91 5438 20 00_ATT3358_R0 3358 Manual Bkm2

User Manual: 3358

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Page Count: 77

CONTENTS
BEFORE YOU BEGIN
INSTALLATION
FEATURE SETUP – HANDSET
FEATURE SETUP – BASE
- Ringer Volume
- Ringer Melody
TELEPHONE OPERATION
INTERCOM OPERATION
PHONE BOOK
CALLER ID OPERATION
Answering system operation at the base
ANSWERING SYSTEM OPERATION at touch tone phone
BATTERIES
IN CASE OF DIFFICULTY
DEFAULT SETTINGS
TECHNICAL SPECIFICATIONS
INDEX
IMAGES

5.8 GHz Cordless Telephone

Answering System 3358

with Caller ID/Call Waiting

Please also read

Part 1 — Important

Product Information

USER’S MANUAL

Part 2

AT&T and the Globe Symbol are trademarks of AT&T Corp., licensed to Advanced American Telephones.

3358 



91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page II

AT&T and the Globe Design are

trademarks of AT&T Corp., licensed to

Advanced American Telephones.

Printed in China. Issue 1AT&T 05/03

Visit us at www.telephones.att.com

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CONTENTS

BEFORE YOU BEGIN .............. 1

Parts List .......................................................... 1

About Caller Identification

(Caller ID)............................................... 2

About the Calls Log ............................... 2

About Adding Handsets......................... 2

INSTALLATION.......................3

Table/Desk Installation.............................3

About Handset Registration...................5

(Model 5800 Handset).............................5

Wall Installation ....................................... 6

Spare Battery/

Power Failure Backup ........................ 7

Belt Clip ....................................................... 8

Headset...................................................... 8

FEATURE SETUP

HANDSET ...........................9

Feature Setup Menu................................ 9

Set Time..................................................... 9

Clock Mode............................................ 10

Sound Select........................................... 11

Ringer Volume ........................................ 12

Ringer Melody........................................ 13

Low Batt Tone........................................ 14

Range Tone.............................................. 15

Keypad Tone ........................................... 16

Set Contrast........................................... 17

Language Setting.................................... 18

FEATURE SETUP – BASE ... 19

Ringer Volume ........................................ 19

Ringer Melody........................................ 20

TELEPHONE OPERATION 21

Make a Call............................................. 21

Answer a Call ........................................ 21

Volume..................................................... 22

Handset Speakerphone........................ 23

Redial ....................................................... 24

Flash/Call Waiting .................................. 25

Mute ......................................................... 26

Hold ......................................................... 27

Display Screen Messages..................... 28

Handset Icons ........................................ 29

Base Lights.............................................. 30

Tones and What They Mean............... 31

INTERCOM OPERATION .. 32

Intercom Calls ....................................... 32

Answering Intercom............................. 33

End Intercom ......................................... 33

To Answer an Incoming Call

While Intercomming ............................ 33

Blind Call Transfer................................. 34

Announced Call Transfer..................... 34

Conference Calling ............................... 35

PHONE BOOK .................... 36

Store a Number and Name in

Phone Book ....................................... 36

Keypad Characters.................................37

Dial a Number in Phone Book.......... 38

Edit a Number/Name in

Phone Book ....................................... 39

Delete a Number/Name in

Phone Book ....................................... 40

CALLER ID OPERATION.....41

Review Calls Log................................... 42

Store Record in Phone book ..............42

Display Dial..............................................43

Remove Call Records. ......................... 44

ANSWERING SYSTEM

OPERATION AT THE BASE.. 45

Audible Indicators................................. 45

Turning Answering System

On/Off................................................. 45

Set the Clock ......................................... 45

About Mailboxes .................................. 46

About Announcements........................ 46

Record Your Announcement .............. 47

Answering System Feature Setup ........ 48

Feature Summary.................................. 49

Listen to, Save & Delete Messages........ 50

Adjust Playback Volume ....................... 51

Call Screening/Intercept ..................... 51

Record a Memo..................................... 52

Message Window Display.................... 53

ANSWERING SYSTEM

OPERATION AT TOUCH TONE

PHONE ................................... 54

Connect with the

Answering System ............................ 54

Voice Menu............................................. 54

Remote Access Commands ................ 55

BATTERIES .......................... 56

Battery Life............................................. 56

Battery Indicator................................... 56

Charge the Handset Battery Pack......56

Spare Battery ......................................... 57

Replace the Handset Battery Pack ... 58

IN CASE OF DIFFICULTY... 59

DEFAULT SETTINGS.......... 65

TECHNICAL

SPECIFICATIONS............ 66

INDEX................................... 67

CONTENTS

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Parts List

Your box should include:

BEFORE YOU BEGIN

3358

3 NiMH Battery Packs

Power Cord

Wall Mount Adapter

3 Cordless Handsets

Base Unit

Wallet Card

This User’s

Manual Quick Start Guide

2 Remote Charger

Wall Mount Adapters

2 Remote Chargers

Telephone Line Cords

3 Belt Clips

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BEFORE YOU BEGIN

About Caller Identification (Caller ID)

This product has a Caller ID with Call Waiting feature that works with

service from your local phone service provider.

Caller ID with Call Waiting lets you see who’s calling before you answer the

phone, even when you’re on another call.

You may need to change your phone service to use this feature.

Contact your phone service provider if:

• You have both Caller ID and Call Waiting, but as separate services

(you may need combined service)

• You have only Caller ID service, or only Call Waiting service

• You don’t subscribe to any Caller ID or Call Waiting services.

You can use this product with regular Caller ID service, and you can use

this product’s other features without subscribing to either Caller ID or

combined Caller ID with Call Waiting service.

There are fees for Caller ID services, and they may not be available in all

areas.

This product can provide information only if both you and the caller are in

areas offering Caller ID service, and if both telephone companies use

compatible equipment.

About the Calls Log

This phone assigns each incoming call a number from 1 to 50 at the

handset. The most recent call will have the lowest number. When the

memory is full, the oldest call information is deleted to make room for new

incoming call information. See CALLER ID OPERATION, beginning on page

41, for more details.

If you answer a call before call information appears on the screen, it will not

appear in the calls log.

About Adding Handsets

This product is compatible with the AT&T 5800 Expansion Handset. You

may register a total of six handsets to this telephone system (Model 5800

Handset sold separately). Follow the instructions provided with the

additional handset(s) for installation and registration.

¥¥NOTE: Although you can register up to six handsets, only four can be

used at one time.

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Table/Desk Installation

¥¥NOTE: Install this telephone away from electronic equipment, such as

personal computers, television sets or microwave ovens. Avoid

excessive heat, cold, dust or moisture.

1 Connect the telephone line cord.

2 Connect the power cord.

CCLLflashes in the

message window.

Use only the power cord supplied with this product.

If you need a replacement, call 1-800-222-3111.

INSTALLATION

Standard

electrical

outlet

Modular

telephone

jack

INSTALLATION

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INSTALLATION

3 Install the handset battery.

Use only AT&T Battery 2401, SKU# 91077.

4 Charge the handset battery.

• Place the handset in the base or remote charger.

• Charge the battery at least 12 hours. After the first charge,

the battery will charge in eight hours.

5 Check for dial tone.

• After the batteries are charged, lift the handset and press

PP; you should hear a dial tone.

b) Align the contacts and place

the battery pack in the

battery compartment.

a) Remove battery

compartment cover by

pressing on indentation

and sliding downward.

c) Replace cover by

sliding it on its

track up over

battery case until

it snaps firmly into

place.

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About Handset Registration

1 The cordless handsets that came with your system are automatically

registered as Handset 1,Handset 2, and Handset 3.There is no need to

re-register.

2 You may register up to a total of six Expansion Handsets to this

telephone system(Model 5800 handset sold separately).

3 Additional handsets will be assigned Handset 4, Handset 5, and Handset

4 When you install the handset battery pack, the handset will display

SEARCHING FOR BASE (if it’s registered) or ENTER BASE ID (If it has

not been registered).

Handset)

1 Make sure to charge the handset battery pack at least 12 hours.

2 At the cordless handset,press the softkey under .

3 Enter the 15-digit Base Unit ID Code located on the underside of your

Model 3358 base.

4 Use the softkey to select .The screen displays PLEASE WAIT!!.

5 After about 45 seconds, the screen displays FOUND BASE. If the

handset displays BASE BUSY TRY LATER, the base is in use.

NEW

INSTALLATION

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Wall Installation

1 Connect the power cord and

telephone line cord to the underside

of the base, as shown (figure a).

2 Position the mounting bracket as

shown (figure b).

3 Feed the telephone line cord through

the hole in the center of the mounting

bracket (figure b), align the bracket

with the base, and slide it into the

hole on the base as shown (figure c).

4 Lock the mounting bracket in place

(figure d).

5 Plug the telephone line cord into a

modular wall jack, and mount the

base on the wall (figure e).

a) Align holes on base with mounting

studs on wall jack.

b) Place power cord as shown.

c) Pull base down on mounting studs until

it locks into place.

6 Plug the power cord into an electrical

outlet not controlled by a wall switch

(figure e).

Use only the power cord supplied

with this product. If you need a

replacement, call 1-800-222-3111.

7 Follow Steps 3–5 in “Table/Desktop

Installation.”

figure a

figure b

figure c

figure d

figure e

INSTALLATION

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Spare Battery/Power Failure Backup

You can buy a spare handset battery (AT&T Battery 2401, SKU# 91077, sold

separately) and keep it charged in the base at all times.

In the event of a power failure, a fully charged battery in the spare battery

compartment will allow you to make and receive calls from the cordless

handset only for up to 21

/2hours.

The spare battery will fully charge in 24 hours.

SPARE

BATTERY

INSTALLATION

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Belt Clip

You may choose to use the optional belt clip with your handset.

Headset

You can use this telephone

hands-free when you install

any industry standard 2.5

mm headset . For best

results use an AT&T 2.5 mm

headset.

Plug the headset into the

jack located on the left side

of the handset (under the

small rubber flap). Do not

force the connection, but

make sure the plug fits

securely.

b) Press tabs

on belt clip

into slots

on back of

handset to

reattach.

a) Slide

down

into

grooves.

c) To remove,

lift one side

with your

thumbnail

and push

back.

INSTALLATION

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Feature Setup Menu

Press the softkey under to enter the Feature

Setup menu. Use or to choose

features, then select to save your choice.

¥¥NOTE: If you wait more than 20 seconds without

pressing a key, the handset returns to the idle screen.

¥¥NOTE: If you receive an incoming call while in

feature setup, the phone automatically exits the

menu to let you take the call.

Set Time

You can choose to set the time manually, or you

can allow it to be set automatically with incoming Caller

ID information.

1Press .

2Press until the screen displays

3Press . The screen displays the

current time setting. Use to move

the cursor, and use the keypad to change a digit.

Press to select AM or PM.

4Press to save the displayed time.

¥¥NOTE: To set up the answering system clock, please

see ANSWERING SYSTEM OPERATION on page 45

in this manual.

SAVE

AM/PM

CALLS LOG

INTERCOM

HANDSET SETTINGS

SET TIME

FEATURE SETUP – HANDSET

iii

SET TIME

▲OK ▼

FEATURE SETUP – HANDSET

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Clock Mode

You can choose to display the time when the phone is

idle at the handset, or you can turn this feature off. The

default setting is ON.

1Press .

2Press until the screen highlights

3Press . The screen displays

4Press or .

5Press to save the displayed setting.

You can refer to page 5.

ONOFF

CLOCK ENABLE

INTERCOM

HANDSET SETTINGS

SET TIME

CLOCK MODE

▲OK ▼

OFF OK ON

iii

FEATURE SETUP – HANDSET

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Sound Select

This telephone uses the latest acoustic receiver design,

providing you with four different sound quality settings.

During a call, you can adjust the quality of the sound.

Pressing repeatedly will cycle you through

four different responses.

¥¥NOTE: The mid-boost setting is hearing-aid

compatible.

BASS – Low frequency sounds enhanced.

MID – Mid-range sounds enhanced.

TREBLE – High frequency sounds enhanced.

NATURAL – No frequency enhancement.

¥¥NOTE: This feature is available only on the handset,

not on the speakerphone or optional headset.

FEATURE SETUP – HANDSET

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iii

Ringer Volume

Adjust the volume of the handset ringer. Setting the

volume so that no bars show on the graph turns the ringer

off.

1Press , then until the screen

highlights HHAANNDDSSEETT SSEETTTTIINNGGSS.

2Press .

3Press when RRIINNGGEERR VVOOLLUUMMEEis

highlighted. The screen displays

4Press or to hear samples of

ring volumes.

5Press to save the displayed setting.

RINGER

VOLUME

FEATURE SETUP – HANDSET

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Ringer Melody

The Ringer Melody sets which ringer you hear when you

have an outside call. The Ringer Melody default setting is

#01; there are eight Ringer Melody selections.

1Press , then until the screen

highlights HHAANNDDSSEETT SSEETTTTIINNGGSS.

2Press , then until the screen

highlights RRIINNGGEERR MMEELLOODDYY.

3Press . The screen displays

4Press or to display desired

setting. A sample of the displayed setting is played

briefly.

5Press to save the displayed setting. You

will hear a confirmation tone.

RINGER #01

iii

FEATURE SETUP – HANDSET

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Low Batt Tone

You can set the handset to sound a tone when battery

power is low, or you can turn the tone off. Default setting

is OONN.

1Press , then until the screen

highlights HHAANNDDSSEETT SSEETTTTIINNGGSS.

2 Press , then until the screen

highlights LLOOWW BBAATTTT TTOONNEE.

3 Press The screen displays

4 Press or .

5 Press to save the displayed setting.

ONOFF

LOW BATTERY TONE

OFF OK ON

iii

FEATURE SETUP – HANDSET

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Range Tone

You can set the handset to sound a tone when you are

approaching the range limit, or you can turn this tone off.

The default setting is OONN.

1Press , then until the screen

highlights HHAANNDDSSEETT SSEETTTTIINNGGSS.

2Press , then until the screen

highlights RRAANNGGEE TTOONNEE.

3Press The screen displays

4Press or .

5Press to save the displayed setting.

ONOFF

RANGE TONE

OFF OK ON

iii

FEATURE SETUP – HANDSET

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Keypad Tone

When this feature is on, each key press makes a sound.

The default setting is OONN.

1Press , then until the screen

highlights HHAANNDDSSEETT SSEETTTTIINNGGSS.

2Press , then until the screen

highlights KKEEYYPPAADD TTOONNEE.

3Press The screen displays

4Press or .

5Press to save the displayed setting.

ONOFF

KEYPAD TONE

OFF OK ON

iii

FEATURE SETUP – HANDSET

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Set Contrast

You can adjust the screen contrast for easy viewing.

1Press , then until the screen

highlights HHAANNDDSSEETT SSEETTTTIINNGGSS.

2Press , then until the screen

highlights CCOONNTTRRAASSTT.

3Press The screen displays

4Press or to decrease or

increase contrast.

5Press to save the displayed setting.

CONTRAST

iii

FEATURE SETUP – HANDSET

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Language Setting

You can set each registered handset so the display

appears in English, Spanish or French. The default setting

is EENNGGLLIISSHH.

1Press , then until the screen

highlights HHAANNDDSSEETT SSEETTTTIINNGGSS.

2Press , then until the screen

highlights LLAANNGGUUAAGGEE.

3Press The screen displays

4Press to highlight the desired language.

5Press to save the displayed setting.

ENGLISH

SPANISH

FRENCH

▲OK ▼

ENGLISH

iii

FEATURE SETUP – HANDSET

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Ringer Volume

1 Make sure the base Speakerphone is off.

2 Press and hold MM, then press VOLUME ++or

--to adjust the ringer volume.You will hear

a sample of the ringer volume setting.

¥¥NOTE: The lowest volume setting is off.

3 Release MMto save your setting.

3358

FEATURE SETUP – BASE

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Ringer Melody

1 Make sure the base Speakerphone is off.

2 Press and hold FF, then press VOLUME ++

or --to change the ringer melody.You will hear

a brief sample of the selected melody.

3 Release FFto save your setting.

3358

FEATURE SETUP – HANDSET

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Make a Call

At the Handset

1Press PP, then dial the number

— OR —

Dial the number, then press PP.

2To end the call, press Oor place the handset

in the base.

Answer a Call

At the Handset

1To answer a call, press any key except O

and softkeys.

2To end the call, press Oor place the handset

in the base.

At the Base

1Press KKto answer a call.

2 To end the call, press KKagain.

TELEPHONE OPERATION

jjp

3358

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3358

Volume

Handset

You can adjust the volume of what you hear through the

handset during a conversation by pressing VOLUME ++or

--on the right side of the handset. You will hear a

special tone when you reach the highest or lowest

setting.

Base Speaker

Press VOLUME ++or --to adjust the base speaker

volume while on a call. You will hear a special tone when

you reach the highest or lowest setting.

TELEPHONE OPERATION

91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 22

Handset Speakerphone

When the handset speakerphone is activated, you

can use the phone hands-free. Stand the handset on

a flat surface (not in the base) and continue your

conversation.

¥¥NOTE: For best performance, use the handset

speakerphone in a quiet location with the handset

facing you from no more than four feet away.

Make a Call

1 Press KK, then dial the number

— OR —

Dial the number, then press KK.

2 To end the call, press OO

— OR —

Place the handset in the base.

Answer a Call

1Press KKto answer a call.

2 To end the call, press OO

— OR —

Place the handset in the base.

Switch Between Handset and Speakerphone

While on a call you can press KKto switch to

speakerphone. While on a speakerphone call, press

KKto return to the handset earpiece.

¥¥NOTE: If you press PPwhile you are on the

speakerphone, you will flash the call.

TELEPHONE OPERATION

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Redial

The last ten phone numbers dialed at the handset

are stored in redial memory.

1Press then press or

to scroll through the numbers in redial memory.

2Press PPor KKto dial the highlighted

number.

3Press OOto end the call.

Save a Redial Number

1Press .

2Press or until the screen

displays the number you want to save, then

press .

3Press . The screen displays EENNTTEERRNNAAMMEE.

4Using the chart on page 37, enter the name

associated with the redial number, then press

. The screen displays EENNTTRRYYHHAASS

BBEEEENNSSTTOORREEDD!!and gives a confirmation tone.

Delete a Redial Number

1Press .

2Press or until the screen

displays the number you want to delete.

3Press .

4Press . You will hear a confirmation

tone.

ERASE

SELECT

REDIAL

SAVE

SELECT

REDIAL

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TELEPHONE OPERATION

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Flash/Call Waiting

If you subscribe to Call Waiting service with your local

telephone service provider, you can answer a new

incoming call without losing your current call.

Handset

1Press PP/FFto connect to the new call

when you receive a call-waiting signal.

2Press PP/FFagain to return to the

original call.

¥¥NOTE: Use PP/FFto access other phone

company subscriber services, as described by

your provider.

Base

1Press FFto connect to the new call when

you receive a call-waiting signal.

2Press FFagain to return to the original call.

3358

TELEPHONE OPERATION

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3358

Mute

Handset

1During a telephone conversation, mute the

handset microphone by pressing . The

other party will be unable to hear anything on

your end. The screen displays

2To return to two-way conversation, press

again.

Base

Press MMon the base to prevent the other party from

hearing you. Press MMagain to return to two-way

conversation.

MUTE

MICROPHONE

MUTED

MUTE

TELEPHONE OPERATION

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Hold

Handset

¥¥NOTE: When a call is on hold, the screen displays

CALL ON HOLD.If the clock feature is on, this

message will be displayed for five seconds, then

return to the clock display with Hon top of the

screen.

After five minutes, the handset will ring to remind you

there’s a call on hold. If you do not answer the ring,

the call will be disconnected.

1While on a call, press . You can now use

the intercom if you wish (see page 34).

2To return to the call, press PPagain.

HOLD

TELEPHONE OPERATION

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DISPLAY SCREEN MESSAGES

SCREEN DISPLAYS: WHEN:

IINNCCOOMMIINNGGOOUUTTSSIIDDEECCAALLLLYou have an incoming phone call (without

Caller ID).

IINNTTEERRCCOOMM FFRROOMMYou have an incoming intercom call from

[[PPAARRTTYY NNAAMMEE]][PPAARRTTYY NNAAMMEE], for example HHAANNDDSSEETT 22.

Once an intercom call is underway, the

handsets will show the icons of the

participating parties.

LLOOWW BBAATTTTEERRYYThe handset battery is low.

EEXXTTEENNSSIIOONN IINN UUSSEEAnother phone on this line is in use.

PPAARRAALLLLEELL SSEETT IINN UUSSEEBoth this phone and another phone on this

line are in use.

SSEEAARRCCHHIINNGG FFOORR BBAASSEEThe handset is out of range.

RREEJJEECCTTEEDD BBYY BBAASSEEThe base refuses to accept the handset,

either because it is in use by six handsets, or

the handset registrations on the base have

been deleted.

FFOOUUNNDD BBAASSEEThe handset has finished SSEEAARRCCHHIINNGG FFOORR

BBAASSEEand has made the link.

LLIINNEE IINN UUSSEEAnother device of the phone system is using

the telephone line; for example, if the base is

using the line, the handsets will all show this

message.

[XXXX]NNEEWW CCAALLLLSSThe number of distinct unanswered calls

with Caller ID which have not been viewed

in the calls log.

CCAALLLL OONN HHOOLLDD A call on hold has been on hold for five

RRIINNGG BBAACCKK!!minutes; pick up the call again.

CCHHEECCKK AACC PPOOWWEERRThe base is being powered by the spare

battery rather than by AC from a wall outlet;

check that the base is properly plugged into

a working electrical outlet.

TELEPHONE OPERATION

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HANDSET ICONS

THIS ICON: INDICATES

Line In Use indicator

On steadily with no number next to it when another

phone on this line is in use.

On steadily with one or more numbers next to it,

indicating which extensions are using the line.

For example, 1122indicates that Handset 1 and

Handset 2 are on an outside call.

Intercom indicator

On steadily with the extension numbers currently on an

intercom call. For example, 0022indicates that the Base

and Handset 2 are on an intercom call.

Battery indicator

When the handset is removed from the charger, this lets

you know the level of charge in the battery pack, from

Full ()to Empty ().

Cycles (Low, Medium, and Full) when Handset battery is

charging.

Flashes when a low battery condition is detected.

Ringer Off indicator

is displayed when the ringer is turned off.

EEnhanced Mode indicator

On steadily when active handset is in Enhanced mode.

The handset will enter Enhanced mode automatically

when in an area with interference.

MMute indicator

On steadily when the handset microphone is muted.

HHold indicator

On steadily when the line is on hold.

Handset Registration indicator

is displayed when a handset is either not registered, or

searching for the base unit.

0–6 Handset indicator

Number is displayed to show which set is in use.

T Answering indicator

The answering system is answering an incoming call.

TELEPHONE OPERATION

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BASE LIGHTS

LIGHT STATUS: INDICATES:

IN USE on Handset or base is on a call

IN USE flashing Extension is in use

SPEAKER on Speakerphone is in use

SPEAKER flashing HOLD function is activated

ON/OFF on Answering system is on

ON/OFF off Answering system is off

CHARGING on Handset is in the base charging

PLAY/STOP flashing New messages in this mailbox

PLAY/STOP on Old or reviewed messages in

this mailbox

PLAY/STOP off No messages in this mailbox

MUTE on The base microphone is muted

TELEPHONE OPERATION

91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 30

TONES AND WHAT THEY MEAN

TONE: INDICATES:

Three quick beeps Battery charge is low

One beep Handset registration is complete

— OR —

A programming command is successfully

completed

One long beep Indicates an error in programming

Two beeps Handset is out of range of the base

TELEPHONE OPERATION

91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 31

Intercom Calls

You can make intercom calls between handsets and the

base.

¥¥NOTE: The intercom feature is not available when

the base speakerphone is in use.

From Base to All Handsets

1Press on the base to page all

handsets.

From Handset to Base

1Press , then press until

IINNTTEERRCCOOMMis highlighted.

2Press .

3Press until BBAASSEEis highlighted, then

press .

From Handset to Handset

1Press , then press until

IINNTTEERRCCOOMMis highlighted.

2Press .

3Press until the desired handset is

highlighted, then press .

From Handset to Base/Handset(s)

1Press , then press until

IINNTTEERRCCOOMMis highlighted.

2Press .

3Press until GGLLOOBBAALLPPAAGGEEis highlighted

then press .

INTERCOM OPERATION

iii

91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 32

Answering Intercom

At handset, press any key except OOand softkeys.

At base, automatically answered.

End Intercom

At handset, press OO.

At base, press KK.

kkTo Answer an Incoming Call While

Intercomming

If an incoming call is received while you are using the

intercom, you will hear a beep and the screen will display

call informations as usual for 10 seconds.

To end the intercom call and answer the

incoming call:

Press Otwice on the handset.

Wait for the handset or the base to ring, then press

any key (except Oand softkeys) on the handset or

Kon the base to answer the call.

To conference the incoming call with

the intercom call:

Press Pon the handset to conference the

outside line with the two handsets.

— OR —

Press Pon the handset or press Kon

the base to conference the outside line with the

base and the handset.

3358

INTERCOM OPERATION

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Blind Call Transfer

You can transfer a call from one handset to another.

From the Handset

1Press , then use to highlight

where you want the call transferred.

2When the desired destination is highlighted,

press to transfer the call.

¥¥NOTE: An unanswered call will ring back to the

originating handset if not answered within 30

seconds. If the originating handset does not pick up

call within 30 seconds, the call will be disconnected.

Announced Call Transfer

1Press to put the call on hold.

2Press , then use to highlight

IINNTTEERRCCOOMM. Press , then use to

highlight call destination, then press

again.

3When the handset or base answers, announce

the caller.

4Press OOon the handset or KKon the

base to end the intercom call.

5 Press PP(on the receiving handset) or

KK(on the receiving base) to pick up the

call on hold.

HOLD

XFER

jjp

kko

INTERCOM OPERATION

91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 34

3358

Conference Calling

1If one handset is already on a call, you can

connect a second handset or base to the call by

pressing PPon the second handset or

KKon the base.

2Disconnect either or both handsets by

pressing OO.

— OR —

Disconnect the base by pressing KK.

jjp

INTERCOM OPERATION

91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 35

PHONE BOOK

This telephone can store up to 50 telephone numbers

with names. Each number can be up to 32 digits long and

each name can be up to 16 characters.

Store a Number and Name in Phone

Book

1Enter the number you want to store. The

screen displays the number you enter. To delete

a digit, press OO/CC; to clear the screen,

press and hold OO/CC.

2Press . The screen displays

3Use the keypad and the chart on page 37 to

enter the name

To add a space, press . To delete a

character press .

4Press . The screen displays

ENTRY HAS BEEN

STORED!

SAVE

CLEAR

ENTER NAME

OFFICE_

ENTER NAME

MEM

555 0123

PHONE BOOK

kko

PAUSE MENU MEM

SAVECLEAR

PAUSE MENU MEM

91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 36

Keypad Characters

Dial Presses

Key 123456789

11&’,.1

22ABCa b c 2

33DEFdef3

44GH I g h i 4

55JKLj k l 5

66MNOmn o 6

77PQR S p q r s 7

88TUV t u v 8

99WX Y Z w x y z 9

000

***

###

PHONE BOOK

91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 37

Dial a Number in Phone Book

1Press . The screen displays

2Press or to scroll through

memory in alphabetical order

— OR —

Enter the first letter of a name (then or

,if necessary) to display the name you’re

searching for

— OR —

Press , then enter the first few letters of

the name you’re searching for and press

again.

3Press PPor KKto dial the displayed

number.

FIND

GEORGE

555-0123

MEM

kko

▲FIND ▼

▲EDIT ▼

PHONE BOOK

91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 38

Edit a Number/Name in Phone Book

1Press . The screen displays

2Press or to scroll through

memory in alphabetical order

— OR —

Enter the first letter of a name (then or

,if necessary) to display the name you’re

searching for

— OR —

Press , then enter the first few letters of

the name you’re searching for and press

again.

3Press twice. The handset displays

4Press or , depending on which

you want to edit.

5Press to move the cursor to the

character or digit you want to edit, then enter

the corrections as needed. Press or

to toggle between DEL, SPACE or

PAUSE functions if necessary.

6Press to save changes. The screen will

display the updated entry.

— OR —

Press OOto exit without saving.

SAVE

BACK

NUMBERNAME

GEORGE

555-0123

EDIT

FIND

GEORGE

555-0123

MEM

▲FIND ▼

iii

NAME NUMBER

▲EDIT ▼

PHONE BOOK

91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 39

Delete a Number/Name in Phone Book

1Press . The screen displays

2Press or to scroll through

memory in alphabetical order

— OR —

Enter the first letter of a name (then or

,if necessary) to display the name you’re

searching for

— OR —

Press , then enter the first few letters of

the name you’re searching for and press

again.

3Press . The handset displays

4Press . The screen displays

5To delete only the displayed name and number,

press

— OR —

To delete all records, press . The screen

displays

6To delete all records, press . To exit

without deleting, press .

YES

ARE YOU

SURE?

ALL

THIS

GEORGE

555-0123

DEL

GEORGE

555-0123

EDIT

FIND

GEORGE

555-0123

MEM

▲FIND ▼

NO YES

THIS ALL

DEL EDIT

▲EDIT ▼

iii

PHONE BOOK

91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 40

CALLER ID OPERATION

If you subscribe to Caller ID service with your local phone service provider,

this phone stores all incoming calls (up to 50 at the handset ) with valid

Caller ID information in the calls log. Name, number, time and date

information can all be stored, if they are sent with the call. Calls are

automatically stored in the order they are received, with call “1” stored as

the most recent call. The calls log number appears next to the date on the

screen display.

¥¥NOTE: The number of new calls displayed on each handset may not

be the same. For example, if you answer a call on Handset 2, it will not

consider that call information as new, but the other handsets will.

If Caller ID information has been received you can see a summary of

the new calls on the idle screen.

If the Clock Mode is on, the screen will be

HANDSET 1

5 NEW CALLS

JOHNSON THOMAS

908-555-0123

10:30P Oct12

CALLER ID OPERATION

REDIAL MENU MEM

10:30 PM

5 NEW

CALLS

91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 41

Review Calls Log

1Press , then press . The screen

displays the most recent call in the calls log.

2Press or to scroll through call

records.

Store Record in Phone Book

1While the call information is displayed, press

, then use # to scroll through dialing

options, if you want to change the format.

For example: 555-1212

1-555-1212

908-555-1212

1-908-555-1212

— OR —

While the call information is displayed, press #

to scroll through dialing options if you want to

change the format, then press

For example: 555-1212

1-555-1212

908-555-1212

1-908-555-1212

2Press .

3The screen displays EENNTTRRYYHHAASSBBEEEENNSSTTOORREEDD!!

SAVE

CID

JOHNSON THOMAS

908-555-0123

10:30P Oct12 #01

OKMENU

iii

▲CID ▼

CALLER ID OPERATION

91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 42

Display Dial

While you are reviewing the calls log, you can dial a

number displayed on the screen. You can change the

format of the number using “Dialing Options” below.

Press PPor KKto dial the displayed number.

Dialing Options

1While a call record is displayed, press ,

then select .

2Use or to highlight the

number the way you want to dial it.

For example: 555-1212

1-555-1212

908-555-1212

1-908-555-1212

Press KK, PPor to dial the

highlighted number.

The number of dialing options (up to four) available for

each call displayed depends on the format of the

original call.

DIAL

OPT#

CID

jji

CALLER ID OPERATION

91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 43

Remove Call Records

Removing a Specific Call Record

1Press , then press .

2Press or to scroll through call

records until the call you want to delete is

displayed.

3Press , then press . The screen

displays

4Press . The call record is deleted and

you hear a confirmation tone.

Removing All Records

1Press , then press .The screen

displays the most recent call record.

2Press , then press .

3Press . The screen displays

4Press to delete all call records or press

to exit without deleting.

YES

ARE YOU

SURE?

ALL

JOHNSON THOMAS

908-555-0123

10:30P Oct25 #01

DELCID

OKMENU

THIS

JOHNSON THOMAS

908-555-0123

10:30P Oct25 #06

DELCID

JOHNSON THOMAS

908-555-0123

10:30P Oct25 #06

OKMENU

THIS ALL

iii

▲CID ▼

THIS ALL

NO YES

CALLER ID OPERATION

91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 44

Audible Indicators

This system gives you voice prompts for feature

operations and voice confirmations when you press a

button or complete an operation.

Turn Answering System On/Off

Press OOto turn the system on or off. When

the system is turned on, you will hear “Machine on” and

the OOlight will be lit.When turning the system on

for the first time, it will use the default setting and

prerecorded outgoing announcements.

Set the Clock

1Make sure the answering system is on.

2Press tt. The system announces the clock

setting, then announces “To change clock, press

tt.”

3Press tt.

4Press ccuntil the system announces the

correct day, then press tt.

5Press ccuntil the system announces the

correct hour, then press tt.

6Press ccuntil the system announces the

correct minutes, then press tt. The

system announces the current clock setting.

¥¥NOTE: You can press and hold ccto

advance the minutes setting by tens.

Answering system operation at the base

CALLER ID OPERATION

91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 45

About Mailboxes

This answering system has three voice mailboxes. Callers using a touch tone

phone can select the mailbox in which their messages will be recorded by

pressing 11, 22, or 33. All other messages will be recorded in Mailbox 1.

About Announcements

• You can record up to two different announcements — one for normal

answering and one for when you’ve set the system to play the

announcement only.

• Use normal answering when you want the system to record callers’

messages. Use Announce Only when you want to give information

to callers without accepting messages.

• If you choose not to record an announcement, the system answers with

a pre-recorded announcement.

• The normal answering pre-recorded announcement says: “Hello. Please

leave a message after the tone.” The Announce Only pre-recorded

announcement says: “We’re sorry, messages to this number cannot be

accepted.”

• By setting Announce Only to on or off, you decide which announcement

your callers will hear when the system answers a call (the system comes

set for normal answering, with Announce Only turned off). See “Change

announce only” on page 49 to change your announcement selection.

ANSWERING SYSTEM OPERATION

91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 46

mmm

Record Your Announcement

¥¥NOTE: If you have assigned different mailboxes to

different people, be sure to tell callers in your

announcement to press 11, 22, or 33to leave a

message in the appropriate mailbox.

1Press UUuntil you hear “Change

announcement.”

2Press rr. After you hear “Now recording”

followed by a beep, speak toward the base to

record an announcement up to 90 seconds long.

3Press any PLAY/STOP button to stop recording.

The system plays back your recorded message.

To review your announcement at any time:

1Press UUuntil you hear “Change

announcement.”

2Press any PLAY/STOP button.

To delete your announcement:

Press DDduring announcement playback.

The system will use the pre-recorded

announcement until you record a new one.

llo

ANSWERING SYSTEM OPERATION

91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 47

Answering System Feature Setup

You can set up one feature at a time, or you can set up a

feature and then move on to set up another feature.

1Make sure the answering system is on.

2Press and release UUuntil you hear the

system announce the feature you want to set.

Refer to the Feature Summary chart on page 49 for

a description of the features and your choices.

3Press ccto hear the feature’s settings.

4Press UUto move on to the next feature

or press a PLAY/STOP button to exit Feature

Setup.

mmm

ANSWERING SYSTEM OPERATION

91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 48

FETURE SUMMARY Default settings indicated by *.

SYSTEM ANNOUNCES: DESCRIPTION/DIRECTIONS:

“Change remote access code” Set the remote access code you

50 *will use to access features and

functions of the answering system

from a touch tone phone. The code

can be changed to any two-digit

number from 40–99.

¥¥NOTE: You can press and hold

ccto advance the remote access

code in increments of ten.

“Change message alert” When Message Alert is turned on,

Off *the base beeps once every 10

On seconds when new messages have

been received.

“Change announce only” When you turn Announce Only on,

Off *callers hear your announcement,

On but cannot leave a message.

“Change call screening” When you turn Call Screening off,

On *you will not hear incoming messages

Off as the caller leaves them.

“Change number of rings” Choose how many times the phone

2will ring before the system answers

4 *a call. With Toll Saver active, the

6system answers after two rings

Toll Saver when you have new messages and

after four rings when you have no

new messages.

¥¥NOTE: Exit Feature Setup at any time by pressing a PLAY/STOP button.

ANSWERING SYSTEM OPERATION

91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 49

Listen to, Save & Delete Messages

The system automatically saves your messages until you

delete them, and can store approximately 15 minutes of

messages, memos, and announcements

(up to a maximum of 99 messages).

Before playing a message, the system announces the day

and time it was received. While the message plays, the

message window displays the number of the message.

After playing the last message in a mailbox, the system

announces “End of messages.” If the system has less than

five minutes of recording time left, it announces the

remaining time.

• To repeat a message, press and release

• To playback a message at half the normal speed,

press and hold .

• To skip a message, press and release .

• To playback a message at twice the normal

speed ,press and hold .

Play Messages

Press a PLAY/STOP button to play messages in a mailbox.

Press again to stop playback.

Delete Messages

•Press DDto delete the message that’s

playing.

•To delete all messages in a mailbox, press

DD, then the appropriate PLAY/STOP

button.

¥¥NOTE: You cannot delete a message until it’s been

reviewed; deleted messages cannot be recovered.



mmm

ANSWERING SYSTEM OPERATION

91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 50

Adjust Playback Volume

Press VOLUME +or VOLUME -to adjust the base

speaker volume while playing back messages.

Call Screening/Intercept

1Make sure the answering system and call

screening are on, and set the message playback

volume control above level 1 so you can hear the

caller’s message.

2If you decide to take the call, press Pon

the handset.

3If you pick up an extension phone during the

announcement and the announcement does not

stop right away, press and release the telephone

switchhook at the extension.

3358

ANSWERING SYSTEM OPERATION

91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 51

Record a Memo

You can record

a memo up to four minutes long to store as an

incoming message.

1Press and release .

2Press a PLAY/STOP button to select a mailbox

for the memo. After the beep, speak toward the

microphone. The message window displays the

length of your memo.

3To stop recording, press the PLAY/STOP button

again.

mmm

ANSWERING SYSTEM OPERATION

91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 52

MESSAGE WINDOW DISPLAY

WINDOW DISPLAYS: WHEN:

00No messages in any mailbox

11– 9999Total number of messages in all mailboxes, or

current message number during message

playback.

00– 9999↔↔FFMemory is full, or total number of messages

is 99

Counting 11to 9999Duration of announcement or memo

recording (maximum announcement length is

90 seconds)

9999, flashing Length of recording is more than 99 seconds

11– 88, steadily for Indicates volume level selected when

one second VOLUME +or VOLUME -is pressed

4400– 9999Current Remote Access Code (40–99) while

setting

AAAnnounce Only mode

OOnnor OOFF, steadily for Displayed when any setting is changed

one second from on or off

CCLL↔↔normal display Clock needs to be set

––––System is answering a call or is in remote

operation

––––, flashing System is in programming mode or initializing

ANSWERING SYSTEM OPERATION

91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 53

Connect with the Answering System

You can access many features of this system remotely from a touch

tone phone.

1 Dial your telephone number.

2 When the system answers, enter your Remote Access Code

(preset to 50). The system beeps once and then announces

the number of new messages.

3 Enter a remote command (see “Remote Access Commands” on

page 55).

4 Press *0to exit remote operation.

Voice Menu

The system has voice prompts to help you with remote operation.

Press *5to hear the menu while remotely connected to the answering

system.

ANSWERING SYSTEM OPERATION at touch tone phone

ANSWERING SYSTEM OPERATION

91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 54

REMOTE ACCESS COMMANDS

FUNCTION: COMMAND:

Play messages Press #, then enter the appropriate

in a mailbox mailbox number(1,2, or 3). The system

plays new messages. If there are no new

messages, the system plays old messages.

Repeat a message Press #4while message is playing; press #

4twice back up another message.

Skip a message Press #6while message is playing; each

press advances another message.

Stop Press #5.

Save messages Hang up.

Delete message Press #9while message is playing.

Review announcement Press #7; system plays announcement,

then beeps.

Record announcement Press *7; after beep, record

announcement, press #5to stop.

System plays back announcement.

Record memo Press *8; then mailbox number where

you want memo recorded; speak after beep;

press #5to exit.

End remote access call Press *0.

Turn system off Press #0; the system announces, “Machine

off.” Press #0again to turn

the system back on.

Turn system on When system is off, it answers after 10 rings

and announces,“Please enter your remote

access code.” Enter your remote access

code.

¥¥NOTE: If no key is pressed within 10 seconds of entering remote

access code, the voice menu will be announced. After the voice menu

announcement, if no key is pressed within 20 seconds, the remote

access call will automatically end.

ANSWERING SYSTEM OPERATION

91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 55

Battery Life

A fully charged battery provides an average talk time of about eight hours,

or standby time of five days.

¥¥NOTE: Talk time and standby time may vary depending on operating

conditions.

Battery Indicator

Ten to fifteen minutes before the battery charge indictor gets too low

to operate the handset, an empty battery icon ( ) will flash on the

screen, you’ll hear three short tones, and the screen will display LLOOWW

BBAATTTTEERRYY.

If you continue to use the handset without charging the battery or replacing

it (you can purchase a spare battery separately), the handset will turn off

automatically when there is no longer sufficient power.

¥¥NOTE: Monitor the battery icon to make sure your battery is

sufficiently charged.

Charge the Handset Battery Pack

•After a low battery indicator, the handset battery needs to be charged.

•Place the handset in the base so the CHARGING light goes on.

The battery pack is typically charged in eight hours.

•If you repeatedly get a low battery indicator, even after eight hours of

charging, the battery should be replaced. Use only AT&T Battery 2401,

SKU# 91077.

CAUTION: Charge the battery provided with or identified for

use with this product only in accordance with the instructions and

limitations specified in the User’s Manual, Part 1.

BATTERIES

91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 56

Spare Battery

You can buy a spare handset battery (AT&T Battery 2401, SKU# 91077, sold

separately) and keep it charged in the base at all times.

In the event of a power failure, a fully charged battery in the spare battery

compartment will allow you to make and receive calls from the cordless

handset only for up to 2 1

/2hours.

The spare battery will fully charge in 24 hours.

SPARE

BATTERY

BATTERIES

91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 57

Replace the Handset Battery Pack

1Install the handset battery.

Use only AT&T Battery 2401, SKU# 91077.

2Charge the handset battery.

• Place the handset in the base.

• Charge the battery for at least 12 hours. After the first

charge, the battery will charge in eight hours.

b) Align the contacts and place

the battery pack in the

battery compartment.

a) Remove battery

compartment cover by

pressing on indentation

and sliding downward.

c) Replace cover by

sliding it on its

track up over

battery case until

it snaps firmly into

place.

BATTERIES

91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 58

IN CASE OF DIFFICULTY

If you have difficulty operating this phone, try the suggestions below.

For Customer Service, visit our website at www.telephones.att.com

or call 1-800-222-3111. Please retain your receipt as your proof

of purchase.

PHONE

PROBLEM SOLUTION

If the phone does not • Make sure the power cord is plugged

work at all, check these into the base and an electrical outlet

items first: not controlled by a wall switch.

• Make sure the telephone line cord is

plugged firmly into the base unit and

the telephone jack.

• Make sure the battery pack is installed

correctly.

If the above suggestions do not solve the problem, try re-initializing the

handset and base (see “To re-initialize the handset and base” on page 61).

PROBLEM SOLUTION

If you have no dial tone: Check all the previous suggestions.

If you still do not hear a dial tone, disconnect

the phone and try another phone in the

same jack. If there is no dial tone on that

phone either, the problem is probably in your

wiring or local service.

PROBLEM SOLUTION

If you hear two beeps • The handset and base are not

when you try to use communicating properly. You might be

the handset: out of range. Move closer to the base

and try again.

• If moving closer to the base does not help,

follow the directions “To re-initialize the

handset and base” on page 60. PH

IN CASE OF DIFFICULTY

91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 59

PHONE

PROBLEM SOLUTION

To re-initialize the • Disconnect the power to the base.

handset and base: • Remove spare battery pack (if installed).

• Remove the handset battery pack.

•Wait at least 15 seconds.

• Insert the handset battery pack.

• Connect the power to the base.

PROBLEM SOLUTION

If you hear noise or • You may be out of range. Move closer to

interference when the base.

using the phone: • Household appliances plugged into the

same circuit as the base can sometimes

cause interference. Try moving the

appliance or the base to another outlet.

• The layout of your home or office may be

limiting the operating range. Try moving

the base to another location, preferably on

an upper floor.

• Using the handset near household

appliances (microwaves, computers,

televisions, stereos, etc.) can sometimes

cause interference. Move away from

appliances while using the handset.

PROBLEM SOLUTION

If your handset dis-

plays ENTER BASE

ID or NO BASE SUB-

SCRIPTION

It is necessary to register the handset

to the base. Please follow instructions

under REGISTER AN ADDITIONAL

HANDSET on page 5 of this manual.

IN CASE OF DIFFICULTY

91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 60

PHONE

PROBLEM SOLUTION

If the phone does not • Make sure the ringer is on.

ring when you receive • Make sure the telephone line cord is

a call: connected firmly to the base and the

telephone jack.

• Make sure the AC adapter is plugged firmly

into an electrical outlet not controlled by a

wall switch.

• You might be too far from the base; move

closer.

• You might have too many extension phones

on your telephone line to allow all of them

to ring. Try unplugging some of them.

IN CASE OF DIFFICULTY

91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 61

CALLER ID

PROBLEM SOLUTION

If the caller’s name or • Make sure you subscribe to Caller ID

phone number is not service from your local telephone

displayed: company.

• Make sure the battery is charged.

• Caller ID service might not work when the

phone is connected to a Private Branch

Exchange (PBX).

PROBLEM SOLUTION

If the caller’s name or • You should call your service provider to

phone number is not confirm that you subscribe to combined

displayed during Caller ID with Call Waiting service.

Call Waiting: • Caller ID information received during Call

Waiting is displayed only on the handset

that is in use.

• Make sure the battery is charged.

IN CASE OF DIFFICULTY

91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 62

ANSWERING SYSTEM

PROBLEM SOLUTION

If messages are • If a caller leaves a very long message,

incomplete: part of it may be lost when the system

disconnects the call after four minutes.

• If the caller pauses for more than seven

seconds, the system stops recording and

disconnects the call.

• If the system’s memory becomes full during

a message, the system stops recording and

disconnects the call.

PROBLEM SOLUTION

If you have difficulty Check the volume setting.

hearing messages:

PROBLEM SOLUTION

If callers are unable to Make sure caller is dialing from a touch

leave messages in tone phone.

Mailbox 2 or 3:

PROBLEM SOLUTION

If the system does not • Make sure that the answering system

answer after the correct is on.

number of rings: • If Toll Saver is on, the number of rings

changes to two when you have new

messages.

• In some cases, the system may be affected

by the ringing system used by the local

telephone company.

• If the memory is full or the system is off,

the system answers after 10 rings.

IN CASE OF DIFFICULTY

91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 63

ANSWERING SYSTEM

PROBLEM SOLUTION

If CL appears in the You need to reset the clock.The answering

message window: system clock is not set automatically with

incoming Caller ID information.

PROBLEM SOLUTION

If the system does not • Make sure you are calling from a touch

respond to commands tone phone. When you dial a number,

from a remote touch you should hear tones. If you hear clicks

tone phone: instead, the phone is not a touch tone

telephone.

• The answering system may not detect the

Remote Access Code while your

announcement is playing. Try waiting until

the announcement is over before entering

the code.

• Make sure you enter your Remote Access

Code correctly.

• There may be noise or interference on

the phone line you are using. Press keys

firmly.

PROBLEM SOLUTION

If your outgoing • When you record your announcement,

announcement isn’t make sure you speak in a normal tone of

clear: voice, about nine inches from the base.

• Make sure there is no “background” noise

(TV, music, etc.) while you are recording.

IN CASE OF DIFFICULTY

91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 64

DEFAULT SETTINGS

FUNCTION: DEFAULT SETTING:

Handset Volume 2

Ringer Volume 3

Ringer Melody 1

Keypad Tone ON

Remote Access Code 50

Clock Mode ON

Message Alert OFF

Announce Only OFF

Number of Rings 4

Call Screening ON

DEFAULT SETTINGS

91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 65

TECHNICAL SPECIFICATIONS

RF Frequency Band 2400 MHz – 2483.5 MHz

(Handset to base)

RF Frequency Band 5725 MHz – 5850 MHz

(Base to handset)

Number of Channels 95

Channel Spacing 864 kHz

Handset Transmit Power +23 dBm

Base Transmit Power +29 dBm

Sensitivity –93 dBm

Modulation GFSK

Operating Temperature 0°C – 50°C

Base Unit Voltage 96 – 127 Vrms

(AC Voltage, 60Hz)

Base Unit Voltage 7 Vdc @ 1A

(DC Adapter Output)

Handset Voltage 2.0 – 3.0 Vdc, 1400mAh

(2-Cell NiMH Battery)

TECHNICAL SPECIFICATIONS

91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 66

INDEX

40, 44

Announce Only 46, 49, 53, 65

announcements 46, 50

Base 1, 21,26, 33, 34, 60, 66

Base lights 30

Base ringer 19, 20

Base Unit See Base

BASS BOOST 11

battery 4, 7, 29, 56–58, 66

Beeps 31, 49, 54, 55

Belt Clip 8

Calls Log 2

CALL ON HOLD 27

Call Screening 49

Call Waiting 2

Caller ID 2, 41

c45, 48

43, 44

CL 3, 53, 64

C36

CLOCK ENABLE 10

CLOCK MODE 10

conference call 35

CONTRAST 17

default settings 65

D47, 50

Dial Tone 4, 59

dialing options 42,43

Display Screen Messages 28

39, 40

Empty ( ) 29, 56

English 18

ENTER NAME 36

ENTRY HAS BEEN STORED 36, 42

Feature Setup Menu 9

F25

French 18

Full ( ) 29

GLOBAL PAGE 32

Handset 1, 2, 8, 11, 21–23, 26, 29,

32–35, 56, 59, 60, 65, 66

Handset battery See battery

Handset Icons 29

Handset ringer 12–13

Headset 8, 11

Hold 27, 29, 35

27, 34

HOLD

FIND

EDIT

DEL

CID

ALL

INDEX

91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 67

Idle Screen 9

interference 60, 64

KEYPAD TONE 16

LANGUAGE 18

long tone 59

Low Batt Tone 14

low battery 29, 56

LOW BATTERY 56

memos 50

Message Alert 49

message window 50, 52

Message Window Display 53

messages 50

messages are incomplete 63

MICROPHONE MUTED 26

MID BOOST 11

mute 26

M26

NATURAL BOOST 11

NEW CALLS 41

NiMH Battery pack 1

noise or interference 60, 64

O 21, 23, 24, 33–35

O45

P21, 23, 24, 33, 43, 51

Power Cord 1, 3, 6, 59

Power Failure Backup 7

range limit 15

range tone 15

re-initialize 60

r47, 52

redial 24

Remote Access Commands 55

RINGER #01 13

Ringer Melody 13,20, 65

RINGER MELODY 13

Ringer Volume 12, 19, 65

RINGER VOLUME 12

REDIAL

NUMBER

MUTE

MEM

INDEX

91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 68

9, 36, 39, 42

SET TIME 9

sound quality settings 11

Spanish 18

Spare Battery 7, 52

Speaker 22, 52

K21, 23–24, 33, 34, 43

Speakerphone 11, 23

standby time 56

subscriber services 25

talk time 56

Technical Specifications 66

Telephone line cord 1, 3

Time 9, 10, 41, 50

t45

Toll Saver 49

tone 14, 15, 22, 65

Tones 31, 56

touch tone 46, 49, 61

TREBLE BOOST 11

Voice Mailboxes 46

voice prompts 45, 54

volume 12, 19, 22, 53, 65

VOLUME +22, 51, 53

VOLUME -22, 51, 53

XFER

THIS

SAVE

INDEX

91-5438-20-00_ATT3358_R0 2003.7.11 9:41 AM Page 69

91 5438 20 00_ATT3358_R0 3358 Manual Bkm2

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