Dell E2209wfp Dell™ E2009W/E2209W Flat Panel Monitor User's Guide User Manual En Us

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User Manual: Dell dell-e2209wfp Dell™ E2009W/E2209W Flat Panel Monitor User's Guide

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Dell™ E2009W/E2209W Flat Panel Monitor User's Guide
About Your Monitor
Setting Up the Monitor
Operating the Monitor
Troubleshooting
Appendix

Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
Information in this document is subject to change without notice.
© 2008 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, and the Dell logo are trademarks of Dell Inc; Microsoft, Windows, are registered trademarks of Microsoft
Corporation; Adobe is a trademark of Adobe Systems Incorporated, which may be registered in certain jurisdictions. ENERGY STAR is a registered
trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR partner, Dell Inc. has determined that this product meets the ENERGY
STAR guidelines for energy efficiency.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.
Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
Model E2009Wt, E2009Wf,E2209Wf, E2209Wc.
September 2008 Rev. A00

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About Your Monitor

Dell™ E2009W/E2209W Flat Panel Monitor User's Guide
Package Contents
Product Features
Identifying Parts and Controls
Monitor Specifications
Plug and Play Capability
Maintenance Guidelines

Package Contents
Your monitor ships with the components shown below. Ensure that you have received all the components and contact Dell if something is missing.
NOTE: Some items may be optional and may not ship with your Monitor. Some features or media may not be available in certain countries.
Monitor with stand

Power Cable

VGA Cable

DVI Cable

Drivers and Documentation media
Quick Setup Guide
Safety Information

Product Features
The Dell™ E2009W/E2209W flat panel display has an active matrix, thin-film transistor (TFT), liquid crystal display (LCD). The monitor features include:
■ E2009W:20-inch (508 mm) viewable area display.
■ E2209W:22-inch (558.68 mm) viewable area display.
■ 1680 x 1050 resolution, plus full-screen support for lower resolutions.
■ Wide viewing angle to allow viewing from a sitting or standing position, or moving side-to-side.
■ Tilt adjustment capabilities.
■ Plug and play capability if supported by your system.
■ On-Screen Display (OSD) adjustments for ease of set-up and screen optimization.
■ Software and documentation media includes an information file (INF), Image color Matching File (ICM), and product documentation.
■ Energy Saver feature for Energy Star compliance.
■ Asset Management Capable.

Identifying Parts and Controls
Front View

Front View
1

OSD menu button

Up button

Down button

OK button

Power button

Back View

Front panel controls

Back view

Back View with monitor stand

Label

Description/Use

VESA mounting holes (100mm)
(Behind attached VESA plate)

Use to mount the monitor.

Barcode serial number label

Refer to this label if you need to contact Dell for technical support.

Security lock slot

Use a security lock with the slot to help secure your monitor.

Dell Soundbar mounting brackets

Attach the optional Dell Soundbar.

Stand removal button

Press to release the stand.

Regulatory rating label

Lists the regulatory approvals.

Cable management slot

Help organize cables by placing them through the slot.

Side View

Left view

Bottom View

Right view

Bottom view
Label Description
1

AC power cord connector

Stand lock

DVI connector

VGA connector

Monitor Specifications
Flat Panel Specifications
Model

E2009W

E2209W

Screen type

Active matrix - TFT LCD

Panel type

Screen dimensions

20 inches (20-inch viewable image size)

22 inches (22-inch viewable image size)

Horizontal

433.44 mm (17.06 inches)

473.76 mm (18.7 inches)

Vertical

270.90 mm (10.67 inches)

296.1 mm (11.7 inches)

Pixel pitch

0.258 mm

0.282 mm

Viewing angle

160° (vertical) typ, 170° (horizontal) typ

Luminance output

300 cd/m ²(typ)

Contrast ratio

1000 to 1 (typ)

Faceplate coating

Antiglare with hard-coating 3H

Backlight

CCFL (4) edgelight system

Response Time

5ms typical

Color gamut (Typical)

85%*

85%**

Preset display area:

* E2009W color gamut (typical) is based on CIE1976 (85%) and CIE1931 (72%) test standards.
** E2209W color gamut (typical) is based on CIE1976 (85%) and CIE1931 (72%) test standards.

Resolution Specifications
Model

E2009W/E2209W

Horizontal scan range

30 kHz to 83 kHz (automatic)

Vertical scan range

56 Hz to 75 Hz (automatic)

Optimal preset resolution

1680 x 1050 at 60 Hz

Highest preset resolution

1680 x 1050 at 60 Hz

Video Supported Modes
Model

E2009W/E2209W

Video display capabilities (DVI playback)

480i/480p/576i/576p/720p/1080i/1080p (Support HDCP)

Preset Display Modes
Display Mode

Horizontal Frequency
(kHz)

Vertical Frequency
(Hz)

Pixel Clock
(MHz)

Sync Polarity
(Horizontal/Vertical)

VESA, 720 x 400

31.5

70.0

28.3

-/+

VESA, 640 x 480

31.5

60.0

25.2

-/-

VESA, 640 x 480

37.5

75.0

31.5

-/-

VESA, 800 x 600

37.9

60.0

40.0

+/+

VESA, 800 x 600

46.9

75.0

49.5

+/+

VESA, 1024 x 768

48.4

60.0

65.0

-/-

VESA, 1024 x 768

60.0

75.0

78.8

+/+

VESA, 1152 x 864

67.5

75.0

108.0

+/+

VESA, 1280 x 1024

64.0

60.0

135.0

+/+

VESA, 1280 x 1024

80.0

75.0

135.0

+/+

VESA, 1680 x 1050

65.2

60.0

146.3

-/+

VESA, 1680 x 1050

64.6

60.0

119.0

+/-

Electrical Specifications
Model
Video input signals
Synchronization input signals
AC input voltage/frequency/current
Inrush current

E2009W/E2209W
Analog RGB, 0.7 Volts +/-5%, positive polarity at 75 ohm input impedance
Digital DVI-D TMDS, 600mV for each differential line, positive polarity at 50 ohm input
impedance
Separate horizontal and vertical synchronizations, polarity-free TTL level, SOG
(Composite SYNC on green)
100 to 240 VAC/50 or 60 Hz + 3 Hz/2.0A (Max.)
120V:40A (Max.)
240V:80A (Max.)

Physical Characteristics
Model

E2009W

E2209W

Connector type

15-pin D-subminiature, blue connector; DVI-D, white
connector

Digital: Detachable, DVI-D, Solid pins, shipped
detached from the monitor

Digital: Detachable, DVI-D, Solid pins, shipped detached
from the monitor

Analog: Detachable, D-Sub, 15pins, shipped attached
to the monitor

Analog: Detachable, D-Sub, 15pins, shipped attached to
the monitor

Height

14.96 inches (380.0 mm)

16.01 inches (406.7 mm)

Width

18.5 inches (470.0 mm)

20.13 inches (511.2 mm)

Depth

6.24 inches (158.5 mm)

6.44 inches (163.9 mm)

Height

12.1 inches (310.0 mm)

13.15 inches (334.0 mm)

Width

18.5 inches (470.0 mm)

20.13 inches (511.2 mm)

Depth

2.76 inches (70.0 mm)

2.54 inches (64.5 mm)

Height

11.34 inches (288.0 mm)

12.39 inches (314.7 mm)

Width

10.26 inches (260.5 mm)

10.47 inches (265.9 mm)

Signal cable type

Dimensions (with stand)

Dimensions (without stand)

Stand dimensions

Depth

6.24 inches (158.5 mm)

6.44 inches (163.7 mm)

Weight with packaging

14.15 lbs (6.42 kg)

16.76 lbs (7.62 kg)

Weight with stand assembly and cables

10.80 lbs (4.90 kg)

13.16 lbs (5.98 kg)

Weight without stand assembly
(For wall mount or VESA mount
considerations - no cables)

8.10 lbs (3.68 kg)

11.92 lbs (5.41 kg)

Weight of stand assembly

2.64 lbs (1.20 kg)

2.73 lbs (1.24 kg)

Weight

Environmental Characteristics
Model

E2009W/E2209W

Temperature
Operating

5° to 35°C (41° to 95°F)

Non-operating

Storage: -20° to 60°C (-4° to 140°F)
Shipping: -20° to 60°C (-4° to 140°F)

Humidity
Operating

10% to 80% (non-condensing)

Non-operating

Storage: 5% to 90% (non-condensing)
Shipping: 5% to 90% (non-condensing)

Altitude
Operating

3,657.6m (12,000 ft) max

Non-operating

12,192 m (40,000 ft) max

Thermal dissipation

256.08 BTU/hour (maximum)
153.6 BTU/hour (typical)

Power Management Modes
If you have VESA's DPM™ compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. This is
referred to as Power Save Mode*. If the computer detects input from keyboard, mouse, or other input devices, the monitor automatically resumes functioning. The following
table shows the power consumption and signaling of this automatic power saving feature:
E2009W
VESA Modes
Normal operation
Active-off mode
Switch off

Horizontal Sync
Active
Inactive
-

Vertical Sync
Active
Inactive
-

Video
Active
Blanked
-

Power Indicator
Blue
Amber
Off

Power Consumption
38 W (typical)/43 W (maximum)
Less than 2 W
Less than 1 W

Horizontal Sync
Active
Inactive
-

Vertical Sync
Active
Inactive
-

Video
Active
Blanked
-

Power Indicator
Blue
Amber
Off

Power Consumption
40 W (typical)/45 W (maximum)
Less than 2 W
Less than 1 W

E2209W
VESA Modes
Normal operation
Active-off mode
Switch off

The OSD will only function in the normal operation mode. When the menu or plus buttons are pressed in Active-off mode, one of the following messages will be displayed:

Analog Input In Power Save Mode. Press Computer Power Button or Any Key on Keyboard or Move Mouse
OR

Digital Input In Power Save Mode. Press Computer Power Button or Any Key on Keyboard or Move Mouse
Activate the computer and the monitor to gain access to the OSD.

NOTE: This monitor is ENERGY STAR®-compliant as well as TCO '99/TCO '03 power management compatible.
* Zero power consumption in OFF mode can only be achieved by disconnecting the main cable from the monitor.

Pin Assignments
VGA Connector

Pin
15-pin Side of the Connected Signal
Number Cable
1

Video-Red

Video-Green

Video-Blue

GND

Self-test

GND-R

GND-G

GND-B

Computer 5V/3.3V

GND-sync

GND

DDC data

H-sync

V-sync

DDC clock

DVI Connector

Pin
Number

24-pin Side of the Connected Signal
Cable

TMDS RX2-

TMDS RX2+

TMDS Ground

Floating

DDC Clock

DDC Data

Floating

TMDS RX1-

TMDS RX1+

TMDS Ground

Floating

+5V/+3.3V power

Self test

Hot Plug Detect

TMDS RX0-

TMDS RX0+

TMDS Ground

Floating

TMDS Ground

TMDS Clock+

TMDS Clock-

Plug and Play Capability
You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended Display Identification Data
(EDID) using Display Data Channel (DDC) protocols so the system can configure itself and optimize the monitor settings. Most monitor installations are automatic; you can
select different settings if desired. For more information about changing the monitor settings, see Operating the Monitor.

LCD Monitor Quality and Pixel Policy
During the LCD monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state. The visible result is a fixed pixel that
appears as an extremely tiny dark or bright discolored spot. In almost every case, these fixed pixels are hard to see and do not detract from display quality or usability. A
display with 1 to 5 fixed pixels is considered normal and within competitive standards. For more information, see Dell Support site at: support.dell.com.

Maintenance Guidelines
Cleaning Your Monitor
CAUTION: Read and follow the safety instructions before cleaning the monitor.
CAUTION: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet.

For best practices, follow the instructions in the list below while unpacking, cleaning, or handling your monitor:
To clean your antistatic screen, lightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the antistatic
coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or compressed air.
Use a lightly-dampened, warm cloth to clean the monitor. Avoid using detergent of any kind as some detergents leave a milky film on the monitor.
If you notice white powder when you unpack your monitor, wipe it off with a cloth.
Handle your monitor with care as dark-colored monitors may scratch and show white scuff marks more than light-colored monitors.
To help maintain the best image quality on your monitor, use a dynamically changing screen saver and turn off your monitor when not in use.

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Setting Up the Monitor

Dell™ E2009W/E2209W Flat Panel Monitor User's Guide
Attaching the Stand
Connecting the Monitor
Organizing the Cables
Attaching the Soundbar (optional)
Removing the Stand
Wall Mounting (Optional)

Attaching the Stand
NOTE: The stand is detached from monitor when they are shipped from the factory.

Place the stand on a flat surface and follow these steps to attach the monitor stand:
1. Fit the groove on the back of the monitor to the two tabs on the upper part of the stand.
2. Lower the monitor so that the monitor mounting area snaps on to or locks on to the stand.

Connecting Your Monitor
CAUTION: Before you begin any of the procedures in this section, follow the Safety Instructions.
To connect your monitor to the computer:
1. Turn off your computer and disconnect the power cable.
2. Connect either the white (digital DVI-D) or the blue (analog VGA) display connector cable to the corresponding video port on the back of your computer. Do not
connect both cables on the same computer. Use both the cables only when they are connected to two different computers with appropriate video systems.

Connecting the White DVI Cable

Connecting the Blue VGA Cable

CAUTION: The graphics are used for the purpose of illustration only. Appearance of the computer may vary.

Organizing the Cables

After attaching all necessary cables to your monitor and computer, (See Connecting Your Monitor for cable attachment,) use the cable management slot to organize all
cables as shown above.

Attaching the Soundbar(optional)

NOTICE: Do not use with any device other than Dell Soundbar.
1.

Working from the rear of the monitor, attach the Dell Soundbar by aligning the two slots with the two tabs along the bottom rear of the monitor.

Slide the Dell Soundbar to the left until it snaps into place.

Connect the Soundbar with the power brick.

Plug the power cables of the power brick into a nearby outlet.

Insert the lime-green mini stereo plug from the rear of the Soundbar into the computer's audio output jack.

Removing the Stand
NOTE: To prevent scratches on the LCD screen while removing the stand, ensure that the monitor is placed on a clean surface.
To remove the stand:

1. Press and hold the stand release button.
2. Lift the stand up and away from the monitor .

Wall Mounting (Optional)

(Screw dimension: M4 x 10mm).
Refer to the instructions that come with the VESA compatible base mounting kit.
1.

Place the monitor panel on soft cloth or cushion on stable flat table.

Remove the stand

Use a screwdriver to remove the four screws securing the plastic cover.

Attach the mounting bracket from the wall mounting kit to the LCD.

Mount the LCD on the wall by following the instructions that come with the base mounting kit.
NOTE: For use only with UL(expand UL) Listed Wall Mount Bracket with minimum weight/load bearing capacity of 4.36kg.

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Operating the Monitor

Dell™ E2009W/E2209W Flat Panel Monitor User's Guide
Using the Front Panel Controls
Using the On-Screen Display (OSD) Menu
Setting the Optimal Resolution
Using the Dell Soundbar (Optional)
Using the Tilt

Using the Front Panel Controls
Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls, an OSD shows the numeric
values of the characteristics as they change.

Front panel Button
A

Description
Use the MENU button to launch the on-screen display (OSD) and select the OSD Menu. See Accessing the Menu System.

OSD Menu

Brightness/Contrast Hot
Key

Use this button to directly access the "Brightness/Contrast" menu or to increase the values of the selected menu option.

Use Auto Adjust to activate automatic setup/adjustment or to decrease the values of the selected menu option.
Auto Adjustment allows the monitor to self-adjust to the incoming video signal. After using Auto Adjustment, you can further tune your
monitor by using the Pixel Clock and Phase controls under Displays Settings.

Auto Adjust

The following dialog appears on a black screen as the monitor automatically adjusts to the current input:

NOTE: In most cases, Auto Adjust produces the best image for your configuration.
NOTE: AUTO ADJUST option is only available when you are using the analog (VGA) connector.

Use this button to select the input source or select an OSD menu option.
Use the Input source button to select one of the two different video signals that may be connected to your monitor:
VGA input
DVI-D input
OK / Input Source
Select

If both VGA and DVI cables are connected to one Computer, this monitor displays an image automatically as long as a video signal is
present in either VGA or DVI outputs. On a display connected to two Computers, set equal time for both screen savers. The video input
from the movement of the first mouse will activate the display.
As you cycle through the inputs, the following messages appear to indicate currently selected input source. It may take 1 or 2 seconds
for the image to appear.

If either VGA or DVI-D input is selected and both VGA and DVI-D cables are not connected, a floating dialog box as shown below
appears.

Use the Power button to turn the monitor on and off.
The blue LED indicates the monitor is on and fully functional. An amber LED indicates DPMS power save mode.

Power button
(with power light
indicator)

Using the On-Screen Display (OSD) Menu
Accessing the Menu System
NOTE: If you change the settings and then either proceed to another menu or exit the OSD menu, the monitor automatically saves those changes. The changes are also saved if you
change the settings and then wait for the OSD menu to disappear.
1.

Push the MENU button to launch the OSD menu and display the main menu.

Main Menu for Analog (VGA) Input

or
Main Menu for Digital (DVI-D) Input

NOTE: AUTO ADJUST is only available when you use the analog (VGA) connector.
2.

Push the
and
buttons to move between the setting options. As you move from one icon to another, the option name is highlighted. See the following table for a complete list of all
the options available for the monitor.

3. Push the

button once to activate the highlighted option.

4. Push the

and

5. Push

buttons to select the desired parameter.

to enter the slide bar and then use the

button, according to the indicators on the menu, to make your changes.

6. Press the Menu button once to return to the main menu to select another option or press the Menu button two or three times to exit from the OSD menu.
Icon

Menu and

Description

Submenus
BRIGHTNESS
& CONTRAST

Back

Brightness

Use this menu to activate Brightness/Contrast adjustment.

Push

Brightness adjusts the luminance of the backlight.
Push the

Contrast

to go back to the main menu.

button to increase brightness and push the

button to decrease brightness (min 0 ~ max 100).

Adjust Brightness first, and then adjust Contrast only if further adjustment is necessary.
button to increase contrast and push the
button to decrease contrast (min 0 ~ max 100).
Push the
The Contrast function adjusts the degree of difference between darkness and lightness on the monitor screen.

Exit Menu

Push

to exit the OSD main menu.

AUTO ADJUST

Even though your computer recognizes your monitor on startup, the Auto Adjustment function optimizes the display settings for use with your particular
setup.

NOTE: In most cases, Auto Adjust produces the best image for your configuration.
NOTE: AUTO ADJUST option is only available when you are using the analog (VGA) connector.
INPUT SOURCE

Back
VGA
DVI-D
Scan for Sources
Exit Menu
Color Settings

Use the INPUT SOURCE menu to select between different video signals that may be connected to your monitor.

Push

to go back to the main menu.

Select VGA input when you are using the analog (VGA) connector. Push
Select DVI-D input when you are using the Digital (DVI) connector. Push

to select the DVI input source.

Select Auto Select to scan for available input signals.
Push

to exit the OSD main menu.

Use the Color Settings to adjust the color setting mode and color temperature.
There are different color setting sub-menus for VGA/DVI-D and Video input.

Color setting
mode submenu

to select the VGA input source.

Back
Input Color
Format

Push

to go back to the main menu.

Allows you to set the video input mode to.
RGB: Select this option if your monitor is connected to a computer or DVD player using the VGA and DVI cable or the HDMI to DVI adapter.
YPbPr: Select this option if the your DVD player supports only YPbPr output.

Mode Selection

Allows you to set the display mode to:
Graphics: Select this mode if your monitor is connected to your computer.
Video: Select this mode if you monitor is connected to a DVD player.
NOTE: Depending upon the Display Mode you select the Preset Modes available for your monitor change.

Preset Mode

Allows you to choose from a list of preset color modes.
In the Graphics mode, you can set the color to the following preset values:
Standard: Loads the monitor's default color settings. This is the default preset mode.
Multimedia: Loads color settings ideal for multimedia applications.
Game: Loads color settings ideal for most gaming applications.
Warm: Increase the color temperature. The screen appears warmer with a red/yellow tint.
Cool: Decreases the color temperature. The screen appears cooler with a blue tint.
Custom (R, G, B): Allows you to manually adjust the color settings. Press the
create your own preset color mode.

and

buttons to adjust the Red, Green, and Blue values and

In the Video mode, you can set the color to the following preset values:
Movie: Loads color settings ideal for movies. This is the default preset mode.
Sports: Loads color settings ideal for sports.
Game: Loads color settings ideal for game.
Nature: Loads color settings ideal for nature.
Hue

This feature can shift color of video image to green or purple. This is used to adjust the desired flesh tone color. Use
to '100' .
Push

to increase the green shade of the video image

Push

to increase the purple shade of the video image

to adjust the hue from '0'

NOTE: Hue adjustment is available only for video input.
Saturation

This feature can adjust the color saturation of the video image. Use
Push

to increase the monochrome appearance of the video image

Push

to increase the colorful appearance of the video image

NOTE: Saturation adjustment is available only for video input.
Color Reset
Exit Menu

Resets your monitor's color settings to the factory defaults.
Push

to exit the OSD main menu.

DISPLAY SETTINGS

Display Setting
submenu

Display Setting submenu for VGA input

Display Setting submenu for DVI-D input

Back

to adjust the saturation from '0' to '100'.

Push
Horizontal Position

Vertical Position

Sharpness
Pixel Clock

and
buttons to adjust image left and right. Minimum is '0' (-). Maximum is '100' (+).
Use the
NOTE: When using a DVI source, the Horizontal Position setting is not available.
and
buttons to adjust image up and down. Minimum is '0' (-). Maximum is '100' (+).
Use the
NOTE: When using a DVI source, the Vertical Position setting is not available.
This feature can make the image look sharper or softer. Use

to adjust the sharpness from '0' to '100'.

The Phase and Pixel Clock adjustments allow you to adjust your monitor to your preference.
Use the

Phase

to go back to the main menu.

and

buttons to adjust for best image quality.

If satisfactory results are not obtained using the Phase adjustment, use the Pixel Clock (coarse) adjustment and then use Phase (fine), again.
NOTE: Pixel Clock and Phase Adjustments are only available for "VGA" input.

Display Reset
Exit Menu

Reset the image to the original factory setting.
Push

to exit the OSD main menu.

Push

to go back to the main menu.

OTHER
SETTINGS

Back

Menu Transparency

Language option to set the OSD display to one of seven languages (English, Espanol, Francais, Deutsch, Brazilian Portuguese, Japanese, or Simplified
Chinese).
This function is used to change the OSD background from opaque to transparent.

Menu Timer

OSD Hold Time: Sets the length of time the OSD will remain active after the last time you pressed a button.

Language

Use the
Menu Lock

and

buttons to adjust the slider in 1 second increments, from 5 to 60 seconds.

Controls user access to adjustments. When 'Lock' is selected, no user adjustments are allowed. All buttons are locked except

button.

NOTE: When the OSD is locked, pressing the menu button will take the user directly to the OSD settings menu, with 'OSD Lock' pre-selected on entry.
Press and hold
DDC/CI

button for 15 seconds to unlock and allow user access to all applicable settings.

DDC/CI (Display Data Channel/Command Interface) allows your monitor parameters (brightness, color balance etc) to be adjustable via software on your
PC. You can disable this feature by selecting "Disable".
You can disable this feature by selecting Disable. The following warning message appears:
Select Yes to disable DDC/CI and No to exit with out making changes.

NOTE: For best user experience and optimum performance of your monitor, keep this feature enabled.

LCD Conditioning

This feature will help reduce minor cases of image retention.
If an image appears to be stuck on the monitor, select LCD Conditioning to help eliminate any image retention. Using the LCD Conditioning feature may
take some time. Severe cases of image retention are known as burn-in, the LCD Conditioning feature does not remove burn-in.
NOTE: Use LCD Conditioning only when you experience a problem with image retention.
Below warning message appears once user select “Enable" LCD Conditioning.

NOTE: Press any button on the monitor to terminate LCD Conditioning at any time.
Factory Reset

Exit Menu

Reset all OSD settings to the factory preset values.

Push

to exit the OSD main menu.

OSD Warning Messages
One of the following warning messages may appear on the screen indicating that the monitor is out of synchronization.

This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor Specifications for the Horizontal and Vertical frequency ranges addressable
by this monitor. Recommended mode is 1680 X 1050.
You will see the following message before the DDC/CI function is disabled.

When monitor enters Power Save mode, the following message appears :

Activate the computer and wake up the monitor to gain access to the OSD
If either VGA or DVI-D input is selected and both VGA and DVI-D cables are not connected, a floating dialog box as shown below appears.

See Solving Problems for more information.

Setting the Optimal Resolution
To set the optimal resolution for the monitor:
1.
2.
3.
4.

Right-click on the desktop and select Properties.
Select the Settings tab.
Set the screen resolution to 1680 x 1050.
Click OK.

If you do not see 1680 x 1050 as an option, you may need to update your graphics driver. Depending on your computer, complete one of the following procedures:
If you have a Dell desktop or portable computer:
Go to support.dell.com, enter your service tag, and download the latest driver for your graphics card.
If you are using a non-Dell computer (portable or desktop):
Go to the support site for your computer and download the latest graphic drivers.
Go to your graphics card website and download the latest graphic drivers.

Using the Dell Soundbar (Optional)
The Dell Soundbar is a stereo two channel system, mountable on Dell Flat Panel Displays.

Power/volume control

Power indicator

Headphone connectors

Using the Tilt

You can tilt the monitor to best fit your viewing needs.
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Troubleshooting

Dell™ E2009W/E2209W Flat Panel Monitor User's Guide
Troubleshooting Your Monitor
Common Problems
Product Specific Problems
CAUTION: Before you begin any of the procedures in this section, follow the Safety Instructions

Troubleshooting Your Monitor
Self-Test Feature Check
Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly
connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:
1. Turn off both your computer and the monitor.
2. Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove both Digital (white connector) and the Analog (blue
connector) cables from the back of computer.
3. Turn on the monitor.
The floating dialog box should appear on-screen (against a black background) if the monitor cannot sense a video signal and is working correctly.
While in self-test mode, the power LED remains blue. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll
through the screen.

4. This box also appears during normal system operation, if the video cable becomes disconnected or damaged.
5. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.
If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning
properly.

Built-in Diagnostics
Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or
with your computer and video card.
NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode.
To run the built-in diagnostics:
1. Ensure that the screen is clean (no dust particles on the surface of the screen).
2. Unplug the video cable(s) from the back of the computer or monitor. The monitor then goes into the self-test mode.
and
buttons on the front panel, simultaneously for 2 seconds. A gray screen appears.
3. Press and hold the
4. Carefully inspect the screen for abnormalities.
button on the front panel again. The color of the screen changes to red.
5. Press the
6. Inspect the display for any abnormalities.
7. Repeat steps 5 and 6 to inspect the display in green, blue, and white colored screens.
The test is complete when the white screen appears. To exit, press the

button again.

If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the monitor is functioning properly. Check the video card and computer.

Common Problems
The following table contains general information about common monitor problems you might encounter and the possible solutions.
Common Symptoms
No Video/ Power LED off

What You
Experience
No picture

Possible Solutions
Ensure that the video cable connecting the monitor and the computer is properly connected and secure.

Verify that the power outlet is functioning properly by using any other electrical equipment.
Ensure that the power button is depressed fully.
No Video/ Power LED on

No picture
or no
brightness

Increase brightness & contrast controls via OSD.
Perform monitor self-test feature check.
Check for bent or broken pins in the video cable connector.
Run the built-in diagnostics.

Poor Focus

Picture is
fuzzy,
blurry, or
ghosting

Perform Auto Adjust via OSD.
Adjust the Phase and Pixel Clock controls via OSD.
Eliminate video extension cables.
Reset the monitor to Factory Settings.
Change the video resolution to the correct aspect ration (16:10).

Shaky/Jittery Video

Wavy
picture or
fine
movement

Perform Auto Adjust via OSD.
Adjust the Phase and Pixel Clock controls via OSD.
Reset the monitor to Factory Settings.
Check environmental factors.
Relocate the monitor and test in another room.

Missing Pixels

LCD screen
has spots

Cycle power on-off.
Pixel that is permanently off is a natural defect that can occur in LCD technology.
Run the built-in diagnostics.

Stuck-on Pixels

LCD screen
has bright
spots

Cycle power on-off.
Pixel that is permanently off is a natural defect that can occur in LCD technology.
Run the built-in diagnostics.

Brightness Problems

Picture too
dim or too
bright

Reset the monitor to Factory Settings.
Auto Adjust via OSD.
Adjust brightness & contrast controls via OSD.

Geometric Distortion

Screen not
centered
correctly

Reset the monitor to Factory Settings.
Auto Adjust via OSD.
Adjust brightness & contrast controls via OSD.
NOTE: When using '2: DVI-D', the positioning adjustments are not available.
Reset the monitor to Factory Settings.
Perform Auto Adjust via OSD.
Adjust Phase and Pixel Clock controls via OSD.
Perform monitor self-test feature check and determine if these lines are also in self-test mode.
Check for bent or broken pins in the video cable connector.
Run the built-in diagnostics.

Horizontal/Vertical Lines

Screen has
one or more
lines

Synchronization Problems

Screen is
scrambled
or appears
torn

Reset the monitor to Factory Settings.
Perform Auto Adjust via OSD.
Adjust Phase and Pixel Clock controls via OSD.
Perform monitor self-test feature check to determine if scrambled screen appears in self-test mode.
Check for bent or broken pins in the video cable connector.
Restart the computer in the safe mode.

Safety Related Issues

Visible signs
of smoke or
sparks

Do not perform any troubleshooting steps.
Contact Dell immediately.

Intermittent Problems

Monitor
malfunctions
on & off

Ensure that the video cable connecting the monitor to the computer is connected properly and is secure.
Reset the monitor to Factory Settings.
Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode.

Missing Color

Picture
missing
color

Perform monitor self-test feature check.
Ensure that the video cable connecting the monitor to the computer is connected properly and is secure.
Check for bent or broken pins in the video cable connector.

Wrong Color

Picture color
not good

Change the Color Setting Mode in the Color Settings OSD to Graphics or Video depending to the application.
Try different Color Preset Settings in Color Settings OSD. Adjust R/G/B value in Color Settings OSD if the
Color Management is turned off.
Change the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD.
Run the built-in diagnostics.

Image retention from a
static image left on the
monitor for a long period of
time

Faint
shadow
from the
static image
displayed
appears on
the screen

Use the Power Management feature to turn off the monitor at all times when it is not in use (for more
information, see Power Management Modes).
Alternatively, use a dynamically changing screensaver.

NOTE: When using '2: DVI-D', the Pixel Clock and Phase adjustments are not available.

Product Specific Problems

Specific Symptoms
Screen image is too small

What You Experience
Image is centered on screen, but does not fill
entire viewing area

Cannot adjust the monitor
OSD does not appear on the screen
with the buttons on the front
panel
The picture does not fill the The picture cannot fill the height or width of the
entire screen.
screen
NOTE: When choosing DVI-D mode, the Auto Adjust function is not available.
Back to Contents Page

Possible Solutions
Check the Scaling Ratio setting in Image Setting OSD.
Reset the monitor to Factory Settings.
Turn off the monitor, unplug the power cord, plug back, and then turn
on the monitor.
Due to different video formats (aspect ratio) of DVDs, the monitor may
display in full screen.

Back to Contents Page

Appendix

Dell™ E2009W/E2209W Flat Panel Monitor User's Guide
Safety Instructions
FCC Notice (U.S. Only) and Other Regulatory Information
Contacting Dell

CAUTION: Safety Instructions
CAUTION: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock,
electrical hazards, and/or mechanical hazards.
For information on safety instructions, see the Product Information Guide.

FCC Notices (U.S. Only) and Other Regulatory Information
For FCC notices and other regulatory information, see the regulatory compliance website located at: http://www.dell.com/regulatory_compliance.

Contacting Dell
For customers in the United States, call 800-WWW-DELL (800-999-3355).
NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not
be available in your area. To contact Dell for sales, technical support, or customer service issues:
1.

Visit support.dell.com.

Verify your country or region in the Choose A Country/Region drop-down menu at the bottom of the page.

Click Contact Us on the left side of the page.

Select the appropriate service or support link based on your need.

Choose the method of contacting Dell that is convenient for you.

Back to Contents Page

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