Dell Sp2009wfp SP2009W Flat Panel Monitor User Manual User's Guide En Us

Dell-Sp2009Wfp-Monitor-Owners-Manual-113183 dell-sp2009wfp-monitor-owners-manual-113183

User Manual: Dell dell-sp2009wfp Dell SP2009W Flat Panel Monitor

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Dell™SP2009W Flat Panel Monitor User's Guide

Notes, Notices, and Cautions

Information in this document is subject to change without notice.

©2008DellInc.Allrightsreserved.

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: DELL and the DELLlogoaretrademarksofDellInc;Microsoft, Windows, and Windows Vista are either registered trademarks or trademarks of

Microsoft Corporation in the United States and/or other countries; ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR partner,

Dell Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any

proprietary interest in trademarks and trade names other than its own.

Model SP2009Wc

May2008Rev.A00



About Your Monitor

Setting Up the Monitor

Operating the Monitor

Troubleshooting

Appendix

NOTE: A NOTE indicates important information that helps you make better use of your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.



Back to Contents Page

About Your Monitor

Dell™SP2009W Flat Panel Monitor User's Guide

Package Contents

Your monitor comes with all the items shown below. Ensure that you have all the items. If something is missing, contact Dell.



Package Contents

Product Features

Identifying Parts and Controls

Monitor Specifications

Universal Serial Bus (USB) Interface

Plug and Play Capability

Camera - MIC Specifications

Maintenance Guidelines

NOTE: Some items may be optional and may not ship with your Monitor. Some features or media may not be available in

certain countries.



lMonitor with stand

lPower cable

lVGA cable

lDVI cable

lUSB up stream cable (enables the USB ports on the

monitor)

lUSB down stream cable (optional)



Product Features



The SP2009Wflat panel display has an active matrix, thin-film transistor (TFT), liquid crystal display (LCD). The monitor features include:

■ 20 inches(511mm) diagonal.

■1680x1050resolution,plusfull-screen support for lower resolutions.

■ Wide viewing angle to allow viewing from a sitting or standing position, or while moving from side-to-side.

■ Tilt adjustment capabilities.

■ Removable pedestal and Video Electronics Standards Association (VESA) 100 mm mounting holes for flexible mounting solutions.

■ Plug and play capability if supported by your system.

■ On-Screen Display (OSD) adjustments for ease of set-up and screen optimization.

■ Software and documentation media which includes an information file (INF), Image color Matching File (ICM), and product documentation.

■ Energy Saver feature for Energy Star compliance.

■ Security lock slot.

■ Asset management capable.

■ 2.0 Mega pixel internal webcam with integrated microphone.

Identifying Parts and Controls

Front View

Back View

lDocumentation (Safety information, Quick Start Guide

and CD)

Front View

Label

Description

Power button

Capacitive touch buttons (For more information, see Operating the Monitor)

Webcam

Microphone



Side View



Bottom View

Back view

Back View with monitor stand

Label

Description

Use

VESA mounting holes (100mm)

(Behind attached VESA plate)

To mount the monitor.

Barcode serial number label

To contact Dell for technical support.

Security lock slot

To help secure your monitor.

Dell soundbar mounting brackets

To attach the optional Dell Soundbar.

Regulatory rating label

Lists the regulatory approvals.

Cable management slot

To organize cables by placing them through the slot.

Leftview

Right view

Label

Description

USB downstream port



Bottom view

Label

Description

AC power cord connector

DC power connector for Dell Soundbar

DVI connector

VGA connector

USB upstream port

USB downstream ports(2).

Monitor Specifications

The following sections give you information about the various power management modes and pin assignments for various connectors of your monitor.

Power Management Modes

If you have VESA's compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. This is referred to as

If the computer detects input from keyboard, mouse, or other input devices, the monitor automatically resumes functioning. The following table shows the power consumption and signaling of this

automatic power saving feature:

Activate the computer and 'wake up' the monitor to gain access to the OSD.

* Zero power consumption in OFF mode can only be achieved by disconnecting the main cable from the monitor.

VESA Modes

Horizontal Sync

Vertical Sync

Video

Power Indicator

Power Consumption

Normal operation (with Dell Soundbar and USB active)

Active

White

75 W (maximum)

Normal operation

Active

White

45 W (typical)

Active-off mode

Inactive

Blanked

Amber

Less than 2 W

Switch off

-

-

-

Off

Less than 1 W

NOTE: The OSD only functions in the 'normal operation' mode. One of the following messages appears when the menu button is pressed in Active

mode.

NOTE: This monitor is ENERGY STAR®-compliant.

Pin Assignments

VGA Connector

DVIConnector

Number

15-pin Side of the Connected Signal Cable

Video-Red

Video-Green

Video-Blue

GND

Self-test

GND-R

GND-G

GND-B

Computer 5V

GND-sync

GND

DDC data

H-sync

V-sync

DDC clock

Number

24-pin Side of the Connected Signal

Cable

TMDS RX2-

TMDS RX2+

TMDS Ground

Floating

DDC Clock

DDC Data

Floating

TMDS RX1-

TMDS RX1+

TMDS Ground

Floating

+5V power

Selftest

Hot Plug Detect

TMDS RX0-

TMDS RX0+

TMDS Ground

Floating

TMDS Ground

TMDS Clock+

TMDS Clock-

Back to Contents Page



Appendix

Dell™SP2009W Flat Panel Monitor User's Guide

Safety Instructions

FCC Notice (U.S. Only) and Other Regulatory Information

Contacting Dell



CAUTION: Safety Instructions

For information on safety instructions, see the safety information that shipped with your monitor.

FCC Notices (U.S. Only) and Other Regulatory Information

For FCC notices and other regulatory information, see the regulatory compliance website located at www.dell.com\regulatory_compliance.

Contacting Dell

For customers in the United States, call 800-WWW-DELL (800-999-3355).

Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be

available in your area. To contact Dell for sales, technical support, or customer service issues:



Back to Contents Page

CAUTION: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock,

electrical hazards, and/or mechanical hazards.

NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill,

or Dell product catalog.

Visit support.dell.com.

Verify your country or region in the Choose A Country/Region drop-downmenuatthebottomofthepage.

Click Contact Us on the left side of the page.

Select the appropriate service or support link based on your need.

Choose the method of contacting Dell that is convenient for you.

Back to Contents Page

Setting Up Your Monitor

Dell™SP2009WFlatPanelMonitor

IfyouhaveaDell™desktoporaDell™portablecomputerwithinternetaccess

1. Go to http://support.dell.com,enteryourservicetag,anddownloadthelatestdriverforyourgraphicscard.

2. After installing the drivers for your graphics Adapter, attempt to set the resolution to 1680x1050 again.

Back to Contents Page

NOTE:

Ifyouareunabletosettheresolutionto1680x1050,pleasecontactDell™toinquireaboutagraphicsAdapterthatsupportstheseresolutions.

Back to Contents Page

Setting Up Your Monitor

Dell™SP2009W Flat Panel Monitor

IfyouhavenonDell™desktop,portablecomputer,orgraphiccard

1. Right-click on the desktop and click Properties.

2. Select the Settings tab.

3. Select Advanced.

4. Identify your graphics controller supplier from the description at the top of the window (e.g. NVIDIA, ATI, Intel etc.).

5. Refer to the graphic card provider website for updated driver (for example, http://www.ATI.com OR http://www.NVIDIA.com ).

6. After installing the drivers for your graphics Adapter, attempt to set the resolution to 1680x1050 again.



Back to Contents Page

NOTE: If you are unable to set the resolution to 1680x1050, please contact the manufacturer of your computer or consider purchasing a graphics adapter

thatwillsupportthevideoresolutionof1680x1050.

Back to Contents Page

Operating the Monitor

Dell™SP2009W Flat Panel Monitor User's Guide

Using the Front Panel Controls

Using the On-Screen Display (OSD) Menu

Setting the Optimal Resolution

Using the Dell Soundbar (Optional)

Using the Tilt, Swivel, and Vertical Extension

Rotating the monitor

Adjusting the Rotation Display Settings of Your System

Using the Camera



Using the Front Panel Controls

Usethebuttonsonthefrontofthemonitortoadjusttheimagesettings.



Front panel Button

Use the buttonsonthefrontofthemonitortoadjusttheimagesettings.

Front panel Button

Description

Preset modes



Use the Preset modes button to choose from a list of preset color modes. See Using the OSD Menu.

Brightness / Contrast

Use the Brightness / Contrast button to direct access to the "Brightness" and "Contrast" control menu.

Input source

Use the Input source button to select different video signals that may be connected to your monitor.



Use the Menu button to open the on-screen display(OSD).

Exit



Use the Exit button to exit on-screen display(OSD) from munu and sub-menus.



Using the On-Screen Display (OSD) Menu



Accessing the Menu System



Front panel Button

Description

Use the Up button to adjust (increase ranges) items in the OSD menu.

Down

Use the Down button to adjust (decrease ranges) items in the OSD menu.



Use the OK button to confirm your selection.

Back



Use the back button to back main menu.

NOTE: IfyouchangethesettingsandtheneitherproceedtoanothermenuorexittheOSDmenu,themonitorautomaticallysavesthechanges.The

changes are also saved if you change the settings and then wait for the OSD menu to disappear.





Press the button to open the OSD menu and display the main menu.

Main Menu

Press the and buttons to toggle between options in the Menu. As you move from one icon to another, the option name is highlighted.

Toselectthehighlighteditemonthemenupressthe again.

Press the and buttons to select the desired parameter.

Press the buttontoentertheslidebarandthenusethe or button, according to the indicators on the menu, to make your changes.

Select the to return to previous menu without accepting current settings or to accept and return to previous menu.

The table below provides a list of all the OSD menu options and their functions.

Icon

Menu and Submenus

Description

BRIGHTNESS/CONTRAST

Use the Brightness and Contrast menu to adjust the Brightness/Contrast.



Back

Press to go back to the main menu.



Brightness

Allows you to adjust the brightness or luminance of the backlight.

Press the buttontoincreasebrightnessandpressthe button to decrease brightness (min 0 ~ max 100).



Contrast

Allows you to adjust the contrast or the degree of difference between darkness and lightness on the monitor screen. Adjust

brightness first, and adjust contrast only if you need further adjustment.

Press the button to increase contrast and press the button to decrease contrast (min 0 ~ max 100).

Auto Adjust

Use this button to activate automatic setup and adjust menu. The following dialog appears on a black screen as the monitor self

adjusts to the current input:



Auto Adjustment allows the monitor to self-

adjust to the incoming video signal. After using Auto Adjustment, you can further tune

your monitor by using the Pixel Clock (Coarse) and Phase (Fine) controls under Image Settings.



NOTE: Auto Adjust does not occur if you press the button while there are no active video input signals or attached cables.

Input Source

Use the Input Source menu to select different video signals that may be connected to your monitor.



Push to go back to the main menu



Select VGA input when you are using the analog (VGA) connector. Push toselecttheVGAinputsource.



Select DVI-D input when you are using the digital (DVI) connector. Push toselecttheDVIinputsource.

Select Auto select to let the monitor search for available input signals.

COLOR SETTINGS

Use the Color Settingmenutoadjustthemonitor'scolorsettings.



Color setting mode

submenu



Back

Press to go back to the main menu.



Input Color Format

Allows you to set the video input mode to.

lRGB

: Select this option if your monitor is connected to a computer or DVD player using the HDMI cable or the HDMI to DVI

adapter.

lYPbPr: Select this option if the your DVD player supports only YPbPr output.



Mode Selection

Allows you to set the display mode to:

lGraphics: Select this mode if your monitor is connected to your computer.

lVideo: Select this mode if you monitor is connected to a DVD player.

NOTE: Depending upon the Display Mode you select the Preset Modes available for your monitor change.



Preset Mode

Allows you to choose from a list of preset color modes.

In the Graphics mode, you can set the color to the following preset values:

lStandard: Loads the monitor's default color settings. This is the default preset mode.

lMultimedia: Loads color settings ideal for multimedia applications.

lGame: Loads color settings ideal for most gaming applications.

lWarm: Increase the color temperature. The screen appears warmer with a red/yellow tint.

lCool: Decreases the color temperature. The screen appears cooler with a blue tint.

lCustom (RGB): Allows you to manually adjust the color settings. Press the and

buttons to adjust the Red, Green,

and Blue values and create your own preset color mode.

In the Video mode, you can set the color to the following preset values:

lMovie: Loads color settings ideal for movies. This is the default preset mode.

lGame: Loads color settings ideal for most gaming applications.

lSports: Loads color settings ideal for sports.

lNature: Loads color settings ideal for nature.



Hue

Allows you to adjust the skin tone of the image. Use or to adjust the hue from '0' to '100'.

NOTE: Hue adjustment is available only in the Video mode.



Saturation

Allows you to adjust the color saturation of the image. Use or to adjust the saturation from '0' to '100'.

NOTE: Saturation adjustment is available only in the Video mode.



Color Reset

Resets your monitor's color settings to the factory defaults.

DISPLAY SETTINGS

Use the Displays Settings menu to adjust the sharpness, dynamic contrast, response time, and zoom.



Display setting mode

submenu



Back

Press to go back to the main menu.



Wide Mode

Allows you to change the image scale with various default settings.

NOTE: Wide Mode is not available at video resolutions greater than 1680x1050. However, 16:9 and Fill

will be available for video

timing.



Horizontal position

Usethe and buttons to adjust image left and right (min 0 ~ max 100).

NOTE: When using DVI source, the Horizontal Position setting is not available.



Vertical Position

Usethe and buttons to adjust image up and down (min 0 ~ max 100).

NOTE: When using DVI source, the Vertical Position setting is not available.



Zoom

Allows you to zoom in to specific area of interest on your monitor.

Use and buttons to adjust the zoom from '0' to '100'.

NOTE: Zoom will reset to default after power cycling or after power save recovery.

NOTE:

Zoom default setting will be zero when using PC format (RGB color space) and 10 when using the video format from DVD

players (YPbPr color space).



Phase

If satisfactory results are not obtained using the phase adjustmenu, use the Pixel Clock (coarse) adjustmenu and then use Phase

(fine).

NOTE: Pixel Clock and Phade Adjustments are only available for "VGA" input.



Sharpness

Allows you to increase or decrease the sharpness of the image.

Use and buttons to adjust the sharpness from '0' to '100'.



Dynamic Contrast

The dynamic contrast helps get a higher contrast if you choose Game preset, Movie Preset, Sports Preset and Nature Preset.

Use the button to enable the Dynamic Contrast adjustment.

Use the button to disable the Dynamic Contrast adjustment.



NOTE: Brightness control is disabled in Dynamic Contrast mode.



Response Time

Response time is the time required for an LCD pixel to change from fully active (black) to fully inactive (white), then back to fully

active again.

You can set the response time to:

lNormal

lOverdrive (default).



Display Reset

Resets the monitor's display settings to the factory defaults.

AUDIO SETTINGS

Use the Audio Settings to adjust the audio settings.



Audio Setting mode

submenu



Power Save Audio

Allows you to turn on or off the power to the audio during the audio power save mode.

Default is "On".

On — Allows you to turn off the power to the sound bar during monitor standby.

Off — Allows you to turn on the power to the sound bar during monitor standby.



Reset Audio Setting

Resets your monitor audio settings to the factory defaults.



Exit Menu

Press toexittheOSDmainmenuandpress to accept changes.

OTHER SETTINGS



Back

Press to go back to the main menu.



Language

Allows you to set the OSD display to one of five languages: English, Espanol, Francais, Deutsch, or Japanese.



Menu Transparency

Allows you to adjust the OSD background from opaque to transparent.



Menu Timer

Allows you to set the time for which the OSD remains active after you press a button on the monitor.

Use the and buttons to adjust the slider in 1 second increments, from 5 to 60 seconds.



Menu Lock

Controls user access to adjustments. When Lock

is selected, no user adjustments are allowed. All buttons are locked except

button.



NOTE:

When the OSD is locked, pressing the menu button takes you directly to the OSD settings menu, with 'OSD Lock' pre

selectedonentry.Pressandhold

button for 15 seconds to unlock and allow user access to all applicable settings.



Button Sound

Turns on or off the button sound.



DDC/CI

DDC/CI (Display Data Channel/Command Interface) allows a software on your computer to adjust the monitor display settings like

the brightness, color balance etc.

Enable (Default): Optimizes the performance of your monitor and provides a better customer experience.

Disable: Disables the DDC/CI option and the following message appears on the screen.



Select Yes to disable DDC/CI or No to return.



LCD Conditioning

LCD conditioning helps eliminate any image retention and may take several hours.

NOTE: Severe cases of image retention are known as burn-in. LCD Conditioning does not remove burn-in.

Disable: This is the default option.

Enable

: Enables LCD conditioning and the following message appears on the screen. Select Yes to proceed and No to return.

OSD Warning Messagess

See Solving Problems for more information.



NOTE: Press any button on the monitor to terminate LCD Conditioning at any time.



Factory Reset

ResetsallOSDsettingstothefactorypresetvalues.

Personalize

Allow you to adjust shortcut key button for preset mode. Brightness & Contrast Auto Adjust and Input source.

The following warning messages may appear on the screen to indicate that the monitor is out of synchronization.

This means that the monitor cannot synchronize with the signal that it is receiving from the computer. Either the signal is too high or too low

forthemonitortouse.SeeSpecificationsfortheHorizontalandVerticalfrequencyrangesaddressablebythismonitor.Recommendedmode

is 1680 X 1050 at 60Hz.

If you press any button other than the power button one of the following messages will appear depending on the selected input:



WhenmonitorentersPowerSavemode,thefollowingmessageappears:

Setting the Optimal Resolution

To set the optimal resolution for the monitor:

1. Right-click on the desktop and select Properties.

2. Select the Settings tab.

3. Set the screen resolution to 1680 x 1050.

4. Click OK.

If you do not see 1680 x 1050 as an option, you may need to update your graphics driver. Depending on your computer, complete one of the following

procedures:

lIf you have a Dell desktop or portable computer:

¡Go to support.dell.com, enter your service tag, and download the latest driver for your graphics card.

lIf you are using a non-Dell computer (portable or desktop):

¡Go to the support site for your computer and download the latest graphic drivers.

¡Go to your graphics card website and download the latest graphic drivers.

Using the Dell Soundbar (Optional)

The Dell Soundbar is a stereo two channel system, mountable on Dell Flat Panel Displays. The Soundbar has a rotary volume and on/off control to adjust the

overall system level, a LED for power indication, and two audio headset jacks.

Using the Tilt, Swivel, and Vertical Extension

Tilt/Swivel

With the built-in pedestal, you can tilt and/or swivel the monitor for the most comfortable viewing angle.

Rotating the Monitor

Power/volume control

Power indicator

3.

Headphone connectors

NOTE: The base of stand is detached when minotor shipped from factory.

Before you rotate the monitor, your monitor should be fully vertically extended (Vertical Extension) and fully tilted (Tilt) up to avoid hitting the bottom edge of

the monitor.



Using the Camera

Installing the Dell Webcam Software (Microsoft® Windows® Operating Systems)

The Dell SP2009W webcam application media that ships with your monitor, allows you to the install the software and drivers for the integrated webcam.

To install the Dell Webcam Software:

YouarenowreadytousetheWebcam.TheWebcamapplicationprovidesthefollowingfunctions

Dell Webcam Center

Dell Webcam Central enables convenient access to all exciting applications to enhance your Dell Webcam experience.

CreativeLive!CamAvatarCreator

CreativeLive!CamAvatarCreatorletsyoupersonalizeananimatedavatarfromanydigitalphotoyouwant.Usingadvancedspeechtechnology,

yourpersonalizedavatarevenlipsyncswithyou.SharecreationwithfriendsusingLive!CamAvatar,viaemailorevenYouTube(TM).



Accessing the Camera Help File

To access the camera’s help file, right-click the Dell Webcam Central icon in the notification area and click. Click Help from the menu and select Contents.



NOTE: To use the Display Rotation function (Landscape versus Portrait view) with your Dell computer, you require an updated graphics driver that is not

included with this monitor. To download the graphics driver, go to support.dell.com and see the Download section for Video Drivers for latest driver

updates.

Insert the Dell SP2009W Webcam Resource CD into the drive.

NOTE: Ensure that the USB cable is connected between the monitor and the computer.

The Install Shield Wizard automatically launches the setup application. Select the Language and click Next to continue.

Read Software License Agreement and click Yes to continue.

Click Browse to change Destination Folder where the software will be installed to and then click Next to continue.

Choose Full Installation than click Next and follow the instructions to complete the installation. Alternatively, choose Custom Installation to select the

components to install.

Click Finish to restart the computer after installation completes.

Manually Adjusting the Camera Settings

If you do not want the camera to use automatic settings, you can manually adjust the camera settings.

Setting the Contrast, Brightness, and Volume

To set the contrast, brightness and volume:

1.Right-click the Webcam Central icon in the system tray located in the lower right corner of the screen. Click Open Webcam Central.

2.In the Webcam Console window:

·Click the Settings icon and navigate to Settings - Picture Control. Adjust video settings, such as contrast and brightness.

·Click the Effects icon and navigate to Effects - Avatars. Adjust audio settings, such as volume level.

For more information about camera settings and other camera-related topics, see the camera’s Help file (see "Accessing the Camera’s Help File").

Setting the Resolution

To set the camera resolution using the Dell Webcam Central:

Resetting the Camera Defaults

ToresettheCamera settings using the Dell Webcam Central:

1. Right-click the Dell Webcam Central icon in the system tray located in the lower right corner of the screen. Click Open Webcam Central.

2. In the Webcam Central window:

- Click the Settings icon and navigate to Settings - Picture Control. Click Restore Default.

Back to Contents Page

Right-click the Dell Webcam Central icon in the system tray located in the lower right corner of the screen. Click Launch Webcam Center.

The Dell Webcam Center window appears.

Click the Record Video tab.

Configure settings by clicking the More Options button located at bottom center of the preview window. Click the Video Size box and select the size that you want.

Click the Snap Photo tab.

Configure settings by clicking the More Options button located at bottom center of the preview window. Click the Photo Size box and select the size that you want.

Back to Contents Page

Setting Up Your Monitor

Dell™SP2009W Flat Panel Monitor

Setting the display resolution to 1680X1050 (Optimal)

For optimal display performance while using the Microsoft Windows operating systems, set the display resolution to 1680 x 1050 pixels by performing the

following steps:

1. Right-click on the desktop and click Properties.

2. Select the Settings tab.

3. Move the slider-bar to the right by pressing and holding left-mouse button and adjust the screen resolution to 1680X1050.

4. Click OK.

Ifyoudonotsee1680X1050 as an option, you may need to update your graphics driver. Please choose the scenario below that best describes the

computer system you are using, and follow the provided directions:

1: IfyouhaveaDell™desktoporaDell™portablecomputerwithinternetaccess.

2: IfyouhavenonDell™desktop,portablecomputer,orgraphiccard.

Back to Contents Page

Dell™SP2009WFlatPanelMonitor

Information in this document is subject to change without notice.

©2008DellInc.Allrightsreserved

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: DELL and the DELLlogoaretrademarksofDellInc;Microsoft, Windows, and Windows Vista are either registered trademarks or trademarks of

Microsoft Corporation in the United States and/or other countries; ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR partner,

Dell Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any

proprietary interest in trademarks and trade names other than its own.

Model SP2009Wc

May 2008 Rev. A00

User Guide

Setting the display resolution to 1680x1050 (optimal)



Back to Contents Page

Setting Up the Monitor

Dell™SP2009W Flat Panel Monitor User's Guide

Attaching the Stand

Connecting the Monitor

Organizing Your Cables

Attaching the Soundbar (optional)

Removing the Stand

Wall Mounting (Optional)

Attaching the Base



To attach the base of the stand:

1. Place the monitor on a flat surface.

2. Turn the screw to tighten the base.

Connecting Your Monitor

To connect your monitor to the computer:

1. Turnoffyourcomputeranddisconnectthepowercable.

2. Connect either the white (digital DVI-D) or the blue (analog VGA) display connector cable to the corresponding video port on the back of your

computer.Donotusebothcablesonthesamecomputer. Use both the cables only when they are connected to two different computers with

appropriate video systems.

Connecting the Blue VGA Cable

NOTE: The Base of the stand is detached when the monitor hipped from the factory.



CAUTION: Before you begin any of the procedures in this section, follow the Safety Instructions.

Connecting the White DVI Cable



Connecting the USB Cable

After you have completed connecting the DVI/VGA cable, follow the procedure below to connect the USB cable to the computer and complete your monitor

setup:

1. Connect the upstream USB port (cable supplied) to an appropriate USB port on your computer.

2. Connect USB peripherals to the downstream USB ports (side or bottom) on the monitor. (See side or bottom view for details.)

3. Plugthepowercablesforyourcomputerandmonitorintoanearbyoutlet.

4. Turn on the monitor and the computer.

If your monitor displays an image, installation is complete. If it does not display an image, see Solving Problems.

5. Use the cable holder on the monitor stand to organize the cables.

Organizing Your Cables



NOTE: The graphics are used for the purpose of illustration only. Appearance of the computer may vary.

After attaching all necessary cables to your monitor and computer, (see Connecting Your Monitor)usethecablemanagementslottoorganizeallcablesas

shown above.

Attaching the Soundbar(optional)

To attach the soundbar:

Removing the Base



To remove the base of the stand::

1. Place the monitor panel on soft cloth or cushion on a stable flat table.

2. Turn the thumb screw counter-clockwise to loosen the base.

3. Remove the base away from the monitor stand.

Wall Mounting (Optional)

Refer to the instructions that come with the base mounting kit. To convert your LCD display from a desk-mounted to a wall-mounted display, do the following:

1. Verify that the Power button is turned Off, then disconnect the power cord.

NOTICE: DonotusewithanydeviceotherthanDellSoundbar.

NOTE:The soundbar power connector (+12 V DC output) is for the optional Dell Soundbar only.

Working from the back of the monitor, attach Soundbar by aligning the two slots with the two tabs along the bottom of the monitor.

Slide the Soundbar to the left until it snaps into place.

3.

Connect the Soundbar with the DC power connector.

Insert the mini stereo plug from the back of the Soundbar into the computer's audio output jack.

NOTE: To prevent scratches on the LCD screen while removing the stand,ensure that the monitor is placed on a clean surface.

2. Lay the LCD display face down on a towel or blanket.

3. Remove the Plastic Covers from the back of the LCD display.

4. Remove the four screws attaching the base (Screw dimension: M4 x 10mm).

5. Remove the Rubber Plugs from inside the four VESA screw holes.

6. AttachthemountingbracketfromtheVESAcompatiblewallmountingkit(100mmx100mmdistance).

7. Attach the LCD display to the wall, following the instructions in the wall-mounting kit.

Back to Contents Page



NOTE: For use only with UL Listed Wall Mount Bracket with minimum weight/load: 4.44kg.

Back to Contents Page

Troubleshooting

Dell™SP2009W Flat Panel Monitor

Self-Test

Common Problems

Product Specific Problems

Universal Serial Bus Specific Problems

Dell Soundbar Problems

Camera Problems



Self-Test

Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly

connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:

1. Turn off both your computer and the monitor.

2. Unplug the video cable from the back of the computer or monitor. To ensure proper Self-Test operation, remove both Digital (white connector) and the

Analog (blue connector) cables from the back of the computer or monitor.

3. Turn on the monitor.



4. This box also appears during normal system operation, if the video cable becomes disconnected or damaged.

5. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.

If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning

properly.

Built-in Diagnostics

Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or

with your computer system and graphic card.

To run the built-in diagnostics:

1. Ensure that the screen is clean (no dust particles on the surface of the screen).

2. Unplug the video cable(s) from the back of the computer or monitor. The monitor then goes into the self-test mode.

3. On the front panel, press and hold the first and forth buttons on the front panel, simultaneously for 2 seconds. A gray screen appears.

CAUTION: Before you begin any of the procedures in this section, follow the Safety Instructions.

The floating dialog box should appear on-screen (against a black background) if the monitor cannot sense a video signal and is working correctly.

While in self-test mode, the power LED remains white, Also, depending upon the selected input, one of the dialogs shown below will continuously

scroll through the screen.

or

NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode.

4. Carefully inspect the screen for abnormalities.

5. Press the forth button on the front panel again. The color of the screen changes to red.

6. Inspect the display for any abnormalities.

7. Repeat steps 5 and 6 to inspect the display in green, blue, and white colored screens.

The test is complete when the white screen appears. To exit, press the forthbuttonagain.

If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the monitor is functioning properly. Check the video card and computer.

Common Problems

The following table contains general information about common monitor problems you might encounter and the possible solutions.

Common Symptoms

What You Experience

Possible Solutions

No Video/Power LED off

No picture

Ensure that the video cable connecting the monitor and the computer is properly connected and

secure.

lVerify that the power outlet is functioning properly using any other electrical equipment.

No Video/Power LED on

No picture or no brightness

lIncrease brightness & contrast controls via OSD.

lPerform monitor self-test feature check.

lCheck for bent or broken pins in the video cable connector.

lRun the built-in diagnostics.

Poor Focus

Picture is fuzzy, blurry, or

ghosting

lPerform Auto Adjust via OSD.

lAdjust the Phase and Pixel Clock controls via OSD.

lEliminate video extension cables.

lReset the monitor to Factory Settings.

lChange the video resolution to the correct aspect ration (16:10).

Shaky/Jittery Video

Wavy picture or fine

movement

lPerform Auto Adjust via OSD.

lAdjust the Phase and Pixel Clock controls via OSD.

lReset the monitor to Factory Settings.

lCheck environmental factors.

lRelocate the monitor and test in another room.

Missing Pixels

LCD screen has spots

lCycle power on-off.

lPixel that is permanently off is a natural defect that can occur in LCD technology.

lRun the built-in diagnostics

Stuck-on Pixels

LCD screen has bright

spots

lCycle power on-off.

lPixel that is permanently off is a natural defect that can occur in LCD technology.

lRun the built-in diagnostics

Brightness Problems

Picture too dim or too

bright

lReset the monitor to Factory Settings.

lAuto Adjust via OSD.

lAdjust brightness & contrast controls via OSD.

Geometric Distortion

Screen not centered

correctly

lReset the monitor to Factory Settings.

lAuto Adjust via OSD.

lAdjust brightness & contrast controls via OSD.

NOTE: When using 'DVI-D', the positioning adjustments are not available.

Horizontal/Vertical Lines

Screen has one or more

lines

lReset the monitor to Factory Settings.

lPerform Auto Adjust via OSD.

lAdjust Phase and Pixel Clock controls via OSD.

lPerform monitor self-test feature check and determine if these lines are also in self-test mode.

lCheck for bent or broken pins in the video cable connector.

lRun the built-in diagnostics

NOTE: When using 'DVI-D', the Pixel Clock and Phase adjustments are not available.

Synchronization Problems

Screen is scrambled or

appears torn

lReset the monitor to Factory Settings.

lPerform Auto Adjust via OSD.

lAdjust Phase and Pixel Clock controls via OSD.

lPerform monitor self-test feature check to determine if the scrambled screen appears in self-

test mode.

lCheck for bent or broken pins in the video cable connector.

lRestart the computer in the safe mode.

Safety Related Issues

Visible signs of smoke or

sparks

lDo not perform any troubleshooting steps.

lContact Dell immediately.

Intermittent Problems

Monitor malfunctions on &

off

lEnsure that the video cable connecting the monitor to the computer is connected properly and

is secure.

lReset the monitor to Factory Settings.

lPerform monitor self-test feature check to determine if the intermittent problem occurs in self-

test mode.

Missing Color

Picture missing color

lPerform monitor self-test feature check.

lEnsure that the video cable connecting the monitor to the computer is connected properly and

is secure.

lCheck for bent or broken pins in the video cable connector.

lRun the built-in diagnostics

Wrong Color

Picture color not good

lChange the Color Setting Mode in the Color Settings OSD to Graphics or Video depending on

the application.

lTry different Color Preset Settings in Color Settings OSD. Adjust R/G/B value in Color Settings

OSD if the Color Management is turned off.



Product Specific Problems

Universal Serial Bus (USB) Specific Problems



Dell™Soundbar Problems

lChange the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD.

lRun the built-in diagnostics

Image retention from a

static image left on the

monitorforalongperiodof

time

Faint shadow from the

static image displayed

appears on the screen

lUse the Power Management feature to turn off the monitor at all times when not in use (for

more information, see Power Management Modes).

lAlternatively, use a dynamically changing screensaver.

Specific Symptoms

What You Experience

Possible Solutions

Screen image is too small

Image is centered on screen,

but does not fill entire viewing

area

lCheck the Display settings in Zoom Setting OSD

lReset the monitor to Factory Settings.

Cannot adjust the monitor with

the buttons on the front panel

OSD does not appear on the

screen

lTurn off the monitor, unplug the power cord, plug back, and then turn on the monitor.

No Input Signal when user

controls are pressed

No picture, the LED light is

white. When you press "up",

"down" or "Menu" key, the

message appears

lCheck the signal source. Ensure the Computer is not in the power saving mode by

moving the mouse or pressing any key on the keyboard.

lCheckwhetherthesignalcableispluggedinproperly.Re-plug the signal cable if

necessary.

lReset the computer or video player.

The picture does not fill the

entire screen.

The picture cannot fill the

height or width of the screen

lDue to different video formats (aspect ratio) of DVDs, the monitor may display in full

screen.

lRun the built-in diagnostics

NOTE: When choosing DVI-D mode, the Auto Adjustfunction is not available.

Specific Symptoms

What You Experience

Possible Solutions

USB interface is not working

USB peripherals are not

working

lCheck that your monitor is turned ON.

lReconnecttheupstreamcabletoyourcomputer.

lReconnecttheUSBperipherals(downstreamconnector).

lSwitch off and then turn on the monitor again.

lReboot the computer.

Some USB devices like external portable HDD require higher electric current; connect the

device directly to the computer system.

High Speed USB 2.0 interface is

slow.

High Speed USB 2.0

peripherals working slowly or

not working at all

lCheck that your computer is USB 2.0-capable.

Some computers have both USB 2.0 and USB 1.1 ports. Ensure that the correct USB port

isused.

lReconnecttheupstreamcabletoyourcomputer.

lReconnecttheUSBperipherals(downstreamconnector).

lReboot the computer.

Common Symptoms

What You Experience

Possible Solutions

No Sound

No power to Soundbar - the

power indicator is off (built-in

DC power supply. i.e.

SP2009W)

lTurn the Power/Volume knob on the Soundbar clockwise to the middle position; check if

the power indicator on the front of the Soundbar is illuminated.

lEnsure that the power cable from the Soundbar is plugged into the monitor.

lEnsure that the monitor has power.

lIf the monitor has no power, see common problems, No Video/ Power LED off

No Sound

Soundbar has power - power

indicator is on

lPlug the audio line-in cable into the computer's audio out jack.

lSet all volume controls to their maximum and ensure that the mute option is not

enabled.

lPlay some audio content on the computer (example, audio CD, or MP3).

lTurn the Power/Volume knob on the Soundbar clockwise to a higher volume setting.

lClean and reseat the audio line-in plug.

lTest the Soundbar using another audio source (For example: portable CD player, MP3

player).

Distorted Sound

Computer's sound card is used

as the audio source

lClear any obstructions between the Soundbar and the user.

lConfirm that the audio line-

in plug is completely inserted into the jack of the sound card.

lSet all Windows volume controls to their midpoints.

lDecrease the volume of the audio application.

lTurn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume

setting.

lClean and reseat the audio line-in plug.

lTroubleshoot the computer's sound card.

lTest the Soundbar using another audio source (For example: portable CD player, MP3

player).

lAvoid using an audio cable extension or audio jack converter.



Camera Problems

Distorted Sound

Other audio source is used

lClear any obstructions between the Soundbar and the user.

lConfirm that the audio line-in plug is completely inserted into the jack of the audio

source.

lDecrease the volume of the audio source.

lTurn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume

setting.

lClean and reseat the audio line-in plug.

Unbalanced Sound Output

Sound from only one side of

Soundbar

lClear any obstructions between the Soundbar and the user.

lConfirm that the audio line-in plug is completely inserted into the jack of the sound card

or audio source.

lSet all Windows audio balance controls (L-R) to their midpoints.

lClean and reseat the audio line-in plug.

lTroubleshoot the computer's sound card.

lTest the Soundbar using another audio source (For example: portable CD player, MP3

player).

Low Volume

Volume is too low

lClear any obstructions between the Soundbar and the user.

lTurn the Power/Volume knob on the Soundbar clockwise to the maximum volume

setting.

lSet all Windows volume controls to their maximum.

lIncrease the volume of the audio application.

lTest the Soundbar using another audio source (For example: portable CD player, MP3

player).

COMMON

SYMPTOMS

WHAT YOU

EXPERIENCE

POSSIBLE SOLUTIONS

No Power

The camera is

not working

and the LED is

off

If the monitor has no power, see Troubleshooting Your Monitor.

Verify if the camera is detected by Windows.

Reinstall the camera drives using the Dell SP2009W Webcam Resource CD. See Using the Camera for more information.

Camera is not

detected

The camera is

not working

and the LED is

Remove and insert the USB cable.

Reinstall the Dell Webcam Software and drivers. See installing your Dell Webcam Software for more information.

Poor Focus

The camera

captures fuzzy

or unclear

videos and

pictures

Verify that the protective film has been removed from the camera and the camera lens is clean.

Clean the camera surface using a damp, soft lint-free cloth.

Increase the available ambient light or change the source of light.

Reset the camera defaults through the Dell Webcam Central. See Using the Camera for more information.

Ensure that the Color Depth settings in Display Propertiesissetto16-bit color or higher. NOTE: Lower color depth

settings result in poor-quality images.

NOTE: The integrated webcam operates at a lower resolution than most commercially available digital cameras. Most

commercial digital cameras are 4 mega pixel or higher. The integrated webcam operates up to 2.0 mega pixel.

Poor quality

video on the

Internet

The camera

captures

grainy images

while using it

on the

Internet

Check your internet connection speed. A slow Internet connection could cause similar problems with the video. It is

recommended to use a broadband connection with good throughput.

Color Problem

The images

are tinted red,

blue, or green

Reset the camera defaults through the Dell Webcam Central. See Using the Camera for more information.

Adjust the camera color settings through Dell Webcam Central. See Using the Camera for more information.

No Image

Blank screen

Increase the available ambient light, change the direction of the camera, or change the source of light.

Reset the camera defaults through the Dell Webcam Central. See Using the Camera for more information.

Adjust the contrast levels using the Dell Webcam Central.SeeUsing the Camera for more information.

Ensure the camera is detected correctly by the Windows operating system.

Slow frame

rate in video

capture mode

The capture

video is not

smooth

The video capture especially in high resolution is a resource intensive task, reduce the video recording resolution.Select No

Compression for video in the Video Recording settings.

Install the latest DirectX and the latest webcam driver.

Audio and

video is not

synchronized

The captured

video and

audio are not

synchronized

The video capture, especially in high resolution is a resource intensive task. Reduce the video recording resolution.Select No

Compression for video in the Video Recording settings.

Microphone is

not working

The webcam

captures video

but not sound

Speak closer to the microphone.

Theintegratedmicrophoneisdesignedtohaveawiderreceptionareaforrecording.itstillhasitslimits.Trymovingcloserto

the microphone or ensure that you are within the recording area for the microphone.

Check if the volume is muted. To enable sound:

1. Click Start®Control Panel®Sound and Audio Devices.

2. Click to uncheck the box next to Mute.

Set the correct audio source in Dell Webcam Central. to select the correct audio source:

1. In the Dell Webcam Central, navigate to configure settings by clicking on the More Options button.

2. Select Monitor Webcam in the Microphone box.

Back to Contents Page

3. Adjust the Volume slider to obtain the desired audio level.

Test the microphone. Try testing the microphone using an application other than the Dell Webcam Central. To test the

microphone,

1.Click Start®Control Panel®Sound and Audio Devices.

2.Click the Voice tab.

3.Click the Test Hardware button and follow the instructions.

If the recording is successful, reset the camera defaults or reinstall the Dell Webcam Software. See Using the Camera for

more information.

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