Presentation App User Guide Aquata

Community Portal

and Mobile Apps

by WooYoo

User Guide

www.wooyoo.life

hello@wooyoo.life

1. Login to your c-portal using PC/Laptop

http://resident.trinityaquata.com.my

Fill in your unit number & password, which has been provided by

Management Office via Email

Make JomPAY Payments using the C-Portal

2. Once logged in, select ‘Account Summary’ > ‘E-Payment (JomPAY)’

3. Select the outstanding bills you wish to pay.

4. Click on ‘Submit’ at the bottom of the window to confirm payment amount.

5. Check box to agree with the terms and conditions from the bank, and then

click ‘Submit’.

6. Click on ‘Submit’ at the bottom to access to your preffered bank

7. On your bank’s website, logon with your internet banking details (Maybank is

used here as an example).

8. Once logged on to your banking account, look for ‘Pay & Transfer’ (may differ

between banks).

Important Notes: (Optional)

Fill in your unit no. and

mobile no. in Ref-2 column.

9. For ‘Pay To’, please select JomPAY, then fill in the Biller Code as generated in

Step 6.

10. Fill in the Ref-1 number and payable amount as generated in Step 6 as well. Then

press ‘Pay”’ to proceed with payment.

11. Double check the ‘Pay To’ field, ensure that the correct condo name is

displayed. Then key in the SMS TAC and complete the transaction by

pressing ‘Confirm’.

12. Congratulations, you have completed your internet payment using JomPAY!

Important Notes:

Official Receipt will generate

automatically in “Payment

History” page after T+1 days

following bank’s GIRO

window.

1. Once logged in, select ‘Account Summary’ > ‘E-Statement’

Get E-Statement using the C-Portal

2. Click on ‘Generate Statement’

Get E-Statement using the C-Portal

3. Your statement will generated as a

PDF.

*Screenshots are taken from Advelsoft Demo Portal*

1. Once logged in, select ‘Account Summary’ > ‘Payment History’

Get E-Receipt using the C-Portal

2. This page will show all previous payment made, click on ‘Print Receipt’ to view.

3. Official Receipt will be printed in PDF.

*Screenshots are taken from Advelsoft Demo Portal*

1. On your dashboard, select ‘Facility Booking’ > ‘New Facility Booking’.

2. The available facilities will be displayed, press on the desired selection.

Make Facility Bookings using the C-Portal

*Screenshots are taken from Advelsoft Demo Portal*

3. Once a facility is selected, the date, time slot can be adjusted by the user. The

availability of the selected facility will be displayed on the bottom-right of the window.

4. When the details are confirmed, agree to the terms and conditions and

press ‘Submit’ to finish booking the facility, Management Office will be notify after

booking.

Manage Facility Bookings using the C-Portal

1. On your dashboard, select ‘Facility Booking’ > ‘On Going Facilities Booking’.

2. The booked facilities will be listed as shown below. You can delete a booking by

pressing ‘Delete’.

Feedback / Request on the C-Portal

1. On your dashboard, select ‘Feedbacks/Requests’ > ‘New Feedbacks/Requests’.

2. Click on ‘New Feedback / Request’ to issue a case to Management Office.

3. Choose Incident Type, Key in the Subject and Description of the Request you wish to

submit to the Management. Upon completion, click on “Submit”

Notes:

Upon submission successful,

you will be notified by the

Management via email.

4. When the status showed ‘InProgress’ meaning Management have given a reply in

your request, click on ‘View’ to check.

*Screenshots are taken from Advelsoft Demo Portal*

5. When viewing a request, in ‘New Reply’ box to chat directly to management, or

attach a picture by clicking ‘Choose File’. You can confirm your response/requests by

pressing the ‘Submit Reply’ button.

6. Once a request is satisfied by the management, it will be considered ‘closed’ and

will be moved to the ‘closed’ section of the ‘Feedback/Requests’ function.

WooYoo Mobile App www.wooyoo.life

hello@wooyoo.life

AWESOME FEATURES

E-Payment

Integrated with JomPAY, FPX and

Visa/Master payment gateway

Live E-Statement

Integrated with Advelsoft Property

Management System (PMS) providing

owner’s real time statement of accounts

E-Receipt

Integrated with Advelsoft Property

Management System (PMS) providing

owner’s real time official receipt

Services

Provides Services Vendor such as

Aircon Service, House Cleaning and

many more

Download from Android

Scan this code with your mobile device

to get the download link

Download from IOS

Scan this code with your mobile device

to get the download link

Sample Verification from Email Sample Verification from SMS

AQUATA

Sign Up Verify Home Page

Condo Code: AQUATA

Unit No: Put in your unit no. it will auto search

for the correct format.

You will received 6 digit PIN number from your

Email or Mobile

01. 02. 03.

Scan QR Code on Page 19. to

download WooYoo App then click

on Sign Up

Welcome to WooYoo App

WooYoo App (Version 3.0.6)

Important Notes:

Email and Mobile No. must be as same as provided to

Management Office, if the info is differ it will show error.

Update your details to Management Office and retry.

Get Statement Of Account using WooYoo App

1. Open WooYoo App click

on Statements 2. Click on Get Statement 3. Statement of Account

generated on screen

Make payment via JomPAY using WooYoo App

1. Open WooYoo App click

on Payments 2. Here is your breakdown of

outstanding, click on Make

Payment to proceed

3. Click on Confirm to proceed

5. Biller Code and Ref-1 is

generated on screen, select

your Preferred Bank to make

payment

6. Login to your Bank Account

and proceed with JomPAY

Payment

4. Select JomPAY

*Will include more payment methods in

the future*

Facility Booking via WooYoo App

1. Open WooYoo App click

on Facilities 2. Click on New Booking 3. Select a facility you wish

to book

*Screenshots are taken from WooYoo Demo App*

4. Choose your desire date 5. Select Starting Time 6. Select Ending Time

Facility Booking via WooYoo App

*Screenshots are taken from WooYoo Demo App*

Facility Booking via WooYoo App

7. Click on Confirm Booking 8. Your desire Facility is

booked, Management will

be notify as well.

*Screenshots are taken from WooYoo Demo App*

Complaint/Requests via WooYoo App

1. Open WooYoo App click

on Requests 2. Click on New Request 3. Choose Incident Type, Key in the Subject

and Description of the Request you wish to

submit to the Management. Upon

completion, click on “Submit Request”

*Screenshots are taken from WooYoo Demo App*

Intercom via WooYoo App

1. Open WooYoo App click

on Intercoms 2. Call to Guard /

Management office

Important Notes:

The Intercom Call function

is made through user’s

phone call. Standard Telco

charges apply.

Presentation App User Guide Aquata

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