3494 Maintenance Procedures Tape Library Magstar
User Manual: Tape Library Magstar 3494
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IBM Magstar 3494 Tape Library Maintenance Procedures Maintenance Procedures Version 1.1 29 September 2004 Page 1 of 29 Copyright Total RISC Technology Pty Ltd. 2004 Contents 1 2 Introduction ............................................................................................................... 3 1.1 Overview ................................ ................................ ................................ ....................... 3 1.2 Education ................................ ................................ ................................ ...................... 3 Safety and Inspection ............................................................................................... 4 2.1 General Information................................ ................................ ................................ ....... 4 2.2 Preparation ................................ ................................ ................................ ................... 4 2.3 Branch Circuit CB Switched Off Check................................ ................................ .......... 5 2.4 Branch Circuit CB Switched On Check................................ ................................ .......... 6 2.5 Safety Labels and AC Grounds ................................ ................................ ..................... 7 2.6 Safety Labels and Grounds for the Model L1x................................ ............................... 7 2.7 Safety Labels and Grounds for the Model D1x ................................ .............................. 8 2.8 Safety Labels and Grounds for the Model S10 ................................ .............................. 8 2.9 Safety Engineering Changes................................ ................................ ......................... 9 2.10 Safety Checks ................................ ................................ ................................ ............... 9 2.11 Completion Report and Signature ................................ ................................ ............... 10 2.11.1 Safety Hazards................................................................................................................................. 10 3 4 Library Information Tables ..................................................................................... 11 3.1 General Information................................ ................................ ................................ ..... 11 3.2 ARTIC Port Assignments – Figure 272................................ ................................ ........ 12 3.3 Teach Configuration – Figure 284 ................................ ................................ ............... 13 3.4 General Library Information – Figure 285 ................................ ................................ .... 15 3.5 Device Attachment Configuration ................................ ................................ ................ 17 3.6 Remote Support Information – Figure 286................................ ................................ ... 18 3.7 LAN Information – Figure 287 ................................ ................................ ..................... 19 Library Verification Checklist ................................................................................. 20 4.1 5 General Information................................ ................................ ................................ ..... 20 Preventive Maintenance (PM) ................................................................................. 22 5.1 General Information................................ ................................ ................................ ..... 22 5.2 Supplies needed ................................ ................................ ................................ ......... 22 5.3 Procedure ................................ ................................ ................................ ................... 22 5.4 Operational Logs................................ ................................ ................................ ......... 24 5.4.1 Error Logs ........................................................................................................................................ 24 6 Appendix A – ECAs ................................................................................................. 25 6.1 7 Engineering Change Announcements (Sept-2004) ................................ ..................... 25 Appendix B – SMs ................................................................................................... 28 7.1 Safety Service Memorandums (Sept-2004)................................ ................................ . 28 Maintenance Procedures Version 1.1 29 September 2004 Page 2 of 29 Copyright Total RISC Technology Pty Ltd. 2004 1 Introduction 1.1 Overview The procedures in this document ensure that a 3494 not under a TRT maintenance agreement has the necessary prerequisites installed and available to ensure a transparent transition and an uninterrupted maintenance service during the period of the TRT maintenance agreement. 1.2 Education All service personnel must be trained on the general maintenance agreement qualification, tailored maintenance agreement qualification, and changed machine safety inspection procedures as part of becoming a TRT Technical Service Representative (TSR). In addition, service personnel must also be trained on the 3494 prior to servicing the equipment. Maintenance Procedures Version 1.1 29 September 2004 Page 3 of 29 Copyright Total RISC Technology Pty Ltd. 2004 2 Safety and Inspection 2.1 General Information The safety checklist procedures in this topic ensure that a 3494 not under a TRT maintenance agreement has the necessary safety items installed and that no changes made it unsafe. Each 3494, as designed and assembled, has safety items installed to protect operators and service personnel from injury. These checklist procedures verify only these items. The safety checklist procedures must be performed before the normal inspection for a maintenance agreement. The 3494 must be considered unsafe until the presence and condition of all checklist items are verified. If any unsafe conditions are present, you must decide how serious the hazard is and whether you can continue without first correcting the problem. When performing the safety checklist procedures, consider the following conditions and the potential safety hazards they present: • • • Electrical, especially primary power. For example, an electrically charged frame can cause serious or lethal electrical shock. Explosive. For example, damaged or expanding capacitors can cause serious injury. Mechanical hazards, such as missing safety covers, can cause injury to service personnel. 2.2 Preparation The following reference items are useful during the inspection: • • • • • The LOC section of the 3494 Maintenance Information manual Copies of safety service memorandums (SMs) (see Appendix B) and engineering change announcements (ECAs) (see Appendix A) for this machine type Parts catalog 3494 history Electrical Safety for TRT Technical Service Representatives Maintenance Procedures Version 1.1 29 September 2004 Page 4 of 29 Copyright Total RISC Technology Pty Ltd. 2004 2.3 Branch Circuit CB Switched Off Check Task Date Owner 1. Locate and switch off the circuit breaker (CB) for the 3494 branch circuit that supplies voltage to each receptacle TRT / Customer 2. Perform one of the following for each receptacle: TRT / Customer ü/û Note: There is a line cord for each control unit frame and drive unit frame in the library. • • If this is a metal clad connector, perform the “Safe-to-Handle Check” and the Disconnect Precautions” procedures in Electrical Safety for TRT Technical Service Representatives. (These procedures are described under “Miscellaneous Safety Tips.”) If the power cord has an insulated plug, grip the plug without touching any metal parts, and remove the plug from the customer power receptacle 3. Perform the “Power Receptacle Safety Check” in Electrical Safety for TRT Technical Service Representatives TRT 4. DANGER Hazardous voltages are present. Do not touch the internal parts (pins and sockets) of the outlet. TRT • • • Measure the phase-to-ground voltage at each receptacle If a neutral is present, measure the phase-toneutral voltage, phase-to-ground voltage, and the neutral-to-ground voltage If all voltage values are not less than 1.0 V ac, have an electrician check the circuit Maintenance Procedures Version 1.1 29 September 2004 Page 5 of 29 Copyright Total RISC Technology Pty Ltd. 2004 2.4 Branch Circuit CB Switched On Check Task Date Owner 1. Switch on the CB that supplies voltage to each receptacle for the library TRT / Customer 2. DANGER Hazardous voltages are present. Do not touch the internal parts (pins and sockets) of the outlet. TRT • • • ü/û Measure the phase-to-ground voltage at each receptacle If a neutral is present, measure the phase-toneutral voltage, phase-to-ground voltage, and the neutral-to-ground voltage Record the voltages for future reference in the checklist shown in the following table 3. Switch off the branch circuit CB before connecting the machine power cord into the outlet TRT / Customer Voltage Checklist Date Description of circuits checked Maintenance Procedures Voltage Values Version 1.1 Comments TSR 29 September 2004 Page 6 of 29 Copyright Total RISC Technology Pty Ltd. 2004 2.5 Safety Labels and AC Grounds Understand the meaning of the safety labels before beginning any repair of a component with a label. Check that the labels are located where shown in following figures. Make any necessary corrections. See IBM 3494 Tape Library Dataserver Parts Catalog for part numbers of labels in the various languages. 2.6 Safety Labels and Grounds for the Model L1x Maintenance Procedures Version 1.1 29 September 2004 Page 7 of 29 Copyright Total RISC Technology Pty Ltd. 2004 2.7 Safety Labels and Grounds for the Model D1x Use the previous figure keys 6 through 8 and 10 through 12 for the locations of the safety labels and grounds in the drive unit frame. 2.8 Safety Labels and Grounds for the Model S10 The storage unit frame does not contain any safety labels or grounds. Maintenance Procedures Version 1.1 29 September 2004 Page 8 of 29 Copyright Total RISC Technology Pty Ltd. 2004 2.9 Safety Engineering Changes Task Date Owner 1. All safety engineering changes (ECs) have been installed correctly TRT 2. The location or list of engineering change announcements (ECAs) is accessible TRT ü/û 2.10 Safety Checks The 3494 must be powered off with the power cable disconnected. Task Date Owner 1. All hinges and latches are in acceptable operating condition and are not broken or corroded TRT 2. All door interlocks and safety switches are operating and are not bypassed with jumpers or taped closed TRT 3. All ac line cords are not frayed or damaged TRT 4. All ac line cords have the correct part number TRT ü/û Note: See IBM 3494 Tape Library Dataserver Parts Catalog for the correct part number for the power cables. See also IBM 3494 Tape Library Dataserver Introduction and Planning Guide 5. All ground jumpers (normally green and yellow) are tightly attached. Check that all covers, housings, and metal box sides have proper ground continuity (less than 0.1 ohm) TRT 6. All ground connections are tightly attached TRT 7. Check from the library manager chassis to the control unit frame for proper ground continuity (less than 0.1 ohm) TRT 8. The resistance from the library manager line cord ground pin to the frame and to the power supply covers must not be more than 0.1 ohm. For the ground connection locations, see Figure 211 on page INSP-7 TRT 9. All safety covers (operator and service areas) are in place including those protecting mechanical devices and hot surfaces. No sharp corners or edges should be unprotected. All access covers must be in place TRT 10. The customer’s circuit breakers and circuit panels for the 3494 frames are identified as 3494 branch circuits TRT 11. All ac output safety covers are installed TRT 12. No obvious non-IBM changes have been made TRT 13. No metal filings, dirt, contaminants, water, or other fluids are present TRT 14. There are no marks from earlier smoke or burning TRT 15. The ac power supplies are attached tightly in place TRT 16. The ac line cords have no frayed or damaged wiring at the PCCs TRT 17. The resistance from the line cord ground pins and housings to all frames and to all power assembly grounds are: TRT • Line cord ground pin to frame ground resistance Maintenance Procedures Version 1.1 29 September 2004 Page 9 of 29 Copyright Total RISC Technology Pty Ltd. 2004 • must not be more than 0.1 ohm Line cord housing to frame ground resistance must not be more than 0.1 ohm 18. All power wiring does not have frayed or damaged wires TRT 19. The dc power supplies are attached tightly in place TRT 20. All circuit breakers are the correct size. See IBM 3494 Tape Library Dataserver Parts Catalog TRT 21. All cables, connections, and plugs do not have frayed or damaged wiring TRT 22. All latches or clamps are in acceptable condition TRT 2.11 Completion Report and Signature • • • Safety inspection for machine type 3494 General safety inspection Maintenance agreement qualification After the inspection, sign and date the checklist and store it with the maintenance job paperwork. Name Date 2.11.1 Safety Hazards List all safety hazards, if there are none, write none. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. Maintenance Procedures Version 1.1 29 September 2004 Page 10 of 29 Copyright Total RISC Technology Pty Ltd. 2004 3 Library Information Tables 3.1 General Information The following library information tables are provided to record vital library information for new maintenance agreements or new TSRs that may not be familiar with this account. Complete the following general information tables for this library and place the following sheets (or a copy) in the clear plastic envelope P/N 1470207 located inside the Model L1x rear door on the top of the display compartment along with any appropriate local information: • • • • • • ARTIC Port Assignments. See Figure 272 or INST-98 Teach Configuration. See Figure 284 or INST-124 General Library Information. See Figure 285 or INST-135 Device Attachment Configuration. DIAG-6 Remote Support Information. See Figure 286 or INST-137 LAN Information. See Figure 287 or INST-139 Maintenance Procedures Version 1.1 29 September 2004 Page 11 of 29 Copyright Total RISC Technology Pty Ltd. 2004 3.2 ARTIC Port Assignments – Figure 272 Maintenance Procedures Version 1.1 29 September 2004 Page 12 of 29 Copyright Total RISC Technology Pty Ltd. 2004 3.3 Teach Configuration – Figure 284 Maintenance Procedures Version 1.1 29 September 2004 Page 13 of 29 Copyright Total RISC Technology Pty Ltd. 2004 Maintenance Procedures Version 1.1 29 September 2004 Page 14 of 29 Copyright Total RISC Technology Pty Ltd. 2004 3.4 General Library Information – Figure 285 Figure 285. General Library Information Description Library S/N ______________ MT____________ Model_____________ Processor___________________ (chkfins) Memory____________________ (qphymem) Disk_______________________ (chkdsk) Disk_______________________ (chkdsk) Disk_______________________ (chkdsk) Disk_______________________ (chkdsk) FC 5050, Dual Active Accessor --------- Yes____ No____ FC 5214, 2nd Disk Drive for LM ----- Yes____ No____ FC 5219, Token Ring Adapter ---------- Yes____ No____ (lancheck) FC 5220, Ethernet Adapter -------------- Yes____ No____ (lancheck) FC 5226, LM Remote Console -------- Yes____ No____ FC 5229, Expansion Attachment Card - Yes____ No____ FC _____ FC _____ FC _____ LM Hardware Configuration: Optional LM Features: 3494 Manuals/Tools: 3494 Operator's Guide 3494 LIC 3494 MI 3494 VTS MI 3494 Tool Kits 3490 _____ MI 3490 _____ MI 3590 _____ MI 3590 _____ MI ECA’s Installed: Maintenance Procedures Location: ________________________________________________________ Location: ________________________________________________________ Location: ________________________________________________________ Location: ________________________________________________________ Location: ________________________________________________________ Location: ________________________________________________________ Location: ________________________________________________________ Location: ________________________________________________________ Location: ________________________________________________________ ECA ______ Date __________ Comments: ECA ______ Date __________ Comments: ECA ______ Date __________ Comments: ECA ______ Date __________ Comments: ECA ______ Date __________ Comments: ECA ______ Date __________ Comments: ECA ______ Date __________ Comments: ECA ______ Date __________ Comments: ECA ______ Date __________ Comments: ECA ______ Date __________ Comments: ECA ______ Date __________ Comments: ECA ______ Date __________ Comments: ECA ______ Date __________ Comments: ECA ______ Date __________ Comments: ECA ______ Date __________ Comments: ECA ______ Date __________ Comments: ECA ______ Date __________ Comments: ECA ______ Date __________ Comments: ECA ______ Date __________ Comments: ECA ______ Date __________ Comments: ECA ______ Date __________ Comments: Version 1.1 29 September 2004 Page 15 of 29 Copyright Total RISC Technology Pty Ltd. 2004 LM code level: Drive code level: Maintenance Procedures OS/2_________ (syslevel) LM___________ (chkfins) Model _______-_____ Code___________ Location____________ Comments: Model _______-_____ Code___________ Location____________ Comments: Model _______-_____ Code___________ Location____________ Comments: Model _______-_____ Code___________ Location____________ Comments: Model _______-_____ Code___________ Location____________ Comments: Model _______-_____ Code___________ Location____________ Comments: Model _______-_____ Code___________ Location____________ Comments: Model _______-_____ Code___________ Location____________ Comments: Model _______-_____ Code___________ Location____________ Comments: Model _______-_____ Code___________ Location____________ Comments: Model _______-_____ Code___________ Location____________ Comments: Model _______-_____ Code___________ Location____________ Comments: Model _______-_____ Code___________ Location____________ Comments: Model _______-_____ Code___________ Location____________ Comments: Model _______-_____ Code___________ Location____________ Comments: Model _______-_____ Code___________ Location____________ Comments: Model _______-_____ Code___________ Location____________ Comments: Model _______-_____ Code___________ Location____________ Comments: Model _______-_____ Code___________ Location____________ Comments: Model _______-_____ Code___________ Location____________ Comments: Model _______-_____ Code___________ Location____________ Comments: Model _______-_____ Code___________ Location____________ Comments: Model _______-_____ Code___________ Location____________ Comments: Model _______-_____ Code___________ Location____________ Comments: Model _______-_____ Code___________ Location____________ Comments: Model _______-_____ Code___________ Location____________ Comments: Model _______-_____ Code___________ Location____________ Comments: Model _______-_____ Code___________ Location____________ Comments: Model _______-_____ Code___________ Location____________ Comments: Version 1.1 29 September 2004 Page 16 of 29 Copyright Total RISC Technology Pty Ltd. 2004 3.5 Device Attachment Configuration Select Device Attachment Configuration on the Teach Pull-down for the ARTIC port assignments for the library. Detail the configuration in the space provided below. Maintenance Procedures Version 1.1 29 September 2004 Page 17 of 29 Copyright Total RISC Technology Pty Ltd. 2004 3.6 Remote Support Information – Figure 286 Maintenance Procedures Version 1.1 29 September 2004 Page 18 of 29 Copyright Total RISC Technology Pty Ltd. 2004 3.7 LAN Information – Figure 287 Maintenance Procedures Version 1.1 29 September 2004 Page 19 of 29 Copyright Total RISC Technology Pty Ltd. 2004 4 Library Verification Checklist 4.1 General Information Use the following checklist to verify that the library is installed correctly and ready for TRT maintenance. Task Date Owner 1. All leveling pads are snug against the floor TRT 2. The X-rail in each frame is aligned vertically and horizontally TRT 3. The X-rail is straight and level within 3 mm over 4 frames TRT 4. The X-rail upper and lower bearing rods on each frame are touching the previous rods TRT 5. The rear aisle frame member of the end frames is plumb within 4 mm TRT 6. Four frame attach brackets are installed between each expansion frame TRT 7. All frame spacer bolts are installed between each expansion frame TRT 8. The upper rail in each frame is locked and aligned from side-to-side TRT 9. The center upper rail rollers do not touch the rail in any frame TRT 10. The accessor can reach the last column of cartridges on each side without touching the X-axis bumper TRT 11. The accessor moves freely and quietly along the length of the library TRT 12. The lower and middle storage arrays are sitting down tight against the support bracket or drive sleeve TRT 13. The upper storage arrays are sitting down tight against the lower storage array (or bracket) TRT 14. There is no gap between the upper and lower storage array side brackets on either side TRT 15. The storage array cells in each frame are not damaged or nicked and all empty cell labels are present TRT 16. If the library has a dual gripper, storage inserts are installed and fully seated in the upper and lower two rows of each frame TRT 17. All screw heads behind the storage array fiducials are covered with a black plastic sleeve TRT 18. The door pin (if adjustable) touches the door support bracket on each frame when the door is closed. All doors should open and close freely TRT 19. Each door latch is adjusted so the door is tight against the frame when the door is locked TRT 20. If your library has an X cable with a metal band, ensure the X-axis cable tracks correctly without touching the drive covers, cable trough edge, or X-rail TRT 21. Each 3490 CxA deck is pulled forward in the sleeve and the retaining screws are tight TRT Maintenance Procedures Version 1.1 ü/û 29 September 2004 Page 20 of 29 Copyright Total RISC Technology Pty Ltd. 2004 22. Each 3490 CxA drive sleeve has a retaining screw installed in the rack at the rear of the sleeve TRT 23. Each 3490 F1A drive has both slide retaining screws installed TRT 24. Each 3590 drive has a slide retaining screw installed at the rear of the drive TRT 25. Verify that the distance between the front of the picker reach platform and the cartridge label surface is 35 mm or less on each frame at the drive unload point and at the storage rack TRT 26. All screw heads behind the 3490 drive fiducials are black TRT 27. All fiducials were located successfully during the Teach operation TRT 28. The library manager microcode and all microcode in the 3490 and/or 3590 tape subsystems is at the latest released level TRT 29. The Verify Installation tests ran successfully on each new frame and drive TRT 30. If the customer does not need the library immediately, run 10 cycles of the Frames Alignment test with all new frames selected and 5 cycles of the Drive Get/Put test with all new drives selected. Check the logs for errors after each test completes TRT 31. Check the customer has sufficient cleaning cartridges that were shipped with the library TRT 32. Ensure that the Licensed Internal Code (LIC) backup diskettes and library manager diagnostic diskettes are stored in the supplied binder SA37-0300 TRT 33. Ensure the front and rear door keys, 3494 tools and books are close to the library for service activity TRT 34. If external surfaces of the library require cleaning, use a mild detergent solution. Do not use abrasives, solvents, or alcohol based cleaners TRT Maintenance Procedures Version 1.1 29 September 2004 Page 21 of 29 Copyright Total RISC Technology Pty Ltd. 2004 5 Preventive Maintenance (PM) 5.1 General Information Wash your hands after applying the lubricants to avoid any possible adverse reaction to one of the lubricants. Refer to the chemical safety data sheet with each lubricant for more information. If cleaning of the external surfaces of the 3494 is required, it is recommended that you use a mild detergent solution. Do not use abrasives, solvents, or alcohol based cleaners. 5.2 Supplies needed P/N 0223980 - IBM Lubricant #6 P/N 0435682 – Lubriplate P/N 1706205 - Swabs (foam tipped) P/N 34G9329 - Reach Belt P/N 34G9342 - Pivot Belt P/N 34G9629 - Y-Axis Drive Belt P/N 62G1424 - IBM 3495 Track Cable Lubricant (only for leadscrew w/o teflon) P/N 65F5228 - Krytox Lubricant Lint-free cloth 5.3 Procedure Perform the following procedure once a year (or as needed) during a service call. For a high-usage library, perform PM every 500,000 meters traveled on the Y-axis. Select View usage information on the Service Pull-down for the current Y-axis usage. Maintenance Procedures Version 1.1 29 September 2004 Page 22 of 29 Copyright Total RISC Technology Pty Ltd. 2004 Task Date Owner 1. Lubricate the 8 wiper pads 1, 4 and 6 on the X-axis (2 top and 2 bottom) and Y-axis (2 front and 2 back) with IBM Lubricant #6 TRT 2. Put a few drops of IBM Lubricant #6 on a cloth and wipe the top and bottom X-rail rods 5 and the front and back Y-rail rods 3 TRT 3. Move the grip assembly 7 to the middle of the shafts and apply Krytox lubricant to the shaft 2 on each side of the bearings by using foam-tipped swabs TRT 4. Move the grip assembly back and forth on the shafts to load the bearings with lubricant. Wipe off the excessive lubricant on the shafts by using a clean lint-free cloth TRT 5. If the library has a teflon-coated (black) leadscrew, DO NOT lubricate the leadscrew. Go to step 7 TRT 6. If your library DOES NOT have a teflon-coated leadscrew, lubricate the leadscrew as follows: TRT • • • ü/û With the picker assembly at the bottom, wipe the Y-axis leadscrew with a clean lint-free cloth Soak a clean lint-free cloth with IBM 3495 Track Cable Lubricant and apply the lubricant to the exposed length of the leadscrew threads above the leadscrew nut 8. You should see small beads of lubricant on the leadscrew after you have applied it Move the picker assembly up and down the Yaxis to load the leadscrew nut with lubricant 7. Apply a thin coat of Lubriplate grease to the front door bracket and pin. The bracket is mounted on the door and the pin is mounted on the frame near the top of the door opening TRT 8. If you have a 6 to 8 frame library with the metal band X-axis cable, apply a small amount of Lubriplate grease with a toothpick to the plastic roller shaft of each X-axis long cable support. The long cable supports are located between frames 5 and 6 and between frames 6 and 7 TRT 9. Replace the pivot belt, reach belt, and Y-axis drive belt. Refer to “Pivot Belt” on page CARR-31“Reach Belt” on page CARR-42, and “Y-Axis Drive Belt” on page CARR66 TRT 10. Record the date and Y-axis meters traveled for this PM in log book in the clear plastic envelope P/N 1470207 located inside the Model L1x rear door on the top of the display compartment. (See View usage information on the Service Pull-down) Meters Travelled Maintenance Procedures Date Version 1.1 29 September 2004 Page 23 of 29 Copyright Total RISC Technology Pty Ltd. 2004 5.4 Operational Logs The logs of the 3494 capture error and transaction data. This data is used for error recovery, for debugging software, and for aiding in the development and support of the product. Of these logs, the service representative uses only the error log and, to some extent, the transaction log. Logs are rotated by using a push-down method. The most current log is at the top of the log group of the Service menu. When the log is full, it is pushed down, and the oldest log in the stack is overwritten and rotated to the top of the stack to become the new current log. View the transaction and error logs by selecting View Logs from the Utilities menu of the library manager. 5.4.1 Error Logs To display an error log, select Analyze Error Log from the Service pull-down. Select this option to analyze the library manager error log entries. This selection identifies the record group for an event, separates the information records, and displays the error code for the most important error record. The last five error records are displayed. Please record all recent errors are there details. Error Logs Date / Time Component ECOD – ERPC – LMM Optional Message TSR 04.123 14:04 EH21 8604 – 75E0 – 00110 ERP CHECK1 is being processed. CS Refer to REPORTS-10 for further information in analyzing the error log entries. Maintenance Procedures Version 1.1 29 September 2004 Page 24 of 29 Copyright Total RISC Technology Pty Ltd. 2004 6 Appendix A – ECAs 6.1 Engineering Change Announcements (Sept-2004) ECA EC NUMBER B/M # DATE TIME DESCRIPTION ___ _________ _______ MM-YY ____ ____________ 001 002 003 004 005 006 007 008 009 010 011 012 013 014 015 016 017 018 019 020 021 022 023 024 025 026 027 028 029 030 031 032 033 034 035 036 037 038 039 040 041 042 043 044 045 046 C88489 *** OBSOLETE 06-94 1.0 C88494 *** OBSOLETE 06-94 0.5 C88711 05H1968 07-94 1.0 C88708 *** OBSOLETE 07-94 0.2 C88491 *** OBSOLETE 09-94 1.0 C88722 *** OBSOLETE 09-94 0.2 C88746 *** OBSOLETE 01-95 0.2 C88492A *** OBSOLETE 04-95 4.0 C88496 *** OBSOLETE 04-95 1.0 C88693 *** OBSOLETE 04-95 0.2 C88694 *** OBSOLETE 05-95 0.5 C34939 *** OBSOLETE 09-95 0.2 c34952 05h7608 09-95 0.5 c34962 05h7622 12-95 3.0 c34966 *** OBSOLETE 11-95 0.2 c88758 *** OBSOLETE 12-95 *** d19118 05h7700 12-95 0.5 c34974 05h7725 04-96 2.0 c88739a 05h7726 04-96 2.0 C88675A 05H7706 04-96 1.5 c88592a 05h4800 03-96 0.3 c88846 05h7700 06-96 0.5 c34994 05h3944 06-96 0.2 c88760 *** OBSOLETE 06-96 5.0 c34997 05h7757 07-96 1.3 c35056 05h8189 02-97 0.2 c35091 *** OBSOLETE 07-97 4.2 c70576 05h9290 08-97 0.5 OBSOLETE *** OBSOLETE d19291 05h7249 10-97 0.6 c34970 05h7193 10-97 2.5 c88764 05h7135 10-97 1.5 C35078A 05h4047 11-97 0.5 C70608B -----------.C70671 05H8637 03-98 1.3 F23117 *** OBSOLETE 06-98 1.6 F23153 05H8810 07-98 2.6 F23117A *** OBSOLETE 08-98 1.6 F23185 *** OBSOLETE 08-98 2.5 F23216 08L6129 08-98 0.7 ECA041 obsolete ****************** F23190C 05H8871 10-98 2.0 F23158 05H8800 11-98 2.3 F23227A 08L5910 11-98 3.0 F23299 08L6052 01-99 3.0 D19270B 08L6020 11-98 2.5 047 D19270B 08L6020 11-98 048 049 050 051 F23223A F24227A F24350 F24350A 35L0573 09L5297 35L0162 35L0207 35L0208 10-99 08-99 10-99 10-99 10-99 Maintenance Procedures LM50A.09 LM BACKUP DISKETTES MIC CARD FUSES MI UPDATE/PARTS CATALO LM50C.00 AIX DRIVER UPDATE MI TO -02 LVL UPDATE OS2 2.1-LM50D03 OS2 2.11 49 DAY FIX ***obsoleted by eca015 UPDATE AS400 LAN DDRV ***obsoleted by eca026 line cord safety check leadscrew replacement Risc Lan Dev Drvr Upgrade to LM50f03 3590 code update >3494 clips/insp barcode/gri replace barcode reader replace GRI gripper cd Jap/German User's gds Update 3590 code 3f2 Device Driver lan risc mcode lm511.05 barcode module eeprom replace mi >> 5th edit hw hardening fixes 30 CTG IO SENSOR FIX OBSOLETE insp cable trough spcr rmt lm code/ii's lm code 51405/db2 csd B16 MI UPDATE dummy ec xcable 5-8frm inbay magnet repl ha1 insp repl 7133 fan+pwr amex x+pivot flex cabl fan pwr sup repl7133 lm 51802 warp 4 fix ha ha1 door inlk cbl fr89 obsoleted by eca042 pga3 vts 518 os2 mims ha1 repl mic3 w mic4 ha1 enable on b18 Mem upgrade ha1 lm prf Replace rear and side black covers w/white 2.5 Replace rear black covers w/white 1.5/12.5 LM_CU_DRV Code plus 2.0/3.0 Relace Pivot Cam Asm 0.5 Power cord inspection 1.5 Power cord replace US 1.5 Power cord replace WT Version 1.1 29 September 2004 Page 25 of 29 Copyright Total RISC Technology Pty Ltd. 2004 052 053 054 055 CANCELLED CANCELLED CANCELLED F23223C 056 D19426 35L0819 35L0820 09L5135 09L5136 09L5137 35L1630 01-00 2.8 to 8.8 LM/B16/Axx/B1A/E1A code 03-00 1.5 3590 sars code library A_429 B_7B2 C_747 Disable SCSI term on A60 D14 Adjacent Frame Replace CE null modem cable Replace 8M SCSI cable adjacent frame 6M Install VTS code 2.22.19.1 B18 AX0 VTS 2.17.22.3 LM 523.01 + EF .18 OS2 Version 3 AIX 4.3.2 + FixPak 6 Same as ECA061 057 H27341 19P0546 07-00 1.5 058 H27357B 19P1055 10-00 0.3 059 H27392 19P0716 10-00 1.5 060 H27739 19P2753 03-01 5.7 061 H27497 19P1385 05-01 5.7 Note: If VTS code is currently below 2.17.14.X and AIX 4.3.2, this EC will enable VTS CALLHOME 062 H27497A 19P2109 05-01 5.7 (w code 2.17.14.5 up to 2.21.12.1) 063 H27493A 19P2943 06-01 2.0 064 H27689B *** OBSOLETE 10-01 2.0 065 H27924 19P3939 10-01 066 H28056 19P4724 11-01 4.5 9.5 0.8 067 H27452C 19P4852 12-01 068 H80030 19P5442 03-02 1.0 -3.5 2.0 070 H80001A 18P6421 08-02 0.1 071 072 073 CANCELED CANCELED H80001D Multiple 12-02 8.5 074 H80001D Multiple 12-02 8.5 075 H80070 18P7184 05-03 1.5 076 H80486 18P7635 04-03 6.0 077 H80450 18P7678 04-03 3.0 079 H80118B 24R0290 02-04 0.5 080 H80743A Multiple 04-04 1.5 8.0 *** 081 H80911 24R0912 04-04 0.5 500 H80001 None 05-02 N/A Maintenance Procedures 7588 > 400Mhz > 256 meg mem Install HW memory,Hard drv,NIC B18 2.22.25.2 code PtP B10 IO drawer rails missed in mfg Resize D: f: drives optimize dump +logging Replaces ECA064 Install hw memory,Hard Drv,nic Update VTS MI and in some cases ESCON card VTS to 2.23.36.0 or higher VTS PtP to 2.23.36.0 or higher A50 Code 1.10.10.3 A60 Code 1.15.14.6 VTS replaces early 2.26.x levels with 2.26.26.0 LM527.15 to solve 49.7 day hang 3590 E1A/H1A Code Time is per drive LM/CU/Drive code for 3592 support. See IIs for actual times. D22 service panel mounting hardware replacement/move. Used for reporting install of VTS code 2.23.31.88 shipped from PFE Version 1.1 29 September 2004 Page 26 of 29 Copyright Total RISC Technology Pty Ltd. 2004 501 H80486 None 03-03 N/A 502 H80450 None 03-03 N/A 503 None None 10-03 N/A 504 None None 11-03 N/A 733 None None 08-00 N/A 910 Pseudo None 10-03 N/A 920 Pseudo None 10-03 N/A 930 Pseudo None 10-03 N/A 940 Pseudo None 10-03 N/A Maintenance Procedures Used for reporting install of VTS code 2.26.26.0 shipped from PFE Used for reporting install of LM527.15 code shipped from PFE Used for reporting inst of AIX Fixpack 11 for VTS 2.26 or 2.27 Used for reporting inst of R7 for memory leak problem corrected in fixpack 11. Used for PFE Hardware action plan Used for PFE directed code load to fix mach problem. Includes leveling all machines in one acct. Used when code load is required/recommended during new machine install. Used when 3494 code update is required for add/alteration of another mach type in library. Example:3590/3592 upgrade which requires 3494 LM code update. Used when code has to be updated for FRU usage. Example:PFE_Execs or fixlevel required for SSA Pdisk FRU. Version 1.1 29 September 2004 Page 27 of 29 Copyright Total RISC Technology Pty Ltd. 2004 7 Appendix B – SMs 7.1 Safety Service Memorandums (Sept-2004) Abstract: SAFETY 3494 L1X AND D1X LINE CORD CONNECTOR INSPECTION ***** SAFETY **** TEXT: A potential line cord safety exposure exists on frames with single-phase line cords. Subject: Potential Safety Exposure on 3494 Machines ************************************************* * This is a "compliance to safety standards" * * alert which requires mandatory action. This * * action needs to be completed within 90 days. * ************************************************* Machine Types: 3494 Models Affected: L10, L12, L14 Problem: ------A defect may exist with the ground pin in the plug of the input power cord for the models listed above. This power plug can be recognized by the Russellstoll 3750DP designation on the plug end. The Russellstoll 3750DP plug has three pins. On a normal (non-defective) plug, the ground pin has a larger diameter than the two phase pins. On a defective plug all three pins have the same "small" diameter. With all of the pins being the same size, the "keying" mechanism that would normally ensure correct "phase-to-phase" and "ground-to-ground" connections is defeated. Defect Impact: 1) If a defective plug is connected in the CORRECT orientation, the safety ground may not be making a proper connection. 2) If a defective plug is connected in the WRONG orientation, the machine will NOT power-on. However, it is possible for the machine frame to be at a HAZARDOUS VOLTAGE LEVEL. ************************************************************* * The following inspection procedure MUST be performed: * * * Prior to powering-on ANY newly-installed or * * relocated machines. * * * For ALL machines already installed. * ************************************************************* Time and materials associated with this inspection and the correction of any defect can be accounted for by using ECA029. Maintenance Procedures Version 1.1 29 September 2004 Page 28 of 29 Copyright Total RISC Technology Pty Ltd. 2004 Maintenance Procedures Version 1.1 29 September 2004 Page 29 of 29 Copyright Total RISC Technology Pty Ltd. 2004
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