Warranty Policy And Procedures Challenger_Warranty_Policy Challenger

User Manual: Challenger_Warranty_Policy

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WARRANTY
POLICY & PROCEDURES

October 2015

Table of Contents

Page

Keys to a Successful Warranty Call

Warranty Agreement

Warranty Exclusions

Warranty Process

7-8

Warranty Labor Claim Form

9-10

Warranty Labor Allowances

11-13

Warranty Part Returns

Recommended Stocking List

15-18

Notes

Parts and Service
Part orders should be faxed or emailed to the Service Department’s
attention.
For service, technical support, and information regarding returned parts and
warranty claims please contact Challenger Lifts Inc. Service Department at:

Phone: 800-648-5438

Fax: (502) 625-0758

The service department can also be reached by emailing:

service@challengerlifts.com
If the Service Department is unavailable, please leave a detailed message
including 15 digit serial number, claim numbers, contact phone numbers
and names.

Warranty Policy and Procedures 2015
Copyright © Challenger Lifts, Inc. All rights reserved.
Part numbers and descriptions are all copyrighted materials. Unauthorized use is prohibited.

Page 2

KEYS TO A SUCCESSFUL WARRANTY CALL
•

IMPORTANT: Know the Serial Number of the lift needing service. Challenger is serial
number driven

•

Challenger reserves the right to use the closest service company to the end user
All warranty service calls that will exceed $250.00 in total expenses or is located over
200 miles roundtrip must be called or faxed into Challenger Lifts Customer Service
department. The service company will need to furnish the serial number of the
equipment involved, a description of the problem and a description of the proposed
repair. The Service Department will assign you a Service Authorization number.

•

Know the Warranty Terms of the Challenger product being worked on
o Freight terms on warranty parts follows the labor period

•

Know that it is a warrantable issue before you submit a Claim form
o A dispatch call from Challenger does not necessarily mean that the
problem an end user is experiencing is a warrantable issue

•

If you encounter a problem while at the lift location that requires help from Challenger
Technical Service, call from the site, do not leave and then call. Identify to the
Challenger receptionist that you are at the site. If the service tech does not answer have
them paged or ask for another service tech. Please do not leave message for at times
the call volume is high and might not be able to return call immediately.

•

On returning an RMA part please mark outside of the box with the RMA number clearly.

•

Ensure that any RMA parts have been returned – RMA parts must be received back to
Challenger before the Labor Claim form is processed. If the parts are not back, then
Challenger will return the form to the Service Company
o Challenger sends a Return Call Tag with all small parts and for larger
or heavier parts includes instructions for a Truck Pickup on the
shipping and invoice documents

•

Use a Challenger Warranty Claim form
o It ensures all the required information is included in the claim
o Ensure an adequate description of the complaint and the work done to
remedy is included on the form
o Explain any reasons which required your service technician to spend
more time than the approved labor allowance for the service activity
o Use the Warranty rates Challenger and your company has agreed
upon

•

Submit the Warranty Claim Form on a timely basis.

Warranty Policy and Procedures 2015
Copyright © Challenger Lifts, Inc. All rights reserved.
Part numbers and descriptions are all copyrighted materials. Unauthorized use is prohibited.

Page 3

Warranty Agreement
Each Challenger Lift is shipped with a written Limited Warranty form, which includes a general
warranty statement, a statement of the periods of coverage, and general conditions. Please
refer to this form for complete terms. The Limited Warranty Form constitutes the entire
agreement between Challenger Lifts, Inc and the buyer of the warranted lift product. The
following table outlines the warranty periods for all product lines within the Continental United
States and Canada.
Warranty Periods begin from the date the lift, part or accessory is invoiced by Challenger Lifts,
Inc. For lifts, this date can be later if the Warranty Registration Card is completed and returned
to Challenger within a reasonable time after Challenger has invoiced this lift. Challenger has
the sole discretion in determining if a lift is registered within a reasonable period of time. This
also applies to lifts registered on Challenger’s web site, www.challengerlifts.com.

Warranty Periods

2 Post

(CLXP9/CL10/CL12/15/18)

2 Years

Labor,
Mile, Freight
1 Year

2 Post

(CLFP9/E10/SA10/E12)

1 Year

4 Post

(4P14/4015/44012LR)

2 Years

1 Year

4 Post

(44018/30/40/50/60)

1 Year

4 Post Parking Lift

(CL4P Series)

1 Year

Cassettes

(AV/EV Series)

2 Years

1 Year

Rolling Jacks

(RJ & SAJ Series)

1 Year

Short/ Mid Rise/Scissor

(SRM10/MR6/DX77)

1 Year

Mobiles

(CLHM Series)

1 Year

90 Days

None

90 Days

None

Product Line

Power Stations
Accessories &
Purchased Parts

Model(s)

Parts

(1) – Filter, Lubricator & Regulators (FLR) shipped as part of the Rolling Jacks are warranted for
the same period as the Rolling Jack, as long as the FLR is not contaminated by wet or dirty air.

Export Shipments: (shipments other than to Continental United States and Canada)
are warranted for 1 year (parts only), Freight & Labor NOT included. Terms are Ex-Works,
Challenger Lifts, Inc.’s factory.
National & Key Accounts: Please contact Challenger Lifts, Inc. for warranty
policies.

Warranty Policy and Procedures 2015
Copyright © Challenger Lifts, Inc. All rights reserved.
Part numbers and descriptions are all copyrighted materials. Unauthorized use is prohibited.

Page 4

2) If you do not fill out your warranty registration within 90 days of install the warranty
period will start from date of invoice.

1)
2)
3)
4)

Go to Challenger Lifts Web Site
Click on Register Your Car Lift
Fill out the information listed
You can register up to 20 lifts
at one location

Warranty Policy and Procedures 2015
Copyright © Challenger Lifts, Inc. All rights reserved.
Part numbers and descriptions are all copyrighted materials. Unauthorized use is prohibited.

Page 5

LIMITED WARRANTY EXCLUSIONS
In keeping with the practice of the automotive industry in general, selected items are
excluded from warranty coverage. These items include, but are not limited to, the items
listed below:
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•

Normal wear and tear items such as sheaves and cables are not covered under the
terms of the Limited Warranty
Items such as air cylinders, air valves and palm buttons that are subject to water
corrosion.
Replacement of hydraulic fluid, rubber pads, corner pads, and other wear guards.
Tightening of hoses, hydraulic lines and field installed fittings – factory installed
fittings are only covered for 30 days
Adjusting cables or chains
Greasing of posts
Lock Adjustment
Resetting of circuit breaker
Inadequate wiring/voltage
Touch – up of painted surfaces
Faulty concrete
Improper anchoring
Problems resulting from failure to install the lift in accordance with Challenger’s
Installation and Operating Manuals
Damage to components incurred in transportation and unloading
Damage caused by failure to observe the provisions of the operating and
maintenance instructions
Damage Arms resulting from not using all four arms when lifting
Damage related to the overloading of the lift’s capacity
Damage caused by high or low voltage, lightning strikes, or other irregularities in the
electrical power supply
Damage caused by unauthorized alterations, repairs, modifications, or additions to
the equipment
Damage arising from misuse, abuse, neglect, or accident
Lifts installed outside and/or not protected from the weather
Damage or deterioration resulting from corrosion
Time spent “trouble shooting” without authorization

See the Limited Warranty Statement for full terms and conditions.

Warranty Policy and Procedures 2015
Copyright © Challenger Lifts, Inc. All rights reserved.
Part numbers and descriptions are all copyrighted materials. Unauthorized use is prohibited.

Page 6

Warranty Process
Challenger Lifts Inc. (CLI) is a major manufacturer of automotive lifts, known
throughout the automotive industry for its quality products. CLI stands behind its
lift products with a comprehensive warranty program. As part of an effort to
streamline the administration of our warranty program and increase our
responsiveness to both installers and the end users, certain guidelines have been
implemented. These guidelines will result in a warranty program that is both
effective and easy to administer.
1) All warranty service calls that will exceed $250.00 in total expenses or is located over 200 miles
roundtrip must be called into Challenger Lifts Customer Service department. The service
company will need to furnish:
a. 15 digit serial number of the equipment involved. (If you cannot locate on cassette and
short rise lifts the last 6 digits is stamped on corner of center cover on cassette lifts and
base of lift by hydraulic cylinder.)
b. Description of the problem and a description of the proposed repair.
c. The Service Department will assign you a Service Authorization number if deemed to be
a warranted situation.
2) It is the responsibility of the service company to determine if the service activity is covered
under Challenger’s warranty terms. If there is any uncertainty as to the terms of the specific
product warranty contact the Challenger Service Department before making the service call.
3) IMPORTANT: If you are sent a dispatch from Challenger Service Department it is NOT
authorization to treat as warranty. At that time you as a representative of Challenger lifts will
determine if true warranty or not and proceed accordingly. If not warranty you will be paid for the
mileage and labor to diagnose the situation.
4) IMPORTANT: If you perform a warranty repair that is authorized by someone other than
Challenger Lifts Service Department, there is no guarantee your claim will be accepted and
processed as warranty.
5) Mileage and labor rates will be paid in accordance with CLI’s and the service company’s written
agreement on file. No changes in the mileage and labor rates may be made by the service
company without written authorization from Challenger. No overtime will be allowed without prior
authorization.
6) The mileage rate will include drive time. Mileage will not be allowed on warranty repairs
performed with new installations and routine service calls. CLI reserves the right to combine
mileage on warranty repairs performed in the same vicinity on the same day. Mileage totals over
200 miles will be determined using the web site Google Maps as a standard.
7) Labor time will be paid in accordance with Challenger’s Warranty Allowances contained in this
book. If service time claimed on the Warranty Claim Form exceeds the time allowed then a
detail explanation must be included on the form. It is Challenger’s sole discretion to determine
the reasonability of the extra time charged.
8) All warranty repairs must be made by the nearest factory authorized Service Company. In
any case, mileage will be determined, by Challenger, from the closest available service
center to the lift location.
Warranty Policy and Procedures 2015
Copyright © Challenger Lifts, Inc. All rights reserved.
Part numbers and descriptions are all copyrighted materials. Unauthorized use is prohibited.

Page 7

9) If a part is to be returned a RMA number will be issued.
a. If part is UPS or FedEx able then a call tag will be shipped with warranty part
for return.
b. If the part needs to be picked up LTL or flat bed then:
i. Once part is properly packaged call Service Department
ii. Will need the RMA number, location of part, contact and phone number
c. The RMA part will be billed on your account and credited once the defective
part(s) is received at Challenger.
d. All RMA parts need to be received at Challenger Lifts in a timely manner to be
properly credited.
10) IMPORTANT: Warranty claims will NOT be processed until RMA part has been returned
11) Warranty claims must be filed on Challenger Lifts Warranty Claim Forms within 60
days of the completion of repairs. Claims submitted after 60 days of the completion of
the repairs may, at Challenger’s discretion, not be honored.
12) All claims must be properly and completely filled out with a detailed explanation of the
problem and repair. If the Warranty Claim form is not filled out completely it will be
returned to the service company.
13) Parts (RMA’s) requested to be returned by the Challenger Service Department must be
returned to Challenger in accordance with Challenger’s Policies and Procedures. See
Page 11 in this book. All RMA’s must be returned to Challenger using an authorized
Challenger freight company for those parts still in the labor & freight warranty period,
and accepted by Challenger before the related service labor claim will be processed.
RMA’s must be returned within 45 days from the date of Challenger’s shipment of the
parts or payment for the RMA parts invoice is expected to be paid.
14) CLI reserves the right to effect warranty repairs with factory personnel.
15) All freight must be counted and inspected upon delivery. Any damages or shortages
must be noted on the freight bill before signing. If possible, contact CLI’s logistics
department before signing the bill. Also, remember to check for hidden damage. If
hidden damage is suspected, the freight documents should be marked as such to
protect both the service center and CLI.
16) If CLI receives a warranty claim for a diagnosis trip and CLI determines it could have
been diagnosed over the phone, then that claim will not be paid unless preauthorized
by CLI service department.
17) Multiple trips for the same service activity are not paid unless special circumstances
exist and are pre-approved by the Challenger Service Department. CLI reserves the
right to not pay for return trips because the service center did not have commonly used
service parts. See pages 12-14 for the recommended stocking list.
18) Warranty service calls are paid by Challenger by credit or check, at Challenger’s sole
discretion.
19) Service parts used in the warranty service call may be paid for or replaced at
Challenger’s sole discretion. If paid for, the cost will be the service company’s cost to
purchase from Challenger. For replacement part(s) call the service department. Do Not
request replacement part(s) on warranty labor claim.
Warranty Policy and Procedures 2015
Copyright © Challenger Lifts, Inc. All rights reserved.
Part numbers and descriptions are all copyrighted materials. Unauthorized use is prohibited.

Page 8

Warranty Labor Claim Form

#10

#4
#5

#6
#7

Warranty Policy and Procedures 2015
Copyright © Challenger Lifts, Inc. All rights reserved.
Part numbers and descriptions are all copyrighted materials. Unauthorized use is prohibited.

Page 9

Warranty Labor Claim Form
#1)

Service center performing the warranty work

#2)

Physical location of lift

#3)

If you know who installed please provide. If not then not necessary.

#4)

Complaint that was reported by end user or service dispatcher.

#5)

Actual work performed. If you exceed the allotted time needs to be noted in this
block of what caused the extra time and will be considered.

#6)

Anything that would affect the proper performance of the lift.

#7)

Signature of end user and service technician

#8)

15 digit serial number of the lift location
• Model number of lift
• Date of purchase if known
• Install date if known
• Date defect was reported to you
• Actual date the warranty work was completed

#9)

If location over 50 miles or work being performed is estimated over $250.00
need to call Challenger in advanced to be authorized.
If a part needs to be returned for inspection and credit then provide RMA number

#10)

Mileage: calculated round trip. No windshield time. If more than one trip please
provide number of trips.
Labor: calculated in man hours as shown on pages 11 thru 13.
Times are shown in man hours. If it takes 4 hours and you used 2 men this would
be 8 man hours.
Misc items: any parts purchased for use on this lift. Need to provide receipt or
invoice number.

Warranty Policy and Procedures 2015
Copyright © Challenger Lifts, Inc. All rights reserved.
Part numbers and descriptions are all copyrighted materials. Unauthorized use is prohibited.

Page 10

AUTHORIZED WARRANTY LABOR ALLOWANCES
Allowances for specific warranty repairs have been established by analysis of historical
records and time studies conducted on Challenger Lift’s facilities. Any repair exceeding the
established repair time must be preauthorized or have an explanation for additional time to
resolve the problem, otherwise the claim will automatically be adjusted and credited
accordingly.
TIME ALLOWANCES NOT LISTED, CONSULT WITH SERVICE DEPARTMENT

Universal Items
Repair Service
Lowering Valve or Check Valve
Power Unit Run - Micro Switch
Power Unit
Power Unit – Bench Mount and Dual Pendant
Control Relay – Bench Mount and Dual Pendant
Reservoir & Pick Up Tube
Pressure Relief Valve

Total Man Hours
.50
.50
1.00
2.00
1.00
.50
.50

2-Post Lifts
Repair Service
Arm – Male
Arm – Female
(1) Cylinder
(2) Cylinders
(1) Cylinder (12, 15 & 18K)
(2) Cylinders (12, 15 & 18K)
(1) Carriage, Column or Slide Blocks set (excludes 15k & 18k)
(2) Carriages or Slide Block sets (excludes 15k & 18k)
(1) Carriage, Column or Slide Blocks set (15k & 18k)
(2) Carriages, Column or Slide Blocks set (15k & 18k)
(1) Synch. Cables
(2) Synch. Cables or Chains
Hydraulic Line or Hose – Power Side / Power Unit
Hydraulic Line or Hose – Idler Side
Dual Pendant Control
Overhead Limit Switch
Lock Release Cable
Factory Installed Hyd. Fittings (First 30 Days)

Total Man Hours
.50
.75
1.00
1.50
1.50
2.50
5.00*
7.00*
6.00
8.00
1.00
1.50
.50
1.00
.50
1.00
1.00
.50

** Denotes (1) extra hour for Models CL10-3 and 12000 any series **
All times listed reflect total man-hours allowed, regardless of crew size. Total man hours
should not exceed these allotted times without an explanation of the special circumstances.
These circumstances will be evaluated in the normal manner and it is Challenger’s sole
discretion to determine.
TIME ALLOWANCES NOT LISTED, CONSULT WITH SERVICE DEPARTMENT

Warranty Policy and Procedures 2015
Copyright © Challenger Lifts, Inc. All rights reserved.
Part numbers and descriptions are all copyrighted materials. Unauthorized use is prohibited.

Page 11

4-Post Lifts
4 Post Closed Front Series
Repair Service
Chain or Cable
Hydraulic Cylinder
Safety Rods or Ladder
Column Replacement
Overhead Beam
Hydraulic Hose
Drive on Ramp
Runway
2 Runways
Latch Air Cylinder or Latch Replacement (each corner)
Sheaves – Each Column
Sheaves – Runway Stack

Total Man Hours
1.50
1.50
.50
1.00
3.00
.50
.50
3.00
5.00
.75
1.00
2.00

4 Post Open Front Series
Repair Service
Cable (each)
Hydraulic Cylinder
Safety Ladder (each corner)
Column Replacement – Front
Column Replacement – Rear
Hydraulic Hose
Drive on Ramp
Runway
2 Runways
Latch Air Cyl or Latch Replacement (front column, each corner)
Latch Air Cyl or Latch Replacement (rear columns, each corner)
Sheaves – Each Column
Sheaves – Runway Stack

Total Man Hours
1.50
1.50
.50
1.50
1.00
.50
.50
3.00
5.00
1.50
1.00
1.00
2.00

Rolling Jacks
Repair Service
Hydraulic Jack Pump
Cylinder Replacement
Hydraulic Jack Side Member
Hydraulic Jack F/L/R

Total Man Hours
1.00
1.50
.50
.50

All times listed reflect total man-hours allowed, regardless of crew size. Total man-hours
should not exceed these allotted times without an explanation of the special circumstances.
These circumstances will be evaluated in the normal manner and it is Challenger’s sole
discretion to determine.

Warranty Policy and Procedures 2015
Copyright © Challenger Lifts, Inc. All rights reserved.
Part numbers and descriptions are all copyrighted materials. Unauthorized use is prohibited.

Page 12

TIME ALLOWANCES NOT LISTED, CONSULT WITH SERVICE DEPARTMENT

EV Cassette Lifts
Repair Service
Hydraulic Cylinder – 1or 2
Hydraulic Hose/Line
Plunger/Cylinder/Equalizer kit
Super Structure - complete
Arm – Super Structure
Bearing Weld Assembly (1 Bearing)
Bearing Weld Assembly (2 Bearings)
Air Lock Cylinder

Total Man Hours
8.00
7.00
8.00
1.00
.50
1.00
1.50
1.50

AV Cassette Lifts
Repair Service
Controls
Plunger/Equalizer kit
Super Structure - complete
Arm – Super Structure
Bearing Weld Assembly (1 Bearing)
Bearing Weld Assembly (2 Bearings)
Air Lock Cylinder
Water Valve

Total Man Hours
1.00
8.00
1.00
.50
1.00
1.50
1.50
4.00

Short & Mid Rise
Repair Service

Total Man Hours
1.00
1.00

Repair Service

Total Man Hours
2.00
1.00

Cylinder Replacement
Lock Leg

Scissor
Cylinder Replacement
Lock System

Warranty Policy and Procedures 2015
Copyright © Challenger Lifts, Inc. All rights reserved.
Part numbers and descriptions are all copyrighted materials. Unauthorized use is prohibited.

Page 13

IMPORTANT
WARRANTY PARTS RETURNS
Very few warranty parts are required for return to the factory. When a part is required back.
Prior to return, the part must be tagged with the appropriate RMA number assigned by the
service department. If the part is returned to Challenger without the RMA number, it will be
refused and all shipping cost will be your responsibility.
If the package is less than 150 pounds, use the Return Label sent with the replacement part and
follow the directions on the back of the label to call for a pickup.
When the package is over 150 pounds and ready to be picked up, contact the Challenger
Service Department to schedule the pickup.
Prior to calling please have:
•
•
•
•

RMA number
Physical address
phone number
Contact for pick-up

All parts requiring return must be received within (45) days of the receipt of the replacement
part. Failure to do so will result in the following:
•
•

The invoice for the RMA part will be due and immediately payable.
The labor claim related to that RMA part will not be paid until the part is returned or the
invoice paid.

Ship to address is:

Challenger Lifts, Inc.
200 Cabel St.
Louisville, KY 40206

If you need any assistance in returning parts, please contact Challenger’s Traffic Department at
502-625-0700

Challenger reserves the right to require the return of any parts

Warranty Policy and Procedures 2015
Copyright © Challenger Lifts, Inc. All rights reserved.
Part numbers and descriptions are all copyrighted materials. Unauthorized use is prohibited.

Page 14

Recommended Stocking Parts List
To serve the customer in the best and most economical way, Challenger is providing a recommended parts list for
Current Production Lifts. This is a accumulation or historical data for both purchased parts and those that are warranty items.
Please make provisions to keep these parts in stock. With these items, a need for second trip can be eliminated.

CLI will not pay a second trip to install these items.

2 Post Lifts
Part Number
Model
SPX Power Unit Components
VF-9021
EF-1091
2506-AA
2001917
3000860
3000866
K-40
A1206-10-1X
A1206-15
12045
12045-DPC
11329

Excluding DPC
CL10DPC
All Models
Excluding DPC
Excluding DPC
CL10DPC
All Models
CL10DPC
CL10DPC
CL10/E10/E12
CL10DPC
CL10 DPC

Description
Manual Release Valve
Solenoid Lowering Coil
Check Valve
Mircoswitch
Wiring Assembly
Wiring Assembly
Pump O-ring Kit
Pendant Assembly
Junction Box Assembly
Mercury Switch
Mercury Switch
Estop replacement kit

Wuxi Deli Power Unit Components
DLH-010
DLH-009
DLH-012
DLH-013

E10 / SA10
E10 / SA10
E10 / SA10
E10 / SA10

Manual Release Valve
Check Valve
Switch Assembly
Contactor

Hydraulic Fittings
16167
A2128
39103
11088
JSJ4-15
JSJ5-19
JSJ6-19
B31116
JSS3-19
B26000-01
JSJ6-21

All Models
CL10
CL10
All Models
E10/E12
E10/E12
E10/E12
CLFP9
CLFP9
CLFP9
E12

#6 SAE x #6 JIC 90 Elbow
#6 SAE x #6 JIC 45 Elbow
#6 SAE Union Tee
O-Ring for #6 SAE
Union Tee
O-Ring Elbow
Power Cyl Elbow
#6 SAE x #6 JIC Straight
#6 SAE x #6 JIC 90 Elbow
#6 Bulkhead Elbow
5/8-18 Idler Cyl Elbow

Qty

Part Number
Hydraulic Cylinders
16138R
JSJ5-07-00CH
39097R
15075
QY31265
16138R-SK
JSJ4-07-00SK
15075SK
QY31265-SK

Model

Description

CL10/SA10
E10
12000/CL12
15/18000
CLFP9
CL10/12000
E10
15/18000
CLFP9

Hydraulic Cylinder
Hydraulic Cylinder
Hydraulic Cylinder
Hydraulic Cylinder
Hydraulic Cylinder
Seal Kit
Seal Kit
Seal Kit
Seal Kit

15/18
15/18
12/15/18
12
CL10/CL10DPC
CL10/CL10DPC
E10
E10
E12
E12
CLFP9
CLFP9
SA10
SA10
SA10

Synch Cable Assembly
Synch Cable Assembly
Pulley Assembly
Synch Cable Assembly
Synch Cable Assembly
Sheave Assembly
Synch Cable Assembly
Synch Sheave
Synch Cable Assembly
Synch Sheave
Synch Cable Assembly
Synch Sheave
Synch Cable Assembly
Synch Cable Assembly
Sync Sheave

Synchronization
12100 (Std Ht)
12019 (Ext Ht)
31019
12531
A2115-(0/2/3)
36025
JSJ5-04-00CH
JSJ3-03-02
JSJ6-04-00
JSJ6-03-08
B26052
B26008
3W-06-08A (Std Ht)
3W-06-28A (Ext Ht)
3W-01-04-03

Qty

2 Post Lifts
Part Number
Pneumatics
37025
37016
12105

Model

Description

12/15/18
12/15/18
12/15/18

Air Cylinder Assembly
Mac Valve
1/8" dia Nylon Air Line

CL10/CLFP9/CL12
CL10/CLFP9/CL12
15/18000
12000
E10
E10
E12
E12
SA10
SA10

Inner Gear
Outer Gear
Arm Restraint Assembly
Arm Restraint Assembly
Inner Gear
Outer Gear
Inner Gear
Outer Gear
Outer Gear
Inner Gear

Arm Restraint
A1070TC
A1072TC
12093
31052
JSJ5-09-07
JSJ4-12
JSJ6-09-07
JSJ6-12
3W-02-13
3W-04-17

Qty

Part Number
Lock Release
A2135-(0/2/3)
12656-0
A1131
A1132
B31150
X10-034
JSJ5-06-01
JSJ5-06-02
JSJ5-06CH
JSJ4-02-09
JSJ5-02-13
JSJ5-02-07
JSJ6-06
3W-06-11A

Model

Description

CL10/CL10DPC
CL12
CL10
CL10
CLFP9
E10
E10
E10
E10
E10
E10/E12
E10/E12
E12
SA10

Lock Release Cable Ass'y
Lock Release Cable Ass'y
Lock Spring
Cable Spring
Soft Latch Release
Nut (M6)
Bolt (Cable Clamp)
Sleeve
Lock Release Cable
Pulley
Lock Release Spring 1
Lock Release Spring 2
Lock Release Cable Ass'y
Lock Release Cable

MR6
MR6
MR6
MR6
All Models
MR6
MR6
SRM10
SRM10
SRM10
DX77
DX77

Hydraulic Cylinder (left)
Hydraulic Cylinder (Right)
Hydraulic Hose (Long)
Hydraulic Hose (Short)
#6 SAE x #6 JIC 90 Elbow
3/8MPT x #6 JIC Swivel
M14 Male x 3/8NPTM
Hydraulic Cylinder
#6 JIC Male Branch Tee
Hydraulic Hose
Hydraulic Cylinder
DX77 Hose, 3ft

Short / Mid-Rise / Scissor
Power Unit Components
VF-9021
EF-1092
2506-AA
2001917
3000852
3000860
3000866
K-40

Hydraulics

All Models
DX77
All Models
All Models
All Models
All Models
DX77
All Models

Manual Release Valve
Solenoid Lowering Coil
Check Valve
Mircoswitch
Wiring Assembly 115V
Wiring Assembly 220V
Wiring Assembly
Pump O-ring Kit

MR6
DX77

Lock Release Cable
Lock Release Air Cylinder

Lock Release
GTYJ3-31X
1251041005

GTYJ3-04-00L
GTYJ3-04-00R
TYJ3-26
TYJ3-25
16167
MR6-011
TYJ3-21
63-0022
60-0105
62-0011-22/30
3036025801
DX77-hose-3
DX77-75-178

DX77

Platform Hyd Hose

DX77-49

DX77

Hyd Fitting #6 JIC x BSPP

Qty

EV Cassette Lifts
Part Number
Model
Power Unit Components

Description

Qty

Part Number
Hydraulics

Model

Description

VF-9021

Excluding BMC

Manual Release Valve

16138R

EV1020/ EV1220

Hydraulic Cylinder

EF-1091

BMC

Solenoid Lowering Coil

15075

EV1520

Hydraulic Cylinder

2507-AA

All Models

Check Vavle

17201

Excluding BMC

Mircoswitch

16167

All Models
All Models

Hose & Fitting Kit

2001917
3000860

Excluding BMC

Wiring Assembly

3000866

BMC

Wiring Assembly

Pneumatics

K-40

All Models

Pump O-ring Kit

40142

Air Cylinder

17151

CS/EV BMC

3 Button Control

37016

All Models
Excluding BMC

40239

All Models

Coiled Air Hose

16165
17110

All Models
CS/EV BMC

1/8NPTM x 1/4NPTF Elbow
Lock Release Air Valve

16127EV

CS9200/0920/1020

6 1/2" Dia Wiper

16128EV

CS9200/0920/1020

6 1/2" Dia Bearing

16485EV

EV1020/1220/1520

8 1/2" Dia Wiper

16486EV

EV1020/1220/1520

8 1/2" Dia Bearing

#6 SAE x #6 JIC 90 Elbow

Mac Valve

AV Cassette Lifts
Fittings

Bearings & Wipers

CAL015

All Models

6mm Union Tee

TOP24007

All Models

Wiper

CAL016

All Models

6mm Union Elbow

TOP24006

All Models

Bearing

CAL017

All Models

16mm Union Tee

CAL018
CAL019

All Models

16mm Union Elbow

Hoses

All Models

CAL012

All Models

16mm x 22' Tubing

TOP20173-6

All Models

1/2" NPT Push Lock
G1/8 Male x 6mm (Straight)

CAL011

All Models

6mm x 22' Tubing (Black)

TOP20173-7

All Models

G1/8 Male x 6mm (Elbow)

CAL014

All Models

6mm x 10' Tubing (Blue)

TOP24004-V7

All Models

Water Control Valve

Qty

4 Post Lifts
Part Number
Model
Power Unit Components

Description

Qty

Part Number
Hydraulics

Model

Description

VF-9021

All Models

Manual Release Valve

B44011

4P14

Hydraulic Cylinder

2506-AA

All Models

Check Valve

A1121

4P14

#6 O-Ring Union Adapter

16167

#6 SAE x #6JIC Elbow

2001917

All Models

Mircoswitch

3000860

All Models

Wiring Assembly

40349

4P12/4015 Series
4P14

K-40

All Models

Pump O-ring Kit

40611

4015 Series

Hydraulic Cylinder

40349
A2128

4015 Series

Hydraulic Hose #6JIC

4015 Series

#6 SAE x #6JIC Elbow

Cables

#6 JIC Hose Assembly

JZQ7-09-01

4P14E

Right Front Cable

JZQ7A-09-01

4P14X

Right Front Cable

Sheaves

JZQ7-09-02

4P14E

Left Front Cable

B40055

4P14/4015 Series

Runway Sheave Pin

JZQ7A-09-02

4P14X

4P14/4015 Series

Crossbeam Sheave Pin

4P14E & X

Left Front Cable
Right Rear Cable

B40116

JZQ7-09-03

B40650

4P14/4015 Series

Sheave

JZQ7-09-04

4P14E & X

Left Rear Cable

40672-E1/X1-0

4015 Open Front

Right Front Cable

Pneumatics

40672-E2/X2-0
40672-E1/X1-X

4015 Open Front
4015 Closed Front

Left Front Cable

40142

4P14/4015 Series

Air Cylinder

Right Front Cable

37016

4P14/4015 Series

Mac Valve

40672-E2/X2-X

4015 Closed Front

Left Front Cable

40672-3

4015 Series

Right Rear Cable

40672-4

4015 Series

Left Rear Cable

Qty

NOTES:

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PDF Version                     : 1.7
Linearized                      : Yes
Author                          : receptionist
Company                         : Challenger Lifts
Create Date                     : 2015:10:27 11:27:31-04:00
Modify Date                     : 2015:10:27 11:28:39-04:00
Source Modified                 : D:20151027152719
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Subject                         : 8
Format                          : application/pdf
Title                           : Warranty Policy And Procedures
Creator                         : receptionist
Producer                        : Adobe PDF Library 10.0
Page Layout                     : OneColumn
Page Count                      : 20

EXIF Metadata provided by EXIF.tools

Warranty Policy And Procedures Challenger_Warranty_Policy Challenger

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