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Gear Up Your PBX On Premise or in the Cloud - cut costs! WWW.3CX.COM +44 (20) 3327 2020 Gear Up Your PBX On premise or in the cloud - cut costs! Take Control of Your Phone System – in the Cloud or On Premise 3CX is an open-standard, software based IP phone system that works with popular IP Phones and SIP trunks whether on premise or in the cloud. A complete Unified Communications solution, including web conferencing, presence, softphones, smartphone clients and more – without the cost and management headaches of an ‘old style’ phone system or the limitations of a shared cloud PBX. Affordable, Easy to Install and Manage On Premise – On Appliance or Virtualized In the Cloud – with YOUR Cloud Provider 3CX is free for up to 8 sim calls and for larger installs it’s You decide where to run 3CX – run it on an existing server Whether in the cloud or on premise – You are in control. available at one low yearly price. You have complete using Hyper V or VMware. Smaller installations can run on Self host on popular cloud providers offering standard freedom where to install it, which SIP trunks or IP phones a low cost PBX appliance from Intel NUC, Shuttle, Zotac Linux VPS. Pay a low monthly fee per PBX rather than an to use – saving you thousands per year. Setup 3CX in Zbox & Gigabyte. Easily move your PBX to another server inflated price per extension and stay away from long term minutes – in the cloud using our PBX Express tool or using or into the cloud, using built-in backup and restore. contracts. Or outsource to a managed 3CX hosting partner. the wizard for on-premise installs. • Plug and Play with IP Phones, Gateways & SIP Trunks • Virtualize with Vmware or Hyper V • Self host on Google, Amazon, OVH & more • No per extension licensing • Easily scale your installation • PBX express tool launches your 3CX instance in minutes • Save thousands with YOUR choice of SIP Trunk • Run on a low cost MiniPC PBX appliance • Easily move between cloud providers with inbuilt backup & restore • Download the free PBX edition for up to 8 sim calls Take control of your PBX Self host in cloud or Virtualize Easy to Install & Manage: On Premise or as Cloud / Virtual PBX 3CX sets itself apart with its easy installation and management. Setup takes minutes and 3CX will run on premise on an existing Windows or Linux machine and virtualized on Hyper-V or VMware. You can also virtualize your PBX in the cloud on Google Cloud, OVH and many more. With its web-based setup wizard provisioning IP Phones, Gateways, SIP Trunks and softphones takes minutes. Plug and Play With IP Phones, Gateways & SIP Trunks Easy Management of IP Phones & Softphones Install on Windows/Linux, Virtualized On-Premise or Cloud Plug-in an IP Phone or Gateway to your network and 3CX With 3CX you can manage your IP Phones from within the 3CX is software based and multi platform. Install on prem- will automatically configure them, saving you countless management console. Deploy new firmwares on many ise and leverage your existing servers using Hyper V or hours of configuration time and removing the learning phones with a few mouse clicks. Guaranteed interop with VMware or install on a low cost Mini PC. Easily deploy in curve. Connect a SIP trunk within minutes with pre-config- supported IP Phones gives you peace of mind when updat- the cloud on any Linux VPS using the PBX Express Tool. ured templates for most popular SIP trunk providers, ing your phones. 3CX clients can be easily be deployed via Stay in control of your PBX wherever you decide to install including end to end support from 3CX. email, whilst software updates are automatic, eliminating it! help desk calls. • Configuration templates for supported IP Phones, SIP Trunks, Gateways • Upgrade IP Phone firmwares from the management console • Available for Linux or Windows • Guaranteed interop and support from 3CX for end to end solution • Each new IP Phone firmware is tested by 3CX to avoid interop issues • Virtualize for easy backup and redundancy • Inbuilt templates for easy configuration of VoIP Providers / SIP Trunks • Reprovision, reboot IP phones remotely • Install on a low cost Mini PC • Configure advanced IP phone options from the console • Deploy to any Linux VPS using the PBX Express Tool Slash your Phone Bill Use SIP trunks, WebRTC & Softphones Slash your Telco and Travel Costs! 3CX not only provides you with many new features to improve customer service and boost productivity, it will also cut your telco costs! Your phone bill will be slashed, and so will the cost of buying, expanding and MAINTAINING your PBX. If you decide to host in the cloud you can self host and pay a low monthly per PBX fee rather than an expensive per extension price per month! Reduce your Phone Bill by 80% A PBX Which Doesn’t Break the Bank Cut Travel Costs With Integrated Web Conferencing Remote workers or employees on the go can call free of Traditional PBXs or indeed black box appliances are 3CX’s integrated web conferencing solution saves you charge. Connect remote offices, improve communication, difficult to scale. Add more extensions and you are hit by travel time and money by allowing users to host web meet- and make interoffice phone calls free. International DIDs licensing costs, underpowered hardware or you run out of ings and enjoy face-to-face communication wherever they and IP Telephony allow customers to call you cheaply and ports. Cloud PBXs are all the rage but they can lock you are. Attend meetings around the world with the cutting increase customer satisfaction. into expensive per extension and per minute pricing…Not edge WebRTC technology of 3CX WebMeeting. so with 3CX! Self host in your own cloud provider or virtualize on your own hardware. • Connect remote offices – eliminate interoffice call charges • No per extension licensing, one low price per PBX • Eliminate expensive Web Conferencing Services • Teleworkers or traveling sales people make free office calls • Self host or run on own hardware • All 3CX users licensed free of charge • Save on monthly call costs using SIP trunks • Easily self manage, no additional training is required • Save on call conferencing costs • Leverage WebRTC & reduce 800 number phone bills • No monthly subscription fees Unified Communications Presence, Chat, Voicemail, Fax 2 Email Unified Communications Made Easy Presence, Fax & Voice Mail to email, web conferencing and instant messaging are child’s play for 3CX. With the integrated 3CX softphone and smartphone clients, users automatically get access to advanced unified communications features – without needing learn separate software – features that are normally charged extra for by other PBX vendors. See Presence of Colleagues Deliver Faxes & Voicemail to Inbox Instant Messaging / Text chat The ability to view the status of other colleagues (“Pres- Inbound faxes are converted to PDF and forwarded to Allow employees to communicate together via text chat, ence”) is a great time saver avoiding unnecessary call users via e-mail, without requiring any fax server software. without the need to rely on third party internet messaging transfers or voice mail tags and makes managing and Likewise voicemails are converted to sound files and systems. 3CX users can send and receive text messages via working with remote employees easier than ever. Need forwarded via e-mail. the 3CX Windows, Mac, iOS and Android clients from anywhere. some quiet time to finish a project? Customize your status and prevent any annoying disturbances. • Eliminate expensive voice mail tags • Forward voicemails to inbox • No need for third party messaging systems • Avoid unnecessary call transfers that irritate customers • Listen to voicemails without calling in • Send text messages, links and more at no additional cost • Visible from all 3CX clients: Mac, Windows, iOS & Android • Faxes are received as PDF files in your email • Available on Mac, Windows, iOS and Android Office Without Limits Make calls anywhere using Android, iPhone, Mac & Windows Unparalleled Mobility with 3CX’s Leading Android and iOS VoIP Clients 3CX includes VoIP clients for Android and iOS which allow you to take your office extension with you anywhere. Answer calls via the office phone extension and transfer to colleagues without asking customers to call another number. Slash your company’s mobile phone costs, increase productivity and make sure you never miss a call again! Acclaimed Android and iOS VoIP Clients Use Your Extension From Anywhere Easy to Configure and Manage 3CX features native Android and iOS VoIP clients that are With the 3CX VoIP clients for Android and iOS you can take The 3CX clients for Android and iOS utilize VoIP and are continuously updated and tested and set the standard for your extension wherever you go. 3CX delivers the one easy to setup and manage. The clients can be automatical- mobile phone VoIP clients. With an inbuilt tunnel to avoid number concept meaning that you no longer have to give ly provisioned from the 3CX Management Console, reduc- remote firewall issues, calling from over 3G or from any out your mobile number. Set your status so your ing help desk calls. Because of the inbuilt tunnel, the 3CX Wifi hotspot is extremely reliable. 3CX Android and iOS colleagues can see whether or not you are available to take clients work seamlessly across all firewalls, making them clients fully support PUSH, allowing the phone to be on a call. even more reliable. • Most advanced and reliable Android & iOS VoIP clients on the market • Make and receive calls from your smartphone – at no cost • Remotely configurable via email, no hassle setup • No additional licensing costs for softphones • Set your status to available, away and out of office from your smartphone • Easily setup conference calls • “PUSH” notifications save mobile battery life • One number concept • Fully integrated, thus easy to use • Inbuilt SIP tunnel/proxy resolves any remote firewall issues • See the presence of your colleagues from anywhere • SIP Forking – use all clients simultaneously standby and save battery life. Office Without Limits Make calls anywhere using Android, iPhone, Mac & Windows Powerful, Easy to Use Softphones for Windows and Mac Included With integrated powerful clients for Mac and Windows, 3CX allows you to easily manage your phone calls, whether in the office using CTI and your deskphone, or on the road using your laptop. Unlike other PBXs, no additional license fees are charged – and because the clients are fully integrated they are easy to deploy and manage for the administrator, as well as easy to use for the employees. Use Softphone to Make and Receive Calls Manage your Calls with the 3CX Switchboard Integrates with Office 365, Google, Outlook & Others! With 3CX’s softphones for Mac and Windows you can 3CX includes a powerful switchboard function that can be Launch calls directly from your CRM package. Inbound manage your calls from you desktop and make and receive tailored to the way you want to view and manage your calls are matched to customers based on the caller ID and calls via the office phone system from your computer, phonecalls. With 5 different views to choose from it can logged in your CRM system. Accurate call journalling of even while out of the office. Using a headset you can even cater to any job role. inbound and outbound calls with call duration allows you to generate insightful reports on customer and agent use a 3CX client as a full desk phone replacement. activities. • Launch calls on your IP Phone from your desktop with CTI mode • Drag and drop calls for quick transfer • Use Office 365, Google contacts or Internal Phonebook • No additional softphone licensing fees • Ideal for Call Centers – includes Wallboard and Q-Manager view • Launch calls from your CRM • Easy to use and manage • View the presence of colleagues easily • Converts cryptical Caller ID to a customer name • Work seamlessly as if you were in the office and save on call costs • Receptionist view allows easy management of incoming calls • Detailed reports on customer and agent activities, no manual call logging Web Conferencing Clientless via WebRTC with 3CX WebMeeting Integrated, Free Video Conferencing 3CX’s integrated video conferencing solution, enables businesses to save time and money by hosting virtual meetings, whilst enjoying the benefits of face-to-face communication. Video conferences can easily be launched through the 3CX client with a few mouse-clicks. Video conferencing can be used for a wide variety of everyday communication needs to boost productivity and efficiency. Hassle Free Video Conferencing with WebRTC Video Conferencing for All Advanced Features for Ultimate Collaboration 3CX harnesses Google’s revolutionary WebRTC technolo- With 3CX, companies of all sizes can now take advantage of Being integrated with 3CX in addition to its rich feature-set gy, which enables video and voice communications to take video conferencing as an advanced collaboration and and user-friendliness, 3CX WebMeeting improves employ- place through the internet browser, meaning that partici- online meeting tool. Avoid paying a monthly subscription ees’ productivity and collaboration while its WebRTC pants will be able to seamlessly join meetings without the fee for each user and implement open standard peripher- integration and web-based functionality ensures incredi- need to download any additional software or plug-ins. al hardware for an inexpensive solution. Unlimited users ble ease of use. Participants can join without the need to means inefficient and unprofessional account sharing is login anywhere and easy setup of ad hoc meetings makes eliminated. launching conferences a breeze for both participants and organizers. • Clientless • Pricing based on number of participants, no per user licensing • Plugin & download free video conferencing • One-Click Conference • Unlimited users no matter which package you choose • Remote control and assistance for quick & easy troubleshooting • Interoperability with VoIP and video • No per month costs, just one low, yearly payment • Pre-upload PowerPoint & PDFs for crisp, responsive delivery • Bandwidth Management and Control • Integrated with 3CX – free for up to 10 participants • Easy to use polling tool for feedback Take the PBX Express Your PBX, Your Cloud, ready in minutes Get Your Own Free Cloud PBX in 5 Minutes Get your free PBX in the cloud up and running in minutes with our web-based wizard. Enjoy all the features of a full UC solution, for use with popular IP phones, SIP trunks and gateways, without all the hassle of a long-winded installation and tedious configuration. In your cloud today. A free PBX – Hosted at your Cloud Provider Pack your Bags – What You’ll Need Get a Fully Licensed Free Cloud PBX Take the PBX Express to get your own 3CX in the cloud, The PBX Express will help you configure and deploy 3CX on The PBX Express Tool will automatically license 3CX’s PBX hosted with your choice of cloud provider in minutes! 8 Linux automatically in just 8 steps. If you want to deploy it Edition for up to 8 simultaneous calls, completely free. You simple steps, 1 powerful PBX. in your own cloud provider, you will need to have a correct- will get one year free DNS hosting and a free SSL certifi- ly configured account ready at one of the following provid- cate. No questions asked! ers or use a 3CX Trial Account. • Choose from Google Cloud, Amazon, 1&1 or OVH • Google • Free 8 simultaneous call license (up to 25 extensions) • Use your own cloud account or 3CX demo account • Amazon • One year free DNS Hosting and SSL certificate • 3CX license free for one year! • OVH • Free software and security updates • Retain control of your PBX and data! • Openstack • Community based support Edition Comparison Standard Pro Unlimited Unlimited Unlimited Unlimited Number of Simultaneous Calls Supported 8 > 1,024 > 1,024 > 1,024 Call Logging • • • • Call Forward on Busy or No Answer • • • • Call Routing by DID • • • • Auto Attendant / Digital Receptionist • • • • Voicemail/ Music on Hold • • • • Central Phonebook • • • • Call Transfer • • • • MWI – Message Waiting Indicator • • • • Ring Extension & Mobile Simultaneously • • • • Automatic Pickup on Busy • • • • Supports SIP Trunks/ Gateways 1 • • • Sennheiser Headset Integration • • • • Extensive Codec Support (G711, G722, GSM, Speex, ILBC) • • • • G729 Codec Support • • • Custom FQDN • • • Busy Lamp Field (BLF) • • • Call Reporting • • • Call Parking / Pickup • • • Call Queuing • • • Call Recording • • • Intercom/ Paging • • • Call Recordings Management • • • • • General Features Extensions Configure BLF’s from the Clients PBX Edition Enterprise Edition Comparison Management and Scalability PBX Edition Web-based Management Console • • • • Automated Provisioning of Devices • • • • Real Time Web-based System Status • • • • Integrated Web Server • • • • Easy Backup and Restore • • • • SBC to Configure Remote Extensions • • • • VMware / Hyper-V Compatibility • • • • Scheduled Backup • • • • • • • Scheduled Restore • • Inbuilt Fail Over Functionality • • Connect Remote 3CX PBX Systems (Bridges) Standard Pro Standby Licence Unified Communications Enterprise • PBX Edition Standard Pro Enterprise See the Presence of Your Colleagues • • • • Receive Voice Mail via Email • • • • Advanced Forwarding Rules • • • • Setting Up Conference Calls • • • • Click2Call Extension • • • • Receive Faxes via Email as PDF • • • Integrated Fax Server • • • • • View Presence of Remote Offices IP Phone Management PBX Edition Standard Pro Enterprise Automatic Plug & Play Phone Provisioning • • • • Manage IP Phones Network Wide from Console • • • • Restart Phones Remotely • • • • Update & Manage Firmware Network Wide • • • • Supports Popular SIP Phones • • • • Edition Comparison Mobility PBX Edition Standard Pro Enterprise Android Client • • • • iOS Client • • • • Windows Client • • • • Mac Client • • • • Web Client • • • • Manage the 3CX Client from within the Console • • • • Includes 3CX Tunnel to Avoid NAT Problems • • • • Application Integration PBX Edition Standard Pro Enterprise Office 365 (address book only) • • • Microsoft Outlook • • • TAPI • • Office 365 • • Salesforce • • Microsoft Dynamics • • Microsoft Exchange 2013 / LDAP / ODBC • • SugarCRM • • Google Contacts • • Exact • • Zendesk • • Freshdesk • • act! • • Datev • • Hotel Module • • Fidelio Certified • • Mitel Compatible • • Multiline TAPI • • Edition Comparison Call Center / Contact Center Pro Enterprise Call Flow Designer • • Advanced Queue Strategies • • Advanced Call Reporting • • Real Time Queue Statistics • • Queue Reports • • Barge In / Listen In / Whisper • • Query Customer Name Based on Caller ID • • Ability to Use 3CX Clients API • • Link Company Directory with LDAP / ODBC • • Sync Phonebook with Microsoft Exchange • • Real Time Queue Monitoring • • Wallboard • • Switchboard Queue Manager View • • Call Recordings Search • • Supervisor can Log Agents In/Out • • Supports External Agents • • Callback if queue full • • CRM Integration / Scripting Interface • • SLA alerting/reporting • • Web Conferencing PBX Edition PBX Edition Standard Standard Pro Enterprise Plugin Free – WebRTC • • • • One-click conference • • • • Meeting Recording • • • • Remote Control / Assistance • • • • Screen Sharing • • • • Unlimited Users • • • • Participants Included 5 10 50 100 Guam Office Philippine Office - DSI TECHNOLOGY 643 Chalan San Antonio STE 107 DFS Pacific Plaza, Tamuning, Guam 96913-3644 Phone: (671) 646-2007 | Fax: (671) 646-2006 Email us at: sales@DimensionSystems.com Suite 3004, 30/F Antel Global Corporate Center Julia Vargas Ave., Ortigas Center Pasig City, Philippines 1603 Phone: (632) 900-0198 Email us at: salesph@DimensionSystems.com
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