Dell H815dw Printer Dell™ Cloud Multifunction | User Guide Manual User's En Us

User Manual: Dell dell-h815dw-printer Dell™ Cloud Multifunction Printer | H815dw User Guide

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Dell™ Cloud Multifunction Printer | H815dw
Dell™ Smart Multifunction Printer | S2815dn
User's Guide
Regulatory Model: Dell H815dw / Dell S2815dn
Template Last Updated - 2/7/2007 Contents
3
Contents
Before Beginning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Notes, Cautions, and Warnings . . . . . . . . . . . . . . . . . . . . . . . . 27
About License
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
27
As for RSA BSAFE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
ICC Profile Header . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
JPEG Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Math Library. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
libtiff . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Zlib. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
1 Dell™ Cloud Multifunction Printer | H815dw
Dell™ Smart Multifunction Printer | S2815dn
User's Guide
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
31
Conventions
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
31
2 Finding Information
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
33
3 Product Features
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
35
4 About the Printer
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
39
Front and Rear Views
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
39
Front View
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
39
Rear View
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
40
Duplex Automatic Document Feeder (DADF)
. . . . . . . . . . . . . . . . . . . .
41
Space Requirements
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
42
Operator Panel
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
42
Optional Accessory
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
43
Securing the Printer
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
43
Ordering Supplies
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
43
4
Contents Template Last Updated - 2/7/2007
Setting Up the Printer (Printer Setup) . . . . . . . . . . . . . . 45
5 Overview of the Printer Setup
. . . . . . . . . . . . . . . . . . . . . .
47
6 Installing Optional Accessory
. . . . . . . . . . . . . . . . . . . . . .
49
Installing the Optional 550-Sheet Feeder
. . . . . . . . . . . . . . . . . . . . . . .
49
Updating Your Driver to Detect 550-Sheet Feeder
. . . . . . . . . . . . . . . .
53
7 Connecting and Setting Up Your Printer
. . . . . . . . . . . . . .
57
Turning on the Printer
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
58
Configuring Initial Settings on the Operator Panel
. . . . . . . . . . . . . . . . .
58
Connecting to a Computer or a Network
. . . . . . . . . . . . . . . . . . . . . . .
65
Connecting to a Computer Using the USB Cable (Direct Connection)
. . . . .
65
Connecting to a Network Using the Ethernet Cable
. . . . . . . . . . . . . . .
66
Connecting to a Wireless Network
. . . . . . . . . . . . . . . . . . . . . . .
66
Connecting to the Telephone Line
. . . . . . . . . . . . . . . . . . . . . . . . . .
66
Setting Up the Printer Using Dell Printer Easy Install (Windows
®
Only)
. . . . . .
68
Basic Setup
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
68
To set up the Dell Cloud Multifunction Printer | H815dw as a wireless printer
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
68
To set up the printer as a network (wired) printer
. . . . . . . . . . . . . . . .
68
To set up the printer as a USB printer
. . . . . . . . . . . . . . . . . . . . . .
68
Setting Up the Printer in Another Connection Method
. . . . . . . . . . . . .
70
Configuring the Wireless Settings
. . . . . . . . . . . . . . . . . . . . . . . . . .
71
Determining the Wireless Network Settings
. . . . . . . . . . . . . . . . . .
71
Configuring the Wireless Settings Using Dell Printer Easy Install
. . . . . . .
72
Configuring the Wireless Settings Without Using Dell Printer Easy Install
. . .
74
Reconfiguring the Wireless Settings
. . . . . . . . . . . . . . . . . . . . . .
77
8 Setting the IP Address
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
79
Assigning an IP Address
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
79
When Using the Dell Printer Easy Install
. . . . . . . . . . . . . . . . . . . .
79
When Using the Operator Panel
. . . . . . . . . . . . . . . . . . . . . . . . .
80
When Using the Tool Box
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
81
Verifying the IP Settings
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
81
Verifying the Settings Using Operator Panel
. . . . . . . . . . . . . . . . . .
81
Template Last Updated - 2/7/2007 Contents
5
Verifying the Settings Using System Settings Report
. . . . . . . . . . . . . .
82
Verifying the Settings Using Ping Command
. . . . . . . . . . . . . . . . . .
82
9 Loading Paper
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
83
10 Installing Printer Drivers on Windows
®
Computers
. . . . .
87
Identifying Printer Driver Pre-install Status
. . . . . . . . . . . . . . . . . . . . .
87
Changing the firewall settings before installing your printer
. . . . . . . . . .
87
Starting Dell Printer Easy Install
. . . . . . . . . . . . . . . . . . . . . . . . . . .
87
USB Cable Connection Setup
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
88
Network Connection Setup
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
92
Setting Up for Shared Printing
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
97
Enabling Shared Printing from the Computer
. . . . . . . . . . . . . . . . . .
97
Checking the Shared Printer
. . . . . . . . . . . . . . . . . . . . . . . . . .
99
11 Installing Printer Drivers on Macintosh Computers
. . . .
101
Installing the Drivers and Software
. . . . . . . . . . . . . . . . . . . . . . . .
101
Adding a Printer on Mac OS X 10.5, Mac OS X 10.6, Mac OS X 10.7, OS X 10.8,
OS X 10.9, or OS X 10.10
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
101
Configuring Settings
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
103
12 Installing Printer Drivers on Linux Computers (CUPS)
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
105
Operation on Red Hat Enterprise Linux 6 Desktop
. . . . . . . . . . . . . . . . .
105
Setup Overview
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
105
Installing the Printer Driver
. . . . . . . . . . . . . . . . . . . . . . . . . .
105
Setting Up the Queue
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
105
Setting the Default Queue
. . . . . . . . . . . . . . . . . . . . . . . . . . .
106
Specifying the Printing Options
. . . . . . . . . . . . . . . . . . . . . . . .
106
Uninstalling the Printer Driver
. . . . . . . . . . . . . . . . . . . . . . . . .
106
Operation on SUSE Linux Enterprise Desktop 11
. . . . . . . . . . . . . . . . .
107
Setup Overview
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
107
Installing the Printer Driver
. . . . . . . . . . . . . . . . . . . . . . . . . .
107
Setting Up the Queue
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
108
Setting the Default Queue
. . . . . . . . . . . . . . . . . . . . . . . . . . .
109
Specifying the Printing Options
. . . . . . . . . . . . . . . . . . . . . . . .
109
Setting the Password for Authority as the Printer Administrator
. . . . . . .
110
6
Contents Template Last Updated - 2/7/2007
Uninstalling the Printer Driver
. . . . . . . . . . . . . . . . . . . . . . . . .
110
Operation on Ubuntu 12.04 LTS
. . . . . . . . . . . . . . . . . . . . . . . . . . .
110
Setup Overview
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
110
Installing the Printer Driver
. . . . . . . . . . . . . . . . . . . . . . . . . .
110
Setting Up the Queue
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
111
Setting the Default Queue
. . . . . . . . . . . . . . . . . . . . . . . . . . .
112
Specifying the Printing Options
. . . . . . . . . . . . . . . . . . . . . . . .
112
Uninstalling the Printer Driver
. . . . . . . . . . . . . . . . . . . . . . . . .
112
Using Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
13 Operator Panel
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
115
About the Operator Panel
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
115
Dell™ Cloud Multifunction Printer | H815dw
. . . . . . . . . . . . . . . . .
115
Dell Smart Multifunction Printer | S2815dn
. . . . . . . . . . . . . . . . . .
115
Basic Operations on the Touch Panel
. . . . . . . . . . . . . . . . . . . . . . .
117
To Select the Item on the Screen
. . . . . . . . . . . . . . . . . . . . . . .
117
To Scroll the Screen or the Listed Items
. . . . . . . . . . . . . . . . . . . .
117
About the Home Screen
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
118
Dock Menu
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
118
Notification Bar
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
118
Lock Icon
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
119
Envelope Mode Icon
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
119
Wi-Fi Direct Connection Status Icon
. . . . . . . . . . . . . . . . . . . . .
119
Wireless LAN Connection Status Icon
. . . . . . . . . . . . . . . . . . . .
119
Time/Network Information
. . . . . . . . . . . . . . . . . . . . . . . . . . .
119
Account Name
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
119
Tiles
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
119
Moving, Adding or Deleting the Tiles
. . . . . . . . . . . . . . . . . . . . . . .
120
To Move the Tiles
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
120
To Add the Tiles
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
120
To Delete the Tiles
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
120
Using the Keyboard Displayed on the Touch Panel
. . . . . . . . . . . . . . . .
121
To Change the Keyboard Layout
. . . . . . . . . . . . . . . . . . . . . . . .
121
Using the Number Pad
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
122
Number Pad Numbers
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
122
Changing Numbers
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
122
Inserting a Pause
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
122
Template Last Updated - 2/7/2007 Contents
7
Printing a Panel Settings Report
. . . . . . . . . . . . . . . . . . . . . . . . . .
122
Changing the Language
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
123
When Using the Operator Panel
. . . . . . . . . . . . . . . . . . . . . . .
123
When Using the Tool Box
. . . . . . . . . . . . . . . . . . . . . . . . . . .
123
Setting the Power Saver Timer Option
. . . . . . . . . . . . . . . . . . . . . . .
123
About the Concurrent Jobs Feature
. . . . . . . . . . . . . . . . . . . . . . . .
124
14 Dell™ Printer Configuration Web Tool
. . . . . . . . . . . . . . .
125
Overview
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
125
Setting Up the Dell Printer Configuration Web Tool
. . . . . . . . . . . . . . . .
126
Setting Up From Web Browser
. . . . . . . . . . . . . . . . . . . . . . . .
126
Setting Up From Operator Panel
. . . . . . . . . . . . . . . . . . . . . . .
126
Starting the Dell Printer Configuration Web Tool
. . . . . . . . . . . . . . . . .
127
Overview of the Menu Items
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
127
Printer Status
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
127
Printer Jobs
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
127
Printer Settings
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
127
Print Server Settings
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
127
Copy Printer Settings
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
128
Print Volume
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
128
Address Book
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
128
Printer Information
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
128
Tray Management
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
128
E-Mail Server Settings Overview
. . . . . . . . . . . . . . . . . . . . . . .
128
Set Password
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
128
Online Help
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
128
Order Supplies at:
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
128
Contact Dell Support at:
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
128
Dell Document Hub at:
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
128
Page Display Format
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
129
Top Frame
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
129
Left Frame
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
130
Right Frame
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
130
Changing the Settings of the Menu Items
. . . . . . . . . . . . . . . . . . . . .
131
Details of the Menu Items
. . . . . . . . . . . . . . . . . . . . . . . . . . .
131
Printer Status
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
134
Printer Jobs
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
135
Printer Settings
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
136
Print Server Settings
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
152
8
Contents Template Last Updated - 2/7/2007
Copy Printer Settings
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
171
Print Volume
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
171
Address Book
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
172
Tray Management
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
179
15 Understanding the Printer Menus
. . . . . . . . . . . . . . . . . .
181
Report / List
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
181
System Settings
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
181
Panel Settings
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
181
PCL Fonts List
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
181
PCL Macros List
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
181
PS Fonts List
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
181
PDF Fonts List
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
181
Job History
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
181
Error History
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
181
Print Meter
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
182
Demo Page
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
182
Protocol Monitor
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
182
Speed Dial
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
182
Address Book
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
182
Server Address
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
182
Fax Activity
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
182
Fax Pending
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
182
Stored Documents
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
182
Printing a Report/List Using the Operator Panel
. . . . . . . . . . . . . . .
183
Printing a Report/List Using the Tool Box
. . . . . . . . . . . . . . . . . . .
183
Wi-Fi | WPS
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
183
Wi-Fi
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
183
Wi-Fi Direct
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
183
WPS (Connect via PBC)
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
183
WPS (Connect via PIN)
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
183
Paired Device
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
184
Admin Settings
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
184
Phone Book
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
184
PCL
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
184
PS
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
191
PDF
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
192
Network
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
194
Fax Settings
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
201
System Settings
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
209
Maintenance
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
220
Secure Settings
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
224
Template Last Updated - 2/7/2007 Contents
9
USB Settings
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
228
Default Settings
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
229
Copy Defaults
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
229
Fax Defaults
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
229
Scan Defaults
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
229
Direct Print Defaults (available on the Dell Cloud Multifunction Printer |
H815dw only) USB Direct Print Defaults (available on the Dell Smart
Multifunction Printer | S2815dn only)
. . . . . . . . . . . . . . . . . . . . .
230
Tray Management
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
230
Tray Settings
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
230
Tray Priority
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
236
Language Settings
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
236
Panel Language
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
236
Keyboard Layout
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
237
Print
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
237
Private Mailbox
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
237
Public Mailbox
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
238
Proof Print
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
238
Secure Print
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
238
Secure Fax Receive
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
239
Tile Settings
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
239
Copy
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
239
Quantity
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
239
Darken / Lighten
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
239
Select Tray
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
240
2 Sided Copying
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
241
Sharpness
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
241
Reduce/Enlarge
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
242
Original Size
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
242
Original Type
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
243
Collation
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
243
2-Up
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
243
Margin
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
244
Auto Exposure
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
244
Save Settings
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
244
ID Copy
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
244
Save Settings
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
244
Scan
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
245
Scan to Email
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
245
Scan to Network Folder
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
245
Scan to USB
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
245
10
Contents Template Last Updated - 2/7/2007
Scan to Computer
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
245
Scan Settings
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
246
Save Settings
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
249
Fax
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
250
Fax Settings
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
250
Save Settings
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
251
Print PDF/TIFF
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
252
Print JPEG
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
252
Print Settings
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
252
Save Settings
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
254
Dell Document Hub
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
254
Search for Files
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
254
Browse for Files
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
255
Scan
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
255
Smart OCR Scan
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
256
E-mail Me
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
258
Business Card Reader
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
259
SharePoint
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
259
Print
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
259
Scan
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
260
File Name Option
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
260
Add Apps
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
260
Panel Lock
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
260
Enabling the Panel Lock
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
260
Disabling the Panel Lock
. . . . . . . . . . . . . . . . . . . . . . . . . . .
261
Resetting Defaults
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
261
When Using the Operator Panel
. . . . . . . . . . . . . . . . . . . . . . . .
262
16 Print Media Guidelines
. . . . . . . . . . . . . . . . . . . . . . . . . . .
263
Paper
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
263
Recommended Paper
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
263
Unacceptable Paper
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
263
Selecting Paper
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
264
Selecting Pre-Printed Media and Letterheads
. . . . . . . . . . . . . . . .
264
Selecting Pre-Punched Paper
. . . . . . . . . . . . . . . . . . . . . . . . .
264
Envelopes
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
265
Labels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
266
Template Last Updated - 2/7/2007 Contents
11
Storing Print Media
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
266
Identifying Print Media and Specifications
. . . . . . . . . . . . . . . . . . . .
267
Supported Paper Sizes
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
267
Supported Paper Types
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
268
Paper Type Specifications
. . . . . . . . . . . . . . . . . . . . . . . . . .
268
17 Loading Print Media
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
269
Capacity
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
269
Print Media Dimensions
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
269
Loading Print Media in Tray1 and the Optional 550-Sheet Feeder
. . . . . . . .
270
Loading Letterhead (Pre-Printed and Pre-Punched Paper)
. . . . . . . . .
270
Loading Print Media in the MPF
. . . . . . . . . . . . . . . . . . . . . . . . . .
271
Loading Small Print Media in the MPF
. . . . . . . . . . . . . . . . . . . .
272
Printing on Envelopes – Envelope Mode
. . . . . . . . . . . . . . . . . . . . . .
275
To Set the Printer to the Envelope Mode
. . . . . . . . . . . . . . . . . . .
275
To Cancel the Envelope Mode
. . . . . . . . . . . . . . . . . . . . . . . . .
276
Loading Envelopes in the MPF
. . . . . . . . . . . . . . . . . . . . . . . .
278
Envelope #10, DL
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
278
Monarch
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
279
C5
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
279
Loading Letterhead in the MPF
. . . . . . . . . . . . . . . . . . . . . . . .
279
Using the MPF
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
280
Linking Trays
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
280
Printing, Copying, Scanning, Faxing, and Dell Document
Hub . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281
18 Printing
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
283
Tips for Successful Printing
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
283
Tips on Storing Print Media
. . . . . . . . . . . . . . . . . . . . . . . . . .
283
Avoiding Paper Jams
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
283
Sending a Job to Print
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
283
Canceling a Print Job
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
284
Canceling a Job From the Operator Panel
. . . . . . . . . . . . . . . . . .
284
12
Contents Template Last Updated - 2/7/2007
Canceling a Job From a Computer Running Windows
®
Operating System
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
284
Duplex Printing
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
285
Duplex Printing With Duplex Unit
. . . . . . . . . . . . . . . . . . . . . . .
285
Using Booklet Print
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
285
Using the Stored Print Feature
. . . . . . . . . . . . . . . . . . . . . . . . . . .
286
Overview
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
286
Procedures for Printing Stored Print
. . . . . . . . . . . . . . . . . . . . .
288
Printing from USB Memory (USB Direct Print)
. . . . . . . . . . . . . . . . . . .
289
Supported File Formats
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
290
Inserting and Removing a USB Memory
. . . . . . . . . . . . . . . . . . .
290
Printing a PDF/TIFF File in a USB Memory
. . . . . . . . . . . . . . . . . .
290
Printing a JPEG File in a USB Memory
. . . . . . . . . . . . . . . . . . . .
291
Printing With Web Services on Devices (WSD)
. . . . . . . . . . . . . . . . . .
291
Adding Roles of Printer Services
. . . . . . . . . . . . . . . . . . . . . . .
291
Printer Setup
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
292
Installing a Printer Driver Using the Add Printer Wizard
. . . . . . . . . . .
292
Printing With Wi-Fi Direct
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
293
Setting Up Wi-Fi Direct
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
293
Printing via Wi-Fi Direct
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
295
Disconnecting Wi-Fi Direct Network
. . . . . . . . . . . . . . . . . . . . .
296
Resetting the Passphrase
. . . . . . . . . . . . . . . . . . . . . . . . . . .
296
Resetting the PIN
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
296
Mobile Printing and Scanning
. . . . . . . . . . . . . . . . . . . . . . . . . . .
297
Android OS
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
297
Apple iOS
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
297
Printing With AirPrint
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
298
Setting Up AirPrint on Your Printer
. . . . . . . . . . . . . . . . . . . . . .
298
Printing via AirPrint
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
298
Printing With Google Cloud Print
. . . . . . . . . . . . . . . . . . . . . . . . . .
298
Preparing to Use the Printer with Google Cloud Print
. . . . . . . . . . . . .
298
Enabling Google Cloud Print on the Printer
. . . . . . . . . . . . . . . . . .
299
Selecting the Version of the Google Cloud Print Service
. . . . . . . . . . .
299
Registering the Printer to the Google Cloud Print Service
. . . . . . . . . .
300
Sharing the Printer Using the Google Cloud Print Service
. . . . . . . . . .
301
Canceling Registration to Google Cloud Print
. . . . . . . . . . . . . . . . .
301
Printing via Google Cloud Print
. . . . . . . . . . . . . . . . . . . . . . . .
301
Mopria Print Service
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
302
Setting Up Mopria Print Service on Your Printer
. . . . . . . . . . . . . . .
302
Template Last Updated - 2/7/2007 Contents
13
Printing via Mopria Print Service
. . . . . . . . . . . . . . . . . . . . . . .
303
Printing a Report Page
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
303
Printer Settings
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
303
Using the Operator Panel to Change the Printer Settings
. . . . . . . . . .
303
Using the Dell Printer Configuration Web Tool to Change the Printer Settings
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
303
19 Copying
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
305
Loading Paper for Copying
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
305
Selecting Paper Tray
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
305
Preparing a Document
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
305
Making Copies From the Document Glass
. . . . . . . . . . . . . . . . . . . . .
306
Making Copies From the DADF
. . . . . . . . . . . . . . . . . . . . . . . . . . .
307
Setting Copy Options
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
308
Quantity
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
308
Darken / Lighten
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
308
Select Tray
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
309
2 Sided Copying
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
309
Sharpness
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
310
Reduce / Enlarge
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
310
Original Size
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
311
Original Type
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
311
Collation
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
312
2-Up
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
313
Margin
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
314
Auto Exposure
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
314
Using the ID Copy
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
314
Changing the Default Settings
. . . . . . . . . . . . . . . . . . . . . . . . . . .
315
20 Scanning
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
317
Scanning Overview
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
317
Tips for Easy Network Scanning
. . . . . . . . . . . . . . . . . . . . . . .
317
Scanning - With scanner driver
. . . . . . . . . . . . . . . . . . . . . . . .
317
Scanning - Without scanner driver
. . . . . . . . . . . . . . . . . . . . . .
318
Scanning to a Computer With a USB Connection
. . . . . . . . . . . . . . . . .
318
Changing the Location to Save the Scanned Data
. . . . . . . . . . . . . .
319
14
Contents Template Last Updated - 2/7/2007
Scanning to a Computer Connected With Web Services on Devices (WSD)
. . .
319
Preparations for Scanning Using Web Services on Devices (WSD)
. . . . .
319
Scanning and Sending Images to the Computer Using Web Services on
Devices (WSD)
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
319
Scanning From a Computer Using Web Services on Devices (WSD)
. . . . . . .
320
Preparations for scanning from the computer
. . . . . . . . . . . . . . . .
320
Scanning from the computer
. . . . . . . . . . . . . . . . . . . . . . . . .
321
Scanning Using the TWAIN Driver
. . . . . . . . . . . . . . . . . . . . . . . . .
322
Scanning Using the Windows Image Acquisition (WIA) Driver
. . . . . . . . . .
324
Scanning With Wi-Fi Direct
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
325
Scanning via Wi-Fi Direct
. . . . . . . . . . . . . . . . . . . . . . . . . . .
325
Scanning to a PC or Server via SMB/FTP
. . . . . . . . . . . . . . . . . . . . .
326
Overview
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
326
Procedures
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
327
Setting a Login Name and a Password (SMB Only)
. . . . . . . . . . . . . .
327
Creating a Shared Folder (SMB Only)
. . . . . . . . . . . . . . . . . . . . .
329
Adding a Scanning Destination to the Printer's Address Book
. . . . . . . .
331
Sending the Scanned File on the Network Folder
. . . . . . . . . . . . . . .
336
Scanning to a USB Memory
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
337
Types of a USB Memory
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
337
Procedures
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
337
Specifying a Folder to Save the Scanned Image
. . . . . . . . . . . . . . .
337
Sending an E-Mail With the Scanned Image
. . . . . . . . . . . . . . . . . . . .
338
Preparing the Printer to Send the E-Mail
. . . . . . . . . . . . . . . . . . .
338
Setting the DNS Server Address
. . . . . . . . . . . . . . . . . . . . . . .
338
Setting the Information Necessary to Access the Mail Server
. . . . . . . .
339
Setting the Administrator's E-mail Address
. . . . . . . . . . . . . . . . . .
340
Adding a New E-Mail Address to the Printer's Address Book
. . . . . . . .
341
Sending an E-mail With the Scanned File
. . . . . . . . . . . . . . . . . . .
341
Managing the Scanner
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
342
Port Settings
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
342
Search Criteria Dialog Box (Windows
®
only)
. . . . . . . . . . . . . . . . .
343
Password Setting
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
343
21 Faxing
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
345
Specifying the Fax Initial Settings Using the Dell Printer Easy Install
. . . . . .
345
Setting Your Country
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
346
Setting the Printer ID
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
346
Template Last Updated - 2/7/2007 Contents
15
Setting the Time and Date
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
347
Changing the Clock Mode
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
347
Setting Sounds
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
347
Speaker Volume
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
347
Ringer Volume
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
348
Specifying the Fax Settings Options
. . . . . . . . . . . . . . . . . . . . . . . .
348
Changing the Fax Settings Options
. . . . . . . . . . . . . . . . . . . . . .
348
Available Fax Settings Options
. . . . . . . . . . . . . . . . . . . . . . . .
348
Advanced Fax Settings
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
352
Sending a Fax
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
354
Loading an Original Document
. . . . . . . . . . . . . . . . . . . . . . . .
354
Adjusting the Document Resolution
. . . . . . . . . . . . . . . . . . . . . .
355
Adjusting the Document Contrast
. . . . . . . . . . . . . . . . . . . . . . .
356
Sending a Fax From Memory
. . . . . . . . . . . . . . . . . . . . . . . . .
356
Sending a Fax Manually
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
357
Confirming Transmissions
. . . . . . . . . . . . . . . . . . . . . . . . . . .
357
Automatic Redialing
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
357
Sending a Delayed Fax
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
358
Sending a Fax from the Driver (Direct Fax)
. . . . . . . . . . . . . . . . . . . .
358
Example
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
358
Receiving a Fax
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
363
About Receiving Modes
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
363
Loading Paper for Receiving Faxes
. . . . . . . . . . . . . . . . . . . . . .
363
Receiving a Fax Automatically in the Fax Mode
. . . . . . . . . . . . . . .
363
Receiving a Fax Manually in the Telephone Mode
. . . . . . . . . . . . . .
363
Receiving a Fax Automatically in the Telephone / Fax or Ans Machine/Fax
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
364
Receiving a Fax Manually Using an External Telephone (Remote Receive)
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
364
Receiving Faxes Using the DRPD
. . . . . . . . . . . . . . . . . . . . . . .
364
Receiving Faxes in the Memory
. . . . . . . . . . . . . . . . . . . . . . . .
365
Polling Receive
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
365
Automatic Dialing
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
365
Speed Dialing
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
365
Setting Speed Dial
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
365
Sending a Fax Using Speed Dial
. . . . . . . . . . . . . . . . . . . . . . .
366
Group Dialing
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
366
Setting Group Dial
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
366
Editing Group Dial
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
367
Sending a Fax Using Group Dial (Multi-address Transmission)
. . . . . . .
367
16
Contents Template Last Updated - 2/7/2007
Printing a Speed Dial List
. . . . . . . . . . . . . . . . . . . . . . . . . . .
367
Phone Book
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
368
Other Ways to Fax
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
368
Using the Secure Receiving Mode
. . . . . . . . . . . . . . . . . . . . . .
368
Using an Answering Machine
. . . . . . . . . . . . . . . . . . . . . . . . .
369
Using a Computer Modem
. . . . . . . . . . . . . . . . . . . . . . . . . . .
370
Printing a Report
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
370
Changing Setting Options
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
370
22 Dell Document Hub
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
371
Registering the User and Signing In to the Dell Document Hub
. . . . . . . . . .
371
Registering a New User to the Dell Document Hub
. . . . . . . . . . . . . .
371
Signing In to the Dell Document Hub
. . . . . . . . . . . . . . . . . . . . .
372
When the Favorite List Screen is Displayed When You Tap the Tile on the Dell
Document Hub Screen
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
372
Returning to the Home Screen
. . . . . . . . . . . . . . . . . . . . . . . .
372
Logging Out From the Printer
. . . . . . . . . . . . . . . . . . . . . . . . .
372
Searching for and Printing Files
. . . . . . . . . . . . . . . . . . . . . . . . . .
373
Browsing and Printing Files
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
374
Searching for the Files in the Selected Cloud Service
. . . . . . . . . . . .
375
Scanning
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
375
Searching for the Location Across the Cloud Services
. . . . . . . . . . . .
376
Searching for the Location in the Selected Cloud Service
. . . . . . . . . .
376
Scanning the Document Using Optical Character Recognition (OCR)
. . . . . . .
377
Receiving the Scanned File as an E-Mail
. . . . . . . . . . . . . . . . . . . . .
378
Receiving the Scanned Image of the Business Card as an E-Mail
. . . . . . . .
379
23 Printing and Scanning Directly From SharePoint
®
. . . . .
381
Registering the SharePoint
®
Server
. . . . . . . . . . . . . . . . . . . . . . . .
381
Editing the Server URL List
. . . . . . . . . . . . . . . . . . . . . . . . . . .
382
Signing In to the SharePoint
®
Server
. . . . . . . . . . . . . . . . . . . . . . .
382
Returning to the Home Screen
. . . . . . . . . . . . . . . . . . . . . . . .
382
Browsing and Printing Files
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
383
Scanning
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
383
Template Last Updated - 2/7/2007 Contents
17
Know Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 385
24 Understanding Your Printer Software
. . . . . . . . . . . . . . .
387
Overview
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
387
Dell Printer Hub/Dell Printer Management Tool (for Microsoft
®
Windows
®
)
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
388
Printer Status Window (for OS X and Linux)
. . . . . . . . . . . . . . . . . . . .
388
Status Monitor Widget (for OS X)
. . . . . . . . . . . . . . . . . . . . . . . . .
389
Status Monitor Widget Feature
. . . . . . . . . . . . . . . . . . . . . . . .
389
Before Installing the Status Monitor Widget
. . . . . . . . . . . . . . . . .
389
Installing the Status Monitor Widget
. . . . . . . . . . . . . . . . . . . . .
390
Opening and Closing the Status Monitor Widget
. . . . . . . . . . . . . . .
390
Printer Status Window
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
390
Order Window
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
392
Preferences
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
393
Status Monitor Console (for Linux)
. . . . . . . . . . . . . . . . . . . . . . . . .
394
Status Monitor Console Feature
. . . . . . . . . . . . . . . . . . . . . . .
394
Before Installing the Status Monitor Console
. . . . . . . . . . . . . . . . .
394
Installing the Status Monitor Console
. . . . . . . . . . . . . . . . . . . . .
394
Starting the Status Monitor Console
. . . . . . . . . . . . . . . . . . . . .
395
Printer Selection Window
. . . . . . . . . . . . . . . . . . . . . . . . . . .
395
Printer Status Window
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
396
Dell Supplies Management System Window
. . . . . . . . . . . . . . . . .
397
Service Tag Window
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
398
Settings Window
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
398
Tool Box (for Microsoft
®
Windows
®
)
. . . . . . . . . . . . . . . . . . . . . . .
399
To start the Tool Box
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
399
Address Book Editor (for Microsoft
®
Windows
®
and OS X)
. . . . . . . . . . .
399
Types of Address Books
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
399
Adding and Editing Entries to the Address Books Using the Address Book
Editor
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
400
ScanButton Manager (for OS X)
. . . . . . . . . . . . . . . . . . . . . . . . . .
402
User Setup Disk Creating Tool (for Microsoft
®
Windows
®
)
. . . . . . . . . . .
402
App Manager (for Microsoft
®
Windows
®
)
. . . . . . . . . . . . . . . . . . . .
403
Preparing to use the App Manager
. . . . . . . . . . . . . . . . . . . . . .
403
Starting the App Manager
. . . . . . . . . . . . . . . . . . . . . . . . . . .
403
18
Contents Template Last Updated - 2/7/2007
25 User Authentication
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
405
Creating and Editing the User Accounts
. . . . . . . . . . . . . . . . . . . . . .
405
Creating a New User Account
. . . . . . . . . . . . . . . . . . . . . . . . .
405
Editing the User Account
. . . . . . . . . . . . . . . . . . . . . . . . . . .
406
Deleting the User Account
. . . . . . . . . . . . . . . . . . . . . . . . . . .
406
Logging In to the User Account on the Dell Cloud Multifunction Printer | H815dw
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
406
Logging In Using the Touch Panel
. . . . . . . . . . . . . . . . . . . . . . .
406
Logging In Using the NFC Authentication Card
. . . . . . . . . . . . . . . .
407
Logging Out
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
407
Logging In to the User Account on the Dell Smart Multifunction Printer | S2815dn
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
407
Specifying the User Authentication Method
. . . . . . . . . . . . . . . . .
407
Preparations for Remote Authentication
. . . . . . . . . . . . . . . . . . .
407
Logging In for Remote Authentication
. . . . . . . . . . . . . . . . . . . . .
407
Logging In for Local Authentication
. . . . . . . . . . . . . . . . . . . . . .
408
Logging Out
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
408
26 Tile Customization
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
409
Adding a New Tile
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
409
Selecting From the Pre-defined Tiles
. . . . . . . . . . . . . . . . . . . . .
409
Creating a New Tile Including the Job Settings
. . . . . . . . . . . . . . . .
409
27 Using the Server Address Book and Server Phone Book
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
411
Preparing the Printer to Access the External LDAP Server
. . . . . . . . . . . .
411
Starting the Dell Printer Configuration Web Tool
. . . . . . . . . . . . . . .
411
Setting Authentication Type
. . . . . . . . . . . . . . . . . . . . . . . . . .
411
Setting LDAP Server
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
412
Setting LDAP User Mapping
. . . . . . . . . . . . . . . . . . . . . . . . . .
413
Sending an E-mail With the Scanned File Using the E-mail Server Address Book
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
414
Sending a Fax Using the Fax Server Phone Book
. . . . . . . . . . . . . . . . .
414
28 Using Digital Certificates
. . . . . . . . . . . . . . . . . . . . . . . . .
415
Managing Certificates
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
415
Preparing to Manage Certificates
. . . . . . . . . . . . . . . . . . . . . . .
415
Creating and Downloading a Certificate Signing Request (CSR)
. . . . . . .
416
Template Last Updated - 2/7/2007 Contents
19
Importing a Digital Certificate
. . . . . . . . . . . . . . . . . . . . . . . . .
416
Setting a Digital Certificate
. . . . . . . . . . . . . . . . . . . . . . . . . .
417
Confirming the Settings of a Digital Certificate
. . . . . . . . . . . . . . . .
418
Deleting a Digital Certificate
. . . . . . . . . . . . . . . . . . . . . . . . .
418
Exporting a Digital Certificate
. . . . . . . . . . . . . . . . . . . . . . . . .
419
Setting the Features
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
419
Setting the SSL/TLS-use Server Certificate (HTTP/IPP)
. . . . . . . . . . .
420
Setting SMTP-SSL/TLS Communication
. . . . . . . . . . . . . . . . . . .
420
Setting LDAP-SSL/TLS Communication
. . . . . . . . . . . . . . . . . . . .
420
Setting for Wireless LAN WPA-Enterprise (EAP-TLS)
. . . . . . . . . . . .
420
Setting for Wireless LAN WPA-Enterprise (PEAPV0-MS-CHAPV2,
EAP-TTLS PAP, EAP-TTLS CHAP)
. . . . . . . . . . . . . . . . . . . . . . .
422
29 Understanding Printer Messages
. . . . . . . . . . . . . . . . . .
425
Status Codes
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
425
Error Messages
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
432
30 Specifications
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
435
Operating System Compatibility
. . . . . . . . . . . . . . . . . . . . . . . . . .
435
Power Supply
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
435
Dimensions
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
435
Memory
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
435
Page Description Language (PDL)/Emulation, Operating System, and Interface
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
436
MIB Compatibility
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
436
Environment
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
436
Operation
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
436
Print Quality Guarantee
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
436
Storage
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
436
Altitude
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
436
Cables
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
437
Print Specifications
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
437
Copy Specifications
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
438
Scanner Specifications
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
438
Facsimile Specifications
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
439
20
Contents Template Last Updated - 2/7/2007
Wireless Connection Specifications
. . . . . . . . . . . . . . . . . . . . . . . .
439
Maintaining Your Printer . . . . . . . . . . . . . . . . . . . . . . . 441
31 Maintaining Your Printer
. . . . . . . . . . . . . . . . . . . . . . . . .
443
Determining the Status of Supplies
. . . . . . . . . . . . . . . . . . . . . . . .
443
Conserving Supplies
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
443
Ordering Supplies
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
443
Using Dell Printer Configuration Web Tool
. . . . . . . . . . . . . . . . . .
443
Using Dell Printer Hub or Dell Printer Management Tool for Windows
®
. . .
443
For OS X
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
444
For Linux
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
444
Storing Print Media
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
444
Storing Consumables
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
444
Replacing the Toner Cartridge
. . . . . . . . . . . . . . . . . . . . . . . . . . .
445
Removing the Toner Cartridge
. . . . . . . . . . . . . . . . . . . . . . . . .
445
Installing a Toner Cartridge
. . . . . . . . . . . . . . . . . . . . . . . . . .
446
Replacing the Drum Cartridge
. . . . . . . . . . . . . . . . . . . . . . . . . . .
448
Removing the Drum Cartridge
. . . . . . . . . . . . . . . . . . . . . . . . .
448
Installing a Drum Cartridge
. . . . . . . . . . . . . . . . . . . . . . . . . .
449
Replacing the Fusing Unit, the Transfer Unit, and the Retard Roller
. . . . . . .
452
Removing the Fusing Unit
. . . . . . . . . . . . . . . . . . . . . . . . . . .
452
Installing a Fusing Unit
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
453
Removing the Transfer Unit
. . . . . . . . . . . . . . . . . . . . . . . . . .
454
Installing a Transfer Unit
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
454
Removing the Retard Roller in Tray1
. . . . . . . . . . . . . . . . . . . . . .
455
Installing a Retard Roller in Tray1
. . . . . . . . . . . . . . . . . . . . . . .
456
Cleaning the Scanner
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
458
Cleaning the DADF Feed Roller
. . . . . . . . . . . . . . . . . . . . . . . . . . .
459
Cleaning Inside the Printer
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
459
Moving the Printer
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
462
Removing the Optional 550-Sheet Feeder
. . . . . . . . . . . . . . . . . . . . .
464
Template Last Updated - 2/7/2007 Contents
21
32 Clearing Jams
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
469
Avoiding Jams
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
469
Identifying the Location of Paper Jams
. . . . . . . . . . . . . . . . . . . . . .
470
Clearing Paper Jams From the DADF
. . . . . . . . . . . . . . . . . . . . . . .
471
If status code: 005-112, 005-121, or 005-900 appears:
. . . . . . . . . . . . .
471
If status code: 005-110 appears:
. . . . . . . . . . . . . . . . . . . . . . . .
473
Clearing Paper Jams From the MPF
. . . . . . . . . . . . . . . . . . . . . . . .
473
Clearing Paper Jams From Tray1
. . . . . . . . . . . . . . . . . . . . . . . . . .
477
Clearing Paper Jams From the Fusing Unit
. . . . . . . . . . . . . . . . . . . .
480
If status code: 050-130 appears:
. . . . . . . . . . . . . . . . . . . . . . . .
480
Clearing Paper Jams From the Duplexer
. . . . . . . . . . . . . . . . . . . . .
483
If status code: 050-131 appears:
. . . . . . . . . . . . . . . . . . . . . . . .
483
Clearing Paper Jams From the Regi Roll
. . . . . . . . . . . . . . . . . . . . . .
484
If status code: 050-142 appears:
. . . . . . . . . . . . . . . . . . . . . . . .
484
If status code: 050-132 appears:
. . . . . . . . . . . . . . . . . . . . . . . .
487
Clearing Paper Jams From the Optional 550-Sheet Feeder
. . . . . . . . . . . .
491
Clearing Paper Jams From the Trays
. . . . . . . . . . . . . . . . . . . . . . . .
494
If status code 050-134 appears:
. . . . . . . . . . . . . . . . . . . . . . . .
494
If status code 050-133 appears:
. . . . . . . . . . . . . . . . . . . . . . . .
496
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 499
33 Troubleshooting Guide
. . . . . . . . . . . . . . . . . . . . . . . . . . .
501
Basic Printer Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
501
Display Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
501
Printing Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
501
Print Quality Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
502
The output is too light
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
503
Toner smears or print comes off
. . . . . . . . . . . . . . . . . . . . . . .
505
Random spots/Blurred images
. . . . . . . . . . . . . . . . . . . . . . . .
506
The entire output is blank
. . . . . . . . . . . . . . . . . . . . . . . . . . .
506
Streaks appear on the output
. . . . . . . . . . . . . . . . . . . . . . . . .
508
Pitched dots
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
509
Vertical blanks
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
510
22
Contents Template Last Updated - 2/7/2007
Mottle
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
511
Ghosting
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
512
Light-induced fatigue
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
513
Fog
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
513
Bead-Carry-Out (BCO)
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
514
Jagged characters
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
515
Banding
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
516
Auger mark
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
516
Wrinkled/Stained paper
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
517
Damage on the leading edge of paper
. . . . . . . . . . . . . . . . . . . .
517
Jam/Alignment Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
518
The top and side margins are incorrect
. . . . . . . . . . . . . . . . . . . .
518
Images are skewed
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
519
Tray1/Optional 550-Sheet Feeder Misfeed Jam
. . . . . . . . . . . . . . . .
519
MPF Misfeed Jam
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
520
Regi Jam (Exit Sensor On JAM)
. . . . . . . . . . . . . . . . . . . . . . . .
521
Exit Jam (Exit Sensor Off JAM)
. . . . . . . . . . . . . . . . . . . . . . . .
521
Tray1/Optional 550-Sheet Feeder Multi-feed Jam
. . . . . . . . . . . . . . .
521
MPF Multi-feed Jam
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
522
Noise
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
522
Copy Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
523
Fax Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
523
Scanning Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
525
Digital Certificate Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
527
Problems With Installed Optional Accessory
. . . . . . . . . . . . . . . . . . .
528
Wi-Fi Direct Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
528
Scanner Driver/Printer Utility Problems
. . . . . . . . . . . . . . . . . . . . . .
529
Other Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
529
Contacting Service
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
529
Appendix. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 531
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .533
Dell™ Technical Support Policy
. . . . . . . . . . . . . . . . . . . . . . . . . .
533
Online Services
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
533
Template Last Updated - 2/7/2007 Contents
23
Warranty and Return Policy
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
533
Recycling Information
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
533
Contacting Dell
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
533
New Zealand PTC200 Warnings
. . . . . . . . . . . . . . . . . . . . . . . . . .
534
USA/Canada Wi-Fi Warnings
. . . . . . . . . . . . . . . . . . . . . . . . . . .
535
24
Contents Template Last Updated - 2/7/2007
25
Before Beginning
Notes, Cautions, and Warnings..................................................... 27
1 Dell™ Cloud Multifunction Printer | H815dw
Dell™ Smart Multifunction Printer | S2815dn
User's Guide................................................................................. 31
2 Finding Information..................................................................... 33
3 Product Features......................................................................... 35
4 About the Printer......................................................................... 39
26
Notes, Cautions, and Warnings
27
Notes, Cautions, and Warnings
NOTE:
A NOTE indicates important information that helps you make better use of your printer.
CAUTION:
A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed.
WARNING:
A WARNING indicates a potential for property damage, personal injury, or death.
Information in this document is subject to change without notice.
© 2015 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text:
Dell
and the
DELL
logo
are trademarks of Dell Inc.;
Microsoft
,
Windows
,
Windows Server
,
Windows Vista, and
Active Directory
are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries;
Apple,
Bonjour, Macintosh, Mac OS,
and
OS X
are trademarks of Apple Inc., registered in the U.S. and other countries.
AirPrint
and the
AirPrint
logo are
trademarks of Apple Inc.;
Android, Google Chrome, Gmail, Google, Google Cloud Print, Google Drive,
and
Google Play
are either registered
trademarks or trademarks of Google Inc.;
Adobe, PostScript
and
Photoshop
are either registered trademarks or trademarks of Adobe Systems
Incorporated in the United States and/or other countries;
Wi-Fi
and
Wi-Fi Direct
are registered trademarks of the Wi-Fi Alliance;
Wi-Fi
Protected Setup
,
WPA
, and
WPA2
are trademarks of the Wi-Fi Alliance;
Red Hat
and
Red Hat Enterprise Linux
are registered trademarks of Red
Hat. Inc. in the U.S. and other countries;
SUSE
is a registered trademark of Novell, Inc., in the United States and other countries;
MIFARE
is a
trademark of NXP Semiconductors;
Thinxtream
is a trademark of Thinxtream Technologies Pte. Ltd.;
QR Code
is a registered trademark of
Denso Wave Incorporated;
Dropbox
is a trademark or registered trademark of Dropbox Inc.;
Box
and the
Box
logo are including without
limitation, either trademarks, service marks or registered trademarks of Box, Inc.;
RSA
and
BSAFE
are either registered trademarks or trademarks
of EMC Corporation in the United States and/or other countries.;
Mopria
is a trademark of the Mopria Alliance.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.
Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
About License
XML Paper Specification (XPS)
: This product may incorporate intellectual property owned by Microsoft Corporation. The terms and conditions
upon which Microsoft is licensing such intellectual property may be found at http://go.microsoft.com/fwlink/?LinkId=52369;
DES
: This product
includes software developed by Eric Young (eay@mincom.oz.au);
AES
: Copyright (c) 2003, Dr Brian Gladman, Worcester, UK. All rights
reserved. This product uses published AES software provided by Dr Brian Gladman under BSD licensing terms;
ICC Profile (Little cms)
:
Copyright (c) 1998-2004 Marti Maria.
As for RSA BSAFE
This printer includes RSA
®
BSAFE
®
Cryptographic software from EMC Corporation.
ICC Profile Header
Copyright (c) 1994-1996 SunSoft, Inc.
Rights Reserved
Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"),
to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish distribute, sublicense,
and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions:
The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software.
THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT
LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. IN
NO EVENT SHALL SUNSOFT, INC. OR ITS PARENT COMPANY BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY,
WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE
SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
28
Notes, Cautions, and Warnings
Except as contained in this notice, the name of SunSoft, Inc. shall not be used in advertising or otherwise to promote the sale, use or other
dealings in this Software without written authorization from SunSoft Inc.
JPEG Library
Independent JPEG Group's free JPEG software
-------------------------------------------
This package contains C software to implement JPEG image encoding, decoding, and transcoding. JPEG is a standardized compression method
for full-color and gray-scale images.
The distributed programs provide conversion between JPEG "JFIF" format and image files in PBMPLUS PPM/PGM, GIF, BMP, and Targa file
formats. The core compression and decompression library can easily be reused in other programs, such as image viewers. The package is highly
portable C code; we have tested it on many machines ranging from PCs to Crays.
We are releasing this software for both noncommercial and commercial use. Companies are welcome to use it as the basis for JPEG-related
products. We do not ask a royalty, although we do ask for an acknowledgement in product literature (see the README file in the distribution for
details). We hope to make this software industrial-quality --- although, as with anything that's free, we offer no warranty and accept no liability.
For more information, contact jpeg-info@jpegclub.org.
Contents of this directory
-------------------------------------------
jpegsrc.vN.tar.gz contains source code, documentation, and test files for release N in Unix format.
jpegsrN.zip contains source code, documentation, and test files for release N in Windows format.
jpegaltui.vN.tar.gz contains source code for an alternate user interface for cjpeg/djpeg in Unix format.
jpegaltuiN.zip contains source code for an alternate user interface for cjpeg/djpeg in Windows format.
wallace.ps.gz is a PostScript file of Greg Wallace's introductory article about JPEG. This is an update of the article that appeared in the April 1991
Communications of the ACM.
jpeg.documents.gz tells where to obtain the JPEG standard and documents about JPEG-related file formats.
jfif.ps.gz is a PostScript file of the JFIF (JPEG File Interchange Format) format specification.
jfif.txt.gz is a plain text transcription of the JFIF specification; it's missing a figure, so use the PostScript version if you can.
TIFFTechNote2.txt.gz is a draft of the proposed revisions to TIFF 6.0's JPEG support.
pm.errata.gz is the errata list for the first printing of the textbook "JPEG Still Image Data Compression Standard" by Pennebaker and Mitchell.
jdosaobj.zip contains pre-assembled object files for JMEMDOSA.ASM. If you want to compile the IJG code for MS-DOS, but don't have an
assembler, these files may be helpful.
Math Library
Copyright (C) 1993 by Sun Microsystems, Inc. All rights reserved.
Developed at SunPro, a Sun Microsystems, Inc. business.
Permission to use, copy, modify, and distribute this software is freely granted, provided that this notice is preserved.
====================================================
copysignf.c: * Copyright (C) 1993 by Sun Microsystems, Inc. All rights reserved.
math_private.h: * Copyright (C) 1993 by Sun Microsystems, Inc. All rights reserved.
powf.c: * Copyright (C) 1993 by Sun Microsystems, Inc. All rights reserved.
scalbnf.c: * Copyright (C) 1993 by Sun Microsystems, Inc. All rights reserved.
libtiff
Copyright (c) 1988-1997 Sam Leffler
Copyright (c) 1991-1997 Silicon Graphics, Inc.
Notes, Cautions, and Warnings
29
Permission to use, copy, modify, distribute, and sell this software and its documentation for any purpose is hereby granted without fee, provided
that (i) the above copyright notices and this permission notice appear in all copies of the software and related documentation, and (ii) the names
of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific, prior written
permission of Sam Leffler and Silicon Graphics.
THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE,
INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR
CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR
PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT
OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
Zlib
zlib.h -- interface of the 'zlib' general purpose compression library version 1.2.8, April 28th, 2013
Copyright (C) 1995-2013 Jean-loup Gailly and Mark Adler
This software is provided 'as-is', without any express or implied warranty. In no event will the authors be held liable for any damages arising from
the use of this software.
Permission is granted to anyone to use this software for any purpose, including commercial applications, and to alter it and redistribute it freely,
subject to the following restrictions:
1. The origin of this software must not be misrepresented; you must not claim that you wrote the original software. If you use this software in a
product, an acknowledgment in the product documentation would be appreciated but is not required.
2. Altered source versions must be plainly marked as such, and must not be misrepresented as being the original software.
3. This notice may not be removed or altered from any source distribution.
Jean-loup Gailly Mark Adler
jloup@gzip.org madler@alumni.caltech.edu
____________________
UNITED STATES GOVERNMENT RESTRICTED RIGHTS
This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to
restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 and in
applicable FAR provisions: Dell Inc., One Dell Way, Round Rock, Texas, 78682, USA.
October 2015 Rev. A00
30
Notes, Cautions, and Warnings
Dell™ Cloud Multifunction Printer | H815dw Dell™ Smart Multifunction Printer | S2815dn User's Guide
31
1
Dell™ Cloud Multifunction Printer | H815dw
Dell™ Smart Multifunction Printer | S2815dn
User's Guide
Click the links to the left for information on the features, options, and operation of your Dell Cloud Multifunction
Printer | H815dw and Dell Smart Multifunction Printer | S2815dn. For information on other documentation
included with your printer, see "Finding Information."
NOTE:
In this manual, Dell Cloud Multifunction Printer | H815dw and Dell Smart Multifunction Printer | S2815dn are referred to as
the "printer."
NOTE:
In this manual, the procedures for the computer are explained using Microsoft
®
Windows
®
7 unless stated otherwise.
Conventions
The following describe the meaning of the symbols and fonts used in this manual:
Bold texts :
• Names of hardware button on the operator panel.
• Screen names on the touch panel.
• Menus, commands, windows, or dialog boxes displayed on the computer screen.
Texts in
Courier New
font : • Menus and messages displayed on the touch panel.
• Characters entered from the computer.
•Directory paths.
<>
: • Key on the keyboard of the computer.
: • Indicates a path to a certain item within a procedure on a computer.
" "
: • Cross references in this manual.
• Characters entered from the operator panel.
• Messages displayed on the computer screen.
32
Dell™ Cloud Multifunction Printer | H815dw Dell™ Smart Multifunction Printer | S2815dn User's Guide
Finding Information
33
2
Finding Information
NOTE:
The images used in this manual are those of the Dell™ Cloud Multifunction Printer | H815dw unless otherwise mentioned.
What are you looking for? Find it here
• Drivers for my printer
•My
User's Guide
Software and Documentation
disc
The
Software and Documentation
disc contains setup video, documentation,
and drivers for your printer. You can use the
Software and Documentation
disc to
install drivers or access your setup video and documentation.
Readme files may be included on your
Software and Documentation
disc to
provide last-minute updates about technical changes to your printer or advanced
technical reference material for experienced users or technicians.
• How to set up my printer
• How to use my printer
Setup Guide
• Safety information
• Warranty information
Important Information
WARNING:
Read and follow all safety instructions in the
Important
Information
prior to setting up and operating your printer.
• Express Service Code and Service Tag
The Express Service Code and Service Tag are located inside the front cover of
your printer.
• Latest drivers for my printer
• Documentation for my printer
Go to dell.com/support.
Service Tag
ABCD123
Express Service Code
01234567890
34
Finding Information
• Answers to technical service and support
questions
dell.com/support provides several online tools, including:
• Solutions — Troubleshooting hints and tips, articles from technicians, and
online courses
• Upgrades — Upgrade information for components, such as the printer drivers
• Customer Care — Contact information, order status, warranty, and repair
information
•Downloads — Drivers
• Manuals— Printer documentation and product specifications
Go to dell.com/support. Select your region, and fill in the requested details to
access help tools and information.
What are you looking for? Find it here
Product Features
35
3
Product Features
This chapter describes the product features and indicates their links.
Dell Document Hub App
Easily access and share documents, images and digital
content with the Dell Document Hub app. This innovative
cloud collaboration solution connects your printer and
devices to popular cloud services, providing a flexible and
secure way to collaborate from virtually anywhere. Using
your computer or mobile device, you can search file across
multiple cloud services simultaneously to print documents
or you can scan documents directly to the cloud using the
app. Visit Windows Store, Google Play™ store, and App
Store to download the apps. For more information about
using the Dell Document Hub, see the FAQs in
Dell.com/documenthub.
Dell Printer Hub
(Dell™ Cloud Multifunction Printer | H815dw only)
Dell Printer Hub is a program that monitors and informs
you of the printer status and allows you to customize the
printer settings. The program also notifies you of the
firmware/software updates. For convenient use, you can
access the Dell Document Hub from the Dell Printer Hub.
The Dell Printer Hub is included on your
Software and
Documentation
disc and is installed with the manuals,
drivers, and software for the printer. For more information,
open the program and click on the top right of the main
window to see the FAQs.
Dell Printer Management Tool
(Dell Smart Multifunction Printer | S2815dn only)
Dell Printer Management Tool is a program that monitors
and informs you of the printer status and allows you to
customize the printer settings. The program also notifies
you of the firmware/software updates. The Dell Printer
Management Tool is included on your
Software and
Documentation
disc and is installed with the manuals,
drivers, and software for the printer. For more information,
open the program and click on the top right of the main
window to see the FAQs.
Converting and storing with Dell Document Hub
(Dell Cloud Multifunction Printer | H815dw Only)
You can scan hard copy documents and store them directly
in your preferred cloud storage service with the Dell
Document Hub. You can also convert hard copy
documents into editable digital content before sending
them to the cloud storage.
36
Product Features
Printing with Dell Document Hub
(Dell Cloud Multifunction Printer | H815dw Only)
With the Dell Document Hub, you can easily locate and
print documents stored in cloud storage. You can also
search for files across multiple cloud storage services
simultaneously.
Printing from USB Memory (USB Direct Print)
The USB Direct Print feature enables you to print files
directly from a USB memory without requiring you to start
your computer and an application.
Printing With Web Services on Devices (WSD)
When the printer is connected to a computer via network
using Web Services on Devices (WSD), you can print
documents from the computer using the Web Services on
Devices (WSD) Print function.
Using the ID Copy (ID Copy)
You can copy both sides of an ID card on one side of a
single sheet of paper in its original size by tapping
ID
Copy
on the touch panel.
Sending an E-Mail With the Scanned Image (Scan to Email)
When you want to send scanned data by e-mail, use the
Scan to Email feature. You can directly send the data
scanned as an e-mail attachment. You can choose
destination e-mail addresses from the address book on the
printer or server. Or, you can enter the address from the
touch panel on the printer's operator panel.
Scanning to a Computer Connected With Web Services on
Devices (WSD)
When the printer is connected to a computer via network
using Web Services on Devices (WSD), you can scan and
send the images to a computer using the Web Services on
Devices (WSD) Scan function.
Product Features
37
Scanning to a PC or Server via SMB/FTP
(Scan to Network Folder)
You can transfer data scanned to a PC or a server via SMB
or FTP without service software. Although prior
registration of the destination FTP server or PC on the
address book is required, it helps save your time.
Scanning to a USB Memory (Scan to USB)
With the Scan to USB feature, you don't need a PC to
connect a USB memory. You can specify the USB memory
inserted into the printer's port as a data saving location
when you scan data.
Making Copies From the Document Glass (Scan From
Document Glass)
You can scan the pages of a book or a brochure from the
document glass. When you scan documents using the
document glass, place them facing down.
Making Copies From the DADF (Scan From DADF)
You can scan pieces of unbound paper using the duplex
automatic document feeder (DADF). When you scan
documents using the DADF, load them facing up.
Remote Authentication Using the LDAP or Kerberos Server
(Dell Smart Multifunction Printer | S2815dn Only)
The user authentication using the LDAP or Kerberos server
is available to control the user’s login to the printer. Only
users who can access the specified server are allowed to log
in to the printer.
Managing the documents with PaperPort
(Dell Smart Multifunction Printer | S2815dn Only)
You can organize, search, and share your scanned
document using the bundled PaperPort software.
38
Product Features
About the Printer
39
4
About the Printer
This chapter provides an overview of your printer.
NOTE:
The images used in this manual are those of the Dell™ Cloud Multifunction Printer | H815dw unless otherwise mentioned.
Front and Rear Views
Front View
NOTE:
Extend the output tray extension to prevent the printed paper from falling off the printer.
NOTE:
The operator panel can be flipped up until it clicks to make it easier to take out the printed paper or the drum cartridge.
1Duplex Automatic Document Feeder (DADF) 6Drum Cartridge
2Multipurpose Feeder (MPF) 7Front Cover
3Tra y1 8Front USB Port
4Optional 550-Sheet Feeder (Tray2) 9Operator Panel
5Toner Cartridge 10 Output Tray Extension
198
432
6 57
10
40
About the Printer
Rear View
1Power Switch 7Power Connector
2Ethernet Port 8Chute
3USB Port 9Duplex Unit
4Phone Connector 10 Tra nsfer Unit
5Wall Jack Connector 11 Fusing Unit
6"Blue" Plug 12 Rear Cover
2
1
3
4
6
5
7
9
10
11
12
8
About the Printer
41
Duplex Automatic Document Feeder (DADF)
NOTE:
Pull out the document stopper to prevent the document from falling off the printer.
1DADF Cover 4Document Stopper
2Document Guides 5Document Feeder Tray
3Document Glass 6DADF Feed Roller
123
5
4
6
42
About the Printer
Space Requirements
Provide enough room to open the printer trays, covers, and optional accessories, and for proper ventilation.
Operator Panel
For more information on the operator panel, see "About the Operator Panel."
100 mm/
3.94 inches
732 mm/
28.82 inches
400 mm/15.75 inches
438 mm/17.24 inches
600 mm/23.62 inches
400 mm/15.75 inches
439 mm/17.28 inches
100 mm/3.94 inches
About the Printer
43
Optional Accessory
The optional 550-sheet feeder is available for the printer.
To install the optional 550-sheet feeder, refer to the installation instruction that comes with the optional 550-sheet
feeder.
Securing the Printer
To protect your printer from theft, you can use the optional Kensington lock.
Attach the Kensington lock to the security slot on your printer.
For details, see the operating instructions supplied with the Kensington lock.
Ordering Supplies
You can order consumables from Dell online when using a networked printer. Enter the IP address of your printer in
your web browser, launch the Dell Printer Configuration Web Tool, and click the web address under Order Supplies
at: to order toner or supplies for your printer.
For details, see "Ordering Supplies."
Security Slot
Security Slot
44
About the Printer
45
Setting Up the Printer (Printer
Setup)
5 Overview of the Printer Setup................................................... 47
6 Installing Optional Accessory................................................... 49
7 Connecting and Setting Up Your Printer ................................. 57
8 Setting the IP Address ............................................................... 79
9 Loading Paper.............................................................................. 83
10 Installing Printer Drivers on Windows
®
Computers............. 87
11 Installing Printer Drivers on Macintosh Computers............ 101
12 Installing Printer Drivers on Linux Computers (CUPS) ...........105
46
Overview of the Printer Setup
47
5
Overview of the Printer Setup
The following are the procedures necessary to set up the printer.
Hardware preparations
"Installing Optional Accessory"
"Turning on the Printer"
Initial settings
"Configuring Initial Settings on the Operator Panel"
Connections
"Connecting to a Computer or a Network"
"Connecting to the Telephone Line"
Printer setup
"Setting Up the Printer Using Dell Printer Easy Install (Windows
®
Only)"
"Installing Printer Drivers on Windows
®
Computers"
"Installing Printer Drivers on Macintosh Computers"
"Installing Printer Drivers on Linux Computers (CUPS)"
48
Overview of the Printer Setup
Installing Optional Accessory
49
6
Installing Optional Accessory
This chapter describes how to install the optional 550-sheet feeder (tray2).
NOTE:
The images used in this manual are those of the Dell™ Cloud Multifunction Printer | H815dw unless otherwise mentioned.
Installing the Optional 550-Sheet Feeder
WARNING:
If you install the optional 550-sheet feeder after setting up the printer, be sure to turn off the printer, unplug the
power cable, and disconnect all cables from the rear of the printer before starting this task.
NOTE:
The Software and Documentation disc also contains video instructions. In the main menu window of Dell Printer Easy
Install, click Installation Video.
1
Ensure that the printer is turned off, and then disconnect all cables from the rear of the printer.
2
Remove the tape and the bag holding the screws.
NOTE:
Save the screws as you will need them later.
3
Place the optional 550-sheet feeder in the same location that the printer is located.
4
Gently pull open the MPF cover.
5
Grasp both sides of the MPF, and then pull the MPF from the printer.
50
Installing Optional Accessory
6
Pull tray1 out of the printer about 200 mm.
7
Hold tray1 with both hands, and remove it from the printer.
Installing Optional Accessory
51
8
Lift the printer and align the five guide pins of the optional 550-sheet feeder with the holes at the bottom of the
printer. Gently lower the printer onto the optional 550-sheet feeder.
WARNING:
Two people are required to lift the printer.
WARNING:
Be careful not to pinch your fingers when lowering the printer onto the optional 550-sheet feeder.
9
Secure the optional 550-sheet feeder to the printer by tightening the two screws provided with the feeder, using a
coin or similar object.
52
Installing Optional Accessory
10
Insert tray1 into the printer, and push until it stops.
11
Insert the MPF into the printer, push until it stops, and close the MPF cover.
12
Re-connect all cables into the rear of the printer, and turn on the printer.
NOTE:
The printer will automatically detect the attached tray but will not detect the paper type.
13
Print the system settings report to confirm that the optional 550-sheet feeder is installed correctly.
For details about how to print a system settings report, see "Report / List."
14
Confirm
Tray2 (550 Sheet Feeder)
is listed in the system settings report under
Printer Options
.
If the feeder is not listed, turn off the printer, unplug the power cable, and re-install the optional 550-sheet feeder.
15
After loading paper in the optional 550-sheet feeder, specify the paper type from the printer touch panel.
a
Press the
(Information)
button.
b
Ta p t h e
Tools
tab, and then tap
Tray Management
.
c
Ta p
Tray Settings
.
d
Ta p
Tray2
.
e
Ta p
Type
.
f
Tap until the desired paper type appears, and then tap the desired paper type.
g
Ta p
OK
.
16
If you installed the optional 550-sheet feeder after installing the printer driver, update your driver by following the
instructions for each operating system. If the printer is on a network, update the driver for each client.
Installing Optional Accessory
53
Updating Your Driver to Detect 550-Sheet Feeder
When Using PCL Driver
Windows
®
10/
Windows
®
10 x64
1
Right-click the Start button, and then click
Control Panel
Hardware and Sound
Devices and Printers
.
2
Right-click the printer icon of the
Dell MFP H815dw
or
Dell MFP S2815dn
, and then
select
Printer properties
.
3
Click the
Configuration
tab, and then select
Bi-Directional Setup
.
4
Select
Get Information from Printer
and then click
OK
.
5
Click
Apply
, and then click
OK
.
6
Close the
Devices and Printers
dialog box.
Microsoft
®
Windows
®
8/
Windows
®
8 x64/
Windows
®
8.1/
Windows
®
8.1 x64/
Windows Server
®
2012/
Windows Server
®
2012 R2
1
On the Desktop screen, right-click the bottom left corner of the screen, and then click
Control Panel
Hardware and Sound
(
Hardware
for Windows Server
®
2012/Windows
Server
®
2012 R2)
Devices and Printers
.
2
Right-click the printer icon of the
Dell MFP H815dw
or
Dell MFP S2815dn
, and then
select
Printer properties
.
3
Click the
Configuration
tab, and then select
Bi-Directional Setup
.
4
Select
Get Information from Printer
and then click
OK
.
5
Click
Apply
, and then click
OK
.
6
Close the
Devices and Printers
dialog box.
Windows
®
7/
Windows
®
7 x64/
Windows Server
®
2008 R2 x64
1
Click
Start
Devices and Printers
.
2
Right-click the printer icon of the
Dell MFP H815dw
or
Dell MFP S2815dn
, and then
select
Printer properties
.
3
Click the
Configuration
tab, and then select
Bi-Directional Setup
.
4
Select
Get Information from Printer
and then click
OK
.
5
Click
Apply
, and then click
OK
.
6
Close the
Devices and Printers
dialog box.
Windows Vista
®
/
Windows Vista
®
x64
1
Click
Start
Control Panel
Hardware and Sound
Printers
.
2
Right-click the printer icon of the
Dell MFP H815dw
or
Dell MFP S2815dn
, and then
select
Properties
.
3
Click the
Configuration
tab, and then select
Bi-Directional Setup
.
4
Select
Get Information from Printer
and then click
OK
.
5
Click
Apply
, and then click
OK
.
6
Close the
Printers
dialog box.
Windows Server
®
2008/
Windows Server
®
2008 x64
1
Click
Start
Control Panel
Printers
.
2
Right-click the printer icon of the
Dell MFP H815dw
or
Dell MFP S2815dn
, and then
select
Properties
.
3
Click the
Configuration
tab, and then select
Bi-Directional Setup
.
4
Select
Get Information from Printer
and then click
OK
.
5
Click
Apply
, and then click
OK
.
6
Close the
Printers
dialog box.
Windows Server
®
2003/
Windows Server
®
2003 x64
1
Click
Start
Printers and Faxes
.
2
Right-click the printer icon of the
Dell MFP H815dw
or
Dell MFP S2815dn
, and then
select
Properties
.
3
Click the
Configuration
tab, and then select
Bi-Directional Setup
.
4
Select
Get Information from Printer
and then click
OK
.
5
Click
Apply
, and then click
OK
.
6
Close the
Printers and Faxes
dialog box.
54
Installing Optional Accessory
If the printer information is not updated automatically after clicking Get Information from Printer, follow these
steps:
1
Click the
Configuration
tab, and then select
Installable Options
.
2
Select
Paper Tray Configuration
in the
Items
list box.
3
Select
2 Trays
in the
Paper Tray Configuration
drop-down menu in
Setting for
.
4
Click
OK
.
5
Close the
Devices and Printers
(
Printers
, or
Printers and Faxes
) dialog box.
When Using PS Driver
Windows
®
10/
Windows
®
10 x64
1
Right-click the Start button, and then click
Control Panel
Hardware and Sound
Devices and Printers
.
2
Right-click the printer icon of the
Dell MFP H815dw
or
Dell MFP S2815dn
, and then
select
Printer properties
.
3
Click the
Configuration
tab, and then select
Bi-Directional Setup
.
4
Select
Get Information from Printer
and then click
OK
.
5
Click
Apply
, and then click
OK
.
6
Close the
Devices and Printers
dialog box.
Windows
®
8/
Windows
®
8 x64/
Windows
®
8.1/
Windows
®
8.1 x64/
Windows Server
®
2012/
Windows Server
®
2012 R2
1
On the Desktop screen, right-click the bottom left corner of the screen, and then click
Control Panel
Hardware and Sound
(
Hardware
for Windows Server
®
2012/Windows
Server
®
2012 R2)
Devices and Printers
.
2
Right-click the printer icon of the
Dell MFP H815dw
or
Dell MFP S2815dn
, and then
select
Printer properties
.
3
Click the
Configuration
tab, and then select
Bi-Directional Setup
.
4
Select
Get Information from Printer
and then click
OK
.
5
Click
Apply
, and then click
OK
.
6
Close the
Devices and Printers
dialog box.
Windows
®
7/
Windows
®
7 x64/
Windows Server
®
2008 R2 x64
1
Click
Start
Devices and Printers
.
2
Right-click the printer icon of the
Dell MFP H815dw
or
Dell MFP S2815dn
, and then
select
Printer properties
.
3
Click the
Configuration
tab, and then select
Bi-Directional Setup
.
4
Select
Get Information from Printer
and then click
OK
.
5
Click
Apply
, and then click
OK
.
6
Close the
Devices and Printers
dialog box.
Windows Vista
®
/
Windows Vista
®
x64
1
Click
Start
Control Panel
Hardware and Sound
Printers
.
2
Right-click the printer icon of the
Dell MFP H815dw
or
Dell MFP S2815dn
, and then
select
Properties
.
3
Click the
Configuration
tab, and then select
Bi-Directional Setup
.
4
Select
Get Information from Printer
and then click
OK
.
5
Click
Apply
, and then click
OK
.
6
Close the
Printers
dialog box.
Windows Server
®
2008/
Windows Server
®
2008 x64
1
Click
Start
Control Panel
Printers
.
2
Right-click the printer icon of the
Dell MFP H815dw
or
Dell MFP S2815dn
, and then
select
Properties
.
3
Click the
Configuration
tab, and then select
Bi-Directional Setup
.
4
Select
Get Information from Printer
and then click
OK
.
5
Click
Apply
, and then click
OK
.
6
Close the
Printers
dialog box.
Installing Optional Accessory
55
If the printer information is not updated automatically after clicking Get Information from Printer, follow these
steps:
1
Click the
Configuration
tab, and then select
Installable Options
.
2
Select
Paper Tray Configuration
in the
Items
list box.
3
Select
2 Trays
in the
Paper Tray Configuration
drop-down menu in
Setting for
.
4
Click
OK
.
5
Close the
Devices and Printers
(
Printers
, or
Printers and Faxes
) dialog box.
When Using XML Paper Specification (XPS) Driver
NOTE:
The XML Paper Specification (XPS) driver does not support Windows Server
®
2003 and Windows Server
®
2003 x64.
Windows Server
®
2003/
Windows Server
®
2003 x64
1
Click
Start
Printers and Faxes
.
2
Right-click the printer icon of the
Dell MFP H815dw
or
Dell MFP S2815dn
, and then
select
Properties
.
3
Click the
Configuration
tab, and then select
Bi-Directional Setup
.
4
Select
Get Information from Printer
and then click
OK
.
5
Click
Apply
, and then click
OK
.
6
Close the
Printers and Faxes
dialog box.
OS X 10.9.x/OS X 10.10.x
1
Select
Printers & Scanners
in
System Preferences
.
2
Select the printer in the
Printers
list, and click
Options & Supplies
.
3
Select
Options
, select the options that have been installed on the printers, and then click
OK
.
Mac OS X 10.7.x/OS X 10.8.x
1
Select
Print & Scan
in
System Preferences
.
2
Select the printer in the
Printers
list, and click
Options & Supplies
.
3
Select
Driver
, select the options that have been installed on the printers, and then click
OK
.
Mac OS X 10.5.x/Mac OS X 10.6.x
1
Select
Print & Fax
in
System Preferences
.
2
Select the printer in the
Printers
list, and click
Options & Supplies
.
3
Select
Driver
, select the options that have been installed on the printers, and then click
OK
.
Windows
®
10/
Windows
®
10 x64
1
Right-click the Start button, and then click
Control Panel
Hardware and Sound
Devices and Printers
.
2
Right-click the printer icon of the
Dell MFP H815dw
or
Dell MFP S2815dn
, and then
select
Printer properties
.
3
Click the
Device Setting
tab, and then select
Available
in
Tray 2
drop-down menu.
4
Click
Apply
, and then click
OK
.
5
Close the
Devices and Printers
dialog box.
Windows
®
8/
Windows
®
8 x64/
Windows
®
8.1/
Windows
®
8.1 x64/
Windows Server
®
2012/
Windows Server
®
2012 R2
1
On the Desktop screen, right-click the bottom left corner of the screen, and then click
Control Panel
Hardware and Sound
(
Hardware
for Windows Server
®
2012/Windows
Server
®
2012 R2)
Devices and Printers
.
2
Right-click the printer icon of the
Dell MFP H815dw
or
Dell MFP S2815dn
, and then
select
Printer properties
.
3
Click the
Device Setting
tab, and then select
Available
in
Tray 2
drop-down menu.
4
Click
Apply
, and then click
OK
.
5
Close the
Devices and Printers
dialog box.
56
Installing Optional Accessory
Windows
®
7/
Windows
®
7 x64/
Windows Server
®
2008 R2 x64
1
Click
Start
Devices and Printers
.
2
Right-click the printer icon of the
Dell MFP H815dw
or
Dell MFP S2815dn
, and then
select
Printer properties
.
3
Click the
Device Setting
tab, and then select
Available
in
Tray 2
drop-down menu.
4
Click
Apply
, and then click
OK
.
5
Close the
Devices and Printers
dialog box.
Windows Vista
®
/
Windows Vista
®
x64
1
Click
Start
Control Panel
Hardware and Sound
Printers
.
2
Right-click the printer icon of the
Dell MFP H815dw
or
Dell MFP S2815dn
, and then
select
Properties
.
3
Click the
Device Setting
tab, and then select
Available
in
Tray 2
drop-down menu.
4
Click
Apply
, and then click
OK
.
5
Close the
Printers
dialog box.
Windows Server
®
2008/
Windows Server
®
2008 x64
1
Click
Start
Control Panel
Printers
.
2
Right-click the printer icon of the
Dell MFP H815dw
or
Dell MFP S2815dn
, and then
select
Properties
.
3
Click the
Device Setting
tab, and then select
Available
in
Tray 2
drop-down menu.
4
Click
Apply
, and then click
OK
.
5
Close the
Printers
dialog box.
Connecting and Setting Up Your Printer
57
7
Connecting and Setting Up Your Printer
To connect your printer to a computer or device, the following specification must be met for each of the connection
type:
NOTE:
The images used in this manual are those of the Dell Cloud Multifunction Printer | H815dw unless otherwise mentioned.
Connection type Connection specifications
Wireless IEEE 802.11b/802.11g/802.11n (Dell™ Cloud Multifunction Printer | H815dw only)
Ethernet 10 Base-T/100 Base-TX/1000 Base-T
USB USB 2.0
Phone connector RJ11
Wall jack connector RJ11
1Ethernet port
2USB port
3Phone connector
4Wall jack connector
1
2
3
4
58
Connecting and Setting Up Your Printer
Turning on the Printer
WARNING:
Do not use extension cords or power strips.
WARNING:
The printer should not be connected to an Uninterruptible Power Supply (UPS) system.
NOTE:
The Software and Documentation disc also contains video instructions. In the main menu window of Dell Printer Easy
Install, click Installation Video.
1
Connect the power cable to the power connector on the rear of the printer, and then to a power source.
2
Turn o n the p rinte r.
Configuring Initial Settings on the Operator Panel
You need to set the printer language, country, clock date, time, and fax settings when you turn on the printer for the
first time.
When you turn the printer on, the wizard screen to perform the initial setup appears on the touch panel. Follow the
steps below to set the initial settings.
NOTE:
If you do not start configuring the initial settings, the printer automatically restarts in 3 minutes, and the Home screen
appears on the touch panel. After that, you can set the following initial setup by enabling
Power on Wizard
on the touch
panel or Dell Printer Configuration Web Tool if needed.
For more information on operator panel, see
"Operator Panel."
For more information on
Dell Printer Configuration Web Tool
, see
"
Dell™ Printer Configuration Web Tool.
"
1
The
Select Your Language
screen appears.
a
Tap until desired language appears, and then tap the desired language.
English
Français
Italiano
Deutsch
Español
Connecting and Setting Up Your Printer
59
b
Ta p
Next
.
2
The
Date & Time
screen appears.
a
Ta p
Time Zone
.
b
Tap until the desired geographic region appears, and then tap the desired geographic region.
c
Tap until the desired time zone appears, and then tap the desired time zone.
Dansk
Nederlands
Norsk
Svenska
Geographic Region Time Zone
Africa (UTC) Accra, Bamako, Dakar, Nouakchott
(UTC) Casablanca
(UTC +01:00) Algiers, Douala, Libreville, Luanda
(UTC +01:00) Tunis
(UTC +01:00) Windhoek
(UTC +02:00) Cairo
(UTC +02:00) Harare, Johannesburg, Kinshasa, Tripoli
(UTC +03:00) Addis Ababa, Khartoum, Mogadishu, Nairobi
60
Connecting and Setting Up Your Printer
Americas (UTC -10:00) Adak
(UTC -09:00) Alaska
(UTC -08:00) Pacific Time (US & Canada)
(UTC -08:00) Tijuana
(UTC -07:00) Arizona, Dawson Creek, Sonora
(UTC -07:00) Chihuahua, Mazatlan
(UTC -07:00) Mountain Time (US & Canada)
(UTC -06:00) Cancun, Mexico City, Monterrey
(UTC -06:00) Central America
(UTC -06:00) Central Time (US & Canada)
(UTC -06:00) Saskatchewan
(UTC -05:00) Atikokan, Resolute
(UTC -05:00) Bogota, Lima, Panama, Quito
(UTC -05:00) Cayman Islands, Jamaica, Port-au-Prince
(UTC -05:00) Eastern Time (US & Canada)
(UTC -05:00) Grand Turk
(UTC -05:00) Havana
(UTC -04:30) Caracas
(UTC -04:00) Asuncion
(UTC -04:00) Atlantic Time (Canada)
(UTC -04:00) Blanc-Sablon
(UTC -04:00) Caribbean Islands
(UTC -04:00) Cuiaba
(UTC -04:00) Georgetown, La Paz, Manaus
(UTC -04:00) Thule
(UTC -03:30) St. John's
(UTC -03:00) Brasilia, Cayenne, Paramaribo
(UTC -03:00) Buenos Aires
(UTC -03:00) Greenland
(UTC -03:00) Miquelon
(UTC -03:00) Montevideo
(UTC -02:00) Noronha
Antarctica (UTC -04:00) Palmer Archipelago, Santiago
(UTC -03:00) Rothera
(UTC +03:00) Syowa
(UTC +06:00) Mawson, Vostok
(UTC +07:00) Davis
(UTC +08:00) Casey
(UTC +10:00) Dumont d'Urville
(UTC +12:00) McMurdo
Geographic Region Time Zone
Connecting and Setting Up Your Printer
61
Asia (UTC +02:00) Amman
(UTC +02:00) Beirut
(UTC +02:00) Damascus
(UTC +02:00) Jerusalem
(UTC +02:00) Nicosia
(UTC +02:00) Palestine
(UTC +03:00) Aden, Baghdad, Qatar, Riyadh
(UTC +03:30) Tehran
(UTC +04:00) Baku
(UTC +04:00) Dubai, Muscat, Tbilisi
(UTC +04:00) Yerevan
(UTC +04:30) Kabul
(UTC +05:00) Aqtau, Aqtobe, Ashgabat, Samarkand
(UTC +05:00) Ekaterinburg
(UTC +05:00) Karachi
(UTC +05:30) Colombo, Kolkata
(UTC +05:45) Kathmandu
(UTC +06:00) Almaty, Bishkek, Dhaka, Thimphu
(UTC +06:00) Novosibirsk, Omsk
(UTC +06:30) Yangon (Rangoon)
(UTC +07:00) Bangkok, Ho Chi Minh, Hovd, Jakarta
(UTC +07:00) Krasnoyarsk
(UTC +08:00) Chongqing, Hong Kong, Shanghai
(UTC +08:00) Irkutsk
(UTC +08:00) Kuala Lumpur, Makassar, Manila, Singapore
(UTC +08:00) Taipei
(UTC +08:00) Ulaan Baatar
(UTC +09:00) Dili, Jayapura
(UTC +09:00) Pyongyang
(UTC +09:00) Seoul
(UTC +09:00) Tokyo
(UTC +09:00) Yakutsk
(UTC +10:00) Sakhalin, Vladivostok
(UTC +11:00) Magadan
(UTC +12:00) Anadyr, Kamchatka
Atlantic Ocean (UTC -04:00) Bermuda
(UTC -04:00) Stanley
(UTC -02:00) South Georgia Island
(UTC -01:00) Azores, Scoresbysund
(UTC -01:00) Cape Verde
(UTC) Reykjavik
Geographic Region Time Zone
62
Connecting and Setting Up Your Printer
Australia (UTC +08:00) Perth
(UTC +08:45) Eucla
(UTC +09:30) Adelaide
(UTC +09:30) Darwin
(UTC +10:00) Brisbane, Lindeman
(UTC +10:00) Hobart, Melbourne, Sydney
(UTC +10:30) Lord Howe Island
Europe (UTC) Dublin, Edinburgh, Lisbon, London
(UTC +01:00) Amsterdam, Berlin, Rome, Stockholm, Vienna
(UTC +01:00) Belgrade, Bratislava, Budapest, Prague
(UTC +01:00) Brussels, Copenhagen, Madrid, Paris
(UTC +01:00) Sarajevo, Skopje, Warsaw, Zagreb
(UTC +02:00) Athens, Bucharest, Istanbul
(UTC +02:00) Helsinki, Kiev, Riga, Sofia
(UTC +02:00) Kaliningrad, Minsk
(UTC +03:00) Moscow
(UTC +04:00) Samara
Indian Ocean (UTC +03:00) Antananarivo, Comoro Islands, Mayotte
(UTC +04:00) Mahe, Reunion
(UTC +04:00) Mauritius
(UTC +05:00) Kerguelen, Maldives
(UTC +06:00) Chagos
(UTC +06:30) Cocos Islands
(UTC +07:00) Christmas Island
Pacific Ocean (UTC -11:00) Midway Island, Niue, Samoa
(UTC -10:00) Cook Islands, Hawaii, Tahiti
(UTC -09:30) Marquesas Islands
(UTC -09:00) Gambier Islands
(UTC -08:00) Pitcairn Islands
(UTC -06:00) Easter Island
(UTC -06:00) Galapagos Islands
(UTC +09:00) Palau
(UTC +10:00) Guam, Port Moresby, Saipan
(UTC +11:00) Efate, Guadalcanal, Kosrae
(UTC +11:30) Norfolk Island
(UTC +12:00) Auckland
(UTC +12:00) Fiji, Marshall Islands
(UTC +12:45) Chatham
(UTC +13:00) Tongatapu
(UTC +14:00) Kiritimati
Geographic Region Time Zone
Connecting and Setting Up Your Printer
63
d
Ta p
OK
.
e
Ta p
Date
.
f
Select a date format from the menu displayed by selecting
Format
.
g
After tapping the box under
Year
, tap - or +, or use the number pad to enter the desired value. Repeat this
step to enter the desired value for
Month
and
Day
.
h
Ta p
OK
.
i
Ta p
Time
.
j
Select the time format from
12 Hour
or
24 Hour
. If you select
12 Hour
, select
AM
or
PM
.
k
After tapping the box under
Hour
, use the number pad to enter the desired value. Repeat this step to enter
the desired value for
Minute
.
l
Ta p
OK
.
m
Ta p
Next
.
3
The
Fax (Do you want to setup Fax Now?)
screen appears.
To set Fax settings, select
Yes, Setup FAX
and follow the procedure below. To end the settings, select
No,
I'll Do It Later
and proceed to Step 4.
a
Enter the fax number of the printer using the number pad.
b
Ta p
Country
.
c
Tap until the desired country appears, and then tap the desired country.
The default paper size is automatically set when you select a country.
YYYY/MM/DD
DD/MM/YYYY
MM/DD/YYYY
Australia A4
Austria A4
Belgium A4
Canada Letter
Colombia Letter
Denmark A4
France A4
Germany A4
Greece
*
A4
Iceland
*
A4
Ireland A4
Italy A4
Japan
*
A4
Luxembourg A4
Malaysia A4
Mexico Letter
Netherlands A4
64
Connecting and Setting Up Your Printer
d
Ta p
Next
.
4
The
Setup Complete (Congratulations, setup is complete.)
screen appears.
5
Ta p
OK
.
The printer automatically restarts after tapping
OK
.
New Zealand A4
Norway A4
Poland
*
A4
Portugal
*
A4
Saudi Arabia
*
A4
Singapore A4
South Africa A4
Spain A4
Sweden A4
Switzerland A4
Thailand A4
Turkey
*
A4
United Kingdom A4
United States Letter
Unknown Letter
*
Available on the Dell Smart Multifunction Printer | S2815dn only.
Connecting and Setting Up Your Printer
65
Connecting to a Computer or a Network
NOTE:
The Software and Documentation disc also contains video instructions. In the main menu window of Dell Printer Easy
Install, click Installation Video.
NOTE:
Before making connections, be sure to turn off the printer.
Connecting to a Computer Using the USB Cable (Direct Connection)
A local printer is a printer which is directly connected to your computer using the USB cable. If your printer is
connected to a network instead of your computer, skip this section and go to "Connecting to a Network Using the
Ethernet Cable."
1
Connect the smaller USB connector into the USB port at the rear of the printer.
NOTE:
Ensure that you match the USB symbol on the cable to the USB symbol on the printer.
2
Connect the other end of the cable into a USB port of the computer.
CAUTION:
Do not connect the printer USB cable to a USB port located on the keyboard.
1USB port
1
1
66
Connecting and Setting Up Your Printer
Connecting to a Network Using the Ethernet Cable
1
Connect the Ethernet cable.
To connect the printer to the network, connect one end of an Ethernet cable into the Ethernet port on the rear of
the printer, and the other end to a LAN drop or hub.
Connecting to a Wireless Network
NOTE:
The wireless network connection feature is available on the Dell Cloud Multifunction Printer | H815dw only.
You can connect the Dell Cloud Multifunction Printer | H815dw to a wireless network, using the built-in wireless
network function.
For a wireless connection setup, see "Configuring the Wireless Settings."
NOTE:
To use the Dell Cloud Multifunction Printer | H815dw through wireless connection, be sure to disconnect the Ethernet
cable and the USB cable.
Connecting to the Telephone Line
CAUTION:
Do not connect your printer directly to a Digital Subscriber Line (DSL). This may damage the printer. To use a DSL,
you will need to use an appropriate DSL filter. Contact your service provider for the DSL filter.
NOTE:
The Software and Documentation disc also contains video instructions. In the main menu window of Dell Printer Easy
Install, click Installation Video.
1Ethernet port
1
1
Connecting and Setting Up Your Printer
67
1
Connect one end of a telephone line cord into the wall jack connector and the other end into an active wall jack.
2
If the "Blue" plug is attached to the phone connector, remove it.
3
To connect a telephone and/or answering machine to your printer, connect the telephone or answering machine
line cord into the phone connector ( ).
If the phone communication is serial in your country (such as Germany, Sweden, Denmark, Austria, Belgium, Italy,
France and Switzerland), and that you are supplied with a "Yellow" terminator, insert the "Yellow" terminator into
the phone connector ( ).
Wall jack connector
To the wall jack
Phone connector
"Blue" plug
Phone connector
To an external telephone or
answering machine
68
Connecting and Setting Up Your Printer
Setting Up the Printer Using Dell Printer Easy Install (Windows
®
Only)
NOTE:
To set up the printer connected with Macintosh computers or Linux computers, see "Installing Printer Drivers on
Macintosh Computers" or "Installing Printer Drivers on Linux Computers (CUPS)" respectively.
Basic Setup
To set up the printer, you can use the Dell Printer Easy Install program on the computer running a Microsoft
®
Windows
®
operating system.
The program first searches for the printer and grasps how the printer is connected to the computer. Based on that
information, the program will automatically try to configure the printer, and install the drivers and software to your
computer.
Before starting this basic setup, make sure that the printer is turned off, and ensure the cable connections as follows:
To set up the Dell Cloud Multifunction Printer | H815dw as a wireless printer
1
Disconnect the Ethernet cable and the USB cable from the printer.
2
Ensure the computer you use for printer setup is connected to a known wireless network (2.4 GHz).
After setup completion, the printer will connect to the same wireless network that your setup computer is
connected to.
To set up the printer as a network (wired) printer
1
Connect the Ethernet cable to the printer.
To set up the printer as a USB printer
1
Connect the USB cable to the printer.
NOTE:
Where the wireless network connection is available, you cannot set up the Dell Cloud Multifunction Printer | H815dw as
a USB printer in the basic setup. In this case, set up the printer following the procedures described in "Setting Up the Printer in
Another Connection Method."
NOTE:
For Windows Vista
®
, you cannot set up the Dell Cloud Multifunction Printer | H815dw automatically as a wireless printer
in the basic setup. In this case, set up the printer manually following the procedures described in "Setting Up the Printer in
Another Connection Method."
Phone connector
"Yellow" terminator
Connecting and Setting Up Your Printer
69
1
Turn o n the p rinte r.
2
Insert the
Software and Documentation
disc provided with the printer into your computer.
The
Dell Printer Easy Install
program launches automatically.
NOTE:
If the Dell Printer Easy Install program does not launch automatically, follow the procedure below.
For Windows Server
®
2008 and Windows Server
®
2008 R2
Click
start
Run
, enter
D:\setup.exe
(where D is the drive letter of the optical drive) in the Run dialog box, and
then click
OK
.
For Windows Vista
®
and Windows
®
7
Click
Start
All Programs
Accessories
Run
, enter
D:\setup.exe
(where D is the drive letter of the optical drive) in the Run dialog box, and then click
OK
.
For Windows
®
8, Windows
®
8.1, Windows Server
®
2012, and Windows Server
®
2012 R2
Point to the top or bottom right corner of the screen, and then click
Search
Type
Run
in the search box, click
Apps
(for
Windows
®
8 and Windows Server
®
2012 only), and then click
Run
Ty p e
D:\setup.exe
(where D is the drive
letter of the optical drive), and then click
OK
.
For Windows
®
10
Right-click the Start button, and then click
Run
Ty p e
D:\setup.exe
(where D is the drive letter of the optical
drive), and then click
OK
.
3
Wait until the screen changes or click
Next
.
Follow the instructions displayed on the screen.
4
Click
Finish
to exit the wizard when the
Ready to Print!
screen appears.
5
Eject the
Software and Documentation
disc.
If the Main Menu of Dell Printer Easy Install Appears Without Starting or Completing the Basic Setup
Proceed to step 4 in "Setting Up the Printer in Another Connection Method," and set up the printer manually
following the on-screen instructions.
70
Connecting and Setting Up Your Printer
Setting Up the Printer in Another Connection Method
You can set up the printer, specifying the connection method other than the one used in the basic setup.
Before starting the setup procedure below, make sure that the printer is turned off, and ensure the cable connection
as described in "Basic Setup."
1
Turn o n the p rinte r.
2
Insert the
Software and Documentation
disc provided with the printer into your computer.
The
Dell Printer Easy Install
program launches automatically.
3
Click
Main Menu
.
The Main Menu screen appears.
4
Click
Setup
.
Follow the instructions displayed on the screen.
5
Click
Finish
to exit the wizard when the
Ready to Print!
screen appears.
6
Eject the
Software and Documentation
disc.
Connecting and Setting Up Your Printer
71
Configuring the Wireless Settings
NOTE:
The wireless network connection feature is available on the Dell Cloud Multifunction Printer | H815dw only.
This section describes how to configure the wireless connection on Dell Cloud Multifunction Printer | H815dw.
The specifications of the wireless connection are described below.
*1
EAP method supports PEAPv0, EAP-TLS, EAP-TTLS PAP, and EAP-TTLS CHAP.
*2
WPS 2.0 compliant. WPS 2.0 works on access points with the following encryption types: Mixed mode PSK,
WPA-PSK AES, WPA2-PSK AES, WPA-PSK TKIP, Open (No Security)
Determining the Wireless Network Settings
You need to know the settings for the wireless network to set up the wireless printer. For details of the settings,
contact your network administrator.
Item Specification
Connectivity Technology Wireless
Compliant Standards IEEE 802.11b, 802.11g, and 802.11n
Bandwidth 2.4 GHz
Data Transfer Rate IEEE 802.11n: 65 Mbps
IEEE 802.11g: 54, 48, 36, 24, 18, 12, 9, and 6 Mbps
IEEE 802.11b: 11, 5.5, 2, and 1 Mbps
Security 64 (40-bit key)/128 (104-bit key) WEP,
WPA- PSK (TKIP, AES), WPA2-PSK (AES), WPA-Enterprise (TKIP, AES)
*1
,
WPA2-Enterprise (AES)
*1
Wi-Fi Protected Setup (WPS)
*2
Push-Button Configuration (PBC),
Personal Identification Number (PIN)
Wireless Settings SSID Specifies the name that identifies the wireless network with up to 32
alphanumeric characters.
Network Mode Specifies the network mode from Ad-hoc or Infrastructure.
Security Settings Security Selects the encryption type from No Security, Mixed mode PSK
*
, WPA-PSK-
TKIP, WPA2-PSK-AES, and WEP.
Transmit Key Specifies the transmit key from the list.
WEP Key Specifies the WEP key used through the wireless network only when WEP is
selected as the encryption type.
Passphrase Specifies the passphrase of alphanumeric characters from 8 to 63 bytes long
and the hexadecimal characters of 64 bytes long only when Mixed mode
PSK
*
, or WPA2-PSK-AES is selected as the encryption type.
*
Mixed mode PSK automatically selects an available encryption type from WPA-PSK-TKIP, WPA-PSK-AES, or WPA2-PSK-AES.
72
Connecting and Setting Up Your Printer
You can select a method to configure the Wireless Connection from the following:
• Wizard Setup through Dell Printer Easy Install
•WPS-PBC
*1*3
•WPS-PIN
*2*3
•Auto SSID Setup
• Manual SSID Setup
• Dell Printer Configuration Web Tool
NOTE:
If
Panel Lock Control
is set to
Enable
, you need to enter the four-digit password to enter the
Admin
Settings
menu.
NOTE:
For details about using WPA-Enterprise-AES or WPA2-Enterprise-AES, see "Using Digital Certificates."
Configuring the Wireless Settings Using Dell Printer Easy Install
1
Insert the
Software and Documentation
disc provided with the printer into your computer. The
Dell Printer Easy
Install
program launches automatically.
2
Click
Main Menu
.
*1 WPS-PBC (Wi-Fi Protected Setup-Push Button Configuration) is a method to authenticate and register devices required for wireless
configuration, by pressing the button provided on the access point via wireless routers, and then performing WPS-PBC setting on the
operator panel. This setting is available only when the access point supports WPS.
*2 WPS-PIN (Wi-Fi Protected Setup-Personal Identification Number) is a method to authenticate and register devices required for wire-
less configuration, by entering PIN assignments in the printer and computer. This setting, performed through access point, is available
only when the access points of your wireless router supports WPS.
*3 WPS 2.0 compliant. WPS 2.0 works on access points with the following encryption types: Mixed mode PSK, WPA-PSK AES, WPA2-
PSK AES, WPA-PSK TKIP, Open (No Security)
Connecting and Setting Up Your Printer
73
3
Click
Change
.
4
Select
Configure the Wi-Fi settings
, and then click
Next
.
5
Follow the on-screen instructions, and configure the wireless settings of the printer.
For WPS-PBC, WPS-PIN, Auto SSID Setup, Manual SSID Setup, and Dell Printer Configuration Web Tool, see
the following instructions.
74
Connecting and Setting Up Your Printer
Configuring the Wireless Settings Without Using Dell Printer Easy Install
WPS-PBC
NOTE:
WPS-PBC (Wi-Fi Protected Setup-Push Button Configuration) is a method to authenticate and register devices required
for wireless configuration by pressing the button provided on the access point via wireless routers, and then performing WPS-
PBC setting on the operator panel. This setting is available only when the access point supports WPS.
NOTE:
Before starting WPS-PBC, confirm the position of the WPS button (button name may vary) on the wireless LAN access
point. For information about WPS operation on the wireless LAN access point, refer to the manual supplied with the wireless
LAN access point.
1
Press the
(Information)
button.
2
Ta p t h e
Tools
tab, and then tap
Admin Settings
.
3
Ta p
Network
.
4
Ta p
Wi-Fi
.
5
Ta p
WPS Setup
.
6
Ta p
Push Button Configuration
.
7
Ta p
Start Configuration
.
Ensure that the message
Push WPS Button on router
is displayed, and start the WPS-PBC on the wireless
LAN access point (Registrar) within 2 minutes.
8
When the WPS operation is successful and the printer is rebooted, wireless LAN connection setting is completed.
WPS-PIN
NOTE:
WPS-PIN (Wi-Fi Protected Setup-Personal Identification Number) is a method to authenticate and register devices
required for wireless configuration by entering PIN assignments to a printer and computer. This setting, performed through an
access point, is available only when the access points of your wireless router support WPS.
1
Press the
(Information)
button.
2
Ta p t h e
Tools
tab, and then tap
Admin Settings
.
3
Ta p
Network
.
4
Ta p
Wi-Fi
.
5
Ta p
WPS Setup
.
6
Ta p
PIN Code
.
7
Write down the displayed 8-digit PIN code or tap
Print PIN Code
. The PIN code is printed.
8
Ta p
Start Configuration
.
9
Ensure that the message
Operate Wireless Router
is displayed, and enter the PIN code displayed on step
7 into the wireless LAN access point (Registrar).
NOTE:
For WPS operation on the wireless LAN access point, refer to the manual supplied with the wireless LAN access
point.
10
When the WPS operation is successful and the printer is rebooted, wireless LAN connection setting is completed.
Connecting and Setting Up Your Printer
75
Auto SSID Setup
1
Press the
(Information)
button.
2
Ta p t h e
Tools
tab, and then tap
Admin Settings
.
3
Ta p
Network
.
4
Ta p
Wi-Fi
.
5
Ta p
Wi-Fi Setup Wizard
.
The printer automatically searches the access points on wireless network.
6
Tap until the desired access point appears, and then select the access point.
If the desired access point does not appear, go to "Manual SSID Setup."
NOTE:
Some hidden SSID may not be displayed. If the SSID is not detected turn on SSID broadcast from the router.
7
Ta p
Next
.
8
Enter the WEP key or passphrase.
When the encryption type of the selected access point is WEP in step 6:
a
Ta p t h e
WEP Key
text box, and then enter the WEP key.
b
Ta p
OK
.
When the encryption type of the selected access point is WPA, WPA2 or Mixed in step 6:
a
Ta p t h e
Passphrase
text box, and then enter the passphrase.
b
Ta p
OK
.
9
The
Restart System
screen appears.
10
Turn off the printer, and turn it on again to apply the settings.
Wireless LAN connection setting is complete.
Manual SSID Setup
1
Press the
(Information)
button.
2
Ta p t h e
Tools
tab, and then tap
Admin Settings
.
3
Ta p
Network
.
4
Ta p
Wi-Fi
.
5
Ta p
Wi-Fi Setup Wizard
.
6
Ta p t h e
Manual SSID Setup
check box, and then tap
Next
.
7
Enter the SSID, and then tap
Next
.
8
Select the network mode from
Infrastructure
and
Ad-hoc
depending on your environment, and then tap
Next
.
If you select
Infrastructure
, proceed to step 9.
If you select
Ad-hoc
, proceed to step 10.
76
Connecting and Setting Up Your Printer
9
Select the encryption type from
No Security
,
Mixed mode PSK
,
WPA2-PSK-AES
, or
WEP
.
If you do not set security for your wireless network:
a
Tap until
No Security
appears, and then tap
No Security
.
b
Ta p
OK
.
To use Mixed mode PSK or WPA2-PSK-AES encryption:
a
Tap until
Mixed mode PSK
, or
WPA2-PSK-AES
appears, and then tap the desired encryption type.
b
Ta p t h e
Passphrase
text box, and then enter the passphrase.
c
Ta p
OK
.
To use WEP encryption:
a
Tap until
WEP
appears, and then tap
WEP
.
b
Ta p t h e
WEP Key
text box, and then enter the WEP key.
c
Ta p
Transmit Key
, and then select the desired transmit key from
Auto
or
WEP Key 1
to
WEP Key 4
.
d
Ta p
OK
.
Proceed to step 11.
10
Select the encryption type from
No Security
or
WEP
.
If you do not set security for your wireless network:
a
Tap until
No Security
appears, and then tap
No Security
.
b
Ta p
OK
.
To use WEP encryption:
a
Tap until
WEP
appears, and then tap
WEP
.
b
Ta p t h e
WEP Key
text box, and then enter the WEP key.
c
Ta p
Transmit Key
, and then select the desired transmit key from
Auto
or
WEP Key 1
to
WEP Key 4
.
d
Ta p
OK
.
11
The
Restart System
screen appears.
12
Turn off the printer, and turn it on again to apply the settings.
Wireless LAN connection setting is complete.
Dell Printer Configuration Web Tool
NOTE:
For details about using WPA-Enterprise-AES or WPA2-Enterprise-AES, see "Using Digital Certificates."
1
Ensure that the printer is turned off.
2
Connect the printer to the network with an Ethernet cable.
For details about how to connect the Ethernet cable, see "Connecting to a Computer or a Network."
3
Turn o n the p rinte r.
4
Launch the
Dell Printer Configuration Web Tool
by entering the IP address of the printer in your web browser.
5
Click
Print Server Settings
.
6
Click
Print Server Settings
tab.
7
Click
Wi-Fi
.
8
Enter the SSID in the
SSID
text box.
9
Select
Ad-Hoc
or
Infrastructure
in the
Network Type
drop-down list box.
Connecting and Setting Up Your Printer
77
10
Select the encryption type from
No Security
,
WEP, WPA-PSK-AES/WEP2-PSK AES
, and
Mixed Mode PSK
in
the
Encryption
drop-down list box, and then set each item for the encryption type selected.
NOTE:
For details on each item, see "Dell™ Printer Configuration Web Tool."
11
Click
Apply New Settings
to apply the settings.
12
Turn off the printer, disconnect the Ethernet cable and turn it on again.
Wireless LAN connection setting is complete.
Reconfiguring the Wireless Settings
To change the wireless settings from your computer, perform the following.
NOTE:
To change the wireless settings through wireless connection, ensure that the wireless connection setting is completed
in "Configuring the Wireless Settings."
Reconfiguring the Wireless Settings Using Dell Printer Configuration Web Tool
NOTE:
The following settings are available when the network mode is set to infrastructure in "Configuring the Wireless
Settings."
1
Check the IP address of the printer.
a
Press the
(Information)
button.
b
Ta p
About This MFP
.
c
Ta p t h e
Network
tab.
d
Tap button until
IP(v4) Address
appears, and then check the IP address displayed in the
IP(v4)
Address
.
2
Launch the
Dell Printer Configuration Web Tool
by entering the IP address of the printer in your web browser.
3
Click
Print Server Settings
.
4
Click
Print Server Settings
tab.
5
Click
Wi-Fi
.
6
Change the wireless settings of the printer.
78
Connecting and Setting Up Your Printer
7
Reboot the printer.
8
Change the wireless settings on your computer or access point accordingly.
NOTE:
To change the wireless settings on your computer, refer to the manuals provided with the wireless adapter or if
your computer provides a wireless adapter tool, change the wireless settings using that tool.
Reconfiguring the Wireless Settings Using Dell Printer Easy Install
1
Insert the
Software and Documentation
disc provided with the printer into your computer. The
Dell Printer Easy
Install
program launches automatically.
2
Click
Main Menu
.
3
Click
Change
.
The
Configure Printer
window appears.
4
Select
Configure the Wi-Fi settings
, and then click
Next
.
5
Follow the on-screen instructions, and change the wireless settings of the printer.
Reconfiguring the Wireless Settings Using Configuration Tool
1
Click
Start
All Programs
Dell Printers
Dell Printer Hub
or
Dell Printer Management Tool
.
For Windows
®
10: Click the Start button
Dell Printer Hub
or
Dell Printer Management Tool
.
2
For Dell Printer Hub, select the printer from
My Printers
on the home screen.
For Dell Printer Management Tool, select the printer displayed by default, or another printer from the drop-down
list on the upper-right corner of the home screen.
3
Click the shortcut to the
Configuration Tool
on the left of the screen.
4
Select
Configure the wireless network settings
, and click
Next
.
5
Follow the on-screen instructions, and change the wireless settings of the printer.
Setting the IP Address
79
8
Setting the IP Address
NOTE:
The images used in this manual are those of the Dell™ Cloud Multifunction Printer | H815dw unless otherwise mentioned.
Assigning an IP Address
An IP address is a unique number that consists of four sections that are delimited by a period and can include up to
three digits in each section, for example, 111.222.33.44.
You can select the IP mode from Dual Stack, IPv4, and IPv6. If your network supports both IPv4 and IPv6, select
Dual Stack.
Select the IP mode of your environment, and then set IP address, subnet mask (for IPv4 only), and gateway address.
CAUTION:
Assigning an IP address that is already in use can cause network performance issues.
NOTE:
Assigning an IP address is considered as an advanced function and is normally done by a system administrator.
NOTE:
When you assign an IP address manually in IPv6 mode, use the Dell Printer Configuration Web Tool. To display the Dell
Printer Configuration Web Tool, use the link-local address. To confirm the link-local address, print a system settings report and
check the Link-Local Address under Network (Wired) or Network (Wireless).
For details about how to print a system settings report, see "Report / List."
NOTE:
If
Panel Lock Control
is set to
Enable
, you need to enter the four-digit password to enter the
Admin
Settings
menu.
When Using the Dell Printer Easy Install
1
Insert the
Software and Documentation
disc provided with the printer into your computer. The
Dell Printer Easy
Install
program launches automatically.
2
Click
Main Menu
.
80
Setting the IP Address
3
Click
Change
.
The
Configure Printer
window appears.
4
Select
Configure the IP address settings
, and then click
Next
.
5
Follow the instructions displayed on the screen.
When Using the Operator Panel
For more information on using the operator panel, see
"
Operator Panel.
"
1
Press the
(Information)
button.
2
Ta p t h e
Tools
tab, and then tap
Admin Settings
.
3
Ta p
Network
.
4
Do either of the following:
When connecting to network with the Ethernet cable:
Ta p
Ethernet
.
When connecting to network through wireless connection (Dell Cloud Multifunction Printer | H815dw only):
Ta p
Wi-Fi
.
5
Ta p
IP Mode
.
6
Ta p
IPv4 Mode
, and then tap
OK
.
Setting the IP Address
81
7
Tap until
TCP / IP
appears, and then tap
TCP / IP
.
8
Ta p
Get IP Address
.
9
Ta p
Panel
, and then tap
OK
.
10
Ta p
IP Address
.
The cursor is located at the first octet of the IP address.
11
Use the number pad to enter the first octet of the IP address, and then tap .
The cursor moves to the next digit.
NOTE:
You can only enter one octet at a time and must tap after entering each octet.
12
Enter the rest of the octets, and then tap
OK
.
13
Ta p
Subnet Mask
.
14
Repeat steps 11 and 12 to set Subnet Mask.
15
Ta p
Gateway Address
.
16
Repeat steps 11 and 12 to set Gateway Address.
17
Turn off the printer, and then turn it on again.
When Using the Tool Box
1
Click
Start
All Programs
Dell Printers
Dell Printer Hub
or
Dell Printer Management Tool
.
For Windows
®
10: Click the Start button
Dell Printer Hub
or
Dell Printer Management Tool
.
2
For Dell Printer Hub, select the printer from
My Printers
on the home screen.
For Dell Printer Management Tool, select the printer displayed by default, or another printer from the drop-down
list on the upper-right corner of the home screen.
3
Click the shortcut to the
Tool Box
on the left of the screen.
The
Tool Box
opens.
4
Click the
Printer Maintenance
tab.
5
Select
TCP/IP Settings
from the list at the left side of the page.
The
TCP/IP Settings
page appears.
6
Select the mode from
IP Address Mode
, and then enter the values in IP Address, Subnet Mask, and Gateway
Address.
7
Click
Apply New Settings
to take effect.
You can also assign the IP address to the printer when installing the printer drivers with the installer. When you use the
Wireless or Ethernet Connection
feature, and the
Get IP Address
is set to
AutoIP or DHCP
on the printer, you
can set the IP address from 0.0.0.0 to the desired IP address on the printer selection window.
Verifying the IP Settings
You can confirm the settings by using the operator panel, printing the system settings report, or using the ping
command.
Verifying the Settings Using Operator Panel
1
Press the
(Information)
button.
2
Ta p
About This MFP
.
82
Setting the IP Address
3
Ta p t h e
Network
tab.
4
Verify the IP address displayed in
IP(v4) Address
.
Verifying the Settings Using System Settings Report
1
Print the system settings report.
For details about how to print a system settings report, see "Report / List."
2
Verify the correct IP address, subnet mask, and gateway address are listed in the system settings report under
Network (Wired)
or
Network (Wireless)
.
If the IP address shows
0.0.0.0
(the factory default), an IP address has not been assigned. To assign one for your
printer, see "Assigning an IP Address."
Verifying the Settings Using Ping Command
Send a ping request to the printer and verify that it responds. For example, at a command prompt on a network
computer, type "ping" followed by the new IP address (for example, 192.0.2.0):
ping 192.0.2.0
If the printer is active on the network, you will receive a reply.
Loading Paper
83
9
Loading Paper
NOTE:
The images used in this manual are those of the Dell™ Cloud Multifunction Printer | H815dw unless otherwise mentioned.
NOTE:
To avoid paper jams, do not remove the tray while printing is in progress.
NOTE:
The Software and Documentation disc also contains video instructions. In the main menu window of Dell Printer Easy
Install, click Installation Video.
1
Pull the tray out of the printer about 200 mm.
2
Hold the tray with both hands, and remove it from the printer.
84
Loading Paper
3
Adjust the paper guides.
NOTE:
Extend the front side of the tray when you load Legal-size paper.
4
Before loading the print media, flex the sheets and fan them. Straighten the edges of the stack on a level surface.
5
Load the print media into the tray with the recommended print side facing up.
NOTE:
Do not exceed the maximum fill line in the tray. Overfilling the tray may cause paper jams.
6
Align the width guides against the edges of the paper.
NOTE:
When loading user-specified print media, adjust the width guides and slide the extendable part of the tray by
pinching the length guide and sliding it until it rests lightly against the edge of the paper.
Loading Paper
85
7
After confirming that the guides are securely adjusted, insert the tray into the printer.
NOTE:
If the front side of the tray is extended, the tray protrudes when it is inserted into the printer.
8
On the touch panel, tap
Size
.
NOTE:
Set the same paper size and type as the actual paper being loaded. An error may occur if the paper size or type
setting is different from the loaded paper.
9
Select until the desired paper size appears, and then select the desired paper size.
10
Ta p
Type
.
11
Select until the desired paper type appears, and then select the desired paper type.
12
Select
OK.
86
Loading Paper
Installing Printer Drivers on Windows
®
Computers
87
10
Installing Printer Drivers on Windows
®
Computers
NOTE:
The images used in this manual are those of the Dell™ Cloud Multifunction Printer | H815dw unless otherwise mentioned.
Identifying Printer Driver Pre-install Status
Before installing the printer driver on your computer, check the IP address of your printer by performing one of the
procedures in "Verifying the IP Settings."
Changing the firewall settings before installing your printer
If you are running one of the following operating systems, you must change the firewall settings before installing the
Dell™ printer software:
• Microsoft
®
Windows Vista
®
•Windows
®
7
•Windows
®
8
•Windows
®
8.1
•Windows Server
®
2008
•Windows Server
®
2008 R2
•Windows Server
®
2012
•Windows Server
®
2012 R2
•Windows
®
10
The following procedure uses Windows
®
7 as an example.
1
Insert the
Software and Documentation
disc into your computer.
2
Click
Start
Control Panel
.
3
Select
System and Security
.
4
Click
Allow a program through Windows Firewall
.
5
Click
Change settings
Allow another program
.
6
Check
Browse
.
7
Ty p e
D:\setup.exe
(where D is the drive letter of the optical drive) in the
File name
text box, and then click
Open
.
8
Click
Add
, and then click
OK
.
Starting Dell Printer Easy Install
1
Insert the
Software and Documentation
disc provided with the printer into your computer. The
Dell Printer Easy
Install
program launches automatically.
NOTE:
If the Dell Printer Easy Install program does not launch automatically, follow the procedure below.
For Windows Server
®
2008 and Windows Server
®
2008 R2
Click
start
Run
, enter
D:\setup.exe
(where D is the drive letter of the optical drive) in the Run dialog box, and
then click
OK
.
For Windows Vista
®
and Windows
®
7
Click
Start

All Programs
Accessories
Run
, enter
D:\setup.exe
(where D is the drive letter of the optical
drive) in the Run dialog box, and then click
OK
.
88
Installing Printer Drivers on Windows
®
Computers
For Windows
®
8, Windows
®
8.1, Windows Server
®
2012, and Windows Server
®
2012 R2
Point to the top or bottom right corner of the screen, and then click
Search
Ty p e
Run
in the search box, click
Apps
(for
Windows
®
8 and Windows Server
®
2012 only), and then click
Run
Type
D:\setup.exe
(where D is the drive
letter of the optical drive), and then click
OK
.
For Windows
®
10
Right-click the Start button, and then click
Run
Ty p e
D:\setup.exe
(where D is the drive letter of the optical
drive), and then click
OK
.
2
Click
Main Menu
.
The main menu window appears.
USB Cable Connection Setup
NOTE:
If you are connecting the printer to a network, see "Network Connection Setup."
For installing PCL, PS and Fax printer driver
1
Start the
Dell Printer Easy Install
program, following the procedures shown in "Starting Dell Printer Easy Install."
2
In the main menu window of
Dell Printer Easy Install
, click
Connect
.
Installing Printer Drivers on Windows
®
Computers
89
3
Select
USB Cable Connection
, and then click
Next
.
4
Follow the on-screen instructions to connect the computer and the printer with a USB cable, and then turn the
printer on.
The Plug and Play installation starts and the installation software proceeds to the next page automatically.
5
Select either
Typical Installation (recommended)
or
Custom Installation
from the installation wizard, and then
click
Next
. If you select
Custom Installation
, you can select the specific software you want to install.
6
Click
Finish
to exit the wizard when the
Ready to Print!
screen appears.
If you want to verify installation, click
Print Test Page
before clicking
Finish
.
For installing XML Paper Specification (XPS) printer driver
NOTE:
XML Paper Specification (XPS) driver is supported on Windows Vista
®
or later.
NOTE:
If you are using Windows Vista
®
or Windows Server
®
2008, you need to install Service Pack 2 or later, and then the
Windows
®
Platform Update (KB971644). The update (KB971644) is available for download from Windows Update.
Windows Vista
®
or Windows Vista
®
64-bit Edition
1
Extract the following zip file to your desired location.
D:\Drivers\XPS\Win_7Vista\XPS-V3_H815dw_S2815dn.zip
(where D is the drive letter of the
optical drive)
2
Click
Start
Control Panel
Hardware and Sound
Printers
.
3
Click
Add a printer
.
4
Click
Add a local printer
.
5
Select the port connected to this product, and then click
Next
.
6
Click
Have Disk
to display the
Install From Disk
dialog box.
7
Click
Browse
, and then select the inf file in the folder extracted in step 1.
8
Click
OK
.
9
Select your printer name and click
Next
.
10
To change the printer name, enter the printer name in the
Printer name
box, and then click
Next
. To use this
printer as the default printer, select the check box displayed under the
Printer name
, and then click
Next
.
Installation starts.
If the
User Account Control
dialog box appears, click
Continue
.
90
Installing Printer Drivers on Windows
®
Computers
NOTE:
If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the
desired action.
11
As the driver installation is completed, click
Print a test page
to verify installation.
12
Click
Finish
.
Windows Server
®
2008 or Windows Server
®
2008 64-bit Edition
NOTE:
You must log in as an administrator.
1
Extract the following zip file to your desired location.
D:\Drivers\XPS\Win_7Vista\XPS-V3_H815dw_S2815dn.zip
(where D is the drive letter of the
optical drive)
2
Click
Start
Control Panel
Hardware and Sound
Printers
.
3
Click
Add a printer
.
4
Click
Add a local printer
.
5
Select the port connected to this product, and then click
Next
.
6
Click
Have Disk
to display the
Install From Disk
dialog box.
7
Click
Browse
, and then select the inf file in the folder extracted in step 1.
8
Click
OK
.
9
Select your printer name and click
Next
.
10
To change the printer name, enter the printer name in the
Printer name
box, and then click
Next
.
To use this printer as the default printer, select the
Set as the default printer
check box, and then click
Next
.
11
If you do not share your printer, select
Do not share this printer
.
If you share your printer, select
Share this printer
so that others on your network can find and use it
.
12
Click
Next
.
Installation starts.
13
As the driver installation is completed, click
Print a test page
to verify installation.
14
Click
Finish
.
Windows
®
7, Windows
®
7 64-bit Edition, or Windows Server
®
2008 R2
1
Extract the following zip file to your desired location.
D:\Drivers\XPS\Win_7Vista\XPS-V3_H815dw_S2815dn.zip
(where D is the drive letter of the
optical drive)
2
Click
Start
Devices and Printers
.
3
Click
Add a printer
.
When you use Windows Server
®
2008 R2, click
Add a local or network printer as an administrator
.
If the
User Account Control
dialog box appears, click
Yes
.
NOTE:
If you are an administrator on the computer, click Yes; otherwise, contact your administrator to continue the desired
action.
4
Click
Add a local printer
.
5
Select the port connected to this product, and then click
Next
.
6
Click
Have Disk
to display the
Install From Disk
dialog box.
7
Click
Browse
, and then select the inf file in the folder extracted in step 1.
8
Click
OK
.
Installing Printer Drivers on Windows
®
Computers
91
9
Select your printer name and click
Next
.
10
To change the printer name, enter the printer name in the
Printer name
box, and then click
Next
. Installation
starts.
11
If you do not share your printer, select
Do not share this printer
.
If you share your printer, select
Share this printer
so that others on your network can find and use it
.
12
Click
Next
.
13
As the driver installation is completed, click
Print a test page
to verify installation. To use this printer as the default
printer, select the
Set as the default printer
check box.
14
Click
Finish
.
Windows
®
8, Windows
®
8 64-bit Edition, Windows
®
8.1, Windows
®
8.1 64-bit Edition, Windows Server
®
2012, or
Windows Server
®
2012 R2
1
Extract the following zip file to your desired location.
D:\Drivers\XPS\Win_8\XPS-V4_H815dw_S2815dn.zip
(where D is the drive letter of the optical
drive)
2
On the Desktop screen, right-click the bottom left corner of the screen, and then click
Control Panel
.
3
Click
Hardware and Sound
(
Hardware
for Windows Server
®
2012/Windows Server
®
2012 R2)
Devices and
Printers
Add a printer
.
4
Click
The printer that I want isn't listed
.
5
Select
Add a local printer or network printer with manual settings
, and then click
Next
.
6
Select the port connected to your printer, and then click
Next
.
7
Click
Have Disk
to display the
Install From Disk
dialog box.
8
Click
Browse
, and then select the inf file in the folder extracted in step 1.
9
Click
OK
.
10
Select your printer name and click
Next
.
11
To change the printer name, enter the printer name in the
Printer name
box, and then click
Next
. Installation
starts.
12
If you do not share your printer, select
Do not share this printer
. If you share your printer, select
Share this printer
so that others on your network can find and use it
. Click
Next
.
13
As the driver installation is completed, click
Print a test page
to verify installation. To use this printer as the default
printer, select the
Set as the default printer
check box.
14
Click
Finish
.
Windows
®
10
1
Extract the following zip file to your desired location.
D:\Drivers\XPS\Win_8\XPS-V4_H815dw_S2815dn.zip
(where D is the drive letter of the optical
drive)
2
Right-click the Start button, and then click
Control Panel
.
3
Click
Hardware and Sound
Devices and Printers
Add a printer
.
4
Click
The printer that I want isn't listed
.
5
Select
Add a local printer or network printer with manual settings
, and then click
Next
.
6
Select the port connected to this product, and then click
Next
.
7
Click
Have Disk
to display the
Install From Disk
dialog box.
8
Click
Browse
, and then select the inf file in the folder extracted in step 1.
92
Installing Printer Drivers on Windows
®
Computers
9
Click
OK
.
10
Select your printer name and click
Next
.
11
To change the printer name, enter the printer name in the
Printer name
box, and then click
Next
. Installation
starts.
12
If you do not share your printer, select
Do not share this printer
. If you share your printer, select
Share this printer
so that others on your network can find and use it
. Click
Next
.
13
As the driver installation is completed, click
Print a test page
to verify installation. To use this printer as the default
printer, select the
Set as the default printer
check box.
14
Click
Finish
.
Network Connection Setup
NOTE:
To use this printer in a Linux environment, you need to install a Linux driver. For more information on how to install and
use these, see "Installing Printer Drivers on Linux Computers (CUPS)."
For installing PCL, PS and Fax printer driver
1
Start the
Dell Printer Easy Install
program, following the procedures shown in "Starting Dell Printer Easy Install."
2
In the main menu window of
Dell Printer Easy Install
, click
Connect
.
3
Select
Wireless or Ethernet Connection
, and then click
Next
.
Installing Printer Drivers on Windows
®
Computers
93
4
Select the printer you want to install from the printer list, and then click
Next
. If the target printer is not displayed
on the list, click the (Refresh) button to refresh the list or click
add printer manually
to add a printer to the list
manually. You may specify the IP address and port name at this point.
If you have installed this printer on the server computer, select the
I am setting up this printer on a server
check
box.
NOTE:
When using AutoIP,
0.0.0.0
is displayed in the installer. Before you can continue, you must enter a valid IP
address.
NOTE:
If Windows Security Alert is displayed in this step, select Unblock or Allow access, and then continue the
procedure.
5
Specify the printer settings, and then click
Next
.
a
Enter the printer name.
b
If you want to set the printer as the default printer, select the
Set this printer as default
check box.
c
If you want to install the PostScript 3 Compatible printer driver, select the
PS Driver
check box.
If you want to install the Fax Driver, select the
Fax Driver
check box.
d
If you want other users on the network to access the printer, select
Share this printer with other computers on
the network
, and then enter a share name that users can identify.
6
Select the software and documentation you want to install, and then click
Install
. If you want to change the
installation destination, click
Change Destination Folder
and specify a new location.
7
Click
Finish
to exit the wizard when the
Ready to Print!
screen appears.
If you want to verify installation, click
Print Test Page
before clicking
Finish
.
For installing XML Paper Specification (XPS) printer driver
NOTE:
XML Paper Specification (XPS) driver is supported on Windows Vista
®
or later.
Windows Vista
®
or Windows Vista
®
64-bit Edition
1
Extract the following zip file to your desired location.
D:\Drivers\XPS\Win_7Vista\XPS-V3_H815dw_S2815dn.zip
(where D is the drive letter of the
optical drive)
2
Click
Start
Control Panel
Hardware and Sound
Printers
.
3
Click
Add a printer
.
4
Click
Add a network
,
wireless or Bluetooth printer
.
5
Select printer and click
Next
, or click
The printer that I want isn't listed
.
6
Select
Add a printer using a TCP/IP address or host name
, and then click
Next
.
7
Select
TCP/IP Device
from
Device type
, and enter the IP address for
Hostname or IP address
, and then click
Next
.
If the
User Account Control
dialog box appears, click
Continue
.
NOTE:
If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the
desired action.
8
Click
Have Disk
to display the
Install From Disk
dialog box.
9
Click
Browse
, and then select the inf file in the folder extracted in step 1.
10
Click
OK
.
11
Select your printer name and click
Next
.
94
Installing Printer Drivers on Windows
®
Computers
12
To change the printer name, enter the printer name in the
Printer name
box, and then click
Next
.
To use this printer as the default printer, select the
Set as the default printer
check box, and then click
Next
.
Installation starts.
13
As the driver installation is completed, click
Print a test page
to verify installation.
14
Click
Finish
.
Windows Server
®
2008 or Windows Server
®
2008 64-bit Edition
NOTE:
You must log in as an administrator.
1
Extract the following zip file to your desired location.
D:\Drivers\XPS\Win_7Vista\XPS-V3_H815dw_S2815dn.zip
(where D is the drive letter of the
optical drive)
2
Click
Start
Control Panel
Hardware and Sound
Printers
.
3
Click
Add a printer
.
4
Click
Add a network
,
wireless or Bluetooth printer
.
5
Select printer and click
Next
, or click
The printer that I want isn't listed
.
When you select your printer, go to step 8.
When you click
The printer that I want isn't listed
, go to step 6.
6
Select
Add a printer using a TCP/IP address or host name
, and then click
Next
.
7
Select
TCP/IP Device
from
Device
type
, and enter the IP address for
Hostname or IP address
, and then click
Next
.
If the
User Account Control
dialog box appears, click
Continue
.
NOTE:
If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the
desired action.
8
Click
Have Disk
to display the
Install From Disk
dialog box.
9
Click
Browse
, and then select the inf file in the folder extracted in step 1.
10
Click
OK
.
11
Select your printer name and click
Next
.
12
To change the printer name, enter the printer name in the
Printer name
box, and then click
Next
.
To use this printer as the default printer, select the
Set as the default printer
check box, and then click
Next
.
13
If you do not share your printer, select
Do not share this printer
.
If you share your printer, select
Share this printer
so that others on your network can find and use it
.
14
Click
Next
.
Installation starts.
15
As the driver installation is completed, click
Print a test page
to verify installation.
16
Click
Finish
.
Windows Server
®
2008 R2
1
Extract the following zip file to your desired location.
D:\Drivers\XPS\Win_7Vista\XPS-V3_H815dw_S2815dn.zip
(where D is the drive letter of the
optical drive)
2
Click
Start
Devices and Printers
.
Installing Printer Drivers on Windows
®
Computers
95
3
Click
Add a printer
.
4
Click
Add a network
,
wireless or Bluetooth printer
.
5
Select printer and click
Next
, or click
The printer that I want isn't listed
.
NOTE:
When you click
The printer that I want isn't listed, Find a printer by name or TCP/IP address
screen appears. Find your
printer on the screen.
If the
User Account Control
dialog box appears, click
Continue
.
NOTE:
If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the
desired action.
6
Click
Have Disk
to display the
Install From Disk
dialog box.
7
Click
Browse
, and then select the inf file in the folder extracted in step 1.
8
Click
OK
.
9
Select your printer name and click
Next
.
10
To change the printer name, enter the printer name in the
Printer name
box, and then click
Next
.
To use this printer as the default printer, select the
Set as the default printer
check box, and then click
Next
.
11
If you do not share your printer, select
Do not share this printer
.
If you share your printer, select
Share this printer
so that others on your network can find and use it
.
12
Click
Next
.
Installation starts.
13
As the driver installation is completed, click
Print a test page
to verify installation.
14
Click
Finish
.
Windows
®
7 or Windows
®
7 64-bit Edition
1
Extract the following zip file to your desired location.
D:\Drivers\XPS\Win_7Vista\XPS-V3_H815dw_S2815dn.zip
(where D is the drive letter of the
optical drive)
2
Click
Start
Devices and Printers
.
3
Click
Add a printer
.
4
Click
Add a network
,
wireless or Bluetooth printer
.
5
Select printer and click
Next
, or click
The printer that I want isn't listed
.
When you select your printer, go to step 8.
When you click
The printer that I want isn't listed
, go to step 6.
6
Select
Add a printer using a TCP/IP address or host name
, and then click
Next
.
7
Select
TCP/IP Device
from
Device type
, and enter the IP address for
Hostname or IP address
, and then click
Next
.
If the
User Account Control
dialog box appears, click
Yes
.
NOTE:
If you are an administrator on the computer, click Yes; otherwise, contact your administrator to continue the desired
action.
8
Click
Have Disk
to display the
Install From Disk
dialog box.
9
Click
Browse
, and then select the inf file in the folder extracted in step 1.
10
Click
OK
.
11
Select your printer name and click
Next
.
96
Installing Printer Drivers on Windows
®
Computers
12
To change the printer name, enter the printer name in the
Printer name
box, and then click
Next
. Installation
starts.
13
If you do not share your printer, select
Do not share this printer
.
If you share your printer, select
Share this printer
so that others on your network can find and use it
.
14
Click
Next
.
15
As the driver installation is completed, click
Print a test page
to verify installation. To use this printer as the default
printer, select the
Set as the default printer
check box.
16
Click
Finish
.
Windows
®
8, Windows
®
8 64-bit Edition, Windows
®
8.1, Windows
®
8.1 64-bit Edition, Windows Server
®
2012, or
Windows Server
®
2012 R2
1
Extract the following zip file to your desired location.
D:\Drivers\XPS\Win_8\XPS-V4_H815dw_S2815dn.zip
(where D is the drive letter of the optical
drive)
2
On the Desktop screen, right-click the bottom left corner of the screen, and then click
Control Panel
.
3
Click
Hardware and Sound
(
Hardware
for Windows Server
®
2012/Windows Server
®
2012 R2)
Devices and
Printers
Add a printer
.
4
Click
The printer that I want isn't listed
.
5
Select
Add a printer using a TCP/IP or host name
, and then click
Next
.
6
Select
TCP/IP Device
from
Device Type
, enter the IP address in the
Hostname or IP address
box, and then click
Next
.
7
Click
Have Disk
to display the
Install From Disk
dialog box.
8
Click
Browse
, and then select the inf file in the folder extracted in step 1.
9
Click
OK
.
10
Select your printer name and click
Next
.
11
To change the printer name, enter the printer name in the
Printer name
box, and then click
Next
. Installation
starts.
12
If you do not share your printer, select
Do not share this printer
. If you share your printer, select
Share this printer
so that others on your network can find and use it
. Click
Next
.
13
As the driver installation is completed, click
Print a test page
to verify installation. To use this printer as the default
printer, select the
Set as the default printer
check box.
14
Click
Finish
.
Windows
®
10
1
Extract the following zip file to your desired location.
D:\Drivers\XPS\Win_8\XPS-V4_H815dw_S2815dn.zip
(where D is the drive letter of the optical
drive)
2
Right-click the Start button, and then click
Control Panel
.
3
Click
Hardware and Sound
Devices and Printers
Add a printer
.
4
Click
The printer that I want isn't listed
.
5
Select
Add a local printer or network printer with manual settings
, and then click
Next
.
6
Select the port connected to this product, and then click
Next
.
7
Click
Have Disk
to display the
Install From Disk
dialog box.
8
Click
Browse
, and then select the inf file in the folder extracted in step 1.
Installing Printer Drivers on Windows
®
Computers
97
9
Click
OK
.
10
Select your printer name and click
Next
.
11
To change the printer name, enter the printer name in the
Printer name
box, and then click
Next
. Installation
starts.
12
If you do not share your printer, select
Do not share this printer
. If you share your printer, select
Share this printer
so that others on your network can find and use it
. Click
Next
.
13
As the driver installation is completed, click
Print a test page
to verify installation. To use this printer as the default
printer, select the
Set as the default printer
check box.
14
Click
Finish
.
Use the Dell Printer Configuration Web Tool to monitor the status of your network printer without leaving your
desk. You can view and/or change the printer settings, monitor toner level, and acknowledge the timing of ordering
replacement consumables. You can click the Dell supplies link for ordering supplies.
NOTE:
The
Dell Printer Configuration Web Tool
is not available when the printer is directly connected to a computer or a print
server.
To launch the Dell Printer Configuration Web Tool, type the printer's IP address in your web browser. The printer
configuration appears on the screen.
You can set up the Dell Printer Configuration Web Tool
to send you an e-mail when the printer needs supplies or
intervention.
To set up e-mail alerts:
1
Launch the
Dell Printer Configuration Web Tool
.
2
Click
E-Mail Server Settings Overview
link.
3
Under
E-Mail Server Settings
, enter the
Primary SMTP Gateway
,
Reply Address
, and your or key operator's e-mail
address in the e-mail list box.
4
Click
Apply New Settings
.
NOTE:
Connection pending until printer sends an alert
is displayed on the SMTP server until an error occurs.
Setting Up for Shared Printing
You can share your USB connected printer with other computers (clients) on the same network.
To share your USB connected printer, enable shared printing when installing the printer driver. You can also enable
shared printing by following the procedures below.
Enabling Shared Printing from the Computer
Windows Server® 2003 or Windows Server® 2003 x64 Edition
1
Click
Start
Printers and Faxes
.
2
Right-click the printer icon and select
Properties
.
3
On the
Sharing
tab, select the
Share this printer
check box, and then type a name in the
Share name
text box.
4
Click
Additional Drivers
and select the operating systems of all network clients that print to the printer, and then
click
OK
.
5
Click
OK
.
If you are missing files, you are prompted to insert the server operating system CD.
98
Installing Printer Drivers on Windows
®
Computers
Windows Vista® or Windows Vista® 64-bit Edition
1
Click
Start
Control Panel
Hardware and Sound
Printers
.
2
Right-click the printer icon and select
Sharing
.
3
Click
Change sharing options
.
The message
Windows needs your permission to continue
appears.
4
Click
Continue
.
5
Select the
Share this printer
check box, and then type a name in the
Share name
text box.
6
Click
Additional Drivers
and select the operating systems of all network clients that print to the printer, and then
click
OK
.
7
Click
OK
.
Windows Server® 2008 or Windows Server® 2008 64-bit Edition
1
Click
Start
Control Panel
Printers
.
2
Right-click the printer icon and select
Sharing
.
3
Click
Change Sharing Options
if exists.
4
Select the
Share this printer
check box, and then type a name in the
Share name
text box.
5
Click
Additional Drivers
and select the operating systems of all network clients that print to the printer, and then
click
OK
.
6
Click
OK
.
Windows® 7, Windows® 7 64-bit Edition, or Windows Server® 2008 R2
1
Click
Start
Devices and Printers
.
2
Right-click the printer icon and select
Printer properties
.
3
On the
Sharing
tab, click
Change Sharing Options
if exists.
Select the
Share this printer
check box, and then type a name in the
Share name
text box.
4
Click
Additional Drivers
and select the operating systems of all network clients that print to the printer, and then
click
OK
.
5
Click
Apply
, and then click
OK
.
Windows® 8, Windows® 8 64-bit Edition, Windows® 8.1, Windows® 8.1 64-bit Edition, Windows Server® 2012, Windows
Server® 2012 R2, or Windows® 10
1
On the Desktop screen, right-click the bottom left corner of the screen, and then click
Control Panel
Hardware
and Sound
(
Hardware
for Windows Server
®
2012/Windows Server
®
2012 R2)
Devices and Printers
.
For Windows
®
10:
Right-click the Start button, and then click
Control Panel
Hardware and Sound
Devices and Printers
.
2
Right-click the printer icon and select
Printer properties
.
3
On the
Sharing
tab, click
Change Sharing Options
if exists.
4
Select the
Share this printer
check box, and then type a name in the
Share name
text box.
5
Click
Additional Drivers
and select the operating systems of all network clients using this printer, and then click
OK
.
6
Click
Apply
, and then click
OK
.
Installing Printer Drivers on Windows
®
Computers
99
Checking the Shared Printer
To confirm that the printer is properly shared:
• Ensure that the printer object in the
Printers
,
Printers and Faxes
, or
Devices and Printers
folder is shared. The
shared icon is shown under the printer icon.
• From a network client, browse
Network
or
My Network Places
. Find the host name of the server and the shared
name you assigned to the printer.
After you have checked that the printer is shared, use methods such as Windows
®
Point and Print to use the shared
printer from a network client.
NOTE:
If the OS bit editions (32/64 bit edition) differ between a print server and a client computer, you need to manually add the
printer driver for the client computer edition on the server. Otherwise, the printer driver cannot be installed on the client
computer using methods such as Point and Print. For example, if the print server runs on Windows Vista
®
32-bit edition, while
the client computer runs on Windows
®
7 64-bit edition, follow the procedures below to additionally install the printer driver for
64-bit client on the 32-bit server.
a
Click
Additional Drivers
on the screen for sharing printers.
For details about how to display this screen, see "Enabling Shared Printing from the Computer."
b
Select the
x64
check box, and then click
OK
.
c
Insert the
Software and Documentation
disc into your computer.
d
Click
Browse
to specify the folder that contains the 64-bit OS driver, and then click
OK
.
Installation starts.
100
Installing Printer Drivers on Windows
®
Computers
Installing Printer Drivers on Macintosh Computers
101
11
Installing Printer Drivers on Macintosh Computers
Installing the Drivers and Software
1
Run the
Software and Documentation
disc on the Macintosh computer.
2
For Dell™ Cloud Multifunction Printer | H815dw, double-click the
Dell MFP H815dw Installer
icon, and then
click
Continue
.
For Dell Smart Multifunction Printer | S2815dn, double-click the
Dell MFP S2815dn Installer
icon, and then
click
Continue
.
3
When the popup dialog box prompts you for confirming the program included in the installation package, click
Continue
.
4
Click
Continue
on the
Important Information
screen.
5
Select a language for the
Software License Agreement
screen.
6
After reading the
Software License Agreement
,
click
Continue
.
7
If you agree to the terms of the
Software License Agreement
, click
Agree
to continue the installation process.
8
Confirm the installation location.
9
Click
Install
to perform the standard installation.
If you want to select a custom installation, click
Customize
to select items that you want to install.
• Dell MFP H815dw Printer Driver or Dell MFP S2815dn Printer Driver
• Dell MFP H815dw Fax Driver or Dell MFP S2815dn Fax Driver
• Dell MFP H815dw Scan Driver or Dell MFP S2815dn Scan Driver
• Dell Printer Status Monitor
10
Type the administrator's name and password, and then click
Install Software
.
11
Click
Continue Installation
to continue the installation.
12
When the message
The installation was successful.
appears, click
Log Out
to complete installation.
Adding a Printer on Mac OS X 10.5, Mac OS X 10.6, Mac OS X 10.7, OS X 10.8, OS X 10.9, or OS X 10.10
When Using a USB connection
1
Turn o n the p rinte r.
2
Connect the USB cable between the printer and the Macintosh computer.
The printer is automatically added to your Macintosh computer.
When Using IP Printing
1
Turn o n the p rinte r.
2
Ensure that Macintosh computer and the printer are connected via network.
If you use wired connection, connect the LAN cable between the printer and the network.
If you use wireless connection on the Dell Cloud Multifunction Printer | H815dw, ensure that wireless connection
is configured properly on your Macintosh computer and the printer.
102
Installing Printer Drivers on Macintosh Computers
3
For Mac OS X 10.5 and Mac OS X 10.6: Open the
System Preferences
, and click
Print & Fax
.
For Mac OS X 10.7 and OS X 10.8: Open the
System Preferences
, and click
Print & Scan
.
For OS X 10.9 and OS X 10.10: Open the
System Preferences
, and click
Printers & Scanners
.
4
Click the Plus (+) sign, select
Add Printer or Scanner
(
Add Other Printer or Scanner
for Mac OS X 10.7), and
select
IP
.
For Mac OS X 10.5 and Mac OS X 10.6, just click the Plus (+) sign and select
IP
.
5
Select
Line Printer Daemon - LPD
for
Protocol
.
6
Type the IP address for the printer in the
Address
area.
7
For Mac OS X 10.5, Mac OS X 10.6, and Mac OS X 10.7: Select
Dell MFP H815dw v3012 PS vX.X
or
Dell MFP
S2815dn v3012 PS vX.X
for
Print Using
.
For OS X 10.8, OS X 10.9, and OS X 10.10: Select
Dell MFP H815dw v3012 PS vX.X
or
Dell MFP S2815dn
v3012 PS vX.X
for
Use
.
NOTE:
When printing is set up using IP printing, the queue name is displayed as blank. You do not need to specify it.
8
Click
Add
.
9
Specify the options that have been installed on the printer, and then click
Continue
.
10
For Mac OS X 10.5 and Mac OS X 10.6: Confirm that the printer is displayed in the
Print & Fax
dialog box.
For Mac OS X 10.7 and OS X 10.8: Confirm that the printer is displayed in the
Print & Scan
dialog box.
For OS X 10.9 and OS X 10.10: Confirm that the printer is displayed in the
Printers & Scanners
dialog box.
When Using Bonjour
1
Turn o n the p rinte r.
2
Ensure that Macintosh computer and the printer are connected via network.
If you use wired connection, connect the LAN cable between the printer and the network.
If you use wireless connection on the Dell Cloud Multifunction Printer | H815dw, ensure that wireless connection
is configured properly on your Macintosh computer and the printer.
3
For Mac OS X 10.5 and Mac OS X 10.6: Open the
System Preferences
, and click
Print & Fax
.
For Mac OS X 10.7 and OS X 10.8: Open the
System Preferences
, and click
Print & Scan
.
For OS X 10.9 and OS X 10.10: Open the
System Preferences
, and click
Printers & Scanners
.
4
Click the Plus (+) sign, select
Add Printer or Scanner
(
Add Other Printer or Scanner
for Mac OS X 10.7), and
select
Default
.
For Mac OS X 10.5 and Mac OS X 10.6, just click the Plus (+) sign and select
Default
.
5
Select the printer connected via Bonjour from the
Name
(
Printer Name
for Mac OS X 10.5, Mac OS X 10.6, and
Mac OS X 10.7)
list.
6
For Mac OS X 10.5, Mac OS X 10.6, and Mac OS X 10.7:
Name
and
Print Using
are automatically entered.
For OS X 10.8, OS X 10.9, and OS X 10.10:
Name
and
Use
are automatically entered.
NOTE:
If AirPrint Printer is automatically selected for Print Using (or Use), select Dell MFP H815dw v3012 PS vX.X or Dell
MFP S2815dn v3012 PS vX.X manually.
7
Click
Add
.
8
Specify the options that have been installed on the printer, and then click
Continue
.
Installing Printer Drivers on Macintosh Computers
103
9
For Mac OS X 10.5 and Mac OS X 10.6: Confirm that the printer is displayed in the
Print & Fax
dialog box.
For Mac OS X 10.7 and OS X 10.8: Confirm that the printer is displayed in the
Print & Scan
dialog box.
For OS X 10.9 and OS X 10.10: Confirm that the printer is displayed in the
Printers & Scanners
dialog box.
Configuring Settings
Configure the options available for the printer.
1
For Mac OS X 10.5 and Mac OS X 10.6: Open the
System Preferences
, and click
Print & Fax
.
For Mac OS X 10.7 and OS X 10.8: Open the
System Preferences
, and click
Print & Scan
.
For OS X 10.9 and OS X 10.10: Open the
System Preferences
, and click
Printers & Scanners
.
2
Select the printer in the
Printers
list, and click
Options & Supplies
.
3
For Mac OS X 10.5, Mac OS X 10.6, Mac OS X 10.7, and OS X 10.8: Select
Driver
, select the options that can be
configured for the printer, and then click
OK
.
For OS X 10.9 and OS X 10.10: Select
Options
, select the options that can be configured for the printer, and then
click
OK
.
104
Installing Printer Drivers on Macintosh Computers
Installing Printer Drivers on Linux Computers (CUPS)
105
12
Installing Printer Drivers on Linux Computers (CUPS)
This section provides information for installing or setting up the printer driver with CUPS (Common UNIX Printing
System) on Red HatEnterprise Linux 6 (32/64bit), SUSE Linux Enterprise Desktop 11 (32/64bit), or Ubuntu 12.04
LTS (32/64bit).
Operation on Red Hat Enterprise Linux 6 Desktop
Setup Overview
1
Install the printer driver.
2
Set up the print queue.
3
Specify the default queue.
4
Specify the printing options.
Installing the Printer Driver
1
Select
Applications
System Tools
Terminal
.
2
Type the following command in the terminal window.
For the 32-bit architecture
For the 64-bit architecture
The printer driver is installed.
Setting Up the Queue
To execute printing, you must set up the print queue on your workstation.
1
Open the URL
"http://localhost:631"
using a web browser.
2
Click
Administration
.
3
Click
Add Printer
.
4
Ty p e
root
as the user name, type the administrator password, and click
OK
.
For network connections:
a
Select
LPD/LPR Host or Printer
from the
Other Network Printers
menu, and click
Continue
.
su
(Type the administrator password)
rpm -ivh (Type the file path)/Dell-MFP-H815dw-
S2815dn-*.*-*.i686.rpm
su
(Type the administrator password)
rpm -ivh (Type the file path)/Dell-MFP-H815dw-
S2815dn-*.*-*.x86_64.rpm
106
Installing Printer Drivers on Linux Computers (CUPS)
b
Type the IP address of the printer in
Connection
, and click
Continue
.
Format:
lpd://xxx.xxx.xxx.xxx
(the IP address of the printer)
For USB connections:
a
Select
Dell MFP H815dw
or
Dell MFP S2815dn
from the
Local Printers
menu, and click
Continue
.
5
Type the name of the printer in the
Name
box in the
Add Printer
window, and click
Continue
.
You can optionally specify the location and description of the printer for further information.
If you want to share the printer, select the
Share This Printer
check box.
6
Select
Dell
from the
Make
menu, and click
Continue
.
7
Select
Dell MFP H815dw vXXXX PS
or
Dell MFP S2815dn vXXXX PS
from the
Model
menu, and click
Add
Printer
.
The setup is complete.
Printing From the Applications
When you have finished setting up the queue, you can print jobs from the applications. Start the print job from the
application, and specify the queue in the print dialog box.
However, sometimes you can print only from the default queue depending on the application (for example Mozilla).
In these cases, before you start printing, set queue you want to print to as the default queue. For information on
specifying the default queue, see "Setting the Default Queue."
Setting the Default Queue
1
Select
Applications
System Tools
Terminal
.
2
Type the following command in the terminal window.
Specifying the Printing Options
You can specify the printing options such as 2-sided printing.
1
Open the URL
"http://localhost:631"
using a web browser.
2
Click
Administration
.
3
Click
Manage Printers
.
4
Click the queue name for which you want to specify the printing options.
5
Select
Set Default Options
from the
Administration
menu.
6
Click the desired setting item, specify the required settings, and click
Set Default Options
.
The message
Printer xxx default options have been set successfully.
appears.
The setting is complete.
Uninstalling the Printer Driver
1
Select
Applications
System Tools
Terminal
.
2
Type the following command in the terminal window to delete the print queue.
su
(Type the administrator password)
lpadmin -d (Type the queue name)
Installing Printer Drivers on Linux Computers (CUPS)
107
3
Repeat the command above for all queues for the same model.
4
Type the following command in the terminal window.
The printer driver is uninstalled.
Operation on SUSE Linux Enterprise Desktop 11
Setup Overview
1
Install the printer driver.
2
Set up the print queue.
3
Specify the default queue.
4
Specify the printing options.
Installing the Printer Driver
1
Select
Computer
More Applications...
and select
GNOME Terminal
on the Application Browser.
2
Type the following command in the terminal window.
For the 32-bit architecture
For the 64-bit architecture
The printer driver is installed.
su
(Type the administrator password)
/usr/sbin/lpadmin -x (Type the print queue name)
su
(Type the administrator password)
rpm -e Dell-MFP-H815dw-S2815dn
su
(Type the administrator password)
rpm -ivh (Type the file path)/ Dell-MFP-H815dw-
S2815dn-*.*-*.i686.rpm
su
(Type the administrator password)
rpm -ivh (Type the file path)/ Dell-MFP-H815dw-
S2815dn-*.*-*.x86_64.rpm
108
Installing Printer Drivers on Linux Computers (CUPS)
Setting Up the Queue
To execute printing, you must set up the print queue on your workstation.
1
Select
Computer
More Applications...
,
and
select
YaST
on the Application Browser.
2
Type the administrator password, and click
Continue
.
YaST Control Center
is activated.
3
Select
Hardware
on
YaST Control Center
, and select
Printer
.
The
Printer Configurations
dialog box opens.
For network connections:
a
Click
Add
.
The
Add New Printer Configuration
dialog box opens.
b
Click
Connection Wizard
.
The
Connection Wizard
dialog box opens.
c
Select
Line Printer Daemon (LPD) Protocol
from
Access Network Printer or Printserver Box via
.
d
Type the IP address of the printer in
IP Address or Host Name:
.
e
Select
Dell
in the
Select the printer manufacturer:
drop-down menu.
f
Click
OK
.
The
Add New Printer Configuration
dialog box appears.
g
For Dell™ Cloud Multifunction Printer | H815dw, select
Dell MFP H815dw vXXXX PS [Dell/
Dell_MFP_H815dw.ppd.gz]
from the Assign Driver list.
For Dell Smart Multifunction Printer | S2815dn, select
Dell MFP S2815dn vXXXX PS [Dell/
Dell_MFP_S2815dn.ppd.gz]
from the Assign Driver list.
NOTE:
You can specify the printer name in Set Name:.
h
Confirm the settings, and click
OK
.
For USB connections:
a
Click
Add
.
The
Add New Printer Configuration
dialog box opens.
The printer name is displayed in the
Determine Connection
list.
b
For Dell Cloud Multifunction Printer | H815dw, select
Dell MFP H815dw vXXXX PS [Dell/
Dell_MFP_H815dw.ppd.gz]
from the Assign Driver list.
For Dell Smart Multifunction Printer | S2815dn, select
Dell MFP S2815dn vXXXX PS [Dell/
Dell_MFP_S2815dn.ppd.gz]
from the Assign Driver list.
NOTE:
You can specify the printer name in Set Name:.
c
Confirm the settings, and click
OK
.
Printing From the Applications
When you have finished setting up the queue you can print jobs from the applications. Start the print job from the
application, and specify the queue in the print dialog box.
However, sometimes you can print only from the default queue depending on the application (for example Mozilla).
In these cases, before you start printing, set queue you want to print to as the default queue. For information on
specifying the default queue, see "Setting the Default Queue."
Installing Printer Drivers on Linux Computers (CUPS)
109
Setting the Default Queue
You can set the default queue when you add the printer.
1
Select
Computer
More Applications...
,
and select
YaST
on the Application Browser.
2
Type the administrator password, and click
Continue
.
YaST Control Center
is activated.
3
Select
Hardware
on
YaST Control Cente
r, and se lect
Printer
.
The
Printer Configurations
dialog box opens.
4
Click
Edit
.
A
dialog box to modify the specified queue opens.
5
Confirm that the printer you want to set is selected in the
Connection
list.
6
Select the
Default Printer
check box.
7
Confirm the settings, and click
OK
.
Specifying the Printing Options
You can specify the printing options such as 2-sided printing.
1
Open a web browser.
2
Ty p e
http://localhost:631/admin
in
Location
, and press <Enter>.
3
Click
Manage Printers
.
4
Click
Set Printer Options
of the printer for which you want to specify the printing options.
5
Specify the required settings, and click
Set Printer Options
.
6
Ty p e
root
as the user name, type the administrator password, and click
OK
.
NOTE:
Set the password for authority as the printer administrator before setting the printer queue. If you have not set it, go to
"Setting the Password for Authority as the Printer Administrator."
The message
Printer xxx has been configured successfully.
appears.
The setting is complete. Execute printing from the application.
110
Installing Printer Drivers on Linux Computers (CUPS)
Setting the Password for Authority as the Printer Administrator
You must set the password for authority as the printer administrator to do operations as the printer administrator.
1
Select
Computer

More Applications...
and select
GNOME Terminal
on the Application Browser.
2
Type the following command in the terminal window.
Uninstalling the Printer Driver
1
Select
Computer
More Applications...
and select
GNOME Terminal
on the Application Browser.
2
Type the following command in the terminal window to delete the print queue.
3
Repeat the command above for all queues for the same model.
4
Type the following command in the terminal window.
The printer driver is uninstalled.
Operation on Ubuntu 12.04 LTS
Setup Overview
1
Install the printer driver.
2
Set up the print queue.
3
Specify the default queue.
4
Specify the printing options.
Installing the Printer Driver
1
Click
Dash Home
, and enter
terminal
in the
Search
text box.
2
Click
Terminal
in the
Applications
category of the search results.
su
(Type the administrator password)
lppasswd -g sys -a root
(Type the password for authority as the printer administrator after
the Enter password prompt.)
(Retype the password for authority as the printer administrator after
the Enter password again prompt.)
su
(Type the administrator password)
/usr/sbin/lpadmin -x (Type the printer queue name)
su
(Type the administrator password)
rpm -e Dell-MFP-H815dw-S2815dn
Installing Printer Drivers on Linux Computers (CUPS)
111
3
Type the following command in the terminal window.
For the 32-bit architecture
For the 64-bit architecture
The printer driver is installed.
Setting Up the Queue
To execute printing, you must set up the print queue on your workstation.
1
Open the URL "
http://localhost:631
" using a web browser.
2
Click
Administration
.
3
Click
Add Printer
.
4
Type the user name and the administrator password, and click
OK
.
5
Select either of the following according to the type of your printer connection.
For network connections:
a
Select
LPD/LPR Host or Printer
from the
Other Network Printers
menu, and click
Continue
.
b
Type the IP address of the printer in
Connection
, and click
Continue
.
Format:
lpd://xxx.xxx.xxx.xxx
(the IP address of the printer)
For USB connections:
a
Select
Dell MFP H815dw
or
Dell MFP S2815dn
from the
Local Printers
menu, and click
Continue
.
6
Type the name of the printer in the
Name
box in the
Add Printer
window, and click
Continue
.
You can optionally specify the location and description of the printer for further information.
If you want to share the printer, select the
Share This Printer
check box.
7
Select
Dell
from the
Make
menu, and click
Continue
.
8
Select
Dell MFP H815dw vXXXX PS
or
Dell MFP S2815dn vXXXX PS
from the
Model
menu, and click
Add
Printer
.
The setup is complete.
Printing From the Applications
When you have finished setting up the queue, you can print jobs from the applications. Start the print job from the
application, and specify the queue in the print dialog box.
sudo dpkg –i
(Type the file path)
/dell-mfp-S2815dn-
H815dw-*.*-*_i386.deb
(Type the administrator password)
sudo dpkg –i
(Type the file path)
/dell-mfp-S2815dn-
H815dw-*.*-*_amd64.deb
(Type the administrator password)
112
Installing Printer Drivers on Linux Computers (CUPS)
However, sometimes you can print only from the default queue depending on the application (for example Mozilla).
In these cases, before you start printing, set queue you want to print to as the default queue. For information on
specifying the default queue, see "Setting the Default Queue."
Setting the Default Queue
1
Click
Dash Home
, and enter
terminal
in the
Search
text box.
2
Click
Terminal
in the
Applications
category of the search results.
3
Type the following command in the terminal window.
Specifying the Printing Options
You can specify the printing options such as 2-sided printing.
1
Open the URL "
http://localhost:631
" using a web browser.
2
Click
Administration
.
3
Click
Manage Printers
.
4
Click the queue name for which you want to specify the printing options.
5
Select
Set Default Options
from the
Administration
menu.
6
Click the desired setting item, specify the required settings, and click
Set Default Options
.
The message
Printer xxx default options have been set successfully.
appears.
The setting is complete.
Uninstalling the Printer Driver
1
Click
Dash Home
, and enter
terminal
in the
Search
text box.
2
Click
Terminal
in the
Applications
category of the search results.
3
Type the following command in the terminal window to delete the print queue.
4
Repeat the command above for all queues for the same model.
5
Type the following command in the terminal window.
The printer driver is uninstalled.
sudo lpadmin -d
(Type the queue name)
(Type the administrator password)
sudo /usr/sbin/lpadmin -x
(Type the print queue
name)
(Type the administrator password)
sudo dpkg –r Dell-MFP-H815dw-S2815dn
(Type the administrator password)
113
Using Your Printer
13 Operator Panel .......................................................................... 115
14 Dell™ Printer Configuration Web Tool................................... 125
15 Understanding the Printer Menus.......................................... 181
16 Print Media Guidelines............................................................. 263
17 Loading Print Media ................................................................. 269
114
Operator Panel
115
13
Operator Panel
About the Operator Panel
The operator panel has a touch panel, a ready/error LED, control buttons, and a number pad, which allows you to
control the printer.
NOTE:
The images used in this manual are those of the Dell™ Cloud Multifunction Printer | H815dw unless otherwise mentioned.
Dell™ Cloud Multifunction Printer | H815dw
Dell Smart Multifunction Printer | S2815dn
1
(Home)
button
• Moves to the
Home
screen.
2
(
Login/Logout
) button
• Allows the user to log out.
1345762
11 91213
8
10
1345762
111214
8
10
116
Operator Panel
3
Touch Panel
• Specifies the settings by directly tapping the screen.
• Displays various settings, instructions, and error messages.
4
Ready / Error LED
• Shows a green light when the printer is ready and a blinking green light when data is being received.
• Shows an amber light when an error occurs and a blinking amber light when an unrecoverable print error
occurs.
5
Number Pad
• Enters numbers and characters.
6
(Redial / Pause)
button
• Calls up the last called number.
• Inserts a pause into a telephone number.
7
(
Copy
) button
• Starts copying the document. Effective only from the
Home
screen while you are logged in to the printer.
8
(Power Saver)
button
• Enters or exits the Power Saver mode. When the printer is not used for a while, it enters the Power Saver mode
to reduce power consumption. When the Power Saver mode is active, the (Power Saver) button blinks.
9
(
NFC
) reader
• Starts communication between the printer and an NFC card or a mobile device with the NFC function when
the card or the device is tapped to the reader.
10
/(
Speed Dial 1
/
Speed Dial 2
) button
• Starts faxing the document to the number registered as "001" and "002" respectively of the FAX Speed Dial.
Effective only when the
Home
screen is displayed.
11
(Delete)
button
• Deletes numbers and characters.
12
(Job Status)
button
• Moves to the
Job Status
screen. From this screen, you can check or cancel active jobs.
13
(Information) Wi-Fi|WPS
button
• Moves to the
Information
screen. You can access various information and settings menu including Wi-Fi and
Wi-Fi Direct features, check the name of the connected device via Wi-Fi Direct, check consumable levels and
network status, and print various types of reports and lists.
14
(Information)
button
• Moves to the
Information
screen. You can access various information and settings menu, check consumable
levels and network status, and print various types of reports and lists.
NOTE:
Moving to a different menu or returning to a previous screen cancels the current entry or setting. Be sure to select
OK
to
save the current entry or setting.
Operator Panel
117
Basic Operations on the Touch Panel
You can operate the touch panel as with a smartphone or a tablet.
To Select the Item on the Screen
Tap the item.
To Scroll the Screen or the Listed Items
Swipe the screen by dragging your finger on the screen.
To scroll faster, flick the screen.
NOTE:
If you cannot swipe or flick on some screens, operate by tapping the tiles or buttons.
118
Operator Panel
About the Home Screen
This section describes the fields and buttons on the Home screen which is displayed by pressing the (Home)
button while the user is logged in to the printer. As the factory default setting, the Home screen is displayed when
the printer is turned on.
NOTE:
To display the Home screen, the user must be registered beforehand and log in to the printer. For more information, see
"User Authentication."
* Available on the Dell Cloud Multifunction Printer | H815dw only
Dock Menu
The tiles are grouped according to the functions under the Dock Menu. Tap the button to display the tiles grouped
under the button.
(Recent) Button: Displays the tiles of the functions you recently used. Up to 8 tiles can be stored.
(Copy) Button: Displays the tiles of the copy functions.
(Print )Button: Displays the tiles of the print functions.
(Scan) Button: Displays the tiles of the scan functions.
(Fax) Button: Displays the tile of the fax function.
(Tools) Button: Displays the Information screen.
Notification Bar
Displays the status of the printer when the handle is dragged down. To close, drag up the handle.
You can adjust the screen brightness, see the toner information, or monitor the jobs currently progressing. Warnings
are displayed in this area, too.
To adjust the screen brightness, drag the slider in Screen Brightness.
To see the Toner Information, tap Supplies.
The information of the toner is displayed.
Home Guest
Tiles
Account Name
Time/Network Information
Wireless LAN Connection Status Icon*
Wi-Fi Direct Connection Status Icon*
Lock Icon
Notification Bar
Envelope Mode Icon
Dock Menu
Operator Panel
119
Lock Icon
Displays when some functions are limited to access by the Functions Control settings. While the Lock icon is
displayed on the upper-right of the tile, you are required to enter the password to enable the function. After the
function is enabled, the Lock icon is displayed on the left to the account name, and you can access the password-
locked functions without re-entering the password.
Envelope Mode Icon
Appears when the printer is set to the envelope mode.
Wi-Fi Direct Connection Status Icon
Displays the Wi-Fi Direct connection status. This icon is displayed only when Wi-Fi Direct is enabled.
(Dell Cloud Multifunction Printer | H815dw only)
Wireless LAN Connection Status Icon
Displays the intensity of wireless signal when the printer is connected to a wireless network.
(Dell Cloud Multifunction Printer | H815dw only)
Time/Network Information
Displays the current time or the network information (IPv4 address or host name).
Account Name
Displays the name of the user currently logging in to the printer.
Tiles
Displays the tiles of the functions you can select from.
When the tile color is pale and disabled, you cannot select the function.
When the Lock icon is displayed on the tile, the function is controlled by the Functions Control setting and
you will need to enter the password to enable the function.
For more information about Functions Control, see "Functions Control."
120
Operator Panel
Moving, Adding or Deleting the Tiles
To Move the Tiles
Tap and hold the tile you want to move, and drag it to the desired place.
The short orange bar appears between the tiles to show the nearest drop point when you are dragging the tile.
You can move the tile between pages as well.
NOTE:
You cannot move the tiles in the Recent group screen of the Dock Menu.
To Add the Tiles
Find the Add App tile in the last page of the Home screen or each group screen, and tap it.
The Apps List screen appears.
Tap the tile you want to add to the Home screen.
To Delete the Tiles
1
Tap and hold the tile you want to delete.
appears.
2
Drag the tile to .
The confirmation screen is displayed.
3
Ta p
OK
to delete the tile.
NOTE:
To delete all tiles in the Recent group screen of the Dock Menu, tap in the Recent group screen, and then tap
OK.
Home Guest Home Guest
Operator Panel
121
Using the Keyboard Displayed on the Touch Panel
During operations, a keyboard for entering text sometimes appears. The following describes how to enter text.
You can enter the following characters: numbers, alphabets, and symbols.
To Change the Keyboard Layout
1
Press the
(Information)
button.
2
Ta p t h e
Tools
tab, and then tap
Language Settings
.
3
Ta p
Keyboard Layout
.
4
Tap the desired keyboard layout.
5
Ta p
OK
.
Item Description
Entering alphabets To enter uppercase letters, tap . To return to the lowercase letters, tap
again. To lock to the uppercase letters, double-tap .
Entering numbers and symbols Tap .
Entering a space Tap .
Deleting characters Tap to delete one character at a time.
Back
QWERTY AZERTY QWERTZ
Done Back Done Back Done
122
Operator Panel
Using the Number Pad
As you perform various tasks, you may need to enter numbers. For example, when you enter fax number directly.
Number Pad Numbers
Changing Numbers
If you make a mistake while entering a number, press
the
(Delete)
button
to delete the last digit. Then enter
the correct number.
Inserting a Pause
For some telephone systems, it is necessary to dial an access code and listen for a second dial tone. A pause must be
entered in order for the access code to function. For example, enter the access code 9 and then press the
(Redial/Pause) button before entering the telephone number. "-" appears on the display when a pause is entered.
Printing a Panel Settings Report
The panel settings report shows current settings for the printer menus. For details about how to print a panel settings
report, see "Report / List."
1
2
3
4
5
6
7
8
9
0
#
Operator Panel
123
Changing the Language
You can change the language used on the touch panel.
When Using the Operator Panel
1
Press the
(Information)
button.
2
Ta p t h e
Tools
tab, and then tap
Language Settings
.
3
Ta p
Panel Language
.
4
Tap until the desired language appears, and then tap the desired language.
5
Ta p
OK
.
When Using the Tool Box
1
Click
Start
All Programs
Dell Printers
Dell Printer Hub
or
Dell Printer Management Tool
.
For Windows
®
10: Click the Start button
Dell Printer Hub
or
Dell Printer Management Tool
.
2
For Dell Printer Hub, select the printer from
My Printers
on the home screen.
For Dell Printer Management Tool, select the printer displayed by default, or another printer from the drop-down
list on the upper-right corner of the home screen.
3
Click the shortcut to the
Tool Box
on the left of the screen.
The
Tool Box
opens.
4
Click the
Printer Maintenance
tab.
5
Select
Panel Language
from the list at the left side of the page.
The
Panel Language
page appears.
6
Select the desired language from
Panel Language
, and then click
Apply New Settings
.
Setting the Power Saver Timer Option
You can set the power saver timer for the printer. The printer enters the power saver mode when the printer is not
used for a certain period of time.
NOTE:
If
Panel Lock Control
is set to
Enable
, you need to enter the four-digit password to enter the
Admin
Settings
menu.
To set the power saver timer:
1
Press the
(Information)
button.
2
Ta p t h e
Tools
tab, and then tap
Admin Settings
.
3
Ta p
System Settings
.
4
Ta p
General
.
5
Ta p
Power Saver Timer
.
6
Ta p
Sleep
or
Deep Sleep
.
7
Tap – or +, or use the number pad to enter the desired value.
You can specify from 1 to 60 minutes for
Sleep
or 1 to 60 minutes for
Deep Sleep
.
8
Ta p
OK
.
124
Operator Panel
About the Concurrent Jobs Feature
This feature enables you to start a concurrent job while a fax job is running. This is done by temporarily displaying
the Home screen and switching to a different function that can be run concurrently such as copy or scan.
1
While the printer is sending or receiving a fax, press the (
Home
) button.
2
Ta p
Copy
, or tap
Scan
.
3
After setting the copy or scan settings, tap
OK
.
For details about
Copy
or
Scan
, see "Copying" or "Scanning."
Dell™ Printer Configuration Web Tool
125
14
Dell™ Printer Configuration Web Tool
Overview
NOTE:
This web tool is available only when the printer is connected to a network using an Ethernet cable or the built-in wireless
network function.
NOTE:
The images used in this manual are those of the Dell Cloud Multifunction Printer | H815dw unless otherwise mentioned.
One of the features of the Dell Printer Configuration Web Tool is E-Mail Alert Setup, which sends e-mail to you or
the key operator when the printer needs supplies or intervention.
To fill out printer inventory reports requiring the asset tag number of all the printers in your area, use the Printer
Information feature in the Dell Printer Configuration Web Tool. Enter the IP address of each printer on the
network to display the asset tag number.
The Dell Printer Configuration Web Tool feature also allows you to change the printer settings and keep track of
printing trends. If you are a network administrator, you can copy the printer settings to one or all printers on the
network using your web browser.
126
Dell™ Printer Configuration Web Tool
Setting Up the Dell Printer Configuration Web Tool
Ensure that you activate JavaScript in your browser before using the Dell Printer Configuration Web Tool.
Follow the procedures below to configure both the environment settings of your web browser and the operator panel
before using the Dell Printer Configuration Web Tool.
NOTE:
The Dell Printer Configuration Web Tool pages may be displayed unreadable if the pages were configured by the
language different from the language of your web browser.
Setting Up From Web Browser
For Internet Explorer®
Setting Up the Display Language
1
Select
Internet Options
from
Tools
on the menu bar.
2
Select
Languages
in the
General
tab.
3
Specify the display language in order of preference in the
Language
list.
For example:
•
Italian
(
Italy
) [
it-IT
]
•
Spanish
(
Traditional Sort
) [
es-ES tradnl
]
•
German
(
Germany
) [
de-DE
]
•
French
(
France
) [
fr-FR
]
•
English
(
United States
) [
en-US
]
•
Danish
[
da-DK]
•
Dutch
(
Netherlands
) [
nl-NL
]
•
Norwegian
(
Bokmal
) [
no
]
•
Swedish
[
sv-SE
]
Setting the IP Address of the Printer to Non-Proxy
1
Select
Internet Options
from the
Tools
menu.
2
Click
LAN Settings
under
Local Area Network (LAN) Settings
in the
Connections
tab.
3
Do either of the following:
•Clear the
Use a proxy server for your LAN
check box under
Proxy server
.
•Click
Advanced
, and then specify the IP address of the printer in the
Do not use proxy server for addresses
beginning with
field under
Exceptions
.
Setting Up From Operator Panel
You can launch the Dell Printer Configuration Web Tool only when the operator panel setting is set to Enable.
Confirm the operator panel setting if you cannot launch the Dell Printer Configuration Web Tool. For more
information, see "Understanding the Printer Menus.
"
Dell™ Printer Configuration Web Tool
127
Starting the Dell Printer Configuration Web Tool
To launch the Dell Printer Configuration Web Tool, enter the IP address of your printer in your web browser.
If you do not know the IP address of your printer, print the system settings report or display the TCP/IP settings
page, which lists the IP address. For details about how to find your printer's IP address, see "Verifying the IP
Settings."
Overview of the Menu Items
The Dell Printer Configuration Web Tool consists of the following menus:
• Printer Status
•Printer Jobs
•Printer Settings
• Print Server Settings
• Copy Printer Settings
•Print Volume
• Address Book
• Printer Information
•Tray Management
• E-Mail Server Settings Overview
•Set Password
•Online Help
• Order Supplies at:
• Contact Dell Support at:
•Dell Document Hub at:
*1
Printer Status
Use the Printer Status menu to get immediate feedback on the printer supply status. When the toner cartridge is
running low, click the order supplies link on the first screen to order a new toner cartridge.
Printer Jobs
Use the Printer Jobs menu to contain information on the Job List page and Completed Jobs page.
These pages show the details of the status regarding each protocol or job.
Printer Settings
Use the Printer Settings menu to change the printer settings and to view the settings in the operator panel remotely.
Print Server Settings
Use the Print Server Settings menu to change the type of printer interface and the necessary conditions for
communications.
*1 This item is available only on the Dell Cloud Multifunction Printer | H815dw.
128
Dell™ Printer Configuration Web Tool
Copy Printer Settings
Use the Copy Printer Settings menu to copy the printer settings to another printer or printers on the network by
typing the IP address of each printer.
NOTE:
You must log in as an administrator to use this feature.
Print Volume
Use the Print Volume menu to check the history of printing, such as paper usage or the types of jobs being printed.
Address Book
Use the Address Book menu to view or edit the e-mail address, server address, and fax number entries in the Address
Book, or to register new entries.
NOTE:
You must log in as an administrator to use this feature.
Printer Information
Use the Printer Information menu to get information on service calls, inventory reports, or the status of current
memory and engine code levels.
Tray Management
Use the Tray Management menu to get information about the paper type and size for each tray.
E-Mail Server Settings Overview
Use the E-Mail Server Settings Overview menu to configure E-Mail Server settings for Scan to Email, e-mail alert
and forwarding fax to email features. Job history reports, job statistics reports, and print volume reports can also be
received by e-mail. To receive alerts or reports, specify your e-mail address or the e-mail address of the key operator in
the E-Mail Server menu.
Set Password
Use the Set Password menu to lock the Dell Printer Configuration Web Tool with a password so that other users do
not inadvertently change the printer settings that you have selected.
NOTE:
You must log in as an administrator to use this feature.
Online Help
Click Online Help to visit the Dell Support website.
Order Supplies at:
www.dell.com/supplies
Contact Dell Support at:
support.dell.com
Dell Document Hub at:
www.dell.com/dochub
Dell™ Printer Configuration Web Tool
129
Page Display Format
The layout of the page is divided into three sections listed below:
•Top Frame
•Left Frame
•Right Frame
Top Frame
The top frame is located at the top of all pages. When the Dell Printer Configuration Web Tool is activated, the
current status and specifications of the printer are displayed in the top frame on every page.
The following items are displayed in the top frame.
1Product Name Displays the product name of the printer.
2IPv4 Displays the IP address of the printer.
IPv6
3Location Displays location of the printer. The location can be changed in the Basic Information section on
the Print Server Settings page.
4Contact Person Displays the name of the printer administrator. The name can be changed in the Basic
Information section on the Print Server Settings page.
5 Event Panel Displays the indicator for the condition of the printer.
6Machine image Shows the bitmap image of the printer. The Printer Status menu appears in the right frame when
you click the image.
1 234 65
130
Dell™ Printer Configuration Web Tool
Left Frame
The left frame is located on the left side of all the pages. The menu titles displayed in the left frame are linked to
corresponding menus and pages. You can go to the corresponding page by clicking their characters.
The following menus are displayed in the left frame.
Right Frame
The right frame is located on the right side of all the pages. The contents of the right frame correspond to the menu
that you select in the left frame. For details on the items displayed in the right frame, see "Details of the Menu
Items."
1Printer Status Links to the Printer Status menu.
2Printer Jobs Links to the Printer Jobs menu.
3 Printer Settings Links to the Printer Settings Report menu.
4Print Server Settings Links to the Print Server Reports menu.
5 Copy Printer Settings Links to the Copy Printer Settings menu.
6Print Volume Links to the Print Volume menu.
7 Address Book Links to the E-Mail Address menu.
8 Printer Information Links to the Printer Status menu.
9 Tray Management Links to the Tray Management menu.
10 E-Mail Server Settings
Overview
Links to the Print Server Settings menu.
11 Set Password Links to the Security menu.
12 Online Help Links to the Dell Support website.
13 Order Supplies at: Links to the Dell web page.
14 Contact Dell Support at: Links to the Dell Support website.
15 Dell Document Hub at:
*1
Links to the Dell Document Hub website.
*1
This item is available only on the Dell Cloud Multifunction Printer | H815dw.
1
2
3
4
5
6
8
9
10
11
12
13
14
15
7
Dell™ Printer Configuration Web Tool
131
Buttons in the Right Frame
Changing the Settings of the Menu Items
Some menus allow you to change the printer settings through the Dell Printer Configuration Web Tool. When you
access these menus, the authentication window appears on the screen. Type a user name and password for the
printer administrator by following the prompts displayed in the dialog box.
The default user name is admin, and the default password is left blank (NULL). You can change only the password in
the Set Password page in the Security menu. The user name cannot be changed. See "Set Password" for more
information.
Details of the Menu Items
1Refresh Button Receives the current printer configuration and updates the latest information in the right frame.
2 Apply New Settings
Button
Submits new settings made on the Dell Printer Configuration Web Tool to the printer. The new
settings replace the old settings of the printer.
3Restore Settings Button Restores the old settings that existed before any changes were made. New settings will not be
submitted to the printer.
"Printer Status" "Printer Status" "Printer Status"
"Printer Events"
"Printer Information"
"Printer Jobs" "Printer Jobs" "Job List"
"Completed Jobs"
1 2 3
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Dell™ Printer Configuration Web Tool
"Printer Settings" "Printer Settings Report" "Menu Settings"
"Reports"
"Printer Settings" "System Settings"
"Network Settings"
"USB Settings"
"PCL Settings"
"PS Settings"
"PDF Settings"
"Secure Settings"
"Copy Defaults"
"Copy Settings"
"Fax Defaults"
"Fax Settings"
"Scan Defaults"
"Direct Print Defaults/USB Direct Print Defaults"
"MIFARE Customized Card"
*1
"Printer Maintenance" "Paper Density"
"Adjust Transfer Unit"
"Adjust Fusing Unit"
"Adjust Density"
"Chart"
"Clean Developer"
"Clean Transfer Unit"
"Reset Defaults"
"Initialize PrintMeter"
"Storage"
*2
"Non-Dell Toner"
"Adjust Altitude"
"Decrease Electrostatic Memory"
"Decrease Ghosting"
"Clock Settings"
"Web Link Customization"
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"Print Server Settings" "Print Server Reports" "Print Server Setup Page"
"E-Mail Server Setup Page"
"Print Server Settings" "Basic Information"
"Port Settings"
"TCP/IP"
"SMB"
"E-Mail Server"
"Bonjour (mDNS)"
"SNMP"
"Scan to Network Folder"
"SNTP"
"AirPrint"
"Mopria"
"Google Cloud Print"
"Dell Document Hub"
*1
"Proxy Server"
"Wi-Fi"
*1, *3
"Wi-Fi Direct"
*1, *3
"Reset Print Server"
"Security" "Set Password"
"Authentication System"
"Kerberos Server"
"LDAP Server"
"LDAP Authentication"
"LDAP User Mapping"
"SSL/TLS"
"IPsec"
"802.1x"
*4
"IP Filter (IPv4)"
"SMTP Domain Filtering"
"Copy Printer Settings" "Copy Printer Settings" "Copy Printer Settings"
"Copy Printer Settings Report"
"Print Volume" "Print Volume" "Print Volume"
"Dell AccessControl"
"Address Book" "E-Mail Address" "E-Mail Address"
"E-Mail Group"
"Default Setup"
"Server Address" "Server Address"
"Phone Book" "FAX Speed Dial"
"FAX Group"
"Tray Management" "Tray Management"
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Printer Status
Use the Printer Status menu to check the status of consumables, hardware, and specifications of the printer.
The following pages are displayed in the Printer Status menu.
Printer Status
Purpose:
To check the status of the consumables, trays, and covers.
Values:
*1
This item is available only on the Dell Cloud Multifunction Printer | H815dw.
*2
This item is available only when RAM Disk is enabled.
*3
This item is available only when the printer is connected using the wireless network.
*4
This item is available only when the printer is connected using an Ethernet cable.
Toner Cartridge OK Indicates that there is enough amount of toner for use.
Replace Soon Indicates that the toner needs to be replaced soon.
Replace Now Indicates that the toner needs to be replaced now.
Consumables Status OK Indicates that the status of the drum cartridge is OK for use.
Replace Soon Indicates that the drum cartridge needs to be replaced soon.
Replace Now Indicates that the drum cartridge needs to be replaced now.
Paper Trays Status OK Indicates that there is some paper in the tray but the quantity is
unknown.
Add Paper Indicates that there is no paper in the tray.
Capacity Displays the maximum capacity of the paper tray.
Size Displays the size of paper in the tray.
Output Tray Status OK Indicates that the tray is available.
Capacity Displays the maximum capacity of the paper tray.
Cover Status Closed Indicates that the cover is closed.
Open Indicates that the cover is open.
Printer Type Displays the type of the printer. Laser is displayed normally.
Printing Speed Displays the printing speed.
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Printer Events
Purpose:
To check the details of all alerts or indications of faults displayed in the Printer Events page when any faults such as
Out of Paper
or
Cover is Open
occur.
Values:
Printer Information
Purpose:
To verify the printer details such as the hardware configuration and software version. This page can also be displayed
by clicking Printer Information in the left frame.
Values:
Printer Jobs
The Printer Jobs menu contains information on the Job List and Completed Jobs pages. These pages show the
details of the status regarding each protocol or job.
Job List
Purpose:
To confirm the jobs that are being processed. Click the Refresh button to update the screen.
Values:
Location Displays the location where a fault occurred.
Details Displays the details of the fault.
Dell Service Tag Number Displays Dell service tag number.
Express Service Code Displays Dell express service code.
Asset Tag Number Displays the asset tag number of the printer.
Printer Serial Number Displays the serial number of the printer.
Memory Capacity Displays the memory capacity.
Processor Speed Displays the processing speed.
Printer Revision Levels Firmware Version Displays the revision date (revision level).
ID Displays the job ID.
Job Name
Displays the file name of the job being processed.
Owner
Displays the name of the job owner.
Host Name
Displays the name of the host computer.
Job Status
Displays the status of the job being processed.
Job Type
Displays the type of the job.
Host I/F
Displays the status of the host interface.
Job Submitted Time
Displays the date when the job was submitted.
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Completed Jobs
Purpose:
To check the completed jobs. Up to the last 20 jobs are displayed. Click the Refresh button to update the screen.
Values:
Printer Settings
Use the Printer Settings menu to display the Printer Settings Report, Printer Settings, and Printer Maintenance
tabs and to configure the printer settings.
The following tabbed pages are displayed at the top of the right frame.
Printer Settings Report
The Printer Settings Report tab includes the Menu Settings and Reports pages.
Menu Settings
Use the Menu Settings page to display the current settings of the printer menus.
Reports
Purpose:
To print various types of reports and lists.
Values:
ID Displays the job ID.
Job Name Displays the file name of the completed job.
Owner Displays the name of the job owner.
Host Name Displays the name of the host computer.
Output Result Displays the status of the completed job.
Job Type Displays the type of the job.
Impression Number Displays the total number of pages for the job.
No. of Sheets Displays the total number of sheets for the job.
Host I/F Displays the status of the host interface.
Job Submitted Time Displays the date when the job was submitted.
System Settings Click Start to print the System Settings report.
Panel Settings Click Start to print the Panel Settings report.
PCL Fonts List Click Start to print the PCL (Hewlett-Packard Printer Control Language) Fonts List.
PCL Macros List Click Start to print the PCL Macro List.
PS Fonts List Click Start to print the PS Fonts List.
PDF Fonts List Click Start to print the PDF Fonts List.
Job History Click Start to print the Job History report.
Error History Click Start to print the Error History report.
Print Meter Click Start to print the Print Meter report.
Demo Page Click Start to print the Demo Page.
Protocol Monitor Click Start to print the Protocol Monitor report.
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Printer Settings
The Printer Settings tab includes System Settings, Network Settings, USB Settings, PCL Settings, PS Settings,
PDF Settings, Secure Settings, Copy Defaults, Copy Settings, Fax Defaults, Fax Settings, Scan Defaults, Direct
Print Defaults/USB Direct Print Defaults
*1
, and MIFARE Customized Card pages.
*1
Direct Print on the Dell Cloud Multifunction Printer | H815dw; USB Direct Print on the Dell Smart Multifunction Printer | S2815dn
System Settings
Purpose:
To configure the basic printer settings.
Values:
Speed Dial Click Start to print the Speed Dial report.
Address Book Click Start to print the Address Book list.
Server Address Click Start to print the Server Address list.
Fax Activity Click Start to print the Fax Activity report.
Fax Pending Click Start to print the Fax Pending list.
Stored Documents
*1
Click Start to print the Stored Documents list.
*1
This item is available only when RAM Disk is enabled.
Power Saver Time - Sleep Sets the time taken by the printer to enter Sleep mode after it finishes a job.
Power Saver Time - Deep Sleep Sets the time taken by the printer to enter Deep Sleep mode after it has
entered Sleep mode.
mm / inch Sets the measurement unit to be used on the touch panel as either mm or
inches.
Screen Brightness Sets the brightness level of the touch panel screen.
Control Panel Tone Sets the volume of the tone that is emitted when the operator panel input is
correct, or disables the tone.
Invalid Key Tone Sets the volume of the tone that is emitted when the operator panel input is
incorrect, or disables the tone.
Machine Ready Tone Sets the volume of the tone that is emitted when the printer becomes ready,
or disables the tone.
Copy Completed Tone Sets the volume of the tone that is emitted when a copy job is complete, or
disables the tone.
Job Completed Tone Sets the volume of the tone that is emitted when a job other than a copy job
is complete, or disables the tone.
Fault Tone Sets the volume of the tone that is emitted when a job ends abnormally, or
disables the tone.
Alert Tone Sets the volume of the tone that is emitted when a problem occurs, or
disables the tone.
Out of Paper Tone Sets the volume of the tone that is emitted when the printer runs out of
paper, or disables the tone.
Low Toner Alert Tone Sets the volume of the tone that is emitted when the toner is low, or
disables the tone.
Auto Clear Alert Tone Sets the volume of the tone that is emitted 5 seconds before the printer
performs auto clear, or disables the tone.
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Network Settings
Purpose:
To Specify the PostScript 3 Compatible communication protocol for this printer.
Values:
NFC Authentication Tone
*1
Sets the volume of the tone that is emitted when an NFC card is placed on
the NFC reader for authentication, or disables the tone.
All Tones Sets the volume of all the alert tones, or disables all the tones.
Low Toner Alert Message Alerts you if the toner is low.
OffHook Wake Up Sets whether to wake up from Sleep or Deep Sleep mode when you pick up
the handset of the external telephone.
Auto Log Print Sets if a job history needs to be printed after every 20 jobs.
RAM Disk Sets whether to allocate RAM for the file system for the Secure Print, Proof
Print, Private Mail Box Print, and Public Mail Box Print features.
Panel Language Used to set the language on the touch panel.
Max E-mail Size Sets the maximum size of e-mail that can be sent. The available range is
from 50 to 16384 (KB) (Default: 2048).
Auto Reset Sets the amount of time before the printer automatically resets its settings
to the defaults when no additional settings are made.
Fault Time-out Sets the amount of time the printer waits before canceling a job that stops
abnormally.
Default Paper Size Sets the default print paper size.
Print ID Sets where to print the user ID on the output paper.
Print Text Sets whether the printer outputs PDL data (which is not supported by the
printer) as text when the printer receives it.
Banner Sheet Insert Position Sets where to insert a banner sheet in the output.
Banner Sheet Specify Tray Sets from which tray a banner sheet is fed.
Substitute Tray Sets whether to use another size paper when the paper that is loaded in the
specified tray does not match the paper size settings for the current job.
Letterhead 2 Sided Sets whether to print on both sides of letterhead.
A4<>Letter Switch Sets whether to print A4 size jobs on Letter size paper if A4 is not available
in the paper trays and vice versa (Letter size job on A4 size paper).
A5<>Statement Switch Sets whether to print A5 size jobs on Statement size paper if A5 is not
available in the paper trays and vice versa (Statement size job on A5 size
paper).
Report 2 Sided Print Sets whether to print reports on both sides a sheet of paper.
Use Another Tray Sets whether to show a message to select another tray when the specified
paper is not available in the paper tray.
Envelope Mode Mismatch Sets whether to display the alert window when the print job is started
without setting to the envelope mode.
Resume Printing After Jam Recovery Sets whether to reprint or delete the jammed job after jam recovery.
Tap To Pri nt
*1
Sets whether to add the printer to a mobile device such as a tablet or a
smartphone by tapping the device to of the printer.
*1
This item is available only on the Dell Cloud Multifunction Printer | H815dw.
PS Data Format Sets PostScript 3 Compatible communication protocol.
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139
USB Settings
Purpose:
To change USB settings on your printer.
Values:
PCL Settings
Purpose:
To change the PCL settings.
Values:
USB Port Enables the USB interface on your printer.
PS Data Format Sets PostScript 3 Compatible communication protocol.
Job Time-out Sets the amount of time the printer waits for data to arrive from the computer.
Paper Tray Sets the paper input tray.
Paper Size Sets the paper size.
Custom Paper Size - Y Sets the length of custom size paper. The available range is from 127 mm (5.0 inch) to 355 mm (14.0
inch).
Custom Paper Size - X Sets the width of custom size paper. The available range is from 77 mm (3.0 inch) to 215 mm (8.5
inch).
Orientation Sets how text and graphics are oriented on the page.
2 Sided Print Sets duplexing as the default for all print jobs.
Font Sets the font from the list of registered fonts.
Symbol Set Sets a symbol set for the specified font.
Font Size Sets the font size for scalable typographic fonts.
Font Pitch Sets the font pitch for scalable mono spaced fonts.
Form Line Sets the number of lines in a page.
Quantity Sets the number of copies to print.
Image Enhance Sets whether to enable the Image Enhancement feature.
Hex Dump Sets whether to help isolate the source of a print job problem. With Hex Dump selected, all data
sent to the printer is printed in hexadecimal and character representation. Control codes are not
executed.
Draft Mode Sets whether to print in the draft mode.
Line Termination Sets how to handle line terminations.
Ignore Form Feed Sets whether to ignore blank pages that only contain Form Feed control codes.
A4 Wide Sets whether to expand the printable area width.
Barcode Mode Sets whether to enable the barcode mode, which is suitable for barcode printing.
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Dell™ Printer Configuration Web Tool
PS Settings
Purpose:
To change printer settings that only affect jobs using the PostScript 3 Compatible emulation printer language.
Values:
PDF Settings
Purpose:
To change the PDF settings.
Values:
PS Error Report Sets whether the contents of the errors concerning PostScript 3 Compatible page description
language are printed.
PS Job Time-out Sets the execution time for one PostScript 3 Compatible job.
Paper Select Mode Sets the way to select the tray for the PostScript 3 Compatible mode.
Quantity Sets the number of copies.
2 Sided Print Sets whether to print on both sides of a sheet of paper.
Print Mode Sets a print mode.
PDF Password Sets a password.
Re-enter PDF Password Confirms the set password.
Collation Sets whether to sort the output.
Output Size Sets the output paper size.
Layout Sets the output layout.
Detect Job Separator Sets whether to detect the end of the job in printing PDF files successively from the
USB memory.
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141
Secure Settings
Panel Lock
Purpose:
To set a limited access to Admin Settings with a password, and to set or change the password.
Values:
NOTE:
You can set the password for the Dell Printer Configuration Web Tool from Set Password in Print Server Settings.
Functions Control
Purpose:
To specify whether to lock the Copy, Scan, Fax, and Print functions with a password, and to set or change the
password.
Values:
NOTE:
You can set the password for the Dell Printer Configuration Web Tool from Set Password in Print Server Settings.
Secure Receive
Purpose:
Allows you to password protect all the incoming faxes. When the Secure Receive feature is enabled, the printer
stores incoming faxes and prints them when the correct password is entered on the operator panel.
Values:
Panel Lock Control
*1
Enables/Disables password protection for the Admin Settings.
New Password Sets a password that is required to access the Admin Settings.
Re-enter Password Confirms the set password.
*1
Some setting items in the Secure Settings are displayed only when this setting item is enabled.
Copy Sets whether to lock the Copy function with a password.
Scan to E-mail Sets whether to lock the Scan to Email function with a password.
Fax Sets whether to lock the Fax function with a password.
Fax Driver Sets whether to enable or disable the Fax Driver function.
Scan to Network Folder Sets whether to lock the Scan to Network Folder function with a password.
Scan to Computer Sets whether to lock the Scan to Computer function with a password.
PC Scan Sets whether to lock the PC Scan function with a password.
Scan to USB Sets whether to lock the Scan to USB function with a password.
USB Direct Print Sets whether to lock the USB Direct Print function with a password.
ID Copy Sets whether to enable or disable the ID Copy function.
USB Services - Show
When Inserted
Sets whether to show a USB Drive Detected screen when a USB memory is inserted into the printer.
New Password Sets a password that is required to access the Copy, Scan, Fax, and Print functions.
Re-enter Password Confirms the set password.
Secure Receive Set Enables/Disables password protection for all incoming faxes.
New Password Sets a password to print incoming faxes.
Re-enter Password Confirms the set password.
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NOTE:
You can set the password for the Dell Printer Configuration Web Tool from Set Password in Print Server Settings.
Desktop Login
NOTE:
This Desktop Login feature is available on the Dell Smart Multifunction Printer | S2815dn only.
Purpose:
Select the user authentication method from either local authentication or remote authentication. To use the remote
authentication method, the LDAP server or the Kerberos server is required to authenticate the user.
Values:
Edit E-mail From Fields
Purpose:
To set whether to enable editing of the transmission source when you use the Scan to Email function.
Reconfirm Recipients
Purpose:
To set whether to reconfirm before sending fax or scan jobs.
Software Download
Purpose:
To set whether to enable download of firmware updates.
Display of Network Information
Purpose:
To set whether to show network information in the message field of the Home screen.
Login Error
Purpose:
To specify how many times an administrator can attempt to log in to Panel Lock, Functions Control, and Secure
Receive.
NFC Authentication
NOTE:
NFC Authentication feature is available on the Dell Cloud Multifunction Printer | H815dw only.
Purpose:
To set whether to enable the authentication using the NFC authentication card.
FIPS 140-2 Validation Mode
NOTE:
The FIPS 140-2 Validation Mode feature is available on the Dell Smart Multifunction Printer | S2815dn only.
Purpose:
To set whether to use the FIPS 140-2 Level-1 approved encryption algorithms for RSA modules.
Desktop Authentication Sets the authentication method.
Local Authentication* Use the local authentication method.
Remote Authentication Use the authentication by external server.
Authentication System Click to display the Authentication System page and to specify the authentication system settings.
User Login History Sets whether to enable the user login history feature.
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143
NOTE:
Communication using the following protocols will not be encrypted using FIPS 140-2 Level-1 approved encryption
algorithms even when FIPS 140-2 Validation Mode is enabled. Users are advised to turn them off manually when FIPS 140-2
Validation Mode is enabled:
•SNMP v3
•SMB
• PDF Direct Print
NOTE:
This feature may not be available for certain models.
Set Available Time - Copy/Scan/Fax/Print
Purpose:
To specify the time to enable the secure setting for the Copy, Scan, Fax, and Print functions.
Values:
Secure Job Expiration
NOTE:
Secure Job Expiration feature is available only when RAM Disk is enabled.
Purpose:
To specify the date and time to delete the files stored as Secure Print in the RAM disk.
Values:
Copy Defaults
Purpose:
To create your own default Copy settings.
Values:
Set Available Time Allows you to set the available time period for the Copy, Scan, Fax, and Print functions.
Start Time Sets the start time of the available time period for the Copy, Scan, Fax, and Print functions.
End Time Sets the end time of the available time period for the Copy, Scan, Fax, and Print functions.
Recurrence Sets the day of the week to repeat the setting.
Expiration Mode Allows you to set the date to delete the files stored as Secure Print in the RAM disk.
Expiration Time Sets the time to delete the files stored as Secure Print in the RAM disk.
Recurrence Sets the period to repeat the setting.
Weekly Settings Sets the day of the week to repeat the setting.
Monthly Settings Sets the day of the month to repeat the setting.
Select Tray Sets the default input tray.
Collation Sets whether to sort a copy job.
Reduce/Enlarge Sets the default reduction/enlargement ratio.
Custom Reduce/Enlarge Sets the custom reduction/enlargement ratio.
Original Size Sets the paper size of the original.
Original Type Sets the type of the original.
Darken/Lighten Sets the default copy density.
Sharpness Sets the default sharpness level.
Auto Exposure Sets whether to suppress the background of the original to enhance text on the copy.
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Dell™ Printer Configuration Web Tool
Copy Settings
Purpose:
To configure the Copy settings.
NOTE:
Values marked by an asterisk (*) are the factory default menu settings.
Values:
Fax Defaults
Purpose:
To create your own default Fax settings.
NOTE:
Values marked by an asterisk (*) are the factory default menu settings.
Values:
Fax Settings
Purpose:
To configure the Fax settings.
NOTE:
You cannot set up the items on the Fax Settings page unless you set up the country code under Country.
NOTE:
Values marked by an asterisk (*) are the factory default menu settings.
Auto Exposure Level Sets the background suppression level.
2 Sided Copying Sets whether to print on both sides of a sheet of paper.
Binding of Original Sets the binding position for the 2-sided copying.
2-Up Off
*
Does not perform multiple-up printing.
Auto Automatically reduces the original pages to fit onto one sheet of paper.
Manual Prints the original pages onto one sheet of paper in the size specified for
Reduce/Enlarge.
Margin Top/Bottom Sets the value of the top and bottom margins within the range of 0 mm (0.0 inch) to 50 mm (2.0
inch).
Margin Left/Right Sets the value of the left and right margins within the range of 0 mm (0.0 inch) to 50 mm (2.0 inch).
Margin Middle Sets the value of the middle margin within the range of 0 mm (0.0 inch) to 50 mm (2.0 inch).
Resolution Standard
*
Suitable for documents with normal sized characters.
Fine Suitable for documents containing small characters or thin lines or
documents printed using a dot-matrix printer.
Super Fine Suitable for documents containing extremely fine detail. The super fine
mode is enabled only if the remote machine also supports the Super Fine
resolution.
Photo Suitable for documents containing photographic images.
2 Sided Scanning Sets whether to scan both sides of a document.
Binding of Original Sets the binding position for the 2-sided scanning.
Darken/Lighten Sets the default density to fax your documents lighter or darker.
Delayed Send Sets the fax transmission start time when sending a fax at a specified time.
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145
Values:
Fax Number Allows you to enter the fax number of the printer, which will be printed on the header of faxes.
Country Sets the country where the printer is used.
Fax Header Name Allows you to enter a name that will be printed on the header of faxes.
Line Type Sets the default line type; PSTN or PBX.
Line Monitor Sets the volume of the line monitor, which audibly monitors a transmission through the internal
speaker until a connection is made.
DRPD Pattern Sets the Distinctive Ring Pattern Detection (DRPD) setting from Pattern1 to Pattern7.
DRPD is a service provided by some telephone companies.
Receive Mode Telephone Automatic fax reception is turned off. You can receive a fax by picking up the
handset of the external telephone and then pressing a remote receive code, or by
tapping
Receive
in
On Hook
and then tapping
Receive
. For details about
Manual Receive
, see "Receiving a Fax Manually in the Telephone Mode."
Fax
*
Automatically receives faxes.
Teleph on e/Fax When the printer receives an incoming fax, the external telephone rings for the
time specified in Auto Receive Tel/Fax, and then the printer automatically
receives a fax. If an incoming call is not a fax, the printer beeps from the internal
speaker indicating that the call is a telephone call.
Ans Machine/Fax The printer can share a telephone line with an answering machine. In this mode,
the printer will monitor the fax signal and pick up the line if there are fax tones. If
the telephone communication in your country is serial, this mode is not
supported.
DRPD Before using the Distinctive Ring Pattern Detection (DRPD) option, a distinctive
ring service must be installed on your telephone line by the telephone company.
After the telephone company has provided a separate number for faxing with a
distinctive ring pattern, configure the fax setup to monitor for that specific ring
pattern.
Ring Tone Volume Sets the volume of the ring tone, which indicates that an incoming call is a telephone call through the
internal speaker when Receive Mode is set to Te lephone /Fax .
Auto Receive Fax Sets the interval at which the printer goes into the fax receive mode after answering an incoming call.
Auto Receive Tel/Fax Sets the interval at which the printer goes into the fax receive mode after the external telephone
receives an incoming call.
Auto Receive
Answer/Fax
Sets the interval at which the printer goes into the fax receive mode after the external answering
machine receives an incoming call.
Junk Fax Setup Sets whether to reject unwanted faxes by accepting only the faxes from the numbers registered in the
Phone Book
2 Sided Printing Sets whether to print on both sides of a sheet of paper.
Remote Receive Sets whether to receive a fax by pressing a remote receive code on the external telephone.
Remote Receive Tone Sets a 2-digit remote receive code when Remote Receive is On.
Discard Size Sets whether to delete text or images at the bottom of a fax page when the entire page does not fit
onto the output paper. Selecting Auto Reduction automatically reduces the fax page to fit it onto the
output paper, and does not discard any images or text at the bottom of the page.
Received Fax Forward Sets whether to forward incoming faxes to a specified destination.
Forwarding Number Allows you to enter the fax number of the destination to which incoming faxes will be forwarded.
Forwarding E-mail
Address 1
Allows you to enter the e-mail address to which incoming faxes are to be forwarded.
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Dell™ Printer Configuration Web Tool
Forwarding E-mail
Address 2
Allows you to enter the e-mail address to which incoming faxes are to be forwarded.
Forwarding E-mail
Address 3
Allows you to enter the e-mail address to which incoming faxes are to be forwarded.
Forwarding E-mail
Address 4
Allows you to enter the e-mail address to which incoming faxes are to be forwarded.
Forwarding E-mail
Address 5
Allows you to enter the e-mail address to which incoming faxes are to be forwarded.
Server Type Sets the server type.
Server Address Sets the server address registered under the server ID.
Server Port Number Sets the server port number.
Login Name Sets the login name.
Login Password Sets the login password.
Re-enter Password Enter the password again to confirm it.
Share Name Sets the shared name.
Server Path Sets the server path.
Redial Attempts Sets the number of redial attempts (0–13) to make if the destination fax number is busy. If you enter
0, the printer will not redial.
Interval of Redial Sets the interval (1–15 minutes) between redial attempts.
Resend Delay Sets the interval (3–255 seconds) between re-send attempts.
Tone/Pulse Sets whether to use tone or pulse dialing.
Prefix Dial Sets whether to set a prefix dial number.
Prefix Dial Number Sets a prefix dial number of up to five digits. This number dials before any auto dial number is started.
It is useful for accessing the Private Automatic Branch Exchange (PABX).
Fax Cover Page Sets whether to attach a cover page to faxes.
Fax Header
*1
Sets whether to print the information of the sender on the header of faxes.
ECM Sets whether to enable the Error Correction Mode (ECM). To use the ECM, the remote machines
must also support the ECM.
Modem Speed Allows you to adjust the fax modem speed when a fax transmission or reception error occurs.
Display Manual Fax
Recipients
Sets whether to show the fax number of the recipient on the Sending Fax screen when manually
sending a fax.
Fax Activity Sets whether to automatically print a fax activity report after every 50 incoming and outgoing fax
communications.
Fax Transmit Sets whether to print a transmission report after every fax transmission or only when an error occurs.
Fax Broadcast Sets whether to print a transmission report after every fax transmission to multiple destinations or
only when an error occurs.
Fax Protocol Sets whether to print the protocol monitor report after every fax transmission or only when an error
occurs.
*1
This item is not available when Country is set to United States.
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147
Scan Defaults
Purpose:
To create your own default Scan settings.
Values:
Direct Print Defaults/USB Direct Print Defaults
NOTE:
Direct Print Defaults feature is available on the Dell Cloud Multifunction Printer | H815dw; USB Direct Print Defaults
feature is available on the Dell Smart Multifunction Printer | S2815dn.
Purpose:
To create your own Direct Print Defaults/USB Direct Print Defaults setting.
Values:
File Format Sets the file format in which scanned documents are to be saved.
Output Color Sets whether to scan in color or in black and white.
Resolution Sets the default scan resolution.
Original Size Sets the paper size of the original.
2 Sided Scanning Sets whether to scan both sides of a document.
Binding of Original Sets the binding position for the 2-sided scanning.
Darken/Lighten Sets the default scan density.
Sharpness Sets the default sharpness level.
Contrast Sets the default contrast level.
Auto Exposure Sets whether to suppress the background of the original to enhance text on the scanned data.
Auto Exposure Level Sets the default background suppression level.
Margin Top/Bottom Sets the value of the top and bottom margins within the range of 0 mm (0.0 inch) to 50 mm (2.0
inch).
Margin Left/Right Sets the value of the left and right margins within the range of 0 mm (0.0 inch) to 50 mm (2.0 inch).
Margin Middle Sets the value of the middle margin within the range of 0 mm (0.0 inch) to 50 mm (2.0 inch).
TIFF File Format Sets the TIFF file format to TIFF V6 or TTN2.
Image Compression Sets the image compression level.
File Naming Mode Sets the detailed settings of File Naming Mode to Auto, Add Prefix or Add Suffix.
Prefix/Suffix String Sets the texts that are added when Add Prefix or Add Suffix are selected.
Create Folder Sets whether to create a folder when saving scanned documents.
Select Tray Sets the default input tray.
2 Sided Printing Sets whether to print on both sides of a sheet of paper.
Layout Sets the default paper layout when Layout is selected.
Image Types Sets the print image quality when printing documents.
Collation Sets whether to sort the output.
PDF Password Sets a password.
Re-enter PDF Password Confirms the set password.
148
Dell™ Printer Configuration Web Tool
MIFARE Customized Card
NOTE:
MIFARE Customized Card feature is available on the Dell Cloud Multifunction Printer | H815dw only.
Purpose:
To register SSFC formatted NFC ID cards.
Values:
Printer Maintenance
The Printer Maintenance tab includes the Paper Density, Adjust Transfer Unit, Adjust Fusing Unit, Adjust
Density, Chart, Clean Developer, Clean Transfer Unit, Reset Defaults, Initialize PrintMeter, Storage, Non-Dell
Toner, Adjust Altitude, Decrease Electrostatic Memory, Decrease Ghosting, Clock Settings, and Web Link
Customization pages.
Paper Density
Purpose:
To specify the paper density.
Values:
Adjust Transfer Unit
Purpose:
To specify the optimum voltage settings for printing for the transfer unit. To lower the voltage, set negative values.
To increase, set positive values.
The default settings may not give the best output quality on all paper types. If you see mottles on the printed paper,
try to increase the voltage. If you see white spots on the printed paper, try to decrease the voltage.
CAUTION:
The print quality changes depending on the setting values you select for this item.
Values:
User ID Block 1 Allows you to register the MIFARE Customized Card.
User ID Block 2 Allows you to register the MIFARE Customized Card.
User ID Block 3 Allows you to register the MIFARE Customized Card.
Plain Sets the density of plain paper to Light (<81g/m
2
) or Normal.
Plain(60-80g/m
2
)Sets the reference voltage setting for the transfer unit for plain paper within the range of -5 to 10.
Plain Thick(81-
105g/m
2
)
Sets the reference voltage setting for the transfer unit for thick plain paper within the range of -5 to
10.
Covers(106-163 g/m
2
)Sets the reference voltage setting for the transfer unit for cover paper within the range of -5 to 10.
Covers Thick
(164-216 g/m
2
)
Sets the reference voltage setting for the transfer unit for thick cover paper within the range of -5 to
10.
Rough Surface Sets the reference voltage setting for the transfer unit for rough surface paper within the range of -5 to
10.
Label Sets the reference voltage setting for the transfer unit for labels within the range of -5 to 10.
Envelope Sets the reference voltage setting for the transfer unit for envelopes within the range of -5 to 10.
Japanese Postcard Sets the reference voltage setting for the transfer unit for Japanese postcards within the range of -5 to
10.
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149
Adjust Fusing Unit
Purpose:
To specify the optimum temperature settings for printing for the fusing unit. To lower the temperature, set negative
values. To increase, set positive values.
The default settings may not give the best output on all paper types. When the printed paper has curled, try to lower
the temperature. When the toner does not fuse on the paper properly, try to increase the temperature.
NOTE:
The print quality changes depending on the setting values you select for this item.
Values:
Adjust Density
Purpose:
To adjust the density level.
Values:
Chart
Purpose:
To print various charts that can be used for diagnosis of the printer.
Values:
Plain(60-80g/m
2
)Sets the temperature settings for the fusing unit for plain paper within the range of -3 to 3.
Plain Thick(81-
105g/m
2
)
Sets the temperature settings for the fusing unit for thick plain paper within the range of -3 to 3.
Covers(106-163 g/m
2
)Sets the temperature settings for the fusing unit for cover paper within the range of -3 to 3.
Covers Thick
(164-216 g/m
2
)
Sets the temperature settings for the fusing unit for thick cover paper within the range of -3 to 3.
Rough Surface Sets the temperature settings for the fusing unit for rough surface paper within the range of -3 to 3.
Label Sets the temperature settings for the fusing unit for labels within the range of -3 to 3.
Envelope Sets the temperature settings for the fusing unit for envelopes within the range of -3 to 3.
Japanese Postcard Sets the temperature settings for the fusing unit for Japanese postcards within the range of -3 to 3.
Darker3
Darker2
Darker1
Adjusts the density level darker than the normal setting.
Normal Works well with standard typed or printed documents.
Lighter1
Lighter2
Lighter3
Adjusts the density level lighter than the normal setting.
Pitch Chart Print Prints a full halftone page. Also prints a page to check the pitch. A total of two
pages are printed.
Full Page Solid Print Prints a chart of the full page solid.
1-Sided Prints a chart on one side of the paper.
2-Sided Prints a chart of the full page solid on both sides of the paper.
Alignment Chart Print Prints a chart to check for proper alignment of the print image on the paper.
150
Dell™ Printer Configuration Web Tool
Clean Developer
Purpose:
To stir the developer in the drum cartridge.
Values:
Clean Transfer Unit
Purpose:
To clean the transfer unit.
Values:
Reset Defaults
Purpose:
To initialize the non-volatile (NV) memory. After executing this function and rebooting the printer, all the menu
parameters are reset to their default values.
Values:
Initialize PrintMeter
Purpose:
To initialize the print meter of the printer. When the print meter is initialized, the meter count is reset to 0.
Storage
NOTE:
Storage feature is available only when RAM Disk is enabled.
Purpose:
To clear all files stored in the RAM disk.
Clean Developer Start Stirs the developer in the drum cartridge.
Toner Refresh Start Expels the toner in the drum cartridge, and supplies the fresh toner from the
toner cartridge.
Clean Transfer Unit Start Cleans the transfer unit.
Reset Defaults Reset Defaults User Fax Section and
restart printer.
Click Start to reset the fax number entries in the Address
Book.
Reset Defaults User Scan Section
and restart printer.
Click Start to reset the e-mail and server address entries
in the Address Book.
Reset Defaults User Account
Section and restart printer.*
1
Click Start to reset the user account entries.
Reset Defaults User App Section
and restart printer*
1
Click Start to reset the user application entries.
Reset Defaults System Section and
restart printer.
Click Start to reset the system parameters.
Power On Wizard Power On Wizard Click Start to perform the initial setup for the printer.
*1
This item is available on the Dell Cloud Multifunction Printer | H815dw only.
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151
Values:
Non-Dell Toner
Purpose:
To use toner cartridge of another manufacturer.
WARNING:
Using a non-Dell toner cartridge may severely damage your printer. The warranty does not cover damages caused
by using non-Dell toner cartridges.
Adjust Altitude
Purpose:
To specify the altitude of the location where the printer is installed.
The discharge phenomenon for charging the photo conductor varies with barometric pressure. Adjustments are
performed by specifying the altitude of the location where the printer is being used.
Decrease Electrostatic Memory
Purpose:
To widen the print gap not to leave toner streak on the next page.
NOTE:
When Decrease Electrostatic Memory is set to On, the print speed will be slowed.
Decrease Ghosting
Purpose:
To reduce negative ghost.
Clock Settings
Purpose:
To specify the clock settings.
Values:
Clear Storage*
1
All Clear Click Start to clear all files stored as Secure Print, Proof Print, Private Mail Box
Print, and Public Mail Box Print in the RAM disk.
Secure Document Click Start to clear all files stored as Secure Print, Proof Print, Private Mail Box
Print, and Public Mail Box Print in the RAM disk.
Stored Document Click Start to clear all files stored in the RAM disk.
*1
This item is available only when RAM Disk is enabled.
Date Format Sets the date format; YYYY/MM/DD, MM/DD/YYYY, or DD/MM/YYYY.
Time Format Sets the time format; 24 Hour Clock or 12 Hour Clock.
Time Zone Sets the time zone.
Set Date Sets the current date.
Set Time Sets the current time.
152
Dell™ Printer Configuration Web Tool
Web Link Customization
Purpose:
To specify a link used for ordering consumables, which can be accessed from Order Supplies at: in the left frame.
Values:
Print Server Settings
Use the Print Server Settings menu to set the type of printer interface and the necessary conditions for
communication.
The following tabbed pages are displayed in the top of the right frame.
Print Server Reports
The Print Server Reports tab includes the Print Server Setup Page and the E-Mail Server Setup Page.
Print Server Setup Page
Displays the current settings of TCP/IP (Transmission Control Protocol/Internet Protocol) and printing ports.
E-Mail Server Setup Page
Displays the current settings of the e-mail server.
Print Server Settings
The Print Server Settings tab includes the Basic Information, Port Settings, TCP/IP, SMB, E-Mail Server, Bonjour
(mDNS), SNMP, Scan to Network Folder, SNTP, AirPrint, Mopria, Google Cloud Print, Dell Document Hub
*1
,
Proxy Server, Wi-Fi
*1
, Wi-Fi Direct
*1
, and Reset Print Server pages.
*1
This item is available only on the Dell Cloud Multifunction Printer | H815dw.
Basic Information
Purpose:
To configure basic information of the printer.
Values:
Select Reorder URL Sets a URL to be linked to Order Supplies at:
Regular Displays the regular URL (http://accessories.us.dell.com/sna) that can be linked to Order Supplies
at:.
Premier Displays the premier URL (http://premier.dell.com) that can be linked to Order Supplies at:.
System Settings Printer Name Sets the name of the printer.
Location Sets the location of the printer.
Contact Person Sets the contact name, number, and other information of the printer
administrator and service center.
Administrator E-Mail
Address
Sets the contact address of the printer administrator and service center.
Asset Tag Number Enters the asset tag number for the printer.
Dell Printer
Configuration Web Tool
Settings
Auto Refresh Automatically refreshes the contents of the status display pages.
Auto Refresh Interval Sets the time interval for refreshing the contents of the status display pages
automatically from 15 to 600 seconds.
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153
NOTE:
The Auto Refresh feature is effective for the contents of the top frame, Printer Status page, Job List page, and Completed
Jobs page.
Port Settings
Purpose:
To enable or disable printing ports and management protocol features.
Values:
NOTE:
The settings in the Port Settings page will be valid only when the printer is rebooted. When you change or configure the
settings, click the Apply New Settings button to apply the new settings.
Ethernet
*1
Ethernet Settings Auto Detects the Ethernet transmission rate and the
duplex settings automatically.
10Base-T Half-Duplex Selects 10Base-T Half-Duplex as the default
value.
10Base-T Full-Duplex Selects 10Base-T Full-Duplex as the default
value.
100Base-TX Half-Duplex Selects 100Base-TX Half-Duplex as the default
value.
100Base-TX Full-Duplex Selects 100Base-TX Full-Duplex as the default
value.
1000Base-T Full-Duplex Selects 1000Base-T Full-Duplex as the default
value.
Current Ethernet Settings Displays the current settings of the Ethernet.
MAC Address Displays the MAC address of the printer.
Energy Efficient Ethernet Sets whether to enable the Energy Efficient
Ethernet feature.
Port Status LPD Sets whether to enable LPD.
Port9100 Sets whether to enable Port9100.
IPP Sets whether to enable IPP.
WSD Print Sets whether to enable Web Services on Devices (WSD) Print.
WSD Scan Sets whether to enable Web Services on Devices (WSD) Scan.
Network TWAIN Sets whether to enable Network TWAIN
FTP Sets whether to enable FTP.
SMB Sets whether to enable SMB.
Bonjour (mDNS) Sets whether to enable Bonjour (mDNS).
E-Mail Alert Sets whether to enable E-Mail Alert.
Telnet Sets whether to enable Telnet.
SNMP Sets whether to enable SNMP.
Update Address Book Sets whether to enable Update Address Book.
SNTP Sets whether to enable SNTP.
Google Cloud Print Sets whether to enable Google Cloud Print.
Print from Widget Apps Sets whether to enable printing from the widget apps.
Scan to Widget Apps Sets whether to enable scanning to the widget apps.
*1
This item is available only when the printer is connected using an Ethernet cable.
154
Dell™ Printer Configuration Web Tool
TCP/IP
Purpose:
To configure the IP address, subnet mask, and gateway address of the printer.
Values:
TCP/IP
Settings
IP Mode Sets the IP mode.
Host Name Sets the host name.
IPv4 IP Address Mode Sets the method for acquiring the IP address.
Manual IP Address When an IP address is being set manually, the IP is allocated to
the printer using the format nnn.nnn.nnn.nnn. Each octet that
makes up nnn.nnn.nnn.nnn is a value in the range of 0 to 255.
Manual Subnet Mask When an IP address is being set manually, the subnet mask is
specified using the format nnn.nnn.nnn.nnn. Each octet that
makes up nnn.nnn.nnn.nnn is a value in the range of 0 to 255.
255.255.255.255 cannot be specified as the subnet mask.
Manual Gateway
Address
When an IP address is being set manually, the gateway address
is specified using the format nnn.nnn.nnn.nnn. Each octet
that makes up nnn.nnn.nnn.nnn is a value in the range of 0 to
255.
127 and any value in the range of 224 to 254 cannot be
specified for the first octet of a gateway address.
IPv6 Enable Stateless
Address
Select the check box to enable the stateless address.
Use Manual Address Select the check box to set the IP address manually.
Get IP Address from
DHCP
Allows you to enable or disable the automatic setting of the IP
address via DHCP.
Manual Address Sets the IP address. To specify an IPv6 address, enter the
address followed by a slash (/) and then "64". For details,
consult your system administrator.
Manual Gateway
Address
Sets the gateway address.
DNS DNS Domain Name Sets the DNS domain name.
IPv4 Get DNS Server
Address from DHCP
Allows you to enable or disable the automatic setting of the
DNS server address via DHCP.
Manual DNS Server
Address
Manually sets the DNS server address in xxx.xxx.xxx.xxx
format when Get DNS Server Address from DHCP is not
selected.
IPv6 Get DNS Server
Address from DHCPv6-
lite
Select the check box to get the DNS server address
automatically from the DHCPv6-lite server.
Manual DNS Server
Address
Sets the DNS server address.
DNS Dynamic
Update (IPv4)
Select the check box to enable dynamic updates to DNS.
DNS Dynamic
Update (IPv6)
Select the check box to enable dynamic updates to DNS.
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155
Auto Generate
Search List
Select the check box to automatically generate the search list.
Search Domain
Name
Sets the search domain name. Up to 255 alphanumeric characters, periods, and hyphens
can be used. If you need to specify more than one domain name, separate them using a
comma or semicolon.
Time-out Sets the time-out period between 1 and 60 seconds.
Priority to IPv6 DNS
Name Resolution
Select the check box to enable the DNS Name Resolution feature.
WINS WINS Mode Allows you to enable or disable the automatic setting of the primary and secondary
WINS server addresses via DHCP.
WINS Primary Server Manually sets the primary WINS server address in xxx.xxx.xxx.xxx format when WINS
Mode is not selected.
WINS Secondary
Server
Manually sets the secondary (backup) WINS server address in xxx.xxx.xxx.xxx format
when WINS Mode is not selected.
LPD Connection Time-
Out
Sets the connection time-out period from 1 to 3,600 seconds.
IP Filter (IPv4) Click IP Filter (IPv4) to set the IP Filter settings on the IP Filter (IPv4) page.
Port9100 Port Number Sets the port number from 9000 to 9999.
Connection Time-
Out
Sets the connection time-out period between 1 and 3,600 seconds.
IP Filter (IPv4) Click IP Filter (IPv4) to set the IP filter settings on the IP Filter (IPv4) page.
IPP Printer URI Displays the printer URI.
Connection Time-
Out
Sets the connection time-out period from 1 to 1,000 seconds.
Port Number Displays the port number for receiving requests from the client.
Maximum Sessions Displays the maximum number of connections received simultaneously by the client.
WSD Port Number Sets the port number to 80 or from 8000 to 9999.
Receive
Time-Out
Sets the receive time-out period from 1 to 65,535 seconds.
Notification Time-
Out
Sets the notification time-out period from 1 to 60 seconds.
Maximum Number
of TTL
Sets the maximum number of TTL from 1 to 10.
Maximum Number
of Notification
Sets the maximum number of notifications from 10 to 20.
Network
TWAIN
Connection Time-
Out
Sets the connection time-out period between 1 and 65,535 seconds.
FTP Password Sets the password for FTP.
Re-enter Password Enter the password again to confirm it.
Connection Time-
Out
Sets the connection time-out period from 1 to 1,000 seconds.
156
Dell™ Printer Configuration Web Tool
SMB
Purpose:
To specify the setting of the Server Message Block (SMB) protocol.
Values:
E-Mail Server
Purpose:
To configure detailed settings of E-Mail Server, E-Mail Alert and E-Mail Report. This page can also be displayed by
clicking E-Mail Server Settings Overview in the left frame.
Values:
HTTP Port Number Sets the port number to 80 or from 8000 to 9999.
Simultaneous
Connections
Displays the maximum number of simultaneous connections.
CSRF Protection Select the check box to enable the CSRF Protection.
Connection Time-
Out
Sets the connection time-out period from 1 to 255 seconds.
Telnet Password Sets the password for Telnet.
Re-enter Password Confirms the set password.
Connection Time-
Out
Sets the connection time-out period from 1 to 1,000 seconds.
Update
Address Book
Connection Time-
Out
Sets the connection time-out period from 1 to 65,535 seconds.
Host Name Sets the host name of the server computer.
Workgroup Sets the workgroup.
Maximum Sessions Sets the maximum number of sessions.
Unicode Support Sets whether to notify the host name and workgroup name in Unicode characters during
SMB transmission.
Auto Master Mode Sets whether to enable the Auto Master Mode.
Encrypt Password Sets whether to encrypt the password.
Job Time-Out Sets the job time-out period between 60 and 3,600 seconds.
Connection Time-Out Sets the connection time-out period between 60 and 3,600 seconds.
E-Mail Server Settings Primary SMTP Gateway Sets the primary SMTP gateway.
SMTP Port Number Sets the SMTP port number. This must be between 1 and 65535.
E-Mail Send
Authentication
Sets the authentication method for outgoing e-mail.
SMTP Login User Sets the SMTP login user. Up to 63 alphanumeric characters, periods,
hyphens, underscores, and at symbols (@) can be used. If specifying more
than one address, separate them using commas.
SMTP Login Password Sets the SMTP account password using up to 31 alphanumeric characters.
Re-enter SMTP Login
Password
Confirms the set SMTP account password.
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157
POP3 Server Address
*1
Sets the POP3 server address in IP address format of "aaa.bbb.ccc.ddd" or
as a DNS host name using up to 63 characters.
POP3 Port Number
*1
Sets the POP3 server port number. This must be between 1 and 65535.
POP User Name
*1
Sets the POP3 account user name. Up to 63 alphanumeric characters,
periods, hyphens, underscores, and at symbols (@) can be used. If
specifying more than one address, separate them using commas.
POP User Password
*1
Sets the POP3 account password using up to 31 alphanumeric characters.
Re-enter POP User
Password
*1
Confirms the set password.
Reply Address Designates the reply e-mail address sent with each E-mail Alert.
SMTP Server
Connection
Displays the status of the SMTP server connection.
E-Mail Alert Settings E-Mail List 1 Sets acceptable e-mail addresses for the E-
Mail Alert feature using up to 255
alphanumeric characters.
Select Alerts for List 1 Supplies Alerts Select the check box to receive an E-Mail
Alert for consumables.
Paper Handling Alerts Select the check box to receive an E-Mail
Alert for paper handling.
Service Call Select the check box to receive an E-Mail
Alert for Service Calls.
E-Mail List 2 Sets acceptable e-mail addresses for the E-
Mail Alert feature using up to 255
alphanumeric characters.
Select Alerts for List 2 Supplies Alerts Select the check box to receive an E-Mail
Alert for consumables.
Paper Handling Alerts Select the check box to receive an E-Mail
Alert for paper handling.
Service Call Select the check box to receive an E-Mail
Alert for Service Calls.
E-Mail Report Settings History Report Sets whether to receive the job history report
by e-mail after every 20 print, copy, scan, and
fax jobs.
Statistics Report Sets whether to receive the statistic report by
e-mail on the use of print, copy, scan, and fax.
Volume Report Sets whether to receive the print volume
report by e-mail.
Transmission Time Sets what time the reports are sent.
Recurrence Sets at what recurrence the reports are sent.
Weekly Settings (for
Weekly only)
Sets the day of the week the reports are sent.
Monthly Settings (for
Monthly only)
Sets the day of the month the reports are sent.
Destination E-Mail
Address 1
Allows you to enter the e-mail address to
which the reports are sent to.
Destination E-Mail
Address 2
Allows you to enter the e-mail address to
which the reports are sent to.
*1
This item is available only when POP before SMTP (Plain) or POP before SMTP (APOP) for E-Mail Send Authentication is selected.
158
Dell™ Printer Configuration Web Tool
Bonjour (mDNS)
Purpose:
To configure the detailed settings of Bonjour.
Values:
SNMP
Purpose:
To configure the detailed settings of SNMP.
Values:
SNMP v1/v2c
Purpose:
To edit the detailed settings of SNMP v1/v2c protocol.
To enter this page, click Edit SNMP v1/v2c Properties in the SNMP page.
Values:
Host Name Sets the host name up to 63 alphanumeric characters and "-" (dash).
Printer Name Sets the printer name up to 63 alphanumeric characters and symbol sets.
Wide-Area Bonjour Select the check box to enable the Wide-Area Bonjour protocol.
SNMP Configuration Enable SNMP v1/v2c
Protocol
Select the check box to enable the SNMP v1/v2c protocol.
Edit SNMP v1/v2c
Properties
Click to display the SNMP v1/v2c page and to edit the setting of SNMP
v1/v2c protocol from the page.
Enable SNMP v3
Protocol
Select the check box to enable the SNMP v3 protocol.
Edit SNMP v3
Properties
Click to display the SNMP v3 page and to edit the setting of SNMP v3
protocol from the page.
You can click this item only when SSL/TLS communication is enabled.
Community Name Community Name
(Read only)
*1
Sets the community name to access (read only) data using up to 31
alphanumeric characters.
The default Read Community is public.
Re-enter Community
Name (Read only)
*1
Enters the community name to access (read only) data again to confirm it.
Community Name
(Read/Write)
*1
Sets the community name to access (read and write) data using up to 31
alphanumeric characters.
The default Read/Write Community is private.
Re-enter Community
Name (Read/Write)
*1
Enters the community name to access (read and write) data again to
confirm it.
Community Name
(Trap)
*1
Sets the community name used for trap up to 31 alphanumeric characters.
The default Trap Community is " " (NULL).
Re-enter Community
Name (Trap)
*1
Enters the community name used for trap again to confirm it.
Dell™ Printer Configuration Web Tool
159
SNMP v3
Purpose:
To edit the detailed settings of SNMP v3 protocol.
To enter this page, click Edit SNMP v3 Properties in the SNMP page.
Values:
Scan to Network Folder
Purpose:
To specify the client when scanning data.
Values:
Trap Notification 1-4 Trap Address Type
Trap Address
Port Number
Notify
Network
*2
Select the check boxes to notify trap occurrence. In this case, specify the IP
address and IP socket in the following format:
IPv4
Specify the IP address and IP socket in the nnn.nnn.nnn.nnn:mmmmm
format. Each section of "nnn" is a variable value between 0 and 255. Note
that values 127 and 224-254 are not valid for the first three-digits only. IP
socket mmmmm is a variable value between 0 and 65535.
IPv6
Specify the IP address and IP socket in the
xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:mmmmm format. Each section
of "xxxx" is a hexadecimal variable value between 0 and ffff. IP socket
mmmmm is a variable value between 0 and 65535.
Authenticate Error Trap Select the check box to notify Authenticate Error Trap.
*1
The default value can be changed by using Dell Printer Configuration Web Tool.
*2
This item is available only when Wi-Fi Direct is set to Enable.
Administrator Account Account Enabled Select the check box to enable the administrator account.
User Name Enters the user name of the administrator account.
Authentication
Password
Sets the authentication password of the administrator account using 8 to 32
alphanumeric characters.
Re-enter Authentication
Password
Confirms the set password.
Privacy Password Sets the privacy password of the administrator account using 8 to 32
alphanumeric characters.
Re-enter Privacy
Password
Confirms the set password.
Print Drivers / Remote
Client Account
Account Enabled Select the check box to enable the print drivers and remote client account.
Reset to default
Password
Click to reset the password for the print drivers and remote client account
to default.
FTP Client Connection Time-Out Sets the connection time-out period from 1 to 60 seconds.
FTP Passive Sets whether to enable the FTP Passive mode.
SMB Client Connection Time-Out Sets the connection time-out period from 1 to 60 seconds.
SMB Protocol Sets the SMB protocol.
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Dell™ Printer Configuration Web Tool
SNTP
Purpose:
To configure the SNTP server settings in order to perform time synchronization through SNTP.
Values:
AirPrint
Purpose:
To configure the detailed setting of AirPrint.
Values:
Mopria
Purpose:
To enable the printer for Mopria Print Service.
Values:
NOTE:
When both Bonjour(mDNS) and IPP are enabled, the Enable button is disabled.
SNTP IP Address / Host Name Sets the IP address or the host name of the SNTP server.
Connection Time-Out Sets the connection time-out period from 1 to 120 seconds.
Time Synchronization
Interval
Sets the interval for performing time synchronization using SNTP.
Last Connection Time Displays the last date and time when your printer was connected to the
SNTP server.
Connection Status Displays the status of the connections between the SNTP server and your
printer.
AirPrint Enable AirPrint Select the check box to enable the printer for AirPrint.
Bonjour Name Enter the name that is to be displayed as an AirPrint printer.
Location Enter the location of the printer.
Geo-Location Enter the physical location of the printer.
IPP Authentication Basic Authentication Select the check box to enable the basic authentication scheme.
User Name Enter the user name.
Password Enter the user password.
Re-enter Password Re-enter the user password for confirmation.
SSL/TLS SSL/TLS Click Settings to display the SSL/TLS page.
Supply Levels Toner Cartridge Displays the toner level.
Mopria Enable Click to enable the printer for Mopria.
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161
Google Cloud Print
Purpose:
To register the printer to Google Cloud Print.
Values:
Dell Document Hub
NOTE:
Dell Document Hub feature is available on the Dell Cloud Multifunction Printer | H815dw only.
Purpose:
To configure the connections to the Dell Document Hub server.
Values:
Proxy Server
Purpose:
To configure the Proxy Server settings.
Values:
Google Cloud Print
*1
(Registration state) Displays the Google Cloud Print registration state.
Register This Device to
Google Cloud Print
Click to register the printer to Google Cloud Print.
Cancel Registration Click to cancel to register the printer to Google Cloud Print.
*1
Google Cloud Print can only be used when the machine is using IPv4.
Dell Document Hub Connection Time-Out Sets the time duration until the connection becomes time-out.
Polling Interval Sets the interval time for polling.
Proxy Server Use Proxy Server Sets whether to enable the use of a proxy server.
Address to Bypass Proxy
Server
Sets the address to bypass proxy server.
Server Name Sets the name of the proxy server.
Port Number Sets the port number from 1 to 65535.
Authentication Sets whether to enable authentication.
Login Name Sets the login name for the proxy server.
Password Sets the login password for the proxy server.
Re-enter Password Confirms the set password.
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Dell™ Printer Configuration Web Tool
Wi-Fi
NOTE:
Wi-Fi feature is available only on the Dell Cloud Multifunction Printer | H815dw, when the printer is connected using the
wireless network.
Purpose:
To configure the detailed setting for the wireless network.
To use the printer through wireless connection, be sure to disconnect the Ethernet cable.
NOTE:
Once wireless LAN is activated, wired LAN protocol will be disabled.
Values:
Wi-Fi Settings Wi-Fi Sets whether to enable the wireless network connections.
SSID Sets the name that identifies the wireless network. Up to 32 alphanumeric
characters can be entered.
Network Type Sets the network type from either Ad-Hoc or Infrastructure.
MAC Address Displays the MAC address of the printer.
Link Channel Displays the channel number of the wireless connection for the printer.
Link Quality Displays the quality of the wireless network connection for the printer.
Security Settings Encryption Select the encryption type from the list.
No Security Sets No Security to configure the wireless
settings without specifying an encryption
type from WEP, WPA-PSK, and WPA-
Enterprise.
WEP Sets the WEP to use through the wireless
network.
WPA-PSK AES/WPA2-PSK
AES
*1, 2
Sets the WPA-PSK AES/WPA2-PSK AES to
use through the wireless network.
WPA-Enterprise
AES/WPA2-Enterprise
AES
*2, 3
Sets the WPA-Enterprise AES/WPA2-
Enterprise AES to use through the wireless
network.
Mixed Mode PSK
*1, 2
Sets the Mixed Mode PSK to use through the
wireless network. Mixed Mode PSK
automatically selects the encryption type
from either WPA-PSK TKIP, WPA-PSK AES,
or WPA2-PSK AES.
Mixed Mode
Enterprise
*2, 3
Sets the Mixed Mode Enterprise to use
through the wireless network. Mixed Mode
Enterprise automatically selects the
encryption type from either WPA-Enterprise
TKIP, WPA-Enterprise AES, or WPA2-
Enterprise AES.
WEP Encryption Select the WEP key code from either Hex or Ascii.
WEP Key 1 Sets the WEP key set used through the wireless network only when WEP
128bit or WEP 64bit is selected for Encryption.
Re-enter WEP Key 1 Enters the WEP key 1 again to confirm it.
WEP Key 2 Sets the WEP key set used through the wireless network only when WEP
128bit or WEP 64bit is selected for Encryption.
Re-enter WEP Key 2 Enters the WEP key 2 again to confirm it.
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Wi-Fi Direct
NOTE:
Wi-Fi Direct feature is available on the Dell Cloud Multifunction Printer | H815dw only.
Purpose:
To configure the detailed setting of the Wi-Fi Direct connection.
Values:
WEP Key 3 Sets the WEP key set used through the wireless network only when WEP
128bit or WEP 64bit is selected for Encryption.
Re-enter WEP Key 3 Enters the WEP key 3 again to confirm it.
WEP Key 4 Sets the WEP key set used through the wireless network only when WEP
128bit or WEP 64bit is selected for Encryption.
Re-enter WEP Key 4 Enters the WEP key 4 again to confirm it.
Trans mit Key
*5
Sets the transmit key type from the list.
WPA-PSK Passphrase/Key Sets the passphrase.
Re-enter Passphrase/Key Enters the passphrase again to confirm it.
WPA-Enterprise
*4
EAP-Identity Sets the EAP-Identity for the authentication.
Authentication Method Shows the authentication method.
Login Name Sets the login name for the authentication.
Password Sets the password.
Re-enter Password Enters the password again to confirm it.
*1
For encryption, AES or TKIP method is used.
*2
This item is available only when Infrastructure is selected for Network Type.
*3
For authentication and encryption by digital certificate, AES or TKIP method is used.
*4
To activate the setting, import a certificate which supports wireless LAN (server/client) on the SSL/TLS pages, and enable the relevant
certificate in advance.
*5
When Auto is selected for Transmit Key, the key set specified for WEP Key 1 is used.
Wi-Fi Direct Wi-Fi Direct Sets whether to enable the Wi-Fi Direct connection.
Group Role Sets the group role of the printer.
Device Name Specifies the printer name that identifies the Wi-Fi Direct network with up
to 32 alphanumeric characters. Confirm it when selecting the printer name
on your Wi-Fi mobile device.
WPS Setup Configures the Wi-Fi Direct network using WPS.
Group Owner SSID (Character string
following "DIRECT-
**")
Specifies a name to identify the Wi-Fi Direct network. Up to 32
alphanumeric characters can be entered. "DIRECT-**" cannot be changed.
Passphrase Displays the passphrase. Confirm it when entering the passphrase into your
Wi-Fi mobile device.
IP Address Displays the IP address of the Wi-Fi Direct.
Subnet Mask Displays the subnet mask.
Status Paired Device Displays the mobile name currently connected.
Current Role Displays the current group role of the printer.
Current SSID Displays the current SSID. Confirm it selecting the Wi-Fi Direct network
name on your Wi-Fi mobile device.
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Dell™ Printer Configuration Web Tool
Reset Print Server
Purpose:
To initialize NVRAM (non-volatile RAM) for the network feature and reboot the printer. You can also initialize
NVRAM of the printer from Reset Defaults in the Printer Settings menu.
Values:
Security
The Security tab includes Set Password, Authentication System, Kerberos Server, LDAP Server, LDAP
Authentication, LDAP User Mapping, SSL/TLS, IPsec, 802.1x, IP Filter (IPv4), and SMTP Domain Filtering.
Set Password
Purpose:
To set or change the password that is required to access the setup parameters of the printer from the Dell Printer
Configuration Web Tool. This page can also be displayed by clicking Set Password in the left frame.
NOTE:
To restore the password to the default (NULL), initialize the non-volatile memory (NVM).
NOTE:
You can set the password for access to
Admin Settings
from Panel Lock in Printer Settings.
Values:
Authentication System
Purpose:
To specify the server authentication type, the server response time-out, or the search time-out.
Values:
Initialize NIC NVRAM Memory
and restart printer.
Click Start to initialize NVRAM, revert network settings to the factory default settings, and
reboot the network capability.
Restart Printer Click Start to reboot the printer.
Administrator Password Sets the password using up to 128 alphanumeric characters.
Re-enter Administrator Password Confirms the set password.
Access denial by the authentication
failure of the Administrator
Sets how many times the failure in administrator authentication is allowed in total.
Sets the number from 5 to 255. If you set 0, this mode is disabled.
Authentication Type Authentication System
Settings
Select the authentication system from the list.
Optional Information Server Response Time-
Out
Sets the amount of time the printer should wait for response from the
server. Sets the time period from 1 to 75 seconds.
Search Time-Out Sets the amount of time the printer should wait for searching for the server.
Sets the time period from 5 to 120 seconds.
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165
Kerberos Server
Purpose:
To specify the settings for the Kerberos server.
Values:
LDAP Server
Purpose:
To specify the settings of the LDAP server.
Values:
NOTE:
Server Address Book must be set to On before you can use the server address book for the Scan to Email feature.
NOTE:
Server Phone Book must be set to On before you can use the server phone book for the Fax function.
Kerberos Server 1-5 IP Address / Host Name
& Port
Sets the IP address or host name, and the port address. The port address
must be between 1 and 65535.
Domain Name Enter the domain name.
Server Information IP Address / Host Name
& Port
Sets IP address or the host name, and the port address. The port address
must be 389, 636, 3268, 3269, or between 5000 and 65535.
LDAP Server Displays the current software information of the LDAP server.
Optional Information Search Directory Root Enters the search directory root.
Login Credentials to
Access LDAP Server
Select credential used to access the LDAP server.
None The login credential will be set as anonymous. When
using this setting, make sure that the LDAP server
accepts anonymous login.
Preset The preset login credential will be applied to each
user.
Prompt User The users are prompted to enter their login
credentials.
Login Name Enters the login name.
Password Enters the login password using 1 to 127 alphanumeric characters. If the
password is left blank (NULL), you cannot log in to a server.
Re-enter Password Enters the login password again to confirm it.
Search
Time-Out
Select Wait LDAP Ser ver Limit to follow the time specified by the LDAP
server. Select Wait to specify the time between 5 and 120 seconds.
Search Name Order Sets the search order.
Server Address Book Select the check box to enable the server address book.
Server Phone Book Select the check box to enable the server phone book.
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Dell™ Printer Configuration Web Tool
LDAP Authentication
Purpose:
To specify the LDAP server authentication method.
Values:
LDAP User Mapping
Purpose:
To specify the settings of the LDAP user mapping.
Values:
SSL/TLS
Purpose:
To specify the settings for the SSL/TLS encryption communication to the printer, and set/delete the certificate used
for IPsec, LDAPS, or Wireless LAN.
Values:
LDAP Authentication Authentication Method
Shows the authentication method.
Use Added Text String
Select whether to use the added text string from the list.
Text String Added to
User Name
Enter the added text string.
Common Name
Sets the attribute type of the common name set for the LDAP server.
Surname
Sets the attribute type of the surname set for the LDAP server.
Given Name
Sets the attribute type of the given name set for the LDAP server.
E-mail Address Sets the attribute type of the e-mail address set for the LDAP server.
Fax Phone Sets the attribute type of the fax phone number set for the LDAP server.
SSL/TLS HTTP-SSL/TLS
Communication
*1
Select the check box to enable the HTTP-SSL/TLS Communication.
HTTP-SSL/TLS
Communication Port
Number
Sets the port number, which is not identical with that of HTTP. This must
be 443 or between 8000 and 9999.
LDAP-SSL/TLS
Communication
*1
Select the check box to enable the LDAP, and access is established using
SSL/TLS communication.
SMTP-SSL/TLS
Communication
Sets the type of SSL/TLS used to communicate with the SMTP server.
MD5 Select the check box to enable the MD5.
Machine Digital
Certificate
Generate Self-Signed
Certificate*
2
Click to display the Generate Self-Signed Certificate page and to create a
security certification from the page. The Generate Self-Signed Certificate
button is available only when the self-signed certificate is not generated.
Certificate Signing
Request (CSR)
*2
Click to display the Certificate Signing Request (CSR) page and to create
a certificate signing request from the page.
Upload Signed
Certificate
*2
Click to display the Upload Signed Certificate page and to upload the
certificate file to the device from the page.
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167
Certificate
Management
*2
Click to display the Certificate Management page and to manage a security
certification from the page.
Delete All Certificates Click to delete all the certificates.
Generate Self-Signed
Certificate
Public Key Method Select the public key method of the self-signed certificate.
Size of Public Key Select the size of public key.
Issuer Enter the issuer of self-signed certificate.
Va l id i t y Enter the valid days from 1 to 9999 days.
Generate Signed
Certificate
Click to generate the self-signed certificate.
Certificate Signing
Request (CSR)
Digital Signature
Algorithm
Select the digital signature algorithm.
Public Key Size Select the public key size.
2 Letter Country Code
(Required)
Enter the 2-letter country code.
State / Province Name Enter the state or province name up to 16 bytes.
Locality Name Enter the locality name up to 32 bytes.
Organization Name
(Required)
Enter the organization name up to 32 bytes.
Organization Unit
(Required)
Enter the organization unit up to 32 bytes.
Common Name Enter the common name.
E-mail Address Enter the e-mail address.
Upload Signed
Certificate
*2
Password Enter the password to upload the certificate file.
Re-enter Password Enter the password again for confirmation.
File Name Click Browse to browse the file name to upload to the device.
Import Click Import to upload the certificate file to the device.
Certificate
Management
*2
Category Select the device to certificate.
Certificate Purpose Select the purpose to certificate.
Certificate Order Select the order to certificate.
Display the List Click to display the Certificate List page.
Certificate List
*2
Category Displays the device to certificate selected at the Certificate Management
page.
Certificate Purpose Displays the connection to certificate selected at the Certificate
Management page.
Issued To Displays the list of certificate order.
Vali d ity Displays whether certificate is valid or not.
Certificate Details Click to display the Certificate Details page. The SSL/TLS page is
displayed when no item in the Issued To column is selected.
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Dell™ Printer Configuration Web Tool
IPsec
Purpose:
To specify the Security Architecture settings for Internet Protocol (IPsec) for encrypted communication to the
printer.
Values:
NOTE:
If IPsec is enabled with incorrect settings, you must disable it using the IPsec menu on the operator panel.
Certificate Details
*2
Category Displays the device to certificate selected at the Certificate Management
page or SSL/TLS page.
Issued To Displays the device to certificate.
Issuer Displays the issuer to certificate.
Serial Number Displays the serial number of the device.
Public Key Method Displays the public key method.
Size of Public Key Displays the size of public key.
Vali d Fro m Displays the time the certificate is valid.
Vali d U nt i l Displays the time the certificate is invalid.
Status Displays whether certificate is valid or not.
Certificate Purpose Displays the purpose of certificate.
Certificate Selection
Status
Displays the type of device certificate you selected.
E-mail Address Displayed only when an e-mail address is specified in the certificate.
Use this certificate Click to apply this certificate to the device.
Delete Click to delete this certificate.
Export This Certificate Click to export the certificate to the other device.
Delete All Certificates Delete Click to delete all the certificates.
*1
This item is available only when the self-signed certificate has been generated.
*2
This item is effective only when connected via SSL/TLS (https). Only the administrator is allowed to display the pages.
IPsec Settings Protocol Select the check box to enable the protocol.
IKE "Pre-Shared Key" is displayed for IKE.
Pre-Shared Key Sets a shared key. Up to 255 alphanumeric characters, periods, and
hyphens can be used.
Re-enter Pre-Shared Key Enters the shared key again to confirm it.
IKE SA Lifetime Sets the lifetime for IKE SA from 5 to 28,800 minutes.
IPsec SA Lifetime Sets the lifetime for IPsec SA from 5 to 2,880 minutes.
DH Group Sets the DH group.
PFS Select the check box to enable the PFS setting.
Remote peers IPv4 address Sets the IP address to connect to.
Remote peers IPv6 address Sets the IP address to connect to.
Non IPsec communication
policy
Allows communication with a device which does not support IPsec.
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169
802.1x
Purpose:
To specify the settings for IEEE 802.1x authentication for encrypted communication to the printer.
Values:
IP Filter (IPv4)
Purpose:
To specify the IP address and subnet mask to be permitted or denied access to the printer.
Values:
To configure the IP Filter feature, enter an IP address to be filtered in the Address field and the subnet mask in the
Address Mask field. Enter a numeric value between 0 and 255 in each field. "*" is appended to the current value.
IP Filter Setup Procedure
You can set up to a maximum of five items and the first item set takes priority. When setting multiple filters, enter
the shortest address first followed by a slightly longer address, a longer address and so on.
Enabling Printing From a Specified User
The following describes the procedure to enable printing only from the "192.0.2.1" IP address.
1
Click the first column of the
Access List
row
1
.
2
Enter "
192.0.2.1
" in the
Address
field and "
255.255.255.255
" in the
Address Mask
field.
3
Select
Accept
.
4
Click
Apply New Settings
.
Configure 802.1x Enable IEEE 802.1x Select the check box to enable IEEE 802.1x authentication.
Authentication Method EAP-MD5 Selects the authentication method to use for IEEE
802.1x authentication.
EAP-MS-
CHAPv2
PEAP/MS-
CHAPv2
Login Name: (Device
Name)
Sets the login name (device name) for IEEE 802.1x authentication using
up to 128 alphanumeric characters.
Password Sets the login password for IEEE 802.1x authentication using up to 128
alphanumeric characters.
Re-enter Password Confirms the set login password.
Access List Address Sets the IP addresses that are permitted or denied access to the printer. Enter a
numeric value between 0 and 255 in each field.
Address Mask Sets the subnet mask that are permitted or denied access to the printer. Enter a
numeric value between 0 and 255 in each field.
Active Mode Reject Rejects printing from specified network address.
Accept Permits printing from specified network address.
Off Disables the IP Filter feature for the specified IP address.
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Dell™ Printer Configuration Web Tool
Disabling Printing From a Specified User
The following describes the procedure to disable printing only from the "192.0.2.1" IP address.
1
Click the first column of the
Access List
row
1
.
2
Enter "
192.0.2.1
" in the
Address
field and "
255.255.255.255
" in the
Address Mask
field.
3
Select
Reject
.
4
Click the first column of the
Access List
row
2
.
5
Enter "
0.0.0.0
" in the
Address
field and "
0.0.0.0
" in the
Address Mask
field.
6
Select
Accept
.
7
Click
Apply New Settings
.
Enabling and Disabling Printing from Network Addresses
You can enable printing from the "192.0" network address and disable printing from the "192.0.2" network
address.
The example below describes how to enable printing from the "192.0.2.1" IP address.
1
Click the first column of the
Access List
row
1
.
2
Enter "
192.0.2.1
" in the
Address
field and "
255.255.255.255
" in the
Address Mask
field.
3
Select
Accept
.
4
Click the first column of the
Access List
row
2
.
5
Enter "
192.0.2.0
" in the
Address
field and "
255.255.255.0
" in the
Address Mask
field.
6
Select
Reject
.
7
Click the first column of the
Access List
row
3
.
8
Enter "
192.0.0.0
" in the
Address
field and "
255.255.0.0
" in the
Address Mask
field.
9
Select
Accept
.
10
Click
Apply New Settings
.
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171
SMTP Domain Filtering
Purpose:
To specify whether to restrict sending e-mails to specific domains only.
NOTE:
This feature does not restrict sending e-mails through the E-Mail Alert feature.
Values:
Copy Printer Settings
This menu includes the Copy Printer Settings and Copy Printer Settings Report pages.
Copy Printer Settings
Purpose:
To copy the printer settings to one or more printers on the network having the same model number.
Copying the printer settings to the destination printer
1
In the
IP Address
and
Password
field, type the IP address and password of the destination printer.
2
Click
Copy the settings to the Host in the above list
.
NOTE:
The copying of printer settings will time-out within 60 seconds if no input is received.
3
Restart the destination printer and go to
Dell Printer Configuration Web Tool
.
4
Verify if the printer settings are copied as desired.
NOTE:
This feature allows you to copy printer settings to up to 10 destination printers simultaneously. If the destination printer
has different configuration fields, only the common fields will be copied.
NOTE:
You cannot copy the Address Book when the destination printer has a job and is operated on the Fax/Scan/Address Book
menu of the operator panel.
Copy Printer Settings Report
Purpose:
To verify if the printer settings were successfully copied to the destination printers.
NOTE:
The report is not accessible once the printer is restarted.
Print Volume
The Print Volume menu includes the Print Volume and Dell AccessControl pages.
Print Volume
Purpose:
To verify the number of printed pages. This page can also be displayed by clicking Print Volume in the left frame.
Values:
SMTP Domain Filtering Domain Filtering Select the check box to enable Domain Filtering.
Allow Domain List
Allows you to register up to five domains allowed for sending e-mails.
Printer Page Count Displays the total number of pages printed since the printer was shipped from the factory.
Paper Used
Displays the number of pages printed for each paper size.
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Dell™ Printer Configuration Web Tool
Dell AccessControl
Purpose:
To specify which users have access to printing and to limit print volume per user.
Values:
Address Book
The Address Book menu includes the E-Mail Address, Server Address, and Phone Book pages.
AccessControl Mode Off Enables to print the data with no authentication information.
On Restricts printing based on the print user information registered in the
internal server.
Non Registered User Sets whether to permit the printing of data with no authentication information. To permit the
printing for non-account user, select the check box.
AccessControl Error
Report
Sets whether to automatically print error-related information if printing using AccessControl results in
an error.
User Registration
*1
Click Edit User Registration to display the Edit Print User Registration page.
• To register a user, click
Create
to open the
Print User Settings
page.
• To delete a user, click
Delete
to open the
Delete User
page.
Clicking
Back
returns the screen to the status prior to deleting the user.
• To confirm or change the registered user, click
Confirm / Change
to open the
Print User Settings
page.
Print User Settings User Registration No.
Displays the user registration number. The
Delete User
button is displayed
when the user is already registered.
User Name
Sets the user name.
Password
Sets the user password using 4 to 12 alphanumeric characters.
Re-enter password
Enter the password again to confirm it.
Upper Limit for
Monochrome Print
Sets the maximum number of pages allowed for monochrome printing.
Cumulative
Monochrome Page
Count
Displays the cumulative number of pages printed for monochrome printing.
*1
This item is displayed only when AccessControl Mode is On.
E-Mail Address E-Mail Address
Allows you to view, edit, or create e-mail address entries.
E-Mail Group
Allows you to view, edit, or create e-mail group entries.
Default Setup
Allows you to view, edit, or set the default e-mail subject and message.
Server Address Server Address
Allows you to view, edit, or create server address entries.
Phone Book FAX Speed Dial
Allows you to view, edit, or create speed dial entries.
FAX Group
Allows you to view, edit, or create fax group entries.
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173
E-Mail Address
The E-mail Address page includes the following subpages.
E-Mail Address
Purpose:
To view the e-mail address entries registered on the E-Mail Address page.
Values:
E-Mail Address (Confirm/Change, Create)
Purpose:
To view or edit the e-mail address entries on the E-Mail Address page, or create a new entry. The following items are
in the dialog box that appears when you click Confirm / Change or Create on the E-Mail Address top page.
Values:
E-Mail Address (Delete)
Purpose:
To delete the e-mail address entries registered on the E-Mail Address page. The following items are in the dialog box
that appears when you click Delete on the E-Mail Address top page.
Values:
E-Mail Address Allows you to view, edit, or create e-mail address entries.
E-Mail Group Allows you to view, edit, or create e-mail group entries.
Default Setup Allows you to view, edit, or set the default e-mail subject and message.
Address List to: Selecting each button displays a list of entries for the group of user IDs indicated on the button.
ID Displays the user ID.
Name Displays the user name. (Not in Use) is displayed when there is no registration.
Address Displays the e-mail address of the user.
Delete Deletes the entry for the selected user ID.
Confirm / Change Displays a dialog box where you can edit the entry of the selected user ID.
Create Displays a dialog box where you can create a new entry under the selected user ID.
ID Displays the selected user ID.
Name Allows you to view or edit the name of the user registered under the user ID, or enter a name for the
new entry.
Address Allows you to view or edit the e-mail address of the user, or enter an e-mail address for the new entry.
Delete
*1
Click this button to delete the selected user.
Apply New Settings Click this button to apply the new settings.
Restore Settings Click this button to restore the previous settings.
Back Click this button to return to the top page.
*1
This item is available only when you click Confirm / Change.
ID Displays the selected user ID.
Name Displays the name of the user registered under the selected user ID.
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Dell™ Printer Configuration Web Tool
E-Mail Group
Purpose:
To view the e-mail address entries registered on the E-Mail Group page.
Values:
E-Mail Group (Confirm/Change, Create)
Purpose:
To view or edit the e-mail address group entries on the E-Mail Group page, or create a new entry. The following
items are in the dialog box that appears when you click Confirm / Change or Create on the E-Mail Group top page.
Values:
Address Displays the e-mail address of the user.
Apply New Settings Click this button to apply the new settings.
Back Click this button to return to the top page.
GroupID Displays the group ID.
Name Displays the assigned group name. (Not in Use) is displayed when there is no registration.
Delete Deletes the entry for the selected group ID.
Confirm / Change Displays a dialog box where you can edit the entry for the selected group ID.
Create Displays a dialog box where you can create a new entry under the selected group ID.
E-Mail Group ID Displays the selected group ID.
Name Allows you to view or edit the name assigned for the group ID, or enter a
new group name.
Delete
*1
Click this button to delete the current entry.
E-Mail Address Address List to: Selecting each button displays a list of entries for the group of IDs indicated
on the button.
ID Displays the user ID.
Select the check box on the left to create the group.
Name Displays the user name. (Not in Use) is displayed when there is no
registration.
Address Allows you to view or edit the e-mail address of an entry registered under
the selected user ID, or enter an e-mail address for the new entry.
Apply New Settings Click this button to apply the new settings.
Restore Settings Click this button to restore the previous settings.
Back Click this button to return to the top page.
*1
This item is available only when you click Confirm / Change.
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175
E-Mail Group (Delete)
Purpose:
To delete the e-mail group entries registered on the E-Mail Group page. The following items are in the dialog box
that appears when you click Delete on the E-Mail Group top page.
Values:
Default Setup
Purpose:
To set the default e-mail subject and message.
Values:
Server Address
Server Address
Purpose:
To view the server address entries registered on the Server Address page.
Values:
Server Address (Confirm/Change, Create)
Purpose:
To view or edit the server address entries on the Server Address page, or create a new entry. The following items are
in the dialog box that appears when you click Confirm / Change or Create on the Server Address top page.
Values:
ID Displays the selected group ID.
Name Displays the name assigned for the group ID.
Apply New Settings Click this button to apply the new settings.
Back Click this button to return to the top page.
Default Subject Allows you to enter the default e-mail subject.
Body Text Allows you to enter the default e-mail message.
Apply New Settings Click this button to apply the new settings.
Restore Settings Click this button to restore the previous settings.
Address List to: Selecting each button displays a list of entries for the group of IDs indicated on the button.
ID Displays the server ID.
Name Displays the file directory name. (Not in Use) is displayed when there is no registration.
Server Address Displays the address of the file directory.
Delete Deletes the entry for the selected server ID.
Confirm / Change Displays a dialog box where you can edit the entry for the selected server ID.
Create Displays a dialog box where you can create a new entry under the selected server ID.
ID Displays the selected server ID.
Name Allows you to view or change the server name assigned to the server ID, or enter a new server name.
176
Dell™ Printer Configuration Web Tool
Server Address (Delete)
Purpose:
To delete the server address entries registered on the Server Address page. The following items are in the dialog box
that appears when you click Delete on the Server Address top page.
Values:
Phone Book
The Phone Book page includes the following subpages.
Server Type Allows you to view the server type if you click Confirm / Change. Allows you to edit the server type if
you click Create.
FTP
*1
Select this to store scanned documents on a server via the FTP protocol.
SMB
*1
Select this to store scanned documents on a computer via the Server
Message Block (SMB) protocol.
Server Address Allows you to view or edit the server address registered under the server ID, or enter a new server
address.
Share Name
*2
Allows you to view or edit the assigned shared name, or enter a new shared name, when Server Type is
set to SMB.
Server Path Allows you to view or edit the assigned server path, or enter a new path.
Server Port Number Allows you to view or edit the assigned server port number, or enter a new port number. If you leave
the text box blank, the default port number (FTP: 21, SMB: 139) will be used.
Login Name Allows you to view or edit the login name that is required to access the selected protocol, or enter a
new login name.
Login Password Allows you to view or edit the password that is required to access the selected protocol, or enter a new
password.
Re-enter Password Confirms the set password.
Delete
*3
Click this button to delete the current entry.
Apply New Settings Click this button to apply the new settings.
Restore Settings Click this button to restore the previous settings.
Back Click this button to return to the top page.
*1
You can edit this item only when you click Create.
*2
This item is available only when Server Type is set to SMB.
*3
This item is available only when you click Confirm / Change.
ID Displays the selected server ID.
Name Displays the name assigned for the server ID.
Server Address Displays the server address registered under the server ID.
Apply New Settings Click this button to apply the new settings.
Back Click this button to return to the top page.
FAX Speed Dial Allows you to view, edit, or create speed dial entries.
FAX Group Allows you to view, edit, or create fax group entries.
Dell™ Printer Configuration Web Tool
177
FAX Speed Dial
Purpose:
To view the fax number entries registered on the FAX Speed Dial page.
Values:
FAX Speed Dial (Confirm/Change, Create)
Purpose:
To view or edit the speed dial entries on the FAX Speed Dial page, or create a new entry. The following items are in
the dialog box that appears when you click Confirm / Change or Create on the FAX Speed Dial top page.
Values:
FAX Speed Dial (Delete)
Purpose:
To delete the speed dial entries registered on the FAX Speed Dial page. The following items are in the dialog box
that appears when you click Delete on the FAX Speed Dial top page.
Values:
Speed Dial List to: Selecting each button displays a list of entries for the group of speed dial codes indicated on the
button.
Speed Dial Displays the speed dial ID.
Name Displays the assigned name for a speed dial ID. (Not in Use) is displayed when there is no
registration.
Phone Number Displays the speed dial code.
Delete Deletes the entry for the selected speed dial code.
Confirm / Change Displays a dialog box where you can edit the entry for the selected speed dial code.
Create Displays a dialog box where you can create a new entry under the selected speed dial code.
Speed Dial Displays the selected speed dial code.
Name Allows you to view or edit the name of an entry registered under the speed dial code, or enter a
name for the new entry.
Phone Number Allows you to view or edit the fax number of an entry registered under the speed dial code, or
enter a fax number for the new entry.
Delete
*1
Click this button to delete the entry for the speed dial code. This button is available only on
the dialog box for editing an existing entry.
Apply New Settings Click this button to apply the new settings.
Restore Settings Click this button to restore the previous settings.
Back Click this button to return to the top page.
*1
This item is available only when you click Confirm / Change.
Speed Dial Displays the selected speed dial code.
Name Displays the name registered under the speed dial code.
Phone Number Displays the fax number registered under the speed dial code.
Apply New Settings Click this button to apply the new settings.
Back Click this button to return to the top page.
178
Dell™ Printer Configuration Web Tool
FAX Group
Purpose:
To view the fax group entries registered on the FAX Group page.
Values:
FAX Group (Confirm/Change, Create)
Purpose:
To view or edit the fax number group entries on the FAX Group page, or create a new entry. The following items are
in the dialog box that appears when you click Confirm / Change or Create on the FAX Group top page.
Values:
FAX Group (Delete)
Purpose:
To delete the fax number group entries registered on the FAX Group page. The following items are in the dialog box
that appears when you click Delete on the FAX Group top page.
Values:
ID Displays a fax group ID.
Name Displays the assigned group name. (Not in Use) is displayed when there is no registration.
Delete Deletes the entry for the selected group ID.
Confirm / Change Displays a dialog box where you can edit the entry for the selected group ID.
Create Displays a dialog box where you can create a new entry under the selected group ID.
FAX Group ID Displays the selected group ID.
Name Allows you to view or edit the name assigned for the group ID, or enter a
new group name.
Delete
*1
Click this button to delete the current entry.
FAX Speed Dial Speed Dial List to: Selecting each button displays a list of entries for the group of speed dial
codes indicated on the button.
Speed Dial Displays the speed dial code. Select the check box on the left to add the
speed dial code in the group.
Name Displays the name registered for the speed dial code. (Not in Use) is
displayed when there is no registration.
Phone Number Allows you to view or edit the fax number of an entry registered under the
selected speed dial code, or enter a fax number for the new entry.
Apply New Settings Click this button to apply the new settings.
Restore Settings Click this button to restore the previous settings.
Back Click this button to return to the top page.
*1
This item is available only when you click Confirm / Change.
ID Displays the selected group ID.
Name Displays the name assigned for the group ID.
Apply New Settings Click this button to apply the new settings.
Back Click this button to return to the top page.
Dell™ Printer Configuration Web Tool
179
Tray Management
Use the Tray Management menu to set the paper size and type of paper loaded in tray1 and the optional 550-sheet
feeder.
Values:
MPF Mode Sets the MPF Mode.
MPF Paper Size
*1
Sets the size of paper loaded in the MPF.
MPF Paper Type
*1
Sets the type of paper loaded in the MPF.
MPF Custom Paper
Size - Y
*1
Sets the length of custom size paper loaded in the MPF.
MPF Custom Paper
Size - X
*1
Sets the width of custom size paper loaded in the MPF.
MPF Display Tray
Prompt
*1
Sets whether to display a popup message that prompts the user to set the paper size and type when
the paper is loaded in the MPF.
Tray 1 Paper Size Sets the size of paper loaded in tray1.
Tray 1 Paper Type Sets the type of paper loaded in tray1.
Tray 1 Custom Paper
Size - Y
Sets the length of custom size paper loaded in tray1.
Tray 1 Custom Paper
Size - X
Sets the width of custom size paper loaded in tray1.
Tray 1 Display Tray
Prompt
Sets whether to display a popup message that prompts the user to set the paper size and type when
the paper is loaded in tray1.
Tray 2 Paper Size
*2
Sets the size of paper loaded in the optional 550-sheet feeder.
Tray 2 Paper Type
*2
Sets the type of paper loaded in the optional 550-sheet feeder.
Tray 2 Custom Paper
Size - Y
*2
Sets the length of custom size paper loaded in the optional 550-sheet feeder.
Tray 2 Custom Paper
Size - X
*2
Sets the width of custom size paper loaded in the optional 550-sheet feeder.
Tray 2 Display Tray
Prompt
*2
Sets whether to display a popup message that prompts the user to set the paper size and type when
the paper is loaded in the optional 550-sheet feeder.
1st Priority Sets the paper source to be used as the first priority.
2nd Priority Sets the paper source to be used as the second priority.
3rd Priority
*2
Sets the paper source to be used as the third priority.
*1
This item is available only when Use Panel Settings is selected in MPF Mode.
*2
This item is available only when the optional 550-sheet feeder is installed.
180
Dell™ Printer Configuration Web Tool
Understanding the Printer Menus
181
15
Understanding the Printer Menus
When your printer is connected to a network and available to a number of users, the access to the Admin
Settings can be limited. This prevents other users from using the operator panel to inadvertently change a user
default that has been set by the administrator.
However, you can use your printer driver to override user defaults and select settings for individual print jobs.
Report / List
Use the Report/List menu to print various types of reports and lists.
System Settings
Purpose:
To print a list of the current user default values, the installed options, the amount of installed print memory, and the
status of printer supplies.
Panel Settings
Purpose:
To print a detailed list of all the settings of the printer menus.
PCL Fonts List
Purpose:
To print a sample of the available PCL fonts.
PCL Macros List
Purpose:
To print the information on the downloaded PCL macro.
PS Fonts List
Purpose:
To print a sample of the available PS fonts.
PDF Fonts List
Purpose:
To print a sample of the available PDF fonts.
Job History
Purpose:
To print a detailed list of the print, copy, fax, or scan jobs that have been processed. This list contains the last 20 jobs.
Error History
Purpose:
To print a detailed list of paper jams and fatal errors.
182
Understanding the Printer Menus
Print Meter
Purpose:
To print the reports for the total number of pages printed.
Demo Page
Purpose:
To print a Demo page.
Protocol Monitor
Purpose:
To print a detailed list of monitored protocols.
Speed Dial
Purpose:
To print the list of all members stored as speed dial numbers.
Address Book
Purpose:
To print the list of all addresses stored as Address Book information.
Server Address
Purpose:
To print the list of all members stored as Server Address information.
Fax Activity
Purpose:
To print the report of faxes you recently received or sent.
Fax Pending
Purpose:
To print the list of status of pending faxes.
Stored Documents
NOTE:
Stored Documents feature is available only when
RAM Disk
under
System Settings
is enabled.
Purpose:
To print a list of all files stored for Secure Print, Private Mail Box Print, Public Mail Box Print, and Proof Print in the
RAM disk.
Understanding the Printer Menus
183
Printing a Report/List Using the Operator Panel
1
Press the
(Information)
button.
2
Ta p
Report/List
.
3
Tap until the desired report or list appears, and then select that report or list.
4
Ta p
Print
.
The selected report or list is printed.
Printing a Report/List Using the Tool Box
1
Click
Start
All Programs
Dell Printers
Dell Printer Hub
or
Dell Printer Management Tool
.
For Windows
®
10: Click the Start button
Dell Printer Hub
or
Dell Printer Management Tool
.
2
For Dell Printer Hub, select the printer from
My Printers
on the home screen.
For Dell Printer Management Tool, select the printer displayed by default, or another printer from the drop-down
list on the upper-right corner of the home screen.
3
Click the shortcut to the
Tool Box
on the left of the screen.
The
Tool Box
opens.
4
Ensure that the
Printer Setting Reports
tab is open.
5
Select
Reports
from the list at the left side of the page.
The
Reports
page appears.
6
Click the button for the desired report or list.
The report or list is printed
Wi-Fi | WPS
NOTE:
The
Wi-Fi|WPS
menu is available on the Dell™ Cloud Multifunction Printer | H815dw only.
Use the Wi-Fi|WPS menu to confirm or specify wireless network settings or connections.
Wi-Fi
Use the Wi-Fi menu to confirm or specify wireless network settings.
For details, see "Wi-Fi."
Wi-Fi Direct
Use the Wi-Fi Direct menu to confirm or specify Wi-Fi Direct network settings.
For details, see "Wi-Fi Direct."
WPS (Connect via PBC)
Use WPS (Connect via PBC) menu to start configurations of the Wi-Fi Direct network with WPS-PBC.
For details, see "WPS Setup."
WPS (Connect via PIN)
Use WPS (Connect via PIN) menu to start configurations of the Wi-Fi Direct network with WPS-PIN.
For details, see "WPS Setup."
184
Understanding the Printer Menus
Paired Device
NOTE:
The
Paired Device
menu is available on the Dell Cloud Multifunction Printer | H815dw only.
Use the Paired Device menu to confirm the device name in the Paired Device list, if there is any device
connected to the printer via Wi-Fi Direct.
You can disconnect the paired device from this list. For details, see "Disconnecting Wi-Fi Direct Network."
Admin Settings
Use the Admin Settings menu to configure a variety of printer features.
Phone Book
Use the Phone Book menu to configure the speed dial and group dial settings.
Individuals
Purpose:
To store up to 200 frequently dialed numbers in speed dial locations.
Groups
Purpose:
To create a group of fax destinations and register it under a two-digit dial code. Up to six group dial codes can be
registered.
PCL
Use the PCL menu to change printer settings that only affect jobs using the PCL emulation printer language.
NOTE:
Values marked by an asterisk (*) are the factory default menu settings.
Paper Tray
Purpose:
To specify the default paper tray.
Values:
Paper Size
Purpose:
To specify the default paper size.
Auto
*
MPF
Tray1
Tray2
*1
*1
This item is available only when the optional 550-sheet
feeder is installed.
Understanding the Printer Menus
185
Values:
mm series
inch series
A4
(210x297mm)
*1
A5
(148x210mm)
A6
(105x148mm)
B5
(182x257mm)
B6
(128x182mm)
Letter
(8.5x11")
Folio
(8.5x13")
Legal
(8.5x14")
Statement
(5.5x8.5")
Executive
(7.3x10.5")
Envelope #10
(4.1x9.5")
Monarch Env.
(3.9x7.5")
DL Env.
(110x220mm)
C5 Env.
(162x229mm)
Postcard
(100x148mm)
Custom Paper Size
*1
Denotes country-specific factory default value.
Letter
(8.5x11")
*1
Folio
(8.5x13")
186
Understanding the Printer Menus
NOTE:
Selecting a custom size for the paper size prompts you to enter a custom length and width.
Orientation
Purpose:
To specify how text and graphics are oriented on the page.
Values:
2 Sided Print
Purpose:
To specify whether to print on both sides of a sheet of paper.
Legal
(8.5x14")
Statement
(5.5x8.5")
A4
(210x297mm)
A5
(148x210mm)
A6
(105x148mm)
B5
(182x257mm)
B6
(128x182mm)
Executive
(7.3x10.5")
Envelope #10
(4.1x9.5")
Monarch Env.
(3.9x7.5")
DL Env.
(110x220mm)
C5 Env.
(162x229mm)
Postcard
(100x148mm)
Custom Paper Size
*1
Denotes country-specific factory default value.
Portrait
*
Prints text and graphics parallel to the short edge of the paper.
Landscape Prints text and graphics parallel to the long edge of the paper.
Understanding the Printer Menus
187
Values:
Font
Purpose:
To specify the default font from the fonts registered in the printer.
Values:
1 Sided
*
Does not print on both sides of a sheet of paper.
2 Sided Flip on Long Edge
*
Prints on both sides of a sheet of paper to be bound by long edge.
Flip on Short Edge Prints on both sides of a sheet of paper to be bound by short edge.
CG Times Albertus Md Palatino Roman
CG Times It Albertus XBd Palatino It
CG Times Bd Clarendon Cd Palatino Bd
CG Times BdIt Coronet Palatino BdIt
Univers Md Marigold ITCBookman Lt
Univers MdIt Arial ITCBookman LtIt
Univers Bd Arial It ITCBookmanDm
Univers BdIt Arial Bd ITCBookmanDm It
Univers MdCd Arial BdIt HelveticaNr
Univers MdCdIt Times New HelveticaNr Ob
Univers BdCd Times New It HelveticaNr Bd
Univers BdCdIt Times New Bd HelveticaNr BdOb
AntiqueOlv Times New BdIt N C Schbk Roman
AntiqueOlv It Symbol N C Schbk It
AntiqueOlv Bd Wingdings N C Schbk Bd
CG Omega Line Printer N C Schbk BdIt
CG Omega It Times Roman ITC A G Go Bk
CG Omega Bd Times It ITC A G Go BkOb
CG Omega BdIt Times Bd ITC A G Go Dm
GaramondAntiqua Times BdIt ITC A G Go DmOb
Garamond Krsv Helvetica ZapfC MdIt
Garamond Hlb Helvetica Ob ZapfDingbats
GaramondKrsvHlb Helvetica Bd C39 Narrow
Courier
*
Helvetica BdOb C39 Regular
Courier It CourierPS C39 Wide
Courier Bd CourierPS Ob OCR-A
Courier BdIt CourierPS Bd OCR-B
LetterGothic CourierPS BdOb
LetterGothic It SymbolPS
LetterGothic Bd
188
Understanding the Printer Menus
Symbol Set
Purpose:
To specify a symbol set for a specified font.
Values:
Font Size
Purpose:
To specify the font size for scalable typographic fonts.
Values:
Font size refers to the height of the characters in the font. One point equals approximately 1/72 of an inch
(0.35 mm).
NOTE:
The
Font Size
menu is only displayed for typographic fonts.
Font Pitch
Purpose:
To specify the font pitch for scalable mono spaced fonts.
Values:
Font pitch refers to the number of fixed-space characters in a horizontal inch of type. For non-scalable mono spaced
fonts, the pitch is displayed, but cannot be changed.
NOTE:
The
Font Pitch
menu is only displayed for fixed or mono spaced fonts.
DESKTOP MATH-8 WIN 3.0
DNGBTSMS MC TEXT WINBALT
ISO-11 MS PUB WINGDINGS
ISO-15 PC-1004 WIN L1
ISO-17 PC-775 WIN L2
ISO-21 PC-8 WIN L5
ISO-4 PC-850 PC CYR
ISO-6 PC-852 PC-866U
ISO-60 PC-8 DN ISO CYR
ISO-69 PC-8 TK WIN CYR
ISO L1 PI FONT GREEK-8
ISO L2 PS MATH WIN-GRK
ISO L5 PS TEXT PC-851
ISO L6 ROMAN-8
*
PC8-GRK
LEGAL SYMBOL ISO-GRK
12.00
*
Sets the values in increments of 0.25.
Available Range: 4.00 – 50.00
10.00
*
Sets the value in increments of 0.01.
Available Range: 6.00–24.00
Understanding the Printer Menus
189
Form Line
Purpose:
To set the number of lines in a page.
Values:
mm series
inch series
The printer sets the amount of space between each line (vertical line spacing) based on the Form Line and
Orientation menu items. Select the correct Orientation before changing Form Line.
See also:
"Orientation"
Quantity
Purpose:
To set the default print quantity. (Set the number of copies required for a specific job from the printer driver. Values
selected from the printer driver always override values selected from the operator panel.)
Values:
Image Enhance
Purpose:
To specify whether to enable the Image Enhance feature, which makes the boundary line between black and white
smoother to decrease jagged edges and enhance the visual appearance.
Values:
64
*1
Sets the value in increments of 1.
Available Range: 5–128
*1
Denotes country-specific factory default values.
60
*1
Sets the value in increments of 1.
Available Range: 5–128
*1
Denotes country-specific factory default values.
1
*
Sets the value in increments of 1.
Available Range: 1–999
Off Disables the Image Enhance feature.
On
*
Enables the Image Enhance feature.
190
Understanding the Printer Menus
Hex Dump
Purpose:
To help isolate the source of a print job problem. With Hex Dump selected, all data sent to the printer is printed in
hexadecimal and character representation. Control codes are not executed.
Values:
Draft Mode
Purpose:
To save toner by printing in the draft mode. The print quality is reduced when printing in the draft mode.
Values:
Line Termination
Purpose:
To add the line termination commands.
Values:
Ignore Form Feed
Purpose:
To specify whether to ignore blank pages that only contain Form Feed control codes.
Values:
Disable
*
Disables the Hex Dump feature.
Enable Enables the Hex Dump feature.
Disable
*
Does not print in the draft mode.
Enable Prints in the draft mode.
Off
*
The line termination command is not added.
CR=CR, LF=LF, FF=FF
Add-LF The LF command is added.
CR=CR-LF, LF=LF, FF=FF
Add-CR The CR command is added.
CR=CR, LF=CR-LF, FF=CR-FF
CR-XX The CR and LF commands are added.
CR=CR-LF, LF=CR-LF, FF=CR-FF
Off
*
Disables the Ignore Form Feed feature.
On Enables the Ignore Form Feed feature.
Understanding the Printer Menus
191
A4 Wide
Purpose:
To expand the printable area width.
Values:
Barcode Mode
Purpose:
To specify whether to enable the barcode mode, which is suitable for barcode printing.
Values:
NOTE:
Be sure to set to
Disable
after using the barcode mode.
PS
Use the PS menu to change printer settings that only affect jobs using the PostScript 3 Compatible emulation
printer language.
NOTE:
Values marked by an asterisk (*) are the factory default menu settings.
PS Error Report
Purpose:
To specify whether the contents of the errors concerning PostScript 3 Compatible page description language are
printed.
The change becomes effective after the printer is turned off and then on again.
Values:
NOTE:
Instructions from the PS driver override the settings specified on the operator panel.
PS Job Time-out
Purpose:
To specify the execution time for one PostScript 3 Compatible job. The change becomes effective after the printer is
turned off and then on again.
Values:
Off
*
Disables A4 Wide.
On Enables A4 Wide.
Disable
*
Disables the barcode mode.
Enable Enables the barcode mode.
Off Discards the print job without printing an error message.
On
*
Prints an error message before it discards the job.
Off
*
Job time-out does not occur.
On 1 minute
*
An error concerning the PostScript 3 Compatible page description
language occurs if processing is not completed after the specified
time.
Available Range: 1-900 minutes
192
Understanding the Printer Menus
Paper Select Mode
Purpose:
To specify the way to select the tray for PostScript 3 Compatible mode. The change becomes effective after the
printer is turned off and then on again.
Values:
PDF
Use the PDF menu to change printer settings that only affect the PDF jobs.
NOTE:
Values marked by an asterisk (*) are the factory default menu settings.
Quantity
Purpose:
To specify the number of copies to print.
Values:
2 Sided Print
Purpose:
To specify whether to print on both sides of a sheet of paper.
Values:
Print Mode
Purpose:
To specify the print mode.
Values:
Auto
*
The tray is selected as the same setting as in the PCL mode.
Select From Tray The tray is selected in a method compatible with regular PostScript 3 Compatible printers.
1
*
Sets the value in increments of 1.
Available Range: 1–999
1 Sided
*
Does not print on both sides of a sheet of paper.
2 Sided Flip on Long Edge* Prints on both sides of a sheet of paper to be bound by long edge.
Flip on Short Edge Prints on both sides of a sheet of paper to be bound by short edge.
Normal
*
For documents with normal sized characters.
High Quality For documents with small characters or thin lines, or documents printed using a dot-matrix printer.
High Speed Prints with the higher speed than the Normal mode, but the quality is less.
Understanding the Printer Menus
193
PDF Password
Purpose:
To specify the password to print a PDF file secured with a document open password (password to open the PDF file).
Values:
Collation
Purpose:
To specify whether to sort the job.
Values:
Output Size
Purpose:
To specify the output paper size for PDF.
Values:
Layout
Purpose:
To specify the output layout.
Values:
Detect Job Separator
Purpose:
To specify whether to detect the end of the job in printing PDF files successively.
Values:
Enter PDF Password Enter the document open password to print the secure PDF.
Collated Sorts the job.
Uncollated
*
Does not sort the job.
A4
*1
Letter
*1
Auto
*1
The default paper size is displayed.
Auto %
*
100% (No Zoom)
Booklet
2 Pages Up
4 Pages Up
Off Disables the Detect Job Separator feature.
On
*
Enables the Detect Job Separator feature.
194
Understanding the Printer Menus
Network
Use the Network menu to change the printer settings affecting jobs sent to the printer through the wired or
wireless network.
NOTE:
Values marked by an asterisk (*) are the factory default menu settings.
Wi-Fi
NOTE:
The Wi-Fi feature is available on the Dell Cloud Multifunction Printer | H815dw only.
Purpose:
To confirm or specify wireless network settings.
Wi-Fi
Purpose:
To specify whether to enable the Wi-Fi feature.
Values:
Wi-Fi Status
Purpose:
To confirm the wireless communication status.
Values:
Wi-Fi Setup Wizard
NOTE:
Wi-Fi Setup Wizard is available only when the printer is connected using the wireless network.
Purpose:
To configure the wireless network interface.
Values:
Off Disables the Wi-Fi feature.
On Enables the Wi-Fi feature.
Status Good
Acceptable
Low
No Reception
SSID Displays the name that identifies the wireless network.
Encryption Type Displays the encryption type.
Select access point Select the access point from the list.
WEP Key When you select an access point using WEP as the
encryption type, enter the WEP key.
Passphrase When you select an access point using WPA, WPA2, or
Mixed as the encryption type, enter the passphrase.
Manual SSID Setup Enter SSID Specifies a name to identify the wireless network. Up to 32
alphanumeric characters can be entered.
Understanding the Printer Menus
195
WPS Setup
Purpose:
To configure the wireless network using WPS.
Values:
Infrastructure Select when you configure the wireless settings through the
access point such as a wireless router.
No Security
*
Specifies No Security to configure the wireless settings
without specifying an encryption type.
Mixed mode PSK Select to configure the wireless settings with the encryption
type of Mixed mode PSK. Mixed mode PSK automatically
selects the encryption type from either WPA-PSK-TKIP,
WPA-PSK-AES, or WPA2-PSK-AES.
Passphrase Specifies the passphrase of
alphanumeric characters from 8 to 63.
WPA2-PSK-AES Select to configure the wireless settings with the encryption
type of WPA2-PSK-AES.
Passphrase Specifies the passphrase of
alphanumeric characters from 8 to 63.
(hex: 0-9, a-f, A-F, 16 to 64 characters)
WEP Specifies the WEP key to use through the wireless network.
For 64bit keys, 10 hexadecimal characters can be entered.
For 128bit keys, 26 hexadecimal characters can be entered.
Transmit Key Specifies the transmit key from Auto
*
,
WEP Key 1, WEP Key 2, WEP Key 3,
and WEP Key 4.
Ad-hoc Select to configure the wireless settings without the access
point such as a wireless router.
No Security
*
Select to configure the wireless settings without specifying
the encryption type from WEP.
WEP Specifies the WEP key to use through the wireless network.
For 64bit keys, up to 10 hexadecimal characters can be
entered. For 128bit keys, up to 26 hexadecimal characters
can be entered.
Transmit Key Specifies the transmit key from WEP
Key 1
*
, WEP Key 2, WEP Key 3, and
WEP Key 4.
Push Button
Configuration
*
Start Configuration Configures the wireless settings with WPS-PBC.
PIN Code Start Configuration Configures the wireless settings using the PIN code assigned automatically
by the printer.
Print PIN Code Prints the PIN code. Confirm it when entering PIN assigned to the printer
into your computer.
196
Understanding the Printer Menus
IP Mode
Purpose:
To configure the IP mode.
Values:
TCP/IP
Purpose:
To configure TCP/IP settings.
Values:
IPsec
NOTE:
IPsec feature is available only when IPsec is enabled on the Dell Printer Configuration Web Tool.
Purpose:
Disables IPsec.
Dual Stack
*
Uses both IPv4 and IPv6 to set the IP address.
IPv4 Mode Uses IPv4 to set the IP address.
IPv6 Mode Uses IPv6 to set the IP address.
Get IP Address AutoIP
*
Sets the IP address automatically. The printer will first try to get the IP
address from the DHCP server. If the printer cannot get the IP address, then
the printer uses the link local address. A random value in the range of
169.254.0.0 to 169.254.255.255 that is not currently in use on the network is
set as the IP address. The subnet mask is set as 255.255.0.0.
BOOTP Sets the IP address using BOOTP.
RARP Sets the IP address using RARP.
DHCP Sets the IP address using DHCP.
Panel Use this option when you want to set the IP address manually on the
operator panel.
IP Address When an IP address is being set manually, the IP is allocated to the printer
using the format nnn.nnn.nnn.nnn. Each octet that makes up
nnn.nnn.nnn.nnn is a value in the range of 0 to 255.
Subnet Mask When an IP address is being set manually, the subnet mask is specified using
the format nnn.nnn.nnn.nnn. Each octet that makes up nnn.nnn.nnn.nnn is
a value in the range of 0 to 255.
255.255.255.255 cannot be specified as the subnet mask.
Gateway Address When an IP address is being set manually, the gateway address is specified
using the format nnn.nnn.nnn.nnn. Each octet that makes up
nnn.nnn.nnn.nnn is a value in the range of 0 to 255.
127 and any value in the range of 224 to 254 cannot be specified for the first
octet of a gateway address.
Understanding the Printer Menus
197
Reset Wi-Fi
Purpose:
To initialize wireless network settings. After executing this function and rebooting the printer, all wireless network
settings are reset to their default values.
Wi-Fi Direct
NOTE:
The Wi-Fi Direct feature is available on the Dell Cloud Multifunction Printer | H815dw only.
Purpose:
To configure the Wi-Fi Direct network settings.
Values:
Wi-Fi Direct Disable
*
Disables the Wi-Fi Direct network.
Enable Enables the Wi-Fi Direct network.
Group Role Auto Automatically resolves the group role for Wi-Fi Direct.
Group Owner
*
Sets the printer as the Group Owner when using Wi-Fi Direct. Setting the
printer to become the group owner makes it possible for devices to discover
this printer. The SSID of the printer will be then displayed in the list of
wireless networks on your Wi-Fi mobile device.
Device Name Specifies the printer name that identifies the Wi-Fi Direct network with up
to 32 alphanumeric characters. Confirm it when selecting the printer name
on your Wi-Fi certified device.
Paired Device Displays the status of the Wi-Fi Direct connections between the printer and
up to 3 Wi-Fi mobile devices.
Disconnect All Disconnects all the Wi-Fi Direct connections.
Disconnect now Disconnects all the Wi-Fi Direct connections right now.
Disconnect and Reset
Passphrase
Disconnects the Wi-Fi Direct connections and resets the passphrase.
SSID Displays the name that identifies the Wi-Fi Direct network. You can also
specify the name with up to 32 alphanumeric characters ("DIRECT-XY"
cannot be changed). Confirm it when selecting the Wi-Fi Direct network
name on the Wi-Fi mobile devices.
Passphrase Displays the passphrase. Confirm it when entering the passphrase into the
Wi-Fi mobile devices.
Print Passphrase Prints the passphrase. Confirm it when entering the passphrase into the
Wi-Fi mobile devices.
Reset Passphrase Resets the passphrase.
WPS Setup Configures the Wi-Fi Direct network using WPS.
Push Button
Configuration
*
Configures the Wi-Fi Direct network with WPS-PBC.
PIN Code Configures the Wi-Fi Direct network using PIN code assigned automatically
by the printer.
Print PIN Code Prints the PIN code. Confirm it when entering PIN
assigned to the printer into your Wi-Fi mobile device.
Reset Code Resets the PIN code.
198
Understanding the Printer Menus
Ethernet
NOTE:
When the Ethernet cable is connected,
Ethernet
is displayed.
Purpose:
To confirm or specify wired network settings.
IP Mode
Purpose:
To configure the IP mode.
Values:
TCP/IP
Purpose:
To configure TCP/IP settings.
Values:
IPsec
NOTE:
IPsec feature is available only when IPsec is enabled on the Dell Printer Configuration Web Tool.
Purpose:
Disables IPsec.
Dual Stack
*
Uses both IPv4 and IPv6 to set the IP address.
IPv4 Mode Uses IPv4 to set the IP address.
IPv6 Mode Uses IPv6 to set the IP address.
Get IP Address AutoIP
*
Sets the IP address automatically. The printer will first try to get the IP
address from the DHCP server. If the printer cannot get the IP address, then
the printer uses the link local address. A random value in the range of
169.254.0.0 to 169.254.255.255 that is not currently in use on the network is
set as the IP address. The subnet mask is set as 255.255.0.0.
BOOTP Sets the IP address using BOOTP.
RARP Sets the IP address using RARP.
DHCP Sets the IP address using DHCP.
Panel Use this option when you want to set the IP address manually on the
operator panel.
IP Address When an IP address is being set manually, the IP is allocated to the printer
using the format nnn.nnn.nnn.nnn. Each octet that makes up
nnn.nnn.nnn.nnn is a value in the range of 0 to 255.
Subnet Mask When an IP address is being set manually, the subnet mask is specified using
the format nnn.nnn.nnn.nnn. Each octet that makes up nnn.nnn.nnn.nnn is
a value in the range of 0 to 255.
255.255.255.255 cannot be specified as the subnet mask.
Gateway Address When an IP address is being set manually, the gateway address is specified
using the format nnn.nnn.nnn.nnn. Each octet that makes up
nnn.nnn.nnn.nnn is a value in the range of 0 to 255.
127 and any value in the range of 224 to 254 cannot be specified for the first
octet of a gateway address.
Understanding the Printer Menus
199
Connection Speed
NOTE:
Connection Speed feature is available only when the printer is connected using the wired network.
Purpose:
To specify the communication speed and the duplex settings of Ethernet. The change becomes effective after the
printer is turned off and then on again.
Values:
Protocols
Purpose:
To enable or disable each protocol. The change becomes effective after the printer is turned off and then on again.
Values:
Auto
*
Detects the Ethernet settings automatically.
10BASE-T Half Uses 10BASE-T Half-duplex.
10BASE-T Full Uses 10BASE-T Full-duplex.
100BASE-TX Half Uses 100BASE-TX Half-duplex.
100BASE-TX Full Uses 100BASE-TX Full-duplex.
1000BASE-T Full Uses 1000BASE-T Full-duplex.
LPD Disable Disables the Line Printer Daemon (LPD) port.
Enable
*
Enables the Line Printer Daemon (LPD) port.
Port9100 Disable Disables the Port9100 port.
Enable
*
Enables the Port9100 port.
FTP Disable Disables FTP port.
Enable
*
Enables FTP port.
IPP Disable Disables IPP port.
Enable
*
Enables IPP port.
SMB TCP/IP Disable Disables SMB TCP/IP port.
Enable
*
Enables SMB TCP/IP port.
WSD Print Disable Disables Web Services on Devices (WSD) print.
Enable
*
Enables Web Services on Devices (WSD) print.
WSD Scan Disable Disables Web Services on Devices (WSD) scan.
Enable
*
Enables Web Services on Devices (WSD) scan.
Network TWAIN Disable Disables Network TWAIN.
Enable
*
Enables Network TWAIN.
SNMP UDP Disable Disables the Simple Network Management Protocol (SNMP) UDP port.
Enable
*
Enables the Simple Network Management Protocol (SNMP) UDP port.
E-mail Alert Disable Disables the E-mail Alert feature.
Enable
*
Enables the E-mail Alert feature.
Dell Printer Configuration
Web Tool
Disable Disables an access to Dell Printer Configuration Web Tool embedded in the
printer.
Enable
*
Enables an access to Dell Printer Configuration Web Tool embedded in the
printer.
200
Understanding the Printer Menus
Advanced Settings
Purpose:
To specify advanced network settings.
IP Filter
NOTE:
IP Filter feature is available only for
LPD
or
Port9100
.
Purpose:
To block data received from certain IP addresses through the wired or wireless network. You can set up to five IP
addresses. The change becomes effective after the printer is turned off and then on again.
Values:
IEEE 802.1x
NOTE:
IEEE 802.1x feature is available only when the printer is connected using Ethernet cable and it is available only when the
IEEE 802.1x authentication is enabled.
Purpose:
To disable IEEE 802.1x authentication. The change becomes effective after the printer is turned off and then on
again.
Bonjour(mDNS) Disable Disables Bonjour (mDNS).
Enable
*
Enables Bonjour (mDNS).
Telnet Disable Disables Telnet.
Enable
*
Enables Telnet.
Update Address Book Disable Disables Update Address Book.
Enable
*
Enables Update Address Book.
HTTP-SSL/TLS
*1
Disable
*
Disables HTTP-SSL/TLS.
Enable Enables HTTP-SSL/TLS.
Google Cloud Print Disable Disables Google Cloud Print.
Enable
*
Enables Google Cloud Print.
Print from Widget Apps Disable Disables printing from the widget apps.
Enable
*
Enables printing from the widget apps.
Scan to Widget Apps Disable Disables scanning to the widget apps.
Enable
*
Enables scanning to the widget apps.
*1
This feature is available only when a digital certificate is set from the Dell Printer Configurations Web Tool. This printer supports only
TLS connections.
n (n is 1-5) IP Address Sets the IP address for Filter n.
Subnet Mask Sets the address mask for Filter n.
Mode Off
*
Disables the IP Filter feature for Filter n.
Accept Accepts an access from the specified IP address.
Reject Rejects an access from the specified IP address.
Understanding the Printer Menus
201
PS Data Format
Purpose:
To specify PostScript 3 Compatible communication protocol, you can configure the PS Data Format settings.
The change becomes effective after the printer is turned off and then on again.
Values:
Reset LAN
Purpose:
To initialize wired network data stored in non-volatile memory (NVM). After executing this function and rebooting
the printer, all wired network settings are reset to their default values.
Delete All Certificates
Purpose:
To delete all certificates of the printer. After executing this function and rebooting the printer, all certificates are
deleted.
Fax Settings
Use the Fax Settings menu to configure the basic fax settings.
NOTE:
Values marked by an asterisk (*) are the factory default menu settings.
Fax Line Settings
Purpose:
To configure basic settings for the fax line.
Fax Number
Purpose:
To set the fax number of the printer, which will be printed on the header of a fax message.
NOTE:
Ensure to specify
Fax Number
before using
Junk Fax Setup
.
Auto
*
Used when auto-detecting the PostScript 3 Compatible communication protocol.
Standard Used when the communication protocol is in ASCII interface.
BCP Used when the communication protocol is in binary format.
TBCP Used when the communication protocol supports both ASCII and binary data to switch
between them according to the specified control code.
Binary Used when no special processing is required for data.
202
Understanding the Printer Menus
Country
Purpose:
To select the country where the printer is used.
Values:
Fax Header Name
Purpose:
To set the sender name to be printed on the header on faxes.
Line Type
Purpose:
To select the default line type.
Values:
Line Monitor
Purpose:
To set the volume of the line monitor, which audibly monitors a transmission through the internal speaker until a
connection is made.
Values:
Australia Italy Singapore
Austria Japan
*
South Africa
Belgium Luxembourg Spain
Canada Malaysia Sweden
Colombia Mexico Switzerland
Denmark Netherlands Thailand
France New Zealand Turkey
*
Germany Norway United Kingdom
Greece
*
Poland
*
United States
Iceland
*
Portugal
*
Unknown
Ireland Saudi Arabia
*
*
Available on the Dell Smart Multifunction Printer | S2815dn only.
PSTN
*
Uses PSTN.
PBX Uses PBX.
Off Turns off the volume of the line monitor.
Low Sets the volume of the line monitor to Low.
Medium
*
Sets the volume of the line monitor to Medium.
High Sets the volume of the line monitor to High.
Understanding the Printer Menus
203
DRPD Pattern
Purpose:
To provide a separate number for faxing with a distinctive ring pattern.
Values:
Incoming Defaults
Purpose:
To configure settings for incoming fax.
Pattern1–7 DRPD is a service provided by some telephone companies. DRPD Patterns are specified by your
telephone company. The patterns provided with your printer are shown below:
Ask your telephone company which pattern you need to select to use this service. For example, Pattern
7 is the New Zealand FaxAbility distinctive ringing pattern: rings for 400 ms, stops for 800 ms, rings
for 400 ms and stops for 1400 ms. This pattern is repeated over and over again. This printer only
responds to Distinctive Alert cadence(s) DA4 in New Zealand.
Pattern 1
Pattern 2
Pattern 3
Pattern 4
*
Pattern 5
Pattern 6
Pattern 7
204
Understanding the Printer Menus
Receive Mode
Purpose:
To select the default fax receiving mode.
Values:
Ring Tone Volume
Purpose:
To set the volume of the ring tone, which indicates that an incoming call is a telephone call through the internal
speaker when Receive Mode is set to Telephone/Fax.
Values:
Auto Receive Setup
Purpose:
To configure settings for automatic fax reception.
Values:
Telephone Automatic fax reception is turned off. You can receive a fax by picking up the handset of the external
telephone and then pressing the remote receive code, or by tapping
Manual Receive
in
On
Hook
and then tapping
Receive
. For details about
Manual Receive
, see "Receiving a Fax
Manually in the Telephone Mode."
Fax
*
Automatically receives faxes.
Telephone / Fax When the printer receives an incoming fax, the external telephone rings for the time specified in
Auto Receive Tel/Fax
, and then the printer automatically receives a fax. If an incoming call
is not a fax, the printer beeps from the internal speaker indicating that the call is a telephone call.
Ans Machine/Fax The printer can share a telephone line with an answering machine. In this mode, the printer will
monitor the fax signal and pick up the line if there are fax tones. If the phone communication in your
country is serial, this mode is not supported.
DRPD Before using the Distinctive Ring Pattern Detection (DRPD) option, a distinctive ring service must be
installed on your telephone line by the telephone company. After the telephone company has provided
a separate number for faxing with a distinctive ring pattern, configure the fax setup to monitor for
that specific ring pattern.
Off Turns off the volume of the ring tone.
Low Sets the volume of the ring tone to Low.
Medium Sets the volume of the ring tone to Medium.
High
*
Sets the volume of the ring tone to High.
Auto Receive Fax 0 second
*
Sets the interval at which the printer goes into the fax
receive mode after receiving an incoming call. The value is
set in increments of 1 second.
Available Range: 0-255 seconds
Auto Receive Tel/Fax 6 seconds
*
Sets the interval at which the printer goes into the fax
receive mode after the external telephone receives an
incoming call. The value is set in increments of 1 second.
Available Range: 0-255 seconds
Understanding the Printer Menus
205
Junk Fax Setup
Purpose:
To reject unwanted faxes by accepting faxes only from the fax numbers registered in the Phone Book.
Values:
Secure Receive
NOTE:
Secure Receive feature is available only when Panel Lock Control is set to Enable.
Purpose:
Allows you to password protect all the incoming faxes, and to set or change the password.
When the Secure Receive feature is enabled, the printer stores incoming faxes and prints them when the correct
password is entered on the operator panel.
Values:
Received Fax Forward
NOTE:
Forward to Email feature is available only when
E-Mail Server
information and
Forwarding E-mail
Address
are registered. For information on e-mail server settings, see "E-Mail Server" and on forwarding e-mail address
information, see "Fax Settings."
Purpose:
To set whether to forward incoming faxes to a specified destination.
Values:
Auto Receive Ans/Fax 21 seconds
*
Sets the interval at which the printer goes into the fax
receive mode after the external answering machine receives
an incoming call. The value is set in increments of 1
second.
Available Range: 0-255 seconds
Off
*
Does not reject faxes sent from unwanted numbers.
On Rejects faxes sent from unwanted numbers.
Secure Receive Set Disable
*
Does not require a password to print stored incoming faxes.
Enable Requires a password to print stored incoming faxes.
Change Password
*1
0000–9999 Sets or changes the password required to print stored incoming faxes.
*1
This item is available only when
Secure Receive Set
is set to
Enable
.
Off
*
Does not forward incoming faxes.
Forward Forwards incoming faxes to a specified destination. Prints incoming faxes if
an error occurs during the transfer.
Forwarding Number Specifies the fax number of the destination to which incoming faxes will be
forwarded.
Print and Forward Prints incoming faxes and also forwards them to a specified destination.
Forwarding Number Specifies the fax number of the destination to which incoming faxes will be
forwarded.
Forward to Email Forwards incoming faxes to specified e-mail addresses. Prints incoming
faxes if an error occurs during the transfer.
206
Understanding the Printer Menus
NOTE:
Depending on the e-mail server settings, the printer may not print incoming faxes when forwarding the incoming faxes to
e-mail addresses is not successful.
2 Sided Print
To set the duplex printing for fax.
Values:
Remote Receive
Purpose:
To receive a fax by pressing a remote receive code on the external telephone after picking up the handset of the
telephone.
Values:
Discard Size
Purpose:
To set the printer to discard images or any text at the bottom of a fax page when the entire page does not fit the
output paper.
Values:
Transmission Defaults
Purpose:
To configure settings for transmitting fax.
Print and Forward to
E-mail
Prints incoming faxes and also forwards them to specified e-mail addresses.
Forward to Server Forwards incoming faxes to a specified server address. Prints incoming
faxes if an error occurs during the transfer.
Print and Forward to
Server
Prints incoming faxes and also forwards them to a specified server address.
Off
*
Does not perform duplex printing.
On Performs duplex printing.
Off
*
Does not receive a fax by pressing a remote receive code on the external
telephone.
On Receives a fax by pressing a remote receive code on the external telephone.
Remote Receive Tone Specifies the tone in two digits to start Remote Receive.
Off
*
Prints excess images or text at the bottom of a fax page without discarding it.
On Discards any excess images or text.
Auto Reduction Automatically reduces a fax page to fit it onto the appropriate paper size.
Understanding the Printer Menus
207
Auto Redial Setup
Purpose:
To configure settings for automatic redial.
Values:
Tone / Pulse
Purpose:
To select the dialing t ype.
Values:
Prefix Dial
Purpose:
To select whether to set a prefix dial number.
Values:
Fax Cover Page
Purpose:
To set whether to attach a cover page to faxes.
Values:
NOTE:
This setting affects the setting of the direct fax driver, and the default setting of the fax function when the Fax tile is
added on the Home screen.
Redial Attempts 3
*
Sets the number of redial attempts to make when the
destination fax number is busy. If you enter 0, the printer
will not redial. The value is set in increments of 1.
Available Range: 0-13
Interval of Redial 1 minute
*
Sets the interval between redial attempts. The value is set
in increments of 1 minute.
Available Range: 1-15 minutes
Resend Delay 8 seconds
*
Sets the interval between re-send attempts. The value is set
in increments of 1 second.
Available Range: 3-255 seconds
Tone
*
Uses tone dialing.
Pulse(10PPS) Sets "DP (10PPS)" (Dial Pulse, 10 Pulse Per Second) as the dial type.
Pulse(20PPS) Sets "DP (20PPS)" (Dial Pulse, 20 Pulse Per Second) as the dial type.
Off
*
Does not set a prefix dial number.
On Sets a prefix dial number.
Prefix Dial Number Sets a prefix dial number of up to five digits. This number dials before any
auto dial number is started. It is useful for accessing the Private Automatic
Branch Exchange (PABX).
Off
*
Does not attach a cover page to faxes.
On Attaches a cover page to faxes.
208
Understanding the Printer Menus
Fax Header
Purpose:
To print the information of the sender on the header of the faxes.
Values:
NOTE:
If United States is selected for the setting of Country, this option does not appear on the menu. The setting is
fixed to On and cannot be changed. For information on the country setting, see "Setting Your Country."
ECM
Purpose:
To set whether to enable or disable the Error Correction Mode (ECM). To use the ECM, the remote machines must
also support the ECM.
Values:
Modem Speed
Purpose:
To adjust the fax modem speed when a fax transmission or reception error occurs.
Values:
Display Manual Fax Recipients
Purpose:
To set whether to display the fax number of the recipient on the Sending Fax screen when manually sending a fax.
Values:
Fax Reports
Purpose:
To configure settings for fax reports.
Off Does not print the sender
'
s information on the header of faxes.
On
*
Prints the sender
'
s information on the header of faxes.
Off Disables the ECM.
On
*
Enables the ECM.
2.4 Kbps
4.8 Kbps
9.6 Kbps
14.4 Kbps
33.6 Kbps
*
Off Does not display the fax number when manually sending a fax.
On
*
Displays the fax number when manually sending a fax.
Understanding the Printer Menus
209
Fax Activity
Purpose:
To set whether to automatically print a fax activity report after every 50 incoming and outgoing fax communications.
Values:
Fax Transmit
Purpose:
To set whether to print a transmission result after a fax transmission.
Values:
Fax Broadcast
Purpose:
To set whether to print a transmission result after a fax transmission to multiple destinations.
Values:
Fax Protocol
Purpose:
To set whether to print the protocol monitor report, which helps you identify the cause of a communication problem.
Va l u es :
System Settings
Use System Settings to configure the power saving mode, warning tones, time-out duration, display language,
and job log auto print settings.
NOTE:
Values marked by an asterisk (*) are the factory default menu settings.
General
Purpose:
To configure general settings for the printer.
Auto Print
*
Automatically prints a fax activity report after every 50 incoming and outgoing fax communications.
No Auto Print Does not automatically print a fax activity report after every 50 incoming and outgoing fax
communications.
Print Always Prints a transmission report after every fax transmission.
Print On Error
*
Prints a transmission report only when an error occurs.
Print Disable Does not print a transmission report after a fax transmission.
Print Always
*
Prints a transmission report after every fax transmission.
Print On Error Prints a transmission report only when an error occurs.
Print Disable Does not print a transmission report after a fax transmission to multiple destinations.
Print Always Prints a protocol monitor report after every fax transmission.
Print On Error Prints the protocol monitor report only when an error occurs.
Print Disable
*
Does not print the protocol monitor report.
210
Understanding the Printer Menus
Power Saver Timer
Purpose:
To specify the time for transition to power saver mode.
Values:
When you specify 1 minute for Sleep, the printer enters power saver mode 1 minute after it finishes a job. This
uses much less energy, but requires more warm-up time for the printer. Specify 1 minute if your printer shares an
electrical circuit with room lighting and you notice lights flickering.
Select a high value if your printer is in constant use. In most circumstances, this keeps the printer ready to operate
with minimum warm-up time.
Select a medium value if you want a balance between energy consumption and a shorter warm-up period.
The printer automatically returns to the standby mode from the power saver mode when it receives data from the
computer or remote fax machine. You can also change the status of the printer to the standby mode by pressing the
(Power Saver) button on the operator panel.
Date & Time
Purpose:
To specify the date and time formats.
Values:
mm / inch
Purpose:
To specify the default measurement unit displayed after the numeric value on the operator panel.
Values:
NOTE:
The default for
mm/inch
varies depending on other settings, such as
Country
and
Document Size
.
Sleep 7 minutes
*
Specifies the time taken by the printer to enter Sleep mode after it
finishes a job.
Available Range: 1–60 minutes
Deep Sleep 8 minutes
*
Specifies the time taken by the printer to enter Deep Sleep mode after it
has entered Sleep mode.
Available Range: 1–60 minutes
Time Zone Sets the time zone.
Date Sets the date depending on the
Format
settings.
Format Sets the date format.
Time Sets the time.
Format 12 Hour Sets the time in 12-hour format.
24 Hour Sets the time in 24-hour format.
Millimeters(mm)
*
Selects millimeter as the default measurement unit.
Inches(") Selects inch as the default measurement unit.
Understanding the Printer Menus
211
Screen Brightness
Purpose:
To adjust the screen brightness of the touch panel.
Values:
Audio Tone
Purpose:
To configure settings for tones emitted by the printer during operation or when a warning message appears.
Values:
5
*
Sets the brightness in ten levels, with ten being the brightest.
Available Range: 1-10
Control Panel Off
*
Does not emit a tone when the operator panel input is correct.
Soft Emits a tone when the operator panel input is correct.
Normal
Loud
Invalid Key Off
*
Does not emit a tone when the operator panel input is incorrect.
Soft Emits a tone when the operator panel input is incorrect.
Normal
Loud
Machine Ready Off Does not emit a tone when the printer is ready to process a job.
Soft Emits a tone when the printer is ready to process a job.
Normal
*
Loud
Copy Completed Off Does not emit a tone when a copy job is complete.
Soft Emits a tone when a copy job is complete.
Normal
*
Loud
Job Completed Off Does not emit a tone when a job other than a copy job is complete.
Soft Emits a tone when a job other than a copy job is complete.
Normal
*
Loud
Fault Tone Off Does not emit a tone when a job ends abnormally.
Soft Emits a tone when a job ends abnormally.
Normal
*
Loud
Alert Tone Off Does not emit a tone when a problem occurs.
Soft Emits a tone when a problem occurs.
Normal
*
Loud
212
Understanding the Printer Menus
Low Toner Alert Message
Purpose:
To specify whether to show the alert message when the toner is low.
Values:
OffHook Wake Up
Purpose:
To specify whether to wake up from Sleep or Deep Sleep mode when you pick up the handset of the external
telephone.
Values:
Out of Paper Off Does not emit a tone when the printer runs out of paper.
Soft Emits a tone when the printer runs out of paper.
Normal
*
Loud
Low Toner Alert Off Does not emit a tone when the toner is low.
Soft Emits a tone when the toner is low.
Normal
*
Loud
Auto Clear Alert Off
*
Does not emit a tone 5 seconds before the printer performs auto clear.
Soft Emits a tone 5 seconds before the printer performs auto clear.
Normal
Loud
NFC Authentication
*1
Off Does not emit a tone when an NFC card is placed on the NFC reader for
authentication.
Soft Emits a tone when an NFC card is placed on the NFC reader for authentication.
Normal
*
Loud
All Tones Off Disables all the alert tones.
Soft Sets the volume of all the alert tones at once.
Normal
*
Loud
*1
This item is available only on the Dell Cloud Multifunction Printer | H815dw.
Off Does not show the alert message when the toner is low.
On
*
Shows the alert message when the toner is low.
Off
*
Does not wake up from Sleep or Deep Sleep mode when you pick up the handset of the external
telephone.
On Wakes up from Sleep or Deep Sleep mode when you pick up the handset of the external telephone.
Understanding the Printer Menus
213
Auto Log Print
Purpose:
To automatically print a job history report after every 20 jobs.
Values:
Print logs can also be printed using the Report/List menu.
RAM Disk
Purpose:
To allocate memory to the RAM disk file system for the Secure Print, Private Mail Box Print, Public Mail Box Print,
and Proof Print features. The change becomes effective after the printer is turned off and then on again.
Values:
NOTE:
Restart your printer when you change the settings for the
RAM Disk
menu.
Fax Server Phone Book
Purpose:
To specify whether to search the phone numbers from the phone book for the LDAP server.
Values:
NOTE:
You can search the phone numbers only from the local Phone Book when
Fax Server Phone Book
is set to
Off.
E-mail Server Address Book
Purpose:
To specify whether to search the e-mail addresses from the address book for the LDAP server.
Values:
NOTE:
You can search the e-mail addresses only from the local Address Book when
E-mail Server Address Book
is set to Off.
Off
*
Does not
automatically print a job history report
.
On
Automatically prints a job history report
.
Off Does not allocate memory to the RAM disk file system. Secure Print, Private Mail
Box Print, Public Mail Box Print, and Proof Print jobs will abort and be recorded to
the job log.
On
*
260 MB Sets the allocation of memory to the RAM disk file system in increments of 20 MB.
Available Range:
20-300 MB
Off
*
Does not search the phone numbers from the phone book for the LDAP server.
On Searches the phone numbers from the phone book for the LDAP server.
Off
*
Does not search the e-mail addresses from the address book for the LDAP server.
On Searches the e-mail addresses from the address book for the LDAP server.
214
Understanding the Printer Menus
Power On Wizard
Purpose:
To perform initial setup for the printer.
Max E-mail Size
Purpose:
To specify the maximum size of e-mail that can be sent.
Values:
Timers
Purpose:
To configure timer settings.
Auto Reset
Purpose:
To automatically reset the settings for Copy, Scan, Fax, E-mail, or Print to the default settings and return to the
standby mode after you do not specify any settings for the specified time.
Values:
Fault Time-out
Purpose:
To specify the amount of time the printer waits before canceling a job that stops abnormally. The print job is canceled if the time-
out time is exceeded.
Values:
Output Settings
Purpose:
To configure settings concerning output from the printer.
4096 KB
*
Sets the maximum size of e-mail that can be sent, in increments of 1 KB.
Available Range:
50-16384 KB
45sec
*
1min
2min
3min
4min
Off Disables the fault time-out.
On
*
60 seconds
*
Sets the amount of time the printer waits before canceling a job that stops
abnormally.
Available Range: 3-300 seconds
Understanding the Printer Menus
215
Default Paper Size
Purpose:
To specify the default paper size.
Values:
mm series
inch series
Print ID
Purpose:
To specify a location where the user ID is printed.
Values:
NOTE:
When printing on DL size paper, a part of the user ID may not be printed correctly.
Print Text
Purpose:
To specify whether the printer outputs PDL (Page Description Language) data, which is not supported by the
printer, as text when the printer receives it. Text data is printed on A4 or Letter size paper.
Values:
A4 (210x297mm)
*1
Letter(8.5x11")
*1
Denotes country-specific factory default values.
A4 (210x297mm)
Letter(8.5x11")
*1
*1
Denotes country-specific factory default values.
Off
*
Does not print the user ID.
Top Left Prints the user ID on the top left of the page.
Top Right Prints the user ID on the top right of the page.
Bottom Left Prints the user ID on the bottom left of the page.
Bottom Right Prints the user ID on the bottom right of the page.
Off Does not print the received data.
On
*
Prints the received data as text data.
216
Understanding the Printer Menus
Banner Sheet
Purpose:
To specify the position of banner sheet, and also specify the tray in which the banner sheet is loaded.
Values:
Substitute Tray
Purpose:
Specifies whether to use paper of a different size when the paper that is loaded in the specified tray does not match
the paper size settings for the current job.
Values:
Letterhead 2 Sided
Purpose:
To specify whether to print on both sides when using letterhead.
Values:
A4<>Letter Switch
Purpose:
To print A4 size jobs on Letter size paper if A4 size paper is not available or to print Letter size jobs on A4 size paper
if Letter size paper is not available.
Values:
Insert Position Off
*
Does not print the banner sheet.
Front Inserted before the first page of every copy.
Back Inserted after the last page of every copy.
Front & Back Inserted before the first page of every copy and after the last page of every
copy.
Specify Tray MPF The banner sheet is loaded in the MPF.
Tray1
*
The banner sheet is loaded in tray1.
Tray2
*1
The banner sheet is loaded in the optional 550-sheet feeder.
*1
This item is available only when the optional 550-sheet feeder is installed.
Off No tray size substitute accepted.
Larger Size Substitutes paper of next largest size. When there is no larger paper size, the printer substitutes paper of
nearest size.
Nearest Size
*
Substitutes paper of nearest size.
Use MPF Substitutes paper from the MPF.
Disable
*
Does not print on both sides of letterhead.
Enable Prints on both sides of letterhead.
Off
*1
Does not print A4 size jobs on Letter size paper or Letter size jobs on A4 paper.
On
*
Prints A4 size jobs on Letter size paper if A4 is not available in the paper trays and vice versa (Letter
size job on A4 size paper).
Understanding the Printer Menus
217
A5<>Statement Switch
Purpose:
To print A5 size jobs on Statement size paper if A5 size paper is not available or to print Statement size jobs on A5
size paper if Statement size paper is not available.
Values:
Report 2 Sided Print
Purpose:
To specify to print reports on both sides a sheet of paper.
Values:
Use Another Tray
Purpose:
To change to another paper tray when a paper size runs out in the specified paper tray.
NOTE:
If you select another paper tray with paper size smaller than the paper size specified in the job, the parts that do not fit
are not printed (print size is not adjusted automatically).
Values:
Envelope Mode Mismatch
Purpose:
To specify whether to display the alert window when the print job is started without setting to the envelope mode.
Values:
*1
Depending on the printer setting, the printer will continue to print on existing media of a different size or prompt the user to select from
the following:
• Delete Job
• Supply with correct media
Off
*1
Does not print A5 size jobs on Statement size paper or Statement size jobs on A5 paper.
On
*
Prints A5 size jobs on Statement size paper if A5 is not available in the paper trays and vice versa
(Statement size job on A5 size paper).
*1
Depending on the printer setting, the printer will continue to print on existing media of a different size or prompt the user to select from
the following:
• Delete Job
• Supply with correct media
1 Sided
*
Prints reports on one side of a sheet of paper.
2 Sided Prints reports on both side of a sheet of paper.
Off Does not print on other paper sizes in other paper trays if the paper size specified in the job runs out.
On
*
Shows a message to select another tray when the specified paper runs out in the paper tray.
Ignore Does not display the alert window and continues the print job on the envelope even if a mismatch is
detected in the printer's envelope mode settings.
Show Warning
*
Displays the alert window to confirm whether to hold the print job and change to the envelope mode,
or to continue the print job anyway without changing to the envelope mode.
218
Understanding the Printer Menus
Resume Printing After Jam Recovery
Purpose:
To specify whether to reprint or cancel the jammed job after the printer is recovered from paper jam.
Values:
NOTE:
This setting will not affect the fax jobs.
Set Available Time
Purpose:
Sets the available time for the Copy, Scan, Fax, and Print functions.
Values:
NOTE: Set Available Time
can be configured when
Print
,
Copy
,
Scan
, or
Fax
is set to
On
.
Secure Job Expiration
NOTE:
Secure Job Expiration feature is available only when RAM Disk is set to
On
.
Purpose:
To specify the date and time to delete the files stored as Secure Print in the RAM disk.
Values:
Off Cancel the jammed job when the paper jam happens.
On
*
Reprint the jammed job after the printer is recovered from paper jam.
Copy, Scan, Fax, Print Set Available Time Off
*
Does not set the time when function is available.
On Sets the time when function is available.
Start Time Sets the start time of the available time.
End Time Sets the end time of the available time.
Recurrence Sets the day of the week to repeat the setting.
Expiration Mode Off
*
Does not set the date and time to delete the files stored as Secure
Print in the RAM disk.
On Sets the date and time to delete the files stored as Secure Print in
the RAM disk.
Expiration Time Sets the time to delete the files stored as Secure Print in the RAM
disk.
Recurrence Daily Sets the recurrence to delete the files stored as Secure Print in the
RAM disk daily.
Weekly* Sets the recurrence to delete the files stored as Secure Print in the
RAM disk weekly.
Monthly Sets the recurrence to delete the files stored as Secure Print
monthly.
Understanding the Printer Menus
219
AccessControl Mode
Purpose:
To specify who has access to printing.
Values:
Non Registered User
Purpose:
To specify whether to permit the printing of data without authentication information.
Values:
AccessControl Error Report
Purpose:
To specify whether to automatically print error-related information if printing with AccessControl results in an error.
Values:
NFC - Tap to Print
NOTE:
The Tap to Print feature is available on the Dell Cloud Multifunction Printer | H815dw only.
Purpose:
To specify whether to add the printer to a mobile device such as a tablet or a smartphone by tapping the device to of the
printer.
Values:
Weekly Setting Monday Sets the day of the week to delete the files stored as Secure Print.
Tue sday
Wednesday
Thursday
Friday
Saturday
Sunday
*
Monthly Setting 1 Day
*
Sets the day of the month to delete the files stored as Secure Print
in the RAM disk.
Available Range: 1-28 days
Off
*
Does not limit access to printing.
On Limits access to printing. Authentication is done using user information registered on the printer.
Off
*
Does not permit non-account user to print the data.
On Permits non-account user to print the data.
Off
*
Does not print the error report when printing with AccessControl results in an error.
On Prints the error report when printing with AccessControl results in an error.
Disable Does not add the printer to a mobile device by tapping the device to the printer.
Enable
*
Adds the printer to a mobile device by tapping the device to the printer.
220
Understanding the Printer Menus
Maintenance
Use the Maintenance menu to fine-tune the printer for optimal print quality, reset the print meter or the life
counter of the replaced parts, or reset the default settings by initializing the printer's non-volatile memory.
NOTE:
Values marked by an asterisk (*) are the factory default menu settings.
Paper Density
Purpose:
To specify paper density settings.
Values:
Adjust Transfer Unit
NOTE:
The print quality changes depending on the setting values you select for this item.
Purpose:
To specify the transfer unit voltage adjustment for each paper type.
Values:
Plain Light (<81g/m
2
)
Normal
*
Plain
(60-80g/m
2
)
0
*
Sets the transfer unit voltage in increments of 1. The default settings
may not give the best output on all paper types. If you see mottles on
the printed paper, try to increase the voltage. If you see white spots on
the printed paper, try to decrease the voltage.
Available Range: -5 to +10
Plain Thick
(81-105g/m
2
)
0
*
Available Range: -5 to +10
Covers
(106-163g/m
2
)
0
*
Available Range: -5 to +10
Covers Thick
(164-216g/m
2
)
0
*
Available Range: -5 to +10
Rough Surface 0
*
Available Range: -5 to +10
Label 0
*
Available Range: -5 to +10
Envelope 0
*
Available Range: -5 to +10
Japanese Postcard 0
*
Available Range: -5 to +10
Understanding the Printer Menus
221
Adjust Fusing Unit
NOTE:
The print quality changes depending on the setting values you select for this item.
Purpose:
To adjust the temperature setting of the fusing unit for each paper type.
Values:
Adjust Density
Purpose:
To adjust density level.
Values:
Chart
Purpose:
To print various charts that can be used for diagnosis of the printer.
Values:
Plain
(60-80g/m
2
)
0
*
Sets the fusing unit temperature in increments of 1. The default
settings may not give the best output on all paper types. When the
printed paper has curled, try to lower the temperature. When the toner
does not fuse on the paper properly, try to increase the temperature.
Available Range: -3 to +3
Plain Thick
(81-105g/m
2
)
0
*
Available Range: -3 to +3
Covers
(106-163g/m
2
)
0
*
Available Range: -3 to +3
Covers Thick
(164-216g/m
2
)
0
*
Available Range: -3 to +3
Rough Surface 0
*
Available Range: -3 to +3
Label 0
*
Available Range: -3 to +3
Envelope 0
*
Available Range: -3 to +3
Japanese Postcard 0
*
Available Range: -3 to +3
Darken -3 to -1 Adjusts the density level darker than the normal setting.
Normal
*
0Works well with standard typed or printed documents.
Lighten +1 to +3 Adjusts the density level lighter than the normal setting.
Pitch Chart Print Prints a full halftone page. Also prints a page to check the pitch. A total
of two pages are printed.
Full Page Solid 1-Sided Specifies to print a chart of the full page solid on the paper.
2-Sided Specifies to print a chart of the full page solid on both sides of the
paper.
Print Begins to print a full page solid.
222
Understanding the Printer Menus
Clean Developer
Purpose:
To stir the developer in the drum cartridge.
Values:
Clean Transfer Unit
Purpose:
To clean the transfer unit.
Values:
Toner Refresh
Purpose:
To clean the toner in the drum cartridge (and supply new toner from toner cartridge).
NOTE:
Toner Refresh feature uses the toner, and shorten the life of the toner cartridge and the drum cartridge.
Values:
Reset Defaults
Purpose:
To initialize the non-volatile (NV) memory. After executing this function and rebooting the printer, all the menu
parameters are reset to their default values.
Values:
Initialize Print Meter
Purpose:
To initialize the print meter of the printer. When the print meter is initialized, the meter count is reset to zero.
Reset Transfer Belt Unit
Purpose:
To initialize the life counter of the transfer belt unit. After replacing the transfer belt unit, be sure to initialize its life
counter.
Alignment Chart Print Prints a chart to check for proper alignment of the print image on the
paper.
Start Stirs the developer in the drum cartridge.
Start Cleans the transfer unit.
Start Cleans the toner.
User Fax Section Initialize Initializes the fax number entries in the Address Book.
User Scan Section Initialize Initializes the e-mail and server address entries in the Address Book.
User Account Section Initialize Initializes the user registration information.
User App Section Initialize Initializes the widget application information.
System Section Initialize Initializes the system parameters.
Understanding the Printer Menus
223
Reset Fusing Unit
Purpose:
To initialize the life counter of the fusing unit. After replacing the fusing unit, be sure to initialize its life counter.
Clear Stored Jobs
NOTE:
Clear Stored Jobs feature is available only when
RAM Disk
is set to
On
.
Purpose:
To clear all files stored as Secure Print, Private Mail Box Print, Public Mail box Print, Proof Print, and Stored Print in
the RAM disk.
Values:
Non-Dell Toner
Purpose:
To use toner cartridge of another manufacturer.
CAUTION:
Using a non-Dell™ toner cartridge may severely damage your printer. The warranty does not cover damages
caused by using non-Dell toner cartridges.
Values:
Adjust Altitude
Purpose:
To specify the altitude of the location where the printer is installed.
The discharge phenomenon for charging the photo conductor varies with barometric pressure. Adjustments are
performed by specifying the altitude of the location where the printer is being used.
NOTE:
An incorrect altitude setting leads to poor printing quality, incorrect indication of remaining toner, etc.
Values:
All Clear Deletes all files stored as Secure Print, Private Mail Box Print, Public Mail Box Print,
and Proof Print in the RAM disk.
Secure Document Clear Deletes all files stored as Secure Print in the RAM disk.
Stored Document Clear Deletes all files stored as Stored Print in the RAM disk.
Off
*
Does not use toner cartridge of another manufacturer.
On
Uses toner cartridge of another manufacturer.
0m
*
Sets the altitude of the location where the printer is installed.
1000m
2000m
3000m
224
Understanding the Printer Menus
Decrease Electrostatic Memory
Purpose:
To widen the print gap not to leave toner streak on the next page.
Values:
NOTE:
When Decrease Electrostatic Memory is set to On, the print speed will be slowed.
Decrease Ghosting
Purpose:
To reduce negative ghost.
Values:
Clear Job History
Purpose:
To clear the job history of all finished jobs.
Fax Line Test
NOTE:
Fax Line Test feature is not available when the Fax function is disabled.
Purpose:
To test if the voltage supply from the fax line is sufficient.
Secure Settings
Use the Secure Settings menu to set a password to limit access to the menus. This prevents items from being
changed accidentally.
NOTE:
Values marked by an asterisk (*) are the factory default menu settings.
See also:
"Panel Lock"
Panel Lock
Purpose:
To set a limited access to Admin Settings with a password, and to set or change the password.
Values:
Off
*
Does not widen the print gap.
On
Widens the print gap.
Off
*
Does not decrease negative ghosting.
On
Decreases negative ghosting.
Panel Lock Control Disable
*
Disables password protection for
Admin Settings
.
Enable Enables password protection for
Admin Settings
.
Change Password
*1
0000–9999 Sets or changes the password required to access
Admin Settings
.
*1
This item is available only when
Panel Lock Control
is set to
Enable
.
Understanding the Printer Menus
225
Functions Control
NOTE:
Functions Control feature is available only when Panel Lock Control is set to Enable.
Purpose:
To specify whether to enable or disable each of the printer functions, or to require a password to use the functions.
Values:
Copy On
*
Enables the Copy function.
On (Password) Enables the Copy function, but requires a password to
use the function.
Off Disables the Copy function.
Scan to E-mail On
*
Enables the Scan to Email function.
On (Password) Enables the Scan to Email function, but requires a
password.
Off Disables the Scan to Email function.
Fax On
*
Enables the Fax function.
On (Password) Enables the Fax function but requires a password to
send faxes (does not require a password to receive
incoming faxes).
Off Disables the Fax function (the printer will not send or
receive faxes).
Fax Driver Enable
*
Enables the Fax Driver function.
Disable Disables the Fax Driver function (the printer will not
send faxes).
Scan to Network Folder On
*
Enables the Scan to Network Folder function.
On (Password) Enables the Scan to Network Folder function, but
requires a password.
Off Disables the Scan to Network Folder function.
Scan to Computer On
*
Enables the Scan to Computer function.
On (Password) Enables the Scan to Computer function, but requires
a password. When you select
On (Password)
,
you cannot scan using Web Services on Devices
(WSD).
Off Disables the Scan to Computer function.
PC Scan On
*
Enables the PC Scan function.
On (Password) Enables the PC Scan function, but requires a
password.
Off Disables the PC Scan function.
Scan To USB On
*
Enables the Scan To USB function.
On (Password) Enables the Scan To USB function, but requires a
password.
Off Disables the Scan To USB function.
USB Direct Print On
*
Enables the USB Direct Print function.
On (Password) Enables the USB Direct Print function, but requires a
password.
Off Disables the USB Direct Print function.
226
Understanding the Printer Menus
Desktop Authentication
NOTE:
The Desktop Authentication feature is available on the Dell Smart Multifunction Printer | S2815dn only.
Purpose:
To specify the Desktop Authentication method.
Values:
Edit E-mail From Fields
Purpose:
To specify whether to enable editing of the transmission source when you use Scan to Email.
Values:
Reconfirm Recipient
Purpose:
To specify whether to reconfirm the recipient before sending a fax or scan.
NOTE:
If the
Reconfirm Recipient
menu is set to
Reconfirm Recipient
, recipients can only be selected
from the phone book or the address book. You cannot directly enter an address or fax number.
Values:
ID Copy Enable
*
Enables the ID Copy function.
Disable Disables the ID Copy function.
USB Service Show When
Inserted
Enable
*
Shows a USB Drive Detected screen when a USB
memory is inserted into the printer.
Disable Does not show a USB Drive Detected screen when a
USB memory is inserted into the printer.
Change Password
*1
Changes the password that is set under the
Functions Control
menu.
*1
This item is available only when
On(Password)
is enabled.
Local Authentication
*
Use the local authentication method.
Remote Authentication Use the remote authentication method.
Disable Disables editing of the transmission source.
Enable
*
Enables editing of the transmission source.
No Confirmation
*
Does not display a screen to reconfirm the recipient before the job is actually sent.
Reconfirm Recipient
Displays a screen to reconfirm the recipient before the job is actually sent.
Understanding the Printer Menus
227
Domain Filtering
Purpose:
To specify whether to only send e-mails to specified domains.
NOTE:
Set the domains from SMTP Domain Filtering on the Dell Printer Configuration Web Tool.
Values:
Software Download
Purpose:
To enable or disable download of firmware updates.
Values:
Display of Network Information
Purpose:
To show or hide network information in the message field of the Home screen.
Values:
Login Error
NOTE:
Login Error feature is available only when Panel Lock Control is set to Enable.
Purpose:
To specify the number of error entry attempts allowed when you log in as an administrator in the Admin
Settings and Report/List menu.
Values:
Off
*
Disables Domain Filtering.
Allow Domains
Only allows e-mails to be sent to specified domains.
Disable
Disables firmware updates.
Enable
*
Enables firmware updates.
Show IPv4 Address
*
Shows the IPv4 address of the printer on the Home screen.
Show Host Name
Shows the host name of the printer on the Home screen.
Hide Network Information
Does not show network information on the Home screen.
Off
*
Does not allow an administrator to log in after one error entry attempt.
On 5
*
Sets the number of error entry attempts allowed when an administrator logs in.
Available Range: 1-10
228
Understanding the Printer Menus
NFC Authentication
NOTE:
The NFC Authentication feature is available on the Dell Cloud Multifunction Printer | H815dw only.
Purpose:
To specify whether to enable the authentication using the NFC authentication card.
Values:
FIPS 140-2 Validation Mode
NOTE:
The FIPS 140-2 Validation Mode feature is available on the Dell Smart Multifunction Printer | S2815dn only.
Purpose:
To specify whether to use the FIPS 140-2 Level-1 approved encryption algorithms for RSA modules.
Values:
NOTE:
Communication using the following protocols will not be encrypted using FIPS 140-2 Level-1 approved encryption
algorithms even when FIPS 140-2 Validation Mode is enabled. Users are advised to turn them off manually when FIPS 140-2
Validation Mode is enabled:
•SNMP v3
•SMB
• PDF Direct Print
NOTE:
This feature may not be available for certain models.
USB Settings
Use the USB Settings menu to change printer settings affecting a USB port.
USB Port
NOTE:
USB Port feature is available only for the USB port on the rear of the printer.
Purpose:
To specify whether to enable the USB port. The change becomes effective after the printer is turned off and then on
again.
Values:
PS Data Format
Purpose:
To specify PostScript 3 Compatible communication protocol. You can configure the PS Data Format settings. The
change becomes effective after the printer is turned off and then on again.
Disable
*
Does not permit the authentication using the NFC authentication card.
Enable Permits the authentication using the NFC authentication card.
Disable
*
Allows the use of FIPS 140-2 Level-1 unapproved algorithms.
Enable Allows the use of FIPS 140-2 Level-1 approved encryption algorithms.
Disable Disables the USB interface.
Enable
*
Enables the USB interface.
Understanding the Printer Menus
229
Values:
Job Time-out
Purpose:
To specify the amount of time the printer waits for data to arrive from the computer. The print job is canceled if the time-out
time is exceeded.
Values:
Default Settings
Use Default Settings to modify the Copy, Scan, or Fax menu defaults.
Copy Defaults
Purpose:
To mod ify the Copy menu defaults.
Copy Defaults allows you to configure the following items in addition to the items under the Copy menu.
Auto Exposure Level
Purpose:
To specify the default background suppression level.
Values:
Fax Defaults
Purpose:
To mod ify the Fax menu defaults. See "Fax" for more details.
Scan Defaults
Purpose:
To mod ify the Scan menu defaults.
Scan Defaults allows you to configure the following items in addition to the items under the Scan menu.
Auto Used when auto-detecting the PostScript 3 Compatible communication protocol.
Standard Used when the communication protocol is in ASCII interface.
BCP Used when the communication protocol is in binary format.
TBCP* Used when the communication protocol supports both ASCII and binary data to switch
between them according to the specified control code.
Binary Used when no special processing is required for data.
Off Disables the job time-out.
On
*
30 seconds
*
Sets the time the printer waits for data to arrive from the computer.
Available Range: 5–300 seconds
Normal
*
Sets the background suppression level to
Normal
.
High Sets the background suppression level to High.
Highest Sets the background suppression level to Highest.
230
Understanding the Printer Menus
Auto Exposure Level
Purpose:
To specify the default background suppression level.
Values:
TIFF File Format
Purpose:
To specify the default TIFF file format.
Values:
Image Compression
Purpose:
To specify the image compression level.
Values:
Direct Print Defaults (available on the Dell Cloud Multifunction Printer | H815dw only)
USB Direct Print Defaults (available on the Dell Smart Multifunction Printer | S2815dn only)
Purpose:
To modify the defaults for the Direct Print Defaults or USB Direct Print Defaults menu. See
"Print PDF/TIFF" for more details.
Tray Management
Use the Tray Settings menu to define the print media loaded in tray1 and the optional 550-sheet feeder.
NOTE:
Values marked by an asterisk (*) are the factory default menu settings.
Tray Settings
To configure tray settings.
MPF
Purpose:
To specify the paper loaded in the MPF.
Normal
*
Sets the background suppression level to Normal.
High Sets the background suppression level to High.
Highest Sets the background suppression level to Highest.
TIFF V6 Sets the default TIFF file format to TIFF V6.
TTN2
*
Sets the default TIFF file format to TTN2.
High Sets the image compression level to High.
Normal
*
Sets the image compression level to Normal.
Low Sets the image compression level to Low.
Understanding the Printer Menus
231
Values:
Display Tray Prompt Enter a check to display a popup message that
prompts to set Paper Type and Paper Size when paper
is loaded in the MPF. The factory default is on
(check).
MPF Mode Use Panel Settings
*
Uses the paper size and type specified on the operator
panel.
Use Printer Driver Settings Use the paper size and type specified on the printer
driver.
Manual When the print job is started, the printer pauses the
job and shows the screen to prompt the user to load
the paper of the specified size and type. To continue
the job, check that the specified paper is loaded, and
tap
Continue
in the screen on the touch panel.
Size
*1
mm series A4
(210x297mm)
*2
A5
(148x210mm)
A6
(105x148mm)
B5
(182x257mm)
B6
(128x182mm)
Letter
(8.5x11")
Folio
(8.5x13")
Legal
(8.5x14")
Statement
(5.5x8.5")
Executive
(7.3x10.5")
Envelope #10
(4.1x9.5")
Monarch Env.
(3.9x7.5")
DL Env.
(110x220mm)
C5 Env.
(162x229mm)
232
Understanding the Printer Menus
Postcard
(100x148mm)
Custom
inch series Letter
(8.5x11")
*2
Folio
(8.5x13")
Legal
(8.5x14")
Statement
(5.5x8.5")
A4
(210x297mm)
A5
(148x210mm)
A6
(105x148mm)
B5
(182x257mm)
B6
(128x182mm)
Executive
(7.3x10.5")
Envelope #10
(4.1x9.5")
Monarch Env.
(3.9x7.5")
DL Env.
(110x220mm)
C5 Env.
(162x229mm)
Postcard
(100x148mm)
Custom
Type
*1
Plain
*
(60-80g/m
2
)
Plain Thick
(81-105g/m
2
)
Covers
(106-163g/m
2
)
Covers Thick
(164-216g/m
2
)
Understanding the Printer Menus
233
Tray1
Purpose:
To specify the paper loaded in tray1.
Values:
Rough Surface
Label
Envelope
Recycled
Japanese Postcard
Letterhead
Preprinted
Prepunched
Color
*1
Available only when
MPF Mode
is set to
Use Panel Settings
.
*2
Denotes country-specific factory default value.
Display Tray Prompt Enter a check to display a popup message that
prompts to set Paper Type and Paper Size when paper
is loaded in tray1. The factory default is on (check).
Size mm series A4
(210x297mm)
*1
A5
(148x210mm)
A6
(105x148mm)
B5
(182x257mm)
B6
(128x182mm)
Letter
(8.5x11")
Folio
(8.5x13")
Legal
(8.5x14")
Statement
(5.5x8.5")
Executive
(7.3x10.5")
Postcard
(100x148mm)
Custom
234
Understanding the Printer Menus
NOTE:
For more information on supported paper sizes, see "Supported Paper Sizes."
inch series Letter
(8.5x11")
*1
Folio
(8.5x13")
Legal
(8.5x14")
Statement
(5.5x8.5")
A4
(210x297mm)
A5
(148x210mm)
A6
(105x148mm)
B5
(182x257mm)
B6
(128x182mm)
Executive
(7.3x10.5")
Postcard
(100x148mm)
Custom
Ty p e P l a in
(60-80g/m
2
)
Plain Thick
(81-105g/m
2
)
Covers
(106-163g/m
2
)
Covers Thick
(164-216g/m
2
)
Rough Surface
Label
Recycled
Japanese Postcard
Letterhead
Preprinted
Prepunched
Color
*1
Denotes country-specific factory default value.
Understanding the Printer Menus
235
Tray2
NOTE:
Tray2 feature is available only when the optional 550-sheet feeder is installed.
Purpose:
To specify the paper loaded in the optional 550-sheet feeder.
Values:
Display Tray Prompt Enter a check to display a popup message that
prompts to set Paper Type and Paper Size when paper
is loaded in the optional 550-sheet feeder. The factory
default is on (check).
Size mm series A4
(210x297mm)
*1
A5
(148x210mm)
B5
(182x257mm)
Letter
(8.5x11")
Folio
(8.5x13")
Legal
(8.5x14")
Statement
(5.5x8.5")
Executive
(7.3x10.5")
Custom
inch series Letter
(8.5x11")
*1
Folio
(8.5x13")
Legal
(8.5x14")
Statement
(5.5x8.5")
A4
(210x297mm)
A5
(148x210mm)
B5
(182x257mm)
236
Understanding the Printer Menus
Tray Priority
Purpose:
To set the priority order of the paper trays for automatic tray selection. If paper trays loaded with the same paper size
and type exists, the paper tray is selected according to this priority order.
Values:
Language Settings
Use the Language Settings menu to configure Panel Language, or Keyboard Layout.
Panel Language
Purpose:
To determine the language of the text on the touch panel.
Executive
(7.3x10.5")
Custom
Ty p e P l a in
(60-80g/m
2
)
Plain Thick
(81-105g/m
2
)
Covers
(106-163g/m
2
)
Covers Thick
(164-216g/m
2
)
Rough Surface
Label
Recycled
Letterhead
Preprinted
Prepunched
Color
First MPF
*1
Sets the MPF as the first priority.
Tray1
*
Sets tray1 as the first priority.
Tray2 Sets the optional 550-sheet feeder as the first priority.
Second MPF
*
Sets the MPF as the second priority.
Tray1
*1
Sets tray1 as the second priority.
Tray2 Sets the optional 550-sheet feeder as the second priority.
Third MPF Sets the MPF as the third priority.
Tray1 Sets tray1 as the third priority.
Tray2
*1
Sets the optional 550-sheet feeder as the third priority.
*1
The factory default when the optional 550-sheet feeder is installed.
Understanding the Printer Menus
237
Values:
Keyboard Layout
Purpose:
To select the keyboard layout on the touch panel.
Values:
Print
Use the Print menu to select and print a job stored by the Private Mailbox, Public Mailbox, Proof Print, Secure
Print, and Secure Fax Receive features.
NOTE:
Values marked by an asterisk (*) are the factory default menu settings.
Private Mailbox
NOTE:
Private Mailbox feature is available only when
RAM Disk
is set to
On
.
Purpose:
To specify whether and how to print the job stored in the Private Mailbox.
Values:
English
*
Français
Italiano
Deutsch
Español
Dansk
Nederlands
Norsk
Svenska
QWERTY
AZERTY
QWERTZ
Select User ID Enter the password you specified on the printer driver.
Select a Job Selects a job to print.
Select All Selects all the documents stored for this User ID.
Quantity 1
*
Specifies the quantity of prints in increments of 1.
Available Range: 1-999
Use Driver Settings Sets the quantity of prints specified on the printer driver.
Print Prints the selected job.
Print and Delete
*
Deletes the document after it is printed.
Delete Deletes the specified document from print memory.
238
Understanding the Printer Menus
Public Mailbox
NOTE:
Public Mailbox feature is available only when
RAM Disk
is set to
On
.
Purpose:
To specify whether and how to print the job stored in the Public Mailbox.
Values:
Proof Print
NOTE:
Proof Print feature is available only when
RAM Disk
is set to
On
.
Purpose:
To specify whether and how to print the job stored in the Proof Print. When the print job is sent from the printer
driver on the computer, a single copy is printed for you to check the print result. If you do not have problems with
the print result, you can choose to print more copies. This prevents a large number of misprinted copies from being
printed at one time.
Values:
Secure Print
NOTE:
Secure Print feature is available only when
RAM Disk
is set to
On
.
Purpose:
To print confidential jobs. The printer can hold the job in memory until you arrive at the printer and type the
password on the operator panel.
Values:
Select User ID Select a Job Selects a job to print.
Select All Selects all the documents stored for this User ID.
Quantity 1
*
Specifies the quantity of prints in increments of 1.
Available Range: 1-999
Use Driver Settings Sets the quantity of prints specified on the printer driver.
Print Prints the selected job.
Print and Delete Deletes the document after it is printed.
Delete Deletes the specified document from print memory.
Select User ID Select a Job Selects a job to print.
Select All Selects all the documents stored for this User ID.
Quantity 1
*
Specifies the quantity of prints in increments of 1.
Available Range: 1-999
Use Driver Settings Sets the quantity of prints specified on the printer driver.
Print Prints the selected job.
Print and Delete Deletes the document after it is printed.
Delete Deletes the specified document from print memory.
Select User ID Enter the password you specified on the printer driver.
Select a Job Selects a job to print.
Select All Selects all the documents stored for this User ID.
Understanding the Printer Menus
239
Secure Fax Receive
Purpose:
To print confidential faxes. The printer can hold the job in memory until you arrive at the printer and type the
password on the operator panel.
Values:
Tile Settings
The Tile Settings screen appears when is tapped under the Print menu.
Use Tile Settings to create and edit custom tiles for Print.
Copy
You can configure a variety of copy features under the Copy menu.
NOTE:
Values marked by an asterisk (*) are the factory default menu settings.
Quantity
Purpose:
To specify the number of copies from 1 to 99.
Darken / Lighten
Purpose:
To make the copy darker or lighter than the original.
Values:
Print Prints the selected job.
Print and Delete
*
Deletes the document after it is printed.
Delete Deletes the specified document from print memory.
Enter Password
Enter the password you specified in
Secure Receive
.
Darken 3 Works well with light documents or faint pencil markings.
Darken 2
Darken 1
Normal
*
Works well with standard typed or printed documents.
Lighten 1 Works well with dark documents.
Lighten 2
Lighten 3
240
Understanding the Printer Menus
Select Tray
Purpose:
To specify the input tray.
Values:
MPF The paper is fed from the MPF. When
Use Printer Driver
Settings
is set in
MPF
of
Tray Settings
,
Any
is displayed for
Size
and
Type
. If you start the copy job with
Any
as the paper size
and type,
A4
or
Letter
is selected as the paper size and
Plain
(60-80g/m
2
)
is selected as the paper type. If you want to specify the
size and type of paper in the MPF, select
MPF
and specify the paper size
and type.
Paper Size mm series A4 (210x297mm)
*1
A5 (148x210mm)
A6 (105x148mm)
B5 (182x257mm)
B6 (128x182mm)
Letter (8.5x11")
Folio (8.5x13")
Legal (8.5x14")
Statement (5.5x8.5")
Executive (7.3x10.5")
Envelope #10 (4.1x9.5")
Monarch Env. (3.9x7.5")
DL Env. (110x220mm)
C5 Env. (162x229mm)
Postcard (100x148mm)
Custom Size
inch series Letter (8.5x11")
*1
Folio (8.5x13")
Legal (8.5x14")
Statement (5.5x8.5")
A4 (210x297mm)
A5 (148x210mm)
A6 (105x148mm)
B5 (182x257mm)
B6 (128x182mm)
Executive (7.3x10.5")
Envelope #10 (4.1x9.5")
Monarch Env. (3.9x7.5")
DL Env. (110x220mm)
C5 Env. (162x229mm)
Postcard (100x148mm)
Understanding the Printer Menus
241
2 Sided Copying
Purpose:
To specify whether to make duplex copy and select the binding position.
Values:
Sharpness
Purpose:
To adjust the sharpness to make the copy sharper or softer than the original.
Values:
Custom Size
Paper Type Plain (60-80g/m
2
)
Plain Thick (81-105g/m
2
)
Covers (106-163g/m
2
)
Covers Thick (164-216g/m
2
)
Rough Surface
Labels
Envelope
Recycled
Japanese Postcard
Letterhead
Preprinted
Prepunched
Color
Tray1
*1
The paper is fed from tray1.
Tray2
*2
The paper is fed from the optional 550-sheet feeder.
*1
Denotes country-specific factory default value.
*2
This item is available only when the optional 550-sheet feeder is installed.
1 1 Sided
*
Prints on one side of a sheet of paper.
1 2 Sided Prints one sided originals on both sides of a sheet of paper.
Long Edge Binding
*
Prints on both sides of a sheet of paper to be bound by long edge.
Short Edge Binding Prints on both sides of a sheet of paper to be bound by short edge.
2 1 Sided Prints two sided originals on one side of a sheet of paper.
Long Edge Binding
*
Scans both sides of a document bound by long edge.
Short Edge Binding Scans both sides of a document bound by short edge.
2 2 Sided Prints two sided originals on both sides of a sheet of paper.
Long Edge Binding
*
Scans both sides of a document bound by long edge.
Short Edge Binding Scans both sides of a document bound by short edge.
Sharpen Makes the copy sharper than the original.
Normal
*
Does not make the copy sharper or softer than the original.
242
Understanding the Printer Menus
Reduce/Enlarge
Purpose:
To reduce or enlarge the size of a copied image.
Values:
Original Size
Purpose:
To specify the default document size.
Values:
Soften Makes the copy softer than the original.
Custom ratio 100
*
Sets a custom ratio in increments of 1 percent.
25-400 %
mm series 100%
*
50%
70%
A4A5
81%
B5A5
122%
A5B5
141%
A5A4
200%
inch series 100%
*
50%
64%
LedgerLetter
78%
LegalLetter
129%
StatementLetter
154%
StatementLegal
200%
mm series
Auto
*1
A4 (210x297mm)
A5 (148x210mm)
B5 (182x257mm)
Letter (8.5x11")
Understanding the Printer Menus
243
NOTE:
When
Auto
is selected, the printer assumes that the document size is the size of the print media loaded in tray1 or the
MPF.
Original Type
Purpose:
To improve the image quality by selecting the type of the original document.
Values:
Collation
Purpose:
To sort the copy job. For example, if you make two copies of three page documents, one complete set of three page
documents is printed one by one.
Values:
2-Up
Purpose:
To print two original pages to fit onto one sheet of paper.
Values:
Folio (8.5x13")
Legal (8.5x14")
Statement (5.5x8.5")
Executive (7.3x10.5")
inch series
Auto
*1
Letter (8.5x11")
Folio (8.5x13")
Legal (8.5x14")
Statement (5.5x8.5")
A4 (210x297mm)
A5 (148x210mm)
B5 (182x257mm)
Executive (7.3x10.5")
*1
Denotes country-specific factory default values.
Photo & Text
*
Used for documents with both text and photos.
Text Used for documents with text.
Photo Used for documents with photos.
Auto
*
Automatically sorts a copy job only when you use the DADF.
Collated Sorts a copy job.
Uncollated Does not sort a copy job.
Off
*
Does not perform 2-up printing.
244
Understanding the Printer Menus
Margin
Purpose:
To specify the top, bottom, right, left, and middle margins of the copy.
Values:
Auto Exposure
Purpose:
To suppress the background of the original to enhance text.
Values:
Save Settings
The Save Settings screen appears when is tapped under the Copy menu.
Use Save Settings to save a variety of copy features. And also use to create and edit custom tiles for Copy.
ID Copy
You can configure a variety of ID copy features under the ID Copy menu.
Values:
Save Settings
The Save Settings screen appears when is tapped under the ID Copy menu.
Use Save Settings to save a variety of ID Copy features. And also use to create and edit custom tiles for ID Copy.
Auto Automatically reduces the original pages to fit onto one sheet of paper.
Manual Prints the original pages onto the one sheet of paper in the size specified in
Reduce/Enlarge
.
Top/Bottom 0.1 inch
*
(2 mm
*
)Sets the value in increments of 0.1 inch (1 mm).
Available Range: 0.0–2.0 inches (0–50 mm)
Left/Right 0.1 inch
*
(2 mm
*
)Sets the value in increments of 0.1 inch (1 mm).
Available Range: 0.0–2.0 inches (0–50 mm)
Middle 0.0 inches
*
(0 mm
*
)Sets the value in increments of 0.1 inch (1 mm).
Available Range: 0.0–2.0 inches (0–50 mm)
Off Does not suppress the background.
On
*
Suppresses the background to enhance text.
Quantity For details about each menu, see "Copy."
Darken / Lighten
Select Tray
Sharpness
Auto Exposure
Reduce/Enlarge
Understanding the Printer Menus
245
Scan
As a default setting, the printer provides the following scan feature tiles on the Home screen: Scan to Email, Scan to
Network Folder, Scan to USB, and Scan to Computer.
Scan to Email
Purpose:
To use the e-mail to send the scanned image. See "Scan Settings" for more details about the various scan options you
can set for the scan.
Values:
Scan to Network Folder
Purpose:
To store the scanned image on a network server or a computer. See "Scan Settings" for more details about the various
scan settings you can set for the scan.
Values:
Scan to USB
Purpose:
To save the scanned image to a USB memory attached to the printer. See "Scan Settings" for more details about the
various scan settings you can set for the scan.
Values:
Scan to Computer
Purpose:
To save scanned data on a network computer connected using Web Services on Devices (WSD), or on a computer
connected via a USB cable.
Enter Recipient's
Address
Enters the e-mail address of the recipient using the keyboard.
Address Book Individuals Selects an e-mail address from the local address book.
Groups Selects an e-mail group from the local address book.
Network Address Book Searches an e-mail address from the server address book.
Sender
*1
Keyboard Enters the e-mail address of the sender using the keyboard.
Address Book Selects an e-mail address of the sender from the local address
book.
Network Address Book Searches an e-mail address of the sender from the server
address book.
*1
The sender's e-mail address cannot be edited when the remote authentication is used as the user authentication method on the Dell
Smart Multifunction Printer | S2815dn.
Address Book Selects a FTP address or Server Message Block (SMB) protocol address from the local address
book.
Folder Name
Selects which folder the scanned image is saved to.
246
Understanding the Printer Menus
NOTE:
Web Services on Devices (WSD) is supported only on Microsoft
®
Windows Vista
®
(SP2 or later), Windows
®
7,
Windows
®
8, Windows
®
8.1, and Windows
®
10.
Values:
Scan Settings
The Scan Settings screen appears when the is tapped on the Scan to Email, Scan to Network Folder, or Scan to
USB screen, or when Computer (via USB) is tapped on the Scan to Computer screen.
Use Scan Settings to configure a variety of scan features.
NOTE:
Values marked by an asterisk (*) are the factory default menu settings.
Output Color
Purpose:
To select color or black and white scanning.
Values:
Resolution
Purpose:
To specify the resolution of the scanned image.
Values:
File Format
Purpose:
To specify the file format to save the scanned image.
Values:
Computer (via USB) Saves scanned data on a computer connected via USB cable.
Scan to
Computer
Name
Selects which computer the scanned image is saved to. Up to 20 computers will be
listed.
Scan Sends the scanned image to the computer according to the chosen event. Which
application each event is associated with depends on the setting on the computer.
Scan for Print
Scan for Email
Scan for Fax
Scan for OCR
Color
*
Scans in color mode. Works well with texts and photos.
Black & White Scans in black and white mode. Works well with texts.
Gray Scale Scans in grayscale mode. Works well with texts and photos.
200 dpi
*
300 dpi
400 dpi
600 dpi
PDF
*
Understanding the Printer Menus
247
2 Sided Scanning
Purpose:
To specify whether to scan both sides of a document.
Values:
Darken / Lighten
Purpose:
To adjust the density to make the scanned image darker or lighter than the original.
Values:
Contrast
Purpose:
To adjust the amount of colors to make the contrast of colors darker or lighter than the original.
Values:
Sharpness
Purpose:
To adjust the sharpness to make the scanned image sharper or softer than the original.
Values:
Multi-Page TIFF
TIFF (1 File per Page)
JPEG (1 File per Page)
1 Sided
*
Scans one side of a document.
2 Sided Long Edge Binding
*
Scans both sides of a document bound by the long edge.
Short Edge Binding Scans both sides of a document bound by the short edge.
Darken 3 Works well with light documents or faint pencil markings.
Darken 2
Darken 1
Normal
*
Works well with standard typed or printed documents.
Lighten 1 Works well with dark documents.
Lighten 2
Lighten 3
High Adjusts the amount of colors to make the contrast of colors darker than the original.
Medium
*
Does not adjust the amount of colors to make the contrast of colors darker or lighter than the
original.
Low Adjusts the amount of colors to make the contrast of colors lighter than the original.
Sharpen Makes the scanned image sharper than the original.
Normal
*
Does not make the scanned image sharper or softer than the original.
Soften Makes the scanned image softer than the original.
248
Understanding the Printer Menus
Auto Exposure
Purpose:
To suppress the background of the original to enhance text on the copy.
Values:
Original Size
Purpose:
To specify the default paper size.
Values:
mm series
inch series
Margin
Purpose:
To specify the top, bottom, right, left, and middle margins of the scanned image.
Values:
Off Does not suppress the background.
On
*
Suppresses the background to enhance text.
A4 (210x297mm)
*1
A5 (148x210mm)
B5 (182x257mm)
Letter (8.5x11")
Folio (8.5x13")
Legal (8.5x14")
Statement (5.5x8.5")
Executive (7.3x10.5")
*1
Denotes country-specific factory default values.
Letter (8.5x11")
*1
Folio (8.5x13")
Legal (8.5x14")
Statement (5.5x8.5")
A4 (210x297mm)
A5 (148x210mm)
B5 (182x257mm)
Executive (7.3x10.5")
*1
Denotes country-specific factory default values.
Top/Bottom 0.1 inch
*
(2 mm
*
)Sets the value in increments of 0.1 inch (1 mm).
Available Range: 0.0–2.0 inches (0–50 mm)
Understanding the Printer Menus
249
Create Folder
NOTE:
Create Folder feature is available only for Scan to USB or Scan to Network Folder.
Purpose:
To specify whether to create a folder when saving scanned images.
Values:
File Naming Mode
Purpose:
To specify the detailed setting of File Naming Mode.
Values:
Save Settings
The Save Settings screen appears when is tapped on the Scan Settings screen of the Scan to Email, Scan to
Network Folder, or Scan to USB feature, and on the Scan to Computer screen.
Use Save Settings to save a variety of scan features. And also use to create and edit custom tiles for Scan.
Left/Right 0.1 inch
*
(2 mm
*
)Sets the value in increments of 0.1 inch (1 mm).
Available Range: 0.0–2.0 inches (0–50 mm)
Middle 0.0 inches
*
(0 mm
*
)Sets the value in increments of 0.1 inch (1 mm).
Available Range: 0.0–2.0 inches (0–50 mm)
Off
*
Does not create a folder when saving a scanned image.
On Creates a folder when saving a scanned image.
Auto
*
Sets the default file name.
Add Prefix Adds texts in front of the file name.
Prefix/Suffix String Specifies the texts that are added when Add Prefix
is selected.
Add Suffix Adds texts after the file name.
Prefix/Suffix String Specifies the texts that are added when Add Suffix
is selected.
250
Understanding the Printer Menus
Fax
Use the Fax menus to configure a variety of fax features.
NOTE:
The Fax function cannot be used unless you set up a country code under
Country
. If
Country
is not set up, a
message
Set the Country Code
appears on the display.
NOTE:
Values marked by an asterisk (*) are the factory default menu settings.
Values:
Fax Settings
The Fax Settings screen appears when is tapped on the Fax screen.
Use Fax Settings to configure a variety of fax features.
Darken / Lighten
Purpose:
To adjust the density to make the copy darker or lighter than the original.
Values:
2 Sided Scanning
Purpose:
To specify whether to scan both sides of a document.
Values:
Enter Number Enters the fax number using the keyboard.
Speed Dial Enters the speed dial number stored in the printer.
Phone Book Individuals Selects a fax number from the local address book.
Groups Selects a group dial number from the local address book.
Network Phone Book Searches a fax number from the server address book.
On Hook Send
*
Sends faxes manually.
Receive Receives faxes manually.
Polling Manually retrieves information from a remote machine.
Darken 3 Works well with light documents or faint pencil markings.
Darken 2
Darken 1
Normal
*
Works well with standard typed or printed documents.
Lighten 1 Works well with dark documents.
Lighten 2
Lighten 3
1 Sided
*
Scans one side of a document.
2 Sided Long Edge Binding
*
Scans both sides of a document bound by the long edge.
Short Edge Binding Scans both sides of a document bound by the short edge.
Understanding the Printer Menus
251
Polling Receive
Purpose:
To receive faxes from the remote fax machine when you want to receive it.
Values:
Resolution
Purpose:
To specify the scan resolution to improve the output quality.
Values:
NOTE:
Faxes scanned in the
Super Fine
mode transmit at the highest resolution supported by the receiving device.
Fax Cover Page
Purpose:
To set whether to attach a cover page to faxes.
Values:
Delayed Send
Purpose:
To send a fax at a later time.
Values:
NOTE:
A maximum of 19 delayed fax jobs can be stored.
Save Settings
The Save Settings screen appears when icon is tapped on the Fax Settings screen.
Use Save Settings to save a variety of fax features. And also use to create and edit custom tiles for Fax.
NOTE:
Up to 30 addresses can be stored on the printer. If you have the addresses of more than 31, you cannot save settings of
fax features. In that case, please reduce to 30.
Off
*
Does not receive faxes using Polling Receive.
On Receives faxes using Polling Receive.
Standard
*
Suitable for documents with normal sized characters.
Fine Suitable for documents containing small characters or thin lines or documents printed using a
dot-matrix printer.
Super Fine Suitable for documents containing extremely fine detail. The
Super Fine
mode is
enabled only if the remote machine also supports the
Super Fine
mode. See the notes
below.
Photo Suitable for documents containing photographic images.
Off
*
Does not attach a cover page to faxes.
On Attaches a cover page to faxes.
Off
*
Does not send a fax at a later time.
On Sets the fax transmission start time when sending a fax at a specified time.
252
Understanding the Printer Menus
Print PDF/TIFF
NOTE:
Print PDF/TIFF function is available only when a USB memory is inserted in the front USB port.
Purpose:
To specify the document stored in the root, file, or folder in a USB memory. See "Print Settings" for more details
about the various print settings you can set for the print.
Print JPEG
NOTE:
Print JPEG function is available only when a USB memory is inserted in the front USB port.
Purpose:
To specify the photos stored in the root, file, or folder in a USB memory. See "Print Settings" for more details about
the various print settings you can set for the print.
Print Settings
The Print Settings screen appears when is tapped on the Print PDF/TIFF or Print JPEG screen.
Use Print Settings to configure a variety of print features.
Quantity
Purpose:
To specify the number of copies from 1 to 99.
Select Tray
Purpose:
To specify the input tray.
Values:
MPF The paper is fed from the MPF. When
Use Driver
Settings for Print Job
is set in
MPF
of
Tray
Settings
,
Any
is displayed for
Size
and
Type
. If you
start the print job with
Any
as the paper size and type,
A4
or
Letter
is selected as the paper size and
Plain (60-
80g/m
2
)
is selected as the paper type. If you want to
specify the size and type of paper in the MPF, select
MPF
and
specify the paper size and type.
Paper Size mm series A4 (210x297mm)
*1
A5 (148x210mm)
B5 (182x257mm)
Letter (8.5x11")
Folio (8.5x13")
Legal (8.5x14")
Statement (5.5x8.5")
inch series Letter (8.5x11")
*1
Folio (8.5x13")
Legal (8.5x14")
Statement (5.5x8.5")
Understanding the Printer Menus
253
2 Sided Printing
Purpose:
To print on both sides of a sheet of paper.
Values:
Layout
Purpose:
To specify the output layout.
Values:
A4 (210x297mm)
A5 (148x210mm)
B5 (182x257mm)
Paper Type Plain (60-80g/m
2
)
Plain Thick (81-105g/m
2
)
Covers (106-163g/m
2
)
Covers Thick (164-216g/m
2
)
Rough Surface
Labels
Envelope
Recycled
Japanese Postcard
Letterhead
Preprinted
Prepunched
Color
Tray1
*
The paper is fed from tray1.
Tray2 The paper is fed from the optional 550-sheet feeder.
*1
Denotes country-specific factory default value.
1 Sided
*
Does not print on both sides of a sheet of paper.
2 Sided Long Edge Binding
*
Prints on both sides of a sheet of paper to be bound by the
long edge.
Short Edge Binding Prints on both sides of a sheet of paper to be bound by the
short edge.
1-Up
*
Prints one page on one side of a sheet of paper.
2-Up Prints two pages on one side of a sheet of paper.
4-Up Prints four pages on one side of a sheet of paper.
Off(No Scaling) Prints without scaling.
254
Understanding the Printer Menus
Image Types
Purpose:
To set the print image quality.
Values:
Collation
Purpose:
To specify whether to sort the job.
Values:
PDF Password
Purpose:
To enter the password when you print a PDF file secured with a document open password (password to open the
PDF file).
Values:
Save Settings
The Save Settings screen appears when is tapped on the Print Settings screen.
Use Save Settings to save a variety of print features. And also use to create and edit custom tiles for USB Direct
Print.
Dell Document Hub
NOTE:
The Dell Document Hub feature is available on the Dell Cloud Multifunction Printer | H815dw only.
Use the Dell Document Hub menus to configure a variety of the Dell Document Hub features.
Search for Files
Purpose:
To search the files saved in the cloud services, and print them from the printer.
Values:
Auto
*
Prints PDF/TIFF files in the Text mode and JPEG files in the Photos (Standard Quality)
mode.
Photos (Standard Quality) Prints the photographic images at the standard quality.
Photos (High Quality) Prints the photographic images at the high quality.
Text Prints the text document at the standard quality.
Collated Sorts a job.
Uncollated
*
Does not sort a job.
Enter PDF Password Enter the document open password to print the secure PDF job.
Text Box
Enters the keywords, such as the words including the file name.
Sorts the searching results by selecting the sorting order.
Understanding the Printer Menus
255
Browse for Files
Purpose:
To browse and print the files saved in the selected cloud services.
Values:
Scan
Purpose:
To scan the document and save the scanned file in the cloud service.
Values:
PDF Password
Purpose:
To enter the password when you print a PDF file secured with a document open password (password to open the
PDF file).
Values:
File Name Option
Purpose:
To specify the way to name the scanned document.
Values:
Sets the settings of the Print Settings.
Displays the selected files. The first three pages of each file are displayed in the small previews.
Text Box
Enters the keywords, such as the words including the file name.
Searches for the files in the current location or the selected cloud services.
Sets the settings of the Print Settings.
Displays the selected files. The first three pages of each file are displayed in the small previews.
Sorts the searching results by selecting the sorting order.
Saves the settings of the Print Settings as Favorite.
File Name Enters the file name you want to use.
File Format Selects the file format from the list to save the scanned image.
Tag Enters the tag you want to use.
Searches for the location to save the scanned file. You can search for the location across the
cloud services.
Sorts the searching results by selecting the sorting order.
Sets the settings of the Scan Settings.
Saves the settings of the Scan Settings as Favorite.
Enter PDF Password Enters the document open password to print the secure PDF job.
Off Adds no text in front of the file name or after the file
name.
256
Understanding the Printer Menus
For more information on other settings, see "Scan Settings."
Smart OCR Scan
Purpose:
To scan the document using OCR and save it in the cloud service.
Values:
File Format
Purpose:
To specify the file format to save the scanned image.
Values:
OCR Language
Purpose:
To specify the language for the OCR.
Values:
Add Prefix Adds texts in front of the file name.
Prefix/Suffix String Specifies the texts that are added when Add Prefix is
selected.
Add Suffix Adds texts after the file name.
Prefix/Suffix String Specifies the texts that are added when Add Suffix is
selected.
File Name Enters the file name you want to use.
File Format Selects the file format from the list to save the scanned image.
Tag Enters the tag you want to use.
Searches for the location to save the scanned file. You can search for the location across the
cloud services.
Sorts the searching results by selecting the sorting order.
Sets the settings of the Scan Settings.
Saves the settings of the Scan Settings as Favorite.
PDF(Searchable)
RTF
DOC
DOCX
XLS
XLSX
PPTX
Auto
English
Français
Understanding the Printer Menus
257
PDF Password
Purpose:
To enter the password when you print a PDF file secured with a document open password (password to open the
PDF file).
Values:
Remove Blank Page
Purpose:
To specify whether to remove the blank pages.
Values:
File Name Option
Purpose:
To specify the way to name the scanned document.
Values:
For more information on other settings, see "Scan Settings."
Italiano
Deutsch
Español
Dansk
Nederlands
Norsk
Svenska
Enter PDF Password Enters the document open password to print the secure PDF job.
Off
*
Disables the Remove Blank Page feature.
On Enables the Remove Blank Page feature.
Off Adds no text in front of the file name or after the file
name.
Add Prefix Adds texts in front of the file name.
Prefix/Suffix String Specifies the texts that are added when Add Prefix is
selected.
Add Suffix Adds texts after the file name.
Prefix/Suffix String Specifies the texts that are added when Add Suffix is
selected.
258
Understanding the Printer Menus
E-mail Me
Purpose:
To scan the document and send to you as an attached file of an e-mail.
Values:
File Format
Purpose:
To specify the file format to save the scanned image.
Values:
OCR Language
Purpose:
To specify the language for the OCR.
Values:
File Format Selects the file format from the list to save the scanned image.
Subject Enters the subject you want to use.
Sets the settings of the Scan Settings.
Saves the settings of the Scan Settings as Favorite.
PDF
PDF(Searchable)
RTF
DOC
DOCX
XLS
XLSX
PPTX
Multi-Page TIFF
TIFF
JPEG
Auto
English
Français
Italiano
Deutsch
Español
Dansk
Nederlands
Norsk
Svenska
Understanding the Printer Menus
259
PDF Password
Purpose:
To enter the password when you print a PDF file secured with a document open password (password to open the
PDF file).
Values:
Remove Blank Page
Purpose:
To specify whether to remove the blank pages.
Values:
For more information on other settings, see "Scan Settings."
Business Card Reader
Purpose:
To scan the business card and send to you as an attached file (vCard format) of an e-mail.
Values:
SharePoint
NOTE:
The SharePoint feature is available on the Dell Smart Multifunction Printer | S2815dn only.
Use the SharePoint menus to configure a variety of the SharePoint
®
features.
Print
Purpose:
To browse and print the files saved in the selected SharePoint
®
server.
Values:
Enter PDF Password Enter the document open password to print the secure PDF job.
Off Disables the Remove Blank Page feature.
On Enables the Remove Blank Page feature.
Subject Enters the subject you want to use.
Sets the settings of the Scan Settings.
Searches for the files in the current folder or the server.
Text Box
Enter the keywords, such as the words included in the file name.
Sets the settings of the Print Settings.
260
Understanding the Printer Menus
Scan
Purpose:
To scan the document and save the scanned data in the selected SharePoint
®
server.
Values:
File Name Option
Purpose:
To specify the way to name the scanned document.
Values:
For more information on other settings, see "Scan Settings."
NOTE:
You cannot assign the password to the PDF file when saving the scanned data to the SharePoint
®
server.
Add Apps
Use the Add Apps menu to add a variety of tiles on the Home screen.
Panel Lock
This feature prevents unauthorized personnel from changing the settings made by the administrator.
NOTE:
Disabling the operator panel menus does not prevent access to the Stored Print and Tray Settings menus.
Enabling the Panel Lock
1
Press the
(Information)
button.
2
Ta p t h e
Tools
tab, and then tap
Admin Settings
.
3
Ta p unt i l
Secure Settings
appears, and then tap
Secure Settings
.
4
Ta p
Panel Lock
.
5
Ta p
Panel Lock Control
.
6
Ta p
Enable
, and then tap
OK
.
File name Enter the file name you want to use.
File Format Selects the file format from the list to save the scanned data.
Searches for the folder in the selected SharePoint
®
server.
Sets the settings of the Scan Settings.
Off Adds no text in front of the file name or after the file
name.
Add Prefix Adds texts in front of the file name.
Prefix/Suffix String Specifies the texts that are added when Add Prefix is
selected.
Add Suffix Adds texts after the file name.
Prefix/Suffix String Specifies the texts that are added when Add Suffix is
selected.
Understanding the Printer Menus
261
7
Enter the new password, and then tap
OK
.
CAUTION:
Be sure to remember the password. The procedure described below allows you to reset the password, but
the settings for Address Book and Phone Book are cleared.
• Turn off the printer. Then, while holding the
(Information)
button, turn on the printer. Perform steps 7
and 8.
8
Re-enter the password to confirm the password that you entered, and then tap
OK
.
To change the password while
Panel Lock
is
Enable
, perform steps 1 to 4 above, and then tap
Change
Password
. Perform steps 7 and 8 above to change the password.
Disabling the Panel Lock
1
Press the
(Information)
button.
2
Ta p t h e
Tools
tab, and then tap
Admin Settings
.
3
Enter the password.
4
Ta p unt i l
Secure Settings
appears, and then tap
Secure Settings
.
5
Ta p
Panel Lock
.
6
Ta p
Panel Lock Control
.
7
Ta p
Disable
, and then tap
OK
.
8
Enter the current password, and then tap
OK
.
Resetting Defaults
After executing this function and rebooting the printer, the phone book, address book, or menu parameters are reset
to their default values.
The following menu parameters are exceptions and are not reset.
• Network settings
• Panel Lock settings and password
• Functions Control settings (Copy, Scan to E-mail, Fax, Scan to Network Folder, Scan to Computer, PC Scan, Scan
to USB, USB Direct Print) and passwords
• Secure Receive settings and password
• Login Error settings
• Set Available Time settings
• Secure Job Expiration settings
•USB Port settings
• AccessControl Mode settings
• AccessControl Error Report settings
• Non Registered User settings
• NFC Authentication settings
• Tap to Print settings
262
Understanding the Printer Menus
When Using the Operator Panel
1
Press the
(Information)
button.
2
Ta p t h e
Tools
tab, and then tap
Admin Settings
.
3
Ta p
Maintenance
.
4
Ta p unt i l
Reset Defaults
appears, and then tap
Reset Defaults
.
5
Tap the desired setting, and then tap
Initialize
.
6
Ta p
Yes
,
Reset
.
The printer is restarted automatically.
User Fax Section Resets the phone book data.
User Scan Section Resets the address book data.
User Account Section Resets the user registration information.
System Section Resets the system parameters.
Print Media Guidelines
263
16
Print Media Guidelines
Print media refers to paper, labels, envelopes, and coated paper among others. Your printer provides high-quality
printing on a variety of print media. Selecting the appropriate print media for your printer helps avoid printing
troubles. This section describes selecting and caring for print media.
NOTE:
Use only laser print media. Do not use ink jet paper in your printer.
Paper
For the best print quality, use 90 g/m
2
(24 lb) xerographic, grain long paper. It is recommended that you try a sample
first before buying large quantities of any print media.
When loading paper, identify the recommended print side on the paper package, and load the paper accordingly. See
"
Loading Print Media in Tray1 and the Optional 550-Sheet Feeder
"
and
"
Loading Print Media in the MPF
"
for
detailed loading instructions.
Recommended Paper
To ensure the best print quality and feed reliability, use 75 g/m
2
(20 lb) xerographic paper. Business paper designed
for general business use also provides acceptable print quality. Only use paper able to withstand high temperatures
without discoloring, bleeding, or releasing hazardous emissions. The laser printing process heats paper to high
temperatures. Check with the manufacturer or vendor to determine whether the paper you have chosen is
acceptable for laser printers.
It is recommended that you try a sample first before buying large quantities of any print media. When choosing any
print media, you should consider the weight, fiber content, and color.
Unacceptable Paper
The following paper types are not recommended for use with the printer:
• Chemically treated paper used to make copies without carbon paper, also known as carbonless paper, carbonless
copy paper (CCP), or no carbon required (NCR) paper.
• Preprinted paper with chemicals that may contaminate the printer.
• Preprinted paper that can be affected by the temperature in the fusing unit.
• Preprinted paper that requires a registration (the precise print location on the page) greater than ±0.09 inches,
such as optical character recognition (OCR) forms.
In some cases, you can adjust registration with your software program to successfully print on these forms.
• Coated paper (erasable bond), synthetic paper, and thermal paper.
• Rough-edged, rough or heavily textured surface paper, or curled paper.
• Recycled paper containing more than 25 % post-consumer waste that does not meet DIN 19 309.
• Multiple-part forms or documents.
• Print quality may deteriorate (blank spaces or blotches may appear in the text) when printing on talc or acid paper.
264
Print Media Guidelines
Selecting Paper
Proper paper selection helps prevent jams and ensures trouble-free printing.
To help avoid jams or poor print quality:
• Always use new, undamaged paper.
• Before loading the paper, identify the recommended print side of the paper. This information is usually indicated
on the paper package.
• Do not use paper that you have cut or trimmed.
• Do not mix print media sizes, weights, or types in the same source. This may result in a paper jam.
• Do not remove the tray while printing is in progress.
• Ensure that the paper is properly loaded in the tray.
• Flex the paper back and forth, and then fan them. Straighten the edges of the stack on a level surface.
Selecting Pre-Printed Media and Letterheads
When selecting pre-printed and letterhead paper for the printer:
• Use grain long paper for best results.
• Use only forms and letterheads printed using an offset lithographic or engraved printing process.
• Select paper that absorb ink, but does not bleed.
• Avoid paper with rough or heavily textured surfaces.
• Use paper printed with heat-resistant inks designed for use in xerographic copying machines. The ink must
withstand temperatures of 225 °C (437 °F) without melting or releasing hazardous emissions.
• Use inks that are not affected by the resin in the toner or the silicone in the fusing unit. Inks that are oxidation-set
or oil-based should meet these requirements; latex inks might not. If you are in doubt, contact your paper supplier.
Selecting Pre-Punched Paper
When selecting pre-punched paper for the printer:
• Test paper from several manufacturers before ordering and using large quantities of pre-punched paper.
• Paper should be punched at the paper manufacturer and not drilled into paper already packaged in a ream. Drilled
paper can cause jams when multiple sheets feed through the printer. This may result in a paper jam.
• Pre-punched paper can include more paper dust than standard paper. Your printer may require more frequent
cleaning and feed reliability may not be as good as standard paper.
• Weight guidelines for pre-punched paper are the same as non-punched paper.
Print Media Guidelines
265
Envelopes
Depending on the envelopes, it is possible to expect variable levels of wrinkling. It is recommended that you try a
sample first before buying large quantities of any print media. See
"
Loading Envelopes in the MPF
"
for instructions
on loading envelopes.
When printing on envelopes:
• Use only high-quality envelopes that are designed for use in laser printers.
• Set the print media source to the MPF. Set the paper type to
Envelope
, and select the correct size of envelope from
the printer driver.
• Use envelopes made from 75 g/m
2
(20 lb bond) paper. You can use up to 105 g/m
2
(28 lb bond) weight for the
envelope feeder as long as the cotton content is 25 % or less. Envelopes with 100 % cotton content must not exceed
90 g/m
2
(24 lb bond) weight.
• Use only freshly unpackaged, undamaged envelopes.
• Use envelopes that can withstand temperatures of 205 °C (401 °F) without sealing, excessive curling, wrinkling, or
releasing hazardous emissions. If you have any doubts about the envelopes you are considering, check with the
envelope supplier.
• Adjust the guide to fit the width of the envelopes.
• To load an envelope into the MPF, insert the envelope with the flaps closed or open and the short-edge of the
envelope facing into the printer. The print side must be facing up.
• See "
Loading Envelopes in the MPF
" for instructions on loading envelopes.
• Use one envelope size during a print job.
• Ensure that the humidity is low because high humidity (more than 60 %) and the high printing temperatures may
seal the envelopes.
• For best performance, do not use envelopes that:
– Have excessive curl or twist
– Are stuck together or damaged in any way
– Contain windows, holes, perforations, cutouts, or embossing
– Use metal clasps, string ties, or metal folding bars
– Have an interlocking design
– Have postage stamps attached
– Have any exposed adhesive when the flap is in the sealed or closed position
– Have nicked edges or bent corners
– Have rough, cockle, or laid finishes
266
Print Media Guidelines
Labels
Your printer can print on many labels designed only for use with laser printers.
When selecting labels:
• Label adhesives, face sheet (printable stock), and topcoats must be able to withstand temperatures of 205 °C (401
°F) and pressure of 25 pounds per square inch (psi).
• Use labels that can be without sealing, excessive curling, wrinkling, or releasing hazardous emissions.
• Do not use label sheets with a slick backing material.
CAUTION:
Before buying large quantities of any print media, it is recommended that you try a sample first.
When printing on labels:
• Use labels that can withstand temperatures of 205 °C (401 °F) without sealing, excessive curling, wrinkling, or
releasing hazardous emissions.
• Set the paper type to
Label
in the printer driver.
• Load labels in the MPF. Tray1 and the optional 550-sheet feeder do not support labels.
• Do not load labels together with paper in the MPF.
• Do not print within 1 mm (0.04 inches) of the die-cut.
• Do not print within 1 mm (0.04 inches) of the edge of the label, of the perforations, or between die-cuts of the
label.
• Do not print a label through the printer more than once.
• Portrait orientation is preferred, especially when printing bar codes.
• Do not use labels that have exposed adhesive.
• Use full label sheets. Partial sheets may cause labels to peel off during printing, resulting in a jam.
• Do not use label sheets that have adhesive to the edge of the sheet. It is recommended that zone coating of the
adhesive is done at least 1 mm (0.04 inches) away from edges. Adhesive material contaminates your printer and
could void your warranty.
WARNING:
Otherwise a jam occurs in the printer and contaminate your printer and your cartridge with adhesive. As a result,
could void your printer and cartridge warranties.
Storing Print Media
For proper print media storage, the following guidelines will help to avoid media feeding problems and uneven print
quality.
• Store print media in an environment where the temperature is approximately 21 °C (70 °F) and the relative
humidity is 40 %.
• Store cartons of print media on a pallet or shelf, rather than directly on the floor.
• If you store individual packages of print media out of the original carton, ensure that they rest on a flat surface so
that the edges do not buckle or curl.
• Do not place anything on top of the print media packages.
Print Media Guidelines
267
Identifying Print Media and Specifications
The following tables show print media information.
Supported Paper Sizes
Paper size MPF Tray1 Optional 550-sheet
feeder
Duplex unit
A4 (210 x 297 mm) YYYY
A5 (148 x 210 mm) YYYY
A6 (105 x 148 mm) YYNN
B5 (182 x 257 mm) YYYY
B6 (128 x 182 mm) YYYY
Letter (8.5 x 11 in) YYYY
Folio (8.5 x 13 in) YYYY
Legal (8.5 x 14 in) YYYY
Statement (5.5 x 8.5 in) YYYY
Executive (7.25 x 10.5 in) YYYY
Envelope #10 (4.125 x 9.5 in) YNNN
Monarch (3.875 x 7.5 in) YNNN
DL (110 x 220mm) YNNN
C5 (162 x 229mm) YNNN
Postcard JPN YYNN
Custom
*1, 2
YYYY
*1
Custom: width: 76.2 mm (3.0 inches) to 215.9 mm (8.5 inches) for the MPF and tray1; 139.7 mm (5.5 inches) to 215.9 mm (8.5 inches) for the
optional 550-sheet feeder
length: 127.0 mm (5.0 inches) to 355.6 mm (14.00 inches) for the MPF and tray1; 210 mm (8.27 inches) to 355.6 mm (14.00 inches)
for the optional 550-sheet feeder
*2
XML Paper Specification (XPS) driver does not support custom size paper.
268
Print Media Guidelines
Supported Paper Types
NOTE:
For Plain paper, you can set the paper density by selecting the Paper Density (Light or Normal) under Maintenance from
the operator panel, the Tool Box, or the Dell™ Printer Configuration Web Tool. Once you set the Paper Density settings, the
printer uses the settings for Plain paper.
NOTE:
Rough Surface paper can only be fed one by one.
Paper Type Specifications
Paper type MPF Tray1 Optional 550-sheet
feeder
Duplex unit
Side 1Side 2Side 1Side 2Side 1Side 2Side 1Side 2
Plain YNYNYNYN
Plain Thick YNYNYNYN
Covers YNYNYNYN
Covers Thick YNYNYNNN
Rough surface YNYNYNNN
Labels YNYNYNNN
Envelope YNNNNNNN
Recycled YNYNYNYN
Japanese Postcard YNYNNNNN
Letterhead YNYNYNYN
Preprinted YNYNYNYN
Prepunched YNYNYNYN
Color YNYNYNYN
Paper type Weight (g/m
2
) Remarks
Plain 60–80 -
Plain Thick 81–105 -
Covers 106–163 -
Covers Thick 164–216 -
Rough surface 106–163 Inkjet printer paper cannot be used.
Labels 106–163 Inkjet printer paper cannot be used.
Envelope 91–105 -
Recycled 60–105 -
Japanese Postcard 190 Inkjet printer paper cannot be used.
Letterhead 60–90 -
Preprinted 60–90 -
Prepunched 60–90 -
Color 60–90 -
Loading Print Media
269
17
Loading Print Media
Loading print media properly helps prevent jams and ensures trouble-free printing.
Before loading any print media, identify the recommended print side of the print media. This information is usually
indicated on the print media package.
NOTE:
The images used in this manual are those of the Dell™ Cloud Multifunction Printer | H815dw unless otherwise mentioned.
Capacity
Tray1 can hold:
• 250 sheets of the standard paper.
The optional 550-sheet feeder (tray2) can hold:
• 550 sheets of the standard paper.
The multipurpose feeder (MPF) can hold:
• 50 sheets of the standard paper.
Print Media Dimensions
The maximum dimensions of print media that the MPF and tray1 can handle are:
• Width — 76.2 mm (3.00 inches) to 215.9 mm (8.5 inches)
• Length — 127 mm (5.00 inches) to 355.6 mm (14.00 inches)
The maximum dimensions of print media that the optional 550-sheet feeder can handle are:
• Width — 139.7 mm (5.5 inches) to 215.9 mm (8.5 inches)
• Length — 210 mm (8.27 inches) to 355.6 mm (14.00 inches)
270
Loading Print Media
Loading Print Media in Tray1 and the Optional 550-Sheet Feeder
This section describes how to load letterhead. For details about loading print media other than letterhead, see
"Loading Paper."
NOTE:
To avoid paper jams, do not remove the tray while printing is in progress.
NOTE:
Use only laser print media. Do not use ink jet paper in the printer.
Loading Letterhead (Pre-Printed and Pre-Punched Paper)
The pre-printed paper such as letterhead and pre-punched paper must be inserted bottom edge first with the print
side facing down as shown below.
NOTE:
To enable printing with letterhead paper, set Paper Type to Letterhead and Letterhead Duplex Mode to Enable from the
printer driver. Make sure to set
Paper Type
to
Letterhead
from the operator panel even when you print on a single
side of letterhead, pre-printed, or pre-punched paper.
Print media source Print side Page orientation
Tray1 and optional 550-sheet
feeder
Face down Letterhead enters the printer
last
MPF Face down Letterhead enters the printer
last
Loading Print Media
271
Loading Print Media in the MPF
1
Gently pull open the MPF cover.
2
Slide the width guides to the edge of the tray. The width guides should be fully extended.
3
Insert all media face up and top edge first into the MPF.
NOTE:
Do not force the print media into the MPF.
272
Loading Print Media
4
Slide both width guides until they rest lightly against the edge of the print media stack.
NOTE:
Do not force the print media into the MPF.
5
On the touch panel, tap
Size
.
6
Ta p or
until the desired paper size appears, and then select the size.
7
Ta p
Type
.
8
Ta p or
until the desired paper type appears, and then select the type.
9
Ta p
OK
.
Loading Small Print Media in the MPF
When loading small print media such as monarch envelope or the user-specified print media whose feed direction
length is 191.6 mm or less in the MPF, remove the MPF from the printer.
1
Gently pull open the MPF cover.
Loading Print Media
273
2
Grasp both sides of the MPF, and then pull the MPF from the printer.
3
Slide the width guides to the edge of the tray. The width guides should be fully extended.
4
Pull up the length guide and slide it toward MPF cover until it stops.
5
Load the print media into the MPF with the recommended print side facing up so that the top edge of the print
media enters the printer first.
274
Loading Print Media
6
Align the paper guides against the edges of the print media.
7
Insert the MPF into the printer.
8
On the touch panel, tap
Size
.
9
Ta p or
until the desired paper size appears, and then select the size.
10
Ta p
Type
.
11
Ta p or
until the desired paper type appears, and then select the type.
12
Ta p
OK
.
Loading Print Media
275
Printing on Envelopes – Envelope Mode
To print on envelopes with better print quality, set the printer to the envelope mode.
NOTE:
Print jobs can be done on envelopes even when the printer is not set to the envelope mode. To get the better print results,
set the printer to the envelope mode.
NOTE:
When the printer is in the envelope mode, print jobs cannot be done while the paper type is set to other than envelopes.
To Set the Printer to the Envelope Mode
1
Pull the rear cover handle to open the rear cover.
2
Lift the levers on both sides of the fusing unit.
3
Slide the envelope switches on both sides of the fusing unit to the position.
WARNING:
The fusing unit is hot. Do not touch it, doing so may cause burns.
276
Loading Print Media
4
Press down the levers on both sides of the fusing unit.
5
Close the rear cover.
To Cancel the Envelope Mode
1
Pull the rear cover handle to open the rear cover.
Loading Print Media
277
2
Lift the levers on both sides of the fusing unit.
3
Slide the envelope switches on the both sides of the fusing unit to the position.
WARNING:
The fusing unit is hot. Do not touch it, doing so may cause burns.
4
Press down the levers on both sides of the fusing unit.
278
Loading Print Media
5
Close the rear cover.
Loading Envelopes in the MPF
Use the following guidelines when loading envelopes in the MPF:
CAUTION:
Never use envelopes with windows, coated linings, or self-stick adhesives. These lead to paper jams and can
cause damage to the printer.
NOTE:
If you do not load envelopes in the MPF right after they have been removed from the packaging, they may bulge. To avoid
jams, press firmly across the whole envelopes to flatten them as shown below before loading the envelopes in the MPF.
NOTE:
The maximum height (quantity) of envelopes that can be loaded in the MPF is approximately 15 mm (0.59 inches) (15
envelopes).
Envelope #10, DL
Load the envelopes in the short edge feed orientation with the flaps closed and the print side up. Ensure that the
flaps come at the right when you face towards the printer.
Loading Print Media
279
Monarch
You need to pull up and slide the length guide. Load the envelopes in the short edge feed orientation with the flaps
closed and the print side up. Ensure that the flaps come at the right when you face towards the printer.
C5
Load the envelopes in the short edge feed orientation with the flaps open or closed and the print side up. Ensure
that the flaps come at the bottom with the flaps open or at the top with the flaps closed when you face towards the
printer.
When you print with the orientation of the 1, position of the envelopes may be distorted on the output tray. In this
case, set the orientation of the 2.
Loading Letterhead in the MPF
When you use the MPF, letterhead and hole punched paper must be inserted bottom edge first with the print side
facing down.
1
2
280
Loading Print Media
Using the MPF
• Load only one size and type of print media during a single print job.
• To achieve the best possible print quality, use only high-quality print media that is designed for use in laser printer.
For more guidelines on print media, see "Print Media Guidelines."
• Do not add or remove print media when there is still print media in the MPF or when the printer is printing from
the MPF. This may result in a paper jam.
• Print media should be loaded with the recommended print side up and the top of the print media going into the
MPF first.
• Do not place objects on the MPF. Also, avoid pressing down or applying excessive force on it.
• The icons on the MPF show how to load the MPF with paper, and how to turn an envelope for printing.
Linking Trays
The printer automatically links the trays when you load the same size and type of print media in them. The first tray
will be utilized until the media runs out, and then the next tray will be used.
NOTE:
The print media should be the same size and type in each tray.
The MPF cannot be linked to any of the tray sources.
After loading the selected trays with the same size and type of print media, select the Paper Type setting in the Tray
Settings component for each source (tray).
To disable tray linking change the paper type in one of the sources (trays) to a unique value.
NOTE:
If different types of print media of the same size are loaded in each tray, the printer will automatically link them if the
paper type is not specified in the printer driver properties/preferences.
281
Printing, Copying, Scanning,
Faxing, and Dell Document Hub
18 Printing........................................................................................ 283
19 Copying ....................................................................................... 305
20 Scanning..................................................................................... 317
21 Faxing.......................................................................................... 345
22 Dell Document Hub................................................................... 371
23 Printing and Scanning Directly From SharePoint
®
............. 381
282
Printing
283
18
Printing
This chapter covers tips for printing, how to print certain information from your printer, and how to cancel a job.
NOTE:
The images used in this manual are those of the Dell™ Cloud Multifunction Printer | H815dw unless otherwise mentioned.
Tips for Successful Printing
Tips on Storing Print Media
Store your print media properly. For more information, see
"
Storing Print Media.
"
Avoiding Paper Jams
CAUTION:
Before buying large quantities of any print media, it is recommended that you try a sample first.
By selecting appropriate print media and loading it properly, you can avoid paper jams. See the following instructions
on loading print media:
•"Loading Paper"
• "Loading Print Media in the MPF"
•"Avoiding Jams"
If you encounter a paper jam, see
"
Clearing Jams.
"
Sending a Job to Print
Install the printer driver to use all the features of the printer. When you choose Print from an application, a window
representing the printer driver opens. Select the appropriate settings for the specific job that you are sending to
print. Print settings selected from the driver override the default menu settings selected from the operator panel or
the Tool Box.
You may need to click Preferences from the initial Print box to see all of the available system settings. If you are not
familiar with a feature in the printer driver window, open the online Help for more information.
To print a file from a typical
Microsoft
®
Windows
®
application:
1
Open the file you want to print.
2
From the
File
menu, select
Print
.
3
Verify that the correct printer is selected in the dialog box. Change the print settings if needed.
4
Click
Preferences
to adjust system settings that are not available from the first screen, and then click
OK
.
5
Click
OK
or
Print
to send the job to the selected printer.
NOTE:
When you print on small-sized print media such as envelopes, lift the operator panel so that you can easily remove the
printed media from the output tray.
284
Printing
Canceling a Print Job
There are several methods for canceling a job.
• "Canceling a Job From the Operator Panel"
• "Canceling a Job From a Computer Running Windows
®
Operating System"
Canceling a Job From the Operator Panel
To cancel a job after it has started printing:
1
Ta p
Stop
.
Printing is canceled only for the current job. All the following jobs will continue to print.
To cancel a job before it has started printing:
1
Press the button.
A list of print jobs appears.
2
Tap the desired job to cancel.
3
Ta p
Stop
.
4
Ta p
Stop
Job
.
Canceling a Job From a Computer Running Windows® Operating System
Canceling a Job From the Taskbar
When you send a job to print, a small printer icon appears in the bottom right corner of the taskbar.
1
Double-click the printer icon.
A list of print jobs appears in the printer window.
2
Select the job you want to cancel.
3
Press the <Delete> key.
Canceling a Job From the Desktop
1
Click
Start

Devices and Printers
.
For Windows Vista
®
: Click
Start
Control Panel
Hardware and Sound
Printers
.
For Windows Server
®
2008: Click
Start
Control Panel
Printers
.
For Windows Server
®
2008 R2: Click
Start
Devices and Printers
.
For Windows
®
8/Windows
®
8.1: On the Desktop screen, right-click the bottom left corner of the screen, and then
click
Control Panel
Hardware and Sound
Devices and Printers
.
For Windows Server
®
2012/Windows Server
®
2012 R2: On the Desktop screen, right-click the bottom left corner
of the screen, and then click
Control Panel
Hardware
Devices and Printers
.
For Windows
®
10: Right-click the Start button, and then click
Control Panel
Hardware and Sound
Devices
and Printers
.
A list of available printers appears.
2
Right-click the printer that you selected when you sent the job for printing, and then select
See what's printing
.
3
Select the printer driver.
A list of print jobs appears in the printer window.
Printing
285
4
Select the job you want to cancel.
5
Press the <Delete> key.
Duplex Printing
Duplex printing (or two-sided printing) allows you to print on both sides of a sheet of paper. For sizes that are
acceptable for duplex printing, see
"
Supported Paper Sizes.
"
Duplex Printing With Duplex Unit
1
Click
Start

Devices and Printers
.
For Windows Vista
®
: Click
Start
Control Panel
Hardware and Sound
Printers
.
For Windows Server
®
2008: Click
Start
Control Panel
Printers
.
For Windows Server
®
2008 R2: Click
Start
Devices and Printers
.
For Windows
®
8/Windows
®
8.1: On the Desktop screen, right-click the bottom left corner of the screen, and then
click
Control Panel
Hardware and Sound
Devices and Printers
.
For Windows Server
®
2012/Windows Server
®
2012 R2: On the Desktop screen, right-click the bottom left corner
of the screen, and then click
Control Panel
Hardware
Devices and Printers
.
For Windows
®
10: Right-click the Start button, and then click
Control Panel
Hardware and Sound
Devices
and Printers
.
2
Right-click the printer and select
Printing Preferences
.
The
General
tab appears.
3
From
Paper Source
, select the paper tray.
For PCL driver:
Select from
Auto
,
Tray1
,
Tray2
, or
MPF
.
For PS driver:
Select from
Automatically Select
,
Tray1
,
Tray2
, or
MPF
.
4
From
Duplex
, select
Flip on Short Edge
or
Flip on Long Edge
.
NOTE:
For details on the Flip on Short Edge and Flip on Long Edge options, see
"Flip on Short Edge" and "Flip on Long Edge."
5
Click
OK
.
Using Booklet Print
To use the booklet print feature, select the Enable check box of the Booklet Printing in the Layout tab.
NOTE:
When the XML Paper Specification (XPS) or PS driver is used, booklet print is not available.
NOTE:
You must select Flip on Long Edge in the Duplex when using the Booklet Print feature.
286
Printing
Using the Stored Print Feature
When you send a job to the printer, you can specify the information such as user ID, password, and job name in the
printer driver to store the job in the memory. When you are ready to print the job, select the desired job name in the
memory using the operator panel.
NOTE:
The data in the memory is cleared when the printer is turned off.
NOTE:
Stored Print feature is available when:
•The RAM disk is enabled in the printer menu.
•RAM Disk is set to Available in the printer driver.
Overview
The stored printing feature includes the following job types.
Flip on Long Edge Assumes binding along the long edge of the page (left edge for portrait orientation and top edge
for landscape orientation). The following illustration shows long-edge binding for portrait and
landscape pages:
Flip on Short Edge Assumes binding along the short edge of the page (top edge for portrait orientation and left
edge for landscape orientation). The following illustration shows short-edge binding for portrait
and landscape pages:
Portrait Landscape
Portrait Landscape
Printing
287
Secure Print
You can temporarily store print jobs secured with a password in the memory. Users with the password can print them
from the operator panel. This feature can be used to print confidential documents. A stored print job will be deleted
after you print it or at a designated time.
Private Mail Box Print
You can store print jobs secured with a password in the memory. Users with the password can print them at a more
convenient time from the operator panel. This feature can be used to print confidential documents. The stored jobs
remain in the memory until you delete them from the operator panel.
Public Mail Box Print
You can store print jobs without a password in the memory. Any user can print them at a more convenient time from
the operator panel. The stored jobs remain in the memory until you delete them from the operator panel.
Send confidential data.
Enter the password from
the operator panel.
Print data.
Confidential
Data is deleted at a
designated time.
Send confidential
data.
Enter the password from
the operator panel.
Print data.
Send data.
Print data.
288
Printing
Proof Print
The collated print job is stored in the memory, but a single copy is printed automatically so you can check the print
result. If you do not have problems with the print result, you can choose to print more copies. This prevents large
number of misprinted copies from being printed at one time.
The difference between each of the job types are listed below. If you want to set the password for confidentiality,
store the jobs in the Secure Print or Private Mail Box Print.
NOTE:
If a print job is too large for the memory available, the printer may display an error message.
Procedures for Printing Stored Print
NOTE:
The stored print feature is available when using the PCL or PS driver.
When you select a job type in the printer driver, the job will be stored in the memory until you request to print it
from the operator panel. The following are procedures for storing and printing jobs.
Storing Print Jobs
To use the stored print feature, you need to select a job type other than Normal Print in the General tab of the
printer driver. The job will be stored in the memory until you request to print it from the operator panel.
NOTE:
Secure Print and Private Mail Box Print require specifying a password for confidentiality.
NOTE:
If a document name is not assigned to your print job in the printer driver, the job's name will be identified using the
printer's time and date of submission to distinguish it from other jobs you have stored under your name.
Printing the Stored Jobs
1
Press the
(Home)
button.
2
Ta p
Print
.
3
Select a job type such as
Secure Print
,
Private Mailbox
,
Public Mailbox
, or
Proof Print
.
A list of user ID appears.
Job types Password Differences
Secure Print Y
• The stored jobs will be deleted at a designated time.
• You cannot specify the quantity of copies from the operator panel. The
quantity of copies depends on the number you specified on the printer
driver.
Private Mail Box Print Y
• The stored jobs remain until you delete them from the operator panel.
• You can specify the quantity of copies from the operator panel.
Public Mail Box Print N
Proof Print N
• The print job is set to collate.
• A single copy is printed automatically.
• The stored jobs remain until you delete them from the operator panel.
• You can specify the quantity of copies from the operator panel.
Send data.
Print the rest of sets
from the operator panel.
One set is
printed.
Check if the print result
is OK.
Printing
289
4
Tap until the desired user ID appears, and then tap that user ID.
NOTE:
Secure Print and Private Mail Box Print require specifying a password for confidentiality. If you select Public Mail
Box Print or Proof Print, proceed to step 6.
5
Enter the password using the number pad, and then tap
OK
.
For details about specifying the password, see "Specifying your password on the operator panel (Secure
Print/Private Mail Box Print)."
6
Tap until the desired document appears, and then tap that document.
NOTE:
You can tap
Quantity
to specify the number of copies. For Secured Print, Quantity is not available.
7
Ta p
Print
.
NOTE:
If you want to keep the data in the memory for the time being, clear the Print and Delete check box.
8
Ta p
OK
.
The stored job will be printed.
Specifying your password on the operator panel (Secure Print/Private Mail Box Print)
When you tap Secure Print or Private Mailbox from Print Menu, a screen to enter the password
appears after selecting your user ID.
Use the number pad to enter the numeric password you specified in the printer driver. The password you entered will
appear as asterisks (*******) to ensure confidentiality.
If you enter an invalid password, the message Incorrect password Try again appears. Wait 3 seconds, or
tap Close to return to the screen for entering the password.
When you enter a valid password, you have access to all print jobs matching the user ID and password you entered.
The print jobs matching the password you entered appear on the screen. You can then choose to print or delete jobs
matching the password you entered. (See "Printing the Stored Jobs" for more information.)
Deleting Stored Jobs
With Secure Print, a job that has been stored will be deleted after printing or deleted at a designated time entered on
the operator panel.
For other jobs, these jobs remain stored until you delete them from the operator panel.
Printing from USB Memory (USB Direct Print)
The USB Direct Print feature allows you to print files stored in a USB memory using the operator panel.
CAUTION:
To prevent damage to your printer, do not connect any device other than USB memory to the front USB port of the
printer.
CAUTION:
Do not remove the USB memory from the front USB port until the printer has finished printing.
NOTE:
If the Functions Control setting for
USB Direct Print
is set to
On(Password)
, you need to enter the four-
digit password to use the print function. If the Functions Control setting for
USB Direct Print
is set to
Off
, the print
function is disabled and the menu is also disabled on the screen. For details, see "Functions Control."
The front USB port of the printer is designed for USB 2.0 devices. You must use only an authorized USB memory
with an A plug type connector. Use only a metal shielded USB memory.
A plug type
290
Printing
Supported File Formats
Files in the following file formats can be printed directly from a USB memory.
•PDF
• TIFF
•JPEG
Inserting and Removing a USB Memory
You can insert the USB memory before printing or scanning images.
Before removing the USB memory, ensure that the printer is not accessing the USB memory.
CAUTION:
If you remove the USB memory while the printer is accessing, the data in the USB memory or the USB memory
device itself may be destroyed.
Printing a PDF/TIFF File in a USB Memory
1
Press the
(Home)
button.
2
Insert a USB memory to the front USB port of the printer.
For details about inserting a USB memory, see "Inserting and Removing a USB Memory."
3
Ta p
Print PDF/TIFF
.
4
Scroll through the page or tap a folder until the desired files appear, and then tap those files.
NOTE:
Only the following characters are displayed on the touch panel:
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 0 1 2 3 4 5 6 7 8 9 $ % ’ ‘ - @ {} ~ ! # ( ) & _ ^
NOTE:
Up to 10 files can be selected and printed in display order.
5
Ta p .
6
Specify print options such as
Select Tray
,
2 Sided Printing
,
Layout
,
Image Types
,
Collation
,
and
PDF Password
on the
Print Settings
screen. For details, see "Print PDF/TIFF."
7
Ta p
Print
to begin printing.
NOTE:
Only PDF/TIFF files created using the scan features of your printer can be printed through
Print PDF/TIFF
.
Printing
291
Printing a JPEG File in a USB Memory
1
Press (
Home
) button.
2
Insert a USB memory to the front USB port of the printer.
For details about inserting a USB memory, see "Inserting and Removing a USB Memory."
3
Ta p
Print JPEG
.
4
Scroll through the page or select a folder until the desired files appear, and then tap those files.
To select all the files, tap .
NOTE:
Only the following characters are displayed on the touch panel:
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 0 1 2 3 4 5 6 7 8 9 $ % ’ ‘ - @ {} ~ ! # ( ) & _ ^
NOTE:
Up to 100 files can be selected and printed in display order.
5
Ta p .
6
Specify print options such as
Select Tray
,
2 Sided Printing
,
Layout
,
Image Types
, and
Collation
on the
Print Settings
screen. For details, see "Print JPEG."
7
Ta p
Print
to begin printing.
NOTE:
Only JPEG files created using the scan features of your printer can be printed through
Print JPEG
.
Printing With Web Services on Devices (WSD)
This section provides information for network printing with Web Services on Devices (WSD), the protocol of
Microsoft
®
for Windows Vista
®
, Windows
®
7, Windows
®
8, Windows
®
8.1, Windows
®
10, Windows Server
®
2008,
Windows Server
®
2008 R2, Windows Server
®
2012, and Windows Server
®
2012 R2.
Adding Roles of Printer Services
When you use Windows Server
®
2008, Windows Server
®
2008 R2, Windows Server
®
2012, or Windows Server
®
2012 R2, you need to add the roles of print services to the Windows Server
®
2008, Windows Server
®
2008 R2,
Windows Server
®
2012, or Windows Server
®
2012 R2 client.
For Windows Server® 2008:
1
Click
Start
Administrative Tools
Server Manager
.
2
Select
Add Roles
from the
Action
menu.
3
Check the
Print Services
check box on the
Server Roles
window in the
Add Roles Wizard
, and then click
Next
.
4
Check the
Print Server
check box, and then click
Next
.
5
Click
Install
.
For Windows Server® 2008 R2:
1
Click
Start
Administrative Tools
Server Manager
.
2
Select
Add Roles
from the
Action
menu.
3
Check the
Print and Document Services
check box on the
Server Roles
window in the
Add Roles Wizard
, and
then click
Next
.
4
Click
Next
.
5
Check the
Print Server
check box, and then click
Next
.
6
Click
Install
.
292
Printing
For Windows Server® 2012/Windows Server® 2012 R2:
1
Click
Server Manager
of the
Start
screen.
2
Select
Add Roles and Features
from the
Manage
menu.
3
Click
Next
on the
Before You Begin
window
Select installation type on the
Installation Type
window
Select
destination server on the
Server Selection
window in the
Add Roles and Features Wizard
.
4
Check the
Print and Document Services
check box on the
Server Roles
window, and then click
Next
.
5
Select features on the
Features
window
Confirm installation selections on the
Confirmation
window.
6
Click
Install
.
Printer Setup
You can install your new printer on the network using the
Software and Documentation
disc that shipped with your
printer, or using the Add Printer wizard on Microsoft
®
Windows
®
.
Installing a Printer Driver Using the Add Printer Wizard
1
Click
Start
Devices and Printers
(
Start
Control Panel
Hardware and Sound
Printers
for Windows Vista
®
and Windows Server
®
2008).
For Windows
®
8, Windows
®
8.1, Windows Server
®
2012, and Windows Server
®
2012 R2:
On the Desktop screen, right-click the bottom left corner of the screen, and then click
Control Panel
Hardware
and Sound
(
Hardware
for Windows Server
®
2012/Windows Server
®
2012 R2)
Devices and Printers
.
For Windows
®
10:
Right-click the Start button, and then click
Control Panel
Hardware and Sound
Devices and Printers
.
2
Click
Add a printer
to launch the
Add Printer
wizard.
For Windows
®
8, Windows
®
8.1, Windows
®
10, Windows Server
®
2012, and Windows Server
®
2012 R2:
Proceed to step 4.
3
Select
Add a network, wireless or Bluetooth printer
.
4
In the list of available printers, select the one you want to use, and then click
Next
.
NOTE:
In the list of available printers, the Web Services on Devices (WSD) printer is displayed in the form of
http://IP
address/ws
/.
NOTE:
If no Web Services on Devices (WSD) printer is displayed in the list, enter the printer's IP address manually to
create a Web Services on Devices (WSD) printer. To enter the printer's IP address manually, follow the instructions below.
For Windows Server
®
2008 R2, to create a Web Services on Devices (WSD) printer, you must be a member of
Administrators group.
1. Click The printer that I want isn't listed.
2. Select Add a printer using a TCP/IP address or hostname and click Next.
3. Select Web Services Device from Device type.
4. Enter the printer's IP address in the Hostname or IP address text box and click Next.
NOTE:
Before installing the driver using the Add Printer wizard on Windows Server
®
2008 R2 or Windows
®
7, perform one
of the following:
•Establish the Internet connection so that Windows Update can scan your computer.
•Add the printer driver to your computer.
5
If prompted, install the printer driver on your computer. If you are prompted for an administrator password or
confirmation, type the password or provide confirmation.
6
Complete the additional steps in the wizard, and then click
Finish
.
Printing
293
7
Print a test page to verify installation.
a
Click
Start
Devices and Printers
(
Start
Control Panel
Hardware and Sound
Printers
for Windows
Vista
®
and Windows Server
®
2008).
For Windows
®
8, Windows
®
8.1, Windows Server
®
2012, and Windows Server
®
2012 R2:
On the Desktop screen, right-click the bottom left corner of the screen, and then click
Control Panel
Hardware and Sound
(
Hardware
for Windows Server
®
2012/Windows Server
®
2012 R2)
Devices and
Printers
.
For Windows
®
10: Right-click the Start button, and then click
Control Panel
Hardware and Sound
Devices and Printers
.
b
Right-click the printer you just created, and then click
Printer properties
(
Properties
for Windows Vista
®
and
Windows Server
®
2008).
c
On the
General
tab, click
Print Test Page
. When a test page prints successfully, installation is complete.
Printing With Wi-Fi Direct
NOTE:
The Wi-Fi Direct feature is available on the Dell Cloud Multifunction Printer | H815dw only.
This section provides information for Wi-Fi Direct printing. Wi-Fi Direct allows your Wi-Fi mobile devices such as
computers, smartphones, and tablets, to connect to the printer directly via a Wi-Fi network. With Wi-Fi Direct, you
can print documents, photos, or e-mail on your Wi-Fi mobile devices directly without a wireless access point.
NOTE:
Wi-Fi Direct is available even if the printer is connected to your wireless network connection.
NOTE:
The maximum number of devices that can be connected via the Wi-Fi Direct network is 3.
NOTE:
You cannot connect your mobile device to the Internet via the printer’s Wi-Fi Direct network.
NOTE:
Depending on the mobile device, the channel used to connect the device to the printer via Wi-Fi Direct may differ from
the channel used by the printer to connect to a network via Wi-Fi infrastructure mode. In such a case, simultaneous connection
with Wi-Fi Direct and Wi-Fi infrastructure mode may not work properly.
NOTE:
The printer connected with Wi-Fi Direct supports the following protocols; LPD, Port9100, Web Services on Devices
(WSD), Bonjour (mDNS), SNMPv1/v2c, Dell Printer Configuration Web Tool.
Setting Up Wi-Fi Direct
To use Wi-Fi Direct, you need to first set up the Wi-Fi Direct settings from the operator panel of the printer. To
connect the mobile device to the printer via Wi-Fi Direct, select the SSID of the printer from the list of wireless
networks on the mobile device and enter the passphrase necessary for connection.
Setting Up the Printer
NOTE:
Wi-Fi Direct cannot be used in an IPv6 or Ad-hoc environment.
1
Press the (
Information
) button.
2
Ta p t h e
Tools
tab, and then tap
Admin Settings
.
3
Ta p
Network
.
4
Ta p
Wi-Fi Direct
.
5
In the
Wi-Fi Direct
menu, tap
Wi-Fi Direct
.
6
Ta p
Enable
, and then tap
OK
.
When a popup message about the devices is displayed, tap
Close
.
7
Ta p
Group Role
.
294
Printing
8
Ta p
Group Owner
, and then tap
OK
.
9
The printer must be rebooted after you set
Wi-Fi Direct
. After the reboot, repeat steps from 1 to 4.
10
Ta p u nt i l
SSID
and
Passphrase
appears, and tap each menu to check what the SSID and passphrase is.
NOTE:
To confirm the printer's SSID and passphrase, you can also print the list by tapping
Print Passphrase
under the
Passphrase
menu.
Connecting the Mobile Device
1
Connect the mobile device to the Wi-Fi Direct network.
For Windows
®
10
a
Click the Start button, and then click
Settings
.
b
Click the Wi-Fi icon.
c
Click the printer's SSID
Connect
.
d
Enter the passphrase, and then click
Next
.
The mobile device will connect to the printer.
For Windows
®
8, Windows
®
8.1, Windows
®
RT, and Windows
®
RT 8.1
a
Ta p
Settings
in the
PC settings
menu.
b
Tap the Wi-Fi icon.
c
Tap the printer's SSID, and then tap
Connect
.
d
Enter the passphrase, and then tap
Next
.
The mobile device will connect to the printer.
For Windows
®
7
a
Click the network icon on the taskbar.
b
Click the printer's SSID, and then click
Connect
.
c
Enter the passphrase, and then click
OK
.
d
Click
Cancel
to exit the
Set Network Location
window.
The mobile device will connect to the printer.
For Windows Vista
®
a
Click
Start
Connect To
.
b
Click the printer's SSID.
c
Enter the passphrase, and then click
Connect
.
The mobile device will connect to the printer.
For OS X 10.9 and OS X 10.10
a
Click the network icon on the Menu Bar.
b
Click the printer's SSID.
c
Enter the passphrase, and then click
Join
.
The mobile device will connect to the printer.
Printing
295
For iOS
a
Ta p
Settings
Wi-Fi
.
b
Tap the printer's SSID.
c
Enter the passphrase, and then tap
Join
.
The mobile device will connect to the printer.
For Android
The procedure varies depending on your mobile device you are using. Refer to the manual provided with your
mobile device.
2
Install the printer on the mobile device.
For Windows
®
10
a
Click the Start button, and then click
Settings
.
b
Click
Devices
Add a device
.
c
Click
Dell_xxxxxx
.
The printer is ready for use.
For Windows
®
8, Windows
®
8.1, Windows
®
RT, and Windows
®
RT 8.1
a
Click
Devices
in the
PC settings
menu.
b
Click
Add a device
in the
Devices
sub-menu.
c
Click
Dell_xxxxxx
.
The printer is ready for use.
For Windows Vista
®
and Windows
®
7
You need to install the printer driver on the mobile device. See "Installing Printer Drivers on Windows
®
Computers."
For OS X 10.9 and OS X 10.10
You need to install the printer driver on the mobile device. See "Installing Printer Drivers on Macintosh
Computers."
For iOS
You need to install the printing application such as the Dell Document Hub app, and then the printer is ready for
use.
For Android
You need to install the printing application such as the Dell Document Hub app, and then the printer is ready for
use.
Printing via Wi-Fi Direct
The printing procedure varies depending on your mobile device you are using. Refer to the manual provided with
your mobile device to print as you normally do from the device.
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Printing
Disconnecting Wi-Fi Direct Network
1
Press the
(Information)
button.
2
Ta p
Paired Device
.
NOTE:
The
Paired Device
menu is displayed only when the printer is connected via Wi-Fi Direct.
3
Tap the device name to disconnect.
4
Ta p
Disconnect Now
or
Disconnect and Reset Passphrase
.
5
Ta p
Yes
.
The selected device is successfully disconnected.
You can also disconnect the device from the following steps.
1
Press the
(Information)
button.
2
Ta p t h e
Tools
tab, and then tap
Admin Settings
.
3
Ta p
Network
.
4
Ta p
Wi-Fi Direct
.
5
Ta p
Paired Device
.
6
Tap the device name to disconnect.
7
Ta p
Disconnect now
.
8
Ta p
Yes
.
Resetting the Passphrase
1
Press the
(Information)
button.
2
Ta p t h e
Tools
tab, and then tap
Admin Settings
.
3
Ta p
Network
.
4
Ta p
Wi-Fi Direct
.
5
Ta p u nt i l
Passphrase
appears, and then tap
Passphrase
.
6
Ta p
Reset Passphrase
.
7
Ta p
Yes
.
The Wi-Fi Direct is disconnected and the passphrase is reset.
Resetting the PIN
1
Press the
(Information)
button.
2
Ta p t h e
Tools
tab, and then tap
Admin Settings
.
3
Ta p
Network
.
4
Ta p
Wi-Fi Direct
.
5
Ta p u nt i l
WPS Setup
appears, and then tap
WPS Setup
.
6
Ta p
PIN Code
.
7
Ta p
Reset Code
.
8
Ta p
Yes
.
The Wi-Fi Direct is disconnected and the PIN is reset.
Printing
297
Mobile Printing and Scanning
The printer supports printing from a variety of mobile devices, using the Dell Document Hub app.
Easy to use and navigate, the Dell Document Hub app allows users to scan to and print from a variety of common
cloud storage services. It enables direct printing of photos, documents, web content and more, to supported Dell
printers on a Wi-Fi, Wi-Fi Direct, or Ethernet network.
Android OS
Download the Dell Document Hub app for free from Google Play.
Scan the QR Code for quick access to the relevant application store.
Apple iOS
This printer is compatible with the Dell Document Hub app for free from App Store.
Scan the QR Code for quick access to the relevant application store.
This printer is also compatible with AirPrint. For details about AirPrint, see "Printing With AirPrint."
For Android OS
For Apple iOS
298
Printing
Printing With AirPrint
AirPrint allows you to print through a network with the device running iOS or OS X.
Be sure to install the latest version of iOS for iOS device. For OS X, be sure to update OS X and the apps
you have purchased from the App Store using the Software Update.
Setting Up AirPrint on Your Printer
1
Ensure that the printer is connected to the network.
2
Launch the
Dell Printer Configuration Web Tool
by entering the IP address of the printer in your web browser.
For more information, see "Setting Up the Dell Printer Configuration Web Tool" and "Starting the Dell Printer
Configuration Web Tool."
3
When the
Dell Printer Configuration Web Tool
opens, click
Print Server Settings
in the left frame, and click the
Print Server Settings
tab.
4
Click
AirPrint
.
5
In
Enable AirPrint
, select the check box to enable the printer for AirPrint.
6
Click
Apply New Settings
.
7
Click
Restart Printer
.
Printing via AirPrint
The following procedure uses the iPhone running iOS8.1 as an example.
1
Open your email, photo, web page, or document you want to print.
2
Tap the action icon
.
3
Ta p
Print
.
4
Select your printer and set printer options.
5
Ta p
Print
.
Printing With Google Cloud Print
By registering the printer to your Google account, you can use the Google Cloud Print service to print from the
Google Chrome browser without installing the printer drivers to your device. You can also share the printer with the
specified users over the Internet.
The printer supports the following version of the Google Cloud Print service:
• Google Cloud Print version 1.1
• Google Cloud Print version 2.0
NOTE:
Information about Google Cloud Print is based on the information as of October 2015. For the latest information, visit the
Google Cloud Print web site.
NOTE:
Use the latest version of the Google Chrome browser for Google Cloud Print.
Preparing to Use the Printer with Google Cloud Print
To use Google Cloud Print, you need the following preparations in advance:
• "Enabling Google Cloud Print on the Printer"
• "Selecting the Version of the Google Cloud Print Service"
• "Registering the Printer to the Google Cloud Print Service"
• "Sharing the Printer Using the Google Cloud Print Service"
Printing
299
NOTE:
To register the printer to the Google Cloud Print service, the printer needs to be connected to the Internet.
NOTE:
Google Cloud Print supports only IPv4 connection.
NOTE:
If the printer is connected to a network that uses a proxy server, you need to specify the settings in Proxy Server from the
Dell Printer Configuration Web Tool. For more information, see "Proxy Server."
NOTE:
Acquire a Google account and a Gmail address in advance.
Enabling Google Cloud Print on the Printer
When using the operator panel
1
Press the
(Information)
button.
2
Ta p t h e
Tools
tab, and then tap
Admin Settings
.
3
Ta p
Network
.
4
Ta p
Protocols
.
5
Ta p u nt i l
Google Cloud Print
appears, and then tap
Google Cloud Print
.
6
Ta p
Enable
.
7
Ta p
OK
.
8
Turn off the printer, and turn it on again to apply the settings.
When using the Dell Printer Configuration Web Tool
1
Launch the
Dell Printer Configuration Web Tool
by entering IP address of the printer in your web browser. For
more information, see "Setting Up the Dell Printer Configuration Web Tool" and "Starting the Dell Printer
Configuration Web Tool."
2
When the
Dell Printer Configuration Web Tool
opens, go to the pages in the
Print Server Settings
tab. Click
Port
Settings
. In
Port Status
, select the
On
check box for
Google Cloud Print
.
Selecting the Version of the Google Cloud Print Service
Select the version of the Google Cloud Print service from either version 1.1 or version 2.0.
Google Cloud Print version 1.1 sends the print data to the printer via Internet. For this version, the printer needs to
be connected to the Internet.
Google Cloud Print version 2.0 sends the print data to the printer either via Internet or via local network. This
version is recommended for the environment where the Internet connection cannot be used.
300
Printing
NOTE:
Available options for printing may vary according to your device or the version of the Google Cloud Print service.
NOTE:
You cannot use both version 1.1 and version 2.0 of the Google Cloud Print service on a printer.
Registering the Printer to the Google Cloud Print Service
Before registering the printer to the Google Cloud Print service, prepare the Google account to which the printer is
registered.
NOTE:
To register the printer to the Google Cloud Print service, the printer needs to be connected to the Internet.
NOTE:
The Google account which is used in the registration procedure will be registered as the owner.
For Google Cloud Print Version 1.1
1
Launch the
Dell Printer Configuration Web Tool
by entering IP address of the printer in your web browser. For
more information, see "Setting Up the Dell Printer Configuration Web Tool" and "Starting the Dell Printer
Configuration Web Tool."
2
When the
Dell Printer Configuration Web Tool
opens, go to the pages in the
Print Server Settings
tab. Click
Register This Device to Google Cloud Print
in
Google Cloud Print
. A sheet with a URL for the Google Cloud
Print printer registration web site is printed.
3
From the web browser of your computer, visit the Google web site and sign in with your Google account. Visit the
Google Cloud Print registration web site by entering the URL on the printout into your web browser. You can also
visit the site by scanning the QR code with your mobile device.
4
On the Google Cloud Print registration web site, click
Finish printer registration
.
5
Click
Manage your printers
. Your printer will be listed in the
Printers
list and will be ready for use with the Google
Cloud Print service.
NOTE:
When the printer does not print a sheet with a URL and shows a message of the status code 016-757, launch the Dell
Printer Configuration Web Tool, open the Dell AccessControl page in the Print Volume tab, and either turn AccessControl Mode
to Off or turn Non Registered User to On.
For Google Cloud Print Version 2.0
1
Launch the Google Chrome browser. When you are using the Google Chromebook, start and log in to the
Chromebook.
2
Click in the top right corner, and select
Settings
.
3
Click
Show advanced settings
in the bottom of the page.
4
Click
Manage
under the
Google Cloud Print
menu.
NOTE:
If a message is displayed under New Devices to request you to sign in to Chrome, click sign in and sign in to
Chrome.
Printing
301
5
Click
Register
for the printer you want to register.
NOTE:
If Bonjour (mDNS) is set to off, the new printer will not show in New devices. In this case, launch the Dell Printer
Configuration Web Tool, open the Port Settings page in the Print Server Settings tab, and turn Bonjour (mDNS) to On.
6
When the window to confirm the registration appears, click
Register
.
The window appears to show that the printer is being added.
7
Go to the printer, and follow the instructions displayed on the operator panel.
8
When the printer name appears in the
My devices
list, the registration is completed.
NOTE:
It may take about 5 minutes or more until the printer name appears in the My devices list.
Sharing the Printer Using the Google Cloud Print Service
You can share the printer registered for the Google Cloud Print service with other users.
1
Launch the Google Chrome browser. When you are using the Google Chromebook, start and log in to the
Chromebook.
2
Click in the top right corner, and select
Settings
.
3
Click
Show advanced settings
in the bottom of the page.
4
Click
Manage
under the
Google Cloud Print
menu.
NOTE:
If a message is displayed to request you to sign in to Chrome, click sign in and sign in to Chrome.
5
Click
Manage
for the printer you want to share.
6
In the
Google Cloud Print
window, click
Share
.
7
In the window to specify the printer sharing, enter the Google accounts of the users you want to invite to share the
printer, and click
Share
.
NOTE:
When the invited users log in to the Google Cloud Print web page, a message appears to show that the printer owner
made the sharing settings. Accept the sharing invitation.
Canceling Registration to Google Cloud Print
1
Launch the
Dell Printer Configuration Web Tool
, open the
Google Cloud Print
page in the
Print Server Settings
tab.
2
Click
Cancel Registration
.
3
Confirm that the button changes to
Register This Device to Google Cloud Print
.
Printing via Google Cloud Print
The printing procedure varies depending on the application or the device you are using. You can see the application
list that supports Google Cloud Print service on the Google web site.
Printing From an Application on a Mobile Device
The following procedure uses the Google Drive application on an Android mobile device as an example.
1
Install the Google Drive application on your mobile device.
NOTE:
You can download the application from Google Play.
2
Access the Google Drive application from your mobile device and select the document.
3
Select
Print
from the application menu.
4
Select your printer from the list.
5
Select printer options and then tap
Print
.
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Printing
Printing From Google Chrome
The following procedure uses the Google Chrome browser on the computer running a Microsoft
®
Windows
®
operating system as an example.
1
Open the Google Chrome browser.
2
Open the web page or e-mail that you want to print.
3
Click
or
(varies depending on the version of the Google Chrome browser) in the top right corner and then
click
Print
.
4
Click
Change
in the
Destination
area.
5
Choose your printer from the Google Cloud Print area.
NOTE:
When your printer is registered to Google Cloud Print version 2.0, you can print the document by way of the local
print with the printer in your local network. In this case, select your printer in Local Destinations.
6
Click
Print
.
Printing From Google Chromebook
1
Open the web page or e-mail that you want to print.
2
Click in the top right corner and then click
Print
.
3
Confirm that your printer is specified in the
Destination area
. If not, click
Change
and select your printer.
NOTE:
When your printer is registered to Google Cloud Print version 2.0, you can print the document by way of the local
print with the printer in your local network. In this case, select your printer in Local Destinations.
4
Click
Print
.
Mopria Print Service
Mopria Print Service allows any Android phone or tablet (Android version 4.4 or later) to connect and print to
Mopria-certified printers without additional set up.
Firstly, download and install the Mopria Print Service app from Google Play store to your Android mobile device:
https://play.google.com/store/apps/
In order to print, connect your mobile device to the same network as the printer or use the Wi-Fi Direct
functionality to connect your mobile device to the printer.
NOTE:
Mopria Print Service might be preloaded in your mobile device. If your mobile device does not have the Mopria Print
Service, you can easily download it from the Google Play store. To learn more about Mopria Print Service, visit
http://www.mopria.org/.
NOTE:
Make sure that Mopria is set to Enable in advance using the Dell Printer Configuration Web Tool. See "Setting Up Mopria
Print Service on Your Printer."
Setting Up Mopria Print Service on Your Printer
1
Make sure that the printer is connected to the network.
2
Start the
Dell Printer Configuration Web Tool
.
See "Starting the Dell Printer Configuration Web Tool."
3
Click
Print Server Settings
the
Print Server Settings
tab
Mopria
.
4
Click
Enable
.
The printer is ready for Mopria Print Service.
Printing
303
Printing via Mopria Print Service
1
Open your email, photo, web page, or document that you want to print.
2
Ta p t h e m e n u a n d s elec t
Print
.
3
Ta p
All printers
in the menu.
4
Select the printer, and then set printer options.
5
Ta p
Print
.
Printing a Report Page
You can print a variety of settings for your printer including system settings, panel setting, and font list. For details about
how to print reports or lists, see "Report / List."
Printer Settings
You can change most of the print settings from the application you are printing from. If your printer is attached to
the network, you can also change settings from the Dell Printer Configuration Web Tool. To launch the Dell
Printer Configuration Web Tool, type the printer's IP address in your web browser. To find your printer's IP address,
see
"
Verifying the IP Settings.
"
Settings from the application update the default system settings for the printer. Settings from the printer driver only
apply to the job that you are currently sending to the printer.
If you cannot change a setting from the application, use the operator panel, the Tool Box or the Dell Printer
Configuration Web Tool. Changing a system setting from the operator panel, the Tool Box or from the Dell Printer
Configuration Web Tool makes that setting the user default.
You can verify the detailed system settings by printing a system settings report. For details about how to print a
system settings report, see "
Report / List
."
You can reset settings to their default values from the Tool Box or the operator panel.
Using the Operator Panel to Change the Printer Settings
You can select menu items and corresponding values from the operator panel.
When you first browse through the menus from the operator panel, you see some menu items are highlighted.
These highlighted items are the factory default and original system settings.
NOTE:
Factory defaults may vary for different countries.
When you select a new setting from the operator panel, the item selected is highlighted to identify it as the current
user default menu setting.
These settings are active until new ones are selected or the factory defaults are restored.
Driver settings may override changes previously made and may require you to change the operator panel defaults.
Using the Dell Printer Configuration Web Tool to Change the Printer Settings
If your printer is connected to the network, you can change the printer settings from your web browser. If you are a
network administrator, you can clone the system settings of one printer to one or all the printers on the network.
Type the IP address of your printer in your web browser. Choose Printer Settings from the topics list. From the
Printer Settings tab, select the System Settings to change the printer settings.
To change the paper type and size, choose Tray Management from the topics list. To change the AccessControl
settings, choose Print Volume from the topics list, and then select the Dell AccessControl tab.
304
Printing
To copy your system settings to another printer on the network, choose Copy Printer Settings from the topics list,
and then type the other printer's IP address.
If you do not know your printer's IP address, see the
system settings report or display the TCP/IP settings
. For details
about how to find your printer's IP address, see "Verifying the IP Settings."
Copying
305
19
Copying
NOTE:
If the Functions Control setting for
Copy
is set to
On(Password)
, you need to enter the four-digit password to use
the copy function. If the Functions Control setting for
Copy
is set to
Off
, the copy function is disabled and the menu is also
disabled on the screen. For details, see "Functions Control."
NOTE:
The images used in this manual are those of the Dell™ Cloud Multifunction Printer | H815dw unless otherwise mentioned.
Loading Paper for Copying
The instructions for loading paper in the paper tray are the same whether you are printing, faxing, or copying. For
details about loading paper, see "Loading Print Media." For details about setting the paper type and size in the tray,
see "Print Media Guidelines."
Selecting Paper Tray
After loading the print media for copy output, select the desired paper tray to be used for the copy job.
To select the tray:
1
Press the
(Home)
button.
2
Ta p
Copy
.
3
Ta p
Select Tray
.
4
Tap the desired tray, and then tap
OK
.
You can select
MPF
,
Tray1
, or
Tray2
*.
* Tray2 is only available when
the optional 550-sheet feeder (tray2) is installed.
Preparing a Document
You can use the document glass or the duplex automatic document feeder (DADF) to load an original document for
copying, scanning, and sending a fax. You can load up to 50 sheets of 75 g/m
2
(20 lb) documents for one job using
the DADF or one sheet at a time using the document glass.
WARNING:
Avoid loading documents that are smaller than 5.5 inches by 5.5 inches (139.7 mm by 139.7 mm) or larger than 8.5
inches by 14 inches (215.9 mm by 355.6 mm), different sizes or weights together, or booklets, pamphlets, transparencies, or
documents having other unusual characteristics in the DADF.
WARNING:
Carbon-paper or carbon-backed paper, coated paper, onion skin or thin paper, wrinkled or creased paper, curled
or rolled paper, torn paper, photographs, or transparencies cannot be used in the DADF.
WARNING:
Do not use the documents with staples, paper clips or exposed to adhesives or solvent based materials such as
glue, ink and correcting fluid in the DADF.
NOTE:
To get the best scan quality, especially for color or grayscale images, use the document glass instead of the DADF.
306
Copying
Making Copies From the Document Glass
NOTE:
A computer connection is not required for copying.
NOTE:
Remove any documents from the DADF before copying from the document glass.
NOTE:
Contaminants on the document glass may cause black spots on the copy output. For best results, clean the document
glass before use. For more information, see "Cleaning the Scanner."
To make a copy from the document glass:
1
Lift and open the document cover.
2
Place the document facing down on the document glass and align it with the registration guide on the top left
corner of the glass.
3
Close the document cover.
NOTE:
Leaving the document cover open while copying may affect the copy quality and increase the toner consumption.
NOTE:
If you are copying a page from a book or magazine, lift the cover until its hinges are caught by the stopper and then
close the cover. If the book or magazine is thicker than 30 mm, start copying with the document cover open.
4
Press the
(Home)
button.
To simply make a copy without changing the default copy settings, press the (
Copy
) button.
Copying
307
5
Ta p
Copy
.
To customize the copy settings such as
Select Tray
and
Darken/Lighten
, see "Setting Copy Options."
NOTE:
The copy options automatically return to their default status after the auto clear timer is expired.
6
Tap – or + to specify the number of copies from 1 to 99 in the
Quantity
tile.
7
Ta p
Copy
to begin copying.
NOTE:
You can cancel a copy job while scanning a document by tapping
Stop
.
Making Copies From the DADF
CAUTION:
Do not load more than 50 sheets into the DADF or allow more than 50 sheets to be fed to the document output tray.
The document output tray should be emptied before it exceeds 50 sheets or your original documents may be damaged.
NOTE:
A computer connection is not required for copying.
NOTE:
Before loading the document(s) on the DADF, straighten the edges of the stack of the document(s).
1
Load the document(s) facing up on the DADF with top edge of the documents in first. Then adjust the document
guides to the document size.
NOTE:
Ensure that you use the document stopper before copying a legal-size document.
2
Press the
(Home)
button.
To simply make a copy without changing the default copy settings, press the (
Copy
) button.
3
Ta p
Copy
.
To customize the copy settings such as
Select Tray
and
Darken/Lighten
, see "Setting Copy Options."
NOTE:
The copy options automatically return to their default status after the auto clear timer is expired.
4
Tap – or + to specify the number of copies from 1 to 99 in the
Quantity
tile.
5
Ta p
Copy
to begin copying.
NOTE:
You can cancel a copy job while scanning a document by tapping
Stop
.
308
Copying
Setting Copy Options
Set the following options for the current copy job before tapping Copy
to begin copying.
For details about making copies, see "Making Copies From the Document Glass" and "Making Copies From the
DADF."
NOTE:
The copy options automatically return to their default status after the auto clear timer is expired.
Options on each tile are below:
•Copy tile
–Quantity
–Darken / Lighten
– Select Tray
– 2 Sided Copying
–Sharpness
– Reduce / Enlarge
–Original Size
–Original Type
– Collation
–2-Up
–Margin
–Auto Exposure
Quantity
To specify the number of copies from 1 to 99.
1
Tap – or + to specify the number of copies.
Darken / Lighten
To adjust the contrast to make the copy darker or lighter than the original:
1
Ta p
Darken/Lighten
.
2
Drag the desired level on the
Darken/Lighten
bar, and then tap
OK
.
You can select a contrast level from seven levels between
Darken
and
Lighten
.
Drag the indicator on the left side of the bar makes the document contrast lighter, and selecting a cell on the right
side of the bar makes the document contrast darker.
* Denotes the factory default setting.
Darken 3 Works well with light documents or faint pencil markings.
Darken 2
Darken 1
Normal* Works well with normal typed or printed documents.
Lighten 1 Works well with dark documents.
Lighten 2
Lighten 3
Copying
309
Select Tray
To select the tray:
1
Ta p
Select Tray
.
2
Tap the desired setting, and then tap
OK
.
* Denotes the factory default setting.
NOTE: Tray2
is only available when the optional 550-sheet feeder is installed.
NOTE:
When
Any
is displayed as the paper size and type in the MPF, you can select the paper size and type from this
menu. For details, see "Select Tray."
2 Sided Copying
To make duplex copies with the specified binding position:
1
Swipe the screen until
2 Sided Copying
appears, and then tap
2 Sided Copying
.
2
Tap the desired setting, and then tap
OK
.
* Denotes the factory default setting.
When you are using the document glass and it is set to
1
2 Sided
or
2
2 Sided
, the display prompts you
for another page after tapping
Copy
.
a
If you want to place a new document, replace the document with a new document, and then tap
Continue
.
b
If you finish copying, tap
Print Now
.
NOTE:
When you use the DADF to copy both sides of a document, the printed position of the front and back of the document
may differ if the size in the document size setting and the size of the document do not match. In this case, set
Original
Size
to the same size as the document.
MPF The paper is fed from the multipurpose feeder.
Tray1* The paper is fed from tray1.
Tray2 The paper is fed from the optional 550-sheet feeder.
1 1 Sided* Select 1 sided or 2 sided and specify binding position for the 2 sided copy.
1 2 Sided
2 1 Sided
2 2 Sided
Long Edge Binding
Short Edge Binding
310
Copying
Sharpness
To adjust the sharpness to make the copy image sharper or softer than the original:
1
Swipe the screen until
Sharpness
appears, and then tap
Sharpness
.
2
Ta p t h e de s i re d s etti ng .
* Denotes the factory default setting.
Reduce / Enlarge
To reduce or enlarge the size of a copied image from 25 to 400 percent when you copy original documents from the
document glass or DADF:
NOTE:
When you make a reduced copy, black lines may appear at the bottom of your copy.
1
Swipe the screen until
Reduce/Enlarge
appears, and then tap
Reduce/Enlarge
.
2
Tap the desired setting, and then tap
OK
.
(Inch series)
(mm series)
* Denotes the factory default setting.
NOTE:
You can also specify the value in increments of 1 percent from 25 to 400 by tapping – or +.
Sharpen Makes the copy image sharper than the original.
Normal* The clarity of the image is the same as the original.
Soften Makes the copy image softer than the original.
100%*
50%
64% (LedgerLetter)
78% (LegalLetter)
129% (StatementLetter)
154% (StatementLegal)
200%
100%*
50%
70% (A4A5)
81% (B5A5)
122% (A5B5)
141% (A5A4)
200%
Copying
311
Original Size
To select the default document size:
1
Swipe the screen until
Original Size
appears, and then tap
Original Size
.
2
Ta p t h e de s i re d s etti ng .
(Inch series)
(mm series)
* Denotes the factory default setting.
Original Type
To select the copy image quality:
1
Swipe the screen until
Original Type
appears, and then tap
Original Type
.
2
Ta p t h e de s i re d s etti ng .
* Denotes the factory default setting.
Auto*
Letter (8.5x11")
Folio (8.5x13")
Legal (8.5x14")
Statement (5.5x8.5")
A4 (210x297mm)
A5 (148x210mm)
B5 (182x257mm)
Executive (7.3x10.5")
Auto*
A4 (210x297mm)
A5 (148x210mm)
B5 (182x257mm)
Letter (8.5x11")
Folio (8.5x13")
Legal (8.5x14")
Statement (5.5x8.5")
Executive (7.3x10.5")
Photo & Text* Used for documents with both photos and text.
Text Used for documents with text.
Photo Used for documents with photos.
312
Copying
Collation
To sort the copy output: For example, if you make two copies of three page documents, one complete three page
document will be printed followed by the second complete document:
1
Swipe the screen until
Collation
appears, and then tap
Collation
.
2
Ta p t h e de s i re d s etti ng .
* Denotes the factory default setting.
When you are using the document glass and it is set to
Collated
, the display prompts you for another page after
tapping
Copy
.
a
If you want to place a new document, replace the document with a new document, and then tap
Continue
.
b
If you finish copying, tap
Print Now
.
Auto* Only the documents loaded from DADF are copied in collated order.
Collated Copies in collated order.
Uncollated Does not copy in collated order.
Copying
313
2-Up
To print two original images to fit onto one sheet of paper:
1
Swipe the screen until
2-Up
appears, and then tap
2-Up
.
2
Tap the desired setting, and then tap
OK
.
* Denotes the factory default setting.
When you are using the document glass and it is set to
Auto
or
Manual
, the display prompts you for another
page after tapping
Copy
.
a
If you want to place a new document, replace the document with a new document, and then tap
Continue
.
b
If you finish copying, tap
Print Now
.
NOTE:
When you use the DADF to copy both sides of a document, the printed position of the front and back of the document
may differ if the size in the document size setting and the size of the document do not match. In this case, set
Original
Size
to the same size as the document.
Off* Does not perform multiple-up printing.
Auto Automatically reduces the original pages to fit onto one sheet of paper.
Manual Prints the original pages onto the one sheet of paper in the size specified in Reduce / Enlarge.
Auto:
Automatically
reduces the
pages to fit in
one page.
Manual:
Reduces the
pages in the
custom size
depending on the
setting of the
Reduce / Enlarge
menu.
314
Copying
Margin
To specify the margins of the copy:
1
Swipe the screen until
Margin
appears, and then tap
Margin
.
2
Tap – or + to enter the desired value, and then tap
OK
.
* Denotes the factory default settings.
Auto Exposure
To suppress the background of the original to enhance text on the copy:
1
Swipe the screen until
Auto Exposure
appears, and then tap
Auto Exposure
.
2
Ta p
On
.
Using the ID Copy
NOTE:
If the Functions Control setting for
ID Copy
is set to
Disable
, the ID copy function is disabled and the menu is also
disabled on the screen. For details, see "Functions Control."
You can copy both sides of an ID card on one side of a single sheet of paper in its original size by tapping ID Copy
on the touch panel.
To make a copy:
1
Place an ID card facing down on the document glass, and close the document cover.
For details about loading a document, see "Making Copies From the Document Glass."
2
Press the
(Home)
button.
3
Ta p
ID Copy
.
4
Specify the copy settings below as required.
•Quantity
•Darken / Lighten
• Select Tray
•Sharpness
•Auto Exposure
For details, see "Setting Copy Options."
5
Ta p
Copy
to begin copying.
After the front side of the ID card is scanned, the display prompts you to turn over the card.
a
To scan the back side of the ID card, turn the ID card over and tap
Continue
.
b
To finish copying, tap
Print Now
.
Top / Bottom 0.2 inch* (4 mm*) Specify the value in increments of 0.1 inch (1 mm).
Available Range: 0.0–2.0 inches (0–50 mm)
Left / Right 0.2 inch* (4 mm*) Specify the value in increments of 0.1 inch (1 mm).
Available Range: 0.0–2.0 inches (0–50 mm)
Middle 0 inches* (0 mm*) Specify the value in increments of 0.1 inch (1 mm).
Available Range: 0.0–2.0 inches (0–50 mm)
Copying
315
Changing the Default Settings
The default settings of the copy menu options such as Select Tray and Darken/Lighten can be set to the
most frequently used modes. When you copy a document, the specified default settings are used unless they are
changed by using the operator panel.
The settings on Default Settings will be reflected when you create a new tile. If you change the settings on
Default Settings after creating the new tile, it does not affect the settings of the tile you created earlier. For
details about creating a new tile, see "Adding a New Tile."
To create your own default settings:
1
Press the
(Information)
button.
2
Ta p t h e
Tools
tab, and then tap
Default Settings
.
3
Ta p
Copy Defaults
.
4
Tap until the desired menu item appears, and then tap that menu item.
5
Tap the desired setting or enter the value, and then tap
OK
.
6
Repeat steps 4 and 5 as needed.
316
Copying
Scanning
317
20
Scanning
NOTE:
If the Functions Control setting for a scan function (
Scan to Email
,
Scan to Network Folder
,
Scan
to Computer
, or
Scan to USB
) is set to
On
(Password)
, you need to enter the four-digit password to use that
scan function. If the Functions Control setting for a scan function is set to
Off
, that scan function is disabled and the menu is
also disabled on the screen. For details, see "Functions Control."
NOTE:
The images used in this manual are those of the Dell™ Cloud Multifunction Printer | H815dw unless otherwise mentioned.
Scanning Overview
Use the Dell Cloud Multifunction Printer | H815dw and Dell Smart Multifunction Printer | S2815dn to turn
pictures and text into editable images on your computer.
Your printer provides several ways to scan your document. There are two main scanning types. One is operated on
the printer side without using the scanner driver, and the other is operated on the computer side using a software
and the scanner driver. See the available features below to help you find the information you need.
• Scanning - With scanner driver
• Scanning - Without scanner driver
Tips for Easy Network Scanning
•Use the
Scan to Web Services on Devices (WSD)
feature if you are not familiar with the network scanning setup.
The
Scan to Web Services on Devices (WSD)
feature does not require the complicated setup of the network
shared folder.
• Before using the
Scan to Network Folder
feature, configure the network connection details using the
Address Book
Editor
if you are not familiar with the setup using the
Dell Printer Configuration Web Tool
.
The
Address Book Editor
helps to register the scanning destination details to the printer.
Scanning - With scanner driver
• Scan into a graphic software such as Adobe
®
Photoshop
®
using a TWAIN driver
(Supporting USB and Network connections for both Microsoft
®
Windows
®
and Apple Macintosh using a graphic
software)
See "Scanning Using the TWAIN Driver."
• Scan into a Microsoft’s default program such as Windows
®
Photo Gallery and Microsoft
®
Paint, using a Windows
Image Acquisition (WIA) driver
(Supporting USB and Network (including WSD
*
) connections on Windows
®
only)
*
Web Services on Devices
See "Scanning Using the Windows Image Acquisition (WIA) Driver."
• Scan and send the scanned document to computer connected via USB cable
(Supporting USB connection for both Microsoft
®
Windows
®
and Apple Macintosh)
Using the feature of Scan to Computer on the operator panel of your printer, the scanned image is saved in the
location of your computer you specify.
See "Scanning to a Computer With a USB Connection."
318
Scanning
Scanning - Without scanner driver
• Scan and save the scanned document in a USB memory
See "Scanning to a USB Memory."
• Scan and send the scanned document by e-mail
See "Sending an E-Mail With the Scanned Image."
• Scan and send the scanned document to computer or server connected to network
See "Scanning to a PC or Server via SMB/FTP."
• Scan and send the scanned document to a computer connected to a network using Web Services on Devices
(WSD)
See "Scanning to a Computer Connected With Web Services on Devices (WSD)."
The resolution setting to use when you scan an item depends on the item type and how you plan to use the image or
document after you scan it to your computer. For the best results, use these recommended settings.
Scanning above these recommended resolutions may exceed the capabilities of the application. If you require a
resolution above those recommended in the above table, you should reduce the size of the image by previewing (or
pre-scan) and cropping before scanning the image.
Scanning to a Computer With a USB Connection
NOTE:
You must connect your computer via USB for selecting this feature. Network connection is not supported.
NOTE:
This feature is supported on both Microsoft
®
Windows
®
and OS X.
1
Load the document(s) facing up with top edge in first into the DADF.
OR
Place a single document facing down on the document glass, and close the document cover.
For details about loading a document, see "Loading an Original Document."
2
Press the
(Home)
button.
3
Ta p
Scan to Computer
.
4
Ta p
Computer (via USB)
.
5
Specify scan settings such as
Output Color
,
Resolution
,
File Format
,
2 Sided Scanning
,
Darken/Lighten
,
Contrast
,
Sharpness
,
Auto Exposure
,
Original Size
,
Margin
, and
File
Naming Mode
. For details, see "Scan Settings."
6
Ta p
Scan
to begin scanning the document.
Type Resolution
Documents 300 dpi black-and-white or 200 dpi grayscale or color
Documents of poor quality or that contain small text 400 dpi black-and-white or 300 dpi grayscale
Photographs and pictures 100–200 dpi color or 200 dpi grayscale
Images for an inkjet printer 150–300 dpi
Images for a high-resolution printer 300–600 dpi
Scanning
319
Changing the Location to Save the Scanned Data
On Microsoft
®
Windows
®
, use the Dell Printer Hub for Dell Cloud Multifunction Printer | H815dw or Dell Printer
Management Tool for Dell Smart Multifunction Printer | S2815dn to change the output destination of the obtained
image files and to select whether to open the image files using the related program. Click Start
All Programs
Dell Printers
Dell Printer Hub or Dell Printer Management Tool. For details, see the FAQ of the Dell Printer
Hub or Dell Printer Management Tool.
On OS X, use ScanButton Manager. Click Finder Applications Dell Dell Cloud Multifunction Printer -
H815dw or Dell Smart Multifunction Printer - S2815dn, and then double-click ScanButton Manager.
Scanning to a Computer Connected With Web Services on Devices (WSD)
If the printer is connected to a computer via network using Web Services on Devices (WSD), you can send scanned
images to the computer.
NOTE:
You need to setup connection using Web Services on Devices (WSD).
NOTE:
Web Services on Devices (WSD) are supported only on Windows Vista
®
, Windows
®
7, Windows
®
8, Windows
®
8.1, and
Windows
®
10. Ensure that the scanner driver is installed on your computer. See "Setting Up the Printer Using Dell Printer Easy
Install (Windows
®
Only)" for details.
Preparations for Scanning Using Web Services on Devices (WSD)
Setup the printer and computer for connection using Web Services on Devices (WSD).
Checking the Printer Setting
Make sure that the Web Services on Devices (WSD) is enabled from the operator panel of the printer or on the Dell
Printer Configuration Web Tool. See "Port Settings" or "Protocols" for details.
Setting Up the Computer
NOTE:
For Windows
®
8, Windows
®
8.1, and Windows
®
10, the computer automatically connects the printer using Web
Services on Devices (WSD). There is no need to install the printer manually.
For Windows
®
7:
1
Click
Start
Computer
Network
2
Find the printer you want to use, right-click the icon for the printer, and then click
Install
. The printer is
connected using Web Services on Devices (WSD).
3
Right-click the icon for the printer, and then click
Scan profiles
. Specify the various settings of the profile,
including the
Source
where the documents are loaded.
For Windows Vista
®
:
1
Click
Start

Network
2
Right-click the icon for the printer, and then click
Install
.
3
Click
Continue
. The printer is connected using Web Services on Devices (WSD).
Scanning and Sending Images to the Computer Using Web Services on Devices (WSD)
1
Load the document(s) facing up with top edge first into the DADF.
OR
Place a single document facing down on the document glass, and close the document cover.
For details about loading a document, see "Loading an Original Document."
320
Scanning
2
Press the (
Home
) button.
3
Ta p
Scan to Computer
.
NOTE:
Whether to scan from the DADF or from the document glass can be specified in the scan profile. Make sure to specify
the scan profile accordingly if you want to scan the document from the DADF.
4
Select a computer.
Swipe the screen until the desired computer you want to send the scan job to appears, and then select that
computer.
5
Specify the type of scan. For details, see "Scan to Computer."
6
Ta p
Scan
to begin sending the scanned file.
Scanning From a Computer Using Web Services on Devices (WSD)
If the printer is connected to a computer via network using Web Services on Devices (WSD), you can scan
documents from the computer.
NOTE:
To scan from the computer using Web Services on Devices (WSD), you need to setup connection using Web Services on
Devices (WSD).
NOTE:
Web Services on Devices (WSD) are supported only on Windows Vista
®
, Windows
®
7, Windows
®
8, Windows
®
8.1, and
Windows
®
10.
Preparations for scanning from the computer
The same preparations are necessary as in scanning to a computer connected with Web Services on Devices (WSD).
See "Preparations for Scanning Using Web Services on Devices (WSD)."
Scanning
321
Scanning from the computer
The following procedure uses Windows
®
7 as an example.
1
Load the document(s) facing up with top edge in first into the DADF.
OR
Place a single document facing down on the document glass, and close the document cover.
For details about loading a document, see "Loading an Original Document."
2
Click
Start
Devices and Printers
on the computer.
3
Right-click the printer icon of the Dell MFP H815dw or Dell MFP S2815dn, and then select
Start scan
.
322
Scanning
4
Specify the necessary settings for scanning, and then click
Scan
.
NOTE:
When you use Windows Vista
®
, use the drawing software such as Microsoft
®
Photo Gallery, select the printer
connected using the Web Services on Devices (WSD), and start scanning.
NOTE:
To open Devices and Printers on Windows
®
8, Windows
®
8.1, Windows Server
®
2012, or Windows Server
®
2012 R2,
right-click the bottom left corner of the screen on the Desktop screen, and then click Control Panel Hardware and Sound
(Hardware for Windows Server
®
2012/Windows Server
®
2012 R2) Devices and Printers.
NOTE:
To open Devices and Printers on Windows
®
10, right-click the Start button, and then click Control Panel Hardware
and Sound Devices and Printers.
Scanning Using the TWAIN Driver
Your printer supports the TWAIN driver for scanning images that supports Microsoft
®
Windows Server
®
2003,
Windows Vista
®
, Windows Server
®
2008, Windows Server
®
2008 R2, Windows
®
7, Windows
®
8, Windows
®
8.1,
Windows Server
®
2012, Windows Server
®
2012 R2, Windows
®
10, Apple Mac OS X 10.5, Mac OS X 10.6, Mac OS
X 10.7, OS X 10.8, OS X 10.9, OS X 10.10, and works with various scanners.
1
Load the document(s) facing up with top edge in first into the DADF.
OR
Place a single document facing down on the document glass, and close the document cover.
For details about loading a document, see "Loading an Original Document."
2
Start the graphic software that supports TWAIN, such as Adobe
®
Photoshop
®
.
3
Select the scanner from the TWAIN menu on the graphic software, specify the necessary settings, and then start
scanning on the window such as shown below.
For details on operating the graphic software, see the manuals of your software.
Scanning
323
For Microsoft
®
Windows
®
:
For Apple Macintosh:
NOTE:
The screen image may vary depending on the software or the operating system.
324
Scanning
Scanning Using the Windows Image Acquisition (WIA) Driver
Your printer also supports the Windows Image Acquisition (WIA) driver for scanning images. Windows Image
Acquisition (WIA) is one of the standard components incorporated in the recent Microsoft
®
Windows
®
operating
systems and works with digital cameras and scanners. Unlike the TWAIN driver, the Windows Image Acquisition
(WIA) driver allows you to scan an image and easily manipulate those images without using additional software.
NOTE:
The Windows Image Acquisition (WIA) driver is supported only on Windows
®
.
To scan an image from the drawing software:
1
Load the document(s) facing up with top edge in first into the DADF.
OR
Place a single document facing down on the document glass, and close the document cover.
For details about loading a document, see "Loading an Original Document."
2
Start the drawing software, such as Microsoft
®
Paint for Windows
®
.
NOTE:
When you use Windows Vista
®
or Windows Server
®
2008, use Windows
®
Photo Gallery instead of Microsoft
®
Paint.
NOTE:
When using applications that utilize Windows Image Acquisition (WIA) 2.0, such as Windows
®
Fax and Scan on
Windows Vista
®
, Windows
®
7, Windows
®
8, Windows
®
8.1, and Windows
®
10, the Feeder (Scan both sides) option can be
selected for duplex (two-sided) scanning.
3
Click
Paint
button
From scanner or camera
(
File
Import from Scanner or Camera
for Windows
®
Vista or
Windows Server
®
2008).
The following image uses
Dell Cloud Multifunction Printer | H815dw
as an example.
NOTE:
The screen image may vary depending on the operating system.
4
Select your desired type of picture that you want to scan, and click
Adjust the quality of the scanned picture
to
display the
Advanced Properties
dialog box.
5
Select the desired properties including brightness and contrast, and then click
OK
.
6
Click
Scan
to start scanning.
7
Click
File
Save
to save your scanned document in your desired location on your computer.
Scanning
325
To scan an image from Control Panel:
NOTE:
This feature is supported on Microsoft
®
Window Server
®
2003 only.
1
Load the document(s) facing up with top edge in first into the DADF.
OR
Place a single document facing down on the document glass, and close the document cover.
For details about loading a document, see "Loading an Original Document."
2
Click
Start

Control Panel

Printers and Other Hardware

Scanners and Cameras
.
3
Double-click the scanner icon. The
Scanner and Camera Wizard
launches.
4
Click
Next
to display the
Choose Scanning Preferences
page.
NOTE:
The screen image may vary depending on the operating system.
5
Select your desired type of picture, paper source, and paper size, and click
Next
.
6
Enter a picture name, select a file format, and specify the desired location to save the scanned document.
7
Click
Next
to start scanning.
8
Follow the on-screen instructions to edit the picture after it is copied to your computer.
Scanning With Wi-Fi Direct
NOTE:
The Wi-Fi Direct feature is available on the Dell Cloud Multifunction Printer | H815dw only.
This section provides information for Wi-Fi Direct scanning. Wi-Fi Direct allows your Wi-Fi mobile devices such as
computers, smartphones, and tablets, to connect to the printer directly via a Wi-Fi network. With Wi-Fi Direct, you
can scan documents or photos from your Wi-Fi mobile devices directly without a wireless access point.
NOTE:
Wi-Fi Direct is available even if the printer is connected to your wireless network.
NOTE:
The maximum number of devices that can be connected via the Wi-Fi Direct network is 3.
NOTE:
You cannot connect your mobile device to the Internet via the printer's Wi-Fi Direct network.
NOTE:
Depending on the mobile device, the channel used to connect the device to the printer via Wi-Fi Direct may differ from
the channel used by the printer to connect to a network via Wi-Fi infrastructure mode. In such a case, simultaneous connection
with Wi-Fi Direct and Wi-Fi infrastructure mode may not work properly.
NOTE:
The printer connected with Wi-Fi Direct supports the following protocols; LPD, Port9100, Web Services on Devices
(WSD), Bonjour (mDNS), SNMPv1/v2c, Dell Printer Configuration Web Tool, TWAIN, WIA, ICA.
Scanning via Wi-Fi Direct
The scanning procedure varies depending on the mobile device and the application you are using. Refer to the
manual supplied with your mobile device or application to scan.
326
Scanning
Scanning to a PC or Server via SMB/FTP
NOTE:
This feature does not require a network scan driver.
Overview
The Scan to Network Folder feature allows you to send the scanned documents to a computer or FTP server.
Required operating systems:
For FTP:
NOTE:
For information on how to configure the FTP service, refer to the manual provided with the software.
NOTE:
Microsoft
®
Windows Server
®
2003, Windows Vista
®
, and Mac OS X
10.5 support IPv4 only.
• Microsoft
®
Windows Server
®
2003 Service Pack 1
FTP service of Microsoft
®
Internet Information Services 6.0
• Microsoft
®
Windows Vista
®
Microsoft
®
Windows Server
®
2008
FTP service of Microsoft
®
Internet Information Services 7.0
• Microsoft
®
Windows
®
7
Microsoft
®
Windows Server
®
2008 R2
FTP service of Microsoft
®
Internet Information Services 7.5
• Microsoft
®
Windows
®
8
Microsoft
®
Windows Server
®
2012
FTP service of Microsoft
®
Internet Information Services 8.0
• Microsoft
®
Windows
®
8.1
Microsoft
®
Windows Server
®
2012 R2
FTP service of Microsoft
®
Internet Information Services 8.5
• Microsoft
®
Windows
®
10
FTP service of Microsoft
®
Internet Information Services 10
Scan
Using FTP
Using SMB
FTP Server
Computer
Computer
Scanning
327
• Mac OS X 10.5/Mac OS X 10.6/Mac OS X 10.7/OS X 10.8/OS X 10.9/OS X 10.10
FTP service of Mac OS X
For SMB:
NOTE:
Microsoft
®
Windows Server
®
2003, Mac OS X
10.5 and Mac OS X 10.6 support IPv4 only.
• Microsoft
®
Windows Server
®
2003
• Microsoft
®
Windows Vista
®
• Microsoft
®
Windows Server
®
2008
• Microsoft
®
Windows Server
®
2008 R2
• Microsoft
®
Windows
®
7
• Microsoft
®
Windows
®
8
• Microsoft
®
Windows
®
8.1
• Microsoft
®
Windows Server
®
2012
• Microsoft
®
Windows Server
®
2012 R2
• Microsoft
®
Windows
®
10
• Mac OS X 10.5/Mac OS X 10.6/OS X 10.9/OS X 10.10
Procedures
Follow the procedures below to complete the setup for the Scan to Network Folder feature.
For FTP:
1
"Adding a Scanning Destination to the Printer's Address Book"
2
"Sending the Scanned File on the Network Folder"
For SMB:
NOTE:
The setup for Scan to Network Folder via SMB can be configured easily with the bundled "Address Book Editor" utility.
For details about Address Book Editor, see "Adding a Scanning Destination to the Printer's Address Book."
NOTE:
Scan to Network Folder can be also accomplished with the Web Services on Devices (WSD) function. For details about
scanning using the Web Services on Devices (WSD) function, see "Scanning to a Computer Connected With Web Services on
Devices (WSD)" and "Scanning From a Computer Using Web Services on Devices (WSD)."
1
"Setting a Login Name and a Password (SMB Only)"
2
"Creating a Shared Folder (SMB Only)"
3
"Adding a Scanning Destination to the Printer's Address Book"
4
"Sending the Scanned File on the Network Folder"
Setting a Login Name and a Password (SMB Only)
The Scan to Network Folder feature requires a user login account with a valid and non-empty password for
authentication. Confirm a login user name and password.
328
Scanning
For Microsoft
®
Windows
®
:
If you do not use a password for your user login, you need to create a password on your User Login Account with the
following procedure.
For Windows Vista
®
and Windows
®
7:
1
Click
Start
Control Panel
.
2
Click
User Accounts and Family Safety
.
3
Click
User Accounts
.
4
Click
Create a password for your account
and add in a password for your user login account.
For Windows Server
®
2008:
1
Click
Start

Control Panel
.
2
Double-click
User Accounts
.
3
Click
Create a password for your account
and add in a password for your user login account.
For Windows Server
®
2008 R2:
1
Click
Start
Control Panel
.
2
Select
User Accounts
.
3
Click
User Accounts
.
4
Click
Create a password for your account
and add in a password for your user login account.
For Windows
®
8 and Windows Server
®
2012:
1
Point to the top or bottom right corner of the screen, and then click
Settings
.
2
Click
Change PC settings
.
3
Click
Users
.
4
Click
Create a Password
and add in a password for your user login account.
For Windows
®
8.1 and Windows Server
®
2012 R2:
1
Point to the top or bottom right corner of the screen, and then click
Settings
.
2
Click
Change PC settings
.
3
Click
Accounts
.
4
Click
Sign-in options
.
5
Click
Add
under
Password
and add in a password for your user login account.
Scanning
329
For Windows
®
10:
1
Right-click the Start button, and then click
Settings
.
2
Click
Accounts
.
3
Click
Sign-in options
.
4
Click
Add
under
Password
and add in a password for your user login account.
For Mac OS X 10.5 and Mac OS X 10.6:
1
Click
System Preferences
Accounts
.
2
Select
Change Password
.
3
Enter a password for your user login account in
New password
.
4
Re-enter the password in
Verify
.
For OS X 10.9 and OS X 10.10:
1
Click
System Preferences
Users & Groups
.
2
Select
Change Password
.
3
Enter a password for your user login account in
New password
.
4
Re-enter the password in
Verify
.
Creating a Shared Folder (SMB Only)
Create a shared folder to store the scanned document from your printer.
For Windows Vista
®
, Windows Server
®
2008, Windows Server
®
2008 R2, Windows
®
7, Windows
®
8, Windows
®
8.1,
Windows Server
®
2012, Windows Server
®
2012 R2, and Windows
®
10:
1
Create a folder in the desired directory on your computer (Example of folder name,
MyShare
).
2
Right-click the folder, and then select
Properties
.
The
Properties
dialog box appears.
3
Click the
Sharing
tab, and then select
Advanced Sharing
.
4
Select the
Share this folder
check box.
330
Scanning
5
Enter a shared name in the
Share name
box.
NOTE:
Write down the shared name as you need to use this name in the next setting procedure.
6
Click
Permissions
to create a write permission for this folder.
7
Click
Add
.
8
Search user login name by clicking
Advanced
, or enter the user login name in
Enter the object names to select
box
and click
Check Names
to confirm (Example of user login name,
Myself
).
9
Click
OK
.
10
Click the user login name that you have just entered. Select
Full Control
check box. This will grant you permission
to send the document into this folder.
NOTE:
Do not use Everyone as the user login name.
Scanning
331
11
Click
OK
.
NOTE:
To add sub-folders, create new folders in the shared folder you have created.
For example:
Folder name:
MyShare
,
Second-level folder name:
MyPic
, Third-level folder name:
John
You should now see
MyShare\MyPic\John
in your directory.
For Mac OS X 10.5, Mac OS X 10.6, OS X 10.9, and OS X 10.10:
1
Create a folder in the desired directory on your computer (Example of folder name,
MyShare
).
2
Select the created folder, and then select
Get Info
from the
File
menu.
3
Select the
Shared Folder
check box.
4
Open
System Preferences
, and then click
Sharing
.
5
Select the
File Sharing
check box, and then click
Options
.
6
Select the
Share Files and folders using SMB
and account name check boxes.
7
Click
Done
.
Adding a Scanning Destination to the Printer's Address Book
You can register the connection details for SMB and FTP server in the address book using Dell Printer
Configuration Web Tool or Address Book Editor.
Before beginning to setup a destination, make sure you have the IP addresses you need such as printer and computer.
Verifying the IP Address Setting of the Printer
To setup the server address book through the network, you will first need to locate the IP address of the printer. To
find your printer's IP address, see "Verifying the IP Settings."
Locating the IP Address Setting of Your Computer
You can locate the IP address of your computer by the following operations.
1
For Windows Vista
®
/Windows
®
7:
Click
Start
All Programs
Accessories
Run
.
For Windows Server
®
2003/Windows Server
®
2008/Windows Server
®
2008 R2:
Click
Start
Run
.
For Windows
®
8/Windows
®
8.1/Windows Server
®
2012/Windows Server
®
2012 R2:
Point to the top or bottom right corner of the screen, and then click
Search
Type
Run
in the search box, click
Apps
(for Windows
®
8 and Windows Server
®
2012 only), and then click
Run
.
For Windows
®
10:
Right-click the Start button, and then click
Run
.
2
Ty p e
cmd
in the text field and click
OK
. A command prompt window will open.
3
Ty p e
ipconfig
and press
Enter
.
4
Write down the IP Address xxx.xxx.xxx.xxx.
332
Scanning
Using Dell Printer Configuration Web Tool
1
Open a web browser.
2
Type in the IP address of the printer in the address bar, and press the <Enter> key.
The web page of the printer appears.
NOTE:
For details on how to check the IP address of the printer, see "Verifying the IP Settings."
3
Click
Address Book
. If a security login dialog box appears, type in the correct
User Name
and
Password
.
NOTE:
The default user name is "admin", and the default password is left blank (NULL).
4
Click the
Server Address
tab, and then click
Create
of an ID.
Scanning
333
Server Address
page appears.
To fill in the fields, enter the information as follows:
(1) Name Enter a friendly name that you want to display on the Server address book.
(2) Server Type Select FTP if you store document on a FTP server.
Select SMB if you store documents in a shared folder on your computer.
(3) Server Address Enter a FTP server name that you have shared out or a server name or IP address of your computer.
•For FTP:
Server name: myhost.example.com
(myhost: host name, example.com: domain name)
IP address: 192.0.2.1
•For SMB:
Server name: myhost
IP address: 192.0.2.1
(4) Share Name
Enter the name of the shared folder on the recipient computer. For SMB only.
• For SMB: e.g. Share, Sharefolder
(5) Server Path
Enter the subdirectory path where you want the scanned document to be stored. Ensure that the
subdirectory path is already created in the shared folder or FTP server.
• For FTP: e.g. pub, pub/share
• For SMB: e.g. finance, finance\Peter, finance\Peter\Sales
(6) Server Port
Number
Enter the Server Port Number. If you are unsure, you can enter the default value of 21 for FTP or 139 for
SMB.
Available ports are:
FTP: 21, 5000 - 65535
SMB: 139, 445, 5000 - 65535
(7) Login Name
Enter the user account name to allow access to a shared folder on your computer or to a FTP server.
• For FTP: Contact the system administrator.
• For SMB: Windows
®
login name that you have specified in the procedure 1.
(8) Login Password
Enter the password corresponding to the above login name.
• For FTP: Contact the system administrator
• For SMB: Empty password is not valid in the Network (Computer) feature. Ensure that you have a valid
password for the user login account. (See "Setting a Login Name and a Password (SMB Only)" for details
on how to add a password in your user login account.)
1
2
3
4
5
6
7
8
9
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Scanning
Using Address Book Editor
1
Click
Start
All Programs
Dell Printers
Dell Printer Hub
or
Dell Printer Management Tool
.
For Windows
®
10: Click the Start button
Dell Printer Hub
or
Dell Printer Management Tool
.
2
For Dell Printer Hub, select the printer from
My Printers
on the home screen.
For Dell Printer Management Tool, select the printer displayed by default, or another printer from the drop-down
list on the upper-right corner of the home screen.
3
Click the shortcut to the
Address Book Editor
on the left of the screen.
4
Click
Tool
New (Device Address Book)

Server
.
For Microsoft
®
Windows
®
:
For Apple Macintosh:
Server Address
dialog box appears.
(9) Re-enter
Password
Re-enter your password.
Scanning
335
For Microsoft
®
Windows
®
:
For Apple Macintosh:
To fill in the fields, enter the information as follows:
(1) Name Enter a friendly name that you want to display on the Server address book.
(2) Server Type Select Computer if you store documents in a shared folder on your computer.
Select Server if you store documents on a FTP server.
(3) Server Name/IP
Address
Enter a server name or IP address of your computer or the FTP server name that you have shared out.
The following are examples:
•For Computer:
Server name: myhost
IP address: 192.0.2.1
•For Server:
Server name: myhost.example.com
(myhost: host name, example.com: domain name)
IP address: 192.0.2.1
1
2
3
4
5
6
7
8
9
1
2
3
4
5
6
7
8
9
336
Scanning
Sending the Scanned File on the Network Folder
1
Load the document(s) facing up with top edge in first into the DADF.
OR
Place a single document facing down on the document glass, and close the document cover.
For details about loading a document, see "Loading an Original Document."
2
Press the
(Home)
button.
3
Ta p
Scan to Network Folder
.
4
Tap and select the desired address. When you cannot find the address, tap
Address Book
and select the desired
address.
5
Tap and specify scan settings such as
Output Color
,
Resolution
,
File Format
,
2 Sided
Scanning
,
Darken/Lighten
,
Contrast
,
Sharpness
,
Auto Exposure
,
Original Size
,
Margin
,
and
File Naming Mode
. For details, see "Scan Settings."
6
Ta p
Scan
to begin scanning and sending the file.
(4) Share Name Enter the name of the shared folder on the recipient computer. For SMB only.
• For SMB: e.g. Share, Sharefolder
(5) Path
Enter the subdirectory path where you want the scanned document to be stored. Ensure that the
subdirectory path is already created in the shared folder or FTP server.
• For FTP: e.g. pub, pub/share
• For SMB: e.g. finance, finance\Peter, finance\Peter\Sales
(6) Login Name
Enter the user account name to allow access to a shared folder on your computer or to a FTP server.
• For Computer: Windows
®
login name that you have specified in the procedure 1.
• For Server: Contact the system administrator.
(7) Login Password
Enter the password corresponding to the above login name.
• For Computer: Empty password is not valid in the
Network(Computer)
feature. Ensure that you
have a valid password for the user login account. (See "Setting a Login Name and a Password (SMB Only)"
for details on how to add a password in your user login account.)
• For Server: Contact the system administrator.
(8) Confirm Login
Password
Re-enter your password.
(9) Port Number
Enter the Server Port Number. If you are unsure, you can enter the default value of 139 for Computer and
21 for FTP server.
Available ports are:
For Computer: 139, 445, 5000 - 65535
For Server: 21, 5000 - 65535
Scanning
337
Scanning to a USB Memory
The Scan to USB feature allows you to store scanned image directly to a USB memory attached to the printer
without using software.
Types of a USB Memory
You can use a USB memory with the following interfaces:
•USB 1.1
•USB 2.0
The USB memory must be formatted in FAT file systems (FAT16, FAT32, or VFAT) before inserting the memory
device into the front USB port of the printer.
NOTE:
If the USB memory is formatted in a file system other than above, the printer may not recognize that the USB memory is
attached.
NOTE:
A USB memory with authentication feature and some brands of USB memories cannot be used with this printer.
Procedures
To store the scanned images to a USB memory:
NOTE:
If you insert a USB memory to the front USB port first, the USB Drive Detected screen may appear. In this case, select
Scan to USB
, and proceed to step 6.
1
Load the document(s) facing up with top edge in first into the DADF.
OR
Place a single document facing down on the document glass, and close the document cover.
For details about loading a document, see "Loading an Original Document."
2
Press the
(Home)
button.
3
Insert a USB memory into the front USB port of the printer. See "Inserting and Removing a USB Memory" for
more details.
4
Ta p
Scan to USB
.
5
Tap and specify scan settings such as
Output Color
,
Resolution
,
File Format
,
2 Sided
Scanning
,
Darken/Lighten
,
Contrast
,
Sharpness
,
Auto Exposure
,
Original Size
,
Margin
,
and
File Naming Mode
. For details, see "Scan Settings."
You can also specify the folder to save the scanned image. For details, see "Specifying a Folder to Save the Scanned
Image."
6
Ta p
Scan
to begin scanning the document.
7
Remove the USB memory from the printer. See "Inserting and Removing a USB Memory" for more details.
Specifying a Folder to Save the Scanned Image
To save the scanned image to a folder in the USB memory, specify the folder before executing the scan job.
1
If a folder has already existed in the USB memory, the folder name appears on the display.
2
Select a folder to save the scanned image.
NOTE:
The default saving location is the root directory of the USB memory.
NOTE:
You cannot directly enter a folder path using the numeric keypad.
NOTE:
You can select any folder in the USB memory but cannot create a new folder in this step. You should always create
a new folder before connecting the memory to the printer.
338
Scanning
If the name of the scanned image has already existed in the folder, the printer automatically generate a new file
name to save the data.
Sending an E-Mail With the Scanned Image
You can send the scanned image as an e-mail attachment using the Scan to Email function. To send an e-mail, an
e-mail account is necessary such as the corporate mail account or the Internet service provider's mail account. Gmail
account can be used as well.
The following are the procedures necessary to setup Scan to E-mail function.
• "Preparing the Printer to Send the E-Mail"
• "Setting the DNS Server Address"
• "Setting the Information Necessary to Access the Mail Server"
• "Setting the Administrator's E-mail Address"
Preparing the Printer to Send the E-Mail
To send an e-mail from your printer, the following information is necessary:
• E-mail account (user account) information
• E-mail sever information
NOTE:
For information of your e-mail account or the mail server, consult your network administrator or your Internet service
provider.
NOTE:
When the printer is connected to the network which is using a proxy server, the printer may not be able to send the
e-mail. In this case, consult your network administrator.
NOTE:
The preparations described below are effective while the e-mail account information is valid. You do not have to repeat
the settings whenever you send the e-mail.
Setting the DNS Server Address
To set the DNS server address to your printer, follow the steps below:
1
Launch the
Dell Printer Configuration Web Tool
.
a
Open the web browser.
b
Enter the IP address of your printer in the web browser.
See "Dell™ Printer Configuration Web Tool."
2
Click
Print Server Settings
.
3
Click
TCP/IP
.
4
If you are using DHCP for TCP/IP setting for the printer:
Set
Get DNS Server Address from DHCP
to
Enable
.
If you are setting TCP/IP manually:
Set
Manual DNS Server Address
.
5
Click
Apply New Settings
.
Scanning
339
Setting the Information Necessary to Access the Mail Server
To make the printer to send an e-mail, follow the steps below:
1
Launch the
Dell Printer Configuration Web Tool
.
a
Open the web browser.
b
Enter the IP address of your printer in the web browser.
See "Dell™ Printer Configuration Web Tool."
2
Click
E-Mail Server Settings Overview
.
3
Set the mail server information under
E-Mail Server
.
NOTE:
In this procedure, the server settings for a Gmail account are used as an example. The server settings will differ for
each e-mail service.
NOTE:
Information about the Gmail account is based on the information as of October 2013. For the latest information, visit
the homepage of Gmail.
a
In the
Primary SMTP Gateway
text box, set the primary SMTP gateway.
For example:
smtp.gmail.com
b
In the
SMTP Port Number
text box, enter the SMTP port number. This must be between 1 and 65535.
c
In the
E-Mail Send Authentication
drop-down menu, specify the authentication method for outgoing e-mail.
For example:
SMTP_Auth
(
Auto
)
d
In the
SMTP Login User
text box, set the SMTP login user. Up to 63 alphanumeric characters, periods,
hyphens, underscores, and at symbols (@) can be used. If specifying more than one address, separate them
using commas.
For example:
aaaa@gmail.com
NOTE:
It is not advisable to share a personal e-mail account with others for Scan to Email function. Instead, use the
e-mail account dedicated for Scan to Email function.
e
In the
SMTP Login Password
text box, set the SMTP account password using up to 31 alphanumeric
characters.
f
In the
Re-enter SMTP Login Password
text box, enter the login password again to confirm it.
340
Scanning
g
In the
POP3 Server Address
text box, enter the POP3 server address in IP address format of "aaa.bbb.ccc.ddd"
or as a DNS host name using up to 63 characters.
*1
h
In the
POP3 Port Number
text box, enter the POP3 server port number. This must be between 1 and 65535.
*1
i
In the
POP User Name
text box, set the POP3 account user name. Up to 63 alphanumeric characters, periods,
hyphens, underscores, and at symbols (@) can be used. If specifying more than one address, separate them
using commas.
*1
j
In the
POP User Password
text box, enter the POP3 account password using up to 31 alphanumeric
characters.
*1
k
In the
Re-enter POP User Password
text box, enter the POP user password again to confirm it.
*1
l
In the
Reply Address
text box, enter the reply e-mail address sent with each
E-Mail Alert
.
*1
Required to enter if you select POP before SMTP (Plain) or POP before SMTP (APOP) for E-Mail
Send Authentication.
4
Click
Apply New Settings
.
If SMTP authentication is selected for
E-Mail Send Authentication
and if SSL/TLS encryption is used to
communicate with the SMTP sever, the SSL/TLS type must be set in
SMTP-SSL/TLS Communication
of
SSL/TLS
under the
Security
tab. Proceed to step 5.
If SSL/TLS is not used or if "
Invalid"
, "
POP before SMTP (Plain)"
, or "
POP before SMTP (APOP)"
is selected for
E-Mail Send Authentication
, the mail server settings are complete.
NOTE:
To send an e-mail through Gmail, set the SSL/TLS type should be set to STARTTLS in SMTP-SSL/TLS
Communication of SSL/TLS under the Security tab.
5
Click
Security
tab.
6
Select
SSL/TLS
.
7
Select a SSL/TLS type from the
SMTP-SSL/TLS Communication
list.
NOTE:
To use a Gmail account, select STARTTLS.
8
Click
Apply New Settings
.
Setting the Administrator's E-mail Address
To make the printer to set an administrator's e-mail address, follow the steps below:
1
Launch the
Dell Printer Configuration Web Tool
.
a
Open the web browser.
b
Enter the IP address of your printer in the web browser.
See "Dell™ Printer Configuration Web Tool."
2
Click
Print Server Settings
.
3
Click
Basic Information
.
4
Set administrator's e-mail address in the
Administrator E-Mail Address
text box. Up to 63 alphanumeric
characters, periods, hyphens, underscores, and at symbols (@) can be used.
5
Click
Apply New Settings
.
Scanning
341
Adding a New E-Mail Address to the Printer's Address Book
1
From the
Dell Printer Configuration Web Tool
, click
Address Book
, and then click the
E-Mail Address
tab.
2
Click
Create
.
The
E-Mail Address
page for registering a new e-mail address appears.
3
Enter the following:
•Name
•Address
4
Click
Apply New Settings
.
Sending an E-mail With the Scanned File
1
Press the
(Home)
button.
2
Ta p
Scan to Email
.
3
Specify a recipient from the following:
Enter Recipient's Address
: Enter an e-mail address directly.
Sender
: Select from the following types of selecting sender's e-mail address:
•
Keyboard
: Select an e-mail address from using keyboard.
•
Address Book
: Select a group of e-mails registered in the address book.
•
Network Address Book
: Search an e-mail address from the LDAP server address book.
NOTE:
The sender's e-mail address cannot be edited when the remote authentication is used as the user authentication
method on the Dell Smart Multifunction Printer | S2815dn.
Address Book
: Select from the following types of address books:
•
Individuals
: Select an e-mail address registered in the address book.
•
Groups
: Select a group of e-mails registered in the address book.
•
Network Address Book
: Search an e-mail address from the LDAP server address book.
Tap + and the recipient you specified from
Enter Recipient's Address
to remove or edit the recipient.
Tap + and the recipient you specified from
Address Book
to remove or see details of the recipient. You can also
change the e-mail to Bcc.
NOTE:
For more information on address book and server address book, see "Address Book Editor (for Microsoft
®
Windows
®
and OS X)."
NOTE:
For details about
Network Address Book
, see "Using the Server Address Book and Server Phone Book."
342
Scanning
NOTE:
The e-mail addresses needs to be registered before you can select
Address Book
.
4
Tap and specify scan settings such as
Output Color
,
Resolution
,
File Format
,
2 Sided
Scanning
,
Darken/Lighten
,
Contrast
,
Sharpness
,
Auto Exposure
,
Original Size
,
Margin
,
and
File Naming Mode
. For details, see "Scan Settings."
5
Ta p
Send
to begin scanning the document and sending an e-mail with the scanned file.
Managing the Scanner
You can select the port connected to the computer or set the password for the scanner from the TWAIN driver.
Open the application that supports TWAIN, and click Settings in the scanning window.
Port Settings
When the printer is connected to the computer directly by a USB cable, select USB.
When the printer is connected to the network, select Network. Enter the IP address or hostname of the printer in
the IP Address or Hostname text box, and click OK.
When the printer is connected to the network
When you are using DHCP for TCP/IP setting for the printer, the image capturing software may not find the
scanner occasionally due to the change of the IP address allocated for the printer. In this case, check the IP Address
of the printer, and then connect the scanner by specifying the IP address.
On Microsoft
®
Windows
®
, you can check the IP address of the printer using the Dell Printer Hub or Dell Printer
Management Tool. For Dell Printer Hub, select the printer from My Printers, and then click Printer information on
the left of the screen. For Dell Printer Management Tool, select the printer from the drop-down list on the upper-
right of the screen, and then click Printer information on the left.
Searching the scanner
In the Port Settings tab, you can search the scanners from the network and select the desired one from the detected
scanners.
• Search all scanners from the network
(Windows
®
only)
Searches scanners in your network.
• Scanner List
Displays a list of scanners that are detected.
• Search again
Searches the scanners in your network.
• Search Criteria
(Windows
®
only)
Displays the
Search Criteria
dialog box for setting the search condition.
Scanning
343
Search Criteria Dialog Box (Windows® only)
• Subnet Address
Enter the subnet address.
• IPv4: Broadcast Address such as "192.0.2.1"
• IPv6: Multicast Address such as "2001:db8::"
• Search Time
Specify a time period for searching a scanner.
• Community Name
Enter the SNMPv1/v2 community name. The default community name is "public."
Password Setting
In the Password for Scanner text box of the Password Setting tab, you can input the password that is set for your
scanner to access from your computer to the printer.
For Microsoft® Windows®:
344
Scanning
For Apple Macintosh:
• Password for Scanner
Enter the password.
Faxing
345
21
Faxing
NOTE:
If the Functions Control setting for
Fax
is set to
On(Password)
, you need to enter the four-digit password to use
the fax function. If the Functions Control setting for
Fax
is set to
Off
, the fax function is disabled and the menu is also disabled
on the touch panel. For details, see "Functions Control."
NOTE:
If the
Panel Lock Control
is set to
Enable
, you need to enter the four-digit password to enter the
Admin
Settings
menu.
NOTE:
The images used in this manual are those of the Dell™ Cloud Multifunction Printer | H815dw unless otherwise mentioned.
Specifying the Fax Initial Settings Using the Dell Printer Easy Install
You can specify the country, line type, tone/pulse, receive mode, DRPD pattern, fax header name, and fax number.
1
Insert the
Software and Documentation
disc provided with the printer into your computer. The
Dell Printer Easy
Install
program launches automatically.
2
Click
Main Menu
.
3
Click
Change
.
The
Configure Printer
window appears.
4
Select
Configure the Fax settings
, and then click
Next
.
346
Faxing
5
Follow the instructions displayed on the screen.
Available settings are:
•Country
•Line Type
•Tone/Pulse
• Receive Mode
•DRPD Pattern
(This setting is available only when a distinctive ring service is installed on your telephone line by your
telephone company.)
• Fax Header Name
•Fax Number
NOTE:
To make initial settings from the printer operator panel, see "Setting Your Country."
Setting Your Country
1
Press the
(Information)
button.
2
Ta p t h e
Tools
tab, and then tap
Admin Settings
.
3
Ta p
Fax Settings
.
4
Ta p
Fax Line Settings
.
5
Ta p
Country
.
6
Select the country where the printer is used, and then tap
OK
.
The printer must be rebooted after you set the country settings. When a screen prompting you to reboot the
printer, tap
Yes
. After the reboot, the
Home
screen is displayed on the touch panel.
NOTE:
When you configure the country setting, the information, which is registered to the printer, is initialized.
Setting the Printer ID
In most countries, you are required by law to indicate your fax number on any fax you send. The printer ID,
containing your telephone number and name or company name, will be printed at the top of each page sent from
your printer.
1
Press the
(Information)
button.
2
Ta p t h e
Tools
tab, and then tap
Admin Settings
.
3
Ta p
Fax Settings
.
4
Ta p
Fax Line Settings
.
5
Ta p
Fax Number
.
6
Enter your fax number using the number pad, and then tap
OK
.
NOTE:
If you make a mistake while entering numbers, press the button to delete the last digit.
7
Ta p
Fax Header Name
.
8
Enter your name or company name using the keyboard, and then tap
OK
.
For details on how to use the keyboard to enter alphanumeric characters, see "Using the Keyboard Displayed on the
Touch Panel."
Faxing
347
Setting the Time and Date
NOTE:
It may be necessary to reset the correct time and date if loss of power to the printer occurs.
To set the time and date:
1
Press the
(Information)
button.
2
Ta p t h e
Tools
tab, and then tap
Admin Settings
.
3
Ta p
System Settings
.
4
Ta p
General
.
5
Ta p
Date & Time
.
6
Ta p
Time Zone
.
7
Tap until the desired geographic region appears, and then select that region.
8
Tap until the desired time zone appears, and then select that time zone.
9
Ta p
OK
.
10
Ta p
Date
.
11
Tap – or + or enter the date using the number pad, and then tap
OK
.
12
Ta p
Time
.
13
Enter the time using the number pad.
14
Ta p
OK
.
NOTE:
The printer beeps and does not allow you to proceed to the next step if a wrong number is entered.
Changing the Clock Mode
You can set the current time using either the 12-hour or the 24-hour format.
1
Press the
(Information)
button.
2
Ta p t h e
Tools
tab, and then tap
Admin Settings
.
3
Ta p
System Settings
.
4
Ta p
General
.
5
Ta p
Date & Time
.
6
Ta p
Time
.
7
Ta p
12 Hour
or
24 Hour
, and then tap
OK
.
Setting Sounds
Speaker Volume
1
Press the
(Information)
button.
2
Ta p t h e
Tools
tab, and then tap
Admin Settings
.
3
Ta p
Fax Settings
.
4
Ta p
Fax Line Settings
.
5
Ta p u nt i l
Line Monitor
appears, and then tap
Line Monitor
.
6
Select the desired volume, and then tap
OK
.
7
Turn off the printer, and turn it on again to apply the settings.
348
Faxing
Ringer Volume
1
Press the
(Information)
button.
2
Ta p t h e
Tools
tab, and then tap
Admin Settings
.
3
Ta p
Fax Settings
.
4
Ta p
Incoming Defaults
.
5
Ta p
Ring Tone Volume
.
6
Select the desired volume, and then tap
OK
.
7
Turn off the printer, and turn it on again to apply the settings.
Specifying the Fax Settings Options
Changing the Fax Settings Options
1
Press the
(Information)
button.
2
Ta p t h e
Tools
tab, and then tap
Admin Settings
.
3
Ta p
Fax Settings
.
4
Select the desired menu.
5
Select the desired setting or enter a value.
To enter a value, tap – or +, or use the number pad or the keyboard.
6
Ta p
OK
.
If necessary , repeat steps 4 through 6.
Available Fax Settings Options
You can use the following settings options for configuring the fax system:
Option Description
Fax Line Settings Fax Number Specifies the fax number of the printer, which will be printed on
the header of faxes. This feature is available when you set
Fax
Header
to
On
. The number specified in Fax Number is used in
the printer ID.
Country You can select the country where the printer is used.
You can change this setting when:
• No jobs in operation
• No fax jobs waiting in the memory
Fax Header Name
Specifies the sender’s name to be printed on the header of faxes.
Line Type
You can select the default line type.
•PSTN
•PBX
Line Monitor
Sets the volume of the line monitor, which audibly monitors a
transmission through the internal speaker until a connection is
made.
Faxing
349
DRPD Pattern Before using the Distinctive Ring Pattern Detection (DRPD)
option, distinctive ring service must be installed on your telephone
line by the telephone company. After the telephone company has
provided a separate number for faxing with a distinctive ring
pattern, configure the fax setup to monitor for that specific ring
pattern.
Incoming
Defaults
Receive Mode You can select the default fax receiving mode.
•
Teleph one
(manual receive mode): Automatic fax reception is
turned off. You can receive a fax by picking up the handset of the
external telephone and then pressing the remote receive code, or
by tapping
Manual Receive
in
On Hook
and then
tapping
Receive
. For details about
Manual Receive
,
see "Receiving a Fax Manually in the Telephone Mode."
•
Fax
: (automatic receive mode)
•
Teleph one / Fa x
: When the printer receives an incoming fax, the
external telephone rings for the time specified in
Auto Rec
Fax/Tel
, and then the printer automatically receives a fax. If
an incoming call is not a fax, the printer beeps from the internal
speaker indicating that the call is a telephone call.
•
Ans Machine/Fax
: The printer can share a telephone line with an
answering machine. In this mode, the printer will monitor the fax
signal and pick up the line if there are fax tones. If the phone
communication is using serial transmission in your country (such
as Germany, Sweden, Denmark, Austria, Belgium, Italy, France
and Switzerland), this mode is not supported.
•
DRPD
: Before using the Distinctive Ring Pattern Detection
(DRPD) option, distinctive ring service must be installed on your
telephone line by the telephone company. After the telephone
company has provided a separate number for faxing with a
distinctive ring pattern, configure the fax setup to monitor for
that specific ring pattern.
Ring Tone Volume
Sets the volume of the ring tone, which indicates that an incoming
call is a telephone call through the internal speaker when
Receive Mode
is set to
Telephone / Fax
.
Auto Receive
Setup
Auto Receive Fax
Sets the interval at which the printer goes into the fax receive
mode after receiving an incoming call. The interval can be
specified within the range of 0 to 255 seconds. The default is 0
second.
Auto Receive
Tel/Fax
Sets the interval at which the printer goes into the fax receive
mode after the external telephone receives an incoming call. The
interval can be specified within the range of 0 to 255 seconds. The
default is 6 seconds.
Auto Receive
Ans/Fax
Sets the interval at which the printer goes into the fax receive
mode after the external answering machine receives an incoming
call. The interval can be specified within the range of 0 to 255
seconds. The default is 21 seconds.
Junk Fax Setup
You can reject faxes sent from unwanted stations. The system only
accepts faxes from the remote stations registered in the speed dial.
This feature is useful for blocking any unwanted faxes.
Ta p
Off
to turn the feature off. Anybody can send you a fax.
Ta p
On
to turn the feature on.
Option Description
350
Faxing
Secure Receive You can specify whether to require a four-digit password to print
the stored incoming faxes, and to set or change the password.
Received Fax
Forward
You can set your printer to forward incoming faxes to another fax
number, to e-mail addresses, or to a server. When a fax arrives at
your printer, it is stored in the memory. Then, the printer dials the
fax number you have specified in
Forwarding Number
or
forwards the fax to e-mail addresses or a server address you have
specified in the Dell Printer Configuration Web Tool.
To forward to a fax number, you need to register a fax number on
Forwarding Number. To forward to e-mail addresses, you need
to register information on the e-mail server and the forwarding e-
mail addresses. To forward to a server address, you need to register
information on the destination server. For details on setting the e-
mail server, see "E-Mail Server" and on forwarding number, e-mail
address, and server address, see "Fax Settings."
Ta p
Off
not to forward incoming faxes.
Ta p
Forward
to forward incoming faxes without printing. If an
error occurs during forwarding a received fax, the printer prints the
fax.
Ta p
Print and Forward
to print and forward incoming
faxes.
Ta p
Forward to Email
to forward incoming faxes to e-mail.
NOTE:
Depending on the e-mail server settings, the printer
may not get an error which occurs during the transfer.
Ta p
Print and Forward to E-mail
to print and
forward incoming faxes to e-mail.
Ta p
Forward to Server
to forward incoming faxes to
server.
Ta p
Print and Forward to Server
to print and
forward incoming faxes to server.
2 Sided Print You can set whether to make duplex print when you print faxes.
Ta p
Off
to print faxes on one side of a sheet of paper.
Ta p
On
to print faxes on both sides of a sheet of paper.
NOTE:
Duplex print may not be done depending on the size of
the received faxes or settings of the trays, etc.
Remote Receive You can receive a fax by pressing the remote receive code on the
external telephone after picking up the handset of the telephone.
When you set
Remote receive
to
On
, specify a two digit
remote receive code in
Remote Receive Tone
.
Option Description
Faxing
351
Discard Size When receiving a document as long as or longer than the paper
installed in your printer, you can set the printer to discard any
excess at the bottom of the page. If the received page is outside
the margin you set, it will print on two sheets of paper at the
actual size. When the document is within the margin and
Discard Size
is set to
Auto Reduction
, the printer
reduces the document to fit it onto the appropriate sized paper
and discard does not occur. If
Discard Size
is set to other
than
Auto Reduction
, the data within the margin will be
discarded.
Transmission
Defaults
Auto Redial Setup Redial Attempts You can specify the number of redial attempts to make when the
destination fax number is busy, within the range of 0 to 13. If you
enter 0, the printer will not redial.
Interval of Redial Your printer can automatically redial a remote fax machine if it
was busy. Intervals from 1–15 minutes can be entered.
Resend Delay You can specify the interval between transmission attempts within
the range of 3 to 255 seconds. The default is 8 seconds.
Tone/Pulse You can select the dialing type.
•Tone
•
Pulse(10PPS)
•
Pulse(20PPS)
Prefix Dial
You can specify whether or not to set a prefix dial number. When
you set
Prefix Dial
to
On
, the number set in
Prefix
Dial Number
dials before any auto dial number is started. It is
useful for accessing the Private Automatic Branch Exchange
(PBX). You can set a prefix dial number of up to five digits.
Fax Cover Page
You can set whether to attach a cover page to faxes when sending
faxes.
Fax Header
Prints the sender’s information on the header of faxes.
Ta p
Off
to turn this feature off.
Ta p
On
to turn this feature on.
Note that if United States is selected for the setting of Country,
this option does not appear on the menu. The setting is fixed to
On and cannot be changed.
For information on the country setting, see "Setting Your
Country."
ECM
You can set whether to enable or disable the ECM (Error
Correction Mode).
Modem Speed
You can set the modem speed.
Display Manual
Fax Recipients
You can set whether to display the fax number of the recipient on
the
Sending Fax
screen when manually sending a fax.
Fax Reports Fax Activity
You can set whether to automatically print a fax activity report
after every 50 incoming and outgoing fax communications.
Fax Transmit
You can set whether to print a transmission result after a fax
transmission.
Fax Broadcast
You can set whether to print a transmission result after a fax
transmission to multiple locations.
Option Description
352
Faxing
NOTE:
Prefix Dial supports only the environment where you send a fax to the external line number. To use Prefix Dial, you must
do the following from the operator panel.
1
Press the
(Information)
button.
2
Ta p t h e
Tools
tab, and then tap
Admin Settings
.
3
Ta p
Fax Settings
.
4
Ta p
Fax Line Settings
.
5
Ta p
Line Type
.
6
Ta p
PBX
, and then
OK
.
7
Ta p
Transmission Defaults
.
8
Ta p
Prefix Dial
.
9
Ta p
On
.
10
Enter a prefix number using the number pad, and then tap
OK
. The characters you can use for a prefix number are
0–9, *, and #. The maximum number of characters for a prefix number is five.
11
Turn off the printer, and turn it on again to apply the settings.
Advanced Fax Settings
NOTE:
The advanced fax settings are only meant for advanced users. Incorrect settings may damage the printer.
If you are experiencing fax send or receive errors, there is an advanced fax settings menu which you can access and
change the settings accordingly.
To enter the Diagnostic Menu (Customer Mode), follow the instructions.
1
Turn off the printer.
2
Disconnect all network, phone line, and USB cables from the printer.
3
Turn on the printer while holding down the
8
and
2
buttons on the number pad to start in
Customer Mode
.
After all the advanced fax settings have been made, you will need to turn off and on the printer
for the new settings
to be effective.
Fax Data Encoding Method
Some of the legacy fax devices do not support the Joint Bi-level Image Experts Group (JBIG) data encoding method.
You may experience fax send or receive errors due to this data encoding method. You can disable the JBIG and select
the Modified Huffman (MH), Modified Read (MR), or Modified Modified Read (MMR) encoding with the
following instructions.
You can change the modem transmission encoding with the following instructions.
1
Turn on the printer while holding down the
8
and
2
buttons on the number pad to start in Customer Mode.
2
Tap button to tap
Fax/Scanner Diag
, and then tap
OK
.
3
Tap button until
Parameter
appears, and then tap
OK
.
4
Ensure that
FAX Parameter
appears, and then tap
OK
.
5
Tap button until
G3M TX Coding
appears, and then tap
OK
.
6
Tap button until the desired encoding appears, and then tap
OK
.
Fax Protocol You can set whether to print the protocol monitor report after a fax
transmission to monitor fax protocol problems.
Option Description
Faxing
353
You can select
MH
,
MR
, or
MMR
.
You can change the modem receive encoding with the following instructions.
1
Turn on the printer while holding down the
8
and
2
buttons on the number pad to start in Customer Mode.
2
Tap button to tap
Fax/Scanner Diag
, and then tap
OK
.
3
Tap button until
Parameter
appears, and then tap
OK
.
4
Ensure that
FAX Parameter
appears, and then tap
OK
.
5
Tap button until
G3M RX Coding
appears, and then tap
OK
.
6
Tap button until the desired encoding appears, and then tap
OK
.
You can select
MH
,
MR
, or
MMR
.
Diagnosing the Fax Connection
You can diagnose the Fax connection using the FAX Line Diagnosis feature that can detect the abnormalities of
telephone line connection.
1
Turn on the printer while holding down the
8
and
2
buttons on the number pad to start in Customer Mode.
2
Tap button to tap
Fax/Scanner Diag
, and then tap
OK
.
3
Tap button until
FAX Test
appears, and then tap
OK
.
4
When the message
Check FAX Connection
appears, tap
OK
.
5
When the message
Ready to Start
appears, tap
OK
to start diagnosing the FAX connection.
One of the following diagnosing result is displayed.
Diagnosing result Description
Connection not Detected
Please Reconnect Telephone Line
The telephone line cord is not connected. Make sure that the
telephone line cord is securely connected.
Cable Connected Wrongly
Reconnect Telephone Line from Wall
Jack to Line Connection
The telephone line cord is connected to the wrong connector. Make
sure that the telephone line cord is connected at one end to the wall
jack connector
()
of your printer and at the other end to an active
wall jack. If you use a telephone or answering machine, connect to the
phone connector
()
.
Fax Connection OK
Please Check Setting of Tone/Pulse
in Admin Menu after Restart Printer
The telephone line cord is properly connected. Check the Tone/Pulse
setting. For information on Tone/Pulse setting, see "Available Fax
Settings Options."
354
Faxing
Sending a Fax
You can fax data from your printer. You can also directly fax data transferred from the computer running a
Microsoft
®
Windows
®
operating system or OS X.
Loading an Original Document
You can use the DADF or the document glass to load an original document for faxing. Using the DADF, you can load
up to 50 sheets of 75 g/m
2
(20 lb) paper at a time. Using the document glass, you can load one sheet at a time.
NOTE:
To get the best scan quality, especially for grayscale images, use the document glass instead of the DADF.
To fax a document using the Duplex Automatic Document Feeder (DADF):
1
Place the document(s) facing up on the DADF with the top edge of the documents in first. Then adjust the
document guides to the correct document size.
2
Adjust the document resolution. (For details, see "Adjusting the Document Resolution.")
To fax a document from the document glass:
1
Open the document cover.
Faxing
355
2
Place the document facing down on the document glass and align it with the registration guide on the top left
corner of the glass.
3
Adjust the document resolution. (For details, see "Adjusting the Document Resolution.")
4
Close the document cover.
NOTE:
Ensure that no document is in the DADF. If any document is detected in the DADF, it takes priority over the
document on the document glass.
NOTE:
If you are faxing a page from a book or magazine, lift the cover until its hinges are caught by the stopper and then
close the cover. If the book or magazine is thicker than 30 mm, start faxing with the cover open.
Adjusting the Document Resolution
You can improve the quality of the fax document by adjusting the resolution, especially for documents with low
image quality or documents containing photographic images.
1
Press the
(Home)
button.
2
Ta p
Fax
.
3
Ta p
.
4
Ta p
Resolution
.
5
Tap the desired setting.
* Denotes the factory default setting.
NOTE:
Faxes scanned in the Super Fine resolution transmit at the highest resolution supported by the receiving device.
Standard* Used for documents with normal sized characters.
Fine Used for documents containing small characters or thin lines or documents printed using a
dot-matrix printer.
Super Fine Used for documents containing extremely fine detail. The super fine mode is enabled only if
the remote machine also supports the Super Fine resolution. See the note below.
Photo Used for documents containing photographic images.
356
Faxing
Adjusting the Document Contrast
You can adjust the contrast of the fax document to be lighter or darker than the original.
1
Load the document(s) facing up with top edge in first into the DADF.
OR
Place a single document facing down on the document glass, and close the document cover.
For details about loading a document, see "Loading an Original Document."
2
Press the
(Home)
button.
3
Ta p
Fax
.
4
Ta p
.
5
Ta p
Darken/Lighten
.
6
Drag the desired level on the
Darken/Lighten
bar, and then tap
OK
.
You can select a contrast level from seven levels between
Darken
and
Lighten
.
Drag the indicator on the left side of the bar makes the document contrast lighter, and selecting a cell on the right
side of the bar makes the document contrast darker.
* Denotes the factory default setting.
Sending a Fax From Memory
1
Load the document(s) facing up with top edge in first into the DADF.
OR
Place a single document facing down on the document glass, and close the document cover.
For details about loading a document, see "Loading an Original Document."
2
Press the
(Home)
button.
3
Ta p
Fax
.
4
Adjust the document resolution to suit your fax needs. (For details, see "Adjusting the Document Resolution." For
adjusting the contrast, see "Adjusting the Document Contrast.")
5
To select a fax number, do one of the following:
•Tap
Phone Book
, and then select one of the following:
Individuals:
Select an individual fax number and then tap
Done
.
Groups:
Select a group dial number and then tap
Done
.
Network Phone Book:
Search and select a fax number from the LDAP server and then tap
Search
.
NOTE:
For more information on address book and server address book, see "Address Book Editor (for Microsoft
®
Windows
®
and OS X)."
Darken 3 Works well with light documents or faint pencil markings.
Darken 2
Darken 1
Normal* Works well with standard typed or printed documents.
Lighten 1 Works well with dark documents.
Lighten 2
Lighten 3
Faxing
357
NOTE:
For details about
Network Phone Book
, see "Using the Server Address Book and Server Phone Book."
NOTE:
The fax number needs to be registered before you can select
Address Book
.
•Tap
Speed Dial
.
Enter the speed dial number using the number pad, and then tap
Done
.
6
Ta p
Send
to scan data.
When the document is loaded on the document glass, the display prompts you for another page.
If you want to place a new document, replace the document with a new document, and then tap
Continue
.
When you have finished loading documents, tap
Done
.
The printer starts dialing the number, and then sends the fax when the remote fax machine is ready.
NOTE:
You can cancel the fax job while sending the fax by tapping
Stop
.
Sending a Fax Manually
1
Load the document(s) facing up with top edge in first into the DADF.
OR
Place a single document facing down on the document glass, and close the document cover.
For details about loading a document, see "Loading an Original Document."
2
Press the
(Home)
button.
3
Ta p
Fax
.
4
Adjust the document resolution to suit your fax needs. (For details, see "Adjusting the Document Resolution." For
adjusting the contrast, see "Adjusting the Document Contrast.")
5
Ta p
On Hook
.
6
Enter the fax number of the recipient using the number pad.
You can also select the recipient by using speed dial number or address book. (For details, see "Automatic
Redialing.")
7
Ta p
Send
to send the fax.
NOTE:
You can cancel the fax job while sending the fax by tapping
Stop
.
Confirming Transmissions
When the last page of your document has been sent successfully, the printer beeps and returns to the standby mode.
If something goes wrong while sending your fax, an error message appears on the display.
If you receive an error message, press Close to clear the message and try to send the document again.
You can set your printer to print a confirmation report automatically after each fax transmission. For further details,
see "Available Fax Settings Options."
Automatic Redialing
If the number you have dialed is busy or there is no answer when you send a fax, the printer will automatically redial
the number every minute based on the number set in the redial settings.
To change the time interval between redials and the number of redial attempts, see "Available Fax Settings Options."
NOTE:
The printer will not automatically redial a number that was busy when you send the fax manually.
358
Faxing
Sending a Delayed Fax
The Delayed Start mode can be used to save scanned documents for transmission at a specified time to take
advantage of lower long distance rates.
1
Load the document(s) facing up with top edge in first into the DADF.
OR
Place a single document facing down on the document glass, and close the document cover.
For details about loading a document, see "Loading an Original Document."
2
Press the
(Home)
button.
3
Ta p
Fax
.
4
Adjust the document resolution to suit your fax needs. (For details, see "Adjusting the Document Resolution." For
adjusting the contrast, see "Adjusting the Document Contrast.")
5
Tap , and then tap
Delayed Send
.
6
Ta p
On
.
7
Enter the start time using – or +, and then tap
OK
.
8
Ta p
Back
, and then enter the fax number of the recipient using the number pad.
You can also select the recipient by using speed dial number or address book. (For details, see "Automatic
Redialing.")
9
Ta p
Send
to scan data.
Once Delayed Start mode is activated, your printer stores all of the documents to be faxed into its memory and
sends them at the specified time. After faxing in the Delayed Start mode is complete, the data in the memory is
cleared.
NOTE:
If you turn off and on the printer, the stored documents are sent as soon as the printer is activated.
NOTE:
If the specified start time overlaps with the time periods for the available time or the Fax function, the printer cannot
send the delayed fax at the specified time. (For details, see "Set Available Time" for the Available time and "Functions
Control" for the Fax function.)
Sending a Fax from the Driver (Direct Fax)
You can send a fax directly from your computer by using the driver.
NOTE:
Only black and white faxes can be sent using Direct Fax.
NOTE:
If the specified start time overlaps with the time periods for the available time or the Fax function, the printer cannot send
the delayed fax at the specified time. (For details, see "Set Available Time" for the Available time and "Functions Control" for the
Fax function.)
Example
Send data via the
Dell MFP H815dw Fax or
Dell MFP S2815dn Fax driver
Send fax
Receiving machine (fax
machine/multifunction
printer)
Sending machine
(your printer)
Faxing
359
Procedure
NOTE:
The names of the dialog boxes and the buttons may be different from those given in the following procedure depending
on the application you are using.
NOTE:
To use this feature, you must install the fax driver. (For details, see "Starting Dell Printer Easy Install" for Windows
®
or
"Installing the Drivers and Software" for Macintosh.)
1
Open the file you want to send by fax.
2
Open the print dialog box from the application, and then select
Dell MFP H815dw Fax or Dell MFP S2815dn
Fax
.
3
Click
Preferences
in Windows
®
, or select
FAX Setting
in Macintosh.
For Microsoft
®
Windows
®
:
For Apple Macintosh:
4
When the setting dialog box appears, specify the following settings.
NOTE:
The settings done here are only applied to a single fax job.
360
Faxing
For Microsoft
®
Windows
®
:
For Apple Macintosh:
a. Transmission image quality
Purpose:
To set the output quality.
Values:
* Denotes the factory default setting.
NOTE:
Faxes printed in the Super-high image quality by Direct Fax driver transmits at the highest resolution supported by the
receiving device.
Standard For documents with normal sized characters.
High Quality* For documents containing small characters or thin lines or documents printed using a dot-
matrix printer.
Super-high image quality For documents containing extremely fine detail. The super fine mode is enabled only if the
remote machine also supports Super Fine resolution. See the notes below.
Faxing
361
b. Transmission report
Purpose:
To specify whether to print a fax transmission result.
Values:
* Denotes the factory default setting.
c. Fax Cover Page
Purpose:
To specify whether to attach a cover page to your fax.
Values:
* Denotes the factory default setting.
Sender
Purpose:
To specify whether to print the sender’s name on the fax cover page.
Values:
* Denotes the factory default setting.
Sender Name
Purpose:
To enter a sender’s name that will be printed on the fax cover page.
The sender’s name can be up to 30 characters. If it exceeds 30 characters, only the first 30 characters will be printed.
5
For Windows
®
, click
OK
to close the
Printing Preferences
dialog box, and then click
Print
.
For Macintosh, click
Print
.
The
Set/Check Fax Transmission
dialog box appears.
Output regularly Prints a transmission result after every fax transmission.
Output for non-transmission* Prints a transmission result only when an error occurs.
Do not output Does not print fax transmission results.
According to Printer Settings Determines whether to attach a cover page to your fax depending on the setting you specify in
Fax Cover Page
on the operator panel.
Attach Attaches a cover page to your fax.
None* Does not attach a cover page to your fax.
According to Printer Settings* Determines whether or not to print the sender’s name on the fax cover page based on the
printer settings.
Enter a sender name Allows you to enter a sender’s name that will be printed on the fax cover page in Sender
Name.
362
Faxing
For Microsoft
®
Windows
®
:
For Apple Macintosh:
6
Enter the destination for the recipient. The following procedure is for entering the destination. For details on how
to enter the destination, please refer to the Help file for the driver.
a
Enter the name and fax number directly.
b
Select a fax number from a phone book.
•
Look Up Phone Book
:
Displays a list of fax numbers that are saved in the file specified for
My Phone
Book file
.
•
Look Up Device Data
: Displays a list of fax numbers that are saved in the Phone Book on your printer.
•
Import and add file
(Windows
®
only): Allows you to select a source file such as a CSV file, WAB file,
MAPI, or a LDAP server. (For details on LDAP server, see "LDAP Server" and "Fax Server Phone Book.")
Faxing
363
NOTE:
Depending on the application (when you are using Mac OS X 10.7 or later), you cannot use Look Up Device Data
function.
NOTE:
Enter the password in the Password field in the Authorization area before sending a fax if the fax function is locked
with a password.
NOTE:
If the Functions Control setting for
Fax
is set to
On (Password)
, you need to enter the four-digit password to
use the fax function.
To lock the fax function with a password:
NOTE:
To lock the fax function from
Functions Control
, you must first set
Panel Lock
to
On
. For details, see
"Panel Lock."
1
Press the
(Information)
button.
2
Ta p t h e
Tools
tab, and then tap
Admin Settings
.
3
Ta p u nt i l
Secure Settings
appears, and then tap
Secure Settings
.
4
Ta p
Functions Control
.
5
Ta p
Fax
.
6
Ta p
On (Password)
.
7
Enter a four-digit password, and then tap
OK
.
8
Turn off the printer, and turn it on again to apply the settings.
To check whether the fax has been sent:
Print a job history report. For details about how to print a job history report, see "Report / List."
Receiving a Fax
About Receiving Modes
NOTE:
To use the
Telephone / Fax
or
Ans Machine/Fax
, connect an answering machine to the phone connector
( ) on the rear of your printer.
When the memory is full, the fax is received in the Telephone mode.
Loading Paper for Receiving Faxes
The instructions for loading paper in the paper tray are the same whether you are printing, faxing, or copying, except
that faxes can only be printed on Letter-sized, A4-sized, or Legal-sized paper. For details about loading paper, see
"Loading Print Media." For details about setting the paper type and size in the tray, see "Print Media Guidelines."
Receiving a Fax Automatically in the Fax Mode
Your printer is preset to the Fax mode at the factory.
If you receive a fax, the printer automatically goes into the fax mode after a specified period of time and receives the
fax.
To change the interval at which the printer goes into the fax mode after receiving an incoming call, see "Available
Fax Settings Options."
Receiving a Fax Manually in the Telephone Mode
You can receive a fax by picking up the handset of the external telephone and then pressing the remote receive code
(see "Available Fax Settings Options"). You can also receive a fax by tapping Manual Receive in On Hook.
To receive a fax by tapping Manual Receive:
1
When the external telephone rings, pick up the handset and check for the fax tone.
364
Faxing
2
After you hear the fax tone, press the
(Home)
button.
3
Ta p
Fax
.
4
Ta p
On Hook
.
5
Ta p
Receive
.
6
Hang up the hand set of the external telephone.
The printer begins receiving a fax and returns to the standby mode when the reception is completed.
Receiving a Fax Automatically in the Telephone / Fax or Ans Machine/Fax
To use the Telephone / Fax or Ans Machine/Fax mode, you must connect an external telephone to the
phone connector ( ) on the rear of your printer.
If the caller leaves a message, the answering machine stores the message as it would normally. If your printer hears a
fax tone on the line, it automatically starts to receive a fax.
For details on Telephone / Fax or Ans Machine/Fax mode, see "Available Fax Settings Options."
NOTE:
If you have set your printer to
Ans Machine/Fax
and your answering machine is switched off, or no answering
machine is connected to your printer, your printer will automatically go into the
Fax
mode after a predefined time.
Receiving a Fax Manually Using an External Telephone (Remote Receive)
You can manually receive a fax from the external telephone without having to go to the printer.
To manually receive a fax using the external telephone, you must connect an external telephone to the phone
connector ( ) on the rear of your printer and also set Remote Receive to On.
When you receive a call on the external telephone and hear a fax tone, enter the two-digit code from the external
telephone.
The printer receives the document.
When entering the remote receive code from the external telephone, press the number keys slowly in sequence. If
you still hear the fax tone from the remote machine, try entering the two-digit code once again.
The default remote receive code is 00. You can change the two-digit code to whatever you choose. For details on
changing the code, see "Available Fax Settings Options."
NOTE:
Set the dialing system of your external telephone to DTMF.
Receiving Faxes Using the DRPD
The DRPD is a telephone company service which enables a user to use a single telephone line to answer several
different telephone numbers. The particular number someone uses to call you on is identified by different ringing
patterns, which consist of various combinations of long and short ringing sounds.
Before using the Distinctive Ring Pattern Detection option, Distinctive Ring service must be installed on your
telephone line by the telephone company. To set up Distinctive Ring Pattern Detection, you will need another
telephone line at your location, or someone available to dial your fax number from outside.
To set up the DRP D:
1
Press the
(Information)
button.
2
Ta p t h e
Tools
tab, and then tap
Admin Settings
.
3
Ta p
Fax Settings
.
4
Ta p
Fax Line Settings
.
5
Ta p u nt i l
DRPD Pattern
appears, and then tap
DRPD Pattern
.
6
Tap the desired pattern, and then tap
OK
.
Faxing
365
7
Turn off the printer, and turn it on again to apply the settings.
To receive faxes in the DRPD, you need to set the menu to DRPD. For details, see "Available Fax Settings
Options."
Your printer provides seven DRPD patterns. If this service is available from your telephone company, ask your
telephone company which pattern you need to select to use this service.
Receiving Faxes in the Memory
Since your printer is a multi-tasking device, it can receive faxes while you are making copies or printing. If you
receive a fax while you are copying, printing, or run out of paper or toner, your printer stores incoming faxes in the
memory. Then, as soon as you finish copying, printing, or re-supply the consumables, the printer automatically prints
the fax.
Polling Receive
You can receive faxes from the remote fax machine when you want to receive it.
1
Press the
(Home)
button.
2
Ta p
Fax
.
3
Ta p
On Hook
.
4
Ta p
Polling
.
5
Enter the fax number of the remote machine using the number pad.
6
Ta p
Receive
to begin receiving the fax.
Automatic Dialing
Speed Dialing
You can store up to 200 frequently dialed numbers in speed dial locations (001–200).
When the speed dial job specified in the delayed fax or redial exists, you cannot change the speed dial number from
the operator panel or Dell Printer Configuration Web Tool.
Setting Speed Dial
1
Press the
(Information)
button.
2
Ta p t h e
Tools
tab, and then tap
Admin Settings
.
3
Ta p
Phone Book
.
4
Ta p
Individuals
.
5
Tap until the desired speed dial number between 1 and 200 appears and then select that number.
To jump to a specific speed dial number, enter the desired number and then # using the number pad.
6
Ta p t h e
Enter Name
text box.
7
Enter the name, and then tap
OK
.
8
Ta p t h e
Enter Number
text box.
9
Enter the fax number using the number pad, and then tap
OK
.
To insert a pause between numbers, press the
(Redial/Pause)
button.
"-" appears on the display.
366
Faxing
10
Ta p
OK
.
To store more fax numbers, repeat steps 5 to 10.
Sending a Fax Using Speed Dial
1
Load the document(s) facing up with top edge in first into the DADF.
OR
Place a single document facing down on the document glass, and close the document cover.
For details about loading a document, see "Loading an Original Document."
2
Press the
(Home)
button.
3
Ta p
Fax
.
4
Ta p
Speed Dial
.
5
Enter the speed dial number between 1 and 200 using the number pad, and then tap
Done
.
6
Adjust the document resolution to suit your fax needs. (For details, see "Adjusting the Document Resolution." For
adjusting the contrast, see "Adjusting the Document Contrast.")
7
Ta p
Send
to scan data.
When the document is loaded on the document glass, the display prompts you for another page.
If you want to place a new document, replace the document with a new document, and then tap
Continue
.
When you have finished loading documents, tap
Send Now
.
The fax number stored in the speed dial location is automatically dialed. The document is sent when the remote
fax machine answers.
NOTE:
Using the asterisk (*) in the first digit, you can send a document to multiple locations. For example, if you enter 00*,
you can send a document to the locations registered between 001 and 009.
Group Dialing
If you frequently send the same document to several destinations, you can create a group of these destinations and
set them under a one-digit group dial location. This enables you to use a group dial number setting to send the same
document to all the destinations in the group.
NOTE:
You cannot include one group dial number within another group dial number.
Setting Group Dial
1
Press the
(Information)
button.
2
Ta p t h e
Tools
tab, and then tap
Admin Settings
.
3
Ta p
Phone Book
.
4
Ta p
Groups
.
5
Tap until the desired group dial number between 1 and 6 appears and then select that group dial number.
If a speed dial number is already stored in the location you chose, the display shows the name and the number of
entries stored in that group dial number.
6
Ta p t h e
Enter Group Name
text box.
7
Enter the name, and then tap
OK
.
8
Ta p
Add from Phone Book
.
NOTE:
The fax number needs to be registered before you can select
Add from Phone Book
.
Faxing
367
9
Tap until the desired speed dial number appears and then select that speed dial number.
10
Ta p
OK
.
To store more group dial numbers, repeat steps 5 to 10.
Editing Group Dial
You can delete a specific speed dial number from a selected group or add a new number to the selected group.
1
Press the
(Information)
button.
2
Ta p t h e
Tools
tab, and then tap
Admin Settings
.
3
Ta p
Phone Book
.
4
Ta p
Groups
.
5
Tap until the group dial number that you want to edit appears, and then select that group dial number.
6
Ta p
Edit
.
7
Tap the group name text box.
8
Enter a new name, and then tap
OK
.
9
To delete a speed dial number from the group dial number:
a
Tap until the speed dial number that you want to edit appears, and then select that speed dial number.
b
Ta p
Remove
.
10
To add a new speed dial number to the group dial number:
a
Ta p
Add from Phone Book
.
b
Tap until the desired speed dial number appears and then select that speed dial number.
c
Ta p
OK
.
11
Ta p
OK
.
To delete an existing group dial number, select the group dial number, and then tap
Remove
.
If you want to edit another group dial number, repeat steps 5 to 11.
Sending a Fax Using Group Dial (Multi-address Transmission)
You can use group dialing for Broadcasting or Delayed transmissions.
Follow the procedure of the desired operation. (For Delayed transmission, see "Specifying the Fax Settings
Options.")
You can use one or more group numbers in one operation. Then continue the procedure to complete the desired
operation.
Your printer automatically scans the document loaded in the DADF or on the document glass into the memory. The
printer dials each of the numbers included in the group.
Printing a Speed Dial List
You can check your automatic dial setting by printing a Speed Dial list.
For details about how to print a Speed Dial list, see "Report / List."
368
Faxing
Phone Book
You can select or search the registered phone numbers from the phone books.
1
Load the document(s) facing up with top edge in first into the DADF.
OR
Place a single document facing down on the document glass, and close the document cover.
For details about loading a document, see "Loading an Original Document."
2
Press the
(Home)
button.
3
Ta p
Fax
.
4
Ta p
Phone Book
, and then select one of the following:
To select from the local phone book:
a
Ta p
Individuals
or
Groups
.
b
Swipe the screen until the desired speed dial number or the group dial number appears, and then select that
speed dial number or group dial number.
c
Ta p
Done
.
To search from the server phone book:
a
Ta p
Network Phone Book
.
b
Enter a keyword using the keyboard, and then tap
Search
.
c
Tap a recipient from the search result, and then tap
Done
.
NOTE:
For more information on address book and server address book, see "Address Book Editor (for Microsoft
®
Windows
®
and OS X)."
NOTE:
For details about
Network Phone Book
, see "Using the Server Address Book and Server Phone Book."
NOTE:
A fax number needs to be registered before you can select an address book.
5
Ta p
Send
to send the fax.
Other Ways to Fax
Using the Secure Receiving Mode
You may need to prevent your received faxes from being accessed by unauthorized people. You can turn on the secure
fax mode using the Secure Receive option to restrict printing out all of the received faxes when the printer is
unattended. In the secure fax mode, all incoming faxes will go in memory. When the mode is turned off, all stored
faxes will be printed.
NOTE:
Before operation, ensure Panel Lock is enabled.
To turn the secure receiving mode on:
1
Press the
(Information)
button.
2
Ta p t h e
Tools
tab, and then tap
Admin Settings
.
3
Ta p
Fax Settings
.
4
Ta p
Incoming Defaults
.
5
Ta p u nt i l
Secure Receive
appears, and then tap
Secure Receive
.
6
Ta p
Secure Receive Set
.
7
Ta p
Enable
.
Faxing
369
8
Enter a four-digit password, and then tap
OK
.
When a fax is received in the secure receiving mode, your printer stores it into memory and
Secure Fax
Receive
is enabled on the
Print
screen to let you know that there is a fax stored.
To print received documents:
1
Press the
(Home)
button.
2
Ta p
Print
.
3
Swipe the screen until
Secure Fax Receive
appears, and then tap
Secure Fax Receive
.
4
Enter a four-digit password, and then tap
OK
.
The faxes stored in memory are printed.
To turn the secure receiving mode off:
1
Follow the same steps from 1 to 6 in "To turn the secure receiving mode on:" and tap
Secure Receive Set
.
2
Ta p
Disable
.
Using an Answering Machine
You can connect a telephone answering device (TAD) directly to the rear of your printer as shown above.
• Set your printer to the
Ans Machine/Fax
and set
Auto Receive Ans/Fax
to specify the time for the
TAD.
• When the TAD picks up the call, the printer monitors and takes the line if fax tones are received and then starts
receiving the fax.
• If the answering device is off, the printer automatically goes into the
Fax
after the ring tone sounds for a
predefined time.
• If you answer the call and hear fax tones, the printer will answer the fax call if you
Set
On Hook
to
On
(you can hear voice or fax tones from the remote machine), and then tap
Receive
and hang
up the receiver.
OR
Press the two-digit remote receive code and hang up the receiver.
To the
wall jack
Printer Line Telephone
Answering Device
Phone
370
Faxing
Using a Computer Modem
If you want to use your computer modem for faxing or for a dial-up Internet connection, connect the computer
modem directly to the rear of your printer with the TAD as shown above.
• Set your printer to the
Ans Machine/Fax
and set
Auto Receive Ans/Fax
to specify the time for the
TAD.
• Turn off the computer modem's fax-receive feature.
• Do not use the computer modem if your printer is sending or receiving a fax.
• Follow the instructions provided with your computer modem and fax application to fax via the computer modem.
Printing a Report
The following reports may be useful when using fax:
NOTE:
For more information about other reports and how to print a report, see "Report / List."
Changing Setting Options
1
Press the
(Information)
button.
2
Ta p t h e
Tools
tab, and then tap
Default Settings
.
3
Ta p
Fax Defaults
.
4
Select the desired menu.
5
Select the desired setting or enter the value using the number pad, and then tap
OK
.
Speed Dial
This list shows all the numbers currently stored in the memory of your printer as speed dial
numbers.
Address Book
This list shows all the addresses currently stored in the printer's memory as Address Book
information.
Server Address
This list shows all of the numbers currently stored in the printer's memory as Server Address
information.
Fax Activity
This report shows information about the faxes you recently received or sent.
Fax Pending
This list shows the status of pending faxes.
Print Meter
This report shows the total number of pages printed. The report will be titled Print Volume
Report or AccessControl Report, depending on the
AccessControl Mode
setting.
To the
Internet
Computer Line Telephone
Answering Device
PhonePrinter
Dell Document Hub
371
22
Dell Document Hub
NOTE:
The Dell Document Hub feature is available on the Dell™ Cloud Multifunction Printer | H815dw only.
The Dell Document Hub is a convenient one-stop gateway to a variety of cloud services to help you manage your
documents. With the Dell Document Hub, you can convert hard copy documents into editable digital content and
store them directly in your preferred cloud storage service. You can search for files across multiple clouds
simultaneously and then share and print content easily.
Registering the User and Signing In to the Dell Document Hub
To use the Dell Document Hub, you need a user account registered to the printer, and sign in to the Dell Document
Hub.
Registering a New User to the Dell Document Hub
Prepare the access information required for each of the cloud services you want to use, and make sure that you have
a user account registered to the printer. For more information on registering an account, see "Creating a New User
Account."
1
Access the Dell Document Hub website from your computer.
Enter the following URL in the web browser:
www.dell.com/dochub
2
Follow the instructions displayed on the screen.
3
An e-mail will be soon sent to the registered e-mail address. Check the e-mail and follow the instructions on the e-
mail to activate.
To Register a New User From the Printer
You can start the user registration alternatively using the printer.
NOTE:
To complete the registration process, you will need to use your computer or mobile device to receive an e-mail and
access the Dell Document Hub website.
1
Log in to the printer as a registered user.
2
Ta p t h e
Dell Document Hub
tile in the
Home
screen.
3
Ta p
New User
.
The
Welcome to Dell Document Hub
screen is displayed. Tap
Next
.
4
Follow the instructions displayed in the touch panel.
372
Dell Document Hub
Signing In to the Dell Document Hub
1
Log in to the printer as a registered user.
2
Ta p t h e
Dell Document Hub
tile in the
Home
screen.
The
Dell Doc Hub Sign In
screen is displayed.
3
Ta p t h e
E-mail
text box to enter the e-mail address.
NOTE:
You can also tap to select a recently entered e-mail address from a list. The list can contain up to eight
recently entered e-mail addresses.
4
Ta p t h e
Password
text box to enter the password, and tap
Done
.
5
If you want to save your e-mail address and password, tap to check the
Save E-mail & Password
check box.
The e-mail and password are stored under the registered user's account and unauthorized user will not be able to
access them. For security purpose, it is recommended that you set a password for registered user.
6
Ta p
Sign in
.
When the
Dell Document Hub
screen is displayed, signing in is successful.
NOTE:
If all the tiles on the Dell Document Hub screen are pale and disabled when you sign in, you have not completed the
necessary procedures to activate your account of the Dell Document Hub. Check the e-mail you received from the Dell
Document Hub, and activate your account.
When the Favorite List Screen is Displayed When You Tap the Tile on the Dell Document Hub Screen
This means that your favorite settings for the function have been saved on the printer. Select settings from the list as
desired.
Returning to the Home Screen
Ta p Back. The sign-in status is maintained. Next time you tap the Dell Document Hub tile on the Home
screen, you do not have to sign in while you are logged in to the Home screen.
You can tap Sign out as well to return to the Home screen, but the sign-in status is not maintained. Next time you
sign in to the Dell Document Hub, you need to reenter your e-mail address and password.
Logging Out From the Printer
Press the (Login/Logout) button. You will log out from the Home screen and the portal screen will be
displayed. In this case, the sign-in status to the Dell Document Hub is maintained as far as the Save E-mail &
Password check box option is selected in the step 5 above. Next time you tap the Dell Document Hub tile on
the Home screen, you can skip the sign in process.
Dell Document Hub
373
Searching for and Printing Files
You can search for the files saved in the cloud services, and print them from the printer. You can search across
multiple cloud services at once. This method is suitable when you want to search by the keywords, including the file
name.
NOTE:
To search for files across multiple cloud services, you need to go to www.dell.com/dochub and connect the cloud
services with the Dell Document Hub.
1
Ta p t h e
Search for Files
tile in the
Dell Document Hub
screen.
2
Enter the keywords, and tap
Search
.
To enter the accented characters, tap to display the keyboard for those characters.
Files are searched across the cloud services you registered.
The
Search Results
screen is displayed.
3
Tap the files you want to print. You can select up to 10 files.
To sort the results, tap and select the sorting order.
4
Tap to preview the selected files.
The
File Preview
screen is displayed. The first three pages of each file are displayed in the small previews.
a
To show the page in the large preview, tap the page in the small previews.
b
To preview other files, flick the screen side to side.
c
To specify the file as the one to be printed, tap the rectangle beside the small previews to enter a check mark.
d
To return to the previous screen, tap
Back
.
5
Tap to check or change the print settings.
The
Print Settings
screen is displayed.
a
To show the other tiles, flick the screen side to side.
b
To return to the previous screen, tap
Back
.
For more information on the Print Settings, see "Print Settings."
6
Ta p
Print
to start printing.
To cancel printing, tap
Stop
.
When all the selected files are printed, the screen returns to the Search Results screen.
NOTE:
You can start printing by tapping
Print
in any screens of Search Results, File Preview or Print Settings.
374
Dell Document Hub
Browsing and Printing Files
You can browse and print the files saved in the selected cloud services. This method is suitable when you know which
cloud service the file you want to print is located in.
1
Ta p t h e
Browse for Files
tile in the
Dell Document Hub
screen.
The
Cloud Services
screen is displayed.
To scroll the list, flick the screen up or down.
The status of the cloud services can be confirmed by an icon on the right side of the names of each cloud service.
indicates that the cloud service is correctly associated with the Dell Document Hub.
indicates that the cloud service is not associated, or not linked correctly.
indicates that the cloud service link with the Dell Document Hub has expired.
To link the cloud service with the Dell Document Hub, go to
www.dell.com/dochub
.
For more information, tap the status icon.
2
Tap the cloud service you want to browse in.
The list of the contents stored in the selected cloud service is displayed.
3
Tap the location you want to browse in.
The contents in the selected location are listed.
4
Tap the files you want to print. You can select up to 10 files.
5
Tap to search the files in the current location.
a
Enter the file name or keywords, and tap
Search
.
The
Search Results
screen is displayed.
You can sort the results by tapping and selecting the sorting order.
b
To return to the previous screen, tap
Back
.
6
Tap to preview the selected files.
The
File Preview
screen is displayed. The first three pages of each file are displayed in the small previews.
a
To show the page in the large preview, tap the page in the small previews.
b
To preview other files, flick the screen side to side.
c
To specify the file as the one to be printed, tap the rectangle beside the small previews to enter a check mark.
d
To return to the previous screen, tap
Back
.
Dell Document Hub
375
7
Tap to check or change the print settings.
The
Print Settings
screen is displayed.
a
To show the other tiles, flick the screen side to side.
b
To return to the previous screen, tap
Back
.
For more information on the Print Settings, see "Print Settings."
NOTE:
Tap in the Print Settings screen, and you can save your print settings and file path to the cloud service as a
favorite. Name your favorite in the Save Favorite screen, and tap
Save
. If you are saving the favorite in the same name
with the existing favorite, the settings and the file path will be overwritten. You can delete the unnecessary favorite by
tapping .
Once you save your settings as a favorite, you can recall those settings the next time you sign in to the Dell Document Hub
from any printers of the same model.
8
Ta p
Print
to start printing.
To cancel printing, tap
Stop
.
When all the selected files are printed, the screen to show the selected location returns.
NOTE:
You can start printing by tapping
Print
in any screens of contents list, Search Results, File Preview or Print Settings.
Searching for the Files in the Selected Cloud Service
After you select the cloud service in the step 2 above, you can search for the files by tapping .
Enter the file name or keywords, and tap Search.
You can select the files to print in the Search Results screen, sort the results by tapping , or preview the files by
tapping .
Scanning
You can scan the document and save the scanned file in the cloud service.
1
Ta p t h e
Scan
tile in the
Dell Document Hub
screen.
The
Cloud Services
screen is displayed.
To scroll the list, flick the screen up or down.
The status of the cloud services can be confirmed by an icon on the right side of the names of each cloud service.
For more information, tap the status icon.
2
Tap the destination cloud service you want to save the scanned file to.
The list of the contents stored in the selected cloud service is displayed.
3
Tap the location you want to save the scanned file to.
The screen to show the selected location is displayed.
376
Dell Document Hub
4
Ta p
Next
.
The screen to specify the file name and the file format is displayed.
5
Ta p t h e
File Name
text box, and enter the file name.
6
Ta p t h e
File Format
box, and specify the file format to save the scanned file.
7
Tap to check or change the scan settings.
The
Scan Settings
screen is displayed.
a
To show the other tiles, flick the screen side to side.
b
To return to the previous screen, tap
Back
.
For more information on the Scan Settings, see "Scan" and "Scan Settings."
NOTE:
Tap in the Scan Settings screen, and you can save your scan settings and file path to the cloud service as a
favorite. Name your favorite in the Save Favorite screen, and tap
Save
. If you are saving the favorite in the same name
with the existing favorite, the settings and the file path will be overwritten. You can delete the unnecessary favorite by
tapping .
Once you save your settings as a favorite, you can recall those settings the next time you sign in to the Dell Document Hub
from any printers of the same model.
8
Ta p
Scan
to start scanning.
To cancel scanning, tap
Stop
.
When the scanning is completed, the screen to show the selected location returns.
Searching for the Location Across the Cloud Services
Before you select the cloud service in the step 2 above, you can search for the location you want to save the scanned
file across the cloud services by tapping .
Enter the keywords, and tap Search.
You can select the location to save the scanned file in the Search Results screen.
You can sort the results by tapping .
Searching for the Location in the Selected Cloud Service
Before you select the location in the step 3 above, you can search for the location in the selected cloud service by
tapping .
Enter the keywords, and tap Search.
You can select the location to save the scanned file in the Search Results screen.
You can sort the results by tapping .
Dell Document Hub
377
Scanning the Document Using Optical Character Recognition (OCR)
You can scan the document using OCR, and save it in the cloud service.
1
Ta p t h e
Smart OCR Scan
tile in the
Dell Document Hub
screen.
The
Cloud Services
screen is displayed.
To scroll the list, flick the screen up or down.
The status of the cloud services can be confirmed by an icon on the right side of the names of each cloud service.
For more information, tap the status icon.
2
Tap the destination cloud service you want to save the converted file to.
The list of the contents stored in the selected cloud service is displayed.
3
Tap the location you want to save the converted file to.
The screen to show the selected location is displayed.
4
Ta p
Next
.
The screen to specify the file name and the file format is displayed.
5
Ta p t h e
File Name
text box, and enter the file name.
6
Ta p t h e
File Format
box, and specify the file format to save the converted file.
7
Tap to check or change the OCR scan settings.
The
Scan Settings
screen is displayed.
a
To show the other tiles, flick the screen side to side.
b
To return to the previous screen, tap
Back
.
For more information on the Scan Settings, see "Smart OCR Scan" and "Scan Settings."
NOTE:
Tap in the Scan Settings screen, and you can save your scan settings and file path to the cloud service as a
favorite. Name your favorite in the Save Favorite screen, and tap
Save
. If you are saving the favorite in the same name
with the existing favorite, the settings and the file path will be overwritten. You can delete the unnecessary favorite by
tapping .
Once you save your settings as a favorite, you can recall those settings the next time you sign in to the Dell Document Hub
from any printers of the same model.
8
Ta p
Scan
to start scanning using the OCR.
378
Dell Document Hub
Receiving the Scanned File as an E-Mail
The document can be scanned and sent to you as an attached file of an e-mail.
1
Ta p t h e
E-mail Me
tile in the
Dell Document Hub
screen.
The
E-mail Me
screen is displayed.
2
Ta p t h e
File Format
box, and specify the file format to save the scanned file in.
3
Ta p t h e
Subject
text box, and enter the subject of the mail sent with the scanned file.
4
Tap to check or change the e-mail settings.
a
To show the other tiles, flick the screen side to side.
b
To return to the previous screen, tap
Back
.
For more information on the E-mail Settings, see "E-mail Me" and "Scan Settings."
NOTE:
Tap in the E-mail Settings screen, and you can save your e-mail settings as a favorite. Name your favorite in
the Save Favorite screen, and tap Save. If you are saving the favorite in the same name with the existing favorite, the
settings will be overwritten. You can delete the unnecessary favorite by tapping .
Once you save your settings as a favorite, you can recall those settings the next time you sign in to the Dell Document Hub
from any printers of the same model.
5
Ta p
Send
to start scanning and sending the scanned file as an attached file of an e-mail.
Dell Document Hub
379
Receiving the Scanned Image of the Business Card as an E-Mail
The business card can be scanned and converted to the vCard file, and sent to you as an attached file of an e-mail.
1
Ta p t h e
Business Card Reader
tile in the
Dell Document Hub
screen.
The
Business Card Reader
screen is displayed.
2
Ta p t h e
Subject
text box, and enter the subject of the e-mail sent with the vCard file.
3
Tap to check or change the scan settings.
a
Ta p t h e
OCR Language
tile to specify the language.
b
To return to the previous screen, tap
Back
.
4
Ta p
Send
to start scanning and sending the vCard file as an attached file of an e-mail.
380
Dell Document Hub
Printing and Scanning Directly From SharePoint
®
381
23
Printing and Scanning Directly From SharePoint
®
You can connect to the SharePoint
®
server directly from the printer to print the documents from the server or to save
the scanned data to the server.
NOTE:
This feature is available on the Dell™ Smart Multifunction Printer | S2815dn only.
NOTE:
Only the PDF and the JPEG files can be browsed, printed, and saved with this feature.
Registering the SharePoint
®
Server
You can register up to 10 servers.
1
Log in to the printer as a registered user using the local authentication.
2
In the
Home
screen, tap
SharePoint
.
The
SharePoint Login
screen is displayed.
3
Ta p .
The
Configuration
screen is displayed.
4
Ta p t h e
Enter Server URL
box.
5
Enter the server URL, tap
Done
, and then tap +.
To register more SharePoint
®
server URLs, repeat steps 4 and 5.
6
Ta p
Back
.
382
Printing and Scanning Directly From SharePoint
®
Editing the Server URL List
In the Configuration screen, you can edit the server URL list.
Tap the desired server URL, and tap Remove or Edit.
Signing In to the SharePoint
®
Server
1
Log in to the printer as a registered user using the local authentication.
2
Ta p t h e
SharePoint
tile in the
Home
screen.
The
SharePoint Login
screen is displayed.
3
Ta p t h e
User ID
text box to enter the user ID.
NOTE:
You can also tap to select a recently entered user ID from a list. The list can contain up to eight recently
entered user IDs.
4
Ta p t h e
Password
text box to enter the password.
5
Ta p
to select the desired SharePoint
®
server from the server list.
6
Ta p
Log in
.
Returning to the Home Screen
Ta p Exit or press the
(Home) button.
NOTE:
When you return to the Home screen by tapping
Exit
or by pressing the (Home) button, login status is
maintained.
Next time you tap
SharePoint
on the Home screen, you do not have to log in while you are logged in to the Home screen.
NOTE:
You can tap
Log out
or (Login/Logout) button as well to return to the Home screen, but the login status
is not maintained. Next time you tap
SharePoint
on the Home screen, you need to log in to the SharePoint
®
server again.
Printing and Scanning Directly From SharePoint
®
383
Browsing and Printing Files
You can browse and print the files saved in the selected SharePoint
®
server.
1
Ta p t h e
Print
tile in the
SharePoint
screen.
The
Print from SharePoint
screen is displayed.
2
Select the file you want to print by performing either of the following:
• Tap the file you want to print.
NOTE:
If the desired file is not displayed, swipe the screen.
• Search the files in the selected SharePoint
®
server.
a
Ta p .
b
Enter the file name or keywords, and then tap
Search
.
c
Tap the file you want to print.
NOTE:
You can select up to 10 files.
3
Tap to check or change the print settings.
The
Print Settings
screen is displayed.
a
To show the other tiles, flick the screen side to side.
b
To return to the previous screen, tap
Back
.
For more information on the Print Settings, see "Print Settings."
NOTE:
You cannot save your print settings to print documents in the SharePoint
®
server.
4
Ta p
Print
to start printing.
To cancel printing, tap
Stop
.
When all the selected files are printed, the
Print from SharePoint
screen returns.
NOTE:
You can start printing by tapping
Print
in any screens of Print from SharePoint, Search Results, or Print Settings.
Scanning
You can scan the document and save the scanned data in the selected SharePoint
®
server.
1
Ta p t h e
Scan
tile in the
SharePoint
screen.
The following
SharePoint
screen is displayed.
384
Printing and Scanning Directly From SharePoint
®
When you want to save the scanned data to this folder, tap
Next
and proceed to step 3.
2
Select the folder you want to save the scanned data to by performing either of the following:
• Tap the folder you want to save the scanned data to, and then tap
Next
.
NOTE:
If the desired folder is not displayed, swipe the screen.
• Search the folder in the selected SharePoint
®
server.
a
Ta p .
b
Enter the folder name or keywords, and then tap
Search
.
c
Tap the folder you want to save the scanned data to, and then tap
Next
.
The
Scan to SharePoint
screen is displayed.
3
Ta p t h e
File Name
text box, and enter the file name.
4
Ta p t h e
File Format
box, and specify the file format to save the scanned file.
5
Tap to check or change the scan settings.
The
Scan Settings
screen is displayed.
a
To show the other tiles, flick the screen side to side.
b
To return to the previous screen, tap
Back
.
For more information on the Scan Settings, see "Scan" and "Scan Settings."
NOTE:
You cannot save your scan settings to save the scanned data in the SharePoint
®
server.
6
Ta p
Scan
to start scanning.
To cancel scanning, tap
Stop
.
When the document is loaded on the document glass, the screen prompts you for another page.
• If you want to scan another document, replace the document with a new document, and then tap
Continue
.
• When you have finished loading documents, tap
Done
.
When the scanning is completed, the
SharePoint
screen that is displayed in the step 1 returns.
385
Know Your Printer
24 Understanding Your Printer Software ................................... 387
25 User Authentication.................................................................. 405
26 Tile Customization ..................................................................... 409
27 Using the Server Address Book and Server Phone Book ... 411
28 Using Digital Certificates ......................................................... 415
29 Understanding Printer Messages .......................................... 425
30 Specifications............................................................................ 435
386
Understanding Your Printer Software
387
24
Understanding Your Printer Software
The additional printer software comes with your printer. Installing the software will enhance the function of your
printer.
Overview
Use the
Software and Documentation
disc to install a combination of software programs. Available software varies
depending on your operating system.
The following shows the compatibility between the software programs/utility tools and operating systems.
(
: supported, –: not supported)
Item Windows
®
OS X Linux
Dell Printer Hub / Dell Printer Management Tool
––
Printer Status Window –

Status Monitor Console ––
Status Monitor Widget –
–
Tool Box
––
Address Book Editor

–
ScanButton Manager –
–
User Setup Disk Creating Tool
––
App Manager
––
388
Understanding Your Printer Software
Dell Printer Hub/Dell Printer Management Tool (for Microsoft
®
Windows
®
)
NOTE:
Dell Printer Hub or Dell Printer Management Tool is supported on Microsoft
®
Windows
®
7 or later.
NOTE:
Dell Printer Hub is available on Dell™ Cloud Multifunction Printer | H815dw.
NOTE:
Dell Printer Management Tool is available on Dell Smart Multifunction Printer | S2815dn.
This software consolidates your printer management, monitoring tools and cloud connectivity.
You can conveniently access printer utilities, advanced scan features and printer/consumables details, and receive
notifications on driver/software updates as well as printer status.
NOTE:
Connecting to cloud and accessing scan features are available on the Dell Printer Hub only.
You can also use the Dell Printer Hub or Dell Printer Management Tool to order consumables online or by phone
from Dell.
See "Using Dell Printer Hub or Dell Printer Management Tool for Windows
®
."
To launch the Dell Printer Hub/Dell Printer Management Tool, click Start All Programs Dell Printers Dell
Printer Hub or Dell Printer Management Tool.
The following software can be activated from the Dell Printer Hub and Dell Printer Management Tool:
• Configuration tool
Configures the IP address settings, fax settings, and Wi-Fi settings.
NOTE:
Wi-Fi settings are available for Dell Cloud Multifunction Printer | H815dw.
• Tool Box
See "Tool Box (for Microsoft
®
Windows
®
)."
• App Manager
See "App Manager (for Microsoft
®
Windows
®
)."
• Address Book Editor
See "Address Book Editor (for Microsoft
®
Windows
®
and OS X)."
• Printer Embedded Web Server (EWS)
Displays the Dell Printer Configuration Web Tool. See "Dell™ Printer Configuration Web Tool."
See the FAQ on the Dell Printer Hub or Dell Printer Management Tool.
Printer Status Window (for OS X and Linux)
The Printer Status window alerts you when there is a warning or when an error occurs, for example, when a paper
jam occurs or toner is running low.
You can also check toner level, quantity of paper remaining or the configuration of options for the printer.
Understanding Your Printer Software
389
Status Monitor Widget (for OS X)
Status Monitor Widget is a printer utility that promotes efficient use of the printer through the exchange of
information between the Macintosh and the printer.
Status Monitor Widget Feature
• Monitoring Dell Printers
Allows you to check the status of Dell printers currently connected to your Macintosh
• Receiving Alerts
Alerts you to problems, such as paper jams or low toner
• Ordering Supplies
Allows you to access the web site to order supplies
Before Installing the Status Monitor Widget
Operating systems
• Mac OS X 10.5
• Mac OS X 10.6
• Mac OS X 10.7
• OS X 10.8
• OS X 10.9
• OS X 10.10
Network protocols and interfaces
•LPR
• Socket 9100
•Bonjour
• USB 2.0 and 1.1 (When connecting with multiple printers of the same model via USB cables, only the printer
recognized first can be monitored in the
Status Monitor Widget
.)
390
Understanding Your Printer Software
Installing the Status Monitor Widget
1
Double-click the
Dell H815dw Installer
icon or
Dell S2815dn Installer
icon
in the
Finder
window.
2
Follow the on-screen instructions.
When the
Install Succeeded
screen appears, the installation is complete.
NOTE:
Entering the administrative login name and password are required during the installation process.
Opening and Closing the Status Monitor Widget
Opening the Status Monitor Widget
1
Click the Dashboard icon in the Dock to launch Dashboard.
2
Click the Plus (+) sign to display the Widget Bar.
3
Click the icon of
Status Monitor
in the Widget Bar. The
Printer Status
window appears.
NOTE:
If the message Select a printer is displayed, select your printer in Preferences. (For more information on
Preferences, see "Preferences.")
Closing the Status Monitor Widget
1
Click the Close (x) button in the upper-left corner of the
Printer Status
window.
Printer Status Window
When the Status Monitor Widget is activated, the Printer Status window appears on Dashboard.
Understanding Your Printer Software
391
Printer Status Message Area
Displays a message of the current printer status.
NOTE:
The Status Monitor Widget automatically obtains the printer information at the updated interval that can be specified in
Preferences. Also, the printer status is refreshed when Dashboard is launched or Preferences is closed.
NOTE:
If the Status Monitor Widget receives no response from the printer, the message Cannot get printer information is
displayed.
NOTE:
When the printer is connected via USB cable, you cannot check the status of the printer during a print or scan job.
Printer Status Image Area
Displays the image of printer condition.
• Estimated Toner Level image
Displays the estimated toner level if the printer is functioning properly.
NOTE:
If the utility does not receive a response from the printer, the Unknown toner image is displayed.
• Printer error image
Displays an indication image when an error occurs.
An error has occurred and the printer cannot be used.
Order Supplies button
Click this button to display the Order window.
To hide the Order window, click Order Supplies again.
Info (i)
button
Click this button to open Preferences.
NOTE:
The info (i) button appears on the lower-right corner of the window when the cursor is over the Printer Status window.
The info (i) button is a standard used across all widgets.
392
Understanding Your Printer Software
Order Window
This window provides you with the information for ordering printer supplies by telephone or from the web site.
To open the Order window:
1
Click
Order Supplies
in the
Printer Status
window.
The
Order
window appears.
NOTE:
The Order window appears when low toner is detected.
Order Online
•
Visit Dell printer supplies ordering web site
hyperlink
Click the
Visit Dell printer supplies ordering web site
hyperlink to access the web site for ordering Dell printer
supplies.
•URL list
Displays a list of available URLs where you can order Dell printer supplies.
Select a URL address to use when the
Visit Dell printer supplies ordering web site
hyperlink is clicked.
Order By Phone
• Phone number list
Displays a list of available phone numbers that you can call to order Dell printer supplies.
•
Update phone contacts when rebooting
check box
Select this check box to regularly update the phone number list.
Dell and the Environment
Click the hyperlink to access the web site about recycling.
Understanding Your Printer Software
393
Preferences
To open Preferences:
1
Click the
info (i)
button
in the
Printer Status
window.
Preferences
appears.
NOTE:
The info (i) button appears on the lower-right corner of the window when the cursor is over the Printer Status
window. The info (i) button is a standard used across all widgets.
Printer
Displays a list of available printer names in the pull down menu. The first printer displayed in this list is set as
default.
Status Update Interval
You can specify the update interval of the printer status. By default, it is set to obtain the printer information every
10 seconds. It can be set from 0 to 600 seconds.
SNMP Community Name
You can change the SNMP (Simple Network Management Protocol) community name if using default community
name (public). Up to 31 characters can be entered.
Get Tag button
Click this button to obtain the service tag.
NOTE:
You cannot retrieve the service tag when the printer is connected via USB cable.
done button
Click this button to return to the Printer Status window.
394
Understanding Your Printer Software
Status Monitor Console (for Linux)
Status Monitor Console is a printer utility that promotes efficient use of the printer through the exchange of
information between the Linux and the printer.
Status Monitor Console Feature
• Monitoring Dell Printers
Allows you to check the status of Dell printers currently connected to your Linux.
• Receiving Alerts
Alerts you to problems, such as paper jams or low toner.
• Ordering Supplies
Allows you to access the web site to order supplies.
Before Installing the Status Monitor Console
NOTE:
The Status Monitor Console requires the following modules installed.
- Python, PyGTK, Net-SNMP, cups-libs, and xdg-open
Please confirm that these modules are installed before you install the
Status Monitor Console
.
NOTE:
The Status Monitor Console is available when the printer is connected to a network (LPR or Socket 9100). USB
connection is not supported.
Distributions
• Red Hat Enterprise Linux 6 Desktop
• SUSE Linux Enterprise Desktop 11
• Ubuntu 12.04 LTS
Printing system
• CUPS (Common Unix Printing System)
Installing the Status Monitor Console
1
Activate the terminal, and log in as a super user.
2
Type the following rpm command in the terminal window.
On Red Hat Enterprise Linux 6 Desktop or SUSE Linux Enterprise Desktop 11
On Ubuntu 12.04 LTS
# rpm -ivh (Type the package file name)
# dpkg -i
(Type the package file name)
Understanding Your Printer Software
395
Starting the Status Monitor Console
1
Click
Dell Printers
Status Monitor Console
The
Printer Selection
window appears.
For more information on Printer Selection window, see "Printer Selection Window."
2
Select your printer.
The
Printer Status
window appears.
For more information on
Printer Status
window, see "Printer Status Window."
• You can order supplies from the
Dell Supplies Management System
window. See "Dell Supplies Management
System Window."
Printer Selection Window
Printers list
All the printers registered in the CUPS (Common UNIX Printing System) are displayed in a list.
• Status icons:
Ready
Unknown/Offline/Toner Low/Paper Low
Door Open/Paper Jam/No Toner/Out Of Paper
Settings button
Click this button to open the Settings window.
Details button
Click this button to open the Printer Status window. If a non-supported printer is selected, it opens the Dell Printer
Configuration Web Tool. For details on the Dell Printer Configuration Web Tool, see "Dell™ Printer Configuration
Web Tool."
Refresh button
Click this button to update the information of printers.
Close button
Click this button to close the
Printer Selection
window
.
396
Understanding Your Printer Software
Printer Status Window
When the printer is specified in the
Printer Selection
window,
the Printer Status window appears.
Printer Status Message Area
Displays a message of the current printer status.
NOTE:
The Status Monitor Console automatically obtains the printer information at the updated interval that can be specified in
the Settings window. Also, the printer status is refreshed when the Refresh is clicked.
NOTE:
If the Status Monitor Console receives no response from the printer, the message Cannot get printer information is
displayed.
Printer Status Image Area
• Current Toner Status icons
Displays icons of the current status of the toner.
The toner level is more than 30%.
The toner level is less than 29%.
The toner level is less than 9%.
The toner level is unknown.
• Estimated Toner Level images
Keeps you informed about the amount of toner that remains.
Toner Alert
Displays an alert message when the remaining toner is low, empty, or unknown.
Order Online
•
Order Supplies Online
button
Click this button to access the web site for ordering Dell printer supplies.
This button appears when the amount
of toner becomes less than 30%.
Refresh button
Click this button to update the status of the printer.
Close button
Click this button to close the Printer Status window.
Understanding Your Printer Software
397
Dell Supplies Management System Window
This window provides you with the information for ordering printer supplies by telephone or from the web site.
To open the Dell Supplies Management System window:
1
Click
Order Supplies Online
in the
Printer Status
window.
OR
Click
Dell Printers
Dell Supplies Management System
.
Select Printer Model
Select your printer model name.
Order Online
•
Order Supplies Online
button
• When the Regular URL is selected in the
Select Reorder URL
:
Click this button to open the
Service Tag
window.
• When the Premier URL is selected in the
Select Reorder URL
:
Click this button to open the procurement and support web site.
• Select Reorder URL
Displays a list of available URLs where you can order Dell printer supplies. Select a URL address to use when the
Order Supplies Online
button is clicked.
•Regular URL:
http://Accessories.us.dell.com/sna/PrinterSeg.aspx
•Premier URL:
http://premier.dell.com
Order by Phone
• To order Dell printer supplies by phone, call the following
Select your country with phone number from the list, and call the displayed telephone number to order supplies.
•
Update phone contacts when rebooting
check box
Select this check box to regularly update the phone number list.
398
Understanding Your Printer Software
Dell and the Environment
Click the hyperlink to access the web site about recycling.
Close button
Click this button to close the Dell Supplies Management System window.
Service Tag Window
1
Enter the Dell printer service tag.
NOTE:
For information on the service tag, see "Express Service Code and Service Tag."
Settings Window
To open the Settings window:
1
Click
Settings
in the
Printer Selection
window.
The
Settings
window appears.
Update of status
•
Printer Status is regularly updated
check box
Select the check box to enable/disable the printer status to be updated by the specified interval.
•
Update interval
text box
Specify the update interval of the printer status.
Port Number Settings
•Port Number
Specify the port number in the
Port Number
text box to open the setting page of your printer in a web browser.
Understanding Your Printer Software
399
Protocol Settings - SNMP
• Community Name
Enter the Community name of SNMP in the
Community Name
text box.
Order URL
• Select Reorder URL
The selected URL address is set as default web site for the
Select Reorder URL
in the
Dell Supplies Management
System
window.
Tool Box (for Microsoft
®
Windows
®
)
The Tool Box allows you to view, specify, and diagnose the system settings.
To start the Tool Box
1
Click
Start
All Programs
Dell Printers
Dell Printer Hub
or
Dell Printer Management Tool
.
For Windows
®
10: Click the Start button
Dell Printer Hub
or
Dell Printer Management Tool
.
2
For Dell Printer Hub, select the printer from
My Printers
on the home screen.
For Dell Printer Management Tool, select the printer displayed by default, or another printer from the drop-down
list on the upper-right corner of the home screen.
3
Click the shortcut to the
Tool Box
on the left of the screen.
For details on using the
Tool Box
, see the help on the
Tool Box
.
Address Book Editor (for Microsoft
®
Windows
®
and OS X)
There are several address books available for Scan and Fax functions. Address books help you organize contact
information, such as e-mail addresses, fax numbers and server information, and quickly choose the recipient or
locate the address. The address book data can be obtained from the printer or a remote LDAP server.
NOTE:
Phone Book is described as one of Address Books in this section.
NOTE:
For information on how to setup the LDAP server, see "LDAP Server" and "LDAP User Mapping." For information on how to
obtain e-mail addresses and fax numbers from LDAP servers, see "Using the Server Address Book and Server Phone Book."
Types of Address Books
• E-mail Address Book (for Scan to Email)
E-mail addresses registered for sending the scanned document via e-mail
• Email Group (for Scan to Email)
Groups of e-mail addresses registered for sending the scanned document via e-mail
• LDAP Server Address Book (for Scan to Email)
E-mail addresses registered in the LDAP server for sending the scanned document via e-mail
• Network Address Book
(for Scan to Network Folder)
Computer and FTP server information registered for sending the scanned document to a computer or ftp server
• Phone Book (for Fax)
Fax numbers registered for sending documents from your printer
400
Understanding Your Printer Software
• Group Dial (for Fax)
Groups of fax numbers registered for sending documents from your printer
• LDAP Server Phone Book (for Fax)
Fax numbers registered in the LDAP server for sending documents from your printer
• PC Fax Address Book (for Direct Fax)
Fax numbers registered for sending documents from your computer
• PC Fax Address Book for group (for Direct Fax)
Groups of fax numbers registered for sending documents from your computer
Adding and Editing Entries to the Address Books Using the Address Book Editor
NOTE:
You can add and edit the entries to the Address Books also from the operator panel of the printer or using the Dell Printer
Configuration Web Tool.
See "Setting Speed Dial" for using the operator panel, or "Address Book" for using the Dell Printer Configuration Web Tool.
You can use Address Book Editor installed on your computer to add or edit entries. Address Book Editor is
synchronized with the address books of your printer and updated simultaneously as you save changes to the entries
in Address Book Editor.
NOTE:
This tool is supported on both Microsoft
®
Windows
®
and OS X.
NOTE:
When the printer and your computer is connected via USB, you must install the scanner driver.
With Address Book Editor, you can:
• Automatically retrieves data from the address books of your printer at startup
• Synchronizes with the printer
• Allows you to import the Address Book data from CSV file, WAB file, MAPI, and LDAP server
• Allows you to export the Address Book data into a CSV file
NOTE:
Do not edit the exported CSV file with applications other than the Address Book Editor. Editing the CSV file with other
applications may corrupt the address data.
Functions Features Types of Address Books Entry Registration
Operator Panel on
the Printer
Address Book Editor Dell Printer
Configuration Web
Tool
Scan E-mail Address Book - 
Email Group - 
Server Address Book
(LDAP server)
---
Network Address Book - 
Fax Fax Phone Book 
Group Dial 
Server Phone Book
(LDAP server)
---
Direct Fax PC Fax Address Book - -
PC Fax Address Book - group - -
Understanding Your Printer Software
401
Address Book Panel
There are two address books you can manage in the Address Book Editor: Device Address Book for Fax, E-mail, and
Server and PC Fax Address Book for Direct Fax.
For Microsoft
®
Windows
®
:
For Apple Macintosh:
•
Device Address Book
•Fax
Links to the printer's Address Book for Fax feature. You can register up to 200 fax numbers and 6 groups with
200 fax numbers.
•E-Mail
Links to the printer’s Address Book for Scan to Email feature. You can register up to 100 e-mail addresses and
10 groups with 10 e-mail addresses.
402
Understanding Your Printer Software
•Server
Links to the printer’s Address Book for Scan to Network Folder feature. You can register up to 32 server
information.
•
PC Fax Address Book
You can manage the PC Fax Address Book for using Direct Fax feature on your computer. You can register up to
500 fax numbers and 500 groups with 30 fax numbers.
Editing an entry:
1
Select an Address Book that the entry you want to edit is stored.
2
Select an entry that you want to edit.
3
Click
Edit
, and enter new information.
4
Click
Save
to save changes.
NOTE:
When the address book entries are updated, it synchronizes with the printer and updates the address books of your
printer simultaneously.
ScanButton Manager (for OS X)
You can change the location to save the scanned data using the ScanButton Manager. See "Changing the Location to
Save the Scanned Data."
User Setup Disk Creating Tool (for Microsoft
®
Windows
®
)
The User Setup Disk Creating Tool program located in the MakeDisk folder of the Utilities folder on the
Software
and Documentation
disc and the printer drivers located on the
Software and Documentation
disc are used to create
driver installation packages that contain custom driver settings. A driver installation package can contain a group of
saved printer driver settings and other data for things such as:
• Print orientation and Multiple Up (document settings)
• Watermarks
•Font references
If you want to install the printer driver with the same settings on multiple computers running the same operating
system, create a setup disk in a media or in a server on the network. Using the setup disk that you have created will
reduce the amount of work required when installing the printer driver.
• Install the printer driver in the computer on which the setup disk is to be created.
• The setup disk can only be used on the operating system on which the disk was created or computers running the
same operating system. Create a separate setup disk for each of the operating systems.
Understanding Your Printer Software
403
App Manager (for Microsoft
®
Windows
®
)
The App Manager is a utility that lets you manage the apps on your printer.
NOTE:
The App Manager is supported only on Windows
®
7 or later.
NOTE:
The features of the App Manager may not be used when the printer has an error. If the App Manager does not respond,
check and clear the status of the printer.
Preparing to use the App Manager
To use the App Manager, it is recommended that your computer should have more than 25GB of storage space.
NOTE:
Your computer needs to be connected to a network. USB connection is not supported.
NOTE:
.Net Framework 4.0 or later is required.
Starting the App Manager
For the Dell Cloud Multifunction Printer | H815dw
1
Click
Start
All Programs
Dell Printers
Dell Printer Hub
.
2
Select the printer from
My Printers
on the home screen of the
Dell Printer Hub
.
3
Click
App Manager
on the left of the screen of the
Dell Printer Hub
.
4
Enter the same ID and password that is used for the
Dell Printer Configuration Web Tool
, and click OK.
The
Printers
screen of the
App Manager
appears.
For the Dell Smart Multifunction Printer | S2815dn
1
Click
Start
All Programs
Dell Printers
Dell Printer Management Tool
.
2
Select the printer displayed by default, or another printer from the drop-down list on the upper-right corner of the
home screen.
3
Click
App Manager
on the left of the screen of the
Dell Printer Management Tool
.
4
Enter the same ID and password that is used for the
Dell Printer Configuration Web Tool
, and click OK.
The
Printers
screen of the
App Manager
appears.
NOTE:
If the printer you are looking for does not appear in the list or cannot be accessed from the App Manager, check that the
On check box for Port9100 and SNMP is selected in the Port Settings of Print Server Settings tab in the Dell Printer Configuration
Web Tool.
404
Understanding Your Printer Software
User Authentication
405
25
User Authentication
Using the user authentication function of the printer, it is possible to create and manage up to 18 user accounts
secured with a password. Each user of the accounts can customize the home screen and save the changes.
For the Dell™ Cloud Multifunction Printer | H815dw only, it is also possible to associate NFC (Near Field
Communication) capable ID Cards to an user account. When the ID card is associated with a user account, you can
login to that user account by waving the ID card over the NFC reader.
For the Dell Smart Multifunction Printer | S2815dn only, it is also possible to select the user authentication method
from either local authentication or remote authentication. To use the remote authentication method, the LDAP or
Kerberos server is required to authenticate the user. To select the user authentication method, see "Desktop Login"
or "Desktop Authentication."
NOTE:
The Dell Cloud Multifunction Printer | H815dw supports the following card types:
•MIFARE Ultralight
•MIFARE Standard (Classic) 1K
•MIFARE Standard (Classic) 4K
NOTE:
The images used in this manual are those of the Dell Cloud Multifunction Printer | H815dw unless otherwise mentioned.
Creating and Editing the User Accounts
To use user authentication, you must first create a user account.
Creating a New User Account
1
Turn on the printer and wait until the portal screen is displayed.
2
Ta p .
NOTE:
If the
Panel Lock Control
is set to
Enable
, you need to enter the four-digit password to proceed
further.
The dialog box is displayed to confirm to enter the edit mode.
3
Ta p
OK
.
The printer enters the edit mode, and the
Add Account
tile is displayed in the portal screen.
NOTE:
In the edit mode, each tile except the
Add Account
tile has .
4
Enter the account name and select the tile color.
You can preview the image of your custom tile in
Preview
.
Guest
Print
Account Settings 1/2
Guest
Preview
Back Next
Account Name
Preview
Tile Color
406
User Authentication
5
Ta p
Next
.
The
Account Settings 2/2
screen is displayed.
6
Enter the account password and NFC ID.
NOTES:
•When there is a check mark in the
Initial Login
check box, the printer always displays the Home screen of the
account when you turn on the printer. If no account is specified as
Initial Login
, the portal screen is displayed
when you turn on the printer.
•You can create a new account without setting the account password.
•NFC ID is available only on the Dell Cloud Multifunction Printer | H815dw.
•When the NFC Authentication is disabled, NFC ID is not displayed.
•When you use UID as the NFC ID, enter the hexadecimal characters. The characters A to F should be entered in the capital
letters.
7
Tap Done. The screen returns to the portal screen.
Editing the User Account
1
Tap in the portal screen to enter the edit mode.
2
Tap the account tile you want to edit.
3
Edit the account name, tile color, password, NFC ID, or
Initial Login
.
NOTE:
When the NFC authentication is disabled, NFC ID is not displayed.
4
Ta p
Done
.
The screen returns to the portal screen.
Deleting the User Account
1
Tap in the portal screen to enter the edit mode.
2
Tap and hold the account tile you want to edit.
is displayed.
3
Drag the tile to .
4
Ta p
OK
to delete the tile.
Logging In to the User Account on the Dell Cloud Multifunction Printer |
H815dw
There are two ways to log in to the account. One is to log in using the touch panel, and the other is to log in using
the NFC authentication card.
Logging In Using the Touch Panel
1
Start the printer and wait until the portal screen is displayed.
2
Tap the account tile you want to log in to.
NOTE:
When the account you want to log in to does not require a password, skip step 3. The Home screen is displayed.
3
Enter the account password, and tap
Login
.
When the password is correct, the
Home
screen is displayed.
User Authentication
407
Logging In Using the NFC Authentication Card
To use the NFC authentication card, the following settings are needed:
• Enable the NFC authentication function in Secure Settings of the operator panel.
(See "NFC Authentication")
• Register your user account to the printer so that you can log in with your NFC Authentication card.
(See "Creating a New User Account")
1
Turn on the printer and wait until the portal screen is displayed.
NOTE:
The NFC authentication is available only when the portal screen is displayed.
2
Wave the card over the NFC reader on the printer.
Yo u r
Home
screen is displayed.
Logging Out
When there is an account which is specified as Initial Login, turning on the printer will always display the
Home screen of that account. To log in to another account, you need to log out first.
1
Press the (
Login/Logout)
button on the operator panel.
The screen returns to the portal screen.
Logging In to the User Account on the Dell Smart Multifunction Printer |
S2815dn
You can select the user authentication method from either local authentication or remote authentication. To use the
remote authentication method, the LDAP or Kerberos server is required to authenticate the user.
NOTE:
The Dell Smart Multifunction Printer | S2815dn requires Kerberos Version 5 and Windows Active Directory on the
following Microsoft
®
Windows Server
®
operating systems:
•Windows Server
®
2003
•Windows Server
®
2008
•Windows Server
®
2008 R2
•Windows Server
®
2012
•Windows Server
®
2012 R2
Specifying the User Authentication Method
Use the operator panel menu or the Dell Printer Configuration Web Tool. For details about how to specify the user
authentication method, see "Desktop Login" or "Desktop Authentication."
Preparations for Remote Authentication
To use the remote authentication method, the printer needs to be configured so that the printer can access to the
LDAP or Kerberos server, and the users need to be registered to the Server Address Book. For details, see "Using the
Server Address Book and Server Phone Book" and "Address Book Editor (for Microsoft
®
Windows
®
and OS X)."
Logging In for Remote Authentication
The Sign In screen is displayed when the printer is turned on while the printer is specified to use the remote
authentication method.
Enter the login name and password registered in the LDAP or Kerberos server to log in to the printer.
408
User Authentication
To use the LDAP authentication, you can select one of the following methods to enter the user name and the
domain name in the Login Name text box.
Method 1 [user name]
Method 2 [domain name]\[user name]
Method 3 [user name]@[domain1].[domain2]
The [domain2] in the method 3 can be specified in the Dell Printer Configuration Web Tool, using the “Use Added
Text String” feature. In the Login Name text box on the Sign In screen, enter only the [user name]@[domain1].
For details, see "LDAP Authentication."
To use the Kerberos authentication, tap to select a domain name of the Kerberos server from a list. You need to
configure the domain names beforehand in the Dell Printer Configuration Web Tool. Up to five Kerberos servers
can be configured. For details, see "Kerberos Server."
NOTE:
To enter the accented characters, tap
to display the keyboard for those characters.
NOTE:
When you enter the login name, you can also tap to select a login name from a list. The list can contain up to eight
recently entered login names.
NOTE:
When the remote authentication method is used, the same Home screen is displayed for each user.
NOTE:
The
Domain
text box is displayed only when the Kerberos server is used for the remote authentication.
Logging In for Local Authentication
When the printer is specified to use the local authentication method, you can log in to the account using the touch
panel.
1
Start the printer and wait until the portal screen is displayed.
2
Tap the account tile you want to log in to.
NOTE:
When the account you want to log in to does not require a password, skip step 3. The Home screen is displayed.
3
Enter the account password, and tap
Login
.
When the password is correct, the
Home
screen is displayed.
Logging Out
When there is an account which is specified as Initial Login, turning on the printer will always display the
Home screen of that account. To log in to another account, you need to log out first.
1
Press the (
Login/Logout)
button on the operator panel.
The screen returns to the portal screen.
Tile Customization
409
26
Tile Customization
The Home screen is like a desktop of your computer and customizable to suit your preference or work style.
For example, you can gather only the tiles you often use, or rearrange the tiles so that you can easily access the tiles
you often use.
The tiles on the Home screen can be the shortcuts to the jobs to be done on the printer, like "taking seven copies of
the handouts for the weekly meeting in 2-Sided copy" or "scanning the document and sending the scanned file to my
boss by e-mail." If you create a tile for a job with such job settings, the printer will automatically change the settings
of the printer as you specified just by tapping the tile.
NOTE:
The images used in this manual are those of the Dell™ Cloud Multifunction Printer | H815dw unless otherwise mentioned.
Adding a New Tile
You can select and add the tile from the pre-defined tiles, or you can create a new customized tile which includes
specific settings for copy, fax, scan or print. Up to 41 tiles can be placed in your Home screen.
You can also add tiles to each of the Copy, Print, Scan, and Fax group screen that is displayed when tapping the icons
in the Dock Menu. Up to 8 tiles can be placed in each group screen.
Selecting From the Pre-defined Tiles
The printer offers the pre-defined tiles which include the default job settings.
1
On the
Home
screen or group screen, tap the
Add App
tile.
The
Apps List
screen is displayed.
2
Tap the tile you want to add to your
Home
screen or group screen.
indicates that the tile already exists in your
Home
screen.
Creating a New Tile Including the Job Settings
You may often use the same settings to copy a certain document, for example. You can create the tile including those
job settings and save it in your Home screen.
Creating Your Custom Tile for Job With Its Job Settings
The following explanation is an example to create your custom tile for copying.
To create custom tiles for other jobs such as faxing, scanning, or printing, follow the same procedures on the job
settings screen of each job.
Dell
Document
Hub
Print
PDF/TIFF
Copy
Fax
Home Guest
410
Tile Customization
1
Ta p t h e
Copy
tile in your
Home
screen.
The
Copy Settings
screen is displayed.
2
Tap the setting tiles to change the copy options as needed. For more information, see "Setting Copy Options."
3
After setting all the necessary copy options, tap .
The
Save Settings
screen is displayed.
4
Tap the text box to name your settings.
5
Tap the color tile to select the color of your custom tile.
You can preview the image of your custom tile in
Preview
.
6
Ta p
Save As
.
Your settings are saved as a new tile in your
Home
screen.
NOTE:
When a tile has the Lock icon, that function is controlled by the Functions Control setting. To enable the function,
you need to enter the password.
For more information, see "Functions Control."
NOTE:
When you save the job settings for
Fax
or
Scan to Email
as a custom tile, recipient information is saved together
with the settings. To prevent from sending faxes or e-mails to wrong recipients, check that the fax number or the e-mail address
of the recipient shown in the operator panel is correct.
To prevent others from using customized tiles with personal information, logout from your user account after you finish using the
printer.
Editing Your Custom Tile for Job
You can edit the job settings saved in your custom tile.
1
Tap the tile you want to edit in your
Home
screen or group screen.
2
Change the job settings as needed.
3
Ta p .
The
Save Settings
screen is displayed.
4
Tap the text box to name your settings if you want to rename your settings.
5
Tap the color tile if you want to change the color of the tile.
6
Ta p
Save
.
Your settings are overwritten.
If you have renamed the tile name, the new settings overwrites the old settings, and the tile is renamed with a new
name.
NOTE:
If you tap
Save As
instead, the new tile will be added in your Home screen.
Moving or Deleting Your Tiles
You can move or delete your tiles from your Home screen or group screen.
For more information, see "
Moving, Adding or Deleting the Tiles
."
Using the Server Address Book and Server Phone Book
411
27
Using the Server Address Book and Server Phone
Book
With the E-mail Server Address Book and the Fax Server Phone Book, you can specify an e-mail address or fax
number of a recipient registered in the external LDAP server when sending a scanned image with e-mail or fax.
To use the E-mail Server Address Book and the Fax Server Phone Book, the printer needs to be configured in order
to access the external LDAP server.
NOTE:
To configure the settings of the external LDAP server, consult your system administrator.
NOTE:
The images used in this manual are those of the Dell™ Cloud Multifunction Printer | H815dw unless otherwise mentioned.
Preparing the Printer to Access the External LDAP Server
Set the following items using the Dell Printer Configuration Web Tool.
• Authentication type
•LDAP Server
• LDAP User Mapping
Starting the Dell Printer Configuration Web Tool
To launch the Dell Printer Configuration Web Tool, enter the IP address of your printer in your web browser.
If you do not know the IP address of your printer, print the system settings report or display the TCP/IP Settings
page, which lists the IP address. For details about how to find your printer's IP address, see "Verifying the IP Settings."
Setting Authentication Type
1
Select
Print Server Settings
, click the
Security
tab, and then select
Authentication System
.
2
From the
Authentication System Settings
drop-down menu under
Authentication Type
, select
LDAP
as the
authentication method, and then click
Apply New Settings
.
NOTE:
When the server you are accessing uses the Kerberos authentication, select Kerberos as the authentication
method. To set the information necessary to access the Kerberos server, enter the information in Kerberos Server under
the Security tab. For more information, see "Kerberos Server."
3
Click
Restart Printer
.
412
Using the Server Address Book and Server Phone Book
Setting LDAP Server
NOTE:
When SSL/TLS communication is required to access the LDAP server, enter a check in the Enable check box for LDAP-
SSL/TLS Communication in SSL/TLS under the Security tab. For more information, see "SSL/TLS."
1
Select
Print Server Settings
, click the
Security
tab, and then select
LDAP Server
.
2
In the
IP Address/Host Name & Port
text box under
Server Information
, enter IP address or the host name, and
the port number. The port number must be 389, 636, 3268, 3269, or between 5000 and 65535.
NOTE:
When LDAPS communication is required, set the port number to 636, and when you use the global catalog, set the
port number to 3269.
3
Under
Optional information
, set the following items.
For details on configuring each item, consult your network administrator.
a
In the
Search Directory
Root text box, enter the search directory root.
b
In
Login Credentials to Access LDAP Server
, select credential used to access the LDAP server.
Select
None
to use anonymous login. Make sure that the LDAP server accepts anonymous login.
Select
Preset
to apply the preset login credentials to each user.
Select
Prompt User
to prompt the users to enter their login credentials.
c
In the L
ogin Name
text box, enter the login name.
b
f
a
c
d
g
h
i
e
Using the Server Address Book and Server Phone Book
413
d
In the
Password
text box, enter the login password using 1 to 127 alphanumeric characters. If the password is
left blank (NULL), you cannot log in to a server.
e
In the
Re-enter Password
text box, enter the login password again to confirm it.
f
In
Search Time-Out
, select
Wait LDAP Server Limit
to follow the time specified by the LDAP server. Select
Wait
to specify the time between 5 and 120 seconds.
g
From the
Search Name Order
drop-down menu, specify the search order.
h
In
Server Address Book
, select the check box to enable the server address book.
i
In
Server Phone Book
, select the check box to enable the server phone book.
4
Click
Apply New Settings
.
5
Click
Restart Printer
.
Setting LDAP User Mapping
1
Select
Print Server Settings
, click the
Security
tab, and then select
LDAP User Mapping
.
2
Specify the attribute names used in the LDAP server. If the attribute names are not customized in the LDAP
server, leave the settings in this step as they are by default.
3
Click
Apply New Settings
if you make any changes.
4
Click
Restart Printer
.
414
Using the Server Address Book and Server Phone Book
Sending an E-mail With the Scanned File Using the E-mail Server Address
Book
1
Press the (
Home
) button.
2
Ta p
Scan to Email
.
3
Ta p
Address Book
.
4
Ta p
Network Address Book
.
5
Enter a keyword using the keyboard, and then tap
Search
.
6
Tap a recipient from the search result, and then tap
Done
.
NOTE:
The sender's e-mail address cannot be edited when the remote authentication is used as the user authentication
method on the Dell Smart Multifunction Printer | S2815dn.
7
Ta p
Send
to begin scanning the document and sending an e-mail with the scanned file.
Sending a Fax Using the Fax Server Phone Book
1
Press the (
Home
) button.
2
Ta p
Fax
.
3
Ta p
Phone Book
.
4
Ta p
Network Address Book
.
5
Enter a keyword using the keyboard, and then tap
Search
.
6
Tap a recipient from the search result, and then tap
Done
.
7
Ta p
Send
to send the fax.
Using Digital Certificates
415
28
Using Digital Certificates
The authentication feature using digital certificates upgrades security when sending print data or setting data.
This chapter describes how to manage digital certificates.
The printer supports the following formats as the digital certificates.
•PKCS#12
HTTPS, IPsec (PKI), Wi-Fi (WPA-Enterprise)
•PKCS#7 (for CSR)
HTTPS, IPsec (PKI)
NOTE:
For information about digital certificate error, see "Understanding Printer Messages" and "Digital Certificate Problems."
The following is a typical setup flow for using digital certificates.
Managing Certificates
This section describes how to manage digital certificates as follows.
• "Preparing to Manage Certificates"
• "Creating and Downloading a Certificate Signing Request (CSR)"
• "Importing a Digital Certificate"
• "Setting a Digital Certificate"
• "Confirming the Settings of a Digital Certificate"
• "Deleting a Digital Certificate"
• "Exporting a Digital Certificate"
Preparing to Manage Certificates
Before managing digital certificates, the following settings must be applied.
• "Setting HTTPS Communication"
• "Creating and Downloading a Certificate Signing Request (CSR)"
Prepare to manage digital certificates.
• Set HTTPS Communication
Import and set digital certificates.
• Import a Digital Certificate
• Set a Digital Certificate
• Confirm the Settings of a Digital Certificate
Set various security features using digital certificates.
416
Using Digital Certificates
Setting HTTPS Communication
Before managing certificates, set HTTPS communication with a self-signed certificate.
When Using the Dell™ Printer Configuration Web Tool
1
Launch
Dell Printer Configuration Web Tool
.
a
Open the web browser.
b
Enter the IP address of your printer in the web browser.
See "Dell™ Printer Configuration Web Tool.
"
2
Select
Print Server Settings
.
3
Click the
Security
tab.
4
Select
SSL/TLS
.
5
Click
Generate Self-Signed Certificate
of
Machine Digital Certificate
. The
Generate Self-Signed Certificate
page is displayed.
6
Select the public key method from the list of
Public Key Method
.
7
Select the size of public key from the list of
Size of Public Key
.
8
Specify the issuer of self-signed certificate.
9
Click
Generate Signed Certificate
.
10
The
Restart Printer
button is displayed after generating the self-signed certificate, and then click
Restart Printer
.
11
Repeat steps 2 to 4 to display the
SSL/TLS
page after restarting the printer.
12
Confirm that the
HTTP- SSL/TLS Communication
column is set to
Enable
.
Creating and Downloading a Certificate Signing Request (CSR)
NOTE:
To download a CSR from the printer, you must set up HTTPS communication. For details, see "Setting HTTPS
Communication."
1
Launch
Dell Printer Configuration Web Tool
.
a
Open the web browser.
b
Enter the IP address of your printer in the web browser.
See "Dell™ Printer Configuration Web Tool.
"
2
Select
Print Server Settings
.
3
Click the
Security
tab.
4
Select
SSL/TLS
.
5
Click
Certificate Signing Request (CSR)
.
The
Certificate Signing Request (CSR)
page is displayed.
6
Specify each item of certificate signing request.
7
Click
Apply New Settings
.
8
Confirm the settings of certificate signing request, and then click
Download
.
9
Save a CSR file to your computer.
Use this CSR to receive a signed certificate from a trusted certificate authority.
Importing a Digital Certificate
CAUTION:
Before importing a certificate file, back up the certificate file.
Using Digital Certificates
417
NOTE:
To manage digital certificates, you must set up HTTPS communication. For details, see "Preparing to Manage
Certificates."
NOTE:
Be sure to import the certificate with Internet Explorer
®
.
NOTE:
After importing a PKCS#12 format certificate, the secret key is not exported even if you execute exporting.
1
Launch
Dell Printer Configuration Web Tool
.
a
Open the web browser.
b
Enter the IP address of your printer in the web browser.
See "Dell™ Printer Configuration Web Tool.
"
2
Select
Print Server Settings
.
3
Click the
Security
tab.
4
Select
SSL/TLS
.
5
Click
Upload Signed Certificate
of
Machine Digital Certificate
.
The
Upload Signed Certificate
page is displayed.
6
Enter a password.
NOTE:
The password is not necessary when importing a PKCS#7 format certificate, which is having the filename extension
of.p7b.
7
Re-enter the password again to confirm it.
8
Click
Browse
of
File Name,
and select the file to be imported.
9
Click
Import
to import the certificate.
Setting a Digital Certificate
NOTE:
To manage digital certificates, you must set up HTTPS communication. For details, see "Preparing to Manage
Certificates."
1
Launch
Dell Printer Configuration Web Tool
.
a
Open the web browser.
b
Enter the IP address of your printer in the web browser.
See "Dell™ Printer Configuration Web Tool.
"
2
Select
Print Server Settings
.
3
Click the
Security
tab.
4
Select
SSL/TLS
.
5
Click
Certificate Management
to display the
Certificate Management
page.
6
When setting a Wireless LAN (Server)* certificate, select
Trusted Certificate Authorities
within
Category
.
When setting a certificate of SSL/TLS Server, SSL/TLS Client, IPsec, or Wireless LAN (Client)*, select
Local
Device.
7
Select the purpose of use from the
Certificate Purpose
list.
8
Click
Display the List
to display the
Certificate List
page.
NOTE:
If the list includes more than 20 certificates, click Next to display the next page.
9
Select the certificate to associate. At this time, confirm that
Valid i ty
of the certificate selected is set to
Valid
.
10
Click
Certificate Details
to display the
Certificate Details
page.
11
Confirm the content, and click
Use This Certificate
at the upper-right corner.
* Dell Cloud Multifunction Printer | H815dw only
418
Using Digital Certificates
Confirming the Settings of a Digital Certificate
NOTE:
To manage digital certificates, you must set up HTTPS communication. For details, see "Preparing to Manage
Certificates."
1
Launch
Dell Printer Configuration Web Tool
.
a
Open the web browser.
b
Enter the IP address of your printer in the web browser.
See "Dell™ Printer Configuration Web Tool.
"
2
Select
Print Server Settings
.
3
Click the
Security
tab.
4
Select
SSL/TLS
.
5
Click
Certificate Management
to display the
Certificate Management
page.
6
Select the category from the
Category
list.
7
Select the purpose of use from the
Certificate Purpose
list.
8
Click
Display the List
to display the
Certificate List
page.
NOTE:
If the list includes more than 20 certificates, click Next to display the next page.
9
The certificate displayed with an asterisk as "
*Valid
" in the
Valid i ty
column is the certificate associated with the
use purpose and actually used.
Deleting a Digital Certificate
NOTE:
To manage digital certificates, you must set up HTTPS communication. For details, see "Preparing to Manage
Certificates."
1
Launch
Dell Printer Configuration Web Tool
.
a
Open the web browser.
b
Enter the IP address of your printer in the web browser.
See "Dell™ Printer Configuration Web Tool.
"
2
Select
Print Server Settings
.
3
Click the
Security
tab.
4
Select
SSL/TLS
.
5
Click
Certificate Management
to display the
Certificate Management
page.
6
Select the category from the
Category
list.
7
Select the purpose of use from the
Certificate Purpose
list.
8
Click
Display the List
to display the
Certificate List
page.
NOTE:
If the list includes more than 20 certificates, click Next to display the next page.
9
Select the certificate to be deleted.
10
Click
Certificate Details
to display the
Certificate Details
page.
11
To delete the selected certificate, click
Delete
at the upper-right corner.
NOTE:
When a certificate is deleted, the features associated with the deleted certificate are disabled. To delete a
certificate being used, either set the feature to OFF in advance or switch the association to another certificate, and then
switch to another operation mode if possible before deleting the certificate.
• For an SSL/TLS Server, switch to another certificate such as a self-signed certificate.
Using Digital Certificates
419
• For Wireless LAN*, change the Wireless Security setting to other than WPA-Enterprise before deleting the
certificate.
* Dell Cloud Multifunction Printer | H815dw only
Exporting a Digital Certificate
NOTE:
To manage digital certificates, you must set up HTTPS communication. For details, see "Preparing to Manage
Certificates."
NOTE:
Since the secret key is not exported, an imported PKCS#12 format certificate can be exported only as a PKCS#7
certificate.
1
Launch
Dell Printer Configuration Web Tool
.
a
Open the web browser.
b
Enter the IP address of your printer in the web browser.
See "Dell™ Printer Configuration Web Tool.
"
2
Select
Print Server Settings
.
3
Click the
Security
tab.
4
Select
SSL/TLS
.
5
Click
Certificate Management
to display the
Certificate Management
page.
6
Select the category from the
Category
list.
7
Select the purpose of use from the
Certificate Purpose
list.
8
Click
Display the List
to display the
Certificate List
page.
NOTE:
If the list includes more than 20 certificates, click Next to display the next page.
9
Select the certificate to be exported.
10
Click
Certificate Details
to display the
Certificate Details
page.
11
To export the selected certificate, click
Export this certificate
.
Setting the Features
You can set various security features using digital certificates.
See the following for details:
• "Setting the SSL/TLS-use Server Certificate (HTTP/IPP)"
• "Setting SMTP-SSL/TLS Communication"
• "Setting LDAP-SSL/TLS Communication"
• "Setting for Wireless LAN WPA-Enterprise (EAP-TLS)"
NOTE:
This feature is available on the Dell Cloud Multifunction Printer | H815dw only.
• "Setting for Wireless LAN WPA-Enterprise (PEAPV0-MS-CHAPV2, EAP-TTLS PAP, EAP-TTLS CHAP)"
NOTE:
This feature is available on the Dell Cloud Multifunction Printer | H815dw only.
420
Using Digital Certificates
Setting the SSL/TLS-use Server Certificate (HTTP/IPP)
NOTE:
To manage digital certificates, you must set up HTTPS communication. For details, see "Preparing to Manage
Certificates."
1
Import the certificate to be used with the SSL/TLS-use server. For more information, see "Importing a Digital
Certificate."
2
Set the certificate to be used with the SSL/TLS-use server. For more information, see "Setting a Digital
Certificate."
3
Confirm whether the certificate is set correctly. For more information, see "Confirming the Settings of a Digital
Certificate."
NOTE:
Confirm whether the newly set certificate, not the self-signed certificate, is associated.
4
After restarting the printer, the certificate set as described above is used as the server certificate when executing
communication with HTTP/IPP-SSL/TLS.
Setting SMTP-SSL/TLS Communication
1
Select
Print Server Settings
from the left side of the page.
2
Click the
Security
tab.
3
Select
SSL/TLS
.
4
Select
Enable
from the
SMTP-SSL/TLS Communication
list.
5
Click
Apply New Settings
.
6
After restarting the printer, SMTP-SSL/TLS Communication is enabled.
Setting LDAP-SSL/TLS Communication
1
Select
Print Server Settings
from the left side of the page.
2
Click the
Security
tab.
3
Select
SSL/TLS
.
4
Select the
Enable
check box for
LDAP-SSL/TLS Communication
.
5
Click
Apply New Settings
.
6
After restarting the printer, LDAP-SSL/TLS Communication is enabled.
Setting for Wireless LAN WPA-Enterprise (EAP-TLS)
NOTE:
This feature is available on the Dell Cloud Multifunction Printer | H815dw only.
NOTE:
To manage digital certificates, you must set up HTTPS communication. For details, see "Preparing to Manage
Certificates."
NOTE:
WPA-Enterprise is available only when infrastructure is selected as the network type.
NOTE:
Be sure to import the certificate with Internet Explorer
®
.
NOTE:
After importing a PKCS#12 format certificate, the secret key is not exported even if you execute exporting.
1
Import the certificate to be used with Wireless LAN (server or root certificate). For details, see "Importing a Digital
Certificate."
2
Set the digital certificate for wireless LAN (server or root certificate).
a
Launch
Dell Printer Configuration Web Tool
.
b
Select
Print Server Settings
.
c
Click the
Security
tab.
Using Digital Certificates
421
d
Select
SSL/TLS
.
e
Click
Certificate Management
to display the
Certificate Management
page.
f
Select
Trusted Certificate Authorities
within
Category
.
g
Select
Wireless LAN (Server)
from the
Certificate Purpose
list.
h
From
Certificate Order
, select how the certificates are sorted in
Certificate List
. This setting is not necessary
if you do not need to specify the order for the certificates.
i
Click
Display the List
to display the
Certificate List
page.
j
Select the certificate to associate. At this time, confirm that
Valid i ty
of the certificate selected is set to
Valid
.
k
Click
Certificate Details
to display the
Certificate Details
page.
l
Confirm the content, and click
Use This Certificate
at the upper-right corner.
3
Confirm whether the certificate is set correctly. For details, see "Confirming the Settings of a Digital Certificate."
4
Import the certificate to be used with Wireless LAN (client or client certificate). For details, see "Importing a
Digital Certificate."
5
Set the digital certificate for wireless LAN (client or client certificate).
a
Launch
Dell Printer Configuration Web Tool
.
b
Select
Print Server Settings
.
c
Click the
Security
tab.
d
Select
SSL/TLS
.
e
Click
Certificate Management
to display the
Certificate Management
page.
f
Select
Local Device
within
Category
.
g
Select
Wireless LAN (Client)
from the
Certificate Purpose
list.
h
From
Certificate Order
, select how the certificates are sorted in
Certificate List
. This setting is not necessary
if you do not need to specify the order for the certificates.
i
Click
Display the List
to display the
Certificate List
page.
j
Select the certificate to associate. At this time, confirm that
Valid i ty
of the certificate selected is set to
Valid
.
k
Click
Certificate Details
to display the
Certificate Details
page.
l
Confirm the content, and click
Use This Certificate
at the upper-right corner.
6
Confirm whether the certificate is set correctly. For details, see "Confirming the Settings of a Digital Certificate."
7
Set WPA-Enterprise for EAP-TLS.
a
Launch
Dell Printer Configuration Web Tool
.
b
Click the
Print Server Settings
tab.
c
Select
Wi-Fi
.
d
Select
WPA-Enterprise-AES/WPA2-Enterprise-AES
or
Mixed Mode Enterprise
from the
Encryption
list of
Security Settings
.
NOTE:
WPA-Enterprise-AES/WPA2-Enterprise-AES or Mixed Mode Enterprise becomes available only when the
following steps are set correctly.
•Importing a Digital Certificate
•Setting a Digital Certificate
•Confirming the Settings of a Digital Certificate
e
Set
EAP-Identity
of
WPA-Enterprise
.
f
Select
EAP-TLS
from the
Authentication Method
list of
WPA-Enterprise
.
422
Using Digital Certificates
g
Click
Apply New Settings
.
Setting for Wireless LAN WPA-Enterprise (PEAPV0-MS-CHAPV2, EAP-TTLS PAP, EAP-TTLS CHAP)
NOTE:
This feature is available on the Dell Cloud Multifunction Printer | H815dw only.
NOTE:
To manage digital certificates, you must set up HTTPS communication. For details, see "Preparing to Manage
Certificates."
NOTE:
WPA-Enterprise is available only when infrastructure is selected as the network type.
NOTE:
Be sure to import the certificate with Internet Explorer
®
.
NOTE:
After importing a PKCS#12 format certificate, the secret key is not exported even if you execute exporting.
1
Import the certificate to be used with Wireless LAN (server or root certificate). For details, see "Importing a Digital
Certificate."
2
Set the digital certificate for wireless LAN (server or root certificate).
a
Launch
Dell Printer Configuration Web Tool
.
b
Select
Print Server Settings
.
c
Click the
Security
tab.
d
Select
SSL/TLS
.
e
Click
Certificate Management
to display the
Certificate Management
page.
f
Select
Trusted Certificate Authorities
within
Category
.
g
Select the purpose of use from the
Certificate Purpose
list.
h
Click
Display the List
to display the
Certificate List
page.
i
Select the certificate to associate. At this time, confirm that
Valid i ty
of the certificate selected is set to
Valid
.
j
Click
Certificate Details
to display the
Certificate Details
page.
k
Confirm the content, and click
Use This Certificate
at the upper-right corner.
3
Confirm whether the certificate is set correctly.
a
Launch
Dell Printer Configuration Web Tool
.
b
Select
Print Server Settings
.
c
Click the
Security
tab.
d
Select
SSL/TLS
.
e
Click
Certificate Management
to display the
Certificate Management
page.
f
Select the category from the
Category
list.
g
Select
Wireless LAN (Server)
from the
Certificate Purpose
list.
h
From
Certificate Order
, select how the certificates are sorted in
Certificate List
. This setting is not necessary
if you do not need to specify the order for the certificates.
i
Click
Display the List
to display the
Certificate List
page.
j
The certificate displayed with an asterisk as "
*Valid
" in the
Valid i ty
column is the certificate associated with
the use purpose and actually used.
4
Set WPA-Enterprise for PEAPV0-MS-CHAPV2, EAP-TTLS PAP, or EAP-TTLS CHAP.
a
Launch
Dell Printer Configuration Web Tool
.
b
Click the
Print Server Settings
tab.
c
Select
Wi-Fi
.
Using Digital Certificates
423
d
Select
WPA-Enterprise-AES/WPA2-Enterprise-AES
or
Mixed Mode Enterprise
from the
Encryption
list of
Security Settings
.
NOTE:
WPA-Enterprise-AES/WPA2-Enterprise-AES or Mixed Mode Enterprise becomes available only when the
following steps are set correctly.
•Importing a Digital Certificate
•Setting a Digital Certificate
•Confirming the Settings of a Digital Certificate
e
Set
EAP-Identity
,
Login Name
, and
Password
of
WPA-Enterprise
.
f
Select either of the following from the
Authentication Method
list of
WPA-Enterprise
:
•
PEAPV0 MS-CHAPV2
•
EAP-TTLS PAP
•
EAP-TTLS CHAP
g
Click
Apply New Settings
.
424
Using Digital Certificates
Understanding Printer Messages
425
29
Understanding Printer Messages
The touch panel displays error messages describing the current state of the printer and indicates possible printer
problems you must resolve. This chapter provides a list of status codes or error messages, and informs you what you
can do to clear error messages. When you contact customer support about an error, have the status codes and error
messages ready.
CAUTION:
When an error occurs, the print data remaining on the printer and the information accumulated in the memory of
the printer may be corrupted.
NOTE:
An status code is listed in an error message.
NOTE:
For status codes that are not listed in this chapter, refer to instructions in each error messages.
Status Codes
Status-Code What you can do
004-310 Turn off the printer. Make sure that the tray is correctly installed, and turn on the printer. Contact customer
support if this failure is repeated.
005-110 Remove the jammed documents.
005-112 Open the DADF cover and remove the jammed documents.
005-121
005-124 Open the DADF cover and remove all documents.
005-301 Close the DADF cover.
005-900 Open the DADF cover and remove the jammed documents.
009-363 Turn off the printer. Make sure that the toner cartridge is correctly installed, and turn on the printer.
Contact customer support if this failure is repeated. For more information about installing the toner
cartridge, see "Replacing the Toner Cartridge."
009-370 Turn off the printer. Make sure that the black toner cartridge is correctly installed, and turn on the printer.
Contact customer support if this failure is repeated. For more information about installing the toner
cartridge, see "Replacing the Toner Cartridge."
010-317 Turn off the printer, wait for 40 minutes to let the fusing unit cool, and then make sure that the fusing unit
is fully installed. For more information about installing the fusing unit, see "Replacing the Fusing Unit, the
Transfer Unit, and the Retard Roller."
010-351 Turn off the printer. Remove the used fusing unit, and install a new fusing unit. For more information about
replacing the fusing unit, see "Replacing the Fusing Unit, the Transfer Unit, and the Retard Roller."
010-377 Turn off the printer. Confirm that the fusing unit is correctly installed, and turn on the printer. Contact
customer support if this failure is repeated. For more information about installing the fusing unit, see
"Replacing the Fusing Unit, the Transfer Unit, and the Retard Roller."
010-421 It is time to replace the fusing unit soon. Replace the fusing unit, following the procedures in "Replacing the
Fusing Unit, the Transfer Unit, and the Retard Roller."
010-910 Either one of the two envelope switches is not set to the correct position. Open the rear cover, and slide both
the envelope switches on the fusing unit to the correct position. For more information about setting the
envelope mode, see "To Set the Printer to the Envelope Mode."
010-911 The printer is not set to the envelope mode. To print on envelopes, it is recommended to set the printer to
the envelope mode. Open the rear cover, and slide both the envelope switches on the fusing unit to the
position.
426
Understanding Printer Messages
010-912 The printer is set to the envelope mode. To cancel the envelope mode, open the rear cover, and slide both
the envelope switches on the fusing unit to the position. For more information about canceling the
envelope mode, see "To Cancel the Envelope Mode."
010-913 The printer is set to the envelope mode. To cancel the envelope mode, open the rear cover, and slide both
the envelope switches to the position. For more information, see "To Cancel the Envelope Mode."
016-338 Turn off the printer, and turn it on again. Contact customer support if this failure is repeated.
016-404 Contact your system administrator. For more information about digital certificate problems, see "Digital
Certificate Problems."
016-405 Security setting mismatch. Initialize the security setting, and then restart the printer. Contact your system
administrator for the security resetting.
016-503 Unable to resolve the e-mail SMTP server hostname. Tap
Close
, or wait for 60 seconds for the printer to
recover. Check if SMTP server and DNS server are set correctly.
016-504 Unable to resolve the e-mail POP3 server hostname. Tap
Close
, or wait for 60 seconds for the printer to
recover. Check if user name and password for POP3 server and DNS server are set correctly.
016-505 E-mail POP3 server login error. Tap
Close
, or wait for 60 seconds for the printer to recover. Check if user
name and password used for POP3 server are set correctly.
016-506 SMTP server is not configured. Tap
Close
, or wait for 60 seconds for the printer to recover. Check if
SMTP server or POP server is set.
016-507 E-mail SMTP server login error. Tap
Close
, or wait for 60 seconds for the printer to recover. Check if user
name and password used for SMTP server are set correctly.
016-520 IPsec certificate error. (Certificate error of the printer.) The certificate of the printer is invalid. Contact your
system administrator. Reset the certificate from other connectable clients with Dell™ Printer
Configuration Web Tool. If no device can be connected, disconnect Ethernet cable, turn off the IPsec, and
then reset the certificate with Dell Printer Configuration Web Tool.
016-521 IPsec certificate error. (Remote device certification verification error.) The certificate of the destination
client is invalid. Contact your system administrator. Confirm the certificate of the destination client and
reset.
016-530 Authentication server access error. Turn off the printer, and turn it on again. Check the access settings for
the authentication server and try again. Contact customer support if this failure is repeated.
016-541 A wireless certificate (server or client) cannot be correctly referenced while using Wireless LAN
WPA-Enterprise or WPA2-Enterprise. Ask your system administrator to connect the printer with a wired
network, initialize the wireless settings, import the wireless certificate, and set WPA-Enterprise or
WPA2-Enterprise again.
016-542 A server certificate error has occurred when acquiring the certificate with the operation of WPA-Enterprise
or WPA2-Enterprise. This is a problem in the server certificate, such as the validity period has expired for
the server certificate being used with the Radius server. Ask your system administrator to confirm the server
certificate being used with the Radius server.
016-543 A wireless certificate (server or client) corruption error has occurred while using the Wireless LAN
WPA-Enterprise or WPA2-Enterprise. Ask your system administrator to connect the printer with a wired
network, initialize the wireless settings, import the wireless certificate, and set WPA-Enterprise or
WPA2-Enterprise again.
016-718 Error relating to USB Direct Print problems has occurred. While the USB memory is still inserted, set
Image Types
to
Photos(Standard Quality)
in Print Settings under the
Print
PDF/TIFF
menu and try printing again. For more information about this setting, see "Image Types."
016-720 Error relating to PDL emulation problems has occurred. Change the Print Mode setting in the Graphics tab
of the printer driver. Contact customer support if this failure is repeated.
016-756 Printing in the prohibited time. Contact your system administrator.
016-757 The account is not registered. Contact your system administrator.
Status-Code What you can do
Understanding Printer Messages
427
016-758 The function cannot be used. Contact your system administrator.
016-759 Printable page limit is exceeded. Contact your system administrator.
016-764 An error occurs when the printer connected to the SMTP server. Tap
Close
, or wait for 60 seconds for the
printer to recover. Check the SMTP server settings or contact the SMTP server administrator.
016-765 The capacity of the SMTP server is not enough. Tap
Close
, or wait for 60 seconds for the printer to
recover. Contact the SMTP server administrator.
016-766 The e-mail exceeds the SMTP server size restriction. Tap
Close
, or wait for 60 seconds for the printer to
recover. Contact the SMTP server administrator.
016-767 The e-mail address of the recipient is incorrect. Tap
Close
, or wait for 60 seconds for the printer to recover.
Check e-mail address, and try scanning again.
016-768 The e-mail address of the sender is incorrect. Tap
Close
, or wait for 60 seconds for the printer to recover.
Check e-mail address, and try scanning again.
016-786 A timeout error occurs when sending or receiving scanned data. Tap
Close
, or wait for 60 seconds for the
printer to recover. Check if the Ethernet cable is connected properly. If there is no problem with the
Ethernet cable, contact server administrator.
016-790 Network connection error. (IP address is not determined.) Tap
Close
, or wait for 60 seconds for the printer
to recover. Check if the Ethernet cable is connected properly. If there is no problem with the Ethernet cable,
contact server administrator.
016-799 Tap
Close
to clear the message and cancel the current print job. Confirm the configuration of the printer
on the printer driver.
016-930 The device is not supported. Remove it from the front USB port.
016-931 The USB hub is not supported. Remove it from the front USB port.
016-985 Tap
Close
, or wait for 60 seconds for the printer to recover. Retry scanning by lowering the resolution
setting or changing the file format of the scanned image.
016-986
024-910 The paper size set is different from the specified size. Load the specified paper in tray1. To load paper in
tray1, see "Loading Print Media."
024-911 The paper size set is different from the specified size. Load the specified paper in the optional 550-sheet
feeder (tray2). To load paper in tray2, see "Loading Print Media."
024-914 The paper size set is different from the specified size. Load the specified paper in the multipurpose feeder
(MPF). To load paper in the MPF, see "Loading Print Media."
024-965 Confirm that the size and type specified in the tray settings matches the size and type of paper loaded in the
tray.
024-966
024-969
026-721 Check your USB memory:
• If the file size or the number of files exceeds the limit of your USB memory.
• If your USB memory is write-protected.
027-446 Change the IPv6 address to avoid duplication. Turn off the printer, and turn it on again.
027-452 Change the IPv4 address to avoid duplication. Turn off the printer, and turn it on again.
031-521 SMB server login error. Tap
Close
, or wait for 60 seconds for the printer to recover. Confirm login-able
computer with your system administrator.
031-522 SMB server login error. Tap
Close
, or wait for 60 seconds for the printer to recover. Check if login name
(domain name and user name) and password are correct.
031-523 Invalid SMB share name. Tap
Close
, or wait for 60 seconds for the printer to recover. Check the share
name you specified.
Status-Code What you can do
428
Understanding Printer Messages
031-524 Exceeded the SMB server user account limit. Tap
Close
, or wait for 60 seconds for the printer to recover.
Check the number of users who use the server at the same time is not exceeding the upper limit.
031-525 SMB destination client permission error. Tap
Close
, or wait for 60 seconds for the printer to recover.
Check if the specified user can read and write file at the storage location.
031-526 Unable to resolve the SMB server hostname. Tap
Close
, or wait for 60 seconds for the printer to recover.
Check DNS connection, or check if forwarding destination server is registered with DNS.
031-527 Unable to resolve the SMB server hostname. Tap
Close
, or wait for 60 seconds for the printer to recover.
Set DNS address, or set forwarding destination server address as IP address.
031-528 Unable to connect to the SMB server. Tap
Close
, or wait for 60 seconds for the printer to recover. Check if
the printer can communicate via network with the forwarding destination SMB server. For example, check
the following:
• Connection of an Ethernet cable
•TCP/IP setting
• Communication with Port 137 (UDP), 138 (UDP), and 139 (TCP).
For communication beyond the subnet, contact your system administrator.
031-529 SMB server login error. (Invalid password.) Tap
Close
, or wait for 60 seconds for the printer to recover.
Check if password is correct.
031-530 The SMB share folder was not found on the specified SMB server. Tap
Close
, or wait for 60 seconds for
the printer to recover. Check the following:
• Check if the storage location is correct.
• Check if the file name you specified can be used when creating a file on the SMB server.
• Have your system administrator check the DFS setting, and directly specify the SMB server, share name, and
storage location according to the checked settings.
031-531 Unable to get a file or folder name on the SMB server. Tap
Close
, or wait for 60 seconds for the printer to
recover. Check access right of the folder you specified.
031-532 SMB scan file or folder name limit exceeded. Tap
Close
, or wait for 60 seconds for the printer to recover.
Change file name and forwarding destination folder, or move or delete file in forwarding destination folder.
031-533 Unable to write a file in the SMB server. Tap
Close
, or wait for 60 seconds for the printer to recover. Check
the following:
• If the file name you specified is not used by other users.
• If file or folder that has the same name as the one you specified already exists.
031-534 Unable to create a folder on the SMB server. Tap
Close
, or wait for 60 seconds for the printer to recover.
Check the following:
• If the file name you specified is not used by other users.
• If file or folder that has the same name as the one you specified already exists.
031-535 Unable to delete a file on the SMB server. Tap
Close
, or wait for 60 seconds for the printer to recover.
Check if other user is not operating file in storage location you specified.
031-536 Unable to delete a folder on the SMB server. Tap
Close
, or wait for 60 seconds for the printer to recover.
Check if other user is not operating file in storage location you specified.
031-537 SMB server capacity exceeded. Tap
Close
, or wait for 60 seconds for the printer to recover. Check if
storage location has free space.
031-539 The specified SMB server is invalid. Tap
Close
, or wait for 60 seconds for the printer to recover. Check if
server name is correct.
031-540 The specified domain name is invalid. Tap
Close
, or wait for 60 seconds for the printer to recover. Check
if domain name is correct.
Status-Code What you can do
Understanding Printer Messages
429
031-541 Invalid user name specified for SMB server. Tap
Close
, or wait for 60 seconds for the printer to recover.
Check if login name (user name) is correct.
031-542 TCP/IP not initialized. Tap
Close
, or wait for 60 seconds for the printer to recover. Wait for a while and try
the same operation again. Contact customer support if this failure is repeated.
031-543 SMB server login error. Tap
Close
, or wait for 60 seconds for the printer to recover. Check login permitted
time with your system administrator.
031-544 SMB server login error. (Expired password.) Tap
Close
, or wait for 60 seconds for the printer to recover.
Check the password valid period with your system administrator.
031-545 SMB server login error. (Password change required.) Tap
Close
, or wait for 60 seconds for the printer to
recover. Check necessity of password change with your system administrator.
031-546 SMB server login error. (Invalid user is specified.) Tap
Close
, or wait for 60 seconds for the printer to
recover. Contact your system administrator for the destination server settings.
031-547 SMB server login error. (The specified user is restricted from accessing the SMB server.) Tap
Close
, or wait
for 60 seconds for the printer to recover. Contact your system administrator for the destination server
settings.
031-548 SMB server login error. (Logon time of SMB destination expired.) Tap
Close
, or wait for 60 seconds for
the printer to recover. Contact your system administrator for the destination server settings.
031-549 SMB server login error. Specified user is restricted, and a null password is prohibited. Tap
Close
, or wait
for 60 seconds for the printer to recover. On server security settings, check access permission of null
password user.
031-550 Append command not supported by SMB server. Tap
Close
, or wait for 60 seconds for the printer to
recover. Check if the printer has access rights to append data to the SMB server. Check if server supports
SMB append command.
031-551 Rename command not supported by SMB server. Tap
Close
, or wait for 60 seconds for the printer to
recover. Check if the printer has access rights to rename data on the SMB server. Check if server supports
SMB append command.
031-552 Job canceled. Tap
Close
, or wait for 60 seconds for the printer to recover. Change the file name that
already exists on FTP server.
031-574 Unable to resolve the FTP server hostname. Tap
Close
, or wait for 60 seconds for the printer to recover.
Check DNS connection, or check if name of forwarding destination server is registered with DNS.
031-575 Unable to resolve the FTP server hostname. Tap
Close
, or wait for 60 seconds for the printer to recover.
Set DNS address, or set forwarding destination server address as IP address.
031-576 Unable to connect to the FTP server. Tap
Close
, or wait for 60 seconds for the printer to recover. Check if
the printer communicates with forwarding destination FTP server. For example, check connection of
Ethernet cable and if the IP address of the server is correct.
031-578 FTP server login error. Tap
Close
, or wait for 60 seconds for the printer to recover. Check if login name
(user name) and password are correct.
031-579 Invalid FTP subdirectory path. Tap
Close
, or wait for 60 seconds for the printer to recover. Check if
storage location is correct.
031-580 Failed to obtain a file or folder name of the FTP server. Tap
Close
, or wait for 60 seconds for the printer to
recover. Check server access right.
031-581 FTP scan file or folder name limit exceeded. Tap
Close
, or wait for 60 seconds for the printer to recover.
Change file name and forwarding destination folder, or move or delete file in forwarding destination folder.
031-582 Unable to write a scan file to the FTP server location. Tap
Close
, or wait for 60 seconds for the printer to
recover. Check if the file name you specified can be created in storage location. Check if storage location has
free space.
Status-Code What you can do
430
Understanding Printer Messages
031-584 Unable to create a scan folder on the FTP server. Tap
Close
, or wait for 60 seconds for the printer to
recover. Check if the folder name you specified can be created in storage location. Check if the folder that
has the same name as the one you specified already exists.
031-585 Unable to delete a file on the FTP server. (DEL command failure.) Tap
Close
, or wait for 60 seconds for
the printer to recover. Check server access rights.
031-587 Unable to delete a folder on the FTP server. (RMD command failure.) Tap
Close
, or wait for 60 seconds
for the printer to recover. Check server access rights.
031-588 Unable to write a file to the FTP server location. Tap
Close
, or wait for 60 seconds for the printer to
recover. Check if storage location has free space.
031-590 Job canceled. Tap
Close
, or wait for 60 seconds for the printer to recover. Change the file name that
already exists on FTP server.
031-594 FTP transfer type error. (TYPE command failure.) Tap
Close
, or wait for 60 seconds for the printer to
recover. Try the same operation again. Contact customer support if this failure is repeated.
031-595 FTP data port error. (PORT command failure.) Tap
Close
, or wait for 60 seconds for the printer to recover.
Try the same operation again. Contact customer support if this failure is repeated.
031-598 FTP append data error. (APPE command failure.) Tap
Close
, or wait for 60 seconds for the printer to
recover. Check if the printer has access rights to append data to the FTP server. Check if server supports
FTP append command.
031-599 FTP rename file error. (RNFR command failure.) Tap
Close
, or wait for 60 seconds for the printer to
recover. Check if the printer has access rights to rename data on the FTP server. Check if server supports
FTP rename command.
033-513 Tap
Close
, or wait for 60 seconds for the printer to recover. Try the following:
• Print the received fax, or wait for a while until sending a fax is completed.
• Print the fax job stored using the Secure Receive feature.
For more information about the Secure Receive feature, see "Using the Secure Receiving Mode."
033-527 Tap
Close
, or wait for 60 seconds for the printer to recover. Wait for a while until the printer is not busy,
and try again.
033-528 Tap
Close
, or wait for 60 seconds for the printer to recover. Check the available time period for the FAX,
and try again.
033-762 Tap
Close
, or wait for 60 seconds for the printer to recover. The printer rejects faxes sent from unwanted
numbers. For more information, see "Junk Fax Setup."
033-776 The size of the fax document data is too large and may have exceeded the space available in memory. Lower
the scan resolution rate and then try scanning again. For details, see "Adjusting the Document Resolution."
033-788 Tap
Close
, or wait for 60 seconds for the printer to recover. Try the following:
• Remove the received fax, or wait for a while until sending a fax is completed.
• Print the fax job stored using the Secure Receive feature.
For more information about the Secure Receive feature, see "Using the Secure Receiving Mode."
034-515 Tap
Close
, or wait for 60 seconds for the printer to recover. Try the following:
•Try the same operation.
• Check the printer or remote machine if the memory is full.
Status-Code What you can do
Understanding Printer Messages
431
034-791 Tap
Close
, or wait for 60 seconds for the printer to recover. Check if the telephone line cord is connected
properly. If the line connection is correct, check the following:
• If Tone/Pulse setting is correct.
For more information about Tone/Pulse setting, see "Tone / Pulse."
If Tone/Pulse setting is correct, check the following:
• If the remote machine can receive a fax.
035-701 Tap
Close
, or wait for 60 seconds for the printer to recover. Check the following:
• Status of the remote machine
• Tone/Pulse setting
For more information about Tone/Pulse setting, see "Tone / Pulse."
035-708 Tap
Close
, or wait for 60 seconds for the printer to recover. Try the following:
•Try the same operation.
• Reduce the modem speed.
For more information about modem speed, see "Modem Speed."
035-717 Tap
Close
, or wait for 60 seconds for the printer to recover. Reduce the modem speed. For more
information about modem speed, see "Modem Speed."
035-718 Tap
Close
, or wait for 60 seconds for the printer to recover. Check the status of the remote machine.
035-720 Tap
Close
, or wait for 60 seconds for the printer to recover. Check the features of the remote machine.
035-781 Tap
Close
, or wait for 60 seconds for the printer to recover. Check if the remote machine is busy.
042-700 Wait for a while until the printer cools down. Contact customer support if this failure is repeated.
050-130 Open the rear cover and remove any jammed paper.
050-131
050-132 Pull out MPF, tray1 and tray2, and remove any jammed paper. If the jammed paper cannot be removed,
open the rear cover to remove it.
050-133 Pull out MPF, tray1, and tray2. Remove any jammed paper, return paper trays, and then tap
OK
.
050-134 Pull out MPF and tray1, remove any jammed paper, and then tap
OK
.
050-142 Pull out MPF and tray1. Open rear cover and remove any jammed paper.
077-300 Close the front cover.
077-302 Close the rear cover.
091-411 The time to replace the drum cartridge is coming soon. Prepare the new drum cartridge.
091-479 Open the front cover. Remove the used drum cartridge, and install a new drum cartridge. For more
information about replacing the drum cartridge, see "Replacing the Drum Cartridge."
091-914 Reinstall the drum cartridge. If the message remains, replace the cartridge. For more information about
replacing the drum cartridge, see "Replacing the Drum Cartridge."
091-921 Make sure that the drum cartridge is fully installed. For more information about installing the drum
cartridge, see "Replacing the Drum Cartridge."
091-931 Remove the used drum cartridge, and install a new cartridge. For more information about replacing the
drum cartridge, see "Replacing the Drum Cartridge."
091-942 Reinstall the drum cartridge. If the message remains, replace the cartridge. For more information about
replacing the drum cartridge, see "Replacing the Drum Cartridge."
091-963 Remove the unsupported drum cartridge, and install a supported drum cartridge. For more information
about installing the drum cartridge, see "Replacing the Drum Cartridge."
093-426 The time to replace the toner cartridge is coming soon. Prepare the new toner cartridge.
Status-Code What you can do
432
Understanding Printer Messages
Error Messages
093-922 Open the front cover, and pull out the toner cartridge. Shake it five or six times, and reinstall it. For more
information about replacing the toner cartridge, see "Replacing the Toner Cartridge."
093-933 Remove the used toner cartridge, and install a new cartridge. For more information about replacing the
toner cartridge, see "Replacing the Toner Cartridge."
093-963 Remove the unsupported toner cartridge, and install a supported toner cartridge. For more information
about installing the toner cartridge, see "Replacing the Toner Cartridge."
093-973 Make sure that the toner cartridge is fully installed. For more information about installing the toner
cartridge, see "Replacing the Toner Cartridge."
116-722 Tap
Close
for the printer to recover. Check the Web Services on Devices (WSD) scan address and the
destination computer, and then try scanning again. Contact your system administrator.
142-700 Do not start another print job until the warning message disappears.
193-700 When the genuine toner cartridge is installed, change the Non-Dell Toner setting to disable using the Dell
Printer Configuration Web Tool or the Tool Box.
Message Cause Action
Cannot access the LDAP address
book. Consult your network
administrator if this error persists.
The printer fails to authenticate against an
authentication server.
Check the server settings. If the error
persists, consult your network administrator.
An SSL/TLS authentication error on
connection to the LDAP server; an SSL/TLS
authentication internal error occurs.
If the error persists, consult your network
administrator.
Cannot access the LDAP address
book. The LDAPS server certificate
is not correct.
An SSL/TLS authentication error on
connection to the LDAP server; the server
certificate data is incorrect.
Check the root certificate of the LDAP
server SSL/TLS certificate on the printer.
Cannot access the LDAP address
book. The LDAPS SSL/TLS client
certificate is not set.
An SSL/TLS authentication error on
connection to the LDAP server; the LDAP
server cannot acquire an SSL/TLS client
certificate.
Check that an SSL/TLS client certificate is
correctly imported into the printer.
Cannot access the LDAP address
book. The server names of LDAPS
and the SSL/TLS certificate do not
match.
An SSL/TLS authentication error on
connection to the LDAP server; the server
certificate for the LDAP server is not yet
valid or has expired.
Change to a valid LDAP server SSL/TLS
certificate.
An SSL/TLS authentication error on
connection to the LDAP server; the LDAP
server name does not match the certificate.
Set the LDAP server address on the printer
to match the address on the LDAP server
SSL/TLS certificate.
Cannot access the LDAP address
book. The time settings of the
printer and the Kerberos server do
not match.
The printer and the Kerberos server clocks
have a time difference that exceeds the
Kerberos server clock skew value.
Check that the printer and the Kerberos
server clocks have the correct time.
Cannot connect to server. Check the
server settings.
The specified server settings such as IP
address and realm/domain name are
incorrect.
Make sure that the correct IP address/host
name, port number, realm/domain name,
and search directory root are specified in IP
Address / Host Name & Port, Domain
Name, and Search Directory Root on the
Dell Printer Configuration Web Tool. (See
"Kerberos Server" and "LDAP Server.")
Status-Code What you can do
Understanding Printer Messages
433
The LDAP or Kerberos version on the server
is not compatible with the printer.
Consult your network administrator.
The server is down. Check that the server is functioning
normally.
Change the server settings and
confirm the server connection.
The printer cannot search for destinations
within the specified time.
Increase the time setting for Search Time-
Out on the Dell Printer Configuration Web
Tool. (See "Authentication System" and
"LDAP Server.")
Check that the printer and the server are
properly connected with an Ethernet cable.
If there are not any problems with the
connection and the error persists, the server
settings may have been changed. Consult
your network administrator.
Check the authentication settings. The login name and password for access to
an authentication server are incorrect.
Make sure that the correct login name and
password are specified in Login Name and
Password on the Dell Printer Configuration
Web Tool. (See "Kerberos Server" and
"LDAP Server.")
Invalid search characters or LDAP
User Mapping incorrectly configured
for Configuration Web Tool.
The LDAP search filter fails to work properly
as special characters are used in your search
condition or on the LDAP User Mapping
page on the Dell Printer Configuration
Web Tool.
Remove special characters, and then search
again. (See "LDAP User Mapping.")
Network connection is not ready. Try
again later.
You have started searching for destinations
before the IP address is set for the printer.
Wait for a while, and then search again.
No attribute or invalid name.
Confirm address info. on server.
The address information on the server
contain incorrect data or are insufficient to
get your search request.
Check the address information registered on
the server or consult your network
administrator.
No Entries. The printer cannot find any destinations
that meet your search condition.
Ta p
OK
to return to the Search Network
Address Book screen, and then specify a
new condition to search again.
Search Directory Root incorrectly
configured for Configuration Web
Tool.
The directories that do not exist in the
LDAP server are specified or an invalid DN
syntax is specified.
Make sure that valid values are specified in
Search Directory Root on the Dell Printer
Configuration Web Tool. (See "LDAP
Server.") Specify the origin of the search
with the correct DN syntax, as shown in the
following example:
dc=w2008ad,dc=addressbook,dc=net
Too many search results. Only a
maximum of 50 search scan be
displayed. Please refine your search if
needed.
The number of search results has exceeded
the limits (50 search results) the printer can
display.
Ta p
Close
to display the search results. If
you cannot find your desired destination on
the result list, specify a new condition to
search again.
Authentication server access Error
016-530
Restart the printer.
Some other error occurs regarding the LDAP
server address book.
Turn off the printer, and turn it on again. If
the error persists, consult your network
administrator.
Message Cause Action
434
Understanding Printer Messages
Specifications
435
30
Specifications
NOTE:
The images used in this manual are those of the Dell™ Cloud Multifunction Printer | H815dw unless otherwise mentioned.
Operating System Compatibility
Your Dell Cloud Multifunction Printer | H815dw and Dell Smart Multifunction Printer | S2815dn are compatible
with Microsoft
®
Windows Server
®
2003, Windows Server
®
2003 x64 Edition, Windows Server
®
2008, Windows
Server
®
2008 64-bit Edition, Windows Server
®
2008 R2, Windows Vista
®
, Windows Vista
®
64-bit Edition,
Windows
®
7, Windows
®
7 64-bit Edition, Windows
®
8, Windows
®
8 64-bit Edition, Windows Server
®
2012,
Windows
®
8.1, Windows
®
8.1 64-bit Edition, Windows Server
®
2012 R2, Windows
®
RT, Windows
®
RT 8.1,
Windows
®
10, Windows
®
10 64-bit Edition, Mac OS X 10.5, Mac OS X 10.6, Mac OS X 10.7, OS X 10.8, OS X 10.9,
OS X 10.10, Red Hat Enterprise Linux 6 Desktop (32/64bit), SUSE Linux Enterprise Desktop 11 (32/64bit), and
Ubuntu 12.04 LTS (32/64bit).
Power Supply
*
This condition is equivalent to Network standby mode, the power consumption in this condition is that all wired
network ports are connected and all wireless network ports are activated.
Dimensions
Height: 492 mm (19.37 inches) Width: 439 mm (17.28 inches) Depth: 438 mm (17.24 inches)
Weight (including toner cartridge and drum cartridge): 19.0 kg (41.90 lb)
Memory
Rated voltage 220 VAC - 240 VAC 110 VAC - 127 VAC
Frequency 50/60 Hz 50/60 Hz
Current 6 A or less 11 A or less
Power consumption Ready
Sleep
Deep Sleep
Offline
52.0 W
14.0 W
2.8 W* (H815dw)
1.7 W* (S2815dn)
0 W
52.0 W
14.0 W
1.7 W
0 W
TEC value 2.7 kWh 2.8 kWh
Memory 1 GB
Speed DDR3-1066MHz
436
Specifications
Page Description Language (PDL)/Emulation, Operating System, and
Interface
MIB Compatibility
Management Information Base (MIB) is a database containing information about network devices (such as adapters,
bridges, routers, or computers). This information helps network administrators manage the network (analyze
performance, traffic, errors, and so on). Dell Cloud Multifunction Printer | H815dw and Dell Smart Multifunction
Printer | S2815dn comply with standard industry MIB specifications, allowing the printer to be recognized and
managed by various printer and network management software systems.
Environment
Operation
Print Quality Guarantee
Storage
Altitude
PDL/Emulations PCL 6, PCL5e, PostScript 3 Compatible, HBPL, XML Paper Specification (Host Based/PCL 6)
Operating systems Microsoft
®
Windows Server
®
2003, Windows Server
®
2003 x64 Edition, Windows Server
®
2008,
Windows Server
®
2008 64-bit Edition, Windows Server
®
2008 R2, Windows Vista
®
, Windows
Vista
®
64-bit Edition, Windows
®
7, Windows
®
7 64-bit Edition, Windows
®
8, Windows
®
8 64-bit
Edition, Windows Server
®
2012, Windows
®
8.1, Windows
®
8.1 64-bit Edition, Windows Server
®
2012 R2, Windows
®
10, Windows
®
10 64-bit Edition, Mac OS X 10.5, Mac OS X 10.6, Mac OS X
10.7, OS X 10.8, OS X 10.9, OS X 10.10, Red Hat Enterprise Linux 6 Desktop (32/64bit), SUSE
Linux Enterprise Desktop 11 (32/64bit), and Ubuntu 12.04 LTS (32/64bit).
Interfaces Standard local: USB 2.0
Standard wireless network (Dell Cloud
Multifunction Printer | H815dw only):
IEEE 802.11b/802.11g/802.11n
Standard wired network: 10Base-T/100Base-TX/
1000Base-T Ethernet
Temperature 10
°C - 32 °C
Relative humidity
10 % - 85 % RH (no condensation)
Temperature
15 °C - 28 °C
Relative humidity
20 % - 70 % RH (no condensation)
Temperature range
-20 °C to 40 °C (0 °F to 104 °F)
Storage humidity range
5 % - 85 % RH (no condensation)
Operating
Up to 3,100 m (10,170 feet)
Storage
Up to 3,100 m (10,170 feet)
Specifications
437
Cables
Your interconnection cable must meet the following requirements:
Print Specifications
Connection type Connection specifications and symbols
1Ethernet 10Base-T/100Base-TX/
1000Base-T
2USB USB 2.0
3Phone connector
4Wall jack connector
Item Description
Print resolution 600 dpi x 600 dpi
Print speed Simplex: 38 ppm (A4), 40 ppm (Letter)
Duplex: 22 ppm (A4), 24 ppm (Letter)
Paper size A4, B5, A5, B6, A6, Letter, Executive, Folio (8.5" x 13"), Legal, Statement,
Envelope #10, Monarch, DL, C5, Japanese Postcard
1
2
3
4
438
Specifications
Copy Specifications
Scanner Specifications
*1
: Windows
®
OS only
*2
: Only on Windows Vista
®
/Windows
®
7/Windows
®
8/Windows
®
8.1/Windows
®
10
Item Description
Copy resolution Optical: 600 dpi x 600 dpi
Copy speed 38 cpm (A4)/40 cpm (Letter) or more (When using the document glass to make
sequential copies of a document with pages scanned one by one.)
Simplex: 22 cpm (A4)/24 cpm (Letter) or more
Duplex: 7 cpm (A4/Letter) or more
(When using the Duplex Automatic Document Feeder (DADF) to make
sequential copies of multiple documents.)
Paper size A4, B5, A5, B6, A6, Letter, Executive, Folio (8.5" x 13"), Legal, Statement,
Envelope #10, Monarch, DL, C5, Japanese Postcard
Zoom rate Document glass: 25 % - 400 %, DADF: 25 % - 400 %
Multiple copies 1 - 99
Copy mode (=Original type) Text, Text & Photo, Photo
Scanning method Document glass: Document-fixed flatbed scanning
DADF: Carriage-fixed, document-feeding scanning (2- side scanning)
Item Description
Compatibility TWAIN, TWAIN-Net, Windows Image Acquisition (WIA)
*1
,
Scan Service for Web Services on Devices (WSD)
*2
Scan resolution Optical: 600 dpi x 300 dpi (Color only), 600 dpi x 400 dpi, 600 dpi x 600 dpi, 1,200
dpi x 1,200 dpi
Enhanced (Pull Scan):
• TWAIN – 50 x 50 to 9,600 x 9,600 dots/25.4 mm
• Windows Image Acquisition (WIA) – 75/100/150/200/300/400/600 dots/25.4 mm
Enhanced (Push Scan):
200(Default)/300/400/600 dots/25.4 mm
Color bit depth
24 bit
Mono bit depth
1 bit for Line art. 8 bit for Gray scale
Effective scanning length
Document glass: 297 mm. DADF: 355.6 mm
Effective scanning width
215.9 mm
Scan speed (Text mode)
Monochrome: 665 μs/line (600 dpi), 1330 μs/line (1200 dpi)
Color: 1330 μs/line (600 dpi), 2660 μs/line (1200 dpi)
Specifications
439
Facsimile Specifications
Wireless Connection Specifications
NOTE:
The wireless network connection feature is available on the Dell Cloud Multifunction Printer | H815dw only.
*1
EAP method supports PEAPv0, EAP-TLS, EAP-TTLS PAP, and EAP-TTLS CHAP.
*2
WPS 2.0 compliant.
Item Description
Compatibility ITU-T Super G3, ITU-T G3 ECM, ITU-T G3
Applicable line Public Switched Telephone Network (PSTN), Private Branch Exchange (PBX), or
Leased line (3.4 KHz/2-wire)
Data coding 1bit/JBIG/MMR/MR/MH
Max modem speed 33.6 Kbps
Transmission speed Approx. 3 seconds/page *Transmission time applies to memory transmission of
text data scanned in Standard resolution with ECM using only ITU-T No.1 Chart.
Scanning speed Document glass: approx. 3 seconds/A4 (at standard fax resolution mode) DADF:
approx. 5 seconds/Letter (at standard fax resolution mode), 7.5 seconds/Letter (at
fine fax resolution mode)
Maximum document length Document glass: 297 mm DADF: 355.6 mm
Paper size Letter, A4 (depending on a country)
Resolution Standard: R8 x 3.85 l/mm, Fine: R8 x 7.7 l/mm, Super Fine: 400 dpi x 400 dpi,
Photo: R8 x 7.7 1/mm
User memory 4 MB
Halftone 256 levels
Item Description
Connectivity technology Wireless
Compliant standards IEEE 802.11b, 802.11g, and 802.11n
Bandwidth 2.4 GHz
Data transfer rate IEEE 802.11n: 65 Mbps
IEEE 802.11g: 54, 48, 36, 24, 18, 12, 9, and 6 Mbps
IEEE 802.11b: 11, 5.5, 2, and 1 Mbps
Security 64 (40-bit key)/128 (104-bit key) WEP,
WPA- PSK (TKIP, AES), WPA2-PSK (AES), WPA-Enterprise (TKIP, AES)
*1
,
WPA2-Enterprise (AES)
*1
Wi-Fi Protected Setup (WPS)
*2
Push-Button Configuration (PBC),
Personal Identification Number (PIN)
Wireless mode Infrastructure, Ad-hoc, Wi-Fi Direct
440
Specifications
441
Maintaining Your Printer
31 Maintaining Your Printer.......................................................... 443
32 Clearing Jams............................................................................ 469
442
Maintaining Your Printer
443
31
Maintaining Your Printer
You need to complete certain tasks to maintain optimum print quality.
NOTE:
The images used in this manual are those of the Dell™ Cloud Multifunction Printer | H815dw unless otherwise mentioned.
Determining the Status of Supplies
If your printer is connected to the network, the Dell™ Printer Configuration Web Tool can provide instant feedback
on remaining toner level. Type the printer's IP address in your web browser to view this information. To use the E-
Mail Alert Setup feature that notifies you when the printer requires new supplies, type the desired e-mail address in
the e-mail list box.
On the touch panel screen, you can also confirm the following:
• Any supply or maintenance items that require attention replacing (However, the printer can only display
information about one item at a time).
• Amount of toner remaining in the toner cartridge.
Conserving Supplies
You can change several settings in your printer driver to conserve toner cartridge and paper.
Ordering Supplies
You can order consumables (toner cartridge and drum cartridge) from Dell online or by phone.
Using Dell Printer Configuration Web Tool
1
Start the Dell Printer Configuration Web Tool.
See "Starting the Dell Printer Configuration Web Tool."
2
Click the Order Supplies at:.
Using Dell Printer Hub or Dell Printer Management Tool for Windows®
1
Click
Start
All Programs
Dell Printers
Dell Printer Hub
or
Dell Printer Management Tool
.
For Windows
®
10, click the Start button
Dell Printer Hub
or
Dell Printer Management Tool
.
2
For the
Dell Printer Hub
, select the printer from
My Printers
.
For the
Dell Printer Management Tool
, select the printer displayed by default, or another printer from the drop-
down list on the upper-right corner of the screen.
3
Click
Supplies
.
4
Order consumables either from the web or phone.
If you are ordering from the web:
Supply Setting Function
Toner cartridge Toner Saver in the Others tab This check box allows the users to select a print mode that uses less
toner. The image quality will be lower when this feature is used.
Print media Multiple Up in the Layout tab The printer prints two or more pages on one side of a sheet.
Print media Duplex in the General tab The printer prints on both sides of a sheet of paper.
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Maintaining Your Printer
a
Select your printer type and printer name.
b
Click
Next
.
If you are ordering by phone:
Call the number that appears on the top-left corner of the window, or click
Contact Us
. To ensure that you get the
best service, have your Dell printer's Service Tag ready. See "Express Service Code and Service Tag."
For OS X
You can order consumables from the Status Monitor Widget. See "Status Monitor Widget (for OS X)."
For Linux
You can order consumables from the Status Monitor Console. See "Status Monitor Console (for Linux)."
Storing Print Media
To avoid potential paper feeding problems and uneven print quality, there are several things you can do:
• To achieve the best possible print quality, store print media in an environment where the temperature is
approximately 21 °C (70 °F) and the relative humidity is 40 %.
• Store cartons of print media on a pallet or shelf, rather than directly on the floor.
• If you store individual packages of print media out of the original carton, ensure that they rest on a flat surface so
the edges do not buckle or curl.
• Do not place anything on top of the print media packages.
Storing Consumables
Store consumables in their original packaging until you need to use them. Do not store consumables in:
• Temperatures greater than 40 °C (104 °F).
• An environment with extreme changes in humidity or temperature.
• Direct sunlight.
•Dusty places.
• A car for a long period of time.
• An environment where corrosive gases are present.
• A humid environment.
Maintaining Your Printer
445
Replacing the Toner Cartridge
WARNING:
Before performing any of the following procedures, read and follow the safety instructions in the
Important
Information
.
Dell toner cartridge is available only through Dell. You can order cartridge online at http://www.dell.com/supplies or
by phone. To order by phone, see "Contacting Dell."
It is recommended to use Dell toner cartridge for your printer. Dell does not provide warranty coverage for problems
caused by using accessories, parts, or components not supplied by Dell.
WARNING:
Never throw used toner cartridge into fire. The residual toner could explode resulting in burns and injuries.
WARNING:
Do not shake the used toner cartridge. This may cause toner spills.
Removing the Toner Cartridge
NOTE:
Ensure that you remove all the paper from the MPF and close the MPF cover before removing the toner cartridge.
1
After flipping up the operator panel until it clicks, grasp the grips on both sides of the front cover, and then pull it
down to open.
2
Grasp the toner cartridge lock lever, and then raise it upward to unlock.
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Maintaining Your Printer
3
Grasp the handle on the toner cartridge, and then pull it out.
WARNING:
Do not shake the toner cartridge. This may cause toner spills.
Installing a Toner Cartridge
1
Unpack a new toner cartridge.
2
Shake the new toner cartridge five or six times to distribute the toner evenly.
3
Make sure that the two tabs of the toner cartridge align with the grooves on the printer, and then insert it into the
printer until it clicks into place.
Maintaining Your Printer
447
4
Grasp the toner cartridge lock lever, and then pull it down until it stops.
5
Close the front cover, and put back the operator panel to the original position.
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Maintaining Your Printer
Replacing the Drum Cartridge
WARNING:
Before performing any of the following procedures, read and follow the safety instructions in the
Important
Information
.
CAUTION:
Protect the drum cartridge against bright light. If the front side cover remains open for more than 3 minutes, print
quality may deteriorate.
Removing the Drum Cartridge
1
After flipping up the operator panel until it clicks, grasp the grips on both sides of the front cover, and then pull it
down to open.
2
Grasp the handle on the front of the drum cartridge, and then pull it out halfway with one hand.
3
Hold both sides of the drum cartridge with your hands, and then pull it out completely.
Maintaining Your Printer
449
Installing a Drum Cartridge
1
Unpack a new drum cartridge.
CAUTION:
The protective cover of the drum comes off while inserting the drum cartridge into the cartridge slot. You do
not need to remove it in advance.
2
Hold both sides of the drum cartridge with your hands, insert the drum cartridge into the cartridge slot, and then
push it in halfway.
3
Grasp the handle on the front of the drum cartridge, and then push and install the drum cartridge until it stops.
4
To remove the toner cartridge from the old drum cartridge, grasp the toner cartridge lock lever, and then raise it
upward to unlock.
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Maintaining Your Printer
5
Grasp the handle on the toner cartridge, and then pull it out of the old drum cartridge.
WARNING:
Do not shake the toner cartridge. This may cause toner spills.
WARNING:
Keep the removed toner cartridge on a level surface.
6
Install the removed toner cartridge to the new drum cartridge in the printer. Make sure that the two tabs of the
toner cartridge align with the grooves on the printer, and then insert it into the printer until it clicks into place.
7
Grasp the toner cartridge lock lever, and then pull it down until it stops.
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451
8
Close the front cover, and put back the operator panel to the original position.
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Maintaining Your Printer
Replacing the Fusing Unit, the Transfer Unit, and the Retard Roller
You need to replace all three parts (the fusing unit, transfer unit, and retard roller) at a time. Both the transfer unit
and the retard roller for replacement come with a new fusing unit.
WARNING:
Before performing any of the following procedures, read and follow the safety instructions in the
Important
Information
.
Removing the Fusing Unit
1
Turn off the printer, and wait for 40 minutes.
2
Pull the rear cover handle to open the rear cover.
3
Raise the two gray levers on the both sides of the fusing unit to unlock.
4
Grasp the grips on both sides of the fusing unit, and then pull out the unit.
Maintaining Your Printer
453
Installing a Fusing Unit
1
Unpack a new fusing unit.
2
Remove the packing material from the fusing unit.
3
Insert the fusing unit into the printer until it clicks into place.
NOTE:
Hold both sides of the fusing unit with your hands.
NOTE:
Make sure that the fusing unit is firmly set in the slots and cannot be moved easily.
4
Lower the two gray levers to lock the fusing unit.
NOTE:
After replacing the fusing unit, be sure to initialize its life counter by following the instructions in the accompanying
manual.
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Maintaining Your Printer
Removing the Transfer Unit
1
Push the tabs on both sides of the transfer unit inward, and then lift it out of the printer.
Installing a Transfer Unit
1
Unpack a new transfer unit.
2
Hold the transfer unit by both its ends.
3
Put the receptacles (white) on both ends of the transfer unit to the short bars near the arrow marks of the duplexer.
And tilt the transfer unit toward the rear cover.
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455
4
Make sure that the arrow marks on the transfer unit and the printer face each other, and then press the two tabs on
transfer unit inward to lock.
5
Close the rear cover.
Removing the Retard Roller in Tray1
1
Pull tray1 out of the printer about 200 mm.
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Maintaining Your Printer
2
Hold tray1 with both hands, and remove it from the printer.
NOTE:
Be sure to remove all the paper from tray1 before removing the retard roller.
3
Slightly pressing down the lock lever on tray1 to the right with one hand, raise the retard roller with the other hand.
4
Slide the retard roller to the left to remove it from tray1.
Installing a Retard Roller in Tray1
1
Unpack a new retard roller.
Maintaining Your Printer
457
2
Hold the both ends of the new retard roller, and attach it by sliding the two axles of the retard roller into the holes
on tray1.
NOTE:
Be careful not to touch the rubber rollers.
3
While pressing the lock lever on tray1 slightly to the right, press down the retard roller until it clicks, and then
release the lock lever.
4
Load paper in tray1, and then insert the tray into the printer and push until it stops.
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Maintaining Your Printer
Cleaning the Scanner
Keeping the scanner clean helps ensure the best possible copies. It is recommended to clean the scanner at the start
of each day and during the day, as needed.
1
Slightly dampen a soft lint-free cloth or paper towel with water.
2
Open the document cover.
3
Wipe the surface of the document glass and DADF glass until it is clean and dry.
4
Wipe the underside of the white document cover and white sheet until it is clean and dry.
5
Close the document cover.
1White Sheet
NOTE:
Handle with care.
2White Document Cover
3Document Glass
4DADF Glass
1
2
3
4
Maintaining Your Printer
459
Cleaning the DADF Feed Roller
Keeping the DADF feed roller clean helps ensure the best possible copies. It is recommended to clean the DADF feed
roller at regular intervals.
1
Open the DADF cover.
2
Wipe the DADF feed roller with a dry soft lint-free cloth or paper towel until it is clean.
If the DADF feed roller gets soiled with ink stains, paper from the DADF may also be soiled. In this case, slightly
dampen a soft lint-free cloth or paper towel with a neutral detergent or water, and then remove the contamination
from the DADF feed roller until it is clean and dry.
Cleaning Inside the Printer
Clean the feed roller inside the printer if print media does not feed correctly.
1
Turn off the printer and disconnect the power cable.
NOTE:
The data in the memory are cleared when the printer is turned off.
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Maintaining Your Printer
2
Gently pull open the MPF cover.
3
Grasp both sides of the MPF, and then pull the MPF from the printer.
4
Pull tray1 out of the printer about 200 mm.
Maintaining Your Printer
461
5
Hold tray1 with both hands, and remove it from the printer.
6
Wipe the feed roller inside the printer with a cloth moistened with water.
7
Insert tray1 into the printer, and push until it stops.
NOTE:
Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer.
Tray1 Feed Roller
MPF Feed Roller
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Maintaining Your Printer
8
Insert the MPF into the printer, push until it stops, and close the cover.
Moving the Printer
This section describes how to move the printer.
WARNING:
Two people are required to move the printer.
WARNING:
To prevent you from dropping the printer and getting backache or injuries, lift the printer by firmly gripping the
recessed areas on both sides of the printer. Never lift the printer by gripping any other areas.
NOTE:
If the optional 550-sheet feeder has been installed, uninstall the optional 550-sheet feeder before moving the printer. If
the optional 550-sheet feeder is not fixed securely to the printer, it may fall to the ground and cause injuries. For details on how to
uninstall the optional 550-sheet feeder, see "Removing the Optional 550-Sheet Feeder."
1
Turn off the printer and disconnect the power cable, interface cable, and any other cables.
NOTE:
The data in the memory are cleared when the printer is turned off.
2
Remove any paper in the document output tray and slide the document stopper inside the DADF.
Maintaining Your Printer
463
3
Remove any paper in the output tray and retract the output tray extension.
4
Lift the printer and move it gently.
NOTE:
If you move the printer over a long distance, remove the toner cartridge from the printer to prevent toner from
spilling, and pack the printer inside a box.
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Maintaining Your Printer
Removing the Optional 550-Sheet Feeder
WARNING:
When you remove the optional 550-sheet feeder (Tray2), be sure to turn off the printer, unplug the power cable, and
disconnect all cables from the rear of the printer before starting these tasks.
1
Ensure that the printer is turned off, and then disconnect all cables from the rear of the printer.
2
Gently pull open the MPF cover.
3
Grasp both sides of the MPF, and then pull the MPF from the printer.
4
Pull tray1 out of the printer about 200 mm.
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465
5
Hold tray1 with both hands, and remove it from the printer.
6
Remove the two screws joining the printer and the optional 550-sheet feeder by unscrewing them with a coin or
similar object.
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Maintaining Your Printer
7
Gently lift the printer off the optional 550-sheet feeder, and place it on a level surface.
WARNING:
Two people are required to lift the printer.
8
Insert tray1 into the printer, and push until it stops.
CAUTION:
Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer.
Maintaining Your Printer
467
9
Insert the MPF into the printer, push until it stops, and close the MPF.
10
Re-connect all cables into the rear of the printer and turn on the printer.
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Maintaining Your Printer
Clearing Jams
469
32
Clearing Jams
Careful selection of appropriate print media and proper loading allow you to avoid paper jams. See
"
Print Media
Guidelines
"
for more information.
NOTE:
Before buying large quantities of any print media, it is recommended to try a sample first.
NOTE:
The images used in this manual are those of the Dell™ Cloud Multifunction Printer | H815dw unless otherwise mentioned.
Avoiding Jams
• Use only recommended print media. See "
Print Media Guidelines
" for more information.
• See "Loading Print Media in Tray1 and the Optional 550-Sheet Feeder" and "Loading Print Media in the MPF" to
load print media properly.
• Do not overload the print media sources. Ensure that the print media stack height does not exceed the maximum
height indicated by the load-line labels in the tray.
• Do not load wrinkled, creased, damp, or curled print media.
• Flex, fan, and straighten print media before you load it. If a jam occurs with print media, try feeding one sheet at a
time through the multipurpose feeder (MPF).
• Do not use print media that you have cut or trimmed yourself.
• Do not mix print media sizes, weights, or types in the same print media source.
• Ensure that the recommended print side is face up when you insert the print media.
• Keep print media stored in an acceptable environment. For more information, see
"
Storing Print Media.
"
• Do not remove the feeding tray during a print job.
• Push tray1 or the optional 550-sheet feeder (tray2) in firmly after loading.
• Ensure that all cables that connect to the printer are correctly attached.
• Overtightening the guides may cause jams.
• Wipe the retard rollers in the tray or MPF with a cloth that is slightly dampened with water if jams caused by
misfeeding paper occur frequently.
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Clearing Jams
Identifying the Location of Paper Jams
WARNING:
Do not attempt to clear any jams using tools or instruments. This may permanently damage the printer.
The following illustration shows where paper jams may occur along the print media path.
1Duplex Automatic Document Feeder (DADF)
2Fusing Unit
3Regi Roll
4Duplexer
5Tra y1
6Optional 550-Sheet Feeder
7Multipurpose Feeder (MPF)
7
65
4
3
12
Clearing Jams
471
Clearing Paper Jams From the DADF
When a document jams while it passes through the DADF, remove the jam according to the following procedure.
NOTE:
To prevent document jams, use the document glass for thick, thin, or mixed documents.
If status code: 005-112, 005-121, or 005-900 appears:
1
Remove the remaining documents from the DADF.
If the document is jammed in the paper feed area:
a
Open the DADF cover.
b
Lift the release lever 90 degrees and remove the jammed document by carefully pulling it to the right.
If you find it difficult to pull the document:
472
Clearing Jams
c
Remove the DADF feed roller assembly and remove the document by gently pulling it straight up.
d
Insert the DADF feed roller assembly and press down the release lever.
If the document is jammed in the paper exit area:
e
Remove the jammed document from the document output tray.
Clearing Jams
473
f
Close the DADF cover, and then load the documents back into the DADF.
NOTE:
Ensure that you adjust the document guides before printing a Legal-size document.
2
If you cannot see the jammed document or the jammed document do not move when you pulled, open the
document cover.
3
Remove the document from the white sheet by carefully pulling it to the right.
4
Close the document cover, and then load the documents back into the DADF.
5
Ta p
Start
.
If status code: 005-110 appears:
1
Remove the jammed and the remaining documents from the DADF.
You do not have to open the DADF cover.
2
Load the documents back into the DADF.
3
Ta p
Start
.
Clearing Paper Jams From the MPF
NOTE:
To resolve the error displayed on the touch panel, you must clear all print media from the print media path.
1
Remove any paper loaded on the MPF
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Clearing Jams
2
Grasp both sides of the MPF, and then pull it out of the printer.
3
Pull tray1 out of the printer about 200 mm.
4
Hold tray1 with both hands, and remove it from the printer.
Clearing Jams
475
5
Pull the rear cover handle to open the rear cover.
6
Remove the jammed paper.
7
Insert tray1 into the printer, and push until it stops.
476
Clearing Jams
8
Insert the MPF into the printer.
9
Close the rear cover.
Clearing Jams
477
Clearing Paper Jams From Tray1
NOTE:
To resolve the error displayed on the touch panel, you must clear all print media from the print media path.
1
Gently pull open the MPF cover.
2
Grasp both sides of the MPF, and then pull the MPF from the printer.
3
Pull tray1 out of the printer about 200 mm.
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Clearing Jams
4
Hold tray1 with both hands, and remove it from the printer.
5
Pull the rear cover handle to open the rear cover.
6
Remove the jammed paper.
Clearing Jams
479
7
Insert tray1 into the printer, and push until it stops.
8
Insert the MPF into the printer, push until it stops, and close the MPF.
9
Close the rear cover.
10
Ta p
Start
.
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Clearing Jams
Clearing Paper Jams From the Fusing Unit
NOTE:
To resolve the error displayed on the touch panel, you must clear all print media from the print media path.
If status code: 050-130 appears:
1
Pull the rear cover handle to open the rear cover.
2
Lift the levers on both sides of the fusing unit.
WARNING:
The fusing unit is hot. Do not touch it, doing so may cause burns.
3
If the document is jammed under the fusing unit, remove the jammed document from under the fusing unit.
Clearing Jams
481
4
If the document is jammed above the fusing unit, raise the tab of the inner part, and turn it to open.
5
Remove the jammed document from above the fusing unit.
6
Replace the inner part.
482
Clearing Jams
7
Press down the levers on both sides of the fusing unit.
8
Close the rear cover.
Clearing Jams
483
Clearing Paper Jams From the Duplexer
CAUTION:
Ensure that nothing touches or scratches the surface (the roll made with sponge) of the transfer unit. Scratches,
dirt, or oil from your hands on the roll of the transfer unit may reduce print quality.
CAUTION:
Protect the drum of the drum cartridge against bright light. If the rear cover remains open for more than 3 minutes,
print quality may deteriorate.
NOTE:
To resolve the error displayed on the touch panel, you must clear all print media from the print media path.
If status code: 050-131 appears:
1
Pull the rear cover handle to open the rear cover.
2
Remove the jammed paper from the duplexer.
3
Close the rear cover.
484
Clearing Jams
Clearing Paper Jams From the Regi Roll
CAUTION:
Ensure that nothing touches or scratches the surface (the roll made with sponge) of the transfer unit. Scratches,
dirt, or oil from your hands on the roll of the transfer unit may reduce print quality.
CAUTION:
Protect the drum of the drum cartridge against bright light. If the rear cover remains open for more than 3 minutes,
print quality may deteriorate.
NOTE:
To resolve the error displayed on the touch panel, you must clear all print media from the print media path.
If status code: 050-142 appears:
1
Open the MPF, or remove the remaining documents from the MPF.
2
Grasp both sides of the MPF, and then pull the MPF from the printer.
Clearing Jams
485
3
Pull tray1 from the printer about 200 mm.
4
Hold tray1 with both hands, and remove it from the printer.
5
Pull the rear cover handle to open the rear cover.
486
Clearing Jams
6
Remove the jammed paper from the regi roll.
7
Insert tray1 into the printer, and push until it stops.
NOTE:
Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer.
8
Insert the MPF into the printer, push until it stops, and close the MPF.
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487
9
Close the rear cover.
If status code: 050-132 appears:
1
Open the MPF, or remove the remaining documents from the MPF.
2
Grasp both sides of the MPF, and then pull the MPF from the printer.
488
Clearing Jams
3
Pull tray1 from the printer about 200 mm.
4
Hold tray1 with both hands, and remove it from the printer.
5
Pull the optional 550-sheet feeder from the printer about 200 mm.
Clearing Jams
489
6
Hold the optional 550-sheet feeder with both hands, and remove it from the printer.
7
Pull the rear cover handle to open the rear cover.
8
Remove the jammed paper.
490
Clearing Jams
9
Insert the optional 550-sheet feeder into the printer, and push until it stops.
10
Insert tray1 into the printer, and push until it stops.
11
Insert the MPF into the printer, push until it stops, and close the MPF.
Clearing Jams
491
12
Close the rear cover.
Clearing Paper Jams From the Optional 550-Sheet Feeder
NOTE:
To resolve the error displayed on the touch panel, you must clear all print media from the print media path.
1
Pull the optional 550-sheet feeder out of the printer about 200 mm.
492
Clearing Jams
2
Hold the optional 550-sheet feeder with both hands, and remove it from the printer.
3
Pull the rear cover handle to open the rear cover.
4
Remove the jammed paper.
Clearing Jams
493
5
Insert the optional 550-sheet feeder into the printer, and push until it stops.
6
Close the rear cover.
494
Clearing Jams
Clearing Paper Jams From the Trays
If status code 050-134 appears:
1
Open the MPF, or remove the remaining documents from the MPF.
2
Grasp both sides of the MPF, and then pull the MPF from the printer.
3
Pull tray1 from the printer about 200 mm.
Clearing Jams
495
4
Hold tray1 with both hands, and remove it from the printer.
5
Remove the jammed paper.
6
Insert tray1 into the printer, and push until it stops.
NOTE:
Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer.
7
Insert the MPF into the printer, push until it stops, and close the MPF.
8
Ta p
OK
on the touch panel.
496
Clearing Jams
If status code 050-133 appears:
1
Open the MPF, or remove the remaining documents from the MPF.
2
Grasp both sides of the MPF, and then pull the MPF from the printer.
3
Pull tray1 from the printer about 200 mm.
Clearing Jams
497
4
Hold tray1 with both hands, and remove it from the printer.
5
Pull the optional 550-sheet feeder from the printer about 200 mm.
6
Hold the optional 550-sheet feeder with both hands, and remove it from the printer.
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Clearing Jams
7
Remove the jammed paper.
8
Insert the optional 550-sheet feeder into the printer, and push until it stops.
9
Insert tray1 into the printer, and push until it stops.
10
Insert the MPF into the printer, push until it stops, and close the MPF.
11
Ta p
OK
on the touch panel.
499
Troubleshooting
33 Troubleshooting Guide ............................................................. 501
500
Troubleshooting Guide
501
33
Troubleshooting Guide
Basic Printer Problems
Some printer problems can be easily resolved. If a problem occurs with your printer, check each of the following:
• The power cable is plugged into the printer and a properly grounded electrical outlet.
• The printer is turned on.
• The electrical outlet is not turned off at any switch or breaker.
• Other electrical equipment plugged into the outlet is working.
• All options are properly installed.
If you have checked all of the above and still have a problem, turn off the printer, wait for 10 seconds, and then turn
on the printer. This often fixes the problem.
NOTE:
If error messages are displayed on the touch panel or on your computer screen, follow the on-screen instructions to
resolve the printer problems. For details about error messages and status codes, see "Understanding Printer Messages."
Display Problems
Printing Problems
NOTE:
If
Panel Lock Control
is set to
Enable
, you need to enter the four-digit password to enter the
Admin
Settings
menu.
Problem Action
Menu settings changed from the operator
panel have no effect.
Settings in the software program, the printer driver, or the printer utilities are
overriding the settings made on the operator panel.
Problem Action
Job did not print or incorrect characters
printed.
Ensure that the top menu appears on the touch panel before you send a job to
print. Press the (Home) button to return to the top menu.
Ensure that the print media is loaded in the printer. Press the (Home)
button to return to the top menu.
Verify that the printer is using the correct Page Description Language (PDL).
Verify that you are using the correct printer driver.
Ensure that the correct USB or Ethernet cable is securely connected to the printer.
Verify that the correct print media size is selected.
If you are using a print spooler, verify that the spooler has not stalled.
Print a Demo Page from the
Report/List
.
Ensure that the printer is correctly working.
Check the printer's interface from the
Admin Settings
.
Determine the host interface you are using. Print a panel settings report to verify
that the current interface settings are correct.
502
Troubleshooting Guide
Print Quality Problems
NOTE:
Some of the following procedures that use the Tool Box can also be performed using the operator panel or Dell Printer
Configuration Web Tool. For information on how to use the operator panel and Dell Printer Configuration Web Tool, see
"Understanding the Printer Menus" and "Dell™ Printer Configuration Web Tool."
NOTE:
In some of the following procedures you may need to use the Tool Bo x, which can be opened from the Dell Printer Hub or
Dell Printer Management Tool. To start the Tool Box, see "Tool Box (for Microsoft
®
Windows
®
)."
Check if the icon is shown on the touch panel. If is shown, cancel the
envelope mode. For details on canceling the envelope mode, see "To Cancel the
Envelope Mode."
Print media misfeeds or multiple feeds
occur.
Ensure that the print media you are using meets the specifications for your printer.
See "Supported Paper Types" for more information.
Fan the print media before loading it.
Ensure that the print media is loaded correctly.
Ensure that the width and length guides of the print media sources are adjusted
correctly.
Ensure that tray1, the optional 550-sheet feeder (tray2), or the multi-purpose
feeder (MPF) unit is securely inserted.
Do not overload tray1, the optional 550-sheet feeder, or the MPF.
Do not force print media into the MPF when you load it; otherwise, it may skew or
buckle.
Ensure that the print media is not curled.
Face the recommended print side up. See "Loading Print Media in Tray1 and the
Optional 550-Sheet Feeder" for more information.
Turn the print media over or around and try printing again to see if feeding
improves.
Do not mix print media types.
Do not mix reams of print media.
Remove the top and bottom curled sheets of a ream before loading the print
media.
Load print media only when tray1, the optional 550-sheet feeder, or the MPF is
empty.
Wipe the retard rollers in tray1, the optional 550-sheet feeder, or the MPF with a
cloth moistened with water.
The envelope is creased after printed. Make sure that the envelope is loaded in the MPF as instructed in "Loading
Envelopes in the MPF."
Page breaks in unexpected places. Increase the value for Time-Out using the operator panel, the Tool Box, or Dell™
Printer Configuration Web Tool.
Print media does not stack neatly in the
output tray.
Turn the print media stack over in tray1 or the MPF.
Printing takes time when printing from the
Dell Document Hub.
Set
Print Mode
to
High Speed
in the printer menu. See "Print Mode" for
more information.
Cannot print from tray1 or the optional 550-
sheet feeder because the print media in
tray1 or the optional 550-sheet feeder is
curled.
Load the print media into the MPF.
Problem Action
Troubleshooting Guide
503
• The output is too light
• Toner smears or print comes off
• Random spots/Blurred images
• The entire output is blank
• Streaks appear on the output
•Pitched dots
•Vertical blanks
•Mottle
•Ghosting
• Light-induced fatigue
•Fog
• Bead-Carry-Out (BCO)
• Jagged characters
• Banding
•Auger mark
• Wrinkled/Stained paper
• Damage on the leading edge of paper
The output is too light
Action Yes No
1The toner cartridge may be low or need to be replaced. Confirm the
amount of toner left in the toner cartridge.
a
Check the toner level on the
Dell Printer Configuration Web Tool
.
b
Replace the toner cartridge as necessary.
Does this solve your problem?
The task is complete. Go to action 2.
2
If you are using a non-Dell brand toner cartridge, enable the
Non-Dell
Toner
option.
a
Start the
Tool Box
from the
Dell Printer Hub
or
Dell Printer
Management Tool
, and click
Service Tools
on the
Printer
Maintenance
tab.
b
Ensure that the
On
check box under
Non-Dell Toner
is selected.
Does this solve your problem?
The task is complete. Go to action 3.
504
Troubleshooting Guide
3Disable the Toner Sav er in the printer driver.
a
On the
Others
tab, ensure that
Off
is selected in the
Toner S aver
drop-down menu.
Does this solve your problem?
The task is complete. Go to action 4.
4
The print media surface may be uneven. Try changing the
Paper Type
setting in the printer driver. For example, change the plain paper to
thick.
a
On the
General
tab, change the
Paper Type
setting.
Does this solve your problem?
The task is complete. Go to action 5.
5
Verify that the correct print media is being used. See "Supported Paper
Types." If not, use the print media recommended for the printer.
Does this solve your problem?
The task is complete. Go to action 6.
6
Ensure the transfer unit is correctly installed.
Does this solve your problem?
The task is complete. Go to action 7.
7
Stir the developer in the drum cartridge.
a
Press the
(Information)
button and tap the
Tools
tab
tap
Admin Settings
Maintenance
Clean
Developer
.
b
After you stir the developer in the drum cartridge, print a Demo Page
from
Report/List
.
Does this solve your problem?
The task is complete. Go to action 8.
8
Clean the toner in the drum cartridge.
a
Press the
(Information)
button and tap the
Tools
tab
tap
Admin Settings
Maintenance
Toner
Refresh
.
NOTE:
Toner Refresh feature uses the toner, and shorten the
life of the toner cartridge and the drum cartridge.
b
After you refresh the toner in the drum cartridge, print a Demo Page
from
Report/List
.
Does this solve your problem?
The task is complete. Go to action 9.
9
Replace the drum cartridge.
a
Replace the drum cartridge. See "Replacing the Drum Cartridge."
b
After you replace the drum cartridge, click
Reports
on the
Printer
Setting Reports
tab.
c
Click
Demo Page
.
Does this solve your problem?
The task is complete. Contact Dell.
Action Yes No
Troubleshooting Guide
505
Toner smears or print comes off
Action Yes No
1The print media surface may be uneven. Try changing the Paper Type
setting in the printer driver. For example, change the plain paper to
thick.
a
On the
General
tab, change the
Paper Type
setting.
Does this solve your problem?
The task is complete. Go to action 2.
2
Verify that the correct print media is being used. See "Supported Paper
Types." If not, use the print media recommended for the printer.
Does this solve your problem?
The task is complete. Go to action 3.
3
Replace the drum cartridge.
a
Replace the drum cartridge. See "Replacing the Drum Cartridge."
b
After you replace the drum cartridge, test print your document again.
Does this solve your problem?
The task is complete. Go to action 4.
4
Clean the transfer unit.
a
Press the
(Information)
button and tap the
Tools
tab
tap
Admin Settings
Maintenance
Clean
Transfer Unit
.
b
After you clean the transfer unit, press the
(Information)
button and tap
Report/List
.
c
Ta p
Demo Page
.
The demo page is printed.
Does this solve your problem?
The task is complete. Go to action 5.
5
Replace the fusing unit, the transfer unit, and the retard roller.
a
Replace the fusing unit, the transfer unit, and the retard roller. See
"Replacing the Fusing Unit, the Transfer Unit, and the Retard Roller."
b
After you replace the fusing unit, the transfer unit, and the retard
roller, press the
(Information)
button and tap
Report/List
.
c
Ta p
Demo Page
.
The demo page is printed.
Does this solve your problem?
The task is complete. Contact Dell.
506
Troubleshooting Guide
Random spots/Blurred images
The entire output is blank
Action Yes No
1Ensure that the toner cartridge is installed correctly. See "
Installing a
Toner Cartridge."
Does this solve your problem?
The task is complete. Go to action 2.
2
Ensure that the drum cartridge is installed correctly. See "Installing a
Drum Cartridge."
Does this solve your problem?
The task is complete. Go to action 3.
3
Replace the drum cartridge.
a
Replace the drum cartridge. See "Replacing the Drum Cartridge."
b
After you replace the drum cartridge, press the
(Information)
button and tap
Report/List
.
c
Ta p
Demo Page
.
The demo page is printed.
Does this solve your problem?
The task is complete. Contact Dell.
Action Yes No
1
Print a Demo Page from
Report/List
. Ensure that the demo page
is correctly printed.
Does this solve your problem?
Go to action 2. Go to action 3.
2
If you are printing a document, try to print another data from the
computer.
Does this solve your problem?
The task is complete. Go to action 8.
Troubleshooting Guide
507
3The toner cartridge may be low or need to be replaced. Confirm the
amount of toner left in the toner cartridge.
a
Check the toner level on the
Dell Printer Configuration Web Tool
.
b
Replace the toner cartridge as necessary.
Does this solve your problem?
The task is complete. Go to action 4.
4
If you are using a non-Dell brand toner cartridge, enable the
Non-Dell
Toner
option.
a
Start the
Tool Box
from the
Dell Printer Hub
or
Dell Printer
Management Tool
, and click
Service Tools
on the
Printer
Maintenance
tab.
b
Ensure that the
On
check box under
Non-Dell Toner
is selected.
Does this solve your problem?
The task is complete. Go to action 5.
5
Disable the
Toner Sav er
in the printer driver.
a
On the
Others
tab, ensure that
Off
is selected in the
Toner Saver
drop-down menu.
Does this solve your problem?
The task is complete. Go to action 6.
6
The print media surface may be uneven. Try changing the
Paper Type
setting in the printer driver. For example, change the plain paper to
thick.
a
On the
General
tab, change the
Paper Type
setting.
Does this solve your problem?
The task is complete. Go to action 7.
7
Verify that the correct print media is being used. See "Supported Paper
Types." If not, use the print media recommended for the printer.
Does this solve your problem?
The task is complete. Go to action 8.
8
Replace the drum cartridge.
a
Replace the drum cartridge. See "Replacing the Drum Cartridge."
b
After you replace the drum cartridge, click
Reports
on the
Printer
Setting Reports
tab.
c
Click
Demo Page
.
The demo page is printed.
Does this solve your problem?
The task is complete. Contact Dell.
Action Yes No
508
Troubleshooting Guide
Streaks appear on the output
Action Yes No
1The toner cartridge may be low or need to be replaced. Confirm the
amount of toner left in the toner cartridge.
a
Check the toner level on the
Dell Printer Configuration Web Tool
.
b
Replace the toner cartridge as necessary.
Does this solve your problem?
The task is complete. Go to action 2.
2
If you are using a non-Dell brand toner cartridge, enable the
Non-Dell
Toner
option.
a
Start the
Tool Box
from the
Dell Printer Hub
or
Dell Printer
Management Tool
, and click
Service Tools
on the
Printer
Maintenance
tab.
b
Ensure that the
On
check box under
Non-Dell Toner
is selected.
Does this solve your problem?
The task is complete. Go to action 3.
3
Replace the drum cartridge.
a
Replace the drum cartridge. See "Replacing the Drum Cartridge."
b
After you replace the drum cartridge, click
Reports
on the
Printer
Setting Reports
tab.
c
Click
Demo Page
.
The demo page is printed.
Does this solve your problem?
The task is complete. Contact Dell.
Troubleshooting Guide
509
Pitched dots
Action Yes No
1Locate the cause of the problem using the Pitch Configuration Chart.
a
Start the
Tool Box
from the
Dell Printer Hub
or
Dell Printer
Management Tool
, and click
Chart Print
on the
Diagnosis
tab.
b
Click
Pitch Configuration Chart
.
The Pitch Configuration Chart is printed.
c
Compare the pitch of the spots on your output with that on the Pitch
Configuration Chart, and locate the cause of the problem.
Is the cause of the problem located?
Proceed to the action
corresponding to the
location of the
problem:
• Drum cartridge - 2
• Fusing unit - 3
Contact Dell.
2
Replace the drum cartridge.
a
Replace the drum cartridge. See "Replacing the Drum Cartridge."
b
After you replace the drum cartridge, click
Chart Print
on the
Diagnosis
tab of the
Tool Box
.
c
Click
Pitch Configuration Chart
.
The Pitch Configuration Chart is printed.
Does this solve your problem?
The task is complete. Contact Dell.
3
Replace the fusing unit, the transfer unit, and the retard roller.
a
Replace the fusing unit, the transfer unit, and the retard roller. See
"Replacing the Fusing Unit, the Transfer Unit, and the Retard Roller."
b
After you replace the fusing unit, the transfer unit,
and the retard
roller,
click
Chart Print
on the
Diagnosis
tab of the
Tool Box
.
c
Click
Pitch Configuration Chart
.
The Pitch Configuration Chart is printed.
Does this solve your problem?
The task is complete. Contact Dell.
510
Troubleshooting Guide
Vertical blanks
Action Yes No
1Ensure the light path is not covered.
a
Remove the drum cartridge, and keep it in the dark place.
b
Clean the rear side of the drum cartridge with a dry cloth.
NOTE:
Be careful not to touch or damage the drum.
c
Re-install the drum cartridge.
d
Press the
(Information)
button and tap
Report/List
.
e
Ta p
Demo Page
.
The demo page is printed.
Does this solve your problem?
The task is complete. Go to action 2.
2
Replace the drum cartridge.
a
Replace the drum cartridge. See "Replacing the Drum Cartridge."
b
After you replace the drum cartridge, press the
(Information)
button and tap
Report/List
.
c
Ta p
Demo Page
.
The demo page is printed.
Does this solve your problem?
The task is complete. Contact Dell.
Troubleshooting Guide
511
Mottle
Action Yes No
1Verify that the correct print media is being used. See "Supported Paper
Types." If not, use the print media recommended for the printer.
Does this solve your problem?
The task is complete. Go to action 2.
2Raise the transfer unit voltage.
a
Press the
(Information)
button and tap the
Tools
tab
tap
Admin Settings
Maintenance
Adjust
Transfer Unit
.
b
Increase the voltage. See "Adjust Transfer Unit."
The task is complete. Go to action 3.
3
Replace the drum cartridge.
a
Replace the drum cartridge. See "Replacing the Drum Cartridge."
b
After you replace the drum cartridge, press the
(Information)
button and tap
Report/List
.
c
Ta p
Demo Page
.
The demo page is printed.
Does this solve your problem?
The task is complete. Contact Dell.
ABC
DEF
A
A
A
B
A
A
A
A
A
A
A
A
A
A
B
B
B
B
B
B
B
B
B
B
B
B
B
B
B
C
C
C
C
C
C
C
C
C
C
C
C
C
C
C
C
C
C
C
C
C
C
C
D
D
D
E
D
D
D
D
D
D
D
D
D
D
D
D
E
E
E
E
E
E
E
E
E
E
E
E
D
E
F
F
F
F
F
E
F
E
F
F
F
F
D
F
F
E
E
F
F
B
D
E
F
F
F
F
512
Troubleshooting Guide
Ghosting
Action Yes No
1Identify the type of ghosting. Proceed to the action
corresponding to the
type of ghosting.
Positive ghost - 2a
Negative ghost - 2c
Contact Dell.
a
Positive ghost
b
Negative ghost
Is the type of the problem identified?
2a
Specify
Decrease Ghosting
to
On
.
a
Press the
(Information)
button and tap the
Tools
tab
tap
Admin Settings
Maintenance
Decrease
Ghosting
.
b
Ta p
On
.
c
Ta p
OK
.
Does this solve your problem?
The task is complete. Go to action 2b.
2b
Lower the transfer unit voltage.
a
Press the
(Information)
button and tap the
Tools
tab
tap
Admin Settings
Maintenance
Adjust
Transfer Unit
.
b
Decrease the voltage. See "Adjust Transfer Unit."
Does this solve your problem?
The task is complete. Go to action 3.
2c
Increase the transfer unit voltage.
a
Press the
(Information)
button and tap the
Tools
tab
tap
Admin Settings
Maintenance
Adjust
Transfer Unit
.
b
Increase the voltage. See "Adjust Transfer Unit."
Does this solve your problem?
The task is complete. Go to action 3.
3
Verify that the correct print media is being used. See "Supported Paper
Types." If not, use the print media recommended for the printer.
Does this solve your problem?
The task is complete. Go to action 4.
ABC
ABC
Troubleshooting Guide
513
Light-induced fatigue
Fog
4Replace the drum cartridge.
a
Replace the drum cartridge. See "Replacing the Drum Cartridge."
b
After you replace the drum cartridge, start the
Tool Box
from the
Dell
Printer Hub
or
Dell Printer Management Tool
, and click
Chart Print
on the
Diagnosis
tab.
c
Click
Pitch Configuration Chart
.
The Pitch Configuration Chart is printed.
Does this solve your problem?
The task is complete. Contact Dell
Action Yes No
1
Check the light fatigue pattern using the Pitch Configuration Chart.
a
Start the
Tool Box
from the
Dell Printer Hub
or
Dell Printer
Management Tool
, and click
Chart Print
on the
Diagnosis
tab.
b
Click
Pitch Configuration Chart
.
The Pitch Configuration Chart is printed.
Does the pattern on the output match with that on the Pitch
Configuration Chart?
Go to action 2. Contact Dell.
2
If the cause of the trouble is identified as the drum cartridge, replace the
drum cartridge. See "Replacing the Drum Cartridge."
Does this solve your problem?
The task is complete. Contact Dell.
Action Yes No
1
Check if you are using a non-Dell brand toner cartridge. Go to action 2a. Go to action 3.
Action Yes No
514
Troubleshooting Guide
Bead-Carry-Out (BCO)
2a Enable the Non-Dell Toner option.
a
Start the
Tool Box
from the
Dell Printer Hub
or
Dell Printer
Management Tool
, and click
Service Tools
on the
Printer
Maintenance
tab.
b
Ensure that the
On
check box under
Non-Dell Toner
is selected.
Does this solve your problem?
The task is complete. Go to action 2b.
2b
Replace the drum cartridge and the toner cartridge.
a
Remove the drum cartridge. See "Removing the Drum Cartridge."
b
Install a drum cartridge and a toner cartridge using a Dell toner.
c
After you replace the drum cartridge and the toner cartridge, click
Reports
on the
Printer Setting Reports
tab of the
Tool Box
.
d
Click
Demo Page
.
The demo page is printed.
Does this solve your problem?
The task is complete. Contact Dell.
3
Replace the drum cartridge.
a
Replace the drum cartridge. See "Replacing the Drum Cartridge."
b
After you replace the drum cartridge, click
Reports
on the
Printer
Setting Reports
tab of the
Tool Box
.
c
Click
Demo Page
.
The demo page is printed.
Does this solve your problem?
The task is complete. Contact Dell.
Action Yes No
1
If the printer is installed in a high altitude location, set the altitude of
the location.
a
Start the
Tool Box
from the
Dell Printer Hub
or
Dell Printer
Management Tool
, and click
Service Tools
on the
Printer
Maintenance
tab.
b
Under
Adjust Altitude
, select the value close to the altitude of the
location where the printer is installed.
c
Click
Reports
on the
Printer Setting Reports
tab.
d
Click
Demo Page
.
The demo page is printed.
Does this solve your problem?
The task is complete. Go to action 2.
Action Yes No
Troubleshooting Guide
515
Jagged characters
2Replace the drum cartridge.
a
Replace the drum cartridge. See "Replacing the Drum Cartridge."
b
Click
Reports
on the
Printer Setting Reports
tab.
c
Click
Demo Page
.
The demo page is printed.
Does this solve your problem?
The task is complete. Contact Dell.
Action Yes No
1
Set
Screen
to
Fineness
in the printer driver.
a
On the
Graphics
tab, set
Screen
to
Fineness
.
Does this solve your problem?
The task is complete. Go to action 2.
2
Enable
Print Page Mode
in the printer driver.
a
On the
Others
tab, set
Print Page Mode
under
Image Options:
to
On
.
Does this solve your problem?
The task is complete. Go to action 3.
3
If using a downloaded font, ensure that the font is recommended for the
printer, operating system, and the application being used.
Does this solve your problem?
The task is complete. Contact Dell.
Action Yes No
516
Troubleshooting Guide
Banding
Auger mark
Action Yes No
1Locate the cause of the problem using the Pitch Configuration Chart.
a
Start the
Tool Box
from the
Dell Printer Hub
or
Dell Printer
Management Tool
, and click
Chart Print
on the
Diagnosis
tab.
b
Click
Pitch Configuration Chart
.
The Pitch Configuration Chart is printed.
Is the cause of the problem located?
Proceed to the action
corresponding to the
location of the
problem:
• Drum cartridge - 2
• Fusing unit - 3
Contact Dell.
2
Replace the drum cartridge.
a
Replace the drum cartridge. See "Replacing the Drum Cartridge."
b
After you replace the drum cartridge, click
Chart Print
on the
Diagnosis
tab of the
Tool Box
.
c
Click
Pitch Configuration Chart
.
The Pitch Configuration Chart is printed.
Does this solve your problem?
The task is complete. Contact Dell.
3
Replace the fusing unit, the transfer unit, and the retard roller.
a
Replace the fusing unit, the transfer unit, and the retard roller. See
"Replacing the Fusing Unit, the Transfer Unit, and the Retard Roller."
b
After you replace the fusing unit, the transfer unit, and the retard
roller, click
Chart Print
on the
Diagnosis
tab of the
Tool Box
.
c
Click
Pitch Configuration Chart
.
The Pitch Configuration Chart is printed.
Does this solve your problem?
The task is complete. Contact Dell.
Action Yes No
1
Replace the drum cartridge. See "Replacing the Drum Cartridge."
Does this solve your problem?
The task is complete. Contact Dell.
Troubleshooting Guide
517
Wrinkled/Stained paper
Damage on the leading edge of paper
Action Yes No
1Verify that the correct print media is being used. See "Supported Paper
Types." If not, use the print media recommended for the printer.
Does this solve your problem?
The task is complete. If printing on an
envelope, go to action
2.
If printing on print
media other than
envelopes, go to action
5.
2
Ensure that the printer is set to the envelope mode. See "Printing on
Envelopes – Envelope Mode."
Does this solve your problem?
The task is complete. Go to action 3.
3
Check the wrinkle. Is the wrinkle within 30 mm of the four edges of the
envelope?
This type of wrinkle is
considered normal.
Your printer is not at
fault.
Go to action 4.
4
Load the envelopes in the MPF properly. For details, see "Loading
Envelopes in the MPF."
Does this solve your problem?
The task is complete. Go to action 5.
5
Adjust the paper guides properly.
Does this solve your problem?
The task is complete. Go to action 6.
6
Replace the print media with the freshly unpackaged, undamaged one.
Does this solve your problem?
The task is complete. Contact Dell.
Action Yes No
1
Adjust the paper guides properly.
Does this solve your problem?
The task is complete. Go to action 2.
518
Troubleshooting Guide
Jam/Alignment Problems
NOTE:
Some of the following procedures that use the Tool Box can also be performed using the operator panel or Dell Printer
Configuration Web Tool. For information on how to use the operator panel and Dell Printer Configuration Web Tool, see
"Understanding the Printer Menus" and "Dell™ Printer Configuration Web Tool."
• The top and side margins are incorrect
• Images are skewed
• Tray1/Optional 550-Sheet Feeder Misfeed Jam
• MPF Misfeed Jam
•Regi Jam (Exit Sensor On JAM)
• Exit Jam (Exit Sensor Off JAM)
• Tray1/Optional 550-Sheet Feeder Multi-feed Jam
• MPF Multi-feed Jam
The top and side margins are incorrect
2When you use the MPF, reverse the paper and then try again.
When you use any of the trays, change the paper and then try again.
Does this solve your problem?
The task is complete. (MPF)
Go to action 3.
(trays)
Contact Dell.
3Change the paper with another one and then try again.
Does this solve your problem?
The task is complete. Go to action 4.
4Use any of the trays in place of the MPF.
Does this solve your problem?
The task is complete. Contact Dell.
Action Yes No
1Adjust the paper guides properly.
Does this solve your problem?
The task is complete. Go to action 2.
2Use any of the trays in place of the MPF.
Does this solve your problem?
The task is complete. Go to action 3.
3Ensure that the margins are set correctly on the application being used.
Does this solve your problem?
The task is complete. Contact Dell.
Action Yes No
Troubleshooting Guide
519
Images are skewed
Tray1/Optional 550-Sheet Feeder Misfeed Jam
Action Yes No
1Adjust the paper guides properly.
Does this solve your problem?
The task is complete. Go to action 2.
2Use any of the trays in place of the MPF.
Does this solve your problem?
The task is complete. Go to action 3.
3Replace the print media with the freshly unpackaged, undamaged one.
Does this solve your problem?
The task is complete. Contact Dell.
Action Yes No
1Ensure that tray1 or the optional 550-sheet feeder is properly inserted.
Does this solve your problem?
The task is complete. Proceed to the action
corresponding to the
type of the print media
being used:
•Thick - 2a
• Thin - 2b
•Rough Surface - 2c
If using paper other
than the above, go to
action 2d, 2e.
2a
Use thick paper that is 216 g/m
2
or less.
Does this solve your problem?
The task is complete. Go to action 3a.
2b
Use thin paper that is 60 g/m
2
or more.
Does this solve your problem?
The task is complete. Go to action 3a.
2c
Load rough surface paper one sheet at a time.
Does this solve your problem?
The task is complete. Go to action 3b.
2d
Ensure that the print media is not curled.
Does this solve your problem?
The task is complete. Go to action 3a.
2e
Is the print media damp? Go to action 3c. Go to action 3a.
3a
Fan the print media.
Does this solve your problem?
The task is complete. Go to action 3b.
3b
Wipe the retard roller in tray1 or the optional 550-sheet feeder with a
cloth moistened with water.
Does this solve your problem?
The task is complete. Go to action 4b.
520
Troubleshooting Guide
MPF Misfeed Jam
3c Turn over the print media.
Does this solve your problem?
The task is complete. Go to action 4a.
4a Use print media that is not damp.
Does this solve your problem?
The task is complete. Go to action 3a.
4b Replace the drum cartridge.
Does this solve your problem?
The task is complete. Contact Dell.
Action Yes No
1Ensure that the MPF is properly inserted.
Does this solve your problem?
The task is complete. Proceed to the action
corresponding to the
type of the print media
being used:
•Thick - 2a
• Thin - 2b
•Rough Surface - 2c
• Envelope - 2d
If using paper other
than the above, go to
action 2e.
2a
Use thick paper that is 216 g/m
2
or less.
Does this solve your problem?
The task is complete. Go to action 3a.
2b
Use thin paper that is 60 g/m
2
or more.
Does this solve your problem?
The task is complete. Go to action 3a.
2c
Load rough surface paper one sheet at a time.
Does this solve your problem?
The task is complete. Go to action 3b.
2d
Ensure that the envelope is properly loaded in the MPF as instructed in
"Loading Envelopes in the MPF."
Does this solve your problem?
The task is complete. Go to action 3c.
2e
Is the print media damp? Go to action 3d. Go to action 3a.
3a
Fan the print media.
Does this solve your problem?
The task is complete. Go to action 3b.
3b
Wipe the retard roller in the MPF with a cloth moistened with water.
Does this solve your problem?
The task is complete. Go to action 4b.
3c
If the envelope is deformed, correct it or use another envelope.
Does this solve your problem?
The task is complete. Go to action 3a.
3d
Turn over the print media.
Does this solve your problem?
The task is complete. Go to action 4a.
4a
Use print media that is not damp.
Does this solve your problem?
The task is complete. Go to action 3a.
4b
Replace the drum cartridge.
Does this solve your problem?
The task is complete. Contact Dell.
Action Yes No
Troubleshooting Guide
521
Regi Jam (Exit Sensor On JAM)
Exit Jam (Exit Sensor Off JAM)
Tray1/Optional 550-Sheet Feeder Multi-feed Jam
Action Yes No
1Ensure that the drum cartridge is installed correctly.
Does this solve your problem?
The task is complete. Go to action 2.
2Replace the drum cartridge. See "Replacing the Drum Cartridge."
Does this solve your problem?
The task is complete. Go to action 3.
3Ensure that the fusing unit is set properly.
Does this solve your problem?
The task is complete. Go to action 4.
4Replace the fusing unit, the transfer unit, and the retard roller.
a
Replace the fusing unit, the transfer unit, and the retard roller. See
"Replacing the Fusing Unit, the Transfer Unit, and the Retard Roller."
b
After you replace the fusing unit, the transfer unit,
and the retard
roller, press the
(Information)
button and tap
Report/List
.
c
Ta p
Demo Page
.
The demo page is printed.
Does this solve your problem?
The task is complete. Contact Dell.
Action Yes No
1
Ensure the fusing unit is installed correctly.
Does this solve your problem?
The task is complete. Go to action 2.
2
Replace the fusing unit, the transfer unit, and the retard roller.
a
Replace the fusing unit, the transfer unit, and the retard roller. See
"Replacing the Fusing Unit, the Transfer Unit, and the Retard Roller."
b
After you replace the fusing unit, the transfer unit, and the retard
roller,
press the
(Information)
button and tap
Report/List
.
c
Ta p
Demo Page
.
The demo page is printed.
Does this solve your problem?
The task is complete. Contact Dell.
Action Yes No
1
Ensure that tray1 or the optional 550-sheet feeder is properly inserted.
Does this solve your problem?
The task is complete. If using rough surface
paper, go to action 2.
If using other type of
print media, go to
action 3.
2
Load rough surface paper one sheet at a time.
Does this solve your problem?
The task is complete. Go to action 4.
3
Use print media that is not damp.
Does this solve your problem?
The task is complete. Go to action 4.
522
Troubleshooting Guide
MPF Multi-feed Jam
Noise
4Fan the print media.
Does this solve your problem?
The task is complete. Go to action 5.
5Wipe the retard roller in tray1 or the optional 550-sheet feeder where the
multi-feed occurred with a cloth moistened with water.
Does this solve your problem?
The task is complete. Contact Dell.
Action Yes No
1Ensure the media type you are using.
If using rough surface paper, go to action 2.
If using other type of print media, go to action 3.
--
2Load rough surface paper one sheet at a time.
Does this solve your problem?
The task is complete. Go to action 4.
3Use print media that is not damp.
Does this solve your problem?
The task is complete. Go to action 4.
4Fan the print media.
Does this solve your problem?
The task is complete. Go to action 5.
5Wipe the retard roller in the MPF where the multi-feed occurred with a
cloth moistened with water.
Does this solve your problem?
The task is complete. Go to action 6.
6Decrease the number of print media to be loaded to the MPF.
Does this solve your problem?
The task is complete. Contact Dell.
Action Yes No
1Replace the fusing unit, the transfer unit, and the retard roller.
a
Replace the fusing unit, the transfer unit, and the retard roller. See
"Replacing the Fusing Unit, the Transfer Unit, and the Retard Roller."
b
After you replace the fusing unit, the transfer unit, and the retard
roller
, press the
(Information)
button and tap
Report/List
.
c
Ta p
Demo Page
.
The demo page is printed.
Does this solve your problem?
The task is complete. Go to action 2.
2
Replace the drum cartridge.
Does this solve your problem?
The task is complete. Go to action 3.
3
Replace the toner cartridge. See "Replacing the Toner Cartridge." The task is complete.
(The toner cartridge
has been damaged.
Replace it with a new
one.)
Contact Dell.
Action Yes No
Troubleshooting Guide
523
Copy Problems
Fax Problems
Problem Action
The copy is misaligned or skewed. Before loading the document(s) on the DADF, straighten the edges of the stack of
the document(s).
Load the document(s) correctly, and align the document guides to the
document(s).
A document loaded in the DADF cannot be
copied.
Ensure that the DADF cover is firmly closed.
Ensure that the release lever is properly positioned.
Vertical blanks or streaks appear on the
output when scanned using the DADF.
Clean the DADF glass.
Vertical lines appear on the outputs when
you copy using the DADF.
Clean the DADF glass.
Problem Action
The printer is not working, there is no
display and the buttons are not working.
Unplug the power cable and plug it in again.
Ensure that there is power to the electrical receptacle.
No dial tone sounds. Check that the phone line is connected properly. See "Connecting to the
Tele phone Line."
Check that the phone socket in the wall is working by plugging in another phone.
Diagnose the fax connection. See "Diagnosing the Fax Connection."
Faxes are not sent correctly to the numbers
stored in the memory.
Print a Phone Book list and ensure that the numbers are stored in the memory
correctly.
The document does not feed into the
printer.
Ensure that the document is not wrinkled and you are putting it in correctly.
Check that the document is of the right size, not too thick or thin.
Ensure that the DADF cover is firmly closed.
Faxes are not received automatically. The
FAX
mode should be selected.
Ensure that there is paper in the paper tray.
Check to see if the display shows
MFP Memory Full
.
If the time interval specified for the following features is too long, change the time
interval shorter such as 30 seconds.
•Auto Rec Fax
• Auto Rec TEL/FAX
•Auto Rec Ans/FAX
Diagnose the fax connection. See "Diagnosing the Fax Connection."
The printer does not send faxes.
Sending Fax
should show up on the display.
Check the other fax machine you are sending to, to see if it can receive your fax.
Check the dialing type for Tone or Pulse.
Ensure that the document is loaded in the DADF or on the document glass.
Diagnose the fax connection. See "Diagnosing the Fax Connection."
524
Troubleshooting Guide
The incoming fax has blank spaces or is
received in poor quality.
Check your printer by making a copy.
The toner cartridge may be empty. Replace the toner cartridge. See "Replacing the
Toner Cartridge."
A noisy phone line can cause line errors. Set the fax modem speed to a slower
speed.
The fax machine sending you the fax may be faulty.
Some of the words on an incoming fax are
stretched.
The fax machine sending you the fax had a temporary document jam.
There are lines on the documents you send. Check the surface of the document glass and DADF glass for marks and clean it.
See "Cleaning the Scanner."
Vertical lines appear on the documents when
you send using the DADF.
Clean the DADF glass.
The printer dials a number, but the
connection with another fax machine fails.
The other fax machine may be turned off, out of paper, or cannot answer incoming
calls. Speak with the other machine operator and ask her/him to sort out the
problem.
Documents are not stored in the memory. There may not be enough memory to store the document. If the display shows a
MFP Memory Full
message, delete any documents you no longer need from
the memory and then restore the document, or wait for the job in progress (e.g., a
fax transmission or reception) to complete.
Blank areas appear at the bottom of each
page or on other pages, with a small strip of
text at the top.
You may have chosen the wrong paper settings in the user option setting. See
"Print Media Guidelines."
The printer will not send or receive faxes. Ensure that the country code is set correctly. Press the (Information) button
and
tap the
Tools
tab
tap
Admin Settings
Fax Settings
Fax Line Settings
Country
.
Check the dialing type for Tone or Pulse.
Check that the cables are connected properly.
If the telephone line cord is connected to the printer via any device such as an
answering machine and a computer, remove the device and directly connect the
telephone line cord to the printer.
Ensure that
Junk Fax Setup
is set to
off
.
An error often occurs during a fax
transmission or reception.
Reduce the modem speed. Press the
(Information)
button and tap the
Tools
tab
tap
Admin Settings
Fax Settings
Transmission Defaults
Modem Speed
.
The printer receive faxes, but it does not
print.
Check the toner level.
Ensure that there is paper in the paper tray.
Ensure that
Received Fax Forward
is set to
off
.
Check whether the printer is in the secure receiving mode. If this mode is turned
on, enter the correct password or turn off this mode to print faxes in memory.
Problem Action
Troubleshooting Guide
525
Scanning Problems
Problem Action
The scanner does not work. Ensure that you place the document to be scanned facing down from the
document glass, or facing up in the DADF.
There may not be enough available memory to hold the document you want to
scan. Lower the scan resolution rate and then try scanning again.
Check that the USB or Ethernet cable is connected properly.
Ensure that the USB or Ethernet cable is not defective. Switch the cable with a
known good cable. If necessary, replace the cable.
If using the network TWAIN or Windows Image Acquisition (WIA) driver, check
that the Ethernet cable is connected properly and the IP address of the printer is
set correctly. To check the IP address, see "Verifying the IP Settings."
Check that the scanner is configured correctly. Check the application you want to
use to make certain that the scanner job is being sent to the correct port.
Ensure that the scanner sharing feature is disabled when you use Mac OS X before
you scan documents via an ICA compatible application such as Image Capture.
The printer does not support the scanner sharing feature of Mac OS X. Select a
printer which is directly connected to the computer via USB or wired /wireless
LAN and scan documents.
The printer scans very slowly. Graphics are scanned more slowly than text when using the
Scan to Email
or Scan to Network Folder feature.
Communication speed becomes slow in scan mode because of the large amount of
memory required to analyze and reproduce the scanned image.
Scanning images at a high resolution takes more time than scanning at a low
resolution.
Document misfeeds or multiple feeds occur
in the DADF.
Check whether the DADF roller assembly is installed properly.
Ensure the document’s paper type meets the specifications for the printer. See
"Supported Paper Types" for more information.
Check whether the document is properly loaded in the DADF.
Ensure that the document guides are adjusted properly.
Ensure that the number of document sheets do not exceed the maximum capacity
of the DADF.
Ensure that the document is not curled.
Fan the document well before loading it in the DADF.
Vertical blanks or streaks appear on the
output when scanned using the DADF.
Clean the DADF glass.
Vertical lines appear on the output when
scanned using the DADF.
Clean the DADF glass.
A smear appears at the same location on the
output when scanned using the document
glass.
Clean the document glass.
Images are skewed. Before loading the document(s) on the DADF, straighten the edges of the stack of
the document(s).
Ensure that the document is loaded straight in the DADF or on the document
glass.
526
Troubleshooting Guide
Diagonal lines appear jagged when scanned
using the DADF.
If the document uses thick media, try scanning it from the document glass.
Message appears on your computer screen:
• "Device can’t be set to the H/W mode you
want."
• "Port is being used by another program."
• "Port is Disabled."
• "Scanner is busy receiving or printing data.
When the current job is completed, try
again."
• "Invalid handle."
• "Scanning has failed."
There may be a copying or printing job in progress. When the current job is
complete, try the job again.
The selected port is currently being used. Restart your computer and try again.
The cable may be improperly connected or the printer may be turned off.
The scanner driver is not installed or an operating environment is not set up
properly.
Ensure that the port is properly connected and the printer is turned on. Then
restart your computer.
Check that the USB or Ethernet cable is connected properly.
The printer does not properly transfer scan
data to a specified destination via the
Scan
to Email
or
Scan to Network Folder
feature.
Check if the following settings have been set correctly on the
Dell Printer
Configuration Web Tool
.
Scan to Network Folder
Check the following settings under
Address BookServer Address:
• Server Address
•Share Name
•Server Path
•Login Name
•Login Password
Scan to Email
Check the following setting under
Address BookE-Mail Address:
• Address
Cannot scan using Windows Image
Acquisition (WIA) on a Microsoft
®
Windows Server
®
2003 computer.
Enable Windows Image Acquisition (WIA) on the computer.
To enable Windows Image Acquisition (WIA):
1
Click
Start
, point to
Administrative Tools
, and then click
Services
.
2
Right-click
Windows Image Acquisition (WIA)
, and then click
Start
.
Cannot scan using TWAIN or Windows
Image Acquisition (WIA) on a Windows
Server
®
2008 or Windows Server
®
2008 R2
computer.
Install the Desktop Experience feature on the computer.
To install Desktop Experience:
1
Click
Start
, point to
Administrative Tools
, and then click
Server Manager
.
2
Under
Features Summary
, click
Add Features
.
3
Select the
Desktop Experience
check box, click
Next
, and then click
Install
.
4
Restart the computer.
Problem Action
Troubleshooting Guide
527
Digital Certificate Problems
Cannot scan using TWAIN or Windows
Image Acquisition (WIA) on a Windows
Server
®
2012 or Windows Server
®
2012 R2
computer.
Install the Desktop Experience feature on the computer.
To install Desktop Experience:
1
Click
Server Manager
from the
Start
screen.
The
Server Manager
screen appears.
2
Under
Manage
, click
Add Roles and Features
.
Add Roles and Features Wizard
appears.
3
Click
Next
to skip the
Before you begin
page.
4
Ensure that
Role-based or feature-based installation
is selected, and then click
Next
.
5
Ensure that
Select a server from the server pool
is selected, select the server under
Server Pool
, and then click
Next
.
6
Click
Next
to skip the
Select server roles
page.
7
Select the
Desktop Experience
check box under
User Interfaces and
Infrastructure
, and then click
Next
.
8
Click
Confirmation
from the list on the left.
9
Select the
Restart the destination server automatically if required
check box, and
then click
Install
.
10
Restart the computer.
Symptom Cause Action
The certificate import button is
disabled.
SSL/TLS communication is
disabled.
Create a self-signed certificate and enable SSL/TLS.
The certificate details button is
disabled.
The certificate cannot be imported. The time setting is incorrect. Confirm validity period of the certificate as well as
the time setting of the device.
The certificate file is incorrect. Confirm whether the password is correct.
Confirm whether the file type is PKCS#7/#12 or
x509CACert (extension: p7b/p12/pfx/cer/crt).
Confirm whether the attribute information (key
Usage/Extended key usage) of the certificate to be
imported is set correctly.
The browser is incorrect. Use Internet Explorer
®
.
016-404 is displayed when trying to
use security functions that require
certificates.
The certificate data stored in
internal memory is either deleted,
corrupt, or is not readable.
Import the certificate and enable the security
settings again.
Problem Action
528
Troubleshooting Guide
Problems With Installed Optional Accessory
If an option does not operate correctly following installation or stops working:
• Turn off the printer, wait for 10 seconds, and then turn on the printer. If this does not fix the problem, unplug the
printer, and check the connection between the option and the printer.
• Print the system settings report to see if the option is listed in the Printer Options list. If the option is not listed, re-
install it. See "Report / List."
• Ensure the option is selected in the printer driver you are using.
The following table lists printer's option and corrective action for related problem. If the suggested corrective action
does not correct the problem, call customer service.
Wi-Fi Direct Problems
A certificate cannot be set with
"Certificate Details".
The validity period is invalid. The validity period of the certificate is invalid.
Confirm whether the time setting of the machine is
correct, and whether the validity period of the
certificate has expired.
The certificate path is invalid. The certificate chain (path validation) of the
imported certificate may not be correctly validated.
Confirm whether all of the high-level certificates
(Trusted/Intermediate) have been imported and are
not deleted, and whether the validity period has
expired.
Although a certificate was imported,
it is not displayed when selecting
with "Local Device".
The type of the certificate is
incorrect.
To import a certificate for use with the device (own
device), import the secret key and a certificate of
the PKCS#12 (p12/pfx) format as a pair.
Server validation is not operating
correctly.
The certificate chain is incorrect
when importing.
Although importing a root certificate (Trusted) to
use for server authentication, an Intermediate
certificate may be required when validating the
path.
When executing a certificate file with the
certification authority, create the certificate with a
format including all paths and then import that
certificate.
Problem Action
550-sheet feeder
• Ensure the 550-sheet feeder is correctly installed on the printer. Re-install the
feeder. See "Removing the Optional 550-Sheet Feeder" and "Installing the
Optional 550-Sheet Feeder."
• Ensure the print media is loaded correctly. See "Loading Print Media in Tray1 and
the Optional 550-Sheet Feeder" for more information.
Problem Action
The device cannot discover the printer. The printer may be connected to another device via Wi-Fi Direct. Disconnect the
printer and the device. See "Disconnecting Wi-Fi Direct Network."
Symptom Cause Action
Troubleshooting Guide
529
Scanner Driver/Printer Utility Problems
Other Problems
Contacting Service
When you call for printer service, be prepared to describe the problem you are experiencing or the error message that
appears.
You need to know the model type and Service Tag number of your printer. See the label located inside the front cover
of your printer and write down the Service Tag number. For details on the location of the Service Tag, see "Express
Service Code and Service Tag."
The printer cannot disconnect from the
device even when the procedure in
"Disconnecting Wi-Fi Direct Network" has
been performed.
The device may be automatically reconnecting to the printer. Reset the passphrase
for Wi-Fi Direct and disconnect the device. See "Resetting the Passphrase."
The network mode of the printer cannot be
set to Ad-hoc mode.
Ensure that Wi-Fi Direct is set to Disable.
Wi-Fi Direct cannot be set to Enable. Ensure that the network mode is set to Infrastructure mode.
Ensure that the IP mode is set to a mode other than IPv6.
Problem Action
Unable to retrieve the Address Book data
from the printer on the Address Book Editor.
Check that the USB or Ethernet cable is connected properly.
Ensure that the printer is turned on.
Ensure that the scanner driver is installed on your computer. (The Address Book
Editor retrieves the Address Book data via the scanner driver when the printer is
connected using a USB cable.)
The TWAIN driver cannot connect to the
printer.
Check that the USB or Ethernet cable is connected properly.
If using the network connection, check that IP address of the printer is set
correctly. To check the IP address, see "Scanning Using the TWAIN Driver."
Check whether the printer is turned on. If the printer is turned on, reboot it by
turning off the printer and then on again.
If a scan application is running, close the application once, restart the application,
and then try scanning again.
The scanner driver has not been registered
on your computer.
Install the scanner driver. If the scanner driver is installed, uninstall it and then re-
install it again.
Problem Action
Condensation has occurred inside the
printer.
This usually occurs within several hours after you heat the room in winter. This
also occurs when the printer is operating in a location where relative humidity
reaches 85% or more. Adjust the humidity or relocate the printer to an appropriate
environment.
A problem has occurred when using the Dell
Document Hub.
Visit www.dell.com/dochub for information about the Dell Document Hub.
Problem Action
530
Troubleshooting Guide
531
Appendix
Appendix..................................................................................... 533
532
Appendix
533
Appendix
Dell™ Technical Support Policy
Technician-assisted technical support requires the cooperation and participation of the customer in the
troubleshooting process and provides for restoration of the operating system, software program and hardware drivers
to the original default configuration as shipped from Dell, as well as the verification of appropriate functionality of
the printer and all Dell-installed hardware. In addition to this technician assisted technical support, online technical
support is available at Dell Support. Additional technical support options may be available for purchase.
Dell provides limited technical support for the printer and any Dell-installed software and peripherals. Support for
third-party software and peripherals is provided by the original manufacturer, including those purchased and/or
installed through Software & Peripherals (DellWare), ReadyWare, and Custom Factory Integration (CFI/DellPlus).
Online Services
You can access Dell Support through the following websites:
• Product support and manuals
www.dell.com/support
www.dell.com/support/manuals
www.dell.com/printer
Warranty and Return Policy
Dell Inc. ("Dell") manufactures its hardware products from parts and components that are new or equivalent to new
in accordance with industry-standard practices. For information about the Dell warranty for your printer, see
dell.com/support.
Recycling Information
It is recommended that customers dispose of their used computer hardware, monitors, printers, and other peripherals in an environmentally
sound manner. Potential methods include reuse of parts or whole products and recycling of products, components, and/or materials.
For specific information on Dell’s worldwide recycling programs, see www.dell.com/recyclingworldwide.
Contacting Dell
You can contact Dell electronically using the following addresses:
•World Wide Web
www.dell.com/contactdell
534
Appendix
New Zealand PTC200 Warnings
General warning
"The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the
item complies with minimum conditions for connection to its network. It indicates no endorsement of the product
by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work
correctly in all respects with another item of Telepermitted equipment of a different make or model, nor does it
imply that any product is compatible with all of Telecom's network services"
Warnings taken from Specification text
2.11.1 Compliance testing (6) & (7) (Functional tests)
"This equipment is not capable, under all operating conditions, of correct operation at the higher speeds for which it
is designed. Telecom will accept no responsibility should difficulties arise in such circumstances"
4.5.1 Off-hook line impedance
(4) "This equipment does not fully meet Telecom's impedance requirements. Performance limitations may occur
when used in conjunction with some parts of the network. Telecom will accept no responsibility should difficulties
arise in such circumstances"
4.9.3 Non-voice equipment
(4) "This equipment is not capable, under all operating conditions, of correct at the higher speeds for which it is
designed. Telecom will accept no responsibility should difficulties arise in such circumstances"
5.6.1 General requirements (automatic dialling devices)
(3) "This equipment shall not be set up to make automatic calls to the Telecom '111' Emergency Service
5.5.5 User instructions
(4) If a charge for local calls is unacceptable, the 'Dial' button should NOT be used for local calls. Only the 7-digits of
the local number should be dialled from your telephone. DO NOT dial the area code digit or the '0' prefix
8.1.7 User Instructions (automatic call set-up)
(b) This equipment shall not be set up to make automatic calls to the Telecom '111' Emergency Service
8.2.1(b) Call answering
When this equipment is set up call answering not within 3~30 sec., the telephone or answering machine shall
answer incoming call with 3~30sec.
Appendix
535
USA/Canada Wi-Fi Warnings
Class B:
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15
of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more of the following measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
-Consult the dealer or an experienced radio/ TV technician for help.
CAUTION:
Any changes or modifications not expressly approved by the grantee of this device could void the user's authority to
operate the equipment.
Labeling Requirements
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
RF Exposure Warning
This equipment must be installed and operated in accordance with provided instructions and the antenna(s) used
for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not
be co-located or operating in conjunction with any other antenna or transmitter. End-users and installers must be
provide with antenna installation instructions and transmitter operating conditions for satisfying RF exposure
compliance.
Canada, Industry Canada (IC) Notices
This Class B digital apparatus complies with Canadian ICES-003 and RSS-210.
Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device
must accept any interference, including interference that may cause undesired operation of the device.
536
Appendix
Radio Frequency (RF) Exposure Information
The radiated output power of the Wireless Device is below the Industry Canada (IC) radio frequency exposure
limits. The Wireless Device should be used in such a manner such that the potential for human contact during
normal operation is minimized.
This device has also been evaluated and shown compliant with the IC RF Exposure limits under mobile exposure
conditions. (antennas are greater than 20cm from a person's body).
This device has been certified for use in Canada. Status of the listing in the Industry
Canada's REL (Radio Equipment List) can be found at the following web address:
http://www.ic.gc.ca/app/sitt/reltel/srch/nwRdSrch.do?lang=eng
Additional Canadian information on RF exposure also can be found at the following web address:
http://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf08792.html
Canada, avis d'Industry Canada (IC)
Cet appareil numérique de classe B est conforme aux normes canadiennes ICES-003 et RSS-210.
Son fonctionnement est soumis aux deux conditions suivantes : (1) cet appareil ne doit pas causer d'interférence et
(2) cet appareil doit accepter toute interférence, notamment les interférences qui peuvent affecter son
fonctionnement.
Informations concernant l'exposition aux fréquences radio (RF)
La puissance de sortie émise par l'appareil de sans fil Dell est inférieure à la limite d'exposition aux fréquences radio
d'Industry Canada (IC). Utilisez l'appareil de sans fil Dell de façon à minimiser les contacts humains lors du
fonctionnement normal.
Ce périphérique a également été évalué et démontré conforme aux limites d'exposition aux RF d'IC dans des
conditions d'exposition à des appareils mobiles (les antennes se situent à moins de 20 cm du corps d'une
personne).
Ce périphérique est homologué pour l'utilisation au Canada. Pour consulter l'entrée correspondant à l'appareil dans
la liste d'équipement radio (REL - Radio Equipment List) d'Industry Canada rendez-vous sur:
http://www.ic.gc.ca/app/sitt/reltel/srch/nwRdSrch.do?lang=eng
Pour des informations supplémentaires concernant l'exposition aux RF au Canada rendez-vous sur :
http://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf08792.html
Canada IC Statement
NOTICE:
• This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications. This is
confirmed by the registration number. The abbreviation, IC, before the registration number signifies that
registration was performed based on a Declaration of Conformity indicating that Industry Canada technical
specifications were met. It does not imply that Industry Canada approved the equipment.
• The Ringer Equivalence Number (REN) for this terminal equipment is 0.0. The REN assigned to each terminal
equipment provides an indication of the maximum number of terminals allowed to be connected to a telephone
interface. The termination on an interface may consist of any combination of devices subject only to the
requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed five.
Appendix
537
Avis :
• Le présent matériel est conforme aux spécifications techniques d'Industrie Canada applicables au matériel
terminal. Cette conformité est confirmée par le numéro d'enregistrement. Le sigle IC, placé devant le numéro
d'enregistrement, signifie que l'enregistrement s'est effectué conformément à une déclaration de conformité et
indique que les spécifications techniques d'Industrie Canada ont été respectées. Il n'implique pas qu'Industrie
Canada a approuvé le matériel.
• L'indice d'équivalence de la sonnerie (IES) du présent matériel est de 0.0. L'IES assigné à chaque dispositif
terminal indique le nombre maximal de terminaux qui peuvent être raccordés à une interface téléphonique. La
terminaison d'une interface peut consister en une combinaison quelconque de dispositifs, à la seule condition que
la somme d'indices d'équivalence de la sonnerie de tous les dispositifs n'excède pas 5.

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