Dell 2007fp Monitor User's Guide User Manual En Us

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User Manual: Dell dell-2007fp Dell 2007FP Monitor User's Guide

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Dell™ 2007FP Flat Panel Monitor
About Your Monitor
Front View
Back View
Side View
Bottom View
Monitor Specifications
Universal Serial Bus (USB) Interface
Plug and play capability
Caring for Your Monitor

Using Your Adjustable Monitor Stand
Attaching the Stand
Organizing Your Cables
Using the Tilt, Swivel and Vertical Extension
Removing the Stand

Setting Up Your Monitor

Rotating Your Monitor
Changing the Rotation of Your Monitor
Rotating Your Operating System

Solving Problems
Monitor Specific Troubleshooting
Common Problems
Video Problems
Product Specific Problems
Universal Serial Bus (USB) Specific Problems
Dell™ Soundbar (Optional) Troubleshooting

Appendix
FCC Identification Information
Safety Instructions
Contacting Dell

Connecting Your Monitor
Using the Front Panel Buttons
Using the OSD
Setting the Optimal Resolution
Using the Dell™ Soundbar (Optional)

Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.

Information in this document is subject to change without notice.
© 2006 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, and Dell OpenManage are trademarks of
DellInc; Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation; Adobe is a trademark of Adobe Systems Incorporated, which may be registered in
certain jurisdictions. ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR partner, Dell Inc. has determined that this product
meets the ENERGY STAR guidelines for energy efficiency.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
Model 2007FP
March 2006

Rev. A03

Back to Contents Page

About Your Monitor
Dell™ 2007FP Flat Panel Monitor
Front View

Monitor Specifications

Back View

Universal Serial Bus (USB) Interface

Side View

Plug and play capability

Bottom View

Caring for Your Monitor

Front View

Input indicators

Input Source Select

OSD Menu / Select

Down (-)

Up (+)

Power button (with power light indicator)

Back View

VESA mounting holes (100mm)
(Behind attached base plate)

Use to mount the monitor.

Connectors label

Indicate the positions and types of connectors.

Barcode serial number label

Refer to this label if you need to contact Dell for
technical support.

Security lock slot

Use a security lock with the slot to help secure your
monitor.

Monitor Lock/Release Button

Press to release the stand from the monitor.

Regulatory rating label

List the regulatory approvals.

Dell Soundbar mounting brackets

Attach the optional Dell Soundbar.

Lock down/release button

Cable management hole

Push the monitor down, press the button to unlock
the monitor, and then lift the monitor to the desired
height.
Help organize cables by placing them through the
hole.

Side View

Right side

Left side
1

USB downstream ports

Bottom View

1 AC power cord connector
2 DVI connector
3 VGA connector
4 Composite video connector
5 S-Video connector
6 USB upstream port
7 USB downstream ports
8 DC power connector for Dell™ Soundbar

Monitor Specifications
General
Model number

2007FP

Flat Panel
Screen type

Active matrix - TFT LCD

Screen dimensions

20.1 inches (20.1-inch viewable image size)

Preset display area:
Horizontal

408 mm (16.1 inches)

Vertical

306 mm (12.1 inches)

Pixel pitch

0.255 mm

Viewing angle

+/- 89° (vertical) typ, +/- 89° (horizontal) typ

Luminance output

300 cd/m ²(typ)

Contrast ratio

800:1 (typ)

Faceplate coating

Antiglare with hard-coating 3H

Backlight

CCFL (6) edgelight system

Response Time

16ms typical

Resolution
Horizontal scan range

30 kHz to 81 kHz (automatic)

Vertical scan range

56 Hz to 76 Hz, exception 1600 x 1200 at 60 Hz only

Optimal preset resolution

1600 x 1200 at 60 Hz

Highest preset resolution

1600 x 1200 at 60 Hz

Video Supported Modes
Video display capabilities (DVI playback)

480p/576p/720p

Video display capabilities (Composite playback)

NTSC/PAL

Video display capabilities (S-Video playback)

NTSC/PAL

Preset Display Modes
Dell™ guarantees image size and centering for all preset modes listed in the following table.
Display Mode

Horizontal Frequency
(kHz)

Vertical Frequency (Hz)

Pixel Clock (MHz)

Sync Polarity
(Horizontal/Vertical)

VGA, 720 x 400

31.5

70.1

28.3

-/+

VGA, 640 x 480

31.5

59.9

25.2

-/-

VESA, 640 x 480

37.5

75.0

31.5

-/-

VESA, 800 x 600

37.9

60.3

40.0

+/+

VESA, 800 x 600

46.9

75.0

49.5

+/+

VESA, 1024 x 768

48.4

60.0

65.0

-/-

VESA, 1024 x 768

60.0

75.0

78.8

+/+

VESA, 1152 x 864

67.5

75.0

108.0

+/+

VESA, 1280 x 1024

64.0

60.0

108.0

+/+

VESA, 1280 x 1024

80.0

75.0

135.0

+/+

VESA, 1600 x 1200

75.0

60.0

162.0

+/+

Electrical
Video input signals

Analog RGB, 0.7 Volts +/-5%, 75 ohm input impedance
Digital DVI-D TMDS, 600mV for each differential line, 50 ohm input
impedance
S-video, Y input 1 volt(p-p), C input 0.286 volt(p-p), 75 ohm input
impedance
Composite, 1 volt(p-p), 75 ohm input impedance

Synchronization input signals

separate horizontal and vertical,
3.3V CMOS or 5V TTL level, positive or negative sync.
SOG (Sync on green)

AC input voltage / frequency / current

100 to 240 VAC / 50 or 60 Hz + 3 Hz / 2.0A (Max.)

Inrush current

120V: 40A (Max.)
240V: 80A (Max.)

Physical Characteristics

Signal cable type

D-sub: Detachable, Analog, 15pin, shipped attached to the monitor
DVI-D: Detachable, Digital, 24pin, shipped detached from the
monitor
S-video: Not included with display
Composite: Not included with display

Dimensions (with stand):
Height (fully extended in portrait mode)

547.6 mm (21.6 inches)

Height (compressed/locked in landscape mode)

367 mm (14.5 inches)

Width

445.3 mm (17.5 inches)

Depth

193.50 mm ( 7.6 inches)

Weight
Monitor (Stand and Head)

6.9 Kg (15.2 lb)

Monitor Flat panel only (VESA Mode)

5.2 Kg (11.5 lb)

Weight with packaging

9.6 Kg (21.2 lb)

Environmental
Temperature:
Operating

5° to 35°C (41° to 95°F)

Non-operating

Storage: 0° to 60°C (32° to 140°F)
Shipping: -20° to 60°C(-4° to 140°F)

Humidity:
Operating

10% to 80% (non-condensing)

Non-operating

Storage: 5% to 90% (non-condensing)
Shipping: 5% to 90%(non-condensing)

Altitude:
Operating

3,657.6 m (12,000 ft) max

Non-operating

12,192 m (40,000 ft) max

Thermal dissipation

256.0 BTU/hour (maximum)
187.66 BTU/hour (typical)

Power Management Modes
If you have VESA's DPMS compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in
use. This is referred to as 'Power Save Mode'*. If activity from keyboard, mouse or other input devices is detected by the computer, the monitor will
automatically "wake up". The following table shows the power consumption and signaling of this automatic power saving feature:
VESA Modes

Horizontal Sync

Normal
operation

Active

Active-off mode

Inactive

Switch off

Vertical Sync
Active

Inactive
-

Video

Power Indicator

Power Consumption

Active

Green

75W (maximum)*
55W (normal)**

Blanked

Amber

Less than 2 W

Off

Less than 1 W (at 230 V)

* With Audio + USB
** Without Audio + USB

This monitor is ENERGY STAR®-compliant as well as TCO '99/ TCO '03 power management compatible.

* Zero power consumption in OFF mode can only be achieved by disconnecting the main cable from the monitor.

Pin Assignments

VGA Connector

Pin Number

15-pin Side of the Connected Signal Cable

Video-Red

Video-Green

Video-Blue

GND

Self-test

GND-R

GND-G

GND-B

Computer 5V/3.3V

GND-sync

GND

DDC data

H-sync

V-sync

DDC clock

DVI Connector

Pin Number

24-pin Side of the Connected Signal Cable

TMDS RX2-

TMDS RX2+

TMDS Ground

Floating

DDC Clock

DDC Data

Floating

TMDS RX1-

TMDS RX1+

TMDS Ground

Floating

+5V / +3.3V power

Self test

Hot Plug Detect

TMDS RX0-

TMDS RX0+

TMDS Ground

Floating

TMDS Ground

TMDS Clock+

TMDS Clock-

S-video Connector

Pin Number

5-pin Side of the Connected Signal
Cable (Cable not included)

GND

LUMA

CHROMA

GND

Composite Video Connector

Pin Number

1-pin Side of the Connected Signal Cable (cable not included)

LUMA COMPOSITE CHROMA

Universal Serial Bus (USB) Interface
This monitor supports High-Speed Certified USB 2.0 interface.

USB Upstream Connector

Data Rate

Power Consumption

High speed

480 Mbps

2.5W (Max., each port)

Full speed

12 Mbps

2.5W (Max., each port)

Low speed

1.5 Mbps

2.5W (Max., each port)

Pin Number

4-pin Side of the connector

DMU

VCC

DPU

GND

USB Downstream Connector

Pin Number

4-Pin Side of the Signal Cable

VCC

DMD

DPD

GND

USB Ports
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1 upstream - rear
4 downstream - 2 on rear; 2 on left side

NOTE: USB 2.0 capability requires 2.0 capable computer
NOTE: The monitor's USB interface works only when the monitor is on or in power save mode, If you switch the monitor off and then on,
attached peripherals may take a few seconds to resume normal functionality.

Plug and Play Capability
You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended Display
Identification Data (EDID) using Display Data Channel (DDC) protocols so the system can configure itself and optimize the monitor settings. If desired, the user
can select different settings, but in most cases monitor installation is automatic.

Caring for Your Monitor
CAUTION: Read and follow the safety instructions before cleaning the monitor.
CAUTION: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet.

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To clean your antistatic screen, lightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the
antistatic coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or compressed air.
Use a lightly-dampened, warm cloth to clean the plastics. Avoid using detergent of any kind as some detergents leave a milky film on the plastics.
If you notice a white powder when you unpack your monitor, wipe it off with a cloth. This white powder occurs during the shipping of the monitor.
Handle your monitor with care as darker-colored plastics may scratch and show white scuff marks more than lighter-colored monitor.
To help maintain the best image quality on your monitor, use a dynamically changing screen saver and power off your monitor when not in use.

Back to Contents Page

Appendix
Dell™ 2007FP Flat Panel Monitor
FCC Identification Information
Safety Instructions
Contacting Dell

FCC Identification Information
FCC Class B
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer's instruction
manual, may cause interference with radio and television reception. This equipment has been tested and found to comply with the limits for a Class B digital
device pursuant to Part 15 of the FCC Rules.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1.
2.

This device may not cause harmful interference.
This device must accept any interference received, including interference that may cause undesired operation.
NOTICE: The FCC regulations provide that changes or modifications not expressly approved by Dell™ Inc. could void your authority to operate this
equipment.

These limits are designed to provide reasonable protection against harmful interference in a residential installation. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful interference with radio or television reception, which can be
determined by turning the equipment off and on, you are encouraged to try to correct the interference by one or more of the following measures:
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Reorient the receiving antenna.
Relocate the system with respect to the receiver.
Move the system away from the receiver.
Plug the system into a different outlet so that the system and the receiver are on different branch circuits.

If necessary, consult a representative of Dell™ Inc. or an experienced radio/television technician for additional suggestions.
The following information is provided on the device or devices covered in this document in compliance with the FCC regulations:
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Product name: Dell™ 2007FP
Model number: Dell™ 2007FPb
Company name:
Dell Inc.
Worldwide Regulatory Compliance & Environmental Affairs
One Dell Way
Round Rock, Texas 78682 USA
512-338-4400

NOTE: For Further regulatory information, see your Product Information Guide.

CAUTION: Safety Instructions
CAUTION: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock,
electrical hazards, and/or mechanical hazards.
Read and follow these instructions when connecting and using your computer monitor:
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To help avoid damaging your computer, be sure that the voltage selection switch on the power supply for the computer is set to match the alternating
current (AC) power available at your location:
¡

115 volts (V)/60 hertz (Hz) in most of North and South America and some Far Eastern countries such as Japan, South Korea (also 220 volts (V)/60
hertz (Hz)), and Taiwan.

230 volts (V)/50 hertz (Hz) in most of Europe, the Middle East, and the Far East.

Always be sure that your monitor is electrically rated to operate with the AC power available in your location.

NOTE: This monitor does not need or have a voltage selection switch for setting the AC voltage input. It will automatically accept any AC input voltage
according to the ranges defined in the "Electrical Specifications" section in the User's Guide.
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Do not store or use the monitor in locations that are exposed to heat, direct sunlight, or extreme cold.

Avoid moving the monitor between locations with large temperature differences.

Do not subject the monitor to severe vibration or high impact conditions. For example, do not place the monitor inside a car trunk.

Do not store or use the monitor in locations exposed to high humidity or dusty environment.

Do not allow water or other liquids to spill on or into the monitor.

Keep flat panel monitor in room temperature conditions. Excessive cold or hot conditions can have an adverse effect on the liquid crystal of the display.

Never insert anything metallic into the monitor openings. Doing so may create the danger of electric shock.

To avoid electric shock, never touch the inside of the monitor. Only a qualified technician should open the monitor case.

Never use your monitor if the power cable has been damaged. Ensure that nothing rests on your computer's cables and that the cables are not located
where they can be stepped on or tripped over.

Be sure to grasp the plug, not the cable, when disconnecting the monitor from an electric socket.

Openings in the monitor cabinet are provided for ventilation. To prevent overheating, these openings should not be blocked or covered. Avoid using the
monitor on a bed, sofa, rug, or other soft surface, as doing so may block the ventilation openings in the bottom of the cabinet. If you place the monitor
in a bookcase or an enclosed space, be sure to provide adequate ventilation and air flow.

Place your monitor in a location with low humidity and minimum dust. Avoid places similar to a damp basement or dusty hallway.

Do not expose the monitor to rain or use it near water (in kitchens, next to swimming pools, etc.). If the monitor accidentally gets wet, unplug it and
contact an authorized dealer immediately. You can clean the monitor with a damp cloth when necessary, being sure to unplug the monitor first.

Place the monitor on a solid surface and treat it carefully. The screen is made of glass and can be damaged if dropped or hit sharply.

Locate your monitor near an easily accessible electric outlet.

If your monitor does not operate normally - in particular, if there are any unusual sounds or smells coming from it - unplug it immediately and contact an
authorized dealer or service center.

Do not attempt to remove the back cover, as you will be exposed to an electrical shock hazard. The back cover should only be removed by qualified
service personnel.

High temperatures can cause problems. Don't use your monitor in direct sunlight, and keep it away from heaters, stoves, fireplaces, and other sources
of heat.

Unplug the monitor when it is going to be left unused for an extended period of time.

Unplug your monitor from the electric outlet before any service is performed.

LAMP(S) INSIDE THIS PRODUCT CONTAIN(S) MERCURY AND MUST BE RECYCLED OR DISPOSED OFF ACCORDING TO LOCAL, STATE OR
FEDERAL LAWS. FOR MORE INFORMATION, GO TO WWW.DELL.COM/HG OR CONTACT THE ELECTRONIC INDUSTRIES ALLIANCE AT
WWW.EIAE.ORG.

Contacting Dell

To contact Dell electronically, you can access the following websites:
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www.dell.com
support.dell.com (technical support)

For specific web addresses for your country, find the appropriate country section in the table below.

NOTE: Toll-free numbers are for use within the country for which they are listed.
NOTE: In certain countries, support specific to DellTM XPST computers is available at a separate telephone number listed for participating countries.
If you do not see a telephone number listed that is specific for XPS computers, you may contact Dell through the support number listed and your call
will be routed appropriately.
When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in
determining which codes to use, contact a local or an international operator.

NOTE: The contact information provided was deemed correct at the time that this document went to print and is subject to change.

Country (City)
International Access Code Country Code
City Code

Department Name or Service Area,
Website and E-Mail Address

Area Codes,
Local Numbers, and
Toll-Free Numbers

Website: www.dell.com.ai
Anguilla

E-mail: la-techsupport@dell.com
Technical Support

toll-free: 800-

Website: www.dell.com.ag
Antigua and Barbuda

E-mail: la-techsupport@dell.com
Technical Support

Aomen

Technical Support (Dell™ DimensionT, Dell InsprionT, Dell
OptiplexT, Dell LatitudeT, and Dell PrecisionT)
Technical Support (servers and storage)
Website: www.dell.com.ar
E-mail: la-techsupport@dell.com
E-mail: us_latin_services@dell.com

Argentina ( Buenos Aires )
International Access Code: 00

E-mail for desktop and portable computers:
la-techsupport@dell.com
E-mail for servers and EMC storage products:

1-800-

Country Code: 54

la_enterprise@dell.com
Customer Care

toll-free: 0-800-

City Code: 11
Tech Support
Tech Support Services
Sales

toll-free: 800toll-free: 0-8000-810-

Website: www.dell.com.aw
Aruba

E-mail: la-techsupport@dell.com
Technical Support

Australia ( Sydney )

toll-free: 800

Website: support.ap.dell.com

International Access Code: 0011
E-mail:support.ap.dell.com/contactus
Country Code: 61
City Code: 2

General Support

13DELL

Website: support.euro.dell.com
E-mail: tech_support_central_europe@dell.com

Austria
International Access Code: 900

Home/Small Business Sales

0820 240 530 00

Home/Small Business Fax

0820 240 530 49

Home/Small Business Customer Care

0820 240 530 14

Preferred Accounts/Corporate Customer Care

0820 240 530 16

Support for XPS

0820 240 530 81

Country Code: 43
City Code: 1

Home/Small Business Support for all other Dell
computers

0820 240 530

Preferred Accounts/Corporate Support

0820 240 530

Switchboard

0820 240 530 00

Website: www.dell.com.bs
Bahamas

E-mail: la-techsupport@dell.com
Technical Support

toll-free: 1-866-

Website: www.dell.com/bb
Barbados

E-mail: la-techsupport@dell.com
Technical Support

1-800-

Website: support.euro.dell.com
Technical Support for XPS

02 481 92 96

Technical Support for all other Dell computers

02 481 92 88

International Access Code: 00

Technical Support Fax

02 481 92 95

Country Code: 32

Customer Care

Belgium ( Brussels )

City Code: 2

Corporate Sales

02 481 91 00

Fax

02 481 92 99

Switchboard

02 481 91 00

Website: www.dell.com/bm
Bermuda

E-mail: la-techsupport@dell.com
Technical Support

toll-free 1-877-890

Website: www.dell.com/bo
Bolivia

E-mail: la-techsupport@dell.com
General Support

toll-free: 800

Website: www.dell.com/br
Brazil
E-mail: BRmailto:la-techsupport@dell.com
International Access Code: 00

Customer Support and Tech Support

0800 90 3355

Country Code: 55

Technical Support Fax

51 2104

City Code: 51

Customer Care Fax
Sales

British Virgin Islands
Brunei

General Support
Technical Support ( Penang , Malaysia )

51 2104 5480
0800 722 3498
toll-free: 1-866604 633 4966

Customer Care ( Penang , Malaysia )
Country Code: 673

Transaction Sales ( Penang , Malaysia )

604 633 4955

Online Order Status: www.dell.ca/ostatus
AutoTech (automated Hardware and Warranty)

toll-free: 1-800-

Customer Service (Home Sales/Small Business)

toll-free: 1-800-

Customer Service (med./large business, government)

toll-free: 1-800-

Customer Service (printer, projectors, televisions,
handhelds, digital jukebox, and wireless)
Canada ( North York , Ontario )
International Access Code: 011

Hardware Warranty Support (Home Sales/Small
Business)
Hardware Warranty Support (med./large bus.,
government)
Hardware Warrantu Support (printers,projectors,
televisions, handhelds,digital jukebox, and wireless)

Country Code: 56

1-877-

Sales (med./large bus., government)

toll-free: 1-8001 866 440 3355

E-mail: la-techsupport@dell.com
1-877-261-0242
Website: www.dell.com/cl
E-mail: la-techsupport@dell.com
Sales and Customer Support

City Code: 2

toll-free: 1-800-

Technical Support
Chile ( Santiago )

toll-free:1-800-

Sales (Home Sales/Small Business)

Spare Parts Sales & Extended Service Sales
Cayman Islands

toll-free: 1-800-

Technical Support (CTC)
Technical Support (ENTEL)

toll-free: 1230toll-free: 800730222
toll-free: 1230-

Technical Support website: support.dell.com.cn
Technical Support E-mail: cn_support@dell.com
Customer Care E-mail: customer_cn@dell.com
Technical Support Fax

China ( Xiamen )

592 818 1350

Technical Support (Dimension and Inspiron)

toll-free: 800 858 2969

Technical Support (OptiPlexT, LatitudeT, and Dell
PrecisionT)

toll-free: 800 858 0950

Technical Support (servers and storage)

toll-free: 800 858 0960

Technical Support (projectors, PDAs, switches, routers,
and so on)

toll-free: 800 858 2920

Technical Support (printers)

toll-free: 800 858 2311

Customer Care

toll-free: 800 858 2060

Customer Care Fax

592 818 1308

Country Code: 86
Home and Small Business

toll-free: 800 858 2222

Preferred Accounts Division

toll-free: 800 858 2557

Large Corporate Accounts GCP

toll-free: 800 858 2055

Large Corporate Accounts Key Accounts

toll-free: 800 858 2628

Large Corporate Accounts North

toll-free: 800 858 2999

Large Corporate Accounts North Government and
Education

toll-free: 800 858 2955

Large Corporate Accounts East

toll-free: 800 858 2020

Large Corporate Accounts East Government and
Education

toll-free: 800 858 2669

Large Corporate Accounts Queue Team

toll-free: 800 858 2572

Large Corporate Accounts South

toll-free: 800 858 2355

Large Corporate Accounts West

toll-free: 800 858 2811

Large Corporate Accounts Spare Parts

toll-free: 800 858 2621

City Code: 592

Website: www.dell.com/cl
Colombia

E-mail: la-techsupport@dell.com
Technical Support

1-800-915

Website: www.dell.com/cr
Costa Rica

E-mail: la-techsupport@dell.com
Technical Support

toll free: 800-

Website: support.euro.dell.com
E-mail: czech_dell@dell.com
Czech Republic ( Prague )

Technical Support

22537 2727

International Access Code: 00

Customer Care

22537 2707

Country Code: 420

Fax

22537 2714

Technical Fax

22537 2728

Switchboard

22537 2711

Website: support.euro.dell.com
Technical Support for XPS

7010 0074

Technical Support for all other Dell computers

7023 0182

Denmark ( Copenhagen )

Customer Care (Relational)

7023 0184

International Access Code: 00

Home/Small Business Customer Care

3287 5505

Country Code: 45

Switchboard (Relational)

3287 1200

Switchboard Fax (Relational)

3287 1201

Switchboard (Home/Small Business)

3287 5000

Switchboard Fax (Home/Small Business)

3287 5001

Website: www.dell.com/dm
Dominica

E-mail: la-techsupport@dell.com
General Support

toll-free: 1-866-

Website: www.dell.com/do
E-mail: la-techsupport@dell.com
Dominican Republic

toll free: 1-888-156
Technical Support
toll free: 1-888Website: www.dell.com/ec

Ecuador

E-mail: la-techsupport@dell.com
General Support (calling from Quito)
General Support (calling from Guayaquil)

toll-free: 999-119 - 877toll-free: 1800-999-119 -877-

Website: www.dell.com/ec
El Salvador

E-mail: la-techsupport@dell.com
Technical Support (Telephonica)

toll free:

Website: support.euro.dell.com
E-mail: fi_support@dell.com
Technical Support

0207 533 555

Customer Care

0207 533 538

Switchboard

0207 533 533

Sales under 500 employees

0207 533 540

Fax

0207 533 530

Sales over 500 employees

0207 533 533

Fax

0207 533 530

Finland ( Helsinki )
International Access Code: 990
Country Code: 358
City Code: 9

Website: support.euro.dell.com
Home and Small Business
Technical Support for XPS

0825 387 129

Technical Support for all other Dell computers

0825 387 270

Customer Care

0825 823 833

Switchboard

0825 004 700

France ( Paris ) ( Montpellier )

Switchboard (calls from outside of France )

International Access Code: 00

Sales

0825 004 700

Country Code: 33

Fax

0825 004 701

City Codes: (1) (4)

Fax (calls from outside of France )
Corporate

04 99 75 40 00

04 99 75 40 01

Technical Support
Customer Care

0825 004 719
0825 338 339

Switchboard

01 55 94 71 00

Sales

01 55 94 71 00

Fax

01 55 94 71 01

Website: support.euro.dell.com
E-mail: tech_support_central_europe@dell.com
Technical Support for XPS

069 9792 7222

Germany (Frankfurt)

Technical Support for all other Dell computers

069 9792

International Access Code: 00

Home/Small Business Customer Care

0180-

Country Code: 49

Global Segment Customer Care

069 9792

City Code: 69

Preferred Accounts Customer Care

069 9792

Large Accounts Customer Care

069 9792

Public Accounts Customer Care

069 9792

Switchboard

069 9792

Website: support.euro.dell.com
Technical Support

00800-44 14 95 18

Greece

Gold Service Technical Support

00800-44 14 00 83

International Access Code: 00

Switchboard

2108129810

Country Code: 30

Gold Service Switchboard

2108129811

Sales

2108129800

Fax

2108129812

E-mail: la-techsupport@dell.com
Grenada
General Support

toll-free: 1-866-

E-mail: la-techsupport@dell.com
Guatemala
General Support

1-800-

E-mail: la-techsupport@dell.com
Guyana
General Support

toll-free: 1-877-

Website: support.ap.dell.com
Technical Support E-mail: HK_support@Ddell.com
Technical Support (Dimension and Inspiron)

00852-2969 3188

Technical Support (OptiPlex, Latitude, and Dell Precision)

00852-2969 3191

Technical Support (servers and storage)

00852-2969 3196

International Access Code: 001

Technical Support (projectors, PDAs, switches, routers,
and so on)

00852-3416 0906

Country Code: 852

Customer Care

00852-3416 0910

Large Corporate Accounts

00852-3416 0907

Global Customer Programs

00852-3416 0908

Medium Business Division

00852-3416 0912

Home and Small Business Division

00852-2969 3105

Hong Kong

E-mail: india_support_desktop@dell.com
india_support_notebook@dell.com
india_support_Server@dell.com
India

Technical Support
Sales (Large Corporate Accounts)

1600 33 8045 and 1600 44 8046
1600 33 8044

Sales (Home and Small Business)

1600 33 8046

Website: support.euro.dell.com
E-mail: dell_direct_support@dell.com
Sales
Ireland Sales

01 204 4444

Dell Outlet

1850 200 778

Online Ordering HelpDesk

1850 200 778

Customer Care
Home User Customer Care

01 204 4014

Small Business Customer Care

01 204 4014

Ireland (Cherrywood)
International Access Code: 00
Country Code: 353
City Code: 1

Corporate Customer Care

1850 200 982

Technical Support
Technical Support for XPS

1850 200 722

Technical Support for all other Dell computers

1850 543 543

General
Fax/Sales Fax

01 204 0103

Switchboard

01 204 4444

U.K. Customer Care (dial within U.K. only)

0870 906 0010

Corporate Customer Care (dail within U.K. only)

0870 907 4499

U.K. Sales (dial within U.K. only)

0870 907 4000

Website: support.euro.dell.com
Home and Small Business
Technical Support

02 577 826 90

Customer Care

02 696 821 14

Fax

02 696 821 13

Switchboard

02 696 821 12

Italy ( Milan )
International Access Code: 00
Country Code: 39
Corporate
City Code: 02
Technical Support

02 577 826 90

Customer Care

02 577 825 55

Fax

02 575 035 30

Switchboard

02 577 821

E-mail: la-techsupport@dell.com
Jamaica

toll free: 1-800-326
Technical Support (dial from within Jamaica only)
toll free: 1-800Website: support.jp.dell.com
Technical Support (servers)
Technical Support outside of Japan (servers)
Technical Support (Dimension and Inspiron)
Technical Support outside of Japan (Dimension and
Inspiron)
Technical Support (Dell Precision, OptiPlex, and Latitude)
Technical Support outside of Japan (Dell Precision,
OptiPlex, and Latitude)

toll-free: 0120
81-44toll-free: 0120
81-44toll-free:0120
81-44-

Japan ( Kawasaki )

Technical Support (PDAs, projectors, printers, routers)

International Access Code: 001

Technical Support outside of Japan (PDAs, projectors,
printers, routers)

toll-free: 0120

Country Code: 81

Faxbox Service

044-

City Code: 44

24-Hour Automated Order Status Service

044-

Customer Care

044-

Business Sales Division (up to 400 employees)

044-

Preferred Accounts Division Sales (over 400 employees)

044-

Public Sales (government agencies, educational
institutions, and medical institutions)

044-

Global Segment Japan

044-

Individual User

044-

Switchboard

044-

81-44-

E-mail: Krsupport@dell.com
Korea ( Seoul )

Support

toll-free: 080-

International Access Code: 001

Support (Dimension, PDA, Electronics and Accessories)

toll-free: 080-

Country Code: 82

Sales

toll-free: 080-

City Code: 2

Fax

2194

Switchboard

Latin America

2194

Customer Technical Support ( Austin , Texas , U.S.A. )

512 728

Customer Service ( Austin , Texas , U.S.A. )

512 728

Fax (Technical Support and Customer Service) ( Austin ,
Texas , U.S.A. )

512 728

Sales ( Austin , Texas , U.S.A. )

512 728
512 728-4600

SalesFax ( Austin , Texas , U.S.A. )
or 512 728-3772
Website: support.euro.dell.com
Luxembourg

Support

342

Home/Small Business Sales

+32 (0)2 713 15 96

International Access Code: 00
Corporate Sales
Country Code: 352

26 25 77 81

Customer Care

+32 (0)2 481 91 19

Fax
Macao

Technical Support

Country Code: 853

Customer Service ( Xiamen , China )

Transaction Sales ( Xiamen , China )

26 25 77 82
toll-free: 0800 105
34 160 910
29 693 115

Website: support.ap.dell.com
Malaysia ( Penang )
International Access Code: 00
Country Code: 60

Technical Support (Dell Precision, OptiPlex, and Latitude)

toll-free: 1 800 880 193

Technical Support (Dimension, Inspiron, and Electronics
and Accessories)

toll-free: 1 800 881 306

Technical Support (PowerApp, PowerEdge,
PowerConnect, and PowerVault)
Customer C are

toll-free: 1800 881 386
toll-free: 1 800 881 306 (option 6)

City Code: 4
Transaction Sales

toll-free: 1 800 888 202

Corporate Sales

toll-free: 1 800 888 213

E-mail: la-techsupport@dell.com

Technical Support (TelMex)

toll-free: 1-86650

Mexico
Sales
International Access Code: 00

or 01-800-

Country Code: 52

001-877Customer Service
or 001-87750
Main
or 01-800E-mail: la-techsupport@dell.com

Montserrat
General Support

toll-free: 1-866-

E-mail: la-techsupport@dell.com
Netherlands Antilles
General Support

001-800-

Website: support.euro.dell.com

Netherlands ( Amsterdam )

Technical Support for Inspiron XPS computers only

020 674 45 94

Technical Support for all other Dell computers

020 674 45 00

Technical Support Fax

020 674 47 66

Home/Small Business Customer Care

020 674 42 00

International Access Code: 00

Relational Customer Care

Country Code: 31

Home/Small Business Sales

020 674 55 00

Relational Sales

020 674 50 00

Home/Small Business Sales Fax

020 674 47 75

Relational Sales Fax

020 674 47 50

Switchboard

020 674 50 00

Switchboard Fax

020 674 47 50

City Code: 20

New Zealand

020 674 4325

W eb site: support.ap.dell.com

International Access Code: 00

E-mail: support.ap.dell.com/contactus

Country Code: 64

General Support

Nicaragua

E-mail: la-techsupport@dell.com
Technical Support

0800 441 567

toll-free: 001-800

Website: support.euro.dell.com
Technical Support for XPS
Norway (Lysaker)
International Access Code: 00

815 35 043

Technical Support for all other Dell products

671 16882

Relational Customer Care

671 17575

Country Code: 47
Home/Small Business Customer Care
Switchboard

671 16800

Fax Switchboard

671 16865

E-mail: la-techsupport@dell.com
Panama

Technical Support

toll-free: 1-800-

Technical Support (CLARACOM)
toll-free: 1-800

E-mail: la-techsupport@dell.com
Peru
Technical Support

toll-free: 0800

Website: support.euro.dell.com
E-mail: pl_support_tech@dell.com
Poland ( Warsaw )

Customer Service Phone

57 95 700

International Access Code: 011

Customer Care

Country Code: 48

Sales

57 95 999

Customer Service Fax

57 95 806

Reception Desk Fax

57 95 998

Switchboard

57 95 999

City Code: 22

Website: support.euro.dell.com

57 95 999

Portugal
Technical Support
International Access Code: 00
Country Code: 351

Customer Care
Sales
Fax

707200149
800 300 413
800 300 410 or 800 300 411 or 800 300 412 or
21 422 07 10
21 424 01 12

E-mail: la-techsupport@dell.com
Puerto Rico
Technical Support

toll-free: 1-866-

Website: www.dell.com/kn
St. Kitts and Nevis

E-mail: la-techsupport@dell.com
Technical Support

toll-free: 1-866-

Website: www.dell.com/lc
St. Lucia

E-mail: la-techsupport@dell.com
Technical Support

toll-free: 1-866-

Website: www.dell.com/vc
St. Vincent and the Grenadines

E-mail: la-techsupport@dell.com
Technical Support

toll-free: 1-866-

NOTE: The phone numbers in this section should be
called from within Singapore or Malaysia only.
Website: support.ap.dell.com

Singapore ( Singapore )
International Access Code: 005

Technical Support (Dimension, Inspiron, and Electronics
and Accessories)

toll-free: 1800 394 7430

Technical Support (OptiPlex, Latitude, and Dell Precision)

toll-free: 1800 394 7488

Technical Support (PowerApp, PowerEdge,
PowerConnect, and PowerVault)

toll-free: 1800 394 7478

Country Code: 65

toll-free: 1800 394 7430
Customer Care
Transaction Sales
Corporate Sales

toll-free: 1 800 394 7412
toll-free: 1 800 394 7419

Website: support.euro.dell.com
E-mail: czech_dell@dell.com
Slovakia ( Prague )

Technical Support

02 5441 5727

International Access Code: 00

Customer Care

Country Code: 421

Fax

02 5441 8328

Tech Fax

02 5441 8328

Switchboard (Sales)

02 5441 7585

420 22537 2707

Website: support.euro.dell.com
South Africa ( Johannesburg )

E-mail: dell_za_support@dell.com

International Access Code:

Gold Queue

011 709 7713

Technical Support

011 709 7710

Customer Care

011 709 7707

Sales

011 709 7700

Fax

011 706 0495

Switchboard

011 709 7700

Technical Support, Customer Service, and Sales
( Penang , Malaysia )

604 633 4810

09/091
Country Code: 27
City Code: 11

Southeast Asian and Pacific Countries

Website: support.euro.dell.com
Home and Small Business
Technical Support

902 100 130

Customer Care

902 118 540

Sales

902 118 541

International Access Code: 00

Switchboard

902 118 541

Country Code: 34

Fax

902 118 539

Spain ( Madrid )

City Code: 91

Corporate
Technical Support

902 100 130

Customer Care

902 115 236

Switchboard

91 722 92 00

Fax

91 722 95 83

Website: support.euro.dell.com
Technical Support for XPS
Sweden (Upplands Vasby)

0771 340 340

Technical Support for all other Dell products

08 590 05 199

International Access Code: 00

Relational Customer Care

08 590 05 642

Country Code: 46

Home/Small Business Customer Care

08 587 70 527

Employee Purchase Program (EPP) Support

020 140 14 44

Technical Support Fax

08 590 05 594

Sales

08 590 05 185

City Code: 8

Website: support.euro.dell.com
E-mail: Tech_support_central_Europe@dell.com
Switzerland ( Geneva )
International Access Code: 00
Country Code: 41
City Code: 22

Technical Support for XPS

0848 33 88 57

Technical Support (Home and Small Business) for all other
Dell products

0844 811 411

Technical Support (Corporate)

0844 822 844

Customer Care (Home and Small Business)

0848 802 202

Customer Care (Corporate)

0848 821 721

Fax

022 799 01 90

Switchboard

022 799 01 01

Website: support.ap.dell.com
E-mail: ap_support@dell.com
Taiwan

Technical Support (OptiPlex, Latitude, Inspiron,
Dimension, and Electronics and Accessories)

International Access Code: 002

Technical Support (servers and storage)

Country Code: 886

Customer Care

toll-free: 00801 86 1011
toll-free: 00801 60 1256
toll-free: 00801 60 1250

Transaction Sales

toll-free: 00801 65 1228

Corporate Sales

toll-free: 00801 651 227

Website: support.ap.dell.com

Thailand

Technical Support (OptiPlex, Latitude, and Dell Precision)

toll-free: 1800 0060 07

Technical Support (PowerApp, PowerEdge,
PowerConnect, and PowerVault)

toll-free: 1800 0600 09

International Access Code: 001
Customer Care

toll-free: 1800 006 007

Country Code: 66
Corporate Sales

toll-free: 1800 006 009

Transaction Sales

toll-free: 1800 006 006

Website: www.dell.com/tt
Trinidad/Tobago

E-mail: la-techsupport@dell.com
Technical Support

toll-free: 1-888-

Website: www.dell.com/tc
Turks and Caicos Islands

E-mail: la-techsupport@dell.com
General Support

toll-free: 1-877-

Website: support.euro.dell.com
E-mail: dell_direct_support@dell.com

Customer Care website: support.euro.dell.com/uk/en/ECare/Form/Home.asp
Sales
Home and Small Business Sales

0870 907 4000

Corporate/Public Sector Sales

01344 860 456

Customer Care
Home and Small Business Customer Care

0870 906 0010

Corporate Customer Care

01344 373 185

Preferred Accounts (500-5000 employees) Customer
Care

0870 906 0010

Global Accounts Customer Care

01344 373 186

Central Government Customer Care

01344 373 193

U.K. ( Bracknell )
International Access Code: 00
Country Code: 44
City Code: 1344

Local Government & Education Customer Care

01344 373 199

Health Customer Care

01344 373 194

Technical Support
Technical Support for XPS (Sasi: do we need to change to
XPSTM)

0870 366 4180

Technical Support (Corporate/Preferred Accounts/PAD
[1000+ employees])

0870 908 0500

General
Technical Support for all other products

0870 908 0800

Home and Small Business Fax

0870 907 4006

Website: www.dell.com/tt
Uruguay

E-mail: la-techsupport@dell.com
Technical Support

toll-free: 413-

Automated Order-Status Service

toll-free: 1-800-

AutoTech (portable and desktop computers)

toll-free: 1-800-

Hardware and Warranty Support (Dell TV, Printers, and
Projectors) for Relationship customers

toll-free: 1-800-

Americas Consumer XPS support

toll-free: 1-800-

Consumer (Home and Home office) Support for all other
Dell products

toll-free: 1-800-

Customer Service

toll-free: 1-800-

Employee Purchase Program (EPP) Customers

toll-free: 1-800-

Financial Services website: www.dellfinancialservices.com
Financial Services (lease/loans)

toll-free: 1-877-

Financial Services (Dell Preferred Accounts [DPA])

toll-free: 1-800-

Business
U.S.A. ( Austin , Texas )

Customer Service and Support

toll-free: 1-800-

International Access Code: 011

Employee Purchase Program (EPP) Customers

toll-free: 1-800-

Country Code: 1

Support for printers, projectors, PDAs, and MPS players

toll-free: 1-877-

Public (government, education, and healthcare)
Customer Service and Technical Support

toll-free: 1-800-

Employee Purchase Program (EPP) Customers

toll-free: 1-800toll-free: 1-800-

Dell Sales
or toll-free: 1-800Dell Outlet Store (Dell refurbished computers)

toll-free: 1-888-

Software and Peripherals Sales

toll-free: 1-800-

Spare Parts Sales

toll-free: 1-800-

Extended Service and Warranty Sales

toll-free: 1-800-

Fax

toll-free: 1-800-

Dell Services for the Deaf, Hard-of-Hearing, or SpeechImpaired

toll-free: 1-877
(1-877-335

E-mail: la-techsupport@dell.com
U.S. Virgin Islands
Technical Support

toll-free: 1-877-

Website: www.dell.com/ve
Venezuela

E-mail: la-techsupport@dell.com
Technical Support

Back to Contents Page

toll-free: 0800-

Back to Contents Page

Rotating Your Monitor
Dell™ 2007FP Flat Panel Monitor
Changing the Rotation of Your Monitor
Rotating Your Operating System

Changing the Rotation of Your Monitor
Before you rotate the monitor, your monitor should be fully vertically extended (Vertical Extension) and fully tilted (Tilt) up to avoid hitting the bottom edge of
the monitor.

NOTE: To take advantage of the "Display Rotation" function (Landscape versus Portrait view) an updated graphics driver is required for your Dell™
Computer not included with this monitor. Please download the graphics driver from support.dell.com and refer to the "download" section for "Video
Drivers" for latest driver updates.
NOTE: When in "Portrait View Mode", you may experience performance degradation in graphic-intensive applications (3D Gaming etc.)

Rotating Your Operating System
After you have rotated your monitor, you need to complete the procedure below to rotate your operating system.
NOTE: If you are using the monitor with a non-Dell computer, you need to go to the graphics driver website or your computer manufacturer website for
information on rotating your operating system.
1.
2.
3.

Right-click on the desktop and click Properties.
Select the Settings tab and click Advanced.
If you have ATI, select the Rotation tab and set the preferred rotation.
If you have nVidia, click the nVidia tab, in the left-hand column select NVRotate, and then select the preferred rotation.
If you have Intel, select the Intel graphics tab, click Graphic Properties, select the Rotation tab, and then set the preferred rotation.
NOTE: If you do not see the rotation option or it is not working correctly, go to support.dell.com and download the latest driver for your graphics card.

Back to Contents Page

Setting Up Your Monitor
Dell™ 2007FP Flat Panel Monitor
Connecting Your Monitor
Using the Front Panel Buttons
Using the OSD
Setting the Optimal Resolution
Using the Dell™ Soundbar (Optional)

Connecting Your Monitor
CAUTION: Before you begin any of the procedures in this section, follow the Safety Instructions.

1 AC power cord connector
2 DVI connector
3 VGA connector
4 Composite video connector
5 S-Video connector

6 USB upstream port
7 USB downstream ports
8 DC power connector for Dell™ Soundbar

To connect your monitor to the computer perform the following steps/instructions.
l
l

l
l
l
l
l

Turn off your computer and disconnect the power cable.
Connect either the white (digital DVI-D) or the blue (analog VGA) display connector cable to the corresponding video port on the back of your
computer. Do not use both cables on the same computer. The only case in which both cables can be used is if they are connected to two different
computers with appropriate video systems. (Graphics are for illustration only. System appearance may vary).
Connect the upstream USB port (cable supplied) to an appropriate USB port on your computer .
Connect USB peripherals to the downstream USB ports (rear or side) on the monitor. (See rear or bottom view for details.)
Plug the power cables for your computer and monitor into a nearby outlet.
Turn on the monitor and computer.
If your monitor displays an image, installation is complete. If it does not display an image, see Solving Problems.
Use the cable holder on the monitor stand to neatly organize the cables.
NOTE: If your computer does not support the DVI connector, you can leave the cable unconnected or remove it.
NOTE: For USB peripherals already connected to your computer, changing the USB connection to your monitor is not necessary.

Using the Front Panel Buttons
Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls,
an OSD shows their numeric values as they change.

Use Input Source Select button to select between four different video signals that may be connected to your monitor.
1.
2.
3.
4.
Input Source Select

VGA input
DVI-D input
S- Video input
Composite video input

As you cycle through the inputs you will see the following messages to indicate currently selected input source. It may take 1 or 2
seconds for the image to appear.

If either VGA or DVI-D input is selected and both VGA and DVI-D cables are not connected, a floating dialog box as shown below will
appear.

If either S-Video or Composite input is selected and both cables are not connected or the video source is turned off, the screen will not
have an image. If any button is pressed (except power button), the monitor displays the following message:

The MENU button is used to launch the on-screen display(OSD) and select the OSD Menu. See Accessing the Menu System

OSD Menu / Select
C
,D

Use these buttons for navigating and adjusting the slider-bar(decrease/increase ranges) controls in the OSD.

Down (-) and Up (+)
E

The green LED indicates the monitor is on and fully functional. An amber LED indicates DPMS power save mode.
The Power button turns the monitor on and off.

Power button
(with power light indicator)

Using the OSD
Accessing the Menu System
NOTE: If you change the settings and then either proceed to another menu, or exit the OSD menu, the monitor automatically saves those changes. The
changes are also saved if you change the settings and then wait for the OSD menu to disappear.

Push the MENU button to launch the OSD menu and display the main menu.

Main Menu for Analog (VGA) Input

Or
Main Menu for non Analog (non VGA) Input

NOTE: AUTO ADJUST is only available when you are using the analog (VGA) connector.
2.

Push the
and
buttons to move between the setting options. As you move from one icon to another, the option name is highlighted. See the
table for a complete list of all the options available for the monitor.

Push the MENU button once to activate the highlighted option.

Push

Push MENU to enter the slide bar and then use the

Select the "back" option to return to the main menu or "exit" to exit the OSD menu.

and

button to select the desired parameter.
and

buttons, according to the indicators on the menu, to make your changes.

Icon

Menu and Submenus

Description

EXIT

Select to exit the main menu.

BRIGHTNESS
& CONTRAST

This menu is to activate Brightness/Contrast adjustment.

Back
Brightness

Push

to select Back to go back to the main menu.

Brightness adjusts the luminance of the backlight.
Push the

Contrast

button to increase brightness and push the

button to decrease brightness (min 0 ~ max 100).

Adjust Brightness first, and then adjust Contrast only if further adjustment is necessary.
Push the
button to increase contrast and push the
button to decrease contrast (min 0 ~ max 100).
The Contrast function adjusts the degree of difference between darkness and lightness on the monitor screen.

Exit Menu

Push

to exit the OSD main menu.

NOTE: When using DVI source, the contrast adjustment is not available.

AUTO ADJUST

Even though your computer recognizes your monitor on startup, the Auto Adjustment function optimizes the display settings for use
with your particular setup.

NOTE: In most cases, Auto Adjust produces the best image for your configuration.

NOTE: AUTO ADJUST option is only available when you are using the analog (VGA) connector.

The INPUT SOURCE menu is to select between different video signals that may be connected to your monitor.

INPUT
SOURCE

Back

Push

to select Back to go back to the main menu.

VGA

Select VGA input when you are using the analog (VGA) connector. Push

to select the VGA input source.

DVI-D

Select DVI-D input when you are using the Digital (DVI) connector. Push

to select the DVI input source.

S-Video

Composite

Select S-Video input when you are using S-Video connector. Push

Select Composite input when you are using composite video connector. Push

Scan for Sources

Push

button to scan for available input signals.

Exit Menu

Push

to exit the OSD main menu.

COLOR
SETTINGS

to select the S-Video input source.

to select the composite input source.

Color Settings adjusts the color setting mode and color temperature.
There are different color setting sub-menus for VGA/DVI-D and Video input.

Color setting submenu for VGA/DVI-D input

Color setting submenu for Video input

Back
Color Settings Mode
(VGA/DVI-D)

Color Adjustment

Push

to select Back to go back to the main menu.

To achieve the different color mode for PC and Mac.

PC Blue: PC Blue is selected to obtain a bluish tint. This color setting is typically used for text based applications (Spreadsheets,
Programming, Text Editors etc.).
PC Red: Red Preset is selected to obtain a redder tint. This color setting is typically used for color intensive applications (Photograph
Image Editing, Multimedia, Movies etc.).
PC Custom: Use the plus and minus buttons to increase or decrease each of the three colors (R, G, B) independently, in single digit
increments, from '0' to '100'.
NOTE: Color temperature is a measure of the 'warmth' of the image colors (red/green/blue). The two available presets ('Blue' and
'Red') favor blue and red accordingly. Select each one to see how each range suits your eye....or utilize the 'Custom Color' option
to customize the color settings to your exact choice.

Color Reset

Exit Menu

IMAGE
MODES

Return your monitor color settings to those that were set at the time of manufacture.

Push

to exit the OSD main menu.

There are 3 image modes for different usage.

Image mode submenu for VGA/DVI-D input

Image mode submenu for Video input

or
NOTE: Image modes are different between the VGA/DVI-D and Video inputs

Back

Push

to select Back to go back to the main menu.

VGA/DVI-D input

Desktop Mode

Multimedia Mode

Gaming Mode

Mode suitable for desktop applications.

Mode for multimedia applications, eg video playback.

Mode suitable for gaming applications.

Video input

Theater Mode

Sports Mode

Mode suitable for sports scenes.

Nature Mode

Mode suitable for nature scenes.

Exit Menu

DISPLAY
SETTINGS

Mode suitable for movie playback.

Push

to exit the OSD main menu.

Back
Wide Mode

Push

to select Back to go back to the main menu.

Adjust the image ratio as 1:1, aspect or full screen.
NOTE: Wide Mode adjustment is not required at optimal preset resolution 1600 x 1200.

H Position
V Position

When making changes to either the 'Horizontal' or 'Vertical' settings, no changes will occur to the size of the viewing area: the image
will simply be shifted in response to your selection/change.
Use the

Sharpness
Zoom

and

This feature can make the image look sharper or softer. Use

Pixel Clock

to adjust the sharpness from '0' to '100' .

and

keys to zoom in and out.

When using the zoom function.
Use the

and

buttons to adjust image to left/right and up/down. Minimum is '0' (-). Maximum is '100' (+).

The Phase and Pixel Clock adjustments allow you to adjust your monitor to your preference. These settings are accessed through the
main OSD menu, by selecting 'Image Settings'.
Use the

Phase

Use the Zoom function to zoom in to specific area of interest.
Using the

Horizontal Pan
Vertical Pan

buttons to adjust image to left/right and up/down. Minimum is '0' (-). Maximum is '100' (+).

and

buttons to adjust for best image quality.

If satisfactory results are not obtained using the Phase adjustment, use the Pixel Clock (coarse) adjustment and then use Phase
(fine), again.
NOTE: Pixel Clock and Phase Adjustments are only available for "VGA" input.

Audio Option
Display Info
Display Reset

Exit Menu

MENU
SETTINGS

To turn on or off Audio Power during Power Save mode.
All the settings related to this monitor.
Reset the image to the original factory setting.

Push

to exit the OSD main menu.

Back
Language

Push

to select Back to go back to the main menu.

Language option to set the OSD display to one of five languages (English, Espanol, Francais, Deutsch, Japanese).

Menu Horizontal Position
Menu Vertical Position

Menu Timer

and

buttons move OSD to the left and right.

and

buttons move OSD up and down.

OSD Hold Time: Sets the length of time the OSD will remain active after the last time you pressed a button.
Use the

and

buttons to adjust the slider in 5 second increments, from 5 to 60 seconds.

Transparency

This function is used to adjust the OSD background from opaque to transparent.

Menu Rotation

Rotates the OSD by 90 degrees counter-clockwise. Your can adjust according to your Display Rotation.

Menu Lock

Controls user access to adjustments. When 'Yes' (+) is selected, no user adjustments are allowed. All buttons are locked except the
menu

button.

NOTE: When the OSD is locked, pressing the menu button will take the user directly to the OSD settings menu, with 'OSD Lock'
pre-selected on entry. Select No(-) to unlock and allow user access to all applicable settings.
Factory Reset
DCC/CI

Reset all OSD settings to the factory preset values.
DDC/CI (Display Data Channel/Command Interface) allows your monitor parameters (brightness, color balance etc) to be adjustable
via software on your PC. You can disable this feature by selecting "Disable".
Enable this feature for best user experience and optimum performance of your monitor.

Push

to exit the OSD main menu.

Exit Menu

PIP
SETTINGS

This function brings up a window displaying image from another input source.
PIP submenu when PIP OFF (main source is VGA/DVI-D input)
input)

or
PIP submenu when PIP ON (main source is VGA/DVI-D input)

PIP submenu when PIP OFF (main source is Video

PIP submenu when PIP ON (main source is Video

input)

Back
Mode

When selected PIP
PIP Source

PIP Position

or
PIP Size
NOTE: When using DVI source, the contrast adjustment is not
available.
PIP Contrast

Push

to select Back to go back to the main menu.

There is one mode: PIP (Picture in Picture)
Use

and

to browse and

to select "Off" or "PIP".

When PIP on, choose "SWAP" to switch the main-screen and sub-screen in PIP mode.
PIP Hue/Tint

Select an input signal for PIP. (VGA/DVI/S-Video/Composite)
Use
PIP Saturation

and

to browse and

to select.

Select PIP window position.
Use

and

to browse and

to select.

Select PIP window size.
Use
Exit Menu

and

to browse and

to select.

Adjust the contrast level of the picture in PIP Mode.
reduce the contrast
increases the contrast

This function shifts the color of PIP image to green or purple. This is used to adjust for desired flesh tone color.
shifts image color towards green
shifts image color towards purple

Adjust the color saturation of PIP image.
makes the image look more monochrome
makes the image look more colorful

Push

to exit the OSD main menu.

OSD Warning Messages
When the monitor does not support a particular resolution mode you will see the following

message:

This means that the monitor cannot synchronize with the signal that it is receiving from the
computer. Either the signal is too high or too low for the monitor to use. See Monitor
Specifications for the Horizontal and Vertical frequency ranges addressable by this monitor.
Recommended mode is 1600 X 1200 @ 60Hz.

You will see the following message before the DDC/CI function is disabled.

When monitor get into Power Save mode, one of the following messages will appear
depending upon the selected input.

Activate the computer and wake up the monitor to gain access to the OSD

If either VGA or DVI-D input is selected and both VGA and DVI-D cables are not connected, a floating dialog box as shown below will appear.

When the monitor does not sense the selected video input, one of the following messages will appear depending upon the selected input as long as you press
any button other than power button.
VGA / DVI-D input

Video Input

Occasionally, no warning message appears, but the screen is blank: this could also indicate that the monitor is not synchronizing with the computer or the
monitor is in a power save mode.
In PIP mode, when the monitor does not sense the selected second signal input, one of the following messages will appear depending upon the selected
input as long as the OSD screen is closed.
2. DVI-D

1. VGA

3. S-Video

4. Composite

NOTE: When the cable is connected back to the input of the monitor, any active PIP window will disappear. Please enter PIP submenu to bring back the PIP window.

See Solving Problems for more information.

Setting the Optimal Resolution
1.
2.
3.
4.

Right-click on the desktop and select Properties.
Select the Settings tab.
Set the screen resolution to 1600 x 1200.
Click OK.

If you do not see 1600 x 1200 as an option, you may need to update your graphics driver. Depending on your computer, complete one of the following
procedures.
If you have a Dell™ desktop or portable computer:
¡

Go to support.dell.com, enter your service tag, and download the latest driver for your graphics card.

If you are using a non-Dell™ computer (portable or desktop):
¡
¡

Go to the support site for your computer and download the latest graphic drivers.
Go to your graphics card website and download the latest graphic drivers.

Using the Dell™ Soundbar (Optional)

Attach mechanism

Headphone connectors

Power indicator

Power/Volume control

Soundbar Attachment to the Monitor

NOTE: Soundbar Power Connector - 12V DC output is for optional Dell™ Soundbar only.
NOTICE: DO NOT USE WITH ANY DEVICE OTHER THAN DELL Soundbar.
1.

Working from the rear of the monitor, attach Soundbar by aligning the two slots with the two tabs along the bottom rear of the monitor.

Slide the Soundbar to the left until it snaps into place.

Connect the Soundbar with the DC power connector.

Insert the mini stereo plug from the rear of the Soundbar into the computer's audio output jack.

Back to Contents Page

Solving Problems
Dell™ 2007FP Flat Panel Monitor
Monitor Specific Troubleshooting
Common Problems
Video Problems
Product Specific Problems
Universal Serial Bus (USB) Specific Problems
Dell™ Soundbar (Optional) Troubleshooting

CAUTION: Before you begin any of the procedures in this section, follow the Safety Instructions.

Monitor Specific Troubleshooting
Self-Test Feature Check
Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly
connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:
1.
2.
3.

Turn off both your computer and the monitor.
Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove both Digital (white connector) and the Analog (blue
connector) cables from the back of computer.
Turn on the monitor.
The floating dialog box should appear on-screen (against a black background) if the monitor cannot sense a video signal and is working correctly.
While in self-test mode, the power LED remains green. Also, depending upon the selected input, one of the dialogs shown below will continuously
scroll through the screen.

4.
5.

This box also appears during normal system operation if the video cable becomes disconnected or damaged.
Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.

If your monitor screen remains blank after you use the previous procedure, check your video controller and computer system, because your monitor is
functioning properly.

NOTE: Self test feature check is not available for S-Video and Composite video modes.

Common Problems
The following table contains general information about common monitor problems you might encounter.
COMMON
SYMPTOMS
No Video/ Power LED
off

WHAT YOU
EXPERIENCE
No picture

POSSIBLE SOLUTIONS

l
l
l

No Video/ Power LED
on

No picture or no
brightness

l
l
l

Poor Focus

Picture is fuzzy,
blurry or
ghosting

l
l
l
l
l

Shaky/Jittery Video

Wavy picture or
fine movement

l
l
l
l
l

Check connection integrity at both ends of the video cable
Electric outlet verification
Ensure power button depressed fully

Increase brightness & contrast controls via OSD
Perform monitor self-test feature check
Check for bent or broken pins

Auto Adjust via OSD
Adjust Phase and Pixel Clock controls via OSD
Eliminate video extension cables
Perform monitor reset
Lower video resolution or increase font size

Auto Adjust via OSD
Adjust Phase and Pixel Clock controls via OSD
Perform monitor reset
Check environmental factors
Relocate and test in another room

Missing Pixels

Stuck-on Pixels

Brightness Problems

LCD screen has
spots

LCD screen has
bright spots

Picture too dim
or too bright

l
l

Cycle power on-off
These are pixels that are permanently off and is a natural defect that occurs in LCD technology

Cycle power on-off
These are pixels that are permanently on and is a natural defect that occurs in LCD technology

Perform monitor reset on "Factory Reset"
Auto Adjust via OSD
Adjust brightness & contrast controls via OSD

NOTE: When using '2: DVI-D', the contrast adjustment is not available.
Geometric Distortion

Screen not
centered
correctly

l
l
l
l

Perform monitor reset on "Display Reset"
Auto Adjust via OSD
Adjust brightness & contrast controls via OSD
Ensure monitor is in proper video mode

NOTE: When using '2: DVI-D', the positioning adjustments are not available.
Horizontal/Vertical
Lines

Screen has one
or more lines

l
l
l
l
l

Perform monitor reset on "Display Reset"
Auto Adjust via OSD
Adjust Phase and Pixel Clock controls via OSD
Perform monitor self-test feature check and determine if these lines are also in self-test mode
Check for bent or broken pins

NOTE: When using '2: DVI-D', the Pixel Clock and Phase adjustments are not available.
Sync Problems

Screen is
scrambled or
appears torn

l
l
l
l
l
l

LCD Scratched

Safety Related Issues

Intermittent Problems

Screen has
scratches or
smudges

Visible signs of
smoke or sparks

Monitor
malfunctions on
& off

l
l
l

Missing Color

Picture missing
color

l
l
l

Wrong Color

Image Retention from
a static image left on
the monitor for a long
period of time

Picture color not
good

Faint Shadow
from the static
image displayed
appears on the
screen

Perform monitor reset on "Display Reset"
Auto Adjust via OSD
Adjust Phase and Pixel Clock controls via OSD
Perform monitor self-test feature check to determine if scrambled screen appears in self-test mode
Check for bent or broken pins
Boot up in the "safe mode"

Turn monitor off and clean the screen
For cleaning instruction, see Caring for Your Monitor.

Do not perform any troubleshooting steps
Monitor needs to be replaced

Ensure monitor is in proper video mode
Ensure video cable connection to computer and to the flat panel is secure
Perform monitor reset on "Factory Reset"
Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode

Perform monitor self-test feature check
Check connection integrity at both end of the video cable
Check for bent or broken pins

Change the color to "PC Custom Color" or "MAC Custom Color"
Adjust R/G/B value of "PC Custom Color" or "MAC Custom Color"

Use the Power Management feature to turn off the monitor at all times when not in use
Alternatively, use a dynamically changing screensaver

Video Problems
COMMON SYMPTOMS

WHAT YOU EXPERIENCE

POSSIBLE SOLUTIONS

No Video

No signal indicator is displayed

Check Video Input Selection
¡ Composite: Yellow colored RCA jack
¡ S-Video: Typically a round 4 pin jack

Low Quality DVD
playback

Picture not crisp and some color
distortion

Check DVD connection
¡ Composite gives good picture
¡ S-Video gives better picture

NOTE: When choosing S-Video, Composite video, Auto Adjust function is not available.

Product Specific Problems
SPECIFIC SYMPTOMS

WHAT YOU EXPERIENCE

Screen image is too small

Image is centered on screen, but does not fill entire
viewing area

POSSIBLE SOLUTIONS
l

Perform monitor reset on "Factory Reset"

Cannot adjust the monitor with
the buttons on the front panel

OSD does not appear on the screen

Turn the monitor off and unplug the power
cord and then plug back and power on

The monitor will not go into
power saving mode.

No picture, the LED light is green. When press "+",
"-" or "Menu" key, the message " No S-Video input
signal " or " No Composite input signal " will
appear.

Move mouse or hit any key on the
keyboard on the computer or activate
video player, then access the OSD to set
Audio to " off " state.

No Input Signal when user
controls pressed

No picture, the LED light is green. When press "+",
"-" or "Menu" key, the message " No S-Video input
signal " or " No Composite input signal " will
appear.

Check the signal source Make sure the
Computer is not in power saving by moving
mouse or pressing any key on the
keyboard.
Check to make sure Video Source to SVideo, Composite or Component is
powered and playing video media.
Check whether the signal cable is plugged
in and seated properly. Re-plug the signal
cable if necessary.
Re-boot the computer or video player.

The monitor will not fill the entire
screen.

The picture can't fill the height or width of the
screen.

Due to the non-standard formats of DVDs,
the monitor may not show the full screen
pictures.

NOTE: When choosing DVI-D mode, Auto Adjust function is not available.

Universal Serial Bus (USB) Specific Problems
SPECIFIC SYMPTOMS

WHAT YOU EXPERIENCE

USB interface is not working

USB peripherals are not working

POSSIBLE SOLUTIONS
l
l
l
l
l

High Speed USB 2.0 interface is
slow.

High Speed USB 2.0 peripherals working slowly or
not at all.

l
l
l
l
l

Check that your monitor is powered ON.
Reconnect the upstream cable to your computer.
Reconnect the USB peripherals (downstream connector).
Switch off and then turn on the monitor again.
Reboot the computer.

Check that your computer is USB 2.0 capable.
Verify USB 2.0 source on your computer.
Reconnect the upstream cable to your computer.
Reconnect the USB peripherals (downstream connector).
Reboot the computer.

Dell™ Soundbar (Optional) Troubleshooting
COMMON
SYMPTOMS
No Sound

WHAT YOU EXPERIENCE
No power to Soundbar - the
power indicator is off.
(built-in DC power supply. i.e.
2007FP )

POSSIBLE SOLUTIONS

l
l
l
l

No Sound

Soundbar has power - power
indicator is on.

l
l
l
l
l
l

Distorted Sound

Computer's sound card is used
as the audio source.

l
l
l
l

Turn the Power/Volume knob on the Soundbar clockwise to the middle position; check if the
power indicator (green LED) on the front of the Soundbar is illuminated.
Confirm that the power cable from the Soundbar is plugged into the monitor.
Confirm that the monitor has power.
If the monitor has no power, see Monitor Specific Troubleshooting for monitor common
problem.

Plug the audio line-in cable into the computer's audio out jack.
Set all Windows volume controls to their maximum.
Play some audio content on the computer (i.e. audio CD, or MP3).
Turn the Power/Volume knob on the Soundbar clockwise to a higher volume setting.
Clean and reseat the audio line-in plug.
Test the Soundbar using another audio source (i.e. portable CD player).

Clear any obstructions between the Soundbar and the user.
Confirm that the audio line-in plug is completely inserted into the jack of the sound card.
Set all Windows volume controls to their midpoints.
Decrease the volume of the audio application.

l
l
l
l

Distorted Sound

Other audio source is used.

l
l
l
l
l

Unbalanced Sound
Output

Sound from only one side of
Soundbar

l
l
l
l
l
l

Low Volume

Volume is too low.

l
l
l
l
l

Back to Contents Page

Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume setting.
Clean and reseat the audio line-in plug.
Troubleshoot the computer's sound card.
Test the Soundbar using another audio source (i.e. portable CD player).

Clear any obstructions between the Soundbar and the user.
Confirm that the audio line-in plug is completely inserted into the jack of the audio source.
Decrease the volume of the audio source.
Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume setting.
Clean and reseat the audio line-in plug.

Clear any obstructions between the Soundbar and the user.
Confirm that the audio line-in plug is completely inserted into the jack of the sound card or
audio source.
Set all Windows audio balance controls (L-R) to their midpoints.
Clean and reseat the audio line-in plug.
Troubleshoot the computer's sound card.
Test the Soundbar using another audio source (i.e. portable CD player).

Clear any obstructions between the Soundbar and the user.
Turn the Power/Volume knob on the Soundbar clockwise to the maximum volume setting.
Set all Windows volume controls to their maximum.
Increase the volume of the audio application.
Test the Soundbar using another audio source (i.e. portable CD player).

Back to Contents Page

Using Your Adjustable Monitor Stand
Dell™ 2007FP Flat Panel Monitor
Attaching the Stand
Organizing Your Cables
Using the Tilt, Swivel and Vertical Extension
Removing the Stand

Attaching the Stand

1.
2.
3.

Place the stand on a flat surface.
Fit the groove on the back of the monitor onto the 2 tabs of upper stand.
Lower the monitor so that the monitor mounting area snaps on or locks to stand.

Organizing Your Cables

After attaching all necessary cables to your monitor and computer, (See Connecting Your Monitor for cable attachment,) use the Cable
management hole to neatly organize all cables as shown above.

Using the Tilt, Swivel and Vertical Extension

Tilt/Swivel
With the built-in pedestal, you can tilt and/or swivel the monitor for the most comfortable viewing angle.

NOTE: Stand is detached and extended when the monitor is shipped from the factory.

Vertical Extension
Stand extends vertically up to 130mm via the Lock down / release button.

NOTE: If locked in the down position, press the Lock down / release button on the bottom rear of stand. Lift the front panel up and extend the stand to
the desired height.
NOTICE: Before relocating or moving the monitor to a different location, make sure that the stand is LOCKED DOWN. To lock it down, lower the height
of the panel until it clicks and is locked into place.

Removing the Stand
After placing the monitor panel on a soft cloth or cushion, press and hold the Monitor Lock / Release Button, and then remove the stand.

NOTE: To prevent scratches on the LCD screen while removing the stand, ensure that the monitor is placed on a clean surface.

Back to Contents Page

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