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WWW.3CX.COM
+44 (20) 3327 2020
Gear Up Your PBX
On Premise or in the Cloud - cut costs!
Take Control of Your Phone System – in the Cloud or On Premise
3CX is an open-standard, software based IP phone system that works with popular IP Phones and SIP trunks whether on premise or in the cloud. A complete Unified Com-
munications solution, including web conferencing, presence, softphones, smartphone clients and more – without the cost and management headaches of an ‘old style’
phone system or the limitations of a shared cloud PBX.
Affordable, Easy to Install and Manage On Premise – On Appliance or Virtualized In the Cloud – with YOUR Cloud Provider
3CX is free for up to 8 sim calls and for larger installs it’s
available at one low yearly price. You have complete
freedom where to install it, which SIP trunks or IP phones
to use – saving you thousands per year. Setup 3CX in
minutes – in the cloud using our PBX Express tool or using
the wizard for on-premise installs.
• Plug and Play with IP Phones, Gateways & SIP Trunks
• No per extension licensing
• Save thousands with YOUR choice of SIP Trunk
• Download the free PBX edition for up to 8 sim calls
You decide where to run 3CX – run it on an existing server
using Hyper V or VMware. Smaller installations can run on
a low cost PBX appliance from Intel NUC, Shuttle, Zotac
Zbox & Gigabyte. Easily move your PBX to another server
or into the cloud, using built-in backup and restore.
• Virtualize with Vmware or Hyper V
• Easily scale your installation
• Run on a low cost MiniPC PBX appliance
Whether in the cloud or on premise – You are in control.
Self host on popular cloud providers offering standard
Linux VPS. Pay a low monthly fee per PBX rather than an
inflated price per extension and stay away from long term
contracts. Or outsource to a managed 3CX hosting
partner.
• Self host on Google, Amazon, OVH & more
• PBX express tool launches your 3CX instance in minutes
• Easily move between cloud providers with inbuilt backup & restore
Gear Up Your PBX
On premise or in the cloud - cut costs!
Easy to Install & Manage: On Premise or as Cloud / Virtual PBX
3CX sets itself apart with its easy installation and management. Setup takes minutes and 3CX will run on premise on an existing Windows or Linux machine and virtualized
on Hyper-V or VMware. You can also virtualize your PBX in the cloud on Google Cloud, OVH and many more. With its web-based setup wizard provisioning IP Phones, Gate-
ways, SIP Trunks and softphones takes minutes.
Plug and Play With IP Phones, Gateways &
SIP Trunks
Easy Management of IP Phones &
Softphones Install on Windows/Linux, Virtualized
On-Premise or Cloud
Plug-in an IP Phone or Gateway to your network and 3CX
will automatically configure them, saving you countless
hours of configuration time and removing the learning
curve. Connect a SIP trunk within minutes with pre-config-
ured templates for most popular SIP trunk providers,
including end to end support from 3CX.
• Configuration templates for supported IP Phones, SIP Trunks, Gateways
• Guaranteed interop and support from 3CX for end to end solution
• Inbuilt templates for easy configuration of VoIP Providers / SIP Trunks
With 3CX you can manage your IP Phones from within the
management console. Deploy new firmwares on many
phones with a few mouse clicks. Guaranteed interop with
supported IP Phones gives you peace of mind when updat-
ing your phones. 3CX clients can be easily be deployed via
email, whilst software updates are automatic, eliminating
help desk calls.
• Upgrade IP Phone firmwares from the management console
• Each new IP Phone firmware is tested by 3CX to avoid interop issues
• Reprovision, reboot IP phones remotely
• Configure advanced IP phone options from the console
3CX is software based and multi platform. Install on prem-
ise and leverage your existing servers using Hyper V or
VMware or install on a low cost Mini PC. Easily deploy in
the cloud on any Linux VPS using the PBX Express Tool.
Stay in control of your PBX wherever you decide to install
it!
• Available for Linux or Windows
• Virtualize for easy backup and redundancy
• Install on a low cost Mini PC
• Deploy to any Linux VPS using the PBX Express Tool
Take control of your PBX
Self host in cloud or Virtualize
Slash your Telco and Travel Costs!
Slash your Phone Bill
Use SIP trunks, WebRTC & Softphones
3CX not only provides you with many new features to improve customer service and boost productivity, it will also cut your telco costs! Your phone bill will be slashed, and
so will the cost of buying, expanding and MAINTAINING your PBX. If you decide to host in the cloud you can self host and pay a low monthly per PBX fee rather than an
expensive per extension price per month!
Reduce your Phone Bill by 80% A PBX Which Doesn’t Break the Bank Cut Travel Costs With Integrated
Web Conferencing
Remote workers or employees on the go can call free of
charge. Connect remote offices, improve communication,
and make interoffice phone calls free. International DIDs
and IP Telephony allow customers to call you cheaply and
increase customer satisfaction.
• Connect remote offices – eliminate interoffice call charges
• Teleworkers or traveling sales people make free office calls
• Save on monthly call costs using SIP trunks
• Leverage WebRTC & reduce 800 number phone bills
Traditional PBXs or indeed black box appliances are
difficult to scale. Add more extensions and you are hit by
licensing costs, underpowered hardware or you run out of
ports. Cloud PBXs are all the rage but they can lock you
into expensive per extension and per minute pricing…Not
so with 3CX! Self host in your own cloud provider or virtual-
ize on your own hardware.
• No per extension licensing, one low price per PBX
• Self host or run on own hardware
• Easily self manage, no additional training is required
3CX’s integrated web conferencing solution saves you
travel time and money by allowing users to host web meet-
ings and enjoy face-to-face communication wherever they
are. Attend meetings around the world with the cutting
edge WebRTC technology of 3CX WebMeeting.
• Eliminate expensive Web Conferencing Services
• All 3CX users licensed free of charge
• Save on call conferencing costs
• No monthly subscription fees
Unified Communications Made Easy
Unified Communications
Presence, Chat, Voicemail, Fax 2 Email
Presence, Fax & Voice Mail to email, web conferencing and instant messaging are child’s play for 3CX. With the integrated 3CX softphone and smartphone clients, users
automatically get access to advanced unified communications features – without needing learn separate software – features that are normally charged extra for by other
PBX vendors.
See Presence of Colleagues Deliver Faxes & Voicemail to Inbox Instant Messaging / Text chat
The ability to view the status of other colleagues (“Pres-
ence”) is a great time saver avoiding unnecessary call
transfers or voice mail tags and makes managing and
working with remote employees easier than ever. Need
some quiet time to finish a project? Customize your status
and prevent any annoying disturbances.
• Eliminate expensive voice mail tags
• Avoid unnecessary call transfers that irritate customers
• Visible from all 3CX clients: Mac, Windows, iOS & Android
Inbound faxes are converted to PDF and forwarded to
users via e-mail, without requiring any fax server software.
Likewise voicemails are converted to sound files and
forwarded via e-mail.
• Forward voicemails to inbox
• Listen to voicemails without calling in
• Faxes are received as PDF files in your email
Allow employees to communicate together via text chat,
without the need to rely on third party internet messaging
systems. 3CX users can send and receive text messages via
the 3CX Windows, Mac, iOS and Android clients from
anywhere.
• No need for third party messaging systems
• Send text messages, links and more at no additional cost
• Available on Mac, Windows, iOS and Android
Unparalleled Mobility with 3CX’s Leading Android and iOS VoIP Clients
Office Without Limits
Make calls anywhere using Android, iPhone, Mac & Windows
3CX includes VoIP clients for Android and iOS which allow you to take your office extension with you anywhere. Answer calls via the office phone extension and transfer to
colleagues without asking customers to call another number. Slash your company’s mobile phone costs, increase productivity and make sure you never miss a call again!
Acclaimed Android and iOS VoIP Clients Use Your Extension From Anywhere Easy to Configure and Manage
3CX features native Android and iOS VoIP clients that are
continuously updated and tested and set the standard for
mobile phone VoIP clients. With an inbuilt tunnel to avoid
remote firewall issues, calling from over 3G or from any
Wifi hotspot is extremely reliable. 3CX Android and iOS
clients fully support PUSH, allowing the phone to be on
standby and save battery life.
• Most advanced and reliable Android & iOS VoIP clients on the market
• No additional licensing costs for softphones
• “PUSH” notifications save mobile battery life
• Inbuilt SIP tunnel/proxy resolves any remote firewall issues
With the 3CX VoIP clients for Android and iOS you can take
your extension wherever you go. 3CX delivers the one
number concept meaning that you no longer have to give
out your mobile number. Set your status so your
colleagues can see whether or not you are available to take
a call.
• Make and receive calls from your smartphone – at no cost
• Set your status to available, away and out of office from your smartphone
• One number concept
• See the presence of your colleagues from anywhere
The 3CX clients for Android and iOS utilize VoIP and are
easy to setup and manage. The clients can be automatical-
ly provisioned from the 3CX Management Console, reduc-
ing help desk calls. Because of the inbuilt tunnel, the 3CX
clients work seamlessly across all firewalls, making them
even more reliable.
• Remotely configurable via email, no hassle setup
• Easily setup conference calls
• Fully integrated, thus easy to use
• SIP Forking – use all clients simultaneously
Office Without Limits
Make calls anywhere using Android, iPhone, Mac & Windows
Powerful, Easy to Use Softphones for Windows and Mac Included
With integrated powerful clients for Mac and Windows, 3CX allows you to easily manage your phone calls, whether in the office using CTI and your deskphone, or on the
road using your laptop. Unlike other PBXs, no additional license fees are charged – and because the clients are fully integrated they are easy to deploy and manage for the
administrator, as well as easy to use for the employees.
Use Softphone to Make and Receive Calls Manage your Calls with the 3CX
Switchboard
Integrates with Office 365, Google, Outlook
& Others!
With 3CX’s softphones for Mac and Windows you can
manage your calls from you desktop and make and receive
calls via the office phone system from your computer,
even while out of the office. Using a headset you can even
use a 3CX client as a full desk phone replacement.
• Launch calls on your IP Phone from your desktop with CTI mode
• No additional softphone licensing fees
• Easy to use and manage
• Work seamlessly as if you were in the office and save on call costs
3CX includes a powerful switchboard function that can be
tailored to the way you want to view and manage your
phonecalls. With 5 different views to choose from it can
cater to any job role.
• Drag and drop calls for quick transfer
• Ideal for Call Centers – includes Wallboard and Q-Manager view
• View the presence of colleagues easily
• Receptionist view allows easy management of incoming calls
Launch calls directly from your CRM package. Inbound
calls are matched to customers based on the caller ID and
logged in your CRM system. Accurate call journalling of
inbound and outbound calls with call duration allows you
to generate insightful reports on customer and agent
activities.
• Use Office 365, Google contacts or Internal Phonebook
• Launch calls from your CRM
• Converts cryptical Caller ID to a customer name
• Detailed reports on customer and agent activities, no manual call logging
Web Conferencing
Clientless via WebRTC with 3CX WebMeeting
Integrated, Free Video Conferencing
3CX’s integrated video conferencing solution, enables businesses to save time and money by hosting virtual meetings, whilst enjoying the benefits of face-to-face communi-
cation. Video conferences can easily be launched through the 3CX client with a few mouse-clicks. Video conferencing can be used for a wide variety of everyday communi-
cation needs to boost productivity and efficiency.
Hassle Free Video Conferencing with
WebRTC
Video Conferencing for All Advanced Features for Ultimate
Collaboration
3CX harnesses Google’s revolutionary WebRTC technolo-
gy, which enables video and voice communications to take
place through the internet browser, meaning that partici-
pants will be able to seamlessly join meetings without the
need to download any additional software or plug-ins.
• Clientless
• One-Click Conference
• Interoperability with VoIP and video
• Bandwidth Management and Control
With 3CX, companies of all sizes can now take advantage of
video conferencing as an advanced collaboration and
online meeting tool. Avoid paying a monthly subscription
fee for each user and implement open standard peripher-
al hardware for an inexpensive solution. Unlimited users
means inefficient and unprofessional account sharing is
eliminated.
• Pricing based on number of participants, no per user licensing
• Unlimited users no matter which package you choose
• No per month costs, just one low, yearly payment
• Integrated with 3CX – free for up to 10 participants
Being integrated with 3CX in addition to its rich feature-set
and user-friendliness, 3CX WebMeeting improves employ-
ees’ productivity and collaboration while its WebRTC
integration and web-based functionality ensures incredi-
ble ease of use. Participants can join without the need to
login anywhere and easy setup of ad hoc meetings makes
launching conferences a breeze for both participants and
organizers.
• Plugin & download free video conferencing
• Remote control and assistance for quick & easy troubleshooting
• Pre-upload PowerPoint & PDFs for crisp, responsive delivery
• Easy to use polling tool for feedback
Take the PBX Express
Your PBX, Your Cloud, ready in minutes
Get Your Own Free Cloud PBX in 5 Minutes
Get your free PBX in the cloud up and running in minutes with our web-based wizard. Enjoy all the features of a full UC solution, for use with popular IP phones, SIP trunks
and gateways, without all the hassle of a long-winded installation and tedious configuration. In your cloud today.
A free PBX – Hosted at your Cloud Provider Pack your Bags – What You’ll Need Get a Fully Licensed Free Cloud PBX
Take the PBX Express to get your own 3CX in the cloud,
hosted with your choice of cloud provider in minutes! 8
simple steps, 1 powerful PBX.
• Choose from Google Cloud, Amazon, 1&1 or OVH
• Use your own cloud account or 3CX demo account
• 3CX license free for one year!
• Retain control of your PBX and data!
The PBX Express will help you configure and deploy 3CX on
Linux automatically in just 8 steps. If you want to deploy it
in your own cloud provider, you will need to have a correct-
ly configured account ready at one of the following provid-
ers or use a 3CX Trial Account.
• Google
• Amazon
• OVH
• Openstack
The PBX Express Tool will automatically license 3CX’s PBX
Edition for up to 8 simultaneous calls, completely free. You
will get one year free DNS hosting and a free SSL certifi-
cate. No questions asked!
• Free 8 simultaneous call license (up to 25 extensions)
• One year free DNS Hosting and SSL certificate
• Free software and security updates
• Community based support
Edition Comparison
PBX Edition Standard Pro Enterprise
General Features
Extensions
Number of Simultaneous Calls Supported
Call Logging
Call Forward on Busy or No Answer
Call Routing by DID
Auto Attendant / Digital Receptionist
Voicemail/ Music on Hold
Central Phonebook
Call Transfer
MWI – Message Waiting Indicator
Ring Extension & Mobile Simultaneously
Automatic Pickup on Busy
Supports SIP Trunks/ Gateways
Sennheiser Headset Integration
Extensive Codec Support (G711, G722, GSM, Speex, ILBC)
G729 Codec Support
Custom FQDN
Busy Lamp Field (BLF)
Call Reporting
Call Parking / Pickup
Call Queuing
Call Recording
Intercom/ Paging
Call Recordings Management
Configure BLF’s from the Clients
Unlimited
8
1
Unlimited
> 1,024
Unlimited
> 1,024
Unlimited
> 1,024
Edition Comparison
Unified Communications
See the Presence of Your Colleagues
Receive Voice Mail via Email
Advanced Forwarding Rules
Setting Up Conference Calls
Click2Call Extension
Receive Faxes via Email as PDF
Integrated Fax Server
View Presence of Remote Offices
IP Phone Management
Automatic Plug & Play Phone Provisioning
Manage IP Phones Network Wide from Console
Restart Phones Remotely
Update & Manage Firmware Network Wide
Supports Popular SIP Phones
Management and Scalability
Web-based Management Console
Automated Provisioning of Devices
Real Time Web-based System Status
Integrated Web Server
Easy Backup and Restore
SBC to Configure Remote Extensions
VMware / Hyper-V Compatibility
Scheduled Backup
Connect Remote 3CX PBX Systems (Bridges)
Scheduled Restore
Inbuilt Fail Over Functionality
Standby Licence
PBX Edition Standard Pro Enterprise
PBX Edition Standard Pro Enterprise
PBX Edition Standard Pro Enterprise
Edition Comparison
Mobility
Android Client
iOS Client
Windows Client
Mac Client
Web Client
Manage the 3CX Client from within the Console
Includes 3CX Tunnel to Avoid NAT Problems
Application Integration
Office 365 (address book only)
Microsoft Outlook
TAPI
Office 365
Salesforce
Microsoft Dynamics
Microsoft Exchange 2013 / LDAP / ODBC
SugarCRM
Google Contacts
Exact
Zendesk
Freshdesk
act!
Datev
Hotel Module
Fidelio Certified
Mitel Compatible
Multiline TAPI
PBX Edition Standard Pro Enterprise
PBX Edition Standard Pro Enterprise
Edition Comparison
Call Center / Contact Center
Call Flow Designer
Advanced Queue Strategies
Advanced Call Reporting
Real Time Queue Statistics
Queue Reports
Barge In / Listen In / Whisper
Query Customer Name Based on Caller ID
Ability to Use 3CX Clients API
Link Company Directory with LDAP / ODBC
Sync Phonebook with Microsoft Exchange
Real Time Queue Monitoring
Wallboard
Switchboard Queue Manager View
Call Recordings Search
Supervisor can Log Agents In/Out
Supports External Agents
Callback if queue full
CRM Integration / Scripting Interface
SLA alerting/reporting
Web Conferencing
Plugin Free – WebRTC
One-click conference
Meeting Recording
Remote Control / Assistance
Screen Sharing
Unlimited Users
Participants Included
10
5
50
100
PBX Edition Standard Pro Enterprise
PBX Edition Standard Pro Enterprise
Guam Oce
643 Chalan San Antonio STE 107
DFS Pacific Plaza,
Tamuning, Guam 96913-3644
Phone: (671) 646-2007 | Fax: (671) 646-2006
Email us at: sales@DimensionSystems.com
Philippine Oce - DSI TECHNOLOGY
Suite 3004, 30/F Antel Global Corporate Center
Julia Vargas Ave., Ortigas Center
Pasig City, Philippines 1603
Phone: (632) 900-0198
Email us at: salesph@DimensionSystems.com

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