Dell E2211h Monitor User's Guide User Manual En Us

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User Manual: Dell dell-e2211h Dell E2211H Monitor User's Guide

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Dell™E2211H/E2311HmonitorUser'sGuide
Notes, Notices, and Cautions
Information in this document is subject to change without notice.
©2010DellInc.Allrightsreserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell and the DELLlogoaretrademarksofDellInc;Microsoft and Windows are either trademarks or registered trademarks of Microsoft Corporation in
the United States and/or other countries, Intel is a registered trademark of Intel Corporation in the U.S. and other countries; and ATI is a trademark of Advanced Micro Devices,
Inc. ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR partner, Dell Inc. has determined that this product meets the
ENERGY STAR guidelines for energy efficiency.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
Model E2211Hb/E2311Hf.
August 2010 Rev. A00
About Your Monitor
Setting Up the Monitor
Operating the Monitor
Troubleshooting
Appendix
NOTE: A NOTE indicates important information that helps you make better use of your monitor.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury or death.
Back to Contents Page
About Your Monitor
Dell™E2211H/E2311HmonitorUser'sGuide
Package Contents
Your monitor ships with the components shown below. Ensure that you have received all the components and contact Dell if something is missing.
Package Contents
Product Features
Identifying Parts and Controls
Monitor Specifications
Plug and Play Capability
LCD Monitor Quality and Pixel Policy
Maintenance Guidelines
lMonitor
lStand
lPower Cable
lVGA Cable
Product Features
The Dell™E2211H/E2311H flat panel display has an active matrix, thin-film transistor (TFT), liquid crystal display (LCD), and LED backlight. The monitor
features include:
■ E2211H: 54.52cm(21.5inch)viewableareadisplay(Measureddiagonally).1920x1080resolution,plusfull-screen support for lower resolutions.
■ E2311H: 58.42cm(23inch)viewableareadisplay(Measureddiagonally).1920x1080 resolution, plus full-screen support for lower resolutions.
■ Wide viewing angle to allow viewing from a sitting or standing position, or moving side-to-side.
■ Tilt adjustment capability.
■RemovablepedestalandVideoElectronicsStandardsAssociation(VESA™)100mmmountingholesforflexiblemountingsolutions.
■ Plug and play capability if supported by your system.
■ On-Screen Display (OSD) adjustments for ease of set-up and screen optimization.
■ Software and documentation media includes an information file (INF), Image color Matching File (ICM), PowerNap software application and product
documentation.
■ Energy Saver feature for Energy Star compliance.
■ Security lock slot.
■ Asset Management Capability.
■ Capability to switch from wide aspect to standard aspect ratio while maintaining the image quality.
■ EPEAT Gold Rating.
■ Halogen Reduced.
■ Arsenic-free glass and Mercury-free panel.
■ Energy Gauge shows the energy level being consumed by the monitor in real time.
■ PowerNap Software included (comes in the CD shipped with the monitor).
Identifying Parts and Controls
Front View
lDVI Cable
lDrivers and Documentation media
lQuick Setup Guide
lProduct and Safety Information Guide
Back View

Front View
Front panel controls
Label
Description
1
Preset Modes (default, but configurable)
2
Brightness & Contrast (default, but configurable)
3
Menu
4
Exit
5
Power button (with power light indicator)
Back view
Back view with monitor stand
Label
Description
Use
1
VESA mounting holes (100 mm x 100 mm -
behind attached VESA Plate)
Wall mount monitor using VESA-compatible wall mount kit (100 mm x 100 mm)
2
Regulatory label
Lists the regulatory approvals.
3
Stand release button
Release stand from monitor.
4
Security lock slot
Secures monitor with security cable lock.
5
Dell Soundbar mounting brackets
Attaches the optional Dell Soundbar.
6
Barcode serial number label
Refer to this label if you need to contact Dell for technical support.
7
Cable management slot
Use to organize cables by placing them through the slot.
Side View
Bottom View
Right view
Bottom view
Bottom view with monitor stand
Label
Description
Use
1
AC power cord connector
Connect the power cable
2
DVI connector
Connect your computer DVI cable
3
VGA connector
Connect your computer VGA cable
4
Stand lock feature
To lock the Stand to the Monitor
Monitor Specifications
Flat Panel Specifications
Model
E2211H
E2311H
Screen type
Active matrix - TFT LCD
Active matrix - TFT LCD
Panel type
TN
TN
Screen dimensions
21.5 inches (21.5-inch viewable image size)
23 inches (23-inch viewable image size)
Preset display area:
476.64 (H) X 268.14 (V) mm
509.76 (H) X 286.74 (V) mm
Horizontal
476.64 mm (18.77 inches)
509.76 mm (20.07 inches)
*[E2211H] color gamut (typical) is based on CIE1976 (81%) and CIE1931 (68%) test standards.
** [E2311H] color gamut (typical) is based on CIE1976 (81%) and CIE1931 (68%) test standards.
Vertical
268.14 mm (10.56 inches)
286.74 mm (11.29 inches)
Pixel pitch
0.248 mm
0.265 mm
Viewing angle
160°(vertical)typ,170°(horizontal)typ
160°(vertical)typ,170°(horizontal)typ
Luminance output
250 cd/m ²(typ)
250 cd/m ²(typ)
Contrast ratio
1000 to 1 (typ)
1000 to 1 (typ)
Faceplate coating
Antiglare with hard-coating 3H
Antiglare with hard-coating 3H
Backlight
LED edgelight system
LED edgelight system
Response Time
5 ms typical
5 ms typical
Color depth
16.7 million colors
16.7 million colors
Color gamut (Typical)
81%*
81%**
Resolution Specifications
Video Supported Modes
Model
E2211H
E2311H
Horizontal scan range
30 kHz to 83 kHz (automatic)
30 kHz to 83 kHz (automatic)
Vertical scan range
56Hzto75Hz(automatic)
56Hzto75Hz(automatic)
Maximum resolution
1920 x 1080 at 60 Hz
1920 x 1080 at 60 Hz
Model
E2211H
E2311H
Video display capabilities (DVI playback)
480p, 480i, 576p, 576i, 720p, 1080p and 1080i
480p, 480i, 576p, 576i, 720p, 1080p and 1080i
Preset Display Modes
Display Mode
Horizontal Frequency
(kHz)
Vertical Frequency
(Hz)
Pixel Clock
(MHz)
Sync Polarity
(Horizontal/Vertical)
720 x 400
31.5
70.0
28.3
-/+
640 x 480
31.5
60.0
25.2
-/-
640 x 480
37.5
75.0
31.5
-/-
800 x 600
37.9
60.0
40.0
+/+
800 x 600
46.9
75.0
49.5
+/+
1024 x 768
48.4
60.0
65.0
-/-
1024 x 768
60.0
75.0
78.8
+/+
1152 x 864
67.5
75.0
108.0
+/+
1280 x 1024
64.0
60.0
108.0
+/+
1280 x 1024
80.0
75.0
135.0
+/+
1920 x 1080
67.5
60.0
148.5
+/+
Electrical Specifications
Model
E2211H/E2311H
Video input signals
Analog RGB, 0.7 Volts +/-5%, positive polarity at 75 ohm input impedance
Digital DVI-
D TMDS, 600mV for each differential line, positive polarity at 50 ohm input
impedance
Synchronization input signals
Separate horizontal and vertical synchronizations, polarity-free TTL level, SOG
(Composite SYNC on green)
AC input voltage/frequency/current
100 to 240 VAC/50 or 60 Hz + 3 Hz/1.5 A (Max.)
Inrush current
120V:30A (Max.)
240V:60A (Max.)
Physical Characteristics
Model
E2211H
E2311H
Connector type
15-pin D-subminiature, blue connector; DVI-
D, white connector
15-pin D-subminiature, blue connector; DVI-D,
white connector
Signal cable type
Digital: Detachable, DVI-D, Solid pins,
shipped detached from the monitor
Analog: Detachable, D-Sub, 15 pins,
shipped attached to the monitor
Digital: Detachable, DVI-D, Solid pins, shipped
detached from the monitor
Analog: Detachable, D-Sub, 15 pins, shipped
attached to the monitor
Dimensions (with stand)
Height
380.4 mm (14.98 inches)
402.59 mm (15.85 inches)
Width
514.8 mm (20.27 inches)
547.97 mm (21.57 inches)
Depth
158.9 mm (6.25 inches)
163.86 mm (6.45 inches)
Dimensions (without stand)
Height
306.3 mm (12.06 inches)
325.07 mm (12.80 inches)
Width
514.8 mm (20.27 inches)
547.97 mm (21.57 inches)
Depth
61.5 mm (2.42 inches)
61.5 mm (2.42 inches)
Stand dimensions
Height
296.8 mm (11.68 inches)
310.39 mm (12.22 inches)
Width
258.9 mm (10.09 inches)
265.86 mm (10.47 inches)
Depth
158.9 mm (6.25 inches)
163.86 mm (6.45 inches)
Weight
Weight with packaging
5.30 kg (11.68 lb)
5.81 kg (12.81 lb)
Weight with stand assembly and cables
4.24 kg (9.34 lb)
4.70 kg (10.36 lb)
Weight without stand assembly
(For wall mount or VESA mount considerations - no
cables)
2.98 kg (6.56 lb)
3.36 kg (7.41 lb)
Weight of stand assembly
0.97 kg (2.14 lb)
1.05 kg (2.31 lb)
Environmental Characteristics
Model
E2211H
E2311H
Temperature
Operating
0°Cto40°C
0°Cto40°C
Non-operating
Storage: -20°Cto60°C(-4°Fto140°F)
Shipping: -20°Cto60°C(-4°Fto140°F)
Storage: -20°Cto60°C(-4°Fto140°F)
Shipping: -20°Cto60°C(-4°Fto140°F)
Humidity
Operating
10% to 80% (non-condensing)
10% to 80% (non-condensing)
Non-operating
Storage: 5% to 90% (non-condensing)
Shipping: 5% to 90% (non-condensing)
Storage: 5% to 90% (non-condensing)
Shipping: 5% to 90% (non-condensing)
Altitude
Operating
4,850 m (15,902 ft) max
4,850 m (15,902 ft) max
Non-operating
12,192 m (40,000 ft) max
12,192 m (40,000 ft) max
Thermal dissipation
95.54 BTU/hour (maximum)
68.24 BTU/hour (typical)
102.36 BTU/hour (maximum)
81.89 BTU/hour (typical)
Power Management Modes
IfyouhaveVESA'sDPM™compliancedisplaycardorsoftwareinstalledinyourPC,themonitorcanautomaticallyreduceitspowerconsumptionwhennotinuse.Thisis
referred to as Power Save Mode
*. If the computer detects input from keyboard, mouse, or other input devices, the monitor automatically resumes functioning. The
following table shows the power consumption and signaling of this automatic power saving feature:
E2211H
VESA Modes
Horizontal Sync
Vertical Sync
Video
Power Indicator
Power Consumption
Normal operation
Active
Active
Active
Blue
20 W (typical)/28 W (maximum)
Active-off mode
Inactive
Inactive
Blanked
Amber
Less than 1.0 W
Switch off
-
-
-
Off
Less than 0.5 W
Back to Contents Page
Appendix
Dell™E2211H/E2311HmonitorUser'sGuide
Safety Instructions
FCC Notice (U.S. Only) and Other Regulatory Information
Contacting Dell
WARNING: Safety Instructions
For information on safety instructions, see the Product Information Guide.
FCC Notices (U.S. Only) and Other Regulatory Information
For FCC notices and other regulatory information, see the regulatory compliance website located at: http://www.dell.com/regulatory_compliance.
Contacting Dell
For customers in the United States, call 800-WWW-DELL (800-999-3355).
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be
available in your area. To contact Dell for sales, technical support, or customer service issues:
Back to Contents Page
WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock,
electrical hazards, and/or mechanical hazards.
NOTE:
If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.
1.
Visit support.dell.com.
2.
Verify your country or region in the Choose A Country/Region drop-downmenuatthebottomofthepage.
3.
Click Contact Us on the left side of the page.
4.
Select the appropriate service or support link based on your need.
5.
Choose the method of contacting Dell that is convenient for you.
Back to Contents Page
Help on PowerNap Installation
To install PowerNap succesfully, follow these steps:-
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1.CheckOperatingSystemRequirements
Windows XP, Windows Vista®, Windows® 7
2. Install Entech API
Install
3.InstallPowerNapSoftware
Install
Back to Contents Page
Setting Up Your Monitor
Dell™E2211H/E2311Hmonitor
IfyouhaveaDell™desktoporaDell™portablecomputerwithinternetaccess
1. Go to http://support.dell.com,enteryourservicetag,anddownloadthelatestdriverforyourgraphicscard.
2. After installing the drivers for your Graphics Adapter, attempt to set the resolution to 1920 X 1080 again.
Back to Contents Page
NOTE:
Ifyouareunabletosettheresolutionto1920x1080,pleasecontactDell™toinquireaboutaGraphicsAdapterthatsupportstheseresolutions.
Back to Contents Page
Setting Up Your Monitor
Dell™E2211H/E2311Hmonitor
IfyouhavenonDell™desktop,portablecomputer,orgraphiccard
In Windows XP:
1. Right-click on the desktop and click Properties.
2. Select the Settings tab.
3. Select Advanced.
4. Identify your graphics controller supplier from the description at the top of the window (e.g. NVIDIA, ATI, Intel etc.).
5. Refer to the graphic card provider website for updated driver (for example, http://www.ATI.com OR http://www.NVIDIA.com ).
6. After installing the drivers for your Graphics Adapter, attempt to set the resolution to 1920 X 1080 again.
In Windows Vista® or Windows® 7:
1. Right-click on the desktop and click Personalization.
2. Click Change Display Settings.
3. Click Advanced Settings.
4. Identify your graphics controller supplier from the description at the top of the window (e.g. NVIDIA, ATI, Intel etc.).
5. Refer to the graphic card provider website for updated driver (for example, http://www.ATI.com OR http://www.NVIDIA.com ).
6. After installing the drivers for your Graphics Adapter, attempt to set the resolution to 1920 X 1080 again.
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NOTE:
If you are unable to set the resolution to 1920 x 1080, please contact the manufacturer of your computer or consider purchasing a graphics adapter that will
supportthevideoresolutionof1920x1080.
Back to Contents Page
Operating the Monitor
Dell™E2211H/E2311HmonitorUser'sGuide
Using the Front Panel Controls
Using the On-Screen Display (OSD) Menu
PowerNap Software
Setting the Maximum Resolution
Using the Dell Soundbar (Optional)
Using the Tilt
Using the Front Panel Controls
Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls,
an OSD shows the numeric values of the characteristics as they change.
The following table describes the front panel buttons:
Front panel Button
Description
1
Shortcut key/ Preset
Modes
Use this button to choose from a list of preset color modes.
2
Shortcut key /
Brightness/Contrast
Use this button to directly access the "Brightness/Contrast" menu.
3
Menu
Use the MENU button to launch the on-screen display (OSD) and select the OSD Menu. See
Accessing the Menu System.
4
Exit
Use this button to go back to the main menu or exit the OSD main menu.
5
Use the Power button to turn the monitor on and off.
The Blue LED indicates the monitor is on and fully functional. An amber LED indicates DPMS power
Using the On-Screen Display (OSD) Menu
Accessing the Menu System
Main Menu for Analog (VGA) Input
or
Main Menu for Digital (DVI-D) Input
Power
(withpowerlight
indicator)
save mode.
NOTE: IfyouchangethesettingsandtheneitherproceedtoanothermenuorexittheOSDmenu,themonitorautomaticallysavesthosechanges.The
changes are also saved if you change the settings and then wait for the OSD menu to disappear.
1.
Press the MENU button to launch the OSD menu and display the main menu.
NOTE: AUTO ADJUST is only available when you use the analog (VGA) connector.
2.
Press the and buttons to move between the setting options. As you move from one icon to another, the option name is highlighted. See the
following table for a complete list of all the options available for the monitor.
3.
Press the or button once to activate the highlighted option.
4.
Press the and buttons to select the desired parameter.
5.
Press toentertheslidebarandthenusethe or button, according to the indicators on the menu, to make your changes.
6.
Press the button once to return to the main menu to select another option or press the button two or three times to exit from the OSD menu.
Icon
Menu and Submenus
Description

Energy Gauge
This meter shows the energy level being consumed by the monitor in real time. When the meter is green, it indicates the monitor is
consuming low energy level. When the energy consumed increases, the meter will change to yellow and subsequently red.
Brightness/Contrast
Use t
his menu to activate Brightness/Contrast adjustment.

Brightness
Brightness adjusts the luminance of the backlight.
Press the
button to increase brightness and Press the
NOTE:
Brightness control will be greyed out during "Screen dim" in PowerNap option when screen saver is activated.

Contrast
Adjust Brightness first, and then adjust Contrast only if further adjustment is necessary.
Press the button to increase contrast
and
The Contrast function adjusts the degree of difference between darkness and lightness on the monitor screen.
AUTO ADJUST
Even though your computer recognizes your monitor on startup, the Auto Adjustment function optimizes the display settings for use
with your particular setup.
Auto Adjustment allows the monitor to self-
adjust to the incoming video signal. After using Auto Adjustment, you can further tune
your monitor by using the Pixel Clock and Phase controls under Displays Settings.
The following dialog appears on a black screen as the monitor automatically adjusts to the current input:
NOTE:
Inmostcases,AutoAdjustproducesthebestimageforyourconfiguration.
NOTE:
AUTO ADJUST option is only available when you are using the analog (VGA) connector.
INPUT SOURCE
Use the INPUT SOURCE menu to select between different video signals that may be connected to your monitor.


Auto Select
Select Auto Select to scan for available input signals.
VGA
Select VGA input when you are using the analog (VGA) connector. Press
DVI-D
Select DVI-
D input when you are using the Digital (DVI) connector. Press
Color Settings
Use the Color Settings to adjust the color setting mode and color temperature.
There are different color setting sub-
menus for VGA/DVI
Input Color Format
Allows you to set the video input mode to.
lRGB
: Select this option if your monitor is connected to a computer or DVD player using the VGA and DVI cable or the HDMI to
DVI adapter.
lYPbPr
: Select this option if your DVD player supports only YPbPr output.
Mode Selection
Allows you to set the display mode to:
lGraphics
: Select this mode if your monitor is connected to your computer.
lVideo
: Select this mode if your monitor is connected to a DVD player.
NOTE:
Depending upon the Display Mode you select the Preset Modes available for your monitor changes.

Preset Mode
When you select Graphics, you can choose
Standard, Multimedia, Game, Warm, Cool,
lStandard
: Loads the monitor's default color settings. This is the default preset mode.
lMultimedia
: Loads color settings ideal for multimedia applications.
lGame
: Loads color settings ideal for most gaming applications.
lWarm
: Increase the color temperature. The screen appears warmer with a red/yellow tint.
lCool
: Decreases the color temperature. The screen appears cooler with a blue tint.
lCustom (R, G, B)
: Allows you to manually adjust the color settings. Press the
and Blue values and create your own preset color mode.
When you select Video, you can choose
Movie, Game, Sports,
lMovie
: Loads color settings ideal for movies. This is the default preset mode.
lGame
: Loads color settings ideal for game.
lSports
: Loads color settings ideal for sports.
lNature
: Loads color settings ideal for nature.
Hue
This feature can shift color of video image to green or purple. This is used to adjust the desired flesh tone color. Use
adjust the hue from '0' to '100' .
Press
to increase the green shade of the video image
Press
to increase the purple shade of the video image
NOTE:
Hue adjustment is available only for video input.
Saturation
T
his feature can adjust the color saturation of the video image. Use
Press
to increase the monochrome appearance of the video image
Press
to increase the colorful appearance of the video image
NOTE:
Saturation adjustment is available only for video input.
Reset Color Settings
Resets your monitor's color settings to the factory defaults.
DISPLAY SETTINGS
Use the Display Settings to adjust image.

Display Setting submenu for VGA input
Display Setting submenu for DVI-D input

Wide Mode
Adjust the image ratio as 4:3 or full screen.

Horizontal Position
Use the and
buttons to adjust image left and right. Minimum is '0' (
NOTE:
WhenusingaDVIsource,theHorizontalPositionsettingisnotavailable.

Vertical Position
Use the and
buttons to adjust image up and down. Minimum is '0' (
NOTE:
WhenusingaDVIsource,theVerticalPositionsettingisnotavailable.

Sharpness
This feature can make the image look sharper or softer. Use

Pixel Clock
T
he Phase and Pixel Clock adjustments allow you to adjust your monitor to your preference.
Use the and buttons to adjust
for best image quality.

Phase
If satisfactory results are not obtained using the Phase adjustment, use the Pixel Clock (coarse) adjustment and then use Phase
(fine),again.
Back to Contents Page
Setting Up Your Monitor
Dell™E2211H/E2311Hmonitor
Setting the display resolution to 1920 X 1080 (maximum)
For maximum display performance while using the Microsoft Windows operating systems, set the display resolution to 1920 X 1080 pixels by performing the
following steps:
In Windows XP:
1. Right-click on the desktop and click Properties.
2. Select the Settings tab.
3. Move the slider-bar to the right by pressing and holding the left-mouse button and adjust the screen resolution to 1920 X 1080.
4. Click OK.
In Windows Vista® or Windows® 7:
1. Right-click on the desktop and click Personalization.
2. Click Change Display Settings.
3. Move the slider-bar to the right by pressing and holding the left-mouse button and adjust the screen resolution to 1920 X 1080.
4. Click OK.
If you do not see 1920 X 1080 as an option, you may need to update your graphics driver. Please choose the scenario below that best describes the
computer system you are using, and follow the provided directions:
1: IfyouhaveaDell™desktoporaDell™portablecomputerwithinternetaccess.
2: IfyouhavenonDell™desktop,portablecomputer,orgraphiccard.
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Dell™E2211H/E2311Hmonitor
Information in this document is subject to change without notice.
©2010DellInc.Allrightsreserved
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell and the DELLlogoaretrademarksofDellInc;Microsoft and Windows are either trademarks or registered trademarks of Microsoft Corporation in
the United States and/or other countries, Intel is a registered trademark of Intel Corporation in the U.S. and other countries; and ATI is a trademark of Advanced Micro Devices,
Inc. ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR partner, Dell Inc. has determined that this product meets the
ENERGY STAR guidelines for energy efficiency.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
Model E2211Hb/E2311Hf.
August 2010 Rev. A00
User Guide
Setting the display resolution to 1920 X 1080 (maximum)
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Setting Up the Monitor
Dell™E2211H/E2311HmonitorUser'sGuide
Attaching the Stand
Connecting the Monitor
Organizing the Cables
Attaching the Soundbar (Optional)
Removing the Stand
Wall Mounting (Optional)
Attaching the Stand
To attach the monitor stand:
1. Remove the cover and place the monitor on it.
2. Fit the two tabs on the upper part of the stand to the groove on the back of the monitor.
3. Press the stand till it snaps into its place.
Connecting Your Monitor
To connect your monitor to the computer:
1. Turnoffyourcomputeranddisconnectthepowercable.
2. Connect either the white (digital DVI-D) or the blue (analog VGA) display connector cable to the corresponding video port on the back of your
computer.Donotconnectbothcablesonthesamecomputer.Useboththecables only when they are connected to two different computers with
appropriate video systems.
Connecting the White DVI Cable
Connecting the Blue VGA Cable
NOTE: The stand is detached from monitor when it is shipped from the factory.
NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for set up
instructions.
WARNING:Before you begin any of the procedures in this section, follow the Safety Instructions.
Organizing the Cables
After attaching all necessary cables to your monitor and computer, (See Connecting Your Monitor for cable attachment,) use the cable management slot
toorganizeallcablesasshownabove.
Attaching the Soundbar (Optional)
Removing the Stand
To remove the stand:
CAUTION: The graphics are used for the purpose of illustration only. Appearance of the computer may vary.
CAUTION: DonotusewithanydeviceotherthantheDellSoundbar.
To attach the Soundbar:
1.
Working from the back of the monitor, attach the Soundbar by aligning the two slots with the two tabs along the bottom of the monitor.
2.
Slide the Soundbar to the left until it snaps into place.
3.
Connect the Soundbar with the DC power connector.
4.
Insert the mini stereo plug from the back of the Soundbar into the computer's audio output jack.
NOTE: TopreventscratchesontheLCDscreenwhileremovingthestand,ensure that the monitor is placed on a clean surface.
NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for set up
instructions.
To remove the stand:
1. Place the monitor on a flat surface.
2. Press and hold the Stand release button.
3. Lift the stand up and away from the monitor.
Wall Mounting (Optional)
(Screw dimension: M4 x 10 mm).
Refer to the instructions that come with the VESA-compatible base mounting kit.
1. Place the monitor panel on a soft cloth or cushion on stable flat table.
2. Remove the stand.
3. Use a screwdriver to remove the four screws securing the plastic cover.
4. Attach the mounting bracket from the wall mounting kit to the LCD.
5. Mount the LCD on the wall by following the instructions that came with the base mounting kit.
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NOTE: For use only with UL Listed Wall Mount Bracket with minimum weight/load bearing capacity of 3.10 kg.
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Troubleshooting
Dell™E2211H/E2311HmonitorUser'sGuide
Troubleshooting Your Monitor
Built-in Diagnostics
Common Problems
Product Specific Problems
Dell Soundbar Problems
Troubleshooting Your Monitor
Self-Test Feature Check
Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly
connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:
1. Turn off both your computer and the monitor.
2. Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove both Digital (white connector) and the Analog (blue
connector) cables from the back of computer.
3. Turn on the monitor.
4. This box also appears during normal system operation, if the video cable becomes disconnected or damaged. The monitor will enter Power Save Mode
after 15 minutes if left at this state.
5. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.
If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning
properly.
Built-in Diagnostics
Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or
with your computer and video card.
CAUTION: Before you begin any of the procedures in this section, follow the Safety Instructions
The floating dialog box should appear on-screen (against a black background) if the monitor cannot sense a video signal and is working correctly.
While in self-test mode, the power LED remains blue. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll
throughthescreen.
or
NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode.
To run the built-in diagnostics:
1. Ensure that the screen is clean (no dust particles on the surface of the screen).
2. Unplug the video cable(s) from the back of the computer or monitor. The monitor then goes into the self-test mode.
3. Press and hold the Button 1 and Button 4 on the front panel simultaneously for 2 seconds. A gray screen appears.
4. Carefully inspect the screen for abnormalities.
5. Press the Button 4 on the front panel again. The color of the screen changes to red.
6. Inspect the display for any abnormalities.
7. Repeat steps 5 and 6 to inspect the display in green, blue, black, white screens.
The test is complete when the white screen appears. To exit, press the Button 4 again.
If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the monitor is functioning properly. Check the video card and computer.
Common Problems
The following table contains general information about common monitor problems you might encounter and the possible solutions.
Common Symptoms
What You Experience
Possible Solutions
No Video/Power LED off
No picture
lEnsure that the video cable connecting the monitor and the computer is properly
connected and secure.
lVerify that the power outlet is functioning properly using any other electrical equipment.
lEnsure that the power button is depressed fully.
lEnsure that the correct input source is selected via the Input Source Select button.
No Video/Power LED on
No picture or no brightness
lIncrease brightness & contrast controls via OSD.
lPerform monitor self-test feature check.
lCheck for bent or broken pins in the video cable connector.
lRun the built-in diagnostics.
lEnsure that the correct input source is selected via the Input Source Select button.
Poor Focus
Picture is fuzzy, blurry, or
ghosting
lPerform Auto Adjust via OSD.
lAdjust the Phase and Pixel Clock controls via OSD.
lEliminate video extension cables.
lReset the monitor to Factory Settings.
lChange the video resolution to the correct aspect ratio (16:9).
Shaky/Jittery Video
Wavy picture or fine movement
lPerform Auto Adjust via OSD.
lAdjust the Phase and Pixel Clock controls via OSD.
lReset the monitor to Factory Settings.
lCheck environmental factors.
lRelocate the monitor and test in another room.
Missing Pixels
LCD screen has spots
lCycle power on-off.
lPixel that is permanently off is a natural defect that can occur in LCD technology.
lFor more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at:
support.dell.com.
Stuck-on Pixels
LCD screen has bright spots
lCycle power on-off.
lPixel that is permanently off is a natural defect that can occur in LCD technology.
lFor more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at:
support.dell.com.
Brightness Problems
Picture too dim or too bright
lReset the monitor to Factory Settings.
lAuto Adjust via OSD.
lAdjust brightness & contrast controls via OSD.
Geometric Distortion
Screen not centered correctly
lReset the monitor to Factory Settings.
lAuto Adjust via OSD.
lAdjust Horizontal Position & Vertical Position controls via OSD.
NOTE: When using DVI-D input, the positioning adjustments are not available.
Horizontal/Vertical Lines
Screen has one or more lines
lReset the monitor to Factory Settings.
lPerform Auto Adjust via OSD.
lAdjust Phase and Pixel Clock controls via OSD.
lPerform monitor self-test feature check and determine if these lines are also in self-test
mode.
lCheck for bent or broken pins in the video cable connector.
lRun the built-in diagnostics.
NOTE: When using DVI-D input, the Pixel Clock and Phase adjustments are not available.
Synchronization Problems
Screen is scrambled or appears
torn
lReset the monitor to Factory Settings.
lPerform Auto Adjust via OSD.
lAdjust Phase and Pixel Clock controls via OSD.
lPerform monitor self-test feature check to determine if the scrambled screen appears in
self-test mode.
lCheck for bent or broken pins in the video cable connector.
lRestart the computer in the safe mode.
Safety Related Issues
Visible signs of smoke or
sparks
lDo not perform any troubleshooting steps.
lContact Dell immediately.
Intermittent Problems
Monitor malfunctions on & off
lEnsure that the video cable connecting the monitor to the computer is connected
properly and is secure.
lReset the monitor to Factory Settings.
lPerform monitor self-
test feature check to determine if the intermittent problem occurs in
self-test mode.
Product Specific Problems
Dell™Soundbar Problems
Missing Color
Picture missing color
lPerform monitor self-test feature check.
lEnsure that the video cable connecting the monitor to the computer is connected
properly and is secure.
lCheck for bent or broken pins in the video cable connector.
Wrong Color
Picture color not good
lChange the Color Setting Mode in the Color Settings OSD to Graphics or Video
depending on the application.
lTry different Color Preset Settings in Color Settings OSD. Adjust R/G/B value in Color
Settings OSD if the Color Management is turned off.
lChange the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD.
lRun the built-in diagnostics.
Image retention from a static
imageleftonthemonitorfora
long period of time
Faint shadow from the static
image displayed appears on
the screen
lUse the Power Management feature to turn off the monitor at all times when not in use
(for more information, see Power Management Modes).
lAlternatively, use a dynamically changing screensaver.
Specific Symptoms
What You Experience
Possible Solutions
Screen image is too small
Image is centered on screen,
but does not fill entire viewing
area
lCheck the Scaling Ratio setting in Image Setting OSD
lReset the monitor to Factory Settings.
Cannot adjust the monitor with
the buttons on the front panel
OSD does not appear on the
screen
lTurn off the monitor, unplug the power cord, plug back, and then turn on the monitor.
No Input Signal when user
controls are pressed
No picture, the LED light is
green. When you press "+", "-
"
or "Menu" key, the message
"No S-Video input signal", or
"No Composite input signal", or
"NoComponentinputsignal"
appears
lCheck the signal source. Ensure the Computer is not in the power saving mode by
moving the mouse or pressing any key on the keyboard.
lCheck to make sure Video Source to S-Video, Composite or Component is powered and
playing video media.
lCheckwhetherthesignalcableispluggedinproperly.Re-plug the signal cable if
necessary.
lReset the computer or video player.
The picture does not fill the
entire screen.
The picture cannot fill the
height or width of the screen
lDue to different video formats (aspect ratio) of DVDs, the monitor may display in full
screen.
lRun the built-in diagnostics.
NOTE: When choosing DVI-D mode, the Auto Adjust function will not be available.
Common Symptoms
What You Experience
Possible Solutions
No Sound
No power to Soundbar - the
power indicator is off
lTurn the Power/Volume knob on the Soundbar clockwise to the middle position; check if
the power indicator (Blue LED) on the front of the Soundbar is illuminated.
lConfirm that the power cable from the Soundbar is plugged into the adapter.
No Sound
Soundbar has power - power
indicator is on
lPlug the audio line-in cable into the computer's audio out jack.
lSet all Windows volume controls to their maximum
lPlay some audio content on the computer (i.e. audio CD, or MP3).
lTurn the Power/Volume knob on the Soundbar clockwise to a higher volume setting.
lClean and reseat the audio line-in plug.
lTest the Soundbar using another audio source (i.e. portable CD player).
Distorted Sound
Computer's sound card is used
as the audio source
lClear any obstructions between the Soundbar and the user.
lConfirm that the audio line-
in plug is completely inserted into the jack of the sound card.
lSet all Windows volume controls to their midpoints.
lDecrease the volume of the audio application.
lTurn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume
setting.
lClean and reseat the audio line-in plug.
lTroubleshoot the computer's sound card.
lTest the Soundbar using another audio source (i.e. portable CD player).
Distorted Sound
Other audio source is used
lClear any obstructions between the Soundbar and the user.
lConfirm that the audio line-in plug is completely inserted into the jack of the audio
source.
lDecrease the volume of the audio source.
lTurn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume
setting.
lClean and reseat the audio line-in plug.
Unbalanced Sound Output
Sound from only one side of
Soundbar
lClear any obstructions between the Soundbar and the user.
lConfirm that the audio line-in plug is completely inserted into the jack of the sound card
or audio source.
lSet all Windows audio balance controls (L-R) to their midpoints.
lClean and reseat the audio line-in plug.
lTroubleshoot the computer's sound card.
lTest the Soundbar using another audio source (i.e. portable CD player).
Low Volume
Volume is too low
lClear any obstructions between the Soundbar and the user.
lTurn the Power/Volume knob on the Soundbar clockwise to the maximum volume
setting.
lSet all Windows volume controls to their maximum.
lIncrease the volume of the audio application.
lTest the Soundbar using another audio source (i.e. portable CD player).
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