Dell Computer Monitor E198Fp Users Manual User Guide Operating Instructions
E198FP to the manual 73a7d7b9-fc39-411d-9e29-055531cfff2e
2015-02-09
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Dell™ E198FP Flat Panel Monitor User's Guide
About Your Monitor
Front View
Back View
Side View
Bottom View
Monitor specifications
LCD Monitor Quality & Pixel Policy
Caring for Your Monitor
Solving Problems
Monitor Specific Troubleshooting
Common Problems
Product Specific Problems
Appendix
CAUTION: Safety Instruction
FCC Notice (U.S. Only)
Contacting Dell™
Using Your Monitor Stand
Attaching the Stand
Organizing Your Cables
Using the Tilt
Removing the Stand
Setting Up Your Monitor
Connecting Your Monitor
Using the Front Panel Buttons
Using the OSD
Using the Dell Soundbar (Optional)
Notes, Notices, and Cautions
Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type. These blocks are notes, notices, and cautions,
and they are used as follows:
NOTE: A NOTE indicates important information that helps you make better use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
CAUTION: A CAUTION indicates the potential for property damage, personal injury, or death.
Some warnings may appear in alternate formats and may be unaccompanied by an icon. In such cases, the specific presentation of the caution is mandated by
regulatory authority.
Information in this document is subject to change without notice.
© 2007-2008 Dell™ Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, and Dell OpenManage are trademarks of
DellInc; Microsoft and Windows are registered trademarks of Microsoft Corporation; ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency. As an
ENERGY STAR partner, Dell Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
Model E198FP
April 2007 Rev. A02
Back to Contents Page
About Your Monitor
Dell™ E198FP Flat Panel Monitor
Front View
Back View
Side View
Bottom View
Monitor Specifications
LCD Monitor Quality & Pixel Policy
Caring for Your Monitor
Front View
1
Menu selection button
2
Brightness & Contrast / Down(-) button
3
Auto-Adjust / Up(+) button
4
Power on/off button with LED indicator
Back View
1 Dell Soundbar mounting brackets
Attach the optional Dell Soundbar.
2 Security lock slot
Attach a lock to secure your monitor.
3 Stand removal button
Press to release the stand.
4
VESA mounting holes (100mm - behind
attached stand)
Use to mount monitor.
5 Barcode serial number label
Refer to this label if you need to contact Dell for
technical support.
6 Regulatory rating label
List the regulatory approvals.
7 Cable holder
Help organize cables by passing them through the
holders.
Side View
Right side
Left side
Bottom View
1 AC power cord connector
2 VGA connector
Monitor Specifications
General
Model number
E198FP
Flat Panel
Screen type
Active matrix - TFT LCD
Screen dimensions
19 inches (19-inch diagonal viewable image size)
Preset display area:
Horizontal
376.3 mm (14.8 inches)
301.1 mm (11.8 inches)
Vertical
Pixel pitch
0.294 mm
Viewing angle
160¢X (Vertical) typical, 160¢X (Horizontal) typical
Luminance output
300 cd/m ²(typ)
Contrast ratio
800:1 (typ)
Faceplate coating
Antiglare with hard-coating 3H
Backlight
4 CCFLs backlight
Response Time
5ms typical (Black to White)
Resolution
Horizontal scan range
30 kHz to 81 kHz (automatic)
Vertical scan range
56 Hz to 76 Hz
Optimal preset resolution
1280 x 1024 at 60 Hz
Highest preset resolution
1280 x 1024 at 75 Hz
Preset Display Modes
The following table lists the preset modes for which Dell guarantees image size and centering:
Display Mode
Horizontal
Frequency (kHz)
Vertical Frequency
(Hz)
Pixel Clock
(MHz)
Sync Polarity
(Horizontal/Vertical)
VGA, 720 x 400
31.5
70.1
28.3
-/+
VGA, 640 x 480
31.5
59.9
25.2
-/-
VESA, 640 x 480
37.5
75.0
31.5
-/-
VESA, 800 x 600
37.9
60.3
40.0
+/+
VESA, 800 x 600
46.9
75.0
49.5
+/+
VESA, 1024 x 768
48.4
60.0
65.0
-/-
VESA, 1024 x 768
60.0
75.0
78.8
+/+
VESA, 1152 x 864
67.5
75.0
108.0
+/+
VESA, 1280 x 1024
64.0
60.0
108.0
+/+
VESA, 1280 x 1024
80.0
75.0
135.0
+/+
Electrical
The following table lists the electrical specification:
Video input signals
Analog RGB: 0.7 Volts +/-5%, 75 ohm input impedance
Synchronization input signals
separate horizontal and vertical,
3.3V Cmos or 5V TTL level, positive or negative sync.
AC input voltage / frequency / current
100 to 240 VAC / 50 or 60 Hz + 3 Hz / 1.0 A (Max.)
Inrush current
120V: 40A (Max.)
240V: 80A (Max.)
Physical Characteristics
The following table lists the physical characteristics:
Signal cable type
D-sub: Detachable, Analog, 15pin, shipped attached to the
monitor
Dimensions (with stand):
Height
Width
Depth
Weight
Monitor (Stand and Head)
Monitor Flat panel only (VESA Mode)
Weight with packaging
Environmental
The following table lists the environmental limitation:
410.9 mm (16.17 inches)
412.7 mm (16.2 inches)
144.4 mm (5.7 inches)
4.83 kg (10.7 lb)
3.81 kg (8.4 lb)
6.32 kg (13.9 lb)
Temperature:
5¢X to 35¢XC (41¢X to 95¢XF)
Operating
Storage: 0¢X to 60¢XC (32¢X to 140¢XF)
Shipping: -20¢X to 60¢XC(-4¢X to 140¢XF)
Nonoperating
Humidity:
10% to 80% (noncondensing)
Operating
Storage: 5% to 90% (noncondensing)
Shipping: 5% to 90%(noncondensing)
Nonoperating
Altitude:
3,657.6 m (12,000 ft) max
Operating
12,192 m (40,000 ft) max
Nonoperating
Thermal dissipation
138.44 BTU/hour (maximum)
129.92 BTU/hour (typical)
Power Management Modes
If you have VESA's DPMS compliance display card or software installed in your PC, the monitor automatically reduces its power consumption when not in use.
This is referred to as Power Save Mode*. If input from keyboard, mouse or other input devices is detected by the computer, the monitor will automatically
"wake up". The following table shows the power consumption and signaling of this automatic power-saving feature:
VESA
Modes
Horizontal
Sync
Vertical
Sync
Video
Power
Indicator
Power Consumption
Normal
operation
Active
Active
Active
Green
40.6 W (maximum)*
38.1 W (normal)**
Active-off
mode
Inactive
Inactive
Blanked
Amber
Less than 2 W
Switch off
-
Off
Less than 1 W
-
-
* With Audio
** Without Audio
NOTE: The OSD functions only in the 'normal operation' mode. Otherwise one of the following
messages appears depending upon the selected input.
In Power Save Mode
Press computer power button
or any key on keyboard or move mouse
Activate the computer and wake up the monitor to gain access to the OSD.
Pin Assignments
VGA Connector
Pin
Number
15-pin Side of the
Connected Signal Cable
1
Video-Red
2
Video-Green
3
Video-Blue
4
GND
5
Self-test
6
GND-R
7
GND-G
8
GND-B
9
Computer 5V/3.3V
10
GND-sync
11
GND
12
DDC data
13
H-sync
14
V-sync
15
DDC clock
Plug and Play Capability
You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended Display
Identification Data (EDID) using Display Data Channel (DDC) protocols so the system can configure itself and optimize the monitor settings. If required, the
user can select different settings, but in most cases monitor installation is automatic.
LCD Monitor Quality & Pixel Policy
During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state. The visible result is a fixed
pixel that appears as an extremely tiny dark or bright discolored spot.
In almost every case, these fixed pixels are hard to see and do not detract from display quality or usability. A display with 1 to 5 fixed pixels is considered
normal and within competitive standards. For more information, see Dell Support site at: support.dell.com.
Caring for Your Monitor
To help maintain the best image quality on your monitor, use a dynamically changing screen saver and power off your monitor when not in use.
CAUTION: Read and follow the Safety Instructions before cleaning the monitor.
CAUTION: Before cleaning the monitor, unplug the monitor from the electrical
outlet.
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To clean your antistatic screen, lightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the
antistatic coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or compressed air.
Use a lightly-dampened, warm cloth to clean the plastics. Avoid using detergent of any kind as some detergents leave a milky film on the plastics.
If you notice a white powder when you unpack your monitor, wipe it off with a cloth. This white powder occurs during the shipping of the monitor.
Handle your monitor with care as darker-colored plastics may scratch and show white scuff marks more than lighter-colored monitor.
Back to Contents Page
Back to Contents Page
Appendix
Dell™ E198FP Flat Panel Monitor
Safety Instructions
FCC Notice (U.S. Only)
Contacting Dell™
CAUTION: Safety Instructions
CAUTION: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock,
electrical hazards, and/or mechanical hazards.
Read and follow these instructions when connecting and using your computer monitor:
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To help avoid damaging your computer, be sure that the voltage selection switch on the power supply for the computer is set to match the alternating
current (AC) power available at your location:
¡
115 volts (V)/60 hertz (Hz) in most of North and South America and some Far Eastern countries such as Japan, South Korea (also 220 volts (V)/60
hertz (Hz)), and Taiwan.
¡
230 volts (V)/50 hertz (Hz) in most of Europe, the Middle East, and the Far East.
Always be sure that your monitor is electrically rated to operate with the AC power available in your location.
NOTE: This monitor does not need or have a voltage selection switch for setting the AC voltage input. It will automatically accept any AC input voltage
according to the ranges defined in the "Electrical Specifications" section in the User's Guide.
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Do not store or use the monitor in locations that are exposed to heat, direct sunlight, or extreme cold.
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Avoid moving the monitor between locations with large temperature differences.
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Do not subject the monitor to severe vibration or high impact conditions. For example, do not place the monitor inside a car trunk.
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Do not store or use the monitor in locations exposed to high humidity or dusty environment.
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Do not allow water or other liquids to spill on or into the monitor.
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Keep flat panel monitor in room temperature conditions. Excessive cold or hot conditions can have an adverse effect on the liquid crystal of the display.
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Never insert anything metallic into the monitor openings. Doing so may create the danger of electric shock.
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To avoid electric shock, never touch the inside of the monitor. Only a qualified technician should open the monitor case.
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Never use your monitor if the power cable has been damaged. Ensure that nothing rests on your computer's cables and that the cables are not located
where they can be stepped on or tripped over.
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Be sure to grasp the plug, not the cable, when disconnecting the monitor from an electric socket.
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Openings in the monitor cabinet are provided for ventilation. To prevent overheating, these openings should not be blocked or covered. Avoid using the
monitor on a bed, sofa, rug, or other soft surface, as doing so may block the ventilation openings in the bottom of the cabinet. If you place the monitor
in a bookcase or an enclosed space, be sure to provide adequate ventilation and air flow.
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Place your monitor in a location with low humidity and minimum dust. Avoid places similar to a damp basement or dusty hallway.
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Do not expose the monitor to rain or use it near water (in kitchens, next to swimming pools, etc.). If the monitor accidentally gets wet, unplug it and
contact an authorized dealer immediately. You can clean the monitor with a damp cloth when necessary, being sure to unplug the monitor first.
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Place the monitor on a solid surface and treat it carefully. The screen is made of glass and can be damaged if dropped or hit sharply.
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Locate your monitor near an easily accessible electric outlet.
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If your monitor does not operate normally - in particular, if there are any unusual sounds or smells coming from it - unplug it immediately and contact an
authorized dealer or service center.
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Do not attempt to remove the back cover, as you will be exposed to an electrical shock hazard. The back cover should only be removed by qualified
service personnel.
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High temperatures can cause problems. Don't use your monitor in direct sunlight, and keep it away from heaters, stoves, fireplaces, and other sources
of heat.
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Unplug the monitor when it is going to be left unused for an extended period of time.
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Unplug your monitor from the electric outlet before any service is performed.
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LAMP(S) INSIDE THIS PRODUCT CONTAIN(S) MERCURY AND MUST BE RECYCLED OR DISPOSED OFF ACCORDING TO LOCAL, STATE OR
FEDERAL LAWS. FOR MORE INFORMATION, GO TO WWW.DELL.COM/HG OR CONTACT THE ELECTRONIC INDUSTRIES ALLIANCE AT
WWW.EIAE.ORG.
FCC Notice (U.S. Only)
FCC Class B
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer's instruction
manual, may cause interference with radio and television reception. This equipment has been tested and found to comply with the limits for a Class B digital
device pursuant to Part 15 of the FCC Rules.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1.
2.
This device may not cause harmful interference.
This device must accept any interference received, including interference that may cause undesired operation.
NOTICE: The FCC regulations provide that changes or modifications not expressly approved by Dell™ Inc. could void your authority to operate this
equipment.
These limits are designed to provide reasonable protection against harmful interference in a residential installation. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful interference with radio or television reception, which can be
determined by turning the equipment off and on, you are encouraged to try to correct the interference by one or more of the following measures:
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Reorient the receiving antenna.
Relocate the system with respect to the receiver.
Move the system away from the receiver.
Plug the system into a different outlet so that the system and the receiver are on different branch circuits.
If necessary, consult a representative of Dell™ Inc. or an experienced radio/television technician for additional suggestions.
The following information is provided on the device or devices covered in this document in compliance with the FCC regulations:
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Product name: E198FP
Model number: E198FPb
Company name:
Dell Inc.
Worldwide Regulatory Compliance & Environmental Affairs
One Dell Way
Round Rock, Texas 78682 USA
512-338-4400
Contacting DellT
You can contact Dell through the Internet and by phone:
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For support through the web, go to support.dell.com.
For worldwide support through the web, use the Choose A Country/Region menu near the bottom of the page, or see the web addresses listed in the
following table.
For support by e-mail, see the e-mail addresses listed in the following table.
NOTE: The contact information provided was deemed correct at the time that this document went to print and is subject to change.
NOTE: In certain countries, support specific to Dell™ XPS™ computers is available at a separate telephone number listed for participating countries. If
you do not see a telephone number listed that is specific for XPS computers, you may contact Dell through the support number listed and your call will be
routed appropriately.
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For support by phone, use the phone numbers and codes provided in the following table. If you need assistance in determining which codes to use,
contact a local or an international operator.
NOTE: The contact information provided was deemed correct at the time that this document went to print and is subject to change.
Country (City)
International Access
Code Country Code
City Code
Anguilla
Antigua and Barbuda
Service Type
Online Support
la-techsupport@dell.com
Technical Support,
Customer Service, Sales
toll-free: 800-335-0031
Online Support
Technical Support,
Customer Service, Sales
Argentina (Buenos
Aires)
www.dell.com/ai
E-mail Address
Aomen
Country Code:853
Area Codes,
Local Numbers, and
Toll-Free Numbers
Web and E-Mail Address
Technical Support
www.dell.com.ag
la-techsupport@dell.com
1-800-805-5924
toll-free:0800-105
Customer Service (Xiamen,
China)
34 160 910
Transaction Sales (Xiamen,
China)
29 693 115
Online Support
E-mail for Desktops and
www.dell.com.ar
la-techsupport@dell.com
International Access
Code: 00
Country Code: 54
City Code: 11
Portables
E-mail for Servers and
EMC® Storage Products
la-techsupport@dell.com
Customer Service
toll-free: 0-800-444-0730
Technical Support– Dell
PowerApp™, Dell
PowerEdge™, Dell
PowerConnect™, and Dell
PowerVault™
toll-free: 0-800-222-0154
Technical Support Services
toll-free: 0-800-444-0724
Sales
Aruba
0-810-444-3355
Online Support
www.dell.com.aw
la-techsupport@dell.com
Technical Support,
Customer Service, Sales
Australia (Sydney)
International Access
Code: 0011
Country Code: 61
City Code: 2
toll-free: 800-1578
Online Support
support.ap.dell.com
support.ap.dell.com.contactus
Technical Support
Technical Support for XPS
computers onlycomputers
only
Home and Home Office
toll-free: 1300 790 877
toll-free: 1300-655-533
Austria (Vienna)
International Access
Code: 900
Medium and Large
Business
toll-free: 1800-633-559
Small Business, Education,
Local Government
toll-free: 1800-060-889
Customer Service
toll-free: 1300-662-196
Online Support
support.euro.dell.com
tech_support_central_europe@dell.com
Country Code: 43
Technical Support for XPS
computers onlycomputers
only
Home/Small Business
Sales
08 20 24 05 30 00
City Code: 1
Home/Small Business Fax
08 20 24 05 30 49
Home/Small Business
Customer Service
08 20 24 05 30 14
Home/Small Business
Support
08 20 24 05 30 17
Preferred
Accounts/Corporate
Customer Service
08 20 24 05 30 16
Preferred
Accounts/Corporate
Support
08 20 24 05 30 17
Switchboard
Bahamas
Online Support
Technical Support,
Customer Service, Sales
Barbados
Online Support
Technical Support,
Customer Service, Sales
Belgium (Brussels)
Online Support
International Access
Code: 00
Technical Support for XPS
computers onlycomputers
only
Country Code: 32
General Support
General Support Fax
City Code: 2
Customer Service
0820 240 530 00
www.dell.com/bs
la-techsupport@dell.com
toll-free: 1-866-874-3038
www.dell.com/bb
la-techsupport@dell.com
1-800-534-3142
support.euro.dell.com
02 481 92 96
02 481 92 88
02 481 92 95
02 713 15 .65
Corporate Sales
02 481 91 00
Fax
02 481 92 99
Switchboard
Bermuda
08 20 24 05 30 81
Online Support
Technical Support,
Customer Service, Sales
02 481 91 00
www.dell.com/bm
la-techsupport@dell.com
1-877-890-0751
Bolivia
Online Support
www.dell.com/bo
la-techsupport@dell.com
Technical Support,
Customer Service, Sales
Brazil
International Access
Code: 00
toll-free: 800-10-0238
Online Support
www.dell.com/br
BR_TechSupport@dell.com
Customer Service and Tech
Support
Country Code: 55
Technical Support Fax
City Code: 51
Customer Service Fax
0800 970 3355
51 2104 5470
51 2104 5480
Sales
0800 970 3390
British Virgin Islands
Technical Support,
Customer Service, Sales
Brunei
Technical Support
(Penang, Malaysia)
Country Code: 673
Customer Service (Penang,
Malaysia)
604 633 3101
or toll-free: 801 1012
Transaction Sales
(Penang, Malaysia)
604 633 3101
or toll-free: 801 1012
Canada (North York,
Ontario)
Online Order Status
International Access
Code: 011
AutoTech (automated
Hardware and Warranty
Support)
toll-free: 1-866-278-6820
604 633 4966
www.dell.ca/ostatus
Online Support
support.ca.dell.com
toll-free: 1-800-247-9362
Customer Service
Home/Home Office
toll-free: 1-800-847-4096
Small Business
toll-free: 1-800-906-3355
Medium/Large Business,
Government, Education
toll-free: 1-800-387-5757
Hardware Warranty
Phone Support
XPS Computers Only
toll-free: 1-866-398-8977
Computers for Home/Home
Office
Computers for
Small/Medium/Large
Business, Government
toll-free: 1-800-387-5757
Printers, Projectors,
Televisions, Handheld,
Digital Jukebox, and
Wireless
1-877-335-5767
Sales
toll-free: 1-800-999-3355
Small Business
toll-free: 1-800-387-5752
Medium/Large Business,
Government
toll-free: 1-800-387-5755
Online Support
Technical Support,
Customer Service, Sales
Chile (Santiago)
Online Support
Country Code: 56
City Code: 2
Sales and Customer
Support
China (Xiamen)
Online Support
Country Code: 86
City Code: 592
Home and Home Office
Sales
Spare Parts and Extended
Service
Cayman Islands
toll-free: 1-800-847-4096
1 866 440 3355
la-techsupport@dell.com
1-877-262-5415
www.dell.com/cl
la-techsupport@dell.com
toll-free: 1230-020-3397
or 800-20-1385
support.dell.com.cn
Technical Support E-mail
cn_support@dell.com
Customer Service E-mail
customer_cn@dell.com
Technical Support Fax
592 818 1350
Technical Support – XPS
computers only
toll-free: 800 858 0540
Technical Support – Dell™
Dimension™ and Dell
Inspiron™
toll-free: 800 858 2969
Technical Support – Dell
OptiPlex™, Dell Latitude™,
and Dell Precision™
toll-free: 800 858 0950
Technical Support –
Servers and Storage
toll-free: 800 858 0960
Technical Support –
Projectors, PDAs, Switches,
Routers, etc.
toll-free: 800 858 2920
Technical Support –
Printers
toll-free: 800 858 2311
Customer Service
toll-free: 800 858 2060
Customer Service Fax
Home and Small Business
Preferred Accounts Division
Colombia
toll-free: 800 858 2055
Large Corporate Accounts
Key Accounts
toll-free: 800 858 2628
Large Corporate Accounts
North
toll-free: 800 858 2999
Large Corporate Accounts
North Government and
Education
toll-free: 800 858 2955
Large Corporate Accounts
East
toll-free: 800 858 2020
Large Corporate Accounts
East Government and
Education
toll-free: 800 858 2669
Large Corporate Accounts
Queue Team
toll-free: 800 858 2572
Large Corporate Accounts
South
toll-free: 800 858 2355
Large Corporate Accounts
West
toll-free: 800 858 2811
Large Corporate Accounts
Spare Parts
toll-free: 800 858 2621
Online Support
Technical Support,
Customer Service, Sales
Online Support
Technical Support,
Customer Service, Sales
Czech Republic (Prague) Online Support
International Access
Code: 00
Country Code: 420
toll-free: 800 858 2557
Large Corporate Accounts
GCP
Costa Rica
592 818 1308
toll-free: 800 858 2222
www.dell.com/co
la-techsupport@dell.com
01-800-915-4755
www.dell.com/cr
la-techsupport@dell.com
0800-012-0231
support.euro.dell.com
czech_dell@dell.com
Technical Support
22537 2727
Customer Service
22537 2707
Fax
22537 2714
Techical Fax
22537 2728
Switchboard
22537 2711
Denmark (Copenhagen)
Online Support
International Access
Code: 00
Technical Support for XPS
computers onlycomputers
only
Country Code: 45
Technical Support
7023 0182
Customer Service –
Relational
7023 0184
Home/Small Business
Customer Service
3287 5505
Switchboard – Relational
3287 1200
Switchboard Fax –
Relational
3287 1201
Switchboard – Home/Small
Business
3287 5000
Switchboard Fax –
Home/Small Business
3287 5001
Dominica
Online Support
Technical Support,
Customer Service, Sales
Dominican Republic
Online Support
support.euro.dell.com
7010 0074
www.dell.com/dm
la-techsupport@dell.com
toll-free: 1-866-278-6821
www.dell.com/do
la-techsupport@dell.com
Ecuador
Technical Support,
Customer Service, Sales
1-800-156-1588
Online Support
www.dell.com/ec
El Salvador
toll-free: 999-119-877-655-3355
Technical Support,
Customer Service, Sales
(calling from Guayaquil)
toll-free: 1800-999-119-877-655-3355
Online Support
Technical Support,
Customer Service, Sales
Finland (Helsinki)
International Access
Code: 990
Country Code: 358
City Code: 9
Online Support
International Access
Code: 00
Country Code: 33
City Codes: (1) (4)
0207 533 538
0207 533 533
Fax
0207 533 530
Sales under 500
employees
0207 533 540
Online Support:
Technical Support for XPS
computers only
0825 387 270
Customer Service
0825 823 833
Switchboard
Technical Support
Customer Service
0825 004 700
0825 004 701
04 99 75 40 01
0825 004 719
0825 338 339
01 55 94 71 00
Sales
01 55 94 71 00
Online Support
Technical Support for XPS
computers only
01 55 94 71 01
support.euro.dell.com
tech_support_central_europe@dell.com
069 9792 7222
Technical Support
069 9792-7200
Home/Small Business
Customer Service
0180-5-224400
Global Segment Customer
Service
069 9792-7320
Preferred Accounts
Customer Service
069 9792-7320
Large Accounts Customer
Service
069 9792-7320
Public Accounts Customer
Service
069 9792-7320
Switchboard
Country Code: 30
0825 004 700
04 99 75 40 00
Switchboard
Fax
International Access
Code: 00
0825 387 129
Technical Support
Corporate
Greece
0207 533 533
support.euro.dell.com
Home and Small Business
Fax (calls from outside of
France)
City Code: 69
fi_support@dell.com
Switchboard
Fax
Country Code: 49
support.euro.dell.com
0207 533 555
Sales
International Access
Code: 00
800-6132
Customer Service
Switchboard (calls from
outside of France)
Germany (Frankfurt)
www.dell.com/sv
la-techsupport@dell.com
Technical Support
Sales over 500 employees
France (Paris)
(Montpellier)
la-techsupport@dell.com
Technical Support,
Customer Service, Sales
(calling from Quito)
Online Support
069 9792-7000
support.euro.dell.com
Technical Support
00800-44 14 95 18
Gold Service Technical
Support
00800-44 14 00 83
Switchboard
2108129810
Gold Service Switchboard
2108129811
Sales
2108129800
Fax
2108129812
Grenada
Online Support
www.dell.com/gd
la-techsupport@dell.com
Technical Support,
Customer Service, Sales
Guatemala
toll-free: 1-866-540-3355
Online Support
www.dell.com/gt
la-techsupport@dell.com
Technical Support,
Customer Service, Sales
Guyana
1-800-999-0136
Online Support
la-techsupport@dell.com
Technical Support,
Customer Service, Sales
Hong Kong
International Access
Code: 001
Country Code: 852
toll-free: 1-877-270-4609
Online Support
support.ap.dell.com
support.dell.com.cn/email
Technical Support – XPS
computers only
00852-3416 6923
Technical Support –
Dimension and Inspiron
00852-2969 3188
Technical Support –
OptiPlex, Latitude, and Dell
Precision
00852-2969 3191
Technical Support –
Servers and Storage
00852-2969 3196
Technical Support –
Projectors, PDAs, Switches,
Routers, etc.
India
00852-3416 0906
Customer Service
00852-3416 0910
Large Corporate Accounts
00852-3416 0907
Global Customer Programs
00852-3416 0908
Medium Business Division
00852-3416 0912
Home and Small Business
Division
00852-2969 3105
Online Support
support.ap.dell.com
Portable and Desktop
Support
Desktop Support E-mail
Portable Support E-mail
india_support_desktop@dell.com
india_support_notebook@dell.com
Phone Numbers
080-25068032 or 080-25068034
or your city STD code + 60003355
or toll-free: 1-800-425-8045
Server Support
E-mail
india_support_Server@dell.com
Phone Numbers
080-25068032 or 080-25068034
or your city STD code + 60003355
or toll-free: 1800 425 8045
Gold Support Only
E-mail
eec_ap@dell.com
Phone Numbers
080-25068033
or your city STD code + 60003355
or toll-free: 1-800-425-9045
XPS Support Only
E-mail
Indiaxps_AP@dell.com
Phone Numbers
080-25068066
or toll-free: 1-800-425-2066
Customer Service
Home and Small Business
India_care_HSB@dell.com
toll-free: 1800-4254051
Large Corporate Accounts
India_care_REL@dell.com
toll-free: 1800-4252067
Sales
Large Corporate Accounts
1600 33 8044
Home and Small Business
Ireland (Cherrywood)
International Access
Code: 00
Country Code: 353
1600 33 8046
Online Support
support.euro.dell.com
dell_direct_support@dell.com
Technical Support
XPS computers only
1850 200 722
Business computers
1850 543 543
City Code: 1
Home computers
1850 543 543
At Home Support
1850 200 889
Sales
Home
1850 333 200
Small Business
1850 664 656
Medium Business
1850 200 646
Large Business
1850 200 646
Sales E-mail
Dell_IRL_Outlet@dell.com
Customer Service
Home and Small Business
01 204 4014
Business (greater than
200 employees)
General
Italy (Milan)
International Access
Code: 00
Country Code: 39
City Code: 02
01 204 0103
Switchboard
01 204 4444
U.K. Customer Service (dial
within U.K. only)
0870 906 0010
Corporate Customer
Service (dial within U.K.
only)
0870 907 4499
U.K. Sales (dial within U.K.
only)
0870 907 4000
Online Support
Home and Small Business
Country Code: 81
02 577 826 90
Customer Service
02 696 821 14
Fax
02 696 821 13
Switchboard
02 696 821 12
Technical Support
02 577 826 90
Customer Service
02 577 825 55
Fax
02 575 035 30
Online Support
Technical Support,
Customer Service, Sales
(dial from within Jamaica
only)
International Access
Code: 001
support.euro.dell.com
Technical Support
Switchboard
Japan (Kawasaki)
Fax/Sales Fax
Corporate
Jamaica
1850 200 982
Online Support
Technical Support – XPS
computers only
Technical Support outside
of Japan – XPS computers
only
City Code: 44
Technical Support –
Dimension and Inspiron
Technical Support outside
of Japan – Dimension and
Inspiron
Technical Support – Dell
Precision, OptiPlex, and
Latitude
Technical Support outside
of Japan – Dell Precision,
OptiPlex, and Latitude
Technical Support – Dell
PowerApp, Dell PowerEdge,
Dell PowerConnect, and
Dell PowerVault
02 577 821
la-techsupport@dell.com
1-800-440-9205
support.jp.dell.com
toll-free: 0120-937-786
81-44-520-1235
toll-free: 0120-198-226
81-44-520-1435
toll-free:0120-198-433
81-44-556-3894
toll-free: 0120-198-498
Technical Support outside
of Japan – PowerApp,
PowerEdge,
PowerConnect, and
PowerVault
81-44-556-4162
Technical Support –
Projectors, PDAs, Printers,
Routers
toll-free: 0120-981-690
Technical Support outside
of Japan – Projectors,
PDAs, Printers, Routers
81-44-556-3468
Faxbox Service
044-556-3490
24-Hour Automated Order
Status Service
044-556-3801
Customer Service
044-556-4240
Business Sales Division up to 400 employees
044-556-1465
Preferred Accounts Division
Sales - over 400 employees
044-556-3433
Public Sales - government
agencies, educational
institutions, and medical
institutions
044-556-5963
Global Segment Japan
044-556-3469
Individual User
044-556-1657
Individual User Online
Sales
Individual User Real Site
Sales
Korea (Seoul)
International Access
Code: 001
Country Code: 82
City Code: 2
Online Support
Technical Support for XPS
computers only
Technical Support,
Customer Service
Country Code: 352
toll-free: 080-200-3600
Country Code: 60
City Code: 4
Customer Service (Austin,
Texas, U.S.A.)
512 728-3619
Fax (Technical Support and
Customer Service) (Austin,
Texas, U.S.A.)
512 728-3883
Sales (Austin, Texas,
U.S.A.)
512 728-4397
Online Support
Support
Home/Small Business
Sales
Corporate Sales
Online Support
Country Code: 52
support.euro.dell.com
342 08 08 075
+32 (0)2 713 15 96
26 25 77 81
+32 (0)2 481 91 19
26 25 77 82
support.ap.dell.com
toll-free: 1 800 885 784
Technical Support - Dell
Precision, OptiPlex, and
Latitude
toll-free: 1 800 880 193
Technical Support Dimension, Inspiron, and
Electronics and Accessories
toll-free: 1 800 881 306
Customer Service
International Access
Code: 00
512 728-4600
or 512 728-3772
Technical Support - XPS
computers only
Technical Support PowerApp, PowerEdge,
PowerConnect, and
PowerVault
Mexico
2194-6000
512 728-4093
Fax
International Access
Code: 00
2194-6202
Customer Technical
Support (Austin, Texas,
U.S.A.)
Customer Service
Malaysia (Penang)
toll-free: 080-200-3800
Sales
SalesFax (Austin, Texas,
U.S.A.)
International Access
Code: 00
support.ap.dell.com
toll-free: 080-999-0283
toll-free: 080-200-3801
Switchboard
Luxembourg
044-556-4649
Technical Support –
Dimension, PDA,
Electronics, and
Accessories
Fax
Latin America
044-556-2203
toll-free: 1800 881 386
toll-free: 1800 881 306(option6)
Transaction Sales
toll-free: 1 800 888 202
Corporate Sales
toll-free: 1 800 888 213
Online Support
Technical Support
Sales
Customer Service
www.dell.com/mx
la-techsupport@dell.com
001-866-563-4425
50-81-8800
or 01-800-888-3355
001-877-384-8979
or 001-877-269-3383
Main
Montserrat
Online Support
Technical Support,
Customer Service, Sales
Netherlands Antilles
Online Support
Technical Support,
Customer Service, Sales
Netherlands
(Amsterdam)
International Access
Code: 00
Country Code: 31
City Code: 20
Online Support
Technical Support for XPS
computers only
International Access
Code: 00
020 674 42 00
Relational Customer
Service
020 674 4325
Home/Small Business
Sales
020 674 55 00
Relational Sales
020 674 50 00
Home/Small Business
Sales Fax
020 674 47 75
Relational Sales Fax
020 674 47 50
Switchboard
020 674 50 00
Online Support
Technical Support for XPS
computers only
Technical Support,
Customer Service, Salesz
Online Support
Technical Support for XPS
computers only
www.dell.com/ni
la-techsupport@dell.com
001-800-220-1377
support.euro.dell.com
815 35 043
Home/Small Business
Customer Service
23162298
Online Support
Online Support
Technical Support,
Customer Service, Sales
City Code: 22
0800 441 567
671 17575
Technical Support,
Customer Service, Sales
Country Code: 48
toll-free: 0800 335 540
671 16882
International Access
Code: 011
support.ap.dell.com/contactus
Relational Customer
Service
Fax Switchboard
Poland (Warsaw)
020 674 47 50
support.ap.dell.com
Technical Support
Switchboard
Peru
020 674 45 94
020 674 47 66
Online Support
Panama
support.euro.dell.com
Home/Small Business
Customer Service
Nicaragua
Country Code: 47
001-800-882-1519
020 674 45 00
Technical Support,
Customer Service, Sales
International Access
Code: 00
la-techsupport@dell.com
Technical Support Fax
Country Code: 64
Norway (Lysaker)
la-techsupport@dell.com
toll-free: 1-866-278-6822
Technical Support
Switchboard Fax
New Zealand
50-81-8800
or 001-800-888-3355
or001-866-851-1754
Online Support
Customer Service Phone
Customer Service
671 16800
671 16865
www.dell.com/pa
la-techsupport@dell.com
011-800-507-1264
www.dell.com/pe
la-techsupport@dell.com
0800-50-669
support.euro.dell.com
pl_support_tech@dell.com
57 95 700
57 95 999
Sales
57 95 999
Customer Service Fax
57 95 806
Reception Desk Fax
57 95 998
Switchboard
57 95 999
Portugal
Online Support
support.euro.dell.com
International Access
Code: 00
Technical Support
707200149
Customer Service
800 300 413
Country Code: 351
Sales
Puerto Rico
Fax
Online Support
Technical Support
Customer Service and
Sales
St. Kitts and Nevis
Online Support
Technical Support,
Customer Service, Sales
St. Lucia
Online Support
Technical Support,
Customer Service, Sales
St. Vincent and the
Grenadines
Online Support
Technical Support,
Customer Service, Sales
Singapore (Singapore)
International Access
Code: 005
or 1-866-851-1760
1-877-537-3355
www.dell.com/kn
la-techsupport@dell.com
toll-free: 1-866-540-3355
www.dell.com/lc
la-techsupport@dell.com
toll-free: 1-866-464-4352
www.dell.com/vc
la-techsupport@dell.com
toll-free: 1-866-464-4353
support.ap.dell.com
Technical Support –
Dimension, Inspiron, and
Electronics and Accessories
toll-free: 1800 394 7430
Technical Support –
OptiPlex, Latitude, and Dell
Precision
toll-free: 1800 394 7488
Technical Support –
PowerApp, PowerEdge,
PowerConnect, and
PowerVault
toll-free: 1800 394 7478
Corporate Sales
Country Code: 421
toll-free: 1-866-390-4695
toll-free: 1800 394 7464
Transaction Sales
International Access
Code: 00
www.dell.com/pr
la-techsupport@dell.com
Technical Support – XPS
computers only
Customer Service
Slovakia (Prague)
21 424 01 12
NOTE: The phone numbers
in this section should be
called from within
Singapore or Malaysia only.
Online Support
Country Code: 65
800 300 410 or 800 300 411 or
800 300 412 or 21 422 07 10
Online Support
toll-free: 1800 394 7430(option6)
toll-free: 1 800 394 7412
toll-free: 1 800 394 7419
support.euro.dell.com
czech_dell@dell.com
Technical Support
02 5441 5727
Customer Service
420 22537 2707
Fax
02 5441 8328
Tech Fax
02 5441 8328
Switchboard (Sales)
02 5441 7585
South Africa
(Johannesburg)
Online Support
International Access
Code:
Gold Queue
Technical Support
011 709 7710
09/091
Customer Service
011 709 7707
Sales
011 709 7700
Fax
011 706 0495
Switchboard
011 709 7700
Southeast Asian and
Pacific Countries
Technical Support,
Customer Service, and
Sales (Penang, Malaysia)
604 633 4810
Spain (Madrid)
Online Support
Country Code: 27
City Code: 11
International Access
Code: 00
Country Code: 34
City Code: 91
Home and Small Business
support.euro.dell.com
dell_za_support@dell.com
011 709 7713
support.euro.dell.com
Technical Support
902 100 130
Customer Service
902 118 540
Sales
902 118 541
Switchboard
902 118 541
Fax
Corporate
Technical Support
Customer Service
Switchboard
Fax
Sweden (Upplands
Vasby)
International Access
Code: 00
Online Support
Technical Support for XPS
computers only
Technical Support
902 118 539
902 100 130
902 115 236
91 722 92 00
91 722 95 83
support.euro.dell.com
77 134 03 40
08 590 05 199
Country Code: 46
Relational Customer
Service
08 590 05 642
City Code: 8
Home/Small Business
Customer Service
08 587 70 527
Employee Purchase
Program (EPP) Support
020 140 14 44
Technical Support Fax
Sales
Switzerland (Geneva)
International Access
Code: 00
Country Code: 41
City Code: 22
Online Support
International Access
Code: 002
Country Code: 886
08 587 705 81
support.euro.dell.com
Tech_support_central_Europe@dell.com
Technical Support for XPS
computers only
0848 33 88 57
Technical Support – Home
and Small Business
0844 811 411
Technical Support –
Corporate
0844 822 844
Customer Service – Home
and Small Business
0848 802 202
Customer Service –
Corporate
0848 821 721
Main
0848 335 599
Fax
022 799 01 90
Sales
Taiwan
08 590 05 594
Online Support
Technical Support – XPS
computers only
022 799 01 01
support.ap.dell.com
support.dell.com.cn/email
toll-free: 0080 186 3085
Technical Support –
OptiPlex, Latitude,
Inspiron, Dimension, and
Electronics and Accessories
toll-free: 0080 186 1011
Technical Support –
servers and storage
toll-free: 0080 160 1256
Customer Service
toll-free: 0080 160 1250
(option 5)
Transaction Sales
Corporate Sales
toll-free:0080 165 1228
toll-free: 0080 165 1227
Thailand
Online Support
International Access
Code: 001
Technical Support
(OptiPlex, Latitude, and
Dell Precision)
toll-free: 1800 0060 07
Technical Support
(PowerApp, PowerEdge,
PowerConnect, and
PowerVault)
toll-free: 1800 0600 09
Country Code: 66
Customer Service
Trinidad/Tobago
toll-free: 1800 006 007
(option7)
Corporate Sales
toll-free: 1800 006 009
Transaction Sales
toll-free: 1800 006 006
Online Support
Technical Support,
Customer Service, Sales
Turks and Caicos Islands Online Support
Technical Support,
Customer Service, Sales
U.K. (Bracknell)
support.ap.dell.com
Online Support
www.dell.com/tt
la-techsupport@dell.com
1-888-799-5908
www.dell.com/tc
la-techsupport@dell.com
toll-free: 1-877-441-4735
support.euro.dell.com
International Access
Code: 00
Country Code: 44
City Code: 1344
dell_direct_support@dell.com
Customer Service Online
support.euro.dell.com/uk/en/ECare/Form/Home.asp
Sales
Home and Small Business
Sales
0870 907 4000
Corporate/Public Sector
Sales
01344 860 456
Customer Service
Home and Small Business
0870 906 0010
Corporate
01344 373 185
Preferred Accounts (500–
5000 employees)
0870 906 0010
Global Accounts
01344 373 186
Central Government
01344 373 193
Local Government &
Education
01344 373 199
Health
01344 373 194
Technical Support
XPS Computers Only
0870 366 4180
Corporate/Preferred
Accounts/PAD (1000+
employees)
0870 908 0500
0870 353 0800
Other Dell Products
General
Home and Small Business
Fax
Uruguay
Online Support
Technical Support,
Customer Service, Sales
U.S.A. (Austin, Texas)
International Access
Code: 011
Country Code: 1
Dell Services for the Deaf,
Hard-of-Hearing, or
Speech-Impaired
Fax
Technical Support
0870 907 4006
www.dell.com/uy
la-techsupport@dell.com
toll-free: 000-413-598-2521
toll-free: 1-877-Dell™TY
(1-877-335-5889)
toll-free: 1-800-727-8320
support.dell.com
XPS
toll-free: 1-800-232-8544
Home and Home Office
toll-free: 1-800-624-9896
Portable and Desktop
AutoTech
toll-free: 1-800-247-9362
Small Business
toll-free: 1-800-456-3355
Medium and Large
Business
toll-free: 1-877-671-3355
State and Local
Government
toll-free: 1-800-981-3355
Federal Government
toll-free: 1-800-727-1100
Healthcare
toll-free: 1-800-274-1550
K-12 Education
toll-free: 1-888-977-3355
Higher Education
toll-free: 1-800-274-7799
Printers, Projectors, PDAs,
and MP3 Players
toll-free: 1-877-459-7298
Customer Service
toll-free: 1-800-624-9897
Automated Order Status
toll-free: 1-800-433-9014
Small Business
toll-free: 1-800-456-3355
Medium and Large
Business
toll-free: 1-877-671-3355
State and Local
Government
toll-free: 1-800-981-3355
Federal Government
toll-free: 1-800-727-1100
Healthcare
toll-free: 1-800-274-1550
K-12 Education
toll-free: 1-888-977-3355
Higher Education
toll-free: 1-800-274-7799
Employee Purchase
Program (EPP)
toll-free: 1-800-695-8133
Financial Services
toll-free: 1-877-577-3355
Dell Preferred Accounts
(DPA)
toll-free: 1-800-283-2210
Sales
U.S. Virgin Islands
toll-free: 1-888-798-7561
Software and Peripherals
Sales
toll-free: 1-800-671-3355
Online Support
Technical Support,
Customer Service, Sales
Online Support
Technical Support,
Customer Service, Sales
Back to Contents Page
1-800-289-3355 or 1-800-879-3355
Dell Outlet Store
Venezuela
www.dellfinancialservices.com
Leases and Loans
www.dell.com/vi
la-techsupport@dell.com
toll-free: 1-877-702-4360
www.dell.com/ve
la-techsupport@dell.com
0800-100-4752
Back to Contents Page
Setting Up Your Monitor
Dell™ E198FP Flat Panel Monitor
Connecting Your Monitor
Using the Front Panel Buttons
Using the OSD
Using the Dell Soundbar (Optional)
Connecting Your Monitor
CAUTION: Before you begin any of the procedures in this section, follow the Safety Instructions.
1.
2.
3.
4.
5.
Turn off your computer and unplug its power cable.
Connect the blue (analog D-sub) display connector cable to the corresponding video port on the back of your computer. (The graphic is for illustration
only. System appearance may vary).
Connect the power cable for your display to the power port on the back of the display.
Plug the power cables of your computer and your display into a nearby outlet. Your monitor is equipped with an automatic power supply for a voltage
range from 100 to 240 Volt at a frequency of 50/60 Hz. Be sure that your local power is within the supported range. If you are unsure, ask your
electricity supplier.
Turn on your display and computer.
If your monitor displays an image, installation is complete. If it does not display an image, see Troubleshooting.
Using the Front Panel Buttons
Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls,
an OSD shows their numeric values as they change.
A
The 'MENU' button is used to open the on-screen display (OSD), select function icons, exit from menus and sub-menus, and
to exit the OSD. See Accessing the Menu System.
MENU
B
Use this button for direct access to the 'Brightness' and 'Contrast' control menu.
Brightness/Contrast Hot
Key
B
C
Use these buttons to adjust (decrease/increase ranges) items in the OSD.
- and + buttons
C
NOTE: You can activate automatic scroll feature by pressing and holding either + or - button.
Use this button to activate automatic setup and adjustment. The following dialog will appear on screen as the monitor selfadjusts to the current input:
Auto Adjust In Progress
Auto Adjust
Auto Adjustment
button allows the monitor to self-adjust to the incoming video signal. After using 'Auto Adjustment',
you can further tune your monitor by using the 'Pixel Clock' and 'Phase' controls in the OSD.
NOTE: Auto Adjust will not occur if you press the button while there are no active video
input signals, or attached cables.
D
The green LED indicates the monitor is on and fully functional. An amber LED indicates DPMS power save mode.
The Power button turns the monitor on and off.
Power Button & Indicator
On Screen Menu/Display (OSD)
Direct-Access Functions
Function
Adjustment Method
Auto adjustment
Use this button to activate automatic setup and adjustment. The following dialog will appear on
screen as the monitor self-adjusts to the current input:
Auto Adjust In Progress
Auto Adjustment
button allows the monitor to self-adjust to the incoming video signal. After
using Auto Adjustment, you can further tune your monitor by using the Pixel Clock and Phase
controls in the OSD.
NOTE: Auto Adjust will not occur if you press the button while there are no active video input
signals, or attached cables.
Brightness / Contrast
With the menu off, push
button to display the 'Brightness' and 'Contrast' adjustment menu.
The Brightness function adjusts the luminance of the flat panel.
Adjust 'Brightness' first, then adjust 'Contrast' only if further adjustment is necessary.
"+" increase 'brightness'
" - "decrease 'brightness'
The Contrast function adjusts the degree of difference between darkness and lightness on the
display screen.
"+" increase the 'contrast'
"-" decrease the 'contrast'
Using the OSD
Accessing the Menu System
1.
With the menu off, push the MENU button to open the OSD system and display the main features menu.
A Function icons
B Main Menu C Menu icon
D Sub-Menu name E Resolution
2.
3.
4.
Icon
Push the - and + buttons to move between the function icons. As you move from one icon to another, the function name is highlighted to reflect the
function or group of functions (sub-menus) represented by that icon. See the table below for a complete list of all the functions available for the
monitor.
Push the MENU button once to activate the highlighted function; Push -/+ to select the desired parameter, push menu to enter the slidebar
then use the - and + buttons, according to the indicators on the menu, to make your changes.
Push the MENU button once to return to the main menu to select another function or push the MENU button two or three times to exit from the OSD.
Menu Name
and Submenus
Description
EXIT
This is used to exit out of the 'Main menu'.
Positioning
Positioning moves the viewing area around on the monitor screen.
Horizontal When making changes to either the Horizontal or Vertical settings, no changes will occur to the size of the viewing area; the image
Vertical gets shifted based on what you select.
Minimum is '0' (-). Maximum is '100' (+).
Image
Settings
Auto Adjust Even though your computer system can recognize your new flat panel monitor on startup, the 'Auto Adjustment' function will optimize
the display settings for use with your particular setup.
NOTE: In most cases, 'Auto Adjust' produces the best image for your configuration; you can directly access this function via Auto
Adjustment
hotkey.
Pixel Clock The 'Phase' and 'Pixel Clock' adjustments allow you to more closely adjust your monitor to your preference. Select Image Settings in
the main OSD to access these settings.
Use the - and + buttons to adjust interference. Minimum: 0 ~ Maximum: 100
Phase If satisfactory results are not obtained using the Phase adjustment, use the Pixel Clock adjustment and then use Phase again.
NOTE: This function may change the width of the display image. Use the 'Horizontal' function of the 'Position' menu to center the
display image on the screen.
Color
Settings
'Color Settings' adjusts the color temperature and saturation.
Normal 'Normal Preset' is selected to obtain the default (factory) color settings.
Preset
Blue Preset 'Blue Preset' is selected to obtain a bluish tint. This color setting is typically used for text based applications (Spreadsheets,
Programming, Text Editors etc.).
Red Preset 'Red Preset' is selected to obtain a redder tint. This color setting is typically used for color intensive applications (Photograph Image
Editing, Multimedia, Movies etc.).
User Preset 'User Preset': Use the plus and minus buttons to increase or decrease each of the three colors (R, G, B) independently, in single digit
increments, from '0' to '100'.
NOTE: 'Color temperature' is a measure of the 'warmth' of the image colors (red/green/blue). The two available presets ('Blue' and
'Red') favor blue and red accordingly. Select each one to see how each range suits your eye; or utilize the 'User Preset' option to
customize the color settings to your exact choice.
OSD Settings Each time the OSD opens, it displays in the same location on the screen. 'OSD Settings' (horizontal/vertical) provides control over this
location.
Horizontal - and + buttons move OSD to the left and right.
Position
Vertical - and + buttons move OSD down and up.
Position
OSD Hold The OSD stays active for as long as it is in use.
Time 'OSD Hold Time': Sets the length of time the OSD will remain active after the last time you pressed a button.
Use the - and + buttons to adjust the slider in 5 second increments, from 5 to 60 seconds.
NOTE: Default 'OSD hold time' is 20 seconds.
OSD Lock 'OSD Lock': Controls user access to adjustments. When 'Yes' (+) is selected, no user adjustments are allowed. All buttons are locked
except the menu button.
All buttons can be locked or unlocked when the 'Menu' button is pushed and held for over 15 seconds.
NOTE: When the OSD is locked, pressing the'Menu button will take the user directly to the 'OSD settings' menu, with 'OSD Lock'
preselected on entry. Select 'No'(-) to unlock and allow user access to all applicable settings.
Language
Language sets the OSD to display in one of the five languages (English, Español, Français, Deutsch, Japanese).
NOTE: The language chosen affects only the language of the OSD. It has no effect on any software running on the computer.
Factory
Reset
Factory Reset returns the settings to the factory preset values for the selected group of functions.
Exit is used to exit out of Factory Reset menu.
For All settings, all user adjustable settings are reset at one time except language settings.
IR - This feature will help reduce minor cases of image retention.
Enable LCD Conditioning: If an image appears to be stuck on the monitor, select LCD Conditioning to help eliminate any image
retention. Using the LCD Conditioning feature may take several hours. Severe cases of image retention are known as burn-in, the
LCD Conditioning feature does not remove burn-in.
NOTE: Use LCD Conditioning only when you experience a problem with image retention.
Below warning message appears once user select "Enable LCD Conditioning":
NOTE: Press any button on the monitor to terminate LCD Conditioning at any time.
DDC/CI (Display Data Channel/Command Interface) allows you to adjust the monitor parameters (brightness, color, balance,
etc.) via software applications on your PC.
Select Disable to disable this feature.
For best user experience and optimum performance of your monitor, keep this feature enabled.
NOTE:If user select 'disable' for DDC/CI,the warning message will appear on screen.Then user can select Yes or No according to
need.
Automatic Save
With the OSD open, if you make an adjustment and then either proceed to another menu, or exit the OSD, the monitor automatically saves any adjustments
you have made. If you make an adjustment and then wait for the OSD to disappear the adjustment will also be saved.
OSD Warning Messages
A warning message appears on the screen indicating that the monitor is out of sync.
Cannot Display This Video Mode
Optimum resolution 1280 X 1024 60Hz
This means that the monitor cannot synchronize with the signal that it is receiving from the computer. Either the signal is too high or too low for the monitor to
use. See Specifications for the Horizontal and Vertical frequency ranges addressable by this monitor. Recommended mode is 1280 X 1024 @ 60Hz.
NOTE: The floating 'Dell - self-test Feature Check' dialog will appear on-screen if the monitor cannot sense a video signal.
Occasionally, no warning message appears, but the screen is blank. This could also indicate that the monitor is not synchronizing with the computer.
See Troubleshooting for more information.
Using the Dell Soundbar (Optional)
The Dell Soundbar is a four-speaker, two-channel system adaptable to mount on Dell™ Flat Panel Displays. The Soundbar has a rotary volume and on/off
control to adjust the overall system level, a blue LED for power indication, and two audio headset jacks.
1.
Headphone connectors
2.
Power indicator
3.
Power/Volume control
Soundbar Attachment to the Monitor
1.
2.
3.
4.
5.
Working from the rear of the monitor, attach Soundbar by aligning the two slots with the two tabs along the bottom rear of the monitor.
Slide the Soundbar to the left until it snaps into the place.
Connect the Soundbar with the power brick.
Plug the power cables of the power brick into a nearby outlet.
Insert the lime green mini stereo plug from the rear of the Soundbar into the computer's audio output jack.
NOTICE: Do not use with any device other than Dell Soundbar.
NOTE: Soundbar Power Connector - 12V DC output is for optional Dell Soundbar only.
Back to Contents Page
Back to Contents Page
Solving Problems
Dell™ E198FP Flat Panel Monitor
Monitor Specific Troubleshooting
Common Problems
Product Specific Problems
CAUTION: Before you begin any of the procedures in this section, follow the Safety Instructions.
Monitor Specific Troubleshooting
Self-Test Feature Check (STFC)
Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly
connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:
1.
2.
3.
Turn off both your computer and the monitor.
Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove the Analog (blue connector) cables from the back of
computer.
Turn on the monitor.
The floating 'Dell - Self-Test Feature Check' dialog box should appear on-screen (against a black background) if the monitor cannot sense a video
signal and is working correctly. While in self-test mode, the power LED remains green. Also, depending upon the selected input, one of the dialogs
shown below will continuously scroll through the screen.
4.
5.
This box also appears during normal system operation if the video cable becomes disconnected or damaged.
Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.
If your monitor screen remains blank after you use the previous procedure, check your video controller and computer system; your monitor is functioning
properly.
OSD Warning Messages
For OSD-related issues, see OSD Warning Messages
Common Problems
The following table contains general information about common monitor problems you might encounter.
COMMON SYMPTOMS
No Video/ Power LED off
WHAT YOU EXPERIENCE
No picture, monitor is dead
POSSIBLE SOLUTIONS
l
l
l
No Video/ Power LED on
No picture or no brightness
l
l
l
Poor Focus
Picture is fuzzy, blurry or ghosting
l
l
l
l
l
Check connection integrity at both ends of the video cable
Electric outlet verification
Ensure power button depressed fully
Increase brightness & contrast controls
Perform monitor self-test feature check
Check for bent or broken pins
Push Auto Adjust button
Adjust Phase and Clock controls via OSD
Eliminate video extension cables
Perform monitor reset
Lower video resolution or increase font size
Shaky/Jittery Video
Wavy picture or fine movement
l
l
l
l
l
Missing Pixels
LCD screen has spots
l
l
Stuck-on Pixels
LCD screen has bright spots
l
l
Brightness Problems
Picture too dim or too bright
l
l
l
Geometric Distortion
Screen not centered correctly
l
l
l
l
Horizontal/Vertical Lines
Screen has one or more lines
l
l
l
l
l
Sync Problems
Screen is scrambled or appears
torn
l
l
l
l
l
l
LCD Scratched
Screen has scratches or smudges
l
l
Safety Related Issues
Visible signs of smoke or sparks
l
l
Intermittent Problems
Monitor malfunctions on & off
l
l
l
l
Missing Color
Picture missing color
l
l
l
Wrong Color
Picture color not good
l
l
Image retention from a static image left
on the monitor for a long period of time
Faint shadow from the static
image displayed appears on the
screen
l
l
Push Auto Adjust button
Adjust Phase and Clock controls via OSD
Perform monitor reset
Check environmental factors
Relocate and test in another room
Cycle power on-off
These are pixels that are permanently off and is a natural defect
that occurs in LCD technology
Cycle power on-off
These are pixels that are permanently on and is a natural defect
that occurs in LCD technology
Perform monitor reset on "All Settings"
Push Auto Adjust button
Adjust brightness & contrast controls
Perform monitor reset on "Position Settings Only"
Push auto-adjust button
Adjust the centering controls
Ensure monitor is in proper video mode
Perform monitor reset on "All Settings"
Push Auto Adjust button
Adjust Phase and Clock controls via OSD
Perform monitor self-test feature check and determine if these lines
are also in self-test mode
Check for bent or broken pins
Perform monitor reset on "All Settings"
Push Auto Adjust button
Adjust Phase and Clock controls via OSD
Perform monitor self-test feature check to determine if scrambled
screen appears in self-test mode
Check for bent or broken pins
Boot up in the "safe mode"
Turn monitor off and clean the screen
For cleaning instruction, see Cleaning for Your Monitor.
Do not perform any troubleshooting steps
Monitor needs to be replaced
Ensure monitor is in proper video mode
Ensure video cable connection to computer and to the flat panel is
secure
Perform monitor reset on "All Settings"
Perform monitor self-test feature check to determine if the
intermittent problem occurs in self-test mode
Perform monitor self-test feature check
Check connection integrity at both end of the video cable
Check for bent or broken pins
Change the color to "User Preset"
Adjust R/G/B value of "User Preset"
Use the Power Management feature to turn off the monitor at all
times when not in use. Alternatively, use a dynamically changing
screensaver
In OSD Menu, under Reset to Factory Settings, select Enable LCD
Conditioning. Using this option may take several hours before the
image is eliminated
NOTE: Image Burn-in is not covered by your warranty.
Product Specific Problems
SPECIFIC SYMPTOMS
WHAT YOU EXPERIENCE
Screen image is too small
Image is centered on screen, but does not fill entire
viewing area
POSSIBLE SOLUTIONS
l
Perform monitor reset on "All Settings"
Cannot adjust the monitor with
the buttons on the front panel
OSD does not appear on the screen
l
Turn the monitor off and unplug the power
cord and then plug back and power on
l
The OSD Lock is On. Press the menu button
for 15 seconds to unlock the OSD menu.
The monitor will not go into
power saving mode.
No picture, the LED light is green. When press "+",
"-" or "Menu" key, the message " No input signal "
will appear.
l
Move mouse or hit any key on the
keyboard on the computer or activate
video player, then access the OSD to set
both Audio/Video to " off " state.
No Input Signal when user
controls pressed
No picture, the LED light is green. When press "+",
"-" or "Menu" key, the message " No input signal "
will appear.
l
Check the signal source Make sure the
Computer is not in power saving by moving
mouse or pressing any key on the
keyboard.
Check whether the signal cable is plugged
in and seated properly. Re-plug the signal
cable if necessary.
Re-boot the computer or video player.
l
l
Back to Contents Page
Back to Contents Page
Using Your Monitor Stand
Dell™ E198FP Flat Panel Monitor
Attaching the Stand
Organizing Your Cables
Using the Tilt
Removing the Stand
Attaching the Stand
NOTE: Stand is detached when the monitor is shipped from the factory.
1.
2.
3.
Place the stand on a flat surface.
Fit the groove on the back of the monitor onto the two teeth of upper stand.
Lower the monitor so that the monitor mounting area snaps on/locks to stand.
Organizing Your Cables
After attaching all necessary cables to your monitor and computer, (See Connecting Your Monitor for cable attachment,) use the cable holder to
neatly organize all cables as shown above.
Using the Tilt
With the built-in pedestal, you can tilt the monitor to best suit your viewing needs.
Removing the Stand
After placing the monitor panel on a soft cloth or cushion, press and hold the LCD removal button, and then remove the stand.
NOTE: To prevent scratches on the LCD screen while removing the stand, ensure that the monitor is placed on a clean surface.
Back to Contents Page
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