Manual For The 63890 8 Channel Surveillance DVR With 4 HD Cameras And Mobile Monitoring Capabilities

User Manual: Manual for the 63890 8 Channel Surveillance DVR with 4 HD Cameras and Mobile Monitoring Capabilities 8 Channel Surveillance DVR with 4 HD Cameras and Mobile Monitoring Capabilities

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Page Count: 40

Visit our website at: http://www.harborfreight.com

Email our technical support at: productsupport@harborfreight.com

With Mobile Monitoring Capabilities

Owner’s Manual & Safety Instructions

Save This Manual Keep this manual for the safety warnings and precautions, assembly,

operating, inspection, maintenance and cleaning procedures. Write the product’s serial number in the

back of the manual near the assembly diagram (or month and year of purchase if product has no number).

Keep this manual and the receipt in a safe and dry place for future reference. 17g

When unpacking, make sure that the product is intact

and undamaged. If any parts are missing or broken,

please call 1-888-866-5797 as soon as possible.

No portion of this manual or any artwork contained herein may be reproduced in

any shape or form without the express written consent of Harbor Freight Tools.

Diagrams within this manual may not be drawn proportionally. Due to continuing

improvements, actual product may differ slightly from the product described herein.

Tools required for assembly an d se rv ic e may n ot b e in cl uded.

Read this material before using this product.

Failure to do so can result in serious injury.

SAVE THIS MANUAL.

Page 2 For technical questions, please call 1-888-866-5797. Item 63890

IMPORTANT SAFETY INFORMATION

Read all safety warnings and instructions.

Failure to follow the warnings and instructions may result in electric shock, fire and/or serious injury.

Save all warnings and instructions for future reference.

Installation Precautions

1. Check federal, state and local surveillance laws

before installing video

and/or audio surveillance equipment.

2. Install only according to these instructions.

Improper installation can create hazards.

3. Do not overreach when installing this product.

Keep proper footing and balance at all times.

This enables better control in unexpected situations.

4. Wear ANSI-approved safety goggles

during installation.

5. Keep installation area clean and well lit.

6. Keep children and bystanders out of

the area during installation.

7. Do not install when tired or when under the

influence of alcohol, drugs or medication.

Use Precautions

1. This product is not a toy. Do not allow

children to play with or near this item.

2. Use as intended only.

3. Do not modify.

4. Maintain product labels and nameplates.

These carry important safety information.

If unreadable or missing, contact

Harbor Freight Tools for a replacement.

TABLE OF CONTENTS

IMPORTANT SAFETY INFORMATION .........................2

Installation Precautions ...............................................2

Use Precautions ..........................................................2

Service ........................................................................3

Camera Safety Warnings ............................................3

DVR Safety Warnings .................................................3

Grounding .....................................................................4

Extension Cords ..........................................................4

Symbology ..................................................................4

Specifications ...............................................................5

Components and Controls ..........................................6

Setup ..............................................................................8

Operation ......................................................................9

Startup Wizard ............................................................9

Live Screen .................................................................11

Network Settings .........................................................17

Alarm Settings .............................................................20

Record Search & Backup ............................................22

Device .........................................................................27

System ........................................................................29

Advanced ....................................................................32

Shutdown ....................................................................33

Remote Access ...........................................................34

Web Client Manager ....................................................35

Remote Access from Mobile Devices ..........................37

Troubleshooting ...........................................................39

Maintenance and Servicing .........................................40

Limited 90 Day Warranty ..............................................42

Page 3For technical questions, please call 1-888-866-5797.Item 63890

Service

Have your DVR equipment serviced by a qualified repair person using only identical replacement parts.

This will ensure that the safety of the equipment is maintained.

Camera Safety Warnings

1. To prevent electric shock, do not attempt

to disassemble Camera. There are

no serviceable parts inside.

2. Do not expose the Power Adapter to rain

or wet conditions. Water entering the Power

Adapter will increase the risk of electric shock.

3. Do not abuse the Power Adapter cord. Never

use the cord for unplugging the plug from the

outlet. Keep cord away from heat, oil, sharp

edges or moving parts. Damaged or entangled

cords increase the risk of electric shock.

4. Handle Camera with care. Camera could be

damaged by improper handling or storage.

DVR Safety Warnings

1. Maintain adequate airflow around DVR.

2. Use supplied Power Adapter only.

3. To prevent electric shock, do not

attempt to disassemble DVR. There

are no serviceable parts inside.

4. Do not expose the Power Adapter or DVR

console to rain or wet conditions. Water

entering the Power Adapter or DVR console

will increase the risk of electric shock.

5. Do not abuse the Power Adapter cord. Never

use the cord for unplugging the plug from the

outlet. Keep cord away from heat, oil, sharp

edges or moving parts. Damaged or entangled

cords increase the risk of electric shock.

6. Maintain labels and nameplates on the unit.

These carry important safety information.

If unreadable or missing, contact

Harbor Freight Tools for a replacement.

7. The warnings, precautions, and instructions

discussed in this instruction manual cannot

cover all possible conditions and situations

that may occur. It must be understood by the

operator that common sense and caution are

factors which cannot be built into this product,

but must be supplied by the operator.

SAVE THESE INSTRUCTIONS.

Page 4 For technical questions, please call 1-888-866-5797. Item 63890

Grounding

TO PREVENT ELECTRIC SHOCK AND DEATH FROM

INCORRECT GROUNDING WIRE CONNECTION:

Check with a qualified electrician if you are in doubt as to whether the outlet is properly grounded.

Do not modify the power cord plug provided with the tool. Never remove the grounding prong from the

plug. Do not use the tool if the power cord or plug is damaged. If damaged, have it repaired by a service

facility before use. If the plug will not fit the outlet, have a proper outlet installed by a qualified electrician.

Figure A: Outlets for 2-Prong Plug

1. The included Power Adapters do

not require grounding.

2. The Power Adapters may be used in

either of the 120 volt outlets shown in the

preceding illustration. (See Figure A.)

Extension Cords

Note: Do not use an extension cord with the Power Adapters.

Symbology

Double Insulated

Canadian Standards Association

Underwriters Laboratories, Inc.

VVolts

~Alternating Current

AAmperes

Page 5For technical questions, please call 1-888-866-5797.Item 63890

Specifications

DVR

Hard Drive 1TB

Video Standard NTSC

Video Codec H.264

Operating System Linux

Video I/O Input: 8 BNC

Output: 1 HDMI / 1 VGA

Audio Codec G.711

Audio I/O Input: 4 RCA

Output: 1 RCA

Recording Resolution 2048 x 1536 (3MP)

1920 x 1080 (1080P)

1280 x 720 (720P)

960 x 480 (960H)

Recording Mode Normal / Motion / Alarm

Motion Detection Selectable Area and Sensitivity Detection

PTZ Interface RS485

Network Interface RJ-45

USB Interface USB 2.0

DVR Input Rating 12V DC / 2A

Power Adapter

Rating

12V DC / 2A

Camera

Lens Type Fixed 3.6mm

Horizontal Resolution 1080P

Effective Pixels 1920H x 1080V

Night Vision Type Infrared LEDs with Low Light Sensor

Image Type Daylight: Color

Infrared: Black & White

Infrared Distance 100 ft. (Under ideal conditions. Objects may be partially or

completely obscured depending on camera position.)

Ingress Protection

Rating

IP 66 - Protected from low-pressure water jets

Video Connector BNC

Camera Input Rating 12V DC / 300 mA

Power Adapter Rating 12V DC / 2A - To power included 4 cameras.

Cable Length 60 ft.

Operating

Temperature

14°-122° F

Page 6 For technical questions, please call 1-888-866-5797. Item 63890

Components and Controls

Read the ENTIRE IMPORTANT SAFETY INFORMATION section at the beginning of this

manual including all text under subheadings therein before set up or use of this product.

DVR Front Panel

1 2

1 Green Power Indicator - glows when power is on

2 Red Hard Drive Light - flashes when recording

3 USB Port

Figure B

DVR Back Panel

7869

1 BNC Video Input 8

2 RCA Audio Input 4

3 RCA Audio Output 1

4 RJ45 LAN Ethernet Port 1

5 12VDC Power Input 1

6 USB 2.0 Port 1

7 HDMI Video Output 1

8 VGA Video Output 1

9 RS485 PTZ Connector 1

Figure C

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Part Description Qty

1 8-channel H.264 DVR 1

2 Hard Drive (pre-installed) 1

3 3.6mm wide-angle indoor/

outdoor color camera with

infrared night vision

4 60 ft. camera cable 4

5 1-to-4 way splitter power cable 1

6 12V/2A power adapter for DVR 1

Part Description Qty

7 12V/2A power adapter

for 4pc camera

8 Mouse w/ USB cable 1

9 Remote Control 1

10 AAA battery 2

11 Mounting Screw 12

12 Mounting Anchor 12

12VDC/2A Power Adapter

Power

(to DVR)

Use the Mouse to

navigate the DVR

Mouse

Note: 2 AAA

batteries included

Remote

Remote Control Functions

1 - 8 Select Channel

0Lock and Unlock Controls

ALL Toggle between single, 4

and 8 Screen Displays

MENU Open Menu

MUTE Mute

SUBMENU Open Pop-Up Menu

▲Menu Up

▼Menu Down

◄Menu Left

►Menu Right

SEL Confirm Selected Operation

◄◄ Rewind

►Play / Search Records

►► Fast Forward

●Record

ll Pause

■Stop

Video

(from Camera)

Video

(to DVR)

Power

(to Camera)

Power

(from Splitter)

Cable - 60 ft.

Screws

Anchors

Mounting Hardware

12VDC/1A Power Adapter

Power

(to Splitter)

Power Splitter Power

(from Adapter)

Power

(to Cables)

Record Serial Number Here:

Note: If product has no serial

number, record month and

year of purchase instead.

Note: Some parts are listed and

shown for illustration purposes

only, and are not available

individually as replacement parts.

Power

(from Cable)

Video

(to Cable)

Camera

Hood Lens

Page 8 For technical questions, please call 1-888-866-5797. Item 63890

Setup

Read the ENTIRE IMPORTANT SAFETY INFORMATION section at the beginning of this document

including all text under subheadings therein before set up or use of this product.

NOTICE: CHECK FEDERAL, STATE AND LOCAL SURVEILLANCE LAWS BEFORE

INSTALLING VIDEO AND/OR AUDIO SURVEILLANCE EQUIPMENT.

To change settings or set up other functions, see the Owner’s Manual & Safety Instructions

Note: Date and Time are set automatically only when system is connected to the Internet. Otherwise, Date and

Time Format can be set manually during the Startup Wizard process.

Video Input

USB Port

Power

Input

Video Output

Note:

Surge Protector

sold separately

Use Mouse to

navigate the DVR

VGAHDMI

Note: Computer Monitor

or TV and Surge Protector

sold separately

Connect and test all

equipment and camera

locations BEFORE

mounting cameras

Mount Under

Eave

Protect connections from

moisture with electrical tape

Push together and twist yellow

connectors clockwise to secure

Connect

Cameras

Audio Input

Audio

Output

Refer to Monitor or TV's owner's

manual to set the Input Source

If adding extra cameras,

use Item 63891.

Connect

Monitor

Connect

Cameras

Connect

Mouse

Connect

Power

Mount

Cameras

Connect

Remotely

Internet connectivity

required for remote viewing

LAN

A1 A2

This DVR system can be remotely

monitored by a smartphone via

the RXCamView app, available

through Google Play and Apple’s

App Store.

Note: Router sold

separately

Page 9For technical questions, please call 1-888-866-5797.Item 63890

Operation

Startup Wizard

Note: After DVR startup is completed, the Startup

Wizard will be displayed. Wizard setting menu

includes: Homepage, HDD Management, Network

Configuration, Email Configuration, Record

Schedule, and General System Configuration.

Note: You can click Cancel to skip Startup Wizard.

Check the box labeled Don’t show this window next

time if you don’t want to display Startup Wizard.

1. If the HDD is installed in the DVR for the first

time, it will be need to be formatted. Select

the HDD which you want to format, and

then click Format HDD. See Figure D

Figure D

Note: Use Overwrite option to overwrite the old

recordings on the HDD when HDD is full. For

example, if you choose the option 7 days then

only the last 7 days’ recordings are kept on the

HDD. To prevent overwriting any old recordings,

select Disable. If you have disabled this function,

please check HDD status regularly,

to make sure it is not full.

Network Configuration

Note: This menu allows you to configure network

parameters, such as PPPoE, DHCP, Static, and 3G.

The most common types are DHCP or Static. Most

likely your network type is DHCP, unless the network

is manually addressed (usually called Static).

1. If you need an authentication username

and password to the internet, then choose

PPPoE. If you want to use a mobile network

connection, then choose 3G. See Figure E.

Figure E

Email Configuration

Note: This menu allows you to configure email settings.

Go through these settings if you want to receive sytem

notifications via email when a motion is detected, HDD

becomes full, HDD is in error state, or Video Loss occurs.

Full account information for the account the emails will be

sent FROM will need to be entered, as well as the email

addresses where the emails will be sent to. See Figure F.

Figure F

Page 10 For technical questions, please call 1-888-866-5797. Item 63890

Record Schedule

Note: This menu allows you to specify when the

DVR records video and define the recording mode

for each channel. The recording schedule allows for

Normal (continuous) recording, Motion recording, and

Alarm recording. To set the recording mode, click

first on the mode button (Normal, Motion, or Alarm),

then drag the cursor to mark the slots. See Figure G.

Figure G

General System Configuration

Note: This menu allows you to configure

the general parameters of the system such

as Date, Time, Date Format, Time Format,

Language, Menu Timeouts, and Mode.

Figure H

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Live Screen

System Date and Time

Pop-up

Menu Bar

Camera Title

Status Icons

Figure I

Camera Icons

System Date & Time

Displays current system date & time

Camera Title

A-: Indicates that the camera

connected is an AHD camera

T-: Indicates that the camera connected is a TVI camera

C-: Indicates that the camera connected is a CVI camera

Status Icons

= DVR is currently recording.

(Green) = DVR is detecting motion

from the camera but not

recording.

(Red) = Camera has detected

motion and triggers recording.

(Green) = Indicates that the external

sensor device is triggered but not

recording.

(Red) = Indicates that the external sensor

device is triggered for recording.

= Indicates that the DVR cannot detect

an HDD or the HDD is not formatted.

VIDEO LOSS: Connection to the camera has been lost.

No Camera: Camera has not been

connected to the DVR.

No HDD: HDD is not installed.

Camera Quick Toolbar

PTZ control panel

Zoom In Channel color settings

Playback the recent 5 minutes recording

Record the channel manually

Manually capture an image

Pop-up Menu Bar

Click to open the Main Menu.

Click to lock/unlock the screen operation.

Click to switch to different camera views.

Click to view more layout options.

Click to switch between real time, balanced,

or smooth view. These modes influence

the displayed video quality by bit rate and

frame rate but not the recording quality.

Click to start viewing channels in a sequence.

Click to adjust volume.

Click this to start/stop cruise for a PTZ camera.

Click to playback videos.

Click to view system information.

Page 12 For technical questions, please call 1-888-866-5797. Item 63890

Live

Note: This menu allows you to

configure channel parameters.

Figure J

Channel: Select the channel you want to modify.

Channel Name: Enter the name of the channel.

Show Name: Enable to display the

channel name on the live screen.

Record Time: Disable if you do not want to

see the recording time on the channel.

OSD Position: Click Setup to determine where

you want the channel name and current date to

be displayed when you are viewing the channel.

Drag the channel name box and the date/time box

to the desired location on the channel view.

Covert: Enable if you want to hide this channel

from appearing on the Live Viewing screen.

Disabling or enabling this option does not

affect video recording on the HDD.

AHD EQ: Enable or disable AHD EQ

(Enhanced Quality) function. Configure this

parameter if you are an advanced user.

Show Time: Disable if you do not want the

current time to appear on the channel.

1. Click Setup in the Color row from Figure J

to configure video color settings. You

will see the screen shown below.

Figure K

HUE: Changes the color mix of the image.

BRIGHT: Defines how bright the

image appears on the display.

CONTRAST: Increases the difference between the

darkest black and the whitest white in the image. Modify

the contrast if the sections of the image look “greyed out”.

SATURATION: Alters how much color is displayed

in the image. The higher the saturation, the brighter

and vivid colors will appear to be. Setting this

parameter too high can degrade the image quality.

Output

Note: This menu allows you to configure

video output parameters.

Figure L

Video Output: This is the monitor that

you use for live view display.

Sequence Mode: Choose your favorite

layout from the drop-down menu for viewing

channels in a sequence on live view.

SEQ Dwell Time: Set how long you want the live

view from a channel to be displayed in a sequence.

VGA/HDMI Resolution: Select the highest resolution

your monitor/TV supports. The higher the resolution,

the more details you will see on your images. The

DVR will restart after you change the resolution.

Transparency: Decide how transparent you want

the menus to be. Choose partially transparent

(see-through) if you need to keep an eye on

happenings while adjusting settings.

Support Overscan: Check to adjust the position

of the video image on the live viewing screen.

Page 13For technical questions, please call 1-888-866-5797.Item 63890

Private Zone

Note: This menu allows you to create Privacy

Zone(s) if you want to partially cover up part of the

image. You can create up to four privacy zones in

any size and location on the channel view. These

zone(s) appear as “red box rectangle areas.” Just

click inside the default red-lined rectangle and drag

it where you want to create a privacy zone.

Figure M

1. Select the Channel where you want to set privacy

zone(s), then set Mask Area to Enable. Decide

how many privacy areas you want to set and

check the area(s) in Area Setup, and click Setup

to open the channel in full screen mode and

start marking the privacy zones See Figure Q.

Note: Depending on the number of areas you have

chosen in Area Setup, you will see areas covered with

black rectangles on the channel view. See Figure N.

2. When you have finished marking the areas,

right-click to return to the Main Menu.

Figure N

Record

Note: This menu allows you to configure

the channel recording parameters.

Figure O

Channel: Select the channel to set

its recording parameters.

Record Switch: Enable in order to allow

the video to be recorded to the HDD.

Stream Mode: Choose the recording resolution. The

available options are Mainstream and Substream.

PreRecord: If this option is enabled, the DVR starts

recording a few seconds before an event occurs. Use

this option if your primary recording type is motion-based.

Record Schedule

Note: This menu allows you to specify when the DVR

records video and defines the recording mode for

each channel. The recording schedule alternates

between Normal (continuous) recording, Motion

recording, and Alarm recording. To set the recording

mode, click first on the mode button (Normal, Motion,

or Alarm), then drag the cursor to mark the slots. The

recording schedule is valid only for one channel. If

you want to use the same recording schedule for

other channels, use the Copy To function.

Figure P

Channel: Select the channel to set

its recording parameters.

Page 14 For technical questions, please call 1-888-866-5797. Item 63890

Normal: When the time slot is marked

Green, this indicates the channel performs

normal recording for that time slot.

Motion: When the time slot is marked Yellow,

this indicates the channel records only when

a motion is detected during that time slot.

NOTE: To use the motion detection, you must enable

and configure the motion settings for the channel

in the Alarm menu. When the time slot is marked

Red, this indicates the channel records only when

the sensor is triggered during that time slot.

No Record: A time slot marked Black means that

there is no recording scheduled for the time slot.

Mainstream

Note: This menu allows you to configure the recorded

video parameters. All modifications you apply to these

settings will affect the recorded video saved into the HDD.

Figure Q

Channel: Select the channel to configure

recording-related information.

Resolution: This parameter defines how

large the recorded image will be.

FPS: This parameter defines the number of

frames per second that the DVR will record.

Bitrate Control: Select the bitrate level based

on the complexity of the scene. For a simple

scene such as a gray wall, use constant bitrate

(CBR). For a more complex scene such as a

busy street, use variable bitrate (VBR).

Bitrate Mode: If you want to set the bitrate by

yourself, then choose User-defined. If you want to

select the predefined bitrate, choose Predefined.

Bitrate: This parameter corresponds to the

speed of data transfer that the DVR will use

to record video. Recordings that are encoded

at higher bitrates will be of better quality.

Audio: Select this option if you want to record audio

along with video and have a microphone connected to

the DVR, or are using a camera with audio capability.

Substream

Note: This menu allows you to configure the settings

of a particular channel if the channel is being viewed

via remote access, for example Web Client.

Figure R

Channel: Choose the channel where

the settings are applied.

Resolution: Set the resolution.

FPS: This parameter defines the number of

frames per second at the remote session.

Bitrate Control: Select the bitrate level based

on the complexity of the scene. For a simple

scene such as a gray wall, use constant bitrate

(CBR). For a more complex scene such as a

busy street, use variable bitrate (VBR).

Bitrate Mode: If you want to set the bitrate by

yourself, then choose User-defined. If you

want to select the predefined bitrate, choose Predefined.

Bitrate: Enter manually or choose

from the drop-down menu.

Audio: Check this box if you want to hear the live

sound at the remote session. Make sure the

camera with audio capability is properly

connected to the selected channel.

Page 15For technical questions, please call 1-888-866-5797.Item 63890

Mobile Stream

Note: This menu allows you to configure the

settings of a particular channel if the channel

is being viewed via a mobile device.

Figure S

Channel: Choose the channel where

the settings are applied.

Enable: Enable to allow to use mobile

streaming on this channel.

Resolution: Set the resolution.

FPS: This parameter defines the number of

frames per second at the mobile session.

Bitrate Control: Select the bitrate level

based on the complexity of the scene. Refer

to previous two sections for criteria.

Bitrate Mode: If you want to set the bitrate by

yourself, then choose User-defined. If you

want to select the predefined bitrate, choose Predefined.

Bitrate: Enter manually or choose

from the drop-down menu.

Audio: Check box if you want to hear the live

sound at the mobile session. Make sure the

camera with audio capability is properly

connected to the selected channel.

Capture

Note: This menu allows you to configure

the snapshot capturing parameters.

Figure T

Channel: Select the channel to set

its capture parameters.

Auto Capture: Enable or disable automatic

capturing on the channel. When enabled, you

can select the snapshot capturing interval.

Stream Mode: Select the image resolution.

NOTE: When the Auto Capture is enabled, you

can select the image capturing interval.

Normal Interval: Snapshots are captured

based on normal interval.

Alarm Interval: Snapshots are captured based on

alarm interval only when a motion is detected

or sensor is triggered.

Manual Capture: Enable or disable

manual capturing on the channel.

Page 16 For technical questions, please call 1-888-866-5797. Item 63890

Capture Schedule

Figure U

Channel: Select the channel to set its

snapshot capturing schedule.

Normal: When the time slot is marked Green, this

indicates the channel is capturing snapshots

based on the Normal Interval.

Motion: When the time slot is marked Yellow, this

indicates the channel is capturing snapshots

based on Alarm Interval only when a motion is detected.

Alarm: When the time slot is marked Red, this

indicates the channel is capturing snapshots

based on Alarm Interval only when a sensor is triggered.

No Capturing: A time slot marked Black means

that there is no snapshot capturing scheduled for

the time slot.

Network Settings

Network

Note: This menu allows you to configure network

parameters, such as PPPoE, DHCP, Static, and 3G.

The most common types are DHCP or Static. Most

likely your network type is DHCP, unless the network

is manually addressed (usually called Static). If you

need an authentication username and password

to the Internet, then choose PPPoE. If you want to

use mobile network connection, then choose 3G.

Figure V

Network Type: Select the network type

you are using, from the following:

PPPoE: This is an advanced protocol that allows

the DVR to connect to the network more directly

via DSL modem.

DHCP: This is the network type when a device

on your network (usually a router) assigns

automatically all the network parameters for your DVR.

Static: Requires all the network

parameters to be filled in manually.

3G: Prior to using the mobile network, you

need to connect a 3G dongle to the DVR.

HTTP Port: This port will be used to log in remotely

to the DVR (via Web Client). If the default port 80 is

already taken by other applications, please change it.

Client Port: This is the port that the DVR will use

to send information through. If the default port

9000 is already taken by other

applications, please change it.

IP Address: The IP address identifies the DVR

in the network. It consists of four groups of

numbers between 0 to 255, separated by periods.

For example, “192.168.001.100”. You need to

enter the IP address manually only if

your network type is Static.

Subnet Mask: Subnet Mask is a network parameter

which defines a range of IP addresses that

can be used in a network. If IP address is like a

street where you live then Subnet Mask is like a

neighborhood. The subnet address also consists

of four groups of numbers, separated by

periods. For example, “255.255.000.000”. As with

IP address, you need to enter the Subnet Mask

manually only if your network type is Static.

Gateway: This address allows the DVR to access

the Internet. The format of the Gateway

address is the same as the IP Address. For example,

“192.168.001.001”. As with IP address, you

need to enter the gateway address manually

only if your network type is Static.

DNS1/DNS2: DNS1 is the primary DNS server

and DNS2 is a backup DNS server. Normally it

should be sufficient to enter the DNS1 server address.

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UPNP: If you want to log in remotely to the DVR

using Web Client, you need to complete the port

forwarding. Enable this option if your router

supports the UPnP. You need to enable UPnP

on both the DVR and router. In this case, you do not

need to manually configure port forwarding on your

router. If your router does not support UPnP, make

sure the port forwarding is completed manually.

Note: This menu allows you to configure email

settings. Please complete these settings if you

want to receive the system notifications on your

email when a motion is detected, HDD becomes

full, HDD is in error state, or Video Loss occurs.

Figure W

Email: Enable this feature.

Encryption: Enable if your email server requires the

SSL or TLS verification. If you are not sure, set to Auto.

SMTP Port: Enter the SMTP port of your email server.

SMTP Server: Enter the SMTP

server address of your email.

User Name: Enter your email address.

Password: Enter the password of your email.

Receiver 1-3: Enter the email address where you

want to receive the event notifications from the

DVR.

Interval: Configure the length of the time interval

between the notification emails from the DVR.

Note: To make sure all settings are correct, click Test

Email. The system sends an automated email

message to the receiver inboxes. If you received the

test email, it means the configuration parameters are

correct.

Email Schedule

Figure X

The color codes on email schedule

have the following meanings:

Green: Slot for Motion.

Yellow: Slot for I/O Alarm.

Red: Slot for Exception (HDD full,

HDD error, or Video Loss).

DDNS

Note: This menu allows you to configure DDNS

settings. The DDNS provides a static address

to simplify remote connection to your DVR. To

use the DDNS, you first need to open an account

on the DDNS service provider’s web page.

Figure Y

DDNS: Enable the DDNS service.

Server: Select the preferred DDNS server:

DDNS_3322, DYNDNS, NO_IP, CHANGEIP, or

DNSEXIT.

Domain: Enter the domain name you created on

the DDNS service provider’s web page. This will

be the address you type in the URL box when you

want to connect remotely to the DVR via PC.

For example: dvr.no-ip.org.

User/Password: Enter the user name and password

you obtained when creating an account on

the DDNS service provider’s web page.

After all parameters are entered, click Test

DDNS to test the DDNS settings.

Page 18 For technical questions, please call 1-888-866-5797. Item 63890

RTSP

Note: The DVR can be remotely viewed

via RTSP protocol. See Figure Z.

Figure Z

RTSP Enable: Enable/Disable

Verify: Enable/Disable

RTSP Port: Default is 554. If default port 554 is

already taken by other applications, please

change it.

Analog Channel: rtsp://IP:Port/chA/B

A: 01(ch1), 02(ch2)….16(ch16)

B: 0(main stream), 1(sub stream)

For example, the DVR IP address is 192.168.1.120,

and you want to view CH1 with mainstream,

then the RTSP address will be:

rtsp://192.168.1.120:554/ch1/0. See Figure BAA.

Figure AA

Note: RTSP user name and password is same with

DVR user name, password and permissions. Follow

the instruction to input IP and port to preview video.

FTP

Note: This menu allows you to enable FTP

function to view and load captured snapshots

from DVR to your storage device over FTP.

Figure AB

FTP Enable: Enable the feature in DVR.

Server IP: Enter your FTP server IP

address or domain name.

Port: Enter the FTP port for file exchanges.

Name/ Password: Enter your FTP

server user name and password.

Directory Name: Enter the default directory

name for the FTP file exchanges.

Test FTP: Click to test the FTP settings.

Page 19For technical questions, please call 1-888-866-5797.Item 63890

Alarm Settings

Motion

Note: This menu allows you to configure motion

parameters. A sufficient amount of difference

between frame activity is interpreted as motion.

When the motion is detected, the system can

be set to automatically initiate recording. In this

menu you can select the channels where you want

the motion detection recording to take place.

If you set the motion detection at a high sensitivity

level (“8″ is the most sensitive), then the frequency

of false alarm events increases. If the sensitivity

level is too low (“1″ is the least sensitive), you might

increase the risk that a significant motion event

will not trigger the motion detection to record.

Figure AC

Channel: Select the channel you want

to set the motion detection.

Enable: Enable or disable the function.

Buzzer: The DVR can use its internal buzzer to

emit an alarm tone. You can set the buzzer

duration in seconds when the motion is detected.

Sensitivity: Set the sensitivity level.

Area: To setup motion area, click Setup.

Note: By default, the whole screen is marked

for motion detection (red blocks).

To disable the motion detection on an area:

1. Click the grid cursor and then drag the

mouse to highlight the scope to unmark

the area (transparent block).

2. After setting is completed, right click the

mouse button to return and click Save

to make the area setup effective.

Post Recording: You can set how long after an

event occurs that the DVR will continue to

record. The default recording length is 30

seconds but it can be set higher, up to 5

minutes.

Alarm Out: Optional function. If your DVR

connects to an external alarm device, you can

set it to emit an alarm tone.

Latch Time: To configure the external

alarm time when motion is detected.

Show Message: Check the box to display “M”

icon on the screen when motion is detected.

Send Email: Receive an auto-email

when the motion is detected.

Full Screen: When this function is enabled and a

motion is detected in a channel, you will see that

channel in full screen.

Analog Channels: Here you can select which

channels you want to include to the

motion detection. If the motion is detected, the

recording will start immediately on those channels.

Page 20 For technical questions, please call 1-888-866-5797. Item 63890

Alarm

Note: This is an optional function. If the DVR

you purchased doesn’t connect to external

sensor I/O alarm devices, you will not find

this section in your DVR OSD menu.

Figure AD

Alarm In: User may set four groups of alarm inputs.

Alarm Type: There are 3 types for your choice:

Normally-Open, Normally-Close, and OFF.

Choos one to match your sensor type, or Choose

OFF to close the sensor trigger function.

Latch Time:Set how long the buzzer will sound when

an external sensor is triggered: 10s, 20s, 40s, or 60s.

Buzzer: The DVR can use its internal buzzer to

emit an alarm tone. You can set the buzzer

duration in seconds when a sensor is triggered.

Post Recording: Set how long alarm record

will last when alarm ends: 30s, 1minute,

2minutes, or 5minutes.

Alarm out: Enable external alarm device to emit

an alarm tone when a sensor is triggered.

Show Message: Display the alarm messages

on the screen when sensor is triggered.

Send Email: Set to send email to specified

email when sensor is triggered.

Full Screen: When sensor is triggered, the

corresponding channel will be switched to the full

screen mode.

Analog Channels: Select which channels

you want to record when sensor is

triggered.

PTZ Linkage

Note: After connecting the PTZ cameras, you can

set the linkage between PTZ cameras and Motion

Alarm and/or external I/O sensor alarm. This function

lets you turn your PTZ camera’s focus to the preset

point when a motion or I/O alarm happens.

Figure AE

Channel: Select the channel to set.

Switch: Enable or disable the PTZ linkage function.

Alarm Type: Choose what kind of alarm

will trigger the PTZ linkage function.

PTZ: Associates the PTZ camera with preset

points. View preset point at 5.8.3.1 PTZ control.

Page 21For technical questions, please call 1-888-866-5797.Item 63890

Record Search & Backup

General

Figure AF

1. Select the channel & the recording type

(All / Normal / Alarm (including preset

point & IO) / Motion / IO / Manual).

2. Determine the recording date.

3. Click Search.

4. Select the recording from the table.

NOTE: Dates marked with orange

triangles have video recordings.

5. Select the channels you want to playback.

6. Modify the start time and end time if

necessary and then click Play.

Events

Note: This section is used to check the

recording file lists and make backup.

Figure AG

1. Select the recording Date & Time.

2. Select the Channel and Type (All / Normal /

Alarm [including Motion & IO] / Motion / IO).

3. Click Search.

4. If you want to make backup for all recording

files you had searched, click Quick Backup.

5. If you want to make backup for individual files,

select the recording list(s) from the table.

6. If you want to move to a different page,

click << or >>. Or input an individual page

number, then click to jump to the page.

7. After selecting the files, insert the USB drive with

enough free space and click Backup to start the

backup. DO NOT REMOVE THE USB DRIVE

WHILE THE BACKUP IS IN PROGRESS. There

are 3 types of file formats for your backup files:

original H.264, AVI and MP4. The total size of the

backup files will be displayed. See Figure AH.

Figure AH

8. If you want to Lock the recoding files, tick

the checkbox after the files. The locked

files will be protected and unable to be

overwritten by the HDD Overwrite function.

Page 22 For technical questions, please call 1-888-866-5797. Item 63890

Picture

Note: This section is used to view the

captured pictures and make backup.

Figure AI

1. Select the recording Date & Time.

2. Select the Channel and Type (All / Normal / Alarm

[including Motion & IO] / Motion / IO /Manual).

3. Click Search.

4. If you want to make backup for all captured

images you had searched, click Quick Backup.

5. If you want to make backup for individual

files, select the picture lists from the table.

6. If you want to move to a different page,

click << or >> to move to previous or next

page. Or input an indiviual page number,

then click to jump to the page.

7. After selecting all files, click Backup to

start the backup. REMEMBER TO FIRST

INSERT USB DRIVE AND DO NOT REMOVE

IT UNTIL BACKUP IS FINISHED.

Note: Due to the system limitation, a max of 500

captured pictures will be searched & shown. If

you want to view a captured picture, please double

click a picture from the list and the system view

will turn to picture play mode. See Figure AJ.

Right click your mouse to exit the play mode.

Figure AJ

Backward Play, click

twice to pause

Forward Play, click

twice to pause

Move to previous page

Move to next page

Single picture display

Quad pictures display

Nine pictures display

Page 23For technical questions, please call 1-888-866-5797.Item 63890

Playback Video Recordings

Figure AK

1. Recording Calendar: Dates marked with

orange triangles have recordings.

2. Playback Type: Select the playback type among

General, Events, Picture & Sub-periods

3. Channels: Check the channels to playback.

4. Time Bar: The color indicates

the video recording type:

- Motion recording (Yellow)

- Smart recording (Dark Green)

- Normal recording (Green)

- I/O sensor recording (Blue)

- Alarm recording (Red)

5. Time Frame: Select Playback timeline.

6. Smart Search: Please see more in the

following Smart Search section.

7. Recording Type Indicator: Motion,

Smart, Normal, IO & Alarm.

8. Recording Playback Screen: Video

recordings from selected channels.

9. Playback Control Bar:

Smart Search

Note: Use this function to find motion within

a specific area of the recording. Only one

channel can be searched at a time. (It supports

to search a single channel every time.)

1. Select a channel to playback in full screen.

2. Click the smart search icon and the system

will enlarge the channel into full screen and

display the Smart Search Quick Toolbar. See

Figure AL. You can move the toolbar by

dragging the vertical bar icon on the left.

Figure AL

3. Use the cursor to mark the area on the channel

where you want to find motion or click

to search motion all over the screen.

Figure AM

4. Click to start search.

5. As a result of Smart Search, you will see the

motion-based recording(s) on the channel

Time Bar marked with Dark Green lines.

Page 24 For technical questions, please call 1-888-866-5797. Item 63890

Trim Video

Note: Use this function if you need to backup

a particular section of the video recording.

1. Connect a USB flash drive to the DVR.

2. Double-click on the channel (to display in full screen

during video playback) that you wish to backup.

3. Click on the Time Bar to mark the beginning

of the video footage you wish to backup.

4. Click to start selecting the footage See Figure AN.

Figure AN

5. Click on the Time Bar to mark the end of the video

footage you wish to backup. The marked up area is

now displayed within the red arrows. See Figure AO.

Figure AO

6. Click to save the footage.

Figure AP

7. A video type selection message appears, as

below. Select the file format and click Save.

Figure AQ

Time Frame

Note: During video playback, the time bar is

displayed in 24 Hours (00:00~24:00) by default.

Figure AR

Note: You can shorten the time bar to be displayed

in 2 Hours, 1 Hour or 30 Minutes in order to

make an accurate position to the time bar.

Figure AS

Sub-periods Playback

Note: This function will allow you to divide a

recording video into average separate segments

and play together in the same screen.

1. In the video playback interface, choose Sub-

periods from Playback Type section.

2. Select a channel that you want to play.

3. Choose the Split Screens. If you have a 4

Channel DVR, the max number of split screens

will be 4. For an 8 channel DVR, 8 screens.

For a 16 channel DVR, 16 screens.

For example, if the video you want to play is 60

minutes in length, and the split screen is 4, the

video will be divided in to 4 segments, and each

segment will be 15 minutes in length. All 4 segments

will be played in the same screen. See Figure AT.

Figure AT

Page 25For technical questions, please call 1-888-866-5797.Item 63890

Play Backup Files

1. Install the Video Player software in the CD drive

of a Windows 7 computer and run program.

Figure AU

2. Copy the backup files to your computer.

3. Click + or “Open File” button to add files. (RF, AVI,

Mp4, 264 & 265 files are supported.) See Figure AV.

Figure AV

Function Descriptions:

4. Play: Play file

5. Pause: Pause

6. Stop: Stop playback

7. Frame Forward: Step forward by frame

8. Slow forward: Play at 8x, 4x, 2x,

1x, 1/2, 1/4, 1/8, and 1/16 speed

9. Fast forward: Play at 16x, 8x, 4x,

2x, 1x, 1/2x, 1/4x, 1/8x speed

10. Open file/Open Directory

11. Expand/pack up the list

12. Screenshot: Save path: C:\Users\

Administrator\VideoPlayer\picture

13. Cut: Save path: C:\Users\

Administrator\VideoPlayer\video

14. Full screen display

15. Never on top

16. Always on top

17. On top during playing

18. Adjust volume

19. Window Division

20. 1/4/9/16 channels optional.

21. Add folder or file

22. Playback mode, Single, Order,

Repeat one, Repeat ALL are optional

23. Delete all files in the list

24. Search File

25. Language/Settings

Basic Settings: Set on-Top mode

Figure AW

Capture Settings: Set path to save images

Figure AX

Page 26 For technical questions, please call 1-888-866-5797. Item 63890

Device

HDD

Note: This menu allows you to check & configure

the internal HDD that the DVR uses for saving

recordings. You need to format the HDD both

at the first startup, and if it is ever replaced.

Figure AY

1. To format HDD: Select the HDD you want to format

and then click Format HDD. See Figure AY.

2. To start formatting, enter your user name and

password and then click OK to confirm.

Note: Overwrite: Use this option to overwrite the old

recordings on the HDD when HDD is full. For example, if

you choose 7 days then only the last 7 days’ recordings

are kept on the HDD. To prevent overwriting any old

recordings, select Disable. If you have disabled this

function, please check the HDD status regularly, to make

sure it is not full. Recording will be stopped if HDD is full.

Note: Record on eSATA: This menu is only

displayed when your DVR has an eSATA port on

the rear panel. It will record the video to an external

eSATA HDD to enhance your HDD capacity.

Note: If the eSATA recording function is enabled,

eSATA backup function will be disabled.

S.M.A.R.T.

Note: This function will help to check the HDD health.

Please note that your DVR may not have this function.

Figure AZ

Note: If you want to continue using the HDD even after

S.M.A.R.T finds an exception, check the box marked

Self-check not passed, continue to use the HDD.

Select HDD ID, then Self-check Type, then Check to

start the test. Self-check State will display the result.

Note: If an HDD S.M.A.R.T error is found, the HDD can

still be used, but at the risk of losing video recording.

Replacing with a new HDD is recommended.

Page 27For technical questions, please call 1-888-866-5797.Item 63890

PTZ Setup & Control

Note: This menu allows you to configure the PTZ

(Pan-Tilt-Zoom) settings for the dome camera.

Figure BA

1. Channel: Choose a channel with a

dome camera connected.

2. Protocol: Choose the communication protocol

between the PTZ-capable camera and DVR. If

your camera has UTC (Up the Coax) function, you

can choose COAX1 or 2 to display your camera

OSD menu or control the UTC PTZ function.

3. Baudrate: The speed of the information sent

from the DVR to the PTZ-capable camera.

Make sure it matches the compatibility

level of your PTZ-capable camera.

4. DataBit / StopBit: The information between

the DVR and PTZ-capable camera is sent in

individual packages. The DataBit indicates the

number of bits sent, while the EndBit indicates

the end of the package and the beginning of

the next (information) package. The available

parameters for DataBit are: 8, 7, 6, 5. The

available parameters for the StopBit are 1 or 2.

5. Parity: For error check. See the documentation of

your PTZ-capable camera, to configure this setting.

6. Cruise: Enable to allow to use the Cruise

mode. In order to use the Cruise mode,

set a number of preset points.

7. Address: Set the command address of the PTZ

system. Please note that each PTZ-capable camera

needs a unique address to function properly.

PTZ Control

Note: After finishing PTZ setup, you can use the

PTZ function to control your PTZ camera.

1. Click any channel on the Live Viewing screen

to open Camera Quick Toolbar, and click

the PTZ control icon. See Figure BB.

Figure BB

2. The PTZ control panel will be displayed.

See Figure BC. Click to activate

PRESET points setup page.

Figure BC

Page 28 For technical questions, please call 1-888-866-5797. Item 63890

Cloud Storage

Note: This menu allows you to see what is

happening on your camera at any given time.

Uploading the snapshots can be based on a

time interval or when motion is detected.

Figure BD

Cloud Storage: Enable to allow cloud settings.

Cloud Type: Only Dropbox cloud

storage is supported currently.

Channel: Select the channels where you want

to upload the snapshots to Dropbox.

Time trigger: Set the image uploading interval. Set

OFF if you want to use motion baseduploading.

Motion Detection: Enable if you want to upload

snapshots to Dropbox when the camera detects a motion.

Drive Name: Enter the cloud storage name for your DVR.

Activate Cloud: Click to activate the cloud

function. An activation email will be sent

to the Receiver email account.

Advanced E-mail Setup: Click to

configure your email settings.

Upgrade Cloud Storage: Click to upgrade

the current cloud storage service.

To start uploading snapshots:

1. Enable Cloud Storage and configure

Cloud settings for channel(s).

2. Configure advanced e-mail settings

in Advanced E-mail Setup.

3. Click Activate Cloud and wait for

the verification email.

4. Click Activate Cloud in Dropbox

link on verification email.

NOTE: Make sure to check your email and follow the link

to complete cloud storage activationwithin 3 minutes.

5. Enter your Dropbox account credentials.

Setup of the Cloud service is now complete. If you

encountered any problems while activating the

Cloud service, please repeat steps from 3 to 5.

System

General

Figure BE

Date/Time: Enter the date and time manually.

Note: For date/time automation over

the Internet, enable NTP.

Date Format: Set the date format here.

Time Format: Set the time format here.

Language: Choose the OSD language.

Video Format: Choose video format between

NTSC and PAL. If picture is flickering or has

only black screen, format may be incorrect.

Menu Timeouts: Set the time that the DVR will

exit the menus when they are not in use.

Mode: DVR. This mode will

focus on basic analog cameras.

Show Wizard: Check if you want the Startup Wizard

to reappear each time you start up the DVR.

Page 29For technical questions, please call 1-888-866-5797.Item 63890

DST

Figure BF

DST: Enable if Daylight Saving Time

(DST) is observed in your region.

Time Offset: Select the amount of time to offset for DST.

Daylight Saving Time: Choose to set the

daylight saving time in weeks or in days.

Start Time/End Time: Set the start time

and end time for daylight saving.

NTP

Note: NTP stands for Network Time Protocol.

This feature allows you to synchronize the date

and time automatically over the Internet. DVR

needs to be connected to the internet.

Figure BG

Note: Enable if you want the DVR to update

the date and time automatically.

Server Address: Select the NTP

(Network Time Protocol) server.

Time Zone: Select the Time Zone in your location.

Update Time: Click here to update the

system date and time immediately.

Note: When NTP function is enabled, system will

update the system time at 00:07:50 every day,

or every time when the system is started up.

Users

Note: This menu allows you to configure

the user login information.

Figure BH

1. To enable/disable the user account, modify the

user name and password, click on the user account

you wish to edit, then click Edit. See Figure BI.

Figure BI

2. To modify user access permissions, click on

the user account you wish to modify, then click

Permission. The user in Admin level has all

permissions to the system. After modifying the

permissions, click Save to save the modifications.

Figure BJ

Page 30 For technical questions, please call 1-888-866-5797. Item 63890

Info

Note: This menu allows you to view the summary of

the system, channel information & record information.

Figure BK

Device Name: Enter the desired name for your

DVR. The name can include both letters and

numbers.

Device ID: Enter the desired ID for your DVR. The

device ID is used to identify the DVR, and can

only be composed of numbers, and cannot be the

same with other IDs when multiple DVRs are

connected in the same network.

MAC Address: Display the MAC address of the

DVR. When multiple DVRs are connected to the

same network, each DVR must have a unique MAC

address to ensure that the DVR can connect

to the network.

Note: If your DVR supports P2P function, you will find

a QR code in the info page. You can scan this QR

code using the mobile app to remotely access DVR.

Channel Info: View the information

summary on the channels.

Record Info: View the recording information

summary by channel, record state, stream type,

FPS, bitrate, and resolution.

Log

Note: This menu allows you to view a

list of events of system operation.

Figure BL

1. To search for a log, enter the start time/end time

in the respective fields and click Search.

2. To display log details, double-click on the item.

3. To backup a log entry, connect an external USB disk

to the DVR, click on the log event and click Backup.

4. Log Type: Select the log type.

5. Start Time/End Time: Specify the start and end

date/time of the logs you want to review and/or

save on an external USB storage device. Click

Search. The logs will be listed on the table.

Page 31For technical questions, please call 1-888-866-5797.Item 63890

Advanced

Note: This menu allows you to configure

automatic system maintenance, load factory

defaults, update the firmware settings, etc.

Maintain

Figure BM

Default User: If you want to login to the DVR

automatically for live view after each startup, then

only an administrator user account

can be set for auto login.

Auto Reboot: Set Enable to reboot

the DVR based on a schedule.

Reboot: Set the rebooting schedule

based on day, week, or month.

Update: Click to load the update file and then

upgrade the firmware. DO NOT power off

the DVR or remove the USB during the upgrading.

Load Settings: Select this option to import the

setting that you have saved earlier, using the

Save Settings function.

Load Default: Use this feature to restore the

factory default settings of the DVR. It is

recommended to load defaults for all

options, after upgrading the firmware.

Save Settings: Select this option to save the DVR

current settings, such as the video recording

settings, network configurations, etc. to the USB device.

Events

Note: This menu allows you to set the type of events

that you want the DVR to notify you about.

Figure BN

Event Type: Select the event type. Options are:

Disk Full: When HDD is full.

Disk Error: If HDD is not detected properly.

Video Loss: If camera is not detected properly.

Enable: Check the box to enable

the monitoring of the event.

Show Message: Check the box to display a

message on the screen when Disk Full, Disk

Error, or Video Loss event happens.

Send Email: Let the DVR to send you an

auto-email when an event occurs.

Alarm Out: Click to enable the external alarm

device to sound. This is an optional function.

Latch Time: Determine how long the external sensor

alarm device to sound (10s, 20s, 40s, 60s).

Buzzer: Set the buzzer duration when the event occurs

(Off/10s/20s/40s/60s). To disable buzzer, select OFF.

Page 32 For technical questions, please call 1-888-866-5797. Item 63890

Shutdown

1. Manually turn off or reboot the DVR. See Figure BO.

Figure BO

Note: You will need to input your user name

and password to complete the operation.

Page 33For technical questions, please call 1-888-866-5797.Item 63890

Remote Access

System Environment Requirements

Web Plugin Download and Installation

For IE/Chrome/Firefox users:

1. Launch Explorer on your PC and enter the DVR static

IP address or DDNS domain name (Host Name) you

have set on the DVR in the URL box. The first time

you run the web client, the system will install the

web client plugin. Click download to download the

plugin and install to your computer. See Figure BP.

Figure BP

2. After installing the plug-in, close & relaunch

your browser and repeat step 1 to open the

to login to the web client. See Figure BQ.

Figure BQ

Note: If you use Google Chrome, please use Version

V41 or below. If you use V42 to V44, you need

to enable NPAPI plugins. Please enter chrome://

flags/#enable-npapi on URL bar to find and enable

NPAPI. The system does not support V45 or above.

For Mac/Safari users:

1. Launch Safari on your Mac and enter the DVR static

IP address or DDNS domain name (Host Name)

that you have set on the DVR in the URL box.

Figure BR

2. Download the plug-in “SurveillanceClient.

dmg,” locate the downloaded file and

double click it. See Figure BS.

Figure BS

3. Click on Continue then Install. Enter user name

and password for Mac computer, click on Install

Software, then Close to finish installation.

Figure BT

4. Close Safari and repeat Step 1 to

open the Web Client login page.

Page 34 For technical questions, please call 1-888-866-5797. Item 63890

Web Client Manager

Live Interface

Note: This is the first screen that opens after

you have logged in to the Web Client. Here you

can open or close live preview, record video to a

local computer manually, take snapshots of the

screens, PTZ control, color adjustment, etc.

Figure BU

Preview is closed. Click to open live preview.

Preview is opened, click to close live preview.

Unable to open live view, because

camera is not connected to this channel.

Click to record the channel to computer

The channel is being recorded to computer

Click to take a snapshot of the channel

Note: Right-click on a channel picture to

select the picture quality. See Figure BV.

Figure BV

Page 35For technical questions, please call 1-888-866-5797.Item 63890

Playback

Note: You can search & play recorded files

stored on the HDD inside the DVR, and save

the result to the local directory on your PC.

Figure BW

Note: Download video clips from the DVR to

your local computer by clicking the icon.

Remote Setting

Note: This mode will allow you to remotely

configure the settings of the DVR.

Figure BX

Note: At the Local Settings screen, find

specific setting modes. See Figure BY.

Figure BY

Record Path: Set the path to save manual

recordings on your PC’s local drive.

Download Path: Set the path on your PC’s local

drive where you want to download recordings

from the DVR.

Snapshot Path: Set the path to save manual

snapshots on your PC’s local drive.

Save: Click Save to save the modifications.

File Type: Choose your preferred file

type for manual recordings.

Interval: Determine the maximum

length of manual recordings.

Page 36 For technical questions, please call 1-888-866-5797. Item 63890

Remote Access from Mobile Devices

Note: This DVR allows for remote access via mobile

devices based on Android & iOS operating systems.

1. Use the QR codes included on the top of the DVR

to download the RXCamView app from Google

Play Store (for android devices) or App Store (for

iOS devices). Once downloaded, install the app.

2. Open the app. It will display the live

view screen, as in Figure BZ.

Figure BZ

3. Press the icon to open device list page,

then press + to add device. See Figure CA.

Figure CA

4. Press “Manual” and input the DVR

information. See Figure CB.

Figure CB

Device Name: Input the name you want to display.

-Device ID: For P2P connection.

-IP/DOMAIN: IP address or Domain name of the DVR.

Device ID/IP Address: Input the P2P ID or IP

address/Domain name. You can use the icon

to scan the P2P QR code and add a device.

Media Port: Input the media port in DVR network setting.

User Name / Password: Input the user

name & password of the DVR.

Channels: System will display the number of

channels of the DVR after connected.

5. After all settings have been completed,

press Save. The app will then show the

Live View display. See Figure CC.

Figure CC

Page 37For technical questions, please call 1-888-866-5797.Item 63890

Note: Use the icon to open the Menu list

where you can check & configure the live view,

playback, local recorded videos, captured

pictures, push alarm notifications, Device

manager, Local Setting & Help documents.

Figure CD

Page 38 For technical questions, please call 1-888-866-5797. Item 63890

Troubleshooting

Problem Likely Solutions

The system does not detect the HDD. Check that the power supply, data cord, and power

cables are properly connected. Double-check that

the HDD is properly supported by system.

User forgot their password. Consult with Cobra technical personnel. Try to make

password easy to remember and relatively safe.

Abnormal or nonexisent video signal after

connecting DVR and camera together.

Check network cable at DVR side to see if cable

is firmly connected and in good condition, or to

check if NTSC or PAL is selected consistently.

Prevent DVR from being affected by heat. Place DVR in a place with good air circulation

and away from heat sources to ensure

stability and health of the item.

Remote Control won’t work. Make sure to aim remote control at IR receiver on

front panel during use. Also, check condition of

batteries and see if remote itself is not broken.

User wants to take HDD from their

PC and install it in DVR.

All HDDs supported by the system will work. However,

once DVR runs, data on your HDD will be lost.

User wants to playback while recording. This is ok. The system supports this function.

User wants to clear some records from the DVR’s HDD. Due to file security, user may not clear parts of records.

To remove all records, user must format HDD.

Cannot log in DVR client. Check to see if network settings are correct

and RJ-45 port is functional. Make sure

account and password are correctly input.

Cannot find any records during playback. Check to see that data line for HDD is ok and system

time is properly adjusted. Try a few times and restart.

DVR cannot control PTZ. Check for the following errors: PTZ in the front side is

malfunctioned. Setting, connection, and installation of

PTZ are incorrect. PTZ setting is incorrect. Protocol or

address of PTZ decoder does not match that of DVR.

Dynamic detection will not work. Check that the motion detection time and regional settings

are correct, and that sensitivity is not set too low.

Alarm will not work. Check that alarm setting, alarm connection,

and input signals are correct.

Buzzer goes off persistently. Check alarm setting to determine if motion

detection is enabled, object motion is detected all

the time, and I/O alarm is set as Always Off.

User cannot stop recording by pressing “Stop” or

clicking “Stop Recording” in the context menu.

Change recording setting to No Record. To

stop Startup recording, change record mode to

scheduled recording or manual recording. Set

channel as Off status in Record setting.

Page 39For technical questions, please call 1-888-866-5797.Item 63890

Maintenance and Servicing

1. To shut down DVR, first shut down the system and

then turn off the power. Do not turn off the power

directly or HDD data will be lost or damaged.

2. Please keep DVR away from heat sources or places.

3. Clean the internal dust regularly. Make sure DVR is

well ventilated so as to ensure good heat dissipation.

4. Please do not hot plug audio and video cables,

or cables connected to ports like RS-232 or RS-

485. Otherwise the ports will be damaged.

5. Please check the HDD cable and data

cable regularly to see if they are aging.

6. Please prevent the audio and video signals of

the DVR from being interfered with by other

electronic devices, and prevent the HDD from

being damaged by static electricity and induced

voltage. If the network cable is frequently

disconnected and reconnected, it is suggested

that the connecting line be replaced regularly,

or the input signal may be unstable.

FCC STATEMENT

Note: This equipment has been tested and found to comply with the limits for a Class

A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to

provide reasonable protection against harmful interference when the equipment is

operated in a commercial environment. This equipment generates, uses and can

radiate radio frequency energy and, if not installed and used in accordance with the

instruction manual, may cause harmful interference to radio communications. Operation

of this equipment in a residential area is likely to cause harmful interference in which

case the user will be required to correct the intereference at his own expense.

Limited 90 Day Warranty

Harbor Freight Tools Co. makes every effort to

assure that its products meet high quality and

durability standards, and warrants to the original

purchaser that this product is free from defects

in materials and workmanship for the period

of 90 days from the date of purchase. This

warranty does not apply to damage due directly

or indirectly, to misuse, abuse, negligence or

accidents, repairs or alterations outside our

facilities, criminal activity, improper installation,

normal wear and tear, or to lack of maintenance.

We shall in no event be liable for death,

injuries to persons or property, or for incidental,

contingent, special or consequential damages

arising from the use of our product. Some

states do not allow the exclusion or limitation

of incidental or consequential damages, so the

above limitation of exclusion may not apply to

you. THIS WARRANTY IS EXPRESSLY IN LIEU

OF ALL OTHER WARRANTIES, EXPRESS

OR IMPLIED, INCLUDING THE WARRANTIES

OF MERCHANTABILITY AND FITNESS.

To take advantage of this warranty, the product

or part must be returned to us with transportation

charges prepaid. Proof of purchase date and an

explanation of the complaint must accompany the

merchandise. If our inspection verifies the defect,

we will either repair or replace the product at our

election or we may elect to refund the purchase

price if we cannot readily and quickly provide

you with a replacement. We will return repaired

products at our expense, but if we determine

there is no defect, or that the defect resulted from

causes not within the scope of our warranty, then

you must bear the cost of returning the product.

This warranty gives you specific legal

rights and you may also have other

rights which vary from state to state.

3491 Mission Oaks Blvd. • PO Box 6009 • Camarillo, CA 93011 • 1-888-866-5797

Manual For The 63890 8 Channel Surveillance DVR With 4 HD Cameras And Mobile Monitoring Capabilities

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