Alcatel 1 Manual

2018-07-18

: Alcatel-1-Manual alcatel-1-manual 4080 manuals phones

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Page Count: 57

Safety and use

For more information on how to use the phone, please go to www.alcatelmobile.com and download the

complete user manual. Moreover, on the website, you can also find answers to frequently asked questions,

upgrade the software via Mobile Upgrade, and so much more.

1 2

4.2 Manage messages...........................................59

5 Calendar, Clock, and Calculator ............................ 60

5.1 Calendar ............................................................60

5.2 Clock ..................................................................62

5.3 Calculator ..........................................................65

6 Getting connected ...................................................66

6.1 Connecting to the internet ...........................66

6.2 Connecting to a Bluetooth device ..............69

6.3 Connecting to a computer via USB ............71

6.4 Sharing your phone's mobile data

connection ........................................................71

6.5 Connecting to virtual private networks ....72

7 Multimedia applications .........................................75

7.1 Camera ..............................................................75

7.2 Gallery ...............................................................79

8 Others ......................................................................... 83

8.1 Radio ..................................................................83

8.2 Other applications .........................................86

9 Google applications .................................................87

9.1 Chrome ..............................................................87

9.2 Gmail ..................................................................87

9.3 Maps Go ...........................................................88

9.4 YouTube Go ......................................................88

9.5 Play Store ..........................................................88

Note:

This is a user manual for Alcatel 1 5033O.

Table of Contents

Safety and use ..................................................................... 5

Radio waves ....................................................................... 12

Licenses ............................................................................... 20

General information .........................................................21

1 Your mobile ................................................................24

1.1 Keys and connectors ......................................24

1.2 Getting started ................................................27

1.3 Home screen ....................................................30

2 Text input ...................................................................40

2.1 Using the onscreen keyboard ......................40

2.2 Text editing .......................................................42

3 Call, Call log and Contacts .....................................43

3.1 Call .....................................................................43

3.2 Call log ...............................................................49

3.3 Contacts ............................................................50

4 Messaging ..................................................................57

4.1 Write a new message ....................................57

3 4

9.6 Play Music ........................................................89

10 Settings ....................................................................... 90

10.1 Network & connection ..................................90

10.2 Display ...............................................................92

10.3 Security & location .........................................92

10.4 Battery ...............................................................92

10.5 Smart Manager ................................................93

10.6 Advanced Features .........................................93

10.7 Storage ..............................................................93

10.8 Apps & notifications ......................................93

10.9 Sound.................................................................93

10.10 Users & accounts..........................................94

10.11 Google .............................................................94

10.12 Accessibility ...................................................94

10.13 System.............................................................94

11 Making the most of your phone ...........................97

11.1 FOTA Upgrade .................................................97

12 Accessories ................................................................98

13 Warranty .....................................................................99

14 Recycling ....................................................................99

15 Troubleshooting ..................................................... 100

16 Specifications ......................................................... 109

PROTECT YOUR HEARING

To prevent possible hearing damage, do not

listen at high volume levels for long periods.

Exercise caution when holding your phone near

your ear while the loudspeaker is in use.

www.sar-ck.com

This product meets applicable national

SAR limits of 1.6 W/kg. The specific

maximum SAR values can be found on

Radio waves section.

When carrying the product or using it

while worn on your body, either use an

approved accessory such as a holster or

otherwise maintain a distance of 10 mm

from the body to ensure compliance

with RF exposure requirements. Note

that the product may be transmitting

even if you are not making a phone call.

5 6

• If your phone is a unibody device, where the back

cover and battery are not removable, dissembling

the phone will void your warranty. Disassembling

the phone can cause bodily injury if the battery is

punctured;

• Always handle your phone with care and keep it in a

clean and dust-free place;

• Do not allow your phone to be exposed to adverse

weather or environmental conditions, such as

moisture, humidity, rain, infiltration of liquids, dust,

sea air, etc. The manufacturer’s recommended

operating temperature range is -10°C (14°F) to

+55°C (131°F). At over 55°C (131°F), the legibility of

the phone’s display may be impaired, though this is

temporary and not serious;

• Do not open, dismantle, or attempt to repair your

phone yourself;

• Do not drop, throw, or bend your phone;

• Use only batteries, battery chargers, and accessories

which are recommended by TCL Communication Ltd.

and its affiliates and are compatible with your phone

model. TCL Communication Ltd. and its affiliates

disclaim any liability for damage caused by the use of

other chargers or batteries;

• Your phone should not be disposed of in a municipal

waste. Please check local regulations for disposal of

electronic products;

Safety and use ...............................

We recommend that you read this chapter carefully

before using your phone. The manufacturer disclaims

any liability for damage, which may result as a

consequence of improper use or use contrary to the

instructions contained herein.

TRAFFIC SAFETY:

Given that studies show that using a phone while

driving a vehicle constitutes a real risk, even when the

hands-free kit is used (car kit, headset...), drivers are

requested to refrain from using their phone when the

vehicle is not parked. Check the laws and regulations

on the use of wireless phones and their accessories

in the areas where you drive. Always obey them. The

use of these devices may be prohibited or restricted in

certain areas.

CONDITIONS OF USE:

• You are advised to switch off the phone from time to

time to optimize its performance;

• Remember to abide by local authority rules of mobile

phone use on aircrafts;

7 8

• Remember to make backup copies or keep a written

record of all important information stored on your

phone;

• Some people may suffer epileptic seizures or blackouts

when exposed to flashing lights, or when playing video

games. These seizures or blackouts may occur even if

a person never had a previous seizure or blackout.

If you have experienced seizures or blackouts, or if

you have a family history of such occurrences, please

consult your doctor before playing video games on

your phone or enabling a flashing-lights feature on

your phone;

• Parents should monitor their children’s use of video

games or other features that incorporate flashing

lights on the phones. All persons should discontinue

use and consult a doctor if any of the following

symptoms occur: convulsion, eye or muscle twitching,

loss of awareness, orientation, or movements.

PRIVACY:

Please note that you must respect the laws and

regulations in force in your jurisdiction or other

jurisdiction(s) where you will use your phone regarding

taking photographs and recording sounds with your

phone. Pursuant to such laws and regulations, it may

be strictly forbidden to take photographs and/or to

record the voices of other people or any of their

personal attributes, and reproduce or distribute them,

as this may be considered to be an invasion of privacy.

It is the user's sole responsibility to ensure that prior

authorization has been obtained, if necessary, in order

to record private or confidential conversations or take

a photograph of another person; the manufacturer, the

seller or vendor of your phone (including the carrier)

disclaim any liability which may result from improper

use of the phone.

BATTERY:

For a non-unibody device:

Observe the following precautions:

• Do not attempt to open the battery (due to the risk

of toxic fumes and burns);

• Do not puncture, disassemble, or cause a short

circuit in a battery;

9 10

• Do not burn or dispose of a used battery in household

rubbish or store it at temperatures above 60°C

(140°F).

Batteries must be disposed of in accordance with

locally applicable environmental regulations. Only

use the battery for the purpose for which it was

designed. Never use damaged batteries or those not

recommended by TCL Communication Ltd. and/or its

affiliates.

For a non-unibody device with a non-removable

battery:

Observe the following precautions:

• Do not attempt to eject, replace or open the battery;

• Do not puncture, disassemble, or cause a short

circuit in the battery;

• Do not burn or dispose of your phone in household

rubbish or store it at temperature above 60°C

(140°F).

Phone and battery must be disposed of in accordance

with locally applicable environmental regulations.

For a unibody device:

Observe the following precautions:

• Do not attempt to open the back cover;

• Do not attempt to eject, replace, or open battery;

• Do not puncture the back cover of your phone;

• Do not burn or dispose of your phone in household

rubbish or store it at temperature above 60°C

(140°F);

Phone and battery as a unibody device must be disposed

of in accordance with locally applicable environmental

regulations.

This symbol on your phone, the battery, and the

accessories means that these products must be

taken to collection points at the end of their life:

• Municipal waste disposal centers with specific bins

for these items of equipment;

• Collection bins at points of sale.

They will then be recycled, preventing substances

being disposed of in the environment, so that their

components can be reused.

In European Union countries:

These collection points are accessible free of charge.

All products with this sign must be brought to these

collection points.

In non-European Union jurisdictions:

Items of equipment with this symbol are not to be

thrown into ordinary bins if your jurisdiction or your

region has suitable recycling and collection facilities;

instead they are to be taken to collection points for

them to be recycled.

11 12

In the United States you may learn more about CTIA’s

Recycling Program at http://www.gowirelessgogreen.

org/

CAUTION: RISK OF EXPLOSION IF BATTERY IS

REPLACED BY AN INCORRECT TYPE. DISPOSE

OF USED BATTERIES ACCORDING TO THE

INSTRUCTIONS.

WARNING: This product contains chemicals known to

the State of California to cause cancer and birth defects

or other reproductive harm.

CHARGERS:

Home A.C./Travel chargers will operate within the

temperature range of: 0°C (32°F) to 40°C (104°F).

The chargers designed for your phone meet the standard

for safety of information technology equipment and

office equipment use. Due to different applicable

electrical specifications, a charger you purchased in one

jurisdiction may not work in another jurisdiction. They

should be used for this purpose only.

Characteristics of power supply (depending on the

country):

Travel charger: Input: 100-240 V, 50/60 Hz, 150 mA

Output: 5V, 550mA

Battery: Lithium 2000 mAh

Radio waves ...................................

THIS PHONE MEETS THE GOVERNMENT’S

REQUIREMENTS FOR EXPOSURE TO RADIO WAVES.

Your phone is a radio transmitter and receiver. It is

designed and manufactured not to exceed the emission

limits for exposure to radio-frequency (RF) energy.

These limits are part of comprehensive guidelines and

establish permitted levels of RF energy for the general

population. The guidelines are based on standards that

were developed by independent scientific organizations

through periodic and thorough evaluation of scientific

studies. These guidelines include a substantial safety

margin designed to ensure the safety of all persons,

regardless of age and health.

The exposure standard for phones employs a unit of

measurement known as the Specific Absorption Rate,

or SAR. The SAR limit set by public authorities such

as the Federal Communications Commission of the

US Government (FCC), or by Innovation, Science and

Economic Development Canada (ISED), is 1.6 W/kg

averaged over 1 gram of body tissue. Tests for SAR are

conducted using standard operating positions with the

phone transmitting at its highest certified power level

in all tested frequency bands.

13 14

This device is complied with SAR for general population/

uncontrolled exposure limits in ANSI/IEEE C95.1-

1992 and had been tested in accordance with the

measurement methods and procedures specified in

IEEE1528.

The FCC has granted an Equipment Authorization for

this model phone with all reported SAR levels evaluated

as in compliance with the FCC RF exposure guidelines.

SAR information on this model phone is on file with the

FCC and can be found under the Display Grant section

of www.fcc.gov/oet/ea/fccid after searching on FCC

ID: 2ACCJH091

Although the SAR is determined at the highest certified

power level, the actual SAR level of the phone while

operating can be well below the maximum value. This

is because the phone is designed to operate at multiple

power levels so as to use only the power required

to reach the network. In general, the closer you are

to a wireless base station antenna, the lower the

power output of the phone. Before a phone model is

available for sale to the public, compliance with national

regulations and standards must be shown.

The highest SAR value for this model phone when

tested is 0.99 W/Kg for use at the ear and 1.19 W/Kg

for use close to the body.

While there may be differences between the SAR

levels of various phones and at various positions, they

all meet the government requirement for RF exposure.

For body-worn operation, the phone meets FCC RF

exposure guidelines provided that it is used with a non-

metallic accessory with the handset at least 10 mm

from the body. Use of other accessories may not ensure

compliance with FCC RF exposure guidelines.

Additional information on SAR can be found on the

Cellular Telecommunications & Internet Association

(CTIA) Web site: http://www.ctia.org/

The World Health Organization (WHO) considers that

present scientific information does not indicate the

need for any special precautions for use of phones. If

individuals are concerned, they might choose to limit

their own or their children’s RF exposure by limiting the

length of calls, or using “hands-free” devices to keep

phones away from the head and body. Additional WHO

information about electromagnetic fields and public

health are available on the following website: http://

www.who.int/peh-emf.

15 16

This phone complies with Part 15 of the FCC Rules.

Operation is subject to the following two conditions:

• This device may not cause harmful interference;

• This device must accept any interference received,

including interference that may cause undesired

operation.

Your phone is equipped with a built-in antenna. For

optimal operation, you should avoid touching it or

degrading it.

As mobile devices offer a range of functions, they can

be used in positions other than against your ear. In such

circumstances the device will be compliant with the

guidelines when used with a headset or USB data cable.

If you are using another accessory ensure that whatever

product is used is free of any metal and that it positions

the phone at least 10 mm away from the body.

Note: This equipment has been tested and found

to comply with the limits for a Class B digital device

pursuant to part 15 of the FCC Rules. These limits

are designed to provide reasonable protection against

harmful interference in a residential installation. This

equipment generates, uses and can radiate radio

frequency energy and, if not installed and used in

accordance with the instructions, may cause harmful

interference to radio communications. However, there

is no guarantee that interference to radio or television

reception, which can be determined by turning the

equipment off and on, the user is encouraged to try to

correct the interference by one or more of the following

measures:

• Reorient or relocate the receiving antenna;

• Increase the separation between the equipment and

receiver;

• Connect the equipment into an outlet on a circuit

different from that to which the receiver is connected;

• Consult the dealer or an experienced radio/ TV

technician for help.

Changes or modifications not expressly approved by

the party responsible for compliance could void the

user’s authority to operate the equipment.

For the receiver devices associated with the operation

of a licensed radio service (e.g. FM broadcast), they

bear the following statement:

17 18

Please note by using the device some of your personal

data may be shared with the main device. It is under

your own responsibility to protect your own personal

data, not to share with it with any unauthorized

devices or third party devices connected to yours. For

products with Wi-Fi features, only connect to trusted

Wi-Fi networks. Also when using your product as a

hotspot (where available), use network security. These

precautions will help prevent unauthorized access to

your device. Your product can store personal information

in various locations including a SIM card, memory card,

and built-in memory. Be sure to remove or clear all

personal information before you recycle, return, or give

away your product. Choose your apps and updates

carefully, and install from trusted sources only. Some

apps can impact your product’s performance and/or

have access to private information including account

details, call data, location details and network resources.

Note that any data shared with TCL Communication Ltd.

is stored in accordance with applicable data protection

legislation. For these purposes TCL Communication Ltd.

implements and maintains appropriate technical and

organizational measures to protect all personal data, for

example against unauthorized or unlawful processing

and accidental loss or destruction of or damage to such

personal data whereby the measures shall provide a

level of security that is appropriate having regard to

• The technical possibilities available;

• The costs for implementing the measures;

• The risks involved with the processing of the personal

data, and;

• The sensitivity of the personal data processed.

You can access, review and edit your personal

information at any time by logging into your user

account, visiting your user profile or by contacting us

directly. Should you require us to edit or delete your

personal data, we may ask you to provide us with

evidence of your identity before we can act on your

request.

Innovation, Science and Economic Development

Canada (ISED) Notice

This device complies with Innovation, Science and

Economic Development Canada license-exempt RSS

standard(s). Operation is subject to the following two

conditions:

• This device may not cause interference, and;

• This device must accept any interference, including

interference that may cause undesired operation of

the device.

This Class B digital apparatus complies with Canadian

ICES-003.

19 20

Innovation, Science and Economic Development

Canada (ISED) Radiation Exposure Statement

This EUT is compliance with SAR for general population/

uncontrolled exposure limits in ISED RSS-102 and had

been tested in accordance with the measurement

methods and procedures specified in IEEE 1528 and

IEC 62209. This equipment should be installed and

operated with minimum distance 10 mm between the

radiator and your body. This device and its antenna(s)

must not be co-located or operating in conjunction with

any other antenna or transmitter.

Licenses ...........................................

microSD logo is a trademark.

The Bluetooth word mark and logos are

owned by the Bluetooth SIG, Inc. and any

use of such marks by TCL Communication

Ltd. and its affiliates is under licence. Other

trademarks and trade names are those of

their respective owners.

Alcatel 5033O Bluetooth Declaration ID

D038401

The Wi-Fi Logo is a certification mark of the

Wi-Fi Alliance.

Google, the Google logo, Android, the

Android logo, Google Search TM, Google

Maps TM, Gmail TM, YouTube, Google Play

Store, Google Latitude TM, and Hangouts TM

are trademarks of Google Inc.

21 22

The Android robot is reproduced or modified from

work created and shared by Google and used according

to terms described in the Creative Commons 3.0

Attribution License (the text will show when you

touch Google legal in Settings > About phone > Legal

information) (1).

You have purchased a product which uses the open

source (http://opensource.org/) programs mtd, msdosfs,

netfilter/iptables and initrd in object code and other

open source programs licensed under the GNU General

Public Licence and Apache Licence.

We will provide you with a complete copy of the

corresponding source codes upon request within a

period of three years from the distribution of the

product by TCL Communication Ltd.

You may download the source codes from http://

sourceforge.net/projects/alcatel/files/. The provision

of the source code is free of charge from the internet.

General information .....................

• Website (USA): https://us.alcatelmobile.com

• Website (Canada): https://ca.alcatelmobile.com

• Facebook (USA): https://www.facebook.com/

alcatelmobileus

(1) May not be available in all countries.

• Facebook (Canada): https://www.facebook.com/

alcatelmobileca

• Twitter (USA): https://twitter.com/alcatelmobileus

• Twitter (Canada): https://twitter.com/alcatelotcanada

• Instagram (USA): https://www.instagram.com/

alcatelmobileus

• Instagram (Canada): https://www.instagram.com/

alcatelmobileca

• Hotline: In the United States, call 855-368-0829 for

technical support. In Canada, call 855-844-6058 for

technical support.

• Manufacturer: TCL Communication Ltd.

• Address: 5/F, Building 22E, 22 Science Park East

Avenue, Hong Kong Science Park, Shatin, NT, Hong

Kong

• Electronic labeling path: Touch Settings > Regulatory &

Safety or press *#07#, you can find more information

about labeling (1), such as FCC ID.

On our website, you will find our FAQ (Frequently

Asked Questions) section. You can also contact us by

email to ask any questions you may have.

Your phone is a transceiver that operates on GSM

in quad-band (850/900/1800/1900 MHz), UMTS in

B2/4/5, or LTE in B2/4/5/7/12/17.

(1) It depends on countries.

23 24

Protection against theft (1)

Your phone is identified by an IMEI (phone serial

number) shown on the packaging label and in the

phone’s memory. We recommend that you note the

number the first time you use your phone by entering

*#06# and keep it in a safe place. It may be requested

by the police or your carrier if your phone is stolen. This

number allows your phone to be blocked preventing a

third person from using it, even with a different SIM

card.

Disclaimer

There may be certain differences between the user

manual description and the phone’s operation,

depending on the software release of your phone or

specific carrier services.

TCL Communication Ltd. shall not be held legally

responsible for such differences, if any, nor for their

potential consequences, which responsibility shall be

borne by the carrier exclusively.

(1) Contact your network carrier to check service availability.

1 Your mobile .............................

1.1 Keys and connectors

Front camera

Volume

up/down

Power key

Headset

connector

Back

button

Recent apps

button

Home button

Micro-USB connector

25 26

Back camera

Flash

Back button

• Touch to go back to the previous screen,

or close a dialog box, options menu, the

Notification panel, etc.

Home button

• From any application or screen, touch to

return to the Home screen.

• Long press to turn on Google Now. You

can get help such as getting directions and

restaurant information based on the content

detected on the screen.

Recent Apps button

• Touch to open a card view of applications

you've worked with recently.

Power key

• Press: Lock the screen/Light up the screen.

• Press and hold: Show the popup menu to

select from Restart/Power off/Airplane mode.

• Press and hold the Power key and Volume

down key to take a screenshot.

• Press and hold the Power key for at least 10

seconds to force reboot.

Volume keys

• In call mode, adjusts the call volume.

• In Music/Video/Streaming mode, adjusts the

media volume.

• In general mode, adjusts the ringtone volume.

• Mutes the ringtone of an incoming call.

• In camera preview mode, press Volume up or

down key to take a photo or press and hold to

take a burst shot.

27 28

1.2 Getting started

1.2.1 Setting up

1 Installing or removing the back cover.

2 Inserting or removing the microSD card.

3 Inserting or removing the SIM card.

SIM

Your phone only supports nano-SIM cards. Do

not attempt to insert other SIM types like mini

and micro cards; otherwise this may cause damage

to your phone.

29 30

Charging the battery

You are advised to fully charge the battery ( ). Charging

status is indicated by a percentage displayed on screen.

The percentage increases as the phone is charged.

To reduce power consumption and energy waste

when the battery is fully charged, disconnect your

charger from the plug; switch off Wi-Fi, GPS,

Bluetooth or background-running applications

when not in use; reduce the backlight time, etc.

1.2.2 Powering on your phone

Hold down the Power key until the phone powers on,

unlock your phone (Swipe, PIN, Password or Pattern) if

necessary and confirm. The Home screen is displayed.

If you do not know your PIN code or forget it, contact

your network operator. Be sure to keep your PIN code

safe.

1.2.3 Powering off your phone

Press and hold the Power key until options appear, then

select Power off.

1.3 Home screen

You can bring all the items (applications, shortcuts,

folders and widgets) you love or use most frequently

to your Home screen for quick access. Touch the Home

button to switch to the Home screen.

2 3

1 Status bar

31 32

• Status/Notification indicators

• Touch and drag down to open the Notification

panel.

4 Google Search bar

• Touch 2 to enter text search screen

• Touch 3 to enter voice search screen

5 Favorite tray applications

• Enter the application.

• Long press to move or remove applications.

6 Enter the App drawer.

Reversible screen

The phone supports the reversible function. From

the Home screen, touch to open the App drawer,

then touch Settings > Display > Auto-rotate screen to

enable the function.

1.3.1 Using the touchscreen

Touch

To access an application, touch it with your finger.

Long press

To enter the available options for an item, long press

the item. For example, select a contact in Contacts, long

press this contact, an option list will appear.

Drag

Long press an item and drag it to another location.

Slide/Swipe

Slide the screen to scroll up and down the applications,

images, and web pages. You can slide the screen

horizontally too.

Flick

Similar to swiping, flicking is a lighter and quicker stroke.

Pinch/Spread

Place two fingers on the screen surface and draw them

apart or together to scale an element on the screen.

The phone also supports one finger zooming in Camera

and Gallery. Double touch the screen to zoom in/out.

33 34

Rotate

Automatically change the screen orientation from

portrait to landscape by turning the phone sideways to

have a better screen view.

1.3.2 Status bar

From the Status bar, you can view both phone status

(on the right side) and notification information (on the

left side).

Drag down the status bar to view notifications and drag

again to enter the Quick settings panel.

Touch and drag up to close it. When there are

notifications, you can touch them to access notifications.

Notification panel

When there are notifications, touch and drag down the

Status bar to open the Notification panel to read more

detailed information.

Clear all notifications

(ongoing notifications

will remain)

Quick Settings panel

Touch and drag down the notification panel to open

the Quick Settings panel. You can enable or disable

functions or change modes by touching the icons.

35 36

To unlock the phone screen

Press the Power key once to light up the screen, slide to

draw the unlock pattern you have created or enter your

PIN, password or fingerprint, etc.

If you have chosen Swipe as the screen lock, you can

press the Power key to light up the screen, then swipe

up to unlock the screen.

Swipe up to

unlock the screen

Double tap to enter

the detailed screen

1.3.4 Personalising your Home screen

Add

You can long press a folder, an application or a widget

and drag the item to your preferred Home screen.

Open Settings, to view the full list

of settings.

1.3.3 Locking and unlocking your screen

To protect your phone and privacy, you can lock the

phone with a pattern, PIN, password or fingerprint, etc.

To create a screen unlock pattern

• From the Home screen, touch to open the App

drawer, then touch Settings > Security & location >

Screen lock.

• Set your own pattern.

To lock phone screen

Press the Power key once to lock the screen.

37 38

Reposition

Long press an item and drag it to the desired position

and then release. You can move items both on the

Home screen and the Favourite tray. Hold the icon on

the left or right edge of the screen to drag the item to

another Home screen.

Remove

Long press an item and drag it up to the top of the

Remove icon, then release.

Create folders

To improve the organisation of shortcuts or applications

on the Home screen and the Favourite tray, you can add

them to a folder by stacking one item on top of another.

To rename a folder, open it and touch the folder’s title

bar to input the new name.

Wallpaper customisation

Long press an empty area on the Home screen, then

touch WALLPAPERS to customise wallpaper.

1.3.5 Widgets and recently used applications

Consult widgets

Long press the empty area on the Home screen, then

touch WIDGETS to display all widgets.

Touch the selected widget and slide it to move to your

preferred screen.

Consult recently used applications

To consult recently used applications, touch the Recent

Apps button. Touch a thumbnail in the window to open

the application.

Touch one thumbnail and slide it right/left or touch X to

close an application.

Touch at the bottom of the screen to close all the

running applications.

39 40

1.3.6 Volume adjustment

Using the volume key

Press the Volume key to adjust the volume. To activate

the vibrate mode, press the Volume down key until the

phone vibrates.

Using the settings menu

From the Home screen, touch to open the App

drawer, then touch Settings > Sound to set the volume

for media, ringtones, alarms, etc.

2 Text input ................................ .

2.1 Using the onscreen keyboard

Onscreen keyboard settings

Go to Settings > System > Languages & input > Virtual

keyboard, touch the keyboard you want to set up and a

series of settings will become available.

Adjust the onscreen keyboard orientation

Turn the phone sideways or upright to adjust the

onscreen keyboard orientation. You can adjust it by

changing the settings (Touch Settings > Display > Auto-

rotate screen).

41 42

2.1.1 Gboard

1 Enter text or numbers.

2 Long press to select symbols.

3 Switch between "abc/Abc" mode; Long press to

switch to "abc/ABC" mode.

4 Switch to symbol and numeric keyboard.

5 Long press to show input options.

2.2 Text editing

You can edit the texts you entered.

• Long press or double tap within the texts you want

to edit.

• Drag the tabs to change the selected texts.

• The following options will show: CUT, COPY, SHARE

and SELECT ALL.

You can also insert new texts if preferred

• Touch where you want to type, or long press a blank

space, the cursor will blink and the tab will show.

Drag the tab to move the cursor.

• If you have cut or copied any text, touch the tab to

show PASTE which allows you to paste any text you

have previously copied.

43 44

3 Call, Call log and Contacts ...

3.1 Call ......................................................

3.1.1 Making a call

To make a call, touch in the Favourites tray.

1 Call log

2 Contacts

3 View the contact’s detailed information. You can

also edit, delete, share the contact, or send a

message to the contact.

4 Show the dial pad

5 Call the previewed number.

Long press to

access voicemail

Enter the desired number from the dial pad and touch

to place the call or select a contact from CONTACTS

or CALL LOG by sliding or touching tabs, then touch

to make the call.

The number you entered can be saved to Contacts by

touching the Create new contact icon or the Add to

a contact icon .

If you make a mistake, you can delete the incorrect

digits by touching .

To hang up a call, touch .

45 46

International call

To dial an international call, long press to enter “+”,

then enter the international country prefix followed by

the full phone number and touch .

Emergency call

If your phone has network coverage, dial the emergency

number and touch to make an emergency call. This

works even without a SIM card and without typing the

PIN code.

3.1.2 Answering or rejecting a call

When you receive a call, a call window will be presented

on top of the screen. Touch DECLINE to dismiss a call

or ANSWER to answer a call. Touch the call window to

open the Phone call screen.

On the Phone call screen:

• Touch to answer the call;

• Touch to reject the call;

• Touch to reject the call by sending a preset

message.

• Touch to set a call back reminder.

3.1.3 Calling your voicemail

Your voicemail is provided by your network to avoid

missing calls. It works like an answering machine that

you can consult at any time.

To access your voicemail, long press .

If you receive a voicemail, appears on the Status bar.

Open the Notification panel and touch New voicemail.

47 48

3.1.4 During a call

To adjust the volume during a call, press the Volume

key.

End the current call.

Touch once to activate the speaker during the

current call. Touch this icon again to deactivate the

speaker.

Touch once to mute the current call. Touch this icon

again to unmute the call.

Display the dial pad.

Touch once to hold the current call. Touch this icon

again to retrieve the call.

Touch to add another call.

Touch to open Contacts options.

To avoid accidental operation of the touchscreen

during a call, the screen will be locked automatically

when you put the phone close to your ear; and it

will be unlocked when the phone is taken away

from your ear.

3.1.5 Managing multiple calls

With this phone you can handle multiple calls at the

same time.

Swap calls

When you accept two calls, touch the contact name or

number to switch between two lines. The current call

will be put on hold and you are able to join the other

call.

Conference calls (1)

You can set up a conference call as follows.

• Place a call to the first participant of the conference

call.

• Touch to add another call.

• Enter the phone number of the person you want to

add to conference and touch . You can also add

participants from Call log or Contacts.

(1) Depending on your network operator.

49 50

Touch to Delete all history.

3.3 Contacts ............................................

Contacts enables quick and easy access to the contact

you want to reach.

You can view and create contacts on your phone and

synchronise them with your Gmail contacts or other

applications on the web or on your phone.

3.3.1 Consult your Contacts

To see your contacts, touch from the App drawer.

• Touch to start the conference.

• Touch to end the conference call and disconnect

all callers.

3.1.6 Call settings

Touch from the Call screen, then touch Settings to

set phone and contacts.

3.2 Call log

You can access your call log by touching from the

Call screen to view missed calls, outgoing calls and

incoming calls.

Touch to view information or further operations, you

can launch a new call, send a message to the contact or

number, view detailed information of the call, or clear

the call.

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1 Display the contacts list option menu

2 Touch to search contacts

3 Open the Quick contact panel

Long press to select contact(s) to delete

4 Add new contact

Deleted contacts will also be removed from other

applications on the phone or web the next time

you synchronise your phone.

3.3.2 Adding a contact

Touch in the contact list to create a new contact.

You are required to enter the contact's name and other

contact information. By scrolling up and down the

screen, you can move from one field to another.

1 When finished, touch this icon to save

2 Select a picture or take a photo for the contact

3 Touch to open available labels

Add to/Remove from Favourites (1)

To add a contact to favourites, you can touch a contact

to view details then touch to add the contact to

favourites.

(1) Only phone contacts and account contacts can be added

to Favourites.

53 54

To remove a contact from favourites, touch the star

on the contact details screen.

3.3.3 Editing your contacts

To edit contact information, touch in the contact

details screen.

When finished, touch to save.

3.3.4 Use Quick contact for Android

Touch a contact to open Quick contact for Android. You

can then touch or the number to make a call. To send

a message, touch .

The icons available on the Quick contact panel depend

on the information you have for the contact and the

applications and accounts on your phone.

3.3.5 Importing, exporting and sharing contacts

This phone enables you to import or export contacts

between your phone, SIM card and phone storage.

From the Contacts screen, touch to open the options

menu. Touch Settings > Import/Export, then select to

import/export contacts from/to your accounts, SIM

card, Phone, internal storage, micro SD card, etc.

You can share a single contact or contacts with others

by sending the contact's vCard to them via Bluetooth,

Gmail, etc.

Touch the contact you want to share, touch and

Share from the contact details screen. Select the

number you want to share, touch , and then select

the application to perform this action.

3.3.6 Displaying contacts

You can configure which list of contacts, for each

account, you want to display in the Contacts list. Touch

and touch Contacts to display from contacts list

screen, then you can choose which contacts to display.

55 56

Touch and then Settings > Display options to sort

the list by touching First name or Surname, as well as

viewing contact names by touching First name first or

Surname first.

3.3.7 Merging/Separating contacts

To avoid duplication, you can add any new contact

information to existing contacts in a single action.

Touch the contact which you want to add information

to, touch to enter the edit contact screen, touch

again and touch Link.

At this time, you are required to select the contact

whose information you want to merge with the first

contact. The information from the second contact is

added to the first one, and the second contact will no

longer be displayed in the Contacts list.

To separate contact information, touch the contact

whose information you want to separate, touch

to enter the edit contact screen, then touch again

and touch View linked contacts, Touch SEPARATE to

confirm.

3.3.8 Synchronising contacts in multiple

accounts

Contacts, data or other information can be synchronised

from multiple accounts, depending on the applications

installed on your phone.

To add an account, touch from the contacts list and

touch Settings > Accounts, or from the Home screen,

touch , then Settings > Users & accounts > Add

account.

You are required to select the kind of account you are

adding, like Google, Corporate, etc.

As with other account setups, you need to enter

detailed information, like username, password, etc.

You can remove an account and all associated

information from the phone. Touch the account you

want to delete > Touch > Select Remove account >

Confirm.

Auto-sync

On the Accounts screen, touch Auto-sync data, when

activated, all changes to information on the phone or

online will be automatically synchronised with each

other.

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4 Messaging ...........................

4.1 Write a new message

You can create, edit and receive SMS and MMS with

this phone.

To access Messaging, touch .

On the message list screen, touch to write text/

multimedia messages.

1 More options

2 Send the text message

3 Insert emojis

Sending a text message

To add recipients, enter the name or phone number of

the recipient in the To bar. Touch the Type message bar

to enter the text of the message. When finished, touch

to send the text message.

Specific letters (accented) will also increase the

size of the SMS. This may cause multiple SMS to

be sent to your recipient.

Sending a multimedia message

MMS enables you to send video clips, images, photos,

animations, slides and sounds to other compatible

mobiles and email addresses.

An SMS will be converted to MMS automatically when

media files (image, video, audio, etc.) are attached or

subject or email addresses are added.

To send a multimedia message, enter the recipient's

phone number in the To bar. Touch the Type message

bar to enter the text of the message.

Touch to attach a picture, video, audio, etc.

When finished, touch to send the multimedia

message.

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4.2 Manage messages

When receiving a message, will appear on the Status

bar as a notification. Drag down the Status bar to open

the Notification panel. Touch the new message to

open and read it. You can also access the Messaging

application and touch the message to open it.

Messages are displayed as a conversation.

Touch a message to enter the message composing

screen:

• Touch to call the number;

To adjust message settings, touch and select Settings

on the message list screen.

5 Calendar, Clock, and

Calculator .................................

5.1 Calendar .............................................

You can use Calendar to keep track of important

meetings, appointments, etc.

To view the calendar and create events, touch from

the Home screen, then touch Calendar.

5.1.1 Multimode view

You can display the Calendar by Schedule, Day, 3-day,

Week, or Month, touch to select.

5.1.2 To create new events

You can add new events from any Calendar view.

• Touch .

• Fill in all required information for this new event. If it

is a whole-day event, you can select All-day.

• Invite guests to the event. Enter the email addresses

of the guests you want to invite with commas to

separate. The guests will receive an invitation from

Calendar and Email.

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• When finished, touch SAVE from the top of the

screen.

To quickly create an event from the Week view screens,

touch an empty spot to select a target area which will

then turn , then touch the icon to create the new

event.

5.1.3 To delete or edit an event

To delete or edit an event, touch the event to enter its

details screen. Touch to edit the event, or touch

and then Delete to delete.

5.1.4 Event reminder

If a reminder is set for an event, the upcoming event

icon will appear on the Status bar as a notification

when the reminder time arrives.

Touch and drag down the Status bar to open the

Notification panel and touch an event name to view the

Calendar notification list.

Touch the Back button to keep the reminders pending

in the Status bar and the Notification panel.

5.2 Clock ..................................................

Your mobile phone has a built-in clock.

To view the current time, touch from the Home

screen, then touch Clock.

5.2.1 World clock

To view the world clock, touch on the Time screen.

Touch to add a time zone.

5.2.2 Alarm

From the Time screen, touch to enter the ALARM

screen.

Turn on to enable the alarm.

Touch to add a new alarm:

Touch a currently existing alarm to enter the alarm

editing screen.

Touch to delete the selected alarm.

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5.2.3 Countdown

From the Time screen, touch to enter the TIMER

screen.

• Enter the time. The time should be typed in second,

minute and hour number sequence.

• Touch to start the countdown.

Pause/play

5.2.4 STOPWATCH

From the Time screen, touch to enter the

STOPWATCH screen.

• Touch to start the Stopwatch.

• Touch LAP to show a list of records according to the

updated time.

• Touch to halt the total and lap times. These will

only restart after is touched.

• Touch RESET to delete the record.

• Touch SHARE to share.

5.2.5 Adjust Clock settings

Touch and then Settings to access Clock and Alarms

settings.

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5.3 Calculator .........................................

There are two panels available: Basic panel and

Advanced panel.

To switch between panels, select one of the following

two ways:

• Swipe the basic calculation screen to the left to open

the scientific calculation.

• Turn the phone to the landscape orientation from

the basic panel to open the scientific calculation.

This option is only available if Settings > Display >

Auto-rotate screen is on.

Touch to delete digits one by one, or long press

to delete all at once.

6 Getting connected .................

To connect to the internet with this phone, you can use

GPRS/EDGE/3G/4G networks or Wi-Fi, whichever is

most convenient.

6.1 Connecting to the internet

6.1.1 GPRS/EDGE/3G/4G

The first time you turn on your phone with your

SIM card inserted, it will automatically configure your

network service: GPRS, EDGE , 3G or 4G.

If the network is not connected, you can turn on mobile

data in Settings > Network & connection > Data usage.

To check the network connection you are using, touch

Settings > Network & connection > Mobile network >

Access Point Names or Network carrier.

To create a new access point

A new GPRS/EDGE/3G/4G network connection can be

added to your phone with the following steps:

• Touch Settings > Network & connection > Mobile

network > Access Point Names.

• Touch and enter the required APN information.

67 68

• When finished, touch and then Save.

To enable data roaming

• Touch Settings > Network & connection > Mobile

network > Data roaming.

• When data roaming is disabled, you can still perform

data exchange with a Wi-Fi connection (refer to

"6.1.2 Wi-Fi").

To set preferred network mode

• Touch Settings > Network & connection > Mobile

network > Preferred networks.

6.1.2 Wi-Fi

You can connect to the internet when your phone is

within range of a wireless network. Wi-Fi can be used

on your phone even without a SIM card inserted.

To turn Wi-Fi on and connect to a wireless network

• Touch Settings > Network & connection > Wi-Fi.

• Turn on .

• Once Wi-Fi is turned on, detected Wi-Fi networks

are listed.

• Touch a Wi-Fi network to connect to it. If the

network you selected is secured, you are required

to enter a password or other credentials (you may

contact the network operator for details). When

finished, touch CONNECT.

To enable notification when a new network is detected

When Wi-Fi is on and the network notification is

activated, the Wi-Fi icon will appear on the Status

bar whenever the phone detects an available wireless

network within range. The following steps activate the

notification function when Wi-Fi is on:

• Touch Settings > Network & connection > Wi-Fi.

• Turn on Network notification .

To add a Wi-Fi network

When Wi-Fi is on, you may add new Wi-Fi networks

according to your preference.

• Touch Settings > Network & connection > Wi-Fi.

• Touch Add network.

• Enter the name of the network and any required

network information.

• Touch SAVE.

69 70

To forget a Wi-Fi network

The following steps prevent automatic connections to

networks which you no longer wish to use.

• Turn on Wi-Fi, if it’s not already on.

• On the Wi-Fi screen, touch the name of the saved

network.

• Touch FORGET in the dialog that opens.

6.2 Connecting to a Bluetooth device (1)

Bluetooth is a short-range wireless communication

technology that you can use to exchange data, or

connect to other Bluetooth devices for various uses.

To turn on Bluetooth

• Touch Settings > Network & connection > Bluetooth.

• Turn on Bluetooth .

Your device name and other available devices will

appear on screen.

(1) You are recommended to use alcatel Bluetooth headsets,

which have been tested and proved compatible with your

phone. You can go to www.alcatelmobile.com for more

information about the alcatel Bluetooth headset.

To rename your device

• Touch Settings > Network & connection > Bluetooth.

• Touch Device name.

• Enter a name, and touch RENAME to confirm.

To pair/connect your phone with a Bluetooth device

To exchange data with another device, you need to turn

Bluetooth on and pair your phone with the Bluetooth

device with which you want to exchange data.

• Touch Settings > Network & connection > Bluetooth.

• Touch + Pair new device.

• Touch a Bluetooth device you want to pair your

phone with in the list.

• In the dialog that pops up, touch PAIR to confirm.

• If the pairing is successful, your phone will be

connected to the device.

To disconnect/unpair from a Bluetooth device

• Touch beside the device you want to unpair.

• Touch FORGET to confirm.

71 72

6.3 Connecting to a computer via USB

With a USB cable, you can transfer media files and

other files between your phone and a computer.

To connect your phone to the computer

Use the USB cable that came with your phone to

connect the phone to a USB port on your computer. You

will receive a notification that the USB is connected.

Open the Notification panel and touch USB charging

this device, then, in the next dialogue, choose the way

in which you want to transfer files. By default, Charge

this device is selected.

Before using MTP, make sure that the driver

(Windows Media Player 11 or higher version) has

been installed.

6.4 Sharing your phone's mobile data

connection

You can share your phone's mobile data connection

with a single computer via a USB cable (USB tethering)

or with up to four devices at once via Bluetooth

(Bluetooth tethering) or Wi-Fi (mobile hotspot).

The functions below may incur additional network

charges from your network operator. Extra fees

may also be charged in roaming areas.

To share your phone's data connection via USB and

Bluetooth, or as a mobile hotspot

Go to Settings > Network & connection > Hotspot &

tethering to activate these functions.

To rename or secure your mobile hotspot

When mobile hotspot is activated, you can rename

your phone's Wi-Fi network (SSID) and secure its Wi-Fi

network.

• Touch Settings > Network & connection > Hotspot

& tethering > Mobile hotspot.

• Touch Set up mobile hotspot to rename the network

SSID or set your network security.

• Touch SAVE.

6.5 Connecting to virtual private

networks

Virtual private networks (VPNs) allow you to connect

to the resources inside a secured local network from

outside that network. VPNs are commonly deployed

by corporations, schools, and other institutions so

that their users can access local network resources

when not inside that network, or when connected to a

wireless network.

73 74

To add a VPN

• Touch Settings > Network & connection > VPN and

then touch .

• On the screen that opens, follow your network

administrator's instructions to configure each

component of the VPN settings.

• Touch SAVE.

The VPN is added to the list on the VPN settings screen.

Before adding a VPN, you should set a screen lock

for your phone.

To connect/disconnect to/from VPN

To connect to a VPN:

• Touch Settings > Network & connection > VPN.

• The VPNs you have added are listed. Touch the VPN

you want to connect with.

• In the dialog that opens, enter any requested

credentials and touch CONNECT.

To disconnect from a VPN:

• Touch the VPN you want to disconnect from. In the

dialog that opens, touch DISCONNECT.

To edit/delete a VPN

To edit a VPN:

• Touch Settings > Network & connection > VPN.

• The VPNs you have added are listed. Touch the

icon next to the VPN you want to edit.

• After editing, touch SAVE.

To delete a VPN:

• Touch the icon next to the selected VPN, then

touch FORGET to delete it.

75 76

7 Multimedia applications .......

7.1 Camera ..............................................

Your mobile phone is fitted with a camera for taking

photos and videos.

Before using the camera, make sure that you remove

the protective lens cover to avoid it affecting your

picture quality.

To take a photo or video, touch from the Home

screen and then touch Camera.

1 Flash mode

Touch to turn on/off the camera flash.

2 Switch between front/back camera

3 Filter button

Touch to preview the viewfinder with live filter

applied. Touch any filter to apply filter and return to

the previous screen.

4 Pinch/spread two fingers together/apart to zoom

out/in

5 View the photos or videos you have taken

6 Take a photo

To take a photo

The screen acts as the viewfinder. First, position the

object or landscape in the viewfinder, touch the screen

to focus if necessary and touch to capture. The

photo will be automatically saved. You can also long

press to take burst shots.

77 78

To take a video

Touch the right part of this icon to change the

camera mode to video, then touch the left part of this

icon to start video recording. You can also touch

the left part of this icon to take a picture during

video recording.

Touch to pause video recording and touch to

continue. Touch to stop recording. The video will be

automatically saved.

Further operations when viewing a picture/video you

have taken

• Slide left or right to view the photos or videos you

have taken.

• Touch , then Gmail/Bluetooth/MMS/etc. to share

the photo or video.

• Touch to return to Camera.

7.1.1 Modes and settings

Touch to switch between modes.

• Auto

Auto is the default mode for Camera.

• Pano

Touch to turn on panorama function. Touch the

shutter button to start taking panoramic photo

and move the phone steadily along the direction

indicated by the onscreen line. Once the slots are

filled, the photo will be automatically saved. If the

slots are not fully filled, touch the shutter button

again to save the photo.

• Time-lapse

Capture a series of photos and convert them into a

sped up time-lapse video.

• Social

• Light trace

Settings

• Video stabilisation (EIS)

Turn on to enable the Electronic Image

Stabilization (EIS) feature. It helps reduce blurring

associated with the motion of a camera during

exposure.

79 80

• Grid

Turn on to enable grid view. It divides the screen

into equal parts and helps you take better photos

by making it simple to align elements, such as the

horizon or buildings, to the lines in the grid.

• Save location information

Turn on to tag photos and videos with your

location. This option is available when the GPS

location service is enabled.

7.2 Gallery ...............................................

Gallery acts as a media player for you to view photos

and play videos. In addition, a set of further operations

to pictures and videos are available for your choice.

To view the photos you have taken, touch from the

Home screen, then touch Gallery.

Select photos for

further operation.

To view a picture/play a video

Pictures and videos are displayed by albums in the

Gallery.

81 82

Working with pictures

You can work with pictures by rotating or cropping

them, sharing them with friends, setting them as a

contact photo or wallpaper, etc.

Find the picture you want to work on, and touch the

picture in the full-screen picture view. Touch to

share the picture, or to edit the picture. Touch to

set the picture as your favorite. Touch to delete this

picture and select Set as... to set the picture as Contact

photo or Wallpaper.

Touch in the full-screen picture view to edit a picture

through Editor (Default) or other editors.

Set effects such as Punch, Vintage, B/W, Bleach,

etc.

Add a border.

Crop, Straighten, Rotate, Mirror or Draw the picture.

Adjust the picture colour.

Batch operation

The Gallery provides a multi-select function, so that

you can work with pictures/videos in batches.

On Moments screen , touch and touch Select items

to activate batch operation mode (you can also long

press one album/picture), then touch videos/pictures

you want to work with. Touch to delete selected files.

Touch to share selected files.

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8 Others ...................................

8.1 Radio ..................................................

Your phone is equipped with a radio (1) with RDS (2)

functionality. You can use the application as a traditional

radio with saved channels or with visual information

related to the radio program displayed if you turn to

stations that offer Visual Radio service.

To listen to a radio programme, touch from the

Home screen, then touch Radio.

(1) The quality of the radio depends on the coverage of the

radio station in that particular area.

(2) Depending on your network operator and market.

1 Touch to open and view the saved channels list.

2 Touch to add the current station to favorites.

3 Drag to change current frequency.

4 Touch to increase 0.1MHz. Long press to search and

go to the nearest higher frequency channel.

5 Touch to go to next saved channel.

6 Touch to enable/disable the loudspeaker.

7 Touch to decrease 0.1MHz. Long press to search

and go to the nearest lower frequency channel.

8 Touch to go to previous saved channel.

9 Touch to play/stop.

85 86

To listen to the radio you must insert headphones.

Headphones act as radio antenna.

Available options:

• Save channels

Touch to add the current station to favorites. It will

disappear if the current channel has been saved.

• Scan channels

Touch to search for channels.

• Delete

Delete the channel.

• Enter frequency

Enter the frequency manually to turn to the channel.

• Station info

Mark the checkbox to display station information.

• Exit

Turn off the radio.

8.2 Other applications (1)

The previous applications in this section are preinstalled

on your phone. To read a brief introduction of the

preinstalled 3rd party applications, refer to the leaflet

provided with the phone. To download and install

more 3rd party applications, use the Google Play Store

application.

(1) Application availability depends on country and operator.

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9 Google applications ...........

Google apps are preinstalled on your phone to improve

work efficiency and help you enjoy life.

This manual briefly introduces the apps. For detailed

features and user guides, refer to related websites or

the introduction provided in the apps.

You are recommended to register with a Google account

to enjoy all the functions.

9.1 Chrome

A web browser with which you can surf the internet.

Your bookmarks, browsing history, and settings

across all devices with the browser installed can be

synchronised with your Google account.

9.2 Gmail

As Google's web-based email service, Gmail is

configured when you first set up your phone. With this

application, you can send and receive emails, manage

emails by labels, archive emails, etc. Emails can be

automatically synchronised with your Gmail account.

9.3 Maps Go

Google Maps offers satellite imagery, street maps, 360°

panoramic views of streets, real-time traffic conditions,

and route planning for traveling by foot, car, or public

transportation. By using this application, you can get

your own location, search for a place, and get suggested

route planning for your trips.

9.4 YouTube Go

YouTube is an online video-sharing application where

users can upload, view, and share videos. Available

content includes video clips, TV clips, music videos,

and other content such as video blogging, short original

videos, and educational videos. It supports a streaming

function that allows you to start watching videos almost

as soon as they begin downloading from the internet.

9.5 Play Store

Serves as the official app store for the Android operating

system, allowing users to browse and download

applications and games. Applications are either free of

charge or at a cost.

In Play Store, search for the app you need, download it

and then follow the installation guide to install the app.

You can also uninstall, update an app, and manage your

downloads.

89 90

9.6 Play Music

A music streaming service and online music locker

operated by Google.

You can upload and listen to a large number of songs

for free. In addition to offering music streaming for

internet-connected devices, the Google Play Music app

allows music to be stored and listened to offline. Songs

purchased through Play Music are automatically added

to the user's account.

10 Settings ............................

To go to Settings, touch from the Home screen, then

touch Settings.

10.1 Network & connection

10.1.1 Wi-Fi

Using Wi-Fi you can access the internet without using

your SIM card whenever you are in range of a wireless

network. The only thing you have to do is to enter the

Wi-Fi screen and configure an access point to connect

your phone to the wireless network.

For detailed instructions on using Wi-Fi, refer to "6.1.2

Wi-Fi".

10.1.2 Bluetooth

Bluetooth allows your phone to exchange data (videos,

images, music, etc.) within a small range with another

Bluetooth supported device (phone, computer, printer,

headset, car kit, etc.).

For more information on Bluetooth, refer to "6.2

Connecting to a Bluetooth device".

91 92

10.1.3 Mobile network

You can set Data roaming, Preferred networks,

Preferred network type, Access Point Names, and

Network operators in this menu.

10.1.4 Tethering & portable hotspot

This function allows you to share your phone's mobile

data connection via USB or as a portable Wi-Fi access

point (refer to "6.4 Sharing your phone's mobile data

connection").

10.1.5 VPN

For more information on VPN, refer to "6.5 Connecting

to virtual private networks".

10.1.6 Airplane mode

Turn on Airplane mode to simultaneously disable

all wireless connections including Wi-Fi, Bluetooth and

more.

10.1.7 Data usage

Data saver

By enabling Data saver, you can reduce data usage by

preventing some apps from sending or receiving data in

the background.

Mobile data

If you do not need to transmit data on mobile networks,

turn off Mobile data to avoid incurring significant

charges for data use on local operator mobile networks,

particularly if you do not have a mobile data agreement.

Data usage is measured by your phone, and your

operator may count differently.

10.2 Display

In this menu, you can adjust your screen brightness,

wallpaper, sleep time, font size, etc.

To rotate screen contents when device is rotated, touch

Auto-rotate screen.

10.3 Security & location

Touch to set DEVICE SECURITY such as Screen lock,

Lock screen preferences, Smart lock, Apps lock,

Encrypt phone, SIM card lock, and PRIVACY, DEVICE

ADMINISTRATION, CREDENTIAL STORAGE, etc.

10.4 Battery

Touch any category in the battery management screen

to view its power consumption.

93 94

10.5 Smart Manager

Turn on Smart Manager to restrict auto-start apps

can make system run faster and extend battery life.

10.6 Advanced Features

Touch to set DuraSpeed and Func shortcuts.

10.7 Storage

Use these settings to monitor the total and available

space on your phone and microSD card.

10.8 Apps & notifications

Touch to view details about the applications installed

on your phone, to manage their data usage or force

them to stop.

In the Notifications menu, you can configure whether

to block the notifications from this app, hide sensitive

content, etc.

In the App Permissions menu of an application, you can

grant permissions for the app, such as allowing the app

to access your Camera, Contacts, Location, etc.

10.9 Sound

Touch to adjust call and notification ringtones, music,

and other audio settings.

10.10 Users & accounts

Touch to add, remove, and manage your email and

other supported accounts. You can also use these

settings to control how and whether all applications

send, receive, and synchronise data on their own

schedules, and whether all applications can synchronise

user data automatically.

Touch Add account to add an account for the selected

app.

10.11 Google

Touch to configure your Google account and services

settings.

10.12 Accessibility

Use the Accessibility settings to configure any

accessibility plug-ins you have installed on your phone.

10.13 System

10.13.1 Language & input

Touch to configure language settings, the on-screen

keyboard, voice input settings, pointer speed, etc.

95 96

10.13.2 Date & time

Use Date & time settings to customise your preferences

for how date and time are displayed.

10.13.3 Back up

Turn on to back up your phone’s settings and

other application data to Google servers. If you replace

your phone, the settings and data you’ve backed up

will be restored onto the new phone when you sign

in with your Google account. If you mark this option,

a wide variety of settings and data are backed up,

including your Wi-Fi passwords, bookmarks, a list of the

applications you’ve installed, the words you’ve added

to the dictionary used by the onscreen keyboard, and

most of the settings that you configure in the Settings

application. If you unmark this option, you stop backing

up your settings, and any existing backups are deleted

from Google servers.

10.13.4 Developer options

To enable this function, go to Settings > System >

About phone, then touch Build number 7 times. Now

Developer options is available. The developer options

screen contains settings that are useful for developing

Android applications.

10.13.5 Reset options

Touch to reset DRM, Wi-Fi, mobile & Bluetooth, Reset

app preferences , or Erase all data.

10.13.6 Regulatory & safety

Touch to view product information.

10.13.7 About phone

This contains information such as Updates, Status,

Legal information, Model number, Kernel version, Build

number, User Manual, etc.

97 98

11 Making the most of your

phone ....................................

11.1 FOTA Upgrade

Use the FOTA (Firmware Over The Air) Upgrade tool

to update your phone's software. To access Updates,

touch on the Home screen and select Settings >

System > About phone > Updates.

If you want to update the system, touch CHECK FOR

UPDATES NOW and when that’s finished, your phone

will have the latest version of the software. Turn on

data connection or Wi-Fi before searching for updates.

Settings for auto-check frequency are also available

once you restart the phone. If you have chosen auto-

check, when the system discovers the new version, a

dialog will pop up where you can choose to download

the update or ignore. A notification will also appear in

the Status bar.

During FOTA downloading or updating, to avoid errors

in locating the correct update packages, do not change

your default storage location.

12 Accessories ..........................

Standard accessories

1. Travel charger

2. Quick Start Guide

3. Safety and Precaution booklet

4. Battery

•Accessoriesdependoncountries.

•Only use the alcatel batteries, chargers, and

accessories included along with your device.

99 100

13 Warranty ..............................

For information on warranty of your device, visit USA

and Canada website at https://us.alcatelmobile.com/

warranty/ and https://ca.alcatelmobile.com/warranty/

14 Recycling ..............................

Electronic Recycling

For more information on Electronic Recycling, please

Visit Alcatel Electronic Recycling Program website

at (USA) https://us.alcatelmobile.com/accessibility-

compliance/electronic-recycling-program/ and (Canada)

https://ca.alcatelmobile.com/accessibility-compliance/

electronic-recycling-program/

Battery Recycling

Alcatel partners with Call2Recycle® to offer a safe and

convenient battery recycling program.

For more information on our Battery Recycling

Program, please visit the USA and Canada website at

https://us.alcatelmobile.com/accessibility-compliance/

battery-recycling/ and https://ca.alcatelmobile.com/

accessibility-compliance/battery-recycling/

15 Troubleshooting ..................

Before contacting the service center, here are some

instructions to help you troubleshoot your device:

• For optimal operation, fully charge the battery.

• To improve the phone’s performance, remove

unnecessary files or apps on your phone.

• Update your phone's software via the Updates

application. Or you can touch Settings > System >

About phone > Updates. to update software.

• Reset your phone via Erase all data (factory reset).

Touch Settings > System > Reset options > Erase all

data (factory reset). Another method is to hold down

the Power key and the Volume up key at the same

time when your phone is powered off. All your phone

data will be lost permanently. It is strongly advised to

fully back up your phone data before resetting.

and carry out the following checks:

My phone can't be switched on or is frozen

• When the phone can't be switched on, charge for

at least 20 minutes to ensure the minimum battery

power needed. Then switch it on again.

101 102

• When the phone falls into a loop during power on

animation and the user interface can't be accessed,

press and hold the Power key to reset. This eliminates

any abnormal OS booting issues caused by third

party applications.

• If neither method is effective, reset the phone by

pressing the Power key and the Volume up key at the

same time, selecting a language, and then selecting

Wipe data/Factory reset. Press the Volume key to

select, and press the Power key to confirm each

selection.

My phone has not responded for several minutes

• If your phone doesn’t respond, turn off your phone

by pressing and holding the Power key until it turns

off and then restart it again.

• If your phone has a removable battery, remove the

battery and reinsert it, then restart the phone.

• If it still doesn't work, reset the phone.

My phone turns off by itself

• Check that your screen is locked when you are not

using your phone, and make sure that the Power

key is not accidentally pressed while the screen is

unlocked.

• Check the battery charge level.

• If it still doesn't work, reset the phone or update

software.

My phone can't charge properly

• Make sure that you are using the Alcatel charger that

comes with the phone.

• If your phone has a removable battery, make sure

that your battery is inserted properly and clean the

battery contact if it’s dirty. It must be inserted before

plugging in the charger.

• Make sure that your battery is not completely

discharged; if the battery power has been empty for

a long time, it may take around 20 minutes to display

the battery charging indicator on the screen.

• Make sure that charging is carried out under normal

conditions (0°C (32°F) to 40°C (104°F )).

• When abroad, check that the voltage input is

compatible.

My phone can't connect to a network or "No service"

is displayed

• Try connecting to the network by moving to another

physical location.

• Verify the network coverage with your operator.

• Check with your operator that your SIM card is valid.

• Try connecting at a later time if the network is

overloaded.

103 104

My phone can't connect to the internet

• Make sure that the internet access service of your SIM

card is available.

• Check your phone's internet connection settings.

• Make sure that you are in a place with network

coverage.

• Try connecting at a later time or another location.

Invalid SIM card

• Make sure that the SIM card has been correctly

inserted.

• Make sure that the chip on your SIM card is not

damaged.

• Make sure that the service of your SIM card is

available.

My phone can't make outgoing calls

• Make sure that you have dialled a valid number and

have touched Call.

• For international calls, check the country and area

codes.

• Make sure that your phone is connected to a

network, and the network is not overloaded or

unavailable.

• Check your subscription status with your operator

(credit, SIM card valid, etc.).

• Make sure that you have not barred outgoing calls.

• Make sure that your phone is not in aeroplane mode.

My phone can't receive incoming calls

• Make sure that your phone is switched on and

connected to a network (check for overloaded or

unavailable network).

• Check your subscription status with your operator

(credit, SIM card valid, etc.).

• Make sure that you have not forwarded incoming

calls.

• Make sure that you have not barred certain calls.

• Make sure that your phone is not in aeroplane mode.

The caller’s name/number doesn't appear when a call

is received

• Check that you have subscribed to this service with

your operator.

• Your caller may have concealed his name or number.

I can't find my contacts

• Make sure that your SIM card is not broken.

• Make sure that your SIM card is inserted properly.

• Import all contacts stored in SIM card to phone.

The sound quality of the calls is poor

• Adjust the volume during a call by pressing the

Volume key.

105 106

• Check the network strength. Move to a location with

stronger signal strength.

• Make sure that the receiver, connector and speaker on your

phone are clean.

I can't use the features described in the manual

• Check with your operator to make sure that your

subscription includes this service.

• Make sure that this feature doesn't require an Alcatel

accessory.

When I select a number from my contacts, the number

can't be dialled

• Make sure that you have correctly recorded the number

in your file.

• Make sure that you have selected the country code

when calling an international number.

I can't add a contact

• Make sure that your SIM card contacts are not full;

delete some files or save the files to the phone.

My callers can't leave messages on my voicemail

• Contact your network operator to check service

availability.

I can't access my voicemail

• Make sure that your operator’s voicemail number is

correctly entered in "Voicemail number".

• Try later if the network is busy.

I can't send and receive MMS

• Check your phone storage as it might be full.

• Contact your network operator to check service

availability and MMS parameters.

• Verify the server centre number or your MMS profile

with your operator.

• The server centre may be swamped. Try again later.

SIM card PIN locked

• Contact your network operator to obtain the PUK

(Personal Unblocking Key) code.

I can't connect my phone to my computer

• Check to make sure the USB port is not broken. If it’s

not working, try another USB port on your computer.

• Make sure USB drivers are properly installed.

• If you are using a Windows computer, make sure it

supports MTP mode. If you are using a Mac, make

sure to install Android File Transfer from www.

android.com/filetransfer/.

I can't download new files

• Make sure that there is sufficient phone storage

space for your download.

• Select the microSD card as the location to store

downloaded files.

• Check your subscription status with your operator.

107 108

The phone can't be detected by others via Bluetooth

• Make sure that Bluetooth is turned on and your

phone is visible to other users.

• Make sure that the two phones are within Bluetooth’s

detection range.

The battery drains too fast

• Make sure that you follow the complete charge time

(minimum 150 minutes).

• After a partial charge, the battery level indicator

may not be exact. Wait for at least 20 minutes after

removing the charger to obtain an exact indication.

• Adjust the brightness of screen as appropriate.

• Extend the email auto-check interval for as long as

possible.

• Update news and weather information on manual

demand, or increase their auto-check interval.

• Exit background-running applications if they are not

being used for extended periods of time.

• Turn off Bluetooth, Wi-Fi, or GPS when not in use.

The phone becomes warm following prolonged

calls, game playing, internet surfing or running other

complex applications

• This heating is a normal consequence of the CPU

handling excessive data. Ending the above actions

will make your phone return to normal temperature.

After a factory data reset is performed, I can't use my

phone without entering Google account credentials

• After a reset is performed, you must enter the

original Google account credentials that were used

on this phone.

• If you don’t remember your Google account

credentials, complete Google account recovery

procedures.

• If you still cannot access your phone, apply to the

authorised repair centre, but remember that it will

not be regarded as warranty case.

I forget some passwords/codes/keys on phone

• Perform a factory data reset.

• If you still cannot access your phone, apply to the

authorised repair centre, but remember that it will

not be regarded as a warranty case.

109 110

16 Specifications ......................

Processor :

MT6739

Platform :

Android Go

Memory :

8GB ROM + 1GB RAM

Dimensions (LxWxT) :

137.6 x 65.7 x 9.8mm

Weight :

134g

Display :

5.0-inch touchscreen with FWVGA+ 18:9 (480*960)

Network :

GSM: 850/900/1800/1900

UMTS: B2/4/5

LTE: B2/4/5/7/12/17

(Band frequency and data speed are operator

dependent.)

GPS :

GPS

Connectivity :

• Bluetooth BT4.2

• Wi-Fi 802.11b/g/n (2.4GHz)

• 3.5 mm audio jack

• micro-USB

Camera :

• 5 megapixel back camera

• Up to 5 megapixel front camera by SW

Audio supported formats :

WAV, MP3, AAC, AMR, MIDI, Vorbis, APE, AAC+,

FLAC

Battery (1) :

Capacity: 2000 mAh

(1) The original battery has undergone rigorous safety

inspections to meet qualification standards, the use of

non-original batteries may be dangerous.

111 112

Expansion Slot :

microSD™ memory card

(Availability of microSD card depends on market)

Special Features :

• GPS

• G-sensor

Note: Specifications are subject to change without

prior notice.

English - CJA2CP0B6AAA

TCL Communication Ltd. reserves

the right to alter material

or technical specification

without prior notice.

All "Signature" ringtones embedded in this

phone have been composed, arranged, and

mixed by NU TROPIC (Amar Kabouche).

Alcatel 1 Manual

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