Dish Home Network Installation Instructions
Dish-Home-Network-Owner-S-Manual dish-home-network-owner-s-manual
2015-04-01
: Dish Dish-Home-Network-Installation-Instructions-686584 dish-home-network-installation-instructions-686584 dish pdf
Open the PDF directly: View PDF
Page Count: 18
- Table of Contents
- Overview
- Quick Installation Instructions
- 1. Determine if you have broadband Internet service (page 3, steps 1-3).
- 2. Identify the existing home networking equipment that is already installed, such as routers, gateways, or Ethernet switches (page 3, steps 1-4).
- 3. If it is necessary to install an Ethernet switch to create an available Ethernet port, install it now (page 5, steps 1-5).
- 4. Connect the satellite receiver to the home network using the appropriate steps for the connection method.
- 5. Verify the receiver has an IP address and the connection status is Connected Online (page 10, steps 1-3).
- 6. Verify the receiver can connect using the Internet connection (page 11, steps 4-5).
- Figure 1. Example of Connecting the Receiver to the Home Network Using Ethernet Cable
- Figure 2. Example Images of a Gateway and Router
- Diagram 1. Overview of Home Network with Ethernet Switch Connected
- Diagram 2. Connecting an Ethernet Switch to the Router
- Diagram 3. Overview of Home Network with Receiver Connected by Ethernet Cable
- Diagram 4. Connecting the Receiver to the Router Using Ethernet Cable
- Diagram 5. Overview of Home Network with Receiver Connected by HomePlug-to-Ethernet Adapter
- Diagram 6. Connecting the Receiver to the Router Using a HomePlug-to-Ethernet Adapter
- Network Setup Screen Attention 875 Message
- Network Setup Screen with IP Address
- Diagnostics Screen
- DISH On Demand Menu
- My Rentals
- Download List
- New Releases and DISH Theater
- Searching for DishONLINE Programs
- After Hours
- DishONLINE Considerations
- Troubleshooting
- 1. On the home network, are there other DISH Network satellite receivers or personal computers connected?
- 1. Go to the Network Setup screen on the satellite receiver by pressing MENU on the DISH Network remote control, selecting Syste...
- 2. If you’ve installed a HomePlug-to-Ethernet adapter to connect the receiver, refer to the HomePlug Troubleshooting section on page 16.
- 3. Try unplugging the Ethernet cable from the receiver’s Ethernet port and then plugging it back in. Verify the cable “clicks” into the Ethernet port.
- 4. Check the lights on the receiver’s Ethernet port.
- 5. Reset the satellite receiver by pressing and holding the POWER button on the front panel for five seconds.
- 6. At the router/switch, ensure the receiver’s Ethernet cable is connected to a working Ethernet port on the router/switch. Check the lights on the router or switch’s Ethernet port as indicated in step 4.
- 7. Try connecting the receiver’s Ethernet cable to a different Ethernet port on the router/ switch.
- 8. If there is a reset button on the router/switch, try resetting the router/switch. If the router/ switch does not have a reset...
- 9. Refer to the router’s (or switch’s) user guide for additional troubleshooting or refer to the router’s (or switch’s) manufacturer.
- 1. Ensure the broadband router is plugged in to power.
- 2. If the installation uses a broadband modem that is separate from the router:
- 4. If the router has a reset button, try resetting the router. If the router does not have a reset button, unplug it for 15 seconds, then plug it back in.
- 5. If the modem and router are two separate pieces of equipment:
- 7. Contact the Internet service provider, or the router’s (or modem’s) manufacturer.
- 1. Verify the Ethernet cable is connected between the satellite receiver and the router/switch.
- 2. Go to the Network Setup screen on the satellite receiver by pressing MENU on the DISH Network remote control, selecting System Setup, Installation, Broadband Setup, then Network Setup. Select Reset Connection.
- 3. If using a HomePlug-to-Ethernet adapter to connect the receiver, refer to the HomePlug Troubleshooting section on page 16.
- 4. Try connecting the receiver’s Ethernet cable to a different Ethernet port on the router/ switch.
- 5. Reset the satellite receiver by pressing and holding the POWER button on the front panel for five seconds.
- 6. If the router/switch has a reset button, try resetting it. If it does not have a reset button, unplug the router/switch for 1...
- 7. If the IP address still shows all 0s, settings on the router may need to be adjusted. Contact the router’s manufacturer for assistance.
- 1. Ensure the HomePlug-to-Ethernet adapter is plugged firmly into the electrical outlet. The adapter should not be plugged into a GFI electrical outlet.
- 2. Verify the HomePlug-to-Ethernet adapter is not plugged into a switched outlet.
- 3. If a surge protector is used for either the satellite receiver or the HomePlug-to-Ethernet adapter, a surge protector that is approved for use with HomePlug devices must be used, and the adapter and receiver must be plugged into the HomePlug outlet.
- 4. Dimmers for home lighting can interfere with HomePlug. It is not recommended to use dimmers on the same circuit as HomePlug equipment.
- 5. Verify the Ethernet cable is “clicked in” on the adapter’s Ethernet port and the Ethernet port on the router.
- 6. Try connecting the Ethernet cable to a different Ethernet port on the router/switch.
- 1. The satellite receiver must have satellite signal to begin a new download. If you have received an error message such as “Acq...
- 2. If your receiver has satellite signal but you are still unable to download movies, refer to the troubleshooting steps Connect...