Dell B1265Dnf Mono Laser Printer Mfp Users Manual User's Guide
2014-11-13
: Dell Dell-B1265Dnf-Mono-Laser-Printer-Mfp-Users-Manual-113485 dell-b1265dnf-mono-laser-printer-mfp-users-manual-113485 dell pdf
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BASIC
User’s Guide
Dell B1265dnf
BASIC
User’s Guide
This guide provides information concerning installation, basic operation and
troubleshooting on windows.
ADVANCED
This guide provides information about installation, advanced configuration, operation and
troubleshooting on various OS environments.
Some features may not be available depending on models or countries.
2
BASIC
1. Introduction
Key benefits 5
Features 7
Useful to know 9
About this user’s guide 10
Safety information 11
Machine overview 16
Control panel overview 19
Turning on the machine 21
Installing the driver locally 22
Reinstalling the driver 24
2. Menu overview and basic setup
Menu overview 26
Changing the display language 31
Media and tray 32
Basic printing 46
Basic copying 52
Basic scanning 56
Basic faxing 57
3. Maintenance
Ordering supplies and accessories 62
Available supplies 63
Storing the toner cartridge 64
Redistributing toner 66
Replacing the toner cartridge 67
Monitoring the supplies life 68
Setting the toner low alert 69
Cleaning the machine 70
Tips for moving & storing your machine 75
4. Troubleshooting
Tips for avoiding paper jams 77
Clearing original document jams 78
Clearing paper jams 82
Understanding the status LED 87
Understanding display messages 89
1. Introduction
This chapter provides information you need to know before using the machine.
•Key benefits 5
•Features 6
• Useful to know 8
• About this user’s guide 9
• Safety information 10
• Machine overview 15
• Control panel overview 18
• Turning on the machine 20
• Installing the driver locally 21
• Reinstalling the driver 23
Key benefits
Environmentally friendly
• To save toner and paper, this machine supports Eco feature.
• To save paper, you can print multiple pages on one single sheet of paper
(see "Using advanced print features" on page 153).
• To save paper, you can print on both sides of the paper (double-sided
printing) (see "Using advanced print features" on page 153).
• To save electricity, this machine automatically conserves electricity by
substantially reducing power consumption when not in use.
Fast high resolution printing
• You can print with a resolution of up to 1,200 x 1,200 dpi effective output.
• Fast, on-demand printing.
- For single-side printing, 28 ppm (A4) or 29 ppm (Letter).
- For duplex printing, 14 ppm (A4) or 15 ppm (Letter).
Convenience
•
Dell Printer Manager and Dell Printer Status Monitor are a program that monitors
and informs you of the machine’s status and allows you to customize the machine’s
settings.
•
You can access Dell Support at
www.dell.com
or
support.dell.com
. Select your
region on the WELCOME TO DELL SUPPORT page, and fill in the requested details to
access help tools and information.
Wide range of functionality and application support
•
Supports various paper sizes (see
"Print media specifications" on page 96
).
• Print watermark: You can customize your documents with words, such as
“Confidential” (see "Using advanced print features" on page 153).
• Print posters: The text and pictures of each page of your document are magnified
and printed across the multiple sheets of paper and can then be taped together to
form a poster (see "Using advanced print features" on page 153).
• You can print in various operating systems (see "System requirements" on page 99).
•
Your machine is equipped with a USB interface and/or a network interface.
Features
Features by model include:
Operating System
(●: supported)
Software (●: supported)
Operating System B1265dnf
Windows ●
Macintosh ●
Linux ●
Unix ●
Software B1265dnf
PCL / SPL printer driver ●
PS printer driver ●
XPS printer driver ●
Dell Printer Manager Scan to PC settings ●
Fax to PC settings ●
Device settings ●
Dell Supplies Ordering Utility ●
Firmware Download Utility ●
Dell Printer Status ●
Embedded Web Service ●
Fax Dell Network PC Fax ●
Scan Twain scan driver ●
WIA scan driver ●
Dell Scan Assistant ●
SmarThru Office ●
Software B1265dnf
Features
Variety feature
(●: supported)
Features B1265dnf
Hi-Speed USB 2.0 ●
Network Interface Ethernet 10/100 Base TX wired
LAN
●
Eco printing ●
Duplex (2-sided) printing (Manual) ●
Automatic Document Feeder (ADF) ●
Fax Multi-send ●
Delay send ●
Priority send ●
Secure receive ●
Duplex print ●
Send/ Receive forward - fax ●
Scan Scan to PC ●
Copy ID card copying ●
Collation ●
Poster ●
Clone ●
Copy (Continue) 2-up/ 4-up ●
Adjust background ●
Duplex copy ●
Features B1265dnf
Useful to know
The machine does not print.
• Open the print queue list and remove the document from the
list (see "Canceling a print job" on page 47).
• Remove the driver and install it again (see "Installing the driver
locally" on page 21).
• Select your machine as your default machine in your Windows.
Where can I purchase accessories or supplies?
• Inquire at a Dell distributor or your retailer.
• Visit www.support.dell.com. Select your country/region to
view product service information.
The status LED flashes or remains constantly on.
• Turn the product off and on again.
• Check the meanings of LED indications in this manual and
troubleshoot accordingly (see "Understanding the status LED"
on page 87).
A paper jam has occurred.
• Open and close the front door.
• Check the instructions on removing jammed paper in this
manual and troubleshoot accordingly (see "Clearing paper
jams" on page 82).
Printouts are blurry.
• The toner level might be low or uneven. Shake the toner
cartridge.
• Try a different print resolution setting.
• Replace the toner cartridge.
Where can I download the machine’s driver?
•Visit www.support.dell.com to download the latest
machine’s driver, and install it on your system.
9
1. Introduction
About this user’s guide
This user's guide provides information for your basic understanding of the
machine as well as detailed steps to explain machine usage.
• Read the safety information before using the machine.
• If you have a problem using the machine, refer to the troubleshooting
chapter.
• Terms used in this user’s guide are explained in the glossary chapter.
• All illustrations in this user’s guide may differ from your machine depending
on its options or model you purchased.
• The screenshots in this administrator’s guide may differ from your machine
depending on the machine’s firmware/driver version.
• The procedures in this user’s guide are mainly based on Windows 7.
1
Conventions
Some terms in this guide are used interchangeably, as below:
• Document is synonymous with original.
• Paper is synonymous with media, or print media.
• Machine refers to printer or MFP.
2
General icons
Icon Text Description
Caution Gives users information to protect the machine from
possible mechanical damage or malfunction.
Note Provides additional information or detailed
specification of the machine function and feature.
10
1. Introduction
Safety information
These warnings and precautions are included to prevent injury to you and
others, and to prevent any potential damage to your machine. Be sure to read
and understand all of these instructions before using the machine. After reading
this section, keep it in a safe place for future reference.
3
Important safety symbols
Explanation of all icons and signs used in this chapter
4
Operating environment
Warning
Warning Hazards or unsafe practices that may result in severe
personal injury or death.
Caution Hazards or unsafe practices that may result in minor
personal injury or property damage.
Do not attempt.
Do not use if the power cord is damaged or if the electrical outlet is
not grounded.
This could result in electric shock or fire.
Do not place anything on top of the machine (water, small metal or
heavy objects, candles, lit cigarettes, etc.).
This could result in electric shock or fire.
• If the machine gets overheated, it releases smoke, makes
strange noises, or generates an odd odor, immediately turn off
the power switch and unplug the machine.
• The user should be able to access the power outlet in case of
emergencies that might require the user to pull the plug out.
This could result in electric shock or fire.
Do not bend, or place heavy objects on the power cord.
Stepping on or allowing the power cord to be crushed by a heavy
object could result in electric shock or fire.
Do not remove the plug by pulling on the cord; do not handle the
plug with wet hands.
This could result in electric shock or fire.
Safety information
11
1. Introduction
Caution
5
Operating method
Caution
During an electrical storm or for a period of non-operation,
remove the power plug from the electrical outlet.
This could result in electric shock or fire.
Be careful, the paper output area is hot.
Burns could occur.
If the machine has been dropped, or if the cabinet appears
damaged, unplug the machine from all interface connections and
request assistance from qualified service personnel.
Otherwise, this could result in electric shock or fire.
If the machine does not operate properly after these instructions
have been followed, unplug the machine from all interface
connections and request assistance from qualified service
personnel.
Otherwise, this could result in electric shock or fire.
If the plug does not easily enter the electrical outlet, do not
attempt to force it in.
Call an electrician to change the electrical outlet, or this could
result in electric shock.
Do not allow pets to chew on the AC power, telephone or PC
interface cords.
This could result in electric shock or fire and/or injury to your pet.
Do not forcefully pull the paper out during printing.
It can cause damage to the machine.
Be careful not to put your hand between the machine and paper
tray.
You may get injured.
This machine's power reception device is the power cord.
To switch off the power supply, remove the power cord from the
electrical outlet.
Be care when replacing paper or removing jammed paper.
New paper has sharp edges and can cause painful cuts.
When printing large quantities, the bottom part of the paper
output area may get hot. Do not allow children to touch.
Burns can occur.
When removing jammed paper, do not use tweezers or sharp metal
objects.
It can damage the machine.
Safety information
12
1. Introduction
6
Installation / Moving
Warning
Caution
Do not allow too many papers to stack up in the paper output tray.
It can damage the machine.
Do not block or push objects into the ventilation opening.
This could result in elevated component temperatures which can
cause damage or fire.
Use of controls or adjustments or performance of procedures other
than those specified herein may result in hazardous radiation
exposure.
Do not place the machine in an area with dust, humidity, or water
leaks.
This could result in electric shock or fire.
Before moving the machine, turn the power off and disconnect all
cords. The information below are only suggestions based on the
units weight.
If you have a medical condition that prevents you from lifting, do
not lift the machine. Ask for help, and always use the appropriate
amount of people to left the device safety.
Then lift the machine:
• If the machine weighs under 20 kg (44.09 lbs), lift with 1 person.
• If the machine weighs 20 kg (44.09 lbs) - 40kg (88.18 lbs), lift
with 2 people.
• If the machine weighs more than 40 kg (88.18 lbs), lift with 4 or
more people.
The machine could fall, causing injury or machine damage.
Do not place the machine on an unstable surface.
The machine could fall, causing injury or machine damage.
Use only No.26 AWGa or larger, telephone line cord, if necessary.
Otherwise, it can cause damage to the machine.
Make sure you plug the power cord into a grounded electrical
outlet.
Otherwise, this could result in electric shock or fire.
Safety information
13
1. Introduction
7
Maintenance / Checking
Caution
Use the power cord supplied with your machine for safe
operation. If you are using a cord which is longer than 2 meters (6
feet) with a 110V machine, then the gauge should be 16 AWG or
larger.
Otherwise, it can cause damage to the machine, and could result
in electric shock or fire.
The machine should be connected to
the power level which is specified on the label.
If you are unsure and want to check the power level you are using,
contact the electrical utility company.
Do not put a cover over the machine or place it in an airtight
location, such as a closet.
If the machine is not well-ventilated, this could result in fire.
Do not overload wall outlets and extension cords.
This can diminish performance, and could result in electric shock
or fire.
a. AWG: American Wire Gauge
Unplug this product from the wall outlet before cleaning the
inside of the machine. Do not clean the machine with benzene,
paint thinner or alcohol; do not spray water directly into the
machine.
This could result in electric shock or fire.
When you are working inside the machine replacing supplies or
cleaning the inside, do not operate the machine.
You could get injured.
Keep cleaning supplies away from children.
Children could get hurt.
Do not disassemble, repair or rebuild the machine by yourself.
It can damage the machine. Call a certified technician when the
machine needs repairing.
Keep the power cable and the contact surface of the plug clean
from dust or water.
Otherwise, this could result in electric shock or fire.
Safety information
14
1. Introduction
8
Supply usage
Caution
To clean and operate the machine, strictly follow the user's guide
provided with the machine.
Otherwise, you could damage the machine.
• Do not remove any covers or guards that are fastened with
screws.
• Fuser units should only be repaired by a certified service
technician. Repair by non-certified technicians could result in
fire or electric shock.
• The machine should only be repaired by a Dell service
technician.
Do not disassemble the toner cartridge.
Toner dust can be dangerous if inhaled or ingested.
Do not burn any of the supplies such as toner cartridge or fuser
unit.
This could cause an explosion or uncontrollable fire.
When storing supplies such as toner cartridges, keep them away
from children.
Toner dust can be dangerous if inhaled or ingested.
When changing the toner cartridge or removing jammed paper,
be careful not to let toner dust touch your body or clothes.
Toner dust can be dangerous if inhaled or ingested.
When toner gets on your clothing, do not use hot water to wash
it.
Hot water sets toner into fabric. Use cold water.
Using recycled supplies, such as toner, can cause damage to the
machine.
In case of damage due to the use of recycled supplies, a service
fee will be charged.
15
1. Introduction
Machine overview
9
Accessories
Power cord Quick installation guide
Software CDa
a. The software CD contains the print drivers and software applications.
Misc. accessoriesb
b. Miscellaneous accessories included with your machine may vary by country of purchase and specific model.
Machine overview
16
1. Introduction
10
Front view 1 Document feeder cover 9 Output tray
2 Document feeder guide cover 10 Output support
3Document feeder output tray 11 Paper width guide on a manual
feeder
4 Control Panel 12 Scanner lid
5 Paper level indicator 13 Scanner glass
6 Tray 14 Document feeder input tray
7Manual feeder tray 15 Paper width guide on a
document feeder
8Front cover 16 Document feeder output
support
Machine overview
17
1. Introduction
11
Rear view
1 Network port 4 USB port
2 Extension telephone socket (EXT) 5 Power receptacle
3 Telephone line socket (Line) 6 Rear cover
18
1. Introduction
Control panel overview
12
Control panel
1Eco Turn into eco mode to reduce toner
consumption and paper usage (see"Eco
printing" on page 49).
2Darkness Adjust the brightness level to make a copy
for easier reading, when the original
contains faint markings and dark images.
3ID Copy Allows you to copy both sides of an ID card
like a driver’s license on a single side of
paper (see "ID card copying" on page 54).
4Power Turns the power on or off, or wakes up the
machine from the power save mode. If you
need to turn the machine off, press this
button for more than three seconds.
5Fax Switches to Fax mode.
6Copy Switches to Copy mode.
7Scan Switches to Scan mode.
8Menu Opens Menu mode and scrolls through the
available menus.
9Left/Right Arrows Scrolls through the options available in the
selected menu and increases or decreases
values.
10 OK Confirms the selection on the screen.
11 Back Sends you back to the upper menu level.
12 Start Starts a job.
Control panel overview
19
1. Introduction
13
Adjusting the control panel
13 Stop/Clear Stops an operations at any time.
14 Status LED Indicates the status of your machine (see
"Understanding the status LED" on page
87).
15 Numeric keypad Dials a number or enters alphanumeric
characters.
16 On Hook
Dial
When you press this button, you can hear a
dial tone. Then enter a fax number. It is
similar to making a call using speaker
phone.
17 Redial/
Pause
Redials the last number in ready mode, or
inserts a pause(-) into a fax number in edit
mode.
18 Address
Book
Allows you to store frequently used fax
numbers or search for stored fax numbers.
19 Display screen Shows the current status and displays
prompts during an operation.
20
1. Introduction
Turning on the machine
Connect the machine to the electricity supply first.
21
1. Introduction
Installing the driver locally
A locally connected machine is a machine directly attached to your computer
using the cable. If your machine is attached to a network, skip the following
steps below and go on to installing a network connected machine’s driver (see
"Installing driver over the network" on page 120).
• If you are a Macintosh, Linux, or Unix OS user, refer to the "Software
Installation" on page 110.
• The installation window in this User’s Guide may differ depending on the
machine and interface in use.
• Selecting Custom Installation allows you to choose which programs to
install.
• Only use a USB cable no longer than 3 meters (118 inches).
14
Windows
1Make sure that the machine is connected to your computer and
powered on.
If the “Found New Hardware Wizard” appears during the installation
procedure, click Cancel to close the window.
2 Insert the supplied software CD into your CD-ROM drive.
The software CD should automatically run and an installation window
will appear.
If the installation window does not appear, click Start > All programs >
Accessories > Run.
X:\Setup.exe replacing “X” with the letter, which represents your CD-
ROM drive and click OK.
3 Select Next.
Installing the driver locally
22
1. Introduction
4 Select Connect to the computer using USB cable. Click Next.
5 Follow the instructions in the installation window.
23
1. Introduction
Reinstalling the driver
If the printer driver does not work properly, follow the steps below to reinstall the driver.
15
Windows
1Make sure that the machine is connected to your computer and powered on.
2 From the Start menu, select Programs or All Programs > Dell > Dell Printers > your printer driver name > Maintenance.
3 Select Repair and click Next.
4 Insert the software CD into your CD-ROM drive and install the driver again (see "Installing the driver locally" on page 21).
26
2. Menu overview and basic setup
Menu overview
The control panel provides access to various menus to set up the machine or use
the machine’s functions.
• An asterisk (*) appears next to the currently selected menu.
• Some menus may not appear on the display depending on options. If so,
it is not applicable to your machine.
• Some menu names may differ from your machine depending on its
options.
1
Accessing the menu
1Select the Fax, Copy, or Scan button on the control panel depending on
the feature to be used.
2 Select (Menu) until the menu you want appears on the bottom line
of the display and press OK.
3 Press the left/right arrows until the needed menu item appears and press
OK.
4 If the setting item has sub menus, repeat step 3.
5 Press the left/right arrows to access the required value.
6 Press OK to save the selection.
7 Press (Stop/Clear) to return to the ready mode.
Items Options
Fax Feature Darkness Light+5- Light+1
Normal
Dark+1- Dark+5
Contrast Light+5- Light+1
Normal
Dark+1- Dark+5
Resolution Standard
Fine
Super Fine
Photo Fax
Color Fax
Scan Size
Multi Send
Delay Send
Fax Feature Priority Send
Forward Fax
PC
Secure Receive On
Off
Print
Add Page
Cancel Job
Menu overview
27
2. Menu overview and basic setup
Fax Setup Sending Redial Times
Redial Term
Prefix Dial
ECM Mode
Send Report
Image TCR
Dial Mode a
Fax Setup Receiving Receive Mode
Ring To Answer
Stamp RCV Name
RCV Start Code
Auto Reduction
Discard Size
Junk Fax Setup
DRPD Mode
Duplex Print
Change Default Resolution
Darkness
Contrast
Scan Size
Auto Report On
Off
Items Options
Copy Feature Scan Size
Reduce/Enlarge
Darkness Light+5- Light+1
Normal
Dark+1- Dark+5
Items Options
Menu overview
28
2. Menu overview and basic setup
Copy Feature Contrast Light+5- Light+1
Normal
Dark+1- Dark+5
Original Type Text
Text/Photo
Photo
Layout Normal
2-Up
4-Up
ID copy
Poster Copy
Clone Copy
Adjust Bkgd. Off
Auto
Enhance Lev.1
Enhance Lev.2
Erase Lev.1- Erase Lev.4
Duplex Off
1 -> 2 Side Long
1 -> 2 SideShort
Items Options
Copy Setup Change Default Scan Size
Copies
Copy Collation
Reduce/Enlarge
Duplex
Darkness
Contrast
Original Type
Adjust Bkgd.
Print Setup Orientation Portrait
Landscape
Duplex Off
1 -> 2 Side Long
1 -> 2 SideShort
Copies [1-999]:1
Resolution 600dpi-Normal
1200dpi-Best
Darkness Normal
Light
Dark
Items Options
Menu overview
29
2. Menu overview and basic setup
Print Setup Clear Text Off
Minimum
Medium
Maximum
Auto CR LF
LF+CR
Emulation Emulation Type
Setup
Items Options
System Setup Machine Setup Machine ID
Fax Number
Date & Time
Clock Mode
Language
Power Save
Wakeup Event
System Timeout
Job Timeout
Altitude Adj.
Auto Continueb
Paper Mismatch
Paper Substitb
PrintBlankPage
Toner Save
Eco Settings
Paper Setup Paper Size
Paper Type
Paper Source
Margin
Items Options
Menu overview
30
2. Menu overview and basic setup
System Setup Sound/Volume Key Sound
Alarm Sound
Speaker
Ringer
Report All Report
Configuration
Supplies Info.
Address Book
Fax Send
Fax Sent
Fax Received
Schedule Jobs
Junk Fax
Network Conf.
Usage Counter
Fax Options
Maintenance CLR Empty Msgc
Supplies Life
Serial NO.
TonerLow Alert
Items Options
System Setup Clear Setting All Settings
Print Setup
Fax Setup
Copy Setup
System Setup
Network Setup
Address Book
Fax Sent
Fax Received
Network TCP/IP (IPv4) DHCP
BOOTP
Static
TCP/IP (IPv6) IPv6 Activate
DHCPv6 Config
Ethernet Speed Automatic
10Mbps Half
10Mbps Full
100Mbps Half
100Mbps Full
Clear Setting
Network Conf.
a. This setting may not be available depending on your country.
b. This option only appears if “paper mismatch” is enabled.
c. This option only appears when small amount of toner is left in the cartridge.
Items Options
31
2. Menu overview and basic setup
Changing the display language
To change the language that is displayed on the control panel, follow these steps:
1Select (Menu) > System Setup > Machine Setup > Language on the control panel.
It may be necessary to press OK to navigate to lower-level menus.
2 Select the language you want to display on the control panel.
3 Press OK to save the selection.
32
2. Menu overview and basic setup
Media and tray
This chapter provides information on how to load print media into your
machine.
• Using print media that does not meet these specifications may cause
problems or require repairs. Such repairs are not covered by Dell’s
warranty or service agreements.
• Make sure not to use the inkjet photo paper with this machine. It could
cause damage to the machine.
• Using inflammable print media can cause a fire.
• Use designated print media (see "Print media specifications" on page
96).
The use of inflammable media or foreign materials left in the printer may
lead to overheating of the unit and, in rare cases may cause a fire.
2
Tray overview
To change the size, you need to adjust the paper guides.
If you do not adjust the guide, it may cause paper registration, image skew,
or jamming of the paper.
1Tray extension guide
2Paper length guide
3Paper width guide
3
2
1
Media and tray
33
2. Menu overview and basic setup
The paper quantity indicator shows the amount of paper in the tray.
1 Full
2 Empty
Paper type available for duplex printing
Depending on the power voltage your machine uses, available paper types for
duplex printing differs. Refer to the below table.
Power voltage Available paper
110V Letter, Legal, US Folio, Oficio
220V A4
1 2
Media and tray
34
2. Menu overview and basic setup
3
Loading paper in the tray
When printing using the tray, do not load paper on the manual feeder, it may cause a paper jam.
Media and tray
35
2. Menu overview and basic setup
4
Loading in manual feeder
The manual feeder can hold special sizes and types of print material, such as postcards, note cards, and envelopes (see "Print media specifications" on page 96).
Tips on using the manual feeder
• Load only one type, size and weight of print media at time in the manual feeder.
• To prevent paper jams, do not add paper while printing when there is still paper in the manual feeder.
• Print media should be loaded face up with the top edge going into the manual feeder first and be placed in the center of the tray.
• To ensure printing quality and to prevent paper jams, only load the available paper (see "Print media specifications" on page 96).
• Flatten any curl on postcards, envelopes, and labels before loading them into the manual feeder.
• When printing on special media, you must follow the loading guidelines (see "Printing on special media" on page 37).
• When papers overlap when printing using the manual feeder, open tray and remove the papers then try printing again.
• When paper does not feed well while printing, push the paper in manually until it starts feeding automatically.
• When the machine is in a power save mode, the machine does not feed paper from the manual feeder. Wake up the machine by pressing the power button before
using the manual feeder.
Media and tray
36
2. Menu overview and basic setup
Media and tray
37
2. Menu overview and basic setup
5
Printing on special media
The table below shows the special media usable in each tray.
The media is also shown in the Printing Preferences. To get the higest printing
quality, select the proper media type from the Printing preferences window >
Paper tab > Paper Type (see "Opening printing preferences" on page 48).
For example, if you want to print on labels, select Labels for Paper Type.
• When using special media, we recommend you feed one sheet at a time
(see "Print media specifications" on page 96).
•Printing the special media (Face up)
If special media are printed out with curl, wrinkles, crease, or black bold
lines, open the rear cover and try printing again. Keep the rear cover
opened during printing.
To see for paper weights for each sheet, refer to "Print media specifications" on
page 96.
(●: supported, Blank: Not available)
Types Tray Manual feeder
Plain ●●
Thick ●●
Thicker ●
Thin ●●
Bond ●●
Color ●
CardStock ●●
Labels ●
Transparency ●
Envelope ●
Thick
Envelope
●
Preprinted ●
Cotton ●
Recycled ●●
Archive ●●
Media and tray
38
2. Menu overview and basic setup
Envelope
Printing successfully on envelopes depends upon the quality of the envelopes.
To print an envelope, place it as shown in the following figure.
If envelopes are printed out with wrinkles, creases, or black bold lines, open the
rear cover and try printing again. Keep the rear cover opened during printing.
• When selecting envelopes, consider the following factors:
-Weight: should not exceed 90 g/m2 otherwise; jams may occur.
-Construction: should lie flat with less than 6 mm curl and should not
contain air.
-Condition: should not be wrinkled, nicked, nor damaged.
-Temperature: should resist the heat and pressure of the machine
during operation.
• Use only well-constructed envelopes with sharp and well-creased folds.
• Do not use stamped envelopes.
• Do not use envelopes with clasps, snaps, windows, coated lining, self-
adhesive seals, or other synthetic materials.
• Do not use damaged or poorly made envelopes.
• Be sure the seam at both ends of the envelope extends all the way to the
corner of the envelope.
1 Acceptable
2 Unacceptable
• Envelopes with a peel-off adhesive strip or with more than one flap that
folds over to seal must use adhesives compatible with the machine’s fusing
temperature for 0.1 second about 170°C (338 °F). The extra flaps and strips
might cause wrinkling, creasing, or jams, and may even damage the fuser.
• For the best print quality, position margins no closer than 15 mm from the
edges of the envelope.
• Avoid printing over the area where the envelope’s seams meet.
Media and tray
39
2. Menu overview and basic setup
Transparency
To avoid damaging the machine, use only transparencies designed for use in
laser printers.
• Must withstand the machine’s fusing temperature.
• Place them on a flat surface after removing them from the machine.
• Do not leave unused transparencies in the paper tray for long. Dust and dirt
may accumulate on them, resulting in spotty printing.
• To avoid smudging caused by fingerprints, handle them carefully.
• To avoid fading, do not expose printed transparencies to prolonged
sunlight.
• Ensure that transparencies are not wrinkled, curled, or have any torn edges.
• Do not use transparencies that separate from the backing sheet.
• To prevent transparencies from sticking to each other, do not let the printed
sheets stack up as they are being printed out.
• Recommended media: Transparency for a color laser printer by Xerox, such
as 3R 91331(A4), 3R 2780 (Letter)
Media and tray
40
2. Menu overview and basic setup
Labels
To avoid damaging the machine, use only labels designed for use in laser
printers.
• When selecting labels, consider the following factors:
-Adhesives: Should be stable at your machine’s fusing temperature.
Check your machine’s specifications to view the fusing temperature
(about 170°C (338°F)).
-Arrangement: Only use labels with no exposed backing between them.
Labels can peel off sheets that have spaces between the labels, causing
serious jams.
-Curl: Must lie flat with no more than 13 mm of curl in any direction.
-Condition: Do not use labels with wrinkles, bubbles, or other
indications of separation.
• Make sure that there is no exposed adhesive material between labels.
Exposed areas can cause labels to peel off during printing, which can cause
paper jams. Exposed adhesive can also cause damage to machine
components.
• Do not run a sheet of labels through the machine more than once. The
adhesive backing is designed for only a single pass through the machine.
• Do not use labels that are separating from the backing sheet or are wrinkled,
bubbled, or otherwise damaged.
Media and tray
41
2. Menu overview and basic setup
Card stock/ Custom-sized paper
• In the software application, set the margins to at least 6.4 mm (0.25 inches)
away from the edges of the material.
Preprinted paper
When loading preprinted paper, the printed side should be facing up with an
uncurled edge at the front. If you experience problems with paper feeding, turn
the paper around. Note that print quality is not guaranteed.
• Must be printed with heat-resistant ink that will not melt, vaporize, or
release hazardous emissions when subjected to the machine’s fusing
temperature for 0.1 second (about 170°C (338°F)).
• Preprinted paper ink must be non-flammable and should not adversely
affect machine rollers.
• Before you load preprinted paper, verify that the ink on the paper is dry.
During the fusing process, wet ink can come off preprinted paper, reducing
print quality.
Media and tray
42
2. Menu overview and basic setup
6
Setting the paper size and type
After loading paper in the paper tray, set the paper size and type using the
control panel buttons.
It may be necessary to press OK to navigate to lower-level menus for some
models.
1Select (Menu) > System Setup > Paper Setup > Paper Size or
Paper Type on the control panel.
2 Select the tray and the option you want.
3 Press OK to save the selection.
• The settings set from the machine driver override the settings on the
control panel.
a To print from an application, open an application and start the print
menu.
b Open Printing Preferences (see "Opening printing preferences" on
page 48).
c Press the Paper tab and select an appropriate paper.
• If you want to use special-sized paper such as billing paper, select the
Paper tab > Size > Edit... and set Custom Paper Size Settings in the
Printing Preferences (see "Opening printing preferences" on page 48).
7
Preparing originals
• Do not load paper smaller than 142 x 148 mm (5.6 x 5.8 inches) or larger than
216 x 356 mm (8.5 x 14 inches).
• Do not attempt to load the following s of paper, in order to prevent paper
jam, low print quality and machine damage.
- Carbon-paper or carbon-backed paper
- Coated paper
- Onion skin or thin paper
- Wrinkled or creased paper
- Curled or rolled paper
- Torn paper
• Remove all staples and paper clips before loading.
• Make sure any glue, ink, or correction fluid on the paper is completely dry
before loading.
• Do not load originals that include different sizes or weights of paper.
• Do not load booklets, pamphlets, transparencies, or documents with other
unusual characteristics.
Media and tray
43
2. Menu overview and basic setup
8
Loading originals
You can use the scanner glass or the document feeder to load an original for
copying, scanning, and sending a fax.
On the scanner glass
Using the scanner glass, you can copy or scan originals. You can get the best
scan quality, especially for colored or gray-scaled images. Make sure that no
originals are in the document feeder. If an original is detected in the document
feeder, the machine gives it priority over the original on the scanner glass.
1Lift and open the scanner lid.
2 Place the original face down on the scanner glass. Align it with the
registration guide at the top left corner of the glass.
3 Close the scanner lid.
• Leaving the scanner lid open while copying may affect copy quality and
toner consumption.
• Dust on the scanner glass may cause black spots on the printout. Always
keep it clean (see "Cleaning the machine" on page 70).
• If you are copying a page from a book or magazine, lift the scanner lid
until its hinges are caught by the stopper and then close the lid. If the
book or magazine is thicker than 30 mm, start copying with the scanner
lid open.
Media and tray
44
2. Menu overview and basic setup
• Be careful not to break the scanner glass. You may get hurt.
• Do not put hands while closing the scanner lid. The scanner lid may fall
on your hands and get hurt.
• Do not look the light from inside of the scanner while copying or
scanning. It is harmful to eyes.
In the document feeder
Using the document feeder, you can load up to 40 sheets of paper (75 g/m2, 20
lbs bond) for one job.
1Flex or fan the edge of the paper stack to separate the pages before
loading originals.
2 Load the original face up into the document feeder input tray. Make sure
that the bottom of the original stack matches the paper size marked on
the document input tray.
Media and tray
45
2. Menu overview and basic setup
3 Adjust the document feeder width guides to the paper size.
• Dust on the document feeder glass may cause black lines on the
printout. Always keep the glass clean (see "Cleaning the machine" on
page 70).
• To print on both sides of the paper using the ADF, from the control panel
press (Copy) > (Menu) > Copy Feature > Duplex > 1 -> 2 Side
Long or 1 -> 2 SideShort and print on one side of the paper, then reload
the sheet to print on the other side.
46
2. Menu overview and basic setup
Basic printing
For special printing features, refer to the Advanced Guide (see "Using
advanced print features" on page 153).
9
Printing
If you are a Macintosh or Linux user, refer to the "Macintosh printing" on
page 159 or "Linux printing" on page 161.
The following Printing Preferences window is for Notepad in Windows 7.
1Open the document you want to print.
2 Select Print from the File menu.
3 Select your machine from the Select Printer list.
4 The basic print settings including the number of copies and print range
are selected within the Print window.
To take advantage of the advanced printing features, click Properties or
Preferences from the Print window (see "Opening printing preferences" on
page 48).
5 To start the print job, click OK or Print in the Print window.
Basic printing
47
2. Menu overview and basic setup
10
Canceling a print job
If the print job is waiting in the print queue or print spooler, cancel the job as
follows:
• You can access this window by simply double-clicking the machine icon
( ) in the Windows task bar.
• You can also cancel the current job by pressing (Stop/Clear) on the
control panel.
Basic printing
48
2. Menu overview and basic setup
11
Opening printing preferences
• The Printing Preferences window that appears in this user’s guide may
differ depending on the machine in use.
• When you select an option in Printing Preferences, you may see a
warning mark or . An mark means you can select that certain
option but it is not recommended, and an mark means you cannot
select that option due to the machine’s setting or environment.
1Open the document you want to print.
2 Select Print from the file menu. The Print window appears.
3 Select your machine from the Select Printer.
4 Click Properties or Preferences.
You can check the machine’s current status using the Printer Status button
(see "Using Dell Printer Status" on page 189).
Basic printing
49
2. Menu overview and basic setup
Using a favorite setting
The Favorites option, which is visible on each preferences tab except for the
Dell tab, allows you to save the current preferences for future use.
To save a Favorites item, follow these steps:
1Change the settings as needed on each tab.
2 Enter a name for the item in the Favorites input box.
3 Click (Add). When you save Favorites, all current driver settings are
saved.
Select more options and click (Update), settings will be added to the
Favorites you made. To use a saved setting, select it from the Favorites
drop-down list. The machine is now set to print according to the settings
you have selected.
To delete saved settings, select it from the Favorites drop-down list and
click (Delete).
You can also restore the printer driver’s default settings by selecting
Default Favorite from the Favorites drop-down list.
12
Using help
Click the option you want to know on the Printing Preferences window and
press F1 on your keyboard.
13
Eco printing
The Eco function reduces toner consumption and paper usage. The Eco
function allows you to save print resources and lead you to eco-friendly printing.
If you press the (Eco) button from the control panel, eco mode is enabled.
The default setting of Eco mode is Double-sided printing (Long Edge),
Multiple Pages per Side (2), Skip blank pages, and Toner Save.
Basic printing
50
2. Menu overview and basic setup
Setting Eco mode on the control panel
• The settings set from the machine’s driver override the settings on the
control panel.
• Accessing menus may differ from model to model (see "Accessing the
menu" on page 26).
• It may be necessary to press OK to navigate to lower-level menus.
1Select (Menu) > System Setup > Machine Setup > Eco Settings on
the control panel.
2 Select the option you want and press OK.
•Default Mode: Select this to turn on or off the eco mode. (Duplex
(long edge)/Toner save/2-up/Skip blank pages)
-Off: Set the eco mode off.
-On: Set the eco mode on.
If you set the eco mode on with a password from the Embedded Web
Service (Settings tab > Machine Settings > System > Eco > Settings), the
On force message appears. You have to enter the password to change the
eco mode status.
•Change Template: Follow the settings from Embedded Web
Service. Before you select this item, you must set the eco function in
Embedded Web Service> Settings tab > Machine Settings >
System > Eco > Settings.
3 Press OK to save the selection.
Setting eco mode on the driver
Open the Eco tab to set Eco mode. When you see the eco image ( ), that
means the eco mode is currently enabled.
Eco options
•Printer Default: Follows the settings from the machine's control panel.
•None: Disables Eco mode.
•Eco Printing: Enables eco mode. Activate the various Eco items you want to
use.
•Password: If the administrator has enabled Eco mode, you have to
enter the password to change the status.
Basic printing
51
2. Menu overview and basic setup
Result simulator
Result Simulator shows the results of reduced emission of carbon dioxide, used
electricity, and the amount of saved paper in accordance with the settings you
selected.
• The results are calculated on the basis that the total number of printed
paper is one hundred without a blank page when the Eco mode is disabled.
• Refers to the calculation coefficient about CO2, energy, and paper from IEA,
the index of Ministry of Internal Affairs and Communication of Japan and
www.remanufacturing.org.uk. Each model has a different index.
• The power consumption in printing mode refers to the average printing
power consupmtion of this machine.
• The actual saved or reduced amount may differ depending on the operating
system used, computing performance, application software, connection
method, media, media size, job complexity, etc.
52
2. Menu overview and basic setup
Basic copying
For special printing features, refer to the Advanced Guide (see "Copy menu"
on page 133).
14
Basic copy
1Select (copy) on the control panel.
2 Place a single document face down on the document glass, or load the
documents face up into the document feeder (see "Loading originals" on
page 43).
3 If you want to customize the copy settings including Reduce/Enlarge,
Darkness, Contrast, Original, and more by using the control panel
buttons (see "Changing the settings for each copy" on page 52).
4 Enter the number of copies using the arrow or number keypad, if
necessary.
5 Press (Start).
If you need to cancel the copying job during the operation, press (Stop/
Clear) and the copying will stop.
15
Changing the settings for each copy
Your machine provides default settings for copying so that you can quickly and
easily make a copy. However, if you want to change the options for each copy,
use the copy function buttons on the control panel.
• If you press (Stop/Clear) while setting the copy options, all of the
options you have set for the current copy job will be canceled and
returned to their default status. Or, they will automatically return to their
default status after the machine completes the copy in progress.
• Accessing menus may differ from model to model (see "Accessing the
menu" on page 26).
• It may be necessary to press OK to navigate to lower-level menus.
Darkness
If you have an original containing faint marking and dark images, you can adjust
the brightness to make a copy that is easier to read.
Basic copying
53
2. Menu overview and basic setup
1Select (copy) > (Menu) > Copy Feature > (Darkness) on
the control panel.
Or select (Darkness) button on the control panel.
2 Select the option you want and press OK.
For example, the Light+5 being the lightest, and the Dark+5 being the
darkest.
3 Press (Stop/Clear) to return to ready mode.
Contrast
The Contrast menu lets you increase or decrease the difference between the
bright and dark areas of an image.
1Select (copy) > (Menu) > Copy Feature > Contrast on the
control panel.
2 Select the option you want and press OK.
Select Dark to heighten the contrast and select Light to reduce it.
3 Press (Stop/Clear) to return to ready mode.
Original
The original setting is used to improve the copy quality by selecting the
document for the current copy job.
1Select (copy) > (Menu) > Copy Feature > Original type on the
control panel.
2 Select the option you want and press OK.
•Text: Use for originals containing mostly text.
•Text/Photo: Use for originals with mixed text and photographs.
If texts in the printout is blurry, select Text to get the clear texts.
•Photo: Use when the originals are photographs.
3 Press (Stop/Clear) to return to ready mode.
Reduced or enlarged copy
You can reduce or enlarge the size of a copied image from 25% to 400% when
you copy original documents from the scanner glass.
Basic copying
54
2. Menu overview and basic setup
• This feature may not be available depending on model or optional
goods (see "Variety feature" on page 7).
• If the machine set to Eco mode, reduce and enlarge features are not
available.
To select from the predefined copy sizes
1Select (copy) > (Menu) > Copy Feature > Reduce/Enlarge on
the control panel.
2 Select the option you want and press OK.
3 Press (Stop/Clear) to return to ready mode.
To scale the copy by directly entering the scale rate
1Select (copy) > (Menu) > Copy Feature > Reduce/Enlarge >
Custom on the control panel.
2 Enter the copy size you want using the numeric keypad.
3 Press OK to save the selection.
4 Press (Stop/Clear) to return to ready mode.
When you make a reduced copy, black lines may appear at the bottom of
your copy.
16
ID card copying
Your machine can print 2-sided originals on one sheet.
The machine prints one side of the original on the upper half of the paper and
the other side on the lower half without reducing the size of the original. This
feature is helpful for copying a small-sized item such as business card.
• The original must be placed on the scanner glass to use this feature.
• If the machine set to Eco mode, this feature is not available.
• For better image quality, Select (copy) > (Menu) > Copy
Feature > Original Type > Photo on the control panel.
Basic copying
55
2. Menu overview and basic setup
1Press (ID Copy) on the control panel.
2 Place the front side of an original facing down on the scanner glass
where arrows indicate as shown. Then, close the scanner lid.
3 Place Front Side and Press [Start] appears on the display.
4 Press Start.
Your machine begins scanning the front side and shows Place Back Side
and Press [Start].
5 Turn the original over and place it on the scanner glass where arrows
indicate as shown. Then, close the scanner lid.
6 Press Start.
• If you do not press the (Start) button, only the front side will be
copied.
• If the original is larger than the printable area, some portions may not be
printed.
56
2. Menu overview and basic setup
Basic scanning
For special scanning features, refer to the Advanced Guide (see "Scan
features" on page 165).
17
Basic Scanning
This is the normal and usual procedure for scanning originals.
This is a basic scanning method for USB-connected machine.
• It may be necessary to press OK to navigate to lower-level menus for
some models.
• if you want to scan using the network, refer to the Advanced Guide (see
"Scanning from network connected machine" on page 169).
1Place a single document face down on the document glass, or load the
documents face up into the document feeder (see "Loading originals" on
page 43).
2 Select (scan) > Scan to PC > Local PC on the control panel.
If you see Not Available message, check the port connection, or select
Enable Scan from Device Panel in Dell Printer Manager > Switch
to advanced mode > Scan to PC Settings.
3 Select the application program you want and press OK.
Default setting is My Documents.
You can add or delete the folder where the scanned file is saved in Dell
Printer Manager > Switch to advanced mode. > Scan to PC
Settings.
4 Select the option you want and press OK.
5 Scanning begins.
Scanned image is saved in computer’s C:\Users\users name\My
•Documents. The saved folder may differ, depending on your operating
system or the application you are using.
57
2. Menu overview and basic setup
Basic faxing
For special faxing features, refer to the Advanced Guide (See "Fax features"
on page 172).
• You cannot use this machine as a fax via the internet phone. For more
information ask your internet service provider.
• We recommend using traditional analog phone services (PSTN: Public
Switched Telephone Network) when connecting telephone lines to use
a fax machine. If you use other Internet services (DSL, ISDN, VolP), you can
improve the connection quality by using the Micro-filter. The Micro-filter
eliminates unnecessary noise signals and improves connection quality or
Internet quality. Since the DSL Micro-filter is not provided with the
machine, contact your Internet service provider for use on DSL Micro-
filter.
1Line port
2Micro filter
3DSL modem / Telephone line
(see "Rear view" on page 17).
18
Preparing to fax
Before you send or receive a fax, you need to connect the supplied line cord to
your telephone wall jack (see "Rear view" on page 17). Refer to the Quick
Installation Guide how to make a connection. The method of making a
telephone connection is different from one country to another.
19
Sending a fax
• When you place the originals, you can use either the document feeder or
the scanner glass. If the originals are placed on both the document
feeder and the scanner glass, the machine will read the originals on the
document feeder first, which has higher priority in scanning.
1Place a single document face down on the document glass, or load the
documents face up into the document feeder (see "Loading originals" on
page 43).
2 Select (fax) on the control panel.
3 Adjust the resolution and the darkness to suit your fax needs (see
"Adjusting the document settings" on page 59).
4 Enter the destination fax number.
Basic faxing
58
2. Menu overview and basic setup
5 Press (Start) on the control panel. The machine starts to scan and
send the fax to the destinations.
• If you want to send a fax directly from your computer, use Dell Network
PC Fax (see "Sending a fax in the computer" on page 173).
• When you want to cancel a fax job, press (Stop/Clear) before the
machine starts transmission.
• If you used the scanner glass, the machine shows the message asking to
place another page.
Sending a fax manually
Perform the following to send a fax using (On Hook Dial) on the control
panel. If your machine is a handset model, you can send a fax using the handset
(see "Features" on page 6).
1Place a single document face down on the document glass, or load the
documents face up into the document feeder (see "Loading originals" on
page 43).
2 Select (fax) on the control panel.
3 Adjust the resolution and the darkness to suit your fax needs (see
"Adjusting the document settings" on page 59).
4 Press On Hook Dial on the control panel or lift the handset.
5 Enter a fax number using the number keypad on the control panel.
6 Press (Start) on the control panel when you hear a high-pitched fax
signal from the remote fax machine.
Sending a fax to multiple destinations
You can use the multiple send feature, which allows you to send a fax to multiple
locations. Originals are automatically stored in memory and sent to a remote
station. After transmission, the originals are automatically erased from memory
(see "Features" on page 6).
You cannot send faxes with this feature if you chosen super fine as an option
or if the fax is in color.
1Place a single document face down on the document glass, or load the
documents face up into the document feeder (see "Loading originals" on
page 43).
2 Select (fax) on the control panel.
3 Adjust the resolution and the darkness to suit your fax needs (see
"Adjusting the document settings" on page 59).
4 Select (Menu) > Fax Feature > Multi Send on the control panel.
Basic faxing
59
2. Menu overview and basic setup
5 Enter the number of the first receiving fax machine and press OK.
You can press speed dial numbers or select a group dial number using
the (Address book) button (see Advanced Guide).
6 Enter the second fax number and press OK.
The display asks you to enter another fax number to send the document.
7 To enter more fax numbers, press OK when Yes appears and repeat
steps 5 and 6. You can add up to 10 destinations.
Once you have entered a group dial number, you cannot enter another
group dial number.
8 When you have finished entering fax numbers, select No at the Another
No.? prompt and press OK.
The machine begins sending the fax to the numbers you entered in the
order in which you entered them.
20
Receiving a fax
Your machine is preset Fax mode at the factory. When you receive a fax, the
machine answers the call on a specified number of rings and automatically
receives the fax.
21
Adjusting the document settings
Before starting a fax, change the following settings according to your original’s
status to get the best quality.
It may be necessary to press OK to navigate to lower-level menus.
Resolution
The default document settings produce good results when using typical text-
based originals. However, if you send originals that are of poor quality, or
contain photographs, you can adjust the resolution to produce a higher quality
fax.
1Select (fax) > (Menu) > Fax Feature > Resolution on the control
panel.
2 Select the option you want and press OK.
•Standard: Originals with normal sized characters.
•Fine: Originals containing small characters or thin lines or originals
printed using a dot-matrix printer.
•Super Fine: Originals containing extremely fine detail. Super Fine
mode is enabled only if the machine with which you are
communicating also supports the Super Fine resolution.
Basic faxing
60
2. Menu overview and basic setup
• For memory transmission, Super Fine mode is not available. The
resolution setting is automatically changed to Fine.
• When your machine is set to Super Fine resolution and the fax machine
with which you are communicating does not support Super Fine
resolution, the machine transmits using the highest resolution mode
supported by the other fax machine.
•Photo Fax: Originals containing shades of gray or photographs.
•Color Fax: Original with colors.
• Memory transmission is not available in this mode.
• You can only send a color fax if the machine you are communicating with
supports color fax reception and you send the fax manually.
3 Press (Stop/Clear) to return to ready mode.
Darkness
You can select the degree of darkness of the original document.
The darkness setting is applied to the current fax job. To change the default
setting (see "Fax menu" on page 137).
1Select (fax) > (Menu) > Fax Feature > (Darkness)on the
control panel.
2 Select a darkness level you want.
3 Press (Stop/Clear) to return to ready mode.
3. Maintenance
This chapter provides information about purchasing supplies, accessories and maintenance parts available for your
machine.
• Ordering supplies and accessories 62
• Available supplies 63
• Redistributing toner 66
• Replacing the toner cartridge 67
• Monitoring the supplies life 68
• Setting the toner low alert 69
• Cleaning the machine 70
62
3. Maintenance
Ordering supplies and accessories
Available accessories may differ from country to country. Contact your sales representatives to obtain the list of available supplies, and maintenance parts.
To order Dell-authorized supplies and accessories visit www.dell.com/supplies, or contact your local Dell dealer or the retailer where you purchased your machine.
You can also visit www.dell.com or support.dell.com, select your country/region, and obtain information on calling for service.
63
3. Maintenance
Available supplies
When supplies reach the end of their life spans, you can order the following s of
supplies for your machine:
Depending on the options, percentage of image area and job mode used,
the toner cartridge’s lifespan may differ.
When purchasing new toner cartridges or other supplies, these must be
purchased in the same country as the machine you are using. Otherwise,
new toner cartridges or other supplies will be incompatible with your
machine due to different configurations of toner cartridges and other
supplies according to the specific country conditions.
Dell does not recommend using non-genuine Dell toner cartridge such as
refilled or remanufactured toner. Dell cannot guarantee non-genuine Dell
toner cartridge's quality. Service or repair required as a result of using non-
genuine Dell toner cartridges will not be covered under the machine’s
warranty.
Type Average yielda
a. Declared yield value in accordance with ISO/IEC 19752.
Part name
Standard yield toner
cartridge
Approx. 1,500 pages • G9W85 (All contries
except China)
High yield toner
cartridge
Approx. 2,500 pages • DRYXV (All contries
except China)
• 10G0D (For China only)
64
3. Maintenance
Storing the toner cartridge
Toner cartridges contain components that are sensitive to light, temperature
and humidity. Dell suggests users follow these recommendations to ensure
optimal performance, highest quality, and longest life from your new Dell toner
cartridge.
Store this cartridge in the same environment in which the printer will be used.
This should be in controlled temperature and humidity conditions. The toner
cartridge should remain in its original and unopened package until installation
– if original packaging is not available, cover the top opening of the cartridge
with paper and store in a dark cabinet.
Opening the cartridge package prior to use dramatically shortens its useful shelf
and operating life. Do not store on the floor. If the toner cartridge is removed
from the printer, follow the instructions below to store the toner cartridge
properly.
• Store the cartridge inside the protective bag from the original package.
• Store lying flat (not standing on end) with the same side facing up as if it
were installed in the machine.
• Do not store consumables in any of the following conditions:
- Temperature greater than 40°C (104°F).
- Humidity range less than 20% and greater than 80%.
- An environment with extreme changes in humidity or temperature.
- Direct sunlight or room light.
- Dusty places.
- A car for a long period of time.
- An environment where corrosive gases are present.
- An environment with salty air.
1
Handling instructions
• Do not touch the surface of the photoconductive drum in the cartridge.
• Do not expose the cartridge to unnecessary vibrations or shock.
• Never manually rotate the drum, especially in the reverse direction; this can
cause internal damage and toner spillage.
2
Toner cartridge usage
Dell Inc. does not recommend or approve the use of non-Dell brand toner
cartridges in your printer including generic, store brand, refilled, or
remanufactured toner cartridges.
Dell’s printer warranty does not cover damage to the machine caused by
the use of a refilled, remanufactured, or non-Dell brand toner cartridges.
Storing the toner cartridge
65
3. Maintenance
3
Estimated cartridge life
Estimated cartridge life the life of the toner cartridge (or imaging unit) yield
depends on the amount of toner that print jobs require. The actual print yield
may vary depending on the print density of the pages you print on, operating
environment, percentage of image area, printing interval, media type and/or
media size. For example, if you print a lot of graphics, the consumption of the
toner is higher and you may need to change the cartridge more often.
66
3. Maintenance
Redistributing toner
When the toner cartridge is near the end of its life:
• White streaks or light printing occurs and/or density variation side to side.
• The Status LED blinks red.
If this happens, you can temporarily improve print quality by redistributing the remaining toner in the cartridge. In some cases, white streaks or light printing will still
occur even after you have redistributed the toner.
If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water: hot water sets toner into fabric.
Do not touch the green underside of the toner cartridge. Use the handle on the cartridge to avoid touching this area.
67
3. Maintenance
Replacing the toner cartridge
• Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge.
• If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.
• Shake the toner cartridge thorougly, it will increase the initial print quality.
• Do not touch the green underside of the toner cartridge. Use the handle on the cartridge to avoid touching this area.
When a toner cartridge has reached the end of life, the machine will stop printing.
68
3. Maintenance
Monitoring the supplies life
If you experience frequent paper jams or printing problems, check the number of pages the machine has printed or scanned. Replace the corresponding parts, if
necessary.
It may be necessary to press OK to navigate to lower-level menus for some models.
1Select (Menu) > System Setup > Maintenance > Supplies Life on the control panel.
2 Select the option you want and press OK.
•Supplies Info: Prints the supply information page.
•Total: Displays the total number of pages printed.
•ADF Scan: Displays the number of pages printed by using the document feeder.
•Platen Scan: Displays the number of pages scanned by using scanner glass.
3 Press (Stop/Clear) to return to ready mode.
69
3. Maintenance
Setting the toner low alert
If the amount of toner in the cartridge is low, a message or LED informing the user to change the toner cartridge appears. You can set the option for whether or not
this message or LED appears.
1Select (Menu) > System Setup > Maintenance > Toner Low Alert on the control panel.
2 Select the option you want.
3 Press OK to save the selection.
70
3. Maintenance
Cleaning the machine
If printing quality problems occur or if you use your machine in a dusty environment, you need to clean your machine regularly to keep it in the best printing
condition and use your machine longer.
• Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol, solvents, or other strong substances can discolor or distort the
cabinet.
• If your machine or the surrounding area is contaminated with toner, we recommend you use a cloth or tissue dampened with water to clean it. If you use a vacuum
cleaner, toner blows in the air and might be harmful to you.
• During the printing process, paper, toner, and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner
specks or smearing. Cleaning the inside of the machine clears and reduces these problems.
4
Cleaning the outside
Clean the machine cabinet with a soft, lint-free cloth. Dampen the cloth slightly with water, but be careful not to let any water drip onto or into the machine.
5
Cleaning the inside
During the printing process, paper, toner, and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner specks
or smearing. Cleaning the inside of the machine clears and reduces these problems.
Cleaning the machine
71
3. Maintenance
• Use a dry lint-free cloth to clean the machine.
• If your machine has a power switch, turn the power switch off before cleaning the machine.
• Before opening the front cover, close the output support first.
Cleaning the machine
72
3. Maintenance
6
Cleaning the pickup roller
• Before opening the front cover, close the output support first.
• If your machine has a power switch, turn the power switch before cleaning the machine.
Cleaning the machine
73
3. Maintenance
7
Cleaning the scan unit
Keeping the scan unit clean helps ensure the best possible copies. We suggest that you clean the scan unit at the start of each day and during the day as needed.
1Slightly dampen a soft, lint-free cloth or paper towel with water.
2 Lift and open the scanner lid.
3 Wipe the surface of the scanner glass until it is clean and dry.
1Scanner lid
2Scanner glass
3Document feeder glass
4White bar
4 Wipe the underside of the scanner lid and white sheet until it is clean and dry.
5 Close the scanner lid.
74
3. Maintenance
Tips for moving & storing your machine
• When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to
the machine or reduce print quality.
• When moving the machine, make sure at least two people are holding the machine securely.
4. Troubleshooting
This chapter gives helpful information for what to do if you encounter an error.
• Tips for avoiding paper jams 77
• Clearing original document jams 78
• Clearing paper jams 82
• Understanding the status LED 87
• Understanding display messages 89
This chapter gives helpful information for what to do if you encounter an error. If your machine
has a display screen, check the message on the display screen first to solve the error.
If you cannot find a solution to your problem in this chapter, refer to the Troubleshooting
chapter in the Advanced User's Guide.
If you cannot find a solution in the User's Guide or the problem persists, call for service.
77
4. Troubleshooting
Tips for avoiding paper jams
By selecting the correct medias, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines:
• Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 32).
• Do not overload the tray. Ensure that the paper level is below the paper capacity mark on the inside of the tray.
• Do not remove paper from the tray while your machine is printing.
• Flex, fan, and straighten paper before loading.
• Do not use creased, damp, or highly curled paper.
• Do not mix paper s in a tray.
• Use only recommended print media (see "Print media specifications" on page 96).
78
4. Troubleshooting
Clearing original document jams
When an original document jams in the document feeder, a warning message appears on the display.
To avoid tearing the document, remove the jammed document slowly and carefully.
To prevent document jams, use the scanner glass for thick, thin or mixed paper- originals.
Clearing original document jams
79
4. Troubleshooting
1
Original paper jam in front of scanner
Clearing original document jams
80
4. Troubleshooting
2
Original paper jam inside of scanner
Clearing original document jams
81
4. Troubleshooting
3
Original paper jam in exit area of scanner
1Remove any remaining pages from the document feeder.
2 Gently remove the jammed paper from the document feeder.
82
4. Troubleshooting
Clearing paper jams
To avoid tearing the paper, pull the jammed paper out slowly and gently.
4
In tray
Clearing paper jams
83
4. Troubleshooting
5
In the manual tray
Clearing paper jams
84
4. Troubleshooting
6
Inside the machine
The fuser area is hot. Take care when removing paper from the machine.
Clearing paper jams
85
4. Troubleshooting
7
In the exit area
Clearing paper jams
86
4. Troubleshooting
8
In the duplex unit area
1
2
1
2
87
4. Troubleshooting
Understanding the status LED
The color of the LED indicates the machine's current status.
• Some LEDs may not be available depending on model or country.
• To resolve the error, look at the error message and its instructions from the troubleshooting part.
• You also can resolve the error with the guideline from the Printing Status Monitorprogram window.
• If the problem persists, call a service representative.
Status Description
Status LED Off The machine is off-line.
Green Blinking When the backlight blinks, the machine is receiving or printing data.
On • The machine is on-line and can be used.
Red Blinking • A minor error has occurred and the machine is waiting for the error to be cleared. Check the display message. When
the problem is cleared, the machine resumes. For some models that does not support the display screen on the
control panel, this feature is not applicable.
• Small amount of toner is left in the cartridge. The estimated cartridge life of toner is close. Prepare a new cartridge for
replacement. You may temporarily increase the printing quality by redistributing the toner (see "Redistributing toner"
on page 66).
On • A toner cartridge has almost reached its estimated cartridge lifea. It is recommended to replace the toner cartridge
(see "Replacing the toner cartridge" on page 67).
• The cover is opened. Close the cover.
• There is no paper in the tray. Load paper in the tray.
• The machine has stopped due to a major error. Check the display message (see "Understanding display messages" on
page 89).
Understanding the status LED
88
4. Troubleshooting
Power
LED
Blue On The machine is in power save mode.
Off The machine is in ready mode or machine’s power is off.
Eco
button
Green On Eco mode is on. Duplex, 2-up, toner save on, skip blank page feature will automatically be applied when printing (see"Eco
printing" on page 49).
Off Eco mode is off.
a. Estimated cartridge life means the expected or estimated toner cartridge life, which indicates the average capacity of print-outs and is designed pursuant to ISO/IEC 19752. The number of pages
may be affected by operating environment, percentage of image area, printing interval, graphics, media and media size. Some amount of toner may remain in the cartridge even when red LED is
on and the printer stops printing.
Status Description
89
4. Troubleshooting
Understanding display messages
Messages appear on the control panel display to indicate the machine’s status
or errors. Refer to the tables below to understand the messages’ and their
meaning, and correct the problem, if necessary.
• If a message is not in the table, reboot the power and try the printing job
again. If the problem persists, call a service representative.
• When you call for service, provide the service representative with the
contents of display message.
• Some messages may not appear on the display depending on the
options or models.
• [error number] indicates the error number.
• [tray type] indicates the tray number.
9
Paper Jam-related messages
Message Meaning Suggested solutions
Document jam
Remove jam
The loaded original
document has
jammed in the
document feeder.
Clear the jam (see
"Clearing original
document jams" on
page 78).
Paper Jam
in tray
Paper has jammed in
the paper feed area.
Clear the jam (see "In
tray" on page 82).
Paper Jam
in Manual Feeder
Paper has jammed in
the manual feeder.
Clear the jam (see "In the
manual tray" on page
83).
Paper Jam
inside machine
Paper has jammed in
the inside machine.
Clear the jam (see "Inside
the machine" on page
84).
Paper Jam
in exit area
Paper has jammed in
the paper exit area.
Clear the jam (see "In the
exit area" on page 85).
•Paper Jam
bottom of duplex
•Paper Jam top of duplex
Paper has jammed in
the duplex area.
Clear the jam (see "In the
duplex unit area" on
page 86).
Message Meaning Suggested solutions
Understanding display messages
90
4. Troubleshooting
10
Toner-related messages
Message Meaning Suggested solutions
Install Toner Cartridge A toner cartridge is not installed. Install a toner cartridge.
Not Compatible
Toner cartridge
The toner cartridge you have installed is not for your machine. Install a Dell-genuine toner cartridge, designed for your machine.
Prepare new cartridge Small amount of toner is left in the indicated cartridge. The
estimated cartridge life of toner is close.
Prepare a new cartridge for a replacement. You may temporarily
increase the printing quality by redistributing the toner (see
"Redistributing toner" on page 66).
Understanding display messages
91
4. Troubleshooting
•Replace new cartridge
•Toner Exhausted
A toner cartridge has reached its estimated cartridge life. The
machine stops printing.
Estimated cartridge life means the expected or
estimated toner cartridge life, which indicates the
average capacity of print-outs and is designed pursuant
to ISO/IEC 19752 (see "Available supplies" on page 63).
The number of pages may be affected by operating
environment, percentage of image area, printing
interval, media, percentage of image area, and media
size. Some amount of toner may remain in the cartridge
even when replace new cartridge appears and the
machine stops printing.
• You can choose Stop or Continue as shown on the control panel.
If you select Stop, the printer stops printing and you cannot print
any more without changing the cartridge. If you select Continue,
the printer keeps printing but the printing quality cannot be
guaranteed.
• Replace the toner cartridge for the best print quality when this
message appears. Using a cartridge beyond this stage can result in
printing quality issues (see "Replacing the toner cartridge" on
page 67).
Dell does not recommend using a non-genuine Dell toner
cartridge such as refilled or remanufactured. Dell cannot
guarantee a non-genuine Dell toner cartridge's quality.
Service or repair required as a result of using non-genuine
Dell toner cartridges will not be covered under the machine
warranty.
• If the machine stops printing, replace the toner cartridge (see
"Replacing the toner cartridge" on page 67).
Message Meaning Suggested solutions
Understanding display messages
92
4. Troubleshooting
11
Tray-related messages
12
Network-related messages
13
Misc. messages
Message Meaning Suggested solutions
Output bin full
Remove paper
The output tray is full. Remove papers from the
output tray, the printer
resumes printing.
Paper Empty
in [tray type]
There is no paper in tray
or manual feeder.
Load paper in tray (see
"Loading paper in the
tray" on page 34, "Loading
paper in the tray" on page
34).
•Tray Paper
mismatch
•Manual Paper
mismatch
The paper size specified
in the printer properties
does not match the
paper you are loading.
Load the required size
paper.
Message Meaning Suggested solutions
Network Problem:
IP Conflict
The network IP address
you have set is being
used by someone else.
Check the IP address and
reset it if necessary (see
Advanced Guide).
Message Meaning Suggested solutions
Door of scanner is
open
The document feeder
cover is not securely
latched.
Close the cover until it
locks into place.
Error [error number]
Turn off then on
The machine unit cannot
be controlled.
Reboot the power and try
the printing job again. If
the problem persists,
please call for service.
Memory Full Remove
Job
The memory is full. Print or remove the
received fax job in Secure
Receive (see Advanced
Guide).
Scanner Locked The scanner is locked. Reboot the power. If the
problem persists, please
call for service.
94
5. Appendix
Specifications
1
General specifications
The specification values listed below are subject to change without notice. See www.dell.com or support.dell.com for possible changes in information.
Items Description
Dimension Width x Length x Height 406 x 338 x 384mm (15.98 x 13.30 x 15.12 inches)
Weight Machine with consumables 10.4 Kg
Noise LevelaReady mode 26 dB (A)
Print mode Less than 50 dB (A)
Copy mode Less than 53 dB (A)
Scan mode (scanner glass) 52 dB (A)
Scan mode (document feeder) 53 dB (A)
Temperature Operation 10 to 32°C (50 to 89.6°F)
Storage (packed) -20 to 40°C (-4 to 104°F)
Humidity Operation 20 to 80% RH
Storage (packed) 10 to 90% RH
Power ratingb110 volt models AC 110 - 127 V
220 volt models AC 220 - 240 V
Specifications
95
5. Appendix
Power consumption Average operating mode Less than 400W
Ready mode Less than 50 W
Power save mode Less than 3.0 W
Power off mode Less than 0.2 W (0.1 Wc)
a. Sound Pressure Level, ISO 7779. Configuration tested: basic machine installation, A4 paper, simplex printing.
b. See the rating label on the machine for the correct voltage (V), frequency (hertz) and of current (A) for your machine.
c. For the machine that has a power switch.
Items Description
Specifications
96
5. Appendix
2
Print media specifications
Type Size Dimensions
Print media weight/Capacitya
Tray Manual feederb
Plain paper
Letter 216 x 279 mm (8.5 x 11 inches) 60 to 163 g/m2 (16 to 43 lbs bond)
• 250 sheets of 80 g/m2 (21 lbs bond)
60 to 220 g/m2 (16 to 59 lbs
bond)
• 1 sheet of 80 g/m2 (21 lbs
bond)
Legal 216 x 356 mm (8.5 x 14 inches)
US Folio 216 x 330 mm (8.5 x 13 inches)
A4 210 x 297 mm (8.27 x 11.69 inches)
Oficio 216 x 343 mm (8.5 x 13.5 inches)
JIS B5 182 x 257 mm (7.17 x 10.12 inches)
ISO B5 176 x 250 mm (6.93 x 9.84 inches)
Executive 184 x 267 mm (7.25 x 10.5 inches)
A5 148 x 210 mm (5.83 x 8.27 inches)
A6 105 x 148 mm (4.13 x 5.83 inches)
Specifications
97
5. Appendix
Envelope
Envelope
Monarch
98 x 191 mm (3.87 x 7.5 inches) Not available in tray 60 to 220 g/m2 (16 to 59 lbs
bond)
Envelope No. 10 105 x 241 mm (4.12 x 9.5 inches)
Envelope DL 110 x 220 mm (4.33 x 8.66 inches)
Envelope C5 162 x 229 mm (6.38 x 9.02 inches)
Envelope C6 114 x 162 mm (4.49 x 6.38 inches)
Thick paper Refer to the Plain
paper section
Refer to the Plain paper section 91 to 105 g/m2 (24 to 28 lbs bond) 91 to 105 g/m2 (24 to 28 lbs
bond)
Thicker paper Refer to the Plain
paper section
Refer to the Plain paper section Not available in tray 164 to 220 g/m2 (44 to 59 lbs
bond)
Thin paper Refer to the Plain
paper section
Refer to the Plain paper section 60 to 70 g/m2 (16 to 19 lbs bond) 60 to 70 g/m2 (16 to 19 lbs bond)
Transparency Letter, A4 Refer to the Plain paper section Not available in tray 138 to 146 g/m2 (37 to 39 lbs
bond)
Labelsc
Letter, Legal, US
Folio, A4, JIS B5,
ISO B5,
Executive, A5
Refer to the Plain paper section Not available in tray 120 to 150 g/m2 (32 to 40 lbs
bond)
Type Size Dimensions
Print media weight/Capacitya
Tray Manual feederb
Specifications
98
5. Appendix
Card stock
Letter, Legal, US
Folio, A4, JIS B5,
ISO B5,
Executive, A5,
Postcard 4x6
Refer to the Plain paper section 121 to 163 g/m2 (32 to 43 lbs bond) 121 to 163 g/m2 (32 to 43 lbs
bond)
Bond paper Refer to the Plain
paper section
Refer to the Plain paper section 106 to 120 g/m2 (28 to 32 lbs bond) 106 to 120 g/m2 (28 to 32 lbs
bond)
Minimum size (custom) •Manual feeder: 76 x 127 mm (3 x 5 inches)
•Tray: 105 x 148.5 mm (4.13 x 5.85 inches)
60 to 163 g/m2 (16 to 43 lbs bond) d, e
Maximum size (custom) 216 x 356 mm (8.5 x 14 inches)
a. Maximum capacity may differ depending on media weight, thickness, and environmental conditions.
b. 1 sheet for manual feeder.
c. The smoothness of the labels used in this machine is 100 to 250 (sheffield). This means the numeric level of smoothness.
d. The paper types available in the manual feeder: Plan, Thick, Thicker, Thin, Cotton, Colored, Pre-printed, Recycled, Envelope, Transparency, Labels, Cardstock, Bond, Archive
e. The paper types available in tray: Plan, Thick, Thin, Recycled, Cardstock, Bond, Archive
Type Size Dimensions
Print media weight/Capacitya
Tray Manual feederb
Specifications
99
5. Appendix
3
System requirements
Microsoft® Windows®
• Internet Explorer 6.0 or higher is the minimum requirement for all Windows operating systems.
• Users who have administrator rights can install the software.
•Windows Terminal Services is compatible with your machine.
•For Windows 2000, Services Pack 4 or higher is required.
Operating system Requirement (recommended)
CPU RAM free HDD space
Windows® 2000 Intel® Pentium® II 400 MHz (Pentium III 933 MHz) 64 MB (128 MB) 600 MB
Windows® XP Intel® Pentium® III 933 MHz (Pentium IV 1 GHz) 128 MB (256 MB) 1.5 GB
Windows Server® 2003 Intel® Pentium® III 933 MHz (Pentium IV 1 GHz) 128 MB (512 MB) 1.25 GB to 2 GB
Windows Server® 2008 Intel® Pentium® IV 1 GHz (Pentium IV 2 GHz) 512 MB (2 GB) 10 GB
Windows Vista®Intel® Pentium® IV 3 GHz 512 MB (1 GB) 15 GB
Windows® 7 Intel® Pentium® IV 1 GHz 32-bit or 64-bit processor or higher 1 GB (2 GB) 16 GB
• Support for DirectX® 9 graphics with 128 MB memory (to enable the Aero theme).
•DVD-R/W Drive
Windows Server® 2008 R2 Intel® Pentium® IV 1 GHz (x86) or 1.4 GHz (x64) processors (2 GHz or faster) 512 MB (2 GB) 10 GB
Specifications
100
5. Appendix
Macintosh
Linux
Operating system Requirements (Recommended)
CPU RAM Free HDD space
Mac OS X 10.4 •Intel
® processors
•PowerPC G4/G5
• 128 MB for a powerPC based Mac (512 MB)
• 512 MB for an Intel-based Mac (1 GB)
1 GB
Mac OS X 10.5 •Intel
® processors
• 867 MHz or faster Power PC G4/G5
512 MB (1 GB) 1 GB
Mac OS X 10.6 •Intel
® processors 1 GB (2 GB) 1 GB
Mac OS X 10.7 •Intel
® processors 2 GB 4 GB
Items Requirements
Operating system Redhat® Enterprise Linux WS 4, 5 (32/64 bit)
Fedora 5 ~ 13 (32/64 bit)
SuSE Linux 10.1 (32 bit)
OpenSuSE® 10.2, 10.3, 11.0, 11.1, 11.2 (32/64 bit)
Mandriva 2007, 2008, 2009, 2009.1, 2010 (32/64 bit)
Ubuntu 6.06, 6.10, 7.04, 7.10, 8.04, 8.10, 9.04, 9.10, 10.04 (32/64 bit)
SuSE Linux Enterprise Desktop 10, 11 (32/64 bit)
Debian 4.0, 5.0 (32/64 bit)
CPU Pentium IV 2.4GHz (Intel Core™2)
RAM 512 MB (1 GB)
Specifications
101
5. Appendix
Unix
Free HDD space 1 GB (2 GB)
Items Requirements
Operating system Sun Solaris 9, 10 (x86, SPARC)
HP-UX 11.0, 11i v1, 11i v2, 11i v3 (PA-RISC, Itanium)
IBM AIX 5.1, 5.2, 5.3, 5.4
Free HDD space Up to 100 MB
Items Requirements
Specifications
102
5. Appendix
4
Network environment
You need to set up the network protocols on the machine to use it as your network machine. The following table shows the network environments supported by the
machine.
Items Specifications
Network interface • Ethernet 10/100 Base-TX Wired Lan
Network operating system • Windows 2000/Server 2003 /Server 2008/XP/Vista/7/Server 2008 R2
•Various Linux OS
• Mac OS X 10.4 ~ 10.7
• Unix
Network protocols •TCP/IPv4
• DHCP, BOOTP
• DNS, WINS, Bonjour, SLP, UPnP
• Standard TCP/IP Printing (RAW), LPR, IPP, WSD
• SNMPv 1/2/3, HTTP
• TCP/IPv6 (DHCP, DNS, RAW, LPR, SNMPv 1/2/3, HTTP)
103
5. Appendix
Dell technical support policy
Technician-assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the
Operating System, application software, and hardware drivers to the original default configuration as shipped from Dell, as well as the verification of appropriate
functionality of the printer and all Dell-installed hardware. In addition to this technician assisted technical support, online technical support is available at Dell
Support. Additional technical support options may be available for purchase.
Dell provides limited technical support for the printer and any Dell-installed software and peripherals. Support for third-party software and peripherals is provided
by the original manufacturer, including those purchased and/or installed through Software & Peripherals (DellWare), ReadyWare, and Custom Factory Integration
(CFI/DellPlus).
104
5. Appendix
Contacting Dell
You can access Dell Support at support.dell.com. Select your region on the
WELCOME TO DELL SUPPORT page, and fill in the requested details to access
help tools and information.
You can contact Dell electronically using the following addresses:
• World Wide Web
-www.dell.com/
-www.dell.com/ap/ (Asian/Pacific countries only)
-www.dell.com/jp/ (Japan only)
-www.euro.dell.com (Europe only)
-www.dell.com/la/ (Latin American and Caribbean countries)
-www.dell.ca (Canada only)
• Anonymous file transfer protocol (FTP)
-ftp.dell.com
Log in as user: anonymous, and use your email address as your
password.
• Electronic Support Service
-mobile_support@us.dell.com
-support@us.dell.com
-la-techsupport@dell.com (Latin America and Caribbean countries
only)
-apsupport@dell.com (Asian/Pacific countries only)
-support.jp.dell.com (Japan only)
-support.euro.dell.com (Europe only)
• Electronic Quote Service
-apmarketing@dell.com (Asian/Pacific countries only)
-sales_canada@dell.com (Canada only)
105
5. Appendix
Warranty and return policy
Dell Inc. (“Dell”) manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry-standard practices.
For information about the Dell warranty for your printer, refer to the Product Information Guide.
106
5. Appendix
Copyright
Information in this document is subject to change without notice.
©2012 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the Dell logo, and Dell Toner Management System are trademarks of Dell Inc.; Microsoft, Windows, Windows Vista, and Windows Server
are registered trademarks of Microsoft Corporation in the United States and/or other countries; Adobe and Acrobat Reader are either registered trademarks or
trademarks of Adobe Systems Incorporated in the United States and/or other countries.
iPad, iPhone, iPod touch, TrueType, Mac and Mac OS are trademarks of Apple Inc., registered in the U.S and other countries. AirPrint and the AirPrint logo are
trademarks of Apple Inc.
Other trademarks and trade names may be used in this document to refer to the entities claiming the marks and names of their products.
Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
Refer to the 'LICENSE.txt' file in the provided CD-ROM for the open source license information.
REV. 1.01
ADVANCED
User’s Guide
Dell B1265dnf
ADVANCED
User’s Guide
This guide provides information about installation, advanced configuration,
operation and troubleshooting on various OS environments.
Some features may not be available depending on models or countries.
BASIC
This guide provides information concerning installation, basic operation and troubleshooting
on windows.
108
ADVANCED
1. Software Installation
Installation for Macintosh 111
Reinstallation for Macintosh 112
Installation for Linux 113
Reinstallation for Linux 114
2. Using a Network-Connected
Machine
Useful network programs 116
Wired network setup 117
Installing driver over the network 120
IPv6 configuration 126
AirPrint 129
3. Useful Setting Menus
Before you begin reading a chapter 131
Print menu 132
Copy menu 133
Fax menu 137
System setup 140
4. Special Features
Altitude adjustment 147
Entering various characters 148
Setting up the fax address book 149
Registering authorized users 152
Printing features 153
Scan features 165
Fax features 172
5. Useful Management Tools
Using Firmware update utility 182
Using Dell Supplies Ordering Utility 183
Using Embedded Web Service 184
Using Dell Printer Manager 186
Using Dell Printer Status 189
Using the Linux Unified Driver Configurator 191
1. Software Installation
This chapter provides instructions for installing essential and helpful software for use in an environment where the
machine is connected via a cable. A locally connected machine is a machine directly attached to your computer using
the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network
connected machine’s driver (see "Installing driver over the network" on page 120).
• Installation for Macintosh 111
• Reinstallation for Macintosh 112
• Installation for Linux 113
• Reinstallation for Linux 114
• If you are a Windows OS user, refer to the Basic Guide for installing the machine’s driver (see
"Installing the driver locally" on page 21).
• Only use a USB cable no longer then 3 meter (118 inches).
111
1. Software Installation
Installation for Macintosh
1Make sure that the machine is connected to your computer and
powered on.
2 Insert the supplied software CD into your CD-ROM drive.
3 Double-click the CD-ROM icon that appears on your Macintosh desktop.
4 Double-click the MAC_Installer folder > Installer OS X icon.
5 Click Continue.
6 Read the license agreement and click Continue.
7 Click Agree to agree to the license agreement.
8 When the message that warns that all applications will close on your
computer appears, click Continue.
9 Click Continue on the User Options Pane.
10 Click Install. All components necessary for machine operations will be
installed.
If you click Customize, you can choose individual components to install.
11 Enter the password and click OK.
12 Installing software requires you to restart your computer. Click Continue
Installation.
13 After the installation is finished, click Restart.
14 Open the Applications folder > Utilities > Print Setup Utility.
• For Mac OS X 10.5 -10.7, open the Applications folder > System
Preferences and click Print & Fax.
15 Click Add on the Printer List.
• For Mac OS X 10.5 -10.7, click the “+” folder icon; a display window
will pop up.
16 Click Default Browser and find the USB connection.
• For Mac OS X 10.5-10.7, click Default and find the USB connection.
17 For Mac OS X 10.4, if Auto Select does not work properly, select Dell in
Print Using and your machine name in Model.
• For Mac OS X 10.5-10.7, if Auto Select does not work properly, select
Select a driver to use... and your machine name in Print Using.
Your machine appears on the Printer List, and is set as the default
machine.
18 Click Add.
To install the fax driver:
a Open the Applications folder > Dell > Fax Queue Creator.
b Your machine appears on the Printer List
c Select machine to use and click Create button
112
1. Software Installation
Reinstallation for Macintosh
If the printer driver does not work properly, uninstall the driver and reinstall it.
1Make sure that the machine is connected to your computer and
powered on.
2 Insert the supplied software CD into your CD-ROM drive.
3 Double-click the CD-ROM icon that appears on your Macintosh desktop.
4 Double-click the MAC_Installer folder > Uninstaller OS X icon.
5 Enter the password and click OK.
6 When the uninstall is done, click OK.
If a machine has already been added, delete it from the Print Setup Utility
or Print & Fax.
113
1. Software Installation
Installation for Linux
You need to download Linux software packages from the Dell website to install
the printer software (www.support.dell.com).
1
Installing the Unified Linux Driver
1Make sure that the machine is connected to your computer and
powered on.
2 When the Administrator Login window appears, type “root” in the
Login field and enter the system password.
You must log in as a super user (root) to install the machine software. If you
are not a super user, ask your system administrator.
3 From the Dell website, download the Unified Linux Driver package to
your computer.
4 Right-click the Unified Linux Driver package and extract the package.
5 Double click cdroot > autorun.
6 When the welcome screen appears, click Next.
7 When the installation is complete, click Finish.
The installation program added the Unified Driver Configurator desktop icon
and the Unified Driver group to the system menu for your convenience. If you
have any difficulties, consult the on-screen help that is available through your
system menu or from the driver package Windows applications, such as Unified
Driver Configurator or Image Manager.
114
1. Software Installation
Reinstallation for Linux
If the printer driver does not work properly, uninstall the driver and reinstall it.
1Make sure that the machine is connected to your computer and
powered on.
2 When the Administrator Login window appears, type “root” in the
Login field and enter the system password.
You must log in as a super user (root) to uninstall the printer driver. If you
are not a super user, ask your system administrator.
3 Click the icon at the bottom of the desktop. When the Terminal screen
appears, type in the following.
[root@localhost root]#cd /opt/Dell/mfp/uninstall/
[root@localhost uninstall]#./uninstall.sh
4 Click Uninstall.
5 Click Next.
6 Click Finish.
2. Using a Network-
Connected Machine
This chapter gives you step-by-step instructions for setting up a network connected machine and software.
• Useful network programs 116
• Wired network setup 117
• Installing driver over the network 120
• IPv6 configuration 126
• AirPrint 129
Supported optional devices and features may differ according to your model (see "Features" on
page 6).
116
2. Using a Network-Connected Machine
Useful network programs
There are several programs available to setup the network settings easily in a
network environment. For the network administrator especially, managing
several machines on the network is possible.
Before using the programs below, set the IP address first.
1
Embedded Web Service
The web server embedded on your network machine allows you to do the
following tasks (see "Using Embedded Web Service" on page 184).
• Check the supplies information and status.
• Customize machine settings.
• Set the email notification option. When you set this option, the machine
status (toner cartridge shortage or machine error) will be sent to a certain
person's email automatically.
• Configure the network parameters necessary for the machine to connect to
various network environments.
2
SetIP wired network setup
This utility program allows you to select a network interface and manually
configure the IP addresses for use with the TCP/IP protocol.
• See "IPv4 configuration using SetIP (Windows)" on page 117.
• See "IPv4 configuration using SetIP (Macintosh)" on page 118.
• See "IPv4 configuration using SetIP (Linux)" on page 119.
• The machine that does not support the network interface, it will not be
able to use this feature (see "Rear view" on page 17).
• TCP/IPv6 is not supported by this program.
117
2. Using a Network-Connected Machine
Wired network setup
3
Printing a network configuration report
You can print Network Configuration Report from the machine’s control panel
that will show the current machine’s network settings. This will help you to set
up a network.
Press the (Menu) button on the control panel and select Network >
Network Config..
Using this Network Configuration Report, you can find your machine’s MAC
address and IP address.
For example:
• MAC Address: 00:15:99:41:A2:78
• IP Address: 169.254.192.192
4
Setting IP address
• The machine that does not support the network interface, it will not be
able to use this feature (see "Rear view" on page 17).
• TCP/IPv6 is not supported by this program.
First, you have to set up an IP address for network printing and managements.
In most cases a new IP address will be automatically assigned by a DHCP
(Dynamic Host Configuration Protocol) server located on the network.
IPv4 configuration using SetIP (Windows)
Before using the SetIP program, disable the computer firewall from Control
Panel > Security Center > Windows Firewall.
1Install this program from the supplied CD-ROM by double-click
Application > SetIP > Setup.exe.
2 Follow the instructions in the installation window.
3 Connect your machine to the network with a network cable.
4 Turn on the machine.
5 From the Windows Start menu, select All Programs > Dell >Printers >
SetIP > SetIP.
6 Click the icon (third from left) in the SetIP window to open the TCP/
IP configuration window.
Wired network setup
118
2. Using a Network-Connected Machine
7 Enter the machine’s new information into the configuration window as
follows. In a corporate intranet, you may need to have this information
assigned by a network manager before proceeding.
Find the machine’s MAC address from the Network Configuration Report
(see "Printing a network configuration report" on page 117) and enter it
without the colons. For example, 00:15:99:29:51:A8 becomes
0015992951A8.
8 Click Apply, and then click OK. The machine will automatically print the
Network Configuration Report. Confirm that all the settings are
correct.
IPv4 configuration using SetIP (Macintosh)
Before using the SetIP program, disable the computer firewall from System
Preferences > Security > Firewall.
The following instructions may vary from your model.
1Connect your machine to the network with a network cable.
2 Insert the Installation CD-ROM, and open the disk window, select
MAC_Installer > MAC_Printer > SetIP > SetIPapplet.html.
3 Double-click the file and Safari will automatically open, then select
Trust. The browser will open the SetIPapplet.html page that shows the
printer’s name and IP address information.
4 Click the icon (third from left) in the SetIP window to open the TCP/
IP configuration window.
5 Enter the machine’s new information into the configuration window. In
a corporate intranet, you may need to have this information assigned by
a network manager before proceeding.
Wired network setup
119
2. Using a Network-Connected Machine
Find the machine’s MAC address from the Network Configuration Report
(see "Printing a network configuration report" on page 117) and enter it
without the colons. For example, 00:15:99:29:51:A8 becomes
0015992951A8.
6 Select Apply, then OK, and OK again.
7 Quit Safari.
IPv4 configuration using SetIP (Linux)
Before using the SetIP program, disable the computer firewall from System
Preferences or Administrator.
The following instructions may vary from your model or operating systems.
1Open /opt/Dell/mfp/share/utils/.
2 Double-click the SetIPApplet.html file.
3 Click to open the TCP/IP configuration window.
4 Enter the machine’s new information into the configuration window. In
a corporate intranet, you may need to have this information assigned by
a network manager before proceeding.
Find the machine’s MAC address from the Network Configuration Report
(see "Printing a network configuration report" on page 117) and enter it
without the colons. For example, 00:15:99:29:51:A8 becomes
0015992951A8.
5 The machine will automatically print the Network Configuration
Report.
120
2. Using a Network-Connected Machine
Installing driver over the network
The machine that does not support the network interface, it will not be able
to use this feature (see "Rear view" on page 17).
5
Windows
1Make sure that the machine is connected to the network and powered
on. Also, your machine’s IP address should have been set.
If the “Found New Hardware Wizard” appears during the installation
procedure, click Cancel to close the window.
2 Insert the supplied software CD into your CD-ROM drive.
The software CD should automatically run and an installation window
will appear.
If the installation window does not appear, click Start > All programs >
Accessories > Run.
X:\Setup.exe replacing “X” with the letter, which represents your CD-
ROM drive and click OK.
3 Select Next.
Installing driver over the network
121
2. Using a Network-Connected Machine
4 Select Connect a network printer to the computer. Click Next.
The Custom installation allows you to select the machine’s connection and
choose individual components to install. Follow the instructions on the
window.
5 The searched machines will be shown on the screen. Select the one you
wish to use and click Next.
If you cannot find your machine in network, turn off the firewall and click
Update. For Windows operating system, Start > Control Panel and start
windows firewall, and set this option unactivated. For other operating
system, refer to its on-line guide.
6 Follow the instructions in the installation window.
6
Macintosh
1Make sure that the machine is connected to your network and powered
on.
2 Insert the supplied software CD into your CD-ROM drive.
3 Double-click the CD-ROM icon that appears on your Macintosh desktop.
4 Double-click the MAC_Installer folder > Installer OS X icon.
5 Click Continue.
6 Read the license agreement and click Continue.
7 Click Agree to agree to the license agreement.
8 When the message which warns that all applications will close on your
computer appears, click Continue.
9 Click Continue on the User Options Pane.
If you have not set the IP address yet, click Set IP address and refer to "IPv4
configuration using SetIP (Macintosh)" on page 118.
Installing driver over the network
122
2. Using a Network-Connected Machine
10 Click Install. All components necessary for machine operations will be
installed.
If you click Customize, you can choose individual components to install.
11 Enter the password and click OK.
12 Installing software requires you to restart your computer. Click Continue
Installation.
13 After the installation is finished, click Restart.
14 Open the Applications folder > Utilities > Print Setup Utility.
• For Mac OS X 10.5-10.7, open the Applications folder > System
Preferences and click Print & Fax.
15 Click Add on the Printer List.
• For Mac OS X 10.5-10.7, click the “+” icon. A display window will pop
up.
16 For Mac OS X 10.4, click IP Printer.
• For Mac OS X 10.5-10.7, click IP.
17 Select HP Jetdirect - Socket in Protocol.
When printing a document containing many pages, printing performance
may be enhanced by choosing Socket for Printer Type option.
18 Enter the machine’s IP address in the Address input field.
19 Enter the queue name in the Queue input field. If you cannot determine
the queue name for your machine server, try using the default queue
first.
20 For Mac OS X 10.4, if Auto Select does not work properly, select Dell in
Print Using and your machine name in Model.
• For Mac OS X 10.5-10.7, if Auto Select does not work properly, choose
Select Printer Software and your machine name in Print Using.
21 Click Add.
Your machine appears in the Printer List, and is set as the default
machine.
7
Linux
You need to download Linux software packages from the Dell website to install
the printer software (www.dell.com or support.dell.com > find your product >
Support or Downloads).
Installing driver over the network
123
2. Using a Network-Connected Machine
Install the Linux driver and add network printer
1Make sure that the machine is connected to your network and powered
on. Also, your machine’s IP address should have been set.
2 Download the Unified Linux Driver package from the Dell website.
3 Extract the UnifiedLinuxDriver.tar.gz file and open the new directory.
4 Double-click the Linux folder > install.sh icon.
5 The Dell installer window opens. Click Continue.
6 The add printer wizard window opens. Click Next.
7 Select network printer and click Search button.
8 The machine’s IP address and model name appears on list field.
9 Select your machine and click Next.
10 Input the printer description and Next.
11 After the machine is added, click Finish.
12 When installation is done, click Finish.
Add a network printer
1Double-click the Unified Driver Configurator.
2 Click Add Printer.
3 The Add printer wizard window opens. Click Next.
4 Select Network printer and click the Search button.
5 The printer’s IP address and model name appears on list field.
6 Select your machine and click Next.
7 Enter the printer description and click Next.
8 After the machine is added, click Finish.
8
UNIX
• Make sure your machine supports the UNIX operating system before
installing the UNIX printer driver (see "Operating System" on page 6).
• The commands are marked with “”, when typing the commands, do not
type “”.
Installing driver over the network
124
2. Using a Network-Connected Machine
To use the UNIX printer driver, you have to install the UNIX printer driver
package first, then setup the printer.
Installing the UNIX printer driver package
The installation procedure is common for all variants of UNIX OS mentioned.
1From the Dell website, download and unpack the UNIX Printer Driver
package to your computer.
2 Acquire root privileges.
“su -”
3 Copy the appropriate driver archive to the target UNIX computer.
See administration guide of your UNIX OS for details.
4 Unpack the UNIX printer driver package.
For example, on IBM AIX, use the following commands.
“gzip -d < enter the package name | tar xf -”
5 Go to the unpacked directory.
6 Run the install script.
“./install –i”
install is the installer script file which is used to install or uninstall the
UNIX Printer Driver package.
Use “chmod 755 install” command to give the permission to the
installer script.
7 Execute the “. /install –c” command to verify installation results.
8 Run “installprinter” from the command line. This will bring up the Add
Printer Wizard window. Setup the printer in this window referring to
the following procedures.
On some UNIX OS, for example on Solaris 10, just added printers may not be
enabled and/or may not accept jobs. In this case run the following two
commands on the root terminal:
“accept <printer_name>”
“enable <printer_name>”
Installing driver over the network
125
2. Using a Network-Connected Machine
Uninstalling the printer driver package
The utility should be used to delete the printer installed in the system.
a Run “uninstallprinter” command from the terminal.
It will open the Uninstall Printer Wizard.
The installed printers are listed in the drop-down list.
b Select the printer to be deleted.
c Click Delete to delete the printer from the system.
d Execute the “. /install –d” command to uninstall the whole package.
e To verify removal results, execute the “. /install –c” command.
To re-install it, use the command “. /install” to reinstall the binaries.
Setting up the printer
To add the printer to your UNIX system, run ‘installprinter’ from the command
line. This will bring up the Add Printer Wizard window. Setup the printer in this
window according to the following steps:
1Type the name of the printer.
2 Select the appropriate printer model from the model list.
3 Enter any description corresponding to the type of the printer in the
Type field. This is optional.
4 Specify any printer description in the Description field. This is optional.
5 Specify the printer location in the Location field.
6 Type the IP address or DNS name of the printer in the Device textbox for
network-connected printers. On IBM AIX with jetdirect Queue type,
only the DNS name is possible-numeric IP address is not allowed.
7 Queue type shows the connection as lpd or jetdirect in the
corresponding list box. Additionally, usb type is available on Sun Solaris
OS.
8 Select Copies to set the number of copies.
9 Check the Collate option to receive copies already sorted.
10 Check the Reverse Order option to receive copies in the reverse order.
11 Check the Make Default option to set this printer as default.
12 Click OK to add the printer.
126
2. Using a Network-Connected Machine
IPv6 configuration
IPv6 is supported properly only in Windows Vista or higher.
If the IPv6 network seems to not be working, set all the network setting to
the factory defaults and try again.
In the IPv6 network environment, follow the next procedure to use the IPv6
address.
9
From the control panel
1Connect your machine to the network with a network cable.
2 Turn on the machine.
3 Print a Network Configuration Report that will check IPv6 addresses
(see "Printing a network configuration report" on page 117).
4 Select Start > Control Panel > Printers and Faxes.
5 Click Add a printer in the left pane of the Printers and Faxes windows.
6 Click Add a local printer in the Add Printer windows.
7 The Add Printer Wizard window appears. Follow the instructions in the
window.
If the machine does not work in the network environment, activate IPv6.
Refer to the next section followed by.
Activating IPv6
1Press the (Menu) button on the control panel.
2 Press Network > TCP/IP (IPv6) > IPv6 Activate.
3 Select On and press OK.
4 Turn the machine off and turn it on again.
5 Reinstall your printer driver.
IPv6 configuration
127
2. Using a Network-Connected Machine
Setting IPv6 addresses
The machine supports the following IPv6 addresses for network printing and
managements.
•Link-local Address: Self-configured local IPv6 address (Address starts with
FE80).
•Stateless Address: Automatically configured IPv6 address by a network
router.
•Stateful Address: IPv6 address configured by a DHCPv6 server.
•Manual Address: Manually configured IPv6 address by a user.
DHCPv6 address configuration (Stateful)
If you have a DHCPv6 server on your network, you can set one of the following
options for default dynamic host configuration.
1Press the (Menu) button on the control panel.
2 Press Network > TCP/IP (IPv6) > DHCPv6 Config.
3 Press OK to select the required value you want.
•DHCPv6 Addr.: Always use DHCPv6 regardless of router request.
•DHCPv6 Off: Never use DHCPv6 regardless of router request.
•Router: Use DHCPv6 only when requested by a router.
10
From the Embedded Web Service
For models that do not have the display screen on the control panel, you
need to access Embedded Web Service first using the IPv4 address and
follow the below procedure to use IPv6.
1Access a web browser, such as Internet Explorer, from Windows. Enter
the machine IP address (http://xxx.xxx.xxx.xxx) in the address field and
press the Enter key or click Go.
2 If it’s your first time logging into Embedded Web Service you need to
log-in as an administrator. Type in the below default ID and password.
•ID: admin
•Password: dell00000
3 When the Embedded Web Service window opens, move the mouse
cursor over the Settings of the top menu bar and then click Network
Settings.
4 Click TCP/IPv6 on the left pane of the website.
5 Check the IPv6 Protocol check box to activate IPv6.
6 Check the Manual Address check box. Then, the Address/Prefix text
box is activated.
IPv6 configuration
128
2. Using a Network-Connected Machine
7 Enter the rest of the address (e.g.,:3FFE:10:88:194::AAAA. “A” is the
hexadecimal 0 through 9, A through F).
8 Choose the DHCPv6 configuration.
9 Click the Apply button.
Using Embedded Web Service
1Start a web browser, such as Internet Explorer, that supports IPv6
addressing as a URL.
2 Select one of the IPv6 addresses (Link-local Address, Stateless
Address, Stateful Address, Manual Address) from Network
Configuration Report (see "Printing a network configuration report" on
page 117).
3 Enter the IPv6 addresses (e.g.,: http://[FE80::215:99FF:FE66:7701]).
Address must be enclosed in '[ ]' brackets.
129
2. Using a Network-Connected Machine
AirPrint
11
Setting up AirPrint
Bonjour(mDNS) and IPP protocols are required on your machine to use the
AirPrint feature. You can enable the AirPrint feature by one of the following
methods.
1Check whether the machine is connected to the network.
2 Start a web browser such as Internet Explorer, Safari, or Firefox and enter
your machine’s new IP address in the browser window.
For example,
3 Click Login in the upper right of the Embedded Web Service website.
4 Type in the ID and Password, then click Login. If it’s your first time
logging into Embedded Web Service, type in the below default ID and
password.
•ID: admin
•Password: dell00000
5 When the Embedded Web Service window opens, click Settings >
Network Settings.
6 Click Raw TCP/IP, LPR, IPP or mDNS .
You can enable the IPP protocol or mDNS protocol.
12
Printing via AirPrint
For example, the iPad manual provides these instructions:
1Open your email, photo, web page, or document you want to print.
2 Touch the action icon( ).
3 Select your printer driver name and option menu to set up.
4 Touch Print button. Print it out.
Cancelling print job: To cancel the printing job or view the print summary,
click the print center icon ( ) in multitasking area. You can click cancel in
the print center.
AirPrint allows you to wirelessly print directly from an iPhone, iPad, or
iPod touch running iOS 4.2 or later.
131
3. Useful Setting Menus
Before you begin reading a chapter
This chapter explains all the features available for this series' models to help users easily understand the features.
You can check the features available for each model in the Basic Guide (see "Menu overview" on page 26).
The following are tips for using this chapter
• The control panel provides access to various menus to set up the machine or use the machine’s functions. These menus can be accessed by pressing (Menu).
• Some menus may not appear on the display depending on options. If so, it is not applicable to your machine.
• For models that do not have the (Menu) on the control panel, this feature is not applicable (see "Control panel overview" on page 18).
132
3. Useful Setting Menus
Print menu
Some menus may not appear in the display depending on options or
models. If so, it is not applicable to your machine (see "Menu overview" on
page 26).
To change the menu options:
• Press (Menu) > Print Setup on the control panel.
Item Description
Orientation Selects the direction in which information is printed on a
page.
Duplex To print on both sides of the paper, choose the binding
edge.
Copies You can enter the number of copies using the number
keypad.
Resolution
Specifies the number of dots printed per inch (dpi). The
higher the setting, the sharper printed characters and
graphics.
Darkness
Lightens or darkens the print on the page. The Normal
setting usually produces the best result. Use the Light
toner density setting to save toner.
Clear Text Prints text darker than on a normal document.
Auto CR Allows you to append the required carriage return to
each line feed, which is useful for Unix or DOS users.
Emulation Sets the emulation type and option.
Item Description
133
3. Useful Setting Menus
Copy menu
1
Copy feature
Some menus may not appear in the display depending on options or
models. If so, it is not applicable to your machine (see "Menu overview" on
page 26).
To change the menu options:
• Press (copy) > (Menu) > Copy Feature on the control panel.
Item Description
Scan Size Sets the image size.
Copies You can enter the number of copies using the number
keypad.
Reduce/Enlarge
Reduces or enlarges the size of a copied image (see
"Reduced or enlarged copy" on page 53).
If the machine is set Eco mode, reduce and
enlarge features are not available.
Darkness
Adjusts the brightness level to make a copy that is
easier to read, when the original contains faint
markings and dark images (see "Darkness" on page 52)
Contrast
Adjusts the contrast level to scan an original that is
easier to read, when the original contains too faint or
too dark contents (see "Contrast" on page 53)
Original Type Improves the copy quality by selecting the document
type for the current copy job (see "Original" on page 53)
Layout Adjusts the layout format such as poster, clone, ID copy,
2/4-up, booklet, etc.
Layout >
2-up or 4-up
Reduces the size of the original images and prints 2 or 4
pages onto one sheet of paper.
This copy feature is available only when you
load originals into the document feeder.
Item Description
1 2
1 2
3 4
Copy menu
134
3. Useful Setting Menus
Layout >
ID copy
Your machine can print 2-sided originals on one sheet.
The machine prints one side of the original on the
upper half of the paper and the other side on the lower
half without reducing the size of the original. This
feature is helpful for copying a small-sized item such as
business card.
• The original must be placed on the scanner
glass to use this feature.
• If the machine set to Eco mode, this feature
is not available.
• For better image quality, Select (copy)
> (Menu) > Copy Feature > Original
Type > Photo on the control panel.
Item Description
Layout >
Poster Copy
Prints a single-page document onto 4 (Poster 2x2), 9
(Poster 3x3), or 16 (Poster 4x4) sheets of paper, for the
purpose of pasting the sheets together to form one
poster-size document.
• This copy feature is available only when you
place originals on the scanner glass.
• Your original is divided into 9 portions. Each
portion is scanned and printed one by one in
the following order:
Item Description
Copy menu
135
3. Useful Setting Menus
Layout >
Clone Copy
Prints multiple original images on a single page. The
number of images is automatically determined by the
original image and the paper size.
• This copy feature is available only when you
place originals on the scanner glass.
• You cannot adjust the copy size using
Reduce/Enlarge for the Clone Copy
feature.
Adjust Bkgd
Prints an image without its background. This copy
feature removes the background color and can be
helpful when copying an original containing color in
the background, such as a newspaper or a catalog.
•Off: Does not use this feature.
•Auto: Optimizes the background.
•Enhance Lev.1~2: The higher the number is, the
more vivid the background is.
•Erase Lev.1~4: The higher the number is, the lighter
the background is.
Item Description
Duplex
You can set the machine to print copies on both sides of
paper.
•Off: Prints in normal mode.
•1->2Side Short
•1->2Side Long
Item Description
2
53
Copy menu
136
3. Useful Setting Menus
2
Copy Setup
Some menus may not appear in the display depending on options or
models. If so, it is not applicable to your machine (see "Menu overview" on
page 26).
To change the menu options:
Press (copy) > (Menu) > Copy Setup on the control panel.
Item Description
Change Default Resets the value or setting to the printer’s out-of-box
state.
137
3. Useful Setting Menus
Fax menu
3
Fax Feature
Some menus may not appear in the display depending on options or
models. If so, it is not applicable to your machine (see "Menu overview" on
page 26).
To change the menu options:
• Press (fax) > (Menu)> Fax Feature on the control panel.
Item Description
Darkness
Adjusts the brightness level to scan an original that is
easier to read, when the original contains faint
markings and dark images (see "Darkness" on page 52).
Contrast
Adjusts the contrast level to scan an original that is
easier to read, when the original contains too faint or
too dark contents.
Resolution
The default document settings procedure good results
when using typical text-based originals. However, if you
send originals that are of poor quality, or contain
photographs, you can adjust the resolution to produce
a higher quality fax (see "Resolution" on page 59).
Scan Size Sets the image size.
Multi Send
Sends a fax to multiple destinations (see "Sending a fax
to multiple destinations" on page 58).
You cannot send a color fax using this feature.
Delay Send
Sets your machine to send a fax at a later time when you
will not be present (see "Delaying a fax transmission" on
page 174).
You cannot send a color fax using this feature.
Priority Send
Scans the original into memory and immediately
transmits it when the current operation is finished.
Priority transmission will interrupt a sending to multiple
destinations between stations (example, when the
transmission to station A ends, before transmission to
station B begins) or between redial attempts (see
"Sending a priority fax" on page 175).
Forward
Forwards the received or sent fax to other destination
by a fax or PC. If you are out of office but have to receive
the fax, this feature may be useful.
• See "Forwarding a sent fax to another destination"
on page 175.
• See "Forwarding a received fax" on page 176.
Item Description
Fax menu
138
3. Useful Setting Menus
4
Sending setup
Some menus may not appear in the display depending on options or
models. If so, it is not applicable to your machine (see "Menu overview" on
page 26).
To change the menu options:
• Press (fax) > (Menu) > Fax Setup > Sending on the control panel.
Secure Receive
Stores the received fax in memory without printing out.
To print received documents, you need to enter the
password. You can prevent your received faxes from
being accessed by unauthorized people (see "Receiving
in secure receiving mode" on page 179).
Add Page
Adds additional documents to a reserved delay fax job
(see "Adding documents to a reserved fax" on page
174).
Cancel Job Cancels the delayed fax job which is saved in memory
(see "Canceling a reserved fax job" on page 175).
Item Description
Item Description
Redial Times Sets the number of redial attempts. If you enter 0, the
machine will not redial.
Redial Term Sets the time interval before automatic redialling.
Prefix Dial
Sets a prefix of up to five digits. This number dials
before any automatic dial number is started. It is useful
for accessing a PABX exchange.
ECM Mode
Sends faxes using error correction mode (ECM) to
makes sure the faxes are sent smoothly without any
error. It may take more time.
Send Report
Sets the machine to print a report whether a fax
transmission was successfully completed or not. If you
select On-Error, the machine prints a report only when
a transmission is not successful.
Image TCR Prints a transmission report with a minimized image of
the first page of the fax sent.
Dial Mode
Sets the dialing mode to either tone or pulse. This
setting may not be available depending on your
country.
Fax menu
139
3. Useful Setting Menus
5
Receiving setup
Some menus may not appear in the display depending on options or
models. If so, it is not applicable to your machine (see "Menu overview" on
page 26).
To change the menu options:
• Press (fax) > (Menu) > Fax Setup > Receiving on the control panel.
Item Description
Receive Mode Selects the default fax receiving mode.
Ring To Answer Specifies the number of times the machine rings before
answering an incoming call.
Stamp RCV Name
Automatically prints the page number, and the date
and time of reception at the bottom of each page of a
received fax.
Rcv Start Code
Initiates fax reception from an extension phone
plugged into the EXT socket on the back of the
machine. If you pick up the extension phone and hear
fax tones, enter the code. It is preset to *9* at the
factory.
Auto Reduction Automatically reduces an incoming fax page to fit the
size of the paper loaded in the machine.
Discard Size Discards a specific length from the end of the received
fax.
Junk Fax Setup
Blocks any unwanted faxes that you stored in the
memory as junk fax numbers. This setting may not be
available depending on your country.
DRPD Mode
Enables a user to use a single telephone line to answer
several different telephone numbers. You can set the
machine to recognize different ring patterns for each
number. This setting may not be available depending
on your country (see "Receiving faxes using DRPD
mode" on page 179).
Duplex Print Prints the received fax data on both sides of the paper.
You can save the paper usage.
Item Description
140
3. Useful Setting Menus
System setup
6
Machine setup
Some menus may not appear in the display depending on options or
models. If so, it is not applicable to your machine (see "Menu overview" on
page 26).
To change the menu options:
• Press (Menu) > System Setup > Machine Setup on the control panel.
Item Description
Machine ID Sets the machine ID which will be printed at the top of
each fax page that you send.
Fax Number Sets the fax number which will be printed at the top of
each fax page that you send.
Date & Time Sets the date and time.
Clock Mode Selects the format for displaying time between 12 hr. and
24 hr.
Language Sets the language of the text that appears on the control
panel display.
PowerSave
Sets how long the machine waits before going to power
save mode.
When the machine does not receive data for an extended
period of time, power consumption is automatically
lowered.
Wakeup Event
You can set the condition to wake up from power-save
mode. Set the item on.
•Button Press: When you press any button except
power button, the machine wake up from the power
save mode.
•Scanner: When you insert paper in the document
feeder, the machine wake up from the power save
mode.
•Printer: When you open or close the scan unit, the
machine wake up from the power save mode.
System Timeout
Sets the time that the machine remembers previously
used copy settings. After the timeout, the machine
restores the default copy settings.
Job Timeout
Sets the length of time the printer waits before printing
the last page of a print job that does not end with a
command to print the page.
Altitude Adj. Optimize print quality according to the machine’s
altitude.
Item Description
System setup
141
3. Useful Setting Menus
7
Paper setup
Some menus may not appear in the display depending on options or
models. If so, it is not applicable to your machine (see "Menu overview" on
page 26).
Auto Continue
Determine whether or not the machine continues
printing when it detects the paper does not match the
paper settings.
•Off: If a paper mismatch occurs, the machine waits
until you insert the correct paper.
•On: If a paper mismatch occurs, an error message will
display. The machine waits for about 30 second, then
automatically clear the message and continue
printing.
Paper Mismatch
Determine whether to disregard the paper mismatch
error or not. Select Off, then the machine does not stop
printing even if the paper mismatches.
Paper Substit
Automatically substitutes the printer driver’s paper size
to prevent the paper mismatch between Letter and A4.
For example, if you have A4 paper in the tray but you set
the paper size to Letter in the printer driver, the machine
prints on A4 paper and vice versa.
PrintBlankPage
The printer detects the printing data from computer
whether a page is empty or not. You can set to print or
skip the blank page.
Toner Save
Activating this mode extends the life of your toner
cartridge and reduces your cost per page beyond what
one would experience in the normal mode, but it reduces
print quality.
Item Description
Eco Settings
Allows you to save print resources and enables eco-
friendly printing.
•Default Mode: Select whether to turn the Eco mode
on or off.
On force (On-Forced): Sets the Eco mode on with
password. If a user wants to turn the Eco mode
on/off, the user needs to enter the password.
•Select Template (Select Temp.): Selects the eco
template set from the Embedded Web Service.
Item Description
System setup
142
3. Useful Setting Menus
To change the menu options:
• Press (Menu) > System Setup > Paper Setup on the control panel.
8
Sound / Volume
Some menus may not appear in the display depending on options or
models. If so, it is not applicable to your machine (see "Menu overview" on
page 26).
To change the menu options:
• Press (Menu) > System Setup > Sound/Volume on the control panel.
Item Description
Paper Size Sets the paper size as A4, Letter, or other paper sizes,
according to your requirements.
Paper Type Chooses the type of the paper for each tray.
Paper Source Selects from which tray the paper is used.
Margin Sets the margins for the document.
Item Description
Key Sound Turns the key sound on or off. With this option set to on,
a tone sounds each time a key is pressed.
Alarm Sound
Turns the alarm sound on or off. With this option set to
on, an alarm tone sounds when an error occurs or fax
communication ends.
Speaker
Turns on or off the sounds from the telephone line
through the speaker, such as a dial tone or a fax tone.
With this option set to Comm. which means the speaker
is on until the remote machine answers.
You can adjust the volume level using On Hook
Dial. You can adjust the speaker volume only
when the telephone line is connected.
a Press (fax) on the control panel.
b Press On Hook Dial. A dial tone sounds from
the speaker.
c Press the arrows until you hear the volume you
want.
d Press On Hook Dial to save the change and
return to ready mode.
System setup
143
3. Useful Setting Menus
9
Report
Some menus may not appear in the display depending on options or
models. If so, it is not applicable to your machine (see "Menu overview" on
page 26).
To change the menu options:
• Press (Menu) > System Setup > Report on the control panel.
Ringer Adjusts the ringer volume. For the ringer volume, you can
select off, low, middle, and high level.
Item Description
All Reports Prints all kinds of reports that this machine
provides.
Configuration Prints a report on the machine's overall
configuration.
Supplies Info. Prints supplies’ information page.
Address Book Prints all of the email addresses currently stored
in the machine’s memory.
Item Description
Fax Send
Prints a transmission report including the fax
number, the number of pages, the elapsed time
of the job, the communication mode, and the
communication results for fax job. You can set up
your machine to automatically print a
transmission confirmation report after each fax
job.
Fax Sent Prints information on the faxes you have recently
sent.
Fax Received Prints information on the faxes you have recently
received.
Scheduled Jobs
Prints the document list currently stored for
delayed faxes along with the starting time and
type of each operation.
JunkFax Prints the fax numbers specified as junk fax
numbers.
Network Conf. Prints information on your machine’s network
connection and configuration.
Usage Counter Prints a usage page. The usage page contains the
total number of pages printed.
Fax Options Prints the information of a fax reports.
Item Description
System setup
144
3. Useful Setting Menus
10
Maintenance
Some menus may not appear in the display depending on options or
models. If so, it is not applicable to your machine (see "Menu overview" on
page 26).
To change the menu options:
• Press (Menu) > System Setup > Maintenance on the control panel.
11
Clear setting
Some menus may not appear in the display depending on options or
models. If so, it is not applicable to your machine (see "Menu overview" on
page 26).
To change the menu options:
• Press (Menu) > System Setup > Clear Setting on the control panel.
Item Description
CLR Empty Msg. When toner cartridge is empty, this option appears. You
can clear the empty message.
Supplies Life Shows the supply life indicators (see "Monitoring the
supplies life" on page 68.)
Serial No.
Shows the machine’s serial number. When you call for
service or register as a user on the Dell website, you can
find this.
TonerLow Alert Customizes the level to alert toner low or toner empty
(see "Setting the toner low alert" on page 69).
Item Description
All Setting Clears all of the data stored in memory and resets
all of your settings to the factory default.
Printer Setup Restores all of the printer options to the factory
default.
Fax Setup Restores all of the fax options to the factory
default.
Copy Setup Restores all of the copy options to the factory
default.
System Setup Restores all of the system options to the factory
default.
Network Setup Restores all of the network options to the factory
default. (Reboot required.)
System setup
145
3. Useful Setting Menus
12
Network setup
Some menus may not appear in the display depending on options or
models. If so, it is not applicable to your machine (see "Menu overview" on
page 26).
• Press (Menu)> Network on the control panel,
Address Book Clears all of the email address entries stored in
memory.
Fax Sent Clears all records of sent faxes.
Email Sent Clears all records of sent emails.
Fax Received Clears all records of received faxes.
Item Description
Option Description
TCP/IP (IPv4)
Selects the appropriate protocol and configure
parameters to use the network environment.
There are lots of parameters to be set. If you are
not sure, leave as is, or consult the network
administrator.
TCP/IP (IPv6) Selects this option to use the network environment
through IPv6 (see "IPv6 configuration" on page 126).
Ethernet Speed Configure the network transmission speed.
Clear Setting Reverts the network settings to the default values.
(Reboot required.)
Network Conf. This list shows information on your machine’s network
connection and configuration.
4. Special Features
This chapter explains special copying, scanning, faxing, and printing features.
• Altitude adjustment 147
• Entering various characters 148
• Setting up the fax address book 149
• Registering authorized users 152
• Printing features 153
• Scan features 165
• Fax features 172
• The procedures in this chapter are mainly based on Windows 7.
• It may be necessary to press OK to navigate to lower-level menus for some models.
147
4. Special Features
Altitude adjustment
Print quality is affected by atmospheric pressure, which is determined by the
height of the machine above sea level. The following information will guide you
on how to set your machine for the best print quality.
Before you set the altitude value, determine the altitude where you are.
1High 3
2High 2
3High 1
4Normal
• For Windows and Macintosh users, see "Device Settings" on page 188.
You can set the altitude value from Device Settings in Dell Printer Manager
program or Machine section in Printer Settings Utility program.
If your machine is connected to the network, you can set the altitude via
Embedded Web Service (see "Using Embedded Web Service" on page 184).
0
4,000 m
(13,123 ft)
3,000 m
(9,842 ft)
2,000 m
(6,561 ft)
1,000 m
(3,280 ft) 4
3
2
1
148
4. Special Features
Entering various characters
As you perform various tasks, you may need to enter names and numbers. For
example, when you set up your machine, you enter your name or your
company’s name, and the fax number. When you store fax numbers or email
addresses in memory, you may also enter the corresponding names.
1
Entering alphanumeric characters
Press the button until the correct letter appears on the display. For example, to
enter the letter O, press 6, labeled with MNO. Each time you press 6, the display
shows a different letter, M, N, O, m, n, o and finally 6. To find the letter that you
want to enter, see "Keypad letters and numbers" on page 148.
• You can enter a space by pressing 1 twice.
• To delete the last digit or character, press the left/right or up/down arrow
button.
2
Keypad letters and numbers
• Special character sets may differ from your machine depending on its
options.
• Some of the follow key values may not appear depending on the job you
are doing.
Key Assigned numbers, letters, or characters
1@ / . ’1
2A B C a b c 2
3D E F d e f 3
4 G H I g h i 4
5J K L j k l 5
6M N O m n o 6
7P Q R S p q r s 7
8T U V t u v 8
9W X Y Z w x y z 9
0& + - , 0
* * % ^ _ ~ ! # $ ( ) [ ]
(These symbols are available when you type for network authentication.)
# # = | ? " : { } < > ;
(These symbols are available when you type for network authentication.)
149
4. Special Features
Setting up the fax address book
You can set up speed number with the fax numbers you use frequently via
Embedded Web Service and then easily and quickly enter fax numbers by
entering the location numbers assigned to them in address book.
3
Registering a speed dial number
1Select (fax) > (Address Book) > New & Edit > Speed Dial on
the control panel.
2 Enter a speed dial number and press OK.
If an entry is already stored in the number you choose, the display shows the
message to allow you to change it. To start over with another speed dial
number, press (Back).
3 Enter the name you want and press OK.
4 Enter the fax number you want and press OK.
5 Press the (Stop/Clear) button to return to ready mode.
4
Using speed dial numbers
When you are prompted to enter a destination number while sending a fax,
enter the speed dial number at which you stored the number you want.
• For a one-digit (0-9) speed dial number, press and hold the
corresponding digit button on the number keypad for more than 2
seconds.
• For a two- or three-digit speed dial number, press the first digit button(s)
and then hold down the last digit button for more than 2 seconds.
• You can print the address book list by selecting (fax) >
(Address Book) > Print.
5
Editing speed dial numbers
1Select (fax) > (Address Book) > New & Edit > Speed Dial on
the control panel.
2 Enter the speed dial number you want to edit and press OK.
3 Change the name and press OK.
4 Change the fax number and press OK.
Setting up the fax address book
150
4. Special Features
5 Press (Stop/Clear) to return to ready mode.
6
Registering a group dial number
1Select (fax) > (Address Book) > New & Edit > Group Dial on
the control panel.
2 Enter a group dial number and press OK.
If an entry is already stored in the number you choose, the display shows the
message to allow you to change it. To start over with another speed dial
number, press (Back).
3 Search by entering the first few letters of the speed dial’s name to put in
the group.
4 Select the name and number you want and press OK.
5 Select Yes when Another Number? appears.
6 Repeat step 3 to include other speed dial numbers into the group.
7 When you have finished, select No when Another Number? appears
and press OK.
8 Press (Stop/Clear) to return to ready mode.
7
Editing group dial numbers
1Select (fax) > (Address Book) > New & Edit > Group Dial on
the control panel.
2 Enter the group dial number you want to edit and press OK.
3 Enter a new speed dial number to add and press OK, then Add? appears.
Enter a speed dial number stored in the group and press OK, Delete?
appears.
4 Press OK to add or delete the number.
5 Repeat step 3 to add or delete more numbers.
6 Select No at the Another Number? and press OK.
7 Press (Stop/Clear) to return to ready mode.
8
Searching address book for an entry
There are two ways to search for a number in memory. You can either scan from
A to Z sequentially, or you can search by entering the first letters of the name
associated with the number.
Setting up the fax address book
151
4. Special Features
1Select ct (fax) > (Address Book) > Search&Dial > Speed Dial
or Group Dial on the control panel.
2 Enter All or ID and press OK.
3 Press the name and number or the keypad button labeled with the letter
you want to search.
For example, if you want to find the name “MOBILE,” press the 6 button,
which is labeled with “MNO.”
4 Press (Stop/Clear) to return to ready mode.
9
Printing address book
You can check your (Address Book) settings by printing a list.
1Select ct (fax) > (Address Book) > Print on the control panel.
2 The machine begins printing.
152
4. Special Features
Registering authorized users
If you have connected your machine to a network and set up the network
parameters correctly, you can scan and send images over the network. To send
a scanned image through email or via network server safely, you must register
account information of authorized users to your local machine using Embedded
Web Service.
1Access the Embedded Web Service (see "Using Embedded Web Service"
on page 184).
2 Click Login on the upper right of the Embedded Web Service website.
3 Type in the ID and Password then click Login.
•ID: admin
•Password: dell00000
4 Click Security > User Access Control > Authentication.
5 Select Local Authentication in the Authentication Method, and click
Apply.
6 Click OK in the confirmation pop-up window.
7 Click User Profile > Add.
8 Enter User Name, Login ID, Password, Confirm Password, E-mail
Address, and Fax Number.
You can easily add individual address if you check Yes for Add individual(s)
after this group is created.
9 Click Apply.
153
4. Special Features
Printing features
For basic printing features, refer to the Basic Guide (see "Basic printing" on
page 46).
10
Changing the default print settings
1Click the Windows Start menu.
2 Select Control Panel > Devices and Printers.
3 Right-click on your machine.
4 Select Printing preferences.
If Printing preferences has a ▶, you can select other printer drivers
connected to the selected printer.
5 Change the settings on each tab.
6 Click OK.
If you want to change the settings for each print job, change it in Printing
Preferences.
11
Setting your machine as a default machine
1Click the Windows Start menu.
2 Select Control Panel > Devices and Printers.
3 Select your machine.
4 Right-click your machine and select Set as Default Printer.
If Printing preferences has a ▶, you can select other printer drivers
connected to the selected printer.
12
Using advanced print features
XPS printer driver: used to print XPS file format.
• The XPS printer driver can be installed only on Windows Vista OS or
higher.
• You can install the XPS printer driver when you insert the software CD
into your CD-ROM drive. When you install the Dell sofrware, the XPS
priner driver is automatically installed.
Printing features
154
4. Special Features
Printing to a file (PRN)
You will sometimes need to save the print data as a file.
1Check the Print to file box in the Print window.
2 Click Print.
3 Type in the destination path and the file name, and then click OK.
For example, c:\Temp\file name.
If you type in only the file name, the file is automatically saved in My
Documents, Documents and Settings, or Users. The saved folder may
differ, depending on your operating system or the application you are
using.
Understanding special printer features
You can use advanced printing features when using your machine.
To take advantage of the printer features provided by your printer driver, click
Properties or Preferences in the application’s Print window to change the
print settings. The machine name, that appears in the printer properties window
may differ depending on the machine in use.
• Some menus may not appear on the display depending on options or
models. If so, it is not applicable to your machine.
• Select the Help or click the button from the window or press F1 on
your keyboard and click on any option you want to know about (see
"Using help" on page 49).
Printing features
155
4. Special Features
Item Description
Multiple Pages per Side Selects the number of pages to print on a single
sheet of paper. To print more than one page per
sheet, the pages will be reduced in size and
arranged in the order you specify. You can print up
to 16 pages on one sheet.
Poster Printing Prints a single-page document onto 4 (Poster 2x2),
9 (Poster 3x3), or 16 (Poster 4x4) sheets of paper, for
the purpose of pasting the sheets together to form
one poster-size document.
Select the Poster Overlap value. Specify Poster
Overlap in millimeters or inches by selecting the
radio button on the upper right of Basic tab to
make it easier to paste the sheets together.
Booklet PrintingaPrints your document on both sides of a sheet of
paper and arranges the pages so that the paper can
be folded in half after printing to produce a booklet.
If you want to make a booklet, you need to print on
Letter, Legal, A4, US Folio, or Oficio sized print
media.
The Booklet Printing option is not
available for all paper sizes. Select the
available paper Size option under the
Paper tab to see what paper sizes are
available.
If you select an unavailable paper size, this
option can be automatically canceled.
Select only available paper (paper without
or mark).
Item Description
8
9
Printing features
156
4. Special Features
Double-sided Printing Print on both sides of a sheet of paper (manual).
Before printing, decide how you want your
document oriented.
• You can use this feature with Letter,
Legal, A4, US Folio or Oficio sized paper
• If your machine does not have a duplex
unit, you should complete the printing
job manually. The machine prints every
other page of the document first. After
that, a message appears on your
computer.
• We recommend not to print on both
sides of the special media, such as labels,
envelopes, or thick paper. It may cause a
paper jam or damage the machine.
Item Description
Double-sided Printing •None: Disables this feature.
•Long Edge: This option is the conventional
layout used in bookbinding.
•Short Edge: This option is the conventional
layout used in calendars.
•Reverse Double-Sided Printing: Check this
option to reverse the print order when duplex
printing.
Paper Options Changes the size of a document to appear larger or
smaller on the printed page by entering in a
percentage by which to enlarge or decrease the
document.
Watermark The watermark option allows you to print text over
an existing document. For example, you use it
when you want to have large gray letters reading
“DRAFT” or “CONFIDENTIAL” printed diagonally
across the first page or all pages of a document.
Item Description
Printing features
157
4. Special Features
Watermark
(Creating a watermark)
a To change the print settings from your software
application, access Printing Preferences.
b Click the Advanced tab, select Edit from the
Watermark drop-down list. The Edit
Watermarks window appears.
c Enter a text message in the Watermark
Message box.
You can enter up to 256 characters. The message
displays in the preview window.
Watermark
(Editing a watermark)
a To change the print settings from your software
application, access Printing Preferences.
b Click the Advanced tab, select Edit from the
Watermark drop-down list. The Edit
Watermarks window appears.
c Select the watermark you want to edit from the
Current Watermarks list and change the
watermark message and options.
d Click Update to save the changes.
e Click OK or Print until you exit the Print
window.
Item Description
Watermark
(Deleting a watermark)
a To change the print settings from your software
application, access Printing Preferences.
b Click the Advanced tab, select Edit from the
Watermark drop-down list. The Edit
Watermarks window appears.
c Select the watermark you want to delete from
the Current Watermarks list and click Delete.
d Click OK or Print until you exit the Print
window.
Item Description
Printing features
158
4. Special Features
OverlayaThis option is available only when you use the SPL/
PCL printer driver.
An overlay is text and/or images stored in the
computer hard disk drive (HDD) as a special file
format that can be printed on any document.
Overlays are often used to take the place of
letterhead paper. Rather than using preprinted
letterhead, you can create an overlay containing
exactly the same information that is currently on
your letterhead. To print a letter with your
company’s letterhead, you do not need to load
preprinted letterhead paper in the machine: just
print the letterhead overlay on your document.
To use a page overlay, you must create a new page
overlay containing your logo or image.
• The overlay document size must be the
same as the document you print with
the overlay. Do not create an overlay
with a watermark.
• The resolution of the overlay document
must be the same as that of the
document you will print with the
overlay.
Item Description
Overlay
(Creating a new page
overlay)
a To save the document as an overlay, access
Printing Preferences.
b Click the Advanced tab, and select Edit from the
Text drop-down list. Edit Overlay window
appears.
c In the Edit Overlay window, click Create.
d In the Save As window, type a name up to eight
characters in the File name box. Select the
destination path, if necessary (The default is
C:\Formover).
e Click Save. The name appears on the Overlay
List.
f Click OK or Print until you exit the Print
window.
The file is not printed. Instead, it is stored on your
computer hard disk drive.
Item Description
Printing features
159
4. Special Features
13
Macintosh printing
Some features may not be available depending on models or options. It
means that the features are not supported.
Printing a document
When you print with a Macintosh, you need to check the printer driver settings
in each application you use. Follow the steps below to print from a Macintosh:
Overlay
(Using a page overlay)
a Click the Advanced tab.
b Select the desired overlay from the Text drop-
down list.
c If the overlay file you want does not appear in
the Text drop-down list, select Edit... from the
list and click Load. Select the overlay file you
want to use.
If you have stored the overlay file you want to
use in an external source, you can also load the
file when you access the Open window.
After you select the file, click Open. The file
appears in the Overlay List box and is available
for printing. Select the overlay from the Overlay
List box.
d If necessary, check Confirm Page Overlay
When Printing box. If this box is checked, a
message window appears each time you submit
a document for printing, asking you to confirm
printing an overlay on your document.
If this box is not checked and an overlay has
been selected, the overlay automatically prints
with your document.
e Click OK or Print until you exit the Print
window.
Item Description
Overlay
(Deleting a page overlay)
a In the Printing Preferences window, click the
Advanced tab.
b Select Edit in the Text drop down list.
c Select the overlay you want to delete from the
Overlay List box.
d Click Delete.
e When a confirming message window appears,
click Yes.
f Click OK or Print until you exit the Print
window. You can delete page overlays that you
no longer use.
a. This option is not available when you use XPS driver.
Item Description
Printing features
160
4. Special Features
1Open the document to print.
2 Open the File menu and click Page Setup (Document Setup in some
applications).
3 Choose your paper size, orientation, scaling, other options, and make
sure that your machine is selected. Click OK.
4 Open the File menu and click Print.
5 Choose the number of copies and indicate which pages to print.
6 Click Print.
Changing printer settings
You can use advanced printing features when using your machine.
Open an application and select Print from the File menu. The machine name,
which appears in the printer properties window, may differ depending on the
machine in use. Except for the name, the composition of the printer properties
window is similar to the following.
Printing multiple pages on one sheet
You can print more than one page on a single sheet of paper. This feature
provides a cost-effective way to print draft copies.
1Open an application, and select Print from the File menu.
2 Select Layout from the drop-down list under Orientation. In the Pages
per Sheet drop-down list, select the number of pages you want to print
on one sheet of paper.
3 Select the other options to use.
4 Click Print.
The machine prints the selected number of pages to print on one sheet
of paper.
Using help
Click the question mark on the bottom-left corner of the window and click on
the topic you want to know about. A pop-up window appears with information
about that option's feature, which is provided from the driver.
Printing features
161
4. Special Features
14
Linux printing
Some features may not be available depending on models or options. It
means that the features are not supported.
Printing from applications
There are a lot of Linux applications that allow you to print using Common UNIX
Printing System (CUPS). You can print on your machine from any such
application.
1Open an application, and select Print from the File menu
2 Select Print directly using lpr.
3 In the LPR GUI window, select the model name of your machine from the
printer list and click Properties.
4 Change the print job properties using the following four tabs displayed
at the top of the window.
•General: Changes the paper size, the paper type, and the
orientation of the documents. It enables the duplex feature, adds
start and end banners, and changes the number of pages per sheet.
Automatic/manual duplex printing may not be available depending on
models. You can alternatively use the lpr printing system or other
applications for odd-even printing.
•Text: Specifies the page margins and set the text options, such as
spacing or columns.
•Graphics: Sets image options that are used when printing image
files, such as color options, image size, or image position.
•Advanced: Sets the print resolution, paper source, and destination.
5 Click Apply to apply the changes and close the Properties window.
6 Click OK in the LPR GUI window to start printing.
7 The Printing window appears, allowing you to monitor the status of your
print job.
To abort the current job, click Cancel.
Printing features
162
4. Special Features
Printing files
You can print many different types of files on your machine using the standard
CUPS, directly from the command line interface. The CUPS lpr utility allows you
to do that, but the driver’s package replaces the standard lpr tool by a much
more user-friendly LPR GUI program.
To print any document file:
1Enter lpr <file_name> from the Linux shell command line and press
Enter. The LPR GUI window appears.
When you type only lpr and press Enter, the Select file(s) to print
window appears first. Just select any files you want to print and click
Open.
2 In the LPR GUI window, select your machine from the list, and change
the print job properties.
3 Click OK to start printing.
Configuring Printer Properties
Using the Printer Properties window provided by the Printers configuration,
you can change the various properties for your machine as a printer.
1Open the Unified Driver Configurator.
If necessary, switch to Printers configuration.
2 Select your machine on the available printers list and click Properties.
3 The Printer Properties window appears.
The following five tabs display at the top of the window:
•General: Allows you to change the printer location and name. The
name entered in this tab displays on the printer list in Printers
configuration.
•Connection: Allows you to view or select another port. If you change
the machine port from USB to parallel or vice versa while in use, you
must re-configure the machine port in this tab.
•Driver: Allows you to view or select another machine driver. By
clicking Options, you can set the default device options.
•Jobs: Shows the list of print jobs. Click Cancel job to cancel the
selected job and select the Show completed jobs check box to see
previous jobs on the job list.
•Classes: Shows the class that your machine is in. Click Add to Class
to add your machine to a specific class or click Remove from Class
to remove the machine from the selected class.
4 Click OK to apply the changes and close the Printer Properties window.
Printing features
163
4. Special Features
15
Unix printing
Some features may not be available depending on models or options. It
means that the features are not supported (see "Features" on page 6).
Proceeding the print job
After installing the printer, choose any of the image, text, PS files to print.
1Execute “printui <file_name_to_print>” command.
For example, if you are printing “document1”
printui document1
This will open the UNIX Printer Driver Print Job Manager in which the
user can select various print options.
2 Select a printer that has been already added.
3 Select the printing options from the window such as Page Selection.
4 Select how many copies are needed in Number of Copies.
To take advantage of the printer features provided by your printer driver,
press Properties.
5 Press OK to start the print job.
Changing the machine settings
The UNIX printer driver Print Job Manager in which the user can select various
print options in printer Properties.
The following hot keys may also be used: “H” for Help, “O” for OK, “A” for Apply,
and “C” for Cancel.
General tab
•Paper Size: Set the paper size as A4, Letter, or other paper sizes, according
to your requirements.
•Paper Type: Choose the type of the paper. Options available in the list box
are Printer Default, Plain, and Thick.
•Paper Source: Select from which tray the paper is used. By default, it is Auto
Selection.
•Orientation: Select the direction in which information is printed on a page.
•Duplex: Print on both sides of paper to save paper.
Printing features
164
4. Special Features
Automatic/manual duplex printing may not be available depending on
models. You can alternatively use the lpr printing system or other
applications for odd-even printing.
•Multiple pages: Print several pages on one side of the paper.
•Page Border: Choose any of the border styles (e.g., Single-line hairline,
Double-line hairline)
Image tab
In this tab, you can change the brightness, resolution, or image position of your
document.
Text tab
Set the character margin, line space, or the columns of the actual print output.
Margins tab
•Use Margins: Set the margins for the document. By default, margins are not
enabled. The user can change the margin settings by changing the values in
the respective fields. Set by default, these values depend on the page size
selected.
•Unit: Change the units to points, inches, or centimeters.
Printer-Specific Settings tab
Select various options in the JCL and General frames to customize various
settings. These options are specific to the printer and depend on the PPD file.
165
4. Special Features
Scan features
• For basic scanning features, refer to the Basic Guide (see "Basic scanning"
on page 56).
• This feature may not be available depending on model or optional goods
(see "Features" on page 6).
• The maximum resolution that can be achieved depends upon various
factors, including computer speed, available disk space, memory, the
size of the image being scanned, and bit depth settings. Thus,depending
on your system and what you are scanning, you may not be able to scan
at certain resolutions, especially using enhanced dpi.
16
Basic scanning method
You can scan the originals with your machine via an USB cable or the network.
The following methodoloqies can be used for scanning your documents:
•Scan to PC: Scan the originals from the control panel. Then, the scanned
data will be stored in the connected computers My Documents folder (see
"Basic Scanning" on page 56).
•TWAIN: TWAIN is the one of a preset imaging applications. Scanning an
image launches the selected application, enabling you to control the
scanning process. This feature can be used via the local connection or the
network connection (see "Scanning from image editing program" on page
166).
•Dell Scan Assistant/SmarThru Office: You can use this program to scan
images or documents.
- See "Scanning with Dell Scan Assistant" on page 167
- See "Scanning with SmarThru Office" on page 168
•WIA: WIA stands for Windows Images Acquisition. To use this feature, your
computer must be connected directly with the machine via an USB cable
(see "Scanning using the WIA driver" on page 167).
17
Setting the scan settings in the computer
1Open Dell Printer Manager (see "Using Dell Printer Manager" on page
186).
2 Select the appropriate machine from the Printer List.
3 Select Scan to PC Settings menu.
4 Select the option you want.
•Scan Activation: Determines whether or not scanning is enabled on
the device.
•Profile: Displays the scanning profiles saved on the selected device.
•Basic tab: Contains settings related to general scan and device
settings.
•Image tab: Contains settings related to image altering.
Scan features
166
4. Special Features
5 Press OK.
18
Scanning from network connected machine
Make sure the printer driver is installed on your computer using the software CD,
since the printer driver includes the scan program (see "Installing the driver
locally" on page 21).
1Place a single document face down on the document glass, or load the
documents face up into the document feeder (see "Loading originals" on
page 43).
2 Select (Scan) > Scan to PC > Network PC on the control panel.
If you see Not Available message, check the port connection.
3 Select your registered computer ID, and enter the Password if
necessary.
•ID is the same ID as the registered scan ID for Dell Printer Manager >
Switch to advanced mode > Scan to PC Settings.
•Password is the 4 digit number registered password for Dell Printer
Manager > Switch to advanced mode > Scan to PC Settings.
4 Select the option you want and press OK.
5 Scanning begins.
Scanned image is saved in computer’s C:\Users\users
name\Pictures\folder. The saved folder may differ, depending on your
operating system or the application you are using.
19
Scanning from image editing program
You can scan and import documents at the image editing software such as
Adobe Photoshop, if the software is TWAIN-compliant. Follow the steps below
to scan with TWAIN-compliant software:
Scan features
167
4. Special Features
1Make sure that the machine is connected to your computer and
powered on.
2 Place a single document face down on the document glass, or load the
documents face up into the document feeder (see "Loading originals" on
page 43).
3 Open an application, such as Adobe Photoshop.
4 Click File > Import, and select the scanner device.
5 Set the scan options.
6 Scan and save your scanned image.
20
Scanning using the WIA driver
Your machine supports the Windows Image Acquisition (WIA) driver for
scanning images. WIA is one of the standard components provided by Microsoft
Windows 7 and works with digital cameras and scanners. Unlike the TWAIN
driver, the WIA driver allows you to scan and easily adjust images without using
additional software:
The WIA driver works only on Windows OS (not supported Windows 2000)
with a USB port.
1Make sure that the machine is connected to your computer and
powered on.
2 Place a single document face down on the document glass, or load the
documents face up into the document feeder (see "Loading originals" on
page 43).
3 Click Start > Control Panel > Hardware and Sound > Devices and
Printers.
4 Right-click on device driver icon in Printers and Faxes > Start Scan.
5 New Scan application appears.
6 Choose your scanning preferences and click Preview to see your
preferences affect the picture.
7 Scan and save your scanned image.
21
Scanning with Dell Scan Assistant
You can use the OCR (Optical Character Reader) feature from Dell Scan
Assistant program.
Scan features
168
4. Special Features
1Make sure that the machine is connected to your computer and
powered on.
2 Place a single document face down on the document glass, or load the
documents face up into the document feeder (see "Loading originals" on
page 43).
3 Click Start > All programs > Dell, and start Dell Scan Assistant.
Select the Help menu or click the button from the window and click on
any option you want to know about.
4 Set the scan options.
5 Click Scan.
22
Scanning with SmarThru Office
You can use the OCR (Optical Character Reader) feature from SmarThru
Office program.
1Make sure that the machine is connected to your computer and
powered on.
2 Place a single document face down on the document glass, or load the
documents face up into the document feeder (see "Loading originals" on
page 43).
3 Double-click the SmarThru Office icon.
4 The SmarThru Office appears.
Click the Help or button from the window and click on any option you
want to know about.
5 Click the SmarThru Office icon ( ) in the tray area of the Windows
taskbar to activate the SmarThru Office launcher.
6 Click the scanning icon ( ) to open the scanning window.
7 The Scan Setting window opens.
8 Set scan settings and click Scan.
Scan features
169
4. Special Features
23
Macintosh scanning
Scanning from network connected machine
1Make sure that your machine is connected to a network.
2 Place a single document face down on the document glass, or load the
documents face up into the document feeder (see "Loading originals" on
page 43).
3 Start Applications and click Image Capture.
4 According to OS, follow steps below.
•For 10.4
-Click Devices > Browse Devices on Menu bar.
- Select your machine in Twain devices option. Make sure that Use
TWAIN software checkbox is checked.
- Click Connect.
If a warning message appears, click Change Port.. to select port,
or If TWAIN UI appears, click Change Port.. from the Preference
tab and select a new port.
•For 10.5
-Click Devices > Browse Devices on Menu bar.
- Make sure that Connected checkbox is checked beside your
machine in Bonjour Devices.
- If you want to scan using TWAIN, refer to the Mac OS X10.4 steps
above.
• For 10.7, select your device below SHARED.
5 Set the scan options on this program.
6 Scan and save your scanned image.
• If scanning does not operate in Image Capture, update Mac OS to the
latest version. Image Capture operates properly Mac OS X 10.4.7 or
higher.
• For more information, refer to the Image Capture’s help.
• You can also scan using TWAIN-compliant software, such as Adobe
Photoshop.
Scan features
170
4. Special Features
24
Linux scanning
Scanning
1Make sure that the machine is connected to your computer and
powered on.
2 Double-click the Unified Driver Configurator on your desktop.
3 Click the button to switch to Scanners Configuration.
4 Select the scanner on the list.
5 Click Properties.
6 Place a single document face down on the document glass, or load the
documents face up into the document feeder (see "Loading originals" on
page 43).
7 From the Scanner Properties window, click Preview.
Scan features
171
4. Special Features
8 The document is scanned and the image preview appears in the
Preview Pane.
9 Drag the pointer to set the image area to be scanned in the Preview
Pane.
10 Select the option you want.
11 Scan and save your scanned image.
For later use, you can save as your scan settings and add it to the Job Type
drop-down list.
Editing an image with Image Manager
The Image Manager application provides you with menu commands and tools
to edit your scanned image.
172
4. Special Features
Fax features
For basic faxing features, refer to the Basic Guide (see "Basic faxing" on page
57).
25
Automatic redialing
When the number you have dialed is busy or there is no answer when you send
a fax, the machine automatically redials the number. The redial time depends on
the country's factory default setting.
When the display shows Retry Redial?, press (Start) button to redial the
number without waiting. To cancel the automatic redialing, press (Stop/
Clear).
To change the time interval between redials and the number of redial attempts.
1Press (fax) > (Menu)> Fax Setup > Sending on the control
panel.
2 Select Redial Times or Redial Term you want.
3 Select the option you want.
26
Redialing the fax number
1Press (Redial/Pause) button on the control panel.
2 Select the fax number you want.
Ten recently sent fax numbers with ten received Caller IDs are shown.
3 When an original is loaded in the document feeder, the machine
automatically begins to send.
If an original is placed on the scanner glass, select Yes to add another
page. Load another original and press OK. When you have finished,
select No when Another Page? appears.
27
Confirming a transmission
When the last page of your original has been sent successfully, the machine
beeps and returns to ready mode.
When something goes wrong while sending your fax, an error message appears
on the display. If you receive an error message, press (Stop/Clear) to clear
the message and try to send the fax again.
Fax features
173
4. Special Features
You can set your machine to print a confirmation report automatically each
time sending a fax is completed. Press (fax) > (Menu) > Fax Setup
> Sending > Send Report on the control panel.
28
Sending a fax in the computer
You can send a fax from your computer without going to the machine.
To send a fax from your computer, the Dell Network PC Fax program must be
installed. This program will be installed when you installed the printer driver.
1Open the document to be sent.
2 Select Print from the File menu.
The Print window will be displayed. It may look slightly different
depending on your application.
3 Select Dell Network PC Fax from the Print window
4 Click Print or OK.
5 Enter the recipients’ numbers and select the option
Select the Help menu or click the button from the window and click on
any option you want to know about.
6 Click Send.
Fax features
174
4. Special Features
29
Delaying a fax transmission
You can set your machine to send a fax at a later time when you will not be
present. You cannot send a color fax using this feature.
1Place a single document face down on the document glass, or load the
documents face up into the document feeder.
2 Press (fax) on the control panel.
3 Adjust the resolution and the darkness to suit your fax needs.
4 Press (Menu) > Fax Feature > Delay Send on the control panel.
5 Enter the number of the receiving fax machine and press OK.
6 The display asks you to enter another fax number to send the document.
7 To enter more fax numbers, press OK when Yes highlights and repeat
steps 5.
• You can add up to 10 destinations.
• Once you entered a group dial number, you cannot enter another group
dial numbers anymore.
8 Enter the job name and the time.
If you set a time earlier than the current time, the fax will be sent at that time
on the following day.
9 The original is scanned into memory before transmission.
The machine returns to ready mode. The display reminds you that you
are in ready mode and that a delayed fax is set.
You can check the list of delayed fax jobs.
Press (Menu) > System Setup > Report > Schdule Jobs on the control
panel.
Adding documents to a reserved fax
1Place a single document face down on the document glass, or load the
documents face up into the document feeder.
2 Press (fax) > (Menu) > Fax Feature > Add Pages on the control
panel.
3 Select the fax job and press OK.
When you have finished, select No when Another Page? appears. The
machine scans the original into memory.
4 Press (Stop/Clear) to return to ready mode.
Fax features
175
4. Special Features
Canceling a reserved fax job
1Press (fax) > (Menu) > Fax Feature > Cancel Job on the control
panel.
2 Select the fax job you want and press OK.
3 Press OK when Yes highlights.
The selected fax is deleted from memory.
4 Press (Stop/Clear) to return to ready mode.
30
Sending a priority fax
This function is used when a high priority fax need to be sent ahead of reserved
operations. The original is scanned into memory and immediately transmitted
when the current operation is finished.
1Place a single document face down on the document glass, or load the
documents face up into the document feeder.
2 Press (Fax) > (Menu) > Fax Feature > Priority Send on the
control panel.
3 Enter the destination fax number and press OK.
4 Enter the job name and press OK.
5 If an original is placed on the scanner glass, select Yes to add another
pages. Load another original and press OK.
When you have finished, select No when Another Page? appears.
The machine starts to scan and send a fax to destinations.
31
Forwarding a sent fax to another destination
You can set the machine to forward the received or sent fax to other destination
by a fax. If you are out of office but have to receive the fax, this feature may be
useful.
• When you forward a fax by an email, you must first set the mail server and
IP address in Embedded Web Service (see "Using Embedded Web
Service" on page 184).
• Though you sent or received a color fax, the data is forwarded in
grayscale.
1Place a single document face down on the document glass, or load the
documents face up into the document feeder.
2 Press (fax) > (Menu) > Fax Feature > Forward > Fax > Send
Forward > On on the control panel.
Fax features
176
4. Special Features
Forward options may not be available depending on model or optional
goods (see "Variety feature" on page 7).
3 Enter the destination fax number and press OK.
4 Press (Stop/Clear) to return to ready mode.
Subsequent sent faxes will be forwarded to the specified fax machine.
32
Forwarding a received fax
You can set the machine to forward the received or sent fax to other destination
by a fax. If you are out of office but have to receive the fax, this feature may be
useful.
Though you sent or received a color fax, the data is forwarded in grayscale.
1Press (fax) > (Menu) > Fax Feature > Forward > Fax, Email, or
Server > Receive Forward > Forward on the control panel.
Forward options may not be available depending on model or optional
goods (see "Variety feature" on page 7).
2 To set the machine to print out a fax when fax forwarding has been
completed, select Forward & Print.
3 Enter the destination fax number, email address, or server address and
press OK.
4 Enter the starting tim and ending time, then press OK.
5 Press (Stop/Clear) to return to ready mode.
Subsequent sent faxes will be forwarded to the specified fax machine.
33
Receiving a fax in the computer
• This feature may not be available depending on model or optional goods
(see "Features" on page 6).
• To use this feature, set the option on the control panel:
Press (fax) > (Menu) > Fax Feature > Forward > PC > On the
control panel.
1Open the Dell Printer Manager.
2 Select the appropriate machine from the Printer List.
3 Select Fax to PC Settings menu.
Fax features
177
4. Special Features
4 Use Set Fax Receiving to change the fax settings.
•Enable Fax Receiving From Device: Select whether to use or not.
•Image Type: Convert the received faxes to PDF or TIFF.
•Save Location: Select location to save the converted faxes.
•Prefix: Select file or folder scheme as prefix.
•Print received fax: After receiving the fax, set prints information for
the received fax.
•Notify me when complete: Set to show the popup window to
notify receiving a fax.
•Open with default application: After receiving the fax, open it with
default application.
•None: After receiving a fax, the machine does not notify the user or
opens the application.
5 Press OK.
34
Changing the receive modes
1Press (fax) > (Menu) > Fax Setup > Receiving > Receive Mode
on the control panel.
2 Select the option you want.
•Fax: Answers an incoming fax call and immediately goes into the fax
reception mode.
•Tel: Receives a fax by pressing (On Hook Dial) and then
(Start) button.
•Ans/Fax: Is for when an answering machine attached to your
machine. Your machine answers an incoming call, and the caller can
leave a message on the answering machine. If the fax machine
senses a fax tone on the line, the machine automatically switches to
Fax mode to receive the fax.
To use the Ans/Fax mode, attach an answering machine to the EXT socket
on the back of your machine.
•DRPD: you can receive a call using the Distinctive Ring Pattern
Detection (DRPD) feature. Distinctive Ring is a telephone company
service which enables an user to use a single telephone line to
answer several different telephone numbers. For further details, see
"Receiving faxes using DRPD mode" on page 179.
Fax features
178
4. Special Features
This setting may not be available depending on your country.
3 Press OK.
4 Press (Stop/Clear) to return to ready mode.
35
Receiving manually in Tel mode
You can receive a fax call by pressing (On Hook Dial) button and then
pressing (Start) when you hear a fax tone. If your machine has a handset,
you can answer calls using the handset (see "Features" on page 6).
36
Receiving in Answering Machine/Fax mode
To use this mode, you must attach an answering machine to the EXT socket on
the back of your machine. If the caller leaves a message, the answering machine
stores the message. If your machine detects a fax tone on the line, it
automatically starts to receive the fax.
• If you have set your machine to this mode and your answering machine
is switched off, or no answering machine is connected to EXT socket,
your machine automatically goes into Fax mode after a predefined
number of rings.
• If the answering machine has a user-selectable ring counter, set the
machine to answer incoming calls within 1 ring.
• If the machine is in Tel mode, disconnect or switch off the answering
machine with the fax machine. Otherwise, the outgoing message from
the answering machine will interrupt your phone conversation.
37
Receiving faxes with an extension telephone
When you are using an extension telephone connected to the EXT socket, you
can receive a fax from someone you are talking to on the extension telephone,
without going to the fax machine.
When you receive a call on the extension phone and hear fax tones, press the
keys *9* on the extension phone. The machine receives the fax.
*9* is the remote receive code preset at the factory. The first and the last
asterisks are fixed, but you can change the middle number to whatever you
want.
While you are talking over the telephone connected to the EXT socket, copy
and scan features are not available.
Fax features
179
4. Special Features
38
Receiving faxes using DRPD mode
Distinctive Ring is a telephone company service which enables an user to use a
single telephone line to answer several different telephone numbers. This
feature is often used by answering services who answer telephones for many
different clients and need to know which number someone is calling in on to
properly answer the phone.
1Select (fax) > (Menu) > Fax Setup > Receiving > DRPD Mode
> Waiting Ring on the control panel.
2 Call your fax number from another telephone.
3 When your machine begins to ring, do not answer the call. The machine
requires several rings to learn the pattern.
When the machine completes learning, the display shows Completed
DRPD Setup. If the DRPD setup fails, Error DRPD Ring appears.
4 Press OK when DRPD appears and start over from step 2.
• DRPD must be set up again if you re-assign your fax number, or connect
the machine to another telephone line.
• After DRPD has been set up, call your fax number again to verify that the
machine answers with a fax tone. Then have a call placed to a different
number assigned to that same line to be sure the call is forwarded to the
extension telephone or answering machine plugged into the EXT socket.
39
Receiving in secure receiving mode
This feature may not be available depending on model or optional goods
(see "Features" on page 6).
You may need to prevent your received faxes from being accessed by
unauthorized people. Turn on secure receiving mode, then all incoming faxes
go into memory. You can print the incoming faxes with entering the password.
To use the secure receiving mode, activate the menu from (fax) >
(Menu) > Fax Feature > Secure Receive on the control panel.
Printing received faxes
1Select (fax) > (Menu) > Fax Feature > Secure Receive > Print
on the control panel.
2 Enter a four-digit password and press OK.
3 The machine prints all of the faxes stored in memory.
Fax features
180
4. Special Features
40
Printing faxes on both sides of the paper
• Some menus may not appear on the display depending on options or
models. If so, it is not applicable to your machine.
• This feature may not be available depending on model or optional goods
(see "Features" on page 6).
1Place a single document face down on the document glass, or load the
documents face up into the document feeder.
2 Press (fax) > (Menu) > Fax Setup > Receiving > Duplex Print
on the control panel.
•Off: Prints in Normal mode.
•Long Edge: Prints pages to be read like a book.
•Short Edge: Prints pages to be read by flipping like a note pad.
3 Press OK.
4 Press (Stop/Clear) to return to ready mode.
41
Receiving faxes in memory
Since your machine is a multi-tasking device, it can receive faxes while you are
making copies or printing. If you receive a fax while you are copying or printing,
your machine stores incoming faxes in its memory. Then, as soon as you finish
copying or printing, the machine automatically prints the fax.
If fax is received and being printed, other copy and print jobs cannot be
processed at the same time.
42
Printing sent fax report automatically
You can set the machine to print a report with detailed information about the
previous 50 communication operations, including time and dates.
1Press (fax) > (Menu) > Fax Setup > Auto Report > On on the
control panel.
2 Press (Stop/Clear) to return to ready mode.
2
5
3
5. Useful Management
Tools
This chapter introduces management tools provided to help you make full use of your machine.
• Using Firmware update utility 182
• Using Dell Supplies Ordering Utility 183
• Using Embedded Web Service 184
• Using Dell Printer Manager 186
• Using Dell Printer Status 189
• Using the Linux Unified Driver Configurator 191
182
5. Useful Management Tools
Using Firmware update utility
Firmware Update Utility allows you to maintain your machine by upgrading firmware.
1From the Start menu, select Programs or All Programs > Dell > Dell Printers > your printer driver name > Firmware Update Utility.
2 Download the latest firmware. Click http://www.support.dell.com.
3 If your printer is connected with an USB cable, click USB Connected Printer or Network Connected Printer.
4 Click Browse and select the downloaded firmware file.
5 Click Update Firmware.
183
5. Useful Management Tools
Using Dell Supplies Ordering Utility
To order replacement toner cartridges or supplies from Dell:
Availabe for Windows or Macintosh OS users only.
1Double-click the Dell Supplies Ordering Utility icon on your desktop.
OR
From the Start menu, select Programs or All Programs >Dell > Dell
Printers > your printer driver name > Dell Supplies Ordering Utility.
For Macintosh,
Open the Applications folder > Dell folder > Dell Supplies Ordering
Utility.
2 The Dell Supplies Ordering Utility window opens.
184
5. Useful Management Tools
Using Embedded Web Service
• Internet Explorer 6.0 or higher is the minimum requirement for
Embedded Web Service.
•Embedded Web Service explanation in this user’s guide may differ from
your machine depending on its options or models.
• Network model only (see "Software" on page 6).
1
Accessing Embedded Web Service
1Access a web browser, such as Internet Explorer, from Windows.
Enter the machine IP address of your printer (http://xxx.xxx.xxx.xxx) in
the address field and press the Enter key or click Go.
2 Your machine’s embedded website opens.
Logging into Embedded Web Service
Before configuring options in Embedded Web Service, you need to log-in as an
administrator. You can still use Embedded Web Service without logging in but
you won’t have access to Settings tab and Security tab.
1Click Login on the upper right of the Embedded Web Service website.
2 Type in the ID and Password then click Login.
•ID: admin
•Password: dell00000
2
Embedded Web Service overview
Some tabs may not appear depending on your model.
Information tab
This tab gives you general information about your machine. You can check
things, such as remaining amount of toner. You can also print reports, such as an
error report.
•Active Alerts: Shows the alerts that have occurred in the machine and their
severity.
•Supplies: Shows how many pages are printed and amount of toner left in
the cartridge.
Using Embedded Web Service
185
5. Useful Management Tools
•Usage Counters: Shows the usage count by print types: simplex and
duplex.
•Current Settings: Shows the machine’s and network’s information.
•Print information: Prints reports such as system related reports, e-mail
address, and font reports.
Settings tab
This tab allows you to set configurations provided by your machine and
network. You need to log-in as an administrator to view this tab.
•Machine Settings tab: Sets options provided by your machine.
•Network Settings tab: Shows options for the network environment. Sets
options such as TCP/IP and network protocols.
Security tab
This tab allows you to set system and network security information. You need to
log-in as an administrator to view this tab.
•System Security: Sets the system administrator’s information and also
enables or disables machine features.
•Network Security: IPv4/IPv6 filtering.
•User Access Control: Classifies users into several groups according to each
user’s role. Each user’s authorization, authentication and accounting will be
controlled by the group’s role definition.
Maintenance tab
This tab allows you to maintain your machine by upgrading firmware and
setting contact information for sending emails. You can also connect to Dell
website or download drivers by selecting the Link menu.
•Firmware Upgrade: Upgrade your machine’s firmware.
•Contact Information: Shows the contact information.
•Link: Shows links to useful sites where you can download or check
information.
186
5. Useful Management Tools
Using Dell Printer Manager
• Available for Windows and Macintosh OS users only (see "Software" on
page 6).
• For Windows, Internet Explorer 6.0 or higher is the minimum
requirement for Dell Printer Manager.
Dell Printer Manager is an application that combines Dell machine settings into
one location. Dell Printer Manager combines device settings as well as printing
environments, settings/actions and launching. All of these features provide a
gateway to conveniently use your Dell machine. Dell Printer Manager provides
two different user interfaces for the user to choose from: the basic user interface
and the advanced user interface. Switching between the two interfaces is easy:
just click a button.
3
Understanding Dell Printer Manager
To open the program:
For Windows,
Select Start > Programs or All Programs > Dell > Dell Printers > Dell Printer
Manager > Dell Printer Manager.
For Macintosh,
Open the Applications folder > Dell folder > Dell Printer Manager.
The Dell Printer Manager interface is comprised of various basic sections as
described in the table that follows:
The screenshot may differ depending on operating system you are using.
1
Printer list The Printer List displays printers installed on your
computer and network printers added by network
discovery (Windows only).
Using Dell Printer Manager
187
5. Useful Management Tools
Select the Help menu or click the button from the window and click on
any option you want to know about.
4
Advanced settings user interface overview
The advanced user interface is intended to be used by the person responsible
for managing the network and machines.
Some menus may not appear in the display depending on options or
models. If so, it is not applicable to your machine.
2
Printer
information
This area gives you general information about your
machine. You can check information, such as the machine’s
model name, IP address (or Port name), and machine
status.
You can view the online User’s Guide.
3
Application
information
Includes links for changing to the advanced settings,
preference, help, and about.
The button is used to change the user
interface to the advanced settings user interface
(see "Advanced settings user interface overview"
on page 187).
4
Quick links Displays Quick links to machine specific functions. This
section also includes links to applications in the advanced
settings.
If you connect your machine to a network, the
Embedded Web Service icon is enabled.
5
Contents area Displays information about the selected machine,
remaining toner level, and paper. The information will vary
based on the machine selected. Some machines do not
have this feature.
6
Order supplies Click on the Order button from the supply ordering
window. You can order replacement toner cartridge(s)
from online.
Using Dell Printer Manager
188
5. Useful Management Tools
Device Settings
You can configure various machine settings such as machine setup, paper,
layout, emulation, network, and print information.
Scan to PC Settings
This menu includes settings to create or delete scan to PC profiles.
•Scan Activation: Determines whether or not scanning is enabled on the
device.
•Profile: Displays the scanning profiles saved on the selected device.
•Basic tab: Contains settings related general scan and device settings.
•Image tab: Contains settings related to image altering.
Fax to PC Settings
This menu includes settings related to the basic fax functionality of the selected
device.
•Disable: If Disable is On, incoming faxes will not be received on this device.
•Enable Fax Receiving from Device: Enables faxing on the device and allow
more options to be set.
Alert Settings (Windows only)
This menu includes settings related to error alerting.
•Printer Alert: Provides settings related to when alerts will be received.
•Email Alert: Provides options relating to receiving alerts via email.
•Alert History: Provides a history of device and toner related alerts.
189
5. Useful Management Tools
Using Dell Printer Status
The Dell Printer Status is a program that monitors and informs you of the
machine status.
• The Dell Printer Status window and its contents shown in this user’s
guide may differ depending on the machine or operating system in use.
• Check the operating system(s) that are compatible with your machine
(see "Specifications" on page 94).
• Available for Windows OS users only (see "Software" on page 6).
5
Dell Printer Status overview
If an error occurs while operating, you can check the error from the Dell Printer
Status. Dell Printer Status is installed automatically when you install the machine
software.
You can also launch Dell Printer Status manually. Go to the Printing
Preferences, click the Basic tab > Printer Status button.
These icons appear on the Windows task bar:
Icon Mean Description
Normal The machine is in ready mode and experiencing no
errors or warnings.
Warning The machine is in a state where an error might occur in
the future. For example, it might be in toner low status,
which may lead to toner empty status.
Error The machine has at least one error.
1
Toner Level You can view the level of toner remaining in each
toner cartridge. The machine and the number of
toner cartridge(s) shown in the above window may
differ depending on the machine in use. Some
machines do not have this feature.
Using Dell Printer Status
190
5. Useful Management Tools
2Option You can set printing job alert related settings.
3Order Supplies You can order replacement toner cartridge(s) from
online.
4User’s Guide You can view the online User’s Guide.
5Close Close the window.
191
5. Useful Management Tools
Using the Linux Unified Driver Configurator
The Unified Driver Configurator is a tool primarily intended for configuring
machine devices. You need to install Unified Linux Driver to use Unified Driver
Configurator (see "Installation for Linux" on page 113).
After the driver is installed on your Linux system, the Unified Driver Configurator
icon will automatically be created on your desktop.
6
Opening Unified Driver Configurator
1Double-click the Unified Driver Configurator on the desktop.
You can also click the Startup Menu icon and select Dell Unified Driver
> Unified Driver Configurator.
2 Click each button on the left to switch to the corresponding
configuration window.
1Printer Configuration
2Port Configuration
Using the Linux Unified Driver Configurator
192
5. Useful Management Tools
To use the on screen help, the Help or button from the window.
3 After changing the configurations, click Exit to close the Unified Driver
Configurator.
7
Printers configuration
Printers configuration has the two tabs: Printers and Classes.
Printers tab
View the current system’s printer configuration by clicking on the machine icon
button on the left side of the Unified Driver Configurator window.
1Switches to Printers configuration.
2Shows all of the installed machines.
3Shows the status, model name, and URI of your machine.
Using the Linux Unified Driver Configurator
193
5. Useful Management Tools
The printer control buttons are, as follows:
•Refresh: Renews the available machines list.
•Add Printer: Allows you to add a new machines.
•Remove Printer: Removes the selected machine.
•Set as Default: Sets the current selected machine as a default machine.
•Stop/Start: Stops/starts the machine.
•Test: Allows you to print a test page to ensure the machine is working
properly.
•Properties: Allows you to view and change the printer’s properties.
Classes tab
The Classes tab shows a list of available machine classes.
•Refresh: Renews the classes list.
•Add Class: Allows you to add a new machine class.
•Remove Class: Removes the selected machine class.
1Shows all of the machine classes.
2Shows the status of the class and the number of machines
in the class.
Using the Linux Unified Driver Configurator
194
5. Useful Management Tools
8
Ports configuration
In this window, you can view the list of available ports, check the status of each
port and release a port that is stalled in a busy state when its owner has
terminated the job for any reason.
•Refresh: Renews the available ports list.
•Release port: Releases the selected port.
1Switches to Ports configuration.
2Shows all of the available ports.
3Shows the port type, device connected to the port, and
status.
6. Troubleshooting
This chapter gives helpful information for what to do if you encounter an error.
• Paper feeding problems 196
• Power and cable connecting problems 197
• Printing problems 198
• Printing quality problems 201
• Copying problems 209
• Scanning problems 210
• Faxing problems 212
• Operating system problems 214
196
6. Troubleshooting
Paper feeding problems
Condition Suggested solutions
Paper jams during printing. Clear the paper jam.
Paper sticks together. • Check the maximum paper capacity of the tray.
• Make sure that you are using the correct type of paper.
• Remove paper from the tray and flex or fan the paper.
• Humid conditions may cause some paper to stick together.
Multiple sheets of paper do not feed. Different types of paper may be stacked in the tray. Load paper of only one type, size, and weight.
Paper does not feed into the machine. • Remove any obstructions from inside the machine.
• Paper has not been loaded correctly. Remove paper from the tray and reload it correctly.
• There is too much paper in the tray. Remove excess paper from the tray.
• The paper is too thick. Use only paper that meets the specifications required by the machine.
The paper keeps jamming. • There is too much paper in the tray. Remove excess paper from the tray. If you are printing on special materials, use the
manual feeding in tray.
• An incorrect type of paper is being used. Use only paper that meets the specifications required by the machine.
• There may be debris inside the machine. Open the front cover and remove any debris.
Transparencies stick together in the paper
exit.
Use only transparencies specifically designed for laser printers. Remove each transparency as it exits from the machine.
Envelopes skew or fail to feed correctly. Ensure that the paper guides are against both sides of the envelopes.
197
6. Troubleshooting
Power and cable connecting problems
Condition Suggested solutions
The machine is not receiving power,
or the connection cable between the
computer and the machine is not
connected properly.
• Connect the machine to the electricity supply first. If the machine has a (Power) button on the control, press it.
• Disconnect the machine’s cable and reconnect it.
198
6. Troubleshooting
Printing problems
Condition Possible cause Suggested solutions
The machine does not
print.
The machine is not receiving power. Connect the machine to the electricity supply first. If the machine has a (Power)
button on the control, press it.
The machine is not selected as the default
machine.
Select your machine as your default machine in Windows.
Check the machine for the following:
• The cover is not closed. Close the cover.
• Paper is jammed. Clear the paper jam (see "Clearing paper jams" on page 82).
• No paper is loaded. Load paper (see "Loading paper in the tray" on page 34).
• The toner cartridge is not installed. Install the toner cartridge (see "Replacing the toner cartridge" on page 67).
• Make sure the protect cover and sheets are removed from the toner cartridge (see "Replacing the toner cartridge" on page 67).
If a system error occurs, contact your service representative.
The connection cable between the computer and
the machine is not connected properly.
Disconnect the machine cable and reconnect it (see "Rear view" on page 17).
The connection cable between the computer and
the machine is defective.
If possible, attach the cable to another computer that is working properly and print a job.
You can also try using a different machine cable.
The port setting is incorrect. Check the Windows printer settings to make sure that the print job is sent to the correct
port. If the computer has more than one port, make sure that the machine is attached to
the correct one.
Printing problems
199
6. Troubleshooting
The machine does not
print.
The machine may be configured incorrectly. Check the Printing Preferences to ensure that all of the print settings are correct.
The printer driver may be incorrectly installed. Uninstall and reinstall the machine’s driver.
The machine is malfunctioning. Check the display message on the control panel to see if the machine is indicating a
system error. Contact a service representative.
The document size is so big that the hard disk
space of the computer is insufficient to access the
print job.
Get more hard disk space and print the document again.
The output tray is full. Once the paper is removed from the output tray, the machine resumes printing.
The machine selects print
materials from the wrong
paper source.
The paper option that was selected in the
Printing Preferences may be incorrect.
For many software applications, the paper source selection is found under the Paper tab
within the Printing Preferences (see "Opening printing preferences" on page 48).
Select the correct paper source. See the printer driver help screen (see "Using help" on
page 49).
A print job is extremely
slow.
The job may be very complex. Reduce the complexity of the page or try adjusting the print quality settings.
Half the page is blank. The page orientation setting may be incorrect. Change the page orientation in your application (see "Opening printing preferences" on
page 48). See the printer driver help screen (see "Using help" on page 49).
The paper size and the paper size settings do not
match.
Ensure that the paper size in the printer driver settings matches the paper in the tray.
Or, ensure that the paper size in the printer driver settings matches the paper selection
in the software application settings you use (see "Opening printing preferences" on
page 48).
The machine prints, but
the text is wrong,
garbled, or incomplete.
The machine cable is loose or defective. Disconnect the machine cable and reconnect. Try a print job that you have already
printed successfully. If possible, attach the cable and the machine to another computer
that you know works and try a print job. Finally, try a new machine cable.
The wrong printer driver was selected. Check the application’s printer selection menu to ensure that your machine is selected.
The software application is malfunctioning. Try printing a job from another application.
The operating system is malfunctioning. Exit Windows and reboot the computer. Turn the machine off and back on again.
Condition Possible cause Suggested solutions
Printing problems
200
6. Troubleshooting
Pages print, but they are
blank.
The toner cartridge is defective or out of toner. Redistribute the toner, if necessary.
If necessary, replace the toner cartridge.
• See "Redistributing toner" on page 66.
• See "Replacing the toner cartridge" on page 67.
The file may have blank pages. Check the file to ensure that it does not contain blank pages.
Some parts, such as the controller or the board,
may be defective.
Contact a service representative.
The machine does not
print PDF files correctly.
Some parts of graphics,
text, or illustrations are
missing.
Incompatibility between the PDF file and the
Acrobat products.
Printing the PDF file as an image may enable the file to print. Turn on Print As Image
from the Acrobat printing options.
It will take longer to print when you print a PDF file as an image.
The print quality of
photos is not good.
Images are not clear.
The resolution of the photo is very low. Reduce the photo size. If you increase the photo size in the software application, the
resolution will be reduced.
Before printing, the
machine emits vapor near
the output tray.
Using damp paper can cause vapor during
printing.
This is not a problem. Just keep printing.
The machine does not
print special-sized paper,
such as billing paper.
Paper size and paper size setting do not match. Set the correct paper size in the Custom in Paper tab in Printing Preferences (see
"Opening printing preferences" on page 48).
The printed billing paper
is curled.
The paper type setting does not match. Change the printer option and try again. Go to Printing Preferences, click Paper tab,
and set type to Thick (see "Opening printing preferences" on page 48).
Condition Possible cause Suggested solutions
201
6. Troubleshooting
Printing quality problems
If the inside of the machine is dirty or paper has been loaded improperly, there
might be a reduction in print quality. See the table below to clear the problem.
Condition Suggested solutions
Light or faded print • If a vertical white streak or faded area appears on the page, the toner supply is low. Install a new toner cartridge (see "Replacing the
toner cartridge" on page 67).
• The paper may not meet paper specifications; for example, the paper may be too moist or rough.
• If the entire page is light, the print resolution setting is too low or the toner save mode is on. Adjust the print resolution and turn
the toner save mode off. See the help screen of the printer driver.
• A combination of faded or smeared defects may indicate that the toner cartridge needs cleaning. Clean the inside of your machine
(see "Cleaning the machine" on page 70).
• The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page
70). If these steps do not correct the problem, contact a service representative.
The top half of the paper is
printed lighter than the rest of
the paper
The toner might not adhere properly to this type of paper.
• Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set the paper type to Recycled (see
"Opening printing preferences" on page 48).
Printing quality problems
202
6. Troubleshooting
Toner specks • The paper may not meet specifications; for example, the paper may be too moist or rough.
• The transfer roller may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 70).
• The paper path may need cleaning. Contact a service representative (see "Cleaning the machine" on page 70).
Dropouts If faded areas, generally rounded, occur randomly on the page:
• A single sheet of paper may be defective. Try reprinting the job.
• The moisture content of the paper is uneven or the paper has moist spots on its surface. Try a different brand of paper.
• The paper lot is bad. The manufacturing processes can cause some areas to reject toner. Try a different kind or brand of paper.
• Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set type to Thick (see "Opening
printing preferences" on page 48).
If these steps do not correct the problem, contact a service representative.
White Spots If white spots appear on the page:
• The paper is too rough and a lot of dirt from paper falls to the inner components within the machine, so the transfer roller may be
dirty. Clean the inside of your machine (see "Cleaning the machine" on page 70).
• The paper path may need cleaning. Clean the inside of your machine (see "Cleaning the machine" on page 70).
If these steps do not correct the problem, contact a service representative.
Condition Suggested solutions
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Printing quality problems
203
6. Troubleshooting
Vertical lines If black vertical streaks appear on the page:
• The surface (drum part) of the toner cartridge inside the machine has probably been scratched. Remove the toner cartridge and
install a new one (see "Replacing the toner cartridge" on page 67).
If white vertical streaks appear on the page:
• The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page
70). If these steps do not correct the problem, contact a service representative.
Black or color background If the amount of background shading becomes unacceptable:
• Change to a lighter weight paper.
• Check the environmental conditions: very dry conditions or a high level of humidity (higher than 80% RH) can increase the amount
of background shading.
• Remove the old toner cartridge and install a new one (see "Replacing the toner cartridge" on page 67).
• Thoroughly redistribute the toner (see "Redistributing toner" on page 66).
Toner smear • Clean the inside of the machine (see "Cleaning the machine" on page 70).
• Check the paper type and quality.
• Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on page 67).
Condition Suggested solutions
Printing quality problems
204
6. Troubleshooting
Vertical repetitive defects If marks repeatedly appear on the printed side of the page at even intervals:
• The toner cartridge may be damaged. If you still have the same problem, remove the toner cartridge and, install a new one (see
"Replacing the toner cartridge" on page 67).
• Parts of the machine may have toner on them. If the defects occur on the back of the page, the problem will likely correct itself after
a few more pages.
• The fusing assembly may be damaged. Contact a service representative.
Background scatter Background scatter results from bits of toner randomly distributed on the printed page.
• The paper may be too damp. Try printing with a different batch of paper. Do not open packages of paper until necessary so that
the paper does not absorb too much moisture.
• If background scatter occurs on an envelope, change the printing layout to avoid printing over areas that have overlapping seams
on the reverse side. Printing on seams can cause problems.
Or select Thick from the Printing Preferences window (see "Opening printing preferences" on page 48).
• If background scatter covers the entire surface area of a printed page, adjust the print resolution through your software application
or in Printing Preferences (see "Opening printing preferences" on page 48). Ensure the correct paper type is selected. For example:
If Thicker Paper is selected, but Plain Paper actually used, an overcharging can occur causing this copy quality problem.
• If you are using a new toner cartridge, redistribute the toner first (see "Redistributing toner" on page 66).
Toner particles are around bold
characters or pictures
The toner might not adhere properly to this type of paper.
• Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set the paper type to Recycled (see
"Opening printing preferences" on page 48).
• Ensure the correct paper type is selected. For example: If Thicker Paper is selected, but Plain Paper actually used, an overcharging
can occur causing this copy quality problem.
Condition Suggested solutions
A
Printing quality problems
205
6. Troubleshooting
Misformed characters • If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try different paper.
Page skew • Ensure that the paper is loaded properly.
• Check the paper type and quality.
• Ensure that the guides are not too tight or too loose against the paper stack.
Curl or wave • Ensure that the paper is loaded properly.
• Check the paper type and quality. Both high temperature and humidity can cause paper curl.
• Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
Condition Suggested solutions
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c
Printing quality problems
206
6. Troubleshooting
Wrinkles or creases • Ensure that the paper is loaded properly.
• Check the paper type and quality.
• Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
Back of printouts are dirty • Check for leaking toner. Clean the inside of the machine (see "Cleaning the machine" on page 70).
Solid color or black pages • The toner cartridge may not be installed properly. Remove the cartridge and reinsert it.
• The toner cartridge may be defective. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on
page 67).
• The machine may require repairing. Contact a service representative.
Condition Suggested solutions
A
Printing quality problems
207
6. Troubleshooting
Loose toner • Clean the inside of the machine (see "Cleaning the machine" on page 70).
• Check the paper type and quality.
• Remove the toner cartridge and then, install a new one (see "Replacing the toner cartridge" on page 67).
If the problem persists, the machine may require repair. Contact a service representative.
Character voids Character voids are white areas within parts of characters that should be solid black:
• If you are using transparencies, try another type of transparency. Because of the composition of transparencies, some character
voids are normal.
• You may be printing on the wrong surface of the paper. Remove the paper and turn it around.
• The paper may not meet paper specifications.
Horizontal stripes If horizontally aligned black streaks or smears appear:
• The toner cartridge may be installed improperly. Remove the cartridge and reinsert it.
• The toner cartridge may be defective. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on
page 67).
If the problem persists, the machine may require repairing. Contact a service representative.
Condition Suggested solutions
A
Printing quality problems
208
6. Troubleshooting
Curl If the printed paper is curled or paper does not feed into the machine:
• Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
• Change the printer’s paper option and try again. Go to Printing Preferences, click the Paper tab, and set type to Thin (see
"Opening printing preferences" on page 48).
• An unknown image
repetitively appears on a few
sheets
• Loose toner
• Light print or contamination
occurs
Your machine is probably being used at an altitude of 1,000 m (3,281 ft) or above.
The high altitude may affect the print quality, such as loose toner or light imaging. Change the altitude setting for your machine (see
"Altitude adjustment" on page 147).
Condition Suggested solutions
209
6. Troubleshooting
Copying problems
Condition Suggested solutions
Copies are too light or too dark. Adjust the darkness in copy feature to lighten or darken the backgrounds of copies (see "Changing the settings for each copy" on page
52).
If the defect still appears after
cleaning the machine.
set the Copy Feature > Adjust Background > Auto. (see "Menu overview" on page 26).
Smears, lines, marks, or spots
appear on copies.
• If the defects are on the original, adjust darkness in copy feature to lighten the background of your copies.
• If there are no defects on the original, clean the scan unit (see "Cleaning the scan unit" on page 73).
Copy image is skewed. • Ensure that the original is aligned with the registration guide.
• The transfer roller may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 70).
Blank copies print out. Ensure that the original is face down on the scanner glass or face up in the document feeder.
If these steps do not correct the problem, contact a service representative.
Image rubs off the copy easily. • Replace the paper in the tray with paper from a new package.
• In high humidity areas, do not leave paper in the machine for extended periods of time.
Frequent copy paper jams
occur.
• Fan the paper, then turn it over in the tray. Replace the paper in the tray with a fresh supply. Check/adjust the paper guides, if
necessary.
• Ensure that the paper is the proper type and weight (see "Print media specifications" on page 96).
• Check for copy paper or pieces of copy paper remaining in the machine after a paper jam has been cleared.
Toner cartridge produces fewer
copies than expected before
running out of toner.
• Your originals may contain pictures, solids, or heavy lines. For example, your originals may be forms, newsletters, books, or other
documents that use more toner.
• The scanner lid may be left open while copies are being made.
• Turn the machine off and back on.
210
6. Troubleshooting
Scanning problems
Condition Suggested solutions
The scanner does not work. • Make sure that you place the original to be scanned face down on the scanner glass, or face up in the document feeder (see
"Loading originals" on page 43).
• There may not be enough available memory to hold the document you want to scan. Try the Prescan function to see if that works.
Try lowering the scan resolution rate.
• Check that the machine printer cable is connected properly.
• Make sure that the machine printer cable is not defective. Switch the printer cable with a known good cable. If necessary, replace
the printer cable.
• Check that the scanner is configured correctly. Check scan setting in the SmarThru Office or the application you want to use to make
certain that the scanner job is being sent to the correct port (for example, USB001).
The unit scans very slowly. • Check if the machine is printing received data. If so, scan the document after the received data has been printed.
• Graphics are scanned more slowly than text.
• Communication speed slows in scan mode because of the large amount of memory required to analyze and reproduce the scanned
image. Set your computer to the ECP printer mode through BIOS setting. It will help to increase the speed. For details about how
to set BIOS, refer to your computer user’s guide.
Scanning problems
211
6. Troubleshooting
Message appears on your
computer screen:
• Device can’t be set to the H/W
mode you want.
• Port is being used by another
program.
•Port is disabled.
• Scanner is busy receiving or
printing data. When the
current job is completed, try
again.
• Invalid handle.
• Scanning has failed.
• There may be a copying or printing job in progress. Try your job again when that job is finished.
• The selected port is currently being used. Restart your computer and try again.
• The machine printer cable may be improperly connected or the power may be off.
• The scanner driver is not installed or the operating environment is not set up properly.
• Ensure that the machine is properly connected and the power is on, then restart your computer.
• The USB cable may be improperly connected or the power may be off.
Condition Suggested solutions
212
6. Troubleshooting
Faxing problems
Condition Suggested solutions
The machine is not working,
there is no display, or the
buttons are not working.
• Unplug the power cord and plug it in again.
• Ensure that there is power being supplied to the electrical outlet.
• Ensure that the power is turned on.
No dial tone. • Check that the phone line is properly connected (see "Rear view" on page 17).
• Check that the phone socket on the wall is working by plugging in another phone.
The numbers stored in memory
do not dial correctly.
Make sure that the numbers are stored in memory correctly. To check that, print an address book list.
The original does not feed into
the machine.
• Make sure that the paper is not wrinkled and you are inserting it in correctly. Check that the original is the right size, not too thick
or thin.
• Make sure that the document feeder is firmly closed.
• The document feeder rubber pad may need to be replaced. Contact a service representative.
Faxes are not received
automatically.
• The receiving mode should be set to fax (see "Changing the receive modes" on page 177).
• Make sure that there is paper in the tray (see "Print media specifications" on page 96).
• Check to see if the display shows any error message. If it does, clear the problem.
The machine does not send. • Make sure that the original is loaded in the document feeder or on the scanner glass.
• Check the fax machine you are sending to, to see if it can receive your fax.
The incoming fax has blank
spaces or is of poor-quality.
• The fax machine sending you the fax may be faulty.
• A noisy phone line can cause line errors.
• Check your machine by making a copy.
• A toner cartridge has almost reached its estimated cartridge life. Replace the toner cartridge (see "Replacing the toner cartridge"
on page 67).
Faxing problems
213
6. Troubleshooting
Some of the words on an
incoming fax are stretched.
The fax machine sending the fax had a temporary document jam.
There are lines on the originals
you sent.
Check your scan unit for marks and clean it (see "Cleaning the scan unit" on page 73).
The machine dials a number,
but the connection with the
other fax machine fails.
The other fax machine may be turned off, out of paper, or cannot answer incoming calls. Speak with the other machine operator and
ask them to solve the problem on their side.
Faxes do not store in memory. There may not be enough memory space to store the fax. If the display indicating the memory status shows, delete any faxes you no
longer need from the memory, and then try to store the fax again. Call for service.
Blank areas appear at the
bottom of each page or on
other pages, with a small strip
of text at the top.
You may have chosen the wrong paper settings in the user option setting. Check the paper size and type again.
Condition Suggested solutions
214
6. Troubleshooting
Operating system problems
1
Common Windows problems
Refer to the Microsoft Windows User’s Guide that came with your computer for further information on Windows error messages.
Condition Suggested solutions
“File in Use” message appears
during installation.
Exit all software applications. Remove all software from the startup group, then restart Windows. Reinstall the printer driver.
“General Protection Fault”,
“Exception OE”, “Spool 32”, or
“Illegal Operation” messages
appear.
Close all other applications, reboot Windows and try printing again.
“Fail To Print”, “A printer
timeout error occurred”
message appear.
These messages may appear during printing. Just keep waiting until the machine finishes printing. If the message appears in ready
mode or after printing has completed, check the connection and/or whether an error has occurred.
Operating system problems
215
6. Troubleshooting
2
Common Macintosh problems
Refer to the Macintosh User’s Guide that came with your computer for further information on Macintosh error messages.
Condition Suggested solutions
The machine does not print PDF files
correctly. Some parts of graphics, text, or
illustrations are missing.
Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options.
It will take longer to print when you print a PDF file as an image.
Some letters are not displayed normally
during cover page printing.
Mac OS cannot create the font while printing the cover page. The English alphabet and numbers are displayed normally on
the cover page.
When printing a document in Macintosh
with Acrobat Reader 6.0 or higher, colors
print incorrectly.
Make sure that the resolution setting in your machine driver matches the one in Acrobat Reader.
Operating system problems
216
6. Troubleshooting
3
Common Linux problems
Condition Suggested solutions
The machine does not print. • Check if the printer driver is installed in your system. Open Unified Driver Configurator and switch to the Printers tab in the
Printers configuration window to look at the list of available machines. Make sure that your machine is displayed on the list. If
not, open Add new printer wizard to set up your device.
• Check if the machine is started. Open Printers configuration and select your machine from the printers list. Look at the
description in the Selected printer pane. If its status contains Stopped, press the Start button. Normal operation of the machine
should be restored. The “stopped” status might be activated when some problems in printing occur.
• Check if your application has special print options such as “-oraw”. If “-oraw” is specified in the command line parameter, then
remove it to print properly. For Gimp front-end, select “print” -> “Setup printer” and edit the command line parameter in the
command item.
Some color images come out all
black.
This is a known bug in Ghostscript (until GNU Ghostscript version 7.05) when the base color space of the document is indexed color
space and it is converted through CIE color space. Because Postscript uses CIE color space for Color Matching System, you should
upgrade Ghostscript on your system to at least GNU Ghostscript version 7.06 or later. You can find recent Ghostscript versions at
www.ghostscript.com.
Some color images come out in
unexpected color.
This is a known bug in Ghostscript (until GNU Ghostscript version 7.xx) when the base color space of the document is indexed RGB
color space and it is converted through CIE color space. Because Postscript uses CIE color space for Color Matching System, you
should upgrade Ghostscript on your system to at least GNU Ghostscript version 8.xx or later. You can find recent Ghostscript versions
at www.ghostscript.com.
The machine does not print
whole pages, and output is
printed on half the page.
It is a known problem that occurs when a color machine is used on version 8.51 or earlier of Ghostscript, 64-bit Linux OS, and has been
reported to bugs.ghostscript.com as Ghostscript Bug 688252.The problem is solved in AFPL Ghostscript v. 8.52 or above. Download
the latest version of AFPL Ghostscript from http://sourceforge.net/projects/ghostscript/ and install it to solve this problem.
Operating system problems
217
6. Troubleshooting
I cannot scan via Gimp Front-
end.
Check if Gimp Front-end has Xsane:Device dialog. on the Acquire menu. If not, you should install Xsane plug-in for Gimp on the your
computer. You can find Xsane plug-in package for Gimp on Linux distribution CD or Gimp home page. For the detailed information,
refer to the Help for Linux distribution CD or Gimp Front-end application.
If you wish to use another kind of scan application, refer to application’s Help.
“Cannot open port device file”
error message appears when
printing a document.
Avoid changing print job parameters (e.q., via LPR GUI) while a print job is in progress. Known versions of CUPS server break the print
job whenever print options are changed and then try to restart the job from the beginning. Since Unified Linux Driver locks the port
while printing, the abrupt termination of the driver keeps the port locked and unavailable for subsequent print jobs. If this situation
occurs, try to release the port by selecting Release port in the Port configuration window.
The machine does not appear
on the scanners list.
• Ensure your machine is attached to your computer, connected properly via the USB port, and is turned on.
• Ensure the scanner driver for your machine is installed in your system. Open Unified Linux Driver configurator, switch to Scanners
configuration, then press Drivers. Make sure that driver with a name corresponding to your machine's name is listed in the
window.
• Ensure the port is not busy. Since functional components of machine (printer and scanner) share the same I/O interface (port), the
situation of simultaneous access of different user applications to the same port is possible. To avoid possible conflicts, only one of
them at a time is allowed to gain control over the device. The other user will encounter “device busy” response. This usually
happens when starting a scan procedure. An appropriate message box appears.
To identify the source of the problem, open the Ports configuration and select the port assigned to your scanner, port's symbol /
dev/mfp0 corresponds to LP:0 designation displayed in the scanners’ options, /dev/mfp1 relates to LP:1, and so on. USB ports start
at /dev/mfp4, so scanner on USB:0 relates to /dev/mfp4 respectively and so forth sequentially. In the Selected port pane, you can
see if the port is occupied by another application. If this is the case, you should either wait for completion of the current job or
press the Release port button, if you are sure that the present port application is not functioning properly.
The machine does not scan. • Ensure a document is loaded into the machine, ensure your machine is connected to the computer.
• If there is an I/O error while scanning.
Condition Suggested solutions
Operating system problems
218
6. Troubleshooting
Refer to the Linux User’s Guide that came with your computer for further information on Linux error messages.
4
Common PostScript problems
The following situations are PS language specific and may occur when several printer languages are used.
Problem Possible cause Solution
The PostScript file cannot be
printed
The PostScript driver may not be installed
correctly.
• Install the PostScript driver (see "Software Installation" on page 110).
• Print a configuration page and verify that the PS version is available for
printing.
• If the problem persists, contact a service representative.
Limit Check Error report prints The print job was too complex. You might need to reduce the complexity of the page or install more memory.
A PostScript error page prints The print job may not be PostScript. Make sure that the print job is a PostScript job. Check to see whether the software
application expected a setup or PostScript header file to be sent to the machine.
The optional tray is not
selected in the driver
The printer driver has not been configured to
recognize the optional tray.
Open the PostScript driver properties, select the Device Options tab, and set the
tray option.
When printing a document in
Macintosh with Acrobat Reader
6.0 or higher, colors print
incorrectly
The resolution setting in the printer driver may
not be matched with the one in Acrobat Reader.
Make sure that the resolution setting in your printer driver matches the one in
Acrobat Reader.
220
Glossary
Glossary
The following glossary helps you get familiar with the product by
understanding the terminologies commonly used with printing as well as
mentioned in this user’s guide.
802.11
802.11 is a set of standards for wireless local area network (WLAN)
communication, developed by the IEEE LAN/MAN Standards Committee (IEEE
802).
802.11b/g/n
802.11b/g/n can share same hardware and use the 2.4 GHz band. 802.11b
supports bandwidth up to 11 Mbps, 802.11n supports bandwidth up to 150
Mbps. 802.11b/g/n devices may occasionally suffer interference from
microwave ovens, cordless telephones, and Bluetooth devices.
Access point
Access Point or Wireless Access Point (AP or WAP) is a device that connects
wireless communication devices together on wireless local area networks
(WLAN), and acts as a central transmitter and receiver of WLAN radio signals.
ADF
An Automatic Document Feeder (ADF) is a scanning unit that will automatically
feed an original sheet of paper so that the machine can scan some amount of the
paper at once.
AppleTalk
AppleTalk is a proprietary suite of protocols developed by Apple, Inc for
computer networking. It was included in the original Macintosh (1984) and is
now deprecated by Apple in favor of TCP/IP networking.
BIT Depth
A computer graphics term describing the number of bits used to represent the
color of a single pixel in a bitmapped image. Higher color depth gives a broader
range of distinct colors. As the number of bits increases, the number of possible
colors becomes impractically large for a color map. 1-bit color is commonly
called as monochrome or black and white.
BMP
A bitmapped graphics format used internally by the Microsoft Windows
graphics subsystem (GDI), and used commonly as a simple graphics file format
on that platform.
Glossary
221
Glossary
BOOTP
Bootstrap Protocol. A network protocol used by a network client to obtain its IP
address automatically. This is usually done in the bootstrap process of
computers or operating systems running on them. The BOOTP servers assign
the IP address from a pool of addresses to each client. BOOTP enables 'diskless
workstation' computers to obtain an IP address prior to loading any advanced
operating system.
CCD
Charge Coupled Device (CCD) is a hardware which enables the scan job. CCD
Locking mechanism is also used to hold the CCD module to prevent any damage
when you move the machine.
Collation
Collation is a process of printing a multiple-copy job in sets. When collation is
selected, the device prints an entire set before printing additional copies.
Control Panel
A control panel is a flat, typically vertical, area where control or monitoring
instruments are displayed. They are typically found in front of the machine.
Coverage
It is the printing term used for a toner usage measurement on printing. For
example, 5% coverage means that an A4 sided paper has about 5% image or text
on it. So, if the paper or original has complicated images or lots of text on it, the
coverage will be higher and at the same time, a toner usage will be as much as
the coverage.
CSV
Comma Separated Values (CSV). A type of file format, CSV is used to exchange
data between disparate applications. The file format, as it is used in Microsoft
Excel, has become a de facto standard throughout the industry, even among
non-Microsoft platforms.
DADF
A Duplex Automatic Document Feeder (DADF) is a scanning unit that will
automatically feed and turn over an original sheet of paper so that the machine
can scan on both sides of the paper.
Default
The value or setting that is in effect when taking a printer out of its box state,
reset, or initialized.
Glossary
222
Glossary
DHCP
A Dynamic Host Configuration Protocol (DHCP) is a client-server networking
protocol. A DHCP server provides configuration parameters specific to the DHCP
client host requesting, generally, information required by the client host to
participate on an IP network. DHCP also provides a mechanism for allocation of
IP addresses to client hosts.
DIMM
Dual Inline Memory Module (DIMM), a small circuit board that holds memory.
DIMM stores all the data within the machine like printing data, received fax data.
DLNA
The Digital Living Network Alliance (DLNA) is a standard that allows devices on
a home network to share information with each other across the network.
DNS
The Domain Name Server (DNS) is a system that stores information associated
with domain names in a distributed database on networks, such as the Internet.
Dot Matrix Printer
A dot matrix printer refers to a type of computer printer with a print head that
runs back and forth on the page and prints by impact, striking an ink-soaked
cloth ribbon against the paper, much like a typewriter.
DPI
Dots Per Inch (DPI) is a measurement of resolution that is used for scanning and
printing. Generally, higher DPI results in a higher resolution, more visible detail
in the image, and a larger file size.
DRPD
Distinctive Ring Pattern Detection. Distinctive Ring is a telephone company
service which enables a user to use a single telephone line to answer several
different telephone numbers.
Duplex
A mechanism that will automatically turn over a sheet of paper so that the
machine can print (or scan) on both sides of the paper. A printer equipped with
a Duplex Unit can print on both sides of paper during one print cycle.
Duty Cycle
Duty cycle is the page quantity which does not affect printer performance for a
month. Generally the printer has the lifespan limitation such as pages per year.
The lifespan means the average capacity of print-outs, usually within the
warranty period. For example, if the duty cycle is 48,000 pages per month
assuming 20 working days, a printer limits 2,400 pages a day.
Glossary
223
Glossary
ECM
Error Correction Mode (ECM) is an optional transmission mode built into Class 1
fax machines or fax modems. It automatically detects and corrects errors in the
fax transmission process that are sometimes caused by telephone line noise.
Emulation
Emulation is a technique of one machine obtaining the same results as another.
An emulator duplicates the functions of one system with a different system, so
that the second system behaves like the first system. Emulation focuses on exact
reproduction of external behavior, which is in contrast to simulation, which
concerns an abstract model of the system being simulated, often considering its
internal state.
Ethernet
Ethernet is a frame-based computer networking technology for local area
networks (LANs). It defines wiring and signaling for the physical layer, and frame
formats and protocols for the media access control (MAC)/data link layer of the
OSI model. Ethernet is mostly standardized as IEEE 802.3. It has become the most
widespread LAN technology in use during the 1990s to the present.
EtherTalk
A suite of protocols developed by Apple Computer for computer networking. It
was included in the original Macintosh (1984) and is now deprecated by Apple
in favor of TCP/IP networking.
FDI
Foreign Device Interface (FDI) is a card installed inside the machine to allow a
third party device such as a coin operated device or a card reader. Those devices
allow the pay-for-print service on your machine.
FTP
A File Transfer Protocol (FTP) is a commonly used protocol for exchanging files
over any network that supports the TCP/IP protocol (such as the Internet or an
intranet).
Fuser Unit
The part of a laser printer that fuses the toner onto the print media. It consists of
a heat roller and a pressure roller. After toner is transferred onto the paper, the
fuser unit applies heat and pressure to ensure that the toner stays on the paper
permanently, which is why paper is warm when it comes out of a laser printer.
Glossary
224
Glossary
Gateway
A connection between computer networks, or between a computer network
and a telephone line. It is very popular, as it is a computer or a network that
allows access to another computer or network.
Grayscale
A shades of gray that represent light and dark portions of an image when color
images are converted to grayscale; colors are represented by various shades of
gray.
Halftone
An image type that simulates grayscale by varying the number of dots. Highly
colored areas consist of a large number of dots, while lighter areas consist of a
smaller number of dots.
Mass storage device (HDD)
Mass storage device (HDD), commonly referred to as a hard drive or hard disk, is
a non-volatile storage device which stores digitally-encoded data on rapidly
rotating platters with magnetic surfaces.
IEEE
The Institute of Electrical and Electronics Engineers (IEEE) is an international
non-profit, professional organization for the advancement of technology
related to electricity.
IEEE 1284
The 1284 parallel port standard was developed by the Institute of Electrical and
Electronics Engineers (IEEE). The term "1284-B" refers to a specific connector
type on the end of the parallel cable that attaches to the peripheral (for example,
a printer).
Intranet
A private network that uses Internet Protocols, network connectivity, and
possibly the public telecommunication system to securely share part of an
organization's information or operations with its employees. Sometimes the
term refers only to the most visible service, the internal website.
IP address
An Internet Protocol (IP) address is a unique number that devices use in order to
identify and communicate with each other on a network utilizing the Internet
Protocol standard.
Glossary
225
Glossary
IPM
The Images Per Minute (IPM) is a way of measuring the speed of a printer. An IPM
rate indicates the number of single-sided sheets a printer can complete within
one minute.
IPP
The Internet Printing Protocol (IPP) defines a standard protocol for printing as
well as managing print jobs, media size, resolution, and so forth. IPP can be used
locally or over the Internet to hundreds of printers, and also supports access
control, authentication, and encryption, making it a much more capable and
secure printing solution than older ones.
IPX/SPX
IPX/SPX stands for Internet Packet Exchange/Sequenced Packet Exchange. It is a
networking protocol used by the Novell NetWare operating systems. IPX and
SPX both provide connection services similar to TCP/IP, with the IPX protocol
having similarities to IP, and SPX having similarities to TCP. IPX/SPX was
primarily designed for local area networks (LANs), and is a very efficient protocol
for this purpose (typically its performance exceeds that of TCP/IP on a LAN).
ISO
The International Organization for Standardization (ISO) is an international
standard-setting body composed of representatives from national standards
bodies. It produces world-wide industrial and commercial standards.
ITU-T
The International Telecommunication Union is an international organization
established to standardize and regulate international radio and
telecommunications. Its main tasks include standardization, allocation of the
radio spectrum, and organizing interconnection arrangements between
different countries to allow international phone calls. A -T out of ITU-T indicates
telecommunication.
ITU-T No. 1 chart
Standardized test chart published by ITU-T for document facsimile
transmissions.
JBIG
Joint Bi-level Image Experts Group (JBIG) is an image compression standard with
no loss of accuracy or quality, which was designed for compression of binary
images, particularly for faxes, but can also be used on other images.
JPEG
Joint Photographic Experts Group (JPEG) is a most commonly used standard
method of lossy compression for photographic images. It is the format used for
storing and transmitting photographs on the World Wide Web.
Glossary
226
Glossary
LDAP
The Lightweight Directory Access Protocol (LDAP) is a networking protocol for
querying and modifying directory services running over TCP/IP.
LED
A Light-Emitting Diode (LED) is a semiconductor device that indicates the status
of a machine.
MAC address
Media Access Control (MAC) address is a unique identifier associated with a
network adapter. MAC address is a unique 48-bit identifier usually written as 12
hexadecimal characters grouped in pairs (e. g., 00-00-0c-34-11-4e). This address
is usually hard-coded into a Network Interface Card (NIC) by its manufacturer,
and used as an aid for routers trying to locate machines on large networks.
MFP
Multi Function Peripheral (MFP) is an office machine that includes the following
functionality in one physical body, so as to have a printer, a copier, a fax, a
scanner and etc.
MH
Modified Huffman (MH) is a compression method for decreasing the amount of
data that needs to be transmitted between the fax machines to transfer the
image recommended by ITU-T T.4. MH is a codebook-based run-length
encoding scheme optimized to efficiently compress white space. As most faxes
consist mostly of white space, this minimizes the transmission time of most
faxes.
MMR
Modified Modified READ (MMR) is a compression method recommended by ITU-
T T.6.
Modem
A device that modulates a carrier signal to encode digital information, and also
demodulates such a carrier signal to decode transmitted information.
MR
Modified Read (MR) is a compression method recommended by ITU-T T.4. MR
encodes the first scanned line using MH. The next line is compared to the first,
the differences determined, and then the differences are encoded and
transmitted.
Glossary
227
Glossary
NetWare
A network operating system developed by Novell, Inc. It initially used
cooperative multitasking to run various services on a PC, and the network
protocols were based on the archetypal Xerox XNS stack. Today NetWare
supports TCP/IP as well as IPX/SPX.
OPC
Organic Photo Conductor (OPC) is a mechanism that makes a virtual image for
print using a laser beam emitted from a laser printer, and it is usually green or
rust colored and has a cylinder shape.
An imaging unit containing a drum slowly wears the drum surface by its usage
in the printer, and it should be replaced appropriately since it gets worn from
contact with the cartridge development brush, cleaning mechanism, and paper.
Originals
The first example of something, such as a document, photograph or text, etc,
which is copied, reproduced or translated to produce others, but which is not
itself copied or derived from something else.
OSI
Open Systems Interconnection (OSI) is a model developed by the International
Organization for Standardization (ISO) for communications. OSI offers a
standard, modular approach to network design that divides the required set of
complex functions into manageable, self-contained, functional layers. The layers
are, from top to bottom, Application, Presentation, Session, Transport, Network,
Data Link and Physical.
PABX
A private automatic branch exchange (PABX) is an automatic telephone
switching system within a private enterprise.
PCL
Printer Command Language (PCL) is a Page Description Language (PDL)
developed by HP as a printer protocol and has become an industry standard.
Originally developed for early inkjet printers, PCL has been released in varying
levels for thermal, dot matrix printer, and laser printers.
PDF
Portable Document Format (PDF) is a proprietary file format developed by
Adobe Systems for representing two dimensional documents in a device
independent and resolution independent format.
Glossary
228
Glossary
PostScript
PostScript (PS) is a page description language and programming language used
primarily in the electronic and desktop publishing areas. - that is run in an
interpreter to generate an image.
Printer Driver
A program used to send commands and transfer data from the computer to the
printer.
Print Media
The media like paper, envelopes, labels, and transparencies which can be used
in a printer, a scanner, a fax or, a copier.
PPM
Pages Per Minute (PPM) is a method of measurement for determining how fast
a printer works, meaning the number of pages a printer can produce in one
minute.
PRN file
An interface for a device driver, this allows software to interact with the device
driver using standard input/output system calls, which simplifies many tasks.
Protocol
A convention or standard that controls or enables the connection,
communication, and data transfer between two computing endpoints.
PS
See PostScript.
PSTN
The Public-Switched Telephone Network (PSTN) is the network of the world's
public circuit-switched telephone networks which, on industrial premises, is
usually routed through the switchboard.
RADIUS
Remote Authentication Dial In User Service (RADIUS) is a protocol for remote
user authentication and accounting. RADIUS enables centralized management
of authentication data such as usernames and passwords using an AAA
(authentication, authorization, and accounting) concept to manage network
access.
Resolution
The sharpness of an image, measured in Dots Per Inch (DPI). The higher the dpi,
the greater the resolution.
Glossary
229
Glossary
SMB
Server Message Block (SMB) is a network protocol mainly applied to share files,
printers, serial ports, and miscellaneous communications between nodes on a
network. It also provides an authenticated Inter-process communication
mechanism.
SMTP
Simple Mail Transfer Protocol (SMTP) is the standard for e-mail transmissions
across the Internet. SMTP is a relatively simple, text-based protocol, where one
or more recipients of a message are specified, and then the message text is
transferred. It is a client-server protocol, where the client transmits an email
message to the server.
SSID
Service Set Identifier (SSID) is a name of a wireless local area network (WLAN). All
wireless devices in a WLAN use the same SSID in order to communicate with
each other. The SSIDs are case-sensitive and have a maximum length of 32
characters.
Subnet Mask
The subnet mask is used in conjunction with the network address to determine
which part of the address is the network address and which part is the host
address.
TCP/IP
The Transmission Control Protocol (TCP) and the Internet Protocol (IP); the set of
communications protocols that implement the protocol stack on which the
Internet and most commercial networks run.
TCR
Transmission Confirmation Report (TCR) provides details of each transmission
such as job status, transmission result and number of pages sent. This report can
be set to print after each job or only after failed transmissions.
TIFF
Tagged Image File Format (TIFF) is a variable-resolution bitmapped image
format. TIFF describes image data that typically come from scanners. TIFF
images make use of tags, keywords defining the characteristics of the image that
is included in the file. This flexible and platform-independent format can be
used for pictures that have been made by various image processing
applications.
Toner Cartridge
A kind of bottle or container used in a machine like a printer which contains
toner. Toner is a powder used in laser printers and photocopiers, which forms
the text and images on the printed paper. Toner can be fused by by a
combination of heat/pressure from the fuser, causing it to bind to the fibers in
the paper.
Glossary
230
Glossary
TWAIN
An industry standard for scanners and software. By using a TWAIN-compliant
scanner with a TWAIN-compliant program, a scan can be initiated from within
the program. It is an image capture API for Microsoft Windows and Apple
Macintosh operating systems.
UNC Path
Uniform Naming Convention (UNC) is a standard way to access network shares
in Window NT and other Microsoft products. The format of a UNC path is:
\\<servername>\<sharename>\<Additional directory>
URL
Uniform Resource Locator (URL) is the global address of documents and
resources on the Internet. The first part of the address indicates what protocol to
use, the second part specifies the IP address or the domain name where the
resource is located.
USB
Universal Serial Bus (USB) is a standard that was developed by the USB
Implementers Forum, Inc., to connect computers and peripherals. Unlike the
parallel port, USB is designed to concurrently connect a single computer USB
port to multiple peripherals.
Watermark
A watermark is a recognizable image or pattern in paper that appears lighter
when viewed by transmitted light. Watermarks were first introduced in Bologna,
Italy in 1282; they have been used by papermakers to identify their product, and
also on postage stamps, currency, and other government documents to
discourage counterfeiting.
WEP
Wired Equivalent Privacy (WEP) is a security protocol specified in IEEE 802.11 to
provide the same level of security as that of a wired LAN. WEP provides security
by encrypting data over radio so that it is protected as it is transmitted from one
end point to another.
WIA
Windows Imaging Architecture (WIA) is an imaging architecture that is originally
introduced in Windows Me and Windows XP. A scan can be initiated from within
these operating systems by using a WIA-compliant scanner.
WPA
Wi-Fi Protected Access (WPA) is a class of systems to secure wireless (Wi-Fi)
computer networks, which was created to improve upon the security features of
WEP.
Glossary
231
Glossary
WPA-PSK
WPA-PSK (WPA Pre-Shared Key) is special mode of WPA for small business or
home users. A shared key, or password, is configured in the wireless access point
(WAP) and any wireless laptop or desktop devices. WPA-PSK generates a unique
key for each session between a wireless client and the associated WAP for more
advanced security.
WPS
The Wi-Fi Protected Setup (WPS) is a standard for establishing a wireless home
network. If your wireless access point supports WPS, you can configure the
wireless network connection easily without a computer.
XPS
XML Paper Specification (XPS) is a specification for a Page Description Language
(PDL) and a new document format, which has benefits for portable document
and electronic document, developed by Microsoft. It is an XML-based
specification, based on a new print path and a vector-based device-
independent document format.
197
A
address book
editing 149
group editing 150
group registering 150
registering 149
using 149
address book setup 149
AirPrint 129
authorized users
registering 152
C
cleaning
inside 70
outside 70
pickup roller 72
scan unit 73
cleaning a machine 70
control panel 19
convention 10
copy
general setup 133
copy button 19
copying
basic copying 52
reducing or enlarging copies 53
D
default settings
tray setting 42
Dell Printer Status 189
driver installation
Unix 123
E
eco printing 49
Embedded Web Service 184
entering character 148
error message 89
F
favorites settings, for printing 49
fax
adding documents to a reserved fax 174
automatic redialing 172
canceling a reserved fax job 175
changing the receive modes 177
delaying a fax transmission 174
forwarding a received fax to another
destination 176
forwarding a sent fax to another destination
175
general setup 137
printing faxes on both sides of the paper
180
Printing sent fax report automatically 180
receiving a fax in the computer 176
receiving faxes in memory 180
receiving in Answering Machine mode 178
receiving in DRPD mode 179
receiving in Fax mode 178
receiving in secure mode 179
receiving in Tel mode 178
receiving with ext. telephone 178
redialing the last number 172
sending a fax in the computer 173
sending a priority fax 175
fax feature 172
fax sending
multi sending 58
faxing
198
adjusting darkness 60
adjusting resolution 59
preparing to fax 57
receiving in Fax mode 59
features 5
machine features 130
print media feature 96
firmware update utility 182
front view 17
G
general icons 10
general settings 140
glossary 220
I
id copy 54
ID copy button 19
J
jam
clearing original document 78
clearing paper 82
tips for avoiding paper jams 77
L
LCD display
browsing the machine status 133, 136, 137,
143
Linux
common Linux problems 217
driver installation for network connected
122
driver installation for USB cable connected
113
driver reinstallation for USB cable connected
114
printer properties 162
printing 161
scanning 170
system requirements 101
unifled driver configurator 191
using SetIP 119
linux scanning 170
loading
paper in manual feeder/multi-purpose tray
35
paper in the tray1 34
special media 37
loading originals 43
M
machine information 133, 136, 137, 143
machine setup
machine status 133, 136, 137, 143
Macintosh
common Macintosh problems 216
driver installation for network connected
121
driver installation for USB cable connected
111
driver reinstallation for USB cable connected
112
printing 159
scanning 169
system requirements 100
using SetIP 118
macintosh scanning 169
manual feeder/multi-purpose tray
loading 35
menu overview 26
multi-purpose tray
tips on using 35
using special media 37
199
N
network
driver installation
Linux 122
Macintosh 121
UNIX 123
Windows 120
general setup 145
installing environment 101
introducing network programs 116
IPv6 configuration 126
SetIP program 117, 118, 119
wired network setup 117
n-up printing
Macintosh 160
O
on hook dial button 20
optional tray
loading paper 34
overlay printing
create 158
delete 159
print 159
P
placing a machine
adjusting the altitude 147
postScript driver
troubleshooting 219
preparing originals type 42
print
general setup 132
print media
card stock 41
envelope 38
labels 40
output support 96
preprinted paper 41
setting the paper size 42
setting the paper type 42
special media 37
transparency 39
print menu 132
print resolution set
Linux 161
printer preferences
Linux 162
Printing 46
printing
changing the default print settings 153
Linux 161
Macintosh 159
multiple pages on one sheet of paper
Macintosh 160
printing a document
Windows 46
printing to a file 154
setting as a default machine 153
UNIX 163
printing a document
Linux 161
Macintosh 159
UNIX 163
printing feature 153
problem
operating system problems 215
problems
copying problems 210
faxing problems 213
paper feeding problems 196
power problems 197
200
printing problems 198
printing quality problems 202
scanning problems 211
R
rear view 18
redial/pause button 19
reports
machine information 133, 137, 138, 139,
140, 143
resolution
faxing 59
S
safety
information 11
symbols 11
Scan Assitant 167
scan feature 165
Scanning
Scanning with Dell Scan Assitant 167
scanning
basic information 165
Linux scanning 170
Macintosh scanning 169
Scanning from image editing program 166
Scanning from network connected machine
166
Scanning using the WIA driver 167
Scanning with SmarThru Office 168
SetIP program 117
SmarThru Office 168
Special features 146
specifications 94
print media 96
status 20
supplies
available supplies 63
estimated toner cartridge life 65
monitoring the supplies life 68
ordering 63
replacing toner cartridge 67
Supplies Ordering Utility 183
T
toner cartridge
estimated life 65
handling instructions 64
non-Dell and refilled 64
redistributing toner 66
replacing the cartridge 67
storing 64
tray
adjusting the width and length 32
changing the tray size 32
loading paper in manual
feeder/multi-purpose tray 35
setting the paper size and type 42
U
understanding the status LED 87
UNIX
driver installation for network connected
123
printing 163
Unix
system requirements 100
USB cable
driver installation 22, 24, 111, 113
driver reinstallation 112, 114
using help 49, 160
