Dell Se1918hv Monitor User's Guide User Manual En Us

User Manual: Dell dell-se1918hv-monitor Dell SE1918HV User's Guide

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Monitor Model: SE1918HV / SE2018HV / SE2018HR / SE2218HV
Regulatory Model: E1916HVf / E2016HVf / E2216HVf
Regulatory Type: E1916HVf / E2016HVf / E2216HVf
Dell SE1918HV
Dell SE2018HV
Dell SE2018HR
Dell SE2218HV
User’s Guide
NOTE: A NOTE indicates important information that helps you make better use
of your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of
data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.
Copyright © 2017 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are
trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
2017 04
Rev. A01
Contents
About Your Monitor .............................5
Package Contents . . . . . . . . . . . . . . . . . . . . . . . 5
Product Features . . . . . . . . . . . . . . . . . . . . . . . 6
Identifying Parts and Controls . . . . . . . . . . . . . . . . . .7
Monitor Specifications . . . . . . . . . . . . . . . . . . . . . 9
Flat-Panel Specifications . . . . . . . . . . . . . . . . . . . . . . . . . 9
Resolution Specifications . . . . . . . . . . . . . . . . . . . . . . . . 10
Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . 10
Preset Display Modes . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Physical Characteristics . . . . . . . . . . . . . . . . . . . . . . . . 12
Environmental Characteristics . . . . . . . . . . . . . . . . . . . . . 13
Power Management Modes. . . . . . . . . . . . . . . . . . . . . . . 14
Pin Assignments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Plug and Play Capability . . . . . . . . . . . . . . . . . . . . 18
LCD Monitor Quality & Pixel Policy . . . . . . . . . . . . . .18
Maintenance Guidelines . . . . . . . . . . . . . . . . . . . . 18
Caring for Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . 18
Setting Up the Monitor .........................19
Attaching the Stand . . . . . . . . . . . . . . . . . . . . . . 19
Connecting Your Monitor . . . . . . . . . . . . . . . . . . . 20
Connecting VGA Cable . . . . . . . . . . . . . . . . . . . . . . . . . 20
Organizing Your Cables . . . . . . . . . . . . . . . . . . . . 20
Removing the Monitor Stand . . . . . . . . . . . . . . . . . 21
Wall Mounting (Optional) . . . . . . . . . . . . . . . . . . . 22
4
Operating the Monitor ..........................23
Power On the Monitor . . . . . . . . . . . . . . . . . . . . . 23
Using the Front-Panel Controls . . . . . . . . . . . . . . . . 23
Front-Panel Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Using the On-Screen Display (OSD) Menu . . . . . . . . . . 24
Accessing the Menu System . . . . . . . . . . . . . . . . . . . . . . 24
OSD Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Setting the Maximum Resolution . . . . . . . . . . . . . . . 49
If you have a Dell desktop or a Dell portable computer with Internet
access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
If you have a non Dell desktop, portable computer, or graphics card . 50
Using the Tilt . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Troubleshooting ...............................52
Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Built-in Diagnostics . . . . . . . . . . . . . . . . . . . . . . 53
Common Problems . . . . . . . . . . . . . . . . . . . . . . .54
Product-Specific Problems . . . . . . . . . . . . . . . . . . 57
Dell Soundbar Problems . . . . . . . . . . . . . . . . . . . . 58
Appendix ....................................60
Safety Instructions. . . . . . . . . . . . . . . . . . . . . . .60
FCC Notices (U.S. Only) and Other Regulatory Information . 60
Contact Dell . . . . . . . . . . . . . . . . . . . . . . . . . . 60
About Your Monitor 5
About Your Monitor
Package Contents
Your monitor ships with all the components shown below. If any component is
missing, contact Dell technical support. For more information see Contact Dell .
NOTE: Some items may be optional and may not ship with your monitor.
Some features or media may not be available in certain countries.
•Monitor
•Stand Riser
•Stand Base
•VESA™ Screw Cover
•Power Cable (varies with countries)
•VGA Cable
•Drivers and Documentation media
•Quick Setup Guide
•Safety and Regulatory Information
6 About Your Monitor
Product Features
The Dell SE1918HV / SE2018HV / SE2018HR / SE2218HV flat-panel display has
an active matrix, Thin-Film Transistor, Liquid Crystal Display and LED backlight. The
monitor’s features include:
• SE1918HV : 47.01 cm (18.51 inches) diagonal viewable image size, 1366 x 768
resolution, plus full-screen support for lower resolutions.
• SE2018HV / SE2018HR: 49.41 cm (19.5 inches) diagonal viewable image
size, 1600 x 900 resolution, plus full-screen support for lower resolutions.
• SE2218HV: 54.69 cm (21.53 inches) diagonal viewable image size,
1920 x 1080 resolution, plus full-screen support for lower resolutions.
• Tilt adjustment capability.
• Removable pedestal and Video Electronics Standards Association (VESA) 100
mm mounting holes for flexible mounting solutions.
• Plug and play capability if supported by your system.
• On-Screen Display (OSD) adjustments for ease of set-up and screen
optimization.
• Software and documentation media which includes an information file (INF),
Image Color Matching File (ICM), and product documentation.
• Dell Display Manager Software
• ENERGY STAR-compliant.
• Security lock slot.
• Asset Management Capability.
• EPEAT Silver compliant.
• CECP (for China).
• RoHS compliant.
• Energy Gauge shows the energy level being consumed by the monitor in real
time.
• Analog backlight dimming control for flicker free display.
About Your Monitor 7
Identifying Parts and Controls
Front View
1 Function buttons (For more information, see Operating the Monitor)
2 Power On/Off button (with LED indicator)
Back View
SE1918HV / SE2018HV / SE2018HR:
Back View with Monitor Stand
8 About Your Monitor
SE2218HV:
Back View with Monitor Stand
Label Description Use
1 VESA mounting holes (100
mm)
To mount the monitor.
2 Regulatory rating label Lists the regulatory approvals.
3 Security lock slot Secures monitor with security lock
(security lock not included).
4 Barcode serial number label Refer to this label if you need to contact
Dell for technical support.
5 Cable management slot Use to organize cables by placing them
through the slot.
Side View
About Your Monitor 9
Bottom View
Label Description Use
1 AC power connector To connect the monitor power cable.
2 VGA connector To connect your computer to the monitor using
a VGA cable.
3 Dell soundbar mounting
slots
To attach the optional Dell Soundbar.
Monitor Specifications
Flat-Panel Specifications
Model number SE1918HV SE2018HV /
SE2018HR
SE2218HV
Screen type Active matrix - TFT
LCD
Active matrix - TFT
LCD
Active matrix - TFT
LCD
Panel Type TN TN TN
Viewable image
Diagonal 470.1 mm
(18.51 inches)
494.1 ± 0.02 mm
(19.5 ± 0.05 inches)
546.86 mm
(21.53 inches)
Horizontal
Active Area
409.8 mm
(16.13 inches)
432.0 ± 1.92 mm
(17.0 ± 0.08 inches)
476.64 mm
(18.77 inches)
Vertical Active
Area
230.4 mm
(9.07 inches)
239.76 ± 3.42 mm
(9.44 ± 0.13 inches)
268.11 mm
(10.56 inches)
Area 94417.92 mm2
(146.35 inches2)
102552.65 ± 1050
mm2 (158.84± 1.56
inches2)
127791.95 mm2
(198.21 inches2)
Pixel pitch 0.30 x 0.30 mm 0.2712 ± 0.0012 x
0.2626 ± 0.0074 mm 0.248 x 0.248 mm
10 About Your Monitor
Viewing angle:
Horizontal 90° typical 90° typical 90° typical
Vertical 65° typical 50° to 65° typical 50° to 65° typical
Luminance
output 200 cd/m² (typical)
Contrast ratio 600 to 1 (typical)
Display screen
coating Antiglare with hard-coating 3H
Backlight White LED edgelight system
Response Time 5 ms typical (white to black, black to white)
Color Depth 16.7 mil colors
Color Gamut 85 % (typical) **
Built-in devices N/A
** SE1918HV / SE2018HV / SE2018HR / SE2218HV color gamut (typical) is based on
CIE1976 (85 %) and CIE1931 (72 %) test standards.
Resolution Specifications
Model number SE1918HV SE2018HV /
SE2018HR
SE2218HV
Scan range
• Horizontal 30 kHz to 83 kHz (automatic)
• Vertical 56 Hz to 76 Hz (automatic)
Maximum preset
resolution
1366 x 768 at 60 Hz 1600 x 900 at 60
Hz
1920 x 1080 at 60
Hz
Electrical Specifications
Model number SE1918HV / SE2018HV / SE2018HR / SE2218HV
Video input signals Analog RGB: 0.7 Volts ± 5 %, 75 ohm input impedance
Synchronization input
signals
Separate horizontal and vertical synchronizations, polarity-
free TTL level, SOG (Composite SYNC on green)
AC input voltage /
frequency / current
100 VAC to 240 VAC / 50 Hz or 60 Hz ± 3 Hz / 1.0 A
(typical)
About Your Monitor 11
Inrush current 120 V: 30 A (Max.)
240 V: 60 A (Max.)
Preset Display Modes
The following table lists the preset modes for which Dell guarantees image size and
centering:
SE1918HV:
Display Mode
Horizontal
Frequency
(kHz)
Vertical
Frequency
(Hz)
Pixel Clock
(MHz)
Sync Polarity
(Horizontal/
Vertical)
VESA, 720 x 400 31.5 70.1 28.3 -/+
VESA, 640 x 480 31.5 59.9 25.2 -/-
VESA, 640 x 480 37.5 75.0 31.5 -/-
VESA, 800 x 600 37.9 60.3 40.0 +/+
VESA, 800 x 600 46.9 75.0 49.5 +/+
VESA, 1024 x 768 48.4 60.0 65.0 -/-
VESA, 1024 x 768 60.0 75.0 78.8 +/+
VESA, 1280 x 1024 80.0 75.0 135.0 +/+
VESA, 1366 x 768 47.7 59.8 85.5 +/+
SE2018HV / SE2018HR
Display Mode
Horizontal
Frequency
(kHz)
Vertical
Frequency
(Hz)
Pixel Clock
(MHz)
Sync Polarity
(Horizontal/
Vertical)
VESA, 720 x 400 31.5 70.1 28.3 -/+
VESA, 640 x 480 31.5 59.9 25.2 -/-
VESA, 640 x 480 37.5 75.0 31.5 -/-
VESA, 800 x 600 37.9 60.3 40.0 +/+
VESA, 800 x 600 46.9 75.0 49.5 +/+
VESA, 1024 x 768 48.4 60.0 65.0 -/-
VESA, 1024 x 768 60.0 75.0 78.8 +/+
VESA, 1152 x 864 67.5 75.0 108.0 +/+
VESA, 1280 x 1024 64.0 60.0 108.0 +/+
VESA, 1280 x 1024 80.0 75.0 135.0 +/+
VESA, 1600 x 900 55.5 60.0 97.8 +/-
12 About Your Monitor
SE2218HV
Display Mode
Horizontal
Frequency
(kHz)
Vertical
Frequency
(Hz)
Pixel Clock
(MHz)
Sync Polarity
(Horizontal/
Vertical)
VESA, 720 x 400 31.5 70.1 28.3 -/+
VESA, 640 x 480 31.5 59.9 25.2 -/-
VESA, 640 x 480 37.5 75.0 31.5 -/-
VESA, 800 x 600 37.9 60.3 40.0 +/+
VESA, 800 x 600 46.9 75.0 49.5 +/+
VESA, 1024 x 768 48.4 60.0 65.0 -/-
VESA, 1024 x 768 60.0 75.0 78.8 +/+
VESA, 1152 x 864 67.5 75.0 108.0 +/+
VESA, 1280 x 1024 64.0 60.0 108.0 +/+
VESA, 1280 x 1024 80.0 75.0 135.0 +/+
VESA, 1600 x 900 60.0 60.0 108.0 +/+
VESA, 1920 x
1080
67.5 60.0 148.5 +/+
Physical Characteristics
The following table lists the monitor’s physical characteristics:
Model Number SE1918HV SE2018HV /
SE2018HR
SE2218HV
Connector type 15-pin D-subminiature (Black connector)
Signal cable type Analog: D-Sub, 15 pins
Dimensions:
(with stand)
Height 359.0 mm
(14.13 inches)
368.9 mm
(14.52 inches)
396.7 mm
(15.62 inches)
Width 445.4 mm
(17.54 inches)
471.5 mm
(18.56 inches)
512.2 mm
(20.17 inches)
Depth 167.0 mm
(6.57 inches)
167.0 mm
(6.57 inches)
180.0 mm
(7.09 inches)
About Your Monitor 13
Dimensions:
(without stand)
Height 266.0 mm
(10.47 inches)
275.4 mm
(10.84 inches)
303.7 mm
(11.96 inches)
Width 445.4 mm
(17.54 inches)
471.5 mm
(18.56 inches)
512.2 mm
(20.17 inches)
Depth 51.5 mm
(2.03 inches)
51.5 mm
(2.03 inches)
50.5 mm
(1.99 inches)
Stand dimensions:
Height 156.0 mm
(6.14 inches)
156.0 mm
(6.14 inches)
177.0 mm
(6.97 inches)
Width 220.0 mm
(8.66 inches)
220.0 mm
(8.66 inches)
250.0 mm
(9.84 inches)
Depth 167.0 mm
(6.57 inches)
167.0 mm
(6.57 inches)
180.0 mm
(7.09 inches)
Weight:
Weight with
packaging
3.60 kg
(7.94 lb)
3.65 kg
(8.05 lb)
4.30 kg
(9.48 lb)
Weight with stand
assembly and cables
3.0 kg
(6.61 lb)
3.02 kg
(6.66 lb)
3.63 kg
(8.0 lb)
Weight without
stand assembly (For
wall mount or VESA
mount considerations
- no cables)
2.26 kg
(4.98 lb)
2.26 kg
(4.98 lb)
2.83 kg
(6.24 lb)
Weight of stand
assembly
0.46 kg
(1.01 lb)
0.46 kg
(1.01 lb)
0.52 kg
(1.15 lb)
Environmental Characteristics
The following table lists the environmental conditions for your monitor:
Model Number SE1918HV /SE2018HV /
SE2018HR
SE2218HV
Temperature
• Operating 0 °C to 40 °C (32 °F to 104 °F)
• Non-operating Storage: -20 °C to 60 °C (-4 °F to 140 °F)
Shipping: -20 °C to 60 °C (-4 °F to 140 °F)
14 About Your Monitor
Humidity
• Operating 10 % to 80 % (non-condensing)
• Non-operating Storage: 5 % to 90 % (non-condensing)
Shipping: 5 % to 90 % (non-condensing)
Altitude
• Operating 5,000 m (16,404 ft) max
• Non-operating 12,191 m (40,000 ft) max
Thermal dissipation 58.0 BTU/hour (maximum)
47.8 BTU/hour (typical)
81.9 BTU/hour
(maximum)
68.3 BTU/hour
(typical)
Power Management Modes
If you have VESA’s DPM compliance display card or software installed in your PC,
the monitor automatically reduces its power consumption when not in use. This
feature is called Power Save Mode. If the computer detects input from keyboard,
mouse, or other input devices, the monitor automatically resumes functioning.
The following table shows the power consumption and signaling of this automatic
power-saving feature:
SE1918HV:
VESA Modes Horizontal
Sync
Vertical
Sync Video Power
Indicator
Power
Consumption
Normal operation Active Active Active White 17 W
(Maximum)**
14 W (Typical)
Active-off mode Inactive Inactive Blank Glowing
white
Less than 0.3 W
Switch off - - Off Less than 0.3
W *
Energy Star Power Consumption
PON 10 W***
ETEC 33.2 kWh***
About Your Monitor 15
SE2018HV / SE2018HR:
VESA Modes Horizontal
Sync
Vertical
Sync Video Power
Indicator
Power
Consumption
Normal operation Active Active Active White 17 W
(Maximum)**
14 W (Typical)
Active-off mode Inactive Inactive Blank Glowing
white
Less than 0.3 W
Switch off - - Off Less than 0.3 W *
Energy Star Power Consumption
PON 11.98 W***
ETEC 38.6 kWh***
SE2218HV:
VESA Modes Horizontal
Sync
Vertical
Sync Video Power
Indicator
Power
Consumption
Normal operation Active Active Active White 24 W
(Maximum)**
18 W (Typical)
Active-off mode Inactive Inactive Blank Glowing
white
Less than 0.3 W
Switch off - - Off Less than 0.3
W *
Energy Star Power Consumption
PON 15.5 W***
ETEC 49.6 kWh***
NOTE:
PON: Power consumption of on mode as defined in Energy Star 7.0 version.
ETEC: Total energy consumption in kWh as defined in Energy Star 7.0 version.
The OSD will only function in the normal operation mode. When any button
except power button is pressed in Active-off mode, the following messages will be
displayed:
16 About Your Monitor
Activate the computer and monitor to gain access to the OSD.
NOTE: Dell SE1918HV / SE2018HV / SE2018HR / SE2218HV monitors
are Energy Star certified
* Zero-power consumption in OFF mode can only be achieved by disconnecting the main
cable from the monitor.
** Maximum power consumption with max luminance and contrast.
*** This document is informational only and reflects laboratory performance. Your product
may perform differently, depending on the software, components and peripherals
you ordered and shall have no obligation to update such information. Accordingly, the
customer should not rely upon this information in making decisions about electrical
tolerances or otherwise. No warranty as to accuracy or completeness is expressed or
implied.
About Your Monitor 17
Pin Assignments
VGA connector
Pin Number Monitor Side of the 15-pin Side Signal Cable
1 Video-Red
2 Video-Green
3 Video-Blue
4 GND
5 Self-test
6 GND-R
7 GND-G
8 GND-B
9 DDC +5 V
10 GND-sync
11 GND
12 DDC data
13 H-sync
14 V-sync
15 DDC clock
18 About Your Monitor
Plug and Play Capability
You can install the monitor in any Plug and Play compatible system. The monitor
automatically provides the computer with its Extended Display Identification
Data (EDID) using Display Data Channel (DDC) protocols so that the system can
configure itself and optimize the monitor settings. Most monitor installations are
automatic. You can select different settings if required.
LCD Monitor Quality & Pixel Policy
During the LCD Monitor manufacturing process, it is not uncommon for one or
more pixels to become fixed in an unchanging state. The visible result is a fixed pixel
that appears as an extremely tiny dark or bright discolored spot. When the pixel
remains permanently lit, it is known as a “bright dot.” When the pixel remains black,
it is known as a dark dot.
In almost every case, these fixed pixels are hard to see and do not detract from
display quality or usability. A display with 1 to 5 fixed pixels is considered normal and
within competitive standards. For more information, see Dell Support site at:
http://www.dell.com/support/monitors.
Maintenance Guidelines
Caring for Your Monitor
CAUTION: Read and follow the safety instructions before cleaning the monitor.
WARNING: Before cleaning the monitor, unplug the monitor power cable from
the electrical outlet.
For best practices, follow the instructions in the list below while unpacking,
cleaning, or handling your monitor:
• To clean your antistatic screen, slightly dampen a soft, clean cloth with water.
If possible, use a special screen-cleaning tissue or solution suitable for the
antistatic coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or
compressed air.
• Use a slightly dampened, warm cloth to clean the plastics. Avoid using
detergent of any kind as some detergents leave a milky film on the plastics.
• If you notice a white powder when you unpack your monitor, wipe it off with a
cloth. This white powder occurs during the shipping of the monitor.
• Handle your monitor with care as a darker-colored monitor may scratch and
show white scuff marks more than a lighter-colored monitor.
• To help maintain the best image quality on your monitor, use a dynamically
changing screen saver and power off your monitor when not in use.
Setting Up the Monitor 19
Setting Up the Monitor
Attaching the Stand
NOTE: The stand base is detached when the monitor is shipped from
the factory.
1. Assemble the stand riser to stand base.
a. Place the monitor stand base on a stable table top.
b. Slide the monitor stand body in the correct direction down onto the stand base
until it clicks into place.
2. Attach the stand assembly to the monitor:
a. Place the monitor on a soft cloth or cushion near the edge of desk.
b. Align the stand assembly bracket to the monitor groove.
c. Insert the bracket towards monitor until it locks in place.
20 Setting Up the Monitor
Connecting Your Monitor
WARNING: Before you begin any of the procedures in this section, follow the
Safety Instructions.
To connect your monitor to the computer:
1. Turn o your computer and disconnect the power cable.
2. Connect VGA cable to the corresponding video port on the back of your computer.
Connecting VGA Cable
NOTE: The graphics are used for the purpose of illustration only.
Appearance on the computer may vary.
Organizing Your Cables
After attaching all necessary cables to your monitor and computer, (See
Connecting Your Monitor for cable attachment), organize all cables as shown
above.
Setting Up the Monitor 21
Removing the Monitor Stand
NOTE : This is applicable for the stand that shipped with your monitor. If
you have attached a non-Dell monitor stand, see the documentation that
shipped with the stand for removal instructions.
1. Remove the VESA Cover.
a. Place the monitor on a soft cloth or cushion.
b. Lift the VESA cover from both side simultaneously, to release it from the
the display back-cover.
2. Remove the stand assembly frrom the monitor.
a. Insert a at blade screw driver into the slot on the display back cover, and
the release the latch that secures the monitor stand.
b. Once the latch is released, remove the stand assembly away from the
monitor.
22 Setting Up the Monitor
Wall Mounting (Optional)
(Screw dimension: M4 x 10 mm). Refer to the instructions that come with the
VESA-compatible base mounting kit.
1. Place the monitor on a at, soft, and clean surface.
2. Removing the Monitor Stand .
3. Use a screwdriver to remove the four screws securing the plastic cover.
4. Attach the mounting bracket from the wall mounting kit to the display back cover.
5. Mount the monitor on the wall by following the instructions that came with the base
mounting kit.
NOTE: For use only with UL-listed wall-mount bracket with minimum
weight/load bearing capacity of 2.26 kg (SE1918HV)/2.26kg
(SE2018HV / SE2018HR)/2.83 kg (SE2218HV).
Operating the Monitor 23
Operating the Monitor
Power On the Monitor
Press the button to turn on the monitor.
Using the Front-Panel Controls
Use the function buttons on the front of the monitor to adjust the image settings.
Front-Panel Keys Description
A
Preset modes
Use the Preset modes key to choose from a list of
preset color modes. See Using the OSD Menu.
B
Brightness /
Contrast
Use the Brightness / Contrast key to direct access
to the "Brightness" and "Contrast" control menu.
C
Menu
Use the Menu key to open the on-screen display
(OSD).
D
Exit
Use the Exit key to exit on-screen display (OSD) from
menu and sub-menus.
Front-Panel Keys
24 Operating the Monitor
Front-Panel Keys Description
A
Up
Use the Up key to adjust (increase ranges) items in the OSD
menu.
B
Down
Use the Down key to adjust (decrease ranges) items in the
OSD menu.
C
OK
Use the OK key to confirm your selection.
D
Back
Use the Back key to go back to the previous menu.
Using the On-Screen Display (OSD) Menu
Accessing the Menu System
NOTE: If you change the settings and then either proceed to another
menu or exit the OSD menu, the monitor automatically saves those
changes. The changes are also saved if you change the settings and then
wait for the OSD menu to disappear.
1. Press the button to open the OSD menu and display the main menu.
Main Menu
Operating the Monitor 25
26 Operating the Monitor
2. Press the and buttons to toggle between options in the Menu. As you
move from one icon to another, the option name is highlighted.
3. To select the highlighted item on the menu press the button again.
4. Press the and buttons to select the desired parameter.
5. Press the button to enter the slide bar and then use the or buttons,
according to the indicators on the menu, to make your changes.
6. Select the to return to previous menu without accepting current settings or
to accept and return to previous menu.
The table below provides a list of all the OSD menu options and their functions.
Operating the Monitor 27
Icon Menu and
Submenus
Description
Energy Use This meter shows the energy level being consumed by the
monitor in real time.
Brightness/
Contrast
Use the Brightness and Contrast menu to adjust the
Brightness/Contrast.
28 Operating the Monitor
Brightness Allows you to adjust the brightness or luminance of the
backlight.
Press the key to increase brightness and press the
key to decrease brightness (min 0 ~ max 100).
Contrast Allows you to adjust the contrast or the degree of difference
between darkness and lightness on the monitor screen.
Adjust brightness first, and adjust contrast only if you need
further adjustment.
Press the key to increase contrast and press the key
to decrease contrast (min 0 ~ max 100).
Operating the Monitor 29
Auto Adjust Use this key to activate automatic setup and adjust menu.
30 Operating the Monitor
The following dialog appears on a black screen as the
monitor self-adjusts to the current input:
Auto Adjustment allows the monitor to self-adjust to the
incoming video signal. After using Auto Adjustment, you can
further tune your monitor by using the Pixel Clock (Coarse)
and Phase (Fine) controls under Display.
NOTE: Auto Adjust does not appear if you press the button
while there are no active video input signals or attached
cables.
Operating the Monitor 31
Color Use the Color menu to adjust the monitor's color settings.
32 Operating the Monitor
Input Color
Format
Allows you to set the video input mode to RGB or YPbPr
Operating the Monitor 33
Preset Modes Allows you to choose from a list of preset color modes.
34 Operating the Monitor
• Standard: Loads the monitor's default color settings.
This is the default preset mode.
• Multimedia: Loads color settings ideal for
multimedia applications.
• Paper: Loads brightness and sharpness settings
ideal for viewing text. Blend the text background
to simulate paper media without affecting color
images. Applies to RGB input format only.
• Warm: Increases the color temperature. The screen
appears warmer with a red/yellow tint.
• Cool: Decreases the color temperature. The screen
appears cooler with a blue tint.
• Custom Color: Allows you to manually adjust the
color settings. Press the and keys to adjust the
Red, Green, and Blue values and create your own
preset color mode.
Reset Color Resets your monitor's color settings to the factory defaults.
Operating the Monitor 35
Display Use the Display menu to adjust the monitor's display
settings.
36 Operating the Monitor
Aspect Ratio Adjusts the image ratio as Wide 16:9, 4:3, or 5:4.
NOTE: Wide 16:9 adjustment is not required at maximum
preset resolution 1366 x 768 (for SE1918HV ) or 1600 x
900 (for SE2018HV / SE2018HR) or 1920 x 1080 (for
SE2218HV).
Horizontal
Position Use or the buttons to adjust image left and right.
Minimum is '0' (-). Maximum is '100' (+).
Vertical Position Use the or buttons to adjust image up and down.
Minimum is '0' (-). Maximum is '100' (+).
Sharpness This feature can make the image look sharper or softer. Use
or to adjust the sharpness from '0' to '100'.
Pixel Clock The Phase and Pixel Clock adjustments allow you to adjust
your monitor to your preference. Use or buttons to
adjust for best image quality.
Phase If satisfactory results are not obtained using the Phase
adjustment, use the Pixel Clock (coarse) adjustment and
then use Phase (fine), again.
Reset Display Select this option to restore default display settings.
Operating the Monitor 37
Energy
38 Operating the Monitor
Power Button
LED
Allows you to set the power LED indicator on or off during
active to save energy.
Reset Energy Select this option to restore default Energy settings.
Menu Select this option to adjust the settings of the OSD such
as, the languages of the OSD, the amount of time the menu
remains on screen, and so on.
Operating the Monitor 39
Language Allows you to set the OSD display to one of eight languages:
English, Spanish, French, German, Brazilian Portuguese,
Russian, Simplified Chinese, or Japanese.
Transparency Allows you to adjust the OSD background from opaque to
transparent.
Timer Allows you to set the time for which the OSD remains active
after you press a key on the monitor.
Use the and keys to adjust the slider in 1 second
increments, from 5 to 60 seconds.
40 Operating the Monitor
Lock Controls user access to adjustments. When Lock is selected,
no user adjustments are allowed. All keys are locked except
key.
NOTE: When the OSD is locked, pressing the menu key
takes you directly to the OSD settings menu, with 'OSD
Lock' pre-selected on entry. Press and hold key for 6
seconds to unlock and allow user access to all applicable
settings.
Reset Menu Select this option to restore default menu settings.
Personalize Selecting this option allows you to set two shortcut keys.
Operating the Monitor 41
Shortcut Key 1 User can select from "Preset Modes", "Brightness/
Contrast", "Auto Adjust", "Aspect Ratio" and set as shortcut
key.
42 Operating the Monitor
Operating the Monitor 43
Shortcut Key 2 User can select from "Preset Modes", "Brightness/
Contrast", "Auto Adjust", "Aspect Ratio" and set as shortcut
key.
44 Operating the Monitor
Reset
Personaliza-tion
Allows you to restore shortcut key to the default setting.
Others
Operating the Monitor 45
46 Operating the Monitor
DDC/CI DDC/CI (Display Data Channel/Command Interface) allows
a software on your computer to adjust the monitor display
settings like the brightness, color balance etc.
Enable (Default): Optimizes the performance of your
monitor and provides a better customer experience.
Disable: Disables the DDC/CI option and the following
message appears on the screen.
LCD
Conditioning
This feature will help reduce minor cases of image retention.
If an image appears to be stuck on the monitor, select LCD
Conditioning to help eliminate any image retention. Using
the LCD Conditioning feature may take some time. LCD
Conditioning feature cannot remove severe cases of image
retention or burn-in.
NOTE: Use LCD Conditioning only when you experience a
problem with image retention.
The below warning message appears once user selects
“Enable" LCD Conditioning.
Reset Other Select this option to restore default other settings, such as
DDC/CI.
Factory Reset Resets all OSD settings to the factory preset values.
Operating the Monitor 47
OSD Messages
When the monitor does not support a particular resolution mode you will see the
following message:
This means that the monitor cannot synchronize with the signal that it is receiving
from the computer. See Monitor Specifications for the horizontal and vertical
frequency ranges addressable by this monitor. Recommended mode is 1366 x 768
(for SE1918HV) or 1600 x 900 (for SE2018HV / SE2018HR) or 1920 x 1080 (for SE2218HV).
48 Operating the Monitor
You will see the following message before the DDC/CI function is disabled.
When the monitor enters the Power Save mode, the following message appears:
Activate the computer and wake up the monitor to gain access to the OSD.
If you press any button other than the power button, the following messages will
appear depending on the selected input:
If VGA cable is not connected, a floating dialog box as shown below appears. The
monitor will enter Power Save Mode after 5 minutes if left at this state.
Operating the Monitor 49
See Solving Problems for more information.
Setting the Maximum Resolution
For optimal display performance while using the Microsoft Windows operating
systems, set the display resolution to 1366 x 768 (for SE1918HV) or 1600 x 900 (for
SE2018HV / SE2018HR) or 1920 x 1080 (for SE2218HV) pixels by performing the
following steps:
In Windows Vista, Windows 7, Windows 8 or Windows 8.1:
1. For Windows 8 or Windows 8.1 only, select the Desktop tile to switch to classic
desktop.
2. Right-click on the desktop and click Screen Resolution.
3. Click the dropdown list of the screen resolution and select 1366 x 768 (for SE1918HV)
or 1600 x 900 (for SE2018HV / SE2018HR) or 1920 x 1080 (for SE2218HV).
4. Click OK.
In Windows 10:
1. Right-click on the desktop and click Display settings.
2. Click Advanced display settings.
3. Click the dropdown list of Resolution and select 1366 x 768 (for SE1918HV) or 1600 x
900 (for SE2018HV / SE2018HR) or 1920 x 1080 (for SE2218HV).
4. Click Apply.
If you do not see 1366 x 768 (for SE1918HV) or 1600 x 900 (for SE2018HV / SE2018HR)
or 1920 x 1080 (for SE2218HV) as an option, you may need to update your graphics driver.
Please choose the scenario below that best describes the computer system you are using,
and follow the provided
• If you have a Dell desktop or a Dell portable computer with Internet
access
• If you have a non Dell desktop, portable computer, or graphics card
50 Operating the Monitor
If you have a Dell desktop or a Dell portable computer with Internet access
1. Go to http://www.dell.com/support, enter your service tag, and download the latest
driver for your graphics card.
2. After installing the drivers for your graphics adapter, attempt to set the resolution to
1366 x 768 (for SE1918HV) or 1600 x 900 (for SE2018HV / SE2018HR) or 1920 x 1080
(for SE2218HV) again.
NOTE: If you are unable to set the resolution to 1366 x 768 (for
SE1918HV) or 1600 x 900 (for SE2018HV / SE2018HR) or 1920 x 1080
(for SE2218HV), please contact Dell to inquire about a graphics adapter
that supports these resolutions.
If you have a non Dell desktop, portable computer, or graphics card
In Windows Vista, Windows 7, Windows 8 or Windows 8.1:
1. For Windows 8 or Windows 8.1 only, select the Desktop tile to switch to
classic desktop.
2. Right-click on the desktop and click Personalization.
3. Click Change Display Settings.
4. Click Advanced Settings.
5. Identify your graphics controller supplier from the description at the top of the
window (e.g. NVIDIA, ATI, Intel etc.).
6. Please refer to the graphics card provider website for updated driver (for
example, http://www.ATI.com OR http://www.NVIDIA.com ).
7. After installing the drivers for your graphics adapter, attempt to set the
resolution to 1366 x 768 (for SE1918HV) or 1600 x 900 (for SE2018HV /
SE2018HR) or 1920 x 1080 (for SE2218HV) again.
In Windows 10:
1. Right-click on the desktop and click Display settings.
2. Click Advanced display settings.
3. Click Display adapter properties.
4. Identify your graphics controller supplier from the description at the top of the
window (e.g. NVIDIA, ATI, Intel etc.).
5. Please refer to the graphics card provider website for updated driver (for
example, http://www.ATI.com OR http://www.NVIDIA.com ).
6. After installing the drivers for your graphics adapter, attempt to set the
resolution to 1366 x 768 (for SE1918HV) or 1600 x 900 (for SE2018HV /
SE2018HR) or 1920 x 1080 (for SE2218HV) again.
NOTE: If you are unable to set the resolution to 1366 x 768 (for
SE1918HV) or 1600 x 900 (for SE2018HV / SE2018HR) or 1920 x 1080
(for SE2218HV), please contact the manufacturer of your computer
Operating the Monitor 51
or consider purchasing a graphics adapter that will support the video
resolution of 1366 x 768 (for SE1918HV) or 1600 x 900 (for SE2018HV /
SE2018HR) or 1920 x 1080 (for SE2218HV) .
Using the Tilt
Tilt
With the stand assembly, you can tilt the monitor for the most comfortable viewing
angle.
NOTE: The monitor stand is detached when the monitor is shipped from
the factory.
52 Troubleshooting
Troubleshooting
WARNING: Before you begin any of the procedures in this section,
follow the Safety Instructions .
Self-Test
Your monitor provides a self-test feature that allows you to check whether
your monitor is functioning properly. If your monitor and computer are properly
connected but the monitor screen remains dark, run the monitor self-test by
performing the following steps:
1. Turn o both your computer and the monitor.
2. Unplug the video cable from the back of the computer. T
3. Turn on the monitor.
The floating dialog box should appear on-screen (against a black
background) if the monitor cannot sense a video signal and is working
correctly. While in self-test mode, the power LED remains white. Also,
depending upon the selected input, one of the dialogs shown below
will continuously scroll through the screen.
4. This box also appears during usage, if the video cable is disconnected or
damaged. The monitor will enter Power Save Mode after 5 minutes if left
at this state.
5. Turn o your monitor and reconnect the video cable; then turn on both your
computer and the monitor.
If your monitor screen remains blank after you use the previous procedure, check
your video controller and computer, because your monitor is functioning properly.
Troubleshooting 53
Built-in Diagnostics
Your monitor has a built-in diagnostic tool that helps you determine if the screen
abnormality you are experiencing is an inherent problem with your monitor, or with
your computer and video card.
NOTE: You can run the built-in diagnostics only when the video cable is
unplugged and the monitor is in self-test mode.
To run the built-in diagnostics:
1. Ensure that the screen is clean (no dust particles on the surface of the
screen).
2. Unplug the video cable(s) from the back of the computer or monitor. The
monitor then goes into the self-test mode.
3. Press and hold the Button 1 and Button 4 on the front panel
simultaneously for 2 seconds. A gray screen appears.
4. Carefully inspect the screen for abnormalities.
5. Press the Button 4 on the front panel again. The color of the screen
changes to red.
6. Inspect the display for any abnormalities.
7. Repeat steps 5 and 6 to inspect the display in green, blue, black, white
screens.
The test is complete when the Text screen appears. To exit, press the Button 4
again.
If you do not detect any screen abnormalities upon using the built-in diagnostic tool,
the monitor is functioning properly. Check the video card and computer.
54 Troubleshooting
Common Problems
The following table contains general information about common monitor problems
you might encounter and the possible solutions.
Common Symptoms What You
Experience
Possible Solutions
No Video/Power LED
off
No picture •Ensure that the video cable
connecting the monitor and the
computer is properly connected and
secure.
•Verify that the power outlet is
functioning properly using any other
electrical equipment.
•Ensure that the power button is
pressed fully.
•Ensure that the correct input source
is selected via the Input Source
Select button.
•Check the “Power LED Button
option under Energy in OSD Menu.
No Video/Power LED
on
No picture or no
brightness
•Increase brightness & contrast
controls via OSD.
•Perform monitor self-test feature
check.
•Check for bent or broken pins in the
video cable connector.
•Ensure that the correct input source
is selected via the Input Source
Select menu.
•Run the built-in diagnostics.
Poor Focus Picture is fuzzy,
blurry, or ghosting
•Perform Auto Adjust via OSD.
•Adjust the Phase and Pixel Clock
controls via OSD.
•Eliminate video extension cables.
•Reset the monitor to Factory
Settings.
•Change the video resolution to the
correct aspect ratio (16:9).
Shaky/Jittery Video Wavy picture or
fine movement
•Perform Auto Adjust via OSD.
•Adjust the Phase and Pixel Clock
controls via OSD.
•Reset the monitor to Factory
Settings.
•Check environmental factors.
•Relocate the monitor and test in
another room.
Troubleshooting 55
Missing Pixels LCD screen has
spots
•Cycle power on-o.
•Pixel that is permanently o is a
natural defect that can occur in LCD
technology.
For more information on Dell Monitor
Quality and Pixel Policy, see Dell
Support site at:
http://www.dell.com/support/
monitors.
Stuck-on Pixels LCD screen has
bright spots
•Cycle power on-o.
•Pixel that is permanently o is a
natural defect that can occur in LCD
technology.
For more information on Dell Monitor
Quality and Pixel Policy, see Dell
Support site at:
http://www.dell.com/support/
monitors.
Brightness Problems Picture too dim or
too bright
•Reset the monitor to Factory
Settings.
•Auto Adjust via OSD.
•Adjust brightness & contrast controls
via OSD.
Geometric Distortion Screen not
centered correctly
•Reset the monitor to Factory
Settings.
•Auto Adjust via OSD.
•Adjust brightness & contrast controls
via OSD.
Horizontal/Vertical
Lines
Screen has one or
more lines
•Reset the monitor to Factory
Settings.
•Perform Auto Adjust via OSD.
•Adjust Phase and Pixel Clock controls
via OSD.
•Perform monitor self-test feature
check and determine if these lines
are also in self-test mode.
•Check for bent or broken pins in the
video cable connector.
56 Troubleshooting
Synchronization
Problems
Screen is
scrambled or
appears torn
•Reset the monitor to Factory
Settings.
•Perform Auto Adjust via OSD.
•Adjust Phase and Pixel Clock controls
via OSD.
•Perform monitor self-test feature
check to determine if the scrambled
screen appears in self-test mode.
•Check for bent or broken pins in the
video cable connector.
•Restart the computer in the safe
mode.
Safety-Related Issues Visible signs of
smoke or sparks
•Do not perform any troubleshooting
steps.
•Contact Dell immediately.
Intermittent Problems Monitor
malfunctions on
& off
•Ensure that the video cable
connecting the monitor to the
computer is connected properly and
is secure.
•Reset the monitor to Factory
Settings.
•Perform monitor self-test feature
check to determine if the intermittent
problem occurs in self-test mode.
Missing Color Picture missing
color
•Perform monitor self-test feature
check.
•Ensure that the video cable
connecting the monitor to the
computer is connected properly and
is secure.
•Check for bent or broken pins in the
video cable connector.
Wrong Color Picture color not
good
•Change the Color Mode in the Color
OSD to Graphics or Video depending
on the application.
•Try dierent Color Preset Settings
in Color OSD. Adjust R/G/B value in
Color OSD if the Color Management
is turned o.
•Change the Input Color Format to PC
RGB or YPbPr in the Color OSD.
Image retention from
a static image left on
the monitor for a long
period of time
Faint shadow from
the static image
displayed appears
on the screen
•Use the Power Management
feature to turn o the monitor
at all times when not in use (for
more information, see Power
Management Modes.
•Alternatively, use a dynamically
changing screensaver.
Troubleshooting 57
Product-Specific Problems
Specific Symptoms What You
Experience
Possible Solutions
Screen image is too
small
Image is centered
on screen, but
does not fill entire
viewing area
•Check the Aspect Ratio setting in
the Display OSD.
•Reset the monitor to Factory
Settings.
Cannot adjust the
monitor with the
buttons on the front
panel
OSD does not
appear on the
screen
•Turn o the monitor, unplug the
power cord, plug back, and then turn
on the monitor.
•Check whether the OSD menu is
locked. If yes, press and hold the
button beside the Power button
for 10 seconds to unlock (for more
information, see Lock).
No Input Signal when
user controls are
pressed
No picture, the
LED light is white.
When you press
“up, “down” or
“Menu” key, the
message “ No input
signal” will appear.
•Check the signal source. Ensure
the computer is not in the power
saving mode by moving the mouse or
pressing any key on the keyboard.
•Check whether the signal cable is
plugged in properly. Re-plug the
signal cable if necessary.
•Reset the computer or video player.
The picture does not
fill the entire screen
The picture cannot
fill the height or
width of the screen
•Due to dierent video formats
(aspect ratio) of DVDs, the monitor
may display in full screen.
•Run the built-in diagnostics.
58 Troubleshooting
Dell Soundbar Problems
Common Symptoms What You
Experience
Possible Solutions
No sound for system
where the Soundbar
draws power from an
AC adapter
No power to
Soundbar - the
power indicator
is off
•Turn the Power/Volume knob on the
Soundbar clockwise to the middle
position; check if the power indicator
(white LED) on the front of the
Soundbar is illuminated.
•Conrm that the power cable from
the Soundbar is plugged into the
adapter.
No Sound Soundbar has
power - power
indicator is on
•Plug the audio line-in cable into the
computer’s audio out jack.
•Set all volume controls to their
maximum and ensure that the mute
option is not enabled.
•Play some audio content on the
computer (example, audio CD, or
MP3).
•Turn the Power/Volume knob on
the Soundbar clockwise to a higher
volume setting.
•Clean and reseat the audio line-in
plug.
•Test the Soundbar using another
audio source (For example: portable
CD player, MP3 player).
Distorted Sound Computer’s sound
card is used as the
audio source
•Clear any obstructions between the
Soundbar and the user.
•Conrm that the audio line-in plug is
completely inserted into the jack of
the sound card.
•Set all Windows volume controls to
their midpoints.
•Decrease the volume of the audio
application.
•Turn the Power/Volume knob on the
Soundbar counter-clockwise to a
lower volume setting.
•Clean and re-seat the audio line-in
plug.
•Troubleshoot the computer’s sound
card.
•Test the Soundbar using another
audio source (For example: portable
CD player, MP3 player).
•Avoid using an audio cable extension
or audio jack converter.
Troubleshooting 59
Distorted Sound Other audio source
is used
•Clear any obstructions between the
Soundbar and the user.
•Conrm that the audio line-in plug is
completely inserted into the jack of
the audio source.
•Decrease the volume of the audio
source.
•Turn the Power/Volume knob on the
Soundbar counter-clockwise to a
lower volume setting.
•Clean and reseat the audio line-in
plug.
Unbalanced Sound
Output
Sound from
only one side of
Soundbar
•Clear any obstructions between the
Soundbar and the user.
•Conrm that the audio line-in plug is
completely inserted into the jack of
the sound card or audio source.
•Set all Windows audio balance
controls (L-R) to their midpoints.
•Clean and reseat the audio line-in
plug.
•Troubleshoot the computer’s sound
card.
•Test the Soundbar using another
audio source (For example: portable
CD player, MP3 player).
Low Volume Volume is too low •Clear any obstructions between the
Soundbar and the user.
•Turn the Power/Volume knob on the
Soundbar clockwise to the maximum
volume setting.
•Set all Windows volume controls to
their maximum.
•Increase the volume of the audio
application.
•Test the Soundbar using another
audio source (For example: portable
CD player, MP3 player)
60 Appendix
Appendix
Safety Instructions
WARNING: Use of controls, adjustments, or procedures other than
those specified in this documentation may result in exposure to
shock, electrical hazards, and/or mechanical hazards.
For information on safety instructions, see the Product Information Guide.
FCC Notices (U.S. Only) and Other Regulatory Information
For FCC notices and other regulatory information, see the regulatory compliance
website located at www.dell.com/regulatory_compliance.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful interference
(2) This device must accept any interference received including interference that
may cause undesired operation
Contact Dell
For customers in the United States, call 800-WWW-DELL (800-999-3355).
NOTE If you do not have an active Internet connection, you can find
contact information on your purchase invoice, packing slip, bill, or Dell
product catalog.
Dell provides several online and telephone-based support and service options.
Availability varies by country and product, and some services
may not be available in your area.
To get online monitor support content:
1. Visit www.dell.com/support/monitors
To contact Dell for sales, technical support, or customer service issues:
1. Visit www.dell.com/support.
2. Verify your country or region in the Choose A Country/Region drop-
down menu at the top left of the page.
3. Click Contact Us on the top left side of the page.
4. Select the appropriate service or support link based on your need.
5. Choose the method of contacting Dell that is convenient for you.

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