Cara C 11499 Instruction Owners Manual
User Manual: Cara
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SHERWOOD INDUSTRIES IS AN ENVIRONMENTALLY RESPONSIBLE COMPANY. THIS MANUAL IS PRINTED ON RECYCLED
PAPER.
BY: SHERWOOD INDUSTRIES LTD
PLEASE KEEP THESE INSTRUCTIONS FOR FUTURE REFERENCE
50-1630
Cara
This appliance may be installed in an after-
market permanently located, manufactured
(mobile) home, where not prohibited by local
codes.
This appliance is only for use with the type of
gas indicated on the rating plate. This appliance is
not convertible for use with other gases, unless a
certied kit is used.
WHAT TO DO IF YOU SMELL GAS
• Open windows/extinguish any open ame.
• Do not try to light any appliance.
• Do not touch any electrical switch or use
any phone in your building.
• Immediately call your gas supplier from
a neighbour’s phone. Follow the gas
supplier’s instructions.
• If you cannot reach your gas supplier, call
the re department.
WARNING: If the information in this
manual is not followed exactly, a re or
explosion may result causing property
damage, personal injury or loss of
life. Installation and service must be
performed by a qualied installer,
service agency or the gas supplier.
FOR YOUR SAFETY: Do not store or use gasoline
or other ammable vapours and liquids in the
vicinity of this or any other appliance.
Massachusetts installations (Warning): This product must be installed by a licensed plumber
or gas tter when installed within the Commonwealth of Massachusetts. Other Massachusetts
code requirements: Flexible connector must not be longer than 36in., a shut off valve must be
installed; only direct vent sealed combustion products are approved for bedrooms/bathrooms. A
carbon monoxide detector is required in all rooms containing gas red direct vent appliances.
INSTALLER:
Leave this manual with the appliance.
CONSUMER:
Retain this manual for future reference.
OWNER’S MANUAL
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2
FOR SAFE INSTALLATION AND OPERATION OF YOUR “ENVIRO” HEATER,
PLEASE CAREFULLY READ THE FOLLOWING INFORMATION:
• All ENVIRO gas-red appliances must be installed in
accordance with their instructions. Carefully read all the
instructions in this manual rst. Consult the building authority
having jurisdiction to determine the need for a permit prior
to commencing the installation.
• NOTE: Failure to follow these instructions could cause
a malfunction of the replace, which could result in death,
serious bodily injury, and/or property damage.
• Failure to follow these instructions may also void your
re insurance and/or warranty.
GENERAL
• Installation and repair should be done by a qualied
service person. The appliance should be inspected before
the rst use and, at least, annually by a qualied service
person. More frequent cleaning may be required due to
excessive lint from carpeting, bedding material, etc. It is
imperative the control compartments, burners and circulating
air passageways of the appliance be kept clean.
• Due to high temperatures, the appliance should be
located out of high trafc areas and away from furniture and
draperies.
Children and adults should be alerted to the hazards
of high surface temperatures and should stay away
to avoid burn or clothing ignition.
• Young children should be carefully supervised when
in the same room as the appliance. Toddlers, young
children and others may be susceptible to accidental
contact burns. A physical barrier is recommended if there
are at risk individuals in the house. To restrict access to a
replace or stove install an adjustable safety gate to keep
toddlers, young children and other at risk individuals out
of the room and away from hot surfaces.
• Clothing or other ammable materials should not be
placed on or near the appliance.
FOR YOUR SAFETY
• Installation and service must be performed by a qualied
installer, service agency or gas supplier.
• This installation must conform to local codes or, in
the absence of local codes, to the current CAN/CGA-B149
installation code (Canada) or National Fuel Gas Code ANSI
Z223.1.2 (USA)
• To prevent injury, do not allow anyone who is unfamiliar
with the stove to operate it.
• To prevent injury, if the pilot or pilot and burners
have gone out on their own, open the glass door and
wait 5 minutes to air out before attempting to re-
light the stove.
• Always keep the area around these appliances clear of
combustible material, gasoline and other ammable liquids
and vapours.
• These appliances should not be used as a drying rack
for clothing or for hanging Christmas stockings/decorations.
• Due to the paint curing on the stove, a faint odor and
slight smoking will likely be noticed when the stove is rst
used. Open a window until the smoking stops.
Always connect this gas stove to a vent system and vent to
the outside of the building envelope. Never vent to another
room or inside the building. Make sure the specied vent
pipe is used, properly sized and of adequate height to
provide sufcient draft. Inspect the venting system annually
for blockage and signs of deterioration.
WARNING: Failure to position the parts in accordance
with the diagrams in this booklet, or failure to use only
parts specically approved with this appliance, may result in
property damage or personal injury.
WARNING: Do not operate with the glass front removed,
cracked or broken. Replacement of the glass should be done
by a licensed or qualied service person.
• Never use solid fuels such as wood, paper, cardboard,
coal, or any ammable liquids, etc., in this appliance.
• Do not use this heater if any part has been under water.
Immediately call a qualied service technician to inspect the
heater and to replace any part of the control or gas control
systems that have been under water.
• Do not abuse the glass by striking it or slamming the
door shut.
Safety Precautions
HOT GLASS WILL
CAUSE BURNS
DO NOT TOUCH GLASS
UNTIL COOLED.
NEVER ALLOW
CHILDREN TO TOUCH
GLASS.
WARNING
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Table of Contents
3
Safety Precautions..................................................................................................................2
Table of Contents...................................................................................................................3
Codes And Approvals..............................................................................................................4
Specications.........................................................................................................................5
Rating Label Location.................................................................................................5
Dimensions................................................................................................................5
Operating Instructions............................................................................................................6
Pilot Lighting Instructions............................................................................................6
Air Shutter..................................................................................................................7
Remote controls (Optional).........................................................................................8
Blower Speed.............................................................................................................8
Normal Sounds During Operation................................................................................8
Maintenance And Service........................................................................................................9
Routine Maintenance..................................................................................................9
Cleaning The Painted Surfaces....................................................................................9
Check Pilot and Burner Flames....................................................................................9
Glass Door Removal....................................................................................................9
Replacing the Glass..................................................................................................10
Cleaning The Firebox................................................................................................10
Burner Removal & Installation...................................................................................10
Firebox Bafe Removal..............................................................................................11
Fuel Conversion........................................................................................................12
Initial Installation.................................................................................................................14
Preparation For Installation.......................................................................................14
Clearances to Combustibles.......................................................................................14
Planning Your Installation..........................................................................................15
Approved Vent Parts.................................................................................................16
Vent Termination Restrictions....................................................................................18
Vent Congurations and Restrictor Settings................................................................19
Restrictor Installation................................................................................................20
Horizontal Installation...............................................................................................20
Vertical Installation...................................................................................................22
Cathedral Ceiling Installation.....................................................................................25
Corner Installations...................................................................................................26
Installation of Rear Vented Appliance.........................................................................27
Converting Top Vented into Rear Vented....................................................................27
Installation of Top Vented; Horizontal Termination......................................................28
Installation of Top Vented; Vertical Termination..........................................................28
Gas Line Connection and Testing...............................................................................29
Electrical Requirements For Gas Valve and Optional Blower..........................................30
Installation of Optional Blower...................................................................................31
Commonwealth of Massachusetts Installation Adendum..............................................32
Secondary Installation..........................................................................................................34
Installation of Log Set...............................................................................................34
Installation of Rock Set.............................................................................................36
Installation of Ceramic Firebox Liner (Optional)...........................................................38
Trouble Shooting..................................................................................................................39
Parts List.............................................................................................................................40
Parts List.............................................................................................................................41
Parts Diagram......................................................................................................................42
Warranty..............................................................................................................................43
Installation Data Sheet.........................................................................................................46
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DIRECT VENT ONLY: This type is identied by the sux DV. This appliance draws all of its air for
combustion from outside the dwelling, through a specially designed vent pipe system.
TOP VENT DV Certied for installation from 0-4500 ft (0-1372 m)
REAR VENT DV Certied for installation from 0-4500 ft (0-1372 m) with 36” (915 mm)
snorkel (refer to ‘Converting Top Vented into Rear Vented’).
In the USA: The appliance may be installed at higher altitudes. Please refer to your American Gas
Association guidelines which state: the sea level rated input of Gas Designed Appliances installed at
elevations above 2000 (610 m) feet is to be reduced 4% for each 1000 feet (305 m) above sea level.
Refer also to local authorities or codes which have jurisdiction in your area regarding the de-rate
guidelines.
In Canada: When the appliance is installed at elevations above 4500 feet (1372 m), the certied high
altitude rating shall be reduced at the rate of 4% for each additional 1000 feet (305 m).
• This appliance has been tested by INTERTEK (Warnock Hersey) and found to comply with the
established VENTED GAS FIREPLACE HEATER standards in CANADA and the USA as follows:
VENTED GAS FIREPLACE HEATER (Cara DV; NG/LPG)
TESTED TO: ANSI Z21.88a-2003/CSA 2.33a-2003 VENTED GAS FIREPLACE HEATERS
CAN/CGA 2.17-M91 GAS FIRED APPLIANCES FOR HIGH ALTITUDES
CSA P.4.1-02 TESTING METHOD FOR MEASURING ANNUAL FIREPLACE EFFICIENCY
This ENVIRO CARA Fireplace:
• Has been certied for use with either natural or propane gases. (See rating label.)
Codes And Approvals
• Is not for use with solid fuels.
• Is approved for bedroom or bed sitting room. (IN CANADA: must be
installed with a listed wall thermostat. IN USA: see current ANSI Z223.1
for installation instructions.)
• Must be installed in accordance with local codes. If none exist, use current
installation code CAN/CGA B149 in Canada or ANSI Z223.1/NFPA 54 in the
USA.
• Must be properly connected to an approved venting system and not connected
to a chimney ue serving a separate solid-fuel burning appliance.
IMPORTANT NOTICE (Regarding rst re up): When the unit is turned
on for the rst time, it should be turned onto high without the fan on for
the rst 4 hours. This will cure the paint, logs, gasket material and other
products used in the manufacturing process. It is advisable to open a
window or door, as the unit will start to smoke and can irritate some people.
After the unit has gone through the rst burn, turn the unit off including the
pilot, let the unit get cold then remove the glass door and clean it with a
good gas replace glass cleaner, available at your local ENVIRO dealer.
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5
Specifications
WARNING:
Operation of this heater when not connected to a properly installed and maintained venting system can
result in carbon monoxide (CO) poisoning and possible death.
Rating LabeL Location:
The Rating Label is located on the inside surface of the pedestal control door.
Dimensions:
Figure 1: Cara Exterior Dimensions.
Rear Vent Top Vent
21
1
/
2
”
(546mm)
21
1
/
2
”
(546mm)
36
1
/
2
”
(927mm)
15
3
/
4
”
(400mm)
15
3
/
4
”
(400mm)
32
5
/
16
”
(821mm)
2
13
/
16
”
(71mm)
16
7
/
8
”
(426mm)
17
3
/
8
”
(441mm)
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Operating Instructions
For Your Safety, Read Safety Precautions And Lighting Instructions Before Operating.
WARNING: IF YOU DO NOT FOLLOW THESE INSTRUCTIONS EXACTLY A FIRE OR EXPLOSION MAY
RESULT, CAUSING PROPERTY DAMAGE, PERSONAL INJURY OF LOSS OF LIFE.
Figure 2: Lighting Instruction Label.
2. Start the pilot by pressing the gas control knob and turning it to PILOT.
While holding the gas control knob in, press the piezo ignitor several
times until the pilot light starts. Hold the gas control knob in for 30
seconds. Check that the pilot has fully engulfed the thermocouple
assembly (refer to Figure 6).
3. Start the main burner by turning the gas control knob to ON and then
turn the rocker switch to ON. Check that all burner ports have ame.
4. Leak test all gas joints again.
Pilot/Orifice
Ignitor
Thermocouple
Figure 3: Pilot Assembly.
1. Turn off the gas to the replace. If not recently done, remove the door and let the unit air out
for at least ve (5) minutes to clear out any gas. Turn on gas to the heater. Leak test all joints
with soapy water. NEVER USE OPEN FLAME FOR LEAK TESTING.
CAUTION:
1. STOP! Read the safety information above on this label.
2. Turn off all electrical power to this appliance.
3. Turn off the gas control knob clockwise to the off position.
4. Open door. Wait fIve (5) minutes to clear out any gas. Close door. If
you smell gas STOP! Follow “B” in the above safety information.
If you do not smell gas go to the next step.
5. Find pilot-located to the left behind the side log.
Turn the gas control knob counter-clockwise to
“PILOT”. Push the gas control in fully and hold, keep knob
depressed for about 30 seconds after the pilot is lit.
Release knob. If pilot goes out, repeat steps 4 through 5.
Hot while operating. Do not touch, severe burns may result.
Keep children, clothing, furniture, gasoline or other flammable vapors away.
FOR YOUR SAFETY READ BEFORE OPERATING
WARNING: IF YOU DO NOT FOLLOW THESE INSTRUCTIONS EXACTLY, A FIRE OR EXPLOSION MAY RESULT CAUSING
PROPERTY DAMAGE, PERSONAL INJURY OR LOSS OF LIFE.
A) This appliance is equipped with a pilot, which must be lit by hand by
following these instructions exactly.
B) BEFORE LIGHTING smell all around the appliance area for gas and next to
the floor because some gas is heavier than air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS:
Do not try to light any appliance. Do not touch any electrical switch: do not
use any phone in your building. Immediately call your gas supplier from a
neighbor's phone. Follow the gas suppliers instructions. If you cannot reach
your gas supplier, call the fire department.
C) Use only your hand to push in or turn the gas control knob; NEVER
use tools. If the knob will not push in or turn by hand, do not try to
repair it. Call a qualified service technician. Force or attempted repair
may result in a fire or explosion.
D) Do not use this appliance if any part has been under water.
Immediately call a qualified service technician to inspect the appliance
and to replace any part of the control system and any gas control
which has been under water.
LIGHTING INSTRUCTIONS
WARNING: This gas valve has a lockout device, which will not allow the
pilot burner to be relit until the thermocouple has cooled. If the knob does
does not pop up when released, stop and immediately call your service
technician or gas supplier. If the pilot does not stay lit after several tries,
turn the gas control knob to “OFF” and call your service technician
or gas supplier.
6. Turn the gas control knob counter clockwise to the “ON” position.
Flip the burner switch to “ON” THEN
TURN THE “HI/LOW” knob to the
desired setting.
7. Turn on the electrical power to the unit.
TO TURN OFF GAS TO APPLIANCE
1. Flip burner switch to “OFF”
2. Turn the gas control knob clockwise to the “OFF” position.
3. Turn off all electrical power to the appliance if service is to be
performed.
CAUTION: Do not operate this fireplace with the glass removed, cracked or broken. Replacement of the glass should be done by a licensed
or qualified person! This appliance needs fresh air for safe operation and must be installed with provisions for combustion and ventilation air.
See installation and operating instructions manual. Keep burner and control compartment clean.
WARNING: Improper installation, adjustment, alteration, service or maintenance can cause injury or property damage, or loss of life. Refer
to owner's manual provided with this appliance. See installation and operating instructions accompanying appliance. Installation and service
must be performed by a qualified installer, service agency, or the gas supplier.
O
L
I
T
P
TP TH TP TH
IN OUT
H
I
L
O
N
O
F
O
F
L
I
P
T
O
PiLot Lighting instRuctions:
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7
aiR shutteR:
Air Shutter Adjustment Nut
Figure 5: Air Shutter Adjustment.
The air shutter is controlled by
sliding the air shutter adjustment
screw (shown in Figure 5) either
forwards or backwards. The
adjustment screw, for the primary
air, is located on the bottom of the
rebox. The air shutter nut can be
accessed by removing the control
panel. This is best done during the
initial installation.
Sliding the shutter forwards
increases the primary air while
sliding the shutter backwards
decreases the primary air.
The air shutter allows the amount
of air coming into the replace to be
adjusted in order to accommodate
different climates and venting
arrangements. Start the pilot and
then the burner. Make sure the pilot
ame is burning normally and none
of the burner ports are plugged. Let
the replace burn for roughly fteen
(15) minutes and then examine the
ames, compare the ames to
Figure 59 or the Front Cover.
Operating Instructions
For Your Safety, Read Safety Precautions
And Lighting Instructions Before Operating
Cara
On/Off
High
Low
Off
Fan
Remote Control Receiver
(optional)
Ignitor
Figure 4: Cara Control Panel.
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Operating Instructions
For Your Safety, Read Safety Precautions
And Lighting Instructions Before Operating
8
The ideal ame will be blue at the base and light orange above. The ames should be of medium height.
If the ames look like this (refer to Figure 59 or the Front Cover), no adjustment is needed. If the ames
are fairly short and mostly blue, the replace is getting too much air. Therefore, the air shutter should be
closed slightly until the correct ames are achieved. Flames that are very orange, with tall, dark, stringy
tips, are not getting enough air. Open the air shutter until the ames clean up. If the shutter is opened, or
closed all the way, and the correct ames cannot be attained, turn off the gas and contact the dealer.
Warning: Incorrect air shutter adjustment may lead to improper combustion, which is a safety hazard.
Contact the dealer if there is any concern about the venturi adjustment.
Table 1: Air Shutter Setting Information.
Natural Gas Propane
Amount Air Shutter is Open ¼” (6mm) minimum Completely Open
Remote contRoLs (oPtionaL):
This replace can use an optional remote control or an optional cordless wall thermostat. If either of
these are to be used to control the replace for the majority of the time, leave the ON/OFF switch (on the
rear of the unit) in the “ON” position. Consult the instructions included with the remote/wall thermostat
for operation guidelines. When insalling the Remote Control module, cut out the label along the dotted
line of the Cara Control Panel, and mount the module to the back of the panel using the two (2) provided
Torx T-20 screws and nuts.
bLoweR sPeeD:
For units equipped with blowers, the blower will come on only when the replace is up to temperature
(approximately 12 minutes with unit on high). The blower is equipped with a variable fan controller,
located in the front control panel. This manual control will adjust the fan speed from high to low or turn
the fan off. A remote control for the fan is available through your dealer.
noRmaL sounDs DuRing oPeRation:
Table 2: Normal Sounds
Component Sound & Reason
Cara Creaking when heating up or cooling down.
Burner Light pop or poof when turned off; this is more common with LP units.
Temperature Sensor Clicking when it senses to turn the blower on or off.
Pilot Flame Quiet whisper while the pilot ame is on.
Blower / Fan Air movement that increase and decreases with the speed of the blower.
The blower is pushing the heat from the replace into the room.
Gas Control Valve Dull click when turning on or off, this is the valve opening and closing.
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9
Maintenance And Service
Routine maintenance:
At least once a year, run through the following procedures to ensure the system is clean and working
properly. Check the burner to see if all the ports are clear and clean. Check the pilot to make sure it is not
blocked by anything. The pilot ame should be blue with little or no yellow on the tips.
Warning: Clearances must be sufcient to allow access for maintenance and service
Warning: Failure to position the parts in accordance with this manual, or failure to use only parts
specically approved with this appliance may result in property damage or personal injury.
The venting system must be periodically examined; it is recommended the examination is done by a
qualied agency.
cLeaning the PainteD suRfaces:
Painted faces should be wiped with a damp cloth periodically.
check PiLot anD buRneR fLames:
Door Hook
Door Hooks
Door Hook Slots
Figure 7: Door Removal / Installation.
IMPORTANT: If the door is not engaged
properly on the hooks, damage to the
replace and/or oor, personal injury, or
even death may occur.
1. Turn the unit off and wait until it has
cooled down.
2. Remove the cast iron louvers from above
the door by lifting the louvers up and
out.
3. Pull the two (2) door hooks, on top of the
door, forward and up (see Figure 7).
4. Lift the glass door assembly straight up
and out.
Ensure the door is properly fastened before
attempting to light the appliance. To re-
installing the glass door, slide the three (3)
door hook slots, on the bottom of the door,
over the three (3) door hooks on the unit.
Pull the two (2) door hooks, on top of the
door, forward and slide them into the two
(2) door hook slots.
Periodically do a visual check of the pilot ames. One ame
should encompass the ignitor and thermocouple and the
other should burn over the burner ports (see Figure 6). Also
check that the burner is operating correctly, refer to Figure
59 or the Front Cover.
gLass DooR RemovaL:
Figure 6: Pilot Flame.
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10
Figure 9: Install the Rock Set Burner to the Firebox.
Maintenance And Service
RePLacing the gLass:
IMPORTANT: Do not operate with the glass front removed, cracked or broken. The glass in the
replace is a high temperature ceramic. If the glass is damaged in any way, a factory replacement door
is required (see Parts List). Wear gloves when handling the damaged glass door assembly to prevent
personal injury. When the glass door assembly is being transported, it must be wrapped in newsprint and
tape and/or a strong plastic bag. Removal and replacement of the glass from the door must be done by
a licensed or qualied service person. The door assembly must be purchased from an ENVIRO dealer.
No substitute materials are allowed.
cLeaning the fiRebox:
With the replace at room temperature, carefully remove the logs. Gently remove the ceramic burner
and place on a paper towel. Vacuum the bottom of the rebox thoroughly. Carefully clean any dust off
the logs and remove any lint from the burner and pilot. At this time, inspect the burner pan for cracking
or severe warping. If a problem is suspected, contact the dealer. Check the logs for deterioration or large
amounts of soot; a small amount on the bottom side of the logs is normal. Replace the logs as in the Log
set instaLLation section.
buRneR RemovaL & instaLLation:
IMPORTANT: Ensure the unit is off and at room temperature.
To remove the burner:
1. Remove the glass door as shown in the Maintenance and service - gLass door reMovaL.
2. Carefully remove the log set.
3. Slide the burner back just far enough so the front edge of the burner does not catch on the front lip
of the rebox.
4. Lift the front of the burner up and out of the rebox.
Mixing Tube Box
Mixing Tube
Figure 8: Install the Log Set Burner to the Firebox.
Mixing Tube Box
Mixing Tube
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To install the burner:
1. Insert the mixing tube into the mixing
tube box (refer to Figure 8 or 9).
2. When the burner is resting in the
rebox ensure that the front edge of
the burner is lined up with the front
lip of the rebox (see Figure 10 or
11).
3. Re-install the log set or rock set
(see secondary instaLation - Log set
instaLLation or secondary instaLation -
rock set instaLLation) and the door.
4. Check burner for proper operation.
Figure 11: Align Rock Set Burner With Firebox.
Bring front lip of burner
to front edge of firebox.
Maintenance And Service
11
Figure 10: Align Log Set Burner With Firebox.
Bring front lip of burner
to front edge of firebox.
fiRebox baffLe RemovaL:
The rebox bafe can be remove when cleaning the venting pipe.
1. Remove the glass door as shown in the Maintenance and service - gLass door reMovaL.
2. Remove the two (2) Torx T-20 screws holding the front of the rebox bafe in place (refer to Figure
12). IMPORTANT: The bafe should be held in place when the screws are removed to prevent it from
falling, which could damage the rebox liner, log set, or rock set.
3. Carefully push the back of the bafe up while pulling the front down (see A’s in Figure 13) then pull
the bafe out of the rebox.
4. Re-install the rebox bafe and the door when done.
Figure 13: Firebox Bafe Removal.
A
A
B
Figure 12: Firebox Bafe Screws Removal.
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Maintenance And Service
fueL conveRsion:
TO BE INSTALLED BY A QUALIFIED SERVICE AGENCY ONLY
Please read and understand these instructions before installing.
Warning: This conversion kit shall be installed by a qualied service agency in accordance
with the manufacturer’s instructions and all applicable codes and requirements of the
authority having jurisdiction. If the information in these instructions is not followed
exactly, a re, explosion or production of carbon monoxide may result causing property
damage, personal injury or loss of life. The qualied service agency is responsible for
the proper installation of this kit. The installation is not proper or complete until the
operation of the converted appliance is checked as specied in the manufacturer’s
instructions supplied with the kit.
Figure 14: Removing the orice.
Kit Parts List:
Orice (NG - PO512-37 DMS or LP - PO512-1/16” DMS)
Installation instruction sheet
Carefully inspect all parts supplied with this conversion kit. If
any parts have been damaged or are missing, contact your
dealer, distributor or courier company to have them replaced
before starting this installation.
Conversion Kit Installation:
1. Turn control knob on the gas valve to the “OFF” position
and shut the gas supply off at the shut-off valve upstream
of the unit. CAUTION: The gas supply must be shut off
prior to disconnecting the electrical power and before
proceeding with the conversion. Allow the valve and unit
to cool down to room temperature.
2. Remove the glass door as shown in the Maintenance and
service - gLass door reMovaL.
3. Carefully remove the log set.
4. Slide the burner back just far enough so the front edge of
the burner does not catch on the front lip of the rebox.
Lift the front of the burner up and out of the rebox. See
Maintenance and service - Burner reMovaL & instaLLation.
5. Convert the burner orice:
a) Remove the main burner orice with a ⅜” socket
(refer to Figure 14).
b) Install the alternate orice from the kit.
6. Convert the pilot injector:
a) Loosen the pilot stem a half turn using a 7/16” wrench
(refer to Figure 15).
b) Slide the tab to the other side of the pilot stem (refer
to Figures 16 & 17).
c) Tighten the pilot stem.
Figure 15: Turning Pilot Stem.
Natural Gas Position:
NA Stamp Visible
.020” (0.51mm) Hole Size
L.P. Gas Position:
LP Stamp, Hole, & Red
Colour Code Visible
.014” (0.36mm) Hole Size
Figure 16: NG & LP Gas Positions on Pilot.
12
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13
Figure 18:
Removing valve
cap.
Maintenance And Service
screw must be not visible. Figure 20: Flip
valve screw.
Red o-ring
is not visible
Red o-ring
is visible
LPG Configuration
h) Re-attach the black protection cap that
was removed in step a (Figure 18).
8. Re-install the burner, ceramic panels, log
set and glass door. Also refer to secondary
instaLLation - Log set instaLLation. When
re-installing the burner, ensure that the
burner to pilot hood relationship is similar
to what is shown in Figure 22.
9. Reconnect the main gas line if it was Figure 21: O-ring on valve screw.
Loosen
Tighten
Figure 19: Removing
valve screw.
e) Flip the screw (refer to Figure 20).
f) Using the Allen wrench as shown
in Figure 19, rotate the screw
clockwise until a torque of 9 inch lbs.
WARNING! Do not over tighten the
screw. It is recommended that you
grip the wrench by the short side.
g) Verify that if the conversion is from
NG to LPG, the screw must be re-
assembled with the red o-ring visible
(refer to Figure 21). If the conversion
is from LPG to NG, the red o-ring of the
Figure 22. Pilot assembly
beside the burner
disconnected and open the shut-off valve at the gas line to the unit.
10. Use a small brush to apply a warm soapy water solution to all gas
connections (use a half dish soap and half warm water). If a gas leak
is present, bubbling will occur. Gas leaks can be repaired by using an
approved pipe thread sealant or approved Teon tape. NEVER USE AN
OPEN FLAME WHEN TESTING FOR LEAKS.
11. Reconnect the electrical power to the unit.
12. Relight the main burner in both the “HI” and “LO” positions to verify
proper burner ignition and operation and proper ame appearance
(refer to Figure 59 or the Front Cover). Also refer to secondary
instaLLation - Log set instaLLation for a ame appearance picture.
13. MAKE SURE that the conversion label is installed on or close to the
rating label to signify that the unit has been converted to a different
fuel type.
Fuel
Conversion
Tab on Pilot
7. Convert the SIT gas valve:
a) Remove the extension knobs from the valve.
b) Remove the black protection cap from the HI/LO knob
by hand shown in Figure 18.
c) Insert a 5/32” or 4 mm Allen wrench into the hexagonal
key-way of the screw (see Figure 19), rotate it counter-
clockwise until it is free and extract it.
d) Check that the screw is clean and if necessary remove
dirt.
Figure 17: Fuel Conversion Tab on Pilot.
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Initial Installation
QUALIFIED INSTALLERS ONLY
WARNING: Operation of this heater when not connected to a properly installed and maintained venting
system can result in carbon monoxide (CO) poisoning and possible death.
PRePaRation foR instaLLation:
• Remove the packaging from the appliance, and check to make sure there is no damage. If damage is
found, please report it to both the carrier and your dealer as soon as possible.
• Before beginning, carefully check the glass door and the log set
• Locate a position where the ue system of the stove can be properly installed without damaging the
integrity of the building; e.g. cutting a wall or ceiling joist.
• Check stove and ue system clearance requirements.
• Locate the stove where it can be accessed by a gas supply line.
• Locate the stove in a large and open room that is centrally located in the house. This will optimize heat
circulation and comfort.
• As the stove can be equipped with a convection fan, ensure that an electrical outlet is within 6 ft (1.8
m) of the stove.
• The ow of combustion and ventilation air must not be obstructed.
cLeaRances to combustibLes:
CLEARANCES MUST BE SUFFICIENT TO ALLOW ACCESS FOR MAINTENANCE AND SERVICE.
Figure 23: Clearance to Walls in an Open
Area, refer to Table 3.
Table 3: Clearance to Walls in an Open Area, refer to Figure 23.
Letter Description Clearance
A Sidewall to unit 11 inches (279 mm)
B Backwall to unit 2.5 inches (64 mm)
C Corner to unit 2.5 inches (64 mm)
D Ceiling to oor 90 inches (2286 mm)
E Floor (on hardwood
and linoleum)
0 inches (0 mm)
Table 4: Clearance to Walls in an Alcove
Description Clearance
Minimum Width 43½ inches (1105 mm)
Minimum Height 48 inches (1219 mm)
Maximum Depth 24 inches (610 mm)
B
A
Back Wall
Side Wall
C
C
Adjacent Wall
Adjacent Wall
14
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15
Initial Installation
QUALIFIED INSTALLERS ONLY
PLanning YouR instaLLation:
Vertical
Termination
Storm Collar
Flashing
Round Support
Box/Wall Thimble
Ceiling Firestop
Pipelength
Pipelength
Cathedral Ceiling
Support Box
Pipelength
Round Support
Box/Wall Thimble
Pipelength
Horizontal
Termination
90° Elbow
Figure 24 Common Horizontal Installation.
Figure 25: Common Vertical Installation.
Round Support
Box/Wall Thimble
2 ft (610 mm)
Pipelength
36" (915 mm)
Snorkel
Onto Stove
Adaptor
Figure 26: Common Snorkel Installation.
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When planning your installation, it will be necessary to select the proper length of vent pipe for your
particular requirements. It is important to note when passing through a wall, the maximum allowable
wall thickness is 10 inches (25.4 cm); 1½ inches (3.8 cm) clearance to combustibles must be maintained.
Select the amount of vertical rise desired for “vertical-to-horizontal” type installations. To determine
the length of vent pipe required for vertical installations, measure the distance from the appliance ue
outlet to the ceiling, the ceiling thickness, the vertical rise through the attic or second story, and allow
for sufcient vent height above the roof line. For two story applications, a re stop is required at each
oor level. If an offset is needed in the attic, additional pipe and elbows will be required. To connect the
venting system to the appliance ue outlet, a twist-lock adapter is built into the appliance at the factory.
Refer to initiaL instaLLation - vent configuration and restrictor settings for venting parameters.
Your total vent pipe length must be within the grid area of Figures 28 and 29. If a 90° elbow is used in
the horizontal plane, 36” (91.4 cm) must be subtracted from the allowable horizontal run.
There are three (3) basic types of Direct Vent System installations. The three (3) types of installations are
shown in Figures 24 through 26.
aPPRoveD vent PaRts:
Table 5: Approved Vent Manufacturers.
Manufacturer Trade Name Nominal Sizes
American Metal Products AmeriVent Direct 4” - 6 5/8”
Security Chimneys International LTD Secure Vent 4” - 6 5/8”
Selkirk Metalbestos Direct-Temp 4” - 6 5/8”
Simpson Dura-Vent Direct Vent GS 4” - 6 5/8”
The Cara replace has been tested and certied for use with AMERICAN METAL PRODUCTS “AMERIVENT
DIRECT”, SIMPSON DURAVENT TYPE GS PIPE FOR GAS STOVES. SECURITY CHIMNEY’S “SECURE VENT
DIRECT VENT SYSTEM” and SELKIRK “DIRECT-TEMP VENT SYSTEM” kits are available for horizontal and
vertical venting. When using Simpson Duravent, it is recommended that, before installation, a bead of
RTV High Temperature Silicone should be applied to each outer vent joint, and Mil-Pac to each inner
joint. When planning an installation, it will be necessary to select the proper length of vent pipe for the
particular requirements.
WARNING: Do not mix parts from different vent manufacturers’ systems.
EXCEPTION TO WARNING: This product has been evaluated by Intertek for using a Direct Vent GS
starting collar in conjunction with Secure Vent, Direct-Temp, and Ameri Vent Direct venting systems. Use
of these systems with the Direct Vent GS starting collar is deemed acceptable and does not affect the
Intertek WH listing of the appliance.
Initial Installation
QUALIFIED INSTALLERS ONLY
16
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17
Table 6: Vent part numbers (Must state if galvanized or black wanted, PART NUMBERS).
Direct Vent GS Direct-Temp Secure Vent Ameri Vent Direct Description
908 4DT-6 SV4L6 6” pipe length
4D7 7” pipe length
907 4DT-9 9” pipe length
906 4DT-12 SV4L12 4D12 12” pipe length
904 4DT-24 SV4L24 4D2 24” pipe length
903 4DT-36 SV4L36 4D3 36” pipe length
902 4DT-48 SV4L48 4D4 48” pipe length
945 4DT-EL45 SV4EBR45 4D45B 45° elbow, black
990 4DT-EL90 SV4EBR90 4D90B 90° elbow, black
950 4DT-VS SV4VS Vinyl siding standoff/sheild
942 4DT-WT SV4RSN 4DWT Wall thimble
953 4DT-SC SV4FC 4DSC Storm collar
963 4DT-FS SV4BF 4DFSP Fire stop
988 4DT-WS/B SV4BM 4DWS Wall strap/support/band
970 4DT-HKA SV0SHK 4DHTK1 Horizontal termination kit (SD: Basic Kit,
SEL: Kit A, SC: Standard Kit)
911 11” to 14 ⅝” pipe, adjustable
4DT-AJ 4D12A 4” to 10” pipe , adjustable
SV4LA12 1½” to 12” pipe , adjustable
943 4DT-AF6 4DF Flashing, 0/12 to 6/12 roof pitch
943S 4DT-AF12 4DF12 Flashing, 7/12 to 12/12 roof pitch
SV4FA Flashing, 1/12 to 7/12 roof pitch
SV4FB Flashing, 8/12 to 12/12 roof pitch
943F SV4F Flat ashing
980 4DT-VC SV4CGV 4DVC Vertical termination
991 4DT-HVC High wind vertical termination
984 4DT-HC SV4CHC 4DHC Horizontal square termination
985 4DT-HHC High wind horizontal termination
978 4DT-VKC SV0FAK 4DVTK Vertical termination kit
981 4DT-ST36 SV4STC36 36” Snorkel Termination
971 4DT-HKB SV0SHK2 4DHTK2 Horizontal termination kit
(SD: Kit A, SEL: Kit B, SC: Kit)
Initial Installation
QUALIFIED INSTALLERS ONLY
![](asset-12.png)
1 In accordance with the current CSA B149, Natural Gas and Propane Installation Code.
2 In accordance with the current ANSI Z223.1 NFPA 54, National Fuel Gas Code.
* These numbers are only estimates. Clearance in accordance with installation codes and the requirements of the gas supplier.
t A vent shall not terminate directly above a side walk or paved driveway that is located between two single family dwellings and it serves both dwellings.
+ Permitted only if verandah, porch, deck, or balcony is fully open on a minimum of two sides beneath the oor.
NOTE: Venting terminals shall not be recessed into walls or siding.
Figure 28: Vent Termination Restrictions, refer to Table 7.
Initial Installation
QUALIFIED INSTALLERS ONLY
vent teRmination RestRictions:
A
A
DE
LB
C
F
B
B
B
JMK
G
H
I
Openable
Fixed
Closed
Openable Fixed
Closed
Termination Cap Air Supply Inlet Gas MeterG
G
Restriction Zone
(Termination not allowed)
N
O
Letter Canadian Installation 1US Installation2Description
A 12 in (30 cm) Clearance above grade, verandah, porch, deck, or balcony.
B 12 in (30 cm) 9 in (23 cm) Clearance from window or door that may be opened.
C 12 in (30 cm)* Clearance from permanently closed window (to prevent
condensation).
D 22-3/4 in (57.8 cm)* Vertical clearance to ventilated soft located above the
terminal, within a horizontal distance of 2 ft (60 cm) from
center line of terminal.
E 22-3/4 in (57.8 cm)* Clearance to unventilated soft.
F 12 in (30 cm)* Clearance to outside corner.
G 18 in (45.7 cm)* Clearance to inside corner.
H 3 ft (91 cm) within a height of
15 ft (4.5 m) above the meter/
regulator assembly
3 ft (91 cm) within a height of
15 ft (4.5 m) above the meter/
regulator assembly*
Clearance to each side of center line extended above
meter/regulator assembly.
I 3 ft (91 cm) 3 ft (91 cm)* Radial clearance around service regulator vent outlet.
J 12 in (30 cm) 9 in (23 cm) Clearance to non-mechanical air supply inlet to building, or
the combustion air inlet to any other appliance.
K 6 ft (1.83 m) 3 ft (91 cm) above if within 10
ft (3 m) horizontally
Clearance to mechanical air supply inlet.
L 7 ft (2.13 m)t 7 ft (2.13 m)*t Clearance above paved sidewalk or paved driveway located
on public property.
M 12 in / 30 cm+12 in / 30 cm*+Clearance under verandah, porch, deck, or balcony.
N 12 in (30 cm)* Clearance horizontally to any surface (such as an exterior
wall) for vertical terminations.
O 12 in (30 cm) Clearance above roof line for vertical terminations.
Table 7: Vent termination clearances, refer to Figure 28.
18
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19
Initial Installation
QUALIFIED INSTALLERS ONLY
vent configuRations anD RestRictoR settings:
Figure 28 and 29 shows the range of possible vent congurations if the unit is top vented, for vertical
and horizontal terminations, any layout that remains within the grid areas is acceptable. They also show
the vent restrictor required, relative to the length of vent pipe. Longer vertical vent lengths necessitate
greater restriction.
Having the fewest number of elbows is ideal, as they tend to disrupt air movement. Using 45˚ elbows is
preferable to using 90˚ elbows. Also, a shorter vent system will perform better than a longer one.
If the unit is rear vented it may have a maximum horizontal run of 36” (91.4 cm) and must be used with
a 36” (91.4 cm) snorkel termination.
Figure 28: Possible Vent Congurations for Top Vented;
Vertical and Horizontal Terminations with Elbows.
2
4
6
8
10
12
14
16
18
20
22
24
26
28
30
32
34
36
38
40
Feet of Vent From Top of Unit
75% RESTRICTOR
70% RESTRICTOR
50% RESTRICTOR
NO RESTRICTOR
0
2
4
6
8
10
12
14
16
18
20
22
24
26
28
30
32
34
36
38
40
2 4 6 8 10 12 14 16 18 20
Horizontal Feet of Vent
Vertical Feet of Vent (From Top of Unit)
UP TO 2 ELBOWS
NO RESTRICTOR
50% RESTRICTOR
UP TO 4 ELBOWS
60% RESTRICTOR
UP TO 4 ELBOWS
1 ELBOW
NO RESTRICTOR
0
NOTE: For best results, 3' (76.2cm) or more of
vertical rise is
recommended.
Figure 29: Possible Vent Congurations for Top
Vented; Straight Vertical Vent & Terminations.
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Initial Installation
QUALIFIED INSTALLERS ONLY
RestRictoR instaLLation:
The ENVIRO CARA has been designed for use with an add-in restrictor. The restrictor is designed to
maintain ame appearance when installing this unit with vertical chimneys as well as installations with
longer horizontal vent applications. It does this by controlling the amount of air moving through the vent
pipe.
1. Choose the appropriate restrictor for the installation (see initiaL instaLLation - vent configurations and
restrictor settings). To avoid injury, install the restrictor when the replace is cool or use welder’s
gloves or oven mitts.
2. Remove the glass door (see Maintenance and service - gLass door reMovaL) and the rebox bafe (see
Maintenance and service - fireBox BaffLe reMovaL).
3. Remove two (2) ¼” hex head screws for the restrictor, place restrictor in the ue collar (see Figure
30) and fasten in place with the two (2) ¼” hex head screws.
4. Re-install the rebox bafe and the door.
5. Wait for the unit to warm up to operating temperature to ensure a proper and clean burning unit.
Figure 30: Flue Restrictor Installation.
hoRizontaL instaLLation:
Sealant
Female
Locking
Lugs
Male
Locking
Lugs
Figure 31: Twist-Lock Connection.
1. Set the appliance in the desired location. Check to determine
if wall studs or roof rafters are in the way when the venting
system is attached. If this is the case, you may want to adjust
the location of the appliance.
2. Direct vent pipe and ttings are designed with special twist-lock
connections. Assemble the desired combination of black pipe
and elbows to the appliance adapter with pipe seams oriented
towards the wall or oor, as much out of view as possible.
Place a bead of Mil-Pac on the outer edge of the inner exhaust
pipe (non-ared end). Place a bead of high temperature
silicone on the male edge of the outer pipe. Push the pipe
sections completely together, then twist-lock one section
clockwise approximately ¼ turn, until the two sections are
fully locked. The female locking lugs will not be visible from
20
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21
Woodscrews
Wall Thimble
Strap
Sheet metal
screws
Fold strap
here
11/4"
(3.2cm)
Figure 33: Installing Decorative Wall Thimble.
10"
(254mm)
10"
(254mm)
Figure 32: Wall Framing Hole for
Horizontal Installation.
the outside, on black pipe. They may be located by examining the inside of the female ends as shown
in Figure 31.
Notes:
(a) Twist-lock procedure: four (4) indentations, located on the female end of the pipes and ttings, are
designed to slide straight onto the male ends of adjacent pipes and ttings, by orienting the four pipe
indentations so they match and slide into the four entry slots on the male end.
(b) Horizontal runs of vent pipe must be supported every 36” (915mm). Wall straps are available for this
purpose, also when running horizontal pipe minimum clearances to combustibles must be maintained;
2” (51mm) at top, 1½” (38mm) at sides, 1½” (38mm) at bottom.
3. With the pipe attached to the stove in the correct location,
mark the wall for a 10” (25.4cm) x 10” (25.4 cm) square hole
(refer to Figure 32). The center of the square hole should
match the center line of the horizontal pipe. Cut and frame the
10” (25.4cm) x 10” (25.4cm) hole in the exterior wall where
the vent will be terminated. Refer to Figure 23 and Table 7. If
the wall being penetrated is constructed of non-combustible
material i.e. masonry or concrete, a 7” (17.8cm) hole is
acceptable.
4. Position the horizontal vent termination in the center of the
10” (25.4cm) x 10” (25.4cm) hole, and attach to the exterior
wall with the four screws provided. Before attaching the vent
termination to the exterior wall, run a bead of non-hardening
mastic around the edges, so as to make a seal between the
termination and the wall. The arrow on the vent termination
should be pointing up, insure that the proper clearances to
combustible materials are maintained.
5. Before connecting the horizontal run of the vent pipe to the
vent termination, slide the black decorative wall thimble cover over the vent pipe.
6. Slide the appliance and vent assembly towards the wall, carefully inserting the vent pipe into the
cap assembly. It is important that the vent pipe extend into the vent cap a sufcient distance with a
minimum of 1¼” (3.2cm) overlap. Secure the connection between the vent cap pipe and the vent cap
Initial Installation
QUALIFIED INSTALLERS ONLY
by attaching the two sheet
metal straps extending from
the vent cap assembly into
the outer wall of the vent
pipe. Use the two sheet
metal screws provided
to connect the straps to
the vent pipe. Bend any
remaining portion of the
sheet metal straps back
towards the vent cap, so
the decorative wall thimble
will conceal it (see left
image in Figure 33).
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Initial Installation
QUALIFIED INSTALLERS ONLY
Wood screws (x4)
Cut vinyl siding
away to fit standoff
Bolt (x4)
required
Nut (x4)
required
Wood
screw (x4)
Figure 34: Installing Vent Cap with Vinyl Siding
Stand-Off.
Figure 35: Installing Horizontal Vent Termination.
7. Slide the decorative wall thimble up to the wall surface and attach with the screws provided. Apply
decorative brass or chrome trim if desired (see right image in Figure 33).
NOTES:
(a) The four (4) wood screws provided should be replaced with the appropriate fasteners for stucco,
brick, concrete, or other types of siding.
(b) For buildings with vinyl siding, a vinyl siding standoff, should be installed between the vent cap and
the exterior wall (see Figure 34). Attach the vinyl siding standoff to the horizontal termination. The vinyl
siding standoff prevents excessive heat from possibly melting the vinyl siding material. Note that the
horizontal vent termination bolts onto the at portion of the vinyl siding standoff (shaded area in Figure
31), so that an air space will exist between the wall and the vent termination.
(c) The horizontal run of vent pipe must be level and should have a ¼ inch (6mm) rise for every
one foot (305mm) of run towards the termination. Never allow the vent to run downward. This
could cause high temperature and may present the possibility of a re.
(d) The location of the horizontal vent termination on the exterior wall must not be easily blocked or
obstructed. Refer to InItIal InstallatIon - Vent ConfIguratIons and restrICtor settIngs.
(e) When installing a vent pipe in a chase the minimum clearance to combustibles is 2” (51 mm).
(f) Maintain manufacturer’s clearances to combustibles with venting.
Vertical installation:
1. Check the instructions for required clearances (air spaces) to combustibles when passing through
ceilings, walls, roofs, enclosures, attic rafters, or other nearby combustible surfaces. Do not pack air
spaces with insulation.
2. Set the gas appliance in the desired location. Drop a plumb bob down from the ceiling to the position
of the appliance ue exit, and mark the location where the vent will penetrate the ceiling. Drill a small
hole at this point. Next, drop a plumb bob from the roof to the hole previously drilled in the ceiling,
mark the spot where the vent will penetrate the roof. Determine if ceiling joists, roof rafters, or other
framing will obstruct the venting system. You may wish to relocate the appliance, or to offset, to avoid
cutting load bearing members.
22
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23
attic, as well as above the roof line. The galvanized nish is desirable above the roof line, due to the
higher corrosion resistance.
6. Once the pipe sections have been joined, and run up through the hole in the roof, slip an elbow strap
over the exposed sections, bend the support straps outwards, and push the elbow strap down to the
roof level, as shown in Figure 34. Tighten the clamp around the pipe section. Use a level to make sure
the pipe is truly vertical. With roong nails, secure the support straps to the roof. Seal the nails holes
1
1
/
2
” (4cm) long
wood screw (x4)
10” (25.4cm) x 10” (25.4cm)
inside framing
Ceiling Joist
Framing
Figure 36: Wall Framing for Hole for Vertical Installation.
heads with non-hardening
mastic. Trim the excess
length of the support straps
that extend out beyond the
edge of the ashing.
7. Slip the ashing over the
pipe section protruding
through the roof. Secure
the base of the ashing to
the roof with roong nails.
Use a non-hardening sealant
between the uphill edge of
the ashing and the roof.
Insure the roong material
overlaps the top edge of the
ashing as shown in Figure
37. Verify that you have at
least the minimum clearance
to combustibles at the roof
line.
3. To install the Round Support Box/Wall
Thimble in a at ceiling, cut a 10” square
hole in the ceiling, centered in the hole
drilled in Step 2. Frame the hole as shown
in Figure 36.
4. Assemble the desired lengths of black pipe
and elbows necessary to reach from the
appliance adapter up through the Round
Support Box. Insure that all pipe and
elbow connections are in their fully twist-
locked position.
5. Cut hole in the roof centered on the small
hole placed in the roof from Step 2. The
hole should be of sufcient size to meet
minimum requirements for Clearance
to Combustibles, as specied. Continue
to assemble lengths of pipe and elbows
necessary to reach from the ceiling support
box up through the roof line. Galvanized
pipe and elbows may be utilized in the
Vertical
Termination
Storm Collar
Flashing
Roofing nails
Elbow Strap
Figure 37: Vertical Vent Termination Installation.
Initial Installation
QUALIFIED INSTALLERS ONLY
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8. Continue to add pipe sections until the height of the vent cap meets the minimum code requirements.
Refer to Figure 38 and Table 6. Note that for steep roof pitches, the vent height must be increased. In
high wind conditions, nearby trees, adjoining roof lines, steep pitched roofs, and other similar factors
can result in poor draft, or down drafting. In these cases, increasing the vent height may solve the
problem.
9. Slip the storm collar over the pipe, and push it down to the top of the roof ashing as shown in Figure
37. Use the non-hardening sealant around the joint between the pipe and the storm collar.
10. Twist-lock the vent cap.
H
Dimension ‘H’ obtained
from table below.
Table 8: Minimum ‘H’ for Figure 38.
Roof Pitch Minimum Height
Feet Meters
Flat to 7/12 1 0.3
Over 7/12 to 8/12 1.5 0.46
Over 8/12 to 9/12 2 0.61
Over 9/12 to 10/12 2.5 0.76
Over 10/12 to 11/12 3.25 0.99
Over 11/12 to 12/12 4 1.22
Over 12/12 to 14/12 5 1.52
Over 14/12 to 16/12 6 1.83
Over 16/12 to 18/12 7 2.13
Over 18/12 to 20/12 7.5 2.29
Over 20/12 to 21/12 8 2.44
Figure 38: Height of Vertical Termination;
Reference Table 8.
NOTES:
(a) If an offset is necessary in the attic to avoid obstructions, it is important to support the vent pipe
every 3 feet (91 cm), to avoid excessive stress on the elbows, and possible separation. Wall straps
are available for this purpose (see Figure 39).
(b) When ever possible, use 45° degree elbows instead of 90° degree elbows. The 45° degree elbow
offers less restriction to the ow of ue gases and intake air.
(c) For multi story installations. A ceiling restop is required at the second oor, and any subsequent
oors (see Figure 40). The opening should be framed to 10” (25.4 cm) x 10” (25.4 cm) inside
dimensions, in the same manner as shown in Figure 36.
(d) Any occupied areas above the rst oor, including closets and storage spaces, which the vertical vent
passes through, must be enclosed. The enclosure may be framed and sheet rocked with standard
building materials. However consult the appliance manufactures installation instructions for the
minimum allowable clearance between the outside of the vent pipe, and the combustible surfaces of
the enclosure. Do not ll any required air spaces with insulation.
Initial Installation
QUALIFIED INSTALLERS ONLY
24
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25
plumber’s tape
connected to
wall strap
Wall strap
45° elbows (x2)
Nails
Ceiling firestop
Ceiling
Second floor
Use clearances to as
defined by appliance and
vent pipe manufacturers.
cathedral ceiling installation:
Figure 39: Use of Wall Straps.
Figure 40: Multi-Story Vent Pipe Installation.
Initial Installation
QUALIFIED INSTALLERS ONLY
Figure 41: Cathedral Ceiling Support Box Leveling.
1. Follow installation steps 1 & 2 under InItIal
InstallatIon - VertICal InstallatIon.
2. Using the plumb bob, mark the centerline of
the venting system on the ceiling and drill a
small hole through the ceiling and roof at this
point. From the roof, locate the drill hole and
mark the outline of the “Cathedral Ceiling
Support Box”.
3. Remove shingles or other roof coverings as
necessary to cut the rectangular hole for the
“Support Box”. Cut the hole ⅛” larger than
the “Support Box” outline.
4. Lower the “Support Box” through the hole in
the roof until the bottom of the “Support Box”
protrudes at least 2 inches (5 cm) below the
ceiling. Align the “Support Box” both vertically
and horizontally with a level as shown in
Figure 41 Temporarily tack the “Support Box”
in the place through the inside walls and into
the roof sheathing.
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Figure 42: Cathedral Ceiling Support Box
Installation.
Initial Installation
QUALIFIED INSTALLERS ONLY
Figure 43: Corner installation rear vented with
snorkel.
Figure 44: Corner installation top vented.
corner installations:
Do not interfere with the structural integrity of the walls.
For installations with a 36” (915 mm) snorkel refer to Figure 43 and InItIal InstallatIon - Vent ConfIguratIons
and restrICtor settIngs. For other corner installations refer to Figure 44 and InItIal InstallatIon - Vent
ConfIguratIons and restrICtor settIngs.
Also refer to InItIal InstallatIon - ClearanCes to CombustIbles.
5. Using tin snips, cut the “Support Box” from the top corners
down to the roof line, and fold the resulting aps over the
roof sheathing (Figure 42). Before nailing it in to the roof,
run a bead of non-hardening mastic around the top edges
of the “Support Box”, to make a seal between the box and
the roof. Clean out any combustible material from the
inside of the “Support Box”.
6. Complete the cathedral ceiling installation by following the
same procedures outlined in Steps 4 through 9 for InItIal
InstallatIon - VertICal InstallatIon.
Inside Wall
Outside
Wall
36” (915mm)
Snorkel
2
1
/
2
”
(64mm)
Outside
Wall
Outside
Wall
2
1
/
2
”
(64mm)
26
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27
Vent Pipe
Inside Finished Collar
Dry Wall
Wall Thimble
Exterior Wall
Siding
Minimum Vent Terminal 36”
(914mm) High Snorkel Kit.
Figure 46: Installation for Rear Vented;
33,500 Btu/hr.
Place the unit into position.
Attach a small section of pipe on the unit and mark exterior
wall where vent would pass through the wall.
Cut a 10” (25.4 cm) minimum hole in the wall to maintain
clearances to combustibles. Frame hole as shown in Figure
32.
Install a wall thimble, interior nished collar, and the vent
section through the wall.
THIS UNIT MUST BE VENTED WITH A 36” (91 cm) SNORKEL
KIT.
Seal around the vent terminal to the structure using a non-
hardening mastic.
Also refer to InItIal InstallatIon - Vent ConfIguratIons and
restrICtor settIngs and InItIal InstallatIon - HorIzontal
InstallatIon.
Initial Installation
QUALIFIED INSTALLERS ONLY
conVerting top Vented into rear Vented:
This unit has been shipped as a 33,500 Btu/hr top-vented freestanding unit. This unit can be converted
Figure 45: Converting Top Vented into Rear Vented.
installation of rear Vented appliance:
to a rear vented unit for use with a 36” (915
mm) snorkel. Also refer to InItIal InstallatIon
- InstallatIon of rear Vented applIanCe.
1. Carefully remove the trivet and the
stovetop. Place on a soft surface as not to
damage the nish.
2. Remove the four (4) ¼” screws that hold
the ue collar elbow to the unit body.
3. Carefully remove the elbow being sure not
to damage the gasket that is glued to the
ue collar elbow, it seals the ue to the
rebox (see Figure 42).
4. Turn the elbow 180° to the rear vent
position and re-fasten with the screws
removed in step 2.
Venting
Gasket
Rotate 180
o
![](asset-1c.png)
Vent Cap
Inside Finished Collar
Ceiling Support
Insulation Guard
Flue Pipe
Roof Truss
Roof Flashing
Initial Installation
QUALIFIED INSTALLERS ONLY
installation of top Vented; horizontal termination:
Figure 47: Installation for Top Vented;
Horizontal Termination.
installation of top Vented; Vertical termination:
Figure 48: Installation for Top Vented;
Vertical Termination.
This is the most common type of installation style.
Set the unit in place.
Install a minimum 24” (61cm), although 36” (91.5cm) or
more vertical vent length recommended.
Install a 90° elbow, and mark the exterior wall where the
vent would pass through.
Cut a 10” (25.4 cm) minimum hole in the wall to maintain
clearances to combustibles around vent pipe. Frame the
hole as shown in Figure 32.
Install wall thimble, interior nished collar, the vent section
through the wall, and then install the vent termination.
Seal around the termination using a non-hardening mastic.
Also refer to InItIal InstallatIon - Vent ConfIguratIons and
restrICtor settIngs and InItIal InstallatIon - HorIzontal
InstallatIon.
Place the unit in place.
Drop a plumb bob from the ceiling to the center point of the
ue outlet.
Cut a 10” (25.4 cm) hole in the ceiling and the roof. Refer
to Figure 36.
Install the ceiling support and insulation guard.
Install the roof ashing. Ensure that the roof ashing is
installed under the roong material so that a watertight
seal is created.
Install the ue pipe from the top of the unit through the
roof.
Ensure that all ue pipe and unit maintain required
clearances to combustibles.
Also refer to InItIal InstallatIon - Vent ConfIguratIons
and restrICtor settIngs and InItIal InstallatIon - VertICal
InstallatIon.
Siding
Vent Pipe
Inside Finished Collar
Termination
Wall Thimble
Exterior Wall
Dry Wall
28
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29
Initial Installation
QUALIFIED INSTALLERS ONLY
gas line connection and testing:
WARNING: Only persons licensed to work with gas piping may make the necessary gas connections to
this appliance.
O
L
I
T
P
TP TH TP TH
IN OUT
H
I
L
O
N
O
F
O
F
L
I
P
T
O
Manifold
Pressure Tap
Inlet
Pressure Tap
Hi/Low
Knob
Pilot Adjustment
Screw
Gas Control
Knob
Figure 49: Fully Labeled Gas Valve.
GAS LINE CONNECTION
• This stove is equipped with a certied exible pipe
located on the right side of the unit terminating in a ⅜”
male NPT tting. Consult your local authorities codes or
the CAN/CGA B 149 (1 or 2) installation code in Canada,
or in the USA gas installations follow either local codes
or the current edition of the National Fuel Gas Code ANSI
Z223.1.
• The efciency rating of this appliance is a product
of the thermal efciency rating determined under
continuous operating conditions and was determined
independently of any installed system.
The appliance and its shutoff valves must be disconnected from the gas supply piping system during any
pressure testing where the pressure exceeds ½ PSIG (3.45 KPa) or damage will occur to the valve.
The appliance must be isolated from the gas supply piping system by closing its individual manual shutoff
valve during any pressure testing of the gas supply piping system at test pressures equal to or less than
½ psig (3.45 KPa).
Always check for gas leaks with a soap and water solution after completing the
required pressure test.
TO TEST VALVE PRESSURES
The pressure taps are located on the left side of the valve
• Turn set screw 1 turn counter clockwise to loosen,
• Place 5/16” (8 mm) I.D. hose over pressure tap system.
• Check pressures using a manometer.
• When nished, release pressure, remove hose & tighten set screw.
Table 9: Pressure and BTU Information.
Natural Gas Propane
Main Burner PO512-37 DMS PO512-1/16”
Manifold Pressure 3.8” W.C. / 0.95KPa 11.0” W.C. / 2.7KPa
Min. Manifold Pressure 1.1” W.C. / 0.27KPa 2.9” W.C. / 0.72KPa
Max Supply Pressure 7.0” W.C. / 1.74KPa 13.0” W.C. / 3.28KPa
Min. Supply Pressure 5” W.C. / 1.24KPa 12.0” W.C. / 2.98KPa
Max BTU/hr Input 33,500 BTU/hr (9.82KW) 33,500 BTU/hr (9.82KW)
Min. BTU/hr Input 18,000 BTU/hr (5.28 KW) 18,000 BTU/hr (5.28KW)
Venturi Setting ¼” min. Completely Open
NEVER USE AN OPEN FLAME FOR LEAK TESTING.
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Initial Installation
QUALIFIED INSTALLERS ONLY
electrical requirements for gas ValVe and optional Blower:
The ENVIRO CARA will operate without electrical power. This model has a millivolt gas control, which
uses the pilot ame to generate enough electricity to operate the main burners. The appliance, when
equipped with a blower, must be electrically connected and grounded in accordance with local codes or
in the absence of local codes, with the current CSA C22.1 CANADIAN ELECTRICAL CODE Part 1, SAFETY
STANDARDS FOR ELECTRICAL INSTALLATIONS, OR THE NATIONAL ELECTRICAL CODE ANSI / NFPA 70
in the U.S. When installing the Optional Remote Control System for the valve and the blower, refer also
to the remote Controls section, and to Figure 4.
WARNING: Electrical grounding instructions. This appliance is equipped with a three-prong (grounding)
plug for your protection against shock hazard, and must be plugged directly into a properly grounded
three-prong outlet.
Figure 50: Gas Control Valve and Optional Thermostat Wiring.
COOL / HEAT
PROGRAM
DOWN
UP
70 ° F
Optional
Remote
Control
ON/OFF
Burner Switch
Purple
Thermocouple
Blue
Thermopile
Grey
Inlet
Pressure
Tap
Gas Control
Valve
Manifold
Pressure Tap
Pilot Adjustment
Screw
Optional
Wall Switch
Optional
Thermostat
Table 10: Recommended Thermostat
Wire Size.
Wire Size Max. Length
14 gauge 100 ft (30.48 m)
16 gauge 60 ft (18.29 m)
18 gauge 40 ft (12.00 m)
20 gauge 25 ft (7.62 m)
22 gauge 18 ft (5.49 m)
CAUTION: Label all wires prior
to disconnection when servicing
controls. Wiring errors can cause
improper and dangerous operation.
Verify proper operation after
servicing.
Figure 51: Wiring Diagram for Electric Fan.
DO NOT cut or remove the grounding prong
from this plug.
ELECTRICAL INFORMATION:
Canadian Installations
The venting system must be installed in
accordance with the current CSA B149
installation code and/or local codes having
jurisdiction.
U.S.A. Installations
The venting system must be installed in
accordance with the current National Fuel
Gas Code, ANSI Z223.1, and/or local codes
having jurisdiction.
Rheostat
Snap Disk N/O
Black
Green/White
Black
White
Fan
Power
Cord
Black
Black
Black
Green/Yellow
30
![](asset-1f.png)
31
Figure 52: Optional Blower (Fan) Installation.
1. Remove the pre-assembled blower from the packaging. Inspect the blower for damage. If damage is
noticed call your dealer, distributor or courier company and have components replaced.
2. Remove the side panel by pulling the panel up, slide the panel out of the bottom slots, and set
aside.
3. Install the temperature sensor into the holder.
IMPORTANT: The temperature sensor must be in contact with the rebox.
4. Open the pedestal door and remove the four (4) T-20 screws holding the Control Panel in place.
5. Fit the Fan Unit into the cabinet being careful to work around the gas and pilot lines. The fan will
t up behind the gas valve. With an extension driver, fasten the Fan Unit in place with four (4) T-20
screws provided.
6. Install the Fan Controller into the provision in the Control Panel.
7. Install the Strain Relief plate into the stove back by tting the tab on the plate into the stove back
and secure the plate with a T-20 screw provided.
8. Plug in all the electrical connections as indicated in Figure 51. This includes the Fan Controller,
Temperature sensor and Fan Unit.
9. Using the provided T-20 screw, located on the right mount below and behind the Temperature Sensor,
fasten the wire tie supplied. With the wire tie capture the fan wires including the temperature switch
wires, this will secure the wires and route them away from hot surfaces and out of the way of the fan
blades
10. Re-install the Control Panel and Side Panel.
11. Plug the fan assembly into the wall outlet and turn the unit on to ensure fan operation.
Initial Installation
installation of optional Blower:
![](asset-20.png)
32
Initial Installation
commonwealth of massachusetts installation adendum:
These are the Special Requirements for Side-Wall Vented Appliances in Commonwealth of
Massachusetts
IMPORTANT: The Commonwealth of Massachusetts requires compliance with regulation 248 CMR 4.00
and 5.00 for installation of side-wall vented gas appliances as follows:
(a) For all side wall horizontally vented gas fueled equipment installed in every dwelling, building or
structure used in whole or in part for residential purposes, including those owned or operated by the
Commonwealth and where the side wall exhaust vent termination is less than seven (7) feet above
nished grade in the area of the venting, including but not limited to decks and porches, the following
requirements shall be satised:
1. INSTALLATION OF CARBON MONOXIDE DETECTORS. At the time of installment of the
side wall horizontal vented gas fueled equipment, the installing plumber or gastter shall observe
that a hard wired carbon monoxide detector with an alarm and battery back-up is installed on
the oor level where the gas equipment is to be installed. In addition, the installing plumber or
gastter shall observe that a battery operated or hard wired carbon monoxide detector with an
alarm is installed on each additional level of the dwelling, building or structure served by the side
wall vented gas fueled equipment. It shall be the responsibility of the property owner to secure
the services of qualied licensed professionals for the installation of hard wired carbon monoxide
detectors.
a. In the event that the side wall horizontally vented gas fueled equipment is installed in a crawl
space or an attic, the hard wired carbon monoxide detector with alarm and battery back-up
may be installed on the next adjacent oor level.
b. In the event that the requirements of this subdivision can not be met at the time of completion
of installation, the owner shall have a period of thirty (30) days to comply with the above
requirements; however, that during said thirty (30) day period, a battery operated carbon
monoxide detector with an alarm shall be installed.
2. APPROVED CARBON MONOXIDE DETECTORS. Each carbon monoxide detector as required
in accordance with the above provisions shall comply with NFPA 720 and be ANSI/UL 2034 listed
and IAS certied.
3. SIGNAGE. A metal or plastic identication plate shall be permanently mounted to the exterior
of the building at a minimum height of eight (8) feet above grade directly in line with the exhaust
vent terminal for the horizontally vented gas fueled heating appliance or equipment. The sign
shall read, in print size no less than one-half (1/2) inch in size, “GAS VENT DIRECTLY BELOW.
KEEP CLEAR OF ALL OBSTRUCTIONS.”
4. INSPECTION. The state or local gas inspector of the side wall horizontally vented gas fueled
equipment shall not approve installation unless, upon inspection, the inspector observes
carbon monoxide detectors and signage installed in accordance with the provisions of 248 CMR
5.08(2)(a)1 through 4.
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33
Initial Installation
(b) EXEMPTIONS: The following equipment is exempt from 248 CMR 5.08(2)(a)1 through 4:
1. The equipment listed in Chapter 10 entitled “Equipment Not Required To Be Vented” in the most
current edition of NFPA 54 as adopted by the Board; and
2. Product Approved side wall horizontally vented gas fueled equipment installed in a room or
structure separate from the dwelling, building or structure used in whole or in part for residential
purposes.
(c) MANUFACTURER REQUIREMENTS – GAS EQUIPMENT VENTING SYSTEM PROVIDED. When the
manufacturer of Product Approved side wall horizontally vented gas equipment provides a venting
system design or venting system components with the equipment, the instructions provided by the
manufacturer for installation of the equipment and the venting system shall include:
1. Detailed instructions for the installation of the venting system design or the venting system
components; and
2. A complete parts list for the venting system design or venting system.
(d) MANUFACTURER REQUIREMENTS – GAS EQUIPMENT VENTING SYSTEM NOT PROVIDED. When
the manufacturer of a Product Approved side wall horizontally vented gas fueled equipment does not
provide the parts for venting the ue gases, but identies “special venting systems”, the following
requirements shall be satised by the manufacturer:
1. The referenced “special venting system” instructions shall be included with the appliance or
equipment installation instructions; and
2. The “special venting systems” shall be Product Approved by the Board, and the instructions for
that system shall include a parts list and detailed installation instructions.
(e) A copy of all installation instructions for all Product Approved side wall horizontally vented gas
fueled equipment, all venting instructions, all parts lists for venting instructions, and/or all venting
instructions shall remain with the appliance or equipment at the completion of installation.
![](asset-22.png)
Figure 55: Log Placement of Right Log.
The placement of the logs is not arbitrary. If
they are positioned incorrectly, the ames
can be “pinched” and will not burn correctly.
The burner has four (4) pins and four (4)
ledges which make alignment easier. Using
the pictures provided, carefully set the logs
in place.
NOTE: The logs are fragile and should
be handled gently.
1. Carefully remove logs from box and
check there is no damage. It is very
important to install all logs in their
proper position to ensure safe, optimum
operating conditions.
2. Place the Left Rear Log Chunk on the
two (2) left rear pins and the Right Rear
Log Chunk on the two (2) right rear pins
(refer to Figures 53 and 54).
3. Place the bottom of the “Y” Log in the
ledge at the front left of the burner and
the top of the log rests on the Right
Rear Log Chunk as shown in Figure 54
and 55.
4. Place the bottom of the Right Log in the
ledge at the front right of the burner and
rest the top of the log against the rear
panel as shown in Figure 55 and 56.
Secondary Installation
InstallatIon of log set:
Figure 53: Log Placement of Rear Log Chunks.
Left Rear
Log Chunk
Right Rear
Log Chunk
“Y” Log
Right Log
Figure 54: Log Placement of “Y” Log.
34
![](asset-23.png)
35
Secondary InstallationSecondary Installation
Figure 58: Log Placement Complete.
Figure 56: Log Placement of Left Log.
Left Log
Center Log
Figure 57: Log Placement of Center Log.
5. Place the bottom of the Left Log in the ledge at
the front left of the burner and rest the middle
of the log against the Left Rear Log Chunk as
shown in Figure 56 and 57.
6. Place the bottom of the Center Log in the ledge
at the front center of the burner and rest the
middle of the log against the top of the “Y” Log
as shown in Figure 57 and 58.
7. Check that the log set is laid out as shown in
Figure 58 and install door.
![](asset-24.png)
InstallatIon of Rock set:
If the rocks are positioned incorrectly, the ames can be “pinched” and will not burn correctly. If the rocks
are broken due to handling or shipping, replace the rocks with new ones. Using the pictures provided,
carefully set the rocks in place.
Secondary Installation
Important note: When the unit is
turned on for the rst time, it should
be turned onto high without the fan
on for the rst four (4) hours. This will
cure the paint, logs, gasket material
and the other products used in the
manufacturing process. It is advisable
to open a window or door, as the unit
will start to smoke and can irritate
some people. After the unit has gone
through the rst burn turn the unit off
including the pilot, let the unit get cold
then remove the glass door and clean it
with a good gas replace glass cleaner,
available at your local ENVIRO dealer.
See Maintenance and Service on how to
remove door to clean glass.
Figure 59: Cara DR with a Good Flame.
CAUTION: NEVER OPERATE THIS APPLIANCE WITH THE GLASS DOOR REMOVED.
NOTE: The rocks are fragile, particularly
after usage. Please handle with due care
during servicing.
1. Carefully remove rocks from box and check
there is no damage. It is very important to
install all rocks in their proper position to
ensure safe, optimum operating conditions.
2. Place the rock cluster onto the burner. There
are two (2) holes at the back corners of
the burner and two (2) aligning pins on the
bottom of the rock cluster (refer to Figures 60
& 61).
Figure 60: Installation of Rock Cluster.
36
![](asset-25.png)
37
Secondary Installation
Figure 61: Rock Placement of Four Large Rocks. Figure 62: Rock Placement of Two Medium Rocks.
Figure 63: Rock Placement of Seven Small Rocks.
Figure 64: Rock Placement Complete.
3. The four (4) large rocks are placed across front
of burner (see Figures 61 & 62). These rocks
are all the same shape, but must be rotated
in different positions to t in the cut-aways in
the burner base. When there installed correctly,
there should be no visible gaps between the
rocks and the burner base. The gaps between
the rock cluster and the four (4) large rocks
needs to be maintained as smaller gaps will lead
to carbon deposits and build up.
4. Place the two (2) medium rocks; one on either
side of the cluster as shown in Figures 62 & 63.
These rocks can not be placed down between
the others.
5. Addition the seven (7) small rocks. These can be
NOTES:
a. Some sooting on the rocks is normal. The
sooting should just be a thin covering in some
places on the center three (3) rocks of the
rock cluster. There should not be continuous
build up.
b. Surface cracks may appear after prolonged
use. This is due to the expansion and
contraction of materials during heating
cycles. Surface cracks are not a problem as
long as the assemblies are maintaining there
positions, and operation does not appear to
be altered.
added in some fashion like what’s shown in Figures 63 & 64 with three (3) on the top row with the
larger one in the center and two (2) smaller ones on either side.
7. Check that the rock set is laid out as shown in Figure 64 and install door.
8. Light the unit to enure it has a good ame (see Front Cover).
CAUTION: NEVER OPERATE THIS APPLIANCE WITH THE GLASS DOOR REMOVED.
![](asset-26.png)
Secondary Installation
Important note: When the unit is turned on for the rst time, it should be turned onto high without the
fan on for the rst four (4) hours. This will cure the paint, rockss, gasket material and the other products
used in the manufacturing process. It is advisable to open a window or door, as the unit will start to
smoke and can irritate some people. After the unit has gone through the rst burn turn the unit off
including the pilot, let the unit get cold then remove the glass door and clean it with a good gas replace
glass cleaner, available at your local ENVIRO dealer. See Maintenance and Service on how to remove door
to clean glass.
InstallatIon of CeramIC fIrebox lIner (optIonal):
Figure 65: Steel Firebox Liners Installation.
Figure 66: Firebox Liners Installation.
Do not install when the unit is hot.
The rebox liner is fragile. Handle liners with
care and avoid knocking them on any object.
The Enviro Cara DR comes with a Steel Firebox Liner
installed, which must be removed if a Ceramic Firebox
Liner is to be installed.
1. Remove the glass door as shown in the Maintenance
and Service - GlaSS door reMoval.
2. Carefully remove the log set.
3. Slide the burner tray back just far enough so the
front edge of the burner does not catch on the
front lip of the rebox. Lift the front of the burner
up and out of the rebox.
Left Clip
Right Clip
Right Panel
Rear Panel
Left Brick Panel Support
Left Panel
Steel Firebox Liner
Brick Panel Clip
4. Using a T-20 screwdriver, remove the left and right
Brick Panel Clips
5. Remove the Steel Firebox Liner by pulling the left
side of the panel in towards the center of the unit
then out a little. Repeat for the right side then pull
the panel completely out.
6. Install the rear ceramic liner by placing it against
the back of the rebox. The top of the liner has
an angled edge, the bottom does not. Note: The
Firebox Bafe must be in place for the Firebox
Liners to be installed.
38
7. While holding the rear ceramic liner from falling forward, install the left and right liners by sliding them
in against the sides of the rebox and up to the rear liner (refer to Figure 66).
8. Attach and tighten the brick panel clips with the screws provided. The side liners hold the rear liner in
place.
9. Re-install the burner (see Maintenance and Service - Burner reMoval & inStallation), log set (see Secondary
inStallation - loG Set inStallation), and the door.
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39
Trouble Shooting
Problem Possible Cause Solution
The main burner does not
ignite when called for.
The gas valve may not be on. • Check that the gas control knob is in the “ON” position.
Thermostat is not calling for
heat.
• Adjust the thermostat several degrees above ambient
temperature.
Problem with gas valve. • Use a DC voltmeter to measure the voltage across the
TPTH and TP terminals. Main operator voltage: Open
circuit ≥ 325mV Closed circuit ≥ 100mV
• If voltage is not present, check the control circuit for
proper operation.
• If proper control system voltage is present, replace the
gas control.
Spark will not light the pilot
after repeatedly pressing the
spark ignitor.
Defective piezo ignitor. • Check connections to ignitor.
• If ignitor connections are good but no spark, replace
ignitor.
Broken spark electrode. • Check for broken ceramic insulation, replace electrode if
broken.
Misaligned spark electrode. • If spark is not arcing from electrode to pilot, loosen the
screws on the pilot base adjust and tighten.
Pilot will not remain lit. Problem with thermocouple
circuit.
• Check for proper connection of the thermocouple to the
rear of the valve. If loose, fully tighten.
• Check pilot for full ame impingement around
thermocouple. If ame is too small, check gas pressure,
adjust pilot rate screw, check pilot head for damage.
• Check thermocouple voltage at valve. It must be greater
than 5 mV. If low, replace thermocouple.
Air in gas line (pilot dies while
knob is depressed).
• Bleed line.
• Check gas line pressure.
• Contact dealer.
Burners will not remain lit. Problem with thermopile
circuit.
• Check gas line pressure .
• Check for ame impingement on thermopile. If low, see
“Pilot will not remain lit”.
• Check thermopile for minimum of 300 mV when burner is
switched on.
• Check wiring to thermostat for breaks.
Flame lifting Leak in vent pipe • Check for leaks in vent connections.
Improper vent conguration • Check vent conguration with manual.
Terminal may be recirculating
ue gases
• Check to see if terminal is on correctly.
• May need to install high wind termination cap.
• Contact dealer.
Glass fogs up Normal Condition: after the appliance warms up the glass will clear.
**Due to additives in gas, glass may get hazy during operation** Clean as needed.
Blue Flames Normal during start up: ames will yellow as the replace heats up.
Flames are burning “dirty” or
sooting
Flame impingement • Check log positioning.
• Increase primary air by opening the venturi shutter and/
or by opening the vent restrictor.
See also “Burners will not remain lit.”
Remote control doesn’t work Problem with the remote • One or more of the batteries are dead. See remote
control instructions.
Problem with replace • The on/off switch is turned to OFF.
• The gas control valve is turned to PILOT or OFF.
• The pilot has gone out.
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Parts List
40
Reference
Number
Part Description Part
Number
1 120°F (49°C) Ceramic Fan Temperature Sensor EC-001
Thermopile EC-012
2 S.I.T. Piezo Igniter EC-023
Domestic Power Cord - 115V EC-042
Heyco Strain Relief EC-044
3 Convection Blower (Fan) - 115V EC-069
3 Cara Fan Kit 50-1545
4 Fan Controller with Knob - 115V EF-045
Dual Bulb Door Gasket - 10 ft (3.05m) 50-634
5 S.I.T. Nova Valve Convertible 50-1421
5 S.I.T. Valve Conversion Screw with O-ring 50-1450
5 S.I.T. Valve Conversion Screw Cap 50-1451
5 Cara Valve Tray Assembly 50-1604
6Cara Firebox Liner - Ceramic 50-1546
7 Cara Log Set & Burner 50-1563
Cara Rock Set & Burner 50-1564
Proame Programmable Thermostat Remote Control System - NG 50-1570
Proame Programmable Thermostat Remote Control System - LP 50-1571
Cara Log Set Only 50-1600
Cara Rock Set Only 50-1601
7 Cara Log Set Burner Only 50-1602
Cara Rock Set Burner Only 50-1603
Cara Conversion Kit LP to NG Convertible 50-1591
Cara Conversion Kit NG to LP Convertible 50-1592
8 Cara Door Assembly 50-1593
8 Cara Glass with Gasket - 14½” x 16¾” (368mm x 425mm) 50-1613
![](asset-29.png)
41
Parts List
Reference
Number
Part Description Part
Number
9 Cara Door Latch Assembly 50-1594
10 Cara Main Orice NG (PO512-37) 50-1596
10 Cara Main Orice LPG (PO512-1/16”) 50-1597
11 Cara Flue Outlet Elbow & Gasket 50-1598
11 Cara Flue Outlet Gasket Only 50-1599
12 Cara PSE Pilot Assembly (PSE-C3-505) 50-1605
12 Cara PSE Thermocouple (#019G) 50-1612
13 Cara Cast Insert Rear Vent 50-1606
14 Cara Cast Insert Top Vent 50-1607
15 Cara Cast Stove Top 50-1608
16 Cara Cast Louvers 50-1609
17 Cara Cast Stove Bottom 50-1610
Cara Leveling Legs (Set of 4) 50-1611
18 Cara Vent Restrictor - Set of 4 (50%, 60%, 70%, 75%) 50-1616
19 Pedestal Glass Door Assembly with Magnet Brackets 50-1621
20 Cabinet Side Left and Right 50-1622
21 Cabinet Side Hangers (Set of 4) 50-1623
22 Louver Brackets Left and Right 50-1624
23 Cara Firebox Liner - Steel 50-1627
Cara Owner Manual 50-1630
24 Cara Stove Back 50-1707
25 Cara Burner Switch 50-1617
26 Cara Switch Box 50-1708
26 Cara Pedestal Door Magnet 50-1709
27 Cara Control Panel 50-1710
28 Cara Firebox Bafe 50-1740
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Parts Diagram
42
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43
Warranty
Sherwood Industries Ltd. is the manufacturer of the VistaFlame line of heating products. At Sherwood
Industries, our commitment to the highest level of quality and customer service is the most important
thing we do. Each VistaFlame stove is built on a tradition of using only the nest materials and is backed
by our Exclusive Lifetime Limited Warranty to the original purchaser. With Enviro, you’re not just buying a
replace or stove, you’re buying a company with years of unequalled performance and quality.
Limited Lifetime Warranty:
Under this warranty, Sherwood Industries Ltd. covers the replace or stove body and accessories against
defects in materials and workmanship, for part repair or replacement for the rst seven (7) years and
limited labour for the rst two (2) years to the original purchaser. This Warranty covers: Firebox, Heat
Exchanger, Steel Firebox Panels, Ceramic Logs & Panels, Burner, Ceramic Glass, Pedestals, Panels and
Legs. Please see the exclusions and limitation section below as certain restrictions and exclusions apply
to this warranty.
Limited Two (2) Year Warranty:
Under this warranty, Sherwood Industries Ltd. covers: Gas Assembly, Blower, Blower control, Temperature
Sensors and Wire Harness against defects in materials and workmanship, for part repair or replacement
for the rst two (2) years and limited labour for the rst two (2) years to the original purchaser. Please see
the exclusions and limitation section below as certain restrictions and exclusions apply to this warranty.
Limited One (1) Year Warranty:
Under this warranty, Sherwood Industries Ltd. covers all exterior surface nishes against defects in
materials and workmanship, for part repair or replacement and limited labour for the rst (1) year to
the original purchaser. Please see the exclusions and limitations section below as certain restrictions and
exclusions apply to this warranty.
Here is how our Warranty works
If you have any concerns with your VistaFlame product, please contact the dealer where you purchased
the replace or stove. Your dealer shall make all claims under this warranty in writing.
To the Dealer
When lling out a warranty claim, please complete the following information on an ofcial warranty claim
form:
Customer information: Name, address and telephone number of purchaser and date of purchase.
Dealer information: Date of installation, name of installer and dealer, serial number of the appliance,
nature of complaint, defects or malfunction, description and part numbers of any parts replaced.
To the Distributor
Sign and verify that work and information are correct.
Exclusions and Limitations:
1. This Warranty does not cover tarnish, discoloration or wear on the plating or paint.
2. This Warranty excludes wear and tear or breakage caused by cleaning, moving or service on log set
and panels.
3. A qualied installer must install this stove or replace. This Limited Warranty covers defects in
materials and workmanship only if the product has been installed in accordance with local building
and re codes; in their absence, refer to the owner’s manual. If the product is damaged or broken as
a result of any alteration, willful abuse, mishandling, accident, neglect, or misuse of the product, the
Limited Warranty does not apply.
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4. The stove must be operated and maintained at all times in accordance with the instructions in the
Owner’s Manual. If the unit shows signs of neglect or misuse, it is not covered under the terms of
this Warranty policy. Performance problems due to operator error will not be covered by the Limited
Warranty policy.
5. As this is a heating appliance, some changes in colour of surface nishes may occur. This is not a aw
and as such is not covered under this warranty.
6. Some minor expansion, contraction, or movement of certain parts and resulting noise, is normal and
not a defect and, therefore, is not covered under this Limited Warranty.
7. Misuse includes over-ring. Over-ring this appliance can cause serious damage and will nullify the
Limited Warranty.
8. The Limited Warranty will cover glass thermal breakage only and will not cover misuse of the stove
glass, including but not limited to glass that is struck, has surface contaminates or has had harsh or
abrasive cleaners used on it.
9. This warranty does not cover products made or provided by other manufacturers and used in
conjunction with the operation of this stove without prior authorization from Sherwood Industries
Ltd. The use of such products may nullify the Limited Warranty on this stove. If unsure as to the
extent of this Limited Warranty, contact your authorized VistaFlame dealer before installation.
10. Sherwood Industries Ltd. will not be responsible for inadequate performance caused by environmental
conditions.
11. The Limited Warranty does not cover installation and operational related problems such as use of
downdrafts or spillage caused by environmental conditions. Environmental conditions include but
are not limited to nearby trees, buildings, roof tops, wind, hills, mountains, inadequate venting
or ventilation, excessive offsets, negative air pressures or other inuences caused by mechanical
systems such as furnaces, fans, clothes dryers etc.
12. The Limited Warranty is void if:
a) The stove has been operated in atmospheres contaminated by chlorine, uorine or other damaging
chemicals.
b) The stove is subject to submersion in water or prolonged periods of dampness or condensation.
c) Any damage to the unit, combustion chamber or other components due to water, or weather
damage which is the result of, but not limited to, improper chimney/venting installation.
c) Salt air in coastal areas or high humidity can be corrosive to the nish; these environments can
cause rusting. Damage caused by salt air or high humidity is not covered by the Limited Warranty.
13. Exclusions to the Limited Warranty include: injury, loss of use, damage, failure to function due to
accident, negligence, misuse, improper installation, alteration or adjustment of the manufacturer’s
settings of components, lack of proper and regular maintenance, alteration, or act of God.
14. The Limited Warranty does not cover damage caused to the replace or stove while in transit. If this
occurs, do not operate the stove and contact your courier and/or dealer.
15. Limited Warranty does not extend to or include rebox paint, door or glass gaskets with damage
caused by normal wear and tear, or exterior paint discoloration or chipping, worn gaskets, etc.
16. The Limited Warranty does not include damage to the unit caused by abuse, improper installation,
or modication of the unit.
17. Damage to plated surfaces caused by ngerprints, scratches, melted items, or other external scores
and residues left on the plated surfaces from the use of abrasive cleaners or polishes is not covered
in this warranty.
18. The Limited Warranty does not cover tarnish, discoloration or wear on the plated surfaces.
19. The paint on the Metal Brick Liner may peel. This is due to the extreme conditions applied to the paint
during normal usage. It is not a aw and is not covered under warranty.
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20. Sherwood Industries Ltd. is free of liability for any damages caused by the replace or stove, as
well as inconvenience expenses and materials. The Limited Warranty does not cover incidental or
consequential damages.
21. The Limited Warranty does not cover any loss or damage incurred by the use or removal of any
component or apparatus to or from the VistaFlame replace or stove without the express written
permission of Sherwood Industries Ltd. and bearing a Sherwood Industries Ltd. label of approval.
22. Any statement or representation of VistaFlame products and their performance contained in
VistaFlame advertising, packaging literature, or printed material is not part of the Limited Warranty.
23. The Limited Warranty is automatically voided if the replace or stove’s serial number has been
removed or altered in any way. If the stove is used for commercial purposes, it is excluded from the
Limited Warranty.
24. No dealer, distributor, or similar person has the authority to represent or warrant VistaFlame products
beyond the terms contained within the Limited Warranty. Sherwood Industries Ltd. assumes no
liability for such warranties or representations.
25. Sherwood Industries Ltd. will not cover the cost of the removal or re-installation of the stove, hearth,
facing, mantels, venting or other components.
26. Labour to replace or repair items under this Limited Warranty will be covered per our warranty service
fee reimbursement schedule. Labour rates are set per component and as such total labour costs may
not be covered.
27. Sherwood Industries Ltd. is not liable for freight or labour on any stove replaced in-eld and is not
liable for travel costs for service work. In the event of in-home repair work, the customer will pay any
in-home travel fees or service charges required by the Authorized Dealer.
28. At no time will Sherwood Industries Ltd. be liable for any consequential damages which exceed the
purchase price of the unit. Sherwood Industries Ltd. has no obligation to enhance or modify any
stove once manufactured (example: as a stove evolves, eld modications or upgrades will not be
performed).
29. This Limited Warranty is applicable only to the original purchaser and it is non-transferable.
30. This warranty only covers VistaFlame products that are purchased through an authorized VistaFlame
dealer.
31. If for any reason any section of the Limited Warranty is declared invalid, the balance of the warranty
remains in effect and all other clauses shall remain in effect.
32. The Limited Warranty is the only warranty supplied by Sherwood Industries Ltd., the manufacturer
of the stove. All other warranties, whether express or implied, are hereby expressly disclaimed and
purchaser’s recourse is expressly limited to the Limited Warranty.
33. Sherwood Industries Ltd. and its employees or representatives will not assume any damages, either
directly or indirectly, caused by improper usage, operation, installation, servicing or maintenance of
this stove.
34. Sherwood Industries Ltd. reserves the right to make changes without notice. Please complete and
mail the warranty registration card and have the installer ll in the installation data sheet in the back
of the manual for warranty and future reference.
35. Sherwood Industries Ltd. is responsible for stocking parts for a maximum of seven (7) years after
discontinuing the manufacture or incorporation of the item into its products. An exception to this
would be if an OEM supplier is not able to supply a part.
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Installation Data Sheet
The following information must be recorded by the installer for warranty purposes and future reference.
NAME OF OWNER:
_________________________________________
ADDRESS:
_________________________________________
_________________________________________
_________________________________________
PHONE:___________________________________
NAME OF DEALER:
_________________________________________
ADDRESS:
_________________________________________
_________________________________________
_________________________________________
PHONE:___________________________________
MODEL:___________________________________
SERIAL NUMBER:___________________________
DATE OF PURCHASE: _____________ (dd/mm/yyyy)
DATE OF INSTALLATION:___________(dd/mm/yyyy)
� NATURAL GAS (NAT) � PROPANE (LPG)
INLET GAS PRESSURE:_________in wc
MAIN BURNER ORIFICE:__________# DMS
PILOT ORIFICE #_________OR________in diam.
INSTALLER’S SIGNATURE:
_________________________________________
NAME OF INSTALLER:
_________________________________________
ADDRESS:
_________________________________________
_________________________________________
_________________________________________
PHONE:___________________________________
MANUFACTURED BY:
SHERWOOD INDUSTRIES LTD.
6782 OLDFIELD RD. SAANICHTON, BC, CANADA V8M 2A3
www.enviro.com
June 28, 2010
C-11499