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User Manual: Dell poweredge-c6300 Dell PowerEdge C6320 Owner's Manual

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Dell PowerEdge C6320
Owner's Manual

Regulatory Model: B08S
Regulatory Type: B08S003

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

Copyright © 2017 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other
trademarks may be trademarks of their respective owners.

2017 - 08
Rev. A04

Contents
1 Dell PowerEdge C6320 product overview.......................................................................................................8
Supported configurations for PowerEdge C6320 system............................................................................................ 8
Accessing system features during startup......................................................................................................................9
Front panel features and indicators................................................................................................................................ 10
Hard drive indicator patterns........................................................................................................................................... 11
Back panel features and indicators.................................................................................................................................13
LAN indicator codes......................................................................................................................................................... 14
Power and system board indicator codes......................................................................................................................15
Power Supply Unit indicator codes................................................................................................................................ 16
1400 W AC/1400 W HVDC PSUs.............................................................................................................................16
1600 W AC/1600 W HVDC PSU...............................................................................................................................17
Baseboard Management Controller (BMC) heart beat LED.......................................................................................18
System configuration limitations by Intel Xeon processor E5-2600 v3 and E5-2600 v4 product family ............. 18
Locating your system Service Tag................................................................................................................................. 22
2 Documentation resources............................................................................................................................ 24
3 Technical specifications............................................................................................................................... 26
Chassis dimensions.......................................................................................................................................................... 26
Processor specifications..................................................................................................................................................27
PSU specifications........................................................................................................................................................... 27
System battery specifications ....................................................................................................................................... 27
Memory specifications ................................................................................................................................................... 27
Environmental specifications ......................................................................................................................................... 28
4 Initial system setup and configuration..........................................................................................................30
Setting up your system................................................................................................................................................... 30
iDRAC configuration........................................................................................................................................................ 30
Options to set up iDRAC IP address........................................................................................................................30
Options to install the operating system..........................................................................................................................31
Methods to download firmware and drivers............................................................................................................31
5 Pre-operating system management applications..........................................................................................33
Options to manage the pre-operating system applications........................................................................................ 33
System Setup................................................................................................................................................................... 33
Viewing System Setup.............................................................................................................................................. 33
System Setup details................................................................................................................................................. 34
System BIOS...............................................................................................................................................................34
iDRAC Settings utility................................................................................................................................................ 54
Device Settings.......................................................................................................................................................... 55
Dell Lifecycle Controller...................................................................................................................................................55
Embedded system management............................................................................................................................. 55

Contents

Boot Manager.................................................................................................................................................................. 55
Viewing Boot Manager..............................................................................................................................................55
Boot Manager main menu........................................................................................................................................ 56
PXE boot...........................................................................................................................................................................56
6 Installing and removing system components................................................................................................ 57
Safety instructions........................................................................................................................................................... 57
Before working inside your system................................................................................................................................ 57
After working inside your system...................................................................................................................................58
Recommended tools........................................................................................................................................................58
System cover....................................................................................................................................................................58
Removing the system cover.....................................................................................................................................58
Installing the system cover....................................................................................................................................... 59
Inside the system............................................................................................................................................................. 60
Cooling fans......................................................................................................................................................................60
Removing a cooling fan.............................................................................................................................................60
Installing a cooling fan............................................................................................................................................... 62
Hard drives........................................................................................................................................................................63
Removing a 3.5-inch hard drive blank..................................................................................................................... 63
Installing a 3.5-inch hard drive blank........................................................................................................................64
Removing a 2.5-inch hard drive blank..................................................................................................................... 64
Installing a 2.5-inch hard drive blank....................................................................................................................... 65
Removing a hard drive...............................................................................................................................................66
Installing a hard drive.................................................................................................................................................66
Removing a hard drive from a hard drive carrier....................................................................................................67
Installing a hard drive into a hard drive carrier........................................................................................................68
Installing a 2.5-inch SSD into a 3.5-inch hard drive carrier...................................................................................68
SSD and SSD holder........................................................................................................................................................ 70
Removing the SSD and SSD Holder........................................................................................................................ 70
Installing the SSD and SSD holder........................................................................................................................... 72
DC to DC board.......................................................................................................................................................... 73
Cable routings for SSD and DC to DC board and LSI 2008..................................................................................74
SATADOM.........................................................................................................................................................................75
Removing the SATADOM..........................................................................................................................................75
Installing the SATADOM............................................................................................................................................ 76
Cable routing for SATADOM and LSI 2008.............................................................................................................77
Power supply units........................................................................................................................................................... 77
Removing a power supply unit................................................................................................................................. 78
Installing a power supply unit....................................................................................................................................79
System board tray............................................................................................................................................................79
Removing the system board tray ............................................................................................................................ 79
Installing the system board tray .............................................................................................................................. 80
System board assembly................................................................................................................................................... 81
Removing the system board assembly ....................................................................................................................81
Installing the system board assembly ......................................................................................................................81
Cooling shroud..................................................................................................................................................................82

Contents

Removing the cooling shroud .................................................................................................................................. 82
Installing the cooling shroud .................................................................................................................................... 83
Heat sinks......................................................................................................................................................................... 84
Removing the heat sink ............................................................................................................................................84
Installing the heat sink ..............................................................................................................................................85
Processors ....................................................................................................................................................................... 86
Removing a processor ..............................................................................................................................................86
Installing a processor ................................................................................................................................................ 87
Expansion card assembly and expansion card .............................................................................................................88
Removing the expansion card.................................................................................................................................. 88
Installing the expansion card.................................................................................................................................... 90
PCI-E slot priority ............................................................................................................................................................ 91
PERC cards....................................................................................................................................................................... 91
Removing the PERC card .........................................................................................................................................91
Installing the PERC card .......................................................................................................................................... 92
Riser card ......................................................................................................................................................................... 92
Optional riser cards.................................................................................................................................................... 92
Removing the riser card............................................................................................................................................ 93
Installing the riser card.............................................................................................................................................. 94
Optional mezzanine cards...............................................................................................................................................94
Removing the optional LSI 2008 SAS mezzanine card.........................................................................................95
Installing the optional LSI 2008 SAS mezzanine card .......................................................................................... 96
Cable routing for LSI 2008 SAS mezzanine card...................................................................................................96
Removing the 1GbE mezzanine card....................................................................................................................... 97
Installing the 1GbE mezzanine card ........................................................................................................................ 99
Removing the 10GbE mezzanine card ..................................................................................................................100
Installing the 10GbE mezzanine card .................................................................................................................... 102
Mezzanine card bridge board ...................................................................................................................................... 102
Removing the mezzanine card bridge board ....................................................................................................... 102
Installing the mezzanine card bridge board ..........................................................................................................103
System memory..............................................................................................................................................................104
Memory slot features ..............................................................................................................................................104
Supported memory module configuration ............................................................................................................104
Removing the memory modules ............................................................................................................................106
Installing the memory modules................................................................................................................................107
System battery............................................................................................................................................................... 108
Replacing the system battery ................................................................................................................................ 108
System board .................................................................................................................................................................109
Removing a system board ...................................................................................................................................... 109
Installing a system board .......................................................................................................................................... 111
Cable routing for onboard SATA cables (1U node) ...............................................................................................112
Trusted Platform Module................................................................................................................................................113
Installing the Trusted Platform Module...................................................................................................................113
Initializing the TPM for BitLocker users..................................................................................................................114
Initializing the TPM for TXT users...........................................................................................................................114

Contents

Power distribution boards.............................................................................................................................................. 115
Removing the power distribution board 1...............................................................................................................115
Removing the power distribution board 2.............................................................................................................. 117
Installing the power distribution board 2................................................................................................................ 118
Installing the power distribution board 1................................................................................................................. 119
Cable routing for the power distribution boards ..................................................................................................120
Midplanes......................................................................................................................................................................... 121
Removing the midplane........................................................................................................................................... 122
Installing the midplane..............................................................................................................................................125
Cable routing–midplane to the hard drive backplane ......................................................................................... 126
Cable routing for middle plane to 2.5-inch hard drive backplane for expander configuration ....................... 130
Hard drive backplanes.....................................................................................................................................................131
Removing the hard drive backplane.......................................................................................................................133
Installing the hard drive backplane......................................................................................................................... 135
2.5-inch hard drive expander configuration................................................................................................................ 136
Removing the 2.5-inch hard drive backplane for expander configuration.........................................................137
Installing the 2.5-inch hard drive backplane for expander configuration............................................................141
Control panel....................................................................................................................................................................141
Removing the control panel..................................................................................................................................... 141
Installing the control panel.......................................................................................................................................143
Sensor boards................................................................................................................................................................. 144
Removing the sensor board for 3.5-inch hard drive system............................................................................... 144
Installing the sensor board for 3.5-inch hard drive system................................................................................. 145
Cable routing for sensor board and control panel for 3.5-inch hard drive system........................................... 146
Removing the sensor board for 2.5-inch hard drive system............................................................................... 147
Installing the sensor board for 2.5-inch hard drive system................................................................................. 148
Cable routing for sensor board and control panel for 2.5-inch hard drive system........................................... 148
7 Jumpers and connectors ........................................................................................................................... 150
C6320 system board connectors................................................................................................................................. 150
LSI 2008 SAS mezzanine card connectors................................................................................................................. 152
Powerville dual port 1GbE .............................................................................................................................................153
Twinville dual port 10GbE ..............................................................................................................................................153
Power distribution board 1 connectors ....................................................................................................................... 154
Power distribution board 2 connectors ...................................................................................................................... 154
Sensor board connectors ............................................................................................................................................. 155
Jumper settings..............................................................................................................................................................155
System configuration jumper settings on the C6320 system board..................................................................155
Backplane jumper settings ..................................................................................................................................... 156
8 Troubleshooting your system...................................................................................................................... 157
Safety first — for you and your system...................................................................................................................... 157
Installation Problems ..................................................................................................................................................... 157
Minimum configuration to POST .................................................................................................................................158
Troubleshooting system startup failure........................................................................................................................158
Troubleshooting external connections......................................................................................................................... 158

Contents

Troubleshooting the video subsystem......................................................................................................................... 158
Troubleshooting a USB device...................................................................................................................................... 158
Troubleshooting a serial I/O device.............................................................................................................................. 159
Troubleshooting a NIC....................................................................................................................................................159
Troubleshooting a wet system...................................................................................................................................... 160
Troubleshooting a damaged system..............................................................................................................................161
Troubleshooting the system battery............................................................................................................................. 161
Troubleshooting power supply units.............................................................................................................................162
Troubleshooting power source problems...............................................................................................................162
Power supply unit problems.................................................................................................................................... 162
Troubleshooting cooling problems................................................................................................................................ 163
Troubleshooting cooling fans.........................................................................................................................................163
Troubleshooting system memory..................................................................................................................................164
Troubleshooting a hard drive.........................................................................................................................................165
Troubleshooting a storage controller............................................................................................................................165
Troubleshooting expansion cards................................................................................................................................. 166
Troubleshooting processors...........................................................................................................................................167
9 Getting help............................................................................................................................................... 168
Contacting Dell............................................................................................................................................................... 168
Documentation feedback.............................................................................................................................................. 168
Accessing system information by using QRL.............................................................................................................. 168
Quick Resource Locator for C6320............................................................................................................................. 169

Contents

1
Dell PowerEdge C6320 product overview
The Dell PowerEdge C6320 is an ultra-dense 2U server that can support up to four independent two-socket (2S) servers. Each
independent server features dual Intel Xeon E5-2600v3 or Intel Xeon E5-2600v4 series processors with up to 22 cores, C612 chipset for
I/O connectivity, DDR4 memory, dual-port embedded 10 Gigabit Ethernet controllers (SFP+), and integrated iDRAC8 systems management
with a dedicated RJ45 connection.

Supported configurations for PowerEdge C6320
system
The Dell PowerEdge C6320 system supports the following configurations:

Dell PowerEdge C6320 product overview

Figure 1. Supported configurations for C6320

Accessing system features during startup
The following keystrokes provide access to system features during startup.
NOTE: The hot keys of SAS or SATA card or PXE support are available in BIOS boot mode only. There is no hot key to boot in the
the UEFI mode.

Keystroke

Description

Enters the System Setup program.

F11

Enters the BIOS Boot Manager.

F12

Starts Preboot eXecution Environment (PXE)/iSCSI boot.

Dell PowerEdge C6320 product overview

Keystroke

Description

Ctrl +C

Enters the LSI 2008 SAS Mezzanine Card Configuration Utility. For more information, see the SAS adapter
documentation.

Ctrl+R

Enters the PERC 9 Card Configuration Utility. For more information, see the documentation for your SAS RAID
card.

Ctrl+Y

Enters the MegaPCLI SAS RAID Management Tool.

Ctrl+S

Enters the utility to configure onboard LAN settings for PXE boot. For more information, see the documentation
for your integrated LAN.

Ctrl+I

Enters onboard SATA Controller’s Configuration Utility.

Ctrl+D

Enters the Intel iSCSI setup menu.

Front panel features and indicators

Figure 2. Front panel − 3.5-inch x12 hard drives with four system boards (C6320 RAID card and onboard SATA controller)

Figure 3. Front panel − 2.5-inch x24 hard drives with four system boards (C6320 RAID card and onboard SATA controller)
NOTE: For more information about the direction details of the 2.5-inch hard drive expander configuration support, see the HDD
Zoning configuration tool at Dell.com/support.
Table 1. Front panel features and indicators
Item

Indicator, button or connector

Power-on indicator or system state
indicator or power button for system
board 1

Power-on indicator or system state
indicator or power button for system
board 2

Power-on indicator or system state
indicator or power button for system
board 4

Dell PowerEdge C6320 product overview

Icon

Description
The power-on indicator turns to green when the system
power is on.
The power-on indicator turns to amber when the system
critical event occurs.
The power button controls the DC power supply output to
the system.

Item

Indicator, button or connector

Power-on indicator or system state
indicator or power button for system
board 3

Icon

Description
NOTE: When turning on the system, the video
monitor can take from several seconds to over two
minutes to display an image, depending on the
number and capacity of DIMMs installed in the
system.
NOTE: On ACPI-compliant operating systems
(OSs), turning off the system by using the power
button causes the system to perform a graceful
shutdown before power to the system is turned off.
NOTE: To force an ungraceful shutdown, press and
hold the power button for 5 seconds.

System identification indicator or button
for system board 1

System identification indicator or button
for system board 2

System identification indicator or button
for system board 4

System identification indicator or button
for system board 3

Hard drives

The identification button can be used to locate a particular
system and system board within a chassis. When the button
is pushed, the blue status indicator of the system on the
front and rear blinks until the button is pushed again.

Up to 12 hot swappable 3.5-inch hard drives.
Up to 24 hot swappable 2.5-inch hard drives.

Drive cover

Applicable only for 2.5-inch hard drive systems. This is not a
usable drive slot.

Hard drive indicator patterns

Figure 4. 3.5-inch hard drive indicators
1

hard drive activity indicator (green)

hard drive status indicator (green and amber)

Dell PowerEdge C6320 product overview

Figure 5. 2.5-inch hard drive indicators
1

hard drive status indicator (green and amber)

hard drive activity indicator (green)

Table 2. Hard drive indicator patterns
Controller

Onboard Controller

PERC 9/LSI 2008

Hard drive type

SATA2

SAS/SATA2

Function

Activity LED

Status LED

Green

Amber

Drive on-line

Off/Blinking when
active

Off

Fail

Off

Slot Empty

Off

Drive on-line/Access

Blinking when active

Off

Drive identify/
prepare for removal

Blinking when active

On 250 ms

Off

Drive Failed

Off

Off 250 ms
Off

On 150 ms
Off 150 ms

Drive Rebuild

Blinking when active

On 400 ms

Off

Off 100 ms
Predicted Failure
(SMART)

Dell PowerEdge C6320 product overview

Blinking when active

On 500 ms

Off 500 ms

On 500 ms

Off 1000 ms

Controller

Hard drive type

Function

Rebuild Abort

Activity LED

Status LED

Green

Amber

Off

On 3000 ms

Off 6000 ms

Off 9000 ms

On 3000 ms
Off 000 ms

Back panel features and indicators

Figure 6. Back panel with four system boards
Table 3. Back panel features and indicators
Item

Indicator, button, or connector

Icon

Description

PSU 2

Up to 1400 W AC, 1600 W AC, or 1400
HVDC PSUs.

PSU 1

Up to 1400 W AC, 1600 W AC, or 1400
HVDC PSUs.

USB port

Enables you to connect USB devices to
the system. The ports are USB 3.0compliant.

Ethernet connector

10G NIC 1 connector.

Ethernet connector

10G NIC 2 connector.

Management port

Dedicated management port.

USB to serial port

Connects the system to a host.

VGA port

Connects a VGA display to the system.

Power button/power and system LED

The power-on indicator glows green
when the system power is on.
The power-on indicator turns amber
when the system critical event occurs.

Dell PowerEdge C6320 product overview

Item

Indicator, button, or connector

Icon

Description
The power button controls the DC PSU
output to the system.
NOTE: When turning on the
system, the video monitor can
take from several seconds to
over two minutes to display an
image, on the basis of the disk
space available in the system.
NOTE: On ACPI-compliant
operating systems, turning off
the system by using the power
button causes the system to
perform a graceful shutdown
before the system is turned off.
NOTE: To force an ungraceful
shutdown, press and hold the
power button for five seconds.

System identification indicator

The management software of both the
systems and the identification buttons on
the front can cause the indicator to flash
blue to identify a particular system and
system board. Indicators turn amber
when the system requires attention
because of an issue.

LAN indicator codes

Figure 7. LAN indicators
1

activity indicator

link and network speed indicator

Table 4. LAN indicator codes
Component

Indicator

Condition

Link and network speed indicator

Solid amber

Linking at 1 Gbps speed

Solid green

Linking at 10 Gbps speed

Blinking green

Activity is present:

Activity indicator

•
•
•

Dell PowerEdge C6320 product overview

Pre OS POST
OS without driver
OS with driver

Component

Indicator

Condition
Blinking at speed relative to packet
density.

Off

No link/activity present
•
•
•

D0 (uninitialized)
D3 (cold)
S4 (hibernation)

Figure 8. LAN indicators (management port)
1

speed indicator

link and activity indicator

Table 5. LAN indicators (management port)
Component

Indicator

Condition

Speed indicator

Solid green

Linking at 1 Gbps speed

Solid amber

Linking at 10/100 Mbps speed

Off

No access or Idle

Blinking green

LAN access or Link up

Link and activity indicator

Power and system board indicator codes
The LEDs on the system front panel and back panel display status codes during system startup. For location of the LEDs on the front
panel, see the Front panel features and indicators section. For location of the LEDs on the back panel, see the Back panel features and
indicators section.
Table 6. Status indicator codes
Component

Indicator

Power-on indicator (A bicolor
LED on power button)

Green

Solid

Amber

Off

Green

Off

Amber

Blinking

Green

Off

Amber

Blinking

System identification indicator

Steady blue

Condition
Power On (S0)

BMC critical condition event in Power Off mode (S4/S5)

BMC critical condition event in Power On mode (S0)

IPMI using Chassis Identify Command On or ID Button Press ID
On

Dell PowerEdge C6320 product overview

Component

Indicator

Condition

Blinking blue

Only IPMI using Chassis Identify Command Blink On

Off

IPMI using Chassis Identify Command Off or ID Button Press ID
Off

Related links
Front panel features and indicators
Back panel features and indicators

Power Supply Unit indicator codes
Each AC power supply unit (PSU) has an illuminated translucent handle that indicates whether power is present or whether a power fault
has occurred.

1400 W AC/1400 W HVDC PSUs

Figure 9. PSU status indicators
1

PSU

AC power indicator

Table 7. 1400 W AC/1400 W HVDC PSUs indicators
Component

Indicator

Condition

AC or DC power indicator

Solid amber

Fault (fault of any kind)

Solid green

DC_OK (power good)

Blinking green

AC_OK

Dell PowerEdge C6320 product overview

1600 W AC/1600 W HVDC PSU

Figure 10. PSU status indicator
1

PSU

AC power indicator

Table 8. 1600 W AC/1600 W HVDC PSU indicators
Component

Indicator

Condition

AC power indicator

Solid amber

Standby mode with Fan Lock for 15
seconds.
Standby mode with OTP range
Active mode with +12 V DC Fault
Active mode with Fan Lock for 15 seconds.

Solid green

DC_OK (power good)

Blinking green

Standby mode normal

Off

Unit without AC power

Dell PowerEdge C6320 product overview

Baseboard Management Controller (BMC) heart beat
LED
The system board provides BMC heart beat LED (CR17) for BMC debugs. The BMC heart beat LED is green. When the system AC power
is connected, the LED glows. When BMC firmware is ready, the BMC heart beat LED blinks.

Figure 11. BMC heart beat LED on the C6320 system board
1

BMC heart beat LED

System configuration limitations by Intel Xeon
processor E5-2600 v3 and E5-2600 v4 product family
NOTE: Certain system hardware configurations may require reductions in the upper temperature limits.
NOTE: System performance may be impacted when operating above 30°C or with a fan fault.
Table 9. Configuration restrictions with Intel Xeon processor E5-2600 v3 and E5-2600 v4 product family
Processor

3.5-inch hard drive chassis

2.5-inch hard drive chassis

No configuration restrictions

55 W
E5-2630L v3
E5-2630L v4
60 W
E5-2650L v3
65 W
E5-2650L v4
85 W
E5-2603 v3
E5-2630 v3
E5-2620 v3

Dell PowerEdge C6320 product overview

Processor

3.5-inch hard drive chassis

2.5-inch hard drive chassis

PERC H730 is not supported

E5-2630 v4
E5-2623 v4
E5-2620 v4
E5-2609 v4
E5-2603 v4
90 W
E5-2640 v3
E5-2640 v4
105 W
E5-2660 v3
E5-2650 v3
E5-2623 v3
E5-2660 v4
E5-2650 v4
120 W
E5-2683 v3
E5-2685 v3
E5-2695 v3
E5-2680 v3
E5-2670 v3
E5-2695 v4
E5-2683 v4
E5-2680 v4
135 W (16 cores and 12 cores)

PERC H730/H330 are not supported

E5-2698 v3
E5-2690 v3
135 W (14 cores and 20 cores)

PERC H730/330 are not supported
PERC H730/H330 are not supported

E5-2698 v4
E5-2690 v4
135 W (8 cores) and 145 W
E5-2667 v3

•
•

PERC H730/H330 are not supported
Restricted to total 8 hard drives

Dell PowerEdge C6320 product overview

Processor

3.5-inch hard drive chassis

2.5-inch hard drive chassis

145 W (14 cores)
E5-2697 v3
145 W (18 cores)
E5-2699 v3
135W (8/6/4 cores) and 145W
(22/18/16 cores)

•
•

PERC H730/H330 are not supported
Restricted to total 8 hard drives

E5-2667 v4
E5-2643 v4
PERC H730/330 are not supported

E5-2637 v4
E5-2699 v4
E5-2697 v4
E5-2697A v4

Table 10. Fresh air cooling configuration restrictions
Processor

3.5-inch hard drive chassis

2.5-inch hard drive chassis

PERC H730 is not supported

55W
E5-2630L v4
65W
E5-2650L v4
85 W
E5-2630 v3
E5-2620 v3
E5-2603 v3
E5-2630 v4
E5-2623 v4
E5-2620 v4
E5-2609 v4
E5-2603 v4
90 W
E5-2640 v3
E5-2640 v4

Dell PowerEdge C6320 product overview

Processor

3.5-inch hard drive chassis

2.5-inch hard drive chassis

120 W

Support maximum 8x hard drives

Support maximum 12x hard drives

E5-2695 v3

PERC H730/H330 are not supported

PERC H730/H330 are not
supported

Not supported

105 W
E5-2660 v3
E5-2650 v3
E5-2623 v3
E5-2660 v4
E5-2650 v4

E5-2680 v3
E5-2670 v3
E5-2695 v4
E5-2683 v4
E5-2680 v4
135 W (16 cores and 12 cores)
E5-2698 v3
E5-2690 v3
135 W (20 cores and 14 cores)
E5-2698 v4
E5-2690 v4
135 W (8 cores) and 145 W
E5-2699 v3
145 W (14 cores)
E5-2697 v3
135W (8/6/4 cores) and 145W (22/18/16 cores)
E5-2667 v4
E5-2643 v4
E5-2637 v4
E5-2699 v4
E5-2697 v4
E5-2697A v4

Dell PowerEdge C6320 product overview

Locating your system Service Tag
Your system is identified by a unique Express Service Code and Service Tag number. The Express Service Code is found on the front of the
system and Service Tag is found on the front of the system. Alternatively, the information may be on a sticker on the chassis of the system.
This information is used by Dell to route support calls to the appropriate personnel. The Service Tag locations on the chassis are as follows:

Figure 12. Service Tag location

Figure 13. Service Tag location on the left front panel

Figure 14. Service Tag location on the chassis
Hard drives under warranties are linked to each node with an appropriate service tag. The linked hard drives with the node is shown in the
below figure.

Dell PowerEdge C6320 product overview

Figure 15. Service Tag linkage
NOTE: Hard drives that are under warranty are linked to the appropriate Service Tag of the node.

Dell PowerEdge C6320 product overview

2
Documentation resources
This section provides information about the documentation resources for your system.
Table 11. Documentation resources for system
Task

Document

Location

Setting up your system

For information about installing the system into a
Dell.com/poweredgemanuals
rack, see theRack documentation included with
your rack solution or the Getting Started With Your
System document that is shipped with your
system.
For information about turning on the system and
Dell.com/poweredgemanuals
the technical specifications of your system, see the
Getting Started With Your System document that
is shipped with your system.

Configuring your system

For information about iDRAC features, configuring Dell.com/idracmanuals
and logging in to iDRAC, and managing your system
remotely, see the Integrated Dell Remote Access
Controller User's Guide.
For information about installing the operating
system, see the operating system documentation.

Dell.com/operatingsystemmanuals

For information about understanding Remote
Dell.com/idracmanuals
Access Controller Admin (RACADM)
subcommands and supported RACADM interfaces,
see the RACADM Command Line Reference Guide
for iDRAC.

Managing your system

For information about updating drivers and
firmware, see theMethods to download firmware
and drivers section in this document.

Dell.com/support/drivers

For information about the features of the Dell
OpenManage Systems Management, see the Dell
OpenManage Systems Management Overview
Guide.

Dell.com/openmanagemanuals

For information about setting up, using, and
troubleshooting OpenManage, see the Dell
OpenManage Server Administrator User’s Guide.

Dell.com/openmanagemanuals

For information about installing, using, and
troubleshooting Dell OpenManage Essentials, see
the Dell OpenManage Essentials User’s Guide.

Dell.com/openmanagemanuals

For information about installing and using Dell
System E-Support Tool (DSET), see the Dell
System E-Support Tool (DSET) User's Guide.

Dell.com/DSET

Documentation resources

Task

Document

Location

For information about installing and using Active
System Manager (ASM), see the Active System
Manager User’s Guide.

Dell.com/asmdocs

For understanding the features of Dell Lifecycle
Controller (LCC), see the Dell Lifecycle Controller
User’s Guide.

Dell.com/idracmanuals

For information about partner programs enterprise
systems management, see the OpenManage
Connections Enterprise Systems Management
documents.

Dell.com/
omconnectionsenterprisesystemsmanagement

For information about connections and client
systems management, see the OpenManage
Connections Client Systems Management
documentation.

Dell.com/dellclientcommandsuitemanuals

For information about viewing inventory,
performing configuration and monitoring tasks,
remotely turning on or off servers, and enabling
alerts for events on servers and components using
the Dell Chassis Management Controller (CMC),
see the CMC User’s Guide.

Dell.com/esmmanuals

Working with Dell PowerEdge
RAID controllers

For information about understanding the features
of the Dell PowerEdge RAID controllers (PERC)
and deploying the PERC cards, see the Storage
controller documentation.

Dell.com/storagecontrollermanuals

Understanding event and error
messages

For information about checking the event and error Dell.com/openmanagemanuals > OpenManage
messages generated by the system firmware and
software
agents that monitor system components, see the
Dell Event and Error Messages Reference Guide.

Documentation resources

3
Technical specifications
The technical and environmental specifications of your system are outlined in this section.

Chassis dimensions

Figure 16. Chassis dimensions of PowerEdge C6320 system
Table 12. Dimensions of the Dell PowerEdge C6320 system
Xa

Za (with bezel)

Za (without
bezel)

482.4 mm

448.0 mm

86.8 mm

28.2 mm

764.2 mm

790.3 mm

Technical specifications

Processor specifications
Dell PowerEdge C6320 supports up to two Intel Xeon E5-2600 v3 or Intel Xeon E5-2600 v4 product family processors in four independent
servers.

PSU specifications
Dell PowerEdge C6320 system supports up to two AC or HVDC power supply units (PSUs). Dell PowerEdge C6320 does not support a
mixed installation of 1400 W and 1600 W power supply units. The 1400 W and 1600 W power supply units are hot swappable, and supports
hot swap in any condition if the system has the power throttling feature enabled.
Table 13. PSU specifications
PSU

Heat dissipation
(maximum)

Frequency

Voltage

Maximum input
current

Maximum inrush
current (peak)

1400 W AC

5220.763 BTU/hr

50/60 Hz

200-240 V AC

Initial inrush current
cannot exceed 55 A
(peak).
Secondary inrush
current cannot
exceed 25 A (peak).

1600 W AC

1400 W HVDC (for
China only)

5966.586 BTU/hr

5220.763 BTU/hr

50/60 Hz

–

100-120 V AC

12 A

200-240 V AC

10 A

240 V DC

Initial inrush current
and secondary inrush
current cannot
exceed 35 A (peak).
Initial inrush current
cannot exceed 55 A
(peak).
Secondary inrush
current cannot
exceed 25 A (peak).

System battery specifications
Dell PowerEdge C6320 system supports CR 2032 3.0-V lithium coin cell battery.

Memory specifications
Dell PowerEdge C6320 system supports DDR4 registered DIMMs (RDIMMs).
Table 14. Memory specifications
Memory module sockets Architecture
Sixteen 288-pin

Memory capacity

1600 MT/s, 1866 MT/s,
8 GB, 16 GB, and 32 GB
2133 MT/s, or 2400 MT/s dual-rank
DDR4 Registered DIMMs
with support for
advanced ECC or
memory optimized
operation

Minimum RAM

Maximum RAM

16 GB

Up to 512 GB

Technical specifications

Environmental specifications
NOTE: For additional information about environmental measurements for specific system configurations, see Dell.com/
environmental_datasheets
Table 15. Temperature specifications
Temperature

Specifications

Storage

–40° to 65°C (–40° to 149°F) with a maximum temperature
gradation of 20°C per hour.

Continuous operation (for altitude less than 950 m or 3117 ft)

10°C to 35°C (50°F to 95°F) with no direct sunlight on the
equipment.

Fresh air

For information on fresh air, see Expanded Operating Temperature
section.

Maximum temperature gradient (operating and storage)

20°C/h (36°F/h)

Table 16. Expanded operating temperature specifications
Expanded operating temperature

Specifications

NOTE: When operating in the expanded temperature range, system performance may be impacted.
NOTE: When operating in the expanded temperature range, ambient temperature warnings may be reported on the LCD and
in the System Event Log.
Continuous operation

5°C to 40°C at 5% to 85% RH with 29°C dew point.
NOTE: Outside the standard operating temperature (10°C
to 35°C), the system can operate down to 5°C or up to
40°C.
For temperatures between 35°C and 40°C, de-rate maximum
allowable dry bulb temperature by 1°C per 175 m above 950 m (1°F
per 319 ft).

≤ 1% of annual operating hours

–5°C to 45°C at 5% to 90% RH with 26°C dew point.
NOTE: Outside the standard operating temperature (10°C
to 35°C), the system can operate down to –5°C or up to
45°C for a maximum of 1% of its annual operating hours.
For temperatures between 40°C and 45°C, de-rate maximum
allowable dry bulb temperature by 1°C per 125 m above 950 m (1°F
per 228 ft).

Expanded operating temperature restrictions

•
•
•

Do not perform a cold startup below 5 °C.
Maximum 120 W processor is supported.
Maximum of eight 3.5 inch or twelve 2.5 inch hard drives are
supported with 120 W processor.

The following do not support the expanded operating temperature
range:
•

Technical specifications

Dell PowerEdge RAID Controller (PERC) H730/H730P cards
with CPU TDP ≥ 85 W.

Expanded operating temperature

Specifications
•
•

Dell PowerEdge RAID Controller (PERC) H330 card with CPU
TDP ≥ 120 W.
Non Dell-qualified peripheral cards and/or peripheral cards
greater than 25 W are not supported.

Table 17. Relative humidity specifications
Relative humidity

Specifications

Operating

20% to 80% (noncondensing) with a maximum humidity gradation
of 10% per hour

Storage

5% to 95% (non-condensing)

Table 18. Maximum vibration specifications
Maximum vibration

Specifications

Operating

0.26 Grms at 5–350 Hz

Storage

1.88 Grms at 10–500 Hz for 15 minutes

Table 19. Maximum shock specifications
Maximum shock

Specifications

Operating

One shock pulse in the positive z axis (one pulse on each side of the
system) of 31 G for 2.6 ms in the operational orientation.

Storage

Six consecutively executed shock pulses in the positive and
negative x, y, and z axes (one pulse on each side of the system) of
71 G for up to 2 ms
Six consecutively executed shock pulses in the positive and
negative x, y, and z axes (one pulse on each side of the system) of
27 G faired square wave pulse with velocity change at 235 inches
per second (597 centimeters per second)

Table 20. Maximum altitude specifications
Maximum altitude

Specifications

Operating

-15.2 m to 3,048 m (-50 to 10,000 ft.)

Storage

-15.2 m to 10,668 m (-50 to 35,000 ft.)

Table 21. Airborne contaminant level specification
Airborne contaminant level (Class)

G1 as defined by ISA-S71.04-1985

Technical specifications

4
Initial system setup and configuration
Setting up your system
Complete the following steps to set up your system:
1

Unpack the system.

Install the system into the rack. For more information about installing the system into the rack, see your Dell PowerEdge C6320
Getting Started Guide at Dell.com/poweredgemanuals.

Connect the peripherals to the system.

Connect the system to its electrical outlet.

Turn the system on by pressing the power button or by using iDRAC.

Turn on the attached peripherals.

iDRAC configuration
The Integrated Dell Remote Access Controller (iDRAC) is designed to make system administrators more productive and improve the overall
availability of Dell systems. iDRAC alerts administrators to system issues, helps them perform remote system management, and reduces the
need for physical access to the system.

Options to set up iDRAC IP address
You must configure the initial network settings based on your network infrastructure to enable the communication to and from iDRAC. You
can set up the IP address by using one of the following interfaces:

Interfaces

Document/Section

iDRAC Settings
utility

See Dell Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals

Dell Deployment
Toolkit

See Dell Deployment Toolkit User’s Guide at Dell.com/openmanagemanuals

Dell Lifecycle
Controller

See Dell Lifecycle Controller User’s Guide at Dell.com/idracmanuals

Chassis or Server
LCD panel

See the LCD panel section

You must use the default iDRAC IP address 192.168.0.120 to configure the initial network settings, including setting up DHCP or a static IP
for iDRAC.
NOTE: To access iDRAC, ensure that you install the iDRAC port card or connect the network cable to the Ethernet connector 1
on the system board.
NOTE: Ensure that you change the default user name and password after setting up the iDRAC IP address.

Initial system setup and configuration

iDRAC user

•

Microsoft Active Directory user

•

Lightweight Directory Access Protocol (LDAP) user

The default user name and password are root and calvin. You can also log in by using Single Sign-On or Smart Card.
NOTE: You must have iDRAC credentials to log in to iDRAC.
For more information about logging in to iDRAC and iDRAC licenses, see the Integrated Dell Remote Access Controller User's Guide at
Dell.com/idracmanuals.

Options to install the operating system
If the system is shipped without an operating system, install the supported operating system by using one of the following resources:
Table 22. Resources to install the operating system
Resources

Location

Dell Systems Management Tools and Documentation media

Dell.com/operatingsystemmanuals

Dell Lifecycle Controller

Dell.com/idracmanuals

Dell OpenManage Deployment Toolkit

Dell.com/openmanagemanuals

Dell certified VMware ESXi

Dell.com/virtualizationsolutions

Supported operating systems on Dell PowerEdge systems

Dell.com/ossupport

Installation and How-to videos for supported operating systems on
Dell PowerEdge systems

Supported Operating Systems for Dell PowerEdge Systems

Methods to download firmware and drivers
You can download the firmware and drivers by using the following methods:
Table 23. Firmware and drivers
Methods

Location

From the Dell Support site

Dell.com/support/home

Using Dell Remote Access Controller Lifecycle Controller (iDRAC
with LC)

Dell.com/idracmanuals

Using Dell Repository Manager (DRM)

Dell.com/openmanagemanuals

Using Dell OpenManage Essentials (OME)

Dell.com/openmanagemanuals

Using Dell Server Update Utility (SUU)

Dell.com/openmanagemanuals

Using Dell OpenManage Deployment Toolkit (DTK)

Dell.com/openmanagemanuals

Initial system setup and configuration

Downloading the drivers and firmware
Dell recommends that you download and install the latest BIOS, drivers, and systems management firmware on your system.
Prerequisites
Ensure that you clear the web browser cache before downloading the drivers and firmware.
Steps
1
Go to Dell.com/support/drivers.
2

Under the Drivers & Downloads section, type the Service Tag of your system in the Service Tag or Express Service Code box.
NOTE: If you do not have the Service Tag, select Detect My Product to allow the system to automatically detect your
Service Tag, or under General support, navigate to your product.

Click Drivers & Downloads.
The drivers that are applicable to your selection are displayed.

Download the drivers you need to a USB drive, CD, or DVD.

Initial system setup and configuration

5
Pre-operating system management applications
You can manage basic settings and features of a system without booting to the operating system by using the system firmware.

Options to manage the pre-operating system
applications
Your system has the following options to manage the pre-operating system applications:
•

System Setup

•

Boot Manager

•

Dell Lifecycle Controller

•

Preboot Execution Environment (PXE)

Related links
System Setup
Boot Manager
Dell Lifecycle Controller
PXE boot

System Setup
By using the System Setup screen, you can configure the BIOS settings, iDRAC settings, and device settings of your system.
NOTE: Help text for the selected field is displayed in the graphical browser by default. To view the help text in the text browser,
press F1.
You can access system setup by using two methods:
•

Standard graphical browser — The browser is enabled by default.

•

Text browser — The browser is enabled by using Console Redirection.

Related links
System Setup details
Viewing System Setup

Viewing System Setup
To view the System Setup screen, perform the following steps:
1

Turn on, or restart your system.

Press F2 immediately after you see the following message:
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then
restart your system and try again.

Pre-operating system management applications

Related links
System Setup
System Setup details

System Setup details
The System Setup Main Menu screen details are explained as follows:

Option

Description

System BIOS

Enables you to configure BIOS settings.

iDRAC Settings

Enables you to configure iDRAC settings.
The iDRAC settings utility is an interface to set up and configure the iDRAC parameters by using UEFI (Unified
Extensible Firmware Interface). You can enable or disable various iDRAC parameters by using the iDRAC settings
utility. For more information about this utility, see Integrated Dell Remote Access Controller User’s Guide at
Dell.com/idracmanuals.

Device Settings

Enables you to configure device settings.

Related links
System Setup
System BIOS
iDRAC Settings utility
Device Settings
Viewing System Setup

System BIOS
You can use the System BIOS screen to edit specific functions such as boot order, system password, setup password, set the RAID mode,
and enable or disable USB ports.
Related links
System BIOS Settings details
Boot Settings
Network Settings
System Information
Memory Settings
Processor Settings
SATA Settings
Integrated Devices
Serial Communication
System Profile Settings
Miscellaneous Settings
iDRAC Settings utility
Device Settings
Viewing System BIOS

Pre-operating system management applications

Viewing System BIOS
To view the System BIOS screen, perform the following steps:
1

Turn on, or restart your system.

On the System Setup Main Menu screen, click System BIOS.

Related links
System BIOS
System BIOS Settings details

System BIOS Settings details
The System BIOS Settings screen details are explained as follows:

Option

Description

System Information Specifies information about the system such as the system model name, BIOS version, and Service Tag.
Memory Settings

Specifies information and options related to the installed memory.

Processor Settings

Specifies information and options related to the processor such as speed and cache size.

SATA Settings

Specifies options to enable or disable the integrated SATA controller and ports.

Boot Settings

Specifies options to specify the boot mode (BIOS or UEFI). Enables you to modify UEFI and BIOS boot settings.

Network Settings

Specifies options to change the network settings.

Integrated Devices

Specifies options to manage integrated device controllers and ports and specify related features and options.

Serial
Communication

Specifies options to manage the serial ports and specify related features and options.

System Profile
Settings

Specifies options to change the processor power management settings, memory frequency, and so on.

System Security

Specifies options to configure the system security settings, such as system password, setup password, Trusted
Platform Module (TPM) security. It also manages the power and NMI buttons on the system.

Miscellaneous
Settings

Specifies options to change the system date, time, and so on.

Related links
System BIOS
Viewing System BIOS

Pre-operating system management applications

System Information
You can use the System Information screen to view system properties such as Service Tag, system model name, and the BIOS version.
Related links
System Information details
System BIOS
Viewing System Information

Viewing System Information
To view the System Information screen, perform the following steps:
1

Turn on, or restart your system.

On the System Setup Main Menu screen, click System BIOS.

On the System BIOS screen, click System Information.

Related links
System Information
System Information details

System Information details
The System Information screen details are explained as follows:

Option

Description

System Model
Name

Specifies the system model name.

System BIOS
Version

Specifies the BIOS version installed on the system.

System
Management
Engine Version

Specifies the current version of the Management Engine firmware.

System Service Tag Specifies the system Service Tag.
System
Manufacturer

Specifies the name of the system manufacturer.

System
Manufacturer
Contact
Information

Specifies the contact information of the system manufacturer.

System CPLD
Version

Specifies the current version of the system complex programmable logic device (CPLD) firmware.

UEFI Compliance
Version

Specifies the UEFI compliance level of the system firmware.

Pre-operating system management applications

Related links
System Information
System Information details
Viewing System Information

Memory Settings
You can use the Memory Settings screen to view all the memory settings and enable or disable specific memory functions, such as system
memory testing and node interleaving.
Related links
Memory Settings details
System BIOS
Viewing Memory Settings

Viewing Memory Settings
To view the Memory Settings screen, perform the following steps:
1

Turn on, or restart your system.

On the System Setup Main Menu screen, click System BIOS.

On the System BIOS screen, click Memory Settings.

Related links
Memory Settings
Memory Settings details

Memory Settings details
The Memory Settings screen details are explained as follows:

Option

Description

System Memory
Size

Specifies the memory size in the system.

System Memory
Type

Specifies the type of memory installed in the system.

System Memory
Speed

Specifies the system memory speed.

System Memory
Voltage

Specifies the system memory voltage.

Video Memory

Specifies the amount of video memory.

System Memory
Testing

Specifies whether the system memory tests are run during system boot. Options are Enabled and Disabled. This
option is set to Disabled by default.

Memory Operating
Mode

Specifies the memory operating mode. The available option is Optimizer Mode.

Node Interleaving

Specifies if Non-Uniform Memory architecture (NUMA) is supported. If this field is set to Enabled, memory
interleaving is supported if a symmetric memory configuration is installed. If the field is set to Disabled, the system
supports NUMA (asymmetric) memory configurations. This option is set to Disabled by default.

Pre-operating system management applications

Option

Description

Snoop Mode

Specifies the Snoop Mode options. The Snoop Mode options available are Home Snoop, Early Snoop, Cluster on
Die, and Opportunist Snoop Broadcast. This option is set to Early Snoop by default. This field is available only
when the Node Interleaving is set to Disabled.

Related links
Memory Settings
Viewing Memory Settings

Processor Settings
You can use the Processor Settings screen to view the processor settings, and perform specific functions such as enabling virtualization
technology, hardware prefetcher, and logical processor idling.
Related links
Processor Settings details
System BIOS
Viewing Processor Settings

Viewing Processor Settings
To view the Processor Settings screen, perform the following steps:
1

Turn on, or restart your system.

On the System Setup Main Menu screen, click System BIOS.

On the System BIOS screen, click Processor Settings.

Related links
Processor Settings
Processor Settings details

Processor Settings details
The Processor Settings screen details are explained as follows:

Option

Description

Logical Processor

Enables or disables the logical processors and displays the number of logical processors. If this option is set to
Enabled, the BIOS displays all the logical processors. If this option is set to Disabled, the BIOS displays only one
logical processor per core. This option is set to Enabled by default.

QPI Speed

Enables you to control QuickPath Interconnect data rate settings.

Alternate RTID
(Requestor
Transaction ID)
Setting

Modifies Requestor Transaction IDs, which are QPI resources. This option is set to Disabled by default.

Virtualization
Technology

Enables or disables the additional hardware capabilities provided for virtualization. This option is set to Enabled by
default.

NOTE: Enabling this option may negatively impact the overall system performance.

Address Translation Defines the Address Translation Cache (ATC) for devices to cache the DMA transactions. This option provides an
Service (ATS)
interface between CPU and DMA Memory Management to a chipset's Address Translation and Protection Table to
translate DMA addresses to host addresses. This option is set to Enabled by default.

Pre-operating system management applications

Option

Description

Adjacent Cache
Line Prefetch

Optimizes the system for applications that need high utilization of sequential memory access. This option is set to
Enabled by default. You can disable this option for applications that need high utilization of random memory
access.

Hardware
Prefetcher

Enables or disables the hardware prefetcher. This option is set to Enabled by default.

DCU Streamer
Prefetcher

Enables or disables the Data Cache Unit (DCU) streamer prefetcher. This option is set to Enabled by default.

DCU IP Prefetcher

Enables or disables the Data Cache Unit (DCU) IP prefetcher. This option is set to Enabled by default.

Logical Processor
Idling

Enables you to improve the energy efficiency of a system. It uses the operating system core parking algorithm and
parks some of the logical processors in the system which in turn allows the corresponding processor cores to
transition into a lower power idle state. This option can only be enabled if the operating system supports it. It is set
to Disabled by default.

Configurable TDP

Enables you to reconfigure the processor Thermal Design Power (TDP) levels during POST based on the power
and thermal delivery capabilities of the system. TDP verifies the maximum heat the cooling system is needed to
dissipate. This option is set to Nominal by default.
NOTE: This option is only available on certain stock keeping units (SKUs) of the processors.

X2Apic Mode

Enables or disables the X2Apic mode.

Number of Cores
per Processor

Controls the number of enabled cores in each processor. This option is set to All by default.

Processor 64-bit
Support

Specifies if the processor(s) support 64-bit extensions.

Processor Core
Speed

Specifies the maximum core frequency of the processor.

Process Bus Speed

Displays the bus speed of the processor.
NOTE: The processor bus speed option displays only when both processors are installed.

Processor 1

NOTE: Depending on the number of CPUs, there may be up to four processors listed.
The following settings are displayed for each processor installed in the system:

Option

Description

Family-ModelStepping

Specifies the family, model, and stepping of the processor as defined by Intel.

Brand

Specifies the brand name.

Level 2 Cache

Specifies the total L2 cache.

Level 3 Cache

Specifies the total L3 cache.

Number of Cores

Specifies the number of cores per processor.

Related links
Processor Settings
Viewing Processor Settings

SATA Settings
You can use the SATA Settings screen to view the SATA settings of SATA devices and enable RAID on your system.

Pre-operating system management applications

Related links
SATA Settings details
System BIOS
Viewing SATA Settings

Viewing SATA Settings
To view the SATA Settings screen, perform the following steps:
1

Turn on, or restart your system.

On the System Setup Main Menu screen, click System BIOS.

On the System BIOS screen, click SATA Settings.

Related links
SATA Settings
SATA Settings details

SATA Settings details
The SATA Settings screen details are explained as follows:

Option

Description

Embedded SATA

Enables the embedded SATA option to be set to Off, ATA, AHCI, or RAID modes. This option is set to AHCI by
default.

Security Freeze
Lock

Sends Security Freeze Lock command to the Embedded SATA drives during POST. This option is applicable only
for ATA and AHCI modes.

Write Cache

Enables or disables the command for Embedded SATA drives during POST.

Port A

Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to Auto to
enable BIOS support. Set it to OFF to turn off BIOS support.
For AHCI or RAID mode, BIOS support is always enabled.

Port B

Option

Description

Model

Specifies the drive model of the selected device.

Drive Type

Specifies the type of drive attached to the SATA port.

Capacity

Specifies the total capacity of the hard drive. This field is undefined for removable media
devices such as optical drives.

Option

Description

Model

Specifies the drive model of the selected device.

Drive Type

Specifies the type of drive attached to the SATA port.

Pre-operating system management applications

Option

Port C

Description
Option

Description

Capacity

Specifies the total capacity of the hard drive. This field is undefined for removable media
devices such as optical drives.

Port D

Option

Description

Model

Specifies the drive model of the selected device.

Drive Type

Specifies the type of drive attached to the SATA port.

Capacity

Specifies the total capacity of the hard drive. This field is undefined for removable media
devices such as optical drives.

Port E

Option

Description

Model

Specifies the drive model of the selected device.

Drive Type

Specifies the type of drive attached to the SATA port.

Capacity

Specifies the total capacity of the hard drive. This field is undefined for removable media
devices such as optical drives.

Port F

Option

Description

Model

Specifies the drive model of the selected device.

Drive Type

Specifies the type of drive attached to the SATA port.

Capacity

Specifies the total capacity of the hard drive. This field is undefined for removable media
devices such as optical drives.

Option

Description

Model

Specifies the drive model of the selected device.

Drive Type

Specifies the type of drive attached to the SATA port.

Capacity

Specifies the total capacity of the hard drive. This field is undefined for removable media
devices such as optical drives.

Pre-operating system management applications

Related links
SATA Settings
Viewing SATA Settings

Boot Settings
You can use the Boot Settings screen to set the boot mode to either BIOS or UEFI. It also enables you to specify the boot order.
Related links
Boot Settings details
System BIOS
Viewing Boot Settings
Choosing the system boot mode
Changing the boot order

Viewing Boot Settings
To view the Boot Settings screen, perform the following steps:
1

Turn on, or restart your system.

On the System Setup Main Menu screen, click System BIOS.

On the System BIOS screen, click Boot Settings.

Related links
Boot Settings
Boot Settings details
Choosing the system boot mode
Changing the boot order

Boot Settings details
The Boot Settings screen details are explained as follows:

Option

Description

Boot Mode

Enables you to set the boot mode of the system.
CAUTION: Switching the boot mode may prevent the system from booting if the operating system is
not installed in the same boot mode.
If the operating system supports UEFI, you can set this option to UEFI. Setting this field to BIOS allows
compatibility with non-UEFI operating systems. This option is set to BIOS by default.
NOTE: Setting this field to UEFI disables the BIOS Boot Settings menu. Setting this field to BIOS
disables the UEFI Boot Settings menu.

Boot Sequence
Retry

Enables or disables the Boot Sequence Retry feature. If this option is set to Enabled and the system fails to boot,
the system reattempts the boot sequence after 30 seconds. This option is set to Enabled by default.

Hard-Disk Failover

Specifies the hard drive that is booted in the event of a hard drive failure. The devices are selected in the HardDisk Drive Sequence on the Boot Option Setting menu. When this option is set to Disabled, only the first hard
drive in the list is attempted to boot. When this option is set to Enabled, all hard drives are attempted to boot in
the order selected in the Hard-Disk Drive Sequence. This option is not enabled for UEFI Boot Mode.

Pre-operating system management applications

Option

Description

Boot Option
Settings

Configures the boot sequence and the boot devices.

BIOS Boot Settings Enables or disables BIOS boot options.
NOTE: This option is enabled only if the boot mode is BIOS.
UEFI Boot Settings

Enables or disables UEFI Boot options. The Boot options include IPv4 PXE and IPv6 PXE. This option is set to
IPv4 by default.
NOTE: This option is enabled only if the boot mode is UEFI.

Related links
Boot Settings
Viewing Boot Settings
Choosing the system boot mode
Changing the boot order

Choosing the system boot mode
System Setup enables you to specify one of the following boot modes for installing your operating system:
•

BIOS boot mode (the default) is the standard BIOS-level boot interface.

•

Unified Extensible Firmware Interface (UEFI) boot mode is an enhanced 64-bit boot interface. If you have configured your system to
boot to UEFI mode, it replaces the system BIOS.

From the System Setup Main Menu, click Boot Settings, and select Boot Mode.

Select the boot mode you want the system to boot into.
CAUTION: Switching the boot mode may prevent the system from booting if the operating system is not installed in
the same boot mode.

After the system boots in the specified boot mode, proceed to install your operating system from that mode.
NOTE: Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS and 32-bit operating systems
do not support UEFI and can only be installed from the BIOS boot mode.
NOTE: For the latest information about supported operating systems, go to Dell.com/ossupport.

Related links
Boot Settings
Boot Settings details
Viewing Boot Settings

Changing the boot order
You may have to change the boot order if you want to boot from a USB key or an optical drive. The following instructions may vary if you
have selected BIOS for Boot Mode.
1

On the System Setup Main Menu screen, click System BIOS > Boot Settings.

Click Boot Option Settings > Boot Sequence.

Use the arrow keys to select a boot device, and use the plus (+) and minus (-) sign keys to move the device down or up in the order.

Click Exit, and then click Yes to save the settings on exit.

Related links
Boot Settings
Boot Settings details
Viewing Boot Settings

Pre-operating system management applications

Network Settings
You can use the Network Settings screen to modify PXE device settings. The network settings option is available only in the UEFI mode.
NOTE: The BIOS does not control network settings in the BIOS mode. For the BIOS boot mode, the optional Boot ROM of the
network controllers handles the network settings.
Related links
UEFI iSCSI Settings
Network Settings screen details
UEFI iSCSI Settings details
System BIOS
Viewing Network Settings
Viewing UEFI iSCSI Settings

Viewing Network Settings
To view the Network Settings screen, perform the following steps:
1

Turn on, or restart your system.

On the System Setup Main Menu screen, click System BIOS.

On the System BIOS screen, click Network Settings.

Related links
Network Settings
Network Settings screen details

Network Settings screen details
The Network Settings screen details are explained as follows:

Option

Description

PXE Device n (n = 1 Enables or disables the device. When enabled, a UEFI boot option is created for the device.
to 4)
PXE Device n
Settings(n = 1 to 4)

Enables you to control the configuration of the PXE device.

Related links
Network Settings
Viewing Network Settings

Pre-operating system management applications

UEFI iSCSI Settings
You can use the iSCSI Settings screen to modify iSCSI device settings. The iSCSI Settings option is available only in the UEFI boot mode.
BIOS does not control network settings in the BIOS boot mode. For the BIOS boot mode, the option ROM of the network controller
handles the network settings.
Related links
UEFI iSCSI Settings details
Viewing UEFI iSCSI Settings
UEFI iSCSI Settings
Viewing UEFI iSCSI Settings

Viewing UEFI iSCSI Settings
To view the UEFI iSCSI Settings screen, perform the following steps:
1

Turn on, or restart your system.

On the System Setup Main Menu screen, click System BIOS.

On the System BIOS screen, click Network Settings.

On the Network Settings screen, click UEFI iSCSI Settings.

Related links
UEFI iSCSI Settings
UEFI iSCSI Settings

UEFI iSCSI Settings details
The UEFI ISCSI Settings screen details are explained as follows:

Option

Description

ISCSI Initiator Name

Specifies the name of the iSCSI initiator (iqn format).

ISCSI Device1

Enables or disables the iSCSI device. When disabled, a UEFI boot option is created for the iSCSI device
automatically.

Integrated Devices
You can use the Integrated Devices screen to view and configure the settings of all integrated devices including the video controller,
integrated RAID controller, and the USB ports.
Related links
Integrated Devices details
System BIOS
Viewing Integrated Devices

Pre-operating system management applications

Viewing Integrated Devices
To view the Integrated Devices screen, perform the following steps:
1

Turn on, or restart your system.

On the System Setup Main Menu screen, click System BIOS.

On the System BIOS screen, click Integrated Devices.

Related links
Integrated Devices
Integrated Devices details

Integrated Devices details
The Integrated Devices screen details are explained as follows:

Option

Description

USB 3.0 Setting

Enables or disables the USB 3.0 support. Enable this option only if your operating system supports USB 3.0. If you
disable this option, devices operate at USB 2.0 speed. USB 3.0 is enabled by default.

User Accessible
USB Ports

Enables or disables the USB ports. Selecting All Ports On enables the front USB ports, selecting All Ports Off
disables all USB ports. The USB keyboard and mouse operate during boot process in certain operating systems.
After the boot process is complete, the USB keyboard and mouse do not work if the ports are disabled.

Embedded NIC1
and NIC2

NOTE: The Embedded NIC1 and NIC2 options are only available on systems that do not have Integrated
Network Card 1.
Enables or disables the Embedded NIC1 and NIC2 options. If set to Disabled, the NIC may still be available for
shared network access by the embedded management controller. The embedded NIC1 and NIC2 options are only
available on systems that do not have Network Daughter Cards (NDCs). The Embedded NIC1 and NIC2 option is
mutually exclusive with the Integrated Network Card 1 option. Configure the Embedded NIC1 and NIC2 option by
using the NIC management utilities of the system.

I/OAT DMA Engine

Enables or disables the I/OAT option. Enable only if the hardware and software support the feature.

Embedded Video
Controller

Enables or disables the Embedded Video Controller option. This option is set to Enabled by default.

Current State of
Embedded Video
Controller

Displays the current state of the embedded video controller. The Current State of Embedded Video Controller
option is a read-only field. If the Embedded Video Controller is the only display capability in the system (that is, no
add-in graphics card is installed), then the Embedded Video Controller is automatically used as the primary display
even if the Embedded Video Controller setting is set to Disabled.

SR-IOV Global
Enable

Enables or disables the BIOS configuration of Single Root I/O Virtualization (SR-IOV) devices. This option is set to
Disabled by default.

OS Watchdog
Timer

If your system stops responding, this watchdog timer aids in the recovery of your operating system. When this
option is set to Enabled, the operating system initializes the timer. When this option is set to Disabled (the
default), the timer does not have any effect on the system.

Memory Mapped
I/O above 4 GB

Enables or disables the support for PCIe devices that need large amounts of memory. This option is set to Enabled
by default.

Slot Disablement

Enables or disables the available PCIe slots on your system. The slot disablement feature controls the configuration
of PCIe cards installed in the specified slot. Slots must be disabled only when the installed peripheral card prevents

Pre-operating system management applications

Option

Description
booting into the operating system or causes delays in system startup. If the slot is disabled, both the Option ROM
and UEFI drivers are disabled.

Related links
Integrated Devices
Viewing Integrated Devices

Serial Communication
You can use the Serial Communication screen to view the properties of the serial communication port.
Related links
Serial Communication details
System BIOS
Viewing Serial Communication

Viewing Serial Communication
To view the Serial Communication screen, perform the following steps:
1

Turn on, or restart your system.

On the System Setup Main Menu screen, click System BIOS.

On the System BIOS screen, click Serial Communication.

Related links
Serial Communication
Serial Communication details

Serial Communication details
The Serial Communication screen details are explained as follows:

Option

Description

Serial
Communication

Selects serial communication devices (Serial Device 1 and Serial Device 2) in BIOS. BIOS console redirection can
also be enabled and the port address can be specified. This option is set to Auto by default.

Serial Port Address

Enables you to set the port address for serial devices. This option is set to Serial Device 1=COM2, Serial Device
2=COM1 by default.
NOTE: You can use only Serial Device 2 for the Serial Over LAN (SOL) feature. To use console
redirection by SOL, configure the same port address for console redirection and the serial device.
NOTE: Every time the system boots, the BIOS syncs the serial MUX setting saved in iDRAC. The serial
MUX setting can independently be changed in iDRAC. Loading the BIOS default settings from within
the BIOS setup utility may not always revert the serial MUX setting to the default setting of Serial
Device 1.

External Serial
Connector

Enables you to associate the External Serial Connector to Serial Device 1, Serial Device 2, or the Remote Access
Device by using this option.

Pre-operating system management applications

Option

Description
NOTE: Only Serial Device 2 can be used for Serial Over LAN (SOL). To use console redirection by SOL,
configure the same port address for console redirection and the serial device.
NOTE: Every time the system boots, the BIOS syncs the serial MUX setting saved in iDRAC. The serial
MUX setting can independently be changed in iDRAC. Loading the BIOS default settings from within
the BIOS setup utility may not always revert this setting to the default setting of Serial Device 1.

Failsafe Baud Rate

Specifies the failsafe baud rate for console redirection. The BIOS attempts to determine the baud rate
automatically. This failsafe baud rate is used only if the attempt fails, and the value must not be changed. This
option is set to 115200 by default.

Remote Terminal
Type

Sets the remote console terminal type. This option is set to VT 100/VT 220 by default.

Redirection After
Boot

Enables or disables the BIOS console redirection when the operating system is loaded. This option is set to
Enabled by default.

Related links
Serial Communication
Viewing Serial Communication

System Profile Settings
You can use the System Profile Settings screen to enable specific system performance settings such as power management.
Related links
System Profile Settings details
System BIOS
Viewing System Profile Settings

Viewing System Profile Settings
To view the System Profile Settings screen, perform the following steps:
1

Turn on, or restart your system.

On the System Setup Main Menu screen, click System BIOS.

On the System BIOS screen, click System Profile Settings.

Related links
System Profile Settings
System Profile Settings details

System Profile Settings details
The System Profile Settings screen details are explained as follows:

Option

Description

System Profile

Sets the system profile. If you set the System Profile option to a mode other than Custom, the BIOS automatically
sets the rest of the options. You can only change the rest of the options if the mode is set to Custom. This option
is set to Performance Per Watt Optimized (DAPC) by default. DAPC is Dell Active Power Controller.

Pre-operating system management applications

Option

Description
NOTE: All the parameters on the system profile setting screen are available only when the System
Profile option is set to Custom.

CPU Power
Management

Sets the CPU power management. This option is set to System DBPM (DAPC) by default. DBPM is DemandBased Power Management.

Memory Frequency Sets the speed of the system memory. You can select Maximum Performance, Maximum Reliability, or a specific
speed.
Turbo Boost

Enables or disables the processor to operate in the turbo boost mode. This option is set to Enabled by default.

Energy Efficient
Turbo

Enables or disables the Energy Efficient Turbo option.

C1E

Enables or disables the processor to switch to a minimum performance state when it is idle. This option is set to
Enabled by default.

C States

Enables or disables the processor to operate in all available power states. This option is set to Enabled by default.

Collaborative CPU
Performance
Control

Enables or disables the CPU power management option. When set to Enabled, the CPU power management is
controlled by the OS DBPM and the System DBPM (DAPC). This option is set to Disabled by default.

Memory Patrol
Scrub

Sets the memory patrol scrub frequency. This option is set to Standard by default.

Memory Refresh
Rate

Sets the memory refresh rate to either 1x or 2x. This option is set to 1x by default.

Uncore Frequency

Energy Efficient Turbo (EET) is a mode of operation where a processor’s core frequency is adjusted to be within
the turbo range based on workload.

Enables you to select the Processor Uncore Frequency option.
Dynamic mode enables the processor to optimize power resources across the cores and uncore during runtime.
The optimization of the uncore frequency to either save power or optimize performance is influenced by the
setting of the Energy Efficiency Policy option.

Energy Efficient
Policy

Number of Turbo
Boot Enabled Cores
for Processor 1

Enables you to select the Energy Efficient Policy option.
The CPU uses the setting to manipulate the internal behavior of the processor and determines whether to target
higher performance or better power savings.

NOTE: If there are two processors installed in the system, you see an entry for Number of Turbo Boost
Enabled Cores for Processor 2.
Controls the number of turbo boost enabled cores for processor 1. The maximum number of cores is enabled by
default.

Monitor/Mwait

Enables the Monitor/Mwait instructions in the processor. This option is set to Enabled for all system profiles,
except Custom by default.
NOTE: This option can be disabled only if the C States option in the Custom mode is set to disabled.
NOTE: When C States is set to Enabled in the Custom mode, changing the Monitor/Mwait setting does
not impact the system power or performance.

Write Data CRC

When set to enabled, DDR4 data bus issues are detected and corrected during writeoperations. Two extra cycles
are required for Cyclic Redundancy Check bit generation which impacts system performance. This option is set to
Read-Only unless system profile is set to Custom by default.

Related links
System Profile Settings
Viewing System Profile Settings

Pre-operating system management applications

System Security
You can use the System Security screen to perform specific functions such as setting the system password, setup password and disabling
the power button.
Related links
System Security Settings details
Operating with a setup password enabled
System BIOS
Viewing System Security
Creating a system and setup password
Using your system password to secure your system
Deleting or changing system and setup password

Viewing System Security
To view the System Security screen, perform the following steps:
1

Turn on, or restart your system.

On the System Setup Main Menu screen, click System BIOS.

On the System BIOS screen, click System Security.

Related links
System Security
System Security Settings details

System Security Settings details
The System Security Settings screen details are explained as follows:

Option

Description

Intel AES-NI

Improves the speed of applications by performing encryption and decryption by using the Advanced Encryption
Standard Instruction Set (AES-NI). This option is set to Enabled by default.

System Password

Sets the system password. This option is set to Enabled by default and is read-only if the password jumper is not
installed in the system.

Setup Password

Sets the setup password. This option is read-only if the password jumper is not installed in the system.

Password Status

Locks the system password. This option is set to Unlocked by default.

TPM Security

NOTE: The TPM menu is available only when the TPM module is installed.
Enables you to control the reporting mode of the TPM. The TPM Security option is set to Off by default. You can
only modify the TPM Status, TPM Activation, and Intel TXT fields if the TPM Status field is set to either On with
Pre-boot Measurements or On without Pre-boot Measurements.

TPM Information

Changes the operational state of the TPM. This option is set to No Change by default.

TPM Status

Specifies the TPM status.

Pre-operating system management applications

Option

Description

TPM Command

CAUTION: Clearing the TPM results in the loss of all keys in the TPM. The loss of TPM keys may affect
booting to the operating system.
Clears all the contents of the TPM. The TPM Clear option is set to No by default.

Intel TXT

Enables or disables the Intel Trusted Execution Technology (TXT) option. To enable the Intel TXT option,
virtualization technology and TPM Security must be enabled with Pre-boot measurements. This option is set to Off
by default.

Power Button

Enables or disables the power button on the front of the system. This option is set to Enabled by default.

NMI Button

Enables or disables the NMI button on the front of the system. This option is set to Disabled by default.

AC Power Recovery Sets how the system behaves after AC power is restored to the system. This option is set to Last by default.
AC Power Recovery Sets the time delay for the system to power up after AC power is restored to the system. This option is set to
Delay
Immediate by default.
User Defined Delay
(60s to 240s)

Sets the User Defined Delay option when the User Defined option for AC Power Recovery Delay is selected.

UEFI Variable
Access

Provides varying degrees of securing UEFI variables. When set to Standard (the default), UEFI variables are
accessible in the operating system per the UEFI specification. When set to Controlled, selected UEFI variables are
protected in the environment and new UEFI boot entries are forced to be at the end of the current boot order.

Secure Boot

Enables Secure Boot, where the BIOS authenticates each pre-boot image by using the certificates in the Secure
Boot Policy. Secure Boot is disabled by default.

Secure Boot Policy

When Secure Boot policy is set to Standard, the BIOS uses the system manufacturer’s key and certificates to
authenticate pre-boot images. When Secure Boot policy is set to Custom, the BIOS uses the user-defined key and
certificates. Secure Boot policy is set to Standard by default.

Secure Boot Policy
Summary

Specifies the list of certificates and hashes that secure boot uses to authenticate images.

Related links
System Security
Viewing System Security

Creating a system and setup password
Prerequisites
Ensure that the password jumper is enabled. The password jumper enables or disables the system password and setup password features.
For more information, see the System board jumper settings section.
NOTE: If the password jumper setting is disabled, the existing system password and setup password are deleted and you need
not provide the system password to boot the system.
Steps
1
To enter System Setup, press F2 immediately after turning on or rebooting your system.
2

On the System Setup Main Menu screen, click System BIOS > System Security.

On the System Security screen, verify that Password Status is set to Unlocked.

In the System Password field, type your system password, and press Enter or Tab.
Use the following guidelines to assign the system password:
•

A password can have up to 32 characters.

•

The password can contain the numbers 0 through 9.

•

Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`).

A message prompts you to reenter the system password.
5

Reenter the system password, and click OK.

Pre-operating system management applications

In the Setup Password field, type your setup password and press Enter or Tab.
A message prompts you to reenter the setup password.

Reenter the setup password, and click OK.

Press Esc to return to the System BIOS screen. Press Esc again.
A message prompts you to save the changes.
NOTE: Password protection does not take effect until the system reboots.

Related links
Safety instructions

Installing and removing system components

Inside the system
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.
CAUTION: This system must be operated with the system cover installed to ensure proper cooling.

Figure 18. Inside the system
1

mezzanine card bracket

system board assembly (4)

power supply unit (2)

power distribution board (2)

Battery backup unit (BBU) bracket

cooling fan (4)

hard-drive bay

hard drive (12)

riser card bracket

Cooling fans
Servers use a lot of power to function, and that in turn generates a lot of heat. That heat, without a system in place to dissipate it, can
destroy the mechanical parts and damage the server. In most cases, the simplest and most efficient way to dissipate this heat is through
the use of fans.

Removing a cooling fan
Prerequisites
WARNING: Do not attempt to operate the system without the cooling fans.
WARNING: The cooling fan can continue to spin for some time after the system has been powered down. Allow time for the fan
to stop spinning before removing it from the system.
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.

Installing and removing system components

NOTE: Observe the routing of the cable through the cable tie as you remove them from the system. You must route these cables
properly when you replace them to prevent the cables from being pinched or crimped.
1

Follow the safety guidelines listed in the Safety instructions section.

Follow the procedure listed in the Before working inside your system section.

Steps
1
Disconnect the fan’s power cable from the power distribution board 1.
2

Lift the cooling fan cage out of the chassis.

Figure 19. Removing and installing a cooling fan cage
1

locking clips (2)

cooling fan cage

locating pin (6)

power connector

Disconnect the fan cable from the fan connector on the cooling fan cage.

Lift the cooling fan with the sponge out of the cooling fan cage.

Installing and removing system components

Figure 20. Removing and installing a cooling fan
1

cooling-fan cage

cooling fan 1

cooling fan 2

sponge

cooling fan 3

cooling fan 4

fan cable

Related links
Safety instructions
Removing the system cover
Before working inside your system

Installing a cooling fan
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.
Follow the safety guidelines listed in the Safety instructions section.
Steps
1

Align the cooling fan with the sponge and slide it in the cooling-fan cage until the cooling fan is firmly seated.

Connect the fan cable to the connector on the cooling-fan cage.

Align the cooling-fan cage with the locating pins on the chassis and place it into the chassis until it is firmly seated in place.

Connect the fan’s power cable to the connector on the power distribution board 1.

NOTE: The fan blades should face the control panel of the system.

You must route these cables properly through the ties to prevent them from being pinched or crimped.
Next steps
1

Follow the procedure listed in the After working inside your system section.

Check the management software to see if the fan is rotating at the optimal speed.

Installing and removing system components

Related links
Safety instructions
After working inside your system

Hard drives
A hard drive is a data storage device used for storing and retrieving digital information by using one or more rigid rapidly rotating disks
(platters) coated with magnetic material.
CAUTION: Use only hard drives that have been tested and approved for use with the SAS/SATA backplane.
The following are the recommended guidelines for installing a mix of SAS hard drives, SATA hard drives, and SSDs:
•

Only two drive types can be mixed per node.

•

Drives 0 and 1 must be of same type.

•

The remaining drives must all be the same type.

•

SAS hard drive support is based on the add-on card and the onboard configuration supports SATA hard drive only.

Removing a 3.5-inch hard drive blank
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.
CAUTION: To maintain proper system cooling, all empty hard drive bays must have drive blanks installed.
NOTE: This section is applicable to systems with hot swappable hard drives only.
Follow the safety guidelines listed in the Safety instructions section.
Steps
Pull the hard drive blank out of the hard drive bay.

Installing and removing system components

Figure 21. Removing or installing a 3.5-inch hard drive blank
1

3.5-inch hard drive blank

Related links
Safety instructions

Installing a 3.5-inch hard drive blank
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.
Follow the safety guidelines listed in the Safety instructions section.
Steps
Slide the hard drive blank into the drive bay until the hard drive blank is seated in place.
Related links
Safety instructions

Removing a 2.5-inch hard drive blank
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.
CAUTION: To maintain proper system cooling, all empty hard drive bays must have drive blanks installed.
NOTE: This section is applicable to systems with hot swappable hard drives only.

Installing and removing system components

Follow the safety guidelines listed in the Safety instructions section.
Steps
Pull the handle to remove the 2.5-inch hard drive blank out of the hard drive bay.

Figure 22. Removing or installing a 2.5-inch hard drive blank
1

2.5-inch hard drive blank

latch

handle

Related links
Safety instructions

Installing a 2.5-inch hard drive blank
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.
Follow the safety guidelines listed in the Safety instructions section.
Steps
1
With the latch facing up, slide the latch into the hard drive bay.
2

Push the 2.5-inch hard drive with a slight inclination into the hard drive bay until the hard drive blank is seated in place.

Related links
Safety instructions

Installing and removing system components

Removing a hard drive
The installation and removal procedures for the 3.5-inch hard drive and the 2.5-inch hard drive are similar.
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.
CAUTION: To maintain proper system cooling, all empty hard drive bays must have drive blanks installed.
Follow the safety guidelines listed in the Safety instructions section.
Steps
1
Turn the lock lever counterclockwise until it points to the unlock symbol.
2

Slide the release button to open the release handle.

Using the release handle, pull the hard drive carrier out of the hard drive bay.

Figure 23. Removing and installing a hard drive
1

release button

lock lever

release handle

hard drive carrier

Related links
Safety instructions

Installing a hard drive
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.

Installing and removing system components

CAUTION: To maintain proper system cooling, all empty hard drive bays must have drive blanks installed.
Follow the safety guidelines listed in the Safety instructions section.
Steps
1
With the lever on the hard drive carrier open, slide the hard drive carrier into the drive bay until the hard drive connector engages with
the backplane.
2

Close the release handle to lock the hard drive in place.

Turn the lock lever clockwise to the lock symbol.

Next steps
1

To check the status of the hard drive, see the hard drive activity and status indicators. For more information, see the Hard drive
indicator patterns section.

Check the management software to verify the status of the installed hard drive.

Related links
Safety instructions
Hard drive indicator patterns

Removing a hard drive from a hard drive carrier
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.
CAUTION: When installing a hard drive carrier, ensure that the adjacent drives are fully installed. Inserting a hard drive carrier
and attempting to lock its handle next to a partially installed carrier can damage the partially installed carrier's shield spring and
make it unusable.
CAUTION: To prevent data loss, ensure that your operating system supports hot-swappable drive installation. See the
documentation supplied with the operating system.
Follow the safety guidelines listed in the Safety instructions section.
Steps
1
Remove the screws.
2

Lift the hard drive out of the hard drive carrier.

Installing and removing system components

Figure 24. Removing and installing a hard drive from the hard drive carrier
1

hard drive

hard drive carrier

screw (4)

Related links
Safety instructions

Installing a hard drive into a hard drive carrier
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.
Follow the safety guidelines listed in the Safety instructions section.
Steps
1
Place the hard drive into the hard drive carrier.
2

Secure the hard drive to the hard drive carrier with screws.

Related links
Safety instructions

Installing a 2.5-inch SSD into a 3.5-inch hard drive carrier
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.

Installing and removing system components

CAUTION: This removal and installation procedure is only for 2.5-inch SSD. Installing a 2.5-inch hard disk drive into the adapter
can cause performance issue.
Follow the safety guidelines listed in the Safety instructions section.
Steps
1
Place the 2.5-inch SSD into the 2.5-inch adapter bracket.
2

Secure the 2.5-inch SSD to the 2.5-inch adapter bracket with M3 screws.

Figure 25. Removing and installing a 2.5-inch SSD from the 2.5-inch adapter bracket
1

2.5-inch SSD

2.5-inch adapter

Place the adapter assembly into the 3.5-inch hard drive carrier.

Secure the adapter assembly to the 3.5-inch hard drive carrier with screws.

M3 screw (2)

Figure 26. Removing and installing an adapter assembly from the hard drive carrier
1

adapter assembly

screw (3)

Installing and removing system components

hard drive carrier
NOTE: Do not install screws in the screw holes on the side of SSD, which are occupied by the light pipe.

Figure 27. Screw holes on the side of SSD occupied by the light pipe
Related links
Safety instructions

SSD and SSD holder
A solid-state drive (SSD, also known as a solid-state disk although it contains neither an actual disk nor a drive motor to spin a disk) is a
solid-state storage device that uses integrated circuit assemblies as memory to store data persistently. SSDs have no moving (mechanical)
components. SSDs are typically more resistant to physical shock, run silently, have lower access time, and less latency.

Removing the SSD and SSD Holder
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.
1

Follow the safety guidelines listed in the Safety instructions section.

Turn off the system, including any attached peripherals.

Disconnect the system from the electrical outlet and disconnect the peripherals.

Remove the system board assembly.

Steps
1
Disconnect the MicroSATA cables from the system board.
2

Slide the SSD with the MicroSATA cable out of the SSD holder.

Installing and removing system components

Figure 28. Removing the SSD with MicroSATA cable

system-board assembly

SSD holder

SSD with MicroSATA cable

MicroSATA cable

Disconnect the MicroSATA cable from the SSD.

Figure 29. Removing the MicroSATA cable
1

SSD

Remove the screw that secures the SSD holder to the battery backup unit (BBU) bracket.

Remove the SSD holder from the BBU bracket.

Installing and removing system components

Figure 30. Removing the SSD Holder
1

system-board assembly

screw

SSD holder

BBU Bracket

Related links
Safety instructions
Removing the system board assembly

Installing the SSD and SSD holder
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.
Follow the safety guidelines listed in the Safety instructions section.
Steps
1
Place the SSD holder on the battery backup unit (BBU) bracket.
2

Replace the screw that secures the SSD holder to the BBU bracket.

Connect the MicroSATA cable to the SSD.

Slide the SSD with the MicroSATA cable into the SSD holder.

Reconnect all the cables.

Next steps
1

Install the system board assembly.

Reconnect the peripherals and connect the system to the electrical outlet.

Turn on the system, including any attached peripherals.

Related links
Safety instructions
Installing the system board assembly

Installing and removing system components

DC to DC board
DC to DC board is a power regulating board that supplies power to the 1.8 inch SSD.

Removing the DC to DC board
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.
1

Follow the safety guidelines listed in the Safety instructions section.

Turn off the system, including any attached peripherals.

Disconnect the system from the electrical outlet and disconnect the peripherals.

Remove the system board assembly.

Steps
1
Disconnect all the cables.
2

Press the space support by using clamper, and lift one side of the DC to DC board.

Repeat step 2 for the other space support, and lift the other side of the DC to DC board.

Remove the DC to DC board out of the BBU bracket.

Figure 31. Removing the DC to DC board
1

BBU Bracket

DC to DC board

Space support (2)

Installing the DC to DC board
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.

Installing and removing system components

Follow the safety guidelines listed in the Safety instructions section.
Steps
1
Align the space supports with the holes on the BBU bracket, and press the DC to DC board until the retaining clips flip.

Figure 32. Installing the DC to DC board

BBU Bracket

DC to DC board

space support (2)

Reconnect all the cables.

Next steps
1

Install the system board.

Reconnect the peripherals and connect the system to the electrical outlet.

Turn on the system, including any attached peripherals.

Cable routings for SSD and DC to DC board and LSI 2008
Table 24. Cable routings for SSD and DC to DC Board and LSI 2008
Item

Cable

From (LSI 2008 SAS Mezzanine card)

To (System board)

Mini-SAS cable

Mini-SAS connector 4-7 (J4)

SAS/SATA connectors 4&5

On LSI 2008 SAS Mezzanine Card
Mini-SAS connector 0 - 3 (J3)

Mini-SAS HD Connector 0-3

On LSI 2008 SAS Mezzanine Card
3

MicroSATA cable

4
5

1x4 power cable

1.8-inch SSD

Onboard SATA Connector 5 on the system
board

1.8-inch SSD

DC to DC board (J2)

DC to DC to DC board (J1)

High Power Connector on the system board

Installing and removing system components

Figure 33. Cable routings for SSD and DC to DC Board and LSI 2008
Table 25. Cable routings for SSD and DC to DC Board and LSI 2008
Item

Cable

From (LSI 2008 SAS Mezzanine card)

To (System board)

Mini-SAS cable

Mini-SAS connector 4-7 (J4)

SAS/SATA connectors 4&5

On LSI 2008 SAS Mezzanine Card
Mini-SAS connector 0-3 (J3)

Mini-SAS HD Connector 0-3

On LSI 2008 SAS Mezzanine Card
MicroSATA cable

1x4 power cable

1.8-inch SSD

Onboard SATA Connector 5 on the system
board

1.8-inch SSD

DC to DC board (J2)

DC to DC to DC board (J1)

High Power Connector on the system board

SATADOM
Removing the SATADOM
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.
1

Follow the safety guidelines listed in the Safety instructions section.

Turn off the system, including any attached peripherals.

Disconnect the system from the electrical outlet and disconnect the peripherals.

Steps
1
Disconnect the power cable from the SATADOM and the system board.
2

Using a screwdriver, press the metal latch to release the SATADOM.

Installing and removing system components

Holding the SATADOM by its edges, pull the SATADOM until the card edge connector disengages from the onboard SATA connector 5
on the system board.

Figure 34. Removing the SATADOM
1

system board assembly

metal latch

SATADOM

Related links
Safety instructions
Removing the system board assembly

Installing the SATADOM
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.
Follow the safety guidelines listed in the Safety instructions section.
Steps
1
Holding the SATADOM by its edges, position it so that the card edge connector aligns with the onboard SATA connector 5 on the
system board.
2

Press the SATADOM with your thumbs until it is fully seated.

Reconnect all the cables.

Next steps
1

Reconnect the peripherals and connect the system to the electrical outlet.

Turn on the system, including any attached peripherals.

Related links
Safety instructions
Installing the system board assembly

Installing and removing system components

Cable routing for SATADOM and LSI 2008

Figure 35. Cable Routing for SATADOM and LSI 2008
Table 26. Cable Routing for SATADOM and LSI 2008
Item

Cable

From (LSI 2008 SAS Mezzanine Card)

To (System Board)

Mini-SAS cable

Mini-SAS connector 4-7 (J4)

SAS/SATA connectors 4&5

On LSI 2008 SAS Mezzanine Card
Mini-SAS connector 0-3 (J3)

Mini-SAS HD Connector 0-3

On LSI 2008 SAS Mezzanine Card
SATADOM power
cable

SATADOM

HDD Power Connector on the system board

Power supply units
NOTE: Configurations higher than indicated in the table may change the PSU mode to non-redundant. In non-redundant mode if
the power requirement exceeds the installed system power capacity, the BIOS will throttle the processors. Also, since Processor
Power Capping is enabled, processor throttling occurs on configurations that exceed the cap value.
NOTE: Both the PSUs are hot swappable, and they can support hot swap in any condition if the system has power throttling
feature.
The following table lists the maximum supported configuration where power supply unit (PSU) redundancy is guaranteed:
Table 27. PSUs configuration
PSU

Four system boards

1400 W

Up to two 120 W processor per system board, three hard drives per system board, and four memory modules per
system board

1600 W

Up to two 120 W processor per system board, three hard drivesper system board, and eight memory modulesper
system board

Installing and removing system components

Removing a power supply unit
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.
CAUTION: The system requires at least one power supply unit (PSU) to operate normally.
1

Follow the safety guidelines listed in the Safety instructions section.

Turn off the system, including any attached peripherals.

Disconnect the power cable from the power source and the PSU, and disconnect the peripherals.

Steps
Press the release lever and by using the handle, slide the PSU out of the system.
NOTE: Removing the PSU may require considerable force.

Figure 36. Removing and installing a PSU
1

PSU

handle

Related links
Safety instructions

Installing and removing system components

release lever

Installing a power supply unit
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.
CAUTION: The system requires at least one power supply unit (PSU) to operate normally.
Verify that both PSUs are of the same type and have the same maximum output power.
NOTE: The maximum output power is printed on the PSU label.
Follow the safety guidelines listed in the Safety instructions section.
Steps
Slide the new PSU into the chassis until the PSU until is fully seated and the release lever snaps into place.
Next steps
Connect the power cable to the PSU and plug the cable into a power outlet.
NOTE: When installing a new PSU in a system with two PSUs, allow several seconds for the system to recognize the PSU and
determine its status.
Related links
Safety instructions

System board tray
Removing the system board tray
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.
Follow the safety guidelines listed in the Safety instructions section.
Steps
1
Remove the screw that secures the retaining latch.
2

Press the retaining latch and slide the system board tray out of the chassis.

Installing and removing system components

Figure 37. Removing and installing a system board tray
1

retaining latch

system board tray

screw

Related links
Safety instructions

Installing the system board tray
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.
Follow the safety guidelines listed in the Safety instructions section.
Steps
1
Slide the system board tray into the chassis until it snaps into place.
2

Replace the screw that secures the retaining latch.

Related links
Safety instructions

Installing and removing system components

System board assembly
Removing the system board assembly
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.
1

Follow the safety guidelines listed in the Safety instructions section.

Turn off the system, including any attached peripherals.

Disconnect the system from the electrical outlet and disconnect the peripherals.

Disconnect all the external cables from the system board.

Steps
1
Remove the screw that secures the retaining latch.
2

Press the retaining latch and by using the handle, slide the system board assembly out of the chassis.

Figure 38. Removing and installing a system board assembly
1

retaining latch

screw

handle

system board assembly

Related links
Safety instructions

Installing the system board assembly
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.
Follow the safety guidelines listed in the Safety instructions section.

Installing and removing system components

Steps
1
Slide the system board assembly into the chassis until it snaps into place.
2

Replace the screw that secures the retaining latch.

Next steps
1

Reconnect all the external cables to the system board.

Reconnect the peripherals and connect the system to the electrical outlet.

Turn on the system, including any attached peripherals.
NOTE: To add the service tag of the system board to match the service tag of the physical node, contact technical
support.

Related links
Safety instructions

Cooling shroud
The cooling shroud has aerodynamically placed openings that direct the airflow across the entire system. The airflow passes through all the
critical parts of the system, where the vacuum pulls air across the entire surface area of the heat sink, thus allowing increased cooling.

Removing the cooling shroud
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.
1

Follow the safety guidelines listed in the Safety instructions section.

Turn off the system, including any attached peripherals.

Disconnect the system from the electrical outlet and disconnect the peripherals.

Remove the system board assembly.

Steps
Press the four latches along the direction of the arrows, and then lift the cooling shroud out of the system board assembly.

Installing and removing system components

Figure 39. Removing the cooling shroud
1

cooling shroud

system board assembly

Related links
Safety instructions
Removing the system board assembly

Installing the cooling shroud
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.
Follow the safety guidelines listed in the Safety instructions section.
Steps
Replace the cooling shroud into the system board assembly. Make sure that the four latches are properly engaged with the heat sink
bases and the latches click in place.
NOTE: When installing the cooling shroud, make sure the arrow of the mark on the cooling shroud points to processor 1,
and keep the flat surface of the cooling shroud horizontal.

Installing and removing system components

Figure 40. The top view of the installed cooling shroud
Next steps
1

Install the system board assembly.

Reconnect the peripherals and connect the system to the electrical outlet.

Turn on the system, including any attached peripherals.

Related links
Safety instructions
Installing the system board assembly

Heat sinks
The heat sink transfers heat away form the processor as the processor is unable to dissipate sufficient heat to moderate this temperature.
The heat sink is designed to maximize its surface area in contact with the cooling medium surrounding it, such as the air. Thermal grease
improve the heat sink's performance by filling air gaps between the heat sink and the heat spreader on the processor.

Removing the heat sink
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.
NOTE: Place the foolproof pins of two processor heat sinks facing inside.
1

Follow the safety guidelines listed in the Safety instructions section.

Turn off the system, including any attached peripherals.

Disconnect the system from the electrical outlet and disconnect the peripherals.

Remove the system board assembly.
WARNING: The heat sink may be hot to touch for some time after the system has been powered down. Allow the heat
sink to cool before removing it.

Installing and removing system components

CAUTION: Never remove the heat sink from a processor unless you intend to remove the processor. The heat sink is
necessary to maintain proper thermal conditions.
Steps
1
Using a Phillips screwdriver, loosen one of the heat sink retention screws.
Wait for 30 seconds for the heat sink to loosen from the processor.
2

Remove the other heat sink retention screws.

Lift the heat sink off the processor and set the heat sink aside with thermal grease side facing up.

Figure 41. Removing and installing the heat sink
1

screw (4)

heat sink

Related links
Safety instructions
Removing the system board assembly

Installing the heat sink
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.
Follow the safety guidelines listed in the Safety instructions section.
Steps
1
Using a clean lint-free cloth, remove the thermal grease from the heat sink.
2

Apply new thermal grease evenly to the center of the top of the new processor.
CAUTION: Using excess thermal grease can cause grease to contact the processor shield, which can cause
contamination of the processor socket.

Place the heat sink on the processor.

Using a Phillips screwdriver, tighten the heat sink retention screws.

Installing and removing system components

Next steps
Replace the system board assembly.
Related links
Safety instructions
Installing the system board assembly

Processors
The processor contains memory, peripheral interfaces, and other components of the system. It may have multiple cores. The system may
have multiple processors present. The C6320 system board supports the E5-2600 v3 and E5-2600 v4 processor series.

Removing a processor
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.
1

Follow the safety guidelines listed in the Safety instructions section.

Remove the system board assembly.

Remove the heat sink.
CAUTION: The processor is held in its socket under strong pressure. The release lever can spring up suddenly if not
firmly grasped.

Steps
1
Position your thumbs firmly over the processor socket release levers and release the levers from the locked position. Rotate the levers
90 degrees upward until the processor is released from the socket.
2

Rotate the processor shield upward and out of the way.

Lift the processor out of the socket and leave the socket release levers up so that the socket is ready for the new processor.
CAUTION: Be careful not to bend any of the pins on the CPU socket when removing the processor. Bending the pins
can permanently damage the system board. Be sure to properly align the process or notch to the socket and insert
straight down. Do not move from side to side.

Installing and removing system components

Figure 42. Removing and installing a processor
1

processor shield

processor

notch in processor (4)

socket key (4)

socket release lever (2)

CPU socket

Related links
Safety instructions
Removing the system board assembly
Removing the heat sink

Installing a processor
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.
NOTE: When installing only one processor, the processor must be installed in the processor 0 (for the socket location, see the
System board connectors section).
NOTE: If you are upgrading your processors, prior to upgrading your system, download and install the latest system BIOS version
from Dell.com/support/home. Follow the instructions included in the file download to install the update on your system.
1

Follow the safety guidelines listed in the Safety instructions section.

Unpack the processor if it has not been used previously.
NOTE: If the processor has already been used, remove any thermal grease from the top of the processor by using a
lint-free cloth.

Remove the system board assembly.

Steps
1
Align the processor with the socket keys on the CPU socket.

Installing and removing system components

CAUTION: Positioning the processor incorrectly can permanently damage the system board or the processor. Be careful
not to bend the pins in the CPU socket.
2

With the release lever on the processor socket in the open position, align the processor with the socket keys and set the processor
lightly in the socket.
CAUTION: Do not use force to seat the processor. When the processor is positioned correctly, it engages easily into the
socket.

Close the processor shield.

Rotate the socket release lever down until it snaps into place.

Using a clean lint-free cloth, remove the thermal grease from the heat sink.

Apply thermal grease evenly to the center of the top of the new processor.
CAUTION: Using excess thermal grease can cause grease to contact the processor shield, which can cause
contamination of the processor socket.

Place the heat sink on the processor.

Using a Phillips screwdriver, tighten the heat sink retention screws.

Next steps
1

Replace the system board assembly.

Reconnect the system to its electrical outlet and turn on the system, including any attached peripheral devices.

Press F2 to enter the System Setup program, and check that the processor information matches the new system configuration. See
the System setup options at boot section.

Related links
Safety instructions
Removing the system board assembly
Installing the heat sink
Installing the system board assembly
System Setup
C6320 system board connectors

Expansion card assembly and expansion card
The expansion card in computer is a printed circuit board that can be inserted into an expansion slot on the computer system board riser
card to add functionality to the computer system through the expansion bus.
NOTE: A missing or an unsupported expansion card riser logs an SEL event. It does not prevent your system from powering on
and no BIOS POST message or F1/F2 pause is displayed.

Removing the expansion card
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.
1

Follow the safety guidelines listed in the Safety instructions section.

Turn off the system, including any attached peripherals.

Disconnect the system from the electrical outlet and disconnect the peripherals.

Remove the system board assembly.

Installing and removing system components

Steps
1
Remove the screws that secure the expansion card assembly.
2

Lift the expansion card assembly out of the system board assembly.

Figure 43. Removing the expansion card assembly
1

expansion card assembly

system board assembly

screw (4)

Remove the screw that secures the expansion card.

Hold the expansion card by its edges, and carefully remove it from the riser card.
NOTE: If you are removing the card permanently, install an expansion card slot cover over the empty expansion slot
opening, and close the expansion card latch.
NOTE: You must install a filler bracket over an empty expansion slot to maintain Federal Communications Commission
(FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and
airflow inside the system.

Installing and removing system components

Figure 44. Removing the expansion card
1

expansion card slot cover

screw

expansion card

riser card

Related links
Safety instructions
Removing the system board assembly

Installing the expansion card
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.
CAUTION: Expansion cards can only be installed in the slots on the expansion card riser. Do not attempt to install expansion
cards directly into the riser connector on the system board.
1

Follow the safety guidelines listed in the Safety instructions section.

Unpack the expansion card and prepare it for installation. For instructions, see the documentation accompanying the card.

Steps
1
Remove the screws that secure the expansion card assembly.
2

Lift the expansion card assembly away from the system board assembly.

Remove the screw that secures the filler bracket.

Hold the filler bracket by its edges, and carefully remove it from the riser card.
NOTE: Retain this bracket in case you need to remove the expansion card. Filler brackets must be installed over empty
expansion cards slots to maintain FCC certification of the system. The brackets also keep dust and dirt out of the
system and aid in proper cooling and airflow inside the system.

Holding the card by its edges, position the card so that the card edge connector aligns with the riser card on the riser card.

Insert the card edge connector firmly into the riser card until the card is fully seated.

Replace the screw that secures the expansion card.

Installing and removing system components

Place the expansion card assembly into the system board assembly.

Install the screws that secure the expansion card assembly.

Next steps
1

Install the system board assembly.

Reconnect the peripherals and connect the system to the electrical outlet.

Turn on the system, including any attached peripherals.

Related links
Safety instructions
Removing the system board assembly
Installing the system board assembly

PCI-E slot priority
There is no slot priority for PowerEdge C6320 as the C6320 system board has only one PCI-E Gen 3 x8 mezzanine card slot.
For the system with 1U C6320 system board assembly, only one PCI-E card can be installed in the PCI-E Gen3 x16 slot 1.

PERC cards
Dell PowerEdge C6320 supports H330 and 12 Gbps SAS HBA cards. Dell PowerEdge C6320 also supports H730 with processor under 105
W for thermal restrictions.

Removing the PERC card
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.
1

Follow the safety guidelines listed in the Safety instructions section.

Follow the procedure listed in the Before working inside your system section.

Steps
1
Locate the PERC card on the system board.
2

To disconnect the storage controller cable:
a
b

Remove the screws that secure the cable to the card.
Hold the cable on both sides of the cable connector, and pull the cable away from the PERC card.

Angle the card so that the other end of the card disengages from the storage-controller card holder on the system board.

Related links
Safety instructions
Before working inside your system
Installing the PERC card

Installing and removing system components

Installing the PERC card
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.
Follow the safety guidelines listed in the Safety instructions section.
Steps
1
Locate the PERC card connector on the system board and align one end of the card with the card holder on the system board.
CAUTION: To prevent damage to the card, you must hold the card by its edges only.
2

Lower the other end of the card into the card holder on the system board.

Connect the storage controller cable:
a
b

Hold the cable on both sides of the cable connector, and connect to the PERC card.
Attach the crews to secure the cable to the card.

Connect the SAS data cable connector to the card.

Route the SAS data cable through the clip on the card and through the channel on the inner side of the chassis.

Attach the connector labeled "SAS A" to connector SAS A on the backplane, and attach the connector labeled "SAS B" to connector
SAS B on the backplane.

Next steps
Follow the procedure listed in the After working inside your system section.

Riser card
Optional riser cards

Figure 45. 1U riser card for 1U node
1

PCI-E Gen 3 x16

Installing and removing system components

microSD card socket

Removing the riser card
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.
1

Follow the safety guidelines listed in the Safety instructions section.

Turn off the system, including any attached peripherals.

Disconnect the system from the electrical outlet and disconnect the peripherals.

Remove the system board assembly.

Remove the expansion card.

Steps
1
Remove the screws that secure the riser card to the expansion card bracket.
2

Pull the riser card away from the expansion card bracket.

Figure 46. Removing and installing the riser card
1

screw (2)

expansion card bracket

riser card

Related links
Safety instructions
Removing the system board assembly
Removing the expansion card

Installing and removing system components

Installing the riser card
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.
Follow the safety guidelines listed in the Safety instructions section.
Steps
1
Place the riser card into the expansion card bracket.
2

Replace the screws that secure the riser card to the expansion card bracket.

Next steps
1

Install the expansion card.

Install the system board assembly.

Reconnect the peripherals and connect the system to the electrical outlet.

Turn on the system, including any attached peripherals.

Related links
Safety instructions
Installing the expansion card
Installing the system board assembly

Optional mezzanine cards
The optional Mezzanine cards supported on C6320 are:
Table 28. Supported mezzanine cards
Type

Card

HBA/RAID

LSI 2008 mezzanine

Dual Port 1GbE

Powerville

Dual Port 10GbE

Twinville

Single port FDR

ConnectX3 VPI

Dual Port QSFP+

ConnectX3 VPI

Dual Port SFP+

ConnectX3-Pro

Dual Port 10GE

Intel 82599 mezzanine

Dual Port QSFP+

ConnectX4 VPI

Single Port QSFP+

ConnectX4 VPI

Dual Port SFP

ConnectX4 LX

Installing and removing system components

Removing the optional LSI 2008 SAS mezzanine card
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.
NOTE: The LSI 2008 SAS mezzanine card is seated in PCI-E Gen3 x8 mezzanine slot 3 on the system board, which is not active
in 1-processor configuration. See the C6320 system board connectors section.
1

Follow the safety guidelines listed in the Safety instructions section.

Turn off the system, including any attached peripherals.

Disconnect the system from the electrical outlet and disconnect the peripherals.

Remove the system board assembly.

Steps
1
Disconnect all the cables from the mezzanine card.
2

Remove the screws that secure the LSI 2008 SAS mezzanine card.

Lift the mezzanine card out of the system-board assembly.

Figure 47. Removing and installing the LSI 2008 SAS mezzanine card
1

screw (3)

LSI 2008 SAS mezzanine card

card bridge card

system board assembly

Related links
Safety instructions
C6320 system board connectors

Installing and removing system components

Installing the optional LSI 2008 SAS mezzanine card
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.
Follow the safety guidelines listed in the Safety instructions section.
Steps
1
Place the LSI 2008 SAS mezzanine card on the system board assembly.
2

Install the screws that secure the LSI 2008 SAS mezzanine card.

Reconnect all the cables to the LSI 2008 SAS mezzanine card.

Next steps
1

Install the system board assembly.

Reconnect the peripherals and connect the system to the electrical outlet.

Turn on the system, including any attached peripherals.

Related links
Safety instructions
Installing the system board assembly

Cable routing for LSI 2008 SAS mezzanine card
1

Connect the mini-SAS/SGPIO cable to the LSI 2008 SAS Mezzanine card, and connect the other end of the cable to the
corresponding connectors on the system board.

Connect the mini-SAS cable to the LSI 2008 SAS Mezzanine card, and connect the other end of the cable to the corresponding
connector on the system board.
NOTE: The SGPIO cable must be connected before the LSI 2008 SAS Mezzanine card is installed.

Figure 48. Cable routing for LSI 2008 SAS mezzanine card

Installing and removing system components

Table 29. Cable routing for LSI 2008 SAS mezzanine card
Item

Cable

From (LSI 2008 SAS
mezzanine card)

To (system board)

Mini-SAS/SGPIO cable

Mini-SAS connector 4-7 (J4)

SAS/SATA input connector 4
and SAS/SATA input connector
5

Mini-SAS cable

Mini-SAS connector 0-3 (J3)

Mini SAS HD connector 0-3

Press down on the cables, and ensure the cables are routed lower than the height of the CPU heat sinks.

Figure 49. Cable routing down for LSI 2008 SAS mezzanine card (1U node)

Removing the 1GbE mezzanine card
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.
NOTE: The 1GbE mezzanine card is seated in PCI-E Gen3 x8 mezzanine slot 3 on the system board, which is not active in a one
processor configuration. See the C6320 system board connectors section.
1

Follow the safety guidelines listed in the Safety instructions section.

Turn off the system, including any attached peripherals.

Disconnect the system from the electrical outlet and disconnect the peripherals.

Remove the system board assembly.

Disconnect all the cables from the 1GbE mezzanine card.

Steps
1
Remove the screws that secure the expansion card bracket.
2

Lift the expansion card bracket out of the system board assembly.

Installing and removing system components

Figure 50. Removing and installing the expansion card bracket
1

screw (3)

system board assembly

expansion card bracket

Remove the screws that secure the 1GbE mezzanine card assembly.

Lift the 1GbE mezzanine card assembly away from the card bridge board on the system board.

Figure 51. Removing and installing the 1GbE mezzanine card assembly
1

screw (4)

1GbE mezzanine card assembly

mezzanine card bridge board

system board assembly

Remove the screws that secure the 1GbE mezzanine card to the bracket.

Remove the 1GbE mezzanine card from the bracket.

Installing and removing system components

Figure 52. Removing and installing the 1GbE mezzanine card
1

screw (2)

1GbE mezzanine card

mezzanine card bracket

Related links
Safety instructions
C6320 system board connectors
Removing the system board assembly

Installing the 1GbE mezzanine card
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.
Follow the safety guidelines listed in the Safety instructions section.
Steps
1
Attach the 1GbE mezzanine card to the bracket by aligning the four ports to the corresponding port slots on the bracket.
2

Install the screws to secure the 1GbE mezzanine card to the bracket.

Install the 1GbE mezzanine card assembly to the card bridge board on the system board assembly.

Install the screws to secure the 1GbE mezzanine card assembly to the system board assembly.

Place the expansion card bracket into the system board assembly.

Replace the screws that secure the expansion card bracket.
NOTE: For more information about setting VLAN in VMware for 1GbE mezzanine card, see VMware* vSphere ESX 5.x
iSCSI Boot Support with VLANs.

Next steps
1

Reconnect all the cables to the 1GbE mezzanine card.

Replace the system board assembly.

Reconnect the peripherals and connect the system to the electrical outlet.

Installing and removing system components

Turn on the system, including any attached peripherals.

Related links
Safety instructions
Installing the system board assembly

Removing the 10GbE mezzanine card
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.
NOTE: The 10GbE mezzanine card is seated in PCI-E Gen3 x8 mezzanine slot 3 on the system board, which is not active in 1processor configuration. See the C6320 system board connectors section.
1

Follow the safety guidelines listed in the Safety instructions section.

Turn off the system, including any attached peripherals.

Disconnect the system from the electrical outlet and disconnect the peripherals.

Remove the system board assembly.

Steps
1
Disconnect all the cables from the 10GbE mezzanine card.
2

Remove the screws that secure the expansion card bracket.

Lift the expansion card bracket out of the system board assembly.

Figure 53. Removing and installing the expansion card bracket
1

screw (3)

system board assembly

expansion card bracket

Remove the screws that secure the 10GbE mezzanine card assembly.

Lift the 10GbE mezzanine card assembly away from the card bridge board on the system board.

100

Installing and removing system components

Figure 54. Removing and installing the 10GbE mezzanine card assembly
1

screw (4)

10GbE mezzanine card assembly

mezzanine card bridge board

system board assembly

Remove the screws that secure the 10GbE mezzanine card to the bracket.

Remove the 10GbE mezzanine card from the bracket.

Figure 55. Removing and installing the 10GbE mezzanine card
1

screw (2)

10GbE mezzanine card

mezzanine card bracket

Related links
Safety instructions
C6320 system board connectors
Removing the system board assembly

Installing and removing system components

101

Installing the 10GbE mezzanine card
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.
Follow the safety guidelines listed in the Safety instructions section.
Steps
1
Attach the 10 GbE mezzanine card to the bracket by aligning the four ports to the corresponding port slots on the bracket.
2

Install the screws to secure the 10GbE mezzanine card to the bracket.

Install the 10 GbE mezzanine card assembly to the card bridge board on the system-board assembly.

Install the screws to secure the 10 GbE mezzanine card assembly to the syste -board assembly.

Place the expansion-card bracket into the system board assembly.

Install the screws that secure the expansion card bracket.
NOTE: For more information about setting VLAN in VMware for 10 GbE mezzanine card, see VMware* vSphere ESX 5.x
iSCSI Boot Support with VLANs.

Next steps
1

Reconnect all the cables to the 10 GbE mezzanine card.

Install the system board assembly.

Reconnect the peripherals and connect the system to the electrical outlet.

Turn on the system, including any attached peripherals.

Related links
Safety instructions
Installing the system board assembly

Mezzanine card bridge board
Removing the mezzanine card bridge board
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.
1

Follow the safety guidelines listed in the Safety instructions section.

Turn off the system, including any attached peripherals.

Disconnect the system from the electrical outlet and disconnect the peripherals.

Remove the system board assembly.

Remove the mezzanine card.

Steps
Pull the mezzanine card bridge board away from the mezzanine slot on the system board.

102

Installing and removing system components

Figure 56. Removing and installing the mezzanine card bridge board
1

system board assembly

mezzanine card bridge board

Related links
Safety instructions
Removing the system board assembly
Removing the optional LSI 2008 SAS mezzanine card
Removing the 1GbE mezzanine card
Removing the 10GbE mezzanine card

Installing the mezzanine card bridge board
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.
Follow the safety guidelines listed in the Safety instructions section.
Steps
Install the mezzanine card bridge board into the mezzanine slot on the system board.
Next steps
1

Install the mezzanine card.

Install the system board assembly.

Reconnect the peripherals and connect the system to the electrical outlet.

Turn on the system, including any attached peripherals.

Installing and removing system components

103

Related links
Safety instructions
Installing the optional LSI 2008 SAS mezzanine card
Installing the 1GbE mezzanine card
Installing the 10GbE mezzanine card
Installing a system board
Installing the system board assembly

System memory
System memory holds the instructions that the processor executes. Each system board has sixteen DDR4 memory module sockets for the
installation of up to sixteen registered DDR4-2400 MHz (2400 MHz at 2 memory modules per channel) memory modules to support
processor 1 and processor 2. For the location of the memory modules, see the C6320 system board connectors section.
Related links
C6320 system board connectors

Memory slot features
•

Support 8 channels, 16 DDR4 registered DIMMs (RDIMMs)

•

Speed up to 2400 MT/s

•

Maximum capacities: 512 GB with 32 GB RDIMM

•

Supports DDR4

•

Supports Error Correction Code (ECC)
NOTE: Linux operating system does not support the S4 (hibernation) mode.

Supported memory module configuration
For the sequence of the 16 memory-module sockets, the system requires at least one memory module installed on processor 1’s DIMM slot
1 in order to boot up. When you insert the memory modules, always start with CHA_A1. The optimized memory module installation
sequence is 1, 2, 3, 4, 5, 6, 7, and 8.

Figure 57. DIMM slot locations

104

Installing and removing system components

Table 30. Memory module configurations for single processor
Processor 1
Memory
modules

CHA

CHB

CHC

CHD

√

‒

√

‒

√

‒

√

‒

√

‒

√

‒

√

‒

√

‒

√

‒

√

‒

√

‒

√

‒

√

Table 31. Memory module configurations for dual processors
Processor 1
Memory
modules

CHA

CHB

CHC

CHD

√

‒

√

‒

√

‒

√

‒

√

‒

√

‒

√

‒

√

‒

√

‒

√

‒

√

Table 32. Memory module configurations for dual processors
Processor 2
Memory
modules

CHA

CHB

CHC

CHD

√

‒

√

‒

√

‒

√

‒

√

‒

√

‒

√

‒

√

‒

√

‒

√

‒

√

Installing and removing system components

105

Removing the memory modules
Prerequisites
WARNING: The memory modules are hot to the touch for some time after the system has been powered down. Allow time for
the memory modules to cool before handling them. Handle the memory modules by the card edges and avoid touching the
components on the memory module.
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.
1

Follow the safety guidelines listed in the Safety instructions section.

Turn off the system, including any attached peripherals.

Disconnect the system from the electrical outlet and disconnect the peripherals.

Remove the system board assembly.

Remove the cooling shroud.

Steps
1
Locate the memory module sockets.
CAUTION: Handle each memory module only on either card edge, ensuring not to touch the middle of the memory
module. To avoid damaging components on the memory module, remove only one memory module at a time.
2

Simultaneously press down and out on the ejectors at both ends of the memory module socket until the memory module is released
from the socket.

Lift the memory module out of the socket by holding the memory module only by its edges.

Figure 58. Removing a memory module
1

memory module

Related links
Safety instructions
Removing the system board assembly
Removing the cooling shroud

106

Installing and removing system components

memory module socket ejector (2)

Installing the memory modules
Prerequisites
WARNING: The memory modules are hot to the touch for some time after the system has been powered down. Allow time for
the memory modules to cool before handling them. Handle the memory modules by the card edges and avoid touching the
components on the memory module.
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.
Follow the safety guidelines listed in the Safety instructions section.
Steps
1
Press down and out on the ejectors on each end of the memory module socket.
2

Align the memory module correctly with the alignment key of the memory module socket.

Press down firmly on the memory module with your thumbs until the module snaps into place.
CAUTION: Even pressure during insertion must be applied at both ends of the module simultaneously to prevent
damage to the socket. No pressure should be applied to the center of the module.

Complete the latching of the module into the socket by applying inward pressure to the socket ejectors to ensure that the ejectors are
in a locked position. When the memory module is properly seated in the socket, the ejectors on the memory module socket align with
the ejectors on other identical sockets that have memory modules installed.

Figure 59. Installing a memory module
1

memory module

memory module socket ejector (2)

alignment key

Next steps
1

Install the cooling shroud.

Install the system board assembly.

Press F2 to enter System Setup, and check the System Memory setting.

If the value is incorrect, one or more of the memory modules may not be installed properly. Ensure that the memory modules are firmly
seated in the sockets.

Installing and removing system components

107

Run the system memory test in the system diagnostics.

Related links
Safety instructions
Installing the cooling shroud
Installing the system board assembly

System battery
The system battery is used for low-level system functions like powering the real-time clock and storing the computer’s BIOS settings.

Replacing the system battery
Prerequisites
WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or
equivalent type recommended by the manufacturer. See your safety information for additional information.
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.
1

Follow the safety guidelines listed in the Safety instructions section.

Turn off the system, including any attached peripherals.

Disconnect the system from the electrical outlet and peripherals.

Remove the system board assembly.

Remove the cooling shroud.

Remove the expansion card assembly.

Steps
1
Push the battery latch and lift the battery out of the connector.
CAUTION: To avoid damage to the battery connector, you must firmly support the connector while installing or
removing a battery.
2

Hold the new battery with the "+" facing the positive side of battery connector.

Insert the battery into the battery holder until it is seated in place.

108

Installing and removing system components

Figure 60. Replacing the system battery
1

system battery

battery latch

negative side of battery connector

Next steps
1

Replace the system board assembly.

Reconnect the system to the electrical outlet.

Turn on the system, including any attached peripherals.

Enter System Setup to confirm that the battery is operating properly. See the System setup section.

In System Setup, enter correct time and date in the Time and Date fields.

Exit System Setup.

Related links
Safety instructions
Removing the system board assembly
Removing the cooling shroud
Removing the expansion card
Installing the system board assembly
System Setup

System board
Removing a system board
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.

Installing and removing system components

109

Follow the safety guidelines listed in the Safety instructions section.

Turn off the system, including any attached peripherals.

Disconnect the system from the electrical outlet and disconnect the peripherals.

Remove the system board assembly.

Remove the cooling shroud.

Remove the expansion card assembly.

Remove the heat sinks.

Remove the memory modules.

If installed, remove the SAS mezzanine card, 1 GbE mezzanine card, or 10 GbE mezzanine card.

Disconnect all the cables from the system board.

Steps
1
Remove the screws that secure the system board to the system board assembly and then slide the system board.
CAUTION: Do not lift the system board by holding a memory module, processor, or other components.
2

Hold the system board by the edges and lift the system board away from the system board assembly.

Figure 61. Removing and installing the system board
1

screw (8)

system board assembly

Related links
Safety instructions
Removing the system board assembly
Removing the cooling shroud
Removing the expansion card
Removing the heat sink
Removing the memory modules
Removing the optional LSI 2008 SAS mezzanine card
Removing the 1GbE mezzanine card
Removing the 10GbE mezzanine card

110

Installing and removing system components

system board

Installing a system board
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.
Follow the safety guidelines listed in the Safety instructions section.
Steps
1
Holding the system board by the edges, slide the system board into the system board assembly.
2

Install the screws to secure the system board to the system board assembly.

Next steps
1

Install the Trusted Platform Module (TPM). For information how to install the TPM, see the Installing the Trusted Platform Module
section. For more information on the TPM, see the Trusted Platform Module section.
NOTE: The TPM plug-in module is attached to the system board and cannot be removed. A replacement TPM plug-in
module will be provided for all system board replacements where a TPM plug-in module was installed.

Transfer the processors to the new system board.

Remove the memory modules and transfer them to the same locations on the new board.

Replace the heat sinks.

Install the expansion card assembly.

If applicable, install the SAS mezzanine card, 1 GbE mezzanine card, or 10 GbE mezzanine card.

Connect all the cables to the system board.

Install the cooling shroud.

Follow the procedure listed in the After working inside your system section.

Import your new or existing iDRAC Enterprise license. For more information, see Integrated Dell Remote Access Controller User's
Guide, at Dell.com/esmmanuals.

Ensure that you:
a

Use the Easy Restore feature to restore the Service Tag. For more information, see the Easy restore section.

If the Service Tag is not backed up in the backup flash device, enter the system Service Tag manually. For more information, see
the Entering the system Service Tag section.

Update the BIOS and iDRAC versions.

Re-enable the Trusted Platform Module (TPM). For more information, see the Re-enabling the Trusted Platform Module (TPM)
section.

Related links
Safety instructions
Removing a processor
Installing a processor
Removing the memory modules
Installing the memory modules
Installing the heat sink
Installing the expansion card
Installing the optional LSI 2008 SAS mezzanine card
Installing the 1GbE mezzanine card
Installing the 10GbE mezzanine card
Installing the cooling shroud
Installing the system board assembly

Installing and removing system components

111

Entering the system Service Tag by using System Setup
1

Turn on the system.

Press F2 to enter System Setup.

Click Service Tag Settings.

Enter the Service Tag.
NOTE: You can enter the Service Tag only when the Service Tag field is empty. Ensure that you enter the correct
Service Tag. After the Service Tag is entered, it cannot be updated or changed.

Click Ok.

Restoring the Service Tag by using the Easy Restore feature
The Easy Restore feature enables you to restore your system’s Service Tag, license, UEFI configuration, and the system configuration data
after replacing the system board. All data is automatically backed up in a backup flash device. If BIOS detects a new system board and the
Service Tag in the backup flash device, BIOS prompts the user to restore the backup information.
1

Turn on the system.
If BIOS detects a new system board, and if the Service Tag is present in the backup flash device, BIOS displays the Service Tag, the
status of the license, and the UEFI Diagnostics version.

Perform one of the following steps:
After the restore process is complete, BIOS prompts to restore the system configuration data.

Perform one of the following steps:
•

Press Y to restore the system configuration data.

•

Press N to use the default configuration settings.

After the restore process is complete, the system restarts.

Cable routing for onboard SATA cables (1U node)
1

Connect the onboard SATA cables to the system board, and connect the other end of the cable to the corresponding connectors on
the system board.

Figure 62. Cable routing for onboard SATA cables (1U node)

112

Installing and removing system components

Table 33. Cable routing for onboard SATA cables (1U node)
Item

Cable

From (system board)

To (system board)

Onboard SATA cable

Onboard SATA output
connector 0

SAS/SATA input connector 0

Onboard SATA cable

Onboard SATA connectors 4&5 SAS/SATA input connectors
4&5

Press down on the cables, and ensure the cables are routed lower than the height of the processor heat sinks.

Figure 63. Cable routing down for onboard SATA cables (1U node)

Trusted Platform Module
Trusted Platform Module (TPM) is a dedicated microprocessor designed to secure hardware by integrating cryptographic keys into devices.
A software can use a Trusted Platform Module to authenticate hardware devices. As each TPM chip has a unique and secret RSA key
burned in as it is produced, it can perform the platform authentication.
CAUTION: Do not attempt to remove the Trusted Platform Module (TPM) from the system board. After the TPM is installed, it is
cryptographically bound to that specific system board. Any attempt to remove an installed TPM breaks the cryptographic
binding, and it cannot be re-installed or installed on another system board.
NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures must be performed only by Dell certified
service technicians.

Installing the Trusted Platform Module
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.
1

Follow the safety guidelines listed in the Safety instructions section.

Installing and removing system components

113

Follow the procedure listed in the Before working inside your system section.

Steps
1
Locate the TPM connector on the system board.
NOTE: To locate the TPM connector on the system board, see the System board connectors section.
2

Align the edge connectors on the TPM with the slot on the TPM connector.

Insert the TPM into the TPM connector such that the plastic rivet aligns with the slot on the system board.

Press the plastic rivet until the rivet snaps into place.

Figure 64. Installing the TPM
1

rivet slot on the system board

plastic rivet

TPM

TPM connector

Next steps
1

Install the system board.

Follow the procedure listed in the After working inside your system section.

Initializing the TPM for BitLocker users
Initialize the TPM.
For more information about initializing the TPM, see http://technet.microsoft.com/en-us/library/cc753140.aspx.
The TPM Status changes to Enabled, Activated.

Initializing the TPM for TXT users
1

While booting your system, press F2 to enter System Setup.

On the System Setup Main Menu screen, click System BIOS → System Security Settings.

From the TPM Security option, select On with Pre-boot Measurements.

From the TPM Command option, select Activate.

Save the settings.

Restart your system.

Enter System Setup again.

On the System Setup Main Menu screen, click System BIOS → System Security Settings.

From the Intel TXT option, select On.

114

Installing and removing system components

Power distribution boards
The power distribution board is a board that connects the redundant power supplies to the system board. The power distribution board
(PDB) is only supported in systems with redundant power supplies. This system has two power distribution boards (PDB). The procedure
to remove and install both the power PDBs is similar. To access the PDB 2 at the bottom, remove the PDB 1 at the top.

Removing the power distribution board 1
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.
1

Follow the safety guidelines listed in the Safety instructions section.

Follow the procedure listed in the Before working inside your system section.

Remove the power supply units.

Steps
1
Disconnect all the cables from the power distribution board 1 (PDB 1).
Observe the routing of the cable on the chassis as you remove them from the system. You must route these cables properly when you
replace them to prevent the cables from being pinched or crimped.
2

Remove the screw that secures the power cable cover to the PDB 1.

Lift it up straight from the locking hole on the PDB 1. Then, lift it completely out of the PDB 1.

Figure 65. Removing and installing the power cable cover
1
4

screw

power cable cover

Remove the screws that secure the power cables to the PDB 1.

Installing and removing system components

115

Figure 66. Removing and installing the power cables
1

screw (4)

Remove the screws that secure the PDB 1 to the system.

Lift the PDB 1 away from the system.

power cables (4)

screw (8)

Figure 67. Removing and installing the PDB 1
1

PDB 1

Lift the PDB connector from the system.

Disconnect all the cables from the PDB 2.

Remove the power cable cover from the PDB 2.

Remove the four power cables from the PDB 2.

Remove the screws that secure the PDB 2 to the system.

Lift the PDB 2 out of the system.

116

Installing and removing system components

Related links
Safety instructions
Before working inside your system
Removing the system cover
Installing the power distribution board 1

Removing the power distribution board 2
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.
1

Follow the safety guidelines listed in the Safety instructions section.

Follow the procedure listed in the Before working inside your system section.

Remove the power supply units.

Remove the power distribution board 1 (PDB 1)

Steps
1
Lift the PDB connector from the system.

Figure 68. Removing and installing the PDB connector
1

PDB connector

Disconnect all the cables from the PDB 2.

Remove the screw that secures the power cable cover to the PDB.

Remove the power cable cover from the PDB 2.

Remove the screws that secure the power cables to the PDB 2

Remove the screws that secure the PDB 2 to the system.

Lift the PDB 2 out of the system.

PDB 2

Installing and removing system components

117

Figure 69. Removing and installing a PDB 2
1

screw (4)

PDB 2

Related links
Safety instructions
Before working inside your system
Removing the system cover
Removing the power distribution board 2

Installing the power distribution board 2
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.
CAUTION: If removed, you must replace the power distribution board 2 (PDB 2) and the power distribution board-connector
before replacing the power distribution board 1 (PDB 1).
Follow the safety guidelines listed in the Safety instructions section.
Steps
1

Align the screw holes on the PDB 2 with the holes on the chassis.
NOTE: To install the PDB 2, angle the board during installation.

Install the screws that secure the PDB 2 to the system.

Install the power distribution board connector.

Connect the power cables to the PDB 2 by using screws.

Connect all the other cables to the PDB 2.
You must route these cables properly through the tabs on the chassis to prevent them from being pinched or crimped.

Next steps
Install the PDB 1

118

Installing and removing system components

Related links
Safety instructions
Installing the power distribution board 1
After working inside your system

Installing the power distribution board 1
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.
CAUTION: If removed, you must replace the power distribution board 2 (PDB 2) and the power distribution board-connector
before replacing the power distribution board 1 (PDB 1).
Follow the safety guidelines listed in the Safety instructions section.
Steps
1
Lower the PDB 1 such that the slot at the bottom of the PDB 1 inserts into the PDB connector on the PDB 2.
When the slot at the bottom of the PDB 1 inserts into the PDB connector on the PDB 2, the screw holes align with the holes on the
chassis.
2

Install the screws that secure the PDB 1 to the system.

Secure the power cables to the PDB 1 by using the screws.

Connect all the cables to the PDB 1.
You must route these cables properly through the tabs on the chassis to prevent them from being pinched or crimped.

Next steps
1

Install the power supply units.

Follow the procedure listed in the After working inside your system section.

Related links
Safety instructions
Installing the system cover
After working inside your system

Installing and removing system components

119

Cable routing for the power distribution boards

Figure 70. Cable routing−power distribution board 1 (top view)
Table 34. Cable routing−power distribution board 1 (top view)
Item

120

Cable

From (power distribution
boards)

Hard-drive backplane power
cable

Hard-drive backplane power
connector (J84)

Backplane

Hard-drive backplane power
cable

Hard-drive backplane power
connector (J29)

Backplane

Power distribution board cable

Control connector (J31)

Power distribution board 2

I2C cables

System board control connectors Midplanes
(J5&J6)

Backplane control cable

Hard-drive backplane control
connector (J17)

Backplane

System fan cable

System fan connector (J9)

Cooling fans

12 V power cables

Power distribution board 1/2

Midplanes

Ground power cables

Power distribution board 1/2

Midplanes

Installing and removing system components

Figure 71. Cable routing−power distribution board 2 (bottom)
Table 35. Cable routing−power distribution board 2 (bottom)
Item

Cable

From (power distribution board To
2)

Ground power cables

Power distribution board 1/2

Midplanes

12V power cables

Power distribution board 1/2

Midplanes

Midplanes
In a 3.5 inch hard drive configuration, two midplanes connect the system board to the 3.5 inch hard drive backplane. In a 2.5 inch hard drive
configuration, two midplanes connect the system boards the 2.5-inch hard drive backplane for expander configuration.

Figure 72. Midplane connectors
1

2x17pin control connector for power distribution board 1

mini-SAS connector for system board 3 and 4 (hard drive 5
and 6)

mini-SAS connector for system board 3 and 4 (hard drive 1, 2, 3 4
and 4)

mini-SAS connector for system board 1 and 2 (hard drive 5
and 6)

Installing and removing system components

121

mini-SAS connector for system board 1 and 2 (hard drive 1, 2, 3
and 4)

Removing the midplane
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.
1

Follow the safety guidelines listed in the Safety instructions section.

Follow the procedure listed in the Before working inside your system section.

Remove the system boards.

Remove the cooling fan cage.

Steps
1
Remove the screws that secure the middle wall bracket to the chassis.
2

Lift the middle wall bracket out of chassis.

Disconnect all the cables from the upper midplane.
Observe the routing of the cable on the chassis as you remove them from the system. You must route these cables properly when you
replace them to prevent the cables from being pinched or crimped.

Remove the screw that secures the power cable cover to the upper midplane.

Lift it up straight from the locking hole on the upper midplane. Then, lift it completely out of the upper midplane.

Figure 73. Removing and installing the power cable cover
1
6

122

screw

Remove the screws that secure the power cables to the upper midplane.

Installing and removing system components

power cable cover

Figure 74. Removing and installing the power cables
1

power cables (4)

Remove the screws that secure the upper midplane to the midplane holder.

Lift the upper midplane out.

screw (4)

Figure 75. Removing and installing the upper midplane
1

screw (8)

Remove the screws that secure the midplane holder support to the chassis.

Lift the midplane holder support out of the chassis.

upper midplane

Installing and removing system components

123

Figure 76. Removing and installing the midplane holder support
1

screw (3)

Remove the screws that secure the midplane holder to the chassis.

Lift the midplane holder out of the chassis.

midplane holder support

midplane holder

Figure 77. Removing and installing the midplane holder
1
13

screw (6)

Disconnect all the cables from the lower midplane.
Note the routing of the cable on the chassis as you remove them from the system. You must route these cables properly when you
replace them to prevent the cables from being pinched or crimped.

Remove the power cable cover from the lower midplane.

Remove the four power cables from the lower midplane.

Remove the screws that secure the lower midplane to the chassis.

Lift the lower midplane out of the chassis.

124

Installing and removing system components

Figure 78. Removing and installing the lower midplane
1

screw (8)

lower midplane

Related links
Safety instructions
Before working inside your system
Removing the system cover
Removing the system board assembly
Removing a cooling fan

Installing the midplane
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.
NOTE: You must route the cables properly on the chassis to prevent them from being pinched or crimped.
Follow the safety guidelines listed in the Safety instructions section.
Steps
1
Place the lower midplane into the chassis.
2

Replace the screws that secure the lower midplane to the chassis.

Connect all the cables to the lower midplane.

Secure the screws that secure the power cables to the lower midplane.

Replace the power cable cover to the lower midplane.

Place the midplane holder into the chassis.

Replace the screws that secure the midplane holder to the chassis.

Place the midplane holder support into the chassis.

Replace the screws that secure the midplane holder support to the chassis.

Place the upper midplane on the midplane holder.

Installing and removing system components

125

Replace the screws that secure the midplane to the midplane holder.

Connect all the cables to the upper midplane.

Secure the screws that secure the power cables to the upper midplane.

Replace the power cable cover to the upper lower midplane.

Place the middle wall bracket into the chassis.

Replace the screws that secure the middle wall bracket to the chassis.

Replace the cooling fan cage.
Replace the cooling fans.

Next steps
1

Replace the system boards.

Follow the procedure listed in the After working inside your system section.

Related links
Safety instructions
Installing a cooling fan
Installing the system board assembly
Installing the system cover
After working inside your system

Cable routing–midplane to the hard drive backplane

Figure 79. Cable routing−top midplane to backplane for 12 x3.5-inch hard drive configuration

126

Installing and removing system components

Table 36. Cable routing−bottom midplane to backplane for 12 x3.5-inch hard drive configuration
Item

Cable

From (top midplane)

To (backplane)

Hard drive backplane cable

mini-SAS connector for system
board 1 (hard drive 1, 2, 3 and 4)
(J1)

SATA2 hard drive connectors 1, 2
and 3 for system board 1 (from
top to bottom)

Hard drive backplane cable

mini-SAS connector for system
SATA2 hard drive connectors 1, 2
board 3 (hard drive 1, 2, 3 and 4) and 3 for system board 3 (from
(J3)
top to bottom)

Figure 80. Cable routing−bottom midplane to backplane for 12 x3.5-inch hard drive configurations
Table 37. Cable routing−bottom midplane to backplane for 12 x3.5-inch hard drive configurations
Item

Cable

From (bottom midplane)

To (backplane)

Hard drive backplane cable

mini-SAS connector for system
SATA2 hard drive connectors 1, 2
board 2 (hard drive 1, 2, 3 and 4) and 3 for system board 2 (from
(J1)
top to bottom)

Hard drive backplane cable

mini-SAS connector for system
SATA2 hard drive connectors 1,
board 4 (hard drive 1, 2, 3 and 4) 2, and 3 for system board 4
(J3)
(from top to bottom)

Installing and removing system components

127

Figure 81. Cable routing−top midplane to backplane for 24 x2.5-inch hard drive configuration
Table 38. Cable routing−top midplane to backplane for 24 x2.5-inch hard drive configuration
Item

128

Cable

From (top midplane)

To (backplane)

Hard drive backplane cable

Mini-SAS connector for system
board 1 (hard drive 1, 2, 3 and 4)
(J1)

SATA2 hard drive connectors 1
to 4 for system board 1 (from
right to left)

Hard drive backplane cable

Mini-SAS connector for system SATA2 hard drive connectors 5
board 1 (hard drive 5 and 6) (J2) to 6 for system board 1 (from
right to left)

Hard drive backplane cable

Mini-SAS connector for system SATA2 hard drive connectors 1
board 3 (hard drive 1, 2, 3 and 4) to 4 for system board 3 (from
(J3)
right to left)

Hard drive backplane cable

Mini-SAS connector for system SATA2 hard drive connectors 5
board 3 (hard drive 5 and 6) (J4) to 6 for system board 3 (from
right to left)

Installing and removing system components

Figure 82. Cable routing−bottom midplane to backplane for 24 x2.5-inch hard drive configuration
Table 39. Cable routing−bottom midplane to backplane for 24 x2.5-inch hard drive configuration
Item

Cable

From (bottom midplane)

To (backplane)

Hard drive backplane cable

Mini-SAS connector for system SATA2 hard drive connectors 1
board 2 (hard drive 1, 2, 3 and 4) to 4 for system board 2 (from
(J1)
right to left)

Hard drive backplane cable

Mini-SAS connector for system SATA2 hard drive connectors 5
board 2 (hard drive 5 and 6) (J2) to 6 for system board 2 (from
right to left)

Hard drive backplane cable

Mini-SAS connector for system SATA2 hard drive connectors 1
board 4 (hard drive 1, 2, 3 and 4) to 4 for system board 4 (from
(J3)
right to left)

Hard drive backplane cable

Mini-SAS connector for system SATA2 hard drive connectors 5
board 4 (hard drive 5 and 6) (J4) to 6 for system board 4 (from
right to left)

Installing and removing system components

129

Cable routing for middle plane to 2.5-inch hard drive backplane
for expander configuration

Figure 83. Cable routing−top middle plane to 2.5-inch hard drive for expander configuration
Table 40. Cable routing−top middle plane to 2.5-inch hard drive for expander configuration
Item

130

Cable

From (top middle plane)

To (expander card)

Hard drive backplane cable

Mini-SAS connector for system
board 1 (J3)

Mini-SAS connector ( 0-3) for
system board 1

Hard drive backplane cable

Mini-SAS connector for system
board 3 (J5)

Mini-SAS connector (8-11) for
system board 3

Installing and removing system components

Figure 84. Cable routing−bottom middle plane to 2.5-inch hard drive for expander configuration
Table 41. Cable routing−bottom middle plane to 2.5-inch hard drive for expander configuration
Item

Cable

From (bottom middle plane)

To (expander card)

Hard drive backplane cable

Mini-SAS connector for system
board 2 (J4)

Mini-SAS connector (4-7) for
system board 2

Hard drive backplane cable

Mini-SAS connector for system
board 4 (J6)

Mini-SAS connector (12-15) for
system board 4

Hard drive backplanes
Servers use a backplane to attach hot swappable hard drives. A backplane has pins that pass directly into hard drive sockets without
cables. They may have single connector to connect one disk array controller or multiple connectors that can be connected to one or more
controllers.

Figure 85. Front view of the 3.5 inch hard drive backplane
1

3.5 inch backplane

hard drive connectors 1, 2 and 3 for system board 1 (from top
to bottom)

hard drive connectors 1, 2 and 3 for system board 2 (from top
to bottom)

hard drive connectors 1, 2 and 3 for system board 3 (from
top to bottom)

hard drive connectors 1, 2 and 3 for system board 4 (from top
to bottom)

Installing and removing system components

131

Figure 86. Back view of the 3.5 inch hard drive backplane
1

backplane power connector for power supply unit 1

1x8pin fan controller board connector

SGPIO connector 4 for system board 4

SGPIO connector 3 for system board 3

SGPIO connector 2 for system board 2

SGPIO connector 1 for system board 1

backplane jumper

SATA2 and SAS connectors 1, 2 and 3 for system board 1
(from top to bottom)

SATA2 and SAS connectors 1, 2 and 3 for system board 2 (from 10
top to bottom)

SATA2 and SAS connectors 1, 2 and 3 for system board 3
(from top to bottom)

SATA2 and SAS connectors 1, 2 and 3 for system board 4 (from 12
top to bottom)

backplane power connector for power supply unit 2

Figure 87. Front view of the 2.5 inch hard drive backplane
1

hard drive connectors 1 to 6 for system board 1 (from left to
right)

hard drive connectors 1 to 6 for system board 2 (from left to
right)

hard drive connectors 1 to 6 for system board 3 (from left to
right)

hard drive connectors 1 to 6 for system board 4 (from left to
right)

2.5-inch backplane

Figure 88. Back view of the 2.5 inch hard drive backplane
1

backplane power connector for power supply 1

system fan board connector

SATA2 and SAS connectors 1 to 6 for system board 4 (from
right to left)

SATA2 and SAS connectors 1 to 6 for system board 3 (from
right to left)

SATA2 and SAS connectors 1 to 6 for system board 2 (from
right to left)

SATA2 and SAS connectors 1 to 6 for system board 1 (from
right to left)

SGPIO connector A for system board 1

SGPIO connector B for system board 1

132

Installing and removing system components

SGPIO connector A for system board 2

SGPIO connector B for system board 2

SGPIO connector A for system board 3

SGPIO connector B for system board 3

SGPIO connector A for system board 4

SGPIO Connector B for system board 4

backplane power connector for power supply 2

Removing the hard drive backplane
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.
CAUTION: To prevent damage to the drives and backplane, you must remove the hard drives from the system before removing
the backplane.
CAUTION: You must note the number of each hard drive and temporarily label them before removal so that you can replace them
in the same locations.
NOTE: The removal procedure for 2.5-inch of SATA2 and SAS backplane is similar to the backplane for 3.5-inch hard drive
systems.
NOTE: Observe the routing of the cable on the chassis as you remove them from the system. You must route these cables
properly when you replace them to prevent the cables from being pinched or crimped.
1

Follow the safety guidelines listed in the Safety instructions section.

Follow the procedure listed in the Before working inside your system section.

Remove all the hard drives.

Steps
1
Disconnect all the cables from the backplane.
2

Disconnect the control panel cables from the power distribution board.

Remove the screws that secure the hard drive cage to the chassis.

Installing and removing system components

133

Figure 89. Removing and installing the backplane
1

hard drive cage

Remove the screws that secure the control panel to the chassis.

Remove the hard drive cage from the chassis.

screw (2)

control panel assembly (2)

Figure 90. Removing and installing the hard drive cage
1

hard drive cage

screw (2)

Remove the screws that secure the backplane to the hard drive cage.

Remove the backplane from the hard drive cage.

134

Installing and removing system components

Figure 91. Removing and installing the backplane from the hard drive cage
1

hard drive cage

screw (10)

3.5-inch backplane

Related links
Safety instructions
Before working inside your system
Removing a hard drive
Removing the system cover

Installing the hard drive backplane
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.
NOTE: You must route the cables properly through the tabs on the chassis to prevent them from being pinched or crimped.
Follow the safety guidelines listed in the Safety instructions section.
Steps
1
Install the backplane into the hard drive cage.
2

Install the screws that secure the backplane to the hard drive cage.

Install the hard drive cage into the chassis.

Install the screws that secure the control panel assemblies to the chassis.

Connect all the cables to the backplane.

Next steps
1

Connect the control panel cables to the power distribution board.

Install the screws that secure the hard drive cage.

Install the hard drives.

Installing and removing system components

135

Follow the procedure listed in the After working inside your system section.

Related links
Safety instructions
Installing the system cover
Installing a hard drive into a hard drive carrier
After working inside your system

2.5-inch hard drive expander configuration
In a 2.5 inch hard drive configuration, an expander card connects the system boards to the 2.5-inch hard drive backplane through the
midplane.

Figure 92. Front view of the backplane
1

hard drive connectors 1 to 24 (from left to right)

2.5 inch backplane for expander configuration

Figure 93. Back view of the backplane
1

backplane power connector for power supply 1

expander-card connector 1

expander-card connector 2

backplane power connector for power supply 2

Figure 94. Top view of the 2.5-inch hard drive expander card
1

power control connector

mini-SAS connector (4-7)

mini-SAS connector (12-15)

mini-SAS connector (8-11)

mini-SAS connector (0-3)

136

Installing and removing system components

Following is the replacement procedure of SATA2 and SAS backplane for the 2.5-inch hard drive expander configuration. The configuration
is applicable for up to four system boards and supports up to 24 hard drives. For more information, see the HDD Zoning configuration tool
under Drivers & downloads at Dell.com/support.

Removing the 2.5-inch hard drive backplane for expander
configuration
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.
CAUTION: To prevent damage to the drives and backplane, you must remove the hard drives from the system before removing
the backplane.
CAUTION: You must note the number of each hard drive and temporarily label them before removal so that you can replace them
in the same locations.
NOTE: Observe the routing of the cable on the chassis as you remove them from the system. You must route these cables
properly when you replace them to prevent the cables from being pinched or crimped.
1

Follow the safety guidelines listed in the Safety instructions section.

Follow the procedure listed in the Before working inside your system section.

Remove all the hard drives.

Steps
1
Disconnect all the cables from the backplane and expander card.

Figure 95. Back view of the 2.5-inch hard drive backplane for expander configuration
1

backplane power connector for power supply 1

Expander-card connector 1

Expander-card connector 2

backplane power connector for power supply 2

Installing and removing system components

137

Figure 96. Top view of the expander card
1

power control connector

mini-SAS connector (4-7)

mini-SAS connector (12-15)

mini-SAS connector (8-11)

mini-SAS connector (0-3)

Disconnect control panel cables from the power distribution board.

Remove the screws that secure the hard drive cage to the chassis.

Figure 97. Removing and installing the 2.5-inch hard drive backplane for expander configuration
1

hard drive cage

Remove the screws that secure the control panel to the chassis.

Remove the hard drive cage from the chassis.

138

Installing and removing system components

screw (2)

Figure 98. Removing and installing the 2.5-inch hard drive cage for expander configuration

hard drive cage

screw (2)

control panel assembly (2)

Remove the screws that secure the expander card assembly to the hard drive cage.

Figure 99. Removing and installing the screws that secure the expander card assembly to the hard drive cage
1
7

hard drive cage

screw (6)

Remove the expander card assembly from the hard drive cage.

Installing and removing system components

139

Figure 100. Removing and installing the 2.5-inch hard drive expander card assembly from the hard drive cage
1

hard drive cage

expander card assembly

Remove the screws that secure the backplane for expander configuration to the hard drive cage.

Remove the backplane for expander configuration from the hard drive cage.

Figure 101. Removing and installing the backplane for expander configuration from the hard drive cage
1

hard drive cage

screw (11)

Related links
Safety instructions
Before working inside your system
Removing a hard drive
Removing the system cover

140

Installing and removing system components

2.5-inch hard drive backplane for expander
configuration

Installing the 2.5-inch hard drive backplane for expander
configuration
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.
NOTE: You must route these cables properly through the tabs on the chassis to prevent them from being pinched or crimped.
Follow the safety guidelines listed in the Safety instructions section.
Steps
1
Install the backplane for expander configuration to the hard drive cage.
2

Install the screws that secure the backplane for expander configuration to the hard drive cage.

Install the expander card assembly to the hard drive cage.

Install the screws that secure the expander card assembly to the hard drive cage.

Install the hard drive cage into the chassis.

Install the screws that secure the control panel assemblies to the chassis.

Connect all the cables to the backplane for expander configuration and expander card.

Connect control panel cables to the power distribution board.

Replace the screws that secure the hard drive cage.

Next steps
1

Install the hard drives.

Follow the procedure listed in the After working inside your system section.

Related links
Safety instructions
Installing the system cover
Installing a hard drive into a hard drive carrier
After working inside your system

Control panel
A control panel allows you to manually control the inputs to the server. Normally the control panel has USB and VGA ports, along with the
NMI button, power button, and an optional LCD display unit or diagnostic indicators.

Removing the control panel
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.
NOTE: Observe the routing of the cable on the chassis as you remove them from the system. You must route these cables
properly when you replace them to prevent the cables from being pinched or crimped.

Installing and removing system components

141

Follow the safety guidelines listed in the Safety instructions section.

Follow the procedure listed in the Before working inside your system section.

Remove all the hard drives.

Disconnect all the cables from the backplane.

Disconnect control panel cables from the power distribution board.

Remove the screws that secure the hard drive cage to the chassis.

Steps
1
Remove the screws that secure the control panel assemblies to the chassis.
2

Remove the hard drive cage from the chassis.

Remove the screws that secure the control panel assembly to the hard drive cage.

Remove the control panel assembly from the hard drive cage.

Figure 102. Removing and installing a control panel assembly
1

control panel assembly

Push aside the retention hooks on the control panel assembly.

Remove the control panel from the control panel assembly.

142

Installing and removing system components

screw (2)

Figure 103. Removing and installing a control panel
1

control panel assembly

retention hooks

control panel

Related links
Safety instructions
Before working inside your system
Removing a hard drive
Removing the system cover

Installing the control panel
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.
NOTE: Observe the routing of the cable on the chassis as you remove them from the system. You must route these cables
properly when you replace them to prevent the cables from being pinched or crimped.
Follow the safety guidelines listed in the Safety instructions section.
Steps
1
Push aside the retention hooks on the control panel assembly and place the control panel into the control panel assembly.
2

Install the control panel assembly into the hard drive cage.

Install the screws that secure the control panel assembly to the hard drive cage.

Install the hard drive cage into the chassis.

Install the screws that secure the control panel assemblies to the chassis.

Install the screws that secure the hard drive cage to the chassis.

Connect the control panel cables to the power distribution board.

Next steps
1

Connect all the cables to the backplane.

Installing and removing system components

143

Install the system cover.

Install the hard drives.

Reconnect the system to its electrical outlet and turn on the system, including any attached peripherals.

Related links
Safety instructions
Installing the system cover
Installing a hard drive into a hard drive carrier
After working inside your system

Sensor boards
Removing the sensor board for 3.5-inch hard drive system
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.
NOTE: Observe the routing of the cable on the chassis as you remove them from the system. You must route these cables
properly when you replace them to prevent the cables from being pinched or crimped.
1

Follow the safety guidelines listed in the Safety instructions section.

Follow the procedure listed in the Before working inside your system section.

Remove all the hard drives.

Disconnect all the cables from the backplane.

Disconnect front panel cables from the power distribution board.

Steps
1
Remove the hard drive cage from the chassis.
2

Disconnect the cable from the sensor board.

Remove the screw that secures the sensor board to the hard drive cage.

Remove the sensor board from the hard drive cage.

144

Installing and removing system components

Figure 104. Removing and installing the sensor board
1

sensor board

screw

Related links
Safety instructions
Before working inside your system
Removing a hard drive
Removing the system cover

Installing the sensor board for 3.5-inch hard drive system
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.
NOTE: You must route these cables properly on the chassis to prevent them from being pinched or crimped.
Follow the safety guidelines listed in the Safety instructions section.
Steps
1
Install the sensor board into the hard drive cage.
2

Install the screw that secures the sensor board to the hard drive cage.

Connect the sensor board cable to the sensor board.

Next steps
1

Install the hard drive cage into the chassis.

Install the screws that secure the hard drive cage to the chassis.

Connect all the cables to the backplane.

Connect front panel cables to the power distribution board.

Install the hard drives.

Follow the procedure listed in the After working inside your system section.

Installing and removing system components

145

Related links
Safety instructions
Installing the system cover
Installing a hard drive into a hard drive carrier
After working inside your system

Cable routing for sensor board and control panel for 3.5-inch
hard drive system
1

Connect the Y-shaped cable for sensor board and control panel 2 to the connector on the power distribution board 1, and connect the
other two ends of the cable to the connectors on the sensor board and the control panel 2 respectively.

Connect the control panel cable to the connector on the power distribution board 1, and connect the other end of the cable to the
connector on the control panel 1.

Figure 105. Cable routing−sensor board and control panel

Table 42. Cable routing for sensor board and control panel for 3.5-inch hard drive system
Item

146

Cable

From (power distribution
board)

To (sensor board and control panels)

Sensor board cable Sensor board power
connector (J1)

Sensor board

Front panel cable

Front panel connector (J16)

Front panel 2

Front panel cable

Front panel connector (J18)

Front panel 1

Installing and removing system components

Removing the sensor board for 2.5-inch hard drive system
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.
NOTE: Observe the routing of the cable on the chassis as you remove them from the system. You must route these cables
properly when you replace them to prevent the cables from being pinched or crimped.
1

Follow the safety guidelines listed in the Safety instructions section.

Follow the procedure listed in the Before working inside your system section.

Remove all the hard drives.

Disconnect all the cables from the backplane.

Disconnect control panel cables from the power distribution board.

Remove the hard drive cage from the chassis.

Steps
1
Disconnect the cable from the sensor board assembly.
2

Remove the screw that secures the sensor board assembly to the hard drive cage.

Remove the sensor board assembly from the hard drive cage.

Remove the screw that secures the sensor board to the sensor board holder.

Remove the sensor board from the sensor board holder.

Figure 106. Removing and installing the sensor board
1

screw

sensor board holder

sensor board

Related links
Safety instructions
Before working inside your system
Removing a hard drive
Removing the system cover

Installing and removing system components

147

Installing the sensor board for 2.5-inch hard drive system
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are
shipped with your product.
NOTE: You must route these cables properly on the chassis to prevent them from being pinched or crimped.
Follow the safety guidelines listed in the Safety instructions section.
Steps
1
Replace the sensor board into the sensor board holder.
2

Replace the sensor board assembly into the hard drive cage.

Replace the screw that secures the sensor board to the hard drive cage.

Connect the sensor board cable to the sensor board.

Next steps
1

Replace the hard drive cage into the chassis.

Replace the screws that secure the hard drive cage to the chassis.

Connect all the cables to the backplane.

Connect the control panel cables to the power distribution board.

Install the hard drives.

Follow the procedure listed in the After working inside your system section.

Related links
Safety instructions
Installing the system cover
Installing a hard drive into a hard drive carrier
After working inside your system

Cable routing for sensor board and control panel for 2.5-inch
hard drive system
1

Connect the Y-shaped cable for the sensor board and control panel 2 to the connector on the power distribution board 1, and connect
the other two ends of the cable to the connectors on the sensor board and the control panel 2 respectively.

Connect the control panel cable to the connector on the power distribution board 1, and connect the other end of the cable to the
connector on the control panel 1.

148

Installing and removing system components

Figure 107. Cable routing−sensor board and control panel

Table 43. Cable routing−sensor board and control panel
Item

Cable

From (power distribution
board)

To (sensor board and control panels)

Sensor board cable Sensor board power
connector (J1)

Sensor board

Front panel cable

Front panel connector (J16)

Front panel 2

Front panel cable

Front panel connector (J18)

Front panel 1

Installing and removing system components

149

7
Jumpers and connectors
This topic provides specific information about the system jumpers. It also provides some basic information about jumpers and switches and
describes the connectors on the various boards in the system. Jumpers on the system board help to disable system and setup passwords.
You must know the connectors on the system board to install components and cables correctly.

Topics:
•

C6320 system board connectors

•

LSI 2008 SAS mezzanine card connectors

•

Powerville dual port 1GbE

•

Twinville dual port 10GbE

•

Power distribution board 1 connectors

•

Power distribution board 2 connectors

•

Sensor board connectors

•

Jumper settings

C6320 system board connectors

Figure 108. C6320 system board connectors
Table 44. System board connectors
Item

Connector

Description

USB1

Rear USB connector 1

PCIE_G3_X8 (CPU1)

PCI-E Gen3 x8 mezzanine slot 3 (processor 1)

miniSAS0-3

Mini-SAS connector 0-3

HDD POWER CON

Hard drive power connector

SATA4

Onboard SATA connector 4

SATA5

Onboard SATA connector 5

miniSAS6-9

Mini-SAS connector 6-9

CPU1

Processor 1

DIMM_A1, DIMM_A5, DIMM_A2, DIMM_A6

DIMM sockets for processor 1

150

Jumpers and connectors

Item

Connector

Description

CPU2

Processor 2

DIMM_B1, DIMM_B5, DIMM_B2, DIMM_B6

DIMM sockets for processor 2

SATA5

SAS/SATA connector 5

SATA4

SAS/SATA connector 4

CONTROL_PANEL

Middle plane connector

miniSAS0-3

Mini-SAS HD connector 0-3

HI_PWR_CONN

High-power connector

SGPIO

Serial General Purpose Input/Output (SGPIO) connector

DIMM_B8, DIMM_B4, DIMM_B7, DIMM_B3

DIMM sockets for processor 2

DIMM_A8, DIMM_A4, DIMM_A7, DIMM_A3

DIMM sockets for processor 1

J106

Internal USB connector 2 (left) and USB connector 3
(right)

TPM

Trusted Platform Module (TPM) connector

BHI

System battery

PCIE_G3_X16 (CPU1)

PCI-e Gen3 x16 slot 1 (processor 1)

CPLD_DBG

CPLD debug connector

UART

Universal Asynchronous Receiver/Transmitter (UART)
connector

CPLD_JTAG

Complex Programmable Logic Device (CPLD) JTAG
connector

PCIE_G3_X16 (CPU1)

PCI-E Gen3 x16 Slot 2 (processor 1)

SW2

Power button

VGA1

VGA port

INT_TTL

Internal TTL COM connector

USB_DBG1

USB to serial port

MGMT

LAN management connector

LAN3(BMC)

Management port

CR21

LAN 2 LED

LAN2

LAN 2 port

CR20

LAN 1 LED

LAN1

LAN 1 port

CR3

UID LED

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