Digital Security Controls 11GS255SM Wireless Alarm Communicator User Manual
Digital Security Controls Ltd. Wireless Alarm Communicator
User Manual
GS2055 HSPA/2G WIRELESS ALARM COMMUNICATOR TL255GS _N A_ L_ LC _F _I _d ft_ 03 ETHERNET/INTERNET ALARM COMMUNICATOR X_ IM _E NOTE: This manual covers the following models for the North America: 05 5_ .2 .5 GS2055-NA S_ S2 TL255GS-NA _T L2 55 GS2055-SM-NA 29 00 82 18 00 1_ VA TL255GS-SM-NA Installation Manual v2.5X Warning: This manual contains information on limitations regarding product use and function and information on the limitations as to liability of the manufacturer. D: - MM (dts: 9/15-10:24) - DN/em______________ 2G Alarm Communicator Installlation Manual TABLE OF CONTENTS Warning: Installer Please Read Carefully . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Communicator Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 UL/ULC Installation Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Ratings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Hardware Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Software Compatability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Communicator Pre Installation Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Connect24™ Account and SIM card Activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Encryption. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Communicator Configuration with SCW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Installing CAT 5 Cable (TL255GS only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Communicator Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Establishing a Communication Channel with the SCW Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Label Programming for SMS Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 .2 .5 X_ IM _E _N A_ L_ LC _F _I _d ft_ 03 Programming Options Sections ETHERNET/Cellular Programming Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 System Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Programming Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Communications Reporting Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Ethernet Receiver 1 Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Ethernet Receiver 2 Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Ethernet Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Cellular Receiver 1 Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Cellular Receiver 2 Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Cellular Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 [634] Error Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 System Information (Read Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 System Reset Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 18 00 1_ VA _T L2 55 S_ S2 05 5_ Programming Worksheets Sections Ethernet/Cellular Programming Worksheets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 System Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Programming Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Ethernet Receiver 1 Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Ethernet Receiver 2 Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Ethernet Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Cellular Receiver 1 Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Cellular Receiver 2 Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Cellular Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 [634] Error Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 System Information (Read Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 System Reset Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 29 00 82 End User Licence Agreement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 2G Alarm Communicator Installlation Manual Warning: Installer Please Read Carefully WARNING: INSTALLER PLEASE READ CAREFULLY Note to Installers Motion Detectors The Warnings on this page contain vital information. As the only individual in contact with system users, it is the installer’s responsibility to bring each item in this Warning to the attention of all users of this system. Motion detectors can only detect motion within the designated areas as shown in their respective installation instructions. They cannot discriminate between intruders and intended occupants. Motion detectors do not provide volumetric area protection. They have multiple beams of detection and motion can only be detected in unobstructed areas covered by these beams. They cannot detect motion which occurs behind walls, ceilings, floor, closed doors, glass partitions, glass doors or windows. Any type of tampering whether intentional or unintentional such as masking, painting, or spraying of any material on the lenses, mirrors, windows or any other part of the detection system will impair its proper operation. Passive infrared motion detectors operate by sensing changes in temperature. However their effectiveness can be reduced when the ambient temperature rises near or above body temperature or if there are intentional or unintentional sources of heat in or near the detection area. Some of these heat sources could be heaters, radiators, stoves, barbeques, fireplaces, sunlight, steam vents, lighting and so on. System Failures This system has been carefully designed to be as effective as possible. There are circumstances, however, involving fire, burglary, or other types of emergencies where it may not provide protection. Any alarm system of any type may be compromised deliberately or may fail to operate as expected for a variety of reasons. Some, but not all, of the reasons may be: Access by Intruders Intruders may enter through an unprotected access point, circumvent a sensing device, evade detection by moving through an area of insufficient coverage, disconnect a warning device, or interfere with or prevent the proper operation of the system. Component Failure Power Failure Although every effort has been made to make this system as reliable as possible, the system may fail to function as intended due to the failure of a component. Compromise of Radio Frequency (Wireless) Devices Signals may not reach the receiver under all circumstances which could include metal objects placed on or near the radio path or deliberate jamming or other inadvertent radio signal interference. _F _I _d ft_ 03 Control units, intrusion detectors, smoke detectors and many other security devices require an adequate power supply for proper operation. If a device operates from batteries, it is possible for the batteries to fail. Even if the batteries have not failed, they must be charged, in good condition and installed correctly. If a device operates only by AC power, any interruption, however brief, will render that device inoperative while it does not have power. Power interruptions of any length are often accompanied by voltage fluctuations which may damage electronic equipment such as a security system. After a power interruption has occurred, immediately conduct a complete system test to ensure that the system operates as intended. Criminal Knowledge _T L2 55 S_ S2 05 5_ Inadequate Installation Inadequate Testing 29 00 82 18 00 1_ VA A security system must be installed properly in order to provide adequate protection. Every installation should be evaluated by a security professional to ensure that all access points and areas are covered. Locks and latches on windows and doors must be secure and operate as intended. Windows, doors, walls, ceilings and other building materials must be of sufficient strength and construction to provide the level of protection expected. A reevaluation must be done during and after any construction activity. An evaluation by the fire and/or police department is highly recommended if this service is available. Most problems that would prevent an alarm system from operating as intended can be found by regular testing and maintenance. The complete system should be tested weekly and immediately after a break-in, an attempted break-in, a fire, a storm, an earthquake, an accident, or any kind of construction activity inside or outside the premises. The testing should include all sensing devices, keypads, consoles, alarm indicating devices, and any other operational devices that are part of the system. Insufficient Time There may be circumstances when the system will operate as intended, yet the occupants will not be protected from an emergency due to their inability to respond to the warnings in a timely manner. If the system is remotely monitored, the response may not occur in time to protect the occupants or their belongings. L_ A_ _N Regardless of its capabilities, an alarm system is not a substitute for property or life insurance. An alarm system also is not a substitute for property owners, renters, or other occupants to act prudently to prevent or minimize the harmful effects of an emergency situation. IM _E .2 .5 This system’s wireless transmitters have been designed to provide several years of battery life under normal conditions. The expected battery life is a function of the device environment, usage, and type. Ambient conditions such as high humidity, high or low temperatures, or large temperature fluctuations may reduce the expected battery life. While each transmitting device has a low battery monitor which identifies when the batteries need to be replaced, this monitor may fail to operate as expected. Regular testing and maintenance will keep the system in good operating condition. Security and Insurance X_ Failure of Replaceable Batteries LC This system contains security features which were known to be effective at the time of manufacture. It is possible for persons with criminal intent to develop techniques which reduce the effectiveness of these features. It is important that your security system be reviewed periodically to ensure that its features remain effective and that it is updated or replaced if it is found that it does not provide the protection expected. Smoke Detectors Smoke detectors that are a part of this system may not properly alert occupants of a fire for a number of reasons, some of which follow. The smoke detectors may have been improperly installed or positioned. Smoke may not be able to reach the smoke detectors, such as when the fire is in a chimney, walls or roofs, or on the other side of closed doors. Smoke detectors may not detect smoke from fires on another level of the residence or building. Every fire is different in the amount of smoke produced and the rate of burning. Smoke detectors cannot sense all types of fires equally well. Smoke detectors may not provide timely warning of fires caused by carelessness or safety hazards such as smoking in bed, violent explosions, escaping gas, improper storage of flammable materials, overloaded electrical circuits, children playing with matches, or arson. Even if the smoke detector operates as intended, there may be circumstances when there is insufficient warning to allow all occupants to escape in time to avoid injury or death. Telephone Lines If telephone lines are used to transmit alarms, they may be out of service or busy for certain periods of time. Also an intruder may cut the telephone line or defeat its operation by more sophisticated means which may be difficult to detect. Warning Devices Warning devices such as sirens, bells, horns, or strobes may not warn people or waken someone sleeping if there is an intervening wall or door. If warning devices are located on a different level of the residence or premise, then it is less likely that the occupants will be alerted or awakened. Audible warning devices may be interfered with by other noise sources such as stereos, radios, televisions, air conditioners, other appliances, or passing traffic. Audible warning devices, however loud, may not be heard by a hearing-impaired person. Keypad Data Display 2G Alarm Communicator Installlation Manual GENERAL INFORMATION Domain Name Service (DNS) programming is not permitted in UL/ULC listed systems. KEYPAD DATA DISPLAY • Section-Toggle Options: The number is displayed when Toggle is ON, the number is not displayed when Toggle is OFF. (e.g., Toggle Options displays: “[--3--6--]”. Options 3 and 6 are ON, all others are OFF). Pressing keys 1 through 8 will alternately turn the Toggle ON and OFF. • HEX/Decimal Data: Values that are provided with two defaults, separated by a / character, use the format: hexadecimal followed by decimal equivalent (e.g., Default [0BF5/3061]). Hexadecimal numbers are shown, with all leading zeroes, to the full field length defined for the number. ENTERING DATA FROM KEYPAD _I _d ft_ 03 To enter data at the keypad, press the number key, from the table below, to select the character that you want. Pressing the number key repeatedly will scroll through the characters available for that key. Press the [*] key and use [<] [>] keys to scroll to one of the following selections: (Press [*] to select the Option.) • ASCII Entry. Use this mode to enter ASCII characters from the keypad. • Clear to End. This selection will clear the remainder of the display. • Clear Display.This selection will completely erase all entries on the display. • Change Case. Toggles between upper/lower depending on current selection. NOTE: The “0” on the keypad is used to delete characters. _F Key Value 7-S-T-U 8-V-W-X 9-Y-Z-0 LC Value 4-J-K-L 5-M-N-O 6-P-Q-R Key L_ Value 1-A-B-C 2-D-E-F 3-G-H-I A_ Key Table 1: Data Entry at Keypad _N ENTERING ASCII CHARACTERS S_ S2 05 5_ .2 .5 X_ IM _E To enter American Standard Code for Information Interchange (ASCII) characters at the keypad, perform the following: 1. Press [*] and use [<] [>] keys to scroll to “ASCII Entry”. 2. Press [*] to select ASCII entry mode. 3. Use the [<] [>] keys to scroll to display the ASCII character you want to use and press [*] to accept. 4. Press [*] to exit ASCII character entry mode and return to normal entry. NOTE: Authorized access to Connect24 (GS2055/TL255GS) or DLS IV is required to modify any Ethernet/Cellular Programming Section. Specific panel Sections must be configured for proper operation of the Communicator with the panel. _T L2 55 MOUNTING CONSIDERATIONS 29 00 82 18 00 1_ VA The Cellular/Ethernet Communicator is fixed, wall-mounted unit and shall be installed in the location specified in these instructions. The equipment enclosure must be fully assembled and closed, with all the necessary screws/tabs and it must be secured to a wall before operation. Internal wiring must be routed in a manner that prevents: • Excessive strain on wire and on terminal connections, • Interference between power limited and non power limited wiring, • Loosening of terminal connections, or • Damage of conductor insulation. WARNING: NEVER INSTALL THIS EQUIPMENT DURING A LIGHTNING STORM! The Installer must instruct the System user on each of the following items: • This manual shall be used in conjunction with the Alarm controller manual; All the safety instructions specified within that manual shall be observed. • Do not attempt to service this product. Opening or removing covers may expose the user to dangerous voltages or other risks. • Any servicing shall be referred to trained service person only. • Use authorized accessories only with this equipment. Cellular Coverage for Alarm Communicator Operation The HSPA/2G performance of the GS2055 and TL255GS Alarm Communicators depends greatly on Cellular network coverage. The SCW (with internal Alarm Communicator) should not be mounted in the final location without first ensuring that Cellular radio reception is adequate for communication using the HSPA/2G paths. Perform the “Communicator Placement Test” on page 9. 2G Alarm Communicator Installlation Manual General Information COMMUNICATOR TECHNICAL SPECIFICATIONS GENERAL INFORMATION _I _d ft_ 03 All versions of the HSPA/2G and Ethernet Alarm Communicator, operate on a HSPA/2G network and are housed inside the Self Contained Wireless (SCW) 9055/9057. The Communicators use an Internal Antenna only. Each version of Alarm Communicators covered by this Installation Manual are described below: GS2055: A High Speed Packet Access/Global System for Mobile (HSPA/2G) wireless Alarm Communicator that sends alarm communication to Sur-Gard System I, II, III (SG-DRL3IP), and IV (SG-DRL4IP) central station receivers via a HSPA/2G digital cellular network. TL255GS: Is a dual-path Cellular/Ethernet Alarm Communicator that sends alarm communication to Sur-Gard System I, II, III, and IV central station receivers through Ethernet/Internet or a HSPA/2G digital cellular network. The dual path Communicator can be used as either a backup or primary Communicator. The Communicator supports Internet Protocol (IP) transmission of panel and internal events over Ethernet/Internet and/or HSPA/2G. For North America the following model names are available: GS2055-NA, TL255GS-NA, GS2055-SM-NA, and TL255GS-SM-NA. CAUTION: • Do not stay close to the equipment during device operation and to do not touch any exposed wires and other conductive surfaces, • Recycle the battery according to the local rules and regulations. NOTE: Prior to installation of the GS2055 or TL255GS Communicator, confirm with your local carrier that the HSPA/2G network is available and active in the area where the Communicator will be installed, and that the location provides a radio signal strength that is adequate for uninterrupted service. _F _T L2 55 S_ S2 05 5_ .2 .5 X_ IM _E _N A_ L_ LC 128-bit Advanced Encryption Standard (AES) encryption via HSPA/2G and Ethernet/Internet. Activating, initializing and remote programming through Connect 24. Back up or primary HSPA/2G alarm communication. Does not require an external HSPA/2G antenna. Ethernet LAN/WAN 10/100 BaseT (TL255GS only). Full event reporting to central station. Fully redundant Ethernet/Internet and HSPA/2G Dual-path Alarm Communication (TL255GS only). Individual Ethernet and/or HSPA/2G Periodic test transmission. 2-way audio (listen-in feature) provided over Cellular. Integrated call routing. Remote Firmware upgrade capability of the Communicator and Panel Firmware via Ethernet and/or HSPA/2G radio. Dual-Band Operation: 850 MHz, and 1900 MHz. (North America only) CID and SIA format reporting. Subscriber Identity Module (SIM) card included with Communicator. (North America only) Supervision heartbeats via HSPA/2G and/or Ethernet/Internet. VA • • • • • • • • • • • • • • • FEATURES 00 1_ UL/ULC INSTALLATION REQUIREMENTS 29 00 82 18 • For ULC Residential fire and burglary applications the GS2055/TL255GS can be used as primary communication channel via either Cellular or Ethernet (as applicable) or as a back-up in conjunction with the Digital Alarm Communicator Transmitter (DACT). Test transmission every 24hours shall be enabled on each channel. • For UL Residential fire and burglary applications the GS2055/TL255GS can be used as primary communication channel via either Cellular or Ethernet, or as a back-up in conjunction with the DACT. (30 day test transmission is required on each channel). COMMUNICATOR FREQUENCY BANDS FOR NORTH AMERICA Table 2: 2G Frequency Bands Transmit Direction Cellular 850 North America PCS 1900 North America Transmit Frequency 824 MHz to 849 MHz 1850 MHz to 1910 MHz Receive Frequency 869 MHz to 894 MHz 1930 MHz to 1990 MHz Table 3: 2G Frequency Bands Transmit Direction UMTS 850 North America, International UMTS 1900 North America Transmit Frequency 824 MHz to 849 MHz 1850 MHz to 1910 MHz Receive Frequency 869 MHz to 894 MHz 1930 MHz to 1990 MHz Ratings 2G Alarm Communicator Installlation Manual RATINGS Table 4: Communictor Electrical Ratings GS2055 Cellular Only Model Power Supply Ratings Input Voltage Current Consumption Standby Current (@ 3.7V) Alarm (Transmitting) Current) Antenna Specifications Dual band Antenna Environmental Specifications Operating Temperature Humidity Mechanical Specifications Board Dimensions (mm) Weight (grams) TL255GS Ethernet and Cellular 3.5 / 3.9 / 4.2 VDC (min / NOM / MAX) from the SCW panel 75 mA 100 mA 75 mA 100 mA 400 mA @ 3.7V during transmission See Table 2 and Table 3 0°C - 49°C (32°F- 120°F) 5% ~ 85% relative humidity, non-condensing 109 x 110 65 ft_ 03 60 _I _d HARDWARE COMPATIBILITY TL255GS Control Panel _F L_ A_ SG System I, v1.14+ SG System II, v2.11+ SG-DRL3-IP, v2.3+ SG-DRL4-IP, v1.2+ SCW9055/SCW9057 V1.00 Receiver LC Description _N GS2055 Receiver/ ControlPanel Communicator Table 5: Compatibility 05 5_ .2 .5 X_ IM _E Products or components of products, which perform communications functions only shall comply with the requirements applicable to communications equipment as specified in UL60950 or CAN/CSA-C22.2 No. 60950-1, Information Technology Equipment - Safety Part 1: General Requirements. Where network interfaces are internal to the control unit or receiver, compliance to CAN/CSA-C22.2 No. 60950-1 is adequate. Such components include, but are not limited to: hubs; routers; NIDs; Third party communications service providers; DSL modems; and Cable modems. S2 SOFTWARE COMPATABILITY _T L2 55 S_ The Communicator is compatible with the following software: • Connect24 Using: Simple Messaging System (SMS) Protocol. • Connect24 Remote Flash. Using: Internet Protocol (IP) using Trivial File Transfer Protocol (TFTP). VA COMMUNICATOR PRE INSTALLATION CONFIGURATION 00 1_ CONNECT24™1 ACCOUNT AND SIM CARD ACTIVATION 29 00 82 18 (Before Installation) Installation of the Communicator requires activation with Connect24 before operation. Dealer application forms and additional information on the Connect24 Voice Response Unit (VRU) and graphical user interface (GUI) can be found at http://www.Connect24.com or by telephone at: USA 1-888-251-7458 or CANADA 1-888-955-5583. IMPORTANT: Prior to installing a GS2055 or TL255GS Communicator, contact your monitoring station to determine if it is a master re-seller or visit http://www.Connect24.com to become an authorized dealer. In either instance, you will receive a Profile Number, Installer ID Number, and an Installer Password. Perform the following pre installation: 1. Retrieve the installer account and password from the master reseller, or from Connect24 directly. 2. Connect your browser to the Connect 24 website at: http://www.Connect24.com or call VRU number. 3. Log in to the Connect24 website using your installer account and password. 4. Perform the following steps in a Connect24 session to activate the SIM card and initialize programming: a. Navigate to the Initialize an account section. b. Select Profile (This information will be provided by the master reseller or by Connect24). c. Select Product Module. d. Enter the SIM card number. e. Click Next then enter in all relevant information as required. f. Confirm all information is entered correctly before submitting. 5. Repeat Step 4 to program another SIM card (i.e. another Subscriber), or log out from Connect24. 6. When you are at the physical installation site, the Communicator will automatically connect and download its programming from Connect24 once the unit is initialized. 1. Connect24, DSC, and DLS IV are Registered Trademarks of Tyco International Ltd. and its respective Companies. All Rights Reserved. 2G Alarm Communicator Installlation Manual Encryption NOTE: Following initial installation, you can log in to the Connect24 website at any time to re-configure the Communicator remotely, using the account created for this installation. For more information, refer to the Connect24 website. Before leaving the installation site, the Communicator GS2055 or TL255GS shall be connected via an APPROVED (acceptable to the local authorities) Network Interface Device (NID) (e.g., for UL Installations, U60950 listed NID). All wiring shall be performed according to the local electrical codes. ENCRYPTION The Communicator uses 128 Bit AES Encryption. Encryption can only be enabled from the monitoring station receiver. Each receiver can independently have encryption enabled or disabled. When encryption is enabled, the central station will configure the device to encrypt communications the next time the Communicator module performs a communication to that receiver. NOTE: Packets will start being encrypted only after the next event is sent to that receiver, or if the unit is restarted. COMMUNICATOR CONFIGURATION WITH SCW NOTE: The Alarm Communicator is installed in the SCW prior to shipment by Digital Security Controls (DSC). The Factory Installation includes insertion of the SIM card. The SCW should not be mounted in its final location without performing a Communicator Test to ensure adequate HSPA/2G coverage for the GS2055 and TL255GS Alarm Communicators Figure 1: Communication Board Connection Points PC-LINK _d ft_ 03 Ribbon Cable Connection (16 Pins) SIM Card _I INSTALLATION LOCATION S_ S2 05 5_ .2 .5 X_ IM _E _N A_ L_ LC _F The Communicator shall be installed in an indoor location only. This HSPA/2G/Ethernet Communicator shall be installed by Service Personnel only. (Service Person is defined as a person having the appropriate technical training and experience necessary to be aware of hazards to which that person may be exposed in performRJ-45 ing a task and can also take measures to minimize the Use CAT 5 Cable Only risks to that person or other persons). The Communi(TL255 and TL2553G Models) cator shall be installed and used within an environment that provides the pollution degree max 2, over DG009640 voltages category II, in non-hazardous, indoor locations only. This manual shall be used with the Installation Manual of the alarm control panel which is connected to the HSPA/2G/Ethernet Communicator. All instructions specified within the control panel manual must be observed. All the local rules imposed by local electrical codes shall be observed and respected during installation. _T L2 55 INSTALLING CAT 5 CABLE (TL255GS ONLY) A Category 5 (CAT 5) ethernet cable must be run from a source with Ethernet/Internet connectivity to the Communicator module, inside the Self Contained Wireless Control Panel cabinet. The Communicator end of the cable must have an RJ-45 plug, which connects to the Communicator’s RJ-45 jack. All requirements for installation of CAT5 ethernet cable must be observed for correct operation of the Communicator, including, but not limited to, the following: • Do NOT strip off cable sheathing more than required for proper termination. • Do NOT kink/knot cable. • Do NOT crush cable with cable ties. • Do NOT untwist CAT5 pairs more than 1.2cm (½”). • Do NOT splice cable. • Do NOT bend cable at right angles or make any other sharp bends. NOTE: CAT5 specification requires that any cable bend must have a minimum 5 cm (2 in.) bend radius. Maximum length of CAT 5 cable is 100m (328 ft.). NOTE: The Ethernet cable shall not be visible when the installation is complete unless the install is a surface mount installation. DG0009635 29 00 82 18 00 1_ VA Figure 2: RJ-45 Pinout RJ-45 Connector Inserting/Removing the SIM Card 2G Alarm Communicator Installlation Manual INSERTING/REMOVING THE SIM CARD Figure 3: SIM Card Pinouts 1.Remove the front cover of the SCW Control Panel to access SIM card holder. DG0009396 2.Remove power from the SCW and disconnect the backup battery SIM Card Pinouts connections. 3.On the SIM card holder push gently to slide the cover towards OPEN as indicated by the arrow on SIM holder. This will unlatch the SIM card holder on the side furthest from edge of the Communicator. See Figure 1. 4.Lift up the SIM card holder from the side that is not hinged. NOTE: The SIM card can be damaged by bending or scratching contacts. Use caution when handling the SIM card. 5. Insert or remove the SIM card, noting the orientation of the notches on the SIM card and the SIM card holder. 6. When inserting a SIM card, insert the card in the proper orientation and gently push the SIM card holder down and slide the holder as indicated by the arrow on SIM holder, to LOCK. 7. Apply AC power to panel, and replace the panel cover. 03 COMMUNICATOR RESET _d ft_ The Communicator can be reset by cycling the power on the SCW. _I ESTABLISHING A COMMUNICATION CHANNEL WITH THE SCW PANEL. LC _F The Communicator interfaces to the SCW through a keyed 16 pin Ribbon cable. See Table 6 . The key prevents incorrect connection of the ribbon cable connector to the SCW and Communicator. The pinout for the Ribbon cable is provided in the Table below: GND Vref Vref GND AUD-OUT_N AUD-OUT_P AUD-IN_N AUD-IN_P 10 GND 12 SI 13 GND 14 SO 15 GND 16 Wall Tamper S_ L_ S2 05 5_ 11 IM _E PC-Link RX A_ Signal _N Pin # PC-Link TX X_ Signal .2 .5 Pin # Table 6: Communicator Ribbon cable to SCW 29 00 82 18 00 1_ VA _T L2 55 Establishing a communication channel between the Communicator and the SCW is critical to ensuring the desired operation of the two units. The following steps must be completed during the on-site installation. Program the following to ensure that the Communicator and the panel will work together as intended. Initial Programming of Communicator and SCW 1. Enter [*][8][Installer Code] [Section Number] for panel programming. Record any values that are modified from their default, in the appropriate Programming Worksheets. NOTE: When programming Toggle Options, the toggle is ON when the number is displayed and OFF when the number is not dis played. (e.g., [1 - - - 5 - - - ], Toggle Options 1 and 5 are ON, all others are OFF). 2. Panel Section [167] Cellular/Ethernet Interface Communications ‘Wait for ACK’: Default value is: 060 seconds. 3. When the communicator is installed with the SCW panel, 4 telephone number are available to backup one another. You can set up these 4 telephone numbers to perform in one of two ways: Backup dialling or Alternate dialling. a. Backup dialling: each of the 4 telephone numbers will make 5 dialling attempts in turn, before an FTC trouble is displayed on the keypad. b. Alternate dialling: each telephone number makes 1 dialling attempt before moving on to the next number, cycling through each of the 4 numbers for a total of 5 times each. If all 4 numbers fail the 5 attempts, an FTC trouble is displayed on the keypad. 4. Panel Sections [301], [302], [303], and [305] can be configured as Primary communication paths. a. Panel Sections [302], [303], and [305] may also be configured for backup or redundant communications by using Panel Section(s) [383] or [351] - [376]. Refer to the SCW panel Installation Manual for more information. b. If a valid telephone number is programmed, communications will use Public Switched Telephone Network (PSTN). Entering a 4 digit hexadecimal value for a telephone number will change the call routing to the Communicator, as determined by the number programmed: DCAAF: Internal (All Receivers). Signals will be routed depending on Section [851] [006] programming. DCBBF: Ethernet Receiver 1 (Primary). (Not available for GS2055). DCCCF: Ethernet Receiver 2 (Backup). (Not available for GS2055). NOTE: Add a single ‘F’ as a suffix to the 4 digit hex number to populate the unused remainder of the 32 character field. 5. Panel Section [350]: If any of the phone numbers have been programmed as DCAA, DCBB, DCCC, DCDD, or DCEE, panel Section [350] must be set to [04] if SIA format or [03] if Contact ID (CID) format is used by control panel. 6. Panel Section [382]: Toggle Option [5], ‘GS/IP Module Enabled’, must be set to ON. 2G Alarm Communicator Installlation Manual SMS Command and Control Functions 7. Panel Section [401]: Toggle Option [1] must be set to ON in order to perform panel DLS session through Cellular or Ethernet data channel. NOTE: Keep a record of the SIM card telephone number, it is required by users for SMS Command and Control functions. (The number can be recorded in the Programming Worksheets Section of this document, under Option [996]) Due to the nature of the SIM card activation process with Cellular network carriers, it can take up to 24 hours for SIM card activation to be complete. SMS COMMAND AND CONTROL FUNCTIONS _F _I _d ft_ 03 SMS Command and Control is available on SCW9055/57 panels. Users can send SMS text messages from their mobile phone to the GSM phone number assigned to their system. Commands are only accepted from telephone numbers that have been programmed in Sections [311]-[318]. The system will reject messages sent from telephone numbers that are not on the programmed list. When the received SMS text matches a valid Section message, the function is performed on the control panel. Text messages are not case sensitive and extra spaces are ignored. A User Access Code may be required for some SMS messages. The User can send just the partition number or the complete label.(e.g., “Away arm Partition 2 1234” is treated the same as “away arm 2 1234 ”). The SMS Message format is in 3 parts: Command, Partition Label (or only the partition number), and Access Code. If an Access Code is included in the message, it is sent to the control panel for validation, along with the requested function. If the panel is configured to require an Access Code and the code is not sent (or invalid) the panel will fail the function (unsuccessful). If the panel fails the function, an SMS response message is sent to the user. The SMS response will echo the command sensat, followed by the label “unsuccessful”. (e.g., “night arm partition 2 1234 unsuccessful”). The partition label or partition number may be excluded from the SMS request in a single partition system (e.g., disarm 9123). NOTE: The GSM phone number can be viewed in Section [851],[996], and/or [851],[229] or by User entering *6, then scrolling down to “SMS Programming” and scrolling down to “Cellular phone No”. LC LABEL PROGRAMMING for SMS MESSAGE 00 1_ VA _T L2 55 S_ S2 05 5_ .2 .5 X_ IM _E _N A_ L_ Programmable Labels can not be modified in Connect24, use DLS IV for label programming only, if labels need to be modified. Before initiating remote programming, record your network’s Public IP Address and port for incoming DLS IV connections. 1. Run the DLS IV software on your computer. DLS IV will connect to the unit, using the Public IP address, and make an Ethernet connection. If the Ethernet connection fails, DLS IV will report an error and prompt you to connect using Cellular. NOTE: If required, download the DLS IV software from DSC: http://www.dsc.com/index.php?n=library#self. If you select Cellular connection, DLS will request Connect24 to send an outgoing SMS message to the unit. 2. Connect24 will confirm that the account has DLS service and will provide the Public IP address and port number of the DLS server in an SMS message. 3. Type the SMS message text into your cell phone and send it to the Communicator’s Cellular telephone number. Click OK. NOTE: The Cellular phone number can be read from Communicator Section [851][996] and/OR [851][229]. 4. SMS message will establish a connection to your computer’s DLS IV software (to change programming labels only). 5. Create an account for the panel/Communicator, select the Communicator type (e.g., SMS - TL255GS) and enter all relevant information in SMS section. NOTE: The Cellular telephone number will also be required by the user, to send SMS Interactive messages to their system. 6. Program the account information, then click Global Download and choose SMS as the Connection Type. Click OK. 7. The download path configured in Programming Section [005] Toggle Option[4] determines the Cellular or Ethernet path to be used. 18 COMMUNICATOR PLACEMENT TEST 29 00 82 (GS2055/TL255GS only) 1. Using the keypad enter the installer mode: * 8 [installer code] [850]. 2. View and record the number of bars showing on the SCW LCD. 3. Compare with the number of bars indicated in the “CSQ Levels” column shown in Table 7 . 4. If 3 or more bars are shown, the location is GOOD and no further action is required. 5. If the location is BAD, move the SCW to various suitable locations until 3 or more bars are obtained Table 7: Communicator CSQ Levels Signal Strength No Signal CSQ Level Signal Level dBm -108.8 Installer Action 1 Bar 1 to 4 -108d to -103 2 Bars 5 to 6 -102 to -99 Location is FAIR. If the average signal strength is CSQ is 5, the system may not communicate events successfully to the Monitoring Station. Installer should consider relocation, if possible. 3 Bars 7 to 10 -98d to -91 Location is GOOD. 4 Bars 11 to 13 -90 to -85 Location is GOOD 5 Bars 14 and higher -84 and higher Location is GOOD. Check if Cellular coverage is active in your area. Location is BAD. Not suitable for Cellular operation. System Options 2G Alarm Communicator Installlation Manual ETHERNET/CELLULAR PROGRAMMING OPTIONS The Programming Sections described in this document can be viewed at the SCW LCD. To start programming enter: [*][8][installer code] [851][# # # ], Where # # # is the 3 digit Section number referenced in this section. The Programming Worksheets at the end of this document can be used to record the new values when programming changes have been made from the default values. Programming Sections are accessed through Connect24. Installers may review/record programming Options at the panel. NOTE: Ethernet/Cellular Programming Sections accessed through the panel are for display purposes only. Configuration changes must be done using Connect24. SYSTEM OPTIONS [001] Ethernet IP Address Default (000.000.000.000) 03 Enter the IP address of the Communicator. Ensure that the IP address is unique to your Communicator on the local network. Format is 4 fields, each field is a 3 digit decimal number. Valid range: 000-255. If an IP address is programmed in this Section, the unit will operate with Static IP (DHCP disabled). Sections [002] and [003] must also be programmed when using Static IP addresses. NOTE: Default for this Section is Dynamic Host Configuration Protocol (DHCP) enabled. When enabled, the DHCP Server will set values for: IP Address [001], Subnet Mask [002], and Gateway [003]. Programming an IP address in this Section will disable DHCP (Static IP). [002] Ethernet IP Subnet Mask ft_ Default (255.255.255.000) _F _I _d Enter the Ethernet IP Subnet Mask of the Communicator. Format is 4 fields, each field is 3 digits. Valid range: 000-255. NOTE: If DHCP is enabled, the DHCP Server will assign the subnet mask for this Section and the programmed value will be ignored. LC [003] Ethernet Gateway IP Address L_ Default (000.000.000.000) X_ IM _E _N A_ Enter the Ethernet Gateway IP address of the Communicator. The gateway IP address is required when a router is used on the local network to reach the destination IP address specified in Section [001]. Format is 4 fields, each field is a 3 digit decimal number. Valid range: 000-255. NOTE: If DHCP is enabled, the DHCP Server will assign the Gateway IP address for this Section and the programmed value will be ignored. [004] Receiver Supervision Interval .2 .5 Default (0087/135) S2 05 5_ When receiver supervision is enabled (ON) in Section [005] Toggle Option [3], the unit sends heartbeats to Ethernet Receiver 1 or Cellular Receiver 1 to test the communications path. Use this Section to set the interval time (in seconds) when heartbeats will be sent to the receivers. Valid range 000A-FFFF seconds. If the programmed value is less than (000A/10) seconds, supervision is disabled. 18 Default (OFF) 00 1_ VA _T L2 55 S_ • Receiver Window: This is the supervision timeout that must be configured at the central station receiver. • Recommended Values: This is the recommended heartbeat interval that should be programmed into the Communicator. • For ULC installations, the Daily test transmission must be enabled over each available communication channel Sections [125] and [225]. When programming with Connect24, the recommended intervals will be programmed automatically when the required window is selected. [005] System Toggle Options [1] Ethernet Receiver 1 Supervised 29 00 82 (TL255GS only). ON: Ethernet Receiver 1 will be supervised and heartbeats will be sent to Ethernet Receiver 1 based on the supervision interval programmed in Section [004]. OFF: Ethernet Receiver 1 will not be supervised. When disabled, heartbeat 1 is sent to the Ethernet receiver once every hour, regardless of supervision type (heartbeat 1 or 2). The heartbeat is resent every 5 seconds until ACK. If no event or heartbeat ACK is received after (Receiver Supervision Interval + 75 seconds), Supervisory trouble is indicated. NOTE: Ethernet Receiver 2 can not be supervised. [2] Cellular Receiver 1 Supervised Default (OFF) ON: Cellular Receiver 1 will be supervised and heartbeats will be sent to Cellular Receiver 1 based on the supervision interval programmed in Section [004]. If ACK to heartbeat is not received, it is retransmitted every 5 seconds. Failure to ACK 2 consecutive heartbeats will reset the radio. OFF: Cellular Receiver 1 will not be supervised. When disabled, heartbeat is not sent to the receiver. Supervisory trouble is indicated. NOTE: Cellular Receiver 2 can not be supervised. [3] Supervision Type Default (OFF) ON: Heartbeat 1 (Commercial Supervision). This supervision type is suitable for applications where swap detection is required on the supervisory packet. OFF: Heartbeat 2 (Residential Supervision). This supervision type is suitable for applications where supervision of the communication path to the receiver is required. (no swap detection). 10 2G Alarm Communicator Installlation Manual System Options NOTE: Commercial supervision is more data intensive than residential supervision and should only be used when required to meet the approval for the installation. [4] Primary Path Default (OFF - TL255GS) (ON - GS2055) ON: Cellular channel is the primary path. Ethernet channel is the secondary path, if it exists. OFF: Ethernet channel is the primary path in a dual Communicator. Cellular channel is the secondary path. [5] Redundant Communications Default (OFF) (TL255GS only) ON: Events will be communicated to Ethernet Receiver 1 and Cellular Receiver 1 at the same time. Events will be communicated to Ethernet Receiver 2 and Cellular Receiver 2 at the same time. As long as the event is successfully communicated to 1 of the 2 paths (Ethernet or Cellular) the Communicator will move on to the next event. NOTE: Do not configure Ethernet Receiver 1 and Cellular Receiver 1 to communicate using a common receiver configuration (i.e., identical Receiver IP address and Receiver Remote Port). OFF: Events will be communicated to the receivers individually. Toggle should be OFF when guaranteed message delivery to both receivers is required. [6] Remote Firmware Upgrade Default (ON) L_ LC _F _I _d ft_ 03 ON: The Communicator module firmware can be remotely upgraded using the Ethernet/Cellular paths. OFF: The Communicator module firmware can not be remotely upgraded. Local firmware upgrade is still possible. [7] Alternate Test Transmissions Default (OFF). ON: When the periodic test transmission interval occurs, the test transmission will alternate between being sent to the primary and secondary receivers with each test transmission interval. OFF: When the periodic test transmission interval occurs, the test transmission will be sent to the programmed receivers, based on the settings of the periodic test transmission reporting codes. [8] Cellular Low Signal Trouble. A_ Default (OFF) 29 00 82 18 00 1_ VA _T L2 55 S_ S2 05 5_ .2 .5 X_ IM _E _N This option masks the Low Signal trouble from the Cellular trouble event. ON: A Cellular Trouble event is transmitted to receiver when the radio signal level falls below threshold level (average CSQ level is 5 or less). OFF: A Cellular Trouble event is not transmitted to receiver when the radio signal level falls below threshold level (average CSQ level is 5 or less). [006] System Toggle Options 2 [1] Ethernet 1 Receiver Enabled. Default (ON) (OFF for GS2055). ON: Ethernet Receiver 1 is enabled. OFF: Ethernet Receiver 1 is disabled. [2] Ethernet 2 Receiver Enabled. Default (ON) (OFF for GS2055). ON: Ethernet Receiver 2 is enabled. OFF: Ethernet Receiver 2 is disabled. [3] Reserved. ( ). [4] Cellular 1 Receiver Enabled. Default (ON). ON: Cellular Receiver 1 is enabled. OFF: Cellular Receiver 1 is disabled. [5] Cellular 2 Receiver Enabled. Default (ON). ON: Cellular Receiver 2 is enabled. OFF: Cellular Receiver 2 is disabled. [6] Reserved ( ). [7] DLS Over Cellular. Default (ON). NOTE: Program this toggle as OFF if you want to completely disable DLS from using the Cellular path. ON: DLS is enabled on the Cellular path. OFF: DLS is disabled on the Cellular path. NOTE: If this Toggle is OFF, DLS sessions will occur on the Ethernet path only, regardless of Primary Path set in Section [005] Toggle Option [4]. If it is ON then the Communicator will connect to the Primary path first for DLS and if the session fails, the Secondary path will be used. [8] Reserved ( ). [007] DNS Server IP 1 Default (000.000.000.000) Programming this Section is not permitted on a UL/ULC listed system. 11 Programming Options 2G Alarm Communicator Installlation Manual Enter the IP address for DNS Server 1. Format is 4 fields, each field is a 3 digit decimal. Valid range: 000-255. NOTE: If no value is programmed and DHCP is used, the DHCP Server will configure the address. If an address is programmed and DHCP is used, the address that you program will be used instead of the DHCP address. [008] DNS Server IP 2 Programming this Section is not permitted on a UL/ULC listed system. Default (000.000.000.000) Enter the IP address for DNS Server 2. Format is 4 fields, each field is a 3 digit decimal. Valid range: 000-255. NOTE: If no value is programmed and DHCP is used, the DHCP Server will assign this value. If an address is programmed and DHCP is used, the address that you program will be used instead of the DHCP address. PROGRAMMING OPTIONS [010] System Toggle Option Default (Disable) [1] This bit is used to enable/disable two way audio over 2G. [011] Installer Code Default (CAFE) _d ft_ 03 Program your installer code for this Communicator module. The installer code will be required when programming the Communicator module. Valid range: 0000 - FFFF. [012] DLS Incoming Port _I Default (0BF6/3062) LC _F The DLS Incoming Local Port (listening port) is the port DLS IV will use when connecting to the Communicator. If a router or gateway is used, it must be programmed with a Transmission Control Protocol (TCP) port forward for this port to the Communicator module IP address. Valid range: 0000 - FFFF. [013] DLS Outgoing Port L_ Default (0BFA/3066) 05 5_ .2 .5 X_ IM _E _N A_ The DLS Outgoing Port is used for outgoing session to DLS IV after an SMS request has been sent to the Communicator. Use this Section to set the value of the local outgoing port. The value must be changed if the Communicator is located behind a firewall and must be assigned a particular port number, as determined by your network administrator. In most cases, changing the default value or configuring your firewall with this port is not required. Valid range: 0000-FFFF. NOTE: If Section [006] Toggle Option [7] is ON. DLS will use the Primary path for session. If Section [006] Toggle Option [7] is OFF DLS will use the Ethernet path, if available. [020] Time Zone Default (00) S_ S2 Use Column 2 (Offset Hours) to find your local Time Zone. Record the two digit HEX value from Column 1 (HEX Value) on the same row. Program this HEX value for your Time Zone. Valid range is 00 - FF. -12 BIT 05 -11 NUT 29 00 82 SST 09 12 -10 0B -9.5 0D -9 HEX Value Offset Hours Std Abbrev Location Baker Island Time 47 5.5 IST Indian Standard Time Niue Time 48 5.75 NPT Nepal Time VA 01 Location Std Abbrev 00 1_ Offset Hours 18 HEX Value _T L2 55 Table 8: World Wide Time Zones Somoa Standard Time XJT Xinjiang Standard Time HAST Hawaii-Aleutian Standard Time EKST East Kazakhstan Standard Time THAT Tahiti Time LKT Sri Lanka Time TKT Tokelau Time VOST Vostok Time CKT Cook Island Time OMSK Omsk Standard Time MIT Marquesas Island Time NOVT Novosibirsk Time AKST Alaska Standard Time BTT Bhutan Time GIT Gambier Island Time BIOT British Indian Ocean Time 49 2G Alarm Communicator Installlation Manual Programming Options Table 8: World Wide Time Zones HEX Value 11 15 -8 -7 -6 Std Abbrev Location PST Pacific Standard Time PST Pitcarirn Standard Time CIST HEX Value Offset Hours Std Abbrev Location 4B 6.5 CCT Cococ Islands Time MMT Myanmar Time Clipperton Island Standard Time CXT Christmas Island Time MST Mountain Standard Time KOVT Khovd Time CST Central Standard Time KRAT Krasnoyarsk Time GALT Galapagos Time WIB Waktu Indonesia Bagian Barat 4D PIT Peter Island Time ICT Indochina Time EAST Easter Island Standard Time BDT Bangladesh Standard Time EST Eastern Standard Time AWST Australian Western Standard Time COT Colombia Time CST ECT Ecuador Time HKST PET Peru Time _d _I -5 _F 1D ft_ 03 19 Offset Hours Venezuela Standard Time AST Atlantic Standard Time CLST Chile Standard Time BWST Brazil Western Standard Time SLT San Luis Time PYT Paraguay Time JFST Taiwan Time SST Scarborough Shoal Time SIT Spratly Island Time SGT Singapore Time PST Philippine Standard Time PIT Pratas Islands PIT Parcel Island Time Juan Fernandez Island Standard Time MYT Malaysia Time Guyana Time MNT Mongolia Time Falkland Island Standard Time MBT Macclesfield Bank Time Bolivia Time IRKT Irkutsk Time Newfoundland Standard Time BDT Brunei Time Central Greenland Time ACIT Ashmore and Cartier Island Time A_ _N IM _E X_ .2 .5 VA 00 1_ NST 18 -3.5 BOT 23 51 _T L2 55 GYT FKST 29 00 82 CGT 25 29 -3 Waktu Indonesia Bagian Tengah TWT L_ Acre Time VST 05 5_ -4 ACT S2 21 -4.5 S_ 1F LC WITA China Standard Time Hong Kong Standard Time ART Argentina Time 52 8.25 APO Apo Island Time BRT Brazilia Time 54 8.75 ACWS Australian Central Western Standard Time UYT Uruguay Standard Time YAKT Yakutsk Time SRT Suriname Time JST Japan Standard Time ROTT Rothera Time KST Korea Standard Time PMST St. Pierre & Miquelon Standard Time WIT Waktu Indonesia Bagian Timur GFT French Guiana Time TPT East Timor Time GST South Georgia and the South Sandwich Islands PWT Palau Time BEST Brazil Eastern Standard Time ACST Australian Central Standard Time -2 55 57 9.5 13 Programming Options 2G Alarm Communicator Installlation Manual Table 8: World Wide Time Zones 41 3.5 Australian Eastern Standard Time Cape Verde Time GST Guam Standard Time YAPT Yap Time WET Western Europian Time VLAT Vladivostok Time GMT Greenwich Mean Time (UTC) TRUT Truk Time 59 10 Sierra Leone Time PGT Papua New Guinea Time IST Ireland Standard Time DTAT District de Terre Adelie Time CET Central Europian Time ChST Chamorro Standard Time WAT Western Africa Time LHST Lord Howe Standard Time Kosare Standard Time British Summer Time KOST Eastern Europian Time NCT CAT Central Africa Time SYT Syrian Standard Time SAST South Africa Standard Time IST Israel Standard Time MSK Moscow Standard Time EAT Eastern Africa Time VUT _F SBT A_ L_ PONT 11.5 IM _E _N 5F Vanuatu Time 11 New Caledonia Time LC 5D ft_ BST EET _d 10.5 _I 5B 03 SLT Solomon Island Time Phonpei Standard Time MAGT Magadan Island Time NFT Norfolk Island Time NZST New Zealand Standard Time Arabic Standard Time Arabia Standard Time AST Al Manamah Standard Time IRST Iran Standard Time AMST Armenia Standard Time NRT Nauru Time SCT Seychelles Time MHT Marshall Island Time GST Gulf Standard Time GILT Gilbert Island Time SAMT Samara Time ANAT Anadyr Time .2 .5 X_ AST AST RET Reunion Time 82 18 Mauritius Time 61 12 Iles Crozet Time 64 12.75 65 13 GET Georgia Standard Time 69 14 AZT Azerbaijan Time 70 - FF N/A AFT Afghanistan Time 29 00 14 AEST Azores Standard Time ICT 4.5 Location CVT MUT 43 Std Abbrev AZOST 05 5_ 3F Eastern Greenland Time S2 3D EGT Offset Hours S_ 39 HEX Value _T L2 55 35 Location VA 31 -1 Std Abbrev 2D Offset Hours 00 1_ HEX Value FJT Fiji Time WFT Wallis and Futuna Time TVT Tuvalu Time PETT Petropavlovsk Time CHAST Chatham Island Standard Time PHOT Phoenix Island Time TOT Tonga Time LINT Line Island Time Reserved 2G Alarm Communicator Installlation Manual Communications Reporting Codes Table 8: World Wide Time Zones CAST Chinese Atlantic Standard Time WKST West Kazakhstan Standard Time PKT Pakistan Time YEKT Yekaterinburg Time UZT Uzbekistan Time TMT Turkmenistan Time TJT Tajikistan Time TFT French Southern and Antarctic Time MVT Maldives Time MAWT Mawson Time KGT Kyrgyzstan Time HMT Heard and McDonald Island Time DAVT Davis Time Offset Hours Std Abbrev Location ft_ _d _I HEX Value 03 Location L_ 45 Std Abbrev _F Offset Hours LC HEX Value _N A_ [021] Account Code Default (FFFFFF) 05 5_ .2 .5 X_ IM _E The account code is included when transmitting any events generated by the Communicator. (e.g., Panel Absent Trouble). It is recommended that the account code be the same as the control panel account number. Valid range: 000001-FFFFFE. If 4 digit account codes are needed the 2 lowest digits shall be programmed as FF. (e.g., Account 1234 is programmed as:1234FF). NOTE: Programming this Section with all 0 or F will cause a Module Configuration Trouble. [022] Communications Format S2 Default (04) VA _T L2 55 S_ Program 03 for Contact ID (CID). Program 04 for SIA. The module can be configured to send Events in SIA or CID format. The SIA communication format follows the level 2 specifications of the SIA Digital Communication Standard - October 1997. This format will send the account code along with its data transmission. The transmission will look similar to the following at the receiver. Example: Nri0 ET001 Where: N = New Event; ri0 = Partition/Area identifier; ET = Panel Absent Trouble; 001 = Zone 001. 00 1_ COMMUNICATIONS REPORTING CODES 29 00 82 Event 18 Table 9: Communications Reporting Codes [023] Panel Absent Trouble [024] Panel Absent Trouble Restore [025] Radio Activation Restore [026] Ethernet 1 Test Transmission [027] Ethernet 2 Test Transmission [028] Cellular 1 Test Transmission [029] Cellular 2 Test Transmission [030] FTC Restore SIA Identifier ET ER RS RP RP RP RP YK SIA Reporting Code 001 001 001 001 002 003 004 001 CID Qualifier CID Event Code CID Reporting Code 55 55 52 A3 A3 A3 A3 54 CID User/ Zone 001 001 001 951 952 955 956 001 [023] Panel Absent Trouble Default (FF) Program 00 to disable this event or FF to enable. This event will occur when communications with the panel have been lost for more than 60 seconds. [024] Panel Absent Trouble Restore Default (FF) Program 00 to disable this event or FF to enable. This event will occur when communications with the control panel have resumed. [025] Radio Activation Restore Default (FF) Program 00 to disable this event or FF to enable. This event will occur after any successful Connect24 programming session. 15 System Test Options [026 - 029] 2G Alarm Communicator Installlation Manual SYSTEM TEST OPTIONS [026 - 029] Test Transmissions to Primary Receiver, with Backup to Secondary Receiver: Set Ethernet Section [026] to (FF); [027] to (00). Set Cellular Section [028] to (FF); [029] to (00). • If the test transmission fails to the primary receiver it will backup to the secondary receiver. • If the test transmission fails to the secondary receiver an FTC trouble will be generated. Test Transmission Unique to Primary and Secondary Receivers: Set Ethernet Section [026] to (FF); [027] to (FF). Set Cellular Section [028] to (FF); [029] to (FF). • The module will send periodic test transmissions to each receiver independently, with no backups. • If the test transmission fails to any of the programmed receivers, an FTC trouble will be generated. Alternate Test Transmission: Alternate Test Transmission can be enabled or disabled in Section [005] Toggle Option [7]. [026] Ethernet 1 Transmission Default (FF) Program 00 to disable this event transmission or FF to enable. See System Test Options (above) for details on settings. [027] Ethernet 2 Transmission Default (00) ft_ 03 Program 00 to disable this event transmission or FF to enable. See System Test Options (above) for details on settings. [028] Cellular 1 Transmission _d Default (FF) _F _I Program 00 to disable this event transmission or FF to enable. See System Test Options (above) for details on settings. [029] Cellular 2 Transmission Default (00) A_ L_ LC Program 00 to disable this event transmission or FF to enable. See System Test Options (above) for details on settings. NOTE: The time interval (in minutes) between periodic tests is programmed in Section [125] (Ethernet) and Section [225] (Cellular). [030] FTC Restore _N Default (FF) IM _E Program 00 to disable this event transmission or FF to enable. This event will occur when an FTC Trouble on the system restores. S2 05 5_ .2 .5 X_ [031] Priority Tamper Alarm Program 00 to disable this event or FF to enable. This event will occur when panel tampered during the entry delay. [032] Priority Tamper Restore Program 00 to disable this event or FF to enable.This event will occur when panel tamper restored. Priority Tamper Priority Tamper Restore BA BR SIA Reporting Code 000 000 _T L2 55 SIA Identifier Contact ID Qualifier Contact ID Event Code Contact ID Reporting Code 4A 4A Contact ID User/Zone 000 000 00 1_ VA Event S_ Table 10: Priority Temper Restore [033] Communicator Firmware Update Begin 18 Default (FF); Default (FF); 29 00 82 Program 00 to disable this event transmission or FF to enable. This event will occur when the communicator firmware update begins. [034] Communicator Firmware Update Successful Program 00 to disable this event transmission or FF to enable. This event will occur when the communicator firmware updated successfully completed. [035] Panel Firmware Update Begin Default (FF); Program 00 to disable this event transmission or FF to enable. This event will occur when the panel firmware update begins. [036] Panel Firmware Update Successful Default (FF); Program 00 to disable this event transmission or FF to enable. This event will occur when the panel firmware updated successfully. [037] Panel Firmware Update Fail Default (FF); Program 00 to disable this event transmission or FF to enable. This event will occur when the panel firmware updated has failed. 16 2G Alarm Communicator Installlation Manual Ethernet Receiver 1 Options Table 11: Panel Tamper Alarm Restore Event SIA Identifier SIA Reporting Code Contact ID Qualifier Contact ID Event Code Contact ID Reporting Code Contact ID User/Zone [033]Comm. FW Update Begin LB 00 03 002 [034]Comm. FW Update Successful LS 00 03 002 [035]Panel FW Update Begin LB 00 03 003 [036]Panel FW Update Successful LS 00 03 003 [037]Panel FW Update Fail LU 00 04 003 03 ETHERNET RECEIVER 1 OPTIONS _d ft_ [101] Ethernet Receiver 1 Account Code _I Default (0000000000) A_ L_ LC _F The account code is used by the central station to distinguish between transmitters. This account code is used when transmitting heartbeat signals to the central station receiver. Signals received from the Panel will use the control panel account number. Valid range: 0000000001-FFFFFFFFFE. Programming all 0 or all F will cause a Module Configuration Trouble. NOTE: If Ethernet Receiver 1 and Cellular Receiver 1 are programmed as the same receiver (IP and port number are identical), Ethernet Receiver 1 account code will be used. [102] Ethernet Receiver 1 DNIS _N Default (000000) 05 5_ .2 .5 X_ IM _E The Dialled Number Information Service (DNIS) is used in addition to the Account Code to identify the Communicator module at the central station. Valid range: 000000 - 099999. Value is entered as a leading 0 followed by the 5 digit DNIS. Format is Binary Coded Decimal (BCD). NOTE: Each Ethernet/Cellular receiver must be programmed with a unique DNIS. [103] Ethernet Receiver 1 Address Default (127.000.000.001) 29 00 Default (0BF5/3061) 82 18 00 1_ VA _T L2 55 S_ S2 The default address enables the Communicator to operate in Unattended Mode. Unattended Mode is used when a receiver is not available and the unit is required to perform DLS sessions. Typically used where the customer programs the control panel daily due to access control and still wants to receive alarms without buying extra hardware (receiver) or software. NOTE: When a valid IP address has been programmed, Ethernet Receiver 1 is enabled and will communicate events over the Ethernet channel. Ethernet Receiver 1 and Cellular Receiver 1 may be configured to communicate to the same central station receiver. To configure the device to operate using this Common Receiver Mode functionality, program Ethernet Receiver 1 and Cellular Receiver 1, IP address and port number with identical values. NOTE: When operating in Common Receiver Mode, Ethernet Receiver 1 account code will be used for Ethernet and Cellular. [104] Ethernet Receiver 1 Remote Port This Section determines the remote port of Ethernet receiver 1. Valid range: 0000 - FFFF. [105] Ethernet Receiver 1 Local Port Default (0BF4/3060) Use this Section to set the value of the local outgoing port. Set the value of this port when your installation is located behind a firewall and must be assigned a particular port number as determined by your central station system administrator. Valid range: 0000 - FFFF.[106] Ethernet Receiver 1 Domain Name [106] Ethernet Receiver 1 Domain Name Default ( ) Enter the Domain Name as 32 ASCII characters. Programming this Section is not permitted on a UL/ULC listed system. ETHERNET RECEIVER 2 OPTIONS [111] Ethernet Receiver 2 Account Code Default (0000000000) The account code is used by the central station to distinguish between transmitters. The account code is used when transmitting heartbeat signals to the central station receiver. Signals received from the control panel will use the control panel account number. Valid range: 0000000001- FFFFFFFFFE. Programming all 0 or all F will cause a Module Configuration Trouble (yellow LED=12 flashes). NOTE: If both Ethernet Receiver 2 and Cellular Receiver 2 are the same receiver (IP and port number are identical), Ethernet Receiver 2 account will be used for Ethernet and Cellular. 17 Ethernet Options 2G Alarm Communicator Installlation Manual [112] Ethernet Receiver 2 DNIS Default (000000) The DNIS is used in addition to the account code to identify the Communicator module at the central station. Valid range: 000000 099999. Value is entered as leading 0 followed by the 5 digit DNIS. Format is BCD. NOTE: Each Ethernet/Cellular receiver must be programmed with a unique DNIS. [113] Ethernet Receiver 2 Address Default (000.000.000.000) Programming the Ethernet receiver 2 IP address with 000.000.000.000 will disable Ethernet. Enter the Ethernet receiver 2 IP address. This address will be provided by your central station system administrator. Format is 4 fields, each field is a 3 digit decimal. Valid range: 000-255. NOTE: When a valid IP address has been programmed, Ethernet Receiver 2 is enabled and will communicate events over the Ethernet channel. Ethernet Receiver 2 and Cellular Receiver 2 may be configured to communicate to the same central station receiver. To configure the device to operate using this common receiver mode functionality, program the Ethernet Receiver 2 and Cellular Receiver 2, IP address and port number with the same values. When operating in common receiver mode the Ethernet Receiver 2 account code will be used for communications over Ethernet and Cellular. NOTE: Do not program Ethernet Receiver 1 and Ethernet Receiver 2 to communicate to same receiver. [114] Ethernet Receiver 2 Remote Port 03 Default (0BF5/3061) LC _F _I _d ft_ This Section is used to program the port number used by Ethernet Receiver 2. Set the value of this port when your installation is located behind a firewall, and must be assigned a particular port number as determined by your central station system administrator. Valid range: 0000 - FFFF. NOTE: Do not program Ethernet Receiver 1 and Ethernet Receiver 2 Port with the same value. [115] Ethernet Receiver 2 Local Port Default (0BF9/3065) _N A_ L_ Use this Section to program the value of the local outgoing port. You can set the value of this port when your installation is located behind a firewall and must be assigned a particular port number as determined by your network administrator. Valid range: 0000 - FFFF. NOTE: Do not program Ethernet Receiver 1 and Ethernet Receiver 2 Port with the same value. [116] Ethernet Receiver 2 Domain Name Programming this Section is not IM _E Default ( ) .2 .5 X_ permitted on a UL/ULC listed system. Enter the Domain Name as 32 Character ASCII. 05 5_ ETHERNET OPTIONS S2 [124] Ethernet Test Transmission Time S_ Default (9999) VA _T L2 55 Enter a 4 digit number (0000-2359) using the 24-hour clock format (HHMM) to set the test transmission time of day. Valid range: 00 - 23 hours (HH) and 00 - 59 minutes (MM). Programming a value of 9999 will disable the test transmission time. NOTE: The internal date and time will automatically be programmed when the unit communicates with the primary receiver. [125] Ethernet Test Transmission Cycle Default (000000) 82 18 00 1_ This value represents the interval between test transmissions, in minutes. Valid range: 000000 - 999999 minutes. Once the unit has sent the initial periodic test transmission, all future test transmissions will be offset by the programmed number of minutes. See Sections [026] - [029]. 29 00 Table 12: Ethernet Test Transmission Interval Test Transmission Interval Programmed Minutes Daily 001440 Weekly 010080 Monthly 043200 NOTE: Minimum value is 000005 minutes. Programming an interval that is less than 5 minutes will disable test transmission. CELLULAR RECEIVER 1 OPTIONS [201] Cellular Receiver 1 Account Code Default (0000000000) The account code is used by the central station to distinguish between transmitters. This account code is used when transmitting heartbeat signals to the central station receiver. Signals received from the control panel will use the control panel account number. Valid range: 0000000001 - FFFFFFFFFE. Programming all 0 or all F will cause a Module Configuration Trouble (yellow LED = 12 flashes). [202] Cellular Receiver 1 DNIS Default (000000) The DNIS is used in addition to the account code to identify the Communicator module at the central station. Valid range: 000000 099999. Values are entered as leading 0 followed by the five digit DNIS. Format is BCD. NOTE: Each Ethernet/Cellular receiver must be programmed with a unique DNIS. 18 2G Alarm Communicator Installlation Manual Cellular Receiver 2 Options [203] Cellular Receiver 1 Address Default (000.000.000.000) Enter the Cellular Receiver 1 IP address. This information will be provided by your central station system administrator. Each 3 digit segment of the address must be within a valid range of 000-255. NOTE: When a valid IP address has been entered, the Cellular is enabled and will communicate events over the Cellular channel. [204] Cellular Receiver 1 Port Default (0BF5/3061) This Section determines the port used by Cellular Receiver 1. Change the default value of this port when your installation is located behind a firewall, and must be assigned a particular port number as determined by your central station system administrator. Valid range: 0000 - FFFF. NOTE: Programming this Section with 0000 will disable the receiver. [205] Cellular Receiver 1 APN Default ( ) The Access Point Name (APN) determines the Cellular network that the Communicator will connect to. This information is available from your network carrier. Program this Section as 32 ASCII characters. NOTE: When a SIM card with a custom APN is used, the unit will not have access to the Internet. DLS and remote flash can still be done if Section [221] is programmed with a valid Public APN. [206] Cellular Receiver 1 Domain Name ft_ permitted on a UL/ULC listed system. _d Programming this Section is not 03 Default ( ) _I Enter the Domain Name as 32 ASCII characters. This information will be provided by your central station system administrator. _F CELLULAR RECEIVER 2 OPTIONS LC [211] Cellular Receiver 2 Account Code L_ Default (0000000000) IM _E _N A_ The account code is used by the central station to distinguish between different transmitters. This account code is used when transmitting signals to the central station receiver. Signals received on the panel will use the panel account number. Valid range: 0000000001 FFFFFFFFFE. NOTE: Programming this Section as all 0 or F will cause a Module Configuration Trouble (yellow LED = 12 flashes). [212] Cellular Receiver 2 DNIS X_ Default (000000) S2 05 5_ .2 .5 The DNIS is used in addition to the Account Code to identify the Communicator module at the central station. Valid range: 000000 099999. Values are entered as a 0 followed by the 5 digit DNIS value. Format is BCD. NOTE: Each Ethernet/Cellular receiver must be programmed with a unique DNIS. [213] Cellular Receiver 2 Address S_ Default (000.000.000.000) VA _T L2 55 Enter the Cellular Receiver 2 IP address. This IP address will be provided by your central station. Format is 4 fields, each field is 3 digit decimal. Valid range: 000 - 255. NOTE: When a valid address has been entered, Cellular Receiver 2 is enabled and will communicate events over the Cellular path. [214] Cellular Receiver 2 Port 00 1_ Default (0BF5/3061) Default ( ) 29 00 82 18 This Section defines the port of Cellular Receiver 2. Change the value of this port when your installation is located behind a firewall, and must be assigned a particular port number, as determined by your central station system administrator. Valid range: 0000 - FFFF. NOTE: Do not program Cellular Receiver 1 and Cellular Receiver 2 to communicate to the same receiver. [215] Cellular Receiver 2 APN The APN determines the Cellular network that the Communicator will connect to. This information is available from your network carrier. Program this Section with up to 32 ASCII characters. NOTE: When a SIM card with a custom APN is used, the unit will not have access to the internet. DLS and remote flash can still be done if Section [221] is programmed with a valid Public APN. [216] Cellular Receiver 2 Domain Name Default ( ) Programming this Section is not permitted on a UL/ULC listed system. Enter the Cellular Receiver 2 Domain Name with up to 32 ASCII characters. CELLULAR OPTIONS [221] Cellular Public Access Point Name Default ( ) When the Communicator is operating on a private APN, use this Section to select a public APN for DLS and Remote Firmware Update. This information is available from your network carrier. The APN identifies the public Cellular network that the Communicator will connect to. 19 Event Notification and Interactive Options 2G Alarm Communicator Installlation Manual [222] Cellular Login User Name Default ( ) Some network carriers require you to provide login credentials when connecting to an APN. Program your login User Name in this Section. Format is up to 32 ASCII characters. NOTE: This Section is not accessible via PC1616/PC1832/PC1864 keypad programming. [223] Cellular Login Password Default ( ) Some network carriers require you to provide login credentials when connecting to an APN. Program your login Password in this Section. Format is up to 32 ASCII characters. [224] Cellular Test Transmission Time of Day Default (9999) Enter a 4 digit value using the 24-hour clock format (HHMM) to set the test transmission time of day. Valid range: 00-23 for the hours (HH) and 00-59 for the minutes (MM). NOTE: To disable the test transmission time of day enter 9999 or FFFF in this Section. The internal date and time will be automatically programmed by the primary receiver only. [225] Cellular Test Transmission Cycle Default (000000) _I _d ft_ 03 This value represents the interval in between test transmissions in minutes. Valid range: 000000 - 999999 minutes. Once the unit has sent the initial periodic test transmission, all future test transmissions will be offset by the programmed number of minutes. See Sections [026] - [029]. _F Monthly 043200 LC Weekly 010080 Daily 001440 L_ Test Transmission Interval Programmed Minutes Table 13: Ethernet Test Transmission Interval _N A_ NOTE: Minimum value is 000005 minutes. Programming an interval that is less than 5 minutes will disable test transmission. [226] Cellular Trouble Delay Default (00) .2 .5 X_ IM _E This option is used to program the delay, in minutes, for reporting a Cellular Trouble Delay. Valid entries are 00 - FF. (e.g., for a 10 minute Cellular Trouble Delay enter: 0A). There is no reporting delay if value is programmed as 00. 05 5_ [227] Voice Call Timeout Default (00); S_ S2 This option sets the Voice Call Timeout, in minutes. Programming a value of 00 will disable timeout. Valid range is 00 to FF. [228] Voice Call Back Time _T L2 55 Default (0A); 00 1_ VA This option sets the Voice call back time, in minutes. When the Communicator requests Call Back from the receiver, it will answer incoming calls during the programmed timeout period. If an incoming call is received after the timeout from requesting call back, the Communicator will answer the call and immediately hang up. Programming a value of 00 will disable timeout (accept all incoming calls). Default value is 0A/10 seconds. Valid range is 00 to FF. [229] Voice Call Back Number Default (SIM Telephone Number); 29 00 82 18 This option sets the Voice Call Back Telephone Number for the receiver. This number is used for Two Way calling. Current SIM telephone number can be viewed in Section [996]. Valid entry is 32 character ASCII. EVENT NOTIFICATION AND INTERACTIVE OPTIONS [301] Command and Control Toggle Options [1] Reserved Default ( ). [2] Reserved Default ( ). [3] SMS Command and Control Default (ON). [4] Reserved Default ( ). [5] SMS Character Format Default (See Table 14 below for default by language selection). ON: SMS Unicode, maximum message length is 70 characters. OFF: 7 bit SMS, maximum message length is 160 characters. [6] Long SMS Message Handling Default (OFF). ON: If longer than maximum message length, it is split and sent as multiple SMS messages. OFF: If longer than maximum message length. A single, truncated SMS message is sent. [7-8] Reserved Default ( ). 20 2G Alarm Communicator Installlation Manual SMS Notification Table 14: Event Notification Language Language Default Language Default Language Default Language Default English OFF Czech ON Greek ON Latvian OFF Spanish OFF Finnish OFF Turkish OFF Lithuanian OFF Portuguese OFF German OFF Croatian ON Ukrainian ON French OFF Swedish OFF Hungarian ON Slovakian OFF Italian OFF Norwegian OFF Romanian OFF Serbian ON Dutch OFF Danish OFF Russian ON Estonian OFF Polish ON Hebrew ON Bulgarian ON Slovenian OFF [311] - [318] SMS Phone Number 1 - 8 Default ( ); ft_ 03 These Sections may be programmed through DLS IV or the keypad. Up to 8 SMS telephone numbers (4 - 32 digits) can be programmed in Section [31x] Where x is an SMS telephone number from 1 to 8. Leaving programming blank for a telephone number will disable that number. The User can program their own mobile telephone numbers at the keypad using [*] [6] <> “SMS Programming”. The SMS Command and Control feature utilize the SMS messaging service provided by the Cellular network and is subject to the limitations of SMS messaging. These limitations include delayed messages and lack of guaranteed delivery. LC _F _I _d NOTE: SMS Command and Control (Sections [601] - [618] will only process messages from the mobile telephone numbers programmed in this Section if SMS Command and Control is enabled [301][ 3] ON. SMS responses are listed in Sections [621] [630]. A blank telephone number is disabled. L_ SMS NOTIFICATION S_ S2 05 5_ .2 .5 X_ IM _E _N A_ [321] - [328] SMS Phone Number 1 - 8 Toggle Options The toggles in this Section determine the type of event message that will be sent to the SMS number programmed in Sections [311] - [318]. [1] SMS Notification Alarm/Restore Default (OFF). [2] SMS Notification Tamper/Restore Default (OFF). [3] SMS Notification Opening/Closing Default (OFF). [4] SMS Notification System Maintenance Default (OFF). [5] SMS Notification System Test Default (OFF). [6] SMS Notification Internal Events Default (OFF). [7] SMS Notification Enabled Default (OFF). [8] SMS Command and Control Enabled Default (ON). 00 1_ AREA LABEL PROGRAMMING VA _T L2 55 NOTE: Each telephone number can be programmed to receive different event notifications. When more than 1 number receives the event, the system will send the message to phone number 1 first. Only 1 send attempt is made for each programmed number. Notification, for each programmed telephone number can be enabled/disabled with Toggle Option [7]. Default (Security System); 18 Each Area label is up to 32 ASCII characters, including spaces. The label language is specified in Section [009]. [351] Account Label 29 00 82 The Account Label is up to 32 ASCII characters. It is sent at the beginning of every SMS message originating from the Communicator module.This label is used to identify the system to the recipient of the SMS message. [352] System Label Default (System Area); The System Label is up to 32 ASCII characters. It is used for notification messages that apply to the system. NOTE: On single partition systems the System Label may be used for all messages. [353] - [360] Partition 1- 8 Label Default (Partition x); Where x is a partition number from 1 - 8. Partition Labels are up to 32 ASCII characters. Labels are used for SMS notification messages that apply to a specific partition on the system. USER LABEL PROGRAMMING [361] - [400] User 1 - 40 Label Default (User x); Where x is the User number from 1 - 40. User labels are used to identify a User for SMS notification messages that apply to a specific user. There are 40 programmable User Labels. Each label is up to 16 ASCII characters. The label language is specified in Section [009]. 21 Zone Label Programming 2G Alarm Communicator Installlation Manual ZONE LABEL PROGRAMMING [401] - [464] Zone 1 - 64 Label Default (Zone n); Where n is a Zone number from 1 - 64. Zone Labels are up to 32 ASCII characters. Labels are used to identify the Zone for notification messages that apply to a specific Zone. The label language is specified in Section [009]. Zone labels are numbered 1 - 64 and Zones are numbered 1-128. No labels are assigned to Zones 65-128. PANEL EVENT LABEL PROGRAMMING [501] - [580] Event Labels Default (see Default Label in Table 15 ); There are 80 programmable Event labels. Each label is pre programmed with the default text shown in Table 15 . Each label is up to 32 ASCII characters (including spaces). The language is specified in Section [009]. Table 15: Panel Event Labels Default Label Event [Section] Label Default Label [501] Burglary Alarm [Burglary Alarm] [502] Burglary Alarm Restore [Burglary Alarm Restore] [503] Fire Alarm [Fire Alarm] [504] Fire Alarm Restore [Fire Alarm Restore] [505] 24 Hour Alarm [24 Hour Alarm] [506] 24 Hour Alarm Restore [24 Hour Alarm Restore] [507] Holdup Alarm [Holdup Alarm] [508] Holdup Alarm Restore [509] Gas Alarm [Gas / Carbon Monoxide Alarm] [510] Gas Alarm Restore [511] Heat Alarm [High Temperature Alarm] [512] Heat Alarm Restore [513] Medical Alarm [Medical Alarm] [514] Medical Alarm Restore [515] Panic Alarm [Panic Alarm] [516] Panic Alarm Restore [517] Emergency Alarm [Emergency Alarm] [518] Emergency Alarm Restore 03 Event [Section] Label IM _E _N A_ L_ LC _F _I _d ft_ [Holdup Alarm Restore] [Sprinkler Alarm] [520] Sprinkler Alarm Restore [Water Level Alarm] [522] Water Level Alarm Restore [523] Freeze Alarm [Low Temperature Alarm] [525] Fire Supervisory [Fire Supervisory] [527] Zone Tamper [Zone Tamper] [529] Zone Fault .2 .5 [High Temperature Alarm Restore] [Medical Alarm Restore] [Panic Alarm Restore] [Emergency Alarm Restore] [Sprinkler Alarm Restore] [Water Level Alarm Restore] [Low Temperature Alarm Restore] [526] Fire Supervisory Restore [Fire Supervisory Restore] [528] Zone Tamper Restore [Zone Tamper Restore] [Zone Fault] [530] Zone Fault Restore [Zone Fault Restore] [531] Fire Trouble [Fire Trouble] [532] Fire Trouble Restore [Fire Trouble Restore] [533] Module Supervisory [Module Supervisory Trouble] [534] Module Supervisory Restore [Module Supervisory Restore] [General System Tamper] [536] General System Tamper Restore [General System Tamper Restore] [537] Wireless Device Low Battery [Wireless Device Low Battery] [538] Wireless Device Low Battery Restore [Wireless Device Battery Restore] [539] Cross Zone/Police Code [Burglary Verified] [540] Burglary Not Verified [Burglary Not Verified] [541] Duress Alarm [Duress Alarm] [542] Opening After Alarm [Disarmed After Alarm] [543] Recent Closing [Alarm Occurred After Arming] [544] Alarm Canceled [Alarm Canceled] [545] Keypad Lockout [Keypad Lockout] [546] Exit Fault [Exit Fault] [547] Partial Closing [Armed With Zones Bypassed] [548] Zone Bypass [Zone Bypassed] [549] Zone Unbypass [Zone Unbypassed] [550] Auto Arm Cancel [Automatic Arming Cancelled] [551] Closing [Armed By] [552] Opening Label [Disarmed By] [553] Special Closing [Armed] [554] Special Opening [Disarmed] [555] Late to Open [Late to Open] [556] Delinquency [Delinquency] 29 00 82 18 00 1_ VA _T L2 55 S_ S2 05 5_ [524] Freeze Alarm Restore [535] General System Tamper 22 X_ [519] Sprinkler Alarm [521] Water Level Alarm [Gas / Carbon Monoxide Restore] 2G Alarm Communicator Installlation Manual Communicator Event Label Programming Table 15: Panel Event Labels Event [Section] Label Default Label Event [Section] Label Default Label [557] General System Trouble [General System Trouble] [558] General System Trouble Restore [General System Trouble Restore] [559] AC Line Trouble [AC Power Failure] [560] AC Line Trouble Restore [AC Power Restore] [561] Battery Trouble [Battery Trouble] [562] Battery Trouble Restore [Battery Restore] [563] Bell Circuit Trouble [564] Bell Circuit Trouble Restore [Bell Circuit Restore] [Auxiliary Power Trouble] [566] Auxiliary Power Trouble Restore [Auxiliary Power Restore] [567] Ground Fault [Ground Fault Trouble] [568] Ground Fault Restore [Ground Fault Restore] [569] TLM Failure [Telephone Line Failure] [570] TLM Failure Restore [Telephone Line Restore] [571] FTC Trouble [Fail To Communicate Trouble] [572] FTC Restore [Fail To Communicate Restore] [573] Event Buffer 75% Full [Event Buffer Near Full] [574] DLS Lead In [Remote Programming Begin] [575] DLS Lead Out [Remote Programming End] [576] Installer Lead In [577] Installer Lead Out [Local Programming End] [578] Walk Test Lead In [Walk Test Begin] [579] Walk Test Lead Out [Walk Test End] [580] System Test [System Test Message] [Local Programming Begin] L_ LC _F _I _d ft_ 03 [Bell Circuit Trouble] [565] Auxiliary Power Trouble A_ COMMUNICATOR EVENT LABEL PROGRAMMING _N Table 16: Communicator Event Label [591] Panel Absent Trouble [Panel Communications Trouble] [593] Module Reprogramming [Communicator Programming Updated] Default Label [592] Panel Absent Trouble Restore [Panel Communications Restored] [594] Firmware Update [Communicator Firmware Updated] .2 .5 S2 05 5_ Event Section Label IM _E Default Label X_ Event Section Label S_ SMS COMMAND AND CONTROL FUNCTIONS 29 00 82 18 00 1_ VA _T L2 55 Users can send SMS text messages from their mobile phone to the communicator cellular phone number assigned to their system. Commands are only accepted from telephone numbers that have been programmed in Sections [311]-[318]. The system will reject messages sent from telephone numbers that are not on the programmed list. When the received SMS text matches a valid Section message, the function is performed on the control panel. Text messages are not case sensitive and extra spaces are ignored. A User Access Code may be required for some SMS messages. The User can send just the partition number or the complete label.(e.g., “Away arm Partition 2 1234” is treated the same as “away arm 2 1234 ”). The SMS Message format is in 3 parts: Command, Partition Label (or only the partition number), and Access Code. • If an Access Code is included in the message, it is sent to the control panel for validation, along with the requested function. • If the panel is configured to require an Access Code and the code is not sent (or invalid) the panel will fail the function (unsuccessful). • If the panel fails the function, an SMS response message is sent to the user. The SMS response will echo the command sent, followed by the label “unsuccessful”. (e.g., “night arm partition 2 1234 unsuccessful”). • The partition label or partition number may be excluded from the SMS request in a single partition system (e.g., disarm 9123). NOTE: The communicator cellular phone number can be viewed in Section [851], [996] and/or [851], [996] or by user entering *6, then scrolling down to ‘SMS Programming” and scrolling down to “Cellular phone No.” [<] [>] “Cellular Phone No.” at the keypad. An Access Code is required for all SMS commands, except Help. [601] Stay Arm Default (Stay Arm); Send this command to the system to stay arm. It may be followed by a Partition Label or partition number and Access Code. [602] Away Arm Default (Away Arm); Send this command to the system to away arm. It may be followed by a Partition Label or partition number and Access Code. [603] Night Arm Default (Night Arm); Send this command to the system to night arm. It may be followed by a Partition Label or partition number and Access Code. 23 SMS Command and Control Response 2G Alarm Communicator Installlation Manual [604] Disarm Default (Disarm); Send this command to the system to disarm. It may be followed by a Partition Label or partition number and Access Code. [605] - [608] Activate Command Output 1 - 4 Default (Activate Command Output n); Where n is a number from 1 - 4. Send this command to the system to activate a command output. It may be followed by a Partition Label or partition number and Access Code. [609] - [612] Deactivate Command Output 1 - 4 Default (Deactivate Command Output n); Where n is a number from 1 - 4. Send this command to the system to deactivate a command output. This command may be followed by a Partition Label or partition number and optional Access Code. [613] Bypass Default (Bypass); Send this command to the system to bypass a Zone. This command should be followed by a Zone label or Zone number and Access Code. [614] Unbypass Default (Unbypass); Send this command to the system to unbypass a Zone. This command should be followed by the Zone label or Zone number and Access Code. [615] Status Request 03 Default (Status Request); _I _d ft_ Send this command to request the status of the system. It may be followed by a partition label or partition number and Access Code. If partition label is omitted, status of all enabled partitions will be sent. If there is a trouble on the system, the system label is sent, followed by the trouble label, then the partition status. LC _F NOTE: Status Request response may require more than 1 SMS message, depending on status of the system. There is a 10 second delay between transmission of SMS messages. L_ [616] Alarm Memory Request A_ Default (Alarm Memory Request); IM _E _N Send this command to the system to request the alarm memory from the system. This command may be followed by a Partition Label or partition number, and Access Code. If partition label is omitted, alarm memory of all partitions will be sent. Alarm memory responses will include Partition label and Zone label. Up to 8 partitions may be contained in 1 message. .2 .5 X_ NOTE: Alarm Memory Request response may require more than 1 SMS message, depending on alarm memory of the unit. There is a 10 second delay between transmission of SMS messages. 05 5_ [617] Help Default (Help); S_ S2 When help is sent, the SMS response is a listing of all Interactive commands that can be sent to the module. Access Code is not required. [619] Keypad Message _T L2 55 Default (Keypad Message); VA The response format is: [Account Label] [Date and Time] [SMS Function] [Response] [Message Text]. Fields are space delimited.When Keypad Message is sent, the SMS response is the message displayed on the keypad. If the message is too long to display on the keypad, only the portion displayed is sent in the response. 00 1_ SMS COMMAND AND CONTROL RESPONSE 29 00 [621] Function Successful Default (Successful); 82 18 NOTE: SMS Command and Control Response messages are up to 32 ASCII characters (Maximum 160 characters per SMS message). The message language is specified in Section [009]. SMS responses are sent to the phone that initiated the command. When an SMS Command and Control function is successfully performed by the panel, the successful label is included in the response sent to the user, following the command requested. (e.g., if “stay armed” command is completed by the panel, SMS response is: “stay armed successful”). [622] Function Unsuccessful Default (Unsuccessful); When an SMS Command and Control function is not successfully performed by the panel, the command sent to the unit will be included in the response sent to the user, followed by this label. (e.g., if “stay armed” command is not completed, SMS response is: “stay armed unsuccessful”). [623] Invalid Command Default (Invalid Command); This label will be included in the response message if the command was not accepted as a valid SMS command. [624] System Stay Armed Default (Stay Armed); This label will be included in the response to a status request command if a partition is stay armed. [625] System Away Armed Default (Away Armed); This label will be included in the response to a status request command if a partition is away armed. 24 2G Alarm Communicator Installlation Manual SMS Command and Control Response [626] System Night Armed Default (Night Armed); This label will be included in the response to a status request command if a partition is night armed. [627] System Disarmed Ready Default (Disarmed Ready); This label will be included in the response to a status request command if a partition is disarmed and is ready to arm. [628] System Disarmed Not Ready Default (Disarmed Not Ready); This label will be included in the response to a status request command if a partition is disarmed and is not ready to arm. [629] System is in Alarm Default (is in Alarm); This label will be included in the response to a status request command if a partition is in alarm. [630] Trouble Label Default (Service is Required); This label will be included in the response to the Alarm Memory command if there are no alarms in memory. [631] No Alarms in Memory Default (No Alarm Memory); This label will be included in the response to an Alarm Memory Request if there are no alarms on the system. [634] Error Code 03 Default (Error Code); _I _d ft_ When an SMS initiated function fails, the module will send an error code to the telephone number that was source of the SMS request. Message format is: [Account Label] [Date and Time] [Error Code] [Error Type]. Fields are “space” delimited. _F Bad SMS format 02 Session failed due to local network issues 03 Unable to connect to remote server 04 Bad DLS access code 05 DLS lockout active 01 Bad SMS format 02 Session failed due to local network issues 03 Unable to connect to remote server 04 File not found on TFTP server S2 05 5_ .2 .5 X_ IM _E _N A_ L_ LC 01 S_ TFTP Definition _T L2 55 02 DLS Error Interactive Options (TL255GS and GS2055 only) 00 1_ [651] Interactive Account Code Default (MAC or IMEI); VA 01 Definition Class Table 17: Error Code Format 29 00 Default (12345678); 82 18 This section is programmed as 2 field by 6 hexadecimal number (12 characters). Valid range for each field is 000000 ~ FFFFFF. The IMEI can be viewed in Section [997]. The MAC address can be viewed in Section [998]. [652] Interactive Access Code This section is programmed with the hexadecimal Interactive access code. Valid range is 0000 ~ FFFF. [662] Interactive Port Settings Toggle Program this section Toggles to select the Parity used for Interactive data transfers: [1] Parity Enable05 Default (OFF) ON: Parity is enabled. OFF: Parity is disabled. [2] Parity Type Default (OFF) ON: Even Parity is enabled. OFF: Odd Parity is enabled. [3] Stop Bits Default (OFF) ON: One Stop bit is used. OFF: Two Stop bits are used. [4] Flow Control Default (OFF) ON: Flow Control is enabled. 25 SMS Command and Control Response 2G Alarm Communicator Installlation Manual OFF: Flow Control is disabled. [5]-[8]Reserved Default (OFF) [663] Interactive Feature Toggle Option This feature is used to select the interactive feature services. Bit [1] Reserved. {Interactive over serial port (default Enabled) - on -SM manual} Bit [2] Interactive over cellular radio (default Disabled) Bit [3] Future use Bit [4] Default (ON) ON: Interactive over Cellular radio is Primary. OFF: Reserved Bit [5] Future use Bit [6] Future use Bit [7] Future use Bit [8] Interactive Encryption Default (ON) [671] Life-Style Event Toggle ft_ 03 This section determines the events recorded in the Life-Style Log. When the Life-Style buffer is 75% full, the Communicator will connect to the iControl Server through the iHub and upload the Life-Style information. The log can buffer 1,000 Life-Style events. _I [672] Life-Style Zone 1 - 8 Toggle Options 02 00 1_ 01 03 04 05 06 07 08 03 11 04 12 05 13 06 14 07 15 08 16 03 19 04 20 05 21 06 22 07 23 08 24 03 27 04 28 05 29 06 30 07 31 08 32 18 TOGGLE ZONE VA The default for each Life-Style Zone Toggle is ON. _T L2 55 S_ S2 05 5_ .2 .5 X_ IM _E _N A_ L_ LC _F [1] Life-style Log Alarm/Restore Default (ON) [2] Life-style Log Tamper/Restore Default (ON) [3] Life-style Log Opening/Closing Default (ON) [4] Life-style Log System Maintenance Default (ON) [5] Life-style Log System Test Default (ON) [6] Life-style Log Communicator Events Default (ON) [7]-[8] Reserved Default (ON) Table 18: Life-Style Zone 1 - 8 Toggle _d NOTE: No FTC trouble Life-Style shall be generated for Life-Style Events. 82 [673] Life-Style Zone 9 - 16 Toggle Options 29 00 The default for each Life-Style Zone Toggle is ON. Table 19: Life-Style Zone 9 - 16 Toggle TOGGLE ZONE 01 02 10 [674] Life-Style Zone 17 - 24 Toggle Options The default for each Life-Style Zone Toggle is ON. Table 20: Life-Style Zone 17 - 24 Toggle TOGGLE ZONE 01 17 02 18 [675] Life-Style Zone 25 - 32 Toggle Options The default for each Life-Style Zone Toggle is ON. Table 21: Life-Style Zone 25 - 32 Toggle TOGGLE ZONE 26 01 25 02 26 2G Alarm Communicator Installlation Manual SMS Command and Control Response [676] Life-Style Zone 33 - 40 Toggle Options The default for each Life-Style Zone Toggle is ON. TOGGLE ZONE 01 33 02 34 03 35 04 36 05 37 06 38 07 39 08 40 03 43 04 44 05 45 06 46 07 47 08 48 04 52 05 53 06 54 07 55 08 56 04 60 05 61 LC Table 22: Life-Style Zone 33 - 40 Toggle [677] Life-Style Zone 41 - 48 Toggle Options The default for each Life-Style Zone Toggle is ON. Table 23: Life-Style Zone 41 - 48 Toggle TOGGLE ZONE 01 41 02 42 [678] Life-Style Zone 49 - 56 Toggle Options The default for each Life-Style Zone Toggle is ON. 01 49 02 50 03 51 _d ft_ TOGGLE ZONE 03 Table 24: Life-Style Zone 49 - 56 Toggle Options _I [679] Life-Style Zone 57 - 64 Toggle Options _F The default for each Life-Style Zone Toggle is ON. Table 25: Life-Style Zone 57 - 64 Toggle Options 03 59 06 62 02 58 L_ 01 57 07 63 08 64 A_ TOGGLE ZONE _N [681] Notification Event Toggle IM _E X_ .2 .5 05 5_ S2 S_ 82 18 00 1_ VA _T L2 55 [1] Life-style Log Alarm/Restore Default (OFF) [2] Life-style Log Tamper/Restore Default (OFF) [3] Life-style Log Opening/Closing Default (OFF) [4] Life-style Log System Maintenance Default (OFF) [5] Life-style Log System Test Default (OFF) [6] Life-style Log Communicator Events Default (OFF) [7]-[8] Reserved Default (OFF) This section determines the Notification events that are reported. Default for all is OFF. 29 00 [682] Notification Zone 1 - 8 Toggle Options The default for each Notification Zone Toggle is OFF. Table 26: Notification Zone 1 - 8 Toggle TOGGLE ZONE 01 02 03 04 05 06 07 08 06 14 07 15 08 16 06 22 07 23 08 24 [683] Notification Zone 9 - 16 Toggle Options The default for each Notification Zone Toggle is OFF. Table 27: Notification Zone 9 - 16 Toggle TOGGLE ZONE 01 02 10 03 11 04 12 05 13 [684] Notification Zone 17 - 24 Toggle Options The default for each Notification Zone Toggle is OFF. Table 28: Notification Zone 17 - 24 Toggle TOGGLE ZONE 01 17 02 18 03 19 04 20 05 21 27 SMS Command and Control Response 2G Alarm Communicator Installlation Manual [685] Notification Zone 25 - 32 Toggle Options The default for each Notification Zone Toggle is OFF. Table 29: Notification Zone 25 - 32 Toggle TOGGLE ZONE 01 25 02 26 03 27 04 28 05 29 06 30 07 31 08 32 06 38 07 39 08 40 06 46 07 47 08 48 06 54 07 55 08 56 06 62 07 63 08 64 [686] Notification Zone 33 - 40 Toggle Options The default for each Notification Zone Toggle is OFF. Table 30: Notification Zone 33 - 40 Toggle TOGGLE ZONE 01 33 02 34 03 35 04 36 05 37 [687] Notification Zone 41 - 48 Toggle Options The default for each Notification Zone Toggle is OFF. Table 31: Notification Zone 41 - 48 Toggle TOGGLE ZONE 01 41 02 42 03 43 04 44 05 45 ft_ 03 [688] Notification Zone 49 - 56 Toggle Options The default for each Notification Zone Toggle is OFF. 03 51 04 52 05 53 _I 02 50 01 49 _F TOGGLE ZONE _d Table 32: Notification Zone 49 - 56 Toggle L_ LC [689] Notification Zone 57 - 64 Toggle Options The default for each Notification Zone Toggle is OFF. 03 59 04 60 05 61 _N 02 58 01 57 IM _E TOGGLE ZONE A_ Table 33: Notification Zone 57 - 64 Toggle 29 00 82 18 00 1_ VA _T L2 55 S_ S2 05 5_ .2 .5 X_ [691] Interactive Over data Server 1 account code Default (0000000000) The account code is used by interactive server to distinguish between different transmitters. [692] Interactive Over data Server 1 DNIS Default (0000000000) The DNIS is used in addition to the account to identify the communicator module at the interactive server. [693] Interactive Over 2G server 1 IP address Default (000.000.000.000) Enter the interactive over data server 1 IP address. This information will be provided by your interactive server administrator. Each 3 digit segment of the address must be within the valid range of 000-255. NOTE: When a valid IP address has been entered, the interactive server is enabled and will communicate events over the data channel. [694] Interactive over 2G server 1 TCP port Default ( ) This Section determines the TCP port used by interactive server 1 for control response. Change the default value of this port when your installation is located behind a firewall, and must be assigned a particular port number as determined by your central station system administrator. Valid range: 0000 - FFFF [695] Interactive over 2G server 1 UDP port Default ( ) This Section determines the UDP port used by interactive server 1 t events communication. Change the default value of this port when your installation is located behind a firewall, and must be assigned a particular port number as determined by your central station system administrator. Valid range: 0000 - FFFF. [696] Interactive over 2G server 1 APN Default ( ) The Access Point Name (APN) determines the interactive server network that the Communicator will connect to. This information is available from your network carrier. Program this Section as 32 ASCII characters. NOTE: The Server 1 APN should be same as the receiver 1 APN in section [205]. [697] Interactive over 2G server 1 Domain name Default ( ) 28 2G Alarm Communicator Installlation Manual SMS Command and Control Response 29 00 82 18 00 1_ VA _T L2 55 S_ S2 05 5_ .2 .5 X_ IM _E _N A_ L_ LC _F _I _d ft_ 03 Enter the Domain Name as 32 ASCII characters. This information will be provided by your central station system administrator. [698] Interactive over 2G local event report port (UDP Port) Default (3076) This Section is used to program the DUP port number used the communicator. [699] Interactive over 2G local control response port (TCP Port) Default (3071) This Section is used to program the TCP port number used by the communicator. [701] Interactive Over 2G Server 2 account code Default (0000000000) The account code is used by interactive server to distinguish between different transmitters. [702] Interactive Over 2G Server 2 DNIS Default (0000000000) The DNIS is used in addition to the account to identify the communicator module at the interactive server. [703] Interactive Over 2G server 2 IP address Default (000.000.000.000) Enter the interactive over data server 2 IP address. This information will be provided by your interactive server administrator. Each 3 digit segment of the address must be within the valid range of 000-255. NOTE: When a valid IP address has been entered, the interactive server is enabled and will communicate events over the data channel. [704] Interactive Over 2G Server 2 TCP port Default ( ) This Section determines the TCP port used by interactive server 1 for control response. Change the default value of this port when your installation is located behind a firewall, and must be assigned a particular port number as determined by your central station system administrator. Valid range: 0000 - FFFF [705] Interactive over 2G server 2 UDP port Default ( ) This Section determines the UDP port used by interactive server 1 t events communication. Change the default value of this port when your installation is located behind a firewall, and must be assigned a particular port number as determined by your central station system administrator. Valid range: 0000 - FFFF [706] Interactive over 2G server 2 APN Default ( ) The Access Point Name (APN) determines the interactive server network that the Communicator will connect to. This information is available from your network carrier. Program this Section as 32 ASCII characters. NOTE: The Server 1 APN should be same as the receiver 1 APN in section [215] [707] Interactive Over data Server 2 Domain name Default ( ) Enter the Domain Name as 32 ASCII characters. This information will be provided by your central station system administrator. [708] Event report retry interval Default (0102040810101010) This section is used to program the event transmission to interactive server retry time interval. The interval time given in seconds. (The default reties are after 1 second, 2 second, 4 second, 8 second and 10 seconds x4) [709] Event report retries timeout Default (300) This section is used to program the time to try communicating the event before giving up the event transmission. The time is given in seconds. [710] Event buffer upload timeout Default (86400) This section is used to program the time before discarding the event buffer content. The time is given in seconds. [711] TCP connection time out Default (1200) This section is used to program the time to keep the TCP connection open for control response. 29 System Information (Read Only) 2G Alarm Communicator Installlation Manual RECEIVER DIAGNOSTIC TESTING [901] Diagnostic Test Transmission [1] Ethernet 1 (OFF). [2] Ethernet 2 (OFF). [3] Cellular 1 (OFF). [4] Cellular 2 (OFF). [5],[6],[7],[8] Reserved (OFF). This Section may be used by the installer to force the Communicator to send an immediate test transmission to specific receivers, to verify that the communications paths are available. Diagnostic Test Transmission failure will indicate as FTC trouble (Yellow LED = 9 flashes). If an FTC error occurs when testing all receivers, select only one receiver and repeat test to isolate the receiver that is not communicating. SYSTEM INFORMATION (READ ONLY) NOTE: Sections [987] - [998] are provided for information (Read Only). Values in these Sections can not be modified by the Installer. 29 00 82 18 00 1_ VA _T L2 55 S_ S2 05 5_ .2 .5 X_ IM _E _N A_ L_ LC _F _I _d ft_ 03 [987] Language Version This Section will display the current Language version of the Communicator. [988] DNS 1 IP Address This Section will display the IP address of DNS Server 1. This is useful when the unit is configured for DHCP and you need to see the IP address was assigned to the device by the DHCP Server. This value is programmed in Section [007] or assigned by DHCP. [989] DNS 2 IP Address This Section will display the IP address of DNS Server 2. This is useful when the unit is configured for DHCP and you need to see the IP address that was assigned to the device by the DHCP Server. This value is programmed in Section [008] or assigned by DHCP. [990] Boot Loader Version This Section will display the current Boot Loader version of the Communicator. [991] Firmware Version This Section will display the current firmware version of the device. Update worksheets with new version after a flash update is completed. [992] Ethernet IP Address This Section will display the IP address of the Ethernet connection. This value is programmed in Section [001] or assigned by DHCP. [993] Ethernet Gateway Address This Section will display the IP address of the Ethernet Gateway. This value is programmed in Section [003] or assigned by DHCP. [994] Cellular IP Address This Section will display the current dynamic IP address assigned by DHCP to the Cellular connection. NOTE: Cellular uses DHCP (Dynamic IP) only. The Cellular IP address is always provided by the Cellular network (i.e., not programmable). [995] SIM Number This Section will display the Subscriber Identity Module (SIM) number of the SIM card installed in the Communicator. Format is: Major Industry Identifier (2 digits) Mobile Country Code (2 or 3 digits); Mobile Network Code (2 - 3 digits); Unique Number (10 - 12 digits); and Checksum (1 digit). Valid SIM numbers range is: 18 - 21 numbers. This number is printed on SIM and the outside of the Communicator carton. NOTE: The Checksum digit is omitted on 19 digit SIM Card numbers. [996] Cellular Telephone Number NOTE: This Section will display the Cellular telephone number of the SIM. This telephone number is required by the Installer for DLS and remote firmware (flash) update. User can access this telephone number by entering [*] [6] < > “Cellular Phone No.” to display the phone number. [997] IMEI Number This Section will display the unique 15 digit International Mobile Equipment Identity (IMEI) of the radio. Format is: Reporting Body Identifier (2 digits), Allocation Number (4 digits); Final Assembly Code (2 digits); Serial Number (6 digits); and a check digit. [998] MAC Address This Section will display the unique12 digit, hexadecimal number assigned as the Media Access Control (MAC) address of the device. SYSTEM RESET DEFAULTS [999] Software Default Default (99); The Software default allows the installer to refresh the unit after changes and also return the Communicator to the default state. 00: Default Module. All programming Sections in module revert to factory settings. This will erase all existing programming of the unit. 55: Reset. The Communicator is reset. This option is equivalent to power cycling the Communicator. 30 2G Alarm Communicator Installlation Manual Communicator Troubleshooting Communicator Troubleshooting [984] Communicator Status The communicator status sections are intended to provide the installer with real time status of communicator’s functionality, operational readiness, failures, and potential malfunctions that may affect flawless operation of the communicator and its primary function of sending signal to the central station in case the monitored event occurs. The communicator status is displayed in the form of 6 digits CODE (6 hexadecimal numbers) as in the following pattern: 00000F. The range of the all possible codes stretches from: 00000F – 22206F. Not all numbers in this range are assigned status code. (Some numbers are skipped, i.e. not assigned the code.) Each digit displays the status of assigned function on (or trouble with) communicator as following: Digit 1 - Signal Indicator 1, displays the presence/strength of signal 1; Digit 2 - Signal Indicator 2, displays the presence/strength of signal 2; Digit 3 - Network Indicator, displays the presence (operational status) of network; Digit 4 & 5 – TROUBLE INDICATOR displays the type of problem/malfunction on communicator or modules associated with and connected to communicator. 5. Digit 6 – Reserved for future use. For example status code 11103F – when interpreted means: “Signal Indicator 1 OK, Signal indicator 2 OK, Network is working, POWER SUPPLY TROUBLE.” For details see the table below: Table 34: Communicator Status and Trouble Coding - Hexadecimal Codes & Corresponding LED Equivalents LC L_ A_ 00 01 02 03 04 05 06 07 08 09 0A 0B 0C IM _E X_ .2 .5 05 5_ S2 S_ _T L2 55 Digit 4 & 5 TROUBLE INDICATOR LED Off ( No trouble) Battery Trouble LED Flashing Power supply trouble Lockout trouble 2G/Cellular trouble Ethernet Trouble Receiver Not Available Receiver Supervision FTC Trouble C24 Configuration SMS Failure Remote Programming Module configuration Trouble _F Digit 3 Network indicator LED Off LED On LED Flashing _N Digit 2 Signal indicator 2 LED Off LED On LED Flashing Digit 1 Signal indicator 1 LED Off LED On LED Flashing _I _d ft_ 03 1. 2. 3. 4. Digit 6 Future use 29 00 82 18 00 1_ VA The communicator status codes will emulate corresponding LED status as indicated in table above. For example status code 11103F would display following LED stats: 1 – LED On = Signal indicator 1, signal is OK (Green 1 LED) 1 – LED On = Signal indicator 2, signal is OK (Green 2 LED) 1 – LED On = Network indicator, network is working (Yellow LED) 03 – TROUBLE INDICATOR = Power supply trouble. (Red LED) F – Future code not assigned yet. It is sixth hexadecimal digit. It could be also ‘ - ‘ (dash) instead of letter F (11103-). [985] Radio Initialization Status The radio initialization status is intended to provide the installer with real time status of radio communication. The radio initialization status is displayed in 8 bit toggle option. Each digit indicates one task in radio initialization process that is complete step in entire process of radio initialization as following: 1. Radio power up 2. Receiving the SMS from C24 3. Radio reset 4. Radio attached to network 5. Receiver 1 Initialized 6. Receiver 2 Initialized 7. Receiver 3 Initialized 8. Receiver 4 Initialize The he following table shows each digits position in status code and each digit’s value and its assigned meaning in the eight digits code: 31 Communicator Troubleshooting 2G Alarm Communicator Installlation Manual Table 35: Radio Initialization Status - 1-8 bits completion Bit Not Completed Completed For example the radio initialization status code 12345--- indicates that Radio has been powered up, it has received SMS signal from C24, the radio has been reset, the radio is attached to the network, and Radio 1 has been initialized. This code could be followed with...567 if Receivers 2, 3, and 4 are initialized where applicable. If the radio initialization status code does not indicate any problems proceed with installation as per this manual. If troubles are reported reset the initialization process. If this action does not fix the problem refer to Trouble shooting section in this manual. Table 36: Trouble Code Indications Possible Causes Trouble Possible Solutions 02 Panel Supervision Trouble Lockout Trouble 05 2G/Cellular Trouble 06 Ethernet Trouble 07 Receiver Not Available 08 Receiver Supervision Trouble 09 FTC Trouble 0A Connect24 Configuration Failure 0B Remote Programming 0C Module Configuration Trouble Power Supply Trouble 29 00 82 18 00 1_ VA _T L2 55 S_ S2 05 5_ .2 .5 X_ IM _E _N A_ L_ LC _F 03 04 03 Battery Trouble _I 01 N/A Verify batteries voltage. Replace dead batteries. Check batteries connections: make sure connection are snug and clean. Clean batteries connects and reinstall batteries. Check Section [382]Toggle Option[5] is ON.(GPRS/Ethernet Module Enabled) Ensure the PC-LINK cable between the Panel and Communicator is connected properly (not reversed) and is securely in place. Perform troubleshooting process as for the Code 00. The SIM card has incorrect PIN programmed or has a PIN that the module does not recognize. Replace the SIM card. Confirm that GPRS service is available and active in your area. Check all antenna connections. Ensure average radio signal strength is CSQ 6 or higher. (See Table 4 ). Ensure the SIM card is properly inserted into the SIM card holder. Ensure the SIM card has been activated. (Could take up to 24 hrs after install). If this trouble persists, you must relocate the Panel (and Communicator) or install an external antenna extension kit. Check with your ISP to confirm Internet service is active in your area. Ensure your Ethernet cable is securely inserted into the RJ45 jack of the Communicator and the Hub/Router/ Switch. Check the link light on the Hub/Router/ Switch is ON . If link light is OFF, try restarting the Hub/Router/ Switch. If DHCP is used, ensure that the unit has an assigned IP address from the server. In Section [851] [992] verify a valid IP address is programmed. If not, contact the Network administrator. If problem persists, replace the Ethernet cable and RJ45 connector. Ensure that the Ethernet path has internet connectivity. If you are using a static IP address make sure the gateway and subnet mask are entered correctly. If the network has a firewall, ensure the network has the programmed outgoing ports open (Default UDP Port 3060 and Port 3065). Ensure that all the receivers are programmed for DHCP or have the proper IP address and port number. Ensure the GPRS Receiver APNs have been programmed with the Access Point Name provided by your GPRS provider. This trouble is indicated when supervision is enabled and the unit is not able to successfully communicate with the receiver. If this trouble persists, contact your central station. The unit has exhausted all communications attempts to all programmed receiver for events generated by the Communicator. Restart the system, if trouble persists, contact your dealer. The SIM is active but there is no programming for the Communicator. Ensure a profile has been programmed in Connect 24 for the SIM. You can confirm your programming by calling the Connect 24 VRU, or by logging into the Connect24 VRU web site. The LEDs will flash when a remote firmware upgrade is in progress over Ethernet or GPRS. The LEDs will extinguish when update is complete. The LEDs will flash to indicate a remote programming session is active over Ethernet or GPRS. The LEDs will extinguish when the session terminates. This indication appears when Section [021] System Account Code or Section [101]; [111]; [201]; and [211] Receiver Account Code have not been programmed. Ensure that a valid account code has been entered in these Sections. ft_ No Trouble _d Trouble Indicator Digit 00 32 2G Alarm Communicator Installlation Manual Communicator Troubleshooting Communicator Troubleshooting The status code for the radio signal strength, its typical troubles, possible causes and troubleshooting instructions is displayed in the table below. Table 37: Radio Signal Strength Signal Strength CSQ Level No Signal ON OFF OFF -108.8 1 Bar 1-4 ON OFF Flashing -108 ~ -103 2 Bars 5-6 OFF Flashing -102 ~ -99 3 Bars 4 Bars 7 - 10 11 - 13 OFF See Note OFF OFF OFF Flashing ON ON 5 Bars 14 + OFF ON ON -98 ~ -91 -90 ~ -85 -84 and higher Signal Level [dBm] Action Required Check all antenna connections. Confirm GPRS service is active in area. Relocate Panel or install external antenna. Relocate Panel or install external antenna if Yellow Trouble LED has: 5 flashes. Location is OK. GPRS Signal Strength is greater than CSQ 5. 29 00 82 18 00 1_ VA _T L2 55 S_ S2 05 5_ .2 .5 X_ IM _E _N A_ L_ LC _F _I _d ft_ 03 Yellow LED Green LED2 Green LED1 33 System Options 2G Alarm Communicator Installlation Manual ETHERNET/CELLULAR PROGRAMMING WORKSHEETS SYSTEM OPTIONS [020] Time Zone [001] Ethernet IP Address Default (CAFE) Valid range: 0000 - FFFF. |____|____|____|____| Default (000.000.000.000) [022] Communications Format |____|____|____||____|____|____||____|____|____|____|____|____| Default (04) Program 03 (CID), 04 (SIA). [002] Ethernet IP Subnet Mask Default (255.255.255.000) |____|____| |____|____|____||____|____|____||____|____|____|____|____|____| [023] Panel Absent Trouble [003] Ethernet Gateway IP Address Default (FF); Program 00 disable or FF enable. Default (000.000.000.000) |____|____| |____|____|____||____|____|____||____|____|____|____|____|____| [024] Panel Absent Trouble Restore [004] Receiver Supervision Interval Default (FF) Program 00 disable or FF enable. Default (0087/135) Valid range: 0000 - FFFF. |____|____| |____|____|____|____| [025] Radio Activation Restore [005] System Toggle Options Default (FF) Program 00 disable or FF enable. |____| [1] Ethernet Receiver 1 Supervised Default (OFF). 03 |____|____| |____| [2] Cellular Receiver 1 Supervised Default (OFF). _I [026] Ethernet 1 Transmission _d ft_ SYSTEM TEST OPTIONS [026 - 029] |____| [3] Supervision Type Default (OFF). |____| [4] Primary Communications Path. _F Default (FF) Program 00 disable or FF enable. Default [OFF] TL255GS; [ON]GS2055. LC |____|____| [027] Ethernet 2 Transmission |____| [6] Remote Firmware Upgrade Default (ON). Default (00) Program 00 disable or FF enable. |____| [7] Alternate Test Transmission Default (OFF). |____|____| |____| [8] Cellular Low Signal Trouble Default (OFF). [028] Cellular 1 Transmission [006] System Toggle Options 2 Default (FF) Program 00 disable or FF enable. |____| [1] Ethernet Receiver 1 Enabled Default (ON). |____|____| |____| [2] Ethernet Receiver 2 Enabled Default (ON). [029] Cellular 2 Transmission _N IM _E X_ .2 .5 Default (00) Program 00 disable or FF enable. 05 5_ |____| [4] Cellular Receiver 1 Enabled Default (ON). |____|____| S2 |____| [5] Cellular Receiver 2 Enabled Default (ON). S_ |____| [7] DLS Over Cellular Default (ON). |____| [8] Interactive Over Cellular Default (ON). _T L2 55 [007] DNS Server IP 1 Programming not permitted on UL/ULC listed system. VA Default (000.000.000.000) 00 1_ |____|____|____||____|____|____||____|____|____|____|____|____| [008] DNS Server IP 2 Programming not permitted on UL/ULC listed system. 18 Default (000.000.000.000) 29 00 82 |____|____|____||____|____|____||____|____|____|____|____|____| PROGRAMMING OPTIONS [010] System Toggle Option Default (CAFE) Valid range: 0000 - FFFF. |____|____|____|____| [011] Installer Code Default (CAFE) Valid range: 0000 - FFFF. |____|____|____|____| [012] DLS Incoming Port Default (0BF6/3062) Valid range: 0000 - FFFF. |____|____|____|____| [013] DLS Outgoing Port Default (0BFA/3066) Valid range: 0000 - FFFF. |____|____|____|____| A_ L_ |____| [5] Redundant Communications Default (OFF). [030] FTC Restore Default (FF) Program 00 disable or FF enable. |____|____| ETHERNET RECEIVER 1 OPTIONS [101] Ethernet Receiver 1 Account Code Default (0000000000) Valid range: 0000000001 - FFFFFFFFFE. |____|____|____|____|____|____|____|____|____|____| [102] Ethernet Receiver 1 DNIS Default (000000) Valid range: 000000 - FFFFFF. |____|____|____|____|____|____| [103] Ethernet Receiver 1 Address Default (127.000.000.001) |____|____|____||____|____|____||____|____|____|____|____|____| [104] Ethernet Receiver 1 Remote Port Default (0BF5/3061) Valid range: 0000 - FFFF. |____|____|____|____| [105] Ethernet Receiver 1 Local Port Default (0BF4/3060)Valid range: 0000 - FFFF. |____|____|____|____| [106] Ethernet Receiver 1 Domain Name Default ( ) 32 ASCII characters. Programming not permitted on UL/ULC listed system. ________________________________ 34 2G Alarm Communicator Installlation Manual Ethernet Receiver 2 Options ETHERNET RECEIVER 2 OPTIONS [212] Cellular Receiver 2 DNIS [111] Ethernet Receiver 2 Account Code Default (000000) Valid range: 000000 - 0FFFFF. Default (0000000000) Valid range: 0000000001 - FFFFFFFFFE. |____|____|____|____|____|____| |____|____|____|____|____|____|____|____|____|____| [213] Cellular Receiver 2 Address [112] Ethernet Receiver 2 DNIS Default (000.000.000.000) Valid segment range: 000-255 Default (000000) Valid range: 000000 - 0FFFFF. |____|____|____||____|____|____||____|____|____|____|____|____| |____|____|____|____|____|____| [214] Cellular Receiver 2 Port [113] Ethernet Receiver 2 Address Default (0BF5/3061) Valid range: 0000 - FFFF. Default (000.000.000.000) |____|____|____|____| |____|____|____||____|____|____||____|____|____|____|____|____| [215] Cellular Receiver 2 APN [114] Ethernet Receiver 2 Remote Port Default ( ) 32 ASCII characters. ____________________________________ Default (0BF5/3061) Valid range: 0000 - FFFF. |____|____|____|____| [115] Ethernet Receiver 2 Local Port [216] Cellular Receiver 2 Domain Name Default (0BF9/3065) Valid range: 0000 -FFFF. |____|____|____|____| 32 ASCII characters. ____________________________________ Default ( ) 03 ft_ _I _d [116] Ethernet Receiver 2 Domain Name Default ( ) CELLULAR OPTIONS Programming not permitted on UL/ULC listed system. Programming not permitted on UL/ULC listed system. _F ____________________________________ LC [221] Cellular Public Access Point Name Default ( ) 32 ASCII characters ____________________________________ L_ ETHERNET OPTIONS [124] Ethernet Test Transmission Time A_ [222] Cellular Login User Name _N Default (9999) Valid: 00-23(HH); 00-59(MM) Default ( ) 32 ASCII characters. ____________________________________ IM _E |____|____|____|____| [125] Ethernet Test Transmission Cycle [223] Cellular Login Password .2 .5 X_ Default (000000) Valid range: 000000 - 999999 minutes. 05 5_ |____|____|____|____|____|____| [202] Cellular Receiver 1 DNIS VA |____|____|____|____|____|____|____|____|____|____| 00 1_ Default (000000) Valid range: 000000 - 0FFFFF. |____|____|____|____|____|____| S_ Default (0000000000) Valid range: 0000000001 - FFFFFFFFFE. _T L2 55 [201] Cellular Receiver 1 Account Code S2 CELLULAR RECEIVER 1 OPTIONS Default ( ) 32 ASCII characters. ____________________________________ [224] Cellular Test Transmission Time of Day Default (9999) Valid range: 00 - 23 hrs. (HH) 00 - 59 min. (MM). |____|____|____|____ [225] Cellular Test Transmission Cycle Default (000000) Valid range: 000000 - 999999 minutes. |____|____|____|____|____|____| [226] Cellular Trouble Delay Default (00) Program 00 disable or FF enable. Default (000.000.000.000). Valid range: 000-255. |____|____| 82 18 [203] Cellular Receiver 1 Address 29 00 |____|____|____||____|____|____||____|____|____|____|____|____| [204] Cellular Receiver 1 Port [634] ERROR CODE Default (0BF5/3061) Valid range: 0000 - FFFF. [651] Interactive Account Code |____|____|____|____| [205] Cellular Receiver 1 APN Default ( ) 32 ASCII characters. ____________________________________ Default (MAC or IMEI) |____|____|____|____|____|____| |____|____|____|____|____|____| [652] Interactive Access Code Default (1234) |____|____|____|____||____|____|____|____| [206] Cellular Receiver 1 Domain Name Default ( ) [662] Interactive Port Settings Toggle |____| [1] Parity Enabled Default (OFF). Programming not permitted on UL/ULC listed system. 32 Character ASCII characters. ____________________________________ |____| [2] Even/Odd Parity Default (OFF). CELLULAR RECEIVER 2 OPTIONS |____| [4] Flow Control. Default (OFF). [211] Cellular Receiver 2 Account Code Default (0000000000) Valid range: 0000000001 - FFFFFFFFFE. |____| [3]1 or 2 Stop Bits Default (OFF). [663] Interactive Feature Toggle Option |____| [1] Reserved |____|____|____|____|____|____|____|____|____|____| 35 [634] Error Code 2G Alarm Communicator Installlation Manual |____| [2] Interactive over cellular radio. Defeault (OFF) [685] Notification Zone 25 - 32 Toggle Options |____| [3] Future |____|____|____|____|____|____|____|____| 25 26 27 28 29 30 31 32 |____| [4] Interactive over Cellular radio is Primary Default (ON). |____| [5] Future [686] Notification Zone 33 - 40 Toggle Options |____| [6] Future |____|____|____|____|____|____|____|____| 33 34 35 36 37 38 39 40 |____| [7] Future [687] Notification Zone 41 - 48 Toggle Options |____| [8] Interactive Encryption Default (ON). |____|____|____|____|____|____|____|____| [671] Life-Style Event Toggle 41 42 43 44 45 46 47 48 |____|____|____|____|____|____|____|____| 6 7 [688] Notification Zone 49 - 56 Toggle Options |____|____|____|____|____|____|____|____| [672] Life-Style Zone 1 - 8 Toggle Options 49 50 51 52 53 54 55 56 |____|____|____|____|____|____|____|____| 2 3 4 6 7 [689] Notification Zone 57 - 64 Toggle Options |____|____|____|____|____|____|____|____| [673] Life-Style Zone 9 - 16 Toggle Options 57 58 59 60 61 62 63 64 |____|____|____|____|____|____|____|____| [689] Notification Zone 57 - 64 Toggle Options 9 10 11 12 13 14 15 16 03 |____|____|____|____|____|____|____|____| [674] Life-Style Zone 17 - 24 Toggle Options ft_ 2 3 4 57 58 59 60 61 62 63 64 _I |____|____|____|____|____|____|____|____| _d [693] Interactive Over 2G server 1 IP address Default (000.000.000.000) _F 17 18 19 20 21 22 23 24 [675] Life-Style Zone 25 - 32 Toggle Options LC ||____|____|____| |____|____|____| |____|____|____| |____|____|____| |____|____|____|____|____|____|____|____| L_ [694] Interactive over 2G server 1 TCP port Default ( ) A_ 25 26 27 28 29 30 31 32 [676] Life-Style Zone 33 - 40 Toggle Options _N ||____|____|____| |____|____|____| |____|____|____| |____|____|____| |____|____|____|____|____|____|____|____| 33 34 35 36 37 38 39 40 IM _E [695] Interactive over 2G server 1 UDP port Default ( ) X_ [677] Life-Style Zone 41 - 48 Toggle Options ||____|____|____| |____|____|____| |____|____|____| |____|____|____| .2 .5 |____|____|____|____|____|____|____|____| 05 5_ 41 42 43 44 45 46 47 48 S2 [678] Life-Style Zone 49 - 56 Toggle Options S_ |____|____|____|____|____|____|____|____| [679] Life-Style Zone 57 - 64 Toggle Options |____|____|____|____|____|____|____|____| VA 57 58 59 60 61 62 63 64 _T L2 55 49 50 51 52 53 54 55 56 00 1_ [681] Notification Event Toggle 29 00 |____| [3] Opening/Closing Default (OFF). 82 |____| [2] Tamper/Restore Default (OFF). 18 |____| [1] Alarm/Restore Default (OFF). [697] Interactive over 2G server 1 Domain name Default ( ) Enter domain name as: 32 Character ASCII characters. ____________________________________ [698] Interactive over 2G local event report port (UDP Port) Default (3076) ____________________________________ [699] Interactive over 2G local control response port (TCP Port) Default (3071) ____________________________________ |____| [4] System Maintenance. Default (OFF). |____| [5] System Test Default (OFF). |____| [6] Internal Events Default (OFF). [701] Interactive Over 2G Server 2 account code Default (0000000000) ||____|____|____| |____|____|____| |____|____|____| |____|____|____| [682] Notification Zone 1 - 8 Toggle Options |____|____|____|____|____|____|____|____| 2 3 4 6 7 [683] Notification Zone 9 - 16 Toggle Options [702] Interactive Over 2G Server 2 DNIS Default (0000000000) ||____|____|____| |____|____|____| |____|____|____| |____|____|____| |____|____|____|____|____|____|____|____| 9 10 11 12 13 14 15 16 [684] Notification Zone 17 - 24 Toggle Options [703] Interactive Over 2G server 2 IP address Default (000.000.000.000) ||____|____|____| |____|____|____| |____|____|____| |____|____|____| |____|____|____|____|____|____|____|____| 17 18 19 20 21 22 23 24 [704] Interactive Over 2G Server 2 TCP port Default ( ) ||____|____|____| |____|____|____| |____|____|____| |____|____|____| 36 2G Alarm Communicator Installlation Manual System Information (Read Only) [705] Interactive over 2G server 2 UDP port Default ( ) [901] Diagnostic Test Transmission |___| [1] Ethernet 1 Default (OFF). ||____|____|____| |____|____|____| |____|____|____| |____|____|____| |___| [2] Ethernet 2 Default (OFF). [706] Interactive over 2G server 2 APN Default ( ) |___| [3] Cellular 1 Default (OFF). |___| [4] Cellular 2 Default (OFF). ||____|____|____| |____|____|____| |____|____|____| |____|____|____| SYSTEM INFORMATION (READ ONLY) [707] Interactive Over data Server 2 Domain name Default ( ) [988] DNS 1 IP Address Enter domain name as: [989] DNS 2 IP Address |____|____|____||____|____|____||____|____|____|____|____|____| 32 Character ASCII characters. ____________________________________ |____|____|____||____|____|____||____|____|____|____|____|____| [991] Firmware Version [708] Event report retry interval Default (0102040810101010) |____|____|____|____|____|____|____|____| The interval time given in seconds: [992] Ethernet IP Address ||____|____|____| |____|____|____| |____|____|____| |____|____|____| |____|____|____||____|____|____||____|____|____|____|____|____| [993] Ethernet Gateway Address [709] Event report retries timeout Default (300) ft_ [994] Cellular IP Address The time is given in seconds 03 |____|____|____||____|____|____||____|____|____|____|____|____| _d |____|____|____||____|____|____||____|____|____|____|____|____| ||____|____|____| |____|____|____| |____|____|____| |____|____|____| _I [995] SIM Number [710] Event buffer upload timeout Default (86400) _F ____________________________________ [996] Cellular Telephone Number LC To program the time before discarding the event buffer content. ||____|____|____| |____|____|____| |____|____|____| |____|____|____| L_ This number is required for DLS, and Firmware upgrades. ____________________________________ A_ [711] TCP connection time out Default (1200) _N [997] IMEI Number To program the time to keep the TCP connection open for control response ____________________________________ IM _E ||____|____|____| |____|____|____| |____|____|____| |____|____|____| |____|____|____|____|____|____| |____|____|____|____|____|____| SYSTEM RESET DEFAULTS [999] Software Default Default (99); Valid entries are 00 or 55 |____|____| 29 00 82 18 00 1_ VA _T L2 55 S_ S2 05 5_ .2 .5 X_ [998] MAC Address 37 End User Licence Agreement 2G Alarm Communicator Installlation Manual END USER LICENCE AGREEMENT IMPORTANT - READ CAREFULLY: DSC Software purchased with or without Products and Components is Copyrighted and is purchased under the following license terms: .2 .5 X_ IM _E _N A_ L_ LC _F _I _d ft_ 03 Termination - Without prejudice to any other rights, DSC may terminate this EULA if You fail to comply with the terms and conditions of this EULA. In such event, You must destroy all copies of the SOFTWARE PRODUCT and all of its component parts. Trademarks - This EULA does not grant You any rights in connection with any trademarks or service marks of DSC or its suppliers. COPYRIGHT - All title and intellectual property rights in and to the SOFTWARE PRODUCT (including but not limited to any images, photographs, and text incorporated into the SOFTWARE PRODUCT), the accompanying printed materials, and any copies of the SOFTWARE PRODUCT, are owned by DSC or its suppliers. You may not copy the printed materials accompanying the SOFTWARE PRODUCT. All title and intellectual property rights in and to the content which may be accessed through use of the SOFTWARE PRODUCT are the property of the respective content owner and may be protected by applicable copyright or other intellectual property laws and treaties. This EULA grants You no rights to use such content. All rights not expressly granted under this EULA are reserved by DSC and its suppliers. EXPORT RESTRICTIONS - You agree that You will not export or reexport the SOFTWARE PRODUCT to any country, person, or entity subject to Canadian export restrictions. CHOICE OF LAW - This Software License Agreement is governed by the laws of the Province of Ontario, Canada. ARBITRATION - All disputes arising in connection with this Agreement shall be determined by final and binding arbitration in accordance with the Arbitration Act, and the parties agree to be bound by the arbitrator’s decision. The place of arbitration shall be Toronto, Canada, and the language of the arbitration shall be English. 7. LIMITED WARRANTY NO WARRANTY - DSC provides the SOFTWARE ‘as is’ without warranty. DSC does not warrant that the SOFTWARE will meet your requirements or that operation of the SOFTWARE will be uninterrupted or error free. CHANGES IN OPERATING ENVIRONMENT - DSC shall not be responsible for problems caused by changes in the operating characteristics of the hardware, or for problems in the interaction of the SOFTWARE with non DSC software or hardware products. LIMITATION OF LIABILITY; WARRANTY REFLECTS ALLOCATION OF RISK -In any event, if any statute implies warranties or conditions not stated in this license agreement, entire liability under any provision of this license agreement shall be limited to the greater of the amount actually paid by you to license the SOFTWARE and five Canadian dollars (CAD$5.00). because some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you. DISCLAIMER OF WARRANTIES - This warranty contains the entire warranty and shall be in lieu of any and all other warranties, whether expressed or implied (including all implied warranties of merchantability or fitness for a particular purpose) and of all other obligations or liabilities on the part of DSC. DSC makes no other warranties. DSC neither assumes nor authorizes any other person purporting to act on its behalf to modify or to change this warranty, nor to assume for it any other warranty or liability concerning this SOFTWARE PRODUCT. EXCLUSIVE REMEDY AND LIMITATION OF WARRANTY - Under no circumstances shall DSC be liable for any special, incidental, consequential or indirect damages based upon breach of warranty, breach of contract, negligence, strict liability, or any other legal theory. such damages include, but are not limited to, loss of profits, loss of the SOFTWARE or any associated equipment, cost of capital, cost of substitute or replacement equipment, facilities or services, down time, purchasers time, the claims of third parties, including customers, and injury to property. DSC recommends that the entire system be completely tested on a regular basis. However, despite frequent testing, and due to, but not limited to, criminal tampering or electrical disruption, it is possible for this Software Product to fail to perform as expected. 29 00 82 18 00 1_ VA _T L2 55 S_ S2 05 5_ This End-User License Agreement (EULA) is a legal agreement between You (the company, individual or entity who acquired the SOFTWARE and any related HARDWARE) and Digital Security Controls (DSC), a division of Tyco Safety Products Canada Ltd., the manufacturer of the integrated security systems and the developer of the software and any related products or components (‘HARDWARE’) which you acquired. If the DSC software product (‘SOFTWARE PRODUCT’ or ‘SOFTWARE’) is intended to be accompanied by HARDWARE, and is NOT accompanied by new HARDWARE, You may not use, copy or install the SOFTWARE PRODUCT. The SOFTWARE PRODUCT includes computer software, and may include associated media, printed materials, and ‘online’ or electronic documentation. Any software provided along with the SOFTWARE PRODUCT that is associated with a separate EULA is licensed to You under the terms of that license agreement. By installing, copying, downloading, storing, accessing, or otherwise using the SOFTWARE PRODUCT, You agree unconditionally to be bound by the terms of this EULA, even if this EULA is deemed to be a modification of any previous arrangement or contract. If You do not agree to the terms of this EULA, DSC is unwilling to license the SOFTWARE PRODUCT to You, and You have no right to use it. SOFTWARE PRODUCT LICENSE The SOFTWARE PRODUCT is protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties. The SOFTWARE PRODUCT is licensed, not sold, under the following terms:. GRANT OF LICENSE This EULA grants You the following rights: Software Installation and Use - For each license You acquire, You may have only one copy of the SOFTWARE PRODUCT installed. Storage/Network Use - The SOFTWARE PRODUCT may not be installed, accessed, displayed, run, shared or used concurrently on or from different computers, including a workstation, terminal or other digital electronic device (‘Device’). In other words, if You have several workstations, You will have to acquire a license for each workstation where the SOFTWARE will be used. Backup Copy - You may make back-up copies of the SOFTWARE PRODUCT, but You may only have one copy per license installed at any given time. You may use the back-up copy solely for archival purposes. Except as expressly provided in this EULA, You may not otherwise make copies of the SOFTWARE PRODUCT, including the printed materials accompanying the SOFTWARE. DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS Limitations on Reverse Engineering, Decompilation and Disassembly - You may not reverse engineer, decompile, or disassemble the SOFTWARE PRODUCT, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation. You may not make any changes or modifications to the Software, without the written permission of an officer of DSC. You may not remove any proprietary notices, marks or labels from the Software Product. You shall institute reasonable measures to ensure compliance with the terms and conditions of this EULA. Separation of Components - The SOFTWARE PRODUCT is licensed as a single product. Its component parts may not be separated for use on more than one HARDWARE unit. Single INTEGRATED PRODUCT - If You acquired this SOFTWARE with HARDWARE, then the SOFTWARE PRODUCT is licensed with the HARDWARE as a single integrated product. In this case, the SOFTWARE PRODUCT may only be used with the HARDWARE as set forth in this EULA. Rental - You may not rent, lease or lend the SOFTWARE PRODUCT. You may not make it available to others or post it on a server or web site. Software Product Transfer - You may transfer all of Your rights under this EULA only as part of a permanent sale or transfer of the HARDWARE, provided You retain no copies, You transfer all of the SOFTWARE PRODUCT (including all component parts, the media and printed materials, any upgrades and this EULA), and provided the recipient agrees to the terms of this EULA. If the SOFTWARE PRODUCT is an upgrade, any transfer must also include all prior versions of the SOFTWARE PRODUCT. 38 2G Alarm Communicator Installlation Manual Limited Warranty LIMITED WARRANTY 29 00 82 18 00 1_ VA _T L2 55 S_ S2 05 5_ ft_ _d _I _F .2 .5 X_ IM _E _N A_ L_ LC International Warranty The warranty for international customers is the same as for any customer within Canada and the United States, with the exception that Digital Security Controls shall not be responsible for any customs fees, taxes, or VAT that may be due. Warranty Procedure To obtain service under this warranty, please return the item(s) in question to the point of purchase. All authorized distributors and dealers have a warranty program. Anyone returning goods to Digital Security Controls must first obtain an authorization number. Digital Security Controls will not accept any shipment whatsoever for which prior authorization has not been obtained. Conditions to Void Warranty This warranty applies only to defects in parts and workmanship relating to normal use. It does not cover: • damage incurred in shipping or handling; • damage caused by disaster such as fire, flood, wind, earthquake or lightning; • damage due to causes beyond the control of Digital Security Controls such as excessive voltage, mechanical shock or water damage; • damage caused by unauthorized attachment, alterations, modifications, or foreign objects; • damage caused by peripherals (unless such peripherals were supplied by Digital Security Controls); • defects caused by failure to provide a suitable installation environment for the products; • damage caused by use of the products for purposes other than those for which it was designed; • damage from improper maintenance; or • damage arising out of any other abuse, mishandling or improper application of the products. Items Not Covered by Warranty In addition to the items which void the Warranty, the following items shall not be covered by Warranty: freight cost to the repair centre; products which are not identified with DSC's product label and lot number or serial number; or products disassembled or repaired in such a manner as to adversely affect performance or prevent adequate inspection or testing to verify any warranty claim. Access cards or tags returned for replacement under warranty will be credited or replaced at DSC's option. Products not covered by this warranty, or otherwise out of warranty due to age, misuse, or damage shall be evaluated, and a repair estimate shall be provided. No repair work will be performed until a valid purchase order is received from the Customer and a Return Merchandise Authorisation number (RMA) is issued by DSC's Customer Service. Digital Security Controls’ liability for failure to repair the product under this warranty after a reasonable number of attempts will be limited to a replacement of the product, as the exclusive remedy for breach of warranty. Under no circumstances shall Digital Security Controls be liable for any special, incidental, or consequential damages based upon breach of warranty, breach of contract, negligence, strict liability, or any other legal theory. Such damages include, but are not limited to, loss of profits, loss of the product or any associated equipment, cost of capital, cost of substitute or replacement equipment, facilities or services, down time, purchaser’s time, the claims of third parties, including customers, and injury to property. The laws of some jurisdictions limit or do not allow the disclaimer of consequential damages. If the laws of such a jurisdiction apply to any claim by or against DSC, the limitations and disclaimers contained here shall be to the greatest extent permitted by law. Some states do not allow the exclusion or limitation of incidental or consequential damages, so that the above may not apply to you. Disclaimer of Warranties This warranty contains the entire warranty and shall be in lieu of any and all other warranties, whether expressed or implied (including all implied warranties of merchantability or fitness for a particular purpose) and of all other obligations or liabilities on the part of Digital Security Controls Digital Security Controls neither assumes responsibility for nor authorizes any other person purporting to act on its behalf to modify or to change this warranty, nor to assume for it any other warranty or liability concerning this product. This disclaimer of warranties and limited warranty are governed by the laws of the province of Ontario, Canada. Digital Security Controls recommends that the entire system be completely tested on a regular basis. However, despite frequent testing, and due to, but not limited to, criminal tampering or electrical disruption, it is possible for this product to fail to perform as expected. Out of Warranty Repairs Digital Security Controls will at its option repair or replace outof-warranty products which are returned to its factory according to the following conditions. Anyone returning goods to Digital Security Controls must first obtain an authorization number. Digital Security Controls will not accept any shipment whatsoever for which prior authorization has not been obtained. Products which Digital Security Controls determines to be repairable will be repaired and returned. A set fee which Digital Security Controls has predetermined and which may be revised from time to time, will be charged for each unit repaired. 03 Digital Security Controls (DSC) warrants the original purchaser that for a period of twelve (12) months from the date of purchase, the product shall be free of defects in materials and workmanship under normal use. During the warranty period, Digital Security Controls shall, at its option, repair or replace any defective product upon return of the product to its factory, at no charge for labour and materials. Any replacement and/or repaired parts are warranted for the remainder of the original warranty or ninety (90) days, whichever is longer. The original purchaser must promptly notify Digital Security Controls in writing that there is defect in material or workmanship, such written notice to be received in all events prior to expiration of the warranty period. There is absolutely no warranty on software and all software products are sold as a user license under the terms of the software license agreement included with the product. The Customer assumes all responsibility for the proper selection, installation, operation and maintenance of any products purchased from DSC. Custom products are only warranted to the extent that they do not function upon delivery. In such cases, DSC can replace or credit at its option. 39 FCC Compliance Statement CAUTION: Changes or modifications not expressly approved by the Digital Security Controls could void your authority to use this equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: - Re-orient the receiving antenna. - Increase the separation between the equipment and receiver. - Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. - Consult the dealer or an experienced radio/television technician for help. The user may find the following booklet prepared by the FCC useful: ‘How to Identify and Resolve Radio/Television Interference Problems’. This booklet is available from the U.S. Government Printing Office, Washington D.C. 20402, Stock # 004-000-00345-4. WARNING: TO SATISFY FCC RF EXPOSURE REQUIREMENTS FOR MOBILE TRANSMITTING DEVICES, A SEPARATION DIS03 20CM OR MORE MUST BE MAINTAINED BETWEEN THE ANTENNA OF THIS DEVICE AND PERSONS DURING DEVICE ft_ TANCE OF _I _d OPERATION. _F Industry Canada Statement 29 00 82 18 00 1_ VA _T L2 55 S_ S2 05 5_ .2 .5 X_ IM _E _N A_ L_ LC The prefix ‘IC:’ in front of the radio certification number signifies only that Industry Canada technical specifications were met. Certification Number IC: 160A-GS255SM This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following tow conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Cet appareil est conforme avec Industrie Canada exempts de licence standard RSS (s). Le fonctionnement est soumis aux deux conditions suivantes: (1) cet appareil ne peut pas provoquer d'interférences et (2) cet appareil doit accepter toute interférence, y compris les interferences qui peuvent causer un mauvais fonctionnement de l'appareil. This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. © 2011 Tyco International Ltd. and its Respective Companies. All Rights Reserved. Toronto, Canada · www.dsc.com Tech Support: 1-800-387-3630 (CA, US), 905-760-3000 Printed in Canada
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