Dell Se2717h Monitor SE2717HX SE2717HR User's Guide User Manual En Us
User Manual: Dell dell-se2717h-monitor Dell SE2717H Dell SE2717HX Dell SE2717HR Monitor User's Guide
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User’s Guide Dell SE2717H/SE2717HX/SE2717HR Model No.: SE2717H/SE2717HX/SE2717HR Regulatory model: SE2717Hc Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury or death. _________________________ Information in this document is subject to change without notice. © 2016–2017 Dell Inc. All rights reserved. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.; Microsoft and Windows are either trademarks or registered trademarks of Microsoft. Corporation in the United States and/or other countries, Intel is a registered trademark of Intel Corporation in the U.S. and other countries; and ATI is a trademark of Advanced Micro Devices, Inc. ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR partner, Dell Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own. 2017 - 12 Rev. A04 Contents .About your monitor................................................................. 5 Package contents................................................................................... 5 Product features.....................................................................................6 Identifying parts and controls.............................................................. 7 Monitor specifications.........................................................................10 Plug and play capability....................................................................... 17 LCD monitor quality and pixel policy............................................... 17 Maintenance guidelines....................................................................... 17 .Setting up the monitor.......................................................... 18 Connecting the stand..........................................................................18 Connecting your monitor...................................................................18 Organizing cables.................................................................................19 Removing the stand............................................................................ 20 .Operating your monitor........................................................ 21 Power on the monitor..........................................................................21 Using the control buttons...................................................................21 Using the on-screen display (OSD) menu........................................23 Setting up your monitor......................................................................36 Using tilt.................................................................................................38 Contents | 3 .Troubleshooting.....................................................................39 Self-Test..................................................................................................39 Built-in diagnostics............................................................................. 40 Common problems...............................................................................41 Product-specific problems.................................................................43 .Appendix..................................................................................44 FCC notices (U.S. Only) and other regulatory information.......... 44 Contacting Dell.................................................................................... 44 4 | About your monitor Package contents Your monitor ships with the components shown below. Ensure that you have received all the components and see Contacting Dell for more information if something is missing. NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in certain countries. NOTE: To set up with any other stand, please refer to the respective stand setup guide for setup instructions. ∞∞ Monitor ∞∞ Stand riser ∞∞ Stand base ∞∞ Power Cable (Varies by Countries) ∞∞ VGA Cable (for SE2717H) About your monitor | 5 ∞∞ HDMI Cable (for SE2717HX/ SE2717HR) ∞∞ Quick Setup Guide ∞∞ Safety and Regulatory Information Product features The Dell SE2717H/SE2717HX/SE2717HR flat panel display has an active matrix, ThinFilm Transistor (TFT), Liquid Crystal Display (LCD), anti-static, and LED backlight. The monitor features include: ∞∞ SE2717H/SE2717HX/SE2717HR: 68.6 cm (27 inch) viewable area display (measured diagonally). 1920 x 1080 resolution, plus full-screen support for lower resolutions. ∞∞ Wide viewing angle to allow viewing from a sitting or standing position, or while moving from side-to-side. ∞∞ VGA and HDMI connectivity makes it simple and easy to connect with legacy and new systems. ∞∞ Plug and play capability if supported by your system. ∞∞ On-Screen Display (OSD) adjustments for ease of set-up and screen optimization. ∞∞ Energy Saver feature for Energy Star compliance. ∞∞ Security-lock slot. ∞∞ EPEAT Silver Rating. ∞∞ BFR/PVC-reduced. ∞∞ TCO-Certified Displays. ∞∞ Arsenic-Free glass and Mercury-Free for the panel only. ∞∞ High Dynamic Contrast Ratio (8,000,000:1). ∞∞ 0.3 W standby power when in the sleep mode. ∞∞ Energy Gauge shows the energy level being consumed by the monitor in real time. ∞∞ Supports AMD FreeSync™ technology. ∞∞ Optimize eye comfort with a flicker-free screen and ComfortView feature which minimizes blue light emission. ∞∞ Optimize eye comfort with a flicker-free screen 6 | About your monitor Identifying parts and controls Front view 1 2 Control buttons Label Description 1 Function buttons (For more information, see Operating your monitor) 2 Power On/Off button NOTE: For displays with glossy bezels the user should consider the placement of the display as the bezel may cause disturbing reflections from surrounding light and bright surfaces. About your monitor | 7 Back view 4 SE2717H/SE2717HX SVC Tag: xxxxxxx Express Service Code: xxx xxx xxx x S/N: CN-12MWY64180-341-001L -A00 SE2717Hc 1.5A XXXXX CAN ICES-3(B)/BMB-3(B) Apparatet må lkoples jordet s kkontakt. Apparaten skall anslutas ll jordat u ag. Laite on liite ävä suojakoske milla varuste uun pistorasiaan. Apparatets s kprop skal lslu es en s kkontakt med jord, som giver forbindelse l s kproppens jord. R33037 RoHS 䊂 Date of Mfg/⭕ӝᰛᵕ⭕⭘ᰛᵕ: May. 2015 Date of Mfg/ Consumo de energía: xx.x Wh Consumo de energía en modo de espera: x.x Wh Удельная мощность рабочего режима - x.xxx Вт/см² [ Потребляемая мощность изделием в режиме ожидания - x.xx Вт Потребляемая мощность изделием в выключенном режиме - x.xx Вт 䆜䃔 ֵ⭞䚄ᓜᚆۭᇩ㿌࣑ X X X X X X - X X XXXXXXX-XXXXX MSIP-REM-TPF-SE2717Hc 㐔㷡㢬ڊ㥐㦤㣄ڕ TPV Electronics (Fujian) Co., Ltd. 080-200-3800 TPV Electro Electronics ro onics (Fujian) (Fu Fu Fuj ujian) Co., Ltd. ujian) 080-200-3800 0 080-2 80-20 200-3800 1 2 3 Back View without monitor stand Label Description 5 Back View with monitor stand Use 1 Security-lock slot Secures monitor with security lock (security lock not included). 2 Barcode serial number and Service Tag label Refer to this label if you need to contact Dell for technical support. The Dell service tag is used for Dell warranty and customer service management purposes and for records of the base system. 3 Regulatory label Lists the regulatory approvals. 4 Stand release button Releases stand from monitor. 5 Cable management slot Uses to organize cables by placing them through the slot. 8 | About your monitor Side view Bottom view 1 2 3 Bottom view without monitor stand Label Description Use 1 Power port Connect the power cable. 2 HDMI port Connect your computer with HDMI cable. 3 VGA port Connect your computer with VGA cable. About your monitor | 9 Monitor specifications Model SE2717H/SE2717HX/SE2717HR Screen type Active matrix-TFT LCD Panel type In-Plane Switching Viewable image Diagonal 686.00 mm (27 in) Horizontal, Active Area 597.89 mm (23.54 in) Vertical, Active Area 336.31 mm (13.24 in) Area 2010.76 cm² (311.67 in²) Pixel pitch 0.3114 mm Viewing angle 178° (vertical) typical 178° (horizontal) typical Luminance output 300 cd/m² (typical) Contrast ratio 1000 to 1 (typical) 8,000,000 to 1 (Dynamic Contrast) Faceplate coating Anti-glare with 3H hardness Backlight LED light bar system Response time 6 ms typical (G to G) Color depth 16.7 million colors Color gamut CIE 1976 (84%), CIE 1931 (72%) FreeSync support frame frequency (HDMI port only) 48-75 Hz Dell display manager compatibility Yes Connectivity 1xHDMI (ver 1.4) 1xVGA Border width (edge of monitor to 11.60 mm (Top) active area) 11.60 mm (Left/Right) 21.10 mm (Bottom) Security Security lock slot (cable lock sold separately) Adjustability Tilt (5°/21°) 10 | About your monitor Resolution specifications Model SE2717H/SE2717HX/SE2717HR Horizontal scan range 30 kHz to 83 kHz (automatic) Vertical scan range 48 Hz to 76 Hz (automatic) Maximum preset resolution 1920 x 1080 at 60 Hz for VGA port. 1920 x 1080 at 75 Hz for HDMI port. Supported video modes Model SE2717H/SE2717HX/SE2717HR Video display capabilities (HDMI ) 480p, 480i, 576p, 720p, 1080p, 576i, 1080i Preset display modes Display Mode Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (Horizontal / Vertical) VESA, 720 x 400 31.5 70.1 28.3 -/+ VESA, 640 x 480 31.5 60.0 25.2 -/- VESA, 640 x 480 37.5 75.0 31.5 -/- VESA, 800 x 600 37.9 60.3 40.0 +/+ VESA, 800 x 600 46.9 75.0 49.5 +/+ VESA, 1024 x 768 48.4 60.0 65.0 -/- VESA, 1024 x 768 60.0 75.0 78.8 +/+ VESA, 1152 x 864 67.5 75.0 108.0 +/+ VESA, 1280 x 1024 64.0 60.0 108.0 +/+ VESA, 1280 x 1024 80.0 75.0 135.0 +/+ VESA, 1600 x 900 60.0 60.0 108.0 +/+ VESA, 1920 x 1080 67.5 60.0 148.5 +/+ FreeSync Graphic Card Support List Please check AMD web-site for the FreeSync graphic support list. http://www.amd.com/en-us/innovations/software-technologies/technologiesgaming/freesync About your monitor | 11 Electrical specifications Model SE2717H/SE2717HX/SE2717HR Video input signals ∞∞ HDMI 1.4, 600mV for each differential line, 100 ohm input impedance per differential pair, Analog RGB, 0.7 Volts +/-5%, positive polarity at 75 ohm input impedance 100 VAC to 240 VAC / 50 Hz or 60 Hz ± 3 Hz / 1.5A AC input voltage/frequency/ current Inrush current Note: The AC input current need to be 1.5A (typical). ∞∞ 120 V: 30 A (Max.) at 0°C (cold start) ∞∞ 240 V: 60 A (Max.) at 0°C (cold start) Physical characteristics Model SE2717H/SE2717HX/SE2717HR Signal cable type ∞∞ Digital: detachable, HDMI, 19 pins ∞∞ Analog: detachable, D-Sub, 15 pins Dimensions (with stand) Height 458.7 mm (18.06 in) Width 621.1 mm (24.45 in) Depth 185.4 mm (7.30 in) Dimensions (without stand) Height 369.0 mm (14.53 in) Width 621.1 mm (24.45 in) Depth 56.6 mm (2.23 in) Stand dimensions Height 182.8 mm (7.20 in) Width 244.6 mm (9.63 in) Depth 185.4 mm (7.30 in) Weight Weight with packaging 8.60 kg (18.96 lb) Weight with stand assembly and cables 6.10 kg (13.45 lb) Weight without stand assembly (no cables) 4.80 kg (10.58 lb) Weight of stand assembly 1.04 kg (2.29 lb) Front-frame gloss (minimum) Black frame - 85 gloss units 12 | About your monitor Environmental characteristics Model SE2717H/SE2717HX/SE2717HR Temperature Operating 0°C to 40°C (32°F to 104°F) Non-operating ∞∞ Storage: -20°C to 60°C (-4°F to 140°F) ∞∞ Shipping: -20°C to 60°C (-4°F to 140°F) Humidity Operating 20% to 80% (non-condensing) Non-operating ∞∞ Storage 10% to 90% (non-condensing) ∞∞ Shipping 10% to 90% (non-condensing) Altitude Operating (maximum) 5,000 m (16,400 ft) Non-operating (maximum) 12,192 m (40,000 ft) Thermal dissipation ∞∞ 105.85 BTU/hour (maximum) ∞∞ 68.29 BTU/hour (typical) Power management modes If you have VESA's DPM compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. This is referred to as Power Save Mode*. If the computer detects input from the keyboard, mouse or other input devices, the monitor automatically resumes functioning. The following table shows the power consumption and signaling of this automatic power saving feature. * Zero power consumption in off mode can only be achieved by disconnecting the power cable from the monitor. VESA Modes Horizontal Sync Vertical Sync Video Power Indicator Power Consumption Normal operation Active Active Active White 31 W (maximum) Active-off mode Inactive Inactive Blanked White (Glowing ) Less than 0.3 W Switch off - - - Off Less than 0.3 W 20 W (typical) Energy Star Power Consumption PON 18.42 W ETEC 58.2 Kwh About your monitor | 13 NOTE: PON: Power consumption of on mode as defined in Energy Star 7.0 version. ETEC: Total energy consumption in KWh as defined in Energy Star 7.0 version. This document is informational only and reflects laboratory performance. Your product may perform differently, depending on the software, components and peripherals you ordered and shall have no obligation to update such information. Accordingly, the customer should not rely upon this information in making decisions about electrical tolerances or otherwise. No warranty as to accuracy or completeness is expressed or implied. The OSD functions only in the normal operation mode. When any button is pressed in the Active-off mode, one of the following messages will be displayed: Dell SE2717H There is no signal coming from your computer. Press any key on the keyboard or move the mouse to wake it up. If there is no display, press the monitor button now to select the correct input source on the On-Screen-Display menu. Activate the computer and the monitor to gain access to the OSD. NOTE: This monitor is ENERGY STAR-compliant. 14 | About your monitor Pin assignments VGA connector Pin Number 15-pin Side of the Connected Signal Cable 1 Video-Red 2 Video-Green 3 Video-Blue 4 GND 5 Self-test 6 GND-R 7 GND-G 8 GND-B 9 Computer 5V/3.3V 10 GND-sync 11 GND 12 DDC data 13 H-sync 14 V-sync 15 DDC clock About your monitor | 15 HDMI connector Pin Number 19-pin Side of the Connected Signal Cable 1 TMDS DATA 2+ 2 TMDS DATA 2 SHIELD 3 TMDS DATA 2- 4 TMDS DATA 1+ 5 TMDS DATA 1 SHIELD 6 TMDS DATA 1- 7 TMDS DATA 0+ 8 TMDS DATA 0 SHIELD 9 TMDS DATA 0- 10 TMDS CLOCK+ 11 TMDS CLOCK SHIELD 12 TMDS CLOCK- 13 CEC 14 Reserved (N.C. on device) 15 DDC CLOCK (SCL) 16 DDC DATA (SDA) 17 DDC/CEC Ground 18 +5V POWER 19 HOT PLUG DETECT 16 | About your monitor Plug and play capability You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended Display Identification Data (EDID) using Display Data Channel (DDC) protocols so the system can configure itself and optimize the monitor settings. Most monitor installations are automatic, you can select different settings if desired. For more information about changing the monitor settings, see Operating your monitor. LCD monitor quality and pixel policy During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at www.dell.com/support/monitors. Maintenance guidelines Cleaning your monitor WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet. CAUTION: Read and follow the Safety Instructions before cleaning the monitor. For best practices, follow the instructions in the list below while unpacking, cleaning or handling your monitor: ∞∞ To clean your screen, lightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the antistatic coating. Do not use benzene, thinner, ammonia, abrasive cleaners or compressed air. ∞∞ Use a lightly-dampened cloth to clean the monitor. Avoid using detergent of any kind as some detergents leave a milky film on the monitor. ∞∞ If you notice white powder when you unpack your monitor, wipe it off with a cloth. ∞∞ Handle your monitor with care as the black-colored monitor may get scratched and show white scuff marks. ∞∞ To help maintain the best image quality on your monitor, use a dynamically changing screen saver and turn Off your monitor when not in use. About your monitor | 17 Setting up the monitor Connecting the stand NOTE: The stand is detached when the monitor is shipped from the factory. NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for the set up instructions. To attach the monitor stand: 1. Place the monitor on a soft cloth or cushion. 2. Insert the tabs on the upper part of the stand in to the grooves on the back of the monitor. 3. Press down the stand till it snaps into place. 2 3 Connecting your monitor WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. NOTE: Do not connect all cables to the computer at the same time. It is recommend to route the cables through the cable-management slot before you connect them to the monitor. To connect your monitor to the computer: 1. Turn Off your computer and disconnect the power cable. 2. Connect the VGA or HDMI cable from your monitor to the computer. 18 | Setting up the monitor Connecting the VGA cable (sold separately for SE2717HX/ SE2717HR) Connecting the HDMI cable (sold separately for SE2717H) Organizing cables Use the cable-management slot to organize the cables connected to your monitor. Setting up the monitor | 19 Removing the stand NOTE: To prevent scratches on the LCD screen while removing the stand, ensure that the monitor is placed on a soft and clean surface. NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for the set-up instructions. To remove the stand: 1. Place the monitor on a soft cloth or cushion. 2. Use a long and thin screwdriver to push the release latch. 3. Once the latch is released, remove the base away from the monitor. 2 2 3 20 | Setting up the monitor Operating your monitor Power on the monitor Press the button to turn on the monitor. Using the control buttons Use the control buttons on the bottom of the monitor to adjust the image being displayed. 1 2 3 4 1 2 3 4 5 Control buttons The following table describes the control buttons: Control Buttons 1 Description Use this button to choose from a list of preset modes. Shortcut key/Preset Modes Operating your monitor | 21 2 Use the Brightness/Contrast key to direct access to the "Brightness" and "Contrast" control menu. Shortcut key/ Brightness/Contrast 3 Menu 4 Use the Menu button to launch the On-Screen Display (OSD) and select the OSD Menu. See Accessing the OSD menu. Use this button to go back to the main menu or exit the OSD main menu. Exit 5 Use the Power button to turn the monitor on and off. Power (with power light ) Solid white light indicates the monitor is On and fully functional. Blinking white light indicates the power save mode. OSD controls Use the buttons on the bottom of the monitor to adjust the image settings. 1 2 3 4 Contorl Buttons 1 Description Use the Up button to increase values or move up in a menu. Up 2 Use the Down button to decrease values or move down in a menu. Down 3 Use the OK button to confirm your selection in a menu. OK 4 Use the Back button to go back to the previous menu. Back 22 | Operating your monitor Using the on-screen display (OSD) menu Accessing the OSD menu NOTE: Any changes you make are automatically saved when you move to another menu, exit the OSD menu, or wait for the OSD menu to automatically close. 1. Press the button to display the OSD main menu. Main Menu for analog (VGA) input Dell SE2717H Energy Use Brightness / Contrast Auto Adjust Input Source Color Display Energy 75% 75% Menu Personalize Others Resolution: 1920x1080, 60Hz 2. Press the and buttons to move between the setting options. As you move from one icon to another, the option name is highlighted. See the following table for a complete list of all the options available for the monitor. 3. Press the 4. Press button once to activate the highlighted option. and button to select the desired parameter. 5. Press and then use the and the menu, to make your changes. 6. Select the buttons, according to the indicators on button to return to the main menu. Operating your monitor | 23 Icon Menu and Submenus Description Brightness/ Contrast Use this menu to activate brightness/contrast adjustment. Dell SE2717H Energy Use Brightness / Contrast Auto Adjust Input Source Color Display Energy 75% 75% Menu Personalize Others Resolution: 1920x1080, 60Hz Brightness Brightness adjusts the luminance of the backlight. Press the button to increase the brightness and press the button to decrease the brightness (min. 0 / max. 100). NOTE: Manual adjustment of brightness is disabled when dynamic contrast is switched on. Contrast Adjust the brightness first, and then adjust the contrast only if further adjustment is necessary. Press the button to increase the contrast and press the button to decrease the contrast (min. 0 / max. 100). The contrast function adjusts the degree of difference between darkness and lightness on the monitor screen. 24 | Operating your monitor Auto Adjust Use this key to activate automatic setup and adjust menu. Dell SE2717H Energy Use Brightness / Contrast Auto Adjust Press to adjust the screen automatically. Input Source Color Display Energy Menu Personalize Others Resolution: 1920x1080, 60Hz The following dialog appears on a black screen as the monitor self-adjusts to the current input: Auto Adjustment in Progress... Auto adjustment allows the monitor to self-adjust to the incoming video signal. After using auto adjustment, you can further tune your monitor by using the pixel clock (coarse) and phase (fine) controls under display settings. NOTE: Auto adjust does not occur if you press the button while there are no active video input signals or attached cables. This option is only available when you are using the analog (VGA) connector. Operating your monitor | 25 Input Source Use the input source menu to select between the different video signals that may be connected to your monitor. Dell SE2717H Energy Use Brightness / Contrast VGA Auto Adjust HDMI Input Source Auto Select Color Reset Input Source On Display Energy Menu Personalize Others Resolution: 1920x1080, 60Hz VGA Select VGA input when you are using the analog (VGA) connector. Push to select the VGA input source. HDMI Select HDMI input when you are using the HDMI connector. Push to select the HDMI input source. Auto Select Select auto select to scan for available input signals. Reset Input Source Select this option to restore default Input Source. Color Use color to adjust the color setting mode. Dell SE2717H Energy Use Brightness / Contrast Preset Modes Standard Auto Adjust Input Color Format RGB Input Source Reset Color Color Display Energy Menu Personalize Others Resolution: 1920x1080, 60Hz 26 | Operating your monitor Preset Modes When you select preset modes, you can choose standard, comfortview, multimedia, movie, game, warm, cool, or custom color from the list. ∞∞ Standard: Loads the monitor's default color settings. This is the default preset mode. ∞∞ ComfortView: Decreases the level of blue light emitted from the screen to make viewing more comfortable for your eyes. ∞∞ Multimedia: Loads color settings ideal for multimedia applications. ∞∞ Movie: Loads color settings ideal for movies. ∞∞ FPS Game: Loads color settings ideal for First-Person Shooter games. ∞∞ RTS Game: Loads color settings ideal for Real-Time Strategy games. ∞∞ RPG Game: Loads color settings ideal for Role-Playing games. ∞∞ Warm: Increases the color temperature. The screen appears warmer with a red/yellow tint. ∞∞ Cool: Decreases the color temperature. The screen appears cooler with a blue tint. ∞∞ Custom Color: Allows you to manually adjust the color settings. Press the and buttons to adjust the three colors (R, G, B) values and create your own preset color mode. Dell SE2717H Brightness / Contrast Energy Use Preset Modes Standard Auto Adjust ComfortView Input Source Multimedia Color Display Energy Menu Personalize Movie FPS Game RTS Game RPG Game Warm Cool Others Custom Color Resolution: 1920x1080, 60Hz Operating your monitor | 27 Input Color Format Allows you to set the video input mode to: ∞∞ RGB: Select this option if your monitor is connected to a computer or DVD player using the HDMI cable. ∞∞ YPbPr: Select this option if your DVD player supports only YPbPr output. Dell SE2717H Energy Use Brightness / Contrast Auto Adjust Input Source Input Color Format RGB YPbPr Color Display Energy Menu Personalize Others Resolution: 1920x1080, 60Hz Hue Saturation This feature can shift the color of the video image to green or purple. This is used to adjust the desired flesh tone color. Use or to adjust the hue from 0 to 100. Press to increase the green shade of the video image. Press to increase the purple shade of the video image. NOTE: Hue adjustment is available only when you select Movie or Game preset mode. This feature can adjust the color saturation of the video image. Use or to adjust the saturation from 0 to 100. Press to increase the monochrome appearance of the video image. Press image. Reset Color to increase the colorful appearance of the video NOTE: Saturation adjustment is available only when you select movie or game preset mode. Allows your monitor color settings to the factory settings. 28 | Operating your monitor Display Use the display to adjust image. Dell SE2717H Energy Use Brightness / Contrast Aspect Ratio Wide 16:9 Auto Adjust Horizontal Position 50 Input Source Vertical Position 50 Color Sharpness 50 Display Pixel Clock 50 Energy Phase 0 Menu Dynamic Contrast Personalize Response Time Others Reset Display Normal Resolution: 1920x1080, 60Hz Aspect Ratio Horizontal Position Vertical Position Sharpness Pixel Clock Phase Dynamic Contrast Adjusts the image ratio to wide 16:9, 4:3 or 5:4. Use or the buttons to adjust image left and right. Minimum is 0 (-). Maximum is 100 (+). Use the or buttons to adjust image up and down. Minimum is 0 (-). Maximum is 100 (+). This feature can make the image look sharper or softer. Use or to adjust the sharpness from 0 to 100. The phase and pixel clock adjustments allow you to adjust your monitor to your preference. Use or buttons to adjust for best image quality. Minimum is 0 (-). Maximum is 100 (+). NOTE: Applicable when input port is VGA. If satisfactory results are not obtained using the phase adjustment, use the pixel clock (coarse) adjustment and then use phase (fine), again. Minimum is 0 (-). Maximum is 100 (+). NOTE: Applicable when input port is VGA. Allows you to increase the level of contrast to provide sharper and more detailed image quality. Press the off. button to select the dynamic contrast on or NOTE: Dynamic contrast provides higher contrast if you select game or movie preset mode. Response Time User can select between Normal, Fast or Super Fast. Reset Display Select this option to restore default display settings. Operating your monitor | 29 Energy Dell SE2717H Energy Use Brightness / Contrast Power Button LED Auto Adjust Reset Energy On During Active Input Source Color Display Energy Menu Personalize Others Resolution: 1920x1080, 60Hz Power Button LED Allows you to set the power LED indicator on during active or off during active to save energy. Reset Energy Select this option to restore default Energy settings. 30 | Operating your monitor Menu Select this option to adjust the settings of the OSD, such as, the languages of the OSD, the amount of time the menu remains on screen and so on. Dell SE2717H Energy Use Brightness / Contrast Language English Auto Adjust Transparency 20 Input Source Timer 20 s Color Lock Unlock Display Reset Menu Energy Menu Personalize Others Resolution: 1920x1080, 60Hz Language Language options set the OSD display to one of the eight languages (English, Spanish, French, German, Brazilian Portuguese, Russian, Simplified Chinese, or Japanese). Transparency Select this option to change the menu transparency by pressing the and buttons from 0 to 100. Timer OSD hold time: sets the length of time the OSD will remain active after the last time you pressed a button. Use or to adjust the slider in 1 second increments, from 5 to 60 seconds. Lock Controls user access to adjustments. When lock is selected, no user adjustments are allowed. All buttons are locked. NOTE: When the OSD is locked, pressing the menu key takes you directly to the OSD settings menu, with 'OSD Lock' pre-selected on entry. Press and hold key for 6 seconds to unlock and allow user access to all applicable settings. Reset Menu Reset all OSD settings to the factory preset values. Operating your monitor | 31 Personalize Users can choose a feature from shortcut key 1, shortcut key 2, reset personalization, preset modes or Brightness/ Contrast and set it as a shortcut key. Dell SE2717H Energy Use Brightness / Contrast Shortcut Key 1 Preset Modes Auto Adjust Shortcut Key 2 Brightness/Contrast Input Source Reset Personalization Color Display Energy Menu Personalize Others Resolution: 1920x1080, 60Hz Shortcut Key 1 Shortcut Key 2 Reset Personalization Others User can select one of the following: preset modes, brightness/contrast, auto adjust, input source, aspect ratio to set the shortcut key 1. User can select one of the following: preset modes, brightness/contrast, auto adjust, input source, aspect ratio to set the shortcut key 2. Allows you to restore shortcut key to the default setting. Dell SE2717H Energy Use Brightness / Contrast DDC/CI Enable Auto Adjust LCD Conditioning Disable Input Source Reset Others Color Factory Reset Display Energy Menu Personalize Others Resolution: 1920x1080, 60Hz 32 | Operating your monitor DDC/CI DDC/CI (display data channel/command interface) allows your monitor parameters (brightness, color balance and etc.) to be adjustable via the software on your computer. You can disable this feature by selecting disable. Enable this feature for best user experience and optimum performance of your monitor. Dell SE2717H Energy Use Brightness / Contrast DDC/CI Enable Auto Adjust LCD Conditioning Disable Input Source Reset Others Color Factory Reset Display Energy Menu Personalize Others Resolution: 1920x1080, 60Hz LCD Conditioning Helps reduce minor cases of image retention. Depending on the degree of image retention, the program may take some time to run. To start LCD conditioning, select Enable. Dell SE2717H Energy Use Brightness / Contrast DDC/CI Auto Adjust LCD Conditioning Enable Input Source Reset Others Disable Color Factory Reset Display Energy Menu Personalize Others Resolution: 1920x1080, 60Hz Reset Other Factory Reset Reset all settings under the Others setting menu to the factory preset values. Reset all settings to the factory preset values. NOTE: Your monitor has a built-in feature to automatically calibrate the brightness to compensate for LED aging. Operating your monitor | 33 OSD warning messages When the Dynamic Contrast feature is enabled (in these preset modes: Game or Movie), the manual brightness adjustment is disabled. Dell SE2717H To allow manual adjustment of brightness, the Dynamic Contrast will be switched off. Do you want to continue? No Yes When the monitor does not support a particular resolution mode, the following message is displayed: Dell SE2717H The current input timing is not supported by the monitor display. Please change your input timing to 1920x1080, 60Hz or any other monitor listed timing as per the monitor specifications. This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor specifications for the Horizontal and Vertical frequency ranges addressable by this monitor. Recommended mode is 1920 x 1080. Before the DDC/CI function is disabled, the following message is displayed: Dell SE2717H The function of adjusting display setting using PC application will be disabled. Do you wish to disable DDC/CI function? No Yes When the monitor enters the Power Save Mode, the following message appears: Dell SE2717H Entering Power Save Mode. If you press any button other than the power button, the following messages will appear depending on the selected input: 34 | Operating your monitor Dell SE2717H ? No VGA signal from your device. Press any key on the keyboard or move the mouse to wake it up. If there is no display, press the monitor button again to select the correct input source. If VGA or HDMI cable is not connected, a floating dialog box as shown below appears. The monitor will enter Power Save Mode after 4 minutes if left at this state. Dell SE2717H ? No VGA Cable The display will go into Power Save Mode in 4 minutes. www.dell.com/support/monitors or Dell SE2717H ? No HDMI Cable The display will go into Power Save Mode in 4 minutes. www.dell.com/support/monitors See Troubleshooting for more information. Operating your monitor | 35 Setting up your monitor Setting the maximum resolution To set the maximum resolution for the monitor: In Windows 7, Windows 8, Windows 8.1 and Windows 10: 1. For Windows 8 and Windows 8.1, select the Desktop tile to switch to classic desktop. 2. Right-click on the desktop and click Screen Resolution. 3. Click the Dropdown list of the Screen Resolution and select 1920 x 1080. 4. Click OK. If you do not see 1920 x 1080 as an option, you may need to update your graphics driver. Depending on your computer, complete one of the following procedures: If you have a Dell desktop or portable computer: ∞∞ Go to www.dell.com/support, enter your computer’s Service Tag, and download the latest driver for your graphics card. If you are using a non-Dell computer (portable or desktop): ∞∞ Go to the support site for your computer and download the latest graphic drivers. ∞∞ Go to your graphics card website and download the latest graphic drivers. If you have a Dell desktop or a Dell portable computer with internet access 1. Go to www.dell.com/support, enter your service tag, and download the latest driver for your graphics card. 2. After installing the drivers for your graphics adapter, attempt to set the resolution to 1920 x 1080 again. NOTE: If you are unable to set the resolution to 1920 x 1080, please contact Dell to inquire about a graphics adapter that supports these resolutions. If you have a non Dell desktop, portable computer, or graphics card In Windows 7, Windows 8, Windows 8.1 and Windows 10: 1. For Windows 8 and Windows 8.1 only, select the Desktop tile to switch to classic desktop. 2. Right-click on the desktop and click Personalization. 3. Click Change Display Settings. 4. Click Advanced Settings. 5. Identify your graphics controller supplier from the description at the top of the window (e.g. NVIDIA, ATI, Intel etc.). 36 | Operating your monitor 6. Refer to the graphic card provider website for updated driver (for example, http://www.ATI.com OR http://www.AMD.com). 7. After installing the drivers for your graphics adapter, attempt to set the resolution to 1920 x 1080 again. NOTE: If you are unable to set the recommended resolution, contact the manufacturer of your computer or consider purchasing a graphics adapter that will support the video resolution. Operating your monitor | 37 Using tilt NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for set up instructions. Tilt NOTE: The stand is detached when the monitor is shipped from the factory. 5° 38 | Operating your monitor 21° Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. Self-Test Your monitor provides a self-test feature that allows you to check if your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: 1. Turn off both your computer and the monitor. 2. Disconnect all video cables from the monitor. This way, the computer doesn’t have to be involved. 3. Turn on the monitor. If the monitor is working correctly, it detects that there is no signal and one of the following message appears. While in self-test mode, the power LED remains white. Dell SE2717H No HDMI Cable The display will go into Power Save Mode in 5 minutes. www. dell.com/support/monitors Dell SE2717H No VGA Cable The display will go into Power Save Mode in 5 minutes. www.d ell.com/support/monitors NOTE: This box also appears during normal system operation, if the video cable is disconnected or damaged. 4. Turn Off your monitor and reconnect the video cable; then turn on your computer and the monitor. If your monitor remains dark after you reconnect the cables, check your video controller and computer. Troubleshooting | 39 Built-in diagnostics Your monitor has a built-in diagnostic tool that helps you determine if any screen abnormality you experience is an inherent problem with your monitor, or with your computer and video card. NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode. 1 2 3 4 5 To run the built-in diagnostics: 1. Ensure that the screen is clean (no dust particles on the surface of the screen). 2. Unplug the video cable(s) from the back of the computer or monitor. The monitor then goes into the self-test mode. 3. Press and hold Button 1 for 5 seconds. A gray screen appears. 4. Carefully inspect the screen for abnormalities. 5. Press Button 1 on the bottom of the monitor again. The color of the screen changes to red. 6. Inspect the display for any abnormalities. 7. Repeat steps 5 and 6 to inspect the display in green, blue, black, white and text screens. The test is complete when the text screen appears. To exit, press Button 1 again. If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the monitor is functioning properly. Check the video card and computer. 40 | Troubleshooting Common problems The following table contains general information about common monitor problems you might encounter and the possible solutions: Common Symptoms Possible Solutions No Video/Power LED off ∞∞ Ensure that the video cable connecting the monitor and the computer is properly connected and secure. ∞∞ Verify that the power outlet is functioning properly using any other electrical equipment. ∞∞ Ensure that the power button is pressed. ∞∞ Ensure that the correct input source is selected via the Input Source menu. No Video/Power LED on ∞∞ Increase brightness and contrast controls using the OSD. ∞∞ Perform monitor self-test feature check. ∞∞ Check for bent or broken pins in the video cable connector. ∞∞ Run the built-in diagnostics. ∞∞ Ensure that the correct input source is selected via the Input Source menu. Poor Focus ∞∞ Eliminate video extension cables. ∞∞ Reset the monitor to Factory Settings (Factory Reset). ∞∞ Change the video resolution to the correct aspect ratio. Shaky/Jittery Video ∞∞ Reset the monitor to Factory Settings (Factory Reset). ∞∞ Check environmental factors. ∞∞ Relocate the monitor and test in another room. Missing Pixels ∞∞ Cycle power On-Off. ∞∞ Pixel that is permanently Off is a natural defect that can occur in LCD technology. ∞∞ For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: www.dell.com/support/monitors. Stuck-on Pixels ∞∞ Cycle power On-Off. ∞∞ Pixel that is permanently off is a natural defect that can occur in LCD technology. ∞∞ For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: www.dell.com/support/monitors. Brightness Problems ∞∞ Reset the monitor to Factory Settings (Factory Reset). ∞∞ Adjust brightness & contrast controls via OSD. Geometric Distortion ∞∞ Reset the monitor to Factory Settings (Factory Reset). ∞∞ Adjust horizontal & vertical controls via OSD. Troubleshooting | 41 Horizontal/Vertical Lines ∞∞ Reset the monitor to Factory Settings (Factory Reset). ∞∞ Perform monitor self-test feature check and determine if these lines are also in self-test mode. ∞∞ Check for bent or broken pins in the video cable connector. ∞∞ Run the built-in diagnostics. Synchronization Problems ∞∞ Reset the monitor to Factory Settings (Factory Reset). ∞∞ Perform monitor self-test feature check to determine if the scrambled screen appears in self-test mode. ∞∞ Check for bent or broken pins in the video cable connector. ∞∞ Restart the computer in the safe mode. Safety Related Issues ∞∞ Do not perform any troubleshooting steps. ∞∞ Contact Dell immediately. Intermittent Problems ∞∞ Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. ∞∞ Reset the monitor to Factory Settings (Factory Reset). ∞∞ Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode. Missing Color ∞∞ Perform monitor self-test feature check. ∞∞ Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. ∞∞ Check for bent or broken pins in the video cable connector. Wrong Color ∞∞ Change the Color Setting Mode in the Color Settings OSD to Graphics or Video depending on the application. ∞∞ Try different Preset Modes in Color settings OSD. Adjust R/G/B value in Custom Color in Color settings OSD. ∞∞ Change the Input Color Format to RGB or YPbPr in the Color settings OSD. ∞∞ Run the built-in diagnostics. Image retention from ∞∞ Use the Power Management feature to turn off the monitor a static image left on at all times when not in use (for more information, see Power the monitor for a long management modes). period of time ∞∞ Alternatively, use a dynamically changing screensaver. Video Ghosting or Overshooting ∞∞ Change the Response Time in the Display OSD to Fast or Normal depending on your application and usage. 42 | Troubleshooting Product-specific problems Specific Symptoms Screen image is too small Possible Solutions ∞∞ Check the Aspect Ratio setting in the Display settings OSD. ∞∞ Reset the monitor to Factory Settings (Factory Reset). Cannot adjust the ∞∞ Turn Off the monitor, unplug the power cord, plug it back, and then monitor with the turn On the monitor. buttons on the bottom ∞∞ Check if the OSD menu is locked. If yes, press and hold the menu of the panel button for 10 seconds to unlock. (For more information, see Lock). No Input Signal when user controls are pressed ∞∞ Check the signal source. Ensure the computer is not in standby or sleep mode by moving the mouse or pressing any key on the keyboard. ∞∞ Check if the video cable is plugged in properly. Disconnect and reconnect the video cable if necessary. ∞∞ Reset the computer or video player. The picture does not fill the entire screen ∞∞ Due to different video formats (aspect ratio) of DVDs, the monitor may display in full screen. ∞∞ Run the built-in diagnostics. Troubleshooting | 43 Appendix WARNING: Safety Instructions WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards. For information on safety instructions, see the Product Information Guide. FCC notices (U.S. Only) and other regulatory information For FCC notices and other regulatory information, see the regulatory compliance website located at www.dell.com/regulatory_compliance. Contacting Dell For customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To get online Monitor support content: 1. Visit www.dell.com/support/monitors. To contact Dell for sales, technical support, or customer service issues: 1. Visit www.dell.com/support. 2. Verify your country or region in the Choose A Country/Region drop-down menu at the bottom of the page. 3. Click Contact Us on the left side of the page. 4. Select the appropriate service or support link based on your need. 5. Choose the method of contacting Dell that is convenient for you. WARNING: For displays with glossy bezels the user should consider the placement of the display as the bezel may cause disturbing reflections from surrounding light and bright surfaces. 44 | Appendix
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