Information Systems CPA F2.3 Study Manual
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- INTRODUCTION TO THE COURSE
- Introduction to Information Systems
- Contents
- Introduction to Information Systems
- A. THE ROLE OF INFORMATION SYSTEMS IN BUSINESS TODAY
- B. DIFFERENT PERSPECTIVES ON INFORMATION SYSTEMS
- C. DIFFERENT VIEWS OF INFORMATION SYSTEMS
- D. MANAGEMENT CHALLENGES
- 2
- Study Unit 2
- Types and Functions of Information Systems Used in Business
- A. BUSINESS PROCESSES AND INFORMATION SYSTEMS
- B. TYPES OF BUSINESS INFORMATION SYSTEMS
- C. SYSTEMS THAT SPAN THE ENTERPRISE
- D. THE INFORMATION SYSTEMS FUNCTION
- E. Using Information Systems to Achieve Competitive Advantage
- 3
- Study Unit 3
- Ethics Social and Political Issues of Information Systems
- A. ETHICAL AND SOCIAL ISSUES RELATED TO SYSTEMS
- B. ETHICAL DILEMMAS IN THE INFORMATION SOCIETY
- C. THE MORAL DIMENSIONS OF INFORMATION SYSTEMS
- Study Unit 4
- Computer Hardware and Software
- A. INFRASTRUCTURE
- B. KEY INFRASTRUCTURE COMPONENTS
- C. HARDWARE PLATFORMS
- D. HARDWARE PLATFORM TRENDS
- E. COMPUTER SOFTWARE PLATFORMS
- F. SOFTWARE PLATFORM TRENDS
- G. MANAGEMENT CHALLENGES POSED BY IT INFRASTRUCTURE
- Telecommunications, Networks, the Internet and Wireless
- A. NETWORKS AND COMMUNICATIONS
- B. COMMUNICATION NETWORKS
- C. THE INTERNET
- D. WIRELESS TECHNOLOGY
- E. MANAGEMENT OPPORTUNITIES AND CHALLENGES
- Study Unit 6
- Managing Data and Information Resources
- A. THE IMPORTANCE OF DATA
- B. FILE ORGANISATION
- C. THE DATABASE APPROACH TO DATA MANAGEMENT
- Database Structure
- Database Software
- A Database Management System (DBMS)
- Database Management Systems (DBMS) Versus File Organisation Methods
- Principal Types of Databases and Advantages and Disadvantages of Each
- Database Terms
- End User Involvement in selection and of a database management system
- The Role of the Database Administrator (DBA)
- Database Design
- D. USING DATABASES TO IMPROVE BUSINESS PERFORMANCE & DECISION MAKING
- E. MANAGING DATA RESOURCES
- F. MANAGEMENT CHALLENGES AND SOLUTIONS
- Study Unit 7
- E-Commerce
- Study Unit 8
- Management Decision Support Systems
- Study Unit 9
- Enterprise Systems
- A. ENTERPRISE RESOURCES PLANNING (ERP) SYSTEMS
- B. CUSTOMER RELATIONSHIP MANAGEMENT SYSTEMS
- C. SUPPLY CHAIN MANAGEMENT SYSTEMS
- D. ENTERPRISE INTEGRATION TRENDS
- E. CHALLENGES
- Study Unit 10
- Knowledge Management
- Study Unit 11
- Information Systems Security and Control
- Study Unit 12
- Information Systems Development and Acquisition
- A. BUILDING SYSTEMS AND PLANNED ORGANISATIONAL CHANGE
- B. SYSTEM DEVELOPMENT
- C. ALTERNATIVE APPROACHES TO DEVELOPING AND ACQUIRING SYSTEMS
- D. CONTEMPORARY APPROACHES TO APPLICATION DEVELOPMENT
- E. MANAGEMENT CHALLENGES
- Study Unit 13
- Business Value of Systems and Managing Change
- A. IMPORTANCE OF PROJECT MANAGEMENT
- B. SELECTING PROJECTS
- C. ESTABLISHING THE BUSINESS VALUE OF INFORMATION SYSTEMS
- D. CHANGE MANAGEMENT
- E. INFORMATION SYSTEMS PROBLEM AREAS
- F. MANAGEMENT CHALLENGES
- Appendix 1