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CCNA

®

Routing and Switching
Study Guide

CCNA

®

Routing and Switching
Study Guide

Todd Lammle

Senior Acquisitions Editor: Jeff Kellum
Development Editor: Pete Gaughan
Technical Editors: John Swartz and Dax Mickelson
Production Editor: Christine O’Connor
Copy Editor: Judy Flynn
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Copyright © 2013 by John Wiley & Sons, Inc., Indianapolis, Indiana
Published by John Wiley & Sons, Inc. Indianapolis, Indiana
Published simultaneously in Canada
ISBN: 978-1-118-74961-6
ISBN: 978-1-118-74973-9 (ebk.)
ISBN: 978-1-118-74970-8 (ebk.)
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Dear Reader,
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Acknowledgments
There are many people that work to put a book together, and as an author, I dedicated an
enormous amount of time to write this book, but it would have never been published without the dedicated, hard work of many other people.
Monica Worthy Lammle was crucial to the finished product this book became, going
over every word of every chapter with me to fine-tune the language and grammar. Without
Monica’s support in all areas of my life, I’d never have finished writing this book.
Next in line to thank is my new technical editor, John Swartz, who also coauthored
the CCNA Data Center study guides with me. His expertise in the Cisco technical field,
and his history of networking in general, is second to none. His detailed analysis of my
work helped make this my best CCNA study guide ever. Thank you, John, for working
hard under pressure, with tight deadlines, and for staying the course of delivering highquality work in a short time frame.
Jeff Kellum, my acquisitions editor, is instrumental to my success in the world of Cisco
certification. Jeff, I look forward to our continued progress together.
Christine O’Connor, my production editor, and Judy Flynn, my copyeditor, were my
rock and foundation for formatting an intense editing of every page in this book. This
amazing team gives me the confidence to help keep me moving during the difficult and very
long days, week after week. How Christine stays so organized with all my changes, as well
as making sure every figure is in the right place in the book is still a mystery to me! You’re
amazing, Christine! Thank you! Judy understands my writing style so well now, after doing
at least a dozen books with me, that she even sometimes finds a technical error that may
have slipped through as I was going through the material. Thank you Judy for doing such
a great job! I truly thank you both.
Troy McMillian really helped me on this book (on all books actually!) by working on
the review and bonus questions, flash cards, as well as a 3rd technical edit on the last stage
of editing. He did a high-quality job in a short time! Thanks, Troy! Jim Frey and Paul
Sutton really helped me put together this book’s amazing figures, and an all-around secondlook technical edit. Thank you both!
Also, thanks to Dax Mickelson and Dennis Frye for performing the technical proofread
of the book.
Finally, a big thanks to Craig Woods at Happenstance-Type-O-Rama and to the Sybex
media-development team.

About the Author
Todd Lammle   is the authority on Cisco certification and internetworking and is Cisco certified in most Cisco certification categories. He is a world-renowned author, speaker, trainer,
and consultant. Todd has three decades of experience working with LANs, WANs, and large
enterprise licensed and unlicensed wireless networks, and lately he’s been implementing large
Cisco data centers worldwide. His years of real-world experience is evident in his writing; he
is not just an author but an experienced networking engineer with very practical experience
working on the largest networks in the world, at such companies as Xerox, Hughes Aircraft,
Texaco, AAA, Cisco, and Toshiba, among many others. Todd has published over 60 books,
including the very popular CCNA: Cisco Certified Network Associate Study Guide, CCNA
Wireless Study Guide, and CCNA Data Center Study Guide, all from Sybex. He runs an
international consulting and training company based in Colorado, Texas, and San Francisco.
You can reach Todd through his forum and blog at www.lammle.com.

Contents at a Glance
Introduction

xxvii

ICND1 (100-101) Exam Objectives

xxxviii

ICND2 (200-101) Exam Objectives

xliv

CCNA Composite (200-120) Exam Objectives

xlvii

Assessment Test

lviii

Part  I

ICND1

1

Chapter  1

Internetworking

3

Chapter  2

Ethernet Networking and Data Encapsulation

41

Chapter  3

Introduction to TCP/IP

87

Chapter  4

Easy Subnetting

139

Chapter  5

VLSMs, Summarization, and Troubleshooting TCP/IP

181

Chapter  6

Cisco’s Internetworking Operating System (IOS)

213

Chapter  7

Managing a Cisco Internetwork

283

Chapter  8

IP Routing

331

Chapter  9

Open Shortest Path First (OSPF)

385

Chapter  10

Layer 2 Switching

425

Chapter  11

VLANs and InterVLAN Routing

459

Chapter  12

Security

501

Chapter  13

Network Address Translation (NAT)

541

Chapter  14

Internet Protocol Version 6 (IPv6)

569

Part  II

ICND2

Chapter  15

Enhanced Switched Technologies

615

Chapter  16

Managing Cisco Devices

661

Chapter  17

IP Services

699

Chapter  18

Troubleshooting IP, IPv6, and VLANs

741

Chapter  19

Enhanced IGRP

783

Chapter  20

Multi-Area OSPF

847

Chapter  21

Wide Area Networks

897

613

Appendix  A

Answers to Written Labs

967

Appendix  B

Answers to Review Questions

987

Appendix  C

Disabling and Configuring Network Services

1029

Appendix  D

About the Additional Study Tools

1041

Index

1045

Contents
Introduction

xxvii

ICND1 (100-101) Exam Objectives

xxxviii

ICND2 (200-101) Exam Objectives

xliv

CCNA Composite (200-120) Exam Objectives

xlvii

Assessment Test

lviii

Part  I

ICND1

1

Chapter  1

Internetworking

3

Chapter   2

Internetworking Basics
Internetworking Models
The Layered Approach
Advantages of Reference Models
The OSI Reference Model
The Application Layer
The Presentation Layer
The Session Layer
The Transport Layer
The Network Layer
The Data Link Layer
The Physical Layer
Summary
Exam Essentials
Written Labs
Written Lab 1.1: OSI Questions
Written Lab 1.2: Defining the OSI Layers and Devices
Written Lab 1.3: Identifying Collision and
Broadcast Domains
Review Questions

4
12
13
14
14
16
17
17
18
23
25
28
29
30
32
32
33

Ethernet Networking and Data Encapsulation

41

Ethernet Networks in Review
Collision Domain
Broadcast Domain
CSMA/CD
Half- and Full-Duplex Ethernet
Ethernet at the Data Link Layer
Ethernet at the Physical Layer

42
43
44
45
47
49
55

34
35

xii

Contents

Chapter   3

Chapter  4

Ethernet Cabling
Straight-through Cable
Crossover Cable
Rolled Cable
Fiber Optic
Data Encapsulation
The Cisco three-layer Hierarchical Model
The Core Layer
The Distribution Layer
The Access Layer
Summary
Exam Essentials
Written Labs
Written Lab 2.1: Binary/Decimal/Hexadecimal Conversion
Written Lab 2.2: CSMA/CD Operations
Written Lab 2.3: Cabling
Written Lab 2.4: Encapsulation
Review Questions

59
60
60
62
64
66
70
70
72
72
73
73
74
75
79
79
80
81

Introduction to TCP/IP

87

Introducing TCP/IP
A Brief History of TCP/IP
TCP/IP and the DoD Model
The Process/Application Layer Protocols
The Host-to-host Layer Protocols
The Internet Layer Protocols
IP Addressing
IP Terminology
The Hierarchical IP Addressing Scheme
Private IP Addresses (RFC 1918)
IPv4 Address Types
Layer 2 Broadcasts
Layer 3 Broadcasts
Unicast Address
Multicast Address
Summary
Exam Essentials
Written Labs
Written Lab 3.1: TCP/IP
Written Lab 3.2: Mapping Applications to the DoD Model
Review Questions

88
89
89
91
101
110
118
118
119
124
126
126
126
127
128
129
130
132
132
132
134

Easy Subnetting

139

Subnetting Basics
How to Create Subnets
Subnet Masks

140
142
142

Contents

Chapter   5

Chapter   6

xiii

Classless Inter-Domain Routing (CIDR)
IP Subnet-Zero
Subnetting Class C Addresses
Subnetting Class B Addresses
Subnetting Class A Addresses
Summary
Exam Essentials
Written Labs
Written Lab 4.1: Written Subnet Practice #1
Written Lab 4.2: Written Subnet Practice #2
Written Lab 4.3: Written Subnet Practice #3
Review Questions

144
146
146
158
167
170
170
171
171
172
173
174

VLSMs, Summarization, and
Troubleshooting TCP/IP

181

Variable Length Subnet Masks (VLSMs)
VLSM Design
Implementing VLSM Networks
Summarization
Troubleshooting IP Addressing
Determining IP Address Problems
Summary
Exam Essentials
Written Lab 5
Review Questions

182
184
184
193
196
198
203
204
205
206

Cisco’s Internetworking Operating System (IOS)

213

The IOS User Interface
Cisco IOS
Connecting to a Cisco IOS Device
Bringing Up a Switch
Command-line Interface (CLI)
Entering the CLI
Overview of Router Modes
CLI Prompts
Editing and Help Features
Administrative Configurations
Hostnames
Banners
Setting Passwords
Encrypting Your Passwords
Descriptions
Router and Switch Interfaces
Bringing Up an Interface

215
216
216
218
219
219
219
220
223
228
228
229
231
237
239
241
244

xiv

Contents

Viewing, Saving, and Erasing Configurations
Deleting the Configuration and Reloading the Device
Verifying Your Configuration
Summary
Exam Essentials
Written Lab 6
Hands-on Labs
Hands-on Lab 6.1: Erasing an Existing Configuration
Hands-on Lab 6.2: Exploring User, Privileged,
and Configuration Modes
Hands-on Lab 6.3: Using the Help and Editing Features
Hands-on Lab 6.4: Saving a Configuration
Hands-on Lab 6.5: Setting Passwords
Hands-on Lab 6.6: Setting the Hostname, Descriptions,
IP Address, and Clock Rate
Review Questions
Chapter   7

Managing a Cisco Internetwork
The Internal Components of a Cisco Router and Switch
The Router and Switch Boot Sequence
Backing Up and Restoring the Cisco Configuration
Backing Up the Cisco Configuration
Restoring the Cisco Configuration
Erasing the Configuration
Configuring DHCP
DHCP Relay
Verifying DHCP on Cisco IOS
Network Time Protocol (NTP)
Using Cisco Discovery Protocol (CDP)
Getting CDP Timers and Holdtime Information
Gathering Neighbor Information
Documenting a Network Topology Using CDP
Using Telnet
Telnetting into Multiple Devices Simultaneously
Checking Telnet Connections
Checking Telnet Users
Closing Telnet Sessions
Resolving Hostnames
Building a Host Table
Using DNS to Resolve Names
Checking Network Connectivity and Troubleshooting
Using the ping Command
Using the traceroute Command

250
252
253
264
265
268
268
269
269
270
271
272
274
277
283
284
285
286
286
288
289
290
291
292
293
295
295
296
300
303
305
306
306
306
307
307
309
311
312
312

Contents

Debugging
Using the show processes Command
Summary
Exam Essentials
Written Lab 7
Written Lab 7.1: IOS Management
Written Lab 7.2: Router Memory
Hands-on Labs
Hands-on Lab 7.1: Backing Up the Router Configuration
Hands-on Lab 7.2: Using the Cisco Discovery
Protocol (CDP)
Hands-on Lab 7.3: Using Telnet
Hands-on Lab 7.4: Resolving Hostnames
Review Questions
Chapter  8

Chapter   9

xv

314
316
317
317
319
319
319
320
320
321
322
323
325

IP Routing

331

Routing Basics
The IP Routing Process
The Cisco Router Internal Process
Testing Your IP Routing Understanding
Configuring IP Routing
Configuring IP Routing in Our Network
Static Routing
Default Routing
Dynamic Routing
Routing Protocol Basics
Routing Information Protocol (RIP)
Configuring RIP Routing
Holding Down RIP Propagations
Summary
Exam Essentials
Written Lab 8
Hands-on Labs
Hands-on Lab 8.1: Creating Static Routes
Hands-on Lab 8.2: Configuring RIP Routing
Review Questions

333
335
341
342
346
356
357
362
365
365
367
367
371
373
374
376
376
377
378
380

Open Shortest Path First (OSPF)
Open Shortest Path First (OSPF) Basics
OSPF Terminology
OSPF Operation
Configuring OSPF
Enabling OSPF
Configuring OSPF Areas
Configuring Our Network with OSPF

385
386
389
391
393
393
394
397

xvi

Contents

OSPF and Loopback Interfaces
Configuring Loopback Interfaces
Verifying OSPF Configuration
The show ip ospf Command
The show ip ospf database Command
The show ip ospf interface Command
The show ip ospf neighbor Command
The show ip protocols Command
Summary
Exam Essentials
Written Lab 9
Hands-on Labs
Hands-on Lab 9.1: Enabling the OSPF Process
Hands-on Lab 9.2: Configuring OSPF Interfaces
Hands-on Lab 9.3: Verifying OSPF Operation
Review Questions
Chapter   10

Chapter   11

402
403
405
406
407
408
409
411
411
412
413
413
414
415
416
417

Layer 2 Switching

425

Switching Services
Three Switch Functions at Layer 2
Port Security
Configuring Catalyst Switches
Catalyst Switch Configuration
Verifying Cisco Catalyst Switches
Summary
Exam Essentials
Written Lab 10
Hands-on Labs
Lab 10.1: Configuring Layer 2 Switches
Lab 10.2: Verifying Layer 2 Switches
Lab 10.3: Configuring Port Security
Review Questions

426
427
431
436
436
444
447
447
448
448
449
450
450
452

VLANs and InterVLAN Routing

459

VLAN Basics
Broadcast Control
Security
Flexibility and Scalability
Identifying VLANs
Frame Tagging
VLAN Identification Methods
Routing between VLANs

460
463
464
464
465
467
468
469

Contents

Configuring VLANs
Assigning Switch Ports to VLANs
Configuring Trunk Ports
Configuring Inter-VLAN Routing
Summary
Exam Essentials
Written Lab 11
Hands-on Labs
Hands-on Lab 11.1: Configuring and Verifying VLANs
Hands-on Lab 11.2: Configuring and Verifying
Trunk Links
Hands-on Lab 11.3: Configuring Router on a
Stick Routing
Hands-on Lab 11.4: Configuring IVR with a
Layer 3 Switch
Review Questions
Chapter  12

Chapter   13

Security

xvii

472
475
476
480
487
488
489
489
490
491
492
492
494
501

Perimeter, Firewall, and Internal Routers
Introduction to Access Lists
Mitigating Security Issues with ACLs
Standard Access Lists
Wildcard Masking
Standard Access List Example
Controlling VTY (Telnet/SSH) Access
Extended Access Lists
Extended Access List Example 1
Extended Access List Example 2
Extended Access List Example 3
Named ACLs
Remarks
Monitoring Access Lists
Summary
Exam Essentials
Written Lab 12
Hands-on Labs
Hands-on Lab 12.1: Standard IP Access Lists
Hands-on Lab 12.2: Extended IP Access Lists
Review Questions

502
503
506
507
508
510
514
515
519
521
522
523
525
526
528
529
530
530
531
532
535

Network Address Translation (NAT)

541

When Do We Use NAT?
Types of Network Address Translation
NAT Names

542
544
544

xviii

Contents

Chapter   14

How NAT Works
Static NAT Configuration
Dynamic NAT Configuration
PAT (Overloading) Configuration
Simple Verification of NAT
Testing and Troubleshooting NAT
Summary
Exam Essentials
Written Lab 13
Hands-on Labs
Lab 13.1: Preparing for NAT
Lab 13.2: Configuring Dynamic NAT
Lab 13.3: Configuring PAT
Review Questions

545
547
548
548
549
550
555
556
557
557
558
560
561
564

Internet Protocol Version 6 (IPv6)

569

Why Do We Need IPv6?
The Benefits and Uses of IPv6
IPv6 Addressing and Expressions
Shortened Expression
Address Types
Special Addresses
How IPv6 Works in an Internetwork
Manual Address Assignment
Stateless Autoconfiguration (eui-64)
DHCPv6 (Stateful)
IPv6 Header
ICMPv6
IPv6 Routing Protocols
Static Routing with IPv6
OSPFv3
Configuring IPv6 on Our Internetwork
Configuring Routing on Our Internetwork
Verifying OSPFv3
Summary
Exam Essentials
Written Labs
Written Lab 14.1
Written Lab 14.2
Hands-on Labs
Hands-on Lab 14.1: Manual and
Stateful Autoconfiguration
Hands-on Lab 14.2: Static and Default Routing
Hands-on Lab 14.3: OSPFv3
Review Questions

571
571
573
574
575
576
577
578
578
581
582
583
586
586
587
588
591
594
599
599
601
601
601
602
602
604
605
607

Contents

xix

Part  II

ICND2

613

Chapter   15

Enhanced Switched Technologies

615

Spanning Tree Protocol (STP)
Spanning-tree Terms
Spanning-tree Operations
Types of Spanning-tree Protocols
Common Spanning Tree
Per-VLAN Spanning Tree+
Modifying and Verifying the Bridge ID
Spanning-tree Failure Consequences
PortFast and BPDU Guard
BPDU Guard
EtherChannel
Configuring and Verifying Port Channels
Summary
Exam Essentials
Written Lab 1
Hands-on Labs
Hands-on Lab 1.1: Verifying STP and Finding Your
Root Bridge
Hands-on Lab 1.2: Configuring and Verifying Your
Root Bridge
Hands-on Lab 1.3: Configuring PortFast and
BPDU Guard
Hands-on Lab 1.4: Configuring and
Verifying EtherChannel
Review Questions

616
617
621
623
624
625
631
636
638
640
642
643
646
647
648
648

Managing Cisco Devices

661

The Internal Components of a
Cisco Router
The Router Boot Sequence
Managing Configuration Register
Understanding the Configuration Register Bits
Checking the Current Configuration Register Value
Boot System Commands
Recovering Passwords
Backing Up and Restoring the Cisco IOS
Verifying Flash Memory
Backing Up the Cisco IOS
Restoring or Upgrading the Cisco Router IOS
Using the Cisco IOS File System (Cisco IFS)

662
663
664
665
666
667
669
671
673
674
675
677

Chapter   16

649
651
652
653
656

xx

Contents

Licensing
Right-To-Use Licenses (Evaluation Licenses)
Backing Up and Uninstalling the License
Summary
Exam Essentials
Written Labs
Written Lab 2.1: IOS Management
Written Lab 2.2: Router Memory
Hands-on Labs
Hands-on Lab 2.1: Backing Up Your Router IOS
Hands-on Lab 2.2: Upgrading or Restoring
Your Router IOS
Review Questions
Chapter  17

IP Services
Client Redundancy Issues
Introducing First Hop Redundancy Protocol (FHRP)
Hot Standby Router Protocol (HSRP)
Virtual MAC Address
HSRP Timers
Group Roles
Configuring and Verifying HSRP
Virtual Router Redundancy Protocol
Comparing VRRP and HSRP
VRRP Redundancy Characteristics
Gateway Load Balancing Protocol
GLBP Functions
GLBP Features
GLBP Per-host Traffic Balancing
Configuring GLBP
Syslog
Configuring and Verifying Syslog
SNMP
Management Information Base (MIB)
Configuring SNMP
NetFlow
NetFlow Overview and Flows
Configuring NetFlow
Summary
Exam Essentials
Written Lab 3
Review Questions

682
684
687
688
689
691
691
691
692
692
692
694
699
700
702
704
705
706
708
709
715
715
715
716
717
717
718
718
721
723
726
727
728
730
731
732
734
734
735
736

Contents

Chapter   18

Chapter  19

Troubleshooting IP, IPv6, and VLANs

741

Troubleshooting IP Network Connectivity
Troubleshooting IPv6 Network Connectivity
ICMPv6
Troubleshooting VLAN Connectivity
VLAN Troubleshooting
Trunk Troubleshooting
Summary
Exam Essentials
Written Lab 4
Review Questions

742
754
755
763
763
768
776
777
778
779

Enhanced IGRP

783

EIGRP Features and Operations
Neighbor Discovery
Reliable Transport Protocol (RTP)
Diffusing Update Algorithm (DUAL)
Route Discovery and Maintenance
Configuring EIGRP
VLSM Support and Summarization
Controlling EIGRP Traffic
Split Horizon
Verifying and Troubleshooting EIGRP
Troubleshooting Example with EIGRP
EIGRPv6
Summary
Exam Essentials
Written Lab 5
Hands-on Labs
Hands-on Lab 5.1: Configuring and Verifying EIGRP
Hands-on Lab 5.2: Configuring and Verifying EIGRPv6
Review Questions
Chapter  20

xxi

Multi-Area OSPF
OSPF Scalability
Categories of Multi-area Components
Adjacency Requirements
OSPF Router Roles
Link-state Advertisements
OSPF Hello Protocol
Neighbor States
Basic Multi-area Configuration

784
785
790
791
792
792
795
798
809
811
818
828
833
834
835
835
835
837
838
847
848
850
850
851
852
854
855
857

xxii

Contents

Verifying and Troubleshooting
Multi-area OSPF Networks
The show ip ospf Command
The show ip ospf interface Command
The show ip protocols Command
The show ip route Command
The show ip ospf database Command
Troubleshooting OSPF Scenario
OSPFv3
Verifying OSPFv3
Summary
Exam Essentials
Written Lab 6
Hands-on Labs
Hands-on Lab 6.1: Configuring and Verifying
OSPF Multi-Area
Hands-on Lab 6.2: Configuring and Verifying OSPFv3
Review Questions
Chapter   21

859
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890

Wide Area Networks

897

Introduction to Wide Area Networks
Defining WAN Terms
WAN Connection Bandwidth
WAN Connection Types
WAN Support
Cable and DSL
Cable
Digital Subscriber Line (DSL)
Cabling the Serial Wide Area Network
Serial Transmission
Data Terminal Equipment and Data
Communication Equipment
High-Level Data-Link Control (HDLC) Protocol
Point-to-Point Protocol (PPP)
Link Control Protocol (LCP) Configuration Options
PPP Session Establishment
PPP Authentication Methods
Configuring PPP on Cisco Routers
Configuring PPP Authentication
Verifying and Troubleshooting Serial Links
Frame Relay
Introduction to Frame Relay Technology
Frame Relay Implementation and Monitoring

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Contents

Virtual Private Networks
Benefits of VPNs
Introduction to Cisco IOS IPsec
IPsec Transforms
GRE Tunnels
Configuring GRE Tunnels
Verifying GRP Tunnels
Summary
Exam Essentials
Written Lab 7
Hands-on Labs
Hands-on Lab 7.1: Configuring PPP Encapsulation
and Authentication
Hands-on Lab 7.2: Configuring and Monitoring HDLC
Hands-on Lab 7.3: Configuring Frame Relay
and Subinterfaces
Hands-on Lab 7.4: Configuring a GRE Tunnel
Review Questions
Appendix   A

Answers to Written Labs
Chapter 1: Internetworking
Written Lab 1.1: OSI Questions
Written Lab 1.2: Defining the OSI Layers and Devices
Written Lab 1.3: Identifying Collision and
Broadcast Domains
Chapter 2: Ethernet Networking and Data Encapsulation
Written Lab 2.1: Binary/Decimal/Hexadecimal Conversion
Written Lab 2.2: CSMA/CD Operations
Written Lab 2.3: Cabling
Written Lab 2.4: Encapsulation
Chapter 3: Introduction to TCP/IP
Written Lab 3.1: TCP/IP
Written Lab 3.2: Mapping Applications to the DoD Model
Chapter 4: Easy Subnetting
Written Lab 4.1: Written Subnet Practice #1
Written Lab 4.2: Written Subnet Practice #2
Written Lab 4.3: Written Subnet Practice #3
Chapter 5: VLSMs, Summarization and
Troubleshooting TCP/IP
Chapter 6: Cisco’s Internetworking Operating System (IOS)
Written Lab 6
Chapter 7: Managing a Cisco Internetwork
Written Lab 7.1: IOS Management
Written Lab 7.2: Router Memory

xxiii

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944
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978
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978
978
979

xxiv

Contents

Chapter 8: IP Routing
Chapter 9: Open Shortest Path First (OSPF)
Chapter 10: Layer 2 Switching
Chapter 11: VLANs and InterVLAN Routing
Chapter 12: Security
Chapter 13: Network Address Translation (NAT)
Chapter 14: Internet Protocol Version 6 (IPv6)
Written Lab 14.1
Written Lab 14.2
Chapter 15: Enhanced Switch Technologies
Chapter 16: Managing Cisco Devices
Written Lab 16.1: IOS Management
Written Lab 16.2: Router Memory
Chapter 17: IP Services
Chapter 18: Troubleshooting IP, IPv6, and VLANs
Chapter 19: Enhanced IGRP
Chapter 20: Multi-Area OSPF
Chapter 21: Wide Area Networks
Appendix   B

Answers to Review Questions
Chapter 1: Internetworking
Chapter 2: Ethernet Networking and Data Encapsulation
Chapter 3: Introduction to TCP/IP
Chapter 4: Easy Subnetting
Chapter 5: VLSMs, Summarization, and
Troubleshooting TCP/IP
Chapter 6: Cisco’s Internetworking Operating System (IOS)
Chapter 7: Managing a Cisco Internetwork
Chapter 8: IP Routing
Chapter 9: Open Shortest Path First (OSPF)
Chapter 10: Layer 2 Switching
Chapter 11: VLANs and InterVLAN Routing
Chapter 12: Security
Chapter 13: Network Address Translation (NAT)
Chapter 14: Internet Protocol Version 6 (IPv6)
Chapter 15: Enhanced Switch Technologies
Chapter 16: Managing Cisco Devices
Chapter 17: IP Services
Chapter 18: Troubleshooting IP, IPv6, and VLANs
Chapter 19: Enhanced IGRP
Chapter 20: Multi-Area OSPF
Chapter 21: Wide Area Networks

979
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Contents

Appendix   C

Disabling and Configuring Network Services
Blocking SNMP Packets
Disabling Echo
Turning off BootP and Auto-Config
Disabling the HTTP Interface
Disabling IP Source Routing
Disabling Proxy ARP
Disabling Redirect Messages
Disabling the Generation of ICMP Unreachable Messages
Disabling Multicast Route Caching
Disabling the Maintenance Operation Protocol (MOP)
Turning Off the X.25 PAD Service
Enabling the Nagle TCP Congestion Algorithm
Logging Every Event
Disabling Cisco Discovery Protocol
Disabling the Default Forwarded UDP Protocols
Cisco’s Auto Secure

Appendix   D

About the Additional Study Tools
Additional Study Tools
Test Engine
Electronic Flashcards
Videos
Network Simulator
PDF of Glossary of Terms
Adobe Reader
Minimum System Requirements
Using the Study Tools
Troubleshooting
Customer Care

Index

xxv

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Introduction
Welcome to the exciting world of Cisco certification! If you’ve picked up this book because
you want to improve yourself and your life with a better, more satisfying, and secure job,
you’ve done the right thing. Whether you’re striving to enter the thriving, dynamic IT sector
or seeking to enhance your skill set and advance your position within it, being Cisco certified
can seriously stack the odds in your favor to help you attain your goals!
Cisco certifications are powerful instruments of success that also markedly improve
your grasp of all things internetworking. As you progress through this book, you’ll gain a
complete understanding of networking that reaches far beyond Cisco devices. By the end of
this book, you’ll comprehensively know how disparate network topologies and technologies
work together to form the fully operational networks that are vital to today’s very way of
life in the developed world. The knowledge and expertise you’ll gain here is essential for and
relevant to every networking job and is why Cisco certifications are in such high demand—
even at companies with few Cisco devices!
Although it’s now common knowledge that Cisco rules routing and switching, the fact
that it also rocks the voice, data center, and service provider worlds is also well recognized.
And Cisco certifications reach way beyond the popular but less extensive certifications like
those offered by CompTIA and Microsoft to equip you with indispensable insight into today’s
vastly complex networking realm. Essentially, by deciding to become Cisco certified, you’re
proudly announcing that you want to become an unrivaled networking expert—a goal that
this book will get you well on your way to achieving. Congratulations in advance on the
beginning of your brilliant future!
For up-to-the-minute updates covering additions or modifications to the
Cisco certification exams, as well as additional study tools, review questions,
and bonus materials, be sure to visit the Todd Lammle websites and forum at
www.lammle.com, www.lammlesim.com, and www.lammle.com/forum.

Cisco’s Network Certifications
It used to be that to secure the holy grail of Cisco certifications—the CCIE—you passed only
one written test before being faced with a grueling, formidable hands-on lab. This intensely
daunting, all-or-nothing approach made it nearly impossible to succeed and predictably didn’t
work out too well for most people. Cisco responded to this issue by creating a series of new
certifications, which not only made it easier to eventually win the highly coveted CCIE prize, it
gave employers a way to accurately rate and measure the skill levels of prospective and current
employees. This exciting paradigm shift in Cisco’s certification path truly opened doors that
few were allowed through before!

xxviii

Introduction

Beginning in 1998, obtaining the Cisco Certified Network Associate (CCNA) certification
was the first milestone in the Cisco certification climb, as well as the official prerequisite to
each of the more advanced levels. But that changed in 2007, when Cisco announced the Cisco
Certified Entry Network Technician (CCENT) certification. And then in March 2013, Cisco
once again proclaimed updates to the CCENT and CCNA Routing and Switching (R/S) tests.
Now the Cisco certification process looks like Figure I.1.
F ig u re I .1

The Cisco certification path
Cisco 2013 Certification Path Announcements

Routing/Switching

Data Center

Voice

Security

Wireless

CCIE

CCIE

CCIE

CCIE

CCIE

CCNP

CCNP

CCNP

CCNP

CCNP

CCNA

CCNA

CCNA

CCNA

CCNA

CCENT

No Pre-req

CCENT

CCENT

CCENT

I have included only the most popular tracks in Figure I.1. In addition to the
ones in this image, there are also tracks for Design, Service Provider, Service
Provider Operations, and Video. Also note that the CCIE Voice certification
retirement will be announced shortly.

The Cisco R/S path is by far the most popular and could very well remain so, but soon
you’ll see the Data Center path become more and more of a focus as companies migrate to
data center technologies. The Voice track also actually does provide a good job opportunity.
Still, understanding the foundation of R/S before attempting any other certification track is
something I highly recommend.
Even so, and as the figure shows, you only need your CCENT certification to get underway for most of the tracks. Also, note that there are a few other certification tracks you
can go down that are not shown in the figure, although they’re not as popular as the ones
shown. You can find information on all Cisco certification tracks at: www.cisco.com.

Cisco Certified Entry Network Technician (CCENT)
Don’t be fooled by the oh-so-misleading name of this first certification because it absolutely
isn’t entry level! Okay—maybe entry level for Cisco’s certification path, but definitely not
for someone without experience trying to break into the highly lucrative yet challenging IT

Introduction

xxix

job market! For the uninitiated, the CompTIA A+ and Network+ certifications aren’t official
prerequisites, but know that Cisco does expect you to have that type and level of experience
before embarking on your Cisco certification journey.
All of this gets us to 2013, when the climb to Cisco supremacy just got much harder
again. The innocuous-sounding siren’s call of the CCENT can lure you to some serious
trouble if you’re not prepared, because it’s actually much harder than the old CCNA ever
was. This will rapidly become apparent once you start studying, but be encouraged! The
fact that the certification process is getting harder really works better for you in the long
run, because that which is harder to obtain only becomes that much more valuable when
you finally do, right? Yes, indeed!
Another important factor to keep in mind is that the Interconnection Cisco Network
Devices Part 1 (ICND1) exam, which is the required exam for the CCENT certification,
costs $150 per attempt and it’s anything but easy to pass! The good news is that Part 1 of
this book (Chapters 1-14) will guide you step-by-step in building a strong foundation in
routing and switching technologies. You really need to build on a strong technical foundation and stay away from exam cram type books, suspicious online material, and the like.
They can help somewhat, but understand that you’ll pass the Cisco certification exams only
if you have a strong foundation and that you’ll get that solid foundation only by reading as
much as you can, performing the written labs and review questions in this book, and practicing lots and lots of hands-on labs. Additional practice exam questions, videos, and labs
are offered on my website, and what seems like a million other sites offer additional material
that can help you study.
However, there is one way to skip the CCENT exam and still meet the prerequisite
before moving on to any other certification track, and that path is through the CCNA R/S
Composite exam. First, I’ll discuss the Interconnecting Cisco Network Devices Part 2
(ICND2) exam, and then I’ll tell you about the CCNA Composite exam, which will provide
you, when successful, with both the CCENT and the CCNA R/S certification.

Cisco Certified Network Associate Routing
and Switching (CCNA R/S)
Once you have achieved your CCENT certification, you can take the ICND2 (200-101) exam
in order to achieve your CCNA R/S certification, which is the most popular certification
Cisco has by far because it’s the most sought-after certification of all employers.
As with the CCENT, the ICND2 exam is also $150 per attempt—although thinking you
can just skim a book and pass any of these exams would probably be a really expensive mistake! The CCENT/CCNA exams are extremely hard and cover a lot of material, so you have
to really know your stuff. Taking a Cisco class or spending months with hands-on experience
is definitely a requirement to succeed when faced with this monster!
And once you have your CCNA, you don’t have to stop there—you can choose to continue
and achieve an even higher certification, called the Cisco Certified Network Professional
(CCNP). There are various ones, as shown in Figure I.1. The CCNP R/S is still the most
popular, with Voice certifications coming in at a close second. And I’ve got to tell you that

xxx

Introduction

the Data Center certification will be catching up fast. Also good to know is that anyone with
a CCNP R/S has all the skills and knowledge needed to attempt the notoriously dreaded but
coveted CCIE R/S lab. But just becoming a CCNA R/S can land you that job you’ve dreamed
about and that’s what this book is all about: helping you to get and keep a great job!
Still, why take two exams to get your CCNA if you don’t have to? Cisco still has the
CCNA Composite (200-120) exam that, if passed, will land you with your CCENT and
your CCNA R/S via only one test priced accordingly at $300. Some people like the one-test
approach, and some people like the two-test approach. Part 2 of this book (Chapters 15-21)
covers the ICND2 exam topics.

Why Become a CCENT and CCNA R/S?
Cisco, like Microsoft and other vendors that provide certification, has created the certification process to give administrators a set of skills and to equip prospective employers with a
way to measure those skills or match certain criteria. And as you probably know, becoming
a CCNA R/S is certainly the initial, key step on a successful journey toward a new, highly
rewarding, and sustainable networking career.
The CCNA program was created to provide a solid introduction not only to the Cisco
Internetwork Operating System (IOS) and Cisco hardware but also to internetworking in general, making it helpful to you in areas that are not exclusively Cisco’s. And regarding today’s
certification process, it’s not unrealistic that network managers—even those without Cisco
equipment—require Cisco certifications for their job applicants.
Rest assured that if you make it through the CCNA and are still interested in Cisco and
internetworking, you’re headed down a path to certain success!

What Skills Do You Need to Become a CCNA R/S?
This ICND1 exam (100-101) tests a candidate for the knowledge and skills required to successfully install, operate, and troubleshoot a small branch office network. The exam includes
questions on the operation of IP data networks, LAN switching technologies, IPv6, IP routing technologies, IP services network device security, and basic troubleshooting. The ICND2
exam (exam 200-101) tests a candidate for the knowledge and skills required to successfully
install, operate, and troubleshoot a small- to medium-size enterprise branch network. The
exam includes questions on LAN switching technologies, IP routing technologies, IP services
(FHRP, syslog, SNMP v2 and v3), troubleshooting, and WAN technologies.

How Do You Become a CCNA R/S
If you want to go straight for our CCNA R/S and take only one exam, all you have to do is
pass the CCNA Composite exam (200-120). Oh, but don’t you wish it were that easy? True,
it’s just one test, but it’s a whopper, and to pass it you must possess enough knowledge to
understand what the test writers are saying, and you need to know everything I mentioned
previously, in the sections on the ICND1 and ICND2 exams! Hey, it’s hard, but it can be done!

Introduction

xxxi

What does the CCNA Composite exam (200-120) cover? Pretty much the same topics
covered in the ICND1 and ICND2 exams. Candidates can prepare for this exam by taking
the Todd Lammle authorized Cisco boot camps. 200-120 tests a candidate's knowledge
and skills required to install, operate, and troubleshoot a small- to medium-size enterprise
branch network.
While you can take the Composite exam to get your CCNA, it’s good to know that Cisco
offers the two-step process I discussed earlier in this Introduction. And this book covers both
those exams too! It may be easier than taking that one ginormous exam for you, but don’t
think the two-test method is easy. It takes work! However, it can be done; you just need to
stick with your studies.
The two-test method involves passing the following:
uu

Exam 100-101: Interconnecting Cisco Networking Devices Part 1 (ICND1)

uu

Exam 200-101: Interconnecting Cisco Networking Devices Part 2 (ICND2)

I can’t stress this point enough: It’s critical that you have some hands-on experience with
Cisco routers. If you can get a hold of some basic routers and switches, you’re set, but if you
can’t, I’ve worked hard to provide hundreds of configuration examples throughout this book
to help network administrators, or people who want to become network administrators,
learn the skills they need to pass the CCENT and CCNA R/S exams. In addition, a simulator
called LammleSim IOS version is available for free with the purchase of this book. This small
simulator will run through all the hands-on labs found in this book—nice huh?
For Cisco certification hands-on training with CCSI Todd Lammle, please
see: www.lammle.com. Each student will get hands-on experience by configuring at least three routers and two switches—no sharing of equipment!

What Does This Book Cover?
This book covers everything you need to know to pass the ICND1 (100-101) and ICND2
(200-101) exams, as well as the CCNA Composite (200-120) exam. But regardless of which
path you choose, as I’ve said, taking plenty of time to study and practice with routers or a
router simulator is the real key to success.
You will learn the following information in this book:
Chapter 1: Internetworking Chapters 1-14 map to the ICND1 exam. In Chapter 1, you
will learn the basics of the Open Systems Interconnection (OSI) model the way Cisco wants
you to learn it. There are written labs and plenty of review questions to help you. Do not
even think of skipping the fundamental written labs in this chapter!
Chapter 2: Ethernet Networking and Data Encapsulation This chapter will provide
you with the Ethernet foundation you need in order to pass both the CCENT and CCNA

xxxii

Introduction

exams. Data encapsulation is discussed in detail in this chapter as well. And as with the
other chapters, this chapter includes written labs and review questions to help you.
Chapter 3: Introduction to TCP/IP This chapter provides you with the background necessary
for success on the exam, as well as in the real world with a thorough presentation of TCP/IP.
This in-depth chapter covers the very beginnings of the Internet Protocol stack and goes all
the way to IP addressing and understanding the difference between a network address and a
broadcast address before finally ending with network troubleshooting.
Chapter 4: Easy Subnetting You’ll actually be able to subnet a network in your head after
reading this chapter if you really want to! And you’ll find plenty of help in this chapter as
long as you don’t skip the written labs and review questions at the end.
Chapter 5: VLSMs, Summarization, and Troubleshooting TCP/IP Here, you’ll find out all
about variable length subnet masks (VLSMs) and how to design a network using VLSMs.
This chapter will finish with summarization techniques and configurations. As with Chapter
4, plenty of help is there for you if you don’t skip the written lab and review questions.
Chapter 6: Cisco’s Internetworking Operating System (IOS) This chapter introduces you to
the Cisco Internetworking Operating System (IOS) and command-line interface (CLI). In this
chapter you’ll learn how to turn on a router and configure the basics of the IOS, including
setting passwords, banners, and more. Hands-on labs will help you gain a firm grasp of the
concepts taught in the chapter. Before you go through the hands-on labs, be sure to complete
the written lab and review questions.
Chapter 7: Managing a Cisco Internetwork This chapter provides you with the management
skills needed to run a Cisco IOS network. Backing up and restoring the IOS, as well as router
configuration, are covered, as are the troubleshooting tools necessary to keep a network up
and running. As always, before tackling the hands-on labs in this chapter, complete the written labs and review questions.
Chapter 8: IP Routing This is a fun chapter because we will begin to build our network,
add IP addresses, and route data between routers. You will also learn about static, default,
and dynamic routing using RIP and RIPv2. Hands-on labs, a written lab, and the review
questions will help you fully nail down IP routing.
Chapter 9: Open Shortest Path First (OSPF) Chapter 9 dives into more complex dynamic
routing by covering OSPF routing. The written lab, hands-on labs, and review questions
will help you master this vital routing protocol.
Chapter 10: Layer 2 Switching This chapter sets you up with the solid background you
need on layer 2 switching, how switches perform address learning and make forwarding
and filtering decisions. In addition, switch port security with MAC addresses is covered in
detail. As always, go through the hands-on labs, written lab, and review questions to make
sure you’ve really got layer 2 switching down!
Chapter 11: VLANs and Inter-VLAN Routing Here I cover virtual VLANs and how
to use them in your internetwork. This chapter covers the nitty-gritty of VLANs and
the different concepts and protocols used with VLANs. I’ll also guide you through

Introduction

xxxiii

troubleshooting techniques in this all-important chapter. The hands-on labs, written lab,
and review questions are there to reinforce the VLAN material.
Chapter 12: Security This chapter covers security and access lists, which are created on
routers to filter the network. IP standard, extended, and named access lists are covered in
detail. Written and hands-on labs, along with review questions, will help you study for the
security and access-list portion of the Cisco exams.
Chapter 13: Network Address Translation (NAT) New information, commands, troubleshooting, and detailed hands-on labs will help you nail the NAT CCENT objectives.
Chapter 14: Internet Protocol Version 6 (IPv6) This is a fun chapter chock-full of some
great information. IPv6 is not the big, bad scary creature that most people think it is, and
it’s a really important objective on the latest exam, so study this chapter carefully—don’t
just skim it. And make sure you hit those hands-on labs hard!
Chapter 15: Enhanced Switched Technologies Chapter 15 is the first chapter of Part 2 of this
book, which maps to the ICND2 exam. This chapter will start off with STP protocols and
dive into the fundamentals, covering the modes, as well as the various flavors of STP. VLANs,
trunks, and troubleshooting are covered as well. EtherChannel technologies, configuration,
and verification are also covered. There are hands-on labs, a written lab, and plenty of review
questions to help you. Do not even think of skipping the fundamental written and hands-on
labs in this chapter!
Chapter 16: Managing Cisco Devices This chapter describes the boot process of Cisco
routers, the configuration register, and how to manage Cisco IOS files. The chapter finishes with a section on Cisco’s new licensing strategy for IOS. Hands-on and written labs,
along with review questions, will help you build a strong foundation for the objectives
covered in this chapter.
Chapter 17: IP Services This chapter mostly focuses on first hop redundancy protocols
(FHRPs), such as HSRP and GLBP. Also covered are syslog, SNMP, and NetFlow. There
are review questions and a written lab.
Chapter 18: Troubleshooting IP, IPv6, and VLANs I want to say this is the most important chapter in the book, but that’s hard to say. You can decide that yourself when you
take the exam! Be sure to go through all the troubleshooting steps for IP, IPv6, and
VLANs. The hands-on labs for this chapter will be included in the free bonus material
and dynamic labs that I’ll write and change as needed. Don’t skip the written lab and
review questions.
Chapter 19: Enhanced IGRP EIGRP was not covered in the ICND1 (CCENT) chapters,
so this is a full chapter on nothing but EIGRP and EIGRPv6. There are lots of examples,
including configuration, verification, and troubleshooting labs, with both IP and with IPv6.
Great hands-on labs are included, as well as a written lab and review questions.
Chapter 20: Multi-Area OSPF The ICND1 (CCENT) portion of this book had a large
chapter on OSPF, so before reading this chapter, be sure you have the CCENT objectives
down pat with a strong OSPF foundation. This chapter will take off where that ICND1

xxxiv

Introduction

chapter left off and add multi-area networks along with advanced configurations and then
finish with OSPv3. Hands-on labs, a written lab, and challenging review questions await
you at the end of the chapter.
Chapter 21: Wide Area Networks This is the longest, and last, chapter in the book. It
covers multiple protocols in depth, especially HDLC, PPP, and Frame Relay, along with a
discussion on many other technologies. Good troubleshooting examples are provided in the
PPP and Frame Relay configuration sections, and these cannot be skipped! Hands-on labs
meant to focus squarely on the objectives are included at the end of the chapter, as well as
a written lab and challenging review questions.
Appendix A: Answers to Written Labs
written labs.

This appendix contains the answers to the book’s

Appendix B: Answers to Chapter Review Questions
to the end-of-chapter review questions.

This appendix provides the answers

Appendix C: Disabling and Configuring Network Services Appendix C takes a look at
the basic services you should disable on your routers to make your network less of a target
for denial of service (DoS) attacks and break-in attempts.
Appendix D: About the Additional Study Tools This describes the technical requirements
for the digital study tools that come with this book. (Those tools are described further in
the following section.)
Be sure to check the announcements section of my forum to find out how
to download bonus material I created specifically for this book.

What’s Available Online?
I have worked hard to provide some really great tools to help you with your certification
process. All of the following tools, most of them available at www.sybex.com/go/ccnarssg,
should be loaded on your workstation when you’re studying for the test. As a fantastic bonus,
I was able to add to the download link a preview section from my CCNA video series! Please
understand that these are not the full versions, but they’re still a great value for you included
free with this book.
Test Preparation Software The test preparation software prepares you to pass the ICND1
and ICND2 exams and the CCNA R/S Composite exam. You’ll find all the review and
assessment questions from the book plus additional practice exam questions that appear
exclusively from the downloadable study tools.

Introduction

xxxv

Electronic Flashcards The companion study tools include over 200 flashcards specifically
written to hit you hard, so don’t get discouraged if you don’t ace your way through them at
first! They’re there to ensure that you’re really ready for the exam. And no worries—armed
with the review questions, practice exams, and flashcards, you’ll be more than prepared
when exam day comes!
LammleSim IOS Version At www.lammle.com or www.lammlesim.com, I have provided an
IOS simulator that can be used with all of the hands-on labs in this book. You can also
download this free simulator from www.sybex.com/go/ccnarssg.
Glossary A complete glossary of CCENT, ICND2, CCNA R/S and Cisco routing terms is
available at www.sybex.com/go/ccnarssg.
Todd Lammle Bonus Material and Labs Be sure to check the announcement section of my
forum at www.lammle.com/forum for directions on how to download all the latest bonus material created specifically to help you study for your ICND1, ICND2, and CCNA R/S exams.
Todd Lammle Videos I have created a full CCNA series of videos that can be purchased
in either DVD or downloadable format from www.lammle.com. As a bonus included with
this book, the first module of six of the DVDs can be downloaded from the book’s web
page, www.sybex.com/go/ccnarssg, as a preview. Although this isn’t the full version, the
videos included with this book are over two hours of foundational CCNA information.
This is a $198 value, so don’t skip these videos because they cover key topics for the exams.

CBT Nuggets Videos
In addition, CBT Nuggets has created dozens of free MicroNugget videos that help reinforce the chapter topics. Throughout the book, you will see QR codes and URLs that will
direct you to a dedicated website where you can view these videos created by CBT Nuggets author and expert trainer Jeremy Cioara. Just scan the QR code with your smart
phone or tablet, or type in the URL, to view the video.

How to Use This Book
If you want a solid foundation for the serious effort of preparing for the Interconnecting
Cisco Network Devices Part 1 and 2 exams, or the CCNA R/S Composite exam, then look
no further. I’ve spent hundreds of hours putting together this book with the sole intention
of helping you to pass the Cisco exams, as well as really learn how to correctly configure
Cisco routers and switches!
This book is loaded with valuable information, and you will get the most out of your
study time if you understand why the book is organized the way it is.

xxxvi

Introduction

So to maximize your benefit from this book, I recommend the following study method:
1. Take the assessment test that’s provided at the end of this introduction. (The answers

are at the end of the test.) It’s okay if you don’t know any of the answers; that’s why
you bought this book! Carefully read over the explanations for any questions you get
wrong and note the chapters in which the material relevant to them is covered. This
information should help you plan your study strategy.
2. Study each chapter carefully, making sure you fully understand the information and

the test objectives listed at the beginning of each one. Pay extra-close attention to any
chapter that includes material covered in questions you missed.
3. Complete the written labs at the end of each chapter. (Answers to these appear in

Appendix A.) Do not skip these written exercises because they directly relate to the
Cisco exams and what you must glean from the chapters in which they appear. Do
not just skim these labs! Make sure you completely understand the reason for each
correct answer.
4. Complete all hands-on labs in each chapter, referring to the text of the chapter so that

you understand the reason for each step you take. Try to get your hands on some real
equipment, but if you don’t have Cisco equipment available, try the LammleSim IOS
version, which you can use for the hands-on labs found only in this book. These labs
will equip you with everything you need for all your Cisco certification goals.
5. Answer all of the review questions related to each chapter. (The answers appear in

Appendix B.) Note the questions that confuse you, and study the topics they cover
again until the concepts are crystal clear. And again—do not just skim these questions!
Make sure you fully comprehend the reason for each correct answer. Remember that
these will not be the exact questions you will find on the exam, but they’re written to
help you understand the chapter material and ultimately pass the exam!
6. Try your hand at the practice questions that are exclusive to this book. The questions can
be found only at www.sybex.com/go/ccnarssg. And be sure to check out www.lammle.com

for the most up-to-date Cisco exam prep questions, videos, Todd Lammle boot camps,
and more.
7. Also on the download link is the first module from six videos from my complete

CCNA R/S video series.
Please understand that these are preview versions of the videos found
at www.lammle.com. The videos on the free download link are not the full
versions, but they’re still a great value loaded with information.

8. Test yourself using all the flashcards, which are also found on the download link.

These are brand-new and updated flashcards to help you prepare for the CCNA R/S
exam and a wonderful study tool!

Introduction

xxxvii

To learn every bit of the material covered in this book, you’ll have to apply yourself
regularly, and with discipline. Try to set aside the same time period every day to study, and
select a comfortable and quiet place to do so. I’m confident that if you work hard, you’ll be
surprised at how quickly you learn this material!
If you follow these steps and really study—doing hands-on labs every single day in
addition to using the review questions, the practice exams, the Todd Lammle video sections, and the electronic flashcards, as well as all the written labs—it would actually be
hard to fail the Cisco exams. But understand that studying for the Cisco exams is a lot
like getting in shape—if you do not go to the gym every day, it’s not going to happen!

Where Do You Take the Exams?
You may take the ICND1, ICND2, or CCNA R/S Composite or any Cisco exam at any of
the Pearson VUE authorized testing centers. For information, check www.vue.com or call
877-404-EXAM (3926).
To register for a Cisco exam, follow these steps:
1. Determine the number of the exam you want to take. (The ICND1 exam number is

100-101, ICND2 is 100-201, and CCNA R/S Composite is 200-120.)
2. Register with the nearest Pearson VUE testing center. At this point, you will be asked

to pay in advance for the exam. At the time of this writing, the ICND1 and ICND2
exams are $150, and the CCNA R/S Composite exam is $300. The exams must be
taken within one year of payment. You can schedule exams up to six weeks in advance
or as late as the day you want to take it—but if you fail a Cisco exam, you must wait
five days before you will be allowed to retake it. If something comes up and you need
to cancel or reschedule your exam appointment, contact Pearson VUE at least 24 hours
in advance.
3. When you schedule the exam, you’ll get instructions regarding all appointment and

cancellation procedures, the ID requirements, and information about the testing-center
location.

Tips for Taking Your Cisco Exams
The Cisco exams contain about 50-60 questions and must be completed in about 90 minutes
or less. This information can change per exam. You must get a score of about 85 percent to
pass this exam, but again, each exam can be different.
Many questions on the exam have answer choices that at first glance look identical—
especially the syntax questions! So remember to read through the choices carefully because
close just doesn’t cut it. If you get commands in the wrong order or forget one measly character, you’ll get the question wrong. So, to practice, do the hands-on exercises at the end of
this book’s chapters over and over again until they feel natural to you.

xxxviii

Introduction

Also, never forget that the right answer is the Cisco answer. In many cases, more than one
appropriate answer is presented, but the correct answer is the one that Cisco recommends.
On the exam, you will always be told to pick one, two, or three options, never “choose all
that apply.” The Cisco exam may include the following test formats:
uu

Multiple-choice single answer

uu

Multiple-choice multiple answer

uu

Drag-and-drop

uu

Router simulations

Cisco proctored exams will not show the steps to follow in completing a router interface
configuration, but they do allow partial command responses. For example, show run, sho
running, or sh running-config would be acceptable.
Here are some general tips for exam success:
uu

uu

uu

uu

Arrive early at the exam center so you can relax and review your study materials.
Read the questions carefully. Don’t jump to conclusions. Make sure you’re clear
about exactly what each question asks. “Read twice, answer once,” is what I always
tell my students.
When answering multiple-choice questions that you’re not sure about, use the process
of elimination to get rid of the obviously incorrect answers first. Doing this greatly
improves your odds if you need to make an educated guess.
You can no longer move forward and backward through the Cisco exams, so doublecheck your answer before clicking Next since you can’t change your mind.

After you complete an exam, you’ll get immediate, online notification of your pass
or fail status, a printed examination score report that indicates your pass or fail status,
and your exam results by section. (The test administrator will give you the printed score
report.) Test scores are automatically forwarded to Cisco within five working days after
you take the test, so you don’t need to send your score to them. If you pass the exam,
you’ll receive confirmation from Cisco, typically within two to four weeks, sometimes a
bit longer.

ICND1 (100-101) Exam Objectives
Exam objectives are subject to change at any time without prior notice and at Cisco’s sole
discretion. Please visit Cisco’s certification website (www.cisco.com/web/learning) for the
latest information on the ICND1 exam.
Operation of IP Data Networks
Recognize the purpose and functions of various network devices, such as
Routers, Switches, Bridges, and Hubs.

Chapter(s)
1, 2

Introduction

Operation of IP Data Networks

xxxix

Chapter(s)

Select the components required to meet a given network specification.

1, 2

Identify common applications and their impact on the network.

1, 3

Describe the purpose and basic operation of the protocols in the OSI and
TCP/IP models.

1, 3

Predict the data flow between two hosts across a network.
Identify the appropriate media, cables, ports, and connectors, to connect
Cisco network devices to other network devices and hosts in a LAN.

1, 2, 13
2

LAN Switching Technologies
Determine the technology and media access control method for Ethernet
networks.
Identify basic switching concepts and the operation of Cisco switches.
uu

Collision domains

uu

Broadcast domains

uu

Types of switching

uu

CAM table

Configure and verify initial switch-configuration including remote access
management.
uu

2
2, 10

6, 10

Cisco IOS commands to perform basic switch setup

Verify network status and switch-operation using basic utilities, such as
ping, Telnet, and SSH.

7, 10

Describe how VLANs create logically separate networks and the need for
routing between them.

11

uu

Explain network segmentation and basic traffic management concepts.

Configure and verify VLANs.

11

Configure and verify trunking on Cisco switches.

11

uu

DTP

uu

Auto negotiation

IP addressing (IPv4/IPv6)
Describe the operation and necessity of using private and public IP
addresses for IPv4 addressing.

3, 4

Identify the appropriate IPv6-addressing scheme to satisfy addressing
requirements in a LAN/WAN environment.

14

Introduction

xl

(continued)
Operation of IP Data Networks

Chapter(s)

Identify the appropriate IPv4-addressing scheme using VLSM and summarization to satisfy addressing requirements in a LAN/WAN environment.

5

Describe the technological requirements for running IPv6 in conjunction
with IPv4 such as dual stack.

14

Describe IPv6 addresses.

14

uu

Global unicast

uu

Multicast

uu

Link local

uu

Unique local

uu

eui-64

uu

Autoconfiguration

IP Routing Technologies
Describe basic routing concepts.
uu

CEF

uu

Packet forwarding

uu

Router lookup process

Configure and verify utilizing the CLI to set the basic router configuration.
uu

6, 7

Cisco IOS commands to perform basic router setup

Configure and verify the operation status of an Ethernet interface.
Verify router configuration and network connectivity.
uu

8

6
6, 7

Cisco IOS commands to review basic router information and network
connectivity

Configure and verify routing configuration for a static or default route
given specific routing requirements.

8

Differentiate methods of routing and routing protocols.

8

uu

Static vs dynamic

uu

Link state vs distance vector

uu

NExt-hop

uu

ip routing table

uu

Passive interfaces

Introduction

Operation of IP Data Networks
Configure and verify OSPF (single area)
uu

Benefit of single area

uu

Configure OSPFv2

uu

Configure OSPFv3

uu

Router ID

uu

Passive interface

Configure and verify interVLAN routing (router on a stick).
uu

Subinterfaces

uu

Upstream routing

uu

Encapsulation

Configure SVI interfaces.

xli

Chapter(s)
9, 14

11

11

IP Services
Configure and verify DHCP (IOS Router).
uu

Configuring router interfaces to use DHCP

uu

DHCP options

uu

Excluded addresses

uu

Lease time

Describe the types, features, and applications of ACLs.
uu

7

12

Standard
uu

Sequence numbers

uu

Editing

uu

Extended

uu

Named

uu

Numbered

uu

Log option

Configure and verify ACLs in a network environment.
uu

Named

uu

Numbered

uu

Log option

12

Introduction

xlii

(continued)
Operation of IP Data Networks
Identify the basic operation of NAT
uu

Purpose

uu

Pool

uu

Static

uu

1 to 1

uu

Overloading

uu

Source addressing

uu

One-way NAT

Chapter(s)
13

Configure and verify NAT for given network requirements.

13

Configure and verify NTP as a client.

7

Network Device Security
Configure and verify network device security features such as:
uu

Device password security

uu

Enable secret vs enable

uu

Transport

uu

Disable Telnet

uu

SSH

uu

VTYs

uu

Physical security

uu

Service password

uu

External authentication methods

Configure and verify switch port security features, such as:
uu

Sticky MAC

uu

MAC address limitation

uu

Static/dynamic

uu

Violation modes
uu

Err disable

uu

Shutdown

uu

Protect restrict

uu

Shutdown unused ports

uu

Err disable recovery

uu

Assign unused ports to an unused VLAN

uu

Setting native VLAN to other than VLAN 1

6

10

Introduction

Operation of IP Data Networks

xliii

Chapter(s)

Configure and verify ACLs to filter network traffic.

12

Configure and verify ACLs to limit Telnet and SSH access to the router.

12

Troubleshooting
Troubleshoot and correct common problems associated with IP addressing and host configurations.

5

Troubleshoot and resolve VLAN problems.

11

uu

Identify that VLANs are configured

uu

Port membership correct

uu

IP address configured

Troubleshoot and resolve trunking problems on Cisco switches.
uu

Correct trunk states

uu

Correct encapsulation configured

uu

Correct VLANS allowed

Troubleshoot and resolve ACL issues.
uu

Statistics

uu

Permitted networks

uu

11

12

Direction
uu

Interface

Troubleshoot and resolve Layer 1 problems.
uu

Framing

uu

CRC

uu

Runts

uu

Giants

uu

Dropped packets

uu

Late collision

uu

Input/Output errors

6

Introduction

xliv

ICND2 (200-101) Exam Objectives
Exam objectives are subject to change at any time without prior notice and at Cisco’s sole
discretion. Please visit Cisco’s certification website (www.cisco.com/web/learning) for the
latest information on the ICND2 exam.
LAN Switching Technologies
Identify enhanced switching technologies.
uu

RSTP

uu

PVSTP

uu

EtherChannels

Configure and verify PVSTP operation.
uu

Describe root bridge election

uu

Spanning-tree mode

Chapter(s)
15

15

IP Routing Technologies
Describe the boot process of Cisco IOS routers.
uu

POST

uu

Router bootup process

16

Configure and verify operation status of a serial interface.

21

Manage Cisco IOS Files.

16

uu

Boot preferences

uu

Cisco IOS image(s)

uu

Licensing
uu

Show license

uu

Change license

Differentiate methods of routing and routing protocols.
uu

Administrative distance

uu

Split horizon

uu

Metric

uu

Next-hop

19

Introduction

LAN Switching Technologies
Configure and verify OSPF (single area).
uu

Neighbor adjacencies

uu

OSPF states

uu

Discuss Multi-area

uu

Configure OSPFv2

uu

Configure OSPFv3

uu

Router ID

uu

LSA types

Configure and verify EIGRP (single AS)
uu

Feasible Distance / Feasible Successors / Administrative distance

uu

Feasibility condition

uu

Metric composition

uu

Router ID

uu

Auto-summary

uu

Path selection

uu

uu

xlv

Chapter(s)
20

19

Load balancing
uu

Equal

uu

Unequal

Passive interface

IP Services
Recognize high availability (FHRP).
uu

VRRP

uu

HSRP

uu

GLBP

Configure and verify Syslog.
uu

17

17

Utilize Syslog Output

Describe SNMPv2 & SNMPv3

17

Troubleshooting
Identify and correct common network problems.

18

Utilize NetFlow data.

17

Introduction

xlvi

(continued)
LAN Switching Technologies
Troubleshoot and resolve spanning-tree operation issues
uu

Root switch

uu

Priority

uu

Mode is correct

uu

Port states

Troubleshoot and resolve routing issues
uu

Routing is enabled

uu

Routing table is correct

uu

Correct path selection

Troubleshoot and resolve OSPF problems.
uu

Neighbor adjacencies

uu

Hello and dead timers

uu

OSPF area

uu

Interface MTU

uu

Network types

uu

Neighbor states

uu

OSPF topology database

Troubleshoot and resolve EIGRP problems.
uu

Neighbor adjacencies

uu

AS number

uu

Load balancing

uu

Split horizon

Troubleshoot and resolve interVLAN routing problems.
uu

Connectivity

uu

Encapsulation

uu

Subnet

uu

Native VLAN

uu

Port mode trunk status

Troubleshoot and resolve WAN implementation issues.
uu

Serial interfaces

uu

PPP

uu

Frame relay

Chapter(s)
15

18, 19, 20

20

19

15, 18

21

Introduction

LAN Switching Technologies

xlvii

Chapter(s)

Monitor NetFlow statistics.

17

Troubleshoot EtherChannel problems.

15

WAN Technologies
Identify different WAN Technologies.
uu

Metro Ethernet

uu

VSAT

uu

Cellular 3G/4G

uu

MPLS

uu

T1/E1

uu

ISDN

uu

DSL

uu

Frame relay

uu

Cable

uu

VPN

21

Configure and verify a basic WAN serial connection.

21

Configure and verify a PPP connection between Cisco routers.

21

Configure and verify frame relay on Cisco routers.

21

Implement and troubleshoot PPPoE.

21

CCNA Composite (200-120)
Exam Objectives
Operation of IP Data Networks

Chapter(s)

Recognize the purpose and functions of various network devices, such as
Routers, Switches, Bridges, and Hubs.

1, 2

Select the components required to meet a given network specification.

1, 2

Identify common applications and their impact on the network.

1, 3

Introduction

xlviii

(continued)
Operation of IP Data Networks
Describe the purpose and basic operation of the protocols in the OSI and
TCP/IP models.
Predict the data flow between two hosts across a network.
Identify the appropriate media, cables, ports, and connectors, to connect
Cisco network devices to other network devices and hosts in a LAN.

Chapter(s)
1, 3
1, 2, 8, 9, 13
2

LAN Switching Technologies
Determine the technology and media access control method for Ethernet
networks.

2, 10

Identify basic switching concepts and the operation of Cisco switches.

2, 10

uu

Collision domains

1, 2

uu

Broadcast domains

1, 2

uu

Types of switching

1, 2, 10, 11

uu

CAM table

Configure and verify initial switch configuration including remote access
management.
uu

6, 10

Cisco IOS commands to perform basic switch setup

Verify network status and switch operation using basic utilities, such as
ping, Telnet, and SSH.
Describe how VLANs create logically separate networks and the need for
routing between them.
uu

1, 2, 8, 10, 11

Explain network segmentation and basic traffic management concepts

6, 7, 10
11, 15
1, 6, 8, 10

Configure and verify VLANs.

11, 15

Configure and verify trunking on Cisco switches.

11, 15

uu

DTP

11, 15

uu

Auto negotiation

11, 15

IP addressing (IPv4/IPv6)
Describe the operation and necessity of using private and public
IP addresses for IPv4 addressing.
Identify the appropriate IPv6-addressing scheme to satisfy addressing
requirements in a LAN/WAN environment.

3, 4, 5
14

Introduction

Operation of IP Data Networks

xlix

Chapter(s)

Identify the appropriate IPv4-addressing scheme using VLSM and summarization to satisfy addressing requirements in a LAN/WAN environment.

5

Describe the technological requirements for running IPv6 in conjunction
with IPv4-such as dual stack.

14

Describe IPv6 addresses.

14

uu

Global unicast

14

uu

Multicast

14

uu

Link local

14

uu

Unique local

14

uu

eui 64

14

uu

Autoconfiguration

14

IP Routing Technologies
Describe basic routing concepts.

8

uu

CEF

8

uu

Packet forwarding

8

uu

Router lookup process

8

Configure and verify utilizing the CLI to set the basic router configuration.
uu

Cisco IOS commands to perform basic router setup

Configure and verify operation status of an Ethernet interface.
Verify router configuration and network connectivity.
uu

Cisco IOS commands to review basic router information and network
connectivity

6, 7
6
6
6, 7
6

Configure and verify routing configuration for a static or default route
given specific routing requirements.

8

Differentiate methods of routing and routing protocols.

8

uu

Static vs dynamic

8

uu

Link state vs distance vector

8

uu

Next-hop

8

Introduction

l

(continued)
Operation of IP Data Networks

Chapter(s)

uu

ip routing table

8

uu

Passive interfaces

8

Configure and verify OSPF (single area).

9, 14

uu

Benefit of single area

9

uu

Configure OSPFv2

9

uu

Configure OSPFv3

14, 18, 20

uu

Router ID

14, 18, 19, 20

uu

Passive interface

8, 9, 14, 19, 20

Configure and verify interVLAN routing (router on a stick).

11, 15

uu

Subinterfaces

11, 15

uu

Upstream routing

11, 15

uu

Encapsulation

11, 15

Configure SVI interfaces.

11, 15

IP Services
Configure and verify DHCP (IOS Router).

6, 7, 17

uu

Configuring router interfaces to use DHCP

6, 8, 17

uu

DHCP options

6, 8, 17

uu

Excluded addresses

6, 8, 17

uu

Lease time

16, 8, 17

Describe the types, features, and applications of ACLs.
uu

Standard

12
12

uu

Sequence numbers

12

uu

Editing

12

uu

Extended

12

uu

Named

12

uu

Numbered

12

uu

Log option

12

Introduction

Operation of IP Data Networks
Configure and verify ACLs in a network environment.

li

Chapter(s)
12

uu

Named

12

uu

Numbered

12

uu

Log option

12

Identify the basic operation of NAT.

13

uu

Purpose

13

uu

Pool

13

uu

Static

13

uu

1 to 1

13

uu

Overloading

13

uu

Source addressing

13

uu

One-way NAT

13

Configure and verify NAT for given network requirements.

13

Configure and verify NTP as a client.

7

Network Device Security
Configure and verify network device security features such as:

6

uu

Device password security

6

uu

Enable secret vs enable

6

uu

Transport

6

uu

Disable Telnet

6

uu

SSH

6

uu

VTYs

6

uu

Physical security

6

uu

Service password

6

uu

External authentication methods

6

Introduction

lii

(continued)
Operation of IP Data Networks
Configure and verify switch port security features such as.

Chapter(s)
10

uu

Sticky MAC

10

uu

MAC address limitation

10

uu

Static/dynamic

10

uu

Violation modes

10

uu

Err disable

10

uu

Shutdown

10

uu

Protect restrict

10

uu

Shutdown unused ports

10

uu

Err disable recovery

10

uu

Assign unused ports to an unused VLAN

10

uu

Setting native VLAN to other than VLAN 1

10

Configure and verify ACLs to filter network traffic.

12

Configure and verify ACLs to limit Telnet and SSH access to the router.

12

Troubleshooting
Troubleshoot and correct common problems associated with IP addressing and host configurations.

4, 5, 7, 18

Troubleshoot and resolve VLAN problems.

11, 15

uu

Identify that VLANs are configured

11, 15

uu

Port membership correct

11, 15

uu

IP address configured

11, 15

Troubleshoot and resolve trunking problems on Cisco switches.

11, 15

uu

Correct trunk states

11, 15

uu

Correct encapsulation configured

11, 15

uu

Correct VLANS allowed

11, 15

Troubleshoot and resolve ACL issues.

12, 15

uu

Statistics

12, 15

uu

Permitted networks

12, 15

Introduction

Operation of IP Data Networks
uu

Direction
uu

Interface

Troubleshoot and resolve Layer 1 problems.

liii

Chapter(s)
12, 15
12, 15
6, 18

uu

Framing

6, 18

uu

CRC

6, 18

uu

Runts

6, 18

uu

Giants

6, 18

uu

Dropped packets

6, 18

uu

Late collision

6, 18

uu

Input/Output errors

6, 18

LAN Switching Technologies
Identify enhanced switching technologies.

10, 11, 15

uu

RSTP

15

uu

PVSTP

15

uu

EtherChannels

15

Configure and verify PVSTP operation.

15

uu

Describe root bridge election

15

uu

Spanning-tree mode

15

IP Routing Technologies

8, 9

Describe the boot process of Cisco IOS routers.

7, 16

uu

POST

7, 16

uu

Router bootup process

16

uu

Configure and verify operation status of a serial interface

21

uu

Manage Cisco IOS Files

16

uu

Boot preferences

16

uu

Cisco IOS image(s)

16

Introduction

liv

(continued)
Operation of IP Data Networks
uu

Licensing

Chapter(s)
16

uu

Show license

16

uu

Change license

16

Differentiate methods of routing and routing protocols.

8

uu

Administrative distance

8

uu

Split horizon

8

uu

Metric

8

uu

Next-hop

8

Configure and verify OSPF (single area).

9

uu

Neighbor adjacencies

9

uu

OSPF states

9

uu

Discuss Multi-area

9

uu

Configure OSPFv2

9

uu

Configure OSPFv3

14, 18, 20

uu

Router ID

9, 14, 18, 20

uu

LSA types

20

Configure and verify EIGRP (single AS).

19

uu

Feasible Distance/Feasible Successors/Administrative distance

19

uu

Feasibility condition

19

uu

Metric composition

19

uu

Router ID

19

uu

Auto-summary

19

uu

Path selection

19

uu

Load balancing

19

uu

uu

Equal

19

uu

Unequal

19

Passive interface

8, 19

Introduction

Operation of IP Data Networks

lv

Chapter(s)

IP Services
Recognize high availability (FHRP).

17

uu

VRRP

17

uu

HSRP

17

uu

GLBP

17

Configure and verify Syslog.

17

Utilize Syslog Output

17

Describe SNMPv2 & SNMPv3.

17

uu

Troubleshooting
Identify and correct common network problems.

1, 2, 6, 7, 8

Utilize NetFlow data.

17

Troubleshoot and resolve spanning-tree operation issues

15

uu

Root switch

15

uu

Priority

15

uu

Mode is correct

15

uu

Port states

15

Troubleshoot and resolve routing issues.

8, 9, 18, 19, 20

uu

Routing is enabled

8, 9, 18, 19, 20

uu

Routing table is correct

8, 9, 18, 19, 20

uu

Correct path selection

8, 9, 18, 19, 20

Troubleshoot and resolve OSPF problems.

9, 18, 20

uu

Neighbor adjacencies

9, 18, 20

uu

Hello and dead timers

9, 18, 20

uu

OSPF area

9, 18, 20

uu

Interface MTU

9, 18, 20

uu

Network types

9, 18, 20

Introduction

lvi

(continued)
Operation of IP Data Networks

Chapter(s)

uu

Neighbor states

9, 18, 20

uu

OSPF topology database

9, 18, 20

Troubleshoot and resolve EIGRP problems.

19

uu

Neighbor adjacencies

19

uu

AS number

19

uu

Load balancing

19

uu

Split horizon

19

Troubleshoot and resolve interVLAN routing problems.

11, 15

uu

Connectivity

11, 15

uu

Encapsulation

11, 15

uu

Subnet

11, 15

uu

Native VLAN

11, 15

uu

Port mode trunk status

11, 15

Troubleshoot and resolve WAN implementation issues.

21

uu

Serial interfaces

21

uu

PPP

21

uu

Frame relay

21

Monitor NetFlow statistics.

17

Troubleshoot EtherChannel problems.

15

WAN Technologies
Identify different WAN Technologies.

21

uu

Metro Ethernet

21

uu

VSAT

21

uu

Cellular 3G/4G

21

uu

MPLS

21

uu

T1/E1

21

Introduction

Operation of IP Data Networks

lvii

Chapter(s)

uu

ISDN

21

uu

DSL

21

uu

Frame relay

21

uu

Cable

21

uu

VPN

21

Configure and verify a basic WAN serial connection.

21

Configure and verify a PPP connection between Cisco routers.

21

Configure and verify frame relay on Cisco routers.

21

Implement and troubleshoot PPPoE.

21

Assessment Test
1. What is the sys-id-ext field in a BPDU used for?
A. It is a 4-bit field inserted into an Ethernet frame to define trunking information

between switches.
B. It is a 12-bit field inserted into an Ethernet frame to define VLANs in an STP

instance.
C. It is a 4-bit field inserted into an non-Ethernet frame to define EtherChannel

options.
D. It is a 12-bit field inserted into an Ethernet frame to define STP root bridges.
2. You have four RSTP PVST+ links between switches and want to aggregate the band-

width. What solution will you use?
A. EtherChannel
B. PortFast
C. BPDU Channel
D. VLANs
E. EtherBundle
3. What configuration parameters must be configured the same between switches for

LACP to form a channel? (Choose three.)
A. Virtual MAC address
B. Port speeds
C. Duplex
D. PortFast enabled
E. Allowed VLAN information
4. You reload a router with a configuration register setting of 0x2101. What will the

router do when it reloads?
A. The router enters setup mode.
B. The router enters ROM monitor mode.
C. The router boots the mini-IOS in ROM.
D. The router expands the first IOS in flash memory into RAM.

Assessment Test

lix

5. Which of the following commands provides the product ID and serial number of a router?
A. show license
B. show license feature
C. show version
D. show license udi
6. Which command allows you to view the technology options and licenses that are sup-

ported on your router along with several status variables?
A. show license
B. show license feature
C. show license udi
D. show version
7. Which of the following will you use to collect details about network traffic patterns on

your network, including protocols used.
A. SNMPv3
B. Syslogv2
C. NetFlow 9
D. logging host ip_address
8. You want to send a console message to a syslog server, but you only want to send status

messages of 3 and lower. Which of the following commands will you use?
A. logging trap emergencies
B. logging trap errors
C. logging trap debugging
D. logging trap notifications
E. logging trap critical
F. logging trap warnings
G. logging trap alerts
9. When is the AVR router used in GLBP?
A. When HSRP preempts GLBP
B. When a client needs the virtual MAC
C. When it’s set to passive mode and load balancing
D. When it’s load-balancing between VLANs with VVRP
E. When there is a redundancy failure

lx

Assessment Test

10. You need to connect to a remote IPv6 server in your virtual server farm. You can con-

nect to the IPv4 servers, but not the critical IPv6 server you desperately need. Based on
the following output, what could your problem be?
C:\>ipconfig
Connection-specific DNS
IPv6 Address. . . . . .
Temporary IPv6 Address.
Link-local IPv6 Address
IPv4 Address. . . . . .
Subnet Mask . . . . . .
Default Gateway . . . .

Suffix
. . . .
. . . .
. . . .
. . . .
. . . .
. . . .

.
.
.
.
.
.
.

:
:
:
:
:
:
:

localdomain
2001:db8:3c4d:3:ac3b:2ef:1823:8938
2001:db8:3c4d:3:2f33:44dd:211:1c3d
fe80::ac3b:2ef:1823:8938%11
10.1.1.10
255.255.255.0
10.1.1.1

A. The global address is in the wrong subnet.
B. The IPv6 default gateway has not been configured or received from the router.
C. The link-local address has not been resolved so the host cannot communicate to

the router.
D. There are two IPv6 global addresses configured. One must be removed from the

configuration.
11. What command is used to view the IPv6-to-MAC-address resolution table on a

Cisco router?
A. show ip arp
B. show ipv6 arp
C. show ip neighbors
D. show ipv6 neighbors
E. show arp
12. An IPv6 ARP entry is listed as with a status of REACH. What can you conclude about

the IPv6-to-MAC-address mapping?
A. The interface has communicated with the neighbor address and the mapping is

current.
B. The interface has not communicated within the neighbor reachable time frame.
C. The ARP entry has timed out.
D. IPv6 can reach the neighbor address but the addresses has not yet been resolved.

Assessment Test

lxi

13. Serial0/1 goes down. How will EIGRP send packets to the 10.1.1.0 network?
Corp#show ip eigrp topology
[output cut]
P 10.1.1.0/24, 2 successors, FD is 2681842
via 10.1.2.2 (2681842/2169856), Serial0/0
via 10.1.3.1 (2973467/2579243), Serial0/2
via 10.1.3.3 (2681842/2169856), Serial0/1

A. EIGRP will put the 10.1.1.0 network into active mode.
B. EIGRP will drop all packets destined for 10.1.1.0.
C. EIGRP will just keep sending packets out s0/0.
E. EIGRP will use s0/2 as the successor and keep routing to 10.1.1.0.
14. What command produced the following output?
via FE80::201:C9FF:FED0:3301 (29110112/33316), Serial0/0/0
via FE80::209:7CFF:FE51:B401 (4470112/42216), Serial0/0/1
via FE80::209:7CFF:FE51:B401 (2170112/2816), Serial0/0/2

A. show ip protocols
B. show ipv6 protocols
C. show ip eigrp neighbors
D. show ipv6 eigrp neighbors
E. show ip eigrp topology
F. show ipv6 eigrp topology
15. You need to troubleshoot an adjacency between two EIGRP configured routers? What

should you look for? (Choose four.)
A. Verify the AS numbers.
B. Verify that you have the proper interfaces enabled for EIGRP.
C. Make sure there are no mismatched K-values.
D. Check your passive interface settings.
E. Make sure your remote routers are not connected to the Internet.
F. If authentication is configured, make sure all routers use different passwords.

lxii

Assessment Test

16. You have two OSPF directly configured routers that are not forming an adjacency.

What should you check? (Choose three.)
A. Process ID
B. Hello and dead timers
C. Link cost
D. Area
E. IP address/subnet mask
17. When do two adjacent routers-enter the 2WAY state?
A. After both routers have received Hello information
B. After they have exchanged topology databases
C. When they connect only to a DR or BDR
D. When they need to exchange RID information
18. Which type of LSAs are generated by ABRs and referred to summary link advertise-

ments (SLAs)?
A. Type 1
B. Type 2
C. Type 3
D. Type 4
E. Type 5
19. Which of the following is not provided by the AH portion of IPsec?
A. Integrity
B. Confidentiality
C. Authenticity
D. Anti-reply
20. Which statement about GRE is not true?
A. GRE is stateless and has no flow control.
B. GRE has security.
C. GRE has additional overhead for tunneled packets, at least 24 bytes.
D. GRE uses a protocol-type field in the GRE header so any layer 3 protocol can be

used through the tunnel.

Assessment Test

lxiii

21. How should a router that is being used in a frame relay network be configured to keep

split horizon issues from preventing routing updates?
A. Configure a single subinterface to establish multiple PVC connections to multiple

remote router interfaces.
B. Combine multiple frame relay circuits as a point-to-point line to support multicast

and broadcast traffic.
C. Configure many subinterfaces in the same subnet.
D. Configure a separate subinterface for each PVC with a unique DLCI and subnet

assigned to the subinterface.
22. IPv6 unicast routing is running on the Corp router. Which of the following addresses
would show up with the show ipv6 int brief command?
Corp#sh int f0/0
FastEthernet0/0 is up, line protocol is up
Hardware is AmdFE, address is 000d.bd3b.0d80 (bia 000d.bd3b.0d80)
[output cut]

A. FF02::3c3d:0d:bdff:fe3b:0d80
B. FE80::3c3d:2d:bdff:fe3b:0d80
C. FE80::3c3d:0d:bdff:fe3b:0d80
D. FE80::3c3d:2d:ffbd:3bfe:0d80
23. A host sends a type of NDP message providing the MAC address that was requested.

Which type of NDP was sent?
A. NA
B. RS
C. RA
D. NS
24. Each field in an IPv6 address is how many bits long?
A. 4
B. 16
C. 32
D. 128

lxiv

Assessment Test

25. To enable OSPFv3, which of the following would you use?
A. Router(config-if)#ipv6 ospf 10 area 0.0.0.0
B. Router(config-if)#ipv6 router rip 1
C. Router(config)#ipv6 router eigrp 10
D. Router(config-rtr)#no shutdown
E. Router(config-if)#ospf ipv6 10 area 0
26. What does the command routerA(config)#line cons 0 allow you to perform next?
A. Set the Telnet password.
B. Shut down the router.
C. Set your console password.
D. Disable console connections.
27. Which two statements describe the IP address 10.16.3.65/23? (Choose two.)
A. The subnet address is 10.16.3.0 255.255.254.0.
B. The lowest host address in the subnet is 10.16.2.1 255.255.254.0.
C. The last valid host address in the subnet is 10.16.2.254 255.255.254.0.
D. The broadcast address of the subnet is 10.16.3.255 255.255.254.0.
E. The network is not subnetted.
28. On which interface do you configure an IP address for a switch?
A. int fa0/0
B. int vty 0 15
C. int vlan 1
D. int s/0/0
29. Which of the following is the valid host range for the subnet on which the IP address

192.168.168.188 255.255.255.192 resides?
A. 192.168.168.129–190
B. 192.168.168.129–191
C. 192.168.168.128–190
D. 192.168.168.128–192
30. Which of the following is considered to be the inside host’s address after translation?
A. Inside local
B. Outside local
C. Inside global
D. Outside global

Assessment Test

lxv

31. Your inside locals are not being translated to the inside global addresses. Which of the fol-

lowing commands will show you if your inside globals are allowed to use the NAT pool?
ip nat pool Corp 198.18.41.129 198.18.41.134 netmask 255.255.255.248
ip nat inside source list 100 int pool Corp overload

A. debug ip nat
B. show access-list
C. show ip nat translation
D. show ip nat statistics
32. How many collision domains are created when you segment a network with a

12-port switch?
A. 1
B. 2
C. 5
D. 12
33. Which of the following commands will allow you to set your Telnet password on a

Cisco router?
A. line telnet 0 4
B. line aux 0 4
C. line vty 0 4
D. line con 0
34. Which router command allows you to view the entire contents of all access lists?
A. show all access-lists
B. show access-lists
C. show ip interface
D. show interface
35. What does a VLAN do?
A. Acts as the fastest port to all servers
B. Provides multiple collision domains on one switch port
C. Breaks up broadcast domains in a layer 2 switch internetwork
D. Provides multiple broadcast domains within a single collision domain

Assessment Test

lxvi

36. If you wanted to delete the configuration stored in NVRAM, choose the best answer

for the Cisco objectives.
A. erase startup
B. delete running
C. erase flash
D. erase running
37. Which protocol is used to send a destination network unknown message back to origi-

nating hosts?
A. TCP
B. ARP
C. ICMP
D. BootP
38. Which class of IP address provides 15 bits for subnetting?
A. A
B. B
C. C
D. D
39. There are three possible routes for a router to reach a destination network. The first

route is from OSPF with a metric of 782. The second route is from RIPv2 with a metric
of 4. The third is from EIGRP with a composite metric of 20514560. Which route will
be installed by the router in its routing table?
A. RIPv2
B. EIGRP
C. OSPF
D. All three
40. Which one of the following is true regarding VLANs?
A. Two VLANs are configured by default on all Cisco switches.
B. VLANs only work if you have a complete Cisco switched internetwork. No off-

brand switches are allowed.
C. You should not have more than 10 switches in the same VTP domain.
D. You need to have a trunk link configured between switches in order to send infor-

mation about more than one VLAN down the link.

Assessment Test

lxvii

41. Which two of the following commands will place network 10.2.3.0/24 into area 0?

(Choose two.)
A. router eigrp 10
B. router ospf 10
C. router rip
D. network 10.0.0.0
E. network 10.2.3.0 255.255.255.0 area 0
F. network 10.2.3.0 0.0.0.255 area0
G. network 10.2.3.0 0.0.0.255 area 0
42. How many broadcast domains are created when you segment a network with a

12-port switch?
A. 1
B. 2
C. 5
D. 12
43. If routers in a single area are configured with the same priority value, what value does

a router use for the OSPF router ID in the absence of a loopback interface?
A. The lowest IP address of any physical interface
B. The highest IP address of any physical interface
C. The lowest IP address of any logical interface
D. The highest IP address of any logical interface
44. What protocols are used to configure trunking on a switch? (Choose two.)
A. VLAN Trunking Protocol
B. VLAN
C. 802.1q
D. ISL
45. What is a stub network?
A. A network with more than one exit point
B. A network with more than one exit and entry point
C. A network with only one entry and no exit point
D. A network that has only one entry and exit point

Assessment Test

lxviii

46. Where is a hub specified in the OSI model?
A. Session layer
B. Physical layer
C. Data Link layer
D. Application layer
47. What are the two main types of access control lists (ACLs)? (Choose two.)
A. Standard
B. IEEE
C. Extended
D. Specialized
48. Which of the following is the best summarization of the following networks:

192.168.128.0 through 192.168.159.0?
A. 192.168.0.0/24
B. 192.168.128.0/16
C. 192.168.128.0/19
D. 192.168.128.0/20
49. What command is used to create a backup configuration?
A. copy running backup
B. copy running-config startup-config
C. config mem
D. wr net
50. 1000Base-T is which IEEE standard?
A. 802.3f
B. 802.3z
C. 802.3ab
D. 802.3ae
51. Which protocol does DHCP use at the Transport layer?
A. IP
B. TCP
C. UDP
D. ARP

Assessment Test

lxix

52. If your router is facilitating a CSU/DSU, which of the following commands do you

need to use to provide the router with a 64000 bps serial link?
A. RouterA(config)#bandwidth 64
B. RouterA(config-if)#bandwidth 64000
C. RouterA(config)#clockrate 64000
D. RouterA(config-if)#clock rate 64
E. RouterA(config-if)#clock rate 64000
53. Which command is used to determine if an access list is enabled on a particular interface?
A. show access-lists
B. show interface
C. show ip interface
D. show interface access-lists
54. Which of the following statements is true with regard to ISL and 802.1q?
A. 802.1q encapsulates the frame with control information; ISL inserts an ISL field

along with tag control information.
B. 802.1q is Cisco proprietary.
C. ISL encapsulates the frame with control information; 802.1q inserts an 802.1q

field along with tag control information.
D. ISL is a standard.
55. The protocol data unit (PDU) encapsulation is completed in which order?
A. Bits, frames, packets, segments, data
B. Data, bits, segments, frames, packets
C. Data, segments, packets, frames, bits
D. Packets, frames, bits, segments, data
56. Based on the configuration shown below, what statement is true?
S1(config)#ip routing
S1(config)#int vlan 10
S1(config-if)#ip address 192.168.10.1 255.255.255.0
S1(config-if)#int vlan 20
S1(config-if)#ip address 192.168.20.1 255.255.255.0

A. This is a multilayer switch.
B. The two VLANs are in the same subnet.
C. Encapsulation must be configured.
D. VLAN 10 is the management VLAN.

lxx

Answers to Assessment Test

Answers to Assessment Test
1. B. To allow for the PVST+ to operate, there’s a field inserted into the BPDU to accom-

modate the extended system ID so that PVST+ can have a root bridge configured on a
per-STP instance. The extended system ID (VLAN ID) is a 12-bit field, and we can even
see what this field is carrying via show spanning-tree command output. See Chapter 15
for more information.
2. A. Cisco’s EtherChannel can bundle up to eight ports between switches to provide resil-

iency and more bandwidth between switches. See Chapter 15 for more information.
3. B, C, E. All the ports on both sides of every link must be configured exactly the same

between switches or it will not work. Speed, duplex, and allowed VLANs must match.
See Chapter 15 for more information.
4. C. 2100 boots the router into ROM monitor mode, 2101 loads the mini-IOS from

ROM, and 2102 is the default and loads the IOS from flash. See Chapter 16 for more
information.
5. D. The show license udi command displays the unique device identifier (UDI) of

the router, which comprises the product ID (PID) and serial number of the router. See
Chapter 16 for more information.
6. B. The show license feature command allows you to view the technology package

licenses and feature licenses that are supported on your router along with several status
variables related to software activation and licensing, both licensed and unlicensed features. See Chapter 16 for more information.
7. C. NetFlow allows the collection of flows of traffic on the network, including address

and protocols in use. A recent version of NetFlow is version 9, referred to as Flexible
NetFlow. See Chapter 17 for more information.
8. B. There are eight different trap levels. If you choose, for example level 3, level 0

through level 3 messages will be displayed. See Chapter 17 for more information.
9. B. The active virtual router (AVR) responds with the virtual MAC addresses to the

clients. See Chapter 17 for more information.
10. B. There is no IPv6 default gateway listed in the output, which will be the link-local

address of the router interface, sent to the host as a router advertisement. Until this
host receives the router address, the host will communicate with IPv6 only on the local
subnet. See Chapter 18 for more information.
11. D. The command show ipv6 neighbors provides the ARP cache for on a router. See

Chapter 18 for more information.

Answers to Assessment Test

lxxi

12. A. If the state is STALE when the interface has not communicated within the neigh-

bor reachable time frame. The next time the neighbor communicates, the state will be
REACH. See Chapter 18 for more information.
13. C. There are two successor routes, so by default, EIGRP was load-balancing out s0/0 and

s0/1. When s0/1 goes down, EIGRP will just keep forwarding traffic out the second link
s0/0. s0/1 will be removed from the routing table. See Chapter 19 for more information.
14. F. There isn’t a lot to go on from with the output, but the only commands that provide
the FD and AD are show ip eigrp topology and show ipv6 eigrp topology. The

addresses in the output are link-local IPv6 addresses, so our answer is the latter. See
Chapter 19 for more information.
15. A, B, C, D. Cisco has documented steps, according to the objectives, that you must go

through when troubleshooting an adjacency. See Chapter 19 for more information.
16. B, D, E. In order for two OSPF routers to create an adjacency, the Hello and dead tim-

ers must match, and they must both be configured into the same area, as well as being
in the same subnet. See Chapter 20 for more information.
17. A. The process starts by sending out Hello packets. Every listening router will then

add the originating router to the neighbor database. The responding routers will reply
with all of their Hello information so that the originating router can add them to its
own neighbor table. At this point, we will have reached the 2WAY state—only certain
routers will advance beyond to this. See Chapter 20 for more information.
18. C. Referred to as summary link advertisements (SLAs), Type 3 LSAs are generated by

area border routers. These ABRs send Type 3 LSAs toward the area external to the one
where they were generated. See Chapter 20 for more information.
19. B. Authentication Header (AH) provides authentication of either all or part of the

IP packet through the addition of a header that is calculated based on the values in the
packet, but it doesn’t offer any encryption services. See Chapter 21 for more information.
20. B. Generic Routing Encapsulation (GRE) has no built-in security mechanisms. See

Chapter 21 for more information.
21. D. If you have a serial port configured with multiple DLCIs connected to multiple

remote sites, split horizon rules stop route updates received on an interface from being
sent out the same interface. By creating subinterfaces for each PVC, you can avoid the
split horizon issues when using Frame Relay. See Chapter 21 for more information.
22. B. This can be a hard question if you don’t remember to invert the 7th bit of the first

octet in the MAC address! Always look for the 7th bit when studying for the Cisco R/S,
and when using eui-64, invert it. The eui-64 autoconfiguration then inserts an FF:FE in
the middle of the 48-bit MAC address to create a unique IPv6 address. See Chapter 14
for more information.

lxxii

Answers to Assessment Test

23. A. The NDP neighbor advertisement (NA) contains the MAC address. A neighbor

solicitation (NS) was initially sent asking for the MAC address. See Chapter 14 for
more information.
24. B. Each field in an IPv6 address is 16 bits long. An IPv6 address is a total of 128 bits.

See Chapter 14 for more information.
25. A. To enable OSPFv3, you enable the protocol at the interface level, as with RIPng.
The command string is area-id. It’s important to understand that area 0 and area
0.0.0.0 both describe area 0. See Chapter 14 for more information.
26. C. The command line console 0 places you at a prompt where you can then set your

console user-mode password. See Chapter 6 for more information.
27. B, D. The mask 255.255.254.0 (/23) used with a Class A address means that there are

15 subnet bits and 9 host bits. The block size in the third octet is 2 (256–254). So this
makes the subnets in the interesting octet 0, 2, 4, 6, etc., all the way to 254. The host
10.16.3.65 is in the 2.0 subnet. The next subnet is 4.0, so the broadcast address for the
2.0 subnet is 3.255. The valid host addresses are 2.1 through 3.254. See Chapter 4 for
more information.
28. C. The IP address is configured under a logical interface, called a management domain

or VLAN 1, by default. See Chapter 10 for more information.
29. A. 256 – 192 = 64, so 64 is our block size. Just count in increments of 64 to find our

subnet: 64 + 64 = 128. 128 + 64 = 192. The subnet is 128, the broadcast address is
191, and the valid host range is the numbers in between, or 129–190. See Chapter 4
for more information.
30. C. An inside global address is considered to be the IP address of the host on the private

network after translation. See Chapter 13 for more information.
31. B. Once you create your pool, the command ip nat inside source must be used to

say which inside locals are allowed to use the pool. In this question, we need to see if
access list 100 is configured correctly, if at all, so show access-list is the best answer.
See Chapter 13 for more information.
32. D. Layer 2 switching creates individual collision domains per port. See Chapter 1 for

more information.
33. C. The command line vty 0 4 places you in a prompt that will allow you to set or

change your Telnet password. See Chapter 6 for more information.
34. B. To see the contents of all access lists, use the show access-lists command. See

Chapter 12 for more information.
35. C. VLANs break up broadcast domains at layer 2. See Chapter 11 for more information.

Answers to Assessment Test

lxxiii

36. A. The command erase startup-config deletes the configuration stored in NVRAM.

See Chapter 6 for more information.
37. C. ICMP is the protocol at the Network layer that is used to send messages back to an

originating router. See Chapter 3 for more information.
38. A. Class A addressing provides 22 bits for host subnetting. Class B provides 16 bits,

but only 14 are available for subnetting. Class C provides only 6 bits for subnetting.
See Chapter 3 for more information.
39. B. Only the EIGRP route will be placed in the routing table because EIGRP has the low-

est administrative distance (AD), and that is always used before metrics. See Chapter 8
for more information.
40. D. Switches send information about only one VLAN down a link unless it is configured

as a trunk link. See Chapter 11 for more information.
41. B, G. To enable OSPF, you must first start OSPF using a process ID. The number is

irrelevant; just choose a number from 1 to 65,535 and you’re good to go. After you
start the OSPF process, you must configure interfaces on which to activate OSPF using
the network command with wildcards and specification of an area. Option F is wrong
because there must be a space after the parameter area and before you list the area
number. See Chapter 9 for more information.
42. A. By default, switches break up collision domains on a per-port basis but are one

large broadcast domain. See Chapter 1 for more information.
43. B. At the moment of OSPF process startup, the highest IP address on any active inter-

face will be the router ID (RID) of the router. If you have a loopback interface configured (logical interface), then that will override the interface IP address and become the
RID of the router automatically. See Chapter 9 for more information.
44. C, D. VLAN Trunking Protocol (VTP) is not right because it has nothing to do with

trunking except that it sends VLAN information across a trunk link. 802.1q and ISL
encapsulations are used to configure trunking on a port. See Chapter 11 for more
information.
45. D. Stub networks have only one connection to an internetwork. Default routes should

be set on a stub network or network loops may occur; however, there are exceptions to
this rule. See Chapter 8 for more information.
46. B. Hubs regenerate electrical signals, which are specified at the Physical layer. See

Chapter 1 for more information.
47. A, C. Standard and extended access control lists (ACLs) are used to configure security

on a router. See Chapter 12 for more information.

lxxiv

Answers to Assessment Test

48. C. If you start at 192.168.128.0 and go through 192.168.159.0, you can see that this is

a block of 32 in the third octet. Since the network address is always the first one in the
range, the summary address is 192.168.128.0. What mask provides a block of 32 in the
third octet? The answer is 255.255.224.0, or /19. See Chapter 5 for more information.
49. B. The command to back up the configuration on a router is copy running-config
startup-config. See Chapter 7 for more information.
50. C. IEEE 802.3ab is the standard for 1 Gbps on twisted-pair. See Chapter 2 for more

information.
51. C. User Datagram Protocol is a connection network service at the Transport layer, and

DHCP uses this connectionless service. See Chapter 3 for more information.
52. E. The clock rate command is two words, and the speed of the line is in bits per

second (bps). See Chapter 6 for more information.
53. C. The show ip interface command will show you if any interfaces have an outbound

or inbound access list set. See Chapter 12 for more information.
54. C. Unlike ISL, which encapsulates the frame with control information, 802.1q inserts an

802.1q field along with tag control information. See Chapter 11 for more information.
55. C. The PDU encapsulation method defines how data is encoded as it goes through

each layer of the TCP/IP model. Data is segmented at the Transport later, packets created at the Network layer, frames at the Data Link layer, and finally, the Physical layer
encodes the 1s and 0s into a digital signal. See Chapter 2 for more information.
56. A. With a multilayer switch, enable IP routing and create one logical interface for each
VLAN using the interface vlan number command and you’re now doing inter-VLAN

routing on the backplane of the switch! See Chapter 11 for more information.

ICND1

Part

I

Chapter

1

Internetworking
The following ICND1 exam topics
are covered in this chapter:
11 Operation of IP Data Networks
■■

Recognize the purpose and functions of various network
devices such as Routers, Switches, Bridges and Hubs.

■■

Select the components required to meet a given network
specification.

■■

Identify common applications and their impact on the
network.

■■

Describe the purpose and basic operation of the protocols in
the OSI and TCP/IP models.

Welcome to the exciting world of internetworking. This first
chapter will serve as an internetworking review by focusing
on how to connect networks together using Cisco routers and
switches, and I’ve written it with the assumption that you have some simple basic networking knowledge. The emphasis of this review will be on the Cisco CCENT and/or CCNA
Routing and Switching (CCNA R/S) objectives you’ll need a solid grasp on in order to succeed in getting your certifications.
Let’s start by defining exactly what an internetwork is: You create an internetwork when
you connect two or more networks via a router and configure a logical network addressing
scheme with a protocol such as IP or IPv6.
We’ll also dissect the Open Systems Interconnection (OSI) model, and I’ll describe
each part of it to you in detail because you really need complete, reliable knowledge of it.
Understanding the OSI model is key for the solid foundation you’ll need to build upon with
the more advanced Cisco networking knowledge gained as you become increasingly skilled.
The OSI model has seven hierarchical layers that were developed to enable different
networks to communicate reliably between disparate systems. Since this book is centering
upon all things CCNA, it’s crucial for you to understand the OSI model as Cisco sees it, so
that’s how I’ll be presenting the seven layers to you.
After you finish reading this chapter, you’ll encounter review questions and written labs.
These are given to you to really lock the information from this chapter into your memory.
So don’t skip them!
To find up-to-the-minute updates for this chapter, please see
www.lammle.com/forum or the book’s web page at www.sybex.com.

Internetworking Basics
Before exploring internetworking models and the OSI model’s specifications, you need to
grasp the big picture and the answer to this burning question: Why is it so important to learn
Cisco internetworking anyway?
Networks and networking have grown exponentially over the past 20 years, and understandably so. They’ve had to evolve at light speed just to keep up with huge increases in
basic, mission-critical user needs, (e.g. simple sharing data and printers), as well as greater
burdens like multimedia remote presentations and conferencing. Unless everyone who needs

Internetworking Basics

5

to share network resources is located in the same office space—an increasingly uncommon
situation—the challenge is to connect relevant networks so all users can share the wealth of
whatever services and resources are required.
Figure 1.1 shows a basic local area network (LAN) that’s connected using a hub, which is
basically just an antiquated device that connects wires together. Keep in mind that a simple
network like this would be considered one collision domain and one broadcast domain. No
worries if you have no idea what I mean by that because coming up soon, I’m going to talk
about collision and broadcast domains enough to make you dream about them!
F ig u re 1 .1

A very basic network
Hub

Bob

HEY SALLY?

Sally

Okay, things really can’t get much simpler than this. And yes, though you can still find
this configuration in some home networks, even many of those as well as the smallest business networks are more complicated today. As we move through this book, I’ll just keep
building upon this tiny network a bit at a time until we arrive at some really nice, robust
and current network designs—the types that will help you get your certification and a job!
But as I said, we’ll get there one step at a time, so let’s get back to the network shown
in Figure 1.1 with this scenario: Bob wants to send Sally a file, and to complete that goal in
this kind of network, he’ll simply broadcast that he’s looking for her, which is basically just
shouting out over the network. Think of it like this, Bob walking out of his house and yelling down a street called Chaos Court in order to contact Sally. This might work if Bob and
Sally were the only ones living there, but not so much if it’s crammed with homes and all
the others living there are always hollering up and down the street to their neighbors just
like Bob. Nope, Chaos Court would absolutely live up to its name, with all those residents
going off whenever they felt like it—and believe it or not, our networks actually still work
this way to a degree! So, given a choice, would you stay in Chaos, or would you pull up
stakes and move on over to a nice new modern community called Broadway Lanes, which
offers plenty of amenities and room for your home plus future additions all on nice, wide
streets that can easily handle all present and future traffic? Good choice… so did Sally, who
now lives a much quieter life, getting letters (packets) from Bob instead of a headache!
The scenario I just described brings me to the basic point of what this book and the
Cisco certification objectives are really all about. My goal of showing you how to create
efficient networks and segment them correctly in order to minimize all the chaotic yelling
and screaming going on in them is a universal theme throughout my CCENT and CCNA
series books. It’s just inevitable that you’ll have to break up a large network into a bunch

6

Chapter 1

u

Internetworking

of smaller ones at some point to match a network’s equally inevitable growth, and as that
expansion occurs, user response time simultaneously dwindles to a frustrating crawl. But
if you master the vital technology and skills I have in store for you in this series, you’ll be
well equipped to rescue your network and its users by creating an efficient new network
neighborhood to give them key amenities like the bandwidth they need to meet their
evolving demands.
And this is no joke; most of us think of growth as good—and it can be—but as many
of us experience daily when commuting to work, school, etc., it can also mean your LAN’s
traffic congestion can reach critical mass and grind to a complete halt! Again, the solution to this problem begins with breaking up a massive network into a number of smaller
ones—something called network segmentation. This concept is a lot like planning a new
community or modernizing an existing one. More streets are added, complete with new
intersections and traffic signals, plus post offices with official maps documenting all those
street names and directions on how to get to each are built. You’ll need to effect new laws
to keep order to it all and provide a police station to protect this nice new neighborhood
as well. In a networking neighborhood environment, all of this is carried out using devices
like routers, switches, and bridges.
So let’s take a look at our new neighborhood now, because the word has gotten out; many
more hosts have moved into it, so it’s time to upgrade that new high-capacity infrastructure
that we promised to handle the increase in population. Figure 1.2 shows a network that’s
been segmented with a switch, making each network segment that connects to the switch its
own separate collision domain. Doing this results in a lot less yelling!
F ig u re 1 . 2

A switch can break up collision domains.
Hub

Switch
S1

Bob
HEY JOHN!

John

Sally

This is a great start, but I really want you to make note of the fact that this network is
still one, single broadcast domain, meaning that we’ve really only decreased our screaming and yelling, not eliminated it. For example, if there’s some sort of vital announcement
that everyone in our neighborhood needs to hear about, it will definitely still get loud!
You can see that the hub used in Figure 1.2 just extended the one collision domain from
the switch port. The result is that John received the data from Bob but, happily, Sally did
not. This is good because Bob intended to talk with John directly, and if he had needed to
send a broadcast instead, everyone, including Sally, would have received it, possibly causing unnecessary congestion.

Internetworking Basics

7

Here’s a list of some of the things that commonly cause LAN traffic congestion:
uu

Too many hosts in a collision or broadcast domain

uu

Broadcast storms

uu

Too much multicast traffic

uu

Low bandwidth

uu

Adding hubs for connectivity to the network

uu

A bunch of ARP broadcasts

Take another look at Figure 1.2 and make sure you see that I extended the main hub
from Figure 1.1 to a switch in Figure 1.2. I did that because hubs don’t segment a network;
they just connect network segments. Basically, it’s an inexpensive way to connect a couple
of PCs, and again, that’s great for home use and troubleshooting, but that’s about it!
As our planned community starts to grow, we’ll need to add more streets with traffic
control, and even some basic security. We’ll achieve this by adding routers because these convenient devices are used to connect networks and route packets of data from one network to
another. Cisco became the de facto standard for routers because of its unparalleled selection of
high-quality router products and fantastic service. So never forget that by default, routers are
basically employed to efficiently break up a broadcast domain—the set of all devices on a network segment, which are allowed to “hear” all broadcasts sent out on that specific segment.
Figure 1.3 depicts a router in our growing network, creating an internetwork and breaking up broadcast domains.
F ig u re 1 . 3

Routers create an internetwork.

S2

I LOVE SHOUTING!
. . . HEY EVERYONE!

R1

S2

Sure is nice and quiet here.

The network in Figure 1.3 is actually a pretty cool little network. Each host is connected
to its own collision domain because of the switch, and the router has created two broadcast
domains. So now our Sally is happily living in peace in a completely different neighborhood,
no longer subjected to Bob’s incessant shouting! If Bob wants to talk with Sally, he has to
send a packet with a destination address using her IP address—he cannot broadcast for her!
But there’s more… routers provide connections to wide area network (WAN) services as
well via a serial interface for WAN connections—specifically, a V.35 physical interface on a
Cisco router.

Chapter 1

8

u

Internetworking

Let me make sure you understand why breaking up a broadcast domain is so important.
When a host or server sends a network broadcast, every device on the network must read
and process that broadcast—unless you have a router. When the router’s interface receives
this broadcast, it can respond by basically saying, “Thanks, but no thanks,” and discard
the broadcast without forwarding it on to other networks. Even though routers are known
for breaking up broadcast domains by default, it’s important to remember that they break
up collision domains as well.
There are two advantages to using routers in your network:
uu

uu

They don’t forward broadcasts by default.
They can filter the network based on layer 3, Network layer, information such as an
IP address.
Here are four ways a router functions in your network:

uu

Packet switching

uu

Packet filtering

uu

Internetwork communication

uu

Path selection

I’ll tell you all about the various layers later in this chapter, but for now, it’s helpful to
think of routers as layer 3 switches. Unlike plain-vanilla layer 2 switches, which forward
or filter frames, routers (layer 3 switches) use logical addressing and provide an important
capacity called packet switching. Routers can also provide packet filtering via access lists,
and when routers connect two or more networks together and use logical addressing (IP or
IPv6), you then have an internetwork. Finally, routers use a routing table, which is essentially a map of the internetwork, to make best path selections for getting data to its proper
destination and properly forward packets to remote networks.
Conversely, we don’t use layer 2 switches to create internetworks because they don’t break
up broadcast domains by default. Instead, they’re employed to add functionality to a network
LAN. The main purpose of these switches is to make a LAN work better—to optimize its
performance—providing more bandwidth for the LAN’s users. Also, these switches don’t forward packets to other networks like routers do. Instead, they only “switch” frames from one
port to another within the switched network. And don’t worry, even though you’re probably
thinking, “Wait—what are frames and packets?” I promise to completely fill you in later in
this chapter. For now, think of a packet as a package containing data.
Okay, so by default, switches break up collision domains, but what are these things?
Collision domain is an Ethernet term used to describe a network scenario in which one
device sends a packet out on a network segment and every other device on that same segment is forced to pay attention no matter what. This isn’t very efficient because if a different device tries to transmit at the same time, a collision will occur, requiring both devices
to retransmit, one at a time—not good! This happens a lot in a hub environment, where
each host segment connects to a hub that represents only one collision domain and a single
broadcast domain. By contrast, each and every port on a switch represents its own collision
domain, allowing network traffic to flow much more smoothly.

Internetworking Basics

9

Switches create separate collision domains within a single broadcast
domain. Routers provide a separate broadcast domain for each interface.
Don’t let this ever confuse you!

The term bridging was introduced before routers and switches were implemented, so it’s
pretty common to hear people referring to switches as bridges. That’s because bridges and
switches basically do the same thing—break up collision domains on a LAN. Note to self
that you cannot buy a physical bridge these days, only LAN switches, which use bridging
technologies. This does mean that you’ll still hear Cisco and others refer to LAN switches
as multiport bridges now and then.
But does it mean that a switch is just a multiple-port bridge with more brainpower?
Well, pretty much, only there are still some key differences. Switches do provide a bridging
function, but they do that with greatly enhanced management ability and features. Plus,
most bridges had only 2 or 4 ports, which is severely limiting. Of course, it was possible to
get your hands on a bridge with up to 16 ports, but that’s nothing compared to the hundreds of ports available on some switches!
You would use a bridge in a network to reduce collisions within broadcast
domains and to increase the number of collision domains in your network.
Doing this provides more bandwidth for users. And never forget that using
hubs in your Ethernet network can contribute to congestion. As always,
plan your network design carefully!

Figure 1.4 shows how a network would look with all these internetwork devices in place.
Remember, a router doesn’t just break up broadcast domains for every LAN interface, it
breaks up collision domains too.
Looking at Figure 1.4, did you notice that the router has the center stage position and
connects each physical network together? I’m stuck with using this layout because of the
ancient bridges and hubs involved. I really hope you don’t run across a network like this,
but it’s still really important to understand the strategic ideas that this figure represents!
See that bridge up at the top of our internetwork shown in Figure 1.4? It’s there to connect
the hubs to a router. The bridge breaks up collision domains, but all the hosts connected to
both hubs are still crammed into the same broadcast domain. That bridge also created only
three collision domains, one for each port, which means that each device connected to a hub
is in the same collision domain as every other device connected to that same hub. This is
really lame and to be avoided if possible, but it’s still better than having one collision domain
for all hosts! So don’t do this at home; it’s a great museum piece and a wonderful example
of what not to do, but this inefficient design would be terrible for use in today’s networks! It
does show us how far we’ve come though, and again, the foundational concepts it illustrates
are really important for you to get.

10

Chapter 1

F ig u re 1 . 4

u

Internetworking

Internetworking devices

Hub

Bridge

Switch

Router

WAN Services

ISP

And I want you to notice something else: The three interconnected hubs at the bottom
of the figure also connect to the router. This setup creates one collision domain and one
broadcast domain and makes that bridged network, with its two collision domains, look
majorly better by contrast!
Don’t misunderstand… bridges/switches are used to segment networks,
but they will not isolate broadcast or multicast packets.

The best network connected to the router is the LAN switched network on the left.
Why? Because each port on that switch breaks up collision domains. But it’s not all good—
all devices are still in the same broadcast domain. Do you remember why this can be really
bad? Because all devices must listen to all broadcasts transmitted, that’s why! And if your
broadcast domains are too large, the users have less bandwidth and are required to process
more broadcasts. Network response time eventually will slow to a level that could cause
riots and strikes, so it’s important to keep your broadcast domains small in the vast majority of networks today.
Once there are only switches in our example network, things really change a lot! Figure 1.5
demonstrates a network you’ll typically stumble upon today.

Internetworking Basics

11

Here I’ve placed the LAN switches at the center of this network world, with the routers
connecting the logical networks. If I went ahead and implemented this design, I’ve created
something called virtual LANs, or VLANs, which are used when you logically break up
broadcast domains in a layer 2, switched network. It’s really important to understand that
even in a switched network environment, you still need a router to provide communication
between VLANs. Don’t forget that!
F ig u re 1 . 5

Switched networks creating an internetwork
Router
Router

Still, clearly the best network design is the one that’s perfectly configured to meet the
business requirements of the specific company or client it serves, and it’s usually one in
which LAN switches exist in harmony with routers strategically placed in the network. It’s
my hope that this book will help you understand the basics of routers and switches so you
can make solid, informed decisions on a case-by-case basis and be able to achieve that goal!
But I digress…
So let’s go back to Figure 1.4 now for a minute and really scrutinize it because I want
to ask you this question: How many collision domains and broadcast domains are really
there in this internetwork? I hope you answered nine collision domains and three broadcast domains! The broadcast domains are definitely the easiest to spot because only routers
break up broadcast domains by default, and since there are three interface connections,
that gives you three broadcast domains. But do you see the nine collision domains? Just in
case that’s a no, I’ll explain. The all-hub network at the bottom is one collision domain; the
bridge network on top equals three collision domains. Add in the switch network of five
collision domains—one for each switch port—and you get a total of nine!
While we’re at this, in Figure 1.5, each port on the switch is a separate collision domain,
and each VLAN would be a separate broadcast domain. So how many collision domains do
you see here? I’m counting 12—remember that connections between the switches are considered a collision domain! Since the figure doesn’t show any VLAN information, we can
assume the default of one broadcast domain is in place.

12

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Internetworking

Should I Replace My Existing 10/100 Mbps Switches?
Let’s say you’re a network administrator at a large company. The boss comes to you and
says that he got your requisition to buy a bunch of new switches but he’s really freaking
out about the price tag! Should you push it—do you really need to go this far?
If you can, absolutely! Make your case and go for it because the newest switches add
really huge capacity to a network that older 10/100 Mbps switches just can’t touch. And
yes, five-year-old switches are considered pretty Pleistocene these days. But in reality, most of us just don’t have an unlimited budget to buy all new gigabit switches and
10/100 Mbps switches can still create a nice network—if you design and implement that
network correctly! Still, plan and budget accordingly because you’ll have to replace
those 10/100 switches eventually.
Another good question: Do you really need 1 Gbps or better switch ports for all your users,
servers, and other devices? Yes, you absolutely need new higher-end switches! This is
because servers and hosts are no longer the bottlenecks of our internetworks, our routers
and switches are—especially legacy ones. We now need gigabit on the desktop and on every
router interface; 10 Gbps would be better, and go even higher if you can afford it.
So, go ahead. Put that requisition for all new switches. You’ll be a hero before long!

Okay, so now that you’ve gotten a pretty thorough introduction to internetworking and
the various devices that populate an internetwork, it’s time to head into exploring the internetworking models.

Internetworking Models
First a little history: When networks first came into being, computers could typically
communicate only with computers from the same manufacturer. For example, companies
ran either a complete DECnet solution or an IBM solution, never both together. In the
late 1970s, the Open Systems Interconnection (OSI) reference model was created by
the International Organization for Standardization (ISO) to break through this barrier.
The OSI model was meant to help vendors create interoperable network devices and
software in the form of protocols so that different vendor networks could work in peaceable accord with each other. Like world peace, it’ll probably never happen completely, but
it’s still a great goal!
Anyway the OSI model is the primary architectural model for networks. It describes how
data and network information are communicated from an application on one computer

Internetworking Models

13

through the network media to an application on another computer. The OSI reference model
breaks this approach into layers.
Coming up, I’ll explain the layered approach to you plus how we can use it to help us
troubleshoot our internetworks.
Goodness! ISO, OSI, and soon you’ll hear about IOS! Just remember that the
ISO created the OSI and that Cisco created the Internetworking Operating
System (IOS), which is what this book is all-so-about.

The Layered Approach
Understand that a reference model is a conceptual blueprint of how communications should
take place. It addresses all the processes required for effective communication and divides
them into logical groupings called layers. When a communication system is designed in this
manner, it’s known as a hierarchical or layered architecture.
Think of it like this: You and some friends want to start a company. One of the first
things you’ll do is sort out every task that must be done and decide who will do what. You
would move on to determine the order in which you would like everything to be done with
careful consideration of how all your specific operations relate to each other. You would
then organize everything into departments (e.g., sales, inventory, and shipping), with each
department dealing with its specific responsibilities and keeping its own staff busy enough
to focus on their own particular area of the enterprise.
In this scenario, departments are a metaphor for the layers in a communication system.
For things to run smoothly, the staff of each department has to trust in and rely heavily upon
those in the others to do their jobs well. During planning sessions, you would take notes,
recording the entire process to guide later discussions and clarify standards of operation,
thereby creating your business blueprint—your own reference model.
And once your business is launched, your department heads, each armed with the part of
the blueprint relevant to their own department, will develop practical ways to implement their
distinct tasks. These practical methods, or protocols, will then be compiled into a standard
operating procedures manual and followed closely because each procedure will have been
included for different reasons, delimiting their various degrees of importance and implementation. All of this will become vital if you form a partnership or acquire another company
because then it will be really important that the new company’s business model is compatible
with yours!
Models happen to be really important to software developers too. They often use a reference model to understand computer communication processes so they can determine which
functions should be accomplished on a given layer. This means that if someone is creating a
protocol for a certain layer, they only need to be concerned with their target layer’s function.
Software that maps to another layers’ protocols and is specifically designed to be deployed
there will handle additional functions. The technical term for this idea is binding. The communication processes that are related to each other are bound, or grouped together, at a
particular layer.

14

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Internetworking

Advantages of Reference Models
The OSI model is hierarchical, and there are many advantages that can be applied to any
layered model, but as I said, the OSI model’s primary purpose is to allow different vendors’
networks to interoperate.
Here’s a list of some of the more important benefits for using the OSI layered model:
uu

uu

uu

It divides the network communication process into smaller and simpler components,
facilitating component development, design, and troubleshooting.
It allows multiple-vendor development through the standardization of network
components.
It encourages industry standardization by clearly defining what functions occur at each
layer of the model.

uu

It allows various types of network hardware and software to communicate.

uu

It prevents changes in one layer from affecting other layers to expedite development.

The OSI Reference Model
One of best gifts the OSI specifications gives us is paving the way for the data transfer
between disparate hosts running different operating systems, like Unix hosts, Windows
machines, Macs, smartphones, and so on.
And remember, the OSI is a logical model, not a physical one. It’s essentially a set of guidelines that developers can use to create and implement applications to run on a network. It also
provides a framework for creating and implementing networking standards, devices, and internetworking schemes.
The OSI has seven different layers, divided into two groups. The top three layers define
how the applications within the end stations will communicate with each other as well as
with users. The bottom four layers define how data is transmitted end to end.
Figure 1.6 shows the three upper layers and their functions.
F ig u re 1 . 6

The upper layers
Application

• Provides a user interface

Presentation

• Presents data
• Handles processing such as encryption

Session

• Keeps different applications’ data separate

When looking at Figure 1.6, understand that users interact with the computer at
the Application layer and also that the upper layers are responsible for applications

The OSI Reference Model

15

communicating between hosts. None of the upper layers knows anything about networking or network addresses because that’s the responsibility of the four bottom layers.
In Figure 1.7, which shows the four lower layers and their functions, you can see that
it’s these four bottom layers that define how data is transferred through physical media like
wire, cable, fiber optics, switches, and routers. These bottom layers also determine how to
rebuild a data stream from a transmitting host to a destination host’s application.
F ig u re 1 . 7

The lower layers

Transport

• Provides reliable or unreliable delivery
• Performs error correction before retransmit

Network

• Provides logical addressing, which routers use for path determination

Data Link

• Combines packets into bytes and bytes into frames
• Provides access to media using MAC address
• Performs error detection not correction

Physical

• Moves bits between devices
• Specifies voltage, wire speed, and pinout of cables

The following network devices operate at all seven layers of the OSI model:
uu

Network management stations (NMSs)

uu

Web and application servers

uu

Gateways (not default gateways)

uu

Servers

uu

Network hosts

Basically, the ISO is pretty much the Emily Post of the network protocol world. Just as
Ms. Post wrote the book setting the standards—or protocols—for human social interaction, the ISO developed the OSI reference model as the precedent and guide for an open
network protocol set. Defining the etiquette of communication models, it remains the most
popular means of comparison for protocol suites today.
The OSI reference model has the following seven layers:
uu

Application layer (layer 7)

uu

Presentation layer (layer 6)

uu

Session layer (layer 5)

uu

Transport layer (layer 4)

uu

Network layer (layer 3)

uu

Data Link layer (layer 2)

uu

Physical layer (layer 1)

16

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Internetworking

Some people like to use a mnemonic to remember the seven layers, such as All People
Seem To Need Data Processing. Figure 1.8 shows a summary of the functions defined at
each layer of the OSI model.
F ig u re 1 . 8

OSI layer functions

Application

• File, print, message, database, and application services

Presentation

• Data encryption, compression, and translation services

Session

• Dialog control

Transport

• End-to-end connection

Network

• Routing

Data Link

• Framing

Physical

• Physical topology

I’ve separated the 7-layer model into three different functions: the upper layers, the middle
layers and the bottom layers. The upper layers communicate with the user interface and application, the middle layers do reliable communication and routing to a remote network, and the
bottom layers communicate to the local network.
With this in hand, you’re now ready to explore each layer’s function in detail!

The Application Layer
The Application layer of the OSI model marks the spot where users actually communicate to the computer and comes into play only when it’s clear that access to the network
will be needed soon. Take the case of Internet Explorer (IE). You could actually uninstall
every trace of networking components like TCP/IP, the NIC card, and so on and still use
IE to view a local HTML document. But things would get ugly if you tried to do things
like view a remote HTML document that must be retrieved because IE and other browsers
act on these types of requests by attempting to access the Application layer. So basically,
the Application layer is working as the interface between the actual application program
and the next layer down by providing ways for the application to send information down
through the protocol stack. This isn’t actually part of the layered structure, because
browsers don’t live in the Application layer, but they interface with it as well as the relevant protocols when asked to access remote resources.
Identifying and confirming the communication partner’s availability and verifying
the required resources to permit the specified type of communication to take place also
occurs at the Application layer. This is important because, like the lion’s share of browser
functions, computer applications sometimes need more than desktop resources. It’s more
typical than you would think for the communicating components of several network

The OSI Reference Model

17

applications to come together to carry out a requested function. Here are a few good
examples of these kinds of events:
uu

File transfers

uu

Email

uu

Enabling remote access

uu

Network management activities

uu

Client/server processes

uu

Information location

Many network applications provide services for communication over enterprise networks, but for present and future internetworking, the need is fast developing to reach
beyond the limits of current physical networking.
The Application layer works as the interface between actual application
programs. This means end-user programs like Microsoft Word don’t reside
at the Application layer, they interface with the Application layer protocols.
Later, in Chapter 3, “TCP/IP,” I’ll talk in detail about a few important programs
that actually reside at the Application layer, like Telnet, FTP and TFTP.

The Presentation Layer
The Presentation layer gets its name from its purpose: It presents data to the Application
layer and is responsible for data translation and code formatting. Think of it as the OSI
model’s translator, providing coding and conversion services. One very effective way of
ensuring a successful data transfer is to convert the data into a standard format before
transmission. Computers are configured to receive this generically formatted data and then
reformat it back into its native state to read it. An example of this type of translation service
occurs when translating old Extended Binary Coded Decimal Interchange Code (EBCDIC)
data to ASCII, the American Standard Code for Information Interchange (often pronounced
“askee”). So just remember that by providing translation services, the Presentation layer
ensures that data transferred from the Application layer of one system can be read by the
Application layer of another one.
With this in mind, it follows that the OSI would include protocols that define how
standard data should be formatted, so key functions like data compression, decompression, encryption, and decryption are also associated with this layer. Some Presentation
layer standards are involved in multimedia operations as well.

The Session Layer
The Session layer is responsible for setting up, managing, and dismantling sessions between
Presentation layer entities and keeping user data separate. Dialog control between devices
also occurs at this layer.

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Communication between hosts’ various applications at the Session layer, as from a
client to a server, is coordinated and organized via three different modes: simplex, halfduplex, and full-duplex. Simplex is simple one-way communication, kind of like saying
something and not getting a reply. Half-duplex is actual two-way communication, but it
can take place in only one direction at a time, preventing the interruption of the transmitting device. It’s like when pilots and ship captains communicate over their radios, or
even a walkie-talkie. But full-duplex is exactly like a real conversation where devices can
transmit and receive at the same time, much like two people arguing or interrupting each
other during a telephone conversation.

The Transport Layer
The Transport layer segments and reassembles data into a single data stream. Services
located at this layer take all the various data received from upper-layer applications, then
combine it into the same, concise data stream. These protocols provide end-to-end data
transport services and can establish a logical connection between the sending host and
destination host on an internetwork.
A pair of well-known protocols called TCP and UDP are integral to this layer, but no
worries if you’re not already familiar with them because I’ll bring you up to speed later, in
Chapter 3. For now, understand that although both work at the Transport layer, TCP known
as a reliable service but UDP is not. This distinction gives application developers more options
because they have a choice between the two protocols when they are designing products for
this layer.
The Transport layer is responsible for providing mechanisms for multiplexing upper-layer
applications, establishing sessions, and tearing down virtual circuits. It can also hide the
details of network-dependent information from the higher layers as well as provide transparent data transfer.
The term reliable networking can be used at the Transport layer. Reliable
networking requires that acknowledgments, sequencing, and flow control
will all be used.

The Transport layer can either be connectionless or connection-oriented, but because
Cisco really wants you to understand the connection-oriented function of the Transport
layer, I’m going to go into that in more detail here.

Connection-Oriented Communication
For reliable transport to occur, a device that wants to transmit must first establish a connection-oriented communication session with a remote device—its peer system—known as a call
setup or a three-way handshake. Once this process is complete, the data transfer occurs, and
when it’s finished, a call termination takes place to tear down the virtual circuit.
Figure 1.9 depicts a typical reliable session taking place between sending and receiving
systems. In it, you can see that both hosts’ application programs begin by notifying their

The OSI Reference Model

19

individual operating systems that a connection is about to be initiated. The two operating
systems communicate by sending messages over the network confirming that the transfer
is approved and that both sides are ready for it to take place. After all of this required synchronization takes place, a connection is fully established and the data transfer begins. And
by the way, it’s really helpful to understand that this virtual circuit setup is often referred to
as overhead!
F ig u re 1 . 9

Establishing a connection-oriented session

Sender

Receiver

SYN
SYN/ACK
ACK
Connection Established
Data transfer
(Send bytes of segments)

Okay, now while the information is being transferred between hosts, the two machines
periodically check in with each other, communicating through their protocol software to
ensure that all is going well and that the data is being received properly.
Here’s a summary of the steps in the connection-oriented session—that three-way
handshake—pictured in Figure 1.9:
uu

uu

uu

The first “connection agreement” segment is a request for synchronization (SYN).
The next segments acknowledge (ACK) the request and establish connection
parameters—the rules—between hosts. These segments request that the receiver’s
sequencing is synchronized here as well so that a bidirectional connection can
be formed.
The final segment is also an acknowledgment, which notifies the destination host that
the connection agreement has been accepted and that the actual connection has been
established. Data transfer can now begin.

Sounds pretty simple, but things don’t always flow so smoothly. Sometimes during a transfer, congestion can occur because a high-speed computer is generating data traffic a lot faster
than the network itself can process it! And a whole bunch of computers simultaneously sending datagrams through a single gateway or destination can also jam things up pretty badly. In
the latter case, a gateway or destination can become congested even though no single source
caused the problem. Either way, the problem is basically akin to a freeway bottleneck—too
much traffic for too small a capacity. It’s not usually one car that’s the problem; it’s just that
there are way too many cars on that freeway at once!

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But what actually happens when a machine receives a flood of datagrams too quickly for
it to process? It stores them in a memory section called a buffer. Sounds great; it’s just that
this buffering action can solve the problem only if the datagrams are part of a small burst. If
the datagram deluge continues, eventually exhausting the device’s memory, its flood capacity
will be exceeded and it will dump any and all additional datagrams it receives just like an
inundated overflowing bucket!

Flow Control
Since floods and losing data can both be tragic, we have a fail-safe solution in place known as
flow control. Its job is to ensure data integrity at the Transport layer by allowing applications
to request reliable data transport between systems. Flow control prevents a sending host on
one side of the connection from overflowing the buffers in the receiving host. Reliable data
transport employs a connection-oriented communications session between systems, and the
protocols involved ensure that the following will be achieved:
uu

The segments delivered are acknowledged back to the sender upon their reception.

uu

Any segments not acknowledged are retransmitted.

uu

Segments are sequenced back into their proper order upon arrival at their destination.

uu

A manageable data flow is maintained in order to avoid congestion, overloading, or
worse, data loss.
The purpose of flow control is to provide a way for the receiving device to
control the amount of data sent by the sender.

Because of the transport function, network flood control systems really work well.
Instead of dumping and losing data, the Transport layer can issue a “not ready” indicator
to the sender, or potential source of the flood. This mechanism works kind of like a stoplight, signaling the sending device to stop transmitting segment traffic to its overwhelmed
peer. After the peer receiver processes the segments already in its memory reservoir—its
buffer—it sends out a “ready” transport indicator. When the machine waiting to transmit
the rest of its datagrams receives this “go” indicator, it resumes its transmission. The process is pictured in Figure 1.10.
In a reliable, connection-oriented data transfer, datagrams are delivered to the receiving
host hopefully in the same sequence they’re transmitted. A failure will occur if any data
segments are lost, duplicated, or damaged along the way—a problem solved by having the
receiving host acknowledge that it has received each and every data segment.
A service is considered connection-oriented if it has the following characteristics:
uu

A virtual circuit, or “three-way handshake” is set up.

uu

It uses sequencing.

uu

It uses acknowledgments.

uu

It uses flow control.

The OSI Reference Model

F ig u re 1 .1 0

21

Transmitting segments with flow control

Sender

Receiver

Buffer full
Not ready –
STOP!
Segments
processed
GO!

The types of flow control are buffering, windowing, and congestion
avoidance.

Windowing
Ideally, data throughput happens quickly and efficiently. And as you can imagine, it would
be painfully slow if the transmitting machine had to actually wait for an acknowledgment
after sending each and every segment! The quantity of data segments, measured in bytes,
that the transmitting machine is allowed to send without receiving an acknowledgment is
called a window.
Windows are used to control the amount of outstanding, unacknowledged
data segments.

The size of the window controls how much information is transferred from one end to the
other before an acknowledgement is required. While some protocols quantify information
depending on the number of packets, TCP/IP measures it by counting the number of bytes.
As you can see in Figure 1.11, there are two window sizes—one set to 1 and one set to 3.
If you’ve configured a window size of 1, the sending machine will wait for an acknowledgment for each data segment it transmits before transmitting another one but will allow
three to be transmitted before receiving an acknowledgement if the window size is set to 3.
In this simplified example, both the sending and receiving machines are workstations.
Remember that in reality, the transmission isn’t based on simple numbers but in the amount
of bytes that can be sent!

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u

Internetworking

Windowing

Sender
Send 1

Receiver
Window size of 1

Receive 1
ACK 1

Send 1

Receive 2
ACK 2

Send 1

Window size of 3

Send 2
Send 3

ACK 4

Send 4

If a receiving host fails to receive all the bytes that it should acknowledge, the host can improve the communication session by decreasing
the window size.

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Acknowledgments
Reliable data delivery ensures the integrity of a stream of data sent from one machine to the
other through a fully functional data link. It guarantees that the data won’t be duplicated or
lost. This is achieved through something called positive acknowledgment with retransmission—a technique that requires a receiving machine to communicate with the transmitting
source by sending an acknowledgment message back to the sender when it receives data. The
sender documents each segment measured in bytes, then sends and waits for this acknowledgment before sending the next segment. Also important is that when it sends a segment, the
transmitting machine starts a timer and will retransmit if it expires before it gets an acknowledgment back from the receiving end. Figure 1.12 shows the process I just described.
In the figure, the sending machine transmits segments 1, 2, and 3. The receiving node
acknowledges that it has received them by requesting segment 4 (what it is expecting next).
When it receives the acknowledgment, the sender then transmits segments 4, 5, and 6. If
segment 5 doesn’t make it to the destination, the receiving node acknowledges that event
with a request for the segment to be re-sent. The sending machine will then resend the lost
segment and wait for an acknowledgment, which it must receive in order to move on to the
transmission of segment 7.
The Transport layer, working in tandem with the Session layer, also separates the data from
different applications, an activity known as session multiplexing, and it happens when a client
connects to a server with multiple browser sessions open. This is exactly what’s taking place

The OSI Reference Model

23

when you go someplace online like Amazon and click multiple links, opening them simultaneously to get information when comparison shopping. The client data from each browser
session must be separate when the server application receives it, which is pretty slick technologically speaking, and it’s the Transport layer to the rescue for that juggling act!
F ig u re 1 .1 2

Transport layer reliable delivery

Sender
1 2

3

4

Receiver
5

6

1

2

3

4

5

6

Send 1
Send 2
Send 3
ACK 4
Send 4
Send 5

Connection lost!

Send 6
ACK 5
Send 5
ACK 7

The Network Layer
The Network layer, or layer 3, manages device addressing, tracks the location of devices
on the network, and determines the best way to move data. This means that it’s up to the
Network layer to transport traffic between devices that aren’t locally attached. Routers,
which are layer 3 devices, are specified at this layer and provide the routing services within
an internetwork.
Here’s how that works: first, when a packet is received on a router interface, the destination IP address is checked. If the packet isn’t destined for that particular router, it will
look up the destination network address in the routing table. Once the router chooses an
exit interface, the packet will be sent to that interface to be framed and sent out on the
local network. If the router can’t find an entry for the packet’s destination network in
the routing table, the router drops the packet.
Data and route update packets are the two types of packets used at the Network layer:
Data packets These are used to transport user data through the internetwork. Protocols
used to support data traffic are called routed protocols, and IP and IPv6 are key examples.
I’ll cover IP addressing in Chapter 3, “TCP/IP,” and Chapter 4, “Easy Subnetting,” and I’ll
cover IPv6 in Chapter 14, “Internet Protocol Version 6 (IPV6)”.

Chapter 1

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Internetworking

Route update packets These packets are used to update neighboring routers about the networks connected to all routers within the internetwork. Protocols that send route update packets are called routing protocols; the most critical ones for CCNA are RIP, RIPv2, EIGRP, and
OSPF. Route update packets are used to help build and maintain routing tables.
Figure 1.13 shows an example of a routing table. The routing table each router keeps
and refers to includes the following information:
F ig u re 1 .1 3

Routing table used in a router

1.0

3.0

1.1

3.1
1.3

2.1

2.2

3.3

E0

S0

S0

E0

1.2

3.2

NET
1
2
3

Routing table
INT
Metric
E0
0
S0
0
S0
1

NET
1
2
3

Routing table
INT
Metric
S0
1
S0
0
E0
0

Network addresses Protocol-specific network addresses. A router must maintain a routing
table for individual routing protocols because each routed protocol keeps track of a network with a different addressing scheme. For example, the routing tables for IP, IPv6, and
IPX are completely different, so the router keeps a table for each one. Think of it as a street
sign in each of the different languages spoken by the American, Spanish, and French people
living on a street; the street sign would read, Cat/Gato/Chat.
Interface The exit interface a packet will take when destined for a specific network.
Metric The distance to the remote network. Different routing protocols use different ways
of computing this distance. I’m going to cover routing protocols thoroughly in Chapter 8, “IP
Routing,” and Chapter 9, “Open Shortest Path First.” For now, know that some routing protocols like the Routing Information Protocol, or RIP, use hop count, which refers to the number of routers a packet passes through en route to a remote network. Others use bandwidth,
delay of the line, or even tick count (1⁄18 of a second) to determine the best path for data to get
to a given destination.
And as I mentioned earlier, routers break up broadcast domains, which means that by
default, broadcasts aren’t forwarded through a router. Do you remember why this is a good
thing? Routers also break up collision domains, but you can also do that using layer 2, Data
Link layer, switches. Because each interface in a router represents a separate network, it must
be assigned unique network identification numbers, and each host on the network connected
to that router must use the same network number. Figure 1.14 shows how a router works in
an internetwork.

The OSI Reference Model

25

F ig u re 1 .1 4 A router in an internetwork. Each router LAN interface is a broadcast
domain. Routers break up broadcast domains by default and provide WAN services.
FastEthernet0/0
FastEthernet0/1

Serial0
WAN services

Internet

Here are some router characteristics that you should never forget:
uu

uu

uu

uu

uu

uu

Routers, by default, will not forward any broadcast or multicast packets.
Routers use the logical address in a Network layer header to determine the next-hop
router to forward the packet to.
Routers can use access lists, created by an administrator, to control security based on
the types of packets allowed to enter or exit an interface.
Routers can provide layer 2 bridging functions if needed and can simultaneously route
through the same interface.
Layer 3 devices—in this case, routers—provide connections between virtual
LANs (VLANs).
Routers can provide quality of service (QoS) for specific types of network traffic.

The Data Link Layer
The Data Link layer provides for the physical transmission of data and handles error notification, network topology, and flow control. This means that the Data Link layer will ensure
that messages are delivered to the proper device on a LAN using hardware addresses and will
translate messages from the Network layer into bits for the Physical layer to transmit.
The Data Link layer formats the message, each called a data frame, and adds a customized
header containing the hardware destination and source address. This added information forms
a sort of capsule that surrounds the original message in much the same way that engines,
navigational devices, and other tools were attached to the lunar modules of the Apollo project.
These various pieces of equipment were useful only during certain stages of space flight and
were stripped off the module and discarded when their designated stage was completed. The
process of data traveling through networks is similar.
Figure 1.15 shows the Data Link layer with the Ethernet and IEEE specifications.
When you check it out, notice that the IEEE 802.2 standard is used in conjunction
with and adds functionality to the other IEEE standards. (You’ll read more about the
important IEEE 802 standards used with the Cisco objectives in Chapter 2 “Ethernet
Networking and Data Encapsulation.”)
It’s important for you to understand that routers, which work at the Network layer, don’t
care at all about where a particular host is located. They’re only concerned about where networks are located and the best way to reach them—including remote ones. Routers are totally
obsessive when it comes to networks, which in this case is a good thing! It’s the Data Link
layer that’s responsible for the actual unique identification of each device that resides on a
local network.

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Data Link layer

Logical Link Control (LLC)

Media Access Control (MAC)
802.11

802.3

802.2

For a host to send packets to individual hosts on a local network as well as transmit
packets between routers, the Data Link layer uses hardware addressing. Each time a packet
is sent between routers, it’s framed with control information at the Data Link layer, but
that information is stripped off at the receiving router and only the original packet is left
completely intact. This framing of the packet continues for each hop until the packet is
finally delivered to the correct receiving host. It’s really important to understand that the
packet itself is never altered along the route; it’s only encapsulated with the type of control
information required for it to be properly passed on to the different media types.
The IEEE Ethernet Data Link layer has two sublayers:
Media Access Control (MAC) Defines how packets are placed on the media. Contention
media access is “first come/first served” access where everyone shares the same bandwidth—hence the name. Physical addressing is defined here as well as logical topologies.
What’s a logical topology? It’s the signal path through a physical topology. Line discipline,
error notification (but not correction), the ordered delivery of frames, and optional flow
control can also be used at this sublayer.
Logical Link Control (LLC) Responsible for identifying Network layer protocols and then
encapsulating them. An LLC header tells the Data Link layer what to do with a packet once
a frame is received. It works like this: a host receives a frame and looks in the LLC header
to find out where the packet is destined—for instance, the IP protocol at the Network layer.
The LLC can also provide flow control and sequencing of control bits.
The switches and bridges I talked about near the beginning of the chapter both work at
the Data Link layer and filter the network using hardware (MAC) addresses. I’ll talk about
these next.
As data is encoded with control information at each layer of the OSI model,
the data is named with something called a Protocol Data Unit (PDU). At the
Transport layer the PDU is called a Segment, Network layer is Packet, Data
Link is Frame, and Physical layer is Bits. This method of naming the data at
each layer is covered thoroughly in Chapter 2.

The OSI Reference Model

27

Switches and Bridges at the Data Link Layer
Layer 2 switching is considered hardware-based bridging because it uses specialized hardware called an application-specific integrated circuit (ASIC). ASICs can run up to high
gigabit speeds with very low latency rates.
Latency is the time measured from when a frame enters a port to when it
exits a port.

Bridges and switches read each frame as it passes through the network. The layer 2
device then puts the source hardware address in a filter table and keeps track of which port
the frame was received on. This information (logged in the bridge’s or switch’s filter table)
is what helps the machine determine the location of the specific sending device. Figure 1.16
shows a switch in an internetwork and how John is sending packets to the Internet and
Sally doesn’t hear his frames because she is in a different collision domain. The destination
frame goes directly to the default gateway router, and Sally doesn’t see John’s traffic, much
to her relief.
F ig u re 1 .1 6

A switch in an internetwork

1234

Mac Address—Table
F0/1: 00c0.1234.2211
F0/2: 00c0.1234.2212
F0/3: 00c0.1234.2213
F0/4: 00c0.1234.2214

The real estate business is all about location, location, location, and it’s the same way for
both layer 2 and layer 3 devices. Though both need to be able to negotiate the network, it’s
crucial to remember that they’re concerned with very different parts of it. Primarily, layer 3
machines (such as routers) need to locate specific networks, whereas layer 2 machines (switches
and bridges) need to eventually locate specific devices. So, networks are to routers as individual
devices are to switches and bridges. And routing tables that “map” the internetwork are for
routers, as filter tables that “map” individual devices are for switches and bridges.
After a filter table is built on the layer 2 device, it will forward frames only to the segment
where the destination hardware address is located. If the destination device is on the same segment as the frame, the layer 2 device will block the frame from going to any other segments.
If the destination is on a different segment, the frame can be transmitted only to that segment.
This is called transparent bridging.

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When a switch interface receives a frame with a destination hardware address that isn’t
found in the device’s filter table, it will forward the frame to all connected segments. If the
unknown device that was sent the “mystery frame” replies to this forwarding action, the
switch updates its filter table regarding that device’s location. But in the event the destination address of the transmitting frame is a broadcast address, the switch will forward all
broadcasts to every connected segment by default.
All devices that the broadcast is forwarded to are considered to be in the same broadcast
domain. This can be a problem because layer 2 devices propagate layer 2 broadcast storms
that can seriously choke performance, and the only way to stop a broadcast storm from
propagating through an internetwork is with a layer 3 device—a router!
The biggest benefit of using switches instead of hubs in your internetwork is that each
switch port is actually its own collision domain. Remember that a hub creates one large
collision domain, which is not a good thing! But even armed with a switch, you still don’t
get to just break up broadcast domains by default because neither switches nor bridges will
do that. They’ll simply forward all broadcasts instead.
Another benefit of LAN switching over hub-centered implementations is that each device
on every segment plugged into a switch can transmit simultaneously. Well, at least they can
as long as there’s only one host on each port and there isn’t a hub plugged into a switch port!
As you might have guessed, this is because hubs allow only one device per network segment
to communicate at a time.

The Physical Layer
Finally arriving at the bottom, we find that the Physical layer does two things: it sends bits
and receives bits. Bits come only in values of 1 or 0—a Morse code with numerical values.
The Physical layer communicates directly with the various types of actual communication
media. Different kinds of media represent these bit values in different ways. Some use audio
tones, while others employ state transitions—changes in voltage from high to low and low to
high. Specific protocols are needed for each type of media to describe the proper bit patterns
to be used, how data is encoded into media signals, and the various qualities of the physical
media’s attachment interface.
The Physical layer specifies the electrical, mechanical, procedural, and functional
requirements for activating, maintaining, and deactivating a physical link between end
systems. This layer is also where you identify the interface between the data terminal
equipment (DTE) and the data communication equipment (DCE). (Some old phonecompany employees still call DCE “data circuit-terminating equipment.”) The DCE is
usually located at the service provider, while the DTE is the attached device. The services
available to the DTE are most often accessed via a modem or channel service unit/data
service unit (CSU/DSU).
The Physical layer’s connectors and different physical topologies are defined by the OSI
as standards, allowing disparate systems to communicate. The Cisco exam objectives are
interested only in the IEEE Ethernet standards.

Summary

29

Hubs at the Physical Layer
A hub is really a multiple-port repeater. A repeater receives a digital signal, reamplifies or
regenerates that signal, then forwards the signal out the other port without looking at any
data. A hub does the same thing across all active ports: any digital signal received from a
segment on a hub port is regenerated or reamplified and transmitted out all other ports on
the hub. This means all devices plugged into a hub are in the same collision domain as well
as in the same broadcast domain. Figure 1.17 shows a hub in a network, and how when one
host transmits, all other hosts must stop and listen.
F ig u re 1 .17

A hub in a network

I love it when everyone has to listen to everything I say!

Hubs, like repeaters, don’t examine any of the traffic as it enters or before it’s transmitted out to the other parts of the physical media. And every device connected to the hub, or
hubs, must listen if a device transmits. A physical star network, where the hub is a central
device and cables extend in all directions out from it, is the type of topology a hub creates.
Visually, the design really does resemble a star, whereas Ethernet networks run a logical
bus topology, meaning that the signal has to run through the network from end to end.
Hubs and repeaters can be used to enlarge the area covered by a single
LAN segment, but I really do not recommend going with this configuration! LAN switches are affordable for almost every situation and will
make you much happier.

Summary
Whew! I know this seemed like the chapter that wouldn’t end, but it did—and you made it
through! You’re now armed with a ton of fundamental information; you’re ready to build
upon it and are well on your way to certification.
I started by discussing simple, basic networking and the differences between collision
and broadcast domains.

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I then discussed the OSI model—the seven-layer model used to help application developers
design applications that can run on any type of system or network. Each layer has its special
jobs and select responsibilities within the model to ensure that solid, effective communications
do, in fact, occur. I provided you with complete details of each layer and discussed how Cisco
views the specifications of the OSI model.
In addition, each layer in the OSI model specifies different types of devices, and I described
the different devices used at each layer.
Remember that hubs are Physical layer devices and repeat the digital signal to all segments
except the one from which it was received. Switches segment the network using hardware
addresses and break up collision domains. Routers break up broadcast domains as well as
collision domains and use logical addressing to send packets through an internetwork.

Exam Essentials
Identify the possible causes of LAN traffic congestion. Too many hosts in a broadcast
domain, broadcast storms, multicasting, and low bandwidth are all possible causes of LAN
traffic congestion.
Describe the difference between a collision domain and a broadcast domain. Collision
domain is an Ethernet term used to describe a network collection of devices in which one
particular device sends a packet on a network segment, forcing every other device on that
same segment to pay attention to it. With a broadcast domain, a set of all devices on a network hear all broadcasts sent on all segments.
Differentiate a MAC address and an IP address and describe how and when each address
type is used in a network. A MAC address is a hexadecimal number identifying the physical connection of a host. MAC addresses are said to operate on layer 2 of the OSI model.
IP addresses, which can be expressed in binary or decimal format, are logical identifiers
that are said to be on layer 3 of the OSI model. Hosts on the same physical segment locate
one another with MAC addresses, while IP addresses are used when they reside on different LAN segments or subnets.
Understand the difference between a hub, a bridge, a switch, and a router. A hub creates one
collision domain and one broadcast domain. A bridge breaks up collision domains but creates
one large broadcast domain. They use hardware addresses to filter the network. Switches are
really just multiple-port bridges with more intelligence; they break up collision domains but
creates one large broadcast domain by default. Bridges and switches use hardware addresses to
filter the network. Routers break up broadcast domains (and collision domains) and use logical
addressing to filter the network.
Identify the functions and advantages of routers. Routers perform packet switching, filtering, and path selection, and they facilitate internetwork communication. One advantage of
routers is that they reduce broadcast traffic.

Exam Essentials

31

Differentiate connection-oriented and connectionless network services and describe
how each is handled during network communications. Connection-oriented services use
acknowledgments and flow control to create a reliable session. More overhead is used than
in a connectionless network service. Connectionless services are used to send data with no
acknowledgments or flow control. This is considered unreliable.
Define the OSI layers, understand the function of each, and describe how devices and networking protocols can be mapped to each layer. You must remember the seven layers of
the OSI model and what function each layer provides. The Application, Presentation, and
Session layers are upper layers and are responsible for communicating from a user interface to an application. The Transport layer provides segmentation, sequencing, and virtual
circuits. The Network layer provides logical network addressing and routing through an
internetwork. The Data Link layer provides framing and placing of data on the network
medium. The Physical layer is responsible for taking 1s and 0s and encoding them into a
digital signal for transmission on the network segment.

32

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Internetworking

Written Labs
In this section, you’ll complete the following labs to make sure you’ve got the information
and concepts contained within them fully dialed in:
Lab 1.1: OSI Questions
Lab 1.2: Defining the OSI Layers and Devices
Lab 1.3: Identifying Collision and Broadcast Domains
The answers to these labs can be found in Appendix A, “Answers to Written Labs.”

Written Lab 1.1: OSI Questions
Answer the following questions about the OSI model:
1. Which layer chooses and determines the availability of communicating partners along

with the resources necessary to make the connection; coordinates partnering applications;
and forms a consensus on procedures for controlling data integrity and error recovery?
2. Which layer is responsible for converting data packets from the Data Link layer into

electrical signals?
3. At which layer is routing implemented, enabling connections and path selection

between two end systems?
4. Which layer defines how data is formatted, presented, encoded, and converted for use

on the network?
5. Which layer is responsible for creating, managing, and terminating sessions between

applications?
6. Which layer ensures the trustworthy transmission of data across a physical link and is

primarily concerned with physical addressing, line discipline, network topology, error
notification, ordered delivery of frames, and flow control?
7. Which layer is used for reliable communication between end nodes over the network

and provides mechanisms for establishing, maintaining, and terminating virtual circuits;
transport-fault detection and recovery; and controlling the flow of information?
8. Which layer provides logical addressing that routers will use for path determination?
9. Which layer specifies voltage, wire speed, and cable pinouts and moves bits

between devices?
10. Which layer combines bits into bytes and bytes into frames, uses MAC addressing, and

provides error detection?
11. Which layer is responsible for keeping the data from different applications separate on

the network?

Written Labs

33

12. Which layer is represented by frames?
13. Which layer is represented by segments?
14. Which layer is represented by packets?
15. Which layer is represented by bits?
16. Put the following in order of encapsulation:

Packets
Frames
Bits
Segments
17. Which layer segments and reassembles data into a data stream?
18. Which layer provides the physical transmission of the data and handles error notifica-

tion, network topology, and flow control?
19. Which layer manages logical device addressing, tracks the location of devices on the

internetwork, and determines the best way to move data?
20. What is the bit length and expression form of a MAC address?

Written Lab 1.2: Defining the OSI Layers and Devices
Fill in the blanks with the appropriate layer of the OSI or hub, switch, or router device.
Description
This device sends and receives information
about the Network layer.
This layer creates a virtual circuit before
transmitting between two end stations.
This device uses hardware addresses to filter a
network.
Ethernet is defined at these layers.
This layer supports flow control, sequencing,
and acknowledgments.
This device can measure the distance to a
remote network.
Logical addressing is used at this layer.
Hardware addresses are defined at this layer.

Device or OSI Layer

Chapter 1

34

Internetworking

u

Description

Device or OSI Layer

This device creates one big collision domain
and one large broadcast domain.
This device creates many smaller collision
domains, but the network is still one large
broadcast domain.
This device can never run full-duplex.
This device breaks up collision domains and
broadcast domains.

Written Lab 1.3: Identifying Collision and
Broadcast Domains
1. In the following exhibit, identify the number of collision domains and broadcast

domains in each specified device. Each device is represented by a letter:
A. Hub
B. Bridge
C. Switch
D. Router
A

B
Bridge

Hub

C

D

Switch
S1

Router

Review Questions

35

Review Questions
The following questions are designed to test your understanding of this
chapter’s material. For more information on how to get additional questions, please see this book’s introduction.

The answers to these questions can be found in Appendix B, “Answers to Chapter
Review Questions.”
1. Which of the following statements is/are true with regard to the device shown below?

(Choose all that apply.)

A. It includes one collision domain and one broadcast domain
B. It includes one collision domain and 10 broadcast domains
C. It includes 10 collision domains and one broadcast domain
D. It includes one collision domain and 10 broadcast domains
E. It includes 10 collision domains and 10 broadcast domains
2. With respect to the OSI model, which of the following are correct statements

about PDUs?
A. A segment contains IP addresses.
B. A packet contains IP addresses.
C. A segment contains MAC addresses.
D. A packet contains MAC addresses.
3. You are the Cisco administrator for your company. A new branch office is opening and

you are selecting the necessary hardware to support the network. There will be two
groups of computers, each organized by department. The Sales group computers will
be assigned IP addresses ranging from 192.168.1.2 to 192.168.1.50. The Accounting
group will be assigned IP addresses ranging from 10.0.0.2 to 10.0.0.50. What type of
device should you select to connect the two groups of computers so that data communication can occur?
A. Hub
B. Switch
C. Router
D. Bridge

36

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4. The most effective way to mitigate congestion on a LAN would be to__________________?
A. Upgrade the network cards
B. Change the cabling to CAT 6
C. Replace the hubs with switches
D. Upgrade the CPUs in the routers
5. In the work area below draw a line from the OSI model layer to its PDU.
Layer

Description

Transport

Bits

Data Link

Segment

Physical

Packet

Network

Frame

6. In the diagram below what procedure is shown?

Sender

Receiver

SYN
SYN/ACK
ACK
Connection Established
Data transfer
(Send bytes of segments)

A. flow control
B. windowing
C. TCP handshake
D. reliable delivery

Review Questions

37

7. You need to provide network connectivity to 150 client computers that will reside in

the same sub network, and each client computer must be allocated dedicated bandwidth. Which device should you use to accomplish the task?
A. Hub
B. Switch
C. Router
D. Bridge
8. In the work area below, drag the OSI model layer on the left to its description on the right.
left list:

right list:

Layer

Description

Transport

Framing

Physical

End-to-end connection

Data Link

Routing

Network

Conversion to bits

9. What feature of TCP is illustrated below?

Sender
1 2

3

4

Receiver
5

6

1

2

3

Send 1
Send 2
Send 3
ACK 2
Send 4
Send 5

Connection lost!

Send 6
ACK 5
Send 5
ACK 7

A. flow control
B. UDP handshake
C. TCP handshake
D. reliable delivery

4

5

6

Chapter 1

38

u

Internetworking

10. Which of the following is an example of a routed protocol?
A. EIGRP
B. IP
C. OSPF
D. BGP
11. Which of the following is NOT a function carried out on the Application layer of the

OSI model?
A. email
B. data translation and code formatting
C. file transfers
D. client/server processes
12. Which of the following layers of the OSI model was later subdivided into two layers?
A. Presentation
B. Transport
C. Data Link
D. Physical
13. What feature of TCP is illustrated below?
Sender

Receiver

Send 1
Send 2
Send 3
ACK 4
Send 4

A. flow control
B. windowing
C. TCP handshake
D. reliable delivery

Review Questions

39

14. An example of a device that operates on the physical layer is a ____________.
A. Hub
B. Switch
C. Router
D. Bridge
15. Which of the following is NOT a benefit of using a reference model?
A. divides the network communication process into smaller and simpler components
B. encourages industry standardization
C. enforces consistency across vendors
D. allows various types of network hardware and software to communicate
16. Which of the following statements is not true with regard to routers?
A. They forward broadcasts by default
B. They can filter the network based on Network layer information
C. They perform path selection
D. They perform packet switching
17. Switches break up _______________ domains and routers break up _____________

domains.
A. broadcast, broadcast
B. collision, collision
C. collision, broadcast
D. broadcast, collision

Chapter 1

40

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Internetworking

18. How many collision domains are present in the diagram below?

Hub

Bridge

Switch

Router

A. eight
B. nine
C. ten
D. eleven
19. Which of the following layers of the OSI model is not involved in defining how the appli-

cations within the end stations will communicate with each other as well as with users?
A. Transport
B. Application
C. Presentation
D. Session
20. Which if the following is the ONLY device that operates at all layers of the OSI model?
A. Network host
B. Switch
C. Router
D. Bridge

Chapter

2

Ethernet Networking
and Data
Encapsulation
The following ICND1 exam topics
are covered in this chapter:
11 Operation of IP Data Networks
■■

Recognize the purpose and functions of various network
devices such as Routers, Switches, Bridges and Hubs.

■■

Select the components required to meet a given network
specification.

■■

Predict the data flow between two hosts across a network.

■■

Identify the appropriate media, cables, ports, and connectors
to connect Cisco network devices to other network devices
and hosts in a LAN

11 LAN Switching Technologies
■■

Determine the technology and media access control method
for Ethernet networks

■■

Identify basic switching concepts and the operation of
Cisco switches.
■■

Collision Domains

■■

Broadcast Domains

Before we begin exploring a set of key foundational topics like
the TCP/IP DoD model, IP addressing, subnetting, and routing
in the upcoming chapters, I really want you to grasp the big
picture of LANs conceptually. The role Ethernet plays in today’s networks as well as what
Media Access Control (MAC) addresses are and how they are used are two more critical
networking basics you’ll want a solid understanding of as well.
We’ll cover these important subjects and more in this chapter, beginning with Ethernet
basics and the way MAC addresses are used on an Ethernet LAN, and then we’ll focus in
on the actual protocols used with Ethernet at the Data Link layer. To round out this discussion, you’ll also learn about some very important Ethernet specifications.
You know by now that there are a whole bunch of different devices specified at the various layers of the OSI model and that it’s essential to be really familiar with the many types
of cables and connectors employed to hook them up to the network correctly. I’ll review the
types of cabling used with Cisco devices in this chapter, demonstrate how to connect to a
router or switch, plus show you how to connect a router or switch via a console connection.
I’ll also introduce you to a vital process of encoding data as it makes its way down the
OSI stack known as encapsulation.
I’m not nagging at all here—okay, maybe just a little, but promise that you’ll actually work
through the four written labs and 20 review questions I added to the end of this chapter just
for you. You’ll be so happy you did because they’re written strategically to make sure that all
the important material covered in this chapter gets locked in, vault-tight into your memory.
So don’t skip them!
To find up-to-the minute updates for this chapter, please see
www.lammle.com/forum or the book’s web page at www.sybex.com.

Ethernet Networks in Review
Ethernet is a contention-based media access method that allows all hosts on a network
to share the same link’s bandwidth. Some reasons it’s so popular are that Ethernet is
really pretty simple to implement and it makes troubleshooting fairly straightforward as
well. Ethernet is so readily scalable, meaning that it eases the process of integrating new

Ethernet Networks in Review

43

technologies into an existing network infrastructure, like upgrading from Fast Ethernet
to Gigabit Ethernet.
Ethernet uses both Data Link and Physical layer specifications, so you’ll be presented with
information relative to both layers, which you’ll need to effectively implement, troubleshoot,
and maintain an Ethernet network.

Collision Domain
In Chapter 1, “Internetworking,” you learned that the Ethernet term collision domain
refers to a network scenario wherein one device sends a frame out on a physical network
segment forcing every other device on the same segment to pay attention to it. This is bad
because if two devices on a single physical segment just happen to transmit simultaneously,
it will cause a collision and require these devices to retransmit. Think of a collision event as
a situation where each device’s digital signals totally interfere with one another on the wire.
Figure 2.1 shows an old, legacy network that’s a single collision domain where only one
host can transmit at a time.
F ig u re 2 .1

Legacy collision domain design

One broadcast domain

Hub

Hub

One collision domain

The hosts connected to each hub are in the same collision domain, so if one of them
transmits, all the others must take the time to listen for and read the digital signal. It is easy
to see how collisions can be a serious drag on network performance, so I’ll show you how
to strategically avoid them soon!
Okay—take another look at the network pictured in Figure 2.1. True, it has only one
collision domain, but worse, it’s also a single broadcast domain—what a mess! Let’s check
out an example, in Figure 2.2, of a typical network design still used today and see if it’s
any better.

44

Chapter 2

F ig u re 2 . 2

u

Ethernet Networking and Data Encapsulation

A typical network you’d see today
Each connection on a switch creates a separate collision domain.
S1

S2

One broadcast domain by default

Because each port off a switch is a single collision domain, we gain more bandwidth for
users, which is a great start. But switches don’t break up broadcast domains by default, so
this is still only one broadcast domain, which is not so good. This can work in a really small
network, but to expand it at all, we would need to break up the network into smaller broadcast domains or our users won’t get enough bandwidth! And you’re probably wondering
about that device in the lower-right corner, right? Well, that’s a wireless access point, which is
sometimes referred as an AP (which stands for access point). It’s a wireless device that allows
hosts to connect wirelessly using the IEEE 802.11 specification and I added it to the figure to
demonstrate how these devices can be used to extend a collision domain. But still, understand
that APs don’t actually segment the network, they only extend them, meaning our LAN just
got a lot bigger, with an unknown amount of hosts that are all still part of one measly broadcast domain! This clearly demonstrates why understanding exactly what a broadcast domain
is, is so important, and now is a great time to talk about them in detail.

Broadcast Domain
Let me start by giving you the formal definition: broadcast domain refers to a group of
devices on a specific network segment that hear all the broadcasts sent out on that specific
network segment.
But even though a broadcast domain is usually a boundary delimited by physical media
like switches and routers, it can also refer to a logical division of a network segment, where
all hosts can communicate via a Data Link layer, hardware address broadcast.
Figure 2.3 shows how a router would create a broadcast domain boundary.
Here you can see there are two router interfaces giving us two broadcast domains, and I
count 10 switch segments, meaning we’ve got 10 collision domains.
The design depicted in Figure 2.3 is still in use today, and routers will be around
for a long time, but in the latest, modern switched networks, it’s important to create
small broadcast domains. We achieve this by building virtual LANs (VLANs) within

Ethernet Networks in Review

45

our switched networks, which I’ll demonstrate shortly. Without employing VLANs in
today’s switched environments, there wouldn’t be much bandwidth available to individual
users. Switches break up collision domains with each port, which is awesome, but they’re
still only one broadcast domain by default! It’s also one more reason why it’s extremely
important to design our networks very carefully.
F ig u re 2 . 3

A router creates broadcast domain boundaries.

R1
S1

S2

Two broadcast domains. How many collision domains do you see?

And key to carefully planning your network design is never to allow broadcast domains
to grow too large and get out of control. Both collision and broadcast domains can easily be
controlled with routers and VLANs, so there’s just no excuse to allow user bandwidth to slow
to a painful crawl when there are plenty of tools in your arsenal to prevent the suffering!
An important reason for this book’s existence is to ensure that you really get the foundational basics of Cisco networks nailed down so you can affectively design, implement, configure, troubleshoot, and even dazzle colleagues and superiors with elegant designs that lavish
your users with all the bandwidth their hearts could possibly desire.
To make it to the top of that mountain, you need more than just the basic story, so let’s
move on to explore the collision detection mechanism used in half-duplex Ethernet.

CSMA/CD
Ethernet networking uses a protocol called Carrier Sense Multiple Access with Collision
Detection (CSMA/CD), which helps devices share the bandwidth evenly while preventing
two devices from transmitting simultaneously on the same network medium. CSMA/CD
was actually created to overcome the problem of the collisions that occur when packets
are transmitted from different nodes at the same time. And trust me—good collision management is crucial, because when a node transmits in a CSMA/CD network, all the other
nodes on the network receive and examine that transmission. Only switches and routers
can affectively prevent a transmission from propagating throughout the entire network!
So, how does the CSMA/CD protocol work? Let’s start by taking a look at Figure 2.4.

46

Chapter 2

F ig u re 2 . 4

u

Ethernet Networking and Data Encapsulation

CSMA/CD
A

B

C

D

A

B

C

D

A

B

C

D

C

D

Collision
A

B

Jam Jam Jam Jam Jam Jam Jam Jam

When a host wants to transmit over the network, it first checks for the presence of a
digital signal on the wire. If all is clear and no other host is transmitting, the host will then
proceed with its transmission.
But it doesn’t stop there. The transmitting host constantly monitors the wire to make
sure no other hosts begin transmitting. If the host detects another signal on the wire, it
sends out an extended jam signal that causes all nodes on the segment to stop sending
data—think busy signal.
The nodes respond to that jam signal by waiting a bit before attempting to transmit
again. Backoff algorithms determine when the colliding stations can retransmit. If collisions keep occurring after 15 tries, the nodes attempting to transmit will then time out.
Half-duplex can be pretty messy!
When a collision occurs on an Ethernet LAN, the following happens:
1. A jam signal informs all devices that a collision occurred.
2. The collision invokes a random backoff algorithm.
3. Each device on the Ethernet segment stops transmitting for a short time until its back-

off timer expires.
4. All hosts have equal priority to transmit after the timers have expired.

Ethernet Networks in Review

47

The ugly effects of having a CSMA/CD network sustain heavy collisions are delay, low
throughput, and congestion.
Backoff on an Ethernet network is the retransmission delay that’s enforced
when a collision occurs. When that happens, a host will resume transmission only after the forced time delay has expired. Keep in mind that after
the backoff has elapsed, all stations have equal priority to transmit data.

At this point, let’s take a minute to talk about Ethernet in detail at both the Data Link
layer (layer 2) and the Physical layer (layer 1).

Half- and Full-Duplex Ethernet
Half-duplex Ethernet is defined in the original IEEE 802.3 Ethernet specification, which
differs a bit from how Cisco describes things. Cisco says Ethernet uses only one wire pair
with a digital signal running in both directions on the wire. Even though the IEEE specifications discuss the half-duplex process somewhat differently, it’s not actually a full-blown
technical disagreement. Cisco is really just talking about a general sense of what’s happening with Ethernet.
Half-duplex also uses the CSMA/CD protocol I just discussed to help prevent collisions
and to permit retransmitting if one occurs. If a hub is attached to a switch, it must operate
in half-duplex mode because the end stations must be able to detect collisions. Figure 2.5
shows a network with four hosts connected to a hub.
F ig u re 2 . 5

Half-duplex example
Hub

Collision

The problem here is that we can only run half-duplex, and if two hosts communicate at
the same time there will be a collision. Also, half-duplex Ethernet is only about 30 to 40 percent efficient because a large 100Base-T network will usually only give you 30 to 40 Mbps,
at most, due to overhead.
But full-duplex Ethernet uses two pairs of wires at the same time instead of a single
wire pair like half-duplex. And full-duplex uses a point-to-point connection between the
transmitter of the transmitting device and the receiver of the receiving device. This means
that full-duplex data transfers happen a lot faster when compared to half-duplex transfers.

48

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Ethernet Networking and Data Encapsulation

Also, because the transmitted data is sent on a different set of wires than the received data,
collisions won’t happen. Figure 2.6 shows four hosts connected to a switch, plus a hub, and
definitely try not to use hubs if you can help it!
F ig u re 2 . 6

Full-duplex example
Switch

Half-duplex port

Hub

Collision

Theoretically all hosts connected to the switch in Figure 2.6 can communicate at the
same time because they can run full-duplex. Just keep in mind that the switch port connecting to the hub as well as the hosts connecting to that hub must run at half-duplex.
The reason you don’t need to worry about collisions is because now it’s like a freeway
with multiple lanes instead of the single-lane road provided by half-duplex. Full-duplex
Ethernet is supposed to offer 100-percent efficiency in both directions—for example, you
can get 20 Mbps with a 10 Mbps Ethernet running full-duplex, or 200 Mbps for Fast
Ethernet. But this rate is known as an aggregate rate, which translates as “you’re supposed
to get” 100 percent efficiency. No guarantees, in networking as in life!
You can use full-duplex Ethernet in at least the following six situations:
uu

With a connection from a switch to a host

uu

With a connection from a switch to a switch

uu

With a connection from a host to a host

uu

With a connection from a switch to a router

uu

With a connection from a router to a router

uu

With a connection from a router to a host
Full-duplex Ethernet requires a point-to-point connection when only two
nodes are present. You can run full-duplex with just about any device
except a hub.

Now this may be a little confusing because this begs the question that if it’s capable of
all that speed, why wouldn’t it actually deliver? Well, when a full-duplex Ethernet port is
powered on, it first connects to the remote end and then negotiates with the other end of the
Fast Ethernet link. This is called an auto-detect mechanism. This mechanism first decides on
the exchange capability, which means it checks to see if it can run at 10, 100, or even 1000
Mbps. It then checks to see if it can run full-duplex, and if it can’t, it will run half-duplex.

Ethernet Networks in Review

49

Remember that half-duplex Ethernet shares a collision domain and
provides a lower effective throughput than full-duplex Ethernet, which
typically has a private per-port collision domain plus a higher effective
throughput.

Last, remember these important points:
uu

There are no collisions in full-duplex mode.

uu

A dedicated switch port is required for each full-duplex node.

uu

uu

The host network card and the switch port must be capable of operating in fullduplex mode.
The default behavior of 10Base-T and 100Base-T hosts is 10 Mbps half-duplex if the
autodetect mechanism fails, so it is always good practice to set the speed and duplex of
each port on a switch if you can.
Now let’s take a look at how Ethernet works at the Data Link layer.

Ethernet at the Data Link Layer
Ethernet at the Data Link layer is responsible for Ethernet addressing, commonly referred to
as MAC or hardware addressing. Ethernet is also responsible for framing packets received
from the Network layer and preparing them for transmission on the local network through
the Ethernet contention-based media access method.

Ethernet Addressing
Here’s where we get into how Ethernet addressing works. It uses the Media Access
Control (MAC) address burned into each and every Ethernet network interface card
(NIC). The MAC, or hardware, address is a 48-bit (6-byte) address written in a hexadecimal format.
Figure 2.7 shows the 48-bit MAC addresses and how the bits are divided.
F ig u re 2 . 7

Ethernet addressing using MAC addresses
24 bits

47

46

I/G

G/L

24 bits

Organizationally Unique
Identifier (OUI)
(Assigned by IEEE)

Vendor assigned

Example: 0000.0c12.3456

The organizationally unique identifier (OUI) is assigned by the IEEE to an organization.
It’s composed of 24 bits, or 3 bytes, and it in turn assigns a globally administered address
also made up of 24 bits, or 3 bytes, that’s supposedly unique to each and every adapter an

50

Chapter 2

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Ethernet Networking and Data Encapsulation

organization manufactures. Surprisingly, there’s no guarantee when it comes to that unique
claim! Okay, now look closely at the figure. The high-order bit is the Individual/Group (I/G)
bit. When it has a value of 0, we can assume that the address is the MAC address of a device
and that it may well appear in the source portion of the MAC header. When it’s a 1, we can
assume that the address represents either a broadcast or multicast address in Ethernet.
The next bit is the global/local bit, sometimes called the G/L bit or U/L bit, where U
means universal. When set to 0, this bit represents a globally administered address, as
assigned by the IEEE, but when it’s a 1, it represents a locally governed and administered
address. The low-order 24 bits of an Ethernet address represent a locally administered or
manufacturer-assigned code. This portion commonly starts with 24 0s for the first card
made and continues in order until there are 24 1s for the last (16,777,216th) card made.
You’ll find that many manufacturers use these same six hex digits as the last six characters
of their serial number on the same card.
Let’s stop for a minute and go over some addressing schemes important in the
Ethernet world.

Binary to Decimal and Hexadecimal Conversion
Before we get into working with the TCP/IP protocol and IP addressing, which we’ll do in
Chapter 3, “TCP/IP,” it’s really important for you to truly grasp the differences between
binary, decimal, and hexadecimal numbers and how to convert one format into the other.
We’ll start with binary numbering, which is really pretty simple. The digits used are
limited to either a 1 or a 0, and each digit is called a bit, which is short for binary digit.
Typically, you group either 4 or 8 bits together, with these being referred to as a nibble
and a byte, respectively.
The interesting thing about binary numbering is how the value is represented in a decimal
format—the typical decimal format being the base-10 number scheme that we’ve all used
since kindergarten. The binary numbers are placed in a value spot, starting at the right and
moving left, with each spot having double the value of the previous spot.
Table 2.1 shows the decimal values of each bit location in a nibble and a byte.
Remember, a nibble is 4 bits and a byte is 8 bits.
Table 2 .1   Binary values
Nibble Values

Byte Values

8421

128 64 32 16 8 4 2 1

What all this means is that if a one digit (1) is placed in a value spot, then the nibble or byte
takes on that decimal value and adds it to any other value spots that have a 1. If a zero (0) is
placed in a bit spot, you don’t count that value.
Let me clarify this a little. If we have a 1 placed in each spot of our nibble, we would then
add up 8 + 4 + 2 + 1 to give us a maximum value of 15. Another example for our nibble
values would be 1001, meaning that the 8 bit and the 1 bit are turned on, which equals a

Ethernet Networks in Review

51

decimal value of 9. If we have a nibble binary value of 0110, then our decimal value would be
6, because the 4 and 2 bits are turned on.
But the byte decimal values can add up to a number that’s significantly higher than 15.
This is how: If we counted every bit as a one (1), then the byte binary value would look like
the following example because, remember, 8 bits equal a byte:
11111111
We would then count up every bit spot because each is turned on. It would look like this,
which demonstrates the maximum value of a byte:
128 + 64 + 32 + 16 + 8 + 4 + 2 + 1 = 255
There are plenty of other decimal values that a binary number can equal. Let’s work
through a few examples:
10010110
Which bits are on? The 128, 16, 4, and 2 bits are on, so we’ll just add them up: 128 + 16
+ 4 + 2 = 150.
01101100
Which bits are on? The 64, 32, 8, and 4 bits are on, so we just need to add them up:
64 + 32 + 8 + 4 = 108.
11101000
Which bits are on? The 128, 64, 32, and 8 bits are on, so just add the values up: 128 +
64 + 32 + 8 = 232.
I highly recommend that you memorize Table 2.2 before braving the IP sections in
Chapter 3, “TCP/IP,” and Chapter 4, “Easy Subnetting”!
Table 2 . 2    Binary to decimal memorization chart
Binary Value

Decimal Value

10000000

128

11000000

192

11100000

224

11110000

240

11111000

248

11111100

252

11111110

254

11111111

255

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Hexadecimal addressing is completely different than binary or decimal—it’s converted
by reading nibbles, not bytes. By using a nibble, we can convert these bits to hex pretty
simply. First, understand that the hexadecimal addressing scheme uses only the characters
0 through 9. Because the numbers 10, 11, 12, and so on can’t be used (because they are
two-digit numbers), the letters A, B, C, D, E, and F are used instead to represent 10, 11,
12, 13, 14, and 15, respectively.
Hex is short for hexadecimal, which is a numbering system that uses the
first six letters of the alphabet, A through F, to extend beyond the available
10 characters in the decimal system. These values are not case sensitive.

Table 2.3 shows both the binary value and the decimal value for each hexadecimal digit.
Table 2 . 3    Hex to binary to decimal chart
Hexadecimal Value

Binary Value

Decimal Value

0

0000

0

1

0001

1

2

0010

2

3

0011

3

4

0100

4

5

0101

5

6

0110

6

7

0111

7

8

1000

8

9

1001

9

A

1010

10

B

1011

11

C

1100

12

D

1101

13

Ethernet Networks in Review

Hexadecimal Value

Binary Value

Decimal Value

E

1110

14

F

1111

15

53

Did you notice that the first 10 hexadecimal digits (0–9) are the same value as the decimal
values? If not, look again because this handy fact makes those values super easy to convert!
Okay, now suppose you have something like this: 0x6A. This is important because sometimes Cisco likes to put 0x in front of characters so you know that they are a hex value. It
doesn’t have any other special meaning. So what are the binary and decimal values? All you
have to remember is that each hex character is one nibble and that two hex characters joined
together make a byte. To figure out the binary value, put the hex characters into two nibbles
and then join them together into a byte. 6 = 0110; A, which is 10 in hex = 1010; so the complete byte would be 01101010.
To convert from binary to hex, just take the byte and break it into nibbles. Let me
clarify this.
Say you have the binary number 01010101. First, break it into nibbles—0101 and
0101—with the value of each nibble being 5 since the 1 and 4 bits are on. This makes the
hex answer 0x55. And in decimal format, the binary number is 01010101, which converts
to 64 + 16 + 4 + 1 = 85.
Here’s another binary number:
11001100
Your answer would be 1100 = 12 and 1100 = 12, so therefore, it’s converted to CC in hex.
The decimal conversion answer would be 128 + 64 + 8 + 4 = 204.
One more example, then we need to get working on the Physical layer. Suppose you had
the following binary number:
10110101
The hex answer would be 0xB5, since 1011 converts to B and 0101 converts to 5 in hex
value. The decimal equivalent is 128 + 32 + 16 + 4 + 1 = 181.
Make sure you check out Written Lab 2.1 for more practice with binary/
decimal/hex conversion!

Ethernet Frames
The Data Link layer is responsible for combining bits into bytes and bytes into frames. Frames
are used at the Data Link layer to encapsulate packets handed down from the Network layer
for transmission on a type of media access.

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The function of Ethernet stations is to pass data frames between each other using a
group of bits known as a MAC frame format. This provides error detection from a cyclic
redundancy check (CRC). But remember—this is error detection, not error correction. An
example of a typical Ethernet frame used today is shown in Figure 2.8.
F ig u re 2 . 8

Typical Ethernet frame format
Ethernet_II

Preamble
7 bytes

SFD
1 byte

Destination
6 bytes

Source
6 bytes

Type
2 bytes

Data and Pad
46 – 1500 bytes

FCS
4 bytes

Packet

Encapsulating a frame within a different type of frame is called tunneling.

Following are the details of the various fields in the typical Ethernet frame type:
Preamble An alternating 1,0 pattern provides a 5 MHz clock at the start of each packet,
which allows the receiving devices to lock the incoming bit stream.
Start Frame Delimiter (SFD)/Synch The preamble is seven octets and the SFD is one octet
(synch). The SFD is 10101011, where the last pair of 1s allows the receiver to come into the
alternating 1,0 pattern somewhere in the middle and still sync up to detect the beginning of
the data.
Destination Address (DA) This transmits a 48-bit value using the least significant bit
(LSB) first. The DA is used by receiving stations to determine whether an incoming packet
is addressed to a particular node. The destination address can be an individual address or a
broadcast or multicast MAC address. Remember that a broadcast is all 1s—all Fs in hex—
and is sent to all devices. A multicast is sent only to a similar subset of nodes on a network.
Source Address (SA) The SA is a 48-bit MAC address used to identify the transmitting
device, and it uses the least significant bit first. Broadcast and multicast address formats are
illegal within the SA field.
Length or Type 802.3 uses a Length field, but the Ethernet_II frame uses a Type field to
identify the Network layer protocol. The old, original 802.3 cannot identify the upper-layer
protocol and must be used with a proprietary LAN—IPX, for example.
Data This is a packet sent down to the Data Link layer from the Network layer. The size
can vary from 46 to 1,500 bytes.

Ethernet Networks in Review

55

Frame Check Sequence (FCS) FCS is a field at the end of the frame that’s used to store the
cyclic redundancy check (CRC) answer. The CRC is a mathematical algorithm that’s run
when each frame is built based on the data in the frame. When a receiving host receives the
frame and runs the CRC, the answer should be the same. If not, the frame is discarded,
assuming errors have occurred.
Let’s pause here for a minute and take a look at some frames caught on my trusty network analyzer. You can see that the frame below has only three fields: Destination, Source,
and Type, which is shown as Protocol Type on this particular analyzer:
Destination:
00:60:f5:00:1f:27
Source:
00:60:f5:00:1f:2c
Protocol Type: 08-00 IP

This is an Ethernet_II frame. Notice that the Type field is IP, or 08-00, mostly just
referred to as 0x800 in hexadecimal.
The next frame has the same fields, so it must be an Ethernet_II frame as well:
Destination:
ff:ff:ff:ff:ff:ff Ethernet Broadcast
Source:
02:07:01:22:de:a4
Protocol Type: 08-00 IP

Did you notice that this frame was a broadcast? You can tell because the destination
hardware address is all 1s in binary, or all Fs in hexadecimal.
Let’s take a look at one more Ethernet_II frame. I’ll talk about this next example again
when we use IPv6 in Chapter 14, “IPv6 Routing,” but you can see that the Ethernet frame is
the same Ethernet_II frame used with the IPv4 routed protocol. The Type field has 0x86dd
when the frame is carrying IPv6 data, and when we have IPv4 data, the frame uses 0x0800
in the protocol field:
Destination: IPv6-Neighbor-Discovery_00:01:00:03 (33:33:00:01:00:03)
Source: Aopen_3e:7f:dd (00:01:80:3e:7f:dd)
Type: IPv6 (0x86dd)

This is the beauty of the Ethernet_II frame. Because of the Type field, we can run any
Network layer routed protocol and the frame will carry the data because it can identify
the Network layer protocol!

Ethernet at the Physical Layer
Ethernet was first implemented by a group called DIX, which stands for Digital, Intel, and
Xerox. They created and implemented the first Ethernet LAN specification, which the IEEE
used to create the IEEE 802.3 committee. This was a 10 Mbps network that ran on coax
and then eventually twisted-pair and fiber physical media.

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from CBT
Nuggets.

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The IEEE extended the 802.3 committee to three new committees known as 802.3u
(Fast Ethernet), 802.3ab (Gigabit Ethernet on category 5) and then finally one more,
802.3ae (10 Gbps over fiber and coax). There are more standards evolving almost daily,
such as the new 100 Gbps Ethernet (802.3ba)!
When designing your LAN, it’s really important to understand the different types of
Ethernet media available to you. Sure, it would be great to run Gigabit Ethernet to each
desktop and 10 Gbps between switches, but you would need to figure out how to justify the
cost of that network today! However, if you mix and match the different types of Ethernet
media methods currently available, you can come up with a cost-effective network solution
that works really great.
The EIA/TIA (Electronic Industries Alliance and the newer Telecommunications
Industry Association) is the standards body that creates the Physical layer specifications
for Ethernet. The EIA/TIA specifies that Ethernet use a registered jack (RJ) connector on
unshielded twisted-pair (UTP) cabling (RJ45). But the industry is moving toward simply
calling this an 8-pin modular connector.
Every Ethernet cable type that’s specified by the EIA/TIA has inherent attenuation, which is
defined as the loss of signal strength as it travels the length of a cable and is measured in decibels (dB). The cabling used in corporate and home markets is measured in categories. A higherquality cable will have a higher-rated category and lower attenuation. For example, category 5
is better than category 3 because category 5 cables have more wire twists per foot and therefore
less crosstalk. Crosstalk is the unwanted signal interference from adjacent pairs in the cable.
Here is a list of some of the most common IEEE Ethernet standards, starting with
10 Mbps Ethernet:
10Base-T (IEEE 802.3) 10 Mbps using category 3 unshielded twisted pair (UTP) wiring
for runs up to 100 meters. Unlike with the 10Base-2 and 10Base-5 networks, each device
must connect into a hub or switch, and you can have only one host per segment or wire.
It uses an RJ45 connector (8-pin modular connector) with a physical star topology and a
logical bus.
100Base-TX (IEEE 802.3u) 100Base-TX, most commonly known as Fast Ethernet, uses
EIA/TIA category 5, 5E, or 6 UTP two-pair wiring. One user per segment; up to 100 meters
long. It uses an RJ45 connector with a physical star topology and a logical bus.
100Base-FX (IEEE 802.3u) Uses fiber cabling 62.5/125-micron multimode fiber. Pointto-point topology; up to 412 meters long. It uses ST and SC connectors, which are mediainterface connectors.
1000Base-CX (IEEE 802.3z) Copper twisted-pair, called twinax, is a balanced coaxial
pair that can run only up to 25 meters and uses a special 9-pin connector known as the High
Speed Serial Data Connector (HSSDC). This is used in Cisco’s new Data Center technologies.
1000Base-T (IEEE 802.3ab)
up to 1 Gbps.

Category 5, four-pair UTP wiring up to 100 meters long and

Ethernet Networks in Review

57

1000Base-SX (IEEE 802.3z) The implementation of 1 Gigabit Ethernet running over
multimode fiber-optic cable instead of copper twisted-pair cable, using short wavelength
laser. Multimode fiber (MMF) using 62.5- and 50-micron core; uses an 850 nanometer
(nm) laser and can go up to 220 meters with 62.5-micron, 550 meters with 50-micron.
1000Base-LX (IEEE 802.3z) Single-mode fiber that uses a 9-micron core and 1300 nm
laser and can go from 3 kilometers up to 10 kilometers.
1000Base-ZX (Cisco standard) 1000BaseZX, or 1000Base-ZX, is a Cisco specified standard for Gigabit Ethernet communication. 1000BaseZX operates on ordinary single-mode
fiber-optic links with spans up to 43.5 miles (70 km).
10GBase-T (802.3.an) 10GBase-T is a standard proposed by the IEEE 802.3an committee
to provide 10 Gbps connections over conventional UTP cables, (category 5e, 6, or 7 cables).
10GBase-T allows the conventional RJ45 used for Ethernet LANs and can support signal
transmission at the full 100-meter distance specified for LAN wiring.
If you want to implement a network medium that is not susceptible to electromagnetic interference (EMI), fiber-optic cable provides a more secure,
long-distance cable that is not susceptible to EMI at high speeds.

Armed with the basics covered so far in this chapter, you’re equipped to go to the next
level and put Ethernet to work using various Ethernet cabling.

Interference or Host Distance Issue?
Quite a few years ago, I was consulting at a very large aerospace company in the Los
Angeles area. In the very busy warehouse, they had hundreds of hosts provide many
different services to the various departments working in that area.
However, a small group of hosts have been experiencing intermittent outages that no one
could explain since most hosts in the same area have no problems whatsoever. So I decided
to take a crack at this problem and see what I could find.
First, I traced the backbone connection from the main switch to multiple switches in
the warehouse area. Assuming that the hosts with the issues were connected to the
same switch, I traced each cable, and much to my surprise they were connected to
various switches! Now my interest really peaked because the simplest issue had been
eliminated right off the bat. It wasn’t a simple switch problem!

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I continued to trace each cable one-by-one, and this is what I found:
Backbone area

Warehouse area

Intermittent
PC

Working
PC

Working
PC

As I drew this network out, I noticed that they had many repeaters in place, which isn’t a
cause for immediate suspicion since bandwidth was not their biggest requirement here.
So I looked deeper still. At this point, I decided to measure the distance of one of the
intermittent hosts connecting to their hub/repeater.
This is what I measured. Can you see the problem?
Backbone area

75 meters
Warehouse area
115 meters

90 meters

Intermittent
PC

Working
PC

Working
PC

Ethernet Cabling

59

Having a hub or repeater in your network isn’t a problem, unless you need better bandwidth (which they didn’t in this case), but the distance was! It’s not always easy to tell
how far away a host is from their connection in an extremely large area, so these hosts
ended up having a connection past the 100-meter Ethernet specification which created
a problem for the hosts not cabled correctly. Understand that this didn’t stop the hosts
from completely working, but the workers felt the hosts stopped working when they
were at their most stressful point of the day. Sure, that makes sense, because whenever
my host stops working, that becomes my most stressful part of the day!

Ethernet Cabling
A discussion about Ethernet cabling is an important one, especially if you are planning on
taking the Cisco exams. You need to really understand the following three types of cables:
uu

Straight-through cable

uu

Crossover cable

uu

Rolled cable

We will look at each in the following sections, but first, let’s take a look at the most
common Ethernet cable used today, the category 5 Enhanced Unshielded Twisted Pair
(UTP), shown in Figure 2.9.
F ig u re 2 . 9

Category 5 Enhanced UTP cable

The category 5 Enhanced UTP cable can handle speeds up to a gigabit with a distance
of up to 100 meters. Typically we’d use this cable for 100 Mbps and category 6 for a gigabit,
but the category 5 Enhanced is rated for gigabit speeds and category 6 is rated for 10 Gbps!

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Straight-through Cable
The straight-through cable is used to connect the following devices:
uu

Host to switch or hub

uu

Router to switch or hub

Four wires are used in straight-through cable to connect Ethernet devices. It’s relatively
simple to create this type, and Figure 2.10 shows the four wires used in a straight-through
Ethernet cable.
F ig u re 2 .1 0

Straight-through Ethernet cable

1
2
3
4
5
6
7
8

Transmit on pins 1 & 2
Receive on pins 3 & 6

1
2
3
4
5
6
7
8

Receive on pins 1 & 2
Transmit on pins 3 & 6

Notice that only pins 1, 2, 3, and 6 are used. Just connect 1 to 1, 2 to 2, 3 to 3, and 6
to 6 and you’ll be up and networking in no time. However, remember that this would be a
10/100 Mbps Ethernet-only cable and wouldn’t work with gigabit, voice, or other LAN or
WAN technology.

Crossover Cable
The crossover cable can be used to connect the following devices:
uu

Switch to switch

uu

Hub to hub

uu

Host to host

uu

Hub to switch

uu

Router direct to host

uu

Router to router

The same four wires used in the straight-through cable are used in this cable—we just
connect different pins together. Figure 2.11 shows how the four wires are used in a crossover Ethernet cable.

Ethernet Cabling

F ig u re 2 .11

61

Crossover Ethernet cable

1
2
3
4
5
6
7
8

1
2
3
4
5
6
7
8

Receive on pins 1 & 2

Transmit on pins 3 & 6

Notice that instead of connecting 1 to 1, 2 to 2, and so on, here we connect pins 1 to 3
and 2 to 6 on each side of the cable. Figure 2.12 shows some typical uses of straight-through
and crossover cables.
F ig u re 2 .1 2

Typical uses for straight-through and cross-over Ethernet cables

Crossover cable
Fa0/1

S1

Fa0/1

R1

Fa0/0

R1

Fa0/0

Straight-through cable
Fa0/1

S2

Fa0/1
Fa0/0

R2

R1

Fa0/0

S1

S1

The crossover examples in Figure 2.12 are switch port to switch port, router Ethernet port
to router Ethernet port, and PC Ethernet to router Ethernet port. For the straight-through
examples I used PC Ethernet to switch port and router Ethernet port to switch port.
It’s very possible to connect a straight-through cable between two switches,
and it will start working because of autodetect mechanisms called automdix. But be advised that the CCNA objectives do not typically consider
autodetect mechanisms valid between devices!

UTP Gigabit Wiring (1000Base-T)
In the previous examples of 10Base-T and 100Base-T UTP wiring, only two wire pairs were
used, but that is not good enough for Gigabit UTP transmission.

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1000Base-T UTP wiring (Figure 2.13) requires four wire pairs and uses more advanced
electronics so that each and every pair in the cable can transmit simultaneously. Even so,
gigabit wiring is almost identical to my earlier 10/100 example, except that we’ll use the
other two pairs in the cable.
F ig u re 2 .1 3

UTP Gigabit crossover Ethernet cable

1
2
3
4
5
6
7
8

1
2
3
4
5
6
7
8

For a straight-through cable it’s still 1 to 1, 2 to 2, and so on up to pin 8. And in creating the gigabit crossover cable, you’d still cross 1 to 3 and 2 to 6, but you would add 4 to 7
and 5 to 8—pretty straightforward!

Rolled Cable
Although rolled cable isn’t used to connect any Ethernet connections together, you can use
a rolled Ethernet cable to connect a host EIA-TIA 232 interface to a router console serial
communication (COM) port.
If you have a Cisco router or switch, you would use this cable to connect your PC, Mac,
or a device like an iPad to the Cisco hardware. Eight wires are used in this cable to connect
serial devices, although not all eight are used to send information, just as in Ethernet networking. Figure 2.14 shows the eight wires used in a rolled cable.
F ig u re 2 .1 4

Rolled Ethernet cable

1
2
3
4
5
6
7
8

1
2
3
4
5
6
7
8
RS-232 port

Console port

These are probably the easiest cables to make because you just cut the end off on one side
of a straight-through cable, turn it over, and put it back on—with a new connector, of course!

Ethernet Cabling

63

Okay, once you have the correct cable connected from your PC to the Cisco router or
switch console port, you can start your emulation program such as putty or SecureCRT
to create a console connection and configure the device. Set the configuration as shown in
Figure 2.15.
F ig u re 2 .1 5

Configuring your console emulation program

Notice that Bit Rate is set to 9600, Data Bits to 8, Parity to None, and Flow Control is
set to None. At this point, you can click Connect and press the Enter key and you should be
connected to your Cisco device console port.
Figure 2.16 shows a nice new 2960 switch with two console ports.
F ig u re 2 .1 6

A Cisco 2960 console connections
Console

Notice there are two console connections on this new switch—a typical original RJ45
connection, and the newer mini type-B USB console. Remember that the new USB port supersedes the RJ45 port if you just happen to plug into both at the same time, and the USB port
can have speeds up to 115,200 Kbps, which is awesome if you have to use Xmodem to update
an IOS. I’ve even seen some cables that work on iPhones and iPads and allow them to connect
to these mini USB ports!

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Now that you’ve seen the various RJ45 unshielded twisted-pair (UTP) cables, what type
of cable is used between the switches in Figure 2.17?
F ig u re 2 .17

RJ45 UTP cable question #1
Switch

Switch

?

A

B

In order for host A to ping host B, you need a crossover cable to connect the two switches
together. But what types of cables are used in the network shown in Figure 2.18?
F ig u re 2 .1 8

RJ45 UTP cable question #2
Router

Console

In Figure 2.18, there’s a whole menu of cables in use. For the connection between the
switches, we’d obviously use a crossover cable like we saw in Figure 2.13. The trouble is
that you must understand that we have a console connection that uses a rolled cable. Plus,
the connection from the router to the switch is a straight-through cable, as is true for the
hosts to the switches. Keep in mind that if we had a serial connection, which we don’t, we
would use a V.35 to connect us to a WAN.

Fiber Optic
Fiber-optic cabling has been around for a long time and has some solid standards. The cable
allows for very fast transmission of data, is made of glass (or even plastic!), is very thin, and
works as a waveguide to transmit light between two ends of the fiber. Fiber optics has been
used to go very long distances, as in intercontinental connections, but it is becoming more
and more popular in Ethernet LAN networks due to the fast speeds available and because,
unlike UTP, it’s immune to interference like cross-talk.

Ethernet Cabling

65

Some main components of this cable are the core and the cladding. The core will
hold the light and the cladding confines the light in the core. The tighter the cladding,
the smaller the core, and when the core is small, less light will be sent, but it can go
faster and farther!
In Figure 2.19 you can see that there is a 9-micron core, which is very small and can be
measured against a human hair, which is 50 microns.
F ig u re 2 .1 9

Typical fiber cable
250
Core
125
Cladding

9

Buffer

Dimensions are in um (10 –6 meters). Not to scale.

The cladding is 125 microns, which is actually a fiber standard that allows manufacturers
to make connectors for all fiber cables. The last piece of this cable is the buffer, which is there
to protect the delicate glass.
There are two major types of fiber optics: single-mode and multimode. Figure 2.20
shows the differences between multimode and single-mode fibers.
F ig u re 2 . 2 0

Multimode and single-mode fibers
Cladding
Core

Multi-mode fiber

Cladding
Core

Single-mode fiber

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Single-mode is more expensive, has a tighter cladding, and can go much farther distances
than multimode. The difference comes in the tightness of the cladding, which makes a smaller
core, meaning that only one mode of light will propagate down the fiber. Multimode is looser
and has a larger core so it allows multiple light particles to travel down the glass. These particles have to be put back together at the receiving end, so distance is less than that with singlemode fiber, which allows only very few light particles to travel down the fiber.
There are about 70 different connectors for fiber, and Cisco uses a few different types.
Looking back at Figure 2.16, the two bottom ports are referred to as Small Form-Factor
Pluggable, or SFPs.

Data Encapsulation
When a host transmits data across a network to another device, the data goes through a
process called encapsulation and is wrapped with protocol information at each layer of the
OSI model. Each layer communicates only with its peer layer on the receiving device.
To communicate and exchange information, each layer uses protocol data units (PDUs).
These hold the control information attached to the data at each layer of the model. They are
usually attached to the header in front of the data field but can also be at the trailer, or end,
of it.
Each PDU attaches to the data by encapsulating it at each layer of the OSI model, and
each has a specific name depending on the information provided in each header. This PDU
information is read-only by the peer layer on the receiving device. After its read, it’s stripped
off and the data is then handed to the next layer up.
Figure 2.21 shows the PDUs and how they attach control information to each layer.
This figure demonstrates how the upper-layer user data is converted for transmission on
the network. The data stream is then handed down to the Transport layer, which sets up a
virtual circuit to the receiving device by sending over a synch packet. Next, the data stream
is broken up into smaller pieces, and a Transport layer header is created and attached to the
header of the data field; now the piece of data is called a segment (a PDU). Each segment
can be sequenced so the data stream can be put back together on the receiving side exactly
as it was transmitted.
Each segment is then handed to the Network layer for network addressing and routing
through the internetwork. Logical addressing (for example, IP and IPv6) is used to get each
segment to the correct network. The Network layer protocol adds a control header to the
segment handed down from the Transport layer, and what we have now is called a packet
or datagram. Remember that the Transport and Network layers work together to rebuild
a data stream on a receiving host, but it’s not part of their work to place their PDUs on a
local network segment—which is the only way to get the information to a router or host.
It’s the Data Link layer that’s responsible for taking packets from the Network layer and
placing them on the network medium (cable or wireless). The Data Link layer encapsulates
each packet in a frame, and the frame’s header carries the hardware addresses of the source
and destination hosts. If the destination device is on a remote network, then the frame is

Data Encapsulation

67

sent to a router to be routed through an internetwork. Once it gets to the destination network, a new frame is used to get the packet to the destination host.
F ig u re 2 . 2 1

Data encapsulation

Application
Upper-layer data

Presentation
Session

TCP header

Upper-layer data

Transport

segment

IP header

Data

Network

packet

Data Link

frame

Physical

bits

MAC

LLC

Data

0101110101001000010

FCS

To put this frame on the network, it must first be put into a digital signal. Since a frame
is really a logical group of 1s and 0s, the physical layer is responsible for encoding these digits into a digital signal, which is read by devices on the same local network. The receiving
devices will synchronize on the digital signal and extract (decode) the 1s and 0s from the digital signal. At this point, the devices reconstruct the frames, run a CRC, and then check their
answer against the answer in the frame’s FCS field. If it matches, the packet is pulled from the
frame and what’s left of the frame is discarded. This process is called de-encapsulation. The
packet is handed to the Network layer, where the address is checked. If the address matches,
the segment is pulled from the packet and what’s left of the packet is discarded. The segment
is processed at the Transport layer, which rebuilds the data stream and acknowledges to the
transmitting station that it received each piece. It then happily hands the data stream to the
upper-layer application.
At a transmitting device, the data encapsulation method works like this:
1. User information is converted to data for transmission on the network.
2. Data is converted to segments, and a reliable connection is set up between the trans-

mitting and receiving hosts.
3. Segments are converted to packets or datagrams, and a logical address is placed in the

header so each packet can be routed through an internetwork.
4. Packets or datagrams are converted to frames for transmission on the local network.

Hardware (Ethernet) addresses are used to uniquely identify hosts on a local network segment.
5. Frames are converted to bits, and a digital encoding and clocking scheme is used.

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To explain this in more detail using the layer addressing, I’ll use Figure 2.22.
F ig u re 2 . 2 2

PDU and layer addressing

Segment

Source
port

Destination
port

...

Data

Packet

Source IP

Destination
IP

Protocol

...

Segment

Frame

Destination
MAC

Source
MAC

Ether-Field

Packet

FCS

Bits

1011011100011110000

Remember that a data stream is handed down from the upper layer to the Transport
layer. As technicians, we really don’t care who the data stream comes from because that’s
really a programmer’s problem. Our job is to rebuild the data stream reliably and hand it
to the upper layers on the receiving device.
Before we go further in our discussion of Figure 2.22, let’s discuss port numbers and
make sure you understand them. The Transport layer uses port numbers to define both the
virtual circuit and the upper-layer processes, as you can see from Figure 2.23.
F ig u re 2 . 2 3

Port numbers at the Transport layer
Source
port

Destination
port

SP

DP

1028

23

Used in part to define
the virtual circuit

...

...

Defines upper layer
process or application

Data Encapsulation

69

When using a connection-oriented protocol like TCP, the Transport layer takes the data
stream, makes segments out of it, and establishes a reliable session by creating a virtual circuit. It then sequences (numbers) each segment and uses acknowledgments and flow control. If
you’re using TCP, the virtual circuit is defined by the source and destination port number plus
the source and destination IP address and called a socket. Understand that the host just makes
this up, starting at port number 1024 because 0 through 1023 are reserved for well-known
port numbers. The destination port number defines the upper-layer process or application that
the data stream is handed to when the data stream is reliably rebuilt on the receiving host.
Now that you understand port numbers and how they are used at the Transport layer,
let’s go back to Figure 2.22. Once the Transport layer header information is added to the
piece of data, it becomes a segment that’s handed down to the Network layer along with
the destination IP address. As you know, the destination IP address was handed down from
the upper layers to the Transport layer with the data stream and was identified via name
resolution at the upper layers—probably with DNS.
The Network layer adds a header and adds the logical addressing such as IP addresses
to the front of each segment. Once the header is added to the segment, the PDU is called a
packet. The packet has a protocol field that describes where the segment came from (either
UDP or TCP) so it can hand the segment to the correct protocol at the Transport layer
when it reaches the receiving host.
The Network layer is responsible for finding the destination hardware address that dictates where the packet should be sent on the local network. It does this by using the Address
Resolution Protocol (ARP)—something I’ll talk about more in Chapter 3. IP at the Network
layer looks at the destination IP address and compares that address to its own source IP
address and subnet mask. If it turns out to be a local network request, the hardware address
of the local host is requested via an ARP request. If the packet is destined for a remote host,
IP will look for the IP address of the default gateway (router) instead.
The packet, along with the destination hardware address of either the local host or
default gateway, is then handed down to the Data Link layer. The Data Link layer will add
a header to the front of the packet and the piece of data then becomes a frame. It’s called a
frame because both a header and a trailer are added to the packet, which makes it look like
it’s within bookends—a frame—as shown in Figure 2.22. The frame uses an Ether-Type
field to describe which protocol the packet came from at the Network layer. Now a cyclic
redundancy check is run on the frame, and the answer to the CRC is placed in the Frame
Check Sequence field found in the trailer of the frame.
The frame is now ready to be handed down, one bit at a time, to the Physical layer,
which will use bit-timing rules to encode the data in a digital signal. Every device on the
network segment will receive the digital signal and synchronize with the clock and extract
the 1s and 0s from the digital signal to build a frame. After the frame is rebuilt, a CRC is
run to make sure the frame is in proper order. If everything turns out to be all good, the
hosts will check the destination MAC and IP addresses to see if the frame is for them.
If all this is making your eyes cross and your brain freeze, don’t freak. I’ll be going over
exactly how data is encapsulated and routed through an internetwork later, in Chapter 8,
“IP Routing.”

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The Cisco three-Layer
Hierarchical Model
Most of us were exposed to hierarchy early in life. Anyone with older siblings learned what
it was like to be at the bottom of the hierarchy. Regardless of where you first discovered the
concept of hierarchy, most of us experience it in many aspects of our lives. It’s hierarchy that
helps us understand where things belong, how things fit together, and what functions go
where. It brings order to otherwise complex models. If you want a pay raise, for instance,
hierarchy dictates that you ask your boss, not your subordinate, because that’s the person
whose role it is to grant or deny your request. So basically, understanding hierarchy helps us
discern where we should go to get what we need.
Hierarchy has many of the same benefits in network design that it does in other areas
of life. When used properly, it makes networks more predictable and helps us define which
areas should perform certain functions. Likewise, you can use tools such as access lists at
certain levels in hierarchical networks and avoid them at others.
Let’s face it: Large networks can be extremely complicated, with multiple protocols,
detailed configurations, and diverse technologies. Hierarchy helps us summarize a complex
collection of details into an understandable model, bringing order from the chaos. Then, as
specific configurations are needed, the model dictates the appropriate manner in which to
apply them.
The Cisco hierarchical model can help you design, implement, and maintain a scalable,
reliable, cost-effective hierarchical internetwork. Cisco defines three layers of hierarchy, as
shown in Figure 2.24, each with specific functions.
Each layer has specific responsibilities. Keep in mind that the three layers are logical and
are not necessarily physical devices. Consider the OSI model, another logical hierarchy. Its
seven layers describe functions but not necessarily protocols, right? Sometimes a protocol
maps to more than one layer of the OSI model, and sometimes multiple protocols communicate within a single layer. In the same way, when we build physical implementations of
hierarchical networks, we may have many devices in a single layer, or there may be a single
device performing functions at two layers. Just remember that the definition of the layers is
logical, not physical!
So let’s take a closer look at each of the layers now.

The Core Layer
The core layer is literally the core of the network. At the top of the hierarchy, the core layer
is responsible for transporting large amounts of traffic both reliably and quickly. The only
purpose of the network’s core layer is to switch traffic as fast as possible. The traffic transported across the core is common to a majority of users. But remember that user data is
processed at the distribution layer, which forwards the requests to the core if needed.

The Cisco three-Layer Hierarchical Model

F ig u re 2 . 2 4

71

The Cisco hierarchical model
Core
Backbone

Distribution

Access

Web server

Email server

PC1

PC2

If there’s a failure in the core, every single user can be affected! This is why fault tolerance at this layer is so important. The core is likely to see large volumes of traffic, so speed
and latency are driving concerns here. Given the function of the core, we can now consider
some design specifics. Let’s start with some things we don’t want to do:
uu

uu

uu

Never do anything to slow down traffic. This includes using access lists, routing
between virtual local area networks and implementing packet filtering.
Don’t support workgroup access here.
Avoid expanding the core (e.g., adding routers when the internetwork grows). If performance becomes an issue in the core, give preference to upgrades over expansion.
Here’s a list of things that we want to achieve as we design the core:

uu

uu

uu

Design the core for high reliability. Consider data-link technologies that facilitate
both speed and redundancy, like Gigabit Ethernet with redundant links or even
10 Gigabit Ethernet.
Design with speed in mind. The core should have very little latency.
Select routing protocols with lower convergence times. Fast and redundant data-link
connectivity is no help if your routing tables are shot!

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The Distribution Layer
The distribution layer is sometimes referred to as the workgroup layer and is the communication point between the access layer and the core. The primary functions of the distribution
layer are to provide routing, filtering, and WAN access and to determine how packets can
access the core, if needed. The distribution layer must determine the fastest way that network
service requests are handled—for example, how a file request is forwarded to a server. After
the distribution layer determines the best path, it forwards the request to the core layer if necessary. The core layer then quickly transports the request to the correct service.
The distribution layer is where we want to implement policies for the network because
we are allowed a lot of flexibility in defining network operation here. There are several
things that should generally be handled at the distribution layer:
uu

Routing

uu

Implementing tools (such as access lists), packet filtering, and queuing

uu

Implementing security and network policies, including address translation and firewalls

uu

Redistributing between routing protocols, including static routing

uu

Routing between VLANs and other workgroup support functions

uu

Defining broadcast and multicast domains

Key things to avoid at the distribution layer are those that are limited to functions that
exclusively belong to one of the other layers!

The Access Layer
The access layer controls user and workgroup access to internetwork resources. The access
layer is sometimes referred to as the desktop layer. The network resources most users need
will be available locally because the distribution layer handles any traffic for remote services.
The following are some of the functions to be included at the access layer:
uu

Continued (from distribution layer) use of access control and policies

uu

Creation of separate collision domains (segmentation)

uu

Workgroup connectivity into the distribution layer

Technologies like Gigabit or Fast Ethernet switching are frequently seen in the access layer.
I can’t stress this enough—just because there are three separate levels does not imply
three separate devices! There could be fewer or there could be more. After all, this is a
layered approach.
Visit ccna
.gg/ch2/b
for a
companion
MicroNugget
from CBT
Nuggets.

Exam Essentials

73

Summary
In this chapter, you learned the fundamentals of Ethernet networking, how hosts communicate
on a network. You discovered how CSMA/CD works in an Ethernet half-duplex network.
I also talked about the differences between half- and full-duplex modes, and we discussed
the collision detection mechanism called CSMA/CD.
I described the common Ethernet cable types used in today’s networks in this chapter as
well, and by the way, you’d be wise to study that section really well!
Important enough to not gloss over, this chapter provided an introduction to encapsulation.
Encapsulation is the process of encoding data as it goes down the OSI stack.
Last, I covered the Cisco three-layer hierarchical model. I described in detail the three
layers and how each is used to help design and implement a Cisco internetwork.

Exam Essentials
Describe the operation of Carrier Sense Multiple Access with Collision Detection
(CSMA/CD). CSMA/CD is a protocol that helps devices share the bandwidth evenly
without having two devices transmit at the same time on the network medium. Although
it does not eliminate collisions, it helps to greatly reduce them, which reduces retransmissions, resulting in a more efficient transmission of data for all devices.
Differentiate half-duplex and full-duplex communication and define the requirements to
utilize each method. Full-duplex Ethernet uses two pairs of wires at the same time instead
of one wire pair like half-duplex. Full-duplex allows for sending and receiving at the same
time, using different wires to eliminate collisions, while half-duplex can send or receive but
not at the same time and still can suffer collisions. To use full-duplex, the devices at both
ends of the cable must be capable of and configured to perform full-duplex.
Describe the sections of a MAC address and the information contained in each section.
The MAC, or hardware, address is a 48-bit (6-byte) address written in a hexadecimal format. The first 24 bits, or 3 bytes, are called the organizationally unique identifier (OUI),
which is assigned by the IEEE to the manufacturer of the NIC. The balance of the number
uniquely identifies the NIC.
Identify the binary and hexadecimal equivalent of a decimal number. Any number expressed
in one format can also be expressed in the other two. The ability to perform this conversion is
critical to understanding IP addressing and subnetting. Be sure to go through the written labs
covering binary to decimal to hexadecimal conversion.
Identify the fields in the Data Link portion of an Ethernet frame. The fields in the Data Link
portion of a frame include the preamble, Start Frame Delimiter, destination MAC address,
source MAC address, Length or Type, Data, and Frame Check Sequence.

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Identify the IEEE physical standards for Ethernet cabling. These standards describe the
capabilities and physical characteristics of various cable types and include but are not limited
to 10Base-2, 10Base-5, and 10Base-T.
Differentiate types of Ethernet cabling and identify their proper application. The three
types of cables that can be created from an Ethernet cable are straight-through (to connect
a PC’s or router’s Ethernet interface to a hub or switch), crossover (to connect hub to hub,
hub to switch, switch to switch, or PC to PC), and rolled (for a console connection from a
PC to a router or switch).
Describe the data encapsulation process and the role it plays in packet creation. Data
encapsulation is a process whereby information is added to the frame from each layer of
the OSI model. This is also called packet creation. Each layer communicates only with its
peer layer on the receiving device.
Understand how to connect a console cable from a PC to a router and switch. Take a
rolled cable and connect it from the COM port of the host to the console port of a router.
Start your emulations program such as putty or SecureCRT and set the bits per second to
9600 and flow control to None.
Identify the layers in the Cisco three-layer model and describe the ideal function of each layer.
The three layers in the Cisco hierarchical model are the core (responsible for transporting large
amounts of traffic both reliably and quickly), distribution (provides routing, filtering, and
WAN access), and access (workgroup connectivity into the distribution layer).

Written Labs
In this section, you’ll complete the following labs to make sure you’ve got the information
and concepts contained within them fully dialed in:
Lab 2.1: Binary/Decimal/Hexadecimal Conversion
Lab 2.2: CSMA/CD Operations
Lab 2.3: Cabling
Lab 2.4: Encapsulation
The answers to these labs can be found in Appendix A, “Answers to Written Labs.”

Written Labs

75

Written Lab 2.1: Binary/Decimal/Hexadecimal Conversion
1. Convert from decimal IP address to binary format.

Complete the following table to express 192.168.10.15 in binary format.
128

64

32

16

8

4

2

1

Binary

Complete the following table to express 172.16.20.55 in binary format.
128

64

32

16

8

4

2

1

Binary

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Complete the following table to express 10.11.12.99 in binary format.
128

64

32

16

8

4

2

1

Binary

2. Convert the following from binary format to decimal IP address.

Complete the following table to express 11001100.00110011.10101010.01010101 in
decimal IP address format.
128

64

32

16

8

4

2

1

Decimal

Written Labs

77

Complete the following table to express 11000110.11010011.00111001.11010001 in
decimal IP address format.
128

64

32

16

8

4

2

1

Decimal

Complete the following table to express 10000100.11010010.10111000.10100110 in
decimal IP address format.
128

64

32

16

8

4

2

1

Decimal

Chapter 2

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Ethernet Networking and Data Encapsulation

3. Convert the following from binary format to hexadecimal.

Complete the following table to express 11011000.00011011.00111101.01110110 in
hexadecimal.
128

64

32

16

8

4

2

1

Hexadecimal

Complete the following table to express 11001010.11110101.10000011.11101011 in
hexadecimal.
128

64

32

16

8

4

2

1

Hexadecimal

Written Labs

79

Complete the following table to express 10000100.11010010.01000011.10110011 in
hexadecimal.
128

64

32

16

8

4

2

1

Hexadecimal

Written Lab 2.2: CSMA/CD Operations
Carrier Sense Multiple Access with Collision Detection (CSMA/CD) helps to minimize collisions in the network, thereby increasing data transmission efficiency. Place the following
steps of its operation in the order in which they occur.
uu

uu

All hosts have equal priority to transmit after the timers have expired.
Each device on the Ethernet segment stops transmitting for a short time until the timers expire.

uu

The collision invokes a random backoff algorithm.

uu

A jam signal informs all devices that a collision occurred.

Written Lab 2.3: Cabling
For each of the following situations, determine whether a straight-through, crossover, or
rolled cable would be used.
1. Host to host
2. Host to switch or hub
3. Router direct to host
4. Switch to switch
5. Router to switch or hub

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6. Hub to hub
7. Hub to switch
8. Host to a router console serial communication (COM) port

Written Lab 2.4: Encapsulation
Place the following steps of the encapsulation process in the proper order.
uu

uu

Packets or datagrams are converted to frames for transmission on the local network.
Hardware (Ethernet) addresses are used to uniquely identify hosts on a local network
segment.
Segments are converted to packets or datagrams, and a logical address is placed in the
header so each packet can be routed through an internetwork.

uu

User information is converted to data for transmission on the network.

uu

Frames are converted to bits, and a digital encoding and clocking scheme is used.

uu

Data is converted to segments, and a reliable connection is set up between the transmitting and receiving hosts.

Review Questions

81

Review Questions
The following questions are designed to test your understanding of this
chapter’s material. For more information on how to get additional questions, please see this book’s introduction.

The answers to these questions can be found in Appendix B, “Answers to Chapter
Review Questions.”
1. In the accompanying graphic, what is the name for the section of the MAC address

marked as unknown?
24 bits
47

46

I/G

G/L

24 bits

?????????????

Vendor assigned

Example: 0000.0c12.3456

A. IOS
B. OSI
C. ISO
D. OUI
2. _____________on an Ethernet network is the retransmission delay that’s enforced when

a collision occurs.
A. Backoff
B. Carrier sense
C. Forward delay
D. Jamming

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3. On which type of device could the situation shown in the diagram occur?

?
Collision

A. Hub
B. Switch
C. Router
D. Bridge
4. In the Ethernet II frame shown here, what is the function of the section labeled “FCS”?
Ethernet_II
Preamble
7 bytes

SFD
1 byte

Destination
6 bytes

Source
6 bytes

Type
2 bytes

Data and Pad
46 – 1500 bytes

A. Allows the receiving devices to lock the incoming bit stream.
B. Error detection
C. Identifies the upper-layer protocol
D. Identifies the transmitting device
5. The contention method used by Ethernet is called ____________.
A. Token passing
B. CSMA/CD
C. Polling
D. CSMA/CA
6. In which if the following situations can you not use full-duplex?
A. With a connection from a switch to a switch
B. With a connection from a router to a router
C. With a connection from a host to a host
D. With a connection from a host to a hub

FCS
4 bytes

Review Questions

83

7. Between which systems could you use a cable that uses the pinout pattern shown below?
1
2
3
4
5
6
7
8

1
2
3
4
5
6
7
8

A. With a connection from a switch to a switch
B. With a connection from a router to a router
C. With a connection from a host to a host
D. With a connection from a host to a switch
8. When the I/G bit in a MAC address is set to 1 the transmission is ____________.

(Choose all that apply.)
A. Unicast
B. Broadcast
C. Multicast
D. Anycast
9. What type of cable uses the pinout shown here?
1
2
3
4
5
6
7
8

1
2
3
4
5
6
7
8

A. Fiber optic
B. Crossover Gigabit Ethernet cable
C. Straight-through FastEthernet
D. Coaxial
10. When configuring a terminal emulation program which of the following is an

incorrect setting?
A. Bit rate: 9600
B. Parity: None
C. Flow control: None
D. Data bits: 1

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11. Which part of a MAC address indicates whether the address is a locally or globally

administered address?
A. FCS
B. I/G bit
C. OUI
D. U/L bit
12. What cable type uses the pinout arrangement shown below?
1
2
3
4
5
6
7
8

1
2
3
4
5
6
7
8

A. Fiber optic
B. Rolled
C. Straight through
D. Crossover
13. Which of the following is not one of the actions taken in the operation of CSMA/CD

when a collision occurs?
A. A jam signal informs all devices that a collision occurred.
B. The collision invokes a random backoff algorithm on the systems involved in

the collision.
C. Each device on the Ethernet segment stops transmitting for a short time until their

backoff timers expire.
D. All hosts have equal priority to transmit after the timers have expired.
14. Which of the following statements is false with regard to Ethernet?
A. There are very few collisions in full-duplex mode.
B. A dedicated switch port is required for each full-duplex node.
C. The host network card and the switch port must be capable of operating in full-

duplex mode to use full-duplex.
D. The default behavior of 10Base-T and 100Base-T hosts is 10 Mbps half-duplex if

the autodetect mechanism fails.

Review Questions

15. In the diagram below, identify the cable types required for connections A and B.
Switch

Switch
A

B

B

A. A crossover, B crossover
B. A crossover, B straight through
C. A straight through, B straight through
D. A straight through, B crossover
16. In the work area below match the cable type to the standard with which it goes.
1000Base-T

IEEE 802.3u

1000Base-SX

IEEE 802.3

10Base-T

IEEE 802.3ab

100Base-TX

IEEE 802.3z

17. The cable used to connect to the console port on a router or switch is called

a __________ cable.
A. Crossover
B. Rollover
C. Straight-through
D. Full-duplex
18. Which of the following items comprise a socket?
A. IP address and MAC address
B. IP address and port number
C. Port number and MAC address
D. MAC address and DLCI

85

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19. Which of the following hexadecimal numbers converts to 28 in decimal?
A. 1c
B. 12
C. 15
D. ab
20. What cable type is shown in the below graphic?

Core

Cladding

Buffer

A. Fiber optic
B. Rollover
C. Coaxial
D. Full-duplex

Chapter

3

Introduction to TCP/IP
The following ICND1 exam topics
are covered in this chapter:
11 Operation of IP Data Networks
■■

Identify common applications and their impact on the network

■■

Describe the purpose and basic operation of the protocols in
the OSI and TCP/IP models.

11 IP addressing (IPv4 / IPv6)
■■

Describe the operation and necessity of using private and
public IP addresses for IPv4 addressing

The Transmission Control Protocol/Internet Protocol
(TCP/IP) suite was designed and implemented by the
Department of Defense (DoD) to ensure and preserve data
integrity as well as maintain communications in the event of catastrophic war. So it
follows that if designed and implemented correctly, a TCP/IP network can be a secure,
dependable and resilient one. In this chapter, I’ll cover the protocols of TCP/IP, and
throughout this book, you’ll learn how to create a solid TCP/IP network with Cisco
routers and switches.
We’ll begin by exploring the DoD’s version of TCP/IP, then compare that version and its
protocols with the OSI reference model that we discussed earlier.
Once you understand the protocols and processes used at the various levels of the DoD
model, we’ll take the next logical step by delving into the world of IP addressing and the
different classes of IP addresses used in networks today.
Subnetting is so vital, it will be covered in its own Chapter 4,
“Easy Subnetting.”

Because having a good grasp of the various IPv4 address types is critical to understanding
IP addressing, subnetting and variable length subnet masks (VLSMs), we’ll explore these key
topics in detail, ending this chapter by discussing the various types of IPv4 addresses that
you’ll need to have down for the exam.
I’m not going to cover Internet Protocol version 6 in this chapter because we’ll get into
that later, in Chapter 14, “Internet Protocol Version 6 (IPv6).” And just so you know, you’ll
simply see Internet Protocol version 4 written as just IP, rarely as IPv4.
To find up-to-the minute updates for this chapter, please see
www.lammle.com/forum or the book’s web page at www.sybex.com.

Introducing TCP/IP
TCP/IP is at the very core of all things networking, so I really want to ensure that you have
a comprehensive and functional command of it. I’ll start by giving you the whole TCP/IP
backstory, including its inception, and then move on to describe the important technical

TCP/IP and the DoD Model

89

goals as defined by its original architects. And of course I’ll include how TCP/IP compares
to the theoretical OSI model.

A Brief History of TCP/IP
TCP first came on the scene way back in 1973, and in 1978, it was divided into two distinct protocols: TCP and IP. Later, in 1983, TCP/IP replaced the Network Control Protocol
(NCP) and was authorized as the official means of data transport for anything connecting to
ARPAnet, the Internet’s ancestor. The DoD’s Advanced Research Projects Agency (ARPA)
created this ancient network way back in 1957 in a cold war reaction to the Soviet’s launching of Sputnik. Also in 1983, ARPA was redubbed DARPA and divided into ARPAnet and
MILNET until both were finally dissolved in 1990.
It may be counterintuitive, but most of the development work on TCP/IP happened at
UC Berkeley in Northern California, where a group of scientists were simultaneously working on the Berkeley version of UNIX, which soon became known as the Berkeley Software
Distribution (BSD) series of UNIX versions. Of course, because TCP/IP worked so well, it
was packaged into subsequent releases of BSD Unix and offered to other universities and
institutions if they bought the distribution tape. So basically, BSD Unix bundled with TCP/
IP began as shareware in the world of academia. As a result, it became the foundation for
the tremendous success and unprecedented growth of today’s Internet as well as smaller,
private and corporate intranets.
As usual, what started as a small group of TCP/IP aficionados evolved, and as it did,
the US government created a program to test any new published standards and make
sure they passed certain criteria. This was to protect TCP/IP’s integrity and to ensure
that no developer changed anything too dramatically or added any proprietary features.
It’s this very quality—this open-systems approach to the TCP/IP family of protocols—
that sealed its popularity because this quality guarantees a solid connection between
myriad hardware and software platforms with no strings attached.

TCP/IP and the DoD Model
The DoD model is basically a condensed version of the OSI model that comprises four instead
of seven layers:
uu

Process/Application layer

uu

Host-to-Host layer/or Transport

uu

Internet layer

uu

Network Access layer/or Link

Figure 3.1 offers a comparison of the DoD model and the OSI reference model. As you can
see, the two are similar in concept, but each has a different number of layers with different
names. Cisco may at times use different names for the same layer, such as both “Network
Access” and “Link” used to describe the bottom layer.

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Introduction to TCP/IP

The DoD and OSI models
DoD Model

OSI Model

Process/
Application

Application
Session
Presentation

Host-to-Host

Transport

Internet

Network

Network
Access

Data Link
Physical

When the different protocols in the IP stack are discussed, the layers of the
OSI and DoD models are interchangeable. In other words, be prepared for
the exam objectives to call the Host-to-Host layer the Transport layer!

A vast array of protocols join forces at the DoD model’s Process/Application layer.
These processes integrate the various activities and duties spanning the focus of the OSI’s
corresponding top three layers (Application, Presentation, and Session). We’ll focus on
a few of the most important applications found in the CCNA objectives. In short, the
Process/Application layer defines protocols for node-to-node application communication
and controls user-interface specifications.
The Host-to-Host layer parallels the functions of the OSI’s Transport layer, defining
protocols for setting up the level of transmission service for applications. It tackles issues
like creating reliable end-to-end communication and ensuring the error-free delivery of
data. It handles packet sequencing and maintains data integrity.
The Internet layer corresponds to the OSI’s Network layer, designating the protocols
relating to the logical transmission of packets over the entire network. It takes care of the
addressing of hosts by giving them an IP (Internet Protocol) address and handles the routing
of packets among multiple networks.
At the bottom of the DoD model, the Network Access layer implements the data exchange
between the host and the network. The equivalent of the Data Link and Physical layers of the
OSI model, the Network Access layer oversees hardware addressing and defines protocols for
the physical transmission of data. The reason TCP/IP became so popular is because there were
no set physical layer specifications, so it could run on any existing or future physical network!
The DoD and OSI models are alike in design and concept and have similar functions in
similar layers. Figure 3.2 shows the TCP/IP protocol suite and how its protocols relate to
the DoD model layers.
In the following sections, we will look at the different protocols in more detail, beginning
with those found at the Process/Application layer.

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The TCP/IP protocol suite
DoD Model
Process/
Application

Telnet
TFTP

Host-to-Host

Internet
Network
Access

FTP
SMTP

LPD
NFS

TCP
ICMP

Ethernet

SNMP
X Window
UDP

ARP
IP
Fast
Ethernet

RARP

Gigabit
Ethernet

10 Gig
Ethernet

The Process/Application Layer Protocols
Coming up, I’ll describe the different applications and services typically used in IP networks,
and although there are many more protocols defined here, we’ll focus in on the protocols most
relevant to the CCNA objectives. Here’s a list of the protocols and applications we’ll cover in
this section:
uu

Telnet

uu

SSH

uu

FTP

uu

TFTP

uu

SNMP

uu

HTTP

uu

HTTPS

uu

NTP

uu

DNS

uu

DHCP/BootP

Telnet
Telnet was one of the first Internet standards, developed in 1969, and is the chameleon of
protocols—its specialty is terminal emulation. It allows a user on a remote client machine,
called the Telnet client, to access the resources of another machine, the Telnet server, in order
to access a command-line interface. Telnet achieves this by pulling a fast one on the Telnet
server and making the client machine appear as though it were a terminal directly attached to
the local network. This projection is actually a software image—a virtual terminal that can
interact with the chosen remote host. A drawback is that there are no encryption techniques

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available within the Telnet protocol, so everything must be sent in clear text, including passwords! Figure 3.3 shows an example of a Telnet client trying to connect to a Telnet server.
F ig u re 3 . 3

Telnet
>telnet 1.1.1.2

Can I have access to
your command line?
Okay! Configure me!
I’ll send everything in
clear text, including
passwords...

Good, because I can’t
do encryption!

These emulated terminals are of the text-mode type and can execute defined procedures
such as displaying menus that give users the opportunity to choose options and access the
applications on the duped server. Users begin a Telnet session by running the Telnet client
software and then logging into the Telnet server. Telnet uses an 8-bit, byte-oriented data
connection over TCP, which makes it very thorough. It’s still in use today because it is so
simple and easy to use, with very low overhead, but again, with everything sent in clear
text, it’s not recommended in production.

Secure Shell (SSH)
Secure Shell (SSH) protocol sets up a secure session that’s similar to Telnet over a standard
TCP/IP connection and is employed for doing things like logging into systems, running
programs on remote systems, and moving files from one system to another. And it does all
of this while maintaining an encrypted connection. Figure 3.4 shows a SSH client trying to
connect to a SSH server. The client must send the data encrypted!
You can think of it as the new-generation protocol that’s now used in place of the antiquated and very unused rsh and rlogin—even Telnet.

File Transfer Protocol (FTP)
File Transfer Protocol (FTP) actually lets us transfer files, and it can accomplish this between
any two machines using it. But FTP isn’t just a protocol; it’s also a program. Operating as a
protocol, FTP is used by applications. As a program, it’s employed by users to perform file
tasks by hand. FTP also allows for access to both directories and files and can accomplish
certain types of directory operations, such as relocating into different ones (Figure 3.5).
But accessing a host through FTP is only the first step. Users must then be subjected to
an authentication login that’s usually secured with passwords and usernames implemented
by system administrators to restrict access. You can get around this somewhat by adopting
the username anonymous, but you’ll be limited in what you’ll be able to access.

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Secure Shell
>ssh admin@1.1.1.2

Can I have access to
your command line?
I accept only
encrypted data!
Here is my encrypted
username, password and
key: a@#$alskdjf2H!Vm34
Here is my response:
eSgkh2g42#$!@!#!$kjka12s

F ig u re 3 . 5

FTP
>ftp@1.1.1.2

I want to get a file!
Which one?
I don’t know, what do
you have available?
No problem! Here is my
directory of available files!

Even when employed by users manually as a program, FTP’s functions are limited to
listing and manipulating directories, typing file contents, and copying files between hosts.
It can’t execute remote files as programs.

Trivial File Transfer Protocol (TFTP)
Trivial File Transfer Protocol (TFTP) is the stripped-down, stock version of FTP, but it’s the
protocol of choice if you know exactly what you want and where to find it because it’s fast
and so easy to use!
But TFTP doesn’t offer the abundance of functions that FTP does because it has no
directory-browsing abilities, meaning that it can only send and receive files (Figure 3.6). Still,
it’s heavily used for managing file systems on Cisco devices, as I’ll show you in Chapter 7,
“Managing and Troubleshooting a Cisco Internetwork.”

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TFTP
tftp 10.1.1.2

I want to get a file!
I’m not smart enough to
know what that means!
What files do you
have?
I’m TFTP! I don’t
know!
Fine! Give me a specific file
from Flash memory. Here is
the name of the file...

I can do that!

This compact little protocol also skimps in the data department, sending much smaller
blocks of data than FTP. Also, there’s no authentication as with FTP, so it’s even more
insecure, and few sites support it because of the inherent security risks.

When Should You Use FTP?
Let’s say everyone at your San Francisco office needs a 50 GB file emailed to them right
away. What do you do? Many email servers would reject that email due to size limits (a lot
of ISPs don’t allow files larger than 5 MB or 10 MB to be emailed) and, even if there are no
size limits on the server, it would still take a while to send this huge file. FTP to the rescue!
If you need to give someone a large file or you need to get a large file from someone, FTP
is a nice choice. To use FTP, you would need to set up an FTP server on the Internet so
that the files can be shared.
Besides resolving size issues, FTP is faster than email. In addition, because it uses TCP
and is connection-oriented, if the session dies, FTP can sometimes start up where it left
off. Try that with your email client!

Simple Network Management Protocol (SNMP)
Simple Network Management Protocol (SNMP) collects and manipulates valuable network information, as you can see in Figure 3.7. It gathers data by polling the devices on
the network from a network management station (NMS) at fixed or random intervals,

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requiring them to disclose certain information, or even asking for certain information
from the device. In addition, network devices can inform the NMS station about problems as they occur so the network administrator is alerted.
F ig u re 3 . 7

SNMP
NMS Station

MY FAN DIED! I’M BURNING
UP!! UGH!!
OKAY! I’ll sound
the alarm!

When all is well, SNMP receives something called a baseline—a report delimiting the
operational traits of a healthy network. This protocol can also stand as a watchdog over
the network, quickly notifying managers of any sudden turn of events. These network
watchdogs are called agents, and when aberrations occur, agents send an alert called a
trap to the management station.

SNMP Versions 1, 2, and 3
SNMP versions 1 and 2 are pretty much obsolete. This doesn’t mean you won’t see
them in a network now and then, but you’ll only come across v1 rarely, if ever. SNMPv2
provided improvements, especially in performance. But one of the best additions was
called GETBULK, which allowed a host to retrieve a large amount of data at once. Even
so, v2 never really caught on in the networking world and SNMPv3 is now the standard.
Unlike v1, which used only UDP, v3 uses both TCP and UDP and added even more security, message integrity, authentication, and encryption.

Hypertext Transfer Protocol (HTTP)
All those snappy websites comprising a mélange of graphics, text, links, ads and so on rely
on the Hypertext Transfer Protocol (HTTP) to make it all possible (Figure 3.8). It’s used
to manage communications between web browsers and web servers and opens the right
resource when you click a link, wherever that resource may actually reside.
In order for a browser to display a web page, it must find the exact server that has the
right web page, plus the exact details that identify the information requested. This information must be then be sent back to the browser. Nowadays, it’s highly doubtful that a web
server would have only one page to display!

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HTTP
http://www.Lammle.com

I want to get some awesome
Cisco training! I want URL
www.lammle.com!

Okay! Here is the web page for
www.lammle.com

Your browser can understand what you need when you enter a Uniform Resource
Locator (URL), which we usually refer to as a web address, e.g. http://www.lammle.com/
forum and http://www.lammle.com/blog.
So basically, each URL defines the protocol used to transfer data, the name of the server,
and the particular web page on that server.

Hypertext Transfer Protocol Secure (HTTPS)
Hypertext Transfer Protocol Secure (HTTPS) is also known as Secure Hypertext Transfer
Protocol. It uses Secure Sockets Layer (SSL). Sometimes you’ll see it referred to as SHTTP or
S-HTTP, which were slightly different protocols, but since Microsoft supported HTTPS, it
became the de facto standard for securing web communication. But no matter—as indicated,
it’s a secure version of HTTP that arms you with a whole bunch of security tools for keeping
transactions between a web browser and a server secure.
It’s what your browser needs to fill out forms, sign in, authenticate, and encrypt an
HTTP message when you do things online like make a reservation, access your bank, or
buy something.

Network Time Protocol (NTP)
Kudos to Professor David Mills of the University of Delaware for coming up with this handy
protocol that’s used to synchronize the clocks on our computers to one standard time source
(typically, an atomic clock). Network Time Protocol (NTP) works by synchronizing devices
to ensure that all computers on a given network agree on the time (Figure 3.9).
This may sound pretty simple, but it’s very important because so many of the transactions done today are time and date stamped. Think about databases—a server can get
messed up pretty badly and even crash if it’s out of sync with the machines connected to it
by even mere seconds! You can’t have a transaction entered by a machine at, say, 1:50 a.m.
when the server records that transaction as having occurred at 1:45 a.m. So basically, NTP
works to prevent a “back to the future sans DeLorean” scenario from bringing down the
network—very important indeed!
I’ll tell you a lot more about NTP in Chapter 7, including how to configure this protocol
in a Cisco environment.

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NTP
NTP Server
What is the exact time?

I have some errors to report but
I need to record them with the
correct time and date!

I’m connected to an atomic
clock on the Internet – here is
the exact time and date!

Domain Name Service (DNS)
Domain Name Service (DNS) resolves hostnames—specifically, Internet names, such as www
.lammle.com. But you don’t have to actually use DNS. You just type in the IP address of any
device you want to communicate with and find the IP address of a URL by using the Ping
program. For example, >ping www.cisco.com will return the IP address resolved by DNS.
An IP address identifies hosts on a network and the Internet as well, but DNS was designed
to make our lives easier. Think about this: What would happen if you wanted to move your
web page to a different service provider? The IP address would change and no one would
know what the new one was. DNS allows you to use a domain name to specify an IP address.
You can change the IP address as often as you want and no one will know the difference.
To resolve a DNS address from a host, you’d typically type in the URL from your favorite browser, which would hand the data to the Application layer interface to be transmitted
on the network. The application would look up the DNS address and send a UDP request
to your DNS server to resolve the name (Figure 3.10).
F ig u re 3 .1 0

DNS

What is the address for
Lammle.com?
1

5

Ge

I don’t know. Let me check
with another server!
2

Lammle.com is 4
DNS Server
198.1.78.115

tm

e to

19

8.1

.78

.11

5A

SA

P!

I know the answer!
DNS Root Server

3
Lammle.com is:
198.1.78.115

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If your first DNS server doesn’t know the answer to the query, then the DNS server
forwards a TCP request to its root DNS server. Once the query is resolved, the answer
is transmitted back to the originating host, which means the host can now request the
information from the correct web server.
DNS is used to resolve a fully qualified domain name (FQDN)—for example, www.lammle
.com or todd.lammle.com. An FQDN is a hierarchy that can logically locate a system based on
its domain identifier.
If you want to resolve the name todd, you either must type in the FQDN of todd.lammle
.com or have a device such as a PC or router add the suffix for you. For example, on a Cisco
router, you can use the command ip domain-name lammle.com to append each request with
the lammle.com domain. If you don’t do that, you’ll have to type in the FQDN to get DNS
to resolve the name.
An important thing to remember about DNS is that if you can ping a device
with an IP address but cannot use its FQDN, then you might have some
type of DNS configuration failure.

Dynamic Host Configuration Protocol (DHCP)/Bootstrap
Protocol (BootP)
Dynamic Host Configuration Protocol (DHCP) assigns IP addresses to hosts. It allows for
easier administration and works well in small to very large network environments. Many
types of hardware can be used as a DHCP server, including a Cisco router.
DHCP differs from BootP in that BootP assigns an IP address to a host but the host’s
hardware address must be entered manually in a BootP table. You can think of DHCP as
a dynamic BootP. But remember that BootP is also used to send an operating system that
a host can boot from. DHCP can’t do that.
But there’s still a lot of information a DHCP server can provide to a host when the host
is requesting an IP address from the DHCP server. Here’s a list of the most common types
of information a DHCP server can provide:
uu

IP address

uu

Subnet mask

uu

Domain name

uu

Default gateway (routers)

uu

DNS server address

uu

WINS server address

A client that sends out a DHCP Discover message in order to receive an IP address sends
out a broadcast at both layer 2 and layer 3.
uu

The layer 2 broadcast is all Fs in hex, which looks like this: ff:ff:ff:ff:ff:ff.

uu

The layer 3 broadcast is 255.255.255.255, which means all networks and all hosts.

TCP/IP and the DoD Model

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DHCP is connectionless, which means it uses User Datagram Protocol (UDP) at the
Transport layer, also known as the Host-to-Host layer, which we’ll talk about later.
Seeing is believing, so here’s an example of output from my analyzer showing the layer 2
and layer 3 broadcasts:
Ethernet II, Src: 0.0.0.0 (00:0b:db:99:d3:5e),Dst: Broadcast(ff:ff:ff:ff:ff:ff)
Internet Protocol, Src: 0.0.0.0 (0.0.0.0),Dst: 255.255.255.255(255.255.255.255)

The Data Link and Network layers are both sending out “all hands” broadcasts saying,
“Help—I don’t know my IP address!”
DHCP will be discussed in more detail, including configuration on a Cisco
router and switch, in Chapter 7 and Chapter 8, “IP Routing.”

Figure 3.11 shows the process of a client-server relationship using a DHCP connection.
F ig u re 3 .11

DHCP client four-step process
Help! I don’t have an address!
Client broadcast
DHCPDiscover

Server unicast
DHCPOffer

How about this address?

Client broadcast
DHCPRequest
Can’t I just use the
address I had before?

Server unicast
DHCPACK

Awesome! I’m somebody now!

Fine! Here it is.

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This is the four-step process a client takes to receive an IP address from a DHCP server:
1. The DHCP client broadcasts a DHCP Discover message looking for a DHCP server

(Port 67).
2. The DHCP server that received the DHCP Discover message sends a layer 2 unicast

DHCP Offer message back to the host.
3. The client then broadcasts to the server a DHCP Request message asking for the

offered IP address and possibly other information.
4. The server finalizes the exchange with a unicast DHCP Acknowledgment message.

DHCP Conflicts
A DHCP address conflict occurs when two hosts use the same IP address. This sounds bad,
and it is! We’ll never even have to discuss this problem once we get to the chapter on IPv6!
During IP address assignment, a DHCP server checks for conflicts using the Ping program
to test the availability of the address before it’s assigned from the pool. If no host replies, then
the DHCP server assumes that the IP address is not already allocated. This helps the server
know that it’s providing a good address, but what about the host? To provide extra protection
against that terrible IP conflict issue, the host can broadcast for its own address!
A host uses something called a gratuitous ARP to help avoid a possible duplicate address.
The DHCP client sends an ARP broadcast out on the local LAN or VLAN using its newly
assigned address to solve conflicts before they occur.
So, if an IP address conflict is detected, the address is removed from the DHCP pool
(scope), and it’s really important to remember that the address will not be assigned to a
host until the administrator resolves the conflict by hand!
Please see Chapter 8 to check out a DHCP configuration on a Cisco router
and also to find out what happens when a DHCP client is on one side of a
router but the DHCP server is on the other side on a different network!

Automatic Private IP Addressing (APIPA)
Okay, so what happens if you have a few hosts connected together with a switch or hub
and you don’t have a DHCP server? You can add IP information by hand, known as static
IP addressing, but later Windows operating systems provide a feature called Automatic
Private IP Addressing (APIPA). With APIPA, clients can automatically self-configure an
IP address and subnet mask—basic IP information that hosts use to communicate—when
a DHCP server isn’t available. The IP address range for APIPA is 169.254.0.1 through
169.254.255.254. The client also configures itself with a default Class B subnet mask of
255.255.0.0.
But when you’re in your corporate network working and you have a DHCP server running, and your host shows that it’s using this IP address range, it means that either your
DHCP client on the host is not working or the server is down or can’t be reached due to

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101

some network issue. Believe me—I don’t know anyone who’s seen a host in this address
range and has been happy about it!
Now, let’s take a look at the Transport layer, or what the DoD calls the Host-to-Host
layer.

The Host-to-host Layer Protocols
The main purpose of the Host-to-Host layer is to shield the upper-layer applications from
the complexities of the network. This layer says to the upper layer, “Just give me your data
stream, with any instructions, and I’ll begin the process of getting your information ready
to send.”
Coming up, I’ll introduce you to the two protocols at this layer:
uu

Transmission Control Protocol (TCP)

uu

User Datagram Protocol (UDP)

In addition, we’ll look at some of the key host-to-host protocol concepts, as well as the
port numbers.
Remember, this is still considered layer 4, and Cisco really likes the way
layer 4 can use acknowledgments, sequencing, and flow control.

Transmission Control Protocol (TCP)
Transmission Control Protocol (TCP) takes large blocks of information from an application and breaks them into segments. It numbers and sequences each segment so that the
destination’s TCP stack can put the segments back into the order the application intended.
After these segments are sent on the transmitting host, TCP waits for an acknowledgment
of the receiving end’s TCP virtual circuit session, retransmitting any segments that aren’t
acknowledged.
Before a transmitting host starts to send segments down the model, the sender’s TCP
stack contacts the destination’s TCP stack to establish a connection. This creates a virtual
circuit, and this type of communication is known as connection-oriented. During this initial handshake, the two TCP layers also agree on the amount of information that’s going to
be sent before the recipient’s TCP sends back an acknowledgment. With everything agreed
upon in advance, the path is paved for reliable communication to take place.
TCP is a full-duplex, connection-oriented, reliable, and accurate protocol, but establishing all these terms and conditions, in addition to error checking, is no small task. TCP
is very complicated, and so not surprisingly, it’s costly in terms of network overhead. And
since today’s networks are much more reliable than those of yore, this added reliability is
often unnecessary. Most programmers use TCP because it removes a lot of programming
work, but for real-time video and VoIP, User Datagram Protocol (UDP) is often better
because using it results in less overhead.

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TCP Segment Format
Since the upper layers just send a data stream to the protocols in the Transport layers, I’ll use
Figure 3.12 to demonstrate how TCP segments a data stream and prepares it for the Internet
layer. When the Internet layer receives the data stream, it routes the segments as packets
through an internetwork. The segments are handed to the receiving host’s Host-to-Host layer
protocol, which rebuilds the data stream for the upper-layer applications or protocols.
F ig u re 3 .1 2

TCP segment format
16-bit source port
16-bit destination port
32-bit sequence number Host-to-Host
32-Bit Acknowledgment Number
Host-to-Host

4-bit
Reserved
Flags
header
length
16-bit TCP checksum
Options
Data

16-bit window size
16-bit urgent pointer

Figure 3.12 shows the TCP segment format and shows the different fields within the
TCP header. This isn’t important to memorize for the Cisco exam objectives, but you need
to understand it well because it’s really good foundational information.
The TCP header is 20 bytes long, or up to 24 bytes with options. You need to understand
what each field in the TCP segment is in order to build a strong educational foundation:
Source port This is the port number of the application on the host sending the data,
which I’ll talk about more thoroughly a little later in this chapter.
Destination port
tion host.

This is the port number of the application requested on the destina-

Sequence number A number used by TCP that puts the data back in the correct order or
retransmits missing or damaged data during a process called sequencing.
Acknowledgment number

The value is the TCP octet that is expected next.

Header length The number of 32-bit words in the TCP header, which indicates where the
data begins. The TCP header (even one including options) is an integral number of 32 bits
in length.
Reserved

Always set to zero.

Code bits/flags

Controls functions used to set up and terminate a session.

Window The window size the sender is willing to accept, in octets.
Checksum The cyclic redundancy check (CRC), used because TCP doesn’t trust the lower
layers and checks everything. The CRC checks the header and data fields.

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Urgent A valid field only if the Urgent pointer in the code bits is set. If so, this value
indicates the offset from the current sequence number, in octets, where the segment of
non-urgent data begins.
Options May be 0, meaning that no options have to be present, or a multiple of 32 bits.
However, if any options are used that do not cause the option field to total a multiple of
32 bits, padding of 0s must be used to make sure the data begins on a 32-bit boundary.
These boundaries are known as words.
Data Handed down to the TCP protocol at the Transport layer, which includes the
upper-layer headers.
Let’s take a look at a TCP segment copied from a network analyzer:
TCP - Transport Control Protocol
Source Port:
5973
Destination Port: 23
Sequence Number: 1456389907
Ack Number:
1242056456
Offset:
5
Reserved:
%000000
Code:
%011000
Ack is valid
Push Request
Window:
61320
Checksum:
0x61a6
Urgent Pointer:
0
No TCP Options
TCP Data Area:
vL.5.+.5.+.5.+.5 76 4c 19 35 11 2b 19 35 11 2b 19 35 11
2b 19 35 +. 11 2b 19
Frame Check Sequence: 0x0d00000f

Did you notice that everything I talked about earlier is in the segment? As you can see
from the number of fields in the header, TCP creates a lot of overhead. Again, this is why
application developers may opt for efficiency over reliability to save overhead and go with
UDP instead. It’s also defined at the Transport layer as an alternative to TCP.

User Datagram Protocol (UDP)
User Datagram Protocol (UDP) is basically the scaled-down economy model of TCP,
which is why UDP is sometimes referred to as a thin protocol. Like a thin person on a
park bench, a thin protocol doesn’t take up a lot of room—or in this case, require much
bandwidth on a network.

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UDP doesn’t offer all the bells and whistles of TCP either, but it does do a fabulous job
of transporting information that doesn’t require reliable delivery, using far less network
resources. (UDP is covered thoroughly in Request for Comments 768.)
So clearly, there are times that it’s wise for developers to opt for UDP rather than TCP,
one of them being when reliability is already taken care of at the Process/Application layer.
Network File System (NFS) handles its own reliability issues, making the use of TCP both
impractical and redundant. But ultimately, it’s up to the application developer to opt for
using UDP or TCP, not the user who wants to transfer data faster!
UDP does not sequence the segments and does not care about the order in which the segments arrive at the destination. UDP just sends the segments off and forgets about them.
It doesn’t follow through, check up on them, or even allow for an acknowledgment of safe
arrival—complete abandonment. Because of this, it’s referred to as an unreliable protocol. This
does not mean that UDP is ineffective, only that it doesn’t deal with reliability issues at all.
Furthermore, UDP doesn’t create a virtual circuit, nor does it contact the destination
before delivering information to it. Because of this, it’s also considered a connectionless
protocol. Since UDP assumes that the application will use its own reliability method, it
doesn’t use any itself. This presents an application developer with a choice when running
the Internet Protocol stack: TCP for reliability or UDP for faster transfers.
It’s important to know how this process works because if the segments arrive out of
order, which is commonplace in IP networks, they’ll simply be passed up to the next layer
in whatever order they were received. This can result in some seriously garbled data! On the
other hand, TCP sequences the segments so they get put back together in exactly the right
order, which is something UDP just can’t do.

UDP Segment Format
Figure 3.13 clearly illustrates UDP’s markedly lean overhead as compared to TCP’s hungry
requirements. Look at the figure carefully—can you see that UDP doesn’t use windowing
or provide for acknowledgments in the UDP header?
F ig u re 3 .1 3

UDP segment

Bit 0

Bit 15 Bit 16

Bit 31
16-bit destination port
16-bit checksum

8 bytes

16-bit source port
16-bit length
Data

It’s important for you to understand what each field in the UDP segment is:
Source port

Port number of the application on the host sending the data

Destination port

Port number of the application requested on the destination host

Length Length of UDP header and UDP data
Checksum
Data

Checksum of both the UDP header and UDP data fields

Upper-layer data

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UDP, like TCP, doesn’t trust the lower layers and runs its own CRC. Remember that
the Frame Check Sequence (FCS) is the field that houses the CRC, which is why you can
see the FCS information.
The following shows a UDP segment caught on a network analyzer:
UDP - User Datagram Protocol
Source Port:
1085
Destination Port: 5136
Length:
41
Checksum:
0x7a3c
UDP Data Area:
..Z......00 01 5a 96 00 01 00 00 00 00 00 11 0000 00
...C..2._C._C 2e 03 00 43 02 1e 32 0a 00 0a 00 80 43 00 80
Frame Check Sequence: 0x00000000

Notice that low overhead! Try to find the sequence number, ack number, and window
size in the UDP segment. You can’t because they just aren’t there!

Key Concepts of Host-to-Host Protocols
Since you’ve now seen both a connection-oriented (TCP) and connectionless (UDP) protocol
in action, it’s a good time to summarize the two here. Table 3.1 highlights some of the key
concepts about these two protocols for you to memorize.
Table 3 .1    Key features of TCP and UDP
TCP

UDP

Sequenced

Unsequenced

Reliable

Unreliable

Connection-oriented

Connectionless

Virtual circuit

Low overhead

Acknowledgments

No acknowledgment

Windowing flow control

No windowing or flow control of any type

And if all this isn’t quite clear yet, a telephone analogy will really help you understand
how TCP works. Most of us know that before you speak to someone on a phone, you must
first establish a connection with that other person no matter where they are. This is akin to
establishing a virtual circuit with the TCP protocol. If you were giving someone important

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information during your conversation, you might say things like, “You know? or “Did you
get that?” Saying things like this is a lot like a TCP acknowledgment—it’s designed to get
you verification. From time to time, especially on mobile phones, people ask, “Are you still
there?” People end their conversations with a “Goodbye” of some kind, putting closure on
the phone call, which you can think of as tearing down the virtual circuit that was created
for your communication session. TCP performs these types of functions.
Conversely, using UDP is more like sending a postcard. To do that, you don’t need to contact the other party first, you simply write your message, address the postcard, and send it
off. This is analogous to UDP’s connectionless orientation. Since the message on the postcard
is probably not a matter of life or death, you don’t need an acknowledgment of its receipt.
Similarly, UDP does not involve acknowledgments.
Let’s take a look at another figure, one that includes TCP, UDP, and the applications
associated to each protocol: Figure 3.14 (discussed in the next section).
F ig u re 3 .1 4

Port numbers for TCP and UDP

Application
layer
Port numbers
Transport
layer

FTP

Telnet

POP3

DNS

TFTP

BootPS

21

23

110

53

69

67

TCP

UDP

Port Numbers
TCP and UDP must use port numbers to communicate with the upper layers because
these are what keep track of different conversations crossing the network simultaneously.
Originating-source port numbers are dynamically assigned by the source host and will
equal some number starting at 1024. Port number 1023 and below are defined in RFC
3232 (or just see www.iana.org), which discusses what we call well-known port numbers.
Virtual circuits that don’t use an application with a well-known port number are assigned
port numbers randomly from a specific range instead. These port numbers identify the source
and destination application or process in the TCP segment.
The Requests for Comments (RFCs) form a series of notes about the
Internet (originally the ARPAnet) began in 1969. These notes discuss
many aspects of computer communication, focusing on networking protocols, procedures, programs, and concepts; but they also include meeting notes, opinions, and sometimes even humor. You can find the RFCs
by visiting www.iana.org.

TCP/IP and the DoD Model

107

Figure 3.14 illustrates how both TCP and UDP use port numbers. I’ll cover the different
port numbers that can be used next:
uu

uu

Numbers below 1024 are considered well-known port numbers and are defined in
RFC 3232.
Numbers 1024 and above are used by the upper layers to set up sessions with other
hosts and by TCP and UDP to use as source and destination addresses in the segment.

TCP Session: Source Port
Let’s take a minute to check out analyzer output showing a TCP session I captured with my
analyzer software session now:
TCP - Transport Control Protocol
Source Port:
5973
Destination Port: 23
Sequence Number: 1456389907
Ack Number:
1242056456
Offset:
5
Reserved:
%000000
Code:
%011000
Ack is valid
Push Request
Window:
61320
Checksum:
0x61a6
Urgent Pointer:
0
No TCP Options
TCP Data Area:
vL.5.+.5.+.5.+.5 76 4c 19 35 11 2b 19 35 11 2b 19 35 11
2b 19 35 +. 11 2b 19
Frame Check Sequence: 0x0d00000f

Notice that the source host makes up the source port, which in this case is 5973. The
destination port is 23, which is used to tell the receiving host the purpose of the intended
connection (Telnet).
By looking at this session, you can see that the source host makes up the source port
by using numbers from 1024 to 65535. But why does the source make up a port number?
To differentiate between sessions with different hosts because how would a server know
where information is coming from if it didn’t have a different number from a sending
host? TCP and the upper layers don’t use hardware and logical addresses to understand
the sending host’s address as the Data Link and Network layer protocols do. Instead,
they use port numbers.

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TCP Session: Destination Port
You’ll sometimes look at an analyzer and see that only the source port is above 1024 and
the destination port is a well-known port, as shown in the following trace:
TCP - Transport Control Protocol
Source Port:
1144
Destination Port: 80 World Wide Web HTTP
Sequence Number: 9356570
Ack Number:
0
Offset:
7
Reserved:
%000000
Code:
%000010
Synch Sequence
Window:
8192
Checksum:
0x57E7
Urgent Pointer:
0
TCP Options:
Option Type: 2 Maximum Segment Size
Length:
4
MSS:
536
Option Type: 1 No Operation
Option Type: 1 No Operation
Option Type: 4
Length:
2
Opt Value:
No More HTTP Data
Frame Check Sequence: 0x43697363

And sure enough, the source port is over 1024, but the destination port is 80, indicating
an HTTP service. The server, or receiving host, will change the destination port if it needs to.
In the preceding trace, a “SYN” packet is sent to the destination device. This Synch (as
shown in the output) sequence is what’s used to inform the remote destination device that it
wants to create a session.

TCP Session: Syn Packet Acknowledgment
The next trace shows an acknowledgment to the syn packet:
TCP - Transport Control Protocol
Source Port:
80 World Wide Web HTTP
Destination Port: 1144
Sequence Number: 2873580788
Ack Number:
9356571
Offset:
6

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109

Reserved:
%000000
Code:
%010010
Ack is valid
Synch Sequence
Window:
8576
Checksum:
0x5F85
Urgent Pointer:
0
TCP Options:
Option Type: 2 Maximum Segment Size
Length:
4
MSS:
1460
No More HTTP Data
Frame Check Sequence: 0x6E203132

Notice the Ack is valid, which means that the source port was accepted and the device
agreed to create a virtual circuit with the originating host.
And here again, you can see that the response from the server shows that the source is
80 and the destination is the 1144 sent from the originating host—all’s well!
Table 3.2 gives you a list of the typical applications used in the TCP/IP suite by showing
their well-known port numbers, and the Transport layer protocols used by each application
or process. It’s really key to memorize this table.
Table 3 . 2    Key protocols that use TCP and UDP
TCP

UDP

Telnet 23

SNMP 161

SMTP 25

TFTP 69

HTTP 80

DNS 53

FTP 20, 21

BooTPS/DHCP 67

DNS 53
HTTPS 443
SSH 22
POP3 110
NTP 123
IMAP4 143

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Notice that DNS uses both TCP and UDP. Whether it opts for one or the other depends
on what it’s trying to do. Even though it’s not the only application that can use both protocols, it’s certainly one that you should make sure to remember in your studies.
What makes TCP reliable is sequencing, acknowledgments, and flow control (windowing). UDP does not have reliability.

Okay—I want to discuss one more item before we move down to the Internet layer—
session multiplexing. Session multiplexing is used by both TCP and UDP and basically
allows a single computer, with a single IP address, to have multiple sessions occurring
simultaneously. Say you go to www.lammle.com and are browsing and then you click a
link to another page. Doing this opens another session to your host. Now you go to www
.lammle.com/forum from another window and that site opens a window as well. Now
you have three sessions open using one IP address because the Session layer is sorting the
separate request based on the Transport layer port number. This is the job of the Session
layer: to keep application layer data separate!

The Internet Layer Protocols
In the DoD model, there are two main reasons for the Internet layer’s existence: routing
and providing a single network interface to the upper layers.
None of the other upper- or lower-layer protocols have any functions relating to routing—
that complex and important task belongs entirely to the Internet layer. The Internet layer’s
second duty is to provide a single network interface to the upper-layer protocols. Without
this layer, application programmers would need to write “hooks” into every one of their
applications for each different Network Access protocol. This would not only be a pain in the
neck, but it would lead to different versions of each application—one for Ethernet, another
one for wireless, and so on. To prevent this, IP provides one single network interface for the
upper-layer protocols. With that mission accomplished, it’s then the job of IP and the various
Network Access protocols to get along and work together.
All network roads don’t lead to Rome—they lead to IP. And all the other protocols at this
layer, as well as all those at the upper layers, use it. Never forget that. All paths through the
DoD model go through IP. Here’s a list of the important protocols at the Internet layer that
I’ll cover individually in detail coming up:
uu

Internet Protocol (IP)

uu

Internet Control Message Protocol (ICMP)

uu

Address Resolution Protocol (ARP)

Internet Protocol (IP)
Internet Protocol (IP) essentially is the Internet layer. The other protocols found here merely
exist to support it. IP holds the big picture and could be said to “see all,” because it’s aware
of all the interconnected networks. It can do this because all the machines on the network

TCP/IP and the DoD Model

111

have a software, or logical, address called an IP address, which we’ll explore more thoroughly later in this chapter.
For now, understand that IP looks at each packet’s address. Then, using a routing table, it
decides where a packet is to be sent next, choosing the best path to send it upon. The protocols
of the Network Access layer at the bottom of the DoD model don’t possess IP’s enlightened
scope of the entire network; they deal only with physical links (local networks).
Identifying devices on networks requires answering these two questions: Which network
is it on? And what is its ID on that network? The first answer is the software address, or
logical address. You can think of this as the part of the address that specifies the correct
street. The second answer is the hardware address, which goes a step further to specify the
correct mailbox. All hosts on a network have a logical ID called an IP address. This is the
software, or logical, address and contains valuable encoded information, greatly simplifying the complex task of routing. (IP is discussed in RFC 791.)
IP receives segments from the Host-to-Host layer and fragments them into datagrams
(packets) if necessary. IP then reassembles datagrams back into segments on the receiving
side. Each datagram is assigned the IP address of the sender and that of the recipient. Each
router or switch (layer 3 device) that receives a datagram makes routing decisions based on
the packet’s destination IP address.
Figure 3.15 shows an IP header. This will give you a picture of what the IP protocol has
to go through every time user data that is destined for a remote network is sent from the
upper layers.
F ig u re 3 .1 5

IP header

Bit 0

Bit 15 Bit 16

Version Header
Priority and
(4)
length (4) Type of Service (8)

Bit 31
Total length (16)
20 bytes

Identification (16)
Flags (3)
Fragmented offset (13)
Time to live (8)
Protocol (8)
Header checksum (16)
Source IP address (32)
Destination IP address (32)
Options (0 or 32 if any)
Data (varies if any)

The following fields make up the IP header:
Version IP version number.
Header length

Header length (HLEN) in 32-bit words.

Priority and Type of Service Type of Service tells how the datagram should be handled.
The first 3 bits are the priority bits, now called the differentiated services bits.
Total length

Length of the packet, including header and data.

Identification Unique IP-packet value used to differentiate fragmented packets from different datagrams.

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Flags Specifies whether fragmentation should occur.
Fragment offset Provides fragmentation and reassembly if the packet is too large to put in
a frame. It also allows different maximum transmission units (MTUs) on the Internet.
Time To Live The time to live (TTL) is set into a packet when it is originally generated.
If it doesn’t get to where it’s supposed to go before the TTL expires, boom—it’s gone. This
stops IP packets from continuously circling the network looking for a home.
Protocol Port of upper-layer protocol; for example, TCP is port 6 or UDP is port 17. Also
supports Network layer protocols, like ARP and ICMP, and can referred to as the Type
field in some analyzers. We’ll talk about this field more in a minute.
Header checksum

Cyclic redundancy check (CRC) on header only.

Source IP address

32-bit IP address of sending station.

Destination IP address
Options
Data

32-bit IP address of the station this packet is destined for.

Used for network testing, debugging, security, and more.

After the IP option field, will be the upper-layer data.

Here’s a snapshot of an IP packet caught on a network analyzer. Notice that all the
header information discussed previously appears here:
IP Header - Internet Protocol Datagram
Version:
4
Header Length:
5
Precedence:
0
Type of Service:
%000
Unused:
%00
Total Length:
187
Identifier:
22486
Fragmentation Flags: %010 Do Not Fragment
Fragment Offset:
0
Time To Live:
60
IP Type:
0x06 TCP
Header Checksum:
0xd031
Source IP Address:
10.7.1.30
Dest. IP Address:
10.7.1.10
No Internet Datagram Options

The Type field is typically a Protocol field, but this analyzer sees it as an IP Type field.
This is important. If the header didn’t carry the protocol information for the next layer,
IP wouldn’t know what to do with the data carried in the packet. The preceding example
clearly tells IP to hand the segment to TCP.
Figure 3.16 demonstrates how the Network layer sees the protocols at the Transport
layer when it needs to hand a packet up to the upper-layer protocols.

TCP/IP and the DoD Model

F ig u re 3 .1 6

113

The Protocol field in an IP header

Transport
layer
Network
layer

TCP

UDP

6

17

Port numbers

IP

In this example, the Protocol field tells IP to send the data to either TCP port 6 or
UDP port 17. But it will be UDP or TCP only if the data is part of a data stream headed
for an upper-layer service or application. It could just as easily be destined for Internet
Control Message Protocol (ICMP), Address Resolution Protocol (ARP), or some other
type of Network layer protocol.
Table 3.3 is a list of some other popular protocols that can be specified in the Protocol field.
Table 3 . 3    Possible protocols found in the Protocol field of an IP header
Protocol

Protocol Number

ICMP

1

IP in IP (tunneling)

4

TCP

6

UDP

17

EIGRP

88

OSPF

89

IPv6

41

GRE

47

Layer 2 tunnel (L2TP)

115

You can find a complete list of Protocol field numbers at www.iana.org/

assignments/protocol-numbers.

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Internet Control Message Protocol (ICMP)
Internet Control Message Protocol (ICMP) works at the Network layer and is used by
IP for many different services. ICMP is basically a management protocol and messaging
service provider for IP. Its messages are carried as IP datagrams. RFC 1256 is an annex to
ICMP, which gives hosts extended capability in discovering routes to gateways.
ICMP packets have the following characteristics:
uu

They can provide hosts with information about network problems.

uu

They are encapsulated within IP datagrams.
The following are some common events and messages that ICMP relates to:

Destination unreachable If a router can’t send an IP datagram any further, it uses ICMP
to send a message back to the sender, advising it of the situation. For example, take a look
at Figure 3.17, which shows that interface E0 of the Lab_B router is down.
F ig u re 3 .17
remote router.

ICMP error message is sent to the sending host from the

Lab_A

Lab_B

e0

e0
ICMP packet

Host A

Host B

When Host A sends a packet destined for Host B, the Lab_B router will send an ICMP destination unreachable message back to the sending device, which is Host A in this example.
Buffer full/source quench If a router’s memory buffer for receiving incoming datagrams is
full, it will use ICMP to send out this message alert until the congestion abates.
Hops/time exceeded Each IP datagram is allotted a certain number of routers, called
hops, to pass through. If it reaches its limit of hops before arriving at its destination, the
last router to receive that datagram deletes it. The executioner router then uses ICMP to
send an obituary message, informing the sending machine of the demise of its datagram.
Ping Packet Internet Groper (Ping) uses ICMP echo request and reply messages to check
the physical and logical connectivity of machines on an internetwork.
Traceroute Using ICMP time-outs, Traceroute is used to discover the path a packet takes
as it traverses an internetwork.

TCP/IP and the DoD Model

Both Ping and Traceroute are usually just called Trace. Microsoft Windows uses tracert to allow you to verify address configurations in your
internetwork.

The following data is from a network analyzer catching an ICMP echo request:
Flags:
0x00
Status:
0x00
Packet Length: 78
Timestamp:
14:04:25.967000 12/20/03
Ethernet Header
Destination: 00:a0:24:6e:0f:a8
Source:
00:80:c7:a8:f0:3d
Ether-Type: 08-00 IP
IP Header - Internet Protocol Datagram
Version:
4
Header Length:
5
Precedence:
0
Type of Service:
%000
Unused:
%00
Total Length:
60
Identifier:
56325
Fragmentation Flags: %000
Fragment Offset:
0
Time To Live:
32
IP Type:
0x01 ICMP
Header Checksum:
0x2df0
Source IP Address:
100.100.100.2
Dest. IP Address:
100.100.100.1
No Internet Datagram Options
ICMP - Internet Control Messages Protocol
ICMP Type:
8 Echo Request
Code:
0
Checksum:
0x395c
Identifier:
0x0300
Sequence Number: 4352
ICMP Data Area:
abcdefghijklmnop 61 62 63 64 65 66 67 68 69 6a 6b 6c 6d 6e 6f 70
qrstuvwabcdefghi 71 72 73 74 75 76 77 61 62 63 64 65 66 67 68 69
Frame Check Sequence: 0x00000000

115

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Notice anything unusual? Did you catch the fact that even though ICMP works at the
Internet (Network) layer, it still uses IP to do the Ping request? The Type field in the IP
header is 0x01, which specifies that the data we’re carrying is owned by the ICMP protocol.
Remember, just as all roads lead to Rome, all segments or data must go through IP!
The Ping program uses the alphabet in the data portion of the packet as a
payload, typically around 100 bytes by default, unless, of course, you are
pinging from a Windows device, which thinks the alphabet stops at the letter W (and doesn’t include X, Y, or Z) and then starts at A again. Go figure!

If you remember reading about the Data Link layer and the different frame types in
Chapter 2, “Ethernet Technologies and Data Encapsulation,” you should be able to look at
the preceding trace and tell what type of Ethernet frame this is. The only fields are destination hardware address, source hardware address, and Ether-Type. The only frame that uses
an Ether-Type field exclusively is an Ethernet_II frame.
We’ll move on soon, but before we get into the ARP protocol, let’s take another look
at ICMP in action. Figure 3.18 shows an internetwork—it has a router, so it’s an internetwork, right?
F ig u re 3 .1 8

ICMP in action

I’m trying to
telnet to
10.1.1.5—
can you
forward this
request?

10.1.1.0 network?
No, never heard of it!
Discard! Create ICMP packet!

10.1.5.2/24

10.1.5.3/24

10.1.5.4/24

Server 1
10.1.2.2/24

10.1.4.2/24

10.1.5.5/24

Server1 (10.1.2.2) telnets to 10.1.1.5 from a DOS prompt. What do you think Server1
will receive as a response? Server1 will send the Telnet data to the default gateway, which is
the router, and the router will drop the packet because there isn’t a network 10.1.1.0 in the
routing table. Because of this, Server1 will receive an ICMP destination unreachable back
from the router.

TCP/IP and the DoD Model

117

Address Resolution Protocol (ARP)
Address Resolution Protocol (ARP) finds the hardware address of a host from a known IP
address. Here’s how it works: When IP has a datagram to send, it must inform a Network
Access protocol, such as Ethernet or wireless, of the destination’s hardware address on the
local network. Remember that it has already been informed by upper-layer protocols of
the destination’s IP address. If IP doesn’t find the destination host’s hardware address in
the ARP cache, it uses ARP to find this information.
As IP’s detective, ARP interrogates the local network by sending out a broadcast asking the machine with the specified IP address to reply with its hardware address. So basically, ARP translates the software (IP) address into a hardware address—for example, the
destination machine’s Ethernet adapter address—and from it, deduces its whereabouts
on the LAN by broadcasting for this address. Figure 3.19 shows how an ARP broadcast
looks to a local network.
F ig u re 3 .1 9

Local ARP broadcast

I need the Ethernet
address of 10.1.1.2.

I heard that broadcast.
The message is for me.
Here is my Ethernet address.

10.1.1.1

10.1.1.2
IP: 10.1.1.2 = ???
IP: 10.1.1.2
Ethernet: 45:AC:24:E3:60:A5

ARP resolves IP addresses to Ethernet (MAC) addresses.

The following trace shows an ARP broadcast—notice that the destination hardware
address is unknown and is all Fs in hex (all 1s in binary)—and is a hardware address
broadcast:
Flags:
Status:
Packet Length:
Timestamp:

0x00
0x00
64
09:17:29.574000 12/06/03

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Ethernet Header
Destination:
FF:FF:FF:FF:FF:FF Ethernet Broadcast
Source:
00:A0:24:48:60:A5
Protocol Type: 0x0806 IP ARP
ARP - Address Resolution Protocol
Hardware:
1 Ethernet (10Mb)
Protocol:
0x0800 IP
Hardware Address Length: 6
Protocol Address Length: 4
Operation:
1 ARP Request
Sender Hardware Address: 00:A0:24:48:60:A5
Sender Internet Address: 172.16.10.3
Target Hardware Address: 00:00:00:00:00:00 (ignored)
Target Internet Address: 172.16.10.10
Extra bytes (Padding):
................ 0A 0A 0A 0A 0A 0A 0A 0A 0A 0A 0A 0A 0A
0A 0A 0A 0A 0A
Frame Check Sequence: 0x00000000

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IP Addressing
One of the most important topics in any discussion of TCP/IP is IP addressing. An IP address
is a numeric identifier assigned to each machine on an IP network. It designates the specific
location of a device on the network.
An IP address is a software address, not a hardware address—the latter is hard-coded on
a network interface card (NIC) and used for finding hosts on a local network. IP addressing
was designed to allow hosts on one network to communicate with a host on a different network regardless of the type of LANs the hosts are participating in.
Before we get into the more complicated aspects of IP addressing, you need to understand
some of the basics. First I’m going to explain some of the fundamentals of IP addressing and
its terminology. Then you’ll learn about the hierarchical IP addressing scheme and private
IP addresses.

IP Terminology
Throughout this chapter you’re being introduced to several important terms that are vital
to understanding the Internet Protocol. Here are a few to get you started:
Bit

A bit is one digit, either a 1 or a 0.

Byte A byte is 7 or 8 bits, depending on whether parity is used. For the rest of this chapter,
always assume a byte is 8 bits.

IP Addressing

119

Octet An octet, made up of 8 bits, is just an ordinary 8-bit binary number. In this chapter,
the terms byte and octet are completely interchangeable.
Network address This is the designation used in routing to send packets to a remote
network—for example, 10.0.0.0, 172.16.0.0, and 192.168.10.0.
Broadcast address The address used by applications and hosts to send information to all
nodes on a network is called the broadcast address. Examples of layer 3 broadcasts include
255.255.255.255, which is any network, all nodes; 172.16.255.255, which is all subnets and
hosts on network 172.16.0.0; and 10.255.255.255, which broadcasts to all subnets and hosts
on network 10.0.0.0.

The Hierarchical IP Addressing Scheme
An IP address consists of 32 bits of information. These bits are divided into four sections,
referred to as octets or bytes, with each containing 1 byte (8 bits). You can depict an IP
address using one of three methods:
uu

Dotted-decimal, as in 172.16.30.56

uu

Binary, as in 10101100.00010000.00011110.00111000

uu

Hexadecimal, as in AC.10.1E.38

All these examples represent the same IP address. Pertaining to IP addressing, hexadecimal isn’t used as often as dotted-decimal or binary, but you still might find an IP address
stored in hexadecimal in some programs.
The 32-bit IP address is a structured or hierarchical address, as opposed to a flat or
nonhierarchical address. Although either type of addressing scheme could have been used,
hierarchical addressing was chosen for a good reason. The advantage of this scheme is that
it can handle a large number of addresses, namely 4.3 billion (a 32-bit address space with
two possible values for each position—either 0 or 1—gives you 232 , or 4,294,967,296).
The disadvantage of the flat addressing scheme, and the reason it’s not used for IP addressing, relates to routing. If every address were unique, all routers on the Internet would need
to store the address of each and every machine on the Internet. This would make efficient
routing impossible, even if only a fraction of the possible addresses were used!
The solution to this problem is to use a two- or three-level hierarchical addressing
scheme that is structured by network and host or by network, subnet, and host.
This two- or three-level scheme can also be compared to a telephone number. The first
section, the area code, designates a very large area. The second section, the prefix, narrows
the scope to a local calling area. The final segment, the customer number, zooms in on the
specific connection. IP addresses use the same type of layered structure. Rather than all
32 bits being treated as a unique identifier, as in flat addressing, a part of the address is designated as the network address and the other part is designated as either the subnet
and host or just the node address.
Next, we’ll cover IP network addressing and the different classes of address we can use
to address our networks.

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Network Addressing
The network address (which can also be called the network number) uniquely identifies
each network. Every machine on the same network shares that network address as part of
its IP address. For example, in the IP address 172.16.30.56, 172.16 is the network address.
The node address is assigned to, and uniquely identifies, each machine on a network. This
part of the address must be unique because it identifies a particular machine—an individual—
as opposed to a network, which is a group. This number can also be referred to as a host
address. In the sample IP address 172.16.30.56, the 30.56 specifies the node address.
The designers of the Internet decided to create classes of networks based on network size.
For the small number of networks possessing a very large number of nodes, they created the
rank Class A network. At the other extreme is the Class C network, which is reserved for
the numerous networks with a small number of nodes. The class distinction for networks
between very large and very small is predictably called the Class B network.
Subdividing an IP address into a network and node address is determined by the class
designation of one’s network. Figure 3.20 summarizes the three classes of networks used
to address hosts—a subject I’ll explain in much greater detail throughout this chapter.
F ig u re 3 . 2 0

Summary of the three classes of networks
8 bits

8 bits

8 bits

8 bits

Class A:

Network

Host

Host

Host

Class B:

Network

Network

Host

Host

Class C:

Network

Network

Network

Host

Class D:

Multicast

Class E:

Research

To ensure efficient routing, Internet designers defined a mandate for the leading-bits
section of the address for each different network class. For example, since a router knows
that a Class A network address always starts with a 0, the router might be able to speed
a packet on its way after reading only the first bit of its address. This is where the address
schemes define the difference between a Class A, a Class B, and a Class C address. Coming
up, I’ll discuss the differences between these three classes, followed by a discussion of the
Class D and Class E addresses. Classes A, B, and C are the only ranges that are used to
address hosts in our networks.

Network Address Range: Class A
The designers of the IP address scheme decided that the first bit of the first byte in a Class A
network address must always be off, or 0. This means a Class A address must be between 0
and 127 in the first byte, inclusive.

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Consider the following network address:
0xxxxxxx

If we turn the other 7 bits all off and then turn them all on, we’ll find the Class A range
of network addresses:
00000000 = 0
01111111 = 127

So, a Class A network is defined in the first octet between 0 and 127, and it can’t
be less or more. Understand that 0 and 127 are not valid in a Class A network because
they’re reserved addresses, which I’ll explain soon.

Network Address Range: Class B
In a Class B network, the RFCs state that the first bit of the first byte must always be turned
on but the second bit must always be turned off. If you turn the other 6 bits all off and then
all on, you will find the range for a Class B network:
10000000 = 128
10111111 = 191

As you can see, a Class B network is defined when the first byte is configured from
128 to 191.

Network Address Range: Class C
For Class C networks, the RFCs define the first 2 bits of the first octet as always turned on,
but the third bit can never be on. Following the same process as the previous classes, convert
from binary to decimal to find the range. Here’s the range for a Class C network:
11000000 = 192
11011111 = 223

So, if you see an IP address that starts at 192 and goes to 223, you’ll know it is a Class C
IP address.

Network Address Ranges: Classes D and E
The addresses between 224 to 255 are reserved for Class D and E networks. Class D (224–
239) is used for multicast addresses and Class E (240–255) for scientific purposes, but I’m not
going into these types of addresses because they are beyond the scope of knowledge you need
to gain from this book.

Network Addresses: Special Purpose
Some IP addresses are reserved for special purposes, so network administrators can’t ever
assign these addresses to nodes. Table 3.4 lists the members of this exclusive little club and
the reasons why they’re included in it.

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Table 3 . 4    Reserved IP addresses
Address

Function

Network address of all 0s

Interpreted to mean “this network or segment.”

Network address of all 1s

Interpreted to mean “all networks.”

Network 127.0.0.1

Reserved for loopback tests. Designates the local
node and allows that node to send a test packet to
itself without generating network traffic.

Node address of all 0s

Interpreted to mean “network address” or any
host on a specified network.

Node address of all 1s

Interpreted to mean “all nodes” on the specified
network; for example, 128.2.255.255 means “all
nodes” on network 128.2 (Class B address).

Entire IP address set to all 0s

Used by Cisco routers to designate the default
route. Could also mean “any network.”

Entire IP address set to all 1s (same as
255.255.255.255)

Broadcast to all nodes on the current network;
sometimes called an “all 1s broadcast” or local
broadcast.

Class A Addresses
In a Class A network address, the first byte is assigned to the network address and the three
remaining bytes are used for the node addresses. The Class A format is as follows:
network.node.node.node

For example, in the IP address 49.22.102.70, the 49 is the network address and 22.102.70
is the node address. Every machine on this particular network would have the distinctive network address of 49.
Class A network addresses are 1 byte long, with the first bit of that byte reserved and the
7 remaining bits available for manipulation (addressing). As a result, the maximum number
of Class A networks that can be created is 128. Why? Because each of the 7 bit positions
can be either a 0 or a 1, thus 27, or 128.
To complicate matters further, the network address of all 0s (0000 0000) is reserved to
designate the default route (see Table 3.4 in the previous section). Additionally, the address
127, which is reserved for diagnostics, can’t be used either, which means that you can really
only use the numbers 1 to 126 to designate Class A network addresses. This means the
actual number of usable Class A network addresses is 128 minus 2, or 126.

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The IP address 127.0.0.1 is used to test the IP stack on an individual node
and cannot be used as a valid host address. However, the loopback address
creates a shortcut method for TCP/IP applications and services that run on
the same device to communicate with each other.

Each Class A address has 3 bytes (24-bit positions) for the node address of a machine.
This means there are 224 —or 16,777,216—unique combinations and, therefore, precisely
that many possible unique node addresses for each Class A network. Because node addresses
with the two patterns of all 0s and all 1s are reserved, the actual maximum usable number
of nodes for a Class A network is 224 minus 2, which equals 16,777,214. Either way, that’s a
huge number of hosts on a single network segment!

Class A Valid Host IDs
Here’s an example of how to figure out the valid host IDs in a Class A network address:
uu

All host bits off is the network address: 10.0.0.0.

uu

All host bits on is the broadcast address: 10.255.255.255.

The valid hosts are the numbers in between the network address and the broadcast
address: 10.0.0.1 through 10.255.255.254. Notice that 0s and 255s can be valid host IDs.
All you need to remember when trying to find valid host addresses is that the host bits can’t
all be turned off or on at the same time.

Class B Addresses
In a Class B network address, the first 2 bytes are assigned to the network address and the
remaining 2 bytes are used for node addresses. The format is as follows:
network.network.node.node

For example, in the IP address 172.16.30.56, the network address is 172.16 and the
node address is 30.56.
With a network address being 2 bytes (8 bits each), you get 216 unique combinations.
But the Internet designers decided that all Class B network addresses should start with the
binary digit 1, then 0. This leaves 14 bit positions to manipulate, therefore 16,384, or 214
unique Class B network addresses.
A Class B address uses 2 bytes for node addresses. This is 216 minus the two reserved
patterns of all 0s and all 1s for a total of 65,534 possible node addresses for each Class B
network.

Class B Valid Host IDs
Here’s an example of how to find the valid hosts in a Class B network:
uu

All host bits turned off is the network address: 172.16.0.0.

uu

All host bits turned on is the broadcast address: 172.16.255.255.

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The valid hosts would be the numbers in between the network address and the broadcast
address: 172.16.0.1 through 172.16.255.254.

Class C Addresses
The first 3 bytes of a Class C network address are dedicated to the network portion of the
address, with only 1 measly byte remaining for the node address. Here’s the format:
network.network.network.node

Using the example IP address 192.168.100.102, the network address is 192.168.100 and
the node address is 102.
In a Class C network address, the first three bit positions are always the binary 110. The
calculation is as follows: 3 bytes, or 24 bits, minus 3 reserved positions leaves 21 positions.
Hence, there are 221, or 2,097,152, possible Class C networks.
Each unique Class C network has 1 byte to use for node addresses. This leads to 28, or
256, minus the two reserved patterns of all 0s and all 1s, for a total of 254 node addresses
for each Class C network.

Class C Valid Host IDs
Here’s an example of how to find a valid host ID in a Class C network:
uu

All host bits turned off is the network ID: 192.168.100.0.

uu

All host bits turned on is the broadcast address: 192.168.100.255.

The valid hosts would be the numbers in between the network address and the broadcast
address: 192.168.100.1 through 192.168.100.254.

Private IP Addresses (RFC 1918)
The people who created the IP addressing scheme also created private IP addresses. These
addresses can be used on a private network, but they’re not routable through the Internet.
This is designed for the purpose of creating a measure of well-needed security, but it also
conveniently saves valuable IP address space.
If every host on every network was required to have real routable IP addresses, we would
have run out of IP addresses to hand out years ago. But by using private IP addresses, ISPs,
corporations, and home users only need a relatively tiny group of bona fide IP addresses to
connect their networks to the Internet. This is economical because they can use private IP
addresses on their inside networks and get along just fine.
To accomplish this task, the ISP and the corporation—the end user, no matter who
they are—need to use something called Network Address Translation (NAT), which basically takes a private IP address and converts it for use on the Internet. (NAT is covered
in Chapter 13, “Network Address Translation.”) Many people can use the same real IP

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125

address to transmit out onto the Internet. Doing things this way saves megatons of address
space—good for us all!
The reserved private addresses are listed in Table 3.5.
Table 3 . 5    Reserved IP address space
Address Class

Reserved Address Space

Class A

10.0.0.0 through 10.255.255.255

Class B

172.16.0.0 through 172.31.255.255

Class C

192.168.0.0 through 192.168.255.255

You must know your private address space to become Cisco certified!

So, What Private IP Address Should I Use?
That’s a really great question: Should you use Class A, Class B, or even Class C private
addressing when setting up your network? Let’s take Acme Corporation in SF as an
example. This company is moving into a new building and needs a whole new network. It
has 14 departments, with about 70 users in each. You could probably squeeze one or two
Class C addresses to use, or maybe you could use a Class B, or even a Class A just for fun.
The rule of thumb in the consulting world is, when you’re setting up a corporate network—
regardless of how small it is—you should use a Class A network address because it gives
you the most flexibility and growth options. For example, if you used the 10.0.0.0 network
address with a /24 mask, then you’d have 65,536 networks, each with 254 hosts. Lots of
room for growth with that network!
But if you’re setting up a home network, you’d opt for a Class C address because it is the
easiest for people to understand and configure. Using the default Class C mask gives you
one network with 254 hosts—plenty for a home network.
With the Acme Corporation, a nice 10.1.x.0 with a /24 mask (the x is the subnet for each
department) makes this easy to design, install, and troubleshoot.

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IPv4 Address Types
Most people use the term broadcast as a generic term, and most of the time, we understand
what they mean—but not always! For example, you might say, “The host broadcasted through
a router to a DHCP server,” but, well, it’s pretty unlikely that this would ever really happen.
What you probably mean—using the correct technical jargon—is, “The DHCP client broadcasted for an IP address and a router then forwarded this as a unicast packet to the DHCP
server.” Oh, and remember that with IPv4, broadcasts are pretty important, but with IPv6,
there aren’t any broadcasts sent at all—now there’s something to look forward to reading
about in Chapter 14!
Okay, I’ve referred to IP addresses throughout the preceding chapters and now all
throughout this chapter, and even showed you some examples. But I really haven’t gone
into the different terms and uses associated with them yet, and it’s about time I did. So
here are the address types that I’d like to define for you:
Loopback (localhost) Used to test the IP stack on the local computer. Can be any address
from 127.0.0.1 through 127.255.255.254.
Layer 2 broadcasts
Broadcasts (layer 3)

These are sent to all nodes on a LAN.
These are sent to all nodes on the network.

Unicast This is an address for a single interface, and these are used to send packets to a
single destination host.
Multicast These are packets sent from a single source and transmitted to many devices on
different networks. Referred to as “one-to-many.”

Layer 2 Broadcasts
First, understand that layer 2 broadcasts are also known as hardware broadcasts—they
only go out on a LAN, but they don’t go past the LAN boundary (router).
The typical hardware address is 6 bytes (48 bits) and looks something like
45:AC:24:E3:60:A5. The broadcast would be all 1s in binary, which would be
all Fs in hexadecimal, as in ff:ff:ff:ff:ff:ff and shown in Figure 3.21.
Every network interface card (NIC) will receive and read the frame, including the router,
since this was a layer 2 broadcast, but the router would never, ever forward this!

Layer 3 Broadcasts
Then there are the plain old broadcast addresses at layer 3. Broadcast messages are meant
to reach all hosts on a broadcast domain. These are the network broadcasts that have all
host bits on.
Here’s an example that you’re already familiar with: The network address of 172.16.0.0
255.255.0.0 would have a broadcast address of 172.16.255.255—all host bits on. Broadcasts

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can also be “any network and all hosts,” as indicated by 255.255.255.255, and shown in
Figure 3.22.
F ig u re 3 . 2 1

Local layer 2 broadcasts

I need to send this
to everyone on my
local network!

I heard that local
LAN broadcast.
I need to read this!

Ethernet: FF:FF:FF:FF:FF:FF

F ig u re 3 . 2 2

Layer 3 broadcasts

I need to send this to
everyone on my local network,
as well as to every
network I can get to!

I heard that allnetworks broadcast.
I need to read this!

Ethernet: FF:FF:FF:FF:FF:FF
IP: 255.255.255.255

In Figure 3.22, all hosts on the LAN will get this broadcast on their NIC, including the
router, but by default the router would never forward this packet.

Unicast Address
A unicast is defined as a single IP address that’s assigned to a network interface card and is
the destination IP address in a packet—in other words, it’s used for directing packets to a
specific host.

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In Figure 3.23 both the MAC address and the destination IP address are for a single NIC
on the network. All hosts on the broadcast domain would receive this frame and accept it.
Only the destination NIC of 10.1.1.2 would accept the packet; the other NICs would discard
the packet.
F ig u re 3 . 2 3

Unicast address

I need to send a packet to
a host on a remote network!
This needs to go to
my router!

I see the frame, but
this is not my MAC!
Discard!

I see that frame. It’s
for me! Now I need
to read the packet!

Ethernet: 00.00.0c.12.34.56
IP: 10.1.1.2

Multicast Address
Multicast is a different beast entirely. At first glance, it appears to be a hybrid of unicast
and broadcast communication, but that isn’t quite the case. Multicast does allow pointto-multipoint communication, which is similar to broadcasts, but it happens in a different
manner. The crux of multicast is that it enables multiple recipients to receive messages
without flooding the messages to all hosts on a broadcast domain. However, this is not the
default behavior—it’s what we can do with multicasting if it’s configured correctly!
Multicast works by sending messages or data to IP multicast group addresses. Unlike with
broadcasts, which aren’t forwarded, routers then forward copies of the packet out to every
interface that has hosts subscribed to that group address. This is where multicast differs from
broadcast messages—with multicast communication, copies of packets, in theory, are sent
only to subscribed hosts. For example, when I say in theory, I mean that the hosts will receive
a multicast packet destined for 224.0.0.10. This is an EIGRP packet, and only a router running the EIGRP protocol will read these. All hosts on the broadcast LAN, and Ethernet is a
broadcast multi-access LAN technology, will pick up the frame, read the destination address,
then immediately discard the frame unless they’re in the multicast group. This saves PC
processing, not LAN bandwidth. Be warned though—multicasting can cause some serious
LAN congestion if it’s not implemented carefully! Figure 3.24 shows a Cisco router sending
an EIGRP multicast packet on the local LAN and only the other Cisco router will accept and
read this packet.

Summary

F ig u re 3 . 2 4

129

EIGRP multicast example

We see that
multicast frame, but
this is not for us!
I have EIGRP data!

I run EIGRP! This is
for me!

224.0.0.10

There are several different groups that users or applications can subscribe to. The
range of multicast addresses starts with 224.0.0.0 and goes through 239.255.255.255.
As you can see, this range of addresses falls within IP Class D address space based on
classful IP assignment.

Summary
If you made it this far and understood everything the first time through, you should be
extremely proud of yourself! We really covered a lot of ground in this chapter, but understand that the information in it is critical to being able to navigate well through the rest of
this book.
If you didn’t get a complete understanding the first time around, don’t stress. It really
wouldn’t hurt you to read this chapter more than once. There is still a lot of ground to cover,
so make sure you’ve got this material all nailed down. That way, you’ll be ready for more,
and just so you know, there’s a lot more! What we’re doing up to this point is building a
solid foundation to build upon as you advance.
With that in mind, after you learned about the DoD model, the layers, and associated protocols, you learned about the oh-so-important topic of IP addressing. I discussed
in detail the difference between each address class, how to find a network address and
broadcast address, and what denotes a valid host address range. I can’t stress enough how
important it is for you to have this critical information unshakably understood before
moving on to Chapter 4!
Since you’ve already come this far, there’s no reason to stop now and waste all those
brainwaves and new neural connections. So don’t stop—go through the written lab and
review questions at the end of this chapter and make sure you understand each answer’s
explanation. The best is yet to come!

Visit ccna
.gg/ch3/b
for a
companion
MicroNugget
from CBT
Nuggets.

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Exam Essentials
Differentiate the DoD and the OSI network models. The DoD model is a condensed version of the OSI model, composed of four layers instead of seven, but is nonetheless like the
OSI model in that it can be used to describe packet creation and devices and protocols can
be mapped to its layers.
Identify Process/Application layer protocols. Telnet is a terminal emulation program that
allows you to log into a remote host and run programs. File Transfer Protocol (FTP) is a connection-oriented service that allows you to transfer files. Trivial FTP (TFTP) is a connectionless file transfer program. Simple Mail Transfer Protocol (SMTP) is a sendmail program.
Identify Host-to-Host layer protocols. Transmission Control Protocol (TCP) is a connectionoriented protocol that provides reliable network service by using acknowledgments and flow
control. User Datagram Protocol (UDP) is a connectionless protocol that provides low overhead and is considered unreliable.
Identify Internet layer protocols. Internet Protocol (IP) is a connectionless protocol
that provides network address and routing through an internetwork. Address Resolution
Protocol (ARP) finds a hardware address from a known IP address. Reverse ARP (RARP)
finds an IP address from a known hardware address. Internet Control Message Protocol
(ICMP) provides diagnostics and destination unreachable messages.
Describe the functions of DNS and DHCP in the network. Dynamic Host Configuration
Protocol (DHCP) provides network configuration information (including IP addresses) to
hosts, eliminating the need to perform the configurations manually. Domain Name Service
(DNS) resolves hostnames—both Internet names such as www.lammle.com and device names
such as Workstation 2—to IP addresses, eliminating the need to know the IP address of a
device for connection purposes.
Identify what is contained in the TCP header of a connection-oriented transmission. The
fields in the TCP header include the source port, destination port, sequence number, acknowledgment number, header length, a field reserved for future use, code bits, window size, checksum, urgent pointer, options field, and finally, the data field.
Identify what is contained in the UDP header of a connectionless transmission. The fields
in the UDP header include only the source port, destination port, length, checksum, and
data. The smaller number of fields as compared to the TCP header comes at the expense
of providing none of the more advanced functions of the TCP frame.
Identify what is contained in the IP header. The fields of an IP header include version,
header length, priority or type of service, total length, identification, flags, fragment offset,
time to live, protocol, header checksum, source IP address, destination IP address, options,
and finally, data.
Compare and contrast UDP and TCP characteristics and features. TCP is connectionoriented, acknowledged, and sequenced and has flow and error control, while UDP is connectionless, unacknowledged, and not sequenced and provides no error or flow control.

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Understand the role of port numbers. Port numbers are used to identify the protocol or
service that is to be used in the transmission.
Identify the role of ICMP. Internet Control Message Protocol (ICMP) works at the Network
layer and is used by IP for many different services. ICMP is a management protocol and messaging service provider for IP.
Define the Class A IP address range. The IP range for a Class A network is 1–126. This
provides 8 bits of network addressing and 24 bits of host addressing by default.
Define the Class B IP address range. The IP range for a Class B network is 128–191.
Class B addressing provides 16 bits of network addressing and 16 bits of host addressing
by default.
Define the Class C IP address range. The IP range for a Class C network is 192 through
223. Class C addressing provides 24 bits of network addressing and 8 bits of host addressing
by default.
Identify the private IP ranges. The Class A private address range is 10.0.0.0 through
10.255.255.255. The Class B private address range is 172.16.0.0 through 172.31.255.255.
The Class C private address range is 192.168.0.0 through 192.168.255.255.
Understand the difference between a broadcast, unicast, and multicast address. A broadcast is to all devices in a subnet, a unicast is to one device, and a multicast is to some but
not all devices.

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Written Labs
In this section, you’ll complete the following labs to make sure you’ve got the information
and concepts contained within them fully dialed in:
Lab 3.1: TCP/IP
Lab 3.2: Mapping Applications to the DoD Model
The answers to these labs can be found in Appendix A, “Answers to Written Labs.”

Written Lab 3.1: TCP/IP
Answer the following questions about TCP/IP:
1. What is the Class C address range in decimal and in binary?
2. What layer of the DoD model is equivalent to the Transport layer of the OSI model?
3. What is the valid range of a Class A network address?
4. What is the 127.0.0.1 address used for?
5. How do you find the network address from a listed IP address?
6. How do you find the broadcast address from a listed IP address?
7. What is the Class A private IP address space?
8. What is the Class B private IP address space?
9. What is the Class C private IP address space?
10. What are all the available characters that you can use in hexadecimal addressing?

Written Lab 3.2: Mapping Applications to the DoD Model
The four layers of the DoD model are Process/Application, Host-to-Host, Internet, and
Network Access. Identify the layer of the DoD model on which each of these protocols
operates.
1. Internet Protocol (IP)
2. Telnet
3. FTP
4. SNMP
5. DNS
6. Address Resolution Protocol (ARP)
7. DHCP/BootP
8. Transmission Control Protocol (TCP)

Written Labs

9. X Window
10. User Datagram Protocol (UDP)
11. NFS
12. Internet Control Message Protocol (ICMP)
13. Reverse Address Resolution Protocol (RARP)
14. Proxy ARP
15. TFTP
16. SMTP
17. LPD

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Review Questions
The following questions are designed to test your understanding of this
chapter’s material. For more information on how to get additional questions, please see this book’s introduction.

The answers to these questions can be found in Appendix B, “Answers to Chapter
Review Questions.”
1. What must happen if a DHCP IP conflict occurs?
A. Proxy ARP will fix the issue.
B. The client uses a gratuitous ARP to fix the issue.
C. The administrator must fix the conflict by hand at the DHCP server.
D. The DHCP server will reassign new IP addresses to both computers.
2. Which of the following Application layer protocols sets up a secure session that’s simi-

lar to Telnet?
A. FTP
B. SSH
C. DNS
D. DHCP
3. Which of the following mechanisms is used by the client to avoid a duplicate IP address

during the DHCP process?
A. ping
B. traceroute
C. gratuitous arp
D. pathping
4. What protocol is used to find the hardware address of a local device?
A. RARP
B. ARP
C. IP
D. ICMP
E. BootP

Review Questions

5. Which of the following are layers in the TCP/IP model? (Choose three.)
A. Application
B. Session
C. Transport
D. Internet
E. Data Link
F. Physical
6. Which class of IP address provides a maximum of only 254 host addresses per

network ID?
A. Class A
B. Class B
C. Class C
D. Class D
E. Class E
7. Which of the following describe the DHCP Discover message? (Choose two.)
A. It uses FF:FF:FF:FF:FF:FF as a layer 2 broadcast.
B. It uses UDP as the Transport layer protocol.
C. It uses TCP as the Transport layer protocol.
D. It does not use a layer 2 destination address.
8. Which layer 4 protocol is used for a Telnet connection?
A. IP
B. TCP
C. TCP/IP
D. UDP
E. ICMP
9. Private IP addressing was specified in RFC __________.
10. Which of the following services use TCP? (Choose three.)
A. DHCP
B. SMTP
C. SNMP
D. FTP
E. HTTP
F. TFTP

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11. Which Class of IP addresses uses the pattern shown below?
Network

Network

Network

Host

A. Class A
B. Class B
C. Class C
D. Class D
12. Which of the following is an example of a multicast address?
A. 10.6.9.1
B. 192.168.10.6
C. 224.0.0.10
D. 172.16.9.5
13. The following illustration shows a data structure header. What protocol is this

header from?
16-Bit Source Port
16-Bit Destination Port
32-Bit Sequence NumberHost-to-Host
32-Bit Acknowledgement Number
Host-to-Host
4-Bit
Reserved
Flags
Header
Length
16-bit TCP Checksum
Options
Data

16-Bit Window Size
16-bit Urgent Pointer

A. IP
B. ICMP
C. TCP
D. UDP
E. ARP
F. RARP
14. If you use either Telnet or FTP, what layer are you using to generate the data?
A. Application
B. Presentation
C. Session
D. Transport

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15. The DoD model (also called the TCP/IP stack) has four layers. Which layer of the DoD

model is equivalent to the Network layer of the OSI model?
A. Application
B. Host-to-Host
C. Internet
D. Network Access
16. Which two of the following are private IP addresses?
A. 12.0.0.1
B. 168.172.19.39
C. 172.20.14.36
D. 172.33.194.30
E. 192.168.24.43
17. What layer in the TCP/IP stack is equivalent to the Transport layer of the OSI model?
A. Application
B. Host-to-Host
C. Internet
D. Network Access
18. Which statements are true regarding ICMP packets? (Choose two).
A. ICMP guarantees datagram delivery.
B. ICMP can provide hosts with information about network problems.
C. ICMP is encapsulated within IP datagrams.
D. ICMP is encapsulated within UDP datagrams.
19. What is the address range of a Class B network address in binary?
A. 01xxxxxx
B. 0xxxxxxx
C. 10xxxxxx
D. 110xxxxx

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20. Drag the steps in the DHCP process and place them in the correct order on the right.
left list:

right list:

DHCPOffer

Drop Target A

DHCPDiscover

Drop Target B

DHCPAck

Drop Target C

DHCPRequest

Drop Target D

Chapter

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The following ICND1 exam topics
are covered in this chapter:
11 IP addressing (IPv4 / IPv6)
■■

Describe the operation and necessity of using private and
public IP addresses for IPv4 addressing

We’ll pick up right where we left off in the last chapter and continue to explore the world of IP addressing. I’ll open this chapter
by telling you how to subnet an IP network—an indispensably
crucial skill that’s central to mastering networking in general! Forewarned is forearmed, so
prepare yourself because being able to subnet quickly and accurately is pretty challenging and
you’ll need time to practice what you’ve learned to really nail it. So be patient and don’t give
up on this key aspect of networking until your skills are seriously sharp. I’m not kidding—
this chapter is so important you should really just graft it into your brain!
So be ready because we’re going to hit the ground running and thoroughly cover IP
subnetting from the very start. And though I know this will sound weird to you, you’ll be
much better off if you just try to forget everything you’ve learned about subnetting before
reading this chapter—especially if you’ve been to an official Cisco or Microsoft class! I
think these forms of special torture often do more harm than good and sometimes even
scare people away from networking completely. Those that survive and persevere usually
at least question the sanity of continuing to study in this field. If this is you, relax, breathe,
and know that you’ll find that the way I tackle the issue of subnetting is relatively painless
because I’m going to show you a whole new, much easier method to conquer this monster!
After working through this chapter, and I can’t say this enough, after working through
the extra study material at the end as well, you’ll be able to tame the IP addressing/subnetting
beast—just don’t give up! I promise that you’ll be really glad you didn’t. It’s one of those things
that once you get it down, you’ll wonder why you used to think it was so hard!
To find up-to-the minute updates for this chapter, please see
www.lammle.com/forum or the book’s web page at www.sybex.com.

Subnetting Basics
In Chapter 3, “TCP/IP,” you learned how to define and find the valid host ranges used in a
Class A, Class B, and Class C network address by turning the host bits all off and then all
on. This is very good, but here’s the catch: you were defining only one network, as shown
in Figure 4.1.

Subnetting Basics

F ig u re 4 .1

.2

141

One network

.3

.4

.5

.........

.130

.130

.131

.132

192.168.10.0/24
One large broadcast domain!

By now you know that having one large network is not a good thing because the first
three chapters you just read were veritably peppered with me incessantly telling you that!
But how would you fix the out of control problem that Figure 4.1 illustrates? Wouldn’t it
be nice to be able to break up that one, huge network address and create four manageable
networks from it? You betcha it would, but to make that happen, you would need to apply
the infamous trick of subnetting because it’s the best way to break up a giant network into
a bunch of smaller ones. Take a look at Figure 4.2 and see how this might look.
F ig u re 4 . 2

Multiple networks connected together

192.168.10.0

192.168.10.32

192.168.10.64

192.168.10.96

What are those 192.168.10.x addresses shown in the figure? Well that is what this chapter
will explain! How to make one network into many networks!
Let’s take off from where we left in Chapter 3 and start working in the host section
(host bits) of a network address, where we can borrow bits to create subnets.

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How to Create Subnets
Creating subnetworks is essentially the act of taking bits from the host portion of the address
and reserving them to define the subnet address instead. Clearly this will result in fewer bits
being available for defining your hosts, which is something you’ll always want to keep in mind.
Later in this chapter, I’ll guide you through the entire process of creating subnets starting
with Class C addresses. As always in networking, before you actually implement anything,
including subnetting, you must first determine your current requirements and make sure to
plan for future conditions as well.
In this first section, we’ll be discussing classful routing, which refers to
the fact that all hosts (nodes) in the network are using the exact same subnet mask. Later, when we move on to cover variable length subnet masks
(VLSMs), I’ll tell you all about classless routing, which is an environment
wherein each network segment can use a different subnet mask.

Okay—to create a subnet, we’ll start by fulfilling these three steps:
1. Determine the number of required network IDs:
uu

One for each LAN subnet

uu

One for each wide area network connection

2. Determine the number of required host IDs per subnet:
uu

One for each TCP/IP host

uu

One for each router interface

3. Based on the above requirements, create the following:
uu

A unique subnet mask for your entire network

uu

A unique subnet ID for each physical segment

uu

A range of host IDs for each subnet

Subnet Masks
For the subnet address scheme to work, every machine on the network must know which
part of the host address will be used as the subnet address. This condition is met by assigning a subnet mask to each machine. A subnet mask is a 32-bit value that allows the device
that’s receiving IP packets to distinguish the network ID portion of the IP address from the
host ID portion of the IP address. This 32-bit subnet mask is composed of 1s and 0s, where
the 1s represent the positions that refer to the network subnet addresses.
Not all networks need subnets, and if not, it really means that they’re using the default
subnet mask, which is basically the same as saying that a network doesn’t have a subnet
address. Table 4.1 shows the default subnet masks for Classes A, B, and C.

Subnetting Basics

143

Table 4 .1    Default subnet mask
Class

Format

Default Subnet Mask

A

network.node.node.node

255.0.0.0

B

network.network.node.node

255.255.0.0

C

network.network.network.node

255.255.255.0

Although you can use any mask in any way on an interface, typically it’s not usually
good to mess with the default masks. In other words, you don’t want to make a Class B
subnet mask read 255.0.0.0, and some hosts won’t even let you type it in. But these days,
most devices will. For a Class A network, you wouldn’t change the first byte in a subnet
mask because it should read 255.0.0.0 at a minimum. Similarly, you wouldn’t assign
255.255.255.255 because this is all 1s, which is a broadcast address. A Class B address
starts with 255.255.0.0, and a Class C starts with 255.255.255.0, and for the CCNA
especially, there is no reason to change the defaults!

Understanding the Powers of 2
Powers of 2 are important to understand and memorize for use with IP subnetting. Reviewing powers of 2, remember that when you see a number noted with an exponent, it means
you should multiply the number by itself as many times as the upper number specifies. For
example, 23 is 2 x 2 x 2, which equals 8. Here’s a list of powers of 2 to commit to memory:

21 = 2

28 = 256

22 = 4

29 = 512

23 = 8

210 = 1,024

24 = 16

211 = 2,048

25 = 32

212 = 4,096

6

2 = 64

213 = 8,192

27 = 128

214 = 16,384

Memorizing these powers of 2 is a good idea, but it’s not absolutely necessary. Just
remember that since you’re working with powers of 2, each successive power of 2 is
double the previous one.

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It works like this—all you have to do to remember the value of 29 is to first know that 28 = 256.
Why? Because when you double 2 to the eighth power (256), you get 29 (or 512). To determine the value of 210, simply start at 28 = 256, and then double it twice.
You can go the other way as well. If you needed to know what 26 is, for example, you just
cut 256 in half two times: once to reach 27 and then one more time to reach 26.

Classless Inter-Domain Routing (CIDR)
Another term you need to familiarize yourself with is Classless Inter-Domain Routing
(CIDR). It’s basically the method that Internet service providers (ISPs) use to allocate a
number of addresses to a company, a home—their customers. They provide addresses in a
certain block size, something I’ll talk about in greater detail soon.
When you receive a block of addresses from an ISP, what you get will look something
like this: 192.168.10.32/28. This is telling you what your subnet mask is. The slash notation (/) means how many bits are turned on (1s). Obviously, the maximum could only be
/32 because a byte is 8 bits and there are 4 bytes in an IP address: (4 n 8 = 32). But keep in
mind that regardless of the class of address, the largest subnet mask available relevant to
the Cisco exam objectives can only be a /30 because you’ve got to keep at least 2 bits for
host bits.
Take, for example, a Class A default subnet mask, which is 255.0.0.0. This tells us that
the first byte of the subnet mask is all ones (1s), or 11111111. When referring to a slash
notation, you need to count all the 1-bits to figure out your mask. The 255.0.0.0 is considered a /8 because it has 8 bits that are 1s—that is, 8 bits that are turned on.
A Class B default mask would be 255.255.0.0, which is a /16 because 16 bits are ones
(1s): 11111111.11111111.00000000.00000000.
Table 4.2 has a listing of every available subnet mask and its equivalent CIDR slash
notation.
Table 4 . 2   CIDR values
Subnet Mask

CIDR Value

255.0.0.0

/8

255.128.0.0

/9

255.192.0.0

/10

255.224.0.0

/11

Subnetting Basics

Subnet Mask

CIDR Value

255.240.0.0

/12

255.248.0.0

/13

255.252.0.0

/14

255.254.0.0

/15

255.255.0.0

/16

255.255.128.0

/17

255.255.192.0

/18

255.255.224.0

/19

255.255.240.0

/20

255.255.248.0

/21

255.255.252.0

/22

255.255.254.0

/23

255.255.255.0

/24

255.255.255.128

/25

255.255.255.192

/26

255.255.255.224

/27

255.255.255.240

/28

255.255.255.248

/29

255.255.255.252

/30

145

The /8 through /15 can only be used with Class A network addresses. /16 through /23 can
be used by Class A and B network addresses. /24 through /30 can be used by Class A, B, and
C network addresses. This is a big reason why most companies use Class A network addresses.
Since they can use all subnet masks, they get the maximum flexibility in network design.

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No, you cannot configure a Cisco router using this slash format. But
wouldn’t that be nice? Nevertheless, it’s really important for you to know
subnet masks in the slash notation (CIDR).

IP Subnet-Zero
Even though IP subnet-zero is not a new command, Cisco courseware and Cisco exam
objectives didn’t used to cover it. Know that Cisco certainly covers it now! This command
allows you to use the first and last subnet in your network design. For instance, the Class
C mask of 255.255.255.192 provides subnets 64 and 128, another facet of subnetting that
we’ll discuss more thoroughly later in this chapter. But with the ip subnet-zero command,
you now get to use subnets 0, 64, 128, and 192. It may not seem like a lot, but this provides
two more subnets for every subnet mask we use.
Even though we don’t discuss the command-line interface (CLI) until Chapter 6, “Cisco’s
Internetworking Operating System (IOS),” it’s important for you to be at least a little familiar
with this command at this point:
Router#sh running-config
Building configuration...
Current configuration : 827 bytes
!
hostname Pod1R1
!
ip subnet-zero
!

This router output shows that the command ip subnet-zero is enabled on the router.
Cisco has turned this command on by default starting with Cisco IOS version 12.x and
now we’re running 15.x code.
When taking your Cisco exams, make sure you read very carefully to see if Cisco is asking you not to use ip subnet-zero. There are actually instances where this may happen.

Subnetting Class C Addresses
There are many different ways to subnet a network. The right way is the way that works best
for you. In a Class C address, only 8 bits are available for defining the hosts. Remember that
subnet bits start at the left and move to the right, without skipping bits. This means that the
only Class C subnet masks can be the following:
Binary
Decimal CIDR
--------------------------------------------------------00000000 = 255.255.255.0
/24

Subnetting Basics

10000000
11000000
11100000
11110000
11111000
11111100

=
=
=
=
=
=

255.255.255.128
255.255.255.192
255.255.255.224
255.255.255.240
255.255.255.248
255.255.255.252

147

/25
/26
/27
/28
/29
/30

We can’t use a /31 or /32 because, as I’ve said, we must have at least 2 host bits for
assigning IP addresses to hosts. But this is only mostly true. Certainly we can never use
a /32 because that would mean zero host bits available, yet Cisco has various forms of
the IOS, as well as the new Cisco Nexus switches operating system, that support the /31
mask. The /31 is above the scope of the CCENT and CCNA objectives, so we won’t be
covering it in this book.
Coming up, I’m going to teach you that significantly less painful method of subnetting I
promised you at the beginning of this chapter, which makes it ever so much easier to subnet
larger numbers in a flash. Excited—good! Because I’m not kidding when I tell you that you
absolutely need to be able to subnet quickly and accurately to succeed in the networking
real world and on the exam too!

Subnetting a Class C Address—The Fast Way!
When you’ve chosen a possible subnet mask for your network and need to determine the
number of subnets, valid hosts, and the broadcast addresses of a subnet that mask will
provide, all you need to do is answer five simple questions:
uu

How many subnets does the chosen subnet mask produce?

uu

How many valid hosts per subnet are available?

uu

What are the valid subnets?

uu

What’s the broadcast address of each subnet?

uu

What are the valid hosts in each subnet?

This is where you’ll be really glad you followed my advice and took the time to memorize
your powers of 2. If you didn’t, now would be a good time… Just refer back to the sidebar,
“Understanding the Powers of 2,” earlier if you need to brush up. Here’s how you arrive at
the answers to those five big questions:
uu

uu

uu

How many subnets? 2x = number of subnets. x is the number of masked bits, or the 1s.
For example, in 11000000, the number of 1s gives us 22 subnets. So in this example,
there are 4 subnets.
How many hosts per subnet? 2y – 2 = number of hosts per subnet. y is the number of
unmasked bits, or the 0s. For example, in 11000000, the number of 0s gives us 26 – 2
hosts, or 62 hosts per subnet. You need to subtract 2 for the subnet address and the
broadcast address, which are not valid hosts.
What are the valid subnets? 256 – subnet mask = block size, or increment number. An
example would be the 255.255.255.192 mask, where the interesting octet is the fourth

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octet (interesting because that is where our subnet numbers are). Just use this math:
256 – 192 = 64. The block size of a 192 mask is always 64. Start counting at zero in
blocks of 64 until you reach the subnet mask value and these are your subnets in the
fourth octet: 0, 64, 128, 192. Easy, huh?
uu

uu

What’s the broadcast address for each subnet? Now here’s the really easy part. Since we
counted our subnets in the last section as 0, 64, 128, and 192, the broadcast address is
always the number right before the next subnet. For example, the 0 subnet has a broadcast address of 63 because the next subnet is 64. The 64 subnet has a broadcast address
of 127 because the next subnet is 128, and so on. Remember, the broadcast address of
the last subnet is always 255.
What are the valid hosts? Valid hosts are the numbers between the subnets, omitting
the all-0s and all-1s. For example, if 64 is the subnet number and 127 is the broadcast
address, then 65–126 is the valid host range. Your valid range is always the group of
numbers between the subnet address and the broadcast address.

If you’re still confused, don’t worry because it really isn’t as hard as it seems to be at first—
just hang in there! To help lift any mental fog, try a few of the practice examples next.

Subnetting Practice Examples: Class C Addresses
Here’s your opportunity to practice subnetting Class C addresses using the method I just
described. This is so cool. We’re going to start with the first Class C subnet mask and work
through every subnet that we can, using a Class C address. When we’re done, I’ll show you
how easy this is with Class A and B networks too!

Practice Example #1C: 255.255.255.128 (/25)
Since 128 is 10000000 in binary, there is only 1 bit for subnetting and 7 bits for hosts. We’re
going to subnet the Class C network address 192.168.10.0.
192.168.10.0 = Network address
255.255.255.128 = Subnet mask
Now, let’s answer our big five:
uu

uu

uu

uu

How many subnets? Since 128 is 1 bit on (10000000), the answer would be 21 = 2.
How many hosts per subnet? We have 7 host bits off (10000000), so the equation would
be 27 – 2 = 126 hosts. Once you figure out the block size of a mask, the amount of hosts
is always the block size minus 2. No need to do extra math if you don’t need to!
What are the valid subnets? 256 – 128 = 128. Remember, we’ll start at zero and count in
our block size, so our subnets are 0, 128. By just counting your subnets when counting
in your block size, you really don’t need to do steps 1 and 2. We can see we have two subnets, and in the step before this one, just remember that the amount of hosts is always the
block size minus 2, and in this example, that gives us 2 subnets, each with 126 hosts.
What’s the broadcast address for each subnet? The number right before the value of
the next subnet is all host bits turned on and equals the broadcast address. For the zero
subnet, the next subnet is 128, so the broadcast of the 0 subnet is 127.

Subnetting Basics

uu

149

What are the valid hosts? These are the numbers between the subnet and broadcast
address. The easiest way to find the hosts is to write out the subnet address and the
broadcast address, which makes valid hosts completely obvious. The following table
shows the 0 and 128 subnets, the valid host ranges of each, and the broadcast address
of both subnets:

Subnet

0

128

First host

1

129

Last host

126

254

Broadcast

127

255

Okay, looking at a Class C /25, it’s pretty clear that there are two subnets. But so what—
why is this significant? Well actually, it’s not because that’s not the right question. What you
really want to know is what you would do with this information!
I know this isn’t exactly everyone’s favorite pastime, but what we’re about to do is really
important, so bear with me; we’re going to talk about subnetting—period. The key to understanding subnetting is to understand the very reason you need to do it, and I’m going to demonstrate this by going through the process of building a physical network.
Okay—because we added that router shown in Figure 4.3, in order for the hosts on our
internetwork to communicate, they must now have a logical network addressing scheme.
We could use IPv6, but IPv4 is still the most popular for now. It’s also what we’re studying
at the moment, so that’s what we’re going with.
F ig u re 4 . 3

Implementing a Class C /25 logical network
.2

.3

.4

192.168.10.0

.130

.1

.129

.131

.132

192.168.10.128

Router#show ip route
[output cut]
C 192.168.10.0 is directly connected to Ethernet 0
C 192.168.10.128 is directly connected to Ethernet 1

Looking at Figure 4.3, you can see that there are two physical networks, so we’re going to
implement a logical addressing scheme that allows for two logical networks. As always, it’s
a really good idea to look ahead and consider likely short- and long-term growth scenarios,
but for this example in this book, a /25 gets it done.

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Figure 4.3 shows us that both subnets have been assigned to a router interface, which creates our broadcast domains and assigns our subnets. Use the command show ip route to see
the routing table on a router. Notice that instead of one large broadcast domain, there are now
two smaller broadcast domains, providing for up to 126 hosts in each. The C in the router output translates to “directly connected network,” and we can see we have two of those with two
broadcast domains and that we created and implemented them. So congratulations—you did
it! You have successfully subnetted a network and applied it to a network design. Nice! Let’s
do it again.

Practice Example #2C: 255.255.255.192 (/26)
This time, we’re going to subnet the network address 192.168.10.0 using the subnet mask
255.255.255.192.
192.168.10.0 = Network address
255.255.255.192 = Subnet mask
Now, let’s answer the big five:
uu

uu

uu

uu

uu

How many subnets? Since 192 is 2 bits on (11000000), the answer would be
22 = 4 subnets.
How many hosts per subnet? We have 6 host bits off (11000000), giving us 26 – 2 = 62
hosts. The amount of hosts is always the block-size minus 2.
What are the valid subnets? 256 – 192 = 64. Remember, to start at zero and count in
our block size. This means our subnets are 0, 64, 128, and 192. We can see we have a
block size of 64, so we have 4 subnets, each with 62 hosts.
What’s the broadcast address for each subnet? The number right before the value of
the next subnet is all host bits turned on and equals the broadcast address. For the zero
subnet, the next subnet is 64, so the broadcast address for the zero subnet is 63.
What are the valid hosts? These are the numbers between the subnet and broadcast
address. As I said, the easiest way to find the hosts is to write out the subnet address
and the broadcast address, which clearly delimits our valid hosts. The following table
shows the 0, 64, 128, and 192 subnets, the valid host ranges of each, and the broadcast
address of each subnet:

The subnets (do this first)

0

64

128

192

Our first host (perform host
addressing last)

1

65

129

193

Our last host

62

126

190

254

The broadcast address
(do this second)

63

127

191

255

Subnetting Basics

151

Okay, again, before getting into the next example, you can see that we can now subnet
a /26 as long as we can count in increments of 64. And what are you going to do with
this fascinating information? Implement it! We’ll use Figure 4.4 to practice a /26 network
implementation.
F ig u re 4 . 4

Implementing a class C /26 (with three networks)
.66

.67

.68

192.168.10.64
.2

.130

.65

.1

.129

.3

.131

.132

192.168.10.128
.4

.5

192.168.10.0
Router#show ip route
[output cut]
C 192.168.10.0 is directly connected to Ethernet 0
C 192.168.10.64 is directly connected to Ethernet 1
C 192.168.10.128 is directly connected to Ethernet 2

The /26 mask provides four subnetworks, and we need a subnet for each router interface.
With this mask, in this example, we actually have room with a spare subnet to add to another
router interface in the future. Always plan for growth if possible!

Practice Example #3C: 255.255.255.224 (/27)
This time, we’ll subnet the network address 192.168.10.0 and subnet mask
255.255.255.224.
192.168.10.0 = Network address
255.255.255.224 = Subnet mask
uu

How many subnets? 224 is 11100000, so our equation would be 23 = 8.

uu

How many hosts? 25 – 2 = 30.

uu

uu

uu

What are the valid subnets? 256 – 224 = 32. We just start at zero and count to the subnet mask value in blocks (increments) of 32: 0, 32, 64, 96, 128, 160, 192, and 224.
What’s the broadcast address for each subnet (always the number right before the
next subnet)?
What are the valid hosts (the numbers between the subnet number and the broadcast
address)?

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To answer the last two questions, first just write out the subnets, then write out the broadcast addresses—the number right before the next subnet. Last, fill in the host addresses. The
following table gives you all the subnets for the 255.255.255.224 Class C subnet mask:
The subnet address

0

32

64

96

128

160

192

224

The first valid host

1

33

65

97

129

161

193

225

The last valid host

30

62

94

126

158

190

222

254

The broadcast address

31

63

95

127

159

191

223

255

In practice example #3C, we’re using a 255.255.255.224 (/27) network, which provides
eight subnets as shown above. We can take these subnets and implement them as shown in
Figure 4.5 using any of the subnets available.
F ig u re 4 . 5

Implementing a Class C /27 logical network
.129
192.168.10.128

.98

.161

192.168.10.160

192.168.10.96
.97
192.168.10.32

.33

.1 .65

192.168.10.64

192.168.10.0
Router#show ip route
[output cut]
C 192.168.10.0 is directly connected to Ethernet 0
C 192.168.10.32 is directly connected to Ethernet 1
C 192.168.10.64 is directly connected to Ethernet 2
C 192.168.10.96 is directly connected to Serial 0

Noticed I used six of the eight subnets available for my network design. The lightning
bolt symbol in the figure represents a wide area network (WAN) such as a T1 or other serial
connection through an ISP or telco. In other words, something you don’t own, but it’s still
a subnet just like any LAN connection on a router. As usual, I used the first valid host in
each subnet as the router’s interface address. This is just a rule of thumb; you can use any
address in the valid host range as long as you remember what address you configured so
you can set the default gateways on your hosts to the router address.

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153

Practice Example #4C: 255.255.255.240 (/28)
Let’s practice another one:
192.168.10.0 = Network address
255.255.255.240 = Subnet mask
uu

Subnets? 240 is 11110000 in binary. 24 = 16.

uu

Hosts? 4 host bits, or 24 – 2 = 14.

uu

Valid subnets? 256 – 240 = 16. Start at 0: 0 + 16 = 16. 16 + 16 = 32. 32 + 16 = 48. 48
+ 16 = 64. 64 + 16 = 80. 80 + 16 = 96. 96 + 16 = 112. 112 + 16 = 128. 128 + 16 = 144.
144 + 16 = 160. 160 + 16 = 176. 176 + 16 = 192. 192 + 16 = 208. 208 + 16 = 224. 224
+ 16 = 240.

uu

Broadcast address for each subnet?

uu

Valid hosts?

To answer the last two questions, check out the following table. It gives you the subnets,
valid hosts, and broadcast addresses for each subnet. First, find the address of each subnet using
the block size (increment). Second, find the broadcast address of each subnet increment, which
is always the number right before the next valid subnet, and then just fill in the host addresses.
The following table shows the available subnets, hosts, and broadcast addresses provided from
a Class C 255.255.255.240 mask.
Subnet

0

16

32

48

64

80

96

112 128 144 160 176 192 208 224 240

First host

1

17

33

49

65

81

97

113 129 145 161 177 193 209 225 241

Last host

14

30

46

62

78

94

110 126 142 158 174 190 206 222 238 254

Broadcast

15

31

47

63

79

95

111 127 143 159 175 191 207 223 239 255

Cisco has figured out that most people cannot count in 16s and therefore
have a hard time finding valid subnets, hosts, and broadcast addresses
with the Class C 255.255.255.240 mask. You’d be wise to study this mask.

Practice Example #5C: 255.255.255.248 (/29)
Let’s keep practicing:
192.168.10.0 = Network address
255.255.255.248 = Subnet mask
uu

Subnets? 248 in binary = 11111000. 25 = 32.

uu

Hosts? 23 – 2 = 6.

uu

Valid subnets? 256 – 248 = 0, 8, 16, 24, 32, 40, 48, 56, 64, 72, 80, 88, 96, 104, 112, 120,
128, 136, 144, 152, 160, 168, 176, 184, 192, 200, 208, 216, 224, 232, 240, and 248.

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uu

Broadcast address for each subnet?

uu

Valid hosts?

Take a look at the following table. It shows some of the subnets (first four and last four
only), valid hosts, and broadcast addresses for the Class C 255.255.255.248 mask:
Subnet

0

8

16

24

…

224

232

240

248

First host

1

9

17

25

…

225

233

241

249

Last host

6

14

22

30

…

230

238

246

254

Broadcast

7

15

23

31

…

231

239

247

255

If you try to configure a router interface with the address 192.168.10.6
255.255.255.248 and receive this error:
Bad mask /29 for address 192.168.10.6
It means that ip subnet-zero is not enabled. You must be able to subnet
to see that the address used in this example is in the zero subnet!

Practice Example #6C: 255.255.255.252 (/30)
Okay—just one more:
192.168.10.0 = Network address
255.255.255.252 = Subnet mask
uu

Subnets? 64.

uu

Hosts? 2.

uu

Valid subnets? 0, 4, 8, 12, etc., all the way to 252.

uu

Broadcast address for each subnet? (always the number right before the next subnet)

uu

Valid hosts? (the numbers between the subnet number and the broadcast address)

The following table shows you the subnet, valid host, and broadcast address of the first
four and last four subnets in the 255.255.255.252 Class C subnet:
Subnet

0

4

8

12

…

240

244

248

252

First host

1

5

9

13

…

241

245

249

253

Last host

2

6

10

14

…

242

246

250

254

Broadcast

3

7

11

15

…

243

247

251

255

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Should We Really Use This Mask That Provides Only Two Hosts?
You are the network administrator for Acme Corporation in San Francisco, with dozens
of WAN links connecting to your corporate office. Right now your network is a classful
network, which means that the same subnet mask is on each host and router interface.
You’ve read about classless routing, where you can have different sized masks, but don’t
know what to use on your point-to-point WAN links. Is the 255.255.255.252 (/30) a helpful
mask in this situation?
Yes, this is a very helpful mask in wide area networks!
If you were to use the 255.255.255.0 mask in this situation, then each network would have
254 hosts. But you use only 2 addresses with a WAN link, which is a waste of 252 hosts per
subnet! If you use the 255.255.255.252 mask, then each subnet has only 2 hosts, and you
don’t want to waste precious addresses. This is a really important subject, one that we’ll
address in a lot more detail in the section on VLSM network design in the next chapter!

Subnetting in Your Head: Class C Addresses
It really is possible to subnet in your head? Yes, and it’s not all that hard either—take the
following example:
192.168.10.50 = Node address
255.255.255.224 = Subnet mask
First, determine the subnet and broadcast address of the network in which the above
IP address resides. You can do this by answering question 3 of the big 5 questions: 256 –
224 = 32. 0, 32, 64, and so on. The address of 33 falls between the two subnets of 32 and
64 and must be part of the 192.168.10.32 subnet. The next subnet is 64, so the broadcast
address of the 32 subnet is 63. Don’t forget that the broadcast address of a subnet is always
the number right before the next subnet. The valid host range equals the numbers between
the subnet and broadcast address, or 33–62. This is too easy!
Okay, let’s try another one. We’ll subnet another Class C address:
192.168.10.50 = Node address
255.255.255.240 = Subnet mask
What is the subnet and broadcast address of the network of which the above IP address
is a member? 256 – 240 = 16. Now just count by our increments of 16 until we pass the
host address: 0, 16, 32, 48, 64. Bingo—the host address is between the 48 and 64 subnets.
The subnet is 192.168.10.48, and the broadcast address is 63 because the next subnet is
64. The valid host range equals the numbers between the subnet number and the broadcast
address, or 49–62.

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Let’s do a couple more to make sure you have this down.
You have a node address of 192.168.10.174 with a mask of 255.255.255.240. What is
the valid host range?
The mask is 240, so we’d do a 256 – 240 = 16. This is our block size. Just keep adding
16 until we pass the host address of 174, starting at zero, of course: 0, 16, 32, 48, 64, 80,
96, 112, 128, 144, 160, 176. The host address of 174 is between 160 and 176, so the subnet
is 160. The broadcast address is 175; the valid host range is 161–174. That was a tough one!
One more—just for fun. This one is the easiest of all Class C subnetting:
192.168.10.17 = Node address
255.255.255.252 = Subnet mask
What is the subnet and broadcast address of the subnet in which the above IP address
resides? 256 – 252 = 0 (always start at zero unless told otherwise). 0, 4, 8, 12, 16, 20,
etc. You’ve got it! The host address is between the 16 and 20 subnets. The subnet is
192.168.10.16, and the broadcast address is 19. The valid host range is 17–18.
Now that you’re all over Class C subnetting, let’s move on to Class B subnetting. But
before we do, let’s go through a quick review.

What Do We Know?
Okay—here’s where you can really apply what you’ve learned so far and begin committing
it all to memory. This is a very cool section that I’ve been using in my classes for years. It
will really help you nail down subnetting for good!
When you see a subnet mask or slash notation (CIDR), you should know the following:
/25

/26

/27

What do we know about a /25?
uu

128 mask

uu

1 bit on and 7 bits off (10000000)

uu

Block size of 128

uu

Subnets 0 and 128

uu

2 subnets, each with 126 hosts

What do we know about a /26?
uu

192 mask

uu

2 bits on and 6 bits off (11000000)

uu

Block size of 64

uu

Subnet 0, 64, 128, 192

uu

4 subnets, each with 62 hosts

What do we know about a /27?
uu

224 mask

uu

3 bits on and 5 bits off (11100000)

Subnetting Basics

uu

Block size of 32

uu

Subnets 0, 32, 64, 96, 128, 160, 192, 224

uu

8 subnets, each with 30 hosts

157

/28 What do we know about a /28?

/29

/30

uu

240 mask

uu

4 bits on and 4 bits off

uu

Block size of 16

uu

Subnets 0, 16, 32, 48, 64, 80, 96, 112, 128, 144, 160, 176, 192, 208, 224, 240

uu

16 subnets, each with 14 hosts

What do we know about a /29?
uu

248 mask

uu

5 bits on and 3 bits off

uu

Block size of 8

uu

Subnets 0, 8, 16, 24, 32, 40, 48, etc.

uu

32 subnets, each with 6 hosts

What do we know about a /30?
uu

252 mask

uu

6 bits on and 2 bits off

uu

Block size of 4

uu

Subnets 0, 4, 8, 12, 16, 20, 24, etc.

uu

64 subnets, each with 2 hosts

The below table 4.3 puts all of the above information into one compact little table. You
should practice writing this table out on scratch paper, and if you can do it, write it down
before you start your exam!
Table 4 . 3    What do you know?
CIDR Notation

Mask

Bits

Block Size

Subnets

Hosts

/25

128

1 bit on and
7 bits off

128

0 and 128

2 subnets, each
with 126 hosts

/26

192

2 bits on and 64
6 bits off

0, 64, 128, 192

4 subnets, each
with 62 hosts

/27

224

3 bits on and 32
5 bits off

0, 32, 64, 96, 128,
160, 192, 224

8 subnets, each
with 30 hosts

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Table 4 . 3    What do you know? (continued)
CIDR Notation

Mask

Bits

Block Size

Subnets

Hosts

/28

240

4 bits on and 16
4 bits off

16 subnets, each
0, 16, 32, 48, 64,
with 14 hosts
80, 96, 112, 128,
144, 160, 176, 192,
208, 224, 240

/29

248

5 bits on and 8
3 bits off

0, 8, 16, 24, 32, 40, 32 subnets, each
48, etc.
with 6 hosts

/30

252

6 bits on and 4
2 bits off

0, 4, 8, 12, 16, 20,
24, etc.

64 subnets, each
with 2 hosts

Regardless of whether you have a Class A, Class B, or Class C address, the /30 mask will
provide you with only two hosts, ever. As suggested by Cisco, this mask is suited almost
exclusively for use on point-to-point links.
If you can memorize this “What Do We Know?” section, you’ll be much better off in
your day-to-day job and in your studies. Try saying it out loud, which helps you memorize
things—yes, your significant other and/or coworkers will think you’ve lost it, but they
probably already do if you’re in the networking field anyway. And if you’re not yet in the
networking field but are studying all this to break into it, get used to it!
It’s also helpful to write these on some type of flashcards and have people test your skill.
You’d be amazed at how fast you can get subnetting down if you memorize block sizes as
well as this “What Do We Know?” section.

Subnetting Class B Addresses
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Before we dive into this, let’s look at all the possible Class B subnet masks first. Notice that
we have a lot more possible subnet masks than we do with a Class C network address:
255.255.0.0
255.255.128.0
255.255.192.0
255.255.224.0
255.255.240.0
255.255.248.0
255.255.252.0
255.255.254.0

(/16)
(/17)
(/18)
(/19)
(/20)
(/21)
(/22)
(/23)

255.255.255.0
255.255.255.128
255.255.255.192
255.255.255.224
255.255.255.240
255.255.255.248
255.255.255.252

(/24)
(/25)
(/26)
(/27)
(/28)
(/29)
(/30)

We know the Class B network address has 16 bits available for host addressing. This
means we can use up to 14 bits for subnetting because we need to leave at least 2 bits for
host addressing. Using a /16 means you are not subnetting with Class B, but it is a mask
you can use!

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159

By the way, do you notice anything interesting about that list of subnet
values—a pattern, maybe? Ah ha! That’s exactly why I had you memorize
the binary-to-decimal numbers earlier in Chapter 2. Since subnet mask bits
start on the left and move to the right and bits can’t be skipped, the numbers are always the same regardless of the class of address. If you haven’t
already, memorize this pattern!

The process of subnetting a Class B network is pretty much the same as it is for a Class C,
except that you have more host bits and you start in the third octet.
Use the same subnet numbers for the third octet with Class B that you used for the
fourth octet with Class C, but add a zero to the network portion and a 255 to the broadcast section in the fourth octet. The following table shows you an example host range of
two subnets used in a Class B 240 (/20) subnet mask:
Subnet address

16.0

32.0

Broadcast address

31.255

47.255

Just add the valid hosts between the numbers and you’re set!
The preceding example is true only until you get up to /24. After that, it’s
numerically exactly like Class C.

Subnetting Practice Examples: Class B Addresses
The following sections will give you an opportunity to practice subnetting Class B addresses.
Again, I have to mention that this is the same as subnetting with Class C, except we start in
the third octet—with the exact same numbers!

Practice Example #1B: 255.255.128.0 (/17)
172.16.0.0 = Network address
255.255.128.0 = Subnet mask
uu

Subnets? 21 = 2 (same amount as Class C).

uu

Hosts? 215 – 2 = 32,766 (7 bits in the third octet, and 8 in the fourth).

uu

Valid subnets? 256 – 128 = 128. 0, 128. Remember that subnetting is performed in the
third octet, so the subnet numbers are really 0.0 and 128.0, as shown in the next table.
These are the exact numbers we used with Class C; we use them in the third octet and
add a 0 in the fourth octet for the network address.

uu

Broadcast address for each subnet?

uu

Valid hosts?

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The following table shows the two subnets available, the valid host range, and the
broadcast address of each:
Subnet

0.0

128.0

First host

0.1

128.1

Last host

127.254

255.254

Broadcast

127.255

255.255

Okay, notice that we just added the fourth octet’s lowest and highest values and came
up with the answers. And again, it’s done exactly the same way as for a Class C subnet. We
just used the same numbers in the third octet and added 0 and 255 in the fourth octet—
pretty simple, huh? I really can’t say this enough: it’s just not that hard. The numbers never
change; we just use them in different octets!
Question: Using the above subnet mask, do you think 172.16.10.0 is a valid host
address? What about 172.16.10.255? Can 0 and 255 in the fourth octet ever be a valid
host address? The answer is absolutely, yes, those are valid hosts! Any number between
the subnet number and the broadcast address is always a valid host.

Practice Example #2B: 255.255.192.0 (/18)
172.16.0.0 = Network address
255.255.192.0 = Subnet mask
uu

Subnets? 22 = 4.

uu

Hosts? 214 – 2 = 16,382 (6 bits in the third octet, and 8 in the fourth).

uu

Valid subnets? 256 – 192 = 64. 0, 64, 128, 192. Remember that the subnetting is performed in the third octet, so the subnet numbers are really 0.0, 64.0, 128.0, and 192.0,
as shown in the next table.

uu

Broadcast address for each subnet?

uu

Valid hosts?

The following table shows the four subnets available, the valid host range, and the
broadcast address of each:
Subnet

0.0

64.0

128.0

192.0

First host

0.1

64.1

128.1

192.1

Last host

63.254

127.254

191.254

255.254

Broadcast

63.255

127.255

191.255

255.255

Subnetting Basics

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Again, it’s pretty much the same as it is for a Class C subnet—we just added 0 and 255
in the fourth octet for each subnet in the third octet.

Practice Example #3B: 255.255.240.0 (/20)
172.16.0.0 = Network address
255.255.240.0 = Subnet mask
uu

Subnets? 24 = 16.

uu

Hosts? 212 – 2 = 4094.

uu

Valid subnets? 256 – 240 = 0, 16, 32, 48, etc., up to 240. Notice that these are the
same numbers as a Class C 240 mask—we just put them in the third octet and add a
0 and 255 in the fourth octet.

uu

Broadcast address for each subnet?

uu

Valid hosts?

The following table shows the first four subnets, valid hosts, and broadcast addresses in
a Class B 255.255.240.0 mask:
Subnet

0.0

16.0

32.0

48.0

First host

0.1

16.1

32.1

48.1

Last host

15.254

31.254

47.254

63.254

Broadcast

15.255

31.255

47.255

63.255

Practice Example #4B: 255.255.248.0 (/21)
172.16.0.0 = Network address
255.255.248.0 = Subnet mask
uu

Subnets? 25 = 32.

uu

Hosts? 211 – 2 = 2046.

uu

Valid subnets? 256 – 248 = 0, 8, 16, 24, 32, etc., up to 248.

uu

Broadcast address for each subnet?

uu

Valid hosts?

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The following table shows the first five subnets, valid hosts, and broadcast addresses in a
Class B 255.255.248.0 mask:
Subnet

0.0

8.0

16.0

24.0

32.0

First host

0.1

8.1

16.1

24.1

32.1

Last host

7.254

15.254

23.254

31.254

39.254

Broadcast

7.255

15.255

23.255

31.255

39.255

Practice Example #5B: 255.255.252.0 (/22)
172.16.0.0 = Network address
255.255.252.0 = Subnet mask
uu

Subnets? 26 = 64.

uu

Hosts? 210 – 2 = 1022.

uu

Valid subnets? 256 – 252 = 0, 4, 8, 12, 16, etc., up to 252.

uu

Broadcast address for each subnet?

uu

Valid hosts?

The following table shows the first five subnets, valid hosts, and broadcast addresses in a
Class B 255.255.252.0 mask:
Subnet

0.0

4.0

8.0

12.0

16.0

First host

0.1

4.1

8.1

12.1

16.1

Last host

3.254

7.254

11.254

15.254

19.254

Broadcast

3.255

7.255

11.255

15.255

19.255

Practice Example #6B: 255.255.254.0 (/23)
172.16.0.0 = Network address
255.255.254.0 = Subnet mask
uu

Subnets? 27 = 128.

uu

Hosts? 29 – 2 = 510.

uu

Valid subnets? 256 – 254 = 0, 2, 4, 6, 8, etc., up to 254.

Subnetting Basics

uu

Broadcast address for each subnet?

uu

Valid hosts?

163

The following table shows the first five subnets, valid hosts, and broadcast addresses in a
Class B 255.255.254.0 mask:
Subnet

0.0

2.0

4.0

6.0

8.0

First host

0.1

2.1

4.1

6.1

8.1

Last host

1.254

3.254

5.254

7.254

9.254

Broadcast

1.255

3.255

5.255

7.255

9.255

Practice Example #7B: 255.255.255.0 (/24)
Contrary to popular belief, 255.255.255.0 used with a Class B network address is not called
a Class B network with a Class C subnet mask. It’s amazing how many people see this mask
used in a Class B network and think it’s a Class C subnet mask. This is a Class B subnet
mask with 8 bits of subnetting—it’s logically different from a Class C mask. Subnetting this
address is fairly simple:
172.16.0.0 = Network address
255.255.255.0 = Subnet mask
uu

Subnets? 28 = 256.

uu

Hosts? 28 – 2 = 254.

uu

Valid subnets? 256 – 255 = 1. 0, 1, 2, 3, etc., all the way to 255.

uu

Broadcast address for each subnet?

uu

Valid hosts?

The following table shows the first four and last two subnets, the valid hosts, and the
broadcast addresses in a Class B 255.255.255.0 mask:
Subnet

0.0

1.0

2.0

3.0

...

254.0

255.0

First host

0.1

1.1

2.1

3.1

...

254.1

255.1

Last host

0.254

1.254

2.254

3.254

...

254.254

255.254

Broadcast

0.255

1.255

2.255

3.255

...

254.255

255.255

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Practice Example #8B: 255.255.255.128 (/25)
This is actually one of the hardest subnet masks you can play with. And worse, it actually is
a really good subnet to use in production because it creates over 500 subnets with 126 hosts
for each subnet—a nice mixture. So, don’t skip over it!
172.16.0.0 = Network address
255.255.255.128 = Subnet mask
uu

Subnets? 29 = 512.

uu

Hosts? 27 – 2 = 126.

uu

Valid subnets? Okay, now for the tricky part. 256 – 255 = 1. 0, 1, 2, 3, etc., for the
third octet. But you can’t forget the one subnet bit used in the fourth octet. Remember
when I showed you how to figure one subnet bit with a Class C mask? You figure this
the same way. You actually get two subnets for each third octet value, hence the 512
subnets. For example, if the third octet is showing subnet 3, the two subnets would
actually be 3.0 and 3.128.

uu

Broadcast address for each subnet? The numbers right before the next subnet.

uu

Valid hosts? The numbers between the subnet numbers and the broadcast address.

The following graphic shows how you can create subnets, valid hosts, and broadcast
addresses using the Class B 255.255.255.128 subnet mask. The first eight subnets are
shown, followed by the last two subnets:
Subnet

0.0

0.128

1.0

1.128

2.0

2.128

3.0

3.128

...

255.0

255.128

First host

0.1

0.129

1.1

1.129

2.1

2.129

3.1

3.129

...

255.1

255.129

Last host

0.126

0.254

1.126

1.254

2.126

2.254

3.126

3.254

...

255.126

255.254

Broadcast

0.127

0.255

1.127

1.255

2.127

2.255

3.127

3.255

...

255.127

255.255

Practice Example #9B: 255.255.255.192 (/26)
Now, this is where Class B subnetting gets easy. Since the third octet has a 255 in the
mask section, whatever number is listed in the third octet is a subnet number. And now
that we have a subnet number in the fourth octet, we can subnet this octet just as we did
with Class C subnetting. Let’s try it out:
172.16.0.0 = Network address
255.255.255.192 = Subnet mask
uu

Subnets? 210 = 1024.

uu

Hosts? 26 – 2 = 62.

uu

Valid subnets? 256 – 192 = 64. The subnets are shown in the following table. Do these
numbers look familiar?

Subnetting Basics

uu

Broadcast address for each subnet?

uu

Valid hosts?

165

The following table shows the first eight subnet ranges, valid hosts, and broadcast
addresses:
Subnet

0.0

0.64

0.128

0.192

1.0

1.64

1.128

1.192

First host

0.1

0.65

0.129

0.193

1.1

1.65

1.129

1.193

Last host

0.62

0.126

0.190

0.254

1.62

1.126

1.190

1.254

Broadcast

0.63

0.127

0.191

0.255

1.63

1.127

1.191

1.255

Notice that for each subnet value in the third octet, you get subnets 0, 64, 128, and 192
in the fourth octet.

Practice Example #10B: 255.255.255.224 (/27)
This one is done the same way as the preceding subnet mask, except that we just have more
subnets and fewer hosts per subnet available.
172.16.0.0 = Network address
255.255.255.224 = Subnet mask
uu

Subnets? 211 = 2048.

uu

Hosts? 25 – 2 = 30.

uu

Valid subnets? 256 – 224 = 32. 0, 32, 64, 96, 128, 160, 192, 224.

uu

Broadcast address for each subnet?

uu

Valid hosts?
The following table shows the first eight subnets:

Subnet

0.0

0.32

0.64

0.96

0.128

0.160

0.192

0.224

First host

0.1

0.33

0.65

0.97

0.129

0.161

0.193

0.225

Last host

0.30

0.62

0.94

0.126

0.158

0.190

0.222

0.254

Broadcast

0.31

0.63

0.95

0.127

0.159

0.191

0.223

0.255

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This next table shows the last eight subnets:
Subnet

255.0

255.32

255.64

255.96

255.128 255.160 255.192 255.224

First host

255.1

255.33

255.65

255.97

255.129 255.161 255.193 255.225

Last host

255.30

255.62

255.94

255.126 255.158 255.190 255.222 255.254

Broadcast

255.31

255.63

255.95

255.127 255.159 255.191 255.223 255.255

Subnetting in Your Head: Class B Addresses
Are you nuts? Subnet Class B addresses in our heads? It’s actually easier than writing it out—
I’m not kidding! Let me show you how:
Question: What is the subnet and broadcast address of the subnet in which
172.16.10.33 /27 resides?
Answer: The interesting octet is the fourth one. 256 – 224 = 32. 32 + 32 = 64. You’ve
got it: 33 is between 32 and 64. But remember that the third octet is considered part
of the subnet, so the answer would be the 10.32 subnet. The broadcast is 10.63, since
10.64 is the next subnet. That was a pretty easy one.
Question: What subnet and broadcast address is the IP address 172.16.66.10
255.255.192.0 (/18) a member of?
Answer: The interesting octet here is the third octet instead of the fourth one.
256 – 192 = 64. 0, 64, 128. The subnet is 172.16.64.0. The broadcast must be
172.16.127.255 since 128.0 is the next subnet.
Question: What subnet and broadcast address is the IP address 172.16.50.10
255.255.224.0 (/19) a member of?
Answer: 256 – 224 = 0, 32, 64 (remember, we always start counting at 0). The subnet
is 172.16.32.0, and the broadcast must be 172.16.63.255 since 64.0 is the next subnet.
Question: What subnet and broadcast address is the IP address 172.16.46.255
255.255.240.0 (/20) a member of?
Answer: 256 – 240 = 16. The third octet is important here: 0, 16, 32, 48. This subnet
address must be in the 172.16.32.0 subnet, and the broadcast must be 172.16.47.255
since 48.0 is the next subnet. So, yes, 172.16.46.255 is a valid host.
Question: What subnet and broadcast address is the IP address 172.16.45.14
255.255.255.252 (/30) a member of?
Answer: Where is our interesting octet? 256 – 252 = 0, 4, 8, 12, 16—the fourth. The
subnet is 172.16.45.12, with a broadcast of 172.16.45.15 because the next subnet is
172.16.45.16.
Question: What is the subnet and broadcast address of the host 172.16.88.255/20?

Subnetting Basics

167

Answer: What is a /20 written out in dotted decimal? If you can’t answer this, you
can’t answer this question, can you? A /20 is 255.255.240.0, gives us a block size of
16 in the third octet, and since no subnet bits are on in the fourth octet, the answer is
always 0 and 255 in the fourth octet: 0, 16, 32, 48, 64, 80, 96. Because 88 is between
80 and 96, the subnet is 80.0 and the broadcast address is 95.255.
Question: A router receives a packet on an interface with a destination address of
172.16.46.191/26. What will the router do with this packet?
Answer: Discard it. Do you know why? 172.16.46.191/26 is a 255.255.255.192 mask,
which gives us a block size of 64. Our subnets are then 0, 64, 128 and 192. 191 is the
broadcast address of the 128 subnet, and by default, a router will discard any broadcast packets.

Subnetting Class A Addresses
You don’t go about Class A subnetting any differently than Classes B and C, but there are
24 bits to play with instead of the 16 in a Class B address and the 8 in a Class C address.
Let’s start by listing all the Class A masks:
255.0.0.0
(/8)
255.128.0.0 (/9)
255.192.0.0 (/10)
255.224.0.0 (/11)
255.240.0.0 (/12)
255.248.0.0 (/13)
255.252.0.0 (/14)
255.254.0.0 (/15)
255.255.0.0 (/16)
255.255.128.0 (/17)
255.255.192.0 (/18)
255.255.224.0 (/19)

255.255.240.0 (/20)
255.255.248.0 (/21)
255.255.252.0 (/22)
255.255.254.0 (/23)
255.255.255.0 (/24)
255.255.255.128 (/25)
255.255.255.192 (/26)
255.255.255.224 (/27)
255.255.255.240 (/28)
255.255.255.248 (/29)
255.255.255.252 (/30)

That’s it. You must leave at least 2 bits for defining hosts. I hope you can see the pattern
by now. Remember, we’re going to do this the same way as a Class B or C subnet. It’s just
that, again, we simply have more host bits and we just use the same subnet numbers we used
with Class B and C, but we start using these numbers in the second octet. However, the reason class A addresses are so popular to implement is because they give the most flexibility.
You can subnet in the 2nd, 3rd or 4th octet. I’ll show you this in the next examples.

Subnetting Practice Examples: Class A Addresses
When you look at an IP address and a subnet mask, you must be able to distinguish the
bits used for subnets from the bits used for determining hosts. This is imperative. If you’re
still struggling with this concept, please reread the section, “IP Addressing” in Chapter 3.
It shows you how to determine the difference between the subnet and host bits and should
help clear things up.

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Practice Example #1A: 255.255.0.0 (/16)
Class A addresses use a default mask of 255.0.0.0, which leaves 22 bits for subnetting
because you must leave 2 bits for host addressing. The 255.255.0.0 mask with a Class A
address is using 8 subnet bits:
uu

Subnets? 28 = 256.

uu

Hosts? 216 – 2 = 65,534.

uu

Valid subnets? What is the interesting octet? 256 – 255 = 1. 0, 1, 2, 3, etc. (all in the
second octet). The subnets would be 10.0.0.0, 10.1.0.0, 10.2.0.0, 10.3.0.0, etc., up to
10.255.0.0.

uu

Broadcast address for each subnet?

uu

Valid hosts?

The following table shows the first two and the last two subnets, the valid host range
and the broadcast addresses for the private Class A 10.0.0.0 network:
Subnet

10.0.0.0

10.1.0.0

…

10.254.0.0

10.255.0.0

First host

10.0.0.1

10.1.0.1

…

10.254.0.1

10.255.0.1

Last host

10.0.255.254

10.1.255.254

…

10.254.255.254 10.255.255.254

Broadcast

10.0.255.255

10.1.255.255

…

10.254.255.255 10.255.255.255

Practice Example #2A: 255.255.240.0 (/20)
255.255.240.0 gives us 12 bits of subnetting and leaves us 12 bits for host addressing.
uu

Subnets? 212 = 4096.

uu

Hosts? 212 – 2 = 4094.

uu

Valid subnets? What is your interesting octet? 256 – 240 = 16. The subnets in the second octet are a block size of 1 and the subnets in the third octet are 0, 16, 32, etc.

uu

Broadcast address for each subnet?

uu

Valid hosts?

The following table shows some examples of the host ranges—the first three subnets and
the last subnet:
Subnet

10.0.0.0

10.0.16.0

10.0.32.0

…

10.255.240.0

First host

10.0.0.1

10.0.16.1

10.0.32.1

…

10.255.240.1

Last host

10.0.15.254

10.0.31.254

10.0.47.254

…

10.255.255.254

Subnetting Basics

Subnet

10.0.0.0

10.0.16.0

10.0.32.0

…

10.255.240.0

Broadcast

10.0.15.255

10.0.31.255

10.0.47.255

…

10.255.255.255

169

Practice Example #3A: 255.255.255.192 (/26)
Let’s do one more example using the second, third, and fourth octets for subnetting:
uu

Subnets? 218 = 262,144.

uu

Hosts? 26 – 2 = 62.

uu

Valid subnets? In the second and third octet, the block size is 1, and in the fourth
octet, the block size is 64.

uu

Broadcast address for each subnet?

uu

Valid hosts?

The following table shows the first four subnets and their valid hosts and broadcast
addresses in the Class A 255.255.255.192 mask:
Subnet

10.0.0.0

10.0.0.64

10.0.0.128

10.0.0.192

First host

10.0.0.1

10.0.0.65

10.0.0.129

10.0.0.193

Last host

10.0.0.62

10.0.0.126

10.0.0.190

10.0.0.254

Broadcast

10.0.0.63

10.0.0.127

10.0.0.191

10.0.0.255

This table shows the last four subnets and their valid hosts and broadcast addresses:
Subnet

10.255.255.0

10.255.255.64

10.255.255.128

10.255.255.192

First host

10.255.255.1

10.255.255.65

10.255.255.129

10.255.255.193

Last host

10.255.255.62

10.255.255.126

10.255.255.190

10.255.255.254

Broadcast

10.255.255.63

10.255.255.127

10.255.255.191

10.255.255.255

Subnetting in Your Head: Class A Addresses
Again, I know this sounds hard, but as with Class C and Class B, the numbers are the same;
we just start in the second octet. What makes this easy? You only need to worry about the
octet that has the largest block size, which is typically called the interesting octet, and one
that is something other than 0 or 255, such as, for example, 255.255.240.0 (/20) with a Class

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A network. The second octet has a block size of 1, so any number listed in that octet is a subnet. The third octet is a 240 mask, which means we have a block size of 16 in the third octet.
If your host ID is 10.20.80.30, what is your subnet, broadcast address, and valid host range?
The subnet in the second octet is 20 with a block size of 1, but the third octet is in block
sizes of 16, so we’ll just count them out: 0, 16, 32, 48, 64, 80, 96… voilà! By the way, you
can count by 16s by now, right? Good! This makes our subnet 10.20.80.0, with a broadcast
of 10.20.95.255 because the next subnet is 10.20.96.0. The valid host range is 10.20.80.1
through 10.20.95.254. And yes, no lie! You really can do this in your head if you just get
your block sizes nailed!
Okay, let’s practice on one more, just for fun!
Host IP: 10.1.3.65/23
First, you can’t answer this question if you don’t know what a /23 is. It’s 255.255.254.0.
The interesting octet here is the third one: 256 – 254 = 2. Our subnets in the third octet are
0, 2, 4, 6, etc. The host in this question is in subnet 2.0, and the next subnet is 4.0, so that
makes the broadcast address 3.255. And any address between 10.1.2.1 and 10.1.3.254 is
considered a valid host.

Visit ccna
.gg/ch4/b
for a
companion
MicroNugget
from CBT
Nuggets.

Summary
Did you read Chapters 3 and 4 and understand everything on the first pass? If so, that is
fantastic—congratulations! However, you probably really did get lost a couple of times. No
worries because as I told you, that’s what usually happens. Don’t waste time feeling bad if
you have to read each chapter more than once, or even 10 times, before you’re truly good to
go. If you do have to read the chapters more than once, you’ll be seriously better off in the
long run even if you were pretty comfortable the first time through!
This chapter provided you with an important understanding of IP subnetting—the painless
way! And when you’ve got the key material presented in this chapter really nailed down, you
should be able to subnet IP addresses in your head.
This chapter is extremely essential to your Cisco certification process, so if you just
skimmed it, please go back, read it thoroughly, and don’t forget to do all the written labs too!

Exam Essentials
Identify the advantages of subnetting. Benefits of subnetting a physical network include
reduced network traffic, optimized network performance, simplified management, and
facilitated spanning of large geographical distances.
Describe the effect of the ip subnet-zero command.
the first and last subnet in your network design.

This command allows you to use

Written Labs

171

Identify the steps to subnet a classful network. Understand how IP addressing and subnetting work. First, determine your block size by using the 256-subnet mask math. Then count
your subnets and determine the broadcast address of each subnet—it is always the number
right before the next subnet. Your valid hosts are the numbers between the subnet address
and the broadcast address.
Determine possible block sizes. This is an important part of understanding IP addressing and subnetting. The valid block sizes are always 2, 4, 8, 16, 32, 64, 128, etc. You can
determine your block size by using the 256-subnet mask math.
Describe the role of a subnet mask in IP addressing. A subnet mask is a 32-bit value that
allows the recipient of IP packets to distinguish the network ID portion of the IP address
from the host ID portion of the IP address.
Understand and apply the 2x – 2 formula. Use this formula to determine the proper subnet mask for a particular size network given the application of that subnet mask to a particular classful network.
Explain the impact of Classless Inter-Domain Routing (CIDR). CIDR allows the creation
of networks of a size other than those allowed with the classful subnetting by allowing
more than the three classful subnet masks.

Written Labs
In this section, you’ll complete the following labs to make sure you’ve got the information
and concepts contained within them fully dialed in:
Lab 4.1: Written Subnet Practice #1
Lab 4.2: Written Subnet Practice #2
Lab 4.3: Written Subnet Practice #3
The answers to these labs can be found in Appendix A, “Answers to Written Labs.”

Written Lab 4.1: Written Subnet Practice #1
Write the subnet, broadcast address, and a valid host range for question 1 through question
6. Then answer the remaining questions.
1. 192.168.100.25/30
2. 192.168.100.37/28
3. 192.168.100.66/27
4. 192.168.100.17/29
5. 192.168.100.99/26

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6. 192.168.100.99/25
7. You have a Class B network and need 29 subnets. What is your mask?
8. What is the broadcast address of 192.168.192.10/29?
9. How many hosts are available with a Class C /29 mask?
10. What is the subnet for host ID 10.16.3.65/23?

Written Lab 4.2: Written Subnet Practice #2
Given a Class B network and the net bits identified (CIDR), complete the following table to
identify the subnet mask and the number of host addresses possible for each mask.
Classful Address
/16
/17
/18
/19
/20
/21
/22
/23
/24
/25
/26
/27
/28
/29
/30

Subnet Mask

Number of Hosts per Subnet (2x – 2)

Written Labs

173

Written Lab 4.3: Written Subnet Practice #3
Complete the following based on the decimal IP address.

Decimal IP Address
10.25.66.154/23
172.31.254.12/24
192.168.20.123/28
63.24.89.21/18
128.1.1.254/20
208.100.54.209/30

Number of Subnet Number of
Address Class and Host Bits
Subnets (2x )

Number of
Hosts (2x – 2)

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Review Questions
The following questions are designed to test your understanding of this
chapter’s material. For more information on how to get additional questions,
please see this book’s introduction.

The answers to these questions can be found in Appendix B, “Answers to Chapter
Review Questions.”
1. What is the maximum number of IP addresses that can be assigned to hosts on a local

subnet that uses the 255.255.255.224 subnet mask?
A. 14
B. 15
C. 16
D. 30
E. 31
F. 62
2. You have a network that needs 29 subnets while maximizing the number of host addresses

available on each subnet. How many bits must you borrow from the host field to provide
the correct subnet mask?
A. 2
B. 3
C. 4
D. 5
E. 6
F. 7
3. What is the subnetwork address for a host with the IP address 200.10.5.68/28?
A. 200.10.5.56
B. 200.10.5.32
C. 200.10.5.64
D. 200.10.5.0

Review Questions

175

4. The network address of 172.16.0.0/19 provides how many subnets and hosts?
A. 7 subnets, 30 hosts each
B. 7 subnets, 2,046 hosts each
C. 7 subnets, 8,190 hosts each
D. 8 subnets, 30 hosts each
E. 8 subnets, 2,046 hosts each
F. 8 subnets, 8,190 hosts each
5. Which two statements describe the IP address 10.16.3.65/23? (Choose two.)
A. The subnet address is 10.16.3.0 255.255.254.0.
B. The lowest host address in the subnet is 10.16.2.1 255.255.254.0.
C. The last valid host address in the subnet is 10.16.2.254 255.255.254.0.
D. The broadcast address of the subnet is 10.16.3.255 255.255.254.0.
E. The network is not subnetted.
6. If a host on a network has the address 172.16.45.14/30, what is the subnetwork this

host belongs to?
A. 172.16.45.0
B. 172.16.45.4
C. 172.16.45.8
D. 172.16.45.12
E. 172.16.45.16
7. Which mask should you use on point-to-point WAN links in order to reduce the waste

of IP addresses?
A. /27
B. /28
C. /29
D. /30
E. /31
8. What is the subnetwork number of a host with an IP address of 172.16.66.0/21?
A. 172.16.36.0
B. 172.16.48.0
C. 172.16.64.0
D. 172.16.0.0

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9. You have an interface on a router with the IP address of 192.168.192.10/29. Including

the router interface, how many hosts can have IP addresses on the LAN attached to the
router interface?
A. 6
B. 8
C. 30
D. 62
E. 126
10. You need to configure a server that is on the subnet 192.168.19.24/29. The router has

the first available host address. Which of the following should you assign to the server?
A. 192.168.19.0 255.255.255.0
B. 192.168.19.33 255.255.255.240
C. 192.168.19.26 255.255.255.248
D. 192.168.19.31 255.255.255.248
E. 192.168.19.34 255.255.255.240
11. You have an interface on a router with the IP address of 192.168.192.10/29. What is

the broadcast address the hosts will use on this LAN?
A. 192.168.192.15
B. 192.168.192.31
C. 192.168.192.63
D. 192.168.192.127
E. 192.168.192.255
12. You need to subnet a network that has 5 subnets, each with at least 16 hosts. Which

classful subnet mask would you use?
A. 255.255.255.192
B. 255.255.255.224
C. 255.255.255.240
D. 255.255.255.248

Review Questions

177

13. You configure a router interface with the IP address 192.168.10.62 255.255.255.192

and receive the following error:
Bad mask /26 for address 192.168.10.62

Why did you receive this error?
A. You typed this mask on a WAN link and that is not allowed.
B. This is not a valid host and subnet mask combination.
C. ip subnet-zero is not enabled on the router.
D. The router does not support IP.
14. If an Ethernet port on a router were assigned an IP address of 172.16.112.1/25, what

would be the valid subnet address of this interface?
A. 172.16.112.0
B. 172.16.0.0
C. 172.16.96.0
D. 172.16.255.0
E. 172.16.128.0
15. Using the following illustration, what would be the IP address of E0 if you were using

the eighth subnet? The network ID is 192.168.10.0/28 and you need to use the last
available IP address in the range. The zero subnet should not be considered valid for
this question.

S0
E0

192.168.10.0/28

A. 192.168.10.142
B. 192.168.10.66
C. 192.168.100.254
D. 192.168.10.143
E. 192.168.10.126

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16. Using the illustration from the previous question, what would be the IP address of S0

if you were using the first subnet? The network ID is 192.168.10.0/28 and you need to
use the last available IP address in the range. Again, the zero subnet should not be considered valid for this question.
A. 192.168.10.24
B. 192.168.10.62
C. 192.168.10.30
D. 192.168.10.127
17. Which configuration command must be in effect to allow the use of 8 subnets if the

Class C subnet mask is 255.255.255.224?
A. Router(config)#ip classless
B. Router(config)#ip version 6
C. Router(config)#no ip classful
D. Router(config)#ip unnumbered
E. Router(config)#ip subnet-zero
F. Router(config)#ip all-nets
18. You have a network with a subnet of 172.16.17.0/22. Which is the valid host address?
A. 172.16.17.1 255.255.255.252
B. 172.16.0.1 255.255.240.0
C. 172.16.20.1 255.255.254.0
D. 172.16.16.1 255.255.255.240
E. 172.16.18.255 255.255.252.0
F. 172.16.0.1 255.255.255.0
19. Your router has the following IP address on Ethernet0: 172.16.2.1/23. Which of the fol-

lowing can be valid host IDs on the LAN interface attached to the router? (Choose two.)
A. 172.16.0.5
B. 172.16.1.100
C. 172.16.1.198
D. 172.16.2.255
E. 172.16.3.0
F. 172.16.3.255

Review Questions

20. To test the IP stack on your local host, which IP address would you ping?
A. 172.0.0.1
B. 1.0.0.127
C. 127.0.0.1
D. 127.255.255.255
E. 255.255.255.255

179

Chapter

5

VLSMs,
Summarization,
and Troubleshooting
TCP/IP
The following ICND1 exam topics
are covered in this chapter:
11 IP addressing (IPv4 / IPv6)
■■

Identify the appropriate IPv4 addressing scheme using VLSM
and summarization to satisfy addressing requirements in a
LAN/WAN environment.

11 Troubleshooting
■■

Troubleshoot and correct common problems associated with
IP addressing and host configurations.

Now that IP addressing and subnetting have been thoroughly
covered in the last two chapters, you’re now fully prepared and
ready to learn all about variable length subnet masks (VLSMs).
I’ll also show you how to design and implement a network using VLSM in this chapter. After
ensuring you’ve mastered VLSM design and implementation, I’ll demonstrate how to summarize classful boundaries.
We’ll wrap up the chapter by going over IP address troubleshooting, focusing on the steps
Cisco recommends to follow when troubleshooting an IP network.
So get psyched because this chapter will give you powerful tools to hone your knowledge
of IP addressing and networking and seriously refine the important skills you’ve gained so
far. So stay with me—I guarantee that your hard work will pay off! Ready? Let’s go!
To find up-to-the minute updates for this chapter, please see
www.lammle.com/forum or the book’s web page at www.sybex.com.

Variable Length Subnet Masks (VLSMs)
Teaching you a simple way to create many networks from a large single network using subnet
masks of different lengths in various kinds of network designs is what my primary focus will
be in this chapter. Doing this is called VLSM networking, and it brings up another important
subject I mentioned in Chapter 4, “Easy Subnetting,” classful and classless networking.
Older routing protocols like Routing Information Protocol version 1 (RIPv1) do not have
a field for subnet information, so the subnet information gets dropped. This means that if a
router running RIP has a subnet mask of a certain value, it assumes that all interfaces within
the classful address space have the same subnet mask. This is called classful routing, and RIP
is considered a classful routing protocol. We’ll cover RIP and the difference between classful
and classless networks later on in Chapter 8, “IP Routing,” but for now, just remember that
if you try to mix and match subnet mask lengths in a network that’s running an old routing
protocol, such as RIP, it just won’t work!
However, classless routing protocols do support the advertisement of subnet information,
which means you can use VLSM with routing protocols such as RIPv2, Enhanced Interior
Gateway Protocol (EIGRP), and Open Shortest Path First (OSPF). The benefit of this type of
network is that it saves a bunch of IP address space.

Variable Length Subnet Masks (VLSMs)

183

As the name suggests, VLSMs can use subnet masks with different lengths for different
router interfaces. Check out Figure 5.1 to see an example of why classful network designs
are inefficient.
F ig u re 5 .1

Typical classful network
(10 hosts)
.66
.67

(6 hosts)
.34
.35
2 hosts
192.168.10.48/28
.49
.50

.33
192.168.10.32/28

.1

192.168.10.0/28

.2
.3
(25 hosts)

.17

.65
192.168.10.64/28
192.168.10.16/28

.18
.19
(12 hosts)

Looking at Figure 5.1, you can see that there are two routers, each with two LANs and
connected together with a WAN serial link. In a typical classful network design that’s running
RIP, you could subnet a network like this:
192.168.10.0 = Network
255.255.255.240 (/28) = Mask
Our subnets would be—you know this part, right?— 0, 16, 32, 48, 64, 80, etc., which
allows us to assign 16 subnets to our internetwork. But how many hosts would be available on each network? Well, as you know by now, each subnet provides only 14 hosts, so
each LAN has only 14 valid hosts available (don’t forget that the router interface needs an
address too and is included in the amount of needed valid hosts). This means that one LAN
doesn’t even have enough addresses needed for all the hosts, and this network as it is shown
would not work as addressed in the figure! Since the point-to-point WAN link also has
14 valid hosts, it would be great to be able to nick a few valid hosts from that WAN link
to give to our LANs!
All hosts and router interfaces have the same subnet mask—again, known as classful
routing—and if we want this network to be efficient, we would definitely need to add different masks to each router interface.
But that’s not our only problem—the link between the two routers will never use more
than two valid hosts! This wastes valuable IP address space, and it’s the big reason you
need to learn about VLSM network design.

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VLSM Design
Let’s take Figure 5.1 and use a classless design instead, which will become the new network
shown in Figure 5.2. In the previous example, we wasted address space—one LAN didn’t
have enough addresses because every router interface and host used the same subnet mask.
Not so good. A better solution would be to provide for only the needed number of hosts on
each router interface, and we’re going to use VLSMs to achieve that goal.
F ig u re 5 . 2

Classless network design
(10 hosts)
.50
.51

(6 hosts)
.66
.67
2 hosts
192.168.10.72/30
.73
.74

.65
192.168.10.64/29

.1

.33

192.168.10.0/27

.2
.3
(25 hosts)

.49
192.168.10.48/28
192.168.10.32/28

.34
.35
(12 hosts)

Now remember that we can use different size masks on each router interface. If we use
a /30 on our WAN links and a /27, /28, and /29 on our LANs, we’ll get 2 hosts per WAN
interface and 30, 14, and 6 hosts per LAN interface—nice! This makes a huge difference—
not only can we get just the right amount of hosts on each LAN, we still have room to add
more WANs and LANs using this same network!
To implement a VLSM design on your network, you need to have a routing
protocol that sends subnet mask information with the route updates. The
protocols that do that are RIPv2, EIGRP, and OSPF. Remember, RIPv1 will not
work in classless networks, so it’s considered a classful routing protocol.

Implementing VLSM Networks
To create VLSMs quickly and efficiently, you need to understand how block sizes and charts
work together to create the VLSM masks. Table 5.1 shows you the block sizes used when

Variable Length Subnet Masks (VLSMs)

185

creating VLSMs with Class C networks. For example, if you need 25 hosts, then you’ll need
a block size of 32. If you need 11 hosts, you’ll use a block size of 16. Need 40 hosts? Then
you’ll need a block of 64. You cannot just make up block sizes—they’ve got to be the block
sizes shown in Table 5.1. So memorize the block sizes in this table—it’s easy. They’re the
same numbers we used with subnetting!
Table 5 .1   Block sizes
Prefix

Mask

Hosts

Block Size

/25

128

126

128

/26

192

62

64

/27

224

30

32

/28

240

14

16

/29

248

6

8

/30

252

2

4

The next step is to create a VLSM table. Figure 5.3 shows you the table used in creating a VLSM network. The reason we use this table is so we don’t accidentally overlap
networks.
You’ll find the sheet shown in Figure 5.3 very valuable because it lists every block size
you can use for a network address. Notice that the block sizes start at 4 and advance all
the way up to a block size of 128. If you have two networks with block sizes of 128, you
can have only 2 networks. With a block size of 64, you can have only 4, and so on, all the
way to 64 networks using a block size of 4. Of course, this is assuming you’re using the ip
subnet-zero command in your network design.
So now all you need to do is fill in the chart in the lower-left corner, then add the subnets to the worksheet and you’re good to go!
Based on what you’ve learned so far about block sizes and the VLSM table, let’s create a
VLSM network using a Class C network address 192.168.10.0 for the network in Figure 5.4,
then fill out the VLSM table, as shown in Figure 5.5.
In Figure 5.4, we have four WAN links and four LANs connected together, so we need
to create a VLSM network that will save address space. Looks like we have two block sizes
of 32, a block size of 16, and a block size of 8, and our WANs each have a block size of 4.
Take a look and see how I filled out our VLSM chart in Figure 5.5.
There are two important things to note here, the first is that we still have plenty of room
for growth with this VLSM network design. The second point is that we could never achieve
this goal with one subnet mask using classful routing.

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F ig u re 5 . 3

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VLSMs, Summarization, and Troubleshooting TCP/IP

The VLSM table

Subnets Hosts

Block

Subnet

Mask

/25

128

2

126

128

/26

192

4

62

64

/27

224

8

30

32

/28

240

16

14

16

/29

248

32

6

8

/30

252

64

2

4

Network

Hosts

A
B
C
D
E
F
G
H
I
J
K
L

Block

Subnet

Mask

0
4
8
12
16
20
24
28
32
36
40
44
48
52
56
60
64
68
72
76
80
84
88
92
96
100
104
108
112
116
120
124
128
132
136
140
144
148
152
156
160
164
168
172
176
180
184
188
192
196
200
204
208
212
216
220
224
228
232
236
240
244
248
252
256

Variable Length Subnet Masks (VLSMs)

F ig u re 5 . 4

187

VLSM network example 1
192.168.10.32/27

Fa0/0
Lab D

2 hosts
Network F

2h
Net osts
wor
kE

192.168.10.96/30

192.168.10.100/30

Fa0/0

2h
Net osts
wor
kG

30 hosts
Network B

192.168.10.64/27
20 hosts
Network C

Lab E

192.168.10.104/30

192.168.10.108/30

6 hosts
Network D

Lab A
Fa0/0

192.168.10.8/29

2 hosts
Network H

Lab B
Fa0/0

14 hosts
Network A

192.168.10.16/28

Let’s do another one. Figure 5.6 shows a network with 11 networks, two block sizes of
64, one of 32, five of 16, and three of 4.
First, create your VLSM table and use your block size chart to fill in the table with the
subnets you need. Figure 5.7 shows a possible solution.
Notice that I filled in this entire chart and only have room for one more block size of 4.
You can only gain that amount of address space savings with a VLSM network!
Keep in mind that it doesn’t matter where you start your block sizes as long as you
always begin counting from zero. For example, if you had a block size of 16, you must
start at 0 and incrementally progress from there—0, 16, 32, 48, and so on. You can’t
start with a block size of 16 or some value like 40, and you can’t progress using anything but increments of 16.
Here’s another example. If you had block sizes of 32, start at zero like this: 0, 32, 64, 96, etc.
Again, you don’t get to start wherever you want; you must always start counting from zero. In
the example in Figure 5.7, I started at 64 and 128, with my two block sizes of 64. I didn’t have
much choice because my options are 0, 64, 128, and 192. However, I added the block size of
32, 16, 8, and 4 elsewhere, but they were always in the correct increments required of the specific block size. Remember that if you always start with the largest blocks first, then make your
way to the smaller blocks sizes, you will automatically fall on an increment boundary. It also
guarantees that you are using your address space in the most effective way.
Okay—you have three locations you need to address, and the IP network you have
received is 192.168.55.0 to use as the addressing for the entire network. You’ll use
ip subnet-zero and RIPv2 as the routing protocol because RIPv2 supports VLSM networks but RIPv1 does not. Figure 5.8 shows the network diagram and the IP address of
the RouterA S0/0 interface.

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VLSMs, Summarization, and Troubleshooting TCP/IP

VLSM table example 1

Subnets Hosts

Block

Subnet

Mask

/25

128

2

126

128

/26

192

4

62

64

/27

224

8

30

32

/28

240

16

14

16

/29

248

32

6

8

/30

252

64

2

4

Network

Hosts

Block

Subnet

Mask

A

12

16

/28

240

B

20

32

/27

224

C

25

32

/27

224

D

4

8

/29

248

E

2

4

/30

252

F

2

4

/30

252

G

2

4

/30

252

H

2

4

/30

252

0
4
8
12
16
20
24
28
32
36
40
44
48
52
56
60
64
68
72
76
80
84
88
92
96
100
104
108
112
116
120
124
128
132
136
140
144
148
152
156
160
164
168
172
176
180
184
188
192
196
200
204
208
212
216
220
224
228
232
236
240
244
248
252
256

D — 192.168.10.8/29
A — 192.168.10.16/28

B — 192.168.10.32/27

C — 192.168.10.64/27

E — 192.168.10.96/30
F — 192.168.10.100/30
G — 192.168.10.104/30
H — 192.168.10.108/30

Variable Length Subnet Masks (VLSMs)

F ig u re 5 . 6

VLSM network example 2
Net=B Net=C
10 hosts 12 hosts

A: /27
B: /28
D: /30

Fa0/1
Fa0/0

Fa0/2
Core

F: /30
G: /28

Net=D
2 hosts

Net=G
12 hosts

H: /26
I: /28
J: /26
K: /28

Fa0/0

SF

Fa0/1

Net=H Net=I
60 hosts 14 hosts

Fa0/0

NY

Fa0/0
Bldg1
Fa0/1

Fa0/3

t=F
Ne osts
2h

E: /30

Net=A
30 hosts

N
2 h et=
os E
ts

C: /28

189

Fa0/1

Net=J Net=K
60 hosts 8 hosts

From the list of IP addresses on the right of the figure, which IP address do you think
will be placed in each router’s FastEthernet 0/0 interface and serial 0/1 of RouterB?
To answer this, look for clues in Figure 5.8. The first is that interface S0/0 on RouterA
has IP address 192.168.55.2/30 assigned, which makes for an easy answer because A /30 is
255.255.255.252, which gives you a block size of 4. Your subnets are 0, 4, 8, etc. Since the
known host has an IP address of 2, the only other valid host in the zero subnet is 1, so the
third answer down is the right one for the S0/1 interface of RouterB.
The next clues are the listed number of hosts for each of the LANs. RouterA needs 7
hosts—a block size of 16 (/28). RouterB needs 90 hosts—a block size of 128 (/25). And
RouterC needs 23 hosts—a block size of 32 (/27).
Figure 5.9 illustrates this solution.
This is actually pretty simple because once you’ve figured out the block size needed for
each LAN, all you need to get to the right solution is to identify proper clues and, of course,
know your block sizes well!
One last example of VLSM design before we move on to summarization. Figure 5.10
shows three routers, all running RIPv2. Which Class C addressing scheme would you use
to maintain the needs of this network while saving as much address space as possible?
This is actually a pretty clean network design that’s just waiting for you to fill out the
chart. There are block sizes of 64, 32, and 16 and two block sizes of 4. Coming up with the
right solution should be a slam dunk! Take a look at my answer in Figure 5.11.
My solution began at subnet 0, and I used the block size of 64. Clearly, I didn’t have
to go with a block size of 64 because I could’ve chosen a block size of 4 instead. But I
didn’t because I usually like to start with the largest block size and move to the smallest. With that done, I added the block sizes of 32 and 16 as well as the two block sizes
of 4. This solution is optimal because it still leaves lots of room to add subnets to this
network!

Chapter 5

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VLSMs, Summarization, and Troubleshooting TCP/IP

VLSM table example 2

Subnets Hosts

Block

Subnet

Mask

/25

128

2

126

128

/26

192

4

62

64

/27

224

8

30

32

/28

240

16

14

16

/29

248

32

6

8

/30

252

64

2

4

Network

Hosts

A
B
C
D
E
F
G
H
I
J
K

Block

Subnet

Mask

0
4
8
12
16
20
24
28
32
36
40
44
48
52
56
60
64
68
72
76
80
84
88
92
96
100
104
108
112
116
120
124
128
132
136
140
144
148
152
156
160
164
168
172
176
180
184
188
192
196
200
204
208
212
216
220
224
228
232
236
240
244
248
252
256

B — 192.168.10.0/28

C — 192.168.10.16/28

A — 192.168.10.32/27

H — 192.168.10.64/26

J — 192.168.10.128/26

I — 192.168.10.192/28

G — 192.168.10.208/28

K — 192.168.10.224/28

D — 192.168.10.244/30
E — 192.168.10.248/30
F — 192.168.10.252/30

Variable Length Subnet Masks (VLSMs)

F ig u re 5 . 8

VLSM design example 1

192.168.55.2/30
RouterA

S0/0:
RouterB

S0/0

Fa0/0

Fa0/0

Fa0/0

90 hosts

7 hosts

F ig u re 5 . 9

23 hosts

Solution to VLSM design example 1

192.168.55.2/30
RouterA

RouterC

192.168.55.57/27
192.168.55.29/28
192.168.55.1/30
192.168.55.132/25
192.168.55.3/30
192.168.55.127/26

S0/0: 192.168.55.1/30
RouterB

S0/0

RouterC

Fa0/0

Fa0/0
192.168.55.29/28

Fa0/0

192.168.55.132/25

90 hosts

7 hosts

F ig u re 5 .1 0

192.168.55.57/27
192.168.55.29/28
192.168.55.1/30
192.168.55.132/25
192.168.55.3/30
192.168.55.127/26

192.168.55.57/27

23 hosts

VLSM design example 2
4: Serial 1

60 hosts
Net 1

5: Serial 2

30 hosts
Net 2

12 hosts
Net 3

191

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VLSMs, Summarization, and Troubleshooting TCP/IP

Solution to VLSM design example 2
0
4
8
12
16
20
24
28
32
36
40
44
48
52
56
60
64
68
72
76
80
84
88
92
96
100
104
108
112
116
120
124
128

1: 192.168.10.0/26

2: 192.168.10.64/27

3: 192.168.10.96/28
4: 192.168.10.112/30
5: 192.168.10.116/30
–chart cut in interest of brevity–

Why Bother with VLSM Design?
You have just been hired by a new company and need to add on to their existing network.
There are no restrictions to prevent you from starting over with a completely new IP address
scheme. Should you use a VLSM classless network or opt for a classful network?
Let’s say you happen to have plenty of address space because you’re using the Class A
10.0.0.0 private network address, so you really can’t imagine that you’d ever run out of
IP addresses. So why would you want to bother with the VLSM design process in this
environment?
Good question! Here’s your answer…
By creating contiguous blocks of addresses to specific areas of your network, you can
then easily summarize the network and keep route updates with a routing protocol to a
minimum. Why would anyone want to advertise hundreds of networks between buildings
when you can just send one summary route between buildings and achieve the same
result? This approach will optimize the network’s performance dramatically!

Summarization

193

To make sure this is clear, let me take a second to explain summary routes. Summarization, also called supernetting, provides route updates in the most efficient way possible
by advertising many routes in one advertisement instead of individually. This saves a
ton of bandwidth and minimizes router processing. As always, you need to use blocks of
addresses to configure your summary routes and watch your network’s performance hum
along efficiently! And remember, block sizes are used in all sorts of networks anyway.
Still, it’s important to understand that summarization works only if you design your network properly. If you carelessly hand out IP subnets to any location on the network, you’ll
quickly notice that you no longer have any summary boundaries. And you won’t get very
far creating summary routes without those, so watch your step!

Summarization
Summarization, also called route aggregation, allows routing protocols to advertise many
networks as one address. The purpose of this is to reduce the size of routing tables on routers
to save memory, which also shortens the amount of time IP requires to parse the routing table
when determining the best path to a remote network.
Figure 5.12 shows how a summary address would be used in an internetwork.
F ig u re 5 .1 2

Summary address used in an internetwork
10.0.0.0/16
10.1.0.0/16
10.2.0.0/16
10.255.0.0/16

10.0.0.0/8

Summarization is pretty straightforward because all you really need to have down is a
solid understanding of the block sizes we’ve been using for subnetting and VLSM design.
For example, if you wanted to summarize the following networks into one network advertisement, you just have to find the block size first, which will make it easy to find your answer:
192.168.16.0 through network 192.168.31.0
Okay—so what’s the block size? Well, there are exactly 16 Class C networks, which fit
neatly into a block size of 16.
Now that we’ve determined the block size, we just need to find the network address and
mask used to summarize these networks into one advertisement. The network address used
to advertise the summary address is always the first network address in the block—in this
example, 192.168.16.0. To figure out a summary mask, we just need to figure out which
mask will get us a block size of 16. If you came up with 240, you got it right! 240 would be
placed in the third octet, which is exactly the octet where we’re summarizing, so the mask
would be 255.255.240.0.

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Here’s another example:
Networks 172.16.32.0 through 172.16.50.0
This isn’t as clean as the previous example because there are two possible answers. Here’s
why: Since you’re starting at network 32, your options for block sizes are 4, 8, 16, 32, 64,
etc., and block sizes of 16 and 32 could work as this summary address. Let’s explore your
two options:
uu

uu

If you went with a block size of 16, then the network address would be 172.16.32.0
with a mask of 255.255.240.0 (240 provides a block of 16). The problem is that this
only summarizes from 32 to 47, which means that networks 48 through 50 would be
advertised as single networks. Even so, this could still be a good solution depending
on your network design.
If you decided to go with a block size of 32 instead, then your summary address would
still be 172.16.32.0, but the mask would be 255.255.224.0 (224 provides a block of 32).
The possible problem with this answer is that it will summarize networks 32 through 63
and we only have networks 32 to 50. No worries if you’re planning on adding networks
51 to 63 later into the same network, but you could have serious problems in your internetwork if somehow networks 51 to 63 were to show up and be advertised from somewhere else in your network! So even though this option does allow for growth, it’s a lot
safer to go with option #1.

Let’s take a look at another example: Your summary address is 192.168.144.0/20, so
what’s the range of host addresses that would be forwarded according to this summary?
The /20 provides a summary address of 192.168.144.0 and mask of 255.255.240.0.
The third octet has a block size of 16, and starting at summary address 144, the next
block of 16 is 160, so your network summary range is 144 to 159 in the third octet. This
is why it comes in handy to be able to count in 16s!
A router with this summary address in the routing table will forward any packet having
destination IP addresses of 192.168.144.1 through 192.168.159.254.
Only two more summarization examples, then we’ll move on to troubleshooting.
In summarization example 4, Figure 5.13, the Ethernet networks connected to router R1
are being summarized to R2 as 192.168.144.0/20. Which range of IP addresses will R2 forward to R1 according to this summary?
F ig u re 5 .1 3 Summarization example 4. The Ethernet networks connected to
router R1 are being summarized to R2 as 192.168.144.0/20. Which IP addresses will R2
forward to R1 according to this summary?

R1

R2
192.168.144.0/20

Summarization

195

No worries—solving this is easier than it looks initially. The question actually has the
summary address listed in it: 192.168.144.0/20. You already know that /20 is 255.255.240.0,
which means you’ve got a block size of 16 in the third octet. Starting at 144, which is also
right there in the question, makes the next block size of 16 equal 160. You can’t go above
159 in the third octet, so the IP addresses that will be forwarded are 192.168.144.1 through
192.168.159.254.
Okay, last one. In Figure 5.14, there are five networks connected to router R1. What’s
the best summary address to R2?
Summarization example 5
172.1.6.0/24 1
72
.1
.5
.0
/2
4

F ig u re 5 .1 4

172.1.4.0/25

R1

R2

24

0/

7.

1.

2.

17

What is the best summary to R2?

172.1.4.128/25

I’ll be honest with you—this is a much harder question than the one in Figure 5.13, so
you’re going to have to look carefully to see the answer. A good approach here would be to
write down all the networks and see if you can find anything in common with all of them:
uu

172.1.4.128/25

uu

172.1.7.0/24

uu

172.1.6.0/24

uu

172.1.5.0/24

uu

172.1.4.0/25

Do you see an octet that looks interesting to you? I do. It’s the third octet. 4, 5, 6, 7, and
yes, it’s a block size of 4. So you can summarize 172.1.4.0 using a mask of 255.255.252.0,
meaning you would use a block size of 4 in the third octet. The IP addresses forwarded
with this summary would be 172.1.4.1 through 172.1.7.254.
To summarize the summarization section, if you’ve nailed down your block sizes, then
finding and applying summary addresses and masks is a relatively straightforward task. But
you’re going to get bogged down pretty quickly if you don’t know what a /20 is or if you
can’t count by 16s!

Visit ccna
.gg/ch5/a
for a
companion
MicroNugget
from CBT
Nuggets.

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Troubleshooting IP Addressing
Because running into trouble now and then in networking is a given, being able to troubleshoot IP addressing is clearly a vital skill. I’m not being negative here—just realistic. The
positive side to this is that if you’re the one equipped with the tools to diagnose and clear up
the inevitable trouble, you get to be the hero when you save the day! Even better? You can
usually fix an IP network regardless of whether you’re on site or at home!
So this is where I’m going to show you the “Cisco way” of troubleshooting IP addressing.
Let’s use Figure 5.15 as an example of your basic IP trouble—poor Sally can’t log in to the
Windows server. Do you deal with this by calling the Microsoft team to tell them their server
is a pile of junk and causing all your problems? Though tempting, a better approach is to first
double-check and verify your network instead.
F ig u re 5 .1 5

Basic IP troubleshooting

E0
172.16.10.1

Sally
172.16.10.2

Server
172.16.20.2

Okay, let’s get started by going through the troubleshooting steps that Cisco recommends.
They’re pretty simple, but important nonetheless. Pretend you’re at a customer host and they’re
complaining that they can’t communicate to a server that just happens to be on a remote network. Here are the four troubleshooting steps Cisco recommends:
1. Open a Command window and ping 127.0.0.1. This is the diagnostic, or loopback,

address, and if you get a successful ping, your IP stack is considered initialized. If it
fails, then you have an IP stack failure and need to reinstall TCP/IP on the host.
C:\>ping 127.0.0.1
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Ping statistics for 127.0.0.1:

Troubleshooting IP Addressing

197

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

2. From the Command window, ping the IP address of the local host (we’ll assume cor-

rect configuration here, but always check the IP configuration too!). If that’s successful,
your network interface card (NIC) is functioning. If it fails, there is a problem with the
NIC. Success here doesn’t just mean that a cable is plugged into the NIC, only that the
IP protocol stack on the host can communicate to the NIC via the LAN driver.
C:\>ping 172.16.10.2
Pinging 172.16.10.2 with 32 bytes of data:
Reply from 172.16.10.2: bytes=32 time<1ms TTL=128
Reply from 172.16.10.2: bytes=32 time<1ms TTL=128
Reply from 172.16.10.2: bytes=32 time<1ms TTL=128
Reply from 172.16.10.2: bytes=32 time<1ms TTL=128
Ping statistics for 172.16.10.2:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

3. From the CMD window, ping the default gateway (router). If the ping works, it means

that the NIC is plugged into the network and can communicate on the local network.
If it fails, you have a local physical network problem that could be anywhere from the
NIC to the router.
C:\>ping 172.16.10.1
Pinging 172.16.10.1 with 32 bytes of data:
Reply from 172.16.10.1: bytes=32 time<1ms TTL=128
Reply from 172.16.10.1: bytes=32 time<1ms TTL=128
Reply from 172.16.10.1: bytes=32 time<1ms TTL=128
Reply from 172.16.10.1: bytes=32 time<1ms TTL=128
Ping statistics for 172.16.10.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

4. If steps 1 through 3 were successful, try to ping the remote server. If that works, then

you know that you have IP communication between the local host and the remote
server. You also know that the remote physical network is working.
C:\>ping 172.16.20.2
Pinging 172.16.20.2 with 32 bytes of data:

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Reply from 172.16.20.2: bytes=32 time<1ms TTL=128
Reply from 172.16.20.2: bytes=32 time<1ms TTL=128
Reply from 172.16.20.2: bytes=32 time<1ms TTL=128
Reply from 172.16.20.2: bytes=32 time<1ms TTL=128
Ping statistics for 172.16.20.2:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

If the user still can’t communicate with the server after steps 1 through 4 have been
completed successfully, you probably have some type of name resolution problem and need
to check your Domain Name System (DNS) settings. But if the ping to the remote server
fails, then you know you have some type of remote physical network problem and need to
go to the server and work through steps 1 through 3 until you find the snag.
Before we move on to determining IP address problems and how to fix them, I just want
to mention some basic commands that you can use to help troubleshoot your network from
both a PC and a Cisco router. Keep in mind that though these commands may do the same
thing, they’re implemented differently.
ping Uses ICMP echo request and replies to test if a node IP stack is initialized and alive
on the network.

Displays the list of routers on a path to a network destination by using TTL
time-outs and ICMP error messages. This command will not work from a command prompt.

traceroute

tracert Same function as traceroute, but it’s a Microsoft Windows command and will
not work on a Cisco router.
arp -a

Displays IP-to-MAC-address mappings on a Windows PC.

show ip arp Same function as arp -a, but displays the ARP table on a Cisco router. Like
the commands traceroute and tracert, arp -a and show ip arp are not interchangeable
through DOS and Cisco.
ipconfig /all

Used only from a Windows command prompt; shows you the PC network

configuration.
Once you’ve gone through all these steps and, if necessary, used the appropriate commands, what do you do when you find a problem? How do you go about fixing an IP address
configuration error? Time to cover the next step—determining and fixing the issue at hand!

Determining IP Address Problems
It’s common for a host, router, or other network device to be configured with the wrong
IP address, subnet mask, or default gateway. Because this happens way too often, you
must know how to find and fix IP address configuration errors.
A good way to start is to draw out the network and IP addressing scheme. If that’s
already been done, consider yourself lucky because though sensible, it’s rarely done. Even

Troubleshooting IP Addressing

199

if it is, it’s usually outdated or inaccurate anyway. So either way, it’s a good idea to bite the
bullet and start from scratch.
I’ll show you how a great way to draw out your network using the Cisco
Discovery Protocol (CDP) soon, in Chapter 7, “Managing and Troubleshooting a Cisco Internetwork.”

Once you have your network accurately drawn out, including the IP addressing scheme,
you need to verify each host’s IP address, mask, and default gateway address to establish
the problem. Of course, this is assuming that you don’t have a physical layer problem, or if
you did, that you’ve already fixed it.
Let’s check out the example illustrated in Figure 5.16. A user in the sales department
calls and tells you that she can’t get to ServerA in the marketing department. You ask her
if she can get to ServerB in the marketing department, but she doesn’t know because she
doesn’t have rights to log on to that server. What do you do?
First, guide your user through the four troubleshooting steps you learned in the preceding section. Okay—let’s say steps 1 through 3 work but step 4 fails. By looking at the
figure, can you determine the problem? Look for clues in the network drawing. First, the
WAN link between the Lab_A router and the Lab_B router shows the mask as a /27. You
should already know that this mask is 255.255.255.224 and determine that all networks
are using this mask. The network address is 192.168.1.0. What are our valid subnets and
hosts? 256 – 224 = 32, so this makes our subnets 0, 32, 64, 96, 128, etc. So, by looking at
the figure, you can see that subnet 32 is being used by the sales department. The WAN link
is using subnet 96, and the marketing department is using subnet 64.
F ig u re 5 .1 6

IP address problem 1
Sales

192.168.1.33
Default gateway:
192.168.1.62

Marketing
ServerA
ServerB
192.168.1.66
192.168.1.65
Default gateway: Default gateway:
192.168.1.95
192.168.1.95

Fa0/0 192.168.1.95

Fa0/0 192.168.1.62
Lab A S0/0
192.168.1.97/27

S0/0
DCE
192.168.1.100/27

Lab B

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Now you’ve got to establish what the valid host ranges are for each subnet. From what
you learned at the beginning of this chapter, you should now be able to easily determine the
subnet address, broadcast addresses, and valid host ranges. The valid hosts for the Sales LAN
are 33 through 62, and the broadcast address is 63 because the next subnet is 64, right? For
the Marketing LAN, the valid hosts are 65 through 94 (broadcast 95), and for the WAN link,
97 through 126 (broadcast 127). By closely examining the figure, you can determine that the
default gateway on the Lab_B router is incorrect. That address is the broadcast address for
subnet 64, so there’s no way it could be a valid host!
If you tried to configure that address on the Lab_B router interface, you’d
receive a “bad mask error.” Cisco routers don’t let you type in subnet and
broadcast addresses as valid hosts!

Did you get all that? Let’s try another one to make sure. Figure 5.17 shows a network
problem. A user in the Sales LAN can’t get to ServerB. You have the user run through the
four basic troubleshooting steps and find that the host can communicate to the local network but not to the remote network. Find and define the IP addressing problem.
If you went through the same steps used to solve the last problem, you can see that first,
the WAN link again provides the subnet mask to use— /29, or 255.255.255.248. Assuming
classful addressing, you need to determine what the valid subnets, broadcast addresses, and
valid host ranges are to solve this problem.
F ig u re 5 .17

IP address problem 2
Sales

192.168.1.25
Default gateway:
192.168.1.30

Marketing
ServerA
ServerB
192.168.1.86
192.168.1.87
Default gateway: Default gateway:
192.168.1.81
192.168.1.81

Fa0/0 192.168.1.81

Fa0/0 192.168.1.30
Lab A S0/0
192.168.1.41/29

S0/0
DCE
192.168.1.46/29

Lab B

Troubleshooting IP Addressing

201

The 248 mask is a block size of 8 (256 – 248 = 8, as discussed in Chapter 4), so the subnets both start and increment in multiples of 8. By looking at the figure, you see that the Sales
LAN is in the 24 subnet, the WAN is in the 40 subnet, and the Marketing LAN is in the
80 subnet. Can you see the problem yet? The valid host range for the Sales LAN is 25–30,
and the configuration appears correct. The valid host range for the WAN link is 41–46, and
this also appears correct. The valid host range for the 80 subnet is 81–86, with a broadcast
address of 87 because the next subnet is 88. ServerB has been configured with the broadcast
address of the subnet.
Okay, now that you can figure out misconfigured IP addresses on hosts, what do you
do if a host doesn’t have an IP address and you need to assign one? What you need to do
is scrutinize the other hosts on the LAN and figure out the network, mask, and default
gateway. Let’s take a look at a couple of examples of how to find and apply valid IP
addresses to hosts.
You need to assign a server and router IP addresses on a LAN. The subnet assigned on
that segment is 192.168.20.24/29. The router needs to be assigned the first usable address
and the server needs the last valid host ID. What is the IP address, mask, and default gateway assigned to the server?
To answer this, you must know that a /29 is a 255.255.255.248 mask, which provides
a block size of 8. The subnet is known as 24, the next subnet in a block of 8 is 32, so the
broadcast address of the 24 subnet is 31 and the valid host range is 25–30.
Server IP address: 192.168.20.30
Server mask: 255.255.255.248
Default gateway: 192.168.20.25 (router’s IP address)
Take a look at Figure 5.18 and solve this problem.
F ig u re 5 .1 8

Find the valid host #1
Router A
E0: 192.168.10.33/27

Look at the router’s IP address on Ethernet0. What IP address, subnet mask, and valid
host range could be assigned to the host?
The IP address of the router’s Ethernet0 is 192.168.10.33/27. As you already know, a
/27 is a 224 mask with a block size of 32. The router’s interface is in the 32 subnet. The
next subnet is 64, so that makes the broadcast address of the 32 subnet 63 and the valid
host range 33–62.

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Host IP address: 192.168.10.34–62 (any address in the range except for 33, which is
assigned to the router)
Mask: 255.255.255.224
Default gateway: 192.168.10.33
Figure 5.19 shows two routers with Ethernet configurations already assigned. What are
the host addresses and subnet masks of HostA and HostB?
F ig u re 5 .1 9

Find the valid host #2
Router A

Router B

E0: 192.168.10.65/26

HostA

E0: 192.168.10.33/28

HostB

RouterA has an IP address of 192.168.10.65/26 and RouterB has an IP address
of 192.168.10.33/28. What are the host configurations? RouterA Ethernet0 is in the
192.168.10.64 subnet and RouterB Ethernet0 is in the 192.168.10.32 network.
Host A IP address: 192.168.10.66–126
Host A mask: 255.255.255.192
Host A default gateway: 192.168.10.65
Host B IP address: 192.168.10.34–46
Host B mask: 255.255.255.240
Host B default gateway: 192.168.10.33
Just a couple more examples before you can put this chapter behind you—hang in there!
Figure 5.20 shows two routers. You need to configure the S0/0 interface on RouterA.
The network assigned to the serial link is 172.16.17.0/22. What IP address can be assigned?
F ig u re 5 . 2 0

Find the valid host address #3
172.16.17.0/22
RouterA

S0/0

S0/0

RouterB

Summary

203

First, know that a /22 CIDR is 255.255.252.0, which makes a block size of 4 in the
third octet. Since 17 is listed, the available range is 16.1 through 19.254, so in this example,
the IP address S0/0 could be 172.16.18.255 since that’s within the range.
Okay, last one! You need to find a classful network add that has one Class C network
ID and you need to provide one usable subnet per city while allowing enough usable host
addresses for each city specified in Figure 5.21. What is your mask?
F ig u re 5 . 2 1

Find the valid subnet mask.
Corporate
7 Users

L.A.
15 Users

S.F.
13 Users

N.Y.
7 Users

Wy.
16 Users

Actually, this is probably the easiest thing you’ve done all day! I count 5 subnets
needed, and the Wyoming office needs 16 users—always look for the network that needs
the most hosts! What block size is needed for the Wyoming office? Your answer is 32.
You can’t use a block size of 16 because you always have to subtract 2. What mask provides you with a block size of 32? 224 is your answer because this provides 8 subnets,
each with 30 hosts.
You’re done—the diva has sung and the chicken has safely crossed the road…whew!
Time to take a break, but skip the shot and the beer if that’s what you had in mind
because you need to have your head straight to go through the written lab and review
questions next!

Summary
Again, if you got to this point without getting lost along the way a few times, you’re awesome,
but if you did get lost, don’t stress because most people do! Just be patient with yourself and go
back over the material that tripped you up until it’s all crystal clear. You’ll get there!
This chapter provided you with keys to understanding the oh-so-very-important topic of
variable length subnet masks. You should also know how to design and implement simple
VLSM networks and be clear on summarization as well.
And make sure you understand and memorize Cisco’s troubleshooting methods. You
must remember the four steps that Cisco recommends to take when trying to narrow down
exactly where a network and/or IP addressing problem is and then know how to proceed
systematically to fix it. In addition, you should be able to find valid IP addresses and subnet
masks by looking at a network diagram.

Visit ccna
.gg/ch5/b
for a
companion
MicroNugget
from CBT
Nuggets.

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Exam Essentials
Describe the benefits of variable length subnet masks (VLSMs). VLSMs enable the creation
of subnets of specific sizes and allow the division of a classless network into smaller networks
that do not need to be equal in size. This makes use of the address space more efficient because
many times IP addresses are wasted with classful subnetting.
Understand the relationship between the subnet mask value and the resulting block size and
the allowable IP addresses in each resulting subnet. The relationship between the classful
network being subdivided and the subnet mask used determines the number of possible hosts
or the block size. It also determines where each subnet begins and ends and which IP addresses
cannot be assigned to a host within each subnet.
Describe the process of summarization or route aggregation and its relationship to
subnetting. Summarization is the combining of subnets derived from a classful network
for the purpose of advertising a single route to neighboring routers instead of multiple
routes, reducing the size of routing tables and speeding the route process.
Calculate the summary mask that will advertise a single network representing all subnets.
The network address used to advertise the summary address is always the first network
address in the block of subnets. The mask is the subnet mask value that yields the same
block size.
Remember the four diagnostic steps. The four simple steps that Cisco recommends for
troubleshooting are ping the loopback address, ping the NIC, ping the default gateway, and
ping the remote device.
Identify and mitigate an IP addressing problem. Once you go through the four troubleshooting steps that Cisco recommends, you must be able to determine the IP addressing
problem by drawing out the network and finding the valid and invalid hosts addressed in
your network.
Understand the troubleshooting tools that you can use from your host and a Cisco router.
The ping 127.0.0.1 command tests your local IP stack, and tracert is a Windows command to track the path a packet takes through an internetwork to a destination. Cisco routers
use the command traceroute, or just trace for short. Don’t confuse the Windows and Cisco
commands. Although they produce the same output, they don’t work from the same prompts.
The command ipconfig /all will display your PC network configuration from a DOS
prompt, and arp -a (again from a DOS prompt) will display IP-to-MAC-address mapping
on a Windows PC.

Written Lab 5

Written Lab 5
The answers to this lab can be found in Appendix A, “Answers to Written Labs.”
For each of the following sets of networks, determine the summary address and the
mask to be used that will summarize the subnets.
1. 192.168.1.0/24 through 192.168.12.0/24
2. 172.144.0.0 through 172.159.0.0
3. 192.168.32.0 through 192.168.63.0
4. 192.168.96.0 through 192.168.111.0
5. 66.66.0.0 through 66.66.15.0
6. 192.168.1.0 through 192.168.120.0
7. 172.16.1.0 through 172.16.7.0
8. 192.168.128.0 through 192.168.190.0
9. 53.60.96.0 through 53.60.127.0
10. 172.16.10.0 through 172.16.63.0

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Review Questions
The following questions are designed to test your understanding of this
chapter’s material. For more information on how to get additional questions,
please see this book’s introduction.

The answers to these questions can be found in Appendix B, “Answers to Chapter
Review Questions.”
1. On a VLSM network, which mask should you use on point-to-point WAN links in

order to reduce the waste of IP addresses?
A. /27
B. /28
C. /29
D. /30
E. /31
2. In the network shown in the diagram, how many computers could be in subnet B?
Network B
.50
.51

Network A
.66
.67
Network C
192.168.10.72/30
.73
.74

.65
192.168.10.64/29
192.168.10.0/27

.2
.3
Network D

A. 6
B. 12
C. 14
D. 30

.1

.33

.49
192.168.10.48/28
192.168.10.32/28

.34
.35
Network E

Review Questions

3. In the diagram below, in order to have as efficient IP addressing as possible, which

network should use a /29 mask?
30 hosts
Network B

Fa0/0

Fa0/0
Lab D

Lab A
Fa0/0

6 hosts
Network D

2 hosts
Network H

Lab E

2h
Net osts
wor
kG

2h
Net osts
wor
kE

2 hosts
Network F

20 hosts
Network C

Lab B
Fa0/0

14 hosts
Network A

A. A
B. B
C. C
D. D
4. To use VLSM, what capability must the routing protocols in use possess?
A. Support for multicast
B. Multiprotocol support
C. Transmission of subnet mask information
D. Support for unequal load balancing
5. What summary address would cover all the networks shown and advertise a single,

efficient route to Router B that won’t advertise more networks than needed?
172.16.1.0/24
172.16.10.0/24
172.16.5.0/24
172.16.15.0/24
172.16.7.0/24
172.16.11.0/24
172.16.6.0/24

A. 172.16.0.0/24
B. 172.16.1.0/24
C. 172.16.0.0/24
D. 172.16.0.0/20
E. 172.16.16.0/28
F. 172.16.0.0/27

?
Router B

207

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6. In the diagram below what is the most likely reason the station cannot ping outside of

its network?
RouterA

E0: 192.168.10.33/27

IP 192.168.10.28/27
Default gateway 192.168.10.33/27

A. The IP address is incorrect on E0 of the router.
B. The default gateway address is incorrect on the station.
C. The IP address on the station is incorrect.
D. The router is malfunctioning.
7. If Host A is configured with an incorrect default gateway and all other computers and the

router are known to be configured correctly, which of the following statements is TRUE?
A. Host A cannot communicate with the router.
B. Host A can communicate with other hosts in the same subnet.
C. Host A can communicate with hosts in other subnets.
D. Host A can communicate with no other systems.
8. Which of the following troubleshooting steps, if completed successfully, also confirms

the other steps will succeed as well?
A. ping a remote computer
B. ping the loopback address
C. ping the NIC
D. ping the default gateway
9. When a ping to the local host IP address fails, what can you assume?
A. The IP address of the local host is incorrect.
B. The IP address of the remote host is incorrect.
C. The NIC is not functional.
D. The IP stack has failed to initialize.

Review Questions

10. When a ping to the local host IP address succeeds but a ping to the default gateway

IP address fails, what can you rule out? (Choose all that apply.)
A. The IP address of the local host is incorrect.
B. The IP address of the gateway is incorrect.
C. The NIC is not functional.
D. The IP stack has failed to initialize.
11. Which of the networks in the diagram could use a /29 mask?
Corporate
7 Users

L.A.
15 Users

S.F.
13 Users

N.Y.
7 Users

Wy.
16 Users

A. Corporate
B. LA
C. SF
D. NY
E. none
12. What network service is the most likely problem if you can ping a computer by IP

address but not by name?
A. DNS
B. DHCP
C. ARP
D. ICMP
13. When you issue the ping command, what protocol are you using?
A. DNS
B. DHCP
C. ARP
D. ICMP

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14. Which of the following commands displays the networks traversed on a path to a

network destination?
A. ping
B. traceroute
C. pingroute
D. pathroute
15. What command generated the output shown below?
Reply
Reply
Reply
Reply

from
from
from
from

172.16.10.2:
172.16.10.2:
172.16.10.2:
172.16.10.2:

bytes=32
bytes=32
bytes=32
bytes=32

time<1ms
time<1ms
time<1ms
time<1ms

TTL=128
TTL=128
TTL=128
TTL=128

A. traceroute
B. show ip route
C. ping
D. pathping
16. In the work area, match the command to its function on the right.
traceroute

Displays the ARP table on a Cisco router

arp -a

Displays the list of routers on a path to a network destination

show ip arp

Shows you the PC network configuration

ipconfig /all

Displays IP-to-MAC-address mappings on a Windows PC

17. Which of the following network addresses correctly summarizes the three networks

shown below efficiently?
10.0.0.0/16
10.1.0.0/16
10.2.0.0/16
A. 10.0.0.0/15
B. 10.1.0.0/8
C. 10.0.0.0/14
D. 10.0.0.8/16

Review Questions

18. What command displays the ARP table on a Cisco router?
A. show ip arp
B. traceroute
C. arp -a
D. tracert
19. What switch must be added to the ipconfig command on a PC to verify DNS

configuration?
A. /dns
B. -dns
C. /all
D. showall
20. Which of the following is the best summarization of the following networks:

192.168.128.0 through 192.168.159.0
A. 192.168.0.0/24
B. 192.168.128.0/16
C. 192.168.128.0/19
D. 192.168.128.0/20

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Chapter

6

Cisco’s
Internetworking
Operating
System (IOS)
The following ICND1 exam topics
are covered in this chapter:
11 LAN Switching Technologies
■■

Configure and verify initial switch configuration including
remote access management.
■■

Cisco IOS commands to perform basic switch setup

11 IP Routing Technologies
■■

Configure and verify utilizing the CLI to set basic Router configuration
■■

Cisco IOS commands to perform basic router setup

■■

Configure and verify operation status of an ethernet interface

■■

Verify router configuration and network connectivity
■■

Cisco IOS commands to review basic router information
and network connectivity

11 Network Device Security
■■

Configure and verify network device security features such as
■■

Device password security

■■

Enable secret vs enable

■■

Transport

■■

Disable telnet

■■

SSH

■■

VTYs

■■

Physical security

■■

Service password

■■

Describe external authentication methods

11 Troubleshooting
■■

Troubleshoot and resolve Layer 1 problems
■■

Framing

■■

CRC

■■

Runts

■■

Giants

■■

Dropped packets

■■

Late collision

■■

Input / Output errors

It’s time to introduce you to the Cisco Internetwork
Operating System (IOS). The IOS is what runs Cisco
routers as well as Cisco’s switches, and it’s also what
we use to configure these devices.
So that’s what you’re going to learn about in this chapter. I’m going to show you how to
configure a Cisco IOS device using the Cisco IOS command-line interface (CLI). Once proficient with this interface, you’ll be able to configure hostnames, banners, passwords, and
more as well as troubleshoot skillfully using the Cisco IOS.
We’ll also begin the journey to mastering the basics of router and switch configurations
plus command verifications in this chapter.
I’ll start with a basic IOS switch to begin building the network we’ll use throughout
this book for configuration examples. Don’t forget—I’ll be using both switches and routers
throughout this chapter, and we configure these devices pretty much the same way. Things
diverge when we get to the interfaces where the differences between the two become key, so
pay attention closely when we get to that point!
Just as it was with preceding chapters, the fundamentals presented in this chapter are
important building blocks to have solidly in place before moving on to the more advanced
material coming up in the next ones.
To find up-to-the minute updates for this chapter, please see
www.lammle.com/forum or the book’s web page at www.sybex.com.

The IOS User Interface
The Cisco Internetwork Operating System (IOS) is the kernel of Cisco routers as well as
all current Catalyst switches. In case you didn’t know, a kernel is the elemental, indispensable part of an operating system that allocates resources and manages tasks like low-level
hardware interfaces and security.
Coming up, I’ll show you the Cisco IOS and how to configure a Cisco switch using the
command-line interface (CLI). The configurations you’ll see in this chapter are exactly
the same as they are on a Cisco router.

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Cisco IOS
The Cisco IOS is a proprietary kernel that provides routing, switching, internetworking,
and telecommunications features. The first IOS was written by William Yeager in 1986 and
enabled networked applications. It runs on most Cisco routers as well as a growing number
of Cisco Catalyst switches, like the Catalyst 2960 and 3560 series switches used in this
book. And it’s an essential for the Cisco exam objectives!
Here’s a short list of some important things that the Cisco router IOS software is
responsible for:
uu

Carrying network protocols and functions

uu

Connecting high-speed traffic between devices

uu

Adding security to control access and stop unauthorized network use

uu

Providing scalability for ease of network growth and redundancy

uu

Supplying network reliability for connecting to network resources

You can access the Cisco IOS through the console port of a router or switch, from a
modem into the auxiliary (or aux) port on a router, or even through Telnet and Secure
Shell (SSH). Access to the IOS command line is called an EXEC session.

Connecting to a Cisco IOS Device
We connect to a Cisco device to configure it, verify its configuration, and check statistics, and although there are different approaches to this, the first place you would usually connect to is the console port. The console port is usually an RJ-45, 8-pin modular
connection located at the back of the device, and there may or may not be a password
set on it by default.
Look back into Chapter 2, “Ethernet Networking and Data Encapsulation,”
to review how to configure a PC and enable it to connect to a router
console port.

You can also connect to a Cisco router through an auxiliary port, which is really the
same thing as a console port, so it follows that you can use it as one. The main difference
with an auxiliary port is that it also allows you to configure modem commands so that a
modem can be connected to the router. This is a cool feature because it lets you dial up a
remote router and attach to the auxiliary port if the router is down and you need to configure it remotely, out-of-band. One of the differences between Cisco routers and switches is
that switches do not have an auxiliary port.
The third way to connect to a Cisco device is in-band, through the program Telnet or
Secure Shell (SSH). In-band means configuring the device via the network, the opposite of
out-of-band. We covered Telnet and SSH back in Chapter 3, and in this chapter, I’ll show
you how to configure access to both of these protocols on a Cisco device.

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Figure 6.1 shows an illustration of a Cisco 2960 switch. Really focus in on all the different kinds of interfaces and connections! On the right side is the 10/100/1000 uplink. You
can use either the UTP port or the fiber port, but not both at the same time.
F ig u re 6 .1

A Cisco 2960 switch

The 3560 switch I’ll be using in this book looks a lot like the 2960, but it can perform
layer 3 switching, unlike the 2960, which is limited to only layer 2 functions.
I also want to take a moment and tell you about the 2800 series router because that’s
the router series I’ll be using in this book. This router is known as an Integrated Services
Router (ISR) and Cisco has updated this to the 2900 series but I still have plenty of 2800
series routers in my production networks. Figure 6.2 shows a new 1900 series router. The
new ISR series of routers are nice; they get their name because many services, like security,
are built into it. It’s a modular device, much faster and a lot sleeker than the older 2600
series routers, and it’s elegantly designed to support a broad new range of interface options.
The new ISR series router can offer multiple serial interfaces, which can be used for connecting a T1 using a serial V.35 WAN connection. And multiple Fast Ethernet or Gigabit
Ethernet ports can be used on the router, depending on the model. This router also has one
console via an RJ-45 connector and another through the USB port. There is also an auxiliary connection to allow a console connection via a remote modem.
F ig u re 6 . 2

A new Cisco 1900 router

You need to keep in mind that for the most part, you get some serious bang for your
buck with the 2800/2900—unless you start adding a bunch of interfaces to it. You’ve got
to pony up for each one of those little beauties, so this can really start to add up and fast!
A couple of other series of routers that will set you back a lot less than the 2800 series
are the 1800/1900s, so look into these routers if you want a less-expensive alternative to
the 2800/2900 but still want to run the same IOS.
So even though I’m going to be using mostly 2800 series routers and 2960/3560 switches
throughout this book to demonstrate examples of IOS configurations, I want to point out
that the particular router model you use to practice for the Cisco exam isn’t really important.
The switch types are, though—you definitely need 2950 or 2960 switches, as well as a 3560
switch if you want to measure up to the exam objectives!

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You can find more information about all Cisco routers at www.cisco.com/

en/US/products/hw/routers/index.html.

Bringing Up a Switch
When you first bring up a Cisco IOS device, it will run a power-on self-test—a POST. Upon
passing that, the machine will look for and then load the Cisco IOS from flash memory if an
IOS file is present, then expand it into RAM. As you probably know, flash memory is electronically erasable programmable read-only memory—an EEPROM. The next step is for the
IOS to locate and load a valid configuration known as the startup-config that will be stored
in nonvolatile RAM (NVRAM).
Once the IOS is loaded and up and running, the startup-config will be copied from
NVRAM into RAM and from then on referred to as the running-config.
But if a valid startup-config isn’t found in NVRAM, your switch will enter setup mode,
giving you a step-by-step dialog to help configure some basic parameters on it.
You can also enter setup mode at any time from the command line by typing the command
setup from privileged mode, which I’ll get to in a minute. Setup mode only covers some basic
commands and generally isn’t really all that helpful. Here’s an example:
Would you like to enter the initial configuration dialog? [yes/no]: y
At any point you may enter a question mark ‘?’ for help.
Use ctrl-c to abort configuration dialog at any prompt.
Default settings are in square brackets ‘[]’.
Basic management setup configures only enough connectivity
for management of the system, extended setup will ask you
to configure each interface on the system
Would you like to enter basic management setup? [yes/no]: y
Configuring global parameters:
Enter host name [Switch]: Ctrl+C
Configuration aborted, no changes made.

You can exit setup mode at any time by pressing Ctrl+C.

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I highly recommend going through setup mode once, then never again because you
should always use the CLI instead!

Command-line Interface (CLI)
I sometimes refer to the CLI as “cash line interface” because the ability to create advanced
configurations on Cisco routers and switches using the CLI will earn you some decent cash!

Entering the CLI
After the interface status messages appear and you press Enter, the Switch> prompt will
pop up. This is called user exec mode, or user mode for short, and although it’s mostly used
to view statistics, it is also a stepping stone along the way to logging in to privileged exec
mode, called privileged mode for short.
You can view and change the configuration of a Cisco router only while in privileged
mode, and you enter it via the enable command like this:
Switch>enable
Switch#

The Switch# prompt signals you’re in privileged mode where you can both view and
change the switch configuration. You can go back from privileged mode into user mode by
using the disable command:
Switch#disable
Switch>

You can type logout from either mode to exit the console:
Switch>logout

Switch con0 is now available
Press RETURN to get started.

Next, I’ll show how to perform some basic administrative configurations.

Overview of Router Modes
To configure from a CLI, you can make global changes to the router by typing configure
terminal or just config t. This will get you into global configuration mode where you can
make changes to the running-config. Commands run from global configuration mode are
predictably referred to as global commands, and they are typically set only once and affect
the entire router.

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Type config from the privileged-mode prompt and then press Enter to opt for the default
of terminal like this:
Switch#config
Configuring from terminal, memory, or network [terminal]? [press enter]
Enter configuration commands, one per line. End with CNTL/Z.
Switch(config)#

At this point, you make changes that affect the router as a whole (globally), hence the
term global configuration mode. For instance, to change the running-config—the current
configuration running in dynamic RAM (DRAM)—use the configure terminal command,
as I just demonstrated.

CLI Prompts
Let’s explore the different prompts you’ll encounter when configuring a switch or router now,
because knowing them well will really help you orient yourself and recognize exactly where
you are at any given time while in configuration mode. I’m going to demonstrate some of the
prompts used on a Cisco switch and cover the various terms used along the way. Make sure
you’re very familiar with them, and always check your prompts before making any changes to
a router’s configuration!
We’re not going to venture into every last obscure command prompt you could potentially
come across in the configuration mode world because that would get us deep into territory
that’s beyond the scope of this book. Instead, I’m going to focus on the prompts you absolutely
must know to pass the exam plus the very handy and seriously vital ones you’ll need and use
the most in real-life networking—the cream of the crop.
Don’t freak! It’s not important that you understand exactly what each of
these command prompts accomplishes just yet because I’m going to completely fill you in on all of them really soon. For now, relax and focus on just
becoming familiar with the different prompts available and all will be well!

Interfaces
To make changes to an interface, you use the interface command from global configuration mode:
Switch(config)#interface ?
Async
Async interface
BVI
Bridge-Group Virtual Interface
CTunnel
CTunnel interface
Dialer
Dialer interface

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FastEthernet
FastEthernet IEEE 802.3
Filter
Filter interface
Filtergroup
Filter Group interface
GigabitEthernet
GigabitEthernet IEEE 802.3z
Group-Async
Async Group interface
Lex
Lex interface
Loopback
Loopback interface
Null
Null interface
Port-channel
Ethernet Channel of interfaces
Portgroup
Portgroup interface
Pos-channel
POS Channel of interfaces
Tunnel
Tunnel interface
Vif
PGM Multicast Host interface
Virtual-Template
Virtual Template interface
Virtual-TokenRing Virtual TokenRing
Vlan
Catalyst Vlans
fcpa
Fiber Channel
range
interface range command
Switch(config)#interface fastEthernet 0/1
Switch(config-if)#)

Did you notice that the prompt changed to Switch(config-if)#? This tells you that you’re
in interface configuration mode. And wouldn’t it be nice if the prompt also gave you an indication of what interface you were configuring? Well, at least for now we’ll have to live without
the prompt information, because it doesn’t. But it should already be clear to you that you really
need to pay attention when configuring an IOS device!

Line Commands
To configure user-mode passwords, use the line command. The prompt then becomes
Switch(config-line)#:
Switch(config)#line ?
<0-16>
First Line number
console Primary terminal line
vty
Virtual terminal
Switch(config)#line console 0
Switch(config-line)#

The line console 0 command is a global command, and sometimes you’ll also hear
people refer to global commands as major commands. In this example, any command
typed from the (config-line) prompt is known as a subcommand.

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Access List Configurations
To configure a standard named access list, you’ll need to get to the prompt
Switch(config-std-nacl)#:
Switch#config t
Switch(config)#ip access-list standard Todd
Switch(config-std-nacl)#

What you see here is a typical basic standard ACL prompt. There are various ways to configure access lists, and the prompts are only slightly different from this particular example.

Routing Protocol Configurations
I need to point out that we don’t use routing or router protocols on 2960 switches, but we
can and will use them on my 3560 switches. Here is an example of configuring routing on
a layer 3 switch:
Switch(config)#router rip
IP routing not enabled
Switch(config)#ip routing
Switch(config)#router rip
Switch(config-router)#

Did you notice that the prompt changed to Switch(config-router)#? To make sure you
achieve the objectives specific to the Cisco exam and this book, I’ll configure RIPv2, OSPF,
RIPng, and OSPFv3. And don’t worry—I’ll explain all of these in detail soon, in Chapter 8,
“IP Routing,” and Chapter 14, “Internet Protocol Version 6 (IPv6)”!

Defining Router Terms
Table 6.1 defines some of the terms I’ve used so far.
Table 6 .1   Router terms
Mode

Definition

User exec mode

Limited to basic monitoring commands

Privileged exec mode

Provides access to all other router commands

Global configuration mode

Commands that affect the entire system

Specific configuration modes

Commands that affect interfaces/processes only

Setup mode

Interactive configuration dialog

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Editing and Help Features
The Cisco advanced editing features can also help you configure your router. If you type in
a question mark (?) at any prompt, you’ll be given a list of all the commands available from
that prompt:
Switch#?
Exec commands:
access-enable
Create a temporary Access-List entry
access-template Create a temporary Access-List entry
archive
manage archive files
cd
Change current directory
clear
Reset functions
clock
Manage the system clock
cns
CNS agents
configure
Enter configuration mode
connect
Open a terminal connection
copy
Copy from one file to another
debug
Debugging functions (see also 'undebug')
delete
Delete a file
diagnostic
Diagnostic commands
dir
List files on a filesystem
disable
Turn off privileged commands
disconnect
Disconnect an existing network connection
dot1x
IEEE 802.1X Exec Commands
enable
Turn on privileged commands
eou
EAPoUDP
erase
Erase a filesystem
exit
Exit from the EXEC
--More-- ?
Press RETURN for another line, SPACE for another page, anything else to quit

And if this is not enough information for you, you can press the spacebar to get another
whole page of information, or you can press Enter to go one command at a time. You can
also press Q, or any other key for that matter, to quit and return to the prompt. Notice that
I typed a question mark (?) at the more prompt and it told me what my options were from
that prompt.
Here’s a shortcut: To find commands that start with a certain letter, use the letter and
the question mark with no space between them, like this:
Switch#c?
cd
clear

clock

cns

configure

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connect copy
Switch#c

Okay, see that? By typing c?, I got a response listing all the commands that start with c.
Also notice that the Switch#c prompt reappears after the list of commands is displayed. This
can be really helpful when you happen to be working with long commands but you’re short
on patience and still need the next possible one. It would get old fast if you actually had to
retype the entire command every time you used a question mark!
So with that, let’s find the next command in a string by typing the first command and
then a question mark:
Switch#clock ?
set Set the time and date

Switch#clock set ?
hh:mm:ss Current Time

Switch#clock set 2:34 ?
% Unrecognized command
Switch#clock set 2:34:01 ?
<1-31> Day of the month
MONTH
Month of the year

Switch#clock set 2:34:01 21 july ?
<1993-2035> Year

Switch#clock set 2:34:01 21 august 2013
Switch#
00:19:45: %SYS-6-CLOCKUPDATE: System clock has been updated from 00:19:45 UTC Mon
Mar 1 1993 to 02:34:01 UTC Wed Aug 21 2013, configured from console by console.

I entered the clock ? command and got a list of the next possible parameters plus what
they do. Make note of the fact that you can just keep typing a command, a space, and then
a question mark until  (carriage return) is your only option left.
And if you’re typing commands and receive
Switch#clock set 11:15:11
% Incomplete command.

no worries—that’s only telling you that the command string simply isn’t complete quite yet.
All you need to do is to press the up arrow key to redisplay the last command entered and
then continue with the command by using your question mark.

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But if you get the error
Switch(config)#access-list 100 permit host 1.1.1.1 host 2.2.2.2
^
% Invalid input detected at '^' marker.

all is not well because it means you actually have entered a command incorrectly. See that
little caret—the ^? It’s a very helpful tool that marks the exact point where you blew it and
made a mess.
Here’s another example of when you’ll see that caret:
Switch#sh fastethernet 0/0
^
% Invalid input detected at ‘^’ marker.

This command looks right, but be careful! The problem is that the full command is show
interface fastethernet 0/0.

Now if you receive the error
Switch#sh cl
% Ambiguous command:

"sh cl"

you’re being told that there are multiple commands that begin with the string you entered
and it’s not unique. Use the question mark to find the exact command you need:
Switch#sh cl?
class-map clock

cluster

Case in point: There are three commands that start with show cl.
Table 6.2 lists the enhanced editing commands available on a Cisco router.
Table 6 . 2    Enhanced editing commands
Command

Meaning

Ctrl+A

Moves your cursor to the beginning of the line

Ctrl+E

Moves your cursor to the end of the line

Esc+B

Moves back one word

Ctrl+B

Moves back one character

Ctrl+F

Moves forward one character

Esc+F

Moves forward one word

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table 6 . 2    Enhanced editing commands (continued)
Command

Meaning

Ctrl+D

Deletes a single character

Backspace

Deletes a single character

Ctrl+R

Redisplays a line

Ctrl+U

Erases a line

Ctrl+W

Erases a word

Ctrl+Z

Ends configuration mode and returns to EXEC

Tab

Finishes typing a command for you

Another really cool editing feature you need to know about is the automatic scrolling
of long lines. In the following example, the command I typed reached the right margin and
automatically moved 11 spaces to the left. How do I know this? Because the dollar sign [$]
is telling me that the line has been scrolled to the left:
Switch#config t
Switch(config)#$ 100 permit ip host 192.168.10.1 192.168.10.0 0.0.0.255

You can review the router-command history with the commands shown in Table 6.3.
Table 6 . 3   Router-command history
Command

Meaning

Ctrl+P or up arrow

Shows last command entered

Ctrl+N or down arrow

Shows previous commands entered

show history

Shows last 20 commands entered by default

show terminal

Shows terminal configurations and history buffer size

terminal history size

Changes buffer size (max 256)

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The following example demonstrates the show history command as well as how to change
the history’s size. It also shows how to verify the history with the show terminal command.
First, use the show history command, which will allow you to see the last 20 commands
that were entered on the router (even though my particular router reveals only 10 commands
because that’s all I’ve entered since rebooting it). Check it out:
Switch#sh history
sh fastethernet 0/0
sh ru
sh cl
config t
sh history
sh flash
sh running-config
sh startup-config
sh ver
sh history

Okay—now, we’ll use the show terminal command to verify the terminal history size:
Switch#sh terminal
Line 0, Location: "", Type: ""
Length: 24 lines, Width: 80 columns
Baud rate (TX/RX) is 9600/9600, no parity, 2 stopbits, 8 databits
Status: PSI Enabled, Ready, Active, Ctrl-c Enabled, Automore On
0x40000
Capabilities: none
Modem state: Ready
[output cut]
Modem type is unknown.
Session limit is not set.
Time since activation: 00:17:22
Editing is enabled.
History is enabled, history size is 10.
DNS resolution in show commands is enabled
Full user help is disabled
Allowed input transports are none.
Allowed output transports are telnet.
Preferred transport is telnet.
No output characters are padded
No special data dispatching characters

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When Should I Use the Cisco Editing Features?
You’ll find yourself using a couple of editing features quite often and some not so much,
if at all. Understand that Cisco didn’t make these up; these are just old Unix commands!
Even so, Ctrl+A is still a really helpful way to negate a command.
For example, if you were to put in a long command and then decide you didn’t want to
use that command in your configuration after all, or if it didn’t work, then you could just
press your up arrow key to show the last command entered, press Ctrl+A, type no and
then a space, press Enter—and poof! The command is negated. This doesn’t work on
every command, but it works on a lot of them and saves some serious time!

Administrative Configurations
Even though the following sections aren’t critical to making a router or switch work on a
network, they’re still really important. I’m going to guide you through configuring specific
commands that are particularly helpful when administering your network.
You can configure the following administrative functions on a router and switch:
uu

Hostnames

uu

Banners

uu

Passwords

uu

Interface descriptions

Remember, none of these will make your routers or switches work better or faster, but
trust me, your life will be a whole lot better if you just take the time to set these configurations on each of your network devices. This is because doing so makes troubleshooting and
maintaining your network a great deal easier—seriously! In this next section, I’ll be demonstrating commands on a Cisco switch, but understand that these commands are used in
the exact same way on a Cisco router.

Hostnames
We use the hostname command to set the identity of the router. This is only locally significant, meaning it doesn’t affect how the router performs name lookups or how the device
actually works on the internetwork. But the hostname is still important because it’s often
used for authentication in many wide area networks (WANs). Here’s an example:
Switch#config t
Switch(config)#hostname Todd

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Todd(config)#hostname Chicago
Chicago(config)#hostname Todd
Todd(config)#

I know it’s pretty tempting to configure the hostname after your own name, but it’s usually
a much better idea to name the router something that relates to its physical location. A name
that maps to where the device lives will make finding it a whole lot easier, which among other
things, confirms that you’re actually configuring the correct device. Even though it seems like
I’m completely ditching my own advice by naming mine Todd, I’m not, because this particular device really does live in “Todd’s” office. Its name perfectly maps to where it is, so it won’t
be confused with those in the other networks I work with!

Banners
A very good reason for having a banner is to give any and all who dare attempt to telnet or
sneak into your internetwork a little security notice. And they’re very cool because you can
create and customize them so that they’ll greet anyone who shows up on the router with
exactly the information you want them to have!
Here are the three types of banners you need to be sure you’re familiar with:
uu

Exec process creation banner

uu

Login banner

uu

Message of the day banner
And you can see them all illustrated in the following code:

Todd(config)#banner ?
LINE
c banner-text c, where 'c' is a delimiting character
exec
Set EXEC process creation banner
incoming
Set incoming terminal line banner
login
Set login banner
motd
Set Message of the Day banner
prompt-timeout Set Message for login authentication timeout
slip-ppp
Set Message for SLIP/PPP

Message of the day (MOTD) banners are the most widely used banners because they
give a message to anyone connecting to the router via Telnet or an auxiliary port or even
through a console port as seen here:
Todd(config)#banner motd ?
LINE c banner-text c, where ‘c’ is a delimiting character
Todd(config)#banner motd #
Enter TEXT message. End with the character ‘#’.
$ Acme.com network, then you must disconnect immediately.

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#
Todd(config)#^Z (Press the control key + z keys to return to privileged mode)
Todd#exit
Router con0 is now available
Press RETURN to get started.
If you are not authorized to be in Acme.com network, then you
must disconnect immediately.
Todd#

This MOTD banner essentially tells anyone connecting to the router to get lost if they’re
not on the guest list. The part to focus upon here is the delimiting character, which is what
informs the router the message is done. Clearly, you can use any character you want for it
except for the delimiting character in the message itself. Once the message is complete, press
Enter, then the delimiting character, and then press Enter again. Everything will still work if
you don’t follow this routine unless you have more than one banner. If that’s the case, make
sure you do follow it or your banners will all be combined into one message and put on a
single line!
You can set a banner on one line like this:
Todd(config)#banner motd x Unauthorized access prohibited! x

Let’s take a minute to go into more detail about the other two types of banners I mentioned:
Exec banner You can configure a line-activation (exec) banner to be displayed when EXEC
processes such as a line activation or an incoming connection to a VTY line have been created.
Simply initiating a user exec session through a console port will activate the exec banner.
Login banner You can configure a login banner for display on all connected terminals. It
will show up after the MOTD banner but before the login prompts. This login banner can’t
be disabled on a per-line basis, so to globally disable it you’ve got to delete it with the no
banner login command.
Here’s what a login banner output looks like:
!
banner login ^C
----------------------------------------------------------------Cisco Router and Security Device Manager (SDM) is installed on this device.
This feature requires the one-time use of the username “cisco”
with the password “cisco”. The default username and password
have a privilege level of 15.
Please change these publicly known initial credentials using

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SDM or the IOS CLI.
Here are the Cisco IOS commands.
username  privilege 15 secret 0 
no username cisco
Replace  and  with the username and
password you want to use.
For more information about SDM please follow the instructions
in the QUICK START GUIDE for your router or go to http://www.cisco.com/go/sdm
----------------------------------------------------------------^C
!

The above login banner should look pretty familiar to anyone who’s ever logged into an
ISR router because it’s the banner Cisco has in the default configuration for its ISR routers.
Remember that the login banner is displayed before the login prompts and
after the MOTD banner.

Setting Passwords
There are five passwords you’ll need to secure your Cisco routers: console, auxiliary, telnet
(VTY), enable password, and enable secret. The enable secret and enable password are the
ones used to set the password for securing privileged mode. Once the enable commands
are set, users will be prompted for a password. The other three are used to configure a
password when user mode is accessed through the console port, through the auxiliary
port, or via Telnet.
Let’s take a look at each of these now.

Enable Passwords
You set the enable passwords from global configuration mode like this:
Todd(config)#enable ?
last-resort Define enable action if no TACACS servers
respond
password
Assign the privileged level password
secret
Assign the privileged level secret
use-tacacs Use TACACS to check enable passwords

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The following list describes the enable password parameters:
last-resort This allows you to still enter the router if you set up authentication through
a TACACS server and it’s not available. It won’t be used if the TACACS server is working.
password This sets the enable password on older, pre-10.3 systems, and isn’t ever used if
an enable secret is set.
secret

The newer, encrypted password that overrides the enable password if it has been set.

This tells the router to authenticate through a TACACS server. It comes in
really handy when you have lots of routers because changing the password on a multitude
of them can be insanely tedious. It’s much easier to simply go through the TACACS server
and change the password only once!

use-tacacs

Here’s an example that shows how to set the enable passwords:
Todd(config)#enable secret todd
Todd(config)#enable password todd
The enable password you have chosen is the same as your
enable secret. This is not recommended. Re-enter the
enable password.

If you try to set the enable secret and enable passwords the same, the router will give you
a polite warning to change the second password. Make a note to yourself that if there aren’t
any old legacy routers involved, you don’t even bother to use the enable password!
User-mode passwords are assigned via the line command like this:
Todd(config)#line ?
<0-16>
First Line number
console Primary terminal line
vty
Virtual terminal

And these two lines are especially important for the exam objectives:
console

Sets a console user-mode password.

Sets a Telnet password on the router. If this password isn’t set, then by default, Telnet
can’t be used.

vty

To configure user-mode passwords, choose the line you want and configure it using the
login command to make the switch prompt for authentication. Let’s focus in on the con-

figuration of individual lines now.

Console Password
We set the console password with the line console 0 command, but look at what happened when I tried to type line console ? from the (config-line)# prompt—I received
an error! Here’s the example:
Todd(config-line)#line console ?
% Unrecognized command

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Todd(config-line)#exit
Todd(config)#line console ?
<0-0> First Line number
Todd(config-line)#password console
Todd(config-line)#login

You can still type line console 0 and that will be accepted, but the help screens just
don’t work from that prompt. Type exit to go back one level, and you’ll find that your help
screens now work. This is a “feature.” Really.
Because there’s only one console port, I can only choose line console 0. You can set all your
line passwords to the same password, but doing this isn’t exactly a brilliant security move!
And it’s also important to remember to apply the login command or the console port
won’t prompt for authentication. The way Cisco has this process set up means you can’t set
the login command before a password is set on a line because if you set it but don’t then
set a password, that line won’t be usable. You’ll actually get prompted for a password that
doesn’t exist, so Cisco’s method isn’t just a hassle; it makes sense and is a feature after all!
Definitely remember that although Cisco has this “password feature” on its
routers starting with IOS 12.2 and above, it’s not in included in older IOSs.

Okay, there are a few other important commands you need to know regarding the console port.
For one, the exec-timeout 0 0 command sets the time-out for the console EXEC session
to zero, ensuring that it never times out. The default time-out is 10 minutes.
If you’re feeling mischievous, try this on people at work: Set the
exec-timeout command to 0 1. This will make the console time out in
1 second, and to fix it, you have to continually press the down arrow key
while changing the time-out time with your free hand!

Logging synchronous is such a cool command that it should be a default, but it’s not.
It’s great because it’s the antidote for those annoying console messages that disrupt the
input you’re trying to type. The messages will still pop up, but at least you get returned to
your router prompt without your input being interrupted! This makes your input messages
oh-so-much easier to read!
Here’s an example of how to configure both commands:
Todd(config-line)#line con 0
Todd(config-line)#exec-timeout ?
<0-35791> Timeout in minutes
Todd(config-line)#exec-timeout 0 ?
<0-2147483> Timeout in seconds


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Todd(config-line)#exec-timeout 0 0
Todd(config-line)#logging synchronous

You can set the console to go from never timing out (0 0) to timing out
in 35,791 minutes and 2,147,483 seconds. Remember that the default is
10 minutes.

Telnet Password
To set the user-mode password for Telnet access into the router or switch, use the line vty
command. IOS switches typically have 16 lines, but routers running the Enterprise edition
have considerably more. The best way to find out how many lines you have is to use that
handy question mark like this:
Todd(config-line)#line vty 0 ?
% Unrecognized command
Todd(config-line)#exit
Todd(config)#line vty 0 ?
<1-15> Last Line number

Todd(config)#line vty 0 15
Todd(config-line)#password telnet
Todd(config-line)#login

This output clearly shows that you cannot get help from your (config-line)# prompt.
You must go back to global config mode in order to use the question mark (?).
So what will happen if you try to telnet into a device that doesn’t have a VTY password
set? You’ll receive an error saying the connection has been refused because the password isn’t
set. So, if you telnet into a switch and receive a message like this one that I got from Switch B
Todd#telnet SwitchB
Trying SwitchB (10.0.0.1)…Open

Password required, but none set
[Connection to SwitchB closed by foreign host]
Todd#

it means the switch doesn’t have the VTY password set. But you can still get around this
and tell the switch to allow Telnet connections without a password by using the no login
command:
SwitchB(config-line)#line vty 0 15
SwitchB(config-line)#no login

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I definitely do not recommend using the no login command to allow Telnet
connections without a password, unless you’re in a testing or classroom
environment. In a production network, always set your VTY password!

After your IOS devices are configured with an IP address, you can use the Telnet program to configure and check your routers instead of having to use a console cable. You can
use the Telnet program by typing telnet from any command prompt (DOS or Cisco). I’ll
cover all things Telnet more thoroughly in Chapter 7, “Managing a Cisco Internetwork.”

Auxiliary Password
To configure the auxiliary password on a router, go into global configuration mode and type
line aux ?. And by the way, you won’t find these ports on a switch. This output shows that
you only get a choice of 0–0, which is because there’s only one port:
Todd#config t
Todd(config)#line aux ?
<0-0> First Line number
Todd(config)#line aux 0
Todd(config-line)#login
% Login disabled on line 1, until ‘password’ is set
Todd(config-line)#password aux
Todd(config-line)#login

Setting Up Secure Shell (SSH)
I strongly recommend using Secure Shell (SSH) instead of Telnet because it creates a more
secure session. The Telnet application uses an unencrypted data stream, but SSH uses encryption keys to send data so your username and password aren’t sent in the clear, vulnerable to
anyone lurking around!
Here are the steps for setting up SSH:
1. Set your hostname:
Router(config)#hostname Todd

2. Set the domain name—both the hostname and domain name are required for the

encryption keys to be generated:
Todd(config)#ip domain-name Lammle.com

3. Set the username to allow SSH client access:
Todd(config)#username Todd password Lammle

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4. Generate the encryption keys for securing the session:
Todd(config)#crypto key generate rsa
The name for the keys will be: Todd.Lammle.com
Choose the size of the key modulus in the range of 360 to
4096 for your General Purpose Keys. Choosing a key modulus
Greater than 512 may take a few minutes.

How many bits in the modulus [512]: 1024
% Generating 1024 bit RSA keys, keys will be non-exportable...
[OK] (elapsed time was 6 seconds)

Todd(config)#
1d14h: %SSH-5-ENABLED: SSH 1.99 has been enabled*June 24
19:25:30.035: %SSH-5-ENABLED: SSH 1.99 has been enabled

5. Enable SSH version 2 on the router—not mandatory, but strongly suggested:
Todd(config)#ip ssh version 2

6. Connect to the VTY lines of the switch:
Todd(config)#line vty 0 15

7. Configure your access protocols:
Todd(config-line)#transport input ?
all
All protocols
none
No protocols
ssh
TCP/IP SSH protocol
telnet TCP/IP Telnet protocol

Beware of this next line, and make sure you never use it in production because it’s a
horrendous security risk:
Todd(config-line)#transport input all

I recommend using the next line to secure your VTY lines with SSH:
Todd(config-line)#transport input ssh ?
telnet TCP/IP Telnet protocol


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I actually do use Telnet once in a while when a situation arises that specifically calls
for it. It just doesn’t happen very often. But if you want to go with Telnet, here’s how
you do that:
Todd(config-line)#transport input ssh telnet

Know that if you don’t use the keyword telnet at the end of the command string,
then only SSH will work on the device. You can go with either, just so long as you
understand that SSH is way more secure than Telnet.

Encrypting Your Passwords
Because only the enable secret password is encrypted by default, you’ll need to manually
configure the user-mode and enable passwords for encryption.
Notice that you can see all the passwords except the enable secret when performing a
show running-config on a switch:
Todd#sh running-config
Building configuration...

Current configuration : 1020 bytes
!
! Last configuration change at 00:03:11 UTC Mon Mar 1 1993
!
version 15.0
no service pad
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
!
hostname Todd
!
enable secret 4 ykw.3/tgsOuy9.6qmgG/EeYOYgBvfX4v.S8UNA9Rddg
enable password todd
!
[output cut]
!
line con 0
password console
login
line vty 0 4

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password telnet
login
line vty 5 15
password telnet
login
!
end

To manually encrypt your passwords, use the service password-encryption command.
Here’s how:
Todd#config t
Todd(config)#service password-encryption
Todd(config)#exit
Todd#show run
Building configuration...
!
!
enable secret 4 ykw.3/tgsOuy9.6qmgG/EeYOYgBvfX4v.S8UNA9Rddg
enable password 7 1506040800
!
[output cut]
!
!
line con 0
password 7 050809013243420C
login
line vty 0 4
password 7 06120A2D424B1D
login
line vty 5 15
password 7 06120A2D424B1D
login
!
end
Todd#config t
Todd(config)#no service password-encryption
Todd(config)#^Z
Todd#

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Nicely done—the passwords will now be encrypted. All you need to do is encrypt the
passwords, perform a show run, then turn off the command if you want. This output clearly
shows us that the enable password and the line passwords are all encrypted.
Before we move on to find out how to set descriptions on your interfaces, I want to stress
some points about password encryption. As I said, if you set your passwords and then turn
on the service password-encryption command, you have to perform a show runningconfig before you turn off the encryption service or your passwords won’t be encrypted.
You don’t have to turn off the encryption service at all—you’d only do that if your switch
is running low on processes. And if you turn on the service before you set your passwords,
then you don’t even have to view them to have them encrypted.

Descriptions
Setting descriptions on an interface is another administratively helpful thing, and like the
hostname, it’s also only locally significant. One case where the description command comes
in really handy is when you want to keep track of circuit numbers on a switch or a router’s
serial WAN port.
Here’s an example on my switch:
Todd#config t
Todd(config)#int fa0/1
Todd(config-if)#description Sales VLAN Trunk Link
Todd(config-if)#^Z
Todd#

And on a router serial WAN:
Router#config t
Router(config)#int s0/0/0
Router(config-if)#description WAN to Miami
Router(config-if)#^Z

You can view an interface’s description with either the show running-config command
or the show interface—even with the show interface description command:
Todd#sh run
Building configuration...

Current configuration : 855 bytes
!
interface FastEthernet0/1
description Sales VLAN Trunk Link
!
[output cut]

Visit ccna
.gg/ch6/a
for a
companion
MicroNugget
from CBT
Nuggets.

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Todd#sh int f0/1
FastEthernet0/1 is up, line protocol is up (connected)
Hardware is Fast Ethernet, address is ecc8.8202.8282 (bia ecc8.8202.8282)
Description: Sales VLAN Trunk Link
MTU 1500 bytes, BW 100000 Kbit/sec, DLY 100 usec,
[output cut]

Todd#sh int description
Interface
Vl1
Fa0/1
Fa0/2

Status
up
up
up

Protocol Description
up
up
Sales VLAN Trunk Link
up

description: A Helpful Command
Bob, a senior network admin at Acme Corporation in San Francisco, has over 50 WAN
links to branches throughout the United States and Canada. Whenever an interface goes
down, Bob wastes lots of time trying to figure out the circuit number and the phone number of the provider of his ailing WAN link.
This kind of scenario shows just how helpful the interface description command can be.
It would save Bob a lot of work because he could use it on his most important switch LAN
links to find out exactly where every interface is connected. Bob’s life would also be made
a lot easier by adding circuit numbers to each and every WAN interface on his routers,
along with the phone number of the responsible provider.
So if Bob had just taken time in advance to preventively add this information to his interfaces, he would have saved himself an ocean of stress and a ton of precious time when
his WAN links inevitably go down!

Doing the do Command
In every previous example so far, we’ve had to run all show from privileged mode. But
I’ve got great news—beginning with IOS version 12.3, Cisco has finally added a command to the IOS that allows you to view the configuration and statistics from within
configuration mode!

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In fact, with any IOS, you’d get the following error if you tried to view the configuration
from global config:
Todd(config)#sh run
^
% Invalid input detected at ‘^’ marker.

Compare that to the output I get from entering that same command on my router that’s
running the 15.0 IOS using the “do” syntax:
Todd(config)#do show run
Building configuration...

Current configuration : 759 bytes
!
version 15.0
no service pad
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
!
hostname Todd
!
boot-start-marker
boot-end-marker
!
[output cut]

So now you can pretty much run any command from any configuration prompt—nice,
huh? Looking back through all those examples for encrypting our passwords, you can see
that the do command would definitely have gotten the party started sooner, making this
innovation one to celebrate for sure!

Router and Switch Interfaces
Interface configuration is arguably the most important router configuration because
without interfaces, a router is a pretty useless object. Furthermore, interface configurations must be totally precise to enable communication with other devices. Network layer
addresses, media type, bandwidth, and other administrator commands are all used to
configure an interface.

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On a layer 2 switch, interface configurations typically involve a lot less work than router
interface configuration. Check out the output from the powerful verification command
show ip interface brief, which reveals all the interfaces on my 3560 switch:
Todd#sh ip interface brief
Interface
IP-Address
Vlan1
192.168.255.8
FastEthernet0/1
unassigned
FastEthernet0/2
unassigned
FastEthernet0/3
unassigned
FastEthernet0/4
unassigned
FastEthernet0/5
unassigned
FastEthernet0/6
unassigned
FastEthernet0/7
unassigned
FastEthernet0/8
unassigned
GigabitEthernet0/1
unassigned

OK?
YES
YES
YES
YES
YES
YES
YES
YES
YES
YES

Method
DHCP
unset
unset
unset
unset
unset
unset
unset
unset
unset

Status
up
up
up
down
down
up
up
down
down
down

Protocol
up
up
up
down
down
up
up
down
down
down

The above output shows the default routed port found on all Cisco switches (VLAN 1),
plus nine switch FastEthernet interface ports, with one port being a Gigabit Ethernet port
used for uplinks to other switches.
Different routers use different methods to choose the interfaces used on them. For
instance, the following command shows one of my 2800 ISR Cisco routers with two
FastEthernet interfaces along with two serial WAN interfaces:
Router>sh ip int brief
Interface
IP-Address
FastEthernet0/0 192.168.255.11
FastEthernet0/1 unassigned
Serial0/0/0
unassigned
Serial0/1/0
unassigned
Router>

OK?
YES
YES
YES
YES

Method
DHCP
unset
unset
unset

Status
Protocol
up
up
administratively down down
administratively down down
administratively down down

Previously, we always used the interface type number sequence to configure an interface, but the newer routers come with an actual physical slot and include a port number on
the module plugged into it. So on a modular router, the configuration would be interface
type slot/port, as demonstrated here:
Todd#config t
Todd(config)#interface GigabitEthernet 0/1
Todd(config-if)#

You can see that we are now at the Gigabit Ethernet slot 0, port 1 prompt, and from here
we can make configuration changes to the interface. Make note of the fact that you can’t just
type int gigabitethernet 0. No shortcuts on the slot/port—you’ve got to type the slot/
port variables in the command: type slot/port or, for example, int gigabitethernet 0/1
(or just int g0/1).

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Once in interface configuration mode, we can configure various options. Keep in mind
that speed and duplex are the two factors to be concerned with for the LAN:
Todd#config t
Todd(config)#interface GigabitEthernet 0/1
Todd(config-if)#speed 1000
Todd(config-if)#duplex full

So what’s happened here? Well basically, this has shut off the auto-detect mechanism on
the port, forcing it to only run gigabit speeds at full duplex. For the ISR series router, it’s basically the same, but you get even more options! The LAN interfaces are the same, but the rest
of the modules are different—they use three numbers instead of two. The three numbers used
here can represent slot/subslot/port, but this depends on the card used in the ISR router.
For the objectives you just need to remember this: The first 0 is the router itself. You then
choose the slot and then the port. Here’s an example of a serial interface on my 2811:
Todd(config)#interface serial ?
<0-2> Serial interface number
Todd(config)#interface serial 0/0/?
<0-1> Serial interface number
Todd(config)#interface serial 0/0/0
Todd(config-if)#

This might look a little dicey to you, but I promise it’s really not that hard! It helps to
remember that you should always view the output of the show ip interface brief command
or a show running-config output first so you know the exact interfaces you have to deal with.
Here’s one of my 2811’s output that has even more serial interfaces installed:
Todd(config-if)#do show run
Building configuration...
[output cut]
!
interface FastEthernet0/0
no ip address
shutdown
duplex auto
speed auto
!
interface FastEthernet0/1
no ip address
shutdown
duplex auto
speed auto
!
interface Serial0/0/0

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no ip address
shutdown
no fair-queue
!
interface Serial0/0/1
no ip address
shutdown
!
interface Serial0/1/0
no ip address
shutdown
!
interface Serial0/2/0
no ip address
shutdown
clock rate 2000000
!
[output cut]

For the sake of brevity, I didn’t include my complete running-config, but I’ve displayed all
you really need. You can see the two built-in FastEthernet interfaces, the two serial interfaces
in slot 0 (0/0/0 and 0/0/1), the serial interface in slot 1 (0/1/0), and the serial interface in slot
2 (0/2/0). And once you see the interfaces like this, it makes it a lot easier to understand how
the modules are inserted into the router.
Just understand that if you type interface e0 on an old 2500 series router, interface
fastethernet 0/0 on a modular router (such as the 2800 series router), or interface
serial 0/1/0 on a ISR router, all you’re actually doing is choosing an interface to configure. Essentially, they’re all configured the same way after that.
Let’s delve deeper into our router interface discussion by exploring how to bring up the
interface and set an IP address on it next.

Bringing Up an Interface
You can disable an interface with the interface command shutdown and enable it with the
no shutdown command. Just to remind you, all switch ports are enabled by default and all
router ports are disabled by default, so we’re going to talk more about router ports than
switch ports in the next few sections.
If an interface is shut down, it’ll display as administratively down when you use the show
interfaces command (sh int for short):
Router#sh int f0/0
FastEthernet0/1 is administratively down, line protocol is down
[output cut]

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Another way to check an interface’s status is via the show running-config command.
You can bring up the router interface with the no shutdown command (no shut for short):
Router(config)#int f0/0
Router(config-if)#no shutdown
*August 21 13:45:08.455: %LINK-3-UPDOWN: Interface FastEthernet0/0,
changed state to up
Router(config-if)#do show int f0/0
FastEthernet0/0 is up, line protocol is up
[output cut]

Configuring an IP Address on an Interface
Even though you don’t have to use IP on your routers, it’s usually what everyone uses. To
configure IP addresses on an interface, use the ip address command from interface configuration mode and remember that you do not set an IP address on a layer 2 switch port!
Todd(config)#int f0/1
Todd(config-if)#ip address 172.16.10.2 255.255.255.0

Also, don’t forget to enable the interface with the no shutdown command. Remember to
look at the command show interface int output to see if the interface is administratively
shut down or not. Show ip int brief and show running-config will also give you this
information.
The ip address address mask command starts the IP processing on the
router interface. Again, you do not configure an IP address on a layer 2
switch interface!

Okay—now if you want to add a second subnet address to an interface, you have
to use the secondary parameter. If you type another IP address and press Enter, it will
replace the existing primary IP address and mask. This is definitely one of the Cisco
IOS’s coolest features!
So let’s try it. To add a secondary IP address, just use the secondary parameter:
Todd(config-if)#ip address 172.16.20.2 255.255.255.0 ?
secondary Make this IP address a secondary address

Todd(config-if)#ip address 172.16.20.2 255.255.255.0 secondary
Todd(config-if)#^Z
Todd(config-if)#do sh run
Building configuration...
[output cut]

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interface FastEthernet0/1
ip address 172.16.20.2 255.255.255.0 secondary
ip address 172.16.10.2 255.255.255.0
duplex auto
speed auto
!

But I’ve got to stop here to tell you that I really wouldn’t recommend having multiple
IP addresses on an interface because it’s really inefficient. I showed you how anyway just in
case you someday find yourself dealing with an MIS manager who’s in love with really bad
network design and makes you administer it! And who knows? Maybe someone will ask
you about it someday and you’ll get to seem really smart because you know this.

Using the Pipe
No, not that pipe. I mean the output modifier. Although, I’ve got to say that some of the
router configurations I’ve seen in my career make me wonder! Anyway, this pipe ( | ) allows
us to wade through all the configurations or other long outputs and get straight to our
goods fast. Here’s an example:
Router#sh run | ?
append
Append redirected output to URL (URLs supporting append
operation only)
begin
Begin with the line that matches
exclude
Exclude lines that match
include
Include lines that match
redirect Redirect output to URL
section
Filter a section of output
tee
Copy output to URL

Router#sh run | begin interface
interface FastEthernet0/0
description Sales VLAN
ip address 10.10.10.1 255.255.255.248
duplex auto
speed auto
!
interface FastEthernet0/1
ip address 172.16.20.2 255.255.255.0 secondary
ip address 172.16.10.2 255.255.255.0
duplex auto
speed auto
!

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interface Serial0/0/0
description Wan to SF circuit number 6fdda 12345678
no ip address
!

So basically, the pipe symbol—the output modifier—is what you need to help you get
where you want to go light years faster than mucking around in a router’s entire configuration. I use it a lot when scrutinizing a large routing table to find out whether a certain route
is in the routing table. Here’s an example:
Todd#sh ip route | include 192.168.3.32
R
192.168.3.32 [120/2] via 10.10.10.8, 00:00:25, FastEthernet0/0
Todd#

First, you need to know that this routing table had over 100 entries, so without my
trusty pipe, I’d probably still be looking through that output! It’s a powerfully efficient tool
that saves you major time and effort by quickly finding a line in a configuration—or as the
preceding example shows, a single route within a huge routing table.
Give yourself a little time to play around with the pipe command to get the hang of it and
you’ll be naturally high on your newfound ability to quickly parse through router output!

Serial Interface Commands
But wait! Before you just jump in and configure a serial interface, you need some key information, like knowing the interface will usually be attached to a CSU/DSU type of device
that provides clocking for the line to the router. Check out Figure 6.3 for an example.
F ig u re 6 . 3 A typical WAN connection. Clocking is typically provided by a DCE
network to routers. In nonproduction environments, a DCE network is not always present.
DTE
DTE
DCE

CSU/DSU

CSU/DSU

Here you can see that the serial interface is used to connect to a DCE network via a
CSU/DSU that provides the clocking to the router interface. But if you have a back-to-back

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configuration, such as one that’s used in a lab environment like the one in Figure 6.4, one
end—the data communication equipment (DCE) end of the cable—must provide clocking!
F ig u re 6 . 4

Providing clocking on a nonproduction network

Set clock rate if needed
Todd# config t
Todd(config)# interface serial 0
Todd(config-if)#clock rate 1000000

DCE
DTE

DCE side determined by the cable.
Add clocking to DCE side only.
>show controllers int will show the cable connection type

By default, Cisco router serial interfaces are all data terminal equipment (DTE) devices,
which means that you must configure an interface to provide clocking if you need it to act like
a DCE device. Again, you would not provide clocking on a production T1 connection because
you would have a CSU/DSU connected to your serial interface, as shown in Figure 6.3.
You configure a DCE serial interface with the clock rate command:
Router#config t
Enter configuration commands, one per line.
Router(config)#int s0/0/0
Router(config-if)#clock rate ?
Speed (bits per second)
1200
2400
4800
9600
14400
19200
28800
32000
38400
48000
56000
57600
64000
72000
115200

End with CNTL/Z.

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125000
128000
148000
192000
250000
256000
384000
500000
512000
768000
800000
1000000
2000000
4000000
5300000
8000000

<300-8000000>

Choose clockrate from list above

Router(config-if)#clock rate 1000000

The clock rate command is set in bits per second. Besides looking at the cable end to
check for a label of DCE or DTE, you can see if a router’s serial interface has a DCE cable
connected with the show controllers int command:
Router#sh controllers s0/0/0
Interface Serial0/0/0
Hardware is GT96K
DTE V.35idb at 0x4342FCB0, driver data structure at 0x434373D4

Here is an example of an output depicting a DCE connection:
Router#sh controllers s0/2/0
Interface Serial0/2/0
Hardware is GT96K
DCE V.35, clock rate 1000000

The next command you need to get acquainted with is the bandwidth command. Every
Cisco router ships with a default serial link bandwidth of T1 (1.544 Mbps). But this has
nothing to do with how data is transferred over a link. The bandwidth of a serial link is
used by routing protocols like EIGRP and OSPF to calculate the best cost path to a remote
network. So if you’re using RIP routing, the bandwidth setting of a serial link is irrelevant
since RIP uses only hop count to determine this.

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You may be rereading this part and thinking, “Huh? What? Routing protocols? Metrics?” But don’t freak! I’m going over all of that soon in Chapter 8,
“IP Routing.”

Here’s an example of using the bandwidth command:
Router#config t
Router(config)#int s0/0/0
Router(config-if)#bandwidth ?
<1-10000000> Bandwidth in kilobits
inherit
Specify that bandwidth is inherited
receive
Specify receive-side bandwidth
Router(config-if)#bandwidth 1000

Did you notice that, unlike the clock rate command, the bandwidth command is configured in kilobits per second?
After going through all these configuration examples regarding the clock
rate command, understand that the new ISR routers automatically detect
DCE connections and set clock rate to 2000000. But know that you still
need to understand the clock rate command for the Cisco objectives,
even though the new routers set it for you automatically!

Viewing, Saving, and Erasing
Configurations
If you run through setup mode, you’ll be asked if you want to use the configuration you just
created. If you say yes, the configuration running in DRAM that’s known as the runningconfig will be copied into NVRAM, and the file will be named startup-config. Hopefully,
you’ll be smart and always use the CLI, not setup mode!
You can manually save the file from DRAM, which is usually just called RAM, to
NVRAM by using the copy running-config startup-config command. You can use
the shortcut copy run start as well:
Todd#copy running-config startup-config
Destination filename [startup-config]? [press enter]
Building configuration...
[OK]

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Todd#
Building configuration...

When you see a question with an answer in [], it means that if you just press Enter, you’re
choosing the default answer.
Also, when the command asks for the destination filename, the default answer is startupconfig. The reason it asks is because you can copy the configuration to pretty much anywhere
you want. Take a look at the output from my switch:
Todd#copy running-config ?
flash:
ftp:
http:
https:
null:
nvram:
rcp:
running-config
scp:
startup-config
syslog:
system:
tftp:
tmpsys:
vb:

Copy to flash: file system
Copy to ftp: file system
Copy to http: file system
Copy to https: file system
Copy to null: file system
Copy to nvram: file system
Copy to rcp: file system
Update (merge with) current system configuration
Copy to scp: file system
Copy to startup configuration
Copy to syslog: file system
Copy to system: file system
Copy to tftp: file system
Copy to tmpsys: file system
Copy to vb: file system

To reassure you, we’ll get deeper into how and where to copy files in Chapter 7.
For now, you can view the files by typing show running-config or show startupconfig from privileged mode. The sh run command, which is a shortcut for show
running-config, tells us that we’re viewing the current configuration:
Todd#sh run
Building configuration...

Current configuration : 855 bytes
!
! Last configuration change at 23:20:06 UTC Mon Mar 1 1993
!
version 15.0
[output cut]

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The sh start command—one of the shortcuts for the show startup-config command—
shows us the configuration that will be used the next time the router is reloaded. It also tells
us how much NVRAM is being used to store the startup-config file. Here’s an example:
Todd#sh start
Using 855 out of 524288 bytes
!
! Last configuration change at 23:20:06 UTC Mon Mar 1 1993
!
version 15.0
[output cut]

But beware—if you try and view the configuration and see
Todd#sh start
startup-config is not present

you have not saved your running-config to NVRAM, or you’ve deleted the backup configuration! Let me talk about just how you would do that now.

Deleting the Configuration and Reloading the Device
You can delete the startup-config file by using the erase startup-config command:
Todd#erase start
% Incomplete command.

First, notice that you can no longer use the shortcut commands for erasing the backup
configuration. This started in IOS 12.4 with the ISR routers.
Todd#erase startup-config
Erasing the nvram filesystem will remove all configuration files! Continue?
[confirm]
[OK]
Erase of nvram: complete
Todd#
*Mar 5 01:59:45.206: %SYS-7-NV_BLOCK_INIT: Initialized the geometry of nvram
Todd#reload
Proceed with reload? [confirm]

Now if you reload or power the router down after using the erase startup-config command, you’ll be offered setup mode because there’s no configuration saved in NVRAM. You
can press Ctrl+C to exit setup mode at any time, but the reload command can only be used
from privileged mode.

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At this point, you shouldn’t use setup mode to configure your router. So just say no to
setup mode, because it’s there to help people who don’t know how to use the cash line
interface (CLI), and this no longer applies to you. Be strong—you can do it!

Verifying Your Configuration
Obviously, show running-config would be the best way to verify your configuration and
show startup-config would be the best way to verify the configuration that’ll be used the
next time the router is reloaded—right?
Well, once you take a look at the running-config, if all appears well, you can verify
your configuration with utilities like Ping and Telnet. Ping is a program that uses ICMP
echo requests and replies, which we covered in Chapter 3, “TCP/IP.” For review, Ping
sends a packet to a remote host, and if that host responds, you know that it’s alive. But
you don’t know if it’s alive and also well; just because you can ping a Microsoft server
does not mean you can log in! Even so, Ping is an awesome starting point for troubleshooting an internetwork.
Did you know that you can ping with different protocols? You can, and you can test this
by typing ping ? at either the router user-mode or privileged-mode prompt:
Todd#ping ?
WORD Ping destination address or hostname
clns CLNS echo
ip
IP echo
ipv6 IPv6 echo
tag
Tag encapsulated IP echo


If you want to find a neighbor’s Network layer address, either you go straight to the
router or switch itself or you can type show cdp entry * protocol to get the Network
layer addresses you need for pinging.
You can also use an extended ping to change the default variables, as shown here:
Todd#ping
Protocol [ip]:
Target IP address: 10.1.1.1
Repeat count [5]:
% A decimal number between 1 and 2147483647.
Repeat count [5]: 5000
Datagram size [100]:
% A decimal number between 36 and 18024.
Datagram size [100]: 1500
Timeout in seconds [2]:

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Extended commands [n]: y
Source address or interface: FastEthernet 0/1
Source address or interface: Vlan 1
Type of service [0]:
Set DF bit in IP header? [no]:
Validate reply data? [no]:
Data pattern [0xABCD]:
Loose, Strict, Record, Timestamp, Verbose[none]:
Sweep range of sizes [n]:
Type escape sequence to abort.
Sending 5000, 1500-byte ICMP Echos to 10.1.1.1, timeout is 2 seconds:
Packet sent with a source address of 10.10.10.1

Notice that by using the question mark, I was able to determine that extended ping
allows you to set the repeat count higher than the default of 5 and the datagram size larger.
This raises the MTU and allows for a more accurate testing of throughput. The source
interface is one last important piece of information I’ll pull out of the output. You can
choose which interface the ping is sourced from, which is really helpful in certain diagnostic situations. Using my switch to display the extended ping capabilities, I had to use my
only routed port, which is named VLAN 1, by default.
Cisco Discovery Protocol (CDP) is covered in Chapter 7.

Traceroute uses ICMP with IP time to live (TTL) time-outs to track the path a given
packet takes through an internetwork. This is in contrast to Ping, which just finds the host
and responds. Traceroute can also be used with multiple protocols. Check out this output:
Todd#traceroute ?
WORD
Trace route to destination address or hostname
aaa
Define trace options for AAA events/actions/errors
appletalk AppleTalk Trace
clns
ISO CLNS Trace
ip
IP Trace
ipv6
IPv6 Trace
ipx
IPX Trace
mac
Trace Layer2 path between 2 endpoints
oldvines
Vines Trace (Cisco)
vines
Vines Trace (Banyan)


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Telnet, FTP, and HTTP are really the best tools because they use IP at the Network layer
and TCP at the Transport layer to create a session with a remote host. If you can telnet, ftp,
or http into a device, you know that your IP connectivity just has to be solid!
Todd#telnet ?
WORD IP address or hostname of a remote system


From the switch or router prompt, you just type a hostname or IP address and it will
assume you want to telnet—you don’t need to type the actual command, telnet.
Coming up, I’ll show you how to verify the interface statistics.

Verifying with the show interface Command
Another way to verify your configuration is by typing show interface commands, the first
of which is the show interface ? command. Doing this will reveal all the available interfaces to verify and configure.
The show interfaces command, with an s, displays the configurable
parameters and statistics of all interfaces on a router.

This command comes in really handy when you’re verifying and troubleshooting router
and network issues.
The following output is from my freshly erased and rebooted 2811 router:
Router#sh int ?
Async
BVI
CDMA-Ix
CTunnel
Dialer
FastEthernet
Loopback
MFR
Multilink
Null
Port-channel
Serial
Tunnel
Vif
Virtual-PPP
Virtual-Template
Virtual-TokenRing

Async interface
Bridge-Group Virtual Interface
CDMA Ix interface
CTunnel interface
Dialer interface
FastEthernet IEEE 802.3
Loopback interface
Multilink Frame Relay bundle interface
Multilink-group interface
Null interface
Ethernet Channel of interfaces
Serial
Tunnel interface
PGM Multicast Host interface
Virtual PPP interface
Virtual Template interface
Virtual TokenRing

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crb
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irb
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pruning
rate-limit
stats
status
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trunk
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Show interface accounting
Show interface counters
Show interface routing/bridging info
Show interface dampening info
Show interface description
Show interface etherchannel information
Show interface routing/bridging info
Show interface MAC accounting info
Show interface MPLS experimental accounting info
Show interface precedence accounting info
Show interface trunk VTP pruning information
Show interface rate-limit info
Show interface packets & octets, in & out, by switching path
Show interface line status
Show interface summary
Show interface switching
Show interface switchport information
Show interface trunk information
Output modifiers

The only “real” physical interfaces are FastEthernet, Serial, and Async—the rest are all
logical interfaces or commands you can use to verify with.
The next command is show interface fastethernet 0/0. It reveals the hardware address,
logical address, and encapsulation method as well as statistics on collisions, as seen here:
Router#sh int f0/0
FastEthernet0/0 is up, line protocol is up
Hardware is MV96340 Ethernet, address is 001a.2f55.c9e8 (bia 001a.2f55.c9e8)
Internet address is 192.168.1.33/27
MTU 1500 bytes, BW 100000 Kbit, DLY 100 usec,
reliability 255/255, txload 1/255, rxload 1/255
Encapsulation ARPA, loopback not set
Keepalive set (10 sec)
Auto-duplex, Auto Speed, 100BaseTX/FX
ARP type: ARPA, ARP Timeout 04:00:00
Last input never, output 00:02:07, output hang never
Last clearing of “show interface” counters never
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
Queueing strategy: fifo
Output queue: 0/40 (size/max)

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5 minute input rate 0 bits/sec, 0 packets/sec
5 minute output rate 0 bits/sec, 0 packets/sec
0 packets input, 0 bytes
Received 0 broadcasts, 0 runts, 0 giants, 0 throttles
0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
0 watchdog
0 input packets with dribble condition detected
16 packets output, 960 bytes, 0 underruns
0 output errors, 0 collisions, 0 interface resets
0 babbles, 0 late collision, 0 deferred
0 lost carrier, 0 no carrier
0 output buffer failures, 0 output buffers swapped out
Router#

You probably guessed that we’re going to go over the important statistics from this output,
but first, just for fun, I’ve got to ask you, which subnet is FastEthernet 0/0 a member of and
what’s the broadcast address and valid host range?
I’m serious—you really have to be able to nail these things NASCAR-fast! Just in case you
didn’t, the address is 192.168.1.33/27. And I’ve gotta be honest—if you don’t know what a
/27 is at this point, you’ll need a miracle to pass the exam! That or you need to actually read
this book. (As a quick reminder, a /27 is 255.255.255.224.) The fourth octet is a block size of
32. The subnets are 0, 32, 64, etc.; the FastEthernet interface is in the 32 subnet; the broadcast address is 63; and the valid hosts are 33–62. All good now?
If you struggled with any of this, please save yourself from certain doom
and get yourself back into Chapter 4, “Easy Subnetting,” now! Read and
reread it until you’ve got it dialed in!

Okay—back to the output. The preceding interface is working and looks to be in good
shape. The show interfaces command will show you if you’re receiving errors on the interface, and it will also show you the maximum transmission unit (MTU). MTU is the maximum
packet size allowed to transmit on that interface, bandwidth (BW) is for use with routing protocols, and 255/255 means that reliability is perfect! The load is 1/255, meaning no load.
Continuing through the output, can you figure out the bandwidth of the interface? Well,
other than the easy giveaway of the interface being called a “FastEthernet” interface, we
can see that the bandwidth is 100000 Kbit, which is 100,000,000. Kbit means to add three
zeros, which is 100 Mbits per second, or FastEthernet. Gigabit would be 1000000 Kbits
per second.
Be sure you don’t miss the output errors and collisions, which show 0 in my output. If
these numbers are increasing, then you have some sort of Physical or Data Link layer issue.
Check your duplex! If you have one side as half-duplex and one at full-duplex, your interface
will work, albeit really slow and those numbers will be increasing fast!

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The most important statistic of the show interface command is the output of the line and
Data Link protocol status. If the output reveals that FastEthernet 0/0 is up and the line protocol is up, then the interface is up and running:
Router#sh int fa0/0
FastEthernet0/0 is up, line protocol is up

The first parameter refers to the Physical layer, and it’s up when it receives carrier detect.
The second parameter refers to the Data Link layer, and it looks for keepalives from the
connecting end. Keepalives are important because they’re used between devices to make
sure connectivity hasn’t been dropped.
Here’s an example of where your problem will often be found—on serial interfaces:
Router#sh int s0/0/0
Serial0/0 is up, line protocol is down

If you see that the line is up but the protocol is down, as displayed here, you’re experiencing a clocking (keepalive) or framing problem—possibly an encapsulation mismatch. Check
the keepalives on both ends to make sure they match. Make sure that the clock rate is set, if
needed, and that the encapsulation type is equal on both ends. The preceding output tells us
that there’s a Data Link layer problem.
If you discover that both the line interface and the protocol are down, it’s a cable or
interface problem. The following output would indicate a Physical layer problem:
Router#sh int s0/0/0
Serial0/0 is down, line protocol is down

As you’ll see next, if one end is administratively shut down, the remote end would
present as down and down:
Router#sh int s0/0/0
Serial0/0 is administratively down, line protocol is down

To enable the interface, use the command no shutdown from interface configuration mode.
The next show interface serial 0/0/0 command demonstrates the serial line and
the maximum transmission unit (MTU)—1,500 bytes by default. It also shows the default
bandwidth (BW) on all Cisco serial links, which is 1.544 Kbps. This is used to determine
the bandwidth of the line for routing protocols like EIGRP and OSPF. Another important
configuration to notice is the keepalive, which is 10 seconds by default. Each router sends
a keepalive message to its neighbor every 10 seconds, and if both routers aren’t configured
for the same keepalive time, it won’t work! Check out this output:
Router#sh int s0/0/0
Serial0/0 is up, line protocol is up
Hardware is HD64570
MTU 1500 bytes, BW 1544 Kbit, DLY 20000 usec,
reliability 255/255, txload 1/255, rxload 1/255

Viewing, Saving, and Erasing Configurations

Encapsulation HDLC, loopback not set, keepalive set
(10 sec)
Last input never, output never, output hang never
Last clearing of “show interface” counters never
Queueing strategy: fifo
Output queue 0/40, 0 drops; input queue 0/75, 0 drops
5 minute input rate 0 bits/sec, 0 packets/sec
5 minute output rate 0 bits/sec, 0 packets/sec
0 packets input, 0 bytes, 0 no buffer
Received 0 broadcasts, 0 runts, 0 giants, 0 throttles
0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored,
0 abort
0 packets output, 0 bytes, 0 underruns
0 output errors, 0 collisions, 16 interface resets
0 output buffer failures, 0 output buffers swapped out
0 carrier transitions
DCD=down DSR=down DTR=down RTS=down CTS=down

You can clear the counters on the interface by typing the command clear counters:
Router#clear counters ?
Async
Async interface
BVI
Bridge-Group Virtual Interface
CTunnel
CTunnel interface
Dialer
Dialer interface
FastEthernet
FastEthernet IEEE 802.3
Group-Async
Async Group interface
Line
Terminal line
Loopback
Loopback interface
MFR
Multilink Frame Relay bundle interface
Multilink
Multilink-group interface
Null
Null interface
Serial
Serial
Tunnel
Tunnel interface
Vif
PGM Multicast Host interface
Virtual-Template
Virtual Template interface
Virtual-TokenRing Virtual TokenRing


Router#clear counters s0/0/0
Clear “show interface” counters on this interface
[confirm][enter]

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Router#
00:17:35: %CLEAR-5-COUNTERS: Clear counter on interface
Serial0/0/0 by console
Router#

Troubleshooting with the show interfaces command
Let’s take a look at the output of the show interfaces command one more time before
I move on. There are some important statistics in this output that are important for the
Cisco objectives.
275496 packets input, 35226811 bytes, 0 no buffer
Received 69748 broadcasts (58822 multicasts)
0 runts, 0 giants, 0 throttles
0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
0 watchdog, 58822 multicast, 0 pause input
0 input packets with dribble condition detected
2392529 packets output, 337933522 bytes, 0 underruns
0 output errors, 0 collisions, 1 interface resets
0 babbles, 0 late collision, 0 deferred
0 lost carrier, 0 no carrier, 0 PAUSE output
0 output buffer failures, 0 output buffers swapped out

Finding where to start when troubleshooting an interface can be the difficult part, but
certainly we’ll look for the number of input errors and CRCs right away. Typically we’d
see those statistics increase with a duplex error, but it could be another Physical layer issue
such as the cable might be receiving excessive interference or the network interface cards
might have a failure. Typically you can tell if it is interference when the CRC and input
errors output grow but the collision counters do not.
Let’s take a look at some of the output:
No buffer This isn’t a number you want to see incrementing. This means you don’t have
any buffer room left for incoming packets. Any packets received once the buffers are full are
discarded. You can see how many packets are dropped with the ignored output.
Ignored If the packet buffers are full, packets will be dropped. You see this increment along
with the no buffer output. Typically if the no buffer and ignored outputs are incrementing,
you have some sort of broadcast storm on your LAN. This can be caused by a bad NIC or
even a bad network design.
Runts Frames that did not meet the minimum frame size requirement of 64 bytes. Typically
caused by collisions.
Giants Frames received that are larger than 1518 bytes

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Input Errors This is the total of many counters: runts, giants, no buffer, CRC, frame,
overrun, and ignored counts.
CRC At the end of each frame is a Frame Check Sequence (FCS) field that holds the answer
to a cyclic redundancy check (CRC). If the receiving host’s answer to the CRC does not match
the sending host’s answer, then a CRC error will occur.
Frame This output increments when frames received are of an illegal format, or not
complete, which is typically incremented when a collision occurs.
Packets Output

Total number of packets (frames) forwarded out to the interface.

Output Errors Total number of packets (frames) that the switch port tried to transmit but
for which some problem occurred.
Collisions When transmitting a frame in half-duplex, the NIC listens on the receiving
pair of the cable for another signal. If a signal is transmitted from another host, a collision
has occurred. This output should not increment if you are running full-duplex.
Late Collisions If all Ethernet specifications are followed during the cable install, all
collisions should occur by the 64th byte of the frame. If a collision occurs after 64 bytes,
the late collisions counter increments. This counter will increment on a duplex mismatched interface, or if cable length exceeds specifications.

Verifying with the show ip interface Command
The show ip interface command will provide you with information regarding the layer 3
configurations of a router’s interfaces:
Router#sh ip interface
FastEthernet0/0 is up, line protocol is up
Internet address is 1.1.1.1/24
Broadcast address is 255.255.255.255
Address determined by setup command
MTU is 1500 bytes
Helper address is not set
Directed broadcast forwarding is disabled
Outgoing access list is not set
Inbound access list is not set
Proxy ARP is enabled
Security level is default
Split horizon is enabled
[output cut]

The status of the interface, the IP address and mask, information on whether an access
list is set on the interface, and basic IP information are all included in this output.

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Using the show ip interface brief Command
The show ip interface brief command is probably one of the best commands that you
can ever use on a Cisco router. This command provides a quick overview of the router’s
interfaces, including the logical address and status:
Router#sh ip int brief
Interface
IP-Address
FastEthernet0/0
unassigned
FastEthernet0/1
unassigned
Serial0/0/0
unassigned
Serial0/0/1
unassigned
Serial0/1/0
unassigned
Serial0/2/0
unassigned

OK? Method Status Protocol
YES unset up
up
YES unset up
up
YES unset up
down
YES unset administratively down down
YES unset administratively down down
YES unset administratively down down

Remember, administratively down means that you need to type no shutdown in order to
enable the interface. Notice that Serial0/0/0 is up/down, which means that the Physical layer
is good and carrier detect is sensed but no keepalives are being received from the remote
end. In a nonproduction network, like the one I am working with, this tells us the clock rate
hasn’t been set.

Verifying with the show protocols Command
The show protocols command is also a really helpful command that you’d use in order to
quickly see the status of layers 1 and 2 of each interface as well as the IP addresses used.
Here’s a look at one of my production routers:
Router#sh protocols
Global values:
Internet Protocol routing is enabled
Ethernet0/0 is administratively down, line protocol is down
Serial0/0 is up, line protocol is up
Internet address is 100.30.31.5/24
Serial0/1 is administratively down, line protocol is down
Serial0/2 is up, line protocol is up
Internet address is 100.50.31.2/24
Loopback0 is up, line protocol is up
Internet address is 100.20.31.1/24

The show ip interface brief and show protocols command provides the layer 1 and layer 2
statistics of an interface as well as the IP addresses. The next command, show controllers, only
provides layer 1 information. Let’s take a look.

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Using the show controllers Command
The show controllers command displays information about the physical interface itself.
It’ll also give you the type of serial cable plugged into a serial port. Usually, this will only
be a DTE cable that plugs into a type of data service unit (DSU).
Router#sh controllers serial 0/0
HD unit 0, idb = 0x1229E4, driver structure at 0x127E70
buffer size 1524 HD unit 0, V.35 DTE cable
Router#sh controllers serial 0/1
HD unit 1, idb = 0x12C174, driver structure at 0x131600
buffer size 1524 HD unit 1, V.35 DCE cable

Notice that serial 0/0 has a DTE cable, whereas the serial 0/1 connection has a DCE
cable. Serial 0/1 would have to provide clocking with the clock rate command. Serial 0/0
would get its clocking from the DSU.
Let’s look at this command again. In Figure 6.5, see the DTE/DCE cable between the
two routers? Know that you will not see this in production networks!
F ig u re 6 . 5 Where do you configure clocking? Use the show controllers
command on each router’s serial interface to find out.
R1

R2
DTE

DCE

Router R1 has a DTE connection, which is typically the default for all Cisco routers.
Routers R1 and R2 can’t communicate. Check out the output of the show controllers
s0/0 command here:
R1#sh controllers serial 0/0
HD unit 0, idb = 0x1229E4, driver structure at 0x127E70
buffer size 1524 HD unit 0, V.35 DCE cable

The show controllers s0/0 command reveals that the interface is a V.35 DCE cable.
This means that R1 needs to provide clocking of the line to router R2. Basically, the interface has the wrong label on the cable on the R1 router’s serial interface. But if you add
clocking on the R1 router’s serial interface, the network should come right up.
Let’s check out another issue in Figure 6.6 that you can solve by using the show
controllers command. Again, routers R1 and R2 can’t communicate.

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F ig u re 6 . 6 By looking at R1, the show controllers command reveals that R1 and
R2 can’t communicate.
R1

R2
S0/0

S0/0

Here’s the output of R1’s show controllers s0/0 command and show ip
interface s0/0:
R1#sh controllers s0/0
HD unit 0, idb = 0x1229E4, driver structure at 0x127E70
buffer size 1524 HD unit 0,
DTE V.35 clocks stopped
cpb = 0xE2, eda = 0x4140, cda = 0x4000

R1#sh ip interface s0/0
Serial0/0 is up, line protocol is down
Internet address is 192.168.10.2/24
Broadcast address is 255.255.255.255

If you use the show controllers command and the show ip interface command, you’ll
see that router R1 isn’t receiving the clocking of the line. This network is a nonproduction
network, so no CSU/DSU is connected to provide clocking for it. This means the DCE end of
the cable will be providing the clock rate—in this case, the R2 router. The show ip interface
indicates that the interface is up but the protocol is down, which means that no keepalives are
being received from the far end. In this example, the likely culprit is the result of bad cable, or
simply the lack of clocking.

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Summary
This was a fun chapter! I showed you a lot about the Cisco IOS, and I really hope you gained
a lot of insight into the Cisco router world. I started off by explaining the Cisco Internetwork
Operating System (IOS) and how you can use the IOS to run and configure Cisco routers. You
learned how to bring a router up and what setup mode does. Oh, and by the way, since you
can now basically configure Cisco routers, you should never use setup mode, right?
After I discussed how to connect to a router with a console and LAN connection, I
covered the Cisco help features and how to use the CLI to find commands and command
parameters. In addition, I discussed some basic show commands to help you verify your
configurations.
Administrative functions on a router help you administer your network and verify
that you are configuring the correct device. Setting router passwords is one of the most

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important configurations you can perform on your routers. I showed you the five passwords
you must set, plus I introduced you to the hostname, interface description, and banners as
tools to help you administer your router.
Well, that concludes your introduction to the Cisco IOS. And, as usual, it’s super-important
for you to have the basics that we went over in this chapter down rock-solid before you move
on to the following chapters!

Exam Essentials
Describe the responsibilities of the IOS. The Cisco router IOS software is responsible
for network protocols and providing supporting functions, connecting high-speed traffic
between devices, adding security to control access and preventing unauthorized network
use, providing scalability for ease of network growth and redundancy, and supplying network reliability for connecting to network resources.
List the options available to connect to a Cisco device for management purposes. The
three options available are the console port, auxiliary port, and in-band communication,
such as Telnet, SSH and HTTP. Don’t forget, a Telnet connection is not possible until an IP
address has been configured and a Telnet password has been configured.
Understand the boot sequence of a router. When you first bring up a Cisco router, it will
run a power-on self-test (POST), and if that passes, it will look for and load the Cisco IOS
from flash memory, if a file is present. The IOS then proceeds to load and looks for a valid
configuration in NVRAM called the startup-config. If no file is present in NVRAM, the
router will go into setup mode.
Describe the use of setup mode. Setup mode is automatically started if a router boots and
no startup-config is in NVRAM. You can also bring up setup mode by typing setup from
privileged mode. Setup provides a minimum amount of configuration in an easy format for
someone who does not understand how to configure a Cisco router from the command line.
Differentiate user, privileged, and global configuration modes, both visually and from a command capabilities perspective. User mode, indicated by the routername> prompt, provides
a command-line interface with very few available commands by default. User mode does not
allow the configuration to be viewed or changed. Privileged mode, indicated by the routername#
prompt, allows a user to both view and change the configuration of a router. You can enter privileged mode by typing the command enable and entering the enable password or enable secret
password, if set. Global configuration mode, indicated by the routername(config)# prompt,
allows configuration changes to be made that apply to the entire router (as opposed to a configuration change that might affect only one interface, for example).
Recognize additional prompts available in other modes and describe their use. Additional
modes are reached via the global configuration prompt, routername(config)#, and
their prompts include interface, router(config-if)#, for making interface settings; line

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configuration mode, router(config-line)#, used to set passwords and make other settings
to various connection methods; and routing protocol modes for various routing protocols,
router(config-router)#, used to enable and configure routing protocols.
Access and utilize editing and help features. Make use of typing a question mark at the end
of commands for help in using the commands. Additionally, understand how to filter command help with the same question mark and letters. Use the command history to retrieve
commands previously utilized without retyping. Understand the meaning of the caret when
an incorrect command is rejected. Finally, identify useful hot key combinations.
Identify the information provided by the show version command. The show version
command will provide basic configuration for the system hardware as well as the software
version, the names and sources of configuration files, the configuration register setting,
and the boot images.
Set the hostname of a router.
as follows:

The command sequence to set the hostname of a router is

enable
config t
hostname Todd

Differentiate the enable password and enable secret password. Both of these passwords
are used to gain access into privileged mode. However, the enable secret password is newer
and is always encrypted by default. Also, if you set the enable password and then set the
enable secret, only the enable secret will be used.
Describe the configuration and use of banners. Banners provide information to users
accessing the device and can be displayed at various login prompts. They are configured
with the banner command and a keyword describing the specific type of banner.
Set the enable secret on a router. To set the enable secret, you use the global config command enable secret. Do not use enable secret password password or you will set your
password to password password. Here is an example:
enable
config t
enable secret todd

Set the console password on a router.
sequence:
enable
config t
line console 0
password todd
login

To set the console password, use the following

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Set the Telnet password on a router. To set the Telnet password, the sequence is as follows:
enable
config t
line vty 0 4
password todd
login

Describe the advantages of using Secure Shell and list its requirements. Secure Shell (SSH)
uses encrypted keys to send data so that usernames and passwords are not sent in the clear.
It requires that a hostname and domain name be configured and that encryption keys be
generated.
Describe the process of preparing an interface for use. To use an interface, you must
configure it with an IP address and subnet mask in the same subnet of the hosts that will
be connecting to the switch that is connected to that interface. It also must be enabled
with the no shutdown command. A serial interface that is connected back to back with
another router serial interface must also be configured with a clock rate on the DCE end
of the serial cable.
Understand how to troubleshoot a serial link problem. If you type show interface serial
0/0 and see down, line protocol is down, this will be considered a Physical layer problem. If
you see it as up, line protocol is down, then you have a Data Link layer problem.
Understand how to verify your router with the show interfaces command. If you type
show interfaces, you can view the statistics for the interfaces on the router, verify whether
the interfaces are shut down, and see the IP address of each interface.
Describe how to view, edit, delete, and save a configuration. The show running-config
command is used to view the current configuration being used by the router. The show
startup-config command displays the last configuration that was saved and is the one that
will be used at next startup. The copy running-config startup-config command is used
to save changes made to the running configuration in NVRAM. The erase startup-config
command deletes the saved configuration and will result in the invocation of the setup menu
when the router is rebooted because there will be no configuration present.

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Written Lab 6
The answers to this lab can be found in Appendix A, “Answers to Written Labs.”
Write out the command or commands for the following questions:
1. What command is used to set a serial interface to provide clocking to another router at

1000 Kb?
2. If you telnet into a switch and get the response connection refused, password not
set, what commands would you execute on the destination device to stop receiving this

message and not be prompted for a password?
3. If you type show int fastethernet 0/1 and notice the port is administratively down,

what commands would you execute to enable the interface?
4. If you wanted to delete the configuration stored in NVRAM, what command(s) would

you type?
5. If you wanted to set the user-mode password to todd for the console port, what

command(s) would you type?
6. If you wanted to set the enable secret password to cisco, what command(s) would you

type?
7. If you wanted to determine if serial interface 0/2 on your router should provide clock-

ing, what command would you use?
8. What command would you use to see the terminal history size?
9. You want to reinitialize the switch and totally replace the running-config with the cur-

rent startup-config. What command will you use?
10. How would you set the name of a switch to Sales?

Hands-on Labs
In this section, you will perform commands on a Cisco switch (or you can use a router) that
will help you understand what you learned in this chapter.
You’ll need at least one Cisco device—two would be better, three would be outstanding.
The hands-on labs in this section are included for use with real Cisco routers, but all of these
labs work with the LammleSim IOS Version or Cisco Packet Tracer router simulator. Last, for
the Cisco exam it doesn’t matter what model of switch or router you use with these labs, as
long as you’re running IOS 12.2 or newer. Yes, I know the objectives are 15 code, but that is
not important for any of these labs.

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It is assumed that the device you’re going to use has no current configuration present. If
necessary, erase any existing configuration with Hands-on Lab 6.1; otherwise, proceed to
Hands-on Lab 6.2:
Lab 6.1: Erasing an Existing Configuration
Lab 6.2: Exploring User, Privileged, and Configuration Modes
Lab 6.3: Using the Help and Editing Features
Lab 6.4: Saving a Configuration
Lab 6.5: Setting Passwords
Lab 6.6: Setting the Hostname, Descriptions, IP Address, and Clock Rate

Hands-on Lab 6.1: Erasing an Existing Configuration
The following lab may require the knowledge of a username and password to enter privileged mode. If the router has a configuration with an unknown username and password for
privileged mode, this procedure will not be possible. It is possible to erase a configuration
without a privileged mode password, but the exact steps depend on the model and will not
be covered until Chapter 7.
1. Start the switch up and when prompted, press Enter.
2. At the Switch> prompt, type enable.
3. If prompted, enter the username and press Enter. Then enter the correct password and

press Enter.
4. At the privileged mode prompt, type erase startup-config.
5. At the privileged mode prompt, type reload, and when prompted to save the configuration, type n for no.

Hands-on Lab 6.2: Exploring User, Privileged, and
Configuration Modes
In the following lab, you’ll explore user, privileged, and configuration modes:
1. Plug the switch in, or turn the router on. If you just erased the configuration as in

Hands-on Lab 6.1, when prompted to continue with the configuration dialog, enter n
for no and press Enter. When prompted, press Enter to connect to your router. This
will put you into user mode.
2. At the Switch> prompt, type a question mark (?).
3. Notice the –more– at the bottom of the screen.
4. Press the Enter key to view the commands line by line. Press the spacebar to view the
commands a full screen at a time. You can type q at any time to quit.

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5. Type enable or en and press Enter. This will put you into privileged mode where you

can change and view the router configuration.
6. At the Switch# prompt, type a question mark (?). Notice how many options are avail-

able to you in privileged mode.
7. Type q to quit.
8. Type config and press Enter.
9. When prompted for a method, press Enter to configure your router using your terminal

(which is the default).
10. At the Switch(config)# prompt, type a question mark (?), then q to quit, or press the

spacebar to view the commands.
11. Type interface f0/1 or int f0/1 (or even int gig0/1) and press Enter. This will

allow you to configure interface FastEthernet 0/1 or Gigabit 0/1.
12. At the Switch(config-if)# prompt, type a question mark (?).
13. If using a router, type int s0/0, interface s0/0 or even interface s0/0/0 and press

Enter. This will allow you to configure interface serial 0/0. Notice that you can go
from interface to interface easily.
14. Type encapsulation ?.
15. Type exit. Notice how this brings you back one level.
16. Press Ctrl+Z. Notice how this brings you out of configuration mode and places you

back into privileged mode.
17. Type disable. This will put you into user mode.
18. Type exit, which will log you out of the router or switch.

Hands-on Lab 6.3: Using the Help and Editing Features
This lab will provide hands-on experience with Cisco’s help and editing features.
1. Log into your device and go to privileged mode by typing en or enable.
2. Type a question mark (?).
3. Type cl? and then press Enter. Notice that you can see all the commands that start

with cl.
4. Type clock ? and press Enter.

Notice the difference between steps 3 and 4. Step 3 has you type letters
with no space and a question mark, which will give you all the commands
that start with cl. Step 4 has you type a command, space, and question
mark. By doing this, you will see the next available parameter.

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5. Set the clock by typing clock ? and, following the help screens, setting the time and

date. The following steps walk you through setting the date and time:
6. Type clock ?.
7. Type clock set ?.
8. Type clock set 10:30:30 ?.
9. Type clock set 10:30:30 14 May ?.
10. Type clock set 10:30:30 14 May 2011.
11. Press Enter.
12. Type show clock to see the time and date.
13. From privileged mode, type show access-list 10. Don’t press Enter.
14. Press Ctrl+A. This takes you to the beginning of the line.
15. Press Ctrl+E. This should take you back to the end of the line.
16. The Ctrl+A takes your cursor back to the beginning of the line, and then the Ctrl+F

moves your cursor forward one character.
17. Press Ctrl+B, which will move you back one character.
18. Press Enter, then press Ctrl+P. This will repeat the last command.
19. Press the up arrow key on your keyboard. This will also repeat the last command.
20. Type sh history. This shows you the last 10 commands entered.
21. Type terminal history size ?. This changes the history entry size. The ? is the num-

ber of allowed lines.
22. Type show terminal to gather terminal statistics and history size.
23. Type terminal no editing. This turns off advanced editing. Repeat steps 14 through
18 to see that the shortcut editing keys have no effect until you type terminal editing.
24. Type terminal editing and press Enter to re-enable advanced editing.
25. Type sh run, then press your Tab key. This will finish typing the command for you.
26. Type sh start, then press your Tab key. This will finish typing the command for you.

Hands-on Lab 6.4: Saving a Configuration
In this lab, you will get hands-on experience saving a configuration:
1. Log into your device and go into privileged mode by typing en or enable, then

press Enter.
2. To see the configuration stored in NVRAM, type sh start and press Tab and Enter,
or type show startup-config and press Enter. However, if no configuration has been

saved, you will get an error message.

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3. To save a configuration to NVRAM, which is known as startup-config, you can do

one of the following:
uu

Type copy run start and press Enter.

uu

Type copy running, press Tab, type start, press Tab, and press Enter.

uu

Type copy running-config startup-config and press Enter.

4. Type sh start, press Tab, then press Enter.
5. Type sh run, press Tab, then press Enter.
6. Type erase startup-config, press Tab, then press Enter.
7. Type sh start, press Tab, then press Enter. The router will either tell you that

NVRAM is not present or display some other type of message, depending on the IOS
and hardware.
8. Type reload, then press Enter. Acknowledge the reload by pressing Enter. Wait for the

device to reload.
9. Say no to entering setup mode, or just press Ctrl+C.

Hands-on Lab 6.5: Setting Passwords
This hands-on lab will have you set your passwords.
1. Log into the router and go into privileged mode by typing en or enable.
2. Type config t and press Enter.
3. Type enable ?.
4. Set your enable secret password by typing enable secret password (the third word

should be your own personalized password) and pressing Enter. Do not add the parameter password after the parameter secret (this would make your password the word
password). An example would be enable secret todd.
5. Now let’s see what happens when you log all the way out of the router and then log
in. Log out by pressing Ctrl+Z, and then type exit and press Enter. Go to privileged

mode. Before you are allowed to enter privileged mode, you will be asked for a password. If you successfully enter the secret password, you can proceed.
6. Remove the secret password. Go to privileged mode, type config t, and press Enter.
Type no enable secret and press Enter. Log out and then log back in again; now you

should not be asked for a password.
7. One more password used to enter privileged mode is called the enable password. It is

an older, less secure password and is not used if an enable secret password is set. Here
is an example of how to set it:
config t
enable password todd1

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8. Notice that the enable secret and enable passwords are different. They should never be

set the same. Actually, you should never use the enable password, only enable secret.
9. Type config t to be at the right level to set your console and auxiliary passwords, then
type line ?.
10. Notice that the parameters for the line commands are auxiliary, vty, and console.

You will set all three if you’re on a router; if you’re on a switch, only the console and
VTY lines are available.
11. To set the Telnet or VTY password, type line vty 0 4 and then press Enter. The 0 4

is the range of the five available virtual lines used to connect with Telnet. If you have
an enterprise IOS, the number of lines may vary. Use the question mark to determine
the last line number available on your router.
12. The next command is used to set the authentication on or off. Type login and press

Enter to prompt for a user-mode password when telnetting into the device. You will
not be able to telnet into a Cisco device if the password is not set.
You can use the no login command to disable the user-mode password
prompt when using Telnet. Do not do this in production!

13. One more command you need to set for your VTY password is password. Type password
password to set the password. (password is your password.)
14. Here is an example of how to set the VTY password:
config t
line vty 0 4
password todd
login

15. Set your auxiliary password by first typing line auxiliary 0 or line aux 0 (if you

are using a router).
16. Type login.
17. Type password password.
18. Set your console password by first typing line console 0 or line con 0.
19. Type login.
20. Type password password. Here is an example of the last two command sequences:
config t
line con 0
password todd1
login
line aux 0

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password todd
login

21. You can add the Exec-timeout 0 0 command to the console 0 line. This will stop the

console from timing out and logging you out. The command sequence will now look
like this:
config t
line con 0
password todd2
login
exec-timeout 0 0

22. Set the console prompt to not overwrite the command you’re typing with console
messages by using the command logging synchronous.
config t
line con 0
logging synchronous

Hands-on Lab 6.6: Setting the Hostname, Descriptions,
IP Address, and Clock Rate
This lab will have you set your administrative functions on each device.
1. Log into the switch or router and go into privileged mode by typing en or enable. If

required, enter a username and password.
2. Set your hostname by using the hostname command. Notice that it is one word. Here

is an example of setting your hostname on your router, but the switch uses the exact
same command:
Router#config t
Router(config)#hostname RouterA
RouterA(config)#

Notice that the hostname of the router changed in the prompt as soon as you
pressed Enter.
3. Set a banner that the network administrators will see by using the banner command,

as shown in the following steps.
4. Type config t, then banner ?.
5. Notice that you can set at least four different banners. For this lab we are only inter-

ested in the login and message of the day (MOTD) banners.

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6. Set your MOTD banner, which will be displayed when a console, auxiliary, or Telnet

connection is made to the router, by typing this:
config t
banner motd #
This is an motd banner
#

7. The preceding example used a # sign as a delimiting character. This tells the router when

the message is done. You cannot use the delimiting character in the message itself.
8. You can remove the MOTD banner by typing the following command:
config t
no banner motd

9. Set the login banner by typing this:
config t
banner login #
This is a login banner
#

10. The login banner will display immediately after the MOTD but before the user-mode

password prompt. Remember that you set your user-mode passwords by setting the
console, auxiliary, and VTY line passwords.
11. You can remove the login banner by typing this:
config t
no banner login

12. You can add an IP address to an interface with the ip address command if you are using

a router. You need to get into interface configuration mode first; here is an example of
how you do that:
config t
int f0/1
ip address 1.1.1.1 255.255.0.0
no shutdown

Notice that the IP address (1.1.1.1) and subnet mask (255.255.0.0) are configured on
one line. The no shutdown (or no shut for short) command is used to enable the interface. All interfaces are shut down by default on a router. If you are on a layer 2 switch,
you can set an IP address only on the VLAN 1 interface.

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13. You can add identification to an interface by using the description command. This is

useful for adding information about the connection. Here is an example:
config t
int f0/1
ip address 2.2.2.1 255.255.0.0
no shut
description LAN link to Finance

14. You can add the bandwidth of a serial link as well as the clock rate when simulating a

DCE WAN link on a router. Here is an example:
config t
int s0/0
bandwidth 1000
clock rate 1000000

Review Questions

Review Questions
The following questions are designed to test your understanding of this
chapter’s material. For more information on how to get additional questions, please see this book’s introduction.

The answers to these questions can be found in Appendix B, “Answers to Chapter
Review Questions.”
1. You type show interfaces fa0/1 and get this output:
275496 packets input, 35226811 bytes, 0 no buffer
Received 69748 broadcasts (58822 multicasts)
0 runts, 0 giants, 0 throttles
111395 input errors, 511987 CRC, 0 frame, 0 overrun, 0 ignored
0 watchdog, 58822 multicast, 0 pause input
0 input packets with dribble condition detected
2392529 packets output, 337933522 bytes, 0 underruns
0 output errors, 0 collisions, 1 interface resets
0 babbles, 0 late collision, 0 deferred
0 lost carrier, 0 no carrier, 0 PAUSE output
0 output buffer failures, 0 output buffers swapped out

		 What could the problem possibly be with this interface?
A. Speed mismatch on directly connected interfaces
B. Collisions causing CRC errors
C. Frames received are too large
D. Interference on the Ethernet cable
2. The output of the show running-config command comes from ___________.
A. NVRAM
B. Flash
C. RAM
D. Firmware

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3. Which two of the following commands are required when configuring SSH on your

router? (Choose two.)
A. enable secret password
B. exec-timeout 0 0
C. ip domain-name name
D. username name password password
E. ip ssh version 2
4. Which command will show you whether a DTE or a DCE cable is plugged into serial

0/0 on your router’s WAN port?
A. sh int s0/0
B. sh int serial 0/0
C. show controllers s 0/0
D. show serial 0/0 controllers
5. In the work area, drag the router term to its definition on the right.
Mode

Definition

User EXEC mode

Commands that affect the entire system

Privileged EXEC mode

Commands that affect interfaces/processes only

Global configuration mode

Interactive configuration dialog

Specific configuration modes

Provides access to all other router commands

Setup mode

Limited to basic monitoring commands

6. Using the given output, what type of interface is f0/0?
[output cut]
Hardware is MV96340 Ethernet, address is 001a.2f55.c9e8 (bia 001a.2f55.c9e8)
Internet address is 192.168.1.33/27
MTU 1500 bytes, BW 100000 Kbit, DLY 100 usec,
reliability 255/255, txload 1/255, rxload 1/255

A. 10 MB
B. 100 MB
C. 1000 MB
D. 1000 MB

Review Questions

7. Which of the following commands will configure all the default VTY ports on a

switch?
A. Switch#line vty 0 4
B. Switch(config)#line vty 0 4
C. Switch(config-if)#line console 0
D. Switch(config)#line vty all
8. Which of the following commands sets the privileged mode password to Cisco and

encrypts the password?
A. enable secret password Cisco
B. enable secret cisco
C. enable secret Cisco
D. enable password Cisco
9. If you wanted administrators to see a message when logging into the switch, which

command would you use?
A. message banner motd
B. banner message motd
C. banner motd
D. message motd
10. Which of the following prompts indicates that the switch is currently in privileged

mode?
A. Switch(config)#
B. Switch>
C. Switch#
D. Switch(config-if)
11. What command do you type to save the configuration stored in RAM to NVRAM?
A. Switch(config)#copy current to starting
B. Switch#copy starting to running
C. Switch(config)#copy running-config startup-config
D. Switch#copy run start

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12. You try to telnet into SF from router Corp and receive this message:
Corp#telnet SF
Trying SF (10.0.0.1)…Open

Password required, but none set
[Connection to SF closed by foreign host]
Corp#

Which of the following sequences will address this problem correctly?
A. Corp(config)#line console 0
Corp (config-line)#password password
Corp (config-line)#login
B. SF (config)#line console 0
SF(config-line)#enable secret password
SF(config-line)#login
C. Corp(config)#line vty 0 4
Corp (config-line)#password password
Corp (config-line)#login
D. SF (config)#line vty 0 4
SF(config-line)#password password
SF(config-line)#login
13. Which command will delete the contents of NVRAM on a switch?
A. delete NVRAM
B. delete startup-config
C. erase flash
D. erase startup-config
E. erase start
14. What is the problem with an interface if you type show interface g0/1 and receive

the following message?
Gigabit 0/1 is administratively down, line protocol is down

A. The keepalives are different times.
B. The administrator has the interface shut down.
C. The administrator is pinging from the interface.
D. No cable is attached.

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15. Which of the following commands displays the configurable parameters and statistics

of all interfaces on a switch?
A. show running-config
B. show startup-config
C. show interfaces
D. show versions
16. If you delete the contents of NVRAM and reboot the switch, what mode will you be in?
A. Privileged mode
B. Global mode
C. Setup mode
D. NVRAM loaded mode
17. You type the following command into the switch and receive the following output:
Switch#show fastethernet 0/1
^
% Invalid input detected at ‘^’ marker.

Why was this error message displayed?
A. You need to be in privileged mode.
B. You cannot have a space between fastethernet and 0/1.
C. The switch does not have a Fastethernet 0/1 interface.
D. Part of the command is missing.
18. You type Switch#sh r and receive a % ambiguous command error. Why did you receive

this message?
A. The command requires additional options or parameters.
B. There is more than one show command that starts with the letter r.
C. There is no show command that starts with r.
D. The command is being executed from the wrong mode.
19. Which of the following commands will display the current IP addressing and the

layer 1 and 2 status of an interface? (Choose two.)
A. show version
B. show interfaces
C. show controllers
D. show ip interface
E. show running-config

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20. At which layer of the OSI model would you assume the problem is if you type show
interface serial 1 and receive the following message?
Serial1 is down, line protocol is down

A. Physical layer
B. Data Link layer
C. Network layer
D. None; it is a router problem.

Chapter

7

Managing a Cisco
Internetwork
The following ICND1 exam topics
are covered in this chapter:
11 LAN Switching Technologies
■■

Verify network status and switch operation using basic
utilities such as ping, telnet, and ssh

11 IP Routing Technologies
■■

Configure and verify utilizing the CLI to set basic Router
configuration
■■

■■

Cisco IOS commands to perform basic router setup

Verify router configuration and network connectivity
■■

Cisco IOS commands to review basic router information
and network connectivity

11 IP Services
■■

■■

Configure and verify DHCP (IOS Router)
■■

configuring router interfaces to use DHCP

■■

DHCP options

■■

excluded addresses

■■

lease time

Configure and verify NTP as a client

Here in Chapter 7, I’m going to show you how to manage Cisco
routers and switches on an internetwork. You’ll find out how to
manage Cisco devices by using the copy command with a TFTP
host and how to configure DHCP and NTP, plus you’ll get a survey of the Cisco Discovery
Protocol (CDP). I’ll also show you how to resolve hostnames.
I’ll wrap up the chapter by guiding you through some important Cisco IOS troubleshooting
techniques to ensure that you’re well equipped with these key skills.
To find up-to-the minute updates for this chapter, please see
www.lammle.com/forum or the book’s web page at www.sybex.com.

The Internal Components of a
Cisco Router and Switch
Unless you happen to be really savvy about the inner and outer workings of all your car’s
systems and its machinery and how all of that technology works together, you’ll take it to
someone who does know how to keep it maintained, figure out what’s wrong when it stops
running, and get it up and running again. It’s the same deal with Cisco networking devices—
you need to know all about their major components, pieces, and parts as well as what they all
do and why and how they all work together to make a network work. The more solid your
knowledge, the more expert you are about these things and the better equipped you’ll be to
configure and troubleshoot a Cisco internetwork. Toward that goal, study Table 7.1 for an
introductory description of a Cisco router’s major components.
Table 7.1    Cisco router components
Component

Description

Bootstrap

Stored in the microcode of the ROM, the bootstrap is
used to bring a router up during initialization. It boots the
router up and then loads the IOS.

The Internal Components of a Cisco Router and Switch

285

Component

Description

POST (power-on self-test)

Also stored in the microcode of the ROM, the POST is
used to check the basic functionality of the router hardware and determines which interfaces are present.

ROM monitor

Again, stored in the microcode of the ROM, the ROM
monitor is used for manufacturing, testing, and troubleshooting, as well as running a mini-IOS when the IOS in
flash fails to load.

Mini-IOS

Called the RXBOOT or bootloader by Cisco, the mini-IOS is
a small IOS in ROM that can be used to bring up an interface and load a Cisco IOS into flash memory. The mini-IOS
can also perform a few other maintenance operations.

RAM (random access memory) Used to hold packet buffers, ARP cache, routing tables, and
also the software and data structures that allow the router
to function. Running-config is stored in RAM, and most
routers expand the IOS from flash into RAM upon boot.
ROM (read-only memory)

Used to start and maintain the router. Holds the POST and
the bootstrap program as well as the mini-IOS.

Flash memory

Stores the Cisco IOS by default. Flash memory is not
erased when the router is reloaded. It is EEPROM (electronically erasable programmable read-only memory)
created by Intel.

NVRAM (nonvolatile RAM)

Used to hold the router and switch configuration.
NVRAM is not erased when the router or switch is
reloaded. Does not store an IOS. The configuration
register is stored in NVRAM.

Configuration register

Used to control how the router boots up. This value can
be found as the last line of the show version command
output and by default is set to 0x2102, which tells the
router to load the IOS from flash memory as well as to
load the configuration from NVRAM.

The Router and Switch Boot Sequence
When a Cisco device boots up, it performs a series of steps, called the boot sequence, to test the
hardware and load the necessary software. The boot sequence comprises the following steps:
1. The IOS device performs a POST, which tests the hardware to verify that all components

of the device are present and operational. The post takes stock of the different interfaces
on the switch or router, and it’s stored in and runs from read-only memory (ROM).

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2. The bootstrap in ROM then locates and loads the Cisco IOS software by executing

programs responsible for finding where each IOS program is located. Once they are
found, it then loads the proper files. By default, the IOS software is loaded from flash
memory in all Cisco devices.
The default order of an IOS loading from a Cisco device begins with flash,
then TFTP server, and finally, ROM.

3. The IOS software then looks for a valid configuration file stored in NVRAM. This

file is called startup-config and will be present only if an administrator has copied the
running-config file into NVRAM.
4. If a startup-config file is found in NVRAM, the router or switch will copy it, place it in

RAM, and name the file the running-config. The device will use this file to run, and the
router/switch should now be operational. If no startup-config file is found in NVRAM,
the router/switch reacts by broadcasting out any interface that detects carrier detect (CD)
to locate a TFTP host in its search for a configuration. When that fails, which it typically
does, the device will begin the setup mode configuration process. Most people don’t even
realize the device has attempted this process!

Backing Up and Restoring the
Cisco Configuration
Any changes that you make to the configuration are stored in the running-config file. And
if you don’t enter a copy run start command after you make a change to running-config,
that change will totally disappear if the device reboots or gets powered down. As always,
backups are good, so you’ll want to make another backup of the configuration information
just in case the router or switch completely dies on you. Even if your machine is healthy and
happy, it’s good to have a backup for reference and documentation reasons!
Next, I’ll cover how to copy the configuration of a router to a TFTP server as well as
how to restore that configuration.

Backing Up the Cisco Configuration
To copy the configuration from an IOS device to a TFTP server, you can use either the
copy running-config tftp or the copy startup-config tftp command. Either one
will back up the router configuration that’s currently running in DRAM or one that’s
stored in NVRAM.

Backing Up and Restoring the Cisco Configuration

287

Verifying the Current Configuration
To verify the configuration in DRAM, use the show running-config command (sh run for
short) like this:
Router#show running-config
Building configuration...

Current configuration : 855 bytes
!
version 15.0

The current configuration information indicates that the router is running version 15.0
of the IOS.

Verifying the Stored Configuration
Next, you should check the configuration stored in NVRAM. To see this, use the show
startup-config command (sh start for short) like this:
Router#sh start
Using 855 out of 524288 bytes
!
! Last configuration change at 04:49:14 UTC Fri Mar 5 1993
!
version 15.0

The first line shows you how much room your backup configuration is taking up. Here,
we can see that NVRAM is about 524 KB and that only 855 bytes of it are being used. But
memory is easier to reveal via the show version command when you’re using an ISR router.
If you’re not sure that the files are the same and the running-config file is what you want to
go with, then use the copy running-config startup-config command. This will help you
ensure that both files are in fact the same. I’ll guide you through this in the next section.

Copying the Current Configuration to NVRAM
By copying running-config to NVRAM as a backup, as shown in the following output,
you ensure that your running-config will always be reloaded if the router gets rebooted.
Starting in the 12.0 IOS, you’ll be prompted for the filename you want to use:
Router#copy running-config startup-config
Destination filename [startup-config]?[enter]
Building configuration...
[OK]

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The reason the filename prompt appears is that there are now so many options you can
use when using the copy command—check it out:
Router#copy running-config ?
flash:
Copy to flash: file system
ftp:
Copy to ftp: file system
http:
Copy to http: file system
https:
Copy to https: file system
null:
Copy to null: file system
nvram:
Copy to nvram: file system
rcp:
Copy to rcp: file system
running-config Update (merge with) current system configuration
scp:
Copy to scp: file system
startup-config Copy to startup configuration
syslog:
Copy to syslog: file system
system:
Copy to system: file system
tftp:
Copy to tftp: file system
tmpsys:
Copy to tmpsys: file system

We’ll go over the copy command in more detail in the Sybex ICND2 Study Guide.

Copying the Configuration to a TFTP Server
Once the file is copied to NVRAM, you can make a second backup to a TFTP server by
using the copy running-config tftp command, or copy run tftp for short. I’m going to
set the hostname to Todd before I run this command:
Todd#copy running-config tftp
Address or name of remote host []? 10.10.10.254
Destination filename [todd-confg]?
!!
776 bytes copied in 0.800 secs (970 bytes/sec)

If you have a hostname already configured, the command will automatically use the
hostname plus the extension -confg as the name of the file.

Restoring the Cisco Configuration
What do you do if you’ve changed your running-config file and want to restore the configuration to the version in the startup-config file? The easiest way to get this done is to use the
copy startup-config running-config command, or copy start run for short, but this
will work only if you copied running-config into NVRAM before you made any changes!
Of course, a reload of the device will work too!
If you did copy the configuration to a TFTP server as a second backup, you can restore the
configuration using the copy tftp running-config command (copy tftp run for short), or

Backing Up and Restoring the Cisco Configuration

289

the copy tftp startup-config command (copy tftp start for short), as shown in the output below. Just so you know, the old command we used to use for this is config net:
Todd#copy tftp running-config
Address or name of remote host []?10.10.10.254
Source filename []?todd-confg
Destination filename[running-config]?[enter]
Accessing tftp://10.10.10.254/todd-confg...
Loading todd-confg from 10.10.10.254 (via FastEthernet0/0):
!!
[OK - 776 bytes]
776 bytes copied in 9.212 secs (84 bytes/sec)
Todd#
*Mar 7 17:53:34.071: %SYS-5-CONFIG_I: Configured from
tftp://10.10.10.254/todd-confg by console

Okay, here we can see that the configuration file is an ASCII text file, meaning that
before you copy the configuration stored on a TFTP server back to a router, you can make
changes to the file with any text editor.
Remember that when you copy or merge a configuration from a TFTP
server to a freshly erased and rebooted router’s RAM, the interfaces are
shut down by default and you must manually enable each interface with
the no shutdown command.

Erasing the Configuration
To delete the startup-config file on a Cisco router or switch, use the command erase
startup-config, like this:
Todd#erase startup-config
Erasing the nvram filesystem will remove all configuration files!
Continue? [confirm][enter]
[OK]
Erase of nvram: complete
*Mar 7 17:56:20.407: %SYS-7-NV_BLOCK_INIT: Initialized the geometry of nvram
Todd#reload
System configuration has been modified. Save? [yes/no]:n
Proceed with reload? [confirm][enter]
*Mar 7 17:56:31.059: %SYS-5-RELOAD: Reload requested by console.
Reload Reason: Reload Command.

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This command deletes the contents of NVRAM on the switch and router. If you type
reload while in privileged mode and say no to saving changes, the switch or router will

reload and come up into setup mode.

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Configuring DHCP
We went over DHCP in Chapter 3, “Introduction to TCP/IP”, where I described how it
works and what happens when there’s a conflict. At this point, you’re ready to learn how
to configure DHCP on Cisco’s IOS as well as how to configure a DHCP forwarder for
when your hosts don’t live on the same LAN as the DHCP server. Do you remember the
four-way handshake hosts used to get an address from a server? If not, now would be a
really great time to head back to Chapter 3 and thoroughly review that before moving
on with this!
To configure a DHCP server for your hosts, you need the following information at
minimum:
Network and mask for each LAN Network ID, also called a scope. All addresses in a
subnet can be leased to hosts by default.
Reserved/excluded addresses Reserved addresses for printers, servers, routers, etc.
These addresses will not be handed out to hosts. I usually reserve the first address of
each subnet for the router, but you don’t have to do this.
Default router This is the router’s address for each LAN.
DNS address A list of DNS server addresses provided to hosts so they can resolve names.
Here are your configuration steps:
1. Exclude the addresses you want to reserve. The reason you do this step first is

because as soon as you set a network ID, the DHCP service will start responding
to client requests.
2. Create your pool for each LAN using a unique name.
3. Choose the network ID and subnet mask for the DHCP pool that the server will use to

provide addresses to hosts.
4. Add the address used for the default gateway of the subnet.
5. Provide the DNS server address(es).
6. If you don’t want to use the default lease time of 24 hours, you need to set the lease

time in days, hours, and minutes.
I’ll configure the switch in Figure 7.1 to be the DHCP server for the Sales Wireless LAN.

Configuring DHCP

F ig u re 7.1

291

DHCP Configuration example on a switch

Int f0/0

DHCP server

192.168.10.1

S1

Sales wireless area

Understand that this configuration could just have easily been placed on the router in
Figure 7.1. Here’s how we’ll configure DHCP using the 192.168.10.0/24 network ID:
Switch(config)#ip dhcp excluded-address 192.168.10.1 192.168.10.10
Switch(config)#ip dhcp pool Sales_Wireless
Switch(dhcp-config)#network 192.168.10.0 255.255.255.0
Switch(dhcp-config)#default-router 192.168.10.1
Switch(dhcp-config)#dns-server 4.4.4.4
Switch(dhcp-config)#lease 3 12 15

First, you can see that I reserved 10 addresses in the range for the router, servers, and
printers, etc. I then created the pool named Sales_Wireless, added the default gateway and
DNS server, and set the lease to 3 days, 12 hours, and 15 minutes (which isn’t really significant because I just set it that way for demonstration purposes). Pretty straightforward,
right? The switch will now respond to DHCP client requests. But what happens if we need
to provide an IP address from a DHCP server to a host that’s not in our broadcast domain,
or if we want to receive a DHCP address for a client from a remote server?

DHCP Relay
If you need to provide addresses from a DHCP server to hosts that aren’t on the same
LAN as the DHCP server, you can configure your router interface to relay or forward
the DHCP client requests, as shown in Figure 7.2. If we don’t provide this service, our
router would receive the DHCP client broadcast, promptly discard it, and the remote
host would never receive an address—unless we added a DHCP server on every broadcast domain! Let’s take a look at how we would typically configure DHCP service in
today’s networks.
So we know that because the hosts off the router don’t have access to a DHCP server,
the router will simply drop their client request broadcast messages by default. To solve

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this problem, we can configure the F0/0 interface of the router to accept the DHCP client
requests and forward them to the DHCP server like this:
Router#config t
Router(config)#interface fa0/0
Router(config-if)#ip helper-address 10.10.10.254

F ig u re 7. 2

Configuring a DHCP relay
I hear the port 67 request on int Fa0/0!
I’ll forward this broadcast as a unicast to
10.10.10.254 ASAP!

Admin

Int Fa0/0

192.168.10.1

Sales
DHCP server
10.10.10.254
DHCP client broadcast request

Now I know that was a pretty simple example, and there are definitely other ways to
configure the relay, but rest assured that I’ve covered the objectives for you. Also, I want
you to know that ip helper-address forwards more than just DHCP client requests, so be
sure to research this command before you implement it! Now that I’ve demonstrated how
to create the DHCP service, let’s take a minute to verify DHCP before moving on to NTP.

Verifying DHCP on Cisco IOS
There are some really useful verification commands to use on a Cisco IOS device for monitoring and verifying a DHCP service. You’ll get to see the output for these commands when
I build the network in Chapter 8, “IP Routing,” and add DHCP to the two remote LANs. I
just want you to begin getting familiar with them, so here’s a list of four very important ones
and what they do:
show ip dhcp binding

Lists state information about each IP address currently leased to

a client.
Lists the configured range of IP addresses, plus statistics for the number of currently leased addresses and the high watermark for leases from
each pool.

show ip dhcp pool [poolname]

Network Time Protocol (NTP)

show ip dhcp server statistics

293

Lists DHCP server statistics—a lot of them!

If someone statically configures an IP address on a LAN and the
DHCP server hands out that same address, you’ll end up with a duplicate address. This isn’t
good, which is why this command is so helpful!

show ip dhcp conflict

Again, no worries because we’ll cover these vital commands thoroughly in the next chapter.

Network Time Protocol (NTP)
Network Time Protocol provides pretty much what it describes: time to all your network
devices. To be more precise, NTP synchronizes clocks of computer systems over packetswitched, variable-latency data networks.
Typically you’ll have an NTP server that connects through the Internet to an atomic clock.
This time can then be synchronized through the network to keep all routers, switches, servers,
etc. receiving the same time information.
Correct network time within the network is important:
uu

uu

uu

Correct time allows the tracking of events in the network in the correct order.
Clock synchronization is critical for the correct interpretation of events within the
syslog data.
Clock synchronization is critical for digital certificates.

Making sure all your devices have the correct time is especially helpful for your routers and
switches for looking at logs regarding security issues or other maintenance issues. Routers and
switches issue log messages when different events take place—for example, when an interface
goes down and then back up. As you already know, all messages generated by the IOS go only
to the console port by default. However, as shown in Figure 7.3, those console messages can be
directed to a syslog server.
F ig u re 7. 3

Sending console messages to a syslog server
Syslog server

SF
172.16.10.1

Console messages

A syslog server saves copies of console messages and can time-stamp them so you can
view them at a later time. This is actually rather easy to do. Here would be your configuration on the SF router:
SF(config)#logging host 172.16.10.1
SF(config)#service timestamps log datetime msec

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Now all the console messages will be stored in one location that you can view at your
convenience. However, even though I had the messages time-stamped in Figure 7.3 with the
command service timestamps log datetime msec, this doesn’t mean that we’ll know the
exact time if using default clock sources. To make sure all devices are synchronized with
the same time information, we’ll configure our devices to receive the accurate time information from a centralized server, as shown in Figure 7.4:
SF(config)#ntp server 172.16.10.1 version 4
F ig u re 7. 4

Synchronizing time information
NTP server
10.1.1.2
Corp
172.16.10.1

SF
NTP Client

Here is the exact time and date!

Just use that one simple command on all your devices and each network device on
your network will then have the same exact time and date information. You can then rest
assured that your time stamps are accurate. You can also make your router or switch be an
NTP server with the ntp master command.
To verify our VTP client is receiving clocking information, we use the following
commands:
SF#sh ntp ?
associations
status

NTP associations
NTP status status

VTP domain status

SF#sh ntp status
Clock is unsynchronized, stratum 16, no reference clock
nominal freq is 119.2092 Hz, actual freq is 119.2092 Hz, precision is 2**18
reference time is 00000000.00000000 (00:00:00.000 UTC Mon Jan 1 1900)
clock offset is 0.0000 msec, root delay is 0.00 msec
S1#sh ntp associations
address
ref clock
st when poll reach delay offset
disp
~172.16.10.1
0.0.0.0
16
64
0
0.0
0.00 16000.
* master (synced), # master (unsynced), + selected, - candidate, ~ configured

Using Cisco Discovery Protocol (CDP)

295

You can see in the example that the NTP client in SF is not synchronized with the server
by using the show ntp status command. The stratum value is a number from 1 to 15, and a
lower stratum value indicates a higher NTP priority; 16 means there is no clocking received.
There are many other configurations of an NTP client that are available, such as
authentication of NTP so a router or switch isn’t fooled into changing the time of an
attack, for example.

Using Cisco Discovery Protocol (CDP)
Cisco Discovery Protocol (CDP) is a proprietary protocol designed by Cisco to help administrators collect information about locally attached devices. Armed with CDP, you can gather
hardware and protocol information about neighbor devices, which is crucial information to
have when troubleshooting and documenting the network.
Let’s start by exploring the CDP timer and CDP commands we’ll need to verify our
network.

Getting CDP Timers and Holdtime Information
The show cdp command (sh cdp for short) gives you information about two CDP global
parameters that can be configured on Cisco devices:
uu

uu

CDP timer delimits how often CDP packets are transmitted out all active interfaces.
CDP holdtime delimits the amount of time that the device will hold packets received
from neighbor devices.

Both Cisco routers and switches use the same parameters. Check out Figure 7.5 to see
how CDP works within a switched network that I set up for my switching labs in this book.
F ig u re 7. 5

Cisco Discovery Protocol
SW–1
10.100.128.10
F0/15

F0/17

F0/16 F0/18
F0/1
SW–3
10.100.128.8

F0/2

F0/5

F0/5

F0/6

F0/6

The output on my 3560 SW-3 looks like this:
SW-3#sh cdp
Global CDP information:

F0/2

F0/1
SW–2
10.100.128.9

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Sending CDP packets every 60 seconds
Sending a holdtime value of 180 seconds
Sending CDPv2 advertisements is enabled

This output tells us that the default transmits every 60 seconds and will hold packets from
a neighbor in the CDP table for 180 seconds. I can use the global commands cdp holdtime
and cdp timer to configure the CDP holdtime and timer on a router if necessary like this:
SW-3(config)#cdp ?
advertise-v2 CDP sends version-2 advertisements
holdtime
Specify the holdtime (in sec) to be sent in packets
run
Enable CDP
timer
Specify the rate at which CDP packets are sent (in sec)
tlv
Enable exchange of specific tlv information

SW-3(config)#cdp holdtime ?
<10-255> Length of time

(in sec) that receiver must keep this packet

SW-3(config)#cdp timer ?
<5-254> Rate at which CDP packets are sent (in

sec)

You can turn off CDP completely with the no cdp run command from global configuration
mode of a router and enable it with the cdp run command:
SW-3(config)#no cdp run
SW-3(config)#cdp run

To turn CDP off or on for an interface, use the no cdp enable and cdp enable commands.

Gathering Neighbor Information
The show cdp neighbor command (sh cdp nei for short) delivers information about directly
connected devices. It’s important to remember that CDP packets aren’t passed through a Cisco
switch and that you only see what’s directly attached. So this means that if your router is connected to a switch, you won’t see any of the Cisco devices connected to that switch!
The following output shows the show cdp neighbor command I used on my SW-3:
SW-3#sh cdp neighbors
Capability Codes: R - Router, T - Trans Bridge, B - Source Route Bridge
S - Switch, H - Host, I - IGMP, r - Repeater, P - Phone,
D - Remote, C - CVTA, M - Two-port Mac Relay Device ID
Local Intrfce
Holdtme
Capability Platform Port ID
SW-1
Fas 0/1
170
S I
WS-C3560- Fas 0/15

Using Cisco Discovery Protocol (CDP)

SW-1
SW-2
SW-2

Fas 0/2
Fas 0/5
Fas 0/6

170
162
162

S I
S I
S I

297

WS-C3560- Fas 0/16
WS-C3560- Fas 0/5
WS-C3560- Fas 0/6

Okay—we can see that I’m directly connected with a console cable to the SW-3 switch and
also that SW-3 is directly connected to two other switches. However, do we really need the
figure to draw out our network? We don’t! CDP allows me to see who my directly connected
neighbors are and gather information about them. From the SW-3 switch, we can see that
there are two connections to SW-1 and two connections to SW-2. SW-3 connects to SW-1 with
ports Fas 0/1 and Fas 0/2, and we have connections to SW-2 with local interfaces Fas 0/5 and
Fas 0/6. Both the SW-1 and SW-2 switches are 3650 switches, and SW-1 is using ports Fas
0/15 and Fas 0/16 to connect to SW-3. SW-2 is using ports Fas 0/5 and Fas 0/6.
To sum this up, the device ID shows the configured hostname of the connected device,
that the local interface is our interface, and the port ID is the remote devices’ directly connected interface. Remember that all you get to view are directly connected devices!
Table 7.2 summarizes the information displayed by the show cdp neighbor command
for each device.
Table 7. 2    Output of the show cdp neighbors command
Field

Description

Device ID

The hostname of the device directly connected.

Local Interface

The port or interface on which you are receiving the CDP packet.

Holdtime

The remaining amount of time the router will hold the information
before discarding it if no more CDP packets are received.

Capability

The capability of the neighbor—the router, switch, or repeater. The
capability codes are listed at the top of the command output.

Platform

The type of Cisco device directly connected. In the previous output, the SW-3 shows it’s directly connected to two 3560 switches.

Port ID

The neighbor device’s port or interface on which the CDP packets
are multicast.

It’s imperative that you can look at the output of a show cdp neighbors
command and decipher the information gained about the neighbor device’s
capability, whether it’s a router or switch, the model number (platform), your
port connecting to that device (local interface), and the port of the neighbor
connecting to you (port ID).

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Another command that will deliver the goods on neighbor information is the show
cdp neighbors detail command (show cdp nei de for short). This command can be
run on both routers and switches, and it displays detailed information about each device
connected to the device you’re running the command on. Check out the router output in
Listing 7.1.
Listing 7.1: Showing CDP Neighbors
SW-3#sh cdp neighbors detail
------------------------Device ID: SW-1
Entry address(es):
IP address: 10.100.128.10
Platform: cisco WS-C3560-24TS, Capabilities: Switch IGMP
Interface: FastEthernet0/1, Port ID (outgoing port): FastEthernet0/15
Holdtime : 137 sec

Version :
Cisco IOS Software, C3560 Software (C3560-IPSERVICESK9-M), Version 12.2(55)SE7,
RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2013 by Cisco Systems, Inc.
Compiled Mon 28-Jan-13 10:10 by prod_rel_team

advertisement version: 2
Protocol Hello: OUI=0x00000C, Protocol ID=0x0112; payload len=27, value=00000000
FFFFFFFF010221FF000000000000001C575EC880FF0000
VTP Management Domain: 'NULL'
Native VLAN: 1
Duplex: full
Power Available TLV:

Power request id: 0, Power management id: 1, Power available: 0, Power
management level: -1
Management address(es):
IP address: 10.100.128.10
-------------------------

Using Cisco Discovery Protocol (CDP)

299

[ouput cut]

------------------------Device ID: SW-2
Entry address(es):
IP address: 10.100.128.9
Platform: cisco WS-C3560-8PC, Capabilities: Switch IGMP
Interface: FastEthernet0/5, Port ID (outgoing port): FastEthernet0/5
Holdtime : 129 sec

Version :
Cisco IOS Software, C3560 Software (C3560-IPBASE-M), Version 12.2(35)SE5, RELEASE
SOFTWARE (fc1)
Copyright (c) 1986-2007 by Cisco Systems, Inc.
Compiled Thu 19-Jul-07 18:15 by nachen

advertisement version: 2
Protocol Hello: OUI=0x00000C, Protocol ID=0x0112; payload len=27, value=00000000
FFFFFFFF010221FF000000000000B41489D91880FF0000
VTP Management Domain: 'NULL'
Native VLAN: 1
Duplex: full
Power Available TLV:

Power request id: 0, Power management id: 1, Power available: 0, Power
management level: -1
Management address(es):
IP address: 10.100.128.9
[output cut]

So what’s revealed here? First, we’ve been given the hostname and IP address of all
directly connected devices. And in addition to the same information displayed by the show
cdp neighbor command (see Table 7.2), the show cdp neighbor detail command tells us
about the IOS version and IP address of the neighbor device—that’s quite a bit!
The show cdp entry * command displays the same information as the show cdp
neighbors detail command. There isn’t any difference between these commands.

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CDP Can Save Lives!
Karen has just been hired as a senior network consultant at a large hospital in Dallas,
Texas, so she’s expected to be able to take care of any problem that rears its ugly head.
As if that weren’t enough pressure, she also has to worry about the horrid possibility that
people won’t receive correct health care solutions—even the correct medications—if the
network goes down. Talk about a potential life-or-death situation!
But Karen is confident and begins her job optimistically. Of course, it’s not long before the
network reveals that it has a few problems. Unfazed, she asks one of the junior administrators for a network map so she can troubleshoot the network. This person tells her that the
old senior administrator, who she replaced, had them with him and now no one can find
them. The sky begins to darken!
Doctors are calling every couple of minutes because they can’t get the necessary information they need to take care of their patients. What should she do?
It’s CDP to the rescue! And it’s a gift that this hospital happens to be running Cisco routers
and switches exclusively, because CDP is enabled by default on all Cisco devices. Karen
is also in luck because the disgruntled former administrator didn’t turn off CDP on any
devices before he left!
So all Karen has to do now is to use the show cdp neighbor detail command to find
all the information she needs about each device to help draw out the hospital network,
bringing it back up to speed so the personnel who rely upon it can get on to the important
business of saving lives!
The only snag for you nailing this in your own network is if you don’t know the passwords
of all those devices. Your only hope then is to somehow find out the access passwords or
to perform password recovery on them.
So, use CDP—you never know when you may end up saving someone’s life.
By the way, this is a true story!

Documenting a Network Topology Using CDP
With that moving real-life scenario in mind, I’m now going to show you how to document a
sample network by using CDP. You’ll learn to determine the appropriate router types, interface types, and IP addresses of various interfaces using only CDP commands and the show
running-config command. And you can only console into the Lab_A router to document

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301

the network. You’ll have to assign any remote routers the next IP address in each range.
We’ll use a different figure for this example—Figure 7.6— to help us to complete the necessary documentation.
F ig u re 7. 6

Documenting a network topology using CDP
IP address

IP address

Router
Int

Router
S0/0
Fa0/0
.1
Fa0/1

Int

.1

Int

.1
.1
S0/1

Int

Router

Router

IP address

IP address

In this output, you can see that you have a router with four interfaces: two Fast Ethernet
and two serial. First, determine the IP addresses of each interface by using the show runningconfig command like this:
Lab_A#sh running-config
Building configuration...

Current configuration : 960 bytes
!
version 12.2
service timestamps debug uptime
service timestamps log uptime
no service password-encryption
!
hostname Lab_A
!
ip subnet-zero
!
!
interface FastEthernet0/0
ip address 192.168.21.1 255.255.255.0
duplex auto
!

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interface FastEthernet0/1
ip address 192.168.18.1 255.255.255.0
duplex auto
!
interface Serial0/0
ip address 192.168.23.1 255.255.255.0
!
interface Serial0/1
ip address 192.168.28.1 255.255.255.0
!
ip classless
!
line con 0
line aux 0
line vty 0 4
!
end

With this step completed, you can now write down the IP addresses of the Lab_A router’s
four interfaces. Next, you must determine the type of device on the other end of each of these
interfaces. It’s easy—just use the show cdp neighbors command:
Lab_A#sh cdp neighbors
Capability Codes: R - Router, T - Trans Bridge, B - Source Route Bridge
S - Switch, H - Host, I - IGMP, r - Repeater
Device ID
Local Intrfce
Holdtme
Capability Platform Port ID
Lab_B
Fas 0/0
178
R
2501
E0
Lab_C
Fas 0/1
137
R
2621
Fa0/0
Lab_D
Ser 0/0
178
R
2514
S1
Lab_E
Ser 0/1
137
R
2620
S0/1

Wow—looks like we’re connected to some old routers! But it’s not our job to judge. Our
mission is to draw out our network, so it’s good that we’ve got some nice information to meet
the challenge with now. By using both the show running-config and show cdp neighbors
commands, we know about all the IP addresses of the Lab_A router, the types of routers connected to each of the Lab_A router’s links, and all the interfaces of the remote routers.
Now that we’re equipped with all the information gathered via show running-config
and show cdp neighbors, we can accurately create the topology in Figure 7.7.
If we needed to, we could’ve also used the show cdp neighbors detail command to
view the neighbor’s IP addresses. But since we know the IP addresses of each link on the
Lab_A router, we already know what the next available IP address is going to be.

Using Telnet

F ig u re 7. 7

303

Network topology documented
192.168.21.2/24

192.168.23.2/24

2501
E0

2514
S1

S0/0
Fa0/0
.1

.1

Fa0/1 Lab A .1
.1

S0/1

Fa0/0

S0/1

2621
192.168.18.2/24

2620
192.168.28.2/24

Link Layer Discovery Protocol (LLDP)
Before moving on from CDP, I want to tell you about a nonproprietary discovery protocol
that provides pretty much the same information as CDP but works in multi-vendor networks.
The IEEE created a new standardized discovery protocol called 802.1AB for Station
and Media Access Control Connectivity Discovery. We’ll just call it Link Layer Discovery
Protocol (LLDP).
LLDP defines basic discovery capabilities, but it was also enhanced to specifically
address the voice application, and this version is called LLDP-MED (Media Endpoint
Discovery). It’s good to remember that LLDP and LLDP-MED are not compatible.
You can find out more about these protocols at these two locations:
www.cisco.com/en/US/docs/ios/cether/configuration/guide/ce_lldp-med.html
www.cisco.com/en/US/technologies/tk652/tk701/technologies_white_
paper0900aecd804cd46d.html

But it’s probably easier to go to www.cisco.com and search on LLDP than type in the
URLs above.

Using Telnet
As part of the TCP/IP protocol suite, Telnet is a virtual terminal protocol that allows you
to make connections to remote devices, gather information, and run programs.
After your routers and switches are configured, you can use the Telnet program to
reconfigure and/or check up on them without using a console cable. You run the Telnet program by typing telnet from any command prompt (Windows or Cisco), but you need to
have VTY passwords set on the IOS devices for this to work.

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Remember, you can’t use CDP to gather information about routers and switches that
aren’t directly connected to your device. But you can use the Telnet application to connect to
your neighbor devices and then run CDP on those remote devices to get information on them.
You can issue the telnet command from any router or switch prompt. Below, I’m trying
to telnet from switch 1 to switch 3:
SW-1#telnet 10.100.128.8
Trying 10.100.128.8 ... Open

Password required, but none set

[Connection to 10.100.128.8 closed by foreign host]

Oops—clearly, I didn’t set my passwords—how embarrassing! Remember that the VTY
ports are default configured as login, meaning that we have to either set the VTY passwords
or use the no login command. If you need to review the process of setting passwords, take a
quick look back in Chapter 6, “Cisco’s Internetworking Operating System (IOS).”
If you can’t telnet into a device, it could be that the password on the remote
device hasn’t been set. It’s also quite possible that an access control list is
filtering the Telnet session.

On a Cisco device, you don’t need to use the telnet command; you can just type in an
IP address from a command prompt and the router will assume that you want to telnet to
the device. Here’s how that looks using just the IP address:
SW-1#10.100.128.8
Trying 10.100.128.8... Open

Password required, but none set

[Connection to 10.100.128.8 closed by foreign host]
SW-1#

Now would be a great time to set those VTY passwords on the SW-3 that I want to telnet
into. Here’s what I did on the switch named SW-3:
SW-3(config)#line vty 0 15
SW-3(config-line)#login
SW-3(config-line)#password telnet
SW-3(config-line)#login
SW-3(config-line)#^Z

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305

Now let’s try this again. This time, I’m connecting to SW-3 from the SW-1 console:
SW-1#10.100.128.8
Trying 10.100.128.8 ... Open

User Access Verification

Password:
SW-3>

Remember that the VTY password is the user-mode password, not the enable-mode
password. Watch what happens when I try to go into privileged mode after telnetting into
the switch:
SW-3>en
% No password set
SW-3>

It’s totally slamming the door in my face, which happens to be a really nice security feature! After all, you don’t want just anyone telnetting into your device and typing the enable
command to get into privileged mode now, do you? You’ve got to set your enable-mode password or enable secret password to use Telnet to configure remote devices.
When you telnet into a remote device, you won’t see console messages by
default. For example, you will not see debugging output. To allow console
messages to be sent to your Telnet session, use the terminal monitor
command.

Using the next group of examples, I’ll show you how to telnet into multiple devices
simultaneously as well as how to use hostnames instead of IP addresses.

Telnetting into Multiple Devices Simultaneously
If you telnet to a router or switch, you can end the connection by typing exit at any time.
But what if you want to keep your connection to a remote device going while still coming
back to your original router console? To do that, you can press the Ctrl+Shift+6 key combination, release it, and then press X.
Here’s an example of connecting to multiple devices from my SW-1 console:
SW-1#10.100.128.8
Trying 10.100.128.8... Open

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User Access Verification

Password:
SW-3>Ctrl+Shift+6
SW-1#

Here you can see that I telnetted to SW-1 and then typed the password to enter user mode.
Next, I pressed Ctrl+Shift+6, then X, but you won’t see any of that because it doesn’t show on
the screen output. Notice that my command prompt now has me back at the SW-1 switch.
Now let’s run through some verification commands.

Checking Telnet Connections
If you want to view the connections from your router or switch to a remote device, just
use the show sessions command. In this case, I’ve telnetted into both the SW-3 and SW-2
switches from SW1:
SW-1#sh sessions
Conn Host
1 10.100.128.9
* 2 10.100.128.8
SW-1#

Address
10.100.128.9
10.100.128.8

Byte
0
0

Idle Conn Name
10.100.128.9
10.100.128.8

See that asterisk (*) next to connection 2? It means that session 2 was the last session
I connected to. You can return to your last session by pressing Enter twice. You can also
return to any session by typing the number of the connection and then Enter.

Checking Telnet Users
You can reveal all active consoles and VTY ports in use on your router with the show users
command:
SW-1#sh users
Line
* 0 con 0

User

Host(s)
10.100.128.9
10.100.128.8

Idle
00:00:01
00:01:06

Location

In the command’s output, con represents the local console, and we can see that the console session is connected to two remote IP addresses—in other words, two devices.

Closing Telnet Sessions
You can end Telnet sessions a few different ways. Typing exit or disconnect are probably
the two quickest and easiest.

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307

To end a session from a remote device, use the exit command:
SW-3>exit
[Connection to 10.100.128.8 closed by foreign host]
SW-1#

To end a session from a local device, use the disconnect command:
SW-1#sh session
Conn Host
Address
Byte Idle Conn Name
*2 10.100.128.9
10.100.128.9
0
10.100.128.9
SW-1#disconnect ?
<2-2> The number of an active network connection
qdm
Disconnect QDM web-based clients
ssh
Disconnect an active SSH connection
SW-1#disconnect 2
Closing connection to 10.100.128.9 [confirm][enter]

In this example, I used session number 2 because that was the connection I wanted to
conclude. As demonstrated, you can use the show sessions command to see the connection number.

Resolving Hostnames
If you want to use a hostname instead of an IP address to connect to a remote device, the
device that you’re using to make the connection must be able to translate the hostname to
an IP address.
There are two ways to resolve hostnames to IP addresses. The first is by building a host
table on each router, and the second is to build a Domain Name System (DNS) server. The
latter method is similar to creating a dynamic host table assuming that you’re dealing with
dynamic DNS.

Building a Host Table
An important factor to remember is that although a host table provides name resolution, it
does that only on the specific router that it was built upon. The command you use to build
a host table on a router looks this:
ip host host_name [tcp_port_number] ip_address

The default is TCP port number 23, but you can create a session using Telnet with a
different TCP port number if you want. You can also assign up to eight IP addresses to
a hostname.

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Here’s how I configured a host table on the SW-1 switch with two entries to resolve the
names for the SW-2 and SW-3:
SW-1#config t
SW-1(config)#ip host SW-2 ?
<0-65535>
Default telnet port number
A.B.C.D
Host IP address
additional Append addresses

SW-1(config)#ip host SW-2 10.100.128.9
SW-1(config)#ip host SW-3 10.100.128.8

Notice that I can just keep adding IP addresses to reference a unique host, one after
another. To view our newly built host table, I’ll just use the show hosts command:
SW-1(config)#do sho hosts
Default domain is not set
Name/address lookup uses domain service
Name servers are 255.255.255.255

Codes: u - unknown, e - expired, * - OK, ? - revalidate
t - temporary, p - permanent

Host
SW-3
SW-2

Port
None
None

Flags
Age Type
(perm, OK) 0
IP
(perm, OK) 0
IP

Address(es)
10.100.128.8
10.100.128.9

In this output, you can see the two hostnames plus their associated IP addresses. The
perm in the Flags column means that the entry has been manually configured. If it read
temp, it would be an entry that was resolved by DNS.
The show hosts command provides information on temporary DNS entries
and permanent name-to-address mappings created using the ip host
command.

To verify that the host table resolves names, try typing the hostnames at a router
prompt. Remember that if you don’t specify the command, the router will assume you
want to telnet.
In the following example, I’ll use the hostnames to telnet into the remote devices and
press Ctrl+Shift+6 and then X to return to the main console of the SW-1 router:
SW-1#sw-3
Trying SW-3 (10.100.128.8)... Open

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309

User Access Verification

Password:
SW-3> Ctrl+Shift+6
SW-1#

It worked—I successfully used entries in the host table to create a session to the SW-3
device by using the name to telnet into it. And just so you know, names in the host table
are not case-sensitive.
Notice that the entries in the following show sessions output now display the hostnames
and IP addresses instead of just the IP addresses:
SW-1#sh sessions
Conn Host
1 SW-3
* 2 SW-2
SW-1#

Address
10.100.128.8
10.100.128.9

Byte
0
0

Idle Conn Name
1
SW-3
1
SW-2

If you want to remove a hostname from the table, all you need to do is use the no ip host
command like this:
SW-1(config)#no ip host SW-3

The drawback to going with this host table method is that you must create a host table
on each router in order to be able to resolve names. So clearly, if you have a whole bunch of
routers and want to resolve names, using DNS is a much better option!

Using DNS to Resolve Names
If you have a lot of devices, you don’t want to create a host table in each one of them unless
you’ve also got a lot of time to waste. Since most of us don’t, I highly recommend using a
DNS server to resolve hostnames instead!
Anytime a Cisco device receives a command it doesn’t understand, it will try to resolve it
through DNS by default. Watch what happens when I type the special command todd at a
Cisco router prompt:
SW-1#todd
Translating "todd"...domain server (255.255.255.255)
% Unknown command or computer name, or unable to find
computer address
SW-1#

Because it doesn’t know my name or the command I’m trying to type, it tries to resolve
this through DNS. This is really annoying for two reasons: first, because it doesn’t know
my name , and second, because I need to hang out and wait for the name lookup to

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time out. You can get around this and prevent a time-consuming DNS lookup by using the
no ip domain-lookup command on your router from global configuration mode.
So if you have a DNS server on your network, you’ll need to add a few commands to
make DNS name resolution work well for you:
uu

uu

uu

The first command is ip domain-lookup, which is turned on by default. It needs to be
entered only if you previously turned it off with the no ip domain-lookup command. The
command can be used without the hyphen as well with the syntax ip domain lookup.
The second command is ip name-server. This sets the IP address of the DNS server.
You can enter the IP addresses of up to six servers.
The last command is ip domain-name. Although this command is optional, you really
set it because it appends the domain name to the hostname you type in. Since DNS
uses a fully qualified domain name (FQDN) system, you must have a second-level DNS
name, in the form domain.com.
Here’s an example of using these three commands:

SW-1#config t
SW-1(config)#ip domain-lookup
SW-1(config)#ip name-server ?
A.B.C.D Domain server IP address (maximum of 6)
SW-1(config)#ip name-server 4.4.4.4
SW-1(config)#ip domain-name lammle.com
SW-1(config)#^Z

After the DNS configurations have been set, you can test the DNS server by using a hostname to ping or telnet into a device like this:
SW-1#ping SW-3
Translating "SW-3"...domain server (4.4.4.4) [OK]
Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 10.100.128.8, timeout is
2 seconds:
!!!!!
Success rate is 100 percent (5/5), round-trip min/avg/max
= 28/31/32 ms

Notice that the router uses the DNS server to resolve the name.
After a name is resolved using DNS, use the show hosts command to verify that the
device cached this information in the host table. If I hadn’t used the ip domain-name
lammle.com command, I would have needed to type in ping sw-3.lammle.com, which is
kind of a hassle.

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311

Should You Use a Host Table or a DNS Server?
Karen has finally finished mapping her network via CDP and the hospital’s staff is now
much happier. But Karen is still having a difficult time administering the network because
she has to look at the network drawing to find an IP address every time she needs to telnet to a remote router.
Karen was thinking about putting host tables on each router, but with literally hundreds
of routers, this is a daunting task and not the best solution. What should she do?
Most networks have a DNS server now anyway, so adding a hundred or so hostnames
into it would be much easier—certainly better than adding these hostnames to each
and every router! She can just add the three commands on each router and voilà—she’s
resolving names!
Using a DNS server makes it easy to update any old entries too. Remember, for even one
little change, her alternative would be to go to each and every router to manually update
its table if she’s using static host tables.
Keep in mind that this has nothing to do with name resolution on the network and nothing
to do with what a host on the network is trying to accomplish. You only use this method
when you’re trying to resolve names from the router console.

Checking Network Connectivity
and Troubleshooting
You can use the ping and traceroute commands to test connectivity to remote devices,
and both of them can be used with many protocols, not just IP. But don’t forget that the
show ip route command is a great troubleshooting command for verifying your routing
table and the show interfaces command will reveal the status of each interface to you.
I’m not going to get into the show interfaces commands here because we’ve already been
over that in Chapter 6. But I am going to go over both the debug command and the show
processes command that come in very handy when you need to troubleshoot a router.

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Using the ping Command
So far, you’ve seen lots of examples of pinging devices to test IP connectivity and name
resolution using the DNS server. To see all the different protocols that you can use with
the Ping program, type ping ?:
SW-1#ping ?
WORD Ping destination address or hostname
clns CLNS echo
ip
IP echo
ipv6 IPv6 echo
tag
Tag encapsulated IP echo


The ping output displays the minimum, average, and maximum times it takes for a ping
packet to find a specified system and return. Here’s an example:
SW-1#ping SW-3
Translating "SW-3"...domain server (4.4.4.4) [OK]
Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 10.100.128.8, timeout is
2 seconds:
!!!!!
Success rate is 100 percent (5/5), round-trip min/avg/max
= 28/31/32 ms

This output tells us that the DNS server was used to resolve the name, and the device
was pinged in a minimum of 28 ms (milliseconds), an average of 31 ms, and up to 32 ms.
This network has some latency!
The ping command can be used in user and privileged mode but not configuration mode!

Using the traceroute Command
Traceroute—the traceroute command, or trace for short—shows the path a packet takes
to get to a remote device. It uses time to live (TTL), time-outs, and ICMP error messages to
outline the path a packet takes through an internetwork to arrive at a remote host.
The trace command, which you can deploy from either user mode or privileged mode,
allows you to figure out which router in the path to an unreachable network host should be
examined more closely as the probable cause of your network’s failure.

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313

To see the protocols that you can use with the traceroute command, type traceroute ?:
SW-1#traceroute ?
WORD
Trace route to destination address or hostname
appletalk AppleTalk Trace
clns
ISO CLNS Trace
ip
IP Trace
ipv6
IPv6 Trace
ipx
IPX Trace
mac
Trace Layer2 path between 2 endpoints
oldvines
Vines Trace (Cisco)
vines
Vines Trace (Banyan)


The traceroute command shows the hop or hops that a packet traverses on its way to a
remote device.
Do not get confused! You can’t use the tracert command; that’s a Windows command. For a router, use the traceroute command!

Here’s an example of using tracert on a Windows prompt—notice that the command is
tracert, not traceroute:
C:\>tracert www.whitehouse.gov

Tracing route to a1289.g.akamai.net [69.8.201.107]
over a maximum of 30 hops:

1
2
3
4
5
6
7

*
53
53
54
54
54
54

ms
ms
ms
ms
ms
ms

*
61
55
53
53
53
54

ms
ms
ms
ms
ms
ms

*
53
54
54
54
53
53

ms
ms
ms
ms
ms
ms

Request timed out.
hlrn-dsl-gw15-207.hlrn.qwest.net [207.225.112.207]
hlrn-agw1.inet.qwest.net [71.217.188.113]
hlr-core-01.inet.qwest.net [205.171.253.97]
apa-cntr-01.inet.qwest.net [205.171.253.26]
63.150.160.34
www.whitehouse.gov [69.8.201.107]

Trace complete.

Okay, let’s move on now and talk about how to troubleshoot your network using the
debug command.

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Debugging
Debug is a useful troubleshooting command that’s available from the privileged exec mode
of Cisco IOS. It’s used to display information about various router operations and the related
traffic generated or received by the router, plus any error messages.
Even though it’s a helpful, informative tool, there are a few important facts that you need
to know about it. Debug is regarded as a very high-overhead task because it can consume
a huge amount of resources and the router is forced to process-switch the packets being
debugged. So you don’t just use debug as a monitoring tool—it’s meant to be used for a short
period of time and only as a troubleshooting tool. It’s highly useful for discovering some truly
significant facts about both working and faulty software and/or hardware components, but
remember to limit its use as the beneficial troubleshooting tool it’s designed to be.
Because debugging output takes priority over other network traffic, and because the
debug all command generates more output than any other debug command, it can severely
diminish the router’s performance—even render it unusable! Because of this, it’s nearly
always best to use more specific debug commands.
As you can see from the following output, you can’t enable debugging from user mode,
only privileged mode:
SW-1>debug ?
% Unrecognized command
SW-1>en
SW-1#debug ?
aaa
access-expression
adjacency
aim
all
archive
arp
authentication
auto
beep
bgp
bing
call-admission
cca
cdp
cef
cfgdiff
cisp
clns

AAA Authentication, Authorization and Accounting
Boolean access expression
adjacency
Attachment Information Manager
Enable all debugging
debug archive commands
IP ARP and HP Probe transactions
Auth Manager debugging
Debug Automation
BEEP debugging
BGP information
Bing(d) debugging
Call admission control
CCA activity
CDP information
CEF address family independent operations
debug cfgdiff commands
CISP debugging
CLNS information

Checking Network Connectivity and Troubleshooting

cluster
cmdhd
cns
condition
configuration
[output cut]

315

Cluster information
Command Handler
CNS agents
Condition
Debug Configuration behavior

If you’ve got the freedom to pretty much take out a router or switch and you really want
to have some fun with debugging, use the debug all command:
Sw-1#debug all

This may severely impact network performance. Continue? (yes/[no]):yes
All possible debugging has been turned on

At this point my switch overloaded and crashed and I had to reboot it. Try this on your
switch at work and see if you get the same results. Just kidding!
To disable debugging on a router, just use the command no in front of the debug command:
SW-1#no debug all

I typically just use the undebug all command since it is so easy when using the shortcut:
SW-1#un all

Remember that instead of using the debug all command, it’s usually a much better idea
to use specific commands—and only for short periods of time. Here’s an example:
S1#debug ip icmp
ICMP packet debugging is on
S1#ping 192.168.10.17

Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 192.168.10.17, timeout is 2 seconds:
!!!!!
Success rate is 100 percent (5/5), round-trip min/avg/max = 1/1/1 ms
S1#
1w4d: ICMP: echo reply sent, src 192.168.10.17, dst 192.168.10.17
1w4d: ICMP: echo reply rcvd, src 192.168.10.17, dst 192.168.10.17
1w4d: ICMP: echo reply sent, src 192.168.10.17, dst 192.168.10.17
1w4d: ICMP: echo reply rcvd, src 192.168.10.17, dst 192.168.10.17
1w4d: ICMP: echo reply sent, src 192.168.10.17, dst 192.168.10.17
1w4d: ICMP: echo reply rcvd, src 192.168.10.17, dst 192.168.10.17

316

1w4d: ICMP:
1w4d: ICMP:
1w4d: ICMP:
1w4d: ICMP:
SW-1#un all

Chapter 7

echo
echo
echo
echo

u

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reply
reply
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Managing a Cisco Internetwork

sent,
rcvd,
sent,
rcvd,

src
src
src
src

192.168.10.17,
192.168.10.17,
192.168.10.17,
192.168.10.17,

dst
dst
dst
dst

192.168.10.17
192.168.10.17
192.168.10.17
192.168.10.17

I’m sure you can see that the debug command is one powerful command. And because
of this, I’m also sure you realize that before you use any of the debugging commands, you
should make sure you check the CPU utilization capacity of your router. This is important
because in most cases, you don’t want to negatively impact the device’s ability to process
the packets on your internetwork. You can determine a specific router’s CPU utilization
information by using the show processes command.
Remember, when you telnet into a remote device, you will not see console
messages by default! For example, you will not see debugging output. To
allow console messages to be sent to your Telnet session, use the terminal
monitor command.

Using the show processes Command
As I’ve said, you’ve really got to be careful when using the debug command on your devices.
If your router’s CPU utilization is consistently at 50 percent or more, it’s probably not a good
idea to type in the debug all command unless you want to see what a router looks like when
it crashes!
So what other approaches can you use? Well, the show processes (or show processes
cpu) is a good tool for determining a given router’s CPU utilization. Plus, it’ll give you a
list of active processes along with their corresponding process ID, priority, scheduler test
(status), CPU time used, number of times invoked, and so on. Lots of great stuff! Plus, this
command is super handy when you want to evaluate your router’s performance and CPU
utilization and are otherwise tempted to reach for the debug command!
Okay—what do you see in the following output? The first line shows the CPU utilization
output for the last 5 seconds, 1 minute, and 5 minutes. The output provides 5%/0% in front
of the CPU utilization for the last 5 seconds: The first number equals the total utilization,
and the second one indicates the utilization due to interrupt routines. Take a look:
SW-1#sh processes
CPU utilization for five seconds: 5%/0%; one minute: 7%; five minutes: 8%
PID QTy
PC Runtime(ms)
Invoked
uSecs
Stacks
TTY Process
1 Cwe 29EBC58
0
22
0 5236/6000
0 Chunk Manager
2 Csp 1B9CF10
241
206881
1 2516/3000
0 Load Meter
3 Hwe 1F108D0
0
1
0 8768/9000
0 Connection Mgr
4 Lst 29FA5C4 9437909
454026
20787 5540/6000
0 Check heaps

Exam Essentials

5
6
7
8
9
10
11
12
13
cut]

Cwe
Mst
Hwe
Mwe
Mwe
Lwe
Lwe
Mwe
Mwe

2A02468
1E98F04
13EB1B4
13BCD84
1C591B4
1DA1504
1E76ACC
1E6F980
1F56F24

0
0
3686
0
4346
0
0
0
0

2
2
101399
1
53691
1
1
2
1

0 5476/6000
0 5488/6000
36 5740/6000
0 23668/24000
80 4896/6000
0 5760/6000
0 5764/6000
0 5476/6000
0 11732/12000

0
0
0
0
0
0
0
0
0

317

Pool Manager
Timers
Net Input
Crash writer
ARP Input
CEF MIB API
AAA_SERVER_DEADT
AAA high-capacit
Policy Manager [output

So basically, the output from the show processes command reveals that our router is
happily able to process debugging commands without being overloaded—nice!

Summary
In this chapter, you learned how Cisco routers are configured and how to manage those
configurations.
We covered the internal components of a router, including ROM, RAM, NVRAM,
and flash.
Next, you found out how to back up and restore the configuration of a Cisco router
and switch.
You also learned how to use CDP and Telnet to gather information about remote devices.
Finally, you discovered how to resolve hostnames and use the ping and trace commands to
test network connectivity as well as how to use the debug and show processes commands—
well done!

Exam Essentials
Define the Cisco Router components. Describe the functions of the bootstrap, POST, ROM
monitor, mini-IOS, RAM, ROM, flash memory, NVRAM, and the configuration register.
Identify the steps in the router boot sequence. The steps in the boot sequence are POST,
loading the IOS, and copying the startup configuration from NVRAM to RAM.
Save the configuration of a router or switch. There are a couple of ways to do this, but the
most common, as well as the most tested, method is copy running-config startup-config.
Erase the configuration of a router or switch.
startup-config and reload the router.

Type the privileged-mode command erase

Describe the value of CDP. Cisco Discovery Protocol can be used to help you document as
well as troubleshoot your network.

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List the information provided by the output of the show cdp neighbors command. The
show cdp neighbors command provides the following information: device ID, local interface, holdtime, capability, platform, and port ID (remote interface).
Understand how to establish a Telnet session with multiple routers simultaneously. If
you telnet to a router or switch, you can end the connection by typing exit at any time.
However, if you want to keep your connection to a remote device but still come back to
your original router console, you can press the Ctrl+Shift+6 key combination, release it,
and then press X.
Identify current Telnet sessions. The command show sessions will provide you with information about all the currently active sessions your router has with other routers.
Build a static host table on a router. By using the global configuration command ip host
host_name ip_address, you can build a static host table on your router. You can apply
multiple IP addresses against the same host entry.
Verify the host table on a router. You can verify the host table with the show hosts
command.
Describe the function of the ping command. Packet Internet Groper (ping) uses ICMP
echo requests and ICMP echo replies to verify an active IP address on a network.
Ping a valid host ID from the correct prompt. You can ping an IP address from a router’s
user mode or privileged mode but not from configuration mode, unless you use the do
command. You must ping a valid address, such as 1.1.1.1.

Written Lab 7

319

Written Lab 7
In this section, you’ll complete the following labs to make sure you’ve got the information
and concepts contained within them fully dialed in:
Lab 7.1: IOS Management
Lab 7.2: Router Memory
The answers to these labs can be found in Appendix A, “Answers to Written Labs.”

Written Lab 7.1: IOS Management
Write the answers to the following questions:
1. What is the command to copy the startup-config file to DRAM?
2. What command can you use to see the neighbor router’s IP address from your router

prompt?
3. What command can you use to see the hostname, local interface, platform, and remote

port of a neighbor router?
4. What keystrokes can you use to telnet into multiple devices simultaneously?
5. What command will show you your active Telnet connections to neighbor and

remote devices?
6. What command can you use to merge a backup configuration with the configuration

in RAM?
7. What protocol can be used on a network to synchronize clock and date information?
8. What command is used by a router to forward a DHCP client request to a remote

DHCP server?
9. What command enables your switch or router to receive clock and date information

and synchronize with the NTP server?
10. Which NTP verification command will show the reference master for the client?

Written Lab 7.2: Router Memory
Identify the location in a router where each of the following files is stored by default.
1. Cisco IOS
2. Bootstrap
3. Startup configuration
4. POST routine
5. Running configuration

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6. ARP cache
7. Mini IOS
8. ROM Monitor
9. Routing tables
10. Packet buffers

Hands-on Labs
To complete the labs in this section, you need at least one router or switch (three would be
best) and at least one PC running as a TFTP server. TFTP server software must be installed
and running on the PC. For this lab, it is also assumed that your PC and the Cisco devices are
connected together with a switch and that all interfaces (PC NIC and router interfaces) are
in the same subnet. You can alternately connect the PC directly to the router or connect the
routers directly to one another (use a crossover cable in that case). Remember that the labs
listed here were created for use with real routers but can easily be used with LammleSim IOS
Version or Cisco’s Packet Tracer program. Last, although it doesn’t matter if you are using a
switch or router in these labs, I’m just going to use my routers, but feel free to use your switch
to go through these labs!
Here is a list of the labs in this chapter:
Lab 7.1: Backing Up the Router Configuration
Lab 7.2: Using the Cisco Discovery Protocol (CDP)
Lab 7.3: Using Telnet
Lab 7.4: Resolving Hostnames

Hands-on Lab 7.1: Backing Up the Router Configuration
In this lab, you’ll back up the router configuration:
1. Log into your router and go into privileged mode by typing en or enable.
2. Ping the TFTP server to make sure you have IP connectivity.
3. From RouterB, type copy run tftp.
4. When prompted, type the IP address of the TFTP server (for example, 172.16.30.2)

and press Enter.
5. By default, the router will prompt you for a filename. The hostname of the router is followed by the suffix -confg (yes, I spelled that correctly). You can use any name you want.
Name of configuration file to write [RouterB-confg]?

Hands-on Labs

321

Press Enter to accept the default name.
Write file RouterB-confg on host 172.16.30.2? [confirm]

Press Enter to confirm.

Hands-on Lab 7.2: Using the Cisco Discovery
Protocol (CDP)
CDP is an important objective for the Cisco exams. Please go through this lab and use CDP
as much as possible during your studies.
1. Log into your router and go into privileged mode by typing en or enable.
2. From the router, type sh cdp and press Enter. You should see that CDP packets are

being sent out to all active interfaces every 60 seconds and the holdtime is 180 seconds
(these are the defaults).
3. To change the CDP update frequency to 90 seconds, type cdp timer 90 in global

configuration mode.
Router#config t
Enter configuration commands, one per line. End with
CNTL/Z.
Router(config)#cdp timer ?
<5-900> Rate at which CDP packets are sent (in sec)
Router(config)#cdp timer 90

4. Verify that your CDP timer frequency has changed by using the command show cdp in

privileged mode.
Router#sh cdp
Global CDP information:
Sending CDP packets every 90 seconds
Sending a holdtime value of 180 seconds

5. Now use CDP to gather information about neighbor routers. You can get the list of
available commands by typing sh cdp ?.
Router#sh cdp ?
entry
Information for specific neighbor entry
interface CDP interface status and configuration
neighbors CDP neighbor entries

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CDP statistics

6. Type sh cdp int to see the interface information plus the default encapsulation used

by the interface. It also shows the CDP timer information.
7. Type sh cdp entry * to see complete CDP information received from all devices.
8. Type show cdp neighbors to gather information about all connected neighbors. (You

should know the specific information output by this command.)
9. Type show cdp neighbors detail. Notice that it produces the same output as show
cdp entry *.

Hands-on Lab 7.3: Using Telnet
Secure Shell was covered in Chapter 6, which is what you should use for remote access
into a Cisco device. However, the Cisco objectives cover telnet configuration, so let’s do
a lab on telnet!
1. Log into your router and go into privileged mode by typing en or enable.
2. From RouterA, telnet into your remote router (RouterB) by typing telnet ip_address
from the command prompt. Type exit to disconnect.
3. Now type in RouterB’s IP address from RouterA’s command prompt. Notice that the
router automatically tries to telnet to the IP address you specified. You can use the telnet

command or just type in the IP address.
4. From RouterB, press Ctrl+Shift+6 and then X to return to RouterA’s command prompt.

Now telnet into your third router, RouterC. Press Ctrl+Shift+6 and then X to return to
RouterA.
5. From RouterA, type show sessions. Notice your two sessions. You can press the

number displayed to the left of the session and press Enter twice to return to that session. The asterisk shows the default session. You can press Enter twice to return to
that session.
6. Go to the session for your RouterB. Type show users. This shows the console connection and the remote connection. You can use the disconnect command to clear the
session or just type exit from the prompt to close your session with RouterB.
7. Go to RouterC’s console port by typing show sessions on the first router and using
the connection number to return to RouterC. Type show user and notice the connec-

tion to your first router, RouterA.
8. Type clear line line_number to disconnect the Telnet session.

Hands-on Labs

323

Hands-on Lab 7.4: Resolving Hostnames
It’s best to use a DNS server for name resolution, but you can also create a local hosts table
to resolve names. Let’s take a look.
1. Log into your router and go into privileged mode by typing en or enable.
2. From RouterA, type todd and press Enter at the command prompt. Notice the error

you receive and the delay. The router is trying to resolve the hostname to an IP address
by looking for a DNS server. You can turn this feature off by using the no ip domainlookup command from global configuration mode.
3. To build a host table, you use the ip host command. From RouterA, add a host table

entry for RouterB and RouterC by entering the following commands:
ip host routerb ip_address
ip host routerc ip_address

Here is an example:
ip host routerb 172.16.20.2
ip host routerc 172.16.40.2

4. Test your host table by typing ping routerb from the privileged mode prompt (not the
config prompt).
RouterA#ping routerb
Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 172.16.20.2, timeout
is 2 seconds:
!!!!!
Success rate is 100 percent (5/5), round-trip
min/avg/max = 4/4/4 ms

5. Test your host table by typing ping routerc.
RouterA#ping routerc
Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 172.16.40.2, timeout
is 2 seconds:
!!!!!
Success rate is 100 percent (5/5), round-trip
min/avg/max = 4/6/8 ms

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6. Telnet to RouterB and keep your session to RouterB open to RouterA by pressing

Ctrl+Shift+6, then X.
7. Telnet to RouterC by typing routerc at the command prompt.
8. Return to RouterA and keep the session to RouterC open by pressing Ctrl+Shift+6,

then X.
9. View the host table by typing show hosts and pressing Enter.
Default domain is not set
Name/address lookup uses domain service
Name servers are 255.255.255.255
Host
Flags
Age Type
routerb
(perm, OK) 0
IP
routerc
(perm, OK) 0
IP

Address(es)
172.16.20.2
172.16.40.2

Review Questions

325

Review Questions
The following questions are designed to test your understanding of this
chapter’s material. For more information on how to get additional questions,
please see this book’s introduction.

The answers to these questions can be found in Appendix B, “Answers to Chapter
Review Questions.”
1. Which of the following is a standards-based protocol that works much like CDP?
A. DHCP
B. LLDP
C. DDNS
D. SSTP
2. Which command can be used to determine a router’s capacity to generate debug output?
A. show version
B. show controllers
C. show processes cpu
D. show memory
3. You are troubleshooting a connectivity problem in your corporate network and want to

isolate the problem. You suspect that a router on the route to an unreachable network
is at fault. What IOS user exec command should you issue?
A. Router>ping
B. Router>trace
C. Router>show ip route
D. Router>show interface
E. Router>show cdp neighbors
4. You copy a configuration from a network host to a router’s RAM. The configuration

looks correct, yet it is not working at all. What could the problem be?
A. You copied the wrong configuration into RAM.
B. You copied the configuration into flash memory instead.
C. The copy did not override the shutdown command in running-config.
D. The IOS became corrupted after the copy command was initiated.

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5. In the following command, what does the IP address 10.10.10.254 refer to?
Router#config t
Router(config)#interface fa0/0
Router(config-if)#ip helper-address 10.10.10.254

A. IP address of the ingress interface on the router
B. IP address of the egress interface on the router
C. IP address of the next hop on the path to the DHCP server
D. IP address of the DHCP server
6. The corporate office sends you a new router to connect, but upon connecting the con-

sole cable, you see that there is already a configuration on the router. What should be
done before a new configuration is entered in the router?
A. RAM should be erased and the router restarted.
B. Flash should be erased and the router restarted.
C. NVRAM should be erased and the router restarted.
D. The new configuration should be entered and saved.
7. What command can you use to determine the IP address of a directly connected neighbor?
A. show cdp
B. show cdp neighbors
C. show cdp neighbors detail
D. show neighbor detail
8. According to the output, what interface does SW-2 use to connect to SW-3?
SW-3#sh cdp neighbors
Capability Codes: R - Router, T - Trans Bridge, B - Source Route BridgeS Switch, H - Host, I - IGMP, r - Repeater, P - Phone, D - Remote, C - CVTA, M
- Two-port Mac Relay Device ID
Local Intrfce
Holdtme
Capability Platform Port ID
SW-1
Fas 0/1
170
S I
WS-C3560- Fas 0/15
SW-1
Fas 0/2
170
S I
WS-C3560- Fas 0/16
SW-2
Fas 0/5
162
S I
WS-C3560- Fas 0/2

A. Fas 0/1
B. Fas 0/16
C. Fas 0/2
D. Fas 0/5

Review Questions

327

9. What command can you use to determine the IP address of a directly connected neighbor?
A. show cdp
B. show cdp neighbors
C. show cdp neighbors detail
D. show neighbor detail
10. You save the configuration on a router with the copy running-config startup-config

command and reboot the router. The router, however, comes up with a blank configuration. What can the problem be?
A. You didn’t boot the router with the correct command.
B. NVRAM is corrupted.
C. The configuration register setting is incorrect.
D. The newly upgraded IOS is not compatible with the hardware of the router.
E. The configuration you saved is not compatible with the hardware.
11. If you want to have more than one Telnet session open at the same time, what key-

stroke combination would you use?
A. Tab+spacebar
B. Ctrl+X, then 6
C. Ctrl+Shift+X, then 6
D. Ctrl+Shift+6, then X
12. You are unsuccessful in telnetting into a remote device from your switch, but you could

telnet to the router earlier. However, you can still ping the remote device. What could the
problem be? (Choose two.)
A. IP addresses are incorrect.
B. Access control list is filtering Telnet.
C. There is a defective serial cable.
D. The VTY password is missing.
13. What information is displayed by the show hosts command? (Choose two.)
A. Temporary DNS entries
B. The names of the routers created using the hostname command
C. The IP addresses of workstations allowed to access the router
D. Permanent name-to-address mappings created using the ip host command
E. The length of time a host has been connected to the router via Telnet

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14. Which three commands can be used to check LAN connectivity problems on a switch?

(Choose three.)
A. show interfaces
B. show ip route
C. tracert
D. ping
E. dns lookups
15. You telnet to a router and make your necessary changes; now you want to end the

Telnet session. What command do you type in?
A. close
B. disable
C. disconnect
D. exit
16. You telnet into a remote device and type debug ip icmp, but no output from the debug

command is seen. What could the problem be?
A. You must type the show ip icmp command first.
B. IP addressing on the network is incorrect.
C. You must use the terminal monitor command.
D. Debug output is sent only to the console.
17. You need to view console messages on a device to which you have connected through

telnet. The command you need to execute to see these is ___________.
18. You need to gather the IP address of a remote switch that is located in Hawaii. What

can you do to find the address?
A. Fly to Hawaii, console into the switch, then relax and have a drink with an

umbrella in it.
B. Issue the show ip route command on the router connected to the switch.
C. Issue the show cdp neighbor command on the router connected to the switch.
D. Issue the show ip arp command on the router connected to the switch.
E. Issue the show cdp neighbors detail command on the router connected to

the switch.

Review Questions

19. You need to configure all your routers and switches so they synchronize their clocks

from one time source. What command will you type for each device?
A. clock synchronization ip_address
B. ntp master ip_address
C. sync ntp ip_address
D. ntp server ip_address version number
20. What two commands can you use to verify your NTP client?
A. show ntp server
B. show ntp status
C. show vtp status
D. show ntp associations
E. show clock source

329

Chapter

8

IP Routing
The following ICND1 exam topics
are covered in this chapter:
11 IP Routing Technologies
■■

■■

Describe basic routing concepts
■■

CEF

■■

Packet forwarding

■■

Router lookup process

Configure and verify routing configuration for a static or
default route given specific routing requirements

■■

Differentiate methods of routing and routing protocols
■■

Static vs. Dynamic

■■

Link State vs. Distance Vector

■■

next hop

■■

ip routing table

■■

Passive interfaces

It’s time now to turn our focus toward the core topic of the
ubiquitous IP routing process. It’s integral to networking
because it pertains to all routers and configurations that use
it, which is easily the lion’s share. IP routing is basically the process of moving packets
from one network to another network using routers. And by routers I mean Cisco routers,
of course! However, the terms router and layer 3 device are interchangeable, and throughout this chapter when I use the term router, I am referring to any layer 3 device.
Before jumping into this chapter, I want to make sure you understand the difference
between a routing protocol and a routed protocol. Routers use routing protocols to dynamically find all networks within the greater internetwork and to ensure that all routers have
the same routing table. Routing protocols are also employed to determine the best path a
packet should take through an internetwork to get to its destination most efficiently. RIP,
RIPv2, EIGRP, and OSPF are great examples of the most common routing protocols.
Once all routers know about all networks, a routed protocol can be used to send user data
(packets) through the established enterprise. Routed protocols are assigned to an interface
and determine the method of packet delivery. Examples of routed protocols are IP and IPv6.
I’m going to discuss the RIP routing protocol in this chapter even though I know that it
isn’t included in any objective. We’ll cover it anyway because it will help you gain a solid
understanding of the routing process before we get into a study on the much more complex
OSPF protocol in the next chapter. We’ll also discuss RIP because you just never know when
Cisco will toss in exam questions that include topics they haven’t bothered to list as a bona
fide objective either! So even though I want you to be prepared just in case, I’ll promise to
keep the RIP section reasonably short.
I’m pretty confident I don’t have to underscore how crucial it is for you have this chapter’s
material down to a near instinctive level. IP routing is innately what Cisco routers do, and they
do it very well, so having a firm grasp of the fundamentals and basics of this topic are vital if
you want to excel during the exam and in a real-world networking environment as well!
In this chapter, I’m going to show you how to configure and verify IP routing with Cisco
routers and guide you through these five key subjects:
uu

Routing basics

uu

The IP routing process

uu

Static routing

uu

Default routing

uu

Dynamic routing

Routing Basics

333

We’ll get into more the advanced aspects of dynamic routing next in Chapter 9, “Open
Shortest Path First (OSPF).” But first, I want to nail down the basics of how packets actually
move through an internetwork, so let’s get started!
To find up-to-the-minute updates for this chapter, please see
www.lammle.com/forum or the book’s web page at www.sybex.com.

Routing Basics
Once you create an internetwork by connecting your WANs and LANs to a router, you’ll
need to configure logical network addresses, like IP addresses, to all hosts on that internetwork for them to communicate successfully throughout it.
The term routing refers to taking a packet from one device and sending it through the
network to another device on a different network. Routers don’t really care about hosts—
they only care about networks and the best path to each one of them. The logical network
address of the destination host is key to get packets through a routed network. It’s the hardware address of the host that’s used to deliver the packet from a router and ensure it arrives
at the correct destination host.
Routing is irrelevant if your network has no routers because their job is to route traffic
to all the networks in your internetwork, but this is rarely the case! So here’s an important
list of the minimum factors a router must know to be able to affectively route packets:
uu

Destination address

uu

Neighbor routers from which it can learn about remote networks

uu

Possible routes to all remote networks

uu

The best route to each remote network

uu

How to maintain and verify routing information

The router learns about remote networks from neighboring routers or from an administrator. The router then builds a routing table, which is basically a map of the internetwork,
and it describes how to find remote networks. If a network is directly connected, then the
router already knows how to get to it.
But if a network isn’t directly connected to the router, the router must use one of two
ways to learn how to get to the remote network. The static routing method requires someone to hand-type all network locations into the routing table, which can be a pretty daunting task when used on all but the smallest of networks!
Conversely, when dynamic routing is used, a protocol on one router communicates with the
same protocol running on neighboring routers. The routers then update each other about all
the networks they know about and place this information into the routing table. If a change
occurs in the network, the dynamic routing protocols automatically inform all routers about
the event. If static routing is used, the administrator is responsible for updating all changes by

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hand onto all routers. Most people usually use a combination of dynamic and static routing to
administer a large network.
Before we jump into the IP routing process, let’s take a look at a very simple example that
demonstrates how a router uses the routing table to route packets out of an interface. We’ll
be going into a more detailed study of the process soon, but I want to show you something
called the “longest match rule” first. With it, IP will scan a routing table to find the longest
match as compared to the destination address of a packet. Let’s take a look at Figure 8.1 to
get a picture of this process.
F ig u re 8 .1

A simple routing example

Fa0/3
10.0.0.1/8
Fa0/0
Lab A

Fa0/1
10.10.10.1/24

Fa0/2
10.10.0.1/16

Figure 8.1 shows a simple network. Lab_A has four interfaces. Can you see which
interface will be used to forward an IP datagram to a host with a destination IP address
of 10.10.10.30?
By using the command show ip route on a router, we can see the routing table (map of
the internetwork) that Lab_A has used to make its forwarding decisions:
Lab_A#sh ip route
Codes: L - local, C - connected, S - static,
[output cut]
10.0.0.0/8 is variably subnetted, 6 subnets, 4 masks
C
10.0.0.0/8 is directly connected, FastEthernet0/3
L
10.0.0.1/32 is directly connected, FastEthernet0/3
C
10.10.0.0/16 is directly connected, FastEthernet0/2
L
10.10.0.1/32 is directly connected, FastEthernet0/2
C
10.10.10.0/24 is directly connected, FastEthernet0/1
L
10.10.10.1/32 is directly connected, FastEthernet0/1
S*
0.0.0.0/0 is directly connected, FastEthernet0/0

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The C in the routing table output means that the networks listed are “directly connected,” and until we add a routing protocol like RIPv2, OSPF, etc. to the routers in our
internetwork, or enter static routes, only directly connected networks will show up in
our routing table. But wait—what about that L in the routing table—that’s new, isn’t it?
Yes it is, because in the new Cisco IOS 15 code, Cisco defines a different route, called
a local route. Each has a /32 prefix defining a route just for the one address. So in this
example, the router has relied upon these routes that list their own local IP addresses to
more efficiently forward packets to the router itself.
So let’s get back to the original question: By looking at the figure and the output of the
routing table, can you determine what IP will do with a received packet that has a destination IP address of 10.10.10.30? The answer is that the router will packet-switch the packet
to interface FastEthernet 0/1, which will frame the packet and then send it out on the network segment. Based upon the longest match rule, IP would look for 10.10.10.30, and if
that isn’t found in the table, then IP would search for 10.10.10.0, then 10.10.0.0, and so on
until a route is discovered.
Here’s another example: Based on the output of the next routing table, which interface
will a packet with a destination address of 10.10.10.14 be forwarded from?
Lab_A#sh ip route
[output cut]
Gateway of last resort is not set
C
10.10.10.16/28 is directly connected, FastEthernet0/0
L
10.10.10.17/32 is directly connected, FastEthernet0/0
C
10.10.10.8/29 is directly connected, FastEthernet0/1
L
10.10.10.9/32 is directly connected, FastEthernet0/1
C
10.10.10.4/30 is directly connected, FastEthernet0/2
L
10.10.10.5/32 is directly connected, FastEthernet0/2
C
10.10.10.0/30 is directly connected, Serial 0/0
L
10.10.10.1/32 is directly connected, Serial0/0

To figure this out, look closely at the output until you see that the network is subnetted
and each interface has a different mask. And I have to tell you—you just can’t answer this
question if you can’t subnet! 10.10.10.14 would be a host in the 10.10.10.8/29 subnet that’s
connected to the FastEthernet0/1 interface. Don’t freak if you’re struggling and don’t get
this! Instead, just go back and reread Chapter 4, “Easy Subnetting,” until it becomes clear
to you.

The IP Routing Process
The IP routing process is fairly simple and doesn’t change, regardless of the size of your
network. For a good example of this fact, I’ll use Figure 8.2 to describe step-by-step what
happens when Host_A wants to communicate with Host_B on a different network.

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u

IP Routing

IP routing example using two hosts and one router
Host A

E0

E1

Host B

172.16.10.1 Lab A 172.16.20.1
172.16.10.2

172.16.20.2

In Figure 8.2 a user on Host_A pinged Host_B’s IP address. Routing doesn’t get any
simpler than this, but it still involves a lot of steps, so let’s work through them now:
1. Internet Control Message Protocol (ICMP) creates an echo request payload, which is

simply the alphabet in the data field.
2. ICMP hands that payload to Internet Protocol (IP), which then creates a packet. At a

minimum, this packet contains an IP source address, an IP destination address, and a
Protocol field with 01h. Don’t forget that Cisco likes to use 0x in front of hex characters, so this could also look like 0x01. This tells the receiving host to whom it should
hand the payload when the destination is reached—in this example, ICMP.
3. Once the packet is created, IP determines whether the destination IP address is on the

local network or a remote one.
4. Since IP has determined that this is a remote request, the packet must be sent to the

default gateway so it can be routed to the remote network. The Registry in Windows is
parsed to find the configured default gateway.
5. The default gateway of Host_A is configured to 172.16.10.1. For this packet to be sent

to the default gateway, the hardware address of the router’s interface Ethernet 0, which
is configured with the IP address of 172.16.10.1, must be known. Why? So the packet
can be handed down to the Data Link layer, framed, and sent to the router’s interface
that’s connected to the 172.16.10.0 network. Because hosts communicate only via
hardware addresses on the local LAN, it’s important to recognize that for Host_A to
communicate to Host_B, it has to send packets to the Media Access Control (MAC)
address of the default gateway on the local network.
MAC addresses are always local on the LAN and never go through and
past a router.

6. Next, the Address Resolution Protocol (ARP) cache of the host is checked to see if the

IP address of the default gateway has already been resolved to a hardware address.
If it has, the packet is then free to be handed to the Data Link layer for framing.
Remember that the hardware destination address is also handed down with that
packet. To view the ARP cache on your host, use the following command:
C:\>arp -a
Interface: 172.16.10.2 --- 0x3

The IP Routing Process

Internet Address
172.16.10.1

Physical Address
00-15-05-06-31-b0

337

Type
dynamic

If the hardware address isn’t already in the ARP cache of the host, an ARP broadcast
will be sent out onto the local network to search for the 172.16.10.1 hardware address.
The router then responds to the request and provides the hardware address of Ethernet
0, and the host caches this address.
7. Once the packet and destination hardware address are handed to the Data Link layer,

the LAN driver is used to provide media access via the type of LAN being used, which
is Ethernet in this case. A frame is then generated, encapsulating the packet with control
information. Within that frame are the hardware destination and source addresses plus,
in this case, an Ether-Type field, which identifies the specific Network layer protocol
that handed the packet to the Data Link layer. In this instance, it’s IP. At the end of the
frame is something called a Frame Check Sequence (FCS) field that houses the result
of the cyclic redundancy check (CRC). The frame would look something like what I’ve
detailed in Figure 8.3. It contains Host_A’s hardware (MAC) address and the destination hardware address of the default gateway. It does not include the remote host’s MAC
address—remember that!
F ig u re 8 . 3

Frame used from Host_A to the Lab_A router when Host_B is pinged

Destination MAC
(router’s E0 MAC address)

Source MAC
(Host A MAC address)

Ether-Type
field

Packet

FCS
CRC

8. Once the frame is completed, it’s handed down to the Physical layer to be put on the

physical medium (in this example, twisted-pair wire) one bit at a time.
9. Every device in the collision domain receives these bits and builds the frame. They

each run a CRC and check the answer in the FCS field. If the answers don’t match,
the frame is discarded.
uu

uu

If the CRC matches, then the hardware destination address is checked to see if it
matches (which, in this example, is the router’s interface Ethernet 0).
If it’s a match, then the Ether-Type field is checked to find the protocol used at the
Network layer.

10. The packet is pulled from the frame, and what is left of the frame is discarded. The

packet is handed to the protocol listed in the Ether-Type field—it’s given to IP.
11. IP receives the packet and checks the IP destination address. Since the packet’s desti-

nation address doesn’t match any of the addresses configured on the receiving router
itself, the router will look up the destination IP network address in its routing table.
12. The routing table must have an entry for the network 172.16.20.0 or the packet will

be discarded immediately and an ICMP message will be sent back to the originating
device with a destination network unreachable message.

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13. If the router does find an entry for the destination network in its table, the packet

is switched to the exit interface—in this example, interface Ethernet 1. The output
below displays the Lab_A router’s routing table. The C means “directly connected.”
No routing protocols are needed in this network since all networks (all two of them)
are directly connected.
Lab_A>sh ip route
C
172.16.10.0 is
L
172.16.10.1/32
C
172.16.20.0 is
L
172.16.20.1/32

directly connected,
is directly connected,
directly connected,
is directly connected,

Ethernet0
Ethernet0
Ethernet1
Ethernet1

14. The router packet-switches the packet to the Ethernet 1 buffer.
15. The Ethernet 1 buffer needs to know the hardware address of the destination host and

first checks the ARP cache.
uu

If the hardware address of Host_B has already been resolved and is in the router’s
ARP cache, then the packet and the hardware address will be handed down to the
Data Link layer to be framed. Let’s take a look at the ARP cache on the Lab_A
router by using the show ip arp command:
Lab_A#sh ip arp
Protocol Address
Age(min) Hardware Addr
Internet 172.16.20.1
00d0.58ad.05f4
Internet 172.16.20.2
3
0030.9492.a5dd
Internet 172.16.10.1
00d0.58ad.06aa
Internet 172.16.10.2 12
0030.9492.a4ac

Type
ARPA
ARPA
ARPA
ARPA

Interface
Ethernet1
Ethernet1
Ethernet0
Ethernet0

The dash (-) signifies that this is the physical interface on the router. This output shows us that the router knows the 172.16.10.2 (Host_A) and 172.16.20.2
(Host_B) hardware addresses. Cisco routers will keep an entry in the ARP table
for 4 hours.
uu

Now if the hardware address hasn’t already been resolved, the router will send
an ARP request out E1 looking for the 172.16.20.2 hardware address. Host_B
responds with its hardware address, and the packet and destination hardware
addresses are then both sent to the Data Link layer for framing.

16. The Data Link layer creates a frame with the destination and source hardware addresses,

Ether-Type field, and FCS field at the end. The frame is then handed to the Physical layer
to be sent out on the physical medium one bit at a time.
17. Host_B receives the frame and immediately runs a CRC. If the result matches the

information in the FCS field, the hardware destination address will be then checked

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next. If the host finds a match, the Ether-Type field is then checked to determine the
protocol that the packet should be handed to at the Network layer—IP in this example.
18. At the Network layer, IP receives the packet and runs a CRC on the IP header. If that

passes, IP then checks the destination address. Since a match has finally been made, the
Protocol field is checked to find out to whom the payload should be given.
19. The payload is handed to ICMP, which understands that this is an echo request. ICMP

responds to this by immediately discarding the packet and generating a new payload as
an echo reply.
20. A packet is then created including the source and destination addresses, Protocol field,

and payload. The destination device is now Host_A.
21. IP then checks to see whether the destination IP address is a device on the local LAN

or on a remote network. Since the destination device is on a remote network, the
packet needs to be sent to the default gateway.
22. The default gateway IP address is found in the Registry of the Windows device, and the

ARP cache is checked to see if the hardware address has already been resolved from an
IP address.
23. Once the hardware address of the default gateway is found, the packet and destination

hardware addresses are handed down to the Data Link layer for framing.
24. The Data Link layer frames the packet of information and includes the following in

the header:
uu

The destination and source hardware addresses

uu

The Ether-Type field with 0x0800 (IP) in it

uu

The FCS field with the CRC result in tow

25. The frame is now handed down to the Physical layer to be sent out over the network

medium one bit at a time.
26. The router’s Ethernet 1 interface receives the bits and builds a frame. The CRC is run,

and the FCS field is checked to make sure the answers match.
27. Once the CRC is found to be okay, the hardware destination address is checked. Since

the router’s interface is a match, the packet is pulled from the frame and the Ether-Type
field is checked to determine which protocol the packet should be delivered to at the
Network layer.
28. The protocol is determined to be IP, so it gets the packet. IP runs a CRC check on the

IP header first and then checks the destination IP address.
IP does not run a complete CRC as the Data Link layer does—it only checks
the header for errors.

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Since the IP destination address doesn’t match any of the router’s interfaces, the routing
table is checked to see whether it has a route to 172.16.10.0. If it doesn’t have a route
over to the destination network, the packet will be discarded immediately. I want to
take a minute to point out that this is exactly where the source of confusion begins for
a lot of administrators because when a ping fails, most people think the packet never
reached the destination host. But as we see here, that’s not always the case. All it takes
for this to happen is for even just one of the remote routers to lack a route back to the
originating host’s network and—poof!—the packet is dropped on the return trip, not
on its way to the host!
Just a quick note to mention that when (and if) the packet is lost on the
way back to the originating host, you will typically see a request timed-out
message because it is an unknown error. If the error occurs because of a
known issue, such as if a route is not in the routing table on the way to the
destination device, you will see a destination unreachable message. This
should help you determine if the problem occurred on the way to the destination or on the way back.

29. In this case, the router happens to know how to get to network 172.16.10.0—the exit

interface is Ethernet 0—so the packet is switched to interface Ethernet 0.
30. The router then checks the ARP cache to determine whether the hardware address for

172.16.10.2 has already been resolved.
31. Since the hardware address to 172.16.10.2 is already cached from the originating trip

to Host_B, the hardware address and packet are then handed to the Data Link layer.
32. The Data Link layer builds a frame with the destination hardware address and source

hardware address and then puts IP in the Ether-Type field. A CRC is run on the frame
and the result is placed in the FCS field.
33. The frame is then handed to the Physical layer to be sent out onto the local network

one bit at a time.
34. The destination host receives the frame, runs a CRC, checks the destination hardware

address, then looks into the Ether-Type field to find out to whom to hand the packet.
35. IP is the designated receiver, and after the packet is handed to IP at the Network layer,

it checks the Protocol field for further direction. IP finds instructions to give the payload to ICMP, and ICMP determines the packet to be an ICMP echo reply.
36. ICMP acknowledges that it has received the reply by sending an exclamation point (!)

to the user interface. ICMP then attempts to send four more echo requests to the destination host.
You’ve just experienced Todd’s 36 easy steps to understanding IP routing. The key point
here is that if you had a much larger network, the process would be the same. It’s just that
the larger the internetwork, the more hops the packet goes through before it finds the destination host.

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It’s super-important to remember that when Host_A sends a packet to Host_B, the destination hardware address used is the default gateway’s Ethernet interface. Why? Because
frames can’t be placed on remote networks—only local networks. So packets destined for
remote networks must go through the default gateway.
Let’s take a look at Host_A’s ARP cache now:
C:\ >arp -a
Interface: 172.16.10.2 --- 0x3
Internet Address
Physical Address
172.16.10.1
00-15-05-06-31-b0
172.16.20.1
00-15-05-06-31-b0

Type
dynamic
dynamic

Did you notice that the hardware (MAC) address that Host_A uses to get to Host_B is
the Lab_A E0 interface? Hardware addresses are always local, and they never pass through
a router’s interface. Understanding this process is as important as air to you, so carve this
into your memory!

The Cisco Router Internal Process
One more thing before we get to testing your understanding of my 36 steps of IP routing. I
think it’s important to explain how a router forwards packets internally. For IP to look up a
destination address in a routing table on a router, processing in the router must take place,
and if there are tens of thousands of routes in that table, the amount of CPU time would be
enormous. It results in a potentially overwhelming amount of overhead—think about a router
at your ISP that has to calculate millions of packets per second and even subnet to find the
correct exit interface! Even with the little network I’m using in this book, lots of processing
would need to be done if there were actual hosts connected and sending data.
Cisco uses three types of packet-forwarding techniques.
Process Switching This is actually how many people see routers to this day, because it’s
true that routers actually did perform this type of bare-bones packet switching back in
1990 when Cisco released their very first router. But those days when traffic demands were
unimaginably light are long gone—not in today’s networks! This process is now extremely
complex and involves looking up every destination in the routing table and finding the exit
interface for every packet. This is pretty much how I just explained the process in my 36
steps. But even though what I wrote was absolutely true in concept, the internal process
requires much more than packet-switching technology today because of the millions of
packets per second that must now be processed. So Cisco came up with some other technologies to help with the “big process problem.”
Fast Switching This solution was created to make the slow performance of process switching faster and more efficient. Fast-switching uses a cache to store the most recently used
destinations so that lookups are not required for every packet. By caching the exit interface of the destination device, as well as the layer 2 header, performance was dramatically
improved, but as our networks evolved with the need for even more speed, Cisco created
yet another technology!

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Cisco Express Forwarding (CEF) This is Cisco’s newer creation, and it’s the default packetforwarding method used on all the latest Cisco routers. CEF makes many different cache
tables to help improve performance and is change triggered, not packet triggered. Translated,
this means that when the network topology changes, the cache changes along with it.

Testing Your IP Routing Understanding
Since understanding IP routing is super-important, it’s time for that little test I talked about
earlier on how well you’ve got the IP routing process down so far. I’m going to do that by
having you look at a couple of figures and answer some very basic IP routing questions
based upon them.
Figure 8.4 shows a LAN connected to RouterA that’s connected via a WAN link to
RouterB. RouterB has a LAN connected with an HTTP server attached.
F ig u re 8 . 4

IP routing example 1
IP
RouterA

RouterB
S0/0

MAC

Fa0/0

S0/0

Fa0/0

HostA
TCP Dest Port 80
HTTP Server

The critical information you want to obtain by looking at this figure is exactly how IP
routing will occur in this example. Let’s determine the characteristics of a frame as it leaves
HostA. Okay—we’ll cheat a bit. I’ll give you the answer, but then you should go back over
the figure and see if you can answer example 2 without looking at my three-step answer!
1. The destination address of a frame from HostA would be the MAC address of

Router A’s Fa0/0 interface.
2. The destination address of a packet would be the IP address of the HTTP server’s

network interface card (NIC).
3. The destination port number in the segment header would be 80.

That was a pretty simple, straightforward scenario. One thing to remember is that when
multiple hosts are communicating to a server using HTTP, they must all use a different
source port number. The source and destination IP addresses and port numbers are how
the server keeps the data separated at the Transport layer.

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Okay—let’s complicate matters by adding another device into the network and then see if
you can find the answers. Figure 8.5 shows a network with only one router but two switches.
F ig u re 8 . 5

IP routing example 2
RouterA
Fa0/1
Fa0/0

HTTPS Server

HostA

The key thing to understand about the IP routing process in this scenario is what happens when HostA sends data to the HTTPS server? Here’s your answer:
1. The destination address of a frame from HostA would be the MAC address of

RouterA’s Fa0/0 interface.
2. The destination address of a packet is the IP address of the HTTPS server’s network

interface card (NIC).
3. The destination port number in the segment header will have a value of 443.

Did you notice that the switches weren’t used as either a default gateway or any other destination? That’s because switches have nothing to do with routing. I wonder how many of
you chose the switch as the default gateway (destination) MAC address for HostA? If you did,
don’t feel bad—just take another look to see where you went wrong and why. It’s very important to remember that the destination MAC address will always be the router’s interface—if
your packets are destined for outside the LAN, as they were in these last two examples!
Before moving on into some of the more advanced aspects of IP routing, let’s look at
another issue. Take a look at the output of this router’s routing table:
Corp#sh ip route
[output cut]
R
192.168.215.0 [120/2] via 192.168.20.2, 00:00:23, Serial0/0
R
192.168.115.0 [120/1] via 192.168.20.2, 00:00:23, Serial0/0
R
192.168.30.0 [120/1] via 192.168.20.2, 00:00:23, Serial0/0
C
192.168.20.0 is directly connected, Serial0/0
L
192.168.20.1/32 is directly connected, Serial0/0
C
192.168.214.0 is directly connected, FastEthernet0/0
L
192.168.214.1/32 is directly connected, FastEthernet0/0

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What do we see here? If I were to tell you that the corporate router received an IP packet
with a source IP address of 192.168.214.20 and a destination address of 192.168.22.3,
what do you think the Corp router will do with this packet?
If you said, “The packet came in on the FastEthernet 0/0 interface, but because the
routing table doesn’t show a route to network 192.168.22.0 (or a default route), the router
will discard the packet and send an ICMP destination unreachable message back out to
interface FastEthernet 0/0,” you’re a genius! The reason that’s the correct answer is because
that’s the source LAN where the packet originated from.
Now, let’s check out the next figure and talk about the frames and packets in detail.
We’re not really going over anything new here; I’m just making sure you totally, completely,
thoroughly, fully understand basic IP routing! It is the crux of this book, and the topic the
exam objectives are geared toward. It’s all about IP routing, which means you need to be
all over this stuff! We’ll use Figure 8.6 for the next few scenarios.
F ig u re 8 . 6

Basic IP routing using MAC and IP addresses

Lab A
Fa0/0

Sales
Server

1

S0/0
S0/0

2

3

Lab B
Fa0/0

4

Referring to Figure 8.6, here’s a list of all the answers to questions you need inscribed in
your brain:
1. In order to begin communicating with the Sales server, Host 4 sends out an ARP

request. How will the devices exhibited in the topology respond to this request?
2. Host 4 has received an ARP reply. Host 4 will now build a packet, then place this

packet in the frame. What information will be placed in the header of the packet that
leaves Host 4 if Host 4 is going to communicate to the Sales server?
3. The Lab_A router has received the packet and will send it out Fa0/0 onto the LAN

toward the server. What will the frame have in the header as the source and destination
addresses?
4. Host 4 is displaying two web documents from the Sales server in two browser windows

at the same time. How did the data find its way to the correct browser windows?
The following should probably be written in a teensy font and put upside down in another
part of the book so it would be really hard for you to cheat and peek, but since I’m not that

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345

mean and you really need to have this down, here are your answers in the same order that the
scenarios were just presented:
1. In order to begin communicating with the server, Host 4 sends out an ARP request.

How will the devices exhibited in the topology respond to this request? Since MAC
addresses must stay on the local network, the Lab_B router will respond with the
MAC address of the Fa0/0 interface and Host 4 will send all frames to the MAC
address of the Lab_B Fa0/0 interface when sending packets to the Sales server.
2. Host 4 has received an ARP reply. Host 4 will now build a packet, then place this

packet in the frame. What information will be placed in the header of the packet that
leaves Host 4 if Host 4 is going to communicate to the Sales server? Since we’re now
talking about packets, not frames, the source address will be the IP address of Host 4
and the destination address will be the IP address of the Sales server.
3. Finally, the Lab_A router has received the packet and will send it out Fa0/0 onto the

LAN toward the server. What will the frame have in the header as the source and destination addresses? The source MAC address will be the Lab_A router’s Fa0/0 interface,
and the destination MAC address will be the Sales server’s MAC address because all
MAC addresses must be local on the LAN.
4. Host 4 is displaying two web documents from the Sales server in two different

browser windows at the same time. How did the data find its way to the correct
browser windows? TCP port numbers are used to direct the data to the correct
application window.
Okay—great! But we’re not quite done yet. I’ve got a few more questions for you before
you actually get to configure routing in a real network. Ready? Figure 8.7 shows a basic
network, and Host 4 needs to get email. Which address will be placed in the destination
address field of the frame when it leaves Host 4?
F ig u re 8 . 7

Testing basic routing knowledge
IP is end to end
Lab A
Fa0/0

S0/0
S0/0

Lab B
Fa0/0

ARP request/reply
Frames are local only

ARP request/reply
Frames are local only

1
Email
server

2

3

4

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The answer is that Host 4 will use the destination MAC address of the Fa0/0 interface
on the Lab_B router—you knew that, right? Look at Figure 8.7 again: What if Host 4
needs to communicate with Host 1—not the server, but with Host 1. Which OSI layer 3
source address will be found in the packet header when it reaches Host 1?
Hopefully you’ve got this: At layer 3, the source IP address will be Host 4 and the destination address in the packet will be the IP address of Host 1. Of course, the destination
MAC address from Host 4 will always be the Fa0/0 address of the Lab_B router, right?
And since we have more than one router, we’ll need a routing protocol that communicates
between both of them so that traffic can be forwarded in the right direction to reach the
network that Host 1 is connected to.
Okay—one more scenario and you’re on your way to being an IP routing machine! Again,
using Figure 8.7, Host 4 is transferring a file to the email server connected to the Lab_A router.
What would be the layer 2 destination address leaving Host 4? Yes, I’ve asked this question
more than once. But not this one: What will be the source MAC address when the frame is
received at the email server?
Hopefully, you answered that the layer 2 destination address leaving Host 4 is the MAC
address of the Fa0/0 interface on the Lab_B router and that the source layer 2 address that
the email server will receive is the Fa0/0 interface of the Lab_A router.
If you did, you’re ready to discover how IP routing is handled in a larger network
environment!

Configuring IP Routing
It’s time to get serious and configure a real network. Figure 8.8 shows three routers: Corp,
SF, and LA. Remember that, by default, these routers only know about networks that are
directly connected to them. I’ll continue to use this figure and network throughout the rest
of the chapters in this book. As I progress through this book, I’ll add more routers and
switches as needed.
As you might guess, I’ve got quite a nice collection of routers for us to play with. But you
don’t need a closet full of devices to perform most, if not all, of the commands we’ll use in
this book. You can get by nicely with pretty much any router or even with a good router
simulator.
Getting back to business, the Corp router has two serial interfaces, which will provide
a WAN connection to the SF and LA router and two Fast Ethernet interfaces as well. The
two remote routers have two serial interfaces and two Fast Ethernet interfaces.
The first step for this project is to correctly configure each router with an IP address on
each interface. The following list shows the IP address scheme I’m going to use to configure
the network. After we go over how the network is configured, I’ll cover how to configure
IP routing. Pay attention to the subnet masks—they’re important! The LANs all use a /24
mask, but the WANs are using a /30.

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192.168.10.1/24

Fa0/0

SF
172.16.10.2/30 S0/0/0

172.16.10.1/30

Fa0/0 192.168.20.1/24
LA
S0/0/1 172.16.10.6/30

S0/0

S0/1 172.16.10.5/30

Corp
Fa0/0 10.10.10.1/24

Corp
uu

Serial 0/0: 172.16.10.1/30

uu

Serial 0/1: 172.16.10.5/30

uu

Fa0/0: 10.10.10.1/24

SF
uu

S0/0/0: 172.16.10.2/30

uu

Fa0/0: 192.168.10.1/24

LA
uu

S0/0/0: 172.16.10.6/30

uu

Fa0/0: 192.168.20.1/24

The router configuration is really a pretty straightforward process since you just need
to add IP addresses to your interfaces and then perform a no shutdown on those same
interfaces. It gets a tad more complex later on, but for right now, let’s configure the IP
addresses in the network.

Corp Configuration
We need to configure three interfaces to configure the Corp router. And configuring the
hostnames of each router will make identification much easier. While we’re at it, let’s set
the interface descriptions, banner, and router passwords too because it’s a really good idea
to make a habit of configuring these commands on every router!

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To get started, I performed an erase startup-config on the router and reloaded, so
we’ll start in setup mode. I chose no when prompted to enter setup mode, which will get us
straight to the username prompt of the console. I’m going to configure all my routers this
same way.
Here’s how what I just did looks:
--- System Configuration Dialog ---

Would you like to enter the initial configuration dialog? [yes/no]: n

Press RETURN to get started!
Router>en
Router#config t
Router(config)#hostname Corp
Corp(config)#enable secret GlobalNet
Corp(config)#no ip domain-lookup
Corp(config)#int f0/0
Corp(config-if)#desc Connection to LAN BackBone
Corp(config-if)#ip address 10.10.10.1 255.255.255.0
Corp(config-if)#no shut
Corp(config-if)#int s0/0
Corp(config-if)#desc WAN connection to SF
Corp(config-if)#ip address 172.16.10.1 255.255.255.252
Corp(config-if)#no shut
Corp(config-if)#int s0/1
Corp(config-if)#desc WAN connection to LA
Corp(config-if)#ip address 172.16.10.5 255.255.255.252
Corp(config-if)#no shut
Corp(config-if)#line con 0
Corp(config-line)#password console
Corp(config-line)#login
Corp(config-line)#loggin sync
Corp(config-line)#exit
Corp(config)#line vty 0 ?
<1-181> Last Line number

Corp(config)#line vty 0 181
Corp(config-line)#password telnet
Corp(config-line)#login
Corp(config-line)#exit

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Corp(config)#banner motd # This is my Corp Router #
Corp(config)#^Z
Corp#copy run start
Destination filename [startup-config]?
Building configuration...
[OK]
Corp# [OK]

Let’s talk about the configuration of the Corp router. First, I set the hostname and
enable secret, but what is that no ip domain-lookup command? That command stops the
router from trying to resolve hostnames, which is an annoying feature unless you’ve configured a host table or DNS. Next, I configured the three interfaces with descriptions and
IP addresses and enabled them with the no shutdown command. The console and VTY
passwords came next, but what is that logging sync command under the console line?
The logging synchronous command stops console messages from writing over what you
are typing in, meaning it’s a sanity-saving command that you’ll come to love! Last, I set
my banner and then saved my configs.
If you’re having a hard time understanding this configuration process, refer
back to Chapter 6, “Cisco’s Internetworking Operating System (IOS).”

To view the IP routing tables created on a Cisco router, use the command show ip route.
Here’s the command’s output:
Corp#sh ip route
Codes: L - local, C - connected, S - static, R - RIP, M - mobile, B - BGP
D - EIGRP, EX - EIGRP external, O - OSPF, IA - OSPF inter area
N1 - OSPF NSSA external type 1, N2 - OSPF NSSA external type 2
E1 - OSPF external type 1, E2 - OSPF external type 2
i - IS-IS, su - IS-IS summary, L1 - IS-IS level-1, L2 - IS-IS level-2
ia - IS-IS inter area, * - candidate default, U - per-user static route
o - ODR, P - periodic downloaded static route, H - NHRP, l - LISP
+ - replicated route, % - next hop override
Gateway of last resort is not set

10.0.0.0/24 is subnetted, 1 subnets
10.10.10.0 is directly connected, FastEthernet0/0
10.10.10.1/32 is directly connected, FastEthernet0/0

C
L
Corp#

It’s important to remember that only configured, directly connected networks are going
to show up in the routing table. So why is it that only the FastEthernet 0/0 interface shows

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up in the table? No worries—that’s just because you won’t see the serial interfaces come up
until the other side of the links are operational. As soon as we configure our SF and NY
routers, those interfaces should pop right up!
But did you notice the C on the left side of the output of the routing table? When you see
that there, it means that the network is directly connected. The codes for each type of connection are listed at the top of the show ip route command, along with their descriptions.
For brevity, the codes at the top of the output will be cut in the rest of
this chapter.

SF Configuration
Now we’re ready to configure the next router—SF. To make that happen correctly, keep in
mind that we have two interfaces to deal with: serial 0/0/0 and FastEthernet 0/0. So let’s make
sure we don’t forget to add the hostname, passwords, interface descriptions, and banners to
the router configuration. As I did with the Corp router, I erased the configuration and reloaded
since this router had already been configured before.
Here’s the configuration I used:
R1#erase start
% Incomplete command.
R1#erase startup-config
Erasing the nvram filesystem will remove all configuration files!
Continue? [confirm][enter]
[OK]
Erase of nvram: complete
R1#reload
Proceed with reload? [confirm][enter]
[output cut]
%Error opening tftp://255.255.255.255/network-confg (Timed out)
%Error opening tftp://255.255.255.255/cisconet.cfg (Timed out)

--- System Configuration Dialog ---

Would you like to enter the initial configuration dialog? [yes/no]: n

Before we move on, let’s talk about this output for a second. First, notice that beginning
with IOS 12.4, ISR routers will no longer take the command erase start. The router has
only one command after erase that starts with s, as shown here:
Router#erase s?
startup-config

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I know, you’d think that the IOS would continue to accept the command, but nope—
sorry! The second thing I want to point out is that the output tells us the router is looking
for a TFTP host to see if it can download a configuration. When that fails, it goes straight
into setup mode. This gives you a great picture of the Cisco router default boot sequence we
talked about in Chapter 7, “Managing and Troubleshooting a Cisco Internetwork.”
Okay, let’s get back to configuring our router:
Press RETURN to get started!
Router#config t
Router(config)#hostname SF
SF(config)#enable secret GlobalNet
SF(config)#no ip domain-lookup
SF(config)#int s0/0/0
SF(config-if)#desc WAN Connection to Corp
SF(config-if)#ip address 172.16.10.2 255.255.255.252
SF(config-if)#no shut
SF(config-if)#clock rate 1000000
SF(config-if)#int f0/0
SF(config-if)#desc SF LAN
SF(config-if)#ip address 192.168.10.1 255.255.255.0
SF(config-if)#no shut
SF(config-if)#line con 0
SF(config-line)#password console
SF(config-line)#login
SF(config-line)#logging sync
SF(config-line)#exit
SF(config)#line vty 0 ?
<1-1180> Last Line number

SF(config)#line vty 0 1180
SF(config-line)#password telnet
SF(config-line)#login
SF(config-line)#banner motd #This is the SF Branch router#
SF(config)#exit
SF#copy run start
Destination filename [startup-config]?
Building configuration...
[OK]

Let’s take a look at our configuration of the interfaces with the following two commands:
SF#sh run | begin int
interface FastEthernet0/0

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description SF LAN
ip address 192.168.10.1 255.255.255.0
duplex auto
speed auto
!
interface FastEthernet0/1
no ip address
shutdown
duplex auto
speed auto
!
interface Serial0/0/0
description WAN Connection to Corp
ip address 172.16.10.2 255.255.255.252
clock rate 1000000
!

SF#sh ip int brief
Interface
FastEthernet0/0
FastEthernet0/1
Serial0/0/0
Serial0/0/1
SF#

IP-Address
192.168.10.1
unassigned
172.16.10.2
unassigned

OK?
YES
YES
YES
YES

Method
manual
unset
manual
unset

Status
Protocol
up
up
administratively down down
up
up
administratively down down

Now that both ends of the serial link are configured, the link comes up. Remember,
the up/up status for the interfaces are Physical/Data Link layer status indicators that don’t
reflect the layer 3 status! I ask students in my classes, “If the link shows up/up, can you
ping the directly connected network?” And they say, “Yes!” The correct answer is, “I don’t
know,” because we can’t see the layer 3 status with this command. We only see layers 1 and
2 and verify that the IP addresses don’t have a typo. This is really important to understand!
The show ip route command for the SF router reveals the following:
SF#sh ip route
C
192.168.10.0/24 is directly connected, FastEthernet0/0
L
192.168.10.1/32 is directly connected, FastEthernet0/0
172.16.0.0/30 is subnetted, 1 subnets
C
172.16.10.0 is directly connected, Serial0/0/0
L
172.16.10.2/32 is directly connected, Serial0/0/0

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Notice that router SF knows how to get to networks 172.16.10.0/30 and 192.168.10.0/24;
we can now ping to the Corp router from SF:
SF#ping 172.16.10.1

Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 172.16.10.1, timeout is 2 seconds:
!!!!!
Success rate is 100 percent (5/5), round-trip min/avg/max = 1/3/4 ms

Okay—now let’s head back to the Corp router and check out the routing table:
Corp>sh ip route
172.16.0.0/30 is subnetted, 1 subnets
C
172.16.10.0 is directly connected, Serial0/0
L
172.16.10.1/32 is directly connected, Serial0/0
10.0.0.0/24 is subnetted, 1 subnets
C
10.10.10.0 is directly connected, FastEthernet0/0
L
10.10.10.1/32 is directly connected, FastEthernet0/0

On the SF router’s serial interface 0/0/0 is a DCE connection, which means a clock rate
needs to be set on the interface. Remember that you don’t need to use the clock rate command in production. While true, it’s still imperative that you know how/when you can use it
and that you understand it really well when studying for your CCNA exam!
We can see our clocking with the show controllers command:
SF#sh controllers s0/0/0
Interface Serial0/0/0
Hardware is GT96K
DCE V.35, clock rate 1000000

Corp>sh controllers s0/0
Interface Serial0/0
Hardware is PowerQUICC MPC860
DTE V.35 TX and RX clocks detected.

Since the SF router has a DCE cable connection, I needed to add clock rate to this interface because DTE receives clock. Keep in mind that the new ISR routers will autodetect this
and set the clock rate to 2000000. And you still need to make sure you’re able to find an
interface that is DCE and set clocking to meet the objectives.
Since the serial links are showing up, we can now see both networks in the Corp routing
table. And once we configure LA, we’ll see one more network in the routing table of the Corp
router. The Corp router can’t see the 192.168.10.0 network because we don’t have any routing configured yet—routers see only directly connected networks by default.

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LA Configuration
To configure LA, we’re going to do pretty much the same thing we did with the other two
routers. There are two interfaces to deal with, serial 0/0/1 and FastEthernet 0/0, and again,
we’ll be sure to add the hostname, passwords, interface descriptions, and a banner to the
router configuration:
Router(config)#hostname LA
LA(config)#enable secret GlobalNet
LA(config)#no ip domain-lookup
LA(config)#int s0/0/1
LA(config-if)#ip address 172.16.10.6 255.255.255.252
LA(config-if)#no shut
LA(config-if)#clock rate 1000000
LA(config-if)#description WAN To Corporate
LA(config-if)#int f0/0
LA(config-if)#ip address 192.168.20.1 255.255.255.0
LA(config-if)#no shut
LA(config-if)#description LA LAN
LA(config-if)#line con 0
LA(config-line)#password console
LA(config-line)#login
LA(config-line)#loggin sync
LA(config-line)#exit
LA(config)#line vty 0 ?
<1-1180> Last Line number

LA(config)#line vty 0 1180
LA(config-line)#password telnet
LA(config-line)#login
LA(config-line)#exit
LA(config)#banner motd #This is my LA Router#
LA(config)#exit
LA#copy run start
Destination filename [startup-config]?
Building configuration...
[OK]

Nice—everything was pretty straightforward. The output below, which I gained via the
show ip route command, displays the directly connected networks of 192.168.20.0 and

172.16.10.0:
LA#sh ip route
172.16.0.0/30 is subnetted, 1 subnets

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L
C
L

355

172.16.10.4 is directly connected, Serial0/0/1
172.16.10.6/32 is directly connected, Serial0/0/1
192.168.20.0/24 is directly connected, FastEthernet0/0
192.168.20.1/32 is directly connected, FastEthernet0/0

Okay, so now that we’ve configured all three routers with IP addresses and administrative functions, we can move on to deal with routing. But I want to do one more thing on
the SF and LA routers—since this is a very small network, let’s build a DHCP server on the
Corp router for each LAN.

Configuring DHCP on Our Corp Router
While it’s true that I could approach this task by going to each remote router and creating
a pool, why bother with all that when I can easily create two pools on the Corp router and
have the remote routers forward requests to the Corp router? Of course, you remember how
to do this from Chapter 7!
Let’s give it a shot:
Corp#config t
Corp(config)#ip dhcp excluded-address 192.168.10.1
Corp(config)#ip dhcp excluded-address 192.168.20.1
Corp(config)#ip dhcp pool SF_LAN
Corp(dhcp-config)#network 192.168.10.0 255.255.255.0
Corp(dhcp-config)#default-router 192.168.10.1
Corp(dhcp-config)#dns-server 4.4.4.4
Corp(dhcp-config)#exit
Corp(config)#ip dhcp pool LA_LAN
Corp(dhcp-config)#network 192.168.20.0 255.255.255.0
Corp(dhcp-config)#default-router 192.168.20.1
Corp(dhcp-config)#dns-server 4.4.4.4
Corp(dhcp-config)#exit
Corp(config)#exit
Corp#copy run start
Destination filename [startup-config]?
Building configuration...

Creating DHCP pools on a router is actually a simple process, and you would go about
the configuration the same way on any router you wish to add a DHCP pool to. To designate
a router as a DHCP server, you just create the pool name, add the network/subnet and the
default gateway, and then exclude any addresses that you don’t want handed out. You definitely want to make sure you’ve excluded the default gateway address, and you’d usually add
a DNS server as well. I always add any exclusions first, and remember that you can conveniently exclude a range of addresses on a single line. Soon, I’ll demonstrate those verification
commands I promised I’d show you back in Chapter 7, but first, we need to figure out why
the Corp router still can’t get to the remote networks by default!

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Now I’m pretty sure I configured DHCP correctly, but I just have this nagging feeling
I forgot something important. What could that be? Well, the hosts are remote across a
router, so what would I need to do that would allow them to get an address from a DHCP
server? If you concluded that I’ve got to configure the SF and LA F0/0 interfaces to forward
the DHCP client requests to the server, you got it!
Here’s how we’d go about doing that:
LA#config t
LA(config)#int f0/0
LA(config-if)#ip helper-address 172.16.10.5
SF#config t
SF(config)#int f0/0
SF(config-if)#ip helper-address 172.16.10.1

I’m pretty sure I did this correctly, but we won’t know until I have some type of routing
configured and working. So let’s get to that next!

Configuring IP Routing in Our Network
So is our network really good to go? After all, I’ve configured it with IP addressing, administrative functions, and even clocking that will automatically occur with the ISR routers.
But how will our routers send packets to remote networks when they get their destination
information by looking into their tables that only include directions about directly connected
networks? And you know routers promptly discard packets they receive with addresses for
networks that aren’t listed in their routing table!
So we’re not exactly ready to rock after all. But we will be soon because there are several
ways to configure the routing tables to include all the networks in our little internetwork
so that packets will be properly forwarded. As usual, one size fits all rarely fits at all, and
what’s best for one network isn’t necessarily what’s best for another. That’s why understanding the different types of routing will be really helpful when choosing the best solution for
your specific environment and business requirements.
These are the three routing methods I’m going to cover with you:
uu

Static routing

uu

Default routing

uu

Dynamic routing

We’re going to start with the first way and implement static routing on our network,
because if you can implement static routing and make it work, you’ve demonstrated that
you definitely have a solid understanding of the internetwork. So let’s get started.

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Static Routing
Static routing is the process that ensues when you manually add routes in each router’s routing table. Predictably, there are pros and cons to static routing, but that’s true for all routing
approaches.
Here are the pros:
uu

uu

uu

There is no overhead on the router CPU, which means you could probably make do
with a cheaper router than you would need for dynamic routing.
There is no bandwidth usage between routers, saving you money on WAN links as well
as minimizing overhead on the router since you’re not using a routing protocol.
It adds security because you, the administrator, can be very exclusive and choose to
allow routing access to certain networks only.
And here are the cons:

uu

uu

uu

Whoever the administrator is must have a vault-tight knowledge of the internetwork
and how each router is connected in order to configure routes correctly. If you don’t
have a good, accurate map of your internetwork, things will get very messy quickly!
If you add a network to the internetwork, you have to tediously add a route to it on all
routers by hand, which only gets increasingly insane as the network grows.
Due to the last point, it’s just not feasible to use it in most large networks because
maintaining it would be a full-time job in itself.

But that list of cons doesn’t mean you get to skip learning all about it mainly because of
that first disadvantage I listed—the fact that you must have such a solid understanding of a
network to configure it properly and that your administrative knowledge has to practically
verge on the supernatural! So let’s dive in and develop those skills. Starting at the beginning,
here’s the command syntax you use to add a static route to a routing table from global config:
ip route [destination_network] [mask] [next-hop_address or
exitinterface] [administrative_distance] [permanent]

This list describes each command in the string:
ip route

The command used to create the static route.

destination_network
mask

The network you’re placing in the routing table.

The subnet mask being used on the network.

This is the IP address of the next-hop router that will receive packets
and forward them to the remote network, which must signify a router interface that’s on
a directly connected network. You must be able to successfully ping the router interface
before you can add the route. Important note to self is that if you type in the wrong nexthop address or the interface to the correct router is down, the static route will show up in
the router’s configuration but not in the routing table.

next-hop_address

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Used in place of the next-hop address if you want, and shows up as a
directly connected route.

exitinterface

By default, static routes have an administrative distance of 1
or 0 if you use an exit interface instead of a next-hop address. You can change the default
value by adding an administrative weight at the end of the command. I’ll talk a lot more
about this later in the chapter when we get to the section on dynamic routing.

administrative_distance

permanent If the interface is shut down or the router can’t communicate to the next-hop
router, the route will automatically be discarded from the routing table by default. Choosing
the permanent option keeps the entry in the routing table no matter what happens.

Before I guide you through configuring static routes, let’s take a look at a sample static
route to see what we can find out about it:
Router(config)#ip route 172.16.3.0 255.255.255.0 192.168.2.4
uu

The ip route command tells us simply that it’s a static route.

uu

172.16.3.0 is the remote network we want to send packets to.

uu

255.255.255.0 is the mask of the remote network.

uu

192.168.2.4 is the next hop, or router, that packets will be sent to.
But what if the static route looked like this instead?

Router(config)#ip route 172.16.3.0 255.255.255.0 192.168.2.4 150

That 150 at the end changes the default administrative distance (AD) of 1 to 150. As
said, I’ll talk much more about AD when we get into dynamic routing, but for now, just
remember that the AD is the trustworthiness of a route, where 0 is best and 255 is worst.
One more example, then we’ll start configuring:
Router(config)#ip route 172.16.3.0 255.255.255.0 s0/0/0

Instead of using a next-hop address, we can use an exit interface that will make the route
show up as a directly connected network. Functionally, the next hop and exit interface work
exactly the same.
To help you understand how static routes work, I’ll demonstrate the configuration on
the internetwork shown previously in Figure 8.8. Here it is again in Figure 8.9 to save
you the trouble of having to go back and forth to view the same figure.

Corp
Each routing table automatically includes directly connected networks. To be able to route
to all indirectly connected networks within the internetwork, the routing table must include
information that describes where these other networks are located and how to get to them.
The Corp router is connected to three networks. For the Corp router to be able to route
to all networks, the following networks have to be configured into its routing table:
uu

192.168.10.0

uu

192.168.20.0

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Our internetwork

192.168.10.1/24

Fa0/0

SF
172.16.10.2/30 S0/0/0

172.16.10.1/30

Fa0/0 192.168.20.1/24
LA
S0/0/1 172.16.10.6/30

S0/0

S0/1 172.16.10.5/30

Corp
Fa0/0 10.10.10.1/24

The following router output shows the static routes on the Corp router and the routing
table after the configuration. For the Corp router to find the remote networks, I had to place
an entry into the routing table describing the remote network, the remote mask, and where
to send the packets. I am going to add a 150 at the end of each line to raise the administrative distance. You’ll see why soon when we get to dynamic routing. Here’s the output:
Corp#config t
Corp(config)#ip route 192.168.10.0 255.255.255.0 172.16.10.2 150
Corp(config)#ip route 192.168.20.0 255.255.255.0 s0/1 150
Corp(config)#do show run | begin ip route
ip route 192.168.10.0 255.255.255.0 172.16.10.2 150
ip route 192.168.20.0 255.255.255.0 Serial0/1 150

I needed to use different paths for networks 192.168.10.0 and 192.168.20.0, so I used a
next-hop address for the SF router and an exit interface for the LA router. After the router
has been configured, you can just type show ip route to see the static routes:
Corp(config)#do show ip route
S
192.168.10.0/24 [150/0] via 172.16.10.2
172.16.0.0/30 is subnetted, 2 subnets
C
172.16.10.4 is directly connected, Serial0/1
L
172.16.10.5/32 is directly connected, Serial0/1
C
172.16.10.0 is directly connected, Serial0/0
L
172.16.10.1/32 is directly connected, Serial0/0
S
192.168.20.0/24 is directly connected, Serial0/1

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10.0.0.0/24 is subnetted, 1 subnets
10.10.10.0 is directly connected, FastEthernet0/0
10.10.10.1/32 is directly connected, FastEthernet0/0

The Corp router is configured to route and know all routes to all networks. But can you
see a difference in the routing table for the routes to SF and LA? That’s right! The next-hop
configuration showed up as via, and the route configured with an exit interface configuration shows up as static but also as directly connected! This demonstrates how they are
functionally the same but will display differently in the routing table.
Understand that if the routes don’t appear in the routing table, it’s because the router
can’t communicate with the next-hop address you’ve configured. But you can still use the
permanent parameter to keep the route in the routing table even if the next-hop device can’t
be contacted.
The S in the first routing table entry means that the route is a static entry. The [150/0]
stands for the administrative distance and metric to the remote network, respectively.
Okay—we’re good. The Corp router now has all the information it needs to communicate with the other remote networks. Still, keep in mind that if the SF and LA routers aren’t
configured with all the same information, the packets will be discarded. We can fix this by
configuring static routes.
Don’t stress about the 150 at the end of the static route configuration at all,
because I promise to get to it really soon in this chapter, not a later one!
You really don’t need to worry about it at this point.

SF
The SF router is directly connected to networks 172.16.10.0/30 and 192.168.10.0/24, which
means I’ve got to configure the following static routes on the SF router:
uu

10.10.10.0/24

uu

192.168.20.0/24

uu

172.16.10.4/30

The configuration for the SF router is revealed in the output below. Remember that we’ll
never create a static route to any network we’re directly connected to as well as the fact
that we must use the next hop of 172.16.10.1 since that’s our only router connection. Let’s
check out the commands:
SF(config)#ip route 10.10.10.0 255.255.255.0 172.16.10.1 150
SF(config)#ip route 172.16.10.4 255.255.255.252 172.16.10.1 150
SF(config)#ip route 192.168.20.0 255.255.255.0 172.16.10.1 150
SF(config)#do show run | begin ip route
ip route 10.10.10.0 255.255.255.0 172.16.10.1 150
ip route 172.16.10.4 255.255.255.252 172.16.10.1 150
ip route 192.168.20.0 255.255.255.0 172.16.10.1 150

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By looking at the routing table, you can see that the SF router now understands how to
find each network:
SF(config)#do show ip route
C
192.168.10.0/24 is directly connected, FastEthernet0/0
L
192.168.10.1/32 is directly connected, FastEthernet0/0
172.16.0.0/30 is subnetted, 3 subnets
S
172.16.10.4 [150/0] via 172.16.10.1
C
172.16.10.0 is directly connected, Serial0/0/0
L
172.16.10.2/32 is directly connected, Serial0/0
S
192.168.20.0/24 [150/0] via 172.16.10.1
10.0.0.0/24 is subnetted, 1 subnets
S
10.10.10.0 [150/0] via 172.16.10.1

And we now can rest assured that the SF router has a complete routing table as well. As
soon as the LA router has all the networks in its routing table, SF will be able to communicate with all remote networks!

LA
The LA router is directly connected to 192.168.20.0/24 and 172.16.10.4/30, so these are
the routes that must be added:
uu

10.10.10.0/24

uu

172.16.10.0/30

uu

192.168.10.0/24
And here’s the LA router’s configuration:

LA#config t
LA(config)#ip route 10.10.10.0 255.255.255.0 172.16.10.5 150
LA(config)#ip route 172.16.10.0 255.255.255.252 172.16.10.5 150
LA(config)#ip route 192.168.10.0 255.255.255.0 172.16.10.5 150
LA(config)#do show run | begin ip route
ip route 10.10.10.0 255.255.255.0 172.16.10.5 150
ip route 172.16.10.0 255.255.255.252 172.16.10.5 150
ip route 192.168.10.0 255.255.255.0 172.16.10.5 150

This output displays the routing table on the LA router:
LA(config)#do sho ip route
S
192.168.10.0/24 [150/0] via 172.16.10.5
172.16.0.0/30 is subnetted, 3 subnets
C
172.16.10.4 is directly connected, Serial0/0/1
L
172.16.10.6/32 is directly connected, Serial0/0/1

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172.16.10.0 [150/0] via 172.16.10.5
192.168.20.0/24 is directly connected, FastEthernet0/0
192.168.20.1/32 is directly connected, FastEthernet0/0
10.0.0.0/24 is subnetted, 1 subnets
10.10.10.0 [150/0] via 172.16.10.5

LA now shows all five networks in the internetwork, so it too can now communicate
with all routers and networks. But before we test our little network, as well as our DHCP
server, let’s cover one more topic.

Default Routing
The SF and LA routers that I’ve connected to the Corp router are considered stub routers.
A stub indicates that the networks in this design have only one way out to reach all other
networks, which means that instead of creating multiple static routes, we can just use a
single default route. This default route is used by IP to forward any packet with a destination not found in the routing table, which is why it is also called a gateway of last resort.
Here’s the configuration I could have done on the LA router instead of typing in the static
routes due to its stub status:
LA#config t
LA(config)#no ip route 10.10.10.0 255.255.255.0 172.16.10.5 150
LA(config)#no ip route 172.16.10.0 255.255.255.252 172.16.10.5 150
LA(config)#no ip route 192.168.10.0 255.255.255.0 172.16.10.5 150
LA(config)#ip route 0.0.0.0 0.0.0.0 172.16.10.5
LA(config)#do sho ip route
[output cut]
Gateway of last resort is 172.16.10.5 to network 0.0.0.0
172.16.0.0/30 is subnetted, 1 subnets
C
172.16.10.4 is directly connected, Serial0/0/1
L
172.16.10.6/32 is directly connected, Serial0/0/1
C
192.168.20.0/24 is directly connected, FastEthernet0/0
L
192.168.20.0/32 is directly connected, FastEthernet0/0
S*
0.0.0.0/0 [1/0] via 172.16.10.5

Okay—I’ve removed all the initial static routes I had configured and adding a default route
is a lot easier than typing a bunch of static routes! Can you see the default route listed last in
the routing table? The S* shows that as a candidate for the default route. And I really want
you to notice that the gateway of last resort is now set too. Everything the router receives with
a destination not found in the routing table will be forwarded to 172.16.10.5. You need to be
careful where you place default routes because you can easily create a network loop!
So we’re there—we’ve configured all our routing tables! All the routers have the correct
routing table, so all routers and hosts should be able to communicate without a hitch—for
now. But if you add even one more network or another router to the internetwork, you’ll

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have to update each and every router’s routing tables by hand—ugh! Not really a problem
at all if you’ve got a small network like we do, but it would be a time-consuming monster if
you’re dealing with a large internetwork!

Verifying Your Configuration
We’re still not done yet—once all the routers’ routing tables are configured, they must be
verified. The best way to do this, besides using the show ip route command, is via Ping.
I’ll start by pinging from the Corp router to the SF router.
Here’s the output I got:
Corp#ping 192.168.10.1
Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 192.168.10.1, timeout is 2 seconds:
!!!!!
Success rate is 100 percent (5/5), round-trip min/avg/max = 4/4/4 ms
Corp#

Here you can see that I pinged from the Corp router to the remote interface of the SF
router. Now let’s ping the remote network on the LA router, and after that, we’ll test our
DHCP server and see if that is working too!
Corp#ping 192.168.20.1

Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 192.168.20.1, timeout is 2 seconds:
!!!!!
Success rate is 100 percent (5/5), round-trip min/avg/max = 1/2/4 ms
Corp#

And why not test my configuration of the DHCP server on the Corp router while we’re
at it? I’m going to go to each host on the SF and LA routers and make them DHCP clients.
By the way, I’m using an old router to represent “hosts,” which just happens to work great
for studying purposes. Here’s how I did that:
SF_PC(config)#int e0
SF_PC(config-if)#ip address dhcp
SF_PC(config-if)#no shut
Interface Ethernet0 assigned DHCP address 192.168.10.8, mask 255.255.255.0
LA_PC(config)#int e0
LA_PC(config-if)#ip addr dhcp
LA_PC(config-if)#no shut
Interface Ethernet0 assigned DHCP address 192.168.20.4, mask 255.255.255.0

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Nice! Don’t you love it when things just work the first time? Sadly, this just isn’t exactly
a realistic expectation in the networking world, so we must be able to troubleshoot and
verify our networks. Let’s verify our DHCP server with a few of the commands you learned
back in Chapter 7:
Corp#sh ip dhcp binding
Bindings from all pools not associated with
IP address
Client-ID/
Hardware address/
User name
192.168.10.8
0063.6973.636f.2d30.
3035.302e.3062.6330.
2e30.3063.632d.4574.
30
192.168.20.4
0063.6973.636f.2d30.
3030.322e.3137.3632.
2e64.3032.372d.4574.
30

VRF:
Lease expiration

Type

Sept 16 2013 10:34 AM

Automatic

Sept 16 2013 10:46 AM

Automatic

We can see from above that our little DHCP server is working! Let’s try another couple
of commands:
Corp#sh ip dhcp pool SF_LAN
Pool SF_LAN :
Utilization mark (high/low)
: 100 / 0
Subnet size (first/next)
: 0 / 0
Total addresses
: 254
Leased addresses
: 3
Pending event
: none
1 subnet is currently in the pool :
Current index
IP address range
192.168.10.9
192.168.10.1
- 192.168.10.254

Corp#sh ip dhcp conflict
IP address
Detection method

Detection time

Leased addresses
3

VRF

The last command would tell us if we had two hosts with the same IP address, so it’s
good news because there are no conflicts reported! Two detection methods are used to confirm this:
uu

uu

Ping from the DHCP server to make sure no other host responds before handing out
an address.
A gratuitous ARP from a host that receives a DHCP address from the server.

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The DHCP client will send an ARP request with its new IP address looking to see if anyone responds, and if so, it will report the conflict to the server.
Okay, since we can communicate from end to end and to each host without a problem
while receiving DHCP addresses from our server, I’d say our static and default route configurations have been a success—cheers!

Dynamic Routing
Dynamic routing is when protocols are used to find networks and update routing tables
on routers. This is whole lot easier than using static or default routing, but it will cost you
in terms of router CPU processing and bandwidth on network links. A routing protocol
defines the set of rules used by a router when it communicates routing information between
neighboring routers.
The routing protocol I’m going to talk about in this chapter is Routing Information
Protocol (RIP) versions 1 and 2.
Two types of routing protocols are used in internetworks: interior gateway protocols
(IGPs) and exterior gateway protocols (EGPs). IGPs are used to exchange routing information with routers in the same autonomous system (AS). An AS is either a single network or
a collection of networks under a common administrative domain, which basically means
that all routers sharing the same routing-table information are in the same AS. EGPs are
used to communicate between ASs. An example of an EGP is Border Gateway Protocol
(BGP), which we’re not going to bother with because it’s beyond the scope of this book.
Since routing protocols are so essential to dynamic routing, I’m going to give you the
basic information you need to know about them next. Later on in this chapter, we’ll focus
on configuration.

Routing Protocol Basics
There are some important things you should know about routing protocols before we get
deeper into them. Being familiar with administrative distances, the three different kinds of
routing protocols, and routing loops are three of the most important.

Administrative Distances
The administrative distance (AD) is used to rate the trustworthiness of routing information
received on a router from a neighbor router. An administrative distance is an integer from
0 to 255, where 0 is the most trusted and 255 means no traffic will be passed via this route.
If a router receives two updates listing the same remote network, the first thing the
router checks is the AD. If one of the advertised routes has a lower AD than the other,
then the route with the lowest AD will be chosen and placed in the routing table.
If both advertised routes to the same network have the same AD, then routing protocol
metrics like hop count and/or the bandwidth of the lines will be used to find the best path
to the remote network. The advertised route with the lowest metric will be placed in the

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routing table, but if both advertised routes have the same AD as well as the same metrics,
then the routing protocol will load-balance to the remote network, meaning the protocol
will send data down each link.
Table 8.1 shows the default administrative distances that a Cisco router uses to decide
which route to take to a remote network.
Table 8 .1    Default administrative distances
Route Source

Default AD

Connected interface

0

Static route

1

EIGRP

90

OSPF

110

RIP

120

External EIGRP

170

Unknown

255 (This route will never be used.)

If a network is directly connected, the router will always use the interface connected
to the network. If you configure a static route, the router will then believe that route over
any other ones it learns about. You can change the administrative distance of static routes,
but by default, they have an AD of 1. In our previous static route configuration, the AD of
each route is set at 150. This AD allows us to configure routing protocols without having to
remove the static routes because it’s nice to have them there for backup in case the routing
protocol experiences some kind of failure.
If you have a static route, an RIP-advertised route, and an EIGRP-advertised route listing the same network, which route will the router go with? That’s right—by default, the
router will always use the static route unless you change its AD—which we did!

Routing Protocols
There are three classes of routing protocols:
Distance vector The distance-vector protocols in use today find the best path to a remote
network by judging distance. In RIP routing, each instance where a packet goes through
a router is called a hop, and the route with the least number of hops to the network will
be chosen as the best one. The vector indicates the direction to the remote network. RIP
is a distance-vector routing protocol and periodically sends out the entire routing table to
directly connected neighbors.

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Link state In link-state protocols, also called shortest-path-first protocols, the routers
each create three separate tables. One of these tables keeps track of directly attached neighbors, one determines the topology of the entire internetwork, and one is used as the routing
table. Link-state routers know more about the internetwork than any distance-vector routing protocol ever could. OSPF is an IP routing protocol that’s completely link-state. Linkstate protocols send updates containing the state of their own links to all other directly
connected routers on the network. This is then propagated to their neighbors.
Hybrid Hybrid protocols use aspects of both distance-vector and link-state protocols,
and EIGRP is a great example—even though Cisco typically just calls EIGRP an advanced
distance-vector routing protocol!
There’s no set of rules to follow that dictate exactly how to broadly configure routing
protocols for every situation. It’s a task that really must be undertaken on a case-by-case
basis, with an eye on specific requirements of each one. If you understand how the different
routing protocols work, you can make good, solid decisions that will solidly meet the individual needs of any business!

Routing Information Protocol (RIP)
Routing Information Protocol (RIP) is a true distance-vector routing protocol. RIP sends the
complete routing table out of all active interfaces every 30 seconds. It relies on hop count to
determine the best way to a remote network, but it has a maximum allowable hop count of
15 by default, so a destination of 16 would be considered unreachable. RIP works okay in
very small networks, but it’s super inefficient on large networks with slow WAN links or on
networks with a large number of routers installed and completely useless on networks that
have links with variable bandwidths!
RIP version 1 uses only classful routing, which means that all devices in the network must
use the same subnet mask. This is because RIP version 1 doesn’t send updates with subnet
mask information in tow. RIP version 2 provides something called prefix routing and does
send subnet mask information with its route updates. This is called classless routing. You’ll
rarely see RIPv1 used in today’s networks, and it’s not considered in any CCENT and CCNA
objective. Even RIPv2 doesn’t get much attention in the objectives. So why am I even telling
you about them? Because it helps me explain routing protocols a little better before we get
into the much more advanced, and very much focused upon, OSPF protocol.
So, with that let’s configure our current network with RIPv2, before we move onto
OSPF in the next chapter.

Configuring RIP Routing
To configure RIP routing, just turn on the protocol with the router rip command and tell the
RIP routing protocol the networks to advertise. Remember that with static routing, we always
configured remote networks and never typed a route to our directly connected networks? Well,

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dynamic routing is carried out the complete opposite way. You would never type a remote network under your routing protocol—only enter your directly connected networks! Let’s configure our three-router internetwork, revisited in Figure 8.9, with RIP routing.

Corp
RIP has an administrative distance of 120. Static routes have an administrative distance of
1 by default, and since we currently have static routes configured, the routing tables won’t
be populated with RIP information. We’re still good though because I added the 150 to the
end of each static route!
You can add the RIP routing protocol by using the router rip command and the network
command. The network command tells the routing protocol which classful network to advertise. By doing this, you’re activating the RIP routing process on the interfaces whose addressing falls within the specified classful networks configured with the network command under
the RIP routing process.
Look at the Corp router configuration to see how easy this is. Oh wait—first, I want to
verify my directly connected networks so I know what to configure RIP with:
Corp#sh ip int brief
Interface
IP-Address
OK? Method
FastEthernet0/0 10.10.10.1
YES manual
Serial0/0
172.16.10.1
YES manual
FastEthernet0/1 unassigned
YES unset
Serial0/1
172.16.10.5
YES manual
Corp#config t
Corp(config)#router rip
Corp(config-router)#network 10.0.0.0
Corp(config-router)#network 172.16.0.0
Corp(config-router)#version 2
Corp(config-router)#no auto-summary

Status
Protocol
up
up
up
up
administratively down down
up
up

That’s it—really! Typically just two or three commands and you’re done, which sure
makes your job a lot easier than dealing with static routes, doesn’t it? Be sure to keep in
mind the extra router CPU process and bandwidth that you’re consuming.
Anyway, so what exactly did I do here? I enabled the RIP routing protocol, added my
directly connected networks, made sure I was only running RIPv2, which is a classless
routing protocol, and then I disabled auto-summary. We typically don’t want our routing
protocols summarizing for us because it’s better to do that manually and both RIP and
EIGRP auto-summarize by default. So a general rule of thumb is to disable auto-summary,
which allows them to advertise subnets.
Notice I didn’t type in subnets, only the classful network address, which is betrayed by
the fact that all subnet bits and host bits are off! That’s because with dynamic routing, it’s
not my job and it’s up to the routing protocol to find the subnets and populate the routing
tables. And since we have no router buddies running RIP, we won’t see any RIP routes in
the routing table yet.

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Remember that RIP uses the classful address when configuring the network address. To clarify this, refer to the example in our network with an
address of 172.16.0.0/24 using subnets 172.16.10.0 and 172.16.20.0. You
would only type in the classful network address of 172.16.0.0 and let RIP
find the subnets and place them in the routing table. This doesn’t mean
you are running a classful routing protocol; this is just the way that both
RIP and EIGRP are configured.

SF
Okay, let’s configure our SF router now, which is connected to two networks. We need to
configure both directly connected classful networks, not subnets:
SF#sh ip int brief
Interface
IP-Address
OK? Method Status
Protocol
FastEthernet0/0
192.168.10.1
YES manual up
up
FastEthernet0/1
unassigned
YES unset administratively down down
Serial0/0/0
172.16.10.2
YES manual up
up
Serial0/0/1
unassigned
YES unset administratively down down
SF#config
SF(config)#router rip
SF(config-router)#network 192.168.10.0
SF(config-router)#network 172.16.0.0
SF(config-router)#version 2
SF(config-router)#no auto-summary
SF(config-router)#do show ip route
C
192.168.10.0/24 is directly connected, FastEthernet0/0
L
192.168.10.1/32 is directly connected, FastEthernet0/0
172.16.0.0/30 is subnetted, 3 subnets
R
172.16.10.4 [120/1] via 172.16.10.1, 00:00:08, Serial0/0/0
C
172.16.10.0 is directly connected, Serial0/0/0
L
172.16.10.2/32 is directly connected, Serial0/0
S
192.168.20.0/24 [150/0] via 172.16.10.1
10.0.0.0/24 is subnetted, 1 subnets
R
10.10.10.0 [120/1] via 172.16.10.1, 00:00:08, Serial0/0/0

That was pretty straightforward. Let’s talk about this routing table. Since we have one
RIP buddy out there whom we are exchanging routing tables with, we can see the RIP networks coming from the Corp router. All the other routes still show up as static and local.
RIP also found both connections through the Corp router to networks 10.10.10.0 and
172.16.10.4. But we’re not done yet!

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LA
Let’s configure our LA router with RIP, only I’m going to remove the default route first,
even though I don’t have to. You’ll see why soon:
LA#config t
LA(config)#no ip route 0.0.0.0 0.0.0.0
LA(config)#router rip
LA(config-router)#network 192.168.20.0
LA(config-router)#network 172.16.0.0
LA(config-router)#no auto
LA(config-router)#vers 2
LA(config-router)#do show ip route
R
192.168.10.0/24 [120/2] via 172.16.10.5, 00:00:10, Serial0/0/1
172.16.0.0/30 is subnetted, 3 subnets
C
172.16.10.4 is directly connected, Serial0/0/1
L
172.16.10.6/32 is directly connected, Serial0/0/1
R
172.16.10.0 [120/1] via 172.16.10.5, 00:00:10, Serial0/0/1
C
192.168.20.0/24 is directly connected, FastEthernet0/0
L
192.168.20.1/32 is directly connected, FastEthernet0/0
10.0.0.0/24 is subnetted, 1 subnets
R
10.10.10.0 [120/1] via 172.16.10.5, 00:00:10, Serial0/0/1

The routing table is sprouting new Rs as we add RIP buddies! We can still see that all
routes are in the routing table.
This output shows us basically the same routing table and the same entries that it had
when we were using static routes—except for those Rs. An R indicates that the networks
were added dynamically using the RIP routing protocol. The [120/1] is the administrative
distance of the route (120) along with the metric, which for RIP is the number of hops to
that remote network (1). From the Corp router, all networks are one hop away.
So, while yes, it’s true that RIP has worked in our little internetwork, it’s just not a great
solution for most enterprises. Its maximum hop count of only 15 is a highly limiting factor.
And it performs full routing-table updates every 30 seconds, which would bring a larger
internetwork to a painful crawl in no time!
There’s still one more thing I want to show you about RIP routing tables and the parameters used to advertise remote networks. Using a different router on a different network as an
example for a second, look into the output below. Can you spot where the following routing
table shows [120/15] in the 10.1.3.0 network metric? This means that the administrative distance is 120, the default for RIP, but the hop count is 15. Remember that each time a router
sends out an update to a neighbor router, the hop count goes up by one incrementally for each
route! Here’s that output now:
Router#sh ip route
10.0.0.0/24 is subnetted, 12 subnets

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L
C
L
R
R
R
R
R
R
R
R
C
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R

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10.1.11.0 is directly connected, FastEthernet0/1
10.1.11.1/32 is directly connected, FastEthernet0/1
10.1.10.0 is directly connected, FastEthernet0/0
10.1.10.1/32 is directly connected, FastEthernet/0/0
10.1.9.0 [120/2] via 10.1.5.1, 00:00:15, Serial0/0/1
10.1.8.0 [120/2] via 10.1.5.1, 00:00:15, Serial0/0/1
10.1.12.0 [120/1] via 10.1.11.2, 00:00:00, FastEthernet0/1
10.1.3.0 [120/15] via 10.1.5.1, 00:00:15, Serial0/0/1
10.1.2.0 [120/1] via 10.1.5.1, 00:00:15, Serial0/0/1
10.1.1.0 [120/1] via 10.1.5.1, 00:00:15, Serial0/0/1
10.1.7.0 [120/2] via 10.1.5.1, 00:00:15, Serial0/0/1
10.1.6.0 [120/2] via 10.1.5.1, 00:00:15, Serial0/0/1
10.1.5.0 is directly connected, Serial0/0/1
10.1.5.1/32 is directly connected, Serial0/0/1
10.1.4.0 [120/1] via 10.1.5.1, 00:00:15, Serial0/0/1

So this [120/15] is really bad. We’re basically doomed because the next router that
receives the table from this router will just discard the route to network 10.1.3.0 since the
hop count would rise to 16, which is invalid!
If a router receives a routing update that contains a higher-cost path to a
network that’s already in its routing table, the update will be ignored.

Holding Down RIP Propagations
You probably don’t want your RIP network advertised everywhere on your LAN and
WAN. There’s enough stress in networking already and not a whole lot to be gained by
advertising your RIP network to the Internet!
There are a few different ways to stop unwanted RIP updates from propagating across
your LANs and WANs, and the easiest one is through the passive-interface command.
This command prevents RIP update broadcasts from being sent out of a specified interface
but still allows that same interface to receive RIP updates.
Here’s an example of how to configure a passive-interface on the Corp routers Fa0/1
interface, which we will pretend is connected to a LAN that we don’t want RIP on:
Corp#config t
Corp(config)#router rip
Corp(config-router)#passive-interface FastEthernet 0/1

This command will stop RIP updates from being propagated out of FastEthernet
interface 0/0, but this can still receive RIP updates.

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Should We Really Use RIP in an Internetwork?
You have been hired as a consultant to install a couple of Cisco routers into a growing network. They have a couple of old Unix routers that they want to keep in the network. These
routers do not support any routing protocol except RIP. I guess this means you just have to
run RIP on the entire network. If you were balding before, your head now shines like chrome.
No need for hairs abandoning ship though—you can run RIP on a router connecting that
old network, but you certainly don’t need to run RIP throughout the whole internetwork!
You can do what is called redistribution, which is basically translating from one type of
routing protocol to another. This means that you can support those old routers using RIP
but use something much better like Enhanced IGRP on the rest of your network.
This will prevent RIP routes from being sent all over the internetwork gobbling up all that
precious bandwidth!

Advertising a Default Route Using RIP
Okay, now I’m going to guide you through how to advertise a way out of your autonomous
system to other routers, and you’ll see this is completed the same way with OSPF. Imagine
that our Corp router’s Fa0/0 interface is connected to some type of Metro-Ethernet as a
connection to the Internet. This is a pretty common configuration today that uses a LAN
interface to connect to the ISP instead of a serial interface.
If we do add an Internet connection to Corp, all routers in our AS (SF and LA) must
know where to send packets destined for networks on the Internet or they’ll just drop the
packets when they get a remote request. One solution to this little hitch would be to place a
default route on every router and funnel the information to Corp, which in turn would have
a default route to the ISP. Most people do this type of configuration in small- to mediumsize networks because it actually works pretty well!
But since I’m running RIPv2 on all routers, I’ll just add a default route on the Corp
router to our ISP, as I would normally. I’ll then add another command to advertise my network to the other routers in the AS as the default route to show them where to send packets
destined for the Internet.
Here’s my new Corp configuration:
Corp(config)#ip route 0.0.0.0 0.0.0.0 fa0/0
Corp(config)#router rip
Corp(config-router)#default-information originate

Summary

373

Now, let’s take a look at the last entry found in the Corp routing table:
S*

0.0.0.0/0 is directly connected, FastEthernet0/0

Let’s see if the LA router can see this same entry:
LA#sh ip route
Gateway of last resort is 172.16.10.5 to network 0.0.0.0

R
C
L
R
C
L
R
R
R
R*

192.168.10.0/24 [120/2] via 172.16.10.5, 00:00:04, Serial0/0/1
172.16.0.0/30 is subnetted, 2 subnets
172.16.10.4 is directly connected, Serial0/0/1
172.16.10.5/32 is directly connected, Serial0/0/1
172.16.10.0 [120/1] via 172.16.10.5, 00:00:04, Serial0/0/1
192.168.20.0/24 is directly connected, FastEthernet0/0
192.168.20.1/32 is directly connected, FastEthernet0/0
10.0.0.0/24 is subnetted, 1 subnets
10.10.10.0 [120/1] via 172.16.10.5, 00:00:04, Serial0/0/1
192.168.218.0/24 [120/3] via 172.16.10.5, 00:00:04, Serial0/0/1
192.168.118.0/24 [120/2] via 172.16.10.5, 00:00:05, Serial0/0/1
0.0.0.0/0 [120/1] via 172.16.10.5, 00:00:05, Serial0/0/1R2#

Can you see that last entry? It screams that it’s an RIP injected route, but it’s also a
default route so our default-information originate command is working! Last, notice
that the gateway of last resort is now set as well.
If all of what you’ve learned is clear and understood, congratulations—you’re ready to
move on to the next chapter right after you go through the written and hands-on labs, and
while you’re at it, don’t forget the review questions!

Summary
This chapter covered IP routing in detail. Again, it’s extremely important to fully understand the basics we covered in this chapter because everything that’s done on a Cisco router
will typically have some kind of IP routing configured and running.
You learned how IP routing uses frames to transport packets between routers and to
the destination host. From there, we configured static routing on our routers and discussed the administrative distance used by IP to determine the best route to a destination
network. You found out that if you have a stub network, you can configure default routing, which sets the gateway of last resort on a router.
We then discussed dynamic routing, specifically RIP and how it works on an internetwork, which is not very well!

Visit ccna
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from CBT
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Exam Essentials
Describe the basic IP routing process. You need to remember that the frame changes at each
hop but that the packet is never changed or manipulated in any way until it reaches the destination device (the TTL field in the IP header is decremented for each hop, but that’s it!).
List the information required by a router to successfully route packets. To be able to route
packets, a router must know, at a minimum, the destination address, the location of neighboring routers through which it can reach remote networks, possible routes to all remote
networks, the best route to each remote network, and how to maintain and verify routing
information.
Describe how MAC addresses are used during the routing process. A MAC (hardware)
address will only be used on a local LAN. It will never pass a router’s interface. A frame
uses MAC (hardware) addresses to send a packet on a LAN. The frame will take the packet
to either a host on the LAN or a router’s interface (if the packet is destined for a remote network). As packets move from one router to another, the MAC addresses used will change,
but normally the original source and destination IP addresses within the packet will not.
View and interpret the routing table of a router. Use the show ip route command to
view the routing table. Each route will be listed along with the source of the routing information. A C to the left of the route will indicate directly connected routes, and other letters
next to the route can also indicate a particular routing protocol that provided the information, such as, for example, R for RIP.
Differentiate the three types of routing. The three types of routing are static (in which
routes are manually configured at the CLI), dynamic (in which the routers share routing
information via a routing protocol), and default routing (in which a special route is configured for all traffic without a more specific destination network found in the table).
Compare and contrast static and dynamic routing. Static routing creates no routing
update traffic and creates less overhead on the router and network links, but it must be configured manually and does not have the ability to react to link outages. Dynamic routing
creates routing update traffic and uses more overhead on the router and network links.
Configure static routes at the CLI. The command syntax to add a route is
ip route [destination_network] [mask] [next-hop_address or exitinterface]
[administrative_distance] [permanent].
Create a default route. To add a default route, use the command syntax ip route 0.0.0.0
0.0.0.0 ip-address or exit interface type and number.
Understand administrative distance and its role in the selection of the best route.
Administrative distance (AD) is used to rate the trustworthiness of routing information
received on a router from a neighbor router. Administrative distance is an integer from
0 to 255, where 0 is the most trusted and 255 means no traffic will be passed via this
route. All routing protocols are assigned a default AD, but it can be changed at the CLI.

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375

Differentiate distance-vector, link-state and hybrid routing protocols. Distance-vector routing protocols make routing decisions based on hop count (think RIP), while link-state routing
protocols are able to consider multiple factors such as bandwidth available and building a
topology table. Hybrid routing protocols exhibit characteristics of both types.
Configure RIP routing. To configure RIP routing, first you must be in global configuration
mode and then you type the command router rip. Then you add all directly connected networks, making sure to use the classful address and the version 2 command and to disable
auto-summarization.

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Written Lab 8
The answers to this lab can be found in Appendix A, “Answers to Written Labs.”
Write the answers to the following questions:
1. At the appropriate command prompt, create a static route to network 172.16.10.0/24

with a next-hop gateway of 172.16.20.1 and an administrative distance of 150.
2. When a PC sends a packet to another PC in a remote network, what destination

addresses will be in the frame that it sends to its default gateway?
3. At the appropriate command prompt, create a default route to 172.16.40.1.
4. On which type of network is a default route most beneficial?
5. At the appropriate command prompt, display the routing table on your router.
6. When creating a static or default route, you don’t have to use the next-hop IP address;

you can use the ___________________.
7. True/False: To reach a remote host, you must know the MAC address of the remote host.
8. True/False: To reach a remote host, you must know the IP address of the remote host.
9. At the appropriate command prompt(s), prevent a router from propagating RIP infor-

mation out serial 1.
10. True/False: RIPv2 is considered classless.

Hands-on Labs
In the following hands-on labs, you will configure a network with three routers. These
exercises assume all the same setup requirements as the labs found in earlier chapters.
This chapter includes the following labs:
Lab 8.1: Creating Static Routes
Lab 8.2: Configuring RIP Routing
The internetwork shown in the following graphic will be used to configure all routers.
S0/0
DCE

Lab A
Fa0/0

S0/0

Lab B S0/1

S0/0
DCE

Lab C
Fa0/0

Hands-on Labs

377

Table 8.2 shows our IP addresses for each router (each interface uses a /24 mask).
Table 8 . 2    Our IP addresses
Router

Interface

IP Address

Lab_A

Fa0/0

172.16.10.1

Lab_A

S0/0

172.16.20.1

Lab_B

S0/0

172.16.20.2

Lab_B

S0/1

172.16.30.1

Lab_C

S0/0

172.16.30.2

Lab_C

Fa0/0

172.16.40.1

These labs were written without using the LAN interface on the Lab_B router. You can
choose to add that LAN into the labs if necessary. Also, if you have enough LAN interfaces,
then you don’t need to add the serial interfaces into this lab. Using all LAN interfaces is fine.

Hands-on Lab 8.1: Creating Static Routes
In this lab, you will create a static route in all three routers so that the routers see all networks. Verify with the Ping program when complete.
1. The Lab_A router is connected to two networks, 172.16.10.0 and 172.16.20.0. You

need to add routes to networks 172.16.30.0 and 172.16.40.0. Use the following commands to add the static routes:
Lab_A#config t
Lab_A(config)#ip route 172.16.30.0 255.255.255.0
172.16.20.2
Lab_A(config)#ip route 172.16.40.0 255.255.255.0
172.16.20.2

2. Save the current configuration for the Lab_A router by going to privileged mode, typing
copy run start, and pressing Enter.

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3. On the Lab_B router, you have direct connections to networks 172.16.20.0 and

172.16.30.0. You need to add routes to networks 172.16.10.0 and 172.16.40.0. Use
the following commands to add the static routes:
Lab_B#config t
Lab_B(config)#ip route 172.16.10.0 255.255.255.0
172.16.20.1
Lab_B(config)#ip route 172.16.40.0 255.255.255.0
172.16.30.2

4. Save the current configuration for router Lab_B by going to the enabled mode, typing
copy run start, and pressing Enter.
5. On router Lab_C, create a static route to networks 172.16.10.0 and 172.16.20.0,

which are not directly connected. Create static routes so that router Lab_C can see all
networks, using the commands shown here:
Lab_C#config t
Lab_C(config)#ip route 172.16.10.0 255.255.255.0
172.16.30.1
Lab_C(config)#ip route 172.16.20.0 255.255.255.0
172.16.30.1

6. Save the current configuration for router Lab_C by going to the enable mode, typing
copy run start, and pressing Enter.
7. Check your routing tables to make sure all four networks show up by executing the
show ip route command.
8. Now ping from each router to your hosts and from each router to each router. If it is

set up correctly, it will work.

Hands-on Lab 8.2: Configuring RIP Routing
In this lab, we will use the dynamic routing protocol RIP instead of static routing.
1. Remove any static routes or default routes configured on your routers by using the no
ip route command. For example, here is how you would remove the static routes on

the Lab_A router:
Lab_A#config t
Lab_A(config)#no ip route 172.16.30.0 255.255.255.0
172.16.20.2
Lab_A(config)#no ip route 172.16.40.0 255.255.255.0
172.16.20.2

Do the same thing for routers Lab_B and Lab_C. Verify that only your directly connected networks are in the routing tables.

Hands-on Labs

379

2. After your static and default routes are clear, go into configuration mode on router
Lab_A by typing config t.
3. Tell your router to use RIP routing by typing router rip and pressing Enter, as

shown here:
config t
router rip

4. Add the network number for the networks you want to advertise. Since router Lab_A

has two interfaces that are in two different networks, you must enter a network statement using the network ID of the network in which each interface resides. Alternately,
you could use a summarization of these networks and use a single statement, minimizing the size of the routing table. Since the two networks are 172.16.10.0/24 and
172.16.20.0/24, the network summarization 172.16.0.0 would include both subnets.
Do this by typing network 172.16.0.0 and pressing Enter.
5. Press Ctrl+Z to get out of configuration mode.
6. The interfaces on Lab_B and Lab_C are in the 172.16.20.0/24 and 172.16.30.0/24

networks; therefore, the same summarized network statement will work there as well.
Type the same commands, as shown here:
Config t
Router rip
network 172.16.0.0

7. Verify that RIP is running at each router by typing the following commands at

each router:
show ip protocols

(Should indicate to you that RIP is present on the router.)
show ip route

(Should have routes present with an R to the left of them.)
show running-config or show run

(Should indicate that RIP is present and the networks are being advertised.)
8. Save your configurations by typing copy run start or copy running-config startupconfig and pressing Enter at each router.
9. Verify the network by pinging all remote networks and hosts.

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Review Questions
The following questions are designed to test your understanding of this
chapter’s material. For more information on how to get additional questions, please see this book’s introduction.

The answers to these questions can be found in Appendix B, “Answers to Chapter
Review Questions.”
1. What command was used to generate the following output?
Codes: L - local, C - connected, S - static,
[output cut]
10.0.0.0/8 is variably subnetted, 6 subnets, 4 masks
C
10.0.0.0/8 is directly connected, FastEthernet0/3
L
10.0.0.1/32 is directly connected, FastEthernet0/3
C
10.10.0.0/16 is directly connected, FastEthernet0/2
L
10.10.0.1/32 is directly connected, FastEthernet0/2
C
10.10.10.0/24 is directly connected, FastEthernet0/1
L
10.10.10.1/32 is directly connected, FastEthernet0/1
S*
0.0.0.0/0 is directly connected, FastEthernet0/0

2. You are viewing the routing table and you see an entry 10.1.1.1/32. What legend code

would you expect to see next to this route?
A. C
B. L
C. S
D. D
3. Which of the following statements are true regarding the command ip route
172.16.4.0 255.255.255.0 192.168.4.2? (Choose two.)
A. The command is used to establish a static route.
B. The default administrative distance is used.
C. The command is used to configure the default route.
D. The subnet mask for the source address is 255.255.255.0.
E. The command is used to establish a stub network.

Review Questions

381

4. What destination addresses will be used by HostA to send data to the HTTPS server as

shown in the following network? (Choose two.)
RouterA
Fa0/1
Fa0/0

HTTPS Server

HostA

A. The IP address of the switch
B. The MAC address of the remote switch
C. The IP address of the HTTPS server
D. The MAC address of the HTTPS server
E. The IP address of RouterA’s Fa0/0 interface
F. The MAC address of RouterA’s Fa0/0 interface
5. Using the output shown, what protocol was used to learn the MAC address for

172.16.10.1?
Interface: 172.16.10.2 --- 0x3
Internet Address
Physical Address
172.16.10.1
00-15-05-06-31-b0

Type
dynamic

A. ICMP
B. ARP
C. TCP
D. UDP
6. Which of the following is called an advanced distance-vector routing protocol?
A. OSPF
B. EIGRP
C. BGP
D. RIP

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7. When a packet is routed across a network, the ______________ in the packet changes at

every hop while the ____ does not.
A. MAC address, IP address
B. IP address, MAC address
C. Port number, IP address
D. IP address, port number
8. Which statement is true regarding classless routing protocols? (Choose two.)
A. The use of discontiguous networks is not allowed.
B. The use of variable length subnet masks is permitted.
C. RIPv1 is a classless routing protocol.
D. IGRP supports classless routing within the same autonomous system.
E. RIPv2 supports classless routing.
9. Which two of the following are true regarding the distance-vector and link-state rout-

ing protocols? (Choose two.)
A. Link state sends its complete routing table out of all active interfaces at periodic

time intervals.
B. Distance vector sends its complete routing table out of all active interfaces at peri-

odic time intervals.
C. Link state sends updates containing the state of its own links to all routers in the

internetwork.
D. Distance vector sends updates containing the state of its own links to all routers in

the internetwork.
10. When a router looks up the destination in the routing table for every single packet it is

called _____________ .
A. dynamic switching
B. fast switching
C. process switching
D. Cisco Express Forwarding
11. What type(s) of route is the following? Choose all that apply.
S*

0.0.0.0/0 [1/0] via 172.16.10.5

A. Default
B. Subnetted
C. Static
D. Local

Review Questions

383

12. A network administrator views the output from the show ip route command. A net-

work that is advertised by both RIP and EIGRP appears in the routing table flagged as
an EIGRP route. Why is the RIP route to this network not used in the routing table?
A. EIGRP has a faster update timer.
B. EIGRP has a lower administrative distance.
C. RIP has a higher metric value for that route.
D. The EIGRP route has fewer hops.
E. The RIP path has a routing loop.
13. Which of the following is NOT an advantage of static routing?
A. Less overhead on the router CPU
B. No bandwidth usage between routers
C. Adds security
D. Recovers automatically from lost routes
14. What metric does RIPv2 use to find the best path to a remote network?
A. Hop count
B. MTU
C. Cumulative interface delay
D. Load
E. Path bandwidth value
15. The Corporate router receives an IP packet with a source IP address of 192.168.214.20

and a destination address of 192.168.22.3. Looking at the output from the Corp
router, what will the router do with this packet?
Corp#sh ip route
[output cut]
R
192.168.215.0 [120/2] via 192.168.20.2, 00:00:23, Serial0/0
R
192.168.115.0 [120/1] via 192.168.20.2, 00:00:23, Serial0/0
R
192.168.30.0 [120/1] via 192.168.20.2, 00:00:23, Serial0/0
C
192.168.20.0 is directly connected, Serial0/0
C
192.168.214.0 is directly connected, FastEthernet0/0

A. The packet will be discarded.
B. The packet will be routed out of the S0/0 interface.
C. The router will broadcast looking for the destination.
D. The packet will be routed out of the Fa0/0 interface.

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16. If your routing table has a static, an RIP, and an EIGRP route to the same network,

which route will be used to route packets by default?
A. Any available route
B. RIP route
C. Static route
D. EIGRP route
E. They will all load-balance.
17. Which of the following is an EGP?
A. RIPv2
B. EIGRP
C. BGP
D. RIP
18. Which of the following is an advantage of static routing?
A. Less overhead on the router CPU
B. No bandwidth usage between routers
C. Adds security
D. Recovers automatically from lost routes
19. What command produced the following output?
Interface
FastEthernet0/0
FastEthernet0/1
Serial0/0/0
Serial0/0/1

IP-Address
192.168.10.1
unassigned
172.16.10.2
unassigned

OK?
YES
YES
YES
YES

Method
manual
unset
manual
unset

Status
Protocol
up
up
administratively down down
up
up
administratively down down

A. show ip route
B. show interfaces
C. show ip interface brief
D. show ip arp
20. In the following command what does the 150 at the end of the command mean?
Router(config)#ip route 172.16.3.0 255.255.255.0 192.168.2.4 150

A. Metric
B. Administrative distance
C. Hop count
D. Cost

Chapter

9

Open Shortest Path
First (OSPF)
The following ICND1 exam topics
are covered in this chapter:
11 IP Routing Technologies
■■

Configure and verify OSPF (single area)
■■

Benefit of single area

■■

Configure OSPF v2

■■

Router ID

■■

Passive interface

Open Shortest Path First (OSPF) is by far the most popular
and important routing protocol in use today—so important,
I’m devoting this entire chapter to it! Sticking with the same
approach we’ve adhered to throughout this book, we’ll begin with the basics by completely
familiarizing you with key OSPF terminology. Once we’ve covered that thoroughly, I’ll guide
you through OSPF’s internal operation and then move on to tell you all about OSPF’s many
advantages over RIP.
This chapter is going to be more than chock full of vitally important information and it’s
also going to be really exciting because together, we’ll explore some seriously critical factors
and issues innate to implementing OSPF! I’ll walk you through exactly how to implement
single-area OSPF in a variety of networking environments and then demonstrate some great
techniques you’ll need to verify that everything is configured correctly and running smoothly.
To find up-to-the-minute updates for this chapter, please see
www.lammle.com/forum or the book’s web page at www.sybex.com.

Open Shortest Path First (OSPF) Basics
Open Shortest Path First is an open standard routing protocol that’s been implemented by
a wide variety of network vendors, including Cisco. And it’s that open standard characteristic that’s the key to OSPF’s flexibility and popularity.
Most people opt for OSPF, which works by using the Dijkstra algorithm to initially
construct a shortest path tree and follows that by populating the routing table with the
resulting best paths. EIGRP’s convergence time may be blindingly fast, but OSPF isn’t that
far behind, and its quick convergence is another reason it’s a favorite. Another two great
advantages OSPF offers are that it supports multiple, equal-cost routes to the same destination, and like EIGRP, it also supports both IP and IPv6 routed protocols.
Here’s a list that summarizes some of OSPF’s best features:
uu

Allows for the creation of areas and autonomous systems

uu

Minimizes routing update traffic

Open Shortest Path First (OSPF) Basics

uu

Is highly flexible, versatile, and scalable

uu

Supports VLSM/CIDR

uu

Offers an unlimited hop count

uu

Is open standard and supports multi-vendor deployment

Because OSPF is the first link-state routing protocol that most people run into, it’s a
good idea to size it up against more traditional distance-vector protocols like RIPv2 and
RIPv1. Table 9.1 presents a nice comparison of all three of these common protocols.
Table 9 .1    OSPF and RIP comparison
Characteristic

OSPF

RIPv2

RIPv1

Type of protocol

Link state

Distance vector

Distance vector

Classless support

Yes

Yes

No

VLSM support

Yes

Yes

No

Auto-summarization

No

Yes

Yes

Manual summarization

Yes

Yes

No

Noncontiguous support

Yes

Yes

No

Route propagation

Multicast on change

Periodic multicast

Periodic broadcast

Path metric

Bandwidth

Hops

Hops

Hop count limit

None

15

15

Convergence

Fast

Slow

Slow

Peer authentication

Yes

Yes

No

Hierarchical network
requirement

Yes (using areas)

No (flat only)

No (flat only)

Updates

Event triggered

Periodic

Periodic

Route computation

Dijkstra

Bellman-Ford

Bellman-Ford

387

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I want you know that OSPF has many features beyond the few I’ve listed in Table 9.1 and
all of them combine to produce a fast, scalable, robust protocol that’s also flexible enough to
be actively deployed in a vast array of production networks!
One of OSPF’s most useful traits is that its design is intended to be hierarchical in use,
meaning that it allows us to subdivide the larger internetwork into smaller internetworks
called areas. It’s a really powerful feature that I recommend using, and I promise to show
you how to do that later in the chapter.
Here are three of the biggest reasons to implement OSPF in a way that makes full use of
its intentional, hierarchical design:
uu

To decrease routing overhead

uu

To speed up convergence

uu

To confine network instability to single areas of the network

Because free lunches are invariably hard to come by, all this wonderful functionality
predictably comes at a price and doesn’t exactly make configuring OSPF any easier. But
no worries—we’ll crush it!
Let’s start by checking out Figure 9.1, which shows a very typical, yet simple OSPF design.
I really want to point out the fact that some routers connect to the backbone—called area 0—
the backbone area. OSPF absolutely must have an area 0, and all other areas should connect
to it except for those connected via virtual links, which are beyond the scope of this book. A
router that connects other areas to the backbone area within an AS is called an area border
router (ABR), and even these must have at least one of their interfaces connected to area 0.
F ig u re 9 .1 OSPF design example. An OSPF hierarchical design minimizes
routing table entries and keeps the impact of any topology changes contained within a
specific area.

Backbone Area
External
routing
domain

ASBR

C

F
Area 1

D

G
Area 2

E

H
Area 3
Autonomous System

OSPF runs great inside an autonomous system, but it can also connect multiple autonomous
systems together. The router that connects these ASs is called an autonomous system boundary router (ASBR). Ideally, your aim is to create other areas of networks to help keep route

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updates to a minimum, especially in larger networks. Doing this also keeps problems from
propagating throughout the network, affectively isolating them to a single area.
But let’s pause here to cover some key OSPF terms that are really essential for you to nail
down before we move on any further.

OSPF Terminology
Imagine being given a map and compass with no prior concept of east, west, north or south—
not even what rivers, mountains, lakes, or deserts are. I’m guessing that without any ability to
orient yourself in a basic way, your cool, new tools wouldn’t help you get anywhere but completely lost, right? This is exactly why we’re going to begin exploring OSPF by getting you solidly acquainted with a fairly long list of terms before setting out from base camp into the great
unknown! Here are those vital terms to commit to memory now:
Link A link is a network or router interface assigned to any given network. When an interface is added to the OSPF process, it’s considered to be a link. This link, or interface, will
have up or down state information associated with it as well as one or more IP addresses.
Router ID The router ID (RID) is an IP address used to identify the router. Cisco chooses
the router ID by using the highest IP address of all configured loopback interfaces. If no
loopback interfaces are configured with addresses, OSPF will choose the highest IP address
out of all active physical interfaces. To OSPF, this is basically the “name” of each router.
Neighbor Neighbors are two or more routers that have an interface on a common network, such as two routers connected on a point-to-point serial link. OSPF neighbors must
have a number of common configuration options to be able to successfully establish a
neighbor relationship, and all of these options must be configured exactly the same way:
uu

Area ID

uu

Stub area flag

uu

Authentication password (if using one)

uu

Hello and Dead intervals

Adjacency An adjacency is a relationship between two OSPF routers that permits the
direct exchange of route updates. Unlike EIGRP, which directly shares routes with all of its
neighbors, OSPF is really picky about sharing routing information and will directly share
routes only with neighbors that have also established adjacencies. And not all neighbors will
become adjacent—this depends upon both the type of network and the configuration of the
routers. In multi-access networks, routers form adjacencies with designated and backup designated routers. In point-to-point and point-to-multipoint networks, routers form adjacencies with the router on the opposite side of the connection.
Designated router A designated router (DR) is elected whenever OSPF routers are connected to the same broadcast network to minimize the number of adjacencies formed and to
publicize received routing information to and from the remaining routers on the broadcast
network or link. Elections are won based upon a router’s priority level, with the one having

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the highest priority becoming the winner. If there’s a tie, the router ID will be used to break
it. All routers on the shared network will establish adjacencies with the DR and the BDR,
which ensures that all routers’ topology tables are synchronized.
Backup designated router A backup designated router (BDR) is a hot standby for the
DR on broadcast, or multi-access, links. The BDR receives all routing updates from OSPF
adjacent routers but does not disperse LSA updates.
Hello protocol The OSPF Hello protocol provides dynamic neighbor discovery and maintains neighbor relationships. Hello packets and Link State Advertisements (LSAs) build and
maintain the topological database. Hello packets are addressed to multicast address 224.0.0.5.
Neighborship database The neighborship database is a list of all OSPF routers for which
Hello packets have been seen. A variety of details, including the router ID and state, are
maintained on each router in the neighborship database.
Topological database The topological database contains information from all of the Link
State Advertisement packets that have been received for an area. The router uses the information from the topology database as input into the Dijkstra algorithm that computes the
shortest path to every network.
LSA packets are used to update and maintain the topological database.

Link State Advertisement A Link State Advertisement (LSA) is an OSPF data packet containing link-state and routing information that’s shared among OSPF routers. There are different types of LSA packets, and I’ll cover these in the ICND2 book. An OSPF router will
exchange LSA packets only with routers to which it has established adjacencies.
OSPF areas An OSPF area is a grouping of contiguous networks and routers. All routers in
the same area share a common area ID. Because a router can be a member of more than one
area at a time, the area ID is associated with specific interfaces on the router. This would allow
some interfaces to belong to area 1 while the remaining interfaces can belong to area 0. All of
the routers within the same area have the same topology table. When configuring OSPF with
multiple areas, you’ve got to remember that there must be an area 0 and that this is typically
considered the backbone area. Areas also play a role in establishing a hierarchical network
organization—something that really enhances the scalability of OSPF!
Broadcast (multi-access) Broadcast (multi-access) networks such as Ethernet allow multiple devices to connect to or access the same network, enabling a broadcast ability in which
a single packet is delivered to all nodes on the network. In OSPF, a DR and BDR must be
elected for each broadcast multi-access network.
Nonbroadcast multi-access Nonbroadcast multi-access (NBMA) networks are networks
such as Frame Relay, X.25, and Asynchronous Transfer Mode (ATM). These types of
networks allow for multi-access without broadcast ability like Ethernet. NBMA networks
require special OSPF configuration to function properly.

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Point-to-point Point-to-point refers to a type of network topology made up of a direct
connection between two routers that provides a single communication path. The point-topoint connection can be physical—for example, a serial cable that directly connects two
routers—or logical, where two routers thousands of miles apart are connected by a circuit
in a Frame Relay network. Either way, point-to-point configurations eliminate the need for
DRs or BDRs.
Point-to-multipoint Point-to-multipoint refers to a type of network topology made up
of a series of connections between a single interface on one router and multiple destination
routers. All interfaces on all routers share the point-to-multipoint connection and belong
to the same network. Point-to-multipoint networks can be further classified according to
whether they support broadcasts or not. This is important because it defines the kind of
OSPF configurations you can deploy.
All of these terms play a critical role when you’re trying to understand how OSPF actually
works, so again, make sure you’re familiar with each of them. Having these terms down will
enable you to confidently place them in their proper context as we progress on our journey
through the rest of this chapter!

OSPF Operation
Fully equipped with your newly acquired knowledge of the terms and technologies we
just covered, it’s now time to delve into how OSPF discovers, propagates, and ultimately
chooses routes. Once you know how OSPF achieves these tasks, you’ll understand how
OSPF operates internally really well.
OSPF operation is basically divided into these three categories:
uu

Neighbor and adjacency initialization

uu

LSA flooding

uu

SPF tree calculation

The beginning neighbor/adjacency formation stage is a very big part of OSPF operation.
When OSPF is initialized on a router, the router allocates memory for it, as well as for the
maintenance of both neighbor and topology tables. Once the router determines which interfaces have been configured for OSPF, it will then check to see if they’re active and begin
sending Hello packets.
F ig u re 9 . 2

The Hello protocol

Hello?
224.0.0.5

The Hello protocol is used to discover neighbors, establish adjacencies, and maintain
relationships with other OSPF routers. Hello packets are periodically sent out of each
enabled OSPF interface and in environments that support multicast.

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The address used for this is 224.0.0.5, and the frequency with which Hello packets are sent
out depends upon the network type and topology. Broadcast and point-to-point networks send
Hellos every 10 seconds, whereas non-broadcast and point-to-multipoint networks send them
every 30 seconds.

LSA Flooding
LSA flooding is the method OSPF uses to share routing information. Via LSU packets, LSA
information containing link-state data is shared with all OSPF routers within an area. The
network topology is created from the LSA updates, and flooding is used so that all OSPF
routers have the same topology map to make SPF calculations with.
Efficient flooding is achieved through the use of a reserved multicast address: 224.0.0.5
(AllSPFRouters). LSA updates, which indicate that something in the topology has changed,
are handled a bit differently. The network type determines the multicast address used for
sending updates. Table 9.2 contains the multicast addresses associated with LSA flooding.
Point-to-multipoint networks use the adjacent router’s unicast IP address.
Table 9 . 2    LSA update multicast addresses
Network Type

Multicast Address

Description

Point-to-point

224.0.0.5

AllSPFRouters

Broadcast

224.0.0.6

AllDRouters

Point-to-multipoint

NA

NA

Once the LSA updates have been flooded throughout the network, each recipient must
acknowledge that the flooded update has been received. It’s also important for recipients to
validate the LSA update.

SPF Tree Calculation
Within an area, each router calculates the best/shortest path to every network in that same
area. This calculation is based upon the information collected in the topology database and
an algorithm called shortest path first (SPF). Picture each router in an area constructing
a tree—much like a family tree—where the router is the root and all other networks are
arranged along the branches and leaves. This is the shortest path tree used by the router to
insert OSPF routes into the routing table.
It’s important to understand that this tree contains only networks that exist in the same
area as the router itself does. If a router has interfaces in multiple areas, then separate trees
will be constructed for each area. One of the key criteria considered during the route selection process of the SPF algorithm is the metric or cost of each potential path to a network.
But this SPF calculation doesn’t apply to routes from other areas.

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OSPF Metrics
OSPF uses a metric referred to as cost. A cost is associated with every outgoing interface
included in an SPF tree. The cost of the entire path is the sum of the costs of the outgoing
interfaces along the path. Because cost is an arbitrary value as defined in RFC 2338, Cisco
had to implement its own method of calculating the cost for each OSPF-enabled interface.
Cisco uses a simple equation of 108/bandwidth, where bandwidth is the configured bandwidth for the interface. Using this rule, a 100 Mbps Fast Ethernet interface would have a
default OSPF cost of 1 and a 1,000 Mbps Ethernet interface would have a cost of 1.
Important to note is that this value can be overridden with the ip ospf cost command.
The cost is manipulated by changing the value to a number within the range of 1 to 65,535.
Because the cost is assigned to each link, the value must be changed on the specific interface
you want to change the cost on.
Cisco bases link cost on bandwidth. Other vendors may use other metrics
to calculate a given link’s cost. When connecting links between routers
from different vendors, you’ll probably have to adjust the cost to match
another vendor’s router because both routers must assign the same cost
to the link for OSPF to work properly.

Configuring OSPF
Configuring basic OSPF isn’t as simple as configuring RIP and EIGRP, and it can get really
complex once the many options that are allowed within OSPF are factored in. But that’s
okay because you really only need to focus on basic, single-area OSPF configuration at this
point. Coming up, I’ll show you how to configure single-area OSPF.
The two factors that are foundational to OSPF configuration are enabling OSPF and
configuring OSPF areas.

Enabling OSPF
The easiest and also least scalable way to configure OSPF is to just use a single area. Doing
this requires a minimum of two commands.
The first command used to activate the OSPF routing process is as follows:
Router(config)#router ospf ?
<1-65535> Process ID

A value in the range from 1 to 65,535 identifies the OSPF process ID. It’s a unique number
on this router that groups a series of OSPF configuration commands under a specific running
process. Different OSPF routers don’t have to use the same process ID to communicate. It’s a

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purely local value that doesn’t mean a lot, but you still need to remember that it cannot start
at 0; it has to start at a minimum of 1.
You can have more than one OSPF process running simultaneously on the same router
if you want, but this isn’t the same as running multi-area OSPF. The second process will
maintain an entirely separate copy of its topology table and manage its communications
independently of the first one and you use it when you want OSPF to connect multiple ASs
together. Also, because the Cisco exam objectives only cover single-area OSPF with each
router running a single OSPF process, that’s what we’ll focus on in this book.
The OSPF process ID is needed to identify a unique instance of an OSPF
database and is locally significant.

Configuring OSPF Areas
After identifying the OSPF process, you need to identify the interfaces that you want to
activate OSPF communications on as well as the area in which each resides. This will
also configure the networks you’re going to advertise to others. OSPF uses wildcards in
the configuration, which are also used in the access list configurations that we’ll cover
in Chapter 12, “Security.”
Here’s an example of a basic OSPF configuration for you, showing our second minimum command needed, the network command:
Router#config t
Router(config)#router ospf 1
Router(config-router)#network 10.0.0.0 0.255.255.255 area ?
<0-4294967295> OSPF area ID as a decimal value
A.B.C.D
OSPF area ID in IP address format
Router(config-router)#network 10.0.0.0 0.255.255.255 area 0

The areas can be any number from 0 to 4.2 billion. Don’t get these numbers
confused with the process ID, which ranges from 1 to 65,535.

Remember, the OSPF process ID number is irrelevant. It can be the same on every router
on the network, or it can be different—doesn’t matter. It’s locally significant and just enables
the OSPF routing on the router.
The arguments of the network command are the network number (10.0.0.0) and the wildcard mask (0.255.255.255). The combination of these two numbers identifies the interfaces
that OSPF will operate on and will also be included in its OSPF LSA advertisements. Based
on my sample configuration, OSPF will use this command to find any interface on the router
configured in the 10.0.0.0 network and will place any interface it finds into area 0. Notice

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that you can create about 4.2 billion areas! In reality, a router wouldn’t let you create that
many, but you can certainly name them using the numbers up to 4.2 billion. You can also
label an area using an IP address format.
Let me stop here a minute to give you a quick explanation of wildcards: A 0 octet in the
wildcard mask indicates that the corresponding octet in the network must match exactly.
On the other hand, a 255 indicates that you don’t care what the corresponding octet is in
the network number. A network and wildcard mask combination of 1.1.1.1 0.0.0.0 would
match an interface configured exactly with 1.1.1.1 only, and nothing else. This is really useful if you want to activate OSPF on a specific interface in a very clear and simple way. If
you insist on matching a range of networks, the network and wildcard mask combination
of 1.1.0.0 0.0.255.255 would match any interface in the range of 1.1.0.0 to 1.1.255.255.
Because of this, it’s simpler and safer to stick to using wildcard masks of 0.0.0.0 and identify each OSPF interface individually. Once configured, they’ll function exactly the same—
one way is really isn’t better than the other.
The final argument is the area number. It indicates the area to which the interfaces
identified in the network and wildcard mask portion belong. Remember that OSPF routers
will become neighbors only if their interfaces share a network that’s configured to belong
to the same area number. The format of the area number is either a decimal value from the
range 1 to 4,294,967,295 or a value represented in standard dotted-decimal notation. For
example, area 0.0.0.0 is a legitimate area and is identical to area 0.

Wildcard Example
Before getting down to configuring our network, let’s take a quick peek at a more complex
OSPF network configuration to find out what our OSPF network statements would be if we
were using subnets and wildcards.
In this scenario, you have a router with these four subnets connected to four different
interfaces:
uu

192.168.10.64/28

uu

192.168.10.80/28

uu

192.168.10.96/28

uu

192.168.10.8/30

All interfaces need to be in area 0, so it seems to me the easiest configuration would look
like this:
Test#config t
Test(config)#router ospf 1
Test(config-router)#network 192.168.10.0 0.0.0.255 area 0

Okay—I’ll admit that preceding example is actually pretty simple, but easy isn’t always
best—especially when dealing with OSPF! So even though this is an easy-button way to configure OSPF, it doesn’t make good use of its capabilities and what fun is that? Worse yet, the
objectives aren’t very likely to present something this simple for you! So let’s create a separate

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network statement for each interface using the subnet numbers and wildcards. Doing that
would look something like this:
Test#config t
Test(config)#router ospf 1
Test(config-router)#network
Test(config-router)#network
Test(config-router)#network
Test(config-router)#network

192.168.10.64 0.0.0.15 area 0
192.168.10.80 0.0.0.15 area 0
192.168.10.96 0.0.0.15 area 0
192.168.10.8 0.0.0.3 area 0

Wow, now that’s a different looking config! Truthfully, OSPF would work exactly the
same way as it would with the easy configuration I showed you first—but unlike the easy
configuration, this one covers the objectives!
And although this looks a bit complicated, trust me, it really isn’t. All you need for clarity is
to fully understand your block sizes! Just remember that when configuring wildcards, they’re
always one less than the block size. A /28 is a block size of 16, so we would add our network
statement using the subnet number and then add a wildcard of 15 in the interesting octet. For
the /30, which is a block size of 4, we would go with a wildcard of 3. Once you practice this a
few times, it gets really easy. And do practice because we’ll deal with them again when we get
to access lists later on!
Let’s use Figure 9.3 as an example and configure that network with OSPF using wildcards to make sure you have a solid grip on this. The figure shows a three-router network
with the IP addresses of each interface.
F ig u re 9 . 3

Sample OSPF wildcard configuration

10.255.255.81/30
10.255.255.82/30 10.255.255.9/30
G0/0
G0/1
G0/0
Lab A
Lab B
Fa0/0
Fa0/0
192.168.10.65/29
192.168.10.49/29

10.255.255.10/30
G0/0
Lab C
Fa0/0
192.168.10.17/29

The very first thing you need to be able to do is to look at each interface and determine the subnet that the addresses are in. Hold on, I know what you’re thinking: “Why
don’t I just use the exact IP addresses of the interface with the 0.0.0.0 wildcard?” Well,
you can, but we’re paying attention to Cisco exam objectives here, not just what’s easiest, remember?

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The IP addresses for each interface are shown in the figure. The Lab_A router has two
directly connected subnets: 192.168.10.64/29 and 10.255.255.80/30. Here’s the OSPF configuration using wildcards:
Lab_A#config t
Lab_A(config)#router ospf 1
Lab_A(config-router)#network 192.168.10.64 0.0.0.7 area 0
Lab_A(config-router)#network 10.255.255.80 0.0.0.3 area 0

The Lab_A router is using a /29, or 255.255.255.248, mask on the Fa0/0 interface. This is
a block size of 8, which is a wildcard of 7. The G0/0 interface is a mask of 255.255.255.252—
block size of 4, with a wildcard of 3. Notice that I typed in the network number, not the
interface number. You can’t configure OSPF this way if you can’t look at the IP address and
slash notation and then figure out the subnet, mask, and wildcard, can you? So don’t take your
exam until you can do this.
Here are other two configurations to help you practice:
Lab_B#config t
Lab_B(config)#router ospf 1
Lab_B(config-router)#network 192.168.10.48 0.0.0.7 area 0
Lab_B(config-router)#network 10.255.255.80 0.0.0.3 area 0
Lab_B(config-router)#network 10.255.255.8 0.0.0.3 area 0

Lab_C#config t
Lab_C(config)#router ospf 1
Lab_C(config-router)#network 192.168.10.16 0.0.0.7 area 0
Lab_C(config-router)#network 10.255.255.8 0.0.0.3 area 0

As I mentioned with the Lab_A configuration, you’ve got to be able to determine the subnet, mask, and wildcard just by looking at the IP address and mask of an interface. If you
can’t do that, you won’t be able to configure OSPF using wildcards as I just demonstrated.
So go over this until you’re really comfortable with it!

Configuring Our Network with OSPF
Okay—now we get to have some fun! Let’s configure our internetwork with OSPF using
just area 0. OSPF has an administrative distance of 110, but let’s remove RIP while we’re
at it because I don’t want you to get in the habit of having RIP running on your network.
There’s a bunch of different ways to configure OSPF, and as I said, the simplest
and easiest is to use the wildcard mask 0.0.0.0. But I want to demonstrate that we can

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configure each router differently with OSPF and still come up with the exact same result.
This is one reason why OSPF is more fun and challenging than other routing protocols—
it gives us all a lot more ways to screw things up, which automatically provides a troubleshooting opportunity! We’ll use our network as shown in Figure 9.4 to configure OSPF
and by the way, notice I added a new router!
F ig u re 9 . 4

Our new network layout

192.168.10.1/24

Fa0/0

SF
172.16.10.2/30 S0/0/0

172.16.10.1/30

Fa0/0 192.168.20.1/24
LA
S0/0/1 172.16.10.6/30

S0/0

S0/1 172.16.10.5/30

Corp
Fa0/0 10.10.10.1/24

Boulder
Fa0/0 10.10.10.2/24

Corp
Here’s the Corp router’s configuration:
Corp#sh ip int brief
Interface
IP-Address
OK? Method Status
Protocol
FastEthernet0/0 10.10.10.1
YES manual up
up
Serial0/0
172.16.10.1
YES manual up
up
FastEthernet0/1 unassigned
YES unset administratively down down
Serial0/1
172.16.10.5
YES manual up
up
Corp#config t
Corp(config)#no router rip
Corp(config)#router ospf 132
Corp(config-router)#network 10.10.10.1 0.0.0.0 area 0
Corp(config-router)#network 172.16.10.1 0.0.0.0 area 0
Corp(config-router)#network 172.16.10.5 0.0.0.0 area 0

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Alright—it looks like we have a few things to talk about here. First, I removed RIP and
then added OSPF. Why did I use OSPF 132? It really doesn’t matter—the number is irrelevant. I guess it just felt good to use 132. But notice that I started with the show ip int brief
command, just like when I was configuring RIP. I did this because it’s always important to
verify exactly what you are directly connected to. Doing this really helps prevent typos!
The network commands are pretty straightforward. I typed in the IP address of each interface and used the wildcard mask of 0.0.0.0, which means that the IP address must precisely
match each octet. This is actually one of those times where easier is better, so just do this:
Corp(config)#router ospf 132
Corp(config-router)#network 172.16.10.0 0.0.0.255 area 0

Nice—there’s only one line instead of two for the 172.16.10.0 network! I really want
you to understand that OSPF will work the same here no matter which way you configure
the network statement. Now, let’s move on to SF. To simplify things, we’re going to use our
same sample configuration.

SF
The SF router has two directly connected networks. I’ll use the IP addresses on each interface to configure this router.
SF#sh ip int brief
Interface
IP-Address
OK? Method Status
Protocol
FastEthernet0/0 192.168.10.1
YES manual up
up
FastEthernet0/1 unassigned
YES unset administratively down down
Serial0/0/0
172.16.10.2
YES manual up
up
Serial0/0/1
unassigned
YES unset administratively down down
SF#config t
SF(config)#no router rip
SF(config)#router ospf 300
SF(config-router)#network 192.168.10.1 0.0.0.0 area 0
SF(config-router)#network 172.16.10.2 0.0.0.0 area 0
*Apr 30 00:25:43.810: %OSPF-5-ADJCHG: Process 300, Nbr 172.16.10.5 on Serial0/0/0
from LOADING to FULL, Loading Done

Here, all I did was to first disable RIP, turn on OSPF routing process 300, and then I
added my two directly connected networks. Now let’s move on to LA!

LA
We’re going to give some attention to the LA router that’s directly connected to two networks:
LA#sh ip int brief
Interface
IP-Address

OK? Method Status

Protocol

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FastEthernet0/0 192.168.20.1
YES manual up
up
FastEthernet0/1 unassigned
YES unset administratively down down
Serial0/0/0
unassigned
YES unset administratively down down
Serial0/0/1
172.16.10.6
YES manual up
up
LA#config t
LA(config)#router ospf 100
LA(config-router)#network 192.168.20.0 0.0.0.255 area 0
LA(config-router)#network 172.16.0.0 0.0.255.255 area 0
*Apr 30 00:56:37.090: %OSPF-5-ADJCHG: Process 100, Nbr 172.16.10.5 on Serial0/0/1
from LOADING to FULL, Loading Done

Remember that when you’re configuring dynamic routing, using the show ip int brief
command first will make it all so much easier!
And don’t forget, I can use any process ID I want, as long as it’s a value from 1 to 65,535,
because it doesn’t matter if all routers use the same process ID. Also, notice that I used different wildcards in this example. Doing this works really well too.
Okay, I want you to think about something for a second before we move onto more
advanced OSPF topics: What if the Fa0/1 interface of the LA router was connected to a
link that we didn’t want, or need to have on in order to have OSPF working, as shown in
Figure 9.5?
F ig u re 9 . 5

Adding a non-OSPF network to LA router

OSPF network

Fa0/0
LA

Fa0/1
Non-OSPF network

You’ve seen this before because I demonstrated this already back in Chapter 8, in the
RIP section. We can use the same command that we did under that routing process here as
well! Take a look:
LA(config)#router ospf 100
LA(config-router)#passive-interface fastEthernet 0/1

Even though this is pretty simple, you’ve really got to be careful before you configure
this command on your router! I added this command as an example on interface Fa0/1,
which happens to be an interface we’re not using in this network because I want OSPF to
work on my other router’s interfaces.

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Now it’s time to configure our Corp router to advertise a default route to the SF and LA
routers because doing so will make our lives a lot easier. Instead of having to configure all
our routers with a default route, we’ll only configure one router and then advertise that this
router is the one that holds the default route—elegant!
In Figure 9.4, keep in mind that, for now, the corporate router is connected to the Internet
off of Fa0/0. We’ll create a default route toward this imaginary Internet and then tell the
other routers that this is the route they’ll use to get to the Internet. Here is the configuration:
Corp#config t
Corp(config)#ip route 0.0.0.0 0.0.0.0 Fa0/0
Corp(config)#router ospf 1
Corp(config-router)#default-information originate

Now, let’s check and see if our other routers have received this default route from the
Corp router:
SF#show ip route
[output cut]
E1 - OSPF external type 1, E2 - OSPF external type 2
[output cut]
O*E2 0.0.0.0/0 [110/1] via 172.16.10.1, 00:01:54, Serial0/0/0
SF#

Sure enough—the last line in the SF router shows that it received the advertisement from
the Corp router regarding the fact that the corporate router is the one holding the default
route out of the AS.
But hold on a second! I need to configure our new router into my lab to create the example
network we’ll use from here on. Here’s the configuration of the new router that I connected to
the same network that the Corp router is connected to via the Fa0/0 interface:
Router#config t
Router(config)#hostname Boulder
Boulder(config)#int f0/0
Boulder(config-if)#ip address 10.10.10.2 255.255.255.0
Boulder(config-if)#no shut
*Apr 6 18:01:38.007: %LINEPROTO-5-UPDOWN: Line protocol on Interface
FastEthernet0/0, changed state to up
Boulder(config-if)#router ospf 2
Boulder(config-router)#network 10.0.0.0 0.255.255.255 area 0
*Apr 6 18:03:27.267: %OSPF-5-ADJCHG: Process 2, Nbr 223.255.255.254 on
FastEthernet0/0 from LOADING to FULL, Loading Done

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This is all good, but I need to make sure that you don’t follow my example to a tee
because here, I just quickly brought a router up without setting my passwords first. I can
get away with this only because I am in a nonproduction network, so don’t do this in the
real world where security is key!
Anyway, now that I have my new router nicely connected with a basic configuration,
we’re going to move on to cover loopback interfaces, how to set the router ID (RID) used
with OSPF, and finally, how to verify OSPF.

OSPF and Loopback Interfaces
It’s really vital to configure loopback interfaces when using OSPF. In fact, Cisco suggests
using them whenever you configure OSPF on a router for stability purposes.
Loopback interfaces are logical interfaces, which means they’re virtual, software-only
interfaces, not actual, physical router interfaces. A big reason we use loopback interfaces
with OSPF configurations is because they ensure that an interface is always active and
available for OSPF processes.
Loopback interfaces also come in very handy for diagnostic purposes as well as for OSPF
configuration. Understand that if you don’t configure a loopback interface on a router, the
highest active IP address on a router will become that router’s RID during bootup! Figure 9.6
illustrates how routers know each other by their router ID.
F ig u re 9 . 6

OSPF router ID (RID)

I need your RID so I can
place you properly in my
neighbor table!

The RID is not only used to advertise routes, it’s also used to elect the designated router
(DR) and the backup designated router (BDR). These designated routers create adjacencies
when a new router comes up and exchanges LSAs to build topological databases.
By default, OSPF uses the highest IP address on any active interface at the
moment OSPF starts up to determine the RID of the router. But this behavior can be overridden via a logical interface. Remember—the highest IP
address of any logical interface will always become a router’s RID!

OSPF and Loopback Interfaces

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Now it’s time to show you how to configure these logical loopback interfaces and how to
verify them, as well as verify RIDs.

Configuring Loopback Interfaces
Configuring loopback interfaces rocks mostly because it’s the easiest part of OSPF configuration, and we all need a break about now—right? So hang on—we’re in the home stretch!
First, let’s see what the RID is on the Corp router with the show ip ospf command:
Corp#sh ip ospf
Routing Process "ospf 1" with ID 172.16.10.5
[output cut]

Okay—we can see that the RID is 172.16.10.5—the Serial0/0 interface of the router. So
let’s configure a loopback interface using a completely different IP addressing scheme:
Corp(config)#int loopback 0
*Mar 22 01:23:14.206: %LINEPROTO-5-UPDOWN: Line protocol on Interface
Loopback0, changed state to up
Corp(config-if)#ip address 172.31.1.1 255.255.255.255

The IP scheme really doesn’t matter here, but each one being in a separate subnet does!
By using the /32 mask, we can use any IP address we want as long as the addresses are
never the same on any two routers.
Let’s configure the other routers now:
SF#config t
SF(config)#int loopback 0
*Mar 22 01:25:11.206: %LINEPROTO-5-UPDOWN: Line protocol on Interface
Loopback0, changed state to up
SF(config-if)#ip address 172.31.1.2 255.255.255.255

Here’s the configuration of the loopback interface on LA:
LA#config t
LA(config)#int loopback 0
*Mar 22 02:21:59.686: %LINEPROTO-5-UPDOWN: Line protocol on Interface
Loopback0, changed state to up
LA(config-if)#ip address 172.31.1.3 255.255.255.255

I’m pretty sure you’re wondering what the IP address mask of 255.255.255.255 (/32)
means and why we don’t just use 255.255.255.0 instead. While it’s true that either mask
works, the /32 mask is called a host mask and works fine for loopback interfaces. It also

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allows us to save subnets. Notice how I was able to use 172.31.1.1, .2, .3, and .4? If I didn’t
use the /32, I’d have to use a separate subnet for each and every router—not good!
One important question to answer before we move on is did we actually change the
RIDs of our router by setting the loopback interfaces? Let’s find out by taking a look at
the Corp’s RID:
Corp#sh ip ospf
Routing Process "ospf 1" with ID 172.16.10.5

Okay—what happened here? You would think that because we set logical interfaces, the
IP addresses under them would automatically become the RID of the router, right? Well, sort
of, but only if you do one of two things: either reboot the router or delete OSPF and re-create
the database on your router. Neither is all that great an option, so try to remember to create
your logical interfaces before you start OSPF routing. That way, the loopback interface would
always become your RID straight away!
With all this in mind, I’m going with rebooting the Corp router because it’s the easier of
the two options I have right now.
Now let’s look and see what our RID is:
Corp#sh ip ospf
Routing Process "ospf 1" with ID 172.31.1.1

Okay, that did the trick! The Corp router now has a new RID, so I guess I’ll just go
ahead and reboot all my routers to get their RIDs reset to our logical addresses. But should
I really do that?
Maybe not because there is one other way. What do you think about adding a new RID
for the router right under the router ospf process-id command instead? Sounds good, so
I’d say let’s give that a shot! Here’s an example of doing that on the Corp router:
Corp#config t
Corp(config)#router ospf 1
Corp(config-router)#router-id 223.255.255.254
Reload or use "clear ip ospf process" command, for this to take effect
Corp(config-router)#do clear ip ospf process
Reset ALL OSPF processes? [no]: yes
*Jan 16 14:20:36.906: %OSPF-5-ADJCHG: Process 1, Nbr 192.168.20.1
on Serial0/1 from FULL to DOWN, Neighbor Down: Interface down
or detached
*Jan 16 14:20:36.906: %OSPF-5-ADJCHG: Process 1, Nbr 192.168.10.1
on Serial0/0 from FULL to DOWN, Neighbor Down: Interface down
or detached
*Jan 16 14:20:36.982: %OSPF-5-ADJCHG: Process 1, Nbr 192.168.20.1

Verifying OSPF Configuration

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on Serial0/1 from LOADING to FULL, Loading Done
*Jan 16 14:20:36.982: %OSPF-5-ADJCHG: Process 1, Nbr 192.168.10.1
on Serial0/0 from LOADING to FULL, Loading Done
Corp(config-router)#do sh ip ospf
Routing Process "ospf 1" with ID 223.255.255.254

Now look at that—it worked! We changed the RID without reloading the router! But
wait—remember, we set a logical loopback interface earlier. Does that mean the loopback
interface will win over the router-id command? Well, we can see our answer… A loopback interface will not override the router-id command, and we don’t have to reboot the
router to make it take effect as the RID!
So this process follows this hierarchy:
1. Highest active interface by default.
2. Highest logical interface overrides a physical interface.
3. The router-id overrides the interface and loopback interface.

The only thing left now is to decide whether you want to advertise the loopback interfaces under OSPF. There are pros and cons to using an address that won’t be advertised
versus using an address that will be. Using an unadvertised address saves on real IP address
space, but the address won’t appear in the OSPF table, which means you can’t ping it.
So basically, what you’re faced with here is a choice that equals a trade-off between the
ease of debugging the network and conservation of address space—what to do? A really
tight strategy is to use a private IP address scheme as I did. Do this and all will be well!
Now that we’ve configured all the routers with OSPF, what’s next? Miller time? Nope—
not yet. It’s that verification thing again. We still have to make sure that OSPF is really working, and that’s exactly what we’re going to do next.

Verifying OSPF Configuration
There are several ways to verify proper OSPF configuration and operation, so next, I’m going
to demonstrate the various OSPF show commands you need to know in order to achieve this.
We’re going to start by taking a quick look at the routing table of the Corp router.
First, let’s issue a show ip route command on the Corp router:
O

C
C
L

192.168.10.0/24 [110/65] via 172.16.10.2, 1d17h, Serial0/0
172.131.0.0/32 is subnetted, 1 subnets
172.131.0.0/32 is subnetted, 1 subnets
172.131.1.1 is directly connected, Loopback0
172.16.0.0/30 is subnetted, 4 subnets
172.16.10.4 is directly connected, Serial0/1
172.16.10.5/32 is directly connected, Serial0/1

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172.16.10.0 is directly connected, Serial0/0
172.16.10.1/32 is directly connected, Serial0/0
192.168.20.0/24 [110/65] via 172.16.10.6, 1d17h, Serial0/1
10.0.0.0/24 is subnetted, 2 subnets
10.10.10.0 is directly connected, FastEthernet0/0
10.10.10.1/32 is directly connected, FastEthernet0/0

The Corp router shows only two dynamic routes for the internetwork, with the O representing OSPF internal routes. The Cs are clearly our directly connected networks, and our
two remote networks are showing up too—nice! Notice the 110/65, which is our administrative distance/metric.
Now that’s a really sweet-looking OSPF routing table! It’s important to make it easier to
troubleshoot and fix an OSPF network, which is why I always use the show ip int brief
command when configuring my routing protocols. It’s very easy to make little mistakes
with OSPF, so keep your eyes on the details!
It’s time to show you all the OSPF verification commands that you need in your toolbox
for now.

The show ip ospf Command
The show ip ospf command is what you’ll need to display OSPF information for one or all
OSPF processes running on the router. Information contained therein includes the router
ID, area information, SPF statistics, and LSA timer information. Let’s check out the output
from the Corp router:
Corp#sh ip ospf
Routing Process "ospf 1" with ID 223.255.255.254
Start time: 00:08:41.724, Time elapsed: 2d16h
Supports only single TOS(TOS0) routes
Supports opaque LSA
Supports Link-local Signaling (LLS)
Supports area transit capability
Router is not originating router-LSAs with maximum metric
Initial SPF schedule delay 5000 msecs
Minimum hold time between two consecutive SPFs 10000 msecs
Maximum wait time between two consecutive SPFs 10000 msecs
Incremental-SPF disabled
Minimum LSA interval 5 secs
Minimum LSA arrival 1000 msecs
LSA group pacing timer 240 secs
Interface flood pacing timer 33 msecs
Retransmission pacing timer 66 msecs
Number of external LSA 0. Checksum Sum 0x000000

Verifying OSPF Configuration

407

Number of opaque AS LSA 0. Checksum Sum 0x000000
Number of DCbitless external and opaque AS LSA 0
Number of DoNotAge external and opaque AS LSA 0
Number of areas in this router is 1. 1 normal 0 stub 0 nssa
Number of areas transit capable is 0
External flood list length 0
IETF NSF helper support enabled
Cisco NSF helper support enabled
Area BACKBONE(0)
Number of interfaces in this area is 3
Area has no authentication
SPF algorithm last executed 00:11:08.760 ago
SPF algorithm executed 5 times
Area ranges are
Number of LSA 6. Checksum Sum 0x03B054
Number of opaque link LSA 0. Checksum Sum 0x000000
Number of DCbitless LSA 0
Number of indication LSA 0
Number of DoNotAge LSA 0
Flood list length 0

Notice the router ID (RID) of 223.255.255.254, which is the highest IP address configured on the router. Hopefully, you also noticed that I set the RID of the corporate router to
the highest available IP address available with IPv4.

The show ip ospf database Command
Using the show ip ospf database command will give you information about the number
of routers in the internetwork (AS) plus the neighboring router’s ID—the topology database
I mentioned earlier. Unlike the show ip eigrp topology command, this command reveals
the OSPF routers, but not each and every link in the AS like EIGRP does.
The output is broken down by area. Here’s a sample output, again from Corp:
Corp#sh ip ospf database

OSPF Router with ID (223.255.255.254) (Process ID 1)
Router Link States (Area 0)

Link ID
10.10.10.2

ADV Router
10.10.10.2

Age
966

Seq#
Checksum Link count
0x80000001 0x007162 1

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192.168.10.1
192.168.20.1
223.255.255.254

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Open Shortest Path First (OSPF)

172.31.1.4
192.168.10.1
192.168.20.1
223.255.255.254

885
886
1133
925

0x80000002
0x8000007A
0x8000007A
0x8000004D

0x00D27E
0x00BC95
0x00E348
0x000B90

1
3
3
5

Net Link States (Area 0)

Link ID
10.10.10.1

ADV Router
Age
223.255.255.254 884

Seq#
Checksum
0x80000002 0x008CFE

You can see all the routers and the RID of each router—the highest IP address on each
of them. For example, the Link ID and ADV Router of my new Boulder router shows up
twice: once with the directly connected IP address (10.10.10.2) and as the RID that I set
under the OSPF process (172.31.1.4).
The router output shows the link ID—remember that an interface is also a link—and the
RID of the router on that link under the ADV router, or advertising router.

The show ip ospf interface Command
The show ip ospf interface command reveals all interface-related OSPF information.
Data is displayed about OSPF information for all OSPF-enabled interfaces or for specified
interfaces. I’ll highlight some of the more important factors for you. Check it out:
Corp#sh ip ospf int f0/0
FastEthernet0/0 is up, line protocol is up
Internet Address 10.10.10.1/24, Area 0
Process ID 1, Router ID 223.255.255.254, Network Type BROADCAST, Cost: 1
Transmit Delay is 1 sec, State DR, Priority 1
Designated Router (ID) 223.255.255.254, Interface address 10.10.10.1
Backup Designated router (ID) 172.31.1.4, Interface address 10.10.10.2
Timer intervals configured, Hello 10, Dead 40, Wait 40, Retransmit 5
oob-resync timeout 40
Hello due in 00:00:08
Supports Link-local Signaling (LLS)
Cisco NSF helper support enabled
IETF NSF helper support enabled
Index 3/3, flood queue length 0
Next 0x0(0)/0x0(0)
Last flood scan length is 1, maximum is 1

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409

Last flood scan time is 0 msec, maximum is 0 msec
Neighbor Count is 1, Adjacent neighbor count is 1
Adjacent with neighbor 172.31.1. Suppress hello for 0 neighbor(s)

Okay—so this command has given us the following information:
uu

Interface IP address

uu

Area assignment

uu

Process ID

uu

Router ID

uu

Network type

uu

Cost

uu

Priority

uu

DR/BDR election information (if applicable)

uu

Hello and Dead timer intervals

uu

Adjacent neighbor information

The reason I used the show ip ospf interface f0/0 command is because I knew that
there would be a designated router elected on the FastEthernet broadcast multi-access network between our Corp and Boulder routers. The information that I highlighted is all very
important, so make sure you’ve noted it! A good question to ask you here is what are the
Hello and Dead timers set to by default?
Type in the show ip ospf interface command and receive this response:
Corp#sh ip ospf int f0/0
%OSPF: OSPF not enabled on FastEthernet0/0

This error occurs when OSPF is enabled on the router, but not the interface. When this
happens, you need to check your network statements because it means that the interface
you’re trying to verify is not in your OSPF process!

The show ip ospf neighbor Command
The show ip ospf neighbor command is super-useful because it summarizes the pertinent
OSPF information regarding neighbors and the adjacency state. If a DR or BDR exists, that
information will also be displayed. Here’s a sample:
Corp#sh ip ospf neighbor

Neighbor ID
172.31.1.4
192.168.20.1
192.168.10.1

Pri
1
0
0

State
FULL/BDR
FULL/ FULL/ -

Dead Time
00:00:34
00:00:31
00:00:32

Address
10.10.10.2
172.16.10.6
172.16.10.2

Interface
FastEthernet0/0
Serial0/1
Serial0/0

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An Admin Connects Two Disparate Routers Together with OSPF and the
Link Between them Never Comes Up
Quite a few years ago, an admin called me in a panic because he couldn’t get OSPF working between two routers, one of which was an older router that they needed to use while
they were waiting for their new router to be shipped to them.
OSPF can be used in a multi-vendor network so he was confused as to why this wasn’t
working. He turned on RIP and it worked so he was super confused with why OSPF was
not creating adjacencies. I had him use the show ip ospf interface command to look at
the link between the two routers and sure enough, the hello and dead timers didn’t match.
I had him configure the mismatched parameters so they would match, but it still wouldn’t
create an adjacency. Looking more closely at the show ip ospf interface command, I
noticed the cost did not match! Cisco calculated the bandwidth differently than the other
vendor. Once I had him configure both as the same value, the link came up! Always remember, just because OSPF can be used in a multi-vendor network, does not mean it will work
out of the box!

This is a critical command to understand because it’s extremely useful in production
networks. Let’s take a look at the Boulder router output:
Boulder>sh ip ospf neighbor

Neighbor ID
Pri
223.255.255.254
1

State
FULL/DR

Dead Time
00:00:31

Address
10.10.10.1

Interface
FastEthernet0/0

Okay—here we can see that since there’s an Ethernet link (broadcast multi-access) on
the link between the Boulder and the Corp router, there’s going to be an election to determine who will be the designated router (DR) and who will be the backup designated router
(BDR). We can see that the Corp became the designated router, and it won because it had
the highest IP address on the network—the highest RID.
Now the reason that the Corp connections to SF and LA don’t have a DR or BDR listed
in the output is that by default, elections don’t happen on point-to-point links and they
show FULL/ - . But we can still determine that the Corp router is fully adjacent to all three
routers from its output.

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411

The show ip protocols Command
The show ip protocols command is also highly useful, whether you’re running OSPF,
EIGRP, RIP, BGP, IS-IS, or any other routing protocol that can be configured on your router.
It provides an excellent overview of the actual operation of all currently running protocols!
Check out the output from the Corp router:
Corp#sh ip protocols
Routing Protocol is "ospf 1"
Outgoing update filter list for all interfaces is not set
Incoming update filter list for all interfaces is not set
Router ID 223.255.255.254
Number of areas in this router is 1. 1 normal 0 stub 0 nssa
Maximum path: 4
Routing for Networks:
10.10.10.1 0.0.0.0 area 0
172.16.10.1 0.0.0.0 area 0
172.16.10.5 0.0.0.0 area 0
Reference bandwidth unit is 100 mbps
Routing Information Sources:
Gateway
Distance
Last Update
192.168.10.1
110
00:21:53
192.168.20.1
110
00:21:53
Distance: (default is 110) Distance: (default is 110)

From looking at this output, you can determine the OSPF process ID, OSPF router ID,
type of OSPF area, networks and areas configured for OSPF, and the OSPF router IDs of
neighbors—that’s a lot. It’s super-efficient!

Summary
This chapter gave you a great deal of information about OSPF. It’s really difficult to include
everything about OSPF because so much of it falls outside the scope of this chapter and book,
but I’ve given you a few tips here and there, so you’re good to go—as long as you make sure
you’ve got what I presented to you dialed in, that is!
I talked about a lot of OSPF topics, including terminology, operations, and configuration
as well as verification and monitoring.

Visit ccna
.gg/ch9/b
for a
companion
MicroNugget
from CBT
Nuggets.

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Each of these topics encompasses quite a bit of information—the terminology section
just scratched the surface of OSPF. But you’ve got the goods you really need for your
studies. Finally, I gave you a tight survey of commands highly useful for observing the
operation of OSPF so you can verify that things are moving along as they should. So eat
it all up, and you’re set!

Exam Essentials
Compare OSPF and RIPv1. OSPF is a link-state protocol that supports VLSM and classless
routing; RIPv1 is a distance-vector protocol that does not support VLSM and supports only
classful routing.
Know how OSPF routers become neighbors and/or adjacent.
neighbors when each router sees the other’s Hello packets.

OSPF routers become

Be able to configure single-area OSPF. A minimal single-area configuration involves only
two commands: router ospf process-id and network x.x.x.x y.y.y.y area Z.
Be able to verify the operation of OSPF. There are many show commands that provide useful details on OSPF, and it is useful to be completely familiar with the output of each: show
ip ospf, show ip ospf database, show ip ospf interface, show ip ospf neighbor, and
show ip protocols.

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413

Written Lab 9
The answers to this lab can be found in Appendix A, “Answers to Written Labs.”
1. Write the command that will enable the OSPF process 101 on a router.
2. Write the command that will display details of all OSPF routing processes enabled on

a router.
3. Write the command that will display interface-specific OSPF information.
4. Write the command that will display all OSPF neighbors.
5. Write the command that will display all different OSPF route types that are currently

known by the router.

Hands-on Labs
In this section, you will use the following network and add OSPF routing.
S0/0
DCE

Lab A
Fa0/0

S0/0

Lab B

S0/1

S0/0
DCE

Lab C
Fa0/0

The first lab (Lab 9.1) requires you to configure three routers for OSPF and then view
the configuration. Note that the labs in this chapter were written to be used with real
equipment—but they can be used with any router simulator. You can replace the WAN
links with Ethernet links if you want to.
The labs in this chapter are as follows:
Lab 9.1: Enabling the OSPF Process
Lab 9.2: Configuring OSPF Interfaces
Lab 9.3: Verifying OSPF Operation
Table 9.5 shows our IP addresses for each router (each interface uses a /24 mask).

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Table 9 . 5    Our IP addresses
Router

Interface

IP address

Lab_A

Fa0/0

172.16.10.1

Lab_A

S0/0

172.16.20.1

Lab_B

S0/2

172.16.20.2

Lab_B

S0/1

172.16.30.1

Lab_C

S0/0

172.16.30.2

Lab_C

Fa0/0

172.16.40.1

Hands-on Lab 9.1: Enabling the OSPF Process
This is the first mandatory step in OSPF configuration.
1. Enable OSPF process 100 on Lab_A:
Lab_A#conf t
Enter configuration commands, one per line.
End with CNTL/Z.
Lab_A (config)#router ospf 100
Lab_A (config-router)#^Z

2. Enable OSPF process 101 on Lab_B:
Lab_B#conf t
Enter configuration commands, one per line.
End with CNTL/Z.
Lab_B (config)#router ospf 101
Lab_B (config-router)#^Z

3. Enable OSPF process 102 on Lab_C:
Lab_C#conf t
Enter configuration commands, one per line.
End with CNTL/Z.
Lab_C (config)#router ospf 102
Lab_C (config-router)#^Z

Hands-on Labs

415

Hands-on Lab 9.2: Configuring OSPF Interfaces
The second mandatory step in OSPF is adding your network statements.
1. Configure the LAN and the network between Lab_A and Lab_B. Assign it to area 0.
Lab_A#conf t
Enter configuration commands, one per line.
End with CNTL/Z.
Lab_A (config)#router ospf 100
Lab_A (config-router)#network 172.16.10.1 0.0.0.0 area 0
Lab_A (config-router)#network 172.16.20.1 0.0.0.0 area 0
Lab_A (config-router)#^Z
Lab_A #

2. Configure the networks on the Lab_B router. Assign them to area 0.
Lab_B#conf t
Enter configuration commands, one per line.
End with CNTL/Z.
Lab_B(config)#router ospf 101
Lab_B(config-router)#network 172.16.20.2 0.0.0.0 area 0
Lab_B(config-router)#network 172.16.30.1 0.0.0.0 area 0
Lab_B(config-router)#^Z
Lab_B #

3. Configure the networks on the Lab_C router. Assign them to area 0.
Lab_C#conf t
Enter configuration commands, one per line.
End with CNTL/Z.
Lab_C(config)#router ospf 102
Lab_C(config-router)#network 172.16.30.2 0.0.0.0 area 0
Lab_C(config-router)#network 172.16.40.1 0.0.0.0 area 0
Lab_C(config-router)#^Z
Lab_C#

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Hands-on Lab 9.3: Verifying OSPF Operation
You need to be able to verify what you configure.
1. Execute a show ip ospf neighbors command from the Lab_A router and view

the results.
Lab_A#sho ip ospf neig

2. Execute a show ip route command to verify that all other routers are learning

all routes.
Lab_A#sho ip route

3. Execute a show ip protocols command to verify OSPF information.
Lab_A#sho ip protocols

4. Execute a show ip OSPF command to verify your RID.
Lab_A#sho ip ospf

5. Execute a show ip ospf interface f0/0 command to verify your timers.
Lab_A#sho ip ospf int f0/0

Review Questions

417

Review Questions
The following questions are designed to test your understanding of this
chapter’s material. For more information on how to get additional questions, please see this book’s introduction.

The answers to these questions can be found in Appendix B, “Answers to Chapter
Review Questions.”
1. There are three possible routes for a router to reach a destination network. The first

route is from OSPF with a metric of 782. The second route is from RIPv2 with a metric
of 4. The third is from EIGRP with a composite metric of 20514560. Which route will
be installed by the router in its routing table?
A. RIPv2
B. EIGRP
C. OSPF
D. All three
2. In the accompanying diagram, which of the routers must be ABRs? (Choose all

that apply.)
Backbone Area

C

F
Area 1

A. C
B. D
C. E
D. F
E. G
F. H

D

G
Area 2

E

H
Area 3

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3. Which of the following describe the process identifier that is used to run OSPF on a

router? (Choose two.)
A. It is locally significant.
B. It is globally significant.
C. It is needed to identify a unique instance of an OSPF database.
D. It is an optional parameter required only if multiple OSPF processes are running

on the router.
E. All routes in the same OSPF area must have the same process ID if they are to

exchange routing information.
4. All of the following must match for two OSPF routers to become neighbors except which?
A. Area ID
B. Router ID
C. Stub area flag
D. Authentication password if using one
5. In the diagram, by default what will be the router ID of Lab_B?
10.255.255.81/30
10.255.255.82/30 10.255.255.9/30
G0/0
G0/1
G0/1
Lab A
Lab B
Fa0/0
Fa0/0
192.168.10.65/29
192.168.10.49/29

A. 10.255.255.82
B. 10.255.255.9
C. 192.168.10.49
D. 10.255.255.81

10.255.255.10/30
G0/0
Lab C
Fa0/0
192.168.10.17/29

Review Questions

419

6. You get a call from a network administrator who tells you that he typed the following

into his router:
Router(config)#router ospf 1
Router(config-router)#network 10.0.0.0 255.0.0.0 area 0

He tells you he still can’t see any routes in the routing table. What configuration error
did the administrator make?
A. The wildcard mask is incorrect.
B. The OSPF area is wrong.
C. The OSPF process ID is incorrect.
D. The AS configuration is wrong.
7. Which of the following statements is true with regard to the output shown?
Corp#sh ip ospf neighbor
Neighbor ID
Pri
State
172.31.1.4
1
FULL/BDR
192.168.20.1
0
FULL/ 192.168.10.1
0
FULL/ -

Dead Time
00:00:34
00:00:31
00:00:32

Address
10.10.10.2
172.16.10.6
172.16.10.2

A. There is no DR on the link to 192.168.20.1.
B. The Corp router is the BDR on the link to 172.31.1.4.
C. The Corp router is the DR on the link to 192.168.20.1.
D. The link to 192.168.10.1 is Active.
8. What is the administrative distance of OSPF?
A. 90
B. 100
C. 120
D. 110
9. In OSPF, Hellos are sent to what IP address?
A. 224.0.0.5
B. 224.0.0.9
C. 224.0.0.10
D. 224.0.0.1

Interface
FastEthernet0/0
Serial0/1
Serial0/0

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Open Shortest Path First (OSPF)

10. What command generated the following output?
172.31.1.4
192.168.20.1
192.168.10.1

1
0
0

FULL/BDR
FULL/ FULL/ -

00:00:34
00:00:31
00:00:32

10.10.10.2
172.16.10.6
172.16.10.2

FastEthernet0/0
Serial0/1
Serial0/0

A. show ip ospf neighbor
B. show ip ospf database
C. show ip route
D. show ip ospf interface
11. Updates addressed to 224.0.0.6 are destined for which type of OSPF router?
A. DR
B. ASBR
C. ABR
D. All OSPF routers
12. For some reason, you cannot establish an adjacency relationship on a common Ethernet

link between two routers. Looking at this output, what is the cause of the problem?
RouterA#
Ethernet0/0 is up, line protocol is up
Internet Address 172.16.1.2/16, Area 0
Process ID 2, Router ID 172.126.1.2, Network Type BROADCAST, Cost: 10
Transmit Delay is 1 sec, State DR, Priority 1
Designated Router (ID) 172.16.1.2, interface address 172.16.1.1
No backup designated router on this network
Timer intervals configured, Hello 5, Dead 20, Wait 20, Retransmit 5

RouterB#
Ethernet0/0 is up, line protocol is up
Internet Address 172.16.1.1/16, Area 0
Process ID 2, Router ID 172.126.1.1, Network Type BROADCAST, Cost: 10
Transmit Delay is 1 sec, State DR, Priority 1
Designated Router (ID) 172.16.1.1, interface address 172.16.1.2
No backup designated router on this network
Timer intervals configured, Hello 10, Dead 40, Wait 40, Retransmit 5

Review Questions

A. The OSPF area is not configured properly.
B. The priority on RouterA should be set higher.
C. The cost on RouterA should be set higher.
D. The Hello and Dead timers are not configured properly.
E. A backup designated router needs to be added to the network.
F. The OSPF process ID numbers must match.
13. In the work area match each OSPF term (by line) to its definition.
Designated router

contains only the best routes

Topological database

elected on broadcast networks

Hello protocol

contains all routes learned

Routing table

provides dynamic neighbor discovery

14. Type the command that will disable OSPF on the Fa0/1 interface under the routing

process. Write only the command and not the prompt.
15. Which two of the following commands will place network 10.2.3.0/24 into area 0?

(Choose two.)
A. router eigrp 10
B. router ospf 10
C. router rip
D. network 10.0.0.0
E. network 10.2.3.0 255.255.255.0 area 0
F. network 10.2.3.0 0.0.0.255 area0
G. network 10.2.3.0 0.0.0.255 area 0

421

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Open Shortest Path First (OSPF)

16. Given the following output, which statement or statements can be determined to be

true? (Choose all that apply.)
RouterA2# show ip ospf neighbor

Neighbor ID Pri State Dead Time Address Interface
192.168.23.2 1 FULL/BDR 00:00:29 10.24.4.2 FastEthernet1/0
192.168.45.2 2 FULL/BDR 00:00:24 10.1.0.5 FastEthernet0/0
192.168.85.1 1 FULL/- 00:00:33 10.6.4.10 Serial0/1
192.168.90.3 1 FULL/DR 00:00:32 10.5.5.2 FastEthernet0/1
192.168.67.3 1 FULL/DR 00:00:20 10.4.9.20 FastEthernet0/2
192.168.90.1 1 FULL/BDR 00:00:23 10.5.5.4 FastEthernet0/1
<>

A. The DR for the network connected to Fa0/0 has an interface priority higher than 2.
B. This router (A2) is the BDR for subnet 10.1.0.0.
C. The DR for the network connected to Fa0/1 has a router ID of 10.5.5.2.
D. The DR for the serial subnet is 192.168.85.1.
17. What are three reasons for creating OSPF in a hierarchical design? (Choose three.)
A. To decrease routing overhead
B. To speed up convergence
C. To confine network instability to single areas of the network
D. To make configuring OSPF easier

Review Questions

423

18. Type the command that produced the following output. Write only the command and

not the prompt.
FastEthernet0/0 is up, line protocol is up
Internet Address 10.10.10.1/24, Area 0
Process ID 1, Router ID 223.255.255.254, Network Type BROADCAST, Cost: 1
Transmit Delay is 1 sec, State DR, Priority 1
Designated Router (ID) 223.255.255.254, Interface address 10.10.10.1
Backup Designated router (ID) 172.31.1.4, Interface address 10.10.10.2
Timer intervals configured, Hello 10, Dead 40, Wait 40, Retransmit 5
oob-resync timeout 40
Hello due in 00:00:08
Supports Link-local Signaling (LLS)
Cisco NSF helper support enabled
IETF NSF helper support enabled
Index 3/3, flood queue length 0
Next 0x0(0)/0x0(0)
Last flood scan length is 1, maximum is 1
Last flood scan time is 0 msec, maximum is 0 msec
Neighbor Count is 1, Adjacent neighbor count is 1
Adjacent with neighbor 172.31.1. Suppress hello for 0 neighbor(s)

19. A(n) ____________is an OSPF data packet containing link-state and routing informa-

tion that are shared among OSPF routers.
A. LSA
B. TSA
C. Hello
D. SPF
20. If routers in a single area are configured with the same priority value, what value does

a router use for the OSPF router ID in the absence of a loopback interface?
A. The lowest IP address of any physical interface
B. The highest IP address of any physical interface
C. The lowest IP address of any logical interface
D. The highest IP address of any logical interface

Chapter

10

Layer 2 Switching
The following ICND1 exam topics
are covered in this chapter:
11 LAN Switching Technologies
■■

Identify basic switching concepts and the operation of
Cisco switches.

■■

■■

Collision Domains

■■

Broadcast Domains

■■

Types of switching

■■

CAM Table

Configure and verify initial switch configuration including
remote access management.
■■

■■

Cisco IOS commands to perform basic switch setup

Verify network status and switch operation using basic
utilities such as Ping, Telnet and SSH.

11 Network Device Security
■■

Configure and verify Switch Port Security features such as:
■■

Sticky MAC

■■

MAC address limitation

■■

Static/dynamic

■■

Violation modes

■■

Err-disable

■■

Shutdown

■■

Protect restrict

■■

Shutdown unused ports

■■

Err-disable recovery

When people at Cisco discuss switching in regards to the Cisco
exam objectives, they’re talking about layer 2 switching unless
they say otherwise. Layer 2 switching is the process of using
the hardware address of devices on a LAN to segment a network. Since you’ve got the basic
idea of how that works nailed down by now, we’re going to dive deeper into the particulars
of layer 2 switching to ensure that your concept of how it works is solid and complete.
You already know that we rely on switching to break up large collision domains into
smaller ones and that a collision domain is a network segment with two or more devices
sharing the same bandwidth. A hub network is a typical example of this type of technology.
But since each port on a switch is actually its own collision domain, we were able to create
a much better Ethernet LAN network by simply replacing our hubs with switches!
Switches truly have changed the way networks are designed and implemented. If a pure
switched design is properly implemented, it absolutely will result in a clean, cost-effective,
and resilient internetwork. In this chapter, we’ll survey and compare how networks were
designed before and after switching technologies were introduced.
I’ll be using three switches to begin our configuration of a switched network, and we’ll actually continue with their configurations in Chapter 11, “VLANs and Inter-VLAN Routing.”
To find up-to-the-minute updates for this chapter, please see
www.lammle.com/forum or the book’s web page at www.sybex.com.

Switching Services
Unlike old bridges, which used software to create and manage a Content Addressable
Memory (CAM) filter table, our new, fast switches use application-specific integrated circuits (ASICs) to build and maintain their MAC filter tables. But it’s still okay to think of
a layer 2 switch as a multiport bridge because their basic reason for being is the same: to
break up collision domains.
Layer 2 switches and bridges are faster than routers because they don’t take up time looking
at the Network layer header information. Instead, they look at the frame’s hardware addresses
before deciding to either forward, flood, or drop the frame.
Unlike hubs, switches create private, dedicated collision domains and provide independent bandwidth exclusive on each port.

Switching Services

427

Here’s a list of four important advantages we gain when using Layer 2 switching:
uu

Hardware-based bridging (ASICs)

uu

Wire speed

uu

Low latency

uu

Low cost

A big reason layer 2 switching is so efficient is that no modification to the data packet
takes place. The device only reads the frame encapsulating the packet, which makes the
switching process considerably faster and less error-prone than routing processes are.
And if you use layer 2 switching for both workgroup connectivity and network segmentation (breaking up collision domains), you can create more network segments than you
can with traditional routed networks. Plus, layer 2 switching increases bandwidth for each
user because, again, each connection, or interface into the switch, is its own, self-contained
collision domain.

Three Switch Functions at Layer 2
There are three distinct functions of layer 2 switching that are vital for you to remember:
address learning, forward/filter decisions, and loop avoidance.
Address learning Layer 2 switches remember the source hardware address of each frame
received on an interface and enter this information into a MAC database called a forward/
filter table.
Forward/filter decisions When a frame is received on an interface, the switch looks at the
destination hardware address, then chooses the appropriate exit interface for it in the MAC
database. This way, the frame is only forwarded out of the correct destination port.
Loop avoidance If multiple connections between switches are created for redundancy purposes, network loops can occur. Spanning Tree Protocol (STP) is used to prevent network
loops while still permitting redundancy.
Next, I’m going to talk about address learning and forward/filtering decisions. Loop
avoidance is beyond the scope of the objectives being covered in this chapter.

Address Learning
When a switch is first powered on, the MAC forward/filter table (CAM) is empty, as shown
in Figure 10.1.
When a device transmits and an interface receives a frame, the switch places the frame’s
source address in the MAC forward/filter table, allowing it to refer to the precise interface
the sending device is located on. The switch then has no choice but to flood the network
with this frame out of every port except the source port because it has no idea where the
destination device is actually located.
If a device answers this flooded frame and sends a frame back, then the switch will take
the source address from that frame and place that MAC address in its database as well,

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associating this address with the interface that received the frame. Because the switch now
has both of the relevant MAC addresses in its filtering table, the two devices can now make
a point-to-point connection. The switch doesn’t need to flood the frame as it did the first
time because now the frames can and will only be forwarded between these two devices.
This is exactly why layer 2 switches are so superior to hubs. In a hub network, all frames
are forwarded out all ports every time—no matter what. Figure 10.2 shows the processes
involved in building a MAC database.
F ig u re 1 0 .1

Empty forward/filter table on a switch
MAC forward/filter table
Fa0/0

Fa0/0:

Fa0/3
Fa0/2

Fa0/1

Fa0/1:
Fa0/2:
Fa0/3:

F ig u re 1 0 . 2

How switches learn hosts’ locations
CAM/MAC forward/filter table

Fa0/0

Fa0/3
Fa0/2

Fa0/1

Step 1

3 4

3

3

Fa0/0:

0000.8c01.000A

Step 2

Fa0/1:

0000.8c01.000B

Step 4

Fa0/2:
Fa0/3:

A

B

C

D

In this figure, you can see four hosts attached to a switch. When the switch is powered
on, it has nothing in its MAC address forward/filter table, just as in Figure 10.1. But when
the hosts start communicating, the switch places the source hardware address of each frame
into the table along with the port that the frame’s source address corresponds to.
Let me give you an example of how a forward/filter table is populated using Figure 10.2:
1. Host A sends a frame to Host B. Host A’s MAC address is 0000.8c01.000A; Host B’s

MAC address is 0000.8c01.000B.
2. The switch receives the frame on the Fa0/0 interface and places the source address in

the MAC address table.

Switching Services

429

3. Since the destination address isn’t in the MAC database, the frame is forwarded out all

interfaces except the source port.
4. Host B receives the frame and responds to Host A. The switch receives this frame on

interface Fa0/1 and places the source hardware address in the MAC database.
5. Host A and Host B can now make a point-to-point connection and only these specific

devices will receive the frames. Hosts C and D won’t see the frames, nor will their MAC
addresses be found in the database because they haven’t sent a frame to the switch yet.
If Host A and Host B don’t communicate to the switch again within a certain time
period, the switch will flush their entries from the database to keep it as current as possible.

Forward/Filter Decisions
When a frame arrives at a switch interface, the destination hardware address is compared to
the forward/filter MAC database. If the destination hardware address is known and listed in
the database, the frame is only sent out of the appropriate exit interface. The switch won’t
transmit the frame out any interface except for the destination interface, which preserves
bandwidth on the other network segments. This process is called frame filtering.
But if the destination hardware address isn’t listed in the MAC database, then the frame
will be flooded out all active interfaces except the interface it was received on. If a device
answers the flooded frame, the MAC database is then updated with the device’s location—
its correct interface.
If a host or server sends a broadcast on the LAN, by default, the switch will flood the
frame out all active ports except the source port. Remember, the switch creates smaller
collision domains, but it’s always still one large broadcast domain by default.
In Figure 10.3, Host A sends a data frame to Host D. What do you think the switch will
do when it receives the frame from Host A?
F ig u re 1 0 . 3

Forward/filter table
Switch# show mac address-table

Fa0/3

A

Fa0/6
Fa0/5

Fa0/4

B

C

VLAN

Mac Address

Ports

1

0005.dccb.d74b

Fa0/4

1

000a.f467.9e80

Fa0/5

1

000a.f467.9e8b

Fa0/6

D

Let’s examine Figure 10.4 to find the answer.
Since Host A’s MAC address is not in the forward/filter table, the switch will add the
source address and port to the MAC address table, then forward the frame to Host D. It’s

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Layer 2 Switching

really important to remember that the source MAC is always checked first to make sure it’s
in the CAM table. After that, if Host D’s MAC address wasn’t found in the forward/filter
table, the switch would’ve flooded the frame out all ports except for port Fa0/3 because
that’s the specific port the frame was received on.
F ig u re 1 0 . 4

Forward/filter table answer
Switch# show mac address-table
VLAN

Fa0/3

A

Fa0/6
Fa0/5

Fa0/4

B

C

Mac Address

Ports

1

00ca.345a.c7b9

Fa0/3

1

0005.dccb.d74b

Fa0/4

1

000a.f467.9e80

Fa0/5

1

000a.f467.9e8b

Fa0/6

D

Now let’s take a look at the output that results from using a show mac address-table
command:
Switch#sh mac address-table
Vlan
Mac Address
Type
--------------------1
0005.dccb.d74b
DYNAMIC
1
000a.f467.9e80
DYNAMIC
1
000a.f467.9e8b
DYNAMIC
1
000a.f467.9e8c
DYNAMIC
1
0010.7b7f.c2b0
DYNAMIC
1
0030.80dc.460b
DYNAMIC
1
0030.9492.a5dd
DYNAMIC
1
00d0.58ad.05f4
DYNAMIC

Ports
----Fa0/1
Fa0/3
Fa0/4
Fa0/3
Fa0/3
Fa0/3
Fa0/1
Fa0/1

But let’s say the preceding switch received a frame with the following MAC addresses:
Source MAC: 0005.dccb.d74b
Destination MAC: 000a.f467.9e8c
How will the switch handle this frame? The right answer is that the destination MAC
address will be found in the MAC address table and the frame will only be forwarded out
Fa0/3. Never forget that if the destination MAC address isn’t found in the forward/filter
table, the frame will be forwarded out all of the switch’s ports except for the one on which
it was originally received in an attempt to locate the destination device. Now that you can

Switching Services

431

see the MAC address table and how switches add host addresses to the forward filter table,
how do think we can secure it from unauthorized users?

Port Security
It’s usually not a good thing to have your switches available for anyone to just plug into and
play around with. I mean, we worry about wireless security, so why wouldn’t we demand
switch security just as much, if not more?
But just how do we actually prevent someone from simply plugging a host into one of
our switch ports—or worse, adding a hub, switch, or access point into the Ethernet jack
in their office? By default, MAC addresses will just dynamically appear in your MAC
forward/filter database and you can stop them in their tracks by using port security!
Figure 10.5 shows two hosts connected to the single switch port Fa0/3 via either a hub
or access point (AP).
F ig u re 1 0 . 5
MAC address.

“Port security” on a switch port restricts port access by

Fa0/3
Okay!

NO!

A

B

Port Fa0/3 is configured to observe and allow only certain MAC addresses to associate
with the specific port, so in this example, Host A is denied access, but Host B is allowed to
associate with the port.
By using port security, you can limit the number of MAC addresses that can be assigned
dynamically to a port, set static MAC addresses, and—here’s my favorite part—set penalties
for users who abuse your policy! Personally, I like to have the port shut down when the security policy is violated. Making abusers bring me a memo from their boss explaining why they
violated the security policy brings with it a certain poetic justice, which is nice. And I’ll also
require something like that before I’ll enable their port again. Things like this really seem to
help people remember to behave!
This is all good, but you still need to balance your particular security needs with the
time that implementing and managing them will realistically require. If you have tons of
time on your hands, then go ahead and seriously lock your network down vault-tight!
If you’re busy like the rest of us, I’m here to reassure you that there are ways to secure
things nicely without being totally overwhelmed with a massive amount of administrative

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overhead. First, and painlessly, always remember to shut down unused ports or assign them
to an unused VLAN. All ports are enabled by default, so you need to make sure there’s no
access to unused switch ports!
Here are your options for configuring port security:
Switch#config t
Switch(config)#int f0/1
Switch(config-if)#switchport mode access
Switch(config-if)#switchport port-security
Switch(config-if)#switchport port-security ?
aging
Port-security aging commands
mac-address
Secure mac address
maximum
Max secure addresses
violation
Security violation mode


Most Cisco switches ship with their ports in desirable mode, which means that those
ports will desire to trunk when sensing that another switch has just been connected. So
first, we need to change the port out from desirable mode and make it an access port
instead. If we don’t do that, we won’t be able to configure port security on it at all! Once
that’s out of the way, we can move on using our port-security commands, never forgetting that we must enable port security on the interface. Notice that I did this after I made
the port an access port!
The preceding output clearly illustrates that the switchport port-security command
can be used with four options. You can use the switchport port-security mac-address
mac-address command to assign individual MAC addresses to each switch port, but be
warned because if you go with that option, you had better have boatloads of time on
your hands!
If you want to set up a switch port to allow only one host per port and make sure the
port will shut down if this rule is violated, use the following commands like this:
Switch(config-if)#switchport port-security maximum 1
Switch(config-if)#switchport port-security violation shutdown

These commands really are probably the most popular because they prevent random
users from connecting to a specific switch or access point that’s in their office. The
maximum setting is 1, which is the port security default that’s immediately set on a port
when it’s enabled. Sounds okay, but the drawback to this is that it only allows a single
MAC address to be used on the port, so if anyone, including you, tries to add another host
on that segment, the switch port will immediately shut down. And when that happens,
you have to manually go into the switch and re-enable the port by cycling it with a
shutdown and then a no shutdown command.

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433

Probably one of my favorite commands is the sticky command and not just because it’s
got a cool name. It also makes very cool things happen! You can find this command under
the mac-address command:
Switch(config-if)#switchport port-security mac-address sticky
Switch(config-if)#switchport port-security maximum 2
Switch(config-if)#switchport port-security violation shutdown

Basically, with the sticky command you can provide static MAC address security without having to type in absolutely everyone’s MAC address on the network. I like things that
save me time like that!
In the preceding example, the first two MAC addresses coming into the port “stick” to it
as static addresses and will be placed in the running-config, but when a third address tried
to connect, the port would shut down immediately.
Let me show you one more example. Figure 10.6 displays a host in a company lobby
that needs to be secured against the Ethernet cable used by anyone other than a single
authorized individual.
F ig u re 1 0 . 6

Protecting a PC in a lobby
Fa0/1

What can you do to ensure that only the MAC address of the lobby PC is allowed by
switch port Fa0/1?
The solution is pretty straightforward because in this case, the defaults for port security
will work well. All I have left to do is add a static MAC entry:
Switch(config-if)#switchport port-security
Switch(config-if)#switchport port-security violation restrict
Switch(config-if)#switchport port-security mac-address aa.bb.cc.dd.ee.ff

To protect the lobby PC, we would set the maximum allowed MAC addresses to 1 and
the violation to restrict so the port didn’t get shut down every time someone tried to use
the Ethernet cable (which would be constantly). By using violation restrict, the unauthorized frames would just be dropped. But did you notice that I enabled port-security
and then set a static MAC address? Remember that as soon as you enable port-security
on a port, it defaults to violation shutdown and a maximum of 1. So all I needed to do
was change the violation mode and add the static MAC address and our business requirement is solidly met!

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I’ll be going over port security again in the configuration examples later in
this chapter.

Lobby PC Always Being Disconnected Becomes a Security Risk
At a large Fortune 50 company in San Jose, CA, there was a PC in the lobby that held the
company directory. With no security guard present in the lobby, the Ethernet cable connecting the PC was free game to all vendors, contractors, and visitors waiting in the lobby.
Port security to the rescue! By enabling port security on the port with the switchport
port-security command, the switch port connecting to the PC was automatically secured
with the defaults of allowing only one MAC address to associate to the port and violation
shutdown. However, the port was always going into err-shutdown mode whenever anyone
tried to use the Ethernet port. By changing the violation mode to restrict and setting a static
MAC address for the port with the switchport port-security mac-address mac-address
command, only the Lobby PC was able to connect and communicate on the network! Problem solved!

Loop Avoidance
Redundant links between switches are important to have in place because they help prevent
nasty network failures in the event that one link stops working.
But while it’s true that redundant links can be extremely helpful, they can also cause
more problems than they solve! This is because frames can be flooded down all redundant
links simultaneously, creating network loops as well as other evils. Here’s a list of some of
the ugliest problems that can occur:
uu

uu

If no loop avoidance schemes are put in place, the switches will flood broadcasts endlessly
throughout the internetwork. This is sometimes referred to as a broadcast storm. Most of
the time, they’re referred to in very unprintable ways! Figure 10.7 illustrates how a broadcast can be propagated throughout the network. Observe how a frame is continually being
flooded through the internetwork’s physical network media.
A device can receive multiple copies of the same frame because that frame can arrive
from different segments at the same time. Figure 10.8 demonstrates how a whole bunch
of frames can arrive from multiple segments simultaneously. The server in the figure
sends a unicast frame to Router C. Because it’s a unicast frame, Switch A forwards the
frame and Switch B provides the same service—it forwards the unicast. This is bad
because it means that Router C receives that unicast frame twice, causing additional
overhead on the network.

Switching Services

uu

uu

435

You may have thought of this one: The MAC address filter table could be totally confused about the source device’s location because the switch can receive the frame from
more than one link. Worse, the bewildered switch could get so caught up in constantly
updating the MAC filter table with source hardware address locations that it will fail
to forward a frame! This is called thrashing the MAC table.
One of the most vile events is when multiple loops propagate throughout a network.
Loops can occur within other loops, and if a broadcast storm were to occur simultaneously, the network wouldn’t be able to perform frame switching—period!

F ig u re 1 0 . 7

Broadcast storm

Segment 1

Switch A

Broadcast

Switch B

Segment 2

F ig u re 1 0 . 8

Multiple frame copies

Router C

Unicast

Segment 1
Unicast

Switch B

Segment 2

Unicast

Switch A

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All of these problems spell disaster or close and are all evil situations that must be avoided
or fixed somehow. That’s where the Spanning Tree Protocol comes into play. It was actually
developed to solve each and every one of the problems I just told you about!
Now that I explained the issues that can occur when you have redundant links, or when
you have links that are improperly implemented, I’m sure you understand how vital it is to
prevent them. However, the best solutions are beyond the scope of this chapter and among
the territory covered in the more advanced Cisco exam objectives. For now, let’s focus on
configuring some switching!

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Configuring Catalyst Switches
Cisco Catalyst switches come in many flavors; some run 10 Mbps, while others can speed all
the way up to 10 Gbps switched ports with a combination of twisted-pair and fiber. These
newer switches, like the 2960s and 3560s, also have more intelligence, so they can give you
data fast—mixed media services, too!
With that in mind, it’s time to show you how to start up and configure a Cisco Catalyst
switch using the command-line interface (CLI). After you get the basic commands down in
this chapter, I’ll show you how to configure virtual LANs (VLANs) plus Inter-Switch Link
(ISL), and 802.1q trunking in the next one.
Here’s a list of the basic tasks we’ll be covering next:
uu

Administrative functions

uu

Configuring the IP address and subnet mask

uu

Setting the IP default gateway

uu

Setting port security

uu

Testing and verifying the network
You can learn all about the Cisco family of Catalyst switches at
www.cisco.com/en/US/products/hw/switches/index.html.

Catalyst Switch Configuration
But before we actually get into configuring one of the Catalyst switches, I’ve got to fill you
in regarding the boot process of these switches, just as I did with the routers in Chapter 7,
“Managing a Cisco Internetwork.” Figure 10.9 shows a typical Cisco Catalyst switch and
I need to tell you about the different interfaces and features of this device.
The first thing I want to point out is that the console port for the Catalyst switches are
typically located on the back of the switch. Yet, on a smaller switch like the 3560 shown in
the figure, the console is right in the front to make it easier to use. (The eight-port 2960 looks

Configuring Catalyst Switches

437

exactly the same.) If the POST completes successfully, the system LED turns green, but if the
POST fails, it will turn amber. And seeing that amber glow is an ominous thing—typically
fatal. So you may just want to keep a spare switch around—especially in case it’s a production switch that’s croaked! The bottom button is used to show you which lights are providing
Power over Ethernet (PoE). You can see this by pressing the Mode button. The PoE is a very
nice feature of these switches. It allows me to power my access point and phone by just connecting them into the switch with an Ethernet cable—sweet.
F ig u re 1 0 . 9

A Cisco Catalyst switch

Just as we did with the routers we configured in Chapter 8, “IP Routing,” and Chapter 9,
“Open Shortest Path First (OSPF),” we’ll use a diagram and switch setup to configure in
this chapter as well as in Chapter 11. Figure 10.10 shows the switched network we’ll be
working on.
F ig u re 1 0 .1 0

Our switched network

F0/0
F0/8

192.168.10.17/28
F0/15

S1

F0/16
F0/1
192.168.10.19/28
F0/3

S3

F0/2

F0/4

F0/17
F0/18

F0/5

F0/5

F0/6

F0/6

F0/2
F0/3

F0/1
S2

192.168.10.18/28
F0/4

I’m going to use three 3560 switches, which I also used for demonstration in Chapter 6,
“Cisco’s Internetworking Operating System (IOS),” and Chapter 7. You can use any layer 2
switches for this chapter to follow the configuration, but when we get to Chapter 11, you’ll
need at least one router as well as a layer 3 switch, like my 3560.
Now if we connect our switches to each other, as shown in Figure 10.10, remember that
first we’ll need a crossover cable between the switches. My 3560 switches autodetect the

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connection type, so I was able to use straight-through cables. But not all switches autodetect the cable type. Different switches have different needs and abilities, so just keep this in
mind when connecting your various switches together. Make a note that in the Cisco exam
objectives, switches never autodetect!
When you first connect the switch ports to each other, the link lights are amber and then
turn green indicating normal operation. What you’re actually watching is spanning-tree
converging, and this process takes around 50 seconds with no extensions enabled. But if
you connect into a switch port and the switch port LED is alternating green and amber, it
means the port is experiencing errors. If this happens, check the host NIC or the cabling,
possibly even the duplex settings on the port to make sure they match the host setting.

Do We Need to Put an IP Address on a Switch?
Absolutely not! Switches have all ports enabled and ready to rock. Take the switch out of the
box, plug it in, and the switch starts learning MAC addresses in the CAM. So why would I
need an IP address since switches are providing layer 2 services? Because you still need it for
in-band management purposes! Telnet, SSH, SNMP, etc. all need an IP address in order to
communicate with the switch through the network (in-band). Remember, since all ports are
enabled by default, you need to shut down unused ports or assign them to an unused VLAN.
So where do we put this management IP address the switch needs for management purposes? On what is predictably called the management VLAN interface—a routed interface on
every Cisco switch and called interface VLAN 1. This management interface can be changed,
and Cisco recommends that you do change this to a different management interface for security purposes. No worries—I’ll demonstrate how to do this in Chapter 11.
Let’s configure our switches now so you can watch how I configure the management
interfaces on each switch.

S1
We’re going to begin our configuration by connecting into each switch and setting the administrative functions. We’ll also assign an IP address to each switch, but as I said, doing that isn’t
really necessary to make our network function. The only reason we’re going to do that is so
we can manage/administer it remotely, via Telnet for example. Let’s use a simple IP scheme like
192.168.10.16/28. This mask should be familiar to you! Check out the following output:
Switch>en
Switch#config t
Switch(config)#hostname S1
S1(config)#enable secret todd
S1(config)#int f0/15
S1(config-if)#description 1st connection to S3
S1(config-if)#int f0/16
S1(config-if)#description 2nd connection to S3
S1(config-if)#int f0/17
S1(config-if)#description 1st connection to S2

Configuring Catalyst Switches

439

S1(config-if)#int f0/18
S1(config-if)#description 2nd connection to S2
S1(config-if)#int f0/8
S1(config-if)#desc Connection to IVR
S1(config-if)#line con 0
S1(config-line)#password console
S1(config-line)#login
S1(config-line)#line vty 0 15
S1(config-line)#password telnet
S1(config-line)#login
S1(config-line)#int vlan 1
S1(config-if)#ip address 192.168.10.17 255.255.255.240
S1(config-if)#no shut
S1(config-if)#exit
S1(config)#banner motd #this is my S1 switch#
S1(config)#exit
S1#copy run start
Destination filename [startup-config]? [enter]
Building configuration...
[OK]
S1#

The first thing to notice about this is that there’s no IP address configured on the switch’s
physical interfaces. Since all ports on a switch are enabled by default, there’s not really a whole
lot to configure! The IP address is configured under a logical interface, called a management
domain or VLAN. You can use the default VLAN 1 to manage a switched network just as
we’re doing here, or you can opt to use a different VLAN for management.
The rest of the configuration is basically the same as the process you go through for router
configuration. So remember… no IP addresses on physical switch interfaces, no routing protocols, and so on. We’re performing layer 2 switching at this point, not routing! Also, make a
note to self that there is no AUX port on Cisco switches.

S2
Here is the S2 configuration:
Switch#config t
Switch(config)#hostname S2
S2(config)#enable secret todd
S2(config)#int f0/1
S2(config-if)#desc 1st connection to S1
S2(config-if)#int f0/2
S2(config-if)#desc 2nd connection to s2

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Layer 2 Switching

S2(config-if)#int f0/5
S2(config-if)#desc 1st connection to S3
S2(config-if)#int f0/6
S2(config-if)#desc 2nd connection to s3
S2(config-if)#line con 0
S2(config-line)#password console
S2(config-line)#login
S2(config-line)#line vty 0 15
S2(config-line)#password telnet
S2(config-line)#login
S2(config-line)#int vlan 1
S2(config-if)#ip address 192.168.10.18 255.255.255.240
S2(config)#exit
S2#copy run start
Destination filename [startup-config]?[enter]
Building configuration...
[OK]
S2#

We should now be able to ping from S2 to S1. Let’s try it:
S2#ping 192.168.10.17

Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 192.168.10.17, timeout is 2 seconds:
.!!!!
Success rate is 80 percent (4/5), round-trip min/avg/max = 1/1/1 ms
S2#

Okay—now why did I get only four pings to work instead of five? The first period [.] is a
timeout, but the exclamation point [!] is a success.
It’s a good question, and here’s your answer: the first ping didn’t work because of the time
that ARP takes to resolve the IP address to its corresponding hardware MAC address.

S3
Check out the S3 switch configuration:
Switch>en
Switch#config t
SW-3(config)#hostname S3
S3(config)#enable secret todd
S3(config)#int f0/1
S3(config-if)#desc 1st connection to S1

Configuring Catalyst Switches

S3(config-if)#int f0/2
S3(config-if)#desc 2nd connection to S1
S3(config-if)#int f0/5
S3(config-if)#desc 1st connection to S2
S3(config-if)#int f0/6
S3(config-if)#desc 2nd connection to S2
S3(config-if)#line con 0
S3(config-line)#password console
S3(config-line)#login
S3(config-line)#line vty 0 15
S3(config-line)#password telnet
S3(config-line)#login
S3(config-line)#int vlan 1
S3(config-if)#ip address 192.168.10.19 255.255.255.240
S3(config-if)#no shut
S3(config-if)#banner motd #This is the S3 switch#
S3(config)#exit
S3#copy run start
Destination filename [startup-config]?[enter]
Building configuration...
[OK]
S3#

Now let’s ping to S1 and S2 from the S3 switch and see what happens:
S3#ping 192.168.10.17
Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 192.168.10.17, timeout is 2 seconds:
.!!!!
Success rate is 80 percent (4/5), round-trip min/avg/max = 1/3/9 ms
S3#ping 192.168.10.18
Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 192.168.10.18, timeout is 2 seconds:
.!!!!
Success rate is 80 percent (4/5), round-trip min/avg/max = 1/3/9 ms
S3#sh ip arp
Protocol Address
Age (min) Hardware Addr
Type
Interface
Internet 192.168.10.17
0
001c.575e.c8c0 ARPA
Vlan1
Internet 192.168.10.18
0
b414.89d9.18c0 ARPA
Vlan1
Internet 192.168.10.19
ecc8.8202.82c0 ARPA
Vlan1
S3#

441

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In the output of the show ip arp command, the dash (-) in the minutes column means
that it is the physical interface of the device.
Now, before we move on to verifying the switch configurations, there’s one more command you need to know about, even though we don’t really need it in our current network
because we don’t have a router involved. It’s the ip default-gateway command. If you
want to manage your switches from outside your LAN, you must set a default gateway on
the switches just as you would with a host, and you do this from global config. Here’s an
example where we introduce our router with an IP address using the last IP address in our
subnet range:
S3#config t
S3(config)#ip default-gateway 192.168.10.30

Now that we have all three switches basically configured, let’s have some fun with them!

Port Security
A secured switch port can associate anywhere from 1 to 8,192 MAC addresses, but the 3560s
I am using can support only 6,144, which seems like way more than enough to me. You can
choose to allow the switch to learn these values dynamically, or you can set static addresses
for each port using the switchport port-security mac-address mac-address command.
So let’s set port security on our S3 switch now. Ports Fa0/3 and Fa0/4 will have only one
device connected in our lab. By using port security, we’re assured that no other device can
connect once our hosts in ports Fa0/3 and in Fa0/4 are connected. Here’s how to easily do
that with just a couple commands:
S3#config t
S3(config)#int range f0/3-4
S3(config-if-range)#switchport mode access
S3(config-if-range)#switchport port-security
S3(config-if-range)#do show port-security int f0/3
Port Security
: Enabled
Port Status
: Secure-down
Violation Mode
: Shutdown
Aging Time
: 0 mins
Aging Type
: Absolute
SecureStatic Address Aging : Disabled
Maximum MAC Addresses
: 1
Total MAC Addresses
: 0
Configured MAC Addresses
: 0
Sticky MAC Addresses
: 0
Last Source Address:Vlan
: 0000.0000.0000:0
Security Violation Count
: 0

Configuring Catalyst Switches

443

The first command sets the mode of the ports to “access” ports. These ports must be access
or trunk ports to enable port security. By using the command switchport port-security on
the interface, I’ve enabled port security with a maximum MAC address of 1 and violation of
shutdown. These are the defaults, and you can see them in the highlighted output of the show
port-security int f0/3 command in the preceding code.
Port security is enabled, as displayed on the first line, but the second line shows
Secure-down because I haven’t connected my hosts into the ports yet. Once I do, the
status will show Secure-up and would become Secure-shutdown if a violation occurs.
I’ve just got to point out this all-so-important fact one more time: It’s very important to
remember that you can set parameters for port security but it won’t work until you enable
port security at the interface level. Notice the output for port F0/6:
S3#config t
S3(config)#int range f0/6
S3(config-if-range)#switchport mode access
S3(config-if-range)#switchport port-security violation restrict
S3(config-if-range)#do show port-security int f0/6
Port Security
: Disabled
Port Status
: Secure-up
Violation Mode
: restrict
[output cut]

Port Fa0/6 has been configured with a violation of shutdown, but the first line shows that
port security has not been enabled on the port yet. Remember, you must use this command at
interface level to enable port security on a port:
S3(config-if-range)#switchport port-security

There are two other modes you can use instead of just shutting down the port. The
restrict and protect modes mean that another host can connect up to the maximum MAC
addresses allowed, but after the maximum has been met, all frames will just be dropped
and the port won’t be shut down. Additionally, both the restrict mode and shutdown violation modes alert you via SNMP that a violation has occurred on a port. You can then
call the abuser and tell them they’re so busted—you can see them, you know what they
did, and they’re in serious trouble!
If you’ve configured ports with the violation shutdown command, then the ports will
look like this when a violation occurs:
S3#sh port-security int f0/3
Port Security
:
Port Status
:
Violation Mode
:
Aging Time
:
Aging Type
:
SecureStatic Address Aging :

Enabled
Secure-shutdown
Shutdown
0 mins
Absolute
Disabled

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Maximum MAC Addresses
Total MAC Addresses
Configured MAC Addresses
Sticky MAC Addresses
Last Source Address:Vlan
Security Violation Count

:
:
:
:
:
:

1
2
0
0
0013:0ca69:00bb3:00ba8:1
1

Here you can see that the port is in Secure-shutdown mode and the light for the port
would be amber. To enable the port again, you’d need to do the following:
S3(config-if)#shutdown
S3(config-if)#no shutdown

Let’s verify our switch configurations before we move onto VLANs in the next chapter.
Beware that even though some switches will show err-disabled instead of Secure-shutdown
as my switch shows, there is no difference between the two.

Verifying Cisco Catalyst Switches
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The first thing I like to do with any router or switch is to run through the configurations
with a show running-config command. Why? Because doing this gives me a really great
overview of each device. But it is time consuming, and showing you all the configs would
take up way too many pages in this book. Besides, we can instead run other commands
that will still stock us up with really good information.
For example, to verify the IP address set on a switch, we can use the show interface
command. Here’s the output:
S3#sh int vlan 1
Vlan1 is up, line protocol is up
Hardware is EtherSVI, address is ecc8.8202.82c0 (bia ecc8.8202.82c0)
Internet address is 192.168.10.19/28
MTU 1500 bytes, BW 1000000 Kbit/sec, DLY 10 usec,
reliability 255/255, txload 1/255, rxload 1/255
Encapsulation ARPA, loopback not set
[output cut]

The above output shows the interface is in up/up status. Remember to always check this
interface, either with this command or the show ip interface brief command. Lots of
people tend to forget that this interface is shutdown by default.
Never forget that IP addresses aren’t needed on a switch for it to operate.
The only reason we would set an IP address, mask, and default gateway is
for management purposes.

Configuring Catalyst Switches

445

show mac address-table
I’m sure you remember being shown this command earlier in the chapter. Using it displays
the forward filter table, also called a content addressable memory (CAM) table. Here’s the
output from the S1 switch:
S3#sh mac address-table
Mac Address Table
-------------------------------------------

Vlan
---All
[output
1
1
1
1
1
1
1
1

Mac Address
----------0100.0ccc.cccc
cut]
000e.83b2.e34b
0011.1191.556f
0011.3206.25cb
001a.2f55.c9e8
001a.4d55.2f7e
001c.575e.c891
b414.89d9.1886
b414.89d9.1887

Type
-------STATIC

Ports
----CPU

DYNAMIC
DYNAMIC
DYNAMIC
DYNAMIC
DYNAMIC
DYNAMIC
DYNAMIC
DYNAMIC

Fa0/1
Fa0/1
Fa0/1
Fa0/1
Fa0/1
Fa0/1
Fa0/5
Fa0/6

The switches use things called base MAC addresses, which are assigned to the CPU.
The first one listed is the base mac address of the switch. From the preceding output, you
can see that we have six MAC addresses dynamically assigned to Fa0/1, meaning that port
Fa0/1 is connected to another switch. Ports Fa0/5 and Fa0/6 only have one MAC address
assigned, and all ports are assigned to VLAN 1.
Let’s take a look at the S2 switch CAM and see what we can find out.
S2#sh mac address-table
Mac Address Table
-------------------------------------------

Vlan
---All
[output
1
1
1
1

Mac Address
----------0100.0ccc.cccc
cut
000e.83b2.e34b
0011.1191.556f
0011.3206.25cb
001a.4d55.2f7e

Type
-------STATIC

Ports
----CPU

DYNAMIC
DYNAMIC
DYNAMIC
DYNAMIC

Fa0/5
Fa0/5
Fa0/5
Fa0/5

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1
581f.aaff.86b8
DYNAMIC
Fa0/5
1
ecc8.8202.8286
DYNAMIC
Fa0/5
1
ecc8.8202.82c0
DYNAMIC
Fa0/5
Total Mac Addresses for this criterion: 27
S2#

This output tells us that we have seven MAC addresses assigned to Fa0/5, which is our
connection to S3. But where’s port 6? Since port 6 is a redundant link to S3, STP placed
Fa0/6 into blocking mode.

Assigning Static MAC Addresses
You can set a static MAC address in the MAC address table, but like setting static MAC
port security without the sticky command, it’s a ton of work. Just in case you want to do
it, here’s how it’s done:
S3(config)#mac address-table ?
aging-time
Set MAC address table entry maximum age
learning
Enable MAC table learning feature
move
Move keyword
notification Enable/Disable MAC Notification on the switch
static
static keyword

S3(config)#mac address-table static aaaa.bbbb.ccc vlan 1 int fa0/7
S3(config)#do show mac address-table
Mac Address Table
-------------------------------------------

Vlan
Mac Address
Type
Ports
------------------------All
0100.0ccc.cccc
STATIC
CPU
[output cut]
1
000e.83b2.e34b
DYNAMIC
Fa0/1
1
0011.1191.556f
DYNAMIC
Fa0/1
1
0011.3206.25cb
DYNAMIC
Fa0/1
1
001a.4d55.2f7e
DYNAMIC
Fa0/1
1
001b.d40a.0538
DYNAMIC
Fa0/1
1
001c.575e.c891
DYNAMIC
Fa0/1
1
aaaa.bbbb.0ccc
STATIC
Fa0/7
[output cut]
Total Mac Addresses for this criterion: 59

Exam Essentials

447

As shown on the left side of the output, you can see that a static MAC address has now
been assigned permanently to interface Fa0/7 and that it’s also been assigned to VLAN 1 only.
Now admit it—this chapter had a lot of great information, and you really did learn a lot
and, well, maybe even had a little fun along the way too! You’ve now configured and verified
all switches and set port security. That means you’re now ready to learn all about virtual
LANs! I’m going to save all our switch configurations so we’ll be able to start right from
here in Chapter 11.

Summary
In this chapter, I talked about the differences between switches and bridges and how they both
work at layer 2. They create MAC address forward/filter tables in order to make decisions on
whether to forward or flood a frame.
I also covered some problems that can occur if you have multiple links between bridges
(switches).
Finally, I covered detailed configuration of Cisco’s Catalyst switches, including verifying
the configuration.

Exam Essentials
Remember the three switch functions. Address learning, forward/filter decisions, and
loop avoidance are the functions of a switch.
Remember the command show mac address-table. The command show mac addresstable will show you the forward/filter table used on the LAN switch.
Understand the reason for port security.
MAC addresses.

Port security restricts access to a switch based on

Know the command to enable port security. To enable port security on a port, you must
first make sure the port is an access port and then use the switchport port-security
command at interface level. You can set the port security parameters before or after
enabling port security.
Know the commands to verify port security. To verify port security, use the show
port-security, show port-security interface interface, and show running-config
commands.

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Written Lab 10
The answers to this lab can be found in Appendix A, “Answers to Written Labs.”
Write the answers to the following questions:
1. What command will show you the forward/filter table?
2. If a destination MAC address is not in the forward/filter table, what will the switch do

with the frame?
3. What are the three switch functions at layer 2?
4. If a frame is received on a switch port and the source MAC address is not in the for-

ward/filter table, what will the switch do?
5. What are the default modes for a switch port configured with port security?

Hands-on Labs
In this section, you will use the following switched network to configure your switching
labs. You can use any Cisco switches to do this lab, as well as LammleSim IOS version.
They do not need to be multilayer switches, just layer 2 switches.

F0/0
F0/8

192.168.10.17/28
F0/15

S1

F0/16
F0/1
192.168.10.19/28
F0/3

S3

F0/2

F0/4

F0/17
F0/18

F0/5

F0/5

F0/6

F0/6

F0/2
F0/3

F0/1
S2

192.168.10.18/28
F0/4

The first lab (Lab 10.1) requires you to configure three switches, and then you will verify
them in Lab 10.2.
The labs in this chapter are as follows:
Hands-on Lab 10.1: Configuring Layer 2 Switches
Hands-on Lab 10.2 Verifying Layer 2 Switches
Hands-on Lab 10.3: Configuring Port Security

Hands-on Labs

Lab 10.1: Configuring Layer 2 Switches
In this lab, you will configure the three switches in the graphic:
1. Connect to the S1 switch and configure the following, not in any particular order:
uu

Hostname

uu

Banner

uu

Interface description

uu

Passwords

uu

IP address, subnet mask, default gateway

Switch>en
Switch#config t
Switch(config)#hostname S1
S1(config)#enable secret todd
S1(config)#int f0/15
S1(config-if)#description 1st connection to S3
S1(config-if)#int f0/16
S1(config-if)#description 2nd connection to S3
S1(config-if)#int f0/17
S1(config-if)#description 1st connection to S2
S1(config-if)#int f0/18
S1(config-if)#description 2nd connection to S2
S1(config-if)#int f0/8
S1(config-if)#desc Connection to IVR
S1(config-if)#line con 0
S1(config-line)#password console
S1(config-line)#login
S1(config-line)#line vty 0 15
S1(config-line)#password telnet
S1(config-line)#login
S1(config-line)#int vlan 1
S1(config-if)#ip address 192.168.10.17 255.255.255.240
S1(config-if)#no shut
S1(config-if)#exit
S1(config)#banner motd #this is my S1 switch#
S1(config)#exit
S1#copy run start
Destination filename [startup-config]? [enter]
Building configuration...

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2. Connect to the S2 switch and configure all the settings you used in step 1. Do not for-

get to use a different IP address on the switch.
3. Connect to the S3 switch and configure all the settings you used in step 1 and 2. Do

not forget to use a different IP address on the switch.

Lab 10.2: Verifying Layer 2 Switches
Once you configure a device, you must be able to verify it.
1. Connect to each switch and verify the management interface.
S1#sh interface vlan 1

2. Connect to each switch and verify the CAM.
S1#sh mac address-table

3. Verify your configurations with the following commands:
S1#sh running-config
S1#sh ip int brief

Lab 10.3: Configuring Port Security
Port security is a big Cisco objective. Do not skip this lab!
1. Connect to your S3 switch.
2. Configure port Fa0/3 with port security.
S3#config t
S(config)#int fa0/3
S3(config-if#Switchport mode access
S3(config-if#switchport port-security

3. Check your default setting for port security.
S3#show port-security int f0/3

4. Change the settings to have a maximum of two MAC addresses that can associate to

interface Fa0/3.
S3#config t
S(config)#int fa0/3
S3(config-if#switchport port-security maximum 2

Hands-on Labs

5. Change the violation mode to restrict.
S3#config t
S(config)#int fa0/3
S3(config-if#switchport port-security violation restrict

6. Verify your configuration with the following commands:
S3#show port-security
S3#show port-security int fa0/3
S3#show running-config

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Review Questions
The following questions are designed to test your understanding of this
chapter’s material. For more information on how to get additional questions,
please see this book’s introduction.

The answers to these questions can be found in Appendix B, “Answers to Chapter
Review Questions.”
1. Which of the following statements is not true with regard to layer 2 switching?
A. Layer 2 switches and bridges are faster than routers because they don’t take up

time looking at the Data Link layer header information.
B. Layer 2 switches and bridges look at the frame’s hardware addresses before deciding

to either forward, flood, or drop the frame.
C. Switches create private, dedicated collision domains and provide independent

bandwidth on each port.
D. Switches use application-specific integrated circuits (ASICs) to build and maintain

their MAC filter tables.
2. Type the command that generated the last entry in the MAC address table shown.

Type the command only, without the prompt.
Mac Address Table
-------------------------------------------

Vlan
---All
[output
1
1
1
1
1
1
1

Mac Address
----------0100.0ccc.cccc
cut]
000e.83b2.e34b
0011.1191.556f
0011.3206.25cb
001a.4d55.2f7e
001b.d40a.0538
001c.575e.c891
aaaa.bbbb.0ccc

Type
-------STATIC

Ports
----CPU

DYNAMIC
DYNAMIC
DYNAMIC
DYNAMIC
DYNAMIC
DYNAMIC
STATIC

Fa0/1
Fa0/1
Fa0/1
Fa0/1
Fa0/1
Fa0/1
Fa0/7

Review Questions

3. In the diagram shown, what will the switch do if a frame with a destination MAC

address of 000a.f467.63b1 is received on Fa0/4? (Choose all that apply.)
Switch# show mac address-table
Fa0/3

A

Fa0/6
Fa0/5

Fa0/4

B

C

VLAN

Mac Address

Ports

1

0005.dccb.d74b

Fa0/4

1

000a.f467.9e80

Fa0/5

1

000a.f467.9e8b

Fa0/6

D

A. Drop the frame.
B. Send the frame out of Fa0/3.
C. Send the frame out of Fa0/4.
D. Send the frame out of Fa0/5.
E. Send the frame out of Fa0/6.
4. Write the command that generated the following output.
Mac Address Table
-------------------------------------------

Vlan
---All
[output
1
1
1
1
1
1
1
1

Mac Address
----------0100.0ccc.cccc
cut]
000e.83b2.e34b
0011.1191.556f
0011.3206.25cb
001a.2f55.c9e8
001a.4d55.2f7e
001c.575e.c891
b414.89d9.1886
b414.89d9.1887

Type
-------STATIC

Ports
----CPU

DYNAMIC
DYNAMIC
DYNAMIC
DYNAMIC
DYNAMIC
DYNAMIC
DYNAMIC
DYNAMIC

Fa0/1
Fa0/1
Fa0/1
Fa0/1
Fa0/1
Fa0/1
Fa0/5
Fa0/6

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5. In the work area draw the functions of a switch from the list on the left to the right.
Address learning

Target 1

Packet forwarding

Target 2

Layer three security

Target 3

Forward/filter decisions
Loop avoidance

6. What statement(s) is/are true about the output shown below? (Choose all that apply.)
S3#sh port-security int f0/3
Port Security
:
Port Status
:
Violation Mode
:
Aging Time
:
Aging Type
:
SecureStatic Address Aging :
Maximum MAC Addresses
:
Total MAC Addresses
:
Configured MAC Addresses
:
Sticky MAC Addresses
:
Last Source Address:Vlan
:
Security Violation Count
:

Enabled
Secure-shutdown
Shutdown
0 mins
Absolute
Disabled
1
2
0
0
0013:0ca69:00bb3:00ba8:1
1

A. The port light for F0/3 will be amber in color.
B. The F0/3 port is forwarding frames.
C. This problem will resolve itself in a few minutes.
D. This port requires the shutdown command to function.
7. Write the command that would limit the number of MAC addresses allowed on a port

to 2. Write only the command and not the prompt.

Review Questions

455

8. Which of the following commands in the configuration, is a prerequisite for the other

commands to function?
S3#config t
S(config)#int fa0/3
S3(config-if#switchport
S3(config-if#switchport
S3(config-if#switchport
S3(config-if#Switchport

port-security
port-security maximum 3
port-security violation restrict
mode-security aging time 10

A. switchport mode-security aging time 10
B. switchport port-security
C. switchport port-security maximum 3
D. switchport port-security violation restrict
9. Which if the following is not an issue addressed by STP?
A. Broadcast storms
B. Gateway redundancy
C. A device receiving multiple copies of the same frame
D. Constant updating of the MAC filter table
10. What issue that arises when redundancy exists between switches is shown in the figure?

Segment 1

Switch A

Switch B

Segment 2

A. Broadcast storm
B. Routing loop
C. Port violation
D. Loss of gateway

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11. Which two of the following switch port violation modes will alert you via SNMP that

a violation has occurred on a port?
A. Restrict
B. Protect
C. Shutdown
D. Err-disable
12. _______________ is the loop avoidance mechanism used by switches.
13. Write the command that must be present on any switch that you need to manage from

a different subnet.
14. On which interface have you configured an IP address for a switch?
A. int fa0/0
B. int vty 0 15
C. int vlan 1
D. int s/0/0
15. Which Cisco IOS command is used to verify the port security configuration of a

switch port?
A. show interfaces port-security
B. show port-security interface
C. show ip interface
D. show interfaces switchport
16. Write the command that will save a dynamically learned MAC address in the running-

configuration of a Cisco switch?
17. Which of the following methods will ensure that only one specific host can connect to

port F0/3 on a switch? (Choose two. Each correct answer is a separate solution.)
A. Configure port security on F0/3 to accept traffic other than that of the MAC

address of the host.
B. Configure the MAC address of the host as a static entry associated with port F0/3.
C. Configure an inbound access control list on port F0/3 limiting traffic to the IP

address of the host.
D. Configure port security on F0/3 to accept traffic only from the MAC address of

the host.

Review Questions

457

18. What will be the effect of executing the following command on port F0/1?
switch(config-if)# switchport port-security mac-address 00C0.35F0.8301

A. The command configures an inbound access control list on port F0/1, limiting

traffic to the IP address of the host.
B. The command expressly prohibits the MAC address of 00c0.35F0.8301 as an

allowed host on the switch port.
C. The command encrypts all traffic on the port from the MAC address of

00c0.35F0.8301.
D. The command statically defines the MAC address of 00c0.35F0.8301 as an

allowed host on the switch port.
19. The conference room has a switch port available for use by the presenter during classes,

and each presenter uses the same PC attached to the port. You would like to prevent
other PCs from using that port. You have completely removed the former configuration
in order to start anew. Which of the following steps is not required to prevent any other
PCs from using that port?
A. Enable port security.
B. Assign the MAC address of the PC to the port.
C. Make the port an access port.
D. Make the port a trunk port.
20. Write the command required to disable the port if a security violation occurs. Write

only the command and not the prompt.

Chapter

11

VLANs and InterVLAN
Routing
The following ICND1 exam topics
are covered in this chapter:
11 LAN Switching Technologies
■■

Describe how VLANs create logically separate networks and
the need for routing between them.
■■

Explain network segmentation and basic traffic
management concepts

■■

Configure and verify VLANs

■■

Configure and verify trunking on Cisco switches
■■

DTP

■■

Auto negotiation

11 IP Routing Technologies
■■

■■

Configure and verify InterVLAN routing (Router on a stick)
■■

Sub interfaces

■■

Upstream routing

■■

Encapsulation

Configure SVI interfaces

11 Troubleshooting
■■

■■

Troubleshoot and Resolve VLAN problems
■■

Identify that VLANs are configured

■■

Port membership correct

■■

IP address configured

Troubleshoot and Resolve trunking problems on Cisco switches
■■

Correct trunk states

■■

Correct encapsulation configured

■■

Correct VLANS allowed

I know I keep telling you this, but so you never forget it,
here I go, one last time: By default, switches break up collision domains and routers break up broadcast domains.
Okay, I feel better! Now we can move on.
In contrast to the networks of yesterday that were based on collapsed backbones, today’s
network design is characterized by a flatter architecture—thanks to switches. So now what?
How do we break up broadcast domains in a pure switched internetwork? By creating virtual
local area networks (VLANs). A VLAN is a logical grouping of network users and resources
connected to administratively defined ports on a switch. When you create VLANs, you’re
given the ability to create smaller broadcast domains within a layer 2 switched internetwork
by assigning different ports on the switch to service different subnetworks. A VLAN is treated
like its own subnet or broadcast domain, meaning that frames broadcast onto the network are
only switched between the ports logically grouped within the same VLAN.
So, does this mean we no longer need routers? Maybe yes; maybe no. It really depends on
what your particular networking needs and goals are. By default, hosts in a specific VLAN
can’t communicate with hosts that are members of another VLAN, so if you want interVLAN
communication, the answer is that you still need a router or Inter-VLAN Routing (IVR).
In this chapter, you’re going to comprehensively learn exactly what a VLAN is and how
VLAN memberships are used in a switched network. You’ll also become well-versed in
what a trunk link is and how to configure and verify them.
I’ll finish this chapter by demonstrating how you can make inter-VLAN communication
happen by introducing a router into a switched network. Of course, we’ll configure our
familiar switched network layout we used in the last chapter for creating VLANs and for
implementing trunking and Inter-VLAN routing on a layer 3 switch by creating Switched
Virtual Interfaces (SVIs).
To find up-to-the-minute updates for this chapter, please see
www.lammle.com/forum or the book’s web page at www.sybex.com.

VLAN Basics
Figure 11.1 illustrates the flat network architecture that used to be so typical for layer 2
switched networks. With this configuration, every broadcast packet transmitted is seen by
every device on the network regardless of whether the device needs to receive that data or not.

VLAN Basics

F ig u re 11 .1

461

Flat network structure
Host A

By default, routers allow broadcasts to occur only within the originating network, while
switches forward broadcasts to all segments. Oh, and by the way, the reason it’s called a flat
network is because it’s one broadcast domain, not because the actual design is physically flat.
In Figure 11.1 we see Host A sending out a broadcast and all ports on all switches forwarding
it—all except the port that originally received it.
Now check out Figure 11.2. It pictures a switched network and shows Host A sending a
frame with Host D as its destination. Clearly, the important factor here is that the frame is
only forwarded out the port where Host D is located.
F ig u re 11 . 2

The benefit of a switched network
Host A

Host D

This is a huge improvement over the old hub networks, unless having one collision
domain by default is what you really want for some reason!
Okay—you already know that the biggest benefit gained by having a layer 2 switched
network is that it creates individual collision domain segments for each device plugged into
each port on the switch. This scenario frees us from the old Ethernet density constraints
and makes us able to build larger networks. But too often, each new advance comes with
new issues. For instance, the more users and devices that populate and use a network, the
more broadcasts and packets each switch must handle.

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And there’s another big issue—security! This one is real trouble because within the
typical layer 2 switched internetwork, all users can see all devices by default. And you
can’t stop devices from broadcasting, plus you can’t stop users from trying to respond to
broadcasts. This means your security options are dismally limited to placing passwords
on your servers and other devices.
But wait—there’s hope if you create a virtual LAN (VLAN)! You can solve many of the
problems associated with layer 2 switching with VLANs, as you’ll soon see.
VLANs work like this: Figure 11.3 shows all hosts in this very small company connected to one switch, meaning all hosts will receive all frames, which is the default
behavior of all switches.
F ig u re 11 . 3
between hosts.

One switch, one LAN: Before VLANs, there were no separations

Sales
Admin
Host A Host B Host C Host D

If we want to separate the host’s data, we could either buy another switch or create
virtual LANs, as shown in Figure 11.4.
F ig u re 11 . 4 One switch, two virtual LANs (logical separation between hosts): Still
physically one switch, but this switch acts as many separate devices.
Sales
Host A Host B

Admin
Host C Host D

Still physically one switch;
Logically separate

In Figure 11.4, I configured the switch to be two separate LANs, two subnets, two
broadcast domains, two VLANs—they all mean the same thing—without buying another
switch. We can do this 1,000 times on most Cisco switches, which saves thousands of dollars and more!

VLAN Basics

463

Notice that even though the separation is virtual and the hosts are all still connected to
the same switch, the LANs can’t send data to each other by default. This is because they are
still separate networks, but no worries—we’ll get into inter-VLAN communication later in
this chapter.
Here’s a short list of ways VLANs simplify network management:
uu

uu

uu

Network adds, moves, and changes are achieved with ease by just configuring a port
into the appropriate VLAN.
A group of users that need an unusually high level of security can be put into its own
VLAN so that users outside of that VLAN can’t communicate with it.
As a logical grouping of users by function, VLANs can be considered independent
from their physical or geographic locations.

uu

VLANs greatly enhance network security if implemented correctly.

uu

VLANs increase the number of broadcast domains while decreasing their size.

Coming up, we’ll thoroughly explore the world of switching, and you learn exactly
how and why switches provide us with much better network services than hubs can in
our networks today.

Broadcast Control
Broadcasts occur in every protocol, but how often they occur depends upon three things:
uu

The type of protocol

uu

The application(s) running on the internetwork

uu

How these services are used

Some older applications have been rewritten to reduce their bandwidth consumption, but
there’s a new generation of applications that are so bandwidth greedy they’ll consume any
and all they can find. These gluttons are the legion of multimedia applications that use both
broadcasts and multicasts extensively. As if they weren’t enough trouble, factors like faulty
equipment, inadequate segmentation, and poorly designed firewalls can seriously compound
the problems already caused by these broadcast-intensive applications. All of this has added a
major new dimension to network design and presents a bunch of new challenges for an administrator. Positively making sure your network is properly segmented so you can quickly isolate
a single segment’s problems to prevent them from propagating throughout your entire internetwork is now imperative. And the most effective way to do that is through strategic switching
and routing!
Since switches have become more affordable, most everyone has replaced their flat
hub networks with pure switched network and VLAN environments. All devices within
a VLAN are members of the same broadcast domain and receive all broadcasts relevant
to it. By default, these broadcasts are filtered from all ports on a switch that aren’t members of the same VLAN. This is great because you get all the benefits you would with
a switched design without getting hit with all the problems you’d have if all your users
were in the same broadcast domain—sweet!

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Security
But there’s always a catch, right? Time to get back to those security issues. A flat internetwork’s security used to be tackled by connecting hubs and switches together with routers.
So it was basically the router’s job to maintain security. This arrangement was pretty ineffective for several reasons. First, anyone connecting to the physical network could access the
network resources located on that particular physical LAN. Second, all anyone had to do
to observe any and all traffic traversing that network was to simply plug a network analyzer
into the hub. And similar to that last, scary, fact, users could easily join a workgroup by just
plugging their workstations into the existing hub. That’s about as secure as a barrel of honey
in a bear enclosure!
But that’s exactly what makes VLANs so cool. If you build them and create multiple broadcast groups, you can still have total control over each port and user! So the days when anyone
could just plug their workstations into any switch port and gain access to network resources
are history because now you get to control each port and any resources it can access.
And that’s not even all—VLANs can be created in harmony with a specific user’s need
for the network resources. Plus, switches can be configured to inform a network management station about unauthorized access to those vital network resources. And if you need
inter-VLAN communication, you can implement restrictions on a router to make sure this
all happens securely. You can also place restrictions on hardware addresses, protocols, and
applications. Now we’re talking security—our honey barrel is now sealed tightly, made of
solid titanium and wrapped in razor wire!

Flexibility and Scalability
If you’ve been paying attention so far, you know that layer 2 switches only read frames
for filtering because they don’t look at the Network layer protocol. You also know that by
default, switches forward broadcasts to all ports. But if you create and implement VLANs,
you’re essentially creating smaller broadcast domains at layer 2.
As a result, broadcasts sent out from a node in one VLAN won’t be forwarded to ports
configured to belong to a different VLAN. But if we assign switch ports or users to VLAN
groups on a switch or on a group of connected switches, we gain the flexibility to exclusively
add only the users we want to let into that broadcast domain regardless of their physical location. This setup can also work to block broadcast storms caused by a faulty network interface
card (NIC) as well as prevent an intermediate device from propagating broadcast storms
throughout the entire internetwork. Those evils can still happen on the VLAN where the
problem originated, but the disease will be fully contained in that one ailing VLAN!
Another advantage is that when a VLAN gets too big, you can simply create more
VLANs to keep the broadcasts from consuming too much bandwidth. The fewer users in
a VLAN, the fewer users affected by broadcasts. This is all good, but you seriously need
to keep network services in mind and understand how the users connect to these services
when creating a VLAN. A good strategy is to try to keep all services, except for the email
and Internet access that everyone needs, local to all users whenever possible.

Identifying VLANs

465

Identifying VLANs
Switch ports are layer 2–only interfaces that are associated with a physical port that can
belong to only one VLAN if it’s an access port or all VLANs if it’s a trunk port.
Switches are definitely pretty busy devices. As myriad frames are switched throughout
the network, switches have to be able to keep track of all of them, plus understand what to
do with them depending on their associated hardware addresses. And remember—frames
are handled differently according to the type of link they’re traversing.
There are two different types of ports in a switched environment. Let’s take a look at the
first type in Figure 11.5.
F ig u re 11 . 5

Access ports

Access ports:
one for each VLAN

Sales

Admin

Access port

Sales

Admin

Notice there are access ports for each host and an access port between switches—one
for each VLAN.
Access ports An access port belongs to and carries the traffic of only one VLAN. Traffic is
both received and sent in native formats with no VLAN information (tagging) whatsoever.
Anything arriving on an access port is simply assumed to belong to the VLAN assigned to the
port. Because an access port doesn’t look at the source address, tagged traffic—a frame with
added VLAN information—can be correctly forwarded and received only on trunk ports.
With an access link, this can be referred to as the configured VLAN of the port. Any device
attached to an access link is unaware of a VLAN membership—the device just assumes it’s
part of some broadcast domain. But it doesn’t have the big picture, so it doesn’t understand
the physical network topology at all.

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Another good bit of information to know is that switches remove any VLAN information
from the frame before it’s forwarded out to an access-link device. Remember that access-link
devices can’t communicate with devices outside their VLAN unless the packet is routed. Also,
you can only create a switch port to be either an access port or a trunk port—not both. So
you’ve got to choose one or the other and know that if you make it an access port, that port
can be assigned to one VLAN only. In Figure 11.5, only the hosts in the Sales VLAN can talk
to other hosts in the same VLAN. This is the same with Admin VLAN, and they can both
communicate to hosts on the other switch because of an access link for each VLAN configured between switches.
Voice access ports Not to confuse you, but all that I just said about the fact that an
access port can be assigned to only one VLAN is really only sort of true. Nowadays,
most switches will allow you to add a second VLAN to an access port on a switch port
for your voice traffic, called the voice VLAN. The voice VLAN used to be called the auxiliary VLAN, which allowed it to be overlaid on top of the data VLAN, enabling both
types of traffic to travel through the same port. Even though this is technically considered
to be a different type of link, it’s still just an access port that can be configured for both
data and voice VLANs. This allows you to connect both a phone and a PC device to one
switch port but still have each device in a separate VLAN.
Trunk ports Believe it or not, the term trunk port was inspired by the telephone system
trunks, which carry multiple telephone conversations at a time. So it follows that trunk
ports can similarly carry multiple VLANs at a time as well.
A trunk link is a 100, 1,000, or 10,000 Mbps point-to-point link between two switches,
between a switch and router, or even between a switch and server, and it carries the traffic
of multiple VLANs—from 1 to 4,094 VLANs at a time. But the amount is really only up to
1,001 unless you’re going with something called extended VLANs.
Instead of an access link for each VLAN between switches, we’ll create a trunk link
demonstrated in Figure 11.6.
Trunking can be a real advantage because with it, you get to make a single port part of
a whole bunch of different VLANs at the same time. This is a great feature because you
can actually set ports up to have a server in two separate broadcast domains simultaneously so your users won’t have to cross a layer 3 device (router) to log in and access it.
Another benefit to trunking comes into play when you’re connecting switches. Trunk
links can carry the frames of various VLANs across them, but by default, if the links
between your switches aren’t trunked, only information from the configured access
VLAN will be switched across that link.
It’s also good to know that all VLANs send information on a trunked link unless you clear
each VLAN by hand, and no worries, I’ll show you how to clear individual VLANs from a
trunk in a bit.
Okay—it’s finally time to tell you about frame tagging and the VLAN identification
methods used in it across our trunk links.

Identifying VLANs

467

F ig u re 11 . 6 VLANs can span across multiple switches by using trunk links, which
carry traffic for multiple VLANs.

Trunk link
Sales

Admin

Access port

Sales

Admin

Frame Tagging
As you now know, you can set up your VLANs to span more than one connected switch.
You can see that going on in Figure 11.6, which depicts hosts from two VLANs spread
across two switches. This flexible, power-packed capability is probably the main advantage
to implementing VLANs, and we can do this with up to a thousand VLANs and thousands
upon thousands of hosts!
All this can get kind of complicated—even for a switch—so there needs to be a way
for each one to keep track of all the users and frames as they travel the switch fabric and
VLANs. When I say, “switch fabric,” I’m just referring to a group of switches that share the
same VLAN information. And this just happens to be where frame tagging enters the scene.
This frame identification method uniquely assigns a user-defined VLAN ID to each frame.
Here’s how it works: Once within the switch fabric, each switch that the frame reaches
must first identify the VLAN ID from the frame tag. It then finds out what to do with the
frame by looking at the information in what’s known as the filter table. If the frame reaches a
switch that has another trunked link, the frame will be forwarded out of the trunk-link port.
Once the frame reaches an exit that’s determined by the forward/filter table to be an
access link matching the frame’s VLAN ID, the switch will remove the VLAN identifier.
This is so the destination device can receive the frames without being required to understand their VLAN identification information.

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Another great thing about trunk ports is that they’ll support tagged and untagged traffic
simultaneously if you’re using 802.1q trunking, which we will talk about next. The trunk
port is assigned a default port VLAN ID (PVID) for a VLAN upon which all untagged traffic
will travel. This VLAN is also called the native VLAN and is always VLAN 1 by default, but
it can be changed to any VLAN number.
Similarly, any untagged or tagged traffic with a NULL (unassigned) VLAN ID is
assumed to belong to the VLAN with the port default PVID. Again, this would be
VLAN 1 by default. A packet with a VLAN ID equal to the outgoing port native VLAN
is sent untagged and can communicate to only hosts or devices in that same VLAN. All
other VLAN traffic has to be sent with a VLAN tag to communicate within a particular
VLAN that corresponds with that tag.

VLAN Identification Methods
VLAN identification is what switches use to keep track of all those frames as they’re traversing a switch fabric. It’s how switches identify which frames belong to which VLANs,
and there’s more than one trunking method.

Inter-Switch Link (ISL)
Inter-Switch Link (ISL) is a way of explicitly tagging VLAN information onto an Ethernet
frame. This tagging information allows VLANs to be multiplexed over a trunk link through
an external encapsulation method. This allows the switch to identify the VLAN membership
of a frame received over the trunked link.
By running ISL, you can interconnect multiple switches and still maintain VLAN information as traffic travels between switches on trunk links. ISL functions at layer 2 by encapsulating a data frame with a new header and by performing a new cyclic redundancy check (CRC).
Of note is that ISL is proprietary to Cisco switches and it’s used for Fast Ethernet and
Gigabit Ethernet links only. ISL routing is pretty versatile and can be used on a switch
port, router interfaces, and server interface cards to trunk a server. Although some Cisco
switches still support ISL frame tagging, Cisco is moving toward using only 802.1q.

IEEE 802.1q
Created by the IEEE as a standard method of frame tagging, IEEE 802.1q actually inserts a
field into the frame to identify the VLAN. If you’re trunking between a Cisco switched link
and a different brand of switch, you’ve got to use 802.1q for the trunk to work.
Unlike ISL, which encapsulates the frame with control information, 802.1q inserts an
802.1q field along with tag control information, as shown in Figure 11.7.
For the Cisco exam objectives, it’s only the 12-bit VLAN ID that matters. This field
identifies the VLAN and can be 212 , minus 2 for the 0 and 4,095 reserved VLANs, which
means an 802.1q tagged frame can carry information for 4,094 VLANs.
It works like this: You first designate each port that’s going to be a trunk with 802.1q
encapsulation. The other ports must be assigned a specific VLAN ID in order for them to
communicate. VLAN 1 is the default native VLAN, and when using 802.1q, all traffic for
a native VLAN is untagged. The ports that populate the same trunk create a group with

Routing between VLANs

469

this native VLAN and each port gets tagged with an identification number reflecting that.
Again the default is VLAN 1. The native VLAN allows the trunks to accept information
that was received without any VLAN identification or frame tag.
F ig u re 11 . 7

Preamble
(7-bytes)

Preamble
(7-bytes)

IEEE 802.1q encapsulation with and without the 802.1q tag

Start
Frame
Delimiter
(1-byte)

Start
Frame
Delimiter
(1-byte)

Destination
MAC Address
(6-bytes)

Destination
MAC Address
(6-bytes)

Source MAC
Address
(6-bytes)

Source MAC
Address
(6-bytes)

Type/Length
= 802.1Q Tag
Type
(2-bytes)

Type/Length
(2-bytes)

Tag Control
Information

Packet
(0 – n bytes)

Length/Type
(2-bytes)

Pad
(0 – p bytes)

Packet
(0 – n bytes)

Pad
(0 – p bytes)

Frame Check
Sequence
(4-bytes)

Frame Check
Sequence
(4-bytes)

802.1q Field
inserted
CRC must be recalculated
3 bits = User priority field
1 bit = Canonical Format Identifier (CFI)
12 bits – VLAN Identifier (VLAN ID)

Most 2960 model switches only support the IEEE 802.1q trunking protocol, but the
3560 will support both the ISL and IEEE methods, which you’ll see later in this chapter.
The basic purpose of ISL and 802.1q frame-tagging methods is to provide
inter-switch VLAN communication. Remember that any ISL or 802.1q frame
tagging is removed if a frame is forwarded out an access link—tagging is
used internally and across trunk links only!

Routing between VLANs
Hosts in a VLAN live in their own broadcast domain and can communicate freely. VLANs
create network partitioning and traffic separation at layer 2 of the OSI, and as I said when
I told you why we still need routers, if you want hosts or any other IP-addressable device to
communicate between VLANs, you must have a layer 3 device to provide routing.
For this, you can use a router that has an interface for each VLAN or a router that supports ISL or 802.1q routing. The least expensive router that supports ISL or 802.1q routing
is the 2600 series router. You’d have to buy that from a used-equipment reseller because they
are end-of-life, or EOL. I’d recommend at least a 2800 as a bare minimum, but even that
only supports 802.1q; Cisco is really moving away from ISL, so you probably should only
be using 802.1q anyway. Some 2800s may support both ISL and 802.1q; I’ve just have never
seen it supported.

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Anyway, as shown in Figure 11.8, if you had two or three VLANs, you could get by
with a router equipped with two or three FastEthernet connections. And 10Base-T is okay
for home study purposes, and I mean only for your studies, but for anything else I’d highly
recommend Gigabit interfaces for real power under the hood!
What we see in Figure 11.8 is that each router interface is plugged into an access link.
This means that each of the routers’ interface IP addresses would then become the default
gateway address for each host in each respective VLAN.
F ig u re 11 . 8 Router connecting three VLANs together for inter-VLAN
communication, one router interface for each VLAN

Gi0/0

G0/1

Gi0/2

If you have more VLANs available than router interfaces, you can configure trunking
on one FastEthernet interface or buy a layer 3 switch, like the Cisco 3560 or a higher-end
switch like a 3750. You could even opt for a 6500 if you’ve got money to burn!
Instead of using a router interface for each VLAN, you can use one FastEthernet interface and run ISL or 802.1q trunking. Figure 11.9 shows how a FastEthernet interface on a
router will look when configured with ISL or 802.1q trunking. This allows all VLANs to
communicate through one interface. Cisco calls this a router on a stick (ROAS).
F ig u re 11 . 9 Router on a stick: Single router interface connecting all three VLANs
together for inter-VLAN communication

Gi0/0

Routing between VLANs

471

I really want to point out that this creates a potential bottleneck, as well as a single point
of failure, so your host/VLAN count is limited. To how many? Well, that depends on your
traffic level. To really make things right, you’d be better off using a higher-end switch and
routing on the backplane. But if you just happen to have a router sitting around, configuring
this method is free, right?
Figure 11.10 shows how we would create a router on a stick using a router’s physical
interface by creating logical interfaces—one for each VLAN.
F ig u re 11 .1 0

A router creates logical interfaces.
GigabitEthernet 0/0

GigabitEthernet 0/0.1
GigabitEthernet 0/0.2
GigabitEthernet 0/0.3

Here we see one physical interface divided into multiple subinterfaces, with one subnet assigned per VLAN, each subinterface being the default gateway address for each
VLAN/subnet. An encapsulation identifier must be assigned to each subinterface to
define the VLAN ID of that subinterface. In the next section where I’ll configure VLANs
and inter-VLAN routing, I’ll configure our switched network with a router on a stick
and demonstrate this configuration for you.
But wait, there’s still one more way to go about routing! Instead of using an external
router interface for each VLAN, or an external router on a stick, we can configure logical
interfaces on the backplane of the layer 3 switch; this is called inter-VLAN routing (IVR),
and is configured with a switched virtual interface (SVI). Figure 11.11 shows how hosts see
these virtual interfaces.
F ig u re 11 .11 With IVR, routing runs on the backplane of the switch, and it
appears to the hosts that a router is present.

VLAN 10

I’m Virtual!
VLAN 10

VLAN 20

VLAN 20

3560

In Figure 11.11, it appears there’s a router present, but there is no physical router present
as there was when we used router on a stick. The IVR process takes little effort and is easy
to implement, which makes it very cool! Plus, it’s a lot more efficient for inter-VLAN routing
than an external router is. To implement IVR on a multilayer switch, we just need to create
logical interfaces in the switch configuration for each VLAN. We’ll configure this method
in a minute, but first let’s take our existing switched network from Chapter 10, “Layer 2

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Switching,” and add some VLANs, then configure VLAN memberships and trunk links
between our switches.

Visit ccna
.gg/ch11/a
for a
companion
MicroNugget
from CBT
Nuggets.

Configuring VLANs
Now this may come as a surprise to you, but configuring VLANs is actually pretty easy. It’s
just that figuring out which users you want in each VLAN is not, and doing that can eat up
a lot of your time! But once you’ve decided on the number of VLANs you want to create and
established which users you want belonging to each one, it’s time to bring your first VLAN
into the world.
To configure VLANs on a Cisco Catalyst switch, use the global config vlan command.
In the following example, I’m going to demonstrate how to configure VLANs on the S1
switch by creating three VLANs for three different departments—again, remember that
VLAN 1 is the native and management VLAN by default:
S1(config)#vlan ?
WORD
ISL VLAN IDs 1-4094
access-map Create vlan access-map or enter vlan access-map command mode
dot1q
dot1q parameters
filter
Apply a VLAN Map
group
Create a vlan group
internal
internal VLAN
S1(config)#vlan 2
S1(config-vlan)#name Sales
S1(config-vlan)#vlan 3
S1(config-vlan)#name Marketing
S1(config-vlan)#vlan 4
S1(config-vlan)#name Accounting
S1(config-vlan)#^Z
S1#

In this output, you can see that you can create VLANs from 1 to 4094. But this is only
mostly true. As I said, VLANs can really only be created up to 1001, and you can’t use,
change, rename, or delete VLANs 1 or 1002 through 1005 because they’re reserved. The
VLAN numbers above 1005 are called extended VLANs and won’t be saved in the database unless your switch is set to what is called VLAN Trunk Protocol (VTP) transparent
mode. You won’t see these VLAN numbers used too often in production. Here’s an example of me attempting to set my S1 switch to VLAN 4000 when my switch is set to VTP
server mode (the default VTP mode):
S1#config t
S1(config)#vlan 4000
S1(config-vlan)#^Z

Configuring VLANs

473

% Failed to create VLANs 4000
Extended VLAN(s) not allowed in current VTP mode.
%Failed to commit extended VLAN(s) changes.

After you create the VLANs that you want, you can use the show vlan command to
check them out. But notice that, by default, all ports on the switch are in VLAN 1. To
change the VLAN associated with a port, you need to go to each interface and specifically
tell it which VLAN to be a part of.
Remember that a created VLAN is unused until it is assigned to a switch
port or ports and that all ports are always assigned in VLAN 1 unless set
otherwise.

Once the VLANs are created, verify your configuration with the show vlan command
(sh vlan for short):
S1#sh vlan

VLAN Name
Status
Ports
---- ------------------------- --------- ------------------------------1
default
active
Fa0/1, Fa0/2, Fa0/3, Fa0/4
Fa0/5, Fa0/6, Fa0/7, Fa0/8
Fa0/9, Fa0/10, Fa0/11, Fa0/12
Fa0/13, Fa0/14, Fa0/19, Fa0/20
Fa0/21, Fa0/22, Fa0/23, Gi0/1
Gi0/2
2
Sales
active
3
Marketing
active
4
Accounting
active
[output cut]

This may seem repetitive, but it’s important, and I want you to remember it: You can’t
change, delete, or rename VLAN 1 because it’s the default VLAN and you just can’t change
that—period. It’s also the native VLAN of all switches by default, and Cisco recommends that
you use it as your management VLAN. If you’re worried about security issues, then change it!
Basically, any ports that aren’t specifically assigned to a different VLAN will be sent down to
the native VLAN—VLAN 1.
In the preceding S1 output, you can see that ports Fa0/1 through Fa0/14, Fa0/19 through
23, and Gi0/1 and Gi02 uplinks are all in VLAN 1. But where are ports 15 through 18? First,
understand that the command show vlan only displays access ports, so now that you know
what you’re looking at with the show vlan command, where do you think ports Fa15–18
are? That’s right! They are trunked ports. Cisco switches run a proprietary protocol called
Dynamic Trunk Protocol (DTP), and if there is a compatible switch connected, they will

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start trunking automatically, which is precisely where my four ports are. You have to use the
show interfaces trunk command to see your trunked ports like this:
S1# show interfaces trunk
Port
Mode
Fa0/15
desirable
Fa0/16
desirable
Fa0/17
desirable
Fa0/18
desirable

Port
Fa0/15
Fa0/16
Fa0/17
Fa0/18

Encapsulation
n-isl
n-isl
n-isl
n-isl

Status
trunking
trunking
trunking
trunking

Native vlan
1
1
1
1

Vlans allowed on trunk
1-4094
1-4094
1-4094
1-4094

[output cut]

This output reveals that the VLANs from 1 to 4094 are allowed across the trunk by
default. Another helpful command, which is also part of the Cisco exam objectives, is the
show interfaces interface switchport command:
S1#sh interfaces fastEthernet 0/15 switchport
Name: Fa0/15
Switchport: Enabled
Administrative Mode: dynamic desirable
Operational Mode: trunk
Administrative Trunking Encapsulation: negotiate
Operational Trunking Encapsulation: isl
Negotiation of Trunking: On
Access Mode VLAN: 1 (default)
Trunking Native Mode VLAN: 1 (default)
Administrative Native VLAN tagging: enabled
Voice VLAN: none
[output cut]

The highlighted output shows us the administrative mode of dynamic desirable, that the
port is a trunk port, and that DTP was used to negotiate the frame tagging method of ISL. It
also predictably shows that the native VLAN is the default of 1.
Now that we can see the VLANs created, we can assign switch ports to specific ones.
Each port can be part of only one VLAN, with the exception of voice access ports. Using
trunking, you can make a port available to traffic from all VLANs. I’ll cover that next.

Configuring VLANs

475

Assigning Switch Ports to VLANs
You configure a port to belong to a VLAN by assigning a membership mode that specifies
the kind of traffic the port carries plus the number of VLANs it can belong to. You can also
configure each port on a switch to be in a specific VLAN (access port) by using the interface switchport command. You can even configure multiple ports at the same time with
the interface range command.
In the next example, I’ll configure interface Fa0/3 to VLAN 3. This is the connection
from the S3 switch to the host device:
S3#config t
S3(config)#int fa0/3
S3(config-if)#switchport ?
access
Set access mode characteristics of the interface
autostate
Include or exclude this port from vlan link up calculation
backup
Set backup for the interface
block
Disable forwarding of unknown uni/multi cast addresses
host
Set port host
mode
Set trunking mode of the interface
nonegotiate
Device will not engage in negotiation protocol on this
interface
port-security Security related command
priority
Set appliance 802.1p priority
private-vlan
Set the private VLAN configuration
protected
Configure an interface to be a protected port
trunk
Set trunking characteristics of the interface
voice
Voice appliance attributes voice

Well now, what do we have here? There’s some new stuff showing up in our output now.
We can see various commands—some that I’ve already covered, but no worries because I’m
going to cover the access, mode, nonegotiate, and trunk commands very soon. Let’s start
with setting an access port on S1, which is probably the most widely used type of port you’ll
find on production switches that have VLANs configured:
S3(config-if)#switchport mode ?
access
Set trunking mode to ACCESS unconditionally
dot1q-tunnel set trunking mode to TUNNEL unconditionally
dynamic
Set trunking mode to dynamically negotiate access or trunk mode
private-vlan Set private-vlan mode
trunk
Set trunking mode to TRUNK unconditionally

S3(config-if)#switchport mode access
S3(config-if)#switchport access vlan 3

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By starting with the switchport mode access command, you’re telling the switch that this
is a nontrunking layer 2 port. You can then assign a VLAN to the port with the switchport
access command. Remember, you can choose many ports to configure simultaneously with
the interface range command.
Let’s take a look at our VLANs now:
S3#show vlan
VLAN Name
Status
Ports
---- ------------------------ --------- ------------------------------1
default
active
Fa0/4, Fa0/5, Fa0/6, Fa0/7
Fa0/8, Fa0/9, Fa0/10, Fa0/11,
Fa0/12, Fa0/13, Fa0/14, Fa0/19,
Fa0/20, Fa0/21, Fa0/22, Fa0/23,
Gi0/1 ,Gi0/2

2
3

Sales
Marketing

active
active

Fa0/3

Notice that port Fa0/3 is now a member of VLAN 3. But, can you tell me where ports 1
and 2 are? And why aren’t they showing up in the output of show vlan? That’s right, because
they are trunk ports!
We can also see this with the show interfaces interface switchport command:
S3#sh int fa0/3 switchport
Name: Fa0/3
Switchport: Enabled
Administrative Mode: static access
Operational Mode: static access
Administrative Trunking Encapsulation: negotiate
Negotiation of Trunking: Off
Access Mode VLAN: 3 (Marketing)

The highlighted output shows that Fa0/3 is an access port and a member of VLAN 3
(Marketing).
That’s it. Well, sort of. If you plugged devices into each VLAN port, they can only talk
to other devices in the same VLAN. But as soon as you learn a bit more about trunking,
we’re going to enable inter-VLAN communication!

Configuring Trunk Ports
The 2960 switch only runs the IEEE 802.1q encapsulation method. To configure trunking
on a FastEthernet port, use the interface command switchport mode trunk. It’s a tad different on the 3560 switch.

Configuring VLANs

477

The following switch output shows the trunk configuration on interfaces Fa0/15–18 as
set to trunk:
S1(config)#int range f0/15-18
S1(config-if-range)#switchport trunk encapsulation dot1q
S1(config-if-range)#switchport mode trunk

If you have a switch that only runs the 802.1q encapsulation method, then you wouldn’t
use the encapsulation command as I did in the preceding output. Let’s check out our trunk
ports now:
S1(config-if-range)#do sh int f0/15 swi
Name: Fa0/15
Switchport: Enabled
Administrative Mode: trunk
Operational Mode: trunk
Administrative Trunking Encapsulation: dot1q
Operational Trunking Encapsulation: dot1q
Negotiation of Trunking: On
Access Mode VLAN: 1 (default)
Trunking Native Mode VLAN: 1 (default)
Administrative Native VLAN tagging: enabled
Voice VLAN: none

Notice that port Fa0/15 is a trunk and running 802.1q. Let’s take another look:
S1(config-if-range)#do sh int trunk
Port
Fa0/15
Fa0/16
Fa0/17
Fa0/18

Mode
on
on
on
on

Encapsulation
802.1q
802.1q
802.1q
802.1q

Port
Fa0/15
Fa0/16
Fa0/17
Fa0/18

Vlans allowed on trunk
1-4094
1-4094
1-4094
1-4094

Status
trunking
trunking
trunking
trunking

Native vlan
1
1
1
1

Take note of the fact that ports 15–18 are now in the trunk mode of on and the encapsulation is now 802.1q instead of the negotiated ISL. Here’s a description of the different
options available when configuring a switch interface:
switchport mode access I discussed this in the previous section, but this puts the interface (access port) into permanent nontrunking mode and negotiates to convert the link into a

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nontrunk link. The interface becomes a nontrunk interface regardless of whether the neighboring interface is a trunk interface. The port would be a dedicated layer 2 access port.
This mode makes the interface able to convert the link
to a trunk link. The interface becomes a trunk interface if the neighboring interface is set
to trunk or desirable mode. The default is dynamic auto on a lot of Cisco switches, but that
default trunk method is changing to dynamic desirable on most new models.

switchport mode dynamic auto

switchport mode dynamic desirable This one makes the interface actively attempt to
convert the link to a trunk link. The interface becomes a trunk interface if the neighboring
interface is set to trunk, desirable, or auto mode. I used to see this mode as the default
on some switches, but not any longer. This is now the default switch port mode for all
Ethernet interfaces on all new Cisco switches.

Puts the interface into permanent trunking mode and negotiates
to convert the neighboring link into a trunk link. The interface becomes a trunk interface
even if the neighboring interface isn’t a trunk interface.

switchport mode trunk

switchport nonegotiate Prevents the interface from generating DTP frames. You can
use this command only when the interface switchport mode is access or trunk. You must
manually configure the neighboring interface as a trunk interface to establish a trunk link.

Dynamic Trunking Protocol (DTP) is used for negotiating trunking on a link
between two devices as well as negotiating the encapsulation type of either
802.1q or ISL. I use the nonegotiate command when I want dedicated trunk
ports; no questions asked.

To disable trunking on an interface, use the switchport mode access command, which
sets the port back to a dedicated layer 2 access switch port.

Defining the Allowed VLANs on a Trunk
As I’ve mentioned, trunk ports send and receive information from all VLANs by default,
and if a frame is untagged, it’s sent to the management VLAN. Understand that this applies
to the extended range VLANs too.
But we can remove VLANs from the allowed list to prevent traffic from certain VLANs
from traversing a trunked link. I’ll show you how you’d do that, but first let me again demonstrate that all VLANs are allowed across the trunk link by default:
S1#sh int trunk
[output cut]
Port
Fa0/15
Fa0/16
Fa0/17
Fa0/18

Vlans allowed on trunk
1-4094
1-4094
1-4094
1-4094

Configuring VLANs

479

S1(config)#int f0/15
S1(config-if)#switchport trunk allowed vlan 4,6,12,15
S1(config-if)#do show int trunk
[output cut]
Port
Fa0/15
Fa0/16
Fa0/17
Fa0/18

Vlans allowed on trunk
4,6,12,15
1-4094
1-4094
1-4094

The preceding command affected the trunk link configured on S1 port F0/15, causing it to
drop all traffic sent and received for VLANs 4, 6, 12, and 15. You can try to remove VLAN 1
on a trunk link, but it will still send and receive management like CDP, DTP, and VTP, so
what’s the point?
To remove a range of VLANs, just use the hyphen:
S1(config-if)#switchport trunk allowed vlan remove 4-8

If by chance someone has removed some VLANs from a trunk link and you want to set
the trunk back to default, just use this command:
S1(config-if)#switchport trunk allowed vlan all

Next, I want to show you how to configure a native VLAN for a trunk before we start
routing between VLANs.

Changing or Modifying the Trunk Native VLAN
You can change the trunk port native VLAN from VLAN 1, which many people do for
security reasons. To change the native VLAN, use the following command:
S1(config)#int f0/15
S1(config-if)#switchport trunk native vlan ?
<1-4094> VLAN ID of the native VLAN when this port is in trunking mode

S1(config-if)#switchport trunk native vlan 4
1w6d: %CDP-4-NATIVE_VLAN_MISMATCH: Native VLAN mismatch discovered on
FastEthernet0/15 (4), with S3 FastEthernet0/1 (1).

So we’ve changed our native VLAN on our trunk link to 4, and by using the show
running-config command, I can see the configuration under the trunk link:
S1#sh run int f0/15
Building configuration...

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Current configuration : 202 bytes
!
interface FastEthernet0/15
description 1st connection to S3
switchport trunk encapsulation dot1q
switchport trunk native vlan 4
switchport trunk allowed vlan 4,6,12,15
switchport mode trunk
end

S1#!

Oops—wait a minute! You didn’t think it would be this easy and would just start working, did you? Of course not! Here’s the rub: If all switches don’t have the same native VLAN
configured on the given trunk links, then we’ll start to receive this error, which happened
immediately after I entered the command:
1w6d: %CDP-4-NATIVE_VLAN_MISMATCH: Native VLAN mismatch discovered
on FastEthernet0/15 (4), with S3 FastEthernet0/1 (1).

Actually, this is a good, noncryptic error, so either we can go to the other end of our
trunk link(s) and change the native VLAN or we set the native VLAN back to the default
to fix it. Here’s how we’d do that:
S1(config-if)#no switchport trunk native vlan
1w6d: %SPANTREE-2-UNBLOCK_CONSIST_PORT: Unblocking FastEthernet0/15
on VLAN0004. Port consistency restored.

Now our trunk link is using the default VLAN 1 as the native VLAN. Just remember that
all switches on a given trunk must use the same native VLAN or you’ll have some serious
management problems. These issues won’t affect user data, just management traffic between
switches. Now, let’s mix it up by connecting a router into our switched network and configure
inter-VLAN communication.

Configuring Inter-VLAN Routing
By default, only hosts that are members of the same VLAN can communicate. To change
this and allow inter-VLAN communication, you need a router or a layer 3 switch. I’m going
to start with the router approach.
To support ISL or 802.1q routing on a FastEthernet interface, the router’s interface is
divided into logical interfaces—one for each VLAN—as was shown in Figure 11.10. These
are called subinterfaces. From a FastEthernet or Gigabit interface, you can set the interface
to trunk with the encapsulation command:
ISR#config t
ISR(config)#int f0/0.1

Configuring VLANs

481

ISR(config-subif)#encapsulation ?
dot1Q IEEE 802.1Q Virtual LAN
ISR(config-subif)#encapsulation dot1Q ?
<1-4094> IEEE 802.1Q VLAN ID

Notice that my 2811 router (named ISR) only supports 802.1q. We’d need an oldermodel router to run the ISL encapsulation, but why bother?
The subinterface number is only locally significant, so it doesn’t matter which subinterface numbers are configured on the router. Most of the time, I’ll configure a subinterface
with the same number as the VLAN I want to route. It’s easy to remember that way since
the subinterface number is used only for administrative purposes.
It’s really important that you understand that each VLAN is actually a separate subnet.
True, I know—they don’t have to be. But it really is a good idea to configure your VLANs
as separate subnets, so just do that. Before we move on, I want to define upstream routing.
This is a term used to define the router on a stick. This router will provide inter-VLAN
routing, but it can also be used to forward traffic upstream from the switched network to
other parts of the corporate network or Internet.
Now, I need to make sure you’re fully prepared to configure inter-VLAN routing as well
as determine the IP addresses of hosts connected in a switched VLAN environment. And as
always, it’s also a good idea to be able to fix any problems that may arise. To set you up for
success, let me give you few examples.
First, start by looking at Figure 11.12 and read the router and switch configuration
within it. By this point in the book, you should be able to determine the IP address, masks,
and default gateways of each of the hosts in the VLANs.
F ig u re 11 .1 2

Configuring inter-VLAN example 1

Interface fastethernet 0/1
ip address 192.168.10.1 255.255.255.240
interface fastethernet 0/1.2
encapsulation dot1q 2
ip address 192.168.1.65 255.255.255.192
interface fastethernet 0/1.10
encapsulation dot1q 10
ip address 192.168.1.129 255.255.255.224

Host A

Fa0/1
1
2

3

4

Host B

Port 1: dot1q trunk
Ports 2,3: VLAN 2
Port 4: VLAN 10

Host C

The next step is to figure out which subnets are being used. By looking at the router
configuration in the figure, you can see that we’re using 192.168.1.64/26 with VLAN 2,
192.168.1.128/27, and VLAN 10.

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By looking at the switch configuration, you can see that ports 2 and 3 are in VLAN 2 and
port 4 is in VLAN 10. This means that Host A and Host B are in VLAN 2, and Host C is in
VLAN 10.
But wait—what’s that IP address doing there under the physical interface? Can we even
do that? Sure we can! If we place an IP address under the physical interface, the result is that
frames sent from the IP address would be untagged. So what VLAN would those frames be a
member of? By default, they would belong to VLAN 1, our management VLAN. This means
the address 192.168.10.1/24 is my native VLAN IP address for this switch.
Here’s what the hosts’ IP addresses should be:
Host A: 192.168.1.66, 255.255.255.192, default gateway 192.168.1.65
Host B: 192.168.1.67, 255.255.255.192, default gateway 192.168.1.65
Host C: 192.168.1.130, 255.255.255.224, default gateway 192.168.1.129
The hosts could be any address in the range—I just chose the first available IP address
after the default gateway address. That wasn’t so hard, was it?
Now, again using Figure 11.12, let’s go through the commands necessary to configure
switch port 1 so it will establish a link with the router and provide inter-VLAN communication using the IEEE version for encapsulation. Keep in mind that the commands can vary
slightly depending on what type of switch you’re dealing with.
For a 2960 switch, use the following:
2960#config t
2960(config)#interface fa0/1
2960(config-if)#switchport mode trunk

That’s it! As you already know, the 2960 switch can only run the 802.1q encapsulation,
so there’s no need to specify it. You can’t anyway. For a 3560, it’s basically the same, but
because it can run ISL and 802.1q, you have to specify the trunking encapsulation protocol
you’re going to use.
Remember that when you create a trunked link, all VLANs are allowed to
pass data by default.

Let’s take a look at Figure 11.13 and see what we can determine. This figure shows three
VLANs, with two hosts in each of them. The router in Figure 11.13 is connected to the
Fa0/1 switch port, and VLAN 4 is configured on port F0/6.
When looking at this diagram, keep in mind that these three factors are what Cisco
expects you to know:
uu

The router is connected to the switch using subinterfaces.

uu

The switch port connecting to the router is a trunk port.

uu

The switch ports connecting to the clients and the hub are access ports, not trunk ports.

Configuring VLANs

F ig u re 11 .1 3

Inter-VLAN example 2

VLAN 2
Host A Host B

Fa0/2

Host E

Fa0/3

Fa0/1
Fa0/0

Fa0/6
Fa0/4

VLAN 4

Fa0/5

Host C Host D
VLAN 3

Host F

The configuration of the switch would look something like this:
2960#config t
2960(config)#int f0/1
2960(config-if)#switchport
2960(config-if)#int f0/2
2960(config-if)#switchport
2960(config-if)#int f0/3
2960(config-if)#switchport
2960(config-if)#int f0/4
2960(config-if)#switchport
2960(config-if)#int f0/5
2960(config-if)#switchport
2960(config-if)#int f0/6
2960(config-if)#switchport

mode trunk
access vlan 2
access vlan 2
access vlan 3
access vlan 3
access vlan 4

Before we configure the router, we need to design our logical network:
VLAN 1: 192.168.10.0/28
VLAN 2: 192.168.10.16/28
VLAN 3: 192.168.10.32/28
VLAN 4: 192.168.10.48/28
The configuration of the router would then look like this:
ISR#config t
ISR(config)#int fa0/0

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ISR(config-if)#ip address 192.168.10.1 255.255.255.240
ISR(config-if)#no shutdown
ISR(config-if)#int f0/0.2
ISR(config-subif)#encapsulation dot1q 2
ISR(config-subif)#ip address 192.168.10.17 255.255.255.240
ISR(config-subif)#int f0/0.3
ISR(config-subif)#encapsulation dot1q 3
ISR(config-subif)#ip address 192.168.10.33 255.255.255.240
ISR(config-subif)#int f0/0.4
ISR(config-subif)#encapsulation dot1q 4
ISR(config-subif)#ip address 192.168.10.49 255.255.255.240

Notice I didn’t tag VLAN 1. Even though I could have created a subinterface and
tagged VLAN 1, it’s not necessary with 802.1q because untagged frames are members
of the native VLAN.
The hosts in each VLAN would be assigned an address from their subnet range, and the
default gateway would be the IP address assigned to the router’s subinterface in that VLAN.
Now, let’s take a look at another figure and see if you can determine the switch and router
configurations without looking at the answer—no cheating! Figure 11.14 shows a router connected to a 2960 switch with two VLANs. One host in each VLAN is assigned an IP address.
What would your router and switch configurations be based on these IP addresses?
F ig u re 11 .1 4

Inter-VLAN example 3
VLAN 2
85 Hosts
Host A

Fa0/2
Fa0/1

Fa0/3

172.16.10.126
VLAN 3
115 Hosts
Host B

172.16.10.129

Okay—since the hosts don’t list a subnet mask, you have to look for the number of hosts
used in each VLAN to figure out the block size. VLAN 2 has 85 hosts and VLAN 3 has 115
hosts. Each of these will fit in a block size of 128, which is a /25 mask, or 255.255.255.128.

Configuring VLANs

485

You should know by now that the subnets are 0 and 128; the 0 subnet (VLAN 2) has a
host range of 1–126, and the 128 subnet (VLAN 3) has a range of 129–254. You can almost
be fooled since Host A has an IP address of 126, which makes it almost seem that Host A
and B are in the same subnet. But they’re not, and you’re way too smart by now to be fooled
by this one!
Here is the switch configuration:
2960#config t
2960(config)#int f0/1
2960(config-if)#switchport mode trunk
2960(config-if)#int f0/2
2960(config-if)#switchport access vlan 2
2960(config-if)#int f0/3
2960(config-if)#switchport access vlan 3

Here is the router configuration:
ISR#config t
ISR(config)#int f0/0
ISR(config-if)#ip address 192.168.10.1 255.255.255.0
ISR(config-if)#no shutdown
ISR(config-if)#int f0/0.2
ISR(config-subif)#encapsulation dot1q 2
ISR(config-subif)#ip address 172.16.10.1 255.255.255.128
ISR(config-subif)#int f0/0.3
ISR(config-subif)#encapsulation dot1q 3
ISR(config-subif)#ip address 172.16.10.254 255.255.255.128

I used the first address in the host range for VLAN 2 and the last address in the range
for VLAN 3, but any address in the range would work. You would just have to configure
the host’s default gateway to whatever you make the router’s address. Also, I used a different subnet for my physical interface, which is my management VLAN router’s address.
Now, before we go on to the next example, I need to make sure you know how to set
the IP address on the switch. Since VLAN 1 is typically the administrative VLAN, we’ll
use an IP address from out of that pool of addresses. Here’s how to set the IP address of
the switch (not nagging, but you really should already know this!):
2960#config t
2960(config)#int vlan 1
2960(config-if)#ip address 192.168.10.2 255.255.255.0
2960(config-if)#no shutdown
2960(config-if)#exit
2960(config)#ip default-gateway 192.168.10.1

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Yes, you have to execute a no shutdown on the VLAN interface and set the ip defaultgateway address to the router.
One more example, and then we’ll move on to IVR using a multilayer switch—another
important subject that you definitely don’t want to miss! In Figure 11.15 there are two
VLANs, plus the management VLAN 1. By looking at the router configuration: What’s
the IP address, subnet mask, and default gateway of Host A? Use the last IP address in
the range for Host A’s address.
If you really look carefully at the router configuration (the hostname in this configuration is just Router), there’s a simple and quick answer. All subnets are using a /28, which
is a 255.255.255.240 mask. This is a block size of 16. The router’s address for VLAN 2 is
in subnet 128. The next subnet is 144, so the broadcast address of VLAN 2 is 143 and the
valid host range is 129–142. So the host address would be this:
IP address: 192.168.10.142
Mask: 255.255.255.240
Default gateway: 192.168.10.129
F ig u re 11 .1 5

Inter-VLAN example 4

VLAN 2
Host A

Fa0/2
Fa0/1
Fa0/3
Router#config t
Router(config)#int fa0/0
Router(config-if)#ip address 192.168.10.1 255.255.255.240
Router(config-if)#no shutdown
Router(config-if)#int f0/0.2
Router(config-subif)#encapsulation dot1q 2
Router(config-subif)#ip address 192.168.10.129 255.255.255.240
Router(config-subif)#int fa0/0.3
Router(config-subif)#encapsulation dot1q 3
Router(config-subif)#ip address 192.168.10.46 255.255.255.240

VLAN 3
Host B

This section was probably the hardest part of this entire book, and I honestly created the
simplest configuration you can possibly get away with using to help you through it!
I’ll use Figure 11.16 to demonstrate configuring inter-VLAN routing (IVR) with a multilayer switch, which is often referred to as a switched virtual interface (SVI). I’m going to use
the same network that I used to discuss a multilayer switch back in Figure 11.11, and I’ll use
this IP address scheme: 192.168.x.0/24, where x represents the VLAN subnet. In my example
this will be the same as the VLAN number.

Summary

F ig u re 11 .1 6

487

Inter-VLAN routing with a multilayer switch
192.168.10.2/24

VLAN 10

I’m Virtual!
VLAN 10

192.168.20.2

VLAN 20

VLAN 20

3560

The hosts are already configured with the IP address, subnet mask, and default gateway
address using the first address in the range. Now I just need to configure the routing on the
switch, which is pretty simple actually:
S1(config)#ip routing
S1(config)#int vlan 10
S1(config-if)#ip address 192.168.10.1 255.255.255.0
S1(config-if)#int vlan 20
S1(config-if)#ip address 192.168.20.1 255.255.255.0

And that’s it! Enable IP routing and create one logical interface for each VLAN using
the interface vlan number command and voilà! You’ve now accomplished making interVLAN routing work on the backplane of the switch!

Summary
In this chapter, I introduced you to the world of virtual LANs and described how Cisco
switches can use them. We talked about how VLANs break up broadcast domains in a
switched internetwork—a very important, necessary thing because layer 2 switches only
break up collision domains, and by default, all switches make up one large broadcast
domain. I also described access links to you, and we went over how trunked VLANs
work across a FastEthernet or faster link.
Trunking is a crucial technology to understand really well when you’re dealing with a
network populated by multiple switches that are running several VLANs.
You were also presented with some key troubleshooting and configuration examples for
access and trunk ports, configuring trunking options, and a huge section on IVR.

Visit ccna
.gg/ch11/b
for a
companion
MicroNugget
from CBT
Nuggets.

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Exam Essentials
Understand the term frame tagging. Frame tagging refers to VLAN identification; this is
what switches use to keep track of all those frames as they’re traversing a switch fabric. It’s
how switches identify which frames belong to which VLANs.
Understand the 802.1q VLAN identification method. This is a nonproprietary IEEE method
of frame tagging. If you’re trunking between a Cisco switched-link and a different brand of
switch, you have to use 802.1q for the trunk to work.
Remember how to set a trunk port on a 2960 switch.
use the switchport mode trunk command.

To set a port to trunking on a 2960,

Remember to check a switch port’s VLAN assignment when plugging in a new host. If you
plug a new host into a switch, then you must verify the VLAN membership of that port. If
the membership is different than what is needed for that host, the host will not be able to
reach the needed network services, such as a workgroup server or printer.
Remember how to create a Cisco router on a stick to provide inter-VLAN communication.
You can use a Cisco FastEthernet or Gigabit Ethernet interface to provide inter-VLAN routing.
The switch port connected to the router must be a trunk port; then you must create virtual
interfaces (subinterfaces) on the router port for each VLAN connecting to it. The hosts in each
VLAN will use this subinterface address as their default gateway address.
Remember how to provide inter-VLAN routing with a layer 3 switch. You can use a layer 3
(multilayer) switch to provide IVR just as with a router on a stick, but using a layer 3 switch
is more efficient and faster. First you start the routing process with the command ip routing,
then create a virtual interface for each VLAN using the command interface vlan vlan, and
then apply the IP address for that VLAN under that logical interface.

Hands-on Labs

489

Written Lab 11
The answers to these labs can be found in Appendix A, “Answers to Written Labs.”
In this section, write the answers to the following questions:
1. True/False: To provide IVR with a layer 3 switch, you place an IP address on each

interface of the switch.
2. What protocol will stop loops in a layer 2 switched network?
3. VLANs break up ________ domains.
4. Switches, by default, only break up ________ domains.
5. If you have a switch that provides both ISL and 802.1q frame tagging, what command

under the trunk interface will make the trunk use 802.1q?
6. What does trunking provide?
7. What is frame tagging?
8. True/False: The 802.1q encapsulation is removed from the frame if the frame is for-

warded out an access link.
9. What type of link on a switch is a member of only one VLAN?
10. You want to change from the default of VLAN 1 to VLAN 4 for untagged traffic.

What command will you use?

Hands-on Labs
In these labs, you will use three switches and a router. To perform the last lab, you’ll need a
layer 3 switch.
Lab 11.1: Configuring and Verifying VLANs
Lab 11.2: Configuring and Verifying Trunk Links
Lab 11.3: Configuring Router on a Stick Routing
Lab 11.4: Configuring IVR with a Layer 3 Switch

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In these labs, I’ll use the following layout:

F0/0
F0/8

192.168.10.17/28
F0/15

S1

F0/16
F0/1
192.168.10.19/28
F0/3

S3

F0/2

F0/4

F0/17
F0/18

F0/5

F0/5

F0/6

F0/6

F0/2
F0/3

F0/1
S2

192.168.10.18/28
F0/4

Hands-on Lab 11.1: Configuring and Verifying VLANs
This lab will have you configure VLANs from global configuration mode, and then verify
the VLANs.
1. Configure two VLANs on each switch, VLAN 10 and VLAN 20.
S1(config)#vlan 10
S1(config-vlan)#vlan 20
S2(config)#vlan 10
S2(config-vlan)#vlan 20
S3(config)#vlan 10
S3(config-vlan)#vlan 20

2. Use the show vlan and show vlan brief command to verify your VLANs. Notice that

all interfaces are in VLAN 1 by default
S1#sh vlan
S1#sh vlan brief

Hands-on Labs

491

Hands-on Lab 11.2: Configuring and Verifying Trunk Links
This lab will have you configure trunk links and then verify them.
1. Connect to each switch and configure trunking on all switch links. If you are using a

switch that supports both 802.1q and ISL frame tagging, then use the encapsulation
command; if not, then skip that command.
S1#config t
S1(config)#interface fa0/15
S1(config-if)#switchport trunk encapsulation ?
dot1q Interface uses only 802.1q trunking encapsulation when trunking
isl
Interface uses only ISL trunking encapsulation when trunking
negotiate
Device will negotiate trunking encapsulation with peer on
interface

Again, if you typed the above and received an error, then your switch does not support
both encapsulation methods:
S1
S1
S1
S1
S1
S1
S1
S1
S1
S1
S1

(config-if)#switchport trunk encapsulation
(config-if)#switchport mode trunk
(config-if)#interface fa0/16
(config-if)#switchport trunk encapsulation
(config-if)#switchport mode trunk
(config-if)#interface fa0/17
(config-if)#switchport trunk encapsulation
(config-if)#switchport mode trunk
(config-f)#interface fa0/18
(config-if)#switchport trunk encapsulation
(config-if)#switchport mode trunk

dot1q

dot1q

dot1q

dot1q

2. Configure the trunk links on your other switches.
3. On each switch, verify your trunk ports with the show interface trunk command:
S1#show interface trunk

4. Verify the switchport configuration with the following:
S1#show interface interface switchport

The second interface in the command is a variable, such as Fa0/15.

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Hands-on Lab 11.3: Configuring Router on a Stick Routing
In this lab, you’ll use the router connected to port F0/8 of switch S1 to configure ROAS.
1. Configure the F0/0 of the router with two subinterfaces to provide inter-VLAN rout-

ing using 802.1q encapsulation. Use 172.16.10.0/24 for your management VLAN,
10.10.10.0/24 for VLAN 10, and 20.20.20.0/24 for VLAN 20.
Router#config t
Router (config)#int f0/0
Router (config-if)#ip address 172.16.10.1 255.255.255.0
Router (config-if)#interface f0/0.10
Router (config-subif)#encapsulation dot1q 10
Router (config-subif)#ip address 10.10.10.1 255.255.255.0
Router (config-subif)#interface f0/0.20
Router (config-subif)#encapsulation dot1q 20
Router (config-subif)#ip address 20.20.20.1 255.255.255.0
2. Verify the configuration with the show running-config command.
3. Configure trunking on interface F0/8 of the S1 switch connecting to your router.
4. Verify that your VLANs are still configured on your switches with the sh vlan command.
5. Configure your hosts to be in VLAN 10 and VLAN 20 with the switchport access
vlan x command.
6. Ping from your PC to the router’s subinterface configured for your VLAN.
7. Ping from your PC to your PC in the other VLAN. You are now routing through

the router!

Hands-on Lab 11.4: Configuring IVR with a Layer 3 Switch
In this lab, you will disable the router and use the S1 switch to provide inter VLAN routing
by creating SVI’s.
1. Connect to the S1 switch and make interface F0/8 an access port, which will make the

router stop providing inter-VLAN routing.
2. Enable IP routing on the S1 switch.
S1(config)#ip routing
3. Create two new interfaces on the S1 switch to provide IVR.
S1(config)#interface vlan 10
S1(config-if)#ip address 10.10.10.1 255.255.255.0
S1(config-if)#interface vlan 20
S1(config-if)#ip address 20.20.20.1 255.255.255.0

Hands-on Labs

4. Clear the ARP cache on the switch and hosts.
S1#clear arp
5. Ping from your PC to the router’s subinterface configured for your VLAN.
6. Ping from your PC to your PC in the other VLAN. You are now routing through the

S1 switch!

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Review Questions
The following questions are designed to test your understanding of this
chapter’s material. For more information on how to get additional questions, please see this book’s introduction.

The answers to these questions can be found in Appendix B, “Answers to Chapter
Review Questions.”
1. Which of the following statements is true with regard to VLANs?
A. VLANs greatly reduce network security.
B. VLANs increase the number of collision domains while decreasing their size.
C. VLANs decrease the number of broadcast domains while decreasing their size.
D. Network adds, moves, and changes are achieved with ease by just configuring a

port into the appropriate VLAN.
2. Write the command that must be present for this layer 3 switch to provide inter-VLAN

routing between the two VLANs created with these commands:
S1(config)#int vlan 10
S1(config-if)#ip address 192.168.10.1 255.255.255.0
S1(config-if)#int vlan 20
S1(config-if)#ip address 192.168.20.1 255.255.255.0

Review Questions

495

3. In the diagram, how must the port on each end of the line be configured to carry traf-

fic between the two hosts in the Sales VLAN?

Sales

Admin

Sales

Admin

A. Access port
B. 10 GB
C. Trunk
D. Spanning
4. What is the only type of second VLAN of which an access port can be a member?
A. Secondary
B. Voice
C. Primary
D. Trunk

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5. In the following configuration, what command is missing in the creation of the VLAN

interface?
2960#config t
2960(config)#int vlan 1
2960(config-if)#ip address 192.168.10.2 255.255.255.0
2960(config-if)#exit
2960(config)#ip default-gateway 192.168.10.1

A. no shutdown under int vlan 1
B. encapsulation dot1q 1 under int vlan 1
C. switchport access vlan 1
D. passive-interface
6. Which of the following statements is true with regard to ISL and 802.1q?
A. 802.1q encapsulates the frame with control information; ISL inserts an ISL field

along with tag control information.
B. 802.1q is Cisco proprietary.
C. ISL encapsulates the frame with control information; 802.1q inserts an 802.1q

field along with tag control information.
D. ISL is a standard.
7. What concept is depicted in the diagram?

Gi0/0

A. Multiprotocol routing
B. Passive interface
C. Gateway redundancy
D. Router on a stick
8. Write the command that places an interface into VLAN 2. Write only the command

and not the prompt.

Review Questions

9. Write the command that generated the following output:
VLAN Name
Status
Ports
---- ------------------------- --------- -----------------------1
default
active
Fa0/1, Fa0/2, Fa0/3, Fa0/4
Fa0/5, Fa0/6, Fa0/7, Fa0/8
Fa0/9, Fa0/10, Fa0/11, Fa0/12
Fa0/13, Fa0/14, Fa0/19, Fa0/20
Fa0/21, Fa0/22, Fa0/23, Gi0/1
Gi0/2
2
Sales
active
3
Marketing
active
4
Accounting
active
[output cut]

10. In the configuration and diagram shown, what command is missing to enable inter-

VLAN routing between VLAN 2 and VLAN 3?
VLAN 2
Host A

Fa0/2
Fa0/1
Fa0/3
Router#config t
Router(config)#int fa0/0
Router(config-if)#ip address 192.168.10.1 255.255.255.240
Router(config-if)#no shutdown
Router(config-if)#int f0/0.2
Router(config-subif)#ip address 192.168.10.129 255.255.255.240
Router(config-subif)#int fa0/0.3
Router(config-subif)#encapsulation dot1q 3
Router(config-subif)#ip address 192.168.10.46 255.255.255.240

A. encapsulation dot1q 3 under int f0/0.2
B. encapsulation dot1q 2 under int f0/0.2
C. no shutdown under int f0/0.2
D. no shutdown under int f0/0.3

VLAN 3
Host B

497

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11. Based on the configuration shown below, what statement is true?
S1(config)#ip routing
S1(config)#int vlan 10
S1(config-if)#ip address 192.168.10.1 255.255.255.0
S1(config-if)#int vlan 20
S1(config-if)#ip address 192.168.20.1 255.255.255.0

A. This is a multilayer switch.
B. The two VLANs are in the same subnet.
C. Encapsulation must be configured.
D. VLAN 10 is the management VLAN.
12. What is true of the output shown below?
S1#sh vlan

VLAN Name
Status
Ports
---- ---------------------- --------- ------------------------------1
default
active
Fa0/1, Fa0/2, Fa0/3, Fa0/4
Fa0/5, Fa0/6, Fa0/7, Fa0/8
Fa0/9, Fa0/10, Fa0/11, Fa0/12
Fa0/13, Fa0/14, Fa0/19, Fa0/20,
Fa0/22, Fa0/23, Gi0/1, Gi0/2
2
Sales
active
3
Marketing
Fa0/21
4
Accounting
active
[output cut]

A. Interface F0/15 is a trunk port.
B. Interface F0/17 is an access port.
C. Interface F0/21 is a trunk port.
D. VLAN 1 was populated manually.
13. 802.1q untagged frames are members of the _________ VLAN.
A. Auxiliary
B. Voice
C. Native
D. Private

Review Questions

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14. Write the command that generated the following output. Write only the command and

not the prompt:
Name: Fa0/15
Switchport: Enabled
Administrative Mode: dynamic desirable
Operational Mode: trunk
Administrative Trunking Encapsulation: negotiate
Operational Trunking Encapsulation: isl
Negotiation of Trunking: On
Access Mode VLAN: 1 (default)
Trunking Native Mode VLAN: 1 (default)
Administrative Native VLAN tagging: enabled
Voice VLAN: none
[output cut]

15. Which statement is true regarding virtual local area networks (VLANs)?
A. VLANs are location dependent.
B. VLANs are limited to a single switch.
C. VLANs may be subnets of major networks.
D. VLANs define collision domains.
16. In the diagram, what should be the default gateway address of Host B?
Interface fastethernet 0/1
ip address 192.168.10.1 255.255.255.240
interface fastethernet 0/1.2
encapsulation dot1q 2
ip address 192.168.1.65 255.255.255.192
interface fastethernet 0/1.10
encapsulation dot1q 10
ip address 192.168.1.129 255.255.255.224

Host A

A. 192.168.10.1
B. 192.168.1.65
C. 192.168.1.129
D. 192.168.1.2

Fa0/1
1
2

3

4

Host B

Port 1: dot1q trunk
Ports 2,3: VLAN 2
Port 4: VLAN 10

Host C

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17. What is the purpose of frame tagging in virtual LAN (VLAN) configurations?
A. Inter-VLAN routing
B. Encryption of network packets
C. Frame identification over trunk links
D. Frame identification over access links
18. Write the command to create VLAN 2 on a layer 2 switch. Write only the command

and not the prompt.
19. Which statement is true regarding 802.1q frame tagging?
A. 802.1q adds a 26-byte trailer and 4-byte header.
B. 802.1q uses a native VLAN.
C. The original Ethernet frame is not modified.
D. 802.1q only works with Cisco switches.
20. Write the command that prevents an interface from generating DTP frames. Write only

the command and not the prompt.

Chapter

12

Security
The following ICND1 exam topics
are covered in this chapter:
11 IP Services
■■

Describe the types, features, and applications of ACLs
■■

■■

Standard
■■

Sequence numbers

■■

Editing

■■

Extended

■■

Named

■■

Numbered

■■

Log option

Configure and verify ACLs in a network environment
■■

Named

■■

Numbered

■■

Log option

11 Network Device Security
■■

Configure and verify ACLs to filter network traffic

■■

Configure and verify ACLs to limit telnet and SSH access to
the router

11 Troubleshooting
■■

Troubleshoot and Resolve ACL issues
■■

Statistics

■■

Permitted networks

■■

Direction
■■

Interface

If you’re a sys admin, it’s my guess that shielding sensitive,
critical data, as well as your network’s resources, from every
possible evil exploit is a top priority of yours, right? Good to
know you’re on the right page because Cisco has some really effective security solutions
to equip you with the tools you’ll need to make this happen in a very real way!
The first power tool I’m going to hand you is known as the access control list (ACL). Being
able to execute an ACL proficiently is an integral part of Cisco’s security solution, so I’m going
to begin by showing you how to create and implement simple ACLs. From there, I’ll move to
demonstrating more advanced ACLs and describe how to implement them strategically to provide serious armor for an internetwork in today’s challenging, high-risk environment.
In Appendix C, “Disabling and Configuring Network Services,” I’ll show you how to
mitigate most security-oriented network threats. Make sure you don’t skip this appendix
because it is chock full of great security information, and the information it contains is
part of the Cisco exam objectives as well!
The proper use and configuration of access lists is a vital part of router configuration
because access lists are such versatile networking accessories. Contributing mightily to the
efficiency and operation of your network, access lists give network managers a huge amount
of control over traffic flow throughout the enterprise. With access lists, we can gather basic
statistics on packet flow and security policies can be implemented. These dynamic tools also
enable us to protect sensitive devices from the dangers of unauthorized access.
In this chapter, we’ll cover ACLs for TCP/IP as well as explore effective ways available
to us for testing and monitoring how well applied access lists are functioning. We’ll begin
now by discussing key security measures deployed using hardware devices and VLANs
and then I’ll introduce you to ACLs.
To find up-to-the-minute updates for this chapter, please see
www.lammle.com/forum or the book’s web page at www.sybex.com.

Perimeter, Firewall, and Internal Routers
You see this a lot—typically, in medium to large enterprise networks—the various strategies
for security are based on some mix of internal and perimeter routers plus firewall devices.
Internal routers provide additional security by screening traffic to various parts of the protected corporate network, and they achieve this using access lists. You can see where each of
these types of devices would be found in Figure 12.1.

Introduction to Access Lists

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A typical secured network
Corporate
(trusted
network)

Untrusted
network

Perimeter
(premises)
router

Firewall

Internal
(local network)
router

Internet
Email
Server
DMZ
Web
Server

I’ll use the terms trusted network and untrusted network throughout this chapter, as well
as in Chapter 13, “Network Address Translation (NAT),” so it’s important that you can see
where they’re found in a typical secured network. The demilitarized zone (DMZ) can be
global (real) Internet addresses or private addresses, depending on how you configure your
firewall, but this is typically where you’ll find the HTTP, DNS, email, and other Internet-type
corporate servers.
As you now know, instead of using routers, we can create VLANs with switches on the
inside trusted network. Multilayer switches containing their own security features can sometimes replace internal (LAN) routers to provide higher performance in VLAN architectures.
Let’s look at some ways of protecting the internetwork using access lists.

Introduction to Access Lists
An access list is essentially a list of conditions that categorize packets, and they really come
in handy when you need to exercise control over network traffic. An ACL would be your
tool of choice for decision making in these situations.
One of the most common and easiest-to-understand uses of access lists is to filter
unwanted packets when implementing security policies. For example, you can set them up
to make very specific decisions about regulating traffic patterns so that they’ll allow only
certain hosts to access web resources on the Internet while restricting others. With the right
combination of access lists, network managers arm themselves with the power to enforce
nearly any security policy they can invent.

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Creating access lists is really a lot like programming a series of if-then statements—if a
given condition is met, then a given action is taken. If the specific condition isn’t met, nothing
happens and the next statement is evaluated. Access-list statements are basically packet filters
that packets are compared against, categorized by, and acted upon accordingly. Once the lists
are built, they can be applied to either inbound or outbound traffic on any interface. Applying
an access list causes the router to analyze every packet crossing that interface in the specified
direction and take the appropriate action.
There are three important rules that a packet follows when it’s being compared with an
access list:
uu

uu

uu

The packet is always compared with each line of the access list in sequential order—it
will always start with the first line of the access list, move on to line 2, then line 3, and
so on.
The packet is compared with lines of the access list only until a match is made. Once it
matches the condition on a line of the access list, the packet is acted upon and no further
comparisons take place.
There is an implicit “deny” at the end of each access list—this means that if a packet
doesn’t match the condition on any of the lines in the access list, the packet will be
discarded.

Each of these rules has some powerful implications when filtering IP packets with access
lists, so keep in mind that creating effective access lists definitely takes some practice.
There are two main types of access lists:
Standard access lists These ACLs use only the source IP address in an IP packet as the
condition test. All decisions are made based on the source IP address. This means that standard access lists basically permit or deny an entire suite of protocols. They don’t distinguish
between any of the many types of IP traffic such as Web, Telnet, UDP, and so on.
Extended access lists Extended access lists can evaluate many of the other fields in the layer 3
and layer 4 headers of an IP packet. They can evaluate source and destination IP addresses, the
Protocol field in the Network layer header, and the port number at the Transport layer header.
This gives extended access lists the ability to make much more granular decisions when controlling traffic.
Named access lists Hey, wait a minute—I said there were only two types of access lists
but listed three! Well, technically there really are only two since named access lists are
either standard or extended and not actually a distinct type. I’m just distinguishing them
because they’re created and referred to differently than standard and extended access lists
are, but they’re still functionally the same.
We’ll cover these types of access lists in more depth later in the chapter.

Once you create an access list, it’s not really going to do anything until you apply it. Yes,
they’re there on the router, but they’re inactive until you tell that router what to do with them.

Introduction to Access Lists

505

To use an access list as a packet filter, you need to apply it to an interface on the router where
you want the traffic filtered. And you’ve got to specify which direction of traffic you want
the access list applied to. There’s a good reason for this—you may want different controls in
place for traffic leaving your enterprise destined for the Internet than you’d want for traffic
coming into your enterprise from the Internet. So, by specifying the direction of traffic, you
can and must use different access lists for inbound and outbound traffic on a single interface:
Inbound access lists When an access list is applied to inbound packets on an interface,
those packets are processed through the access list before being routed to the outbound
interface. Any packets that are denied won’t be routed because they’re discarded before
the routing process is invoked.
Outbound access lists When an access list is applied to outbound packets on an interface,
packets are routed to the outbound interface and then processed through the access list
before being queued.
There are some general access-list guidelines that you should keep in mind when creating
and implementing access lists on a router:
uu

You can assign only one access list per interface per protocol per direction. This means
that when applying IP access lists, you can have only one inbound access list and one
outbound access list per interface.
When you consider the implications of the implicit deny at the end of any
access list, it makes sense that you can’t have multiple access lists applied
on the same interface in the same direction for the same protocol. That’s
because any packets that don’t match some condition in the first access list
would be denied and there wouldn’t be any packets left over to compare
against a second access list!

uu

uu

uu

Organize your access lists so that the more specific tests are at the top.
Anytime a new entry is added to the access list, it will be placed at the bottom of the
list, which is why I highly recommend using a text editor for access lists.
You can’t remove one line from an access list. If you try to do this, you will remove the
entire list. This is why it’s best to copy the access list to a text editor before trying to
edit the list. The only exception is when you’re using named access lists.
You can edit, add, or delete a single line from a named access list. I’ll
show you how shortly.

uu

uu

Unless your access list ends with a permit any command, all packets will be discarded
if they do not meet any of the list’s tests. This means every list should have at least one
permit statement or it will deny all traffic.
Create access lists and then apply them to an interface. Any access list applied to an
interface without access-list test statements present will not filter traffic.

506

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uu

uu

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Access lists are designed to filter traffic going through the router. They will not filter
traffic that has originated from the router.
Place IP standard access lists as close to the destination as possible. This is the reason we
don’t really want to use standard access lists in our networks. You can’t put a standard
access list close to the source host or network because you can only filter based on source
address and all destinations would be affected as a result.
Place IP extended access lists as close to the source as possible. Since extended access
lists can filter on very specific addresses and protocols, you don’t want your traffic to
traverse the entire network just to be denied. By placing this list as close to the source
address as possible, you can filter traffic before it uses up precious bandwidth.

Before I move on to demonstrate how to configure basic and extended ACLs, let’s talk
about how they can be used to mitigate the security threats I mentioned earlier.

Mitigating Security Issues with ACLs
The most common attack is a denial of service (DoS) attack. Although ACLs can help with
a DoS, you really need an intrusion detection system (IDS) and intrusion prevention system
(IPS) to help prevent these common attacks. Cisco sells the Adaptive Security Appliance (ASA),
which has IDS/IPS modules, but lots of other companies sell IDS/IPS products too.
Here’s a list of the many security threats you can mitigate with ACLs:
uu

IP address spoofing, inbound

uu

IP address spoofing, outbound

uu

Denial of service (DoS) TCP SYN attacks, blocking external attacks

uu

DoS TCP SYN attacks, using TCP Intercept

uu

DoS smurf attacks

uu

Denying/filtering ICMP messages, inbound

uu

Denying/Filtering ICMP messages, outbound

uu

Denying/Filtering Traceroute
This is not an “introduction to security” book, so you may have to research
some of the preceding terms if you don’t understand them.

It’s generally a bad idea to allow into a private network any external IP packets that
contain the source address of any internal hosts or networks—just don’t do it!
Here’s a list of rules to live by when configuring ACLs from the Internet to your production network to mitigate security problems:
uu

Deny any source addresses from your internal networks.

uu

Deny any local host addresses (127.0.0.0/8).

uu

Deny any reserved private addresses (RFC 1918).

uu

Deny any addresses in the IP multicast address range (224.0.0.0/4).

Standard Access Lists

507

None of these source addresses should be ever be allowed to enter your internetwork. Okay,
now finally, let’s get our hands dirty and configure some basic and advanced access lists!

Standard Access Lists
Standard IP access lists filter network traffic by examining the source IP address in a packet.
You create a standard IP access list by using the access-list numbers 1–99 or in the expanded
range of 1300–1999 because the type of ACL is generally differentiated using a number. Based
on the number used when the access list is created, the router knows which type of syntax to
expect as the list is entered. By using numbers 1–99 or 1300–1999, you’re telling the router
that you want to create a standard IP access list, so the router will expect syntax specifying
only the source IP address in the test lines.
The following output displays a good example of the many access-list number ranges
that you can use to filter traffic on your network. The IOS version delimits the protocols
you can specify access for:
Corp(config)#access-list ?
<1-99>
IP standard access list
<100-199>
IP extended access list
<1000-1099>
IPX SAP access list
<1100-1199>
Extended 48-bit MAC address access list
<1200-1299>
IPX summary address access list
<1300-1999>
IP standard access list (expanded range)
<200-299>
Protocol type-code access list
<2000-2699>
IP extended access list (expanded range)
<300-399>
DECnet access list
<600-699>
Appletalk access list
<700-799>
48-bit MAC address access list
<800-899>
IPX standard access list
<900-999>
IPX extended access list
dynamic-extended Extend the dynamic ACL absolute timer
rate-limit
Simple rate-limit specific access list

Wow—there certainly are lot of old protocols listed in that output! IPX, AppleTalk, or
DECnet would no longer be used in any of today’s networks. Let’s take a look at the syntax
used when creating a standard IP access list:
Corp(config)#access-list 10 ?
deny
Specify packets to reject
permit Specify packets to forward
remark Access list entry comment

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As I said, by using the access-list numbers 1–99 or 1300–1999, you’re telling the router
that you want to create a standard IP access list, which means you can only filter on source
IP address.
Once you’ve chosen the access-list number, you need to decide whether you’re creating a
permit or deny statement. I’m going to create a deny statement now:
Corp(config)#access-list 10 deny ?
Hostname or A.B.C.D Address to match
any
Any source host
host
A single host address

The next step is more detailed because there are three options available in it:
1. The first option is the any parameter is used to permit or deny any source host or

network.
2. The second choice is to use an IP address to specify either a single host or a range of them.
3. The last option is to use the host command to specify a specific host only.

The any command is pretty obvious—any source address matches the statement, so
every packet compared against this line will match. The host command is relatively simple
too, as you can see here:
Corp(config)#access-list 10 deny host ?
Hostname or A.B.C.D Host address
Corp(config)#access-list 10 deny host 172.16.30.2

This tells the list to deny any packets from host 172.16.30.2. The default parameter is
host. In other words, if you type access-list 10 deny 172.16.30.2, the router assumes

you mean host 172.16.30.2 and that’s exactly how it will show in your running-config.
But there’s another way to specify either a particular host or a range of hosts, and it’s
known as wildcard masking. In fact, to specify any range of hosts, you must use wildcard
masking in the access list.
So exactly what is wildcard masking? Coming up, I’m going to show you using a standard access list example. I’ll also guide you through how to control access to a virtual terminal. We’ll be using the same wildcard masks we used in the Configuring OSPF section
of Chapter 9, “Open Shortest Path First (OSPF).”

Wildcard Masking
Wildcards are used with access lists to specify an individual host, a network, or a specific
range of a network or networks. The block sizes you learned about earlier used to specify a
range of addresses are key to understanding wildcards.
Let me pause here for a quick review of block sizes before we go any further. I’m sure you
remember that the different block sizes available are 64, 32, 16, 8, and 4. When you need to
specify a range of addresses, you choose the next-largest block size for your needs. So if you

Standard Access Lists

509

need to specify 34 networks, you need a block size of 64. If you want to specify 18 hosts,
you need a block size of 32. If you specify only 2 networks, then go with a block size of 4.
Wildcards are used with the host or network address to tell the router a range of available
addresses to filter. To specify a host, the address would look like this:
172.16.30.5 0.0.0.0

The four zeros represent each octet of the address. Whenever a zero is present, it indicates
that octet in the address must match the corresponding reference octet exactly. To specify that
an octet can be any value, use the value 255. Here’s an example of how a /24 subnet is specified with a wildcard mask:
172.16.30.0 0.0.0.255

This tells the router to match up the first three octets exactly, but the fourth octet can be
any value.
Okay—that was the easy part. But what if you want to specify only a small range of
subnets? This is where block sizes come in. You have to specify the range of values in a
block size, so you can’t choose to specify 20 networks. You can only specify the exact
amount that the block size value allows. This means that the range would have to be
either 16 or 32, but not 20.
Let’s say that you want to block access to the part of the network that ranges from
172.16.8.0 through 172.16.15.0. To do that, you would go with a block size of 8, your
network number would be 172.16.8.0, and the wildcard would be 0.0.7.255. The 7.255
equals the value the router will use to determine the block size. So together, the network
number and the wildcard tell the router to begin at 172.16.8.0 and go up a block size of
eight addresses to network 172.16.15.0.
This really is easier than it looks! I could certainly go through the binary math for you,
but no one needs that kind of pain because all you have to do is remember that the wildcard
is always one number less than the block size. So, in our example, the wildcard would be 7
since our block size is 8. If you used a block size of 16, the wildcard would be 15. Easy, right?
Just to make you’ve got this, we’ll go through some examples that will definitely help you
nail it down. The following example tells the router to match the first three octets exactly
but that the fourth octet can be anything:
Corp(config)#access-list 10 deny 172.16.10.0 0.0.0.255

The next example tells the router to match the first two octets and that the last two octets
can be any value:
Corp(config)#access-list 10 deny 172.16.0.0 0.0.255.255

Now, try to figure out this next line:
Corp(config)#access-list 10 deny 172.16.16.0 0.0.3.255

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This configuration tells the router to start at network 172.16.16.0 and use a block size
of 4. The range would then be 172.16.16.0 through 172.16.19.255, and by the way, the
Cisco objectives seem to really like this one!
Okay, let’s keep practicing. What about this next one?
Corp(config)#access-list 10 deny 172.16.16.0 0.0.7.255

This example reveals an access list starting at 172.16.16.0 going up a block size of 8 to
172.16.23.255.
Let’s keep at it... What do you think the range of this one is?
Corp(config)#access-list 10 deny 172.16.32.0 0.0.15.255

This one begins at network 172.16.32.0 and goes up a block size of 16 to 172.16.47.255.
You’re almost done practicing! After a couple more, we’ll configure some real ACLs.
Corp(config)#access-list 10 deny 172.16.64.0 0.0.63.255

This example starts at network 172.16.64.0 and goes up a block size of 64 to 172.16.127.255.
What about this last example?
Corp(config)#access-list 10 deny 192.168.160.0 0.0.31.255

This one shows us that it begins at network 192.168.160.0 and goes up a block size of 32 to
192.168.191.255.
Here are two more things to keep in mind when working with block sizes and wildcards:
uu

uu

Each block size must start at 0 or a multiple of the block size. For example, you can’t
say that you want a block size of 8 and then start at 12. You must use 0–7, 8–15,
16–23, etc. For a block size of 32, the ranges are 0–31, 32–63, 64–95, etc.
The command any is the same thing as writing out the wildcard 0.0.0.0 255.255.255.255.
Wildcard masking is a crucial skill to master when creating IP access
lists, and it’s used identically when creating standard and extended
IP access lists.

Standard Access List Example
In this section, you’ll learn how to use a standard access list to stop specific users from
gaining access to the Finance department LAN.
In Figure 12.2, a router has three LAN connections and one WAN connection to the
Internet. Users on the Sales LAN should not have access to the Finance LAN, but they should
be able to access the Internet and the marketing department files. The Marketing LAN needs
to access the Finance LAN for application services.

Standard Access Lists

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IP access list example with three LANs and a WAN connection

Internet

Permitted!
Fa0/0

S0/0/0

Lab A Fa1/0
Fa0/1
Sales
172.16.40.0/24

Denied!

Marketing
172.16.60.0/24

Finance
172.16.50.0/24

We can see that the following standard IP access list is configured on the router:
Lab_A#config t
Lab_A(config)#access-list 10 deny 172.16.40.0 0.0.0.255
Lab_A(config)#access-list 10 permit any

It’s very important to remember that the any command is the same thing as saying the
following using wildcard masking:
Lab_A(config)#access-list 10 permit 0.0.0.0 255.255.255.255

Since the wildcard mask says that none of the octets are to be evaluated, every address
matches the test condition, so this is functionally doing the same as using the any keyword.
At this point, the access list is configured to deny source addresses from the Sales LAN
to the Finance LAN and to allow everyone else. But remember, no action will be taken until
the access list is applied on an interface in a specific direction!
But where should this access list be placed? If you place it as an incoming access list on
Fa0/0, you might as well shut down the FastEthernet interface because all of the Sales LAN
devices will be denied access to all networks attached to the router. The best place to apply
this access list is on the Fa0/1 interface as an outbound list:
Lab_A(config)#int fa0/1
Lab_A(config-if)#ip access-group 10 out

Doing this completely stops traffic from 172.16.40.0 from getting out FastEthernet0/1. It
has no effect on the hosts from the Sales LAN accessing the Marketing LAN and the Internet
because traffic to those destinations doesn’t go through interface Fa0/1. Any packet trying to
exit out Fa0/1 will have to go through the access list first. If there were an inbound list placed

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on F0/0, then any packet trying to enter interface F0/0 would have to go through the access
list before being routed to an exit interface.
Now, let’s take a look at another standard access list example. Figure 12.3 shows an
internetwork of two routers with four LANs.
F ig u re 1 2 . 3

IP standard access list example 2
HR Data headed to server
ACL: OKAY!

Human Resources

192.168.10.161/27
E0
Lab A
E1
192.168.10.129/27

Accounting

Put ACL here!
Lab B
E0 Apply to interface as
outbound list towards server

Human Resources server
192.168.10.222/27
ACL: DENIED!

Accounting Data headed to server

Now we’re going to stop the Accounting users from accessing the Human Resources server
attached to the Lab_B router but allow all other users access to that LAN using a standard
ACL. What kind of standard access list would we need to create and where would we place it
to achieve our goals?
The real answer is that we should to use an extended access list and place it closest to
the source! But this question specifies using a standard access list, and as a rule, standard
ACLs are placed closest to the destination. In this example, Ethernet 0 is the outbound
interface on the Lab_B router and here’s the access list that should be placed on it:
Lab_B#config t
Lab_B(config)#access-list 10 deny 192.168.10.128 0.0.0.31
Lab_B(config)#access-list 10 permit any
Lab_B(config)#interface Ethernet 0
Lab_B(config-if)#ip access-group 10 out

Keep in mind that to be able to answer this question correctly, you really need to understand subnetting, wildcard masks, and how to configure and implement ACLs. The accounting subnet is the 192.168.10.128/27, which is a 255.255.255.224, with a block size of 32 in
the fourth octet.

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With all this in mind and before we move on to restricting Telnet access on a router,
let’s take a look at one more standard access list example. This one is going to require
some thought. In Figure 12.4, you have a router with four LAN connections and one
WAN connection to the Internet.
F ig u re 1 2 . 4

IP standard access list example 3
172.16.92.10/21

S0

E3
E0
E1

E2
172.16.198.94/18

172.16.144.17/19

172.16.50.173/20

Okay—you need to write an access list that will stop access from each of the four LANs
shown in the diagram to the Internet. Each of the LANs reveals a single host’s IP address,
which you need to use to determine the subnet and wildcards of each LAN to configure the
access list.
Here is an example of what your answer should look like, beginning with the network
on E0 and working through to E3:
Router(config)#access-list 1 deny 172.16.128.0 0.0.31.255
Router(config)#access-list 1 deny 172.16.48.0 0.0.15.255
Router(config)#access-list 1 deny 172.16.192.0 0.0.63.255
Router(config)#access-list 1 deny 172.16.88.0 0.0.7.255
Router(config)#access-list 1 permit any
Router(config)#interface serial 0
Router(config-if)#ip access-group 1 out

Sure, you could have done this with one line:
Router(config)#access-list 1 deny 172.16.0.0 0.0.255.255

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But what fun is that?
And remember the reasons for creating this list. If you actually applied this ACL on the
router, you’d effectively shut down access to the Internet, so why even have an Internet connection? I included this exercise so you can practice how to use block sizes with access lists,
which is vital for succeeding when you take the Cisco exam!

Controlling VTY (Telnet/SSH) Access
Trying to stop users from telnetting or trying to SSH to a router is really challenging
because any active interface on a router is fair game for VTY/SSH access. Creating an
extended IP ACL that limits access to every IP address on the router may sound like a
solution, but if you did that, you’d have to apply it inbound on every interface, which
really wouldn’t scale well if you happen to have dozens, even hundreds, of interfaces,
now would it? And think of all the latency dragging down your network as a result of
each and every router checking every packet just in case the packet was trying to access
your VTY lines—horrible!
Don’t give up—there’s always a solution! And in this case, a much better one, which
employs a standard IP access list to control access to the VTY lines themselves.
Why does this work so well? Because when you apply an access list to the VTY lines,
you don’t need to specify the protocol since access to the VTY already implies terminal
access via the Telnet or SSH protocols. You also don’t need to specify a destination address
because it really doesn’t matter which interface address the user used as a target for the
Telnet session. All you really need control of is where the user is coming from, which is
betrayed by their source IP address.
You need to do these two things to make this happen:
1. Create a standard IP access list that permits only the host or hosts you want to be able

to telnet into the routers.
2. Apply the access list to the VTY line with the access-class in command.

Here, I’m allowing only host 172.16.10.3 to telnet into a router:
Lab_A(config)#access-list 50 permit host 172.16.10.3
Lab_A(config)#line vty 0 4
Lab_A(config-line)#access-class 50 in

Because of the implied deny any at the end of the list, the ACL stops any host from
telnetting into the router except the host 172.16.10.3, regardless of the individual IP
address on the router being used as a target. It’s a good idea to include an admin subnet
address as the source instead of a single host, but the reason I demonstrated this was
to show you how to create security on your VTY lines without adding latency to
your router.

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Should You Secure Your VTY Lines on a Router?
You’re monitoring your network and notice that someone has telnetted into your core router
by using the show users command. You use the disconnect command and they’re disconnected from the router, but you notice that they’re right back in there a few minutes later.
You consider putting an ACL on the router interfaces, but you don’t want to add latency on
each interface since your router is already pushing a lot of packets. At this point, you think
about putting an access list on the VTY lines themselves, but not having done this before,
you’re not sure if this is a safe alternative to putting an ACL on each interface. Would placing
an ACL on the VTY lines be a good idea for this network?
Yes—absolutely! And the access-class command covered in this chapter is the way to
do it. Why? Because it doesn’t use an access list that just sits on an interface looking at
every packet, resulting in unnecessary overhead and latency.
When you put the access-class in command on the VTY lines, only packets trying to
telnet into the router will be checked and compared, providing easy-to-configure yet solid
security for your router!

Just a reminder—Cisco recommends using Secure Shell (SSH) instead of
Telnet on the VTY lines of a router, as we covered in Chapter 6, “Cisco’s Internetworking Operating System (IOS),” so review that chapter if you need a
refresher on SSH and how to configure it on your routers and switches.

Extended Access Lists
Let’s go back to the standard IP access list example where you had to block all access from
the Sales LAN to the finance department and add a new requirement. You now must allow
Sales to gain access to a certain server on the Finance LAN but not to other network services
for security reasons. What’s the solution? Applying a standard IP access list won’t allow users
to get to one network service but not another because a standard ACL won’t allow you to
make decisions based on both source and destination addresses. It makes decisions based
only on source address, so we need another way to achieve our new goal—but what is it?

Visit ccna
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for a
companion
MicroNugget
from CBT
Nuggets.

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Using an extended access list will save the day because extended ACLs allow us to specify source and destination addresses as well as the protocol and port number that identify
the upper-layer protocol or application. An extended ACL is just what we need to affectively allow users access to a physical LAN while denying them access to specific hosts—
even specific services on those hosts!
We’re going to take a look at the commands we have in our arsenal, but first, you need
to know that you must use the extended access-list range from 100 to 199. The 2000–2699
range is also available for extended IP access lists.
After choosing a number in the extended range, you need to decide what type of list
entry to make. For this example, I’m going with a deny list entry:
Corp(config)#access-list 110 ?
deny
Specify packets to reject
dynamic Specify a DYNAMIC list of PERMITs or DENYs
permit
Specify packets to forward
remark
Access list entry comment

And once you’ve settled on the type of ACL, you then need to select a protocol field entry:
Corp(config)#access-list 110 deny ?
<0-255> An IP protocol number
ahp
Authentication Header Protocol
eigrp
Cisco's EIGRP routing protocol
esp
Encapsulation Security Payload
gre
Cisco's GRE tunneling
icmp
Internet Control Message Protocol
igmp
Internet Gateway Message Protocol
ip
Any Internet Protocol
ipinip
IP in IP tunneling
nos
KA9Q NOS compatible IP over IP tunneling
ospf
OSPF routing protocol
pcp
Payload Compression Protocol
pim
Protocol Independent Multicast
tcp
Transmission Control Protocol
udp
User Datagram Protocol

If you want to filter by Application layer protocol, you have to choose the
appropriate layer 4 transport protocol after the permit or deny statement.
For example, to filter Telnet or FTP, choose TCP since both Telnet and FTP
use TCP at the Transport layer. Selecting IP wouldn’t allow you to specify
a particular application protocol later and only filter based on source and
destination addresses.

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517

So now, let’s filter an Application layer protocol that uses TCP by selecting TCP as the
protocol and indicating the specific destination TCP port at the end of the line. Next, we’ll
be prompted for the source IP address of the host or network and we’ll choose the any command to allow any source address:
Corp(config)#access-list 110 deny tcp ?
A.B.C.D Source address
any
Any source host
host
A single source host

After we’ve selected the source address, we can then choose the specific destination address:
Corp(config)#access-list 110 deny tcp any ?
A.B.C.D Destination address
any
Any destination host
eq
Match only packets on a given port number
gt
Match only packets with a greater port number
host
A single destination host
lt
Match only packets with a lower port number
neq
Match only packets not on a given port number
range
Match only packets in the range of port numbers

In this output, you can see that any source IP address that has a destination IP address
of 172.16.30.2 has been denied:
Corp(config)#access-list 110 deny tcp any host 172.16.30.2 ?
ack
Match on the ACK bit
dscp
Match packets with given dscp value
eq
Match only packets on a given port number
established Match established connections
fin
Match on the FIN bit
fragments
Check non-initial fragments
gt
Match only packets with a greater port number
log
Log matches against this entry
log-input
Log matches against this entry, including input interface
lt
Match only packets with a lower port number
neq
Match only packets not on a given port number
precedence
Match packets with given precedence value
psh
Match on the PSH bit
range
Match only packets in the range of port numbers
rst
Match on the RST bit
syn
Match on the SYN bit

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time-range
tos
urg


u

Security

Specify a time-range
Match packets with given TOS value
Match on the URG bit

And once we have the destination host addresses in place, we just need to specify the type
of service to deny using the equal to command, entered as eq. The following help screen
reveals the options available now. You can choose a port number or use the application name:
Corp(config)#access-list 110 deny tcp any host 172.16.30.2 eq ?
<0-65535>
Port number
bgp
Border Gateway Protocol (179)
chargen
Character generator (19)
cmd
Remote commands (rcmd, 514)
daytime
Daytime (13)
discard
Discard (9)
domain
Domain Name Service (53)
drip
Dynamic Routing Information Protocol (3949)
echo
Echo (7)
exec
Exec (rsh, 512)
finger
Finger (79)
ftp
File Transfer Protocol (21)
ftp-data
FTP data connections (20)
gopher
Gopher (70)
hostname
NIC hostname server (101)
ident
Ident Protocol (113)
irc
Internet Relay Chat (194)
klogin
Kerberos login (543)
kshell
Kerberos shell (544)
login
Login (rlogin, 513)
lpd
Printer service (515)
nntp
Network News Transport Protocol (119)
pim-auto-rp PIM Auto-RP (496)
pop2
Post Office Protocol v2 (109)
pop3
Post Office Protocol v3 (110)
smtp
Simple Mail Transport Protocol (25)
sunrpc
Sun Remote Procedure Call (111)
syslog
Syslog (514)
tacacs
TAC Access Control System (49)
talk
Talk (517)
telnet
Telnet (23)
time
Time (37)

Extended Access Lists

uucp
whois
www

519

Unix-to-Unix Copy Program (540)
Nicname (43)
World Wide Web (HTTP, 80)

Okay—now let’s block Telnet (port 23) to host 172.16.30.2 only. If the users want
to use FTP, fine—that’s allowed. The log command is used to log messages every time
the access list entry is hit. This can be an extremely cool way to monitor inappropriate
access attempts, but be careful because in a large network, this command can overload
your console’s screen with messages!
Here’s our result:
Corp(config)#access-list 110 deny tcp any host 172.16.30.2 eq 23 log

This line says to deny any source host trying to telnet to destination host 172.16.30.2.
Keep in mind that the next line is an implicit deny by default. If you apply this access list
to an interface, you might as well just shut the interface down because by default, there’s
an implicit deny all at the end of every access list. So we’ve got to follow up the access list
with the following command:
Corp(config)#access-list 110 permit ip any any

The IP in this line is important because it will permit the IP stack. If TCP was used
instead of IP in this line, then UDP, etc. would all be denied. Remember, the 0.0.0.0
255.255.255.255 is the same command as any, so the command could also look like this:
Corp(config)#access-list 110 permit ip 0.0.0.0 255.255.255.255
0.0.0.0 255.255.255.255

But if you did this, when you looked at the running-config, the commands would be
replaced with the any any. I like efficiency so I’ll just use the any command because it
requires less typing.
As always, once our access list is created, we must apply it to an interface with the same
command used for the IP standard list:
Corp(config-if)#ip access-group 110 in

Or this:
Corp(config-if)#ip access-group 110 out

Next, we’ll check out some examples of how to use an extended access list.

Extended Access List Example 1
For our first scenario, we’ll use Figure 12.5. What do we need to do to deny access to a host
at 172.16.50.5 on the finance department LAN for both Telnet and FTP services? All other
services on this and all other hosts are acceptable for the sales and marketing departments
to access.

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F ig u re 1 2 . 5

u

Security

Extended ACL example 1

Internet

Fa0/0

S0/0/0

a
Denied!

ln
et

t
da

Sales
172.16.40.0/24

te

ftp

da
t

a

Lab A Fa1/0
Fa0/1

Marketing
172.16.60.0/24

Denied!

Finance
172.16.50.5/24

Here’s the ACL we must create:
Lab_A#config t
Lab_A(config)#access-list 110 deny tcp any host 172.16.50.5 eq 21
Lab_A(config)#access-list 110 deny tcp any host 172.16.50.5 eq 23
Lab_A(config)#access-list 110 permit ip any any

The access-list 110 tells the router we’re creating an extended IP ACL. The tcp is the
protocol field in the Network layer header. If the list doesn’t say tcp here, you cannot filter by
TCP port numbers 21 and 23 as shown in the example. Remember that these values indicate
FTP and Telnet, which both use TCP for connection-oriented services. The any command is
the source, which means any source IP address, and the host is the destination IP address.
This ACL says that all IP traffic will be permitted from any host except FTP and Telnet to
host 172.16.50.5 from any source.
Remember that instead of the host 172.16.50.5 command when we
created the extended access list, we could have entered 172.16.50.5
0.0.0.0. There would be no difference in the result other than the router
would change the command to host 172.16.50.5 in the running-config.

After the list is created, it must be applied to the FastEthernet 0/1 interface outbound
because we want to block all traffic from getting to host 172.16.50.5 and performing FTP and
Telnet. If this list was created to block access only from the Sales LAN to host 172.16.50.5,
then we’d have put this list closer to the source, or on FastEthernet 0/0. In that situation, we’d

Extended Access Lists

521

apply the list to inbound traffic. This highlights the fact that you really need to analyze each
situation carefully before creating and applying ACLs!
Okay—now let’s go ahead and apply the list to interface Fa0/1 to block all outside FTP
and Telnet access to the host 172.16.50.5:
Lab_A(config)#int fa0/1
Lab_A(config-if)#ip access-group 110 out

Extended Access List Example 2
We’re going to use Figure 12.4 again, which has four LANs and a serial connection. We need
to prevent Telnet access to the networks attached to the E1 and E2 interfaces.
The configuration on the router would look something like this, although the answer
can vary:
Router(config)#access-list 110 deny tcp any 172.16.48.0 0.0.15.255
eq 23
Router(config)#access-list 110 deny tcp any 172.16.192.0 0.0.63.255
eq 23
Router(config)#access-list 110 permit ip any any
Router(config)#interface Ethernet 1
Router(config-if)#ip access-group 110 out
Router(config-if)#interface Ethernet 2
Router(config-if)#ip access-group 110 out

Here are the key factors to understand from this list:
uu

uu

First, you need to verify that the number range is correct for the type of access list you
are creating. In this example, it’s extended, so the range must be 100–199.
Second, you must verify that the protocol field matches the upper-layer process or
application, which in this case, is TCP port 23 (Telnet).
The protocol parameter must be TCP since Telnet uses TCP. If it were
TFTP instead, then the protocol parameter would have to be UDP
because TFTP uses UDP at the Transport layer

uu

uu

Third, verify that the destination port number matches the application you’re filtering
for. In this case, port 23 matches Telnet, which is correct, but know that you can also
type telnet at the end of the line instead of 23.
Finally, the test statement permit ip any any is important to have there at the end of
the list because it means to enable all packets other than Telnet packets destined for the
LANs connected to Ethernet 1 and Ethernet 2.

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Extended Access List Example 3
I want to guide you through one more extended ACL example before we move on to named
ACLs. Figure 12.6 displays the network we’re going to use for this last scenario.
F ig u re 1 2 . 6

Extended ACL example 3

Branch
office

Fa0/0
Lab A
Fa0/1

192.168.177.1
Host A
Finance
172.22.89.26

DNS

192.168.177.2
Host B

192.168.177.3
Host C

WEB

In this example, we’re going to allow HTTP access to the Finance server from source
Host B only. All other traffic will be permitted. We need to be able to configure this in only
three test statements, and then we’ll need to add the interface configuration.
Let’s take what we’ve learned and knock this one out:
Lab_A#config t
Lab_A(config)#access-list 110 permit tcp host 192.168.177.2 host 172.22.89.26 eq 80
Lab_A(config)#access-list 110 deny tcp any host 172.22.89.26 eq 80
Lab_A(config)#access-list 110 permit ip any any

This is really pretty simple! First we need to permit Host B HTTP access to the Finance
server. But since all other traffic must be allowed, we must detail who cannot HTTP to the
Finance server, so the second test statement is there to deny anyone else from using HTTP
on the Finance server. Finally, now that Host B can HTTP to the Finance server and everyone else can’t, we’ll permit all other traffic with our third test statement.
Okay, not so bad—this just takes a little thought! But wait—we’re not done yet because
we still need to apply this to an interface. Since extended access lists are typically applied
closest to the source, we should simply place this inbound on F0/0, right? Well, this is one
time we’re not going to follow the rules. Our challenge required us to allow only HTTP

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523

traffic to the Finance server from Host B. If we apply the ACL inbound on Fa0/0, then the
branch office would be able to access the Finance server and perform HTTP. So in this
example, we need to place the ACL closest to the destination:
Lab_A(config)#interface fastethernet 0/1
Lab_A(config-if)#ip access-group 110 out

Perfect! Now let’s get into how to create ACLs using names.

Named ACLs
As I said earlier, named access lists are just another way to create standard and extended
access lists. In medium to large enterprises, managing ACLs can become a real hassle over
time! A handy way to make things easier is to copy the access list to a text editor, edit the
list, then paste the new list back into the router, which works pretty well if it weren’t for
the “pack rat” mentality. It’s really common to think things like, “What if I find a problem
with the new list and need to back out of the change?” This and other factors cause people
to hoard unapplied ACLs, and over time, they can seriously build up on a router, leading to
more questions, like, “What were these ACLs for? Are they important? Do I need them?”
All good questions, and named access lists are the answer to this problem!
And of course, this kind of thing can also apply to access lists that are up and running.
Let’s say you come into an existing network and are looking at access lists on a router.
Suppose you find an access list 177, which happens to be an extended access list that’s a
whopping 93 lines long. This leads to more of the same bunch of questions and can even
lead to needless existential despair! Instead, wouldn’t it be a whole lot easier to identify an
access with a name like “FinanceLAN” rather than one mysteriously dubbed “177”?
To our collective relief, named access lists allow us to use names for creating and applying
either standard or extended access lists. There’s really nothing new or different about these
ACLs aside from being readily identifiable in a way that makes sense to humans, but there are
some subtle changes to the syntax. So let’s re-create the standard access list we created earlier
for our test network in Figure 12.2 using a named access list:
Lab_A#config t
Lab_A(config)# ip access-list ?
extended
Extended Access List
log-update Control access list log updates
logging
Control access list logging
resequence Resequence Access List
standard
Standard Access List

Notice that I started by typing ip access-list, not access-list. Doing this allows me
to enter a named access list. Next, I’ll need to specify it as a standard access list:
Lab_A(config)#ip access-list standard ?
<1-99>
Standard IP access-list number

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WORD

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Standard IP access-list number (expanded range)
Access-list name

Lab_A(config)#ip access-list standard BlockSales
Lab_A(config-std-nacl)#

I’ve specified a standard access list, then added the name, BlockSales. I definitely could’ve
used a number for a standard access list, but instead, I chose to use a nice, clear descriptive
name. And notice that after entering the name, I hit Enter and the router prompt changed.
This confirms that I’m now in named access list configuration mode and that I’m entering
the named access list:
Lab_A(config-std-nacl)#?
Standard Access List configuration commands:
default Set a command to its defaults
deny
Specify packets to reject
exit
Exit from access-list configuration mode
no
Negate a command or set its defaults
permit
Specify packets to forward

Lab_A(config-std-nacl)#deny 172.16.40.0 0.0.0.255
Lab_A(config-std-nacl)#permit any
Lab_A(config-std-nacl)#exit
Lab_A(config)#^Z
Lab_A#

Okay—so I’ve entered the access list and then exited configuration mode. Next, I’ll take
a look at the running configuration to verify that the access list is indeed in the router:
Lab_A#sh running-config | begin ip access
ip access-list standard BlockSales
deny
172.16.40.0 0.0.0.255
permit any
!

And there it is: the BlockSales access list has truly been created and is in the running-config
of the router. Next, I’ll need to apply the access list to the correct interface:
Lab_A#config t
Lab_A(config)#int fa0/1
Lab_A(config-if)#ip access-group BlockSales out

Clear skies! At this point, we’ve re-created the work done earlier using a named access list.
But let’s take our IP extended example, shown in Figure 12.6, and redo that list using a named
ACL instead as well.

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525

Same business requirements: Allow HTTP access to the Finance server from source Host B
only. All other traffic is permitted.
Lab_A#config t
Lab_A(config)#ip access-list extended 110
Lab_A(config-ext-nacl)#permit tcp host 192.168.177.2 host 172.22.89.26 eq 80
Lab_A(config-ext-nacl)#deny tcp any host 172.22.89.26 eq 80
Lab_A(config-ext-nacl)#permit ip any any
Lab_A(config-ext-nacl)#int fa0/1
Lab_A(config-if)#ip access-group 110 out

Okay—true—I named the extended list with a number, but sometimes it’s okay to do
that! I’m guessing that named ACLs don’t seem all that exciting or different to you, do they?
Maybe not in this configuration, except that I don’t need to start every line with access-list
110, which is nice. But where named ACLs really shine is that they allow us to insert, delete,
or edit a single line. That isn’t just nice, it’s wonderful! Numbered ACLs just can’t compare
with that, and I’ll demonstrate this in a minute.

Remarks
The remark keyword is really important because it arms you with the ability to include
comments—remarks—regarding the entries you’ve made in both your IP standard and
extended ACLs. Remarks are very cool because they efficiently increase your ability to
examine and understand your ACLs to superhero level! Without them, you’d be caught in
a quagmire of potentially meaningless numbers without anything to help you recall what
all those numbers mean.
Even though you have the option of placing your remarks either before or after a permit
or deny statement, I totally recommend that you choose to position them consistently so you
don’t get confused about which remark is relevant to a specific permit or deny statement.
To get this going for both standard and extended ACLs, just use the access-list
access-list number remark remark global configuration command like this:
R2#config t
R2(config)#access-list 110 remark Permit Bob from Sales Only To Finance
R2(config)#access-list 110 permit ip host 172.16.40.1 172.16.50.0 0.0.0.255
R2(config)#access-list 110 deny ip 172.16.40.0 0.0.0.255 172.16.50.0 0.0.0.255
R2(config)#ip access-list extended No_Telnet
R2(config-ext-nacl)#remark Deny all of Sales from Telnetting to Marketing
R2(config-ext-nacl)#deny tcp 172.16.40.0 0.0.0.255 172.16.60.0 0.0.0.255 eq 23
R2(config-ext-nacl)#permit ip any any
R2(config-ext-nacl)#do show run
[output cut]
!
ip access-list extended No_Telnet

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remark Stop all of Sales from Telnetting to Marketing
deny
tcp 172.16.40.0 0.0.0.255 172.16.60.0 0.0.0.255 eq telnet
permit ip any any
!
access-list
access-list
access-list
access-list
!

110
110
110
110

remark
permit
deny
permit

Permit Bob from Sales Only To Finance
ip host 172.16.40.1 172.16.50.0 0.0.0.255
ip 172.16.40.0 0.0.0.255 172.16.50.0 0.0.0.255
ip any any

Sweet—I was able to add a remark to both an extended list and a named access list.
Keep in mind that you cannot see these remarks in the output of the show access-list
command, which we’ll cover next because they only show up in the running-config.
Speaking of ACLs, I still need to show you how to monitor and verify them. This is an
important topic, so pay attention!

Visit ccna
.gg/ch12/b
for a
companion
MicroNugget
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Nuggets.

Monitoring Access Lists
It’s always good to be able to verify a router’s configuration. Table 12.1 lists the commands
that we can use to achieve that.
Table 1 2 .1    Commands used to verify access-list configuration
Command

Effect

show access-list

Displays all access lists and their parameters configured on
the router. Also shows statistics about how many times the
line either permitted or denied a packet. This command does
not show you which interface the list is applied on.

show access-list 110

Reveals only the parameters for access list 110. Again, this
command will not reveal the specific interface the list is
set on.

show ip access-list

Shows only the IP access lists configured on the router.

show ip interface

Displays which interfaces have access lists set on them.

show running-config

Shows the access lists and the specific interfaces that have
ACLs applied on them.

Monitoring Access Lists

527

We’ve already used the show running-config command to verify that a named access list
was in the router, so now let’s take a look at the output from some of the other commands.
The show access-list command will list all ACLs on the router, whether they’re
applied to an interface or not:
Lab_A#show access-list
Standard IP access list 10
10 deny
172.16.40.0, wildcard bits 0.0.0.255
20 permit any
Standard IP access list BlockSales
10 deny
172.16.40.0, wildcard bits 0.0.0.255
20 permit any
Extended IP access list 110
10 deny tcp any host 172.16.30.5 eq ftp
20 deny tcp any host 172.16.30.5 eq telnet
30 permit ip any any
40 permit tcp host 192.168.177.2 host 172.22.89.26 eq www
50 deny tcp any host 172.22.89.26 eq www
Lab_A#

First, notice that access list 10 as well as both of our named access lists appear on this
list—remember, my extended named ACL was named 110! Second, notice that even though
I entered actual numbers for TCP ports in access list 110, the show command gives us the
protocol names rather than TCP ports for serious clarity.
But wait! The best part is those numbers on the left side: 10, 20, 30, etc. Those are
called sequence numbers, and they allow us to edit our named ACL. Here’s an example
where I added a line into the named extended ACL 110:
Lab_A (config)#ip access-list extended 110
Lab_A (config-ext-nacl)#21 deny udp any host 172.16.30.5 eq 69
Lab_A#show access-list
[output cut]
Extended IP access list 110
10 deny tcp any host 172.16.30.5 eq ftp
20 deny tcp any host 172.16.30.5 eq telnet
21 deny udp any host 172.16.30.5 eq tftp
30 permit ip any any
40 permit tcp host 192.168.177.2 host 172.22.89.26 eq www
50 deny tcp any host 172.22.89.26 eq www

You can see that I added line 21. I could have deleted a line or edited an existing line as
well—very nice!

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Here’s the output of the show ip interface command:
Lab_A#show ip interface fa0/1
FastEthernet0/1 is up, line protocol is up
Internet address is 172.16.30.1/24
Broadcast address is 255.255.255.255
Address determined by non-volatile memory
MTU is 1500 bytes
Helper address is not set
Directed broadcast forwarding is disabled
Outgoing access list is 110
Inbound access list is not set
Proxy ARP is enabled
Security level is default
Split horizon is enabled
[output cut]

Be sure to notice the bold line indicating that the outgoing list on this interface is 110, yet
the inbound access list isn’t set. What happened to BlockSales? I had configured that outbound
on Fa0/1! That’s true, I did, but I configured my extended named ACL 110 and applied it to
Fa0/1 as well. You can’t have two lists on the same interface, in the same direction, so what
happened here is that my last configuration overwrote the BlockSales configuration.
And as I’ve already mentioned, you can use the show running-config command to see
any and all access lists.

Summary
In this chapter you learned how to configure standard access lists to properly filter IP traffic.
You discovered what a standard access list is and how to apply it to a Cisco router to add security to your network. You also learned how to configure extended access lists to further filter
IP traffic. We also covered the key differences between standard and extended access lists as
well as how to apply them to Cisco routers.
Moving on, you found out how to configure named access lists and apply them to
interfaces on the router and learned that named access lists offer the huge advantage of
being easily identifiable and, therefore, a whole lot easier to manage than mysterious
access lists that are simply referred to by obscure numbers.
Appendix C, “Disabling and Configuring Network Services,” which takes off from this
chapter, had a fun section in it: turning off default services. I’ve always found performing
this administration task fun, and the auto secure command can help us configure basic,
much-needed security on our routers.
The chapter wrapped up by showing you how to monitor and verify selected access-list
configurations on a router.

Exam Essentials

529

Exam Essentials
Remember the standard and extended IP access-list number ranges. The number ranges
you can use to configure a standard IP access list are 1–99 and 1300–1999. The number
ranges for an extended IP access list are 100–199 and 2000–2699.
Understand the term implicit deny. At the end of every access list is an implicit deny.
What this means is that if a packet does not match any of the lines in the access list, it will
be discarded. Also, if you have nothing but deny statements in your list, the list will not
permit any packets.
Understand the standard IP access-list configuration command. To configure a standard
IP access list, use the access-list numbers 1–99 or 1300–1999 in global configuration mode.
Choose permit or deny, then choose the source IP address you want to filter on using one
of the three techniques covered in this chapter.
Understand the extended IP access-list configuration command. To configure an extended
IP access list, use the access-list numbers 100–199 or 2000–2699 in global configuration
mode. Choose permit or deny, the Network layer protocol field, the source IP address you
want to filter on, the destination address you want to filter on, and finally, the Transport
layer port number if TCP or UDP has been specified as the protocol.
Remember the command to verify an access list on a router interface. To see whether
an access list is set on an interface and in which direction it is filtering, use the show ip
interface command. This command will not show you the contents of the access list,
merely which access lists are applied on the interface.
Remember the command to verify the access-list configuration. To see the configured
access lists on your router, use the show access-list command. This command will not
show you which interfaces have an access list set.

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Written Lab 12
The answers to this lab can be found in Appendix A, “Answers to Written Labs.”
In this section, write the answers to the following questions:
1. What command would you use to configure a standard IP access list to prevent all

machines on network 172.16.0.0/16 from accessing your Ethernet network?
2. What command would you use to apply the access list you created in question 1 to an

Ethernet interface outbound?
3. What command(s) would you use to create an access list that denies host 192.168.15.5

access to an Ethernet network?
4. Which command verifies that you’ve entered the access list correctly?
5. What two tools can help notify and prevent DoS attacks?
6. What command(s) would you use to create an extended access list that stops host

172.16.10.1 from telnetting to host 172.16.30.5?
7. What command would you use to set an access list on a VTY line?
8. Write the same standard IP access list you wrote in question 1 but this time as a named

access list.
9. Write the command to apply the named access list you created in question 8 to an

Ethernet interface outbound.
10. Which command verifies the placement and direction of an access list?

Hands-on Labs
In this section, you will complete two labs. To complete these labs, you will need at least
three routers. You can easily perform these labs with the Cisco Packet Tracer program. If
you are studying to take your Cisco exam, you really need to do these labs!
Lab 12.1: Standard IP Access Lists
Lab 12.2: Extended IP Access Lists

Hands-on Labs

531

All of the labs will use the following diagram for configuring the routers.
192.168.10.2

SF
Fa0/0: 192.168.10.1/24
S0/0/0: 172.16.10.2/30

192.168.20.2

Fa0/0

Fa0/0

SF
S0/0/0

LA
Fa0/0: 192.168.20.1/24
S0/0/0: 172.16.10.6/30

LA
S0/0/1

S0/0

S0/1

Corp
Fa0/0

Corp
Serial 0/0: 172.16.10.1/30
Serial 0/1: 172.16.10.5/30
Fa0/0: 10.10.10.1/24

Hands-on Lab 12.1: Standard IP Access Lists
In this lab, you will allow only packets from a single host on the SF LAN to enter the
LA LAN.
1. Go to LA router and enter global configuration mode by typing config t.
2. From global configuration mode, type access-list ? to get a list of all the different

access lists available.
3. Choose an access-list number that will allow you to create an IP standard access list.

This is a number between 1 and 99 or 1300 and 1399.
4. Choose to permit host 192.168.10.2, which is the host address:
LA(config)#access-list 10 permit 192.168.20.2 ?
A.B.C.D Wildcard bits


To specify only host 192.168.20.2, use the wildcards 0.0.0.0:
LA(config)#access-list 10 permit 192.168.20.2
0.0.0.0

5. Now that the access list is created, you must apply it to an interface to make it work:
LA(config)#int f0/0
Lab_A(config-if)#ip access-group 10 out

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6. Verify your access list with the following commands:
LA#sh access-list
Standard IP access list 10
permit 172.16.30.2
LA#sh run
[output cut]
interface FastEthernet0/0
ip address 192.168.20.1 255.255.255.0
ip access-group 10 out

7. Test your access list by pinging from 192.168.10.2 to 192.168.20.2.
8. If you have another host on the LA LAN, ping that address, which should fail if your

ACL is working.

Hands-on Lab 12.2: Extended IP Access Lists
In this lab, you will use an extended IP access list to stop host 192.168.10.2 from creating a
Telnet session to router LA (172.16.10.6). However, the host still should be able to ping the
LA router. IP extended lists should be placed close to the source, so add the extended list on
router SF. Pay attention to the log command used in Step 6. It is a Cisco objective!
1. Remove any access lists on SF and add an extended list to SF.
2. Choose a number to create an extended IP list. The IP extended lists use 100–199 or

2000–2699.
3. Use a deny statement. (You’ll add a permit statement in step 7 to allow other traffic to

still work.)
SF(config)#access-list 110 deny ?
<0-255> An IP protocol number
ahp
Authentication Header Protocol
eigrp
Cisco's EIGRP routing protocol
esp
Encapsulation Security Payload
gre
Cisco's GRE tunneling
icmp
Internet Control Message Protocol
igmp
Internet Gateway Message Protocol
igrp
Cisco's IGRP routing protocol
ip
Any Internet Protocol
ipinip
IP in IP tunneling
nos
KA9Q NOS compatible IP over IP tunneling
ospf
OSPF routing protocol
pcp
Payload Compression Protocol

Hands-on Labs

tcp
udp

533

Transmission Control Protocol
User Datagram Protocol

4. Since you are going to deny Telnet, you must choose TCP as a Transport layer protocol:
SF(config)#access-list 110 deny tcp ?
A.B.C.D Source address
any
Any source host
host
A single source host

5. Add the source IP address you want to filter on, then add the destination host IP address.
Use the host command instead of wildcard bits.
SF(config)#access-list 110 deny tcp host
192.168.10.2 host 172.16.10.6 ?
ack
Match on the ACK bit
eq
Match only packets on a given port
number
established Match established connections
fin
Match on the FIN bit
fragments
Check fragments
gt
Match only packets with a greater
port number
log
Log matches against this entry
log-input
Log matches against this entry,
including input interface
lt
Match only packets with a lower port
number
neq
Match only packets not on a given
port number
precedence
Match packets with given precedence
value
psh
Match on the PSH bit
range
Match only packets in the range of
port numbers
rst
Match on the RST bit
syn
Match on the SYN bit
tos
Match packets with given TOS value
urg
Match on the URG bit


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6. At this point, you can add the eq telnet command to filter host 192.168.10.2 from
telnetting to 172.16.10.6. The log command can also be used at the end of the com-

mand so that whenever the access-list line is hit, a log will be generated on the console.
SF(config)#access-list 110 deny tcp host
192.168.10.2 host 172.16.10.6 eq telnet log

7. It is important to add this line next to create a permit statement. (Remember that
0.0.0.0 255.255.255.255 is the same as the any command.)
SF(config)#access-list 110 permit ip any 0.0.0.0
255.255.255.255

You must create a permit statement; if you just add a deny statement, nothing will be
permitted at all. Please see the sections earlier in this chapter for more detailed information on the deny any command implied at the end of every ACL.
8. Apply the access list to the FastEthernet0/0 on SF to stop the Telnet traffic as soon as it

hits the first router interface.
SF(config)#int f0/0
SF(config-if)#ip access-group 110 in
SF(config-if)#^Z

9. Try telnetting from host 192.168.10.2 to LA using the destination IP address of
172.16.10.6. This should fail, but the ping command should work.
10. On the console of SF, because of the log command, the output should appear as follows:
01:11:48: %SEC-6-IPACCESSLOGP: list 110 denied tcp
192.168.10.2(1030) -> 172.16.10.6(23), 1 packet
01:13:04: %SEC-6-IPACCESSLOGP: list 110 denied tcp
192.168.10.2(1030) -> 172.16.10.6(23), 3 packets

Review Questions

535

Review Questions
The following questions are designed to test your understanding of this
chapter’s material. For more information on how to get additional questions,
please see this book’s introduction.

The answers to these questions can be found in Appendix B, “Answers to Chapter
Review Questions.”
1. Which of the following statements is false when a packet is being compared to an

access list?
A. It’s always compared with each line of the access list in sequential order.
B. Once the packet matches the condition on a line of the access list, the packet is

acted upon and no further comparisons take place.
C. There is an implicit “deny” at the end of each access list.
D. Until all lines have been analyzed, the comparison is not over.
2. You need to create an access list that will prevent hosts in the network range of

192.168.160.0 to 192.168.191.0. Which of the following lists will you use?
A. access-list 10 deny 192.168.160.0 255.255.224.0
B. access-list 10 deny 192.168.160.0 0.0.191.255
C. access-list 10 deny 192.168.160.0 0.0.31.255
D. access-list 10 deny 192.168.0.0 0.0.31.255
3. You have created a named access list called Blocksales. Which of the following is a valid

command for applying this to packets trying to enter interface Fa0/0 of your router?
A. (config)#ip access-group 110 in
B. (config-if)#ip access-group 110 in
C. (config-if)#ip access-group Blocksales in
D. (config-if)#Blocksales ip access-list in
4. Which access list statement will permit all HTTP sessions to network 192.168.144.0/24

containing web servers?
A. access-list 110 permit tcp 192.168.144.0 0.0.0.255 any eq 80
B. access-list 110 permit tcp any 192.168.144.0 0.0.0.255 eq 80
C. access-list 110 permit tcp 192.168.144.0 0.0.0.255 192.168.144.0
0.0.0.255 any eq 80
D. access-list 110 permit udp any 192.168.144.0 eq 80

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5. Which of the following access lists will allow only HTTP traffic into network

196.15.7.0?
A. access-list 100 permit tcp any 196.15.7.0 0.0.0.255 eq www
B. access-list 10 deny tcp any 196.15.7.0 eq www
C. access-list 100 permit 196.15.7.0 0.0.0.255 eq www
D. access-list 110 permit ip any 196.15.7.0 0.0.0.255
E. access-list 110 permit www 196.15.7.0 0.0.0.255
6. What router command allows you to determine whether an IP access list is enabled on

a particular interface?
A. show ip port
B. show access-lists
C. show ip interface
D. show access-lists interface
7. In the work area, connect the show command to its function on the right.
show access-list

Shows only the parameters for the access list 110.
This command does not show you the interface the list
is set on.

show access-list 110

Shows only the IP access lists configured on the router.

show ip access-list

Shows which interfaces have access lists set.

show ip interface

Displays all access lists and their parameters configured
on the router. This command does not show you which
interface the list is set on.

8. If you wanted to deny all Telnet connections to only network 192.168.10.0, which

command could you use?
A. access-list 100 deny tcp 192.168.10.0 255.255.255.0 eq telnet
B. access-list 100 deny tcp 192.168.10.0 0.255.255.255 eq telnet
C. access-list 100 deny tcp any 192.168.10.0 0.0.0.255 eq 23
D. access-list 100 deny 192.168.10.0 0.0.0.255 any eq 23

Review Questions

537

9. If you wanted to deny FTP access from network 200.200.10.0 to network 200.199.11.0

but allow everything else, which of the following command strings is valid?
A. access-list 110 deny 200.200.10.0 to network 200.199.11.0 eq ftp
access-list 111 permit ip any 0.0.0.0 255.255.255.255
B. access-list 1 deny ftp 200.200.10.0 200.199.11.0 any any
C. access-list 100 deny tcp 200.200.10.0 0.0.0.255 200.199.11.0 0.0.0.255
eq ftp
D. access-list 198 deny tcp 200.200.10.0 0.0.0.255 200.199.11.0 0.0.0.255
eq ftp
access-list 198 permit ip any 0.0.0.0 255.255.255.255
10. You want to create an extended access list that denies the subnet of the following host:

172.16.50.172/20. Which of the following would you start your list with?
A. access-list 110 deny ip 172.16.48.0 255.255.240.0 any
B. access-list 110 udp deny 172.16.0.0 0.0.255.255 ip any
C. access-list 110 deny tcp 172.16.64.0 0.0.31.255 any eq 80
D. access-list 110 deny ip 172.16.48.0 0.0.15.255 any
11. Which of the following is the wildcard (inverse) version of a /27 mask?
A. 0.0.0.7
B. 0.0.0.31
C. 0.0.0.27
D. 0.0.31.255
12. You want to create an extended access list that denies the subnet of the following host:

172.16.198.94/19. Which of the following would you start your list with?
A. access-list 110 deny ip 172.16.192.0 0.0.31.255 any
B. access-list 110 deny ip 172.16.0.0 0.0.255.255 any
C. access-list 10 deny ip 172.16.172.0 0.0.31.255 any
D. access-list 110 deny ip 172.16.188.0 0.0.15.255 any
13. The following access list has been applied to an interface on a router:
access-list 101 deny tcp 199.111.16.32 0.0.0.31 host 199.168.5.60

Which of the following IP addresses will be blocked because of this single rule in the
list? (Choose all that apply.)
A. 199.111.16.67
B. 199.111.16.38
C. 199.111.16.65
D. 199.11.16.54

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14. Which of the following commands connects access list 110 inbound to interface

Ethernet0?
A. Router(config)#ip access-group 110 in
B. Router(config)#ip access-list 110 in
C. Router(config-if)#ip access-group 110 in
D. Router(config-if)#ip access-list 110 in
15. What is the effect of this single-line access list?
access-list 110 deny ip 172.16.10.0 0.0.0.255 host 1.1.1.1

A. Denies only the computer at 172.16.10
B. Denies all traffic
C. Denies the subnet 172.16.10.0/26
D. Denies the subnet 172.16.10.0/25
16. You configure the following access list. What will the result of this access list be?
access-list 110 deny tcp 10.1.1.128 0.0.0.63 any eq smtp
access-list 110 deny tcp any any eq 23
int ethernet 0
ip access-group 110 out

A. Email and Telnet will be allowed out E0.
B. Email and Telnet will be allowed in E0.
C. Everything but email and Telnet will be allowed out E0.
D. No IP traffic will be allowed out E0.
17. Which of the following series of commands will restrict Telnet access to the router?
A. Lab_A(config)#access-list 10 permit 172.16.1.1
Lab_A(config)#line con 0
Lab_A(config-line)#ip access-group 10 in
B. Lab_A(config)#access-list 10 permit 172.16.1.1
Lab_A(config)#line vty 0 4
Lab_A(config-line)#access-class 10 out
C. Lab_A(config)#access-list 10 permit 172.16.1.1
Lab_A(config)#line vty 0 4
Lab_A(config-line)#access-class 10 in
D. Lab_A(config)#access-list 10 permit 172.16.1.1
Lab_A(config)#line vty 0 4
Lab_A(config-line)#ip access-group 10 in

Review Questions

539

18. Which of the following is true regarding access lists applied to an interface?
A. You can place as many access lists as you want on any interface until you run out

of memory.
B. You can apply only one access list on any interface.
C. One access list may be configured, per direction, for each layer 3 protocol configured

on an interface.
D. You can apply two access lists to any interface.
19. What is the most common attack on a network today?
A. Lock picking
B. Naggle
C. DoS
D. auto secure
20. You need to stop DoS attacks in real time and have a log of anyone who has tried to

attack your network. What should you do your network?
A. Add more routers.
B. Use the auto secure command.
C. Implement IDS/IPS.
D. Configure Naggle.

Chapter

13

Network Address
Translation (NAT)
The following ICND1 exam topics
are covered in this chapter:
11 Operation of IP Data Networks
■■

Predict the data flow between two hosts across a network

11 IP Services
■■

■■

Identify the basic operation of NAT
■■

Purpose

■■

Pool

■■

Static

■■

one-to-one

■■

Overloading

■■

Source addressing

■■

One-way NAT

Configure and verify NAT for given network requirements

In this chapter, we’re going to dig into Network Address
Translation (NAT), Dynamic NAT, and Port Address Translation
(PAT), also known as NAT Overload. Of course, I’ll demonstrate
all the NAT commands. I also provided some fantastic hands-on labs for you to configure at the
end of this chapter, so be sure not to miss those!
It’s important to understand the Cisco objectives for this chapter. They are very straightforward: you have hosts on your inside Corporate network using RFC 1918 addresses and
you need to allow those hosts access to the Internet by configuring NAT translations. With
that objective in mind, that will be my direction with this chapter.
Because we’ll be using ACLs in our NAT configurations, it’s important that you’re
really comfortable with the skills you learned in the previous chapter before proceeding
with this one.
To find up-to-the-minute updates for this chapter, please see
www.lammle.com/forum or the book’s web page at www.sybex.com.

When Do We Use NAT?
Network Address Translation (NAT) is similar to Classless Inter-Domain Routing (CIDR)
in that the original intention for NAT was to slow the depletion of available IP address space
by allowing multiple private IP addresses to be represented by a much smaller number of
public IP addresses.
Since then, it’s been discovered that NAT is also a useful tool for network migrations
and mergers, server load sharing, and creating “virtual servers.” So in this chapter, I’m
going to describe the basics of NAT functionality and the terminology common to NAT.
Because NAT really decreases the overwhelming amount of public IP addresses required
in a networking environment, it comes in really handy when two companies that have duplicate internal addressing schemes merge. NAT is also a great tool to use when an organization
changes its Internet service provider (ISP) but the networking manager needs to avoid the
hassle of changing the internal address scheme.
Here’s a list of situations when NAT can be especially helpful:
uu

When you need to connect to the Internet and your hosts don’t have globally unique
IP addresses

When Do We Use NAT?

uu

When you’ve changed to a new ISP that requires you to renumber your network

uu

When you need to merge two intranets with duplicate addresses

543

You typically use NAT on a border router. For example, in Figure 13.1, NAT is used on
the Corporate router connected to the Internet.
F ig u re 1 3 .1

Where to configure NAT

Internet

Global (real) Internet addresses

Corporate

Engineering

Sales

Private RFC 1918 addresses

Now you may be thinking, “NAT’s totally cool and I just gotta have it!” But don’t get
too excited yet because there are some serious snags related to using NAT that you need to
understand first. Don’t get me wrong—it can truly be a lifesaver sometimes, but NAT has a
bit of a dark side you need to know about too. For the pros and cons linked to using NAT,
check out Table 13.1.
Table 1 3 .1    Advantages and disadvantages of implementing NAT
Advantages

Disadvantages

Conserves legally registered addresses.

Translation results in switching path delays.

Remedies address overlap events.

Causes loss of end-to-end IP traceability

Increases flexibility when connecting
to the Internet.

Certain applications will not function with
NAT enabled

Eliminates address renumbering as a
network evolves.

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The most obvious advantage associated with NAT is that it allows you to
conserve your legally registered address scheme. But a version of it known
as PAT is also why we’ve only just recently run out of IPv4 addresses. Without NAT/PAT, we’d have run out of IPv4 addresses more than a decade ago!

Types of Network Address Translation
In this section, I’m going to go over the three types of NATs with you:
Static NAT This type of NAT is designed to allow one-to-one mapping between local and
global addresses. Keep in mind that the static version requires you to have one real Internet
IP address for every host on your network.
Dynamic NAT This version gives you the ability to map an unregistered IP address to a
registered IP address from out of a pool of registered IP addresses. You don’t have to statically configure your router to map each inside address to an individual outside address as
you would using static NAT, but you do have to have enough real, bona fide IP addresses
for everyone who’s going to be sending packets to and receiving them from the Internet at
the same time.
Overloading This is the most popular type of NAT configuration. Understand that overloading really is a form of dynamic NAT that maps multiple unregistered IP addresses to a
single registered IP address (many-to-one) by using different source ports. Now, why is this
so special? Well, because it’s also known as Port Address Translation (PAT), which is also
commonly referred to as NAT Overload. Using PAT allows you to permit thousands of users
to connect to the Internet using only one real global IP address—pretty slick, right? Seriously,
NAT Overload is the real reason we haven’t run out of valid IP addresses on the Internet.
Really—I’m not joking!
I’ll show you how to configure all three types of NAT throughout this chapter
and at the end of this chapter with the hands-on labs.

Visit ccna
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NAT Names
The names we use to describe the addresses used with NAT are fairly straightforward.
Addresses used after NAT translations are called global addresses. These are usually the public addresses used on the Internet, which you don’t need if you aren’t going on the Internet.

How NAT Works

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Local addresses are the ones we use before NAT translation. This means that the inside
local address is actually the private address of the sending host that’s attempting to get to the
Internet. The outside local address would typically be the router interface connected to your
ISP and is also usually a public address used as the packet begins its journey.
After translation, the inside local address is then called the inside global address and the
outside global address then becomes the address of the destination host. Check out Table 13.2,
which lists all this terminology and offers a clear picture of the various names used with NAT.
Keep in mind that these terms and their definitions can vary somewhat based on implementation. The table shows how they’re used according to the Cisco exam objectives.
Table 1 3 . 2   NAT terms
Names

Meaning

Inside local

Source host inside address before translation—typically an RFC
1918 address.

Outside local

Address from which source host is known on the Internet. This is
usually the address of the router interface connected to ISP—the
actual Internet address.

Inside global

Source host address used after translation to get onto the Internet.
This is also the actual Internet address.

Outside global

Address of outside destination host and, again, the real
Internet address.

How NAT Works
Okay, it’s time to look at how this whole NAT thing works. I’m going to start by using
Figure 13.2 to describe basic NAT translation.
In this figure, we can see host 10.1.1.1 sending an Internet-bound packet to the border
router configured with NAT. The router identifies the source IP address as an inside local
IP address destined for an outside network, translates the source IP address in the packet,
and documents the translation in the NAT table.
The packet is sent to the outside interface with the new translated source address. The
external host returns the packet to the destination host and the NAT router translates the
inside global IP address back to the inside local IP address using the NAT table. This is as
simple as it gets!
Let’s take a look at a more complex configuration using overloading, also referred to as
PAT. I’ll use Figure 13.3 to demonstrate how PAT works by having an inside host HTTP to
a server on the Internet.

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Basic NAT translation

Inside
DA
10.1.1.1

DA
170.168.2.2

SA
170.168.2.2

Host B
63.40.7.3

Internet

10.1.1.3

NAT Table
10.1.1.2

SA
10.1.1.1

Inside Local
IP Addresses

Inside Global
IP Addresses

10.1.1.3
10.1.1.2
10.1.1.1

170.168.2.4
170.168.2.3
170.168.2.2

10.1.1.1

F ig u re 1 3 . 3

NAT overloading example (PAT)

Inside
DA
10.1.1.1:1026

DA
170.168.2.1:1026

DA
170.168.2.1:80

Host B
63.40.7.3

Internet

10.1.1.3

NAT Table
10.1.1.2

SA
10.1.1.1:1026

Inside Local
IP Addresses

Inside Global
IP Addresses

10.1.1.3:1024
10.1.1.2:1025
10.1.1.1:1026

170.168.2.1:1024
170.168.2.1:1025
170.168.2.1:1026

10.1.1.1

With PAT, all inside hosts get translated to one single IP address, hence the term
overloading. Again, the reason we’ve just run out of available global IP addresses on the
Internet is because of overloading (PAT).

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Take a look at the NAT table in Figure 13.3 again. In addition to the inside local IP
address and inside global IP address, we now have port numbers. These port numbers help
the router identify which host should receive the return traffic. The router uses the source
port number from each host to differentiate the traffic from each of them. Notice the packet
has a destination port number of 80 when it leaves the router, and the HTTP server sends
back the data with a destination port number of 1026, in this example. This allows the NAT
translation router to differentiate between hosts in the NAT table and then translate the destination IP address back to the inside local address.
Port numbers are used at the Transport layer to identify the local host in this example. If
we had to use real global IP addresses to identify the source hosts, that’s called static NAT
and we would run out of addresses. PAT allows us to use the Transport layer to identify the
hosts, which in turn allows us to theoretically use up to about 65,000 hosts with only one
real IP address!

Static NAT Configuration
Let’s take a look at a simple example of a basic static NAT configuration:
ip nat inside source static 10.1.1.1 170.46.2.2
!
interface Ethernet0
ip address 10.1.1.10 255.255.255.0
ip nat inside
!
interface Serial0
ip address 170.46.2.1 255.255.255.0
ip nat outside
!

In the preceding router output, the ip nat inside source command identifies which
IP addresses will be translated. In this configuration example, the ip nat inside source
command configures a static translation between the inside local IP address 10.1.1.1 to the
outside global IP address 170.46.2.2.
Scrolling farther down in the configuration, we find an ip nat command under each
interface. The ip nat inside command identifies that interface as the inside interface.
The ip nat outside command identifies that interface as the outside interface. When
you look back at the ip nat inside source command, you can see that the command
is referencing the inside interface as the source or starting point of the translation. You
could also use the command like this: ip nat outside source. This option indicates the
interface that you designated as the outside interface should become the source or starting point for the translation.

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Dynamic NAT Configuration
Basically, dynamic NAT really means we have a pool of addresses that we’ll use to provide
real IP addresses to a group of users on the inside. Because we don’t use port numbers, we
must have real IP addresses for every user who’s trying to get outside the local network
simultaneously.
Here is a sample output of a dynamic NAT configuration:
ip nat pool todd 170.168.2.3 170.168.2.254
netmask 255.255.255.0
ip nat inside source list 1 pool todd
!
interface Ethernet0
ip address 10.1.1.10 255.255.255.0
ip nat inside
!
interface Serial0
ip address 170.168.2.1 255.255.255.0
ip nat outside
!
access-list 1 permit 10.1.1.0 0.0.0.255
!

The ip nat inside source list 1 pool todd command tells the router to translate IP
addresses that match access-list 1 to an address found in the IP NAT pool named todd.
Here the ACL isn’t there to filter traffic for security reasons by permitting or denying traffic.
In this case, it’s there to select or designate what we often call interesting traffic. When interesting traffic has been matched with the access list, it’s pulled into the NAT process to be
translated. This is actually a common use for access lists, which aren’t always just stuck with
the dull job of just blocking traffic at an interface!
The command ip nat pool todd 170.168.2.3 192.168.2.254 netmask
255.255.255.0 creates a pool of addresses that will be distributed to the specific hosts that
require global addresses. When troubleshooting NAT for the Cisco objectives, always check
this pool to confirm that there are enough addresses in it to provide translation for all the
inside hosts. Last, check to make sure the pool names match exactly on both lines, remembering that they are case sensitive; if they don’t, the pool won’t work!

PAT (Overloading) Configuration
This last example shows how to configure inside global address overloading. This is the typical form of NAT that we would use today. It’s actually now rare to use static or dynamic NAT
unless it is for something like statically mapping a server, for example.

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Here is a sample output of a PAT configuration:
ip nat pool globalnet 170.168.2.1 170.168.2.1 netmask 255.255.255.0
ip nat inside source list 1 pool globalnet overload
!
interface Ethernet0/0
ip address 10.1.1.10 255.255.255.0
ip nat inside
!
interface Serial0/0
ip address 170.168.2.1 255.255.255.0
ip nat outside
!
access-list 1 permit 10.1.1.0 0.0.0.255

The nice thing about PAT is that these are the only differences between this configuration
and the previous dynamic NAT configuration:
uu

Our pool of addresses has shrunk to only one IP address.

uu

We included the overload keyword at the end of our ip nat inside source command.

A really key factor to see in the example is that the one IP address that’s in the pool for
us to use is the IP address of the outside interface. This is perfect if you are configuring
NAT Overload for yourself at home or for a small office that only has one IP address from
your ISP. You could, however, use an additional address such as 170.168.2.2 if you had
that address available to you as well, and doing that could prove very helpful in a very large
implementation where you’ve got such an abundance of simultaneously active internal users
that you need to have more than one overloaded IP address on the outside!

Simple Verification of NAT
Okay—as always, once you’ve chosen and configured the type of NAT you’re going to run,
which is typically PAT, you must be able to verify your configuration.
To see basic IP address translation information, use the following command:
Router#show ip nat translations

When looking at the IP NAT translations, you may see many translations from the same
host to the corresponding host at the destination. Understand that this is typical when there
are many connections to the same server.
You can also verify your NAT configuration via the debug ip nat command. This
output will show the sending address, the translation, and the destination address on each
debug line:
Router#debug ip nat

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But wait—how do you clear your NAT entries from the translation table? Just use the
clear ip nat translation command, and if you want to clear all entries from the NAT
table, just use an asterisk (*) at the end of the command.

Testing and Troubleshooting NAT
Cisco’s NAT gives you some serious power—and it does so without much effort, because
the configurations are really pretty simple. But we all know nothing’s perfect, so in case
something goes wrong, you can figure out some of the more common culprits by running
through this list of potential causes:
uu

Check the dynamic pools. Are they composed of the right scope of addresses?

uu

Check to see if any dynamic pools overlap.

uu

uu

uu

uu

Check to see if the addresses used for static mapping and those in the dynamic
pools overlap.
Ensure that your access lists specify the correct addresses for translation.
Make sure there aren’t any addresses left out that need to be there, and ensure that
none are included that shouldn’t be.
Check to make sure you’ve got both the inside and outside interfaces delimited properly.

A key thing to keep in mind is that one of the most common problems with a new NAT
configuration often isn’t specific to NAT at all—it usually involves a routing blooper. So,
because you’re changing a source or destination address in a packet, make sure your router
still knows what to do with the new address after the translation!
The first command you should typically use is the show ip nat translations command:
Router#show ip nat trans
Pro
Inside global
Inside local
--192.2.2.1
10.1.1.1
--192.2.2.2
10.1.1.2

Outside local
-----

Outside global
-----

After checking out this output, can you tell me if the configuration on the router is static
or dynamic NAT? The answer is yes, either static or dynamic NAT is configured because
there’s a one-to-one translation from the inside local to the inside global. Basically, by looking at the output, you can’t tell if it’s static or dynamic per se; but you absolutely can tell
that you’re not using PAT because there are no port numbers.
Let’s take a look at another output:
Router#sh ip nat trans
Pro Inside global
Inside local
tcp 170.168.2.1:11003 10.1.1.1:11003
tcp 170.168.2.1:1067
10.1.1.1:1067

Outside local
172.40.2.2:23
172.40.2.3:23

Outside global
172.40.2.2:23
172.40.2.3:23

Testing and Troubleshooting NAT

551

Okay, you can easily see that the above output is using NAT Overload (PAT). The protocol in this output is TCP, and the inside global address is the same for both entries.
Supposedly the sky’s the limit regarding the number of mappings the NAT table can
hold. But this is reality, so things like memory and CPU, or even the boundaries set in place
by the scope of available addresses or ports, can cause limitations on the actual number
of entries. Consider that each NAT mapping devours about 160 bytes of memory. And
sometimes the amount of entries must be limited for the sake of performance or because of
policy restrictions, but this doesn’t happen very often. In situations like these, just go to the
ip nat translation max-entries command for help.
Another handy command for troubleshooting is show ip nat statistics. Deploying
this gives you a summary of the NAT configuration, and it will count the number of active
translation types too. Also counted are hits to an existing mapping as well any misses, with
the latter causing an attempt to create a mapping. This command will also reveal expired
translations. If you want to: check into dynamic pools, their types, the total available
addresses, how many addresses have been allocated and how many have failed, plus the
number of translations that have occurred, just use the pool keyword.
Here is an example of the basic NAT debugging command:
Router#debug ip nat
NAT: s=10.1.1.1->192.168.2.1, d=172.16.2.2 [0]
NAT: s=172.16.2.2, d=192.168.2.1->10.1.1.1 [0]
NAT: s=10.1.1.1->192.168.2.1, d=172.16.2.2 [1]
NAT: s=10.1.1.1->192.168.2.1, d=172.16.2.2 [2]
NAT: s=10.1.1.1->192.168.2.1, d=172.16.2.2 [3]
NAT*: s=172.16.2.2, d=192.168.2.1->10.1.1.1 [1]

Notice the last line in the output and how the NAT at the beginning of the line has an
asterisk (*). This means the packet was translated and fast-switched to the destination.
What’s fast-switched? Well in brief, fast-switching has gone by several aliases such as
cache-based switching and this nicely descriptive name, “route one switch many.” The fastswitching process is used on Cisco routers to create a cache of layer 3 routing information
to be accessed at layer 2 so packets can be forwarded quickly through a router without the
routing table having to be parsed for every packet. As packets are packet switched (looked
up in the routing table), this information is stored in the cache for later use if needed for
faster routing processing.
Okay, let’s get back to verifying NAT. Did you know you can manually clear dynamic
NAT entries from the NAT table? You can, and doing this can come in seriously handy if
you need to get rid of a specific rotten entry without sitting around waiting for the timeout
to expire! A manual clear is also really useful when you want to clear the whole NAT table
to reconfigure a pool of addresses.
You also need to know that the Cisco IOS software just won’t allow you to change or
delete an address pool if any of that pool’s addresses are mapped in the NAT table. The
clear ip nat translations command clears entries—you can indicate a single entry
via the global and local address and through TCP and UDP translations, including ports,

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or you can just type in an asterisk (*) to wipe out the entire table. But know that if you
do that, only dynamic entries will be cleared because this command won’t remove static
entries.
Oh, and there’s more—any outside device’s packet destination address that happens to
be responding to any inside device is known as the inside global (IG) address. This means
that the initial mapping has to be held in the NAT table so that all packets arriving from a
specific connection get translated consistently. Holding entries in the NAT table also cuts
down on repeated translation operations happening each time the same inside machine
sends packets to the same outside destinations on a regular basis.
Let me clarify: when an entry is placed into the NAT table the first time, a timer begins
ticking and its duration is known as the translation timeout. Each time a packet for a given
entry translates through the router, the timer gets reset. If the timer expires, the entry will
be unceremoniously removed from the NAT table and the dynamically assigned address
will then be returned to the pool. Cisco’s default translation timeout is 86,400 seconds (24
hours), but you can change that with the ip nat translation timeout command.
Before we move on to the configuration section and actually use the commands I just
talked about, let’s go through a couple of NAT examples and see if you can figure out the
best configuration to go with. To start, look at Figure 13.4 and ask yourself two things:
Where would you implement NAT in this design? What type of NAT would you configure?
F ig u re 1 3 . 4

NAT example

Internet

Global (real) Internet addresses

Corporate

Engineering

Sales

Private RFC 1918 addresses

In Figure 13.4, the NAT configuration would be placed on the corporate router, just as
I demonstrated with Figure 13.1, and the configuration would be dynamic NAT with overload (PAT). In this next NAT example, what type of NAT is being used?
ip nat pool todd-nat 170.168.10.10 170.168.10.20 netmask 255.255.255.0
ip nat inside source list 1 pool todd-nat

Testing and Troubleshooting NAT

553

The preceding command uses dynamic NAT without PAT. The pool in the command
gives the answer away as dynamic, plus there’s more than one address in the pool and there
is no overload command at the end of our ip nat inside source command. This means
we are not using PAT!
In the next NAT example, refer to Figure 13.5 and see if you can come up with the configuration needed.
F ig u re 1 3 . 5

Another NAT example

ISP

192.1.2.110
S0/1
Fa0/0
192.168.10.126
S0/0
192.1.2.109

Lab A

Console

Figure 13.5 shows a border router that needs to be configured with NAT and allow
the use of six public IP addresses to the inside locals, 192.1.2.109 through 192.1.2.114.
However, on the inside network, you have 62 hosts that use the private addresses of
192.168.10.65 through 192.168.10.126. What would your NAT configuration be on the
border router?
Actually, two different answers would both work here, but the following would be my
first choice based on the exam objectives:
ip nat pool Todd 192.1.2.109 192.1.2.109 netmask 255.255.255.248
access-list 1 permit 192.168.10.64 0.0.0.63
ip nat inside source list 1 pool Todd overload

The command ip nat pool Todd 192.1.2.109 192.1.2.109 netmask
255.255.255.248 sets the pool name as Todd and creates a dynamic pool of only one
address using NAT address 192.1.2.109. Instead of the netmask command, you can use the
prefix-length 29 statement. Just in case you’re wondering, you cannot do this on router
interfaces as well!
The second answer would get you the exact same result of having only 192.1.2.109
as your inside global, but you can type this in and it will also work: ip nat pool Todd

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192.1.2.109 192.1.2.114 netmask 255.255.255.248. But this option really is a waste

because the second through sixth addresses would only be used if there was a conflict with
a TCP port number. You would use something like what I’ve shown in this example if you
literally had about ten thousand hosts with one Internet connection! You would need it to
help with the TCP-Reset issue when two hosts are trying to use the same source port number and get a negative acknowledgment (NAK). But in our example, we’ve only got up to
62 hosts connecting to the Internet at the same time, so having more than one inside global
gets us nothing!
If you’re fuzzy on the second line where the access list is set in the NAT configuration,
do a quick review of Chapter 12, “Security.” But this isn’t difficult to grasp because it’s
easy to see in this access-list line that it’s just the network number and wildcard used with
that command. I always say, “Every question is a subnet question,” and this one is no
exception. The inside locals in this example were 192.168.10.65–126, which is a block of
64, or a 255.255.255.192 mask. As I’ve said in pretty much every chapter, you really need
to be able to subnet quickly!
The command ip nat inside source list 1 pool Todd overload sets the dynamic
pool to use PAT by using the overload command.
And be sure to add the ip nat inside and ip nat outside statements on the appropriate interfaces.
If you’re planning on testing for any Cisco exam, configure the hands-on
labs at the end of this chapter until you’re really comfortable with doing that!

Okay, one more example, and then you are off to the written lab, hands-on labs, and
review questions.
The network in Figure 13.6 is already configured with IP addresses as shown in the figure, and there is only one configured host. However, you need to add 25 more hosts to the
LAN. Now, all 26 hosts must be able to get to the Internet at the same time.
F ig u re 1 3 . 6

Last NAT example

S0/0
192.1.2.29/30

S0/1
192.1.2.30/30

Fa0/0 Corp
192.168.76.94

By looking at the configured network, use only the following inside addresses to configure NAT on the Corp router to allow all hosts to reach the Internet:
uu

Inside globals: 198.18.41.129 through 198.18.41.134

uu

Inside locals: 192.168.76.65 through 192.168.76.94

Summary

555

This one is a bit more challenging because all we have to help us figure out the configuration is the inside globals and the inside locals. But even meagerly armed with these
crumbs of information, plus the IP addresses of the router interfaces shown in the figure,
we can still configure this correctly.
To do that, we must first determine what our block sizes are so we can get our
subnet mask for our NAT pool. This will also equip us to configure the wildcard for
the access list.
You should easily be able to see that the block size of the inside globals is 8 and the
block size of the inside locals is 32. Know that it’s critical not to stumble on this foundational information!
Okay, so we can configure NAT now that we have our block sizes:
ip nat pool Corp 198.18.41.129 198.18.41.134 netmask 255.255.255.248
ip nat inside source list 1 pool Corp overload
access-list 1 permit 192.168.76.64 0.0.0.31

Since we had a block of only 8 for our pool, we had to use the overload command to
make sure all 26 hosts can get to the Internet at the same time.
There is one other simple way to configure NAT, and I use this command at my home
office to connect to my ISP. One command line and it’s done! Here it is:
ip nat inside source list 1 int s0/0/0 overload

I can’t say enough how much I love efficiency, and being able to achieve something
cool using one measly line always makes me happy! My one little powerfully elegant line
essentially says, “Use my outside local as my inside global and overload it.” Nice! Of
course, I still had to create ACL 1 and add the inside and outside interface commands to
the configuration, but this is a really nice, fast way to configure NAT if you don’t have a
pool of addresses to use.

Summary
Now this really was a fun chapter. Come on—admit it! You learned a lot about Network
Address Translation (NAT) and how it’s configured as static and dynamic as well as with
Port Address Translation (PAT), also called NAT Overload.
I also described how each flavor of NAT is used in a network as well as how each type
is configured.
We finished up by going through some verification and troubleshooting commands.
Now don’t forget to practice all the wonderfully helpful labs until you’ve got them nailed
down tight!

Visit ccna
.gg/ch13/b
for a
companion
MicroNugget
from CBT
Nuggets.

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Exam Essentials
Understand the term NAT. This may come as news to you, because I didn’t—okay, failed
to—mention it earlier, but NAT has a few nicknames. In the industry, it’s referred to as
network masquerading, IP-masquerading, and (for those who are besieged with OCD and
compelled to spell everything out) Network Address Translation. Whatever you want to
dub it, basically, they all refer to the process of rewriting the source/destination addresses
of IP packets when they go through a router or firewall. Just focus on the process that’s
occurring and your understanding of it (i.e., the important part) and you’re on it for sure!
Remember the three methods of NAT.
loading; the latter is also called PAT.

The three methods are static, dynamic, and over-

Understand static NAT. This type of NAT is designed to allow one-to-one mapping
between local and global addresses.
Understand dynamic NAT. This version gives you the ability to map a range of unregistered IP addresses to a registered IP address from out of a pool of registered IP addresses.
Understand overloading. Overloading really is a form of dynamic NAT that maps multiple
unregistered IP addresses to a single registered IP address (many-to-one) by using different
ports. It’s also known as PAT.

Hands-on Labs

557

Written Lab 13
The answers to this lab can be found in Appendix A, “Answers to Written Labs.”
In this section, write the answers to the following questions:
1. What type of address translation can use only one address to allow thousands of hosts

to be translated globally?
2. What command can you use to show the NAT translations as they occur on your router?
3. What command will show you the translation table?
4. What command will clear all your NAT entries from the translation table?
5. An inside local is before or after translation?
6. An inside global is before or after translation?
7. Which command can be used for troubleshooting and displays a summary of the NAT

configuration as well as counts of active translation types and hits to an existing mapping?
8. What commands must be used on your router interfaces before NAT will translate

addresses?
9. In the following output, what type of NAT is being used?
ip nat pool todd-nat 170.168.10.10 170.168.10.20 netmask 255.255.255.0

10. Instead of the netmask command, you can use the ____________ statement.

Hands-on Labs
I am going to use some basic routers for these labs, but really, almost any Cisco router will
work. Also, you can use the LammleSim IOS version to run through all the labs in this (and
every) chapter in this book.
Here is a list of the labs in this chapter:
Lab 13.1: Preparing for NAT
Lab 13.2: Configuring Dynamic NAT
Lab 13.3: Configuring PAT
I am going to use the network shown in the following diagram for our hands-on labs.
I highly recommend you connect up some routers and run through these labs. You will
configure NAT on router Lab_A to translate the private IP address of 192.168.10.0 to a
public address of 171.16.10.0.
Lab C

E0

E0

S0
Lab B

S0/0

S0/2
Lab A

S0

ISP

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Table 13.3 shows the commands we will use and the purpose of each command.
Table 1 3 . 3    Command summary for NAT/PAT hands-on labs
Command

Purpose

ip nat inside source list acl pool name

Translates IPs that match the ACL to
the pool

ip nat inside source static inside_addr
outside_addr

Statically maps an inside local address
to an outside global address

ip nat pool name

Creates an address pool

ip nat inside

Sets an interface to be an inside
interface

ip nat outside

Sets an interface to be an outside
interface

show ip nat translations

Shows current NAT translations

Lab 13.1: Preparing for NAT
In this lab, you’ll set up your routers with IP addresses and RIP routing.
1. Configure the routers with the IP addresses listed in the table below:

Router

Interface

IP Address

ISP

S0

171.16.10.1/24

Lab_A

S0/2

171.16.10.2/24

Lab_A

S0/0

192.168.20.1/24

Lab_B

S0

192.168.20.2/24

Lab_B

E0

192.168.30.1/24

Lab_C

E0

192.168.30.2/24

Hands-on Labs

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After you configure IP addresses on the routers, you should be able to ping from router
to router, but since we do not have a routing protocol running until the next step, you
can verify only from one router to another but not through the network until RIP is set
up. You can use any routing protocol you wish; I am just using RIP for simplicity’s sake
to get this up and running.
2. On Lab_A, configure RIP routing, set a passive interface, and configure the default

network.
Lab_A#config t
Lab_A(config)#router rip
Lab_A(config-router)#network 192.168.20.0
Lab_A(config-router)#network 171.16.0.0
Lab_A(config-router)#passive-interface s0/2
Lab_A(config-router)#exit
Lab_A(config)#ip default-network 171.16.10.1

The passive-interface command stops RIP updates from being sent to the ISP and
the ip default-network command advertises a default network to the other routers so
they know how to get to the Internet.
3. On Lab_B, configure RIP routing:
Lab_B#config t
Lab_B(config)#router rip
Lab_B(config-router)#network 192.168.30.0
Lab_B(config-router)#network 192.168.20.0

4. On Lab_C, configure RIP routing:
Lab_C#config t
Lab_C(config)#router rip
Lab_C(config-router)#network 192.168.30.0

5. On the ISP router, configure a default route to the corporate network:
ISP#config t
ISP(config)#ip route 0.0.0.0 0.0.0.0 s0

6. Configure the ISP router so you can telnet into the router without being prompted for a

password:
ISP#config t
ISP(config)#line vty 0 4
ISP(config-line)#no login

7. Verify that you can ping from the ISP router to the Lab_C router and from the Lab_C

router to the ISP router. If you cannot, troubleshoot your network.

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Lab 13.2: Configuring Dynamic NAT
In this lab, you’ll configure dynamic NAT on the Lab_A router.
1. Create a pool of addresses called GlobalNet on the Lab_A router. The pool should

contain a range of addresses of 171.16.10.50 through 171.16.10.55.
Lab_A(config)#ip nat pool GlobalNet 171.16.10.50 171.16.10.55
net 255.255.255.0

2. Create access list 1. This list permits traffic from the 192.168.20.0 and 192.168.30.0

network to be translated.
Lab_A(config)#access-list 1 permit 192.168.20.0 0.0.0.255
Lab_A(config)#access-list 1 permit 192.168.30.0 0.0.0.255

3. Map the access list to the pool that was created.
Lab_A(config)#ip nat inside source list 1 pool GlobalNet

4. Configure serial 0/0 as an inside NAT interface.
Lab_A(config)#int s0/0
Lab_A(config-if)#ip nat inside

5. Configure serial 0/2 as an outside NAT interface.
Lab_A(config-if)#int s0/2
Lab_A(config-if)#ip nat outside

6. Move the console connection to the Lab_C router. Log in to the Lab_C router. Telnet

from the Lab_C router to the ISP router.
Lab_C#telnet 171.16.10.1

7. Move the console connection to the Lab_B router. Log in to the Lab_B router. Telnet

from the Lab_B router to the ISP router.
Lab_B#telnet 171.16.10.1

8. Execute the command show users from the ISP router. (This shows who is accessing

the VTY lines.)
ISP#show users

a. What does it show as your source IP address?________________
b. What is your real source IP address?__________________

Hands-on Labs

561

The show users output should look something like this:
ISP>sh users
Line
User
0 con 0
2 vty 0
* 3 vty 1
Interface User
ISP>

Host(s)
idle
idle
idle
Mode

Idle
Location
00:03:32
00:01:33 171.16.10.50
00:00:09 171.16.10.51
Idle Peer Address

Notice that there is a one-to-one translation. This means you must have a
real IP address for every host that wants to get to the Internet, which is not
typically possible.

9. Leave the session open on the ISP router and connect to Lab_A. (Use Ctrl+Shift+6, let

go, and then press X.)
10. Log in to your Lab_A router and view your current translations by entering the show
ip nat translations command. You should see something like this:
Lab_A#sh ip nat translations
Pro Inside global
Inside local
--- 171.16.10.50
192.168.30.2
--- 171.16.10.51
192.168.20.2
Lab_A#

Outside local
-----

Outside global
-----

11. If you turn on debug ip nat on the Lab_A router and then ping through the router,

you will see the actual NAT process take place, which will look something like this:
00:32:47: NAT*: s=192.168.30.2->171.16.10.50, d=171.16.10.1 [5]
00:32:47: NAT*: s=171.16.10.1, d=171.16.10.50->192.168.30.2

Lab 13.3: Configuring PAT
In this lab, you’ll configure PAT on the Lab_A router. We will use PAT because we don’t
want a one-to-one translation, which uses just one IP address for every user on the network.
1. On the Lab_A router, delete the translation table and remove the dynamic NAT pool.
Lab_A#clear ip nat translations *
Lab_A#config t
Lab_A(config)#no ip nat pool GlobalNet 171.16.10.50
171.16.10.55 netmask 255.255.255.0
Lab_A(config)#no ip nat inside source list 1 pool GlobalNet

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2. On the Lab_A router, create a NAT pool with one address called Lammle. The pool

should contain a single address, 171.16.10.100. Enter the following command:
Lab_A#config t
Lab_A(config)#ip nat pool Lammle 171.16.10.100 171.16.10.100
net 255.255.255.0

3. Create access list 2. It should permit networks 192.168.20.0 and 192.168.30.0 to

be translated.
Lab_A(config)#access-list 2 permit 192.168.20.0 0.0.0.255
Lab_A(config)#access-list 2 permit 192.168.30.0 0.0.0.255

4. Map access list 2 to the new pool, allowing PAT to occur by using the overload

command.
Lab_A(config)#ip nat inside source list 2 pool Lammle overload

5. Log in to the Lab_C router and telnet to the ISP router; also, log in to the Lab_B router

and telnet to the ISP router.
6. From the ISP router, use the show users command. The output should look like this:
ISP>sh users
Line
* 0 con 0
2 vty 0
4 vty 2

Interface

User

User

Host(s)
idle
idle
idle

Mode

Idle
Location
00:00:00
00:00:39 171.16.10.100
00:00:37 171.16.10.100

Idle Peer Address

ISP>

7. From the Lab_A router, use the show ip nat translations command.
Lab_A#sh ip nat translations
Pro Inside global Inside local Outside local Outside global
tcp 171.16.10.100:11001 192.168.20.2:11001 171.16.10.1:23
171.16.10.1:23
tcp 171.16.10.100:11002 192.168.30.2:11002 171.16.10.1:23
171.16.10.1:23

Hands-on Labs

8. Also make sure the debug ip nat command is on for the Lab_A router. If you ping

from the Lab_C router to the ISP router, the output will look like this:
01:12:36:
01:12:36:
01:12:36:
01:12:36:
01:12:36:
01:12:36:
01:12:36:
01:12:36:
01:12:37:
01:12:37:

NAT: s=192.168.30.2->171.16.10.100, d=171.16.10.1 [35]
NAT*: s=171.16.10.1, d=171.16.10.100->192.168.30.2 [35]
NAT*: s=192.168.30.2->171.16.10.100, d=171.16.10.1 [36]
NAT*: s=171.16.10.1, d=171.16.10.100->192.168.30.2 [36]
NAT*: s=192.168.30.2->171.16.10.100, d=171.16.10.1 [37]
NAT*: s=171.16.10.1, d=171.16.10.100->192.168.30.2 [37]
NAT*: s=192.168.30.2->171.16.10.100, d=171.16.10.1 [38]
NAT*: s=171.16.10.1, d=171.16.10.100->192.168.30.2 [38]
NAT*: s=192.168.30.2->171.16.10.100, d=171.16.10.1 [39]
NAT*: s=171.16.10.1, d=171.16.10.100->192.168.30.2 [39]

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Review Questions
The following questions are designed to test your understanding of this
chapter’s material. For more information on how to get additional questions, please see this book’s introduction.

The answers to these questions can be found in Appendix B, “Answers to Chapter
Review Questions.”
1. Which of the following are disadvantages of using NAT? (Choose three.)
A. Translation introduces switching path delays.
B. NAT conserves legally registered addresses.
C. NAT causes loss of end-to-end IP traceability.
D. NAT increases flexibility when connecting to the Internet.
E. Certain applications will not function with NAT enabled.
F. NAT reduces address overlap occurrence.
2. Which of the following are advantages of using NAT? (Choose three.)
A. Translation introduces switching path delays.
B. NAT conserves legally registered addresses.
C. NAT causes loss of end-to-end IP traceability.
D. NAT increases flexibility when connecting to the Internet.
E. Certain applications will not function with NAT enabled.
F. NAT remedies address overlap occurrence.
3. Which command will allow you to see real-time translations on your router?
A. show ip nat translations
B. show ip nat statistics
C. debug ip nat
D. clear ip nat translations *
4. Which command will show you all the translations active on your router?
A. show ip nat translations
B. show ip nat statistics
C. debug ip nat
D. clear ip nat translations *

Review Questions

565

5. Which command will clear all the translations active on your router?
A. show ip nat translations
B. show ip nat statistics
C. debug ip nat
D. clear ip nat translations *
6. Which command will show you the summary of the NAT configuration?
A. show ip nat translations
B. show ip nat statistics
C. debug ip nat
D. clear ip nat translations *
7. Which command will create a dynamic pool named Todd that will provide you with 30

global addresses?
A. ip nat pool Todd 171.16.10.65 171.16.10.94 net 255.255.255.240
B. ip nat pool Todd 171.16.10.65 171.16.10.94 net 255.255.255.224
C. ip nat pool Todd 171.16.10.65 171.16.10.94 net 255.255.255.224
D. ip nat pool Todd 171.16.10.1 171.16.10.254 net 255.255.255.0
8. Which of the following are methods of NAT? (Choose three.)
A. Static
B. IP NAT pool
C. Dynamic
D. NAT double-translation
E. Overload
9. When creating a pool of global addresses, which of the following can be used instead
of the netmask command?
A. / (slash notation)
B. prefix-length
C. no mask
D. block-size
10. Which of the following would be a good starting point for troubleshooting if your

router is not translating?
A. Reboot
B. Call Cisco
C. Check your interfaces for the correct configuration
D. Run the debug all command

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11. Which of the following would be good reasons to run NAT? (Choose three.)
A. You need to connect to the Internet and your hosts don’t have globally unique

IP addresses.
B. You change to a new ISP that requires you to renumber your network.
C. You don’t want any hosts connecting to the Internet.
D. You require two intranets with duplicate addresses to merge.
12. Which of the following is considered to be the inside host’s address after translation?
A. Inside local
B. Outside local
C. Inside global
D. Outside global
13. Which of the following is considered to be the inside host’s address before translation?
A. Inside local
B. Outside local
C. Inside global
D. Outside global
14. By looking at the following output, which of the following commands would allow

dynamic translations?
Router#show ip nat trans
Pro
Inside global
Inside local
--1.1.128.1
10.1.1.1
--1.1.130.178
10.1.1.2
--1.1.129.174
10.1.1.10
--1.1.130.101
10.1.1.89
--1.1.134.169
10.1.1.100
--1.1.135.174
10.1.1.200

Outside local Outside global
-------------------------

A. ip nat inside source pool todd 1.1.128.1 1.1.135.254 prefix-length 19
B. ip nat pool todd 1.1.128.1 1.1.135.254 prefix-length 19
C. ip nat pool todd 1.1.128.1 1.1.135.254 prefix-length 18
D. ip nat pool todd 1.1.128.1 1.1.135.254 prefix-length 21

Review Questions

567

15. Your inside locals are not being translated to the inside global addresses. Which of the fol-

lowing commands will show you if your inside globals are allowed to use the NAT pool?
ip nat pool Corp 198.18.41.129 198.18.41.134 netmask 255.255.255.248
ip nat inside source list 100 int pool Corp overload

A. debug ip nat
B. show access-list
C. show ip nat translation
D. show ip nat statistics
16. Which command would you place on the interface of a private network?
A. ip nat inside
B. ip nat outside
C. ip outside global
D. ip inside local
17. Which command would you place on an interface connected to the Internet?
A. ip nat inside
B. ip nat outside
C. ip outside global
D. ip inside local
18. Port Address Translation is also called what?
A. NAT Fast
B. NAT Static
C. NAT Overload
D. Overloading Static
19. What does the asterisk (*) represent in the following output?
NAT*: s=172.16.2.2, d=192.168.2.1->10.1.1.1 [1]
A. The packet was destined for a local interface on the router.
B. The packet was translated and fast-switched to the destination.
C. The packet attempted to be translated but failed.
D. The packet was translated but there was no response from the remote host.

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20. Which of the following needs to be added to the configuration to enable PAT?
ip nat pool Corp 198.18.41.129 198.18.41.134 netmask 255.255.255.248
access-list 1 permit 192.168.76.64 0.0.0.31

A. ip nat pool inside overload
B. ip nat inside source list 1 pool Corp overload
C. ip nat pool outside overload
D. ip nat pool Corp 198.41.129 net 255.255.255.0 overload

Chapter

14

Internet Protocol
Version 6 (IPv6)
The following ICND1 exam topics
are covered in this chapter:
11 IP addressing (IPv4 / IPv6)
■■

Identify the appropriate IPv6 addressing scheme to satisfy
addressing requirements in a LAN/WAN environment

■■

Describe the technological requirements for running IPv6 in
conjunction with IPv4 such as dual stack

■■

Describe IPv6 addresses
■■

Global unicast

■■

Multicast

■■

Link local

■■

Unique local

■■

EUI 64

■■

Autoconfiguration

11 IP Routing Technologies
■■

Configure and verify OSPF (single area)
■■

Configure OSPFv3

We’ve covered a lot of ground in this book, and though the
journey has been tough at times, it’s been well worth it! But
our networking expedition isn’t quite over yet because we still
have the vastly important frontier of IPv6 to explore. There’s still some expansive territory
to cover with this sweeping new subject, so gear up and get ready to discover all you need
to know about IPv6. Understanding IPv6 is vital now, so you’ll be much better equipped
and prepared to meet today’s real-world networking challenges as well as to ace the exam.
This final chapter is packed and brimming with all the IPv6 information you’ll need to
complete your Cisco exam trek successfully, so get psyched—we’re in the home stretch!
I probably don’t need to say this, but I will anyway because I really want to go the
distance and do everything I can to ensure that you arrive and achieve… You absolutely
must have a solid hold on IPv4 by now, but if you’re still not confident with it, or feel
you could use a refresher, just page back to the chapters on TCP/IP and subnetting. And
if you’re not crystal clear on the address problems inherent to IPv4, you really need to
review Chapter 13, “Network Address Translation (NAT)”, before we decamp for this
chapter’s IPv6 summit push!
People refer to IPv6 as “the next-generation Internet protocol,” and it was originally
created as the solution to IPv4’s inevitable and impending address-exhaustion crisis. Though
you’ve probably heard a thing or two about IPv6 already, it has been improved even further
in the quest to bring us the flexibility, efficiency, capability, and optimized functionality that
can affectively meet our world’s seemingly insatiable thirst for ever-evolving technologies
and increasing access. The capacity of its predecessor, IPv4, pales wan and ghostly in comparison, which is why IPv4 is destined to fade into history completely, making way for IPv6
and the future.
The IPv6 header and address structure has been completely overhauled, and many of the
features that were basically just afterthoughts and addendums in IPv4 are now included as
full-blown standards in IPv6. It’s power-packed, well equipped with robust and elegant features, poised and prepared to manage the mind-blowing demands of the Internet to come!
After an introduction like that, I understand if you’re a little apprehensive, but I promise—
really—to make this chapter and its VIP topic pretty painless for you. In fact, you might even
find yourself actually enjoying it—I definitely did! Because IPv6 is so complex, while still being
so elegant, innovative, and powerful, it fascinates me like some weird combination of a sleek,
new Aston Martin and a riveting futuristic novel. Hopefully you’ll experience this chapter as
an awesome ride and enjoy reading it as much as I did writing it!
To find up-to-the-minute updates for this chapter, please see
www.lammle.com/forum or the book’s web page at www.sybex.com.

The Benefits and Uses of IPv6

571

Why Do We Need IPv6?
Well, the short answer is because we need to communicate and our current system isn’t
really cutting it anymore. It’s kind of like the Pony Express trying to compete with
airmail! Consider how much time and effort we’ve been investing for years while we
scratch our heads to resourcefully come up with slick new ways to conserve bandwidth
and IP addresses. Sure, variable length subnet masks (VLSMs) are wonderful and cool,
but they’re really just another invention to help us cope while we desperately struggle to
overcome the worsening address drought.
I’m not exaggerating, at all, about how dire things are getting, because it’s simply reality.
The number of people and devices that connect to networks increases dramatically each and
every day, which is not a bad thing. We’re just finding new and exciting ways to communicate to more people, more often, which is good thing. And it’s not likely to go away or even
decrease in the littlest bit, because communicating and making connections are, in fact, basic
human needs—they’re in our very nature. But with our numbers increasing along with the
rising tide of people joining the communications party increasing as well, the forecast for our
current system isn’t exactly clear skies and smooth sailing. IPv4, upon which our ability to
do all this connecting and communicating is presently dependent, is quickly running out of
addresses for us to use.
IPv4 has only about 4.3 billion addresses available—in theory—and we know that we don’t
even get to use most of those! Sure, the use of Classless Inter-Domain Routing (CIDR) and
Network Address Translation (NAT) has helped to extend the inevitable dearth of addresses,
but we will still run out of them, and it’s going to happen within a few years. China is barely
online, and we know there’s a huge population of people and corporations there that surely
want to be. There are myriad reports that give us all kinds of numbers, but all you really need
to think about to realize that I’m not just being an alarmist is this: there are about 7 billion
people in the world today, and it’s estimated that only just over 10 percent of that population is
currently connected to the Internet—wow!
That statistic is basically screaming at us the ugly truth that based on IPv4’s capacity,
every person can’t even have a computer, let alone all the other IP devices we use with them! I
have more than one computer, and it’s pretty likely that you do too, and I’m not even including phones, laptops, game consoles, fax machines, routers, switches, and a mother lode of
other devices we use every day into the mix! So I think I’ve made it pretty clear that we’ve
got to do something before we run out of addresses and lose the ability to connect with each
other as we know it. And that “something” just happens to be implementing IPv6.

The Benefits and Uses of IPv6
So what’s so fabulous about IPv6? Is it really the answer to our coming dilemma? Is it
really worth it to upgrade from IPv4? All good questions—you may even think of a few
more. Of course, there’s going to be that group of people with the time-tested “resistance

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to change syndrome,” but don’t listen to them. If we had done that years ago, we’d still be
waiting weeks, even months for our mail to arrive via horseback. Instead, just know that
the answer is a resounding yes, it is really the answer, and it is worth the upgrade! Not only
does IPv6 give us lots of addresses (3.4 n 1038 = definitely enough), there are tons of other
features built into this version that make it well worth the cost, time, and effort required to
migrate to it.
Today’s networks, as well as the Internet, have a ton of unforeseen requirements that
simply weren’t even considerations when IPv4 was created. We’ve tried to compensate
with a collection of add-ons that can actually make implementing them more difficult
than they would be if they were required by a standard. By default, IPv6 has improved
upon and included many of those features as standard and mandatory. One of these
sweet new standards is IPsec—a feature that provides end-to-end security.
But it’s the efficiency features that are really going to rock the house! For starters, the
headers in an IPv6 packet have half the fields, and they are aligned to 64 bits, which gives
us some seriously souped-up processing speed. Compared to IPv4, lookups happen at light
speed! Most of the information that used to be bound into the IPv4 header was taken out,
and now you can choose to put it, or parts of it, back into the header in the form of optional
extension headers that follow the basic header fields.
And of course there’s that whole new universe of addresses—the 3.4 n 1038 I just mentioned—but where did we get them? Did some genie just suddenly arrive and make them magically appear? That huge proliferation of addresses had to come from somewhere! Well it just
so happens that IPv6 gives us a substantially larger address space, meaning the address itself is
a whole lot bigger—four times bigger as a matter of fact! An IPv6 address is actually 128 bits
in length, and no worries—I’m going to break down the address piece by piece and show you
exactly what it looks like coming up in the section, “IPv6 Addressing and Expressions.” For
now, let me just say that all that additional room permits more levels of hierarchy inside the
address space and a more flexible addressing architecture. It also makes routing much more
efficient and scalable because the addresses can be aggregated a lot more effectively. And IPv6
also allows multiple addresses for hosts and networks. This is especially important for enterprises veritably drooling for enhanced access and availability. Plus, the new version of IP now
includes an expanded use of multicast communication—one device sending to many hosts or
to a select group—that joins in to seriously boost efficiency on networks because communications will be more specific.
IPv4 uses broadcasts quite prolifically, causing a bunch of problems, the worst of which
is of course the dreaded broadcast storm. This is that uncontrolled deluge of forwarded
broadcast traffic that can bring an entire network to its knees and devour every last bit of
bandwidth! Another nasty thing about broadcast traffic is that it interrupts each and every
device on the network. When a broadcast is sent out, every machine has to stop what it’s
doing and respond to the traffic whether the broadcast is relevant to it or not.
But smile assuredly, everyone. There’s no such thing as a broadcast in IPv6 because it uses
multicast traffic instead. And there are two other types of communications as well: unicast,
which is the same as it is in IPv4, and a new type called anycast. Anycast communication
allows the same address to be placed on more than one device so that when traffic is sent to

IPv6 Addressing and Expressions

573

the device service addressed in this way, it’s routed to the nearest host that shares the same
address. And this is just the beginning—we’ll get into the various types of communication
later in the section called, “Address Types.”

IPv6 Addressing and Expressions
Just as understanding how IP addresses are structured and used is critical with IPv4 addressing, it’s also vital when it comes to IPv6. You’ve already read about the fact that at 128 bits, an
IPv6 address is much larger than an IPv4 address. Because of this, as well as the new ways the
addresses can be used, you’ve probably guessed that IPv6 will be more complicated to manage.
But no worries! As I said, I’ll break down the basics and show you what the address looks like
and how you can write it as well as many of its common uses. It’s going to be a little weird at
first, but before you know it, you’ll have it nailed!
So let’s take a look at Figure 14.1, which has a sample IPv6 address broken down into
sections.
F ig u re 1 4 .1

IPv6 address example
48 bits

16 bits

Global prefix

Subnet

2001:0db8:3c4d:0012:0000:0000:1234:56ab
64 bits

Interface ID
64 bits

As you can clearly see, the address is definitely much larger. But what else is different?
Well, first, notice that it has eight groups of numbers instead of four and also that those
groups are separated by colons instead of periods. And hey, wait a second… there are letters in that address! Yep, the address is expressed in hexadecimal just like a MAC address
is, so you could say this address has eight 16-bit hexadecimal colon-delimited blocks.
That’s already quite a mouthful, and you probably haven’t even tried to say the address
out loud yet!
One other thing I want to point out is an important thing to keep in mind for when
you set up your test network to actually experiment with IPv6 (because I know you’re
going to want to do that). When you use a web browser to make an HTTP connection to
an IPv6 device, you have to type the address into the browser with brackets around the
literal address. Why? Well, a colon is already being used by the browser for specifying a
port number, so basically, if you don’t enclose the address in brackets, the browser will
have no way to identify the information.
Here’s an example of how this looks:
http://[2001:0db8:3c4d:0012:0000:0000:1234:56ab]/default.html

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Now obviously if you can, you would rather use names to specify a destination (like
www.lammle.com), but even though it’s definitely going to be a pain in the rear, we just

have to accept the fact that sometimes we have to bite the bullet and type in the address
number. So it should be pretty clear that DNS is going to remain extremely important
when implementing IPv6.
There are four hexadecimal characters (16 bits) in each IPv6 field, separated by colons.

Shortened Expression
The good news is there are a few tricks to help rescue us when writing these monster
addresses. For one thing, you can actually leave out parts of the address to abbreviate it,
but to get away with doing that you have to follow a couple of rules. First, you can drop
any leading zeros in each of the individual blocks. After you do that, the sample address
from earlier would then look like this:
2001:db8:3c4d:12:0:0:1234:56ab

Okay, that’s a definite improvement—at least we don’t have to write all of those extra
zeros! But what about whole blocks that don’t have anything in them except zeros? Well,
we can kind of lose those too—at least some of them. Again referring to our sample
address, we can remove the two consecutive blocks of zeros by replacing them with a
doubled colon, like this:
2001:db8:3c4d:12::1234:56ab

Cool—we replaced the blocks of all zeros with a doubled colon. The rule you have to
follow to get away with this is that you can replace only one contiguous block of such zeros
in an address. So if my address has four blocks of zeros and each of them were separated,
I just don’t get to replace them all because I can replace only one contiguous block with a
doubled colon. Check out this example:
2001:0000:0000:0012:0000:0000:1234:56ab

And just know that you can’t do this:
2001::12::1234:56ab

Instead, the best you can do is this:
2001::12:0:0:1234:56ab

The reason the preceding example is our best shot is that if we remove two sets of zeros,
the device looking at the address will have no way of knowing where the zeros go back in.

IPv6 Addressing and Expressions

575

Basically, the router would look at the incorrect address and say, “Well, do I place two blocks
into the first set of doubled colons and two into the second set, or do I place three blocks into
the first set and one block into the second set?” And on and on it would go because the information the router needs just isn’t there.

Address Types
We’re all familiar with IPv4’s unicast, broadcast, and multicast addresses that basically
define who or at least how many other devices we’re talking to. But as I mentioned, IPv6
modifies that trio and introduces the anycast. Broadcasts, as we know them, have been
eliminated in IPv6 because of their cumbersome inefficiency and basic tendency to drive
us insane!
So let’s find out what each of these types of IPv6 addressing and communication methods
do for us:
Unicast Packets addressed to a unicast address are delivered to a single interface. For load
balancing, multiple interfaces across several devices can use the same address, but we’ll call
that an anycast address. There are a few different types of unicast addresses, but we don’t
need to get further into that here.
Global unicast addresses (2000::/3) These are your typical publicly routable addresses
and they’re the same as in IPv4. Global addresses start at 2000::/3. Figure 14.2 shows how
a unicast address breaks down. The ISP can provide you with a minimum /48 network ID,
which in turn provides you 16-bits to create a unique 64-bit router interface address. The
last 64-bits are the unique host ID.
F ig u re 1 4 . 2
/23

IPv6 global unicast addresses
/32

/48

/64
Interface ID

Registry
ISP prefix
Company
Subnet

Link-local addresses (FE80::/10) These are like the Automatic Private IP Address (APIPA)
addresses that Microsoft uses to automatically provide addresses in IPv4 in that they’re not
meant to be routed. In IPv6 they start with FE80::/10, as shown in Figure 14.3. Think of
these addresses as handy tools that give you the ability to throw a temporary LAN together
for meetings or create a small LAN that’s not going to be routed but still needs to share and
access files and services locally.

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Internet Protocol Version 6 (IPv6)

IPv6 link local FE80::/10: The first 10 bits define the address type.

64 bits

64 bits
Interface ID

FE80::/10
1111 1110 10
Unique local addresses (FC00::/7) These addresses are also intended for nonrouting purposes over the Internet, but they are nearly globally unique, so it’s unlikely you’ll ever have
one of them overlap. Unique local addresses were designed to replace site-local addresses,
so they basically do almost exactly what IPv4 private addresses do: allow communication
throughout a site while being routable to multiple local networks. Site-local addresses were
deprecated as of September 2004.
Multicast (FF00::/8) Again, as in IPv4, packets addressed to a multicast address are
delivered to all interfaces tuned into the multicast address. Sometimes people call them
“one-to-many” addresses. It’s really easy to spot a multicast address in IPv6 because they
always start with FF. We’ll get deeper into multicast operation coming up in, “How IPv6
Works in an Internetwork.”
Anycast Like multicast addresses, an anycast address identifies multiple interfaces on
multiple devices. But there’s a big difference: the anycast packet is delivered to only one
device—actually, to the closest one it finds defined in terms of routing distance. And
again, this address is special because you can apply a single address to more than one
host. These are referred to as “one-to-nearest” addresses. Anycast addresses are typically only configured on routers, never hosts, and a source address could never be an
anycast address. Of note is that the IETF did reserve the top 128 addresses for each /64
for use with anycast addresses.
You’re probably wondering if there are any special, reserved addresses in IPv6 because
you know they’re there in IPv4. Well there are—plenty of them! Let’s go over those now.

Special Addresses
I’m going to list some of the addresses and address ranges (in Table 14.1) that you should
definitely make sure to remember because you’ll eventually use them. They’re all special or
reserved for a specific use, but unlike IPv4, IPv6 gives us a galaxy of addresses, so reserving
a few here and there doesn’t hurt at all!

How IPv6 Works in an Internetwork

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Table 1 4 .1    Special IPv6 addresses
Address

Meaning

0:0:0:0:0:0:0:0

Equals ::. This is the equivalent of IPv4’s 0.0.0.0 and is typically
the source address of a host before the host receives an IP
address when you’re using DHCP-driven stateful configuration.

0:0:0:0:0:0:0:1

Equals ::1. The equivalent of 127.0.0.1 in IPv4.

0:0:0:0:0:0:192.168.100.1

This is how an IPv4 address would be written in a mixed IPv6/
IPv4 network environment.

2000::/3

The global unicast address range.

FC00::/7

The unique local unicast range.

FE80::/10

The link-local unicast range.

FF00::/8

The multicast range.

3FFF:FFFF::/32

Reserved for examples and documentation.

2001:0DB8::/32

Also reserved for examples and documentation.

2002::/16

Used with 6-to-4 tunneling, which is an IPv4-to-IPv6 transition
system. The structure allows IPv6 packets to be transmitted over
an IPv4 network without the need to configure explicit tunnels.

When you run IPv4 and IPv6 on a router, you have what is called
“dual-stack.”

Let me show you how IPv6 actually works in an internetwork. We all know how IPv4
works, so let’s see what’s new!

How IPv6 Works in an Internetwork
It’s time to explore the finer points of IPv6. A great place to start is by showing you how to
address a host and what gives it the ability to find other hosts and resources on a network.
I’ll also demonstrate a device’s ability to automatically address itself—something called
stateless autoconfiguration—plus another type of autoconfiguration known as stateful.

Visit ccna
.gg/ch14/a
for a
companion
MicroNugget
from CBT
Nuggets.

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Keep in mind that stateful autoconfiguration uses a DHCP server in a very similar way to
how it’s used in an IPv4 configuration. I’ll also show you how Internet Control Message
Protocol (ICMP) and multicasting works for us in an IPv6 network environment.

Manual Address Assignment
In order to enable IPv6 on a router, you have to use the ipv6 unicast-routing global configuration command:
Corp(config)#ipv6 unicast-routing

By default, IPv6 traffic forwarding is disabled, so using this command enables it. Also,
as you’ve probably guessed, IPv6 isn’t enabled by default on any interfaces either, so we
have to go to each interface individually and enable it.
There are a few different ways to do this, but a really easy way is to just add an
address to the interface. You use the interface configuration command ipv6 address
/ [eui-64]to get this done.
Here’s an example:
Corp(config-if)#ipv6 address 2001:db8:3c4d:1:0260:d6FF.FE73:1987/64

You can specify the entire 128-bit global IPv6 address as I just demonstrated with the
preceding command, or you can use the EUI-64 option. Remember, the EUI-64 (extended
unique identifier) format allows the device to use its MAC address and pad it to make the
interface ID. Check it out:
Corp(config-if)#ipv6 address 2001:db8:3c4d:1::/64 eui-64

As an alternative to typing in an IPv6 address on a router, you can enable the interface
instead to permit the application of an automatic link-local address.
To configure a router so that it uses only link-local addresses, use the ipv6 enable
interface configuration command:
Corp(config-if)#ipv6 enable

Remember, if you have only a link-local address, you will be able to
communicate only on that local subnet.

Stateless Autoconfiguration (eui-64)
Autoconfiguration is an especially useful solution because it allows devices on a network to
address themselves with a link-local unicast address as well as with a global unicast address.
This process happens through first learning the prefix information from the router and then
appending the device’s own interface address as the interface ID. But where does it get that

How IPv6 Works in an Internetwork

579

interface ID? Well, you know every device on an Ethernet network has a physical MAC
address, which is exactly what’s used for the interface ID. But since the interface ID in an
IPv6 address is 64 bits in length and a MAC address is only 48 bits, where do the extra 16
bits come from? The MAC address is padded in the middle with the extra bits—it’s padded
with FFFE.
For example, let’s say I have a device with a MAC address that looks like this:
0060:d673:1987. After it’s been padded, it would look like this: 0260:d6FF:FE73:1987.
Figure 14.4 illustrates what an EUI-64 address looks like.
F ig u re 1 4 . 4

EUI-64 interface ID assignment
64-bit interface ID
Unique address

OUI
FF
000000X0

FE

Insert 16 bits

The 7th bit (U/L)
10= Universally unique
00= Locally unique

So where did that 2 in the beginning of the address come from? Another good question.
You see that part of the process of padding, called modified EUI-64 format, changes a bit
to specify if the address is locally unique or globally unique. And the bit that gets changed
is the 7th bit in the address.
The reason for modifying the U/L bit is that, when using manually assigned addresses on
an interface, it means you can simply assign the address 2001:db8:1:9::1/64 instead of the
much longer 2001:db8:1:9:0200::1/64. Also, if you are going to manually assign a link-local
address, you can assign the short address fe80::1 instead of the long fe80::0200:0:0:1 or
fe80:0:0:0:0200::1. So, even though at first glance it seems the IETF made this harder for you
to simply understand IPv6 addressing by flipping the 7th bit, in reality this made addressing
much simpler. Also, since most people don’t typically override the burned-in address, the U/L
bit is a 0, which means that you’ll see this inverted to a 1 most of the time. But because you’re
studying the Cisco exam objectives, you’ll need to look at inverting it both ways.
Here are a few examples:
uu

MAC address 0090:2716:fd0f

uu

IPv6 EUI-64 address: 2001:0db8:0:1:0290:27ff:fe16:fd0f
That one was easy! Too easy for the Cisco exam, so let’s do another:

uu

MAC address aa12:bcbc:1234

uu

IPv6 EUI-64 address: 2001:0db8:0:1:a812:bcff:febc:1234

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10101010 represents the first 8 bits of the MAC address (aa), which when inverting the
7th bit becomes 10101000. The answer becomes A8. I can’t tell you how important this is
for you to understand, so bear with me and work through a couple more!
uu

MAC address 0c0c:dede:1234

uu

IPv6 EUI-64 address: 2001:0db8:0:1:0e0c:deff:fede:1234

0c is 00001100 in the first 8 bits of the MAC address, which then becomes 00001110
when flipping the 7th bit. The answer is then 0e. Let’s practice one more:
uu

MAC address 0b34:ba12:1234

uu

IPv6 EUI-64 address: 2001:0db8:0:1:0934:baff:fe12:1234

0b in binary is 00001011, the first 8 bits of the MAC address, which then becomes
00001001. The answer is 09.
Pay extra-special attention to this EUI-64 address assignment and be able
to convert the 7th bit based on the EUI-64 rules! Written Lab 14.2 will help
you practice this.

To perform autoconfiguration, a host goes through a basic two-step process:
1. First, the host needs the prefix information, similar to the network portion of an IPv4

address, to configure its interface, so it sends a router solicitation (RS) request for it.
This RS is then sent out as a multicast to all routers (FF02::2). The actual information
being sent is a type of ICMP message, and like everything in networking, this ICMP
message has a number that identifies it. The RS message is ICMP type 133.
2. The router answers back with the required prefix information via a router advertisement

(RA). An RA message also happens to be a multicast packet that’s sent to the all-nodes
multicast address (FF02::1) and is ICMP type 134. RA messages are sent on a periodic
basis, but the host sends the RS for an immediate response so it doesn’t have to wait until
the next scheduled RA to get what it needs.
These two steps are shown in Figure 14.5.
F ig u re 1 4 . 5

Two steps to IPv6 autoconfiguration

Step 2: Router sends
RA message
FF02::1
ICMP type 134
Step 1: Host sends
RS message
FF02::2
ICMP type 133

Host receives the RA and included
prefix, allowing it to autoconfigure
its interface.

How IPv6 Works in an Internetwork

581

By the way, this type of autoconfiguration is also known as stateless autoconfiguration
because it doesn’t contact or connect to and receive any further information from the other
device. We’ll get to stateful configuration when we talk about DHCPv6 next.
But before we do that, first take a look at Figure 14.6. In this figure, the Branch router
needs to be configured, but I just don’t feel like typing in an IPv6 address on the interface
connecting to the Corp router. I also don’t feel like typing in any routing commands, but I
need more than a link-local address on that interface, so I’m going to have to do something!
So basically, I want to have the Branch router work with IPv6 on the internetwork with the
least amount of effort from me. Let’s see if I can get away with that.
F ig u re 1 4 . 6

IPv6 autoconfiguration example

Branch(config-if)#ipv6 address autoconfig default

Branch

Gi0/0

Gi0/1

Internet

Corp

IPv6 Address
Default route

Ah ha—there is an easy way! I love IPv6 because it allows me to be relatively lazy when
dealing with some parts of my network, yet it still works really well. By using the command
ipv6 address autoconfig, the interface will listen for RAs and then, via the EUI-64 format, it will assign itself a global address—sweet!
Okay, this is all really great, but you’re hopefully wondering what that default is doing
there at the end of the command. If so, good catch! It happens to be a wonderful, optional
part of the command that smoothly delivers a default route received from the Corp router,
which will be automatically injected it into my routing table and set as the default route—
so easy!

DHCPv6 (Stateful)
DHCPv6 works pretty much the same way DHCP does in v4, with the obvious difference
that it supports IPv6’s new addressing scheme. And it might come as a surprise, but there are
a couple of other options that DHCP still provides for us that autoconfiguration doesn’t. And
no, I’m not kidding— in autoconfiguration, there’s absolutely no mention of DNS servers,
domain names, or many of the other options that DHCP has always generously provided for
us via IPv4. This is a big reason that the odds favor DHCP’s continued use into the future in
IPv6 at least partially—maybe even most of the time!
Upon booting up in IPv4, a client sends out a DHCP discover message looking for a server
to give it the information it needs. But remember, in IPv6, the RS and RA process happens
first, so if there’s a DHCPv6 server on the network, the RA that comes back to the client will
tell it if DHCP is available for use. If a router isn’t found, the client will respond by sending

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out a DHCP solicit message, which is actually a multicast message addressed with a destination of ff02::1:2 that calls out, “All DHCP agents, both servers and relays.”
It’s good to know that there’s some support for DHCPv6 in the Cisco IOS even though
it’s limited. This rather miserly support is reserved for stateless DHCP servers and tells us it
doesn’t offer any address management of the pool or the options available for configuring
that address pool other than the DNS, domain name, default gateway, and SIP servers.
This means that you’re definitely going to need another server around to supply and
dispense all the additional, required information—maybe to even manage the address
assignment, if needed!

IPv6 Header
An IPv4 header is 20 bytes long, so since an IPv6 address is four times the size of IPv6 at 128
bits, then its header must then be 80 bytes long, right? That makes sense and is totally intuitive, but it’s also completely wrong! When IPv6 designers devised the header, they created
fewer, streamlined fields that would also result in a faster routed protocol at the same time.
Let’s take a look at the streamlined IPv6 header using Figure 14.7.
F ig u re 1 4 . 7

IPv6 header
4 bytes
Version

Class

Payload Length

Flow Label

Next Header

40 bytes

Source Address
16 bytes, 128 bits

Hop Limit

Destination Address
16 bytes, 128 bits

The basic IPv6 header contains eight fields, making it only twice as large as an IP header
at 40 bytes. Let’s zoom in on these fields:
Version This 4-bit field contains the number 6, instead of the number 4 as in IPv4.
Traffic Class

This 8-bit field is like the Type of Service (ToS) field in IPv4.

Flow Label This new field, which is 24 bits long, is used to mark packets and traffic flows.
A flow is a sequence of packets from a single source to a single destination host, an anycast
or multicast address. The field enables efficient IPv6 flow classification.
Payload Length IPv4 had a total length field delimiting the length of the packet. IPv6’s
payload length describes the length of the payload only.

How IPv6 Works in an Internetwork

583

Next Header Since there are optional extension headers with IPv6, this field defines the next
header to be read. This is in contrast to IPv4, which demands static headers with each packet.
Hop Limit This field specifies the maximum number of hops that an IPv6 packet
can traverse.
Source Address

This field of 16 bytes or 128 bits identifies the source of the packet.

Destination Address This field of 16 bytes or 128 bits identifies the destination of the packet.
There are also some optional extension headers following these eight fields, which carry
other Network layer information. These header lengths are not a fixed number—they’re of
variable size.
It’s time to move on to talk about another IPv4 familiar face and find out how a certain
very important, built-in protocol has evolved in IPv6.

ICMPv6
IPv4 used the ICMP workhorse for lots of tasks, including error messages like destination
unreachable and troubleshooting functions like Ping and Traceroute. ICMPv6 still does those
things for us, but unlike its predecessor, the v6 flavor isn’t implemented as a separate layer
3 protocol. Instead, it’s an integrated part of IPv6 and is carried after the basic IPv6 header
information as an extension header. And ICMPv6 gives us another really cool feature—by
default, it prevents IPv6 from doing any fragmentation through an ICMPv6 process called
path MTU discovery. Figure 14.8 shows how ICMPv6 has evolved to become part of the IPv6
packet itself.
F ig u re 1 4 . 8

ICMPv6

IPv6 header

Next header = 58
ICMPv6 packet

ICMPv6 Type

ICMPv6 Code

Checksum

ICMPv6 Data

The ICMPv6 packet is identified by the value 58 in the Next Header field, located inside
the ICMPv6 packet. The Type field identifies the particular kind of ICMP message that’s
being carried, and the Code field further details the specifics of the message. The Data field
contains the ICMPv6 payload.

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And this is how it works: the source node of a connection sends a packet that’s equal to
the MTU size of its local link’s MTU. As this packet traverses the path toward its destination, any link that has an MTU smaller than the size of the current packet will force the
intermediate router to send a “packet too big” message back to the source machine. This
message tells the source node what the maximum size the restrictive link will allow and
asks the source to send a new scaled-down packet that can pass through. This process will
continue until the destination is finally reached, with the source node now sporting the new
path’s MTU. So now, when the rest of the data packets are transmitted, they’ll be protected
from fragmentation.
ICMPv6 is used for router solicitation and advertisement, for neighbor solicitation and
advertisement (i.e., finding the MAC data addresses for IPv6 neighbors), and for redirecting
the host to the best router (default gateway).

Neighbor Discovery (NDP)
ICMPv6 also takes over the task of finding the address of other devices on the local link.
The Address Resolution Protocol is used to perform this function for IPv4, but that’s been
renamed neighbor discovery (ND) in ICMPv6. This process is now achieved via a multicast
address called the solicited node address because all hosts join this multicast group upon
connecting to the network.
Neighbor discovery enables these functions:
uu

Determining the MAC address of neighbors

uu

Router solicitation (RS) FF02::2

uu

Router advertisements (RA) FF02::1

uu

Neighbor solicitation (NS)

uu

Neighbor advertisement (NA)

uu

Duplicate address detection (DAD)

The part of the IPv6 address designated by the 24 bits farthest to the right is added to the
end of the multicast address FF02:0:0:0:0:1:FF/104. When this address is queried, the corresponding host will send back its layer 2 address. Devices can find and keep track of other
neighbor devices on the network in pretty much the same way. When I talked about RA and
RS messages earlier and told you that they use multicast traffic to request and send address
information, that too is actually a function of ICMPv6—specifically, neighbor discovery.
In IPv4, the protocol IGMP was used to allow a host device to tell its local router that
it was joining a multicast group and would like to receive the traffic for that group. This
IGMP function has been replaced by ICMPv6, and the process has been renamed multicast
listener discovery.
With IPv4, our hosts could have only one default gateway configured, and if that
router went down we had to either fix the router, change the default gateway, or run
some type of virtual default gateway with other protocols created as a solution for this
inadequacy in IPv4. Figure 14.9 shows how IPv6 devices find their default gateways using
neighbor discovery.

How IPv6 Works in an Internetwork

F ig u re 1 4 . 9

585

Router solicitation (RS) and router advertisement (RA)

Internet
FF02::2 All routers respond! (RS)
FF02::1 Use me! (RA)

FF0

2::1

Use

me

! (R

A)

Corp

Corp2

IPv6 hosts send a router solicitation (RS) onto their data link asking for all routers to
respond, and they use the multicast address FF02::2 to achieve this. Routers on the same
link respond with a unicast to the requesting host, or with a router advertisement (RA)
using FF02::1.
But that’s not all! Hosts also can send solicitations and advertisements between themselves using a neighbor solicitation (NS) and neighbor advertisement (NA), as shown in
Figure 14.10. Remember that RA and RS gather or provide information about routers, and
NS and NA gather information about hosts. Remember that a “neighbor” is a host on the
same data link or VLAN.
F ig u re 1 4 .1 0

Neighbor solicitation (NS) and neighbor advertisement (NA)
NDP: NS
I need your MAC!

NDP: NA
Here is my MAC.

So what do you think are the odds that two hosts will assign themselves the same random
IPv6 address? Personally, I think you could probably win the lotto every day for a year and
still not come close to the odds against two hosts on the same data link duplicating an IPv6
address! Still, to make sure this doesn’t ever happen, duplicate address detection (DAD) was
created, which isn’t an actual protocol, but a function of the NS/NA messages. Figure 14.11
shows how a host sends an NDP NS when it receives or creates an IPv6 address.
When hosts make up or receive an IPv6 address, they send three DADs out via NDP NS
asking if anyone has this same address. The odds are unlikely that this will ever happen,
but they ask anyway.

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Internet Protocol Version 6 (IPv6)

Duplicate address detection (DAD)

NDP: NS DAD
I just made up my IPv6
address. Does anyone
have this address?

NDP: NA
No! Seriously?
Do you know what
the odds are of that
happening? But thanks
for asking!

IPv6 Routing Protocols
All of the routing protocols we’ve already discussed have been tweaked and upgraded for
use in IPv6 networks, so it figures that many of the functions and configurations that you’ve
already learned will be used in almost the same way as they are now. Knowing that broadcasts have been eliminated in IPv6, it’s safe to conclude that any protocols relying entirely on
broadcast traffic will go the way of the dodo. But unlike with the dodo, it’ll be really nice to
say goodbye to these bandwidth-hogging, performance-annihilating little gremlins!
The routing protocols we’ll still use in IPv6 have been renovated and given new names.
Even though this chapter’s focus is on the Cisco exam objectives, which cover only static
routing and OSPFv3, I want to discuss a few of the more important ones too.
First on the list is the IPv6 RIPng (next generation). Those of you who’ve been in IT for
a while know that RIP has worked pretty well for us on smaller networks. This happens to
be the very reason it didn’t get whacked and will still be around in IPv6. And we still have
EIGRPv6 because EIGRP already had protocol-dependent modules and all we had to do
was add a new one to it to fit in nicely with the IPv6 protocol. Rounding out our group of
protocol survivors is OSPFv3—that’s not a typo, it really is v3! OSPF for IPv4 was actually
v2, so when it got its upgrade to IPv6, it became OSPFv3.

Static Routing with IPv6
Okay, now don’t let the heading of this section scare you into looking on Monster.com for
some job that has nothing to do with networking! I know that static routing has always run
a chill up our collective spines because it’s cumbersome, difficult, and really easy to screw
up. And I won’t lie to you—it’s certainly not any easier with IPv6’s longer addresses, but you
can do it!
Okay—we know that to make static routing work, whether in IP or IPv6, you need these
three tools:
uu

An accurate, up-to-date network map of your entire internetwork

uu

Next-hop address and exit interface for each neighbor connection

uu

All the remote subnet IDs

IPv6 Routing Protocols

587

Of course, we don’t need to have any of these for dynamic routing, which is why we
mostly use dynamic routing. It’s just so awesome to have the routing protocol do all that
work for us by finding all the remote subnets and automatically placing them into the
routing table!
Figure 14.12 shows a really good example of how to use static routing with IPv6. It
really doesn’t have to be that hard, but just as with IPv4, you absolutely need an accurate
network map to make static routing work!
F ig u re 1 4 .1 2

IPv6 static and default routing
2001:DB8:43:91::1

2001:1234:4321:1::/64

Branch

2001:DB8:43:91::2

Gi0/0

Gi0/1

Default Route

Internet

Corp

Static Route

ipv6 route 2001:1234:4321:1::/64 2001:db8:43:91::1
ipv6 route ::/0 gi0/0

So here’s what I did: First, I created a static route on the Corp router to the remote
network 2001:1234:4321:1::/64 using the next hop address. I could’ve just as easily used
the Corp router’s exit interface. Next, I just set up a default route for the Branch router
with ::/0 and the Branch exit interface of Gi0/0—not so bad!

OSPFv3
The new version of OSPF continues with the trend of routing protocols being quite similar to
their IPv4 versions. For instance, the foundation of OSPF remains the same—it’s still a linkstate routing protocol that divides an entire internetwork or AS into areas, creating a hierarchy. And just trust me on this one—be really thankful that multi-area OSPF is beyond the
scope for the Cisco objectives covered in this chapter!
Anyway, in OSPF version 2, the router ID (RID) is determined by either the highest IP
addresses assigned to the router or one you manually assigned. In version 3, you assign the
RID and area ID, which are both still 32-bit values but aren’t found via the IP address anymore because an IPv6 address is 128 bits. Changes in how these values are assigned, plus
the removal of the IP address information from OSPF packet headers, make the new version
of OSPF flexible enough to be used over almost any Network layer protocol—sweet!
Adjacencies and next-hop attributes now use link-local addresses. OSPFv3 still uses
multicast traffic to send its updates and acknowledgments, with the addresses FF02::5
for OSPF routers and FF02::6 for OSPF-designated routers. These new addresses are the
replacements for 224.0.0.5 and 224.0.0.6, respectively.

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Other, less-flexible IPv4 protocols just can’t compete with OSPFv2’s ability to assign
specific networks and interfaces into the OSPF process, but these are still configured during
router configuration. In OSPFv3, the interfaces and therefore the networks attached to them
are simply configured directly on the interface in interface configuration mode instead.
Here’s a sample of how the OSPFv3 configuration will look, starting with the optional
configuration of the RID in global configuration mode:
Router1(config)#ipv6 router osfp 10
Router1(config-rtr)#router-id 1.1.1.1

You get to execute some configurations from router configuration mode, like summarization and redistribution, but we don’t even need to configure OSPFv3 from this prompt if
we configure OSPFv3 from the interface!
This is because if we go with the interface configuration option, the router configuration
process is added automatically. The interface configuration looks like this:
Router1(config-if)#ipv6 ospf 10 area 0

So, if we just go to each interface and assign a process ID and area—shazam, we’re done!
Let’ configure static, default, and OSPFv3 routing on our internetwork. It’s actually
pretty painless, and there’s still a lot for you to learn about OSPFv3!

Configuring IPv6 on Our Internetwork
We’re going to continue working on the same internetwork we’ve been configuring
throughout this book, as shown in Figure 14.13. Let’s add IPv6 to the Corp, SF, and LA
routers by using a simple subnet scheme of 11, 12, 13, 14, and 15. After that, we’ll add the
OSPFv3 routing protocol. Notice in Figure 14.13 how the subnet numbers are the same on
each end of the WAN links. Keep in mind that we’ll finish this chapter by running through
some verification commands.
As usual, I’ll start with the Corp router:
Corp#config t
Corp(config)#ipv6 unicast-routing
Corp(config)#int f0/0
Corp(config-if)#ipv6 address 2001:db8:3c4d:11::/64 eui-64
Corp(config-if)#int s0/0
Corp(config-if)#ipv6 address 2001:db8:3c4d:12::/64 eui-64
Corp(config-if)#int s0/1
Corp(config-if)#ipv6 address 2001:db8:3c4d:13::/64 eui-64
Corp(config-if)#^Z
Corp#copy run start

Configuring IPv6 on Our Internetwork

Destination filename [startup-config]?[enter]
Building configuration...
[OK]

F ig u re 1 4 .1 3

Our internetwork

2001:db8:3c4d:14::/64

Fa0/0

SF
2001:db8:3c4d:12::/64 S0/0/0

2001:db8:3c4d:12::/64

Fa0/0 2001:db8:3c4d:15::/64
LA
S0/0/1 2001:db8:3c4d:13::/64

S0/0

S0/1 2001:db8:3c4d:13::/64

Corp
Fa0/0 2001:db8:3c4d:11::/64

Pretty simple! In the above configuration, I only changed the subnet address for each
interface slightly. Let’s take a look at the routing table now:
Corp(config-if)#do sho ipv6 route
C
2001:DB8:3C4D:11::/64 [0/0]
via ::, FastEthernet0/0
L
2001:DB8:3C4D:11:20D:BDFF:FE3B:D80/128 [0/0]
via ::, FastEthernet0/0
C
2001:DB8:3C4D:12::/64 [0/0]
via ::, Serial0/0
L
2001:DB8:3C4D:12:20D:BDFF:FE3B:D80/128 [0/0]
via ::, Serial0/0
C
2001:DB8:3C4D:13::/64 [0/0]
via ::, Serial0/1
L
2001:DB8:3C4D:13:20D:BDFF:FE3B:D80/128 [0/0]
via ::, Serial0/1
L
FE80::/10 [0/0]
via ::, Null0
L
FF00::/8 [0/0]
via ::, Null0
Corp(config-if)#

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Alright, but what’s up with those two addresses for each interface? One shows C for
connected, one shows L. The connected address indicates the IPv6 address I configured on
each interface and the L is the link-local that’s been automatically assigned. Notice in the
link-local address that the FF:FE is inserted into the address to create the EUI-64 address.
Let’s configure the SF router now:
SF#config t
SF(config)#ipv6 unicast-routing
SF(config)#int s0/0/0
SF(config-if)#ipv6 address 2001:db8:3c4d:12::/64
% 2001:DB8:3C4D:12::/64 should not be configured on Serial0/0/0, a subnet router
anycast
SF(config-if)#ipv6 address 2001:db8:3c4d:12::/64 eui-64
SF(config-if)#int fa0/0
SF(config-if)#ipv6 address 2001:db8:3c4d:14::/64 eui-64
SF(config-if)#^Z
SF#show ipv6 route
C
2001:DB8:3C4D:12::/64 [0/0]
via ::, Serial0/0/0
L
2001:DB8:3C4D:12::/128 [0/0]
via ::, Serial0/0/0
L
2001:DB8:3C4D:12:21A:2FFF:FEE7:4398/128 [0/0]
via ::, Serial0/0/0
C
2001:DB8:3C4D:14::/64 [0/0]
via ::, FastEthernet0/0
L
2001:DB8:3C4D:14:21A:2FFF:FEE7:4398/128 [0/0]
via ::, FastEthernet0/0
L
FE80::/10 [0/0]
via ::, Null0
L
FF00::/8 [0/0]
via ::, Null0

Did you notice that I used the exact IPv6 subnet addresses on each side of the serial link?
Good... but wait—what’s with that anycast error I received when trying to configure the interfaces on the SF router? I didn’t meant to create that error; it happened because I forgot to add
the eui-64 at the end of the address. Still, what’s behind that error? An anycast address is a
host address of all 0s, meaning the last 64 bits are all off, but by typing in /64 without the
eui-64, I was telling the interface that the unique identifier would be nothing but zero’s, and
that’s not allowed!
Let’s configure the LA router now, and then add OSPFv3:
SF#config t
SF(config)#ipv6 unicast-routing

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591

SF(config)#int s0/0/1
SF(config-if)#ipv6 address 2001:db8:3c4d:13::/64 eui-64
SF(config-if)#int f0/0
SF(config-if)#ipv6 address 2001:db8:3c4d:15::/64 eui-64
SF(config-if)#do show ipv6 route
C
2001:DB8:3C4D:13::/64 [0/0]
via ::, Serial0/0/1
L
2001:DB8:3C4D:13:21A:6CFF:FEA1:1F48/128 [0/0]
via ::, Serial0/0/1
C
2001:DB8:3C4D:15::/64 [0/0]
via ::, FastEthernet0/0
L
2001:DB8:3C4D:15:21A:6CFF:FEA1:1F48/128 [0/0]
via ::, FastEthernet0/0
L
FE80::/10 [0/0]
via ::, Null0
L
FF00::/8 [0/0]
via ::, Null0

This looks good, but I want you to notice that I used the exact same IPv6 subnet addresses
on each side of the links from the Corp router to the SF router as well as from the Corp to the
LA router. Now let’s start adding OSPFv3!

Configuring Routing on Our Internetwork
We’re going to begin with default routing and then deal with OSPFv3. I’ll start at the Corp
router and add simple static routes. Check it out:
Corp(config)#ipv6 route 2001:db8:3c4d:14::/64 2001:DB8:3C4D:12:21A:2FFF:
FEE7:4398 150
Corp(config)#ipv6 route 2001:DB8:3C4D:15::/64 s0/1 150
Corp(config)#do sho ipv6 route static
[output cut]
S
2001:DB8:3C4D:14::/64 [150/0]
via 2001:DB8:3C4D:12:21A:2FFF:FEE7:4398

Okay—I agree that first static route line was pretty long because I used the next-hop
address, but notice that I used the exit interface on the second entry. But it still wasn’t
really all that hard to create the longer static route entry. I just went to the SF router, used
the command show ipv6 int brief, and then copied and pasted the interface address
used for the next hop. You’ll get used to IPv6 addresses (You’ll get used to doing a lot of
copy/paste moves!).

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Okay, now since I put an AD of 150 on the static routes, once I configure OSPF they’ll
be replaced with an OSPF injected route. Let’s go to the SF and LA routers and put a single
entry in each router to get to remote subnet 11.
SF(config)#ipv6 route 2001:db8:3c4d:11::/64 s0/0/0 150

That’s it! I’m going to head over to LA and put a default route on that router now:
LA(config)#ipv6 route ::/0 s0/0/1

Let’s take a peek at the Corp router’s routing table and see if our static routes are in there.
Corp#sh ipv6 route static
[output cut]
S
2001:DB8:3C4D:14::/64 [150/0]
via 2001:DB8:3C4D:12:21A:2FFF:FEE7:4398
S
2001:DB8:3C4D:15::/64 [150/0]
via ::, Serial0/1

Voilà! I can see both of my static routes in the routing table, so IPv6 can now route to
those networks. But we’re not done because we still need to test our network! First I’m
going to go to the SF router and get the IPv6 address of the Fa0/0 interface:
SF#sh ipv6 int brief
FastEthernet0/0
[up/up]
FE80::21A:2FFF:FEE7:4398
2001:DB8:3C4D:14:21A:2FFF:FEE7:4398
FastEthernet0/1
[administratively down/down]
Serial0/0/0
[up/up]
FE80::21A:2FFF:FEE7:4398
2001:DB8:3C4D:12:21A:2FFF:FEE7:4398

Next, I’m going to go back to the Corporate router and ping that remote interface by copying and pasting in the address. No sense doing all that typing when copy/paste works great!
Corp#ping ipv6 2001:DB8:3C4D:14:21A:2FFF:FEE7:4398
Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 2001:DB8:3C4D:14:21A:2FFF:FEE7:4398, timeout is
2 seconds:
!!!!!
Success rate is 100 percent (5/5), round-trip min/avg/max = 0/0/0 ms
Corp#

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593

We can see that static route worked, so next, I’ll go get the IPv6 address of the LA router
and ping that remote interface as well:
LA#sh ipv6 int brief
FastEthernet0/0
[up/up]
FE80::21A:6CFF:FEA1:1F48
2001:DB8:3C4D:15:21A:6CFF:FEA1:1F48
Serial0/0/1
[up/up]
FE80::21A:6CFF:FEA1:1F48
2001:DB8:3C4D:13:21A:6CFF:FEA1:1F48

It’s time to head over to Corp and ping LA:
Corp#ping ipv6 2001:DB8:3C4D:15:21A:6CFF:FEA1:1F48
Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 2001:DB8:3C4D:15:21A:6CFF:FEA1:1F48, timeout is
2 seconds:
!!!!!
Success rate is 100 percent (5/5), round-trip min/avg/max = 4/4/4 ms
Corp#

Static routing really isn’t so bad with IPv6! I’m not saying I’d like to do this in a ginormous
network—no way—I wouldn’t want to opt for doing that with IPv4 either! But you can see
that it can be done. Also, notice how easy it was to ping an IPv6 address. Copy/paste really is
your friend!
Okay, since I created my static and default routes with an AD of 150, I can see that the
OSPF routes have replaced the static ones in the routing table by turning on OSPF. All we
have to do in order to enable OSPF on the internetwork is to individually deal with each
interface we want to run OSPF on.
Here’s the Corp configuration:
Corp(config)#int f0/0
Corp(config-if)#ipv6 ospf 1 area 0
Corp(config-if)#int s0/0
Corp(config-if)#ipv6 ospf 1 area 0
Corp(config-if)#int s0/1
Corp(config-if)#ipv6 ospf 1 area 0

This is actually much easier than it is with IPv4! Let’s configure the other two routers now:
SF(config)#int f0/0
SF(config-if)#ipv6 ospf 1 area 0
SF(config-if)#int s0/0/0
SF(config-if)#ipv6 ospf 1 area 0

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*May 10 23:06:10.432: %OSPFv3-5-ADJCHG: Process 1, Nbr 172.131.1.1
on Serial0/0/0 from LOADING to FULL, Loading Done

Sweet! SF has become adjacent to the Corp router. One interesting output is that the
32-bit address RID is being used in the OSPFv3 adjacent change.
LA#config t
LA(config)#int fa0/0
LA(config-if)#ipv6 ospf 1 area 0
LA(config-if)#int s0/0/1
LA(config-if)#ipv6 ospf 1 area 0
*May 10 23:42:56.865: %OSPFv3-5-ADJCHG: Process 1, Nbr 172.31.1.2
on FastEthernet0/0 from LOADING to FULL, Loading Done
*May 10 23:42:57.197: %OSPFv3-5-ADJCHG: Process 1, Nbr 172.131.1.1
on Serial0/0/1 from LOADING to FULL, Loading Done

Presto—again, our adjacency popped up. This is great! Without even verifying our network, it appears that our internetwork is up and running. But, we still have to verify!
Before we do that, remember that fourth router I used back in Chapter 9, “Open
Shortest Path First (OSPF),” to demonstrate the OSPF configuration and verification? I
want to use it again here. I named that router Boulder, and here is its simple configuration,
because having another router on the backbone area will really make a difference in our
verification commands:
Boulder#config t
Boulder(config)#int f0/0
Boulder(config-if)#ipv6 address autoconfig default
Boulder(config-if)#ipv6 ospf 1 area 0
*Apr 15 00:21:18.986: %OSPFv3-5-ADJCHG: Process 1, Nbr 172.131.1.1 on
FastEthernet0/0 from LOADING to FULL, Loading Done

I couldn’t even remember the IPv4 address that I assigned to the router’s Fa0/0 interface,
but it doesn’t matter because I just configured this router without adding even a single address!
And yet there it is—up and working! Yea IPv6! Since I had the Corp router configured, I just
told the Boulder router to autoconfigure the interface, then added Fa0/0 into OSPF area 0.

Verifying OSPFv3
Because verification is always important, I’ll run through the commands needed to verify
OSPFv3. I’ll start with the show ipv6 route command:
Corp#sh ipv6 route ospf
[output cut]
O
2001:DB8:3C4D:14::/64 [110/65]

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595

via FE80::21A:2FFF:FEE7:4398, Serial0/0
2001:DB8:3C4D:15::/64 [110/65]
via FE80::21A:6CFF:FEA1:1F48, Serial0/1
Corp#
O

Perfect! I see both remote subnets 15 and 16 off the SF and LA routers, and the static
routes are no longer in the routing table because they had a higher AD. Let’s take a look at
what the show ipv6 protocols command reveals:
Corp#show ipv6 protocols
IPv6 Routing Protocol is "connected"
IPv6 Routing Protocol is "static"
IPv6 Routing Protocol is "ospf 1"
Interfaces (Area 0):
Serial0/1
Serial0/0
FastEthernet0/0
Redistribution:
None

This is an interesting command for sure, and it shows us the interfaces running the OSPF
process, but it’s very useful if you have multiple routing protocols buzzing around. A command for checking your RID is also a compelling prospect, so let’s see what doing that reveals:
Corp#sh ipv6 ospf
Routing Process "ospfv3 1" with ID 223.255.255.254
SPF schedule delay 5 secs, Hold time between two SPFs 10 secs
Minimum LSA interval 5 secs. Minimum LSA arrival 1 secs
LSA group pacing timer 240 secs
Interface flood pacing timer 33 msecs
Retransmission pacing timer 66 msecs
Number of external LSA 0. Checksum Sum 0x000000
Number of areas in this router is 1. 1 normal 0 stub 0 nssa
Reference bandwidth unit is 100 mbps
Area BACKBONE(0) (Inactive)
Number of interfaces in this area is 1
SPF algorithm executed 1 times
Number of LSA 3. Checksum Sum 0x019C58
Number of DCbitless LSA 0
Number of indication LSA 0
Number of DoNotAge LSA 0
Flood list length 0 --More--

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The first line shows the process number and the router ID. Did you happen to notice that
it’s the same RID we set for our IPv4 OSPF RID back in Chapter 9? Let’s change the RID
under the OSPF process ID in the global configuration and see what happens:
Corp#config t
Corp(config)#ipv6 router ospf 1
Corp(config-rtr)#router-id 1.1.1.1
Reload or use "clear ip ospf process" command, for this to take effect
Corp(config-rtr)#do clear ip ospf process
Reset ALL OSPF processes? [no]: yes

Even though this is the first time I’ve used global configuration mode to configure
options for OSPF, it’s working just fine. Let’s check our RID now:
Corp(config-router)#do sh ipv6 ospf
Routing Process "ospfv3 1" with ID 1.1.1.1
SPF schedule delay 5 secs, Hold time between two SPFs 10 secs
Minimum LSA interval 5 secs. Minimum LSA arrival 1 secs
LSA group pacing timer 240 secs
[output cut]

Let’s check on the Corp router’s OSPF neighbors with the show ipv6 ospf neighbor
command:
Corp#sh ipv6 ospf neighbor
Neighbor ID
Pri
State
192.168.20.1
1
FULL/ 172.31.1.2
1
FULL/ 10.10.10.2
1
FULL/BDR
Corp#

Dead Time
00:00:33
00:00:33
00:00:39

Interface ID
Interface
7
Serial0/1
6
Serial0/0
4
FastEthernet0/0

I know it is weird to look at the output of an IPv6 command and see IPv4 addresses,
because the listed neighbor ID is clearly the RID of our neighbors. Actually, I’m really glad
the IETF used a 32-bit address for the RID. Did we really need more 128-bit addresses
hanging around our networks to confuse us even more?
And of course, no verification would be complete without the show ipv6 interfaces
command:
Corp#sh ipv6 int
FastEthernet0/0 is up, line protocol is up
IPv6 is enabled, link-local address is FE80::20D:BDFF:FE3B:D80
No Virtual link-local address(es):
Global unicast address(es):
2001:DB8:3C4D:11:20D:BDFF:FE3B:D80, subnet is 2001:DB8:3C4D:11::/64 [EUI]
Joined group address(es):
FF02::1

Configuring Routing on Our Internetwork

FF02::2
FF02::5
FF02::6
FF02::1:FF3B:D80
MTU is 1500 bytes
ICMP error messages limited to one every 100 milliseconds
ICMP redirects are enabled
ICMP unreachables are sent
ND DAD is enabled, number of DAD attempts: 1
ND reachable time is 30000 milliseconds
ND advertised reachable time is 0 milliseconds
ND advertised retransmit interval is 0 milliseconds
ND router advertisements are sent every 200 seconds
ND router advertisements live for 1800 seconds
ND advertised default router preference is Medium
Hosts use stateless autoconfig for addresses.
Serial0/0 is up, line protocol is up
IPv6 is enabled, link-local address is FE80::20D:BDFF:FE3B:D80
No Virtual link-local address(es):
Global unicast address(es):
2001:DB8:3C4D:12:20D:BDFF:FE3B:D80, subnet is 2001:DB8:3C4D:12::/64 [EUI]
Joined group address(es):
[output cut]

This output reveals the interface IPv6 address, and even the subnet address is listed in
there. Now let’s use one of my favorite commands:
Corp#sh ipv6 int brief
FastEthernet0/0
[up/up]
FE80::20D:BDFF:FE3B:D80
2001:DB8:3C4D:11:20D:BDFF:FE3B:D80
Serial0/0
[up/up]
FE80::20D:BDFF:FE3B:D80
2001:DB8:3C4D:12:20D:BDFF:FE3B:D80
FastEthernet0/1
[administratively down/down]
unassigned
Serial0/1
[up/up]
FE80::20D:BDFF:FE3B:D80
2001:DB8:3C4D:13:20D:BDFF:FE3B:D80
Loopback0
[up/up]
unassigned
Corp#

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What a nice output! All our interfaces are up/up and we can see the link-local and
assigned global address.
But we still need to execute our debugging commands, and I’m going to use two of
them: the debug ipv6 ospf packet and debug ipv6 ospf hello. By the way, these are
the same commands I used with IPv4:
Corp#debug ipv6 ospf packet
OSPFv3 packet debugging is on
*Jan 26 14:49:40.738: OSPFv3: rcv. v:3 t:1 l:40 rid:10.10.10.2
aid:0.0.0.0 chk:AFF9 inst:0 from FastEthernet0/0
*Jan 26 14:49:43.982: OSPFv3: rcv. v:3 t:1 l:40 rid:172.31.1.2
aid:0.0.0.0 chk:2E42 inst:0 from Serial0/0
*Jan 26 14:49:44.306: OSPFv3: rcv. v:3 t:1 l:40 rid:192.168.20.1
aid:0.0.0.0 chk:EE4E inst:0 from Serial0/1
*Jan 26 14:49:50.738: OSPFv3: rcv. v:3 t:1 l:40 rid:10.10.10.2
aid:0.0.0.0 chk:AFF9 inst:0 from FastEthernet0/0
*Jan 26 14:49:53.982: OSPFv3: rcv. v:3 t:1 l:40 rid:172.31.1.2
aid:0.0.0.0 chk:2E42 inst:0 from Serial0/0
*Jan 26 14:49:54.306: OSPFv3: rcv. v:3 t:1 l:40 rid:192.168.20.1
aid:0.0.0.0 chk:EE4E inst:0 from Serial0/1
Corp#un all
All possible debugging has been turned off
Corp#debug ipv6 ospf hello
OSPFv3 hello events debugging is on
*Jan 26 14:50:10.738: OSPFv3: Rcv hello from 10.10.10.2 area 0
from FastEthernet0/0 FE80::20D:BDFF:FE3B:C20 interface ID 4
*Jan 26 14:50:10.738: OSPFv3: End of hello processing
*Jan 26 14:50:13.982: OSPFv3: Rcv hello from 172.31.1.2 area 0
from Serial0/0 FE80::21A:2FFF:FEE7:4398 interface ID 6
*Jan 26 14:50:13.982: OSPFv3: End of hello processing
*Jan 26 14:50:14.306: OSPFv3: Rcv hello from 192.168.20.1 area 0
from Serial0/1 FE80::21A:6CFF:FEA1:1F48 interface ID 7
*Jan 26 14:50:14.310: OSPFv3: End of hello processing
*Jan 26 14:50:20.738: OSPFv3: Rcv hello from 10.10.10.2 area 0
from FastEthernet0/0 FE80::20D:BDFF:FE3B:C20 interface ID 4
*Jan 26 14:50:20.738: OSPFv3: End of hello processing
*Jan 26 14:50:23.982: OSPFv3: Rcv hello from 172.31.1.2 area 0
from Serial0/0 FE80::21A:2FFF:FEE7:4398 interface ID 6
*Jan 26 14:50:23.982: OSPFv3: End of hello processing
*Jan 26 14:50:24.310: OSPFv3: Rcv hello from 192.168.20.1 area 0
from Serial0/1 FE80::21A:6CFF:FEA1:1F48 interface ID 7
*Jan 26 14:50:24.310: OSPFv3: End of hello processing

Exam Essentials

599

Holy output! That pretty much gives us the big picture! I hope you found this chapter as
rewarding as I did. The best thing you can do to learn IPv6 is to get some routers and just
go at it. Don’t give up because it’s seriously worth your time!

Summary
This last chapter introduced you to some very key IPv6 structural elements as well as how to
make IPv6 work within a Cisco internetwork. You now know that even when covering and
configuring IPv6 basics, there’s still a great deal to understand—and we just scratched the
surface! But you’re still well equipped with all you need to meet the Cisco exam objectives.
You learned the vital reasons why we need IPv6 and the benefits associated with it. I covered IPv6 addressing and the importance of using the shortened expressions. As I covered
addressing with IPv6, I also showed you the different address types, plus the special addresses
reserved in IPv6.
IPv6 will mostly be deployed automatically, meaning hosts will employ autoconfiguration. I demonstrated how IPv6 utilizes autoconfiguration and how it comes into play when
configuring a Cisco router. You also learned that in IPv6, we can and still should use a
DHCP server to the router to provide options to hosts just as we’ve been doing for years
with IPv4—not necessarily IPv6 addresses, but other mission-critical options like providing
a DNS server address.
From there, I discussed the evolution of some more integral and familiar protocols like
ICMP and OSPF. They’ve been upgraded to work in the IPv6 environment, but these networking workhorses are still vital and relevant to operations, and I detailed how ICMP
works with IPv6, followed by how to configure OSPFv3. I wrapped up this pivotal chapter
by demonstrating key methods to use when verifying that all is running correctly in your
IPv6 network. So take some time and work through all the essential study material, especially the written labs, to ensure that you meet your networking goals!

Exam Essentials
Understand why we need IPv6. Without IPv6, the world would be depleted of IP addresses.
Understand link-local. Link-local is like an IPv4 private IP address, but it can’t be routed
at all, not even in your organization.
Understand unique local. This, like link-local, is like a private IP address in IPv4 and
cannot be routed to the Internet. However, the difference between link-local and unique
local is that unique local can be routed within your organization or company.
Remember IPv6 addressing. IPv6 addressing is not like IPv4 addressing. IPv6 addressing has much more address space, is 128 bits long, and represented in hexadecimal, unlike
IPv4, which is only 32 bits long and represented in decimal.

Visit ccna
.gg/ch14/b
for a
companion
MicroNugget
from CBT
Nuggets.

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Understand and be able to read a EUI-64 address with the 7th bit inverted. Hosts can
use autoconfiguration to obtain an IPv6 address, and one of those ways is through what is
called EUI-64. This takes the unique MAC address of a host and inserts FF:FE in the middle of the address to change a 48-bit MAC address to a 64-bit interface ID. In addition to
inserting the 16-bits into the interface ID, the 7th bit of the first byte is inverted, typically
from a 0 to a 1. Practice this with Written Lab 14.2.

Written Labs

601

Written Labs
The answers to these labs can be found in Appendix A, “Answers to Written Labs.”

Written Lab 14.1
In this section, write the answers to the following IPv6 questions:
1. Which type of packet is addressed and delivered to only a single interface?
2. Which type of address is used just like a regular public routable address in IPv4?
3. Which type of address is not meant to be routed?
4. Which type of address is not meant to be routed to the Internet but is still globally

unique?
5. Which type of address is meant to be delivered to multiple interfaces?
6. Which type of address identifies multiple interfaces, but packets are delivered only to

the first address it finds?
7. Which routing protocol uses multicast address FF02::5?
8. IPv4 had a loopback address of 127.0.0.1. What is the IPv6 loopback address?
9. What does a link-local address always start with?
10. What does a unique local unicast range start with?

Written Lab 14.2
In this section, you will practice inverting the 7th bit of a EUI-64 address. Use the prefix
2001:db8:1:1/64 for each address.
1. Convert the following MAC address into a EUI-64 address: 0b0c:abcd:1234.
2. Convert the following MAC address into a EUI-64 address: 060c:32f1:a4d2.
3. Convert the following MAC address into a EUI-64 address: 10bc:abcd:1234.
4. Convert the following MAC address into a EUI-64 address: 0d01:3a2f:1234.
5. Convert the following MAC address into a EUI-64 address: 0a0c.abac.caba.

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Hands-on Labs
You’ll need at least three routers to complete these labs, five would be better, but if you are
using the LammleSim IOS version, then these lab layouts are preconfigured for you. This
section will have you configure the following labs:
Lab 14.1: Manual and Stateful Autoconfiguration
Lab 14.2: Static and Default Routing
Lab 14.3: OSPFv3
Here is our network:
A

Fa0/0

B

D

Fa0/0

2001:db8:3c4d:1::/64

Fa0/0

C

Fa0/1

Fa0/0

E

Fa0/0

2001:db8:3c4d:2::/64

Hands-on Lab 14.1: Manual and Stateful
Autoconfiguration
In this lab, you will configure the C router with manual IPv6 addresses on the Fa0/0 and
Fa0/1 interfaces and then configure the other routers to automatically assign themselves an
IPv6 address.
1. Log in to the C router and configure IPv6 addresses on each interface based on the sub-

nets (1 and 2) shown in the graphic.
C(config)#ipv6 unicast-routing
C(config)#int fa0/0
C(config-if)#ipv6 address 2001:db8:3c4d:1::1/64
C(config-if)#int fa0/1
C(config-if)#ipv6 address 2001:db8:3c4d:2::1/64

2. Verify the interfaces with the show ipv6 route connected and sho ipv6 int brief

commands.
C(config-if)#do show ipv6 route connected
[output cut]
C
2001:DB8:3C4D:1::/64 [0/0]
via ::, FastEthernet0/0
C
2001:DB8:3C4D:2::/64 [0/0]
via ::, FastEthernet0/0

Hands-on Labs

603

C(config-if)#sh ipv6 int brief
FastEthernet0/0
[up/up]
FE80::20D:BDFF:FE3B:D80
2001:DB8:3C4D:1::1
FastEthernet0/1
[up/up]
FE80::20D:BDFF:FE3B:D81
2001:DB8:3C4D:2::1
Loopback0
[up/up]
Unassigned

3. Go to your other routers and configure the Fa0/0 on each router to autoconfigure an

IPv6 address.
A(config)#ipv6 unicast-routing
A(config)#int f0/0
A(config-if)#ipv6 address autoconfig
A(config-if)#no shut
B(config)#ipv6 unicast-routing
B(config)#int fa0/0
B(config-if)#ipv6 address autoconfig
B(config-if)#no shut
D(config)#ipv6 unicast-routing
D(config)#int fa0/0
D(config-if)#ipv6 address autoconfig
D(config-if)#no shut
E(config)#ipv6 unicast-routing
E(config)#int fa0/0
E(config-if)#ipv6 address autoconfig
E(config-if)#no shut

4. Verify that your routers received an IPv6 address.
A#sh ipv6 int brief
FastEthernet0/0
[up/up]
FE80::20D:BDFF:FE3B:C20
2001:DB8:3C4D:1:20D:BDFF:FE3B:C20

Continue to verify your addresses on all your other routers.

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Hands-on Lab 14.2: Static and Default Routing
Router C is directly connected to both subnets, so no routing of any type needs to be configured. However, all the other routers are connected to only one subnet, so at least one
route needs to be configured on each router.
1. On the A router, configure a static route to the 2001:db8:3c4d:2::/64 subnet.
A(config)#ipv6 route 2001:db8:3c4d:2::/64 fa0/0

2. On the B router, configure a default route.
B(config)#ipv6 route ::/0 fa0/0

3. On the D router, create a static route to the remote subnet.
D(config)#ipv6 route 2001:db8:3c4d:1::/64 fa0/0

4. On the E router, create a static route to the remote subnet.
E(config)#ipv6 route 2001:db8:3c4d:1::/64 fa0/0

5. Verify your configurations with a show running-config and show ipv6 route.
6. Ping from router D to router A. First, you need to get router A’s IPv6 address with a
show ipv6 int brief command. Here is an example:
A#sh ipv6 int brief
FastEthernet0/0
[up/up]
FE80::20D:BDFF:FE3B:C20
2001:DB8:3C4D:1:20D:BDFF:FE3B:C20

7. Now go to router D and ping the IPv6 address from router A:
D#ping ipv6 2001:DB8:3C4D:1:20D:BDFF:FE3B:C20
Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 2001:DB8:3C4D:1:20D:BDFF:FE3B:C20, timeout
is 2 seconds:
!!!!!
Success rate is 100 percent (5/5), round-trip min/avg/max = 0/2/4 ms

Our static and default routing is working. Now let’s add OSPFv3.

Hands-on Labs

605

Hands-on Lab 14.3: OSPFv3
In this lab, you’ll add OSPFv3 to your routers.
1. Before you start configuring OSPF, you need to remove any static and default routing

you have configured on your routers.
A(config)#no
B(config)#no
D(config)#no
E(config)#no

ipv6
ipv6
ipv6
ipv6

route
route
route
route

2001:db8:3c4d:2::/64 fa0/0
::/0 fa0/0
2001:db8:3c4d:1::/64 fa0/0
2001:db8:3c4d:1::/64 fa0/0

2. Go to each router and configure each interface with IPv6 OSPFv3. If you don’t have IPv4

configured on your routers, you’ll need to create a RID at global configuration mode.
A(config)#ipv6 router ospf 1
A(config-rtr)#router-id 1.1.1.1
A(config-rtr)#int f0/0
A(config-if)#ipv6 ospf 1 area 0
B(config)#ipv6 router ospf 1
B(config-rtr)#router-id 2.2.2.2
B(config-rtr)#int f0/0
B(config-if)#ipv6 ospf 1 area 0
C(config)#ipv6 router ospf 1
C(config-rtr)#router-id 3.3.3.3
C(config-rtr)#int f0/0
C(config-if)#ipv6 ospf 1 area 0
C(config-if)#int fa0/1
C(config-if)#ipv6 ospf 1 area 0
D(config)#ipv6 router ospf 1
D(config-rtr)#router-id 4.4.4.4
D(config-rtr)#int f0/0
D(config-if)#ipv6 ospf 1 area 0
E(config)#ipv6 router ospf 1
E(config-rtr)#router-id 5.5.5.5
E(config-rtr)#int f0/0
E(config-if)#ipv6 ospf 1 area 0

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3. From each router, use the following commands to verify your network.
A#sh ipv6 route
A#sh ipv6 route ospf
A#sh ipv6 int fa0/0
A#sh ipv6 neighbor

4. From each router, ping the other routers. First, you need to get the address of each

interface.
A#sh ipv6 int brief
B#sh ipv6 int brief
C#sh ipv6 int brief
D#sh ipv6 int brief
E#sh ipv6 int brief

5. Using the addresses you learned in step 4, ping to the neighbor routers, as in

this example:
A#ping ipv6 2001:DB8:3C4D:1:20D:BDFF:FE3B:C20

Review Questions

607

Review Questions
The following questions are designed to test your understanding of this
chapter’s material. For more information on how to get additional questions,
please see this book’s introduction.

The answers to these questions can be found in Appendix B, “Answers to Chapter
Review Questions.”
1. Which of the following is true when describing a global unicast address?
A. Packets addressed to a unicast address are delivered to a single interface.
B. These are your typical publicly routable addresses, just like a regular publicly

routable address in IPv4.
C. These are like private addresses in IPv4 in that they are not meant to be routed

over the Internet.
D. These addresses are meant for nonrouting purposes, but they are almost globally

unique, so it is unlikely they will have an address overlap.
2. Which of the following is true when describing a unicast address?
A. Packets addressed to a unicast address are delivered to a single interface.
B. These are your typical publicly routable addresses, just like a regular publicly

routable address in IPv4.
C. These are like private addresses in IPv4 in that they are not meant to be routed.
D. These addresses are meant for nonrouting purposes, but they are almost globally

unique, so it is unlikely they will have an address overlap.
3. Which of the following is true when describing a link-local address?
A. Packets addressed to a broadcast address are delivered to a single interface.
B. These are your typical publicly routable addresses, just like a regular publicly

routable address in IPv4.
C. These are like private addresses in IPv4 in that they are not meant to be routed

over the Internet.
D. These addresses are meant for nonrouting purposes, but they are almost globally

unique, so it is unlikely they will have an address overlap.

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4. Which of the following is true when describing a unique local address?
A. Packets addressed to a unique local address are delivered to a single interface.
B. These are your typical publicly routable addresses, just like a regular publicly

routable address in IPv4.
C. These are like private addresses in IPv4 in that they are not meant to be routed.
D. These addresses are not meant for Internet routing purposes, but they are unique,

so it is unlikely they will have an address overlap.
5. Which of the following is true when describing a multicast address?
A. Packets addressed to a multicast address are delivered to a single interface.
B. Packets are delivered to all interfaces identified with the address. This is also called

a one-to-many address.
C. A multicast address identifies multiple interfaces and is delivered to only one

address. This address can also be called one-to-one-of-many.
D. These addresses are meant for nonrouting purposes, but they are almost globally

unique, so it is unlikely they will have an address overlap.
6. Which of the following is true when describing an anycast address?
A. Packets addressed to an anycast address are delivered to a single interface.
B. Packets are delivered to all interfaces identified by the address. This is also called a

one-to-many address.
C. This address identifies multiple interfaces and the anycast packet is only delivered

to one device. This address can also be called one-to-one-of-many.
D. These addresses are meant for nonrouting purposes, but they are almost globally

unique, so it is unlikely they will have an address overlap.
7. You want to ping the loopback address of your IPv6 local host. What will you type?
A. ping 127.0.0.1
B. ping 0.0.0.0
C. ping ::1
D. trace 0.0.::1
8. What two multicast addresses does OSPFv3 use? (Choose two.)
A. FF02::A
B. FF02::9
C. FF02::5
D. FF02::6

Review Questions

609

9. An IPv6 hostname Host A is trying to connect to a web page on a remote server.

Which of the following is true? (Choose two.)
Remote server

Internet
2001:db8:c334:67::/64
Fa0/0
Fa0/0

R1

Gi0/1

Host A
2001:db8:c334:1::/64

A. A RA would be used by R1 to communicate its layer 2 MAC address to Host A.
B. OSPFv2 is used for the routers to share IPv6 routes.
C. IPv6 uses a two-part addressing scheme, similar to the way IPv4 uses a network

and host portion of an IPv4 address.
D. Host A would send the server’s link-local address to the router.
10. A host sends a router solicitation (RS) on the data link. What destination address is

sent with this request?
A. FF02::A
B. FF02::9
C. FF02::2
D. FF02::1
E. FF02::5
11. IPv6 unicast routing is running on the Corp router. Which of the following addresses
would show up with the show ipv6 int brief command?
Corp#sh int f0/0
FastEthernet0/0 is up, line protocol is up
Hardware is AmdFE, address is 000d.bd3b.0d80 (bia 000d.bd3b.0d80)
[output cut]

A. FF02::3c3d:0d:bdff:fe3b:0d80
B. FE80::3c3d:2d:bdff:fe3b:0d80
C. FE80::3c3d:0d:bdff:fe3b:0d80
D. FE80::3c3d:2d:ffbd:3bfe:0d80

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12. A host sends a type of NDP message providing the MAC address that was requested.

Which type of NDP was sent?
A. NA
B. RS
C. RA
D. NS
13. To enable OSPFv3, which of the following would you use?
A. Router(config-if)#ipv6 ospf 10 area 0.0.0.0
B. Router(config-if)#ipv6 router rip 1
C. Router(config)#ipv6 router eigrp 10
D. Router(config-rtr)#no shutdown
E. Router(config-if)#ospf ipv6 10 area 0
14. Which of the following statements about IPv6 addresses are true? (Choose two.)
A. Leading zeros are required.
B. Two colons (::) are used to represent successive hexadecimal fields of zeros.
C. Two colons (::) are used to separate fields.
D. A single interface will have multiple IPv6 addresses of different types.
15. What two statements about IPv4 and IPv6 addresses are true? (Choose two.)
A. An IPv6 address is 32 bits long, represented in hexadecimal.
B. An IPv6 address is 128 bits long, represented in decimal.
C. An IPv4 address is 32 bits long, represented in decimal.
D. An IPv6 address is 128 bits long, represented in hexadecimal.
16. Which of the following descriptions about IPv6 is correct?
A. Addresses are not hierarchical and are assigned at random.
B. Broadcasts have been eliminated and replaced with multicasts.
C. There are 2.7 billion addresses.
D. An interface can only be configured with one IPv6 address.
17. How many bits are in an IPv6 address field?
A. 24
B. 4
C. 3
D. 16
E. 32
F. 128

Review Questions

611

18. Which of the following correctly describe characteristics of IPv6 unicast addressing?

(Choose two.)
A. Global addresses start with 2000::/3.
B. Link-local addresses start with FF00::/10.
C. Link-local addresses start with FE00:/12.
D. There is only one loopback address and it is ::1.
19. Which of the following statements are true of IPv6 address representation? (Choose two.)
A. The first 64 bits represent the dynamically created interface ID.
B. A single interface may be assigned multiple IPv6 addresses of any type.
C. Every IPv6 interface contains at least one loopback address.
D. Leading zeroes in an IPv6 16-bit hexadecimal field are mandatory.
20. Which of the following is true regarding OSPFv3? (Choose three.)
A. Uses a wildcard to define interfaces
B. Uses a network command under global configuration mode
C. Uses a 32-bit router ID
D. Uses link-state advertisements
E. Uses an interface command to enable OSPF on an interface

ICND2

Part

II

Chapter

15

Enhanced Switched
Technologies
The following ICND2 exam topics
are covered in this chapter:
11 LAN Switching Technologies
■■

■■

Identify enhanced switching technologies
■■

RSTP

■■

PVSTP

■■

EtherChannels

Configure and verify PVSTP operation
■■

describe root bridge election

■■

spanning-tree mode

11 Troubleshooting
■■

■■

Troubleshoot and resolve spanning-tree operation issues
■■

root switch

■■

priority

■■

mode is correct

■■

port states

Troubleshoot EtherChannel problems

Long ago, a company called Digital Equipment Corporation
(DEC) created the original version of Spanning Tree Protocol
(STP). The IEEE later created its own version of STP called
802.1d. Cisco has moved toward another industry standard in its newer switches called 802.1w.
We’ll explore both the old and new versions of STP in this chapter, but first, I’ll define some
important STP basics.
Routing protocols like RIP and OSPF have processes for preventing loops from occurring at the Network layer, but if you have redundant physical links between your switches,
these protocols won’t do a thing to stop loops from occurring at the Data Link layer. That’s
exactly why STP was developed—to put an end to loop issues in a layer 2 switched network.
It’s also why we’ll be thoroughly exploring the key features of this vital protocol as well as
how it works within a switched network in this chapter.
After covering STP in detail, we’ll move on to explore EtherChannel.
To find up-to-the-minute updates for this chapter, please see www.lammle

.com/forum or the book’s web page at www.sybex.com.

Spanning Tree Protocol (STP)
Spanning Tree Protocol (STP) achieves its primary objective of preventing network loops on
layer 2 network bridges or switches by monitoring the network to track all links and shut
down the redundant ones. STP uses the spanning-tree algorithm (STA) to first create a topology database and then search out and disable redundant links. With STP running, frames
will be forwarded on only premium, STP-chosen links.
The Spanning Tree Protocol is a great protocol to use in networks like the one shown in
Figure 15.1.
This is a switched network with a redundant topology that includes switching loops.
Without some type of layer 2 mechanism in place to prevent a network loop, this network
is vulnerable to nasty issues like broadcast storms, multiple frame copies, and MAC table
thrashing! Figure 15.2 shows how this network would work with STP working on the
switches.
There a few types of spanning-tree protocols, but I’ll start with the IEEE version 802.1d,
which happens to be the default on all Cisco IOS switches.

Spanning Tree Protocol (STP)

F ig u re 1 5 .1

617

A switched network with switching loops

S1

Loop

S3

F ig u re 1 5 . 2

S2

A switched network with STP

S1

No loop
S3

S2

Spanning-tree Terms
Now, before I get into describing the details of how STP works within a network, it would
be good for you to have these basic ideas and terms down first:
Root bridge The root bridge is the bridge with the lowest and, therefore, the best bridge
ID. The switches within the STP network elect a root bridge, which becomes the focal
point in the network. All other decisions in the network, like which ports on the non root
bridges should be blocked or put in forwarding mode, are made from the perspective of the
root bridge, and once it has been elected, all other bridges must create a single path to it.
The port with the best path to the root bridge is called the root port.

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Enhanced Switched Technologies

Non-root bridges These are all bridges that aren’t the root bridge. Non-root bridges
exchange BPDUs with all the other bridges and update the STP topology database on all
switches. This prevents loops and helps defend against link failures.
BPDU All switches exchange information to use for the subsequent configuration of the
network. Each switch compares the parameters in the Bridge Protocol Data Unit (BPDU)
that it sends to a neighbor with the parameters in the BPDU that it receives from other
neighbors. Inside the BPDU is the bridge ID.
Bridge ID The bridge ID is how STP keeps track of all the switches in the network. It’s
determined by a combination of the bridge priority, which is 32,768 by default on all Cisco
switches, and the base MAC address. The bridge with the lowest bridge ID becomes the
root bridge in the network. Once the root bridge is established, every other switch must
make a single path to it. Most networks benefit by forcing a specific bridge or switch to be
on the Root Bridge by setting its bridge priority lower than the default value.
Port cost Port cost determines the best path when multiple links are used between two
switches. The cost of a link is determined by the bandwidth of a link, and this path cost is
the deciding factor used by every bridge to find the most efficient path to the root bridge.
Path cost A switch may encounter one or more switches on its path to the Root Bridge, and
there may be more than one possible path. All unique paths are analyzed individually, and a
path cost is calculated for each unique path by adding the individual port costs encountered
on the way to the Root Bridge.

Bridge Port Roles
STP uses roles to determine how a port on a switch will act within the spanning-tree
algorithm.
Root port The root port is the link with the lowest path cost to the root bridge. If more
than one link connects to the root bridge, then a port cost is found by checking the bandwidth of each link. The lowest-cost port becomes the root port. When multiple links connect to the same device, the port connected to the lowest port number on the upstream
switch will be the one that’s used. The root bridge can never have a root port designation,
while every other switch in a network must have one and only one root port.
Designated port A designated port is one that’s been determined to have the best (lowest)
cost to get to on a given network segment, compared to other ports on that segment. A designated port will be marked as a forwarding port, and you can have only one forwarding
port per network segment.
Non-designated port A non-designated port is one with a higher cost than the designated
port. These are basically the ones left over after the root ports and designated ports have
been determined. Non-designated ports are put in blocking or discarding mode—they are
not forwarding ports!
Forwarding port
designated port.

A forwarding port forwards frames and will be either a root port or a

Spanning Tree Protocol (STP)

619

Blocked port A blocked port won’t forward frames in order to prevent loops. A blocked
port will still always listen to BPDU frames from neighbor switches, but it will drop any
and all other frames received and will never transmit a frame.
Alternate port This corresponds to the blocking state of 802.1d, and is a term used with
the newer 802.1w (Cisco Rapid Spanning Tree Protocol). An alternative port is located on a
switch connected to a LAN segment with two or more switches connected, and one of the
other switches holds the designated port.
Backup port This corresponds to the blocking state of 802.1d, and is a term now used
with the newer 802.1w. A backup port is connected to a LAN segment where another port
on that switch is acting as the designated port.

Spanning-tree Port States
Okay, so you plug your host into a switch port and the light turns amber and your host doesn’t
get a DHCP address from the server. You wait and wait and finally the light goes green after
almost a full minute—that’s an eternity in today’s networks! This is the STA transitioning
through the different port states verifying that you didn’t just create a loop with the device you
just plugged in. STP would rather time out your new host than allow a loop into the network
because that would effectively bring your network to its knees. Let’s talk about the transition
states; then later in this chapter we’ll talk about how to speed this process up.
The ports on a bridge or switch running IEEE 802.1d STP can transition through five
different states:
Disabled (technically, not a transition state) A port in the administratively disabled state
doesn’t participate in frame forwarding or STP. A port in the disabled state is virtually
nonoperational.
Blocking As I mentioned, a blocked port won’t forward frames; it just listens to BPDUs.
The purpose of the blocking state is to prevent the use of looped paths. All ports are in
blocking state by default when the switch is powered up.
Listening This port listens to BPDUs to make sure no loops occur on the network before
passing data frames. A port in listening state prepares to forward data frames without
populating the MAC address table.
Learning The switch port listens to BPDUs and learns all the paths in the switched network. A port in learning state populates the MAC address table but still doesn’t forward
data frames. Forward delay refers to the time it takes to transition a port from listening to
learning mode, or from learning to forwarding mode, which is set to 15 seconds by default
and can be seen in the show spanning-tree output.
Forwarding This port sends and receives all data frames on the bridged port. If the port is
still a designated or root port at the end of the learning state, it will enter the forwarding state.
Switches populate the MAC address table in learning and forwarding
modes only.

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Switch ports are most often in either the blocking or forwarding state. A forwarding
port is typically the one that’s been determined to have the lowest (best) cost to the root
bridge. But when and if the network experiences a topology change due to a failed link or
because someone has added in a new switch, you’ll see the ports on a switch transitioning
through listening and learning states.
As I said earlier, blocking ports is a strategy for preventing network loops. Once a
switch determines the best path to the root bridge for its root port and any designated
ports, all other redundant ports will be in blocking mode. Blocked ports can still receive
BPDUs—they just don’t send out any frames.
If a switch determines that a blocked port should become the designated or root port
because of a topology change, it will go into listening mode and check all BPDUs it receives
to make sure it won’t create a loop once the port moves into forwarding mode.

Convergence
Convergence occurs when all ports on bridges and switches have transitioned to either forwarding or blocking modes. No data will be forwarded until convergence is complete. Yes—
you read that right: When STP is converging, all host data stops transmitting through the
switches! So if you want to remain on speaking terms with your network’s users, or remain
employed for any length of time, you must make sure that your switched network is physically designed really well so that STP can converge quickly!
Convergence is vital because it ensures that all devices have a coherent database. And
making sure this happens efficiently will definitely require your time and attention. The
original STP (802.1d) takes 50 seconds to go from blocking to forwarding mode by default
and I don’t recommend changing the default STP timers. You can adjust those timers for a
large network, but the better solution is simply to opt out of using 802.1d at all! We’ll get
to the various STP versions in a minute.

Link Costs
Now that you know about the different port roles and states, you need to really understand
all about path cost before we put this all together. Port cost is based on the speed of the link,
and Table 15.1 breaks down the need-to-know path costs for you. Port cost is the cost of a
single link whereas path cost is the sum of the various port costs to the root bridge.
Table 1 5 .1    IEEE STP link costs
Speed

Cost

10 Mb/s

100

100 Mb/s

19

1000 Mb/s

4

10,000 Mb/s

2

Spanning Tree Protocol (STP)

621

These costs will be used in the STP calculations to choose a single root port on each
bridge. You absolutely need to memorize this table, but no worries—I’ll guide you through
lots of examples in this chapter to help you do that quite easily! Now it’s time to take everything we’ve learned so far and put it all together.

Spanning-tree Operations
Let’s start neatly summarizing what you’ve learned so far using the simple three-switch network connected together as shown in Figure 15.3.
F ig u re 1 5 . 3

STP operations
Priority: 32768
0000.0CA7.A603
Root bridge
S1
1 Gb/s

Priority: 32768
000A.41D5.7937

S3

1 Gb/s

1 Gb/s

S2

Priority: 32768
0030.F222.2794

Basically, STP’s job is to find all the links in the network and shut down any redundant
ones, thereby preventing network loops from occurring. It achieves this by first electing a root
bridge that will have all ports forwarding and will also act as a point of reference for all other
devices within the STP domain. In Figure 15.4, S1 has been elected the root bridge based on
bridge ID. Since the priorities are all equal to 32,768, we’ll compare MAC addresses and find
the MAC address of S1 is lower than that of S2 and S3, meaning that S1 has a better bridge ID.
Once all switches agree on the root bridge, they must then determine their one and only
root port—the single path to the root bridge. It’s really important to remember that a bridge
can go through many other bridges to get to the root, so it’s not always the shortest path
that will be chosen. That role will be given to the port that happens to offer the fastest, highest bandwidth. Figure 15.4 shows the root ports for both non-root bridges (the RP signifies a
root port and the F signifies a designated forwarding port).
Looking at the cost of each link, it’s clear why S2 and S3 are using their directly connected
links, because a gigabit link has a cost of 4. For example, if S3 chose the path through S2 as
its root port, we’d have to add up each port cost along the way to the root, which would be
4 + 4 for a total cost of 8.
Every port on the root bridge is a designated, or forwarding, port for a segment, and
after the dust settles on all other non-root bridges, any port connection between switches

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that isn’t either a root port or a designated port will predictably become a non-designated
port. These will again be put into the blocking state to prevent switching loops.
F ig u re 1 5 . 4

STP operations
Priority: 32768
0000.0CA7.A603
Root bridge

1 Gb/s

S1

F

1 Gb/s
Cost 4

Cost 4

RP
Priority: 32768
000A.41D5.7937

F

1 Gb/s
Cost 4

S3

RP
S2

Priority: 32768
0030.F222.2794

Okay—at this point, we have our root bridge with all ports in forwarding state and we’ve
found our root ports for each non-root bridge. Now the only thing left to do is to choose
the one forwarding port on the segment between S2 and S3. Both bridges can’t be forwarding on a segment because that’s exactly how we would end up with loops. So, based on the
bridge ID, the port with the best and lowest would become the only bridge forwarding on
that segment, with the one having the highest, worst bridge ID put into blocking mode.
Figure 15.5 shows the network after STP has converged.
Since S3 had a lower bridge ID (better), S2’s port went into blocking mode. Let’s discuss
the root bridge election process more completely now.
F ig u re 1 5 . 5

STP operations
Priority: 32768
0000.0CA7.A603
Root bridge

1 Gb/s

S3

S1

F

F

1 Gb/s
Cost 4

Cost 4

RP
Priority: 32768
000A.41D5.7937

F

1 Gb/s
Cost 4

RP
S2

Priority: 32768
0030.F222.2794

Types of Spanning-tree Protocols

623

Selecting the Root Bridge
The bridge ID is used to elect the root bridge in the STP domain and to determine the root
port for each of the remaining devices when there’s more than one potential root port available because they have equal-cost paths. This key bridge ID is 8 bytes long and includes both
the priority and the MAC address of the device, as illustrated in Figure 15.6. Remember—the
default priority on all devices running the IEEE STP version is 32,768.
F ig u re 1 5 . 6
Priority: 32768
0000.0cab.3274

STP operations
1 Gb/s

A

B

Bridge priority

MAC address

0-65535

unique

2 bytes

6 bytes

Priority: 32768
0000.0cf6.9370

So, to determine the root bridge, you combine the priority of each bridge with its MAC
address. If two switches or bridges happen to have the same priority value, the MAC address
becomes the tiebreaker for figuring out which one has the lowest and, therefore, best ID.
This means that because the two switches in Figure 15.6 are both using the default priority
of 32,768, the MAC address will be the determining factor instead. And because Switch A’s
MAC address is 0000.0cab.3274 and Switch B’s MAC address is 0000.0cf6.9370, Switch
A wins and will become the root bridge. A really easy way to figure out the lowest MAC
address is to just start reading from the left toward the right until you find a lesser value. For
Switch A, I only needed to get to 0000.0ca before stopping. Switch A wins since switch B is
0000.0cf. Never forget that the lower value is always the better one when it comes to electing a root bridge!
I want to point out that prior to the election of the root bridge, BPDUs are sent every 2 seconds out all active ports on a bridge/switch by default, and they’re received and processed by
all bridges. The root bridge is elected based on this information. You can change the bridge’s
ID by lowering its priority so that it will become a root bridge automatically. Being able to do
that is important in a large switched network because it ensures that the best paths will actually be the ones chosen. Efficiency is always awesome in networking!

Types of Spanning-tree Protocols
There are several varieties of spanning-tree protocols in use today:
IEEE 802.1d The original standard for bridging and STP, which is really slow but requires
very little bridge resources. It’s also referred to as Common Spanning Tree (CST).

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PVST+ The Cisco proprietary enhancement for STP that provides a separate 802.1d spanning-tree instance for each VLAN. Know that this is just as slow as the CST protocol, but
with it, we get to have multiple root bridges. This creates more efficiency of the links in the
network, but it does use more bridge resources than CST does.
IEEE 802.1w Also called Rapid Spanning Tree Protocol (RSTP), this iteration enhanced
the BPDU exchange and paved the way for much faster network convergence, but it still
only allows for one root bridge per network like CST. The bridge resources used with RSTP
are higher than CST’s but less than PVST+.
Rapid PVST+ Cisco’s version of RSTP that also uses PVST+ and provides a separate
instance of 802.1w per VLAN. It gives us really fast convergence times and optimal traffic
flow but predictably requires the most CPU and memory of all.

Common Spanning Tree
If you’re running Common Spanning Tree (CST) in your switched network with redundant
links, there will be an election to choose what STP considers to be the best root bridge for
your network. That switch will also become the root for all VLANs in your network and
all bridges in your network will create a single path to it. You can manually override this
selection and pick whichever bridge you want if it makes sense for your particular network.
Figure 15.7 shows how a typical root bridge would look on your switched network when
running CST.
Notice that switch A is the root bridge for all VLANs even though it’s really not the best
path for some VLANs because all switches must make a single path to it! This is where PerVLAN Spanning Tree+ (PVST+) comes into play. Because it allows for a separate instance
of STP for each VLAN, it frees up the individual selection of the most optimal path.
F ig u re 1 5 . 7

Common STP example

Root bridge for all VLANs
SW-A

SW-B

SW-C

Servers for:
• Sales
• Finance
• Marketing

Servers for:
• Management
• Engineering
• CAD

CAD

Marketing

Engineering

Finance

Management

Sales

Types of Spanning-tree Protocols

625

Per-VLAN Spanning Tree+
PVST+ is a Cisco proprietary extension to 801.2d STP that provides a separate 802.1
spanning-tree instance for each VLAN configured on your switches. All of Cisco proprietary extensions were created to improve convergence times, which is 50 seconds by
default. Cisco IOS switches run 802.1d PVST+ by default, which means you’ll have optimal path selection, but the convergence time will still be slow.
Creating a per-VLAN STP instance for each VLAN is worth the increased CPU and
memory requirements, because it allows for per-VLAN root bridges. This feature allows
the STP tree to be optimized for the traffic of each VLAN by allowing you to configure the
root bridge in the center of each of them. Figure 15.8 shows how PVST+ would look in an
optimized switched network with multiple redundant links.
F ig u re 1 5 . 8

PVST+ provides efficient root bridge selection.
Root bridge for
• Management
• Engineering
• CAD

Root bridge for
• Sales
• Finance
• Marketing
SW-A

SW-B

SW-C

Servers for:
• Sales
• Finance
• Marketing

Servers for:
• Management
• Engineering
• CAD

CAD

Marketing

Engineering

Finance

Management

Sales

This root bridge placement clearly enables faster convergence as well as optimal path
determination. This version’s convergence is really similar to 802.1 CST’s, which has
one instance of STP no matter how many VLANs you have configured on your network.
The difference is that with PVST+, convergence happens on a per-VLAN basis, with each
VLAN running its own instance of STP. Figure 15.8 shows us that we now have a nice, efficient root bridge selection for each VLAN.
To allow for the PVST+ to operate, there’s a field inserted into the BPDU to accommodate the extended system ID so that PVST+ can have a root bridge configured on a per-STP
instance, shown in Figure 15.9. The bridge ID actually becomes smaller—only 4 bits—
which means that we would configure the bridge priority in blocks of 4,096 rather than in
increments of 1 as we did with CST. The extended system ID (VLAN ID) is a 12-bit field,
and we can even see what this field is carrying via show spanning-tree command output,
which I’ll show you soon.

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F ig u re 1 5 . 9

u

Enhanced Switched Technologies

PVST+ unique bridge ID

Priority: 32768
0000.0cab.3274

1 Gb/s

A

Bridge priority
0-65535
4 bits

Sys-id-ext

B

Priority: 32768
0000.0cf6.9370

MAC address

12 bits

unique
6 bytes

But still, isn’t there a way we can do better than a 50-second convergence time? That’s a
really long time in today’s world!

Rapid Spanning Tree Protocol 802.1w
Wouldn’t it be wonderful to have a solid STP configuration running on your switched network, regardless of switch type, and still have all the features we just discussed built in and
enabled on every one of your switches too? Rapid Spanning Tree Protocol (RSTP) serves up
exactly this amazing capacity right to our networking table!
Cisco created proprietary extensions to “fix” all the sinkholes and liabilities the IEEE
802.1d standard threw at us, with the main drawback to them being they require extra
configuration because they’re Cisco proprietary. But RSTP, the new 802.1w standard,
brings us most of the patches needed in one concise solution. Again, efficiency is golden!
RSTP, or IEEE 802.1w, is essentially an evolution of STP that allows for much faster
convergence. But even though it does address all the convergence issues, it still only permits a single STP instance, so it doesn’t help to take the edge off suboptimal traffic flow
issues. And as I mentioned, to support that faster convergence, the CPU usage and memory
demands are slightly higher than CST’s. The good news is that Cisco IOS can run the
Rapid PVST+ protocol—a Cisco enhancement of RSTP that provides a separate 802.1w
spanning­-tree instance for each VLAN configured within the network. But all that power
needs fuel, and although this version addresses both convergence and traffic flow issues,
it also demands the most CPU and memory of all solutions. And it’s also good news that
Cisco’s newest switches don’t have a problem with this protocol running on them.
Keep in mind that Cisco documentation may say STP 802.1d and RSTP
802.1w, but it is referring to the PVST+ enhancement of each version.

Understand that RSTP wasn’t meant to be something completely new and different. The
protocol is more of an evolution than an innovation of the 802.1d standard, which offers
faster convergence whenever a topology change occurs. Backward compatibility was a must
when 802.1w was created.
So, RSTP helps with convergence issues that were the bane of traditional STP. Rapid
PVST+ is based on the 802.1w standard in the same way that PVST+ is based on 802.1d.

Types of Spanning-tree Protocols

627

The operation of Rapid PVST+ is simply a separate instance of 802.1w for each VLAN.
Here’s a list to clarify how this all breaks down:
uu

RSTP speeds the recalculation of the spanning tree when the layer 2 network topology
changes.

uu

It’s an IEEE standard that redefines STP port roles, states, and BPDUs.

uu

RSTP is extremely proactive and very quick, so it doesn’t need the 802.1d delay timers.

uu

RSTP (802.1w) supersedes 802.1d while remaining backward compatible.

uu

Much of the 802.1d terminology and most parameters remain unchanged.

uu

802.1w is capable of reverting to 802.1d to interoperate with traditional switches on a
per-port basis.

And to clear up confusion, there are also five terminology adjustments between 802.1d’s
five port states to 802.1w’s, compared here, respectively:
802.1d State

802.1w State

Disabled

=

Discarding

Blocking

=

Discarding

Listening

=

Discarding

Learning

=

Learning

Forwarding

=

Forwarding

Make note of the fact that RSTP basically just goes from discarding to learning to forwarding, whereas 802.1d requires five states to transition.
The task of determining the root bridge, root ports, and designated ports hasn’t changed
from 802.1d to RSTP, and understanding the cost of each link is still key to making these
decisions well. Let’s take a look at an example of how to determine ports using the revised
IEEE cost specifications in Figure 15.10.
F ig u re 1 5 .1 0

RSTP example 1
0021.1bee.a700
SA
Fa0/1

Fa0/0

Fa0/2
SB

Fa0/3
0021.1c91.0d80

0000.0c39.3127
Gi0/1

SC
Gi0/10

Gi0/9
SD
Gi0/1
0030.F222.2794

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Can you figure out which is the root bridge? How about which port is the root and
which ones are designated? Well, because SC has the lowest MAC address, it becomes the
root bridge, and since all ports on a root bridge are forwarding designated ports, well,
that’s easy, right? Ports Gi0/1 and Gi0/10 become designated forwarding ports on SC.
But which one would be the root port for SA? To figure that out, we must first find the port
cost for the direct link between SA and SC. Even though the root bridge (SC) has a Gigabit
Ethernet port, it’s running at 100 Mbps because SA’s port is a 100-Mbps port, giving it a cost
of 19. If the paths between SA and SC were both Gigabit Ethernet, their costs would only be 4,
but because they’re running 100 Mbps links instead, the cost jumps to a whopping 19!
Can you find SD’s root port? A quick glance at the link between SC and SD tells us that’s
a Gigabit Ethernet link with a cost of 4, so the root port for SD would be its GI0/9 port.
The cost of the link between SB and SD is also 19 because it’s also a Fast Ethernet link,
bringing the full cost from SB to SD to the root (SC) to a total cost of 19 + 4 = 23. If SB
were to go through SA to get to SC, then the cost would be 19 + 19, or 38, so the root port
of SB becomes the Fa0/3 port.
The root port for SA would be the Fa0/0 port since that’s a direct link with a cost of 19.
Going through SB to SD would be 19 + 19 + 4 = 42, so we’ll use that as a backup link for
SA to get to the root just in case we need to.
Now, all we need is a forwarding port on the link between SA and SB. Because SA has
the lowest bridge ID, Fa0/1 on SA wins that role. Also, the Gi0/1 port on SD would become
a designated forwarding port. This is because the SB Fa0/3 port is a designed root port and
you must have a forwarding port on a network segment! This leaves us with the Fa0/2 port
on SB. Since it isn’t a root port or designated forwarding port, it will be placed into blocking mode, which will prevent looks in our network.
Let’s take a look at this example network when it has converged in Figure 15.11.
If this isn’t clear and still seems confusing, just remember to always tackle this process
following these three steps:
1. Find your root bridge by looking at bridge IDs.
2. Determine your root ports by finding the lowest path cost to the root bridge.
3. Find your designated ports by looking at bridge IDs.
F ig u re 1 5 .11

RSTP example 1 answer
0021.1bee.a700

SA
Fa0/1 F

RP

Cost=19

0000.0c39.3127
Root
SC
F Gi0/10

Gi0/1
F

Cost=19

Cost=4
RP Gi0/9

Fa0/2
F

RP

SB
Fa0/3
0021.1c91.0d80

Cost=19

SD
Gi0/1
0030.F222.2794

Types of Spanning-tree Protocols

629

As usual, the best way to nail this down is to practice, so let’s explore another scenario,
shown in Figure 15.12.
F ig u re 1 5 .1 2

RSTP example 2
0021.1bee.a700
Priority: 32768

0000.0c39.3127
Priority: 28672
10 Gb/s

SA

1 Gb/s

SC

1G

/s

b
1G

b/s

SB
0005.dccb.d740
Priority: 32768

1 Gb/s

SD
0012.7f4b.6880
Priority: 32768

So which bridge is our root bridge? Checking priorities first tells us that SC is the root
bridge, which means all ports on SC are designated forwarding ports. Now we need to find
our root ports.
We can quickly see that SA has a 10-gigabit port to SC, so that would be a port cost
of 2, and it would be our root port. SD has a direct Gigabit Ethernet port to SC, so that
would be the root port for SD with a port cost of 4. SB’s best path would also be the
direct Gigabit Ethernet port to SC with a port cost of 4.
Now that we’ve determined our root bridge and found the three root ports we need, we’ve
got to find our designated ports next. Whatever is left over simply goes into the discarding
role. Let’s take a look at Figure 15.13 and see what we have.
F ig u re 1 5 .1 3

RSTP example 2, answer 1
0021.1bee.a700
32768
10 Gb/s

RP

SA

1 Gb/s

/s

b
1G

RP
SB
0005.dccb.d740
32768

0000.0c39.3127
28672
Root
F
SC
F
F

1G

b/s

1 Gb/s
RP
SD
0012.7f4b.6880
32768

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All right, it looks like there are two links to choose between to find one designated port
per segment. Let’s start with the link between SA and SD. Which one has the best bridge ID?
They’re both running the same default priority, so by looking at the MAC address, we can
see that SD has the better bridge ID (lower), so the SA port toward SD will go into a discarding role, or will it? The SD port will go into discarding mode, because the link from SA to
the root has the lowest accumulated path costs to the root bridge, and that is used before the
bridge ID in this circumstance. It makes sense to let the bridge with the fastest path to the
root bridge be a designated forwarding port. Let’s talk about this a little more in depth.
As you know, once your root bridge and root ports have been chosen, you’re left with
finding your designated ports. Anything left over goes into discarding role. But how are the
designated ports chosen? Is it just bridge ID? Here are the rules:
1. To choose the switch that will forward on the segment, we select the switch with the low-

est accumulated path cost to the root bridge. We want the fast path to the root bridge.
2. If there is a tie on the accumulated path cost from both switches to the root bridge,

then we’ll use bridge ID, which was what we used in our previous example (but not
with this latest RSTP example; not with a 10-Gigabit Ethernet link to the root bridge
available!).
3. Port priorities can be set manually if we want a specific port chosen. The default prior-

ity is 32, but we can lower that if needed.
4. If there are two links between switches, and the bridge ID and priority are tied, the port

with the lowest number will be chosen—for example, Fa0/1 would be chosen over Fa0/2.
Let’s take a look at our answer now, but before we do, can you find the forwarding port
between SA and SB? Take a look at Figure 15.14 for the answer.
Again, to get the right answer to this question we’re going to let the switch on the network
segment with the lowest accumulated path cost to the root bridge forward on that segment.
This is definitely SA, meaning the SB port goes into discarding role—not so hard at all!
F ig u re 1 5 .1 4

RSTP example 2, answer 2
0021.1bee.a700
32768
10 Gb/s

RP

SA
F F

1 Gb/s

b/s

1G
Visit ccna
.gg/ch15/a
for a
companion
MicroNugget
from CBT
Nuggets.

RP
SB
0005.dccb.d740
32768

0000.0c39.3127
28672
Root
F
SC
F
F

1G

b/s

1 Gb/s
RP
SD
0012.7f4b.6880
32768

Modifying and Verifying the Bridge ID

631

Modifying and Verifying the Bridge ID
To verify spanning tree on a Cisco switch, just use the command show spanning-tree.
From its output, we can determine our root bridge, priorities, root ports, and designated
and blocking/discarding ports.
Let’s use the same simple three-switch network we used earlier as the base to play
around with the configuration of STP. Figure 15.15 shows the network we’ll work with in
this section.
F ig u re 1 5 .1 5

Our simple three-switch network

S1
1 Gb/s

1 Gb/s

1 Gb/s

S3

S2

Let’s start by taking a look at the output from S1:
S1#sh spanning-tree vlan 1
VLAN0001
Spanning tree enabled protocol ieee
Root ID
Priority
32769
Address
0001.42A7.A603
This bridge is the root
Hello Time 2 sec Max Age 20 sec

Bridge ID

Priority
Address
Hello Time
Aging Time

Interface
---------------Gi1/1
Gi1/2

Role
---Desg
Desg

Forward Delay 15 sec

Sts
--FWD
FWD

32769 (priority 32768 sys-id-ext 1)
0001.42A7.A603 him
2 sec Max Age 20 sec Forward Delay 15 sec
20

Cost
--------4
4

Prio.Nbr
-------128.25
128.26

Type
-------------------------------P2p
P2p

First, we can see that we’re running the IEEE 802.1d STP version by default, and
don’t forget that this is really 802.1d PVST+! Looking at the output, we can see that

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S1 is the root bridge for VLAN 1. When you use this command, the top information is
about the root bridge, and the Bridge ID output refers to the bridge you’re looking at. In
this example, they are one and the same. Notice the sys-id-ext 1 (for VLAN 1). This
is the 12-bit PVST+ field that is placed into the BPDU so it can carry multiple-VLAN
information. You add the priority and sys-id-ext to come up with the true priority for
the VLAN. We can also see from the output that both Gigabit Ethernet interfaces are
designated forwarding ports. You will not see a blocked/discarding port on a root bridge.
Now let’s take a look at S3’s output:
S3#sh spanning-tree
VLAN0001
Spanning tree enabled protocol ieee
Root ID
Priority
32769
Address
0001.42A7.A603
Cost
4
Port
26(GigabitEthernet1/2)
Hello Time 2 sec Max Age 20 sec Forward Delay 15 sec

Bridge ID

Priority
Address
Hello Time
Aging Time

Interface
---------------Gi1/1
Gi1/2

Role
---Desg
Root

Sts
--FWD
FWD

32769 (priority 32768 sys-id-ext 1)
000A.41D5.7937
2 sec Max Age 20 sec Forward Delay 15 sec
20

Cost
--------4
4

Prio.Nbr
-------128.25
128.26

Type
-------------------------------P2p
P2p

Looking at the Root ID, it’s easy to see that S3 isn’t the root bridge, but the output tells
us it’s a cost of 4 to get to the root bridge and also that it’s located out port 26 of the switch
(Gi1/2). This tells us that the root bridge is one Gigabit Ethernet link away, which we already
know is S1, but we can confirm this with the show cdp neighbors command:
Switch#sh cdp nei
Capability Codes: R - Router, T - Trans Bridge, B - Source Route Bridge
S - Switch, H - Host, I - IGMP, r - Repeater, P - Phone
Device ID
Local Intrfce
Holdtme
Capability
Platform
Port ID
S3
Gig 1/1
135
S
2960
Gig 1/1
S1
Gig 1/2
135
S
2960
Gig 1/1

Modifying and Verifying the Bridge ID

633

That’s how simple it is to find your root bridge if you don’t have the nice figure as we
do. Use the show spanning-tree command, find your root port, and then use the show cdp
neighbors command. Let’s see what S2’s output has to tell us now:
S2#sh spanning-tree
VLAN0001
Spanning tree enabled protocol ieee
Root ID
Priority
32769
Address
0001.42A7.A603
Cost
4
Port
26(GigabitEthernet1/2)
Hello Time 2 sec Max Age 20 sec Forward Delay 15 sec

Bridge ID

Priority
Address
Hello Time
Aging Time

Interface
---------------Gi1/1
Gi1/2

Role
---Altn
Root

Sts
--BLK
FWD

32769 (priority 32768 sys-id-ext 1)
0030.F222.2794
2 sec Max Age 20 sec Forward Delay 15 sec
20

Cost
--------4
4

Prio.Nbr
-------128.25
128.26

Type
-------------------------------P2p
P2p

We’re certainly not looking at a root bridge since we’re seeing a blocked port, which is
S2’s connection to S3!
Let’s have some fun by making S2 the root bridge for VLAN 2 and for VLAN 3. Here’s
how easy that is to do:
S2#sh spanning-tree vlan 2
VLAN0002
Spanning tree enabled protocol ieee
Root ID
Priority
32770
Address
0001.42A7.A603
Cost
4
Port
26(GigabitEthernet1/2)
Hello Time 2 sec Max Age 20 sec Forward Delay 15 sec

Bridge ID

Priority
Address
Hello Time
Aging Time

32770 (priority 32768 sys-id-ext 2)
0030.F222.2794
2 sec Max Age 20 sec Forward Delay 15 sec
20

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Interface
---------------Gi1/1
Gi1/2

Role
---Altn
Root

u

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Sts
--BLK
FWD

Cost
--------4
4

Prio.Nbr
-------128.25
128.26

Type
-------------------------------P2p
P2p

We can see that the root bridge cost is 4, meaning that the root bridge is one-gigabit
link away. One more key factor I want to talk about before making S2 the root bridge for
VLANs 2 and 3, is the sys-id-ext, which shows up as 2 in this output because this output
is for VLAN 2. This sys-id-ext is added to the bridge priority, which in this case in 32768
+ 2, which makes the priority 32770. Okay, now that you understand what that output is
telling us, let’s make S2 the root bridge:
S2(config)#spanning-tree vlan 2 ?
priority Set the bridge priority for the spanning tree
root
Configure switch as root

S2(config)#spanning-tree vlan 2 priority ?
<0-61440> bridge priority in increments of 4096
S2(config)#spanning-tree vlan 2 priority 16384

You can set the priority to any value from 0 through 61440 in increments of 4096. Setting
it to zero (0) means that the switch will always be a root as long as it has a lower MAC
address than another switch that also has its bridge ID set to 0. If you want to set a switch
to be the root bridge for every VLAN in your network, then you have to change the priority
for each VLAN, with 0 being the lowest priority you can use. But trust me—it’s never a good
idea to set all switches to a priority of 0!
Furthermore, you don’t actually need to change priorities because there is yet another
way to configure the root bridge. Take a look:
S2(config)#spanning-tree vlan 3 root ?
primary
Configure this switch as primary root for this spanning tree
secondary Configure switch as secondary root
S2(config)#spanning-tree vlan 3 root primary

Notice that you can set a bridge to either primary or secondary—very cool! Let’s check
to see if S2 is actually the root bridge for VLANs 2 and 3 now:
S2#sh spanning-tree vlan 2
VLAN0002
Spanning tree enabled protocol ieee
Root ID
Priority
16386
Address
0030.F222.2794
This bridge is the root
Hello Time 2 sec Max Age 20 sec

Forward Delay 15 sec

Modifying and Verifying the Bridge ID

Bridge ID

Priority
Address
Hello Time
Aging Time

Interface
---------------Gi1/1
Gi1/2

Role
---Desg
Desg

635

Sts
--FWD
FWD

16386 (priority 16384 sys-id-ext 2)
0030.F222.2794
2 sec Max Age 20 sec Forward Delay 15 sec
20

Cost
--------4
4

Prio.Nbr
-------128.25
128.26

Type
-------------------------------P2p
P2p

Nice—S2 is the root bridge for VLAN 2, with a priority of 16386 (16384 + 2). Let’s take
a look to see the root bridge for VLAN 3. I’ll use a different command for that this time.
Check it out:
S2#sh spanning-tree summary
Switch is in pvst mode
Root bridge for: VLAN0002 VLAN0003
Extended system ID
is enabled
Portfast Default
is disabled
PortFast BPDU Guard Default is disabled
Portfast BPDU Filter Default is disabled
Loopguard Default
is disabled
EtherChannel misconfig guard is disabled
UplinkFast
is disabled
BackboneFast
is disabled
Configured Pathcost method used is short

Name
Blocking Listening Learning Forwarding STP Active
---------------------- -------- --------- -------- ---------- ---------VLAN0001
1
0
0
1
2
VLAN0002
0
0
0
2
2
VLAN0003
0
0
0
2
2

---------------------- -------- --------- -------- ---------- ---------3 vlans
1
0
0
5
6

The preceding output tells us that S2 is the root for the two VLANs, but we can see
we have a blocked port for VLAN 1 on S2, so it’s not the root bridge for VLAN 1. This is
because there’s another bridge with a better bridge ID for VLAN 1 than S2’s.
One last burning question: How do you enable RSTP on a Cisco switch? Well, doing
that is actually the easiest part of this chapter! Take a look:
S2(config)#spanning-tree mode rapid-pvst

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Is that really all there is to it? Yes, because it’s a global command, not per VLAN. Let’s
verify we’re running RSTP now:
S2#sh spanning-tree
VLAN0001
Spanning tree enabled protocol rstp
Root ID
Priority
32769
Address
0001.42A7.A603
Cost
4
Port
26(GigabitEthernet1/2)
Hello Time 2 sec Max Age 20 sec Forward Delay 15 sec
[output cut
S2#sh spanning-tree summary
Switch is in rapid-pvst mode
Root bridge for: VLAN0002 VLAN0003

Looks like we’re set! We’re running RSTP, S1 is our root bridge for VLAN 1, and S2 is the
root bridge for VLANs 2 and 3. I know this doesn’t seem hard, and it really isn’t, but you still
need to practice what we’ve covered so far in this chapter to really get your skills solid!

Spanning-tree Failure Consequences
Clearly, there will be consequences when a routing protocol fails on a single router, but
mainly, you’ll just lose connectivity to the networks directly connected to that router and it
usually does not affect the rest of your network. This definitely makes it easier to troubleshoot and fix the issue!
There are two failure types with STP. One of them causes the same type of issue I
mentioned with a routing protocol, when certain ports have been placed in a blocking
state they should be forwarding on a network segment instead. This situation makes the
network segment unusable, but the rest of the network will still be working. But what
happens when blocked ports are placed into forwarding state when they should be blocking? Let’s work through this second failure issue now, using the same layout we used in
the last section. Let’s start with Figure 15.16 and then find out what happens when STP
fails. Squeamish readers be warned—this isn’t pretty!
Looking at Figure 15.16, what do you think will happen if SD transitions its blocked port
to the forwarding state? Clearly, the consequences to the entire network will be pretty devastating! Frames that already had a destination address recorded in the MAC address table
of the switches are forwarded to the port they’re associated with; however, any broadcast,
multicast, and unicasts not in the CAM are now in an endless loop. Figure 15.17 shows us
the carnage—when you see all the lights on each port blinking super-fast amber/green, this
means serious errors are occurring, and lots of them!

Spanning-tree Failure Consequences

F ig u re 1 5 .1 6

STP stopping loops
0021.1bee.a700
32768

1 Gb/s

0000.0c39.3127
28672
Root
F
SC
F
F

10 Gb/s

RP

SA
F F

1G

/s

b
1G

b/s

1 Gb/s
RP

RP
SB
0005.dccb.d740
32768

F ig u re 1 5 .17

637

SD
0012.7f4b.6880
32768

STP failure

0021.1bee.a700
32768
10 Gb/s

RP

SA

1 Gb/s

b/s

1G

RP
SB
0005.dccb.d740
32768

0000.0c39.3127
28672
Root
F
SC
F

1G

b/s

1 Gb/s
RP
SD
0012.7f4b.6880
32768

As frames begin building up on the network, the bandwidth starts getting saturated.
The CPU percentage goes way up on the switches until they’ll just give up and stop working
completely, and all this within a few seconds!
Here is a list of the problems that will occur in a failed STP network that you must be
aware of and you must be able to find in your production network—and of course, you
must know them to meet the exam objectives:
uu

The load on all links begins increasing and more and more frames enter the loop. Remember, this loop affects all the other links in the network because these frames are always
flooded out all ports. This scenario is a little less dire if the loop occurs within a single
VLAN. In that case, the snag will be isolated to ports only in that VLAN membership,
plus all trunk links that carry information for that VLAN.

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If you have more than one loop, traffic will increase on the switches because all the
circling frames actually get duplicated. Switches basically receive a frame, make a copy
of it, and send it out all ports. And they do this over and over and over again with the
same frame, as well as for any new ones!
The MAC address table is now completely unstable. It no longer knows where any
source MAC address hosts are actually located because the same source address comes
in via multiple ports on the switch.
With the overwhelmingly high load on the links and the CPUs, now possibly at 100%
or close to that, the devices become unresponsive, making it impossible to troubleshoot—it’s a terrible thing!

At this point your only option is to systematically remove every redundant link between
switches until you can find the source of the problem. And don’t freak because, eventually,
your ravaged network will calm down and come back to life after STP converges. Your
fried switches will regain consciousness, but the network will need some serious therapy, so
you’re not out of the woods yet!
Now is when you start troubleshooting to find out what caused the disaster in the first
place. A good strategy is to place the redundant links back into your network one at a time
and wait to see when a problem begins to occur. You could have a failing switch port, or
even a dead switch. Once you’ve replaced all your redundant links, you need to carefully
monitor the network and have a back-out plan to quickly isolate the problem if it reoccurs.
You don’t want to go through this again!
You’re probably wondering how to prevent these STP problems from ever darkening
your doorstep in the first place. Well, just hang on, because after the next section, I’ll
tell you all about EtherChannel, which can stop ports from being placed in the blocked/
discarding state on redundant links to save the day! But before we add more links to our
switches and then bundle them, let’s talk about PortFast.

PortFast and BPDU Guard
If you have a server or other devices connected into your switch that you’re totally sure
won’t create a switching loop if STP is disabled, you can use a Cisco proprietary extension
to the 802.1d standard called PortFast on these ports. With this tool, the port won’t spend
the usual 50 seconds to come up into forwarding mode while STP is converging, which is
what makes it so cool.
Since ports will transition from blocking to forwarding state immediately, PortFast can
prevent our hosts from being potentially unable to receive a DHCP address due to STP’s
slow convergence. If the host’s DHCP request times out, or if every time you plug a host
in you’re just tired of looking at the switch port being amber for almost a minute before it
transitions to forwarding state and turns green, PortFast can really help you out!
Figure 15.18 illustrates a network with three switches, each with a trunk to each of the
others and a host and server off the S1 switch.

PortFast and BPDU Guard

F ig u re 1 5 .1 8

639

PortFast

Gi0/1
Access

S1

Trunk
S3

Gi0/2
Access
Trunk

Trunk

S2

We can use PortFast on the ports on S1 to help them transition to the STP forwarding
state immediately upon connecting to the switch.
Here are the commands, first from global config mode—they’re pretty simple:
S1(config)#spanning-tree portfast ?
bpdufilter Enable portfast bdpu filter on this switch
bpduguard
Enable portfast bpdu guard on this switch
default
Enable portfast by default on all access ports

If you were to type spanning-tree portfast default, you would enable all nontrunking ports with PortFast. From interface mode, you can be more specific, which is the better
way to go:
S1(config-if)#spanning-tree portfast ?
disable Disable portfast for this interface
trunk
Enable portfast on the interface even in trunk mode


From interface mode you can actually configure PortFast on a trunk port, but you would
do that only if the port connects to a server or router, not to another switch, so we won’t
use that here. So let’s take a look at the message I get when I turn on PortFast on an interface Gi0/1:
S1#config t
S1#config)#int range gi0/1 - 2
S1(config-if)#spanning-tree portfast
%Warning: portfast should only be enabled on ports connected to a single
host. Connecting hubs, concentrators, switches, bridges, etc... to this
interface when portfast is enabled, can cause temporary bridging loops.
Use with CAUTION

%Portfast has been configured on GigabitEthernet0/1 but will only
have effect when the interface is in a non-trunking mode.
Switch(config-if)#

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PortFast is enabled on port Gi0/1 and Gi0/2, but notice that you get a pretty long message that’s essentially telling you to be careful. This is because when using PortFast, you
definitely don’t want to create a network loop by plugging another switch or hub into a
port that’s also configured with PortFast! Why? Because if you let this happen, even though
the network may still sort of work, data will pass super slowly, and worse, it could take you
a really long time to find the source of the problem, making you very unpopular. So proceed with caution!
At this juncture, you would be happy to know that there are some safeguard commands
to have handy when using PortFast just in case someone causes a loop in a port that’s configured with PortFast enabled. Let’s talk a really key safeguard command now.

BPDU Guard
If you turn on PortFast for a switch port, it’s a really good idea to turn on BPDU Guard
as well. In fact, it’s such a great idea, I personally feel that it should be enabled by default
whenever a port is configured with PortFast!
This is because if a switch port that has PortFast enabled receives a BPDU on that port,
it will place the port into error disabled (shutdown) state, effectively preventing anyone
from accidentally connecting another switch or hub port into a switch port configured with
PortFast. Basically, you’re preventing (guarding) your network from being severely crippled
or even brought down. So let’s configure our S1 interface, which is already configured with
PortFast, with BPDU Guard now—it’s easy!
Here’s how to set it globally:
S1(config)# spanning-tree portfast bpduguard default

And specifically on an interface:
Visit ccna
.gg/ch15/b
for a
companion
MicroNugget
from CBT
Nuggets.

S1(config-if)#spanning-tree bpduguard enable

It’s important to know that you would only configure this command on your access
layer switches—switches where users are directly connected.

Hedging My Bets Created Bad Switch Ports During the Super Bowl
A junior admin called me frantically telling me all switch ports have just gone bad on the
core switch, which was located at the data center where I was lead consultant for a data
center upgrade. Now these things happen, but keep in mind that I just happened to be at
a Super Bowl party having a great time watching my favorite team play in the “Big One”
when I received this call! So I took a deep breath to refocus. I needed to find out some key
information to determine just how bad the situation really was, and my client was in as
big of a hurry as I was to get to a solution!

PortFast and BPDU Guard

First I asked the junior admin exactly what he did. Of course, he said, “Nothing, I swear!”
I figured that’s what he’d say, so I pressed him for more info and finally asked for stats on
the switch. The admin told me that all the ports on the 10/100/1000 line card went amber
at the same time—finally some information I could use! I confirmed that, as suspected,
these ports trunked to uplink distribution switches. Okay, wow—this was not good!
At this point, though, I found it hard to believe that all 24 ports would suddenly go bad,
but it’s possible, so I asked if he had a spare card to try. He told me that he had already
put in the new card but the same thing was still happening. Well, okay—it’s not the card,
or the ports, but maybe something happened with the other switches. I knew there were
a lot of switches involved, so someone must have screwed something up to make this
catastrophe happen! Or, maybe the fiber distribution closet went down somehow? If so,
how? Was there a fire in the closet or something? Some serious internal shenanigans
would be the only answer if that were the cause!
So remaining ever-patient (because, to quote Dr. House, “Patients lie”), I again had to ask
the admin exactly what he did, and sure enough, he finally admitted that he tried to plug his
personal laptop into the core switch so he could watch the Super Bowl, and quickly added,
“…but that’s it, I didn’t do anything else!” I’ll skip over the fact that this guy was about to
have the ugliest Monday ever, but something still didn’t make sense, and here’s why.
Knowing that the ports on that card would all connect to distribution switches, I configured the ports with PortFast so they wouldn’t have to transition through the STP process.
And because I wanted to make sure no one plugged a switch into any of those ports, I
enabled BPDU Guard on the entire line card.
But a host would not bring down those ports, so I asked him if he had plugged in the laptop directly or used something in between. He admitted that he had indeed used another
switch because, turns out, there were lots of people from the office who wanted to plug
into the core switch and watch the game too. Was he kidding me? The security policy
wouldn’t allow connecting from their offices, so wouldn’t you think they’d consider the
core even more off-limits? Some people!
But wait… This doesn’t explain all ports turning amber, because only the one he plugged
into should be doing that. It took me a second, but I figured out what he did and finally
got him to confess. When he plugged the switch in, the port turned amber so he thought
it went bad. So what do think he did? Well, if at first you don’t succeed, try, try again, and
that’s just what he did—he actually kept trying ports—all 24 of them to be exact! Now
that’s what I call determined!
Sad to say, I got back to the party in time just to watch my team lose in the last few minutes! A dark day, indeed!

641

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EtherChannel
Know that almost all Ethernet networks today will typically have multiple links between
switches because this kind of design provides redundancy and resiliency. On a physical
design that includes multiple links between switches, STP will do its job and put a port
or ports into blocking mode. In addition to that, routing protocols like OSPF and EIGRP
could see all these redundant links as individual ones, depending on the configuration,
which can mean an increase in routing overhead.
We can gain the benefits from multiple links between switches by using port channeling. EtherChannel is a port channel technology that was originally developed by Cisco as
a switch-to-switch technique for grouping several Fast Ethernet or Gigabit Ethernet ports
into one logical channel.
Also important to note is that once your port channel (EtherXhannel) is up and working, layer 2 STP and layer 3 routing protocols will treat those bundled links as a single one,
which would stop STP from performing blocking. An additional nice result is that because
the routing protocols now only see this as a single link, a single adjacency across the link
can be formed—elegant!
Figure 15.19 shows how a network would look if we had four connections betweenswitches, before and after configuring port channels.
F ig u re 1 5 .1 9

Before and after port channels

Okay—now as usual, there’s the Cisco version and the IEEE version of port channel negotiation protocols to choose from—take your pick. Cisco’s version is called Port Aggregation
Protocol (PAgP), and the IEEE 802.3ad standard is called Link Aggregation Control Protocol
(LACP). Both versions work equally well, but the way you configure each is slightly different.
Keep in mind that both PAgP and LACP are negotiation protocols and that EtherChannel can
actually be statically configured without PAgP or LACP. Still, it’s better to use one of these
protocols to help with compatibility issues as well as to manage link additions and failures
between two switches.
Cisco EtherChannel allows us to bundle up to 8 ports active between switches. The links
must have the same speed, duplex setting, and VLAN configuration—in other words you
can’t mix interface types and configurations into the same bundle.

EtherChannel

643

There are a few differences in configuring PAgP and LACP, but first, let’s go over some
terms so you don’t get confused:
Port channeling Refers to combining two-to-eight Fast Ethernet or two-Gigabit Ethernet
ports together between two switches into one aggregated logical link to achieve more bandwidth and resiliency.
EtherChannel

Cisco’s proprietary term for port channeling.

PAgP This is a Cisco proprietary port channel negotiation protocol that aids in the automatic creation for EtherChannel links. All links in the bundle must match the same
parameters (speed, duplex, VLAN info), and when PAgP identifies matched links, it
groups the links into an EtherChannel. This is then added to STP as a single bridge port.
At this point, PAgP’s job is to send packets every 30 seconds to manage the link for consistency, any link additions, and failures.
LACP (802.3ad) This has the exact same purpose as PAgP, but is nonproprietary so it can
work between multi-vendor networks.
Channel-group This is a command on Ethernet interfaces used to add the specified interface to a single EtherChannel. The number following this command is the port channel ID.
Interface port-channel Here’s a command that creates the bundled interface. Ports can
be added to this interface with the channel-group command. Keep in mind that the interface number must match the group number.

Okay, now let’s see if you can make some sense out of all these terms by actually configuring something!

Configuring and Verifying Port Channels
Let’s use Figure 15.20 for our simple example of how to configure port channels.
F ig u re 1 5 . 2 0

EtherChannel example
Gi0/1
S1

Gi0/2

Gi0/13
Gi0/14

S2

You can enable your channel-group for each channel by setting the channel mode for
each interface to either active or passive if using LACP. When a port is configured in
passive mode, it will respond to the LACP packets it receives, but it won’t initiate an
LACP negotiation. When a port is configured for active mode, the port initiates negotiations with other ports by sending LACP packets.
Let me show you a simple example of configuring port channels and then verifying
them. First I’ll go to global configuration mode and create a port channel interface, and
then I’ll add this port channel to the physical interfaces.

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Remember, all parameters and configurations of the ports must be the same, so I’ll start
by trunking the interfaces before I configure EtherChannel, like this:
S1(config)#int range g0/1 - 2
S1(config-if-range)#switchport trunk encapsulation dot1q
S1(config-if-range)#switchport mode trunk

All ports in your bundles must be configured the same, so I’ll configure both sides with
the same trunking configuration. Now I can assign these ports to a bundle:
S1(config-if-range)#channel-group 1 mode ?
active
Enable LACP unconditionally
auto
Enable PAgP only if a PAgP device is detected
desirable Enable PAgP unconditionally
on
Enable Etherchannel only
passive
Enable LACP only if a LACP device is detected
S1(config-if-range)#channel-group 1 mode active
S1(config-if-range)#exit

To configure the IEEE nonproprietary LACP, I’ll use the active or passive command; if
I wanted to use Cisco’s PAgP, I’d use the auto or desirable command. You can’t mix and
match these on either end of the bundle, and really, it doesn’t matter which one you use in a
pure Cisco environment, as long as you configure them the same on both ends (setting the
mode to on would be statically configuring your EtherChannel bundle). At this point in the
configuration, I’d have to set the mode to active on the S2 interfaces if I wanted the bundle
to come up with LACP because again, all parameters must be the same on both ends of
the link. Let’s create our port channel interface now with the interface port-channel
command:
S1(config)#int port-channel 1
S1(config-if)#switchport trunk encapsulation dot1q
S1(config-if)#switchport mode trunk
S1(config-if)#switchport trunk allowed vlan 1,2,3

Notice that I set the same trunking method under the port channel interface as I did the
physical interfaces, as well as VLAN information too.
Time to configure the interfaces, channel groups, and port channel interface on the S2
switch:
S2(config)#int range g0/13 - 14
S2(config-if-range)#switchport trunk encapsulation dot1q
S2(config-if-range)#switchport mode trunk
S2(config-if-range)#channel-group 1 mode active
S2(config-if-range)#exit
S2(config)#int port-channel 1
S2(config-if)#switchport trunk encapsulation dot1q

EtherChannel

645

S2(config-if)#switchport mode trunk
S2(config-if)#switchport trunk allowed vlan 1,2,3

On each switch, I configured the ports I wanted to bundle with the same configuration,
then created the port channel. After that, I added the ports into the port channel with the
channel-group command.
Let’s verify our EtherChannel with a few commands. We’ll start with the show
etherchannel port-channel command to see information about a specific port channel
interface:
S2#sh etherchannel port-channel
Channel-group listing:
----------------------

Group: 1
---------Port-channels in the group:
---------------------------

Port-channel: Po1
------------

(Primary Aggregator)

Age of the Port-channel
= 00d:00h:46m:49s
Logical slot/port
= 2/1
Number of ports = 2
GC
= 0x00000000
HotStandBy port = null
Port state
= Port-channel
Protocol
=
LACP
Port Security
= Disabled

Ports in the Port-channel:

Index
Load
Port
EC state
No of bits
------+------+------+------------------+----------0
00
Gig0/2
Active
0
0
00
Gig0/1
Active
0
Time since last port bundled:
00d:00h:46m:47s
Gig0/1
S2#

Notice that we have one group and that we’re running the IEEE LACP version of port
channeling. We’re in Active mode, and that Port-channel: Po1 interface has two physical

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interfaces. The heading Load is not the load over the interfaces, it’s a hexadecimal value
that decides which interface will be chosen to specify the flow of traffic.
The show etherchannel summary command displays one line of information per port
channel:
S2#sh etherchannel summary
Flags: D - down
P - in port-channel
I - stand-alone s - suspended
H - Hot-standby (LACP only)
R - Layer3
S - Layer2
U - in use
f - failed to allocate aggregator
u - unsuitable for bundling
w - waiting to be aggregated
d - default port

Number of channel-groups in use: 1
Number of aggregators:
1

Group Port-channel Protocol
Ports
------+-------------+-----------+----------------------------------------------

1

Po1(SU)

LACP

Gig0/1(P) Gig0/2(P)

This command shows that we have one group, that we’re running LACP, and Gig0/1
and Gig0/2 or (P), which means these ports are in port-channel mode. This command
isn’t really all that helpful unless you have multiple channel groups, but it does tell us our
group is working well!

Summary
This chapter was all about switching technologies, with a particular focus on the Spanning
Tree Protocol (STP) and its evolution to newer versions like RSTP and then Cisco’s PVST+.
You learned about the problems that can occur if you have multiple links between
bridges (switches) and the solutions attained with STP.
I also talked about and demonstrated issues that can occur if you have multiple links
between bridges (switches), plus how to solve these problems by using the Spanning Tree
Protocol (STP).

Exam Essentials

647

I covered a detailed configuration of Cisco’s Catalyst switches, including verifying the
configuration, setting the Cisco STP extensions, and changing the root bridge by setting a
bridge priority.
Finally, we discussed, configured, and verified the EtherChannel technology that helps
us bundle multiple links between switches.

Exam Essentials
Understand the main purpose of the Spanning Tree Protocol in a switched LAN. The main
purpose of STP is to prevent switching loops in a network with redundant switched paths.
Remember the states of STP. The purpose of the blocking state is to prevent the use of
looped paths. A port in listening state prepares to forward data frames without populating the MAC address table. A port in learning state populates the MAC address table but
doesn’t forward data frames. A port in forwarding state sends and receives all data frames
on the bridged port. Also, a port in the disabled state is virtually nonoperational.
Remember the command show spanning-tree. You must be familiar with the command
show spanning-tree and how to determine the root bridge of each VLAN. Also, you can
use the show spanning-tree summary command to help you get a quick glimpse of your
STP network and root bridges.
Understand what PortFast and BPDU Guard provides. PortFast allows a port to transition to the forwarding state immediately upon a connection. Because you don’t want other
switches connecting to this port, BPDU Guard will shut down a PortFast port if is receives
a BPDU.
Understand what EtherChannel is and how to configure it. EtherChannel allows you to
bundle links to get more bandwidth, instead of allowing STP to shut down redundant ports.
You can configure Cisco’s PAgP or the IEEE version, LACP, by creating a port channel interface and assigning the port channel group number to the interfaces you are bundling.

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Written Lab 1
The answers to this lab can be found in Appendix A, “Answers to Written Labs.”
Write the answers to the following questions:
1. Which of the following is Cisco proprietary: LACP or PAgP?
2. What command will show you the STP root bridge for a VLAN?
3. What standard is RSTP PVST+ based on?
4. Which protocol is used in a layer 2 network to maintain a loop-free network?
5. Which proprietary Cisco STP extension would put a switch port into error-mode disabled

mode if a BPDU is received on this port?
6. You want to configure a switch port to not transition through the STP port states but to

go immediately to forwarding mode. What command will you use on a per-port basis?
7. What command will you use to see information about a specific port channel interface?
8. What command can you use to set a switch so that it will be the root bridge for VLAN 3

over any other switch?
9. You need to find the VLANs for which your switch is the root bridge. What two

commands can you use?
10. What are the two modes you can set with LACP?

Hands-on Labs
In this section, you will use configure and verify STP, as well as configure PortFast and
BPDU Guard, and finally bundle links together with EtherChannel.
Note that the labs in this chapter were written to be used with real equipment using
2960 switches, however, you can use the free LammleSim IOS version simulator or Cisco’s
Packet Tracer to run through these labs.
The labs in this chapter are as follows:
Lab 1.1: Verifying STP and Finding Your Root Bridge
Lab 1.2: Configuring and Verifying Your Root Bridge
Lab 1.3: Configuring PortFast and BPDU Guard
Lab 1.4: Configuring and Verifying EtherChannel

Hands-on Labs

649

We’ll use the following illustration for all four labs:
S1
100 Mbps

100 Mbps
1 Gb/s

S3
Fa0/2

S2
Fa0/2

Hands-on Lab 1.1: Verifying STP and Finding Your
Root Bridge
This lab will assume that you have added VLANs 2 and 3 to each of your switches and all
of your links are trunked.
1. From one of your switches, use the show spanning-tree vlan 2 command. Verify

the output.
S3#sh spanning-tree vlan 2
VLAN0002
Spanning tree enabled protocol ieee
Root ID
Priority
32770
Address
0001.C9A5.8748
Cost
19
Port
1(FastEthernet0/1)
Hello Time 2 sec Max Age 20 sec

Bridge ID

Priority
Address
Hello Time
Aging Time

Interface
---------------Fa0/1
Fa0/2

Role
---Root
Desg

Forward Delay 15 sec

Sts
--FWD
FWD

32770 (priority 32768 sys-id-ext 2)
0004.9A04.ED97
2 sec Max Age 20 sec Forward Delay 15 sec
20

Cost
--------19
19

Prio.Nbr
-------128.1
128.2

Type
-------------------------------P2p
P2p

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Gi1/2

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Enhanced Switched Technologies

Altn BLK 4
Altn BLK 4

128.25
128.26

P2p
P2p

Notice that S3 is not the root bridge, so to find your root bridge, just follow the root
port and see what bridge is connected to that port. Port Fa0/1 is the root port with a
cost of 19, which means the switch that is off the Fa0/1 port is the root port connecting
to the root bridge because it is a cost of 19, meaning one Fast Ethernet link away.
2. Find the bridge that is off of Fa0/1, which will be our root.
S3#sh cdp neighbors
Capability Codes: R - Router, T - Trans Bridge, B - Source Route Bridge
S - Switch, H - Host, I - IGMP, r - Repeater, P - Phone
Device ID
Local Intrfce
Holdtme
Capability
Platform
Port ID
S1
Fas 0/1
158
S
2960
Fas 0/1
S2
Gig 1/1
151
S
2960
Gig 1/1
S2
Gig 1/2
151
S
2960
Gig 1/2
S3#

Notice that S1 is connected to the local interface Fa0/1, so let’s go to S1 and verify our
root bridge.
3. Verify the root bridge for each of the three VLANs. From S1 use the show spanningtree summary command.
S1#sh spanning-tree summary
Switch is in pvst mode
Root bridge for: default VLAN0002 VLAN0003
Extended system ID
is enabled
Portfast Default
is disabled
PortFast BPDU Guard Default is disabled
Portfast BPDU Filter Default is disabled
Loopguard Default
is disabled
EtherChannel misconfig guard is disabled
UplinkFast
is disabled
BackboneFast
is disabled
Configured Pathcost method used is short

Name
Blocking Listening Learning Forwarding STP Active
---------------------- -------- --------- -------- ---------- ---------VLAN0001
0
0
0
2
2
VLAN0002
0
0
0
2
2
VLAN0003
0
0
0
2
2

Hands-on Labs

651

---------------------- -------- --------- -------- ---------- ---------3 vlans
0
0
0
6
6

S1#

Notice that S1 is the root bridge for all three VLANs.
4. Make note of all your root bridges, for all three VLANs, if you have more than one

root bridge.

Hands-on Lab 1.2: Configuring and Verifying Your
Root Bridge
This lab will assume you have performed Lab 1 and know who your root bridge is for each
VLAN.
1. Go to one of your non-root bridges and verify the bridge ID with the show spanningtree vlan command.
S3#sh spanning-tree vlan 1
VLAN0001
Spanning tree enabled protocol ieee
Root ID
Priority
32769
Address
0001.C9A5.8748
Cost
19
Port
1(FastEthernet0/1)
Hello Time 2 sec Max Age 20 sec

Bridge ID

Priority
Address
Hello Time
Aging Time

Interface
---------------Fa0/1
Fa0/2
Gi1/1
Gi1/2

Role
---Root
Desg
Altn
Altn

Forward Delay 15 sec

Sts
--FWD
FWD
BLK
BLK

32769 (priority 32768 sys-id-ext 1)
0004.9A04.ED97
2 sec Max Age 20 sec Forward Delay 15 sec
20

Cost
--------19
19
4
4

Prio.Nbr
-------128.1
128.2
128.25
128.26

Type
-------------------------------P2p
P2p
P2p
P2p

Notice that this bridge is not the root bridge for VLAN 1, and the root port is Fa0/1
with a cost of 19, which means the root bridge is directly connected one Fast Ethernet
link away.

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2. Make one of your non-root bridges the root bridge for VLAN 1. Use priority 16,384,

which is lower than the 32,768 of the current root.
S3(config)#spanning-tree vlan 1 priority ?
<0-61440> bridge priority in increments of 4096
S3(config)#spanning-tree vlan 1 priority 16384

3. Verify the root bridge for VLAN 1.
S3#sh spanning-tree vlan 1
VLAN0001
Spanning tree enabled protocol ieee
Root ID
Priority
16385
Address
0004.9A04.ED97
This bridge is the root
Hello Time 2 sec Max Age 20 sec

Bridge ID

Priority
Address
Hello Time
Aging Time

Interface
---------------Fa0/1
Fa0/2
Gi1/1
Gi1/2

Role
---Desg
Desg
Desg
Desg

Forward Delay 15 sec

Sts
--FWD
FWD
FWD
FWD

16385 (priority 16384 sys-id-ext 1)
0004.9A04.ED97
2 sec Max Age 20 sec Forward Delay 15 sec
20

Cost
--------19
19
4
4

Prio.Nbr
-------128.1
128.2
128.25
128.26

Type
-------------------------------P2p
P2p
P2p
P2p

Notice that this bridge is indeed the root and all ports are in Desg FWD mode.

Hands-on Lab 1.3: Configuring PortFast and BPDU Guard
This lab will have you configure ports on switches S3 and S2 to allow the PC and server to
automatically go into forward mode when they connect into the port.
1. Connect to your switch that has a host connected and enable PortFast for the interface.
S3#config t
S3(config)#int fa0/2
S3(config-if)#spanning-tree portfast
%Warning: portfast should only be enabled on ports connected to a single
host. Connecting hubs, concentrators, switches, bridges, etc... to this

Hands-on Labs

653

interface when portfast is enabled, can cause temporary bridging loops.
Use with CAUTION

%Portfast has been configured on FastEthernet0/2 but will only
have effect when the interface is in a non-trunking mode.

2. Verify that that port will be shut down if another switch plugs into this port.
S3(config-if)#spanning-tree bpduguard enable

3. Verify your configuration with the show running-config command.
!
interface FastEthernet0/2
switchport mode trunk
spanning-tree portfast
spanning-tree bpduguard enable
!

Hands-on Lab 1.4: Configuring and Verifying
EtherChannel
This lab will have you configure the Cisco EtherChannel PAgP version on the switches used
in this lab. Because I have preconfigured the switches, I have set up the trunks on all interswitch ports. We’ll use the Gigabit Ethernet ports between switches S3 and S2.
1. Configure the S3 switch with EtherChannel by creating a port channel interface.
S3#config t
S3(config)#inter port-channel 1

2. Configure the ports to be in the bundle with the channel-group command.
S3(config-if)#int range g1/1 - 2
S3(config-if-range)#channel-group 1 mode ?
active
Enable LACP unconditionally
auto
Enable PAgP only if a PAgP device is detected
desirable Enable PAgP unconditionally
on
Enable Etherchannel only
passive
Enable LACP only if a LACP device is detected
S3(config-if-range)#channel-group 1 mode desirable

I chose the PAgP desirable mode for the S3 switch.

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3. Configure the S2 switch with EtherChannel, using the same parameters as S3.
S2#config t
S2(config)#interface port-channel 1
S2(config-if)#int rang g1/1 - 2
S2(config-if-range)#channel-group 1 mode desirable
%LINK-5-CHANGED: Interface Port-channel 1, changed state to up

%LINEPROTO-5-UPDOWN: Line protocol on Interface Port-channel 1, changed state
to up

Pretty simple, really. Just a couple of commands.
4. Verify with the show etherchannel port-channel command.
S3#sh etherchannel port-channel
Channel-group listing:
----------------------

Group: 1
---------Port-channels in the group:
---------------------------

Port-channel: Po1
------------

Age of the Port-channel
= 00d:00h:06m:43s
Logical slot/port
= 2/1
Number of ports = 2
GC
= 0x00000000
HotStandBy port = null
Port state
= Port-channel
Protocol
=
PAGP
Port Security
= Disabled

Ports in the Port-channel:

Index
Load
Port
EC state
No of bits
------+------+------+------------------+----------0
00
Gig1/1
Desirable-Sl
0

Hands-on Labs

0
00
Gig1/2
Desirable-Sl
0
Time since last port bundled:
00d:00h:01m:30s

Gig1/2

5. Verify with the show etherchannel summary command.
S3#sh etherchannel summary
Flags: D - down
P - in port-channel
I - stand-alone s - suspended
H - Hot-standby (LACP only)
R - Layer3
S - Layer2
U - in use
f - failed to allocate aggregator
u - unsuitable for bundling
w - waiting to be aggregated
d - default port

Number of channel-groups in use: 1
Number of aggregators:
1

Group Port-channel Protocol
Ports
------+-------------+-----------+----------------------------------

1
S3#

Po1(SU)

PAgP

Gig1/1(P) Gig1/2(P)

655

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Review Questions
The following questions are designed to test your understanding of this
chapter’s material. For more information on how to get additional questions, please see this book’s introduction.

The answers to these questions can be found in Appendix B, “Answers to Review
Questions.”
1. You receive the following output from a switch:
S2#sh spanning-tree
VLAN0001
Spanning tree enabled protocol rstp
Root ID
Priority
32769
Address
0001.42A7.A603
Cost
4
Port
26(GigabitEthernet1/2)
Hello Time 2 sec Max Age 20 sec Forward Delay 15 sec
[output cut]

Which are true regarding this switch? (Choose two.)
A. The switch is a root bridge.
B. The switch is a non-root bridge.
C. The root bridge is four switches away.
D. The switch is running 802.1w.
E. The switch is running STP PVST+.
2. If you want to effectively disable STP on a port connected to a server, which command

would you use?
A. disable spanning-tree
B. spanning-tree off
C. spanning-tree security
D. spanning-tree portfast

Review Questions

657

3. Which of the following would you use to find the VLANs for which your switch is the

root bridge? (Choose two.)
A. show spanning-tree
B. show root all
C. show spanning-tree port root VLAN
D. show spanning-tree summary
4. You want to run the new 802.1w on your switches. Which of the following would

enable this protocol?
A. Switch(config)#spanning-tree mode rapid-pvst
B. Switch#spanning-tree mode rapid-pvst
C. Switch(config)#spanning-tree mode 802.1w
D. Switch#spanning-tree mode 802.1w
5. Which of the following is a layer 2 protocol used to maintain a loop-free network?
A. VTP
B. STP
C. RIP
D. CDP
6. Which statement describes a spanning-tree network that has converged?
A. All switch and bridge ports are in the forwarding state.
B. All switch and bridge ports are assigned as either root or designated ports.
C. All switch and bridge ports are in either the forwarding or blocking state.
D. All switch and bridge ports are either blocking or looping.
7. Which of the following modes enable LACP EtherChannel? (Choose two.)
A. On
B. Prevent
C. Passive
D. Auto
E. Active
F. Desirable

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8. Which of the following are true regarding RSTP? (Choose three.)
A. RSTP speeds the recalculation of the spanning tree when the layer 2 network

topology changes.
B. RSTP is an IEEE standard that redefines STP port roles, states, and BPDUs.
C. RSTP is extremely proactive and very quick, and therefore it absolutely needs the

802.1 delay timers.
D. RSTP (802.1w) supersedes 802.1d while remaining proprietary.
E. All of the 802.1d terminology and most parameters have been changed.
F. 802.1w is capable of reverting to 802.1d to interoperate with traditional switches

on a per-port basis.
9. What does BPDU Guard perform?
A. Makes sure the port is receiving BPDUs from the correct upstream switch.
B. Makes sure the port is not receiving BPDUs from the upstream switch, only the root.
C. If a BPDU is received on a BPDU Guard port, PortFast is used to shut down the port.
D. Shuts down a port if a BPDU is seen on that port.
10. How many bits is the sys-id-ext field in a BPDU?
A. 4
B. 8
C. 12
D. 16
11. There are four connections between two switches running RSTP PVST+ and you want

to figure out how to achieve higher bandwidth without sacrificing the resiliency that
RSTP provides. What can you configure between these two switches to achieve higher
bandwidth than the default configuration is already providing?
A. Set PortFast and BPDU Guard, which provides faster convergence.
B. Configure unequal cost load balancing with RSTP PVST+.
C. Place all four links into the same EtherChannel bundle.
D. Configure PPP and use multilink.
12. In which circumstance are multiple copies of the same unicast frame likely to be trans-

mitted in a switched LAN?
A. During high-traffic periods
B. After broken links are reestablished
C. When upper-layer protocols require high reliability
D. In an improperly implemented redundant topology

Review Questions

659

13. You want to configure LACP. Which do you need to make sure are configured exactly

the same on all switch interfaces you are using? (Choose three.)
A. Virtual MAC address
B. Port speeds
C. Duplex
D. PortFast enabled
E. VLAN information
14. Which of the following modes enable PAgP EtherChannel? (Choose two.)
A. On
B. Prevent
C. Passive
D. Auto
E. Active
F. Desirable
15. For this question, refer to the following illustration. SB’s RP to the root bridge has

failed.
0021.1bee.a700
Priority: 32768

0000.0c39.3127
Priority: 4096
100 Mbps

SA

1 Gb/s

SB
0005.dccb.d740
Priority: 16384

/s

b
1G

SC

1G

b/s

1 Gb/s

SD
0012.7f4b.6880
Priority: 32768

What is the new cost for SB to make a single path to the root bridge?
A. 4
B. 8
C. 23
D. 12

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16. Which of the following would put switch interfaces into EtherChannel port number 1,

using LACP? (Choose two.)
A. Switch(config)#interface port-channel 1
B. Switch(config)#channel-group 1 mode active
C. Switch#interface port-channel 1
D. Switch(config-if)#channel-group 1 mode active
17. Which two commands would guarantee your switch to be the root bridge for VLAN 30?

(Choose two.)
A. spanning-tree vlan 30 priority 0
B. spanning-tree vlan 30 priority 16384
C. spanning-tree vlan 30 root guarantee
D. spanning-tree vlan 30 root primary
18. Why does Cisco use its proprietary extension of PVST+ with STP and RSTP?
A. Root bridge placement enables faster convergence as well as optimal path

determination.
B. Non-root bridge placement clearly enables faster convergence as well as optimal

path determination.
C. PVST+ allows for faster discarding of non-IP frames.
D. PVST+ is actually an IEEE standard called 802.1w.
19. Which are states in 802.1d? (Choose all that apply.)
A. Blocking
B. Discarding
C. Listening
D. Learning
E. Forwarding
F. Alternate
20. Which of the following are roles in STP? (Choose all that apply.)
A. Blocking
B. Discarding
C. Root
D. Non-designated
E. Forwarding
F. Designated

Chapter

16

Managing Cisco
Devices
The following ICND2 exam topics
are covered in this chapter:
11 IP Routing Technologies
■■

■■

Describe the boot process of Cisco IOS routers
■■

POST

■■

Router bootup process

Manage Cisco IOS Files
■■

Boot preferences

■■

Cisco IOS image(s)

■■

Licensing
■■

Show license

■■

Change license

Here in Chapter 2, I’m going to show you how to manage Cisco
routers on an internetwork. The Internetwork Operating System
(IOS) and configuration files reside in different locations in a
Cisco device, so it’s really important to understand both where these files are located and how
they work.
You’ll be learning about the main components of a router, the router boot sequence, and the
configuration register, including how to use the configuration register for password recovery.
Finally, I’ll cover how to verify licenses on the ISRG2 routers as well as how to install a
permanent license and configure evaluation features in the latest universal images.
To find up-to-the-minute updates for this chapter, please see
www.lammle.com/forum or the book’s web page at www.sybex.com.

The Internal Components of a
Cisco Router
To configure and troubleshoot a Cisco internetwork, you need to know the major components of Cisco routers and understand what each one does. Table 16.1 describes the major
Cisco router components.
Table 1 6 .1    Cisco router components
Component

Description

Bootstrap

Stored in the microcode of the ROM, the bootstrap is
used to bring a router up during initialization. It will boot
the router and then load the IOS.

POST (power-on self-test)

Stored in the microcode of the ROM, the POST is used to
check the basic functionality of the router hardware and
determines which interfaces are present.

The Router Boot Sequence

663

Component

Description

ROM monitor

Stored in the microcode of the ROM, the ROM monitor is
used for manufacturing, testing, and troubleshooting. In
older routers it could load what was called a mini-IOS.

Mini-IOS

Called the RXBOOT or bootloader by Cisco, the miniIOS is a small IOS in ROM that can be used to bring up
an interface and load a Cisco IOS into flash memory.
The mini-IOS can also perform a few other maintenance
operations, but not many.

RAM (random access memory)

Used to hold packet buffers, ARP caches, routing
tables, and also the software and data structures that
allow the router to function. Running-config is stored
in RAM, and most routers expand the IOS from flash
into RAM upon boot.

ROM (read-only memory)

Used to start and maintain the router. Holds the POST
and the bootstrap program as well as the mini-IOS.

Flash memory

Stores the Cisco IOS by default. Flash memory is not
erased when the router is reloaded. It is EEPROM (electronically erasable programmable read-only memory)
created by Intel.

NVRAM (nonvolatile RAM)

Used to hold the router and switch configuration.
NVRAM is not erased when the router or switch is
reloaded. Does not store an IOS. The configuration
register is stored in NVRAM.

Configuration register

Used to control how the router boots up. This value can
be found as the last line of the show version command
output and by default is set to 0x2102, which tells the
router to load the IOS from flash memory as well as to
load the configuration from NVRAM.

The Router Boot Sequence
When a router boots up, it performs a series of steps, called the boot sequence, to test the
hardware and load the necessary software. The boot sequence consists of the following
steps, as shown in Figure 16.1:
1. The router performs a POST. The POST tests the hardware to verify that all components

of the device are operational and present. For example, the POST checks for the different
interfaces on the router. The POST is stored in and run from ROM (read-only memory).

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Router bootup process

• Major phases to the
router bootup process
• Test router hardware
• Power-on self-test (POST)
• Execute bootstrap loader
• Locate and load Cisco IOS
software
• Locate IOS
• Load IOS
• Locate and load startup
configuration file or enter
setup mode
• Bootstrap program looks
for configuration file

1.

ROM

POST

Perform POST

2.

ROM

Bootstrap

Load Bootstrap

3.

Flash

Cisco
Internetwork
Operation
System

Locate and load
Operating System

Configuration

Locate and load
configuration file
or
enter setup mode

4.

TFTP Server

5.

NVRAM

6.

TFTP
Server

7.

Console

2. The bootstrap then looks for and loads the Cisco IOS software. The bootstrap is a pro-

gram in ROM that is used to execute programs. The bootstrap program is responsible
for finding where each IOS program is located and then loading the file. By default, the
IOS software is loaded from flash memory in all Cisco routers, but only after the configuration register is read and NVRAM is checked for the boot sequence.
The default order of an IOS loading from a router is: flash, TFTP server,
then ROM.

3. After the IOS is expanded into RAM, the IOS software looks for a valid configuration

file stored in NVRAM. This file is called startup-config and is only there if an administrator copies the running-config file into NVRAM.
4. If a startup-config file is in NVRAM, the router will copy this file and place it in

RAM and call the file running-config. The router will use this file to run the router.
The router should now be operational. If a startup-config file is not in NVRAM, the
router will broadcast out any interface that detects carrier detect (CD) for a TFTP
host looking for a configuration, and when that fails (typically it will fail—most
people won’t even realize the router has attempted this process), it will start the setup
mode configuration process.

Managing Configuration Register
All Cisco routers have a 16-bit software register that’s written into NVRAM. By default,
the configuration register is set to load the Cisco IOS from flash memory and to look for

Managing Configuration Register

665

and load the startup-config file from NVRAM. In the following sections, I am going to discuss the configuration register settings and how to use these settings to provide password
recovery on your routers.

Understanding the Configuration Register Bits
The 16 bits (2 bytes) of the configuration register are read from 15 to 0, from left to right. The
default configuration setting on Cisco routers is 0x2102. This means that bits 13, 8, and 1
are on, as shown in Table 16.2. Notice that each set of 4 bits (called a nibble) is read in binary
with a value of 8, 4, 2, 1.
Table 1 6 . 2    The configuration register bit numbers
Configuration
Register

2

1

0

2

Bit number

15

14

13

12

11

10

9

8

7

6

5

4

3

2

1

0

Binary

0

0

1

0

0

0

0

1

0

0

0

0

0

0

1

0

Add the prefix 0x to the configuration register address. The 0x means that
the digits that follow are in hexadecimal.

Table 16.3 lists the software configuration bit meanings. Notice that bit 6 can be used
to ignore the NVRAM contents. This bit is used for password recovery—something I’ll go
over with you soon in the section “Recovering Passwords,” later in this chapter.
Remember that in hex, the scheme is 0–9 and A–F (A = 10, B = 11, C = 12,
D = 13, E = 14, and F = 15). This means that a 210F setting for the configuration register is actually 210(15), or 1111 in binary.

Table 1 6 . 3    Software configuration meanings
Bit

Hex

Description

0–3

0x0000–0x000F

Boot field (see Table 16.4).

6

0x0040

Ignore NVRAM contents.

7

0x0080

OEM bit enabled.

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Table 1 6 . 3    Software configuration meanings (continued)
Bit

Hex

Description

8

0x101

Break disabled.

10

0x0400

IP broadcast with all zeros.

5, 11–12

0x0800–0x1000

Console line speed.

13

0x2000

Boot default ROM software if network boot fails.

14

0x4000

IP broadcasts do not have net numbers.

15

0x8000

Enable diagnostic messages and ignore NVRAM contents.

The boot field, which consists of bits 0–3 in the configuration register (the last four
bits), controls the router boot sequence and locates the Cisco IOS. Table 16.4 describes
the boot field bits.
Table 1 6 . 4    The boot field (configuration register bits 00–03)
Boot Field

Meaning

Use

00

ROM monitor mode

To boot to ROM monitor mode, set the configuration register to 2100. You must manually boot the
router with the b command. The router will show
the rommon> prompt.

01

Boot image from ROM

To boot the mini-IOS image stored in ROM, set the
configuration register to 2101. The router will show
the Router(boot)> prompt. The mini-IOS is not
available in all routers and is also referred to
as RXBOOT.

02–F

Specifies a default boot
filename

Any value from 2102 through 210F tells the router
to use the boot commands specified in NVRAM.

Checking the Current Configuration Register Value
You can see the current value of the configuration register by using the show version
command (sh version or show ver for short), as demonstrated here:
Router>sh version
Cisco IOS Software, 2800 Software (C2800NM-ADVSECURITYK9-M),

Managing Configuration Register

667

Version 15.1(4)M6, RELEASE SOFTWARE (fc2)
[output cut]
Configuration register is 0x2102

The last information given from this command is the value of the configuration register.
In this example, the value is 0x2102—the default setting. The configuration register setting
of 0x2102 tells the router to look in NVRAM for the boot sequence.
Notice that the show version command also provides the IOS version, and in the preceding
example, it shows the IOS version as 15.1(4)M6.
The show version command will display system hardware configuration
information, the software version, and the names of the boot images on
a router.

To change the configuration register, use the config-register command from global
configuration mode:
Router(config)#config-register 0x2142
Router(config)#do sh ver
[output cut]
Configuration register is 0x2102 (will be 0x2142 at next reload)

It’s important that you are careful when you set the configuration register!
If you save your configuration and reload the router and it comes up in
setup mode, the configuration register setting is probably incorrect.

Boot System Commands
Did you know that you can configure your router to boot another IOS if the flash is corrupted?
Well, you can. You can boot all of your routers from a TFTP server, but it’s old school, and
people just don’t do it anymore; it’s just for backup in case of failure.
There are some boot commands you can play with that will help you manage the way
your router boots the Cisco IOS—but please remember, we’re talking about the router’s
IOS here, not the router’s configuration!
Router>en
Router#config t
Enter configuration commands, one per line.
Router(config)#boot ?
bootstrap Bootstrap image file

End with CNTL/Z.

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Configuration file
Router-specific config file
Network-wide config file
System image file

The boot command truly gives you a wealth of options, but first, I’ll show you the typical
settings that Cisco recommends. So let’s get started—the boot system command will allow you
to tell the router which system IOS file to boot from flash memory. Remember that the router,
by default, boots the first system IOS file found in flash. You can change that with the following
commands as shown in the output:
Router(config)#boot system ?
WORD
TFTP filename or URL
flash Boot from flash memory
ftp
Boot from a server via ftp
mop
Boot from a Decnet MOP server
rcp
Boot from a server via rcp
rom
Boot from rom
tftp
Boot from a tftp server
Router(config)#boot system flash c2800nm-advsecurityk9-mz.151-4.M6.bin

Notice I could boot from FLASH, FTP, ROM, TFTP or another useless option. The
preceding command I used configures the router to boot the IOS listed in it. This is a helpful command for when you load a new IOS into flash and want to test it, or even when you
want to totally change which IOS is loading by default.
The next command is considered a fallback routine, but as I said, you can make it a permanent way to have your routers boot from a TFTP host. Personally, I wouldn’t necessarily
recommend doing this (single point of failure); I’m just showing you that it’s possible:
Router(config)#boot system tftp ?
WORD System image filename
Router(config)#boot system tftp c2800nm-advsecurityk9-mz.151-4.M6.bin?
Hostname or A.B.C.D Address from which to download the file

Router(config)#boot system tftp c2800nm-advsecurityk9-mz.151-4.M6.bin 1.1.1.2
Router(config)#

As your last recommended fallback option—the one to go to if the IOS in flash doesn’t
load and the TFTP host does not produce the IOS—load the mini-IOS from ROM like this:
Router(config)#boot system rom
Router(config)#do show run | include boot system
boot system flash c2800nm-advsecurityk9-mz.151-4.M6.bin

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boot system tftp c2800nm-advsecurityk9-mz.151-4.M6.bin 1.1.1.2
boot system rom
Router(config)#

If the preceding configuration is set, the router will try to boot from the TFTP server if
flash fails, and if the TFTP boot fails, the mini-IOS will load after six unsuccessful attempts
of trying to locate the TFTP server.
In the next section, I’ll show you how to load the router into ROM monitor mode so you
can perform password recovery.

Recovering Passwords
If you’re locked out of a router because you forgot the password, you can change the configuration register to help you get back on your feet. As I said earlier, bit 6 in the configuration
register is used to tell the router whether to use the contents of NVRAM to load a router
configuration.
The default configuration register value is 0x2102, meaning that bit 6 is off. With
the default setting, the router will look for and load a router configuration stored in
NVRAM (startup-config). To recover a password, you need to turn on bit 6. Doing this
will tell the router to ignore the NVRAM contents. The configuration register value to
turn on bit 6 is 0x2142.
Here are the main steps to password recovery:
1. Boot the router and interrupt the boot sequence by performing a break, which will

take the router into ROM monitor mode.
2. Change the configuration register to turn on bit 6 (with the value 0x2142).
3. Reload the router.
4. Say “no” to entering Setup mode, the enter privileged mode.
5. Copy the startup-config file to running-config, and don’t forget to verify that your

interfaces are re-enabled.
6. Change the password.
7. Reset the configuration register to the default value.
8. Save the router configuration.
9. Reload the router (optional).

I’m going to cover these steps in more detail in the following sections. I’ll also show you
the commands to restore access to ISR series routers.
You can enter ROM monitor mode by pressing Ctrl+Break or Ctrl+Shift+6 then b, during
router bootup. But if the IOS is corrupt or missing, if there’s no network connectivity available
to find a TFTP host, or if the mini-IOS from ROM doesn’t load (meaning the default router
fallback failed), the router will enter ROM monitor mode by default.

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Interrupting the Router Boot Sequence
Your first step is to boot the router and perform a break. This is usually done by pressing
the Ctrl+Break key combination when using HyperTerminal (personally, I use SecureCRT
or PuTTY) while the router first reboots.
System Bootstrap, Version 15.1(4)M6, RELEASE SOFTWARE (fc2)
Copyright (c) 1999 by cisco Systems, Inc.
TAC:Home:SW:IOS:Specials for info
PC = 0xfff0a530, Vector = 0x500, SP = 0x680127b0
C2800 platform with 32768 Kbytes of main memory
PC = 0xfff0a530, Vector = 0x500, SP = 0x80004374
monitor: command “boot” aborted due to user interrupt
rommon 1 >

Notice the line monitor: command “boot” aborted due to user interrupt. At this
point, you will be at the rommon 1> prompt, which is called the ROM monitor mode.

Changing the Configuration Register
As I explained earlier, you can change the configuration register from within the IOS by
using the config-register command. To turn on bit 6, use the configuration register
value 0x2142.
Remember that if you change the configuration register to 0x2142, the
startup-config will be bypassed and the router will load into setup mode.

To change the bit value on a Cisco ISR series router, you just enter the following command
at the rommon 1> prompt:
rommon 1 >confreg 0x2142
You must reset or power cycle for new config to take effect
rommon 2 >reset

Reloading the Router and Entering Privileged Mode
At this point, you need to reset the router like this:
uu

From the ISR series router, type I (for initialize) or reset.

uu

From an older series router, type I.

The router will reload and ask if you want to use setup mode (because no startup-config
is used). Answer no to entering setup mode, press Enter to go into user mode, and then type
enable to go into privileged mode.

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Viewing and Changing the Configuration
Now you’re past the point where you would need to enter the user-mode and privileged-mode
passwords in a router. Copy the startup-config file to the running-config file:
copy startup-config running-config

Or use the shortcut:
copy start run

The configuration is now running in random access memory (RAM), and you’re in
privileged mode, meaning that you can now view and change the configuration. But you
can’t view the enable-secret setting for the password since it is encrypted. To change the
password, do this:
config t
enable secret todd

Resetting the Configuration Register and Reloading the Router
After you’re finished changing passwords, set the configuration register back to the default
value with the config-register command:
config t
config-register 0x2102

It’s important to remember to enable your interfaces after copying the configuration
from NVRAM to RAM.
Finally, save the new configuration with a copy running-config startup-config and
use reload to reload the router.
If you save your configuration and reload the router and it comes up in
setup mode, the configuration register setting is probably incorrect.

To sum this up, we now have Cisco’s suggested IOS backup routine configured on our
router: flash, TFTP host, ROM.

Backing Up and Restoring the Cisco IOS
Before you upgrade or restore a Cisco IOS, you really should copy the existing file to a TFTP
host as a backup just in case the new image crashes and burns.

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And you can use any TFTP host to accomplish this. By default, the flash memory in a router
is used to store the Cisco IOS. In the following sections, I’ll describe how to check the amount
of flash memory, how to copy the Cisco IOS from flash memory to a TFTP host, and how to
copy the IOS from a TFTP host to flash memory.
But before you back up an IOS image to a network server on your intranet, you’ve got to
do these three things:
uu

Make sure you can access the network server.

uu

Ensure that the network server has adequate space for the code image.

uu

Verify the file naming and path requirements.

You can connect your laptop or workstation’s Ethernet port directly to a router’s
Ethernet interface, as shown in Figure 16.2.
F ig u re 1 6 . 2

Copying an IOS from a router to a TFTP host

Copy the IOS to a TFTP host.
Router# copy flash tftp
• IP address of the TFTP server
• IOS filename

E0
Console

RouterX#copy flash tftp:
Source filename [] ?c2800nm-ipbase-mz.124-5a.bin
Address or name of remote host [] ? 10.1.1.1
Destination filename [c2800nm-ipbase-mz.124-5a.bin] [enter]
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
12094416 bytes copied in 98.858 secs (122341 bytes/sec)
RouterX#
• TFTP server software must be running on the PC.
• The PC must be on the same subnet as the router’s E0 interface.
• The copy flash tftp command must be supplied the IP address of the PC.

You need to verify the following before attempting to copy the image to or from
the router:
uu

uu

uu

uu

uu

TFTP server software must be running on the laptop or workstation.
The Ethernet connection between the router and the workstation must be made with a
crossover cable.
The workstation must be on the same subnet as the router’s Ethernet interface.
The copy flash tftp command must be supplied the IP address of the workstation if
you are copying from the router flash.
And if you’re copying “into” flash, you need to verify that there’s enough room in flash
memory to accommodate the file to be copied.

Backing Up and Restoring the Cisco IOS

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Verifying Flash Memory
Before you attempt to upgrade the Cisco IOS on your router with a new IOS file, it’s a good
idea to verify that your flash memory has enough room to hold the new image. You verify
the amount of flash memory and the file or files being stored in flash memory by using the
show flash command (sh flash for short):
Router#sh flash
-#- --length-- -----date/time------ path
1
45392400 Apr 14 2013 05:31:44 +00:00 c2800nm-advsecurityk9-mz.151-4.M6.bin

18620416 bytes available (45395968 bytes used)

There are about 45 MB of flash used, but there still about 18 MB available. If you
want to copy a file into flash that is more than 18 MB in size, the router will ask you if
you want to erase flash. Be careful here!
The show flash command will display the amount of memory consumed
by the current IOS image, as well as, tell you if there’s enough room available to hold both current and new images. You should know that if there’s
not enough room for both the old and new image you want to load, the old
image will be erased!

The amount of RAM and flash is actually easy to tally using the show version command
on routers:
Router#show version
[output cut]
System returned to ROM by power-on
System image file is "flash:c2800nm-advsecurityk9-mz.151-4.M6.bin"
[output cut]
Cisco 2811 (revision 1.0) with 249856K/12288K bytes of memory.
Processor board ID FTX1049A1AB
2 FastEthernet interfaces
2 Serial(sync/async) interfaces
1 Virtual Private Network (VPN) Module
DRAM configuration is 64 bits wide with parity enabled.
239K bytes of non-volatile configuration memory.
62720K bytes of ATA CompactFlash (Read/Write)

The first highlighted line shows us that this router has about 256 MB of RAM, and you can
see that the amount of flash shows up on the last line. By estimating up, we get the amount of
flash to 64 MB.

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Notice that the filename in this example is c2800nm-advsecurityk9-mz.151-4.M6.bin.
The main difference in the output of the show flash and show version commands is that
the show flash command displays all files in flash memory and the show version command
shows the actual name of the file used to run the router and the location from which it was
loaded, which is flash memory.

Backing Up the Cisco IOS
To back up the Cisco IOS to a TFTP server, you use the copy flash tftp command. It’s a
straightforward command that requires only the source filename and the IP address of the
TFTP server.
The key to success in this backup routine is to make sure you’ve got good, solid connectivity to the TFTP server. Check this by pinging the TFTP device from the router console
prompt like this:
Router#ping 1.1.1.2
Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 1.1.1.2, timeout
is 2 seconds:
!!!!!
Success rate is 100 percent (5/5), round-trip min/avg/max
= 4/4/8 ms

After you ping the TFTP server to make sure that IP is working, you can use the copy
flash tftp command to copy the IOS to the TFTP server as shown next:
Router#copy flash tftp
Source filename []?c2800nm-advsecurityk9-mz.151-4.M6.bin
Address or name of remote host []?1.1.1.2
Destination filename [c2800nm-advsecurityk9-mz.151-4.M6.bin]?[enter]
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
45395968 bytes copied in 123.724 secs (357532 bytes/sec)
Router#

Just copy the IOS filename from either the show flash or show version command and
then paste it when prompted for the source filename.
In the preceding example, the contents of flash memory were copied successfully to the
TFTP server. The address of the remote host is the IP address of the TFTP host, and the source
filename is the file in flash memory.
Many newer Cisco routers have removable memory. You may see names
for this memory such as flash0:, in which case the command in the preceding example would be copy flash0: tftp:. Alternately, you may see it as
usbflash0:.

Backing Up and Restoring the Cisco IOS

675

Restoring or Upgrading the Cisco Router IOS
What happens if you need to restore the Cisco IOS to flash memory to replace an original file
that has been damaged or if you want to upgrade the IOS? You can download the file from
a TFTP server to flash memory by using the copy tftp flash command. This command
requires the IP address of the TFTP host and the name of the file you want to download.
But before you begin, make sure the file you want to place in flash memory is in the
default TFTP directory on your host. When you issue the command, TFTP won’t ask you
where the file is, so if the file you want to use isn’t in the default directory of the TFTP host,
this just won’t work.
Router#copy tftp flash
Address or name of remote host []?1.1.1.2
Source filename []?c2800nm-advsecurityk9-mz.151-4.M6.bin
Destination filename [c2800nm-advsecurityk9-mz.151-4.M6.bin]?[enter]
%Warning: There is a file already existing with this name
Do you want to over write? [confirm][enter]
Accessing tftp://1.1.1.2/ c2800nm-advsecurityk9-mz.151-4.M6.bin...
Loading c2800nm-advsecurityk9-mz.151-4.M6.bin from 1.1.1.2 (via
FastEthernet0/0): !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
[OK - 21710744 bytes]

45395968 bytes copied in 82.880 secs (261954 bytes/sec)
Router#

In the preceding example, I copied the same file into flash memory, so it asked me if I
wanted to overwrite it. Remember that we are “playing” with files in flash memory. If I had
just corrupted my file by overwriting it, I won’t know for sure until I reboot the router. Be
careful with this command! If the file is corrupted, you’ll need to do an IOS-restore from
ROM monitor mode.
If you are loading a new file and you don’t have enough room in flash memory to
store both the new and existing copies, the router will ask to erase the contents of flash
memory before writing the new file into flash memory, and if you are able to copy the IOS
without erasing the old version, then make sure you remember to use the boot system
flash:ios-file command.
As I demonstrated in the Real World Scenario, a Cisco router can become a
TFTP server host for a router system image that’s run in flash memory. The
global configuration command is tftp-server flash:ios-file.

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It’s Monday Morning and You Just Upgraded Your IOS
You came in early to work to upgrade the IOS on your router. After the upgrade, you
reload the router and the router now shows the rommon> prompt.
It seems that you’re about to have a bad day! This is what I call an RGE: a resume-generating
event! So, now what do you do? Just keep calm and chive on! Follow these steps to save
your job:
rommon 1 > tftpdnld

Missing or illegal ip address for variable IP_ADDRESS
Illegal IP address.

usage: tftpdnld [-hr]
Use this command for disaster recovery only to recover an image via TFTP.
Monitor variables are used to set up parameters for the transfer.
(Syntax: "VARIABLE_NAME=value" and use "set" to show current variables.)
"ctrl-c" or "break" stops the transfer before flash erase begins.

The following variables are REQUIRED to be set for tftpdnld:
IP_ADDRESS: The IP address for this unit
IP_SUBNET_MASK: The subnet mask for this unit
DEFAULT_GATEWAY: The default gateway for this unit
TFTP_SERVER: The IP address of the server to fetch from
TFTP_FILE: The filename to fetch

The following variables are OPTIONAL:
[unneeded output cut]
rommon 2 >set IP_Address:1.1.1.1
rommon 3 >set IP_SUBNET_MASK:255.0.0.0
rommon 4 >set DEFAULT_GATEWAY:1.1.1.2
rommon 5 >set TFTP_SERVER:1.1.1.2
rommon 6 >set TFTP_FILE: flash:c2800nm-advipservicesk9-mz.124-12.bin
rommon 7 >tftpdnld

Backing Up and Restoring the Cisco IOS

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From here you can see the variables you need to configure using the set command; be
sure you use ALL_CAPS with these commands as well as underscore (_).From here, you
need to set the IP address, mask, and default gateway of your router, then the IP address
of the TFTP host, which in this example is a directly connected router that I made a TFTP
server with this command:

Router(config)#tftp-server flash:c2800nm-advipservicesk9-mz.124-12.bin
And finally, you set the IOS filename of the file on your TFTP server. Whew! Job saved.

There is one other way you can restore the IOS on a router, but it takes a while. You
can use what is called the Xmodem protocol to actually upload an IOS file into flash memory
through the console port. You’d use the Xmodem through the console port procedure if you
had no network connectivity to the router or switch.

Using the Cisco IOS File System (Cisco IFS)
Cisco has created a file system called Cisco IFS that allows you to work with files and directories just as you would from a Windows DOS prompt. The commands you use are dir, copy,
more, delete, erase or format, cd and pwd, and mkdir and rmdir.
Working with IFS gives you the ability to view all files, even those on remote servers.
And you definitely want to find out if an image on one of your remote servers is valid before
you copy it, right? You also need to know how big it is—size matters here! It’s also a really
good idea to take a look at the remote server’s configuration and make sure it’s all good
before loading that file on your router.
It’s very cool that IFS makes the file system user interface universal—it’s not platform
specific anymore. You now get to use the same syntax for all your commands on all of your
routers, no matter the platform!
Sound too good to be true? Well, it kind of is because you’ll find out that support for all
commands on each file system and platform just isn’t there. But it’s really no big deal since
various file systems differ in the actions they perform; the commands that aren’t relevant to
a particular file system are the very ones that aren’t supported on that file system. Be assured
that any file system or platform will fully support all the commands you need to manage it.
Another cool IFS feature is that it cuts down on all those obligatory prompts for a lot
of the commands. If you want to enter a command, all you have to do is type all the necessary info straight into the command line—no more jumping through hoops of prompts! So,
if you want to copy a file to an FTP server, all you’d do is first indicate where the desired
source file is on your router, pinpoint where the destination file is to be on the FTP server,
determine the username and password you’re going to use when you want to connect to
that server, and type it all in on one line—sleek! And for those of you resistant to change,
you can still have the router prompt you for all the information it needs and enjoy entering
a more elegantly minimized version of the command than you did before.

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But even in spite of all this, your router might still prompt you—even if you did everything
right in your command line. It comes down to how you’ve got the file prompt command configured and which command you’re trying to use. But no worries—if that happens, the default
value will be entered right there in the command, and all you have to do is hit Enter to verify
the correct values.
IFS also lets you explore various directories and inventory files in any directory you want.
Plus, you can make subdirectories in flash memory or on a card, but you only get to do that
if you’re working on one of the more recent platforms.
And get this—the new file system interface uses URLs to determine the whereabouts
of a file. So just as they pinpoint places on the Web, URLs now indicate where files are
on your Cisco router, or even on a remote file server! You just type URLs right into your
commands to identify where the file or directory is. It’s really that easy—to copy a file
from one place to another, you simply enter the copy source-url destination-url
command—sweet! IFS URLs are a tad different than what you’re used to though, and
there’s an array of formats to use that vary depending on where, exactly, the file is that
you’re after.
We’re going to use Cisco IFS commands pretty much the same way that we used the
copy command in the IOS section earlier:
uu

For backing up the IOS

uu

For upgrading the IOS

uu

For viewing text files

Okay—with all that down, let’s take a look at the common IFS commands available to
us for managing the IOS. I’ll get into configuration files soon, but for now I’m going to get
you started with going over the basics used to manage the new Cisco IOS.
Same as with Windows, this command lets you view files in a directory. Type dir, hit
Enter, and by default you get the contents of the flash:/ directory output.

dir

copy This is one popular command, often used to upgrade, restore, or back up an IOS.
But as I said, when you use it, it’s really important to focus on the details—what you’re
copying, where it’s coming from, and where it’s going to land.
more Same as with Unix, this will take a text file and let you look at it on a card. You can
use it to check out your configuration file or your backup configuration file. I’ll go over it
more when we get into actual configuration.
show file This command will give you the skinny on a specified file or file system, but
it’s kind of obscure because people don’t use it a lot.

Three guesses—yep, it deletes stuff. But with some types of routers, not as well
as you’d think. That’s because even though it whacks the file, it doesn’t always free up the
space it was using. To actually get the space back, you have to use something called the
squeeze command too.
delete

Backing Up and Restoring the Cisco IOS

679

erase/format Use these with care—make sure that when you’re copying files, you say no
to the dialog that asks you if you want to erase the file system! The type of memory you’re
using determines if you can nix the flash drive or not.
cd/pwd Same as with Unix and DOS, cd is the command you use to change directories.
Use the pwd command to print (show) the working directory.

Use these commands on certain routers and switches to create and delete
directories—the mkdir command for creation and the rmdir command for deletion. Use
the cd and pwd commands to change into these directories.

mkdir/rmdir

The Cisco IFS uses the alternate term system:running-config as well
as nvram:startup-config when copying the configurations on a router,
although it is not mandatory that you use this naming convention.

Using the Cisco IFS to Upgrade an IOS
Let’s take a look at some of these Cisco IFS commands on my ISR router (1841 series) with
a hostname of R1.
We’ll start with the pwd command to verify our default directory and then use the dir
command to verify its contents (flash:/):
R1#pwd
flash:
R1#dir
Directory of flash:/
1 -rw13937472
mz.124-1c.bin
2 -rw1821
3 -rw4734464
4 -rw833024
5 -rw1052160
6 -rw1038
7 -rw102400
8 -rw491213
9 -rw1684577
ios-3.1.1.27-k9.pkg
10 -rw398305

Dec 20 2006 19:58:18 +00:00

c1841-ipbase-

Dec
Dec
Dec
Dec
Dec
Dec
Dec
Dec

sdmconfig-18xx.cfg
sdm.tar
es.tar
common.tar
home.shtml
home.tar
128MB.sdf
securedesktop-

20
20
20
20
20
20
20
20

2006
2006
2006
2006
2006
2006
2006
2006

20:11:24
20:12:00
20:12:24
20:12:50
20:13:10
20:13:30
20:13:56
20:14:34

+00:00
+00:00
+00:00
+00:00
+00:00
+00:00
+00:00
+00:00

Dec 20 2006 20:15:04 +00:00

32071680 bytes total (8818688 bytes free)

sslclient-win-1.1.0.154.pkg

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What we can see here is that we have the basic IP IOS (c1841-ipbase-mz.124-1c.bin).
Looks like we need to upgrade our 1841. You’ve just got to love how Cisco puts the IOS type
in the filename now! First, let’s check the size of the file that’s in flash with the show file
command (show flash would also work):
R1#show file info flash:c1841-ipbase-mz.124-1c.bin
flash:c1841-ipbase-mz.124-1c.bin:
type is image (elf) []
file size is 13937472 bytes, run size is 14103140 bytes
Runnable image, entry point 0x8000F000, run from ram

With a file that size, the existing IOS will have to be erased before we can add our new
IOS file (c1841-advipservicesk9-mz.124-12.bin), which is over 21 MB. We’ll use the
delete command, but remember, we can play with any file in flash memory and nothing
serious will happen until we reboot—that is, if we made a mistake. So obviously, and as I
pointed out earlier, we need to be very careful here!
R1#delete flash:c1841-ipbase-mz.124-1c.bin
Delete filename [c1841-ipbase-mz.124-1c.bin]?[enter]
Delete flash:c1841-ipbase-mz.124-1c.bin? [confirm][enter]
R1#sh flash
-#- --length-- -----date/time------ path
1
1821 Dec 20 2006 20:11:24 +00:00 sdmconfig-18xx.cfg
2
4734464 Dec 20 2006 20:12:00 +00:00 sdm.tar
3
833024 Dec 20 2006 20:12:24 +00:00 es.tar
4
1052160 Dec 20 2006 20:12:50 +00:00 common.tar
5
1038 Dec 20 2006 20:13:10 +00:00 home.shtml
6
102400 Dec 20 2006 20:13:30 +00:00 home.tar
7
491213 Dec 20 2006 20:13:56 +00:00 128MB.sdf
8
1684577 Dec 20 2006 20:14:34 +00:00 securedesktop-ios-3.1.1.27-k9.pkg
9
398305 Dec 20 2006 20:15:04 +00:00 sslclient-win-1.1.0.154.pkg
22757376 bytes available (9314304 bytes used)
R1#sh file info flash:c1841-ipbase-mz.124-1c.bin
%Error opening flash:c1841-ipbase-mz.124-1c.bin (File not found)
R1#

So with the preceding commands, we deleted the existing file and then verified the deletion by using both the show flash and show file commands. We’ll add the new file with
the copy command, but again, we need to make sure to be careful because this way isn’t
any safer than the first method I showed you earlier:
R1#copy tftp://1.1.1.2/c1841-advipservicesk9-mz.124-12.bin/ flash:/
c1841-advipservicesk9-mz.124-12.bin

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Source filename [/c1841-advipservicesk9-mz.124-12.bin/]?[enter]
Destination filename [c1841-advipservicesk9-mz.124-12.bin]?[enter]
Loading /c1841-advipservicesk9-mz.124-12.bin/ from 1.1.1.2 (via
FastEthernet0/0): !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
[output cut]
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
[OK - 22103052 bytes]
22103052 bytes copied in 72.008 secs (306953 bytes/sec)
R1#sh flash
-#- --length-- -----date/time------ path
1
1821 Dec 20 2006 20:11:24 +00:00 sdmconfig-18xx.cfg
2
4734464 Dec 20 2006 20:12:00 +00:00 sdm.tar
3
833024 Dec 20 2006 20:12:24 +00:00 es.tar
4
1052160 Dec 20 2006 20:12:50 +00:00 common.tar
5
1038 Dec 20 2006 20:13:10 +00:00 home.shtml
6
102400 Dec 20 2006 20:13:30 +00:00 home.tar
7
491213 Dec 20 2006 20:13:56 +00:00 128MB.sdf
8
1684577 Dec 20 2006 20:14:34 +00:00 securedesktop-ios-3.1.1.27-k9.pkg
9
398305 Dec 20 2006 20:15:04 +00:00 sslclient-win-1.1.0.154.pkg
10
22103052 Mar 10 2007 19:40:50 +00:00 c1841-advipservicesk9-mz.124-12.bin
651264 bytes available (31420416 bytes used)
R1#

We can also check the file information with the show file command:
R1#sh file information flash:c1841-advipservicesk9-mz.124-12.bin
flash:c1841-advipservicesk9-mz.124-12.bin:
type is image (elf) []
file size is 22103052 bytes, run size is 22268736 bytes
Runnable image, entry point 0x8000F000, run from ram

Remember that the IOS is expanded into RAM when the router boots, so the new IOS
will not run until you reload the router.
I really recommend experimenting with the Cisco IFS commands on a router just to
get a good feel for them because, as I’ve said, they can definitely give you some grief if
not executed properly!
I mention “safer methods” a lot in this chapter. Clearly, I’ve caused
myself some serious pain by not being careful enough when working in
flash memory! I cannot stress this enough—pay attention when messing
around with flash memory!

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One of the brilliant features of the ISR routers is that they use the physical flash cards
that are accessible from the front or back of any router. These typically have a name like
usbflash0:, so to view the contents you’d type dir usbflash0:, for example. You can pull
these flash cards out, put them in an appropriate slot in your PC and the card will show up
as a drive. You can then add, change, and delete files. Just put the flash card back in your
router and power up—instant upgrade. Nice!

Licensing
IOS licensing is now done quite differently than it was with previous versions of the IOS.
Actually, there was no licensing before the new 15.0 IOS code, just your word and honor,
and we can only guess based on how all products are downloaded on the Internet daily
how well that has worked out for Cisco!
Starting with the IOS 15.0 code, things are much different—almost too different. I can
imagine that Cisco will come back toward the middle on its licensing issues, so that the
administration and management won’t be as detailed as the new 15.0 code license is now;
but you can be the judge of that after reading this section.
A new ISR router is pre-installed with the software images and licenses that you ordered,
so as long as you ordered and paid for everything you need, you’re set! If not, you can just
install another license, which can be a tad tedious at first—enough so that installing a license
was made an objective on the Cisco exam! Of course, it can be done, but it definitely requires
some effort. As is typical with Cisco, if you spend enough money on their products, they tend
to make it easier on you and your administration, and the licensing for the newest IOS is no
exception, as you’ll soon see.
On a positive note, Cisco provides evaluation licenses for most software packages and
features that are supported on the hardware you purchased, and it’s always nice to be able
to try it out before you buy. Once the temporary license expires after 60 days, you need to
acquire a permanent license in order to continue to use the extended features that aren’t
available in your current version. This method of licensing allows you to enable a router to
use different parts of the IOS. So, what happens after 60 days? Well, nothing—back to the
honor system for now. This is now called Right-To-Use (RTU) licensing, and it probably
won’t always be available via your honor, but for now it is.
But that’s not the best part of the new licensing features. Prior to the 15.0 code release,
there were eight different software feature sets for each hardware router type. With the IOS
15.0 code, the packaging is now called a universal image, meaning all feature sets are available
in one file with all features packed neatly inside. So instead of the pre-15.0 IOS file packages of
one image per feature set, Cisco now just builds one universal image that includes all of them
in the file. Even so, we still need a different universal image per router model or series, just not
a different image for each feature set as we did with previous IOS versions.
To use the features in the IOS software, you must unlock them using the software
activation process. Since all features available are inside the universal image already,
you can just unlock the features you need as you need them, and of course pay for these

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features when you determine that they meet your business requirements. All routers
come with something called the IP Base licensing, which is the prerequisite for installing
all other features.
There are three different technology packages available for purchase that can be installed
as additional feature packs on top of the prerequisite IP Base (default), which provides entrylevel IOS functionality. These are as follows:
Data: MPLS, ATM, and multiprotocol support
Unified Communications: VoIP and IP telephony
Security: Cisco IOS Firewall, IPS, IPsec, 3DES, and VPN
For example, if you need MPLS and IPsec, you’ll need the default IP Base, Data, and
Security premium packages unlocked on your router.
To obtain the license, you’ll need the unique device identifier (UDI), which has two
components: the product ID (PID) and the serial number of the router. The show license
UDI command provides this information in an output as shown:
Router#sh license udi
Device#
PID
SN
UDI
------------------------------------------------------------------------*0
CISCO2901/K9
FTX1641Y07J
CISCO2901/K9:FTX1641Y07J

After the time has expired for your 60-day evaluation period, you can either obtain the
license file from the Cisco License Manager (CLM), which is an automated process, or use
the manual process through the Cisco Product License Registration portal. Typically only
larger companies will use the CLM because you’d need to install software on a server, which
then keeps track of all your licenses for you. If you have just a few licenses that you use, you
can opt for the manual web browser process found on the Cisco Product License Registration
portal and then just add in a few CLI commands. After that, you just basically keep track of
putting all the different license features together for each device you manage. Although this
sounds like a lot of work, you don’t need to perform these steps often. But clearly, going with
the CLM makes a lot of sense if you have bunches of licenses to manage because it will put
together all the little pieces of licensing for each router in one easy process.
When you purchase the software package with the features that you want to install,
you need to permanently activate the software package using your UDI and the product
authorization key (PAK) that you received with your purchase. This is essentially your
receipt acknowledging that you purchased the license. You then need to connect the license
with a particular router by combining the PAK and the UDI, which you do online at the
Cisco Product License Registration portal (www.cisco.com/go/license). If you haven’t
already registered the license on a different router, and it is valid, Cisco will then email
you your permanent license, or you can download it from your account.
But wait! You’re still not done. You now need to activate the license on the router.
Whew… maybe it’s worthwhile to install the CLM on a server after all! Staying with the
manual method, you need to make the new license file available to the router either via a
USB port on the router or through a TFTP server. Once it’s available to the router, you’ll
use the license install command from privileged mode.

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Assuming that you copied the file into flash memory, the command would look like
something like this:
Router#license install ?
archive: Install from archive: file system
flash:
Install from flash: file system
ftp:
Install from ftp: file system
http:
Install from http: file system
https:
Install from https: file system
null:
Install from null: file system
nvram:
Install from nvram: file system
rcp:
Install from rcp: file system
scp:
Install from scp: file system
syslog:
Install from syslog: file system
system:
Install from system: file system
tftp:
Install from tftp: file system
tmpsys:
Install from tmpsys: file system
xmodem:
Install from xmodem: file system
ymodem:
Install from ymodem: file system
Router#license install flash:FTX1628838P_201302111432454180.lic
Installing licenses from "flash::FTX1628838P_201302111432454180.lic"
Installing...Feature:datak9...Successful:Supported
1/1 licenses were successfully installed
0/1 licenses were existing licenses
0/1 licenses were failed to install
April 12 2:31:19.786: %LICENSE-6-INSTALL: Feature datak9 1.0 was
installed in this device. UDI=CISCO2901/K9:FTX1628838P; StoreIndex=1:Primary
License Storage

April 12 2:31:20.078: %IOS_LICENSE_IMAGE_APPLICATION-6-LICENSE_LEVEL: Module name
=c2800 Next reboot level = datak9 and License = datak9

You need to reboot to have the new license take effect. Now that you have your license
installed and running, how do you use Right-To-Use licensing to check out new features on
your router? Let’s look into that now.

Right-To-Use Licenses (Evaluation Licenses)
Originally called evaluation licenses, Right-To-Use (RTU) licenses are what you need
when you want to update your IOS to load a new feature but either don’t want to wait
to get the license or just want to test if this feature will truly meet your business requirements. This makes sense because if Cisco made it complicated to load and check out a

Licensing

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feature, they could potentially miss out on a sale! Of course if the feature does work for
you, they’ll want you to buy a permanent license, but again, this is on the honor system
at the time of this writing.
Cisco’s license model allows you to install the feature you want without a PAK. The
Right-To-Use license works for 60 days before you would need to install your permanent
license. To enable the Right-To-Use license you would use the license boot module command. The following demonstrates starting the Right-To-Use license on my 2900 series
router, enabling the security module named securityk9:
Router(config)#license boot module c2900 technology-package securityk9
PLEASE READ THE FOLLOWING TERMS CAREFULLY. INSTALLING THE LICENSE OR LICENSE KEY
PROVIDED FOR ANY CISCO PRODUCT FEATURE OR USING
SUCHPRODUCT FEATURE CONSTITUTES YOUR FULL ACCEPTANCE OF THE
FOLLOWING TERMS. YOU MUST NOT PROCEED FURTHER IF YOU ARE NOT WILLING
TO BE BOUND BY ALL THE TERMS SET FORTH HEREIN.
[output cut]
Activation of the software command line interface will be evidence of
your acceptance of this agreement.

ACCEPT? [yes/no]: yes

% use 'write' command to make license boot config take effect on next boot
Feb 12 01:35:45.060: %IOS_LICENSE_IMAGE_APPLICATION-6-LICENSE_LEVEL:
Module name =c2900 Next reboot level = securityk9 and License = securityk9

Feb 12 01:35:45.524: %LICENSE-6-EULA_ACCEPTED: EULA for feature
securityk9 1.0 has been accepted. UDI=CISCO2901/K9:FTX1628838P;
StoreIndex=0:Built-In License Storage

Once the router is reloaded, you can use the security feature set. And it is really nice that
you don’t need to reload the router again if you choose to install a permanent license for this
feature. The show license command shows the licenses installed on the router:
Router#show license
Index 1 Feature: ipbasek9
Period left: Life time
License Type: Permanent
License State: Active, In Use
License Count: Non-Counted
License Priority: Medium
Index 2 Feature: securityk9
Period left: 8 weeks 2 days

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Period Used: 0 minute 0 second
License Type: EvalRightToUse
License State: Active, In Use
License Count: Non-Counted
License Priority: None
Index 3 Feature: uck9
Period left: Life time
License Type: Permanent
License State: Active, In Use
License Count: Non-Counted
License Priority: Medium
Index 4 Feature: datak9
Period left: Not Activated
Period Used: 0 minute 0 second
License Type: EvalRightToUse
License State: Not in Use, EULA not accepted
License Count: Non-Counted
License Priority: None
Index 5 Feature: gatekeeper
[output cut]

You can see in the preceding output that the ipbasek9 is permanent and the securityk9
has a license type of EvalRightToUse. The show license feature command provides
the same information as show license, but it’s summarized into one line as shown in the
next output:
Router#sh license feature
Feature name
Enforcement
ipbasek9
no
securityk9
yes
uck9
yes
datak9
yes
gatekeeper
yes
SSL_VPN
yes
ios-ips-update
yes
SNASw
yes
hseck9
yes
cme-srst
yes
WAAS_Express
yes
UCVideo
yes

Evaluation
no
yes
yes
yes
yes
yes
yes
yes
no
yes
yes
yes

Subscription
no
no
no
no
no
no
yes
no
no
no
no
no

Enabled RightToUse
yes
no
no
yes
yes
yes
no
yes
no
yes
no
yes
no
yes
no
yes
no
no
yes
yes
no
yes
no
yes

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The show version command also shows the license information at the end of the
command output:
Router#show version
[output cut]
License Info:

License UDI:

------------------------------------------------Device#
PID
SN
------------------------------------------------*0
CISCO2901/K9
FTX1641Y07J

Technology Package License Information for Module:'c2900'

----------------------------------------------------------------Technology
Technology-package
Technology-package
Current
Type
Next reboot
-----------------------------------------------------------------ipbase
ipbasek9
Permanent
ipbasek9
security
None
None
None
uc
uck9
Permanent
uck9
data
None
None
None

Configuration register is 0x2102

The show version command shows if the license was activated. Don’t forget, you’ll
need to reload the router to have the license features take effect if the license evaluation
is not already active.

Backing Up and Uninstalling the License
It would be a shame to lose your license if it has been stored in flash and your flash files
become corrupted. So always back up your IOS license!
If your license has been saved in a location other than flash, you can easily back it up to
flash memory via the license save command:
Router#license save flash:Todd_License.lic

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The above command will save your current license to flash. You can restore your license
with the license install command I demonstrated earlier.
There are two steps to uninstalling the license on a router. First, to uninstall the license
you need to disable the technology package, using the no license boot module command
with the keyword disable at the end of the command line:
Router#license boot module c2900 technology-package securityk9 disable

The second step is to clear the license. To achieve this from the router, use the license
clear command and then remove the license with the no license boot module command.
Router#license clear securityk9
Router#config t
Router(config)#no license boot module c2900 technology-package securityk9 disable
Router(config)#exit
Router#reload

After you run through the preceding commands, the license will be removed from
your router.
Here’s a summary of the license commands I used in this chapter. These are important commands to have down and you really need to understand these to meet the Cisco
objectives:
uu

show license determines the licenses that are active on your system. It also displays

a group of lines for each feature in the currently running IOS image along with several status variables related to software activation and licensing, both licensed and
unlicensed features.
uu

uu

uu

show license feature allows you to view the technology package licenses and feature
licenses that are supported on your router along with several status variables related to
software activation and licensing. This includes both licensed and unlicensed features.
show license udi displays the unique device identifier (UDI) of the router, which
comprises the product ID (PID) and serial number of the router.
show version displays various information about the current IOS version, including
the licensing details at the end of the command’s output.

uu

license install url installs a license key file into a router.

uu

license boot module installs a Right-To-Use license feature on a router.

Summary
You now know how Cisco routers are configured and how to manage those configurations.
This chapter covered the internal components of a router, which included ROM, RAM,
NVRAM, and flash.

Exam Essentials

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In addition, I covered what happens when a router boots and which files are loaded at
that time. The configuration register tells the router how to boot and where to find files. You
learned how to change and verify the configuration register settings for password recovery
purposes. I also showed you how to manage these files using the CLI and IFS.
Finally, the chapter covered licensing with the new 15.0 code, including how to install a
permanent license and Right-To-Use license to install features for 60 days. I also showed you
the verification commands used to see what licenses are installed and to verify their status.

Exam Essentials
Define the Cisco router components. Describe the functions of the bootstrap, POST, ROM
monitor, mini-IOS, RAM, ROM, flash memory, NVRAM, and the configuration register.
Identify the steps in the router boot sequence. The steps in the boot sequence are: POST,
loading the IOS, and copying the startup configuration from NVRAM to RAM.
Understand configuration register commands and settings. The 0x2102 setting is the
default on all Cisco routers and tells the router to look in NVRAM for the boot sequence.
0x2101 tells the router to boot from ROM, and 0x2142 tells the router not to load the
startup-config in NVRAM to provide password recovery.
Perform password recovery. The steps in the password recovery process are: interrupt the
router boot sequence, change the configuration register, reload the router and enter privileged mode, copy the startup-config file to running-config and verify that your interfaces
are re-enabled, change/set the password, save the new configuration, reset the configuration
register, and reload the router.
Back up an IOS image. By using the privileged-mode command copy flash tftp, you
can back up a file from flash memory to a TFTP (network) server.
Restore or upgrade an IOS image. By using the privileged-mode command copy tftp
flash, you can restore or upgrade a file from a TFTP (network) server to flash memory.
Describe best practices to prepare to back up an IOS image to a network server. Make
sure that you can access the network server, ensure that the network server has adequate
space for the code image, and verify the file naming and path requirement.
Understand and use Cisco IFS file system management commands. The commands to use
are dir, copy, more, delete, erase or format, cd and pwd, and mkdir and rmdir, as well as
system:running-config and nvram:startup-config.
Remember how to install a permanent and Right-To-Use license. To install a permanent
license on a router, use the install license url command. To install an evaluation feature,
use the license boot module command.

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Remember the verification commands used for licensing in the new ISR G2 routers. The
show license command determines the licenses that are active on your system. The show
license feature command allows you to view the technology package licenses and feature
licenses that are supported on your router. The show license udi command displays the
unique device identifier (UDI) of the router, which comprises the product ID (PID) and serial
number of the router, and the show version command displays various information about
the current IOS version, including the licensing details at the end of the command’s output.

Written Labs

691

Written Labs
The answers to these labs can be found in Appendix A, “Answers to Written Labs.”
In this section, you’ll complete the following labs to make sure you’ve got the information
and concepts contained within them fully dialed in:
Lab 2.1: IOS Management
Lab 2.2: Router Memory

Written Lab 2.1: IOS Management
Write the answers to the following questions:
1. What is the command to copy a Cisco IOS to a TFTP server?
2. What do you set the configuration register setting to in order to boot the mini-IOS

in ROM?
3. What is the configuration register setting to tell the router to look in NVRAM for the

boot sequence?
4. What do you set the configuration register setting to in order to boot to ROM moni-

tor mode?
5. What is used with a PAK to generate a license file?
6. What is the configuration register setting for password recovery?
7. Which command can change the location from which the system loads the IOS?
8. What is the first step of the router boot sequence?
9. What command can you use to upgrade a Cisco IOS?
10. Which command determines the licenses that are active on your system?

Written Lab 2.2: Router Memory
Identify the location in a router where each of the following files is stored by default.
1. Cisco IOS
2. Bootstrap
3. Startup configuration
4. POST routine
5. Running configuration
6. ARP cache
7. Mini-IOS
8. ROM monitor
9. Routing tables
10. Packet buffers

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Hands-on Labs
To complete the labs in this section, you need at least one router (three would be best) and at
least one PC running as a TFTP server. TFTP server software must be installed and running
on the PC. For these labs, it is also assumed that your PC and the router(s) are connected
together with a switch or hub and that all interfaces (PC NIC and router interfaces) are in the
same subnet. You can alternately connect the PC directly to the router or connect the routers
directly to one another (use a crossover cable in that case). Remember that the labs listed here
were created for use with real routers but can easily be used with the LammleSim IOS version
or Cisco’s Packet Tracer program.
Here is a list of the labs in this chapter:
Lab 2.1: Backing Up Your Router IOS
Lab 2.2: Upgrading or Restoring Your Router IOS

Hands-on Lab 2.1: Backing Up Your Router IOS
In this lab, we’ll be backing up the IOS from flash to a TFTP host.
1. Log into your router and go into privileged mode by typing en or enable.
2. Make sure you can connect to the TFTP server that is on your network by pinging the

IP address from the router console.
3. Type show flash to see the contents of flash memory.
4. Type show version at the router privileged-mode prompt to get the name of the IOS currently running on the router. If there is only one file in flash memory, the show flash and
show version commands show the same file. Remember that the show version command
shows you the file that is currently running and the show flash command shows you all

of the files in flash memory.
5. Once you know you have good Ethernet connectivity to the TFTP server and you also
know the IOS filename, back up your IOS by typing copy flash tftp. This command

tells the router to copy a specified file from flash memory (this is where the IOS is
stored by default) to a TFTP server.
6. Enter the IP address of the TFTP server and the source IOS filename. The file is now

copied and stored in the TFTP server’s default directory.

Hands-on Lab 2.2: Upgrading or Restoring
Your Router IOS
In this lab, we’ll be copying an IOS from a TFTP host to flash memory.
1. Log into your router and go into privileged mode by typing en or enable.
2. Make sure you can connect to the TFTP server by pinging the IP address of the server

from the router console.

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693

3. Once you know you have good Ethernet connectivity to the TFTP server, type the
copy tftp flash command.
4. Confirm that the router will not function during the restore or upgrade by following

the prompts provided on the router console. It is possible this prompt may not occur.
5. Enter the IP address of the TFTP server.
6. Enter the name of the IOS file you want to restore or upgrade.
7. Confirm that you understand the contents of flash memory will be erased if there is not

enough room in flash to store the new image.
8. Watch in amazement as your IOS is deleted out of flash memory and your new IOS is

copied to flash memory.
If the file that was in flash memory is deleted but the new version wasn’t copied to flash
memory, the router will boot from ROM monitor mode. You’ll need to figure out why the
copy operation did not take place.

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Review Questions
The following questions are designed to test your understanding of this
chapter’s material. For more information on how to get additional questions, please see this book’s introduction.

The answers to these questions can be found in Appendix B, “Answers to Review
Questions.”
1. What does the command confreg 0x2142 provide?
A. It is used to restart the router.
B. It is used to bypass the configuration in NVRAM.
C. It is used to enter ROM monitor mode.
D. It is used to view the lost password.
2. Which command will copy the IOS to a backup host on your network?
A. transfer IOS to 172.16.10.1
B. copy run start
C. copy tftp flash
D. copy start tftp
E. copy flash tftp
3. What command is used to permanently install a license on an ISR2 router?
A. install license
B. license install
C. boot system license
D. boot license module
4. You type the following into the router and reload. What will the router do?
Router(config)#boot system flash c2800nm-advsecurityk9-mz.151-4.M6.bin
Router(config)#config-register 0x2101
Router(config)#do sh ver
[output cut]
Configuration register is 0x2102 (will be 0x2101 at next reload)

A. The router will expand and run the c2800nm-advsecurityk9-mz.151-4.M6.bin

IOS from flash memory.
B. The router will go into setup mode.
C. The router will load the mini-IOS from ROM.
D. The router will enter ROM monitor mode.

Review Questions

695

5. A network administrator wants to upgrade the IOS of a router without removing the

image currently installed. What command will display the amount of memory consumed by the current IOS image and indicate whether there is enough room available
to hold both the current and new images?
A. show version
B. show flash
C. show memory
D. show buffers
E. show running-config
6. The corporate office sends you a new router to connect, but upon connecting the con-

sole cable, you see that there is already a configuration on the router. What should be
done before a new configuration is entered in the router?
A. RAM should be erased and the router restarted.
B. Flash should be erased and the router restarted.
C. NVRAM should be erased and the router restarted.
D. The new configuration should be entered and saved.
7. Which command loads a new version of the Cisco IOS into a router?
A. copy flash ftp
B. copy nvram flash
C. copy flash tftp
D. copy tftp flash
8. Which command will show you the IOS version running on your router?
A. sh IOS
B. sh flash
C. sh version
D. sh protocols
9. What should the configuration register value be after you successfully complete the

password recovery procedure and return the router to normal operation?
A. 0x2100
B. 0x2101
C. 0x2102
D. 0x2142

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10. You save the configuration on a router with the copy running-config startup-config command and reboot the router. The router, however, comes up with a blank con-

figuration. What can the problem be?
A. You didn’t boot the router with the correct command.
B. NVRAM is corrupted.
C. The configuration register setting is incorrect.
D. The newly upgraded IOS is not compatible with the hardware of the router.
E. The configuration you saved is not compatible with the hardware.
11. Which command will install a Right-To-Use license so you can use an evaluation version

of a feature?
A. install Right-To-Use license feature feature
B. install temporary feature feature
C. license install feature
D. license boot module
12. Which command determines the licenses that are active on your system along with

several status variables?
A. show license
B. show license feature
C. show license udi
D. show version
13. Which command allows you to view the technology package licenses and feature

licenses that are supported on your router along with several status variables?
A. show license
B. show license feature
C. show license udi
D. show version
14. Which command displays the unique device identifier that comprises the product

ID and serial number of the router?
A. show license
B. show license feature
C. show license udi
D. show version

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15. Which command displays various information about the current IOS version, including

the licensing details at the end of the command’s output?
A. show license
B. show license feature
C. show license udi
D. show version
16. Which command backs up your license to flash memory?
A. copy tftp flash
B. save license flash
C. license save flash
D. copy license flash
17. Which command displays the configuration register setting?
A. show ip route
B. show boot version
C. show version
D. show flash
18. What two steps are needed to remove a license from a router? (Choose two.)
A. Use the erase flash:license command.
B. Reload the system.
C. Use the license boot command with the disable variable at the end of the com-

mand line.
D. Clear the license with the license clear command.
19. You have your laptop directly connected into a router’s Ethernet port. Which of the
following are among the requirements for the copy flash tftp command to be suc-

cessful? (Choose three.)
A. TFTP server software must be running on the router.
B. TFTP server software must be running on your laptop.
C. The Ethernet cable connecting the laptop directly into the router’s Ethernet port

must be a straight-through cable.
D. The laptop must be on the same subnet as the router’s Ethernet interface.
E. The copy flash tftp command must be supplied the IP address of the laptop.
F. There must be enough room in the flash memory of the router to accommodate the

file to be copied.

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20. The configuration register setting of 0x2102 provides what function to a router?
A. Tells the router to boot into ROM monitor mode
B. Provides password recovery
C. Tells the router to look in NVRAM for the boot sequence
D. Boots the IOS from a TFTP server
E. Boots an IOS image stored in ROM

Chapter

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The following ICND2 exam topics
are covered in this chapter:
11 IP Services
■■

■■

Recognize high availability (FHRP)
■■

VRRP

■■

HSRP

■■

GLBP

Configure and verify Syslog
■■

■■

Utilize Syslog Output

Describe SNMP v2 & v3

11 Troubleshooting
■■

Utilize netflow data

■■

Monitor NetFlow statistics

In this chapter, I’m going to show you how to integrate redundancy and load-balancing features into your network elegantly
with the routers that you likely have already. Acquiring some
overpriced load-balancing device just isn’t always necessary because knowing how to properly configure and use Hot Standby Router Protocol (HSRP), as well as the nonproprietary
Virtual Router Redundancy Protocol (VRRP), can often meet your needs instead. You’ll
soon see that while these technologies are very similar in function, they operate slightly
differently. I’ll also show you how to configure and use Gateway Load Balancing Protocol
(GLBP), which allows you to use up to four routers for an effective load-balancing solution
within your first hop redundancy protocols (FHRPs).
I know we discussed syslog in earlier CCENT chapters, but I’m going to delve into it
more in-depth in this chapter, as well as look at Simple Network Management Protocol
(SNMP) and the type of alerts sent to the network management station (NMS). In addition,
we’ll cover Cisco NetFlow and how it works in an internetwork.
To find up-to-the-minute updates for this chapter, please see
www.lammle.com/forum or the book’s web page at www.sybex.com.

Client Redundancy Issues
If you’re wondering how you can possibly configure a client to send data off its local link
when its default gateway router has gone down, you’ve targeted a key issue because the
answer is that usually, you can’t! Most host operating systems just don’t allow you to
change data routing. Sure, if a host’s default gateway router goes down, the rest of the
network will still converge, but it won’t share that information with the hosts. Take a look
at Figure 17.1 to see what I am talking about. There are actually two routers available to
forward data for the local subnet, but the hosts know about only one of them. They learn
about this router when you provide them with the default gateway either statically or
through DHCP.
This begs the question: Is there another way to use the second active router? The answer
is a bit complicated, but bear with me. There is a feature that’s enabled by default on Cisco
routers called Proxy Address Resolution Protocol (Proxy ARP). Proxy ARP enables hosts,
which have no knowledge of routing options, to obtain the MAC address of a gateway
router that can forward packets for them.

Client Redundancy Issues

F ig u re 17.1

701

Default gateway

Fa0/1

Fa0/1

Fa0/0
10.0.0.1

Fa0/0
10.0.0.2

IP: 10.0.0.100
Gateway: 10.0.0.1

You can see how this happens in Figure 17.2. If a Proxy ARP–enabled router receives
an ARP request for an IP address that it knows isn’t on the same subnet as the requesting host, it will respond with an ARP reply packet to the host. The router will give its
own local MAC address—the MAC address of its interface on the host’s subnet—as the
destination MAC address for the IP address that the host is seeking to be resolved. After
receiving the destination MAC address, the host will then send all the packets to the
router, not knowing that what it sees as the destination host is really a router. The router
will then forward the packets toward the intended host.
So with Proxy ARP, the host device sends traffic as if the destination device were located
on its own network segment. If the router that responded to the ARP request fails, the
source host continues to send packets for that destination to the same MAC address. But
because they’re being sent to a failed router, the packets will be sent to the other router that
is also responding to ARP requests for remote hosts.
After the time-out period on the host, the proxy ARP MAC address ages out of the ARP
cache. The host can then make a new ARP request for the destination and get the address of
another proxy ARP router. Still, keep in mind that the host cannot send packets off of its subnet during the failover time. This isn’t exactly a perfect situation, so there has to be a better
way, right? Well, there is, and that’s precisely where redundancy protocols come to the rescue!

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Proxy ARP

Fa0/1

Fa0/1

Fa0/0
10.0.0.1

Fa0/0
10.0.0.2

Proxy ARP
response

ARP request for remote host

IP: 10.0.0.100

Introducing First Hop Redundancy
Protocol (FHRP)
First hop redundancy protocols (FHRPs) work by giving you a way to configure more than
one physical router to appear as if they were only a single logical one. This makes client
configuration and communication easier because you can simply configure a single default
gateway and the host machine can use its standard protocols to communicate. First hop is
a reference to the default router being the first router, or first router hop, through which a
packet must pass.
So how does a redundancy protocol accomplish this? The protocols I’m going to describe
to you do this basically by presenting a virtual router to all of the clients. The virtual router
has its own IP and MAC addresses. The virtual IP address is the address that’s configured
on each of the host machines as the default gateway. The virtual MAC address is the address
that will be returned when an ARP request is sent by a host. The hosts don’t know or care
which physical router is actually forwarding the traffic, as you can see in Figure 17.3.

Introducing First Hop Redundancy Protocol (FHRP)

F ig u re 17. 3
address.

703

FHRPs use a virtual router with a virtual IP address and virtual MAC

Fa0/1
Fa0/0
10.0.0.1

Fa0/1

?

Virtual router
10.0.0.10

Fa0/0
10.0.0.2

IP: 10.0.0.100
Gateway: 10.0.0.10

It’s the responsibility of the redundancy protocol to decide which physical router will
actively forward traffic and which one will be placed on standby in case the active router
fails. Even if the active router fails, the transition to the standby router will be transparent to
the hosts because the virtual router, which is identified by the virtual IP and MAC addresses,
is now used by the standby router. The hosts never change default gateway information, so
traffic keeps flowing.
Fault-tolerant solutions provide continued operation in the event of
a device failure, and load-balancing solutions distribute the workload
over multiple devices.

Next we’ll explore these three important redundancy protocols:
Hot Standby Router Protocol (HSRP) is by far Cisco’s favorite protocol ever! Don’t buy just
one router; buy up to eight routers to provide the same service, and keep seven as backup in
case of failure! HSRP is a Cisco proprietary protocol that provides a redundant gateway for
hosts on a local subnet, but this isn’t a load-balanced solution. HSRP allows you to configure

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two or more routers into a standby group that shares an IP address and MAC address and
provides a default gateway. When the IP and MAC addresses are independent from the routers’
physical addresses (on a virtual interface, not tied to a specific interface), they can swap control
of an address if the current forwarding and active router fails. But there is actually a way you
can sort of achieve load balancing with HSRP—by using multiple VLANs and designating a
specific router active for one VLAN, then an alternate router as active for the other VLAN via
trunking. This still isn’t a true load-balancing solution and it’s not nearly as solid as what you
can achieve with GLBP!
Virtual Router Redundancy Protocol (VRRP) also provides a redundant—but again,
not load-balanced—gateway for hosts on a local subnet. It’s an open standard protocol
that functions almost identically to HSRP. I’ll comb through the fine differences that exist
between these protocols later in the chapter.
Gateway Load Balancing Protocol (GLBP) doesn’t just stop at providing us with a redundant gateway; it’s a true load-balancing solution for routers. GLBP allows a maximum of
four routers in each forwarding group. By default, the active router directs the traffic from
hosts to each successive router in the group using a round-robin algorithm. The hosts are
directed to send their traffic toward a specific router by being given the MAC address of
the next router in line to be used.

Hot Standby Router Protocol (HSRP)
Again, HSRP is a Cisco proprietary protocol that can be run on most, but not all, of
Cisco’s router and multilayer switch models. It defines a standby group, and each standby
group that you define includes the following routers:
uu

Active router

uu

Standby router

uu

Virtual router

uu

Any other routers that maybe attached to the subnet

The problem with HSRP is that with it, only one router is active and two or more routers
just sit there in standby mode and won’t be used unless a failure occurs—not very cost effective or efficient! Figure 17.4 shows how only one router is used at a time in an HSRP group.
The standby group will always have at least two routers participating in it. The primary
players in the group are the one active router and one standby router that communicate to
each other using multicast Hello messages. The Hello messages provide all of the required
communication for the routers. The Hellos contain the information required to accomplish
the election that determines the active and standby router positions. They also hold the key
to the failover process. If the standby router stops receiving Hello packets from the active
router, it then takes over the active router role, as shown in Figure 17.5.
As soon as the active router stops responding to Hellos, the standby router automatically
becomes the active router and starts responding to host requests.

Hot Standby Router Protocol (HSRP)

F ig u re 17. 4

705

HSRP active and standby routers

Fa0/1
Fa0/0
10.0.0.1
Active

Fa0/1

Virtual router
10.0.0.10

Fa0/0
10.0.0.2
Standby

IP: 10.0.0.100
Gateway: 10.0.0.10

Virtual MAC Address
A virtual router in an HSRP group has a virtual IP address and a virtual MAC address. So
where does that virtual MAC come from? The virtual IP address isn’t that hard to figure
out; it just has to be a unique IP address on the same subnet as the hosts defined in the
configuration. But MAC addresses are a little different, right? Or are they? The answer is
yes—sort of. With HSRP, you create a totally new, made-up MAC address in addition to
the IP address.
The HSRP MAC address has only one variable piece in it. The first 24 bits still identify
the vendor who manufactured the device (the organizationally unique identifier, or OUI).
The next 16 bits in the address tell us that the MAC address is a well-known HSRP MAC
address. Finally, the last 8 bits of the address are the hexadecimal representation of the
HSRP group number.
Let me clarify all this with an example of what an HSRP MAC address would look like:
0000.0c07.ac0a

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The first 24 bits (0000.0c) are the vendor ID of the address; in the case of HSRP being
a Cisco protocol, the ID is assigned to Cisco.
The next 16 bits (07.ac) are the well-known HSRP ID. This part of the address was
assigned by Cisco in the protocol, so it’s always easy to recognize that this address is
for use with HSRP.
The last 8 bits (0a) are the only variable bits and represent the HSRP group number
that you assign. In this case, the group number is 10 and converted to hexadecimal
when placed in the MAC address, where it becomes the 0a that you see.

F ig u re 17. 5

Example of HSRP active and standby routers swapping interfaces

Fa0/1

Fa0/0
10.0.0.1
Standby

Fa0/1

Virtual router
10.0.0.10

Fa0/0
10.0.0.2
Active

IP: 10.0.0.100
Gateway: 10.0.0.10

You can see this displayed with every MAC address added to the ARP cache of every
router in the HSRP group. There will be the translation from the IP address to the MAC
address, as well as the interface on which it’s located.

HSRP Timers
Before we get deeper into the roles that each of the routers can have in an HSRP group, I
want to define the HSRP timers. The timers are very important to HSRP function because

Hot Standby Router Protocol (HSRP)

707

they ensure communication between the routers, and if something goes wrong, they allow
the standby router to take over. The HSRP timers include hello, hold, active, and standby.
Hello timer The hello timer is the defined interval during which each of the routers send
out Hello messages. Their default interval is 3 seconds and they identify the state that each
router is in. This is important because the particular state determines the specific role of
each router and, as a result, the actions each will take within the group. Figure 17.6 shows
the Hello messages being sent and the router using the hello timer to keep the network
flowing in case of a failure.
F ig u re 17. 6

HSRP Hellos

Fa0/1
Fa0/0
10.0.0.1
Active

Virtual router
10.0.0.10
Hello?

Fa0/1
Fa0/0
10.0.0.2
Standby

IP: 10.0.0.100
Gateway: 10.0.0.10

This timer can be changed and people used to avoid doing so because it was thought that lowering the hello value would place an unnecessary load on the routers. That isn’t true with most
of the routers today; in fact, you can configure the timers in milliseconds, meaning the failover
time can be in milliseconds! Still, keep in mind that increasing the value will make the standby
router wait longer before taking over for the active router when it fails or can’t communicate.
Hold timer The hold timer specifies the interval the standby router uses to determine whether
the active router is offline or out of communication. By default, the hold timer is 10 seconds,
roughly three times the default for the hello timer. If one timer is changed for some reason,

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I recommend using this multiplier to adjust the other timers too. By setting the hold timer at
three times the hello timer, you ensure that the standby router doesn’t take over the active role
every time there’s a short break in communication.
Active timer The active timer monitors the state of the active router. The timer resets
each time a router in the standby group receives a Hello packet from the active router.
This timer expires based on the hold time value that’s set in the corresponding field of
the HSRP hello message.
Standby timer The standby timer is used to monitor the state of the standby router. The
timer resets anytime a router in the standby group receives a Hello packet from the standby
router and expires based on the hold time value that’s set in the respective Hello packet.

Large Enterprise Network Outages with FHRPs
Years ago when HSRP was all the rage, and before VRRP and GLBP, enterprises used hundreds of HSRP groups. With the hello timer set to 3 seconds and a hold time of 10 seconds,
these timers worked just fine and we had great redundancy with our core routers.
However, in the last few years, and certainly in the future, 10 seconds is now a lifetime!
Some of my customers have been complaining with the failover time and loss of connectivity to their virtual server farm.
So lately I’ve been changing the timers to well below the defaults. Cisco had changed the
timers so you could use sub-second times for failover. Because these are multicast packets,
the overhead that is seen on a current high-speed network is almost nothing.
The hello timer is typically set to 200 msec and the hold time is 700 msec. The command
is as follows:
(config-if)#Standby 1 timers msec 200 msec 700
This almost ensures that not even a single packet is lost when there is an outage.

Group Roles
Each of the routers in the standby group has a specific function and role to fulfill. The three
main roles are as virtual router, active router, and standby router. Additional routers can
also be included in the group.
Virtual router As its name implies, the virtual router is not a physical entity. It really
just defines the role that’s held by one of the physical routers. The physical router that

Hot Standby Router Protocol (HSRP)

709

communicates as the virtual router is the current active router. The virtual router is
nothing more than a separate IP address and MAC address to which packets are sent.
Active router The active router is the physical router that receives data sent to the virtual
router address and routes it onward to its various destinations. As I mentioned, this router
accepts all the data sent to the MAC address of the virtual router in addition to the data
that’s been sent to its own physical MAC address. The active router processes the data
that’s being forwarded and will also answer any ARP requests destined for the virtual
router’s IP address.
Standby router The standby router is the backup to the active router. Its job is to monitor
the status of the HSRP group and quickly take over packet-forwarding responsibilities if
the active router fails or loses communication. Both the active and standby routers transmit
Hello messages to inform all other routers in the group of their role and status.
Other routers An HSRP group can include additional routers, which are members of the
group but that don’t take the primary roles of either active or standby states. These routers
monitor the Hello messages sent by the active and standby routers to ensure that an active
and standby router exists for the HSRP group that they belong to. They will forward data
that’s specifically addressed to their own IP addresses, but they will never forward data
addressed to the virtual router unless elected to the active or standby state. These routers
send “speak” messages based on the hello timer interval that informs other routers of their
position in an election.

Interface Tracking
By now, you probably understand why having a virtual router on a LAN is a great idea.
You also know why it’s a very good thing that the active router can change dynamically,
giving us much needed redundancy on our inside network. But what about the links to the
upstream network or the Internet connection off of those HSRP-enabled routers? And how
will the inside hosts know if an outside interface goes down or if they are sending packets
to an active router that can’t route to a remote network? Key questions and HSRP do provide a solution for them called interface tracking.
Figure 17.7 shows how HSRP-enabled routers can keep track of the interface status of the
outside interfaces and how they can switch the inside active router as needed to keep the inside
hosts from losing connectivity upstream.
If the outside link of the active router goes down, the standby router will take over and
become the active router. There is a default priority of 100 on routers configured with an
HSRP interface, and if you raise this priority (we’ll do this in a minute), it means your router
has a higher priority to become the active router. The reason I am bringing this up now is
because when a tracked interface goes down, it decrements the priority of this router.

Configuring and Verifying HSRP
Configuring and verifying the different FHRPs can be pretty simple, especially regarding the Cisco objectives, but as with most technologies, you can quickly get into advanced
configurations and territory with the different FHRPs. The Cisco objectives don’t cover

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much about the configuration of FHRPs, but verification is important, so I’ll use a simple
configuration on two routers here, starting with HSRP, which I’ll also refer to for a simple
GLBP configuration and verification later in this chapter. Figure 17.8 shows the network I’ll
use to demonstrate the FHRPs.
F ig u re 17. 7

Interface tracking setup

Tracked interfaces

Fa0/1

Fa0/1
Fa0/0
10.0.0.1
Active

Tracked interfaces

Virtual router
10.0.0.10

Fa0/0
10.0.0.2
Standby

Fa0/1

Fa0/1
Fa0/0
10.0.0.1
Standby

Virtual router
10.0.0.10

Fa0/0
10.0.0.2
Active

This is a simple configuration that you really need only one command for: standby group
ip virtual_ip. After using this single mandatory command, I’ll name the group and set the
interface on router HSRP1 so it wins the election and becomes the active router by default.
HSRP1#config t
HSRP1(config)#int fa0/0
HSRP1(config-if)#standby ?
<0-255>
group number
authentication Authentication
delay
HSRP initialisation delay
ip
Enable HSRP and set the virtual IP address
mac-address
Virtual MAC address
name
Redundancy name string
preempt
Overthrow lower priority Active routers
priority
Priority level
redirect
Configure sending of ICMP Redirect messages with an HSRP
virtual IP address as the gateway IP address

Hot Standby Router Protocol (HSRP)

timers
track
use-bia
version

Hello and hold timers
Priority tracking
HSRP uses interface's burned in address
HSRP version

HSRP1(config-if)#standby 1 ip 10.1.1.10
HSRP1(config-if)#standby 1 name HSRP_Test
HSRP1(config-if)#standby 1 priority ?
<0-255> Priority value

HSRP1(config-if)#standby 1 priority 110
000047: %HSRP-5-STATECHANGE: FastEthernet0/0 Grp 1 state Speak -> Standby
000048: %HSRP-5-STATECHANGE: FastEthernet0/0 Grp 1 state Standby -> Active110

F ig u re 17. 8

HSRP configuration and verification

Fa0/1

Fa0/1
HSRP1
Fa0/0
10.1.1.1

Virtual router
10.1.1.10

Gateway: 10.1.1.10

HSRP2
Fa0/0
10.1.1.2

711

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There are quite a few commands available to use in an advanced setting with the standby
command, but we’ll stick with the simple commands that follow the Cisco objectives. First,
I numbered the group (1), which must be the same on all routers sharing HSRP duties; then
I added the virtual IP address shared by all routers in the HSRP group. Optionally, I named
the group and then set the priority of HSRP1 to 110, and I left HSRP2 to a default of 100.
The router with the highest priority will win the election to become the active router. Let’s
configure the HSRP2 router now:
HSRP2#config t
HSRP2(config)#int fa0/0
HSRP2(config-if)#standby 1 ip 10.1.1.10
HSRP2(config-if)#standby 1 name HSRP_Test
*Jun 23 21:40:10.699:%HSRP-5-STATECHANGE:FastEthernet0/0 Grp 1 state
Speak -> Standby

I really only needed the first command—naming it was for administrative purposes
only. Notice that the link came up and HSRP2 became the standby router because it had
the lower priority of 100 (the default). Make a note that this priority comes into play only
if both routers were to come up at the same time. This means that HSRP2 would be the
active router, regardless of the priority, if it comes up first.
Let’s take a look at the configurations with the show standby and show standby brief
commands:
HSRP1(config-if)#do show standby
FastEthernet0/0 - Group 1
State is Active
2 state changes, last state change 00:03:40
Virtual IP address is 10.1.1.10
Active virtual MAC address is 0000.0c07.ac01
Local virtual MAC address is 0000.0c07.ac01 (v1 default)
Hello time 3 sec, hold time 10 sec
Next hello sent in 1.076 secs
Preemption disabled
Active router is local
Standby router is 10.1.1.2, priority 100 (expires in 7.448 sec)
Priority 110 (configured 110)
IP redundancy name is "HSRP_Test" (cfgd)

HSRP1(config-if)#do show standby brief
P indicates configured to preempt.
|

Hot Standby Router Protocol (HSRP)

Interface
Fa0/0

Grp Prio P State
1
110
Active

Active
local

Standby
10.1.1.2

713

Virtual IP
10.1.1.10

Notice the group number in each output—it’s a key troubleshooting spot! Each router must
be configured in the same group or they won’t work. Also, you can see the virtual MAC and
configured virtual IP address, as well as the hello time of 3 seconds. The standby and virtual
IP addresses are also displayed.
HSRP2’s output tells us that it’s in standby mode:
HSRP2(config-if)#do show standby brief
P indicates configured to preempt.
|
Interface
Grp Prio P State
Active
Standby
Fa0/0
1
100
Standby 10.1.1.1
local
HRSP2(config-if)#

Virtual IP
10.1.1.10

There is one other command that I want to cover. If you’re studying and want to understand HSRP, you should learn to use this debug command and have your active and standby
routers move. You’ll really get to see what is going on.
HSRP2#debug standby
*Sep 15 00:07:32.344:HSRP:Fa0/0
*Sep 15 00:07:32.344:HSRP:Fa0/0
*Sep 15 00:07:32.344:HSRP:Fa0/0
*Sep 15 00:07:32.344:HSRP:Fa0/0
type: v1 default
*Sep 15 00:07:32.344:HSRP:Fa0/0
Fa0/0 Grp 1 to list
*Sep 15 00:07:32.348:HSRP:Fa0/0
*Sep 15 00:07:32.348:HSRP:Fa0/0
new 0000.0c07.ac01
*Sep 15 00:07:32.348:HSRP:Fa0/0
*Sep 15 00:07:32.348:HSRP:Fa0/0
Init
*Sep 15 00:07:32.348:HSRP:Fa0/0
*Sep 15 00:07:32.348:HSRP:Fa0/0
Disabled -> Init
*Sep 15 00:07:33.352:HSRP:Fa0/0
*Sep 15 00:07:39.936:HSRP:Fa0/0
ac01
*Sep 15 00:07:39.936:HSRP:Fa0/0
ac01
*Sep 15 00:07:39.940:HSRP:Fa0/0

Interface UP
Initialize swsb, Intf state Up
Starting minimum intf delay (1 secs)
Grp 1 Set virtual MAC 0000.0c07.ac01
MAC hash entry 0000.0c07.ac01, Added
Added 10.1.1.10 to hash table
Grp 1 Has mac changed? cur 0000.0c07.ac01
Grp 1 Disabled -> Init
Grp 1 Redundancy "hsrp-Fa0/0-1" state Disabled ->
IP Redundancy "hsrp-Fa0/0-1" added
IP Redundancy "hsrp-Fa0/0-1" update,
Intf min delay expired
Grp 1 MAC addr update Delete from SMF

0000.0c07.

Grp 1 MAC addr update Delete from SMF

0000.0c07.

ARP reload

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HSRP Load Balancing
As you know, HSRP doesn’t really perform true load balancing, but it can be configured
to use more than one router at a time for use with different VLANs. This is different from
the true load balancing that’s possible with GLBP, which I’ll demonstrate in a minute, but
HSRP still performs a load-balancing act of sorts. Figure 17.9 shows how load balancing
would look with HSRP.
F ig u re 17. 9

HSRP load balancing per VLAN

Fa0/1

Fa0/1

HSRP active group 10

HSRP active group 20

Fa0/0.10
Ip address for VLAN 10
Fa0/0.20
Ip address for VLAN 20
Trunk

VLAN 20

Fa0/0.10
Ip address for VLAN 10
Fa0.0.20
Ip address for VLAN 20
Trunk

VLAN 10

How can you get two HSRP routers active at the same time? Well for the same subnet
with this simple configuration you can’t, but by trunking the links to each router, they’ll
run and be configured with a “router on a stick” (ROAS) configuration. This means that
each router can be the default gateway for different VLANs, but you still can have only
one active router per VLAN. Typically, in a more advanced setting you won’t use HSRP for
load balancing; you’ll use GLBP, but you can do load-sharing with HSRP, and that is the
topic of an objective, so we’ll remember that, right? It comes in handy because it prevents
situations where a single point of failure causes traffic interruptions. This HSRP feature
improves network resilience by allowing for load-balancing and redundancy capabilities
between subnets and VLANs.

Virtual Router Redundancy Protocol

715

Virtual Router Redundancy Protocol
Like HSRP, Virtual Router Redundancy Protocol (VRRP) allows a group of routers to
form a single virtual router. In an HSRP or VRRP group, one router is elected to handle
all requests sent to the virtual IP address. With HSRP, this is the active router. An HSRP
group has one active router, at least one standby router, and many listening routers. A
VRRP group has one master router and one or more backup routers and is the open standard implementation of HSRP.

Comparing VRRP and HSRP
The LAN workstations are configured with the address of the virtual router as their default
gateway, just as they are with HSRP, but VRRP differs from HSRP in these important ways:
uu

VRRP is an IEEE standard (RFC 2338) for router redundancy; HSRP is a Cisco
proprietary protocol.

uu

The virtual router that represents a group of routers is known as a VRRP group.

uu

The active router is referred to as the master virtual router.

uu

The master virtual router may have the same IP address as the virtual router group.

uu

Multiple routers can function as backup routers.

uu

VRRP is supported on Ethernet, Fast Ethernet, and Gigabit Ethernet interfaces, as well as
on Multiprotocol Label Switching (MPLS) virtual private networks (VPNs) and VLANs.

VRRP Redundancy Characteristics
VRRP has some unique features:
uu

VRRP provides redundancy for the real IP address of a router or for a virtual IP address
shared among the VRRP group members.

uu

If a real IP address is used, the router with that address becomes the master.

uu

If a virtual IP address is used, the master is the router with the highest priority.

uu

A VRRP group has one master router and one or more backup routers.

uu

The master router uses VRRP messages to inform group members of its status.

uu

VRRP allows load sharing across more than one virtual router.

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Gateway Load Balancing Protocol
Although HSRP and VRRP provide gateway resiliency with per-subnet load balancing, the
upstream bandwidth of the standby members of the redundancy group isn’t used while the
devices are in standby mode.
Only the active routers in HSRP and VRRP groups forward traffic for the virtual MAC.
Resources associated with the standby router are not fully utilized. Some load-balancing can
be accomplished with these protocols through the creation of multiple groups and through
the assignment of multiple default gateways, but be warned—these configurations create an
administrative burden and are inefficient for today’s networks!
Cisco designed a proprietary load-balancing protocol, Gateway Load Balancing Protocol
(GLBP), to allow automatic selection and simultaneous use of multiple available gateways,
as well as permit automatic failover between those gateways. GLBP takes an active/active
approach on a per-subnet basis to support first-hop (default router) traffic when implemented
with two routers on the same LAN. Multiple routers share the load of frames that, from a
client perspective, are sent to a single default gateway address, as shown in Figure 17.10.
F ig u re 17.1 0

Gateway Load Balancing Protocol (GLBP)

Fa0/1
Fa0/0.0
10.0.0.1
Forwarding

IP: 10.0.0.100
Gateway: 10.0.0.10

Fa0/1
Virtual router
10.0.0.10

IP: 10.0.0.101
Gateway: 10.0.0.10

Fa0/0.10
10.0.0.2
Forwarding

IP: 10.0.0.102
Gateway: 10.0.0.10

IP: 10.0.0.103
Gateway: 10.0.0.10

Gateway Load Balancing Protocol

717

With GLBP, resources can be fully utilized without the administrative hassle of configuring multiple groups and managing multiple default gateway configurations as required
when working with HSRP and VRRP.

GLBP Functions
GLBP essentially provides clients with the following:
uu

An active virtual gateway (AVG)

uu

An active virtual forwarder (AVF)

It also allows members of the group to communicate with each other through Hello messages sent every 3 seconds to the multicast address 224.0.0.102, User Datagram Protocol
(UDP) port 3222.
GLBP AVG Members of a GLBP group elect one gateway to be the AVG for that group.
Other group members provide backup for the AVG in the event that the AVG becomes unavailable. The AVG assigns a different virtual MAC address to each member of the GLBP group.
GLBP AVF Each gateway assumes responsibility for forwarding packets that are sent to
the virtual MAC address assigned to that gateway by the AVG. These gateways are known
as AVFs for their virtual MAC address.

GLBP Features
GLBP provides upstream load-sharing by utilizing the redundant uplinks simultaneously. It
uses link capacity efficiently, thus providing solid peak-load traffic coverage. By making use
of multiple available paths upstream from the routers or layer 3 switches running GLBP,
you can also reduce output queues. GLBP supports the following features:
Load sharing You can configure GLBP so that traffic from LAN clients is shared by
multiple routers. As the name suggests, load sharing distributes the traffic load more
evenly among available routers.
Multiple virtual routers GLBP supports up to 1,024 virtual routers as GLBP groups on
each router’s physical interface and up to four virtual forwarders per group.
Preemption According to the dictionary, preempt means “to replace with something considered to be of greater value or priority.” The redundancy scheme of GLBP allows us to preempt
an AVG with a higher-priority backup virtual gateway that has become available. Forwarder
preemption works in a similar way, except that it’s based upon weighting instead of priority
and is enabled by default. One router can take over another router only during an election, and
preemption is the only way to force an election when a device hasn’t gone down.

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Efficient resource utilization GLBP makes it possible for any router in a group to serve
as a backup, which eliminates the need for a dedicated backup router because all available
routers can support network traffic.
Remember that only a single path is used with HSRP or VRRP, while other resources are
idle unless you’ve got multiple groups and gateways configured. This means that a single path
can be subjected to higher output queue rates during peak times, leading to lower performance
caused by higher jitter rates. The good news is that we can mitigate the impact of jitter with
GLBP because with it, more upstream bandwidth is available and additional upstream paths
are used.
Further, GLBP permits automatic selection and simultaneous use of all available gateways in the group. The members of a GLBP group elect one gateway to be the AVG for
that group, and other members of the group provide backup for the AVG if it becomes
unavailable. The AVG assigns a virtual MAC address to each member of the GLBP group.
All routers become AVFs for frames addressed to that specific virtual MAC address. And
as clients send ARP requests for the address of the default gateway, the AVG sends these
virtual MAC addresses in the ARP replies. Don’t forget that a GLBP group can have up to
four group members.
GLBP automatically manages the virtual MAC address assignment, determines who
handles the forwarding, and ensures that each host has a reliable forwarding path if failures
to gateways or tracked interfaces occur. Also, when failures do occur, the load-balancing
ratio is adjusted among the remaining AVFs so that resources are used in the most efficient
way—nice!

GLBP Per-host Traffic Balancing
These two steps will really help clarify how GLBP balances traffic using the round-robin
algorithm:
1. When a client sends an ARP message for the gateway IP address, the AVG returns the

virtual MAC address of one of the AVFs.
2. When a second client sends an ARP message, the AVG returns the next virtual MAC

address from the list.
So having resolved a different MAC address for the default gateway, each client will send
its routed traffic to separate routers even though they both have the same default gateway
address configured. Remember that each GLBP router will be the designated AVF for the
specific virtual MAC address that’s been assigned to it.

Configuring GLBP
Let’s go ahead and configure GLBP on our little internetwork now, as shown in Figure 17.11.
I’ll use the same minimal configuration, with GLBP1 getting a higher priority:

Gateway Load Balancing Protocol

F ig u re 17.11

719

Configuring GLBP

Fa0/1

Fa0/1
GLBP1
Fa0/0
10.1.1.1

Virtual router
10.1.1.20

GLBP2
Fa0/0
10.1.1.2

GLBP1(config)#int fa0/0
GLBP1(config-if)#glbp 1 ip 10.1.1.20
GLBP1(config-if)#glbp 1 name GLBP_Test
GLBP1(config-if)#GLBP 1 priority 110
GLBP1(config-if)#
000050:%GLBP-6-STATECHANGE:FastEthernet0/0 Grp 1 state Standby -> Active
000051:%GLBP-6-FWDSTATECHANGE:FastEthernet0/0 Grp 1 Fwd 1 state Listen -> Active

Next, I’ll configure GLBP2:
GLBP2(config)#int fa0/0
GLBP2(config-if)#glbp 1 ip 10.1.1.20
GLBP2(config-if)#glbp 1 name GLBP_Test
GLBP2(config-if)#
*Jun 23 21:49:16.059:%GLBP-6-FWDSTATECHANGE:FastEthernet0/0 Grp 1 Fwd 2
state Listen -> Active

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Okay—this is pretty much the same configuration as HSRP, except that I used glbp
instead of the standby command. Let’s see which router is active now:
GLBP1(config-if)#do sh glbp
FastEthernet0/0 - Group 1
State is Active
2 state changes, last state change 00:02:29
Virtual IP address is 10.1.1.20
Hello time 3 sec, hold time 10 sec
Next hello sent in 0.140 secs
Redirect time 600 sec, forwarder time-out 14400 sec
Preemption disabled
Active is local
Standby is 10.1.1.2, priority 100 (expires in 8.444 sec)
Priority 110 (configured)
Weighting 100 (default 100), thresholds: lower 1, upper 100
Load balancing: round-robin
IP redundancy name is "GLBP_Test"
Group members:
001a.2fe7.4398 (10.1.1.1) local
001a.6ca1.1f48 (10.1.1.2)
There are 2 forwarders (1 active)
Forwarder 1
State is Active
1 state change, last state change 00:02:19
MAC address is 0007.b400.0101 (default)
Owner ID is 001a.2fe7.4398
Redirection enabled
Preemption enabled, min delay 30 sec
Active is local, weighting 100
Forwarder 2
State is Listen
MAC address is 0007.b400.0102 (learnt)
Owner ID is 001a.6ca1.1f48
Redirection enabled, 599.788 sec remaining (maximum 600 sec)
Time to live: 14399.788 sec (maximum 14400 sec)
Preemption enabled, min delay 30 sec
Active is 10.1.1.2 (primary), weighting 100 (expires in 9.788 sec)
GLBP1(config-if)#do sh glbp brief
Interface
Grp Fwd Pri State
Address
Active router
Standby route
Fa0/0
1
110 Active
10.1.1.20
local
10.1.1.2

Syslog

Fa0/0
Fa0/0

1
1

1
2

7
7

Active
Listen

0007.b400.0101
0007.b400.0102

local
10.1.1.2

721

-

Wow—the show glbp command gave us a lot more output than the show standby command did because there’s more to GLBP than there is to HSRP! For example, you can see
that there are two forwarders listed under the Fwd heading.
And there are three lines associated with the show glbp brief command. The first is the
AVG, the dash (-) that shows up under the Fwd column. Don’t get confused about the active
and listen states in the output because they just indicate which router will respond to ARP
requests for the virtual IP address. This example highlights GLBP1 as the active router. Make
sure to note the two MAC addresses under the Address column because they reveal the virtual
MAC addresses used by the routers.

Syslog
Reading system messages from a switch’s or router’s internal buffer is the most popular
and efficient method of seeing what’s going on with your network at a particular time. But
the best way is to log messages to a syslog server, which stores messages from you and can
even time-stamp and sequence them for you, and it’s easy to set up and configure!
Syslog allows you to display, sort, and even search messages, all of which makes it a
really great troubleshooting tool. The search feature is especially powerful because you
can use keywords and even severity levels. Plus, the server can email admins based on
the severity level of the message.
Network devices can be configured to generate a syslog message and forward it to various
destinations. These four examples are popular ways to gather messages from Cisco devices:
uu

Logging buffer (on by default)

uu

Console line (on by default)

uu

Terminal lines (using the terminal monitor command)

uu

Syslog server

As you already know, all system messages and debug output generated by the IOS go out
only the console port by default and are also logged in buffers in RAM. And you also know
that Cisco routers aren’t exactly shy about sending messages! To send message to the VTY
lines, use the terminal monitor command. We’ll also add a small configuration needed for
syslog, which I’ll show you soon in the configuration section.
Okay, so by default, we’d see something like this on our console line:
*Oct 21 17:33:50.565:%LINK-5-CHANGED:Interface FastEthernet0/0, changed
state to administratively down
*Oct 21 17:33:51.565:%LINEPROTO-5-UPDOWN:Line protocol on Interface
FastEthernet0/0, changed state to down

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And the Cisco router would send a general version of the message to the syslog server
that would be formatted into something like this:
Seq no:timestamp: %facility-severity-MNEMONIC:description

The system message format can be broken down in this way:
seq no This stamp logs messages with a sequence number, but not by default. If you want
this output, you’ve got to configure it.
Timestamp
configured.

Data and time of the message or event, which again will show up only if

Facility The facility to which the message refers.
Severity

A single-digit code from 0 to 7 that indicates the severity of the message.

MNEMONIC Text string that uniquely describes the message.
Description

Text string containing detailed information about the event being reported.

The severity levels, from the most severe level to the least severe, are explained in
Table 17.1. Informational is the default and will result in all messages being sent to the
buffers and console.
Table 17.1   Severity levels
Severity Level

Explanation

Emergency (severity 0)

System is unusable.

Alert (severity 1)

Immediate action is needed.

Critical (severity 2)

Critical condition.

Error (severity 3)

Error condition.

Warning (severity 4)

Warning condition.

Notification (severity 5)

Normal but significant condition.

Information (severity 6)

Normal information message.

Debugging (severity 7)

Debugging message.

If you are studying for your Cisco exam, you need to memorize Table 17.1.

Syslog

723

Understand that only emergency-level messages will be displayed if you’ve configured
severity level 0. But if, for example, you opt for level 4 instead, level 0 through 4 will be
displayed, giving you emergency, alert, critical, error, and warning messages too. Level 7
is the highest-level security option and displays everything, but be warned that going with
it could have a serious impact on the performance of your device. So always use debugging
commands carefully with an eye on the messages you really need to meet your specific business requirements!

Configuring and Verifying Syslog
As I said, Cisco devices send all log messages of the severity level you’ve chosen to the console. They’ll also go to the buffer, and both happen by default. Because of this, it’s good to
know that you can disable and enable these features with the following commands:
Router(config)#logging
Hostname or A.B.C.D
buffered
buginf
cns-events
console
count
esm
exception
facility
filter
history
host
monitor
on
origin-id
queue-limit
rate-limit
reload
server-arp
source-interface
trap
userinfo

?
IP address of the logging host
Set buffered logging parameters
Enable buginf logging for debugging
Set CNS Event logging level
Set console logging parameters
Count every log message and timestamp last occurrence
Set ESM filter restrictions
Limit size of exception flush output
Facility parameter for syslog messages
Specify logging filter
Configure syslog history table
Set syslog server IP address and parameters
Set terminal line (monitor) logging parameters
Enable logging to all enabled destinations
Add origin ID to syslog messages
Set logger message queue size
Set messages per second limit
Set reload logging level
Enable sending ARP requests for syslog servers when
first configured
Specify interface for source address in logging
transactions
Set syslog server logging level
Enable logging of user info on privileged mode enabling

Router(config)#logging console
Router(config)#logging buffered

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Wow—as you can see in this output, there are plenty of options you can use with the
logging command! The preceding configuration enabled the console and buffer to receive
all log message of all severities, and don’t forget that this is the default setting for all Cisco
IOS devices. If you want to disable the defaults, use the following commands:
Router(config)#no logging console
Router(config)#no logging buffered

I like leaving the console and buffers commands on in order to receive the logging info,
but that’s up to you. You can see the buffers with the show logging command here:
Router#sh logging
Syslog logging: enabled (11 messages dropped, 1 messages rate-limited,
0 flushes, 0 overruns, xml disabled, filtering disabled)
Console logging: level debugging, 29 messages logged, xml disabled,
filtering disabled
Monitor logging: level debugging, 0 messages logged, xml disabled,
filtering disabled
Buffer logging: level debugging, 1 messages logged, xml disabled,
filtering disabled
Logging Exception size (4096 bytes)
Count and timestamp logging messages: disabled
No active filter modules.

Trap logging: level informational, 33 message lines logged

Log Buffer (4096 bytes):
*Jun 21 23:09:37.822: %SYS-5-CONFIG_I: Configured from console by console
Router#

Notice that the default trap (message from device to NMS) level is informational, but
you can change this too. And now that you’ve seen the default system message format on
a Cisco device, I want to show you how you can also control the format of your messages
via sequence numbers and time stamps, which aren’t enabled by default. We’ll begin with a
basic, very simple example of how to configure a device to send messages to a syslog server,
demonstrated in Figure 17.12.
F ig u re 17.1 2

Messages sent to a syslog server
Syslog server
SF
I want to look at the console messages
of the SF router from last night.

Syslog

725

A syslog server saves copies of console messages and can time-stamp them for viewing at
a later time. This is actually pretty easy to configure and here’s how doing that would look
on the SF router:
SF(config)#logging 172.16.10.1
SF(config)#service timestamps log datetime msec

This is awesome—now all the console messages will be stored in one location to be
viewed at your convenience! I typically use the logging host ip_address command, but
logging IP_address command without the host keyword gets the same result.
I want to point out that even though I had the messages time-stamped in the configuration associated with Figure 17.12, the command service timestamps log datetime msec
doesn’t mean that I’ll know the messages’ exact time if I’m using default clock sources. To
make sure all devices are synchronized with the same time information, make sure you use
an NTP server.
We can limit the amount of messages sent to the syslog server, based on severity with the
following command:
SF(config)#logging trap ?
<0-7>
Logging severity level
alerts
Immediate action needed
critical
Critical conditions
debugging
Debugging messages
emergencies
System is unusable
errors
Error conditions
informational Informational messages
notifications Normal but significant conditions
warnings
Warning conditions

SF(config)#logging trap warnings

(severity=1)
(severity=2)
(severity=7)
(severity=0)
(severity=3)
(severity=6)
(severity=5)
(severity=4)

Notice that we can use either the number or the actual severity level name—and they are
in alphabetical order, not severity order, which makes it even harder to memorize the order!
(Thanks, Cisco!) Since I went with severity level 4, I’ll receive messages for levels 0 through 4.
Now let’s configure the router to use sequence numbers:
SF(config)#no service timestamps
SF(config)#service sequence-numbers
SF(config)#^Z
000038: %SYS-5-CONFIG_I: Configured from console by console

When you exit configuration mode, the router will send a message like the one shown in
the preceding code lines. Without the time stamps enabled, we’ll no longer see a time and
date, but we will see a sequence number.

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So we now have the following:
uu

Sequence number: 000038

uu

Facility: %SYS

uu

Severity level: 5

uu

MNEMONIC: CONFIG_I

uu

Description: Configured from console by console

I want to stress that of all of these, the security level is what you need to pay attention to
the most for the Cisco exams as well as for a means to control the amount of messages sent
to the syslog server!

SNMP
Although Simple Network Management Protocol (SNMP) certainly isn’t the oldest protocol
ever, it’s still pretty old, considering it was created way back in 1988 (RFC 1065)!
SNMP is an Application layer protocol that provides a message format for agents on
a variety of devices to communicate with network management stations (NMSs)—for
example, Cisco Prime or HP Openview. These agents send messages to the NMS station
which then either reads or writes information in the database stored on the NMS that’s
called a Management Information Base (MIB).
The NMS periodically queries or polls the SNMP agent on a device to gather and analyze
statistics via GET messages. End devices running SNMP agents would send an SNMP trap
to the NMS if a problem occurs. This is demonstrated in Figure 17.13.
F ig u re 17.1 3

SNMP GET and TRAP messages

Check interface status!

GET
reply

Router Gi0/1

NMS

TRAP!

NMS

Router Gi0/1
My interface Gi0/1 went down!
It’s the end of the world!
HELP!

SNMP

727

Admins can also use SNMP to provide some configurations to agents as well, called SET
messages. In addition to polling to obtain statistics, SNMP can be used for analyzing information and compiling the results in a report or even a graph. Thresholds can be used to trigger a
notification process when exceeded. Graphing tools are used to monitor the CPU statistics of
Cisco devices like a core router. The CPU should be monitored continuously and the NMS can
graph the statistics. Notification will be sent when any threshold you’ve set has been exceeded.
SNMP has three versions, with version 1 being rarely, if ever implemented today. Here’s
a summary of these three versions:
SNMPv1 Supports plaintext authentication with community strings and uses only UDP.
SNMPv2c Supports plaintext authentication with MD5 or SHA with no encryption but
provides GET BULK, which is a way to gather many types of information at once and minimize the number of GET requests. It offers a more detailed error message reporting method,
but it’s not more secure than v1. It uses UDP even though it can be configured to use TCP.
SNMPv3 Supports strong authentication with MD5 or SHA, providing confidentiality
(encryption) and data integrity of messages via DES or DES-256 encryption between agents
and managers. GET BULK is a supported feature of SNMPv3, and this version also uses TCP.

Management Information Base (MIB)
With so many kinds of devices and so much data that can be accessed, there needed to be
a standard way to organize this plethora of data, so MIB to the rescue! A management
information base (MIB) is a collection of information that’s organized hierarchically and
can be accessed by protocols like SNMP. RFCs define some common public variables, but
most organizations define their own private branches along with basic SNMP standards.
Organizational IDs (OIDs) are laid out as a tree with different levels assigned by different
organizations, with top-level MIB OIDs belonging to various standards organizations.
Vendors assign private branches in their own products. Let’s take a look at Cisco’s
OIDs, which are described in words or numbers to locate a particular variable in the tree,
as shown in Figure 17.14.
Luckily, you don’t need to memorize the OIDs in Figure 17.14 for the Cisco exams!
I’ll use CPU as an example of a key thing to check at least every 5 minutes. We’ll examine
output from an SNMP application. It’s called snmpget and it comes from an NMS station.
Here’s the command from an NMS prompt on a Linux box running the SNMP
application:
[14:11][admin@nms]$~snmpget -v2c -c community 192.168.10.12
.1.3.6.1.4.1.9.2.1.58.0
SNMPv2-SMI::enterprises.9.2.1.58.0=INTEGER: 19

You must specify the version, the correct community string, the IP address of the network
device you’re querying, plus the OID number. The community string will authenticate your
access to the MIB database; and so the NMS can access the switch, the community string
definition on the NMS must match at least one of the three community string definitions on
the network devices.

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Cisco’s MIB OIDs
.iso (1)
.org (3)
.dod (6)
.internet (1)
.private (4)
.enterprise (1)
.cisco (9)
.local variables (2)

.cisco mgmt (9)

.interface goup (2)

.cisco flash group (10)

Configuring SNMP
Configuring SNMP is a pretty straightforward process for which you only need a few
commands. These four steps are all you need to run through to configure a Cisco device
for SNMP access:
1. Enable SNMP read-write access to the router.
2. Configure SNMP contact information.
3. Configure SNMP location.
4. Configure an ACL to restrict SNMP access to the NMS hosts.

The only required configuration is the community string because the other three are
optional. Here’s an example of a typical SNMP router configuration:
Router(config)#snmp-server ?
chassis-id
String to uniquely identify this chassis
community
Enable SNMP; set community string and access privs
contact
Text for mib object sysContact
context
Create/Delete a context apart from default
drop
Silently drop SNMP packets
enable
Enable SNMP Traps or Informs
engineID
Configure a local or remote SNMPv3 engineID

SNMP

group
host
ifindex
inform
location
manager
packetsize
queue-length
source-interface
system-shutdown
tftp-server-list
trap
trap-source
trap-timeout
user
view

Define a User Security Model group
Specify hosts to receive SNMP notifications
Enable ifindex persistence
Configure SNMP Informs options
Text for mib object sysLocation
Modify SNMP manager parameters
Largest SNMP packet size
Message queue length for each TRAP host
Assign an source interface
Enable use of the SNMP reload command
Limit TFTP servers used via SNMP
SNMP trap options
Assign an interface for the source address of all traps
Set timeout for TRAP message retransmissions
Define a user who can access the SNMP engine
Define an SNMP MIB view

Router(config)#snmp-server community ?
WORD SNMP community string

Router(config)#snmp-server community Todd ?
<1-99>
Std IP accesslist allowing access with this community string
<1300-1999> Expanded IP accesslist allowing access with this community
string
WORD
Access-list name
ipv6
Specify IPv6 Named Access-List
ro
Read-only access with this community string
rw
Read-write access with this community string
view
Restrict this community to a named MIB view


Router(config)#snmp-server community Todd rw
Router(config)#snmp-server location Boulder
Router(config)#snmp-server contact Todd Lammle
Router(config)#ip access-list standard Protect_NMS_Station
Router(config-std-nacl)#permit host 192.168.10.254

Entering the snmp-server command enables SNMPv1 on the Cisco device.

729

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You can enter the ACL directly in the SNMP configuration to provide security, using
either a number or a name. Here is an example:
Router(config)#snmp-server community Todd Protect_NMS_Station rw

Notice that even though there’s a boatload of configuration options under SNMP, you
only really need to work with a few of them to configure a basic SNMP trap setup on a
router. First, I chose the community name of Todd with RW access (read-write), which means
the NMS will be able to retrieve and modify MIB objects from the router. Location and contact information comes in really handy for troubleshooting the configuration. Make sure you
understand that the ACL protects the NMS from access, not the devices with the agents!
Let’s define the SNMP read and write options.
Read-only Gives authorized management stations read-access to all objects in the MIB
except the community strings and doesn’t allow write-access
Read-write Gives authorized management stations read-and write-access to all objects in
the MIB but doesn’t allow access to the community strings
There are still more ways to gather information from Cisco devices, and next, we’ll
explore a Cisco proprietary method of gathering statistics on internetwork devices.

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NetFlow
SNMP can be a powerful tool to help you manage and troubleshoot your network, but
Cisco knew it would be very helpful for engineers to be able to track TCP/IP flows within
the network as well.
That’s why we have NetFlow as an application for collecting IP traffic information.
Cisco compares NetFlow informational reports to receiving a phone bill with detailed call
information to track calls, call frequency, and even calls that shouldn’t have been made at
all! A more current analogy would be the IRS and certain additional government “alphabet
agencies” watching who has talked to whom, when, and for how long!
Cisco IOS NetFlow efficiently provides a key set of services for IP applications, including network traffic accounting for baselining, usage-based network billing for consumers of network
services, network design and planning, general network security, and DoS and DDoS monitoring
capabilities as well as general network monitoring. Figure 17.15 shows basic flow monitoring via
Cisco NetFlow with the latest version, version 9, which is called Flexible NetFlow.
F ig u re 17.1 5

Basic Flexible NetFlow
NetFlow Collector

Ingress
Egress
172.16.10.254/24

172.16.20.254/24
(listens for NetFlow on port 9996)

NetFlow

731

In Figure 17.15, let’s assume that a host has connected to a server located in the fictitious
Sales VLAN using Telnet. NetFlow can monitor the application by counting packets, bytes
sent and received, and so on, and then send this information to a NetFlow collector.

NetFlow Overview and Flows
Understand that NetFlow is completely transparent to the users in the network, including
all end stations and applications, and you don’t need to run it on all your routers. Actually,
you shouldn’t because there’s definitely overhead when using NetFlow because it requires
memory for storing information in cache on the device. NetFlow enables near real-time
visualization and analysis of recorded and aggregated flow data. You can specify the router,
the aggregation scheme, and the time interval for when you want to view and then retrieve
the relevant data and sort it into bar charts, pie charts, and so on. The components used
with NetFlow include a router enabled with NetFlow and a NetFlow collector.
Service providers use NetFlow to do the following:
uu

Efficiently measuring who is using network service and for which purpose

uu

Accounting and charging back according to the resource utilizing level

uu

uu

Using the measured information for more effective network planning so that resource
allocation and deployment are well aligned with customer requirements
Using the information to better structure and customize the set of available applications and services to meet user needs and customer service requirements

Moreover, there are different types of analyzers available to gather NetFlow statistics
and analyze the traffic on your network by showing the following:
uu

Major users of the network, meaning top talkers, top listeners, top protocols, and so on

uu

Websites that are routinely visited, plus what’s been downloaded

uu

Who’s generating the most traffic and using excessive bandwidth

uu

Descriptions of bandwidth needs for an application as well as your available bandwidth

NetFlow is built around TCP/IP communication for statistical record-keeping using the
concept of a flow. A flow is a unidirectional stream of packets between a source and destination host or system. With an understanding of TCP/IP, you can figure out that NetFlow
is using socket information, meaning source and destination IP addresses and source and
destination port numbers. But there are a few more fields that NetFlow uses. Here is a list
of commonly used NetFlow flows:
uu

Source IP address

uu

Destination IP address

uu

Source port number

uu

Destination port number

uu

Layer 3 protocol field

uu

Type of Service (ToS) marking

uu

Input logical interface

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As mentioned, the first four listings are the sockets used between the source and destination host, which identify the application. The protocol field identifies the data the packet is
carrying, and ToS in the IPv4 header describes how QoS rules are applied to the packets in
the flow. If a packet has a key field that’s different from another packet, it’s considered to
belong to another flow. You configure NetFlow on the router’s interfaces, and that’s exactly
what I’ll show you next—how to configure and then verify NetFlow.

Configuring NetFlow
These four factors must be completed to properly implement NetFlow on a router:
uu

uu

uu

uu

Configure NetFlow data capture by configuring ingress (incoming) and egress (outgoing) packets.
Configure NetFlow data export by specifying the IP address of the NetFlow collector
and the UDP port the collector listens for.
Configure the NetFlow data export version by specifying the version of NetFlow, with
version 9 being the most current.
Verify NetFlow by analyzing the exported data on a host running a NetFlow collection
engine or by using show command on the NetFlow router.
Here’s an example of configuring NetFlow on the SF router:

SF(config)#int fa0/0
SF(config-if)#ip flow ingress
SF(config-if)#ip flow egress
SF(config-if)#exit
SF(config)#ip flow-export destination 172.16.20.254 9996
SF(config)#ip flow-export version ?
1
5
9
SF(config)#ip flow-export version 9
SF(config)#ip flow-export source loopback 0

First I configured the Fast Ethernet 0/0 interface of the Corp router as both my ingress
and egress interface, which tells the router to capture NetFlow data for flows on the interface.
After that, I configured the NetFlow collector’s IP address, as well as the version. Notice that
I could opt to configure only versions 1, 5, and 9. Version 9 includes all the fields I mentioned
already, plus MPLS and IPv6 information and ports. The loopback interface defines the source
IP address of packets sent to the collector.
To verify NetFlow, you need to verify that the correct interfaces in the correct direction
have been configured, starting with the show ip flow interface command like this:
SF#sh ip flow interface
FastEthernet0/0

NetFlow

733

ip flow ingress
ip flow egress

Sure enough! The correct interface of Fast Ethernet 0/0 is configured with the ingress
and egress command. Now I’ll check that I’ve correctly configured the export parameters
via the show ip flow export command:
SF#sh ip flow export
Flow export v9 is enabled for main cache
Exporting flows to 172.16.20.254 (9996) 172.16.20.254 (9996)
Exporting using source interface Loopback0
Version 9 flow records
43 flows exported in 15 udp datagrams
[output cut]

Notice that the destination port is 9996. This is the Cisco default port number on which
the NetFlow collectors listen for NetFlow packets. I can use the sh ip cache flow command
to verify my flows by examining the information stored on a router directly, which will show
that I’m actually collecting packets:
SF#sh ip cache flow
IP packet size distribution (161 total packets):
[output cut]
IP Flow Switching Cache, 278544 bytes
1 active, 4095 inactive, 1 added
215 ager polls, 0 flow alloc failures
Active flows timeout in 30 minutes
Inactive flows timeout in 15 seconds
IP Sub Flow Cache, 21640 bytes
1 active, 1023 inactive, 1 added, 1 added to flow
0 alloc failures, 0 force free
1 chunk, 1 chunk added
last clearing of statistics never
Protocol
Total
Flows
Packets Bytes Packets Active(Sec) Idle(Sec)
-------Flows
/Sec
/Flow /Pkt
/Sec
/Flow
/Flow
TCP-Telnet
14
0.0
19
58
0.1
6.5
11.7
TCP-WWW
8
0.0
9
108
0.1
2.5
1.7
SrcIf
SrcIPaddress
DstIf
DstIPaddress
Pr SrcP DstP Pkts
Fa0/0
172.16.10.1
gig0/1
255.255.255.255 11 0044 0050 1161

Nice: You can see that packets are truly being received—1161 so far—and the bottom
lines show that the router is collecting flow for Telnet and HTTP. You can also see the
source interface, source IP, destination interface, and source and destination ports in hex
(50 is 80 in hex). It’s important to remember that the show ip cache flow command provides a summary of the NetFlow statistics, including which protocols are in use.

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734

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u

IP Services

Summary
Now you can implement and configure three different redundancy protocols! You learned
that HSRP and VRRP are very similar but that VRRP is the open standard and can be used
on any vendor’s equipment. HSRP is Cisco proprietary and has a couple of features and configurations not available in VRRP—specifically, the preempt and interface tracking features.
You were then introduced to GLBP, which is also a Cisco proprietary protocol that can
provide true load balancing for all of your clients, even if they are in the same subnet.
SNMP is an Application layer protocol that provides a message format for agents on a
variety of devices to communicate to network management stations (NMSs). I discussed the
basic information you need to use syslog and SNMP, that is, configuration and verification.
Last, I discussed Cisco NetFlow. Cisco IOS NetFlow efficiently provides a key set of
services for IP applications, including network traffic accounting for baselining, usagebased network billing for consumers of network services, network design and planning,
general network security, and DoS and DDoS monitoring capabilities, as well as general
network monitoring.

Exam Essentials
Remember the three FHRPs. HSRP, VVRP, and GLBP are all FHRPs, with HSRP and
GLBP being Cisco proprietary protocols.
Remember how load balancing works with HSRP and GLBP. HSRP load balance per
VLAN’s trunk links and GLBP can perform per-host load balancing.
Remember how to verify HSRP and GLBP.
and show glbp with GLBP.

Use the show standby command with HSRP

Remember the eight severity levels you can configure with the logging trap command. They
are not listed in severity, but in alphabetical order, which makes it slightly more difficult
to remember: 1=alerts, 2=critical, 7=debugging, 0=emergencies, 3=errors, 6=information,
5=notifications, 4=warnings.
Remember the differences between SNMPv2 and SNMPv3. SNMPv2 uses UDP but can
use TCP, however, v2 still sends data to the NMS station in clear text. SNMPv3 uses TCP
and authenticates users, plus can use ACLs in the SNMP strings to protect the NMS station
from unauthorized use.
Understand what Cisco’s NetFlow is used for. Cisco IOS NetFlow efficiently provides a
key set of services for IP applications, including network traffic accounting for baselining,
usage-based network billing for consumers of network services, network design and planning, general network security, and DoS and DDoS monitoring capabilities as well as general network monitoring.

Written Lab 3

735

Written Lab 3
The answers to this lab can be found in Appendix A, “Answers to Written Labs.”
1. What command is used to verify your active router with HSRP?
2. Which command is used to verify your forwarding routers with GLBP?
3. Which FHRP can perform true load-balancing within the same subnet?
4. Which Cisco protocol can efficiently provide a key set of services for IP applications,

including network traffic accounting?
5. Which syslog severity level results in notification-level messages?
6. Which protocol can request and receive information from a monitored device on the

network?
7. Which syslog severity level results in warning-level messages?
8. Which command provides a summary of the NetFlow statistics, including which

protocols are in use?
9. What command is used to configure a host to send messages to a syslog server?
10. Which router assigns a virtual MAC address to each member of the GLBP group?

Chapter 17

736

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IP Services

Review Questions
The following questions are designed to test your understanding of this
chapter’s material. For more information on how to get additional questions,
please see this book’s introduction.

The answers to these questions can be found in Appendix B, “Answers to Chapter
Review Questions.”
1. How can you efficiently restrict the read-only function of a requesting SNMP manage-

ment station based on the IP address?
A. Place an ACL on the logical control plane.
B. Place an ACL on the line when configuring the RO community string.
C. Place an ACL on the VTY line.
D. Place an ACL on all router interfaces.
2. Why would you use GLBP over HSRP and VRRP?
A. GLBP is an open standard protocol.
B. GLBP uses a virtual IP address, whereas HSRP and VRRP must have a static

default gateway on each host.
C. GLBP provides true load-balancing within a single subnet.
D. GLBP is easily configured and propagated by DHCP to clients.
E. There is no reason to choose GLBP.
3. What is the default priority setting on an HSRP router?
A. 25
B. 50
C. 100
D. 125
4. You want to add a sequence number on your console message on a Cisco router. Which

command will you use?
A. service sequence-numbers
B. service timestamps
C. service number-sequence
D. sequence service messages

Review Questions

737

5. You want to collect details about network traffic patterns on your network, including

source and destination addresses and protocols used. Which of the following will you use?
A. SNMPv3
B. Syslogv2
C. NetFlow 9
D. logging host ip_address
6. You want to send a console message to a syslog server, but you only want to send status

messages of 4 and lower. Which of the following commands will you use?
A. logging trap emergencies
B. logging trap errors
C. logging trap debugging
D. logging trap notifications
E. logging trap critical
F. logging trap warnings
G. logging trap alerts
7. In an FHRP network, which feature allows you to keep track of outside interfaces of

an FHRP configured router?
A. Interface up/down status from show ip int brief command
B. show nvram:show running-config in RAM
C. Interface tracking within the HSRP configuration
D. HSRP’s inability to verify or understand the status of outside interfaces
8. Which command enables you to view a summary of the NetFlow statistics of the pro-

tocols on a router?
A. show ip flow
B. show ip cache flow
C. show ip netflow
D. show ip flow interface gi0/1
9. Why should you use NetFlow over SNMP or syslog? (Choose three.)
A. NetFlow allows you to send configuration information to a remote network device.
B. NetFlow allows you to learn who is using which network resources.
C. NetFlow allows you to perform network capacity planning.
D. NetFlow allows you to retrieve accounting of network resource usage.
E. NetFlow receives alerts from remote routers if an interface fails.

738

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10. You want to send a console message to a syslog server, but you only want to send status

messages of 5 and lower. Which of the following commands will you use?
A. logging trap emergencies
B. logging trap errors
C. logging trap debugging
D. logging trap notifications
E. logging trap critical
F. logging trap warnings
G. logging trap alerts
11. Which two of the following are true regarding the output of the show log command?

(Choose two.)
Corp#sh log
Syslog logging: enabled (11 messages dropped, 0 messages rate-limited,
0 flushes, 0 overrunds, xml disabled, filtering disabled)
Console logging: level debugging, 3013 messages logged, xml disabled,
filtering disabled
Monitor logging: level debugging, 0 messages logged, xml disabled,
filtering disabled
Buffer logging: level debugging, 582 messages logged, xml disabled,
filtering disabled
Logging Exception size (4096 bytes)
Count and timestamp logging messages: disabled
Trap logging: level debugging, 2523 message lines logged
Logging to 172.16.10.1

A. The router is configured for trap level 6.
B. The router is configured for trap level 7.
C. Debugging messages will be sent only to 172.16.10.1.
D. Debugging messages will not be sent to the buffers.
12. What are the two pieces needed for NetFlow to gather data? (Choose two.)
A. An SNMP NMS station
B. Collector
C. Syslog configured
D. NetFlow-configured router

Review Questions

739

13. You want to send a console message to a syslog server, but you only want to send status

messages of 3 and lower. Which of the following commands will you use?
A. logging trap emergencies
B. logging trap errors
C. logging trap debugging
D. logging trap notifications
E. logging trap critical
F. logging trap warnings
G. logging trap alerts
14. Which device will send the ARP replies to clients with GLBP?
A. The HSRP active router
B. The router with the highest IP address
C. The AVR router
D. The VRRP router
E. The passive listening router
15. Which command will you type in to see the active and listening router with GLBP?
A. show standby
B. sh glbp
C. show active
D. show glbp infromation
16. You want to send a console message to a syslog server, but you only want to send status

messages of 7 and lower. Which of the following commands will you use?
A. logging trap emergencies
B. logging trap errors
C. logging trap debugging
D. logging trap notifications
E. logging trap critical
F. logging trap warnings
G. logging trap alerts

740

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17. HSRP is load-balancing with three routers and three VLANs. Each router is configured

with subinterfaces, one for each VLAN. How many routers in the group will forward
traffic for each VLAN?
A. All the routers in the same group
B. Up to two routers per VLAN
C. One router per VLAN
D. HSRP must be configured with the GLBP command in order to do any load-

balancing.
18. You want to send a console message to a syslog server, but you only want to send status

messages of 6 and lower. Which of the following commands will you use?
A. logging trap emergencies
B. logging trap errors
C. logging trap debugging
D. logging trap notifications
E. logging trap critical
F. logging trap warnings
G. logging trap informational
19. Which SNMP version provides authentication, data integrity, and encryption?
A. SNMPv1
B. SNMPv2
C. SNMPv3
D. SNMPv4
E. SNMPv6
20. Which statements are true about both HSRP and GLBP? (Choose two.)
A. VRRP should always be used if possible instead of HSRP and GLBP.
B. HSRP is proprietary, and GLBP should be used with multiple vendors.
C. HSRP can load-balance based on VLANs for which they are active.
D. GLBP can have multiple forwarders with the same subnet/VLAN.
E. HSRP can load-balance on the same LAN.

Chapter

18

Troubleshooting IP,
IPv6, and VLANs
The following ICND2 exam topics
are covered in this chapter:
11 Troubleshooting
■■

Identify and correct common network problems

■■

Troubleshoot and Resolve routing issues

■■

■■

Routing is enabled

■■

Routing table is correct

■■

Correct path selection

Troubleshoot and resolve interVLAN routing problems
■■

Connectivity

■■

Encapsulation

■■

Subnet

■■

Native VLAN

■■

Port mode trunk status

In this chapter, especially at first, it’s going to seem like we’re
going over lot of the same ground and concepts already covered in other chapters. The reason for this is that troubleshooting is such a major focus of the Cisco ICND1 and ICND2 objectives that I’ve got to make
sure I’ve guided you through this vital topic in depth. If not, then I just haven’t done all
I can to really set you up for success! So to make that happen, we’re going to thoroughly
examine troubleshooting with IP, IPv6, and virtual LANs (VLANs) now. And I can’t stress
the point enough that you absolutely must have a solid, fundamental understanding of IP
and IPv6 routing as well as a complete understanding of VLANs and trunking nailed down
tight if you’re going to win at this!
To help you do that, I’ll be using different scenarios to walk you through the Cisco
trouble­shooting steps to correctly solve the problems you’re likely to be faced with. Although
it’s hard to tell exactly what the ICND1 and ICND2 exams will throw at you, you can
read and completely understand the objectives so that no matter what, you’ll be prepared,
equipped, and up to the challenge. The way to do this is by building upon a really strong
foundation, including being skilled at troubleshooting. This chapter is precisely designed,
and exactly what you need, to seriously help solidify your troubleshooting foundation.
The chapters following this one will focus on EIGRP and OSPF, and each has its own
troubleshooting section. Troubleshooting WAN protocols will be thoroughly covered in
Chapter 7. In this chapter we’ll concentrate solely on IP, IPv6, and VLAN troubleshooting.
To find up-to-the-minute updates for this chapter, please see
www.lammle.com/forum or the book’s web page at www.sybex.com.

Troubleshooting IP Network Connectivity
Let’s start out by taking a moment for a short and sweet review of IP routing. Always remember that when a host wants to transmit a packet, IP looks at the destination address and determines if it’s a local or remote request. If it’s determined to be a local request, IP just broadcasts
a frame out on the local network looking for the local host using an ARP request. If it’s a
remote request, the host sends an ARP request to the default gateway to discover the MAC
address of the router.
Once the hosts have the default gateway address, they’ll send each packet that needs to
be transmitted to the Data Link layer for framing, and newly framed packets are then sent

Troubleshooting IP Network Connectivity

743

out on the local collision domain. The router will receive the frame and remove the packet
from the frame, and IP will then parse the routing table looking for the exit interface on the
router. If the destination is found in the routing table, it will packet-switch the packet to
the exit interface. At this point, the packet will be framed with new source and destination
MAC addresses.
Okay, with that short review in mind, what would you say to someone who called you saying they weren’t able to get to a server on a remote network? What’s the first thing you would
have this user do (besides reboot Windows) or that you would do yourself to test network connectivity? If you came up with using the Ping program, that’s a great place to start. The Ping
program is a great tool for finding out if a host is alive on the network with a simple ICMP
echo request and echo reply. But being able to ping the host as well as the server doesn’t guarantee that all is well in the network! Keep in mind that there’s more to the Ping program than
just being used as a quick and simple testing protocol.
To be prepared for the exam objectives, it’s a great idea to get used to connecting to
various routers and pinging from them. Of course, pinging from a router is not as good
as pinging from the host reporting the problem, but that doesn’t mean we can’t isolate
problems from the routers themselves.
Let’s use Figure 18.1 as a basis to run through some troubleshooting scenarios.
F ig u re 1 8 .1

Troubleshooting scenario
Fa0/1
.254

Fa0/1
.1

R1
10.1.1.1 Fa0/0

10.1.1.254

192.168.10.0/24

Switch
R2
Fa0/0 172.16.20.1

S1

S2

172.16.20.2

172.16.20.254

10.1.1.10
PC1

Server1

In this first scenario, a manager calls you and says that he cannot log in to Server1 from
PC1. Your job is to find out why and fix it. The Cisco objectives are clear on the troubleshooting steps you need to take when a problem has been reported, and here they are:
1. Check the cables to find out if there’s a faulty cable or interface in the mix and verify

the interface’s statistics.
2. Make sure that devices are determining the correct path from the source to the destina-

tion. Manipulate the routing information if needed.
3. Verify that the default gateway is correct.

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4. Verify that name resolution settings are correct.
5. Verify that there are no access control lists (ACLs) blocking traffic.

In order to effectively troubleshoot this problem, we’ll narrow down the possibilities by
process of elimination. We’ll start with PC1 and verify that it’s configured correctly and
also that IP is working correctly.
There are four steps for checking the PC1 configuration:
1. Test that the local IP stack is working by pinging the loopback address.
2. Test that the local IP stack is talking to the Data Link layer (LAN driver) by pinging

the local IP address.
3. Test that the host is working on the LAN by pinging the default gateway.
4. Test that the host can get to remote networks by pinging remote Server1.

Let’s check out the PC1 configuration by using the ipconfig command, or ifconfig on
a Mac:
C:\Users\Todd Lammle>ipconfig

Windows IP Configuration

Ethernet adapter Local Area Connection:

Connection-specific DNS
Link-local IPv6 Address
IPv4 Address. . . . . .
Subnet Mask . . . . . .
Default Gateway . . . .

Suffix
. . . .
. . . .
. . . .
. . . .

.
.
.
.
.

:
:
:
:
:

localdomain
fe80::64e3:76a2:541f:ebcb%11
10.1.1.10
255.255.255.0
10.1.1.1

We can also check the route table on the host with the route print command to see if it
truly does know the default gateway:
C:\Users\Todd Lammle>route print
[output cut]
IPv4 Route Table
=======================================================================
Active Routes:
Network Destination
Netmask
Gateway
Interface Metric
0.0.0.0
0.0.0.0
10.1.1.10
10.1.1.1
10
[output cut]

Between the output of the ipconfig command and the route print command, we can
be assured that the hosts are aware of the correct default gateway.

Troubleshooting IP Network Connectivity

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For the Cisco objectives, it’s extremely important to be able to check and
verify the default gateway on a host and also that this address matches the
router’s interface!

So, let’s verify that the local IP stack is initialized by pinging the loopback address now:
C:\Users\Todd Lammle>ping 127.0.0.1

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

This first output confirms the IP address and configured default gateway of the host, and
then I verified the fact that the local IP stack is working. Our next move is to verify that the
IP stack is talking to the LAN driver by pinging the loopback address.
C:\Users\Todd Lammle>ping 10.1.1.10

Pinging 10.1.1.10 with 32 bytes of data:
Reply from 10.1.1.10: bytes=32 time<1ms TTL=128
Reply from 10.1.1.10: bytes=32 time<1ms TTL=128
Reply from 10.1.1.10: bytes=32 time<1ms TTL=128
Reply from 10.1.1.10: bytes=32 time<1ms TTL=128

Ping statistics for 10.1.1.10:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

And now that we know the local stack is solid and the IP stack is communicating to the
LAN driver, it’s time to check our local LAN connectivity by pinging the default gateway:
C:\Users\Todd Lammle>ping 10.1.1.1

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Pinging 10.1.1.1 with 32 bytes of data:
Reply from 10.1.1.1: bytes=32 time<1ms TTL=128
Reply from 10.1.1.1: bytes=32 time<1ms TTL=128
Reply from 10.1.1.1: bytes=32 time<1ms TTL=128
Reply from 10.1.1.1: bytes=32 time<1ms TTL=128

Ping statistics for 10.1.1.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

Looking good! I’d say our host is in good shape. Let’s try to ping the remote server next
to see if our host is actually getting off the local LAN to communicate remotely:
C:\Users\Todd Lammle>ping 172.16.20.254

Pinging
Request
Request
Request
Request

172.16.20.254 with 32 bytes of data:
timed out.
timed out.
timed out.
timed out.

Ping statistics for 172.16.20.254:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

Well, looks like we’ve confirmed local connectivity but not remote connectivity, so we’re
going to have to dig deeper to isolate our problem. But first, and just as important, it’s key
to make note of what we can rule out at this point:
1. The PC is configured with the correct IP address and the local IP stack is working.
2. The default gateway is configured correctly and the PC’s default gateway configuration

matches the router interface IP address.
3. The local switch is working because we can ping through the switch to the router.
4. We don’t have a local LAN issue, meaning our Physical layer is good because we can

ping the router. If we couldn’t ping the router, we would need to verify our physical
cables and interfaces.
Let’s see if we can narrow the problem down further using the traceroute command:
C:\Users\Todd Lammle>tracert 172.16.20.254

Troubleshooting IP Network Connectivity

747

Tracing route to 172.16.20.254 over a maximum of 30 hops

1
2
3

1 ms
*
*

1 ms
*
*

<1 ms
*
*

10.1.1.1
Request timed out.
Request timed out.

Well, we didn’t get beyond our default gateway, so let’s go over to R2 and see if we can
talk locally to the server:
R2#ping 172.16.20.254

Pinging 172.16.20.254 with 32 bytes of data:
Reply from 172.16.20.254: bytes=32 time<1ms TTL=128
Reply from 172.16.20.254: bytes=32 time<1ms TTL=128
Reply from 172.16.20.254: bytes=32 time<1ms TTL=128
Reply from 172.16.20.254: bytes=32 time<1ms TTL=128

Ping statistics for 172.16.20.254:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

Okay, we just eliminated a local LAN problem by connecting to Server1 from the R2
router, so we’re good there. Let’s summarize what we know so far:
1. PC1 is configured correctly.
2. The switch located on the 10.1.1.0 LAN is working.
3. PC1’s default gateway is configured correctly.
4. R2 can communicate to the Server1 so we don’t have a remote LAN issue.

But something is still clearly wrong, so what should we check now? Now would be a
great time to verify the Server1 IP configuration and make sure the default gateway is configured correctly. Let’s take a look:
C:\Users\Server1>ipconfig

Windows IP Configuration

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : localdomain
Link-local IPv6 Address . . . . . : fe80::7723:76a2:e73c:2acb%11

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IPv4 Address. . . . . . . . . . . : 172.16.20.254
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 172.16.20.1

Okay—the Server1 configuration looks good and the R2 router can ping the server, so
it seems that the server’s local LAN is solid, the local switch is working, and there are no
cable or interface issues. But let’s zoom in on interface Fa0/0 on R2 and talk about what to
expect if there were errors on this interface:
R2#sh int fa0/0
FastEthernet0/0 is up, line protocol is up
[output cut]
Full-duplex, 100Mb/s, 100BaseTX/FX
ARP type: ARPA, ARP Timeout 04:00:00
Last input 00:00:05, output 00:00:01, output hang never
Last clearing of "show interface" counters never
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
Queueing strategy: fifo
Output queue: 0/40 (size/max)
5 minute input rate 0 bits/sec, 0 packets/sec
5 minute output rate 0 bits/sec, 0 packets/sec
1325 packets input, 157823 bytes
Received 1157 broadcasts (0 IP multicasts)
0 runts, 0 giants, 0 throttles
0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
0 watchdog
0 input packets with dribble condition detected
2294 packets output, 244630 bytes, 0 underruns
0 output errors, 0 collisions, 3 interface resets
347 unknown protocol drops
0 babbles, 0 late collision, 0 deferred
4 lost carrier, 0 no carrier
0 output buffer failures, 0 output buffers swapped out

You’ve got to be able to analyze interface statistics to find problems there if they exist, so
let’s pick out the important factors relevant to meeting that challenge effectively now.
Speed and duplex settings Good to know that the most common cause of interface errors
is a mismatched duplex mode between two ends of an Ethernet link. This is why it’s so
important to make sure that the switch and its hosts (PCs, router interfaces, etc.) have the
same speed setting. If not, they just won’t connect. And if they have mismatched duplex
settings, you’ll receive a legion of errors, which cause nasty performance issues, intermittent connectivity—even total loss of communication!

Troubleshooting IP Network Connectivity

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Using autonegotiation for speed and duplex is a very common practice, and it’s enabled by
default. But if this fails for some reason, you’ll have to set the configuration manually like this:
Switch(config)#int gi0/1
Switch(config-if)#speed ?
10
Force 10 Mbps operation
100
Force 100 Mbps operation
1000 Force 1000 Mbps operation
auto Enable AUTO speed configuration
Switch(config-if)#speed 1000
Switch(config-if)#duplex ?
auto Enable AUTO duplex configuration
full Force full duplex operation
half Force half-duplex operation
Switch(config-if)#duplex full

If you have a duplex mismatch, a telling sign is that the late collision counter will increment.
Input queue drops If the input queue drops counter increments, this signifies that more
traffic is being delivered to the router that it can process. If this is consistently high, try to
determine exactly when these counters are increasing and how the events relate to CPU
usage. You’ll see the ignored and throttle counters increment as well.
Output queue drops This counter indicates that packets were dropped due to interface
congestion, leading to packet drops and queuing delays. When this occurs, applications
like VoIP will experience performance issues. If you observe this constantly incrementing,
consider QoS.
Input errors Input errors often indicate high errors such as CRCs. This can point to cabling
problems, hardware issues, or duplex mismatches.
Output errors This is the total number of frames that the port tried to transmit when an
issue such as a collision occurred.
We’re going to move on in our troubleshooting process of elimination by analyzing the
routers’ actual configurations. Here’s R1’s routing table:
R1>sh ip route
[output cut]
Gateway of last resort is 192.168.10.254 to network 0.0.0.0

S*
C
L

0.0.0.0/0 [1/0] via 192.168.10.254
10.0.0.0/8 is variably subnetted, 2 subnets, 2 masks
10.1.1.0/24 is directly connected, FastEthernet0/0
10.1.1.1/32 is directly connected, FastEthernet0/0

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192.168.10.0/24 is variably subnetted, 2 subnets, 2 masks
192.168.10.0/24 is directly connected, FastEthernet0/1
192.168.10.1/32 is directly connected, FastEthernet0/1

This actually looks pretty good! Both of our directly connected networks are in the table
and we can confirm that we have a default route going to the R2 router. So now let’s verify
the connectivity to R2 from R1:
R1>sh ip int brief
Interface
IP-Address
OK? Method Status
Protocol
FastEthernet0/0
10.1.1.1
YES manual up
up
FastEthernet0/1
192.168.10.1 YES manual up
up
Serial0/0/0
unassigned
YES unset administratively down down
Serial0/1/0
unassigned
YES unset administratively down down
R1>ping 192.168.10.254
Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 192.168.10.254, timeout is 2 seconds:
!!!!!
Success rate is 100 percent (5/5), round-trip min/avg/max = 1/2/4 ms

This looks great too! Our interfaces are correctly configured with the right IP address
and the Physical and Data Link layers are up. By the way, I also tested layer 3 connectivity
by pinging the R2 Fa0/1 interface.
Since everything looks good so far, our next step is to check into the status of R2’s
interfaces:
R2>sh ip int brief
Interface
IP-Address
OK? Method Status
FastEthernet0/0
172.16.20.1
YES manual up
FastEthernet0/1
192.168.10.254 YES manual up
R2>ping 192.168.10.1
Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 192.168.10.1, timeout is 2 seconds:
!!!!!
Success rate is 100 percent (5/5), round-trip min/avg/max = 1/2/4 ms

Protocol
up
up

Well, everything still checks out at this point. The IP addresses are correct and the Physical
and Data Link layers are up. I also tested the layer 3 connectivity with a ping to R1, so we’re
all good so far. We’ll examine the routing table next:
R2>sh ip route
[output cut]
Gateway of last resort is not set

10.0.0.0/24 is subnetted, 1 subnets

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10.1.1.0 is directly connected, FastEthernet0/0
172.16.0.0/16 is variably subnetted, 2 subnets, 2 masks
172.16.20.0/24 is directly connected, FastEthernet0/0
172.16.20.1/32 is directly connected, FastEthernet0/0
192.168.10.0/24 is variably subnetted, 2 subnets, 2 masks
192.168.10.0/24 is directly connected, FastEthernet0/1
192.168.10.254/32 is directly connected, FastEthernet0/1

Okay—we can see that all our local interfaces are in the table, as well as a static route
to the 10.1.1.0 network. But do you see the problem? Look closely at the static route. The
route was entered with an exit interface of Fa0/0, and the path to the 10.1.1.0 network is
out Fa0/1! Aha! We’ve found our problem! Let’s fix R2:
R2#config t
R2(config)#no ip route 10.1.1.0 255.255.255.0 fa0/0
R2(config)#ip route 10.1.1.0 255.255.255.0 192.168.10.1

That should do it. Let’s verify from PC1:
C:\Users\Todd Lammle>ping 172.16.20.254

Pinging 172.16.20.254 with 32 bytes of data:
Reply from 172.16.20.254: bytes=32 time<1ms TTL=128
Reply from 172.16.20.254: bytes=32 time<1ms TTL=128
Reply from 172.16.20.254: bytes=32 time<1ms TTL=128
Reply from 172.16.20.254: bytes=32 time<1ms TTL=128

Ping statistics for 172.16.20.254
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

Our snag appears to be solved, but just to make sure, we really need to verify with a
higher-level protocol like Telnet:
C:\Users\Todd Lammle>telnet 172.16.20.254
Connecting To 172.16.20.254...Could not open connection to the host, on
port 23: Connect failed

Okay, that’s not good! We can ping to the Server1, but we can’t telnet to it. In the past,
I’ve verified that telnetting to this server worked, but it’s still possible that we have a failure
on the server side. To find out, let’s verify our network first, starting at R1:
R1>ping 172.16.20.254
Type escape sequence to abort.

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Sending 5, 100-byte ICMP Echos to 172.16.20.254, timeout is 2 seconds:
!!!!!
Success rate is 100 percent (5/5), round-trip min/avg/max = 1/1/4 ms
R1>telnet 172.16.20.254
Trying 172.16.20.254 ...
% Destination unreachable; gateway or host down

This is some pretty ominous output! Let’s try from R2 and see what happens:
R2#telnet 172.16.20.254
Trying 172.16.20.254 ... Open

User Access Verification

Password:

Oh my—I can ping the server from a remote network, but I can’t telnet to it, but the
local router R2 can! These factors eliminate the server being a problem since I can telnet to
the server when I’m on the local LAN.
And we know we don’t’ have a routing problem because we fixed that already. So what’s
next? Let’s check to see if there’s an ACL on R2:
R2>sh access-lists
Extended IP access list 110
10 permit icmp any any (25 matches)

Seriously? What a loopy access list to have on a router! This ridiculous list permits
ICMP, but that’s it. It denies everything except ICMP due to the implicit deny ip any any
at the end of every ACL. But before we uncork the champagne, we need to see if this foolish
list has been applied to our interfaces on R2 to confirm that this is really our problem:
R2>sh ip int fa0/0
FastEthernet0/0 is up, line protocol is up
Internet address is 172.16.20.1/24
Broadcast address is 255.255.255.255
Address determined by setup command
MTU is 1500 bytes
Helper address is not set
Directed broadcast forwarding is disabled
Outgoing access list is 110
Inbound access list is not set

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There it is—that’s our problem all right! In case you’re wondering why R2 could telnet
to Server1, it’s because an ACL filters only packets trying to go through the router—not
packets generated at the router. Let’s get to work and fix this:
R2#config t
R2(config)#no access-list 110

I just verified that I can telnet from PC1 to Server1, but let’s try telnetting from R1 again:
R1#telnet 172.16.20.254
Trying 172.16.20.254 ... Open

User Access Verification

Password:

Nice—looks like we’re set, but what about using the name?
R1#telnet Server1
Translating "Server1"...domain server (255.255.255.255)

% Bad IP address or host name

Well, we’re not all set just yet. Let’s fix R1 so that it can provide name resolution:
R1(config)#ip host Server1 172.16.20.254
R1(config)#^Z
R1#telnet Server1
Trying Server1 (172.16.20.254)... Open

User Access Verification

Password:

Great—things are looking good from the router, but if the customer can’t telnet to the
remote host using the name, we’ve got to check the DNS server to confirm connectivity and
for the correct entry to the server. Another option would be to configure the local host table
manually on PC1.
The last thing to do is to check the server to see if it’s responding to HTTP requests via
the telnet command, believe it or not! Here’s an example:
R1#telnet 172.16.20.254 80
Trying 172.16.20.254, 80 ... Open

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Yes—finally! Server1 is responding to requests on port 80, so we’re in the clear. Now, let’s
mix things up a little by adding IPv6 to our network and work through the same troubleshooting steps.

Visit ccna
.gg/ch18/a
for a
companion
MicroNugget
from CBT
Nuggets.

Troubleshooting IPv6 Network
Connectivity
I’m going to be straight with you: there isn’t a lot that’s going to be much different
between this section and the process you just went through with the IPv4 troubleshooting
steps. Except regarding the addressing of course! So other than that key factor, we’ll take
the same approach, using Figure 18.2, specifically because I really want to highlight the
differences associated with IPv6. So the problem scenario I’m going to use will also stay
the same: PC1 cannot communicate to Server1.
I want to point out that this is not an “introduction to IPv6” chapter, so I’m assuming
you’ve got some IPv6 fundamentals down.
F ig u re 1 8 . 2

IPv6 troubleshooting scenario
2001:db8:3c4d:2:21a:6dff:fe37:a44f
Fe80::21a:6dff:fe37:a44f

2001:db8:3c4d:2:21a:6dff:fe64:9b3
Fe80::21a:6dff:fe64:9b3

Fa0/1
Fa0/1
Switch
R1
R2
2001:db8:3c4d:2::64
Fa0/0 2001:db8:3c4d:1:21a:6dff:fe37:a443
2001:db8:3c4d:3:21a:6dff:fe37:a44e Fa0/0
Fe80::21a:6dff:fe64:9b2
Fe80::21a:6dff:fe37:a44e
S1

S2

PC1

Server1

2001:db8:3c4d:3:ac3b:2ef:1823:8938

2001:db8:3c4d:1:a14c:8c33:2d1:be3d

Notice that I documented both the link-local and global addresses assigned to each
router interface in Figure 18.2. We need both in order to troubleshoot, so right away, you
can see that things get a bit more complicated because of the longer addresses and the fact
that there are multiple addresses per interface involved!
But before we start troubleshooting the IPv6 network in Figure 18.2, I want to
refresh your memory on the ICMPv6 protocol, which is an important protocol in our
troubleshooting arsenal.

Troubleshooting IPv6 Network Connectivity

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ICMPv6
IPv4 used the ICMP workhorse for lots of tasks, including error messages like destination
unreachable and troubleshooting functions like Ping and Traceroute. ICMPv6 still does
those things for us, but unlike its predecessor, the v6 flavor isn’t implemented as a separate
layer 3 protocol. Instead, it’s an integrated part of IPv6 and is carried after the basic IPv6
header information as an extension header.
ICMPv6 is used for router solicitation and advertisement, for neighbor solicitation and
advertisement (i.e., finding the MAC addresses for IPv6 neighbors), and for redirecting the
host to the best router (default gateway).

Neighbor Discovery (NDP)
ICMPv6 also takes over the task of finding the address of other devices on the local link.
The Address Resolution Protocol is used to perform this function for IPv4, but that’s been
renamed Neighbor Discovery (ND or NDP) in ICMPv6. This process is now achieved via
a multicast address called the solicited node address because all hosts join this multicast
group upon connecting to the network.
Neighbor discovery enables these functions:
uu

Determining the MAC address of neighbors

uu

Router solicitation (RS) FF02::2

uu

Router advertisements (RA) FF02::1

uu

Neighbor solicitation (NS)

uu

Neighbor advertisement (NA)

uu

Duplicate address detection (DAD)

The part of the IPv6 address designated by the 24 bits farthest to the right is added
to the end of the multicast address FF02:0:0:0:0:1:FF/104. When this address is queried,
the corresponding host will send back its layer 2 address. Devices can find and keep track
of other neighbor devices on the network in pretty much the same way. When I talked
about RA and RS messages earlier in the CCENT chapters, and told you that they use
multicast traffic to request and send address information, that too is actually a function
of ICMPv6—specifically, neighbor discovery.
In IPv4, the protocol IGMP was used to allow a host device to tell its local router that
it was joining a multicast group and would like to receive the traffic for that group. This
IGMP function has been replaced by ICMPv6, and the process has been renamed multicast
listener discovery.
With IPv4, our hosts could have only one default gateway configured, and if that router
went down we had to fix the router, change the default gateway, or run some type of virtual default gateway with other protocols created as a solution for this inadequacy in IPv4.
Figure 18.3 shows how IPv6 devices find their default gateways using neighbor discovery.

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Router solicitation (RS) and router advertisement (RA)

Internet
FF02::2 All routers respond! (RS)
FF02::1 Use me! (RA)

FF0

2::1

Use

me

! (R

A)

Corp

Corp2

IPv6 hosts send a router solicitation (RS) onto their data link asking for all routers to
respond, and they use the multicast address FF02::2 to achieve this. Routers on the same
link respond with a unicast to the requesting host, or with a router advertisement (RA)
using FF02::1.
But that’s not all! Hosts also can send solicitations and advertisements between themselves using a neighbor solicitation (NS) and neighbor advertisement (NA), as shown in
Figure 18.4.
F ig u re 1 8 . 4

Neighbor solicitation (NS) and neighbor advertisement (NA)
NDP: NS
I need your MAC!

NDP: NA
Here is my MAC

Remember that RA and RS gather or provide information about routers and NS and NA
gather information about hosts. Also, remember that a “neighbor” is a host on the same
data link or VLAN.
With that foundation review in mind, here are the troubleshooting steps we’ll progress
through in our investigation:
1. Check the cables because there might be a faulty cable or interface. Verify interfacs

statistics.
2. Make sure that devices are determining the correct path from the source to the destina-

tion. Manipulate the routing information if needed.
3. Verify that the default gateway is correct.

Troubleshooting IPv6 Network Connectivity

757

4. Verify that name resolution settings are correct, and especially for IPv6, make sure the

DNS server is reachable via IPv4 and IPv6.
5. Verify that there are no ACLs that are blocking traffic.

In order to troubleshoot this problem, we’ll use the same process of elimination, beginning
with PC1. We must verify that it’s configured correctly and that IP is working properly. Let’s
start by pinging the loopback address to verify the IPv6 stack:
C:\Users\Todd Lammle>ping ::1

Pinging ::1 with 32 bytes of data:
Reply from ::1: time<1ms
Reply from ::1: time<1ms
Reply from ::1: time<1ms
Reply from ::1: time<1ms

Well, the IPv6 stack checks out, so let’s ping the Fa0/0 of R1, which PC1 is directly
connected to on the same LAN, starting with the link-local address:
C:\Users\Todd Lammle>ping fe80::21a:6dff:fe37:a44e

Pinging fe80:21a:6dff:fe37:a44e with
Reply from fe80::21a:6dff:fe37:a44e:
Reply from fe80::21a:6dff:fe37:a44e:
Reply from fe80::21a:6dff:fe37:a44e:
Reply from fe80::21a:6dff:fe37:a44e:

32 bytes of data:
time<1ms
time<1ms
time<1ms
time<1ms

Next, we’ll ping the global address on Fa0/0:
C:\Users\Todd Lammle>ping 2001:db8:3c4d:3:21a:6dff:fe37:a44e

Pinging 2001:db8:3c4d:3:21a:6dff:fe37:a44e with 32 bytes of data:
Reply from 2001:db8:3c4d:3:21a:6dff:fe37:a44e: time<1ms
Reply from 2001:db8:3c4d:3:21a:6dff:fe37:a44e: time<1ms
Reply from 2001:db8:3c4d:3:21a:6dff:fe37:a44e: time<1ms
Reply from 2001:db8:3c4d:3:21a:6dff:fe37:a44e: time<1ms

Okay—looks like PC1 is configured and working on the local LAN to the R1 router, so
we’ve confirmed the Physical, Data Link, and Network layers between the PC1 and the R1
router Fa0/0 interface.
Our next move is to check the local connection on Server1 to the R2 router to verify that
LAN. First we’ll ping the link-local address of the router from Server1:
C:\Users\Server1>ping fe80::21a:6dff:fe64:9b2

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Pinging fe80::21a:6dff:fe64:9b2 with 32 bytes of data:
Reply from fe80::21a:6dff:fe64:9b2: time<1ms
Reply from fe80::21a:6dff:fe64:9b2: time<1ms
Reply from fe80::21a:6dff:fe64:9b2: time<1ms
Reply from fe80::21a:6dff:fe64:9b2: time<1ms

And next, we’ll ping the global address of Fa0/0 on R2:
C:\Users\Server1>ping 2001:db8:3c4d:1:21a:6dff:fe37:a443

Pinging 2001:db8:3c4d:1:21a:6dff:fe37:a443 with 32 bytes of data:
Reply from 2001:db8:3c4d:1:21a:6dff:fe37:a443: time<1ms
Reply from 2001:db8:3c4d:1:21a:6dff:fe37:a443: time<1ms
Reply from 2001:db8:3c4d:1:21a:6dff:fe37:a443: time<1ms
Reply from 2001:db8:3c4d:1:21a:6dff:fe37:a443: time<1ms

Let’s quickly summarize what we know at this point:
1. By using the ipconfig /all command on PC1 and Server1, I was able to document

their global and link-local IPv6 addresses.
2. We know the IPv6 link-local addresses of each router interface.
3. We know the IPv6 global address of each router interface.
4. We can ping from PC1 to router R1’s Fa0/0 interface.
5. We can ping from Server1 to router R2’s Fa0/0 interface.
6. We can eliminate a local problem on both LANs.

From here, we’ll go to PC1 and see if we can route to Server1:
C:\Users\Todd Lammle>tracert 2001:db8:3c4d:1:a14c:8c33:2d1:be3d

Tracing route to 2001:db8:3c4d:1:a14c:8c33:2d1:be3d over a maximum of 30 hops

1

Destination host unreachable.

Okay, now that’s not good. Looks like we might have a routing problem. And on this little
network, we’re doing static IPv6 routing, so getting to the bottom of things will definitely take
a little effort! But before we start looking into our potential routing issue, let’s check the link
between R1 and R2. We’ll ping R2 from R1 to test the directly connected link.
The first thing you need to do before attempting to ping between routers is verify your
addresses—yes, verify them again! Let’s check out both routers, then try pinging from R1
to R2:
R1#sh ipv6 int brief
FastEthernet0/0

[up/up]

Troubleshooting IPv6 Network Connectivity

759

FE80::21A:6DFF:FE37:A44E
2001:DB8:3C4D:3:21A:6DFF:FE37:A44E
FastEthernet0/1
[up/up]
FE80::21A:6DFF:FE37:A44F
2001:DB8:3C4D:2:21A:6DFF:FE37:A44F

R2#sh ipv6 int brief
FastEthernet0/0
[up/up]
FE80::21A:6DFF:FE64:9B2
2001:DB8:3C4D:1:21A:6DFF:FE37:A443
FastEthernet0/1
[up/up]
FE80::21A:6DFF:FE64:9B3
2001:DB8:3C4D:2:21A:6DFF:FE64:9B3

R1#ping 2001:DB8:3C4D:2:21A:6DFF:FE64:9B3
Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to ping 2001:DB8:3C4D:2:21A:6DFF:FE64:9B3, timeout
is 2 seconds:
!!!!!
Success rate is 100 percent (5/5), round-trip min/avg/max = 0/2/8 ms

In the preceding output, you can see that I now have the IPv6 addresses for both the R1 and
R2 directly connected interfaces. The output also shows that I used the Ping program to verify
layer 3 connectivity. Just as with IPv4, we need to resolve the logical (IPv6) address to a MAC
address in order to communicate on the local LAN. But unlike IPv4, IPv6 doesn’t use ARP—it
uses ICMPv6 neighbor solicitations instead—so after the successful ping, we can now see the
neighbor resolution table on R1:
R1#sh ipv6 neighbors
IPv6 Address
FE80::21A:6DFF:FE64:9B3
2001:DB8:3C4D:2:21A:6DFF:FE64:9B3

Age Link-layer Addr State Interface
0 001a.6c46.9b09 DELAY Fa0/1
0 001a.6c46.9b09 REACH Fa0/1

Let’s take a minute to talk about the possible states that a resolved address shows us:
INCMP (incomplete) Address resolution is being performed on the entry. A neighbor
solicitation message has been sent, but the neighbor message has not yet been received.
REACH (reachable) Positive confirmation has been received confirming that the path to
the neighbor is functioning correctly. REACH is good!
STALE The state is STALE when the interface has not communicated within the neighbor
reachable time frame. The next time the neighbor communicates, the state will change back
to REACH.

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DELAY Occurs after the STALE state, when no reachability confirmation has been received
within what’s known as the DELAY_FIRST_PROBE_TIME. This means that the path was
functioning but it hasn’t had communication within the neighbor reachable time frame.
PROBE When in PROBE state, the configured interface is resending a neighbor solicitation and waiting for a reachability confirmation from a neighbor.
We can verify our default gateway with IPv6 with the ipconfig command like this:
C:\Users\Todd Lammle>ipconfig
Connection-specific DNS Suffix
IPv6 Address. . . . . . . . . .
Temporary IPv6 Address. . . . .
Link-local IPv6 Address . . . .
IPv4 Address. . . . . . . . . .
Subnet Mask . . . . . . . . . .
Default Gateway . . . . . . . .
10.1.1.1

.
.
.
.
.
.
.

:
:
:
:
:
:
:

localdomain
2001:db8:3c4d:3:ac3b:2ef:1823:8938
2001:db8:3c4d:3:2f33:44dd:211:1c3d
fe80::ac3b:2ef:1823:8938%11
10.1.1.10
255.255.255.0
Fe80::21a:6dff:fe37:a44e%11

It’s important to understand that the default gateway will be the link-local address of the
router, and in this case, we can see that the address the host learned is truly the link-local
address of the Fa0/0 interface of R1. The %11 is just used to identify an interface and isn’t
used as part of the IPv6 address.

Temporary IPv6 Addresses
The temporary IPv6 address, listed under the unicast IPv6 address as, “2001:db8:3c4d:3:2f3
3:44dd:211:1c3d,” was created by Windows to provide privacy from the EUI-64 format. This
creates a global address from your host without using your MAC address by generating a
random number for the interface and hashing it, which is then appended to the /64 prefix
from the router. You can disable this feature with the following commands:
netsh interface ipv6 set global randomizeidentifiers=disabled
netsh interface ipv6 set privacy state-disabled

In addition to the ipconfig command, we can use the command netsh interface ipv6
show neighbor to verify our default gateway address:
C:\Users\Todd Lammle>netsh interface ipv6 show neighbor
[output cut]

Troubleshooting IPv6 Network Connectivity

761

Interface 11: Local Area Connection

Internet Address
-------------------------------------------2001:db8:3c4d:3:21a:6dff:fe37:a44e
Fe80::21a:6dff:fe37:a44e
ff02::1
ff02::2
ff02::c
ff02::16
ff02::fb
ff02::1:2
ff02::1:3
ff02::1:ff1f:ebcb

Physical Address
----------------00-1a-6d-37-a4-4e
00-1a-6d-37-a4-4e
33-33-00-00-00-01
33-33-00-00-00-02
33-33-00-00-00-0c
33-33-00-00-00-16
33-33-00-00-00-fb
33-33-00-01-00-02
33-33-00-01-00-03
33-33-ff-1f-eb-cb

Type
----------(Router)
(Router)
Permanent
Permanent
Permanent
Permanent
Permanent
Permanent
Permanent
Permanent

I’ve checked the default gateway addresses on Server1 and they are correct. They should be, because this is provided directly from the router with
an ICMPv6 RA (router advertisement) message. The output for that verification is not shown.

Let’s establish the information we have right now:
1. Our PC1 and Server1 configurations are working and have been verified.
2. The LANs are working and verified, so there is no Physical layer issue.
3. The default gateways are correct.
4. The link between the R1 and R2 routers is working and verified.

So all this tells us is that it’s now time to check our routing tables! We’ll start with the
R1 router:
R1#sh ipv6 route
C
2001:DB8:3C4D:2::/64 [0/0]
via FastEthernet0/1, directly connected
L
2001:DB8:3C4D:2:21A:6DFF:FE37:A44F/128 [0/0]
via FastEthernet0/1, receive
C
2001:DB8:3C4D:3::/64 [0/0]
via FastEthernet0/0, directly connected
L
2001:DB8:3C4D:3:21A:6DFF:FE37:A44E/128 [0/0]
via FastEthernet0/0, receive
L
FF00::/8 [0/0]
via Null0, receive

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All we can see in the output is the two directly connected interfaces configured on the
router, and that won’t help us send IPv6 packets to the 2001:db8:3c4d:1::/64 subnet off of
Fa0/0 on R2. So let’s find out what R2 can tell us:
R2#sh ipv6 route
C
2001:DB8:3C4D:1::/64 [0/0]
via FastEthernet0/0, directly connected
L
2001:DB8:3C4D:1:21A:6DFF:FE37:A443/128 [0/0]
via FastEthernet0/0, receive
C
2001:DB8:3C4D:2::/64 [0/0]
via FastEthernet0/1, directly connected
L
2001:DB8:3C4D:2:21A:6DFF:FE64:9B3/128 [0/0]
via FastEthernet0/1, receive
S
2001:DB8:3C4D:3::/64 [1/0]
via 2001:DB8:3C4D:2:21B:D4FF:FE0A:539
L
FF00::/8 [0/0]
via Null0, receive

Now we’re talking—that tells us a lot more than R1’s table did! We have both of our
directly connected configured LANs, Fa0/0 and Fa0/1, right there in the routing table, as
well as a static route to 2001:DB8:3C4D:3::/64, which is the remote LAN Fa0/0 off of R1,
which is good. Now let’s fix the route problem on R1 by adding a route that gives us access
to the Server1 network and then move on to VLANs and trunking:
R1(config)#ipv6 route ::/0 fastethernet 0/1 FE80::21A:6DFF:FE64:9B3

I want to point out that I didn’t need to make the default route as difficult as I did. I
entered both the exit interface and next-hop link-local address when just the exit interface
or next-hop global addresses would be mandatory, but not the link-local.
Next, we’ll verify that we can now ping from PC1 to Server1:
C:\Users\Todd Lammle>ping 2001:db8:3c4d:1:a14c:8c33:2d1:be3d

Pinging 2001:db8:3c4d:1:a14c:8c33:2d1:be3d with 32 bytes of data:
Reply from 2001:db8:3c4d:1:a14c:8c33:2d1:be3d: time<1ms
Reply from 2001:db8:3c4d:1:a14c:8c33:2d1:be3d: time<1ms
Reply from 2001:db8:3c4d:1:a14c:8c33:2d1:be3d: time<1ms
Reply from 2001:db8:3c4d:1:a14c:8c33:2d1:be3d: time<1ms

Sweet—we’re looking golden with this particular scenario! But know that it is still
possible to have name resolution issues. If that were the case, you would just need to
check your DNS server or local host table.
Moving on in the same way we did in the IPv4 troubleshooting section, it’s a good time
to check into your ACLs, especially if you’re still having a problem after troubleshooting

Troubleshooting VLAN Connectivity

763

all your local LANs and all other potential routing issues. To do that, just use the show
ipv6 access-lists command to verify all configured ACLs on a router and the show ipv6
interface command to verify if an ACL is attached to an interface. Once you’ve confirmed
that your ACLs all make sense, you’re good to go!

Troubleshooting VLAN Connectivity
You know by now that VLANs are used to break up broadcast domains in a layer 2
switched network. You’ve also learned that we assign ports on a switch into a VLAN
broadcast domain by using the switchport access vlan command.
The access port carries traffic for a single VLAN that the port is a member of. If members of one VLAN want to communicate to members in the same VLAN that are located
on a different switch, then a port between the two switches needs to be either configured
to be a member of this single VLAN or configured as a trunk link, which passes information on all VLANs by default.
We’re going to use Figure 18.5 to reference as we go through the procedures for troubleshooting VLAN and trunking.
F ig u re 1 8 . 5

VLAN connectivity
Gi0/13
Gi0/1
PC1

VLAN 10
192.168.10.1

S1

Gi0/14
Gi0/2

Gi0/13
Gi0/14

PC2

VLAN 10
192.168.10.2

S2
Gi0/3
PC3

VLAN 10
192.168.10.3

I’m going to begin with VLAN troubleshooting and then move on to trunk troubleshooting.

VLAN Troubleshooting
A couple of key times to troubleshoot VLANs are when and if you lose connectivity between
hosts and when you’re configuring new hosts into a VLAN but they’re not working.
Here are the steps we’ll follow to troubleshoot VLANs:
1. Verify the VLAN database on all your switches.
2. Verify your content addressable memory (CAM) table.
3. Verify that your port VLAN assignments are configured correctly.

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And here’s a list of the commands we’ll be using in the following sections:
Show vlan
Show mac address-table
Show interfaces interface switchport
switchport access vlan vlan

VLAN Troubleshooting Scenario
A manager calls and says they can’t communicate to the new sales team member that just
connected to the network. How would you proceed to solve this issue? Well, because the
sales hosts are in VLAN 10, we’ll begin with step 1 and verify that our databases on both
switches are correct.
First, I’ll use the show vlan or show vlan brief command to check if the expected
VLAN is actually in the database. Here’s a look at the VLAN database on S1:
S1#sh vlan

VLAN Name
Status
Ports
---- -------------------------------- --------- ------------------------------1
default
active
Gi0/3, Gi0/4, Gi0/5, Gi0/6
Gi0/7, Gi0/8, Gi0/9, Gi0/10
Gi0/11, Gi0/12, Gi0/13, Gi0/14
Gi0/15, Gi0/16, Gi0/17, Gi0/18
Gi0/19, Gi0/20, Gi0/21, Gi0/22
Gi0/23, Gi0/24, Gi0/25, Gi0/26
Gi0/27, Gi0/28
10
Sales
active
Gi0/1, Gi0/2
20
Accounting
active
26
Automation10
active
27
VLAN0027
active
30
Engineering
active
170 VLAN0170
active
501 Private501
active
502 Private500
active
[output cut]

This output shows that VLAN 10 is in the local database and that Gi0/1 and Gi0/2 are
associated to VLAN 10.
So next, we’ll go to step 2 and verify the CAM with the show mac address-table
command:
S1#sh mac address-table

Troubleshooting VLAN Connectivity

765

Mac Address Table
-------------------------------------------

Vlan
Mac Address
Type
Ports
------------------------All
0100.0ccc.cccc
STATIC
CPU
[output cut]
1
000d.2830.2f00
DYNAMIC
Gi0/24
1
0021.1c91.0d8d
DYNAMIC
Gi0/13
1
0021.1c91.0d8e
DYNAMIC
Gi0/14
1
b414.89d9.1882
DYNAMIC
Gi0/17
1
b414.89d9.1883
DYNAMIC
Gi0/18
1
ecc8.8202.8282
DYNAMIC
Gi0/15
1
ecc8.8202.8283
DYNAMIC
Gi0/16
10
001a.2f55.c9e8
DYNAMIC
Gi0/1
10
001b.d40a.0538
DYNAMIC
Gi0/2
Total Mac Addresses for this criterion: 29

Okay—know that your switch will show quite a few MAC addresses assigned to the
CPU at the top of the output; those MAC addresses are used by the switch to manage the
ports. The very first MAC address listed is the base MAC address of the switch and used
by STP in the bridge ID. In the preceding output, we can see that there there are two MAC
addresses associated with VLAN 10 and that it was dynamically learned. We can also
establish that this MAC address is associated to Gi0/1. S1 looks really good!
Let’s take a look at S2 now. First, let’s confirm that port PC3 is connected and check its
configuration. I’ll use the command show interfaces interface switchport command to
do that:
S2#sh interfaces gi0/3 switchport
Name: Gi0/3
Switchport: Enabled
Administrative Mode: dynamic desirable
Operational Mode: static access
Administrative Trunking Encapsulation: negotiate
Operational Trunking Encapsulation: native
Negotiation of Trunking: On
Access Mode VLAN: 10 (Inactive)
Trunking Native Mode VLAN: 1 (default)
[output cut]

Okay—we can see that the port is enabled and that it’s set to dynamic desirable. This
means that if it connects to another Cisco switch, it will desire to trunk on that link. But

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keep in mind that we’re using it as an access port, which is confirmed by the operational
mode of static access. At the end of the output, the text shows Access Mode VLAN: 10
(Inactive). This is not a good thing! Let’s examine S2’s CAM and see what we find out:
S2#sh mac address-table
Mac Address Table
-------------------------------------------

Vlan
Mac Address
Type
Ports
------------------------All
0100.0ccc.cccc
STATIC
CPU
[output cut]
1
001b.d40a.0538
DYNAMIC
Gi0/13
1
0021.1bee.a70d
DYNAMIC
Gi0/13
1
b414.89d9.1884
DYNAMIC
Gi0/17
1
b414.89d9.1885
DYNAMIC
Gi0/18
1
ecc8.8202.8285
DYNAMIC
Gi0/16
Total Mac Addresses for this criterion: 26

Referring back to Figure 18.5, we can see that the host is connected to Gi0/3. The problem
here is that we don’t see a MAC address dynamically associated to Gi0/3 in the MAC address
table. So what do we know so far that can help us? Well first, we can see that Gi0/3 is configured into VLAN 10, but that VLAN is inactive. Second, the host off of Gi0/3 doesn’t appear
in the CAM table. Now would be a good time to take a look at the VLAN database like this:
S2#sh vlan brief

VLAN Name
Status
Ports
---- -------------------------------- --------- ------------------------------1
default
active
Gi0/1, Gi0/2, Gi0/4, Gi0/5
Gi0/6, Gi0/7, Gi0/8, Gi0/9
Gi0/10, Gi0/11, Gi0/12, Gi0/13
Gi0/14, Gi0/15, Gi0/16, Gi0/17
Gi0/18, Gi0/19, Gi0/20, Gi0/21
Gi0/22, Gi0/23, Gi0/24, Gi0/25
Gi0/26, Gi0/27, Gi0/28
26
Automation10
active
27
VLAN0027
active
30
Engineering
active
170 VLAN0170
active
[output cut]

Troubleshooting VLAN Connectivity

767

Look at that: there is no VLAN 10 in the database! Clearly the problem, but also an
easy one to fix by simply creating the VLAN in the database:
S2#config t
S2(config)#vlan 10
S2(config-vlan)#name Sales

That’s all there is to it. Now let’s check the CAM again:
S2#sh mac address-table
Mac Address Table
-------------------------------------------

Vlan
Mac Address
Type
Ports
------------------------All
0100.0ccc.cccc
STATIC
CPU
[output cut]
1
0021.1bee.a70d
DYNAMIC
Gi0/13
10
001a.6c46.9b09
DYNAMIC
Gi0/3
Total Mac Addresses for this criterion: 22

We’re good to go—the MAC address off of Gi0/3 shows in the MAC address table
configured into VLAN 10.
That was pretty straightforward, but if the port had been assigned to the wrong VLAN,
I would have used the switch access vlan command to correct the VLAN membership.
Here’s an example of how to do that:
S2#config t
S2(config)#int gi0/3
S2(config-if)#switchport access vlan 10
S2(config-if)#do sh vlan

VLAN Name
Status
Ports
---- -------------------------------- --------- ------------------------------1
default
active
Gi0/1, Gi0/2, Gi0/4, Gi0/5
Gi0/6, Gi0/7, Gi0/8, Gi0/9
Gi0/10, Gi0/11, Gi0/12, Gi0/13
Gi0/14, Gi0/15, Gi0/16, Gi0/17
Gi0/18, Gi0/19, Gi0/20, Gi0/21
Gi0/22, Gi0/23, Gi0/24, Gi0/25
Gi0/26, Gi0/27, Gi0/28
10
Sales
active
Gi0/3

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Okay, great—we can see that our port Gi0/3 is in the VLAN 10 membership. Now let’s
try to ping from PC1 to PC3:
PC1#ping 192.168.10.3
Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 192.168.10.3, timeout is 2 seconds:
.....
Success rate is 0 percent (0/5)

No luck, so let’s see if PC1 can ping PC2:
PC1#ping 192.168.10.2
Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 192.168.10.2, timeout is 2 seconds:
!!!!!
Success rate is 100 percent (5/5), round-trip min/avg/max = 1/2/4 ms
PC1#

That worked! I can ping a host that’s a member of the same VLAN connected to the same
switch, but I can’t ping to a host on another switch that’s a member of the same VLAN, which
is VLAN 10. To get to the bottom of this, let’s quickly summarize what we’ve learned so far:
1. We know that the VLAN database is now correct on each switch.
2. The MAC address table shows the ARP entries for each host as well as a connection to

each switch.
3. We’ve verified that our VLAN memberships are now correct on all the ports we’re using.

But since we still can’t ping to a host on another switch, we need to start checking out
the connections between our switches.

Trunk Troubleshooting
You’ll need to troubleshoot trunk links when you lose connectivity between hosts that are
in the same VLAN but are located on different switches. Cisco refers to this as “VLAN
leaking.” Seems to me we are leaking VLAN 10 between switches somehow.
These are the steps we’ll take to troubleshoot VLANs:
1. Verify that the interface configuration is set to the correct trunk parameters.
2. Verify that the ports are configured correctly.
3. Verify the native VLAN on each switch.

And here are the commands we’ll use to perform trunk troubleshooting:
Show interfaces trunk
Show vlan

Troubleshooting VLAN Connectivity

769

Show interfaces interface trunk
Show interfaces interface switchport
Show dtp interface interface
switchport mode
switchport mode dynamic
switchport trunk native vlan vlan

Okay, let’s get started by checking ports Gi0/13 and Gi0/14 on each switch because
these are what the figure is showing as forming the connection between our switches. We’ll
start with the show interfaces trunk command:
S1>sh interfaces trunk
S2>sh interfaces trunk

Not a scrap of output—that’s definitely a bad sign! Let’s take another look at the show vlan
output on S1 and see what we can find out:
S1>sh vlan brief

VLAN Name
Status
Ports
---- -------------------------------- --------- ------------------------------1
default
active
Gi0/3, Gi0/4, Gi0/5, Gi0/6
Gi0/7, Gi0/8, Gi0/9, Gi0/10
Gi0/11, Gi0/12, Gi0/13, Gi0/14
Gi0/15, Gi0/16, Gi0/17, Gi0/18
Gi0/19, Gi0/20, Gi0/21, Gi0/22
Gi0/23, Gi0/24, Gi0/25, Gi0/26
Gi0/27, Gi0/28
10
Sales
active
Gi0/1, Gi0/2
20
Accounting
active
[output cut]

Nothing new from when we checked it a few minutes ago, but look there under
VLAN 1—we can see interfaces Gi/013 and Gi0/14. This means that our ports between
switches are members of VLAN 1 and will pass only VLAN 1 frames!
Typically I’ll tell my students that if you type the show vlan command, you’re really
typing the nonexistent “show access ports” command since this output shows interfaces in access mode but doesn’t show the trunk interfaces. This means that our ports
between switches are access ports instead of trunk ports, so they’ll pass information
about only VLAN 1.

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Let’s go back over to the S2 switch to verify and see which port interfaces Gi0/13 and
Gi0/14 are members of:
S2>sh vlan brief

VLAN Name
Status
Ports
---- -------------------------------- --------- ------------------------------1
default
active
Gi0/1, Gi0/2, Gi0/4, Gi0/5
Gi0/6, Gi0/7, Gi0/8, Gi0/9
Gi0/10, Gi0/11, Gi0/12, Gi0/13
Gi0/14, Gi0/15, Gi0/16, Gi0/17
Gi0/18, Gi0/19, Gi0/20, Gi0/21
Gi0/22, Gi0/23, Gi0/24, Gi0/25
Gi0/26, Gi0/27, Gi0/28
10
Sales
active
Gi0/3

Again, as with S1, the links between switches are showing in the output of the show vlan
command, which means that they are not trunk ports. We can use the show interfaces
interface switchport command to verify this as well:
S1#sho interfaces gi0/13 switchport
Name: Gi0/13
Switchport: Enabled
Administrative Mode: dynamic auto
Operational Mode: static access
Administrative Trunking Encapsulation: negotiate
Operational Trunking Encapsulation: native
Negotiation of Trunking: On
Access Mode VLAN: 1 (default)
Trunking Native Mode VLAN: 1 (default)

This output tells us that interface Gi0/13 is in dynamic auto mode. But its operational
mode is static access, meaning it’s not a trunk port. We can look closer at its trunking
capabilities with the show interfaces interface trunk command:
S1#sh interfaces gi0/1 trunk

Port
Mode
Gi0/1
auto
[output cut]

Encapsulation
negotiate

Status
not-trunking

Native vlan
1

Sure enough—the port is not trunking, but we already knew that. Now we know it again.
Notice that we can see that native VLAN is set to VLAN 1, which is the default native VLAN.
This means that VLAN 1 is the default VLAN for untagged traffic.

Troubleshooting VLAN Connectivity

771

Now, before we check the native VLAN on S2 to verify that there isn’t a mismatch, I want
to point out a key fact about trunking and how we would get these ports between switches to
do that.
Many Cisco switches support the Cisco proprietary Dynamic Trunking Protocol
(DTP), which is used to manage automatic trunk negotiation between switches. Cisco
recommends that you don’t allow this and to configure your switch ports manually
instead. I agree with them!
Okay, with that in mind, let’s check out our switch port Gi0/13 on S1 and view its DTP
status. I’ll use the show dtp interface interface command to view the DTP statistics:
S1#sh dtp interface gi0/13
DTP information for GigabitEthernet0/13:
TOS/TAS/TNS:
TOT/TAT/TNT:
Neighbor address 1:
Neighbor address 2:
Hello timer expiration (sec/state):
Access timer expiration (sec/state):

ACCESS/AUTO/ACCESS
NATIVE/NEGOTIATE/NATIVE
00211C910D8D
000000000000
12/RUNNING
never/STOPPED

Did you notice that our port GI0/13 from S1 to S2 is an access port configured to autonegotiate using DTP? That’s interesting, and I want to delve a bit deeper into the different
port configurations and how they affect trunking capabilities to clarify why.
Access

Trunking is not allowed on a port set to access mode.

Auto Will trunk to neighbor switch only if the remote port is set to on or to desirable mode.
This creates the trunk based on the DTP request from the neighboring switch.
Desirable This will trunk with all port modes except access. Ports set to dynamic desirable
will communicate via DTP that the interface is attempting to become a trunk if the neighboring switch interface is able to become a trunk.
Nonegotiate No DTP frames are generated from the interface. Can only be used if the
neighbor interface is manually set as trunk or access.
Trunk (on) Trunks with all switch port modes except access. Automatically enables trunking regardless of the state of the neighboring switch and regardless of any DTP requests.
Let’s check out the different options available on the S1 switch with the switchport mode
dynamic command:
S1(config-if)#switchport mode ?
access
Set trunking mode to ACCESS unconditionally
dot1q-tunnel set trunking mode to TUNNEL unconditionally
dynamic
Set trunking mode to dynamically negotiate access or trunk mode
private-vlan Set private-vlan mode
trunk
Set trunking mode to TRUNK unconditionally

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S1(config-if)#switchport mode dynamic ?
auto
Set trunking mode dynamic negotiation parameter to AUTO
desirable Set trunking mode dynamic negotiation parameter to DESIRABLE

From interface mode, use the switch mode trunk command to turn trunking on. You
can also use the switch mode dynamic command to set the port to auto or desirable trunking modes. To turn off DTP and any type of negotiation, use the switchport nonegotiate
command.
Let’s take a look at S2 and see if we can figure out why our two switches didn’t create
a trunk:
S2#sh int gi0/13 switchport
Name: Gi0/13
Switchport: Enabled
Administrative Mode: dynamic auto
Operational Mode: static access
Administrative Trunking Encapsulation: negotiate
Operational Trunking Encapsulation: native
Negotiation of Trunking: On

Okay—we can see that the port is in dynamic auto and that it’s operating as an access
port. Let’s look into this further:
S2#sh dtp interface gi0/13
DTP information for GigabitEthernet0/3:
DTP information for GigabitEthernet0/13:
TOS/TAS/TNS:
TOT/TAT/TNT:
Neighbor address 1:
Neighbor address 2:
Hello timer expiration (sec/state):
Access timer expiration (sec/state):

ACCESS/AUTO/ACCESS
NATIVE/NEGOTIATE/NATIVE
000000000000
000000000000
17/RUNNING
never/STOPPED

Do you see the problem? Don’t be fooled—it’s not that they’re running in access mode; it’s
because two ports in dynamic auto will not form a trunk! This is a really common problem to
look for since most Cisco switches ship in dynamic auto. The other issue you need to be aware
of, as well as check for, is the frame-tagging method. Some switches run 802.1q, some run
both 802.1q and Inter-Switch Link (ISL) routing, so be sure the tagging method is compatible
between all of your switches!
It’s time to fix our problem on the trunk ports between S1 and S2. All we need to do is to
just fix one side of each link since dynamic auto will trunk with a port set to desirable or on:
S2(config)#int gi0/13
S2(config-if)#switchport mode dynamic desirable
23:11:37:%LINEPROTO-5-UPDOWN:Line protocol on Interface GigabitEthernet0/13,
changed state to down

Troubleshooting VLAN Connectivity

773

23:11:37:%LINEPROTO-5-UPDOWN:Line protocol on Interface Vlan1, changed state to
down
23:11:40:%LINEPROTO-5-UPDOWN:Line protocol on Interface GigabitEthernet0/13,
changed state to up
23:12:10:%LINEPROTO-5-UPDOWN:Line protocol on Interface Vlan1, changed state to up
S2(config-if)#do show int trunk

Port
Mode
Gi0/13
desirable
[output cut]

Encapsulation
n-isl

Status
trunking

Native vlan
1

Nice—it worked! With one side in Auto and the other now in Desirable, DTPs will be
exchanged and they will trunk. Notice in the preceding output that the mode of S2’s Gi0/13
link is desirable and that the switches actually negotiated ISL as a trunk encapsulation—
go figure! But don’t forget to notice the native VLAN. We’ll work on the frame-tagging
method and native VLAN in a minute, but first, let’s configure our other link:
S2(config-if)#int gi0/14
S2(config-if)#switchport mode dynamic desirable
23:12:%LINEPROTO-5-UPDOWN:Line protocol on Interface GigabitEthernet0/14, changed
state to down
23:12:%LINEPROTO-5-UPDOWN:Line protocol on Interface GigabitEthernet0/14, changed
state to up
S2(config-if)#do show int trunk

Port
Gi0/13
Gi0/14

Mode
desirable
desirable

Encapsulation
n-isl
n-isl

Status
trunking
trunking

Native vlan
1
1

Port
Vlans allowed on trunk
Gi0/13
1-4094
Gi0/14
1-4094
[output cut]

Great, we now have two trunked links between switches. But I’ve got to say, I really
don’t like the ISL method of frame tagging since it can’t send untagged frames across the
link. So let’s change our native VLAN from the default of 1 to 392. The number 392 just
randomly sounded good at the moment. Here’s what I entered on S1:
S1(config-if)#switchport trunk native vlan 392
S1(config-if)#
23:17:40: Port is not 802.1Q trunk, no action

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See what I mean? I tried to change the native VLAN and ISL basically responded with,
“What’s a native VLAN?” Very annoying, so I’m going to take care of that now!
S1(config-if)#int range gi0/13 - 14
S1(config-if-range)#switchport trunk encapsulation ?
dot1q
Interface uses only 802.1q trunking encapsulation when trunking
isl
Interface uses only ISL trunking encapsulation when trunking
negotiate Device will negotiate trunking encapsulation with peer on
interface

S1(config-if-range)#switchport trunk encapsulation dot1q
23:23:%LINEPROTO-5-UPDOWN:Line protocol on Interface GigabitEthernet0/13, changed
state to down
23:23:%LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0/14,
changed state to down
23:23:%CDP-4-NATIVE_VLAN_MISMATCH: Native VLAN mismatch discovered on
GigabitEthernet0/13 (392), with S2 GigabitEthernet0/13 (1).
23:23:%LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0/14,
changed state to up
23:23:%LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0/13,
changed state to up
23:23:%CDP-4-NATIVE_VLAN_MISMATCH: Native VLAN mismatch discovered on
GigabitEthernet0/13 (392), with S2 GigabitEthernet0/13 (1).

Okay, that’s more like it! As soon as I changed the encapsulation type on S1, DTP
frames changed the frame-tagging method between S2 to 802.1q. Since I had already
changed the native VLAN on port Gi0/13 on S1, the switch lets us know, via CDP, that
we now have a native VLAN mismatch. Let’s proceed to deal with this by verifying our
interfaces with the show interface trunk command:
S1#sh int trunk
Port
Mode
Gi0/13
auto
Gi0/14
auto

Encapsulation
802.1q
802.1q

Status
trunking
trunking

Native vlan
392
1

Encapsulation
n-802.1q
n-802.1q

Status
trunking
trunking

Native vlan
1
1

S2#sh int trunk
Port
Gi0/13
Gi0/14

Mode
desirable
desirable

Troubleshooting VLAN Connectivity

775

Now notice that both links are running 802.1q and that S1 is in auto mode and S2 is in
desirable mode. And we can see a native VLAN mismatch on port Gi0/13. We can also see
the mismatched native VLAN with the show interfaces interface switchport command
by looking at both sides of the link like this:
S2#sh interfaces gi0/13 switchport
Name: Gi0/13
Switchport: Enabled
Administrative Mode: dynamic desirable
Operational Mode: trunk
Administrative Trunking Encapsulation: negotiate
Operational Trunking Encapsulation: dot1q
Negotiation of Trunking: On
Access Mode VLAN: 1 (default)
Trunking Native Mode VLAN: 1 (default)

S1#sh int gi0/13 switchport
Name: Gi0/13
Switchport: Enabled
Administrative Mode: dynamic auto
Operational Mode: trunk
Administrative Trunking Encapsulation: dot1q
Operational Trunking Encapsulation: dot1q
Negotiation of Trunking: On
Access Mode VLAN: 1 (default)
Trunking Native Mode VLAN: 392 (Inactive)

So this has got to be bad, right? I mean really—are we sending any frames down that
link or not? Let’s see if we solved our little problem of not being able to ping to hosts from
S1 to S2 and find out:
PC1#ping 192.168.10.3
Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 192.168.10.3, timeout is 2 seconds:
!!!!!
Success rate is 100 percent (5/5), round-trip min/avg/max = 1/1/4 ms

Yes, it works! Not so bad after all. We’ve solved our problem, or at least most of it. Having
a native VLAN mismatch only means you can’t send untagged frames down the link, which
are essentially management frames like CDP, for example. So although it’s not the end of the
world, it will prevent us from being able to remotely manage the switch, or even sending any
other types of traffic down just that one VLAN.

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So am I saying you can just leave this issue the way it is? Well, you could, but you
won’t. No, you’ll fix it because if you don’t, CDP will send you a message every minute
telling you that there’s a mismatch, which will drive you mad! So, this is how we’ll stop
that from happening:
S2(config)#int gi0/13
S2(config-if)#switchport trunk native vlan 392
S2(config-if)#^Z
S2#sh int trunk
Port
Mode
Gi0/13
desirable
Gi0/14
desirable
[output cut]

Encapsulation
n-802.1q
n-802.1q

Status
trunking
trunking

Native vlan
392
1

All better! Both sides of the same link between switches are now using native VLAN 392
on Gigabit Ethernet 0/13. I want you to know that it’s fine to have different native VLANs
for each link if that’s what works best for you. Each network is different and you have to
make choices between options that will end up meeting your particular business requirements the most optimal way.

Visit ccna
.gg/ch18/b
for a
companion
MicroNugget
from CBT
Nuggets.

Summary
This chapter covered troubleshooting techniques from basic to advanced. Although most
chapters in this book cover troubleshooting, this chapter focused purely on IPv4, IPv6, and
VLAN/trunk troubleshooting.
You learned how to troubleshoot step-by-step from a host to a remote device. Starting
with IPv4, you learned the steps to test the host and the local connectivity and then how to
troubleshoot remote connectivity.
We then moved on to IPv6 and proceeded to troubleshoot using the same techniques
that you learned with IPv4. It’s important that you can use the verification commands that
I used in each step of this chapter.
Last, I covered VLAN and trunk troubleshooting and how to go step-by-step through a
switched network using verification commands and narrowing down the problem.

Exam Essentials

777

Exam Essentials
Remember the Cisco steps in troubleshooting an IPv4 and IPv6 network.
1. Check the cables to find out if there’s a faulty cable or interface in the mix and verify

the interface’s statistics.
2. Make sure that devices are determining the correct path from the source to the destina-

tion. Manipulate the routing information if needed.
3. Verify that the default gateway is correct.
4. Verify that name resolution settings are correct.
5. Verify that there are no ACLs blocking traffic.

Remember the commands to verify and troubleshoot IPv4 and IPv6. You need to remember
and practice the commands used in this chapter, especially ping and traceroute (tracert on
Windows). But we also used the Windows commands ipconfig and route print and Cisco’s
commands show ip int brief, show interface, and show route.
Remember how to verify an ARP cache with IPv6. The command show ipv6 neighbors
shows the IP-to-MAC-address resolution table on a Cisco router.
Remember to look at the statistics on a router and switch interface to determine problems.
You’ve got to be able to analyze interface statistics to find problems if they exist, and this
includes speed and duplex settings, input queue drops, output queue drops, and input and
output errors.
Understand what a native VLAN is and how to change it. A native VLAN works with
only 802.1q trunks and allows untagged traffic to traverse the trunk link. This is VLAN 1
by default on all Cisco switches, but it can be changed for security reasons with the
switchport native vlan vlan command.

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Written Lab 4
The answers to this lab can be found in Appendix A, “Answers to Written Labs.”
Write the answers to the following questions:
1. If your IPv6 ARP cache shows an entry of INCMP, what does this mean?
2. You want traffic from VLAN 66 to traverse a trunked link untagged. Which command

will you use?
3. What are the five modes you can set a switch port to?
4. You are having a network problem and have checked the cables to find out if there’s a

faulty cable or interface in the mix and also verified the interface’s statistics, made sure
that devices are determining the correct path from the source to the destination, and
verified that you don’t need to manipulate the routing. What are your next troubleshooting steps?
5. You need to find out if the local IPv6 stack is working on a host. What command will

you use?

Hands-on Labs for Troubleshooting
Please check www.lammle.com, www.lammlesim.com, and www.lammle.com/forum for the
latest information and downloads available for studying when using my books. Preconfigured hands-on troubleshooting labs are available for download, with the answers to
the troubleshooting problems found on my forum. The troubleshooting hands-on lab
simulator will be updated often.

Review Questions

779

Review Questions
The following questions are designed to test your understanding of this
chapter’s material. For more information on how to get additional questions,
please see this book’s introduction.

The answers to these questions can be found in Appendix B, “Answers to Chapter
Review Questions.”
1. You need to verify the IPv6 ARP cache on a router and see that the state of an entry is

REACH. What does REACH mean?
A. The router is reaching out to get the address.
B. The entry is incomplete.
C. The entry has reached the end of life and will be discarded from the table.
D. A positive confirmation has been received by the neighbor and the path to it is

functioning correctly.
2. What is the most common cause of interface errors?
A. Speed mismatch
B. Duplex mismatch
C. Buffer overflows
D. Collisions between a dedicated switch port and an NIC
3. Which command will verify the DTP status on a switch interface?
A. sh dtp status
B. sh dtp status interface interface
C. sh interface interface dtp
D. sh dtp interface interface
4. What mode will not allow DTP frames generated from a switch port?
A. Nonegotiate
B. Trunk
C. Access
D. Auto

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5. The following output was generated by which command?
IPv6 Address
FE80::21A:6DFF:FE64:9B3
2001:DB8:3C4D:2:21A:6DFF:FE64:9B3

Age Link-layer Addr State Interface
0 001a.6c46.9b09 DELAY Fa0/1
0 001a.6c46.9b09 REACH Fa0/1

A. show ip arp
B. show ipv6 arp
C. show ip neighbors
D. show ipv6 neighbors
6. Which of the following states tells you that an interface has not communicated within

the neighbor-reachable time frame?
A. REACH
B. STALE
C. TIMEOUT
D. CLEARED
7. You receive a call from a user who says that they cannot log in to a remote server,

which only runs IPv6. Based on the output, what could the problem be?
C:\Users\Todd Lammle>ipconfig
Connection-specific DNS Suffix
IPv6 Address. . . . . . . . . .
Temporary IPv6 Address. . . . .
Link-local IPv6 Address . . . .
IPv4 Address. . . . . . . . . .
Subnet Mask . . . . . . . . . .
Default Gateway . . . . . . . .

.
.
.
.
.
.
.

:
:
:
:
:
:
:

localdomain
2001:db8:3c4d:3:ac3b:2ef:1823:8938
2001:db8:3c4d:3:2f33:44dd:211:1c3d
fe80::ac3b:2ef:1823:8938%11
10.1.1.10
255.255.255.0
10.1.1.1

A. The global address is in the wrong subnet.
B. The IPv6 default gateway has not been configured or received from the router.
C. The link-local address has not been resolved, so the host cannot communicate to

the router.
D. There are two IPv6 global addresses configured. One must be removed from the

configuration.

Review Questions

781

8. Your host cannot reach remote networks. Based on the output, what is the problem?
C:\Users\Server1>ipconfig
Windows IP Configuration
Ethernet adapter Local Area Connection:
Connection-specific DNS
Link-local IPv6 Address
IPv4 Address. . . . . .
Subnet Mask . . . . . .
Default Gateway . . . .

Suffix
. . . .
. . . .
. . . .
. . . .

.
.
.
.
.

:
:
:
:
:

localdomain
fe80::7723:76a2:e73c:2acb%11
172.16.20.254
255.255.255.0
172.16.2.1

A. The link-local IPv6 address is wrong.
B. The IPv6 global address is missing.
C. There is no DNS server configuration.
D. The IPv4 default gateway address is misconfigured.
9. Which two commands will show you if you have a native VLAN mismatch?
A. show interface native vlan
B. show interface trunk
C. show interface interface switchport
D. show switchport interface
10. You connect two new Cisco 3560 switches together and expect them to use DTP and

create a trunk. However, when you check statistics, you find that they are access ports
and didn’t negotiate. Why didn’t DTP work on these Cisco switches?
A. The ports on each side of the link are set to auto trunking.
B. The ports on each side of the link are set to on.
C. The ports on each side of the link are set to dynamic.
D. The ports on each side of the link are set to desirable.

Chapter

19

Enhanced IGRP
The following ICND2 exam topics
are covered in this chapter:
11 IP Routing Technologies
■■

■■

Differentiate methods of routing and routing protocols
■■

Administrative distance

■■

Split horizon

■■

Metric

■■

Next hop

Configure and verify EIGRP (single AS)
■■

Feasible Distance/Feasible Successors/
Administrative distance

■■

Feasibility condition

■■

Metric composition

■■

Router ID

■■

Auto-summary

■■

Path selection

■■

Load balancing

■■

■■

Equal

■■

Unequal

Passive interface

11 Troubleshooting
■■

■■

Troubleshoot and resolve routing issues
■■

Routing is enabled

■■

Routing table is correct

■■

Correct path selection

Troubleshoot and resolve EIGRP problems
■■

Neighbor adjacencies

■■

AS number

■■

Load balancing

■■

Split horizon

Enhanced Interior Gateway Routing Protocol (EIGRP)
is a Cisco protocol that runs on Cisco routers and on some
Cisco switches. In this chapter, I’ll cover the many features
and functions of EIGRP, with an added focus on the unique way that it discovers,
selects, and advertises routes.
EIGRP has a number of features that make it especially useful within large, complex
networks. A real standout among these is its support of VLSM, which is crucial to its ultraefficient scalability. EIGRP even includes benefits gained through other common protocols like
OSPF and RIPv2, such as the ability to create route summaries at any location you choose.
I’ll also cover key EIGRP configuration details and give you examples of each, as well
as, demonstrate the various commands required to verify that EIGRP is working properly.
Finally, I’ll wrap up the chapter by showing you how to configure and verify EIGRPv6. I
promise that after you get through it, you’ll agree that EIGRPv6 is truly the easiest part of
this chapter!
To find up-to-the-minute updates for this chapter, please see
www.lammle.com/forum or the book’s web page at www.sybex.com.

EIGRP Features and Operations
EIGRP is a classless, distance-vector protocol that uses the concept of an autonomous system
to describe a set of contiguous routers that run the same routing protocol and share routing
information, which also includes the subnet mask in its route updates. This is a very big deal
because by advertising subnet information, this robust protocol enables us to use VLSM and
permits summarization to be included within the design of EIGRP networks.
EIGRP is sometimes referred to as a hybrid routing protocol or an advanced distancevector protocol because it has characteristics of both distance-vector and some link-state
protocols. For example, EIGRP doesn’t send link-state packets like OSPF does. Instead, it
sends traditional distance-vector updates that include information about networks plus the
cost of reaching them from the perspective of the advertising router.
EIGRP has link-state characteristics as well—it synchronizes network topology information between neighbors at startup and then sends specific updates only when topology
changes occur (bounded updates). This particular feature is a huge advancement over RIP
and is a big reason that EIGRP works so well in very large networks.

EIGRP Features and Operations

785

EIGRP has a default hop count of 100, with a maximum of 255, but don’t let this confuse
you because EIGRP doesn’t rely on hop count as a metric like RIP does. In EIGRP-speak, hop
count refers to how many routers an EIGRP route update packet can go through before it will
be discarded, which limits the size of the autonomous system (AS). So don’t forget that this
isn’t how metrics are calculated with EIGRP!
There are a bunch of powerful features that make EIGRP a real standout from other
protocols. Here’s a list of some of the major ones:
uu

Support for IP and IPv6 (and some other useless routed protocols) via protocoldependent modules

uu

Considered classless (same as RIPv2 and OSPF)

uu

Support for VLSM/CIDR

uu

Support for summaries and discontiguous networks

uu

Efficient neighbor discovery

uu

Communication via Reliable Transport Protocol (RTP)

uu

Best path selection via Diffusing Update Algorithm (DUAL)

uu

Reduced bandwidth usage with bounded updates

uu

No broadcasts

Cisco refers to EIGRP as a distance-vector routing protocol but also as an
advanced distance-vector or even a hybrid routing protocol.

Neighbor Discovery
Before EIGRP routers can exchange routes with each other, they must become neighbors, and
there are three conditions that must be met before this can happen, as shown in Figure 19.1.
F ig u re 1 9 .1

EIGRP neighbor discovery
gi0/0

10.1.1.2

10.1.1.1

gi0/1

Hello?
224.0.0.10
AS
Metrics

ACK

Hello!

Neighbor table

Neighbor table

10.1.1.2

10.1.1.1

gi0/0

gi0/1

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And these three things will be exchanged with directly connected neighbors:
uu

Hello or ACK received

uu

AS numbers match

uu

Identical metrics (K values)

Link-state protocols often use Hello messages to establish who their neighbors are because
they usually don’t send out periodic route updates but still need a way to help neighbors know
when a new peer has arrived or an old one has gone down. And because Hellos are also used
to maintain neighbor relationships, it follows that EIGRP routers must also continuously
receive Hellos from their neighbors.
But EIGRP routers that belong to different ASs don’t automatically share routing information and, therefore, don’t become neighbors. This factor is really helpful operating in larger
networks because it reduces the amount of route information propagated through a specific
AS. But it also means that manual redistribution can sometimes be required between different
ASs as a result. Because metrics play a big role in choosing between the five possible factors to
be evaluated when choosing the best possible route, it’s important that all EIGRP neighbors
agree on how a specific route is chosen. This is vital because the calculations on one router
depend upon the calculations of its neighbors.
Hellos between EIGRP routers are set to 5 seconds by default. Another timer that’s related
to the hello timer is the hold timer. The hold timer determines the amount of time a router
is willing to wait to get a Hello from a neighbor before declaring it dead. Once a neighbor is
declared dead, it’s removed from the neighbor table and all routes that depended upon it are
recalculated. Interestingly, the hold timer configuration doesn’t determine how long a router
waits before it declares neighbors dead; it establishes how long the router will tell others to
wait before they can declare it dead. This means that the hold timers on neighboring routers
don’t need to match because they only tell the others how long to wait.
The only time EIGRP advertises its entire information is when it discovers a new neighbor
and forms a relationship or adjacency with it by exchanging Hello packets. When this happens, both neighbors then advertise their complete information to one another. After each has
learned its neighbor’s routes, only changes to the routing table will be propagated.
During each EIGRP session running on a router, a neighbor table is created in which the
router stores information about all routers known to be directly connected neighbors. Each
neighboring router’s IP address, hold time interval, smooth round-trip timer (SRTT), and
queue information are all kept in this table. It’s an important reference used to establish
that topology changes have occurred that neighboring routers need to know about.
To sum this all up, remember that EIGRP routers receive their neighbors’ updates and
store them in a local topology table that contains all known routes from all known neighbors
and serves as the raw material from which the best routes are selected.
Let’s define some terms before we move on:
Reported/advertised distance (AD) This is the metric of a remote network, as reported by
a neighbor. It’s also the routing table metric of the neighbor and is the same as the second
number in parentheses as displayed in the topology table. The first number is the administrative distance, and I’ll discuss more about these values in a minute. In Figure 19.2, routers
SF and NY are both advertising the path to network 10.0.0.0 to the Corp router, but the
cost through SF to network 10.0.0.0 is less than NY.

EIGRP Features and Operations

F ig u re 1 9 . 2

787

Advertised distance

Hmm...two advertisements
to network 10.0.0.0.
I wonder what my true cost
to network 10.0.0.0 is?

ork

tw

e
on

tt
ge
To
S0/0

, it

0.0

.
0.0

1

l
wil

st

co

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yo

.

00

10

SF

10.0.0.0/8

Corp
To
ge S0/1
t to
ne
tw
o

rk

10

.0.

0.0

, it

NY

wil

l co

st

yo

u1

50

0.

We’re not done yet because the Corp router still needs to calculate its cost to each
neighbor.
Feasible distance (FD) This is the best metric among all paths to a remote network, including
the metric to the neighbor that’s advertising the remote network. The route with the lowest FD
is the route that you’ll find in the routing table because it’s considered the best path. The metric
of a feasible distance is calculated using the metric reported by the neighbor that’s referred to
as the reported or advertised distance plus the metric to the neighbor reporting the route. In
Figure 19.3, the Corp router will have the path through router SF to network 10.0.0.0 in the
routing table since its the lowest feasible distance. It’s the lowest true cost from end to end.
Take a look at an EIGRP route that’s been injected into a routing table and find the FD listed
in the entry.
D

10.0.0.0/8 [90/2195456] via 172.16.10.2, 00:27:06,Serial0/0

First, the D means Dual, and is an EIGRP injected route and is the route used by EIGRP to
forward traffic to the 10.0.0.0 network via its neighbor, 172.16.10.2. But that’s not what I
want to focus on right now. See the [90/2195456] entry in the line? The first number (90) is
the administrative distance (AD), which is not to be confused with advertised distance (AD),
which is why a lot of people call it the reported distance! The second number, is the feasible
distance (FD), or the entire cost for this router to get to network 10.0.0.0. To sum this up,
the neighbor router sends a reported, or advertised, distance (RD/AD) for network 10.0.0.0,
and EIGRP calculates the cost to get to that neighbor and then adds those two numbers
together to get the FD, or total cost.

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Enhanced IGRP

Feasible distance

It will cost me 500 to get to SF
and 500 to get to NY, so my total cost
to get to network 10.0.0.0 through SF
is 1500 and through NY is 2000
t to
ge
To
S0/0

ork

etw

n

, it

0.0

.
0.0

1

l
wil

st

co

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yo

.

00

10

SF

10.0.0.0/8

Branch
To
ge S0/1
t to
ne
tw
o

rk

10

.0.

0.0

, it

NY

wil

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50

0.

Neighbor table Each router keeps state information about adjacent neighbors. When a
newly discovered neighbor is found, its address and interface are recorded and the information is held in the neighbor table, stored in RAM. Sequence numbers are used to match
acknowledgments with update packets. The last sequence number received from the neighbor is recorded so that out-of-order packets can be detected. We’ll get into this more, later
in the chapter, when we look at the neighbor table and find out how it’s useful for troubleshooting links between neighbor routers.
Topology table The topology table is populated by the neighbor table and the Diffusing
Update Algorithm (DUAL) calculates the best loop-free path to each remote network. It contains all destinations advertised by neighboring routers, holding each destination address and
a list of neighbors that have advertised the destination. For each neighbor, the advertised metric (distance), which comes only from the neighbor’s routing table, is recorded, as well as, the
FD. The best path to each remote network is copied and placed in the routing table and then
IP will use this route to forward traffic to the remote network. The path copied to the routing
table is called a successor router—think “successful” to help you remember. The path with a
good, but less desirable, cost will be entered in the topology table as a backup link and called
the feasible successor. Let’s talk more about these terms now.
The neighbor and topology tables are stored in RAM and maintained
through the use of Hello and update packets. While the routing table is
also stored in RAM, the information stored in the routing table is gathered
only from the topology table.

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Feasible successor (FS) So a feasible successor is basically an entry in the topology table that
represents a path that’s inferior to the successor route(s). An FS is defined as a path whose
advertised distance is less than the feasible distance of the current successor and considered a
backup route. EIGRP will keep up to 32 feasible successors in the topology table in 15.0 code
but only up to 16 in previous IOS versions, which is still a lot! Only the path with the best
metric—the successor—is copied and placed in the routing table. The show ip eigrp topology command will display all the EIGRP feasible successor routes known to the router.
A feasible successor is a backup route and is stored in the topology table. A
successor route is stored in the topology table and is copied and placed in
the routing table.

Successor A successor route—again, think “successful”—is the best route to a remote network. A successor route is the lowest cost to a destination and stored in the topology table
along with everything else. However, this particular best route is copied and placed in the
routing table so IP can use it to get to the remote network. The successor route is backed up
by a feasible successor route, which is also stored in the topology table, if there’s one available. The routing table contains only successor routes; the topology table contains successor
and feasible successor routes.
Figure 19.4 illustrates that the SF and NY routers each have subnets of the 10.0.0.0 network
and the Corp router has two paths to get to this network.
F ig u re 1 9 . 4

The tables used by EIGRP

SF
Neighbor Table—IP
Router SF
Router NY

S0/0
Serial0/0
Serial0/1

Topology Table—IP
SF
NY

Destination 10.0.0.0
Destination 10.0.0.0

10.0.0.0/8

Corp
S0/1

NY
Successor
Feasible Successor

S0/0
S0/1

Routing Table—IP
SF Router/Exit S0/0

Successor

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As shown in Figure 19.4, there are two paths to network 10.0.0.0 that can be used by the
Corp router. EIGRP picks the best path and places it in the routing table, but if both links have
equal-cost paths, EIGRP would load-balance between them—up to four links, by default. By
using the successor, and having feasible successors in the topology table as backup links, the
network can converge instantly and updates to any neighbor make up the only traffic sent
from EIGRP—very clean!

Reliable Transport Protocol (RTP)
EIGRP depends on a proprietary protocol, called Reliable Transport Protocol (RTP), to
manage the communication of messages between EIGRP-speaking routers. As the name
suggests, reliability is a key concern of this protocol, so Cisco designed this mechanism,
which leverages multicasts and unicasts, to ensure that updates are delivered quickly and
that data reception is tracked accurately.
But how does this really work? Well, when EIGRP sends multicast traffic, it uses the
Class D address 224.0.0.10, and each EIGRP router knows who its neighbors are. For each
multicast it sends out, a list is built and maintained that includes all the neighbors who have
replied. If a router doesn’t get a reply from a neighbor via the multicast, EIGRP will then try
using unicasts to resend the same data. If there’s no reply from a neighbor after 16 unicast
attempts, that neighbor will then be declared dead. This process is often referred to as reliable
multicast.
Routers keep track of the information they send by assigning a sequence number to
each packet that enables them to identify old, redundant information and data that’s out
of sequence. You’ll get to actually see this information in the neighbor table coming up
when we get into configuring EIGRP.
Remember, EIGRP is all about topology changes and updates, making it the quiet,
performance-optimizing protocol it is. Its ability to synchronize routing databases at
startup time, while maintaining the consistency of databases over time, is achieved quietly
by communicating only necessary changes. The downside here is that you can end up with
a corrupted routing database if any packets have been permanently lost or if packets have
been mishandled out of order!
Here’s a description of the five different types of packets used by EIGRP:
Update An Update packet contains route information. When these are sent in response to
metric or topology changes, they use reliable multicasts. In the event that only one router
needs an update, like when a new neighbor is discovered, it’s sent via unicasts. Keep in mind
that the unicast method still requires an acknowledgment, so updates are always reliable
regardless of their underlying delivery mechanism.
Query A Query packet is a request for specific routes and always uses the reliable multicast
method. Routers send queries when they realize they’ve lost the path to a particular network
and are searching for alternatives.
Reply A Reply packet is sent in response to a query via the unicast method. Replies either
include a specific route to the queried destination or declare that there’s no known route.

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Hello A Hello packet is used to discover EIGRP neighbors and is sent via unreliable multicast, meaning it doesn’t require an acknowledgment.
ACK An ACK packet is sent in response to an update and is always unicast. ACKs are never
sent reliably because this would require another ACK sent for acknowledgment, which would
just create a ton of useless traffic!
It’s helpful to think of all these different packet types like envelopes. They’re really just
types of containers that EIGRP routers use to communicate with their neighbors. What’s
really interesting is the actual content envelopes these communications and the procedures
that guide their conversations, and that’s what we’ll be exploring next!

Diffusing Update Algorithm (DUAL)
I mentioned that EIGRP uses Diffusing Update Algorithm (DUAL) for selecting and
maintaining the best path to each remote network. DUAL allows EIGRP to carry out
these vital tasks:
uu

Figure out a backup route if there’s one available.

uu

Support variable length subnet masks (VLSMs).

uu

Perform dynamic route recoveries.

uu

Query neighbors for unknown alternate routes.

uu

Send out queries for an alternate route.

Quite an impressive list, but what really makes DUAL so great is that it enables EIGRP
to converge amazingly fast! The key to the speed is twofold: First, EIGRP routers maintain a
copy of all of their neighbors’ routes to refer to for calculating their own cost to each remote
network. So if the best path goes down, all it often takes to find another one is a quick scan of
the topology table looking for a feasible successor. Second, if that quick table survey doesn’t
work out, EIGRP routers immediately ask their neighbors for help finding the best path. It’s
exactly this, ahem, DUAL strategy of reliance upon, and the leveraging of, other routers’ information that accounts for the algorithm’s “diffusing” character. Unlike other routing protocols
where the change is propagated through the entire network, EIGRP bounded updates are
propagated only as far as needed.
Three critical conditions must be met for DUAL to work properly:
uu

Neighbors are discovered or noted as dead within a finite time.

uu

All transmitted messages are received correctly.

uu

All changes and messages are processed in the order in which they’re detected.

As you already know, the Hello protocol ensures the rapid detection of new or dead
neighbors, and RTP provides a reliable method of conveying and sequencing messages.
Based upon this solid foundation, DUAL can then select and maintain information
about the best paths. Let’s check further into the process of route discovery and maintenance next.

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Route Discovery and Maintenance
The hybrid nature of EIGRP is fully revealed in its approach to route discovery and maintenance. Like many link-state protocols, EIGRP supports the concept of neighbors that are
formally discovered via a Hello process and whose state is monitored thereafter. And like
many distance-vector protocols, EIGRP uses the routing-by-rumor approach, which implies
that many routers within an AS never actually hear about a route update firsthand. Instead,
these devices rely on “network gossip” to hear about neighbors and their respective status
via another router that may have also gotten the info from yet another router and so on.
Given all of the information that EIGRP routers have to collect, it follows that they must
have a place to store it, and they do this in the tables I referred to earlier in this chapter. As
you know, EIGRP doesn’t depend on just one table—it actually uses three of them to store
important information about its environment:
Neighbor table Contains information about the specific routers with whom neighbor relationships have been formed. It also displays information about the Hello transmit interval
and queue counts for unaccounted Hello acknowledgment.
Topology table Stores the route advertisements received from each neighbor. All routes in
the AS are stored in the topology table, both successors, and feasible successors.
Route table Stores the routes that are currently in use to make local routing decisions.
Anything in the routing table is considered a successor route.
We’ll explore more of EIGRP’s features in greater detail soon, beginning with a look
at the metrics associated with particular routes. After that, I’ll cover the decision-making
process that’s used to select the best routes, and then we’ll review the procedures followed
when routes change.

Configuring EIGRP
I know what you’re thinking! “We’re going to jump in to configuring EIGRP already when
I’ve heard how complex it is?” No worries here—what I’m about to show is basic, and I know
you won’t have a problem with it at all! We’re going to start with the easy part of EIGRP, and
by configuring it on our little internetwork, you’ll learn a lot more this way than you would if
I just continued explaining more at this point. After we’ve completed the initial configuration,
we’ll fine-tune it and have fun experimenting with it throughout this chapter!
But first, keep in mind that even though EIGRP can be configured for IP, IPv6, IPX, and
AppleTalk, as a future Cisco Certified Network Associate R/S your focus needs to zero in
on configuring EIGRP for IP and IPv6.
Okay, there are two modes for entering EIGRP commands: router configuration mode
and interface configuration mode. In router configuration mode, we’ll enable the protocol,
determine which networks will run EIGRP, and set global factors. When in interface configuration mode, we’ll customize summaries and bandwidth.

Configuring EIGRP

793

To initiate an EIGRP session on a router, I’ll use the router eigrp command followed
by our network’s AS number. After that, we’ll enter the specific numbers of the networks
that we want to connect to the router using the network command followed by the network
number. This is pretty straightforward stuff—if you can configure RIP, then you can configure EIGRP!
Just so you know, we’ll use the same network I used in the previous CCENT routing
chapters, but I’m going to connect more networks so we can look deeper into EIGRP. With
that, I’m going to enable EIGRP for autonomous system 20 on our Corp router connected
to four networks.
Figure 19.5 shows the network we’ll be configuring throughout this chapter and the next
chapter. Here’s the Corp configuration:
F ig u re 1 9 . 5

Configuring our little internetwork with EIGRP

10.10.10.0/24
172.16.10.0/30
g0/0
g0/1

.2

SF

10.10.20.0/24
10.10.30.0/24

NY

10.10.40.0/24
10.10.50.0/24

S0/0
Corp
S0/1
172.16.10.4/30

.6

10.10.11.0/24

Corp#config t
Corp(config)#router eigrp 20
Corp(config-router)#network 172.16.0.0
Corp(config-router)#network 10.0.0.0

Remember, just as we would when configuring RIP, we need to use the classful network
address, which is all subnet and host bits turned off. This is another thing that makes EIGRP
so great: it has the complexity of a link-state protocol running in the background and the
same easy configuration process used for RIP!
Understand that the AS number is irrelevant—that is, as long as all routers
use the same number! You can use any number from 1 to 65,535.

But wait, the EIGRP configuration can’t be that easy, can it? A few simple EIGRP
commands and my network just works? Well, it can be and usually is, but not always.

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Remember the wildcards you learned about in your OSPF and access list configurations
in your preparation for the Cisco exam? We can go with the same type of configuration
as we did with OSPF. Let’s say, for example, that we wanted to advertise all the directly
connected networks with EIGRP off the Corp router. By using the command network
10.0.0.0, we can effectively advertise to all subnets within that classful network; however, take a look at this configuration now:
Corp#config t
Corp(config)#router eigrp 20
Corp(config-router)#network 10.10.11.0 0.0.0.255
Corp(config-router)#network 172.16.10.0 0.0.0.3
Corp(config-router)#network 172.16.10.4 0.0.0.3

This configuration should look pretty familiar to you because by now you should have a
solid understanding of how wildcards are configured. This configuration will advertise the
network connected to g0/1 on the Corp router as well as the two WAN links. Still, all we
accomplished with this configuration was to stop the g0/0 interface from being placed into
the EIGRP process, and unless you have tens of thousands of networks worldwide, then
there is really no need to use wildcards because they don’t provide any other administrative
purpose other than what I’ve already described.
Now let’s take a look at the simple configuration needed for the SF and NY routers in
our internetwork:
SF(config)#router eigrp 20
SF(config-router)#network 172.16.0.0
SF(config-router)#network 10.0.0.0
000060:%DUAL-5-NBRCHANGE:IP-EIGRP(0) 20:Neighbor 172.16.10.1 (Serial0/0/0) is up:
new adjacency

NY(config)#router eigrp 20
NY(config-router)#network 172.16.0.0
NY(config-router)#network 10.0.0.0
*Jun 26 02:41:36:%DUAL-5-NBRCHANGE:IP-EIGRP(0) 20:Neighbor 172.16.10.5
(Serial0/0/1) is up: new adjacency

Nice and easy—or is it? We can see that the SF and NY router created an adjacency to the
Corp router, but are they actually sharing routing information? To find out, let’s take a look
at the number that I pointed out as the autonomous system (AS) number in the configuration.
EIGRP uses ASs to identify the group of routers that will share route information. Only
routers that have the same AS share routes. The range of values we can use to create an AS
with EIGRP is 1–65535:
Corp(config)#router eigrp ?
<1-65535> Autonomous System

Configuring EIGRP

795

WORD
EIGRP Virtual-Instance Name
Corp(config)#router eigrp 20

Notice that I could have used any number from 1 to 65,535, but I chose to use 20 because
it just felt good at the time. As long as all routers use the same number, they’ll create an adjacency. Okay, now the AS makes sense, but it looks like I can type a word in the place of the
AS number, and I can! Let’s take a look at the configuration:
Corp(config)#router eigrp Todd
Corp(config-router)#address-family ipv4 autonomous-system 20
Corp(config-router-af)#network 10.0.0.0
Corp(config-router-af)#network 172.16.0.0

What I just showed you is not part of the Cisco exam objectives, but it’s also not really
necessary for any IPv4 routing configuration in your network. The previous configuration
examples I’ve gone through so far in this chapter covers the objectives and works just fine,
but I included this last configuration example because it’s now an option in IOS 15.0 code.

VLSM Support and Summarization
Being one of the more sophisticated classless routing protocols, EIGRP supports using variable length subnet masks. This is good because it allows us to conserve address space by using
subnet masks that map to specific host requirements in a much better way. Being able to use
30-bit subnet masks for the point-to-point networks that I configured in our internetwork is a
great example. Plus, because the subnet mask is propagated with every route update, EIGRP
also supports the use of discontiguous subnets, giving us greater administrative flexibility
when designing a network IP address scheme. Another versatile feature is that EIGRP allows
us to use and place route summaries at strategically optimal locations throughout the EIGRP
network to reduce the size of the route table.
Keep in mind that EIGRP automatically summarizes networks at their classful boundaries
and supports the manual creation of summaries at any and all EIGRP routers. This is usually
a good thing, but by checking out the routing table in the Corp router, you can see the possible
complications that auto-summarization can cause:
Corp#sh ip route
[output cut]
172.16.0.0/16 is variably subnetted, 3 subnets, 2 masks
C
172.16.10.4/30 is directly connected, Serial0/1
C
172.16.10.0/30 is directly connected, Serial0/0
D
172.16.0.0/16 is a summary, 00:01:37, Null0
10.0.0.0/8 is variably subnetted, 3 subnets, 2 masks
C
10.10.10.0/24 is directly connected, GigabitEthernet0/0
D
10.0.0.0/8 is a summary, 00:01:19, Null0
C
10.10.11.0/24 is directly connected, GigabitEthernet0/1

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Now this just doesn’t look so good—both 172.16.0.0 and 10.0.0.0/8 are being advertised
as summary routes injected by EIGRP, but we have multiple subnets in the 10.0.0.0/8 classful
network address, so how would the Corp router know how to route to a specific network like
10.10.20.0? The answer is, it wouldn’t. Let’s see why in Figure 19.6.
F ig u re 1 9 . 6

Discontiguous networks
10.10.10.0/24
172.16.10.0/30

10.10.20.0/24
10.10.30.0/24

NY

10.10.40.0/24
10.10.50.0/24

S0/0

g0/0
g0/1

.2

SF

Corp
S0/1
172.16.10.4/30

.6

10.10.11.0/24
Network 10.0.0.0 is over here!
Network 10.0.0.0 is over here!

The networks we’re using are considered a discontiguous network because we have the
10.0.0.0/8 network subnetted across a different class of address; the 172.16.0.0 network,
with 10.0.0.0/8 subnets on both sides of the WAN links.
You can see that the SF and NY routers will both create an automatic summary of
10.0.0.0/8 and then inject it into their routing tables. This is a common problem, and an
important one that Cisco really wants you to understand (by including it in the objectives)!
With this type of topology, disabling automatic summarization is definitely the better
option. Actually, it’s the only option if we want this network to work.
Let’s take a look at the routing tables on the NY and SF routers to find out what
they’re seeing:
SF>sh ip route
[output cut]
172.16.0.0/16 is variably subnetted, 3 subnets, 3 masks
C
172.16.10.0/30 is directly connected, Serial0/0/0
D
172.16.10.0/24 [90/2681856] via 172.16.10.1, 00:54:58, Serial0/0/0
D
172.16.0.0/16 is a summary, 00:55:12, Null0
10.0.0.0/8 is variably subnetted, 3 subnets, 2 masks
D
10.0.0.0/8 is a summary, 00:54:58, Null0
C
10.10.20.0/24 is directly connected, FastEthernet0/0
C
10.10.30.0/24 is directly connected, Loopback0
SF>

Configuring EIGRP

797

NY>sh ip route
[output cut]
172.16.0.0/16 is variably subnetted, 2 subnets, 2 masks
C
172.16.10.4/30 is directly connected, Serial0/0/1
D
172.16.0.0/16 is a summary, 00:55:56, Null0
10.0.0.0/8 is variably subnetted, 3 subnets, 2 masks
D
10.0.0.0/8 is a summary, 00:55:26, Null0
C
10.10.40.0/24 is directly connected, FastEthernet0/0
C
10.10.50.0/24 is directly connected, Loopback0
NY>ping 10.10.10.1
Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 10.10.10.1, timeout is 2 seconds:
.....
Success rate is 0 percent (0/5)
NY>

The confirmed answer is that our network isn’t working because we’re discontiguous
and our classful boundaries are auto-summarizing. We can see that EIGRP is injecting
summary routes into both the SF and NY routing tables.
We need to advertise our subnets in order to make this work, and here’s how we make
that happen, starting with the Corp router:
Corp#config t
Corp(config)#router eigrp 20
Corp(config-router)#no auto-summary
Corp(config-router)#
*Feb 25 18:29:30%DUAL-5-NBRCHANGE:IP-EIGRP(0) 20:Neighbor 172.16.10.6 (Serial0/1)
is resync: summary configured
*Feb 25 18:29:30%DUAL-5-NBRCHANGE:IP-EIGRP(0) 20:Neighbor 172.16.10.2 (Serial0/0)
is resync: summary configured
Corp(config-router)#

Okay—our network still isn’t working because the other routers are still sending a
summary. So let’s configure the SF and NY routers to advertise subnets:
SF#config t
SF(config)#router eigrp 20
SF(config-router)#no auto-summary
SF(config-router)#
000090:%DUAL-5-NBRCHANGE:IP-EIGRP(0) 20:Neighbor 172.16.10.1 (Serial0/0/0) is
resync: summary configured

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NY#config t
NY(config)#router eigrp 20
NY(config-router)#no auto-summary
NY(config-router)#
*Jun 26 21:31:08%DUAL-5-NBRCHANGE:IP-EIGRP(0) 20:Neighbor 172.16.10.5
(Serial0/0/1)
is resync: summary configured

Let’s take a look at the Corp router’s output now:
Corp(config-router)#do show ip route
[output cut]
172.16.0.0/30 is subnetted, 2 subnets
C
172.16.10.4 is directly connected, Serial0/1
C
172.16.10.0 is directly connected, Serial0/0
10.0.0.0/24 is subnetted, 6 subnets
C
10.10.10.0 is directly connected, GigabitEthernet0/0
C
10.10.11.0 is directly connected, GigabitEthernet0/1
D
10.10.20.0 [90/3200000] via 172.16.10.2, 00:00:27, Serial0/0
D
10.10.30.0 [90/3200000] via 172.16.10.2, 00:00:27, Serial0/0
D
10.10.40.0 [90/2297856] via 172.16.10.6, 00:00:29, Serial0/1
D
10.10.50.0 [90/2297856] via 172.16.10.6, 00:00:30, Serial0/1
Corp# ping 10.10.20.1

Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 10.10.20.1, timeout is 2 seconds:
!!!!!
Success rate is 100 percent (5/5), round-trip min/avg/max = 1/2/4 ms

Wow, what a difference compared to the previous routing table output! We can see all
the subnets now. It would be hard to justify using auto-summarization today. If you want
to summarize, it should definitely be done manually. Always typing in no auto-summary
under RIPv2 and EIGRP is common practice today.
The new 15.x code auto-summarization feature is disabled by default, as it
should be. But don’t think that discontiguous networks and disabling autosummary are no longer topics in the Cisco exam objectives, because they
most certainly are!

Controlling EIGRP Traffic
But what if you need to stop EIGRP from working on a specific interface? Maybe it’s a
connection to your ISP, or where we didn’t want to have the g0/0 interface be part of the

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EIGRP process as in our earlier example. All you need to do is to flag the interface as passive, and to do this from an EIGRP session, just use this command:
passive-interface interface-type interface-number

This works because the interface-type portion defines the type of interface and the
interface-number portion defines the number of the interface. The following command
makes interface serial 0/0 into a passive interface:
Corp(config)#router eigrp 20
Corp(config-router)#passive-interface g0/0

What we’ve accomplished here is to prevent this interface from sending or reading received
Hello packets so that it will no longer form adjacencies or send or receive route information.
But this still won’t stop EIGRP from advertising the subnet of this interface out all other interfaces without using wildcards. This really illustrates the reason you must understand why and
when to use wildcards, as well as, what the passive-interface command does. This knowledge really helps you to make an informed decision on which command you need to use to
meet your specific business requirements!
The impact of the passive-interface command depends upon the routing
protocol under which the command is issued. For example, on an interface
running RIP, the passive-interface command will prohibit sending route
updates but will permit receiving them. An RIP router with a passive interface will still learn about the networks advertised by other routers. This
is different from EIGRP, where an interface configured with the passiveinterface command will neither send nor read received Hellos.

Typically, EIGRP neighbors use multicast to exchange routing updates. You can change
this by specifically telling the router about a particular neighbor, which will ensure that
unicast packets will only be used for the routing updates with that specific neighbor. To
take advantage of this feature, apply the neighbor command and execute it under the
EIGRP process.
I’m going to configure the Corp router with information about routers SF and NY:
Corp(config)#router eigrp 20
Corp(config-router)#neighbor 172.16.10.2
Corp(config-router)#neighbor 172.16.10.6

Understand that you don’t need to use the preceding commands to create neighbor
relationships, but they’re available if you need them.

EIGRP Metrics
Unlike many other protocols that use a single element to compare routes and select the best
possible path, EIGRP uses a combination of these four factors:
uu

Bandwidth

uu

Delay

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Load

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It’s worth noting that there’s a fifth element, maximum transmission unit (MTU),
which has never been used in EIGRP metrics calculations though it’s still a required
parameter in some EIGRP-related commands—especially those involving redistribution.
The value of the MTU element represents the smallest MTU value encountered along the
path to the destination network.
Also good to know is that there’s a mathematical formula that combines the four main
elements to create a single value representing just how good a given route actually is. The
higher the metric associated with it, the less desirable the route. Here’s that formula:
metric = [K1 n Bandwidth + (K 2 n Bandwidth) / (256 – Load) + K3 n Delay] n [K5 /
(Reliability + K4)]
The formula’s components break down like this:
uu

By default, K1 = 1, K 2 = 0, K3 = 1, K4 = 0, K5 = 0.

uu

Delay equals the sum of all the delays of the links along the path.
uu

uu

Bandwidth is the lowest bandwidth of the links along the path.
uu

uu

Delay = [Delay in 10s of microseconds] n 256.
Bandwidth = [10000000 / (bandwidth in Kbps)] n 256.

By default, metric = lowest bandwidth along path + sum of all delays along path.

If necessary, you can adjust the constant K values on a per-interface basis, but I would recommend that you only do this under the direction of the Cisco Technical Assistance Center
(TAC). Metrics are tuned to change the manner in which routes are calculated. The K values
can be seen with a show ip protocols output:
Corp#sh ip protocols
*** IP Routing is NSF aware ***

Routing Protocol is "eigrp 1"
Outgoing update filter list for all interfaces is not set
Incoming update filter list for all interfaces is not set
Default networks flagged in outgoing updates
Default networks accepted from incoming updates
EIGRP-IPv4 Protocol for AS(1)
Metric weight K1=1, K2=0, K3=1, K4=0, K5=0

Notice that that the K1 and K3 values are enabled by default—for example, K1 = 1.
Table 19.1 shows the relationship between each constant and the metric it affects.

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Table 1 9 .1    Metric association of K values
Constant

Metric

K1

Bandwidth (Be)

K2

Load (utilization on path)

K3

Delay (Dc)

K4

Reliability (r)

K5

MTU

Each constant is used to assign a weight to a specific variable, meaning that when the metric is calculated, the algorithm will assign a greater importance to the specified metric. This is
very cool because it means that by assigning a weight, you get to specify the factor that’s most
important to you. For example, if bandwidth is your priority, you would assign K1 to weight it
accordingly, but if delay is totally unacceptable, then K3 would be assigned a greater weight. A
word of caution though: Always remember that any changes to the default values could result
in instability and convergence problems, particularly if delay or reliability values are constantly
changing! But if you’re looking for something to do on a rainy Saturday, it’s an interesting
experiment to pass some time and gain some nice networking insight!

Maximum Paths and Hop Count
By default, EIGRP can provide equal-cost load balancing across up to 4 links. RIP and
OSPF do this too. But you can have EIGRP actually load-balance across up to 32 links
with 15.0 code (equal or unequal) by using the following command:
Corp(config)#router eigrp 10
Corp(config-router)#maximum-paths ?
<1-32> Number of paths

As I mentioned, pre–15.0 code routers allowed up to 16 paths to remote networks,
which is still a lot!
EIGRP has a default maximum hop count of 100 for route update packets, but it can
be set up to 255. Chances are you wouldn’t want to ever change this, but if you did, here
is how you would do it:
Corp(config)#router eigrp 10
Corp(config-router)#metric maximum-hops ?
<1-255> Hop count

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As you can see from this router output, EIGRP can be set to a maximum of 255 hops.
Even though it doesn’t use hop count in the path metric calculation, it still uses the maximum
hop count to limit the scope of the AS.

Route Selection
Now that you’ve got a good idea how EIGRP works and also how easy it actually is to
configure, it’s probably clear that determining the best path simply comes down to seeing
which one gets awarded the lowest metric. But it’s not the winning path that really sets
EIGRP apart from other protocols. You know that EIGRP stores route information from
its neighbors in its topology table and that as long as a given neighbor remains alive, it will
rarely throw out anything it has learned from that neighbor. This makes EIGRP able to flag
the best routes in its topology table for positioning in its local routing table, enabling it to
flag the next-best routes as alternatives if the best route goes down.
In Figure 19.7 you can see that I added another Fast Ethernet link between the SF and NY
routers. This will give us a great opportunity to play with the topology and routing tables!
F ig u re 1 9 . 7

EIGRP route selection process

10.10.10.0/24

10.10.20.0/24
10.10.30.0/24

172.16.10.0/30
g0/0
g0/1

.2

SF
Fa0/1

s0/0
192.168.10.0/24

Corp
s0/1
172.16.10.4/30

.6

Fa0/1
NY

10.10.11.0/24

10.10.40.0/24
10.10.50.0/24

First, let’s take another look at the routing table on the Corp router before I bring up the
new interfaces:
172.16.0.0/30 is subnetted, 2 subnets
C
172.16.10.4 is directly connected, Serial0/1
C
172.16.10.0 is directly connected, Serial0/0
10.0.0.0/24 is subnetted, 6 subnets
C
10.10.10.0 is directly connected, GigabitEthernet0/0
C
10.10.11.0 is directly connected, GigabitEthernet0/1
D
10.10.20.0 [90/3200000] via 172.16.10.2, 00:00:27, Serial0/0
D
10.10.30.0 [90/3200000] via 172.16.10.2, 00:00:27, Serial0/0

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10.10.40.0 [90/2297856] via 172.16.10.6, 00:00:29, Serial0/1
10.10.50.0 [90/2297856] via 172.16.10.6, 00:00:30, Serial0/1

We can see the three directly connected interfaces, as well as, the other four networks
injected into the routing table by EIGRP. Now, I’ll add the network 192.168.10.0/24 between
the SF and NY routers, then enable the interfaces.
And let’s check out the routing table of the Corp router now that I’ve configured that link:
D

192.168.10.0/24 [90/2172416] via 172.16.10.6, 00:04:27, Serial0/1
172.16.0.0/30 is subnetted, 2 subnets
C
172.16.10.4 is directly connected, Serial0/1
C
172.16.10.0 is directly connected, Serial0/0
10.0.0.0/24 is subnetted, 6 subnets
C
10.10.10.0 is directly connected, GigabitEthernet0/0
C
10.10.11.0 is directly connected, GigabitEthernet0/1
D
10.10.20.0 [90/3200000] via 172.16.10.2, 00:00:27, Serial0/0
D
10.10.30.0 [90/3200000] via 172.16.10.2, 00:00:27, Serial0/0
D
10.10.40.0 [90/2297856] via 172.16.10.6, 00:00:29, Serial0/1
D
10.10.50.0 [90/2297856] via 172.16.10.6, 00:00:30, Serial0/1

Okay—that’s weird. The only thing different I see is one path to the 192.168.10.0/24
network listed first. Glad it is there, which means that we can route to that network. Notice
that we can reach the network from the Serial0/1 interface, but what happened to my link to
the SF router—shouldn’t we have an advertisement from that router and be load-balancing?
Let’s take a look the topology table to find out what’s going on:
Corp#sh ip eigrp topology
IP-EIGRP Topology Table for AS(20)/ID(10.10.11.1)

Codes: P - Passive, A - Active, U - Update, Q - Query, R - Reply,
r - reply Status, s - sia Status

P 10.10.10.0/24, 1 successors, FD is 128256
via Connected, GigbitEthernet0/0
P 10.10.11.0/24, 1 successors, FD is 128256
via Connected, GigbitEthernet0/1
P 10.10.20.0/24, 1 successors, FD is 2300416
via 172.16.10.6 (2300416/156160), Serial0/1
via 172.16.10.2 (3200000/128256), Serial0/0
P 10.10.30.0/24, 1 successors, FD is 2300416
via 172.16.10.6 (2300416/156160), Serial0/1
via 172.16.10.2 (3200000/128256), Serial0/0

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P 10.10.40.0/24, 1 successors, FD is 2297856
via 172.16.10.6 (2297856/128256), Serial0/1
via 172.16.10.2 (3202560/156160), Serial0/0
P 10.10.50.0/24, 1 successors, FD is 2297856
via 172.16.10.6 (2297856/128256), Serial0/1
via 172.16.10.2 (3202560/156160), Serial0/0
P 192.168.10.0/24, 1 successors, FD is 2172416
via 172.16.10.6 (2172416/28160), Serial0/1
via 172.16.10.2 (3074560/28160), Serial0/0
P 172.16.10.4/30, 1 successors, FD is 2169856
via Connected, Serial0/1
P 172.16.10.0/30, 1 successors, FD is 3072000
via Connected, Serial0/0

Okay, we can see there are two paths to the 192.168.10.0/24 network, but it’s using the
next hop of 172.16.10.6 (NY) because the feasible distance (FD) is less! The advertised distance from both routers is 28160, but the cost to get to each router via the WAN links is the
same. This means the FD is not the same, meaning we’re not load-balancing by default.
Both WAN links are a T1, so this should have load-balanced by default, but EIGRP has
determined that it costs more to go through SF than through NY. Since EIGRP uses bandwidth and delay of the line to determine the best path, we can use the show interfaces
command to verify our stats like this:
Corp#sh int s0/0
Serial0/0 is up, line protocol is up
Hardware is PowerQUICC Serial
Description: <>
Internet address is 172.16.10.1/30
MTU 1500 bytes, BW 1000 Kbit, DLY 20000 usec,
reliability 255/255, txload 1/255, rxload 1/255
Encapsulation HDLC, loopback not set Keepalive set (10 sec)

Corp#sh int s0/1
Serial0/1 is up, line protocol is up
Hardware is PowerQUICC Serial
Internet address is 172.16.10.5/30
MTU 1500 bytes, BW 1544 Kbit, DLY 20000 usec,
reliability 255/255, txload 1/255, rxload 1/255
Encapsulation HDLC, loopback not set Keepalive set (10 sec)

I highlighted the statistic that EIGRP uses to determine the metrics to a next-hop router:
MTU, bandwidth, delay, reliability, and load, with bandwidth and delay enabled by default.

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We can see that the bandwidth on the Serial0/0 interface is set to 1000 Kbit, which is not the
default bandwidth. Serial0/1 is set to the default bandwidth of 1544 Kbit.
Let’s set the bandwidth back to the default on the s0/0 interface and we should start loadbalancing to the 192.168.10.0 network. I’ll just use the no bandwidth command, which will
set it back to its default of 1544 Mbps:
Corp#config t
Corp(config)#int s0/0
Corp(config-if)#no bandwidth
Corp(config-if)#^Z

Now let’s take a look at the topology table and see if we’re equal.
Corp#sh ip eigrp topo | section 192.168.10.0
P 192.168.10.0/24, 2 successors, FD is 2172416
via 172.16.10.2 (2172416/28160), Serial0/0
via 172.16.10.6 (2172416/28160), Serial0/1

Since the topology tables can get really huge in most networks, the show ip eigrp
topology | section network command comes in handy because it allows us to see information about the network we want to look into in a couple of lines.
Let’s use the show ip route network command and check out what is going on there:
Corp#sh ip route 192.168.10.0
Routing entry for 192.168.10.0/24
Known via "eigrp 20", distance 90, metric 2172416, type internal
Redistributing via eigrp 20
Last update from 172.16.10.2 on Serial0/0, 00:05:18 ago
Routing Descriptor Blocks:
* 172.16.10.6, from 172.16.10.6, 00:05:18 ago, via Serial0/1
Route metric is 2172416, traffic share count is 1
Total delay is 20100 microseconds, minimum bandwidth is 1544 Kbit
Reliability 255/255, minimum MTU 1500 bytes
Loading 1/255, Hops 1
172.16.10.2, from 172.16.10.2, 00:05:18 ago, via Serial0/0
Route metric is 2172416, traffic share count is 1
Total delay is 20100 microseconds, minimum bandwidth is 1544 Kbit
Reliability 255/255, minimum MTU 1500 bytes
Loading 1/255, Hops 1

Lots of detail about our routes to the 192.168.10.0 network! The Corp route has two
equal-cost links to the 192.168.10.0 network. And to reveal load balancing even better,
we’ll just use the plain, ever useful show ip route command:
Corp#sh ip route
[output cut]

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192.168.10.0/24 [90/2172416] via 172.16.10.6, 00:05:35, Serial0/1
[90/2172416] via 172.16.10.2, 00:05:35, Serial0/0

Now we can see that there are two successor routes to the 192.168.10.0 network. Pretty sweet! But in the routing table, there’s one path to 192.168.20.0 and
192.168.30.0, with the link between the SF and NY routers being feasible successors.
And it’s the same with the 192.168.40.0 and 192.168.50.0 networks. Let’s take a look
at the topology table to examine this more closely:
Corp#sh ip eigrp topology
IP-EIGRP Topology Table for AS(20)/ID(10.10.11.1)

Codes: P - Passive, A - Active, U - Update, Q - Query, R - Reply,
r - reply Status, s - sia Status

P 10.10.10.0/24, 1 successors, FD is 128256
via Connected, GigabitEthernet0/0
P 10.10.11.0/24, 1 successors, FD is 128256
via Connected, GigabitEthernet0/1
P 10.10.20.0/24, 1 successors, FD is 2297856
via 172.16.10.2 (2297856/128256), Serial0/0
via 172.16.10.6 (2300416/156160), Serial0/1
P 10.10.30.0/24, 1 successors, FD is 2297856
via 172.16.10.2 (2297856/128256), Serial0/0
via 172.16.10.6 (2300416/156160), Serial0/1
P 10.10.40.0/24, 1 successors, FD is 2297856
via 172.16.10.6 (2297856/128256), Serial0/1
via 172.16.10.2 (2300416/156160), Serial0/0
P 10.10.50.0/24, 1 successors, FD is 2297856
via 172.16.10.6 (2297856/128256), Serial0/1
via 172.16.10.2 (2300416/156160), Serial0/0
P 192.168.10.0/24, 2 successors, FD is 2172416
via 172.16.10.2 (2172416/28160), Serial0/0
via 172.16.10.6 (2172416/28160), Serial0/1
P 172.16.10.4/30, 1 successors, FD is 2169856
via Connected, Serial0/1
P 172.16.10.0/30, 1 successors, FD is 2169856
via Connected, Serial0/0

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It is nice that we can see that we have a successor and a feasible successor to each network,
so we know that EIGRP is doing its job. Let’s take a close look at the links to 10.10.20.0 now
and dissect what it’s telling us:
P 10.10.20.0/24, 1 successors, FD is 2297856
via 172.16.10.2 (2297856/128256), Serial0/0
via 172.16.10.6 (2300416/156160), Serial0/1

Okay—first, we can see that it’s passive (P), which means that it has found all the
usable paths to the network 10.10.20.0 and is happy! If we see active (A), that means that
EIGRP is not happy at all and is querying its neighbors for a new path to that network. The
(2297856/128256) is the FD/AD, meaning that the SF router is advertising the 10.10.20.0
network as a cost of 128256, which is the AD. The Corp router adds the bandwidth and
delay of the line to get to the SF router and then adds that number to the AD (128256) to
come up with a total cost (FD) of 2297856 to get to network 10.10.20.0.
To become a CCNA R/S, you must understand how to read a topology table!

Unequal-Cost Load Balancing
As with all routing protocols running on Cisco routers, EIGRP automatically supports load
balancing over four equal-cost routes and can be configured to support up to 32 equal-cost
paths with IOS 15.0 code. As you know, previous IOS versions supported up to 16. I’ve
mentioned this a few times in this chapter already, but I want to show you how to configure
unequal-cost load balancing with EIGRP. First let’s take a look at the Corp router by typing
in the show ip protocols command:
Corp#sh ip protocols
Routing Protocol is "eigrp 20"
Outgoing update filter list for all interfaces is not set
Incoming update filter list for all interfaces is not set
Default networks flagged in outgoing updates
Default networks accepted from incoming updates
EIGRP metric weight K1=1, K2=0, K3=1, K4=0, K5=0
EIGRP maximum hopcount 100
EIGRP maximum metric variance 1
Redistributing: eigrp 20
EIGRP NSF-aware route hold timer is 240s
Automatic network summarization is not in effect
Maximum path: 4

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Routing for Networks:
10.0.0.0
172.16.0.0
Routing Information Sources:
Gateway
Distance
Last Update
(this router)
90
19:15:10
172.16.10.6
90
00:25:38
172.16.10.2
90
00:25:38
Distance: internal 90 external 170

The variance 1 means equal path load balancing with the maximum paths set to 4 by
default. Unlike most other protocols, EIGRP also supports unequal-cost load balancing
through the use of the variance parameter.
To clarify, let’s say the parameter has been set to a variance of 2. This would effectively
load-balance traffic across the best route plus any route with a feasible distance of up to twice
as large. But still keep in mind that load balancing occurs in proportion with and relative to
the cost of the route, meaning that more traffic would travel across the best route than the
suboptimal one.
Let’s configure the variance on the Corp router and see if we can load-balance across
our feasible successors now:
Corp# config t
Corp(config)#router eigrp 20
Corp(config-router)#variance 2
Corp(config-router)#
*Feb 26 22:24:24:IP-EIGRP(Default-IP-Routing-Table:20):route
10.10.20.0
*Feb 26 22:24:24:IP-EIGRP(Default-IP-Routing-Table:20):route
10.10.20.0
*Feb 26 22:24:24:IP-EIGRP(Default-IP-Routing-Table:20):route
10.10.30.0
*Feb 26 22:24:24:IP-EIGRP(Default-IP-Routing-Table:20):route
10.10.30.0
*Feb 26 22:24:24:IP-EIGRP(Default-IP-Routing-Table:20):route
10.10.40.0
*Feb 26 22:24:24:IP-EIGRP(Default-IP-Routing-Table:20):route
10.10.40.0
*Feb 26 22:24:24:IP-EIGRP(Default-IP-Routing-Table:20):route
10.10.50.0
*Feb 26 22:24:24:IP-EIGRP(Default-IP-Routing-Table:20):route
10.10.50.0
*Feb 26 22:24:24:IP-EIGRP(Default-IP-Routing-Table:20):route
192.168.10.0
*Feb 26 22:24:24:IP-EIGRP(Default-IP-Routing-Table:20):route
192.168.10.0

installed for
installed for
installed for
installed for
installed for
installed for
installed for
installed for
installed for
installed for

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Corp(config-router)#do show ip route
[output cut]
D
192.168.10.0/24 [90/2172416] via 172.16.10.6, 00:00:18, Serial0/1
[90/2172416] via 172.16.10.2, 00:00:18, Serial0/0
172.16.0.0/30 is subnetted, 2 subnets
C
172.16.10.4 is directly connected, Serial0/1
C
172.16.10.0 is directly connected, Serial0/0
10.0.0.0/24 is subnetted, 6 subnets
C
10.10.10.0 is directly connected, GigabitEthernet0/0
C
10.10.11.0 is directly connected, GigabitEthernet0/1
D
10.10.20.0 [90/2300416] via 172.16.10.6, 00:00:18, Serial0/1
[90/2297856] via 172.16.10.2, 00:00:19, Serial0/0
D
10.10.30.0 [90/2300416] via 172.16.10.6, 00:00:19, Serial0/1
[90/2297856] via 172.16.10.2, 00:00:19, Serial0/0
D
10.10.40.0 [90/2297856] via 172.16.10.6, 00:00:19, Serial0/1
[90/2300416] via 172.16.10.2, 00:00:19, Serial0/0
D
10.10.50.0 [90/2297856] via 172.16.10.6, 00:00:20, Serial0/1
[90/2300416] via 172.16.10.2, 00:00:20, Serial0/0
Corp(config-router)#

Nice—it worked! Now we have two paths to each remote network in the routing table,
even though the feasible distances to each route aren’t equal. Don’t forget that unequal load
balancing is not enabled by default and that you can perform load-balancing through paths
that have up to 128 times worse metrics than the successor route!

Split Horizon
Split horizon is enabled on interfaces by default, which means that if a route update is received
on an interface from a neighbor router, this interface will not advertise those networks back
out to the neighbor router who sent them. Let’s take a look at an interface and then go through
an example:
Corp#sh ip int s0/0
Serial0/0 is up, line protocol is up
Internet address is 172.16.10.1/24
Broadcast address is 255.255.255.255
Address determined by setup command
MTU is 1500 bytes
Helper address is not set
Directed broadcast forwarding is disabled
Multicast reserved groups joined: 224.0.0.10
Outgoing access list is not set

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Inbound access list is not set
Proxy ARP is enabled
Local Proxy ARP is disabled
Security level is default
Split horizon is enabled
[output cut]

Okay—we can see that split horizon is enabled by default. But what does this really
mean? Most of the time it’s more helpful than harmful, but let’s check out our internetwork in Figure 19.8 so I can really explain what split horizon is doing.
F ig u re 1 9 . 8

Split horizon in action, part 1

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SF 10.10.30.0/24
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10.10.10.0/24

g0/0
g0/1

s0/0
Corp
s0/1
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10.10.11.0/24

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Notice that the SF and NY routers are each advertising their routes to the Corp router.
Now, let’s see what the Corp router sends back to each router in Figure 19.9.

Verifying and Troubleshooting EIGRP

811

Can you see that the Corp router is not advertising back out the advertised networks that it
received on each interface? This is saving the SF and NY routers from receiving the incorrect
route information that they could possibly get to their own network through the Corp router,
which we know is wrong.
F ig u re 1 9 . 9

Split horizon in action, part 2

10.10.10.0/24

Here is a route update for the networks:
10.10.10.0/24
10.10.11.0/24
10.10.20.0/24
10.10.40.0/24
SF 10.10.30.0/24
10.10.50.0/24
0.2
g0/0
g0/1

s0/0
Corp
s0/1
0.6

10.10.11.0/24

NY
Here is a route update for networks:
10.10.10.0/24
10.10.11.0/24
10.10.20.0/24
10.10.30.0/24

10.10.40.0/24
10.10.50.0/24

So how can this cause a problem? After all, it seems reasonable not to send misinformation back to an originating router, right? You’ll see this create a problem on point-tomultipoint links, such as Frame Relay, when multiple remote routers connect to a single
interface at the Corp location. We can use logical interfaces, called subinterfaces, which
I’ll tell you all about in Chapter 7, “Wide Area Networks,” to solve the split horizon issue
on a point-to-multipoint interface.

Verifying and Troubleshooting EIGRP
Even though EIGRP usually runs smoothly and is relatively low maintenance, there are
several commands you need to memorize for using on a router that can be super helpful
when troubleshooting EIGRP! I’ve already showed you a few of them, but I’m going to
demonstrate all the tools you’ll need to verify and troubleshoot EIGRP now. Table 19.2
contains all of the commands you need to know for verifying that EIGRP is functioning
well and offers a brief description of what each command does.

Visit ccna
.gg/ch19/a
for a
companion
MicroNugget
from CBT
Nuggets.

Chapter 19

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Table 1 9 . 2    EIGRP troubleshooting commands
Command

Description/Function

show ip eigrp neighbors

Shows all EIGRP neighbors

show ip eigrp interfaces

Lists the interfaces on which the router has actually
enabled EIGRP

show ip route eigrp

Shows EIGRP entries in the routing table

show ip eigrp topology

Shows entries in the EIGRP topology table

show ip eigrp traffic

Shows the packet count for EIGRP packets sent
and received

show ip protocols

Shows information about the active protocol sessions

When troubleshooting an EIGRP problem, it’s always a good idea to start by getting an
accurate map of the network, and the best way to do that is by using the show ip eigrp
neighbors command to find out who your directly connected neighbors are. This command
shows all adjacent routers that share route information within a given AS. If neighbors are
missing, check the configuration, AS number, and link status on both routers to verify that
the protocol has been configured correctly.
Let’s execute the command on the Corp router:
Corp#sh ip eigrp neighbors
IP-EIGRP neighbors for process 20
H
Address
Interface
1
0

172.16.10.2
172.16.10.6

Se0/0
Se0/1

Hold Uptime
SRTT
(sec)
(ms)
11 03:54:25
1
11 04:14:47
1

RTO

Q
Cnt
200 0
200 0

Seq
Num
127
2010

Here’s a breakdown of the important information we can see in the preceding output:
uu

uu

uu

uu

uu

H indicates the order in which the neighbor was discovered.
Hold time in seconds is how long this router will wait for a Hello packet to arrive from
a specific neighbor.
The Uptime value indicates how long the neighbor relationship has been established.
The SRTT field is the smooth round-trip timer and represents how long it takes to complete a round-trip from this router to its neighbor and back. This value delimits how
long to wait after a multicast for a reply from this neighbor. As mentioned earlier, the
router will attempt to establish communication via unicasts if it doesn’t receive a reply.
The time between multicast attempts is specified by the Retransmission Time Out
(RTO) field, which is based upon the SRTT values.

Verifying and Troubleshooting EIGRP

uu

uu

813

The Q value tells us if there are any outstanding messages in the queue. We can make a
mental note that there’s a problem if we see consistently large values here!
Finally, the Seq field shows the sequence number of the last update from that neighbor,
which is used to maintain synchronization and avoid duplicate messages or their outof-sequence processing.

The neighbors command is a great command, but we can get local status of our router
by also using the show ip eigrp interface command like this:
Corp#sh ip eigrp interfaces
IP-EIGRP interfaces for process 20

Interface
Gi0/0
Se0/1
Se0/0
Gi0/1

Peers
0
1
1
0

Xmit Queue
Un/Reliable
0/0
0/0
0/0
0/0

Mean
SRTT
0
1
1
0

Pacing Time
Un/Reliable
0/1
0/15
0/15
0/1

Multicast
Flow Timer
0
50
50
0

Pending
Routes
0
0
0
0

Multicast
Flow Timer
50

Pending
Routes
0

Corp#sh ip eigrp interface detail s0/0
IP-EIGRP interfaces for process 20

Xmit Queue
Mean
Pacing Time
Interface
Peers Un/Reliable SRTT
Un/Reliable
Se0/0
1
0/0
1
0/15
Hello interval is 5 sec
Next xmit serial 
Un/reliable mcasts: 0/0 Un/reliable ucasts: 21/26
Mcast exceptions: 0 CR packets: 0 ACKs suppressed: 9
Retransmissions sent: 0 Out-of-sequence rcvd: 0
Authentication mode is not set

The first command, show ip eigrp interfaces, lists all interfaces for which EIGRP is
enabled, as well as, those the router is currently sending Hello messages to in an attempt to
find new EIGRP neighbors. The show ip eigrp interface detail interface command
lists more details per interface, including the local router’s own Hello interval. Understand
that you can use these commands to verify that all your interfaces are within the AS process
used by EIGRP, but also note that the passive interfaces won’t show up in these outputs. So
be sure to also check to see if an interface has been configured as passive if is not present in
the outputs.
Okay, if all neighbors are present, then verify the routes learned. By executing the show
ip route eigrp command, you’re given a quick picture of the routes in the routing table.

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If a certain route doesn’t appear in the routing table, you need to verify its source. If the
source is functioning properly, then check the topology table.
The routing table according to Corp looks like this:
D

C
C
C
C
D
D
D
D

192.168.10.0/24 [90/2172416] via 172.16.10.6, 02:29:09, Serial0/1
[90/2172416] via 172.16.10.2, 02:29:09, Serial0/0
172.16.0.0/30 is subnetted, 2 subnets
172.16.10.4 is directly connected, Serial0/1
172.16.10.0 is directly connected, Serial0/0
10.0.0.0/24 is subnetted, 6 subnets
10.10.10.0 is directly connected, Loopback0
10.10.11.0 is directly connected, Loopback1
10.10.20.0 [90/2300416] via 172.16.10.6, 02:29:09, Serial0/1
[90/2297856] via 172.16.10.2, 02:29:10, Serial0/0
10.10.30.0 [90/2300416] via 172.16.10.6, 02:29:10, Serial0/1
[90/2297856] via 172.16.10.2, 02:29:10, Serial0/0
10.10.40.0 [90/2297856] via 172.16.10.6, 02:29:10, Serial0/1
[90/2300416] via 172.16.10.2, 02:29:10, Serial0/0
10.10.50.0 [90/2297856] via 172.16.10.6, 02:29:11, Serial0/1
[90/2300416] via 172.16.10.2, 02:29:11, Serial0/0

You can see here that most EIGRP routes are referenced with a D and that their administrative distance is 90. Remember that the [90/2300416] represents AD/FD, and in the
preceding output, EIGRP is performing equal- and unequal-cost load balancing between
two links to our remote networks.
We can see this by looking closer at two different networks. Pay special attention to the
FD of each output:
Corp#sh ip route | section 192.168.10.0
D
192.168.10.0/24 [90/2172416] via 172.16.10.6, 01:15:44, Serial0/1
[90/2172416] via 172.16.10.2, 01:15:44, Serial0/0

The preceding output show equal-cost load balancing, and here’s our unequal-cost load
balancing in action:
Corp#sh ip route | section 10.10.50.0
D
10.10.50.0 [90/2297856] via 172.16.10.6, 01:16:16, Serial0/1
[90/2300416] via 172.16.10.2, 01:16:16, Serial0/0

We can get the topology table displayed for us via the show ip eigrp topology command.
If the route is in the topology table but not in the routing table, it’s a pretty safe assumption
that there’s a problem between the topology database and the routing table. After all, there
must be a good reason the topology database isn’t adding the route into the routing table,
right? We discussed this issue in detail earlier in the chapter, and it’s oh so important!

Verifying and Troubleshooting EIGRP

815

Corp’s topology table looks like this:
P 10.10.10.0/24, 1 successors, FD is 128256
via Connected, GigabitEthernet0/0
P 10.10.11.0/24, 1 successors, FD is 128256
via Connected, GigabitEthernet0/1
P 10.10.20.0/24, 1 successors, FD is 2297856
via 172.16.10.2 (2297856/128256), Serial0/0
via 172.16.10.6 (2300416/156160), Serial0/1
P 10.10.30.0/24, 1 successors, FD is 2297856
via 172.16.10.2 (2297856/128256), Serial0/0
via 172.16.10.6 (2300416/156160), Serial0/1
P 10.10.40.0/24, 1 successors, FD is 2297856
via 172.16.10.6 (2297856/128256), Serial0/1
via 172.16.10.2 (2300416/156160), Serial0/0
P 10.10.50.0/24, 1 successors, FD is 2297856
via 172.16.10.6 (2297856/128256), Serial0/1
via 172.16.10.2 (2300416/156160), Serial0/0
P 192.168.10.0/24, 2 successors, FD is 2172416
via 172.16.10.2 (2172416/28160), Serial0/0
via 172.16.10.6 (2172416/28160), Serial0/1
P 172.16.10.4/30, 1 successors, FD is 2169856
via Connected, Serial0/1
P 172.16.10.0/30, 1 successors, FD is 2169856
via Connected, Serial0/0

Notice that every route in this output is preceded by a P, which shows that these routes are
in a passive state. This is good because routes in the active state indicate that the router has
lost its path to this network and is searching for a replacement. Each entry also reveals the
feasible distance, or FD, to each remote network, as well as, the next-hop neighbor through
which packets will travel to this destination. Each entry also has two numbers in brackets,
with the first indicating the feasible distance and the second, the advertised distance to a
remote network.
Again, here’s our equal- and unequal-cost load-balancing output shown in the topology table:
Corp#sh ip eigrp top | section 192.168.10.0
P 192.168.10.0/24, 2 successors, FD is 2172416
via 172.16.10.2 (2172416/28160), Serial0/0
via 172.16.10.6 (2172416/28160), Serial0/1

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The preceding output shows equal-cost load balancing, and here is our unequal-cost
load balancing in action:
Corp#sh ip eigrp top | section 10.10.50.0
P 10.10.50.0/24, 1 successors, FD is 2297856
via 172.16.10.6 (2297856/128256), Serial0/1
via 172.16.10.2 (2300416/156160), Serial0/0

The command show ip eigrp traffic enables us to see if updates are being sent. If the
counters for EIGRP input and output packets don’t increase, it means that no EIGRP information is being sent between peers. The following output indicates that the Corp router is
experiencing normal traffic:
Corp#show ip eigrp traffic
IP-EIGRP Traffic Statistics for process 200
Hellos sent/received: 2208/2310
Updates sent/received: 184/183
Queries sent/received: 17/4
Replies sent/received: 4/18
Acks sent/received: 62/65
Input queue high water mark 2, 0 drops

All of the packet types I talked about in the section on RTP are represented in the output
of this command. And we can’t forget the always useful troubleshooting command show ip
protocols. Here’s the output the Corp router gives us after using it:
Routing Protocol is "eigrp 20"
Outgoing update filter list for all interfaces is not set
Incoming update filter list for all interfaces is not set
Default networks flagged in outgoing updates
Default networks accepted from incoming updates
EIGRP metric weight K1=1, K2=0, K3=1, K4=0, K5=0
EIGRP maximum hopcount 100
EIGRP maximum metric variance 2
Redistributing: eigrp 20
EIGRP NSF-aware route hold timer is 240s
Automatic network summarization is not in effect
Maximum path: 4
Routing for Networks:
10.0.0.0
172.16.0.0
Routing Information Sources:
Gateway
Distance
Last Update

Verifying and Troubleshooting EIGRP

817

(this router)
90
04:23:51
172.16.10.6
90
02:30:48
172.16.10.2
90
02:30:48
Distance: internal 90 external 170

In this output, we can see that EIGRP is enabled for autonomous system 20 and that the K
values are set to their defaults. The variance is 2, so both equal- and unequal-cost load balancing is happening here. Automatic summarization has been turned off. We can also see that
EIGRP is advertising two classful networks and that it sees two neighbors.
The show ip eigrp events command displays a log of every EIGRP event: when routes
are injected and removed from the routing table and when EIGRP adjacencies are reset or
fail. This information is so helpful in determining if there are routing instabilities in the
network! Be advised that this command can result in quite a flood of information even for
really simple configurations like ours. To demonstrate, here’s the output the Corp router
divulged after I used it:
Corp#show ip eigrp events
Event information for AS 20:
1
22:24:24.258 Metric set: 172.16.10.0/30 2169856
2
22:24:24.258 FC sat rdbmet/succmet: 2169856 0
3
22:24:24.258 FC sat nh/ndbmet: 0.0.0.0 2169856
4
22:24:24.258 Find FS: 172.16.10.0/30 2169856
5
22:24:24.258 Metric set: 172.16.10.4/30 2169856
6
22:24:24.258 FC sat rdbmet/succmet: 2169856 0
7
22:24:24.258 FC sat nh/ndbmet: 0.0.0.0 2169856
8
22:24:24.258 Find FS: 172.16.10.4/30 2169856
9
22:24:24.258 Metric set: 192.168.10.0/24 2172416
10
22:24:24.258 Route install: 192.168.10.0/24 172.16.10.2
11
22:24:24.258 Route install: 192.168.10.0/24 172.16.10.6
12
22:24:24.254 FC sat rdbmet/succmet: 2172416 28160
13
22:24:24.254 FC sat nh/ndbmet: 172.16.10.6 2172416
14
22:24:24.254 Find FS: 192.168.10.0/24 2172416
15
22:24:24.254 Metric set: 10.10.50.0/24 2297856
16
22:24:24.254 Route install: 10.10.50.0/24 172.16.10.6
17
22:24:24.254 FC sat rdbmet/succmet: 2297856 128256
18
22:24:24.254 FC sat nh/ndbmet: 172.16.10.6 2297856
19
22:24:24.254 Find FS: 10.10.50.0/24 2297856
20
22:24:24.254 Metric set: 10.10.40.0/24 2297856
21
22:24:24.254 Route install: 10.10.40.0/24 172.16.10.6
22
22:24:24.250 FC sat rdbmet/succmet: 2297856 128256
--More--

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Troubleshooting Example with EIGRP
Throughout this chapter I’ve covered many of the problems that commonly occur with
EIGRP and how to verify and troubleshoot these issues. Make sure you clearly understand
what I have shown you so far in this chapter so you’re prepared to answer any question the
Cisco exam could possibly throw at you!
Just to make sure you’re solidly armed with all the skills you need to ace the exam, as
well as, successfully administer a network, I’m going to provide even more examples about
verifying EIGRP. We’ll be dealing with mostly the same commands and problems we’ve
already covered, but this is so important and the best way to get this all nailed down is to
practice troubleshooting an EIGRP network as much as possible!
With that, after you’ve configured EIGRP, you would first test connectivity to the remote
network by using the Ping program. If that fails, you need to check whether the directly
connected router is in the neighbor table.
Here are some key things to look for if neighbors haven’t formed an adjacency:
uu

Interfaces between the devices are down.

uu

The two routers have mismatching EIGRP autonomous system numbers.

uu

Proper interfaces are not enabled for the EIGRP process.

uu

An interface is configured as passive.

uu

The K values are mismatched.

uu

EIGRP authentication is misconfigured.

Also, if the adjacency is up, but you’re not receiving remote network updates, there may
be a routing problem, likely caused by these issues:
uu

The proper networks aren’t being advertised under the EIGRP process.

uu

An access list is blocking the advertisements from remote networks.

uu

Automatic summary is causing confusion in your discontiguous network.

Let’s use Figure 19.10 as our example network and run through some troubleshooting
scenarios. I’ve preconfigured the routers with IP addresses, and without having to try too
hard, I also snuck in a few snags for us to find and fix. Let’s see what we’re facing.
F ig u re 1 9 .1 0

Troubleshooting scenario

10.1.1.0/24

192.168.1.1
s0/0
Corp

s0/0/0 Branch
192.168.1.2

10.2.2.0/24

A good place to start is by checking to see if we have an adjacency with show ip eigrp
neighbors and show ip eigrp interfaces. It’s also smart to see what information the
show ip eigrp topology command reveals:
Corp#sh ip eigrp neighbors
IP-EIGRP neighbors for process 20

Verifying and Troubleshooting EIGRP

819

Corp#

Corp#sh ip eigrp interfaces
IP-EIGRP interfaces for process 20

Interface
Se0/1
Fa0/0
Se0/0

Peers
0
0
0

Xmit Queue
Un/Reliable
0/0
0/0
0/0

Mean
SRTT
0
0
0

Pacing Time
Un/Reliable
0/15
0/1
0/15

Multicast
Flow Timer
50
0
50

Pending
Routes
0
0
0

Corp#sh ip eigrp top
IP-EIGRP Topology Table for AS(20)/ID(10.10.11.1)

Codes: P - Passive, A - Active, U - Update, Q - Query, R - Reply,
r - reply Status, s - sia Status

P 10.1.1.0/24, 1 successors, FD is 28160
via Connected, FastEthernet0/0

Alright—we can see by looking at the neighbor and the interface as well as the topology table command that our LAN is up on the Corp router but the serial link isn’t working
between routers because we don’t have an adjacency. From the show ip eigrp interfaces
command, we can establish that EIGRP is running on all interfaces, so that means our network statements under the EIGRP process are probably correct, but we’ll verify that later.
Let’s move on by checking into our Physical and Data Link status with the show ip int
brief command because maybe there’s a physical problem between routers:
Corp#sh ip int brief
Interface
IP-Address
FastEthernet0/0
10.1.1.1
Serial0/0
192.168.1.1
FastEthernet0/1
unassigned
Serial0/1
172.16.10.5
Corp#
Corp#sh protocols s0/0
Serial0/0 is up, line protocol is up
Internet address is 192.168.1.1/30
Corp#

OK?
YES
YES
YES
YES

Method
manual
manual
manual
manual

Status
Protocol
up
up
up
up
administratively down down
administratively down down

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Well, since the Serial0/0 interface shows the correct IP address and the status is up/up,
it means we have a good Data Link connection between routers, so it’s not a physical link
issue between the routers, which is good! Notice I also used the show protocols command,
which gave me the subnet mask for the link. Remember, the information obtained via the
two commands gives us only layer 1 and layer 2 status and doesn’t mean we can ping across
the link. In other words, we might have a layer 3 issue, so let’s check the Branch router with
the same commands:
Branch#sh ip int brief
Interface
IP-Address
FastEthernet0/0
10.2.2.2
FastEthernet0/1
unassigned
Serial0/0/0
192.168.1.2
Serial0/0/1
unassigned
Branch#
Branch#sh proto s0/0/0
Serial0/0/0 is up, line protocol is up
Internet address is 192.168.1.2/30
Branch#

OK?
YES
YES
YES
YES

Method
manual
manual
manual
unset

Status
Protocol
up
up
administratively down down
up
up
administratively down down

Okay, well, we can see that our IP address and mask are correct, and that the link shows
up/up, so we’re looking pretty good! Let’s try to ping from the Corp router to the Branch
router now:
Corp#ping 192.168.1.2

Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 192.168.1.2, timeout is 2 seconds:
!!!!!
Success rate is 100 percent (5/5), round-trip min/avg/max = 1/3/4 ms
Corp#

Now because that was successful, we’ve ruled out layer 1, 2, or 3 issues between
routers at this point! Since everything seems to be working between the routers, except
EIGRP, checking our EIGRP configurations is our next move. Let’s start with the show
ip protocols command:
Corp#sh ip protocols
Routing Protocol is "eigrp 20"
Outgoing update filter list for all interfaces is not set
Incoming update filter list for all interfaces is not set
Default networks flagged in outgoing updates
Default networks accepted from incoming updates

Verifying and Troubleshooting EIGRP

821

EIGRP metric weight K1=1, K2=0, K3=1, K4=0, K5=0
EIGRP maximum hopcount 100
EIGRP maximum metric variance 2
Redistributing: eigrp 20
EIGRP NSF-aware route hold timer is 240s
Automatic network summarization is in effect
Maximum path: 4
Routing for Networks:
10.0.0.0
172.16.0.0
192.168.1.0
Passive Interface(s):
FastEthernet0/1
Routing Information Sources:
Gateway
Distance
Last Update
(this router)
90
20:51:48
192.168.1.2
90
00:22:58
172.16.10.6
90
01:58:46
172.16.10.2
90
01:59:52
Distance: internal 90 external 170

This output shows us we’re using AS 20, that we don’t have an access-list filter list set on
the routing tables, and that our K values are set to default. We can see that we’re routing for
the 10.0.0.0, 172.16.0.0, and 192.168.1.0 networks and that we have a passive interface on
interface FastEthernet0/1. We don’t have an interface configured for the 172.16.0.0 network,
which means that this entry is an extra network statement under EIGRP. But that won’t hurt
anything, so this is not causing our issue. Last, the passive interface is not causing a problem
with this network either, because we’re not using interface Fa0/1. Still, keep in mind that
when troubleshooting, it’s always good to see if there are any interfaces set to passive.
Let’s see what the show interface command will tell us:
Corp#sh interfaces s0/0
Serial0/0 is up, line protocol is up
Hardware is PowerQUICC Serial
Description: <>
Internet address is 192.168.1.1/30
MTU 1500 bytes, BW 1544 Kbit, DLY 20000 usec,
reliability 255/255, txload 1/255, rxload 1/255
Encapsulation HDLC, loopback not set
[output cut]

822

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Looks like our statistics are set to defaults, so nothing really pops as a problem here. But
remember when I covered the steps to check if there is no adjacency back at the beginning
of this section? In case you forgot, here’s a list of things to investigate:
uu

The interface between the devices are down.

uu

The two routers have mismatching EIGRP autonomous system numbers.

uu

The proper interfaces aren’t enabled for the EIGRP process.

uu

An interface is configured as passive.

uu

K values are mismatched.

uu

EIGRP authentication is misconfigured.

Okay, our interfaces are not down, our AS number matches, layer 3 is working between
routers, all the interfaces show up under the EIGRP process, and none of our needed interfaces are passive, so now we’ll have to look even deeper into the EIGRP configuration to
uncover the problem.
Since the Corp router has the basic default configurations, we need to check the Branch
router’s EIGRP configuration:
Branch#sh ip protocols
Routing Protocol is "eigrp 20"
Outgoing update filter list for all interfaces is 10
Incoming update filter list for all interfaces is not set
Default networks flagged in outgoing updates
Default networks accepted from incoming updates
EIGRP metric weight K1=1, K2=0, K3=0, K4=0, K5=0
EIGRP maximum hopcount 100
EIGRP maximum metric variance 1
Redistributing: eigrp 20
EIGRP NSF-aware route hold timer is 240s
Automatic network summarization is not in effect
Maximum path: 4
Routing for Networks:
10.0.0.0
192.168.1.0
Routing Information Sources:
Gateway
Distance
Last Update
192.168.1.1
90
00:27:09
Distance: internal 90 external 170

This router has the correct AS—always check this first—and we’re routing for the correct
networks. But I see two possible snags here, do you? First, the outgoing ACL filter list is set,
but the metrics are not set to default. Remember, just because an ACL is set doesn’t mean it’s
automatically giving you grief. Second, the K values must match, and we know these values
are not matching the Corp router!

Verifying and Troubleshooting EIGRP

823

Let’s take a look at the Branch interface statistics to see what else might be wrong:
Branch>sh int s0/0/0
Serial0/0/0 is up, line protocol is up
Hardware is GT96K Serial
Internet address is 192.168.1.2/30
MTU 1500 bytes, BW 512 Kbit, DLY 30000 usec,
reliability 255/255, txload 1/255, rxload 1/255
Encapsulation HDLC, loopback not set
[output cut]

Aha! The bandwidth and delay are not set to their defaults and don’t match the directly
connected Corp router. Let’s start by changing those back to the default and see if that fixes
our problem:
Branch#config t
Branch(config)#int s0/0/0
Branch(config-if)#no bandwidth
Branch(config-if)#no delay

And let’s check out our stats now to see if we’re back to defaults:
Branch#sh int s0/0/0
Serial0/0/0 is up, line protocol is up
Hardware is GT96K Serial
Internet address is 192.168.1.2/30
MTU 1500 bytes, BW 1544 Kbit, DLY 20000 usec,
reliability 255/255, txload 1/255, rxload 1/255
Encapsulation HDLC, loopback not set
[output cut]

The bandwidth and delay are now at the defaults, so let’s check our adjacencies next:
Corp#sh ip eigrp neighbors
IP-EIGRP neighbors for process 20
Corp#

Okay, so it wasn’t the bandwidth and delay settings because our adjacency didn’t come
up, so let’s set our K values back to default like this:
Branch#config t
Branch(config)#router eigrp 20
Branch(config-router)#metric weights 0 1 0 1 0 0
Branch(config-router)#do sho ip proto
Routing Protocol is "eigrp 20"

824

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Outgoing update filter list for all interfaces is 10
Incoming update filter list for all interfaces is not set
Default networks flagged in outgoing updates
Default networks accepted from incoming updates
EIGRP metric weight K1=1, K2=0, K3=1, K4=0, K5=0
[output cut]

I know this probably seems a little complicated at first, but it’s something you shouldn’t
have to do much, if ever. Remember, there are five K values, so why 6 numbers? The first
number listed is type of service (ToS), so always just set that to 0, which means you must type
in six numbers as shown in my configuration example. After we chose the default of 0 first,
the default K values are then 1 0 1 0 0, which is bandwidth and delay enabled. Let’s check
our adjacency now:
Corp#sh ip eigrp neighbors
IP-EIGRP neighbors for process 20
H
Address
Interface
0

192.168.1.2

Se0/0

Hold Uptime
SRTT
(sec)
(ms)
14 00:02:09
7

RTO

Q Seq
Cnt Num
200 0 18

Bam! There we go! Looks like mismatched K values were our problem. Now let’s just
check to make sure we can ping from end to end and we’re done:
Corp#ping 10.2.2.2

Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 10.2.2.2, timeout is 2 seconds:
.....
Success rate is 0 percent (0/5)
Corp#

Rats! It looks like even though we have our adjacency, we still can’t reach our remote
network. Next step? Let’s see what the routing table shows us:
Corp#sh ip route
[output cut]

C
D
C
D

10.0.0.0/8 is variably subnetted, 2 subnets, 2 masks
10.1.1.0/24 is directly connected, FastEthernet0/0
10.0.0.0/8 is a summary, 00:18:55, Null0
192.168.1.0/24 is variably subnetted, 2 subnets, 2 masks
192.168.1.0/30 is directly connected, Serial0/0
192.168.1.0/24 is a summary, 00:18:55, Null0

Verifying and Troubleshooting EIGRP

825

The problem is screamingly clear now because I went through this in detail throughout
this chapter. But just in case you still can’t find it, let’s look at the show ip protocols
command output:
Routing Protocol is "eigrp 20"
Outgoing update filter list for all interfaces is not set
Incoming update filter list for all interfaces is not set
Default networks flagged in outgoing updates
Default networks accepted from incoming updates
EIGRP metric weight K1=1, K2=0, K3=1, K4=0, K5=0
EIGRP maximum hopcount 100
EIGRP maximum metric variance 2
Redistributing: eigrp 20
EIGRP NSF-aware route hold timer is 240s
Automatic network summarization is in effect
Automatic address summarization:
192.168.1.0/24 for FastEthernet0/0
Summarizing with metric 2169856
10.0.0.0/8 for Serial0/0
Summarizing with metric 28160
[output cut]

By looking at the Figure 19.10 you should have noticed right away that we had a discontiguous network. This means that unless they are running 15.0 IOS code, the routers will
auto-summarize, so we need to disable auto-summary:
Branch(config)#router eigrp 20
Branch(config-router)#no auto-summary
008412:%DUAL-5-NBRCHANGE:IP-EIGRP(0) 20:Neighbor 192.168.1.1 (Serial0/0/0) is
resync:
peer graceful-restart

Corp(config)#router eigrp 20
Corp(config-router)#no auto-summary
Corp(config-router)#
*Feb 27 19:52:54:%DUAL-5-NBRCHANGE: IP-EIGRP(0) 20:Neighbor 192.168.1.2
(Serial0/0)
is resync: summary configured
*Feb 27 19:52:54.177:IP-EIGRP(Default-IP-Routing-Table:20):10.1.1.0/24 - do
advertise
out Serial0/0
*Feb 27 19:52:54:IP-EIGRP(Default-IP-Routing-Table:20):Int 10.1.1.0/24 metric
2816

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0 - 25600 2560
*Feb 27 19:52:54:IP-EIGRP(Default-IP-Routing-Table:20):192.168.1.0/30 - do
advertise out Serial0/0
*Feb 27 19:52:54:IP-EIGRP(Default-IP-Routing-Table:20):192.168.1.0/24 - do
advertise out Serial0/0
*Feb 27 19:52:54:IP-EIGRP(Default-IP-Routing-Table:20):Int 192.168.1.0/24 metric
4294967295 - 0 4294967295
*Feb 27 19:52:54:IP-EIGRP(Default-IP-Routing-Table:20):10.0.0.0/8 - do advertise
out Serial0/0
Corp(config-router)#
*Feb 27 19:52:54:IP-EIGRP(Default-IP-Routing-Table:20):Int 10.0.0.0/8 metric
4294967295 - 0 4294967295
*Feb 27 19:52:54:IP-EIGRP(Default-IP-Routing-Table:20):Processing incoming REPLY
packet
*Feb 27 19:52:54:IP-EIGRP(Default-IP-Routing-Table:20):Int 192.168.1.0/24 M
4294967295 - 1657856 4294967295 SM 4294967295 - 1657856 4294967295
*Feb 27 19:52:54:IP-EIGRP(Default-IP-Routing-Table:20):Int 10.0.0.0/8 M
4294967295 - 25600 4294967295 SM 4294967295 - 25600 4294967295
*Feb 27 19:52:54:IP-EIGRP(Default-IP-Routing-Table:20):Processing incoming UPDATE
packet

Finally the Corp looks happy, so it looks like we’re good to go! Let’s just check our routing
table to be sure:
Corp#sh ip route
[output cut]
10.0.0.0/24 is
C
10.1.1.0 is
192.168.1.0/30
C
192.168.1.0

subnetted, 1 subnets
directly connected, FastEthernet0/0
is subnetted, 1 subnets
is directly connected, Serial0/0

What the heck? How can this be! We saw all those updates on the Corp console, right?
Let’s check the configuration of EIGRP by looking at the active configuration on the
Branch router:
Branch#sh run
[output cut]
!
router eigrp 20
network 10.0.0.0
network 192.168.1.0
distribute-list 10 out
no auto-summary
!

Verifying and Troubleshooting EIGRP

827

We can see that the access list is set outbound on the routing table of the Branch router.
This may be preventing us from receiving the updates from remote networks! Let’s see what
the ACL 10 list is doing:
Branch#sh access-lists
Standard IP access list 10
10 deny
any (40 matches)
20 permit any

Now who in the world would stick an access list like this on a router? This ACL says
to deny every packet, which makes the second line of the ACL irrelevant since every single
packet will match the first line! This has got to be the source of our troubles, so let’s remove
that list and see if the Corp router starts working:
Branch#config t
Branch(config)#router eigrp 20
Branch(config-router)#no distribute-list 10 out

Okay, with that ugly thing gone, let’s check to see if we’re receiving our remote networks now:
Corp#sh ip route
[output cut]
10.0.0.0/24 is subnetted, 2 subnets
D
10.2.2.0 [90/2172416] via 192.168.1.2, 00:00:24, Serial0/0
C
10.1.1.0 is directly connected, FastEthernet0/0
192.168.1.0/30 is subnetted, 1 subnets
C
192.168.1.0 is directly connected, Serial0/0
Corp#
Corp#ping 10.2.2.2

Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 10.2.2.2, timeout is 2 seconds:
!!!!!
Success rate is 100 percent (5/5), round-trip min/avg/max = 1/3/4 ms
Corp#

Clear skies! We’re up and running. We had mismatched K values, discontiguous networking, and a nasty ACL on our routing table. For the CCNA R/S objectives, always check for
an ACL on the actual interface as well, not just in the routing table. It could be set on the
interface or routing table, either one, or both! And never forget to check for passive interfaces
when troubleshooting a routing protocol issue!

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All of these commands are seriously powerful tools in the hands of a savvy professional
faced with the task of troubleshooting myriad network issues. I could go on and on about
the profusion of information these commands can generate and how well they can equip us
to solve virtually every networking ill, but that would be way outside the scope of this book.
Even so, I have no doubt that the foundation I’ve given you here will prove practical and
valuable for certification purposes, as well as, when working in the real networking world.
Now it’s time to relax a bit as we move into the easiest part of this chapter, seriously—
not joking! You still need to pay attention though.

Visit ccna
.gg/ch19/b
for a
companion
MicroNugget
from CBT
Nuggets.

EIGRPv6
As I just was saying, welcome to the easiest part of the chapter! Of course, I only mostly
mean that, and here’s why: I talked about IPv6 in the earlier ICND1 chapters, and in order
to continue on with this section of the chapter, you need to have that vital, foundational
part of IPv6 down solidly before you dare to dwell here! If you do, you’re pretty much set
and this will all be pretty simple for you.
EIGRPv6 works much the same way as its IPv4 predecessor does—most of the features
that EIGRP provided before EIGRPv6 will still be available.
EIGRPv6 is still an advanced distance-vector protocol that has some link-state features.
The neighbor discovery process using Hellos still happens, and it still provides reliable communication with Reliable Transport Protocol that gives us loop-free fast convergence using
the Diffusing Update Algorithm (DUAL).
Hello packets and updates are sent using multicast transmission, and as with RIPng,
EIGRPv6’s multicast address stayed almost the same. In IPv4 it was 224.0.0.10; in IPv6,
it’s FF02::A (A = 10 in hexadecimal notation).
But clearly, there are key differences between the two versions. Most notably the use of
the pesky network command is gone, so it’s hard to make a mistake with EIGRPv6. Also,
the network and interface to be advertised must be enabled from interface configuration
mode with one simple command.
But you still have to use the router configuration mode to enable the routing protocol in
EIGRPv6 because the routing process must be literally enabled like an interface with the
no shutdown command—interesting! However, the 15.0 code does enable this by default,
so this command actually may or may not be needed.
Here’s an example of enabling EIGRPv6 on the Corp router:
Corp(config)#ipv6 unicast-routing
Corp(config)#ipv6 router eigrp 10

The 10 in this case is still the AS number. The prompt changes to (config-rtr), and
from here, just initiate a no shutdown if needed:
Corp(config-rtr)#no shutdown

EIGRPv6

829

Other options also can be configured in this mode, like redistribution and router ID
(RID). So now, let’s go to the interface and enable IPv6:
Corp(config-if)#ipv6 eigrp 10

The 10 in the interface command again references the AS number that was enabled in
the configuration mode.
Figure 19.11 shows the layout we’ve been using throughout this chapter, only with IPv6
addresses now assigned to interfaces. I used the EUI-64 option on each interface so each router
assigned themselves an IPv6 address after I typed in the 64-bit network/subnet address.
F ig u re 1 9 .11

Configuring EIGRPv6 on our Internetwork

2001:db8:3c4d:11::/64

2001:db8:3c4d:13::/64

2001:db8:3c4d:14::/64

g0/0
SF

g0/1

2001:db8:3c4d:17::/64

2001:db8:3c4d:18::/64

g0/0
g0/1

Corp

2001:db8:3c4d:12::/64

g0/0
NY

g0/1

2001:db8:3c4d:15::/64

2001:db8:3c4d:16::/64

We’ll start with the Corp router. Really, all we need to know in order to enable EIGRPv6
are which interfaces we’re using and want to advertise our networks.
Corp#config t
Corp(config)#ipv6 router eigrp 10
Corp(config-rtr)#no shut
Corp(config-rtr)#router-id 1.1.1.1
Corp(config-rtr)#int s0/0/0
Corp(config-if)#ipv6 eigrp 10
Corp(config-if)#int s0/0/1
Corp(config-if)#ipv6 eigrp 10
Corp(config-if)#int g0/0
Corp(config-if)#ipv6 eigrp 10
Corp(config-if)#int g0/1
Corp(config-if)#ipv6 eigrp 10

I had erased and reloaded the routers before I started this EIGRPv6 section of the chapter.
What this means is that there were no 32-bit addresses on the router in order to create the

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RID for EIGRP, so I had to set it under the IPv6 router global command, which is the same
command used with EIGRP and EIGRPv6. Unlike OSPF, the RID isn’t that important, and it
can actually be the same address on every router. You just can’t get away with doing this with
OSPF! The configuration for EIGRPv6 was pretty straightforward because unless you type
the AS number wrong, it’s pretty hard to screw this up!
Okay, let’s configure the SF and NY routers now, and then we’ll verify our networks:
SF#config t
SF(config)#ipv6 router eigrp 10
SF(config-rtr)#no shut
SF(config-rtr)#router-id 2.2.2.2
SF(config-rtr)#int s0/0/0
SF(config-if)#ipv6 eigrp 10
SF(config-if)#int g0/0
SF(config-if)#ipv6 eigrp 10
SF(config-if)#int g0/1
SF(config-if)#ipv6 eigrp 10
NY#config t
NY(config)#ipv6 router eigrp 10
NY(config-rtr)#no shut
NY(config-rtr)#router-id 3.3.3.3
NY(config-rtr)#int s0/0/0
NY(config-if)#ipv6 eigrp 10
NY(config-if)#int g0/0
NY(config-if)#ipv6 eigrp 10
NY(config-if)#int g0/1

Since we configured EIGRPv6 on a per-interface basis, no worries about having to use
the passive-interface command. This is because if we don’t enable the routing protocol
on an interface, it’s just not part of the EIGRPv6 process. We can see which interfaces are
part of the EIGRPv6 process with the show ipv6 eigrp interfaces command like this:
Corp#sh ipv6 eigrp interfaces
IPv6-EIGRP interfaces for process 10
Xmit Queue
Interface
Peers Un/Reliable
Se0/0/0
1
0/0
Se0/0/1
1
0/0
Gig0/1
0
0/0
Gig0/0
0
0/0
Corp#

Mean
SRTT
1236
1236
1236
1236

Pacing Time
Un/Reliable
0/10
0/10
0/10
0/10

Multicast
Flow Timer
0
0
0
0

Pending
Routes
0
0
0
0

EIGRPv6

831

Looks great so far—all the interfaces we want in our AS are listed, so we’re looking good
for our Corp’s local configuration. Now it’s time to check if our adjacencies came up with
the show ipv6 eigrp neighbors command:
Corp#sh ipv6 eigrp neighbors
IPv6-EIGRP neighbors for process 10
H
Address
Interface
0
1

Link-local address:
FE80::201:C9FF:FED0:3301
Link-local address:
FE80::209:7CFF:FE51:B401

Se0/0/0
Se0/0/1

Hold
Uptime
(sec)
10
00:01:40
14

00:01:24

SRTT
(ms)
40

RTO

Q Seq
Cnt Num
1000 0
11

40

1000

0

11

It’s great that we can see neighbors listed off of each serial interface, but do you notice
something missing from the preceding output? That’s right, the actual IPv6 network/subnet
addresses of the links aren’t listed in the neighbor table! Only the link-local addresses are
used for forming EIGRP neighbor adjacencies. With IPv6, neighbor interfaces and next-hop
addresses are always link-local.
We can verify our configuration with the show ip protocols command:
Corp#sh ipv6 protocols
IPv6 Routing Protocol is "connected"
IPv6 Routing Protocol is "static
IPv6 Routing Protocol is "eigrp 10 "
EIGRP metric weight K1=1, K2=0, K3=1, K4=0, K5=0
EIGRP maximum hopcount 100
EIGRP maximum metric variance 1
Interfaces:
Serial0/0/0
Serial0/0/1
GigabitEthernet0/0
GigabitEthernet0/1
Redistributing: eigrp 10
Maximum path: 16
Distance: internal 90 external 170

You can verify the AS number from this output, but be sure to verify your K values, variance, and interfaces, too. Remember that the AS number and interfaces are the first factors
to check when troubleshooting.
The topology table lists all feasible routes in the network, so this output can be rather long,
but let’s see what this shows us:
Corp#sh ipv6 eigrp topology
IPv6-EIGRP Topology Table for AS 10/ID(1.1.1.1)

832

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Codes: P - Passive, A - Active, U - Update, Q - Query, R - Reply,
r - Reply status

P 2001:DB8:C34D:11::/64, 1 successors, FD is 2169856
via Connected, Serial0/0/0
P 2001:DB8:C34D:12::/64, 1 successors, FD is 2169856
via Connected, Serial0/0/1
P 2001:DB8:C34D:14::/64, 1 successors, FD is 2816
via Connected, GigabitEthernet0/1
P 2001:DB8:C34D:13::/64, 1 successors, FD is 2816
via Connected, GigabitEthernet0/0
P 2001:DB8:C34D:17::/64, 1 successors, FD is 2170112
via FE80::201:C9FF:FED0:3301 (2170112/2816),
P 2001:DB8:C34D:18::/64, 1 successors, FD is 2170112
via FE80::201:C9FF:FED0:3301 (2170112/2816),
P 2001:DB8:C34D:15::/64, 1 successors, FD is 2170112
via FE80::209:7CFF:FE51:B401 (2170112/2816),
P 2001:DB8:C34D:16::/64, 1 successors, FD is 2170112
via FE80::209:7CFF:FE51:B401 (2170112/2816),

Serial0/0/0
Serial0/0/0
Serial0/0/1
Serial0/0/1

Since we only have eight networks in our internetwork, we can see all eight networks
in the topology table, which clearly is as it should be. I’ve highlighted a couple of things I
want to discuss, and the first is that you need to be able to read and understand a topology
table. This includes understanding which routes are directly connected and which are being
advertised via neighbors. The via Connected shows us our directly connected networks.
The second item I want to show you is (2170112/2816), which is the FD/AD, and by the
way, it’s no different than if you’re working with IPv4.
So let’s wrap up this chapter by taking a look at a routing table:
Corp#sh ipv6 route eigrp
IPv6 Routing Table - 13 entries
Codes: C - Connected, L - Local, S - Static, R - RIP, B - BGP
U - Per-user Static route, M - MIPv6
I1 - ISIS L1, I2 - ISIS L2, IA - ISIS interarea, IS - ISIS summary
O - OSPF intra, OI - OSPF inter, OE1 - OSPF ext 1, OE2 - OSPF ext 2
ON1 - OSPF NSSA ext 1, ON2 - OSPF NSSA ext 2
D - EIGRP, EX - EIGRP external
C
2001:DB8:C34D:11::/64 [0/0]
via ::, Serial0/0/0
L
2001:DB8:C34D:11:230:A3FF:FE36:B101/128 [0/0]

Summary

C
L
C
L
C
L
D
D
D
D
L

833

via ::, Serial0/0/0
2001:DB8:C34D:12::/64 [0/0]
via ::, Serial0/0/1
2001:DB8:C34D:12:230:A3FF:FE36:B102/128 [0/0]
via ::, Serial0/0/1
2001:DB8:C34D:13::/64 [0/0]
via ::, GigabitEthernet0/0
2001:DB8:C34D:13:2E0:F7FF:FEDA:7501/128 [0/0]
via ::, GigabitEthernet0/0
2001:DB8:C34D:14::/64 [0/0]
via ::, GigabitEthernet0/1
2001:DB8:C34D:14:2E0:F7FF:FEDA:7502/128 [0/0]
via ::, GigabitEthernet0/1
2001:DB8:C34D:15::/64 [90/2170112]
via FE80::209:7CFF:FE51:B401, Serial0/0/1
2001:DB8:C34D:16::/64 [90/2170112]
via FE80::209:7CFF:FE51:B401, Serial0/0/1
2001:DB8:C34D:17::/64 [90/2170112]
via FE80::201:C9FF:FED0:3301, Serial0/0/0
2001:DB8:C34D:18::/64 [90/2170112]
via FE80::201:C9FF:FED0:3301, Serial0/0/0
FF00::/8 [0/0]
via ::, Null0

I highlighted the EIGRPv6 injected routes that were injected into the routing table.
It’s important to notice that in order for IPv6 to get to a remote network, the router
uses the next hop link-local address. Do you see that in the table? For example, via
FE80::209:7CFF:FE51:B401, Serial0/0/1 is the link-local address of the NY router.
See? I told you it was easy!

Summary
It’s true that this chapter has been pretty extensive, so let’s briefly recap what we covered in it.
EIGRP, the main focus of the chapter, is a hybrid of link-state routing and typically referred to
as an advanced distance-vector protocol. It allows for unequal-cost load balancing, controlled
routing updates, and formal neighbor adjacencies called relationships to be formed.
EIGRP uses the capabilities of the Reliable Transport Protocol (RTP) to communicate
between neighbors and utilizes the Diffusing Update Algorithm (DUAL) to compute the
best path to each remote network.

834

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We also covered the configuration of EIGRP and explored a number of troubleshooting
commands plus key ways and means to help solve some common networking issues.
Moving on, EIGRP facilitates unequal-cost load balancing, controlled routing updates,
and formal neighbor adjacencies.
I also went over the configuration of EIGRP and explored a number of troubleshooting
commands, as well as, taking you through a highly informative scenario that will not only
help you to ace the exam, it will help you confront and overcome many troubleshooting
issues common to today’s internetworks!
Finally, I went over the easiest section at the end of this long chapter: EIGRPv6. Easy to
understand, configure, and verify!

Exam Essentials
Know EIGRP features. EIGRP is a classless, advanced distance-vector protocol that supports IP and now IPv6. EIGRP uses a unique algorithm, called DUAL, to maintain route
information and uses RTP to communicate with other EIGRP routers reliably.
Know how to configure EIGRP. Be able to configure basic EIGRP. This is configured the
same as RIP with classful addresses.
Know how to verify EIGRP operation. Know all of the EIGRP show commands and be
familiar with their output and the interpretation of the main components of their output.
Be able to read an EIGRP topology table. Understand which are successors, which are
feasible successors, and which routes will become successors if the main successor fails.
You must be able to troubleshoot EIGRP. Go through the EIGRP troubleshooting scenario and make sure you understand to look for the AS number, ACLs, passive interfaces,
variance, and other factors.
Be able to read an EIGRP neighbor table.

Understand the output of the show ip eigrp

neighbor command.

Understand how to configure EIGRPv6. To configure EIGRPv6, first create the autonomous system from global configuration mode and perform a no shutdown. Then enable
EIGRPv6 on each interface individually.

Hands-on Labs

835

Written Lab 5
The answers to this lab can be found in Appendix A, “Answers to Written Labs.”
1. What is the command to enable EIGRPv6 from global configuration mode?
2. What is the EIGRPv6 multicast address?
3. True/False: Each router within an EIGRP domain must use different AS numbers.
4. If you have two routers with various K-values assigned, what will this do to the link?
5. What type of EIGRP interface will neither send nor receive Hello packets?

Hands-on Labs
In this section, you will use the following network and add EIGRP and EIGRPv6 routing.
192.168.1.1
S0/0
10.1.1.0/24
g0/0 RouterA
2001:db8:3c4d:1::/64

10.2.2.0/24
S0/0/0 RouterB g0/0
192.168.1.2

2001:db8:3c4d:2::/64

2001:db8:3c4d:3::/64

The first lab requires you to configure two routers for EIGRP and then view the configuration. In the last lab, you will be asked to enable EIGRPv6 routing on the same network.
Note that the labs in this chapter were written to be used with real equipment—real cheap
equipment that is. I wrote these labs with the cheapest, oldest routers I had lying around
so you can see that you don’t need expensive gear to get through some of the hardest labs
in this book. However, you can use the free LammleSim IOS version simulator or Cisco’s
Packet Tracer to run through these labs.
The labs in this chapter are as follows:
Lab 5.1: Configuring and Verifying EIGRP
Lab 5.2: Configuring and Verifying EIGRPv6

Hands-on Lab 5.1: Configuring and Verifying EIGRP
This lab will assume you have configured the IP addresses on the interfaces as shown in the
preceding diagram.
1. Implement EIGRP on RouterA.
RouterA#conf t
Enter configuration commands, one per line.
End with CNTL/Z.

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RouterA(config)#router eigrp 100
RouterA(config-router)#network 192.168.1.0
RouterA(config-router)#network 10.0.0.0
RouterA(config-router)#^Z
RouterA#

2. Implement EIGRP on RouterB.
RouterB#conf t
Enter configuration commands, one per line.
End with CNTL/Z.
RouterB(config)#router eigrp 100
RouterB(config-router)#network 192.168.1.0
RouterA(config-router)#network 10.0.0.0
RouterB(config-router)#exit
RouterB#

3. Display the topology table RouterA.
RouterA#show ip eigrp topology

4. Display the routing table for RouterA.
RouterA #show ip route

5. Display the neighbor table for RouterA.
RouterA show ip eigrp neighbor

6. Type the command on each router to fix the routing problem. You did see a problem

didn’t you? Yes, the network is discontiguous.
RouterA#config t
RouterA(config)#router eigrp 100
RouterA(config-router)#no auto-summary
RouterB#config t
RouterA(config)#router eigrp 100
RouterA(config-router)#no auto-summary

7. Verify your routes with the show ip route command.

Hands-on Labs

Hands-on Lab 5.2: Configuring and Verifying EIGRPv6
This lab will assume you configured the IPv6 address as shown in the diagram preceding
Lab 5.1.
1. Implement EIGRPv6 on RouterA with AS 100.
RouterA#config t
RouterA (config)#ipv6 router eigrp 100
RouterA (config-rtr)#no shut
RouterA (config-rtr)#router-id 2.2.2.2
RouterA (config-rtr)#int s0/0
RouterA (config-if)#ipv6 eigrp 100
RouterA (config-if)#int g0/0
RouterA (config-if)#ipv6 eigrp 100

2. Implement EIGRP on RouterB.
RouterA#config t
RouterB(config)#ipv6 router eigrp 100
RouterB(config-rtr)#no shut
RouterB(config-rtr)#router-id 2.2.2.2
RouterB(config-rtr)#int s0/0
RouterB(config-if)#ipv6 eigrp 100
RouterB(config-if)#int g0/0
RouterB(config-if)#ipv6 eigrp 100

3. Display the topology table RouterA.
RouterA#show ipv6 eigrp topology

4. Display the routing table for RouterA.
RouterA #show ipv6 route

5. Display the neighbor table for RouterA.
RouterA show ipv6 eigrp neighbor

837

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Review Questions
The following questions are designed to test your understanding of this
chapter’s material. For more information on how to get additional questions,
please see this book’s introduction.

The answers to these questions can be found in Appendix B, “Answers to Chapter
Review Questions.”
1. There are three possible routes for a router to reach a destination network. The first

route is from OSPF with a metric of 782. The second route is from RIPv2 with a metric
of 4. The third is from EIGRP with a composite metric of 20514560. Which route will
be installed by the router in its routing table?
A. RIPv2
B. EIGRP
C. OSPF
D. All three
2. Which EIGRP information is held in RAM and maintained through the use of Hello

and update packets? (Choose two.)
A. Neighbor table
B. STP table
C. Topology table
D. DUAL table
3. What will be the reported distance to a downstream neighbor router for the 10.10.30.0

network, with the neighbor adding the cost to this neighbor to find the true FD?
P 10.10.30.0/24, 1 successors, FD is 2297856
via 172.16.10.2 (2297856/128256), Serial0/0

A. Four hops
B. 2297856
C. 128256
D. EIGRP doesn’t use reported distances.

Review Questions

839

4. Where are EIGRP successor routes stored?
A. In the routing table only
B. In the neighbor table only
C. In the topology table only
D. In the routing table and the neighbor table
E. In the routing table and the topology table
F. In the topology table and the neighbor table
5. Which command will display all the EIGRP feasible successor routes known to a router?
A. show ip routes *
B. show ip eigrp summary
C. show ip eigrp topology
D. show ip eigrp adjacencies
E. show ip eigrp neighbors detail
6. Which of the following commands are used when routing with EIGRP or EIGRPv6?

(Choose three.)
A. network 10.0.0.0
B. eigrp router-id
C. variance
D. router eigrp
E. maximum-paths
7. Serial0/0 goes down. How will EIGRP send packets to the 10.1.1.0 network?
Corp#show ip eigrp topology
[output cut]
P 10.1.1.0/24, 2 successors, FD is 2681842
via 10.1.2.2 (2681842/2169856), Serial0/0
via 10.1.3.1 (2973467/2579243), Serial0/2
via 10.1.3.3 (2681842/2169856), Serial0/1

A. EIGRP will put the 10.1.1.0 network into active mode.
B. EIGRP will drop all packets destined for 10.1.1.0.
C. EIGRP will just keep sending packets out s0/1.
E. EIGRP will use s0/2 as the successor and keep routing to 10.1.1.0.

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8. What command do you use to enable EIGRPv6 on an interface?
A. router eigrp as
B. ip router eigrp as
C. router eigrpv6 as
D. ipv6 eigrp as
9. What command was typed in to have these two paths to network 10.10.50.0 in the

routing table?
D

10.10.50.0 [90/2297856] via 172.16.10.6, 00:00:20, Serial0/1
[90/6893568] via 172.16.10.2, 00:00:20, Serial0/0

A. maximum-paths 2
B. variance 2
C. variance 3
D. maximum-hops 2
10. A route to network 10.10.10.0 goes down. How does EIGRP respond in the local

routing table? (Choose two.)
A. It sends a poison reverse with a maximum hop of 16.
B. If there is a feasible successor, that is copied and placed into the routing table.
C. If a feasible successor is not found, a query will be sent to all neighbors asking for

a path to network 10.10.10.0.
D. EIGRP will broadcast out all interfaces that the link to network 10.10.10.0 is

down and that it is looking for a feasible successor.
11. You need the IP address of the devices with which the router has established an adja-

cency. Also, the retransmit interval and the queue counts for the adjacent routers need
to be checked. What command will display the required information?
A. show ip eigrp adjacency
B. show ip eigrp topology
C. show ip eigrp interfaces
D. show ip eigrp neighbors

Review Questions

841

12. For some reason, you cannot establish an adjacency relationship on a common Ether-

net link between two routers. Looking at the output shown here, what are the causes
of the problem? (Choose two.)
RouterA##show ip protocols
Routing Protocol is "eigrp 20"
Outgoing update filter list for all interfaces is not set
Incoming update filter list for all interfaces is not set
Default networks flagged in outgoing updates
Default networks accepted from incoming updates
EIGRP metric weight K1=1, K2=0, K3=1, K4=0, K5=0
RouterB##show ip protocols
Routing Protocol is "eigrp 220"
Outgoing update filter list for all interfaces is not set
Incoming update filter list for all interfaces is not set
Default networks flagged in outgoing updates
Default networks accepted from incoming updates
EIGRP metric weight K1=1, K2=1, K3=1, K4=0, K5=0

A. EIGRP is running on RouterA and OSPF is running RouterB.
B. There is an ACL set on the routing protocol.
C. The AS numbers don’t match.
D. There is no default network accepted from incoming updates.
E. The K-values don’t match.
F. There is a passive interface set.
13. Which are true regarding EIGRP successor routes? (Choose two.)
A. A successor route is used by EIGRP to forward traffic to a destination.
B. Successor routes are saved in the topology table to be used if the primary route fails.
C. Successor routes are flagged as “active” in the routing table.
D. A successor route may be backed up by a feasible successor route.
E. Successor routes are stored in the neighbor table following the discovery process.
14. The remote RouterB router has a directly connected network of 10.255.255.64/27.

Which two of the following EIGRP network statements could you use so this directly
connected network will be advertised under the EIGRP process? (Choose two.)
A. network 10.255.255.64
B. network 10.255.255.64 0.0.0.31
C. network 10.255.255.64 0.0.0.0
D. network 10.255.255.64 0.0.0.15

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15. RouterA and RouterB are connected via their Serial 0/0 interfaces, but they have not

formed an adjacency. Based on the following output, what could be the problem?
RouterA#sh ip protocols
Routing Protocol is "eigrp 220"
Outgoing update filter list for all interfaces is not set
Incoming update filter list for all interfaces is not set
Default networks flagged in outgoing updates
Default networks accepted from incoming updates
EIGRP metric weight K1=1, K2=0, K3=1, K4=0, K5=0
EIGRP maximum hopcount 100
EIGRP maximum metric variance 2
Redistributing: eigrp 220
EIGRP NSF-aware route hold timer is 240s
Automatic network summarization is in effect
Maximum path: 4
Routing for Networks:
10.0.0.0
172.16.0.0
192.168.1.0
Routing Information Sources:
Gateway
Distance
Last Update
(this router)
90
20:51:48
192.168.1.2
90
00:22:58
172.16.10.6
90
01:58:46
172.16.10.2
90
01:59:52
Distance: internal 90 external 170
RouterB#sh ip protocols
Routing Protocol is "eigrp 220"
Outgoing update filter list for all interfaces is not set
Incoming update filter list for all interfaces is not set
Default networks flagged in outgoing updates
Default networks accepted from incoming updates
EIGRP metric weight K1=1, K2=0, K3=1, K4=0, K5=0
EIGRP maximum hopcount 100
EIGRP maximum metric variance 2
Redistributing: eigrp 220
EIGRP NSF-aware route hold timer is 240s
Automatic network summarization is in effect
Maximum path: 4
Routing for Networks:
10.0.0.0
172.16.0.0
192.168.1.0
Passive Interface(s):
Serial0/0
Routing Information Sources:
Gateway
Distance
Last Update
(this router)
90
20:51:48
192.168.1.2
90
00:22:58
172.16.10.6
90
01:58:46
172.16.10.2
90
01:59:52
Distance: internal 90 external 170

A. The metric K values don’t match.
B. The AS numbers don’t match.
C. There is a passive interface on RouterB.
D. There is an ACL set on RouterA.

Review Questions

843

16. How many paths will EIGRPv6 load-balance by default?
A. 16
B. 32
C. 4
D. None
17. What would your configurations be on RouterB based on the illustration? (Choose two.)
g0/0
RouterB 2001:db8:3c4d:15::/64

A. (config)#router eigrp 10
B. (config)#ipv6 router eigrp 10
C. (config)#ipv6 router 2001:db8:3c4d:15::/64
D. (config-if)#ip eigrp 10
E. (config-if)#ipv6 eigrp 10
F. (config-if)#ipv6 router eigrp 10
18. RouterA has a feasible successor not shown in the following output. Based on what

you can learn from the output, which one of the following will be the successor for
2001:db8:c34d:18::/64 if the current successor fails?
via FE80::201:C9FF:FED0:3301 (29110112/33316), Serial0/0/0
via FE80::209:7CFF:FE51:B401 (4470112/42216), Serial0/0/1
via FE80::209:7CFF:FE51:B401 (2170112/2816), Serial0/0/2

A. Serial0/0/0
B. Serial0/0/1
C. Serial0/0/2
D. There is no feasible successor.

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19. You have an internetwork as shown in the following illustration with routers running

IOS 12.4. However, the two networks are not sharing routing table route entries. What
is the problem?
RouterA#sh ip protocols
Routing Protocol is "eigrp 930"
Outgoing update filter list for all interfaces is not set
Incoming update filter list for all interfaces is not set
Default networks flagged in outgoing updates
Default networks accepted from incoming updates
EIGRP metric weight K1=1, K2=0, K3=1, K4=0, K5=0
EIGRP maximum hopcount 100
EIGRP maximum metric variance 2
Redistributing: eigrp 930
EIGRP NSF-aware route hold timer is 240s
Automatic network summarization is in effect
Automatic address summarization:
192.168.1.0/24 for FastEthernet0/0
Summarizing with metric 2169856
10.0.0.0/8 for Serial0/0
Summarizing with metric 28160
[output cut]
RouterB#sh ip protocols
Routing Protocol is "eigrp 930"
Outgoing update filter list for all interfaces is not set
Incoming update filter list for all interfaces is not set
Default networks flagged in outgoing updates
Default networks accepted from incoming updates
EIGRP metric weight K1=1, K2=0, K3=1, K4=0, K5=0
EIGRP maximum hopcount 100
EIGRP maximum metric variance 3
Redistributing: eigrp 930
EIGRP NSF-aware route hold timer is 240s
Automatic network summarization is in effect
Maximum path: 4
Routing for Networks:
10.0.0.0
192.168.1.0
Passive Interface(s):
Serial0/0
Routing Information Sources:
Gateway
Distance
Last Update
(this router)
90
20:51:48
192.168.1.2
90
00:22:58
172.16.10.6
90
01:58:46
172.16.10.2
90
01:59:52
Distance: internal 90 external 170

10.1.1.0/24

192.168.1.1
S0/0
RouterA

S0/0/0 RouterB
192.168.1.2

10.2.2.0/24

Review Questions

A. The variances don’t match between routers.
B. The metrics are not valid between neighbors.
C. There is a discontiguous network.
D. There is a passive interface on RouterB.
E. An ACL is set on the router.
20. Which should you look for when troubleshooting an adjacency? (Choose four.)
A. Verify the AS numbers.
B. Verify that you have the proper interfaces enabled for EIGRP.
C. Make sure there are no mismatched K values.
D. Check your passive interface settings.
E. Make sure your remote routers are not connected to the Internet.
F. If authentication is configured, make sure all routers use different passwords.

845

Chapter

20

Multi-Area OSPF
The following ICND2 exam topics
are covered in this chapter:
11 IP Routing Technologies
■■

Configure and verify OSPF (single area)
■■

Neighbor adjacencies

■■

OSPF states

■■

Discuss Multi-area

■■

Configure OSPF v2

■■

Configure OSPF v3

■■

Router ID

■■

LSA types

11 Troubleshooting
■■

■■

Troubleshoot and resolve routing issues
■■

Routing is enabled

■■

Routing table is correct

■■

Correct path selection

Troubleshoot and resolve OSPF problems
■■

Neighbor adjacencies

■■

Hello and Dead timers

■■

OSPF area

■■

Interface MTU

■■

Network types

■■

Neighbor states

■■

OSPF topology database

We’ll begin this chapter by focusing on the scalability constraints
of an Open Shortest Path First (OSPF) network with a single
area and move on from there to explore the concept of multiarea OSPF as a solution to these scalability limitations.
I’ll also identify and introduce you to the various categories of routers used in multi-area
configurations, including backbone routers, internal routers, area border routers (ABRs),
and autonomous system boundary routers (ASBRs).
The functions of different OSPF Link-State Advertisements (LSAs) are absolutely crucial
for you to understand for success in taking the Cisco exam, so I’ll go into detail about the
types of LSAs used by OSPF, as well as, the Hello protocol and different neighbor states
when an adjacency is taking place.
And because troubleshooting is always a vital skill to have, I’ll guide you through the process with a collection of show commands that can be effectively used to monitor and troubleshoot a multi-area OSPF implementation. Finally, I’ll end the chapter with the easiest part:
configuring and verifying OSPFv3.
To find up-to-the-minute updates for this chapter, please see
www.lammle.com/forum or the book’s web page at www.sybex.com.

OSPF Scalability
At this point, and before you read this chapter, be sure that you have the foundation of singlearea OSPF down pat. I’m sure you remember OSPF’s significant advantage over distancevector protocols like RIP, due to OSPF’s ability to represent an entire network within its
link-state database, which dramatically reduces the time required for convergence!
But what does a router actually go through to give us this great performance? Each router
recalculates its database every time there’s a topology change. If you have numerous routers
in an area, they’ll clearly have lots of links. Every time a link goes up or down, an LSA Type 1
packet is advertised, forcing all of the routers in the same area to recalculate their shortest path
first (SPF) tree. Predictably, this kind of heavy lifting requires a ton of CPU overhead. On top
of that, each router must hold the entire link-state database that represents the topology of the
entire network, which results in considerable memory overhead. As if all that weren’t enough,
each router also holds a complete copy of the routing table, adding more to the already heavy
overhead burden on memory. And keep in mind that the number of entries in the routing table

OSPF Scalability

849

can be much greater than the number of networks in the routing table because there are typically multiple routes to to the same remote networks!
Considering these OSPF factors, it’s easy to imagine that in a really large network, singlearea OSPF presents some serious scalability challenges, as shown in Figure 20.1. We’ll move
on in a bit to compare the single-area OSPF network in that illustration to our multi-area
networks.
F ig u re 2 0 .1 OSPF single-area network: All routers flood the network with linkstate information to all other routers within the same area.

Area 0

Single-area OSPF design places all routers into a single OSPF area, which results in many
LSAs being processed on every router.
Fortunately, OSPF allows us to take a large OSPF topology and break it down into
multiple, more manageable areas, as illustrated in Figure 20.2.
F ig u re 2 0 . 2
their area.

OSPF multi-area network: All routers flood the network only within

Area 0

Area 1

Area 2

Chapter 20

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Multi-Area OSPF

Just take a minute to think about the advantages of this hierarchical approach. First, routers that are internal to a defined area don’t need to worry about having a link-state database
for the entire network because they need one for only their own areas. This factor seriously
reduces memory overhead! Second, routers that are internal to a defined area now have to
recalculate their link-state database only when there’s a topology change within their given
area. Topology changes in one area won’t cause global OSPF recalculations, further reducing
processor overhead. Finally, because routes can be summarized at area boundaries, the routing tables on each router just don’t need to be nearly as huge as they would be in a single-area
environment!
But of course there’s a catch: As you start subdividing your OSPF topology into multiple
areas, the configuration gets more complex, so we’ll explore some strategic ways to finesse
the configuration plus look at some cool tricks for effectively troubleshooting multi-area
OSPF networks.

Categories of Multi-area Components
In the following sections, I’m going to cover the various roles that routers play in a multiarea OSPF network. You’ll find routers serving as backbone routers, internal routers, area
border routers, and autonomous system boundary routers. I’ll also introduce you to the
different types of advertisements used in an OSPF network.
Link-State Advertisements (LSAs) describe a router and the networks that are connected
to it by sending the LSAs to neighbor routers. Routers exchange LSAs and learn the complete topology of the network until all routers have the exact same topology database. After
the topology database is built, OSPF uses the Dijkstra algorithm to find the best path to
each remote network and places only the best routes into the routing table.

Adjacency Requirements
Once neighbors have been identified, adjacencies must be established so that routing (LSA)
information can be exchanged. There are two steps required to change a neighboring OSPF
router into an adjacent OSPF router:
1. Two-way communication (achieved via the Hello protocol)
2. Database synchronization, which consists of three packet types being exchanged

between routers:
uu

Database Description (DD) packets

uu

Link-State Request (LSR) packets

uu

Link-State Update (LSU) packets

Once database synchronization is complete, the two routers are considered adjacent.
This is how adjacency is achieved, but you need to know when an adjacency will occur.

Categories of Multi-area Components

851

It’s important to remember that neighbors will not form an adjacency if the following do
not match:
uu

Area ID

uu

Subnet

uu

Hello and dead timers

uu

Authentication (if configured)

When adjacencies form, depends on the network type. If the link is point-to-point, the
two neighbors will become adjacent if the Hello packet information for both routers is configured properly. On broadcast multi-access networks, adjacencies are formed only between
the OSPF routers on the network and the DR and BDR.

OSPF Router Roles
Routers within a multi-area OSPF network fall into different categories. Check out Figure 20.3
to see the various roles that routers can play.
F ig u re 2 0 . 3

Router roles: Routers within an area are called internal routers.
Area 0
To a different AS
ASBR

ABR

SF

San Jose

Oakland

Area 1

Corp

ABR

NY

Boston

Norfolk

Area 2

Notice that there are four routers that are part of area 0: the Corp router, SF and NY,
and the autonomous system border router (ASBR). When configuring multi-area OSPF, one
area must be called area 0, referred to as the backbone area. All other areas must connect
to area 0. The four routers are referred to as the backbone routers, which are any routers
that exist either partially or completely in OSPF area 0.
Another key distinction about the SF and NY routers connecting to other areas is that
they have interfaces in more than one area. This makes them area border routers (ABRs)
because in addition to having an interface in area 0, SF has an interface in area 1 and NY
has an interface in area 2.

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An ABR is a router that belongs to more than one OSPF area. It maintains information
from all directly connected areas in its topology table but doesn’t share the topological
details from one area with the other. But it will forward routing information from one area
to the other. The key concept here is that an ABR separates the LSA flooding zone, is a primary point for area address summarization, and typically has the source default route, all
while maintaining the link-state database (LSDB) for each area it’s connected to.
Remember that a router can play more than one role. In Figure 20.3, SF and
NY are both backbone routers and area border routers.

Let’s turn our focus to the San Jose and Oakland routers. You can see that all interfaces
on both of these routers reside only in area 1. Because all of San Jose’s and Oakland’s interfaces are internal to a single area, they’re called internal routers. An internal router is any
router with all of its interfaces included as members of the same area. This also applies to
the Boston and Norfolk routers and their relationship to area 2. The Corp router is internal
to area 0.
Finally, the ASBR is unique among all routers in our example because of its connection to
an external autonomous system (AS). When an OSPF network is connected to an EIGRP network, a Border Gateway Protocol (BGP) network, or a network running any other external
routing process, it’s referred to as an AS.
An autonomous system boundary router (ASBR) is an OSPF router with at least one
interface connected to an external network or different AS. A network is considered external if it’s either running a routing protocol other than OSPF. An ASBR is responsible for
injecting route information learned via the external network into OSPF.
I want to point out that an ASBR doesn’t automatically exchange routing information
between its OSPF routing process and the external routing process that it’s connected to.
These routes are exchanged through a method called route redistribution, which is beyond
the scope of this book.

Link-state Advertisements
You know that a router’s link-state database is made up of Link-State Advertisements (LSAs).
But just as there are several OSPF router categories to remember, there are also various types
of LSAs to keep in mind—five of them, to be exact. These LSA classifications may not seem
important at first, but you’ll see why they are when we cover how the various types of OSPF
areas operate. Let’s start by exploring the different types of LSAs that Cisco uses:
Type 1 LSA Referred to as a router link advertisement (RLA), or just router LSA, a Type 1
LSA is sent by every router to other routers in its area. This advertisement contains the status
of a router’s link in the area to which it is connected. If a router is connected to multiple areas,
then it will send separate Type 1 LSAs for each of the areas it’s connected to. Type 1 LSAs contain the router ID (RID), interfaces, IP information, and current interface state. For example,

Categories of Multi-area Components

853

in the network in Figure 20.4, router SF will send an LSA Type 1 advertisement for its interface into area 0 and a separate LSA Type 1 advertisement for its interfaces into area 1 describing the state of its links. The same will happen with the other routers in Figure 20.4.
F ig u re 2 0 . 4

Type 1 Link-state Advertisements
Area 0
To a different AS
ASBR

pe
Ty
ABR

1

Corp

Ty
p

e1

Type 1

Ty
p

Oakland

1
pe
Ty

San Jose

Area 1

ABR

NY
Type 1

e1

SF

Boston

Norfolk

Area 2

Type 1: Here is the status of my links!

Type 2 LSA Referred to as a network link advertisement (NLA), a Type 2 LSA is generated by designated routers (DRs). Remember that a designated router is elected to represent
other routers in its network, and it establishes adjacencies with them. The DR uses a Type 2
LSA to send out information about the state of other routers that are part of the same network. Note that the Type 2 LSA is flooded to all routers that are in the same area as the one
containing the specific network but not to any outside of that area. These updates contain
the DR and BDR IP information.
Type 3 LSA Referred to as a summary link advertisement (SLA), a Type 3 LSA is generated
by area border routers. These ABRs send Type 3 LSAs toward the area external to the one
where they were generated. The Type 3 LSA advertises networks, and these LSAs advertise
inter-area routes to the backbone area (area 0). Advertisements contain the IP information and
RID of the ABR that is advertising an LSA Type 3.
The word summary often invokes images of a summarized network address
that hides the details of many small subnets within the advertisement of a
single large one. But in OSPF, Summary Link Advertisements don’t necessarily contain network summaries. Unless the administrator manually creates a
summary, the full list of individual networks available within an area will be
advertised by the SLAs.

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Type 4 LSA Type 4 LSAs are generated by area border routers. These ABRs send a Type 4
LSA toward the area external to the one in which they were generated. These are also summary LSAs like Type 3, but Type 4 are specifically used to inform the rest of the OSPF areas
how to get to the ASBR.
Type 5 LSA Referred to as AS external link advertisements, a Type 5 LSA is sent by autonomous system boundary routers to advertise routes that are external to the OSPF autonomous
system and are flooded everywhere. A Type 5 LSA is generated for each individual external
network advertised by the ASBR.
Figure 20.5 shows how each LSA type would be used in a multi-area OSPF network.
F ig u re 2 0 . 5

Basic LSA types
LSA Type

Description

1
2
3
4
5

Router LSA
Network LSA
Summary LSA
ASBR Summary LSA
Autonomous system LSA

Type 1 or 2

Type 1 or 2

Corp
Type 3

ASBR

ABR
Type 4

Type 5
Area 1

Area 0

It’s important to understand the different LSA types and how they work. Looking at
Figure 20.5, you can see that Type 1 and 2 are flooded between routers in their same area.
Type 3 LSAs from the Corp router (which is an ABR and maintains the LSDB for each area
it is connected to) will summarize information learned from area 1 into area 0 and vice
versa. The ASBR will flood Type 5 LSAs into area 1, and the Corp router will then flood
Type 4 LSAs into area 0, telling all routers how to get to the ASBR, basically becoming a
proxy ASBR.

OSPF Hello Protocol
The Hello protocol provides a lot of information to neighbors. The following is communicated
between neighbors, by default, every 10 seconds:
Router ID (RID) This is the highest active IP address on the router. The highest loopback
IP addresses are used first. If no loopback interfaces are configured, OSPF will choose from
physical interfaces instead.

Categories of Multi-area Components

855

Hello/Dead interval The period between Hello packets is the Hello time, which is 10 seconds
by default. The dead time is the length of time allotted for a Hello packet to be received before
a neighbor is considered down—four times the Hello interval, unless otherwise configured.
Neighbors The information includes a list of the router IDs for all the originating router’s
neighbors; neighbors being defined as routers that are attached to a common IP subnet and
use identical subnet masks.
Area ID

This represents the area that the originating router interface belongs to.

Router priority The priority is an 8-bit value used to aid in the election of the DR and
BDR. This isn’t set on point-to-point links!
DR IP address

This is the router ID of the current DR.

BDR IP address This is the router ID of the current BDR.
Authentication data
(if configured).

This is the authentication type and corresponding information

The mandatory information within the Hello update that must match exactly are the
hello and dead timer values intervals, area ID, OSPF area type, subnet, and authentication
data if used. If any of those don’t match perfectly, no adjacency will occur!

Neighbor States
Before we move on to configuration, verification, and troubleshooting OSPF, it’s important for
you to grasp how OSPF routers traverse different states when adjacencies are being established.
When OSPF routers are initialized, they first start exchanging information using the
Hello protocol via the multicast address 224.0.0.5. After the neighbor relationship is
established between routers, the routers synchronize their link-state database (LSDB) by
reliably exchanging LSAs. They actually exchange quite a bit of vital information when
they start up.
The relationship that one router has with another consists of eight possible states. All
OSPF routers begin in the DOWN state, and if all is well, they’ll progress to either the 2WAY
or FULL state with their neighbors. Figure 20.6 shows this neighbor state progression.
F ig u re 2 0 . 6

OSPF neighbor states, part 1
Hello?
Corp

Branch

224.0.0.5
DOWN state
INIT state
2WAY state

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The process starts by sending out Hello packets. Every listening router will then add
the originating router to the neighbor database. The responding routers will reply with all
of their Hello information so that the originating router can add them to its own neighbor table. At this point, we will have reached the 2WAY state—only certain routers will
advance beyond this to establish adjacencies.
Here’s a definition of the eight possible relationship states:
DOWN In the DOWN state, no Hello packets have been received on the interface. Bear
in mind that this does not imply that the interface itself is physically down.
ATTEMPT In the ATTEMPT state, neighbors must be configured manually. It applies
only to nonbroadcast multi-access (NBMA) network connections.
INIT In the INIT state, Hello packets have been received from another router. Still,
the absence of the Router ID for the receiving router in the Neighbor field indicates that
bidirectional communication hasn’t been established yet.
2WAY In the 2WAY state, Hello packets that include their own router ID in the Neighbor
field have been received. Bidirectional communication has been established. In broadcast
multi-access networks, an election can occur after this point.
After the DR and BDR have been selected, the routers will enter into the EXSTART state
and the routers are ready to discover the link-state information about the internetwork and
create their LSDB. This process is illustrated in Figure 20.7.
F ig u re 2 0 . 7

OSPF router neighbor states, part 2
EXSTART state
Corp

EXCHANGE state

Branch

LSDB summary
LSAck
LOADING state
LSU

I need info on a network!
Here is that info!

LSU

LSAck
FULL state

EXSTART In the EXSTART state, the DR and BDR establish adjacencies with each router
in the network. A master-slave relationship is created between each router and its adjacent
DR and DBR. The router with the highest RID becomes the master, and the master-slave
election dictates which router will start the exchange. Once routers exchange DBD packets,
the routers will move into the EXCHANGE state.

Basic Multi-area Configuration

857

EXCHANGE In the EXCHANGE state, routing information is exchanged using
Database Description (DBD or DD) packets and Link-State Request (LSR) and Link-State
Update packets may also be sent. When routers start sending LSRs, they’re considered to
be in the LOADING state.
LOADING In the LOADING state, Link-State Request (LSR) packets are sent to
neighbors to request any Link-State Advertisements (LSAs) that may have been missed
or corrupted while the routers were in the EXCHANGE state. Neighbors respond with
Link-State Update (LSU) packets, which are in turn acknowledged with Link-State
Acknowledgement (LSAck) packets. When all LSRs have been satisfied for a given
router, the adjacent routers are considered synchronized and enter the FULL state.
FULL In the FULL state, all LSA information is synchronized among neighbors and
adjacency has been established. OSPF routing can begin only after the FULL state has
been reached!
It’s important to understand that routers should be in the 2WAY and FULL states and the
others are considered transitory. Routers shouldn’t remain in any other state for extended
period of times. Let’s configure OSPF now to see what we’ve covered so far in action.

Basic Multi-area Configuration
Basic multi-area configuration isn’t all that hard. Understanding your design, layout, types of
LSAs, DRs and configuring the elections, troubleshooting, and fully comprehending what’s
happening in the background are really the most complicated aspects of OSPF.
As I was saying, configuring OSPF is pretty simple, and you’ll see toward the end of this
chapter that configuring OSPFv3 is even easier! After I show you the basic OSPF multi-area
configuration in this section, we’ll work on the verification of OSPF and then go through a
detailed troubleshooting scenario just as we did with EIGRP. Let’s get the ball rolling with
the multi-area configuration shown in Figure 20.8.
We’ll use the same routers we’ve been working with throughout all the chapters, but
we’re going to create three areas. The routers are still configured with the IPv6 addresses
from my last EIGRPv6 section in the previous chapter, and I’ve also verified that the IPv4
addresses are on the interfaces and working as well since then, so we’re all set to rock the
configs for this chapter! Here’s the Corp configuration:
Corp#config t
Corp(config)#router ospf 1
Corp(config-router)#router-id 1.1.1.1
Corp(config-router)#Reload or use "clear ip ospf process" command, for this to
take effect

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Corp(config-router)#network 10.10.0.0 0.0.255.255 area 0
Corp(config-router)#network 172.16.10.0 0.0.0.3 area 1
Corp(config-router)#network 172.16.10.4 0.0.0.3 area 2

F ig u re 2 0 . 8

Our internetwork
Area 0

Area 1

10.10.10.0/24

172.16.10.0/30

g0/0
g0/1

.2

SF

10.10.20.0/24
10.10.30.0/24

NY

10.10.40.0/24
10.10.50.0/24

s0/0
Corp
s0/1
172.16.10.4/30

10.10.11.0/24

.6

Area 2

Pretty straightforward, but let’s talk about it anyway. First I started the OSPF process
with the router ospf process-id command, using any number from 1–65,535 because
they’re only locally significant so they don’t need to match my neighbor routers. I set the
RID of the router only to remind you that this can be configured under the router process,
but with our small network it wouldn’t really be necessary to mess with RIDs if this was
an actual production network. The one thing that you need to keep in mind here is that
in OSPF, the RID must be different on each router. With EIGRP, they can all be the same
because they are not as important in that process. Still, as I showed you in the EIGRPv6
section, we still need them!
Anyway, at this point in the configurations I needed to choose my network statements
for the OSPF process to use, which allowed me to place my four interfaces on the Corp
router into three different areas. In the first network statement, 10.10.0.0 0.0.255.255,
placed the gi0/0 and gi0/1 interfaces into area 0. The second and third statements needed to
be more exact since there are /30 networks. 172.16.10.0 0.0.0.3 tells OSPF process 1 to go
find an active interface that’s configured with 172.16.10.1 or .2 and to place that interface
into area 1. The last line tells the OSPF process to go find any active interface configured
with 172.16.10.5 or .6 and place that interface into area 2. The wildcard of 0.0.0.3 means
the first three octets can match any value, but the last octet is a block size of 4.
The only thing different about these configurations from those in the single-area OSPF is
the different areas at the end of the command—that’s it!

Verifying and Troubleshooting Multi-area OSPF Networks

859

Here is the configuration for the SF and NY routers:
SF(config)#router ospf 1
SF(config-router)#network 10.10.0.0 0.0.255.255 area 1
SF(config-router)#network 172.16.0.0 0.0.255.255 area 1
NY(config)#router ospf 1
NY(config-router)#network 0.0.0.0 255.255.255.255 area 2
00:01:07: %OSPF-5-ADJCHG: Process 1, Nbr 1.1.1.1 on Serial0/0/0 from LOADING to
FULL,
Loading Done

I configured each one slightly different from the Corp router, but since they didn’t have
an interface in more than area 1, I had more leeway in configuring them. For the NY router
I just configured a network statement (0.0.0.0 255.255.255.255) that says “go find any
active interface and place it into area 2!” I’m not recommending that you configure your
routers in such a broad manner; I just wanted to show you your options.
Now that our three routers are configured, let’s verify our internetwork.

Verifying and Troubleshooting
Multi-area OSPF Networks
Cisco’s IOS has several show and debug commands that can help you monitor and troubleshoot OSPF networks. A sampling of these commands, which can be used to gain information about various OSPF characteristics, is included in Table 20.1.
Table 2 0 .1    OSPF verification commands
Command

Provides the following

show ip ospf neighbor

Verifies your OSPF-enabled interfaces

show ip ospf interface Displays OSPF-related information on an OSPF-enabled
interface

show ip protocols

Verifies the OSPF process ID and that OSPF is enabled on
the router

show ip route

Verifies the routing table, and displays any OSPF injected routes

show ip ospf database

Lists a summary of the LSAs in the database, with one line of
output per LSA, organized by type

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Let’s go through some verification commands—the same commands we used to verify
our single-area OSPF network—then we’ll move onto the OSPF troubleshooting scenario
section.
Okay, once you’ve checked the link between your neighbors and can use the Ping program,
the best command when verifying a routing protocol is to always check the status of your
neighbor’s connection first. The show ip ospf neighbor command is super useful because it
summarizes the pertinent OSPF information regarding neighbors and their adjacency state. If
a DR or BDR exists, that information will also be displayed. Here’s a sample:
Corp#sh ip ospf neighbor
Neighbor ID
Pri
State
172.16.10.2
0
FULL/
172.16.10.6
0
FULL/

-

Dead Time
00:00:34
00:00:31

Address
172.16.10.2
172.16.10.6

Interface
Serial0/0/0
Serial0/0/1

SF#sh ip ospf neighbor
Neighbor ID
Pri
State
1.1.1.1
0
FULL/

-

Dead Time
00:00:39

Address
172.16.10.1

Interface
Serial0/0/0

-

Dead Time
00:00:34

Address
172.16.10.5

Interface
Serial0/0/0

NY#sh ip ospf neighbor
Neighbor ID
Pri
State
1.1.1.1
0
FULL/

The reason that the Corp connections to SF and LA don’t have a DR or BDR listed in the
output is that by default, elections don’t happen on point-to-point links and they show FULL/-.
But we can see that the Corp router is fully adjacent to all three routers from its output.
The output of this command shows the neighbor ID, which is the RID of the router.
Notice in the output of the Corp router that the RIDs for the SF and NY routers were chosen
based on highest IP address of any active interface when I started the OSPF process on those
routers. Both the SF and NY routers see the Corp router RID as 1.1.1.1 because I set that
manually under the router ospf process command.
Next we see the Pri field, which is the priority field that’s set to 1 by default. Don’t
forget that on point-to-point links, elections don’t happen, so the interfaces are all set to 0
in this example because none of these routers will have elections on these interfaces with
each other over this serial WAN network. The state field shows Full/-, which means all
routers are synchronized with their LSDB, and the /- means there is no election on this
type of interface. The dead time is counting down, and if the router does not hear from
this neighbor before this expires, the link will be considered down. The address is the
actual address of the neighbor’s interface connecting to the router, and the interface is the
neighbor’s interface—not your interface!

Verifying and Troubleshooting Multi-area OSPF Networks

861

The show ip ospf Command
We use the show ip ospf command to display OSPF information for one or all OSPF
processes running on the router. Information contained therein includes the router ID,
area information, SPF statistics, and LSA timer information. Let’s check out the output
from the Corp router:
Corp#sh ip ospf
Routing Process "ospf 1" with ID 1.1.1.1
Supports only single TOS(TOS0) routes
Supports opaque LSA
It is an area border router
SPF schedule delay 5 secs, Hold time between two SPFs 10 secs
Minimum LSA interval 5 secs. Minimum LSA arrival 1 secs
Number of external LSA 0. Checksum Sum 0x000000
Number of opaque AS LSA 0. Checksum Sum 0x000000
Number of DCbitless external and opaque AS LSA 0
Number of DoNotAge external and opaque AS LSA 0
Number of areas in this router is 3. 3 normal 0 stub 0 nssa
External flood list length 0
Area BACKBONE(0)
Number of interfaces in this area is 2
Area has no authentication
SPF algorithm executed 19 times
Area ranges are
Number of LSA 7. Checksum Sum 0x0384d5
Number of opaque link LSA 0. Checksum Sum 0x000000
Number of DCbitless LSA 0
Number of indication LSA 0
Number of DoNotAge LSA 0
Flood list length 0
Area 1
Number of interfaces in this area is 1
Area has no authentication
SPF algorithm executed 43 times
Area ranges are
Number of LSA 7. Checksum Sum 0x0435f8
Number of opaque link LSA 0. Checksum Sum 0x000000
Number of DCbitless LSA 0

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Number of indication LSA 0
Number of DoNotAge LSA 0
Flood list length 0
Area 2
Number of interfaces in this area is 1
Area has no authentication
SPF algorithm executed 38 times
Area ranges are
Number of LSA 7. Checksum Sum 0x0319ed
Number of opaque link LSA 0. Checksum Sum 0x000000
Number of DCbitless LSA 0
Number of indication LSA 0
Number of DoNotAge LSA 0
Flood list length 0

You’ll notice that most of the preceding information wasn’t displayed with this command
output in single-area OSPF. We have more displayed here because it’s providing information
about each area we’ve configured on this router.

The show ip ospf interface Command
The show ip ospf interface command displays all interface-related OSPF information.
Data is displayed for all OSPF-enabled interfaces or for specified interfaces. I’ll highlight
some important portions I want you to pay special attention to.
Corp#sh ip ospf interface gi0/0
GigabitEthernet0/0 is up, line protocol is up
Internet address is 10.10.10.1/24, Area 0
Process ID 1, Router ID 1.1.1.1, Network Type BROADCAST, Cost: 1
Transmit Delay is 1 sec, State DR, Priority 1
Designated Router (ID) 1.1.1.1, Interface address 10.10.10.1
No backup designated router on this network
Timer intervals configured, Hello 10, Dead 40, Wait 40, Retransmit 5
Hello due in 00:00:05
Index 1/1, flood queue length 0
Next 0x0(0)/0x0(0)
Last flood scan length is 1, maximum is 1
Last flood scan time is 0 msec, maximum is 0 msec
Neighbor Count is 0, Adjacent neighbor count is 0
Suppress hello for 0 neighbor(s)

Verifying and Troubleshooting Multi-area OSPF Networks

863

Let’s take a look at a serial interface so we can compare it to the Gigabit Ethernet interface just shown. The Ethernet network is a broadcast multi-access network by default, and
the serial interface is a point-to-point nonbroadcast multi-access network, so they will act
differently with OSPF:
Corp#sh ip ospf interface s0/0/0
Serial0/0/0 is up, line protocol is up
Internet address is 172.16.10.1/30, Area 1
Process ID 1, Router ID 1.1.1.1, Network Type POINT-TO-POINT, Cost: 64
Transmit Delay is 1 sec, State POINT-TO-POINT, Priority 0
No designated router on this network
No backup designated router on this network
Timer intervals configured, Hello 10, Dead 40, Wait 40, Retransmit 5
Hello due in 00:00:02
Index 3/3, flood queue length 0
Next 0x0(0)/0x0(0)
Last flood scan length is 1, maximum is 1
Last flood scan time is 0 msec, maximum is 0 msec
Neighbor Count is 1 , Adjacent neighbor count is 1
Adjacent with neighbor 172.16.10.2
Suppress hello for 0 neighbor(s)

The following information is displayed via this command:
uu

Interface IP address

uu

Area assignment

uu

Process ID

uu

Router ID

uu

Network type

uu

Cost

uu

Priority

uu

DR/BDR election information (if applicable)

uu

Hello and dead timer intervals

uu

Adjacent neighbor information

I used the show ip ospf interface gi0/0 command first because I knew that there
would be a designated router elected on the Ethernet broadcast multi-access network on
the Corp router, even though it has no one to run against, which means the Corp router
automatically wins. The information that I bolded is all very important! What are the hello
and dead timers set to by default? Even though I haven’t talked much about the cost output on an interface, it can also be very important. Two OSPF routers still could create an
adjacency if the costs don’t match, but it could lead to certain links not being utilized. We’ll
discuss this more at the end of the verification section.

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Neighbor Routers Don’t Form an Adjacency
I’d like to talk more about the adjacency issue and how the show ip ospf interface
command can help you solve problems, especially in multi-vendor networks.
Years ago I was consulting with the folks at a large PC/laptop manufacturer and was helping them build out their large internetwork. They were using OSPF because their company
was a worldwide company and used many types of routers from all manufacturers.
I received a call from a remote branch informing me that they installed a new router but it
was not seeing the Cisco router off their Ethernet interface. Of course it was an emergency
because this new router was holding some important WAN links to a new remote location
that needed to be up yesterday!
After calming down the person on the phone, I simply had the admin use the show ip
ospf interface fa0/0 command and verify the hello and dead timers and the area
configured for that interface and then had him verify that the IP addresses were correct
between routers and that there was no passive interface set.
Then I had him verify that same information on the neighbor, and sure enough the
neighbors’ hello and dead timers didn’t match. Quick and easy fix on the interface of
the Cisco router with the ip ospf dead 30 command, and they were up!
Always remember that OSPF can work with multi-vendor routers, but no one ever said it
works out of the box between various vendors!

The show ip protocols Command
The show ip protocols command is also useful, whether you’re running OSPF, EIGRP,
RIP, BGP, IS-IS, or any other routing protocol that can be configured on your router. It
provides an excellent overview of the actual operation of all currently running protocols.
Check the output from the Corp router:
Corp#sh ip protocols
Routing Protocol is "ospf 1"
Outgoing update filter list for all interfaces is not set
Incoming update filter list for all interfaces is not set
Router ID 1.1.1.1
Number of areas in this router is 3. 3 normal 0 stub 0 nssa

Verifying and Troubleshooting Multi-area OSPF Networks

Maximum path: 4
Routing for Networks:
10.10.0.0 0.0.255.255 area 0
172.16.10.0 0.0.0.3 area 1
172.16.10.4 0.0.0.3 area 2
Routing Information Sources:
Gateway
Distance
1.1.1.1
110
172.16.10.2
110
172.16.10.6
110
Distance: (default is 110)

865

Last Update
00:17:42
00:17:42
00:17:42

Here we can determine the OSPF process ID, OSPF router ID, type of OSPF area,
networks, and the three areas configured for OSPF, as well as, the OSPF router IDs of
neighbors—that’s a lot. Read efficient!

The show ip route Command
Now would be a great time to issue a show ip route command on the Corp router. The
Corp router shows only four dynamic routes for our internetwork, with the O representing
OSPF internal routes. The Cs clearly represent our directly connected networks, but our
four remote networks are also showing up—nice! Notice the 110/65, which is the administrative distance/metric:
Corp#sh ip route
[output cut]
10.0.0.0/8 is variably subnetted, 8 subnets, 2 masks
C
10.10.10.0/24 is directly connected, GigabitEthernet0/0
L
10.10.10.1/32 is directly connected, GigabitEthernet0/0
C
10.10.11.0/24 is directly connected, GigabitEthernet0/1
L
10.10.11.1/32 is directly connected, GigabitEthernet0/1
O
10.10.20.0/24 [110/65] via 172.16.10.2, 02:18:27, Serial0/0/0
O
10.10.30.0/24 [110/65] via 172.16.10.2, 02:18:27, Serial0/0/0
O
10.10.40.0/24 [110/65] via 172.16.10.6, 03:37:24, Serial0/0/1
O
10.10.50.0/24 [110/65] via 172.16.10.6, 03:37:24, Serial0/0/1
172.16.0.0/16 is variably subnetted, 4 subnets, 2 masks
C
172.16.10.0/30 is directly connected, Serial0/0/0
L
172.16.10.1/32 is directly connected, Serial0/0/0
C
172.16.10.4/30 is directly connected, Serial0/0/1
L
172.16.10.5/32 is directly connected, Serial0/0/1

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In addition, you can use the show ip route ospf command to get only OSPF-injected
routes in your routing table. I can’t stress enough how useful this is when dealing with
large networks!
Corp#sh ip route ospf
10.0.0.0/8 is variably
O
10.10.20.0 [110/65]
O
10.10.30.0 [110/65]
O
10.10.40.0 [110/65]
O
10.10.50.0 [110/65]

subnetted, 8 subnets, 2 masks
via 172.16.10.2, 02:18:33, Serial0/0/0
via 172.16.10.2, 02:18:33, Serial0/0/0
via 172.16.10.6, 03:37:30, Serial0/0/1
via 172.16.10.6, 03:37:30, Serial0/0/1

Now that’s a really nice-looking OSPF routing table! Troubleshooting and fixing an OSPF
network is as vital a skill to have as it is in any other networking environment, which is why I
always use the show ip int brief command when configuring my routing protocols. It’s very
easy to make little mistakes with OSPF, so pay very close attention to the details—especially
when troubleshooting!

The show ip ospf database Command
Using the show ip ospf database command will give you information about the number
of routers in the internetwork (AS), plus the neighboring router’s ID. This is the topology
database I referred to earlier.
The output is broken down by area. Here’s a sample, again from Corp:
Corp#sh ip ospf database
OSPF Router with ID (1.1.1.1) (Process ID 1)

Router Link States (Area 0)

Link ID
1.1.1.1

ADV Router
1.1.1.1

Age
196

Seq#
Checksum Link count
0x8000001a 0x006d76 2

Link ID
172.16.10.0
172.16.10.4
10.10.40.0
10.10.50.0
10.10.20.0
10.10.30.0

Summary Net Link States (Area 0)
ADV Router
Age
Seq#
1.1.1.1
182
0x80000095
1.1.1.1
177
0x80000096
1.1.1.1
1166
0x80000091
1.1.1.1
1166
0x80000092
1.1.1.1
1114
0x80000093
1.1.1.1
1114
0x80000094

Checksum
0x00be04
0x009429
0x00222b
0x00b190
0x00fa64
0x008ac9

Verifying and Troubleshooting Multi-area OSPF Networks

867

Router Link States (Area 1)

Link ID
1.1.1.1
172.16.10.2

ADV Router
1.1.1.1
172.16.10.2

Age
1118
1119

Seq#
Checksum Link count
0x8000002a 0x00a59a 2
0x80000031 0x00af47 4

Link ID
10.10.10.0
10.10.11.0
172.16.10.4
10.10.40.0
10.10.50.0

Summary Net Link States (Area 1)
ADV Router
Age
Seq#
1.1.1.1
178
0x80000076
1.1.1.1
178
0x80000077
1.1.1.1
173
0x80000078
1.1.1.1
1164
0x80000074
1.1.1.1
1164
0x80000075

Checksum
0x0021a5
0x0014b0
0x00d00b
0x005c0e
0x00eb73

Router Link States (Area 2)

Link ID
1.1.1.1
172.16.10.6

Link ID
10.10.10.0
10.10.11.0
172.16.10.0
10.10.20.0
10.10.30.0
Corp#

ADV Router
1.1.1.1
172.16.10.6

Age
1119
1119

Seq#
Checksum Link count
0x8000002b 0x005cd6 2
0x8000002d 0x0020a3 4

Summary Net Link States (Area 2)
ADV Router
Age
Seq#
1.1.1.1
179
0x8000007a
1.1.1.1
179
0x8000007b
1.1.1.1
179
0x8000007c
1.1.1.1
1104
0x80000078
1.1.1.1
1104
0x80000079

Checksum
0x0019a9
0x000cb4
0x00f0ea
0x003149
0x00c0ae

Considering we only have eight networks configured in our internetwork, there’s a huge
amount of information in this database! You can see all the routers and the RID of each—
the highest IP address related to individual routers. And each output under each area represents LSA Type 1, indicating the area they’re connected to.
The router output also shows the link ID. Remember that an interface is also a link, as is
the RID of the router on that link under the ADV router—the advertising router.
So far, this has been a great chapter, brimming with detailed OSPF information, a whole
lot more than what was needed to meet past Cisco objectives, for sure! Next, we’ll use the
same sample network that I built in Chapter 5 on EIGRP and run through a troubleshooting
scenario using multi-area OSPF.

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Troubleshooting OSPF Scenario
When you notice problems with your OSPF network, it’s wise to first test your layer 3 connectivity with Ping and the traceroute command to see if your issue is a local one. If all
looks good locally, then follow these Cisco-provided guidelines:
1. Verify your adjacency with your neighbor routers using the show ip ospf neighbors

command. If you are not seeing your neighbor adjacencies, then you need to verify that
the interfaces are operational and enabled for OSPF. If all is well with the interfaces,
verify the hello and dead timers next, and establish that the interfaces are in the same
area and that you don’t have a passive interface configured.
2. Once you’ve determined that your adjacencies to all neighbors are working, use the
show ip route to verify your layer 3 routes to all remote networks. If you see no OSPF

routes in the routing table, you need to verify that you don’t have another routing protocol running with a lower administrative distance. You can use show ip protocols
to see all routing protocols running on your router. If no other protocols are running,
then verify your network statements under the OSPF process. In a multi-area network,
make sure all non-backbone area routers are directly connected to area 0 through an
ABR or they won’t be able to send and receive updates.
3. If you can see all the remote networks in the routing table, move on to verify the path

for each network and that each path for specific networks is correct. If not, you need
to verify the cost on your interfaces with the show ip ospf interface command. You
may need to adjust the cost on an interface either higher or lower, depending on which
path you want OSPF to use for sending packets to a remote network. Remember—the
path with the lowest cost is the preferred path!
Okay, with our marching orders for troubleshooting OSPF in hand, let’s take a look at
Figure 20.9, which we’ll use to verify our network now.
F ig u re 2 0 . 9

Our internetwork
Area 0
192.168.1.1
s0/0

10.1.1.0/24
Internal

Corp
Area 1

Area 1
s0/0/0 Branch
192.168.1.2

10.2.2.0/24

Here’s the OSPF configuration on the three routers:
Corp(config-if)#router ospf 1
Corp(config-router)#network 10.1.1.0 0.0.0.255 area 0
Corp(config-router)#network 192.168.1.0 0.0.0.3 area 1

Troubleshooting OSPF Scenario

869

Internal(config)#router ospf 3
Internal(config-router)#network 10.1.1.2 0.0.0.0 area 0
Branch(config-if)#router ospf 2
Branch(config-router)#network 192.168.1.2 0.0.0.0 area 0
Branch(config-router)#network 10.2.2.1 0.0.0.0 area 0

Let’s check out our network now, beginning by checking the layer 1 and layer 2 status
between routers:
Corp#sh ip int brief
Interface
FastEthernet0/0
Serial0/0

IP-Address
10.1.1.1
192.168.1.1

OK? Method Status
YES manual up
YES manual up

Protocol
up
up

The IP addresses look correct and the layer 1 and 2 status is up/up, so next we’ll use the
Ping program to check connectivity like this:
Corp#ping 192.168.1.2
Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 192.168.1.2, timeout is 2 seconds:
!!!!!
Success rate is 100 percent (5/5), round-trip min/avg/max = 1/2/4 ms
Corp#ping 10.1.1.2
Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 10.1.1.2, timeout is 2 seconds:
!!!!!
Success rate is 100 percent (5/5), round-trip min/avg/max = 1/2/4 ms

Nice—I can ping both directly connected neighbors, so this means layers 1, 2, and 3 are
working between neighbor routers. This is a great start, but it still doesn’t mean OSPF is
actually working yet. If any of the preceding commands had failed, I first would’ve verified
layers 1 and 2 to make sure my data link was working between neighbors and then moved
on to verify my layer 3 IP configuration.
Since our data link appears to be working between each neighbor, our next move is to
check the OSPF configuration and status of the routing protocol. I’ll start with the interfaces:
Corp#sh ip ospf interface s0/0
Serial0/0 is up, line protocol is up
Internet Address 192.168.1.1/30, Area 1
Process ID 1, Router ID 192.168.1.1, Network Type POINT_TO_POINT, Cost: 100
Transmit Delay is 1 sec, State POINT_TO_POINT
Timer intervals configured, Hello 10, Dead 40, Wait 40, Retransmit 5
oob-resync timeout 40
Hello due in 00:00:03

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Supports Link-local Signaling (LLS)
Cisco NSF helper support enabled
IETF NSF helper support enabled
Index 1/2, flood queue length 0
Next 0x0(0)/0x0(0)
Last flood scan length is 1, maximum is 1
Last flood scan time is 0 msec, maximum is 0 msec
Neighbor Count is 1, Adjacent neighbor count is 1
Adjacent with neighbor 192.168.1.2
Suppress hello for 0 neighbor(s)

I’ve highlighted the important statistics that you should always check first on an OSPF
interface. You need to verify that the interface is configured in the same area as the neighbor and that the hello and dead timers match. A cost mismatch won’t stop an adjacency
from forming, but it could cause ugly routing issues. We’ll explore that more in a minute.
For now let’s take a look at the LAN interface that’s connecting to the Internal router:
Corp#sh ip ospf int f0/0
FastEthernet0/0 is up, line protocol is up
Internet Address 10.1.1.1/24, Area 0
Process ID 1, Router ID 192.168.1.1, Network Type BROADCAST, Cost: 1
Transmit Delay is 1 sec, State DR, Priority 1
Designated Router (ID) 192.168.1.1, Interface address 10.1.1.1
Backup Designated router (ID) 10.1.1.2, Interface address 10.1.1.2
Timer intervals configured, Hello 10, Dead 40, Wait 40, Retransmit 5
oob-resync timeout 40
Hello due in 00:00:00
Supports Link-local Signaling (LLS)
Cisco NSF helper support enabled
IETF NSF helper support enabled
Index 1/1, flood queue length 0
Next 0x0(0)/0x0(0)
Last flood scan length is 1, maximum is 1
Last flood scan time is 0 msec, maximum is 0 msec
Neighbor Count is 1, Adjacent neighbor count is 1
Adjacent with neighbor 10.1.1.2 (Backup Designated Router)
Suppress hello for 0 neighbor(s)

We’ll focus on the same key factors on a LAN interface that we did on our serial interface:
the area ID and hello and dead timers. Notice that the cost is 1. According to Cisco’s method
of calculating cost, anything 100 Mbps or higher will always be a cost of 1 and serial links
with the default bandwidth are always 64. This can cause problems in a large network with

Troubleshooting OSPF Scenario

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lots of high-bandwidth links. One thing to take special note of is that there’s a designated and
backup designated router on a broadcast multi-access network. DRs and BDRs won’t cause
a routing problem between neighbors, but it’s still a consideration when designing and configuring in a really large internetwork environment. But we won’t be focusing on that for our
purposes here. It’s just something to keep in mind.
Staying with the troubleshooting step of checking our interfaces, look at the error I received
when I tried to verify OSPF on the fa0/1 interface of the Corp router (which we’re not using):
Corp#sh ip ospf int fa0/1
%OSPF: OSPF not enabled on FastEthernet0/1
Corp#

I got this error because the network statements under the OSPF process are not enabled
for the network on the fa0/1 interface. If you receive this error, immediately check your
network statements!
Next, let’s check out the networks we’re routing for with the show ip protocols
command:
Corp#sh ip protocols
Routing Protocol is "ospf 1"
Outgoing update filter list for all interfaces is not set
Incoming update filter list for all interfaces is not set
Router ID 192.168.1.1
It is an area border router
Number of areas in this router is 2. 2 normal 0 stub 0 nssa
Maximum path: 4
Routing for Networks:
10.1.1.0 0.0.0.255 area 0
192.168.1.0 0.0.0.3 area 1
Reference bandwidth unit is 100 mbps
Routing Information Sources:
Gateway
Distance
Last Update
192.168.1.2
110
00:28:40
Distance: (default is 110)

From this output we can check our process ID, as well as, reveal if we have an ACL set on
our routing protocol, just as we found when troubleshooting EIGRP in the last chapter. But
this time, we’ll first examine the network statements and the area they’re configured for—
most important, the specific areas that each interface is configured for. This is key because
if your neighbor’s interface isn’t in the same area, you won’t be able to form an adjacency!
This command’s output provides a great view of what exactly we typed in for the network
statements under the OSPF process. Also, notice that the default reference bandwidth is set
to 100 Mbps. I’ll talk about this factor at the end of this section.

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I want to point out that the neighbor IP address and administrative distance is listed.
OSPF uses 110 by default, so remember that if EIGRP were running here, we wouldn’t
see OSPF routes in the routing table because EIGRP has an AD of 90!
Next, we’ll look at our neighbor table on the Corp router to find out if OSPF has formed
an adjacency with the Branch router:
Corp#sh ip ospf neighbor
Neighbor ID
Pri
State
10.1.1.2
1
FULL/BDR

Dead Time
00:00:39

Address
10.1.1.2

Interface
FastEthernet0/0

Okay, we’ve finally zeroed in on our problem—the Corp router can see the Internal
router in area 0 but not the Branch router in area 1! What now?
First, let’s review what we know so far about the Corp and Branch router. The data link
is good, and we can use Ping successfully between the routers. This shouts out that we have
a routing protocol issue, so we’ll look further into the details of the OSPF configuration on
each router. Let’s run a show ip protocols on the Branch router:
Branch#sh ip protocols
Routing Protocol is "eigrp 20"
Outgoing update filter list for all interfaces is not set
Incoming update filter list for all interfaces is not set
Default networks flagged in outgoing updates
Default networks accepted from incoming updates
EIGRP metric weight K1=1, K2=0, K3=1, K4=0, K5=0
EIGRP maximum hopcount 100
EIGRP maximum metric variance 1
Redistributing: eigrp 20
EIGRP NSF-aware route hold timer is 240s
Automatic network summarization is not in effect
Maximum path: 4
Routing for Networks:
10.0.0.0
192.168.1.0
Routing Information Sources:
Gateway
Distance
Last Update
(this router)
90
3d22h
192.168.1.1
90
00:00:07
Distance: internal 90 external 170

Routing Protocol is "ospf 2"
Outgoing update filter list for all interfaces is not set

Troubleshooting OSPF Scenario

873

Incoming update filter list for all interfaces is not set
Router ID 192.168.1.2
Number of areas in this router is 1. 1 normal 0 stub 0 nssa
Maximum path: 4
Routing for Networks:
10.2.2.1 0.0.0.0 area 1
192.168.1.2 0.0.0.0 area 1
Reference bandwidth unit is 100 mbps
Passive Interface(s):
Serial0/0/0
Routing Information Sources:
Gateway
Distance
Last Update
192.168.1.1
110
03:29:07
Distance: (default is 110)

Do you see two routing protocols running on the Branch router? Both EIGRP and
OSPF are running, but that’s not necessarily our problem. The Corp router would need
to be running EIGRP, and if so, we would have only EIGRP routes in our routing table
because EIGRPs have the lower AD of 90 versus OSPF’s AD of 110.
Let’s check the routing table of the Branch router and see if the Corp router is also running
EIGRP. This will be easy to determine if we discover EIGRP-injected routes in the table:
Branch#sh ip route
[output cut]
10.0.0.0/24 is subnetted, 2 subnets
C
10.2.2.0 is directly connected, FastEthernet0/0
D
10.1.1.0 [90/2172416] via 192.168.1.1, 00:02:35, Serial0/0/0
192.168.1.0/30 is subnetted, 1 subnets
C
192.168.1.0 is directly connected, Serial0/0/0

Okay—so yes, the Corp router is clearly running EIGRP. This is a leftover configuration
from Chapter 5. All I need to do to fix this issue is to disable EIGRP on the Branch router.
After that, we should see OSPF in the routing table:
Branch#config t
Branch(config)#no router eigrp 10
Branch(config)#do sh ip route
[output cut]
10.0.0.0/24 is subnetted, 1 subnets
C
10.2.2.0 is directly connected, FastEthernet0/0
192.168.1.0/30 is subnetted, 1 subnets
C
192.168.1.0 is directly connected, Serial0/0/0

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That’s not so good—I disabled the EIGRP protocol on the Branch router, but we still
didn’t receive OSPF updates! Let investigate further using the show ip protocols command
on the Branch router:
Branch#sh ip protocols
Routing Protocol is "ospf 2"
Outgoing update filter list for all interfaces is not set
Incoming update filter list for all interfaces is not set
Router ID 192.168.1.2
Number of areas in this router is 1. 1 normal 0 stub 0 nssa
Maximum path: 4
Routing for Networks:
10.2.2.1 0.0.0.0 area 1
192.168.1.2 0.0.0.0 area 1
Reference bandwidth unit is 100 mbps
Passive Interface(s):
Serial0/0/0
Routing Information Sources:
Gateway
Distance
Last Update
192.168.1.1
110
03:34:19
Distance: (default is 110)

Do you see the problem? There’s no ACL, the networks are configured correctly, but
see the passive interface for Serial0/0/0? That will definitely prevent an adjacency from
happening between the Corp and Branch routers! Let’s fix that:
Branach#show run
[output cut]
!
router ospf 2
log-adjacency-changes
passive-interface Serial0/0/0
network 10.2.2.1 0.0.0.0 area 1
network 192.168.1.2 0.0.0.0 area 1
!
[output cut]
Branch#config t
Branch(config)#router ospf 2
Branch(config-router)#no passive-interface serial 0/0/0

Let’s see what our neighbor table and routing table look like now:
Branch#sh ip ospf neighbor
Neighbor ID
Pri
State
192.168.1.1
0
FULL/

-

Dead Time
00:00:32

Address
192.168.1.1

Interface
Serial0/0/0

Troubleshooting OSPF Scenario

875

Branch#sh ip route
10.0.0.0/24 is subnetted, 2 subnets
C
10.2.2.0 is directly connected, FastEthernet0/0
O IA
10.1.1.0 [110/65] via 192.168.1.1, 00:01:21, Serial0/0/0
192.168.1.0/30 is subnetted, 1 subnets
C
192.168.1.0 is directly connected, Serial0/0/0

Awesome—our little internetwork is finally happy! That was actually pretty fun and
really not all that hard once you know what to look for.
But there’s one more thing we need to cover before moving onto OSPFv3—load balancing
with OSPF. To explore that, we’ll use Figure 20.10, wherein I added another link between
the Corp and Branch routers.
F ig u re 2 0 .1 0

Our internetwork with dual links

Area 0
192.168.1.1/30
s0/0

10.1.1.0/24
Internal

Corp

g0/0

192.168.1.1/30
s0/0/0
g0/0

Area 1
Branch

10.2.2.0/24

Area 1

First, it’s clear that having a Gigabit Ethernet interface between our two routers is way
better than any serial link we could possibly have, which means we want the routers to use
the LAN link. We can either disconnect the serial link or use it as a backup link.
Let’s start by looking at the routing table and seeing what OSPF found:
Corp#sh ip route ospf
10.0.0.0/8 is variably subnetted, 3 subnets, 2 masks
O
10.2.2.0 [110/2] via 192.168.1.6, 00:00:13, GigabitEthernet0/1

Look at that! OSPF wisely went with the Gigabit Ethernet link because it has the lowest
cost. Although it’s possible you’ll have to mess with the links to help OSPF choose the best
paths, it’s likely best to just leave it alone at this point.
But that wouldn’t be very much fun, now would it? Instead, let’s configure OSPF to
fool it into thinking the links are equal so it will use both of them by setting the cost on
the interfaces to the same value:
Corp#config t
Corp(config)#int g0/1
Corp(config-if)#ip ospf cost 10
Corp(config-if)#int s0/0/0
Corp(config-if)#ip ospf cost 10

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Obviously you need to deploy this configuration on both sides of the link, and I’ve already
configured the Branch router as well. Now that both sides are configured with the same cost,
let’s check out our routing table now:
Corp#sh ip route ospf
10.0.0.0/8 is variably subnetted, 3 subnets, 2 masks
O
10.2.2.0 [110/11] via 192.168.1.2, 00:01:23, Serial0/0/0
[110/11] via 192.168.1.6, 00:01:23, GigabitEthernet0/1

I’m not saying you should configure a serial link and Gigabit Ethernet link as equal costs
as I just demonstrated, but there are times when you need to adjust the cost for OSPF. If
you don’t have multiple links to any remote networks, you really don’t need to worry about
this, but with regard to the objectives, you absolutely must understand the cost, how it
works, and how to set it so OSPF can choose a preferred path. And there’s still one more
thing about cost I want to cover with you.
It’s possible to change the reference bandwidth of the router, but you need to make sure
all the routers within the OSPF AS have the same reference bandwidth. The default reference
bandwidth is 108, which is 100,000,000, or the equivalent of the bandwidth of Fast Ethernet,
which is 100 Mbps, as demonstrated via show ip ospf and the show ip protocols command:
Routing for Networks:
10.2.2.1 0.0.0.0 area 1
192.168.1.2 0.0.0.0 area 1
Reference bandwidth unit is 100 mbps

This will basically make any interface running 100 Mbps or higher have a cost of 1.
The default is 100, and if you change it to 1,000, it will increase the cost by a factor of 10.
Again, if you do want to change this, you must make sure to configure the change on all
routers in your AS! Here is how you would do that:
Corp(route)#router ospf 1
Corp(config-router)#auto-cost reference-bandwidth ?
<1-4294967> The reference bandwidth in terms of Mbits per second

Now, finally, let’s get to the easy section of the chapter!

OSPFv3
The new version of OSPF continues the trend of routing protocols having a lot in common
with their IPv4 versions. The foundation of OSPF remains the same—it’s still a link-state
routing protocol that divides an entire internetwork or autonomous system into areas,
establishing a hierarchy.
In OSPF version 2, the router ID (RID) is determined by the highest IP addresses assigned
to the router. And as you now know, the RID can be assigned. In version 3, nothing has

OSPFv3

877

really changed because you can still assign the RID, area ID, and link-state ID, which remain
32-bit values.
Adjacencies and next-hop attributes now use link-local addresses, but OSPFv3 still uses
multi-cast traffic to send its updates and acknowledgements. It uses the addresses FF02::5
for OSPF routers and FF02::6 for OSPF-designated routers. These new addresses are the
replacements for 224.0.0.5 and 224.0.0.6, respectively.
Other, less flexible IPv4 protocols don’t give us the ability that OSPFv2 does to assign
specific networks and interfaces into the OSPF process, but this is still configured under
the router configuration process. And with OSPFv3, just as with the EIGRPv6 routing protocols we’ve talked about, the interfaces and therefore the networks attached to them are
configured directly on the interface in interface configuration mode.
The configuration of OSPFv3 is going to look like this: First, optionally start by assigning
the RID, but if you have IPv4 addresses assigned to your interface, you can let OSPF pick the
RID just as we did with OSPFv2:
Router(config)#ipv6 router osfp 10
Router(config-rtr)#router-id 1.1.1.1

You get to perform some other configurations from router configuration mode, like
summarization and redistribution, but again, we don’t even need to configure OSPFv3
from this prompt if we configure it from the interface!
A simple interface configuration looks like this:
Router(config-if)#ipv6 ospf 10 area 0.0.0.0

So, if we just go to each interface and assign a process ID and area—poof, we’re done!
See? Easy! As the configuration shows, I configured the area as 0.0.0.0, which is the same
thing as just typing area 0. We’ll use Figure 20.11, which is the same network and IPv6addressing we used in the EIGRPv6 section in Chapter 5.
F ig u re 2 0 .11

Configuring OSPFv3

2001:db8:3c4d:11::/64
2001:db8:3c4d:13::/64

2001:db8:3c4d:14::/64

g0/0
SF

g0/1

2001:db8:3c4d:17::/64
2001:db8:3c4d:18::/64

g0/0
g0/1

Corp

2001:db8:3c4d:12::/64

g0/0
NY

g0/1

2001:db8:3c4d:15::/64
2001:db8:3c4d:16::/64

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Okay, so all we have to do to enable OSPF on the internetwork is go to each interface
that we want to run it on. Here’s the Corp configuration:
Corp#config t
Corp(config)#int g0/0
Corp(config-if)#ipv6 ospf 1
Corp(config-if)#int g0/1
Corp(config-if)#ipv6 ospf 1
Corp(config-if)#int s0/0/0
Corp(config-if)#ipv6 ospf 1
Corp(config-if)#int s0/0/1
Corp(config-if)#ipv6 ospf 1

area 0
area 0
area 0
area 0

That wasn’t so bad—much easier than it was with IPv4! To configure OSPFv3, you
just need to establish the specific interfaces you’ll be using! Let’s configure the other two
routers now:
SF#config t
SF(config)#int g0/0
SF(config-if)#ipv6 ospf 1 area 1
SF(config-if)#int g0/1
SF(config-if)#ipv6 ospf 1 area 1
SF(config-if)#int s0/0/0
SF(config-if)#ipv6 ospf 1 area 0
01:03:55: %OSPFv3-5-ADJCHG: Process 1, Nbr 192.168.1.5 on Serial0/0/0 from
LOADING to
FULL, Loading Done

Sweet—the SF has become adjacent to the Corp router! One interesting output line I want
to point out is that the IPv4 RID is being used in the OSPFv3 adjacent change. I didn’t set
the RIDs manually because I knew I had interfaces with IPv4 addresses already on them,
which the OSPF process would use for a RID.
Now let’s configure the NY router:
NY(config)#int g0/0
NY(config-if)#ipv6 ospf 1 area 2
%OSPFv3-4-NORTRID:OSPFv3 process 1 could not pick a router-id,please configure
manually
NY(config-if)#ipv6 router ospf 1
NY(config-rtr)#router-id 1.1.1.1
NY(config-if)#int g0/0
NY(config-if)#ipv6 ospf 1 area 2
NY(config-if)#int g0/1
NY(config-if)#ipv6 ospf 1 area 2

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NY(config-if)#int s0/0/0
NY(config-if)#ipv6 ospf 1 area 0
00:09:00: %OSPFv3-5-ADJCHG: Process 1, Nbr 192.168.1.5 on Serial0/0/0 from
LOADING to
FULL, Loading Done

Our adjacency popped up—this is great. But did you notice that I had to set the RID?
That’s because there wasn’t an IPv4 32-bit address already on an interface for the router to
use as the RID, so it was mandatory to set the RID manually!
Without even verifying our network, it appears it’s up and running. Even so, it’s always
important to verify!

Verifying OSPFv3
I’ll start as usual with the show ipv6 route ospf command:
Corp#sh ipv6 route ospf
OI 2001:DB8:3C4D:15::/64 [110/65]
via FE80::201:C9FF:FED2:5E01, Serial0/0/1
OI 2001:DB8:3C4D:16::/64 [110/65]
via FE80::201:C9FF:FED2:5E01, Serial0/0/1
O
2001:DB8:C34D:11::/64 [110/128]
via FE80::2E0:F7FF:FE13:5E01, Serial0/0/0
OI 2001:DB8:C34D:17::/64 [110/65]
via FE80::2E0:F7FF:FE13:5E01, Serial0/0/0
OI 2001:DB8:C34D:18::/64 [110/65]
via FE80::2E0:F7FF:FE13:5E01, Serial0/0/0
Corp#

Perfect. I see all six subnets. Notice the O and OI? The O is intra-area and the OI is interarea, meaning it’s a route from a different area. You can’t simply distinguish the area by looking at the routing table though. Plus, don’t forget that the routers communicate with their
neighbor via link-local addresses: via FE80::2E0:F7FF:FE13:5E01, Serial0/0/0, for example.
Let’s take a look at the show ipv6 protocols command:
Corp#sh ipv6 protocols
IPv6 Routing Protocol is "connected"
IPv6 Routing Protocol is "static
IPv6 Routing Protocol is "ospf 1"
Interfaces (Area 0)
GigabitEthernet0/0
GigabitEthernet0/1
Serial0/0/0
Serial0/0/1

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This just tells us which interfaces are part of OSPF process 1, area 0. To configure OSPFv3,
you absolutely have to know which interfaces are in use. Sho ip int brief can really help you
if you’re having a problem finding your active interfaces.
Let’s take a look at the Gigabit Ethernet OSPFv3 active interface on the Corp router:
Corp#sh ipv6 ospf int g0/0
GigabitEthernet0/0 is up, line protocol is up
Link Local Address FE80::2E0:F7FF:FE0A:3301 , Interface ID 1
Area 0, Process ID 1, Instance ID 0, Router ID 192.168.1.5
Network Type BROADCAST, Cost: 1
Transmit Delay is 1 sec, State DR, Priority 1
Designated Router (ID) 192.168.1.5, local address FE80::2E0:F7FF:FE0A:3301
No backup designated router on this network
Timer intervals configured, Hello 10, Dead 40, Wait 40, Retransmit 5
Hello due in 00:00:09
Index 1/1, flood queue length 0
Next 0x0(0)/0x0(0)
Last flood scan length is 1, maximum is 1
Last flood scan time is 0 msec, maximum is 0 msec
Neighbor Count is 0, Adjacent neighbor count is 0
Suppress hello for 0 neighbor(s)

This is basically the same information we saw earlier in the verification and troubleshooting section. Let’s take a look at the neighbor table on the Corp router via show ipv6
ospf neighbor:
Corp#sh ipv6 ospf neighbor
Neighbor ID
Pri
State
2.2.2.2
0
FULL/
192.168.1.6
0
FULL/

-

Dead Time
00:00:36
00:00:39

Interface ID
4
4

Interface
Serial0/0/1
Serial0/0/0

Okay, we can see our two neighbors, and there’s also a slight difference in this version’s
command from OSPFv2. We still see the RID on the left and that we’re also fully adjacent
with both our neighbors—the dash is there because there are no elections on serial pointto-point links. But we don’t see the neighbor’s IPv6 address listed as we did with OSPFv2’s
IPv4 addreses, which were listed in the interface ID field.
There’s one other command I want to finish with—the show ipv6 ospf command:
Corp#sh ipv6 ospf
Routing Process "ospfv3 1" with ID 192.168.1.5
SPF schedule delay 5 secs, Hold time between two SPFs 10 secs
Minimum LSA interval 5 secs. Minimum LSA arrival 1 secs
LSA group pacing timer 240 secs
Interface flood pacing timer 33 msecs
Retransmission pacing timer 66 msecs

Exam Essentials

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Number of external LSA 0. Checksum Sum 0x000000
Number of areas in this router is 1. 1 normal 0 stub 0 nssa
Reference bandwidth unit is 100 mbps
Area BACKBONE(0)
Number of interfaces in this area is 4
SPF algorithm executed 10 times
Number of LSA 10. Checksum Sum 0x05aebb
Number of DCbitless LSA 0
Number of indication LSA 0
Number of DoNotAge LSA 0
Flood list length 0

This shows the process ID and RID, our reference bandwidth for this interface, and how
many interfaces we have in each area, which in our example is only area 0.
Holy output! Now that’s what I call a fun chapter. The best thing you can do to get a
solid grasp of OSPF and OSPv3 multi-area networks is to gather up some routers and spend
some quality time with them, practicing everything we’ve covered!

Summary
In this chapter, you learned about the scalability constraints of a single-area OSPF network, and you were introduced to the concept of multi-area OSPF as a solution to these
scalability limitations.
You’re now able to identify the different categories of routers used in multi-area configurations, including the backbone router, internal router, area border router, and autonomous
system boundary router.
I detailed the function of different OSPF Link-State Advertisements (LSAs) and you discovered how these LSAs can be minimized through the effective implementation of specific
OSPF area types. I discussed the Hello protocols and the different neighbor states experienced when an adjacency is taking place.
Verification and troubleshooting are very large parts of the objectives, and I covered
everything you need to know in order to verify and troubleshoot OSPFv2 and meet those
requirements.
Finally, we ended the chapter with the easiest part: configuring and verifying OSPFv3.

Exam Essentials
Know the scalability issues multi-area OSPF addresses. The primary problems in single-area
OSPF networks are the large size of the topology and routing tables, as well as, the excessive
computation of the SPF algorithm due to the large number of link-state updates that occur in
this single area.

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Know the different types of OSPF routers. Backbone routers have at least one interface
in area 0. Area border routers (ABRs) belong to two or more OSPF areas simultaneously.
Internal routers have all of their interfaces within the same area. Autonomous system
boundary routers (ASBRs) have at least one interface connected to an external network.
Know the different types of LSA packets. There are seven different types of LSA packets that Cisco uses, but here are the ones you need to remember: Type 1 LSAs (router link
advertisements), Type 2 LSAs (network link advertisements), Type 3 and 4 LSAs (summary
LSAs), and Type 5 LSAs (AS external link advertisements). Know how each functions.
Be able to monitor multi-area OSPF. There are a number of commands that provide
information useful in a multi-area OSPF environment: show ip route ospf, show ip ospf
neighbor, show ip ospf, and show ip ospf database. It’s important to understand what
each provides.
Be able to troubleshoot OSPF networks. It’s important that you can work your way
through the troubleshooting scenario that I presented in this chapter. Be able to look for
neighbor adjacencies, and if they are not there, look for ACLs set on the routing protocol,
passive interfaces, and wrong network statements.
Understand how to configure OSPFv3. OSPFv3 uses the same basic mechanisms that
OSPFv2 uses, but OSPFv3 is more easily configured by placing the configuring OSPFv3
on a per-interface basis with the ipv6 ospf process-ID area area.

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883

Written Lab 6
The answers to this lab can be found in Appendix A, “Answers to Written Labs.”
1. What type of LSAs are sent by an ASBR?
2. What state would a router adjacency be in after the INIT state has finished?
3. What LSA types are sent by ABR toward the area external to the one in which they

were generated?
4. When would you see an adjacency show this: FULL/-?
5. True/False: OSPFv3 is configured per area, per interface.
6. Which OSPF state uses DBD packets and LSRs?
7. Which LSA type is referred to as a router link advertisement (RLA)?
8. What is the command to configure OSPFv3 on an interface with process ID 1 into area 0?
9. What must match exactly between two routers to form an adjacency when using OSPFv3?
10. How can you see all the routing protocols configured and running on your router from

user mode?

Hands-on Labs
In this section, you will use the following network and add OSPF and OSPFv3 routing.

192.168.1.1
s0/0

10.1.1.0/24
g0/0 RouterA

10.2.2.0/24
Area 1
s0/0 RouterB g0/0
192.168.1.2
Area 1

Area 0

The first lab requires you to configure two routers with OSPF and then verify the configuration. In the second, you will be asked to enable OSPFv3 routing on the same network.
Note that the labs in this chapter were written to be used with real equipment—real cheap
equipment, that is. As with Chapter 5 on EIGRP, I wrote these labs with the cheapest, oldest
routers I had lying around so you can see that you don’t need expensive gear to get through
some of the hardest labs in this book. However, you can use the free LammleSim IOS version
simulator or Cisco’s Packet Tracer to run through these labs.

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The labs in this chapter are as follows:
Lab 6.1: Configuring and Verifying Multi-Area OSPF
Lab 6.2: Configuring and Verifying OSPFv3

Hands-on Lab 6.1: Configuring and Verifying OSPF
Multi-Area
In this lab, you’ll configure and verify multi-area OSPF:
1. Implement OSPFv2 on RouterA based on the information in the diagram.
RouterA#conf t
RouterA(config)#router ospf 10
RouterA(config-router)#network 10.0.0.0 0.255.255.255 area 0
RouterA(config-router)#network 192.168.1.0 0.0.0.255 area 0

2. Implement OSPF on RouterB based on the diagram.
RouterB#conf t
RouterB(config)#router ospf 1
RouterB(config-router)#network 192.168.1.2 0.0.0.0 area 0
RouterB(config-router)#network 10.2.2.0 0.0.0.255 area 1

3. Display all the LSAs received on RouterA.
RouterA#sh ip ospf database

OSPF Router with ID (192.168.1.1) (Process ID 10)

Router Link States (Area 0)

Link ID
10.1.1.2
192.168.1.1
192.168.1.2

ADV Router
10.1.1.2
192.168.1.1
192.168.1.2

Age
380
13
10

Net Link States (Area 0)

Seq#
0x80000035
0x8000000A
0x80000002

Checksum
0x0012AB
0x00729F
0x0090F9

Link count
1
3
2

Hands-on Labs

Link ID
10.1.1.2

ADV Router
10.1.1.2

Age
381

885

Seq#
Checksum
0x80000001 0x003371

Summary Net Link States (Area 0)

Link ID
10.2.2.0
RouterA#

ADV Router
192.168.1.2

Age
8

Seq#
Checksum
0x80000001 0x00C3FD

4. Display the routing table for RouterA.
RouterA#sh ip route
Codes: C - connected, S - static, R - RIP, M - mobile, B - BGP
D - EIGRP, EX - EIGRP external, O - OSPF, IA - OSPF inter area
N1 - OSPF NSSA external type 1, N2 - OSPF NSSA external type 2
E1 - OSPF external type 1, E2 - OSPF external type 2
i - IS-IS, su - IS-IS summary, L1 - IS-IS level-1, L2 - IS-IS level-2
ia -IS-IS inter area,* - candidate default,U - per-user static route
o - ODR, P - periodic downloaded static route

Gateway of last resort is not set

10.0.0.0/24 is subnetted, 2 subnets
O IA
10.2.2.0 [110/101] via 192.168.1.2, 00:00:29, Serial0/0
C
10.1.1.0 is directly connected, FastEthernet0/0
192.168.1.0/30 is subnetted, 1 subnets
C
192.168.1.0 is directly connected, Serial0/0
RouterA#

5. Display the neighbor table for RouterA.
RouterA#sh ip ospf neighbor

Neighbor ID
192.168.1.2
10.1.1.2
RouterA#

Pri
0
1

State
FULL/ FULL/DR

Dead Time
00:00:35
00:00:34

Address
192.168.1.2
10.1.1.2

Interface
Serial0/0
FastEthernet0/0

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6. Use the show ip ospf command on RouterB to see that it is an ABR.
RouterB#sh ip ospf
Routing Process "ospf 1" with ID 192.168.1.2
Start time: 1w4d, Time elapsed: 00:07:04.100
Supports only single TOS(TOS0) routes
Supports opaque LSA
Supports Link-local Signaling (LLS)
Supports area transit capability
It is an area border router
Router is not originating router-LSAs with maximum metric
Initial SPF schedule delay 5000 msecs
Minimum hold time between two consecutive SPFs 10000 msecs
Maximum wait time between two consecutive SPFs 10000 msecs
Incremental-SPF disabled
Minimum LSA interval 5 secs
Minimum LSA arrival 1000 msecs
LSA group pacing timer 240 secs
Interface flood pacing timer 33 msecs
Retransmission pacing timer 66 msecs
Number of external LSA 0. Checksum Sum 0x000000
Number of opaque AS LSA 0. Checksum Sum 0x000000
Number of DCbitless external and opaque AS LSA 0
Number of DoNotAge external and opaque AS LSA 0
Number of areas in this router is 2. 2 normal 0 stub 0 nssa
Number of areas transit capable is 0
External flood list length 0
Area BACKBONE(0)
Number of interfaces in this area is 1
Area has no authentication
SPF algorithm last executed 00:06:44.492 ago
SPF algorithm executed 3 times
Area ranges are
Number of LSA 5. Checksum Sum 0x020DB1
Number of opaque link LSA 0. Checksum Sum 0x000000
Number of DCbitless LSA 0
Number of indication LSA 0
Number of DoNotAge LSA 0
Flood list length 0
Area 1
Number of interfaces in this area is 1

Hands-on Labs

887

Area has no authentication
SPF algorithm last executed 00:06:45.640 ago
SPF algorithm executed 2 times
Area ranges are
Number of LSA 3. Checksum Sum 0x00F204
Number of opaque link LSA 0. Checksum Sum 0x000000
Number of DCbitless LSA 0
Number of indication LSA 0
Number of DoNotAge LSA 0
Flood list length 0

Hands-on Lab 6.2: Configuring and Verifying OSPFv3
In this lab, you will configure and verify OSPFv3:
1. Implement OSPFv3 on RouterA. Since the routers have IPv4 addresses, we don’t need

to set the RID of the router.
RouterA#config t
RouterA(config)#int g0/0
RouterA(config-if)#ipv6 ospf 1 area 0
RouterA(config-if)#int s0/0
RouterA(config-if)#ipv6 ospf 1 area 0

That’s all there is to it! Nice.
2. Implement OSPFv3 on RouterB.
RouterB#config t
RouterB(config)#int s0/0/0
RouterB(config-if)#ipv6 ospf 1 area 0
RouterB(config-if)#int f0/0
RouterB(config-if)#ipv6 ospf 1 area 1

Again, that’s all there is to it!
3. Display the routing table for RouterA.
RouterA#sh ipv6 route ospf
IPv6 Routing Table - 11 entries
Codes: C - Connected, L - Local, S - Static, R - RIP, B - BGP
U - Per-user Static route
I1 - ISIS L1, I2 - ISIS L2, IA - ISIS interarea, IS - ISIS summary
O - OSPF intra, OI - OSPF inter, OE1 - OSPF ext 1, OE2 - OSPF ext 2

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ON1 - OSPF NSSA ext 1, ON2 - OSPF NSSA ext 2
D - EIGRP, EX - EIGRP external
OI 2001:DB8:3C4D:15::/64 [110/65]
via FE80::21A:2FFF:FEE7:4398, Serial0/0
RouterA#

Notice that the one route OSPFv3 found is an inter-area route, meaning the network is
another area.
4. Display the neighbor table for RouterA.
RouterA#sh ipv6 ospf neighbor

Neighbor ID
192.168.1.2
RouterA#

Pri
1

State
FULL/

-

Dead Time
00:00:32

Interface ID
6

5. Display the show ipv6 ospf command on RouterB.
RouterB#sh ipv6 ospf
Routing Process "ospfv3 1" with ID 192.168.1.2
It is an area border router
SPF schedule delay 5 secs, Hold time between two SPFs 10 secs
Minimum LSA interval 5 secs. Minimum LSA arrival 1 secs
LSA group pacing timer 240 secs
Interface flood pacing timer 33 msecs
Retransmission pacing timer 66 msecs
Number of external LSA 0. Checksum Sum 0x000000
Number of areas in this router is 2. 2 normal 0 stub 0 nssa
Reference bandwidth unit is 100 mbps
Area BACKBONE(0)
Number of interfaces in this area is 1
SPF algorithm executed 3 times
Number of LSA 7. Checksum Sum 0x041C1B
Number of DCbitless LSA 0
Number of indication LSA 0
Number of DoNotAge LSA 0
Flood list length 0
Area 1
Number of interfaces in this area is 1
SPF algorithm executed 2 times
Number of LSA 5. Checksum Sum 0x02C608

Interface
Serial0/0

Hands-on Labs

Number of DCbitless LSA 0
Number of indication LSA 0
Number of DoNotAge LSA 0
Flood list length 0

RouterB#

889

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Review Questions
The following questions are designed to test your understanding of this
chapter’s material. For more information on how to get additional questions, please see this book’s introduction.

The answers to these questions can be found in Appendix B, “Answers to Chapter
Review Questions.”
1. Which of the following are scalability issues with single-area OSPF networks? (Choose

all that apply.)
A. Size of the routing table
B. Size of the OSPF database
C. Maximum hop-count limitation
D. Recalculation of the OSPF database
2. Which of the following describes a router that connects to an external routing process

(e.g., EIGRP)?
A. ABR
B. ASBR
C. Type 2 LSA
D. Stub router
3. Which of the following must match in order for an adjacency to occur between routers?

(Choose three.)
A. Process ID
B. Hello and dead timers
C. Link cost
D. Area
E. IP address/subnet mask
4. Which OSPF state do two routers forming an adjacency appear as in the show ip ospf
neighbor output after adding neighbors into the table and exchanging hello information?
A. ATTEMPT
B. INIT
C. 2WAY
D. EXSTART
E. FULL

Review Questions

891

5. You need to set up a preferred link that OSPF will use to route information to a

remote network. Which command will allow you to set the interface link as preferred
over another?
A. ip ospf preferred 10
B. ip ospf priority 10
C. ospf bandwidth 10
D. ip ospf cost 10
6. When would a router’s neighbor table show the FULL/DR state?
A. After the first Hello packets are received by a neighbor
B. When all information is synchronized among adjacent neighbors
C. When the router’s neighbor table is too full of information and is discarding

neighbor information
D. After the EXSTART state
7. Which is/are true regarding OSPFv3? (Choose all that apply.)
A. You must add network statements under the OSPF process.
B. There are no network statements in OSPFv3 configurations.
C. OSPFv3 uses a 128-bit RID.
D. If you have IPv4 configured on the router, it is not mandatory that you configure

the RID.
E. If you don’t have IPv4 configured on the router, it is mandatory that you configure

the RID.
F. OSPFv3 doesn’t use LSAs like OSPFv2 does.
8. What is the default cost of a Fast Ethernet interface configured with OSPF?
A. 1
B. 10
C. 100
D. 1,000
9. Which type of LSA is generated by DRs and referred to as a network link advertise-

ment (NLA)?
A. Type 1
B. Type 2
C. Type 3
D. Type 4
E. Type 5

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10. Which type of LSA is generated by ABRs and refers to a summary link advertise-

ment (SLA)?
A. Type 1
B. Type 2
C. Type 3
D. Type 4
E. Type 5
11. Which command will show all the LSAs known by a router?
A. show ip ospf
B. show ip ospf neighbor
C. show ip ospf interface
D. show ip ospf database
12. Using the following illustration, what is the cost from R1’s routing table to reach the

network with Server 1? Each Gigabit Ethernet link has a cost of 4, and each serial link
has a cost of 15.
g0/0
R3

g0/1

R5

g0/2
R1

g0/0

Server 1

R2

HostA
R4

A. 100
B. 23
C. 64
D. 19
E. 27

g0/0

EoMPLS

Review Questions

893

13. Using the following illustration, which of the following are true? (Choose all that apply.)
g0/0
R3

g0/1

R5

g0/2
R1

g0/0

Server 1

R2

HostA
Area 2

Area 0

Area 1

R4

g0/0

EoMPLS

A. R1 is an internal router.
B. R3 would see the networks connected to the R1 router as an inter-area route.
C. R2 is an ASBR.
D. R3 and R4 would receive information from R2 about the backbone area, and the

same LSA information would be in both LSDBs.
E. R4 is an ABR.
14. Which of the following could cause two routers to not form an adjacency? (Choose all

that apply.)
A. They are configured in different areas.
B. Each router sees the directly connected link as different costs.
C. Two different Process ID’s configured.
D. ACL is configured on the routing protocol.
E. IP address/mask.
F. Passive interface is configured.
15. Which of the following IOS commands shows the state of an adjacency with directly

connected routers?
A. debug ospf events
B. show ip ospf border-routers
C. show ip ospf neighbor
D. show ip ospf database

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16. What command will show you the DR and DBR address of the area you are connected

to directly with an interface?
A. show interface s0/0/0
B. show interface fa0/0
C. show ip ospf interface s0/0/0
D. show ip ospf interface fa0/0
17. Which of the following could be causing a problem with the Corp router not forming

an adjacency with its neighbor router? (Choose all that apply.)
Corp#sh ip protocols
Routing Protocol is "ospf 1"
Outgoing update filter list for all interfaces is not set
Incoming update filter list for all interfaces is 10
Router ID 1.1.1.1
Number of areas in this router is 3. 3 normal 0 stub 0 nssa
Maximum path: 4
Routing for Networks:
10.10.0.0 0.0.255.255 area 0
172.16.10.0 0.0.0.3 area 1
172.16.10.4 0.0.0.3 area 2
Reference bandwidth unit is 100 mbps
Passive Interface(s):
Serial0/0/0
Routing Information Sources:
Gateway
Distance
Last Update
1.1.1.1
110
00:17:42
172.16.10.2
110
00:17:42
172.16.10.6
110
00:17:42
Distance: (default is 110)

A. The routers are configured with the wrong network statements.
B. They have different maximum paths configured.
C. There is a passive interface configured.
D. There is an ACL set stopping Hellos.

E. The costs of the links between the routers are configured differently.
F. They are in different areas.

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18. Which of the following is/are true? (Choose all that apply.)
A. The reference bandwidth for OSPF and OSPFv3 is 1.
B. The reference bandwidth for OSPF and OSPFv3 is 100.
C. You change the reference bandwidth from global config with the command auto-cost
reference bandwidth number.
D. You change the reference bandwidth under the OSPF router process with the
command auto-cost reference bandwidth number.
E. Only one router needs to set the reference bandwidth if it is changed from its default.
F. All routers in a single area must set the reference bandwidth if it is changed from

its default.
G. All routers in the AS must set the reference bandwidth if it is changed from its default.
19. Which of the following interfaces would have the same default cost? (Choose two.)
A. Fast Ethernet
B. Ethernet
C. Serial
D. Gigabit Ethernet
20. What is the default cost of a serial interface with OSPF?
A. 1
B. 10
C. 32
D. 64
E. 100

Chapter

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Wide Area Networks
The following ICND2 exam topics
are covered in this chapter:
11 IP Routing Technologies
■■

Configure and verify operation status of a Serial interface

11 WAN Technologies
■■

Identify different WAN Technologies
■■

Metro Ethernet

■■

VSAT

■■

Cellular 3G/4G

■■

MPLS

■■

T1/E1

■■

ISDN

■■

DSL

■■

Frame relay

■■

Cable

■■

VPN

■■

Configure and verify a basic WAN serial connection

■■

Configure and verify a PPP connection between Cisco routers

■■

Configure and verify Frame Relay on Cisco routers

■■

Implement and troubleshoot PPPoE

11 Troubleshooting
■■

Troubleshoot and resolve WAN implementation issues
■■

Serial interfaces

■■

PPP

■■

Frame Relay

The Cisco IOS supports a ton of different wide area network
(WAN) protocols that help you extend your local LANs to other
LANs at remote sites. And I don’t think I have to tell you how
essential information exchange between disparate sites is these days—it’s absolutely vital! But
even so, it wouldn’t exactly be cost effective or efficient to install your own cable and connect
all of your company’s remote locations yourself, would it? A much better way to get this done
is to just lease the existing installations that service providers already have in place.
This is exactly why I’m going to devote most of this chapter to covering the various types
of connections, technologies, and devices used in today’s WANs. We’ll also delve into how
to implement and configure High-Level Data-Link Control (HDLC), Point-to-Point Protocol
(PPP), and Frame Relay. I’ll describe Point-to-Point Protocol over Ethernet (PPPoE), cable,
digital subscriber line (DSL), MultiProtocol Label Switching (MPLS), Metro Ethernet, plus
last mile and long-range WAN technologies. I’ll also introduce you to WAN security concepts, tunneling, and virtual private network basics.
Just so you know, I’m not going to cover each and every type of Cisco WAN support
here because the focus of this book is to equip you with everything you need to successfully
meet the Cisco exam objectives. This chapter’s emphasis will be on cable, DSL, HDLC,
PPP, PPPoE, Metro Ethernet, MPLS, and Frame Relay, but I’ll wrap it up by giving you a
solid grounding in virtual private networks (VPNs) and how to create a tunnel using GRE
(Generic Routing Encapsulation).
To find up-to-the-minute updates for this chapter, please see
www.lammle.com/forum or the book’s web page at www.sybex.com.

Introduction to Wide Area Networks
Let’s begin exploring WAN basics by asking, What’s the difference between a wide area
network (WAN) and a local area network (LAN)? Clearly there’s the distance factor, but
modern wireless LANs can cover some serious turf, so there’s more to it than that. What
about bandwidth? Here again, some really big pipes can be had for a price in many places,
so that’s not it either. What’s the answer we’re looking for?
A major distinction between a WAN and a LAN is that while you generally own a LAN
infrastructure, you usually lease a WAN infrastructure from a service provider. And to be
honest, modern technologies even blur this characteristic somewhat, but it still fits neatly
into the context of Cisco’s exam objectives!

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I’ve already talked about the Data Link that you usually own when we covered Ethernet,
so I’m going to focus on the type you usually don’t own—the kind you typically lease from
a service provider.
And as usual, the first key to understanding WAN technologies is to be familiar with
the different WAN terms and connection types commonly used by service providers to join
your LAN networks together. We’ll begin covering these topics now.

Defining WAN Terms
Before you run out and order a WAN service type from a provider, you really need to
understand the following terms that service providers typically use. Take a look at these
in Figure 21.1:
F ig u re 2 1 .1

WAN terms
Local loop

CPE

Provider
toll network

CSU/DSU
Corporate
Demarc

CO

Customer premises equipment (CPE) Customer premises equipment (CPE) is equipment
that’s typically owned by the subscriber and located on the subscriber’s premises.
Demarcation point The demarcation point (demarc for short) is the precise spot where
the service provider’s responsibility ends and the CPE begins. It’s generally a device in a
telecommunications closet owned and installed by the telecommunications company (telco).
It’s your responsibility to cable (extended demarc) from this box to the CPE, which is usually a connection to a CSU/DSU, although more recently we see the provider giving us an
Ethernet connection. Nice!
Local loop The local loop connects the demarc to the closest switching office, referred to
as the central office.
Central office (CO) This point connects the customer’s network to the provider’s switching network. Make a mental note that a central office (CO) is sometimes also referred to as
a point of presence (POP).
Toll network The toll network is a trunk line inside a WAN provider’s network. This network is a collection of switches and facilities owned by the Internet service provider (ISP).
Definitely familiarize yourself with these terms, what they represent, and where they’re
located, as shown in Figure 21.1, because they’re key to understanding WAN technologies.

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WAN Connection Bandwidth
Next, I want you to know these basic but very important bandwidth terms used when referring to WAN connections:
Digital Signal 0 (DS0) This is the basic digital signaling rate of 64 Kbps, equivalent to
one channel. Europe uses the E0 and Japan uses the J0 to reference the same channel speed.
Typical to T-carrier transmission, this is the generic term used by several multiplexed digital
carrier systems and is also the smallest-capacity digital circuit. 1 DS0 = 1 voice/data line.
T1 Also referred to as a DS1, a T1 comprises 24 DS0 circuits bundled together for a total
bandwidth of 1.544 Mbps.
E1 This is the European equivalent of a T1 and comprises 30 DS0 circuits bundled together
for a bandwidth of 2.048 Mbps.
T3 Referred to as a DS3, a T3 comprises 28 DS1s bundled together, or 672 DS0s, for a
bandwidth of 44.736 Mbps.
OC-3 Optical Carrier (OC) 3 uses fiber and is made up of three DS3s bundled together.
It’s made up of 2,016 DS0s and avails a total bandwidth of 155.52 Mbps.
OC-12 Optical Carrier 12 is made up of four OC-3s bundled together and contains
8,064 DS0s for a total bandwidth of 622.08 Mbps.
OC-48 Optical Carrier 48 is made up of four OC-12s bundled together and contains
32,256 DS0s for a total bandwidth of 2488.32 Mbps.

WAN Connection Types
You’re probably aware that a WAN can use a number of different connection types available
on the market today. Figure 21.2 shows the different WAN connection types that can be
used to connect your LANs (made up of data terminal equipment, or DTE) together over the
data communication equipment (DCE) network.
Let me explain the different WAN connection types in detail now:
Dedicated (leased lines) These are usually referred to as a point-to-point or dedicated
connections. A leased line is a pre-established WAN communications path that goes from
the CPE through the DCE switch, then over to the CPE of the remote site. The CPE enables
DTE networks to communicate at any time with no cumbersome setup procedures to muddle through before transmitting data. When you’ve got plenty of cash, this is definitely the
way to go because it uses synchronous serial lines up to 45 Mbps. HDLC and PPP encapsulations are frequently used on leased lines, and I’ll go over these with you soon.
Circuit switching When you hear the term circuit switching, think phone call. The big
advantage is cost; most plain old telephone service (POTS) and ISDN dial-up connections
are not flat rate, which is their advantage over dedicated lines. No data can transfer before
an end-to-end connection is established. Circuit switching uses dial-up modems or ISDN and

Introduction to Wide Area Networks

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is used for low-bandwidth data transfers. Okay, I know what you’re thinking: “Modems?
Did he say modems? Aren’t those found only in museums now?” After all, with all the wireless technologies available, who would use a modem these days? Well, some people do have
ISDN; it’s still viable and there are a few who still use a modem now and then. And circuit
switching can be used in some of the newer WAN technologies as well.
F ig u re 2 1 . 2

WAN connection types

Dedicated

Synchronous serial

Asynchronous serial, ISDN

Circuit-switched

Telephone
company

Synchronous serial
Packet-switched

Service
provider

Packet switching This is a WAN switching method that allows you to share bandwidth with other companies to save money, just like a super old party line, where homes
shared the same phone number and line to save money. Packet switching can be thought
of as a network that’s designed to look like a leased line yet it charges you more, like
circuit switching does. As usual, you get what you pay for, and there’s definitely a serious downside to this technology. If you need to transfer data constantly, well, just forget
about this option and get a leased line instead! Packet switching will only really work
for you if your data transfers are bursty, not continuous; think of a highway, where you
can only go as fast as the traffic—packet switching is the same thing. Frame Relay and
X.25 are packet-switching technologies with speeds that can range from 56 Kbps up to
T3 (45 Mbps).
MultiProtocol Label Switching (MPLS) uses a combination of both circuit
switching and packet switching, but it’s not within the scope of topics
this book covers. Still, because I would highly recommend checking
into MPLS after you pass your Cisco exam exam, I’ll talk about it briefly
in a minute.

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WAN Support
Cisco supports many layer 2 WAN encapsulations on its serial interfaces, including HDLC,
PPP, and Frame Relay, which map to the Cisco exam objectives. You can view them via the
encapsulation ? command from any serial interface, but understand that the output you’ll
get can vary based upon the specific IOS version you’re running:
Corp#config t
Corp(config)#int s0/0/0
Corp(config-if)#encapsulation ?
atm-dxi
ATM-DXI encapsulation
frame-relay Frame Relay networks
hdlc
Serial HDLC synchronous
lapb
LAPB (X.25 Level 2)
ppp
Point-to-Point protocol
smds
Switched Megabit Data Service (SMDS)
x25
X.25

I also want to point out that if I had other types of interfaces on my router, I would
have a different set of encapsulation options. And never forget that you can’t configure an
Ethernet encapsulation on a serial interface or vice versa!
Next, I’m going to define the most prominently known WAN protocols used in the latest
Cisco exam objectives: Frame Relay, ISDN, HDLC, PPP, PPPoE, cable, DSL, MPLS, ATM,
3G/4G, VSAT, and Metro Ethernet. Just so you know, the only WAN protocols you’ll usually
find configured on a serial interface are HDLC, PPP, and Frame Relay, but who said you’re
stuck with using only serial interfaces for wide area connections? Actually, we’re beginning
to see fewer and fewer serial connections because they’re not as scalable or cost effective as a
Fast Ethernet connection to your ISP.
Frame Relay A packet-switched technology that made its debut in the early 1990s,
Frame Relay is a high-performance Data Link and Physical layer specification. It’s pretty
much a successor to X.25, except that much of the technology in X.25 used to compensate for physical errors like noisy lines has been eliminated. An upside to Frame Relay is
that it can be more cost effective than point-to-point links, plus it typically runs at speeds
of 64 Kbps up to 45 Mbps (T3). Another Frame Relay benefit is that it provides features
for dynamic bandwidth allocation and congestion control.
ISDN Integrated Services Digital Network (ISDN) is a set of digital services that transmit
voice and data over existing phone lines. ISDN offers a cost-effective solution for remote
users who need a higher-speed connection than analog POTS dial-up links can give them,
and it’s also a good choice to use as a backup link for other types of links, such as Frame
Relay or T1 connections.
HDLC High-Level Data-Link Control (HDLC) was derived from Synchronous Data Link
Control (SDLC), which was created by IBM as a Data Link connection protocol. HDLC works

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at the Data Link layer and creates very little overhead compared to Link Access Procedure,
Balanced (LAPB).
Generic HDLC wasn’t intended to encapsulate multiple Network layer protocols across the
same link—the HDLC header doesn’t contain any identification about the type of protocol
being carried inside the HDLC encapsulation. Because of this, each vendor that uses HDLC
has its own way of identifying the Network layer protocol, meaning each vendor’s HDLC is
proprietary with regard to its specific equipment.
PPP Point-to-Point Protocol (PPP) is a pretty famous, industry-standard protocol. Because
all multiprotocol versions of HDLC are proprietary, PPP can be used to create point-to-point
links between different vendors’ equipment. It uses a Network Control Protocol field in the
Data Link header to identify the Network layer protocol being carried and allows authentication and multilink connections to be run over asynchronous and synchronous links.
PPPoE Point-to-Point Protocol over Ethernet encapsulates PPP frames in Ethernet frames
and is usually used in conjunction with xDSL services. It gives you a lot of the familiar PPP
features like authentication, encryption, and compression, but there’s a downside—it has
a lower maximum transmission unit (MTU) than standard Ethernet does. If your firewall
isn’t solidly configured, this little factor can really give you some grief!
Still somewhat popular in the United States, PPPoE’s main feature is that it adds a direct
connection to Ethernet interfaces while also providing DSL support. It’s often used by many
hosts on a shared Ethernet interface for opening PPP sessions to various destinations via at
least one bridging modem.
Cable In a modern hybrid fiber-coaxial (HFC) network, typically 500 to 2,000 active data
subscribers are connected to a certain cable network segment, all sharing the upstream and
downstream bandwidth. HFC is a telecommunications industry term for a network that
incorporates both optical fiber and coaxial cables to create a broadband network. The actual
bandwidth for Internet service over a cable TV (CATV) line can be up to about 27 Mbps on
the download path to the subscriber, with about 2.5 Mbps of bandwidth on the upload path.
Typically users get an access speed from 256 Kbps to 6 Mbps. This data rate varies greatly
throughout the United States and can be much, much higher today.
DSL Digital subscriber line is a technology used by traditional telephone companies to
deliver advanced services such as high-speed data and sometimes video over twisted-pair
copper telephone wires. It typically has lower data-carrying capacity than HFC networks,
and data speeds can be limited in range by line lengths and quality. Digital subscriber
line is not a complete end-to-end solution but rather a Physical layer transmission technology like dial-up, cable, or wireless. DSL connections are deployed in the last mile of a
local telephone network—the local loop. The connection is set up between a pair of DSL
modems on either end of a copper wire located between the customer premises equipment (CPE) and the Digital Subscriber Line Access Multiplexer (DSLAM). A DSLAM is
the device located at the provider’s central office (CO) and concentrates connections from
multiple DSL subscribers.

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MPLS MultiProtocol Label Switching (MPLS) is a data-carrying mechanism that emulates
some properties of a circuit-switched network over a packet-switched network. MPLS is a
switching mechanism that imposes labels (numbers) to packets and then uses them to forward
packets. The labels are assigned on the edge of the MPLS network, and forwarding inside
the MPLS network is carried out solely based on the labels. The labels usually correspond to
a path to layer 3 destination addresses, which is on par with IP destination-based routing.
MPLS was designed to support the forwarding of protocols other than TCP/IP. Because of
this, label switching within the network is achieved the same way irrespective of the layer 3
protocol. In larger networks, the result of MPLS labeling is that only the edge routers perform a routing lookup. All the core routers forward packets based on the labels, which makes
forwarding the packets through the service provider network faster. This is a big reason most
companies have replaced their Frame Relay networks with MPLS service today. Last, you
can use Ethernet with MPLS to connect a WAN, and this is called Ethernet over MPLS,
or EoMPLS.
ATM Asynchronous Transfer Mode (ATM) was created for time-sensitive traffic, providing simultaneous transmission of voice, video, and data. ATM uses cells that are a fixed
53-bytes long instead of packets. It also can use isochronous clocking (external clocking) to
help the data move faster. Typically, if you’re running Frame Relay today, you will be running Frame Relay over ATM.
Cellular 3G/4G Having a wireless hot spot in your pocket is pretty normal these days. If
you have a pretty current cellular phone, then you can probably can gain access through
your phone to the Internet. You can even get a 3G/4G card for an ISR router that’s useful
for a small remote office that’s in the coverage area.
VSAT Very Small Aperture Terminal (VSAT) can be used if you have many locations
geographically spread out in a large area. VSAT uses a two-way satellite ground station
with dishes available through many companies like Dish Network or Hughes and connects to satellites in geosynchronous orbit. A good example of where VSATs are a useful,
cost-effective solution would be companies that use satellite communications to VSATs,
like gasoline stations that have hundreds or thousands of locations spread out over the
entire country. How could you connect them otherwise? Using leased lines would be cost
prohibitive and dial-ups would be way too slow and hard to manage. Instead, the signal
from the satellite connects to many remote locations at once, which is much more cost
effective and efficient!
Metro Ethernet Metropolitan-area Ethernet is a metropolitan area network (MAN)
that’s based on Ethernet standards and can connect a customer to a larger network and
the Internet. If available, businesses can use Metro Ethernet to connect their own offices
together, which is another very cost-effective connection option. MPLS-based Metro Ethernet
networks use MPLS in the ISP by providing an Ethernet or fiber cable to the customer as a
connection. From the customer, it leaves the Ethernet cable, jumps onto MPLS, and then
Ethernet again on the remote side. This is a smart and thrifty solution that’s very popular if
you can get it in your area.

Cable and DSL

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Cable and DSL
Okay, before we get into talking about the principal serial encapsulation connections used
on Cisco routers, like HDLC, PPP, and Frame Relay, I’m going to discuss cable modems
and DSL, including ADSL and PPPoE, as solutions for connections to wide area networks.
I think this approach will really help you understand the practical differences between DSL
and cable modem networking.
DSL and cable Internet services actually do have a lot in common, but they still have
some basic, essential differences that are important for you to understand:
Speed Most would say that cable is faster than DSL Internet, but cable doesn’t always win
the race in real-world use.
Security DSL and cable are based on different network security models, and until recently,
cable has been the reputed loser in this contest. But now, it’s pretty much a toss-up, and both
offer adequate security that meets the needs of most users. But when I say adequate, I mean
that there are still some very real security issues relating to both alternatives, no matter what
your ISP says!
Popularity Cable Internet is definitely “best in show” in the United States, but DSL is
beginning to catch up.
Customer satisfaction Here, the reverse is true—in the United States, DSL is top dog. But
still, do you know anyone who’s really totally satisfied with their ISP?
Figure 21.3 shows how a connection can terminate from modems to either a PC directly
or to a router. Typically, your router would run DHCP on that interface as well as PPPoE.
Both DSL and cable high-speed Internet services are available to millions of residential and
business consumers worldwide, but in some areas, only one and sometimes even none of
these services are available.
F ig u re 2 1 . 3

Broadband access using cable or DSL

Underlying
network is
transparent
to the user.

Cable
Cable

L

or DS

Ethernet

or DSL

Always-on Voice, Video, and Data Services

Surprisingly, some of the differences between DSL and cable modem have nothing to do
with the actual technologies—it comes down to the individual ISP. All other things being
equal issues like cost, reliability, and quality of customer support for both installation and
maintenance issues vary significantly from one provider to the next.

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Cable
Cable is a great cost-effective connection for a small office or home office that’s commonly
referred to as SOHO—yes, there really is an acronym for everything! And even in larger
organizations, cable or even DSL can be great to have as a backup link.
Here are a few cable network terms:
Headend This is where all cable signals are received, processed, and formatted. The signals are then transmitted over the distribution network from the headend.
Distribution network These are relatively small service areas that usually range in size
from 100 to 2,000 customers. They’re typically made up of a mixed, fiber-coaxial, or HFC
architecture, with optical fiber substituting for the distribution network’s trunk portion.
The fiber forms both the connection from the headend and an optical node that changes
light to radio frequency (RF) signals that are then distributed through a coaxial cable
throughout the specific area being serviced.
Data Over Cable Service Interface Specification (DOCSIS)
devices have to measure up to this standard.

All cable modems and like

Figure 21.4 shows where you would find the various types of networks and how most of
the terms I just listed would be used in a network diagram.
F ig u re 2 1 . 4

Cable network and terms

Coaxial cable serving area
HFC

Headend

Fiber

Node

DOCSIS standard

Let me explain the tangle here: ISPs often use a fiber-optic network that extends from
the cable operator’s master headend, sometimes even to regional headends, and proceeds
out to a neighborhood’s hub site before finally arriving at a fiber-optic node, which serves
anywhere from 25 to 2,000 or more homes. Not exactly an elegant process, but don’t get me
wrong, all types of links have their own, specific problems—I’m not just picking on cable!
As if that wasn’t enough, here’s another issue: if you have cable, open your PC’s command
prompt and type ipconfig and then check out your subnet mask. It’s probably a /20 or /21
Class B address. Oh my! You already know that means there are either 4,094 or 2,046 hosts
per cable network connection, right? This level of population density makes Manhattan look
rural and empty!
When we say “cable,” we’re really referring to the act of using coax (coaxial) cable for
transmission. And CATV, or community antenna television, is now used as a means to
offer cost-effective broadcasting to subscribers. So cable can provide voice and data, plus
analog and digital video, all without devouring your whole paycheck.

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Your average cable connection gives you a maximum download speed of 20 Mbps or more.
And remember—you have to share that bandwidth with all those other subscribers. As if that
weren’t enough, there are other things like overloaded web servers and plain old Net congestion that factor in as well. But your email-checking neighbors really aren’t making that much
of a difference. So who or what is? Well, if you’re an online gamer, you would likely notice a
bit more lag during peak periods, which can be a matter of virtual life and death! And if somebody in your neighborhood is uploading a large amount of data like, say, an entire collection
of Star Wars movies, well, that could definitely max out the entire connection, bringing everyone’s browser to a crawl.
Cable modem access may or may not be faster or easier to install than DSL, and your
mileage will vary, depending on where you live plus a variety of other factors. But it’s usually
more available and a tad less pricey, making it a winner by a nose. But no worries, if cable
access isn’t available in your neighborhood, DSL is okay—anything is better than dial-up!

Digital Subscriber Line (DSL)
Coming in second in our subscriber-based popularity contest is digital subscriber line (DSL),
a technology that uses your garden-variety copper phone wires to give you high-speed data
transmission. DSL requires a phone line, a DSL modem that’s usually included with the service, either an Ethernet card or a router that has an Ethernet connection, and someone that
can provide service wherever you happen to be located.
The acronym DSL originally meant “digital subscriber loop,” but now its meaning has
morphed to “line.” DSL group types fall into two categories based upon upstream or downstream speed connections:
Symmetrical DSL The speed for both downstream and upstream connections are equal,
or symmetrical. SDSL has a service distance of 12,000 feet at high speeds.
Asymmetrical DSL Different transmission speeds occur between two ends of a network—
downstream speed is always faster. ADSL has a service distance of 18,000 feet at high speeds.
Figure 21.5 shows an average home user with xDSL, which is a transmission technology
that moves data over copper pairs.
F ig u re 2 1 . 5 xDSL connection from home user to central office. All types of DSL
are layer 1 technologies.
Subscriber

ATM

End User
ATU-R
Ethernet

xDSL
Copper loop
Local loop

ATU-R = ASDL Transmission Unit – Remote
ATU-C = ASDL Transmission Unit – Central

CO

ATU-C

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The term xDSL covers a number of DSL variations, such as Asymmetrical DSL (ADSL),
high-bit-rate DSL (HDSL), Rate Adaptive DSL (RADSL), Synchronous DSL (SDSL), ISDN
DSL (IDSL), and very-high-data-rate DSL (VDSL).
DSL flavors that don’t use the voice frequencies band, like ADSL and VDSL, allow DSL
lines to carry both data and voice signals simultaneously. Others, like SDSL and IDSL, which
occupy the complete frequency range, can carry only data. And by the way, the data service
that the DSL connection gives you is always on.
The speed that DSL service can offer depends on how far you are from the central office
(CO)—the closer the better. In fact, you can blaze at rates up to around 6.1 Mbps if you’re
physically close enough!

ADSL
Asymmetrical DSL (ADSL) supports both voice and data at the same time, but it was created to allot more bandwidth downstream than upstream because it’s best for residential
subscribers who usually need more downstream bandwidth for activities like downloading
video, movies, music, online gaming, general surfing, and getting emails—some of which
include sizeable attachments. ADSL will give you a downstream rate from 256 Kbps to
8 Mbps, but anything going upstream is only going to reach around 1.5 Mbps max.
Plain old telephone service (POTS) provides a channel for analog voice transmission
and can transmit without a problem with ADSL over the same twisted-pair telephone line.
Actually, depending on the type of ADSL, not just two but three information channels commonly utilize the same wiring simultaneously. This is why people can use a phone line and
an ADSL connection at the same time and not affect either service.
ATM is the Data Link layer protocol typically used over the DSL layer 1 connection
from the CPE and is terminated at what’s known as the DSLAM—an ATM switch that
contains DSL interface cards, or ATU-Cs. After ADSL connections meet their end at the
DSLAM, it switches the data over an ATM network to something called an aggregation
router—a layer 3 device where the subscriber’s IP connection then expires.
You know by now how important encapsulation is, so as you’ve probably guessed, any
IP packets over an ATM and DSL connection must provide it. This happens in one of three
ways, depending on your interface type and the service provider’s switch:
PPPoE

I’ll discuss this in detail in the next section.

RFC1483 routing RFC1483 describes two different methods for carrying connectionless
network traffic over an ATM network: routed protocols and bridged protocols.
PPPoA Point-to-Point Protocol (PPP) over ATM is used to encapsulate PPP frames in ATM
AAL5 (ATM Adaptation Layer 5). It’s typically used with cable modems, DSL, and ADSL
services and offers the usual PPP features of authentication, encryption, and compression. It
actually has less overhead compared to PPPoE.

PPPoE
Used with ADSL services, PPPoE (Point-to-Point Protocol over Ethernet) encapsulates PPP
frames in Ethernet frames and uses common PPP features like authentication, encryption,

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and compression. But as I said earlier, it’s trouble if you’ve got a badly configured firewall.
This is a tunneling protocol that layers IP and other protocols that run over PPP with the
attributes of a PPP link so they can then be used to contact other Ethernet devices and initiate a point-to-point connection to transport IP packets.
Figure 21.6 displays typical usage of PPPoE over ADSL. As you can see, a PPP session
is connected from the PC of the end user to the router and the subscriber PC IP address is
assigned by the router via IPCP.
F ig u re 2 1 . 6

PPPoE with ADSL
ISP/Corp
router
Aggregation
router
OC3
ATM

CPE
(bridging)

IP

ATM

DSLAM

AAA

PPPoE is used to equip custom PPP-based software with the ability to deal with a connection that’s not using a serial line and to be at home in a packet-oriented network environment
like Ethernet. It also allows for a custom connection with login and password for Internet
connection accounting. Another factor is that the opposite side of the link’s IP address is
given to it and it’s available only for the specific period that the PPPoE connection is open.
This means that reusing IP addresses is dynamically permitted.
PPPoE has a discovery stage and a PPP session stage (see RFC 2516) that works like this:
First, a host begins a PPPoE session, during which it has to execute a discovery process so
it can choose the best server to meet the needs of the client machine’s request. After that, it
has to discover the Ethernet MAC address of the peer device and create a PPPoE session
ID. So even though PPP delimits a peer-to-peer relationship, the discovery part is innately
a client-server relationship.
Okay, before getting into serial connections, there’s one last thing I want to cover—
Cisco LRE.

Cisco Long Range Ethernet (LRE)
The Cisco Long Range Ethernet solution employs VDSL (very-high-data-rate digital subscriber line) technology to significantly expand Ethernet service capacity. And LRE can
achieve impressive speeds from 5 to 15 Mbps (full-duplex) at distances up to 5,000 feet,
traveling over existing twisted-pair wiring!

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So basically, Cisco LRE technology can give us broadband service on POTS, digital
telephone, and ISDN traffic lines, and it can also operate in modes compatible with ADSL
technologies. This flexibility is important because it makes it possible for service providers
to make LRE available in structures and/or buildings that have broadband services already
in place but need it enhanced—very cool indeed!

Cabling the Serial Wide Area Network
As you can imagine, there are a few things that you need to know before connecting your
WAN to ensure that everything goes well. For starters, you have to understand the kind
of WAN Physical layer implementation that Cisco provides and be familiar with the various types of WAN serial connectors involved.
The good news is that Cisco serial connections support almost any type of WAN service.
Your typical WAN connection is a dedicated leased line using HDLC, PPP, and Frame Relay
with speeds that can kick it up to 45 Mbps (T3).
HDLC, PPP, and Frame Relay can use the same Physical layer specifications. I’ll go over
the various types of connections and then move on to tell you all about the WAN protocols
specified in the Cisco exam objectives.

Serial Transmission
WAN serial connectors use serial transmission, something that takes place 1 bit at a time
over a single channel.
Older Cisco routers have used a proprietary 60-pin serial connector that you have to
get from Cisco or a provider of Cisco equipment. Cisco also has a new, smaller proprietary
serial connection that’s about one-tenth the size of the 60-pin basic serial cable called the
smart-serial. You have to verify that you have the right type of interface in your router
before using this cable connector.
The type of connector you have on the other end of the cable depends on your service
provider and its particular end-device requirements. There are several different types of
ends you’ll run into:
uu

EIA/TIA-232—Allowed speed up to 64 Kbps on 24-pin connector

uu

EIA/TIA-449

uu

uu

V.35—Standard used to connect to a CSU/DSU, with speeds up to 2.048 Mbps using a
34-pin rectangular connector
EIA-530

Make sure you’re clear on these things: serial links are described in frequency, or
cycles per second (hertz). The amount of data that can be carried within these frequencies
is called bandwidth. Bandwidth is the amount of data in bits per second that the serial
channel can carry.

Cabling the Serial Wide Area Network

911

Data Terminal Equipment and Data
Communication Equipment
By default, router interfaces are typically data terminal equipment (DTE), and they connect into data communication equipment (DCE) like a channel service unit/data service
unit (CSU/DSU) using a V.35 connector. CSU/DSU then plugs into a demarcation location
(demarc) and is the service provider’s last responsibility. Most of the time, the demarc is a jack
that has an RJ45 (8-pin modular) female connector located in a telecommunications closet.
Actually, you may already have heard of demarcs. If you’ve ever had the glorious experience of reporting a problem to your service provider, they’ll usually tell you everything tests
out fine up to the demarc, so the problem must be the CPE, or customer premises equipment.
In other words, it’s your problem, not theirs!
Figure 21.7 shows a typical DTE-DCE-DTE connection and the devices used in the network.
F ig u re 2 1 . 7 DTE-DCE-DTE WAN connection: Clocking is typically provided by
the DCE network to routers. In nonproduction environments, a DCE network is not
always present.
DTE
DTE

DCE
CSU/DSU

CSU/DSU

The idea behind a WAN is to be able to connect two DTE networks through a DCE network. The DCE network includes the CSU/DSU, through the provider’s wiring and switches,
all the way to the CSU/DSU at the other end. The network’s DCE device (CSU/DSU) provides
clocking to the DTE-connected interface (the router’s serial interface).
As mentioned, the DCE network provides clocking to the router; this is the CSU/DSU. If
you have a nonproduction network and you’re using a WAN crossover type of cable and do
not have a CSU/DSU, then you need to provide clocking on the DCE end of the cable by using
the clock rate command. To find out which interface needs the clock rate command, use
the show controllers int command:
Corp#sh controllers s0/0/0
Interface Serial0/0/0

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Hardware is PowerQUICC MPC860
DCE V.35, clock rate 2000000

The preceding output shows a DCE interface that has the clock rate set to 2000000,
which is the default for ISR routers. This next output shows a DTE connector, so you don’t
need enter the clock rate command on this interface:
SF#sh controllers s0/0/0
Interface Serial0/0/0
Hardware is PowerQUICC MPC860
DTE V.35 TX and RX clocks detected

Terms such as EIA/TIA-232, V.35, X.21, and HSSI (High-Speed Serial
Interface) describe the Physical layer between the DTE (router) and DCE
device (CSU/DSU).

High-Level Data-Link Control
(HDLC) Protocol
The High-Level Data-Link Control (HDLC) protocol is a popular ISO-standard, bit-oriented,
Data Link layer protocol. It specifies an encapsulation method for data on synchronous serial
data links using frame characters and checksums. HDLC is a point-to-point protocol used on
leased lines. No authentication is provided by HDLC.
In byte-oriented protocols, control information is encoded using entire bytes. On the other
hand, bit-oriented protocols use single bits to represent the control information. Some common bit-oriented protocols are SDLC and HDLC; TCP and IP are byte-oriented protocols.
HDLC is the default encapsulation used by Cisco routers over synchronous serial links.
And Cisco’s HDLC is proprietary, meaning it won’t communicate with any other vendor’s
HDLC implementation. But don’t give Cisco grief for it—everyone’s HDLC implementation is proprietary. Figure 21.8 shows the Cisco HDLC format.
The reason every vendor has a proprietary HDLC encapsulation method is that each
vendor has a different way for the HDLC protocol to encapsulate multiple Network layer
protocols. If the vendors didn’t have a way for HDLC to communicate the different layer
3 protocols, then HDLC would be able to operate in only a single layer 3 protocol environment. This proprietary header is placed in the data field of the HDLC encapsulation.
It’s pretty simple to configure a serial interface if you’re just going to connect two
Cisco routers across a T1, for example. Figure 21.9 shows a point-to-point connection
between two cities.

High-Level Data-Link Control (HDLC) Protocol

913

F ig u re 2 1 . 8 Cisco’s HDLC frame format: Each vendor’s HDLC has a proprietary
data field to support multiprotocol environments.
Cisco HDLC
Flag

Address

Control

Proprietary

Data

FCS

Flag

HDLC
Flag

Address

Control

Data

FCS

Flag

Supports only single-protocol environments

F ig u re 2 1 . 9

Configuring Cisco’s HDLC proprietary WAN encapsulation
DCE

Corp

S0/0

CSU/DSU

CSU/DSU

SF

Clocking provided by CSU/DSU to DTE device

CSU/DSU

CSU/DSU

We can easily configure the routers with a basic IP address and then enable the interface.
Assuming the link to the ISP is up, the routers will start communicating using the default
HDLC encapsulation. Let’s take a look at the Corp router configuration so you can see just
how easy this can be:
Corp(config)#int s0/0
Corp(config-if)#ip address 172.16.10.1 255.255.255.252
Corp(config-if)#no shut
Corp#sh int s0/0
Serial0/0 is up, line protocol is up
Hardware is PowerQUICC Serial
Internet address is 172.16.10.1/30
MTU 1500 bytes, BW 1544 Kbit, DLY 20000 usec,
reliability 255/255, txload 1/255, rxload 1/255
Encapsulation HDLC, loopback not set
Keepalive set (10 sec)

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Corp#sh run | begin interface Serial0/0
interface Serial0/0
ip address 172.16.10.1 255.255.255.252
!

Note that all I did was add an IP address before I then enabled the interface—pretty simple!
Now, as long as the SF router is running the default serial encapsulation, this link will come
up. Notice in the preceding output that the show interface command does show the encapsulation type of HDLC, but the output of show running-config does not. This is important—
remember that if you don’t see an encapsulation type listed under a serial interface in the active
configuration file, you know it’s running the default encapsulation of HDLC.
So let’s say you have only one Cisco router and you need to connect to a non-Cisco router
because your other Cisco router is on order or something. What would you do? You couldn’t
use the default HDLC serial encapsulation because it wouldn’t work. Instead, you would need
to go with an option like PPP, an ISO-standard way of identifying the upper-layer protocols.
Now is a great time to get into more detail about PPP as well as how to connect to routers
using the PPP encapsulation. You can check out RFC 1661 for more information on the origins
and standards of PPP.

Point-to-Point Protocol (PPP)
Point-to-Point Protocol (PPP) is a Data Link layer protocol that can be used over either
asynchronous serial (dial-up) or synchronous serial (ISDN) media. It relies on Link Control
Protocol (LCP) to build and maintain data-link connections. Network Control Protocol
(NCP) enables multiple Network layer protocols (routed protocols) to be used on a pointto-point connection.
Because HDLC is the default serial encapsulation on Cisco serial links and it works
great, why in the world would you choose to use PPP? Well, the basic purpose of PPP is to
transport layer 3 packets across a Data Link layer point-to-point link, and it’s nonproprietary. So unless you have all Cisco routers, you need PPP on your serial interfaces because
the HDLC encapsulation is Cisco proprietary, remember? Plus, since PPP can encapsulate
several layer 3 routed protocols and provide authentication, dynamic addressing, and callback, PPP could actually be the best encapsulation solution for you over HDLC anyway.
Figure 21.10 shows the PPP protocol stack compared to the OSI reference model.
PPP contains four main components:
EIA/TIA-232-C, V.24, V.35, and ISDN A Physical layer international standard for serial
communication.
HDLC

A method for encapsulating datagrams over serial links.

LCP A method of establishing, configuring, maintaining, and terminating the point-topoint connection. It also provides features such as authentication. I’ll give you a complete
list of these features in the next section.

Point-to-Point Protocol (PPP)

F ig u re 2 1 .1 0

915

Point-to-Point Protocol stack
OSI layer

Upper-layer protocols
(such as IP and IPv6)

3

Network Control Protocol (NCP)
(specific to each Network layer protocol)
Link Control Protocol (LCP)

2
High-Level Data Link Control (HDLC)

1

Physical layer
(such as EIA/TIA-232, V.24, V.35, ISDN)

NCP A method of establishing and configuring different Network layer protocols for
transport across the PPP link. NCP is designed to allow the simultaneous use of multiple
Network layer protocols. Two examples of protocols here are Internet Protocol Control
Protocol (IPCP) and Cisco Discovery Protocol Control Protocol (CDPCP).
Burn it into your mind that the PPP protocol stack is specified at the Physical and Data
Link layers only. NCP is used to allow communication of multiple Network layer protocols
by identifying and encapsulating the protocols across a PPP data link.
Remember that if you have a Cisco router and a non-Cisco router connected
with a serial connection, you must configure PPP or another encapsulation
method like Frame Relay because the HDLC default just won’t work!

Next, we’ll cover the options for LCP and PPP session establishment.

Link Control Protocol (LCP) Configuration Options
Link Control Protocol (LCP) offers different PPP encapsulation options, including the
following:
Authentication This option tells the calling side of the link to send information that can
identify the user. The two methods for this task are PAP and CHAP.
Compression This is used to increase the throughput of PPP connections by compressing the
data or payload prior to transmission. PPP decompresses the data frame on the receiving end.
Error detection
free data link.

PPP uses Quality and Magic Number options to ensure a reliable, loop-

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Multilink Starting with IOS version 11.1, multilink is supported on PPP links with Cisco
routers. This option makes several separate physical paths appear to be one logical path at
layer 3. For example, two T1s running multilink PPP would show up as a single 3 Mbps
path to a layer 3 routing protocol.
PPP callback On a dial-up connection, PPP can be configured to call back after successful
authentication. PPP callback can be a very good thing because it allows us to keep track of
usage based upon access charges for accounting records and a bunch of other reasons. With
callback enabled, a calling router (client) will contact a remote router (server) and authenticate.
Predictably, both routers have to be configured for the callback feature for this to work. Once
authentication is completed, the remote router will terminate the connection and then reinitiate a connection to the calling router from the remote router.

PPP Session Establishment
When PPP connections are started, the links go through three phases of session establishment, as shown in Figure 21.11:
F ig u re 2 1 .11

PPP session establishment

PPP

PPP Session Establishment
1. Link establishment phase
2. Authentication phase (optional)
3. Network layer protocol phase

Link-establishment phase LCP packets are sent by each PPP device to configure and test
the link. These packets contain a field called Configuration Option that allows each device
to see the size of the data, the compression, and authentication. If no Configuration Option
field is present, then the default configurations will be used.
Authentication phase If required, either CHAP or PAP can be used to authenticate a link.
Authentication takes place before Network layer protocol information is read, and it’s also
possible that link-quality determination will occur simultaneously.
Network layer protocol phase PPP uses the Network Control Protocol (NCP) to allow
multiple Network layer protocols to be encapsulated and sent over a PPP data link. Each
Network layer protocol (e.g., IP, IPv6, which are routed protocols) establishes a service
with NCP.

Point-to-Point Protocol (PPP)

917

PPP Authentication Methods
There are two methods of authentication that can be used with PPP links:
Password Authentication Protocol (PAP) The Password Authentication Protocol (PAP)
is the less secure of the two methods. Passwords are sent in clear text and PAP is performed
only upon the initial link establishment. When the PPP link is first established, the remote
node sends the username and password back to the originating target router until authentication is acknowledged. Not exactly Fort Knox!
Challenge Handshake Authentication Protocol (CHAP) The Challenge Handshake
Authentication Protocol (CHAP) is used at the initial startup of a link and at periodic
checkups on the link to ensure that the router is still communicating with the same host.
After PPP finishes its initial link-establishment phase, the local router sends a challenge
request to the remote device. The remote device sends a value calculated using a one-way
hash function called MD5. The local router checks this hash value to make sure it matches.
If the values don’t match, the link is immediately terminated.
CHAP authenticates at the beginning of the session and periodically
throughout the session.

Configuring PPP on Cisco Routers
Configuring PPP encapsulation on an interface is really pretty straightforward. To configure
it from the CLI, use these simple router commands:
Router#config t
Router(config)#int s0
Router(config-if)#encapsulation ppp
Router(config-if)#^Z
Router#

Of course, PPP encapsulation has to be enabled on both interfaces connected to a serial
line in order to work and there are several additional configuration options available to you
via the ppp ? command.

Configuring PPP Authentication
After you configure your serial interface to support PPP encapsulation, you can then configure
authentication using PPP between routers. But first, you must set the hostname of the router if

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it hasn’t been set already. After that, you set the username and password for the remote router
that will be connecting to your router, like this:
Router#config t
Router(config)#hostname RouterA
RouterA(config)#username RouterB password cisco

When using the username command, remember that the username is the hostname of
the remote router that’s connecting to your router. And it’s case sensitive too. Also, the
password on both routers must be the same. It’s a plain-text password that you can see
with a show run command, and you can encrypt the password by using the command
service password-encryption. You must have a username and password configured for
each remote system you plan to connect to. The remote routers must also be similarly
configured with usernames and passwords.
Now, after you’ve set the hostname, usernames, and passwords, choose either CHAP or
PAP as the authentication method:
RouterA#config t
RouterA(config)#int s0
RouterA(config-if)#ppp authentication chap pap
RouterA(config-if)#^Z
RouterA#

If both methods are configured on the same line as I’ve demonstrated here, then only the
first method will be used during link negotiation. The second acts as a backup just in case
the first method fails.

Verifying and Troubleshooting Serial Links
Okay—now that PPP encapsulation is enabled, you need to verify that it’s up and running.
First, let’s take a look at a figure of a sample nonproduction network serial link. Figure 21.12
shows two routers connected with a point-to-point serial connection, with the DCE side on
the Pod1R1 router.
F ig u re 2 1 .1 2

PPP authentication example

Pod1R1
hostname Pod1R1
username Pod1R2 password cisco
interface serial 0
ip address 10.0.1.1 255.255.255.0
encapsulation ppp
clock rate 64000
bandwidth 512
ppp authentication chap

Pod1R2
hostname Pod1R2
username Pod1R1 password cisco
interface serial 0
ip address 10.0.1.2 255.255.255.0
encapsulation ppp
bandwidth 512
ppp authentication chap

Point-to-Point Protocol (PPP)

919

You can start verifying the configuration with the show interface command like this:
Pod1R1#sh int s0/0
Serial0/0 is up, line protocol is up
Hardware is PowerQUICC Serial
Internet address is 10.0.1.1/24
MTU 1500 bytes, BW 1544 Kbit, DLY 20000 usec,
reliability 239/255, txload 1/255, rxload 1/255
Encapsulation PPP
loopback not set
Keepalive set (10 sec)
LCP Open
Open: IPCP, CDPCP
[output cut]

The first line of output is important because it tells us that serial 0/0 is up/up. Notice
that the interface encapsulation is PPP and that LCP is open. This means that it has negotiated the session establishment and all is well. The last line tells us that NCP is listening for
the protocols IP and CDP, shown with the NCP headers IPCP and CDPCP.
But what would you see if everything isn’t so perfect? I’m going to type in the configuration shown in Figure 21.13 to find out.
F ig u re 2 1 .1 3

Failed PPP authentication

Pod1R1
hostname Pod1R1
username Pod1R2 password Cisco
interface serial 0
ip address 10.0.1.1 255.255.255.0
clock rate 64000
bandwidth 512
encapsulation ppp
ppp authentication chap

Pod1R2
hostname Pod1R2
username Pod1R1 password cisco
interface serial 0
ip address 10.0.1.2 255.255.255.0
bandwidth 512
encapsulation ppp
ppp authentication chap

Okay—what’s wrong here? Take a look at the usernames and passwords. Do you see the
problem now? That’s right, the C is capitalized on the Pod1R2 username command found in
the configuration of router Pod1R1. This is wrong because the usernames and passwords are
case sensitive. Now let’s take a look at the show interface command and see what happens:
Pod1R1#sh int s0/0
Serial0/0 is up, line protocol is down
Hardware is PowerQUICC Serial
Internet address is 10.0.1.1/24
MTU 1500 bytes, BW 1544 Kbit, DLY 20000 usec,

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reliability 243/255, txload 1/255, rxload 1/255
Encapsulation PPP, loopback not set
Keepalive set (10 sec)
LCP Closed
Closed: IPCP, CDPCP

First, notice that the first line of output shows us that Serial0/0 is up and line
protocol is down. This is because there are no keepalives coming from the remote
router. The next thing I want you to notice is that the LCP and NCP are closed because
the authentication failed.

Debugging PPP Authentication
To display the CHAP authentication process as it occurs between two routers in the network,
just use the command debug ppp authentication.
If your PPP encapsulation and authentication are set up correctly on both routers and
your usernames and passwords are all good, then the debug ppp authentication command
will display an output that looks like the following output, which is called the three-way
handshake:
d16h: Se0/0 PPP: Using default call direction
1d16h: Se0/0 PPP: Treating connection as a dedicated line
1d16h: Se0/0 CHAP: O CHALLENGE id 219 len 27 from "Pod1R1"
1d16h: Se0/0 CHAP: I CHALLENGE id 208 len 27 from "Pod1R2"
1d16h: Se0/0 CHAP: O RESPONSE id 208 len 27 from "Pod1R1"
1d16h: Se0/0 CHAP: I RESPONSE id 219 len 27 from "Pod1R2"
1d16h: Se0/0 CHAP: O SUCCESS id 219 len 4
1d16h: Se0/0 CHAP: I SUCCESS id 208 len 4

But if you have the password wrong as they were previously in the PPP authentication
failure example back in Figure 21.13, the output would look something like this:
1d16h:
1d16h:
1d16h:
1d16h:
1d16h:
1d16h:
1d16h:
1d16h:

Se0/0 PPP: Using default call direction
Se0/0 PPP: Treating connection as a dedicated line
%SYS-5-CONFIG_I: Configured from console by console
Se0/0 CHAP: O CHALLENGE id 220 len 27 from "Pod1R1"
Se0/0 CHAP: I CHALLENGE id 209 len 27 from "Pod1R2"
Se0/0 CHAP: O RESPONSE id 209 len 27 from "Pod1R1"
Se0/0 CHAP: I RESPONSE id 220 len 27 from "Pod1R2"
Se0/0 CHAP: O FAILURE id 220 len 25 msg is "MD/DES compare failed"

PPP with CHAP authentication is a three-way authentication, and if the username and
passwords aren’t configured exactly the way they should be, then the authentication will
fail and the link will go down.

Point-to-Point Protocol (PPP)

921

Mismatched WAN Encapsulations
If you have a point-to-point link but the encapsulations aren’t the same, the link will never
come up. Figure 21.14 shows one link with PPP and one with HDLC.
F ig u re 2 1 .1 4

Mismatched WAN encapsulations

Pod1R1
hostname Pod1R1
username Pod1R2 password cisco
interface serial 0
ip address 10.0.1.1 255.255.255.0
clock rate 64000
bandwidth 512
encapsulation ppp

Pod1R2
hostname Pod1R2
username Pod1R1 password cisco
interface serial 0
ip address 10.0.1.2 255.255.255.0
bandwidth 512
encapsulation hdlc

Look at router Pod1R1 in this output:
Pod1R1#sh int s0/0
Serial0/0 is up, line protocol is down
Hardware is PowerQUICC Serial
Internet address is 10.0.1.1/24
MTU 1500 bytes, BW 1544 Kbit, DLY 20000 usec,
reliability 254/255, txload 1/255, rxload 1/255
Encapsulation PPP, loopback not set
Keepalive set (10 sec)
LCP REQsent
Closed: IPCP, CDPCP

The serial interface is up/down and LCP is sending requests but will never receive any
responses because router Pod1R2 is using the HDLC encapsulation. To fix this problem,
you would have to go to router Pod1R2 and configure the PPP encapsulation on the serial
interface. One more thing: Even though the usernames are configured incorrectly, it doesn’t
matter because the command ppp authentication chap isn’t used under the serial interface configuration. This means that the username command isn’t relevant in this example.
You can set a Cisco serial interface back to the default of HDLC with the no
encapsulation command like this:
Router(config)#int s0/0
Router(config-if)#no encapsulation
*Feb 7 16:00:18.678:%LINEPROTO-5-UPDOWN: Line protocol on Interface Serial0/0,
changed state to up

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Notice the link came up because it now matches the encapsulation on the other end of
the link!
Always remember that you just can’t have PPP on one side and HDLC on
the other—they don’t get along!

Mismatched IP Addresses
A tricky problem to spot is if you have HDLC or PPP configured on your serial interface
but your IP addresses are wrong. Things seem to be just fine because the interfaces will
show that they are up. Take a look at Figure 21.15 and see if you can see what I mean—the
two routers are connected with different subnets—router Pod1R1 with 10.0.1.1/24 and
router Pod1R2 with 10.2.1.2/24.
F ig u re 2 1 .1 5

Mismatched IP addresses

Pod1R1
hostname Pod1R1
username Pod1R2 password cisco
interface serial 0
ip address 10.0.1.1 255.255.255.0
clock rate 64000
bandwidth 512
encapsulation ppp
ppp authentication chap

Pod1R2
hostname Pod1R2
username Pod1R1 password cisco
interface serial 0
ip address 10.2.1.2 255.255.255.0
bandwidth 512
encapsulation ppp
ppp authentication chap

This will never work. Let’s take a look at the output:
Pod1R1#sh int s0/0
Serial0/0 is up, line protocol is up
Hardware is PowerQUICC Serial
Internet address is 10.0.1.1/24
MTU 1500 bytes, BW 1544 Kbit, DLY 20000 usec,
reliability 255/255, txload 1/255, rxload 1/255
Encapsulation PPP, loopback not set
Keepalive set (10 sec)
LCP Open
Open: IPCP, CDPCP

See that? The IP addresses between the routers are wrong but the link appears to be working just fine. This is because PPP, like HDLC and Frame Relay, is a layer 2 WAN encapsulation, so it doesn’t care about IP addresses at all. So yes, the link is up, but you can’t use IP

Frame Relay

923

across this link since it’s misconfigured, or can you? Well, yes and no. If you try to ping you’ll
see that this actually works! This is a feature of PPP, but not HDLC or Frame Relay. But just
because you can ping to an IP address that’s not in the same subnet doesn’t mean your network traffic and routing protocols will work. So be careful with this issue, especially when
troubleshooting PPP links!
Take a look at the routing table of Pod1R1 and see if you can find the mismatched
IP address problem:
[output cut]
10.0.0.0/8 is variably subnetted, 2 subnets, 2 masks
C
10.2.1.2/32 is directly connected, Serial0/0
C
10.0.1.0/24 is directly connected, Serial0/0

Interesting! We can see our serial interface S0/0 address of 10.0.1.0/24, but what is
that other address on interface S0/0— 10.2.1.2/32? That’s our remote router’s interface IP
address! PPP determines and places the neighbor’s IP address in the routing table as a connected interface, which then allows you to ping it even though it’s actually configured on a
separate IP subnet.
For the Cisco objectives, you need to be able to troubleshoot PPP from the
routing table as I just described.

To find and fix this problem, you can also use the show running-config, show
interfaces, or show ip interfaces brief commands on each router, or you can use
the show cdp neighbors detail command:
Pod1R1#sh cdp neighbors detail
------------------------Device ID: Pod1R2
Entry address(es):
IP address: 10.2.1.2

Since the layer 1 Physical and layer 2 Data Link is up/up, you can view and verify the
directly connected neighbor’s IP address and then solve your problem.

Frame Relay
Frame Relay was one of the most popular WAN services deployed over the past two decades,
and there’s a good reason for this—cost. And it’s a rare network design or designer that has
the privilege to ignore that all-important cost factor!
By default, Frame Relay is classified as a nonbroadcast multi-access (NBMA) network,
meaning it doesn’t send any broadcasts such as RIP updates across the network.

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In addition, Frame Relay is considerably more complex than the simple leased-line networks
you learned about when we covered the HDLC and PPP protocols. The leased-line networks
are easy to conceptualize, but not so much when it comes to Frame Relay. But with complexity
comes versatility, which is why it’s often represented as a “cloud” in networking graphics. I’ll
get to that more in a minute—for right now, I’m going to introduce Frame Relay in concept
and explain how it differs from simpler leased-line technologies.
I’m going to begin your introduction to this technology by giving you a solid reference of
all the new terms you’ll need to really grasp the basics of Frame Relay. After that, I’ll guide
you through some simple Frame Relay implementations.

Introduction to Frame Relay Technology
As a Cisco exam, you’ll be expected to understand the basics of the Frame Relay technology
and also to be able to configure it in simple scenarios. First, understand that Frame Relay
is a packet-switched technology. From everything you’ve learned so far, just telling you this
should make you immediately realize several things about it:
uu

uu

uu

You won’t be using the encapsulation hdlc or encapsulation ppp command to
configure it.
Frame Relay doesn’t work like a point-to-point leased line even though it can be made
to look and act like one.
Frame Relay is usually less expensive than leased lines are, but there are some sacrifices
required to net that savings.

So why do we use Frame Relay? Figure 21.16 will help you form a snapshot of what a
network looked like before Frame Relay as a first step to answering this question.
F ig u re 2 1 .1 6

Before Frame Relay

Dedicated/leased lines
to each location
$$$

Now check out Figure 21.17. You can see that there’s now only one connection between
the Corporate router and the Frame Relay switch. That right there saves some major cash!
Let’s say you needed to add seven remote sites to be accessed from the corporate office
but you only have one free serial port on your router—it’s Frame Relay to the rescue! Of

Frame Relay

925

course, this also means that you now have a single point of failure, which is not so good.
But Frame Relay was typically used to save money, not to make a network more resilient.
Coming up, I’m going to cover the Frame Relay technology information you need to
effectively meet the Cisco objectives.
F ig u re 2 1 .17

After Frame Relay

Frame Relay

Statistically multiplexing
multiple logical circuits over a
single physical connection

Committed Information Rate (CIR)
Frame Relay provides a packet-switched network to lots of different customers at the same
time, which is good because it spreads out the cost of the switches among many customers.
But remember, Frame Relay is based on the assumption that those dependent on it will never
need to transmit data constantly or simultaneously.
Frame Relay works by providing a portion of dedicated bandwidth to each user, and it
also allows the user to exceed their guaranteed bandwidth if resources on the telco network
happen to be available. So basically, Frame Relay providers allow customers to buy a lower
amount of bandwidth than what they really use. There are two separate bandwidth specifications with Frame Relay:
Access rate The maximum speed at which the Frame Relay interface can transmit.
CIR The maximum bandwidth of data guaranteed to be delivered. It’s the average amount
that the service provider will allow you to transmit.
If these two values are equal, the Frame Relay connection will operate pretty much as a
leased line would. But these values can also be set differently. To clarify this, suppose I’ve
bought a T1 access rate, giving me 1.544 Mbps and a CIR of 256 Kbps. With this option,
the first 256 Kbps of traffic I send is guaranteed to be delivered. Anything beyond that is
called a “burst”—a transmission that exceeds my guaranteed 256 Kbps rate, which can be
any amount up to my contracted T1 access rate. But what would happen if I were to send
a combined committed burst that exceeds the MBR, or maximum burst rate? Most likely,
my excess traffic will be dropped, but whether or not it’s to be toast really depends on the
subscription level of my particular service provider.

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Of course, in a perfect world, this always works beautifully. But remember that little word
guaranteed—as in guaranteed rate of 256 Kbps, to be exact? This means that any burst of
data you send that exceeds your guaranteed 256 Kbps rate will be delivered on something
called a “best effort” basis of delivery. Or maybe it won’t—if your telco’s equipment doesn’t
have the capacity to deliver it at the time you transmitted, then your frames will be discarded
and the DTE will be notified. Timing is everything—you can scream data out at six times
your guaranteed rate of 256 Kbps (T1) only if your telco has the capacity available on its
equipment at the exact time you try to send. This is “oversubscription” in action!
The CIR is the rate, in bits per second, at which the Frame Relay switch
agrees to transfer data.

Frame Relay Encapsulation Types
When configuring Frame Relay on Cisco routers, you need to specify it as an encapsulation
on serial interfaces. And as I said earlier, you can’t use HDLC or PPP with Frame Relay.
When you configure Frame Relay, you must choose one of two encapsulation types—Cisco
and IETF (Internet Engineering Task Force), as shown in the following output:
RouterA(config)#int s0
RouterA(config-if)#encapsulation frame-relay ?
ietf Use RFC1490 encapsulation


Unless you manually type in ietf, the default encapsulation option is Cisco, and predictably, it’s what you want to go with when connecting two Cisco devices. You’d opt for the
IETF-type encapsulation if you needed to connect a Cisco device to a non-Cisco device with
Frame Relay. Whichever you choose, make sure the Frame Relay encapsulation is the same
on both ends.

Virtual Circuits
Frame Relay operates using virtual circuits as opposed to the physical circuits that leased
lines use. These virtual circuits are what link together the thousands of devices connected
to the provider’s “cloud.” Frame Relay provides a virtual circuit between your two DTE
devices, which makes them appear to be connected via an actual circuit. In reality, they’re
dumping their frames into a large, shared infrastructure. You never see the complexity of
what’s actually happening inside the cloud because you only have a virtual circuit.
And on top of all that, there are two types of virtual circuits—permanent and switched.
Permanent virtual circuits (PVCs) are by far the most common type in use today. What
“permanent” means here is that the telco creates the mappings inside its gear, and as long
as you pay the bill, they’ll remain in place.
Switched virtual circuits (SVCs) are more like a phone call. The virtual circuit is established when data needs to be transmitted. The virtual circuit is dismantled when the data
transfer is complete.

Frame Relay

927

Data Link Connection Identifiers (DLCIs)
Frame Relay PVCs are identified to DTE end devices by Data Link Connection Identifiers
(DLCIs). A Frame Relay service provider typically assigns DLCI values, which are used on
Frame Relay interfaces to distinguish between different virtual circuits. Because many virtual
circuits can be terminated on one multipoint Frame Relay interface, many DLCIs are often
affiliated with it.
To clarify this, let’s say you have a central HQ with three branch offices. If you were to
connect each branch office to HQ using a T1, you would need three serial interfaces on your
router at HQ, one for each T1. Simple, right? But suppose you use Frame Relay PVCs instead.
You could have a T1 at each branch connected to a service provider and only a single T1 at
HQ. There would be three PVCs on the single T1 at HQ, one going to each branch. And even
though there’s only a single interface and a single CSU/DSU, the three PVCs function as three
separate circuits. Remember what I said about saving money? How much for two additional
T1 interfaces and a pair of CSU/DSUs? Answer: A lot! So, why not just go ahead and ask for
a percentage of the savings in your bonus?
Okay, before we go on, I want to define Inverse ARP (IARP) and discuss how it’s used
with DLCIs in a Frame Relay network. Yes, it is somewhat similar to ARP in the fact that it
maps a DLCI to an IP address—kind of like ARP does with MAC addresses to IP addresses.
And even though you can’t configure IARP, you can disable it. It runs on a Frame Relay
router and maps the DLCI to an IP address for Frame Relay so it knows how to get to the
IP address at the other end of the PVC. You can see IP-to-DLCI mappings with the show
frame-relay map command.
But if you have a non-Cisco router living in your network and it doesn’t support IARP, then
you’re stuck with having to statically provide IP-to-DLCI mappings with the frame-relay map
command—something I’ll demonstrate in a bit.
Inverse ARP (IARP) is used to map a known DLCI to an IP address.

Let’s talk about DLCIs a bit more. They’re locally significant—global significance requires
the entire network to use the Local Management Interface (LMI) extensions that offer global
significance. This is why you’ll mostly find global DLCIs only in private networks.
But the DLCI doesn’t have to be globally significant for it to be functional in getting a
frame across the network. Let me explain: when RouterA wants to send a frame to RouterB,
it looks up the IARP or manual mapping of the DLCI to the IP address it’s trying to get to.
Equipped with the DLCI, it then sends the frame out with the DLCI value it found in the
DLCI field of the FR header. The provider’s ingress switch gets this frame and does a lookup
on the DLCI/physical-port combination it observes. Associated with that combination, it
finds a new “locally significant” (meaning, between itself and the next-hop switch) DLCI to
use in the header, and in the same entry in its table, it finds an outgoing physical port. This
happens repeatedly all the way to RouterB. So basically, you could actually say that the DLCI
for RouterA uses the entire virtual circuit to RouterB, even though each DLCI between every
pair of devices could be completely different. The big point here is that RouterA is unaware of
these differences. That’s what makes the DLCI locally significant. So make a mental note that
DLCIs really are used by the telco to “find” the other end of your PVC.

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For a picture of why DLCIs are considered locally significant, take a look at Figure 21.18.
In the figure, DLCI 100 is considered locally significant to RouterA and identifies the circuit
to RouterB between RouterA and its ingress Frame Relay switch. DLCI 200 would identify
this same circuit to RouterA between RouterB and its ingress Frame Relay switch.
F ig u re 2 1 .1 8
to RouterB.

RouterA

DLCIs are local to your router. RouterA uses DLCI 100 to send data

DLCI 100

To get to RouterB use DLCI 100.

DLCI 200

RouterB

To get to RouterA use DLCI 200.

DLCI numbers that are used to identify a PVC are typically assigned by the provider and
start at 16.
You configure a DLCI number to be applied to a subinterface like this:
RouterA(config-if)#frame-relay interface-dlci ?
<16-1007> Define a DLCI as part of the current subinterface
RouterA(config-if)#frame-relay interface-dlci 16

DLCIs identify the logical circuit between the local router and a Frame
Relay switch.

Local Management Interface (LMI)
Local Management Interface (LMI) is a signaling standard used between your router and
the first Frame Relay switch it’s connected to. It allows for passing information about the
operation and status of the virtual circuit between the provider’s network and the DTE
(your router). It communicates information about the following:
Keepalives

These verify that data is flowing.

Multicasting This is an optional extension of the LMI specification that permits the efficient distribution of routing information and ARP requests over a Frame Relay network.
Multicasting uses the reserved DLCIs from 1019 through 1022.
Global addressing This provides global significance to DLCIs, allowing the Frame
Relay cloud to work exactly like a LAN. This has never been run in a production network to this day.
Status of virtual circuits This provides DLCI status. The status inquiries and messages are
used as keepalives when there is no regular LMI traffic to send.

Frame Relay

929

But remember, LMI is not communication between your routers; it’s communication
between your router and the nearest Frame Relay switch. So it’s entirely possible that the
router on one end of a PVC is actively receiving LMI while the router on the other end of
the PVC is not. And of course, PVCs won’t work with one end down, which clarifies the
local nature of LMI communications.
There are three different types of LMI message formats: Cisco, ANSI, and Q.933A. The
different kinds in use depend on both the type and configuration of the telco’s switching
gear, so it’s imperative that you configure your router for the correct format, which should
be provided by the telco.
Beginning with IOS version 11.2, the LMI type is autosensed. This enables
the interface to determine the LMI type supported by the switch. If you’re
not going to use the autosense feature, you’ll need to check with your
Frame Relay provider to find out which type to use instead.

On Cisco equipment, the default type is, surprise, Cisco, but you still might have to change
to ANSI or Q.933A, depending on what your service provider tells you. The three different
LMI types are shown in the following router output:
RouterA(config-if)#frame-relay lmi-type ?
cisco
ansi
q933a

As seen in the output, all three standard LMI signaling formats are supported. Here’s a
description of each one:
Cisco LMI defined by the Gang of Four (default). The Local Management Interface (LMI)
was developed in 1990 by Cisco Systems, StrataCom, Northern Telecom, and Digital
Equipment Corporation and became known as the Gang-of-Four LMI, or Cisco LMI.
ANSI

Annex D included with ANSI standard T1.617.

ITU-T (Q.933A) Annex A included in the ITU-T standard, defined by using the q933a
command keyword.
Routers receive LMI information from the service provider’s Frame Relay switch on a
frame-relay encapsulated interface and update the virtual circuit status to one of three different states:
Active state

Everything is up, and routers can exchange information.

Inactive state The router’s interface is up and working with a connection to the switching
office, but the remote router isn’t up.
Deleted state No LMI information is being received on the interface from the switch, which
could be due to a mapping problem or a line failure.

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Frame Relay Congestion Control
Remember back to our talk about CIR? From that, it should be obvious that the lower your
CIR is set, the greater the risk that your data will be lost. This can be easily avoided if you
have just one key piece of information—the most optimal time to transmit that huge burst!
This begs the question: Is there any way for us to find out when our telco’s shared infrastructure is free and clear and when it’s crammed and jammed, just as we check the freeway before
we leave work? And if so, how do we find out? Well, that’s exactly what I’m going to talk
about next—how the Frame Relay switch notifies the DTE of congestion problems!
Here are the three congestion bits and their meanings, as shown in the show framerelay map output:
R1#sh frame map
[output cut]
input pkts 14055
out bytes 6216155
in BECN pkts 0
in DE pkts 0
out bcast pkts 32795

output pkts 32795
dropped pkts 0
out FECN pkts 0
out DE pkts 0
out bcast bytes 6216155

in bytes 1096228
in FECN pkts 0
out BECN pkts 0

Discard Eligibility (DE) As you know, when you transmit a burst of packets beyond the
CIR of a given PVC, any packets exceeding the CIR could very well be discarded if the provider’s network is congested at the time. Because of this, the excessive bits are marked with
a Discard Eligibility (DE) bit in the Frame Relay header. And if the provider’s network
happens to be congested, the Frame Relay switch will discard the packets with the first DE
bit set. So if your bandwidth is configured with a CIR of zero, the DE will always be on.
Forward Explicit Congestion Notification (FECN) When the Frame Relay network
recognizes congestion in the cloud, the switch will set the Forward Explicit Congestion
Notification (FECN) bit to 1 in a Frame Relay packet header. This will indicate to the
destination DTE that the path the frame just traversed is congested.
Backward Explicit Congestion Notification (BECN) When the switch detects congestion in
the Frame Relay network, it’ll set the Backward Explicit Congestion Notification (BECN)
bit in a Frame Relay frame that’s destined for the source router. This notifies the originating
router that congestion is ahead. But Cisco routers won’t take action on this congestion information unless you tell them to!
If your in FECN count is incrementing, the local PVC is congested. If your
in BECN count is increasing, then the remote PVC is congested.

Troubleshooting Using Frame Relay Congestion Control
Now let’s say all your users are whining about the fact that their Frame Relay connection
to the corporate site is super slow. Because you strongly suspect that the link is overloaded,

Frame Relay

931

you verify the Frame Relay congestion control information with the show frame-relay pvc
command and get this output:
RouterA#sh frame-relay pvc

PVC Statistics for interface Serial0/0 (Frame Relay DTE)
Active
Inactive
Deleted
Static
Local
1
0
0
0
Switched
0
0
0
0
Unused
0
0
0
0

DLCI = 100, DLCI USAGE = LOCAL, PVC STATUS = ACTIVE, INTERFACE = Serial0/0
input pkts 1300
output pkts 1270
in bytes 21212000
out bytes 21802000
dropped pkts 4
in pkts dropped 147
out pkts dropped 0
out bytes dropped 0
in FECN pkts 147
in BECN pkts 192
out FECN pkts 147
out BECN pkts 259
in DE pkts 0
out DE pkts 214
out bcast pkts 0
out bcast bytes 0
pvc create time 00:00:06, last time pvc status changed 00:00:06
Pod1R1#

What you want to look for in this output is the in BECN pkts 192 output because this is
what’s telling the local router that traffic sent to the corporate site is experiencing congestion.
BECN means that the path that a frame took to get back to you is congested.

Frame Relay Implementation and Monitoring
As I’ve said, there are a ton of Frame Relay commands and configuration options, but I’m
going to zero in on the ones you really need to know when studying for the Cisco exam
exam objectives. I’m going to start with one of the simplest configuration options—two
routers with a single PVC between them. Next, I’ll show you a more complex configuration using subinterfaces and demonstrate some of the monitoring commands available to
verify the configuration.

Single Interface
Let’s get started by looking at a simple example where we just want to connect two routers
with a single PVC. Here’s how that configuration would look:
RouterA#config t
RouterA(config)#int s0/0
RouterA(config-if)#encapsulation frame-relay
RouterA(config-if)#ip address 172.16.20.1 255.255.255.0
RouterA(config-if)#frame-relay lmi-type ansi

Visit ccna
.gg/ch21/a
for a
companion
MicroNugget
from CBT
Nuggets.

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RouterA(config-if)#frame-relay interface-dlci 101
RouterA(config-if)#^Z
RouterA#

The first step is to specify the encapsulation as Frame Relay. Notice that since I didn’t
specify a particular encapsulation type—either Cisco or IETF—the Cisco default type was
used. If the other router were non-Cisco, I would’ve specified IETF. Next, I assigned an IP
address to the interface and then specified the LMI type of ANSI based on information provided by the telecommunications provider. Again, the default is Cisco. Finally, I added the
DLCI of 101, which indicates the PVC we want to use and has been given to me by my ISP,
assuming there’s only one PVC on this physical interface.
That’s all there is to it—if both sides are configured correctly, and the switch is working,
the circuit will come up.
Check out Hands-on Lab 7.3 for a complete example of this type of configuration, including instructions on creating your own Frame Relay
switch from a router.

Subinterfaces
As I mentioned earlier, you can have multiple virtual circuits on a single serial interface and
yet treat each as a separate interface. We can make this happen by creating subinterfaces.
Think of a subinterface as a logical interface that’s defined by the IOS software. Several subinterfaces will share a single hardware interface, yet for configuration purposes, they operate
as if they were separate physical interfaces. This is known as multiplexing.
To configure a router in a Frame Relay network so it will avoid split horizon issues that
will not permit certain routing updates, just configure a separate subinterface for each PVC
with a unique DLCI and subnet assigned to the subinterface.
You define subinterfaces using a command like int s0/0.subinterface number. First,
you have to set the encapsulation on the physical serial interface, and then you can define the
subinterfaces—generally one subinterface per PVC. Here’s an example, using Figure 21.19:
F ig u re 2 1 .1 9

Configuring subinterfaces

F
To S
Corp

use

To N
Y

DLCI 200

02

I1
DLC

SF

Frame Relay
use

DLC

I 10

3

DLCI 400
NY

Frame Relay

933

Corp(config)#int s0/0
Corp(config-if)#no shut
Corp(config-if)#encapsulation frame-relay
Corp(config-if)#int s0/0.?
<0-4294967295> Serial interface number
Corp(config-if)#int s0/0.102 ?
multipoint
Treat as a multipoint link
point-to-point Treat as a point-to-point link
Corp(config-if)#int s0/0.102 point-to-point
Corp(config-subif)#ip address 10.1.12.1 255.255.255.0
Corp(config-subif)#frame-relay interface-dlci 102
Corp(config-subif)#int s0/0.103
Corp(config-subif)#ip address 10.1.13.1 255.255.255.0
Corp(config-subif)#frame-relay interface-dlci 103

Make sure you don’t have an IP address under the physical interface if you
have configured subinterfaces!

You can define a legion of subinterfaces on any given physical interface, but keep in mind
that there are only about a thousand available DLCIs. In the preceding example, I chose to
use subinterface 102 and 103 because they represent the DLCI number assigned to that PVC
by the carrier. There are two types of subinterfaces:
Point-to-point Used when a single virtual circuit connects one router to another. Each
point-to-point subinterface requires its own subnet.
A point-to-point subinterface maps a single IP subnet per DLCI and addresses
and resolves NBMA split horizon issues.

Multipoint This is when the router is the center of a star of virtual circuits that are using
a single subnet for all routers’ serial interfaces connected to the Frame Relay cloud. You’ll
usually find this implemented with the hub router in this mode with the spoke routers in
physical interface (always point-to-point) or point-to-point subinterface mode.
In the following output, notice that the subinterface number matches the DLCI number—
not a requirement, but it seriously helps you administer the interfaces:
interface Serial0/0
no ip address (notice there is no IP address on the physical interface!)
no ip directed-broadcast
encapsulation frame-relay
!
interface Serial0/0.102 point-to-point

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ip address 10.1.12.1 255.255.255.0
no ip directed-broadcast
frame-relay interface-dlci 102
!
interface Serial0/0.103 point-to-point
ip address 10.1.13.1 255.255.255.0
no ip directed-broadcast
frame-relay interface-dlci 103
!

Notice that there’s no LMI type defined. This means that the routers are either running
the Cisco default or using autodetect if you’re running Cisco IOS version 11.2 or newer. I
also want to point out that each interface maps to a single DLCI and is defined as a separate
subnet. And remember—point-to-point subinterfaces solve split horizon issues as well!

Monitoring Frame Relay
Several commands are used frequently to check the status of your interfaces and PVCs once
you have Frame Relay encapsulation set up and running. To list them, use the show frame
? command, as seen here:
Corp>sho frame
end-to-end
fragment
ip
lapf
lmi
map
pvc
qos-autosense
route
svc
traffic
vofr

?
Frame-relay end-to-end VC information
show frame relay fragmentation information
show frame relay IP statistics
show frame relay lapf status/statistics
show frame relay lmi statistics
Frame-Relay map table
show frame relay pvc statistics
show frame relay qos-autosense information
show frame relay route
show frame relay SVC stuff
Frame-Relay protocol statistics
Show frame-relay VoFR statistics

The most common parameters that you view with the show frame-relay command are
lmi, pvc, and map.

Now, let’s take a look at the most frequently used commands and the information they
provide.

The show frame-relay lmi Command
The show frame-relay lmi command will give you the LMI traffic statistics exchanged
between the local router and the Frame Relay switch. Here’s an example:
Corp#sh frame lmi

Frame Relay

935

LMI Statistics for interface Serial0/0 (Frame Relay DTE)LMI TYPE = CISCO
Invalid Unnumbered info 0
Invalid Prot Disc 0
Invalid dummy Call Ref 0
Invalid Msg Type 0
Invalid Status Message 0
Invalid Lock Shift 0
Invalid Information ID 0
Invalid Report IE Len 0
Invalid Report Request 0
Invalid Keep IE Len 0
Num Status Enq. Sent 61
Num Status msgs Rcvd 0
Num Update Status Rcvd 0
Num Status Timeouts 60

The router output from the show frame-relay lmi command shows you any LMI errors,
plus the LMI type. So, I have a question based on the output of the command. Is this FrameRelay network working? The answer is no because the router has sent 60 inquiries and has
not received even one reply from the Frame Relay switch. If you see this, you need to call the
provider because this is a Frame Relay switch configuration issue.

The show frame pvc Command
The show frame pvc command will present you with a list of all configured PVCs and
DLCI numbers. It provides the status of each PVC connection and traffic statistics too. It
will also give you the number of BECN, FECN, and DE packets sent and received on the
router per PVC.
Here is an example:
Corp#sho frame pvc

PVC Statistics for interface Serial0/0 (Frame Relay DTE)

DLCI = 102,DLCI USAGE = LOCAL,PVC STATUS =ACTIVE,
INTERFACE = Serial0/0.102
input pkts 50977876
output pkts 41822892
in bytes 3137403144
out bytes 3408047602
dropped pkts 5
in FECN pkts 0
in BECN pkts 0
out FECN pkts 0
out BECN pkts 0
in DE pkts 9393
out DE pkts 0
pvc create time 7w3d, last time pvc status changed 7w3d

DLCI = 103,DLCI USAGE =LOCAL,PVC STATUS =ACTIVE,
INTERFACE = Serial0/0.103
input pkts 30572401
output pkts 31139837
in bytes 1797291100
out bytes 3227181474
dropped pkts 5
in FECN pkts 0

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in BECN pkts 0
out FECN pkts 0
out BECN pkts 0
in DE pkts 28
out DE pkts 0
pvc create time 7w3d, last time pvc status changed 7w3d

If you want to see information about only PVC 102, you can type the command show
frame-relay pvc 102. Let’s take a closer look at the output of this one line:
DLCI = 102,DLCI USAGE = LOCAL,PVC STATUS =ACTIVE,
INTERFACE = Serial0/0.102

The PVC status field in the output of the show frame-relay pvc command reports the status of the PVC between the router and the Frame-Relay switch. The switch (DCE) reports the
status to the router (DTE) using the LMI protocol. There are three types of reported statuses:
ACTIVE The switch is correctly programmed with the DLCI and there is a successful
DTE-to-DTE circuit (router to router).
INACTIVE The router is connected to the switch (DTE to DCE), but there’s not a connection to the far-end router (DTE). This can be a router or switch configuration issue.
DELETED The router (DTE) is configured for a DLCI that the switch (DCE) does not
recognize or is not configured correctly.
The three LMI reported statuses are Cisco exam objectives! Understand
why you’d see each status.

The show interface Command
You can use the show interface command to check for LMI traffic. The show interface
command displays information about the encapsulation as well as layer 2 and layer 3 information. It also displays line, protocol, DLCI, and LMI information. Check it out:
Corp#sho int s0/0
Serial0/0 is up, line protocol is up
Hardware is HD64570
MTU 1500 bytes, BW 1544 Kbit, DLY 20000 usec, rely
255/255, load 2/255
Encapsulation FRAME-RELAY, loopback not set, keepalive
set (10 sec)
LMI enq sent 451751,LMI stat recvd 451750,LMI upd recvd
164,DTE LMI up
LMI enq recvd 0, LMI stat sent 0, LMI upd sent 0
LMI DLCI 1023 LMI type is CISCO frame relay DTE
Broadcast queue 0/64, broadcasts sent/dropped 0/0,
interface broadcasts 839294

Frame Relay

937

The LMI DLCI is used to define the type of LMI being used. If it happens to be 1023,
it’s the default LMI type for Cisco routers. If the LMI DLCI is zero, then it’s the ANSI
LMI type (Q.933A uses 0 as well). If the LMI DLCI is anything other than 0 or 1023, it’s
a 911—call your provider; they’ve got major issues!

The show frame map Command
The show frame map command displays the mappings from the Network layer to DLCI.
Here’s how that looks, using Figure 21.19:
Corp#show frame map
Serial0/0.102 (up): ip
dynamic,
Serial0/0.103 (up): ip
dynamic,

10.1.12.2 dlci 102(0x66,0x400),
broadcast,, status defined, active
10.1.13.2 dlci 103(0x67,0x410),
broadcast,, status defined, active

Notice that the Network layer addresses are marked dynamic, which means they were
resolved with the dynamic protocol Inverse ARP (IARP). After the DLCI number is listed,
you can see some numbers in parentheses. The first one is 0x66, which is the hex equivalent
for the DLCI number 102, used on serial 0/0.102. And the 0x67 is the hex for DLCI 103
used on serial 0/0.103. The second numbers, 0x400 and 0x410, are the DLCI numbers configured in the Frame Relay frame. They’re different because of the way the bits are spread
out in the frame.
Again, looking at Figure 21.19, the preceding output is telling the Corp router that to get
SF using 10.1.12.2, use DLCI 102. To get to the NY router with IP address 10.1.13.2, use
DLCI 103. The Corp router would never use a remote DLCI.
You must be able to find the DLCI number used to get to a remote site by
using the show frame-relay map command.

The debug frame lmi Command
The debug frame lmi command will show real-time output on the router consoles by default
(as with any debug command). The information this command gives you will enable you to
verify and troubleshoot the Frame Relay connection by helping you determine whether the
router and switch are exchanging the correct LMI information. Here’s an example:
Corp#debug frame-relay lmi
Serial3/1(in): Status, myseq 214
RT IE 1, length 1, type 0
KA IE 3, length 2, yourseq 214, myseq 214
PVC IE 0x7 , length 0x6 , dlci 130, status 0x2 , bw 0
Serial3/1(out): StEnq, myseq 215, yourseen 214, DTE up
datagramstart = 0x1959DF4, datagramsize = 13

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FR encap = 0xFCF10309
00 75 01 01 01 03 02 D7 D6

Serial3/1(in): Status, myseq 215
RT IE 1, length 1, type 1
KA IE 3, length 2, yourseq 215, myseq 215
Serial3/1(out): StEnq, myseq 216, yourseen 215, DTE up
datagramstart = 0x1959DF4, datagramsize = 13
FR encap = 0xFCF10309
00 75 01 01 01 03 02 D8 D7

Troubleshooting Frame Relay Networks
Visit ccna
.gg/ch21/b
for a
companion
MicroNugget
from CBT
Nuggets.

Troubleshooting Frame Relay networks isn’t any harder than troubleshooting any other
type of network as long as you know what to look for, which is what I’m going to cover
now. I’ll go over some basic problems that commonly occur in Frame Relay configuration
and how to solve them.
First on the list are serial encapsulation problems. As you learned recently, there are two
Frame Relay encapsulations: Cisco and IETF. Cisco is the default, and it means that you have
a Cisco router on each end of the Frame Relay network. Using Figure 21.20, if you don’t
have a Cisco router on the remote end of your Frame Relay network, then you need to run
the IETF encapsulation as shown here:
RouterA(config)#int s0
RouterA(config-if)#encapsulation frame-relay ?
ietf Use RFC1490 encapsulation

RouterA(config-if)#encapsulation frame-relay ietf

Once you verify that you’re using the correct encapsulation, you then need to check out
your Frame Relay mappings. For an example, take a look at Figure 21.20.
F ig u re 2 1 . 2 0

Frame Relay mappings

RouterA

DLCI 100

Frame Relay

RouterA#show running-config
interface s0/0
ip address 172.168.100.2 255.255.0.0
encapsulation frame-relay
frame-relay map ip 172.16.100.1 200 broadcast

DLCI 200

RouterB

Frame Relay

939

So why can’t RouterA talk to RouterB across the Frame Relay network in Figure 21.20?
To find that out, take a close look at the frame-relay map statement. See the problem now?
You cannot use a remote DLCI to communicate to the Frame Relay switch; you must use
your DLCI number! The mapping should have included DLCI 100 instead of DLCI 200.
Now that you know how to ensure that you have the correct Frame Relay encapsulation,
and that DLCIs are only locally significant, let’s look into some routing protocol problems
that are often associated with Frame Relay. See if you can find a problem with the two configurations in Figure 21.21.
F ig u re 2 1 . 2 1

RouterA

Frame Relay routing problems

DLCI 100

Frame Relay

RouterA#show running-config
interface s0/0
ip address 172.16.100.2 255.255.0.0
encapsulation frame-relay
frame-relay map ip 172.16.100.1 100
router rip
network 172.16.0.0

DLCI 200

RouterB

RouterB#show running-config
interface s0/0
ip address 172.16.100.1 255.255.0.0
encapsulation frame-relay
frame-relay map ip 172.16.100.2 200
router rip
network 172.16.0.0

Hmmmm, the configs look pretty good. Actually, they look great, so what’s the problem?
Well, remember that Frame Relay is a nonbroadcast multi-access (NBMA) network by default,
meaning that it doesn’t allow any broadcasts across the PVC. So, because the mapping statements do not have the broadcast argument at the end of the line, broadcasts such as RIP
updates or multicasts to neighbors such as Hello packets, won’t be sent across the PVC. The
correct line for RouterA would look like this:
frame-relay map ip 172.16.100.1 100 broadcast

But wait, do we even use RIP in our internetworks today? Maybe there are problems
with the routing protocols EIGRP and OSPF over Frame Relay as well? Let’s take a look
at Figure 21.22 and see if you can spot a problem with the OSPF configuration. After this,
we’ll move on to troubleshooting EIGRP.
Since Frame Relay NBMA networks won’t allow broadcasts or multicasts, an OSPF router
will not attempt to dynamically discover any OSPF neighbors on the Frame Relay interface.
Also, since this means that elections won’t be allowed, you’d have to statically configure OSPF
neighbors, plus the Corp router would need to be configured as a DR. Even though these are
serial links, an NBMA network behaves like Ethernet and a DR is needed to exchange routing information. Only the Corp router can act as a DR because it would have the PVCs for all
other routers. But the easiest way to fix this problem is to use the command ip ospf network
point-to-multipoint on all router Frame Relay interfaces—not just the Corp router, but all
branches too!

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F ig u re 2 1 . 2 2

Wide Area Networks

u

Frame Relay OSPF routing problems

DLCI 200

SF

To SF use DLCI 101
Frame Relay

Corp

Corp#show running-config
interface s0/0
ip address 172.16.100.2 255.255.0.0
encapsulation frame-relay
frame-relay interface-dlci 101
frame-relay map ip 172.16.100.1 101
router ospf 1
network 172.16.0.0 0.0.255.255 area 0

SF#show running-config
interface s0/0
ip address 172.16.100.1 255.255.0.0
encapsulation frame-relay
frame-relay map ip 172.16.100.2 200
router ospf 1
network 172.16.0.0 0.0.255.255 area 0

Okay, this would solve the problem if you’re running OSPF, but what if you’re running
EIGRP? In Figure 21.23 you can see three remote connection sites to the Corp router with
all routers running EIGRP. The hosts behind the Corp router can communicate to all hosts
in all remote networks, but hosts in SF, LA, and NY cannot communicate to each other.
F ig u re 2 1 . 2 3

Frame Relay EIGRP routing problems

use

DLCI 200

01

I1
DLC

F
To S
To LA use DLCI 102
Corp

To N
Y

Frame Relay
use

DLC

I 10

3

SF

DLCI 300
LA
DLCI 400
NY

EIGRP 100

Frame Relay

941

Let’s take a look at the configuration of the Corp router now:
interface Serial0/0
ip address 192.168.10.1 255.255.255.0
encapsulation frame-relay
frame-relay interface-dlci 101
frame-relay interface-dlci 102
frame-relay interface-dlci 103
!

The Frame Relay network is all on one subnet, and the configuration looks good, so why
can’t hosts on the remote networks communicate to each other? Here’s your answer: The SF
router sends an EIGRP route update to the Corp router and the Corp router updates the local
routing table with a route to SF’s network. LA and NY do the same thing and then each site’s
remote networks can communicate to the hosts behind the Corp router. However, when the
Corp router sends route updates to the SF, LA, and NY routers, the updates never included
each other’s remote network because of the split horizon rule. This rules says you cannot
advertise a network back out the same interface you received it on, which is the default configuration of all Cisco serial interfaces. This prevents the threat of network loops from occurring.
We can solve this problem with subinterfaces. Take a look at the Corp router’s new configuration with subinterfaces, which solves the split horizon issues. Here are the steps to take:
1. Remove the IP address and interface-dlci commands from under the physical interface.
2. Create a subinterface (logical interface) for each PVC.
3. Design and implement a separate subnet (address space) for each subinterface.
4. Add the command frame-relay interface-dlci dlci under each subinterface.
interface Serial0/0
no ip address (notice there is no IP address on the physical interface!)
encapsulation frame-relay
!
interface Serial0/0.101 point-to-point
ip address 192.168.10.1 255.255.255.252
frame-relay interface-dlci 101
!
interface Serial0/0.102 point-to-point
ip address 192.168.10.5 255.255.255.252
frame-relay interface-dlci 102
!
interface Serial0/0.103 point-to-point
ip address 192.168.10.9 255.255.255.252
frame-relay interface-dlci 103
!

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Notice that there is no IP address under the physical interface, that each subinterface is a
separate subnet or address space, and that I needed to add the frame-relay interface-dlci
command under each subinterface. Our split horizon issue is now resolved.

Virtual Private Networks
I’d be pretty willing to bet you’ve heard the term VPN more than once before. Maybe you
even know what one is, but just in case, a virtual private network (VPN) allows the creation
of private networks across the Internet, enabling privacy and tunneling of non-TCP/IP protocols. VPNs are used daily to give remote users and disjointed networks connectivity over a
public medium like the Internet instead of using more expensive permanent means.
No worries—VPNs aren’t really that hard to understand. A VPN fits somewhere between
a LAN and WAN, with the WAN often simulating a LAN link because your computer, on
one LAN, connects to a different, remote LAN and uses its resources remotely. The key
drawback to using VPNs is a big one—security! So the definition of connecting a LAN (or
VLAN) to a WAN may sound the same as using a VPN, but a VPN is actually much more.
Here’s the difference: A typical WAN connects two or more remote LANs together using
a router and someone else’s network, like, say, your Internet service provider (ISP). Your local
host and router see these networks as remote networks and not as local networks or local
resources. This would be a WAN in its most general definition. A VPN actually makes your
local host part of the remote network by using the WAN link that connects you to the remote
LAN. The VPN will make your host appear as though it’s actually local on the remote network. This means that we now have access to the remote LAN’s resources, and that access is
also very secure!
This may sound a lot like a VLAN definition, and really, the concept is the same:
“Take my host and make it appear local to the remote resources.” Just remember this key
distinction: For networks that are physically local, using VLANs is a good solution, but
for physically remote networks that span a WAN, opt for using VPNs instead.
For a simple VPN example, let’s use my home office in Boulder, Colorado. Here, I
have my personal host, but I want it to appear as if it’s on a LAN in my corporate office
in Dallas, Texas, so I can get to my remote servers. VPN is the solution I would opt for
to achieve my goal.
Figure 21.24 shows this example of my host using a VPN connection from Boulder to
Dallas, which allows me to access the remote network services and servers as if my host
were right there on the same VLAN as my servers.
Why is this so important? If you answered, “Because my servers in Dallas are secure, and
only the hosts on the same VLAN are allowed to connect to them and use the resources of
these servers,” you nailed it! A VPN allows me to connect to these resources by locally attaching to the VLAN through a VPN across the WAN. The other option is to open up my network
and servers to everyone on the Internet or another WAN service, in which case my security
goes “poof.” So clearly, it’s imperative I have a VPN!

Virtual Private Networks

F ig u re 2 1 . 2 4

943

Example of using a VPN
Secure VLAN at
Dallas corporate office

My host appears
local to the servers.

My host in Colorado

Secure server room

Benefits of VPNs
There are many benefits to using VPNs on your corporate and even home network. The
benefits covered in the Cisco exam objectives are as follows:
Security VPNs can provide very good security by using advanced encryption and authentication protocols, which will help protect your network from unauthorized access. IPsec
and SSL fall into this category. Secure Sockets Layer (SSL) is an encryption technology used
with web browsers, which has native SSL encryption, and is known as Web VPN. You can
also use the Cisco AnyConnect SSL VPN client installed on your PC to provide an SSL VPN
solution, as well as the Clientless Cisco SSL VPN.
Cost Savings By connecting the corporate remote offices to their closest Internet provider,
and then creating a VPN tunnel with encryption and authentication, I gain a huge savings
over opting for traditional leased point-to-point lines. This also permits higher bandwidth
links and security, all for far less money than traditional connections.
Scalability VPNs scale very well to quickly bring up new offices or have mobile users
connect securely while traveling or when connecting from home.
Compatibility with broadband technology For remote and traveling users and remote
offices, any Internet access can provide a connection to the corporate VPN. This allows
users to take advantage of the high-speed Internet access of DSL or cable modems.
VPNs are categorized based upon the role they play in a business. There are three different
categories of VPNs:
Remote access VPNs allow remote users such as telecommuters to securely access the
corporate network wherever and whenever they need to.

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Site-to-site VPNs, or intranet VPNs, allow a company to connect its remote sites to the
corporate backbone securely over a public medium like the Internet instead of requiring more expensive WAN connections like Frame Relay.
Extranet VPNs allow an organization’s suppliers, partners, and customers to be
connected to the corporate network in a limited way for business-to-business (B2B)
communications.
Now you’re interested, huh? And since VPNs are inexpensive and secure, I’m guessing
you just can’t wait to find out how to create VPNs now! There’s more than one way to bring
a VPN into being. The first approach uses IPsec to create authentication and encryption services between endpoints on an IP network. The second way is via tunneling protocols, which
allow you to establish a tunnel between endpoints on a network. And understand that the
tunnel itself is a means for data or protocols to be encapsulated inside another protocol—
pretty clean!
I’m going to go over IPsec in a minute, but first I really want to describe four of the most
common tunneling protocols in use today:
Layer 2 Forwarding (L2F) is a Cisco-proprietary tunneling protocol, and it was Cisco’s
first tunneling protocol created for virtual private dial-up networks (VPDNs). A VPDN
allows a device to use a dial-up connection to create a secure connection to a corporate
network. L2F was later replaced by L2TP, which is backward compatible with L2F.
Point-to-Point Tunneling Protocol (PPTP) was created by Microsoft and others to
allow the secure transfer of data from remote networks to the corporate network.
Layer 2 Tunneling Protocol (L2TP) was created by Cisco and Microsoft to replace
L2F and PPTP. L2TP merged the capabilities of both L2F and PPTP into one tunneling protocol.
Generic Routing Encapsulation (GRE) is another Cisco-proprietary tunneling protocol. It forms virtual point-to-point links, allowing for a variety of protocols to be
encapsulated in IP tunnels. I’ll cover GRE in more detail, including how to configure
it, at the end of this chapter.
Okay—now that you’re clear on both exactly what a VPN is and the various types of
VPNs available, it’s time to dive into IPsec.

Introduction to Cisco IOS IPsec
Simply put, IPsec is an industry-wide standard framework of protocols and algorithms that
allows for secure data transmission over an IP-based network and functions at the layer 3
Network layer of the OSI model.
Did you notice I said IP-based network? That’s really important because by itself, IPsec
can’t be used to encrypt non-IP traffic. This means that if you run into a situation where
you have to encrypt non-IP traffic, you’ll need to create a Generic Routing Encapsulation
(GRE) tunnel for it (which I explain later) and then use IPsec to encrypt that tunnel!

Virtual Private Networks

945

IPsec Transforms
An IPsec transform specifies a single security protocol with its corresponding security algorithm; without these transforms, IPsec wouldn’t be able to give us its glory. It’s important to be
familiar with these technologies, so let me take a second to define the security protocols and
briefly introduce the supporting encryption and hashing algorithms that IPsec relies upon.

Security Protocols
The two primary security protocols used by IPsec are Authentication Header (AH) and
Encapsulating Security Payload (ESP).

Authentication Header (AH)
The AH protocol provides authentication for the data and the IP header of a packet using a
one-way hash for packet authentication. It works like this: The sender generates a one-way
hash; then the receiver generates the same one-way hash. If the packet has changed in any way,
it won’t be authenticated and will be dropped. So basically, IPsec relies upon AH to guarantee
authenticity. AH checks the entire packet, but it doesn’t offer any encryption services.
This is unlike ESP, which only provides an integrity check on the data of a packet.

Encapsulating Security Payload (ESP)
It won’t tell you when or how the NASDAQ’s gonna bounce up and down like a superball,
but ESP will provide confidentiality, data origin authentication, connectionless integrity,
anti-replay service, and limited traffic-flow confidentiality by defeating traffic flow analysis—
which is almost as good! Anyway, there are five components of ESP:
Confidentiality (encryption) This allows the sending device to encrypt the packets before
transmitting in order to prevent eavesdropping. Confidentiality is provided through the
use of symmetric encryption algorithms like DES or 3DES. Confidentiality can be selected
separately from all other services, but the confidentiality selected must be the same on both
endpoints of your VPN.
Data integrity Data integrity allows the receiver to verify that the data received was not
altered in any way along the way. IPsec uses checksums as a simple check of the data.
Authentication Authentication ensures that the connection is made with the correct partner. The receiver can authenticate the source of the packet by guaranteeing and certifying
the source of the information.
Anti-replay service Anti-replay election is based upon the receiver, meaning the service
is effective only if the receiver checks the sequence number. In case you were wondering, a
replay attack is when a hacker nicks a copy of an authenticated packet and later transmits
it to the intended destination. When the duplicate, authenticated IP packet gets to the destination, it can disrupt services and generally wreak havoc. The Sequence Number field is
designed to foil this type of attack.

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Traffic flow For traffic flow confidentiality to work, you have to have at least tunnel
mode selected. It’s most effective if it’s implemented at a security gateway where tons
of traffic amasses because it’s precisely the kind of environment that can mask the true
source-destination patterns to bad guys who are trying to breach your network’s security.

Encryption
VPNs create a private network over a public network infrastructure, but to maintain
confidentiality and security, we really need to use IPsec with our VPNs. IPsec uses various types of protocols to perform encryption. The types of encryption algorithms used
today are as follows:
Symmetric encryption This encryption requires a shared secret to encrypt and decrypt.
Each computer encrypts the data before sending info across the network, with this same
key being used to both encrypt and decrypt the data. Examples of symmetric key encryption are Data Encryption Standard (DES), Triple DES (3DES), and Advanced Encryption
Standard (AES).
Asymmetric encryption Devices that use asymmetric encryption use different keys for
encryption than they do for decryption. These keys are called private and public keys.
Private keys encrypt a hash from the message to create a digital signature, which is then verified via decryption using the public key. Public keys encrypt a symmetric key for secure distribution to the receiving host, which then decrypts that symmetric key using its exclusively held
private key. It’s not possible to encrypt and decrypt using the same key. This is a variant of
public key encryption that uses a combination of both a public and private keys. An example
of an asymmetric encryption is Rivest, Shamir, and Adleman (RSA).
As you can see from the amount of information I’ve thrown at you so far, establishing a
VPN connection between two sites takes study, time, and practice. And I am just scratching
the surface here! I know it can be difficult at times, and it can take quite a bit of patience.
Cisco does have some GUI interfaces to help with this process, and they can be very helpful
for configuring VPNs with IPsec. Though highly useful and very interesting, they are just
beyond the scope of this book, so I’m not going to delve further into this topic here.
To read about the latest buzz on encryption techniques, take a look at this Cisco URL:
http://www.cisco.com/web/about/security/intelligence/nextgen_crypto.html

GRE Tunnels
Generic Routing Encapsulation (GRE) is a tunneling protocol that can encapsulate many protocols inside IP tunnels. Some examples would be routing protocols such as EIGRP and OSFP
and the routed protocol IPv6. Figure 21.25 shows the different pieces of a GRE header.
A GRE tunnel interface supports a header for each of the following:
uu

A passenger protocol or encapsulated protocols like IP or IPv6, which is the protocol
being encapsulated by GRE

GRE Tunnels

uu

GRE encapsulation protocol

uu

A Transport delivery protocol, typically IP

947

GRE tunnels have the following characteristics:
uu

GRE uses a protocol-type field in the GRE header so any layer 3 protocol can be used
through the tunnel.

uu

GRE is stateless and has no flow control.

uu

GRE offers no security.

uu

GRE creates additional overhead for tunneled packets—at least 24 bytes.
Now let’s take a look at how to configure a GRE tunnel. It’s actually pretty simple.

F ig u re 2 1 . 2 5

Generic Routing Encapsulation (GRE) tunnel structure
GRE tunnel
(Carrier Protocol)

IP VPN
site

IP Network
(Transportation Protocol)

(passenger protocol)
Transport
IP header

IP VPN
site

(passenger protocol)
GRE
header

Passenger (IP) packet

Configuring GRE Tunnels
Before you attempt to configure a GRE tunnel, you need to create an implementation plan.
Here’s a checklist for what you need to configure and implement a GRE:
uu

Use IP addressing.

uu

Create the logical tunnel interfaces.

uu

Specify that you’re using GRE tunnel mode under the tunnel interface (this is optional
since this is the default tunnel mode).

uu

Specify the tunnel source and destination IP addresses.

uu

Configure an IP address for the tunnel interface.

Let’s take a look at how to bring up a simple GRE tunnel. Figure 21.26 shows the network with two routers.
First, we need to make the logical tunnel with the interface tunnel number command.
We can use any number up to 2.14 billion.
Corp(config)#int s0/0/0
Corp(config-if)#ip address 63.1.1.1 255.255.255.252

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Corp(config)#int tunnel ?
<0-2147483647> Tunnel interface number
Corp(config)#int tunnel 0
*Jan 5 16:58:22.719:%LINEPROTO-5-UPDOWN: Line protocol on Interface Tunnel0,
changed state to down

F ig u re 2 1 . 2 6

Example of GRE configuration

192.168.10.1/24
Tunnel 0
Corp S0/0
63.1.1.1/30

GRE tunnel
Internet

192.168.10.2/24
Tunnel 0
SF
S0/0/0
63.1.1.2/30

Once we have configured our interface and created the logical tunnel, we need to configure the mode and then transport protocol.
Corp(config-if)#tunnel mode ?
aurp
AURP TunnelTalk AppleTalk encapsulation
cayman Cayman TunnelTalk AppleTalk encapsulation
dvmrp
DVMRP multicast tunnel
eon
EON compatible CLNS tunnel
gre
generic route encapsulation protocol
ipip
IP over IP encapsulation
ipsec
IPSec tunnel encapsulation
iptalk Apple IPTalk encapsulation
ipv6
Generic packet tunneling in IPv6
ipv6ip IPv6 over IP encapsulation
nos
IP over IP encapsulation (KA9Q/NOS compatible)
rbscp
RBSCP in IP tunnel
Corp(config-if)#tunnel mode gre ?
ip
over IP
ipv6
over IPv6
multipoint over IP (multipoint)

Corp(config-if)#tunnel mode gre ip

Okay, now that we’ve created the tunnel interface, the type, and the transport protocol,
we must configure our IP addresses for use inside of the tunnel. Of course, you need to use
your actual physical interface IP for the tunnel to send traffic across the Internet, but you
also need to configure the tunnel source and tunnel destination addresses.
Corp(config-if)#ip address 192.168.10.1 255.255.255.0
Corp(config-if)#tunnel source 63.1.1.1

GRE Tunnels

949

Corp(config-if)#tunnel destination 63.1.1.2
Corp#sho run interface tunnel 0
Building configuration...
Current configuration : 117 bytes
!
interface Tunnel0
ip address 192.168.10.1 255.255.255.0
tunnel source 63.1.1.1
tunnel destination 63.1.1.2
end

Now let’s configure the other end of the serial link and watch the tunnel pop up!
SF(config)#int s0/0/0
SF(config-if)#ip address 63.1.1.2 255.255.255.252
SF(config-if)#int t0
SF(config-if)#ip address 192.168.10.2 255.255.255.0
SF(config-if)#tunnel source 63.1.1.2
SF(config-if)#tun destination 63.1.1.1
*May 19 22:46:37.099: %LINEPROTO-5-UPDOWN: Line protocol on Interface Tunnel0,
changed state to up

Oops—did I forget to set my tunnel mode and transport to GRE and IP on the SF
router? No, I didn’t need to because it’s the default tunnel mode on Cisco IOS. Nice!
So, first I set the physical interface IP address (which used a global address even though
I didn’t have to), then I created the tunnel interface and set the IP address of the tunnel
interface. It’s really important that you remember to configure the tunnel interface with
the actual source and destination IP addresses to use or the tunnel won’t come up. In my
example, the 63.1.1.2 was the source and 63.1.1.1 was the destination.

Verifying GRP Tunnels
As usual I’ll start with my favorite troubleshooting command, show ip interface brief.
Corp#sh ip int brief
Interface
IP-Address
FastEthernet0/0 10.10.10.5
Serial0/0
63.1.1.1
FastEthernet0/1 unassigned
Serial0/1
unassigned
Tunnel0
192.168.10.1

OK?
YES
YES
YES
YES
YES

Method
manual
manual
unset
unset
manual

Status
Protocol
up
up
up
up
administratively down down
administratively down down
up
up

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In this output, you can see that the tunnel interface is now showing as an interface on
my router. You can see the IP address of the tunnel interface, and the Physical and Data
Link status show as up/up. So far so good, let’s take a look at the interface with the show
interfaces tunnel 0 command.
Corp#sh int tun 0
Tunnel0 is up, line protocol is up
Hardware is Tunnel
Internet address is 192.168.10.1/24
MTU 1514 bytes, BW 9 Kbit, DLY 500000 usec,
reliability 255/255, txload 1/255, rxload 1/255
Encapsulation TUNNEL, loopback not set
Keepalive not set
Tunnel source 63.1.1.1, destination 63.1.1.2
Tunnel protocol/transport GRE/IP
Key disabled, sequencing disabled
Checksumming of packets disabled
Tunnel TTL 255
Fast tunneling enabled
Tunnel transmit bandwidth 8000 (kbps)
Tunnel receive bandwidth 8000 (kbps)

The show interfaces command shows the configuration settings and the interface status
as well as the IP address, tunnel source, and destination address. The output also shows the
tunnel protocol, which is GRE/IP. Last, let’s take a look at the routing table with the show
ip route command.
Corp#sh ip route
[output cut]
192.168.10.0/24 is subnetted, 2 subnets
C
192.168.10.0/24 is directly connected, Tunnel0
L
192.168.10.1/32 is directly connected, Tunnel0
63.0.0.0/30 is subnetted, 2 subnets
C
63.1.1.0 is directly connected, Serial0/0
L
63.1.1.1/32 is directly connected, Serial0/0

The tunnel0 interface shows up as a directly connected interface, and although it’s
a logical interface, the router treats it as a physical interface, just like serial 0/0 in the
routing table.
Corp#ping 192.168.10.2

Exam Essentials

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Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 192.168.10.2, timeout is 2 seconds:
!!!!!
Success rate is 100 percent (5/5)

Did you notice that I just pinged 192.168.10.2 across the Internet?

Summary
In this chapter, you learned the difference between the following WAN services: cable, DSL,
HDLC, PPP, PPPoE, and Frame Relay. You also learned that you can use a VPN once any of
those services are up and running, as well as, create and verify a tunnel interface.
It’s so important for you to understand High-Level Data-Link Control (HDLC) and how
to verify with the show interface command that HDLC is enabled! You’ve been provided
with some really important HDLC information as well as information on how the Point-toPoint Protocol (PPP) is used if you need more features than HDLC offers or if you’re using
two different brands of routers. You now know that this is because various versions of
HDLC are proprietary and won’t work between two different vendors’ routers.
When we went through the section on PPP, I discussed the various LCP options as well
as the two types of authentication that can be used: PAP and CHAP.
And we talked about Frame Relay and the two different encapsulation methods used
with it in detail. We also discussed LMI options, Frame Relay maps, and subinterface configurations. In addition to the Frame Relay terms and features we covered, I demonstrated
Frame Relay configuration and verification in depth.
We finished up the chapter with a discussion on virtual private networks, IPsec, and
encryption, and I explained GRE and how to configure the tunnel and then verify it.

Exam Essentials
Remember the default serial encapsulation on Cisco routers. Cisco routers use a proprietary
High-Level Data-Link Control (HDLC) encapsulation on all their serial links by default.
Understand the different Frame Relay encapsulations. Cisco uses two different Frame
Relay encapsulation methods on its routers: Cisco and IETF. If you are using the Cisco
encapsulation method, you are telling your router that a Cisco router is installed on the
other side of the PVC. If you are using the IETF encapsulation, you are telling your router
that a non-Cisco router is installed on the other side of the PVC.
Remember what the CIR is in Frame Relay. The CIR is the average rate, in bits per second,
at which the Frame Relay switch agrees to transfer data.

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Remember the commands for verifying and troubleshooting Frame Relay. The show
frame-relay lmi command will give you the LMI traffic statistics regarding LMI traffic exchanged between the local router and the Frame Relay switch. The show frame pvc
command will list all configured PVCs and DLCI numbers.
Remember the PPP Data Link layer protocols. The three Data Link layer protocols are
Network Control Protocol (NCP), which defines the Network layer protocols; Link Control
Protocol (LCP), a method of establishing, configuring, maintaining, and terminating the
point-to-point connection; and High-Level Data-Link Control (HDLC), the MAC layer
protocol that encapsulates the packets.
Be able to troubleshoot a PPP link. Understand that a PPP link between two routers will
show up and a ping would even work between the router if the layer 3 addresses are wrong.
Remember the various types of serial WAN connections. The serial WAN connections
that are most widely used are HDLC, PPP, and Frame Relay.
Understand the term virtual private network. You need to understand why and how to
use a VPN between two sites and the purpose that IPsec serves with VPNs.
Understand how to configure and verify a GRE tunnel. To configure GRE, first configure
the logical tunnel with the interface tunnel number command. Configure the mode and
transport, if needed, with the tunnel mode mode protocol command, then configure the
IP addresses on the tunnel interfaces, the tunnel source and tunnel destination addresses,
and your physical interfaces with global addresses. Verify with the show interface tunnel
command as well as the ping protocol.

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Written Lab 7
The answers to this lab can be found in Appendix A, “Answers to Written Labs.”
Write the answers to the following WAN questions:
1. Write the command to see the encapsulation method on serial 0/0 of a Cisco router.
2. Write the commands to configure s0/0 to PPP encapsulation.
3. Write the commands to configure a username of todd and password of cisco that is

used on a Cisco router for PPP authentication.
4. Write the commands to enable CHAP authentication on a Cisco serial interface.

(Assume PPP is the encapsulation type.)
5. Write the commands to configure the DLCI numbers for two serial interfaces, 0/0 and

0/1. Use 16 for s0/0 and 17 for s0/1.
6. Write the commands to configure a remote office using a point-to-point subinterface.

Use DLCI 16 and IP address 172.16.60.1/24.
7. What protocol would you use if you were running xDSL and needed authentication?
8. What are the three protocols specified in PPP?
9. To provide security in your VPN tunnel, what protocol suite would you use?
10. What are the typical three different categories of VPNs?

Hands-on Labs
In this section, you will configure Cisco routers in three different WAN labs using the figure supplied in each lab. (These labs are included for use with real Cisco routers but work
perfectly with the LammleSim IOS simulator and with Cisco’s Packet Tracer program.)
Lab 7.1: Configuring PPP Encapsulation and Authentication
Lab 7.2: Configuring and Monitoring HDLC
Lab 7.3: Configuring Frame Relay and Subinterfaces
Lab 7.4: Configuring a GRE Tunnel

Hands-on Lab 7.1: Configuring PPP Encapsulation
and Authentication
By default, Cisco routers use High-Level Data-Link Control (HDLC) as a point-to-point
encapsulation method on serial links. If you are connecting to non-Cisco equipment, then
you can use the PPP encapsulation method to communicate.

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Labs 7.1 and 7.2 will have you configure the following diagram.

Fa0/0
RouterA S0/0

Fa0/0
S0/0
DCE

Fa0/0

RouterB S0/1

DCE

S0/0

RouterC

1. Type sh int s0/0 on RouterA and RouterB to see the encapsulation method.
2. Make sure each router has the hostname assigned.
RouterA#config t
RouterA(config)#hostname RouterA
RouterB#config t
RouterB(config)#hostname RouterB

3. To change the default HDLC encapsulation method to PPP on both routers, use the
encapsulation command at interface configuration. Both ends of the link must run

the same encapsulation method.
RouterA#Config t
RouterA(config)#int s0
RouterA(config-if)#encap ppp

4. Now go to RouterB and set serial 0/0 to PPP encapsulation.
RouterB#config t
RouterB(config)#int s0
RouterB(config-if)#encap ppp

5. Verify the configuration by typing sh int s0/0 on both routers.
6. Notice the IPCP and CDPCP (assuming the interface is up). This is the information

used to transmit the upper-layer (Network layer) information across the HDLC at the
MAC sublayer.

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7. Define a username and password on each router. Notice that the username is the name

of the remote router. Also, the password must be the same.
RouterA#config t
RouterA(config)#username RouterB password todd
RouterB#config t
RouterB(config)#username RouterA password todd

8. Enable CHAP or PAP authentication on each interface.
RouterA(config)#int s0
RouterA(config-if)#ppp authentication chap
RouterB(config)#int s0
RouterB(config-if)#ppp authentication chap

9. Verify the PPP configuration on each router by using these commands.
RouterB(config-if)#shut
RouterB(config-if)#debug ppp authentication
RouterB(config-if)#no shut

Hands-on Lab 7.2: Configuring and Monitoring HDLC
There really is no configuration required for HDLC (as it is the default configuration on
Cisco serial interfaces), but if you completed Lab 7.1, then the PPP encapsulation would be
set on both routers. This is why I put the PPP lab first. This lab allows you to actually configure HDLC encapsulation on a router.
For this second lab, you will use the same configuration you used for Lab 7.1.

1. Set the encapsulation for each serial interface by using the encapsulation hdlc

command.
RouterA#config t
RouterA(config)#int s0
RouterA(config-if)#encapsulation hdlc

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RouterB#config t
RouterB(config)#int s0
RouterB(config-if)#encapsulation hdlc

2. Verify the HDLC encapsulation by using the show interface s0 command on

each router.

Hands-on Lab 7.3: Configuring Frame Relay
and Subinterfaces
In this lab, you will use the following diagram to configure Frame Relay, which can easily
be created in LammleSim as well as Packet Tracer.
S0/0
Lab_A

DLCI 100

S0/0

S0/1

S0/0

DLCI 200

Lab_C

Lab_B

You will configure the Lab_B router to be a Frame Relay switch (this information was not
covered in this chapter and is not included in the exam objectives; it will be preconfigured
in LammleSim). You will then configure the Lab_A and Lab_C routers to use the switch to
bring up the PVC.
1. Set the hostname, using the frame-relay switching command, and the encapsulation

of each serial interface on the Frame Relay switch.
Router#config t
Router(config)#hostname Lab_B
Lab_B(config)#frame-relay switching [makes the router an
FR switch]
Lab_B(config)#int s0/0
Lab_B(config-if)#encapsulation frame-relay
Lab_B(config-if)#int s0/1
Lab_B(config-if)#encapsulation frame-relay

2. Configure the Frame Relay mappings on each interface. You do not have to have IP

addresses on these interfaces because they are only switching one interface to another
with Frame Relay frames.
Lab_B(config-if)#int s0/0
Lab_B(config-if)#frame intf-type dce
[The above command makes this an FR DCE interface, which
is different than a router's interface being DCE]

Hands-on Labs

957

Lab_B(config-if)#frame-relay route 100 interface
Serial0/1 200
Lab_B(config-if)#clock rate 64000
[The above command is used if you have this as DCE, which
is different than an FR DCE]
Lab_B(config-if)#int s0/1
Lab_B(config-if)#frame intf-type dce
Lab_B(config-if)#frame-relay route 200 interface
Serial0/0 100
Lab_B(config-if)#clock rate 64000 [if you have this as DCE]

This is not as hard as it looks. The route command just says that if you receive frames
from PVC 102, send them out int s0/1 using PVC 201. The second mapping on serial
0/1 is just the opposite. Anything that comes in int s0/1 is routed out serial0/0 using
PVC 102.
3. Configure Lab_A with a point-to-point subinterface.
Router#config t
Router(config)#hostname Lab_A
Lab_A(config)#int s0/0
Lab_A(config-if)#encapsulation frame-relay
Lab_A(config-if)#int s0/0.102 point-to-point
Lab_A(config-if)#ip address 172.16.10.1
255.255.255.0
Lab_A(config-if)#frame-relay interface-dlci 102

4. Configure Lab_C with a point-to-point subinterface.
Router#config t
Router(config)#hostname Lab_C
Lab_C(config)#int s0/0
Lab_C(config-if)#encapsulation frame-relay
Lab_C(config-if)#int s0/0.201 point-to-point
Lab_C(config-if)#ip address 172.16.10.2
255.255.255.0
Lab_C(config-if)#frame-relay interface-dlci 201

5. Verify your configurations with the following highlighted commands.
Lab_A>sho
ip
lmi
map

frame ?
show frame relay IP statistics
show frame relay lmi statistics
Frame-Relay map table

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show frame relay pvc statistics
show frame relay route
Frame-Relay protocol statistics

6. Also, use Ping and Telnet to verify connectivity.

Hands-on Lab 7.4: Configuring a GRE Tunnel
In this lab you will configure two point-to-point routers with a simple IP GRE tunnel. You
can use a real router, LammleSim, or Packet Tracer to do this lab.
1. First, configure the logical tunnel with the interface tunnel number command.
Corp(config)#int s0/0/0
Corp(config-if)#ip address 63.1.1.2 255.255.255.252
Corp(config)#int tunnel ?
<0-2147483647> Tunnel interface number
Corp(config)#int tunnel 0
*Jan 5 16:58:22.719: %LINEPROTO-5-UPDOWN: Line protocol
on Interface Tunnel0, changed state to down

2. Once you have configured your interface and created the logical tunnel, you need to

configure the mode and then the transport protocol.
Corp(config-if)#tunnel mode ?
aurp
AURP TunnelTalk AppleTalk encapsulation
cayman Cayman TunnelTalk AppleTalk encapsulation
dvmrp
DVMRP multicast tunnel
eon
EON compatible CLNS tunnel
gre
generic route encapsulation protocol
ipip
IP over IP encapsulation
ipsec
IPSec tunnel encapsulation
iptalk Apple IPTalk encapsulation
ipv6
Generic packet tunneling in IPv6
ipv6ip IPv6 over IP encapsulation
nos
IP over IP encapsulation (KA9Q/NOS compatible)
rbscp
RBSCP in IP tunnel
Corp(config-if)#tunnel mode gre ?
ip
over IP
ipv6
over IPv6
multipoint over IP (multipoint)

Corp(config-if)#tunnel mode gre ip

Hands-on Labs

959

3. Okay, now that you have created the tunnel interface, the type, and the transport pro-

tocol, you need to configure your IP addresses. Of course, you need to use your actual
interface IP for the tunnel, but you also need to configure the tunnel source and tunnel
destination addresses.
Corp(config-if)#int t0
Corp(config-if)#ip address 192.168.10.1 255.255.255.0
Corp(config-if)#tunnel source 63.1.1.1
Corp(config-if)#tunnel destination 63.1.1.2
Corp#sho run interface tunnel 0
Building configuration...
Current configuration : 117 bytes
!
interface Tunnel0
ip address 192.168.10.1 255.255.255.0
tunnel source 63.1.1.1
tunnel destination 63.1.1.2
end
4. Now configure the other end of the serial link and watch the tunnel pop up!
SF(config)#int s0/0/0
SF(config-if)#ip address 63.1.1.2 255.255.255.252
SF(config-if)#int t0
SF(config-if)#ip address 192.168.10.2 255.255.255.0
SF(config-if)#tunnel source 63.1.1.2
SF(config-if)#tun destination 63.1.1.1
*May 19 22:46:37.099: %LINEPROTO-5-UPDOWN: Line protocol on Interface
Tunnel0, changed state to up

Remember, you don’t need to configure your tunnel mode and transport protocol because
GRE and IP are the defaults. It’s really important that you remember to configure the tunnel interface with the actual source and destination IP addresses to use or the tunnel won’t
come up. In my example, 63.1.1.2 was the source and 63.1.1.1 was the destination.
5. Verify with the following commands:
Corp#sh ip int brief

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You should see that the tunnel interface is now showing as an interface on your
router. The IP address of the tunnel interface and the physical and data link status
shows as up/up.
Corp#sh int tun 0

The show interfaces command shows the configuration settings and the interface
status as well as the IP address and tunnel source and destination address.
Corp#sh ip route

The tunnel0 interface shows up as a directly connected interface, and although it’s
a logical interface, the router treats it as a physical interface just like serial0/0 in the
routing table.

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961

Review Questions
The following questions are designed to test your understanding of this
chapter’s material. For more information on how to get additional questions,
please see this book’s introduction.

The answers to these questions can be found in Appendix B, “Answers to Chapter
Review Questions.”
1. Which command will display the CHAP authentication process as it occurs between

two routers in the network?
A. show chap authentication
B. show interface serial 0
C. debug ppp authentication
D. debug chap authentication
2. Which command is required for connectivity in a Frame Relay network if Inverse ARP

is not operational?
A. frame-relay arp
B. frame-relay map
C. frame-relay interface-dci
D. frame-relay lmi-type
3. Suppose you have a customer who has a central HQ and six branch offices. The cus-

tomer anticipates adding six more branches in the near future. It wishes to implement a
WAN technology that will allow the branches to economically connect to HQ and you
have no free ports on the HQ router. Which of the following would you recommend?
A. PPP
B. HDLC
C. Frame Relay
D. ISDN
4. Which of the following command options are displayed when you use the Router#show
frame-relay ? command? (Choose three.)
A. dlci
B. neighbors
C. lmi
D. pvc
E. map

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5. How should a router that is being used in a Frame Relay network be configured to

keep split horizon issues from preventing routing updates?
A. Configure a separate subinterface for each PVC with a unique DLCI and subnet

assigned to the subinterface.
B. Combine multiple Frame Relay circuits as a point-to-point line to support multi-

cast and broadcast traffic.
C. Configure many subinterfaces in the same subnet.
D. Configure a single subinterface to establish multiple PVC connections to multiple

remote router interfaces.
6. Which encapsulations can be configured on a serial interface? (Choose three.)
A. Ethernet
B. Token Ring
C. HDLC
D. Frame Relay
E. PPP
7. When setting up Frame Relay for point-to-point subinterfaces, which of the following

must not be configured?
A. The Frame Relay encapsulation on the physical interface
B. The local DLCI on each subinterface
C. An IP address on the physical interface
D. The subinterface type as point-to-point
8. When a router is connected to a Frame Relay WAN link using a serial DTE interface,

how is the clock rate determined?
A. By the CSU/DSU
B. By the far end router
C. By the clock rate command
D. By the Physical layer bit stream timing
9. A default Frame Relay WAN is classified as what type of physical network?
A. Point-to-point
B. Broadcast multi-access
C. Nonbroadcast multi-access
D. Nonbroadcast multipoint

Review Questions

963

10. Which of the following encapsulates PPP frames in Ethernet frames and uses common

PPP features like authentication, encryption, and compression?
A. PPP
B. PPPoA
C. PPPoE
D. Token Ring
11. You need to configure a router for a Frame Relay connection to a non-Cisco router.

Which of the following commands will prepare the WAN interface of the router for
this connection?
A. Router(config-if)#encapsulation frame-relay q933a
B. Router(config-if)#encapsulation frame-relay ansi
C. Router(config-if)#encapsulation frame-relay ietf
D. Router(config-if)#encapsulation frame-relay cisco
12. You have configured a serial interface with GRE IP commands on a corporate router

with a point-to-point link to a remote office. What command will show you the IP
addresses and tunnel source and destination addresses of the interfaces?
A. show int serial 0/0
B. show ip int brief
C. show interface tunnel 0
D. show tunnel ip status
E. debug ip interface tunnel
13. Which of the following is true regarding WAN technologies? (Choose three.)
A. You must use PPP on a link connecting two routers using a point-to-point lease line.
B. You can use a T1 to connect a customer site to the ISP.
C. You can use a T1 to connect a Frame Relay connection to the ISP.
D. You can use Ethernet as a WAN service by using EoMPLS.
E. When using an Ethernet WAN, you must configure the DLCI.
14. You want to allow remote users to send protected packets to the corporate site, but you

don’t want to install software on the remote client machines. What is the best solution
that you could implement?
A. GRE tunnel
B. Web VPN
C. VPN Anywhere
D. IPsec

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15. Why won’t the serial link between the Corp router and the Remote router come up?
Corp#sh int s0/0
Serial0/0 is up, line protocol is down
Hardware is PowerQUICC Serial
Internet address is 10.0.1.1/24
MTU 1500 bytes, BW 1544 Kbit, DLY 20000 usec,
reliability 254/255, txload 1/255, rxload 1/255
Encapsulation PPP, loopback not set

Remote#sh int s0/0
Serial0/0 is up, line protocol is down
Hardware is PowerQUICC Serial
Internet address is 10.0.1.2/24
MTU 1500 bytes, BW 1544 Kbit, DLY 20000 usec,
reliability 254/255, txload 1/255, rxload 1/255
Encapsulation HDLC, loopback not set

A. The serial cable is faulty.
B. The IP addresses are not in the same subnet.
C. The subnet masks are not correct.
D. The keepalive settings are not correct.
E. The layer 2 frame types are not compatible.
16. Which of the following are benefits of using a VPN in your internetwork? (Choose three)
A. Security
B. Private high-bandwidth links
C. Cost savings
D. Incompatibility with broadband technologies
E. Scalability

Review Questions

965

17. A remote site has just been connected to the central office, named Lab_A. However,

remote users cannot access applications at the central office. The remote router can be
pinged from the Lab_A office router. After reviewing the following command output,
which do you think is the most likely reason for the problem?
S0/0
Lab_A

DLCI 100

S0/0

S0/1

S0/0

DLCI 200

Lab_C

Lab_B
Lab A#show running-config
!
interface Serial 0/0
ip address 10.0.8.1 255.255.248.0
encapsulation frame-relay
frame-relay map ip 10.0.15.2 200
!
Router rip
Network 10.0.0.0
Lab C#show running-config
!
interface Serial 0/0
ip address 10.0.15.2 255.255.248.0
encapsulation frame-relay
frame-relay map ip 10.0.8.1 100
!
Router rip
Network 10.0.0.0

A. The Frame Relay PVC is down.
B. The IP addressing on the central/remote router link is incorrect.
C. RIP routing information is not being forwarded.
D. Frame Relay Inverse ARP is not properly configured.
18. Which of the following is an industry-wide standard suite of protocols and algorithms

that allows for secure data transmission over an IP-based network that functions at the
layer 3 Network layer of the OSI model?
A. HDLC
B. Cable
C. VPN
D. IPsec
E. xDSL

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19. Which of the following describes the creation of private networks across the Internet,

enabling privacy and tunneling of TCP/IP protocols?
A. HDLC
B. Cable
C. VPN
D. IPsec
E. xDSL
20. Referring to the following diagram, what functions does the Frame Relay DLCI provide

with respect to router Lab_A?
S0/0
Lab_A

DLCI 100

S0/0

S0/1

S0/0

DLCI 200

Lab_C

Lab_B

A. Identifies the signaling standard between Lab_A and the frame switch
B. Identifies a portion of the virtual circuit between Lab_A and the frame switch
C. Identifies the encapsulation used between Lab_A and Lab_B
D. Defines the signaling standard between Lab_B and the frame switch

Appendix

A

Answers to
Written Labs

Chapter 1: Internetworking
Written Lab 1.1: OSI Questions
1. The Application layer is responsible for finding the network resources broadcast from a

server and adding flow control and error control (if the application developer chooses).
2. The Physical layer takes frames from the Data Link layer and encodes the 1s and 0s

into a digital signal for transmission on the network medium.
3. The Network layer provides routing through an internetwork and logical addressing.
4. The Presentation layer makes sure that data is in a readable format for the Applica-

tion layer.
5. The Session layer sets up, maintains, and terminates sessions between applications.
6. PDUs at the Data Link layer are called frames and provide physical addressing plus

other options to place packets on the network medium.
7. The Transport layer uses virtual circuits to create a reliable connection between two hosts.
8. The Network layer provides logical addressing, typically IP addressing and routing.
9. The Physical layer is responsible for the electrical and mechanical connections

between devices.
10. The Data Link layer is responsible for the framing of data packets.
11. The Session layer creates sessions between different hosts’ applications.
12. The Data Link layer frames packets received from the Network layer.
13. The Transport layer segments user data.
14. The Network layer creates packets out of segments handed down from the

Transport layer.

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969

15. The Physical layer is responsible for transporting 1s and 0s (bits) in a digital signal.
16. Segments, packets, frames, bits
17. Transport
18. Data Link
19. Network
20. 48 bits (6 bytes) expressed as a hexadecimal number

Written Lab 1.2: Defining the OSI Layers and Devices
Description

Device or OSI Layer

This device sends and receives information about the Network layer.

Router

This layer creates a virtual circuit before transmitting
between two end stations.

Transport

This device uses hardware addresses to filter a network.

Bridge or switch

Ethernet is defined at these layers.

Data Link and Physical

This layer supports flow control, sequencing, and acknowledgments.

Transport

This device can measure the distance to a remote network.

Router

Logical addressing is used at this layer.

Network

Hardware addresses are defined at this layer.

Data Link (MAC sublayer)

This device creates one big collision domain and one large
broadcast domain.

Hub

This device creates many smaller collision domains, but the
network is still one large broadcast domain.

Switch or bridge

This device can never run full-duplex.

Hub

This device breaks up collision domains and broadcast
domains.

Router

970

Appendix A

u

Answers to Written Labs

Written Lab 1.3: Identifying Collision and
Broadcast Domains
A. Hub: One collision domain, one broadcast domain
B. Bridge: Two collision domains, one broadcast domain
C. Switch: Four collision domains, one broadcast domain
D. Router: Three collision domains, three broadcast domains

Chapter 2: Ethernet Networking
and Data Encapsulation
Written Lab 2.1: Binary/Decimal/Hexadecimal Conversion
1.

Decimal

128

64

32

16

8

4

2

1

Binary

192

1

1

0

0

0

0

0

0

11000000

168

1

0

1

0

1

0

0

0

10101000

10

0

0

0

0

1

0

1

0

00001010

15

0

0

0

0

1

1

1

1

00001111

Chapter 2: Ethernet Networking and Data Encapsulation

971

Decimal

128

64

32

16

8

4

2

1

Binary

172

1

0

1

0

1

1

0

0

10101100

16

0

0

0

1

0

0

0

0

00010000

20

0

0

0

1

0

1

0

0

00010100

55

0

0

1

1

0

1

1

1

00110111

Decimal

128

64

32

16

8

4

2

1

Binary

10

0

0

0

0

1

0

1

0

00001010

11

0

0

0

0

1

0

1

1

00001011

12

0

0

0

0

1

1

0

0

00001100

99

0

1

1

0

0

0

1

1

01100011

2.

Binary

128

64

32

16

8

4

2

1

Decimal

11001100

1

1

0

0

1

1

0

0

204

00110011

0

0

1

1

0

0

1

1

51

10101010

1

0

1

0

1

0

1

0

170

01010101

0

1

0

1

0

1

0

1

85

972

Appendix A

u

Answers to Written Labs

Binary

128

64

32

16

8

4

2

1

Decimal

11000110

1

1

0

0

0

1

1

0

198

11010011

1

1

0

1

0

0

1

1

211

00111001

0

0

1

1

1

0

0

1

57

11010001

1

1

0

1

0

0

0

1

209

Binary

128

64

32

16

8

4

2

1

Decimal

10000100

1

0

0

0

0

1

0

0

132

11010010

1

1

0

1

0

0

1

0

210

10111000

1

0

1

1

1

0

0

0

184

10100110

1

0

1

0

0

1

1

0

166

Binary

128

64

32

16

8

4

2

1

Hexadecimal

11011000

1

1

0

1

1

0

0

0

D8

00011011

0

0

0

1

1

0

1

1

1B

00111101

0

0

1

1

1

1

0

1

3D

01110110

0

1

1

1

0

1

1

0

76

3.

Chapter 2: Ethernet Networking and Data Encapsulation

973

Binary

128

6

32

16

8

4

2

1

Hexadecimal

11001010

1

1

0

0

1

0

1

0

CA

11110101

1

1

1

1

0

1

0

1

F5

10000011

1

0

0

0

0

0

1

1

83

11101011

1

1

1

0

1

0

1

1

EB

Binary

128

64

32

16

8

4

2

1

Hexadecimal

10000100

1

0

0

0

0

1

0

0

84

11010010

1

1

0

1

0

0

1

0

D2

01000011

0

1

0

0

0

0

1

1

43

10110011

1

0

1

1

0

0

1

1

B3

Written Lab 2.2: CSMA/CD Operations
When a collision occurs on an Ethernet LAN, the following happens:
1. A jam signal informs all devices that a collision occurred.
2. The collision invokes a random back-off algorithm.
3. Each device on the Ethernet segment stops transmitting for a short time until the

timers expire.
4. All hosts have equal priority to transmit after the timers have expired.

Written Lab 2.3: Cabling
1. Crossover
2. Straight-through
3. Crossover
4. Crossover
5. Straight-through
6. Crossover
7. Crossover
8. Rolled

Appendix A

974

u

Answers to Written Labs

Written Lab 2.4: Encapsulation
At a transmitting device, the data encapsulation method works like this:
1. User information is converted to data for transmission on the network.
2. Data is converted to segments, and a reliable connection is set up between the trans-

mitting and receiving hosts.
3. Segments are converted to packets or datagrams, and a logical address is placed in the

header so each packet can be routed through an internetwork.
4. Packets or datagrams are converted to frames for transmission on the local network.

Hardware (Ethernet) addresses are used to uniquely identify hosts on a local network segment.
5. Frames are converted to bits, and a digital encoding and clocking scheme is used.

Chapter 3: Introduction to TCP/IP
Written Lab 3.1: TCP/IP
1. 192 through 223, 110xxxxx
2. Host-to-host
3. 1 through 126
4. Loopback or diagnostics
5. Turn all host bits off.
6. Turn all host bits on.
7. 10.0.0.0 through 10.255.255.255
8. 172.16.0.0 through 172.31.255.255
9. 192.168.0.0 through 192.168.255.255
10. 0 through 9 and A, B, C, D, E, and F

Written Lab 3.2: Mapping Applications to the DoD Model
1. Internet
2. Process/Application
3. Process/Application
4. Process/Application
5. Process/Application

Chapter 4: Easy Subnetting

975

6. Internet
7. Process/Application
8. Host-to-host
9. Process/Application
10. Host-to-host
11. Process/Application
12. Internet
13. Internet
14. Internet
15. Process/Application
16. Process/Application
17. Process/Application

Chapter 4: Easy Subnetting
Written Lab 4.1: Written Subnet Practice #1
1. 192.168.100.25/30. A /30 is 255.255.255.252. The valid subnet is 192.168.100.24,

broadcast is 192.168.100.27, and valid hosts are 192.168.100.25 and 26.
2. 192.168.100.37/28. A /28 is 255.255.255.240. The fourth octet is a block size of 16.

Just count by 16s until you pass 37. 0, 16, 32, 48. The host is in the 32 subnet, with a
broadcast address of 47. Valid hosts 33–46.
3. A /27 is 255.255.255.224. The fourth octet is a block size of 32. Count by 32s until

you pass the host address of 66. 0, 32, 64, 96. The host is in the 64 subnet, and the
broadcast address is 95. Valid host range is 65–94.
4. 192.168.100.17/29. A /29 is 255.255.255.248. The fourth octet is a block size of 8. 0,

8, 16, 24. The host is in the 16 subnet, broadcast of 23. Valid hosts 17–22.
5. 192.168.100.99/26. A /26 is 255.255.255.192. The fourth octet has a block size of 64.

0, 64, 128. The host is in the 64 subnet, broadcast of 127. Valid hosts 65–126.
6. 192.168.100.99/25. A /25 is 255.255.255.128. The fourth octet is a block size of 128.

0, 128. The host is in the 0 subnet, broadcast of 127. Valid hosts 1–126.
7. A default Class B is 255.255.0.0. A Class B 255.255.255.0 mask is 256 subnets, each

with 254 hosts. We need fewer subnets. If we used 255.255.240.0, this provides 16
subnets. Let’s add one more subnet bit. 255.255.248.0. This is 5 bits of subnetting,
which provides 32 subnets. This is our best answer, a /21.

976

Appendix A

u

Answers to Written Labs

8. A /29 is 255.255.255.248. This is a block size of 8 in the fourth octet. 0, 8, 16. The

host is in the 8 subnet, broadcast is 15.
9. A /29 is 255.255.255.248, which is 5 subnet bits and 3 host bits. This is only 6 hosts

per subnet.
10. A /23 is 255.255.254.0. The third octet is a block size of 2. 0, 2, 4. The subnet is in the

16.2.0 subnet; the broadcast address is 16.3.255.

Written Lab 4.2: Written Subnet Practice #2
Written Lab 4.3: Written Subnet Practice #3

Classful Address

Subnet Mask

Number of Hosts per Subnet (2x – 2)

/16

255.255.0.0

65,534

/17

255.255.128.0

32,766

/18

255.255.192.0

16,382

/19

255.255.224.0

8,190

/20

255.255.240.0

4,094

/21

255.255.248.0

2,046

/22

255.255.252.0

1,022

/23

255.255.254.0

510

/24

255.255.255.0

254

/25

255.255.255.128

126

/26

255.255.255.192

62

/27

255.255.255.224

30

/28

255.255.255.240

14

/29

255.255.255.248

6

/30

255.255.255.252

2

Chapter 5: VLSMs, Summarization and Troubleshooting TCP/IP

977

Written Lab 4.3: Written Subnet Practice #3
Address
Decimal IP Address Class

Number of Subnet
and Host Bits

Number of Sub- Number of Hosts
nets (2x)
(2x – 2)

10.25.66.154/23

A

15/9

32,768

510

172.31.254.12/24

B

8/8

256

254

192.168.20.123/28

C

4/4

16

14

63.24.89.21/18

A

10/14

1,024

16,382

128.1.1.254/20

B

4/12

16

4,094

208.100.54.209/30

C

6/2

64

2

Chapter 5: VLSMs, Summarization and
Troubleshooting TCP/IP
1. 192.168.0.0/20
2. 172.144.0.0 255.240.0.0
3. 192.168.32.0 255.255.224.0
4. 192.168.96.0 255.255.240.0
5. 66.66.0.0 255.255.240.0
6. 192.168.0.0/17
7. 172.16.1.0 255.255.248.0
8. 192.168.128.0 255.255.192.0
9. 53.60.96.0 255.255.224.0
10. 172.16.0.0 255.255.192.0

978

Appendix A

u

Answers to Written Labs

Chapter 6: Cisco’s Internetworking
Operating System (IOS)
Written Lab 6
1. Router(config)#clock rate 1000000
2. Switch#config t
switch config)# line vty 0 15
switch(config-line)# no login
3. Switch#config t
Switch(config)# int f0/1
Switch(config-if)# no shutdown
4. Switch#erase startup-config
5. Switch#config t
Switch(config)# line console 0
Switch(config)# password todd
Switch(config)# login
6. Switch#config t
Switch(config)# enable secret cisco
7. Router#show controllers serial 0/2
8. Switch#show terminal
9. Switch#reload
10. Switch#config t
Switch(config)#hostname Sales

Chapter 7: Managing a Cisco Internetwork
Written Lab 7.1: IOS Management
1. copy start run
2. show cdp neighbor detail or show cdp entry *
3. show cdp neighbor

Chapter 8: IP Routing

4. Ctrl+Shift+6, then X
5. show sessions
6. Either copy tftp run or copy start run
7. NTP
8. ip helper-address
9. ntp server ip_address version 4
10. show ntp status

Written Lab 7.2: Router Memory
1. Flash memory
2. ROM
3. NVRAM
4. ROM
5. RAM
6. RAM
7. ROM
8. ROM
9. RAM
10. RAM

Chapter 8: IP Routing
1. router(config)#ip route 172.16.10.0 255.255.255.0 172.16.20.1 150
2. It will use the gateway interface MAC at L2 and the actual destination IP at L3.
3. router(config)#ip route 0.0.0.0 0.0.0.0 172.16.40.1
4. Stub network
5. Router#show ip route
6. Exit interface
7. False. The MAC address would be the router interface, not the remote host.
8. True
9. router(config)#router rip
router(config-router)#passive-interface S1
10. True

979

Appendix A

980

u

Answers to Written Labs

Chapter 9: Open Shortest Path
First (OSPF)
1. router ospf 101
2. show ip ospf
3. show ip ospf interface
4. show ip ospf neighbor
5. show ip route ospf

Chapter 10: Layer 2 Switching
1. show mac address-table
2. Flood the frame out all ports except the port on which it was received
3. Address learning, forward/filter decisions, and loop avoidance
4. It will add the source MAC address in the forward/filter table and associate it with the

port on which the frame was received.
5. Maximum 1, violation shutdown

Chapter 11: VLANs and
InterVLAN Routing
1. False! You do not provide an IP address under any physical port.
2. STP
3. Broadcast
4. Collision
5. switchport trunk encapsulation dot1q
6. Trunking allows you to make a single port part of multiple VLANs at the same time.
7. Frame identification (frame tagging) uniquely assigns a user-defined ID to each frame.

This is sometimes referred to as a VLAN ID or color.
8. True
9. Access link
10. switchport trunk native vlan 4

Chapter 13: Network Address Translation

981

Chapter 12: Security
1. access-list 10 deny 172.16.0.0 0.0.255.255
access-list 10 permit any
2. ip access-group 10 out
3. access-list 10 deny host 192.168.15.5
access-list 10 permit any
4. show access-lists
5. IDS, IPS
6. access-list 110 deny tcp host
172.16.10.1 host

172.16.30.5 eq 23

access-list 110 permit ip any any
7. line vty 0 4
access-class 110 in
8. ip access-list standard No172Net
deny 172.16.0.0 0.0.255.255
permit any
9. ip access-group No172Net out
10. show ip interfaces

Chapter 13: Network Address Translation
1. Port Address Translation (PAT), also called NAT Overload
2. debug ip nat
3. show ip nat translations
4. clear ip nat translations *
5. Before
6. After
7. show ip nat statistics
8. The ip nat inside and ip nat outside commands
9. Dynamic NAT
10. prefix-length

982

Appendix A

u

Answers to Written Labs

Chapter 14: Internet Protocol
Version 6 (IPv6)
Written Lab 14.1
1. Unicast
2. Global unicast
3. Link-local
4. Unique local (used to be called site-local)
5. Multicast
6. Anycast
7. OSPFv3
8. ::1
9. FE80::/10
10. FC00:: /7

Written Lab 14.2
1. 2001:db8:1:1:090c:abff:fecd:1234
2. 2001:db8:1:1: 040c:32ff:fef1:a4d2
3. 2001:db8:1:1:12:abff:fecd:1234
4. 2001:db8:1:1:0f01:3aff:fe2f:1234
5. 2001:db8:1:1:080c:abff:feac:caba

Chapter 15: Enhanced Switch
Technologies
1. PAgP
2. show spanning-tree summary
3. 802.1w
4. STP
5. BPDU Guard

Chapter 16: Managing Cisco Devices

983

6. (config-if)#spanning-tree portfast
7. Switch#show etherchannel port-channel
8. Switch(config)#spanning-tree vlan 3 root primary
9. show spanning-tree, then follow the root port that connects to the root bridge using
CDP, or show spanning-tree summary.
10. Active and Passive

Chapter 16: Managing Cisco Devices
Written Lab 16.1: IOS Management
1. copy flash tftp
2. 0x2101
3. 0x2102
4. 0x2100
5. UDI
6. 0x2142
7. boot system
8. POST test
9. copy tftp flash
10. show license

Written Lab 16.2: Router Memory
1. Flash memory
2. ROM
3. NVRAM
4. ROM
5. RAM
6. RAM
7. ROM
8. ROM
9. RAM
10. RAM

Appendix A

984

u

Answers to Written Labs

Chapter 17: IP Services
1. show standby
2. show glbp
3. GLBP
4. NetFlow
5. 5
6. SNMP
7. 4
8. show ip cache flow
9. logging ip_address
10. The AVG

Chapter 18: Troubleshooting IP, IPv6,
and VLANs
1. The INCMP is an incomplete message, which means a neighbor solicitation message

has been sent but the neighbor message has not yet been received.
2. switchport trunk native vlan 66
3. Access, auto, desirable, nonegotiate, and trunk (on)
4. Verify that the default gateway is correct. Verify that name resolution settings are

correct. Verify that there are no ACLs blocking traffic.
5. ping ::1

Chapter 19: Enhanced IGRP
1. ipv6 router eigrpv as
2. FF02::A
3. False
4. The routers will not form an adjacency
5. Passive interface

Chapter 21: Wide Area Networks

985

Chapter 20: Multi-Area OSPF
1. Type 5 or type 7
2. 2WAY
3. Type 3, and possibly Type 4 and 5
4. When all LSAs have synchronized with a neighbor on a point-to-point link
5. True
6. EXCHANGE
7. Type 1
8. ipv6 ospf 1 area 0
9. OSPFv2 and v3 use the same items when forming an adjacency: hello and dead timers,

subnet info, and area ID all must match; authentication must also match if configured.
10. and show ipv6 protocols

Chapter 21: Wide Area Networks
1. sh int s0/0
2. config t
int s0/0
encap ppp
3. config t
username todd password cisco
4. config t
int serial0/0
ppp authentication chap
5. config t
int s0/0
frame interface-dlci 16
int s0/1
frame interface-dlci 17

986

Appendix A

u

Answers to Written Labs

6. config t
int s0/0
no ip address
encap frame
int s0/0.16 point-to-point
ip address 172.16.60.1 255.255.255.0
frame interface-dlci 16
7. PPPoE or PPPoA
8. HDLC, LCP, and NCP
9. IPsec
10. Remote access VPNs, site-to-site VPNs, and extranet VPNs

Appendix

B

Answers to Review
Questions

Chapter 1: Internetworking
1. A. The device shown is a hub and hubs place all ports in the same broadcast domain

and the same collision domain.
2. B. The contents of a protocol data unit (PDU) depend on the PDU as they are created

in a specific order and their contents are based on that order. A packet will contain
IP addresses but not MAC addresses as MAC addresses are not present until the PDU
becomes a frame.
3. C. You should select a router to connect the two groups. When computers are in differ-

ent subnets, as these two groups are, you will require a device that can make decisions
based on IP addresses. Routers operate at layer 3 of the Open Systems Interconnect
(OSI) model and make data-forwarding decisions based on layer 3 networking information, which are IP addresses. They create routing tables that guide them in forwarding traffic out of the proper interface to the proper subnet.
4. C. Replacing the hub with a switch would reduce collisions and retransmissions which

would have the most impact on reducing congestion.
5. Answer:
Layer

Description

Transport

Bits

Data Link

Segment

Physical

Packet

Network

Frame

The given layers of the OSI model use the PDUs shown in the above diagram.
6. C. The diagram depicts the three steps taken to create a TCP connection.
7. B. You should use a switch to accomplish the task in this scenario. A switch is used to

provide dedicated bandwidth to each node by eliminating the possibility of collisions
on the switch port where the node resides. Switches work at layer 2 in the Open System
Interconnection (OSI) model and perform the function of separating collision domains.

Chapter 1: Internetworking

989

8.
Transport
Physical
Data Link
Network

End-to-end connection
Conversion to bits
Framing
Routing

The listed layers of the OSI model have the functions shown in the diagram above.
9. D. Reliable data delivery ensures the integrity of a stream of data sent from one

machine to the other through a fully functional data link. It guarantees that the
data won’t be duplicated or lost. This is achieved through something called positive
acknowledgment with retransmission—a technique that requires a receiving machine
to communicate with the transmitting source by sending an acknowledgment message,
based on the window size, back to the sender when it receives data.
10. B. Protocols used to support data traffic are called routed protocols and some key

examples of them include IP and IPv6.
11. B. Data translation and code formatting occur on the Presentation layer of the

OSI model.
12. C. The IEEE Ethernet Data Link layer has two sublayers, the Media Access Control

(MAC) and the Logical Link Control (LLC).
13. B. Windows are used to control the amount of outstanding, unacknowledged data seg-

ments. In the diagram, a windows size of three has been agreed upon by the stations.
14. A. Hubs operate on the Physical Layer as they have no intelligence and send all traffic

in all directions.
15. C. While it is true that the OSI model’s primary purpose is to allow different vendors’

networks to interoperate, there is no requirement that any vendor follows the model.
16. A. Routers by default do NOT forward broadcasts.
17. C. Switches create separate collision domains within a single broadcast domain. Routers

provide a separate broadcast domain for each interface.
18. B. The all-hub network at the bottom is one collision domain; the bridge network

on top equals three collision domains. Add in the switch network of five collision
domains—one for each switch port—and you get a total of nine.
19. A. The top three layers define how the applications within the end stations will com-

municate with each other as well as with users.
20. A. The following network devices operate at all seven layers of the OSI model: network

management stations (NMSs), gateways (not default gateways), servers and network hosts.

Appendix B

990

u

Answers to Review Questions

Chapter 2: Ethernet Networking and
Data Encapsulation
1. D. The organizationally unique identifier (OUI) is assigned by the IEEE to an organi-

zation composed of 24 bits, or 3 bytes, which in turn assigns a globally administered
address also comprised of 24 bits, or 3 bytes, that’s supposedly unique to each and
every adapter it manufactures.
2. A. Back-off on an Ethernet network is the retransmission delay that’s enforced when

a collision occurs. When that happens, a host will only resume transmission after the
forced time delay has expired. Keep in mind that after the backoff has elapsed, all
stations have equal priority to transmit data.
3. A. When using a hub all ports are in the same collision domain which will introduce

collisions as shown between devices connected to the same hub.
4. B. FCS is a field at the end of the frame that’s used to store the cyclic redundancy check

(CRC) answer. The CRC is a mathematical algorithm that’s run when each frame is
built based on the data in the frame. When a receiving host receives the frame and
runs the CRC, the answer should be the same. If not, the frame is discarded, assuming
errors have occurred.
5. B. Ethernet networking uses a protocol called Carrier Sense Multiple Access with Colli-

sion Detection (CSMA/CD), which helps devices share the bandwidth evenly, while preventing two devices from transmitting simultaneously on the same network medium
6. D. Hubs are not capable of providing a full-duplex connection.
7. D. The cable shown is a straight-through cable which is used between dissimilar

devices.
8. B, C. The high-order bit is the Individual/Group (I/G) bit. When it has a value of 0,

we can assume that the address is the MAC address of a device and that it may well
appear in the source portion of the MAC header. When it’s a 1, we can assume that the
address represents either a broadcast or multicast address in Ethernet.
9. B. In creating the gigabit crossover cable, you’d still cross 1 to 3 and 2 to 6, but you

would add 4 to 7 and 5 to 8.
10. D. When you set up the connection, use these settings:
uu

Bits per sec: 9600

uu

Data bits: 8

uu

Parity: none

uu

Stop bits: 1

uu

Flow control: none

Chapter 3: Introduction to TCP/IP

991

11. D. When set to 0, this bit represents a globally administered address, as by the IEEE,

but when it’s a 1, it represents a locally governed and administered address.
12. B. You can use a rolled Ethernet cable to connect a host EIA-TIA 232 interface to a

router console serial communication (COM) port.
13. B. The collision will invoke a back-off algorithm on all systems, not just the ones

involve in the collision.
14. A. There are no collisions in full-duplex mode.
15. B. The connection between the two switches requires a crossover and the connection

from the hosts to the switches required a straight through.
16. The given cable types are matched with their standards in the diagram below.

IEEE 802.3u

100Base-Tx

IEEE 802.3

10Base-T

IEEE 802.3ab

1000Base-T

IEEE 802.3z

1000Base-SX

The given cable types are matched with their standards in the diagram above.
17. B. Although rolled cable isn’t used to connect any Ethernet connections together, you

can use a rolled Ethernet cable to connect a host EIA-TIA 232 interface to a router
console serial communication (COM) port.
18. B. If you’re using TCP, the virtual circuit is defined by the source and destination port

number plus the source and destination IP address and called a socket.
19. A. The hex value 1C is converted as 28 in decimal.
20. A. Fiber optic cables are the only ones that have a core surrounded by a material called

cladding.

Chapter 3: Introduction to TCP/IP
1. C. If a DHCP conflict is detected, either by the server sending a ping and getting a

response or by a host using a gratuitous ARP (arp’ing for its own IP address and seeing
if a host responds), then the server will hold that address and not use it again until it is
fixed by an administrator.
2. B. Secure Shell (SSH) protocol sets up a secure session that’s similar to Telnet over a stan-

dard TCP/IP connection and is employed for doing things like logging into systems, running programs on remote systems, and moving files from one system to another.

992

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Answers to Review Questions

3. C. A host uses something called a gratuitous ARP to help avoid a possible duplicate

address. The DHCP client sends an ARP broadcast out on the local LAN or VLAN
using its newly assigned address to solve conflicts before they occur.
4. B. Address Resolution Protocol (ARP) is used to find the hardware address from a

known IP address.
5. A, C, D. The listed answers are from the OSI model and the question asked about the

TCP/IP protocol stack (DoD model). Yes, it is normal for the objectives to have this
type of question. However, let’s just look for what is wrong. First, the Session layer is
not in the TCP/IP model; neither are the Data Link and Physical layers. This leaves us
with the Transport layer (Host-to-host in the DoD model), Internet layer (Network
layer in the OSI), and Application layer (Application/Process in the DoD). Remember, the CCENT objectives can list the layers as OSI layers or DoD layer at any time,
regardless of what the question is asking.
6. C. A Class C network address has only 8 bits for defining hosts: 28 – 2 = 256.
7. A, B. A client that sends out a DHCP Discover message in order to receive an IP

address sends out a broadcast at both layer 2 and layer 3. The layer 2 broadcast is all
Fs in hex, or FF:FF:FF:FF:FF:FF. The layer 3 broadcast is 255.255.255.255, which
means any networks and all hosts. DHCP is connectionless, which means it uses User
Datagram Protocol (UDP) at the Transport layer, also called the Host-to-host layer.
8. B. Although Telnet does use TCP and IP (TCP/IP), the question specifically asks about

layer 4, and IP works at layer 3. Telnet uses TCP at layer 4.
9. RFC 1918 These addresses can be used on a private network, but they’re not routable

through the Internet.
10. B, D, E. SMTP, FTP, and HTTP use TCP.
11. C. Class C addresses devote 24 bits to the network portion and 8 bits to the host portion.
12. C. The range of multicast addresses starts with 224.0.0.0 and goes through

239.255.255.255.
13. C. First, you should know easily that only TCP and UDP work at the Transport layer,

so now you have a 50/50 shot. However, since the header has sequencing, acknowledgment, and window numbers, the answer can only be TCP.
14. A. Both FTP and Telnet use TCP at the Transport layer; however, they both are Appli-

cation layer protocols, so the Application layer is the best answer for this question.
15. C. The four layers of the DoD model are Application/Process, Host-to-Host, Internet, and

Network Access. The Internet layer is equivalent to the Network layer of the OSI model.

Chapter 4: Easy Subnetting

993

16. C, E. The Class A private address range is 10.0.0.0 through 10.255.255.255. The Class

B private address range is 172.16.0.0 through 172.31.255.255, and the Class C private
address range is 192.168.0.0 through 192.168.255.255.
17. B. The four layers of the TCP/IP stack (also called the DoD model) are Application/

Process, Host-to-host, Internet, and Network Access. The Host-to-host layer is
equivalent to the Transport layer of the OSI model.
18. B, C. ICMP is used for diagnostics and destination unreachable messages. ICMP is

encapsulated within IP datagrams, and because it is used for diagnostics, it will provide hosts with information about network problems.
19. C. The range of a Class B network address is 128–191. This makes our binary range

10xxxxxx.
20.
DHCPOffer
DHCPDiscover
DHCPAck
DHCPRequest

TargetB
TargetA
TargetD
TargetC

The steps are as shown in the answer diagram.

Chapter 4: Easy Subnetting
1. D. A /27 (255.255.255.224) is 3 bits on and 5 bits off. This provides 8 subnets, each

with 30 hosts. Does it matter if this mask is used with a Class A, B, or C network
address? Not at all. The number of host bits would never change.
2. D. A 240 mask is 4 subnet bits and provides 16 subnets, each with 14 hosts. We need

more subnets, so let’s add subnet bits. One more subnet bit would be a 248 mask. This
provides 5 subnet bits (32 subnets) with 3 host bits (6 hosts per subnet). This is the
best answer.
3. C. This is a pretty simple question. A /28 is 255.255.255.240, which means that

our block size is 16 in the fourth octet. 0, 16, 32, 48, 64, 80, etc. The host is in the
64 subnet.
4. F. A CIDR address of /19 is 255.255.224.0. This is a Class B address, so that is only

3 subnet bits, but it provides 13 host bits, or 8 subnets, each with 8,190 hosts.

994

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Answers to Review Questions

5. B,D The mask 255.255.254.0 (/23) used with a Class A address means that there are

15 subnet bits and 9 host bits. The block size in the third octet is 2 (256 – 254). So this
makes the subnets in the interesting octet 0, 2, 4, 6, etc., all the way to 254. The host
10.16.3.65 is in the 2.0 subnet. The next subnet is 4.0, so the broadcast address for the
2.0 subnet is 3.255. The valid host addresses are 2.1 through 3.254.
6. D. A /30, regardless of the class of address, has a 252 in the fourth octet. This means

we have a block size of 4 and our subnets are 0, 4, 8, 12, 16, etc. Address 14 is obviously in the 12 subnet.
7. D. A point-to-point link uses only two hosts. A /30, or 255.255.255.252, mask pro-

vides two hosts per subnet.
8. C. A /21 is 255.255.248.0, which means we have a block size of 8 in the third octet, so

we just count by 8 until we reach 66. The subnet in this question is 64.0. The next subnet is 72.0, so the broadcast address of the 64 subnet is 71.255.
9. A. A /29 (255.255.255.248), regardless of the class of address, has only 3 host bits.

Six hosts are the maximum number of hosts on this LAN, including the router
interface.
10. C. A /29 is 255.255.255.248, which is a block size of 8 in the fourth octet. The subnets

are 0, 8, 16, 24, 32, 40, etc. 192.168.19.24 is the 24 subnet, and since 32 is the next
subnet, the broadcast address for the 24 subnet is 31. 192.168.19.26 is the only correct
answer.
11. A. A /29 (255.255.255.248) has a block size of 8 in the fourth octet. This means the

subnets are 0, 8, 16, 24, etc. 10 is in the 8 subnet. The next subnet is 16, so 15 is the
broadcast address.
12. B. You need 5 subnets, each with at least 16 hosts. The mask 255.255.255.240 pro-

vides 16 subnets with 14 hosts—this will not work. The mask 255.255.255.224 provides 8 subnets, each with 30 hosts. This is the best answer.
13. C. First, you cannot answer this question if you can’t subnet. The 192.168.10.62

with a mask of 255.255.255.192 is a block size of 64 in the fourth octet. The host
192.168.10.62 is in the zero subnet, and the error occurred because ip subnet-zero
is not enabled on the router.
14. A. A /25 mask is 255.255.255.128. Used with a Class B network, the third and fourth

octets are used for subnetting with a total of 9 subnet bits, 8 bits in the third octet and
1 bit in the fourth octet. Since there is only 1 bit in the fourth octet, the bit is either off
or on—which is a value of 0 or 128. The host in the question is in the 0 subnet, which
has a broadcast address of 127 since 112.128 is the next subnet.

Chapter 5: VLSMs, Summarization, and Troubleshooting TCP/IP

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15. A. A /28 is a 255.255.255.240 mask. Let’s count to the ninth subnet (we need to find

the broadcast address of the eighth subnet, so we need to count to the ninth subnet).
Starting at 16 (remember, the question stated that we will not use subnet zero, so we
start at 16, not 0), 16, 32, 48, 64, 80, 96, 112, 128, 144 etc.. The eighth subnet is 128
and the next subnet is 144, so our broadcast address of the 128 subnet is 143. This
makes the host range 129–142. 142 is the last valid host.
16. C. A /28 is a 255.255.255.240 mask. The first subnet is 16 (remember that the question

stated not to use subnet zero) and the next subnet is 32, so our broadcast address is 31.
This makes our host range 17–30. 30 is the last valid host.
17. E. A Class C subnet mask of 255.255.255.224 is 3 bits on and 5 bits off (11100000)
and provides 8 subnets, each with 30 hosts. However, if the command ip subnet-zero

is not used, then only 6 subnets would be available for use.
18. E. A Class B network ID with a /22 mask is 255.255.252.0, with a block size of 4 in

the third octet. The network address in the question is in subnet 172.16.16.0 with a
broadcast address of 172.16.19.255. Only option E has the correct subnet mask listed,
and 172.16.18.255 is a valid host.
19. D,E The router’s IP address on the E0 interface is 172.16.2.1/23, which is

255.255.254.0. This makes the third octet a block size of 2. The router’s interface is in
the 2.0 subnet, and the broadcast address is 3.255 because the next subnet is 4.0. The
valid host range is 2.1 through 3.254. The router is using the first valid host address in
the range.
20. C. To test the local stack on your host, ping the loopback interface of 127.0.0.1.

Chapter 5: VLSMs, Summarization,
and Troubleshooting TCP/IP
1. D. A point-to-point link uses only two hosts. A /30, or 255.255.255.252, mask pro-

vides two hosts per subnet.
2. C. Using a /28 mask, there are 4 bits available for hosts. Two to the fourth power

minus 2 = 14.
3. D. For 6 hosts we need to leave 3 bits in the host portion since 2 to the third power = 8

and 8 less 2 is 6.With 3 bits for the host portion, that leaves 29 bits for the mask or /29.
4. C. To use VLSM, the routing protocols in use possess the capability to transmit subnet

mask information.

996

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Answers to Review Questions

5. D. In a question like this, you need to look for an interesting octet where you can

combine networks. In this example, the third octet has all our subnets so we just
need to find our block size now. If we used a block of 8 starting at 172.16.0.0/19,
then we cover 172.16.0.0 through 172.16.7.255. However, if we used 172.16.0.0/20,
then we’d cover a block of 16 which would be from 172.16.0.0 through
172.16.15.255, which is the best answer.
6. C. The IP address of the station and the gateway are not in the same network. Since

the address of the gateway is correct on the station, it is most likely the IP address
of the station is incorrect.
7. B. With an incorrect gateway, Host A will not be able to communicate with the router

or beyond the router but will be able to communicate within the subnet.
8. A. Pinging the remote computer would fail if any of the other tests fail.
9. C. When a ping to the local host IP address fails, you can assume the NIC is not

functional.
10. C, D. If a ping to the local host succeeds, you can rule out IP stack or NIC failure.
11. E. A /29 mask yields only 6 addresses, so none of the networks could use it.
12. A. The most likely problem if you can ping a computer by IP address but not by name

is a failure of DNS.
13. D. When you issue the ping command, you are using the ICMP protocol.
14. B. The traceroute command displays the networks traversed on a path to a network

destination.
15. C. The ping command tests connectivity to another station. The full command is

shown below.
C:\>ping 172.16.10.2
Pinging 172.16.10.2 with 32 bytes of data:
Reply from 172.16.10.2: bytes=32 time<1ms TTL=128
Reply from 172.16.10.2: bytes=32 time<1ms TTL=128
Reply from 172.16.10.2: bytes=32 time<1ms TTL=128
Reply from 172.16.10.2: bytes=32 time<1ms TTL=128
Ping statistics for 172.16.10.2:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

Chapter 6: Cisco’s Internetworking Operating System (IOS)

997

16.
traceroute

Displays the list of routers on a path to a network destination

arp -a

Displays IP-to-MAC-address mappings on a Windows PC

show ip arp

Displays the ARP table on a Cisco router

ipconfig /all

Shows you the PC network configuration

The command uses the functions described in the answer table.
17. C. The interesting octet in this example is the second octet, and it is a block size of four

starting at 10.0.0.0. By using a 255.252.0.0 mask, we are telling the summary to use a
block size of four in the 2nd octet. This will cover 10.0.0.0 through 10.3.255.255. This
is the best answer.
18. A. The command that displays the ARP table on a Cisco router is show ip arp.
19. C. The /all switch must be added to the ipconfig command on a PC to verify DNS

configuration.
20. C. If you start at 192.168.128.0 and go through 192.168.159.0, you can see this is a

block of 32 in the third octet. Since the network address is always the first one in the
range, the summary address is 192.168.128.0. What mask provides a block of 32 in
the third octet? The answer is 255.255.224.0, or /19.

Chapter 6: Cisco’s Internetworking
Operating System (IOS)
1. D. Typically we’d see the input errors and CRC statistics increase with a duplex error,

but it could be another Physical layer issue such as the cable might be receiving excessive interference or the network interface cards might have a failure. Typically you can
tell if it is interference when the CRC and input errors output grow but the collision
counters do not, which is the case with this question.
2. C. Once the IOS is loaded and up and running, the startup-config will be copied from

NVRAM into RAM and from then on, referred to as the running-config.
3. C, D. To configure SSH on your router, you need to set the username command, the ip
domain-name, login local, and the transport input ssh under the VTY lines and the
crypto key command. However, SSH version 2 is suggested but not required.
4. C. The show controllers serial 0/0 command will show you whether either a DTE

or DCE cable is connected to the interface. If it is a DCE connection, you need to add
clocking with the clock rate command.

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Answers to Review Questions

5.
Mode

Definition

User EXEC mode

Commands that affect the entire system

Privileged EXEC mode

Commands that affect interfaces/processes only

Global configuration mode

Interactive configuration dialog

Specific configuration modes

Provides access to all other router commands

Setup mode

Limited to basic monitoring commands

User exec mode is limited to basic monitoring commands; privileged exec mode provides access to all other router commands. Specific configuration modes include the
commands that affect a specific interface or process, while global configuration mode
allows commands that affect the entire system. Setup mode is where you access the
interactive configuration dialog.
6. B. We can see that the bandwidth is 100000 Kbit, which is 100,000,000. Kbit means

to add three zeros, which is 100 Mbits per second, or FastEthernet.
7. B. From global configuration mode, use the line vty 0 4 command to set all five default

VTY lines. However, you would typically always set all lines, not just the defaults.
8. C. The enable secret password is case sensitive, so the second option is wrong. To set
the enable secret password, use the enable secret password command from global

configuration mode. This password is automatically encrypted.
9. C. The typical banner is a message of the day (MOTD) and is set by using the global

configuration mode command banner MOTD.
10. C. The prompts offered as options indicate the following modes:
Switch(config)# is global configuration mode.
Switch> is user mode.
Switch# is privileged mode.
Switch(config-if)# is interface configuration mode.
11. D. To copy the running-config to NVRAM so that it will be used if the router is
restarted, use the copy running-config startup-config command in privileged
mode (copy run start for short).
12. D. To allow a VTY (Telnet) session into your router, you must set the VTY password.

Option C is wrong because it is setting the password on the wrong router. Notice that
you have to set the password before you set the login command. Remember, Cisco may
have you set the password before the login command.

Chapter 7: Managing a Cisco Internetwork

999

13. D. The erase startup-config command erases the contents of NVRAM and will put

you in setup mode if the switch is restarted. Option E is wrong because you must type
in the full command!
14. B. If an interface is shut down, the show interface command will show the interface

as administratively down. (It is possible that no cable is attached, but you can’t tell that
from this message.)
15. C. With the show interfaces command, you can view the configurable parameters,

get statistics for the interfaces on the switch, check for input and CRC errors, and
verify if the interfaces are shut down.
16. C. If you delete the startup-config and reload the switch, the device will automatically

enter setup mode. You can also type setup from privileged mode at any time.
17. D. You can view the interface statistics from user mode, but the command is show
interface fastethernet 0/0.
18. B. The % ambiguous command error means that there is more than one possible show

command that starts with r. Use a question mark to find the correct command.
19. B, D. The commands show interfaces and show ip interface will show you the

layer 1 and 2 status and the IP addresses of your router’s interfaces.
20. A. If you see that a serial interface and the protocol are both down, then you have a
Physical layer problem. If you see serial1 is up, line protocol is down, then you

are not receiving (Data Link) keepalives from the remote end.

Chapter 7: Managing a Cisco Internetwork
1. B. The IEEE created a new standardized discovery protocol called 802.1AB for Station

and Media Access Control Connectivity Discovery. We’ll just call it Link Layer Discovery Protocol (LLDP).
2. C. The show processes (or show processes cpu) is a good tool for determining

a given router’s CPU utilization. When it is high, it is not a good time to execute a
debug command.
3. B. The command traceroute (trace for short), which can be issued from user mode or

privileged mode, is used to find the path a packet takes through an internetwork and
will also show you where the packet stops because of an error on a router.
4. C. Since the configuration looks correct, you probably didn’t screw up the copy job.

However, when you perform a copy from a network host to a router, the interfaces
are automatically shut down and need to be manually enabled with the no shutdown
command.

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Answers to Review Questions

5. D. Specifying the address of the DHCP server allows the router to relay broadcast traf-

fic destined for a DHCP server to that server.
6. C. Before you start to configure the router, you should erase the NVRAM with the erase
startup-config command and then reload the router using the reload command.
7. C. This command can be run on both routers and switches and it displays detailed

information about each device connected to the device you’re running the command
on, including the IP address.
8. C. The Port ID column describes the interfaces on the remote device end of the

connection.
9. C. This command can be run on both routers and switches, and it displays detailed

information about each device connected to the device you’re running the command
on, including the IP address.
10. C. If you save a configuration and reload the router and it comes up either in setup

mode or as a blank configuration, chances are you have the configuration register setting incorrect.
11. D. To keep open one or more Telnet sessions, use the Ctrl+Shift+6 and then

X keystroke combination.
12. B, D. The best answers, the ones you need to remember, are that either an access con-

trol list is filtering the Telnet session or the VTY password is not set on the remote
device.
13. A, D. The show hosts command provides information on temporary DNS entries and
permanent name-to-address mappings created using the ip host command.
14. A, B, D. The tracert command is a Windows command and will not work on a router
or switch! IOS uses the traceroute command.
15. D. Since the question never mentioned anything about a suspended session, you can
assume that the Telnet session is still open, and you would just type exit to close

the session.
16. C. To see console messages through your Telnet session, you must enter the terminal
monitor command.
17. terminal monitor When you telnet into a remote device, you will not see console mes-

sages by default. For example, you will not see debugging output. To allow console
messages to be sent to your Telnet session, use the terminal monitor command.
18. E. Although option A is certainly the “best” answer, unfortunately option E will work
just fine and your boss would probably prefer you to use the show cdp neighbors
detail command.

Chapter 8: IP Routing

1001

19. D. To enable a device to be an NTP client, use the ntp server IP_address version
number command at global configuration mode. That’s all there is to it! Assuming your

NTP server is working of course.
20. B, D. You can verify your NTP client with the show ntp status and show ntp
associations commands.

Chapter 8: IP Routing
1. show ip route The ip route command is used to display the routing table of a router.
2. B. In the new 15 IOS code, Cisco defines a different route called a local route. Each has

a /32 prefix defining a route just for the one address.
3. A, B. Although option D almost seems right, it is not; the mask is the mask used on

the remote network, not the source network. Since there is no number at the end of the
static route, it is using the default administrative distance of 1.
4. C, F. The switches are not used as either a default gateway or other destination.

Switches have nothing to do with routing. It is very important to remember that the
destination MAC address will always be the router’s interface. The destination address
of a frame, from HostA, will be the MAC address of the Fa0/0 interface of RouterA.
The destination address of a packet will be the IP address of the network interface card
(NIC) of the HTTPS server. The destination port number in the segment header will
have a value of 443 (HTTPS).
5. B. This mapping was learned dynamically which means it was learned

through ARP.
6. B. Hybrid protocols use aspects of both distance vector and link state—for example,

EIGRP. Although be advised that Cisco typically just calls EIGRP an advanced distance
vector routing protocol. Do not be mislead by the way the question is worded. Yes, I know
that MAC addresses are not in a packet. You must read the question for understanding of
what they are really asking.
7. A. Since the destination MAC address is different at each hop, it must keep changing.

The IP address which is used for the routing process does not.
8. B, E. Classful routing means that all hosts in the internetwork use the same mask and

that only default masks are in use. Classless routing means that you can use variable
length subnet masks (VLSMs).
9. B, C. The distance-vector routing protocol sends its complete routing table out of all

active interfaces at periodic time intervals. Link-state routing protocols send updates
containing the state of their own links to all routers in the internetwork.

1002

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Answers to Review Questions

10. C. This is how most people see routers, and certainly they could do this type of plain

ol’ packet switching in 1990 when Cisco released their very first router and traffic was
seriously slow, but not in today’s networks! This process involves looking up every destination in the routing table and finding the exit interface for every packet.
11. A, C. The S* shows that this is a candidate for default route and that it was configured

manually.
12. B. RIP has an administrative distance (AD) of 120, while EIGRP has an administrative

distance of 90, so the router will discard any route with a higher
AD than 90 to that same network.
13. D. Recovery from a lost route requires manual intervention by a human to replace the

lost route.
14. A. RIPv1 and RIPv2 only use the lowest hop count to determine the best path to a

remote network.
15. A. Since the routing table shows no route to the 192.168.22.0 network, the router will

discard the packet and send an ICMP destination unreachable message out of interface
FastEthernet 0/0, which is the source LAN from which the packet originated.
16. C. Static routes have an administrative distance of 1 by default. Unless you change

this, a static route will always be used over any other dynamically learned route.
EIGRP has an administrative distance of 90, and RIP has an administrative distance
of 120, by default.
17. C. BGP is the only EGP listed.
18. D. Recovery from a lost route requires manual intervention by a human to replace

the lost route. The advantages are less overhead on the router and network, as well
as more security.
19. C. The show ip interface brief command displays a concise summary of the interfaces.
20. B. The 150 at the end changes the default administrative distance (AD) of 1 to 150.

Chapter 9: Open Shortest
Path First (OSPF)
1. B. Only the EIGRP routes will be placed in the routing table because it has the lowest

administrative distance (AD), and that is always used before metrics.
2. A, B, C. Any router that is member of two areas must be an area border router or ABR.

Chapter 9: Open Shortest Path First (OSPF)

1003

3. A, C. The process ID for OSPF on a router is only locally significant and you can use

the same number on each router, or each router can have a different number—it just
doesn’t matter. The numbers you can use are from 1 to 65,535. Don’t get this confused
with area numbers, which can be from 0 to 4.2 billion.
4. B. The router ID (RID) is an IP address used to identify the router. It need not and

should not match.
5. C. The router ID (RID) is an IP address used to identify the router. Cisco chooses the

router ID by using the highest IP address of all configured loopback interfaces. If no
loopback interfaces are configured with addresses, OSPF will choose the highest IP
address of all active physical interfaces.
6. A. The administrator typed in the wrong wildcard mask configuration. The wildcard

should have been 0.0.0.255 or even 0.255.255.255.
7. A. A dash (-) in the State column indicates no DR election, because they are not

required on a point-to-point link such as a serial connection.
8. D. By default the administrative distance of OSPF is 110.
9. A. Hello packets are addressed to multicast address 224.0.0.5.
10. A. The show ip ospf neighbor command displays all interface-related neighbor infor-

mation. This output shows the DR and BDR (unless your router is the DR or BDR), the
RID of all directly connected neighbors and the IP address and name of the directly connected interface.
11. A. 224.0.0.6 is used on broadcast networks to reach the DR and BDR.
12. D. The Hello and Dead timers must be set the same on two routers on the same link or

they will not form an adjacency (relationship). The default timers for OSPF are 10 seconds for the Hello timer and 40 seconds for the Dead timer.
13.
Designated router

contains only the best routes

Topological database

elected on broadcast networks

Hello protocol

contains all routes learned

Routing table

provides dynamic neighbor discovery

A designated router is elected on broadcast networks. Each OSPF router maintains
an identical database describing the AS topology. A Hello protocol provides dynamic
neighbor discovery. A routing table contains only the best routes.

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Answers to Review Questions

14. passive-interface fastEthernet 0/1 The command passive-interface
fastEthernet 0/1 will disable OSPF on the specified interface only.
15. B, G. To enable OSPF, you must first start OSPF using a process ID. The number is

irrelevant; just choose a number from 1 to 65,535 and you’re good to go. After you
start the OSPF process, you must configure interfaces on which to activate OSPF using
the network command with wildcards and specification of an area. Option F is wrong
because there must be a space after the parameter area and before you list the area
number.
16. A. The default OSPF interface priority is 1, and the highest interface priority determines

the designated router (DR) for a subnet. The output indicates that the router with a
router ID of 192.168.45.2 is currently the backup designated router (BDR) for the segment, which indicates that another router became the DR. It can be then be assumed that
the DR router has an interface priority higher than 2. (The router serving the DR function is not present in the truncated sample output.)
17. A, B, C. OSPF is created in a hierarchical design, not a flat design like RIP. This

decreases routing overhead, speeds up convergence, and confines network instability to
a single area of the network.
18. show ip ospf interface The show ip ospf interface command displays all inter-

face-related OSPF information. Data is displayed about OSPF information for all
OSPF-enabled interfaces or for specified interfaces.
19. A. LSA packets are used to update and maintain the topological database.
20. B. At the moment of OSPF process startup, the highest IP address on any active inter-

face will be the router ID (RID) of the router. If you have a loopback interface configured (logical interface), then that will override the interface IP address and become the
RID of the router automatically.

Chapter 10: Layer 2 Switching
1. A. Layer 2 switches and bridges are faster than routers because they don’t take up time

looking at the Network Layer header information. They do make use of the Data Link
layer information.
2. mac address-table static aaaa.bbbb.cccc vlan 1 int fa0/7 You can set a static

MAC address in the MAC address table and when done it will appear as a static entry
in the table.
3. B, D, E. Since the MAC address is not present in the table, it will send the frame out of

all ports in the same VLAN with the exception of the port on which it was received.

Chapter 10: Layer 2 Switching

1005

4. show mac address-table This command displays the forward filter table, also called a

content addressable memory (CAM) table.
5.
Address learning

Address learning

Packet forwarding

Forward/filter decisions

Layer three security

Loop avoidance

Forward/filter decisions
Loop avoidance

The three functions are address learning, forward/filter decisions, and loop avoidance.
6. A, D. In the above output, you can see that the port is in Secure-shutdown mode and

the light for the port would be amber. To enable the port again you’d need to do the
following:
S3(config-if)#shutdown
S3(config-if)#no shutdown

7. switchport port-security maximum 2 The maximum setting of 2 means only two

MAC addresses can be used on that port; if the user tries to add another host on
that segment, the switch port will take the action specified. In the port-security
violation command.
8. B. The switchport port-security command enables port security, which is a prereq-

uisite for the other commands to function.
9. B. Gateway redundancy is not an issue addressed by STP.
10. A. If no loop avoidance schemes are put in place, the switches will flood broadcasts

endlessly throughout the internetwork. This is sometimes referred to
as a broadcast storm.
11. B, C. Shutdown and protect mode will alert you via SNMP that a violation has

occurred on a port.
12. Spanning tree protocol (STP) STP is a switching loop avoidance scheme use by

switches.
13. ip default-gateway If you want to manage your switches from outside your LAN,

you need to set a default gateway on the switches, just as you would with a host.
14. C. The IP address is configured under a logical interface, called a management domain

or VLAN 1.

1006

Appendix B

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Answers to Review Questions

15. B. The show port-security interface command displays the current port security and

status of a switch port, as in this sample output:
Switch# show port-security interface fastethernet0/1
Port Security: Enabled
Port status: SecureUp
Violation mode: Shutdown
Maximum MAC Addresses: 2
Total MAC Addresses: 2
Configured MAC Addresses: 2
Aging Time: 30 mins
Aging Type: Inactivity
SecureStatic address aging: Enabled
Security Violation count: 0

16. switchport port-security mac-address sticky Issuing the switchport port-security
mac-address sticky command will allow a switch to save a dynamically learned MAC

address in the running-configuration of the switch, which prevents the administrator from
having to document or configure specific MAC addresses.
17. B, D. To limit connections to a specific host, you should configure the MAC address of

the host as a static entry associated with the port, although be aware that this host can
still connect to any other port, but no other port can connect to f0/3, in this example.
Another solution would be to configure port security to accept traffic only from the
MAC address of the host. By default, an unlimited number of MAC addresses can be
learned on a single switch port, whether it is configured as an access port or a trunk
port. Switch ports can be secured by defining one or more specific MAC addresses that
should be allowed to connect and by defining violation policies (such as disabling the
port) to be enacted if additional hosts try to gain a connection.
18. D. The command statically defines the MAC address of 00c0.35F0.8301 as an allowed

host on the switch port. By default, an unlimited number of MAC addresses can be
learned on a single switch port, whether it is configured as an access port or a trunk
port. Switch ports can be secured by defining one or more specific MAC addresses that
should be allowed to connect and violation policies (such as disabling the port) if additional hosts try to gain a connection.
19. D. You would not make the port a trunk. In this example, this switchport is a member

of one VLAN. However, you can configure port security on a trunk port, but again,
not valid for this question.
20. switchport port-security violation shutdown This command is used to set the

reaction of the switch to a port violation of shutdown.

Chapter 11: VLANs and InterVLAN Routing

1007

Chapter 11: VLANs and
InterVLAN Routing
1. D. Here’s a list of ways VLANs simplify network management:
uu

uu

uu

Network adds, moves, and changes are achieved with ease by just configuring a
port into the appropriate VLAN.
A group of users that need an unusually high level of security can be put into its
own VLAN so that users outside of the VLAN can’t communicate with them.
As a logical grouping of users by function, VLANs can be considered independent
from their physical or geographic locations.

uu

VLANs greatly enhance network security if implemented correctly.

uu

VLANs increase the number of broadcast domains while decreasing their size.

2. ip routing Routing must be enabled on the layer 3 switch.
3. C. VLANs can span across multiple switches by using trunk links, which carry traffic

for multiple VLANs.
4. B. While in all other cases access ports can be a member of only one VLAN, most

switches will allow you to add a second VLAN to an access port on a switch port for
your voice traffic; it’s called the voice VLAN. The voice VLAN used to be called the
auxiliary VLAN, which allowed it to be overlaid on top of the data VLAN, enabling
both types of traffic through the same port.
5. A. Yes, you have to do a no shutdown on the VLAN interface.
6. C. Unlike ISL which encapsulates the frame with control information, 802.1q inserts

an 802.1q field along with tag control information.
7. D. Instead of using a router interface for each VLAN, you can use one FastEthernet

interface and run ISL or 802.1q trunking. This allows all VLANs to communicate
through one interface. Cisco calls this a “router on a stick.”
8. switchport access vlan 2 This command is executed under the interface (switch

port) that is being placed in the VLAN.
9. show vlan After you create the VLANs that you want, you can use the show vlan

command to check them out.
10. B. The encapsulation command specifying the VLAN for the subinterface must be

present under both subinterfaces.

1008

Appendix B

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Answers to Review Questions

11. A. With a multilayer switch, enable IP routing and create one logical interface for each
VLAN using the interface vlan number command and you’re now doing inter-VLAN

routing on the backplane of the switch!
12. A. Ports Fa0/15–18 are not present in any VLANs. They are trunk ports.
13. C. Untagged frames are members of the native VLAN, which by default is VLAN 1.
14. sh interfaces fastEthernet 0/15 switchport This show interfaces interface
switchport command shows us the administrative mode of dynamic desirable and that

the port is a trunk port, DTP was used to negotiate the frame tagging method of ISL,
and the native VLAN is the default of 1.
15. C. VLANs are not location dependent and can span to multiple switches using trunk

links. Moreover, they can be subnets of major networks.
16. B. The host’s default gateway should be set to the IP address of the subinterface that is

associated with the VLAN of which the host is a member, in this case VLAN 2.
17. C. Frame tagging is used when VLAN traffic travels over a trunk link. Trunk links

carry frames for multiple VLANs. Therefore, frame tags are used for identification of
frames from different VLANs.
18. vlan 2 To configure VLANs on a Cisco Catalyst switch, use the global config vlan

command.
19. B. 802.1q uses the native VLAN.
20. switchport nonegotiate You can use this command only when the interface switch-

port mode is access or trunk. You must manually configure the neighboring interface
as a trunk interface to establish a trunk link.

Chapter 12: Security
1. D. It’s compared with lines of the access list only until a match is made. Once the

packet matches the condition on a line of the access list, the packet is acted upon and
no further comparisons take place.
2. C. The range of 192.168.160.0 to 192.168.191.0 is a block size of 32. The network

address is 192.168.160.0 and the mask would be 255.255.224.0, which for an access
list must be a wildcard format of 0.0.31.255. The 31 is used for a block size of 32.
The wildcard is always one less than the block size.
3. C. Using a named access list just replaces the number used when applying the list to the
router’s interface. ip access-group Blocksales in is correct.

Chapter 12: Security

1009

4. B. The list must specify TCP as the Transport layer protocol and use a correct wild-

card mask (in this case 0.0.0.255), and it must specify the destination port (80). It also
should specify all as the set of computers allowed to have this access.
5. A. The first thing to check in a question like this is the access-list number. Right away,

you can see that the second option is wrong because it is using a standard IP access-list
number. The second thing to check is the protocol. If you are filtering by upper-layer
protocol, then you must be using either UDP or TCP; this eliminates the fourth option.
The third and last answers have the wrong syntax.
6. C. Of the available choices, only the show ip interface command will tell you which
interfaces have access lists applied. show access-lists will not show you which inter-

faces have an access list applied.
7.
show access-list

Shows only the parameters for the access list 110.
This command does not show you the interface the list
is set on.

show access-list 110

Shows only the IP access lists configured on the router.

show ip access-list

Shows which interfaces have acces lists set.

show ip interface

Displays all access lists and their parameters configured
on the router. This command does not show you which
interface the list is set on.

The command show access-list displays all access lists and their parameters configured
on the router; it does not show you which interface the list is set on. show access-list
110 shows only the parameters for the access list 110 and, again, does not tell you which
interface the list is set on. show ip access-list reveals only the IP access lists configured
on the router. Finally, show ip interface shows which interfaces have access lists set.
The functions of each command are as shown in the solution graphic.
8. C. The extended access list ranges are 100–199 and 2000–2699, so the access-list

number of 100 is valid. Telnet uses TCP, so the protocol TCP is valid. Now you just
need to look for the source and destination address. Only the third option has the correct sequence of parameters. Option B may work, but the question specifically states
“only” to network 192.168.10.0, and the wildcard in option B is too broad.
9. D. Extended IP access lists use numbers 100–199 and 2000–2699 and filter based on

source and destination IP address, protocol number, and port number. The last option
is correct because of the second line that specifies permit ip any any. (I used 0.0.0.0
255.255.255.255, which is the same as the any option.) The third option does not have
this, so it would deny access but not allow everything else.

1010

Appendix B

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Answers to Review Questions

10. D. First, you must know that a /20 is 255.255.240.0, which is a block size of 16 in

the third octet. Counting by 16s, this makes our subnet 48 in the third octet, and the
wildcard for the third octet would be 15 since the wildcard is always one less than the
block size.
11. B. To find the wildcard (inverse) version of this mask, the zero and one bits are simply

reversed as follows:
11111111.11111111.11111111.11100000 (27 one bits, or /27)
00000000.00000000.00000000.00011111 (wildcard/inverse mask)
12. A. First, you must know that a /19 is 255.255.224.0, which is a block size of 32 in the

third octet. Counting by 32s, this makes our subnet 192 in the third octet, and the
wildcard for the third octet would be 31 since the wildcard is always one less than the
block size.
13. B. The scope of an access list is determined by the wildcard mask and the network

address to which it is applied. For example, in this case the starting point of the
list of addresses affected by the mask is the network ID 192.111.16.32. The wildcard mask is 0.0.0.31. Adding the value of the last octet in the mask to the network
address (32 + 31 = 63) tells you where the effects of the access list ends, which is
192.111.16.63. Therefore, all addresses in the range 192.111.16.32–192.111.16.63
will be denied by this list.
14. C. To place an access list on an interface, use the ip access-group command in inter-

face configuration mode.
15. B. With no permit statement, the ACL will deny all traffic.
16. D. If you add an access list to an interface and you do not have at least one permit state-

ment, then you will affectively shut down the interface because of the implicit deny any
at the end of every list.
17. C. Telnet access to the router is restricted by using either a standard or extended IP
access list inbound on the VTY lines of the router. The command access-class is used

to apply the access list to the VTY lines.
18. C. A Cisco router has rules regarding the placement of access lists on a router interface.

You can place one access list per direction for each layer 3 protocol configured on an
interface.
19. C. The most common attack on a network today is a denial of service (DoS) because

they are the easiest attack to achieve.
20. C. Implementing intrusion detection services and intrusion prevention services will

help notify you and stop attacks in real time.

Chapter 13: Network Address Translation

1011

Chapter 13: Network Address Translation
1. A, C, E. NAT is not perfect and can cause some issues in some networks, but most net-

works work just fine. NAT can cause delays and troubleshooting problems, and some
applications just won’t work.
2. B, D, F. NAT is not perfect, but there are some advantages. It conserves global

addresses, which allow us to add millions of hosts to the Internet without “real” IP
addresses. This provides flexibility in our corporate networks. NAT can also allow
you to use the same subnet more than once in the same network without overlapping
networks.
3. C. The command debug ip nat will show you in real time the translations occurring

on your router.
4. A. The command show ip nat translations will show you the translation table con-

taining all the active NAT entries.
5. D. The command clear ip nat translations * will clear all the active NAT entries

in your translation table.
6. B. The show ip nat statistics command displays a summary of the NAT configura-

tion as well as counts of active translation types, hits to an existing mapping, misses
(causing an attempt to create a mapping), and expired translations.
7. B. The command ip nat pool name creates the pool that hosts can use to get onto the

global Internet. What makes option B correct is that the range 171.16.10.65 through
171.16.10.94 includes 30 hosts, but the mask has to match 30 hosts as well, and that
mask is 255.255.255.224. Option C is wrong because there is a lowercase t
in the pool name. Pool names are case sensitive.
8. A, C, E. You can configure NAT three ways on a Cisco router: static, dynamic, and

NAT Overload (PAT).
9. B. Instead of the netmask command, you can use the prefix-length length statement.
10. C. In order for NAT to provide translation services, you must have ip nat inside and
ip nat outside configured on your router’s interfaces.
11. A, B, D. The most popular use of NAT is if you want to connect to the Internet and

you don’t want hosts to have global (real) IP addresses, but options B and D are correct
as well.
12. C. An inside global address is considered to be the IP address of the host on the private

network after translation.

1012

Appendix B

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Answers to Review Questions

13. A. An inside local address is considered to be the IP address of the host on the private

network before translation.
14. D. What we need to figure out for this question is only the inside global pool. Basically

we start at 1.1.128.1 and end at 1.1.135.174; our block size is 8 in the third octet, or
/21. Always look for your block size and the interesting octet and you can find your
answer every time.
15. B. Once you create your pool, the command ip nat inside source must be used to

say which inside locals are allowed to use the pool. In this question we need to see if
access-list 100 is configured correctly, if at all, so show access-list is the best answer.
16. A. You must configure your interfaces before NAT will provide any translations. On the
inside network interfaces, you would use the command ip nat inside. On the outside
network interfaces, you will use the command ip nat outside.
17. B. You must configure your interfaces before NAT will provide any translations. On
the inside networks you would use the command ip nat inside. On the outside network interfaces, you will use the command ip nat outside.
18. C. Another term for Port Address Translation is NAT Overload because that is the keyword

used to enable port address translation.
19. B. Fast-switching is used on Cisco routers to create a type of route cache in order to

quickly forward packets through a router without having to parse the routing table for
every packet. As packets are processed-switched (looked up in the routing table), this
information is stored in the cache for later use if needed for faster routing processing.
20. B. Once you create a pool for the inside locals to use to get out to the global Internet,
you must configure the command to allow them access to the pool. The ip nat inside
source list number pool-name overload command has the correct sequence for this

question.

Chapter 14: Internet Protocol
Version 6 (IPv6)
1. B. Unlike unicast addresses, global unicast addresses are meant to be routed.
2. A. Packets addressed to a unicast address are delivered to a single interface. For load

balancing, multiple interfaces can use the same address.
3. C. Link-local addresses are meant for throwing together a temporary LAN for meet-

ings or a small LAN that is not going to be routed but needs to share and access files
and services locally.

Chapter 14: Internet Protocol Version 6 (IPv6)

1013

4. D. These addresses are meant for nonrouting purposes like link-local, but they are

almost globally unique, so it is unlikely they will have an address overlap. Unique local
addresses were designed as a replacement for site-local addresses.
5. B. Packets addressed to a multicast address are delivered to all interfaces identified with

the multicast address, the same as in IPv4. It is also called a one-to-many address. You
can always tell a multicast address in IPv6 because multicast addresses always start
with FF.
6. C. Anycast addresses identify multiple interfaces, which is somewhat similar to multicast

addresses; however, the big difference is that the anycast packet is only delivered to one
address, the first one it finds defined in the terms of routing distance. This address can
also be called one-to-one-of-many, or one-to-nearest.
7. C. The loopback address with IPv4 is 127.0.0.1. With IPv6, that address is ::1.
8. C, D. Adjacencies and next-hop attributes now use link-local addresses, and OSPFv3

still uses multicast traffic to send its updates and acknowledgments with the addresses
FF02::5 for OSPF routers and FF02::6 for OSPF designated routers. These are the
replacements for 224.0.0.5 and 224.0.0.6, respectively.
9. A, C. Host A would send an RS to R1, which would respond with an RA, if the host

hasn’t already learned this information previously. The host now has the default gateway information it needs to send packets to a remote network. IPv6, like IPv4, has
both a network portion and host portion in the IPv6 packet.
10. C. A router solicitation is sent out using the all-routers multicast address of FF02::2.

The router can send a router advertisement to all hosts using the FF02::1 multicast
address.
11. B. This can be a hard question if you don’t remember to invert the 7th bit! Always

look for the 7th bit when studying for the Cisco exams. The EUI-64 autoconfiguration inserts an FF:FE in the middle of the 48-bit MAC address to create a unique IPv6
address.
12. A. The NDP neighbor advertisement (NA) contains the MAC address. A neighbor

solicitation (NS) was initially sent asking for the MAC address.
13. A. To enable OSPFv3, you enable the protocol at the interface level as with RIPng. The
command string is ipv6 ospf process-id area area-id.
14. B, D. To shorten the written length of an IPv6 address, successive fields of zeros may be

replaced by double colons. In trying to shorten the address further, leading zeros may
also be removed. Just as with IPv4, a single device’s interface can have more than one
address; with IPv6 there are more types of addresses and the same rule applies. There
can be link-local, global unicast, multicast, and anycast addresses all assigned to the
same interface.

1014

Appendix B

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Answers to Review Questions

15. C, D. IPv4 addresses are 32 bits long and are represented in decimal format. IPv6

addresses are 128 bits long and represented in hexadecimal format.
16. B. There are no broadcasts with IPv6. Unicast, multicast, anycast, global, and link-

local unicast are used.
17. D. There are 16 bits (four hex characters) in an IPv6 field.
18. A, D. Global addresses start with 2000::/3, link-locals start with FE80::/10, loopback

is ::1, and unspecified is just two colons (::). Each interface will have a loopback address
automatically configured.
19. B, C. If you verify your IP configuration on your host, you’ll see that you have mul-

tiple IPv6 addresses, including a loopback address. The last 64 bits represent the
dynamically created interface ID, and leading zeros are not mandatory in a 16-bit
IPv6 field.
20. C, D, E. OSPFv2 does not use the network command under global configuration mode,

nor does it use wildcard masks as IPv4 does. However, they can both use the interface
command to configure OSPF, use a 32-bit RID, and both use LSAs.

Chapter 15: Enhanced Switched
Technologies
1. B, D. The switch is not the root bridge for VLAN 1 or the output would tell us exactly

that. We can see that the root bridge for VLAN 1 is off of interface G1/2 with a cost of
4, meaning it is directly connected. Use the command show cdp nei to find your root
bridge at this point. Also, the switch is running RSTP (802.1d), not STP.
2. D. If you have a server or other devices connected into your switch that you’re totally

sure won’t create a switching loop if STP is disabled, you can use something called
PortFast on these ports. Using it means the port won’t spend the usual 50 seconds to
come up while STP is converging. Understand this doesn’t completely disable STP, just
stops any port configured with PortFast from transitioning the different port states,
and immediately puts the port into forwarding state.
3. A, D. It is important that you can find your root bridge, and the show spanning-tree

command will help you do this. To quickly find out which VLANs your switch is the
root bridge for, use the show spanning-tree summary command.
4. A. 802.1w is the also called Rapid Spanning Tree Protocol. It is not enabled by default

on Cisco switches, but it is a better STP to run because it has all the fixes that the Cisco
extensions provide with 802.1d. Remember, Cisco runs RSTP PVST+, not just RSTP.

Chapter 15: Enhanced Switched Technologies

1015

5. B. The Spanning Tree Protocol is used to stop switching loops in a layer 2 switched

network with redundant paths.
6. C. Convergence occurs when all ports on bridges and switches have transitioned to

either the forwarding or blocking states. No data is forwarded until convergence is
complete. Before data can be forwarded again, all devices must be updated.
7. C, E. There are two types of EtherChannel: Cisco’s PAgP and the IEEE’s LACP. They

are basically the same, and there is little difference to configuring them. For PAgP,
use auto or desirable mode, and with LACP use passive or active. These modes decide
which method you are using, and they must be configured the same on both sides of
the EtherChannel bundle.
8. A, B, F. RSTP helps with convergence issues that plague traditional STP. Rapid PVST+

is based on the 802.1w standard in the same way that PVST+ is based on 802.1d. The
operation of Rapid PVST+ is simply a separate instance of 802.1w for each VLAN.
9. D. BPDU Guard is used when a port is configured for PortFast, or it should be used,

because if that port receives a BPDU from another switch, BPDU Guard will shut that
port down to stop a loop from occurring.
10. C. To allow for the PVST+ to operate, there’s a field inserted into the BPDU to accom-

modate the extended system ID so that PVST+ can have a root bridge configured on
a per-STP instance. The extended system ID (VLAN ID) is a 12-bit field, and we can
even see what this field is carrying via the show spanning-tree command output.
11. C. PortFast and BPDU Guard allow a port to transition to the forwarding state quickly,

which is great for a switch port but not for load balancing. You can somewhat load balance with RSTP, but that is out of the scope of our objectives, and although you can use
PPP to configure multilink (bundle links), this is performed on asynchronous or synchronous serial links. Cisco’s EtherChannel can bundle up to eight ports between switches.
12. D. If the Spanning Tree Protocol is not running on your switches and you connect them

together with redundant links, you will have broadcast storms and multiple frame copies;
you will have broadcast storms and multiple frame copies being received by the same
destination device..
13. B, C, E. All the ports on both sides of every link must be configured exactly the same

or it will not work. Speed, duplex, and allowed VLANs must match.
14. D, F. There are two types of EtherChannel: Cisco’s PAgP and the IEEE’s LACP. They

are basically the same, and there is little difference to configure them. For PAgP, use the
auto or desirable mode, and with LACP use the passive or active mode. These modes
decide which method you are using, and they must be configured the same on both sides
of the EtherChannel bundle.
15. D. You can’t answer this question if you don’t know who the root bridge is. SC has

a bridge priority of 4,096, so that is the root bridge. The cost for SB was 4, with the

1016

Appendix B

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Answers to Review Questions

direct link, but that link went down. If SB goes through SA to SC, the cost would be
4 + 19, or 23. If SB goes to SA to SD to SC, the cost is 4 + 4 + 4 = 12.
16. A, D. To configure EtherChannel, create the port channel from global configuration

mode, and then assign the group number on each interface using the active mode to
enable LACP, although just configuring the channel-group command under your interfaces will enable the bundle, but options A and D are the best Cisco objective answers.
17. A, D. You can set the priority to any value from 0 through 61,440 in increments of

4,096. Setting it to zero (0) means that the switch will always be a root as long as it has
a lower MAC than another switch with its bridge ID also set to 0. You can also force a
switch to be a root for a VLAN with the spanning-tree vlan vlan primary command.
18. A. By using per-VLAN spanning tree, the root bridge can be placed in the center

of where all the resources are for a particular VLAN, which enables optimal path
determination.
19. A, C, D, E. Each 802.1d port transitions through blocking, listening, learning, and

finally forwarding after 50 seconds, by default. RSTP uses discarding, learning,
and forwarding only.
20. A, C, D, E, F. The roles a switch port can play in STP are root, non-root, designated,

non-designated, forwarding, and blocking. Discarding is used in RSTP, and disabled
could be a role, but it’s not listed as a possible answer.

Chapter 16: Managing Cisco Devices
1. B. The default configuration setting is 0x2102, which tells the router to load the IOS

from flash and the configuration from NVRAM. 0x2142 tells the router to bypass the
configuration in NVRAM so that you can perform password recovery.
2. E. To copy the IOS to a backup host, which is stored in flash memory by default, use
the copy flash tftp command.
3. B. To install a new license on an ISR G2 router, use the license install url command.
4. C. The configuration register provides the boot commands, and 0x2101 tells the router to

boot the mini-IOS, if found, and not to load a file from flash memory. Many newer routers do not have a mini-IOS, so as an alternative, the router would end up in ROM monitor
mode if the mini-IOS is not found. However, option C is the best answer for this question.
5. B. The show flash command will provide you with the current IOS name and size and

the size of flash memory.
6. C. Before you start to configure the router, you should erase the NVRAM with the erase
startup-config command and then reload the router using the reload command.

Chapter 16: Managing Cisco Devices

1017

7. D. The command copy tftp flash will allow you to copy a new IOS into flash memory

on your router.
8. C. The best answer is show version, which shows you the IOS file running currently
on your router. The show flash command shows you the contents of flash memory, not

which file is running.
9. C. All Cisco routers have a default configuration register setting of 0x2102, which tells

the router to load the IOS from flash memory and the configuration from NVRAM.
10. C. If you save a configuration and reload the router and it comes up either in setup

mode or as a blank configuration, chances are the configuration register setting is
incorrect.
11. D. The License boot module command installs a Right-To-Use license feature on

a router.
12. A. The show license command determines the licenses that are active on your system.

It also displays a group of lines for each feature in the currently running IOS image
along with several status variables related to software activation and licensing, both
licensed and unlicensed features.
13. B. The show license feature command allows you to view the technology package

licenses and feature licenses that are supported on your router along with several status variables related to software activation and licensing, both licensed and unlicensed features.
14. C. The show license udi command displays the unique device identifier (UDI) of the

router, which comprises the product ID (PID) and serial number of the router.
15. D. The show version command displays various information about the current IOS

version, including the licensing details at the end of the command’s output.
16. C. The license save flash command allows you to back up your license to

flash memory.
17. C. The show version command provides you with the current configuration

register setting.
18. C, D. The two steps to remove a license are to first disable the technology package and

then clear the license.
19. B, D, E. Before you back up an IOS image to a laptop directly connected to a router’s

Ethernet port, make sure that the TFTP server software is running on your laptop, that
the Ethernet cable is a “crossover,” and that the laptop is in the same subnet as the router’s
Ethernet port, and then you can use the copy flash tftp command from your laptop.
20. C. The default configuration setting of 0x2102 tells the router to look in NVRAM for

the boot sequence.

1018

Appendix B

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Answers to Review Questions

Chapter 17: IP Services
1. B. You can create and then enter the ACL into the snmp-server command when setting

your SNMP configuration on a router.
2. C. GLBP is a Cisco proprietary FHRP that can provide true load-balancing. Instead of

having active and passive routers, all routers on a LAN can be forwarders with GLBP.
3. C. The default priority is 100, and if you change the priority to a higher setting, you

provide the router with a better chance of being active, but only if the FHRP configured
routers come up at the same time.
4. A. The command service sequence-numbers adds a sequence number to each system

message.
5. C. With NetFlow, you can collect information about the flow of traffic on the network,

including address and protocols in use. A recent version of NetFlow is version 9, referred
to as Flexible NetFlow.
6. F. There are eight different trap levels. If you choose level 4, level 0 through 4 will be

displayed, giving you emergency, alert, critical, and error messages as well as warning
messages. Here are the levels and what they perform.
Router (config) #logging trap ?
<0-7>
alerts
critical
debugging
emergencies
errors
informational
notifications
warnings

Logging severity level
Immediate action needed
Critical conditions
Debugging messages
System is unusable
Error conditions
Informational messages
Normal but significant conditions
Warning conditions

(severity=1)
(severity=2)
(severity=7)
(severity=0)
(severity=3)
(severity=6)
(severity=5)
(severity=4)

7. C. HSRP can keep track of outside interfaces to switch routers from passive to active if

the WAN on one router goes down, for example.
8. B. The show ip cache flow command provide a summary of the NetFlow statistics,

including which protocols are in use.
9. B, C, D. NetFlow, SNMP, and syslog are all different applications that provide dif-

ferent features for administrating your network. NetFlow is a very powerful Cisco
tool that allows you to see who is doing what, understand network capacity, and even
gather accounting information.

Chapter 17: IP Services

1019

10. D. There are eight different trap levels. If you choose level 5, level 0 through 5 will be

displayed, giving you emergency, alert, critical, error, and warning messages as well as
notification messages. Here are the levels and what they perform.
Router (config) #logging trap
<0-7>
alerts
critical
debugging
emergencies
errors
informational
notifications
warnings

?

Logging severity level
Immediate action needed
Critical conditions
Debugging messages
System is unusable
Error conditions
Informational messages
Normal but significant conditions
Warning conditions

(severity=1)
(severity=2)
(severity=7)
(severity=0)
(severity=3)
(severity=6)
(severity=5)
(severity=4)

11. B, C. There is a logging host command configured to 172.16.10.1, so all messages will

be sent there, but don’t forget that all messages are always sent to the memory buffers
on a router as well. Debugging is trap level 7.
12. B, D. You need to have a Cisco router to run the proprietary NetFlow application, plus

you need a server to send the information to, and this is called a collector.
13. B. There are eight different trap levels. If you choose level 3, level 0 through 3 will be

displayed, giving you emergency, alert, and critical messages as well as error messages.
Here are the levels and what they perform.
Router (config) #logging trap
<0-7>
alerts
critical
debugging
emergencies
errors
informational
notifications
warnings

?

Logging severity level
Immediate action needed
Critical conditions
Debugging messages
System is unusable
Error conditions
Informational messages
Normal but significant conditions
Warning conditions

(severity=1)
(severity=2)
(severity=7)
(severity=0)
(severity=3)
(severity=6)
(severity=5)
(severity=4)

14. C. The active virtual router (AVR) responds with the virtual MAC addresses to the clients.
15. B. With HSRP, the command is show standby; with GLBP it is simply show glbp, or
even show glbp brief.

1020

Appendix B

u

Answers to Review Questions

16. C. There are eight different trap levels. If you choose level 7, level 0 through 7 will be

displayed, giving you emergency, alert, critical, error, warning, notification, and informational messages as well as debugging messages. Here are the levels and what they perform.
Router (config) #logging trap
<0-7>
alerts
critical
debugging
emergencies
errors
informational
notifications
warnings

?

Logging severity level
Immediate action needed
Critical conditions
Debugging messages
System is unusable
Error conditions
Informational messages
Normal but significant conditions
Warning conditions

(severity=1)
(severity=2)
(severity=7)
(severity=0)
(severity=3)
(severity=6)
(severity=5)
(severity=4)

17. C. HSRP is not true load balancing, but it does provide more than one active router in

only one situation; that is, if you have your router interface connected to a trunk link
and then configured with subinterfaces, no different than router on a stick. However,
only one router can be active for a LAN, unlike with GLBP.
18. G. There are eight different trap levels. If you choose level 6, level 0 through 6 will be

displayed, giving you emergency, alert, critical, error, warning, and notification messages
as well as informational messages. Here are the levels and what they perform.
Router (config) #logging trap
<0-7>
alerts
critical
debugging
emergencies
errors
informational
notifications
warnings

?

Logging severity level
Immediate action needed
Critical conditions
Debugging messages
System is unusable
Error conditions
Informational messages
Normal but significant conditions
Warning conditions

(severity=1)
(severity=2)
(severity=7)
(severity=0)
(severity=3)
(severity=6)
(severity=5)
(severity=4)

19. C. SNMPv3 supports strong authentication with MD5 or SHA, providing confidential-

ity (encryption) and data integrity of messages via DES or DES-256 encryption between
agents and managers.
20. C, D. Both HSRP and GLBP are Cisco proprietary FHRPs, but only GLBP can load-

balance between multiple routers on the same LAN.

Chapter 18: Troubleshooting IP, IPv6, and VLANs

1021

Chapter 18: Troubleshooting IP, IPv6,
and VLANs
1. D. Positive confirmation has been received confirming that the path to the neighbor is

functioning correctly. REACH is good!
2. B. The most common cause of interface errors is a mismatched duplex mode between

two ends of an Ethernet link. If they have mismatched duplex settings, you’ll receive a
legion of errors, which cause nasty slow performance issues, intermittent connectivity,
and massive collisions—even total loss of communication!
3. D. You can verify the DTP status of an interface with the sh dtp interface interface

command.
4. A. No DTP frames are generated from the interface. Nonegotiate can be used only if

the neighbor interface is manually set as trunk or access.
5. D. The command show ipv6 neighbors provides the ARP cache on a router.
6. B. The state is STALE when the interface has not communicated within the neighbor

reachable time frame. The next time the neighbor communicates, the state will change
back to REACH.
7. B. There is no IPv6 default gateway, which will be the link-local address of the

router interface, sent to the host as a router advertisement. Until this host receives
the router address, the host will communicate with IPv6 only on the local subnet.
8. D. This host is using IPv4 to communicate on the network, and without an IPv6 global

address, the host will be able to communicate to only remote networks with IPv4. The
IPv4 address and default gateway are not configured into the same subnet.
9. B, C. The commands show interface trunk and show interface interface switch-

port will show you statistics of ports, which includes native VLAN information.
10. A. Most Cisco switches ship with a default port mode of auto, meaning that they will

automatically trunk if they connect to a port that is on or desirable. Remember that
not all switches are shipped as mode auto, but many are, and you need to set one side
to either on or desirable in order to trunk between switches.

1022

Appendix B

u

Answers to Review Questions

Chapter 19: Enhanced IGRP
1. B. Only the EIGRP routes will be placed in the routing table because it has the lowest

administrative distance (AD), and that is always used before metrics.
2. A, C. EIGRP maintains three tables in RAM: neighbor, topology, and routing. The neigh-

bor and topology tables are built and maintained with the use of Hello and update packets.
3. B. EIGRP does use reported distance, or advertised distance (AD), to tell neighbor

routers the cost to get to a remote network. This router will send the FD to the neighbor router and the neighbor router will add the cost to get to this router plus the AD
to find the true FD.
4. E. Successor routes are going to be in the routing table since they are the best path to a

remote network. However, the topology table has a link to each and every network, so the
best answer is topology table and routing table. Any secondary route to a remote network
is considered a feasible successor, and those routes are found only in the topology table
and used as backup routes in case of primary route failure.
5. C. Any secondary route to a remote network is considered a feasible successor, and

those routes are found only in the topology table and used as backup routes in case
of primary route failure. You can see the topology table with the show ip eigrp
topology command.
6. B, C, E. EIGRP and EIGRPv6 routers can use the same RID, unlike OSPF, and this
can be set with the eigrp router-id command. Also a variance can be set to provide
unequal-cost load balancing, along with the maximum-paths command to set the amount

of load-balanced paths.
7. C. There were two successor routes, so by default, EIGRP was load-balancing out s0/0

and s0/1. When s0/0 goes down, EIGRP will just keep forwarding traffic out the second
link s0/1. s0/0 will be removed from the routing table.
8. D. To enable EIGRPv6 on a router interface, use the command ipv6 eigrp as on

individual interfaces that will be part of the EIGRPv6 process.
9. C. The path to network 10.10.50.0 out serial0/0 is more than two times the current FD, so
I used a variance 3 command to load-balance unequal-cost links three times the FD.
10. B, C. First, a maximum hop count of 16 only is associated with RIP, and EIGRP never

broadcasts, so we can eliminate A and D as options. Feasible successors are backup
routes and stored in the topology table, so that is correct, and if no feasible successor is
located, the EIGRP will flood its neighbors asking for a new path to network 10.10.10.0.
11. D. The show ip eigrp neighbors command allows you to check the IP addresses as

well as the retransmit interval and queue counts for the neighbors that have established
an adjacency.

Chapter 19: Enhanced IGRP

1023

12. C, E. For EIGRP to form an adjacency with a neighbor, the AS numbers must match,

and the metric K-values must match as well. Also, option F could cause the problem;
we can see if it is causing a problem from the output given.
13. A, D. Successor routes are the routes picked from the topology table as the best route

to a remote network, so these are the routes that IP uses in the routing table to forward
traffic to a remote destination. The topology table contains any route that is not as good
as the successor route and is considered a feasible successor, or backup route. Remember
that all routes are in the topology table, even successor routes.
14. A, B. Option A will work because the router will change the network statement to

10.0.0.0 since EIGRP uses classful addresses by default. Therefore, it isn’t technically a wrong answer, but please understand why it is correct for this question. The
10.255.255.64/27 subnet address can be configured with wildcards just as we use with
OSPF and ACLs. The /27 is a block of 32, so the wildcard in the fourth octet will be 31.
The wildcard of 0.0.0.0 is wrong because this is a network address, not a host address,
and the 0.0.0.15 is wrong because that is only a block of 16 and would only work if the
mask was a /28.
15. C. To troubleshoot adjacencies, you need to check the AS numbers, the K-values,

networks, passive interfaces, and ACLs.
16. C. EIGRP and EIGRPv6 will load-balance across 4 equal cost-paths by default but can

be configured to load-balance across equal- and unequal-cost paths, up to 32 with IOS
15.0 code.
17. B, E. EIGRP must be enabled with an AS number from global configuration mode
with the ipv6 router eigrp as command if you need to set the RID or other global

parameters. Instead of configuring EIGRP with the network command as with EIGRP,
EIGRPv6 is configured on a per-interface basis with the ipv6 eigrp as command.
18. C. There isn’t a lot to go on from with the output, but that might make this easier than

if there were a whole page of output. Since s0/0/2 has lowest FD and AD, that would
become the successor route. For a route to become a feasible successor, its reported distance must be lower than the feasible distance of the current successor route, so C
is our best answer based on what we can see.
19. C. The network in the diagram is considered a discontiguous network because you have

one classful address subnetted and separated by another classful address. Only RIPv2,
OSPF, and EIGRP can work with discontiguous networks, but RIPv2 and EIGRP won’t
work by default (except for routers running the new 15.0 code). You must use the no
auto-summary command under the routing protocol configuration. There is a passive
interface on RouterB, but this is not on an interface between RouterA and RouterB and
won’t stop an adjacency.

Appendix B

1024

u

Answers to Review Questions

20. A, B, C, D. Here are the documented steps that Cisco says to check when you have an

adjacency issue:
uu

Interfaces between the devices are down.

uu

The two routers have mismatching EIGRP autonomous system numbers.

uu

Proper interfaces are not enabled for the EIGRP process.

uu

An interface is configured as passive.

uu

K values are mismatched.

uu

EIGRP authentication is misconfigured.

Chapter 20: Multi-Area OSPF
1. A, B, D. As the size of a single-area OSPF network grows, so does the size of the routing

table and OSPF database that have to be maintained. Also, if there is a change in network
topology, the OSPF algorithm has to be rerun for the entire network.
2. B. An autonomous system boundary router (ASBR) is any OSPF router that is connected

to an external routing process (another AS). An ABR, on the other hand, connects one
(or more) OSPF areas together to area 0.
3. B, D, E. In order for two OSPF routers to create an adjacency, the hello and dead tim-

ers must match, and they must both be configured into the same area as well as being
in the same subnet. Also, if authentication is configured, that info must match as well.
4. C. The process starts by sending out Hello packets. Every listening router will then add

the originating router to the neighbor database. The responding routers will reply with
all of their Hello information so that the originating router can add them to its own
neighbor table. At this point, we will have reached the 2WAY state—only certain routers
will advance beyond this to establish adjacencies.
5. D. If you have multiple links to the same network, you can change the default cost of a
link so OSPF will prefer that link over another with the ip ospf cost cost command.
6. B. In the FULL state, all LSA information is synchronized among adjacent neighbors.

OSPF routing can begin only after the FULL state has been reached. The FULL state
occurs after the LOADING state finishes.
7. B, D, E. Configuring OSPFv3 is pretty simple, as long as you know what interfaces you

are using on your router. There are no network statements, OSPFv3 is configured on a
per-interface basis. OSPFv2 and OSPFv3 both use a 32-bit RID, have an IPv4 address
configured on at least one interface, you do not need to manually set a RID when configuring EIGRPv3.

Chapter 20: Multi-Area OSPF

1025

8. A. Cisco uses a simple calculation of 108/bandwidth of a link to determine the cost.

This means anything that is 100 Mbps or higher will have a default cost of 1.
9. B. Referred to as a network link advertisement (NLA), Type 2 LSAs are generated by

designated routers (DRs). Remember that a designated router is elected to represent
other routers in its network, and it establishes adjacencies with them. The DR uses a
Type 2 LSA to send out information about the state of other routers that are part of
the same network.
10. C. Referred to as summary link advertisements (SLAs), Type 3 LSAs are generated by

area border routers. These ABRs send Type 3 LSAs toward the area external to the
one where they were generated. The Type 3 LSA advertises networks, and these LSAs
advertise inter-area routes to the backbone area (area 0).
11. D. To see all LSAs a router has learned from its neighbors, you need to see the OSPF
LSDB, and you can see this with the show ip ospf database command.
12. B. Based on the information in the question, the cost from R1 to R2 is 4, the cost from

R2 to R3 is 15, and the cost from R3 to R5 is 4. 15 + 4 + 4 = 23. Pretty simple.
13. B, D. Since R3 is connected to area 1 and R1 is connected to area 2 and area 0, the
routes advertised from R3 would show as OI, or inter-area routes.
14. A, D, E, F. For two OSPF routers to form an adjacency, they must be in the same area,

must be in the same subnet, and must have authentication information match, if configured. You need to also check if an ACL is set and if a passive interface is configured.
15. C. The IOS command show ip ospf neighbor shows neighbor router information,

such as neighbor ID and the state of adjacency with the neighboring router.
16. D. The command show ip ospf interface on a default broadcast multi-access network

will show you DRs and BDRs on that network.
17. A, C, D, F. It’s hard to tell from this single output what is causing the problem with

the adjacency, but we need to check the ACL 10 to see what that is doing, verify
that the routers are in the same area and in the same subnet, and see if that passive
interface is configured with the interface we’re using.
18. B, D, G. The default reference bandwidth is 100 by default, and you can change it
under the OSPF process with the auto-cost reference bandwidth number command,

but if you do, you need to configure this command on all routers in your AS.
19. A, D. Anything Fast Ethernet or above would have a default cost of 1, and serial interfaces

have a default cost of 64.
20. D. Anything Fast Ethernet or above would have a default cost of 1, and serial interfaces

have a default cost of 64.

1026

Appendix B

u

Answers to Review Questions

Chapter 21: Wide Area Networks
1. C. The command debug ppp authentication will show you the authentication process

that PPP uses across point-to-point connections.
2. B. If you have a router in your Frame Relay network that does not support IARP,

you must create Frame Relay maps on your router, which provide known DLCI-toIP-address mappings.
3. C. The key is “there are no free ports” on your router. Only Frame Relay can provide a

connection to multiple locations with one interface, and in an economical manner no less.
4. C, D, E. The show frame-relay ? command provides many options, but the options
available in this question are lmi, pvc, and map.
5. A. If you have a serial port configured with multiple DLCIs connected to multiple remote

sites, split horizon rules (discussed in Chapter 5) stop route updates received on an interface from being sent out the same interface. By creating subinterfaces for each PVC, you
can avoid the split horizon issues when using Frame Relay.
6. C, D, E. Ethernet and Token Ring are LAN technologies and cannot be configured on

a serial interface. PPP, HDLC, and Frame Relay are layer 2 WAN technologies that are
typically configured on a serial interface.
7. C. It is very important to remember when studying the CCNA R/S exam objectives,

and when configuring Frame Relay with point-to-point subinterfaces, that you do not
put an IP address on the physical interface.
8. A. Clocking on a serial interface is always provided by the CSU/DSU (DCE device).

However, if you do not have a CSU/DSU in your nonproduction test environment, then
you need to supply clocking with the clock rate command on the serial interface of
the router with the DCE cable attached.
9. C. Frame Relay, by default, is a nonbroadcast multi-access (NBMA) network, which

means that broadcasts, such as RIP updates, will not be forwarded across the link
by default.
10. C. PPPoE encapsulates PPP frames in Ethernet frames and uses common PPP features

like authentication, encryption, and compression. PPPoA is used for ATM.
11. C. If you have a Cisco router on one side of a Frame Relay network and a non-Cisco

router on the other side, you would need to use the Frame Relay encapsulation type of
IETF. The default is Cisco encapsulation, which means that a Cisco router must be on
both sides of the Frame Relay PVC.
12. C. The show interfaces command shows the configuration settings and the interface

status as well as the IP address and tunnel source and destination address.

Chapter 21: Wide Area Networks

1027

13. B, C, D. This is just a basic WAN question to test your understanding of connections.

PPP does not need to be used, so option A is not valid. You can use any type of connection to connect to a customer site, so option B is a valid answer. You can also use any
type of connection to get to the Frame Relay switch, as long as the ISP supports it, and
T1 is valid, so option C is okay. Ethernet as a WAN can be used with Ethernet over
MPLS (EoMPLS); however, you don’t need to configure a DLCI unless you’re using
Frame Relay, so E is not a valid answer for this question.
14. B. All web browsers support Secure Sockets Layer (SSL), and SSL VPNs are known as

Web VPNs. Remote users can use their browser to create an encrypted connection and
they don’t need to install any software. GRE doesn’t encrypt the data.
15. E. This is an easy question because the Remote router is using the default HDLC serial

encapsulation and the Corp router is using the PPP serial encapsulation. You should go to
the Remote router and set that encapsulation to PPP or change the Corp router back to the
default of HDLC by typing no encapsulation under the interface.
16. A, C, E. VPNs can provide very good security by using advanced encryption and

authentication protocols, which will help protect your network from unauthorized
access. By connecting the corporate remote offices to their closest Internet provider
and then creating a VPN tunnel with encryption and authentication, you’ll gain a huge
savings over opting for traditional leased point-to-point lines. VPNs scale very well to
quickly bring up new offices or have mobile users connect securely while traveling or
when connecting from home. VPNs are very compatible with broadband technologies.
17. C. Even though the IP addresses don’t look correct, they are in the same subnet, so

option B is not correct. The question states that you can ping the other side, so the PVC
must be up— option A can’t be correct. You cannot configure IARP, so only option C
can be correct. Since a Frame Relay network is a nonbroadcast multi-access network
by default, broadcasts such as RIP updates cannot be sent across the PVC unless you
use the broadcast statement at the end of the frame-relay map command.
18. D. IPsec is an industry-wide standard suite of protocols and algorithms that allows for

secure data transmission over an IP-based network that functions at the layer 3 Network
layer of the OSI model.
19. C. A VPN allows or describes the creation of private networks across the Internet,

enabling privacy and tunneling of TCP/IP protocols. A VPN can be set up across any
type of link.
20. B. As I mentioned many times in this chapter, and you need to remember this, DLCIs

are locally significant only and define the circuit from the router to the switch only.
They do not reference a remote router or DLCI. Lab_A would use DLCI 100 to get to
the Lab_B networks. RouterB would use DLCI 200 to get to the Lab_A networks.

Appendix

C

Disabling and
Configuring Network
Services

By default, the Cisco IOS runs some services that are unnecessary to its normal operation, and if you don’t disable
them, they can be easy targets for denial-of-service (DoS)
attacks and break-in attempts.
DoS attacks are the most common attacks because they are the easiest to perform. Using
software and/or hardware tools such as an intrusion detection system (IDS) and intrusion prevention system (IPS) can both warn and stop these simple, but harmful, attacks.
However, if we can’t implement IDS/IPS, there are some basic commands we can use on
our router to make them more safe. Keep in mind, though, that nothing will make you
completely safe in today’s networks.
Let’s take a look at the basic services we should disable on our routers.

Blocking SNMP Packets
The Cisco IOS default configurations permit remote access from any source, so unless
you’re either way too trusting or insane, it should be totally obvious to you that those configurations need a bit of attention. You’ve got to restrict them. If you don’t, the router will
be a pretty easy target for an attacker who wants to log in to it. This is where access lists
come into the game—they can really protect you.
If you place the following command on the serial0/0 interface of the perimeter router,
it’ll stop any SNMP packets from entering the router or the DMZ. (You’d also need to have
a permit command along with this list to really make it work, but this is just an example.)
Lab_B(config)#access-list 110 deny udp any any eq snmp
Lab_B(config)#interface s0/0
Lab_B(config-if)#access-group 110 in

Disabling Echo
In case you don’t know this already, small services are servers (daemons) running in the router
that are quite useful for diagnostics. And here we go again—by default, the Cisco router has a
series of diagnostic ports enabled for certain UDP and TCP services, including echo, chargen,
and discard.

Turning off BootP and Auto-Config

1031

When a host attaches to those ports, a small amount of CPU is consumed to service
these requests. All a single attacking device needs to do is send a whole slew of requests
with different, random, phony source IP addresses to overwhelm the router, making it slow
down or even fail. You can use the no version of these commands to stop a chargen attack:
Lab_B(config)#no service tcp-small-servers
Lab_B(config)#no service udp-small-servers

Finger is a utility program designed to allow users of Unix hosts on the Internet to get
information about each other:
Lab_B(config)#no service finger

This matters because the finger command can be used to find information about all
users on the network and/or the router. It’s also why you should disable it. The finger
command is the remote equivalent to issuing the show users command on the router.
Here are the TCP small services:
Echo Echoes back whatever you type. Type the command telnet x.x.x.x echo ? to see
the options.
Chargen Generates a stream of ASCII data. Type the command telnet x.x.x.x chargen ?
to see the options.
Discard Throws away whatever you type. Type the command telnet x.x.x.x discard ? to
see the options.
Daytime Returns the system date and time, if correct. It is correct if you are running
NTP or have set the date and time manually from the EXEC level. Type the command
telnet x.x.x.x daytime ? to see the options.
The UDP small services are as follows:
Echo Echoes the payload of the datagram you send.
Discard

Silently pitches the datagram you send.

Chargen Pitches the datagram you send and responds with a 72-character string of ASCII
characters terminated with a CR+LF.

Turning off BootP and Auto-Config
Again, by default, the Cisco router also offers BootP service as well as remote
auto-configuration. To disable these functions on your Cisco router, use the following
commands:
Lab_B(config)#no ip boot server
Lab_B(config)#no service config

1032

Appendix C

u

Disabling and Configuring Network Services

Disabling the HTTP Interface
The ip http server command may be useful for configuring and monitoring the router,
but the cleartext nature of HTTP can obviously be a security risk. To disable the HTTP
process on your router, use the following command:
Lab_B(config)#no ip http server

To enable an HTTP server on a router for AAA, use the global configuration command
ip http server.

Disabling IP Source Routing
The IP header source-route option allows the source IP host to set a packet’s route through
the IP network. With IP source routing enabled, packets containing the source-route option
are forwarded to the router addresses specified in the header. Use the following command
to disable any processing of packets with source-routing header options:
Lab_B(config)#no ip source-route

Disabling Proxy ARP
Proxy ARP is the technique in which one host—usually a router—answers ARP requests
intended for another machine. By “faking” its identity, the router accepts responsibility for getting those packets to the “real” destination. Proxy ARP can help machines on a subnet reach
remote subnets without configuring routing or a default gateway. The following command
disables proxy ARP:
Lab_B(config)#interface fa0/0
Lab_B(config-if)#no ip proxy-arp

Apply this command to all your router’s LAN interfaces.

Disabling Redirect Messages
ICMP redirect messages are used by routers to notify hosts on the data link that a
better route is available for a particular destination. To disable the redirect messages so

Disabling the Maintenance Operation Protocol (MOP)

1033

bad people can’t draw out your network topology with this information, use the following command:
Lab_B(config)#interface s0/0
Lab_B(config-if)#no ip redirects

Apply this command to all your router’s interfaces. However, just understand that if this
is configured, legitimate user traffic may end up taking a suboptimal route. Use caution
when disabling this command.

Disabling the Generation of ICMP
Unreachable Messages
The no ip unreachables command prevents the perimeter router from divulging topology
information by telling external hosts which subnets are not configured. This command is
used on a router’s interface that is connected to an outside network:
Lab_B(config)#interface s0/0
Lab_B(config-if)#no ip unreachables

Again, apply this to all the interfaces of your router that connect to the outside world.

Disabling Multicast Route Caching
The multicast route cache lists multicast routing cache entries. These packets can be
read, and so they create a security problem. To disable the multicast route caching, use
the following command:
Lab_B(config)#interface s0/0
Lab_B(config-if)#no ip mroute-cache

Apply this command to all the interfaces of the router. However, use caution when
disabling this command because it may slow legitimate multicast traffic.

Disabling the Maintenance Operation
Protocol (MOP)
The Maintenance Operation Protocol (MOP) works at the Data Link and Network layers
in the DECnet protocol suite and is used for utility services like uploading and downloading

1034

Appendix C

u

Disabling and Configuring Network Services

system software, remote testing, and problem diagnosis. So, who uses DECnet? Anyone with
their hands up? I didn’t think so. To disable this service, use the following command:
Lab_B(config)#interface s0/0
Lab_B(config-if)#no mop enabled

Apply this command to all the interfaces of the router.

Turning Off the X.25 PAD Service
Packet assembler/disassembler (PAD) connects asynchronous devices like terminals and
computers to public/private X.25 networks. Since every computer in the world is pretty
much IP savvy, and X.25 has gone the way of the dodo bird, there is no reason to leave
this service running. Use the following command to disable the PAD service:
Lab_B(config)#no service pad

Enabling the Nagle TCP
Congestion Algorithm
The Nagle TCP congestion algorithm is useful for small packet congestion, but if you’re
using a higher setting than the default MTU of 1,500 bytes, it can create an above-average
traffic load. To enable this service, use the following command:
Lab_B(config)#service nagle

It is important to understand that the Nagle congestion service can break X Window
connections to an X server, so don’t use it if you’re using X Window.

Logging Every Event
Used as a syslog server, the Cisco ACS server can log events for you to verify. Use the logging
trap debugging or logging trap level command and the logging ip_address command
to turn this feature on:
Lab_B(config)#logging trap debugging
Lab_B(config)#logging 192.168.254.251
Lab_B(config)#exit

Disabling the Default Forwarded UDP Protocols

1035

Lab_B#sh logging
Syslog logging: enabled (0 messages dropped, 0 flushes, 0 overruns)
Console logging: level debugging, 15 messages logged
Monitor logging: level debugging, 0 messages logged
Buffer logging: disabled
Trap logging: level debugging, 19 message lines logged
Logging to 192.168.254.251, 1 message lines logged

The show logging command provides you with statistics of the logging configuration on
the router.

Disabling Cisco Discovery Protocol
Cisco Discovery Protocol (CDP) does just that—it’s a Cisco proprietary protocol that discovers
directly connected Cisco devices on the network. But because it’s a Data Link layer protocol, it
can’t find Cisco devices on the other side of a router. Plus, by default, Cisco switches don’t forward CDP packets, so you can’t see Cisco devices attached to any other port on a switch.
When you are bringing up your network for the first time, CDP can be a really helpful
protocol for verifying it. But since you’re going to be thorough and document your network, you don’t need the CDP after that. And because CDP does discover Cisco routers
and switches on your network, you should disable it. You do that in global configuration
mode, which turns off CDP completely for your router or switch:
Lab_B(config)#no cdp run

Or, you can turn off CDP on each individual interface using the following command:
Lab_B(config-if)#no cdp enable

Disabling the Default Forwarded
UDP Protocols
When you use the ip helper-address command as follows on an interface, your router
will forward UDP broadcasts to the listed server or servers:
Lab_B(config)#interface f0/0
Lab_B(config-if)#ip helper-address 192.168.254.251

You would generally use the ip helper-address command when you want to forward DHCP client requests to a DHCP server. The problem is that not only does this

1036

Appendix C

u

Disabling and Configuring Network Services

forward port 67 (BootP server request), it forwards seven other ports by default as well.
To disable the unused ports, use the following commands:
ip
ip
ip
ip
ip
ip
ip

Lab_B(config)#no
Lab_B(config)#no
Lab_B(config)#no
Lab_B(config)#no
Lab_B(config)#no
Lab_B(config)#no
Lab_B(config)#no

forward-protocol
forward-protocol
forward-protocol
forward-protocol
forward-protocol
forward-protocol
forward-protocol

udp
udp
udp
udp
udp
udp
udp

69
53
37
137
138
68
49

Now, only the BOOTP server request (67) will be forwarded to the DHCP server. If you
want to forward a certain port—say, TACACS+, for example—use the following command:
Lab_B(config)#ip forward-protocol udp 49

Cisco’s Auto Secure
Okay, so ACLs seem like a lot of work and so does turning off all those services I just discussed. But you do want to secure your router with ACLs, especially on your interface connected to the Internet. However, you are just not sure what the best approach should be, or
maybe you just don’t want to miss happy hour with your buddies because you’re creating
ACLs and turning off default services all night long.
Either way, Cisco has a solution that is a good start, and it’s darn easy to implement.
The command is called auto secure, and you just run it from privileged mode as shown:
R1#auto secure
--- AutoSecure Configuration ---

*** AutoSecure configuration enhances the security of
the router, but it will not make it absolutely resistant
to all security attacks ***

AutoSecure will modify the configuration of your device.
All configuration changes will be shown. For a detailed
explanation of how the configuration changes enhance
security and any possible side effects, please refer to Cisco.com
for Autosecure documentation.
At any prompt you may enter '?' for help.
Use ctrl-c to abort this session at any prompt.

Cisco’s Auto Secure

1037

Gathering information about the router for AutoSecure
Is this router connected to internet? [no]: yes
Enter the number of interfaces facing the internet [1]: [enter]
Interface
IP-Address
OK? Method Status
Protocol
FastEthernet0/0
10.10.10.1
YES NVRAM up
up
Serial0/0
1.1.1.1
YES NVRAM down
down
FastEthernet0/1
unassigned
YES NVRAM administratively down down
Serial0/1
unassigned
YES NVRAM administratively down down
Enter the interface name that is facing the internet: serial0/0

Securing Management plane services...

Disabling service finger
Disabling service pad
Disabling udp & tcp small servers
Enabling service password encryption
Enabling service tcp-keepalives-in
Enabling service tcp-keepalives-out
Disabling the cdp protocol

Disabling
Disabling
Disabling
Disabling
Disabling

the bootp server
the http server
the finger service
source routing
gratuitous arp

Here is a sample Security Banner to be shown
at every access to device. Modify it to suit your
enterprise requirements.

Authorized Access only
This system is the property of So-&-So-Enterprise.
UNAUTHORIZED ACCESS TO THIS DEVICE IS PROHIBITED.
You must have explicit permission to access this
device. All activities performed on this device
are logged. Any violations of access policy will result
in disciplinary action.

1038

Appendix C

u

Disabling and Configuring Network Services

Enter the security banner {Put the banner between
k and k, where k is any character}:
#
If you are not part of the www.globalnettc.com domain, disconnect now!
#
Enable secret is either not configured or
is the same as enable password
Enter the new enable secret: [password not shown]
% Password too short - must be at least 6 characters. Password configuration
failed
Enter the new enable secret: [password not shown]
Confirm the enable secret : [password not shown]
Enter the new enable password: [password not shown]
Confirm the enable password: [password not shown]
Configuration of local user database
Enter the username: Todd
Enter the password: [password not shown]
Confirm the password: [password not shown]
Configuring AAA local authentication
Configuring Console, Aux and VTY lines for
local authentication, exec-timeout, and transport
Securing device against Login Attacks
Configure the following parameters
Blocking Period when Login Attack detected: ?
% A decimal number between 1 and 32767.
Blocking Period when Login Attack detected: 100
Maximum Login failures with the device: 5
Maximum time period for crossing the failed login attempts: 10
Configure SSH server? [yes]: [enter to take default of yes]
Enter the domain-name: lammle.com
Configuring interface specific AutoSecure services
Disabling the following ip services on all interfaces:

no ip redirects
no ip proxy-arp
no ip unreachables
no ip directed-broadcast
no ip mask-reply
Disabling mop on Ethernet interfaces

Cisco’s Auto Secure

1039

Securing Forwarding plane services...

Enabling CEF (This might impact the memory requirements for your platform)
Enabling unicast rpf on all interfaces connected
to internet

Configure CBAC Firewall feature? [yes/no]:
Configure CBAC Firewall feature? [yes/no]: no
Tcp intercept feature is used prevent tcp syn attack
on the servers in the network. Create autosec_tcp_intercept_list
to form the list of servers to which the tcp traffic is to
be observed
Enable tcp intercept feature? [yes/no]: yes

And that’s it—all the services I mentioned earlier are disabled, plus some! By saving the
configuration that the auto secure command created, you can then take a look at your
running-config to see your new configuration. It’s a long one!
Although it is tempting to run out to happy hour right now, you still need to verify your
security and add your internal access-list configurations to your intranet.

Appendix

D

About the Additional
Study Tools
In this appendix:
11 Additional study tools
11 System requirements
11 Using the study tools
11 Troubleshooting

Additional Study Tools
The following sections are arranged by category and summarize the software and other
goodies you’ll find on the book’s companion website. If you need help with installing the
items, refer to the installation instructions in the section “Using the Study Tools,” later in
this appendix.
The additional study tools can be found at www.sybex.com/go/ccnarssg.
Here, you will get instructions on how to download the files to your
hard drive.

Test Engine
The files contain a test engine, which includes practice test questions, as well as the assessment questions and the chapter review questions that were also included in the book itself.

Electronic Flashcards
These handy electronic flashcards are just what they sound like. One side contains a question,
and the other side shows the answer.

Videos
Author Todd Lammle has provided approximately 60 minutes of companion videos to walk
through some of the more difficult concepts of the book.

Minimum System Requirements

1043

Network Simulator
Readers can get access to a LammleSim IOS network simulator that can be used to perform
all of the hands-on labs in the book.

PDF of Glossary of Terms
We have included an electronic version of the glossary in PDF format. You can view the
electronic version of the glossary with Adobe Reader.

Adobe Reader
We’ve also included a link to download the latest version of Adobe Reader. For more information on Adobe Reader or to check for a newer version, visit Adobe’s website at www.adobe.com/
products/reader/.

Minimum System Requirements
Windows
uu

uu

uu

uu

2.33 GHz or faster x86-compatible processor, or Intel Atom 1.6 GHz or faster processor for netbooks
Microsoft Windows XP (32-bit), Windows Server 2008 (32-bit), Windows Vista®
(32-bit), Windows 7 (32-bit and 64-bit), Windows 8 (32-bit and 64-bit), or Windows
Server 2012 (64-bit)
Internet Explorer 7.0 or later, Mozilla Firefox 17 or later, Google Chrome, Safari 5.0
or later, or Opera 11
512 MB of RAM (1 GB of RAM recommended for netbooks); 128 MB of graphics
memory

Mac OS
uu

Intel Core™ Duo 1.83 GHz or faster processor

uu

Mac OS X v10.6, v10.7, or v10.8

uu

Safari 5.0 or later, Mozilla Firefox 17, Google Chrome, or Opera 11

uu

512 MB of RAM; 128 MB of graphics memory
For the latest information about the software and files, please refer to the
ReadMe file.

1044

Appendix D

u

About the Additional Study Tools

Using the Study Tools
To install the items, follow these steps:
1. Download the ZIP file to your hard drive, and unzip to an appropriate location. Instructions on where to download this file can be found here: www.sybex.com/go/ccnarssg.
2. Click the Start.EXE file to open up the study tools file.
3. Read the license agreement, and then click the Accept button if you want to use the

study tools.
The main interface appears. The interface allows you to access the content with just one
or two clicks.

Troubleshooting
Wiley has attempted to provide programs that work on most computers with the minimum
system requirements. Alas, your computer may differ, and some programs may not work
properly for some reason.
The two likeliest problems are that you don’t have enough memory (RAM) for the programs you want to use or you have other programs running that are affecting installation
or running of a program. If you get an error message, such as, “Not enough memory” or
“Setup cannot continue,” try one or more of the following suggestions and then try using
the software again:
Turn off any antivirus software running on your computer. Installation programs sometimes mimic virus activity and may make your computer incorrectly believe that it’s being
infected by a virus.
Close all running programs. The more programs you have running, the less memory is
available to other programs. Installation programs typically update files and programs, so
if you keep other programs running, installation may not work properly.
Have your local computer store add more RAM to your computer. This is, admittedly,
a drastic and somewhat expensive step. However, adding more memory can really help the
speed of your computer and allow more programs to run at the same time.

Be sure to email todd@lammle.com with the receipt of your purchase in
order to get even more bonus material and labs provided by Todd Lammle!
You can find out more information at www.lammle.com/forum.

Customer Care
If you have trouble with the book’s companion study tools, please call the Wiley
Product Technical Support phone number at (800) 762-2974, or contact them at
http://sybex.custhelp.com/.

Index
Note to the reader: Throughout this index boldfaced page numbers indicate primary discussions of a topic. Italicized page numbers indicate illustrations.

SYMBOLS
?, 223–224

A
AAL5. See ATM Adaptation Layer 5
ABR. See area border router
access control list (ACL), 502,
1018, 1025
EIGRP troubleshooting, 827
named, 523–525
OSPF troubleshooting, 871
security issue mitigation, 506–507
SNMP configuration, 730
troubleshooting, 744, 752–753, 984
access layer, 72
access link, 465–466
access lists, 8, 503–507, 1008
applying, 504–505, 520
block size, 508–510, 1010
configurations, 222
deny entries, 516
extended, 504, 512, 515–526,
529, 1009
configuration commands, 529
named, 523
number ranges, 516, 529
guidelines, 505–506
inbound, 505, 511
interfaces, 505, 1010
monitoring, 526–528

named, 504, 523–525, 527, 1008
outbound, 505
packet filtering, 505, 507–508
placement, 506, 511, 512
scope, 1010
show ip interface, 528
show running-config, 527
SSH access control, 514
standard, 504, 506, 507–515,
529, 1009
configuration commands, 529
example, 510–514
named, 523
number ranges, 507, 529
syntax, 507–508, 523
wildcard masking, 508–510
statements, 504
TCP control, 519
Telnet access control, 514–515
traffic direction, 505
types, 504
UDP control, 519
verifying, 526, 529
VTY access control, 514–515
wildcard masking, 508–510, 1010
access point (AP), 44
access ports, 465, 465–466
access protocols, 236
access rate, 925
access-class, 1010
access-list, 222, 225, 981
ACK packet, 791

1046

acknowledgments (ACK) – ARP

acknowledgments (ACK), 19, 19,
22–23, 30, 786
ACL. See access control list
active configuration, 826
active router, 704, 706, 708, 709
active timer, 708
active virtual forwarder (AVF), 717
active virtual gateway (AVG), 717, 983
active virtual router (AVR), 1019
AD. See administrative distance;
advertised distance
Adaptive Security Appliance
(ASA), 506
address learning, 427–429, 428,
438, 447
Address Resolution Protocol (ARP),
69, 110, 117–118, 130, 1001.
See also neighbor discovery
default gateway lookup, 336
reverse, 130
table, 198
address resolution states, 759–760
address-family ipv4 autonomoussystem, 795
adjacencies, 389, 412, 823, 824, 1013
multi-area OSPF network
requirements, 850–851, 1024
OSPF troubleshooting, 868
OSPFv3, 877, 879
troubleshooting, 1022, 1023, 1024
verifying, 868
administrative configurations,
228–241
banners, 229–231
descriptions, 239–240
encrypting passwords, 237–239
hostnames, 228–229
setting passwords, 231–237

administrative distance (AD), 358,
359, 365–366, 374, 1002, 1022
default, 366, 366
static routes, 368
advanced distance-vector protocols,
784, 785
Advanced Encryption Standard
(AES), 946
Advanced Research Projects Agency
(ARPA), 89
advertised distance (AD), 786,
787, 1022
AES. See Advanced Encryption
Standard
aggregate rate, 48
AH. See Authentication Header
all-nodes multicast address, 580
all-routers multicast address, 1013
alternate port, 619
American Standard Code for
Information Interchange
(ASCII), 17
ANSI LMI format, 929, 937
anti-replay service, 945
anycast, 572–573, 575, 576, 982,
1013, 1014
AP. See access point
APIPA. See Automatic Private IP
Addressing
AppleTalk, 507, 792
Application layer, 14–15, 16, 16–17,
30, 968
filtering, 516
application-specific integrated circuit
(ASIC), 26, 426
area border router (ABR), 388, 848,
851–852, 854, 882, 1024
ARP. See Address
Resolution Protocol

arp -a – auto-summarization

arp -a, 198, 204, 336–337, 997
ARP broadcasts
congestion from, 7
DHCP conflicts, 100
routing, 337, 338
ARP cache, 336–337, 340, 341,
777, 1021
Ethernet buffer, 338
ARP reply, 344, 345
ARP requests, 344, 345,
364–365, 742
ARPA. See Advanced Research
Projects Agency
AS. See autonomous system
AS external link advertisements, 854
ASA. See Adaptive Security Appliance
ASBRs. See autonomous system
boundary routers
ASCII. See American Standard Code
for Information Interchange
ASIC. See application-specific
integrated circuit
asymmetric encryption, 946
asymmetrical DSL, 907, 908
Asynchronous Transfer Mode
(ATM), 390, 904, 1026
DSL connections, 908
PPP over, 908
ATM. See Asynchronous
Transfer Mode
ATM Adaptation Layer 5
(AAL5), 908
ATTEMPT state, 856
ATU-Cs, 908
authentication, 916
adjacency requirements, 851
EIGRP troubleshooting,
818, 822
Hello protocol, 855

1047

IPsec, 944, 945
PPP, 918, 985, 1026
configuring, 917–918
debugging, 920
failed, 919
methods, 917
SNMP, 727
Authentication Header (AH), 945
autoconfiguration
ICMP, 580
stateless, 578–581, 580, 581
auto-cost reference bandwidth, 1025
auto-detect mechanism, 48
Automatic Private IP Addressing
(APIPA), 100–101, 575
automatic scrolling, 226
autonegotiation, 749
autonomous system (AS), 365, 407,
786, 817, 831
adjacency troubleshooting,
1023, 1024
EIGRP configuration, 786,
793–795
external, 852
external link advertisements, 854
hop count limits, 785
mismatched numbers, 818, 822
OSPFv3, 876
route advertising, 854
autonomous system boundary
routers (ASBRs), 388, 848, 851,
882, 1024
external AS connections, 852
LSAs, 854
auto-summarization, 368, 375,
795–798, 825
disabling, 797–798, 825
discontiguous network confusion,
797, 818

1048

auxiliary password – boot field

auxiliary password, 235
auxiliary port, 216, 265, 439
AVF. See active virtual forwarder
AVG. See active virtual gateway
AVR. See active virtual router

B
B2B communications. See businessto-business communications
backbone area, 851, 853
backbone routers, 848, 851, 882
backoff, 47, 990
backoff algorithms, 46, 973
backup designated router (BDR),
390, 409, 860
election, 402, 410
RID, 402
backup port, 619
Backward Explicit Congestion
Notification (BECN), 930,
931, 935
bad mask error, 200
bandwidth, 257, 910, 998
dynamic allocation, 902
Frame Relay, 925
link cost, 393, 410
reference, 876, 1025
serial link, 249, 258
WAN connection, 900
bandwidth, 250
banners, 229–231, 266, 998
base MAC addresses, 445
BDR. See backup designated router
BECN. See Backward Explicit
Congestion Notification

Berkeley Software Distribution
(BSD), 89
BGP. See Border Gateway Protocol
big process problem, 341
binary conversion, 50–53, 73,
971–973
binary digit, 50
binding, 13
bit, 50
bit-oriented protocols, 912
bits, 969
boot field, 666
bridge ID, 625, 626
classful network address, 793
configuration register,
665–666, 666
load from NVRAM, 669
password recovery, 669, 670
congestion, 930
EIGRP configuration, 793
HSRP MAC address, 705, 706
IPv6 addresses, 755
bit-timing rules, 69
block sizes, 171, 201, 996
access lists, 508–510, 1010
CIDR, 144, 203
NAT, 555
subnet masks, 204
summarization, 193–194
VLSM table, 185, 185, 187
wildcard configuration, 396
wildcard masking, 508–510
blocked port, 619
blocking state, 619–620, 628,
642, 1014
boot, 667–668
boot field, 666

boot sequence – byte-oriented protocols

boot sequence, 265, 285–286, 317,
663–664, 688
interrupting, 670
boot system, 667–669, 983
boot system commands, 667–669, 675
boot system flash, 668, 675
boot system rom, 668–669
boot system tftp, 668–669
bootloader, 663
BootP. See Bootstrap Protocol
bootstrap, 664
Bootstrap Protocol (BootP), 98–100
port numbers, 109
Border Gateway Protocol (BGP),
365, 852
border routers, 553
area, 388
NAT, 543, 543
bounded updates, 785
BPDU. See Bridge Protocol
Data Unit
BPDU Guard, 640, 647, 982, 1015
bridge ID, 622, 630
bits, 625, 626
designated port selection, 630
modifying and verifying, 631–636
roles in STP, 618
root bridge election, 623
VLAN troubleshooting, 765
bridge port
PAgP, 643
roles, 618–619
Bridge Protocol Data Unit (BPDU),
618, 625
bridges, 6, 10, 30, 426, 969
collision and broadcast
domains, 970

1049

collision domain breakup with, 9
at Data Link layer, 26–28
multiport, 9
bridging, 9
transparent, 27
broadcast address, 119,
126–127, 131
LSA update multicast, 392
subnets, 148, 150
broadcast control, 463
broadcast domains, 30, 461
breaking up, 7–8, 969
congestion, 5–7
controlling size, 45
defining, 44
identifying, 970
large, 10
layer 2 switches and, 8
network design, 43, 44–45, 45
routers and, 9
simple networks, 5
switches and, 9
VLANs, 11, 44–45
broadcast (multi-access)
networks, 390
broadcast packets, 10
broadcast storms, 7, 434, 435, 435,
464, 572, 616
BSD. See Berkeley Software
Distribution
buffers, 20, 338
business-to-business communications
(B2B communications), 944
byte, 51
byte-oriented protocols, 912

1050

cable – Cisco 2800/2900 series routers

C
cable, 898, 903, 905, 906–907
cable TV (CATV), 903, 906
cabling, 973
autodetecting type, 438
crossover, 59, 60–61, 437, 672,
692, 990, 1017
demarc to CPE, 899
Ethernet, 59–66, 74
faulty, 743, 777
fiber-optic, 64–66, 65, 991
input errors, 749
IP network connectivity
troubleshooting, 743, 746,
748, 777
IPv6 network connectivity
troubleshooting, 756
serial WAN, 910–912
DTEs and DCEs, 911–912, 1026
serial transmission, 910
types, 991
cache-based switching, 551
call setup, 18
CAM. See Content
Addressable Memory
carrier detect (CD), 286, 664
Carrier Sense Multiple Access with
Collision Detection (CSMA/CD),
45–47, 46, 73, 990
Catalyst 2960 series, 216, 469
Catalyst 3560 series, 216, 437
Catalyst switches, 437
configuring, 436–447
console port, 436
POST, 437
verifying, 444–447

category 5 Enhanced UTP cable,
59, 59
category 6 Enhanced UTP cable, 59
CATV. See cable TV
CD. See carrier detect
CDP. See Cisco Discovery Protocol
CDP holdtime, 295–296
CDP timers, 295–296
CDPCP. See Cisco Discovery
Protocol Control Protocol
CEF. See Cisco Express Forwarding
cellular 3G/4G, 904
central office (CO), 899, 903, 908
Challenge Handshake Authentication
Protocol (CHAP), 916, 917, 920
channel groups, 642–646, 647
channel service unit (CSU), 28,
247, 264
channel-group, 643–645
CHAP. See Challenge Handshake
Authentication Protocol
CIDR. See Classless
Inter-Domain Routing
CIR. See Committed
Information Rate
circuit switching, 900–901
Cisco, 4
configuration, 286–290
packet-forwarding techniques,
341–342
routers, 7, 284–286
switches, 284–286
troubleshooting methodology,
196–198, 204
Cisco 1800/1900 series routers, 217
Cisco 1900 router, 217
Cisco 2800/2900 series routers, 217

Cisco 2960 switch – Class B subnets

Cisco 2960 switch, 469, 488
console connections, 63, 63
interfaces, 217
Cisco 3560 switch, 217, 295,
296–297
interfaces, 242
Cisco AnyConnect SSL VPN
client, 943
Cisco Discovery Protocol (CDP),
199, 284, 317, 774–776
documenting network topology,
300–303, 301, 303
neighbor information, 296–299
using, 295–303
Cisco Discovery Protocol Control
Protocol (CDPCP), 915
Cisco encapsulation, 926, 938,
951, 1026
Cisco Express Forwarding
(CEF), 342
Cisco hierarchical model, 70–72,
71, 74
Cisco IFS. See Cisco IOS File System
Cisco Internetworking Operating
System (IOS), 63, 146, 147, 978,
997–999
administrative configurations,
228–241
boot sequence, 285–286, 317
connecting to devices, 216–217
console messages, 293–294
DHCP configuration, 290–293
overview, 216
responsibilities, 265
user interface, 215–219
verifying DHCP, 292–293

1051

Cisco IOS File System (Cisco IFS),
677–682
commands, 678–679, 688
IOS upgrade, 679–682
Cisco License Manager (CLM), 683
Cisco LMI format, 929, 937
Cisco Long Range Ethernet (LRE),
909–910
Cisco Nexus, 147
Cisco Prime, 726
Cisco Product License Registration
portal, 683
Cisco routers
boot sequence, 663–664, 688
internal components,
662–663, 688
PPP configuration on, 917
Cisco Technical Assistance Center
(TAC), 800
Class A network addresses, 120,
120–121, 122–123, 131, 993
subnet masks, 144–145
subnetting, 167–170
Class A subnets
/16, 168
/20, 168–169
/26, 169
calculating in head, 169–170
Class B network addresses, 120,
120–121, 123–124, 131
subnet masks, 145
subnetting, 158–167
Class B subnets
/17, 159–160
/18, 160–161
/20, 161
/21, 161–162

1052

Class C network addresses – command history

/22, 162
/23, 162–163
/24, 163
/25, 164
/26, 164–165
/27, 165–166
calculating in head, 166–167
Class C network addresses, 120,
120–121, 124, 131, 203, 992
subnet masks, 145
subnetting, 146–158
Class C subnets
/25, 148–150, 149, 156, 157
/26, 150–151, 151, 156, 157
/27, 151–152, 152, 156–157, 157
/28, 153, 157, 158
/29, 153–154, 157, 158
/30, 154, 157, 158
calculating in head, 155–156
Class D network addresses, 120,
120, 121
Class E network addresses, 120,
120, 121
classful boundaries, 797
classful network, 171
classful network address, 368,
369, 793
classful routing, 142, 182–183,
367, 375
Classless Inter-Domain Routing
(CIDR), 144–146
block sizes, 144, 203
IP address availability, 571
NAT similarity, 542
slash notation, 144, 156–157,
157–158
subnet masks, 144, 144–145,
171, 993

classless routing, 367, 368
classless routing protocols, 182,
785, 795
clear counters, 259–260
clear ip nat translation, 550
clear ip nat translations, 551, 1011
clear ip nat translations *, 981
clear ip ospf process, 596
CLI. See command-line interface
client redundancy, 700–701
Clientless Cisco SSL VPN, 943
CLM. See Cisco License Manager
clock, 223–224
clock rate, 248–249, 353, 911–912,
978, 997
clocking, 247, 247–248, 263–264,
294, 353, 911–912, 1026
CO. See central office
code formatting, 989
collision domains, 743
breaking up, 6, 6, 9–10, 426,
461, 969
bridges and, 9, 970
congestion, 7
defining, 8, 30
identifying, 970
internetworks, 11
IP routing, 337
network design, 43, 43–44, 44
simple networks, 5
switches, 9, 11, 45, 970, 988
collisions, 46–47, 973
full-duplex avoiding, 48, 991
hubs, 8
COM port. See serial
communication port
command history, 226, 226–227

command-line interface (CLI) – configuration

command-line interface (CLI), 146,
215, 219–227
automatic scrolling, 226
editing and help features,
223–228, 266
entering, 219
prompts, 220–221, 265–266
static route configuration, 374
switch configuration, 436
Committed Information Rate (CIR),
925–926, 951
Common Spanning Tree (CST),
623, 624
community antenna television, 906
config, 220
config net, 289
config t, 355–356, 823, 978
config-register, 667, 670
configuration, 266
active, 826
backing up, 286, 317
backing up and restoring, 286–290
Catalyst switches, 436–447
clocking, 263–264
copying to NVRAM, 287–288
copying to TFTP server, 288
current, 287
deleting, 252–253
DHCP, 290–293, 355–356
DHCP relay, 291–292
dynamic NAT, 548
EIGRP, 792–811, 834
auto-summarization, 795–798
command modes, 792
discontiguous networks,
796–797
hop count, 785, 801–802
maximum paths, 801–802

metrics, 799–801
session initiation, 793
split horizon, 809–811
subnets, 796–799
summarization, 795–798
traffic control, 798–799
unequal-cost load balancing,
807–809
VLSMs, 795–798
wildcards, 794
EIGRPv6, 829–831, 834
erasing, 250–264, 267,
289–290, 317
GLBP, 718–721
GRE tunnels, 947–949, 952
HDLC, 912–914, 913
HSRP, 709–713
IPv6 network, 588–591
IPv6 routing, 591–599
IVR, 480–487, 481, 483, 484,
486, 487
layer 3, 260
LCP, 915–916
loopback interfaces, 403–405
multi-area networks, 857–859
NetFlow, 732–733
OSPFv3, 877–879, 882
PAT, 548–549
port channels, 643–646
PPP
authentication methods,
917–918
on Cisco routers, 917
prompts, 998
restoring, 288–289
saving, 250–264, 267
SNMP, 728–730
static NAT, 547

1053

1054

configuration modes – cost

static routes, 357–362
stored, 287
subinterfaces, 932–933
syslog, 723–726
trunk ports, 476–480
verifying, 253–264, 287, 363–365
verifying DHCP, 292–293,
363–365
viewing, 250–264, 251, 267
viewing and changing, 671
VLANs, 472–487
configuration modes
configuration register, 667
EIGRP, 792, 1022
EIGRPv6, 828–829
global, 639, 643, 667, 1016, 1023
interface, 828, 877
OSPFv3, 877
port channels, 643
router, 792, 877
syslog, 725
configuration register, 663, 688,
1016, 1017
changing, 670
checking current value, 666–667
load from NVRAM, 669
managing, 664–671
password recovery, 669, 670
resetting, 671
understanding bits, 665–666, 666
configure terminal, 219–220
congestion control, 902
Frame Relay, 930–931
connectionless network services,
18, 30
connectionless protocols, 104, 130

connection-oriented communication,
18–20, 19, 30, 101, 130
console, 232
console emulation programs, 63,
63, 74
console line, 721
console messages, sending to syslog
server, 293–294
console password, 232–234, 266
console port, 62–63, 74, 216, 233,
265, 991
Catalyst switches, 436
restoring IOS, 677
syslog messages, 721
Content Addressable Memory
(CAM), 426, 427, 428, 438, 445,
763, 1005
convergence, 1015
EIGRPv6, 828
STP, 620, 1014–1015
copy flash tftp, 672, 674, 983
copy run start, 250–251, 286
copy running-config, 251
options, 288
copy running-config startup-config,
250, 287, 288, 317, 998
copy running-config tftp, 286, 288
copy source-url destination-url, 678
copy start run, 288, 978, 979
copy startup-config
running-config, 671
copy startup-config tftp, 286
copy tftp flash, 675, 680, 983, 1017
copy tftp run, 979
copy tftp running-config, 288–289
core layer, 70–71
cost, 393, 410

CPE – datagrams

CPE. See customer premises
equipment
CRC. See cyclic redundancy check
crossover cable, 59, 60–61, 437, 672,
692, 990, 1017
crosstalk, 56
crypto key, 997
crypto key generate rsa, 236
CSMA/CD. See Carrier Sense
Multiple Access with Collision
Detection
CST. See Common Spanning Tree
CSU. See channel service unit
CSU/DSU, 899, 1026
customer premises equipment (CPE),
899, 900, 903
DSL, 908
cyclic redundancy check (CRC)
de-encapsulation, 67
duplex error, 260, 997
error checking, 54
FCS field, 55, 67, 69, 990
interface troubleshooting, 260
IP routing, 337–339
TCP, 102

D
DA. See Destination Address
DAD. See duplicate address detection
data communication equipment
(DCE), 28, 900, 911–912,
936, 997
clocking, 247, 247–248, 353
data encapsulation, 66–69, 74
Data Encryption Standard (DES),
945, 946

1055

data frame, 25, 27
Data license, 683
Data Link Connection Identifiers
(DLCIs), 927–928
debug frame lmi information, 937
Frame Relay maps, 939, 1026
locally significant, 1027
show frame map information, 937
show frame pvc information,
935–936, 952
show interface information,
936–937
subinterface configuration,
933–934
WAN connections, 1027
Data Link layer, 15, 16, 25–28, 26,
30, 742, 968, 969
encapsulation, 67, 67
Ethernet, 49–55
Ethernet frames, 53–55
frames, 69, 73, 336, 339
show interface output, 258
switches and bridges, 26–28
Data Over Cable Service Interface
Specification (DOCSIS), 906
data packets, 23, 968
data service unit (DSU), 28, 247,
263, 264
data terminal equipment (DTE), 28,
263, 900, 911–912, 926,
936, 997
serial interfaces, 248
data translation, 989
Database Description packets (DD),
850, 857
database synchronization, 850
datagrams, 66

1056

DCE – dial-up modems

DCE. See data communication
equipment
DD. See Database
Description packets
DE. See Discard Eligibility
dead timer, 410, 985, 1003
debug, 314–326
debug frame lmi, 937–938
debug ip nat, 549, 981, 1011
debug ppp authentication, 920, 1026
debug standby, 713
debugging, 314–316
DEC. See Digital Equipment
Corporation
decimal, binary conversion, 50–53,
73, 971–973
DECnet, 12, 507
dedicated connections, 900
de-encapsulation, 67
default administrative distances,
366, 366
default clock sources, 294
default gateway, 339, 700, 701, 984,
1001, 1008, 1021
ARP request for, 742
confirming, 745
FHRPs, 702–704
HSRP load balancing, 714
IP network connectivity
troubleshooting, 742–747
IPv6 network connectivity
troubleshooting, 755–756,
760–761
NDP, 584
pinging, 197
routing, 336
virtual routers, 715

default routing, 356, 362–365, 374
OSPF advertising, 401
RIP advertising, 372–373
verifying configuration, 363–365
default trap level, 724
default-information originate,
372–373
delete, 680
demarcation point (demarc),
899, 911
demilitarized zone (DMZ), 503
denial of service (DoS), 506, 1010
deny, 516, 529, 752
Department of Defense (DoD), 88, 89
DES. See Data Encryption Standard
descriptions, 239–240
designated forwarding port,
628, 632
designated port, 618, 629–630
RSTP, 627
designated router (DR), 389–390,
409, 853, 860, 863, 1003, 1025
backup, 860
election, 402, 410
NBMA networks, 939
RID, 402
desktop layer, 72
Destination Address (DA), 54
destination unreachable message,
114, 337, 340, 1002
DHCP. See Dynamic Host
Configuration Protocol
DHCP Discover message, 992
DHCP relay, 291–292
DHCPv6, 581–582
diagnostic address, 196
dial-up modems, 900–901, 914

Diffusing Update Algorithm (DUAL) – dynamic desirable mode

Diffusing Update Algorithm (DUAL),
785, 791, 833, 834
EIGRPv6, 828
path calculation, 788
digital carrier systems, 900
Digital Equipment Corporation
(DEC), 616
Digital Signal 0 (DS0), 900
digital subscriber line (DSL), 898,
903, 905, 907–908
Digital Subscriber Line Access
Multiplexer (DSLAM), 903, 908
Dijkstra algorithm, 386, 390, 850
directly connected networks, 335,
338, 358
administrative distance, 366
disabled ports, 619
Discard Eligibility (DE), 930, 935
discarding state, 627
disconnect, 306–307
discontiguous networks, 798, 825,
827, 1023
auto-summarizing confusing,
797, 818
EIGRP support, 785, 795–797, 796
troubleshooting EIGRP, 818, 827
Dish Network, 904
distance-vector protocols, 366, 375,
785, 1001
distribution layer, 72
distribution network, 906
DIX, 55
DLCIs. See Data Link
Connection Identifiers
DMZ. See demilitarized zone
DNS. See Domain Name Service
do, 240–241

1057

DOCSIS. See Data Over Cable
Service Interface Specification
DoD. See Department of Defense
DoD model, 89–118, 130,
974–975, 993
layers, 89–90
Domain Name Service (DNS), 97,
97–98, 130, 307
port numbers, 109
resolving names with, 309–310
TCP/IP and UDP, 110
troubleshooting, 198
domain names, SSH setup, 235
DoS smurf attacks, 506
DoS TCP SYN attacks, 506
DOWN state, 855–856
DR. See designated router
DRAM. See dynamic RAM
DS0. See Digital Signal 0
DS1, 900
DSL. See digital subscriber line
DSL interface cards, 908
DSLAM. See Digital Subscriber Line
Access Multiplexer
DSU. See data service unit
DTE. See data terminal equipment
DTP. See Dynamic
Trunking Protocol
DUAL. See Diffusing Update
Algorithm
duplex error, 260, 997
duplex settings, 748–749, 1021
duplicate address detection (DAD),
584–585, 586, 755
dynamic auto ports, 772
dynamic bandwidth allocation, 902
dynamic desirable mode, 474

1058

Dynamic Host Configuration Protocol (DHCP) – enable

Dynamic Host Configuration
Protocol (DHCP), 98–100,
99, 130
configuring, 290–293, 355–356
conflicts, 100
IPv6, 581–582
network protocols, 110
protocols, 992
server address, 1000
verifying, 292–293, 363–365
dynamic NAT, 542, 544, 556,
981, 1011
configuration, 548
IP address pools, 548, 551
port numbers, 548
testing and troubleshooting, 550
dynamic RAM (DRAM), 220
dynamic route recoveries, 791
dynamic routing, 333–334, 356,
365–367, 374
Dynamic Trunking Protocol (DTP),
473–474, 478, 771–774, 1021
disabling, 772
frame tagging, 774
viewing statistics, 771

E
E0, 900
EBCDIC. See Extended Binary
Coded Decimal Interchange Code
echo requests
IP routing, 336, 339, 340
Ping, 114, 115, 198, 253, 318, 743
editing commands, 225–226,
225–228, 266

EEPROM. See electronically erasable
programmable read-only memory
EGPs. See exterior gateway protocols
EIA-530, 910
EIA-TIA 232 interface, 62, 991
EIA/TIA-232, 910
EIA/TIA-232-C, 914
EIA/TIA-449, 910
802.1d, 616, 620, 623, 625
802.1q, 772, 774–775, 777
802.1w, 616, 619, 624, 1014
EIGRP. See Enhanced Interior
Gateway Protocol
EIGRP multicast packets, 128, 129
eigrp router-id, 1022
EIGRPv6, 784, 828–833,
1022, 1023
configuring, 829–831, 834
RIDs, 858
verifying, 831–833
elections
GLBP preemption, 717
HSRP positions, 704, 709,
710, 712
multi-area OSPF, 855–857, 860,
863, 880
point-to-point links, 860
root bridge, 622–624
serial point-to-point links, 880
electromagnetic interference
(EMI), 57
electronically erasable programmable
read-only memory (EEPROM),
218, 663
EMI. See electromagnetic
interference
enable, 231–232, 266

enable secret – Enhanced Interior Gateway Protocol (EIGRP)

enable secret, 232, 266, 998
enable secret password, 232, 266
enable-secret setting, 671
encap frame, 986
Encapsulating Security Payload
(ESP), 945–946
encapsulation, 42, 974, 1007.
See also Generic Routing
Encapsulation
ADSL, 908
Cisco, 926, 938, 951, 1026
802.1q, 482, 772, 774–775, 777
EtherChannel, 644
Ethernet, 902
Frame Relay, 951
implementation, 932
monitoring, 936
types, 926
HDLC, 903, 912–914, 1027
IETF, 926, 938, 951, 1026
inter-VLAN communication, 482
layer 2 WAN, 902
mismatched, 258, 921–922
OSI stack, 66–69, 74
PPP, 914–920
PPPoA, 908
PPPoE, 903, 908, 1026
serial, 902, 914, 951, 1027
troubleshooting, 938–939,
939, 940
trunk, 773–776
tunneling, 944
VLAN identification, 468, 469
encapsulation, 480–481
encapsulation ?, 270, 902
encapsulation frame-relay, 926, 931
encapsulation frame-relay ?, 938
encapsulation frame-relay ietf, 938

1059

encapsulation identifier, 471
encapsulation ppp, 917
encrypting passwords, 237–239
encryption
IPsec, 944, 945
passwords, 918
PPPoA, 908
PPPoE, 903, 1026
SNMPv3, 727, 1020
SSL, 943, 1027
VPNs, 943, 946, 1027
Enhanced Interior Gateway Protocol
(EIGRP), 332, 367, 742, 1001,
1022–1024. See also EIGRPv6
administrative distance, 366, 1002
advertisement, 786
ASs, 786, 793–795
auto-summarization, 368
configuring, 792–811, 834
auto-summarization, 795–798
command modes, 792
discontiguous networks,
796–797
hop count, 785, 801–802
maximum paths, 801–802
metrics, 799–801
session initiation, 793
split horizon, 809–811
subnets, 796–799
summarization, 795–798
traffic control, 798–799
unequal-cost load balancing,
807–809
VLSMs, 795–798
wildcards, 794
default hop count, 785
DUAL, 791
events, 817

1060

EoMPLS – Ethernet

features and operations,
784–792, 834
Frame Relay routing problems,
939–941, 940
Hellos, 786
metrics calculation, 785
multicast traffic, 790
multiple link networks, 642
neighbor discovery, 785–790
neighbor table, 834
OSPF troubleshooting, 872–874
RIDs, 858
route discovery and
maintenance, 792
route selection, 802–807
load balancing, 803,
805–806, 1023
routing table, 802–803
topology table, 803–804, 805
routing databases, 790
routing updates, 799
RTP, 790–791
serial link bandwidth, 249, 258
tables used by, 788, 789
verifying and troubleshooting,
811–828, 834
ACLs, 827
discontiguous networks,
818, 827
event logs, 817
K values, 818, 821–824, 827
load-balancing output, 815–816
local router status, 813
mapping network, 812
passive state routes, 815
routing protocols, 816–817
routing table, 814

topology table, 814–815
traffic data, 816
troubleshooting commands, 812
VLSM, 182
EoMPLS. See Ethernet over MPLS
equal-cost load balancing, 814–815,
1022, 1023
erase startup-config, 252–253,
289–290, 317, 978, 1016
IP routing setup, 348, 350
router setup, 1000
setup mode, 999
error disabled state, 640
errors
bad mask, 200
detecting, 54
duplex, 260, 997
ICMP messages, 198, 312
input, 997
IP address configuration, 198
known, 340
logging, 293
unknown, 340
err-shutdown mode, 434
ESP. See Encapsulating
Security Payload
EtherChannel, 638, 642–646, 647,
1014, 1015–1016
Ethernet, 8, 25, 42–57, 990–991
addressing, 49–50
broadcast domain, 44–45
buffers, 338
cabling, 59–66, 74
collision domains, 43–44
collisions, 46–47
CSMA/CD, 45–47
Data Link layer, 49–55

Ethernet encapsulation – flash memory

frames, 53–55, 73
full-duplex, 47–49, 48
half-duplex, 47–49
Physical layer, 55–57
power over, 437
standards, 55–56
Ethernet encapsulation, 902
Ethernet over MPLS (EoMPLS),
904, 1027
Ethernet_II frames, 54–55
Ether-Type field, 116
Ether-Type field, 116
EUI-64, 578–581, 600, 1013
evaluation licenses. See Right-To-Use
licensing
EXCHANGE state, 857
exec modes
privileged, 219, 252, 998
user, 219, 998
exec process creation banner,
229, 230
EXEC processes, 230
EXEC session, 216
time-out, 233
exec-timeout 0 0, 233–234
exit, 305, 306–307
exit interface, 358, 359
exit interface caching, 341
EXSTART state, 856
extended access lists, 504, 512,
515–526, 1009
configuration commands, 529
named, 523
number ranges, 516, 529
Extended Binary Coded Decimal
Interchange Code (EBCDIC), 17
extended system ID, 625, 1015

1061

exterior gateway protocols
(EGPs), 365
extranet VPNs, 944, 986

F
fast switching, 341, 551
faulty cables, 743, 777
FCS. See Frame Check Sequence
feasible distance (FD), 787, 788, 804,
814, 815, 1022
feasible successor (FS), 789, 1022
FECN. See Forward Explicit
Congestion Notification
FHRPs. See first hop
redundancy protocols
fiber cabling, 56, 57, 991
fiber-optic cables, 64–66, 65
File Transfer Protocol (FTP), 92–93,
93, 94, 130, 255
port numbers, 109
filter tables, 27, 426, 435
firewall routers, 502–503
first hop, 702
first hop redundancy protocols
(FHRPs), 700, 702–704, 703,
734, 1018, 1020. See also
Gateway Load Balancing
Protocol; Hot Standby Router
Protocol; Virtual Router
Redundancy Protocol
flash memory, 218, 663, 664,
983, 1017
backing up, 674
removable, 674, 682
verifying, 673–674
working with, 681

1062

flat networks – FS

flat networks, 460–461, 461, 464
Flexible NetFlow, 730, 1018
flow control, 20–21, 21, 30
Forward Explicit Congestion
Notification (FECN), 930,
931, 935
forward/filter decisions, 427,
429–431
forward/filter table, 427–428, 428,
429–431, 430
forwarding port, 618
forwarding state, 619–620,
627, 1014
FQDN. See fully qualified
domain name
Frame Check Sequence (FCS), 55, 67,
69, 337, 339, 990
frame interface-dlci, 986
Frame Relay, 390, 898, 902,
923–942, 1026–1027
ATM, 904
bandwidth specifications, 925
CIR, 925–926, 951
congestion control, 930–931
encapsulation
implementation, 932
monitoring, 936
types, 926, 951
IARP, 927
implementation and monitoring,
931–942
single interface, 931–932
subinterfaces, 932–934, 1026
mappings, 938, 938–939, 1026
monitoring, 934–938
show interface, 936–937
MPLS replacing, 904
packet switching, 901
Physical layer connections, 910

routing problems, 939,
939–941, 940
EIGRP, 940, 940–941
OSPF, 939–940, 940
subinterfaces, 941–942
serial interfaces, 927
split horizon problems, 811
troubleshooting, 938–942, 952
routing, 939, 939–941, 940
subinterfaces, 941–942
subnets, 941
verification, 952
frame tagging
changing method, 773–774
switch compatibility, 772
frame-relay interface-dlci, 928, 932
frame-relay interface-dlci dlci,
941–942
frame-relay lmi-type, 929
frame-relay lmi-type ansi, 931
frame-relay map ip, 939
frames, 66, 69, 742–743, 969
address learning, 427–428
data, 25, 27
Ethernet, 53–55, 73
fields, 54–55, 73, 336, 339
filtering, 429
flooding, 427
HDLC format, 913
MAC address field, 337
multiple copies, 616
at Physical layer, 69
ping, 337, 338, 339
PPPoE, 903
tagging, 467–468, 468–469,
488, 1008
unicast, 434
untagged, 773, 777, 1008
FS. See feasible successor

FTP – groups

FTP. See File Transfer Protocol
FULL state, 855–856, 857, 1024
full-duplex, 18, 47–49, 48, 73,
257, 991
fully qualified domain name
(FQDN), 98, 310

G
Gateway Load Balancing
Protocol (GLBP), 700, 704,
716–721, 734, 984, 1018,
1019–1020
AVF, 717
AVG, 717
configuring, 718–721
features, 717–718
functions, 717
per-host traffic balancing, 718
gateway routers, 27
gateways, 15, 336, 989. See also
default gateway
AVG, 717, 984
default, 700, 701, 984
ARP request for, 742
confirming, 745
FHRPs, 702–704
HSRP load balancing, 714
IP network connectivity
troubleshooting,
742–747
IPv6, 1020
IPv6 network connectivity
troubleshooting, 755–756,
760–761
virtual routers, 715

1063

redundancy, 1005
GLBP, 704
HSRP, 703–704
VRRP, 704
security, 946
virtual, 717
Generic Routing Encapsulation
(GRE), 898, 944
headers, 946–947
tunnels, 946–951, 952
configuring, 947–949, 952
structure, 947
verifying, 949–951, 952
GET BULK, 727
GET messages, 726
GETBULK, 95
gigabit crossover cables, 990
Gigabit Ethernet, 57
G/L bit. See global/local bit
glbp, 719–720
GLBP. See Gateway Load
Balancing Protocol
global addresses, 544, 754,
1014, 1020
LMI, 928
global configuration mode, 220, 265,
639, 643, 667, 998, 1016, 1023
static routes, 357
global unicast addresses, 575, 575,
982, 1012
global/local bit (G/L bit/U/L bit),
50, 579
GRE. See Generic Routing
Encapsulation
groups
channel, 642–646, 647
GLBP, 717–718

1064

half-duplex – hostnames

hello timer identifying roles, 707
HSRP roles, 704, 708–709
multicast, 755
VRRP, 715

H
half-duplex, 18, 46, 47–49,
73, 257
hardware address, 111, 969
HDLC. See High-Level
Data-Link Control
HDSL. See high-bit-rate DSL
headend, 906
Hello packet, 791, 812, 1024
EIGRPv6, 828
neighbor states, 856
Hello protocol, 390, 391, 391, 791,
848, 850, 854–855, 1003
hello timer, 410, 707, 786,
985, 1003
Hello/Dead interval, 855
Hellos, 786
help commands, 223–227, 266
hexadecimal
binary conversion, 50–53, 73,
971–973
IPv6 addresses, 573, 573
hexadecimal addressing, 52
HFC. See hybrid fiber-coaxial
hierarchical architecture, 13
hierarchical IP addressing, 119–124
High Speed Serial Data Connector
(HSSDC), 56
high-bit-rate DSL (HDSL), 908

High-Level Data-Link Control
(HDLC), 898, 902–903,
912–914, 951, 952, 986, 1026
configuring, 912–914, 913
encapsulation, 903,
912–914, 1027
frame format, 913
leased lines, 900
mismatched encapsulation,
921–922
mismatched IP addresses, 922–923
Network layer protocol
identification, 903, 912
Physical layer specifications, 910
history, 226–227
hold timer, 707–708, 786
holdtime information, 295–296
hop count, 365, 370–371
EIGRP, 801–802
default, 785
maximum, 1022
AS size limits, 785
host configurations, IP addressing
problems, 202
host distance, 57–59
host IDs
Class A, 123
Class B, 123–124
Class C, 124
pinging, 318
host table, 318
building, 307–309
hostname, 235, 354, 918
hostnames, 97, 266
authentication, 228
DNS resolving, 309–310
host table, 307–309

Host-to-Host layer – ifconfig

resolving, 307–311
router, 228–229
SSH setup, 235
Host-to-Host layer, 89, 90. See also
Transport layer
DHCP, 99
protocols, 101–110, 130
Hot Standby Router Protocol
(HSRP), 700, 703–704, 704–714,
734, 1018, 1019, 1020, 1021
configuring and verifying,
709–713
group roles, 708–709
interface swapping, 706
interface tracking, 709, 710
load balancing, 714
position elections, 704, 709,
710, 712
timers, 706–708
virtual MAC address, 705–706
VRRP comparison, 715
HP Openview, 726
HSRP. See Hot Standby Router
Protocol
HSSDC. See High Speed Serial
Data Connector
HTML, 16
HTTP. See Hypertext
Transfer Protocol
HTTPS. See Hypertext Transfer
Protocol Secure
hubs, 5, 10, 30, 969
collision and broadcast domains,
970, 988
collisions in, 8
network topology, 29
at Physical layer, 28–29, 989
traffic congestion and, 7, 9

1065

Hughes, 904
hybrid fiber-coaxial (HFC), 903, 906
hybrid routing protocols, 367, 375,
784, 785, 1001
HyperTerminal, 670
Hypertext Transfer Protocol
(HTTP), 95–96, 96, 255, 265
port numbers, 109
Hypertext Transfer Protocol Secure
(HTTPS), 96
port numbers, 109

I
IARP. See Inverse ARP
IBM, 12, 902
ICMP. See Internet Control
Message Protocol
ICMP echo, 198, 318, 743
ICMPv6, 583, 583–584, 755
IDS. See intrusion detection system
IDSL. See ISDN DSL
IE. See Internet Explorer
IEEE 802.1AB standard. See Link
Layer Discovery Protocol
IEEE 802.1q, 468–469, 469,
476–477, 480
IEEE 802.1q trunking, 436
IEEE 802.2 standard, 25
IEEE 802.3 standard, 47, 55
IEEE 802.3ad, 642
IEEE 802.11 standard, 44
IEEE 802.11q, 488
ietf, 926
IETF encapsulation, 926, 938,
951, 1026
ifconfig, 744

1066

IFS – interfaces

IFS. See Cisco IOS File System
IG. See inside global address
I/G bit. See Individual/Group bit
IGPs. See interior gateway protocols
IMAP4, port numbers, 109
implicit deny, 505, 514, 529,
752, 1010
in-band communication, 265
in-band configuration, 216
in-band management, 438
INCMP message, 984
incomplete message, 984
Individual/Group bit (I/G bit),
50, 990
INIT state, 856
input errors, 749, 997
input queue drops, 749
inside global address (IG), 545, 545,
552, 1011
inside global pool, 1012
inside local address, 545, 545, 1012
install license, 688
int loopback, 403
int s0/0.subinterface number, 932
Integrated Services Digital Network
(ISDN), 900–901, 902, 910, 914
Integrated Services Router (ISR),
217, 350
interactive configuration dialog, 998
inter-area routes, 853
interface, 220–221, 767, 913, 985
GRE tunnels, 947, 949
interface configuration mode, 221,
243, 265, 792, 828, 877, 998
interface errors, 748, 1021
interface mode, 639
interface port=channel, 643, 644

interface tracking, 709, 710
interface tunnel number, 952
interface vlan vlan, 488
interface-dlci, 941
interfaces, 24, 25, 241–250
access lists, 505, 1010
bringing up, 244–245
clearing counters, 259–260
descriptions, 239–240
disabling, 244
EIGRP metrics, 799–801
EIGRP traffic control, 798–799
Frame Relay
single interface, 931–932
subinterfaces, 932–934
HSRP
swapping, 706
tracking, 709, 710
IP address configuration,
245–246
layer 3 configurations, 260
logical, 256, 471, 480, 811
loopback, 402–405
passive, 799, 821, 822, 874, 984,
1023, 1024
pipe, 246–247
preparing, 267
prompts, 265
serial, 243, 247–250, 258, 263,
353, 902, 912, 921
Frame Relay, 927
HDLC, 912
LAN technologies, 1026
OSPF load balancing, 875–876
passive, 874
WAN encapsulations,
902, 921

interior gateway protocols (IGPs) – Internet Protocol version 6 (IPv6)

showing, 242
split horizon, 809–811
switched virtual, 471
trunk, 769
tunnel, 947–948
interior gateway protocols
(IGPs), 365
internal routers, 502–503, 848,
852, 882
International Organization for
Standardization (ISO), 12, 15
Internet Control Message
Protocol (ICMP), 110,
114–116, 116
autoconfiguration, 580
common events and
messages, 114
denying/filtering
messages, 506
echo requests, 115, 198,
336, 339
error messages, 198, 312
IPv6, 578, 580, 583, 583–584
ping, 198, 253, 336, 996
role, 130, 131, 993
routing table entries, 337–338
Internet Explorer (IE), 16
Internet layer, 89, 90
protocols, 110–118, 130
Internet names, 97, 130
Internet Protocol (IP), 110–113,
130, 974
header, 111, 111–112, 130,
582–583, 583
ping packets, 336, 338–339
Internet Protocol Control Protocol
(IPCP), 915

1067

Internet Protocol version 6 (IPv6),
88, 792, 982, 1012–1014
address space, 572
address types, 575–576
addresses, 573, 573, 599, 755,
1013–1014
addressing and expressions,
573–577
anycast, 572–573
ARP cache verification, 777
benefits and uses, 571–573
configuring network, 588–591
configuring routing, 591–599
default gateway, 1020
DHCPv6, 581–582
efficiency features, 572
EIGRPv6, 828–833
headers, 582–583, 583
ICMPv6, 583, 583–584
in internetwork, 577–585
MAC addresses, 578–581
manual address
assignment, 578
multicast, 572, 580
multicast address, 575, 576,
584–585, 1013, 1014
NDP, 584–585
OSPF, 586, 587–588,
594–599
packet headers, 572
reasons for, 571, 599
routing protocols, 586–588
routing tables, 589, 592
shortened expression, 574–575
special addresses, 576–577, 577
stateless autoconfiguration,
578–581, 580, 581
static routing, 586–587, 593

1068

Internet service provider (ISP) – IP addresses

troubleshooting network
connectivity, 754–763, 777
ACLs, 762–763
address resolution states,
759–760
cables, 756
default gateway, 755–756,
760–761
ICMPv6, 755
local host connectivity, 757
local LAN, 757–758
NDP, 755–756
routing tables, 761–762
steps, 756–757
verifying OSPFv3, 594–599
Internet service provider (ISP), 542,
899, 942
internetwork communication, 8
Internetwork Operating System
(IOS), 662, 983
backing up, 674, 688, 1017
backing up and restoring,
671–682
backup to TFTP, 671–672, 674
boot sequence, 664
licensing, 682–688
mini-IOS, 663, 1016
restoring, 675, 677, 688
upgrading, 675, 677, 688
upgrading with IFS, 679–682
WAN support, 898,
902–904
internetworking
basics, 4–12
models, 12–14
summarization, 193, 193
troubleshooting, 253

Internetworking Operating System.
See Cisco Internetworking
Operating System
internetworks, 7, 10, 11, 25, 27
Inter-Switch Link (ISL), 436, 468,
469–470, 480, 772, 773
inter-VLAN communication, 463,
470, 482
ROAS, 488
inter-VLAN routing (IVR), 460, 471,
471, 980, 1007–1008
configuring, 480–487, 481, 483,
484, 486, 487
multilayer switches, 486–487,
487, 488
router on a stick, 470, 470–471
intrusion detection system (IDS),
506, 1010
intrusion prevention system (IPS),
506, 1010
Inverse ARP (IARP), 927,
1026, 1027
IOS. See Cisco Internetworking
Operating System
IP. See Internet Protocol
ip access-group, 981,
1008, 1010
ip access-list, 523–525,
729, 981
ip access-list standard, 981
ip address, 913, 931
GRE tunnels, 947, 948, 949
IP address spoofing, 506
IP addresses, 8, 30, 69, 88, 111, 996
block sizes, 171
broadcast, 126–127, 127, 131
configuration errors, 198

IP addressing – ip routing

DNS resolution, 97
dynamic NAT pools, 548, 551
global, 754, 1020
LMI, 928
global unicast, 1012
interface configuration, 245–246
IPv4 types, 126–129
layer 2 broadcast, 126, 127
layer 3 broadcast, 126–127, 127
mismatched, 922–923
multicast, 128–129, 131
problems, 198–203, 204
reserved, 121, 122
resolution states, 759–760
shortage, 571, 599
switches, 438, 444
unicast, 127–128, 128,
131, 1012
IP addressing, 118–125
APIPA, 100–101, 575
drawing out scheme, 198–199
hierarchical scheme, 119–124
private addresses, 124–125, 131
static, 100
subnet mask problems,
199–201, 203
terminology, 118–119
troubleshooting, 196–203
IP Base licensing, 683
IP datagrams, 114
ip default-gateway, 1005
ip dhcp, 291
ip domain-lookup, 310
ip domain-name, 235, 310, 997
ip flow egress, 732
ip flow ingress, 732
ip flow-export, 732

1069

IP header, 111
fields, 111–113
IPv6, 582–583, 583
Protocol field, 112–113, 113
protocol numbers, 113
ip helper-address, 292, 979
ip host, 307–308, 753
ip name-server, 310
ip nat inside, 547, 981, 1011
ip nat inside source, 552–553, 1012
ip nat inside source list, 548, 554,
555, 1012
ip nat outside, 547, 981, 1011, 1012
ip nat pool, 548, 552–553, 1011
ip nat translation max-entries, 551
ip nat translation timeout, 552
IP network connectivity
troubleshooting, 742–754,
777, 1020
ACLs, 752–753
default gateway, 742–747
HTTP requests, 753–754
interface statistics, 748–749
local host connectivity,
744–746
local LAN, 746–747
pinging, 743
router configurations, 749–751
server configuration, 747–748
steps for, 743–744
telnet, 751–752, 753
VPNs, 942
ip ospf cost, 393
ip ospf network
point-to-multipoint, 939
ip route, 357–358, 751, 979
ip routing, 488, 1007

1070

IP routing – keepalives

IP routing, 742–743, 979, 1001–1002
configuring, 346–356, 356–365
process, 335–346, 374
ip ssh version 2, 236
IP stack failure, 196
ip subnet-zero, 146, 170, 185
IP time to live (TTL), 254
iPad, 63
ipconfig, 744, 747, 760, 906
ipconfig /all, 198, 204, 997
IPCP. See Internet Protocol
Control Protocol
iPhone, 63
IP-masquerading, 556
IPS. See intrusion prevention system
IPsec, 944, 986, 1027
transforms, 945–946
IPv4, 88
address shortage, 571, 599
address types, 126–129
broadcasts, 572
IPv6. See Internet Protocol
version 6
ipv6 address, 578
ipv6 eigrp, 829
ipv6 enable, 578
ipv6 int brief, 592–593
ipv6 ospf, 878, 985
ipv6 ospf process-ID area area, 882
ipv6 ospf process-id area
area-id, 1013
ipv6 route, 591–592, 762
ipv6 router eigrp, 828, 830
ipv6 router eigrp as, 984, 1022
ipv6 router ospf, 877
ipv6 unicast-routing, 578,
590, 828

IPX, 507, 792
ISDN. See Integrated Services
Digital Network
ISDN DSL (IDSL), 908
ISL. See Inter-Switch Link
ISL routing, 468
ISO. See International Organization
for Standardization
ISP. See Internet service provider
ISR. See Integrated
Services Router
ISR series routers
password recovery, 669, 670
removable memory, 682
software licenses, 682, 1016
ISRG2 routers, 662
ITU-T, 929
IVR. See inter-VLAN routing

J
J0, 900
jam signal, 46, 46, 973

K
K values, 786, 817, 1023, 1024
EIGRP troubleshooting, 818,
821–824, 827
EIGRPv6 troubleshooting, 831
formula for uses, 800
metric association,
800–801, 801
mismatched, 818, 822, 827
keepalives, 928

L2F – Link layer

L
L2F. See Layer 2 Forwarding
L2TP. See Layer 2
Tunneling Protocol
LACP. See Link Aggregation
Control Protocol
LAN. See local area network
LAN driver, 197
LAPB. See Link Access
Procedure, Balanced
last-resort, 231–232
layer 2 broadcasts, 126, 127
Layer 2 Forwarding (L2F), 944
layer 2 switches, 8, 980, 1004–1006
advantages, 426–427
functions of, 427–431
Layer 2 Tunneling Protocol
(L2TP), 944
layer 2 WAN encapsulation, 902
layer 2 WAN technologies, 1026
layer 3 broadcasts, 126–127, 127
layer 3 device. See routers
layer 3 switches, 460
layer addressing, 68
Layered approach, 13
layered architecture, 13
layers, 13
LCP. See Link Control Protocol
learning state, 619, 627
leased lines, 900, 910
least significant bit (LSB), 54
license boot module, 685, 688
License boot module, 1017
license clear, 688
license install, 683–684, 688
license install url, 1016

1071

license save, 687
license save flash, 1017
licenses, 662, 688, 1016
backing up and uninstalling,
687–688
Data, 683
installing, 688
IP Base, 683
ISR series routers, 682, 1016
permanent, 685, 688
removing, 1017
RTU, 682, 684–687, 1017
Security, 683
Unified Communications, 683
verifying, 690
licensing, 682–688
line, 221, 232
line commands, 221
line configuration mode, 221,
265–266
line console 0, 221, 232–233
line sty, 234, 981, 998
link, 389
Link Access Procedure, Balanced
(LAPB), 903
Link Aggregation Control Protocol
(LACP), 642–644, 1015, 1016
Link Control Protocol (LCP),
914, 952, 986
configuration options,
915–916
link cost, 393, 627, 1024
OSPF troubleshooting, 870
STP, 620–621
Link layer. See Network
Access layer

1072

Link Layer Discovery Protocol (LLDP) – logging synchronous

Link Layer Discovery Protocol
(LLDP), 303, 999
Link Layer Discovery Protocol
Media Endpoint Discovery
(LLDP-MED), 303
link-establishment phase, 916
link-local, 754, 833, 877
link-local addresses, 575, 578, 599,
982, 1012, 1013
link-local unicast addresses, 1014
Link-State Advertisements (LSAs),
390, 402, 848, 850, 852–854,
985, 1004, 1024
ASBRs, 854
flooding zones, 852
neighbor states, 857
Type 1, 852–853, 853
Type 2, 853
Type 3, 853
Type 4, 854
Type 5, 854
types, 852–854, 854, 882
link-state database (LSDB), 848,
852, 855, 860
information exchange, 857
synchronization, 850
link-state packets, 784
link-state protocols, 367, 375,
784, 1001
Link-State Request (LSR), 850, 857
Link-State Update (LSU), 850, 857
listening state, 619
LLC. See Logical Link Control
LLDP. See Link Layer
Discovery Protocol
LLDP-MED. See Link Layer
Discovery Protocol Media
Endpoint Discovery

LMI. See Local Management
Interface
LMI DLCI, 936–937
load balancing, 734, 1012, 1022.
See also Gateway Load
Balancing Protocol
EIGRP route selection, 803,
805–806, 1022, 1023
equal-cost, 814–815, 1022, 1023
HSRP, 714
OSPF troubleshooting, 875–876
port state transitioning, 1015
unequal-cost, 807–809, 815,
1022, 1023
WANs, 804
load sharing, 717
LOADING state, 857, 1024
local addresses, 545
local area network (LAN), 5,
5, 898
bridges and, 9
MAC addresses, 336, 341, 345
traffic congestion causes, 7, 30
local loop, 899
Local Management Interface (LMI),
927, 928–929, 932
DLCIs, 937
information communicated, 928
message formats, 929, 937
traffic statistics, 934–935
local route, 335, 1001
local host, 126
logging, 723, 725, 984
logging buffer, 721
logging buffered, 723
logging console, 723
logging host ip_address, 725, 1019
logging synchronous, 233–234, 349

logging trap – MD5

logging trap, 725, 734, 1018
logging trap warnings, 725
logical address, 111
logical addressing, 66, 69, 969
subnets, 149, 149
logical interfaces, 256, 471, 480, 811
Logical Link Control (LLC), 26, 989
logical separation, 462, 462
login, 304
login banner, 229–231
login local, 997
longest match rule, 334–335
loop avoidance, 427, 434–436
loopback, 126, 196, 204
loopback address, 745, 1013, 1014
loopback interfaces, 402–405
configuring, 403–405
LRE. See Cisco Long Range Ethernet
LSA advertisements, 394
LSA flooding, 391, 392
LSA timer information, 406
LSA update multicast addresses,
392, 392
LSAs. See Link-State Advertisements
LSB. See least significant bit
LSDB. See link-state database
LSR. See Link-State Request
LSU. See Link-State Update

M
MAC. See Media Access Control
MAC address table, 445–446, 447,
636, 764–767, 980, 1005
thrashing, 435, 616
MAC addresses, 26, 27, 30, 42, 69,
342, 743

1073

ARP resolution, 117
base, 445
frame fields, 337
HSRP, 705, 706
IPv6 addresses, 578–581
local LAN, 336, 341, 345
PDUs, 988
port security, 431
Proxy ARP, 700–701
routing, 374
sections of, 49–50, 73
static, 446–447, 1004
virtual, 703, 705–706
VLAN troubleshooting,
764–767
mac address-table static, 1004
MAC database, 428, 429
MAC forward/filter table, 427, 435
mac-address, 433
MAN. See metropolitan
area network
management connections, 265
management domain, 1005
management information base
(MIB), 727–728
management VLAN, 473, 482
maximum burst rate (MBR), 925
maximum hop count, 1022
maximum paths
EIGRP, 801–802
unequal-cost load balancing,
808, 1022
maximum transmission unit (MTU),
254, 257, 800, 903
maximum-paths, 801
MBR. See maximum burst rate
MD5, 917

1074

Media Access Control (MAC) – multicast address

Media Access Control (MAC), 26,
42, 49–50, 989
local LAN, 336
message of the day banner (MOTD
banner), 229–230, 998
metric, 24
metric maximum-hops, 801
metric weights, 823
MetroEthernet, 898, 904
metropolitan area network
(MAN), 904
MIB. See management
information base
Mills, David, 96
MILNET, 89
mini USB ports, 63
mini-IOS, 663, 1016
MMF. See multimode fiber
mode, 475
modems, 216
modified EUI-64, 579
modular routers, 242
MOTD banner. See message of the
day banner
MPLS. See MultiProtocol
Label Switching
MTU. See maximum
transmission unit
multi-area configurations, 848
areas, 851–852
basic, 857–859
router roles, 851–852, 882
multi-area OSPF networks, 849,
849–850, 985, 1024–1025
adjacency requirements,
850–851, 1024
component categories, 850–857

configuration, 857–859
Hello protocol, 854–855
LSAs, 852–854
monitoring, 882
neighbor states, 855–857
OSPFv3, 876–881
router roles, 851–852
scalability issues, 881
troubleshooting, 859–876, 882
access control list, 871
adjacencies, 868
EIGRP, 872–874
link costs, 870
load balancing, 875–876
ping, 869
Ping, 868–869, 872
routing protocols, 871
show ip interface, 869–871
show ip interface brief, 869
show ip ospf interface, 868
show ip ospf neighbor, 868, 872
show ip protocols, 871,
872, 874
show ip route, 868, 873
verifying, 859, 859–867
Ping, 860
multicast address, 128–129, 131, 982
all-nodes, 580
all-routers, 1013
Hello packets, 390, 1003
I/G bit, 990
interfaces, 1013
IPv6, 575, 576, 584–585,
1013, 1014
LSA update, 392, 392
OSPF, 387, 390–392
range, 992

multicast group addresses – network

multicast group addresses, 128
multicast groups, 755
multicast packets, 10
EIGRP, 128, 129
multicast traffic
congestion from, 7
EIGRP, 790
EIGRPv6, 828
IPv6, 572, 580
OSPFv3, 587, 877, 1013
reliable, 790
multicasting, 928
multilayer switches, 471, 486–488,
487, 1008
security features, 503
multimode fiber (MMF), 57, 65,
65–66
multiple frame copies, 434, 435, 616
multiplexing, 932
multipoint subinterfaces, 933–934
multiport bridges, 9
MultiProtocol Label Switching
(MPLS), 715, 898, 901, 904
multi-vendor networks, 410

N
NA. See neighbor advertisement
NAK. See negative acknowledgment
name, 472, 767
name resolution, 984
named access list configuration
mode, 524
named access lists, 504,
523–525, 1008
NAT. See Network Address
Translation

1075

NAT Overload, 542, 544, 546,
1011, 1012
configuration, 548–549
native VLAN, 473, 479–480, 482,
773–776, 777
NBMA. See nonbroadcast multiaccess
NCP. See Network Control Protocol
NDP. See neighbor discovery
negative acknowledgment
(NAK), 554
neighbor, 799
neighbor advertisement (NA),
584–585, 755, 756
neighbor and adjacency
initialization, 391
neighbor database, 1024
neighbor discovery (NDP),
584–585, 1013
EIGRP, 785–790
troubleshooting network
connectivity, 755–756
neighbor resolution table, 759
neighbor solicitation (NS), 584–585,
755, 756, 759, 984, 1013
neighbor states, 855–857
neighbor table, 788, 792, 834
neighbors, 389, 412
neighborship database, 390
NetFlow, 700, 730–733, 734, 984,
1018, 1019
configuring, 732–733
flows, 731–732
overview, 731
netsh interface ipv6 show neighbor,
760–761
network, 394, 794

1076

Network Access layer – networks

Network Access layer, 89, 90
Network Address Translation
(NAT), 124, 503, 556, 571, 981,
1011–1012
advantages, 543–544, 544, 1011
block sizes, 555
common problem causes, 550
location, 543, 543
memory use, 551
names, 544–545
operation, 545–550, 546
terms, 545, 545
testing and troubleshooting,
550–555
translation timeout, 552
types, 544, 556, 1011
verification, 549–550
when to use, 542–544
network addresses, 24, 119, 120–121
reserved, 121, 122
network classes, 120, 120–121
network connectivity, checking,
311–317
Network Control Protocol (NCP),
89, 903, 914–916, 952, 986
serial link troubleshooting,
919–920
Network File System (NFS), 104
network hosts, 15, 989
network interface card (NIC), 16, 49,
118, 342, 1001
broadcast storms from faulty, 464
troubleshooting, 197
Network layer, 15, 16, 23–25, 30,
968, 969
encapsulation, 67, 67
logical addressing, 69

network layer protocol phase, 916
network link advertisement (NLA),
853, 1024
network loops, 616, 620
PortFast configuration, 640
network management station (NMS),
15, 94–95, 700, 726, 734, 989
network maps, 300
network masquerading, 556
network number, 554
network overhead, 101
network segmentation, 6
Network Time Protocol (NTP), 96,
97, 293–295, 1001
error logs using, 293
port numbers, 109
network topology
CDP documenting, 300–303,
301, 303
hubs, 29
star, 56
network topology information
ABR storing, 852
DUAL, 791
EIGRP route discovery and
maintenance, 792
EIGRP troubleshooting, 818
synchronization, 784
networks. See also internetworks
administrative distance, 365–366
directly connected, 335, 338,
358, 366
drawing out, 198–199
flat, 460–461, 461, 464
multi-vendor, 410
simple, 5
switched, 437

next-hop address – OC-48

trusted, 503
untrusted, 503
next-hop address, 357–358,
359, 1013
next-hop attributes
EIGRP configuration, 804
EIGRP troubleshooting, 815
IPv6, 762, 831
OSPFv3, 877
NFS. See Network File System
NIC. See network interface card
NLA. See network link advertisement
NMS. See network
management station
no auto-summary, 797–798, 825
no bandwidth, 805
no distribute-list, 827
no encapsulation, 921
no ip address, 986
no ip domain-lookup, 310, 349
no ip host, 309
no ip route, 751
no license boot module, 688
no logging buffered, 724
no logging console, 724
no login, 304
no passive-interface, 874
no router eigrp, 873
no router rip, 398, 399
no service timestamps, 725
no shutdown, 244–245, 258, 267,
999, 1007
administratively down
interfaces, 262
copying and merging
configurations, 289
EIGRPv6 configuration,
828–830, 834

1077

HDLC configuration, 913
port security, 432
router configuration, 347, 349
VLAN configuration, 484–486
node address, 120
nonbroadcast multi-access (NBMA),
390, 856, 923, 939, 1026, 1027
non-designated port, 618
nonegotiate, 475
nonhierarchical addressing, 119
non-root bridges, 618
nonvolatile RAM (NVRAM), 285,
317, 663, 983, 1016, 1017
configuration register bits,
665–667
copying current configuration,
287–288
erasing contents, 289–290, 350
load configuration register
from, 669
saving configuration, 250
startup-config, 218, 265, 286,
664–665
usage, 252
NS. See neighbor solicitation
NTP. See Network Time Protocol
ntp master, 294
ntp server ip_address version 4,
979, 1001
NVRAM. See nonvolatile RAM

O
OC. See Optical Carrier
OC-3, 900
OC-12, 900
OC-48, 900

1078

OIDs – Open Systems Interconnection reference model (OSI model)

OIDs. See organizational IDs
1 Gbps switches, 12
100Base-FX, 56
100Base-T, 49, 56
1000Base-CX, 56
1000Base-LX, 57
1000Base-SX, 57
1000Base-T, 56
wiring for, 61–62
1000Base-ZX, 57
one-to-many addresses. See
multicast address
Open Shortest Path First (OSPF),
332, 333, 616, 742, 784, 794,
980, 1002–1004
administrative distance, 366
basics, 386–393
configuring, 393–402
configuring areas, 394–397, 412
cost, 393, 410
default interface priority, 1004
enabling, 393–394, 1004
Frame Relay routing problems,
939–940, 940
Hello protocol, 854–855
hierarchical design, 388, 388
IPv6, 586, 587–588, 594–599
link-state, 367
loopback interfaces, 402–405
metrics, 393
multi-area networks, 849,
849–850, 985, 1024–1025
adjacency requirements,
850–851, 1024
component categories, 850–857
configuration, 857–859
Hello protocol, 854–855

LSAs, 852–854
monitoring, 882
neighbor states, 855–857
router roles, 851–852, 882
scalability issues, 881
troubleshooting, 859–876, 882
verifying, 859, 859–867
multicast address, 387, 390–392
multiple link networks, 642
multi-vendor networks, 410
network configuration, 397–402
network layout, 398
non-OSPF layers, 400, 400
operation, 391–393
reasons to use, 388
RID, 1024
RIP comparison, 387, 412
routing table, 866
scalability, 848–850, 881
serial link bandwidth, 249, 258
single-area, 412, 849, 849
subnets, 395–397
terminology, 389–391
topology changes, 850
troubleshooting, 882
verification of configuration,
405–411, 412
VLSMs, 182
wildcard configuration,
395–397
Open Systems Interconnection
reference model (OSI model), 4,
14–29, 968–969, 988
Application layer, 14–15, 16,
16–17, 30, 968
filtering, 516
creation, 12

Optical Carrier (OC) – Packet Internet Groper (Ping)

Data Link layer, 15, 16, 25–28,
26, 30, 968, 969
encapsulation, 67, 67
Ethernet, 49–55
Ethernet frames, 53–55
frames, 69, 73, 336, 339
show interface output, 258
switches and bridges, 26–28
DoD model similarities,
89–90, 130
encapsulation in, 66, 67
layers, 14, 14–16, 15, 16, 30, 969
Network layer, 15, 16, 23–25, 30,
968, 969
encapsulation, 67, 67
logical addressing, 69
Physical layer, 15, 16, 28–29, 30,
968–969, 989
Ethernet, 55–57
frames at, 69
hubs, 28–29, 989
show interface output, 258
Presentation layer, 15, 16, 17, 30,
968, 989
reference model, 12–13
Session layer, 15, 16, 17–18,
30, 968
Transport layer, 15, 16, 18–23, 30,
255, 969
acknowledgments, 22–23, 23
connection-oriented
communication, 18–20
connection-oriented protocol
role, 69
DHCP, 99
encapsulation, 67, 67
flow control, 20, 21
port numbers, 68, 68–69

1079

reliable delivery, 23
windowing, 21, 22
Optical Carrier (OC), 900
organizational IDs (OIDs), 727
organizationally unique identifier
(OUI), 49, 73, 705, 990
OSI model. See Open Systems
Interconnection reference model
OSPF. See Open Shortest Path First
OSPFv2, 985
OSPFv3, 586, 587–588, 982, 985,
1013, 1024
configuring, 877–879, 882
multi-area, 876–881
RID, 1024
verifying, 594–599, 879–881
OUI. See organizationally
unique identifier
out-of-band configuration, 216
output errors, 749
output queue drops, 749
outside global address, 545
outside local address, 545
overload, 549, 554
overloading, 544, 545–547, 546,
556, 1011, 1012
configuration, 548–549

P
packet filtering, 8
access lists, 505, 507–508
source address, 508
Packet Internet Groper (Ping),
114–116, 253, 318
configuration verification, 363
connectivity testing, 743, 744, 755

1080

packet switching – ping ?

multi-area OSPF
troubleshooting, 868–869, 872
verification, 860
OSPFv3, 877
routing, 336–340
packet switching, 8, 901, 924
packet-forwarding techniques,
341–342
packets, 66, 969
PAgP. See Port Aggregation Protocol
PAK. See product authorization key
PAP. See Password
Authentication Protocol
passive interfaces, 799, 821, 822,
874, 984, 1023, 1024
passive state, 815
passive-interface, 371, 979, 1004
passive-interface interface-type
interface-number, 799
password, 231–232
Password Authentication Protocol
(PAP), 916, 917
passwords, 266
auxiliary, 235
console, 232–234, 266
enable, 231–232, 266
enable secret, 232, 266
enabling, 231–232
encrypting, 237–239, 918
recovering, 669–671, 688, 1016
setting, 231–237
SSH setup, 235–237
Telnet, 234–235, 265, 267
types, 231
user-mode, 232
VTY, 234–235, 303–305
PAT. See Port Address Translation

path cost, 618
path MTU discovery, 583
path selection, 8
PDUs. See protocol data units
perimeter routers, 502–503
permanent, 358, 360
permanent licenses, 685, 688
permanent virtual circuits (PVCs),
926, 927, 935–936, 951, 1026
permit, 505, 516, 529, 1010
permit ip any any, 521
Per-VLAN Spanning Tree+ (PVST+),
624, 625–626, 646, 1015
Physical layer, 15, 16, 28–29, 30,
968–969, 989
Ethernet, 55–57
frames at, 69
hubs, 28–29, 989
show interface output, 258
PID. See product ID
ping, 198, 204, 311, 312, 318, 353,
984, 996
EIGRP
configuration, 797–798
troubleshooting and verifying,
818, 820, 824, 827
GRE tunnel verification, 950–951
IP connectivity troubleshooting,
743–748, 750–752
IPv6 connectivity troubleshooting,
757–759, 762
OSPF troubleshooting, 869
TFTP verification, 674
VLAN connectivity
troubleshooting, 768, 775
Ping. See Packet Internet Groper
ping ?, 253

pipe – ports

pipe, 246–247
plain old telephone service (POTS),
900, 902, 908
PoE. See Power over Ethernet
point of presence (POP), 899
point-to-multipoint, 391, 811
LSA update multicast, 392, 392
point-to-point, 391, 902
address learning, 428
elections, 860
LSA update multicast, 392
Point-to-Point Protocol (PPP), 898,
900, 903, 914–923, 1026, 1027
authentication, 918, 985, 1026
configuring, 917–918
debugging, 920
failed, 919
methods, 917
components, 914–915, 915
configuring on Cisco routers, 917
Data Link layer protocols, 952
encapsulation, 914–920
mismatched, 921–922
LCP configuration options,
915–916
mismatched IP addresses, 922–923
Physical layer specifications, 910
serial encapsulation, 1027
serial link verification and
troubleshooting, 918–920, 952
session establishment, 916
verification, 952
Point-to-Point Protocol over ATM
(PPPoA), 908
Point-to-Point Protocol over Ethernet
(PPPoE), 898, 903, 986, 1026
ADSL, 908–909

1081

point-to-point subinterfaces, 933
Point-to-Point Tunneling Protocol
(PPTP), 944
POP. See point of presence
POP3, port numbers, 109
Port Address Translation (PAT),
542, 544, 545–547, 546, 556,
1011, 1012
configuration, 548–549
testing and troubleshooting, 551
Port Aggregation Protocol (PAgP),
642, 643, 982, 1015
port channeling, 642, 643, 1016
port channels, 642, 647
configuring and verifying,
643–646
port cost, 618
port modes, 771–773, 1021
port numbers, 68, 68–69, 106,
106–110, 109, 131, 342
dynamic NAT, 548
NAT, 547
port security, 431–433, 447,
1005–1006
MAC addresses, 431
switch configuration, 442–444
port states, 647
BPDU Guard, 640
load balancing, 1015
spanning-tree, 619–620
STP failure, 636
port VLAN ID (PVID), 468
PortFast, 638–640, 647, 1014, 1015
ports
alternate, 619
backup, 619
blocked, 619

1082

positive acknowledgment with retransmission – Query packet

bridge
PAgP, 643
roles, 618–619
console
restoring IOS, 677
syslog messages, 721
designated, 618, 629–630
RSTP, 627
designated forwarding, 628, 632
disabled, 619
dynamic auto, 772
forwarding, 618
non-designated, 618
root, 618, 983
RSTP, 627, 628
trunk, 769, 770
trunking configurations, 771
positive acknowledgment with
retransmission, 22
POST. See power-on self test
POST test, 983
POTS. See plain old
telephone service
Power over Ethernet (PoE), 437
power-on self test (POST), 218, 265
Catalyst switches, 437
powers of 2, 143–144
PPP. See Point-to-Point Protocol
ppp authentication chap, 985
ppp authentication chap pap, 918
PPPoA. See Point-to-Point Protocol
over ATM
PPPoE. See Point-to-Point Protocol
over Ethernet
PPTP. See Point-to-Point
Tunneling Protocol
preamble, 54

preemption, 717
prefix routing, 367
prefix-length, 553, 981, 1011
Presentation layer, 15, 16, 17, 30,
968, 989
priority value, 623
private IP addresses, 124–125, 131
privileged exec mode, 219, 252, 998
privileged mode, 218, 265, 670
passwords, 671
process ID, 871
process switching, 341
Process/Application layer, 89, 90
protocols, 91–101, 130
product authorization key
(PAK), 683
product ID (PID), 683, 688, 690
prompts, 265–266, 998
protocol data units (PDUs), 66,
68, 968
contents, 988
Proxy Address Resolution Protocol
(Proxy ARP), 700–701
PuTTY, 670
PVC status field, 936
PVCs. See permanent virtual circuits
PVID. See port VLAN ID
PVST+. See Per-VLAN
Spanning Tree+
pwd, 679

Q
Q value, 813
Q.933A LMI format, 929, 937
quality of service (QoS), 25
Query packet, 790

RA – RJ connector

R
RA. See router advertisement
RADSL. See Rate Adaptive DSL
random access memory (RAM), 663,
664, 671, 673, 983
neighbor and topology tables
in, 788
random back-off algorithm, 973
Rapid PVST+, 624, 1015
Rapid Spanning Tree Protocol
(RSTP), 624, 626–630, 646,
1014, 1015. See also 802.1w
enabling, 635–636
RARP. See reverse ARP
Rate Adaptive DSL (RADSL), 908
REACH state, 1021
read-only memory (ROM), 285–286,
663, 983
redistribution, 372, 829
reference bandwidth, 876, 1025
reference models
advantages, 14
defining, 13
OSI, 12–13, 14
registered jack connector (RJ
connector), 56
reliable delivery, 23, 989
reliable multicast, 790
reliable networking, 18, 20
Reliable Transport Protocol (RTP),
785, 790–791
reload, 252, 350, 1000, 1016
reloading device, 252–253
remark, 525–526
remarks, 525–526
remote access VPNs, 943, 986
remote configuration, 216

1083

remote mask, 359
remote network, 359
advertising, 370
removable memory, 674
repeaters, 58
Reply packet, 790
reported distance. See
advertised distance
request timed-out message, 340
Requests for Comments (RFCs), 106
reserved IP addresses, 121, 122
resolving hostnames, 307–311
Retransmission Time Out
(RTO), 812
retransmissions, 988
delays, 990
positive acknowledgment
with, 22
reverse ARP (RARP), 130
RFC 791, 111
RFC 1256, 114
RFC 1661, 914
RFC 1918, 124–125
RFC 2338, 393
RFC1483 routing, 908
RFCs. See Requests for Comments
RID. See router ID
Right-To-Use licensing (RTU), 682,
684–687, 688, 1017
RIP. See Routing
Information Protocol
RIPng, 586, 828
RIPv2. See Routing Information
Protocol version 2
Rivest, Shamir, and Adleman
encryption (RSA), 946
RJ connector. See registered
jack connector

1084

RJ45 connector – routers

RJ45 connector, 56, 63, 216
RLA. See router link advertisement
rlogin, 92
ROAS. See router on a stick
rolled cable, 59, 62–64
ROM. See read-only memory
ROM monitor, 663
ROM monitor mode, 666
root bridge, 617, 983, 1015
configuring, 634
elections, 622–624
per-VLAN, 625, 1014, 1015
RSTP, 627–629
selecting, 623, 625
root port, 618, 983
RSTP, 627, 628
route aggregation. See
summarization
route discovery, EIGRP, 792
route maintenance, EIGRP, 792
route print, 744
route redistribution, 852
route selection
EIGRP, 802–807
load balancing, 803,
805–806, 1023
routing table, 802–803
topology table, 803–804, 805
route table, 792
route update packets, 24
routed protocol, 332, 989
router advertisement (RA), 580,
584–585, 755, 756, 1013
router configuration mode,
792, 877
router eigrp, 793–795, 797, 801, 823,
825, 827

router ID (RID), 389, 402, 406–407,
829, 853, 1004, 1023
changing, 404–405
designated router election, 402
EIGRP, 858
loopback interface, 403–405
OSPF, 858, 1024
OSPF Hello protocol, 854
OSPFv2, 876
OSPFv3, 587, 876–877, 878
router link advertisement (RLA), 852
router on a stick (ROAS), 470,
470–471, 481, 488, 714, 1020
router ospf, 393–397, 857, 859,
868–869, 980
router ospf process-id, 858
router ospf process-id, 404
router rip, 367, 368, 375, 979
router simulators, 346
router solicitation (RS), 580,
584–585, 755, 756, 1013
router-command history, 226,
226–227
router-id, 404–405, 830, 857, 877
routers, 6, 7, 7, 10, 25, 30, 969
ABRs, 848, 851–852, 854,
882, 1024
active, 704, 708, 709
advantages, 8, 30
ASBRs, 848, 851, 852, 854,
882, 1024
AVR, 1019
backbone, 848, 851, 882
boot sequence, 265, 285–286, 317,
663–664, 688
broadcast domains, 9, 45
broadcast forwarding, 989

routing – routing database

characteristics, 25
collision and broadcast
domains, 970
configuring, 347–355
connecting to, 216–217
CPU utilization, 316–317
data-forwarding decisions, 988
debugging, 314–316
designated, 853, 860, 863,
939, 1025
DHCP configuration, 355–356
error logging, 293
firewall, 502–503
functions, 8, 30
hostnames, 228–229
interfaces, 241–250
internal, 502–503, 848, 852, 882
internal components, 284–285,
284–286, 317, 662–663, 688
internal process, 341–342
IP addressing problems, 201
memory, 979, 983
modes, 219–220
modular, 242
multi-area configurations, 848
roles, 851–852, 882
password recovery, 669–671
password types, 231
perimeter, 502–503
pinging, 197
priority, 855
QoS, 25
reloading, 252–253, 348, 670, 671
routing tables in, 24
serial connectors, 910
standby, 704, 707–708, 709
statistics, 777

stub, 362
successor, 788
terms for, 222, 222
troubleshooting tools, 204
types of, 217
virtual, 703, 704, 708–709,
717, 1019
gateways, 715
GLBP, 717
HRSP, 704, 708–709
WAN connections, 7
routing
basics, 333–335
classful, 367
classless, 367, 368
default, 356, 362–365,
372–373, 374, 401
defining, 333
dynamic, 333–334, 356,
365–367, 374
Frame Relay
troubleshooting, 939,
939–941, 940
information requirements, 374
IPv6 protocols, 586–588
ISL, 772
prefix, 367
static, 333–334, 356, 357–362,
374, 586–587, 1002
switches, 343
types of, 374
upstream, 481
routing database
EIGRP
corrupted, 790
synchronizing, 790
troubleshooting, 814

1085

1086

Routing Information Protocol (RIP) – RXBOOT

LSDB, 848, 852, 855, 860
information exchange, 857
synchronization, 850
multi-area OSPF, 848
monitoring, 882
synchronization, 850
Routing Information Protocol (RIP),
182–183, 249, 332, 365, 366,
367–373, 616
administrative distance, 1002
auto-summarization, 368
classful addresses, 368, 369
configuring, 367–371, 375
default route advertising, 372–373
maximum hop count, 1022
next generation, 586
OSPF comparison, 387, 412
propagations, 371–373
remote network advertising, 370
removing, 398–399
routing tables, 370
Routing Information Protocol
version 2 (RIPv2), 332, 365, 367,
372, 784
routing protocol, 332, 1001
basics, 365–367
classes, 366–367
configurations, 222, 266
IPv6, 586–588
metrics, 365–366
routing protocols, 616
advanced distance-vector, 784, 785
classless, 785, 795
distance-vector, 785
hybrid, 784, 785
link-state, 784
OSPF troubleshooting, 871

routing table, 826
ACL problems, 827
EIGRP route selection,
802–803
EIGRP troubleshooting, 814
EIGRPv6, 832–833
mismatched IP addresses, 923
OSPF, 866
topology table population, 788
troubleshooting, 749–751
routing tables, 24, 24, 111, 343, 374,
988, 1003
default routing, 362
directly connected networks, 358
IPv6, 589, 592
longest match rule, 334–335
packet forwarding, 341
ping routing, 337–338, 340
RIP, 370
static routes, 357–362
summarization, 193
RS. See router solicitation
RSA. See Rivest, Shamir, and
Adleman encryption
rsh, 92
RSTP. See Rapid Spanning
Tree Protocol
RTO. See Retransmission
Time Out
RTP. See Reliable
Transport Protocol
RTU. See Right-To-Use licensing
running-config file, 286. See also
copy running-config; show
running-config
verifying, 253
RXBOOT, 663

SA – show cdp entry *

S
SA. See Source Address
satellite, 904
SC connector, 56
SDLC. See Synchronous Data
Link Control
SDSL. See Synchronous DSL
secret, 231–232
Secure Shell (SSH), 92, 93, 216, 265,
267, 997
controlling access, 514
port numbers, 109
setup, 235–237
Telnet, 236–237
Secure Sockets Layer (SSL), 96,
943, 1027
SecureCRT, 74, 670
Secure-down, 443
Secure-shutdown, 443, 1005
Secure-up, 443
security gateway, 946
Security license, 683
segments, 969
Sequence Number field, 945
sequence numbers, 725, 788
serial communication port (COM
port), 62, 74, 991
serial encapsulation, 914, 951, 1027
troubleshooting, 938–939,
939, 940
serial interfaces, 243, 263, 353
clocking, 248
commands, 247–250
DTE devices, 248
Frame Relay, 927
HDLC, 912
LAN technologies, 1026

1087

OSPF load balancing, 875–876
passive, 874
troubleshooting, 258, 267
WAN encapsulations, 902
mismatched, 921
serial lines, 900
NBMA networks, 939
serial links
point-to-point, 880
verifying and troubleshooting,
918–920, 952
serial transmission, 910
serial1 is up, line protocol is
down, 999
servers, 15, 989
service password-encryption,
238–239, 918
service sequence-numbers, 725
service timestamps log datetime
msec, 294, 725
Session layer, 15, 16, 17–18, 30, 968
session multiplexing, 22, 110
SET messages, 727
setup, 218
setup mode, 250, 265, 348,
998, 1016
severity levels, 722–723, 725, 734
SFD. See Start Frame Delimiter
sh run, 251, 287
sh start, 252, 287
shortest path first (SPF), 392,
406, 848
show access-list, 527, 529,
1009, 1012
show access-lists, 752, 827,
981, 1009
show cdp entry *, 978

1088

show cdp entry * protocol – show ip eigrp neighbors

show cdp entry * protocol, 253
show cdp nei, 1014
show cdp neighbor, 979
show cdp neighbor detail, 978
show cdp neighbors, 296–297, 297,
302, 318, 632
show cdp neighbors detail, 298–299,
298–299, 923, 1000
show controllers, 249, 263–264, 353
show controllers interface, 911–912
show controllers serial, 263,
978, 997
show dtp interface, 1021
show dtp interface interface, 769,
771, 772, 1021
show etherchannel port-channel,
645, 983
show etherchannel summary, 646
show file, 680
show file information, 681
show flash, 673–674, 680, 1017
show frame ?, 934
show frame map, 937
show frame pvc, 935–936
show frame-relay ?, 1026
show frame-relay lmi, 934–935
show frame-relay map, 930
show frame-relay pvc, 931
show glbp, 720–721, 734, 984, 1019
show glbp brief, 720–721, 1019
show history, 227
show hosts, 308, 318, 1000
show interface, 748, 823, 913, 914,
985, 999
configuration verification,
255–260
Frame Relay monitoring, 936–937

mismatched encapsulations, 921
mismatched IP addresses, 922
PPP troubleshooting, 919
show interface description, 239–240
show interface fastethernet 0/0,
256, 999
show interface interface switchport,
772, 1021
show interface serial 0/0/0, 258, 267
show interface trunk, 773, 774,
776, 1021
show interface tunnel, 952
show interfaces, 244, 255, 257, 311,
804, 821, 999, 1026
troubleshooting, 260–261
show interfaces interface switchport,
474, 764, 765, 769, 770,
775, 1008
show interfaces interface trunk,
769, 770
show interfaces trunk, 474, 768, 769
show interfaces tunnel 0, 950
show ip access-list, 1009
show ip arp, 198, 338, 997
show ip cache flow, 733, 984, 1018
show ip dhcp binding, 292, 364
show ip dhcp conflict, 293, 364
show ip dhcp pool [poolname],
292, 364
show ip dhcp server statistics, 293
show ip eigrp events, 817
show ip eigrp interface detail
interface, 813
show ip eigrp interfaces, 812, 813,
818, 819
show ip eigrp neighbors, 812, 812,
818, 823, 824, 834, 1022

show ip eigrp topology – show ipv6 ospf hello

show ip eigrp topology, 803, 806,
812, 814–815, 816, 818, 819
show ip eigrp topology | section
network, 805
show ip eigrp traffic, 812, 816
show ip flow export, 733
show ip flow interface, 732–733
show ip interface, 264, 752, 809,
999, 1009
access lists, 528
configuration verification, 261
OSPF troubleshooting, 869–871
show ip interface brief, 242, 243,
262, 352, 750, 758–759, 819, 820
GRE tunnel verification, 949
interface IP address, 245
OSPF troubleshooting, 869
show ip interfaces, 981
show ip interfaces brief, 923
show ip nat, 1011
show ip nat statistics, 551, 981, 1011
show ip nat translations, 549, 981
show ip ospf, 406–407, 412,
861–862, 882, 980
show ip ospf database, 407–408,
412, 859, 866–867, 882
show ip ospf interface, 408–409,
410, 412, 859, 862–863, 868,
980, 1004, 1025
OSPF troubleshooting, 868
show ip ospf neighbor, 409–410,
410, 412, 859, 860, 882, 980,
1003, 1025
OSPF troubleshooting, 868, 872
show ip protocols, 411, 412
EIGRP
configuring, 800, 807
troubleshooting, 812, 816, 820,
822, 825

1089

EIGRPv6, 831
K values, 800
OSPF troubleshooting, 859,
864–865, 868, 871, 872,
874, 876, 985
unequal-cost load balancing, 807
show ip route, 311, 979, 1001
EIGRP auto-summarization,
795–798
EIGRP route selection, 805
EIGRP troubleshooting, 814, 824,
826, 827
forwarding decisions, 334–335
GRE tunnel verification, 950
IP network connectivity
troubleshooting, 749–751
multi-area OSPF troubleshooting,
859, 865–866
OSPF configuration verification,
405–406
OSPF troubleshooting, 868, 873
router configuration, 349,
352–354
source LAN, 343
static routes, 359–360, 361
unequal-cost load balancing, 809
show ip route eigrp, 812, 813
show ip route network, 805
show ip route ospf, 866, 875–876,
882, 980
show ipv6 access-lists, 763
show ipv6 eigrp interfaces, 830
show ipv6 eigrp neighbors, 831
show ipv6 interface brief, 759
show ipv6 interfaces, 596–597
show ipv6 interfaces brief, 597
show ipv6 neighbors, 759, 777, 1021
show ipv6 ospf, 595, 596, 880–881
show ipv6 ospf hello, 598

1090

show ipv6 ospf interface – smurf attacks

show ipv6 ospf interface, 880
show ipv6 ospf neighbor, 596, 880
show ipv6 ospf packet, 598
show ipv6 protocols, 595, 831, 879
show ipv6 route, 589, 590, 594–595,
761–762
show ipv6 route eigrp, 832–833
show ipv6 route ospf, 879
show ipv6 topology, 831–832
show license, 685, 688, 690,
983, 1017
show license feature, 686, 688,
690, 1017
show license udi, 683, 688,
690, 1017
show logging, 724
show mac address-table, 445–446,
447, 764–767, 980, 1005
show ntp status, 979
show port-security, 442–443, 447
show port-security interface, 1006
show port-security interface
interface, 447
show processes, 316–317, 999
show protocols, 262, 819, 820
show run, 826, 918
show run | begin interface, 914
show running-config, 914, 923
documenting network topology,
300–302
interface configuration, 243
interface IP address, 245
interface status, 245
named access lists, 527
passwords, 237, 239
verifying configurations, 253, 287,
444, 447
viewing configurations, 251

show sessions, 309, 318, 979
show spanning-tree, 631, 633, 647,
982, 983, 1014
show spanning-tree summary,
635–636, 983
show standby, 712, 734, 984
show standby brief, 712–713
show startup-config, 253, 287
show terminal, 227, 978
show version, 266, 666–667,
673–674, 687, 688, 1017
show vlan, 473, 764, 768, 769, 1007
show vlan brief, 764, 766, 769, 770
shutdown, 244, 432
Simple Mail Transfer Protocol
(SMTP), 130
port numbers, 109
Simple Network Management
Protocol (SNMP), 94–95, 700,
726–730, 734, 984, 1018
ACL configuration, 730
configuring, 728–730
MIB, 727–728
port numbers, 109
versions, 727
simplex, 18
single-area OSPF, 412, 849, 849
single-mode fiber, 65, 65–66
site-to-site VPNs, 944, 986
SLA. See summary link
advertisement
slash notation, 144, 146, 156–158
smart-serial, 910
smooth round-trip timer (SRTT),
786, 812
SMTP. See Simple Mail
Transfer Protocol
smurf attacks, 506

SNMP – Start Frame Delimiter (SFD)

SNMP. See Simple Network
Management Protocol
snmp-server, 728–730, 1018
snmp-server community, 729–730
SNMPv3, 727, 1020
software address, 111
software configuration bit meanings,
665–666, 666
Source Address (SA), 54
source address filtering, 508
Spanning Tree Protocol (STP),
616–623, 646–647, 982, 1005,
1015–1016. See also Rapid
Spanning Tree Protocol
base MAC address, 765
bridge port roles, 618–619
convergence, 620, 1014
failure consequences, 636–638
failure types, 636
link costs, 620–621
loop avoidance, 427, 436
operations, 621–623
port states, 619–620
root bridge selection, 623
states, 647
terms, 617–621
types, 623–630
verifying, 631
spanning-tree, 634
spanning-tree algorithm (STA),
616, 618
spanning-tree bpduguard enable, 640
spanning-tree converging, 438
spanning-tree mode rapid-pvst,
635–636
spanning-tree port states, 619–620
spanning-tree portfast, 639, 983

1091

spanning-tree portfast
bpduguard, 640
spanning-tree vlan number root
primary, 983
spanning-tree vlan vlan
primary, 1016
special purpose network addresses,
121, 122
speed settings, 748–749
SPF. See shortest path first
SPF tree calculation, 391, 392
split horizon, 809–811, 810,
932, 1026
SRTT. See smooth
round-trip timer
SSH. See Secure Shell
SSL. See Secure Sockets Layer
ST connector, 56
STA. See spanning-tree algorithm
STALE state, 1021
standard access lists, 504, 506,
507–515, 1009
configuration commands, 529
example, 510–514
named, 523
number ranges, 507, 529
syntax, 507–508, 523
wildcard masking, 508–510
standard IP access list, 507
standby group ip virtual_ip,
710–712
standby groups, 704
standby router, 704, 706,
707–708, 709
standby timer, 708
star topology, 56
Start Frame Delimiter (SFD), 54

1092

startup-config file – switch fabric

startup-config file, 265, 286. See
also erase startup-config; show
startup-config
deleting, 252–253, 289–290
state transitions, 28
stateless autoconfiguration, 578–581,
580, 581
static IP addressing, 100
static MAC addresses, 446–447, 1004
static NAT, 544, 556, 1011
configuration, 547
testing and troubleshooting, 550
static routing, 333–334, 356,
357–362, 374, 1002
administrative distance, 368
IPv6, 586–587, 593
Station and Media Access Control
Connectivity Discovery, 303, 999
sticky, 433
STP. See Spanning Tree Protocol
straight-through cable, 59, 60, 60, 64
stub routers, 362
subinterfaces, 471, 480–481, 484,
811, 932–934, 1007, 1026
configuring, 932–933
Frame Relay troubleshooting,
941–942
types, 933–934
subnet masks, 142–143, 143,
144–145, 171, 784, 994–995. See
also variable length subnet masks
block size, 204
CIDR, 144, 144–145, 171, 993
classful routing, 182–183
IP addressing problems,
199–201, 203
IP routing configuration, 346

subnets
advertisement of information, 182
broadcast addresses, 148, 150
creating, 142
EIGRP, 796, 941
advertising, 797–798, 799
configuring, 796–798
Frame Relay troubleshooting, 941
hosts per, 147, 148, 150
interface configuration, 245
IP addressing problems,
199–201, 203
logical addressing, 149, 149
OSPF, 395–397
VLSMs, 784, 791
EIGRP, 795–798
subnetting, 140–141, 141, 156–158,
975–977, 993–995
advantages, 170
Class A addresses, 167–170
Class B addresses, 158–167
Class C addresses, 146–158, 203
summarization, 204
successor route, 789, 1022, 1023
successor router, 788
summaries, 785
summarization, 193, 193–195, 204,
368, 375, 784, 977
EIGRP, 795–798
summary address, 193, 194
summary link advertisement (SLA),
853, 1025
summary mask, 204
SVCs. See switched virtual circuits
SVIs. See Switched Virtual Interfaces
switch access vlan, 767
switch fabric, 467

switch native vlan – switchport trunk encapsulation dot1q

switch native vlan, 984
switched network, 437, 461, 461
switched networks
bridge ID, 623
CST, 624
layer 2, 763
PVST+, 625
RSTP, 626
STP, 616, 617, 647
switched virtual circuits (SVCs), 926
Switched Virtual Interfaces (SVIs),
460, 471
switches, 6, 6, 10, 30, 969. See also
Catalyst switches
advantages, 426–427
boot sequence, 285–286
bridging, 9
bringing up, 218–219
broadcast domains, 8, 9, 970
collision domains, 9, 11, 45,
970, 988
configuring, 436–447
connecting to, 216–217
CPU load, 637–638
at Data Link layer, 26–28
error logging, 293
functions of, 427–431, 447
interfaces, 241–250
internal components, 284–285,
284–286
internetworks, 11, 27
IP address, 438, 444
layer 2, 8, 980, 1004–1006
advantages, 426–427
functions of, 427–431
layer 3, 460
multilayer, 471, 486–487, 487,
503, 1008

1093

port assignment to VLAN,
475–476, 488
port security, 431–433, 442–444
routing, 343
statistics, 777
trunk port configuration, 476–480
types of, 12, 217
upgrading, 12
switching, 426–436
switching loops, 616, 617, 1015
switchport ?, 475
switchport access vlan, 763, 764,
767, 1007
switchport mode, 769, 771
switchport mode access, 432, 442,
475–478
switchport mode dynamic, 769, 772
switchport mode dynamic
auto, 478
switchport mode dynamic desirable,
478, 772, 773
switchport mode trunk, 476–478,
488, 644, 645
switchport native vlan vlan, 777
switchport nonegotiate, 478, 1008
switchport port-security, 432–434,
442–443, 447, 1005
switchport port-security mac-address
sticky, 1006
switchport port-security violation
shutdown, 1006
switchport trunk allowed, 479
switchport trunk allowed vlan, 645
switchport trunk encapsulation,
477, 980
switchport trunk encapsulation ?, 774
switchport trunk encapsulation
dot1q, 644, 774

1094

switchport trunk native vlan – timers

switchport trunk native vlan,
479–480, 980
switchport trunk native vlan vlan,
769, 773, 776
symmetric encryption, 946
symmetrical DSL, 907
synchronization (SYN), 19, 19
TCP session acknowledgment,
108–109
Synchronous Data Link Control
(SDLC), 902, 912
Synchronous DSL (SDSL), 908
syslog, 700, 721–726
configuring and verifying,
723–726
message format, 722
message gathering, 721
severity levels, 722, 722–723, 725,
734, 1018
syslog server, 721, 725
syslog servers, 293

T
T1, 900, 927
T3, 900, 902
TAC. See Cisco Technical
Assistance Center
TACACS servers, 231–232
T-carrier transmission, 900
TCP Intercept, 506
TCP SYN attacks, 506
TCP/IP. See Transmission Control
Protocol/Internet Protocol
TCP-Reset, 554
telnet, 235, 303–304, 751–753

Telnet, 91–92, 92, 216, 253, 255,
265, 731, 998
banners, 229
blocking, 519
checking connections, 306
checking users, 306
closing sessions, 306–307
controlling access, 514–515
hostnames, 308
multiple devices simultaneously,
305–306, 318
multiple sessions, 1000
password, 234–235, 265, 267
port numbers, 109
protocols, 992
sessions, 318
SSH, 236–237
using, 303–307
10GBase-T, 57
10Gbps switches, 12
10/100 Mbps switches, 12
10Base-T, 49, 56
terminal lines, 721
terminal monitor, 305, 721, 1000
test environments, 1026
TFTP. See trivial file
transfer protocol
tftp-server flash:ios_name, 675
thin protocols, 103
thrashing the MAC table, 435
3DES. See Triple DES
three-way handshake, 18
time to live (TTL), 312
time-outs, 254, 312
timers
active, 708
dead, 985

Token Ring – Transport layer

hello, 707, 786, 985
hold, 707–708, 786
HSRP, 706–708
SRTT, 786, 812
standby, 708
Token Ring, 1026
toll network, 899
topological database, 390, 402, 1003
topology database, 866
topology table, 788, 792, 814, 834
EIGRP route selection,
803–804, 805
FS, 789, 1022
successor routes in, 1022
ToS. See type of service
trace, 204
Trace, 115
traceroute, 996, 997, 999
IOS configuration
verification, 254
IP addressing troubleshooting,
198, 204
IP network connectivity
troubleshooting, 746
IPv6 network connectivity
troubleshooting, 758
network connectivity testing, 311,
312–313
OSPF troubleshooting, 868
Traceroute, 114, 115, 254, 583
denying/filtering, 506
tracert, 198, 204, 313, 1000
traffic balancing, 717
per-host, 718
traffic congestion, 7, 9, 30
traffic flow confidentiality, 945, 946
translation timeout, 552

1095

Transmission Control Protocol/
Internet Protocol (TCP/IP),
16, 88–89, 101–103, 130,
974, 991–993. See also
Internet Protocol
access list control, 519
DNS, 110
DoD model, 89–118
headers, 102, 102–103, 130
history of, 89
key features, 105, 105–106, 130
key protocols using, 109
network overhead, 101
port numbers, 106, 106–110
segment format, 102, 102–103
session multiplexing, 110
sessions
destination port, 108
source port, 107
syn packet acknowledgment,
108–109
stack failure, 196
stack layers, 993
Transport layer role, 18, 69
transparent bridging, 27
transport input all, 236
transport input ssh, 997
transport input ssh ?, 236
Transport layer, 15, 16, 18–23, 30,
255, 969
acknowledgments, 22–23, 23
connection-oriented
communication, 18–20
connection-oriented protocol
role, 69
DHCP, 99
encapsulation, 67, 67

1096

trap levels – type of service (ToS)

flow control, 20, 21
port numbers, 68, 68–69
reliable delivery, 23
windowing, 21, 22
trap levels, 1018, 1019, 1020
TRAP messages, 726
Triple DES (3DES), 945, 946
trivial file transfer protocol (TFTP),
93–94, 94, 130, 286, 664
booting from, 667–669
copying configuration, 288
IOS backup, 671–672, 674
port numbers, 109
troubleshooting, 204, 742
adjacencies, 1022, 1023, 1024
Cisco methodology, 196–198, 204
debugging, 314–316
DNS, 198
dynamic NAT, 550
EIGRP, 811–828
Frame Relay networks,
938–942, 952
congestion control, 930–931
interface, 260
internetworking, 253
IP addressing, 196–203
IP network connectivity,
742–754, 777
IPv6 network connectivity,
754–763, 777
multi-area OSPF networks,
859–876, 882
network connectivity, 311–317
NICs, 197
OSPF, 882
PAT, 551
PPP, 918–920, 952
serial links, 918–920, 952
show interfaces, 260–261

show processes, 316–317
static NAT, 550
steps for, 743–744
tools, 198, 204
trunk, 768–776
VLANs, 763–776
scenario, 764–768
steps for, 763–764
trunk, 768–776
trunk, 475
trunk encapsulation, 773–776
trunk interfaces, 769
trunk lines, 899
trunk link, 466, 467
trunk port, 466, 468, 488,
769, 770
allowed VLANs, 478–479
configuring, 476–480
native VLAN, 479–480
trunk troubleshooting, 768–776
trunked link, 482
trunking, 466, 469, 644, 770. See
also Dynamic Trunking Protocol
port configurations, 771
port modes, 771–773
trusted network, 503
TTL. See IP time to live; time to live
tunnel destination, 949
tunnel mode, 948, 952
tunnel mode gre, 948
tunnel mode gre ip, 948
tunnel source, 948, 949
tunneling, 54
tunneling protocols, 944, 1027
GRE, 946–951
interface, 947–948
verifying, 950
2WAY state, 855–856
type of service (ToS), 824

UDI – VDSL

U
UDI. See unique device identifier
UDP. See User Datagram Protocol
U/L bit. See global/local bit
unequal-cost load balancing,
807–809, 815, 1022, 1023
unicast address, 127–128, 128, 131,
982, 1012, 1014
global, 575, 575, 982, 1012
IPv6, 575
local-link, 1014
unicast frames, 434
Unified Communications
license, 683
Uniform Resource Locator
(URL), 96
unique device identifier (UDI), 683,
688, 690, 983
unique local addresses, 576, 599,
982, 1013
universal image, 682
UNIX, 89
unknown errors, 340
unshielded twisted-pair (UTP), 56,
57, 59, 64
untagged frames, 773, 777, 1008
untrusted network, 503
Update packet, 790
upstream routing, 481
URL. See Uniform Resource Locator
User Datagram Protocol (UDP), 18,
69, 103–105, 130, 717, 992
access list control, 519
advantages, 104
DHCP over, 99
DNS, 110

1097

headers, 104, 104–105, 130
key features, 105, 105–106, 130
key protocols using, 109
overhead, 101
port numbers, 106, 106–107
segment format, 104–105
session multiplexing, 110
user exec mode, 219, 998
user mode, 265
user-mode passwords, 232, 671
username, 235, 918, 997
username username password
password, 985
use-TACACS, 231–232
UTP. See unshielded twisted-pair
UTP gigabit wiring, 61–62

V
V.24, 914
V.35 interface, 7, 64, 217, 263, 910,
911, 914
variable length subnet masks
(VLSMs), 88, 142, 182–192, 571,
977, 995
benefits, 204
block sizes, 185, 185, 187
classless routing, 1001
design, 183, 187, 189, 191, 192,
192–193
DUAL, 791
EIGRP, 784, 791, 795–798
implementing networks, 183–192
tables, 185, 186, 187, 188, 190
variance parameter, 808
VDSL. See very-high-data-rate DSL

1098

verification – virtual LANs (VLANs)

verification
access lists, 526, 529
adjacency, 868
bridge ID, 631–636
Catalyst switches, 444–447
configuration, 253–264, 287,
363–365
default routing configuration,
363–365
DHCP, 292–293, 363–365
EIGRP, 811–828, 834
ACLs, 827
discontiguous networks,
818, 827
event logs, 817
K values, 818, 821–824, 827
load-balancing output, 815–816
local router status, 813
mapping network, 812
passive state routes, 815
routing protocols, 816–817
routing table, 814
topology table, 814–815
traffic data, 816
troubleshooting commands, 812
EIGRPv6, 831–833
flash memory, 673–674
Frame Relay, 952
GRE tunnels, 949–951, 952
HSRP, 709–713
multi-area OSPF networks, 859,
859–867
NAT, 549–550
OSPF configuration, 405–411, 412
OSPFv3, 594–599, 879–881
ping configuration, 363
port channels, 643–646

PPP, 952
running-config file, 253
serial links, 918–920, 952
spanning trees, 631
syslog, 723–726
Very Small Aperture Terminal
(VSAT), 904
very-high-data-rate DSL (VDSL), 908
via Connected, 832
violation restrict, 433
violation shutdown, 433, 443
virtual circuits, 101, 926
advantages, 463
DLCI status, 928
flexibility and scalability, 464
LMI information, 928–929
port numbers, 106
PVCs, 926, 927, 935–936,
951, 1026
security, 464
SVCs, 926
virtual gateway, 717
virtual LANs (VLANs), 11,
436, 980, 1007–1008. See
also inter-VLAN communication;
inter-VLAN routing; Per-VLAN
Spanning Tree+
advantages, 1007
allowed on trunk, 478–479
basics, 460–464
broadcast control, 463
broadcast domains, 11, 44–45
configuring, 472–487
creating, 472–473
frame tagging, 467–468
host separation, 462, 462–463
HSRP load balancing, 714

virtual MAC address – Web VPNs

identifying, 465–469
layer 3 devices connecting, 25
management, 473, 482
native, 473, 479–480, 482,
773–776, 777
root bridges, 625, 1014,
1015, 1016
routing between, 469–472
switch port assignment,
475–476, 488
troubleshooting connectivity, 742,
763–776, 984
scenario, 764–768
steps for, 763–764
trunk, 768–776
unused port, 432
voice, 466
VPN similarities, 942
virtual MAC address, 703,
705–706
virtual private dial-up networks
(VPDNs), 944
virtual private networks (VPNs),
715, 898, 942–946, 986, 1027
benefits, 943–944
encryption, 946
extranet, 944, 986
IP network connectivity, 942
IPsec, 945
IPsec transforms, 945–946
remote access, 943, 986
site-to-site, 944, 986
VLAN similarities, 942
virtual router, 703, 1019
gateways, 715
GLBP, 717
HRSP, 704, 708–709

1099

Virtual Router Redundancy Protocol
(VRRP), 700, 704, 715, 734
virtual terminal, 91
vlan, 472, 767
VLAN 1, 473, 479–480, 482,
484, 1005
VLAN database, 764
VLAN ID, 467–468, 471,
625, 1015
VLAN leaking, 768
VLANs. See virtual LANs
VLSMs. See variable length
subnet masks
voice access ports, 466
voice VLAN, 466
VPDNs. See virtual private
dial-up networks
VPNs. See virtual
private networks
VRRP. See Virtual Router
Redundancy Protocol
VSAT. See Very Small
Aperture Terminal
VTP clients, 294
vty, 232
VTY lines, 1010
controlling access, 514–515
passwords, 234–235, 303–305
VTY ports, 304, 306
VTY sessions, 998

W
WAN. See wide area network
Web VPN, 943
Web VPNs, 1027

1100

wide area network (WAN) – Yeager, William

wide area network (WAN), 152,
342, 898, 985–986, 1026–1027.
See also Frame Relay
clocking, 247, 247
connection bandwidth, 900
connection types, 900–901, 901
DTE/DCE, 911–912
encapsulation
layer 2, 902
mismatched, 921–922
hostname authentication, 228
IOS support, 902–904
load balancing, 804
router connections to, 7
serial connections, 910–912
serial connectors, 910
serial transmission, 910
terms, 899
troubleshooting, 742

wildcard mask, 394–395
access lists, 1010
standard access lists, 508–510
wildcards, 554, 794
window, 21, 989
windowing, 21–22, 22
wireless access points, 44
workgroup layer, 72

X
X.25, 390, 901, 902
xDSL, 903, 907, 908
Xmodem, 63, 677

Y
Yeager, William, 216

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History When                    : 2011:06:21 16:36:33-07:00, 2011:06:21 16:36:33-07:00, 2011:06:21 16:37:41-07:00, 2011:06:21 16:39:29-07:00, 2011:06:22 14:03:23-07:00, 2011:06:22 17:44:47-07:00, 2011:06:23 14:11:09-07:00, 2011:06:23 14:26:48-07:00, 2011:06:24 14:19:25-07:00, 2011:06:24 14:40:57-07:00, 2011:06:24 15:44:59-07:00, 2011:06:24 16:13:24-07:00, 2011:06:24 17:27:56-07:00, 2011:06:25 12:16:14-07:00, 2011:06:25 12:27:31-07:00, 2011:06:25 12:39:43-07:00, 2011:06:25 12:51:39-07:00, 2011:06:25 12:54:46-07:00, 2011:06:25 13:26:52-07:00, 2011:06:25 13:27:46-07:00, 2011:06:25 13:37:34-07:00, 2011:06:25 13:44:48-07:00, 2011:06:25 13:50:26-07:00, 2011:06:25 13:57:49-07:00, 2011:06:25 14:03:01-07:00, 2011:06:25 14:14:32-07:00, 2011:06:25 14:17:21-07:00, 2011:06:25 14:17:43-07:00, 2011:06:25 14:28:49-07:00, 2011:06:25 14:33:30-07:00, 2011:06:25 14:44:06-07:00, 2011:06:25 15:56:18-07:00, 2011:06:25 16:12:58-07:00, 2011:06:25 16:25:27-07:00, 2011:06:25 16:39:02-07:00, 2011:06:25 16:55:40-07:00, 2011:06:25 17:03:30-07:00, 2011:06:25 17:05:26-07:00, 2011:06:25 17:18:22-07:00, 2011:06:25 17:28:01-07:00, 2011:06:25 17:41:01-07:00, 2011:06:25 17:44:57-07:00, 2011:06:25 17:56:47-07:00, 2011:06:25 17:58:11-07:00, 2011:06:25 17:59:23-07:00, 2011:06:25 18:02:26-07:00, 2011:06:25 18:03:07-07:00, 2011:06:25 18:07:46-07:00, 2011:06:25 18:10:02-07:00, 2011:06:25 18:10:27-07:00, 2011:06:25 18:14:06-07:00, 2011:06:25 18:14:21-07:00, 2011:06:25 18:17:47-07:00, 2011:06:25 19:34:14-07:00, 2011:06:25 19:44:48-07:00, 2011:06:25 19:46:54-07:00, 2011:06:25 19:47:56-07:00, 2011:06:25 19:50:14-07:00, 2011:06:25 19:52:07-07:00, 2011:06:25 20:01:15-07:00, 2011:06:25 20:02:21-07:00, 2011:06:25 20:04:10-07:00, 2011:06:25 20:10:48-07:00, 2011:06:25 20:13:01-07:00, 2011:06:25 20:21:32-07:00, 2011:06:25 20:33:42-07:00, 2011:06:25 20:34:10-07:00, 2011:06:25 20:59:21-07:00, 2011:06:25 21:17:25-07:00, 2011:06:25 21:17:52-07:00, 2011:06:25 21:30:22-07:00, 2011:06:25 21:31:18-07:00, 2011:06:25 21:43:04-07:00, 2011:06:25 21:46:56-07:00, 2011:06:25 21:48:43-07:00, 2011:06:25 21:49:19-07:00, 2011:06:25 21:53:41-07:00, 2011:06:25 21:59:56-07:00, 2011:06:25 22:09:07-07:00, 2011:06:25 22:10:13-07:00, 2011:06:25 22:38:47-07:00, 2011:06:25 22:39:03-07:00, 2011:06:25 22:41:33-07:00, 2011:06:25 22:42:13-07:00, 2011:06:25 22:42:44-07:00, 2011:06:25 22:56:17-07:00, 2011:06:25 22:56:44-07:00, 2011:06:25 23:02:27-07:00, 2011:06:25 23:07:35-07:00, 2011:06:25 23:13:18-07:00, 2011:06:25 23:25:10-07:00, 2011:06:25 23:28:56-07:00, 2011:06:25 23:31:15-07:00, 2011:06:25 23:38:45-07:00, 2011:06:25 23:44:55-07:00, 2011:06:26 00:01:38-07:00, 2011:06:26 00:16:29-07:00, 2011:06:26 00:18:45-07:00, 2011:06:26 00:23:54-07:00, 2011:06:26 00:26:25-07:00, 2011:06:26 00:35:16-07:00, 2011:06:26 00:47:18-07:00, 2011:06:26 01:06:33-07:00, 2011:06:26 01:09:05-07:00, 2011:06:26 01:13:58-07:00, 2011:06:26 01:43:44-07:00, 2011:06:26 01:53:11-07:00, 2011:06:26 01:56:16-07:00, 2011:06:26 01:56:43-07:00, 2011:06:26 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Metadata Date                   : 2013:10:17 11:11:15-07:00
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Format                          : application/pdf
Title                           : CCNA Routing and Switching Study Guide
Creator                         : Todd Lammle
Producer                        : Adobe PDF Library 9.9
Trapped                         : False
Page Layout                     : SinglePage
Page Mode                       : UseOutlines
Page Count                      : 1178
EXIF Metadata provided by EXIF.tools

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