Denso Wave orporated UR21MX RFID Table Scanner User Manual 05 Short Term Confidential 1

Denso Wave Incorporated RFID Table Scanner 05 Short Term Confidential 1

Contents

05 (Short-Term Confidential) User Manual-1

                                              RFID table scanner          UR21-MR-01          UR21-MS-01 User’s Manual
                                                © DENSO WAVE INCORPORATED, 2017 All rights reserved. The copyright for this manual is held by DENSO WAVE INCORPORATED. Any copying or reproduction of this material without prior consent is strictly prohibited. QBdirect is a registered trademark of DENSO WAVE INCORPORATED. Windows is a registered trademark of Microsoft Corporation in the United States and other countries. Company names and products are generally the trademark or registered trademark of that company. Specifications are subject to change without notice.
 Introduction .............................................................................. i Customer Registration and Inquiries ........................................................ ii Safety Precautions ...................................................................... iii Cleaning ................................................................................ vi Chapter 1 System Configuration ........................................................ - 1 - 1.1 System Configuration ......................................................... - 1 - 1.2 Items Included in the Package ................................................. - 2 - 1.3 Software Used ............................................................... - 2 - Chapter 2 Names and Functions of the Parts ............................................. - 3 - Controller ....................................................................... - 3 - Antenna ........................................................................ - 4 - Chapter 3 Preparations for Use of the Table Scanner ...................................... - 5 - Connecting the antennas ......................................................... - 5 - Connecting the scanner to the computer (when RS-232C interface used) ................ - 6 - Connecting the scanner to the computer (when USB interface used) .................... - 8 - Chapter 4 How to Read RF Tags ....................................................... - 10 - Chapter 5 RFID Table Scanner Control and Parameter Settings ............................ - 12 - 5.1 Read Control ............................................................... - 12 - 5.2 Parameter Settings .......................................................... - 12 - Chapter 6 Status Check .............................................................. - 13 - Chapter 7 Upper-Level Communication ................................................. - 14 - Chapter 8 Troubleshooting ............................................................ - 15 - Appendix 1 Specifications ............................................................. - 16 - Radio Wave Specifications (860MHz band) ......................................... - 16 - Radio Wave Specifications (920MHz band) ......................................... - 16 - Communicable RF tag specifications .............................................. - 17 - Scanning Performance .......................................................... - 19 - Writing performance ............................................................ - 20 - Appendix 2 Interface Specifications ..................................................... - 20 - RS-232C Interface .............................................................. - 20 - USB interface .................................................................. - 20 -
 i Introduction Thank you very much for using the RFID Table Scanner UR21 Series. This manual describes how to handle, connect, operate, and clean the RFID Table Scanner. To ensure correct and efficient use of this scanner, read this manual carefully beforehand. Be sure to keep this manual in an appropriate place for later use.  This scanner may malfunction if it is exposed to electrical noise. Do NOT use it in an environment where electrical noise may be generated.              DENSO  WAVE INCORPORATED  does  not  assume  any  product  liability  arising  out  of,  or  in  connection  with,  the application or use of any product, circuit, or application described herein.  If it is judged by DENSO WAVE INCORPORATED that malfunction of the product is due to the product having been dropped or subjected to impact, repairs will be made at a reasonable charge even within the warranty period.  Intellectual Property Precaution DENSO WAVE INCORPORATED (“DENSO WAVE”) takes reasonable precautions to ensure its products do not infringe upon any patent of other intellectual property rights of other(s), but DENSO WAVE cannot be responsible for any patent or other intellectual property right infringement(s) or violation(s) which arise from (i) the use of DENSO WAVE’s product(s) in connection or in combination with other component(s), product(s), data processing system(s) or equipment or software not supplied from DENSO WAVE; (ii) the use of DENSO WAVE’s products in a manner for which the same were not intended nor designed; or (iii) any modification of DENSO WAVE’s products by other(s) than DENSO WAVE.  Limited Warranty on Software Products In no event will DENSO WAVE be liable for direct, indirect, special, incidental, or consequential damages (including imaginary profits or damages resulting from interruption of operation or loss of business information) resulting from any defect in the software or its documentation or resulting from inability to apply the software or its documentation.
 ii Customer Registration and Inquiries Customer Registration To allow us to provide our customers with comprehensive service and support, we request that all customers complete a Member Registration Form. Registered members will be offered the following privileges.   Latest upgrade information   Free exhibition and event information for new products   Free web-information service “QBdirect” QBdirect Service Contents Information search service (FAQ) Offers detailed information on each product. Download service Offers downloads of the latest system, software update modules, and sample programs. E-mail inquiries Allows customers to send product-related queries by e-mail. Please note that these privileges may be subject to change without prior notice.  How to Register Access the URL below and follow the instructions provided. http://www.qbdirect.net
 iii Safety Precautions Be sure to observe all these safety precautions.  Please READ through these instructions carefully. They will enable you to use the scanner correctly.  Always keep this manual nearby for speedy reference. Strict observance of these warnings and cautions is a MUST for preventing accidents that could result in bodily injury and substantial property damage. Make sure you fully understand all definitions of these terms and symbols given below before you proceed to the text itself.  WARNING Alerts you to those conditions that could cause serious bodily injury or death if the instructions are not followed correctly. CAUTION Alerts you to those conditions that could cause minor bodily injury or substantial property damage if the instructions are not followed correctly.   Meaning of Symbols  A triangle ( ) with a picture inside alerts you to a warning of danger. Here you see the warning for electrical shock.  A diagonal line through a circle ( ) warns you of something you should not do; it may or may not have a picture inside. Here you see a screwdriver inside the circle, meaning that you should not disassemble.  A black circle ( ) with a picture inside alerts you to something you MUST do. This example shows that you MUST unplug the power cord.
 iv  WARNING  To System Designers:   When  introducing  the  scanner  in  those  systems  that  could  affect  human  lives  (e.g., medicines  management  system),  develop  applications  carefully  through  redundancy  and safety  design  which  avoids  the  feasibility  of  affecting  human  lives  even  if  a  data  error occurs. Important: Regarding implantable medical devices   This product is an RFID device reader/writer using radio waves. Therefore, it may affect the performance of the medical devices around it depending on its use and location. To reduce the effects of this product on the medical devices, please observe the precautions described below while it is in use. Keep the RFID device’s antenna at least 22 cm away from the part of the body of any user of an implantable medical device in which it is located. For details, visit the website of the Ministry of Internal Affairs and Communications. Improper handling of the scanner may cause heat generation/fuming/device failure. Keep the following precautions in mind when using:   Never bring any metals into contact with the terminals in connectors.   Doing so could produce a large current through the scanner, resulting in heat or fire, as well as damage to the scanner.  Keep the AC adapter away from water.   Failure to do so could cause fire or electrical shock.  Never use the scanner on the line voltage other than the specified level.   Doing so could cause the scanner to break or burn.  Do not use the scanner where any inflammable gases may be emitted.   Doing so could cause fire.  Do not scratch, modify, bend, twist, pull, or heat the power cable of the AC adapter. Do not place heavy material on the cable or allow the cable to get pressed under heavy material.   Doing so could break the cable, resulting in a fire.   If smoke, abnormal odors or noises come from the scanner, immediately switch off the host computer, disconnect the AC adapter and the interface cable, and contact your nearest dealer.   Failure to do so could cause fire or electrical shock.  If foreign material or water gets into the scanner, immediately unplug the AC adapter and the interface cable, and contact your nearest dealer.   Failure to do so could cause fire or electrical shock.  If you drop the scanner so as to affect the operation or damage its housing, switch off the host computer, unplug the AC adapter and the interface cable, and contact your nearest dealer.   Failure to do so could cause fire or electrical shock.
 v  CAUTION Improper handling of the scanner may cause heat generation/fuming/device failure. Keep the following precautions in mind when using:  Never   disassemble  Never disassemble or modify the scanner; doing so could result in an accident such as break or fire.   Doing so could result in a fire or electrical shock.   Do not put the scanner on an unstable or inclined plane.   The scanner may drop, creating injuries.  Never put the scanner in places where there are excessively high temperatures, such as inside closed-up automobiles, or in places exposed to direct sunlight.   Doing so could affect the housing or parts, resulting in a fire.  Avoid using the scanner in extremely humid areas, or where there are drastic temperature changes.   Moisture will get into the scanner, resulting in malfunction, fire or electrical shock.  Do not place the scanner anyplace where it may be subjected to oily smoke or steam, e.g., near a cooking range or humidifier.   Doing so could result in a fire or electrical shock.  Never cover or wrap up the scanner or AC adapter in a cloth or blanket.   Doing so could cause the unit to heat up inside, deforming its housing, resulting in a fire.   Always use the scanner and AC adapter in a well-ventilated area.  Keep the power cable of the AC adapter away from any heating equipment.   Failure to do so could melt the sheathing, resulting in a fire or electrical shock.  Do not scratch or modify the scanner or its interface cable. Do not bend, twist, pull, or heat the cable.   Doing so could damage the scanner or its interface cable, creating a fire hazard.   Do not put heavy  material  on the scanner  or its  interface  cable,  or  allow the  cable  to  get pressed under heavy material.  Do not look into the light source from the scanning window or do not point the scanning window at other people's eyes.   Eyesight may be damaged by direct exposure to this light.  Do not use the scanner if your hands are wet or damp.   Doing so could result in an electrical shock.  Never use chemicals or organic solvents such as naphtha and thinner to clean the housing. Do not apply insecticide to the scanner.   Doing so could result in a marred or cracked housing, electrical shock or fire.  Do not use the scanner with anti-slip gloves containing plasticizer.   The scanner housing may be broken, creating injuries, electrical shock, or fire.
 vi  CAUTION Improper handling of the scanner may cause heat generation/fuming,device failure. Keep the following precautions in mind when using:   When disconnecting the AC adapter from the wall socket, hold the AC adapter body not the power cable.  The power cable may be broken, resulting in a burnt AC adapter, electrical shock, or fire.  If the interface cable is damaged (e.g., exposed or broken lead wires), stop using it and contact your nearest dealer.   Failure to do so could result in a fire or electrical shock.   During electrical storm activity, always unplug the AC adapter from the wall socket.   Exposure to power surges could result in a damaged scanner or fire.  When taking care of the scanner, unplug the AC adapter from the wall socket for safety.   Failure to do so could result in an electrical shock.  Do not drop the scanner.   The scanner housing may be broken, creating injuries.   Using the scanner whose housing is broken could result in smoke or fire.   Unplug the AC adapter from the wall socket and contact your nearest dealer.       Cleaning  Cleaning the scanner Clean the scanner with a soft, dry cloth.        CAUTION (1)  Do NOT use any cleaning agent such as naphtha or alcohol. The housing may be degraded or the sticker or coating could peel off. (2)  If it is noticeably dusty or dirty, wipe it using a clean cloth soaked with water-diluted detergent (it should be slightly wet) and then wipe it with another dry cloth.
 - 1 - Chapter 1 System Configuration This chapter describes the hardware required for the UHF RFID data collection system and the software for the RFID table scanner.  1.1 System Configuration To use the UHF RFID data collection system using the RFID table scanner, the following hardware and software, as well as the the RFID table scanner, are required: Using the  DLL supplied  by us, application programs can easily be  built  in the computer in a general-purpose development environment (Visual Studio, etc.). Some of the hardware requirements differ according to the communication system used.                                  CAUTION (1)  Computer and interface cable are not included in this package; they are available from suppliers. (2)  Two antennas can be connected to the controller. Antenna Antenna * Controller Computer (optionally available) AC adapter * Coaxial cable Coaxial cable * RS-232C/USB interface cable (optionally available) *    option
 - 2 - 1.2 Items Included in the Package                                   1.3 Software • RFID Table Scanner DLL  Related manuals To develop RFID-based applications, the following manuals are required: • UR20 Series DLL Reference Manual • UR20 Series Command Manual The DLL, DLL Reference Manual and Command Manual can be downloaded from “QBdirect”. Items contained in the package UR21-MR-01 (interface: RS-232C/USB) • Controller URCT-M21 • Antenna URAN-R2 • Cover • Cover locking screw • Coaxial cable (overall length 2000 mm) • Antenna stay locking screw: 4 pcs. • Safety Precautions UR21-MR-01 Items contained in the package UR21-MS-01 (interface: RS-232C/USB) • Controller URCT-M21 • Antenna URAN-S1 • Cover • Cover locking screw • Safety Precautions Antenna UR21-MS-01 Safety Precautions Controller Cover Cover locking screw Antenna stay Locking screw Safety Precautions Coaxial cable (overall length 2000 mm) Antenna (with insert nut) Safety Precautions Controller Cover Cover locking screw Safety Precautions
 - 3 - Chapter 2 Names and Functions of the Parts  Controller                                                     Indicator LEDs Indicate the operating status of the RFID table scanner.   For details, see Chapter 6.  Controller side coaxial connector ANT1 Connects to the antenna with the coaxial cable. DC jack Accepts the DC plug of the AC adapter. RS-232C communication connector Connects to a computer, etc. via the interface cable. Controller side coaxial connector ANT2  USB communication connector Connects to a computer, etc. via the interface cable.
 - 4 - Antenna reading surface Put an RF tag over this surface to read it. Antenna rear side connector Antenna side coaxial connector Connects the antenna cable. Put the cable in the housing groove as shown in this figure. Antenna                  Antenna rear side                    CAUTION (1)  If installing the antenna under the desk, use a dedicated stay (optionally available). (2)  RF tags are read using radio waves. Reading performance may be lower if there are any metal objects (other than the dedicated stay) or equipment using radio waves (mobile phones, amateur radio stations, microwaves, etc.).         Before installing the antenna, check for such problems. 75754-M4 4×Notes: (1)  If the plate thickness of the antenna mounting stay is 2 mm (t = 2 mm), it can be secured with the screws L = 6 mm included in the package. If the plate thickness of the antenna mounting stay is not 2 mm (t ≠ 2 mm), use screws whose length of thread engagement is 3 to 4 mm inside the antenna. (2)  If you fail to tighten them to recommended torque (0.53 to 0.95 N-m), they may be incompletely tightened. (3)   The screws may gradually become loose depending the stay material/surface treatment and/or the surrounding environment. Check the installation of the scanner at regular intervals while in use. Stay plate thickness t = 2 mm Screw L = 6 mm (accessory included in the package) Stay Antenna side insert nut Length of thread engagement inside the antenna: 3 to 4 mm
 - 5 - Chapter 3 Preparations for Use of the Table Scanner Before you can the RFID table scanner, you need to connect the antenna, controller, and computer using the cables. It is also necessary to supply power to the controller using its AC adapter. Make sure that the computer has at least one empty RS-232C/USB communication port.   The commuter needs software for controlling the communication of this product and reading RFID. We offer DLL to support your software development. For details on the DLL, see the related reference manuals.   Connecting the antennas (1)  Attach the antenna connector to the connector on one end of the coaxial cable. Push the  connector firmly until it is locked. (2)  Attach the other connector of the coaxial cable to the controller’s antenna connector. Push the connector firmly until it is locked.           (3)  If the UR21-MR-01 is used in combination with two antennas, attach the second antenna’s coaxial cable connector to the controller’s antenna connector ATN2. Push the connector firmly until it is locked.           Notes: (1)  Hold the coaxial cable connector housing and insert it as far as it will go. (2)  When removing the coaxial cable, hold the both snaps on the connector. (3)  Run the cable through the cover and then connect it. Controller side coaxial connector Antenna side coaxial connector (in the case of using UR21-MR-01)
 - 6 - Connecting the scanner to the computer (when RS-232C interface used) (1) Connect the RS-232C interface cable to the controller’s communication connector.                   (2) Connect the RS-232C interface cable to the computer,                 Scanner AC adapter RS-232C interface cable Secure the connectors with their screws. Attach the connector.  Lock the connector. Note: This figure shows an example of a computer. The RS-232C interface cable should be connected in accordance with the instruction manual for the computer used.  Note: Run the cable through the cover in advance and then connect it.
 - 7 - (3) Plug the AC adapter into the controller’s power jack. When the AC adapter is plugged into the outlet, its power is turned on.                  (4) Attach the cover to the controller’s connector.                     Align the protrusions on the cover with the screw holes in accordance with the mounting position of the controller.  Fasten the cover to the controller using the screw included in the package. (recommended torque: 0.25 to 0.50 N-m)  Note: (1)  When removing the connector and DC plug, hold the connector. If you hold the cable when removing, this may cause a broken wire. (2)  The connector should be attached/removed only when absolutely necessary. Doing so frequently may result in a loose connection.   Note: Run the cable through the cover in advance and then connect it.
 - 8 - Connecting the scanner to the computer (when USB interface used) (1) Connect the USB cable plug to the controller’s USB connector.                     (2) Connect the USB cable to the computer,       Note: This figure shows an example of a computer. The RS-232C interface cable should be connected in accordance with the instruction manual for the computer used. Note: Run the cable through the cover in advance and then connect it.
 - 9 - (3) Plug the AC adapter into the controller’s power jack. When the AC adapter is plugged into the outlet, its power is turned on.                  (4) Attach the cover to the controller’s connector.                 Note: (1)  When removing the connector/DC plug, hold the connector. If you hold the cable when removing, this may cause a broken wire. (2)  Do NOT violently pull the cable. It may be disconnected. (3)  The connector should be attached/removed only when absolutely necessary. Doing so frequently may result in a loose connection. 12 Fasten the cover to the controller using the screw included in the package. (recommended torque: 0.25 to 0.50 N-m)  Align the protrusions on the cover with the screw holes in accordance with the mounting position of the controller. Note: Run the cable through the cover in advance and then connect it.
 - 10 - Chapter 4 How to Read RF Tags An example of reading an RF tag using the UR21-MR-01 and UR-21-MS-01    is given below.  POS processing at clothing shop (1)  Put the RF tag close to the antenna to allow the scanner to read the information from the tag.                   For its reading range, see Appendix 1. Check the operation of the scanner using actually used RF tags.  (2)  If the data has been read successfully, it will be sent to the computer.           Antenna RF tag Note: (1)  RF tags are read using radio waves. Reading performance may be lower if there are any metal objects (other than the dedicated stay) or equipment using radio waves (mobile phones, amateur radio stations, microwaves, etc.). Keep it as far away from any metal objects or equipment using radio waves. Before installing the antenna, check for such problems. (2)  The reading range is based on the center of the antenna. (3)  If another RFID device is used nearby, RF tags may be difficult to read or they could be read at all. (4)  While the scanner reads a RF tag, it should be kept parallel to the antenna where possible. If not, it may be read incorrectly or could not be read at all. (5)  Some RF tags may be difficult to read due to the deviation of the resonance frequency depending on the material to which they are attached. Select RF tags with a slight frequency deviation and check the operation of the scanner using such tags. (6)  Do NOT put any heavy object on the antenna. This side is the back side.   (installation surface) In the case of using UR21-MS-01
 - 11 - An example of reading an RF tag using the UR21-MR-01 is given below.  Entrance/exit gate control (1)  Put the RF tag close to the antenna to allow the scanner to read the information from the tag.                     For its reading range, see Appendix 1. When  continuously  reading  UII  data  (see  page  12),  the  scanner  reads  tags  by  changing  the  antenna  at  intervals  of approximately 200 ms; it may fail to read some of them. Check the operation of the scanner using actually used RF tags in an actual operation environment.  (2)  If the data has been read successfully, it will be sent to the computer.           RF tag Antenna Notes: (1)  RF tags are read using radio waves. Reading performance may be lower if there are any metal objects (other than the dedicated stay) or equipment using radio waves (mobile phones, amateur radio stations, microwaves, etc.). Keep it as far away from any metal objects or equipment using radio waves. Before installing the antenna, check for such problems. (2)  The reading range is based on the center of the antenna. (3)  If another RFID device is used nearby, RF tags may be difficult to read or they could be read at all. (4)  While the scanner reads a RF tag, it should be kept parallel to the antenna where possible. If not, it may be read incorrectly or could not be read at all. (5)  Some RF tags may be difficult to read due to the deviation of the resonance frequency depending on the material to which they are attached. Select RF tags with a slight frequency deviation and check the operation of the scanner using such tags. (6)  Do NOT put any heavy object on the antenna.
 - 12 - Chapter 5 RFID Table Scanner Control and Parameter Settings Perform RFID table scanner control and parameter settings by using commands from a control device such as a computer via the RS-232C/USB interface.   5.1 Read Control The RFID table scanner can perform the following operations to RF tags: For details, see “DLL Reference Manual, Chapter 4, Function Specifications” or “Command Manual, Chapter 4, Command Specifications”.  Read UII Obtain ID (UII) information from RF tags. Continuously Read UII Continuously obtain ID (UII) information from RF tags Read from Memory Read data from RF tag memory area. Write to Memory (Note 1) Write data to RF tag memory area. Lock (Note 1) Change the locked state of the RF tag.   Kill (Note 1) Disable the RF tag. (Note 1) The distance may be shorter in write processing (Write to Memory, Lock, or Kill) than in read processing.    5.2 Parameter Settings Antenna parameter settings can be made with the RFID table scanner. For details, see “DLL Reference Manual” or “Command Manual”. Carrier output intensity   The carrier output for communicating with RF tags can be adjusted.   Output enabled frequency If in the region it is possible to select output frequency channels, it can be specified. For details, see “DLL Reference Manual” or “Command Manual”. Antenna port Antenna to be used can be selected.   Conditions for repeating each tag operation It is possible to set conditions for repeating each tag operation involving communication with a tag, such the number of repeats, duration, and number of successfully read tags, etc. The tag operation process will come to an end if any of the termination conditions are met. Re-read prevention   Enable or disable the Re-read prevention. It is possible to prevent the same tag being re-detected in UII read processing.
 - 13 - Chapter 6 Status Check The operating status of the scanner is indicated by the four status indicator LEDs shown below.              Status indicators  Status PW (green) COM (red) ANT2 (orange) ANT1 (orange) Power off Unlit Unlit Unlit Unlit Power on, start-up process underway Lit Unlit Unlit Unlit Start-up process completed Lit Unlit Unlit Lit Open command executed Antenna port setting made Ready for receiving commands from upper-level device Lit Unlit Lit (Note 1) Lit (Note 1) Transmitting RF carrier wave Lit Unlit Blinking   (Note 1) Blinking   (Note 1) Communicating with upper-level device Lit Lit Lit (Note 1) Lit (Note 1)  (Note 1): The status indicator LED (ANT1/ANT2) corresponding to the port enabled by the antenna port setting is lit or blinking. The status indicator LED corresponding to the disabled antenna port is unlit.
 - 14 - Chapter 7 Upper-Level Communication This scanner performs communication via a serial interface for connection to an upper-level device.      Item Specification RS-232C Signal level  : RS-232C Synchronization system  : Half-duplex start-stop synchronization Communication speed  : 9,600 bps (default) Start bit  : 1bit   Word length  : 8bits Parity  : EVEN Stop bit  : 1bit Transmission order  : LSB-first Flow control  : Not available USB (see Note 1) Communication system  : USB 2.0 High-speed Communication speed  : 12 Mbps, 480 Mbps   (Note 1) To use the USB-COM interface, it is necessary to install the Active USB-COM port driver, which  is supplied  by Denso Wave, on the computer. This driver is available for free from our QBdirect website. If you need a CD containing this driver, please contact us at the address described in “Introduction.”  http://www.qbdirect.net The downloaded file is compressed (zipped). It needs to be decompressed before use. For the latest information, see the manual attached to the driver.  Precautions to be taken when installing and using the Active USB-COM port driver:   You must have administrator rights to install the driver.   This driver does not have a digital signature issued by Microsoft Corporation; use Driver Signing Options and Local Policies¥Security Options to allow unsigned drivers to be installed.   The USB device can be removed from the PC USB Port during communication (COM port open); the data transmitted with the device removed will be lost.   The  virtual  serial  port  remains  active  even  with  the  USB  device  removed.  The  COM  port  number  is  constantly occupied.   It cannot be used together with any conventional USB-COM device driver. If a conventional USB-COM device driver already exists on the computer, you are requested to uninstall it before installing this driver.   If you install multiple copies of this driver on a single computer, you can use the same number of units of this USB device. However, these copies of this driver cannot be unstalled one-by-one. All of them can only be unstalled at a time.   For the installation procedure, see “the Active USB-COM Port Driver Install Guide attached to the downloaded driver”.
 - 15 - Chapter 8 Troubleshooting  If data cannot be correctly read/written from/to an RF tag: Check item Corrective action   Is the RF tag located at the read/write     position?   If not, move it. If the scanner is too close to or too far away from the RF tag, it may fail to read/write from/to the RF tag. The distance may be shorter in the write process than in the read process.   Is the RF tag inclined with respect to the antenna?   If so, make the RF tag surface parallel to the antenna surface. If not, it may be read incorrectly or could not be read at all.   Are there any metal objects or equipment using radio waves around the antenna?   If so, keep them as far away from the antenna as possible.     Are there any metal objects at/near the RF tag attached area?   If so, keep the tag at least 15 cm away from them.   Is the RF tag or the RF tag attached area is wet?     If so, dry and then retry reading. Is the PW LED lit? If not, make sure that the AC adapter, which is included in the package, is firmly connected. Is the antenna port to be used selected? Check the enabled port using the antenna port settings. Make sure that the antenna is connected to the enabled port.  If the problem cannot be solved by taking the measures described above, contact us.
 - 16 - Appendix 1 Specifications Radio Wave Specifications (860MHz band) Item Specification RF interface Communication frequency for Europe 865.7 MHz to 867.5 MHz (at 600kHz intervals) (a total of 4 channels) Communication frequency for Russia 866.1 MHz to 867.5 MHz (at 200kHz intervals) (a total of 8 channels) Applicable standards Conforms to ISO/IEC 18000-63 (GS1 EPC Gen2) Setting Output Power 3~200mW (5~23dBm) Variable Antenna Gain -2 dBi or less Polarization Circular polarization Radio Wave Specifications (920MHz band) Item Specification RF interface Communication frequency for Australia 918.25 MHz to 925.75 MHz (at 500kHz intervals) (a total of 16 channels) Communication frequency for Hong Kong 920.25 MHz to 924.75 MHz (at 500kHz intervals) (a total of 10 channels) Communication frequency for Taiwan 922.25 MHz to 927.75 MHz (at 500kHz intervals) (a total of 12 channels) Communication frequency for Korea 917.3 MHz to 920.3 MHz (at 600kHz intervals) (a total of 6 channels) Communication frequency for China 920.625 MHz to 924.375 MHz (at 250kHz intervals) (a total of 16 channels) Communication frequency for US and Canada 915.25 MHz to 927.5 MHz (at 250kHz intervals) (a total of 50 channels) Applicable standards Conforms to ISO/IEC 18000-63 (GS1 EPC Gen2) Setting Output Power 3~200mW (5~23dBm) Variable Antenna Gain -2 dBi or less Polarization Circular polarization
 - 17 - Communicable RF tag specifications   Item Specification Communication frequency 865 to 868 MHz and 915 to 928 MHz Communication system Half duplex Reader/writer ↓ RF tag Modulation system PR-ASK 80 to 100% Encoding system Pulse interval [PIE] Communication speed 40 kbps RF tag ↓ Reader/writer Modulation system Backscatter ASK Encoding system Mirror Subcarrier 200kHz Communication speed 50 kbps (M=4) Precautions to be taken during RFID communication: Even in the case of an RF tag conformable to the specifications described above, you may experience  “unstable communication” or “communication failure”. To avoid such problems, carefully check the operation of the scanner with RF tags intended for use in the actual operating environment. Do  NOT  touch  the  antenna  and  its  surrounding  parts  during  reading  by  the  scanner.  This  may  result  in  poor reception. You may experience poor communication performance in the presence of any metal object.
 - 18 - Other Specifications Item Specification Interface RS-232C Input power source Operating supply voltage DC input: 4.75 to 5.25 VDC Dedicated AC adapter used: (AC adapter input: 90 to 110 VAC, 50/60 Hz) Current consumption   1200 mA MAX (except for inrush current) Environmental conditions Operating temperature range 0 to 40 C Operating humidity range 20 to 80%RH (see Note 1) Storage temperature range -10 to 60C Storage humidity range 20 to 80%RH (see Note 1) External dimensions Controller:             90 * 108.5 * 31 mm Antenna for UR21-MR-01 : 200 * 200 * 17.5 mm Antenna for UR21-MS-01: 200 * 200 * 5 mm   Coaxial cable:             Overall length 2000 mm   Weight Controller:    Approx. 130 g Antenna (coaxial cable not included):   Approx. 360 g (UR21-MR-01) Approx. 250 g (UR21-MS-01) Cover: Approx.   15 g  (Note 1) There shall be no rapid temperature change or condensation/frost; wet-bulb temperature 30°C or lower.
 - 19 - RF tag communication range Antenna Antenna RF tag RF tag (short-side direction) Coaxial cable There is disturbance in the area near the antenna. Diagram Showing RF Tag When Horizontally Installed  RF Tag   (long-side direction) Scanning Performance The communication range based on our standard RF tag (Avery Dennison AD-229R6) is illustrated below.   The  reference  values  given  below  were  measured  with  the  scanner  and  RF  tag  in  the  absence  of  any object/substance that may affect radio waves around the scanner.   The reading range varies according to RF tag type and surrounding environment. It should be checked with RF tags intended for use in the actual installation environment before use.                     Scanning range (at normal temperature and humidity) When RF tag placed in horizontal position Setting Output Power H (reading distance) L1 (horizontal range) L2 (vertical range) 23dBm Approx. 0.8 m Approx. 1.2 m Approx. 1.2 m The values described above are reference values related to the communication range using the Query command; they are not guaranteed values.
 - 20 - Writing performance Tag memory writing requires more electric power than tag memory reading: If the same output level is set for reading and writing, the writing range may be smaller than the reading range. Therefore, even if an RF tag is read successfully, a write error  may occur  due  to  insufficient  RF  tag  power.  Check  the  operation  of  the  scanner  beforehand.  If  an  RF  tag  is  not successfully written, adjust its position or change the communication range (output) setting to enables the write operation.     Appendix 2 Interface Specifications RS-232C Interface D-Sub 9 pin plug type                 USB interface Communication connector: USB MINI-B Type           Pin No. (Note 1) Symbol Signal name Input/Output (Note 2) 2 RXD Received data Input 3 TXD Sent data Output 5 SG Signal Ground ― 7 RTS Request to Send Output 8 CTS Clear to Send Input Pin No. Symbol Signal name Input/Output (see Note 1) Remarks 1 Vbus VBUS Input  2 D- D- Input/Output  3 D+ D+ Input/Output  4 ID ID ― GND connection 5 GND GND ―  9  6  5 1 1 5 (Note 1)  Any pin numbers other than those described above are     not used (unconnected). (Note 2)  The inputs and outputs are on the scanner side. (Note 1) The inputs and outputs are on the scanner side.
                                                 RFID table scanner UR21-MR-01 UR21-MS-01   User’s Manual Preliminary Edition. October. 2017 DENSO WAVE INCORPORATED , AUTO-ID Business Unit Engineering Division
                                                        DENSO WAVE INCORPORATED 1, Yoshiike, Kusagi, Agui-cho, Chita-gun, Aichi-pref. 470-2297 JAPAN http://www.denso-wave.com/

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