Dell Se1918hv Monitor User's Guide User Manual En Us

User Manual: Dell dell-se1918hv-monitor Dell SE1918HV User's Guide

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Dell SE1918HV
Dell SE2018HV
Dell SE2018HR
Dell SE2218HV
User’s Guide

Monitor Model: SE1918HV / SE2018HV / SE2018HR / SE2218HV
Regulatory Model: E1916HVf / E2016HVf / E2216HVf
Regulatory Type: E1916HVf / E2016HVf / E2216HVf

NOTE: A NOTE indicates important information that helps you make better use
of your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of
data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.

Copyright © 2017 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are
trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
2017 – 04
Rev. A01

Contents
About Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Package Contents . . . . . . . . . . . . . . . . . . . . . . . 5
Product Features . . . . . . . . . . . . . . . . . . . . . . . . 6
Identifying Parts and Controls . . . . . . . . . . . . . . . . . 7
Monitor Specifications . . . . . . . . . . . . . . . . . . . . . 9
Flat-Panel Specifications . . . . . . . . . . . . . . . . . . . . . . . . . 9
Resolution Specifications . . . . . . . . . . . . . . . . . . . . . . . . 10
Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . .10
Preset Display Modes . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Physical Characteristics . . . . . . . . . . . . . . . . . . . . . . . . .12
Environmental Characteristics . . . . . . . . . . . . . . . . . . . . . .13
Power Management Modes . . . . . . . . . . . . . . . . . . . . . . . 14
Pin Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Plug and Play Capability . . . . . . . . . . . . . . . . . . . . 18
LCD Monitor Quality & Pixel Policy . . . . . . . . . . . . . . 18
Maintenance Guidelines . . . . . . . . . . . . . . . . . . . . 18
Caring for Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . .18

Setting Up the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . 19
Attaching the Stand . . . . . . . . . . . . . . . . . . . . . . 19
Connecting Your Monitor . . . . . . . . . . . . . . . . . . . 20
Connecting VGA Cable . . . . . . . . . . . . . . . . . . . . . . . . . 20

Organizing Your Cables . . . . . . . . . . . . . . . . . . . . 20
Removing the Monitor Stand . . . . . . . . . . . . . . . . . 21
Wall Mounting (Optional) . . . . . . . . . . . . . . . . . . . 22

Operating the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . 23
Power On the Monitor . . . . . . . . . . . . . . . . . . . . . 23
Using the Front-Panel Controls . . . . . . . . . . . . . . . . 23
Front-Panel Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Using the On-Screen Display (OSD) Menu . . . . . . . . . . 24
Accessing the Menu System . . . . . . . . . . . . . . . . . . . . . . 24
OSD Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Setting the Maximum Resolution . . . . . . . . . . . . . . . 49
If you have a Dell desktop or a Dell portable computer with Internet
access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
If you have a non Dell desktop, portable computer, or graphics card . 50

Using the Tilt . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Built-in Diagnostics . . . . . . . . . . . . . . . . . . . . . . 53
Common Problems . . . . . . . . . . . . . . . . . . . . . . 54
Product-Specific Problems . . . . . . . . . . . . . . . . . . 57
Dell Soundbar Problems . . . . . . . . . . . . . . . . . . . . 58

Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . 60
FCC Notices (U.S. Only) and Other Regulatory Information . 60
Contact Dell . . . . . . . . . . . . . . . . . . . . . . . . . . 60

4 │

About Your Monitor
Package Contents
Your monitor ships with all the components shown below. If any component is
missing, contact Dell technical support. For more information see Contact Dell .
N
OTE: Some items may be optional and may not ship with your monitor.
Some features or media may not be available in certain countries.
• Monitor

• Stand Riser

• Stand Base
• VESA™ Screw Cover

• Power Cable (varies with countries)

• VGA Cable

• Drivers and Documentation media
• Quick Setup Guide
• Safety and Regulatory Information

About Your Monitor │ 5

Product Features
The Dell SE1918HV / SE2018HV / SE2018HR / SE2218HV flat-panel display has
an active matrix, Thin-Film Transistor, Liquid Crystal Display and LED backlight. The
monitor’s features include:
• SE1918HV : 47.01 cm (18.51 inches) diagonal viewable image size, 1366 x 768
resolution, plus full-screen support for lower resolutions.
• SE2018HV / SE2018HR: 49.41 cm (19.5 inches) diagonal viewable image
size, 1600 x 900 resolution, plus full-screen support for lower resolutions.
• SE2218HV: 54.69 cm (21.53 inches) diagonal viewable image size,
1920 x 1080 resolution, plus full-screen support for lower resolutions.
• Tilt adjustment capability.
• Removable pedestal and Video Electronics Standards Association (VESA) 100
mm mounting holes for flexible mounting solutions.
• Plug and play capability if supported by your system.
• On-Screen Display (OSD) adjustments for ease of set-up and screen
optimization.
• Software and documentation media which includes an information file (INF),
Image Color Matching File (ICM), and product documentation.
• Dell Display Manager Software
• ENERGY STAR-compliant.
• Security lock slot.
• Asset Management Capability.
• EPEAT Silver compliant.
• CECP (for China).
• RoHS compliant.
• Energy Gauge shows the energy level being consumed by the monitor in real
time.
• Analog backlight dimming control for flicker free display.

6 │ About Your Monitor

Identifying Parts and Controls
Front View

1
2

Function buttons (For more information, see Operating the Monitor)
Power On/Off button (with LED indicator)

Back View
SE1918HV / SE2018HV / SE2018HR:

Back View with Monitor Stand

About Your Monitor │ 7

SE2218HV:

Back View with Monitor Stand
Label
1
2
3
4
5

Description
VESA mounting holes (100
mm)
Regulatory rating label
Security lock slot

Use
To mount the monitor.

Lists the regulatory approvals.
Secures monitor with security lock
(security lock not included).
Barcode serial number label Refer to this label if you need to contact
Dell for technical support.
Cable management slot
Use to organize cables by placing them
through the slot.

Side View

8 │ About Your Monitor

Bottom View

Label Description
1 AC power connector
2 VGA connector
3

Use
To connect the monitor power cable.
To connect your computer to the monitor using
a VGA cable.
Dell soundbar mounting To attach the optional Dell Soundbar.
slots

Monitor Specifications
Flat-Panel Specifications
Model number SE1918HV
Screen type
Panel Type

Active matrix - TFT
LCD
TN

SE2018HV /
SE2018HR
Active matrix - TFT
LCD
TN

SE2218HV

494.1 ± 0.02 mm
(19.5 ± 0.05 inches)
432.0 ± 1.92 mm
(17.0 ± 0.08 inches)
239.76 ± 3.42 mm
(9.44 ± 0.13 inches)
102552.65 ± 1050
mm2 (158.84± 1.56
inches2)

546.86 mm
(21.53 inches)
476.64 mm
(18.77 inches)
268.11 mm
(10.56 inches)

Active matrix - TFT
LCD
TN

Viewable image
Diagonal
Horizontal
Active Area
Vertical Active
Area

470.1 mm
(18.51 inches)
409.8 mm
(16.13 inches)
230.4 mm
(9.07 inches)

Area

94417.92 mm2
(146.35 inches2)

Pixel pitch

0.30 x 0.30 mm

127791.95 mm2
(198.21 inches2)

0.2712 ± 0.0012 x
0.248 x 0.248 mm
0.2626 ± 0.0074 mm

About Your Monitor │ 9

Viewing angle:
Horizontal

90° typical

Vertical
Luminance
output
Contrast ratio

65° typical

50° to 65° typical

200 cd/m² (typical)
600 to 1 (typical)

Display screen
coating

Antiglare with hard-coating 3H

Backlight

White LED edgelight system

Response Time 5 ms typical (white to black, black to white)
Color Depth

16.7 mil colors

Color Gamut

85 % (typical) **

Built-in devices

N/A

** S E1918HV / SE2018HV / SE2018HR / SE2218HV color gamut (typical) is based on
CIE1976 (85 %) and CIE1931 (72 %) test standards.

Resolution Specifications
Model number

SE1918HV

SE2018HV /
SE2018HR

SE2218HV

Scan range
•

Horizontal 30 kHz to 83 kHz (automatic)

•

Vertical

Maximum preset
resolution

56 Hz to 76 Hz (automatic)
1366 x 768 at 60 Hz 1600 x 900 at 60
Hz

1920 x 1080 at 60
Hz

Electrical Specifications
Model number

SE1918HV / SE2018HV / SE2018HR / SE2218HV

Video input signals

Analog RGB: 0.7 Volts ± 5 %, 75 ohm input impedance

Synchronization input Separate horizontal and vertical synchronizations, polaritysignals
free TTL level, SOG (Composite SYNC on green)
AC input voltage /
frequency / current

100 VAC to 240 VAC / 50 Hz or 60 Hz ± 3 Hz / 1.0 A
(typical)

10 │ About Your Monitor

Inrush current

120 V: 30 A (Max.)
240 V: 60 A (Max.)

Preset Display Modes
The following table lists the preset modes for which Dell guarantees image size and
centering:
SE1918HV:
Display Mode
VESA, 720 x 400
VESA, 640 x 480
VESA, 640 x 480
VESA, 800 x 600
VESA, 800 x 600
VESA, 1024 x 768
VESA, 1024 x 768
VESA, 1280 x 1024
VESA, 1366 x 768

Horizontal
Frequency
(kHz)
31.5
31.5
37.5
37.9
46.9
48.4
60.0
80.0
47.7

Vertical
Frequency
(Hz)
70.1
59.9
75.0
60.3
75.0
60.0
75.0
75.0
59.8

Pixel Clock
(MHz)
28.3
25.2
31.5
40.0
49.5
65.0
78.8
135.0
85.5

Sync Polarity
(Horizontal/
Vertical)
-/+
-/-/+/+
+/+
-/+/+
+/+
+/+

SE2018HV / SE2018HR：

VESA, 720 x 400
VESA, 640 x 480
VESA, 640 x 480
VESA, 800 x 600
VESA, 800 x 600
VESA, 1024 x 768
VESA, 1024 x 768
VESA, 1152 x 864
VESA, 1280 x 1024

Horizontal
Frequency
(kHz)
31.5
31.5
37.5
37.9
46.9
48.4
60.0
67.5
64.0

Vertical
Frequency
(Hz)
70.1
59.9
75.0
60.3
75.0
60.0
75.0
75.0
60.0

VESA, 1280 x 1024
VESA, 1600 x 900

80.0
55.5

75.0
60.0

Display Mode

28.3
25.2
31.5
40.0
49.5
65.0
78.8
108.0
108.0

Sync Polarity
(Horizontal/
Vertical)
-/+
-/-/+/+
+/+
-/+/+
+/+
+/+

135.0
97.8

+/+
+/-

Pixel Clock
(MHz)

About Your Monitor │ 11

SE2218HV：
Display Mode
VESA, 720 x 400
VESA, 640 x 480
VESA, 640 x 480
VESA, 800 x 600
VESA, 800 x 600
VESA, 1024 x 768
VESA, 1024 x 768
VESA, 1152 x 864
VESA, 1280 x 1024
VESA, 1280 x 1024
VESA, 1600 x 900
VESA, 1920 x
1080

Horizontal
Frequency
(kHz)
31.5
31.5
37.5
37.9
46.9
48.4
60.0
67.5
64.0

Vertical
Frequency
(Hz)
70.1
59.9
75.0
60.3
75.0
60.0
75.0
75.0
60.0

80.0
60.0
67.5

75.0
60.0
60.0

28.3
25.2
31.5
40.0
49.5
65.0
78.8
108.0
108.0

Sync Polarity
(Horizontal/
Vertical)
-/+
-/-/+/+
+/+
-/+/+
+/+
+/+

135.0
108.0
148.5

+/+
+/+
+/+

Pixel Clock
(MHz)

Physical Characteristics
The following table lists the monitor’s physical characteristics:
Model Number

SE1918HV

Connector type

SE2018HV /
SE2218HV
SE2018HR
15-pin D-subminiature (Black connector)

Signal cable type

Analog: D-Sub, 15 pins

Dimensions:
(with stand)
Height
Width
Depth

359.0 mm
(14.13 inches)
445.4 mm
(17.54 inches)
167.0 mm
(6.57 inches)

12 │ About Your Monitor

368.9 mm
(14.52 inches)
471.5 mm
(18.56 inches)
167.0 mm
(6.57 inches)

396.7 mm
(15.62 inches)
512.2 mm
(20.17 inches)
180.0 mm
(7.09 inches)

Dimensions:
(without stand)
Height
Width
Depth

266.0 mm
(10.47 inches)
445.4 mm
(17.54 inches)
51.5 mm
(2.03 inches)

275.4 mm
(10.84 inches)
471.5 mm
(18.56 inches)
51.5 mm
(2.03 inches)

303.7 mm
(11.96 inches)
512.2 mm
(20.17 inches)
50.5 mm
(1.99 inches)

156.0 mm
(6.14 inches)
220.0 mm
(8.66 inches)
167.0 mm
(6.57 inches)

177.0 mm
(6.97 inches)
250.0 mm
(9.84 inches)
180.0 mm
(7.09 inches)

3.65 kg
(8.05 lb)
3.02 kg
(6.66 lb)
2.26 kg
(4.98 lb)

4.30 kg
(9.48 lb)
3.63 kg
(8.0 lb)
2.83 kg
(6.24 lb)

0.46 kg
(1.01 lb)

0.52 kg
(1.15 lb)

Stand dimensions:
Height
Width
Depth
Weight:
Weight with
3.60 kg
packaging
(7.94 lb)
Weight with stand
3.0 kg
assembly and cables (6.61 lb)
Weight without
2.26 kg
stand assembly (For (4.98 lb)
wall mount or VESA
mount considerations
- no cables)
Weight of stand
0.46 kg
assembly
(1.01 lb)
Environmental Characteristics
The following table lists the environmental conditions for your monitor:
Model Number

SE1918HV /SE2018HV /
SE2018HR

SE2218HV

Temperature
0 °C to 40 °C (32 °F to 104 °F)

•

Operating

•

Non-operating Storage: -20 °C to 60 °C (-4 °F to 140 °F)
Shipping: -20 °C to 60 °C (-4 °F to 140 °F)

About Your Monitor │ 13

Humidity
10 % to 80 % (non-condensing)

•

Operating

•

Non-operating Storage: 5 % to 90 % (non-condensing)
Shipping: 5 % to 90 % (non-condensing)

Altitude
5,000 m (16,404 ft) max

•

Operating

•

Non-operating 12,191 m (40,000 ft) max

Thermal dissipation

58.0 BTU/hour (maximum)
47.8 BTU/hour (typical)

81.9 BTU/hour
(maximum)
68.3 BTU/hour
(typical)

Power Management Modes
If you have VESA’s DPM compliance display card or software installed in your PC,
the monitor automatically reduces its power consumption when not in use. This
feature is called Power Save Mode. If the computer detects input from keyboard,
mouse, or other input devices, the monitor automatically resumes functioning.
The following table shows the power consumption and signaling of this automatic
power-saving feature:
SE1918HV:
Horizontal
Sync
Normal operation Active

Vertical
Sync
Active

Active-off mode

Inactive

Switch off

Energy Star
PON
ETEC

Power Consumption
10 W***
33.2 kWh***

VESA Modes

14 │ About Your Monitor

Video
Active

Blank

Power
Power
Indicator Consumption
White
17 W
(Maximum)**
14 W (Typical)
Glowing Less than 0.3 W
white
Off
Less than 0.3
W*

SE2018HV / SE2018HR:
Horizontal Vertical
Sync
Sync
Normal operation Active
Active
VESA Modes

Active-off mode

Inactive

Switch off

Energy Star
PON
ETEC

Power Consumption
11.98 W***
38.6 kWh***

Video
Active

Blank

Power
Power
Indicator Consumption
White
17 W
(Maximum)**
14 W (Typical)
Glowing Less than 0.3 W
white
Off
Less than 0.3 W *

SE2218HV:
Horizontal
Sync
Normal operation Active

Vertical
Sync
Active

Active-off mode

Inactive

Switch off

Energy Star
PON
ETEC

Power Consumption
15.5 W***
49.6 kWh***

VESA Modes

Video
Active

Blank

Power
Power
Indicator Consumption
White
24 W
(Maximum)**
18 W (Typical)
Glowing Less than 0.3 W
white
Off
Less than 0.3
W*

NOTE:
PON: Power consumption of on mode as defined in Energy Star 7.0 version.
ETEC: Total energy consumption in kWh as defined in Energy Star 7.0 version.
The OSD will only function in the normal operation mode. When any button
except power button is pressed in Active-off mode, the following messages will be
displayed:

About Your Monitor │ 15

Activate the computer and monitor to gain access to the OSD.
OTE: Dell SE1918HV / SE2018HV / SE2018HR / SE2218HV monitors
N
are Energy Star certified

* Zero-power consumption in OFF mode can only be achieved by disconnecting the main
cable from the monitor.
** Maximum power consumption with max luminance and contrast.
*** T
his document is informational only and reflects laboratory performance. Your product
may perform differently, depending on the software, components and peripherals
you ordered and shall have no obligation to update such information. Accordingly, the
customer should not rely upon this information in making decisions about electrical
tolerances or otherwise. No warranty as to accuracy or completeness is expressed or
implied.

16 │ About Your Monitor

Pin Assignments
VGA connector

Pin Number Monitor Side of the 15-pin Side Signal Cable
1
Video-Red
2

Video-Green

Video-Blue

GND

Self-test

GND-R

GND-G

GND-B

DDC +5 V

GND-sync

GND

DDC data

H-sync

V-sync

DDC clock

About Your Monitor │ 17

Plug and Play Capability
You can install the monitor in any Plug and Play compatible system. The monitor
automatically provides the computer with its Extended Display Identification
Data (EDID) using Display Data Channel (DDC) protocols so that the system can
configure itself and optimize the monitor settings. Most monitor installations are
automatic. You can select different settings if required.

LCD Monitor Quality & Pixel Policy
During the LCD Monitor manufacturing process, it is not uncommon for one or
more pixels to become fixed in an unchanging state. The visible result is a fixed pixel
that appears as an extremely tiny dark or bright discolored spot. When the pixel
remains permanently lit, it is known as a “bright dot.” When the pixel remains black,
it is known as a “dark dot.”
In almost every case, these fixed pixels are hard to see and do not detract from
display quality or usability. A display with 1 to 5 fixed pixels is considered normal and
within competitive standards. For more information, see Dell Support site at:
http://www.dell.com/support/monitors.

Maintenance Guidelines
Caring for Your Monitor
CAUTION: Read and follow the safety instructions before cleaning the monitor.
WARNING: Before cleaning the monitor, unplug the monitor power cable from
the electrical outlet.

For best practices, follow the instructions in the list below while unpacking,
cleaning, or handling your monitor:
• To clean your antistatic screen, slightly dampen a soft, clean cloth with water.
If possible, use a special screen-cleaning tissue or solution suitable for the
antistatic coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or
compressed air.
• Use a slightly dampened, warm cloth to clean the plastics. Avoid using
detergent of any kind as some detergents leave a milky film on the plastics.
• If you notice a white powder when you unpack your monitor, wipe it off with a
cloth. This white powder occurs during the shipping of the monitor.
• Handle your monitor with care as a darker-colored monitor may scratch and
show white scuff marks more than a lighter-colored monitor.
• To help maintain the best image quality on your monitor, use a dynamically
changing screen saver and power off your monitor when not in use.

18 │ About Your Monitor

Setting Up the Monitor
Attaching the Stand
N
OTE: The stand base is detached when the monitor is shipped from
the factory.
1. Assemble the stand riser to stand base.

a. Place the monitor stand base on a stable table top.
b. Slide the monitor stand body in the correct direction down onto the stand base
until it clicks into place.
2. Attach the stand assembly to the monitor:

a. Place the monitor on a soft cloth or cushion near the edge of desk.
b. Align the stand assembly bracket to the monitor groove.
c. Insert the bracket towards monitor until it locks in place.

Setting Up the Monitor │ 19

Connecting Your Monitor
WARNING: Before you begin any of the procedures in this section, follow the
Safety Instructions.

To connect your monitor to the computer:
1. Turn off your computer and disconnect the power cable.
2. Connect VGA cable to the corresponding video port on the back of your computer.

Connecting VGA Cable

OTE: The graphics are used for the purpose of illustration only.
N
Appearance on the computer may vary.

Organizing Your Cables

After attaching all necessary cables to your monitor and computer, (See
Connecting Your Monitor for cable attachment), organize all cables as shown
above.

20 │ Setting Up the Monitor

Removing the Monitor Stand
N
OTE : This is applicable for the stand that shipped with your monitor. If
you have attached a non-Dell monitor stand, see the documentation that
shipped with the stand for removal instructions.
1. Remove the VESA Cover.

a. Place the monitor on a soft cloth or cushion.
b. Lift the VESA cover from both side simultaneously, to release it from the
the display back-cover.
2. Remove the stand assembly frrom the monitor.

a. Insert a flat blade screw driver into the slot on the display back cover, and
the release the latch that secures the monitor stand.
b. Once the latch is released, remove the stand assembly away from the
monitor.
Setting Up the Monitor │ 21

Wall Mounting (Optional)
(Screw dimension: M4 x 10 mm). Refer to the instructions that come with the
VESA-compatible base mounting kit.
1. Place the monitor on a flat, soft, and clean surface.
2. Removing the Monitor Stand .
3. Use a screwdriver to remove the four screws securing the plastic cover.

4. Attach the mounting bracket from the wall mounting kit to the display back cover.
5. Mount the monitor on the wall by following the instructions that came with the base
mounting kit.

N
OTE: For use only with UL-listed wall-mount bracket with minimum
weight/load bearing capacity of 2.26 kg (SE1918HV)/2.26kg
(SE2018HV / SE2018HR)/2.83 kg (SE2218HV).

22 │ Setting Up the Monitor

Operating the Monitor
Power On the Monitor
Press the

button to turn on the monitor.

Using the Front-Panel Controls
Use the function buttons on the front of the monitor to adjust the image settings.

Front-Panel Keys
A
Preset modes
B
Brightness /
Contrast
C
Menu
D
Exit

Description
Use the Preset modes key to choose from a list of
preset color modes. See Using the OSD Menu.
Use the Brightness / Contrast key to direct access
to the "Brightness" and "Contrast" control menu.
Use the Menu key to open the on-screen display
(OSD).
Use the Exit key to exit on-screen display (OSD) from
menu and sub-menus.

Front-Panel Keys

Operating the Monitor │ 23

Front-Panel Keys Description
A
Use the Up key to adjust (increase ranges) items in the OSD
menu.
Up
B
Use the Down key to adjust (decrease ranges) items in the
OSD menu.
Down
C
Use the OK key to confirm your selection.

OK
D

Use the Back key to go back to the previous menu.

Back

Using the On-Screen Display (OSD) Menu
Accessing the Menu System
NOTE: If you change the settings and then either proceed to another
menu or exit the OSD menu, the monitor automatically saves those
changes. The changes are also saved if you change the settings and then
wait for the OSD menu to disappear.
1. Press the button to open the OSD menu and display the main menu.
Main Menu

24 │ Operating the Monitor

Operating the Monitor │ 25

2. Press the and buttons to toggle between options in the Menu. As you
move from one icon to another, the option name is highlighted.
3. To select the highlighted item on the menu press the button again.
4. Press the and buttons to select the desired parameter.
5. Press the button to enter the slide bar and then use the or buttons,
according to the indicators on the menu, to make your changes.
6. Select the to return to previous menu without accepting current settings or
to accept and return to previous menu.
The table below provides a list of all the OSD menu options and their functions.

26 │ Operating the Monitor

Icon

Menu and
Submenus

Description

Energy Use

This meter shows the energy level being consumed by the
monitor in real time.
Brightness/ Use the Brightness and Contrast menu to adjust the
Contrast
Brightness/Contrast.

Operating the Monitor │ 27

Brightness

Contrast

Allows you to adjust the brightness or luminance of the
backlight.
Press the key to increase brightness and press the
key to decrease brightness (min 0 ~ max 100).
Allows you to adjust the contrast or the degree of difference
between darkness and lightness on the monitor screen.
Adjust brightness first, and adjust contrast only if you need
further adjustment.
Press the
key to increase contrast and press the key
to decrease contrast (min 0 ~ max 100).

28 │ Operating the Monitor

Auto Adjust Use this key to activate automatic setup and adjust menu.

Operating the Monitor │ 29

The following dialog appears on a black screen as the
monitor self-adjusts to the current input:

Auto Adjustment allows the monitor to self-adjust to the
incoming video signal. After using Auto Adjustment, you can
further tune your monitor by using the Pixel Clock (Coarse)
and Phase (Fine) controls under Display.
NOTE: Auto Adjust does not appear if you press the button
while there are no active video input signals or attached
cables.

30 │ Operating the Monitor

Color

Use the Color menu to adjust the monitor's color settings.

Operating the Monitor │ 31

Input Color
Format

Allows you to set the video input mode to RGB or YPbPr

32 │ Operating the Monitor

Preset Modes

Allows you to choose from a list of preset color modes.

Operating the Monitor │ 33

•
•
•

Reset Color

tandard: Loads the monitor's default color settings.
S
This is the default preset mode.
Multimedia: Loads color settings ideal for
multimedia applications.
Paper: Loads brightness and sharpness settings
ideal for viewing text. Blend the text background
to simulate paper media without affecting color
images. Applies to RGB input format only.
Warm: Increases the color temperature. The screen
appears warmer with a red/yellow tint.
Cool: Decreases the color temperature. The screen
appears cooler with a blue tint.
Custom Color: Allows you to manually adjust the
color settings. Press the
and keys to adjust the
Red, Green, and Blue values and create your own
preset color mode.

Resets your monitor's color settings to the factory defaults.

34 │ Operating the Monitor

Display

Use the Display menu to adjust the monitor's display
settings.

Operating the Monitor │ 35

Aspect Ratio

Horizontal
Position
Vertical Position
Sharpness
Pixel Clock

Phase

Reset Display

Adjusts the image ratio as Wide 16:9, 4:3, or 5:4.
NOTE: Wide 16:9 adjustment is not required at maximum
preset resolution 1366 x 768 (for SE1918HV ) or 1600 x
900 (for SE2018HV / SE2018HR) or 1920 x 1080 (for
SE2218HV).
Use or the buttons to adjust image left and right.
Minimum is '0' (-). Maximum is '100' (+).
Use the or buttons to adjust image up and down.
Minimum is '0' (-). Maximum is '100' (+).
This feature can make the image look sharper or softer. Use
or to adjust the sharpness from '0' to '100'.
The Phase and Pixel Clock adjustments allow you to adjust
your monitor to your preference. Use or buttons to
adjust for best image quality.
If satisfactory results are not obtained using the Phase
adjustment, use the Pixel Clock (coarse) adjustment and
then use Phase (fine), again.
Select this option to restore default display settings.

36 │ Operating the Monitor

Energy

Operating the Monitor │ 37

Power Button
LED
Reset Energy

Allows you to set the power LED indicator on or off during
active to save energy.
Select this option to restore default Energy settings.
Select this option to adjust the settings of the OSD such
as, the languages of the OSD, the amount of time the menu
remains on screen, and so on.

38 │ Operating the Monitor

Language

Transparency
Timer

Allows you to set the OSD display to one of eight languages:
English, Spanish, French, German, Brazilian Portuguese,
Russian, Simplified Chinese, or Japanese.
Allows you to adjust the OSD background from opaque to
transparent.
Allows you to set the time for which the OSD remains active
after you press a key on the monitor.
Use the and keys to adjust the slider in 1 second
increments, from 5 to 60 seconds.

Operating the Monitor │ 39

Lock

Reset Menu

Personalize

Controls user access to adjustments. When Lock is selected,
no user adjustments are allowed. All keys are locked except
key.
NOTE: When the OSD is locked, pressing the menu key
takes you directly to the OSD settings menu, with 'OSD
Lock' pre-selected on entry. Press and hold key for 6
seconds to unlock and allow user access to all applicable
settings.
Select this option to restore default menu settings.
Selecting this option allows you to set two shortcut keys.

40 │ Operating the Monitor

Shortcut Key 1

User can select from "Preset Modes", "Brightness/
Contrast", "Auto Adjust", "Aspect Ratio" and set as shortcut
key.

Operating the Monitor │ 41

42 │ Operating the Monitor

Shortcut Key 2

User can select from "Preset Modes", "Brightness/
Contrast", "Auto Adjust", "Aspect Ratio" and set as shortcut
key.

Operating the Monitor │ 43

Reset
Personaliza-tion

Allows you to restore shortcut key to the default setting.

Others

44 │ Operating the Monitor

Operating the Monitor │ 45

DDC/CI

DDC/CI (Display Data Channel/Command Interface) allows
a software on your computer to adjust the monitor display
settings like the brightness, color balance etc.
Enable (Default): Optimizes the performance of your
monitor and provides a better customer experience.
Disable: Disables the DDC/CI option and the following
message appears on the screen.

LCD
Conditioning

This feature will help reduce minor cases of image retention.
If an image appears to be stuck on the monitor, select LCD
Conditioning to help eliminate any image retention. Using
the LCD Conditioning feature may take some time. LCD
Conditioning feature cannot remove severe cases of image
retention or burn-in.
NOTE: Use LCD Conditioning only when you experience a
problem with image retention.
The below warning message appears once user selects
“Enable" LCD Conditioning.

Reset Other

Select this option to restore default other settings, such as
DDC/CI.
Resets all OSD settings to the factory preset values.

Factory Reset

46 │ Operating the Monitor

OSD Messages
When the monitor does not support a particular resolution mode you will see the
following message:

This means that the monitor cannot synchronize with the signal that it is receiving
from the computer. See Monitor Specifications for the horizontal and vertical
frequency ranges addressable by this monitor. Recommended mode is 1366 x 768
(for SE1918HV) or 1600 x 900 (for SE2018HV / SE2018HR) or 1920 x 1080 (for SE2218HV).

Operating the Monitor │ 47

You will see the following message before the DDC/CI function is disabled.

When the monitor enters the Power Save mode, the following message appears:

Activate the computer and wake up the monitor to gain access to the OSD.
If you press any button other than the power button, the following messages will
appear depending on the selected input:

If VGA cable is not connected, a floating dialog box as shown below appears. The
monitor will enter Power Save Mode after 5 minutes if left at this state.

48 │ Operating the Monitor

See Solving Problems for more information.

Setting the Maximum Resolution
For optimal display performance while using the Microsoft Windows operating
systems, set the display resolution to 1366 x 768 (for SE1918HV) or 1600 x 900 (for
SE2018HV / SE2018HR) or 1920 x 1080 (for SE2218HV) pixels by performing the
following steps:
In Windows Vista, Windows 7, Windows 8 or Windows 8.1:
1. For Windows 8 or Windows 8.1 only, select the Desktop tile to switch to classic
desktop.
2. Right-click on the desktop and click Screen Resolution.
3. Click the dropdown list of the screen resolution and select 1366 x 768 (for SE1918HV)
or 1600 x 900 (for SE2018HV / SE2018HR) or 1920 x 1080 (for SE2218HV).
4. Click OK.
In Windows 10:
1. Right-click on the desktop and click Display settings.
2. Click Advanced display settings.
3. Click the dropdown list of Resolution and select 1366 x 768 (for SE1918HV) or 1600 x
900 (for SE2018HV / SE2018HR) or 1920 x 1080 (for SE2218HV).
4. Click Apply.
If you do not see 1366 x 768 (for SE1918HV) or 1600 x 900 (for SE2018HV / SE2018HR)
or 1920 x 1080 (for SE2218HV) as an option, you may need to update your graphics driver.
Please choose the scenario below that best describes the computer system you are using,
and follow the provided

• I f you have a Dell desktop or a Dell portable computer with Internet
access
• If you have a non Dell desktop, portable computer, or graphics card

Operating the Monitor │ 49

If you have a Dell desktop or a Dell portable computer with Internet access
1. Go to http://www.dell.com/support, enter your service tag, and download the latest
driver for your graphics card.
2. After installing the drivers for your graphics adapter, attempt to set the resolution to
1366 x 768 (for SE1918HV) or 1600 x 900 (for SE2018HV / SE2018HR) or 1920 x 1080
(for SE2218HV) again.

OTE: If you are unable to set the resolution to 1366 x 768 (for
N
SE1918HV) or 1600 x 900 (for SE2018HV / SE2018HR) or 1920 x 1080
(for SE2218HV), please contact Dell to inquire about a graphics adapter
that supports these resolutions.
If you have a non Dell desktop, portable computer, or graphics card
In Windows Vista, Windows 7, Windows 8 or Windows 8.1:

1. For Windows 8 or Windows 8.1 only, select the Desktop tile to switch to
classic desktop.
2. Right-click on the desktop and click Personalization.
3. Click Change Display Settings.
4. Click Advanced Settings.
5. Identify your graphics controller supplier from the description at the top of the
window (e.g. NVIDIA, ATI, Intel etc.).
6. Please refer to the graphics card provider website for updated driver (for
example, http://www.ATI.com OR http://www.NVIDIA.com ).
7. After installing the drivers for your graphics adapter, attempt to set the
resolution to 1366 x 768 (for SE1918HV) or 1600 x 900 (for SE2018HV /
SE2018HR) or 1920 x 1080 (for SE2218HV) again.
In Windows 10:
1. Right-click on the desktop and click Display settings.
2. Click Advanced display settings.
3. Click Display adapter properties.

4. Identify your graphics controller supplier from the description at the top of the
window (e.g. NVIDIA, ATI, Intel etc.).
5. Please refer to the graphics card provider website for updated driver (for
example, http://www.ATI.com OR http://www.NVIDIA.com ).
6. After installing the drivers for your graphics adapter, attempt to set the
resolution to 1366 x 768 (for SE1918HV) or 1600 x 900 (for SE2018HV /
SE2018HR) or 1920 x 1080 (for SE2218HV) again.
NOTE: If you are unable to set the resolution to 1366 x 768 (for
SE1918HV) or 1600 x 900 (for SE2018HV / SE2018HR) or 1920 x 1080
(for SE2218HV), please contact the manufacturer of your computer

50 │ Operating the Monitor

or consider purchasing a graphics adapter that will support the video
resolution of 1366 x 768 (for SE1918HV) or 1600 x 900 (for SE2018HV /
SE2018HR) or 1920 x 1080 (for SE2218HV) .

Using the Tilt
Tilt
With the stand assembly, you can tilt the monitor for the most comfortable viewing
angle.

NOTE: The monitor stand is detached when the monitor is shipped from
the factory.

Operating the Monitor │ 51

Troubleshooting
W
ARNING: Before you begin any of the procedures in this section,
follow the Safety Instructions .

Self-Test
Your monitor provides a self-test feature that allows you to check whether
your monitor is functioning properly. If your monitor and computer are properly
connected but the monitor screen remains dark, run the monitor self-test by
performing the following steps:
1. Turn off both your computer and the monitor.
2. Unplug the video cable from the back of the computer. T
3. Turn on the monitor.
The floating dialog box should appear on-screen (against a black
background) if the monitor cannot sense a video signal and is working
correctly. While in self-test mode, the power LED remains white. Also,
depending upon the selected input, one of the dialogs shown below
will continuously scroll through the screen.

4. This box also appears during usage, if the video cable is disconnected or
damaged. The monitor will enter Power Save Mode after 5 minutes if left
at this state.
5. Turn off your monitor and reconnect the video cable; then turn on both your
computer and the monitor.
If your monitor screen remains blank after you use the previous procedure, check
your video controller and computer, because your monitor is functioning properly.

52 │ Troubleshooting

Built-in Diagnostics
Your monitor has a built-in diagnostic tool that helps you determine if the screen
abnormality you are experiencing is an inherent problem with your monitor, or with
your computer and video card.

NOTE: You can run the built-in diagnostics only when the video cable is
unplugged and the monitor is in self-test mode.
To run the built-in diagnostics:
1. Ensure that the screen is clean (no dust particles on the surface of the
screen).
2. Unplug the video cable(s) from the back of the computer or monitor. The
monitor then goes into the self-test mode.
3. Press and hold the Button 1 and Button 4 on the front panel
simultaneously for 2 seconds. A gray screen appears.
4. Carefully inspect the screen for abnormalities.
5. Press the Button 4 on the front panel again. The color of the screen
changes to red.
6. Inspect the display for any abnormalities.
7. Repeat steps 5 and 6 to inspect the display in green, blue, black, white
screens.
The test is complete when the Text screen appears. To exit, press the Button 4
again.
If you do not detect any screen abnormalities upon using the built-in diagnostic tool,
the monitor is functioning properly. Check the video card and computer.

Troubleshooting │ 53

Common Problems
The following table contains general information about common monitor problems
you might encounter and the possible solutions.
Common Symptoms What You
Experience
No Video/Power LED No picture
off

Possible Solutions

Shaky/Jittery Video

• Perform Auto Adjust via OSD.
• Adjust the Phase and Pixel Clock
controls via OSD.
• Reset the monitor to Factory
Settings.
• Check environmental factors.
• Relocate the monitor and test in
another room.

• Ensure that the video cable
connecting the monitor and the
computer is properly connected and
secure.
• Verify that the power outlet is
functioning properly using any other
electrical equipment.
• Ensure that the power button is
pressed fully.
• Ensure that the correct input source
is selected via the Input Source
Select button.
• Check the “Power LED Button”
option under Energy in OSD Menu.
No Video/Power LED No picture or no
• Increase brightness & contrast
controls via OSD.
on
brightness
• Perform monitor self-test feature
check.
• Check for bent or broken pins in the
video cable connector.
• Ensure that the correct input source
is selected via the Input Source
Select menu.
• Run the built-in diagnostics.
Poor Focus
Picture is fuzzy,
• Perform Auto Adjust via OSD.
blurry, or ghosting • Adjust the Phase and Pixel Clock
controls via OSD.
• Eliminate video extension cables.
• Reset the monitor to Factory
Settings.
• Change the video resolution to the
correct aspect ratio (16:9).
Wavy picture or
fine movement

54 │ Troubleshooting

Missing Pixels

Stuck-on Pixels

Brightness Problems

Geometric Distortion

Horizontal/Vertical
Lines

LCD screen has
spots

• Cycle power on-off.
• Pixel that is permanently off is a
natural defect that can occur in LCD
technology.
For more information on Dell Monitor
Quality and Pixel Policy, see Dell
Support site at:
http://www.dell.com/support/
monitors.
LCD screen has
• Cycle power on-off.
• Pixel that is permanently off is a
bright spots
natural defect that can occur in LCD
technology.
For more information on Dell Monitor
Quality and Pixel Policy, see Dell
Support site at:
http://www.dell.com/support/
monitors.
Picture too dim or • Reset the monitor to Factory
Settings.
too bright
• Auto Adjust via OSD.
• Adjust brightness & contrast controls
via OSD.
Screen not
• Reset the monitor to Factory
centered correctly Settings.
• Auto Adjust via OSD.
• Adjust brightness & contrast controls
via OSD.
Screen has one or • Reset the monitor to Factory
Settings.
more lines
• Perform Auto Adjust via OSD.
• Adjust Phase and Pixel Clock controls
via OSD.
• Perform monitor self-test feature
check and determine if these lines
are also in self-test mode.
• Check for bent or broken pins in the
video cable connector.

Troubleshooting │ 55

Synchronization
Problems

Screen is
scrambled or
appears torn

• Reset the monitor to Factory
Settings.
• Perform Auto Adjust via OSD.
• Adjust Phase and Pixel Clock controls
via OSD.
• Perform monitor self-test feature
check to determine if the scrambled
screen appears in self-test mode.
• Check for bent or broken pins in the
video cable connector.
• Restart the computer in the safe
mode.
Safety-Related Issues Visible signs of
• Do not perform any troubleshooting
steps.
smoke or sparks
• Contact Dell immediately.
Intermittent Problems Monitor
• Ensure that the video cable
connecting the monitor to the
malfunctions on
computer is connected properly and
& off
is secure.
• Reset the monitor to Factory
Settings.
• Perform monitor self-test feature
check to determine if the intermittent
problem occurs in self-test mode.
Missing Color
Picture missing
• Perform monitor self-test feature
check.
color
• Ensure that the video cable
connecting the monitor to the
computer is connected properly and
is secure.
• Check for bent or broken pins in the
video cable connector.
Wrong Color
Picture color not • Change the Color Mode in the Color
OSD to Graphics or Video depending
good
on the application.
• Try different Color Preset Settings
in Color OSD. Adjust R/G/B value in
Color OSD if the Color Management
is turned off.
• Change the Input Color Format to PC
RGB or YPbPr in the Color OSD.
Image retention from Faint shadow from • Use the Power Management
feature to turn off the monitor
a static image left on the static image
at all times when not in use (for
the monitor for a long displayed appears
more information, see Power
period of time
on the screen
Management Modes.
• Alternatively, use a dynamically
changing screensaver.

56 │ Troubleshooting

Product-Specific Problems
Specific Symptoms What You
Experience

Possible Solutions

Screen image is too
small

• Check the Aspect Ratio setting in
the Display OSD.
• Reset the monitor to Factory
Settings.

Cannot adjust the
monitor with the
buttons on the front
panel

Image is centered
on screen, but
does not fill entire
viewing area
OSD does not
appear on the
screen

• Turn off the monitor, unplug the
power cord, plug back, and then turn
on the monitor.
• Check whether the OSD menu is
locked. If yes, press and hold the
button beside the Power button
for 10 seconds to unlock (for more
information, see Lock).

No Input Signal when
user controls are
pressed

No picture, the
• Check the signal source. Ensure
the computer is not in the power
LED light is white.
saving mode by moving the mouse or
When you press
pressing any key on the keyboard.
“up”, “down” or
• Check whether the signal cable is
“Menu” key, the
plugged in properly. Re-plug the
message “ No input signal cable if necessary.
signal” will appear. • Reset the computer or video player.

The picture does not
fill the entire screen

The picture cannot • Due to different video formats
(aspect ratio) of DVDs, the monitor
fill the height or
width of the screen may display in full screen.
• Run the built-in diagnostics.

Troubleshooting │ 57

Dell Soundbar Problems
Common Symptoms What You
Experience
No sound for system
where the Soundbar
draws power from an
AC adapter

No Sound

Distorted Sound

No power to
Soundbar - the
power indicator
is off

Possible Solutions

• Turn the Power/Volume knob on the
Soundbar clockwise to the middle
position; check if the power indicator
(white LED) on the front of the
Soundbar is illuminated.
• Confirm that the power cable from
the Soundbar is plugged into the
adapter.
Soundbar has
• Plug the audio line-in cable into the
computer’s audio out jack.
power - power
•
Set all volume controls to their
indicator is on
maximum and ensure that the mute
option is not enabled.
• Play some audio content on the
computer (example, audio CD, or
MP3).
• Turn the Power/Volume knob on
the Soundbar clockwise to a higher
volume setting.
• Clean and reseat the audio line-in
plug.
• Test the Soundbar using another
audio source (For example: portable
CD player, MP3 player).
Computer’s sound • Clear any obstructions between the
card is used as the Soundbar and the user.
• Confirm that the audio line-in plug is
audio source
completely inserted into the jack of
the sound card.
• Set all Windows volume controls to
their midpoints.
• Decrease the volume of the audio
application.
• Turn the Power/Volume knob on the
Soundbar counter-clockwise to a
lower volume setting.
• Clean and re-seat the audio line-in
plug.
• Troubleshoot the computer’s sound
card.
• Test the Soundbar using another
audio source (For example: portable
CD player, MP3 player).
• Avoid using an audio cable extension
or audio jack converter.

58 │ Troubleshooting

Distorted Sound

Unbalanced Sound
Output

Low Volume

Other audio source • Clear any obstructions between the
Soundbar and the user.
is used
• Confirm that the audio line-in plug is
completely inserted into the jack of
the audio source.
• Decrease the volume of the audio
source.
• Turn the Power/Volume knob on the
Soundbar counter-clockwise to a
lower volume setting.
• Clean and reseat the audio line-in
plug.
Sound from
• Clear any obstructions between the
Soundbar and the user.
only one side of
• Confirm that the audio line-in plug is
Soundbar
completely inserted into the jack of
the sound card or audio source.
• Set all Windows audio balance
controls (L-R) to their midpoints.
• Clean and reseat the audio line-in
plug.
• Troubleshoot the computer’s sound
card.
• Test the Soundbar using another
audio source (For example: portable
CD player, MP3 player).
Volume is too low • Clear any obstructions between the
Soundbar and the user.
• Turn the Power/Volume knob on the
Soundbar clockwise to the maximum
volume setting.
• Set all Windows volume controls to
their maximum.
• Increase the volume of the audio
application.
• Test the Soundbar using another
audio source (For example: portable
CD player, MP3 player)

Troubleshooting │ 59

Appendix
Safety Instructions
ARNING: Use of controls, adjustments, or procedures other than
W
those specified in this documentation may result in exposure to
shock, electrical hazards, and/or mechanical hazards.
For information on safety instructions, see the Product Information Guide.

FCC Notices (U.S. Only) and Other Regulatory Information
For FCC notices and other regulatory information, see the regulatory compliance
website located at www.dell.com/regulatory_compliance.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful interference
(2) This device must accept any interference received including interference that
may cause undesired operation

Contact Dell
For customers in the United States, call 800-WWW-DELL (800-999-3355).
NOTE If you do not have an active Internet connection, you can find
contact information on your purchase invoice, packing slip, bill, or Dell
product catalog.
Dell provides several online and telephone-based support and service options.
Availability varies by country and product, and some services
may not be available in your area.
To get online monitor support content:
1. Visit www.dell.com/support/monitors
To contact Dell for sales, technical support, or customer service issues:
1. Visit www.dell.com/support.
2. Verify your country or region in the Choose A Country/Region dropdown menu at the top left of the page.
3. Click Contact Us on the top left side of the page.
4. Select the appropriate service or support link based on your need.
5. Choose the method of contacting Dell that is convenient for you.

60 │ Appendix

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