Alcatel 1 Manual

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For more information on how to use the phone, please go to www.alcatelmobile.com and download the
complete user manual. Moreover, on the website, you can also find answers to frequently asked questions,
upgrade the software via Mobile Upgrade, and so much more.

4.2

Note:
This is a user manual for Alcatel 1 5033O.

Table of Contents

5	Calendar, Clock, and Calculator............................. 60
5.1 Calendar.............................................................60
5.2 Clock...................................................................62
5.3 Calculator...........................................................65
6

Getting connected.................................................... 66
6.1 Connecting to the internet............................66
6.2 Connecting to a Bluetooth device...............69
6.3 Connecting to a computer via USB.............71
6.4	
Sharing your phone's mobile data
connection.........................................................71
6.5 Connecting to virtual private networks.....72

7

Multimedia applications.......................................... 75
7.1 Camera...............................................................75
7.2 Gallery................................................................79

8

Others..........................................................................83
8.1 Radio...................................................................83
8.2 Other applications ..........................................86

9

Google applications.................................................. 87
9.1 Chrome...............................................................87
9.2 Gmail...................................................................87
9.3 Maps Go............................................................88
9.4 YouTube Go.......................................................88
9.5 Play Store...........................................................88

Safety and use...................................................................... 5
Radio waves........................................................................ 12
Licenses................................................................................ 20
General information.......................................................... 21
1

2

Your mobile.................................................................24
1.1 Keys and connectors.......................................24
1.2 Getting started.................................................27
1.3 Home screen.....................................................30
Text input....................................................................40
2.1 Using the onscreen keyboard.......................40
2.2 Text editing........................................................42

3	Call, Call log and Contacts...................................... 43
3.1 Call......................................................................43
3.2 Call log................................................................49
3.3 Contacts.............................................................50
4	Messaging...................................................................57
4.1 Write a new message.....................................57
1

Manage messages...........................................59

2

9.6

Play Music.........................................................89

10 Settings........................................................................90
10.1 Network & connection...................................90
10.2 Display................................................................92
10.3 Security & location..........................................92
10.4 Battery................................................................92
10.5 Smart Manager.................................................93
10.6 Advanced Features..........................................93
10.7 Storage...............................................................93
10.8 Apps & notifications.......................................93
10.9 Sound.................................................................93
10.10 Users & accounts..........................................94
10.11 Google..............................................................94
10.12 Accessibility....................................................94
10.13 System.............................................................94
11	Making the most of your phone............................ 97
11.1 FOTA Upgrade..................................................97
12 Accessories.................................................................98
13 Warranty......................................................................99
14 Recycling.....................................................................99
15 Troubleshooting...................................................... 100
16	Specifications.......................................................... 109

3

This product meets applicable national
SAR limits of 1.6 W/kg. The specific
maximum SAR values can be found on
Radio waves section.
www.sar-tick.com When carrying the product or using it
while worn on your body, either use an
approved accessory such as a holster or
otherwise maintain a distance of 10 mm
from the body to ensure compliance
with RF exposure requirements. Note
that the product may be transmitting
even if you are not making a phone call.
PROTECT YOUR HEARING
To prevent possible hearing damage, do not

listen at high volume levels for long periods.
Exercise caution when holding your phone near
your ear while the loudspeaker is in use.
4

Safety and use................................
We recommend that you read this chapter carefully
before using your phone. The manufacturer disclaims
any liability for damage, which may result as a
consequence of improper use or use contrary to the
instructions contained herein.

TRAFFIC SAFETY:
Given that studies show that using a phone while
driving a vehicle constitutes a real risk, even when the
hands-free kit is used (car kit, headset...), drivers are
requested to refrain from using their phone when the
vehicle is not parked. Check the laws and regulations
on the use of wireless phones and their accessories
in the areas where you drive. Always obey them. The
use of these devices may be prohibited or restricted in
certain areas.

CONDITIONS OF USE:
• You are advised to switch off the phone from time to
time to optimize its performance;
• Remember to abide by local authority rules of mobile
phone use on aircrafts;

5

• If your phone is a unibody device, where the back
cover and battery are not removable, dissembling
the phone will void your warranty. Disassembling
the phone can cause bodily injury if the battery is
punctured;
• Always handle your phone with care and keep it in a
clean and dust-free place;
• Do not allow your phone to be exposed to adverse
weather or environmental conditions, such as
moisture, humidity, rain, infiltration of liquids, dust,
sea air, etc. The manufacturer’s recommended
operating temperature range is -10°C (14°F) to
+55°C (131°F). At over 55°C (131°F), the legibility of
the phone’s display may be impaired, though this is
temporary and not serious;
• Do not open, dismantle, or attempt to repair your
phone yourself;
• Do not drop, throw, or bend your phone;
• Use only batteries, battery chargers, and accessories
which are recommended by TCL Communication Ltd.
and its affiliates and are compatible with your phone
model. TCL Communication Ltd. and its affiliates
disclaim any liability for damage caused by the use of
other chargers or batteries;
• Your phone should not be disposed of in a municipal
waste. Please check local regulations for disposal of
electronic products;
6

• Remember to make backup copies or keep a written
record of all important information stored on your
phone;
• Some people may suffer epileptic seizures or blackouts
when exposed to flashing lights, or when playing video
games. These seizures or blackouts may occur even if
a person never had a previous seizure or blackout.
If you have experienced seizures or blackouts, or if
you have a family history of such occurrences, please
consult your doctor before playing video games on
your phone or enabling a flashing-lights feature on
your phone;
• Parents should monitor their children’s use of video
games or other features that incorporate flashing
lights on the phones. All persons should discontinue
use and consult a doctor if any of the following
symptoms occur: convulsion, eye or muscle twitching,
loss of awareness, orientation, or movements.

PRIVACY:
Please note that you must respect the laws and
regulations in force in your jurisdiction or other
jurisdiction(s) where you will use your phone regarding
taking photographs and recording sounds with your
phone. Pursuant to such laws and regulations, it may
be strictly forbidden to take photographs and/or to
record the voices of other people or any of their
personal attributes, and reproduce or distribute them,
as this may be considered to be an invasion of privacy.
It is the user's sole responsibility to ensure that prior
authorization has been obtained, if necessary, in order
to record private or confidential conversations or take
a photograph of another person; the manufacturer, the
seller or vendor of your phone (including the carrier)
disclaim any liability which may result from improper
use of the phone.

BATTERY:
For a non-unibody device:
Observe the following precautions:
• Do not attempt to open the battery (due to the risk
of toxic fumes and burns);
• Do not puncture, disassemble, or cause a short
circuit in a battery;

7

8

• Do not burn or dispose of a used battery in household
rubbish or store it at temperatures above 60°C
(140°F).
Batteries must be disposed of in accordance with
locally applicable environmental regulations. Only
use the battery for the purpose for which it was
designed. Never use damaged batteries or those not
recommended by TCL Communication Ltd. and/or its
affiliates.
For a non-unibody device with a non-removable
battery:
Observe the following precautions:
• Do not attempt to eject, replace or open the battery;
• Do not puncture, disassemble, or cause a short
circuit in the battery;
• Do not burn or dispose of your phone in household
rubbish or store it at temperature above 60°C
(140°F).
Phone and battery must be disposed of in accordance
with locally applicable environmental regulations.
For a unibody device:
Observe the following precautions:
• Do not attempt to open the back cover;
• Do not attempt to eject, replace, or open battery;
• Do not puncture the back cover of your phone;

• Do not burn or dispose of your phone in household
rubbish or store it at temperature above 60°C
(140°F);
Phone and battery as a unibody device must be disposed
of in accordance with locally applicable environmental
regulations.
This symbol on your phone, the battery, and the
accessories means that these products must be
taken to collection points at the end of their life:
• Municipal waste disposal centers with specific bins
for these items of equipment;
• Collection bins at points of sale.
They will then be recycled, preventing substances
being disposed of in the environment, so that their
components can be reused.
In European Union countries:
These collection points are accessible free of charge.
All products with this sign must be brought to these
collection points.
In non-European Union jurisdictions:
Items of equipment with this symbol are not to be
thrown into ordinary bins if your jurisdiction or your
region has suitable recycling and collection facilities;
instead they are to be taken to collection points for
them to be recycled.

9

10

In the United States you may learn more about CTIA’s
Recycling Program at http://www.gowirelessgogreen.
org/
CAUTION: RISK OF EXPLOSION IF BATTERY IS
REPLACED BY AN INCORRECT TYPE. DISPOSE
OF USED BATTERIES ACCORDING TO THE
INSTRUCTIONS.
WARNING: This product contains chemicals known to
the State of California to cause cancer and birth defects
or other reproductive harm.

CHARGERS:
Home A.C./Travel chargers will operate within the
temperature range of: 0°C (32°F) to 40°C (104°F).
The chargers designed for your phone meet the standard
for safety of information technology equipment and
office equipment use. Due to different applicable
electrical specifications, a charger you purchased in one
jurisdiction may not work in another jurisdiction. They
should be used for this purpose only.
Characteristics of power supply (depending on the
country):
Travel charger: Input: 100-240 V, 50/60 Hz, 150 mA
Output: 5V, 550mA
Battery:
Lithium 2000 mAh

11

Radio waves....................................
THIS PHONE MEETS THE GOVERNMENT’S
REQUIREMENTS FOR EXPOSURE TO RADIO WAVES.
Your phone is a radio transmitter and receiver. It is
designed and manufactured not to exceed the emission
limits for exposure to radio-frequency (RF) energy.
These limits are part of comprehensive guidelines and
establish permitted levels of RF energy for the general
population. The guidelines are based on standards that
were developed by independent scientific organizations
through periodic and thorough evaluation of scientific
studies. These guidelines include a substantial safety
margin designed to ensure the safety of all persons,
regardless of age and health.
The exposure standard for phones employs a unit of
measurement known as the Specific Absorption Rate,
or SAR. The SAR limit set by public authorities such
as the Federal Communications Commission of the
US Government (FCC), or by Innovation, Science and
Economic Development Canada (ISED), is 1.6 W/kg
averaged over 1 gram of body tissue. Tests for SAR are
conducted using standard operating positions with the
phone transmitting at its highest certified power level
in all tested frequency bands.
12

This device is complied with SAR for general population/
uncontrolled exposure limits in ANSI/IEEE C95.11992 and had been tested in accordance with the
measurement methods and procedures specified in
IEEE1528.
The FCC has granted an Equipment Authorization for
this model phone with all reported SAR levels evaluated
as in compliance with the FCC RF exposure guidelines.
SAR information on this model phone is on file with the
FCC and can be found under the Display Grant section
of www.fcc.gov/oet/ea/fccid after searching on FCC
ID: 2ACCJH091
Although the SAR is determined at the highest certified
power level, the actual SAR level of the phone while
operating can be well below the maximum value. This
is because the phone is designed to operate at multiple
power levels so as to use only the power required
to reach the network. In general, the closer you are
to a wireless base station antenna, the lower the
power output of the phone. Before a phone model is
available for sale to the public, compliance with national
regulations and standards must be shown.
The highest SAR value for this model phone when
tested is 0.99 W/Kg for use at the ear and 1.19 W/Kg
for use close to the body.

While there may be differences between the SAR
levels of various phones and at various positions, they
all meet the government requirement for RF exposure.
For body-worn operation, the phone meets FCC RF
exposure guidelines provided that it is used with a nonmetallic accessory with the handset at least 10 mm
from the body. Use of other accessories may not ensure
compliance with FCC RF exposure guidelines.
Additional information on SAR can be found on the
Cellular Telecommunications & Internet Association
(CTIA) Web site: http://www.ctia.org/
The World Health Organization (WHO) considers that
present scientific information does not indicate the
need for any special precautions for use of phones. If
individuals are concerned, they might choose to limit
their own or their children’s RF exposure by limiting the
length of calls, or using “hands-free” devices to keep
phones away from the head and body. Additional WHO
information about electromagnetic fields and public
health are available on the following website: http://
www.who.int/peh-emf.

13

14

Note: This equipment has been tested and found
to comply with the limits for a Class B digital device
pursuant to part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against
harmful interference in a residential installation. This
equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However, there
is no guarantee that interference to radio or television
reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna;
• Increase the separation between the equipment and
receiver;
• Connect the equipment into an outlet on a circuit
different from that to which the receiver is connected;
• Consult the dealer or an experienced radio/ TV
technician for help.
Changes or modifications not expressly approved by
the party responsible for compliance could void the
user’s authority to operate the equipment.
For the receiver devices associated with the operation
of a licensed radio service (e.g. FM broadcast), they
bear the following statement:

This phone complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
• This device may not cause harmful interference;
• This device must accept any interference received,
including interference that may cause undesired
operation.
Your phone is equipped with a built-in antenna. For
optimal operation, you should avoid touching it or
degrading it.
As mobile devices offer a range of functions, they can
be used in positions other than against your ear. In such
circumstances the device will be compliant with the
guidelines when used with a headset or USB data cable.
If you are using another accessory ensure that whatever
product is used is free of any metal and that it positions
the phone at least 10 mm away from the body.

15

16

Please note by using the device some of your personal
data may be shared with the main device. It is under
your own responsibility to protect your own personal
data, not to share with it with any unauthorized
devices or third party devices connected to yours. For
products with Wi-Fi features, only connect to trusted
Wi-Fi networks. Also when using your product as a
hotspot (where available), use network security. These
precautions will help prevent unauthorized access to
your device. Your product can store personal information
in various locations including a SIM card, memory card,
and built-in memory. Be sure to remove or clear all
personal information before you recycle, return, or give
away your product. Choose your apps and updates
carefully, and install from trusted sources only. Some
apps can impact your product’s performance and/or
have access to private information including account
details, call data, location details and network resources.
Note that any data shared with TCL Communication Ltd.
is stored in accordance with applicable data protection
legislation. For these purposes TCL Communication Ltd.
implements and maintains appropriate technical and
organizational measures to protect all personal data, for
example against unauthorized or unlawful processing
and accidental loss or destruction of or damage to such
personal data whereby the measures shall provide a
level of security that is appropriate having regard to
• The technical possibilities available;

• The costs for implementing the measures;
• The risks involved with the processing of the personal
data, and;
• The sensitivity of the personal data processed.
You can access, review and edit your personal
information at any time by logging into your user
account, visiting your user profile or by contacting us
directly. Should you require us to edit or delete your
personal data, we may ask you to provide us with
evidence of your identity before we can act on your
request.
Innovation, Science and Economic Development
Canada (ISED) Notice
This device complies with Innovation, Science and
Economic Development Canada license-exempt RSS
standard(s). Operation is subject to the following two
conditions:
• This device may not cause interference, and;
• This device must accept any interference, including
interference that may cause undesired operation of
the device.
This Class B digital apparatus complies with Canadian
ICES-003.

17

18

Innovation, Science and Economic Development
Canada (ISED) Radiation Exposure Statement
This EUT is compliance with SAR for general population/
uncontrolled exposure limits in ISED RSS-102 and had
been tested in accordance with the measurement
methods and procedures specified in IEEE 1528 and
IEC 62209. This equipment should be installed and
operated with minimum distance 10 mm between the
radiator and your body. This device and its antenna(s)
must not be co-located or operating in conjunction with
any other antenna or transmitter.

Licenses............................................
microSD logo is a trademark.
he Bluetooth word mark and logos are
T
owned by the Bluetooth SIG, Inc. and any
use of such marks by TCL Communication
Ltd. and its affiliates is under licence. Other
trademarks and trade names are those of
their respective owners.
Alcatel 5033O Bluetooth Declaration ID
D038401
The Wi-Fi Logo is a certification mark of the
Wi-Fi Alliance.
Google, the Google logo, Android, the
Android logo, Google Search TM, Google
Maps TM, Gmail TM, YouTube, Google Play
Store, Google Latitude TM, and Hangouts TM
are trademarks of Google Inc.

19

20

The Android robot is reproduced or modified from
work created and shared by Google and used according
to terms described in the Creative Commons 3.0
Attribution License (the text will show when you
touch Google legal in Settings > About phone > Legal
information) (1).
You have purchased a product which uses the open
source (http://opensource.org/) programs mtd, msdosfs,
netfilter/iptables and initrd in object code and other
open source programs licensed under the GNU General
Public Licence and Apache Licence.
We will provide you with a complete copy of the
corresponding source codes upon request within a
period of three years from the distribution of the
product by TCL Communication Ltd.
You may download the source codes from http://
sourceforge.net/projects/alcatel/files/. The provision
of the source code is free of charge from the internet.

General information......................
• Website (USA): https://us.alcatelmobile.com
• Website (Canada): https://ca.alcatelmobile.com
• Facebook (USA): https://www.facebook.com/
alcatelmobileus
(1)

May not be available in all countries.

21

• Facebook (Canada): https://www.facebook.com/
alcatelmobileca
• Twitter (USA): https://twitter.com/alcatelmobileus
• Twitter (Canada): https://twitter.com/alcatelotcanada
• Instagram (USA): https://www.instagram.com/
alcatelmobileus
• Instagram (Canada): https://www.instagram.com/
alcatelmobileca
• Hotline: In the United States, call 855-368-0829 for
technical support. In Canada, call 855-844-6058 for
technical support.
• Manufacturer: TCL Communication Ltd.
• Address: 5/F, Building 22E, 22 Science Park East
Avenue, Hong Kong Science Park, Shatin, NT, Hong
Kong
• Electronic labeling path: Touch Settings > Regulatory &
Safety or press *#07#, you can find more information
about labeling (1), such as FCC ID.
On our website, you will find our FAQ (Frequently
Asked Questions) section. You can also contact us by
email to ask any questions you may have.
Your phone is a transceiver that operates on GSM
in quad-band (850/900/1800/1900 MHz), UMTS in
B2/4/5, or LTE in B2/4/5/7/12/17.
(1)

It depends on countries.

22

Protection against theft (1)
Your phone is identified by an IMEI (phone serial
number) shown on the packaging label and in the
phone’s memory. We recommend that you note the
number the first time you use your phone by entering
*#06# and keep it in a safe place. It may be requested
by the police or your carrier if your phone is stolen. This
number allows your phone to be blocked preventing a
third person from using it, even with a different SIM
card.

1

Your mobile..............................

1.1 Keys and connectors
Headset
connector
Front camera

Volume
up/down

Disclaimer

There may be certain differences between the user
manual description and the phone’s operation,
depending on the software release of your phone or
specific carrier services.
TCL Communication Ltd. shall not be held legally
responsible for such differences, if any, nor for their
potential consequences, which responsibility shall be
borne by the carrier exclusively.

Power key

Recent apps
button
Home button

Back
button

Micro-USB connector
(1)

Contact your network carrier to check service availability.

23

24

Recent Apps button
• Touch to open a card view of applications
you've worked with recently.

Back camera
Flash

Power key
• Press: Lock the screen/Light up the screen.
• Press and hold: Show the popup menu to
select from Restart/Power off/Airplane mode.
• Press and hold the Power key and Volume
down key to take a screenshot.
• Press and hold the Power key for at least 10
seconds to force reboot.

Back button
• Touch to go back to the previous screen,
or close a dialog box, options menu, the
Notification panel, etc.
Home button
• From any application or screen, touch to
return to the Home screen.
• Long press to turn on Google Now. You
can get help such as getting directions and
restaurant information based on the content
detected on the screen.
25

Volume keys
• In call mode, adjusts the call volume.
• In Music/Video/Streaming mode, adjusts the
media volume.
• In general mode, adjusts the ringtone volume.
• Mutes the ringtone of an incoming call.
• In camera preview mode, press Volume up or
down key to take a photo or press and hold to
take a burst shot.

26

1.2 Getting started
1.2.1 Setting up
1

Installing or removing the back cover.

2

Inserting or removing the microSD card.

3

Inserting or removing the SIM card.

2
SD
SIM

3
our phone only supports nano-SIM cards. Do
Y
not attempt to insert other SIM types like mini
and micro cards; otherwise this may cause damage
to your phone.

1

27

28

Charging the battery

If you do not know your PIN code or forget it, contact
your network operator. Be sure to keep your PIN code
safe.

1.2.3 Powering off your phone
Press and hold the Power key until options appear, then
select Power off.

1.3 Home screen

You are advised to fully charge the battery ( ). Charging
status is indicated by a percentage displayed on screen.
The percentage increases as the phone is charged.

You can bring all the items (applications, shortcuts,
folders and widgets) you love or use most frequently
to your Home screen for quick access. Touch the Home
button to switch to the Home screen.
2

3

 o reduce power consumption and energy waste
T
when the battery is fully charged, disconnect your
charger from the plug; switch off Wi-Fi, GPS,
Bluetooth or background-running applications
when not in use; reduce the backlight time, etc.

4

1.2.2 Powering on your phone

5

Hold down the Power key until the phone powers on,
unlock your phone (Swipe, PIN, Password or Pattern) if
necessary and confirm. The Home screen is displayed.

6
1

29

1

Status bar
30

• S
 tatus/Notification indicators
• T
 ouch and drag down to open the Notification
panel.
4

Google Search bar
• Touch 2 to enter text search screen
• Touch 3 to enter voice search screen

5

Favorite tray applications
• Enter the application.
• Long press to move or remove applications.

6

E
 nter the App drawer.

Reversible screen
The phone supports the reversible function. From
the Home screen, touch
to open the App drawer,
then touch Settings > Display > Auto-rotate screen to
enable the function.

1.3.1 Using the touchscreen
Touch
To access an application, touch it with your finger.

Long press
To enter the available options for an item, long press
the item. For example, select a contact in Contacts, long
press this contact, an option list will appear.
Drag
Long press an item and drag it to another location.
Slide/Swipe
Slide the screen to scroll up and down the applications,
images, and web pages. You can slide the screen
horizontally too.
Flick
Similar to swiping, flicking is a lighter and quicker stroke.
Pinch/Spread
Place two fingers on the screen surface and draw them
apart or together to scale an element on the screen.
The phone also supports one finger zooming in Camera
and Gallery. Double touch the screen to zoom in/out.

31

32

Notification panel

Rotate
Automatically change the screen orientation from
portrait to landscape by turning the phone sideways to
have a better screen view.

When there are notifications, touch and drag down the
Status bar to open the Notification panel to read more
detailed information.

1.3.2 Status bar
From the Status bar, you can view both phone status
(on the right side) and notification information (on the
left side).
Drag down the status bar to view notifications and drag
again to enter the Quick settings panel.

Clear all notifications
(ongoing notifications
will remain)

Touch and drag up to close it. When there are
notifications, you can touch them to access notifications.
Quick Settings panel

Touch and drag down the notification panel to open
the Quick Settings panel. You can enable or disable
functions or change modes by touching the icons.

33

34

Open Settings, to view the full list
of settings.

To unlock the phone screen
Press the Power key once to light up the screen, slide to
draw the unlock pattern you have created or enter your
PIN, password or fingerprint, etc.
If you have chosen Swipe as the screen lock, you can
press the Power key to light up the screen, then swipe
up to unlock the screen.

1.3.3 Locking and unlocking your screen

Double tap to enter
the detailed screen

To protect your phone and privacy, you can lock the
phone with a pattern, PIN, password or fingerprint, etc.

Swipe up to
unlock the screen

To create a screen unlock pattern
• From the Home screen, touch
to open the App
drawer, then touch Settings > Security & location >
Screen lock.
• Set your own pattern.

1.3.4 Personalising your Home screen

To lock phone screen

Add

Press the Power key once to lock the screen.

35

You can long press a folder, an application or a widget
and drag the item to your preferred Home screen.

36

Reposition
Long press an item and drag it to the desired position
and then release. You can move items both on the
Home screen and the Favourite tray. Hold the icon on
the left or right edge of the screen to drag the item to
another Home screen.
Remove

Touch the selected widget and slide it to move to your
preferred screen.
Consult recently used applications
To consult recently used applications, touch the Recent
Apps button. Touch a thumbnail in the window to open
the application.

Long press an item and drag it up to the top of the
Remove icon, then release.
Create folders
To improve the organisation of shortcuts or applications
on the Home screen and the Favourite tray, you can add
them to a folder by stacking one item on top of another.
To rename a folder, open it and touch the folder’s title
bar to input the new name.
Wallpaper customisation
Long press an empty area on the Home screen, then
touch WALLPAPERS to customise wallpaper.

Touch one thumbnail and slide it right/left or touch X to
close an application.

1.3.5 Widgets and recently used applications

Touch
at the bottom of the screen to close all the
running applications.

Consult widgets
Long press the empty area on the Home screen, then
touch WIDGETS to display all widgets.
37

38

1.3.6 Volume adjustment
Using the volume key
Press the Volume key to adjust the volume. To activate
the vibrate mode, press the Volume down key until the
phone vibrates.
Using the settings menu
From the Home screen, touch
to open the App
drawer, then touch Settings > Sound to set the volume
for media, ringtones, alarms, etc.

2

Text input..................................

2.1 Using the onscreen keyboard
Onscreen keyboard settings
Go to Settings > System > Languages & input > Virtual
keyboard, touch the keyboard you want to set up and a
series of settings will become available.
Adjust the onscreen keyboard orientation
Turn the phone sideways or upright to adjust the
onscreen keyboard orientation. You can adjust it by
changing the settings (Touch Settings > Display > Autorotate screen).

39

40

2.2 Text editing

2.1.1 Gboard

You can edit the texts you entered.
• Long press or double tap within the texts you want
to edit.
• Drag the tabs to change the selected texts.
• The following options will show: CUT, COPY, SHARE
and SELECT ALL.

1

3

2

4
5
1

E
 nter text or numbers.

2

L
 ong press to select symbols.

3

witch between "abc/Abc" mode; Long press to
S
switch to "abc/ABC" mode.

4

S
 witch to symbol and numeric keyboard.

5

L
 ong press to show input options.

41

You can also insert new texts if preferred
• Touch where you want to type, or long press a blank
space, the cursor will blink and the tab will show.
Drag the tab to move the cursor.
• If you have cut or copied any text, touch the tab to
show PASTE which allows you to paste any text you
have previously copied.

42

3

Call, Call log and Contacts....

5

Call the previewed number.

3.1 Call.......................................................
3.1.1 Making a call
To make a call, touch

in the Favourites tray.
1

Long press to
access voicemail

2
3

5

Enter the desired number from the dial pad and touch
to place the call or select a contact from CONTACTS
or CALL LOG by sliding or touching tabs, then touch
to make the call.
The number you entered can be saved to Contacts by
touching the Create new contact icon
or the Add to
a contact icon .

4

1

C
 all log

2

C
 ontacts

3

V
 iew the contact’s detailed information. You can
also edit, delete, share the contact, or send a
message to the contact.

4

S
 how the dial pad

If you make a mistake, you can delete the incorrect
digits by touching
.

43

To hang up a call, touch

.

44

International call
To dial an international call, long press to enter “+”,
then enter the international country prefix followed by
the full phone number and touch .
Emergency call
If your phone has network coverage, dial the emergency
number and touch
to make an emergency call. This
works even without a SIM card and without typing the
PIN code.

3.1.2 Answering or rejecting a call

When you receive a call, a call window will be presented
on top of the screen. Touch DECLINE to dismiss a call
or ANSWER to answer a call. Touch the call window to
open the Phone call screen.
On the Phone call screen:
• Touch
to answer the call;
• Touch
to reject the call;
• Touch
to reject the call by sending a preset
message.
• Touch
to set a call back reminder.

3.1.3 Calling your voicemail
Your voicemail is provided by your network to avoid
missing calls. It works like an answering machine that
you can consult at any time.
To access your voicemail, long press .
If you receive a voicemail,
appears on the Status bar.
Open the Notification panel and touch New voicemail.

45

46

3.1.4 During a call

T
 ouch to open Contacts options.

To adjust the volume during a call, press the Volume
key.

 o avoid accidental operation of the touchscreen
T
during a call, the screen will be locked automatically
when you put the phone close to your ear; and it
will be unlocked when the phone is taken away
from your ear.

3.1.5 Managing multiple calls
With this phone you can handle multiple calls at the
same time.
Swap calls

E
 nd the current call.
ouch once to activate the speaker during the
T
current call. Touch this icon again to deactivate the
speaker.
 ouch once to mute the current call. Touch this icon
T
again to unmute the call.
D
 isplay the dial pad.
 ouch once to hold the current call. Touch this icon
T
again to retrieve the call.
T
 ouch to add another call.
47

When you accept two calls, touch the contact name or
number to switch between two lines. The current call
will be put on hold and you are able to join the other
call.
Conference calls (1)
You can set up a conference call as follows.
• Place a call to the first participant of the conference
call.
• Touch
to add another call.
• Enter the phone number of the person you want to
add to conference and touch
. You can also add
participants from Call log or Contacts.
(1)

Depending on your network operator.

48

• Touch to start the conference.
• Touch
to end the conference call and disconnect
all callers.

3.1.6 Call settings
Touch from the Call screen, then touch Settings to
set phone and contacts.

3.2 Call log
You can access your call log by touching
from the
Call screen to view missed calls, outgoing calls and
incoming calls.
Touch
to view information or further operations, you
can launch a new call, send a message to the contact or
number, view detailed information of the call, or clear
the call.

Touch

to Delete all history.

3.3 Contacts.............................................
Contacts enables quick and easy access to the contact
you want to reach.
You can view and create contacts on your phone and
synchronise them with your Gmail contacts or other
applications on the web or on your phone.

3.3.1 Consult your Contacts
To see your contacts, touch

49

50

from the App drawer.

You are required to enter the contact's name and other
contact information. By scrolling up and down the
screen, you can move from one field to another.

1
2
3

1
2
3

4

1

D
 isplay the contacts list option menu

2

T
 ouch to search contacts

3

Open the Quick contact panel
Long press to select contact(s) to delete

4

A
 dd new contact
Deleted contacts will also be removed from other
applications on the phone or web the next time
you synchronise your phone.

3.3.2 Adding a contact
Touch

1

W
 hen finished, touch this icon to save

2

S
 elect a picture or take a photo for the contact

3

T
 ouch to open available labels

Add to/Remove from Favourites (1)
To add a contact to favourites, you can touch a contact
to view details then touch
to add the contact to
favourites.

in the contact list to create a new contact.
(1)

51

Only phone contacts and account contacts can be added
to Favourites.

52

To remove a contact from favourites, touch the star
on the contact details screen.

3.3.3 Editing your contacts
To edit contact information, touch
details screen.
When finished, touch

in the contact

to save.

3.3.4 Use Quick contact for Android
Touch a contact to open Quick contact for Android. You
can then touch or the number to make a call. To send
a message, touch .

The icons available on the Quick contact panel depend
on the information you have for the contact and the
applications and accounts on your phone.

3.3.5 Importing, exporting and sharing contacts
This phone enables you to import or export contacts
between your phone, SIM card and phone storage.
From the Contacts screen, touch to open the options
menu. Touch Settings > Import/Export, then select to
import/export contacts from/to your accounts, SIM
card, Phone, internal storage, micro SD card, etc.
You can share a single contact or contacts with others
by sending the contact's vCard to them via Bluetooth,
Gmail, etc.
Touch the contact you want to share, touch
and
Share from the contact details screen. Select the
number you want to share, touch
, and then select
the application to perform this action.

3.3.6 Displaying contacts
You can configure which list of contacts, for each
account, you want to display in the Contacts list. Touch
and touch Contacts to display from contacts list
screen, then you can choose which contacts to display.

53

54

Touch
and then Settings > Display options to sort
the list by touching First name or Surname, as well as
viewing contact names by touching First name first or
Surname first.

3.3.7 Merging/Separating contacts
To avoid duplication, you can add any new contact
information to existing contacts in a single action.
Touch the contact which you want to add information
to, touch
to enter the edit contact screen, touch
again and touch Link.
At this time, you are required to select the contact
whose information you want to merge with the first
contact. The information from the second contact is
added to the first one, and the second contact will no
longer be displayed in the Contacts list.
To separate contact information, touch the contact
whose information you want to separate, touch
to enter the edit contact screen, then touch
again
and touch View linked contacts, Touch SEPARATE to
confirm.

55

3.3.8 Synchronising contacts in multiple
accounts
Contacts, data or other information can be synchronised
from multiple accounts, depending on the applications
installed on your phone.
To add an account, touch from the contacts list and
touch Settings > Accounts, or from the Home screen,
touch
, then Settings > Users & accounts > Add
account.
You are required to select the kind of account you are
adding, like Google, Corporate, etc.
As with other account setups, you need to enter
detailed information, like username, password, etc.
You can remove an account and all associated
information from the phone. Touch the account you
want to delete > Touch > Select Remove account >
Confirm.
Auto-sync
On the Accounts screen, touch Auto-sync data, when
activated, all changes to information on the phone or
online will be automatically synchronised with each
other.

56

4

Messaging............................

4.1 Write a new message
You can create, edit and receive SMS and MMS with
this phone.
To access Messaging, touch

.

On the message list screen, touch
multimedia messages.
1

to write text/

Sending a text message
To add recipients, enter the name or phone number of
the recipient in the To bar. Touch the Type message bar
to enter the text of the message. When finished, touch
to send the text message.
 pecific letters (accented) will also increase the
S
size of the SMS. This may cause multiple SMS to
be sent to your recipient.
Sending a multimedia message
MMS enables you to send video clips, images, photos,
animations, slides and sounds to other compatible
mobiles and email addresses.
An SMS will be converted to MMS automatically when
media files (image, video, audio, etc.) are attached or
subject or email addresses are added.

2

To send a multimedia message, enter the recipient's
phone number in the To bar. Touch the Type message
bar to enter the text of the message.
Touch

3

to attach a picture, video, audio, etc.

When finished, touch
message.

1

M
 ore options

2

S
 end the text message

3

Insert emojis
57

to send the multimedia

58

4.2 Manage messages
When receiving a message,
will appear on the Status
bar as a notification. Drag down the Status bar to open
the Notification panel. Touch the new message to
open and read it. You can also access the Messaging
application and touch the message to open it.
Messages are displayed as a conversation.
Touch a message to enter the message composing
screen:

5

 alendar, Clock, and
C
Calculator..................................

5.1 Calendar..............................................
You can use Calendar to keep track of important
meetings, appointments, etc.
To view the calendar and create events, touch
the Home screen, then touch Calendar.

from

5.1.1 Multimode view
You can display the Calendar by Schedule, Day, 3-day,
Week, or Month, touch
to select.

5.1.2 To create new events

• Touch

to call the number;

To adjust message settings, touch
on the message list screen.
59

and select Settings

You can add new events from any Calendar view.
• Touch .
• Fill in all required information for this new event. If it
is a whole-day event, you can select All-day.
• Invite guests to the event. Enter the email addresses
of the guests you want to invite with commas to
separate. The guests will receive an invitation from
Calendar and Email.
60

• When finished, touch SAVE from the top of the
screen.
To quickly create an event from the Week view screens,
touch an empty spot to select a target area which will
then turn , then touch the icon to create the new
event.

5.1.3 To delete or edit an event
To delete or edit an event, touch the event to enter its
details screen. Touch
to edit the event, or touch
and then Delete to delete.

5.1.4 Event reminder
If a reminder is set for an event, the upcoming event
icon
will appear on the Status bar as a notification
when the reminder time arrives.
Touch and drag down the Status bar to open the
Notification panel and touch an event name to view the
Calendar notification list.
Touch the Back button to keep the reminders pending
in the Status bar and the Notification panel.

61

5.2 Clock...................................................
Your mobile phone has a built-in clock.
To view the current time, touch
screen, then touch Clock.

from the Home

5.2.1 World clock
To view the world clock, touch
Touch

on the Time screen.

to add a time zone.

5.2.2 Alarm
From the Time screen, touch
screen.
Turn on
Touch

to enter the ALARM

to enable the alarm.
to add a new alarm:

Touch a currently existing alarm to enter the alarm
editing screen.
Touch

to delete the selected alarm.

62

5.2.3 Countdown

5.2.4 STOPWATCH

From the Time screen, touch
screen.

to enter the TIMER

• Enter the time. The time should be typed in second,
minute and hour number sequence.
• Touch

to start the countdown.

From the Time screen, touch
STOPWATCH screen.
• Touch

to enter the

to start the Stopwatch.

• Touch LAP to show a list of records according to the
updated time.
• Touch
to halt the total and lap times. These will
only restart after
is touched.
• Touch RESET to delete the record.
• Touch SHARE to share.

5.2.5 Adjust Clock settings
Pause/play

63

Touch and then Settings to access Clock and Alarms
settings.

64

5.3 Calculator..........................................
There are two panels available: Basic panel and
Advanced panel.
To switch between panels, select one of the following
two ways:
• Swipe the basic calculation screen to the left to open
the scientific calculation.
• Turn the phone to the landscape orientation from
the basic panel to open the scientific calculation.
This option is only available if Settings > Display >
Auto-rotate screen is on.

6

Getting connected..................

To connect to the internet with this phone, you can use
GPRS/EDGE/3G/4G networks or Wi-Fi, whichever is
most convenient.

6.1 Connecting to the internet
6.1.1 GPRS/EDGE/3G/4G
The first time you turn on your phone with your
SIM card inserted, it will automatically configure your
network service: GPRS, EDGE , 3G or 4G.
If the network is not connected, you can turn on mobile
data in Settings > Network & connection > Data usage.
To check the network connection you are using, touch
Settings > Network & connection > Mobile network >
Access Point Names or Network carrier.
To create a new access point

Touch
to delete digits one by one, or long press
to delete all at once.
65

A new GPRS/EDGE/3G/4G network connection can be
added to your phone with the following steps:
• Touch Settings > Network & connection > Mobile
network > Access Point Names.
• Touch
and enter the required APN information.
66

• When finished, touch

and then Save.

To enable data roaming
• Touch Settings > Network & connection > Mobile
network > Data roaming.
• When data roaming is disabled, you can still perform
data exchange with a Wi-Fi connection (refer to
"6.1.2 Wi-Fi").
To set preferred network mode
• Touch Settings > Network & connection > Mobile
network > Preferred networks.

6.1.2 Wi-Fi
You can connect to the internet when your phone is
within range of a wireless network. Wi-Fi can be used
on your phone even without a SIM card inserted.

• Touch a Wi-Fi network to connect to it. If the
network you selected is secured, you are required
to enter a password or other credentials (you may
contact the network operator for details). When
finished, touch CONNECT.
To enable notification when a new network is detected
When Wi-Fi is on and the network notification is
activated, the Wi-Fi icon will appear on the Status
bar whenever the phone detects an available wireless
network within range. The following steps activate the
notification function when Wi-Fi is on:
• Touch Settings > Network & connection > Wi-Fi.
• Turn on Network notification
.
To add a Wi-Fi network

To turn Wi-Fi on and connect to a wireless network
• Touch Settings > Network & connection > Wi-Fi.
• Turn on
.
• Once Wi-Fi is turned on, detected Wi-Fi networks
are listed.

When Wi-Fi is on, you may add new Wi-Fi networks
according to your preference.
• Touch Settings > Network & connection > Wi-Fi.
• Touch Add network.
• Enter the name of the network and any required
network information.
• Touch SAVE.

67

68

To forget a Wi-Fi network
The following steps prevent automatic connections to
networks which you no longer wish to use.
• Turn on Wi-Fi, if it’s not already on.
• On the Wi-Fi screen, touch the name of the saved
network.
• Touch FORGET in the dialog that opens.

6.2 Connecting to a Bluetooth device (1)
Bluetooth is a short-range wireless communication
technology that you can use to exchange data, or
connect to other Bluetooth devices for various uses.
To turn on Bluetooth
• Touch Settings > Network & connection > Bluetooth.
• Turn on Bluetooth
.
Your device name and other available devices will
appear on screen.

(1)

You are recommended to use alcatel Bluetooth headsets,
which have been tested and proved compatible with your
phone. You can go to www.alcatelmobile.com for more
information about the alcatel Bluetooth headset.

69

To rename your device
• Touch Settings > Network & connection > Bluetooth.
• Touch Device name.
• Enter a name, and touch RENAME to confirm.
To pair/connect your phone with a Bluetooth device
To exchange data with another device, you need to turn
Bluetooth on and pair your phone with the Bluetooth
device with which you want to exchange data.
• Touch Settings > Network & connection > Bluetooth.
• Touch + Pair new device.
• Touch a Bluetooth device you want to pair your
phone with in the list.
• In the dialog that pops up, touch PAIR to confirm.
• If the pairing is successful, your phone will be
connected to the device.
To disconnect/unpair from a Bluetooth device
• Touch
beside the device you want to unpair.
• Touch FORGET to confirm.

70

6.3 Connecting to a computer via USB
With a USB cable, you can transfer media files and
other files between your phone and a computer.
To connect your phone to the computer
Use the USB cable that came with your phone to
connect the phone to a USB port on your computer. You
will receive a notification that the USB is connected.
Open the Notification panel and touch USB charging
this device, then, in the next dialogue, choose the way
in which you want to transfer files. By default, Charge
this device is selected.
 efore using MTP, make sure that the driver
B
(Windows Media Player 11 or higher version) has
been installed.

6.4 S
 haring your phone's mobile data
connection
You can share your phone's mobile data connection
with a single computer via a USB cable (USB tethering)
or with up to four devices at once via Bluetooth
(Bluetooth tethering) or Wi-Fi (mobile hotspot).
The functions below may incur additional network
charges from your network operator. Extra fees
may also be charged in roaming areas.
71

To share your phone's data connection via USB and
Bluetooth, or as a mobile hotspot
Go to Settings > Network & connection > Hotspot &
tethering to activate these functions.
To rename or secure your mobile hotspot
When mobile hotspot is activated, you can rename
your phone's Wi-Fi network (SSID) and secure its Wi-Fi
network.
• Touch Settings > Network & connection > Hotspot
& tethering > Mobile hotspot.
• Touch Set up mobile hotspot to rename the network
SSID or set your network security.
• Touch SAVE.

6.5 Connecting to virtual private
networks
Virtual private networks (VPNs) allow you to connect
to the resources inside a secured local network from
outside that network. VPNs are commonly deployed
by corporations, schools, and other institutions so
that their users can access local network resources
when not inside that network, or when connected to a
wireless network.

72

To add a VPN
• Touch Settings > Network & connection > VPN and
then touch .
• On the screen that opens, follow your network
administrator's instructions to configure each
component of the VPN settings.
• Touch SAVE.
The VPN is added to the list on the VPN settings screen.
Before adding a VPN, you should set a screen lock
for your phone.

To edit/delete a VPN
To edit a VPN:
• Touch Settings > Network & connection > VPN.
• The VPNs you have added are listed. Touch the
icon next to the VPN you want to edit.
• After editing, touch SAVE.
To delete a VPN:
• Touch the
icon next to the selected VPN, then
touch FORGET to delete it.

To connect/disconnect to/from VPN
To connect to a VPN:
• Touch Settings > Network & connection > VPN.
• The VPNs you have added are listed. Touch the VPN
you want to connect with.
• In the dialog that opens, enter any requested
credentials and touch CONNECT.
To disconnect from a VPN:
• Touch the VPN you want to disconnect from. In the
dialog that opens, touch DISCONNECT.

73

74

7

Multimedia applications........

7.1 Camera...............................................
Your mobile phone is fitted with a camera for taking
photos and videos.
Before using the camera, make sure that you remove
the protective lens cover to avoid it affecting your
picture quality.
To take a photo or video, touch
from the Home
screen and then touch Camera.
3
1

F
 lash mode
Touch to turn on/off the camera flash.

2

S
 witch between front/back camera

3

F
 ilter button
Touch to preview the viewfinder with live filter
applied. Touch any filter to apply filter and return to
the previous screen.

4

 inch/spread two fingers together/apart to zoom
P
out/in

5

V
 iew the photos or videos you have taken

6

T
 ake a photo

To take a photo
The screen acts as the viewfinder. First, position the
object or landscape in the viewfinder, touch the screen
to focus if necessary and touch
to capture. The
photo will be automatically saved. You can also long
press
to take burst shots.

4

5

1

2

6

75

76

To take a video

7.1.1 Modes and settings

Touch the right part of this icon
to change the
camera mode to video, then touch the left part of this
icon
to start video recording. You can also touch
the left part of this icon
to take a picture during
video recording.

Touch
to switch between modes.
• Auto
Auto is the default mode for Camera.
• Pano
Touch to turn on panorama function. Touch the
shutter button to start taking panoramic photo
and move the phone steadily along the direction
indicated by the onscreen line. Once the slots are
filled, the photo will be automatically saved. If the
slots are not fully filled, touch the shutter button
again to save the photo.
• Time-lapse
Capture a series of photos and convert them into a
sped up time-lapse video.
• Social
• Light trace

Touch
to pause video recording and touch
to
continue. Touch
to stop recording. The video will be
automatically saved.
Further operations when viewing a picture/video you
have taken
• Slide left or right to view the photos or videos you
have taken.
• Touch
, then Gmail/Bluetooth/MMS/etc. to share
the photo or video.
• Touch
to return to Camera.

Settings
• Video stabilisation (EIS)
Turn on
to enable the Electronic Image
Stabilization (EIS) feature. It helps reduce blurring
associated with the motion of a camera during
exposure.
77

78

• Grid
Turn on
to enable grid view. It divides the screen
into equal parts and helps you take better photos
by making it simple to align elements, such as the
horizon or buildings, to the lines in the grid.
• Save location information
Turn on
to tag photos and videos with your
location. This option is available when the GPS
location service is enabled.

Select photos for
further operation.

7.2 Gallery................................................
Gallery acts as a media player for you to view photos
and play videos. In addition, a set of further operations
to pictures and videos are available for your choice.
To view the photos you have taken, touch
Home screen, then touch Gallery.

79

from the

To view a picture/play a video
Pictures and videos are displayed by albums in the
Gallery.

80

Working with pictures

A
 dd a border.

You can work with pictures by rotating or cropping
them, sharing them with friends, setting them as a
contact photo or wallpaper, etc.

C
 rop, Straighten, Rotate, Mirror or Draw the picture.

Find the picture you want to work on, and touch the
picture in the full-screen picture view. Touch
to
share the picture, or
to edit the picture. Touch
to
set the picture as your favorite. Touch
to delete this
picture and select Set as... to set the picture as Contact
photo or Wallpaper.
Touch
in the full-screen picture view to edit a picture
through Editor (Default) or other editors.

A
 djust the picture colour.
Batch operation
The Gallery provides a multi-select function, so that
you can work with pictures/videos in batches.
On Moments screen , touch and touch Select items
to activate batch operation mode (you can also long
press one album/picture), then touch videos/pictures
you want to work with. Touch to delete selected files.
Touch
to share selected files.

 et effects such as Punch, Vintage, B/W, Bleach,
S
etc.
81

82

8

Others....................................

6

2

8.1 Radio...................................................
Your phone is equipped with a radio (1) with RDS (2)
functionality. You can use the application as a traditional
radio with saved channels or with visual information
related to the radio program displayed if you turn to
stations that offer Visual Radio service.
To listen to a radio programme, touch
Home screen, then touch Radio.

(1)

(2)

3
7

4

8

5

9

from the

The quality of the radio depends on the coverage of the
radio station in that particular area.
Depending on your network operator and market.

83

1

1

T
 ouch to open and view the saved channels list.

2

T
 ouch to add the current station to favorites.

3

D
 rag to change current frequency.

4

 ouch to increase 0.1MHz. Long press to search and
T
go to the nearest higher frequency channel.

5

T
 ouch to go to next saved channel.

6

T
 ouch to enable/disable the loudspeaker.

7

ouch to decrease 0.1MHz. Long press to search
T
and go to the nearest lower frequency channel.

8

T
 ouch to go to previous saved channel.

9

T
 ouch to play/stop.
84

To listen to the radio you must insert headphones.
Headphones act as radio antenna.
Available options:
• Save channels
Touch to add the current station to favorites. It will
disappear if the current channel has been saved.
• Scan channels
Touch to search for channels.
• Delete
Delete the channel.
• Enter frequency
Enter the frequency manually to turn to the channel.
• Station info
Mark the checkbox to display station information.
• Exit
Turn off the radio.

8.2 Other applications (1)
The previous applications in this section are preinstalled
on your phone. To read a brief introduction of the
preinstalled 3rd party applications, refer to the leaflet
provided with the phone. To download and install
more 3rd party applications, use the Google Play Store
application.

(1)

85

Application availability depends on country and operator.

86

9

Google applications............

Google apps are preinstalled on your phone to improve
work efficiency and help you enjoy life.
This manual briefly introduces the apps. For detailed
features and user guides, refer to related websites or
the introduction provided in the apps.
You are recommended to register with a Google account
to enjoy all the functions.

9.1 Chrome
A web browser with which you can surf the internet.
Your bookmarks, browsing history, and settings
across all devices with the browser installed can be
synchronised with your Google account.

9.2 Gmail
As Google's web-based email service, Gmail is
configured when you first set up your phone. With this
application, you can send and receive emails, manage
emails by labels, archive emails, etc. Emails can be
automatically synchronised with your Gmail account.

87

9.3 Maps Go
Google Maps offers satellite imagery, street maps, 360°
panoramic views of streets, real-time traffic conditions,
and route planning for traveling by foot, car, or public
transportation. By using this application, you can get
your own location, search for a place, and get suggested
route planning for your trips.

9.4 YouTube Go
YouTube is an online video-sharing application where
users can upload, view, and share videos. Available
content includes video clips, TV clips, music videos,
and other content such as video blogging, short original
videos, and educational videos. It supports a streaming
function that allows you to start watching videos almost
as soon as they begin downloading from the internet.

9.5 Play Store
Serves as the official app store for the Android operating
system, allowing users to browse and download
applications and games. Applications are either free of
charge or at a cost.
In Play Store, search for the app you need, download it
and then follow the installation guide to install the app.
You can also uninstall, update an app, and manage your
downloads.
88

9.6 Play Music
A music streaming service and online music locker
operated by Google.
You can upload and listen to a large number of songs
for free. In addition to offering music streaming for
internet-connected devices, the Google Play Music app
allows music to be stored and listened to offline. Songs
purchased through Play Music are automatically added
to the user's account.

10 Settings.............................
To go to Settings, touch
touch Settings.

from the Home screen, then

10.1 Network & connection
10.1.1

Wi-Fi

Using Wi-Fi you can access the internet without using
your SIM card whenever you are in range of a wireless
network. The only thing you have to do is to enter the
Wi-Fi screen and configure an access point to connect
your phone to the wireless network.
For detailed instructions on using Wi-Fi, refer to "6.1.2
Wi-Fi".

10.1.2

Bluetooth

Bluetooth allows your phone to exchange data (videos,
images, music, etc.) within a small range with another
Bluetooth supported device (phone, computer, printer,
headset, car kit, etc.).
For more information on Bluetooth, refer to "6.2
Connecting to a Bluetooth device".

89

90

10.1.3

Mobile network

You can set Data roaming, Preferred networks,
Preferred network type, Access Point Names, and
Network operators in this menu.

10.1.4

Tethering & portable hotspot

This function allows you to share your phone's mobile
data connection via USB or as a portable Wi-Fi access
point (refer to "6.4 Sharing your phone's mobile data
connection").

10.1.5

VPN

Mobile data
If you do not need to transmit data on mobile networks,
turn off Mobile data to avoid incurring significant
charges for data use on local operator mobile networks,
particularly if you do not have a mobile data agreement.
Data usage is measured by your phone, and your
operator may count differently.

10.2 Display
In this menu, you can adjust your screen brightness,
wallpaper, sleep time, font size, etc.

For more information on VPN, refer to "6.5 Connecting
to virtual private networks".

To rotate screen contents when device is rotated, touch
Auto-rotate screen.

10.1.6

10.3 Security & location

Airplane mode

Turn on Airplane mode
to simultaneously disable
all wireless connections including Wi-Fi, Bluetooth and
more.

10.1.7

Data usage

Touch to set DEVICE SECURITY such as Screen lock,
Lock screen preferences, Smart lock, Apps lock,
Encrypt phone, SIM card lock, and PRIVACY, DEVICE
ADMINISTRATION, CREDENTIAL STORAGE, etc.

10.4 Battery

Data saver
By enabling Data saver, you can reduce data usage by
preventing some apps from sending or receiving data in
the background.
91

Touch any category in the battery management screen
to view its power consumption.

92

10.5 Smart Manager

10.10 Users & accounts

Turn on Smart Manager
to restrict auto-start apps
can make system run faster and extend battery life.

Touch to add, remove, and manage your email and
other supported accounts. You can also use these
settings to control how and whether all applications
send, receive, and synchronise data on their own
schedules, and whether all applications can synchronise
user data automatically.

10.6 Advanced Features
Touch to set DuraSpeed and Func shortcuts.

10.7 Storage
Use these settings to monitor the total and available
space on your phone and microSD card.

10.8 Apps & notifications
Touch to view details about the applications installed
on your phone, to manage their data usage or force
them to stop.
In the Notifications menu, you can configure whether
to block the notifications from this app, hide sensitive
content, etc.
In the App Permissions menu of an application, you can
grant permissions for the app, such as allowing the app
to access your Camera, Contacts, Location, etc.

10.9 Sound
Touch to adjust call and notification ringtones, music,
and other audio settings.
93

Touch Add account to add an account for the selected
app.

10.11 Google
Touch to configure your Google account and services
settings.

10.12 Accessibility
Use the Accessibility settings to configure any
accessibility plug-ins you have installed on your phone.

10.13 System
10.13.1 Language & input
Touch to configure language settings, the on-screen
keyboard, voice input settings, pointer speed, etc.

94

10.13.2 Date & time

10.13.5 Reset options

Use Date & time settings to customise your preferences
for how date and time are displayed.

Touch to reset DRM, Wi-Fi, mobile & Bluetooth, Reset
app preferences , or Erase all data.

10.13.3 Back up

10.13.6 Regulatory & safety

Turn on
to back up your phone’s settings and
other application data to Google servers. If you replace
your phone, the settings and data you’ve backed up
will be restored onto the new phone when you sign
in with your Google account. If you mark this option,
a wide variety of settings and data are backed up,
including your Wi-Fi passwords, bookmarks, a list of the
applications you’ve installed, the words you’ve added
to the dictionary used by the onscreen keyboard, and
most of the settings that you configure in the Settings
application. If you unmark this option, you stop backing
up your settings, and any existing backups are deleted
from Google servers.

Touch to view product information.

10.13.7 About phone
This contains information such as Updates, Status,
Legal information, Model number, Kernel version, Build
number, User Manual, etc.

10.13.4 Developer options
To enable this function, go to Settings > System >
About phone, then touch Build number 7 times. Now
Developer options is available. The developer options
screen contains settings that are useful for developing
Android applications.

95

96

11 Making the most of your

phone.....................................

11.1 FOTA Upgrade
Use the FOTA (Firmware Over The Air) Upgrade tool
to update your phone's software. To access Updates,
touch
on the Home screen and select Settings >
System > About phone > Updates.
If you want to update the system, touch CHECK FOR
UPDATES NOW and when that’s finished, your phone
will have the latest version of the software. Turn on
data connection or Wi-Fi before searching for updates.
Settings for auto-check frequency are also available
once you restart the phone. If you have chosen autocheck, when the system discovers the new version, a
dialog will pop up where you can choose to download
the update or ignore. A notification will also appear in
the Status bar.

12 Accessories...........................
Standard accessories
1. Travel charger
2. Quick Start Guide
3. Safety and Precaution booklet
4. Battery
• Accessories depend on countries.
• Only use the alcatel batteries, chargers, and
accessories included along with your device.

During FOTA downloading or updating, to avoid errors
in locating the correct update packages, do not change
your default storage location.

97

98

13 Warranty...............................

15 Troubleshooting...................

For information on warranty of your device, visit USA
and Canada website at https://us.alcatelmobile.com/
warranty/ and https://ca.alcatelmobile.com/warranty/

Before contacting the service center, here are some
instructions to help you troubleshoot your device:
• For optimal operation, fully charge the battery.
• To improve the phone’s performance, remove
unnecessary files or apps on your phone.
• Update your phone's software via the Updates
application. Or you can touch Settings > System >
About phone > Updates. to update software.
• Reset your phone via Erase all data (factory reset).
Touch Settings > System > Reset options > Erase all
data (factory reset). Another method is to hold down
the Power key and the Volume up key at the same
time when your phone is powered off. All your phone
data will be lost permanently. It is strongly advised to
fully back up your phone data before resetting.
and carry out the following checks:
My phone can't be switched on or is frozen
• When the phone can't be switched on, charge for
at least 20 minutes to ensure the minimum battery
power needed. Then switch it on again.

14 Recycling...............................
Electronic Recycling

For more information on Electronic Recycling, please
Visit Alcatel Electronic Recycling Program website
at (USA) https://us.alcatelmobile.com/accessibilitycompliance/electronic-recycling-program/ and (Canada)
https://ca.alcatelmobile.com/accessibility-compliance/
electronic-recycling-program/

Battery Recycling

Alcatel partners with Call2Recycle® to offer a safe and
convenient battery recycling program.
For more information on our Battery Recycling
Program, please visit the USA and Canada website at
https://us.alcatelmobile.com/accessibility-compliance/
battery-recycling/ and https://ca.alcatelmobile.com/
accessibility-compliance/battery-recycling/

99

100

• When the phone falls into a loop during power on
animation and the user interface can't be accessed,
press and hold the Power key to reset. This eliminates
any abnormal OS booting issues caused by third
party applications.
• If neither method is effective, reset the phone by
pressing the Power key and the Volume up key at the
same time, selecting a language, and then selecting
Wipe data/Factory reset. Press the Volume key to
select, and press the Power key to confirm each
selection.
My phone has not responded for several minutes
• If your phone doesn’t respond, turn off your phone
by pressing and holding the Power key until it turns
off and then restart it again.
• If your phone has a removable battery, remove the
battery and reinsert it, then restart the phone.
• If it still doesn't work, reset the phone.
My phone turns off by itself
• Check that your screen is locked when you are not
using your phone, and make sure that the Power
key is not accidentally pressed while the screen is
unlocked.
• Check the battery charge level.
• If it still doesn't work, reset the phone or update
software.

My phone can't charge properly
• Make sure that you are using the Alcatel charger that
comes with the phone.
• If your phone has a removable battery, make sure
that your battery is inserted properly and clean the
battery contact if it’s dirty. It must be inserted before
plugging in the charger.
• Make sure that your battery is not completely
discharged; if the battery power has been empty for
a long time, it may take around 20 minutes to display
the battery charging indicator on the screen.
• Make sure that charging is carried out under normal
conditions (0°C (32°F) to 40°C (104°F )).
• When abroad, check that the voltage input is
compatible.
My phone can't connect to a network or "No service"
is displayed
• Try connecting to the network by moving to another
physical location.
• Verify the network coverage with your operator.
• Check with your operator that your SIM card is valid.
• Try connecting at a later time if the network is
overloaded.

101

102

My phone can't connect to the internet
• Make sure that the internet access service of your SIM
card is available.
• Check your phone's internet connection settings.
• Make sure that you are in a place with network
coverage.
• Try connecting at a later time or another location.
Invalid SIM card
• Make sure that the SIM card has been correctly
inserted.
• Make sure that the chip on your SIM card is not
damaged.
• Make sure that the service of your SIM card is
available.
My phone can't make outgoing calls
• Make sure that you have dialled a valid number and
have touched Call.
• For international calls, check the country and area
codes.
• Make sure that your phone is connected to a
network, and the network is not overloaded or
unavailable.
• Check your subscription status with your operator
(credit, SIM card valid, etc.).
• Make sure that you have not barred outgoing calls.

• Make sure that your phone is not in aeroplane mode.
My phone can't receive incoming calls
• Make sure that your phone is switched on and
connected to a network (check for overloaded or
unavailable network).
• Check your subscription status with your operator
(credit, SIM card valid, etc.).
• Make sure that you have not forwarded incoming
calls.
• Make sure that you have not barred certain calls.
• Make sure that your phone is not in aeroplane mode.
The caller’s name/number doesn't appear when a call
is received
• Check that you have subscribed to this service with
your operator.
• Your caller may have concealed his name or number.
I can't find my contacts
• Make sure that your SIM card is not broken.
• Make sure that your SIM card is inserted properly.
• Import all contacts stored in SIM card to phone.
The sound quality of the calls is poor
• Adjust the volume during a call by pressing the
Volume key.

103

104

• Check the network strength. Move to a location with
stronger signal strength.
• Make sure that the receiver, connector and speaker on your
phone are clean.
I can't use the features described in the manual
• Check with your operator to make sure that your
subscription includes this service.
• Make sure that this feature doesn't require an Alcatel
accessory.
When I select a number from my contacts, the number
can't be dialled
• Make sure that you have correctly recorded the number
in your file.
• Make sure that you have selected the country code
when calling an international number.
I can't add a contact
• Make sure that your SIM card contacts are not full;
delete some files or save the files to the phone.
My callers can't leave messages on my voicemail
• Contact your network operator to check service
availability.
I can't access my voicemail
• Make sure that your operator’s voicemail number is
correctly entered in "Voicemail number".
• Try later if the network is busy.

I can't send and receive MMS
• Check your phone storage as it might be full.
• Contact your network operator to check service
availability and MMS parameters.
• Verify the server centre number or your MMS profile
with your operator.
• The server centre may be swamped. Try again later.
SIM card PIN locked
• Contact your network operator to obtain the PUK
(Personal Unblocking Key) code.
I can't connect my phone to my computer
• Check to make sure the USB port is not broken. If it’s
not working, try another USB port on your computer.
• Make sure USB drivers are properly installed.
• If you are using a Windows computer, make sure it
supports MTP mode. If you are using a Mac, make
sure to install Android File Transfer from www.
android.com/filetransfer/.
I can't download new files
• Make sure that there is sufficient phone storage
space for your download.
• Select the microSD card as the location to store
downloaded files.
• Check your subscription status with your operator.

105

106

The phone can't be detected by others via Bluetooth
• Make sure that Bluetooth is turned on and your
phone is visible to other users.
• Make sure that the two phones are within Bluetooth’s
detection range.
The battery drains too fast
• Make sure that you follow the complete charge time
(minimum 150 minutes).
• After a partial charge, the battery level indicator
may not be exact. Wait for at least 20 minutes after
removing the charger to obtain an exact indication.
• Adjust the brightness of screen as appropriate.
• Extend the email auto-check interval for as long as
possible.
• Update news and weather information on manual
demand, or increase their auto-check interval.
• Exit background-running applications if they are not
being used for extended periods of time.
• Turn off Bluetooth, Wi-Fi, or GPS when not in use.
The phone becomes warm following prolonged
calls, game playing, internet surfing or running other
complex applications
• This heating is a normal consequence of the CPU
handling excessive data. Ending the above actions
will make your phone return to normal temperature.

After a factory data reset is performed, I can't use my
phone without entering Google account credentials
• After a reset is performed, you must enter the
original Google account credentials that were used
on this phone.
• If you don’t remember your Google account
credentials, complete Google account recovery
procedures.
• If you still cannot access your phone, apply to the
authorised repair centre, but remember that it will
not be regarded as warranty case.
I forget some passwords/codes/keys on phone
• Perform a factory data reset.
• If you still cannot access your phone, apply to the
authorised repair centre, but remember that it will
not be regarded as a warranty case.

107

108

16

Specifications.......................

Processor :

LTE: B2/4/5/7/12/17
(Band frequency and data speed are operator
dependent.)
GPS :

MT6739

GPS

Platform :

Connectivity :

Android Go

• Bluetooth BT4.2

Memory :

• Wi-Fi 802.11b/g/n (2.4GHz)

8GB ROM + 1GB RAM

• 3.5 mm audio jack

Dimensions (LxWxT) :

• micro-USB

137.6 x 65.7 x 9.8mm

Camera :

Weight :

• 5 megapixel back camera

134g

• Up to 5 megapixel front camera by SW

Display :
5.0-inch touchscreen with FWVGA+ 18:9 (480*960)

Audio supported formats :

Network :

WAV, MP3, AAC, AMR, MIDI, Vorbis, APE, AAC+,
FLAC

GSM: 850/900/1800/1900

Battery (1) :

UMTS: B2/4/5

Capacity: 2000 mAh
(1)

109

The original battery has undergone rigorous safety
inspections to meet qualification standards, the use of
non-original batteries may be dangerous.

110

Expansion Slot :
microSD™ memory card
(Availability of microSD card depends on market)
Special Features :
• GPS
• G-sensor
Note: Specifications are subject to change without
prior notice.
TCL Communication Ltd. reserves
the right to alter material
or technical specification
without prior notice.
All "Signature" ringtones embedded in this
phone have been composed, arranged, and
mixed by NU TROPIC (Amar Kabouche).

111

English - CJA2CP0B6AAA
112



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