Dell 3007Wfp Hc Monitor Users Manual User's Guide

2014-11-13

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Dell™3007WFP-HC Flat Panel Monitor User's Guide
Information in this document is subject to change without notice.
©2006DellInc.Allrightsreserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell™,PowerEdge™,PowerConnect™,PowerVault™,Dell™Dimension™,Inspiron™,OptiPlex™,Latitude™,DellPrecision™ and Dell | EMC are trademarks of
DellInc;Microsoft, Windows and Windows NTareregisteredtrademarksofMicrosoftCorporation;Adobe is a trademark of Adobe Systems Incorporated, which may be registered in
certainjurisdictions.ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR partner, Dell Inc. has determined that this product
meets the ENERGY STAR guidelines for energy efficiency. EMC is a registered trademark of EMC Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
November2006Rev.A00
About Your Monitor
FrontView
Back View
Side View
Bottom View
Monitor Specifications
Dell Soundbar (Optional) Specifications
CaringforYourMonitor
Using Your Adjustable Monitor Stand
Organizing Your Cables
UsingtheTilt,Swivel,HeightAdjustment
Setting Up Your Monitor
ConnectingYourMonitor
Installing the Utility Tool (Microsoft®Windows®Operation Systems)
Using the Front Panel Buttons
Using the OSD
Using the Dell Soundbar (Optional)
Solving Problems
General Problems
Product Specific Problems
USB Problems
Troubleshooting Your Soundbar
Appendix
CAUTION: Safety Instructions
FCC Identification Information
Contacting Dell
Back to Contents Page
About Your Monitor
Dell™3007WFP-HC Flat Panel Monitor User's Guide
Front View
Back View
Bottom View
Side View
Card Reader Specificatoins
Monitor Specifications
Dell Soundbar (Optional) Specifications
Caring for Your Monitor
Front View
Back View
1.
Decrease Brightness button
2.
Increase Brightness button
3.
Power button (with power light indicator)
Bottom View
Side View
1.
Dell Soundbar mounting brackets — Attach the optional Dell Soundbar.
2.
Security lock slot —Attach a lock to secure your monitor.
3.
VESA mounting holes (100mm [Behind attached base plate]) — Use to mount the monitor.
4.
Regulatory rating label — Lists the regulatory approvals.
5.
Cable management hole — Organize cables by placing them through the hole.
6.
Service tag label— Refer to this label if you need to contact Dell for technical support.
7.
Barcode serial number label
8.
Lockdown/releasebutton— Push the monitor down, press the button to unlock the monitor, and then lift the
monitor to the desired height.
1.
Power - Connect the power
2.
Dell Soundbar power connector - Connect for the Soundbar (optional)
3.
DVI connector - Connect your computer DVI cable
4.
USB upstream port -ConnecttheUSBcablethatcamewithyourmonitortothemonitorandthecomputer.Oncethiscableisconnectedyoucanusethe
USBconnectorsonthesideandbottomofthemonitor.
5.
USB downstream port - Connect your USB devices. You can only use this port after you have connected the USB cable to the computer and USB upstream
port on the monitor.
Monitor Specifications
Power Management Modes
IfyouhaveVESA'sDPM™compliancedisplaycardorsoftwareinstalledinyourPC,themonitorcanautomaticallyreduceitspowerconsumptionwhennotin
use. This is referred to as 'Power Save Mode'*. If input from keyboard, mouse, or other input devices is detected by the computer, the monitor automatically
resumes functioning. The following table shows the power consumption and signaling of this automatic power saving feature:
* Zero power consumption in OFF mode can only be achieved by disconnecting the main cable from the monitor.
ENERGY STAR®is a U.S. registered mark. As an ENERGY STAR®Partner, DELL has determined that this product meets the ENERGY STAR®
guidelines for energy efficiency.
Pin Assignments
24 pin digital-only DVI-D connector:
Left side
Right side
1.
Card reader supports the following card types:
-
Compact Flash (CF I/II)
-
Microdrive
-
Security Digital (SD/Mini SD)
-
Memory Stick (MS/MS Pro, MS Pro Duo)
-
Smart Media (SM)
-
Multimedia Card (MMC)
2.
USB downstream port
VESA Modes
Horizontal Sync
Vertical Sync
Video
Power Indicator
Power Consumption
Normal operation( with Dell Soundbar and USB active)
Active
Active
Active
Blue
147 W (maximum)
Normal operation
Active
Active
Active
Blue
117 W (typical)
Active-off mode
Inactive
Inactive
Blanked
Amber
Less than 3 W
Switch off
-
-
-
Off
Less than 1 W
This monitor is ENERGY STAR®-compliant as well as TCO '99 power management compatible.
The following table shows pin assignments in the DVI connector:
Universal Serial Bus (USB) Interface
USB ports:
l1 upstream - rear
l4 downstream - 2 on rear; 2 on left side
Plug and Play Capability
You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended
Display Identification Data (EDID) using Display Data Channel (DDC) protocols so the system can configure itself and optimize the monitor settings.
Most monitor installations are automatic; you can select different settings, if desired.
Card Reader Specifications
Overview
lThe Flash Memory Card Reader is a USB storage device that allows users to read and write information from and into the memory card.

lThe Flash Memory Card Reader is automatically recognized by Windows®2000, XP and Vista.

lOnce installed and recognized, each separate memory card (slot) appears as a separate drive/drive letter.

lAll standard file operations (copy, delete, drag-and-drop, etc.) can be performed with this drive.
Features
The Flash Memory Card Reader has the following features:
lSupports Windows 2000, XP and Vista operating systems.

NOTE:
Pin 1 is at the top right.
Pin
Signal Assignment
Pin
Signal Assignment
Pin
Signal Assignment
1
T.M.D.S. Data 2-
9
T.M.D.S. Data 1-
17
T.M.D.S. Data 0-
2
T.M.D.S. Data 2+
10
T.M.D.S. Data 1+
18
T.M.D.S. Data 0+
3
T.M.D.S. Data 2/4 Shield
11
T.M.D.S. Data 1/3 Shield
19
T.M.D.S. Data 0/5 Shield
4
T.M.D.S. Data 4-
12
T.M.D.S. Data 3-
20
T.M.D.S. Data 5-
5
NT.M.D.S. Data 4+
13
T.M.D.S. Data 3+
21
T.M.D.S. Data 5+
6
DDC Clock
14
+5V Power
22
T.M.D.S. Clock Shield
7
DDC Data
15
Ground (for +5V)
23
T.M.D.S. Clock +
8
No Connect
16
Hot Plug Detect
24
T.M.D.S. Clock -
This monitor supports High-Speed Certified USB 2.0 interface.*
Data Rate
PowerConsumption
High speed
480 Mbps
2.5W(Max.,eachport)
Full speed
12 Mbps
2.5W(Max.,eachport)
Low speed
1.5 Mbps
2.5W(Max.,eachport)
NOTE: USB2.0capabilityrequires2.0capablecomputer.

NOTE:Monitor's USB interface works ONLY when monitor is Powered ON (or in Power Save Mode). Switching your monitor OFF and then ON would re-
enumerate its USB interface; attached peripherals may take a few seconds to resume normal functionality.
lNo Windows 9X support from Dell.

lMass Storage Class device (No drivers are required under Windows 2000, XP and Vista).

lUSB-IF certification.

lSupports various memory card media.

The following table lists the slot to support what kind of memory card:
Slot Number
Flash memory cards type
1
Compact Flash type I/II Card (CF I/II)/CF form factor ATA hard drives to USB 2.0 bus
2
Smart Media Card (SMC)
Memory Stick Card (MS) / High Speed Memory Stick (HSMS) / Memory Stick Pro Card (MS PRO) / Memory Stick Duo (with Adapter)
Secure Digital Card (SD)/ Mini Secure Digital (with Adapter)/ TransFlash Card (with Adapter)
MultiMedia Card (MMC) / Reduced Size MultiMedia Card (with Adapter)
Cards Type
Support Specification
Memory Card Spec
Version
Max. capacity
CF
SD
MS
MS PRO
MD Duo
SM
SM
SM
MMC
CompactFlash Specification
SD Memory Card Specifications
Memory Stick Standard Format Specification
Memory Stick Pro Standard Format Specifications
Memory Stick Duo Standard Format Specifications
SmartMedia™ElectricalSpecification
SmartMedia™PhysicalFormatSpecifications
SmartMedia™LogicalFormatSpecifications
MultiMediaCard System Specification
2.0
2.0
1.40-00
1.01-01
1.10-00
1.40
1.40
1.30
4.2
128 GB
32 GB
128 MB
32 GB
128 MB/32 GB
256 MB
256 MB
256 MB
32 GB
NOTE: MSPRO:MSPROincludesMSPRODuoandMSMicro.
NOTE: SD:SDincludesMiniSD.
General
Model number
3007WFP-HC
Flat Panel
Screen type
Active matrix - TFT LCD
Screen dimensions
30 inches (30-inch viewable image size)
Preset display area:
Horizontal
641.28 mm (25.25 inches)
Vertical
400.8 mm (15.78 inches)
Pixel pitch
0.2505 mm x 0.2505 mm
Viewing angle
178°(vertical)typ,178°(horizontal)typ
Luminance output
300 cd/m²(typ.)
Contrast ratio
1000 to 1 (typ.)
Faceplate coating
Antiglare with hard-coating 3H
Backlight
CCFL (16) edgelight system, 92% wide color gamut
Response Time
12 ms typical (black to white)
8 ms average (grey to grey)
Resolution
Horizontal scan range
49.31 kHz and 98.71 kHz (automatic)
Vertical scan range
60 Hz
Optimal preset resolution
2560 x 1600 at 60 Hz
Highest preset resolution
2560 x 1600 at 60 Hz
Preset Display Modes
Display Mode
Horizontal Frequency (kHz)
Vertical Frequency (Hz)
Pixel Clock (MHz)
Sync Polarity (Horizontal/Vertical)
VESA, 1280 x 800
49.31
59.91
71
-/+
VESA, 2560 x 1600
98.71
59.97
134.25
-/+
Electrical
Video input signals
Digital DVI-D TMDS (Dual Link), 600mV for each differential line, positive polarity at 100
ohm input impedance with HDCP Support
AC input voltage / frequency / current
100 to 240 VAC / 50Hz/60 Hz + 3 Hz / 1.6A (Max.)
Inrush current
120V:30A (Max.) at 0oc
240V:60A (Max.) at 0oc
Physical Characteristics
Connector type
DVI-D, white connector
Signal cable type
Digital: Detachable, DVI-D (Dual Link), Solid pins
Dimensions (with stand):
Height (fully extended in landscape mode)
559.7 mm (22 inches)
Height (compressed/locked in landscape mode)
469.7 mm (18.49 inches)
Width
690 mm (27.16 inches)
Depth
200 mm (7.87 inches)
Panel Dimensions: (without stand)
Height
449.55 mm (17.7 inches)
Width
690 mm (27.16 inches)
Depth
74.4 mm (2.93 inches)
Stand dimensions:
Height (Compressed)
306.7 mm (12.07 inches)
Height (Extended)
396.7 mm (15.62 inches)
Width
404 mm (15.9 inches)
Depth
200 mm (7.87 inches)
Weight (monitor only)
11.38Kg(25.07lb)
Weight (with packaging)
16Kg(35.24lb)
Environmental

Dell Soundbar (Optional) Specifications
Caring for Your Monitor
lTo clean your antistatic screen, slightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for
the antistatic coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or compressed air.
lUse a slightly-dampened,warmclothtocleantheplastics.Avoidusingdetergentofanykindassomedetergentsleaveamilkyfilmontheplastics.
lIf you notice a white powder when you unpack your monitor, wipe it off with a cloth. This white powder occurs during the shipping of the monitor.
lHandleyourmonitorwithcareasdarker-colored plastics may scratch and show white scuff marks more than lighter-coloredmonitor.
lTohelp maintain the best image quality on your monitor, use a dynamically changing screen saver and power off yourmonitor when not in use.

Back to Contents Page
Temperature:
Operating
5°to35°C(41°to95°F)
Nonoperating
Storage: -20°to60°C(-4°to140°F)
Shipping: -20°to60°C(-4°to140°F)
Humidity:
Operating
10% to 80% (noncondensing)
Nonoperating
Storage: 5% to 90% (noncondensing)
Shipping: 5% to 90%(noncondensing)
Altitude:
Operating
3,657.6m (12,000 ft) max
Nonoperating
12,192 m (40,000 ft) max
Thermal dissipation
501.92 BTU/hour (maximum)
399.5 BTU/hour (typical)
System Frequency Response
95 Hz to 20 kHz @ 10 dB below avg. SPL
Total Power Output
10 W continuous average power (all speakers operating) @ 10% (THD+N), 1 kHz (FTC rated)
Headphone Jack
Output Power
40 mW continuous average power (RL = 32Ω) @ 10% (THD+N), 1 kHz
Input Sensitivity for
Rated Output
500 ± 50 mVrms @ 1 kHz
Input Impedance
>10kΩ
Maximum Input Signal
Voltage
2 Vrms
Controls
Power On/Off Volume Control
Input Cables
3.0 m ± 0.1 m AWG26 black cable attached to enclosure, with 3.5 mm lime green stereo plug
Power Requirements
DC12V, 1.5A +/-10%
Operating Temperature
Range
10°Cto40°C
Humidity, Non-condensing
95%RH@40°C
CAUTION: Read and follow the safety instructionsbeforecleaningthemonitor.
CAUTION:Beforecleaningthemonitor,unplugthemonitorfromtheelectricaloutlet.
Back to Contents Page
Appendix
Dell™3007WFP-HC Flat Panel Monitor User's Guide
CAUTION: Safety Instructions
FCC Notice (U.S. Only)
Contacting Dell
Your Monitor Setup Guide
CAUTION: Safety Instructions
Use the following safety guidelines to help ensure your own personal safety and to help protect your computer and working environment from potential
damage.
lTo help avoid damaging your computer, be sure that the voltage selection switch on the power supply for the computer is set to match the alternating
current (AC) power available at your location:
¡115 volts (V)/60 hertz (Hz) in most of North and South America and some Far Eastern countries such as Japan, South Korea (also 220 volts (V)/60
hertz (Hz)), and Taiwan.
¡230 volts (V)/50 hertz (Hz) in most of Europe, the Middle East, and the Far East.
lAlways be sure that your monitor is electrically rated to operate with the AC power available in your location.
NOTE: This monitor does not need or have a voltage selection switch for setting the AC voltage input. It will automatically accept any AC input voltage
according to the ranges defined in the "Electrical Specifications" section in the User's Guide.
lDo not store or use the monitor in locations that are exposed to heat, direct sunlight, or extreme cold.
lAvoid moving the monitor between locations with large temperature differences.
lDo not subject the monitor to severe vibration or high impact conditions. For example, do not place the monitor inside a car trunk.
lDo not store or use the monitor in locations exposed to high humidity or dusty environment.
lDo not allow water or other liquids to spill on or into the monitor.
lKeep flat panel monitor in room temperature conditions. Excessive cold or hot conditions can have an adverse effect on the liquid crystal of the display.
lNever insert anything metallic into the monitor openings. Doing so may create the danger of electric shock.
lTo avoid electric shock, never touch the inside of the monitor. Only a qualified technician should open the monitor case.
lNever use your monitor if the power cable has been damaged. Ensure that nothing rests on your computer's cables and that the cables are not located
where they can be stepped on or tripped over.
lBe sure to grasp the plug, not the cable, when disconnecting the monitor from an electric socket.
lOpenings in the monitor cabinet are provided for ventilation. To prevent overheating, these openings should not be blocked or covered. Avoid using the
monitor on a bed, sofa, rug, or other soft surface, as doing so may block the ventilation openings in the bottom of the cabinet. If you place the monitor
in a bookcase or an enclosed space, be sure to provide adequate ventilation and air flow.
lPlace your monitor in a location with low humidity and minimum dust. Avoid places similar to a damp basement or dusty hallway.
lDo not expose the monitor to rain or use it near water (in kitchens, next to swimming pools, etc.). If the monitor accidentally gets wet, unplug it and
contact an authorized dealer immediately. You can clean the monitor with a damp cloth when necessary, being sure to unplug the monitor first.
lPlace the monitor on a solid surface and treat it carefully. The screen is made of glass and can be damaged if dropped or hit sharply.
lLocate your monitor near an easily accessible electric outlet.
lIf your monitor does not operate normally - in particular, if there are any unusual sounds or smells coming from it - unplug it immediately and contact an
authorized dealer or service center.
lDo not attempt to remove the back cover, as you will be exposed to an electrical shock hazard. The back cover should only be removed by qualified
service personnel.
lHigh temperatures can cause problems. Don't use your monitor in direct sunlight, and keep it away from heaters, stoves, fireplaces, and other sources
of heat.
lUnplug the monitor when it is going to be left unused for an extended period of time.
lUnplug your monitor from the electric outlet before any service is performed.
l LAMP(S) INSIDE THIS PRODUCT CONTAIN MERCURY AND MUST BE RECYCLED OR DISPOSED OF ACCORDING TO LOCAL, STATE OR FEDERAL LAWS. FOR
MORE INFORMATION, GO TO WWW.DELL.COM/HG OR CONTACT THE ELECTRONIC INDUSTRIES ALLIANCE AT WWW.EIAE.ORG.
CAUTION: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock,
electrical hazards, and/or mechanical hazards.
FCC Notice (U.S. Only)
FCC Class B
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer’s instruction
manual, may cause interference with radio and television reception. This equipment has been tested and found to comply with the limits for a Class B digital
device pursuant to Part 15 of the FCC Rules.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1 This device may not cause harmful interference.
2 This device must accept any interference received, including interference that may cause undesired operation.
These limits are designed to provide reasonable protection against harmful interference in a residential installation. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful interference with radio or television reception, which can be
determined by turning the equipment off and on, you are encouraged to try to correct the interference by one or more of the following measures:
lReorient the receiving antenna.
lRelocate the system with respect to the receiver.
lMove the system away from the receiver.
lPlug the system into a different outlet so that the system and the receiver are on different branch circuits.
If necessary, consult a representative of Dell Inc. or an experienced radio/television technician for additional suggestions.
The following information is provided on the device or devices covered in this document in compliance with FCC regulations:
lProduct name: 3007WFPt
lModel number: 3007WFPt
lCompany name:
Dell™ Inc.
Worldwide Regulatory Compliance & Environmental Affairs.
OneDell™Way
Round Rock, Texas 78682 USA
512-338-4400
NOTE: For further regulatory information, see your Product Information Guide.
Contacting Dell
To contact Dell electronically, you can access the following websites:
lwww.dell.com
lsupport.dell.com (support)
For specific web addresses for your country, find the appropriate country section in the table below.
NOTE: Toll-free numbers are for use within the country for which they are listed.
NOTE: Incertaincountries,supportspecifictoDellXPS™portablecomputersisavailableataseparatetelephonenumberlistedforparticipatingcountries.
If you do not see a telephone number listed that is specific for XPS portable computers, you may contact Dell through the support number listed and your call
will be routed appropriately.
When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in
determining which codes to use, contact a local or an international operator.
NOTE: The contact information provided was deemed correct at the time that this document went to print and is subject to change.
NOTICE: The FCC regulations provide that changes or modifications not expressly approved by Dell™
Inc.couldvoidyourauthoritytooperatethisequipment.
Country (City)
International Access Code Country
Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
Anguilla
Website: www.dell.com.ai
E-mail: la-techsupport@dell.com
General Support
toll-free:800-335-0031
Antigua and Barbuda
Website: www.dell.com.ag
E-mail: la-techsupport@dell.com
General Support
1-800-805-5924
Aomen
TechnicalSupport(Dell™Dimension™,DellInspiron™,DellOptiPlex™,Dell
Latitude™,andDellPrecision™)
0800-105
Technical Support (servers and storage)
0800-105
Argentina (Buenos Aires)
International Access Code: 00
Country Code: 54
City Code: 11
Website: www.dell.com.ar

E-mail: us_latin_services@dell.com

E-mail for desktop and portable computers:
la-techsupport@dell.com

E-mail for servers and EMC®storage products:
la_enterprise@dell.com

Customer Care
toll-free:0-800-444-0730
Technical Support
toll-free:0-800-444-0733
Technical Support Services
toll-free:0-800-444-0724
Sales
0-810-444-3355
Aruba
Website: www.dell.com.aw
E-mail: la-techsupport@dell.com
Technical Support (XPS)
toll-free:1300790877
General Support
toll-free:800-1578
Australia (Sydney)
International Access Code: 0011
Country Code: 61
City Code: 2
Website: support.ap.dell.com
13Dell-133355
E-mail: support.ap.dell.com.contactus
General Support
Austria (Vienna)
International Access Code: 900
Country Code: 43
City Code: 1
Website: support.euro.dell.com

E-mail: tech_support_central_europe@dell.com

Home/Small Business Sales
082024053000
Home/Small Business Fax
082024053049
Home/Small Business Customer Care
082024053014
Preferred Accounts/Corporate Customer Care
082024053016
Support for XPS
082024053081
Home/Small Business Support for all other Dell computers
082024053017
Preferred Accounts/Corporate Technical Support
082024053017
Switchboard
082024053000
Bahamas
Website: www.dell.com.bs
E-mail: la-techsupport@dell.com
General Support
toll-free:1-866-874-3038
Barbados
Website: www.dell.com/bb
E-mail: la-techsupport@dell.com
General Support
1-800-534-3142
Belgium (Brussels)
International Access Code: 00
Country Code: 32
City Code: 2
Website: support.euro.dell.com

Technical Support for XPS
024819296
Technical Support for all other Dell computers
024819288
Technical Support Fax
024819295
Customer Care
0271315.65
Corporate Sales
024819100
Fax
024819299
Switchboard
024819100
Bermuda
Website: www.dell.com/bm
E-mail: la-techsupport@dell.com
General Support
1-877-890-0751
Bolivia
Website: www.dell.com/bo
E-mail: la-techsupport@dell.com
General Support
toll-free:800-10-0238
Brazil
International Access Code: 00
Website: www.dell.com/br
E-mail: BR-TechSupport@dell.com
Customer Support, Technical Support
0800903355
Country Code: 55
City Code: 51
Technical Support Fax
514815470
Customer Care Fax
514815480
Sales
08007223498
British Virgin Islands
General Support
toll-free:1-866-278-6820
Brunei
Country Code: 673
Technical Support (Penang, Malaysia)
6046334966
Customer Care (Penang, Malaysia)
6046334888
Transaction Sales (Penang, Malaysia)
6046334955
Canada (North York, Ontario)
International Access Code: 011
Online Order Status: www.dell.ca/ostatus

AutoTech (automated Hardware and Warranty Support)
toll-free:1-800-247-9362
Customer Service (Home/Home Office)
toll-free:1-800-847-4096
Customer Service (small/med./large business, government)
toll-free:1-800-387-5757
Customer Service (printers, projectors, televisions, handhelds, digital
jukebox, and wireless)
toll-free:1-800-847-4096
Hardware Warranty Phone Support (XPS)
toll-free:1-866-398-8977
Hardware Warranty Phone Support (Home/Home Office)
toll-free:1-800-847-4096
Hardware Warranty Phone Support (small/med./large business, government)
toll-free:1-800-387-5757
Hardware Warranty Phone Support (printers, projectors, televisions,
handhelds, digital jukebox, and wireless)
1-877-335-5767
Sales (Home Sales/Small Business)
toll-free:1-800-387-5752
Sales (med./large bus., government)
toll-free:1-800-387-5755
Spare Parts Sales & Extended Service Sales
18664403355
Cayman Islands
E-mail: la-techsupport@dell.com
General Support
1-877-262-5415
Chile (Santiago)
Country Code: 56
City Code: 2
Website: www.dell.com/cl
E-mail: la-techsupport@dell.com
Sales and Customer Support
toll-free:1230-020-4823
China (Xiamen)
Country Code: 86
City Code: 592
Technical Support website: support.dell.com.cn

Technical Support E-mail: cn_support@dell.com

Customer Care E-mail: customer_cn@dell.com

Technical Support Fax
5928181350
Technical Support (XPS)
toll-free:8008580540
Technical Support (Dimension and Inspiron)
toll-free:8008582969
Technical Support (OptiPlex, Latitude, and Dell Precision)
toll-free:8008580950
Technical Support (servers and storage)
toll-free:8008580960
Technical Support (projectors, PDAs, switches, routers, and so on)
toll-free:8008582920
Technical Support (printers)
toll-free:8008582311
Customer Care
toll-free:8008582060
Customer Care Fax
5928181308
Home and Small Business
toll-free:8008582222
Preferred Accounts Division
toll-free:8008582557
Large Corporate Accounts GCP
toll-free:8008582055
Large Corporate Accounts Key Accounts
toll-free:8008582628
Large Corporate Accounts North
toll-free:8008582999
Large Corporate Accounts North Government and Education
toll-free:8008582955
Large Corporate Accounts East
toll-free:8008582020
Large Corporate Accounts East Government and Education
toll-free:8008582669
Large Corporate Accounts Queue Team
toll-free:8008582572
Large Corporate Accounts South
toll-free:8008582355
Large Corporate Accounts West
toll-free:8008582811
Large Corporate Accounts Spare Parts
toll-free:8008582621
Colombia
Website: www.dell.com/cl
E-mail: la-techsupport@dell.com
General Support
01-800-915-4755
Costa Rica
Website: www.dell.com/cr
E-mail: la-techsupport@dell.com
General Support
0800-012-0231
Czech Republic (Prague)
International Access Code: 00
Website: support.euro.dell.com

E-mail: czech_dell@dell.com

Country Code: 420
Technical Support
225372727
Customer Care
225372707
Fax
225372714
Techical Fax
225372728
Switchboard
225372711
Denmark (Copenhagen)
International Access Code: 00
Country Code: 45
Website: support.euro.dell.com

Technical Support for XPS
70100074
Technical Support for all other Dell computers
70230182
Customer Care (Relational)
70230184
Home/Small Business Customer Care
32875505
Switchboard (Relational)
32871200
Switchboard Fax (Relational)
32871201
Switchboard (Home/Small Business)
32875000
Switchboard Fax (Home/Small Business)
32875001
Dominica
Website: www.dell.com/dm
E-mail: la-techsupport@dell.com
General Support
toll-free:1-866-278-6821
Dominican Republic
Website: www.dell.com/do
E-mail: la-techsupport@dell.com
General Support
1-800-156-1588
Ecuador
Website: www.dell.com/ec
E-mail: la-techsupport@dell.com
General Support (calling from Quito)
toll-free:999-119-877-655-3355
GeneralSupport(callingfromGuayaquil)
toll-free:1800-999-119-877-655-
3355
El Salvador
Website: www.dell.com/ec
E-mail: la-techsupport@dell.com
General Support
800-6132
Finland (Helsinki)
International Access Code: 990
Country Code: 358
City Code: 9
Website: support.euro.dell.com

E-mail: fi_support@dell.com
Technical Support
0207 533 555
Customer Care
0207 533 538
Switchboard
0207 533 533
Sales under 500 employees
0207 533 540
Fax
0207 533 530
Sales over 500 employees
0207 533 533
Fax
0207 533 530
France (Paris) (Montpellier)
International Access Code: 00
Country Code: 33
City Codes: (1) (4)
Website: support.euro.dell.com

Home and Small Business

Technical Support for XPS
0825387129
Technical Support for all other Dell computers
0825387270
Customer Care
0825823833
Switchboard
0825004700
Switchboard (calls from outside of France)
0499754000
Sales
0825004700
Fax
0825004701
Fax (calls from outside of France)
0499754001
Corporate

Technical Support
0825004719
Customer Care
0825338339
Switchboard
0155947100
Sales
0155947100
Fax
0155947101
Germany (Frankfurt)
International Access Code: 00
Country Code: 49
City Code: 69
Website: support.euro.dell.com

E-mail: tech_support_central_europe@dell.com

Technical Support for XPS
06103766-7222
Technical Support for all other Dell computers
06103766-7200
Home/Small Business Customer Care
0180-5-224400
Global Segment Customer Care
069 9792-7320
Preferred Accounts Customer Care
069 9792-7320
Large Accounts Customer Care
069 9792-7320
Public Accounts Customer Care
069 9792-7320
Switchboard
069 9792-7000
Greece
International Access Code: 00
Country Code: 30
Website: support.euro.dell.com

Technical Support
00800-44 14 95 18
Gold Service Technical Support
00800-44 14 00 83
Switchboard
2108129810
Gold Service Switchboard
2108129811
Sales
2108129800
Fax
2108129812
Grenada
E-mail: la-techsupport@dell.com
General Support
toll-free:1-866-540-3355
Guatemala
E-mail: la-techsupport@dell.com
General Support
1-800-999-0136
Guyana
E-mail: la-techsupport@dell.com
General Support
toll-free:1-877-270-4609
Hong Kong
International Access Code: 001
Country Code: 852
Website: support.ap.dell.com

Technical Support E-mail: apsupport@dell.com

Technical Support (XPS)
00852-3416 6923
Technical Support (Dimension and Inspiron)
00852-29693188
Technical Support (OptiPlex, Latitude, and Dell Precision)
00852-29693191
Technical Support (server and storage)
00852-29693196
Technical Support (projectors, PDAs, switches, routers, and so on)
Customer Care
00852-34160910
Large Corporate Accounts
00852-34160907
Global Customer Programs
00852-34160908
Medium Business Division
00852-34160912
Home and Small Business Division
00852-29693105
India
Website: support.ap.dell.com
E-mail: india_support_desktop@dell.com
india_support_notebook@dell.com
india_support_Server@dell.com
Technical Support (XPS computers)
0802 506 8033
or toll-free: 1800 425 2066
Technical Support (portables, desktops, servers, and storage)
1600338045
and 1600 44 8046
Sales (Large Corporate Accounts )
1600338044
Sales (Home and Small Business )
1600338046
Ireland (Cherrywood)
International Access Code: 00
Country Code: 353
City Code: 1
Website: support.euro.dell.com

E-mail: dell_direct_support@dell.com

Sales
Ireland Sales
012044444
Dell Outlet
1850 200 778
Online Ordering HelpDesk
1850 200 778
Customer Care
Home User Customer Care
012044014
Small Business Customer Care
012044014
Corporate Customer Care
1850200982
Technical Support
TechnicalSupportforXPScomputersonly
1850 200 722
Technical Support for all other Dell computers
1850543543
General
Fax/Sales Fax
012040103
Switchboard
012044444
U.K. Customer Care (dial within U.K. only)
08709060010
Corporate Customer Care (dial within U.K. only)
08709074499
U.K. Sales (dial within U.K. only)
08709074000
Italy (Milan)
Website: support.euro.dell.com

International Access Code: 00
Country Code: 39
City Code: 02
Home and Small Business

Technical Support
0257782690
Customer Care
0269682114
Fax
0269682113
Switchboard
0269682112
Corporate

Technical Support
0257782690
Customer Care
0257782555
Fax
0257503530
Switchboard
02577821
Jamaica
E-mail: la-techsupport@dell.com
General Support (dial from within Jamaica only)
1-800-440-9205
Japan (Kawasaki)
International Access Code: 001
Country Code: 81
City Code: 44
Website: support.jp.dell.com

Technical Support (XPS)
toll-free: 0120-937-786
Technical Support outside of Japan (XPS)
044-520-1235
XPS Customer Care (if ordered items are missing or have been damaged
during shipment)
044-556-4240
Technical Support (Dimension and Inspiron)
toll-free: 0120-198-226
Technical Support outside of Japan (Dimension and Inspiron)
81-44-520-1435
Technical Support (Dell Precision, OptiPlex, and Latitude)
toll-free:0120-198-433
Technical Support outside of Japan (Dell Precision, OptiPlex, and Latitude)
81-44-556-3894
TechnicalSupport(DellPowerAPP™,DellPowerEdge™,DellPowerConnect™,
andDellPowerVault™)
toll-free: 0120-198-498
TechnicalSupportoutsideofJapan(DellPowerAPP™,DellPowerEdge™,Dell
PowerConnect™,andDellPowerVault™)
81-44-556-4162
Technical Support (projectors, PDAs, printers, routers)
toll-free: 0120-981-690
Technical Support outside of Japan (projectors, PDAs, printers, routers)
81-44-556-3468
Faxbox Service
044-556-3490
24-Hour Automated Order Service
044-556-3801
Customer Care
044-556-4240
Business Sales Division (up to 400 employees)
044-556-1465
Preferred Accounts Division Sales (over 400 employees)
044-556-3433
Public Sales (government agencies, educational institutions, and medical
institutions)
044-556-5963
Global Segment Japan
044-556-3469
Individual User
044-556-1760
Switchboard
044-556-4300
Korea (Seoul)
International Access Code: 001
Country Code: 82
City Code: 2
E-mail: krsupport@dell.com
Support
toll-free:080-200-3800
Technical Support (XPS)
toll-free:080-999-0283
Support (Dimension, PDA, Electronics and Accessories)
toll-free:080-200-3801
Sales
toll-free:080-200-3600
Fax
2194-6202
Switchboard
2194-6000
Latin America
Customer Technical Support (Austin, Texas, U.S.A.)
512728-4093
Customer Service (Austin, Texas, U.S.A.)
512728-3619
Fax (Technical Support and Customer Service) (Austin, Texas, U.S.A.)
512728-3883
Sales (Austin, Texas, U.S.A.)
512728-4397
SalesFax (Austin, Texas, U.S.A.)
512728-4600
or512728-3772
Luxembourg
International Access Code: 00
Country Code: 352
Website: support.euro.dell.com

Support
342 08 08 075
Home/Small Business Sales
+32 (0)2 713 15 96
Corporate Sales
26 25 77 81
Customer Care
+32 (0)2 481 91 19
Fax
26 25 77 82
Macao
Country Code: 853
Technical Support
toll-free:0800105
Customer Service (Xiamen, China)
34 160 910
Transaction Sales (Xiamen, China)
29 693 115
Malaysia (Penang)
Website: support.ap.dell.com
International Access Code: 00
Country Code: 60
City Code: 4
Technical Support (XPS)
toll-free:1800885784
Technical Support (Dell Precision, OptiPlex, and Latitude)
toll-free:1800880193
Technical Support (Dimension, Inspiron, and Electronics and Accessories)
toll-free:1800881306
Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault)
toll-free:1800881386
Customer Care
toll-free:1800881306(option6)
Transaction Sales
toll-free:1800888202
Corporate Sales
toll-free:1800888213
Mexico
International Access Code: 00
Country Code: 52
E-mail: la-techsupport@dell.com
Customer Technical Support
001-877-384-8979
or 001-877-269-3383
Sales
50-81-8800
or 01-800-888-3355
Customer Service
001-877-384-8979
or 001-877-269-3383
Main
50-81-8800
or 01-800-888-3355
Montserrat
E-mail: la-techsupport@dell.com
General Support
toll-free:1-866-278-6822
Netherlands Antilles
E-mail: la-techsupport@dell.com
General Support
001-800-882-1519
Netherlands (Amsterdam)
International Access Code: 00
Country Code: 31
City Code: 20
Website: support.euro.dell.com

Technical Support for XPS
0206744594
Technical Support for all other Dell computers
0206744500
Technical Support Fax
0206744766
Home/Small Business Customer Care
0206744200
Relational Customer Care
0206744325
Home/Small Business Sales
0206745500
Relational Sales
0206745000
Home/Small Business Sales Fax
0206744775
Relational Sales Fax
0206744750
Switchboard
0206745000
Switchboard Fax
0206744750
New Zealand
International Access Code: 00
Country Code: 64
Website: support.ap.dell.com

E-mail: support.ap.dell.com/contactus

Technical Support for XPS
toll-free:0800335540
General Support
0800441567
Nicaragua
E-mail: la-techsupport@dell.com
General Support
001-800-220-1377
Norway (Lysaker)
International Access Code: 00
Country Code: 47
Website: support.euro.dell.com

Technical Support for XPS
81535043
Technical Support for all other Dell products
67116882
Relational Customer Care
67117575
Home/Small Business Customer Care
23162298
Switchboard
67116800
Fax Switchboard
67116865
Panama
E-mail: la-techsupport@dell.com
General Support
001-800-507-1264
Peru
E-mail: la-techsupport@dell.com
General Support
0800-50-669
Poland (Warsaw)
International Access Code: 011
Country Code: 48
City Code: 22
Website: support.euro.dell.com

E-mail: pl_support_tech@dell.com

Customer Service Phone
5795700
Customer Care
5795999
Sales
5795999
Customer Service Fax
5795806
Reception Desk Fax
5795998
Switchboard
5795999
Portugal
International Access Code: 00
Country Code: 351
Website: support.euro.dell.com

Technical Support
707200149
Customer Care
800300413
Sales
800300410or800300411or
800300412or214220710
Fax
214240112
Puerto Rico
E-mail: la-techsupport@dell.com
General Support
1-877-537-3355
St. Kitts and Nevis
Website: www.dell.com/kn
E-mail: la-techsupport@dell.com
General Support
toll-free:1-866-540-3355
St. Lucia
Website: www.dell.com/lc
E-mail: la-techsupport@dell.com
General Support
toll-free: 1-866-464-4352
St. Vincent and the Grenadines
Website: www.dell.com/vc
E-mail: la-techsupport@dell.com
General Support
toll-free:1-866-464-4353
Singapore (Singapore)
International Access Code: 005
Country Code: 65
NOTE: The phone numbers in this section should be called from within
Singapore or Malaysia only.
Website: support.ap.dell.com

Technical Support (XPS)
toll-free:18003947464
Technical Support (Dimension, Inspiron, and Electronics and Accessories)
toll-free:18003947430
Technical Support (OptiPlex, Latitude, and Dell Precision)
toll-free:18003947488
Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault)
toll-free:18003947478
Customer Care
toll-free:18003947430(option6)
Transaction Sales
toll-free:18003947412
Corporate Sales
toll-free:18003947419
Slovakia (Prague)
International Access Code: 00
Country Code: 421
Website: support.euro.dell.com

E-mail: czech_dell@dell.com

Technical Support
0254415727
Customer Care
420225372707
Fax
0254418328
Tech Fax
0254418328
Switchboard (Sales)
0254417585
South Africa (Johannesburg)
International Access Code:
09/091
Country Code: 27
City Code: 11
Website: support.euro.dell.com

E-mail: dell_za_support@dell.com

Gold Queue
0117097713
Technical Support
0117097710
Customer Care
0117097707
Sales
0117097700
Fax
0117060495
Switchboard
0117097700
Southeast Asian and Pacific
Countries
Technical Support, Customer Service, and Sales (Penang, Malaysia)
6046334810
Spain (Madrid)
International Access Code: 00
Country Code: 34
City Code: 91
Website: support.euro.dell.com

Home and Small Business

Technical Support
902100130
Customer Care
902118540
Sales
902118541
Switchboard
902118541
Fax
902118539
Corporate

Technical Support
902100130
Customer Care
902115236
Switchboard
917229200
Fax
917229583
Sweden (Upplands Vasby)
International Access Code: 00
Country Code: 46
City Code: 8
Website: support.euro.dell.com

Technical Support for XPS
0771340340
Technical Support for all other Dell products
0859005199
Relational Customer Care
0859005642
Home/Small Business Customer Care
0858770527
Employee Purchase Program (EPP) Support
201401444
Technical Support Fax
0859005594
Sales
0859005185
Switzerland (Geneva)
International Access Code: 00
Country Code: 41
City Code: 22
Website: support.euro.dell.com

E-mail: Tech_support_central_Europe@dell.com

Technical Support for XPS
0848338857
Technical Support (Home and Small Business) for all other Dell products
0844811411
Technical Support (Corporate)
0844822844
Customer Care (Home and Small Business)
0848802202
Customer Care (Corporate)
0848821721
Fax
0227990190
Switchboard
0227990101
Taiwan
International Access Code: 002
Country Code: 886
Website: support.ap.dell.com

E-mail: support.del.com.cn/email

Technical Support for XPS
toll-free:00801863085
Technical Support (OptiPlex, Latitude, Inspiron, Dimension, and Electronics
and Accessories)
toll-free:00801861011
Technical Support (servers and storage)
toll-free:00801601256
Customer Care
toll-free:00801601250
(option5)
Transaction Care
toll-free:00801 60 1228
Corporate Sales
toll-free:00801651227
Thailand
International Access Code: 001
Country Code: 66
Website: support.ap.dell.com

Technical Support (OptiPlex, Latitude, and Dell Precision)
toll-free:1800006007
Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault)
toll-free:1800060009
Customer Care
toll-free:1800006007
(option7)
Corporate Sales
toll-free:1800006009
Transaction Sales
toll-free:1800006006
Trinidad/Tobago
Website: www.dell.com/tt
E-mail: la-techsupport@dell.com
General Support
1-888-799-5908
Turks and Caicos Islands
Website: www.dell.com/tc
E-mail: la-techsupport@dell.com
General Support
toll-free:1-877-441-4735
U.K. (Bracknell)
International Access Code: 00
Country Code: 44
City Code: 1344
Website: support.euro.dell.com

E-mail: dell_direct_support@dell.com

Customer Care website:
support.euro.dell.com/uk/en/ECare/Form/Home.asp
Sales

Home and Small Business Sales
08709074000
Corporate/Public Sector Sales
01344860456
Customer Care
Home and Small Business Customer Care
08709060010
Corporate Customer Care
01344373185
Preferred Accounts (500–5000 employees)
08709060010
Global Accounts Customer Care
01344373186
Central Government Customer Care
01344373193
Local Government & Education Customer Care
01344373199
Health Customer Care
01344373194
Technical Support
Technical Support for XPS computers only
0870 366 4180
Technical Support (Corporate/Preferred Accounts/PAD [1000+ employees])
08709080500
General
Home and Small Business Fax
08709074006
Uruguay
Website: www.dell.com/uy
E-mail: la-techsupport@dell.com
General Support
toll-free:000-413-598-2521
U.S.A. (Austin, Texas)
International Access Code: 011
Country Code: 1
Automated Order-Status Service
toll-free:1-800-433-9014
AutoTech (portable and desktop computers)
1-800-247-9362
Hardware and Warranty Support (Dell TV, Printers, and Projectors) for
Relationship customers
toll-free1-877-459-7298
Your Monitor Setup Guide
To view PDF files (files with an extension of .pdf), click the document title. To save PDF files (files with an extension of .pdf) to your hard drive, right-
click the document title, click Save Target As in Microsoft®Internet Explorer or Save Link As in Netscape Navigator, and then specify a location on your
hard drive to which you want to save the files.
Your Monitor Setup Guide (.pdf ) (11 MB)
Back to Contents Page
Americas Consumer XPS Support
 toll-free:1-800-232-8544
Consumer (Home and Home Office) Support for all other Dell products
toll-free:1-800-624-9896
Customer Service
toll-free:1-800-624-9897
Employee Purchase Program (EPP) Customers
toll-free:1-800-695-8133
Financial Services website: www.dellfinancialservices.com
Financial Services (lease/loans)
toll-free:1-877-577-3355
Financial Services (Dell Preferred Accounts [DPA])
toll-free:1-800-283-2210
Business
Customer Service and Support
toll-free:1-800-456-3355
Employee Purchase Program (EPP) Customers
toll-free:1-800-695-8133
Support for printers, projectors, PDAs, and MP3 players
toll-free:1-877-459-7298
Public(government,education,andhealthcare)
Customer Service and Support
toll-free:1-800-456-3355
Employee Purchase Program (EPP) Customers
toll-free:1-800-695-8133
Dell Sales
toll-free:1-800-289-3355
or toll-free:1-800-879-3355
Dell Outlet Store (Dell refurbished computers)
toll-free:1-888-798-7561
Software and Peripherals Sales
toll-free:1-800-671-3355
Spare Parts Sales
toll-free:1-800-357-3355
Extended Service and Warranty Sales
toll-free:1-800-247-4618
Fax
toll-free:1-800-727-8320
Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired
toll-free:1-877-DELLTTY
(1-877-335-5889)
U.S. Virgin Islands
E-mail: la-techsupport@dell.com
General Support
1-877-702-4360
Venezuela
Website: www.dell.com/vc
E-mail: la-techsupport@dell.com
General Support
0800-100-4752
NOTE: PDF files require Adobe® Acrobat® Reader®, which can be downloaded from the Adobe website at www.adobe.com.
To view a PDF file, launch Acrobat Reader. Then click File®Open and select the PDF file.
Back to Contents Page
Setting Up Your Monitor
Dell™3007WFP-HCFlatPanelMonitorUser'sGuide
Connecting Your Monitor
Installing the Utility Tool (Microsoft® Windows® Operation Systems)
Using the Front Panel Buttons
Using the OSD
Using the Dell Soundbar (Optional)
Connecting Your Monitor
Installing the Utility Tool (Microsoft® Windows® Operation Systems)
The setup.exe application tool launcher provided in the CD allows you to the install utility tool on the computer. This feature queries the monitor for the
brightness parameter and displays the adjustment range bar on the screen.
You are now ready to view adjustment range bar while adjusting the brightness on the monitor.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions.
1.
Turn off your computer and unplug the power cord.
2.
Connect the white connector end of the DVI cable attached on the monitor to the connectors on the computer.
3.
Connect the USB cable that was included with your monitor to the computer and the upstream USB connector on the monitor. Once this cable is connected to
the computer and the monitor, you can use the USB downstream on the monitor.
4.
ConnectanyUSBdevices.
5.
Connect the power cord.
6.
Turn on your monitor and computer. If you do not see an image, see Troubleshooting Your Monitor. Troubleshooting.
NOTE:
The Monitor will display full screen in White, Black, Red, Green and Blue color rolling pattern on screen if the DVI cable is not connected. This self test
pattern will be displayed continually when Monitor detects that DVI cable from Monitor to PC is not connected.
1.
Insert the CD into the CD drive.
2.
Open the Drivers folder and double-click setup.exe.
NOTE: Ensure that the USB cable is connected between the monitor and the computer.
3.
TheinstallShieldwizardwilllaunchtheapplicationtool.ClickNexttocountinue.
4.
Select Accept the license agreement and click Next.
5.
Click Install to complete the installation. After the installation is complete, click Finish.
Using the Front Panel Buttons
Usethebuttonsonthefrontofthemonitortoadjusttheimagesettings.
Using the OSD

Down (-) and Up (+)
Touch - or + to activate the on-screen display (OSD).
Use these buttons to decrease/increase the brightness ranges.
Power Button and
Indicator
Usethepowerbuttontoturnthemonitoronandoff.
Thebluelightindicatesthemonitorisonandfullyfunctional.Anamberlightindicatespowersavemode.
NOTE: Ifyoumakeanadjustment,themonitorautomaticallysavesanyadjustmentsyouhavemade.
1.
Touch - or + to activate the on-screen display (OSD).
2.
Touch - and+buttontoselectthedesiredparameter.
Icon
Brightness bar
Description
Brightness
Brightnessadjuststheluminanceofthemonitor.
Pressthe+buttontoincreaseluminanceandpressthe- button to decrease luminance (min 0 ~ max 20).
NOTE: OSDgeneratefromPCapplicationF/WthroughtheupstreamportofUSBtomakesuretheUSBcableconnectwell.
Using the Dell Soundbar (Optional)
The Dell Soundbar is a four-speaker, two-channelspeakerthatcanbeattachedtoyourmonitor.LocatedontheSoundbararea:Rotaryvolumeandon/off
control to adjust the overall system level, a green LED for power indication, and two audio headset jacks.
Soundbar Attachment to the Monitor
Back to Contents Page
1.
Attach mechanism
2.
Power/volume control
3.
Power indicator
4.
Headphone connectors
NOTICE: Do not use the soundbar power connector with any other device.
1.
Attach the Soundbar by aligning the two slots on the Soundbar with the two tabs on the bottom of the monitor.
2.
Slide the Soundbar to the left until it snaps in to place.
3.
Plug in the power cord from the Soundbar in to the connector on the back of the monitor.
4.
Insert the green stereo plug from the Soundbar in to your computer's audio output connector.
Back to Contents Page
Solving Problems
Dell™3007WFP-HC Flat Panel Monitor User's Guide
General Problems
Product Specific Problems
USB Problems
Troubleshooting Your Soundbar
General Problems
The following table contains general information about common monitor problems you might encounter.
Product Specific Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions.
COMMON SYMPTOMS
WHAT YOU EXPERIENCE
POSSIBLE SOLUTIONS
No Video/ Power LED off
No picture or monitor is dead
lCheck connection integrity at both ends of the video cable.
lEnsure the monitor and computer are plugged in to a working electrical outlet.
Connecting Your Monitor
lEnsure power button is depressed fully.
No Video/ Power LED on
No picture or no brightness
lIncrease brightness controls.
lPerform monitor self-test feature check.
lCheck for bent or broken pins.
lRe-boot your computer and monitor.
Poor Focus
Picture is fuzzy, blurry, or ghosting
lEliminate video extension cables.
lPerform monitor reset.
lLower video resolution or increase font size.
Shaky/Jittery Video
Wavy picture or fine movement
lPerform monitor reset.
lCheck environmental factors.
lRelocate and test in other room.
Missing Pixels
LCD screen has spots
lCycle power on-off.
lThese are pixels that are permanently off and is a natural defect that occurs in
LCD technology.
Brightness Problems
Picture too dim or too bright
lPerform monitor reset.
lAdjust brightness controls.
Horizontal/Vertical Lines
Screen has one or more lines
lPerform monitor reset.
Sync Problems
Screen is scrambled or appears torn
lPerform monitor reset.
lStart in the "safe mode".
LCD Scratched
Screen has scratches or smudges
lTurn monitor off and clean the screen.
lFor cleaning instruction, see Caring for Your Monitor.
Safety Related Issues
Visible signs of smoke or sparks
lDo not perform any troubleshooting steps.
lMonitor needs to be replaced.
Intermittent Problems
Monitor malfunctions on & off
lEnsure monitor is in proper video mode.
lEnsure video cable connection to computer and to the panel is secure.
lPerform monitor reset.
Image Retention (from a
staticimage)
Faint Shadow from the static image
displayed appears on the
screen
lUse the Power Management feature to turn off the monitor at all times when not
in use. Alternatively, use a dynamically changing screensaver left on the
monitorforalongperiodoftime.
SPECIFIC SYMPTOMS
WHAT YOU EXPERIENCE
POSSIBLE SOLUTIONS
Unable to view any image / Only
2560 x 1600 resolution is
Blank image or low
resolution display
lEnsure that the recommended graphics card that supports Dual DVI out is
installed.
USB Problems
Troubleshooting Your Soundbar
Back to Contents Page
available.
Unable to view Brightness OSD
while adjusting brightness of the
monitor
Monitor brightness changes
however no OSD appears
lIf you are using a Microsoft®Windows®operation system, install application tool
provided in the CD. See installing the Utility Tool (Microsoft®Windows®Operation
System) for more information.
Cannot adjust the monitor with
the buttons on the front panel
No change in monitor
brightness settings
lTurn the monitor off and unplug the power cord. Then plug the power cord back
and turn the power on.
SPECIFIC SYMPTOMS
WHAT YOU EXPERIENCE
POSSIBLE SOLUTIONS
USB port is not working
USB peripherals are not working
lCheck that your monitor is powered ON.
lReconnecttheupstreamcabletoyourcomputer.
lReconnecttheUSBperipheralstodownstream
connector.
lTurn off and then turn on the monitor again.
High Speed USB 2.0 interface is
slow.
High Speed USB 2.0 peripherals working slowly or not
at all.
lCheck that your computer is USB 2.0 compatible.
lVerify USB 2.0 source on your computer.
lReconnecttheupstreamcabletoyourcomputer.
lReconnecttheUSB peripherals to downstream
connector.
COMMON
SYMPTOMS
WHAT YOU EXPERIENCE
POSSIBLE SOLUTIONS
No Sound
No power to Soundbar - the
power indicator is off.
(built-in DC power supply. i.e.
3007WFP-HC )
lTurn the Power/Volume knob on the Soundbar clockwise to the middle position; check if the
power indicator (green LED) on the front of the Soundbar is illuminated.
lConfirm that the power cable from the Soundbar is plugged into the monitor.
lConfirm that the monitor has power.
No Sound
Soundbar has power - power
indicator is on.
lPlug the audio line-in cable into the computer's audio out jack.
lSet all Windows volume controls to their maximum.
lPlay some audio content on the computer (i.e. audio CD, or MP3).
lTurn the Power/Volume knob on the Soundbar clockwise to a higher volume setting.
lClean and reseat the audio line-in plug.
lTest the Soundbar using another audio source (i.e. portable CD player).
Distorted Sound
Computer's sound card is used
as the audio source.
lClear any obstructions between the Soundbar and the user.
lConfirm that the audio line-in plug is completely inserted into the jack of the sound card.
lSet all Windows volume controls to their midpoints.
lDecrease the volume of the audio application.
lTurn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume setting.
lClean and reseat the audio line-in plug.
lTroubleshoot the computer's sound card.
lTest the Soundbar using another audio source (i.e. portable CD player).
Distorted Sound
Other audio source is used.
lClear any obstructions between the Soundbar and the user.
lConfirm that the audio line-in plug is completely inserted into the jack of the audio source.
lDecrease the volume of the audio source.
lTurn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume setting.
lClean and reseat the audio line-in plug.
Unbalanced Sound
Output
Sound from only one side of
Soundbar
lClear any obstructions between the Soundbar and the user.
lConfirm that the audio line-in plug is completely inserted into the jack of the sound card or
audio source.
lSet all Windows audio balance controls (L-R) to their midpoints.
lClean and reseat the audio line-in plug.
lTroubleshoot the computer's sound card.
lTest the Soundbar using another audio source (i.e. portable CD player).
Low Volume
Volume is too low.
lClear any obstructions between the Soundbar and the user.
lTurn the Power/Volume knob on the Soundbar clockwise to the maximum volume setting.
lSet all Windows volume controls to their maximum.
lIncrease the volume of the audio application.
lTest the Soundbar using another audio source (i.e. portable CD player).
Back to Contents Page
Using Your Adjustable Monitor Stand
Dell™3007WFP-HC Flat Panel Monitor User's Guide
Organizing Your Cables
UsingtheTilt,Swivel,andHeightAdjustment
Organizing Your Cables
After attaching all necessary cables to your monitor and computer, (See Connecting Your Monitor for cable attachment,) use the cable holder to neatly
organize all cables as shown above.
Using the Tilt, Swivel, and Height Adjustment
You can adjust your monitor to best fit your viewing needs using the Tilt, Swivel, and Height Adjustment options.
You can adjust the stand vertically, up to 3.54 inches (90mm) using the stand lock/release button. Press the stand lock/release button on the back of the
monitor and then lift or lower the stand to the desired position.
Back to Contents Page
NOTE: Before you move the monitor to a new location, lock the stand by lowering monitor until in clicks in to place.

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