Presentation App User Guide Aquata

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Community Portal
and Mobile Apps
by WooYoo
User Guide

www.wooyoo.life
hello@wooyoo.life
© 2014 - 2018 Advelsoft (M) Sdn Bhd (855271-W)

Make JomPAY Payments using the C-Portal
1. Login to your c-portal using PC/Laptop
http://resident.trinityaquata.com.my

Fill in your unit number & password, which has been provided by
Management Office via Email
© 2014 - 2018 Advelsoft (M) Sdn Bhd (855271-W)

2. Once logged in, select ‘Account Summary’ > ‘E-Payment (JomPAY)’

© 2014 - 2018 Advelsoft (M) Sdn Bhd (855271-W)

3. Select the outstanding bills you wish to pay.

4. Click on ‘Submit’ at the bottom of the window to confirm payment amount.

*Screenshots are taken from Advelsoft Demo Portal*

© 2014 - 2018 Advelsoft (M) Sdn Bhd (855271-W)

5. Check box to agree with the terms and conditions from the bank, and then
click ‘Submit’.

6. Click on ‘Submit’ at the bottom to access to your preffered bank

*Screenshots are taken from Advelsoft Demo Portal*

© 2014 - 2018 Advelsoft (M) Sdn Bhd (855271-W)

7. On your bank’s website, logon with your internet banking details (Maybank is
used here as an example).

8. Once logged on to your banking account, look for ‘Pay & Transfer’ (may differ
between banks).

© 2014 - 2018 Advelsoft (M) Sdn Bhd (855271-W)

9. For ‘Pay To’, please select JomPAY, then fill in the Biller Code as generated in
Step 6.

10. Fill in the Ref-1 number and payable amount as generated in Step 6 as well. Then
press ‘Pay”’ to proceed with payment.
Important Notes: (Optional)
Fill in your unit no. and
mobile no. in Ref-2 column.

© 2014 - 2018 Advelsoft (M) Sdn Bhd (855271-W)

11. Double check the ‘Pay To’ field, ensure that the correct condo name is
displayed. Then key in the SMS TAC and complete the transaction by
pressing ‘Confirm’.

12. Congratulations, you have completed your internet payment using JomPAY!
Important Notes:
Official Receipt will generate
automatically in “Payment
History” page after T+1 days
following bank’s GIRO
window.
© 2014 - 2018 Advelsoft (M) Sdn Bhd (855271-W)

Get E-Statement using the C-Portal
1. Once logged in, select ‘Account Summary’ > ‘E-Statement’

© 2014 - 2018 Advelsoft (M) Sdn Bhd (855271-W)

Get E-Statement using the C-Portal

2. Click on ‘Generate Statement’

3. Your statement will generated as a
PDF.
*Screenshots are taken from Advelsoft Demo Portal*

© 2014 - 2018 Advelsoft (M) Sdn Bhd (855271-W)

Get E-Receipt using the C-Portal
1. Once logged in, select ‘Account Summary’ > ‘Payment History’

© 2014 - 2018 Advelsoft (M) Sdn Bhd (855271-W)

2. This page will show all previous payment made, click on ‘Print Receipt’ to view.

3. Official Receipt will be printed in PDF.

*Screenshots are taken from Advelsoft Demo Portal*

© 2014 - 2018 Advelsoft (M) Sdn Bhd (855271-W)

Make Facility Bookings using the C-Portal
1. On your dashboard, select ‘Facility Booking’ > ‘New Facility Booking’.

2. The available facilities will be displayed, press on the desired selection.

© 2014 - 2018 Advelsoft (M) Sdn Bhd (855271-W)
*Screenshots are taken from Advelsoft Demo Portal*

© 2014 - 2018 Advelsoft (M) Sdn Bhd (855271-W)

3. Once a facility is selected, the date, time slot can be adjusted by the user. The
availability of the selected facility will be displayed on the bottom-right of the window.

4. When the details are confirmed, agree to the terms and conditions and
press ‘Submit’ to finish booking the facility, Management Office will be notify after
booking.

*Screenshots are taken from Advelsoft Demo Portal*

© 2014 - 2018 Advelsoft (M) Sdn Bhd (855271-W)

Manage Facility Bookings using the C-Portal
1. On your dashboard, select ‘Facility Booking’ > ‘On Going Facilities Booking’.

2. The booked facilities will be listed as shown below. You can delete a booking by
pressing ‘Delete’.

*Screenshots are taken from Advelsoft Demo Portal*

© 2014 - 2018 Advelsoft (M) Sdn Bhd (855271-W)

Feedback / Request on the C-Portal
1. On your dashboard, select ‘Feedbacks/Requests’ > ‘New Feedbacks/Requests’.

2. Click on ‘New Feedback / Request’ to issue a case to Management Office.

*Screenshots are taken from Advelsoft Demo Portal*

© 2014 - 2018 Advelsoft (M) Sdn Bhd (855271-W)

3. Choose Incident Type, Key in the Subject and Description of the Request you wish to
submit to the Management. Upon completion, click on “Submit”
Notes:
Upon submission successful,
you will be notified by the
Management via email.

4. When the status showed ‘InProgress’ meaning Management have given a reply in
your request, click on ‘View’ to check.

*Screenshots are taken from Advelsoft Demo Portal*

© 2014 - 2018 Advelsoft (M) Sdn Bhd (855271-W)

5. When viewing a request, in ‘New Reply’ box to chat directly to management, or
attach a picture by clicking ‘Choose File’. You can confirm your response/requests by
pressing the ‘Submit Reply’ button.

6. Once a request is satisfied by the management, it will be considered ‘closed’ and
will be moved to the ‘closed’ section of the ‘Feedback/Requests’ function.

*Screenshots are taken from Advelsoft Demo Portal*

© 2014 - 2018 Advelsoft (M) Sdn Bhd (855271-W)

AWESOME FEATURES
E-Payment

Live E-Statement

Integrated with JomPAY, FPX and
Visa/Master payment gateway

Integrated with Advelsoft Property
Management System (PMS) providing
owner’s real time statement of accounts

E-Receipt

Services

Integrated with Advelsoft Property
Management System (PMS) providing
owner’s real time official receipt

Provides Services Vendor such as
Aircon Service, House Cleaning and
many more

Download from IOS

Scan this code with your mobile device
to get the download link

Download from Android

Scan this code with your mobile device
to get the download link

WooYoo Mobile App

www.wooyoo.life
hello@wooyoo.life

AQUATA

Sample Verification from Email

Sample Verification from SMS

Important Notes:
Email and Mobile No. must be as same as provided to
Management Office, if the info is differ it will show error.
Update your details to Management Office and retry.

01. Sign Up

02. Verify

03. Home Page

Scan QR Code on Page 19. to
download WooYoo App then click
on Sign Up

Condo Code: AQUATA
Unit No: Put in your unit no. it will auto search
for the correct format.
You will received 6 digit PIN number from your
Email or Mobile

Welcome to WooYoo App

WooYoo App (Version 3.0.6)
© 2014 - 2018 Advelsoft (M) Sdn Bhd (855271-W)

Get Statement Of Account using WooYoo App

1. Open WooYoo App click
on Statements

2. Click on Get Statement

3. Statement of Account
generated on screen
© 2014 - 2018 Advelsoft (M) Sdn Bhd (855271-W)

Make payment via JomPAY using WooYoo App

1. Open WooYoo App click
on Payments

2. Here is your breakdown of
outstanding, click on Make
Payment to proceed

3. Click on Confirm to proceed

© 2014 - 2018 Advelsoft (M) Sdn Bhd (855271-W)

4. Select JomPAY
*Will include more payment methods in
the future*

5. Biller Code and Ref-1 is
generated on screen, select
your Preferred Bank to make
payment

6. Login to your Bank Account
and proceed with JomPAY
Payment
© 2014 - 2018 Advelsoft (M) Sdn Bhd (855271-W)

Facility Booking via WooYoo App

1. Open WooYoo App click
on Facilities
*Screenshots are taken from WooYoo Demo App*

2. Click on New Booking

3. Select a facility you wish
to book
© 2014 - 2018 Advelsoft (M) Sdn Bhd (855271-W)

Facility Booking via WooYoo App

4. Choose your desire date
*Screenshots are taken from WooYoo Demo App*

5. Select Starting Time

6. Select Ending Time

© 2014 - 2018 Advelsoft (M) Sdn Bhd (855271-W)

Facility Booking via WooYoo App

7. Click on Confirm Booking
*Screenshots are taken from WooYoo Demo App*

8. Your desire Facility is
booked, Management will
be notify as well.
© 2014 - 2018 Advelsoft (M) Sdn Bhd (855271-W)

Complaint/Requests via WooYoo App

1. Open WooYoo App click
on Requests
*Screenshots are taken from WooYoo Demo App*

2. Click on New Request

3. Choose Incident Type, Key in the Subject
and Description of the Request you wish to
submit to the Management. Upon
completion, click on “Submit Request”
© 2014 - 2018 Advelsoft (M) Sdn Bhd (855271-W)

Intercom via WooYoo App
Important Notes:
The Intercom Call function
is made through user’s
phone call. Standard Telco
charges apply.

1. Open WooYoo App click
on Intercoms

2. Call to Guard /
Management office
© 2014 - 2018 Advelsoft (M) Sdn Bhd (855271-W)
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