Dell 3007Wfp Hc Monitor Users Manual User's Guide

2014-11-13

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Dell™ 3007WFP-HC Flat Panel Monitor User's Guide
About Your Monitor
Front View
Back View
Side View
Bottom View
Monitor Specifications
Dell Soundbar (Optional) Specifications
Caring for Your Monitor

Using Your Adjustable Monitor Stand
Organizing Your Cables
Using the Tilt, Swivel, Height Adjustment

Setting Up Your Monitor

Solving Problems
General Problems
Product Specific Problems
USB Problems
Troubleshooting Your Soundbar

Appendix
CAUTION: Safety Instructions
FCC Identification Information
Contacting Dell

Connecting Your Monitor
Installing the Utility Tool (Microsoft® Windows® Operation Systems)
Using the Front Panel Buttons
Using the OSD
Using the Dell Soundbar (Optional)

Information in this document is subject to change without notice.
© 2006 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell™, PowerEdge™, PowerConnect™, PowerVault™, Dell™ Dimension™, Inspiron™, OptiPlex™, Latitude™, Dell Precision™ and Dell | EMC are trademarks of
Dell Inc; Microsoft, Windows and Windows NT are registered trademarks of Microsoft Corporation; Adobe is a trademark of Adobe Systems Incorporated, which may be registered in
certain jurisdictions. ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR partner, Dell Inc. has determined that this product
meets the ENERGY STAR guidelines for energy efficiency. EMC is a registered trademark of EMC Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
November 2006 Rev. A00

Back to Contents Page

About Your Monitor
Dell™ 3007WFP-HC Flat Panel Monitor User's Guide
Front View
Back View
Bottom View
Side View
Card Reader Specificatoins
Monitor Specifications
Dell Soundbar (Optional) Specifications
Caring for Your Monitor

Front View

1. Decrease Brightness button
2. Increase Brightness button
3. Power button (with power light indicator)

Back View

Dell Soundbar mounting brackets — Attach the optional Dell Soundbar.

Security lock slot — Attach a lock to secure your monitor.

VESA mounting holes (100mm [Behind attached base plate]) — Use to mount the monitor.

Regulatory rating label — Lists the regulatory approvals.

Cable management hole — Organize cables by placing them through the hole.

Service tag label— Refer to this label if you need to contact Dell for technical support.

Barcode serial number label

Lock down/release button — Push the monitor down, press the button to unlock the monitor, and then lift the
monitor to the desired height.

Bottom View

1. Power - Connect the power
2. Dell Soundbar power connector - Connect for the Soundbar (optional)
3. DVI connector - Connect your computer DVI cable
4.

USB upstream port - Connect the USB cable that came with your monitor to the monitor and the computer. Once this cable is connected you can use the
USB connectors on the side and bottom of the monitor.

USB downstream port - Connect your USB devices. You can only use this port after you have connected the USB cable to the computer and USB upstream
port on the monitor.

Side View

Left side

Right side

1. Card reader supports the following card types:
-

Compact Flash (CF I/II)

Microdrive

Security Digital (SD/Mini SD)

Memory Stick (MS/MS Pro, MS Pro Duo)

Smart Media (SM)

Multimedia Card (MMC)

2. USB downstream port

Monitor Specifications
Power Management Modes
If you have VESA's DPM™ compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in
use. This is referred to as 'Power Save Mode'*. If input from keyboard, mouse, or other input devices is detected by the computer, the monitor automatically
resumes functioning. The following table shows the power consumption and signaling of this automatic power saving feature:
VESA Modes

Video

Power Indicator Power Consumption

Normal operation( with Dell Soundbar and USB active) Active

Horizontal Sync Vertical Sync
Active

Active

Blue

147 W (maximum)

Normal operation

Active

Blue

117 W (typical)

Active-off mode

Inactive

Blanked

Amber

Less than 3 W

Off

Less than 1 W

Switch off

This monitor is ENERGY STAR®-compliant as well as TCO '99 power management compatible.

* Zero power consumption in OFF mode can only be achieved by disconnecting the main cable from the monitor.
ENERGY STAR® is a U.S. registered mark. As an ENERGY STAR® Partner, DELL has determined that this product meets the ENERGY STAR®
guidelines for energy efficiency.

Pin Assignments
24 pin digital-only DVI-D connector:

NOTE: Pin 1 is at the top right.

The following table shows pin assignments in the DVI connector:
Pin Signal Assignment

Pin Signal Assignment

T.M.D.S. Data 2-

T.M.D.S. Data 1-

17 T.M.D.S. Data 0-

T.M.D.S. Data 2+

10 T.M.D.S. Data 1+

18 T.M.D.S. Data 0+

T.M.D.S. Data 2/4 Shield 11 T.M.D.S. Data 1/3 Shield 19 T.M.D.S. Data 0/5 Shield

T.M.D.S. Data 4-

12 T.M.D.S. Data 3-

20 T.M.D.S. Data 5-

NT.M.D.S. Data 4+

13 T.M.D.S. Data 3+

21 T.M.D.S. Data 5+

DDC Clock

14 +5V Power

22 T.M.D.S. Clock Shield

DDC Data

15 Ground (for +5V)

23 T.M.D.S. Clock +

No Connect

16 Hot Plug Detect

24 T.M.D.S. Clock -

Universal Serial Bus (USB) Interface
This monitor supports High-Speed Certified USB 2.0 interface.*

Data Rate Power Consumption

High speed

480 Mbps

2.5W (Max., each port)

Full speed

12 Mbps

2.5W (Max., each port)

Low speed

1.5 Mbps

2.5W (Max., each port)

USB ports:
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1 upstream - rear
4 downstream - 2 on rear; 2 on left side
NOTE: USB 2.0 capability requires 2.0 capable computer.

NOTE: Monitor's USB interface works ONLY when monitor is Powered ON (or in Power Save Mode). Switching your monitor OFF and then ON would reenumerate its USB interface; attached peripherals may take a few seconds to resume normal functionality.

Plug and Play Capability
You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended
Display Identification Data (EDID) using Display Data Channel (DDC) protocols so the system can configure itself and optimize the monitor settings.
Most monitor installations are automatic; you can select different settings, if desired.

Card Reader Specifications
Overview
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The Flash Memory Card Reader is a USB storage device that allows users to read and write information from and into the memory card.
The Flash Memory Card Reader is automatically recognized by Windows® 2000, XP and Vista.
Once installed and recognized, each separate memory card (slot) appears as a separate drive/drive letter.
All standard file operations (copy, delete, drag-and-drop, etc.) can be performed with this drive.

Features
The Flash Memory Card Reader has the following features:
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Supports Windows 2000, XP and Vista operating systems.

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No Windows 9X support from Dell.
Mass Storage Class device (No drivers are required under Windows 2000, XP and Vista).
USB-IF certification.
Supports various memory card media.

The following table lists the slot to support what kind of memory card:
Slot Number

Flash memory cards type

Compact Flash type I/II Card (CF I/II)/CF form factor ATA hard drives to USB 2.0 bus

Smart Media Card (SMC)
Memory Stick Card (MS) / High Speed Memory Stick (HSMS) / Memory Stick Pro Card (MS PRO) / Memory Stick Duo (with Adapter)
Secure Digital Card (SD)/ Mini Secure Digital (with Adapter)/ TransFlash Card (with Adapter)
MultiMedia Card (MMC) / Reduced Size MultiMedia Card (with Adapter)

Cards Type
CF
SD
MS
MS PRO
MD Duo
SM
SM
SM
MMC

Support Specification

Memory Card Spec
Version

Max. capacity

CompactFlash Specification
SD Memory Card Specifications
Memory Stick Standard Format Specification
Memory Stick Pro Standard Format Specifications
Memory Stick Duo Standard Format Specifications
SmartMedia™ Electrical Specification
SmartMedia™ Physical Format Specifications
SmartMedia™ Logical Format Specifications
MultiMediaCard System Specification

2.0
2.0
1.40-00
1.01-01
1.10-00
1.40
1.40
1.30
4.2

128 GB
32 GB
128 MB
32 GB
128 MB/32 GB
256 MB
256 MB
256 MB
32 GB

NOTE: MSPRO : MSPRO includes MSPRO Duo and MS Micro.
NOTE: SD : SD includes MiniSD.

General
Model number

3007WFP-HC

Flat Panel
Screen type

Active matrix - TFT LCD

Screen dimensions

30 inches (30-inch viewable image size)

Preset display area:
Horizontal

641.28 mm (25.25 inches)

Vertical

400.8 mm (15.78 inches)

Pixel pitch

0.2505 mm x 0.2505 mm

Viewing angle

178° (vertical) typ, 178° (horizontal) typ

Luminance output

300 cd/m²(typ.)

Contrast ratio

1000 to 1 (typ.)

Faceplate coating

Antiglare with hard-coating 3H

Backlight

CCFL (16) edgelight system, 92% wide color gamut

Response Time

12 ms typical (black to white)
8 ms average (grey to grey)

Resolution
Horizontal scan range

49.31 kHz and 98.71 kHz (automatic)

Vertical scan range

60 Hz

Optimal preset resolution

2560 x 1600 at 60 Hz

Highest preset resolution

2560 x 1600 at 60 Hz

Preset Display Modes
Display Mode

Horizontal Frequency (kHz)

Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (Horizontal/Vertical)

VESA, 1280 x 800

49.31

59.91

-/+

VESA, 2560 x 1600

98.71

59.97

134.25

-/+

Electrical
Video input signals

Digital DVI-D TMDS (Dual Link), 600mV for each differential line, positive polarity at 100
ohm input impedance with HDCP Support

AC input voltage / frequency / current

100 to 240 VAC / 50Hz/60 Hz + 3 Hz / 1.6A (Max.)

Inrush current

120V:30A (Max.) at
240V:60A (Max.) at

0o c
0o c

Physical Characteristics
Connector type

DVI-D, white connector

Signal cable type

Digital: Detachable, DVI-D (Dual Link), Solid pins

Dimensions (with stand):
Height (fully extended in landscape mode)

559.7 mm (22 inches)

Height (compressed/locked in landscape mode)

469.7 mm (18.49 inches)

Width

690 mm (27.16 inches)

Depth

200 mm (7.87 inches)

Panel Dimensions: (without stand)

Height

Width

Depth
Stand dimensions:
Height (Compressed)

Height (Extended)

Width

Depth

449.55 mm (17.7 inches)

690 mm (27.16 inches)

74.4 mm (2.93 inches)

306.7 mm (12.07 inches)

396.7 mm (15.62 inches)

404 mm (15.9 inches)

200 mm (7.87 inches)

Weight (monitor only)

11.38 Kg (25.07 lb)

Weight (with packaging)

16 Kg (35.24 lb)

Environmental

Temperature:
Operating

5° to 35°C (41° to 95°F)

Nonoperating

Storage: -20° to 60°C (-4° to 140°F)
Shipping: -20° to 60°C(-4° to 140°F)

Humidity:
Operating

10% to 80% (noncondensing)

Nonoperating

Storage: 5% to 90% (noncondensing)
Shipping: 5% to 90%(noncondensing)

Altitude:
Operating

3,657.6m (12,000 ft) max

Nonoperating

12,192 m (40,000 ft) max

Thermal dissipation

501.92 BTU/hour (maximum)
399.5 BTU/hour (typical)

Dell Soundbar (Optional) Specifications
System Frequency Response

95 Hz to 20 kHz @ 10 dB below avg. SPL

Total Power Output

10 W continuous average power (all speakers operating) @ 10% (THD+N), 1 kHz (FTC rated)

Headphone Jack
Output Power

40 mW continuous average power (RL = 32Ω) @ 10% (THD+N), 1 kHz

Input Sensitivity for
Rated Output

500 ± 50 mVrms @ 1 kHz

Input Impedance

>10kΩ

Maximum Input Signal
Voltage

2 Vrms

Controls

Power On/Off Volume Control

Input Cables

3.0 m ± 0.1 m AWG26 black cable attached to enclosure, with 3.5 mm lime green stereo plug

Power Requirements

DC12V, 1.5A +/-10%

Operating Temperature
Range

10°C to 40°C

Humidity, Non-condensing

95% RH @ 40 °C

Caring for Your Monitor
CAUTION: Read and follow the safety instructions before cleaning the monitor.
CAUTION: Before cleaning the monitor, unplug the monitor from the electrical outlet.

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To clean your antistatic screen, slightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for
the antistatic coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or compressed air.
Use a slightly-dampened, warm cloth to clean the plastics. Avoid using detergent of any kind as some detergents leave a milky film on the plastics.
If you notice a white powder when you unpack your monitor, wipe it off with a cloth. This white powder occurs during the shipping of the monitor.
Handle your monitor with care as darker-colored plastics may scratch and show white scuff marks more than lighter-colored monitor.
Tohelp maintain the best image quality on your monitor, use a dynamically changing screen saver and power off yourmonitor when not in use.

Back to Contents Page

Appendix
Dell™ 3007WFP-HC Flat Panel Monitor User's Guide
CAUTION: Safety Instructions
FCC Notice (U.S. Only)
Contacting Dell
Your Monitor Setup Guide

CAUTION: Safety Instructions
CAUTION: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock,
electrical hazards, and/or mechanical hazards.
Use the following safety guidelines to help ensure your own personal safety and to help protect your computer and working environment from potential
damage.
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To help avoid damaging your computer, be sure that the voltage selection switch on the power supply for the computer is set to match the alternating
current (AC) power available at your location:
¡

115 volts (V)/60 hertz (Hz) in most of North and South America and some Far Eastern countries such as Japan, South Korea (also 220 volts (V)/60
hertz (Hz)), and Taiwan.

230 volts (V)/50 hertz (Hz) in most of Europe, the Middle East, and the Far East.

Always be sure that your monitor is electrically rated to operate with the AC power available in your location.

NOTE: This monitor does not need or have a voltage selection switch for setting the AC voltage input. It will automatically accept any AC input voltage
according to the ranges defined in the "Electrical Specifications" section in the User's Guide.
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Do not store or use the monitor in locations that are exposed to heat, direct sunlight, or extreme cold.

Avoid moving the monitor between locations with large temperature differences.

Do not subject the monitor to severe vibration or high impact conditions. For example, do not place the monitor inside a car trunk.

Do not store or use the monitor in locations exposed to high humidity or dusty environment.

Do not allow water or other liquids to spill on or into the monitor.

Keep flat panel monitor in room temperature conditions. Excessive cold or hot conditions can have an adverse effect on the liquid crystal of the display.

Never insert anything metallic into the monitor openings. Doing so may create the danger of electric shock.

To avoid electric shock, never touch the inside of the monitor. Only a qualified technician should open the monitor case.

Never use your monitor if the power cable has been damaged. Ensure that nothing rests on your computer's cables and that the cables are not located
where they can be stepped on or tripped over.

Be sure to grasp the plug, not the cable, when disconnecting the monitor from an electric socket.

Openings in the monitor cabinet are provided for ventilation. To prevent overheating, these openings should not be blocked or covered. Avoid using the
monitor on a bed, sofa, rug, or other soft surface, as doing so may block the ventilation openings in the bottom of the cabinet. If you place the monitor
in a bookcase or an enclosed space, be sure to provide adequate ventilation and air flow.

Place your monitor in a location with low humidity and minimum dust. Avoid places similar to a damp basement or dusty hallway.

Do not expose the monitor to rain or use it near water (in kitchens, next to swimming pools, etc.). If the monitor accidentally gets wet, unplug it and
contact an authorized dealer immediately. You can clean the monitor with a damp cloth when necessary, being sure to unplug the monitor first.

Place the monitor on a solid surface and treat it carefully. The screen is made of glass and can be damaged if dropped or hit sharply.

Locate your monitor near an easily accessible electric outlet.

If your monitor does not operate normally - in particular, if there are any unusual sounds or smells coming from it - unplug it immediately and contact an
authorized dealer or service center.

Do not attempt to remove the back cover, as you will be exposed to an electrical shock hazard. The back cover should only be removed by qualified
service personnel.

High temperatures can cause problems. Don't use your monitor in direct sunlight, and keep it away from heaters, stoves, fireplaces, and other sources
of heat.

Unplug the monitor when it is going to be left unused for an extended period of time.

Unplug your monitor from the electric outlet before any service is performed.

LAMP(S) INSIDE THIS PRODUCT CONTAIN MERCURY AND MUST BE RECYCLED OR DISPOSED OF ACCORDING TO LOCAL, STATE OR FEDERAL LAWS. FOR
MORE INFORMATION, GO TO WWW.DELL.COM/HG OR CONTACT THE ELECTRONIC INDUSTRIES ALLIANCE AT WWW.EIAE.ORG.

FCC Notice (U.S. Only)
FCC Class B
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer’s instruction
manual, may cause interference with radio and television reception. This equipment has been tested and found to comply with the limits for a Class B digital
device pursuant to Part 15 of the FCC Rules.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1 This device may not cause harmful interference.
2 This device must accept any interference received, including interference that may cause undesired operation.
NOTICE: The FCC regulations provide that changes or modifications not expressly approved by Dell™ Inc. could void your authority to operate this equipment.

These limits are designed to provide reasonable protection against harmful interference in a residential installation. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful interference with radio or television reception, which can be
determined by turning the equipment off and on, you are encouraged to try to correct the interference by one or more of the following measures:
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Reorient the receiving antenna.
Relocate the system with respect to the receiver.
Move the system away from the receiver.
Plug the system into a different outlet so that the system and the receiver are on different branch circuits.

If necessary, consult a representative of Dell Inc. or an experienced radio/television technician for additional suggestions.
The following information is provided on the device or devices covered in this document in compliance with FCC regulations:
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Product name: 3007WFPt
Model number: 3007WFPt
Company name:
Dell™ Inc.
Worldwide Regulatory Compliance & Environmental Affairs.
One Dell™ Way
Round Rock, Texas 78682 USA
512-338-4400

NOTE: For further regulatory information, see your Product Information Guide.

Contacting Dell
To contact Dell electronically, you can access the following websites:
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www.dell.com

support.dell.com (support)

For specific web addresses for your country, find the appropriate country section in the table below.

NOTE: Toll-free numbers are for use within the country for which they are listed.

NOTE: In certain countries, support specific to Dell XPS™ portable computers is available at a separate telephone number listed for participating countries.
If you do not see a telephone number listed that is specific for XPS portable computers, you may contact Dell through the support number listed and your call
will be routed appropriately.
When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in
determining which codes to use, contact a local or an international operator.

NOTE: The contact information provided was deemed correct at the time that this document went to print and is subject to change.
Country (City)
International Access Code Country
Code
City Code
Anguilla

Department Name or Service Area,
Website and E-Mail Address

Area Codes,
Local Numbers, and
Toll-Free Numbers

Website: www.dell.com.ai

E-mail: la-techsupport@dell.com

General Support
Antigua and Barbuda

toll-free: 800-335-0031

Website: www.dell.com.ag

E-mail: la-techsupport@dell.com

General Support
Aomen

Argentina (Buenos Aires)

1-800-805-5924

Technical Support (Dell™ Dimension™, Dell Inspiron™, Dell OptiPlex™, Dell
Latitude™, and Dell Precision™)

0800-105

Technical Support (servers and storage)

0800-105

Website: www.dell.com.ar

E-mail: us_latin_services@dell.com

Country Code: 54

E-mail for desktop and portable computers:
la-techsupport@dell.com
E-mail for servers and EMC® storage products:
la_enterprise@dell.com

City Code: 11

International Access Code: 00

Customer Care

toll-free: 0-800-444-0730

Technical Support

toll-free: 0-800-444-0733

Technical Support Services

toll-free: 0-800-444-0724

Sales
Aruba

0-810-444-3355

Website: www.dell.com.aw

E-mail: la-techsupport@dell.com

Technical Support (XPS)

toll-free: 1300 790 877

General Support
Australia (Sydney)
International Access Code: 0011

toll-free: 800-1578

Website: support.ap.dell.com

E-mail: support.ap.dell.com.contactus

Country Code: 61

13Dell-133355
General Support

City Code: 2
Austria (Vienna)
International Access Code: 900

Website: support.euro.dell.com

E-mail: tech_support_central_europe@dell.com

Home/Small Business Sales

0820 240 530 00

Country Code: 43

Home/Small Business Fax

0820 240 530 49

City Code: 1

Home/Small Business Customer Care

0820 240 530 14

Preferred Accounts/Corporate Customer Care

0820 240 530 16

Support for XPS

0820 240 530 81

Home/Small Business Support for all other Dell computers

0820 240 530 17

Preferred Accounts/Corporate Technical Support

0820 240 530 17

Switchboard
Bahamas

0820 240 530 00

Website: www.dell.com.bs

E-mail: la-techsupport@dell.com

General Support
Barbados

toll-free: 1-866-874-3038

Website: www.dell.com/bb

E-mail: la-techsupport@dell.com

General Support
Belgium (Brussels)
International Access Code: 00

1-800-534-3142

Website: support.euro.dell.com

Technical Support for XPS

02 481 92 96

Technical Support for all other Dell computers
Country Code: 32
City Code: 2

02 481 92 88

Technical Support Fax

02 481 92 95

Customer Care

02 713 15 .65

Corporate Sales

02 481 91 00

Fax

02 481 92 99

Switchboard
Bermuda

02 481 91 00

Website: www.dell.com/bm

E-mail: la-techsupport@dell.com

General Support
Bolivia

1-877-890-0751

Website: www.dell.com/bo

E-mail: la-techsupport@dell.com

General Support
Brazil
International Access Code: 00

toll-free: 800-10-0238

Website: www.dell.com/br

E-mail: BR-TechSupport@dell.com

Customer Support, Technical Support

0800 90 3355

Country Code: 55
City Code: 51

Technical Support Fax

51 481 5470

Customer Care Fax

51 481 5480

Sales
British Virgin Islands

General Support

Brunei

Technical Support (Penang, Malaysia)

Country Code: 673

0800 722 3498
toll-free: 1-866-278-6820
604 633 4966

Customer Care (Penang, Malaysia)

604 633 4888

Transaction Sales (Penang, Malaysia)
Canada (North York, Ontario)
International Access Code: 011

604 633 4955

Online Order Status: www.dell.ca/ostatus

AutoTech (automated Hardware and Warranty Support)

toll-free: 1-800-247-9362

Customer Service (Home/Home Office)

toll-free: 1-800-847-4096

Customer Service (small/med./large business, government)

toll-free: 1-800-387-5757

Customer Service (printers, projectors, televisions, handhelds, digital
jukebox, and wireless)

toll-free: 1-800-847-4096

Hardware Warranty Phone Support (XPS)

toll-free: 1-866-398-8977

Hardware Warranty Phone Support (Home/Home Office)

toll-free: 1-800-847-4096

Hardware Warranty Phone Support (small/med./large business, government)

toll-free: 1-800-387-5757

Hardware Warranty Phone Support (printers, projectors, televisions,
handhelds, digital jukebox, and wireless)

1-877-335-5767

Sales (Home Sales/Small Business)

toll-free: 1-800-387-5752

Sales (med./large bus., government)

toll-free: 1-800-387-5755

Spare Parts Sales & Extended Service Sales
Cayman Islands

E-mail: la-techsupport@dell.com

1 866 440 3355

General Support

1-877-262-5415

Chile (Santiago)

Website: www.dell.com/cl

Country Code: 56

E-mail: la-techsupport@dell.com

City Code: 2

Sales and Customer Support

China (Xiamen)

Technical Support website: support.dell.com.cn

Technical Support E-mail: cn_support@dell.com

Country Code: 86

toll-free: 1230-020-4823

Customer Care E-mail: customer_cn@dell.com
City Code: 592

Technical Support Fax

592 818 1350

Technical Support (XPS)

toll-free: 800 858 0540

Technical Support (Dimension and Inspiron)

toll-free: 800 858 2969

Technical Support (OptiPlex, Latitude, and Dell Precision)

toll-free: 800 858 0950

Technical Support (servers and storage)

toll-free: 800 858 0960

Technical Support (projectors, PDAs, switches, routers, and so on)

toll-free: 800 858 2920

Technical Support (printers)

toll-free: 800 858 2311

Customer Care

toll-free: 800 858 2060

Customer Care Fax

592 818 1308

Home and Small Business

toll-free: 800 858 2222

Preferred Accounts Division

toll-free: 800 858 2557

Large Corporate Accounts GCP

toll-free: 800 858 2055

Large Corporate Accounts Key Accounts

toll-free: 800 858 2628

Large Corporate Accounts North

toll-free: 800 858 2999

Large Corporate Accounts North Government and Education

toll-free: 800 858 2955

Large Corporate Accounts East

toll-free: 800 858 2020

Large Corporate Accounts East Government and Education

toll-free: 800 858 2669

Large Corporate Accounts Queue Team

toll-free: 800 858 2572

Large Corporate Accounts South

toll-free: 800 858 2355

Large Corporate Accounts West

toll-free: 800 858 2811

Large Corporate Accounts Spare Parts
Colombia

toll-free: 800 858 2621

Website: www.dell.com/cl

E-mail: la-techsupport@dell.com

General Support
Costa Rica

E-mail: la-techsupport@dell.com

General Support
Czech Republic (Prague)
International Access Code: 00

01-800-915-4755

Website: www.dell.com/cr

0800-012-0231

Website: support.euro.dell.com

E-mail: czech_dell@dell.com

Country Code: 420

Denmark (Copenhagen)
International Access Code: 00
Country Code: 45

Technical Support

22537 2727

Customer Care

22537 2707

Fax

22537 2714

Techical Fax

22537 2728

Switchboard

22537 2711

Website: support.euro.dell.com

Technical Support for XPS

7010 0074

Technical Support for all other Dell computers

7023 0182

Customer Care (Relational)

7023 0184

Home/Small Business Customer Care

3287 5505

Switchboard (Relational)

3287 1200

Switchboard Fax (Relational)

3287 1201

Switchboard (Home/Small Business)

3287 5000

Switchboard Fax (Home/Small Business)
Dominica

3287 5001

Website: www.dell.com/dm

E-mail: la-techsupport@dell.com

General Support
Dominican Republic

toll-free: 1-866-278-6821

Website: www.dell.com/do

E-mail: la-techsupport@dell.com

General Support
Ecuador

1-800-156-1588

Website: www.dell.com/ec

E-mail: la-techsupport@dell.com

General Support (calling from Quito)

toll-free: 999-119-877-655-3355

General Support (calling from Guayaquil)
El Salvador

toll-free: 1800-999-119-877-6553355

Website: www.dell.com/ec

E-mail: la-techsupport@dell.com

General Support
Finland (Helsinki)
International Access Code: 990

800-6132

Website: support.euro.dell.com
E-mail: fi_support@dell.com

Technical Support

0207 533 555

Country Code: 358

Customer Care

0207 533 538

City Code: 9

Switchboard

0207 533 533

Sales under 500 employees

0207 533 540

Fax

0207 533 530

Sales over 500 employees

0207 533 533

Fax

0207 533 530

France (Paris) (Montpellier)
International Access Code: 00

Website: support.euro.dell.com
Home and Small Business
Technical Support for XPS

0825 387 129

Country Code: 33

Technical Support for all other Dell computers

0825 387 270

City Codes: (1) (4)

Customer Care

0825 823 833

Switchboard
Switchboard (calls from outside of France)
Sales
Fax
Fax (calls from outside of France)
Corporate
Technical Support
Customer Care

Germany (Frankfurt)
International Access Code: 00

0825 004 700
04 99 75 40 00
0825 004 700
0825 004 701
04 99 75 40 01
0825 004 719
0825 338 339

Switchboard

01 55 94 71 00

Sales

01 55 94 71 00

Fax

01 55 94 71 01

Website: support.euro.dell.com
E-mail: tech_support_central_europe@dell.com
Technical Support for XPS

06103 766-7222

Country Code: 49

Technical Support for all other Dell computers

City Code: 69

Home/Small Business Customer Care

0180-5-224400

Global Segment Customer Care

069 9792-7320

06103 766-7200

Greece
International Access Code: 00
Country Code: 30

Preferred Accounts Customer Care

069 9792-7320

Large Accounts Customer Care

069 9792-7320

Public Accounts Customer Care

069 9792-7320

Switchboard

069 9792-7000

Website: support.euro.dell.com

Technical Support

00800-44 14 95 18

Gold Service Technical Support

00800-44 14 00 83

Switchboard

2108129810

Gold Service Switchboard

2108129811

Sales

2108129800

Fax
Grenada

E-mail: la-techsupport@dell.com

2108129812

General Support
Guatemala

E-mail: la-techsupport@dell.com

toll-free: 1-866-540-3355

General Support
Guyana

E-mail: la-techsupport@dell.com

1-800-999-0136

General Support
Hong Kong
International Access Code: 001
Country Code: 852

toll-free: 1-877-270-4609

Website: support.ap.dell.com

Technical Support E-mail: apsupport@dell.com

Technical Support (XPS)

00852-3416 6923

Technical Support (Dimension and Inspiron)

00852-2969 3188

Technical Support (OptiPlex, Latitude, and Dell Precision)

00852-2969 3191

Technical Support (server and storage)
Technical Support (projectors, PDAs, switches, routers, and so on)

00852-2969 3196

Customer Care

00852-3416 0910

Large Corporate Accounts

00852-3416 0907

Global Customer Programs

00852-3416 0908

Medium Business Division

00852-3416 0912

Home and Small Business Division
India

00852-2969 3105

Website: support.ap.dell.com

E-mail: india_support_desktop@dell.com

india_support_notebook@dell.com

india_support_Server@dell.com

Technical Support (XPS computers)

0802 506 8033
or toll-free: 1800 425 2066

Technical Support (portables, desktops, servers, and storage)

Ireland (Cherrywood)
International Access Code: 00

Sales (Large Corporate Accounts )

1600 33 8044

Sales (Home and Small Business )

1600 33 8046

Website: support.euro.dell.com

City Code: 1

E-mail: dell_direct_support@dell.com
Sales

Country Code: 353

1600 33 8045
and 1600 44 8046

Ireland Sales

01 204 4444

Dell Outlet

1850 200 778

Online Ordering HelpDesk

1850 200 778

Customer Care

Home User Customer Care

01 204 4014

Small Business Customer Care

01 204 4014

Corporate Customer Care

1850 200 982

Technical Support

1850 200 722

Technical Support for all other Dell computers

1850 543 543

General
Fax/Sales Fax
Switchboard

Italy (Milan)

Technical Support for XPS computers only

01 204 0103
01 204 4444

U.K. Customer Care (dial within U.K. only)

0870 906 0010

Corporate Customer Care (dial within U.K. only)

0870 907 4499

U.K. Sales (dial within U.K. only)

0870 907 4000

Website: support.euro.dell.com

International Access Code: 00

Home and Small Business

Technical Support

02 577 826 90

Country Code: 39

Customer Care

02 696 821 14

City Code: 02

Fax

02 696 821 13

Switchboard

02 696 821 12

Corporate

Technical Support

02 577 826 90

Customer Care

02 577 825 55

Fax

02 575 035 30

Switchboard
Jamaica

E-mail: la-techsupport@dell.com

02 577 821

General Support (dial from within Jamaica only)
Japan (Kawasaki)
International Access Code: 001

1-800-440-9205

Website: support.jp.dell.com

Technical Support (XPS)

toll-free: 0120-937-786

Technical Support outside of Japan (XPS)
Country Code: 81
City Code: 44

044-520-1235

XPS Customer Care (if ordered items are missing or have been damaged
during shipment)

044-556-4240

Technical Support (Dimension and Inspiron)

toll-free: 0120-198-226

Technical Support outside of Japan (Dimension and Inspiron)

81-44-520-1435

Technical Support (Dell Precision, OptiPlex, and Latitude)

toll-free:0120-198-433

Technical Support outside of Japan (Dell Precision, OptiPlex, and Latitude)

81-44-556-3894
toll-free: 0120-198-498

Technical Support (Dell Power APP™, Dell PowerEdge™, Dell PowerConnect™,
and Dell PowerVault™)
Technical Support outside of Japan (Dell Power APP™, Dell PowerEdge™, Dell
PowerConnect™, and Dell PowerVault™)

81-44-556-4162

Technical Support (projectors, PDAs, printers, routers)

toll-free: 0120-981-690

Technical Support outside of Japan (projectors, PDAs, printers, routers)

81-44-556-3468

Faxbox Service

044-556-3490

24-Hour Automated Order Service

044-556-3801

Customer Care

044-556-4240

Business Sales Division (up to 400 employees)

044-556-1465

Preferred Accounts Division Sales (over 400 employees)

044-556-3433

Public Sales (government agencies, educational institutions, and medical
institutions)

044-556-5963

Global Segment Japan

044-556-3469

Individual User

044-556-1760

Switchboard
Korea (Seoul)
International Access Code: 001

E-mail: krsupport@dell.com

044-556-4300

Support

toll-free: 080-200-3800

Technical Support (XPS)

toll-free: 080-999-0283

Support (Dimension, PDA, Electronics and Accessories)

toll-free: 080-200-3801

Sales

toll-free: 080-200-3600

Country Code: 82
City Code: 2

Fax
Switchboard
Latin America

International Access Code: 00

512 728-4093

Customer Service (Austin, Texas, U.S.A.)

512 728-3619

Fax (Technical Support and Customer Service) (Austin, Texas, U.S.A.)

512 728-3883

Sales (Austin, Texas, U.S.A.)

512 728-4397

Website: support.euro.dell.com
Support
Home/Small Business Sales

Country Code: 352

Corporate Sales
Customer Care
Fax

Macao
Country Code: 853
Malaysia (Penang)

2194-6000

Customer Technical Support (Austin, Texas, U.S.A.)

SalesFax (Austin, Texas, U.S.A.)
Luxembourg

2194-6202

Technical Support

512 728-4600
or 512 728-3772
342 08 08 075
+32 (0)2 713 15 96
26 25 77 81
+32 (0)2 481 91 19
26 25 77 82
toll-free: 0800 105

Customer Service (Xiamen, China)

34 160 910

Transaction Sales (Xiamen, China)

29 693 115

Website: support.ap.dell.com

Technical Support (XPS)

toll-free: 1 800 88 5784

Technical Support (Dell Precision, OptiPlex, and Latitude)

toll-free: 1 800 88 0193

Country Code: 60

Technical Support (Dimension, Inspiron, and Electronics and Accessories)

toll-free: 1 800 88 1306

City Code: 4

Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault)

International Access Code: 00

toll-free: 1800 88 1386

Customer Care

toll-free: 1800 88 1306(option6)

Transaction Sales

toll-free: 1 800 888 202

Corporate Sales
Mexico
International Access Code: 00
Country Code: 52

E-mail: la-techsupport@dell.com

toll-free: 1 800 888 213

Customer Technical Support

001-877-384-8979
or 001-877-269-3383

Sales

50-81-8800
or 01-800-888-3355

Customer Service

001-877-384-8979
or 001-877-269-3383

Main
Montserrat

E-mail: la-techsupport@dell.com

50-81-8800
or 01-800-888-3355

General Support
Netherlands Antilles

E-mail: la-techsupport@dell.com

toll-free: 1-866-278-6822

General Support
Netherlands (Amsterdam)
International Access Code: 00

001-800-882-1519

Website: support.euro.dell.com

Technical Support for XPS

020 674 45 94

Technical Support for all other Dell computers

020 674 45 00

Country Code: 31

Technical Support Fax

020 674 47 66

City Code: 20

Home/Small Business Customer Care

020 674 42 00

Relational Customer Care

020 674 4325

Home/Small Business Sales

020 674 55 00

Relational Sales

020 674 50 00

Home/Small Business Sales Fax

020 674 47 75

Relational Sales Fax

020 674 47 50

Switchboard

020 674 50 00

Switchboard Fax

020 674 47 50

New Zealand
International Access Code: 00

Website: support.ap.dell.com

E-mail: support.ap.dell.com/contactus

Technical Support for XPS
Country Code: 64
Nicaragua

toll-free: 0800 335 540

General Support
E-mail: la-techsupport@dell.com

0800 441 567

General Support
Norway (Lysaker)
International Access Code: 00
Country Code: 47

001-800-220-1377

Website: support.euro.dell.com

Technical Support for XPS

815 35 043

Technical Support for all other Dell products

671 16882

Relational Customer Care

671 17575

Home/Small Business Customer Care

23162298

Switchboard

671 16800

Fax Switchboard
Panama

E-mail: la-techsupport@dell.com

671 16865

General Support
Peru

E-mail: la-techsupport@dell.com
General Support

Poland (Warsaw)
International Access Code: 011

Website: support.euro.dell.com
E-mail: pl_support_tech@dell.com
Customer Service Phone

001-800-507-1264
0800-50-669
57 95 700

Country Code: 48

Customer Care

City Code: 22

Sales

57 95 999

Customer Service Fax

57 95 806

Reception Desk Fax

57 95 998

Switchboard

57 95 999

Portugal

Website: support.euro.dell.com

International Access Code: 00

Technical Support

Country Code: 351

Customer Care

57 95 999

707200149
800 300 413

Sales

800 300 410 or 800 300 411 or
800 300 412 or 21 422 07 10

Fax

Puerto Rico

E-mail: la-techsupport@dell.com

21 424 01 12

General Support
St. Kitts and Nevis

1-877-537-3355

Website: www.dell.com/kn

E-mail: la-techsupport@dell.com

General Support
St. Lucia

toll-free: 1-866-540-3355

Website: www.dell.com/lc

E-mail: la-techsupport@dell.com

General Support
St. Vincent and the Grenadines

toll-free: 1-866-464-4352

Website: www.dell.com/vc

E-mail: la-techsupport@dell.com

General Support

toll-free: 1-866-464-4353

Singapore (Singapore)

NOTE: The phone numbers in this section should be called from within
Singapore or Malaysia only.

International Access Code: 005

Website: support.ap.dell.com

Country Code: 65

Technical Support (XPS)

toll-free: 1800 394 7464

Technical Support (Dimension, Inspiron, and Electronics and Accessories)

toll-free: 1800 394 7430

Technical Support (OptiPlex, Latitude, and Dell Precision)

toll-free: 1800 394 7488

Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault)
Customer Care
Transaction Sales
Corporate Sales
Slovakia (Prague)
International Access Code: 00

Website: support.euro.dell.com
E-mail: czech_dell@dell.com
Technical Support

Country Code: 421

South Africa (Johannesburg)
International Access Code:

Customer Care

toll-free: 1800 394 7478
toll-free: 1800 394 7430(option6)
toll-free: 1 800 394 7412
toll-free: 1 800 394 7419
02 5441 5727
420 22537 2707

Fax

02 5441 8328

Tech Fax

02 5441 8328

Switchboard (Sales)

02 5441 7585

Website: support.euro.dell.com
E-mail: dell_za_support@dell.com
Gold Queue

011 709 7713

09/091

Technical Support

011 709 7710

Country Code: 27

Customer Care

011 709 7707

Sales

011 709 7700

Fax

011 706 0495

Switchboard

011 709 7700

Southeast Asian and Pacific
Countries

Technical Support, Customer Service, and Sales (Penang, Malaysia)

604 633 4810

Spain (Madrid)

Website: support.euro.dell.com

City Code: 11

International Access Code: 00
Country Code: 34
City Code: 91

Home and Small Business
Technical Support

902 100 130

Customer Care

902 118 540

Sales

902 118 541

Switchboard

902 118 541

Fax

902 118 539

Corporate
Technical Support
Customer Care

Sweden (Upplands Vasby)
International Access Code: 00

902 100 130
902 115 236

Switchboard

91 722 92 00

Fax

91 722 95 83

Website: support.euro.dell.com
Technical Support for XPS
Technical Support for all other Dell products

0771 340 340
08 590 05 199

Country Code: 46

Relational Customer Care

08 590 05 642

City Code: 8

Home/Small Business Customer Care

08 587 70 527

Employee Purchase Program (EPP) Support
Technical Support Fax

20 140 14 44
08 590 05 594

Sales
Switzerland (Geneva)
International Access Code: 00

08 590 05 185

Website: support.euro.dell.com

E-mail: Tech_support_central_Europe@dell.com

Technical Support for XPS

0848 33 88 57

Country Code: 41

Technical Support (Home and Small Business) for all other Dell products

0844 811 411

City Code: 22

Technical Support (Corporate)

0844 822 844

Customer Care (Home and Small Business)

0848 802 202

Customer Care (Corporate)

0848 821 721

Taiwan
International Access Code: 002

Fax

022 799 01 90

Switchboard

022 799 01 01

Website: support.ap.dell.com

E-mail: support.del.com.cn/email

Technical Support for XPS
Country Code: 886

toll-free: 00801 86 3085

Technical Support (OptiPlex, Latitude, Inspiron, Dimension, and Electronics
and Accessories)

toll-free: 00801 86 1011

Technical Support (servers and storage)

toll-free: 00801 60 1256

Customer Care

Thailand
International Access Code: 001

toll-free: 00801 60 1250
(option 5)

Transaction Care

toll-free:00801 60 1228

Corporate Sales

toll-free: 00801 65 1227

Website: support.ap.dell.com

Technical Support (OptiPlex, Latitude, and Dell Precision)

toll-free: 1800 0060 07

Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault)
Country Code: 66

toll-free: 1800 0600 09

Customer Care

toll-free: 1800 006 007
(option7)

Corporate Sales

toll-free: 1800 006 009

Transaction Sales
Trinidad/Tobago

toll-free: 1800 006 006

Website: www.dell.com/tt

E-mail: la-techsupport@dell.com

General Support
Turks and Caicos Islands

1-888-799-5908

Website: www.dell.com/tc

E-mail: la-techsupport@dell.com

General Support
U.K. (Bracknell)
International Access Code: 00
Country Code: 44

toll-free: 1-877-441-4735

Website: support.euro.dell.com

E-mail: dell_direct_support@dell.com
Customer Care website:
support.euro.dell.com/uk/en/ECare/Form/Home.asp

Sales
City Code: 1344

Home and Small Business Sales

0870 907 4000

Corporate/Public Sector Sales
Customer Care

01344 860 456

Home and Small Business Customer Care

0870 906 0010

Corporate Customer Care

01344 373 185

Preferred Accounts (500–5000 employees)

0870 906 0010

Global Accounts Customer Care

01344 373 186

Central Government Customer Care

01344 373 193

Local Government & Education Customer Care

01344 373 199

Health Customer Care

01344 373 194

Technical Support

Technical Support for XPS computers only

0870 366 4180

Technical Support (Corporate/Preferred Accounts/PAD [1000+ employees])
General

0870 908 0500

Home and Small Business Fax
Uruguay

E-mail: la-techsupport@dell.com

General Support
U.S.A. (Austin, Texas)
International Access Code: 011
Country Code: 1

0870 907 4006

Website: www.dell.com/uy

Automated Order-Status Service
AutoTech (portable and desktop computers)
Hardware and Warranty Support (Dell TV, Printers, and Projectors) for
Relationship customers

toll-free: 000-413-598-2521
toll-free: 1-800-433-9014
1-800-247-9362
toll-free1-877-459-7298

Americas Consumer XPS Support

toll-free: 1-800-232-8544

Consumer (Home and Home Office) Support for all other Dell products

toll-free: 1-800-624-9896

Customer Service

toll-free: 1-800-624-9897

Employee Purchase Program (EPP) Customers

toll-free: 1-800-695-8133

Financial Services website: www.dellfinancialservices.com
Financial Services (lease/loans)

toll-free: 1-877-577-3355

Financial Services (Dell Preferred Accounts [DPA])

toll-free: 1-800-283-2210

Business
Customer Service and Support

toll-free:1-800-456-3355

Employee Purchase Program (EPP) Customers

toll-free: 1-800-695-8133

Support for printers, projectors, PDAs, and MP3 players

toll-free: 1-877-459-7298

Public (government, education, and healthcare)
Customer Service and Support

toll-free: 1-800-456-3355

Employee Purchase Program (EPP) Customers

toll-free: 1-800-695-8133

Dell Sales

toll-free: 1-800-289-3355
or toll-free: 1-800-879-3355

Dell Outlet Store (Dell refurbished computers)

toll-free: 1-888-798-7561

Software and Peripherals Sales

toll-free: 1-800-671-3355

Spare Parts Sales

toll-free: 1-800-357-3355

Extended Service and Warranty Sales

toll-free: 1-800-247-4618

Fax

toll-free: 1-800-727-8320

Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired
U.S. Virgin Islands

E-mail: la-techsupport@dell.com
General Support

Venezuela

Website: www.dell.com/vc
E-mail: la-techsupport@dell.com
General Support

toll-free: 1-877-DELLTTY
(1-877-335-5889)
1-877-702-4360
0800-100-4752

Your Monitor Setup Guide
To view PDF files (files with an extension of .pdf), click the document title. To save PDF files (files with an extension of .pdf) to your hard drive, rightclick the document title, click Save Target As in Microsoft® Internet Explorer or Save Link As in Netscape Navigator, and then specify a location on your
hard drive to which you want to save the files.
Your Monitor Setup Guide (.pdf ) (11 MB)
NOTE: PDF files require Adobe® Acrobat® Reader®, which can be downloaded from the Adobe website at www.adobe.com.
To view a PDF file, launch Acrobat Reader. Then click File®Open and select the PDF file.

Back to Contents Page

Setting Up Your Monitor
Dell™ 3007WFP-HC Flat Panel Monitor User's Guide
Connecting Your Monitor
Installing the Utility Tool (Microsoft® Windows® Operation Systems)
Using the Front Panel Buttons
Using the OSD
Using the Dell Soundbar (Optional)

Connecting Your Monitor
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions.

Turn off your computer and unplug the power cord.

Connect the white connector end of the DVI cable attached on the monitor to the connectors on the computer.

Connect the USB cable that was included with your monitor to the computer and the upstream USB connector on the monitor. Once this cable is connected to
the computer and the monitor, you can use the USB downstream on the monitor.

Connect any USB devices.

Connect the power cord.

Turn on your monitor and computer. If you do not see an image, see Troubleshooting Your Monitor. Troubleshooting.
NOTE: The Monitor will display full screen in White, Black, Red, Green and Blue color rolling pattern on screen if the DVI cable is not connected. This self test
pattern will be displayed continually when Monitor detects that DVI cable from Monitor to PC is not connected.

Installing the Utility Tool (Microsoft® Windows® Operation Systems)
The setup.exe application tool launcher provided in the CD allows you to the install utility tool on the computer. This feature queries the monitor for the
brightness parameter and displays the adjustment range bar on the screen.
1.

Insert the CD into the CD drive.

Open the Drivers folder and double-click setup.exe.
NOTE: Ensure that the USB cable is connected between the monitor and the computer.

The install Shield wizard will launch the application tool. Click Next to countinue.

Select Accept the license agreement and click Next.

Click Install to complete the installation. After the installation is complete, click Finish.

You are now ready to view adjustment range bar while adjusting the brightness on the monitor.

Using the Front Panel Buttons
Use the buttons on the front of the monitor to adjust the image settings.

Touch - or + to activate the on-screen display (OSD).
Use these buttons to decrease/increase the brightness ranges.
Down (-) and Up (+)
Use the power button to turn the monitor on and off.
The blue light indicates the monitor is on and fully functional. An amber light indicates power save mode.
Power Button and
Indicator

Using the OSD
NOTE: If you make an adjustment, the monitor automatically saves any adjustments you have made.
1. Touch - or + to activate the on-screen display (OSD).
2. Touch - and + button to select the desired parameter.

Icon

Brightness bar

Description

Brightness

Brightness adjusts the luminance of the monitor.
Press the + button to increase luminance and press the - button to decrease luminance (min 0 ~ max 20).

NOTE: OSD generate from PC application F/W through the upstream port of USB to make sure the USB cable connect well.

Using the Dell Soundbar (Optional)
The Dell Soundbar is a four-speaker, two-channel speaker that can be attached to your monitor. Located on the Soundbar are a: Rotary volume and on/off
control to adjust the overall system level, a green LED for power indication, and two audio headset jacks.

Attach mechanism

Power/volume control

Power indicator

Headphone connectors

Soundbar Attachment to the Monitor

NOTICE: Do not use the soundbar power connector with any other device.
1.

Attach the Soundbar by aligning the two slots on the Soundbar with the two tabs on the bottom of the monitor.

Slide the Soundbar to the left until it snaps in to place.

Plug in the power cord from the Soundbar in to the connector on the back of the monitor.

Insert the green stereo plug from the Soundbar in to your computer's audio output connector.

Back to Contents Page

Solving Problems
Dell™ 3007WFP-HC Flat Panel Monitor User's Guide
General Problems
Product Specific Problems
USB Problems
Troubleshooting Your Soundbar
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions.

General Problems
The following table contains general information about common monitor problems you might encounter.
COMMON SYMPTOMS
No Video/ Power LED off

WHAT YOU EXPERIENCE
No picture or monitor is dead

POSSIBLE SOLUTIONS
l
l
l

No Video/ Power LED on

No picture or no brightness

l
l
l
l

Poor Focus

Picture is fuzzy, blurry, or ghosting

l
l
l

Shaky/Jittery Video

Wavy picture or fine movement

l
l
l

Missing Pixels

LCD screen has spots

l
l

Brightness Problems

Picture too dim or too bright

Check connection integrity at both ends of the video cable.
Ensure the monitor and computer are plugged in to a working electrical outlet.
Connecting Your Monitor
Ensure power button is depressed fully.

Increase brightness controls.
Perform monitor self-test feature check.
Check for bent or broken pins.
Re-boot your computer and monitor.

Eliminate video extension cables.
Perform monitor reset.
Lower video resolution or increase font size.

Perform monitor reset.
Check environmental factors.
Relocate and test in other room.

Cycle power on-off.
These are pixels that are permanently off and is a natural defect that occurs in
LCD technology.

Perform monitor reset.
Adjust brightness controls.

Horizontal/Vertical Lines

Screen has one or more lines

Perform monitor reset.

Sync Problems

Screen is scrambled or appears torn

Perform monitor reset.
Start in the "safe mode".

LCD Scratched

Screen has scratches or smudges

l
l

Safety Related Issues

Visible signs of smoke or sparks

l
l

Intermittent Problems

Monitor malfunctions on & off

l
l
l

Image Retention (from a
static image)

Faint Shadow from the static image
displayed appears on the
screen

Turn monitor off and clean the screen.
For cleaning instruction, see Caring for Your Monitor.

Do not perform any troubleshooting steps.
Monitor needs to be replaced.

Ensure monitor is in proper video mode.
Ensure video cable connection to computer and to the panel is secure.
Perform monitor reset.

Use the Power Management feature to turn off the monitor at all times when not
in use. Alternatively, use a dynamically changing screensaver left on the
monitor for a long period of time.

Product Specific Problems
SPECIFIC SYMPTOMS

WHAT YOU EXPERIENCE

Unable to view any image / Only
2560 x 1600 resolution is

Blank image or low
resolution display

POSSIBLE SOLUTIONS
l

Ensure that the recommended graphics card that supports Dual DVI out is
installed.

available.
Unable to view Brightness OSD
while adjusting brightness of the
monitor

Monitor brightness changes
however no OSD appears

If you are using a Microsoft® Windows® operation system, install application tool
provided in the CD. See installing the Utility Tool (Microsoft® Windows® Operation
System) for more information.

Cannot adjust the monitor with
the buttons on the front panel

No change in monitor
brightness settings

Turn the monitor off and unplug the power cord. Then plug the power cord back
and turn the power on.

USB Problems
SPECIFIC SYMPTOMS

WHAT YOU EXPERIENCE

USB port is not working

USB peripherals are not working

POSSIBLE SOLUTIONS
l
l
l
l

High Speed USB 2.0 interface is
slow.

High Speed USB 2.0 peripherals working slowly or not
at all.

l
l
l
l

Check that your monitor is powered ON.
Reconnect the upstream cable to your computer.
Reconnect the USB peripherals to downstream
connector.
Turn off and then turn on the monitor again.

Check that your computer is USB 2.0 compatible.
Verify USB 2.0 source on your computer.
Reconnect the upstream cable to your computer.
Reconnect the USB peripherals to downstream
connector.

Troubleshooting Your Soundbar
COMMON
SYMPTOMS
No Sound

No Sound

WHAT YOU EXPERIENCE

POSSIBLE SOLUTIONS

No power to Soundbar - the
power indicator is off.
(built-in DC power supply. i.e.
3007WFP-HC )

Soundbar has power - power
indicator is on.

l
l

l
l
l
l
l

Distorted Sound

Computer's sound card is used
as the audio source.

l
l
l
l
l
l
l
l

Distorted Sound

Other audio source is used.

l
l
l
l
l

Unbalanced Sound
Output

Sound from only one side of
Soundbar

l
l
l
l
l
l

Low Volume

Volume is too low.

l
l
l
l
l

Back to Contents Page

Turn the Power/Volume knob on the Soundbar clockwise to the middle position; check if the
power indicator (green LED) on the front of the Soundbar is illuminated.
Confirm that the power cable from the Soundbar is plugged into the monitor.
Confirm that the monitor has power.

Plug the audio line-in cable into the computer's audio out jack.
Set all Windows volume controls to their maximum.
Play some audio content on the computer (i.e. audio CD, or MP3).
Turn the Power/Volume knob on the Soundbar clockwise to a higher volume setting.
Clean and reseat the audio line-in plug.
Test the Soundbar using another audio source (i.e. portable CD player).

Clear any obstructions between the Soundbar and the user.
Confirm that the audio line-in plug is completely inserted into the jack of the sound card.
Set all Windows volume controls to their midpoints.
Decrease the volume of the audio application.
Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume setting.
Clean and reseat the audio line-in plug.
Troubleshoot the computer's sound card.
Test the Soundbar using another audio source (i.e. portable CD player).

Clear any obstructions between the Soundbar and the user.
Confirm that the audio line-in plug is completely inserted into the jack of the audio source.
Decrease the volume of the audio source.
Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume setting.
Clean and reseat the audio line-in plug.

Clear any obstructions between the Soundbar and the user.
Confirm that the audio line-in plug is completely inserted into the jack of the sound card or
audio source.
Set all Windows audio balance controls (L-R) to their midpoints.
Clean and reseat the audio line-in plug.
Troubleshoot the computer's sound card.
Test the Soundbar using another audio source (i.e. portable CD player).

Clear any obstructions between the Soundbar and the user.
Turn the Power/Volume knob on the Soundbar clockwise to the maximum volume setting.
Set all Windows volume controls to their maximum.
Increase the volume of the audio application.
Test the Soundbar using another audio source (i.e. portable CD player).

Back to Contents Page

Using Your Adjustable Monitor Stand
Dell™ 3007WFP-HC Flat Panel Monitor User's Guide
Organizing Your Cables
Using the Tilt, Swivel, and Height Adjustment

Organizing Your Cables

After attaching all necessary cables to your monitor and computer, (See Connecting Your Monitor for cable attachment,) use the cable holder to neatly
organize all cables as shown above.

Using the Tilt, Swivel, and Height Adjustment
You can adjust your monitor to best fit your viewing needs using the Tilt, Swivel, and Height Adjustment options.

You can adjust the stand vertically, up to 3.54 inches (90mm) using the stand lock/release button. Press the stand lock/release button on the back of the
monitor and then lift or lower the stand to the desired position.
NOTE: Before you move the monitor to a new location, lock the stand by lowering monitor until in clicks in to place.

Back to Contents Page

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Dell 3007Wfp Hc Monitor Users Manual User's Guide

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