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____________________
Information in this document is subject to change without notice.
© 1998 Dell Computer Corporation. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and Dell Dimension are registered trademarks and DellWare is a registered service
mark of Dell Computer Corporation; MS-DOS, Microsoft, Windows, and Windows NT are registered trademarks of Microsoft
Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their
products. Dell Computer Corporation disclaims any proprietary interest in trademarks and trade names other than its own.
October 1998

P/N 6341D A01

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This guide is intended for anyone who is setting up or starting to use a Dell Dimension
XPS Rxxx computer system. Both first-time and experienced computer users should
complete Chapter 1 to properly configure a system for operation. The remaining chapters describe procedures for using software and hardware.
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Safety instructions for setting up and using your system are given throughout this
guide. The Reference and Troubleshooting Guide provides detailed safety information.

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Abbreviations, acronyms, and computer terms are identified or defined as they are
used in this guide. For a complete listing, refer to the Glossary in the Online Guide.

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NOTE: A NOTE conveys important information that helps you make better use of your
computer system.

,IDell Accessories,
and click Online Guide.

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This setting tells Windows 98 how to display numbers, dates, time, and currency.

In the Keyboard Layout window, accept the default (highlighted) keyboard from
the list and then click Next>.

NOTE: If you are located outside of the U.S., click the keyboard for your location.
7.

In the User Information window, type your name and, if applicable, company
name. Then click Next>.
The Name field must be completed; the Company Name field is optional.

Read the license agreement, click I accept the Agreement, and then click Next>.
If you do not accept the agreement, you cannot access Windows 98. After you
accept the license agreement, the Product Key window appears.

1-2

Dell Dimension XPS Rxxx Systems Setup Guide

Find the Product Key on the Certificate of Authenticity on the front cover of the
Getting Started/Microsoft Windows 98 document, enter the Product Key in the
fields provided, and then click Next>.

10. When the Start Wizard window appears, click Finish.
11. If the Enter Network Password window appears, enter a user name and password.
This window appears only when your system has a network card. When the Set
Windows Password window appears, reenter the password.
Depending on your system’s configuration, windows may appear listing which
items Windows 98 is setting up.
12. If the Enter Windows Password window appears, enter your user name and, if
applicable, your password. Then click OK.
The Username field must be completed; the Password field is optional.
Depending on your system’s configuration, windows may appear listing which
items Windows 98 is setting up.
13. In the Date/Time Properties window (see Figure 1-2), click the down arrow and
select the appropriate time zone for your location from the drop-down list. Click
Apply, and then click OK.

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14. In the Add Printer Wizard window, click Cancel.
Windows 98 finalizes your setup.

Preparing Your Computer System for Use the First Time

1-3

15. If the IntelliMouse Productivity Tips window is open on the Windows desktop,
read the window’s contents. Click the Show Tips at Windows Startup box to
uncheck it, and then close the window by clicking the X in the upper-right corner.
16. If you are in the U.S. and ordered a Dell-installed modem with your system, a
screen appears that prompts you to set up your Internet access. Follow the
instructions that appear on the screen.

NOTE: Make sure you connected the telephone line(s) to the system as illustrated on the Getting Started sheet that came with your system.
If you have a network card or if you are located outside of the U.S., proceed to
the next step.
17. When the Welcome to Windows 98 screen appears, click the X in the upperright corner of the screen.
The Welcome to Windows 98 screen is described in Chapter 2, “Customizing
the Windows Desktop.”
18. Click anywhere inside the Welcome to Your New Dell Computer window to
view a brief multimedia presentation. When the presentation ends, close the
window by clicking the X in the upper-right corner.

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After you set up Windows 98, run the Dell Setup program so that your Dell-installed
software, including virus protection, works properly on your operating system. To
complete this setup, follow these steps:
1.

Double-click the Dell Setup icon (see Figure 1-3) on the Windows desktop.

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The Dell Setup program runs. When it finishes, a dialog box instructs you to
restart the computer.

NOTE: After the system restarts, the Dell Setup icon no longer appears.
2.

Click Yes.
Windows 98 restarts automatically.

1-4

Dell Dimension XPS Rxxx Systems Setup Guide

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If you are on a local area network (LAN), check with your network administrator before
setting up Windows NT for information relevant to the setup process, such as the
computer name, the administrator password, and required network protocols. Also
attach the network cable (if applicable) and connect any devices you want to use with
your system.
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Initial setup of Windows NT takes about 30 minutes. To configure Windows NT for
your system, follow these steps:
1.

Turn on your system and any attached devices.
The Dell Software License window appears. By typing y, you are agreeing to
read the software license agreement that came with your system.

Type y to continue.

The Important Technical Support Information window appears and displays
your Express Service Code. The Express Service Code helps expedite Dell technical support. Record the code and store it in a safe place.

NOTE: Dell’s Express Service Code may not be available in all countries.
4.

Type x to continue.
The setup program examines your computer’s hardware and copies to your harddisk drive the files needed to run Windows NT. After several minutes, the system
reboots and the Microsoft software license agreement appears.

Read the license agreement, and then click the I Agree button.
You must accept the agreement to proceed with the setup of Windows NT.

In the Windows NT Setup window, click Next> to continue.

Type your name and organization (up to 50 characters each) and click Next>.

In the Registration window, enter your 20-digit product ID number and click
Next>.
The number is located on the Certificate of Authenticity on the front cover of the
Microsoft Windows NT Workstation manual.

In the Administrator Account window, type your administrator password (up to
14 characters) in the Password field and in the Confirm Password field. Then
click Next>.
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Preparing Your Computer System for Use the First Time

1-5

10. In the Windows NT Setup window, Click Next>.
If your system has a network card, it is automatically detected and the required
files are copied to your hard-disk drive. Go to step 11.
If your system does not have a network card, go to step 14.
11. When prompted for information about network connections, click the Do Not
Connect This Computer to a Network at This Time radio button.
Setup configures your files to run Windows NT, and the appropriate files are then
copied to your hard-disk drive.

NOTE: You can add or update network hardware or software after completing this
setup procedure by double-clicking the Network icon in the Control Panel and
providing the necessary information.
12. Click Next>.
The Computer Name window appears and prompts you to enter the name of
your computer.
13. Type the unique name used to identify your computer on a network (up to
15 characters) and click Next>.
14. If you have a modem installed, the Install New Modem window appears. Continue with step 15.
If you do not have a modem installed, click Cancel and proceed to step 20.
15. Click Next> to let Windows NT detect any installed modem.
Dell recommends that you let Windows NT detect your modem. However, you
can click the Don’t Detect My Modem; I Will Select From a List radio button,
and then manually select a modem.
16. Click Next> to continue the modem setup, or click Change... to select a different
modem.
Windows NT then installs the modem drivers and prompts you for information
about your current location.
17. Select the appropriate country from the drop-down list box. Provide your area
(city) code and any telephone number required to access an outside line. Specify
whether you are using tone or pulse dialing. Then click Next>.
If you do not provide an area (city) code, the Dialing Properties dialog box
appears and prompts you to enter a code.
18. When a message tells you that the modem setup was successful, click Finish.
19. Verify the settings in the Modem Properties window; then click Close.

1-6

Dell Dimension XPS Rxxx Systems Setup Guide

20. The Setup program continues configuration and file installation.
If you receive a message warning you that your system is running low on registry
quota or virtual memory, click OK. Dell adjusted the registry so that you should
not exceed the memory threshold.
A dialog box appears and states that Windows NT has been installed.
21. Remove any diskettes and CDs from your computer’s drives.
22. Reboot your computer by clicking the Restart Computer button.
23. When prompted to select an operating system, use the up- or down-arrow key
to highlight Windows NT Workstation Version 4.00 (default setting) or
Windows NT Workstation Version 4.00 (VGA Mode). Then press .
If no action is taken within 30 seconds, the default setting is selected
automatically.
24. When prompted, press to log on to Windows NT.
25. At the Logon Information window, type the administrator password you entered
in step 9 and click OK.

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The emergency repair diskette saves your original configuration and can be used to
restore your system to its initial setup state if files become corrupted. It should not be
used as a backup tool.
To create the emergency repair diskette, follow these steps:
1.

Click the Start button, point to Programs, and click the Dell Accessories folder.

Click the Create Repair Disk icon.

In the Repair Disk Utility window, click Create Repair Disk.

Label a diskette ”Emergency Repair Disk,“ insert it into the diskette drive, and
click OK.
The diskette is formatted and the configuration files are copied to it.

When the Repair Disk Utility window reappears, click Exit.

Remove the diskette from your diskette drive, and store it in a safe place.

Click the Start button, point to Programs—>Dell Accessories, and then click
Program Disk Maker.

Create backup diskettes for your Dell-installed software (refer to “Making Program Diskette Sets” found earlier in this chapter).

Preparing Your Computer System for Use the First Time

1-7

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Dell Accessories, and
click Online Guide.

1-8

Dell Dimension XPS Rxxx Systems Setup Guide

Preparing Your Computer System for Use the First Time

1-9

1-10

Dell Dimension XPS Rxxx Systems Setup Guide

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This chapter describes the main features of the Windows desktop and explains how
to customize the operating system for your use. It also tells you how to get help while
using Windows.

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The Welcome to Windows 98 screen enables you to learn about and configure some
additional features of your operating system. It contains the following options:

NOTE: To register your copy of Windows 98, you need to be connected to the
Internet.

Discover Windows 98 — Provides information about basic computer essentials,
features of Windows 98, and Windows 98 resources. For a tutorial of Windows
98, select the Windows 98 Overview option.
Maintain Your Computer — Configures your system for regular automated system maintenance. Newer versions of device drivers and other software should be
downloaded from www.dell.com.

NOTE: Dell provides support for your system as it was configured by Dell.
When you place the cursor over an option, information about that option is displayed
to the right of Contents. Click an option or click Begin to access the Register Now
window. To bypass the Welcome to Windows 98 screen, click the X in the upperright corner of the screen.
The Welcome to Windows 98 screen appears each time you start the computer system. To change this default, uncheck the Show this window each time Windows 98
starts option. If you uncheck this option and later want to access the Welcome to
Windows 98 screen, click the Start button, point to Programs—>Accessories—>
System Tools, and click Welcome to Windows.

Customizing the Windows Desktop

2-1

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Although your system may vary slightly depending on its hardware and software
configuration, the Windows desktop has many standard features (see Figure 2-1).
Table 2-1 describes these features.
My
Computer
icon
Recycle
Bin icon

program
buttons

Internet
Explorer
icon

taskbar
Start
button

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2-2

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Taskbar

The area at the bottom of the screen is called the taskbar.
When you open a program, a button appears on the taskbar.
The taskbar contains the Start button on the left and a clock on
the right. You may also see other icons on the taskbar, depending on your system’s software and hardware features.

Start Button

The Start button provides access to the contents of your
computer. Click the Start button to display a menu containing
the system’s main program and program group icons (see Figure 2-2). Refer to Table 2-2 for descriptions of the Start menu
options.

My Computer

Double-click this icon to display the contents of your computer.
Icons appear for any installed drives, as well as the Control
Panel, printers, and so on. Refer to “My Computer” in
Chapter 3 for more information.

Dell Dimension XPS Rxxx Systems Setup Guide

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Recycle Bin

When you delete a file from your system, it moves to the
Recycle Bin, where it can later be retrieved. To permanently
remove files, empty the Recycle Bin as explained in “Deleting
Files” in Chapter 3.

Internet
Explorer

Click this icon to launch Internet Explorer and access the
Internet.

Start
button

taskbar

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Programs

Displays a list of installed programs you can start.

Favorites

Displays a list of favorite Web content and sites.

Documents

Displays a list of most-recently opened documents.

Settings

Displays a list of user-configurable system components.

Find

Displays a menu to help you find files, folders, or computers
to which you are connected. Refer to “Finding Files” in
Chapter 3 for more information.

Help

Opens the help system that provides instructions for using
Windows. Refer to “Using Windows Help” found later in
this chapter for more information.

Customizing the Windows Desktop

2-3

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Run...

Displays a window for starting a program or file with an
MS-DOS® command.

Log Off...

Logs off the current user so that a new user can log on.

Shut Down...

Displays a window with options for shutting down your computer system, restarting it, restarting in DOS mode, or entering standby mode.

For more information on the Windows desktop, refer to the Microsoft documentation
that accompanied your system.

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Each program and document has a title bar at the top of the window that displays the
title of the window. The title bar includes three small icons on the right side (see
Figure 2-3).
maximize button

minimize button

close button

resize button

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Click the minimize button to close the window but leave the program running (click
the program’s button on the taskbar to restore the window). Click the maximize button to size the window to the screen, and click the resize button to return the window
to its original size. Click the close button to close the document or program.
Each time you open a program, a button for that program appears on the taskbar (see
Figure 2-4). You can click the buttons to toggle between open programs.

2-4

Dell Dimension XPS Rxxx Systems Setup Guide

program
buttons

taskbar

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The Control Panel contains many of the tools used to change how Windows looks
and works. To access the Control Panel, follow these steps:
1.

Click the Start button, point to Settings, and then click Control Panel (see
Figure 2-5).
A window containing system setup icons appears.

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Typical icons include Display, Keyboard, Mouse, and Printers.

NOTE: The icons in the Control Panel vary depending on the hardware and software configuration of your computer system. Click an icon to see a short
description of its settings.
2.

Double-click an icon to see the settings that you can change for that item.

Customizing the Windows Desktop

2-5

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The Display Properties window contains controls for customizing the way Windows
looks on your system. For example, you can change your desktop’s wallpaper (background) and screen saver. To access display settings, follow these steps:
1.

Click the Start button, point to Settings, and click Control Panel.

Double-click the Display icon.
The Display Properties window opens with the Background tab selected by
default (see Figure 2-6).

Background tab

preview
window

Browse
button
Pattern
button
Wallpaper list

Display
pull-down
menu

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The wallpaper (background appearance of the Windows desktop) is changed on the
Background tab of the Display Properties window. Table 2-3 describes the various
parts of this tab. After you make any changes, click OK to apply (activate) them.

2-6

Dell Dimension XPS Rxxx Systems Setup Guide

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Preview window

Displays the current wallpaper or pattern.

Wallpaper list

Click the name of the wallpaper you want to display, or click
(None) if you prefer not to use a wallpaper image. Click the
Browse button to use images in a directory you specify.

Pattern button

Click the Pattern button to display a list of patterns for your
desktop, or click (None) if you prefer not to use a pattern.
This option is not available if the Tile option has been applied
to a wallpaper selection.

Display pull-down
menu

Click Tile to tile a wallpaper image across the entire screen,
or click Center to place a single copy of the image in the
center of the screen.

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Screen savers are programs that prevent a static image from damaging the monitor.
They start automatically after a user-defined period of inactivity. To change your system’s screen saver, click the Screen Saver tab in the Display Properties window
(see Figure 2-7).

Screen
Saver tab

preview
window

Settings
button
Screen Saver
pull-down menu
Preview
button

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Table 2-4 describes the various parts of the Screen Saver tab. After you make any
changes, click OK to apply them.

Customizing the Windows Desktop

2-7

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Preview window

Displays the current screen saver.

Screen Saver
pull-down menu

Choose a screen saver from the pull-down menu, or click
(None) if you prefer not to activate a screen saver.

Settings button

Click this button to change various features of the screen
saver.

Preview button

Click this button to run the currently selected screen saver.

NOTE: Depending on your monitor, you may also have fields for other display controls,
such as energy-saving features. For more information, refer to the documentation that
came with your monitor.

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You can change the way your desktop looks and add sound effects by using desktop
themes. To change desktop themes, follow these steps:
1.

Click the Start button, point to Settings, and click Control Panel.

Double-click the Desktop Themes icon.
The Desktop Themes window opens (see Figure 2-8).

2-8

Select a theme from the Theme pull-down menu and click OK.

Dell Dimension XPS Rxxx Systems Setup Guide

Theme
pull-down menu

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Windows 98 adds Web environment features to the standard Windows interface,
such as the ability to single-click an icon, file, or folder to open it.
To disable this Web View, right-click on the desktop, point to Active Desktop, and
then uncheck View as Web Page (click the item if it is checked). Or click the Start button, point to Settings, click Active Desktop, and then uncheck View as Web Page.
To reactivate Web View, right-click on the desktop, point to Active Desktop, and then
click View as Web Page. Or click the Start button, point to Settings, click Active
Desktop, and then click View as Web Page.
To change the view of folders, click the Start button, point to Settings, and then click
Folder Options. Select the General tab, click the option you want (Web style, Classic style, or Custom), and click OK.

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Shortcuts are icons that provide quick access to frequently used programs, files, folders, and drives. By double-clicking a shortcut, you can open its corresponding folder or
file without having to find it first. Shortcuts do not change the location of files; if you
delete a shortcut, the original file is not affected.

Customizing the Windows Desktop

2-9

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To create a shortcut, follow these steps:
1.

Open the My Computer window or Windows Explorer.
To open the My Computer window, double-click the My Computer icon on the
Windows desktop.
To open Windows Explorer, right-click the Start button and then click Explore.

Find the item for which you want a shortcut.

Using your right mouse button, click the object and drag it to the Windows desktop. Then release the right mouse button.
A menu appears next to your cursor.

Click Create Shortcut(s) Here.
An icon appears on your desktop that you can double-click at any time to activate
the shortcut.

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To individually move shortcuts, point your mouse cursor at the icon, click it, and drag it
to the desired location.
To arrange all of your shortcut icons at once, follow these steps:
1.

Move your mouse cursor to an empty spot on the Windows desktop, and click
the right mouse button.

From the pop-up menu, point to Arrange Icons.

Click the option for the icon arrangement you prefer.
The icons are automatically arranged.

2-10

Dell Dimension XPS Rxxx Systems Setup Guide

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An extensive help system is built into your Microsoft operating system. To access
Help, click the Start button and then click Help. The Windows Help window appears
(see Figure 2-9).

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The Contents tab lists help topics by subject, the Index tab lists topics alphabetically,
and the Search tab lets you search for topics based on words you provide.
The Windows help system can help orient you to Windows 98 operations. On the
Contents tab, click Getting Started Book: Online Version and then click Microsoft
Windows 98 Getting Started Book: The Online Version. Click the underlined words
indicated in the right pane to open the Getting Started Book. On the Contents tab,
click If You’re New to Windows or If You’ve Used Windows Before as appropriate.
For more information on using Windows Help, refer to Microsoft Windows documentation that came with your system.

Customizing the Windows Desktop

2-11

2-12

Dell Dimension XPS Rxxx Systems Setup Guide

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This chapter provides information about using Windows 98 and Windows NT to perform basic tasks, such as starting programs, managing files, and properly shutting
down your computer system. It also discusses adding and removing software packages and loading device drivers.

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To access your programs, follow these steps:
1.

Click the Start button, and then point to Programs.
In the Programs menu, a folder icon appears next to program groups with
multiple programs.

Click the program you want to start.

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Windows 98 and Windows NT provide file management and browsing capabilities
with Windows Explorer and My Computer.

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My Computer contains various icons that represent the contents of your computer.
Icons appear for any installed drives, as well as the Control Panel and printers. To
open the My Computer window (see Figure 3-1), double-click the My Computer icon
on the Windows desktop.

Using and Installing Software

3-1

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To view the contents of any drive or folder, double-click its icon. As shown in
Figure 3-1, for Windows 98 your hard-disk drive has the drive letter C assigned. If you
have Windows NT, your hard-disk drive is partitioned into two logical drives. Each logical drive appears as a separate drive letter (C and D).
For more information on My Computer, refer to the Microsoft documentation that
came with your system.

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Windows Explorer displays the contents of your computer as an ordered list, or tree
(see Figure 3-2). You can use this program to locate files on any drive or folder in your
computer.
To open Windows Explorer, click the Start button, point to Programs, and then click
Windows Explorer. Or right-click the Start button and then click Explore.

3-2

Dell Dimension XPS Rxxx Systems Setup Guide

drive
icons
folder
icon
plus
icon

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The left side of the window shows drives and folders, and the right side lists the files
in the drive or folder selected. A plus (+) icon to the left of a drive or folder indicates
the presence of additional folders. Click the plus icon to expand the view one level. To
collapse the view, click the minus (–) icon to the left of a drive or folder.

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To locate a particular file or folder, follow these steps:
1.

Click the Start button, point to Find, and then click Files or Folders.
The Find: All Files window opens with the Name & Location tab selected and
the cursor in the Named: field (see Figure 3-3).

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Using and Installing Software

3-3

Type the name of the file or folder you want to find.

Specify where you want Windows to search by clicking the arrow next to the
Look in: field.

NOTE: If you leave the default setting (C:), Windows searches the entire hard-disk
drive (or drive C partition).
4.

Click the Find Now button to begin the search.
Windows lists any files meeting your search criteria below the Find: All Files
window.

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To place a copy of a file in a new location, follow these steps:
1.

Use Windows Explorer or My Computer to locate the file you want to copy.

Click the file to select it.

Click the Edit menu, and then click Copy.

Open the folder where you want to copy the file.

Click the Edit menu, and then click Paste.

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To move a file to a new location, follow these steps:
1.

Use Windows Explorer or My Computer to locate the file you want to move.

Click the file to select it.

Click the Edit menu, and then click Cut.

Open the folder where you want to move the file.

Click the Edit menu, and then click Paste.

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To change the name of a file, follow these steps:

3-4

Use Windows Explorer or My Computer to locate the file you want to rename.

Click the file to select it.

Click the File menu, and then click Rename.

Dell Dimension XPS Rxxx Systems Setup Guide

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Type the new filename and press .

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To delete a file, follow these steps:
1.

Use Windows Explorer or My Computer to locate the file you want to delete.

Click the file to select it.

Click the File menu, and then click Delete.

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When you delete a file, it moves to the Recycle Bin. It is not removed from the system until you empty the Recycle Bin.
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If you delete a file in error and need to retrieve it from the Recycle Bin, follow these
steps:
1.

Double-click the Recycle Bin icon located on the Windows desktop.
The Recycle Bin window opens and lists all deleted files, their previous locations,
and the date you deleted them.

Click the file you want to restore.

Click the File menu, and then click Restore.
The file disappears from the Recycle Bin and is restored to its original location.

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Deleted files sent to the Recycle Bin still use space on the computer’s hard-disk drive.
To free up disk space, periodically empty the Recycle Bin by following these steps:
1.

Double-click the Recycle Bin icon located on the Windows desktop.
The Recycle Bin window opens and lists all deleted files, their previous locations,
and the date you deleted them.

Click the File menu, and then click Empty Recycle Bin.

When a confirmation dialog box appears, click Yes to delete the file(s).
All files disappear from the Recycle Bin and are removed from the system.

Using and Installing Software

3-5

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Click the port that you want to use.
Choose the computer port to which you connected the printer. Verify that the
port you chose is not already assigned to another device. If necessary, add a port
or configure a port by using the buttons in the Printer Wizard dialog box.

Select the printer manufacturer and model from the list provided. If your printer is
not listed and the printer drivers are on a diskette or CD, click Have Disk... and
insert the diskette into drive A or the CD into the CD-ROM drive.

10. Provide the printer name (up to 31 characters) and click Next>.
11. Indicate whether the printer will be shared with other network users by clicking
either the Shared or Not shared option.
If the printer will be shared, the Connect to Printer dialog box appears. Continue
to step 12.
If the printer will not be shared, go to step 14.
12. Select your printer from the list provided or type the printer name. Then click OK.
13. Select all the operating systems (from the list provided) required to print to the
shared printer.
14. Click Next> to continue.
15. Select Yes or No to indicate whether you want to print a test page. Then click
Finish.

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Plug and Play is an industry-standard specification that enables you to add to your
computer certain devices, which, after you restart your computer system, are automatically detected and configured for use with your system. A Plug and Play device
requires an operating system that has Plug and Play technology implemented, such as
Windows 98. Examples of Plug and Play devices are a mouse, joystick, and USB
speakers. To ensure that a device is Plug and Play-compatible, refer to the manufacturer’s documentation that came with the device.

4-10

Dell Dimension XPS Rxxx Systems Setup Guide

To install a Plug and Play device on a system running Windows 98, follow these steps:
1.

Save and exit any application programs and files you have open.

Shut down Windows 98 as instructed in “Shutting Down Your Computer” in
Chapter 3.

Turn off the computer system.

Connect the device to the computer according to the manufacturer’s instructions.

Turn on the computer system.
When Windows 98 starts, a New Hardware Found window appears, indicating
that the device has been detected and configured.

NOTE: To install and configure a non-Plug and Play device for use with Windows 98,
click the Start button, point to Settings, and click Control Panel. Double-click the
Add New Hardware icon, and follow the instructions displayed.

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You can purchase various upgrades for your computer, including memory, hard-disk
drives, printers, and so on. Refer to “Available Upgrades” in Chapter 1 of the Reference and Troubleshooting Guide for information on upgrading your system.

Using Computer Hardware

4-11

4-12

Dell Dimension XPS Rxxx Systems Setup Guide

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Many common questions about your Dell computer are answered in this chapter. For
troubleshooting tips and diagnostic tools, refer to the Reference and Troubleshooting
Guide. If you do not find a solution, refer to the “Contacting Dell” section of the
Online Guide.

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To open the guide, click the Start button, point to Programs—>Dell Accessories, and
then click Online Guide.

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System specifications are provided in the “Specifications” section of the Online
Guide and in Appendix A, “Technical Specifications,” of the Reference and Troubleshooting Guide. Specifications for installed devices can be found in the device
manufacturer’s documentation that came with your system. Specifications also are
available from Dell’s World Wide Web site at www.dell.com.

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From Dell’s World Wide Web home page (www.dell.com), click the Support icon.
Everything you need to know about your system is presented in the support area.
When prompted on any page, enter your service tag (or, if you have one, your Express
Service Code) and click Submit to see information specific to your system. If you
don’t have your service tag or Express Service Code available, you can also select
support information by system.

Frequently Asked Questions

5-1

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The Program Diskette Maker enables you to create backup diskettes of essential
device driver files and tools installed on the computer’s hard-disk drive. These diskettes will be required if you ever need to restore your software.

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To disable the Program Diskette Maker, click the Disable this message button on the
Program Diskettes screen. When the Warning window appears, click OK.

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It is important to make them as soon as possible. To access the Program Diskette
Maker from the Windows desktop, click the Start button, point to Programs—>Dell
Accessories, and click Dell Diskmaker.

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The Program Diskette Maker only backs up Dell-specific device drivers and tools.

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The number of diskettes needed varies depending on your system configuration. To
determine the total number required, add the number of diskettes listed below each
software item on the Program Diskette Maker screen.
Use blank, 1.44-megabyte (MB), high-density diskettes to make these backups.

NOTE: You cannot create backup diskettes on a tape or Zip drive.

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Basic input/output system (BIOS) and driver updates are available from Dell’s File
Library; they are released to either fix problems or add features. Do not update the
BIOS or a driver unless you are advised to do so by a Dell technician or you are experiencing problems with your hardware configuration. Always read the release notes

5-2

Dell Dimension XPS Rxxx Systems Setup Guide

included with the update thoroughly before making a decision to upgrade the BIOS or
a driver.

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Microsoft does not support a native fax program with the Windows 98 operating system. However, some application programs, such as Microsoft Office 98 Small
Business Edition, include fax software.

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The Microsoft Network (MSN) cannot be installed on the Microsoft Windows NT
operating system.

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