Displaydata 120-0039-05 Networking Device User Manual 550 0001 01

ZBD Displays Ltd Networking Device 550 0001 01

Contents

Manual 1

ZBD DISPLAYS LTD
Bounce Communicator 2
& epop Support and
Installation Guide
ZBD DISPLAYS LIMITED
Support & Installation Guide
© ZBD Displays Limited
Orchard Lea
Winkfield Lane
Windsor
Berkshire
SL4 4RU
England
Tel. +44 (0)1344 887685
Fax. +44 (0)1344 887 601
Email: contact@zbd.co.uk
Web: www.zbd.co.uk
Document Number: 550-0001-01
Date: 12th June 2007
The information disclosed herein is the exclusive property of ZBD Displays Ltd.
and is not to be disclosed without the written consent of ZBD Displays Ltd. No
part of this publication may be reproduced or transmitted in any form or by any
means including electronic storage, reproduction, execution or transmission
without the prior written consent of ZBD Displays Ltd.
This document is intended for limited circulation.
The information contained in this document is subject to change without written notice and should not be construed
as a commitment by ZBD Displays Ltd. unless such commitment is expressly given in a covering document.
Table of Contents
Bounce Communicator 2 and epop................................................. 1
Check Package Contents................................................................... 1
Install the Bounce Communicator 2 for Windows XP.................. 2
System Requirements........................................................................2
Prepare for installation......................................................................2
Bounce getting started guide.............................................................2
Installing the Bounce Communicator .................................................2
LED Information................................................................................2
SQL Express Database .......................................................................3
XML Configuration Files .....................................................................3
Application Data................................................................................3
Bounce Services ................................................................................3
BounceSync.......................................................................................3
Regulatory Information..................................................................... 4
Safety Notices ...................................................................................4
Radio Transmission Regulatory Information......................................4
USA - Federal Communication Commission Interference Statement...4
Europe - CE Declaration of Conformity...............................................4
Warranty and Support Services ...................................................... 5
Technical Support..............................................................................5
Return Merchandise Authorization.....................................................5
One Year Limited Warranty................................................................5
WEEE Statement (Waste, Electrical and Electronic Equipment) ..........5
DISPLAYS LIMITED
1
Bounce Communicator 2 and epop
The Bounce Communicator 2 manages changes to product price, promotion
and descriptive information, transmits the rendered high quality image to the
correct epop and controls the status of the epop network.
This guide shows you how to install the Bounce Communicator 2 onto a computer. Follow this guide for installing
the Bounce Communicator 2 for use with the epop labels.
To install and use the Bounce Communicator 2 with the epop label, complete the following tasks in the order
listed:
Unpack the system and verify the kit contents.
Follow these steps to complete the Bounce Communicator 2 installation.
Check Package Contents
Your Bounce Communicator 2 and epop labels are shipped from the factory.
Inspect all shipping cartons for evidence of physical damage. If a shipping carton is damaged, request that the
carrier's agent be present when the carton is opened. Keep all contents and packing material for the agent's
inspection.
Check that you have received all of the parts you ordered. Contact your distributor/reseller or ZBD Displays
Limited if you are missing anything.
All packing materials are recyclable.
Bounce Communicator 2 epop Bounce CD USB Cable
DISPLAYS LIMITED
2
Install the Bounce Communicator 2 for Windows XP
System Requirements
In order to install and use the Bounce Communicator 2, your computer must meet the following requirements:
• An available USB port
• 10 Mb free disk space for utility and driver installation
• Windows XP
Prepare for installation
ATTENTION: You must install your software and drivers before you physically connect the Bounce
Communicator 2.
Turn on your desktop or laptop computer.
Before plugging in the ‘Bounce Communicator 2’.
Insert the Bounce CD. If it does not start automatically, double click the Start Up CD icon in My Computer,
Windows Explorer or on the desktop, then double click the Start icon.
Windows XP Users: The Bounce CD will automatically update the drivers needed on your system to support the
Bounce Communicator 2.
Bounce getting started guide
At this point you must have SQL Server Express and .NET framework 2.0 installed on your host machine.
*** Note if you have previously installed any older version of the Bounce software suite then you must
*** re-run the Database script DbaseCreate.bat - see the release notes and the 'SQL Express Database'
*** section below for more details
After a successful installation =>
Installing the Bounce Communicator
With the Bounce Communicator "UNPLUGGED" from the host PC run the Windows driver installation script
install.bat. This can be found at C:\Program\Files\ZBD\Displays\Bounce\BounceComms\CommunicatorDriver.
Now plug in the Bounce Communicator.
Plug the small square end of the included USB cable into the USB port
on the Bounce Communicator 2.
LED Information
USB LED: The USB LED is lighted RED when the Bounce
Communicator 2 USB is connected and is receiving power and is
unlighted when there is no USB power source or when the Bounce
Communicator 2 is not plugged in.
Status LED: The Status LED is lighted YELLOW when the Bounce
Communicator 2 driver is correctly installed and blinks YELLOW every
1.5 seconds. If the driver is not correctly installed, this LED will be off.
Locate an available USB port on your computer and insert the thin rectangular end of
the included USB cable.
Windows will detect the new hardware and walk you through the new hardware
installation wizard. Whilst going through the wizard choose not to look for a new version
of the driver and then ask the wizard to automatically install the driver from your local
PC.
DISPLAYS LIMITED
3
SQL Express Database
The SQL database is created by running the batch file DbaseCreate.bat which can be found in
C:\Program Files\ZBD Displays\Bounce\SQL Scripts\
The script requires "osql" to be on your path. If this is missing then add it manually to your path or explicitly add
the location of osql in the script.
To clean out the database just re-run the script.
Note: If the database installation fails go back and check the details of your default SQL Express installation.
XML Configuration Files
All the Bounce services and applications have a configuration.xml file. This is used to configure the action of the
service or application.
Within this file is the connection string for the database. By default this is set to the following -
Data Source=(local)\SQLEXPRESS; Initial Catalog=bounceProd; Integrated Security=True
If your database is named differently you must change this entry before starting any of the applications or
services.
Note : A good way to test that the database connection string is valid before starting either of the services is to
try running either the BounceUpdater or Bounce application. Either of these will report back the status of the
database connection that is currently set in their appropriate configuration.xml file (see below).
Application Data
All the Bounce services and applications write application data to
C:\Documents and Settings\All Users\Application Data\Bounce
By default the Application directory is hidden so the user will need to change the "Explorer" attribute view hidden
files to view any application data.
Generally the location of this application data is configurable from within the service or applications
configuration.xml file.
Bounce Services
On installation both Bounce services - BounceCommsService and BounceSync will be installed. These are initially
disabled.
The services should then be started manually using the windows services management. This can generally found
in Control Panel->Administrative Tools->Services.
Both services have output log files, the location of which is described in their configuration.xml files. If you are
having problems with a service this is the first place to look for clues.
BounceSync
By default BounceSync uses the "All users" Application Directory during its normal mode of operation, therefore
the user of Bounce Sync will require Administrator rights to correctly use this service.
DISPLAYS LIMITED
4
Regulatory Information
Safety Notices
Take some time to read through the safety notices before installing the Bounce Communicator 2. Please observe
all safety markings and instructions when using this product.
Radio Transmission Regulatory Information
The Bounce Communicator 2 and the epop label have been tested to comply with the following standards.
This product must be installed and used in strict accordance with the instructions given in the user documentation. The
Bounce Communicator 2 and epop label complies with the following radio frequency and safety standards:
USA - Federal Communication Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates
uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could
void the user's authority to operate this equipment.
Europe - CE Declaration of Conformity
We, ZBD Displays Limited of Orchard Lea, Winkfield Lane, Windsor, Berkshire, SL4 4RU,
England, declare under our sole responsibility that the ZBD Bounce Communicator 2 and epop,
to which this declaration relates is in conformity with the following standards and/or other
normative documents:
EN300 220-2 V2.1.1
EN300 220-1 V2.1.1
EN301 489-1 V1.6.1
EN301 489-3 V1.4.1
EN60950-1:2000 A11:4
We, ZBD Displays Limited, hereby declare that this product is in compliance with the essential requirements and
other relevant provisions of Directive 1999/5/EC.
This product can be used in but is not restricted to the following countries:
UK, Germany, Austria, Belgium, Switzerland, Netherlands, Luxembourg, Italy, France, Ireland, Spain, Portugal,
Sweden, Norway, Denmark, Finland, Czech Republic, Hungary, and Greece.
DISPLAYS LIMITED
5
Warranty and Support Services
Technical Support
Should you require technical assistance, please contact ZBD Displays Limited.
Tel. +44 (0)1344 887 685 Fax. +44 (0)1344 887 601
Email: support@zbd.co.uk Web: www.zbd.co.uk
Return Merchandise Authorization
Please contact our support center for an RMA number before sending your product to the repair address. Product sent to
the repair address without an RMA number will be returned unopened.
In Europe: ZBD Displays Limited, Orchard Lea. Winkfield Lane, Windsor, Berkshire, SL4 4RU, England
Tel. +44 (0)1344 887 685 Fax. +44 (0)1344 887 601
Email: support@zbd.co.uk Web: www.zbd.co.uk
One Year Limited Warranty
• This device is guaranteed against manufacturing defects for One full year from the original date of
purchase.
• This warranty is valid at the time of purchase and is non-transfer able.
• This warranty must be presented to the service facility before any repair can be made.
• Sales slip or other authentic evidence is required to validate warranty.
• This product should be installed and used in accordance with the instructions detailed in this user guide
and serviced at an approved ZBD Displays Service Centre. Failure to comply with these conditions may
render the warranty void.
• Damage caused by accident, misuse, abuse, improper storage, and/or uncertified repairs is not covered
by this warranty.
• All mail or transportation costs including insurance are at the expense of the owner.
• Do not send any product to service center for warranty without a RMA
• (Return Merchandise Authorization) and proof of purchase. Ensure a track able method of delivery is
used (keep tracking number).
• Warranty is valid only in the country of purchase.
• We assume no liability that may result directly or indirectly from the use or misuse of these products.
• “This warranty will be voided if the device is tampered with or improperly serviced"
WEEE Statement (Waste, Electrical and Electronic Equipment)
The WEEE directive places an obligation on all EU-based manufacturers and importers to take-back
electronic products at the end of their useful life.
ZBD Displays Limited accepts its responsibility to finance the cost of treatment and recovery of
redundant WEEE in accordance with the specific WEEE recycling requirements.
The symbol (shown) will be on ZBD Displays products and packaging from 1st July 2006, which indicates that this
product must NOT be disposed of with other waste. Instead it is the user’s responsibility to dispose of their waste
electrical and electronic equipment by handing it over to an approved reprocessor, or by returning it to ZBD Displays for
reprocessing. For more information about where you can send your waste equipment for recycling, please contact your
local city office or ZBD Displays support offices.
ZBD Displays has applied to become a member of a compliance scheme. Our Producer Registration Number has been
filed and we are waiting for a registration number.
The regulations are due to commence July 2007, as we have more information we will update this data.
RoHS - Restriction of Hazardous Substances
ZBD Displays is fully aware of the new legislation and has taken steps to ensure
that all products are RoHS Compliant and as a "Producer" of product ensures that
we meet the new regulations.

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