Dell Inspiron 3800 Owners Manual Solutions Guide

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Index

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Dell™ Inspiron™ 3800 Systems

SOLUTIONS GUIDE

Hints, Notices, and Cautions

HINT: A HINT indicates important information that helps you make better

use of your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of

data and tells you how to avoid the problem.

CAUTION: A CAUTION indicates a potentially hazardous situation

which, if not avoided, may result in minor or moderate injury.

Abbreviations and Acronyms

For a complete listing of abbreviations and acronyms, see the Glossary in

the Tell Me How help file. Click the Start button, point to Programs, point

to Users’ Guides, and then click Tell Me How.

____________________

Information in this document is subject to change without notice.

Reproduction in any manner whatsoever without the written permission of Dell is strictly

forbidden.

Trademarks used in this text:

Dell

, the

DELL

logo,

Dell TravelLite

Inspiron

Dimension, Dell

Precision, OptiPlex, Latitude

, and

DellWare

are trademarks of Dell Computer Corporation;

Intel

and

Pentium

are registered trademarks and

Celeron

is a trademark of Intel Corporation;

Microsoft

and

Windows

are registered trademarks of Microsoft Corporation.

Other trademarks and trade names may be used in this document to refer to either the entities

claiming the marks and names or their products. Dell Computer Corporation disclaims any

proprietary interest in trademarks and trade names other than its own.

March 2001 P/N 595RW Rev. A00

Contents 3

Contents

Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . 7

When Using Your Computer . . . . . . . . . . . . . . . . . . . 7

When Removing or Installing Memory Modules . . . . . . . . . 10

Protecting Against Electrostatic Discharge . . . . . . . . . . . 11

1Setting Up

Connecting a Printer . . . . . . . . . . . . . . . . . . . . . . . . 14

Installing the Printer Driver . . . . . . . . . . . . . . . . . . . 14

Parallel Printer . . . . . . . . . . . . . . . . . . . . . . . . . 14

USB Printer . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Turning Off the Computer . . . . . . . . . . . . . . . . . . . . . 16

Windows Millennium Edition (Me) and Windows 2000 . . . . . 16

Windows 98 . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Using the Media Bay . . . . . . . . . . . . . . . . . . . . . . . . 17

Swapping Devices While the Computer Is Turned Off . . . . . . 18

Swapping Devices While Windows Is Running . . . . . . . . . . 19

Setting Up the APR to Connect to a Network . . . . . . . . . . . 20

Setting Up the APR for Windows Me and Windows 98 . . . . . 20

Setting Up the APR for Windows 2000 . . . . . . . . . . . . . 21

2Solving Problems

Finding Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Accessing Help Files . . . . . . . . . . . . . . . . . . . . . . . . 26

Power Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

4Contents

Start-Up Error Messages . . . . . . . . . . . . . . . . . . . . . 27

Video and Display Problems . . . . . . . . . . . . . . . . . . . . 28

If the display is blank . . . . . . . . . . . . . . . . . . . . . 28

If the display is difficult to read . . . . . . . . . . . . . . . . 28

Sound and Speaker Problems . . . . . . . . . . . . . . . . . . . 29

Integrated Speakers . . . . . . . . . . . . . . . . . . . . . . 29

External Speakers . . . . . . . . . . . . . . . . . . . . . . . 30

Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . 31

If you cannot print to a parallel port printer . . . . . . . . . . 31

If you cannot print to a USB printer . . . . . . . . . . . . . . 31

Modem Problems . . . . . . . . . . . . . . . . . . . . . . . . . 32

Scanner Problems . . . . . . . . . . . . . . . . . . . . . . . . . 33

Touch Pad Problems . . . . . . . . . . . . . . . . . . . . . . . . 33

External Keyboard Problems . . . . . . . . . . . . . . . . . . . 33

Unexpected Characters . . . . . . . . . . . . . . . . . . . . . . 33

Drive Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 34

If you cannot save a file to a floppy disk . . . . . . . . . . . . 34

If you cannot play a music CD or install a program from a CD . 35

If you cannot play a DVD movie . . . . . . . . . . . . . . . . 35

If the CD-RW drive stops writing . . . . . . . . . . . . . . . . 36

If you have a hard drive problem . . . . . . . . . . . . . . . . 36

Network Problems . . . . . . . . . . . . . . . . . . . . . . . . . 37

Windows Error Messages . . . . . . . . . . . . . . . . . . . . . 37

General Program Problems . . . . . . . . . . . . . . . . . . . . 38

A program crashes . . . . . . . . . . . . . . . . . . . . . . . 38

A program stops responding . . . . . . . . . . . . . . . . . . 38

A solid blue screen appears . . . . . . . . . . . . . . . . . . 39

Internet Connection Problems . . . . . . . . . . . . . . . . . . 39

Contents 5

E-Mail Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 40

If Your Computer Gets Wet. . . . . . . . . . . . . . . . . . . . . 40

If You Drop or Damage Your Computer . . . . . . . . . . . . . . 41

Resolving Other Technical Problems . . . . . . . . . . . . . . . . 42

Reinstalling Drivers and Utilities . . . . . . . . . . . . . . . . . . 42

Reinstalling Windows . . . . . . . . . . . . . . . . . . . . . . . . 42

Reinstalling Windows Me and Windows 98 . . . . . . . . . . . 43

Reinstalling Windows 2000 . . . . . . . . . . . . . . . . . . . 44

Recreating the Hibernate File (Windows 98 Only) . . . . . . . . . 46

Boot (Restart) Your Computer

With the System Software CD . . . . . . . . . . . . . . . . . . 46

Delete the Old Hibernate File . . . . . . . . . . . . . . . . . . 47

Create the Hibernate File . . . . . . . . . . . . . . . . . . . . 47

Enable Hibernate Support. . . . . . . . . . . . . . . . . . . . 48

3Adding Parts

Using the Advanced Port Replicator . . . . . . . . . . . . . . . . 50

Connecting External Devices to the APR . . . . . . . . . . . . 50

APR Controls and Indicators . . . . . . . . . . . . . . . . . . 52

Docking the Computer. . . . . . . . . . . . . . . . . . . . . . 52

Undocking the Computer . . . . . . . . . . . . . . . . . . . . 54

Monitor Stand . . . . . . . . . . . . . . . . . . . . . . . . . 54

Adding Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Replacing a Hard Drive . . . . . . . . . . . . . . . . . . . . . . . 58

Returning a Hard Drive to Dell . . . . . . . . . . . . . . . . . 60

Using the Floppy Drive as an External Device . . . . . . . . . . . 61

Attaching the Composite TV-Out Adapter Cable. . . . . . . . . . 62

6Contents

4Appendix

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Standard Settings . . . . . . . . . . . . . . . . . . . . . . . . . 71

System Setup Pages . . . . . . . . . . . . . . . . . . . . . . 71

Viewing the System Setup Pages . . . . . . . . . . . . . . . . 71

Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Contact Numbers and Addresses . . . . . . . . . . . . . . . . 72

Returning Items for Warranty Repair or Credit . . . . . . . . . 84

Regulatory Information . . . . . . . . . . . . . . . . . . . . . . 84

FCC Notices (U.S. Only) . . . . . . . . . . . . . . . . . . . . 85

Battery Disposal . . . . . . . . . . . . . . . . . . . . . . . . 88

NOM Information (Mexico Only) . . . . . . . . . . . . . . . . 89

Información para NOM (únicamente para México) . . . . . . . 90

Warranty and Return Policy Information . . . . . . . . . . . . . 90

Macrovision Product Notice . . . . . . . . . . . . . . . . . . . . 91

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Safety Instructions 7

Safety Instructions

Use the following safety guidelines to help protect yourself and your

computer. For comfort and efficiency, observe the ergonomic guidelines in

“Sitting Comfortably at Your Computer” in the Tell Me How help file.

When Using Your Computer

CAUTION: Do not operate your portable computer for an extended

period of time with the base resting directly on your body. With

extended operation, heat can potentially build up in the base.

Allowing sustained contact with the skin could cause discomfort

or, eventually, a burn.

•Do not attempt to service the computer yourself. Always follow

installation instructions closely.

•Do not carry a battery in your pocket, purse, or other container where

metal objects (such as car keys) could short-circuit the battery

terminals. The resulting excessive current flow can cause extremely

high temperatures and may result in damage from burns.

•Be sure that nothing rests on your AC adapter’s power cable and that

the cable is not located where it can be tripped over or stepped on.

•Place the AC adapter in a ventilated area, such as a desk top or on the

floor, when you use it to run the computer or to charge the battery. Do

not cover the AC adapter with papers or other items that will reduce

cooling; also, do not use the AC adapter while it is inside a carrying

case.

•Do not use your computer in a wet environment, for example, near a

bath tub, sink, or swimming pool or in a wet basement.

•Do not push objects into air vents or openings of your computer.

Doing so can cause fire or electric shock by shorting out interior

components.

•Use only the AC adapter and batteries that are approved for use with

this computer as indicated in this document. Use of another type of

battery or AC adapter may risk fire or explosion.

8Safety Instructions

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•Before you connect the computer to a power source, ensure that the

voltage rating of the AC adapter matches that of the available power

source:

– 115 V/60 Hz in most of North and South America and some Far

Eastern countries such as South Korea and Taiwan

– 100 V/50 Hz in eastern Japan and 100 V/60 Hz in western Japan

– 230 V/50 Hz in most of Europe, the Middle East, and the Far East

•To help prevent electric shock, plug the AC adapter and external

device power cables into properly grounded power sources. These

cables are equipped with 3-prong plugs to help ensure proper

grounding. Do not use adapter plugs or remove the grounding prong

from a cable. If you must use an extension cable, use a 3-wire cable

with properly grounded plugs.

•If you use an extension cable with your AC adapter, ensure that the

total ampere rating of the products plugged in to the extension cable

does not exceed the ampere rating of the extension cable.

•To remove power from the computer, turn it off, remove the battery,

and disconnect the AC adapter from the electrical outlet.

•If your computer includes an integrated or optional (PC Card)

modem, disconnect the modem cable during an electrical storm to

avoid the remote risk of electric shock from lightning via the telephone

line.

•To help avoid the potential hazard of electric shock, do not connect or

disconnect any cables or perform maintenance or reconfiguration of

this product during an electrical storm.

•PC Cards may become very warm during normal operation. Use care

when removing PC Cards after their continuous operation.

•Do not dispose of batteries in a fire. They may explode. Check with

local authorities for disposal instructions.

•When setting up the computer for work, place it on a level surface.

•When traveling, do not check the computer as baggage. You can put

your computer through an X-ray security machine, but never put your

computer through a metal detector. If you have the computer checked

by hand, be sure to have a charged battery available in case you are

asked to turn on the computer.

Safety Instructions 9

•When traveling with the hard drive removed from the computer, wrap

the drive in a nonconducting material, such as cloth or paper. If you

have the drive checked by hand, be ready to install the drive in the

computer. You can put the hard drive through an X-ray security

machine, but never put the drive through a metal detector.

•When traveling, do not place the computer in overhead storage

compartments where it could slide around. Do not drop your

computer or subject it to other mechanical shocks.

•Protect your computer, battery, and hard drive from environmental

hazards such as dirt, dust, food, liquids, temperature extremes, and

overexposure to sunlight.

•When you move your computer between environments with very

different temperature and/or humidity ranges, condensation may form

on or within the computer. To avoid damaging the computer, allow

sufficient time for the moisture to evaporate before using the

computer.

NOTICE: When taking the computer from low-temperature conditions into a

warmer environment or from high-temperature conditions into a cooler

environment, allow the computer to acclimate to room temperature before

turning on power.

•When you disconnect a cable, pull on its connector or on its strain-

relief loop, not on the cable itself. As you pull out the connector, keep

it evenly aligned to avoid bending any connector pins. Also, before you

connect a cable make sure both connectors are correctly oriented and

aligned.

•Handle components with care. Hold a component such as a memory

module by its edges, not its pins.

•When removing a memory module from the system board or

disconnecting an external device from the computer, wait 5 seconds

after turning off the computer before removing the memory module or

disconnecting the device to help avoid possible damage to the system

board.

•Before you clean your computer, turn it off, unplug it from its power

source, and remove the battery.

•Clean your computer with a soft cloth dampened with water rather

than with liquid or aerosol cleaners.

10 Safety Instructions

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•Clean the display with a soft, clean cloth and commercial window

cleaner that does not contain wax or abrasives. Apply the cleaner to the

cloth; then stroke the cloth across the display in one direction, moving

from the top of the display to the bottom. If the display contains

grease or some other contaminant, use isopropyl alcohol instead of

commercial window cleaner.

•If your computer gets wet, see page 40 for instructions. If you drop or

damage the computer, see page 41. If, after following these procedures,

you confirm that your computer is not operating properly, contact Dell

(see page 71).

When Removing or Installing Memory Modules

Before you remove or install memory modules, perform the following steps

in the sequence indicated.

NOTICE: The only time you should ever access the inside of your computer is

when you are installing memory modules.

NOTICE: Wait 5 seconds after turning off the computer before

disconnecting an external device or removing a memory module to help prevent

possible damage to the system board.

1Turn off your computer and all attached devices.

2Disconnect your computer and external devices from their electrical

outlets to reduce the potential for personal injury or shock. Also,

disconnect any telephone or telecommunication lines from the

computer.

3Remove the battery from the battery bay and, if present, the secondary

battery from the media bay.

4Ground yourself by touching an unpainted metal surface at the back of

the computer before touching anything inside your computer.

While you work, periodically touch an unpainted metal surface on the

computer to dissipate any static electricity that might harm internal

components.

In addition, take note of these safety guidelines when appropriate:

•When you disconnect a cable, pull on its connector, not on the cable

itself. As you pull connectors apart, keep them evenly aligned to avoid

bending any pins. Also, before you connect a cable, make sure that

both connectors are correctly oriented and aligned.

Safety Instructions 11

•Handle memory modules with care. Don’t touch the components on a

module. Hold a module by its edges.

CAUTION: There is a danger of a new battery exploding if it is

incorrectly installed. Replace the battery only with the same or

equivalent type recommended by the manufacturer. Discard used

batteries according to the manufacturer’s instructions.

Protecting Against Electrostatic Discharge

To prevent static damage, discharge static electricity from your body before

you touch anything inside your computer and periodically while you work

inside the computer. You can do so by touching an unpainted metal surface

on the back of the computer.

You can also take the following steps to prevent static damage:

•Do not remove items from their antistatic packing material until you

are ready to install them in your computer. Just before unwrapping the

antistatic packaging, be sure to discharge static electricity from your

body.

•When transporting a sensitive component, first place it in an antistatic

container or packaging.

12 Safety Instructions

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SECTION 1

Setting Up

Connecting a Printer

Turning Off the Computer

Using the Media Bay

Setting Up the APR to Connect to a Network

14 Setting Up

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Connecting a Printer

See the documentation that came with the printer for any recommended

preparation procedures, such as:

•Removing the packaging

•Installing the toner or ink cartridge

•Loading paper

Then follow the instructions that came with the printer to connect it to the

computer. If no information is provided, see the following sections.

Installing the Printer Driver

Dell installs drivers for some new printers. Click the Start button, point to

Settings, and then click Printers. If your printer is listed in the Printers

window, the printer is ready to use.

HINT: For complete

printer driver installation

instructions, refer to your

printer documentation.

If you need to install a printer driver, insert the installation CD into the CD

or DVD drive. Then follow the prompts on the screen using the instructions

that came with the printer.

If your printer installation CD does not automatically run, click the Start

button on the Microsoft® Windows® desktop, click Run, and type

x:\setup.exe (where x is the letter of your CD or DVD drive [usually

drive D]). Then click OK and follow the prompts on your screen.

Parallel Printer

1Turn off the computer (see page 16).

NOTICE: Use only a standard IEEE parallel cable measuring 3 m (10 ft) or

less to connect the printer to the computer. Use of a nonstandard cable may

prevent the printer from working.

2Attach the parallel printer cable to the parallel port connector on the

computer and tighten the two screws. Attach the cable to the parallel

connector on the printer and snap the two clips into the two notches.

Setting Up 15

3Turn on the printer and then turn on the computer. If the Add New

Hardware Wizard window appears, click Cancel.

4Install the printer driver if necessary (see page 14).

USB Printer

HINT: You can connect

USB devices while the

computer is turned on.

1Install the printer driver if necessary (see page 14).

2Attach the USB printer cable to the USB port connector on the

computer and the printer. The USB connectors fit only one way.

parallel printer

cable

parallel port connector

on computer

printer cable

connector

screws (2)

clips (2)

notches (2)

16 Setting Up

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Turning Off the Computer

NOTICE: To prevent data loss, you must perform the Windows shutdown

procedure to turn off your computer.

Windows Millennium Edition (Me) and Windows 2000

1Save and close any open files and exit any open programs.

2Click the Start button and then click Shut Down.

3Click the pull-down menu under What do you want the computer to

do?.

4Click Shut down and then click OK.

The computer automatically turns off after the shutdown process

finishes.

Windows 98

1Save and close any open files and exit any open programs.

2Click the Start button and then click Shut Down.

USB printer

cable

USB port connector

on computer

USB port connector

on printer

Setting Up 17

3In the Shut Down Windows window, click Shut down and then click

OK.

The computer automatically turns off after the shutdown process

finishes.

Using the Media Bay

Dell ships your computer with a floppy drive installed in the media bay. The

media bay also supports the following devices:

•CD drive

•CD-RW drive

•DVD drive

•Zip drive

•Second hard drive

•Second battery

•Dell TravelLite™ module

NOTICE: To prevent irreparable damage to the docking connector, do not

remove or replace devices while the computer is connected to an advanced port

replicator (APR).

18 Setting Up

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Swapping Devices While the Computer Is Turned Off

1Save and close any open files, exit any open programs, and shut down

the computer (see page 16).

2If the computer is connected (docked) to an APR, undock it (see

page 54).

3Close the display and turn the computer over.

4Slide and hold the latch release, and pull the device out of the media

bay.

NOTICE: To prevent damage, place devices in a travel case when they are not

inserted in the computer. Store devices in a dry, safe place, and avoid placing

heavy objects on top of them.

om o

compu

device latch release

Setting Up 19

NOTICE: Insert devices before you dock and turn on the computer.

5Insert the new device into the bay, and push it until you hear a click.

6Turn on the computer.

Swapping Devices While Windows Is Running

NOTICE: To prevent irreparable damage to the docking connector, do not

replace devices while the computer is connected to an APR.

In Microsoft Windows Me or Windows 98

1Right-click the Softex BayManager icon on the Microsoft Windows

taskbar.

2Click Remove/Swap.

3Keep the display open, and tilt the computer back so that you can

access the bottom of the computer.

4Slide and hold the latch release, and pull the device out of the media

bay.

5Insert the new device into the bay, and push it until you hear a click.

6Click OK. Then click OK again to close the Softex BayManager

window.

In Microsoft Windows 2000

1Double-click the Unplug or Eject Hardware icon on the Microsoft

Windows taskbar.

2Click the device you want to eject and then click Stop.

3Click OK, and wait until the device you want to eject is cleared from

the list of devices in the Unplug or Eject Hardware window.

4Keep the display open, and tilt the computer back so that you can

access the bottom of the computer.

5Slide and hold the latch release, and pull the device out of the media

bay.

6Insert the new device into the bay, and push it until you hear a click.

7When Windows recognizes the new device, click Close.

20 Setting Up

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Setting Up the APR to Connect to a

Network

HINT: A network adapter

is also referred to as a

network interface

controller (NIC).

NOTICE: Do not install a network adapter or a network adapter/modem

combination PC Card until you complete the advanced port replicator (APR)

setup.

If you purchased the APR with an integrated network adapter, you must

first configure the computer to use the APR with a network.

Setting Up the APR for Windows Me and Windows 98

1If the computer is on, shut down the operating system and turn off the

computer (see page 16).

2Disconnect all external devices from the APR.

3Connect the AC adapter to the APR and an electrical outlet.

4Insert the computer into the APR.

5Turn on the computer.

The computer automatically detects the network adapter and begins

the software installation.

6At the Add New Hardware Wizard window, click Automatic search for

a better driver (Recommended) and then click Next.

7Click Finish when Windows displays a message that the driver is

installed.

8Click Yes to restart the computer.

After the computer restarts, Windows modifies settings, creates a

Dock 1 configuration, and then displays a Setup is complete

message.

9Click OK.

10 If the Updated display settings message appears, click OK.

11 If necessary, consult your network administrator for instructions on

configuring the network adapter settings.

Setting Up 21

Setting Up the APR for Windows 2000

NOTICE: Do not install the drivers from the CD that is shipped with the APR.

The network adapter will not work if they are installed.

1If the computer is on, shut down the operating system and turn off the

computer (see page 16).

2Disconnect all external devices from the APR.

3Insert the computer into the APR.

4Attach the network cable and the AC adapter to the APR.

5Turn on the computer.

6Log on as a user with administrative privileges.

7Make sure that 3Com PCI Ethernet Adapter (10/100) appears in the

Found New Hardware window.

Windows 2000 automatically installs the network adapter drivers.

22 Setting Up

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SECTION 2

Solving Problems

Finding Solutions

Accessing Help Files

Power Problems

Start-Up Error Messages

Video and Display Problems

Sound and Speaker Problems

Printer Problems

Modem Problems

Scanner Problems

Touch Pad Problems

External Keyboard Problems

Unexpected Characters

Drive Problems

Network Problems

Windows Error Messages

General Program Problems

Internet Connection Problems

E-Mail Problems

If Your Computer Gets Wet

If You Drop or Damage Your Computer

Resolving Other Technical Problems

Reinstalling Drivers and Utilities

Reinstalling Windows

24 Solving Problems

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Finding Solutions

Sometimes it’s difficult to figure out where to go for answers. Use this chart

to quickly find the answers to your questions.

HINT: If you have a

problem with an external

device, see the device

documentation or contact

the manufacturer.

See page 26.

See page 37.

Get technical assistance from

Dell. See page 71.

Press the power button to

resume from standby mode.

See the

Tell Me How

help file

for more information on

standby mode.

Solving Problems 25

See page 28.

See page 29.

See page 31.

See page 32.

See page 33.

See page 37.

See page 33.

See page 38.

See page 39.

See page 37.

See page 40.

See page 42.

See page 34.

See page 33.

26 Solving Problems

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Accessing Help Files

Power Problems

HINT: See the

Tell Me

How

help file for

information on standby

mode.

TO ACCESS THE

ELL

HELP FILE

1Click the Start button, point to Programs, point to User’s Guides, and then

click Tell Me How.

TO ACCESS

INDOWS

2000 H

ELP

1Click the Start button and then click Help.

2Click the Search tab.

3Type a word or phrase that describes your problem and then click List Topics.

4Click the topic that describes your problem and then click Display.

5Follow the instructions shown on the screen.

TO ACCESS

INDOWS

ELP

1Click the Start button and then click Help.

2Type a word or phrase that describes your problem in the Search box and then

click Go.

3Click the topic that describes your problem and then click Display.

4Follow the instructions shown on the screen.

TO ACCESS

INDOWS

98 SE H

ELP

1Click the Start button and then click Help.

2Type a word or phrase that describes your problem and then click Display.

3In the Topics Found window, click the topic that describes your problem and

then click Display.

4Follow the instructions shown on the screen.

CHECK THE POWER LIGHT—When the power light is lit or blinking, the

computer has power. If the power light is blinking, the computer is in standby

mode—press the power button to resume from standby mode. If the power light

is off, press the power button.

Solving Problems 27

Start-Up Error Messages

CHECK THE BATTERY—If you are using a battery to power your computer, the

battery charge may be depleted. Connect the computer to an electrical outlet

using the AC adapter, and turn on the computer.

TEST THE ELECTRICAL OUTLET—Ensure that the electrical outlet is working

by testing it with another device, such as a lamp.

CHECK THE AC ADAPTER—Be sure that the power cable is firmly inserted

into the electrical outlet and the green light on the AC adapter is on.

CONNECT THE COMPUTER DIRECTLY TO AN ELECTRICAL OUTLET—

Bypass power protection devices, power strips, and the extension cable to verify

that the computer turns on.

CHECK FOR INTERFERENCE—Electrical appliances on the same circuit or

operating near the computer can cause interference. Other causes of

interference: power extension cables, too many devices on a power strip, or

multiple power strips connected to the same electrical outlet.

ADJUST THE POWER PROPERTIES—See the Tell Me How help file or search

for the keyword standby in Windows Help. To access help files, see page 26.

RESEAT THE MEMORY MODULES—If your computer power light turns on

but the display remains blank, you may need to reseat the memory modules (see

page 55).

OPERATING SYSTEM NOT FOUND—Call Dell for technical assistance (see

page 71).

INSERT BOOTABLE MEDIA—The operating system is trying to boot to a

nonbootable floppy disk or CD. Insert a bootable floppy disk or CD.

28 Solving Problems

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Video and Display Problems

If the display is blank

If the display is difficult to read

NON-SYSTEM DISK ERROR—A floppy disk is in the floppy drive. Remove the

floppy disk and restart the computer.

CHECK THE POWER LIGHT—When the power light is blinking, the computer

has power. If the power light is blinking, the computer is in standby mode—press

the power button to resume from standby mode. If the power light is off, press

the power button.

CHECK THE BATTERY—If you are using a battery to power your computer, the

battery charge may be depleted. Connect the computer to an electrical outlet

using the AC adapter, and turn on the computer.

TEST THE ELECTRICAL OUTLET—Ensure that the electrical outlet is working

by testing it with another device, such as a lamp.

CHECK THE AC ADAPTER—Be sure that the power cable is firmly inserted

into the electrical outlet and the green light on the AC adapter is on.

ADJUST THE POWER PROPERTIES—Search for the keyword standby in

Windows Help. To access help files, see page 26.

ADJUST THE BRIGHTNESS—See the Tell Me How help file (see page 26) for

instructions on adjusting the brightness.

MOVE THE SUBWOOFER AWAY FROM THE COMPUTER OR MONITOR—If

your external speaker system includes a subwoofer, ensure that the subwoofer is

at least 60 cm (2 ft) away from the computer or external monitor.

Solving Problems 29

Sound and Speaker Problems

Integrated Speakers

ELIMINATE POSSIBLE INTERFERENCE—Turn off nearby fans, fluorescent

lights, or halogen lamps to check for interference.

ROTATE THE COMPUTER TO FACE A DIFFERENT DIRECTION—Eliminate

sunlight glare, which can cause poor picture quality.

RESTORE THE RECOMMENDED SETTINGS—Restore the original resolution

and refresh rate settings. See the Tell Me How help file for instructions. To access

help files, see page 26.

ADJUST THE WINDOWS DISPLAY SETTINGS—

1Click the Start button, point to Settings, and then click Control Panel.

2Double-click the Display icon and then click the Settings tab.

3Try different settings for Colors and Screen area.

ADJUST THE WINDOWS VOLUME CONTROL—Double-click the yellow

speaker icon in the lower-right corner of your screen. Be sure that the volume is

turned up and that the sound is not muted.

CHECK THE VOLUME CONTROL BUTTONS—Press both volume control

buttons simultaneously or press <Fn><End> to disable (mute) or reenable the

integrated speakers.

REINSTALL THE SOUND (AUDIO) DRIVER—See page 42.

30 Solving Problems

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External Speakers

HINT: The volume

control in some MP3

players overrides the

Windows volume setting.

If you have been listening

to MP3 songs, make sure

that you did not turn the

player volume down or off.

VERIFY THE SPEAKER CABLE CONNECTIONS—Ensure that the speakers

are connected as shown on the setup diagram supplied with the speakers.

TEST THE ELECTRICAL OUTLET—Ensure that the electrical outlet is working

by testing it with another device, such as a lamp.

ENSURE THAT THE SPEAKERS ARE TURNED ON—See the setup diagram

supplied with the speakers.

ADJUST THE SPEAKER CONTROLS—Adjust the volume, bass, or treble

controls to eliminate distortion.

ADJUST THE WINDOWS VOLUME CONTROL—Double-click the yellow

speaker icon in the lower-right corner of your screen. Be sure that the volume is

turned up and that the sound is not muted.

TEST THE SPEAKERS—Plug the speaker audio cable into the headphone

connector on the side of the computer. Ensure that the headphone volume

control is turned up. Play a music CD.

RUN THE SPEAKER SELF-TEST—Some speaker systems have a self-test

button on the subwoofer. See the speaker documentation for self-test

instructions.

MOVE THE SUBWOOFER AWAY FROM THE COMPUTER OR MONITOR—If

your external speaker system includes a subwoofer, ensure that the subwoofer is

at least 60 m (2 ft) away from the computer or external monitor.

ELIMINATE POSSIBLE INTERFERENCE—Turn off nearby fans, fluorescent

lights, or halogen lamps to check for interference.

REINSTALL THE SOUND (AUDIO) DRIVER—See page 42.

Solving Problems 31

Printer Problems

If you cannot print to a parallel port printer

If you cannot print to a USB printer

VERIFY THE PRINTER CABLE CONNECTIONS—Ensure that the printer

cable is connected as described on page 14.

TEST THE ELECTRICAL OUTLET—Ensure that the electrical outlet is working

by testing it with another device, such as a lamp.

ENSURE THAT THE PRINTER IS TURNED ON—See the documentation

supplied with the printer.

VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS

1Click the Start button, point to Settings, and then click Printers.

If the printer is listed, right-click the printer icon, click Properties, and then

select the Details tab.

2Ensure that the Print to the following port: setting is LPT1 (Printer Port).

REINSTALL THE PRINTER DRIVER— See page 14.

VERIFY THE PRINTER CABLE CONNECTIONS—Ensure that the printer

cable is connected as described on page 15.

TEST THE ELECTRICAL OUTLET—Ensure that the electrical outlet is working

by testing it with another device, such as a lamp.

ENSURE THAT THE PRINTER IS TURNED ON—See the documentation

supplied with the printer.

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Modem Problems

NOTICE: Connect the modem to an analog telephone wall jack only.

Connecting the modem to a digital telephone network damages the modem.

VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS—

1Click the Start button, point to Settings, and then click Printers.

If the printer is listed, right-click the printer icon, click Properties, and then

select the Details tab.

2Ensure that the Print to the following port: setting is USB.

REINSTALL THE PRINTER DRIVER— See page 14.

CHECK THE TELEPHONE JACK—Disconnect the telephone line from the

modem and connect it to a telephone. Listen for a dial tone.

CONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK—If

you have other telephone devices sharing the line, such as an answering machine,

fax machine, surge protector, or line splitter, then bypass them and connect the

modem directly to the telephone wall jack with the telephone line.

CHECK THE CONNECTION—Verify that the telephone line is connected to the

modem.

CHECK THE TELEPHONE LINE—Try using a different telephone line. If you

are using a line that is 3 m (10 ft) or more in length, try a shorter one.

VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS

1Click the Start button, point to Settings, and click Control Panel.

2In the Control Panel window, double-click Modems.

If there are multiple entries for the same modem or modems listed that are

not installed, delete the entries and restart the computer.

3Click the Diagnostics tab.

4Click the COM port for your modem.

5Click More Info to verify that the modem is communicating with Windows.

If all commands receive responses, the modem is operating properly.

Solving Problems 33

Scanner Problems

Touch Pad Problems

External Keyboard Problems

Unexpected Characters

CHECK THE POWER CABLE CONNECTION—Ensure that the scanner power

cable is firmly connected to a working electrical power source and that the

scanner is turned on.

CHECK THE SCANNER CABLE CONNECTION—Ensure that the scanner

cable is firmly connected to the computer and to the scanner.

UNLOCK THE SCANNER—Ensure that your scanner is unlocked if it has a

locking tab or button.

REINSTALL THE SCANNER DRIVER—See the scanner documentation for

instructions.

CHECK THE TOUCH PAD SETTINGS—Click the Start button, point to

Settings, click Control Panel, and then double-click the Mouse icon. Try

adjusting the settings.

DISCONNECT THE KEYBOARD CABLE—Shut down the computer (see

page 16). Disconnect the keyboard cable and check the cable connector for bent

or broken pins.

DISABLE THE NUMERIC KEYPAD—Press the <Num Lk> key to disable the

numeric keypad. Verify that the numbers lock light is not lit.

34 Solving Problems

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Drive Problems

HINT: For information

on saving files to a floppy

disk, see the

Tell Me How

help file (see page 26).

If you cannot save a file to a floppy disk

ENSURE THAT WINDOWS RECOGNIZES THE DRIVE—Double-click the

My Computer icon. If the floppy drive is not listed, perform a full scan with your

antivirus software to check for and remove viruses. Viruses can sometimes

prevent Windows from recognizing the drive.

CANNOT SAVE FILES TO A FLOPPY DISK—Ensure that the floppy disk is

not full or write-protected (locked). See the following illustration.

TEST THE DRIVE WITH ANOTHER FLOPPY DISK—Insert another floppy

disk to eliminate the possibility that the original floppy disk is defective.

CHECK THE CONNECTION ON THE CABLES—If the floppy drive is

connected externally, ensure that the cables are securely connected (see page 61).

write-protected

not write-

protected

oppy

Solving Problems 35

If you cannot play a music CD or install a program from a CD

HINT: High-speed CD

drive vibration is normal

and may cause noise. This

noise does not indicate a

defect in the drive or the

CD.

If you cannot play a DVD movie

HINT: Because of

different worldwide file

types, not all DVD titles

work in all DVD drives.

ENSURE THAT A CD DRIVE IS INSTALLED IN THE MEDIA BAY—To use

the CD drive, it must be installed in the media bay. It cannot be used as an

external device with the floppy drive cable. The floppy drive cable is for

connecting external floppy drives only.

ENSURE THAT WINDOWS RECOGNIZES THE DRIVE—Double-click the

My Computer icon. If the CD drive is not listed, perform a full scan with your

antivirus software to check for and remove viruses. Viruses can sometimes

prevent Windows from recognizing the drive.

TEST THE DRIVE WITH ANOTHER CD—Insert another CD to eliminate the

possibility that the original CD is defective.

CLEAN THE DISC—See the Tell Me How help file for instructions. To access

help files, see page 26.

ADJUST THE WINDOWS VOLUME CONTROL—Double-click the yellow

speaker icon in the lower-right corner of your screen. Be sure that the volume is

turned up and that the sound is not muted.

ENSURE THAT A DVD DRIVE IS INSTALLED IN THE MEDIA BAY—To

use the DVD drive, it must be installed in the media bay. It cannot be used as an

external device with the floppy drive cable. The floppy drive cable is for

connecting external floppy drives only.

ENSURE THAT WINDOWS RECOGNIZES THE DRIVE—Double-click the

My Computer icon. If the DVD drive is not listed, perform a full scan with your

antivirus software to check for and remove viruses. Viruses can sometimes

prevent Windows from recognizing the drive.

TEST THE DRIVE WITH ANOTHER DVD—Insert another DVD to eliminate

the possibility that the original DVD is defective.

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If the CD-RW drive stops writing

HINT: If you must

disable standby mode to

write to a CD-RW drive,

remember to enable

standby mode again when

you finish writing the CD.

If you have a hard drive problem

CLEAN THE DISC—See the Tell Me How help file for instructions. To access,

help files, see page 26.

DISABLE STANDBY MODE IN WINDOWS BEFORE WRITING TO A

CD-RW DISK—Search for the keyword standby in Windows Help. To access

help files, see page 26.

CHANGE THE WRITE SPEED TO A SLOWER RATE—The CD-RW drive

must receive a steady stream of data when writing. If the stream is interrupted, an

error occurs. Closing all programs before writing to the CD-RW may also

alleviate the problem.

CHECK THE HARD DRIVE FOR ERRORS

Windows 98 SE and Windows Me:

Click the Start button, point to Programs—> Accessories—> System Tools, and

then click ScanDisk.

Windows 2000:

1Double-click the My Computer icon.

2Right-click the Local Disk icon and then click Properties.

3Click the Tools tab.

4Click Check Now.

Solving Problems 37

Network Problems

Windows Error Messages

CHECK THE NETWORK CABLE CONNECTOR—Ensure that the network

cable connector is firmly connected to the PC Card network adapter or port

replicator and to the network wall jack.

CHECK THE NETWORK LIGHTS ON THE NETWORK CONNECTOR—Green

indicates that the network connection is active. If the status light is not green, try

replacing the network cable. Amber indicates that the network card driver is

loaded and the card is detecting activity.

RESTART THE COMPUTER—Try to log on to the network again.

CONTACT YOUR NETWORK ADMINISTRATOR—Verify that your network

settings are correct and that the network is functioning.

X:\ IS NOT ACCESSIBLE. THE DEVICE IS NOT READY—Insert a disk into

the drive and try again.

A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING

CHARACTERS: \ / : * ? “ < > |— Do not use these characters in

filenames.

NOT ENOUGH MEMORY OR RESOURCES. CLOSE SOME PROGRAMS AND

TRY AGAIN—You have too many programs open. Close all windows and open

the program that you want to use.

THE FILE BEING COPIED IS TOO LARGE FOR THE DESTINATION

DRIVE—The file that you are trying to copy is too large to fit on the disk, or the

disk is too full. Try copying the file to a different disk or use a larger capacity disk.

38 Solving Problems

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General Program Problems

A program crashes

A program stops responding

A REQUIRED .DLL FILE WAS NOT FOUND—The program that you are

trying to open is missing an essential file. To remove and then reinstall the

program:

Window 98 SE and Windows Me:

1Click the Start button, point to Settings, and then click Control Panel.

2Double-click the Add/Remove Programs icon.

3Select the program that you want to remove.

4Click Add/Remove and follow the prompts on the screen.

5See the program documentation for installation instructions.

Windows 2000:

1Click the Start button, point to Settings, and then click Control Panel.

2Double-click the Add/Remove Programs icon.

3Select the program that you want to remove.

4Click Change/Remove and follow the prompts on the screen.

5See the program documentation for installation instructions.

SEE THE SOFTWARE DOCUMENTATION—Many software manufacturers

maintain websites with information that may help you to solve the problem.

PRESS <CTRL><ALT><DEL>—In the Close Program window, select the

program that is no longer responding. Then click End Task.

Solving Problems 39

A solid blue screen appears

Internet Connection Problems

TURN THE COMPUTER OFF—If the computer does not respond to a keystroke

or a proper shutdown (see page 16), press the power button until the computer

turns off. Press the power button again to restart the computer. The solid blue

screen appears because you were not able to perform a proper Windows

shutdown. ScanDisk will automatically run during the start-up process. Follow

the instructions on the screen.

REVIEW “MODEM PROBLEMS”—See page 32.

TURN OFF CALL WAITING (CATCH-PHONE)—See your telephone directory

for instructions on deactivating this feature. Then adjust the dial-up networking

connection properties:

1Click the Start button, point to Settings, and then click Control Panel.

2Double-click the Modems icon.

3In the Modems Properties window, click Dialing Properties.

4Ensure that To disable call waiting, dial: is checked, and then select the

proper code according to the information in your telephone directory.

5Click Apply and then click OK.

6Close the Modems Properties window.

7Close the Control Panel window.

40 Solving Problems

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E-Mail Problems

If Your Computer Gets Wet

CAUTION: Perform this procedure only after you are certain that

it is safe to do so. If the computer is connected to an electrical

outlet, Dell recommends that you turn off AC power at the circuit

breaker before attempting to remove the power cables from the

electrical outlet. Use the utmost caution when removing wet

cables from a live power source.

1Turn off the computer (see page 16), disconnect the AC adapter from

the computer, and disconnect the AC adapter from the electrical

outlet.

2Turn off any attached external devices, and disconnect them from

their power sources and then from the computer.

3Ground yourself by touching one of the metal connectors on the back

of the computer.

4Remove the media bay device (see page 17) and any installed PC

Cards, and put them in a safe place to dry.

5Remove the battery.

6Wipe off the battery and put it in a safe place to dry.

7Remove the hard drive (see page 58).

8Remove the memory modules (see page 55).

9Open the display and place the computer right-side up across two

books or similar props to let air circulate all around it. Let the

computer dry for at least 24 hours in a dry area at room temperature.

NOTICE: Do not use artificial means, such as a hair dryer or a fan, to speed

up the drying process.

CAUTION: To help prevent electrical shock, verify that the

computer is thoroughly dry before continuing with the remainder

of this procedure.

ENSURE THAT YOU ARE CONNECTED TO THE INTERNET—With the

Outlook Express e-mail program open, click File. If Work Offline has a check

next to it, click the check to remove it and connect to the Internet.

Solving Problems 41

10 Ground yourself by touching one of the metal connectors on the back

of the computer.

11 Replace the memory modules, the memory module cover, and the

screw (see page 55).

12 Replace the hard drive (see page 58).

13 Replace the media bay device (see page 17) and any PC Cards you

removed.

14 Replace the battery.

15 Turn on the computer and verify that it is working properly.

If the computer does not start, or if you cannot identify the damaged

components, call Dell for technical assistance (see page 71).

If You Drop or Damage Your Computer

1Save and close any open files, exit any open programs, and shut down

the computer (see page 16).

2Disconnect the AC adapter from the computer, and disconnect the

AC adapter from the electrical outlet.

3Turn off any attached external devices, and disconnect them from

their power sources and then from the computer.

4Remove and reinstall the battery.

5Turn on the computer.

If the computer does not turn on, or if you cannot identify the damaged

components, call Dell for technical assistance (see page 71).

42 Solving Problems

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Resolving Other Technical Problems

Reinstalling Drivers and Utilities

NOTICE: The Dell support website, http://support.dell.com, and the

System

Software

provide approved drivers for Dell™ computers. If you install

drivers obtained from other sources, your computer might not work correctly.

1Insert the System Software CD into the CD or DVD drive.

2Double-click the My Computer icon on your desktop.

3Double-click the icon for your CD or DVD drive.

4Double-click the folder for your operating system.

HINT: You may need to

open more folders to find

the setup file. For

example, to install the

Windows Me touch pad

driver, double-click

winme, double-click

touchpad, double-click

english, and then double-

click Setup.

5Double-click the appropriate language folder for the driver you want to

install.

6Double-click Setup and follow the prompts.

For detailed information on installing specific drivers and utilities for your

computer, see the Dell support website at http://support.dell.com.

Reinstalling Windows

NOTICE: The

Operating System

CD provides options for reinstalling your

Windows Me, Windows 98 Second Edition (SE), or Windows 2000 operating

system. The options can potentially overwrite files installed by Dell and

possibly affect programs installed on your hard drive. Therefore, Dell does not

recommend that you reinstall your operating system unless instructed to do so

by a Dell technical support representative.

GO TO THE DELL SUPPORT WEBSITE—Go to http://support.dell.com for

help with general usage, installation, and troubleshooting questions.

E-MAIL DELL—Go to http://support.dell.com and then click E-Mail Dell in

the Communicate list. Send an e-mail message to Dell about your problem; you

can expect to receive an e-mail message from Dell within hours.

CALL DELL—If you cannot solve your problem using the Dell support website

or e-mail service, call Dell for technical assistance (see page 71).

Solving Problems 43

Reinstalling Windows Me and Windows 98

NOTICE: To prevent conflicts with Windows Me or Windows 98, you must

disable any virus protection software installed on your system before you

reinstall Windows.

1Turn on the computer, and enter the system setup program as directed

by a Dell technical support representative.

2In the system setup program Boot menu, change the boot sequence so

that the CD or DVD drive boots first as directed by a Dell technical

support representative. Then place the Operating System CD in the

CD or DVD drive and close the drive tray.

3Exit the system setup program.

4At the Welcome window, click OK.

5Double-click Refresh Windows OS.

6Click OK.

7Click OK again.

8Remove the Operating System CD from the CD or DVD drive, and

click OK to restart your computer.

The Getting ready to run Windows for the first time window appears.

9If the mouse tutorial starts, press <Esc> to exit and then press <y>.

10 Click the regional setting closest to where you live, and then click

Next.

11 Click the graphic that matches your keyboard layout, and then click

Next.

44 Solving Problems

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12 In the User Information window, type your name and, if applicable,

company name, and then click Next.

The Name field must be completed; the Company Name field is

optional.

The License Agreement window appears.

13 Click I accept the Agreement, and then click Next.

14 Type the Windows product key in the fields provided, and then click

Next.

The product key is the bar code number found on the Microsoft

Windows label, which is located on the computer.

15 When the Start Wizard window appears, click Finish.

The Enter Windows Password window appears. To continue without

creating a Windows user name and password, click OK. Otherwise,

type your user name and password in the appropriate fields, and then

click OK.

16 If the Date/Time Properties window appears, adjust the date and time

properties, click Apply, and then click OK.

Windows updates the system settings and restarts your computer.

17 If you created a Windows user name and password, type your password

and click OK.

18 Reinstall the appropriate drivers (see page 42).

19 Reenable your virus protection software.

HINT: Windows Me

recreates the hibernate

file automatically, but you

must reenable it.

20 If you are reinstalling Windows Me, reenable the hibernate file (see

page 48).

If you are reinstalling Windows 98, recreate and reenable the hibernate

file (see page 46).

Reinstalling Windows 2000

1Insert the Operating System CD into the CD or DVD drive.

2Shut down the computer (see page 16).

3Turn on the computer.

4Press any key when the Press any key to boot from CD message

appears on the screen.

Solving Problems 45

5When the Windows 2000 Setup window appears, ensure that the To

setup Win2000 now, press ENTER option is highlighted. Then press

<Enter>.

6Read the information in the License Agreement window, and then

press <F8> to continue.

7When the Windows 2000 Professional Setup window appears, press

the arrow keys to select the Windows 2000 partition option that you

want. To continue, press the key specified in the partition option that

you chose.

8When the Windows 2000 Professional Setup window reappears, press

the arrow keys to select the type of filing system that you want

Windows 2000 to use, and then press <Enter>.

9Press <Enter> again to restart your computer.

10 Click Next when the Welcome to the Windows 2000 Setup Wizard

window appears.

11 When the Regional Settings window appears, select the settings for

your locale, and then click Next.

12 Enter your name and organization in the Personalize Your Software

window, and then click Next.

13 When prompted, enter the Windows product key, which is printed on

the Microsoft label on your computer. Then click Next.

14 When the Computer Name and Administrator Password window

appears, enter a name for your computer and a password, if desired.

Then click Next.

15 Enter the date and time in the Date and Time Settings window, and

then click Next.

Windows 2000 begins to install its components and configure the

computer.

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16 When the Completing the Windows 2000 Setup Wizard window

appears, remove the CD from the drive, and then click Finish. The

computer automatically restarts.

NOTICE: Make sure that you reinstall the Intel® Chip Set Update Utility

driver

before

you reinstall any other drivers.

HINT: Windows 2000

recreates the hibernate

file automatically, but you

must reenable it.

17 Reenable the hibernate file (see page 48).

Recreating the Hibernate File

(Windows 98 Only)

HINT: Windows Me and

Windows 2000 recreate

the hibernate file

automatically.

When hibernate mode is activated, all system data is stored in the hibernate

file on your hard drive. The hibernate file cannot be accessed by the

Windows operating system or application programs.

HINT: If you install

additional memory, you

must delete the original

hibernate file before

recreating a new one.

You must recreate the hibernate file if you perform any of the following

actions:

•Delete the hibernate file.

•Install a new hard drive.

•Reformat your hard drive.

•Install additional memory.

Boot (Restart) Your Computer With the System Software CD

1Save and close any open files, exit any open programs, and shut down

the computer.

2If the computer is connected (docked) to an advanced port replicator

(APR), undock it (see page 54).

3Turn on the computer.

4Press <F2> as soon as you see the Dell logo.

System setup screen Page 1 appears after a few seconds.

5Press <Alt><p> to view Page 2.

Solving Problems 47

6Press the arrow keys to select the following boot sequence:

•Boot First Device: CD/DVD/CD-RW Drive

•Boot Second Device: Diskette Drive

•Boot Third Device: Internal HDD

7Press <Esc> to save your changes and exit the system setup program.

8Restart the computer.

9After the computer restarts and loads the diagnostic utility, press the

down-arrow key to select Exit to MS-DOS and then press <Enter>.

Delete the Old Hibernate File

1Boot your computer from the System Software CD as described on

page 46.

2At the R:\DIAGS prompt, type cd\ and press <Enter>.

3At the R:\ prompt, type cd\win98\suspend and press <Enter>.

4Ty p e rms2d and press <Enter>.

5Create the hibernate file.

Create the Hibernate File

1Boot your computer from the System Software CD as described on

page 46.

2At the R:\DIAGS prompt, type cd\ and then press <Enter>.

3At the R:\ prompt, type cd\win98\suspend and press <Enter>.

4Ty p e mks2d and press <Enter>.

5Press the power button until the computer turns off.

6Remove the System Software CD from the CD or DVD drive.

7Turn on the computer.

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Enable Hibernate Support

1Click the Start button, point to Settings, and click Control Panel.

2Double-click the Power Management icon.

3Click the Hibernate tab.

4Ensure that Enable hibernate support is selected, and click Apply.

5Click OK to close the Control Panel.

www.dell.com | support.dell.com

SECTION 3

Adding Parts

Using the Advanced Port Replicator

Adding Memory

Replacing a Hard Drive

Using the Floppy Drive as an External Device

Attaching the Composite TV-Out Adapter Cable

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Using the Advanced Port Replicator

HINT: If you receive a

BIOS upgrade floppy disk

with your APR, use the

disk to upgrade your

computer before you use

the APR.

The advanced port replicator (APR) integrates your computer into a

desktop environment. The APR includes a NIC to connect your computer

to a network.

NOTICE: Do not attempt to lift the computer while it is connected to the

APR. Doing so will damage the docking connector.

Connecting External Devices to the APR

HINT: If the cable

connector from the

external device has

thumbscrews, be sure to

tighten them to ensure a

proper connection.

1See the following illustrations for connector locations.

2Connect the external devices to an electrical outlet, if applicable.

The I/O connectors on the back and side of the APR duplicate the primary

connectors on the back and side of your computer.

keyboard

connector serial

connector

USB

connectors (2)

parallel

connector

network adapter

connector

video

connector

mouse

connector AC adapter

connector

Adding Parts 51

The audio line-out connector is on the side of the APR.

Connector Icon Connector Description

Connect one or two USB devices, such as a USB

mouse.

Connect a PS/2-style keyboard or numeric

keypad.

Connect a PS/2-compatible mouse.

Connect a serial device, such as a serial mouse or

digital camera.

Connect a network interface cable.

Connect a parallel device, such as a printer.

Connect an external monitor.

Connect the AC adapter.

audio line-out connector

52 Adding Parts

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APR Controls and Indicators

Docking the Computer

NOTICE: Before you initially connect your computer to the APR, you must

complete the operating system setup. When you see the Windows desktop on

your screen, the operating system setup is complete.

You dock your computer when you connect it to an APR. You must connect

the AC adapter to the APR before you dock and turn on the computer. The

AC adapter powers the APR and the computer at the same time. Any

battery installed in the computer charges while you use the APR.

NOTICE: Always use the Dell AC adapter that came with the APR. If you use

any other commercially available AC adapter—or the AC adapter from other

Dell computers—you may damage the APR or the computer.

1Save and close all open files, exit all open programs, and shut down the

computer (see page 16).

docking

light

undock request button

power button

power light

drive access

light

eject

position

unlocked

position

eject/locking

lever padlock

slot security

lock slot

Adding Parts 53

2Disconnect any external devices, and remove any PC Cards from the

computer.

3Connect the AC adapter to the connector on the APR, and connect

the AC power cable to an electrical outlet.

4Horizontally center the computer on the APR base, with the back of

the computer facing the APR docking connector.

5Slide the computer toward the connector until you feel the grooves on

the bottom of the computer engage with the alignment rails.

NOTICE: If you attempt to push the computer all the way into the APR

without engaging the alignment rails, you may irreparably damage the docking

connector on the computer. If you have a monitor stand installed, you will not

be able to see the alignment rails or the docking connector.

6Gently push the computer forward until the docking connector is fully

engaged.

7Slide the eject/locking lever towards the back of the APR to the locked

position.

docking connector

alignment rails (2)

eject/locking lever

54 Adding Parts

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Undocking the Computer

NOTICE: If you do not have a charged battery installed in the computer when

you undock the computer, you may lose unsaved data.

NOTICE: If you do not use correct undocking procedures, you may lose data

and the computer may not restart.

1Save and close all open files and exit all open programs.

2Perform one of the following procedures:

•Click the Start button, and then click Eject PC.

After a few seconds, the computer power light turns off.

• Press the undock request button on the APR.

After a few seconds, the green docking light turns off.

3Slide the eject/locking lever on the left side of the APR to the eject

position to undock the computer.

Monitor Stand

HINT: Be sure that the

back legs on the monitor

stand engage the slots on

either side of the APR

base.

NOTICE: The stand supports monitors that weigh up to 45.3 kg (100 lb).

Heavier monitors may damage the stand, computer, and APR.

eject/locking lever

docking light undock request button

Adding Parts 55

Adding Memory

You can increase your computer memory by installing memory modules on

the system board. See page 65 for information on the type of memory

supported by your computer.

HINT: Memory modules

purchased from Dell are

covered under your

computer warranty.

Your computer has two memory module sockets labeled “DIMM A” and

“DIMM B.” You can install all sizes of memory modules you purchase from

Dell (but which Dell does not install), except the 192-MB memory module,

in either socket. If you purchase a non-Dell-installed 192-MB memory

module, you must install it in the “DIMM B” socket.

CAUTION: Before working inside your computer, read the “Safety

Instructions” at the front of this guide (see page 7).

NOTICE: Do not install or remove a memory module when the computer is

turned on, in standby mode, or in hibernate mode.

1Save and close any open files, exit any open programs, and shut down

the computer (see page 16).

2Remove all installed batteries and disconnect external devices.

monitor

stand

APR

APR base

computer

56 Adding Parts

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3Disconnect the AC adapter cable from the computer.

4Ground yourself by touching a metal connector on the back of the

computer.

5Turn the computer over, remove the screw located next to the K/M

icon, and lift up the memory module cover.

NOTICE: To prevent damage to the computer, do not use tools to spread the

inner metal tabs of the socket when you are installing or removing a memory

module.

6If you are replacing a memory module, you must remove the existing

module:

aUse your fingernails to carefully spread apart the inner metal tabs

of the memory module socket.

The module should pop up.

bLift the memory module away from the socket.

memory module cover

screw

Adding Parts 57

7Install the memory module:

HINT: If the memory

module is not installed

properly, the computer

will not boot. No error

message indicates this

failure.

aAlign the notch in the module with the slot in the center of the

socket.

bSlide the edge of the module firmly into the socket, and rotate the

module down until you hear a click.

NOTICE: If you need to install memory modules in two sockets, install a

memory module in the socket labeled “JDIM (DIMMA)” before you install a

module in the socket labeled “JDIM2 (DIMMB).”

8Replace the cover and screw.

memory

module

securing

clip

58 Adding Parts

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9Insert the battery into the battery bay, or connect the AC adapter to

your computer and an electrical outlet.

10 Turn on the computer.

As the computer boots, it will detect the additional memory and

automatically update the system configuration information.

11 If your computer runs Windows 98, delete and recreate the hibernate

file to accommodate the new memory (see page 46).

Replacing a Hard Drive

NOTICE: Hard drives are extremely fragile and must be handled carefully.

Even a slight bump can damage the drive.

HINT: Dell does not

guarantee compatibility

or provide support for

hard drives from sources

other than Dell.

CAUTION: If you remove the hard drive from the computer when

the drive is hot,

do not touch

the metal housing of the hard drive.

NOTICE: To prevent data loss, turn off your computer (see page 16) before

removing or installing a hard drive. Do not remove the hard drive while the

computer is in standby mode or hibernate mode, or if the power light is lit.

memory module cover

screw

Adding Parts 59

HINT: You need the

Operating System

CD to

install the Windows

operating system. You

also need the

System

Software

CD to install the

drivers and utilities on the

new hard drive.

1Save and close any open files, exit any open programs, and shut down

the computer (see page 16).

2If the computer is docked, undock it (see page 54).

3Remove all installed batteries, and disconnect the AC adapter cable

and any external devices from the computer.

4Turn the computer over, and remove the hard drive screw.

NOTICE: When the hard drive is not in the computer, protect the drive from

exposure to static electricity by storing it in protective antistatic packaging.

5Lift up the hard drive cover until you hear a click.

6Slide the hard drive out of the computer.

7Remove the new drive from its packaging.

Save the original packaging to use when storing or shipping the hard

drive.

om o

compu

hard drive

screw

60 Adding Parts

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NOTICE: Do not force the drive into the computer. If you experience some

resistance, use firm and even pressure to slide the drive into place.

8Slide the new drive into the computer:

aLift up the hard drive cover until you hear a click.

bPush the hard drive until it is fully seated in the bay.

cPress the hard drive cover down.

9Replace and tighten the screw you removed in step 4.

10 Install the Dell-provided operating system (see page 42).

11 Install the Dell-provided drivers and utilities (see page 42).

Returning a Hard Drive to Dell

Return your old hard drive to Dell in its original foam packaging. Otherwise,

the hard drive may be damaged in transit.

hard drive

Adding Parts 61

Using the Floppy Drive as an External

Device

If the media bay in your computer is already occupied by another device and

you want to also use a floppy drive, you can use the floppy drive as an

external device.

NOTICE: Use the floppy drive cable with the floppy drive only.

Use the floppy drive cable to connect the floppy drive to the parallel

connector on the back of the computer.

parallel

connector

floppy

drive cable

floppy

drive

62 Adding Parts

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Attaching the Composite TV-Out

Adapter Cable

Your computer has an S-video TV-out connector for connecting a television

to the computer. To connect a television:

1Save and close any open files, exit any open programs, and shut down

the computer.

2If the television has an S-video cable, connect the S-video cable from

the TV to the computer’s S-video TV-out connector.

If the television has only a composite video cable connector, plug the

composite TV-out adapter cable that came with your computer into

the S-video TV-out connector on the computer. Connect the other end

of the composite TV-out adapter cable to the television's composite

video cable, and then plug the composite video cable into the TV.

3Turn on the computer.

composite TV-out

adapter cable

S-video TV-out

connector

HINT: If your television

did not come with a

composite video cable,

you can purchase one

from a local electronics

store.

www.dell.com | support.dell.com

SECTION 4

Appendix

Specifications

Standard Settings

Contacting Dell

Regulatory Information

Warranty and Return Policy Information

Macrovision Product Notice

64 Appendix

www.dell.com | support.dell.com

Specifications

Microprocessor

Microprocessor type Intel® Mobile Pentium® III or Mobile

Celeron™

L1 cache 32 KB (internal)

L2 cache 128 KB or 256 KB (integrated) or 512-KB

pipelined-burst SRAM (external)

Math coprocessor internal to microprocessor

System Information

System chip set Intel Mobile 440BX AGP

Data bus width 64 bits

DRAM bus width 64 bits

Microprocessor address bus width 32 bits

Flash EPROM 4 Mb

AGP bus 133 MHz

PCI bus 33 MHz

PC Card

CardBus controller Texas Instruments PCI 1225 CardBus

controller

PC Card connectors two (supports two Type I or Type II cards in

any combination; supports Type III cards

and zoomed video cards in the lower

connector only)

Cards supported 3.3 V and 5 V

PC Card connector size 68 pins

Data width (maximum) PCMCIA 16 bits

CardBus 32 bits

Appendix 65

Memory

Architecture SDRAM

Memory module socket two user-accessible SODIMM sockets

Memory module capacities 32, 64, 128, 192, and 256 MB

3.3-V SDRAM SODIMMS

Minimum memory 32-MB memory module

Standard memory 64 MB (non-ECC)

Maximum memory 512 MB (non-ECC)

Memory clock speed 100 MHz

Memory access time CL2 or CL3 (NOTE: CL3 indicates a CAS

latency of three clocks.)

BIOS address F000:0000-F000:FFFF

Ports and Connectors

Serial (DTE) 9-pin connector; 16550-compatible,

16-byte buffer connector

Parallel 25-hole connector; unidirectional (standard

AT), bidirectional, or ECP connector

Video 15-hole connector

Audio stereo line-in mini connector; microphone-

in mini connector; headphone/speakers

(line-out) mini connector

PS/2 keyboard/mouse 6-pin mini-DIN connector

USB 4-pin connector

Infrared sensor compatible with both IrDA

Standard 1.1 (Fast IR) and IrDA

Standard 1.0 (Slow IR)

Docking 240-pin connector for Dell advanced port

replicator

S-video TV-out 7-pin mini-DIN connector for S-video,

composite video, and S-video or composite

video only

66 Appendix

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Video

Video type 256-bit hardware-accelerated video support

Data bus 2X AGP

Video controller ATI Mobility M3

Video memory 8 MB

LCD interface LVDS

TV support NTSC or PAL in S-video and composite

modes

Audio

Audio type DirectX/PCI, Sound Blaster emulation

Audio controller ESS Technology Maestro-3i

Stereo conversion 16-bit (analog-to-digital and digital-to-

analog)

Interfaces:

Internal PCI bus/AC 97

External stereo (line-in), microphone-in,

headphones/speaker (line-out)

Internal speaker amplifier 1 W into 8 ohms stereo

Controls Volume can be controlled through key

combinations or application program menus

Display

Type SVGA, active-matrix color (TFT)

Maximum resolution/colors 1024 x 768 pixels; 262,144-color display

Response time (typical) 30-ms rise; 20-ms fall

Operating angle 0° (closed) to 180°

Dot pitch 0.30 mm

Appendix 67

Power consumption:

Panel (typical)

Backlight 0.7 W

1.6 W

Controls brightness can be controlled through key

combinations

Keyboard

Number of keys 87 (U.S., Canada, Thailand, and locations

that use traditional Chinese); 88 (Europe);

90 (Japan)

Key travel 3.0 ± 0.5 to –0.2 mm (0.12 ±0.02 to

–0.0008 inch)

Key spacing 19.05 ± 0.3 mm (0.75 inch ± 0.012 inch)

Layout QWERTY/AZERTY/Kanji

Touch Pad

Interface PS/2 compatible

X/Y position resolution

(graphics table mode) 240 cpi

Size:

Thickness 2.8 mm (0.11 inch) at highest component

Width 55 mm (2.17 inch)

Height 39-mm (1.54-inch) rectangle

Weight 9.02 g (0.29 ounce)

Power:

Supply voltage 5 V ± 10%

Supply current 25 mA (maximum operating current) for

track stick and touch pad combined

ESD in accordance with IEC-801-2

Display

(continued)

68 Appendix

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Track Stick

Interface PS/2 compatible

X/Y position resolution

(graphics table mode) 250 count/sec @ 100 gf

Size protrudes 0.5 mm higher than surrounding

key caps

Power:

Supply voltage 5 V ± 0.5 VDC

Supply current 25 mA (maximum operating current) for

track stick and touch pad combined

ESD in accordance with IEC-801-2

Modem

Modem type/speed internal 56K software modem

Modem cable minimum wire size of 26 American wire

gauge (AWG) and FCC-compliant RJ-11

connector

Battery

Type lithium-ion or nickel-metal hydride

Dimensions:

Depth 88.5 mm (3.48 inches)

Height 21.5 mm (0.83 inch)

Width 139.0 mm (5.47 inches)

Weight lithium-ion: 0.39 kg (0.87 lb)

nickel-metal hydride: 0.46 kg (1.01 lb)

Voltage lithium-ion: 14.8 VDC

nickel-metal hydride: 9.6 VDC

Capacity lithium-ion: 53 WH

nickel-metal hydride: 32 WH

Appendix 69

Charge time (approximate):

Computer on 2.5 hours

Computer off lithium-ion: 1 hour

nickel-metal hydride: 2.5 hours

Life span (approximate) 400 discharge/charge cycles0

Temperature range:

Operating 0° to 40°C (32° to 104°F)

Storage –20° to 60°C (–4° to 140°F)

AC Adapter

Input voltage 90 to 135 VAC and 164 to 264 VAC

Input current (maximum) 1.5 A

Input frequency 47 to 63 Hz

Output current 4.5 A (maximum 4-second pulse); 3.51 A

(continuous)

Output power 70 W

Rated output voltage 20 VDC

Dimensions:

Height 27.94 mm (1.1 inches)

Width 58.42 mm (2.3 inches)

Depth 133.35 mm (5.25 inches)

Weight (with cables) 0.4 kg (0.9 lb)

Temperature range:

Operating 0° to 40°C (32° to 104°F)

Storage –20° to 60°C (–4° to 140°F)

Battery

(continued)

70 Appendix

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Environmental

Temperature range:

Operating 0° to 40°C (32° to 104°F)

Storage –20° to 60°C (–4° to 140°F)

Relative humidity (maximum):

Operating 10% to 90% (noncondensing)

Storage 5% to 95% (noncondensing)

Maximum vibration:

Operating 0.9 GRMS using a random-vibration

spectrum that simulates user environment

Storage 1.3 GRMS using a random-vibration

spectrum that simulates air/truck shipment

Maximum shock:

Operating 152.4 cm/sec (60 inches/sec) (equal to a half-

sine pulse width of 2 ms)

Storage 203.2 cm/sec (80 inches/sec) (less than or

equal to a pulse width of 2 ms)

Altitude (maximum):

Operating –18 to 3048 m (–59 to 10,000 ft)

Storage –18 to 10,660 m (–59 to 35,000 ft)

Appendix 71

Standard Settings

The system setup program contains the standard settings for your

computer.

NOTICE: Unless you are an expert computer user, don’t change the settings

for this program. Certain changes might make your computer work incorrectly.

HINT: To see information

about a specific item on

the system setup page,

highlight the item and

refer to the Help area on

the screen.

System Setup Pages

The system setup pages display the current setup information and settings

for your computer. You can change settings that appear as white type on the

screen.

•Page 1 displays system information, boot configuration, and docking

configuration settings.

•Page 2 displays system security, hard drive password settings, and basic

device configuration settings.

•Page 3 displays battery charge status.

•Page 4 displays power management settings.

Viewing the System Setup Pages

1Turn on (or restart) your computer.

2When the Dell logo appears, press <F2> immediately.

If you wait too long and the Windows logo appears, continue to wait

until you see the Windows desktop. Then shut down your computer

(see page 16) and try again.

Contacting Dell HINT: Toll-free numbers

are for use within the

country for which they are

listed.

When you need to contact Dell, use the telephone numbers, codes, and

electronic addresses provided in the following table. If you need assistance

in determining which codes to use, contact a local or an international

operator.

72 Appendix

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Contact Numbers and Addresses

Country (City)

International Access Code

Country Code

City Code

Department Name or Service Area,

Website and E-mail Address Area Codes,

Local Numbers, and

Toll Free Numbers

Australia (Sydney)

International Access Code: 0011

Country Code: 61

City Code: 2

Home and Small Business 1-300-65-55-33

Government and Business toll free: 1-800-633-559

Preferred Accounts Division (PAD) toll free: 1-800-060-889

Customer Care toll free: 1-800-819-339

Corporate Sales toll free: 1-800-808-385

Transaction Sales toll free: 1-800-808-312

Fax toll free: 1-800-818-341

Austria (Vienna)

International Access Code: 900

Country Code: 43

City Code: 1

Home/Small Business Sales 01 795 67602

Home/Small Business Fax 01 795 67605

Home/Small Business Customer Care 01 795 67603

Preferred Accounts/Corporate Customer Care 0660 8056

Home/Small Business Technical Support 01 795 67604

Preferred Accounts/Corporate Technical Support 0660 8779

Switchboard 01 491 04 0

Website: http://support.euro.dell.com

E-mail: tech_support_central_europe@dell.com

Belgium (Brussels)

International Access Code: 00

Country Code: 32

City Code: 2

Technical Support 02 481 92 88

Customer Care 02 481 91 19

Home/Small Business Sales toll free: 0800 16884

Corporate Sales 02 481 91 00

Fax 02 481 92 99

Switchboard 02 481 91 00

Website: http://support.euro.dell.com

E-mail: tech_be@dell.com

Brazil

International Access Code: 0021

Country Code: 55

City Code: 51

Customer Support, Technical Support 0800 90 3355

Sales 0800 90 3366

Website: http://www.dell.com/br

Appendix 73

Brunei

Country Code: 673

Customer Technical Support (Penang, Malaysia) 604 633 4966

Customer Service (Penang, Malaysia) 604 633 4949

Transaction Sales (Penang, Malaysia) 604 633 4955

Canada (North York, Ontario)

International Access Code: 011

Automated Order-Status System toll free: 1-800-433-9014

AutoTech (Automated technical support) toll free: 1-800-247-9362

Customer Care (From outside Toronto) toll free: 1-800-387-5759

Customer Care (From within Toronto) 416 758-2400

Customer Technical Support toll free: 1-800-847-4096

Sales (Direct Sales—from outside Toronto) toll free: 1-800-387-5752

Sales (Direct Sales—from within Toronto) 416 758-2200

Sales (Federal government, education, and

medical) toll free: 1-800-567-7542

Sales (Major Accounts) toll free: 1-800-387-5755

TechFax toll free: 1-800-950-1329

Chile (Santiago)

Country Code: 56

City Code: 2

Sales, Customer Support, and Technical Support toll free: 1230-020-4823

China (Xiamen)

Country Code: 86

City Code: 592

Technical Support toll free: 800 858 2437

Customer Experience toll free: 800 858 2060

Home and Small Business toll free: 800 858 2222

Preferred Accounts Division toll free: 800 858 2062

Large Corporate Accounts toll free: 800 858 2999

Czech Republic (Prague)

International Access Code: 00

Country Code: 420

City Code: 2

Technical Support 02 22 83 27 27

Customer Care 02 22 83 27 11

Fax 02 22 83 27 14

TechFax 02 22 83 27 28

Switchboard 02 22 83 27 11

Website: http://support.euro.dell.com

E-mail: czech_dell@dell.com

Country (City)

International Access Code

Country Code

City Code

Department Name or Service Area,

Website and E-mail Address Area Codes,

Local Numbers, and

Toll Free Numbers

74 Appendix

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Denmark (Horsholm)

International Access Code: 009

Country Code: 45

Technical Support 45170182

Relational Customer Care 45170184

Home/Small Business Customer Care 32875505

Switchboard 45170100

Fax Technical Support (Upplands Vasby, Sweden) 859005594

Fax Switchboard 45170117

Website: http://support.euro.dell.com

E-mail: den_support@dell.com

Finland (Helsinki)

International Access Code: 990

Country Code: 358

City Code: 9

Technical Support 09 253 313 60

Technical Support Fax 09 253 313 81

Relational Customer Care 09 253 313 38

Home/Small Business Customer Care 09 693 791 94

Fax 09 253 313 99

Switchboard 09 253 313 00

Website: http://support.euro.dell.com

E-mail: fin_support@dell.com

Country (City)

International Access Code

Country Code

City Code

Department Name or Service Area,

Website and E-mail Address Area Codes,

Local Numbers, and

Toll Free Numbers

Appendix 75

France (Paris/Montpellier)

International Access Code: 00

Country Code: 33

City Code: (1) (4)

Home and Small Business

Technical Support 0825 387 270

Customer Care 0825 823 833

Switchboard 0825 004 700

Switchboard (Alternative) 0499754000

Sales 0825 004 700

Fax 0825 004 701

Website: http://support.euro.dell.com

E-mail: web_fr_tech@dell.com

Corporate

Technical Support 0825 004 719

Customer Care 0825 338 339

Switchboard 0155947100

Sales 0155947100

Fax 0155947199

Website: http://support.euro.dell.com

E-mail: web_fr_tech@dell.com

Germany (Langen)

International Access Code: 00

Country Code: 49

City Code: 6103

Technical Support 06103 766-7200

Home/Small Business Customer Care 0180-5-224400

Global Segment Customer Care 06103 766-9570

Preferred Accounts Customer Care 06103 766-9420

Large Accounts Customer Care 06103 766-9560

Public Accounts Customer Care 06103 766-9555

Switchboard 06103 766-7000

Website: http://support.euro.dell.com

E-mail: tech_support_central_europe@dell.com

Hong Kong

International Access Code: 001

Country Code: 852

Technical Support toll free: 800 96 4107

Customer Service (Penang, Malaysia) 604 633 4949

Transaction Sales toll free: 800 96 4109

Corporate Sales toll free: 800 96 4108

Country (City)

International Access Code

Country Code

City Code

Department Name or Service Area,

Website and E-mail Address Area Codes,

Local Numbers, and

Toll Free Numbers

76 Appendix

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Ireland (Cherrywood)

International Access Code: 16

Country Code: 353

City Code: 1

Technical Support 0870 908 0800

Customer Care 01 204 4026

Sales 01 286 0500

SalesFax 01 204 0144

Fax 0870 907 5590

Switchboard 01 286 0500

Website: http://support.euro.dell.com

E-mail: dell_direct_support@dell.com

Italy (Milan)

International Access Code: 00

Country Code: 39

City Code: 02

Home and Small Business

Technical Support 02 577 826 90

Customer Care 02 696 821 14

Fax 02 696 824 13

Switchboard 02 696 821 12

Website: http://support.euro.dell.com

E-mail: web_it_tech@dell.com

Corporate

Technical Support 02 577 826 90

Customer Care 02 577 825 55

Fax 02 575 035 30

Switchboard 02 577 821

Website: http://support.euro.dell.com

E-mail: web_it_tech@dell.com

Country (City)

International Access Code

Country Code

City Code

Department Name or Service Area,

Website and E-mail Address Area Codes,

Local Numbers, and

Toll Free Numbers

Appendix 77

Japan (Kawasaki)

International Access Code: 001

Country Code: 81

City Code: 44

Technical Support (Server) toll free: 0120-1984-35

Technical Support (Dimension™ and Inspiron™)

Technical Support Outside of Japan (Dimension

and Inspiron)

toll free: 0120-1982-26

81-44-520-1435

Technical Support (Dell Precision™, OptiPlex™

and Latitude™)

Technical Support Outside of Japan (Dell

Precision, OptiPlex, and Latitude)

toll free: 0120-1984-33

81-44-556-3894

24-Hour Automated Order Service 044 556-3801

Customer Care 044 556-4240

Home and Small Business Group Sales 044 556-3344

Preferred Accounts Division Sales 044 556-3433

Large Corporate Accounts 044 556-3430

Faxbox Service 044 556-3490

Switchboard 044 556-4300

Website: http://support.jp.dell.com

Korea (Seoul)

International Access Code: 001

Country Code: 82

City Code: 2

Technical Support toll free: 080-200-3800

Sales toll free: 080-200-3777

Customer Service (Seoul, Korea) 2194-6220

Customer Service (Penang, Malaysia) 604 633 4949

Fax 2194-6202

Switchboard 2194-6000

Latin America Customer Technical Support (Austin, Texas,

U.S.A.) 512 728-4093

Customer Service (Austin, Texas, U.S.A.) 512 728-3619

Fax (Technical Support and Customer

Service)(Austin, Texas, U.S.A.) 512 728-3883

Sales (Austin, Texas, U.S.A.) 512 728-4397

SalesFax (Austin, Texas, U.S.A.) 512 728-4600

or 512 728-3772

Country (City)

International Access Code

Country Code

City Code

Department Name or Service Area,

Website and E-mail Address Area Codes,

Local Numbers, and

Toll Free Numbers

78 Appendix

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Luxembourg

International Access Code: 00

Country Code: 352

Technical Support (Brussels, Belgium) 02 481 92 88

Home/Small Business Sales (Brussels, Belgium) toll free: 080016884

Corporate Sales (Brussels, Belgium) 02 481 91 00

Customer Care (Brussels, Belgium) 02 481 91 19

Fax (Brussels, Belgium) 02 481 92 99

Switchboard (Brussels, Belgium) 02 481 91 00

Website: http://support.euro.dell.com

E-mail: tech_be@dell.com

Macau

Country Code: 853

Technical Support toll free: 0800 582

Customer Service (Penang, Malaysia) 604 633 4949

Transaction Sales toll free: 0800 581

Malaysia (Penang)

International Access Code: 00

Country Code: 60

City Code: 4

Technical Support toll free: 1 800 888 298

Customer Service 04 633 4949

Transaction Sales toll free: 1 800 888 202

Corporate Sales toll free: 1 800 888 213

Mexico

International Access Code: 95

Country Code: 52

City Code: 5

Automated Order-Status System (Austin, Texas,

U.S.A.) 512 728-0685

AutoTech (Automated technical support) (Austin,

Texas, U.S.A.) 512 728-0686

Customer Technical Support 525 228-7870

Sales 525 228-7811

or toll free: 91-800-900-37

or toll free: 91-800-904-49

Customer Service 525 228-7878

Main 525 228-7800

Country (City)

International Access Code

Country Code

City Code

Department Name or Service Area,

Website and E-mail Address Area Codes,

Local Numbers, and

Toll Free Numbers

Appendix 79

Netherlands (Amsterdam)

International Access Code: 00

Country Code: 31

City Code: 20

Technical Support 020 581 8838

Customer Care 020 581 8740

Home/Small Business Sales toll free: 0800-0663

Home/Small Business Sales Fax 020 682 7171

Corporate Sales 020 581 8818

Corporate Sales Fax 020 686 8003

Fax 020 686 8003

Switchboard 020 581 8818

Website: http://support.euro.dell.com

E-mail: tech_nl@dell.com

New Zealand

International Access Code: 00

Country Code: 64

Home and Small Business 0800 446 255

Government and Business 0800 444 617

Sales 0800 441 567

Fax 0800 441 566

Norway (Lysaker)

International Access Code: 095

Country Code: 47

Technical Support 671 16882

Relational Customer Care 671 17514

Home/Small Business Customer Care 23162298

Switchboard 671 16800

Fax Technical Support (Upplands Vasby, Sweden) 590 05 594

Fax Switchboard 671 16865

Website: http://support.euro.dell.com

E-mail: nor_support@dell.com

Poland (Warsaw)

International Access Code: 011

Country Code: 48

City Code: 22

Technical Support 22 57 95 700

Customer Care 22 57 95 999

Sales 22 57 95 999

Fax 22 57 95 998

Switchboard 22 57 95 999

Website: http://support.euro.dell.com

E-mail: pl_support@dell.com

Country (City)

International Access Code

Country Code

City Code

Department Name or Service Area,

Website and E-mail Address Area Codes,

Local Numbers, and

Toll Free Numbers

80 Appendix

www.dell.com | support.dell.com

Portugal

International Access Code: 00

Country Code: 35

Technical Support 35 800 834 077

Customer Care 34 902 118 540 or

35 800 834 075

Sales 35 800 834 075

Fax 35 121 424 01 12

E-mail: es_support@dell.com

Singapore (Singapore)

International Access Code: 005

Country Code: 65

Technical Support toll free: 800 6011 051

Customer Service (Penang, Malaysia) 604 633 4949

Transaction Sales toll free: 800 6011 054

Corporate Sales toll free: 800 6011 053

South Africa (Johannesburg)

International Access Code:

09/091

Country Code: 27

City Code: 11

Technical Support 011 709 7710

Customer Care 011 709 7707

Sales 011 709 7700

Fax 011 706 0495

Switchboard 011 709 7700

Website: http://support.euro.dell.com

E-mail: dell_za_support@dell.com

Southeast Asian and Pacific

Countries Customer Technical Support, Customer Service,

and Sales (Penang, Malaysia) 604 633 4810

Country (City)

International Access Code

Country Code

City Code

Department Name or Service Area,

Website and E-mail Address Area Codes,

Local Numbers, and

Toll Free Numbers

Appendix 81

Spain (Madrid)

International Access Code: 00

Country Code: 34

City Code: 91

Home and Small Business

Technical Support 902 100 130

Customer Care 902 118 540

Sales 902 118 541

Switchboard 902 118 541

Fax 902 118 539

Website: http://support.euro.dell.com

E-mail: web_esp_tech@dell.com

Corporate

Technical Support 902 100 130

Customer Care 902 118 546

Switchboard 91 722 92 00

Fax 91 722 95 83

Website: http://support.euro.dell.com

E-mail: web_esp_tech@dell.com

Sweden (Upplands Vasby)

International Access Code: 009

Country Code: 46

City Code: 8

Technical Support 08 590 05 199

Relational Customer Care 08 590 05 642

Home/Small Business Customer Care 08 587 70 527

Fax Technical Support 08 590 05 594

Sales 08 590 05 185

Website: http://support.euro.dell.com

E-mail: swe_support@dell.com

Switzerland (Geneva)

International Access Code: 00

Country Code: 41

City Code: 22

Technical Support (Home and Small Business) 0844 811 411

Technical Support (Corporate) 0844 822 844

Customer Care (Home and Small Business) 0848 802 202

Customer Care (Corporate) 0848 821 721

Fax 022 799 01 90

Switchboard 022 799 01 01

Website: http://support.euro.dell.com

E-mail: swisstech@dell.com

Country (City)

International Access Code

Country Code

City Code

Department Name or Service Area,

Website and E-mail Address Area Codes,

Local Numbers, and

Toll Free Numbers

82 Appendix

www.dell.com | support.dell.com

Taiwan

International Access Code: 002

Country Code: 886

Technical Support toll free: 0080 60 1255

Technical Support (Servers) toll free: 0080 60 1256

Transaction Sales toll free: 0080 651 228

or 0800 33 556

Corporate Sales toll free: 0080 651 227

or 0800 33 555

Thailand

International Access Code: 001

Country Code: 66

Technical Support toll free: 0880 060 07

Customer Support (Penang, Malaysia) 604 633 4949

Sales toll free: 0880 060 09

U.K. (Bracknell)

International Access Code: 010

Country Code: 44

City Code: 1344

Technical Support (Corporate/Preferred

Accounts/PAD [1000+ employees]) 0870 908 0500

Technical Support (Direct/PAD and General) 0870 908 0800

Global Accounts Customer Care 01344 723186

Corporate Customer Care 01344 723185

Preferred Accounts (500-5000 employees)

Customer Care 01344 723196

Central Government Customer Care 01344 723193

Local Government Customer Care 01344 723194

Home/Small Business Sales 0870 907 4000

Corporate/Public Sector Sales 01344 860456

Website: http://support.euro.dell.com

E-mail: dell_direct_support@dell.com

Country (City)

International Access Code

Country Code

City Code

Department Name or Service Area,

Website and E-mail Address Area Codes,

Local Numbers, and

Toll Free Numbers

Appendix 83

U.S.A. (Austin, Texas)

International Access Code: 011

Country Code: 1

Automated Order-Status System toll free: 1-800-433-9014

AutoTech (for portable and desktop computers) toll free: 1-800-247-9362

Dell Home and Small Business Group (for portable and desktop computers):

Customer Technical Support (Return Material

Authorization Numbers) toll free: 1-800-624-9896

Customer Technical Support (Home sales

purchased via http://www.dell.com)toll free: 1-877-576-3355

Customer Service (Credit Return Authorization

Numbers) toll free: 1-800-624-9897

National Accounts (systems purchased by established Dell national accounts

[have your account number handy], medical institutions, or value-added resellers

[VARs]):

Customer Service and Technical Support (Return

Material Authorization Numbers) toll free: 1-800-822-8965

Public Americas International (systems purchased by governmental agencies

[local, state, or federal] or educational institutions):

Customer Service and Technical Support (Return

Material Authorization Numbers) toll free: 1-800-234-1490

Dell Sales toll free: 1-800-289-3355

or toll free: 1-800-879-3355

Spare Parts Sales toll free: 1-800-357-3355

DellWare™ toll free: 1-800-753-7201

Desktop and Portable Fee-Based Technical Support toll free: 1-800-433-9005

Server Fee-Based Technical Support toll free: 1-800-967-0765

Sales (Catalogs) toll free: 1-800-426-5150

Fax toll free: 1-800-727-8320

TechFax toll free: 1-800-950-1329

Dell Services for the Deaf, Hard-of-Hearing, or

Speech-Impaired toll free: 1-877-DELLTTY

(1-877-335-5889)

Switchboard 512 338-4400

Dellnet Technical Support toll free: 1-877-Dellnet

(1-877-335-5638)

Country (City)

International Access Code

Country Code

City Code

Department Name or Service Area,

Website and E-mail Address Area Codes,

Local Numbers, and

Toll Free Numbers

84 Appendix

www.dell.com | support.dell.com

Returning Items for Warranty Repair or Credit

1Call Dell to obtain an authorization number, and write it clearly and

prominently on the outside of the box.

2Include a copy of the invoice and a letter describing the reason for the

return.

3Include any accessories that belong with the item(s) being returned

(power cables, CDs, guides, and so on) if the return is for credit.

4Pack the equipment to be returned in the original (or equivalent)

packing materials.

You are responsible for paying shipping expenses. You are also responsible

for insuring any product returned, and you assume the risk of loss during

shipment to Dell. Collect-on-delivery packages are not accepted.

Returns that are missing any of the preceding requirements will be refused

at our receiving dock and returned to you.

Regulatory Information

Electromagnetic Interference (EMI) is any signal or emission, radiated in

free space or conducted along power or signal leads, that endangers the

functioning of a radio navigation or other safety service or seriously

degrades, obstructs, or repeatedly interrupts a licensed radio

communications service. Your Dell computer is designed to comply with

applicable regulations regarding EMI. Changes or modifications not

expressly approved by Dell could void the user’s authority to operate the

equipment.

Appendix 85

FCC Notices (U.S. Only)

Most Dell computers are classified by the Federal Communications

Commission (FCC) as Class B digital devices. However, the inclusion of

certain options can change the rating of some configurations to Class A. To

determine which classification applies to your computer, examine all FCC

registration labels located on the bottom or back panel of your computer, on

card-mounting brackets, and on the cards themselves. If any one of the

labels carries a Class A rating, your entire computer is considered to be a

Class A digital device. If all labels carry an FCC Class B rating as

distinguished by either an FCC ID number or the FCC logo, ( ), your

computer is considered to be a Class B digital device.

Once you have determined your computer’s FCC classification, read the

appropriate FCC notice. Note that FCC regulations provide that changes

or modifications not expressly approved by Dell could void your authority to

operate this equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to

the following two conditions:

•This device may not cause harmful interference.

•This device must accept any interference received, including

interference that may cause undesired operation.

Class A

This equipment has been tested and found to comply with the limits for a

Class A digital device pursuant to Part 15 of the FCC Rules. These limits

are designed to provide reasonable protection against harmful interference

when the equipment is operated in a commercial environment. This

equipment generates, uses, and can radiate radio frequency energy and, if

not installed and used in accordance with the manufacturer’s instruction

manual, may cause harmful interference with radio communications.

Operation of this equipment in a residential area is likely to cause harmful

interference, in which case you will be required to correct the interference at

your own expense.

86 Appendix

www.dell.com | support.dell.com

Class B

This equipment has been tested and found to comply with the limits for a

Class B digital device pursuant to Part 15 of the FCC Rules. These limits are

designed to provide reasonable protection against harmful interference in a

residential installation. This equipment generates, uses, and can radiate

radio frequency energy and, if not installed and used in accordance with the

manufacturer’s instruction manual, may cause interference with radio

communications. However, there is no guarantee that interference will not

occur in a particular installation. If this equipment does cause harmful

interference to radio or television reception, which can be determined by

turning the equipment off and on, you are encouraged to try to correct the

interference by one or more of the following measures:

•Reorient or relocate the receiving antenna.

•Increase the separation between the equipment and the receiver.

•Connect the equipment into an outlet on a circuit different from that

to which the receiver is connected.

•Consult the dealer or an experienced radio/television technician for

help.

The following information is provided on the device or devices covered in

this document in compliance with FCC regulations:

•Model number: PPX

•Company name: Dell Computer Corporation

EMC Engineering Department

One Dell Way

Round Rock, Texas 78682 USA

512-338-4400

Modem Regulatory Information

This equipment complies with Part 68 of the FCC rules. On the bottom of

your computer is a label that contains, among other information, the FCC

registration number and ringer equivalence number (REN) for your

equipment. If requested, you must provide this information to the

telephone company.

Appendix 87

The REN is used to determine the quantity of devices that may be

connected to the telephone line. Excessive RENs on the telephone line may

result in the devices not ringing in response to an incoming call. In most

areas, the sum of all the RENs on your telephone line should be less than

five to ensure proper service from the telephone company. To be certain of

the number of devices that you may connect to a line, as determined by the

total RENs, contact your local telephone company.

The registration jack Universal Service Order Code (USOC) used by this

equipment is RJ-11C. An FCC compliant telephone cord and modular plug

is provided with this equipment. This equipment is designed to be

connected to the telephone network or premises wiring using a compatible

modular jack that is Part 68 compliant.

This equipment cannot be used on public coin-phone service provided by

the telephone company. Connection to party line service is subject to state

tariffs.

There are no user serviceable parts on the modem contained in your

computer.

If your telephone equipment causes harm to the telephone network, the

telephone company will notify you in advance that service may be

temporarily discontinued. If advance notice is not practical, the telephone

company will notify you as soon as possible. Also, you will be advised of your

right to file a complaint with the FCC if you believe it is necessary.

The telephone company may make changes in its facilities, equipment,

operations, or procedures that could affect the operation of this equipment.

If this happens, the telephone company will provide advance notice in order

for you to make necessary modifications to maintain uninterrupted service.

If you experience trouble with this telephone equipment, refer to the

section titled “Contacting Dell” to find the appropriate telephone number

for obtaining customer assistance. If the equipment is causing harm to the

telephone network, the telephone company may request that you

disconnect the equipment until the problem is resolved.

88 Appendix

www.dell.com | support.dell.com

Fax Branding

The Telephone Consumer Protection Act of 1991 makes it unlawful for any

person to use a computer or other electronic device, including fax

machines, to send any message unless such message clearly contains in a

margin at the top or bottom of each transmitted page or on the first page of

the transmission, the date and time it is sent, identification of the business,

other entity, or individual sending the message, and the telephone number

of the sending machine or such business, other entity, or individual. The

telephone number provided may not be a 900 number or any other number

for which charges exceed local or long-distance transmission charges.

Additional regulatory information regarding your computer can be found in

the Tell Me How help file. To open the file, click the Start button, point to

Programs, point to User’s Guides, and then click Tell Me How.

Battery Disposal

Your computer uses a lithium-ion battery and a nickel-metal hydride

(NiMH) coin-cell battery. For instructions about replacing the lithium-ion

battery in your computer, see the Tell Me How help file. To open the file,

click the Start button, point to Programs, point to User’s Guides, and then

click Tell Me How.

The coin-cell battery is a long-life battery, and it is very possible that you

will never need to replace it. However, should you need to replace it, the

procedure must be performed by an authorized service technician.

Do not dispose of the battery along with household waste. Contact your

local waste disposal agency for the address of the nearest battery deposit

site.

Appendix 89

NOM Information (Mexico Only)

The following information is provided on the device(s) described in this

document in compliance with the requirements of the official Mexican

standards (NOM):

Exporter: Dell Computer Corporation

One Dell Way

Round Rock, TX 78682

Importer: Dell Computer de México,

S.A. de C.V.

Paseo de la Reforma 2620 - 11° Piso

Col. Lomas Altas

11950 México, D.F.

Ship to: Dell Computer de México,

S.A. de C.V. al Cuidado de Kuehne & Nagel de

México S. de R.I.

Avenida Soles No. 55

Col. Peñon de los Baños

15520 México, D.F.

Supply input voltage: 100–240 VAC

Frequency: 50–60 Hz

Current consumption: 1.5 A

Output voltage: 20 VDC

Output current: 3.5 A

90 Appendix

www.dell.com | support.dell.com

Información para NOM (únicamente para México)

La información siguiente se proporciona en el dispositivo o en los

dispositivos descritos en este documento, en cumplimiento con los

requisitos de la Norma Oficial Mexicana (NOM):

Warranty and Return Policy

Information

Dell Computer Corporation (“Dell”) manufactures its hardware products

from parts and components that are new or equivalent to new in accordance

with industry-standard practices. For information about the Dell warranty

for your computer, see the Tell Me How help file. To open the file, click the

Start button, point to Programs, point to User’s Guides, and then click Tell

Me How.

Exportador: Dell Computer Corporation

One Dell Way

Round Rock, TX 78682

Importador: Dell Computer de México,

S.A. de C.V.

Paseo de la Reforma 2620 - 11° Piso

Col. Lomas Altas

11950 México, D.F

Embarcar a: Dell Computer de México, S.A. de C.V. al

Cuidado de Kuehne & Nagel de México S. de

R.I.

Avenida Soles No. 55

Col. Peñon de los Baños

15520 México, D.F.

Voltaje de entrada de

alimentación: 100–240 VAC

Frecuencia: 50–60 Hz

Consumo eléctrico: 1.5 A

Voltaje de salida: 20 VDC

Corriente de salida: 3.5 A

Appendix 91

Macrovision Product Notice

The following product notice applies to the Macrovision Corporation

product that is included with the DVD-ROM drive:

This product incorporates copyright protection technology that is protected

by method claims of certain U.S. patents and other intellectual property

rights owned by Macrovision Corporation and other rights owners. Use of

this copyright protection technology must be authorized by Macrovision

Corporation, and is intended for home and other limited viewing uses only

unless otherwise authorized by Macrovision Corporation. Reverse

engineering or disassembly is prohibited.

92 Appendix

www.dell.com | support.dell.com

Index 93

Index

advanced port replicator, 50

APR

connecting to a network, 20

audio. See sound

BIOS, 71

CD drive

fixing problems, 35

CD-RW drive

fixing problems, 36

characters

unexpected, 33

computer

crashes, 38

error messages, 27

specifications, 64

turning off, 16

contact numbers, 71

crashes, 38

damaged computer

testing, 41

diskette drive

connecting as external

device, 61

display

fixing problems, 28

drivers

reinstalling, 42

drives

fixing problems, 34

DVD drive

fixing problems, 35

e-mail

fixing problems, 40

error messages

start-up, 27

Windows, 37

external keyboard

fixing problems, 33

finding solutions, 24

floppy drive

fixing problems, 34

hard drive

fixing problems, 36

preventing damage, 59

preventing data loss, 58

replacing, 58

returning to Dell, 60

troubleshooting, 36

help file

accessing, 26

hibernate file

create, 47

delete, 47

enable support, 48

Internet

fixing problems, 39

94 Index

keyboard

fixing problems, 33

unexpected characters, 33

media bay

devices, 17

swapping devices (active

mode), 19

memory

adding, 55

removing, 56

messages

start-up, 27

Windows, 37

modem

fixing problems, 32

modular bay

swapping devices (computer

off), 18

network

fixing problems, 37

setting up the APR, 20

port replicator

connecting to a network, 20

power

fixing problems, 26

turning off, 16

printer

connecting, 14

fixing problems, 31

reinstalling driver, 14

setting up, 14

troubleshooting, 31

programs

crashes, 38

fixing problems, 38

not responding, 38

RAM. See memory

regulatory notices, 85

reinstalling drivers and

utilities, 42

returns, 90

safety instructions, 7

ScanDisk, 36

settings

system setup program, 71

shutdown, 16

software

fixing problems, 38

sound

adjusting volume, 29

fixing problems, 29

speaker

adjusting volume, 29

fixing problems, 29

specifications, 64

system setup program, 71

technical assistance

telephone numbers and

addresses, 71

warranty repair or credit, 84

Tell Me How help file

accessing, 26

touch pad

fixing problems, 33

troubleshooting

about, 24

blank display, 28

blue screen, 39

cannot play a DVD movie, 35

cannot save to floppy disk, 34

CD problems, 35

CD-RW drive stops

writing, 36

display difficult to read, 28

dropped or damaged

computer, 41

e-mail problems, 40

external keyboard

problems, 33

external speaker problems, 30

integrated speaker

problems, 29

Internet connection

problems, 39

modem problems, 32

network problems, 37

parallel printer problems, 31

power problems, 26

program crash, 38

Index 95

troubleshooting (continued)

program stopped

responding, 38

scanner problems, 33

start-up error messages, 27

touch pad problems, 33

unexpected characters, 33

USB printer problems, 31

wet computer, 40

Windows error messages, 37

turning off the computer, 16

video

fixing problems, 28

warranty, 90

wet computer, 40

Windows 2000

error messages, 37

reinstalling, 44

Windows 98

error messages, 37

Help, 26

reinstalling, 43

shutdown, 16

Windows Me

error messages, 37

reinstalling, 43

shutdown, 16

96 Index

For questions or problems with files contact:

Cathy Brown - Graphic Development

Dell Computer Corporation (512) 723-9330

Dell Information Development

Postscript Imaging Specs

JOB TITLE: Dell Inspiron 3800 System Solutions Guide

s:\systems\Starship\solution\English\595RWa00

LANGUAGES: English

PART NUMBER: 595RW Rev. A00 Agile: currently at X00

PREPARED BY: Gloria Salinas

CONTACT: Cathy Brown 512-723-9330

EMAIL ADDRESS: Cathy_Brown@dell.com

VENDOR: IPC/EMF/APCC/CC/BP

DATE: 02/13/01

COMPUTER SOURCE: Dell PC

APPLICATION SOFTWARE: FrameMaker Version 5.5.2

POSTSCRIPT FILES: Yes

POSTCRIPT DRIVER USED: Linotronic 330

COLOR SEPARATED FILES: English:

Cover: Yes

Body: Yes

Languages: No

COMPRESSED & TESTED: Yes

PAGE SIZE: 7.5 x 9 inches

PAGE ORIENTATION: Portrait

LINE SCREEN: 133 lpi

TRANSPORT MEDIA: FTP

HALFTONES/SCREENS/ No

DUOTONES: No

COLOR(S): Cover: Black, PMS 130CV, PMS 286CV

Text - Black & PMS 286CV

COLOR MARKUP PROVIDED: No

Continued on Back

For questions or problems with files contact:

Cathy Brown - Graphic Development

Dell Computer Corporation (512) 723-9330

FILE NAME(S) & PAGE

COUNT: Section Filename Page Count

AMF Fullcover:

EMF Fullcover:

APCC Fullcover:

CCC Fullcover

BP Fullcover:

Title page:

TOC

Safety:

Ch1:

Ch2:

Ch3:

Ch4:

Index:

595RWam0.ps

595RWem0.ps

595RWap0.ps

595RWcc0.ps

595RWbp0.ps

595RWtp0.ps

595RWtc0.ps

595RWsi0.ps

595RWc10.ps

595RWc20.ps

595RWc30.ps

595RWc40.ps

595RWix0.ps

2 ( Incl. Blank BACK)

2 Title page and Copyright

4 3–6

6 7–12

10 13–22

26 23–48

14 49–62

30 63–92

4 93–96

TOTAL PAGE COUNT: 98

SPECIAL INSTRUCTIONS: Add blank pages needed to complete signatures.

Dell Information Development

Postscript Imaging Specs

Dell Inspiron 3800 Owners Manual Solutions Guide

1508041248inspiron-3800_user's guide_en-us DELL INSPIRON 3800 pdf | FreeUserManuals.com

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