DQ Technology M405R3 ADSL2+ Broadband Gateway User Manual KD318RI
DQ Technology, Inc. ADSL2+ Broadband Gateway KD318RI
Users Manual
M405 ADSL Router FOUR-PORT ADSL ROUTER User Manual ADSL ROUTER USER MANUAL NOTICE This document contains proprietary information protected by copyright, and this Manual and all the accompanying hardware, software, and documentation are copyrighted. All rights are reserved. No part of this document may be photocopied or reproduced by mechanical, electronic, or other means in any form. The manufacturer does not warrant that the hardware will work properly in all environments and applications, and makes no warranty or representation, either expressed or implied, with respect to the quality, performance, merchantability, or fitness for a particular purpose of the software or documentation. The manufacturer reserves the right to make changes to the hardware, software, and documentation without obligation to notify any person or organization of the revision or change. All brand and product names are the trademarks of their respective owners. © Copyright 2012 All rights reserved. Content OVERVIEW .............................................................................................................................................1 1.1 FEATURES .....................................................................................................................................1 1.2 PACKET CONTENTS ......................................................................................................................2 1.3 SYSTEM REQUIREMENTS ..............................................................................................................3 1.4 FACTORY DEFAULTS .....................................................................................................................3 1.5 W ARNINGS AND CAUTIONS ...........................................................................................................3 HARDWARE DESCRIPTION ...............................................................................................................4 HARDWARE INSTALLATION .............................................................................................................5 SOFTWARE INSTALLATION ..............................................................................................................5 PC CONFIGURATION GUIDE .............................................................................................................6 5.1 LOCAL PC CONFIGURATION .........................................................................................................6 5.2 ACCESS THE PROGRAM ................................................................................................................7 5.3 INTERNET ACCESS CONFIGURATION..............................................................................................7 APPENDIX FREQUENT ASKED QUESTIONS .................................................................................16 ADSL ROUTER USER MANUAL Overview Thank you for using this Asymmetric Digital Subscriber Line (ADSL) router. With the asymmetric technology, this device runs over standard copper phone lines. In addition, ADSL allows you to have both voice and data services in use simultaneously all over one phone line. It is an ideal solution for the small and medium size business environment. This ADSL router provides a 10/100BaseT interface for Ethernet connection and an USB interface for USB connection at the user end. Computers can simultaneously connect to the router either via its USB, Switch or both ports to share its high-speed Internet access. You can connect to its Switch port regardless of the operating system you are using, or connect to its USB port to allow easy installation to a USB equipped computer. It receives adaptive rates up to 24Mbps and transmits 1Mbps upstream. 1.1 Features 1.1.1 ADSL Compliance ANSI T1.413 issue 2 1.1.2 1.1.3 Downstream: Up to 24Mbps. Max upstream speed: 3.5Mbps (With AnnexM enabled) Rate Adaptive at 32 Kbps steps Interoperable with all major DSLAM equipment TR-069 compliant with ACS Standards & Protocols Conformance ITU G.994.1(G.hs) G.992.1(G.DMT) G.992.2(G.LITE) ITU G.992.3(G.DMT.BIS) ITU G.992.5 T1.413 EoA (PPPoE, IPoE, and Bridge) PPPoA IPoA Operating System Support WINDOWS 98/98 SE/ME/2000/XP/VISTA/7 Macintosh LINUX ADSL ROUTER 1.1.4 1.1.5 1.1.6 USER MANUAL ATM Capabilities ATM Connection VPI Range: 0-255 VCI Range: 32-65535 AESA (E.164, DCC, ICD) PVC Support UNI 3.0 & 3.1 Signaling Support AAL 5 Management Support Web Based GUI Upgrade or update via FTP/HTTP Command Line Interface via Telnet Diagnostic Test Firmware upgrade-able for future feature enhancement Environmental Operating humidity: 10%-90% non-condensing 1.2 Non-operating storage humidity: 5%-95% non-condensing Packet Contents The packet contents are as the following: ADSL Router x1 External Splitter x1 Power Adapter x1 Telephone Line x1 Ethernet Cable x1 USB Cable x1 CD x1 ADSL ROUTER 1.3 USER MANUAL System Requirements Before using this ADSL router, verify that you meet the following requirements: 1.4 Subscription for ADSL service. Your ADSL service provider should provide you with at least one valid IP address (static assignment or dynamic assignment via dial-up connection). One or more computers, each contains an Ethernet 10/100M Base-T network interface card (NIC). A hub or switch, if you are connecting the device to more than four computers. For system configuration using the supplied web-based program: A web browser such as Internet Explorer v5.0 or later, or Netscape v4.7 or later. Factory Defaults The device is configured with the following factory defaults: 1.5 IP Address: 192.168.1.1 Subnet Mask: 255.255.255.0 VPI/VCI: According to local information Warnings and Cautions Never install telephone wiring during storm. Avoid using a telephone during an electrical storm. There might be a risk of electric shock from lightening. Do not install telephone jacks in wet locations and never use the product near water. To prevent dangerous overloading of the power circuit, be careful about the designed maximum power load ratings. Not to follow the rating guideline could result in a dangerous situation. Please note that telephone line on ADSL router must adopt the primary line that directly outputs from junction box. Do not connect ADSL router to extension phone. In addition, if your house developer divides a telephone line to multi sockets inside the wall of house, please only use the telephone that has connected with the splitter of ADSL router when you access the Internet. Under the above condition, if you also install telephone with anti-cheat-dial device, please pull out this kind of telephone, otherwise ADSL router may occur frequently off-line. ADSL ROUTER USER MANUAL Hardware Description Front Panel LED Color PWR Green DSL Green Function On: Power Off: No power or system boot failed On: ADSL link established and active Blinking: ADSL is trying to establish a connection Off: No ADSL link ACT Green LAN Green Blinking: ADSL data activity occurs. Off: No ADSL data is being sent or received. On: LAN link established and active Blinking: ADSL data activity occurs. Off: No LAN link. On: USB link established and active USB Green Off: No USB link Rear Panel Port DSL LAN Function Connects the device to an ADSL telephone jack or splitter using a RJ-11 telephone cable Connects the device to your PC's Ethernet port, or to the uplink port on your hub/switch, using a RJ-45 cable USB Connects the device to your PC's USB port Reset System reset or reset to factory defaults. POWER Connects to the supplied power adapter Switches the unit on and off ADSL ROUTER USER MANUAL Hardware Installation This Hardware Installation describes how to connect ADSL router to your computer, LAN and the Internet. This Installation assumes you have subscribed to an ISP for ADSL service and only covers the basic configurations to be applied to residential or corporate networks. Hardware Connection 1. Using a telephone line to connect the DSL port of ADSL router to the MODEM port of the splitter, and using another telephone line to connect your telephone to the PHONE port of the splitter, then connect the wall phone jack to the LINE port of the splitter. The splitter comes with three connectors as below: LINE: Connects to a wall phone jack (RJ-11 jack) MODEM: Connects to the DSL jack of ADSL router PHONE: Connects to a telephone set 2. Using an Ethernet Cable to connect the LAN port of the ADSL router to your LAN or a PC with network card installed. 3. Connect the power cable to the POWER connector on ADSL router, then plug in the power adapter to the power outlet, and then press the on-off button. Notes: Without the splitter and certain situation, transient noise from telephone can interfere with the operation of the ADSL router, and the ADSL router may introduce noise to the telephone line. To prevent this from happening, a small external splitter must be connected to each telephone. Software Installation This chapter shows you how to install the router’s USB drivers when PC connects to the router via its USB port. 1. Insert the rectangular end of a USB cable into the USB port of your PC. 2. Insert the square end of the USB cable into the USB port of the Router. 3. Power on the router and then a dialog box of “ A new hardware is found” is displayed on the screen. 4. Press “Next” button, the system then search for hardware driving program. Choose the soft driver in the “assigned position” and press “next”, the system will automatically install the driving program recorded on the soft disk into the system. ADSL ROUTER USER MANUAL PC Configuration Guide 5.1 Local PC Configuration 5.1.1 Windows 95, 98, ME, XP 1. In the Windows task bar, click the “Start” button, point to “Settings”, and then click “Control Panel”. 2. Double-click the “Network” icon. 3. On the “Configuration” tab, select the TCP/IP network associated with your network card and then click “Properties”. 4. In the “TCP/IP Properties” dialog box, click the “IP Address” tab. Set the IP address as 192.168.1.x (x can be a decimal number from 2 to 254.) like 192.168.1.2, and the subnet mask as 255.255.255.0. 5. On the “Gateway” tab, set a new gateway as 192.168.1.1, and then click “Add”. 6. Configure the “DNS” tab if necessary. For information on the IP address of the DNS server, please consult with your ISP. 7. Click “OK” twice to confirm and save your changes. 8. You will be prompted to restart Windows. Click “Yes”. 5.1.2 Windows 2000 1. In the Windows task bar, click the “Start” button, point to “Settings”, and then click “Control Panel”. 2. Double-click the “Network and Dial-up Connections” icon. 3. In the “Network and Dial-up Connections” window, right-click the “Local Area Connection” icon, and then select “Properties”. 4. Highlight “Internet Protocol (TCP/IP)”, and then click “Properties”. 5. In the “Internet Protocol (TCP/IP) Properties” dialog box, set the IP address as 192.168.1.x (x can be a decimal number from 2 to 254.), and the subnet mask as 255.255.255.0 and the default gateway as 192.168.1.1. Then click “OK”. 6. Configure the “DNS” tab if necessary. For information on the IP address of the DNS server, please consult with your ISP. 7. Click “OK” twice to confirm and save your changes. ADSL ROUTER 5.2 USER MANUAL Access the program After configuring the IP Address of you computer, powering on the ADSL Router, and launching a web browser, such as Internet Explorer, use http://192.168.1.1 to log on to the setting pages. Enter username admin and password adslroot Click OK Attention: the username and password are both lowercase. 5.3 Internet Access Configuration 5.3.1 ADSL Mode Setup From home page, you can find Advanced Setup option on the left router configuration page. 1. From Layer2 Interface, click ATM Interface. you can set it up according to the following steps. You Choose Add, or Remove to configure DSL ATM interfaces. 2. Click Add to configure PVC identifier, select connection mode according to your local occasion. After the configuration, you need to click Apply/Save. ADSL ROUTER USER MANUAL 3. Click WAN Service from the left menu. 4. Click Add to select a layer 2 interface for this service and then click Next. 5. Choose WAN service type, just choose PPPoE for example here. You can enter your own service description here if you want and then click Next. ADSL ROUTER USER MANUAL 6. Input PPP Username & PPP Password and then click Next. The user interface allows a maximum of 256 characters in the user name and a maximum of 32 characters in the password. PPPoE service name can be blank unless your Internet Service Provider gives you a value to enter. Authentication method is default to Auto. It is recommended that you leave the Authentication method in Auto, however, you may select PAP or CHAP if necessary. The default value for MTU (Maximum Transmission Unit) is 1500 for PPPoA and 1492 for PPPoE. Do not change these values unless your ISP asks you to. ADSL ROUTER USER MANUAL Enable FullCone NAT, all requests from the same private IP address and port are mapped to the same public source IP address and port. Someone on the Internet only needs to know the mapping scheme in order to send packets to a device behind the ADSL router. The gateway can be configured to disconnect if there is no activity for a specific period of time by selecting the Dial on demand check box and entering the Inactivity timeout. The entered value must be between 1 minute and 4320 minutes. The PPP IP Extension is a special feature deployed by some service providers. Unless your service provider specifically requires this setup, do not select it. If you need to select it, the PPP IP Extension supports the following conditions: It allows only one computer on the LAN. The public IP address assigned by the remote using the PPP/IPCP protocol is actually not used on the WAN PPP interface. Instead, it is forwarded to the computer's LAN interface through DHCP. Only one system on the LAN can be connected to the remote, since the DHCP server within the ADSL gateway has only a single IP address to assign to a LAN device. NAPT and firewall are disabled when this option is selected. The gateway becomes the default gateway and DNS server to the computer through DHCP using the LAN interface IP address. The gateway extends the IP subnet at the remote service provider to the LAN computer. That is, the PC becomes a host belonging to the same IP subnet. The ADSL gateway bridges the IP packets between WAN and LAN ports, unless the packet is addressed to the gateway's LAN IP address. Use static IPv4 IP address, If the ISP gave you a static IP address, select this option and enter it in the IP address field. Bridge PPPoE Frames Between WAN and Local Ports is available when you do not use PPP IP extension. If you enable this function, LAN hosts can use PPPoE client software on their computers to connect to the ISP. Each host can have a separate account and a public WAN IP address. 10 ADSL ROUTER USER MANUAL 7. Select a preferred wan interface as the system default gateway. 8. Get DNS server information from the selected WAN interface or enter static DNS server IP addresses. If only a single PVC with IPoA or static MER protocol is configured, you must enter static DNS server IP addresses. 9. Make sure that the settings below match the settings provided by your ISP. Click on the Apply/Save button to save your configurations. 11 ADSL ROUTER USER MANUAL 5.3.2 Remote Access When the firewall is enabled on a WAN or LAN interface, all incoming IP traffic is BLOCKED. However, some IP traffic can be ACCEPTED by setting up filters. 1. Select Advanced Setup=>Security=>IP Filtering=>Incoming and Choose Add or Remove to configure incoming IP filters. 2. Click Add to add rules. If you want to do remote ping test, please select protocol as ICMP; If you want to do Http or Telnet test, please select protocol as TCP/UDP. If you want only Http remote access, you can set destination port as 80; If you want only Telnet remote access, you can set destination port as 23; If you want both, you can set destination port as blank. 3. Click Apply/Save and select Device Info=>WAN. You can see that the IP address is x.x.x.x. 4. Now you can access the ADSL router remotely using username support and password support. You can input http://x.x.x.x/ for Http and input telnet x.x.x.x for Telnet. 12 ADSL ROUTER USER MANUAL 5.3.3 SNMP Agent SNMP (Simple Network Management Protocol) has been widely applied in the computer networks currently, which is used for ensuring the transmission of the management information between any two nodes. In this way, network administrators can easily search and modify the information on any node on the network. Meanwhile, they can locate faults promptly and implement the fault diagnosis, capacity planning and report generating. An SNMP Agent is an application running on the Router that performs the operational role of receiving and processing SNMP messages, sending responses to the SNMP manager, and sending traps when an event occurs. So a Router contains SNMP "agent" software can be monitored and/or controlled by SNMP Manager using SNMP messages. SNMP Agent: You can select the checkbox to disable or enable the function. Note: SNMP Community string provides a simple method of authentication between the Router (SNMP Agent) and a remote network manager (SNMP Manager). You can specify the community string as the password to authenticate the management station to the Router. Read Community: This field allows you to specify the SNMP Community string which provides read-only access to the Router that the community is only permitted to read the device configuration. The default value is “public”. Set Community: This field allows you to specify the SNMP Community string which provides read and write access to the Router that the community has the authority to read and change the device configuration. The default value is “public”. 13 ADSL ROUTER USER MANUAL System Name: Enter alphanumeric string to specify an SNMP community string name. Your Router (SNMP agents) will expose management data on the managed systems as this "system name". System Location: The person to notify when problems occur. System contact: The location of the person that is identified as the system contact. Trap Manager IP: Enter the IP address of the SNMP Manager,where the SNMP Agent forwards trap notifications. Select the desired values and click Save/Apply to configure the SNMP options. 5.3.4 TR069 Client WAN Management Protocol (TR-069) allows a Auto-Configuration Server (ACS) to perform auto-configuration, provision, collection, and diagnostics to this device. Inform: Whether or not the CPE must periodically send CPE information to Server using the Inform method call. Inform Interval: The duration in seconds of the interval for which the CPE MUST attempt to connect with the ACS and call the Inform method if Inform is enabled. ACS URL: URL for the CPE to connect to the ACS using the CPE WAN Management Protocol. 14 ADSL ROUTER USER MANUAL ACS User Name: Username used to authenticate an ACS making a Connection Request to the CPE. ACS Password: Password used to authenticate an ACS making a Connection Request to the CPE. When read, this parameter returns an empty string, regardless of the actual value. WAN Interface used by TR-069 client: Remember to choose the interface of PVC used for TR069 Connection Request User Name: Username used to authenticate the CPE when making a connection to the ACS using the CPE WAN Management Protocol. This username is used only for authentication of the CPE. Connection Request Password: Password used to authenticate the CPE when making a connection to the ACS using the CPE WAN Management Protocol. This password is used only for authentication of the CPE. GetRPCMethods: Used by a CPE or ACS to discover the set of methods supported by the ACS or CPE it is in communicate with. 15 ADSL ROUTER Appendix USER MANUAL Frequent Asked Questions Q: None of the LEDs are on when you power on the ADSL router? A: Please make sure what you use is the power adaptor attached with the ADSL router package,and check the connection between the AC power and ADSL router. Q: DSL LED does not turn on after connect telephone line? A: Please make sure what you use is the standard telephone line (as attached with the package), make sure the line is connected correctly and check whether there is poor contact at each interface. Wait for 30 seconds to allow the ADSL router establishes connection with you ADSL operator. Q: DSL LED is in the circulation of slow-flashing and fast-flashing after connecting telephone line? A: This situation means the ADSL router is in the status of failing to establish connection with Central Office. Please check carefully and confirm whether the ADSL router has been installed correctly. Q: LAN LED does not turn on after connect Ethernet cable? A: Please make sure Ethernet cable is connected hub/PC and ADSL router correctly. Then please make sure the PC/hub have been power on. Please make sure that you use parallel network cable to connect UpLink port of hub, or use parallel network cable to connect PC. If connect normal port of hub (not UpLink port), you must use cross-cable. Please make sure that your network cables meet the networking requirements above. Q: PC cannot access the Internet? A: First check whether PC can ping the interface Ethernet IP address of this product successfully (default value is 192.168.1.1) by using ping application. If ping application fails, please check the connection of Ethernet cable and check whether the states of LEDs are in gear. If the PC uses private IP address that is set manually (non-registered legal IP address), please check: 1. Whether IP address of the PC gateway is legal IP address. Otherwise please use the right gateway, or set the PC to Obtain an IP address automatically. 2. Please confirm the validity of DNS server appointed to the PC with ADSL operator. Otherwise please use the right DNS, or set the PC to Obtain an IP address automatically. 3. Please make sure you have set the NAT rules and convert private IP address to legal IP address. IP address range of the PC that you specify should meet the setting range in NAT rules. Central Office equipment may have problem. Q: PC cannot browse Internet web page? A: Please make sure DNS server appointed to the PC is correct. You can use ping application program to test whether the PC can connect to the DNS server of the ADSL operator. 16 ADSL ROUTER USER MANUAL Q: Initialization of the PVC connection failed? A: Be sure that cable is connected properly from the DSL port to the wall jack. The DSL LED on the front panel of the ADSL router should be on. Check that your VPI, VCI, type of encapsulation and type of multiplexing setting are the same as what you collected from your service provider, Re-configure ADSL router and reboot it. If you still can not work it out, you may need to verify these variables with the service provider. If the cause is not given above, please contact your local service provider 17 ADSL ROUTER USER MANUAL FCC Caution: Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. IMPORTANT NOTE: FCC Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment .This equipment should be installed and operated with minimum distance 20cm between the radiator& your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Note: This equipment has been tested and found to comply with the limits for a class B digital device,pursuant to part 15 . of the FCC rules.This limits are designed to provide reasonable protection against harnful interenference in a residential installation . this equipment generates ,uses and can radiate radio frequency energy and ,if not installed and used in accordance with the instructionsmay case harmful interference to radio communication.However, there is no grantee will not occur in a particular installation.If this equipment doses cause harmful interference to radio or television reception , which can be determined by turning the equipment off and on , the user is encourage to try to correct the interference by one or more of the following mersures: -Reorient or relocate the receiving antenna. -Increase the separation between the equipment and receiver. -Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. -Consult the dealer or an experienced radio/TV technician for help Customer Information 1.This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ## TXXXX. If requested, this number must be provided to the telephone company. 2. A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details. 3.If this equipment [US: DQ1DL01BM405R3] causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn't practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary 4.The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operati of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service. 5.If trouble is experienced with this equipment [US: DQ1DL01BM405R3], for repair or warranty information, Service can be facilitated through our office at: U.S. Agent Company name: DQ Technology, Inc. Address: 5111 Johnson Drive.Pleasanton, CA 94588, USA Tel: +1 925 730 3940 If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. 6.Please follow instructions for repairing if any (e.g. battery replacement section); otherwise do not alternate or repair any parts on of device except specified. For repair procedures, follow the instructions outlined under the limited warranty. 7.Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information. 8.If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this [M405R3]does not disable your alarm equipment.If you have questions about what will disable alam equipment ,consult your telephone company or a qualified installer 9.If the telephone company requests information on what equipment is connected to their lines, inform them of a)The ringer equivalence number[ 0.1B] b)The USOC jack required [RJ11C] c)Facility Interface Codes ("FIC") [METALLIC] d)Service Order Codes ("SOC") [9.0Y] e)The FCC Registration Numbe [US:DQ1DL01BM405R3] 10.The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. The REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point. For this product the FCC Registration number is [US: DQ1DL01BM405R3] indicates the REN would be 0.1. 18
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