Dell Alienware Aurora R3 Desktop Manual User User's Guide En Us

Dell-Alienware-Aurora-R3-Early-2011-Owners-Manual-110571 dell-alienware-aurora-r3-early-2011-owners-manual-110571

User Manual: Dell alienware-aurora-r3 Alienware Aurora R3 Desktop Manual

Open the PDF directly: View PDF PDF.
Page Count: 70

ALIENWARE DESKTOP MANUAL
e contents herein are subject to change without notice.
© 2010 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the prior
written permission of Dell Inc. is strictly prohibited.
Trademarks used in this manual: Alienware®, AlienFX®, and the AlienHead logo
are trademarks or registered trademarks of Alienware Corporation; Dell™ is a
trademark of Dell Inc; Microsoft®, Windows®, and the Windows start button
logo are either trademarks or registered trademarks of Microsoft Corporation in
the United States and/or other countries; Intel® is a registered trademark and
Core™ and Speedstep™ are trademarks of Intel Corporation in the U.S. and other
countries; Blu-ray Disc™ is a trademark of the Blu-ray Disc Association; Bluetooth®
is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell Inc.
under license.
Other trademarks and trade names may be used in this manual to refer to either
the entities claiming the marks and names or their products. Dell Inc. disclaims
any proprietary interest in trademarks and trade names other than its own.
Regulatory Model: D0IM Regulatory Type: D0IM003
Rev. A00 September 2010
Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better
use of your computer.
CAUTION: A CAUTION indicates either potential damage to hardware or
loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.
is item incorporates copy protection technology that is protected by U.S.
patents and other intellectual property rights of Rovi Corporation. Reverse
engineering and disassembly are prohibited.
3
CONTENTS
CONTENTS
CHAPTER 1: SETTING UP YOUR DESKTOP ................................... 7
Before Setting Up Your Desktop.......................................8
Connect the Display ..................................................9
Connect the Keyboard and Mouse....................................10
Connect the Network Cable (Optional)................................10
Connect the Power Cable ............................................ 11
Press the Power Button ............................................. 11
Set Up Microsoft Windows...........................................12
Connect to the Internet (Optional) ...................................12
CHAPTER 2: GETTING TO KNOW YOUR DESKTOP ........................... 15
Front View Features .................................................16
Back View Features..................................................17
Top View Features...................................................21
CHAPTER 3: USING YOUR DESKTOP .......................................23
Alienware Command Center .........................................24
Working With RAID ..................................................24
Optimizing Performance ............................................26
Conguring the BIOS ................................................26
CHAPTER 4: INSTALLING ADDITIONAL OR REPLACEMENT COMPONENTS ....33
Before You Begin................................................... 34
Removing and Replacing the Side Panel ............................. 36
Inside View of Your Computer ........................................37
Removing and Replacing Memory Module(s)..........................37
Removing and Replacing Hard Drive(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Removing and Replacing Expansion Card(s) ..........................42
CHAPTER 5: TROUBLESHOOTING .........................................45
Basic Hints and Tips................................................ 46
Backup and General Maintenance................................... 46
Software Diagnostic Tools ...........................................47
CHAPTER 6: SYSTEM RECOVERY ..........................................55
AlienRespawn ..................................................... 56
Dell DataSafe Online Backup (Optional) ..............................57
CHAPTER 7: SPECIFICATIONS .............................................59
APPENDIX A: GENERAL AND ELECTRICAL SAFETY PRECAUTIONS............63
APPENDIX B: CONTACTING ALIENWARE ...................................65
4
5
Dear Valued Alienware Customer,
Welcome to the Alienware family. We are thrilled to include you among the
growing number of savvy high-performance computer users.
e Alienware technicians who have crafted your computer have made certain
that your high-performance computer is properly optimized and performs to its
fullest potential. We build computers with a single unwavering purpose: Build
It As If It Were Your Own. e technicians will not rest until your new computer
meets or exceeds our very demanding criteria!
We have tested your computer extensively in order to ensure that you enjoy
the highest levels of performance. In addition to a standard burn-in period,
your computer has been evaluated using real-world tools such as synthetic
performance benchmarks.
We invite you to share your experience with your new high-performance computer
with us, so do not hesitate to either e-mail or call Alienware with any questions
or concerns. e entire sta shares your enthusiasm for new technology and we
hope that you enjoy using your new computer as much as Alienware enjoyed
building it for you.
Sincerely,
Alienware Sta
6
7
CHAPTER 1: SETTING UP YOUR DESKTOP
CHAPTER 1: SETTING UP YOUR DESKTOP
CHAPTER 1: SETTING UP YOUR DESKTOP
8CHAPTER 1: SETTING UP YOUR DESKTOP
Product Documentation and Media
e documentation that ships with your Alienware desktop is designed to
provide answers to many of the questions that may arise as you explore your new
desktop’s capabilities. You may see the documentation for technical information
or general use as required to answer questions in the future, or aid you in nding
answers and solutions. e media included with your desktop is referenced in
some sections of the documentation and may be needed to complete certain
tasks. As always, our technical support sta is available to assist you.
Placing Your Desktop
WARNING: Do not place the desktop near or over a radiator or heating
vent. If all or parts of your desktop are placed in a cabinet, ensure that
adequate ventilation is provided. Do not place the desktop in a humid
location or in any area where the desktop may be exposed to rain or
water. Be careful not to spill liquid of any kind on or into the desktop.
When placing your desktop, ensure that:
It is placed on a surface that is both level and stable. •
e power and other cable connectors are not jammed between the desktop •
and a wall – or any other object.
Nothing obstructs airow in front of, behind, or below the desktop.•
e desktop has enough room so that optical drives and other external •
storage drives can be easily accessed.
Before Setting Up Your Desktop
Congratulations on the purchase of your Alienware Aurora!
Read all safety and setup instructions before connecting your new desktop. Begin
by carefully opening the box and removing all components that were shipped
to you.
Before setting up your desktop or components, see the included invoice to verify
that all items ordered are present and be sure to inspect all items for any physical
damage that may have occurred during shipment. Report any missing components
to customer service within 5 days of receiving the shipment. Anything reported
missing after the rst 5 days of receiving a shipment will not be honored. Some
of the most common items to check for include:
Computer•
Microsoft• CD-key located at the back of the desktop
Keyboard (if ordered)•
Mouse (if ordered)•
Multimedia speakers and sub-woofer (if ordered)•
Joystick controllers (if ordered)•
You may also need a small athead and/or a Phillips head screwdriver for
connecting peripheral cables to the desktop.
9
CHAPTER 1: SETTING UP YOUR DESKTOP
Connection
Type Computer Cable Display
VGA-to-VGA
(VGA cable)
DVI-to-DVI
(DVI cable)
DVI-to-VGA
(DVI-to-VGA
adapter + VGA
cable)
HDMI-to-HDMI
(HDMI cable)
HDMI-to-DVI
(HDMI-to-DVI
adapter + DVI
cable)
DisplayPort-
to-DisplayPort
(DisplayPort
cable)
Connect the Display
Connect the display using the connector available on the graphics card in the
expansion card slot on your computer.
You can purchase the DVI-to-VGA adapter, HDMI-to-DVI adapter, and additional
HDMI or DVI cables at www.dell.com.
Use the appropriate cable based on the connectors available on your computer
and display. See the following table to identify the connectors on your computer
and display.
10 CHAPTER 1: SETTING UP YOUR DESKTOP
Connect the Network Cable (Optional)
Connect the Keyboard and Mouse
11
CHAPTER 1: SETTING UP YOUR DESKTOP
Press the Power Button
Press the power button on the top of the computer.
Connect the Power Cable
WARNING: e power connectors and power strips vary among countries.
Using an incompatible cable or improperly connecting the cable to a
power strip or electrical outlet may cause re or equipment damage.
12 CHAPTER 1: SETTING UP YOUR DESKTOP
To complete setting up your wired Internet connection, follow the instructions in
“Setting Up Your Internet Connection” on page 13.
Setting Up a Wireless Connection
NOTE: To set up your wireless router, see the documentation that shipped
with your router.
Before you can use your wireless Internet connection, you need to connect to your
wireless router.
To set up your connection to a wireless router:
Save and close any open les, and exit any open programs.1.
Click 2. Start → Control Panel.
In the search box, type 3. network, and then click Network and Sharing
Center→ Connect to a network.
Follow the instructions on the screen to complete the setup.4.
Set Up Microsoft Windows
Your computer is precongured with the Microsoft Windows operating system.
To set up Windows for the rst time, follow the instructions on the screen. ese
steps are mandatory and may take some time to complete. e Windows setup
screens will take you through several procedures including accepting license
agreements, setting preferences, and setting up an Internet connection.
CAUTION: Do not interrupt the operating system’s setup process. Doing
so may render your desktop unusable.
NOTE: For optimal performance of your computer, it is recommended that
you download and install the latest BIOS and drivers for your computer
available at support.dell.com.
NOTE: For more information on the operating system and features, see
support.dell.com/MyNewDell.
Connect to the Internet (Optional)
Setting Up a Wired Connection
If you are using a dial-up connection, connect the telephone line to the •
optional external USB modem and to the telephone wall jack before you set
up your Internet connection.
If you are using a DSL or cable/satellite modem connection, contact your ISP •
or cellular telephone service for setup instructions.
13
CHAPTER 1: SETTING UP YOUR DESKTOP
Setting Up Your Internet Connection
ISPs and ISP oerings vary by country. Contact your ISP for oerings available in
your country.
If you cannot connect to the Internet but have successfully connected in the past,
the Internet Service Provider (ISP) might have a service outage. Contact your ISP
to check the service status, or try connecting again later.
Have your ISP information ready. If you do not have an ISP, the Connect to the
Internet wizard can help you get one.
To set up your Internet connection:
Save and close any open les, and exit any open programs.1.
Click 2. Start → Control Panel.
In the search box, type 3. network, and then click Network and Sharing
Center→ Set up a new connection or network→ Connect to the Internet.
e Connect to the Internet window appears.
NOTE: If you do not know which type of connection to select, click Help me
choose or contact your ISP.
Follow the instructions on the screen and use the setup information 4.
provided by your ISP to complete the setup.
14 CHAPTER 1: SETTING UP YOUR DESKTOP
15
CHAPTER 2: GETTING TO KNOW YOUR DESKTOP
is chapter provides information about your new desktop to familiarize you with
its various features, and to get you up and running quickly.
CHAPTER 2: GETTING TO KNOW
YOUR DESKTOP
CHAPTER 2: GETTING TO KNOW YOUR DESKTOP
16 CHAPTER 2: GETTING TO KNOW YOUR DESKTOP
1 Alienhead — Lowers the drive panel when pressed. e drive panel can
also be lowered when the computer is turned o.
2 Optical drive — Plays or records CDs, DVDs, and Blu-ray Discs.
3 Optical-drive bay — Can support additional optical drive.
4 Media Card Reader/Optical-drive bay — Can support an optional Media
Card Reader or an additional optical drive.
5Drive panel — Covers the optical drive(s) or optical-drive bay(s).
NOTE: e drive panel is shown in the open position.
6 Optical drive eject button — Ejects the optical-drive tray.
Front View Features
3
4
2
1
6
5
17
CHAPTER 2: GETTING TO KNOW YOUR DESKTOP
1 Security cable slot — Attaches a commercially available security cable to
the computer.
NOTE: Before you buy a security cable, ensure that it ts into the security
cable slot on your computer.
2 Latch — Closes or opens the security cable slot and locks or unlocks the
release panel. Slide the latch to the right to open the security cable slot
and to unlock the release panel.
3 Back panel connectors — Connect USB, audio, and other devices into the
appropriate connectors.
For more information, see “Back Panel Connectors” on page 19.
4 Expansion card slots — Access connectors for any installed PCI and
PCI Express cards.
5Power connector — Connects to the power cable.
6 Diagnostic light — Indicates if the power supply is in working condition.
7Diagnostic button — Turns on the diagnostic light when pressed.
Back View Features
1
2
4
5
67
3
18 CHAPTER 2: GETTING TO KNOW YOUR DESKTOP
Back Light Button
Press the back light button to turn on the light to view the back panel connectors.
is light automatically turns o after a few seconds.
19
CHAPTER 2: GETTING TO KNOW YOUR DESKTOP
Back Panel Connectors
18
7
6
2
3
4
5
1 Optical S/PDIF connector — Connects to ampliers, speakers, or TVs
for digital audio output through optical digital cables. is format carries
an audio signal without going through an analog audio conversion process.
2 eSATA connector — Connects to eSATA compatible storage devices
such as external hard drives or optical drives.
3 USB 2.0 connectors (6) — Connect to USB devices, such as a mouse,
keyboard, printer, external drive, or MP3 player.
4 USB 3.0 connector — Provides faster data transmission between your
computer and USB devices.
5Audio connectors — Connect to speakers, microphones, and headphones.
NOTE: For information on audio connectors, see “Connecting External
Speakers” on page 20 .
6 Network connector — Connects your computer to a network or
broadband device.
7 IEEE 1394 connector — Connects to high-speed serial multimedia
devices such as digital video cameras.
8 Coaxial S/PDIF connector — Connects to ampliers, speakers, or TVs
for digital audio output through coaxial digital cables. is format carries
an audio signal without going through an analog audio conversion process.
20 CHAPTER 2: GETTING TO KNOW YOUR DESKTOP
Connecting External Speakers
Your Alienware desktop has ve integrated audio out connectors and one
audio in connector. e audio out connectors deliver quality sound and support
7.1 surround audio. You can connect the audio input connector from a home stereo
or speaker system for a heightened gaming and media experience.
NOTE: On computers with a sound card, use the connector on the card.
123
5
64
1 Side L/R surround connector — Connects to side L/R surround
speakers.
2 Rear L/R surround connector — Connects to rear L/R surround
speakers.
3 Center/subwoofer connector — Connects to a center speaker or
subwoofer.
4 Line-in connector — Connects to recording or playback devices such
as a microphone, cassette player, CD player, or VCR.
5
Front L/R line-out connector — Connects to front L/R speakers.
6 Microphone connector — Connects to a microphone or inputs signal
for use with audio programs.
21
CHAPTER 2: GETTING TO KNOW YOUR DESKTOP
Top View Features
Accessing the Top Panel Connectors
Press the top panel downwards to access the top panel connectors.
1
1 Top panel
22 CHAPTER 2: GETTING TO KNOW YOUR DESKTOP
Top Panel Connectors
123
4
5
1 Headphone connector — Connects to headphones.
NOTE: To connect to a powered speaker or sound system, use the audio out
connector or one of the S/PDIF connectors at the back of your computer.
2 Microphone connector — Connects to a microphone or inputs signal
for use with audio programs.
3 USB 3.0 connector — Provides faster data transmission between your
computer and USB devices.
4 Power button — Turns the computer on or o when pressed. e color
of the button rim indicates the power status.
O — the computer is either turned o, in hibernate mode, or is not •
receiving power.
Solid white — the computer is on.•
Blinking white — the computer is in sleep or standby mode.•
e color indicating the power status can be changed using the AlienFX
software. For information on AlienFX, see “AlienFX” on page 24.
5
USB 2.0 connectors (2) — Connect to USB devices, such as a mouse,
keyboard, printer, external drive, or MP3 player.
23
CHAPTER 3: USING YOUR DESKTOP
CHAPTER 3: USING YOUR DESKTOP
CHAPTER 4: USING YOUR DESKTOP
24 CHAPTER 3: USING YOUR DESKTOP
Alienware Command Center
e Alienware Command Center gives you access to Alienware’s exclusive
software and is a continuously upgradable control panel. As Alienware releases
new programs, they download directly into the Command Center allowing you to
build a library of system management, optimization, and customization tools.
To access the Command Center, click Start → All Programs→ Alienware→
Command Center→ Command Center.
AlienFX
AlienFX allows you to customize the lighting behavior on your computer. You can
assign lighting behaviors to events like receiving new e-mail, computer going
into the sleep mode, and opening a new application.
AlienFusion
AlienFusion provides access to your Alienware computer’s power management
controls to help increase energy efciency.
Thermal Controls
If you have vents present on top of your computer, use thermal controls to control
the thermal and venting capabilities of your computer by changing the fan speed
and behavior of the vents.
Working With RAID
A Redundant Array of Independent Disks (RAID) is a disk storage conguration
that increases performance or data redundancy. ere are two basic RAID levels
discussed in this section.
RAID level 0 is recommended for higher performance (faster throughput). •
RAID level 1 is recommended for users who need a high level of data •
integrity.
NOTE: RAID requires multiple hard drives. e number of hard drives
required varies depending on the RAID conguration.
NOTE: For maximum performance of hard drive(s), connect the SATA 3.0
(6Gb/s) compatible hard drive(s) to the SATA 3.0 (6Gb/s) port(s) on the
system board.
25
CHAPTER 3: USING YOUR DESKTOP
RAID Level 0
CAUTION: RAID level 0 provides no redundancy. erefore, a failure
of one drive results in the loss of all data. Perform regular backups to
protect your data.
RAID level 0 uses data striping to provide a high data access rate. Data striping
writes consecutive segments, or stripes, of data sequentially across the physical
drive(s) to create a large virtual drive. is allows one of the drives to read data
while the other drive is searching for and reading the next block.
RAID 0 uses the full storage capacities of both drives. For example, two 2 GB hard
drives combine to provide 4 GB of hard drive space on which to store data.
NOTE: In a RAID 0 conguration, the size of the conguration is equal to
the size of the smallest drive multiplied by the number of drives in the
conguration.
RAID Level 1
RAID level 1 uses data mirroring to enhance data integrity. When data is written
to the primary drive, the data is also duplicated, or mirrored, on the secondary
drive in the conguration. RAID 1 sacrices high data-access rates for data
redundancy.
If a drive failure occurs, read and write operations are directed to the remaining
drive. A replacement drive can then be rebuilt using the data from the remaining
drive.
NOTE: In a RAID 1 conguration, the size of the conguration is equal to
the size of the smallest drive in the conguration.
26 CHAPTER 3: USING YOUR DESKTOP
Optimizing Performance
Your computer has been congured to operate optimally across a wide range
of applications. Depending on the conguration you purchased, the computer
may have been overclocked at the factory to achieve maximum performance in
resource intensive applications including gaming and multimedia development.
CAUTION: Technical support veries the full functionality of the
computer at the factory congured settings. Alienware does not
provide technical support for any hardware or software issues arising
from operating the computer beyond the factory congured settings.
Performance Tuning
Using System Setup
CAUTION: It is not recommended to operate the processor or other
system components beyond the preset settings in the BIOS. Doing so
may cause system instability, reduced component operating life, or
permanent component damage.
For computers with the Intel Core i7 Extreme Edition processor, the BIOS has
preset overclocking levels that allow you to easily overclock your computer.
For more information, see “Conguring the BIOS” on page 26.
Configuring the BIOS
System Setup
e System Setup options allow you to:
Change the system conguration information after you add, change, or •
remove any hardware in your desktop.
Set or change a user-selectable option.•
View the amount of memory installed.•
Set the type of hard drive installed.•
Before you use System Setup, it is recommended that you write down the current
System Setup information for future reference.
CAUTION: Do not change the settings in System Setup unless you are
an expert computer user. Certain changes can cause your computer to
work incorrectly.
27
CHAPTER 3: USING YOUR DESKTOP
Entering System Setup
Turn on (or restart) your desktop.1.
NOTE: Keyboard failure may result when a key on the keyboard is held down
for extended periods of time. To avoid possible keyboard failure, press and
release <F2> in even intervals until the System Setup screen appears.
While the desktop is booting, press <F2> immediately before the operating 2.
system logo appears to access the BIOS Setup Utility.
If an error occurs during Power On Self Test (POST), you may also enter the
BIOS Setup Utility by pressing <F2> when prompted.
NOTE: If you wait too long and the operating system logo appears, continue
to wait until you see the Microsoft Windows desktop, then shut down your
desktop and try again.
System Setup Screens
e BIOS Setup Utility window displays current or changeable conguration
information for your desktop.
Key functions appear at the bottom of the BIOS Setup Utility window and lists
keys and their functions within the active eld.
System Setup Options
NOTE: Depending on your computer and installed devices, the items listed
in this section may not appear, or may not appear exactly as listed.
NOTE: For the updated system setup information, see the
Service Manual
at support.dell.com/manuals.
Main
BIOS Information
Product Information
Build Date Displays the BIOS release date.
Product Name Displays the product name.
BIOS Version Displays the BIOS version number.
Service Tag Displays the service tag of the computer.
Asset Tag Displays the asset tag of the computer.
Memory Information
Total Memory Displays the total memory of the computer.
Memory Available Displays the amount of memory available on
the computer.
Memory Technology Displays the type of memory technology used.
Memory Speed Displays the memory speed.
28 CHAPTER 3: USING YOUR DESKTOP
Main
CPU Information
CPU Type Displays the processor type.
CPU ID Displays the processor identication code.
CPU Speed Displays the processor speed.
Cache L2 Displays the processor L2 cache size.
Cache L3 Displays the processor L3 cache size.
Advanced — Standard CMOS Features
System Date
(mm:dd:yy) Displays current date.
System Time
(hh:mm:ss) Displays the current time.
Device Information
SATA Port0 Displays the SATA 0 drive integrated in the
computer.
SATA Port1 Displays the SATA 1 drive integrated in the
computer.
SATA Port2 Displays the SATA 2 drive integrated in the
computer.
Advanced — Standard CMOS Features
SATA Port3 Displays the SATA 3 drive integrated in the
computer.
SATA Port4 Displays the SATA 4 drive integrated in the
computer.
SATA Port5 Displays the SATA 5 drive integrated in the
computer.
SATA Port6 Displays the SATA 6 drive integrated in the
computer.
SATA Port7 Displays the SATA 7 drive integrated in the
computer.
Wait for ‘F1’ If
Errors If enabled, the system will HALT during boot to
display system errors.
Advanced — Advanced BIOS Features
Bootup Num-Lock Select power-on state for num-lock.
OptionROM Display
Screen Allows you to enable or disable the RAID Option
ROM screen during POST.
29
CHAPTER 3: USING YOUR DESKTOP
Advanced — CPU Conguration
Hyper-threading
Technology If disabled only one thread per enabled core is
active.
XD Bit Capability Enable XD Bit Capability to allow the processor
to distinguish between the bits of code that
can be executed and the ones that cannot be
executed.
Intel(R) Speedstep
tech If enabled, the processor clock speed and core
voltage are adjusted dynamically based on the
processor load.
Intel(R) C-State Tech If enabled, C-State: Processor idle is set to
C2/C3/C4.
Advanced — Integrated Devices
USB Controller Allows you to enable or disable the integrated
USB controller.
HD Audio Allows you to enable or disable the integrated
audio controller.
Onboard IEEE1394
Controller Allows you to enable or disable the onboard
IEEE 1394 controller.
Onboard LAN
Controller Allows you to enable or disable the onboard
LAN controller.
LAN Option ROM Allows you to enable or disable the network
controller’s boot option.
Advanced — Integrated Devices
Jmicron 362 ATA
Controller Allows you to enable or disable the ATA
controller.
ICH SATA Conguration
SATA Mode Allows you to congure the integrated hard
drive controller to AHCI or RAID.
Advanced — Power Management Setup
Suspend Mode Sets the energy-saving mode of the ACPI
function.
AC Recovery Sets what action the computer takes when
power is restored.
Auto Power On Allows the computer to start up at a certain
time.
Advanced — Frequency/Voltage Control
Current CPU Frequency Displays the current processor speed.
Current DRAM Frequency Displays the current memory speed.
Adjust Cpu Ratio Allows you to change the processor ratio.
Memory Ratio Allows you to change the memory ratio.
DRAM Timing Mode Allows you to change the memory timing
mode.
30 CHAPTER 3: USING YOUR DESKTOP
Advanced — Frequency/Voltage Control
Advance DRAM
Conguration Allows you to access the Advance DRAM
Conguration submenu.
Overclock Conguration Allows you to access the Overclock
Conguration submenu.
Overvoltage
Conguration Allows you to access the Overvoltage
Conguration submenu.
Load Level 1 Defaults Allows you to load Level 1 default setting.
NOTE: is setting may not be available for
some processors.
Load Level 2 Defaults Allows you to load Level 2 default setting.
NOTE: is setting may not be available for
some processors.
Advanced — ME Subsystem
ME Version Displays the ME version number.
ME subsystem Allows you to enable or disable the ME
subsystem.
End of Post Message Allows you to enable or disable the End of Post
Message.
Advanced — ME Subsystem
Execute MEBx Allows you to enable or disable the Execute
MEBx.
Integrated Clock Chip
Conguration Allows you to access the Integrated Clock Chip
Conguration submenu.
Advanced — ME Subsystem — Integrated Clock Chip Conguration Submenu
ICC OverClocking Lib
Version Displays the ICC OverClocking Lib Version
number.
Number of ICC Proles: Displays the number of ICC Proles supported
on your computer.
Current ICC Prole
Index: Displays the current ICC Prole Index value.
ICC Enable Allows you to enable or disable the Integrated
Clock Chip.
Advance DRAM Conguration Submenu
Memory-Z Opens submenu to display the SPD
conguration for each memory module.
Command Rate Displays the Command Rate (editable in
Manual Mode).
tCL Displays the Column Address Strobe Latency
(editable in Manual Mode).
31
CHAPTER 3: USING YOUR DESKTOP
Advance DRAM Conguration Submenu
tRCD Displays timing of RAS to CAS delay (editable
in Manual Mode).
tRP Displays timing of RAS Precharge (editable in
Manual Mode).
tRAS Displays timing of Row Address Strobe
(editable in Manual Mode).
tRFC Displays timing of Refresh to Archive/Refresh
cycle time (editable in Manual Mode).
tWR Displays timing of Write Recover (editable in
Manual Mode).
tWTR Displays Write to Read Delay (editable in
Manual Mode).
tRRD Displays RAS to RAS delay (editable in Manual
Mode).
tRTP Displays Read to Precharge Command Delay
(editable in Manual Mode).
tFAW Displays the Four Activate Window (editable in
Manual Mode).
tWCL Displays the Write CAS Latency (editable in
Manual Mode).
tCKE Displays the Minimum CKE High and Low
Pulse Width (editable in Manual Mode).
Overclock Conguration Submenu
Turbo Mode If enabled, allows processor to run at faster
frequencies than marked.
Long duration power
limit Allows you to change the long duration
power limit.
Long duration
maintained Allows you to change the long duration time
limit.
Short duration power
limit Allows you to change the short duration
power limit.
1-Core Ratio Limit Allows you to change the ratio limit of the
processor’s rst core.
2-Core Ratio Limit Allows you to change the ratio limit of the
processor’s second core.
3-Core Ratio Limit Allows you to change the ratio limit of the
processor’s third core.
4-Core Ratio Limit Allows you to change the ratio limit of the
processor’s fourth core.
VID Override for Max
Turbo Ratio Allows you to change the VID override for
max turbo ration value.
32 CHAPTER 3: USING YOUR DESKTOP
Overvoltage Conguration Submenu
DDR3 Memory Voltage Adjusts the DDR3 Memory Voltage.
Dynamic CPU VCore Offset Allows you to change the Processor Core
Voltage Oset value.
Adjust DDR_VREF_DQ_A Adjusts the DDR3 Data VREF – Channel A.
Adjust DDR_VREF_DQ_B Adjusts the DDR3 Data VREF – Channel B.
Adjust DDR_VREF_CA_A Adjusts the DDR3 Address VREF –
Channel A.
Adjust DDR_VREF_CA_B Adjusts the DDR3 Address VREF –
Channel B.
Security
Supervisor Password: Allows you to change the supervisor
password.
User Password: Allows you to change the user password.
You cannot use the user password to
enter the BIOS setup, during POST.
Set Supervisor Password Allows you to set a supervisor password.
Boot
Set Boot Priority
1st Boot Device Displays the rst boot device.
2nd Boot Device Displays the second boot device.
3rd Boot Device Displays the third boot device.
4th Boot Device Displays the fourth boot device.
5th Boot Device Displays the fth boot device.
6th Boot Device Displays the sixth boot device.
7th Boot Device Displays the seventh boot device.
Hard Disk Drive BBS
Priorities Sets the hard drive boot priority. e items
displayed are dynamically updated according
to the hard drives detected.
CD/DVD ROM Drive BBS
Priorities Sets the CD/DVD drive boot priority.
Exit
Provides options to Save Changes and Reset, Discard Changes and
Reset, Restore Defaults, and Reset System with ME disable
Mode.
33
CHAPTER 4: INSTALLING ADDITIONAL OR REPLACEMENT COMPONENTS
is chapter provides guidelines and instructions for increasing the processing
power and storage capacity, by upgrading equipment. You can purchase
components for your desktop at www.dell.com or www.alienware.com.
NOTE: See the Service Manual at support.dell.com/manuals for
installation instructions of all serviceable components. Parts purchased
from Dell and Alienware ship with specic replacement instructions.
CHAPTER 4: INSTALLING ADDITIONAL
OR REPLACEMENT COMPONENTS
CHAPTER 5: INSTALLING ADDITIONAL
OR REPLACEMENT COMPONENTS
34 CHAPTER 4: INSTALLING ADDITIONAL OR REPLACEMENT COMPONENTS
Before You Begin
is section provides procedures for removing and installing the components in
your desktop. Unless otherwise noted, each procedure assumes that the following
conditions exist:
You have performed the steps in “Turning O Your Desktop” and “Before •
Working Inside Your Desktop” in this section.
You have read the safety information that shipped with your desktop.•
A component can be replaced or—if purchased separately—installed by •
performing the removal procedure in reverse order.
e procedures in this section may require the following tools:
Small at-blade screwdriver•
Phillips screwdriver•
BIOS executable update program available at • support.dell.com
Turning Off Your Desktop
CAUTION: To avoid losing data, save and close all open les and exit all
open programs before you turn o your desktop.
Save and close all open les and exit all open programs. 1.
Click 2. Start → Shut Down.
e desktop turns o after the operating system shutdown process nishes.
Ensure that the desktop and any attached devices are turned o. If your 3.
desktop and attached devices do not automatically turn o when you shut
down your operating system, press and hold the power button for at least
8 to 10 seconds until the desktop turns o.
35
CHAPTER 4: INSTALLING ADDITIONAL OR REPLACEMENT COMPONENTS
CAUTION: When you disconnect a cable, pull on its connector or on its
pull-tab, not on the cable itself. Some cables have connectors with locking
tabs; if you are disconnecting this type of cable, press in on the locking
tabs before you disconnect the cable. As you pull connectors apart, keep
them evenly aligned to avoid bending any connector pins. Also, before
you connect a cable, ensure that both connectors are correctly oriented
and aligned.
To avoid damaging the desktop, perform the following steps before you begin
working inside the desktop.
Ensure that the work surface is at and clean to prevent the side panel from 1.
being scratched.
Turn o your desktop (see “Turning O Your Desktop” on page 2. 34).
CAUTION: To disconnect a network cable, rst unplug the cable from
your desktop and then unplug the cable from the network device.
Disconnect all telephone or network cables from the desktop. 3.
Disconnect your desktop and all attached devices from their electrical 4.
outlets.
Press the power button to ground the system board.5.
Before Working Inside Your Desktop
Use the following safety guidelines to help protect your desktop from potential
damage and to help to ensure your own personal safety.
WARNING: Before working inside your desktop, read the safety
information that shipped with your computer. For additional safety best
practices information, see www.dell.com/regulatory_compliance.
CAUTION: Handle components and cards with care. Do not touch the
components or contacts on a card. Hold a card by its edges. Hold a
component such as a processor by its edges, not by its pins.
CAUTION: Only a certied service technician should perform repairs on
your desktop. Damage due to servicing that is not authorized by Dell is
not covered by your warranty.
CAUTION: To avoid electrostatic discharge, ground yourself by using a
wrist grounding strap or by periodically touching an unpainted metal
surface (such as a connector on the back of the computer).
36 CHAPTER 4: INSTALLING ADDITIONAL OR REPLACEMENT COMPONENTS
Removing and Replacing the Side Panel
CAUTION: Before removing the side panel, disconnect the power cable
from your desktop.
To remove the side panel:
Follow the instructions in “Before You Begin” on page 1. 34.
NOTE: Ensure that you remove the security cable from the security cable
slot (if applicable).
Slide the latch to the right to unlock the release panel.2.
Lift the release panel to open the side panel.3.
Place the side panel in a secure location.4.
NOTE: eater lighting turns on automatically when the side panel is
removed. eater lighting is powered by internal batteries.
To replace the side panel, push the side panel against the side of the computer
until it locks into place.
1
3
2
4
1 release panel 2 security cable slot
3 latch 4 side panel
37
CHAPTER 4: INSTALLING ADDITIONAL OR REPLACEMENT COMPONENTS
Inside View of Your Computer
1
2
3
4
1 memory module(s) 2 graphics cards (2)
3 optical drives (3) 4 hard drives (4)
Removing and Replacing Memory Module(s)
To remove the memory module(s):
Follow the instructions in “Before You Begin” on page 1. 34.
Remove the side panel (see “Removing and Replacing the Side Panel“ on 2.
page 36).
Locate the memory module connectors on the system board (see “Inside 3.
View of Your Computer“ on page 37).
CAUTION: e memory module(s) may become very hot during normal
operation. Allow the memory module(s) to cool before touching them.
NOTE: For better access to memory module(s), remove the graphics card
if the card is full length.
Spread apart the securing clips at both ends of the memory module 4.
connector.
Lift the memory module o the memory module connector. If the memory 5.
module is difcult to remove, gently ease the memory module back and
forth to remove it from the memory module connector.
38 CHAPTER 4: INSTALLING ADDITIONAL OR REPLACEMENT COMPONENTS
Follow the instructions in “Before You Begin” on page 1. 34.
Align the notch on the bottom of the memory module with the tab on the 2.
memory module connector.
4
3
2
1
1 memory module connector 2 tab
3 notch 4 memory module
CAUTION: To avoid damage to the memory module, press the memory
module straight down into the memory module connector while you
apply equal force to each end of the memory module.
To replace memory module(s):
Recommended memory conguration:
Type Slots
1333 MHz, 1600 MHz, and 1866 MHz Slots 1 and 2 or slots 1 — 4
39
CHAPTER 4: INSTALLING ADDITIONAL OR REPLACEMENT COMPONENTS
Insert the memory module into the memory module connector until the 3.
memory module snaps into position.
If you insert the memory module correctly, the securing clips snap into the
cutouts at each end of the memory module.
NOTE: If the memory module is not installed properly, the computer may
not boot.
Replace the side panel (see “Removing and Replacing the Side Panel“ on 4.
page 36).
Connect the power cable, and all the external peripherals to the computer.5.
Turn on the computer.6.
As the computer boots, it detects the additional memory and automatically
updates the system conguration information. To conrm the amount of memory
installed in the computer:
Click Start → Control Panel→ System and Security→ System.
Removing and Replacing Hard Drive(s)
NOTE: For maximum performance of hard drive(s), connect the SATA 3.0
(6Gb/s) compatible hard drive(s) to the SATA 3.0 (6Gb/s) port(s) on the
system board.
To remove the hard drive(s):
Follow the instructions in “Before You Begin” on page 1. 34.
Remove the side panel (see “Removing and Replacing the Side Panel“ 2.
on page 36).
Disconnect the power and data cable from the hard drive (if applicable).3.
40 CHAPTER 4: INSTALLING ADDITIONAL OR REPLACEMENT COMPONENTS
2
1
1 hard drive 2 release tabs (2)
Remove the hard drive out of the hard-drive bracket (if applicable).5.
2
1
1 power cable 2 data cable
Press the release tabs together and slide the hard drive out of the hard 4.
drive cage.
41
CHAPTER 4: INSTALLING ADDITIONAL OR REPLACEMENT COMPONENTS
To replace a hard drive:
Follow the instructions in “Before You Begin” on page 1. 34.
See the documentation that shipped with your new hard drive to verify that 2.
it is congured for your computer.
Snap the new hard-drive bracket on to the new hard drive (if applicable).3.
Slide the new hard drive into the hard-drive cage until the release tabs snap 4.
into place.
Connect the power and data cables (if applicable).5.
Replace the side panel (see “Removing and Replacing the Side Panel“ on 6.
page 36).
Reconnect the power cable, and all the external peripherals to the computer.7.
Turn on the computer.8.
1
2
1 hard drive 2 hard-drive bracket
42 CHAPTER 4: INSTALLING ADDITIONAL OR REPLACEMENT COMPONENTS
Locate the expansion card on the system board (see “Inside View of Your 4.
Computer“ on page 37).
Disconnect any cables connected to the card (if applicable). 5.
Remove the screw that secures the card to the chassis.6.
Remove the card.7.
For a PCI Express x1 card, grasp the card by its top corners, and ease it •
out of its connector.
For a PCI Express x16 card, press the securing tab on the card connector •
as you grasp the card by its top corners, and then ease the card out of
the connector.
2
3
1
1 PCI Express x16 card 2 securing tab
3 connector
NOTE: If you are not replacing a card, install a ller bracket in the empty
card-slot opening.
Removing and Replacing Expansion Card(s)
To remove a card:
Follow the instructions in “Before You Begin” on page 1. 34.
Remove the side panel (see “Removing and Replacing the Side Panel“ on 2.
page 36).
Press the shroud button and rotate the shroud away from the computer.3.
1
2
1 shroud 2 shroud button
43
CHAPTER 4: INSTALLING ADDITIONAL OR REPLACEMENT COMPONENTS
Connect any cables that should be attached to the card (if applicable). 5.
For information about the card’s cable connections, see the documentation
that shipped with the card.
Replace the screw that secures the card to the chassis.6.
Push the shroud to snap it into place.7.
Replace the side panel (see “Removing and Replacing the Side Panel“ on 8.
page 36).
Reconnect the power cable, and all the external peripherals to the computer.9.
Turn on the computer.10.
To replace a card:
Follow the instructions in “Before You Begin” on page 1. 34.
Remove the ller bracket to create a card-slot opening (if applicable). 2.
Align the card with the slot on the connector.3.
Place the card in the connector and press down rmly. Ensure that the card 4.
is rmly seated in the slot.
If you are installing a PCI Express Card into the x16 connector, press the
securing tab and place the card in the connector.
3
2
1
1 PCI Express x16 card 2 securing tab
3 connector
44 CHAPTER 4: INSTALLING ADDITIONAL OR REPLACEMENT COMPONENTS
45
CHAPTER 5: TROUBLESHOOTING
CHAPTER 5: TROUBLESHOOTING
CHAPTER 6: TROUBLESHOOTING
46 CHAPTER 5: TROUBLESHOOTING
When troubleshooting your computer, remember the following safety guidelines:
Before touching any of the computer’s internal components, touch an •
unpainted portion of the chassis. Doing so will safely discharge any static
electricity, which could damage your computer.
Turn o your computer and any connected peripherals. •
Disconnect any peripherals from your computer. •
ings to check before troubleshooting:
Ensure that the power cable is properly connected to your computer and a •
power outlet. Ensure that the power outlet is working.
Ensure that the UPS or power strip is turned on (if applicable). •
If your peripheral devices (for example keyboard, mouse, printer, and so on) •
are not working, ensure that all connections are secure.
If any computer components were added or removed before the problem •
began, check to see if you performed the removal and installation procedure
properly.
If an error message appears on the screen, write down the exact error •
message prior to calling Alienware Technical Support to aid in diagnosing
and resolving your issue.
If an error occurs in a specic program, see the program’s documentation. •
Basic Hints and Tips
e computer does not turn on: Is your computer securely plugged into a •
working electrical outlet? If plugged into a power strip, ensure that the strip
is working.
Connections: Check all the cables to ensure that there are no loose •
connections anywhere.
Power Savings: Ensure that your computer is not in hibernate or standby •
mode by pressing the power button for less than 4 seconds. e power
status light will fade from blinking white to o while in standby mode; in
hibernate mode it will be o.
Backup and General Maintenance
Always backup your important data on a regular basis and keep copies •
of your operating system and software safe. Do not forget to note the
serial numbers if you are storing them outside of their original cases — for
example in a CD wallet.
Run maintenance programs as often as you can. You may schedule these •
programs to run at times when you are not using your computer. You can
use those provided with your operating system, or buy more powerful,
dedicated programs to do so.
Write down your passwords and keep them safe (away from your computer). •
is is especially important if you choose to password-protect your
computer’s BIOS and operating system.
Document vital settings such as network, dialup, mail and Internet settings.•
47
CHAPTER 5: TROUBLESHOOTING
If the PSA completes successfully, the following message appears on your
screen.
“Do you want to run the remaining memory tests? This will
take about 30 minutes or more. Do you want to continue?
(Recommended).”
Press <y> to continue if you are experiencing memory issue, otherwise press <n>
to nish PSA testing.
When you press <n>, the following message appears on the screen.
“Booting Dell Diagnostic Utility Partition. Press any key to
continue.”
Select 5. Exit to reboot your computer.
Software Diagnostic Tools
Pre-Boot System Assessment (PSA)
e computer runs the Pre-boot System Assessment (PSA), a series of initial tests
for the system board, keyboard, display, memory, hard drive, and so on.
To invoke PSA:
Turn on (or restart) your desktop.1.
When the Alienware logo appears, press <F12> immediately to access the 2.
Boot Menu.
NOTE: If you wait too long and the operating system logo appears, continue
to wait until you see the Microsoft Windows desktop; then, shut down your
computer and try again.
Select 3. Diagnostics from the menu and press <Enter>.
During the assessment, answer any questions that appear on the screen.4.
If a failure is detected, the computer stops and beeps. To stop the •
assessment and restart the computer, press <n>; to continue to the
next test, press <y>; to retest the component that failed, press <r>.
If failures are detected during the Pre-boot System Assessment, write •
down the error code(s) and contact Alienware (see “CONTACTING
ALIENWARE“ on page 65).
48 CHAPTER 5: TROUBLESHOOTING
When the boot device list appears, highlight 3. CD/DVD/CD-RW and
press <Enter>.
Select 4. Boot from CD-ROM from the menu that appears and press <Enter>.
Select 5. Alienware Diagnostics from the numbered list. If multiple versions
are listed, select the version appropriate for your computer.
When the Alienware Diagnostics 6. Main Menu appears, select the test you
want to run.
NOTE: Write down any error codes and problem descriptions exactly as
they appear and follow the instructions on the screen.
After all tests have completed, close the test window to return to the 7.
Alienware Diagnostics Main Menu.
Remove your 8.
Resource DVD
, then close the Main Menu window to exit the
Alienware Diagnostics and restart the computer.
Alienware Diagnostics
If you experience a problem with your Alienware desktop, run the Alienware
Diagnostics before you contact Alienware for technical assistance. It is
recommended that you print these procedures before you begin.
NOTE: Back up all data before initiating a system recovery.
NOTE: e
Resource DVD
contains drivers for your computer. You can
also download the latest drivers and software for your computer from
support.dell.com.
Review your desktop’s conguration information, and ensure that the device that
you want to test appears in the system setup program and is active. Start the
Alienware Diagnostics from the
Resource DVD
.
Starting Alienware Diagnostics From the Resource DVD
Insert the 1.
Resource DVD
.
Shut down and restart the desktop. 2.
When the Alienware logo appears, press <F12> immediately.
NOTE: If you wait too long and the operating system logo appears, continue
to wait until you see the Microsoft Windows desktop; then, shut down your
computer and try again.
NOTE: e next steps change the boot sequence for one time only. On the
next start-up, the computer boots according to the devices specied in
the system setup program.
49
CHAPTER 5: TROUBLESHOOTING
Beep Code Possible Problem
One Possible motherboard failure — BIOS ROM checksum failure
Two No RAM detected
NOTE: If you installed or replaced the memory module, ensure
that the memory module is seated properly.
ree Possible motherboard failure — Chipset error
Four RAM read/write failure
Five Real Time Clock failure
Six Video card or chip failure
Seven Processor failure
Computer Problems
The computer fails the POST
e Power On Self Test (POST) ensures that all hardware is working properly before
starting the remainder of the boot process. If the computer passes the POST, the
computer continues to start normally. However, if the computer fails the POST,
the computer emits a series of beeps during start-up. e following repetitive beep
codes help you troubleshoot problems with your computer. For assistance, contact
Alienware (see “CONTACTING ALIENWARE“ on page 65).
NOTE: To replace parts, see the
Service Manual
at
support.dell.com/manuals.
50 CHAPTER 5: TROUBLESHOOTING
A program is designed for an earlier version of Microsoft Windows
Run the Program Compatibility Wizard:
e Program Compatibility Wizard congures a program so that it runs in an
environment similar to non-Windows operating system environment.
Click 1. Start → Control Panel→ Programs→ Run programs made for
previous versions of Windows.
In the welcome screen, click 2. Next.
Follow the instructions on the screen.
The computer stops responding or a solid blue screen appears
CAUTION: You might lose data if you are unable to perform an operating
system shutdown.
If you are unable to get a response by pressing a key on your keyboard or moving
your mouse, press and hold the power button for at least 6 seconds until the
computer turns o, then restart your computer.
A program stops responding or crashes repeatedly
End the program:
Press <Ctrl><Shift><Esc> simultaneously. 1.
Click the 2. Applications tab and select the program that is no longer
responding.
Click 3. End Task.
Check the software documentation.
If necessary, uninstall and then reinstall the program.
51
CHAPTER 5: TROUBLESHOOTING
Other software problems
Back up your les immediately
Use a virus-scanning program to check the hard drive, or CDs
Save and close any open les or programs and shut down your computer
through the Start menu.
Scan the computer for spyware:
If you are experiencing slow computer performance, you frequently receive pop-
up advertisements, or you are having problems connecting to the Internet,
your computer might be infected with spyware. Use an anti-virus program that
includes anti-spyware protection (your program may require an upgrade) to scan
the computer and remove spyware.
Check the software documentation or contact the software manufacturer for
troubleshooting information:
Ensure that the program is compatible with the operating system installed •
on your computer.
Ensure that your computer meets the minimum hardware requirements •
needed to run the software. For more information see the software
documentation.
Ensure that the program is installed and congured properly.•
Verify that the device drivers do not conict with the program.•
If necessary, uninstall and then reinstall the program.•
Run the PSA Diagnostics:
If all the tests run successfully, the error condition is related to a software
problem.
52 CHAPTER 5: TROUBLESHOOTING
Hard Drive Problems
NOTE: For maximum performance of hard drive(s), connect the SATA 3.0
(6Gb/s) compatible hard drive(s) to the SATA 3.0 (6Gb/s) port(s) on the
system board.
Allow the computer to cool before turning it on
A hot hard drive may prevent the operating system from starting. Try allowing
the computer to return to room temperature before turning it on.
Run Check Disk
Click 1. Start → Computer.
Right-click 2. Local Disk C:.
Click 3. Properties→ Tools→ Check Now.
If the User Account Control window appears, click Continue.
Follow the instructions on the screen.4.
Memory
Memory errors detected on start up
Check memory modules for correct seating and orientation. Reseat the •
memory modules if applicable (for more information, see “Removing and
Replacing Memory Module(s)” on page 37).
Computers using a dual-channel memory conguration require that •
memory modules be installed in pairs. If you require assistance, contact
Alienware Technical Support (see “CONTACTING ALIENWARE“ on page 65).
Display
If the display is blank
e computer maybe in a power saving mode. Press a key on the keyboard •
or press the power button to resume normal operation.
Test the electrical outlet. Ensure that the electrical outlet is working by •
testing it with another device, such as a lamp.
53
CHAPTER 5: TROUBLESHOOTING
Power
When you press the power button, the computer does not turn on
If the computer is connected into a surge protector or UPS, ensure that •
the surge protector or UPS is securely connected to an electrical outlet, is
switched on and is working correctly.
Ensure that the electrical outlet is working properly by testing another •
device such as a radio or lamp that is known to be working. If the electrical
outlet is not working, contact an electrician or your power company for
further assistance.
Ensure all devices on the computer are properly connected to your computer •
and that the computer is properly connected to the surge protector or UPS.
When the computer is connected into an electric outlet, press the diagnostic •
button and observe the diagnostic light (to locate the diagnostic button and
diagnostic light, see “Back View Features” on page 17) .
If the diagnostic light turns ON, the power supply is functioning as •
designed.
If the diagnostic light does not turn ON, there may be a problem with •
the computer.
For further assistance, contact Alienware support (see “CONTACTING ALIENWARE“
on page 65).
USB Devices
NOTE: For maximum performance of USB device(s), connect USB 3.0
compatible USB device(s) to the USB 3.0 port(s) on your computer.
USB keyboard or mouse is not responding when connected to USB 3.0
connector
Ensure that the USB keyboard and mouse are properly connected to your
computer and then restart your computer.
54 CHAPTER 5: TROUBLESHOOTING
55
CHAPTER 6: SYSTEM RECOVERY
CHAPTER 6: SYSTEM RECOVERY
CHAPTER 7: SYSTEM RECOVERY
Your computer has the following system recovery options:
Operating System Reinstallation DVD• — Contains operating system
installation media.
AlienRespawn• — Your computer is pre-installed with AlienRespawn (see
“AlienRespawn” on page 56).
Dell DataSafe Online • — Dell DataSafe Online is an online data backup
service (see “Dell DataSafe Online Backup” on page 57).
System Drivers• — You can download the latest drivers for your computer
from support.dell.com.
Resource DVD• — Contains drivers for your computer. You can also download
the latest system drivers from support.dell.com.
System Applications• — Some of the software that is pre-installed on your
computer does not include a backup CD/DVD. is software is available at
My Dell Downloads (DownloadStore.dell.com/media).
NOTE: My Dell Downloads may not be available in all regions.
56 CHAPTER 6: SYSTEM RECOVERY
AlienRespawn
CAUTION: Using AlienRespawn permanently removes any programs
or drivers installed after you received your computer. Create backup
media of applications you need to install on your computer before using
AlienRespawn. Use AlienRespawn only if System Restore did not resolve
your operating system problem.
CAUTION: Although AlienRespawn is designed to preserve the data les
on your computer, it is recommended that you backup your data les
before using AlienRespawn.
You can use AlienRespawn to restore your hard drive to the operating state it was
in when you purchased your computer, while preserving the data les.
AlienRespawn allows you to backup and restore your computer to an earlier
operating state.
AlienRespawn Basic
To restore the factory image while preserving the data les:
Turn o your computer.1.
Disconnect all the devices connected to the computer (such as USB drive, 2.
printer, and so on) and remove any recently added internal hardware.
NOTE: Do not disconnect the monitor, keyboard, mouse, and the power
cable.
Turn on your computer.3.
When the Alienware logo appears, press <F8> several times to access the 4.
Advanced Boot Options window.
NOTE: If you wait too long and the operating system logo appears, continue
to wait until you see the Microsoft Windows desktop; then, shut down your
computer and try again.
Select 5. Repair Your Computer.
Select 6. AlienRespawn and Emergency Backup from the System Recovery
Options menu and follow the instructions on the screen.
NOTE: e restoration process may take an hour or more depending on
the size of the data to be restored.
NOTE: For more information on AlienRespawn, see knowledge base article
353560 at support.dell.com.
57
CHAPTER 6: SYSTEM RECOVERY
Dell DataSafe Online Backup (Optional)
NOTE: Dell DataSafe Online Backup may not be available in all regions.
NOTE: A broadband connection is recommended for fast upload/download
speeds.
Dell DataSafe Online is an automated backup and recovery service that helps
protect your data and other important les from catastrophic incidents like theft,
re, or natural disasters. You can access the service on your computer using a
password-protected account.
For more information, go to delldatasafe.com.
To schedule backups:
Double-click the Dell DataSafe Online icon 1. on the taskbar.
Follow the instructions that appear on the screen.2.
Upgrading to AlienRespawn Professional
AlienRespawn provides additional features that allow you to:
Backup and restore your computer based on le types•
Backup les to a local storage device•
Schedule automated backups•
To upgrade to AlienRespawn Professional:
Double-click the AlienRespawn icon 1. in the notication area of your
desktop.
Click 2. Upgrade Now!
Follow the instructions on the screen.3.
58 CHAPTER 6: SYSTEM RECOVERY
59
CHAPTER 7: SPECIFICATIONS
is chapter provides specications of your desktop.
CHAPTER 7: SPECIFICATIONS
CHAPTER 8: SPECIFICATIONS
60 CHAPTER 7: SPECIFICATIONS
Computer Model
Alienware Aurora-R3
Dimensions
Height
(with top vents open)
432 mm (17 inches)
Width 249 mm (9.8 inches)
Depth 635 mm (25 inches)
Average weight 22.09 kg (48.7 lb)
NOTE: e weight of your desktop will vary
depending on the conguration and the
manufacturing variability.
Processor and System Chipset
Processor Intel Core i7
Intel Core i5
Intel Core i3
L2 cache 256 KB
L3 cache up to 8 MB
System chipset Intel P67
DMI speed 2.5 GT/s
DRAM bus width 64 bits
Processor address bus width 64 bits
Data bus bandwidth up to 6.4 GT/s
RAID support (internal SATA
drives only)
RAID 0
RAID 1
RAID 1+0
BIOS chip (NVRAM) 32 MB
61
CHAPTER 7: SPECIFICATIONS
Memory
Connectors four internally-accessible DDR3 DIMM sockets
Capacities 1 GB, 2 GB, and 4 GB
1333 MHz, 1600 MHz, and 1866 MHz
Minimum 3 GB
Maximum 16 GB
Memory types 2- channel DDR3
NOTE: For instructions on upgrading the memory, see “Removing and Replacing
Memory Module(s)” on page 37.
Back Panel Connectors
IEEE 1394 one 6-pin serial connector
Network adapter one RJ45 connector
USB one 4-pin USB 3.0-compliant connector
six 4-pin USB 2.0-compliant connectors
eSATA one 4-pin connector
Audio 7.1 channel line output, stereo microphone, and
stereo line input connectors
S/PDIF one optical and one coaxial output connector
Top Panel Connectors
USB one 4-pin USB 3.0-compliant connector
two 4-pin USB 2.0-compliant connectors
Audio one stereo headphone and microphone
connectors
Communications
Network adapter 10/100/1000 Ethernet LAN on system board
Wireless (optional) WiFi/Bluetooth wireless technology
Drives
Externally accessible three 5.25-inch drive bays for a Blu-ray Disc
combo, Blu-ray Disc Writer (6x), DVD+/-RW, DVD
Combo, or Media Card Reader (optional)
Internally accessible four 3.5-inch drive bays for SATA hard drives
NOTE: Your computer supports up to two SATA
3.0 (6Gb/s) hard drives.
62 CHAPTER 7: SPECIFICATIONS
Computer Environment
Temperature ranges:
Operating 10°C to 35°C (50°F to 95°F)
Storage –10°C to 45°C (14°F to 113°F)
Relative humidity (maximum) 20% to 80% (noncondensing)
Maximum vibration (using a random-vibration spectrum that simulates user
environment):
Operating 0.25 GRMS
Non-Operating 2.2 GRMS
Maximum shock (measured with hard drive in head-parked position and a 2-ms
half-sine pulse):
Operating 40 G for 2 ms with a change in velocity of
20 in/s (51 cm/s)
Non-Operating 50 G for 26 ms with a change in velocity
of 320 in/s (813 cm/s)
Altitude (maximum):
Operating –15.2 to 3048 m
(–50 to 10,000 ft)
Storage –15.2 to 10,668 m
(–50 to 35,000 ft)
Airborne contaminant level G2 or lower as dened by ISA-S71.04-1985
Expansion Bus
PCI Express x1:
Connectors two
Connector size 36-pin connectors
PCI Express x16:
Connectors two
Connector size 164 pins connectors
Audio
Type integrated 7.1 channel, High Definition Audio
with S/PDIF support
Controller Realtek ALC892 codec
Video
Type up to two graphic adapters - double-width, full
length PCI Express x16
Operating speed x16 with a single x16 video card
x8/x8 with dual x16 video cards
Power
Voltage 100-240V AC
NOTE: For information on voltage settings, see the safety information shipped
with your computer.
63
APPENDIX A: GENERAL AND ELECTRICAL SAFETY PRECAUTIONS
Computer Use
Route the power cable and all cables away from where people might walk or •
trip over them. Do not allow anything to rest on the power cable.
Do not spill anything on or into your computer. •
To avoid electrical shock, always unplug all power, modem and any other •
cables from the electrical outlets before handling the computer.
Electrostatic Discharge (ESD) Warning
Electrostatic Discharge (ESD) can cause damage to internal system components
if precautions are not taken. ESD is caused by static electricity and the damage
caused is usually permanent.
Computer technicians wear a special wrist-strap that grounds them to the
computer’s case to prevent ESD damage. You can reduce the chances of ESD
damage by doing the following:
Turn o your computer’s power and wait several minutes before starting to •
work.
Ground yourself by touching the case of the computer. •
Touch only those items which must be replaced. •
Avoid walking around while replacing items inside the case, especially if you •
are on a carpet or during low temperature and low humidity.
If you have to remove peripheral cards for any reason, place them on •
the portion of the computer’s case that was removed. Do not touch the
connectors at the bottom of the card that connect to the system board.
APPENDIX A: GENERAL AND ELECTRICAL
SAFETY PRECAUTIONS
Computer Setup
Read all instructions marked on the product and in the documentation •
before operating your computer.
Retain all safety and operating instructions.•
Never use this product near water or a heat source.•
Only set-up the computer on a stable work surface.•
Only operate the computer using the power source type indicated on the •
rating label.
Never block or cover any openings or fans in the computer case. ese are •
required for ventilation.
Never insert objects of any kind into the ventilation openings.•
Ensure that your computer is properly grounded when in use.•
Do not attempt to plug your computer into an outlet that is not properly •
grounded.
If an extension cable is used with your computer, ensure that the total •
ampere rating on the computer does not exceed the maximum rating on the
extension cable.
64 APPENDIX A: GENERAL AND ELECTRICAL SAFETY PRECAUTIONS
General Safety Precautions
Mechanical Shock: Your computer should never be subjected to severe •
mechanical shocks. Careless handling of your computer may cause damage.
Mechanical Shock is not covered by the warranty.
Electrical Shock: If you do not open up your computer, there is nothing to •
worry about. Your computer protects itself against most irregularities in the
power source.
When Should You Contact Alienware?
e power cable or plug is damaged. •
Your computer has had liquid spilled into it. •
Your computer was dropped or the case was damaged. •
Normal operation of the computer does not occur when the operating •
instructions are followed.
Replacement Components or Accessories
It is only advised to use replacement parts or accessories recommended by
Alienware.
Retain all boxes that were originally shipped to you in case you need to return any
merchandise.
65
APPENDIX B: CONTACTING ALIENWARE
Websites
You can learn about Alienware products and services on the following websites:
www.dell.com•
www.dell.com/ap• (Asian/Pacic countries only)
www.dell.com/jp• (Japan only)
www.euro.dell.com• (Europe only)
www.dell.com/la• (Latin American and Caribbean countries)
www.dell.ca• (Canada only)
You can access Alienware Support through the following websites:
support.dell.com•
support.jp.dell.com• (Japan only)
support.euro.dell.com• (Europe only)
support.la.dell.com• (Argentina, Brazil, Chile, Mexico)
APPENDIX B: CONTACTING ALIENWARE
For customers in the United States/Canada, call 1-800-ALIENWARE.
NOTE: If you do not have an active Internet connection, you can nd
contact information on your purchase invoice, packing slip, bill, or Dell
product catalog.
Dell provides several online and telephone-based support and service options.
Because availability varies by country and product, some services may not be
available in your area.
To contact Dell for sales, technical support, or customer service issues:
Visit 1. www.dell.com/contactdell.
Select your country or region.2.
Select the appropriate service or support link based on your need.3.
Choose the method of contacting Dell that is convenient for you.4.
66 APPENDIX B: CONTACTING ALIENWARE
Information for NOM, or Official Mexican Standard
(Only for Mexico)
e following information is provided in the device(s) described in this document
in accordance with the requirements of the Ofcial Mexican Standard (NOM):
Importer:
Dell México S.A. de C.V.
Paseo de la Reforma 2620 - Flat 11°
Col. Lomas Altas
11950 México, D.F.
Regulatory
Model Number
Regulatory
Type Voltage Frequency
Output
Intensity
D01M D01M003 100-240V AC 50-60 Hz 10.0 A/7.9 A
For details, read the safety information that shipped with your computer.
For additional safety best practices information, see
www.dell.com/regulatory_compliance.

Navigation menu