Dell 1707fpt 1707FPt_User Guide User Manual User's En Us
Dell-1707Fp-Monitor-Owners-Manual-112836 dell-1707fp-monitor-owners-manual-112836
User Manual: Dell dell-1707fpt Dell-1707FPt_User Guide
Open the PDF directly: View PDF 
.
Page Count: 45
Dell™ 1707FP AIO Color Monitor For Dell™ OptiPlex™
USFF Computer
About Your Monitor
Front View
Back View
Side View
Bottom View
Monitor Specifications
Caring for Your Monitor
Using Your Adjustable Monitor Stand
Height Adjustment
Tilt Adjustment
Setting Up Your Monitor
Cable Connections on the Back of the Monitor and the
Computer
Removing the cable cover and cables from the computer
Detaching the Monitor from the Stand
Using the OSD
Setting the Optimal Resolution
Using the Dell Soundbar (Optional)
Solving Problems
Troubleshooting Your Monitor
General Problems
Product Specific Problems
USB Problems
Troubleshooting Your Soundbar
Appendix
CAUTION: Safety Instructions
FCC Identification Information
Contacting Dell
Your Monitor Set-up Guide
Information in this document is subject to change without notice.
© 2006 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell™, PowerEdge™, PowerConnect™, PowerVault™, Dell™ Dimension™, Inspiron™, OptiPlex™, Latitude™, Dell
Precision™ and Dell | EMC are trademarks of Dell Inc; Microsoft, Windows and Windows NT are registered trademarks of Microsoft
Corporation; Adobe is a trademark of Adobe Systems Incorporated, which may be registered in certain jurisdictions. ENERGY STAR is a
registered trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR partner, Dell Inc. has determined that this product
meets the ENERGY STAR guidelines for energy efficiency. EMC is a registered trademark of EMC Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their
products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
February 2006
Back to Contents Page
About Your Monitor
Dell™ 1707FP AIO Color Monitor For Dell™ OptiPlex™ USFF Computer
Front View
Back View
Bottom View
Side View
Monitor Specifications
Caring for Your Monitor
Front View
1. Video input select
2. OSD menu / select button
3. Down button
4. Up button
5. Power button (with power light indicator)
Back View
1. Dell Soundbar mounting brackets — Attach the optional Dell Soundbar.
2. Security lock slot — Attach a lock to secure your monitor.
3. Barcode serial number label — Refer to this label if you need to contact Dell for technical support
4. VESA mounting holes (100mm [Behind attached base plate]) — Use to mount the monitor.
5. Stand removal button — Press to release the stand.
6. Regulatory rating label — Lists the regulatory approvals.
7. Thumbscrews — Fasten the chassis to the stand with thumbscrews.
Bottom View
1. Power connector - Connect the power cable
2. Dell Soundbar power connector - Connect the power cord for the Soundbar (optional)
3. DVI connector - Connect your computer DVI cable
4. VGA connector - Connect your computer VGA cable
5. USB upstream connector - Connect the USB cable that came with your monitor to the monitor and the computer. Once this cable is connected you can use the USB
connectors on the side and bottom of the monitor.
6. USB connector - Connect your USB devices. You can only use this connector after you have connected the USB cable to the computer and USB upstream connector on
the monitor.
Side View
USB connectors (downstream)
Left side Right side
Monitor Specifications
Power Management Modes
If you have VESA's DPM™ compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. This is
referred to as 'Power Save Mode'*. If input from keyboard, mouse or other input devices is detected by the computer, the monitor will automatically "wake up". The following
table shows the power consumption and signaling of this automatic power saving feature:
VESA Modes Horizontal Sync Vertical Sync Video Power Indicator Power Consumption
Normal operation( with Dell Soundbar and USB active) Active Active Active Green 75 W (maximum)
Normal operation Active Active Active Green 35 W (typical)
Active-off mode Inactive Inactive Blanked Amber Less than 2 W
Switch off - - - Off Less than 1 W
NOTE: The OSD will only function in the 'normal operation' mode. Otherwise one of the following messages will
appear when the “menu” or “plus” buttons are pressed when in Active-off mode.
1. Analog Input
In Power Save Mode
Press Any Key on Keyboard or Move Mouse or 2. Digital Input
In Power Save Mode
Press Any Key on Keyboard or Move Mouse
Activate the computer and 'wake up' the monitor to gain access to the OSD.
This monitor is ENERGY STAR®-compliant as well as TCO '99 / TCO '03 power management compatible.
* Zero power consumption in OFF mode can only be achieved by disconnecting the main cable from the monitor.
ENERGY STAR® is a U.S. registered mark. As an ENERGY STAR® Partner, DELL has determined that this product meets the ENERGY STAR® guidelines for energy
efficiency.
Pin Assignments
15-pin D-Sub connector:
Pin Number Monitor Side of the 15-pin Side Signal Cable
1 Video-Red
2 Video-Green
3 Video-Blue
4 GND
5 self-test
6 GND-R
7 GND-G
8 GND-B
9DDC +5V
10 GND
11 GND
12 DDC data
13 H-sync
14 V-sync
15 DDC clock
24 pin digital-only DVI connector:
Note: Pin 1 is at the top right.
Pin Signal Assignment Pin Signal Assignment Pin Signal Assignment
1T.M.D.S. Data 2- 9T.M.D.S. Data 1- 17 T.M.D.S. Data 0-
2T.M.D.S. Data 2+ 10 T.M.D.S. Data 1+ 18 T.M.D.S. Data 0+
3T.M.D.S. Data 2 Shield 11 T.M.D.S. Data 1 Shield 19 T.M.D.S. Data 0 Shield
4No Connect 12 No Connect 20 No Connect
5No Connect 13 No Connect 21 No Connect
6DDC Clock 14 +5V Power 22 T.M.D.S. Clock Shield
7DDC Data 15 self-test 23 T.M.D.S. Clock +
8No Connect 16 Hot Plug Detect 24 T.M.D.S. Clock -
Universal Serial Bus (USB) Interface
This monitor supports High-Speed Certified USB 2.0 interface.*
Data Rate Power Consumption
High speed 480 Mbps 2.5W (Max., each port)
Full speed 12 Mbps 2.5W (Max., each port)
Low speed 1.5 Mbps 2.5W (Max., each port)
USB ports:
1 upstream - rear
4 downstream - 2 on rear; 2 on left side
NOTE: USB 2.0 capability requires 2.0 capable computer
NOTE: Monitor's USB interface works ONLY when monitor is Powered ON (or in Power Save Mode). Switching your monitor OFF and then ON would re-
enumerate its USB interface; attached peripherals may take a few seconds to resume normal functionality.
Plug and Play Capability
You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended Display Identification Data
(EDID) using Display Data Channel (DDC) protocols so the system can configure itself and optimize the monitor settings. If desired, the user can select different settings, but in
most cases monitor installation is automatic.
General
Model number 1707FP AIO For Dell™ OptiPlex™ USFF
Flat Panel
Screen type Active matrix - TFT LCD
Screen dimensions 17 inches (17-inch viewable image size)
Preset display area:
Horizontal 337 mm (13.3 inches)
Vertical 270 mm (10.6 inches)
Pixel pitch 0.264 mm
Viewing angle 130° (vertical) typ, 140° (horizontal) typ
Luminance output 300 CD/m ²(typ)
Contrast ratio 600 to 1 (typ)
Faceplate coating Antiglare with hard-coating 3H
Backlight CCFL (4) edgelight system
Response Time 8ms typical
Resolution
Horizontal scan range 30 kHz to 81 kHz (automatic)
Vertical scan range 56 Hz to 76 Hz (automatic)
Optimal preset resolution 1280 x 1024 at 60 Hz
Highest preset resolution 1280 x 1024 at 75 Hz
Preset Display Modes
Display Mode Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (Horizontal/Vertical)
VESA, 720 x 400 31.5 70.0 28.3 -/+
VESA, 640 x 480 31.5 60.0 25.2 -/-
VESA, 640 x 480 37.5 75.0 31.5 -/-
VESA, 800 x 600 37.9 60.3 49.5 +/+
VESA, 800 x 600 46.9 75.0 49.5 +/+
VESA, 1024 x 768 48.4 60.0 65.0 -/-
VESA, 1024 x 768 60.0 75.0 78.8 +/+
VESA, 1152 x 864 67.5 75.0 108 +/+
VESA, 1280 x 1024 64.0 60.0 135.0 +/+
VESA, 1280 x 1024 80.0 75.0 135.0 +/+
Electrical
Video input signals Analog RGB, 0.7 Volts +/-5%, positive polarity at 75 ohm input impedance
Digital DVI-D TMDS, 600mV for each differential line, positive polarity at 50 ohm input
impedance
Synchronization input signals Separate horizontal and vertical synchronizations, polarity-free TTL level, SOG (Composite SYNC
on green)
AC input voltage / frequency / current 100 to 240 VAC / 50 or 60 Hz + 3 Hz / 2.0A (Max.)
Inrush current 120V:42A (Max.)
240V:80A (Max.)
Physical Characteristics
Connector type 15-pin D-subminiature, blue connector; DVI-D, white connector
Signal cable type Digital: Detachable, DVI-D, Solid pins, shipped attached to the monitor
Dimensions (with stand):
Height (Compressed) 16.66 inches (423.24 mm)
Height (Extended) 20.2 inches (513.24 mm)
Width 14.65. inches (372.1 mm)
Depth 10.44 inches (265.2 mm)
Dimensions: (without stand)
Height 12.17 inches (309.1 mm)
Width 14.65 inches (372.1 mm)
Depth 2.32 inches (59 mm)
Stand dimensions:
Height (Compressed) 16.19 inches (411.28 mm)
Height (Extended) 16.86 inches (428.32 mm)
Width 12.17 inches (309.2 mm)
Depth 10.44 inches (265.2 mm)
Weight with packaging 19.14 lbs (8.7 kg)
Weight with stand assembly and cables 14.63 lbs (6.65 kg)
Weight without stand assembly
(For wall mount or VESA mount considerations - no cables)
7.7 lbs (3.5 kg)
Weight of stand assembly 6.93 lbs (3.15 kg)
Environmental
Temperature:
Operating 5° to 35°C (41° to 95°F)
Nonoperating Storage: -20° to 60°C (-4° to 140°F)
Shipping: -20° to 60°C(-4° to 140°F)
Humidity:
Operating 10% to 80% (noncondensing)
Nonoperating Storage: 5% to 90% (noncondensing)
Shipping: 5% to 90%(noncondensing)
Altitude:
Operating 3,657.6m (12,000 ft) max
Nonoperating 12,192 m (40,000 ft) max
Thermal dissipation 256.08 BTU/hour (maximum)
109.261 BTU/hour (typical)
Caring for Your Monitor
CAUTION: Read and follow the safety instructions before cleaning the monitor.
CAUTION: Before cleaning the monitor, unplug the monitor from the electrical outlet.
To clean your antistatic screen, lightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the antistatic
coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or compressed air.
Use a lightly-dampened, warm cloth to clean the plastics. Avoid using detergent of any kind as some detergents leave a milky film on the plastics.
If you notice a white powder when you unpack your monitor, wipe it off with a cloth. This white powder occurs during the shipping of the monitor.
Handle your monitor with care as darker-colored plastics may scratch and show white scuff marks more than lighter-colored monitor.
To help maintain the best image quality on your monitor, use a dynamically changing screen saver and power off your monitor when not in use.
Back to Contents Page
Back to Contents Page
Using Your Adjustable Monitor Stand
Dell™ 1707FP AIO Color Monitor For Dell™ OptiPlex™ USFF Computer
Height Adjustment
Tilt Adjustment
Height Adjustment
Stand extends vertically 90mm for viewing comfort.
Tilt Adjustment
Viewing angle can be adjusted 40 forward and 210 backwards for viewing comfort.
Back to Contents Page
Back to Contents Page
Setting Up Your Monitor
Dell™ 1707FP AIO Color Monitor For Dell™ OptiPlex™ USFF Computer
Cable Connections on the Back of the Monitor and the Computer
Removing the Cable Cover and Cables from the Computer
Detaching the Monitor from the Stand
Using the OSD
Setting the Optimal Resolution
Using the Dell Soundbar (Optional)
Cable Connections on the Back of the Monitor and the Computer
1. Attach the monitor to the stand.
a) Fit the groove on the back of the monitor onto the two metal tabs on stand.
b) Lower the monitor until it locks in to place on the stand.
NOTE: The stand is detached and extended when the monitor is shipped from the factory.
NOTE: If you want to mount your AIO stand to a desk top, see the AIO Stand Template Sheet (*.pdf)
2. Slide the computer onto the stand. Push it in until the computer touches the locating tab in the stand.
3. Tighten the thumbscrews underneath the stand.
4. Connect the DVI cable to the computer. Route DVI cable as shown.
NOTE: This cable is shipped attached to the monitor.
5. Route the monitor power cable through the opening in the bottom of Cable Cover and connect it to the power cord receptacle on the back of the monitor
NOTE: The monitor power cable and the cable cover are shipped with the monitor.
6. Route the computer power adaptor cable (shipped with the computer) through the opening in the bottom of Cable Cover and connect it to the computer. Push in until it clicks.
7. Connect the USB, keyboard and mouse cables to the computer as shown.
a) Connect the short USB cable (shipped with monitor) ) to the upstream port of the monitor. Route this cable through the opening on the side of the cable cover. Connect the other end of USB
cable to any computer USB down stream port.
b) Route the mouse and keyboard cables through the opening in the bottom of Cable Cover and connect to two USB ports on the computer.
NOTE: There are four USB ports available on the back of the computer.
c) Route any other cables that connect to the computer (network, printer, external audio, etc.) through the opening in the bottom of Cable Cover before connecting them to the computer.
Connect all the cables before installing the cable cover.
d) Route all the cables that connect to the monitor (video, optional audio, power for monitor, power for optional audio) through the opening on the side of the cable cover.
8. Connect the power cables to an outlet. Install the cable cover.
a) Install the Cable Cover, being careful not to disconnect any of the cables.
b) Connect the computer power cable to the computer power adaptor.
c) Plug the power cables of the computer and the monitor into a nearby outlet.
9. (Optional) Install security lock to the cable cover.
Power on both monitor and computer. If your monitor displays an image, installation is complete. If it does not
display an image, see Troubleshooting.
Removing the Cable Cover and Cables from the Computer
1. Remove the optional security lock (if used).
2. Lift the unlock button in the cable cover, and lift the cable cover to remove it.
3. Push in the release button on the power cable before removing it from the computer.
Detaching the Monitor from the Stand
This monitor is VESA compliant for wall mounting, and detaching the monitor from the stand is necessary.
Steps for removing the monitor from the stand:
1. Press the stand removal button to release the stand.
2. Pick up the bottom of the stand. There are two metal tabs at the top of the VESA plate that insert into the monitor. Pull the bottom of the monitor away from the stand, being careful not to
scratch the monitor with the stand.
Using the Front Panel Buttons
Use the buttons on the front of the monitor to adjust the image settings.
Video input select
Use the Input Select button to select between two different video signals that may be connected to your monitor.
NOTE: The floating 'Dell Self-test Feature Check' dialog appears on a black background if the monitor
cannot sense a video signal. Depending upon the selected input, one of the dialogs shown below will
scroll continually.
or
OSD menu / select
The Menu button is used to open and exit the on-screen display (OSD), and exit from menus and sub-menus. See Using the OSD.
Down (-) and Up (+)
Use these buttons to adjust (decrease/increase ranges) items in the OSD menu.
Power Button and
Indicator
Use the power button to turn the monitor on and off.
The green light indicates the monitor is on and fully functional. An amber light indicates power save mode.
Using the OSD
NOTE: If you change the settings and then either proceed to another menu, or exit the OSD menu, the monitor automatically saves those changes. The changes are also
saved if you change the settings and then wait for the OSD menu to disappear.
1. Push the MENU button to open the OSD system and display the main menu.
Main Menu for Analog (VGA) Input Main Menu for Digital (DVI) Input
or
NOTE: Positioning and Image settings are only available when you are using the Analog (VGA) connector.
2. Push the - and + buttons to move between the setting options. As you move from one icon to another, the option name is highlighted. See the table below for a complete list of all the options
available for the monitor.
3. Push the MENU button once to activate the highlighted option.
4. Push - and + button to select the desired parameter.
5. Push menu to enter the slide bar and then use the - and + buttons, according to the indicators on the menu, to make your changes.
6. Push the Menu button once to return to the main menu to select another option or push the Menu button two or three times to exit from the OSD menu.
Icon Menu and
Submenus Description
Exit Select to exit the Main menu.
Brightness/
Contrast Brightness adjusts the luminance of the backlight.
Adjust Brightness first, then adjust Contrast only if further adjustment is necessary.
Push the + button to increase luminance and push the - button to decrease luminance (min 0 ~ max 100).
Contrast adjusts the degree of difference between darkness and lightness on the monitor screen.
Push the + button to increase the contrast and push the - button to decrease the contrast (min 0 ~ max 100).
NOTE: When using DVI source, the contrast adjustment is not available.
Positioning:
Horizontal
Vertical
Positioning moves the viewing area around on the monitor screen.
When making changes to either the Horizontal or Vertical settings, no changes occur to the size of the viewing area, the image shifts in response to your
selection.
Minimum is 0 (-) and maximum is 100 (+).
NOTE: When using DVI source, the Positioning option is not available
Auto Adjust Even though your computer recognizes your monitor on startup, the Auto Adjustment function optimizes the display settings for use with your particular
setup.
Select to activate automatic setup and adjustment. The following dialog appears on a black screen as the monitor self-adjusts to the current input:
Auto Adjust In Progress
Auto Adjustment allows the monitor to self-adjust to the incoming video signal. After using Auto Adjustment, you can further tune your monitor by using
the Pixel Clock (Coarse) and Phase (Fine) controls under Image Settings.
In most cases, Auto Adjust produces the best image for your configuration.
Image settings:
Pixel Clock
(Coarse)
Phase (Fine)
The Phase and Pixel Clock adjustments allow you to more closely adjust your monitor to your preference. These settings are accessed through the main
OSD menu, by selecting Image Settings.
Use the - and + buttons to make adjustments. (Minimum: 0 ~ Maximum: 100)
If satisfactory results are not obtained using the Phase adjustment, use the Pixel Clock (course) adjustment and then use Phase (fine), again.
NOTE: This function may change the width of the display image. Use the Horizontal function of the Position menu to center the
display image on the screen.
NOTE: When using DVI source, the Image Settings option is not available.
Color Settings
Normal Preset
Blue Preset
Red Preset
Color Settings adjusts the color temperature, color hue, and saturation.
The color hue is most noticeable in areas of white.
Normal Preset is selected to obtain the default (factory) color settings. This setting is also the “sRGB” standard default color space.
Blue Preset is selected to obtain a bluish tint. This color setting is typically used for text based applications (spreadsheets, programming, text editors
etc.).
Red Preset is selected to obtain a redder tint. This color setting is typically used for color intensive applications (photograph image editing,
multimedia, movies etc.).
User Preset
User Preset: Use the plus and minus buttons to increase or decrease each of the three colors (R, G, B) independently, in single digit increments,
from 0 to 100.
OSD Settings:
Horizontal
Position
Vertical
Position
OSD Hold Time
OSD Lock
Adjust the settings for the OSD, including the location, the amount of time the menu remains on-screen, and the rotation of the OSD.
Position of the OSD:
To adjust the horizontal position of the OSD, use the - and + buttons move OSD to the left and right.
To adjust the vertical position of the OSD, use the - and + buttons move OSD down and up.
OSD Hold Time:
The OSD stays active for as long as it is in use. Adjust the hold time, sets the length of time the OSD remains ctive after the last time you pressed a
button. Use the - and + buttons to adjust the slider in 5 second increments, from 5 to 60 seconds.
OSD Lock:
Controls user access to adjustments. When Yes (+) is selected, no user adjustments are allowed. All buttons are locked except the menu button.
NOTE: When the OSD is locked, pressing the menu button takes the user directly to the OSD settings menu, with OSD Lock selected.
Select No (-) to unlock and allow user access to all applicable settings.
NOTE: You can also lock or unlock the OSD by pushing and holding the Menu button for 15 seconds.
Language Select to have the OSD display in one of five languages (English, French, Spanish, German or Japanese).
NOTE: The change only affects the OSD, it has no effect on any software running on the computer.
Audio
(optional) You can select to have the audio on or off when the monitor is power saving mode.
Yes — enables audio
No — disables audio (default)
NOTE: When the Dell Soundbar is not properly connected to the monitor, the audio menu is not available.
Factory Reset: Reset the OSD menu options to the factory preset values.
Exit — Select to exit out of Factory Reset menu without resetting any OSD options.
Position settings only — Change the settings for Image Position back to original factory settings.
Color settings only — Change the Red, Green, and Blue settings back to their original factory settings and set the default setting for Normal Preset.
All settings — Change all the user adjustable settings including color, position, brightness, contrast and OSD hold time to the factory defaults. The
language of the OSD does not change.
OSD Warning Messages
One of the following warning messages may appear on the screen indicating that the monitor is out of sync.
1. Analog Input
Cannot Display This Video Mode or 2.Digital Input
Cannot Display This Video Mode
This means that the monitor cannot synchronize with the signal that it is receiving from the computer. Either the signal is too high or too low for the monitor to use. See Specifications for the
Horizontal and Vertical frequency ranges addressable by this monitor. Recommended mode is 1280 X 1024 @ 60Hz.
NOTE: The floating Dell Self-test Feature Check dialog appears on-screen if the monitor cannot sense a video signal.
or
Occasionally, no warning message appears, but the screen is blank, this could also indicate that the monitor is not synchronizing with the computer.
See Solving Problems for more information.
Setting the Optimal Resolution
1. Right-click on the desktop and click Properties.
2. Select the Settings tab.
3. Set the refresh rate to 60 Hz.
4. Set the screen resolution to 1280 x 1024 and ensure the refresh rate is still set at 60 Hz.
5. Click OK.
If you do not see 1280 x 1024 as an option, you may need to update your graphics driver.
If you have a Dell desktop computer you can do one of the following:
Insert your monitor CD in to your CD drive and download the driver located on the CD.
Go to support.dell.com, enter your service tag, and download the latest driver for your graphics card.
If you have a Dell portable computer:
Go to support.dell.com, enter you service tag, and download the latest driver for your graphics card.
If you are using a non-Dell computer:
Go to the support site for you computer and download the latest graphic drivers
Go to your graphics card website and download the latest graphic drivers
Using the Dell Soundbar (Optional)
1. Attach mechanism
2. Power/volume control
3. Power indicator
4. Headphone connectors
Soundbar Attachment to the Monitor
NOTICE: Do not use the soundbar power connector with any other device.
1. Attach the Soundbar by aligning the two slots on the Soundbar with the two tabs on the bottom of the monitor.
2. Slide the Soundbar to the left until it snaps in to place.
3. Plug in the power cord from the Soundbar in to the connector on the back of the monitor.
4. Insert the green stereo plug from the Soundbar in to your computer's audio output connector.
NOTE: Soundbar Power Connector +12V DC output is for optional only.
NOTICE: Do not use with any device other than Dell Soundbar .
Back to Contents Page
Back to Contents Page
Solving Problems
Dell™ 1707FP AIO Color Monitor For Dell™ OptiPlex™ USFF Computer
Troubleshooting Your Monitor
General Problems
Product Specific Problems
USB Problems
Troubleshooting Your Soundbar
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions.
Troubleshooting Your Monitor
Self-Test Feature Check (STFC)
Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your
monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by
performing the following steps:
1. Turn off both your computer and the monitor.
2. Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove both Digital
(white connector) and the Analog(blue connector) cables from the back of computer.
3. Turn on the monitor.
The floating 'Dell - Self-Test Feature Check' dialog box should appear on-screen (against a black
background) if the monitor cannot sense a video signal and is working correctly. While in self-test
mode, the power LED remains green. Also, depending upon the selected input, one of the dialogs
shown below will continuously scroll through the screen.
or
This box also appears during normal system operation if the video cable becomes disconnected or
damaged.
4. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.
If your monitor screen remains blank after you use the previous procedure, check your video controller and computer
system; your monitor is functioning properly.
OSD Warning Messages
One of the following warning messages may appear on the screen indicating that the monitor is out of sync.
1. Analog Input
Cannot Display This Video Mode or 2.Digital Input
Cannot Display This Video Mode
This means that the monitor cannot synchronize with the signal that it is receiving from the computer. Either the signal is
too high or too low for the monitor to use. See Monitor Specifications for the Horizontal and Vertical frequency ranges
addressable by this monitor. Recommended mode is 1280 X 1024 @ 60Hz.
Occasionally, no warning message appears, but the screen is blank...this could also indicate that the monitor is not
synchronizing with the computer or the monitor is in a power save mode.
General Problems
The following table contains general information about common monitor problems you might encounter.
COMMON
SYMPTOMS WHAT YOU EXPERIENCE POSSIBLE SOLUTIONS
No Video/ Power
LED off No picture, monitor is
dead Check connection integrity at both ends of the video cable
Ensure the monitor and computer are plugged in to a working
electrical outlet
Ensure power button depressed fully
No Video/ Power
LED on No picture or no
brightness Press the input select button the front of the monitor and
ensure the correct input source is selected
Increase brightness & contrast controls
Perform monitor self-test feature check
Check for bent or broken pins
Re-boot your computer and monitor.
Poor Focus Picture is fuzzy, blurry or
ghosting Push Auto adjust button
Adjust Phase and Clock controls via OSD
Eliminate video extension cables
Perform monitor reset
Lower video resolution or increase font size
Shaky/Jittery
Video Wavy picture or fine
movement Push Auto Adjust button
Adjust Phase and Clock controls via OSD
Perform monitor reset
Check environmental factors
Relocate and test in other room
Missing Pixels LCD screen has spots Cycle power on-off
These are pixels that are permanently off and is a natural
defect that occurs in LCD technology
Brightness
Problems Picture too dim or too
bright Perform monitor reset
Push Auto Adjust button
Adjust brightness & contrast controls
Geometric
Distortion Screen not centered
correctly Perform monitor reset on "Position Settings Only"
Push auto-adjust button
Adjust the centering controls
Ensure monitor is in proper video mode
Horizontal/Vertical
Lines Screen has one or more
lines Perform monitor reset
Push Auto Adjust button
Adjust Phase and Clock controls via OSD
Perform monitor self-test feature check and determine if these
lines are also in self-test mode
Check for bent or broken pins
Sync Problems Screen is scrambled or
appears torn Perform monitor reset
Push Auto Adjust button
Adjust Phase and Clock controls via OSD
Perform monitor self-test feature check to determine if
scrambled screen appears in self-test mode
Check for bent or broken pins
Boot up in the "safe mode"
LCD Scratched Screen has scratches or
smudges Turn monitor off and clean the screen
For cleaning instruction, see Caring for Your Monitor.
Safety Related
Issues Visible signs of smoke or
sparks Do not perform any troubleshooting steps
Monitor needs to be replaced
Intermittent
Problems Monitor malfunctions on &
off Ensure monitor is in proper video mode
Ensure video cable connection to computer and to the flat panel
is secure
Perform monitor reset
Perform monitor self-test feature check to determine if the
intermittent problem occurs in self-test mode
Image Retention
(from a static
image)
Faint Shadow from the
static image displayed
appears on the
screen
Use the Power Management feature to turn off the monitor at
all times when not in use. Alternatively, use a dynamically
changing screensaver left on the monitor for a long period of
time.
Product Specific Problems
SPECIFIC SYMPTOMS WHAT YOU EXPERIENCE POSSIBLE SOLUTIONS
Screen image is too small Image is centered on screen, but
does not fill entire viewing area Perform monitor reset on "All Settings"
Cannot adjust the monitor with
the buttons on the front panel OSD does not appear on the
screen Turn the monitor off and unplug the
power cord and then plug back and
power on
USB Problems
SPECIFIC SYMPTOMS WHAT YOU EXPERIENCE POSSIBLE SOLUTIONS
USB interface is not
working USB peripherals are not working Check that your monitor is powered
ON.
Reconnect the upstream cable to
your computer.
Reconnect the USB peripherals
(downstream connector).
Switch off and then turn on the
monitor again.
High Speed USB 2.0
interface is slow. High Speed USB 2.0 peripherals working
slowly or not at all. Check that your computer is USB 2.0
capable.
Verify USB 2.0 source on your
computer.
Reconnect the upstream cable to
your computer.
Reconnect the USB peripherals
(downstream connector).
Troubleshooting Your Soundbar
COMMON
SYMPTOMS
WHAT YOU
EXPERIENCE
POSSIBLE SOLUTIONS
No Sound No power to Soundbar
- the power indicator is
off.
(built-in DC power
supply. i.e. 1707FP )
Turn the Power/Volume knob on the Soundbar clockwise to the middle
position; check if the power indicator (green LED) on the front of the
Soundbar is illuminated.
Confirm that the power cable from the Soundbar is plugged into the
monitor.
Confirm that the monitor has power.
If the monitor has no power, see Troubleshooting your monitor for
monitor common problem.
No Sound Soundbar has power -
power indicator is on. Plug the audio line-in cable into the computer's audio out jack.
Set all Windows volume controls to their maximum.
Play some audio content on the computer (i.e. audio CD, or MP3).
Turn the Power/Volume knob on the Soundbar clockwise to a higher
volume setting.
Clean and reseat the audio line-in plug.
Test the Soundbar using another audio source (i.e. portable CD player).
Distorted
Sound Computer's sound card
is used as the audio
source.
Clear any obstructions between the Soundbar and the user.
Confirm that the audio line-in plug is completely inserted into the jack of
the sound card.
Set all Windows volume controls to their midpoints.
Decrease the volume of the audio application.
Turn the Power/Volume knob on the Soundbar counter-clockwise to a
lower volume setting.
Clean and reseat the audio line-in plug.
Troubleshoot the computer's sound card.
Test the Soundbar using another audio source (i.e. portable CD player).
Distorted
Sound Other audio source is
used. Clear any obstructions between the Soundbar and the user.
Confirm that the audio line-in plug is completely inserted into the jack of
the audio source.
Decrease the volume of the audio source.
Turn the Power/Volume knob on the Soundbar counter-clockwise to a
lower volume setting.
Clean and reseat the audio line-in plug.
Unbalanced
Sound
Output
Sound from only one
side of Soundbar Clear any obstructions between the Soundbar and the user.
Confirm that the audio line-in plug is completely inserted into the jack of
the sound card or audio source.
Set all Windows audio balance controls (L-R) to their midpoints.
Clean and reseat the audio line-in plug.
Troubleshoot the computer's sound card.
Test the Soundbar using another audio source (i.e. portable CD player).
Low Volume Volume is too low. Clear any obstructions between the Soundbar and the user.
Turn the Power/Volume knob on the Soundbar clockwise to the maximum
volume setting.
Set all Windows volume controls to their maximum.
Increase the volume of the audio application.
Test the Soundbar using another audio source (i.e. portable CD player).
Back to Contents Page
Back to Contents Page
Appendix
Dell™ 1707FP AIO Color Monitor For Dell™ OptiPlex™ USFF Computer
CAUTION: Safety Instructions
FCC Identification Information
Contacting Dell
Your Monitor Setup Guide
CAUTION: Safety Instructions
CAUTION: Use of controls, adjustments, or procedures other than those specified in this documentation may result
in exposure to shock, electrical hazards, and/or mechanical hazards.
Read and follow these instructions when connecting and using your computer monitor:
To help avoid damaging your computer, be sure that the voltage selection switch on the power supply for the computer is set to
match the alternating current (AC) power available at your location:
115 volts (V)/60 hertz (Hz) in most of North and South America and some Far Eastern countries such as Japan, South
Korea (also 220 volts (V)/60 hertz (Hz)), and Taiwan.
230 volts (V)/50 hertz (Hz) in most of Europe, the Middle East, and the Far East.
Always be sure that your monitor is electrically rated to operate with the AC power available in your location.
NOTE: This monitor does not need or have a voltage selection switch for setting the AC voltage input. It will automatically accept any
AC input voltage according to the ranges defined in the "Electrical Specifications" section in the User's Guide.
Do not store or use the monitor in locations that are exposed to heat, direct sunlight, or extreme cold.
Avoid moving the monitor between locations with large temperature differences.
Do not subject the monitor to severe vibration or high impact conditions. For example, do not place the monitor inside a car
trunk.
Do not store or use the monitor in locations exposed to high humidity or dusty environment.
Do not allow water or other liquids to spill on or into the monitor.
Keep flat panel monitor in room temperature conditions. Excessive cold or hot conditions can have an adverse effect on the liquid
crystal of the display.
Never insert anything metallic into the monitor openings. Doing so may create the danger of electric shock.
To avoid electric shock, never touch the inside of the monitor. Only a qualified technician should open the monitor case.
Never use your monitor if the power cable has been damaged. Ensure that nothing rests on your computer's cables and that the
cables are not located where they can be stepped on or tripped over.
Be sure to grasp the plug, not the cable, when disconnecting the monitor from an electric socket.
Openings in the monitor cabinet are provided for ventilation. To prevent overheating, these openings should not be blocked or
covered. Avoid using the monitor on a bed, sofa, rug, or other soft surface, as doing so may block the ventilation openings in the
bottom of the cabinet. If you place the monitor in a bookcase or an enclosed space, be sure to provide adequate ventilation and
air flow.
Place your monitor in a location with low humidity and minimum dust. Avoid places similar to a damp basement or dusty hallway.
Do not expose the monitor to rain or use it near water (in kitchens, next to swimming pools, etc.). If the monitor accidentally
gets wet, unplug it and contact an authorized dealer immediately. You can clean the monitor with a damp cloth when necessary,
being sure to unplug the monitor first.
Place the monitor on a solid surface and treat it carefully. The screen is made of glass and can be damaged if dropped or hit
sharply.
Locate your monitor near an easily accessible electric outlet.
If your monitor does not operate normally - in particular, if there are any unusual sounds or smells coming from it - unplug it
immediately and contact an authorized dealer or service center.
Do not attempt to remove the back cover, as you will be exposed to an electrical shock hazard. The back cover should only be
removed by qualified service personnel.
High temperatures can cause problems. Don't use your monitor in direct sunlight, and keep it away from heaters, stoves,
fireplaces, and other sources of heat.
Unplug the monitor when it is going to be left unused for an extended period of time.
Unplug your monitor from the electric outlet before any service is performed.
LAMP(S) INSIDE THIS PRODUCT CONTAIN MERCURY AND MUST BE RECYCLED OR DISPOSED OF ACCORDING TO LOCAL,
STATE OR FEDERAL LAWS. FOR MORE INFORMATION, GO TO WWW.DELL.COM/HG OR CONTACT THE ELECTRONIC INDUSTRIES
ALLIANCE AT WWW.EIAE.ORG.
FCC Identification Information
The following information is provided on the device or devices covered in this document in compliance with FCC regulations:
Product name: Flat Panel Monitor
Model number: 1707FPt
Company name: Dell Inc.
Dell Inc.
One Dell Way
Round Rock, Texas 78682 USA
512-338-4400
Contacting Dell
To contact Dell electronically, you can access the following websites:
www.dell.com
support.dell.com (support)
For specific web addresses for your country, find the appropriate country section in the table below.
NOTE: Toll-free numbers are for use within the country for which they are listed.
NOTE: In certain countries, support specific to Dell XPS™ portable computers is available at a separate telephone
number listed for participating countries. If you do not see a telephone number listed that is specific for XPS portable
computers, you may contact Dell through the support number listed and your call will be routed appropriately.
When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need
assistance in determining which codes to use, contact a local or an international operator.
Country (City)
International Access
Code Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address Area Codes,
Local Numbers, and
Toll-Free Numbers
Anguilla General Support toll-free: 800-335-0031
Antigua and Barbuda General Support 1-800-805-5924
Argentina (Buenos
Aires)
International Access Code:
00
Country Code: 54
City Code: 11
Website: www.dell.com.ar
E-mail: us_latin_services@dell.com
E-mail for desktop and portable computers:
la-techsupport@dell.com
E-mail for servers and EMC® storage products:
la_enterprise@dell.com
Customer Care toll-free: 0-800-444-0730
Technical Support toll-free: 0-800-444-0733
Technical Support Services toll-free: 0-800-444-0724
Sales 0-810-444-3355
Aruba General Support toll-free: 800-1578
Australia (Sydney)
International Access Code:
0011
Country Code: 61
City Code: 2
Website: support.ap.dell.com
13Dell-133355
E-mail: support.ap.dell.com.contactus
General Support
Austria (Vienna)
International Access Code:
900
Country Code: 43
City Code: 1
Website: support.euro.dell.com
E-mail: tech_support_central_europe@dell.com
Home/Small Business Sales 0820 240 530 00
Home/Small Business Fax 0820 240 530 49
Home/Small Business Customer Care 0820 240 530 14
Preferred Accounts/Corporate Customer Care 0820 240 530 16
Support for XPS portable computers only 0820 240 530 81
Home/Small Business Support for all other Dell computers 0820 240 530 14
Preferred Accounts/Corporate Technical Support 0660 8779
Switchboard 0820 240 530 00
Bahamas General Support toll-free: 1-866-278-6818
Barbados General Support 1-800-534-3066
Belgium (Brussels)
International Access Code:
00
Country Code: 32
City Code: 2
Website: support.euro.dell.com
E-mail for French-speaking Customers:
support.euro.dell.com/be/fr/emaildell/
Technical Support for XPS portable computers only 02 481 92 96
Technical Support for all other Dell computers 02 481 92 88
Technical Support Fax 02 481 92 95
Customer Care 02 713 15 .65
Corporate Sales 02 481 91 00
Fax 02 481 92 99
Switchboard 02 481 91 00
Bermuda General Support 1-800-342-0671
Bolivia General Support toll-free: 800-10-0238
Brazil
International Access Code:
00
Country Code: 55
City Code: 51
Website: www.dell.com/br
Customer Support, Technical Support 0800 90 3355
Technical Support Fax 51 481 5470
Customer Care Fax 51 481 5480
Sales 0800 90 3390
British Virgin Islands General Support toll-free: 1-866-278-6820
Brunei
Country Code: 673
Technical Support (Penang, Malaysia) 604 633 4966
Customer Care (Penang, Malaysia) 604 633 4888
Transaction Sales (Penang, Malaysia) 604 633 4955
Canada (North York,
Ontario)
International Access Code:
011
Online Order Status: www.dell.ca/ostatus
AutoTech (automated Hardware and Warranty Support) toll-free: 1-800-247-9362
Customer Service (Home Sales/Small Business) toll-free: 1-800-847-4096
Customer Service (med./large business, government) toll-free: 1-800-326-9463
Customer Service (printers, projectors, televisions, handhelds,
digital jukebox, and wireless) toll-free: 1-800-847-4096
Hardware Warranty Support (Home Sales/Small Business) toll-free: 1-800-906-3355
Hardware Warranty Support (med./large bus., government) toll-free: 1-800-387-5757
Hardware Warranty Support (printers, projectors, televisions,
handhelds, digital jukebox, and wireless) 1-877-335-5767
Sales (Home Sales/Small Business) toll-free: 1-800-387-5752
Sales (med./large bus., government) toll-free: 1-800-387-5755
Spare Parts Sales & Extended Service Sales 1 866 440 3355
Cayman Islands General Support 1-800-805-7541
Chile (Santiago)
Country Code: 56
City Code: 2
Sales and Customer Support toll-free: 1230-020-4823
China (Xiamen)
Country Code: 86
City Code: 592
Technical Support website: support.dell.com.cn
Technical Support E-mail: cn_support@dell.com
Customer Care E-mail: customer_cn@dell.com
Technical Support Fax 592 818 1350
Technical Support (Dell™ Dimension™ and Inspiron) toll-free: 800 858 2969
Technical Support (OptiPlex™, Latitude™, and Dell Precision™) toll-free: 800 858 0950
Technical Support (servers and storage) toll-free: 800 858 0960
Technical Support (projectors, PDAs, switches, routers, and so
on) toll-free: 800 858 2920
Technical Support (printers) toll-free: 800 858 2311
Customer Care toll-free: 800 858 2060
Customer Care Fax 592 818 1308
Home and Small Business toll-free: 800 858 2222
Preferred Accounts Division toll-free: 800 858 2557
Large Corporate Accounts GCP toll-free: 800 858 2055
Large Corporate Accounts Key Accounts toll-free: 800 858 2628
Large Corporate Accounts North toll-free: 800 858 2999
Large Corporate Accounts North Government and Education toll-free: 800 858 2955
Large Corporate Accounts East toll-free: 800 858 2020
Large Corporate Accounts East Government and Education toll-free: 800 858 2669
Large Corporate Accounts Queue Team toll-free: 800 858 2572
Large Corporate Accounts South toll-free: 800 858 2355
Large Corporate Accounts West toll-free: 800 858 2811
Large Corporate Accounts Spare Parts toll-free: 800 858 2621
Colombia General Support 980-9-15-3978
Costa Rica General Support 0800-012-0435
Czech Republic (Prague)
International Access Code:
00
Country Code: 420
Website: support.euro.dell.com
E-mail: czech_dell@dell.com
Technical Support 22537 2727
Customer Care 22537 2707
Fax 22537 2714
Techical Fax 22537 2728
Switchboard 22537 2711
Denmark (Copenhagen)
International Access Code:
00
Country Code: 45
Website: support.euro.dell.com
E-mail: support.euro.dell.com/dk/da/emaildell/
Technical Support for XPS portable computers only 7010 0074
Technical Support for all other Dell computers 7023 0182
Customer Care (Relational) 7023 0184
Home/Small Business Customer Care 3287 5505
Switchboard (Relational) 3287 1200
Switchboard Fax (Relational) 3287 1201
Switchboard (Home/Small Business) 3287 5000
Switchboard Fax (Home/Small Business) 3287 5001
Dominica General Support toll-free: 1-866-278-6821
Dominican Republic General Support 1-800-148-0530
Ecuador General Support toll-free: 999-119
El Salvador General Support 01-899-753-0777
Finland (Helsinki)
International Access Code:
990
Country Code: 358
City Code: 9
Website: support.euro.dell.com
E-mail: support.euro.dell.com/fi/fi/emaildell/
Technical Support 09 253 313 60
Customer Care 09 253 313 38
Fax 09 253 313 99
Switchboard 09 253 313 00
France (Paris)
(Montpellier)
International Access Code:
00
Country Code: 33
City Codes: (1) (4)
Website: support.euro.dell.com
Home and Small Business
Technical Support for XPS portable computers only 0825 387 129
Technical Support for all other Dell computers 0825 387 270
Customer Care 0825 823 833
Switchboard 0825 004 700
Switchboard (calls from outside of France) 04 99 75 40 00
Sales 0825 004 700
Fax 0825 004 701
Fax (calls from outside of France) 04 99 75 40 01
Corporate
Technical Support 0825 004 719
Customer Care 0825 338 339
Switchboard 01 55 94 71 00
Sales 01 55 94 71 00
Fax 01 55 94 71 01
Germany (Langen)
International Access Code:
00
Country Code: 49
City Code: 6103
Website: support.euro.dell.com
E-mail: tech_support_central_europe@dell.com
Technical Support for Inspiron XPS computers only 06103 766-7222
Technical Support for all other Dell computers 06103 766-7200
Home/Small Business Customer Care 0180-5-224400
Global Segment Customer Care 06103 766-9570
Preferred Accounts Customer Care 06103 766-9420
Large Accounts Customer Care 06103 766-9560
Public Accounts Customer Care 06103 766-9555
Switchboard 06103 766-7000
Greece
International Access Code:
00
Country Code: 30
Website: support.euro.dell.com
E-mail: support.euro.dell.com/gr/en/emaildell/
Technical Support 00800-44 14 95 18
Gold Service Technical Support 00800-44 14 00 83
Switchboard 2108129810
Gold Service Switchboard 2108129811
Sales 2108129800
Fax 2108129812
Grenada General Support toll-free: 1-866-540-3355
Guatemala General Support 1-800-999-0136
Guyana General Support toll-free: 1-877-270-4609
Hong Kong
International Access Code:
001
Country Code: 852
Website: support.ap.dell.com
Technical Support E-mail: apsupport@dell.com
Technical Support (Dimension and Inspiron) 2969 3188
Technical Support (OptiPlex, Latitude, and Dell Precision) 2969 3191
Technical Support (PowerApp™, PowerEdge™, PowerConnect™,
and PowerVault™) 2969 3196
Customer Care 3416 0910
Large Corporate Accounts 3416 0907
Global Customer Programs 3416 0908
Medium Business Division 3416 0912
Home and Small Business Division 2969 3105
India E-mail: india_support_desktop@dell.com
india_support_notebook@dell.com
india_support_Server@dell.com
Technical Support 1600 33 8045
and 1600 33 8046
Sales (Large Corporate Accounts ) 1600 33 8044
Sales (Home and Small Business ) 1600 33 8046
Ireland (Cherrywood)
International Access Code:
00
Country Code: 353
City Code: 1
Website: support.euro.dell.com
E-mail: dell_direct_support@dell.com
Technical Support for Inspiron XPS computers only 1850 200 722
Technical Support for all other Dell computers 1850 543 543
U.K. Technical Support (dial within U.K. only) 0870 908 0800
Home User Customer Care 01 204 4014
Small Business Customer Care 01 204 4014
U.K. Customer Care (dial within U.K. only) 0870 906 0010
Corporate Customer Care 1850 200 982
Corporate Customer Care (dial within U.K. only) 0870 907 4499
Ireland Sales 01 204 4444
U.K. Sales (dial within U.K. only) 0870 907 4000
Fax/Sales Fax 01 204 0103
Switchboard 01 204 4444
Italy (Milan)
International Access Code:
00
Country Code: 39
City Code: 02
Website: support.euro.dell.com
E-mail: support.euro.dell.com/it/it/emaildell/
Home and Small Business
Technical Support 02 577 826 90
Customer Care 02 696 821 14
Fax 02 696 821 13
Switchboard 02 696 821 12
Corporate
Technical Support 02 577 826 90
Customer Care 02 577 825 55
Fax 02 575 035 30
Switchboard 02 577 821
Jamaica General Support (dial from within Jamaica only) 1-800-682-3639
Japan (Kawasaki)
International Access Code:
001
Website: support.jp.dell.com
Technical Support (servers) toll-free: 0120-198-498
Country Code: 81
City Code: 44
Technical Support outside of Japan (servers) 81-44-556-4162
Technical Support (Dimension and Inspiron) toll-free: 0120-198-226
Technical Support outside of Japan (Dimension and Inspiron) 81-44-520-1435
Technical Support (Dell Precision, OptiPlex, and Latitude) toll-free:0120-198-433
Technical Support outside of Japan (Dell Precision, OptiPlex, and
Latitude) 81-44-556-3894
Technical Support (PDAs, projectors, printers, routers) toll-free: 0120-981-690
Technical Support outside of Japan (PDAs, projectors, printers,
routers) 81-44-556-3468
Faxbox Service 044-556-3490
24-Hour Automated Order Service 044-556-3801
Customer Care 044-556-4240
Business Sales Division (up to 400 employees) 044-556-1465
Preferred Accounts Division Sales (over 400 employees) 044-556-3433
Large Corporate Accounts Sales (over 3500 employees) 044-556-3430
Public Sales (government agencies, educational institutions, and
medical institutions) 044-556-1469
Global Segment Japan 044-556-3469
Individual User 044-556-1760
Switchboard 044-556-4300
Korea (Seoul)
International Access Code:
001
Country Code: 82
City Code: 2
E-mail: krsupport@dell.com
Support toll-free: 080-200-3800
Support (Dimension, PDA, Electronics and Accessories) toll-free: 080-200-3801
Sales toll-free: 080-200-3600
Fax 2194-6202
Switchboard 2194-6000
Technical Support (Electronics and Accessories) toll-free: 080-200-3801
Latin America Customer Technical Support (Austin, Texas, U.S.A.) 512 728-4093
Customer Service (Austin, Texas, U.S.A.) 512 728-3619
Fax (Technical Support and Customer Service) (Austin, Texas,
U.S.A.) 512 728-3883
Sales (Austin, Texas, U.S.A.) 512 728-4397
SalesFax (Austin, Texas, U.S.A.) 512 728-4600
or 512 728-3772
Luxembourg
International Access Code:
00
Country Code: 352
Website: support.euro.dell.com
Support 342 08 08 075
Home/Small Business Sales toll-free: 080016884
Corporate Sales 02 481 91 00
Customer Care 02 481 91 19
Fax 02 481 92 99
Switchboard 02 481 91 00
Macao
Country Code: 853
Technical Support toll-free: 0800 105
Customer Service (Xiamen, China) 34 160 910
Transaction Sales (Xiamen, China) 29 693 115
Malaysia (Penang)
International Access Code:
00
Country Code: 60
City Code: 4
Website: support.ap.dell.com
Technical Support (Dell Precision, OptiPlex, and Latitude) toll-free: 1 800 88 0193
Technical Support (Dimension, Inspiron, and Electronics and
Accessories) toll-free: 1 800 88 1306
Technical Support (PowerApp, PowerEdge, PowerConnect, and
PowerVault) toll-free: 1800 88 1386
Customer Care toll-free: 1800 88 1386(option6)
Transaction Sales toll-free: 1 800 888 202
Corporate Sales toll-free: 1 800 888 213
Mexico
International Access Code:
00
Country Code: 52
Customer Technical Support 001-877-384-8979
or 001-877-269-3383
Sales 50-81-8800
or 01-800-888-3355
Customer Service 001-877-384-8979
or 001-877-269-3383
Main 50-81-8800
or 01-800-888-3355
Montserrat General Support toll-free: 1-866-278-6822
Netherlands Antilles General Support 001-800-882-1519
Netherlands
(Amsterdam)
International Access Code:
00
Country Code: 31
City Code: 20
Website: support.euro.dell.com
Technical Support for Inspiron XPS computers only 020 674 45 94
Technical Support for all other Dell computers 020 674 45 00
Technical Support Fax 020 674 47 66
Home/Small Business Customer Care 020 674 42 00
Relational Customer Care 020 674 4325
Home/Small Business Sales 020 674 55 00
Relational Sales 020 674 50 00
Home/Small Business Sales Fax 020 674 47 75
Relational Sales Fax 020 674 47 50
Switchboard 020 674 50 00
Switchboard Fax 020 674 47 50
New Zealand
International Access Code:
00
Country Code: 64
Website: support.ap.dell.com
E-mail: support.ap.dell.com/contactus
General Support 0800 441 567
Nicaragua General Support 001-800-220-1006
Norway (Lysaker)
International Access Code:
00
Country Code: 47
Website: support.euro.dell.com
Technical Support for XPS portable computers only 815 35 043
Technical Support for all other Dell products 671 16882
Relational Customer Care 671 17575
Home/Small Business Customer Care 23162298
Switchboard 671 16800
Fax Switchboard 671 16865
Panama General Support 001-800-507-0962
Peru General Support 0800-50-669
Poland (Warsaw)
International Access Code:
011
Country Code: 48
City Code: 22
Website: support.euro.dell.com
E-mail: pl_support_tech@dell.com
Customer Service Phone 57 95 700
Customer Care 57 95 999
Sales 57 95 999
Customer Service Fax 57 95 806
Reception Desk Fax 57 95 998
Switchboard 57 95 999
Portugal
International Access Code:
00
Website: support.euro.dell.com
E-mail: support.euro.dell.com/pt/en/emaildell/
Technical Support 707200149
Country Code: 351
Customer Care 800 300 413
Sales 800 300 410 or 800 300 411 or
800 300 412 or 21 422 07 10
Fax 21 424 01 12
Puerto Rico General Support 1-800-805-7545
St. Kitts and Nevis General Support toll-free: 1-877-441-4731
St. Lucia General Support 1-800-882-1521
St. Vincent and the
Grenadines General Support toll-free: 1-877-270-4609
Singapore (Singapore)
International Access Code:
005
Country Code: 65
Website: support.ap.dell.com
Technical Support (Dimension, Inspiron, and Electronics and
Accessories) toll-free: 1800 394 7430
Technical Support (OptiPlex, Latitude, and Dell Precision) toll-free: 1800 394 7488
Technical Support (PowerApp, PowerEdge, PowerConnect, and
PowerVault) toll-free: 1800 394 7478
Customer Care toll-free: 1800 394 7478(option6)
Transaction Sales toll-free: 1 800 394 7412
Corporate Sales toll-free: 1 800 394 7419
Slovakia (Prague)
International Access Code:
00
Country Code: 421
Website: support.euro.dell.com
E-mail: czech_dell@dell.com
Technical Support 02 5441 5727
Customer Care 420 22537 2707
Fax 02 5441 8328
Tech Fax 02 5441 8328
Switchboard (Sales) 02 5441 7585
South Africa
(Johannesburg)
International Access Code:
09/091
Country Code: 27
City Code: 11
Website: support.euro.dell.com
E-mail: dell_za_support@dell.com
Gold Queue 011 709 7713
Technical Support 011 709 7710
Customer Care 011 709 7707
Sales 011 709 7700
Fax 011 706 0495
Switchboard 011 709 7700
Southeast Asian and
Pacific Countries Customer Technical Support, Customer Service, and Sales
(Penang, Malaysia) 604 633 4810
Spain (Madrid)
International Access Code:
00
Country Code: 34
City Code: 91
Website: support.euro.dell.com
E-mail: support.euro.dell.com/es/es/emaildell/
Home and Small Business
Technical Support 902 100 130
Customer Care 902 118 540
Sales 902 118 541
Switchboard 902 118 541
Fax 902 118 539
Corporate
Technical Support 902 100 130
Customer Care 902 115 236
Switchboard 91 722 92 00
Fax 91 722 95 83
Sweden (Upplands
Vasby) Website: support.euro.dell.com
Technical Support for XPS portable computers only 0771 340 340
International Access Code:
00
Country Code: 46
City Code: 8
Technical Support for all other Dell products 0859005199
Relational Customer Care 08 590 05 642
Home/Small Business Customer Care 08 587 70 527
Employee Purchase Program (EPP) Support 20 140 14 44
Technical Support Fax 08 590 05 594
Sales 08 590 05 185
Switzerland (Geneva)
International Access Code:
00
Country Code: 41
City Code: 22
Website: support.euro.dell.com
E-mail: Tech_support_central_Europe@dell.com
Technical Support for XPS portable computers only 0848 33 88 57
Technical Support (Home and Small Business) for all other Dell
products 0844 811 411
Technical Support (Corporate) 0844 822 844
Customer Care (Home and Small Business) 0848 802 202
Customer Care (Corporate) 0848 821 721
Fax 022 799 01 90
Switchboard 022 799 01 01
Taiwan
International Access Code:
002
Country Code: 886
Website: support.ap.dell.com
E-mail: ap_support@dell.com
Technical Support (OptiPlex, Latitude, Inspiron, Dimension, and
Electronics and Accessories) toll-free: 00801 86 1011
Technical Support (PowerApp, PowerEdge, PowerConnect, and
PowerVault) toll-free: 00801 60 1256
Transaction Care toll-free:00801601250(option5)
Corporate Sales toll-free: 00801 651 227
Thailand
International Access Code:
001
Country Code: 66
Website: support.ap.dell.com
Technical Support (OptiPlex, Latitude, and Dell Precision) toll-free: 1800 0060 07
Technical Support (PowerApp, PowerEdge, PowerConnect, and
PowerVault) toll-free: 1800 0600 09
Customer Service (Penang, Malaysia) 604 633 4949
Corporate Sales toll-free: 1800 006 009
Transaction Sales toll-free: 1800 006 006
Trinidad/Tobago General Support 1-800-805-8035
Turks and Caicos Islands General Support toll-free: 1-866-540-3355
U.K. (Bracknell)
International Access Code:
00
Country Code: 44
City Code: 1344
Website: support.euro.dell.com
Customer Care website:
support.euro.dell.com/uk/en/ECare/Form/Home.asp
E-mail: dell_direct_support@dell.com
Technical Support (Corporate/Preferred Accounts/PAD [1000+
employees]) 0870 908 0500
Technical Support for XPS portable computers only 0870 366 4180
Technical Support (direct and general) for all other products 0870 908 0800
Global Accounts Customer Care 01344 373 186
Home and Small Business Customer Care 0870 906 0010
Corporate Customer Care 01344 373 185
Preferred Accounts (500–5000 employees) Customer Care 0870 906 0010
Central Government Customer Care 01344 373 193
Local Government & Education Customer Care 01344 373 199
Health Customer Care 01344 373 194
Home and Small Business Sales 0870 907 4000
Corporate/Public Sector Sales 01344 860 456
Home and Small Business Fax 0870 907 4006
Uruguay General Support toll-free: 000-413-598-2521
U.S.A. (Austin, Texas)
International Access Code:
011
Country Code: 1
Automated Order-Status Service toll-free: 1-800-433-9014
AutoTech (portable and desktop computers) 1-800-247-9362
Hardware and Warranty Support (Dell TV, Printers, and
Projectors) for Relationship customers toll-free1-877-459-7298
Consumer (Home and Home Office) Support for all other Dell
products toll-free: 1-800-624-9896
Customer Service toll-free: 1-800-624-9897
DellNet™ Service and Support toll-free: 1-877-Dellnet
(1-877-335-5638)
Employee Purchase Program (EPP) Customers toll-free: 1-800-695-8133
Financial Services website: www.dellfinancialservices.com
Financial Services (lease/loans) toll-free: 1-877-577-3355
Financial Services (Dell Preferred Accounts [DPA]) toll-free: 1-800-283-2210
Business
Customer Service and Support toll-free:1-800-456-3355
Employee Purchase Program (EPP) Customers toll-free: 1-800-695-8133
Printers and Projectors Support toll-free: 1-877-459-7298
Public (government, education, and healthcare)
Customer Service and Technical Support toll-free: 1-800-456-3355
Employee Purchase Program (EPP) Customers toll-free: 1-800-234-1490
Dell Sales toll-free: 1-800-289-3355
or toll-free: 1-800-879-3355
Dell Outlet Store (Dell refurbished computers) toll-free: 1-888-798-7561
Software and Peripherals Sales toll-free: 1-800-671-3355
Spare Parts Sales toll-free: 1-800-357-3355
Extended Service and Warranty Sales toll-free: 1-800-247-4618
Fax toll-free: 1-800-727-8320
Dell Services for the Deaf, Hard-of-Hearing, or Speech-
Impaired toll-free: 1-877-DELLTTY
(1-877-335-5889)
U.S. Virgin Islands General Support 1-877-673-3355
Venezuela General Support 8001-3605
Your Monitor Setup Guide
To view PDF files (files with an extension of .pdf), click the document title. To save PDF files (files with an extension of .pdf) to your
hard drive, right-click the document title, click Save Target As in Microsoft® Internet Explorer or Save Link As in Netscape
Navigator, and then specify a location on your hard drive to which you want to save the files.
Setup Guide (.pdf) (approximate 27 MB)
NOTE: PDF files require Adobe® Acrobat® Reader®, which can be downloaded from the Adobe website at www.adobe.com.
To view a PDF file, launch Acrobat Reader. Then click File®Open and select the PDF file.
Back to Contents Page
