Dell Latitude E4310 Mid 2010 Reference Guide
2015-01-05
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Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide Dell Business Client Re-Image “How-To” Guide Latitude E-Family & Mobile Precision Revision 3.0 A03 May 5th, 2011 Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide Contents 1 Overview ................................................................................................................................................................................ 3 2 “How-To” .............................................................................................................................................................................. 4 2.1 Supported Operating Systems ........................................................................................................................................ 4 2.2 Latitude E-Family & Mobile Precision New Features & Image Impact ....................................................................... 5 2.3 Latest Drivers / Applications and Utilities ..................................................................................................................... 6 2.4 Installation Sequence ..................................................................................................................................................... 7 2.5 BIOS ............................................................................................................................................................................ 10 2.6 Recommended Drivers / Applications Installation Order ............................................................................................ 12 Appendix A - .NET Requirements............................................................................................................................................... 27 Appendix B - 512e / 4KBe HDD Re-image Guidelines .............................................................................................................. 28 Appendix C - FAQs ..................................................................................................................................................................... 32 Appendix D - Tables .................................................................................................................................................................... 34 - Control Point System Manager Features - Table B1 ........................................................................................................... 34 - Control Point Security Manager Features – Table B2 ......................................................................................................... 35 - Dell Data Protection | Access, DDPA – Table B3 ................................................................................................................. 35 - Control Point Connection Manager Features – Table B4 .................................................................................................... 36 Appendix E - E-Docks .................................................................................................................................................................37 Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide Overview The purpose of this document is to detail the required steps for reimaging Dell Latitude E-Family & Mobile Precision notebooks with Microsoft Operating Systems. Dell Latitude E-Family & Mobile Precision notebooks systems ship with MS Windows XP SP3 (SP2 for XP 32-Bit), Vista SP2, or Windows 7. These images include the Dell recommended software stack and settings, drivers, and applications which are tested and validated with the system. Drivers and applications must be installed on Dell Latitude E-Family & Mobile Precision systems in a prescribed order to ensure optimal performance. Failure to install drivers and applications as detailed in this document may result in undesirable performance. Dell provides drivers and applications that are not included in Microsoft Operating Systems. These drivers are required to enable the new technologies and features of Dell Latitude E-Family & Mobile Precision products, including the 512e Advanced Format HDD (See appendix –B). Reinstalled images should be built from a clean hand installed OS load and following the steps in this guide. Dell does not recommend starting from an image built on previous generations of products or other computer systems. Dell recommends ensuring BIOS settings (including SATA configurations modes) are correctly set and using the latest device drivers and applications when imaging their systems. This “How-To” guide applies to the following Latitude E-Family & Mobile Precision systems: Latitude E-Family Product Precision Mobile WorkStations 1 1st Generation 2nd Generation 3rd Generation E4200 - E6220 E4300 E4310 E6320 E5400 E5410 E5420/E5420m E5500 E5510 E5520/E5520m E6400 E6410 E6420 E6400 ATG E6410 ATG E6420 ATG E6500 E6510 E6520 M2400 - - M4400 M4500 M4600 M6400 M6500 M6600 Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 2 “How-To” 2.1 Supported Operating Systems The following Microsoft operating systems have been validated for use on Dell Latitude E-Family & Mobile Precision notebook computers: Microsoft Windows XP 32 & 64-Bit Vista 32 & 64-Bit Windows 7 32 & 64-Bit Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 2.2 Latitude E-Family & Mobile Precision New Features & Image Impact Dell Latitude E-Family & Mobile Precision systems feature new hardware technologies which require a new software stack, drivers, and / or applications. These products are not compatible with previous images built or installed on none Latitude E-Family, Mobile Precision or previous Dell products. Images between 1st, 2nd & 3rd generations Latitude E-Family & Mobile Precision are also not compatible Among these new hardware and technologies are: 2.2.1 - - New Features Offered on Latitude E-Family & Mobile Precision systems, All Generations: Note: Not all features are available on all systems New BIOS architecture – Latitude E-Family & Mobile Precision Chipset 1. Intel Core i3, i5 & i7 Dual Core CPUs that include updated integrated graphics 2. Intel Core i7 Quad Core CPUs 512e / 4KBe Sector HDDs Intel RAID Functionality eSATA Intel Turbo Boost Intel AMT (Intel Active Management Technology) & vPRO Graphics controller (Intel, nVidia and AMD) HDMI Audio Network LoM (Intel and Broadcom) Wireless LAN Wireless WAN WiMAX Bluetooth UWB Broadcom Unified Security Hub (USH) Contactless smartcard / RFID Webcam USB 3.0 Free Fall Sensor on the mother board Multi-touch Touchpad Dell Control Point, 1st and 2nd generation Latitude E-Family & Mobile Precision Dell Feature Enhancement Package – DFEP, 1st, 2nd & 3rd generation Latitude E-Family & Mobile Precision Dell Data Protection | Access, 2nd & 3rd generation Latitude E-Family & Mobile Precision Privacy Panel Touch Screen Digitizer & 4-Finger touch with Stylus support Latitude On / Precision On - Reader, Flash, and ARM Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 2.3 Latest Drivers / Applications and Utilities Dell recommends always obtaining the latest and most updated BIOS, drivers, firmware, and applications. Dell validated and tested drivers and applications are located on Dell’s support web site http://support.dell.com/ - Choose drivers and downloads Enter the Service Tag or select the product model and the model number Select Operating System (32-Bit or 64-Bit version must be selected) Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 2.4 Installation Sequence The list below is a general overview of drivers and applications that must be installed on Dell Latitude E-Family & Mobile Precision systems in a prescribed order to ensure optimal performance. Actual system configurations may vary 2.4.1 Installation Sequence Overview Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 2.4.2 Installation Sequence & Features at a Glance: 2.4.2.1 BIOS, Drivers and Firmware: - - - - - - BIOS Intel Chipset - Helps Windows control system board components and controllers. Dell Desktop System Software - A compilation of critical Microsoft QFEs updates Media Memory Card / SmartCard controller - Enables and enhances the Media Memory / SmartCard controller Intel Storage: 1. Intel Matrix Storage Manager – Latitude E-Family & Mobile Precision 1st generation 2. Intel Rapid Storage Technology – Latitude E-Family & Mobile Precision 2nd & 3rd generations Audio - Enables and enhances the audio controller Graphics: 1. Enhances and optimizes video performance 2. Enables & provides additional functionality that are not included in MS native VGA driver User customizable Power Management features Portability & behavioral profiles Multiple monitor support Intel Turbo Boost (only on E-Family 2nd generation systems) 1. A driver-based power management mechanism for Intel i3, i5 and i7 processors 2. Intelligent power sharing across cores 3. Budgets power limits available to Processor or graphics turbo Processor Integrated Wired Network Controller & Intel PROSet Utility / Application - Enables and enhances the network controller Control Point Security Driver pack 1. Installs and enables the security devices & controllers 2. Even if you do not install the Control Point managers you should install the Control Point security driver as it contains needed drivers Networking & Communication 1. Wireless Local Area Network Adapters (WLAN) - Enables and enhances the Wireless LAN network adapter 2. Wireless Personal Area Network Adapter (UWB / WPAN) - Enables and enhances the UWB or Bluetooth Adapter 3. Mobile Broadband Wireless Wide Area Network Adapter (WWAN) - Enables and enhances the Broadband wireless Adapter Touch Pad / Track Stick / Pointer - Enhances the pointing device features Free Fall Sensor Modem - Enables and enhances the modem Intel vPro or AMT – Enhances System Manageability 1. HW based solution using out-of-band communication for management access to client systems (independent of the system state) Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide - USB 3.0 Touch Screen Digitizer Webcam driver – XP (32 & 64-Bit) only Control Vault Firmware Update 2.4.2.2 Applications: - Dell Control Point – DCP, 1st & 2nd generations Latitude E-Family & Mobile Precision 1. Control Point System Manager DCP Extended Battery Life – EBL DCP – Ambient Light Sensor - Requires Dell DCP System Manager (for all System Manager release) Requires Security driver (for System Manager version 1.0 & 1.1 only) Requires Dell DCP-SM or ALS utility in case DCP-SM is not desired and under Microsoft Windows Vista only 2. Control Point Connection Manager – 1st generation E- Family & Mobile Precision 3. Control Point Security Manager (Requires Dell Control Point security driver pack) Dell Feature Enhance Package – DFEP, 2nd & 3rd generations Latitude E-Family & Mobile Precision Dell Data Protection | Access, 2nd & 3rd generations Latitude E-Family & Mobile Precision Latitude On / Precision On – Reader, Flash, and ARM 1. Communication solution that is designed to provide quick access to business critical data Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 2.5 BIOS Dell recommends flashing the latest BIOS available to the system. This is posted on Dell’s driver & downloads support web site (support.dell.com) under the “BIOS” section. Some of the BIOS settings are critical to Operating System performance. These are as follows: Settings System Configuration SATA Operation Disabled: SATA Controllers are hidden ATA, Basic Disk Operation mode, does not require additional storage driver. Note: eSATA is not functional in this mode AHCI, SATA bus is configured for AHCI mode (Advanced Disk Operation mode) which offers faster performance, eSATA support, and increased battery life. This mode requires an additional storage driver provided by Dell IRRT / RAID On, SATA bus is configured to support IRRT (Intel’s Rapid Recovery Technology). This mode supports AHCI mode features as well as disk mirroring (RAID1). IRRT allows data backup and restoration. This mode requires an additional storage driver provided by Dell RAID, SATA bus is configured to support RAID. This mode supports AHCI mode features as well as disk mirroring (RAID-1). RAID allows data backup and restoration. This mode requires an additional storage driver provided by Dell Notes: o RAID support requires second hard disk drive. - If AHCI, IRRT, RAID On, or RAID modes are selected, Intel’s Matrix Storage Manager / Intel Rapid Storage Technology driver must be installed in conjunction with the installation of the Operating System. See section “2.6.4 Intel Storage” of this document Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide TPM Security: These options enable and configure the Trusted Platform Module (TPM). If TPM is to be deployed, TPM must be enabled in the BIOS Setup program 1. Security TPM Security TPM Security: Disabled (Default): The BIOS will not turn on the TPM during POST. The TPM will be non-functional and invisible to the Operating System Enabled: The BIOS will turn the TPM during POST so that it can be used by the Operating System Deactivate (Default) = The TPM will be deactivated Activate = The TPM will be enabled and activated Clear = The BIOS clears the information stored in the TPM Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 2.6 Recommended Drivers / Applications Installation Order For best results, Dell recommends installing drivers / applications in the following order: 2.6.1 Intel Mobile Chipset - Microsoft Operating Systems might not include the updated Intel Chipset Mobile driver for Dell Latitude E-Family & Mobile Precision notebooks. The Intel Mobile Chipset driver is available on Dell’s driver & downloads support web site (support.dell.com) under the “Chipset” section 2.6.2 Dell System Software for critical Microsoft QFEs - Dell recommends installing all of the latest available fixes specific to the system. These are available through the Dell System Software utility posted on Dell’s driver & downloads support web site (support.dell.com) under the “System Utilities” section 2.6.3 Media Memory Card / Smartcard Controller - Microsoft Operating Systems do not include the Smartcard controller driver. Install the following driver provided by Dell: R5C8xx Ricoh driver is available on Dell’s driver & downloads support web site (support.dell.com) found under the “Chipset” section PCI8412 TI driver (Applies only for M6500) is available on Dell’s driver & downloads support web site (support.dell.com) found under the “Chipset” section O2 Micro TI driver (Applies for 3rd generation Latitude E-Family & Mobile Precision) is available on Dell’s driver & downloads support web site (support.dell.com) found under the “Chipset” section 2.6.4 Intel Storage - Intel Matrix Storage Manager / Intel Rapid Storage Technology - The Intel Matrix Storage Manager (IMSM) driver on Dell 1st generation Latitude E-Family & Mobile Precision or Intel Rapid Storage Technology (IRST) driver on 2nd & 3rd generations Latitude E-Family & Mobile Precision is required to be installed on Operating Systems in AHCI, IRRT, RAID On, and RAID SATA modes - The Intel IMSM or IRST application must also be installed - The SATA operation modes are configured in the BIOS. Refer to the BIOS section 2.5 - If the SATA mode is configured in AHCI, IRRT, RAID On, or RAID mode, the IMSM / IRST driver must be installed during the initial Operating System installation stages. The IMSM / IRST driver is only available from Dell - If SATA configuration mode in the BIOS is set to either AHCI, IRRT, RAID On, or RAID, install the Dell IMSM / IRST driver and application available on Dell’s driver & downloads support web site (support.dell.com) under the “SATA Drivers” section Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide - Follow these steps to install the IMSM / IRST driver: 1. For Microsoft XP 32 & 64-Bit Operating Systems: Installing the Intel IMSM driver using the Floppy Drive Boot to the Dell Recovery DVD (RDVD) and select the Create RAID driver from the list of items. You will need Floppy Disk Drive and a diskette for this selection. The IMSM / IRST driver must be on the root of the A:\ Note: the latest IMSM / IRST driver can also be obtained from support.dell.com under the “SATA Drivers” section Once the driver is extracted and stored on the target diskette, boot to the operating system CD and start the installation In the initial stage of Windows Setup, pressto install the third-party IMSM SCSI or RAID drivers When prompted, insert the floppy disk containing the IMSM driver and follow the instructions provided by Windows Setup After reading the floppy disk, either choose "Intel(R) ICH9M-E/M SATA AHCI Controller" if in AHCI mode or "Intel(R) ICH8M-E/ICH9M-eSATA RAID Controller" if in IRRT mode – select the appropriate driver to install 2. For Microsoft Vista / Windows 7 (32 & 64-Bit) Operating Systems: Installing the Intel IMSM / IRST driver after the installation of the Operating System Boot to the Operating System DVD and start the installation After completing the OS installation, insert the Dell RDVD Select the IMSM / IRST driver and follow the installation procedure Note: the latest IMSM / IRST driver can also be obtained from support.dell.com under the “SATA Drivers” section - If Intel Rapid Recovery or RAID Technologies is to be used, ensure the following: 1. SATA operation mode in the BIOS is set to the appropriate IRRT, RAID On, or RAID mode 2. Microsoft Operating System was installed under IRRT, RAID On, or RAID mode and the latest Intel Storage IMSM / IRST driver is installed 3. Install the following Intel IMSM application provided by Dell: Intel Matrix Storage Manager Application, or Intel Rapid Storage Technology Application Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 2.6.5 Graphics: - Under XP 32-Bit only with service packs earlier than Service pack-3 and for Latitude E-Family & Mobile Precision 1st generation only, the Audio driver must be installed prior to installing the graphics driver. This applies to Intel graphics solution only. Please refer to the section 2.6.5 Audio in this document - Microsoft Operating Systems include the VGA graphics drivers only. Therefore for optimum graphics performance, Dell recommends installing the Dell graphics driver applicable to their system available on Dell’s driver & downloads support web site (support.dell.com) under the “Video” section Note: for the nVidia Discrete Graphics solution on Latitude E-Family & Mobile Precision 3rd Generation platforms (refer to the below table), the following should be followed: 1. First, install the Intel Media adapter Graphics driver that applies to the system 2. Second, install the nVidia Discrete Graphics driver that applies to the system The following table lists the various graphics solutions’ offerings on Dell Latitude E-Family & Mobile Precision products: X X X X X Quadro 2000M with 2GB GDDR3 Switchable Graphics X X X X Intel Media Adapter HD/HD 2000/HD 3000 Quadro NVS 160M Quadro FX 2700M / 3700M X X X X E6520 M6600 X M4600 E6420 X E6420 ATG X E6320 X E5420 / E5520 X Quadro 1000M with 2GB GDDR3 Switchable Graphics Intel GMA HD Graphics M6500 X E6510 X 3rd Generation Generation M4500 X nd E6410 X M6400 X M4400 E5500 X E6500 E5400 X 2 M2400 E4300 Intel GMA 4500MHD Graphics E6400 Graphic Solution Generation E6410 ATG Intel st E4200 1 E6400 ATG - X X X X X X Quadro NVS 3100M X X nVidia Quadro FX 880M & 1800M X Quadro FX 2800M / 3800M X N12M 512MB DDR3 Switchable Discrete Graphics AMD ATI FirePro M7740 X X AMD FirePro M5950 Mobility Pro Graphics with 1GB GDDR5 X X ATI FirePro M7740 X X Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 2.6.6 Audio: - Microsoft Operating Systems do not include the Audio driver recommended by Dell. The IDT 92HDxxx HD Audio driver is available on Dell’s driver & downloads support web site (support.dell.com) under the “Audio” section Note: Under XP 32-Bit only with service packs earlier than Service pack-3 and for Latitude E-Family & mobile Precision 1st generation only, the Audio driver must be installed prior to installing the graphics driver. This applies to Intel graphics solution only 2.6.7 Intel Turbo Boost Driver – (applies for 2nd generation only Latitude E-Family & Mobile Precision ) - - Intel Turbo Boost driver is required to be installed on platforms meeting both of following criteria: 1. nVidia or ATI discrete graphics cards 2. Core i7 and i5 Dual Core CPUs Microsoft Operating Systems do not include the Intel Dual-Core Turbo Boost driver. Install the following driver provided by Dell: Dual-Core Turbo Boost driver is available on Dell’s driver & downloads support web site (support.dell.com) found under the “Chipset” section 2.6.8 Integrated Wired Network Controller (Ethernet) Microsoft Operating Systems XP 32 & 64-Bit, Vista 32 & 64-Bit, and Win7 32 & 64-Bit either do not provide native support or do not include the driver recommended by Dell. Install the following Dell driver for network connectivity: - X M6600 X M4600 X E6520 X E6420 X E6420 ATG X E6320 X E5420 / E5520 X M4500 X M6500 X E6510 X 3rd Generation E6410 X E5510 X E5410 X E4310 M4400 X M6400 M2400 X E6500 X E6400 X 2nd Generation E6400 ATG X Broadcom 57XX Gigabit Integrated Controller E5500 E4300 Intel 825xx Gigabit Platform LAN Network device E5400 Solution E4200 1st Generation E6410 ATG - X X X X X Network Controller drivers are available on Dell’s driver & downloads support web site (support.dell.com) under the “Network” section Note: To ensure full functionality of the Intel Gigabit Network adapter, Dell recommends that you install the Intel PROSet available on Dell’s driver & downloads support web site (support.dell.com) under the “Network” section Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 2.6.9 Dell Control Point – DCP, (applies to 1st & 2nd generations Latitude E-Family & Mobile Precision only) 2.6.9.1 Control Point Security Device Driver Note: for 2nd generation Latitude E-Family & Mobile Precision, the Control Point Security Device driver needs to be applied only if the Control Point Security Manager is used, it is not required for the Dell Data Protection | Access suite. - Microsoft Operating System does not have the desired drivers and applications necessary for the security functions offered on Latitude E-Family & Mobile Precision - The driver will install the device driver for the security devices installed in the Dell E-Family notebook computer. In addition, it will install Microsoft Net framework 2.0 SP1 and any relevant Microsoft QFEs required allowing these security devices to operate correctly - The driver supports the following Security devices: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. - Broadcom Trusted Platform Module Atmel Trusted Platform Module STMicroelectronics Trusted Platform Module Winbond Trusted Platform Module O2Micro Smart Card Reader Dell Smart Card Keyboard UPEK TouchChip Fingerprint Reader Authentec Fingerprint Reader Broadcom Unified Security Hub Vista Storage driver Update (for ATAPI.SYS) The Control Point Security Device Driver is available on Dell’s driver & downloads support web site (support.dell.com) under the “Control Point” section 2.6.9.2 Control Point System Manager - Dell Control Point System Manager module is a Dell developed modular application providing a complete set of power management configuring and alerting capabilities: o o o o o - Battery Status Power Scheme and Sleep Mode Display and Devices Keyboard Backlighting and Hotkeys Customization Extended Battery Life / All Day Battery Life The Control Point System Manager Application is available on Dell’s driver & downloads support web site (support.dell.com) under “Control Point” section Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide - Refer to Table B1 under Appendix-B for DCP System Manager features - For Extended Battery Life feature (EBL), install the Dell Control Point components offered by Dell in addition to the System Manager Module( version 1.2 & 1.3) o Control Point System Security Manager driver (applies to Control Point System Manager 1.0 and 1.1) o Control Point System Manager XML file (applies to Control Point System Manager 1.0, 1.1, 1.2 and 1.3. Not required for 1.4 and beyond) - For Ambient Light Sensor (ALS), install the Dell Ambient Light Sensor Utility component of Control Point in addition to the System Manager Module. This component is applicable to Vista 32 & 64-Bit only, and is not required for XP 32 & 64-Bit and Win7 32 & 64-Bit Note: Customers can obtain ALS feature by installing ALS utility in case Control Point System Manager is not desired and under Microsoft Windows Vista only 2.6.9.3 Control Point Security Manager - Dell Control Point Security Manager module is a Dell developed modular application providing provides access to authentication, encryption, fingerprint readers, and smartcard technologies: 1. 2. 3. - Obtain Security Status Manage Logins and Passwords Manage Data Protection Security Software Stack: 1. 2. 3. 4. For these security devices to function and interface on E-Family notebooks, install the appropriate Software stack (Applications and Utilities) The security software stack can be obtained through one of the two options: Control Point Security Manager Application which is offered to E-Family Customers through Dell’s support website Third party security software specific to the customer’s environment. Dell does not provide 3rd party security software - The Control Point Security Manager Application is available on Dell’s driver & downloads support web site (support.dell.com) under the “Control Point” section - Refer to Table B2 under Appendix-B for DCP Security Manager features 2.6.9.4 Control Point Connection Manager, (applies to 1st generation Latitude E-Family & Mobile Precision only) - Dell Control Point Connections Manager module is a Dell developed modular application providing a complete communications management environment: o Allows the user to create multiple mobile profile settings Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide o o o o Ability to create, export, and import user defined usage profiles System custom configuration Execute comprehensive diagnostics and troubleshooting Provides the capability to enable or disable any of the radios on the notebook such as Wi-Fi, Bluetooth GPS, UWB, and mobile broadband - The Control Point Connection Manager Application is available on Dell’s driver & downloads support web site (support.dell.com) under the “Control Point” section - Refer to Table B3 under Appendix-B for DCP Security Manager features 2.6.10 Dell Feature Enhancement Pack – DFEP, (applies to Latitude Precision 1st, 2nd & 3rd generations E-Family & Mobile) - Dell Feature Enhancement Pack – DFEP is a Dell developed application providing a complete set of power management configuring and alerting capabilities Support for hot keys and system events Dell customized power plans and extensions Battery Health Information Touch Panel Keyboard hotkey information, including backlighting Smart Settings - The DFEP Application is available on Dell’s driver & downloads support web site (support.dell.com) under “System Utilities” section Note: Supported for Windows7 only Note: Dell Feature Enhancement Pack will uninstall Dell System Manager if present on the systems 2.6.11 Dell Data Protection | Access – DDPA, (applies to Latitude Precision 2nd & 3rd generations E-Family & Mobile only) - Dell Data Protection Access Application is a Dell developed application providing provides access to authentication, encryption, fingerprint readers, and smartcard technologies: Obtain Security Status Manage Logins and Passwords Manage Data Protection - The Dell Date Protection | Access Application components are available on Dell’s driver & downloads support web site (support.dell.com) under the “Dell Data Protection” section - The following components should be installed in order: Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide Prerequisites Installer - This installer contains Windows Installer 4.5 and Microsoft .NET Framework 3.5 SP1 - Both of these are required in order for Dell Data Protection | Access to work on Windows XP and Vista Drivers Installer Note: The Dell Data Protection | Access application installer will not install if the DDPA Drivers installer is not on the platform FIRST Middleware Installer - This installer contains certain relevant Microsoft QFEs - It also contains the NTRU Trusted Software Stack (TSS) that provides TPM access Application Installer - This is the main application Dell Data Protection | Access Note: It will only install if the Drivers Installer has already been installed on the system, so the installation order is important - Refer to Table B3 under Appendix-B for DDPA – Data Protection Access 2.6.12 Wireless Local Network Adapters (WLAN) - Microsoft XP 32 & 64-Bit, Vista 32 & 64-Bit and Win7 32 & 64-Bit Operating Systems do not provide native device driver support for WLAN controllers featured in Dell Latitude E-Family & Mobile Precision systems. To obtain wireless network functionality, install the Wireless LAN device driver applicable to the WLAN devices installed in the notebook computer found under the “Network” section posted on Dell’s driver & downloads support web site (support.dell.com). The installer also provides WLAN application support which provides additional features including enterprise authentication enhancements - Microsoft Windows XP 32 & 64-Bit, Windows Vista 32 & 64-Bit, and Windows 7 32 & 64-Bit Operating Systems do not provide native device driver support for WiMAX controllers featured in Dell E-Family systems. To obtain WiMAX functionality, install the WiMAX software applicable to the WiMAX device installed in the notebook computer. This is available on Dell’s driver & downloads support web site (support.dell.com) under the “Network” section - Customers choosing to utilize the Dell Wireless (DW) WLAN Card Utility or Intel PROSet / Wireless should not install Control Point Connection Manager. If Control Point Connection Manager is installed, uninstall the existing Intel PROSet / Wireless or Dell Wireless WLAN entries in Add / Remove Programs (or Programs and Features) before installing this software. Customers may also choose to uninstall Dell Control Point Connection manager or uncheck the Wi-Fi control within Dell Control Point Connection Manager Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 2.6.13 Wireless Personal Area Network Adapter (UWB / WPAN) - Microsoft XP 32 & 64-Bit, Vista 32 & 64-Bit, and Win7 32 & 64-Bit Operating Systems do not support the Bluetooth controllers featured on Latitude E-Family & Mobile Precision systems. To obtain Bluetooth or UWB functionality, install the associated Bluetooth or UWB device drivers available on Dell’s driver & downloads support web site (support.dell.com) under the “Network” section 2.6.14 Mobile Broadband Wireless Wide Area Network Adapter (WWAN) - Microsoft XP 32 & 64-Bit, Vista 32 & 64-Bit, and Win7 32 & 64-Bit Operating Systems do not provide native support for the broadband Wireless WAN controllers featured in Dell Latitude E-Family & Mobile Precision systems. To obtain broadband functionality, install the Broadband device driver applicable to the wireless WAN devices installed in the system, and to the service carrier you have a contract with available on Dell’s driver & downloads support web site (support.dell.com) under the “Communication” section - The Wireless 5600 EVDO-HSPA module requires the installation of Dell Control Point Connection Manager. Install the driver and FW before installing the Dell Control Point Connection Manager. The latest versions of Dell Control Point Connection Manager (v1.3 and later) provide the WWAN drivers and FW in the Dell Control Point Connection Manager Driver Pack. Earlier versions provide the drivers and FW in one single Dell Control Point Connection Manager installer. The Dell Control Point Connection Manger application and Driver Packs can be found under the “Control Point” section posted on Dell’s driver & downloads support web site (support.dell.com). Individual driver and FW releases for the 5600 EVDO-HPSA module can be found under the “Communication” section posted on Dell’s driver & downloads support web site (support.dell.com). It is highly recommended to use the Driver Packs to ensure version compatibility Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 2.6.15 Touchpad - Microsoft XP 32 & 64-Bit, Vista 32 & 64-Bit, and Win7 32 & 64-Bit Operating Systems do not include the Dell Touchpad drivers - The Microsoft native OS mouse driver only provides basic point and click functionality. No advanced features are available with the native driver and this may provide a less than optimal user experience - Dell recommends installing the appropriate Dell Touchpad driver for the following user experience benefits: 1. The driver is tuned to the system characteristics to offer enhanced cursor acceleration and precision 2. The driver provides the core palm rejection features 3. Access to additional features and control setting (varies with system) including: Enhanced scrolling and tapping Touch sensitivity control Multi-Touch Gestures (2nd Generation) Jog Shuttle control (M6400 & M6500) - Differences between Dell Touchpad devices and drivers: Dell Jog Shuttle Touchpad Dell Jog Shuttle Touchpad (Multi-Touch) M4600 M6600 X E6520 X E6420 X E6420 ATG X E6320 X E5420 / E5520 X M6500 M4500 X E6510 X E6410 X 3rd Generation E6410 ATG Dell Multi-Touch Touchpad E5510 X E5410 X E4310 X M6400 X M4400 X 2nd Generation M2400 E5500 X E6500 E5400 X E6400 E4300 Dell Touchpad / Pointing Stick E6400 ATG Solution E4200 1st Generation X X X X X X X - Dell Touchpad drivers are different between the 1st and 2nd generation of systems. Drivers from the 1st generation (Dell Touchpad / Pointing Stick) and 2nd generation (Dell Multi-Touch Touchpad) are NOT compatible. Dell strongly recommends only installing the appropriate driver for the system. 3rd generation Latitude Touchpad driver is backword compatible on 2nd generation Latitude systems - Dell Touchpad drivers are found under the “Input Device Drivers” section posted on Dell’s driver & downloads support web site (support.dell.com) Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 2.6.16 Free Fall Sensor - Microsoft XP 32 & 64-Bit, Vista 32 & 64-Bit, and Win7 32 & 64-Bit Operating Systems do not include the Free Fall Sensor driver. Install the following driver provided by Dell: 1. Free Fall Sensor driver found under the “Applications” section posted on Dell’s driver & downloads support web site (support.dell.com) 2.6.17 Modem (Only applies to some systems) - Microsoft XP 32 & 64-Bit, Vista 32 & 64-Bit, and Win7 32 & 64-Bit Operating Systems do not include the Conexant modem driver. Install the following driver provided by Dell: 1. Conexant D330,HDA,MDC,v.92,modem available on Dell’s driver & downloads support web site (support.dell.com) under the “Communication” section - If Dell Control Point Connection Manager module is installed, the Conexant modem driver does not need to be installed 2.6.18 Intel vPro or AMT (Applicable ONLY to vPro Configurations) - Intel Active Management Technology (Intel AMT) allows users to easily manage networked computers to: 1. Discover computing assets on a network 2. Remotely repair systems even after operating system failures 3. Protect networks from incoming threats while easily keeping software up to date - Ensure that the following drivers provided by Dell are being installed prior to installing the AMT drivers: 1. Intel Mobile Chipset driver 2. Intel 825xx Gigabit Platform LAN Network Device 3. Intel Wireless WLAN driver for WLAN AMT manageability via Intel WLAN adapter - Microsoft XP 32 & 64-Bit, Vista 32 & 64-Bit, and Win7 32 & 64-Bit Operating Systems do not include the AMT drivers. The AMT drivers are available on Dell’s driver & downloads support web site (support.dell.com) under the “Chipset” section 1. For E-Family 1st generation systems Intel AMT HECI Intel AMT SOL/ LMS 2. For E-Family 2nd generation systems Intel AMT HECI (Unified AMT6 Driver) 3. For E-Family 3rd generation systems, Intel Unified AMT 7 Management Interface Driver Intel Identity Protection Technology (IPT) feature requires IPT Middleware to be installed after the AMT Unified driver Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 2.6.19 USB 3.0 - Microsoft XP 32 & 64-Bit, Vista 32 & 64-Bit, and Win7 32 & 64-Bit Operating Systems do not include the USB 3.0 driver. Install the NEC USB 3.0 driver available on Dell’s driver & downloads support web site (support.dell.com) under the “Chipset” section Solution E6420 E6420 ATG E6520 M4600 M6600 3rd Generation M6500 2nd Generation NEC USB 3.0 Solution X X X X X X 2.6.20 Touch Screen Digitizer Microsoft XP 32 & 64-Bit, Vista 32 & 64-Bit, and Win7 32 & 64-Bit Operating Systems do not include the digitizer driver and application. Install the appropriate Touchscreen driver and application available on Dell’s driver & downloads support web site (support.dell.com) under the “Input Device Drivers” section n-Trig Multi Touch X X X X X M6600 M4600 X E6520 eGalax EMPIA X 3rd Generation E6420 ATG Digitech Touch Screen E6410 ATG Solution 2nd Generation E6400 ATG st 1 Generation E6420 - X 2.6.21 Webcam - The Dell E-Family Webcam driver enables the built-in system digital camera. Install the following driver provided by Dell for Microsoft Windows XP 32 & 64 Bit only: 1. Creative Labs Integrated Webcam driver available on Dell’s driver & downloads support web site (support.dell.com) under the “Input Device Drivers” section 2. For video capturing / streaming features, install webcam software available from a variety of third party providers and as freeware Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 2.6.22 Control Vault Firmware - Dell recommends updating the Control Vault Firmware available on Dell’s driver & downloads support web site (support.dell.com) under the “Control Point” section 2.6.23 Windows Update - Dell recommends performing Microsoft Windows updates to ensure the latest security, reliability, and compatibility updates are installed. These updates can be downloaded from Windowsupdate.Microsoft.com Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 2.6.24 Latitude ON / Precision ON - Microsoft XP 32 & 64-Bit, Vista 32 & 64-Bit, and Win7 32 & 64-Bit Operating Systems do not include the Latitude ON / Precision ON driver and application - The following table lists which products supports the Latitude ON / Precision ON feature - X X X Latitude ON X X M6500 X E5510 X E5410 X E4310 Latitude ON Flash M4500 X M6400 X M4400 X M2400 X E6500 X E6400 X E5500 Latitude ON Reader E5400 E6510 Generation E6410 ATG nd E6410 2 E4300 E6400 ATG Generation Solution Latitude ON Precision ON st E4200 1 X Precision ON Reader X X Precision ON Flash X X In order to enable the Latitude ON / Precision ON button to hibernate Windows when switching to Latitude ON / Precision ON modes, Dell recommends installing the appropriate software. In order to determine the appropriate software to install, boot to the system BIOS and check the following: 1. Under BIOS settings -> system configuration Latitude ON – ARM module is installed: Install the "Control Point Button Service" in Windows available on Dell’s driver & downloads support web site (support.dell.com) under the “Control Point” section NOTE: If you installed the Dell Control Point Connection Manager, the “Control Point Button Service” is already installed Latitude ON Flash / Precision ON Flash – Flash module is installed Install the "Latitude ON Flash” in Windows available on Dell’s driver & downloads support web site (support.dell.com) under the “Applications” section Latitude ON Reader / Precision ON Reader Install the "Reader 2.0" in Windows available on Dell’s driver & downloads support web site (support.dell.com) under the “Applications” section Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide Appendix Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide Appendix A .NET Framework Requirements What is .NET Framework? The .NET Framework is a software framework from Microsoft, which is bundled with Windows operating systems. The .NET Framework is intended to be used by most applications created for the Microsoft Windows platform. .NET Framework Requirements? Windows 7 Windows Vista Windows XP .NET 3.5 .NET 3.0 .NET 1.1 .NET 3.0 .NET 3.0 .NET 3.0 N/A .NET 3.5x N/A .NET 3.0 .NET 3.0 .NET 3.0 Driver / SW Stack Intel GMA 4500MHD Graphics Intel Intel GMA HD Graphics Intel Media Adapter HD/HD 2000/HD 3000 AMD Catalyst Control Center - Control Panel Intel MSM / RST Storage Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide Appendix B 512e / 4KBe HDD Re-image Guidelines 1 What is Advanced Format HDD? HDD industry is moving towards supporting higher drives capacity, to address the current limitations with the 512byte sector HDDs, the industry is moving towards the Advanced Format with 4KB sector HDDs. The transition to 4KB sector HDDs will allow storage devices to more easily adopt larger capacities in both the notebook and desktop space. While hard drives will transition to 4KB sectors and to maintain backwards compatibility, current Advanced Format 4KB HDDs, also known as 512e HDDs, will emulate 512-byte SATA communications to hosts and will operate at 4KB. 2 How does an Advanced Format HDD impact OS Images? Even though a 512e drive is designed to be backward compatible, most of current Operating Systems are not aware of the Advanced Format technology. Depending on the Operating System and its service pack, some extra steps may be required to optimize the performance of the Advanced Format (512e) HDDs and to maintain full Operating System and Application functionality. These extra steps could require using alignment tools to fix any sector misalignment as a result of deploying a nonAdvanced Format aware image on an Advanced Format HDD which may otherwise cause performance issues. Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 3 Re-imaging Requirements when using Advanced Format HDDs The following are the re-imaging guidelines needed to support Advanced Format HDDs. These requirements are dependent on which Operating System will be installed and which method of deployment will be used. 3.1 Microsoft Operating Systems Advanced Format Aware Readiness An Operating System is Advanced Format Aware if it meets the following criteria: o o o It understands the concept of physical sector vs. logical sector It maximizes writes using multiples of 4k bytes Disk partition starts at the boundary of 4k sector Not all current Microsoft Operating Systems are Advanced Format Aware (refer to the Table below). A system configured with an Advanced Format drive and an operating system that is not Advanced Format aware can experience sector misalignment, resulting in performance or compatibility issues. - Some extra steps may be required for re-imaging even with Advanced Format Aware Microsoft Operating Systems, Install/upgrade to the latest Intel Storage driver Apply the applicable Microsoft KB article Partition alignment such as (Please refer to section 3.2 for detailed instructions): Operating System Microsoft Windows 7 SP1 Microsoft Windows 7 Microsoft Vista SP1 Microsoft Vista Microsoft XP (all versions) Microsoft Windows PE 3.0 or Later Microsoft Windows PE older versions Advanced Format Aware Yes Yes Yes No No Yes No Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 3.2 Image Installation Guidelines 3.2.1 Clean Image Installation on an Advanced Format HDD Microsoft® OS Installation Method Using Dell Operating System Media - Windows 7 SP1 Windows 7 Windows Vista SP1 1. Install/Upgrade Intel RST Storage driver to 9.6 or (1) later 1. Apply Microsoft KB article 982018 2. Install/Upgrade Intel RST Storage driver to (1) 9.6 or later 1. Apply Microsoft KB article 2470478 2. Install/Upgrade Intel RST Storage driver to (1) 9.6 or later 1. Use Alignment Tool to ensure Advanced Format drive partitions are properly aligned 2. Install/Upgrade Intel RST Storage (1) driver to 9.6 or higher Using non-Dell off the shelf Operating System Media 1. Install/Upgrade Intel RST Storage driver to 9.6 or (1) later 1. Apply Microsoft KB article 982018 2. Install/Upgrade Intel RST Storage driver to (1) 9.6 or later 1. Apply Microsoft KB article 2470478 2. Install/Upgrade Intel RST Storage driver to (1) 9.6 or later Using Windows PE 3.0 or prior Note: If using a Win PE version earlier than 3.0, apply Windows Automated KIT 1. Install/Upgrade Intel RST Storage driver to 9.6 or (1) later 1. Apply Microsoft KB article 982018 2. Install/Upgrade Intel RST Storage driver to (1) 9.6 or later 1. Apply Microsoft KB article 2470478 2. Install/Upgrade Intel RST Storage driver to (1) 9.6 or later 1. Use Alignment Tool to ensure Advanced Format drive partitions are properly aligned 2. Install/Upgrade Intel RST Storage (1) driver to 9.6 or higher 1. Install/Upgrade Intel RST Storage (1) driver to 9.6 or higher Using Windows PE 3.1 1. Install/Upgrade Intel RST Storage driver to 9.6 or later (2) (1) Deploying 512B pre-installed image to an Advanced Format drive Microsoft® OS Installation Method Using Dell Factory Installed Image Using Sector-Based Utilities (Norton Ghost, Altiris, etc.) - Windows XP (2) (1) The Intel RST Driver 9.6 or higher can be found on the Dell Support website in Dell Drivers and Downloads for your system under the SATA drivers section (2) Please refer to the Partition Alignment Tools - Section 3.4 3.2.2 - Windows Vista Windows 7 SP1 Windows 7 Windows Vista SP1 No actions required. Dell Factory Images include required components. 1. Use Alignment (2) Tool to ensure Advanced Format drive partitions are properly aligned before re-imaging 2. Install/Upgrade Intel RST Storage driver to 9.6 or (1) later (2) 1. Use Alignment Tool to ensure Advanced Format drive partitions are properly aligned before reimaging 2. Apply Microsoft KB article 982018 3. Install/Upgrade Intel RST Storage driver to (1) 9.6 or later Windows Vista Windows XP Not Available (2) 1. Use Alignment Tool to ensure Advanced Format drive partitions are properly aligned before reimaging 2. Apply Microsoft KB article 2470478 3. Install/Upgrade Intel RST Storage driver to (1) 9.6 or later Not Available (2) 1. Use Alignment Tool to ensure Advanced Format drive partitions are properly aligned before re-imaging 2. Install/Upgrade Intel RST Storage driver (1) to 9.6 or later (1) The Intel RST Driver 9.6 or higher can be found on the Dell Support website in Dell Drivers and Downloads for your system under the SATA drivers section (2) Please refer to the Partition Alignment Tools - Section 3.4 Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 3.3 Other Partition Alignment Requirements Environment IRRT / RAID 0,1 & 5 Configuration Data Protection / Encryption Action Use Alignment Tools(1) to ensure Advanced Format drive partitions are properly aligned Use Alignment Tools(1) to ensure Advanced Format drive partitions are properly aligned before encrypting the drive. Note: Misaligned encrypted Advanced Format drives need to be decrypted, then aligned and re-encrypted (1) Please refer to the Partition Alignment Tools - Section 3.4 3.4 Partition Alignment Options Partition alignment is required for older operating systems and is recommended for new operating systems in order to insure proper hard drive performance and imaging between drives of differing sector sizes. An aligned partition is when the starting offset of the partition is divisible by 4096 Bytes or by 8 for logical block addressing (LBA) numbers. 3.4.1 Pre-Installation of Operating System This section lists a few options for partition alignment pre-installation of OS: - Using Ghost: Ghost 11.5 will maintain the alignment state of the Gold/Master image. If the disk image is built and aligned on a 512e/Advanced Format drive, the clones of that image will remain aligned. If the image is built on a 512B, Ghost command line switch {-align=1MB} can be used to ensure alignment when deployed to any drive. - Using DISKPART: DISKPART may be used to enable storage configuration or create a partition at an explicit disk offset from a script, a remote session, or another command prompt. Dell recommends using WinPE's (3.0 or greater) Diskpart.exe from Windows Vista or Windows 7 to create the partitions for Windows XP installation. This will create a partition that is Advanced Format aligned. Without PE, starting with Windows Vista or Windows 7 DVD to create the partition for the Windows XP will create correct partitioning. On how to use DISKPART utility and how to divide the offset value of the selected partition, refer to Microsoft KB Article 300415 3.4.2 Post-Installation of Operating System The Paragon Alignment Tool (PAT) is a hardware agnostic tool available for download from the Dell Support website in Dell Drivers and Downloads for your system under the SATA Drives section. This tool can be used after an Operating System is installed to align the partitions of an Advanced Format drive. Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide Appendix C General Re-Imaging FAQs 1. How do I resolve a PCI Yellow Bang? a. After installing the drivers and you have this PCI yellow bang in device manager, you need to install the following drivers found in the Chipset folder: b. For E-Family 1st generation you need to install two drivers - AMT SOL / LMS and AMT HECI c. For E-Family 2nd generation you need to install one driver - AMT HECI 2. How do I resolve a Broadcom USH Yellow Bang? a. After installing the drivers and you have this USH yellow bang in device manager, you need to install the Control Point Security Device Driver Pack 3. How do I resolve this Unknown Device yellow bang on E-Family 2nd generation? a. After installing the drivers and you have an unknown device yellow bang in device manager, you need to install the ST Micro Freefall Sensor driver found under Chipset 4. What drivers are in the Control Point Security Device Driver pack? a. The driver pack has the drivers for all security related hardware, including: 2. Broadcom Trusted Platform Module 3. Atmel Trusted Platform Module 4. STMicroelectronics Trusted Platform Module 5. Winbond Trusted Platform Module 6. O2Micro Smart Card Reader 7. Dell Smart Card Keyboard 8. UPEK TouchChip Fingerprint Reader 9. Authentec Fingerprint Reader 10. Broadcom Unified Security Hub 11. Vista Storage Driver Update (for ATAPI.SYS) 5. Can I use WiMax and WiFi at the same time? a. No, the wireless adapter only supports one of them being active at one time 6. What is the Dell System Software utility and why do I need it? a. The Dell System Software utility provides critical updates and patches for your operating system necessary for the correct operation of your system. It is important to install this utility first after reimaging your system. It is found under the System Utilities folder on the Dell Drivers and Download page Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 7. What is the Client System Update application? a. Located under System Management > Client System Update, this is primarily targeted at Customers who want to manage systems on their own. The tool is designed to allow users to specify their update preferences and apply updates based on the criticality. Alternatively, end users can use the scheduling option to keep their system up-to-date with the systems software released by Dell 8. What is eSATA? One of the connectors on the system is a dual eSATA / USB combo port. It can interface with either an eSATA device or a USB device. eSATA is an industry standard interface. A few of the key benefits of eSATA technology are: o o o o Data speeds up to six times faster than USB 2.0 and IEEE 1394 Robust and user friendly external connection High performance, cost effective expansion storage Up to 2 meter shielded cables and connectors Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide Appendix D Tables - Control Point System Manager Features - Table B1 Category Power Manager Display settings Function Keys Hot Key customizaton Keyboard backlighting Brightness ALS DCP SM Release Version Availablity of Feature when DCP Installed? user profiles v1.0 Yes View battery manufacturer info. View battery health info. battery charge enable/disable status Network card power management Extended Battery Life/ All Day Battery Life. (ADBL) Dell Enhanced Performance Plans (User Selectable Thermal Tables for Performance, temperature and sound levels) Digidesign Audio/Video mode v1.0 v1.0 v1.0 v1.0 Yes Yes Yes Yes N/A N/A N/A Yes (Intel LOM) Only power schemes are available in the OS. Yes, through BIOS Yes, through BIOS Yes No (some Broadcom LOMs) v1.0 Yes N/A No v1.4 Yes N/A No v1.3 Yes N/A Yes, thru individual settings in BIOS/OS v1.0 Yes N/A No v1.0 v1.0 v1.0 v1.0 Yes Yes Yes Yes N/A N/A N/A N/A Yes, but with No screen pop-up display No No Yes, but with No screen pop-up display v1.0 Yes N/A No v1.0 Yes N/A Yes, but with No screen pop-up display v1.0 v1.0 v1.0 v1.0 Yes Yes Yes Yes N/A N/A N/A N/A Yes, but with No screen pop-up display No Yes No v1.2 Yes N/A Through BIOS v1.2 Yes N/A Through BIOS v1.2 Yes N/A Through BIOS v1.2 Yes N/A Through BIOS Inactivate display and system timeouts when activating an external display using FnF8. Fn+F2 to enable Battery Charge disable Fn+F3 launch DCP w/ Battery Status Fn+F7 to enable/disable DCP Fn+F8 to switch between display settings User hot key customization ability (also Fn+D functionality which is set to toggle display by default). Keyboard backlighting options (to be able to set the intensity, inactivity timeout values and input triggers.) Ability to Adjust Brightness Level feedback through on screen display Ability to enale/disable ALS Feedback through on screen display Reporting of Ambient Temp log information at OS presence (PWS only) Hardware Monitoring for Desktops Privacy Screen - Discreet Graphics Privacy Screen - UMA Graphics "Color Space" Panel Settings for RGB LED Displays (17" only) Availablity of Feature when Dell provides drivers/middleware, but No DCP App? Feature Reporting of CPU Temp log information at OS presence (PWS only) Reporting of SMART Alerts log information at OS presence (PWS only) Reporting of ECC Alerts log information at OS presence (PWS only) Fn+E to enable/disable Privacy screen N/A Availabilty of Feature when only Windows OS installed? v1.0 Yes N/A No Fn+E to enable/disable Privacy screen v1.2.01 Yes N/A No Provides system level controls for NTSC, sRGB, Pro Photo RGB/Kodak or Adobe color settings (certain panels only) v1.3 Yes N/A No Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide - Control Point Security Manager Features – Table B2 Category Feature Secure processing and storage of user security information Ability to locally backup and restore credentials in CV ControlVault TPM Pre-Boot Authentication (PBA) Embedded Finger Print Reader Release Version Availablity of Feature when DCP Installed? Availablity of Feature when Dell provides drivers/middleware, but No DCP App? Availabilty of Feature when only Windows OS installed? v1.0 Yes - USH platforms only No No v1.4 Yes - USH platforms only No TPM enablement and management v1.0 Yes Password and SSO Full configuration and management for PBA and Windows Logon Full configuration and management for Windows Logon v1.0 Yes v1.0 Yes v1.0 yes ( No PBA SUPPORT) v1.4 yes (E2 with CV only, no M'09, Foose, Reebok, or Fonseca support) v1.0 Yes v1.0 Yes v1.0 Yes v1.2 v1.0 v1.2.01 v1.3 v1.1 v1.0 Yes Yes Yes Yes Yes - USH platforms only Yes External Dell Branded Finger Print Reader Full configuration and management for PBA Contact Smart Card Reader Contacless Smart Card Reader Contacless Smart Card Reader Full Disked Encrypted Drives (FDE) RSA SecurID Bitlocker (Vista Only) Full configuration and management for Windows Logon Full configuration and management for PBA Full configuration and management for Windows Logon Full configuration and management for PBA Support for 5400 and 7200 FDE's Support for SSD FDE's Support for dual FDE's (non-RAID) RSA SecurID storage in ControlVault DCP does not interact with Bitlocker Yes - with third party software, including Windows Vista Bitlocker Password only, no SSO Yes - with 3rd party software, does not include PBA Yes - with 3rd party software, does not include PBA No Yes - with 3rd party software, does not include PBA No Yes - with 3rd party software, does not include PBA No Yes - with 3rd party software Yes - with 3rd party software Yes - with 3rd party software Yes - USH platforms only N/A No No for XP Yes, with Windows Vista (driver included) or third party software, including Windows Vista Bitlocker Password only, no SSO No No No No No No No Yes - with 3rd party software Yes - with 3rd party software Yes - with 3rd party software No Yes - Dell Data Protection | Access, DDPA – Table B3 Category ControlVault TPM Pre-Boot Authentication (PBA) Embedded Finger Print Reader Feature Secure processing and storage of user security information Ability to locally backup and restore credentials in CV Release Version Availablity of Feature when DDPA Installed? Availablity of Feature when Dell provides drivers/middleware, but No DDPA App? Availabilty of Feature when only Windows OS installed? v2.0 Yes - USH platforms only No No v2.0 Yes - USH platforms only No TPM enablement and management v2.0 Yes Password and SSO Full configuration and management for PBA and Windows Logon Full configuration and management for Windows Logon v2.0 Yes v2.0 Yes v2.0 yes ( No PBA SUPPORT) v2.0 yes (E2 with CV only, no M'09, Foose, Reebok, or Fonseca support) v2.0 Yes v2.0 Yes v2.0 Yes v2.0 v2.0 v2.0 v2.0 v2.0 v2.0 Yes Yes Yes Yes Yes - USH platforms only Yes External Dell Branded Finger Print Reader Full configuration and management for PBA Contact Smart Card Reader Contacless Smart Card Reader Contacless Smart Card Reader Full Disked Encrypted Drives (FDE) RSA SecurID Bitlocker (Vista Only) Full configuration and management for Windows Logon Full configuration and management for PBA Full configuration and management for Windows Logon Full configuration and management for PBA Support for 5400 and 7200 FDE's Support for SSD FDE's Support for dual FDE's (non-RAID) RSA SecurID storage in ControlVault DCP does not interact with Bitlocker Yes - with third party software, including Windows Vista Bitlocker Password only, no SSO Yes - with 3rd party software, does not include PBA Yes - with 3rd party software, does not include PBA No Yes - with 3rd party software, does not include PBA No Yes - with 3rd party software, does not include PBA No Yes - with 3rd party software Yes - with 3rd party software Yes - with 3rd party software Yes - USH platforms only N/A No No for XP Yes, with Windows Vista (driver included) or third party software, including Windows Vista Bitlocker Password only, no SSO No No No No No No No Yes - with 3rd party software Yes - with 3rd party software Yes - with 3rd party software No Yes Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide - Control Point Connection Manager Features – Table B4 Category WLAN WWAN LAN/ Modem/other connections Location Profiles Radio Management connection/device/status Information Feature Release Version Availablity of Feature when DCP Installed? Availablity of Feature when Dell provides drivers/middleware, but No DCP App? Availabilty of Feature when only Windows OS installed? Dell Wireless LAN 1397, 1510 (Broadcom) v1.1 Yes Yes, WITH Dell Wireless Client Utility (DCU) No for XP Yes for Vista & Win 7, with WLAN AutoConfig, but in box driver has not been Dell validated Dell Wireless LAN 1520 (Broadcom TGV - no enterprise extension) v1.3.01 Yes Yes, with Dell Wireless Client Utility (DCU) No for XP Yes - for Vista & Win 7 ( with in box drivers) and WLAN AutoConfig Intel Wireless LAN 5100, 5300 v1.2 Yes Yes, with Intel Proset • Intel® Centrino® Ultimate-N 6300 WiFi card • Intel® Centrino® Advanced-N 6200 WiFi card v1.4 Yes Yes, with Intel Proset Disconnect on Ethernet WLAN v1.2 Yes Yes, with Intel Proset or Dell Wireless Clinet Utility (DCU) Yes, with Intel Proset or Dell Wireless Clinet Utility (DCU) Basic Mode Only Yes, in BIOS View availabe networks & Site Monitors v1.0 Yes WiFi - Catcher Hardware Radio Switch Enterprise Extension for WLAN - 802.1x, WPA-Enterprise/WPA2-Enterprise, CCKM (CCX5, TTLS not available for Win 7) Dell Wireless Mobile Broadband 5720 Minicard Dell Wireless 5600 EV/HSPA (GOBI) Dell Wireless 5530 HSPA Minicard (Helmsley) v1.0 v1.0 Yes Yes v1.2 Yes v1.0 Yes v1.2 Yes Yes, with Dell Mobile Broadband Client Utility (DMBCU) for 5720 EVDO (novatel) No v1.0 Yes No Yes, wth Intel PROSet or Dell Wireless Client Utility (DCU) Dell Wirless 5620 EV/HSPA (GOBI2) v1.4 Yes Dell Wireless 5540 HSPA Minicard (H2) v1.4 Yes GPS Novatel/Ericcson v1.0 Yes Disconnect on Ethernet WWAN v1.0 Yes SMS Text Messaging v1.0 Yes Broadcom Gigabit LAN Intel 825X Gigabit Conexant HAD D330 MDC V.92 modem v1.0 v1.0 v1.0 Yes Yes Yes Yes, planned alternative connection manager Yes, planned alternative connection manager Yes, with Dell Mobile Broadband Client Utility (DMBCU) for 5720 EVDO (novatel) No, for 5530 HSPA (Ericson) No Yes, with Dell Mobile Broadband Client Utility (DMBCU) for 5720 EVDO (novatel) No, for 5530 HSPA (Ericson) Yes Yes Yes Location Profiles v1.0 Yes N/A Import/Export Profiles v1.0 Yes Profile Management Wizard v1.0 Yes Airplane Mode v1.0 Yes Connection Logs v1.0 Yes Connection Status v1.0 Yes Device Status v1.0 Yes Network Status Details v1.0 Yes Status Logs Diagnostics Connection base/ Hardware based v1.0 Yes v1.0 Yes Troubleshooting FAQ's/Web links v1.0 Yes SSO Pre-logon (Windows XP only) v1.0 Yes VPN Enforcement v1.0 Yes Log-on Features Yes, with Intel Proset or Dell Wireless Clinet Utility (DCU) Yes, with Intel Proset or Dell Wireless Clinet Utility (DCU) No Yes, with Intel Proset or Dell Wireless Clinet Utility (DCU) Yes, with Intel Proset or Dell Wireless Clinet Utility (DCU) Yes, with Intel Proset or Dell Wireless Clinet Utility (DCU) Yes, with Intel Proset or Dell Wireless Clinet Utility (DCU) Yes, with Intel Proset or Dell Wireless Utilityor (DCU) Yes, with Clinet Intel Proset Dell Wireless Clinet Utility (DCU) Yes, with Intel Proset or Dell Wireless Clinet Utility (DCU) Yes, with Intel Proset or Dell Wireless Clinet Utility (DCU) Yes, with Dell Mobile Broadband Client Utility 9DMBCU) for 5720 EVDO (novatel) No, for 5530 HSPA (Ericson) No for XP Yes for Vista & Win 7, with WLAN AutoConfig, but in box driver has not been Dell validated No for XP Yes for Vista & Win 7, with WLAN AutoConfig, but in box driver has not been Dell validated No WZC/WLAN AutoConfig for available networks Basic Mode Only Yes, in BIOS Yes, except CCX and TTLS No No No No No No No No Yes Yes Yes Yes, limited attributes through Vista and Windows 7 (Network and Sharing Center) Yes, limited to WiFi profiles (netsh) No No No Yes Yes Yes No Yes Yes Yes, through GPO (Server 2008) No Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide Appendix E E-Docks - Dell E-Docks (E-Family Docking Stations) - Dell E-Family docking stations are architected differently than previous generations of Dell docking stations. - To enhance Plug And Play performance E-Family products no longer require a docking profile - The following are the list of features and expected behavior differences between D-Docks and E-Docks: Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide
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