Dell H815dw Printer Dell™ Cloud Multifunction | User Guide Manual User's En Us

• Dell™ Cloud Multifunction Printer | H815dw
• Dell™ Smart Multifunction Printer | S2815dn
• Contents
• Before Beginning
  • Notes, Cautions, and Warnings
    • About License
      • As for RSA BSAFE
      • ICC Profile Header
      • JPEG Library
      • Math Library
      • libtiff
      • Zlib
  • Dell™ Cloud Multifunction Printer | H815dw Dell™ Smart Multifunction Printer | S2815dn User's Guide
    • Conventions
  • Finding Information
  • Product Features
  • About the Printer
    • Front and Rear Views
      • Front View
      • Rear View
    • Duplex Automatic Document Feeder (DADF)
    • Space Requirements
    • Operator Panel
    • Optional Accessory
    • Securing the Printer
    • Ordering Supplies
• Setting Up the Printer (Printer Setup)
  • Overview of the Printer Setup
  • Installing Optional Accessory
    • Installing the Optional 550-Sheet Feeder
      • Updating Your Driver to Detect 550-Sheet Feeder
  • Connecting and Setting Up Your Printer
    • Turning on the Printer
    • Configuring Initial Settings on the Operator Panel
    • Connecting to a Computer or a Network
      • Connecting to a Computer Using the USB Cable (Direct Connection)
      • Connecting to a Network Using the Ethernet Cable
      • Connecting to a Wireless Network
    • Connecting to the Telephone Line
    • Setting Up the Printer Using Dell Printer Easy Install (Windows® Only)
      • Basic Setup
      • To set up the Dell Cloud Multifunction Printer | H815dw as a wireless printer
      • To set up the printer as a network (wired) printer
      • To set up the printer as a USB printer
      • Setting Up the Printer in Another Connection Method
    • Configuring the Wireless Settings
      • Determining the Wireless Network Settings
      • Configuring the Wireless Settings Using Dell Printer Easy Install
      • Configuring the Wireless Settings Without Using Dell Printer Easy Install
      • Reconfiguring the Wireless Settings
  • Setting the IP Address
    • Assigning an IP Address
      • When Using the Dell Printer Easy Install
      • When Using the Operator Panel
      • When Using the Tool Box
    • Verifying the IP Settings
      • Verifying the Settings Using Operator Panel
      • Verifying the Settings Using System Settings Report
      • Verifying the Settings Using Ping Command
  • Loading Paper
  • Installing Printer Drivers on Windows® Computers
    • Identifying Printer Driver Pre-install Status
      • Changing the firewall settings before installing your printer
    • Starting Dell Printer Easy Install
    • USB Cable Connection Setup
    • Network Connection Setup
    • Setting Up for Shared Printing
      • Enabling Shared Printing from the Computer
      • Checking the Shared Printer
  • Installing Printer Drivers on Macintosh Computers
    • Installing the Drivers and Software
      • Adding a Printer on Mac OS X 10.5, Mac OS X 10.6, Mac OS X 10.7, OS X 10.8, OS X 10.9, or OS X 10.10
      • Configuring Settings
  • Installing Printer Drivers on Linux Computers (CUPS)
    • Operation on Red Hat Enterprise Linux 6 Desktop
      • Setup Overview
      • Installing the Printer Driver
      • Setting Up the Queue
      • Setting the Default Queue
      • Specifying the Printing Options
      • Uninstalling the Printer Driver
    • Operation on SUSE Linux Enterprise Desktop 11
      • Setup Overview
      • Installing the Printer Driver
      • Setting Up the Queue
      • Setting the Default Queue
      • Specifying the Printing Options
      • Setting the Password for Authority as the Printer Administrator
      • Uninstalling the Printer Driver
    • Operation on Ubuntu 12.04 LTS
      • Setup Overview
      • Installing the Printer Driver
      • Setting Up the Queue
      • Setting the Default Queue
      • Specifying the Printing Options
      • Uninstalling the Printer Driver
• Using Your Printer
  • Operator Panel
    • About the Operator Panel
      • Dell™ Cloud Multifunction Printer | H815dw
      • Dell Smart Multifunction Printer | S2815dn
    • Basic Operations on the Touch Panel
      • To Select the Item on the Screen
      • To Scroll the Screen or the Listed Items
    • About the Home Screen
      • Dock Menu
      • Notification Bar
      • Lock Icon
      • Envelope Mode Icon
      • Wi-Fi Direct Connection Status Icon
      • Wireless LAN Connection Status Icon
      • Time/Network Information
      • Account Name
      • Tiles
    • Moving, Adding or Deleting the Tiles
      • To Move the Tiles
      • To Add the Tiles
      • To Delete the Tiles
    • Using the Keyboard Displayed on the Touch Panel
      • To Change the Keyboard Layout
    • Using the Number Pad
      • Number Pad Numbers
      • Changing Numbers
      • Inserting a Pause
    • Printing a Panel Settings Report
    • Changing the Language
      • When Using the Operator Panel
      • When Using the Tool Box
    • Setting the Power Saver Timer Option
    • About the Concurrent Jobs Feature
  • Dell™ Printer Configuration Web Tool
    • Overview
    • Setting Up the Dell Printer Configuration Web Tool
      • Setting Up From Web Browser
      • Setting Up From Operator Panel
    • Starting the Dell Printer Configuration Web Tool
    • Overview of the Menu Items
      • Printer Status
      • Printer Jobs
      • Printer Settings
      • Print Server Settings
      • Copy Printer Settings
      • Print Volume
      • Address Book
      • Printer Information
      • Tray Management
      • E-Mail Server Settings Overview
      • Set Password
      • Online Help
      • Order Supplies at:
      • Contact Dell Support at:
      • Dell Document Hub at:
    • Page Display Format
      • Top Frame
      • Left Frame
      • Right Frame
    • Changing the Settings of the Menu Items
      • Details of the Menu Items
      • Printer Status
      • Printer Jobs
      • Printer Settings
      • Print Server Settings
      • Copy Printer Settings
      • Print Volume
      • Address Book
      • Tray Management
  • Understanding the Printer Menus
    • Report / List
      • System Settings
      • Panel Settings
      • PCL Fonts List
      • PCL Macros List
      • PS Fonts List
      • PDF Fonts List
      • Job History
      • Error History
      • Print Meter
      • Demo Page
      • Protocol Monitor
      • Speed Dial
      • Address Book
      • Server Address
      • Fax Activity
      • Fax Pending
      • Stored Documents
      • Printing a Report/List Using the Operator Panel
      • Printing a Report/List Using the Tool Box
    • Wi-Fi | WPS
      • Wi-Fi
      • Wi-Fi Direct
      • WPS (Connect via PBC)
      • WPS (Connect via PIN)
    • Paired Device
    • Admin Settings
      • Phone Book
      • PCL
      • PS
      • PDF
      • Network
      • Fax Settings
      • System Settings
      • Maintenance
      • Secure Settings
      • USB Settings
    • Default Settings
      • Copy Defaults
      • Fax Defaults
      • Scan Defaults
      • Direct Print Defaults (available on the Dell Cloud Multifunction Printer | H815dw only) USB Direct Print Defaults (available on the Dell Smart Multifunction Printer | S2815dn only)
    • Tray Management
      • Tray Settings
      • Tray Priority
    • Language Settings
      • Panel Language
      • Keyboard Layout
    • Print
      • Private Mailbox
      • Public Mailbox
      • Proof Print
      • Secure Print
      • Secure Fax Receive
      • Tile Settings
    • Copy
      • Quantity
      • Darken / Lighten
      • Select Tray
      • 2 Sided Copying
      • Sharpness
      • Reduce/Enlarge
      • Original Size
      • Original Type
      • Collation
      • 2-Up
      • Margin
      • Auto Exposure
      • Save Settings
    • ID Copy
      • Save Settings
    • Scan
      • Scan to Email
      • Scan to Network Folder
      • Scan to USB
      • Scan to Computer
      • Scan Settings
      • Save Settings
    • Fax
      • Fax Settings
      • Save Settings
    • Print PDF/TIFF
    • Print JPEG
      • Print Settings
      • Save Settings
    • Dell Document Hub
      • Search for Files
      • Browse for Files
      • Scan
      • Smart OCR Scan
      • E-mail Me
      • Business Card Reader
    • SharePoint
      • Print
      • Scan
      • File Name Option
    • Add Apps
    • Panel Lock
      • Enabling the Panel Lock
      • Disabling the Panel Lock
    • Resetting Defaults
      • When Using the Operator Panel
  • Print Media Guidelines
    • Paper
      • Recommended Paper
      • Unacceptable Paper
      • Selecting Paper
      • Selecting Pre-Printed Media and Letterheads
      • Selecting Pre-Punched Paper
    • Envelopes
    • Labels
    • Storing Print Media
    • Identifying Print Media and Specifications
      • Supported Paper Sizes
      • Supported Paper Types
      • Paper Type Specifications
  • Loading Print Media
    • Capacity
    • Print Media Dimensions
    • Loading Print Media in Tray1 and the Optional 550-Sheet Feeder
      • Loading Letterhead (Pre-Printed and Pre-Punched Paper)
    • Loading Print Media in the MPF
      • Loading Small Print Media in the MPF
    • Printing on Envelopes – Envelope Mode
      • To Set the Printer to the Envelope Mode
      • To Cancel the Envelope Mode
      • Loading Envelopes in the MPF
      • Envelope #10, DL
      • Monarch
      • C5
      • Loading Letterhead in the MPF
    • Using the MPF
    • Linking Trays
• Printing, Copying, Scanning, Faxing, and Dell Document Hub
  • Printing
    • Tips for Successful Printing
      • Tips on Storing Print Media
      • Avoiding Paper Jams
    • Sending a Job to Print
    • Canceling a Print Job
      • Canceling a Job From the Operator Panel
      • Canceling a Job From a Computer Running Windows® Operating System
    • Duplex Printing
      • Duplex Printing With Duplex Unit
      • Using Booklet Print
    • Using the Stored Print Feature
      • Overview
      • Procedures for Printing Stored Print
    • Printing from USB Memory (USB Direct Print)
      • Supported File Formats
      • Inserting and Removing a USB Memory
      • Printing a PDF/TIFF File in a USB Memory
      • Printing a JPEG File in a USB Memory
    • Printing With Web Services on Devices (WSD)
      • Adding Roles of Printer Services
      • Printer Setup
      • Installing a Printer Driver Using the Add Printer Wizard
    • Printing With Wi-Fi Direct
      • Setting Up Wi-Fi Direct
      • Printing via Wi-Fi Direct
      • Disconnecting Wi-Fi Direct Network
      • Resetting the Passphrase
      • Resetting the PIN
    • Mobile Printing and Scanning
      • Android OS
      • Apple iOS
    • Printing With AirPrint
      • Setting Up AirPrint on Your Printer
      • Printing via AirPrint
    • Printing With Google Cloud Print
      • Preparing to Use the Printer with Google Cloud Print
      • Enabling Google Cloud Print on the Printer
      • Selecting the Version of the Google Cloud Print Service
      • Registering the Printer to the Google Cloud Print Service
      • Sharing the Printer Using the Google Cloud Print Service
      • Canceling Registration to Google Cloud Print
      • Printing via Google Cloud Print
    • Mopria Print Service
      • Setting Up Mopria Print Service on Your Printer
      • Printing via Mopria Print Service
    • Printing a Report Page
    • Printer Settings
      • Using the Operator Panel to Change the Printer Settings
      • Using the Dell Printer Configuration Web Tool to Change the Printer Settings
  • Copying
    • Loading Paper for Copying
    • Selecting Paper Tray
    • Preparing a Document
    • Making Copies From the Document Glass
    • Making Copies From the DADF
    • Setting Copy Options
      • Quantity
      • Darken / Lighten
      • Select Tray
      • 2 Sided Copying
      • Sharpness
      • Reduce / Enlarge
      • Original Size
      • Original Type
      • Collation
      • 2-Up
      • Margin
      • Auto Exposure
    • Using the ID Copy
    • Changing the Default Settings
  • Scanning
    • Scanning Overview
      • Tips for Easy Network Scanning
      • Scanning - With scanner driver
      • Scanning - Without scanner driver
    • Scanning to a Computer With a USB Connection
      • Changing the Location to Save the Scanned Data
    • Scanning to a Computer Connected With Web Services on Devices (WSD)
      • Preparations for Scanning Using Web Services on Devices (WSD)
      • Scanning and Sending Images to the Computer Using Web Services on Devices (WSD)
    • Scanning From a Computer Using Web Services on Devices (WSD)
      • Preparations for scanning from the computer
      • Scanning from the computer
    • Scanning Using the TWAIN Driver
    • Scanning Using the Windows Image Acquisition (WIA) Driver
    • Scanning With Wi-Fi Direct
      • Scanning via Wi-Fi Direct
    • Scanning to a PC or Server via SMB/FTP
      • Overview
      • Procedures
      • Setting a Login Name and a Password (SMB Only)
      • Creating a Shared Folder (SMB Only)
      • Adding a Scanning Destination to the Printer's Address Book
      • Sending the Scanned File on the Network Folder
    • Scanning to a USB Memory
      • Types of a USB Memory
      • Procedures
      • Specifying a Folder to Save the Scanned Image
    • Sending an E-Mail With the Scanned Image
      • Preparing the Printer to Send the E-Mail
      • Setting the DNS Server Address
      • Setting the Information Necessary to Access the Mail Server
      • Setting the Administrator's E-mail Address
      • Adding a New E-Mail Address to the Printer's Address Book
      • Sending an E-mail With the Scanned File
    • Managing the Scanner
      • Port Settings
      • Search Criteria Dialog Box (Windows® only)
      • Password Setting
  • Faxing
    • Specifying the Fax Initial Settings Using the Dell Printer Easy Install
    • Setting Your Country
    • Setting the Printer ID
    • Setting the Time and Date
    • Changing the Clock Mode
    • Setting Sounds
      • Speaker Volume
      • Ringer Volume
    • Specifying the Fax Settings Options
      • Changing the Fax Settings Options
      • Available Fax Settings Options
      • Advanced Fax Settings
    • Sending a Fax
      • Loading an Original Document
      • Adjusting the Document Resolution
      • Adjusting the Document Contrast
      • Sending a Fax From Memory
      • Sending a Fax Manually
      • Confirming Transmissions
      • Automatic Redialing
    • Sending a Delayed Fax
    • Sending a Fax from the Driver (Direct Fax)
      • Example
    • Receiving a Fax
      • About Receiving Modes
      • Loading Paper for Receiving Faxes
      • Receiving a Fax Automatically in the Fax Mode
      • Receiving a Fax Manually in the Telephone Mode
      • Receiving a Fax Automatically in the Telephone / Fax or Ans Machine/Fax
      • Receiving a Fax Manually Using an External Telephone (Remote Receive)
      • Receiving Faxes Using the DRPD
      • Receiving Faxes in the Memory
      • Polling Receive
    • Automatic Dialing
      • Speed Dialing
      • Setting Speed Dial
      • Sending a Fax Using Speed Dial
      • Group Dialing
      • Setting Group Dial
      • Editing Group Dial
      • Sending a Fax Using Group Dial (Multi-address Transmission)
      • Printing a Speed Dial List
    • Phone Book
    • Other Ways to Fax
      • Using the Secure Receiving Mode
      • Using an Answering Machine
      • Using a Computer Modem
    • Printing a Report
    • Changing Setting Options
  • Dell Document Hub
    • Registering the User and Signing In to the Dell Document Hub
      • Registering a New User to the Dell Document Hub
      • Signing In to the Dell Document Hub
      • When the Favorite List Screen is Displayed When You Tap the Tile on the Dell Document Hub Screen
      • Returning to the Home Screen
      • Logging Out From the Printer
    • Searching for and Printing Files
    • Browsing and Printing Files
      • Searching for the Files in the Selected Cloud Service
    • Scanning
      • Searching for the Location Across the Cloud Services
      • Searching for the Location in the Selected Cloud Service
    • Scanning the Document Using Optical Character Recognition (OCR)
    • Receiving the Scanned File as an E-Mail
    • Receiving the Scanned Image of the Business Card as an E-Mail
  • Printing and Scanning Directly From SharePoint®
    • Registering the SharePoint® Server
      • Editing the Server URL List
    • Signing In to the SharePoint® Server
      • Returning to the Home Screen
    • Browsing and Printing Files
    • Scanning
• Know Your Printer
  • Understanding Your Printer Software
    • Overview
    • Dell Printer Hub/Dell Printer Management Tool (for Microsoft® Windows®)
    • Printer Status Window (for OS X and Linux)
    • Status Monitor Widget (for OS X)
      • Status Monitor Widget Feature
      • Before Installing the Status Monitor Widget
      • Installing the Status Monitor Widget
      • Opening and Closing the Status Monitor Widget
      • Printer Status Window
      • Order Window
      • Preferences
    • Status Monitor Console (for Linux)
      • Status Monitor Console Feature
      • Before Installing the Status Monitor Console
      • Installing the Status Monitor Console
      • Starting the Status Monitor Console
      • Printer Selection Window
      • Printer Status Window
      • Dell Supplies Management System Window
      • Service Tag Window
      • Settings Window
    • Tool Box (for Microsoft® Windows®)
      • To start the Tool Box
    • Address Book Editor (for Microsoft® Windows® and OS X)
      • Types of Address Books
      • Adding and Editing Entries to the Address Books Using the Address Book Editor
    • ScanButton Manager (for OS X)
    • User Setup Disk Creating Tool (for Microsoft® Windows®)
    • App Manager (for Microsoft® Windows®)
      • Preparing to use the App Manager
      • Starting the App Manager
  • User Authentication
    • Creating and Editing the User Accounts
      • Creating a New User Account
      • Editing the User Account
      • Deleting the User Account
    • Logging In to the User Account on the Dell Cloud Multifunction Printer | H815dw
      • Logging In Using the Touch Panel
      • Logging In Using the NFC Authentication Card
      • Logging Out
    • Logging In to the User Account on the Dell Smart Multifunction Printer | S2815dn
      • Specifying the User Authentication Method
      • Preparations for Remote Authentication
      • Logging In for Remote Authentication
      • Logging In for Local Authentication
      • Logging Out
  • Tile Customization
    • Adding a New Tile
      • Selecting From the Pre-defined Tiles
      • Creating a New Tile Including the Job Settings
  • Using the Server Address Book and Server Phone Book
    • Preparing the Printer to Access the External LDAP Server
      • Starting the Dell Printer Configuration Web Tool
      • Setting Authentication Type
      • Setting LDAP Server
      • Setting LDAP User Mapping
    • Sending an E-mail With the Scanned File Using the E-mail Server Address Book
    • Sending a Fax Using the Fax Server Phone Book
  • Using Digital Certificates
    • Managing Certificates
      • Preparing to Manage Certificates
      • Creating and Downloading a Certificate Signing Request (CSR)
      • Importing a Digital Certificate
      • Setting a Digital Certificate
      • Confirming the Settings of a Digital Certificate
      • Deleting a Digital Certificate
      • Exporting a Digital Certificate
    • Setting the Features
      • Setting the SSL/TLS-use Server Certificate (HTTP/IPP)
      • Setting SMTP-SSL/TLS Communication
      • Setting LDAP-SSL/TLS Communication
      • Setting for Wireless LAN WPA-Enterprise (EAP-TLS)
      • Setting for Wireless LAN WPA-Enterprise (PEAPV0-MS-CHAPV2, EAP-TTLS PAP, EAP-TTLS CHAP)
  • Understanding Printer Messages
    • Status Codes
    • Error Messages
  • Specifications
    • Operating System Compatibility
    • Power Supply
    • Dimensions
    • Memory
    • Page Description Language (PDL)/Emulation, Operating System, and Interface
      • MIB Compatibility
    • Environment
      • Operation
      • Print Quality Guarantee
      • Storage
      • Altitude
    • Cables
    • Print Specifications
    • Copy Specifications
    • Scanner Specifications
    • Facsimile Specifications
    • Wireless Connection Specifications
• Maintaining Your Printer
  • Maintaining Your Printer
    • Determining the Status of Supplies
    • Conserving Supplies
    • Ordering Supplies
      • Using Dell Printer Configuration Web Tool
      • Using Dell Printer Hub or Dell Printer Management Tool for Windows®
      • For OS X
      • For Linux
    • Storing Print Media
    • Storing Consumables
    • Replacing the Toner Cartridge
      • Removing the Toner Cartridge
      • Installing a Toner Cartridge
    • Replacing the Drum Cartridge
      • Removing the Drum Cartridge
      • Installing a Drum Cartridge
    • Replacing the Fusing Unit, the Transfer Unit, and the Retard Roller
      • Removing the Fusing Unit
      • Installing a Fusing Unit
      • Removing the Transfer Unit
      • Installing a Transfer Unit
      • Removing the Retard Roller in Tray1
      • Installing a Retard Roller in Tray1
    • Cleaning the Scanner
    • Cleaning the DADF Feed Roller
    • Cleaning Inside the Printer
    • Moving the Printer
    • Removing the Optional 550-Sheet Feeder
  • Clearing Jams
    • Avoiding Jams
    • Identifying the Location of Paper Jams
    • Clearing Paper Jams From the DADF
      • If status code: 005-112, 005-121, or 005-900 appears:
      • If status code: 005-110 appears:
    • Clearing Paper Jams From the MPF
    • Clearing Paper Jams From Tray1
    • Clearing Paper Jams From the Fusing Unit
      • If status code: 050-130 appears:
    • Clearing Paper Jams From the Duplexer
      • If status code: 050-131 appears:
    • Clearing Paper Jams From the Regi Roll
      • If status code: 050-142 appears:
      • If status code: 050-132 appears:
    • Clearing Paper Jams From the Optional 550-Sheet Feeder
    • Clearing Paper Jams From the Trays
      • If status code 050-134 appears:
      • If status code 050-133 appears:
• Troubleshooting
  • Troubleshooting Guide
    • Basic Printer Problems
    • Display Problems
    • Printing Problems
    • Print Quality Problems
      • The output is too light
      • Toner smears or print comes off
      • Random spots/Blurred images
      • The entire output is blank
      • Streaks appear on the output
      • Pitched dots
      • Vertical blanks
      • Mottle
      • Ghosting
      • Light-induced fatigue
      • Fog
      • Bead-Carry-Out (BCO)
      • Jagged characters
      • Banding
      • Auger mark
      • Wrinkled/Stained paper
      • Damage on the leading edge of paper
    • Jam/Alignment Problems
      • The top and side margins are incorrect
      • Images are skewed
      • Tray1/Optional 550-Sheet Feeder Misfeed Jam
      • MPF Misfeed Jam
      • Regi Jam (Exit Sensor On JAM)
      • Exit Jam (Exit Sensor Off JAM)
      • Tray1/Optional 550-Sheet Feeder Multi-feed Jam
      • MPF Multi-feed Jam
    • Noise
    • Copy Problems
    • Fax Problems
    • Scanning Problems
    • Digital Certificate Problems
    • Problems With Installed Optional Accessory
    • Wi-Fi Direct Problems
    • Scanner Driver/Printer Utility Problems
    • Other Problems
    • Contacting Service
• Appendix
  • Appendix
    • Dell™ Technical Support Policy
      • Online Services
    • Warranty and Return Policy
      • Recycling Information
    • Contacting Dell
    • New Zealand PTC200 Warnings
    • USA/Canada Wi-Fi Warnings