LG Stylo 3 User Guide Plus Manual

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User Manual: LG-Stylo-3-Plus-Manual

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Sprint User Guide
A downloadable, printable guide to your LG Stylo 3 and its
features.

Available applications and services are subject to change at any time.

Table of Contents
GETTING STARTED

Introduction

Set Up Your Phone

Parts and Functions

Battery Use

Insert the Battery

Remove the Battery

Charge the Battery

Nano SIM Card

microSD Card

Insert microSD Card

Unmount and Remove the microSD Card

Format microSD Card

Turn Your Phone On and Off

Use the Touchscreen

Activate Your Phone

Complete the Setup Screens

Basic Operations
Basics

23
23

Home Screen

Phone Settings Menu

Portrait and Landscape Screen Orientation

Capture Screenshots

Applications
Preinstalled Apps
Fingerprint Recognition

25
26
27

Precautions for Fingerprint Recognition

Registering Fingerprints

Managing Fingerprints

Unlocking the Screen with a Fingerprint

Multi-tasking Feature

Multi-Window

Overview screen

Phone Number

Airplane Mode

Enter Text

Touchscreen Keyboards

QWERTY Keyboard

Phone Keyboard

Tips for Editing Text

Google Account

Create a Google Account

Create an Exchange Account

Sign into Your Google Account

Factory Reset Protection

Google Play Store

Find and Install an App

Request a Refund for a Paid App

Update an App

Uninstall an App

Get Help with Google Play

Lock and Unlock Your Screen

Unlock Your Screen Using the Knock Code Feature

Update Your Phone

Update Your Phone Software

Update Your Profile

Update Your PRL

Your Phone's Home Screen

Home Screen Basics

Home Screen Layout

Extended Home Screens

Status Bar and Notification Panel

Status Bar

Notification Panel

Customize the Home Screen

Change the Wallpaper

Add Widgets to the Home Screen

Add Folders to the Home Screen

MAKING CONNECTIONS

Phone Calls and Voicemail
Place and Answer Calls

54
54

Call Using the Phone Dialer

Call Emergency Numbers

Answer Phone Calls

In-Call Screen Layout and Operations

Place a Call from Contacts

Call from Call Logs

Voicemail

Voicemail Setup

Visual Voicemail Setup

Review Visual Voicemail

Listen to Multiple Voicemail Messages

Visual Voicemail Options

Configure Visual Voicemail Settings

Optional Calling Services

Wi-Fi Calling

Caller ID Blocking

Call Waiting

Conference Calling

Call Forwarding

Call Settings Menu
Contacts

66
70

Add a Contact

View Contacts

Contacts Screen Layout

Edit a Contact

Delete a Contact

Share a Contact

Import Contacts

Back Up Contacts

Messaging
Messenger

75
75

Send a Text Message

Send a Multimedia Message (MMS)

Save and Resume a Draft Message

iii

New Messages Notification

Manage Message Conversations

Text and MMS Options

Gmail

Create and Send a Gmail Message

Check Received Gmail Messages

Use Gmail Labels

Archive Gmail Threads

Mute Gmail Threads

Delete Gmail Threads

Search Gmail Messages

Report Spam

Add Another Google (Gmail) Account

Switching between Gmail Accounts

Gmail Settings

Internet and Social Networking

Data Services General Information (4G LTE and 3G Networks)

4G LTE

Data Connection Status and Indicators

Chrome Browser

Use the Browser

Add a Bookmark

View Browser History

Open New Browser Tabs

Browser Settings

Facebook

Install the Facebook App on Your Phone

Use Facebook

Twitter

Install the Twitter App on Your Phone

Tweet on Twitter

Duo
Global Services

89
90

Activate Sprint Worldwide Service on Your Account

Your Phone’s SIM Card for International GSM Roaming

Enable Global Roaming Mode

Set the Communications Method for Global Use

Select a Carrier

Make and Receive Worldwide Calls

Sprint International Voicemail Service

Set Up Your Voicemail Access Number for International Use

Access Your Voicemail Internationally

International Data Roaming
Access Email and Data Services Internationally
Contact Sprint for Assistance with International Service
Connectivity

94
94
95
97

Transfer Files Between Your Phone and a Computer

Wi-Fi

Turn Wi-Fi On and Connect to a Wireless Network

Configure Wi-Fi Settings

Disconnect Wi-Fi

Wi-Fi Direct

Tethering

100

Hotspot

100

Bluetooth

101

Bluetooth Information

101

Enable the Bluetooth Feature

101

Pair Bluetooth Devices

102

Connect to a Paired Bluetooth Device

103

Send Information Using Bluetooth

103

Receive Information via Bluetooth

104

Content Sharing

104

Playing Content

104

Sending or Receiving Files

105

Using Nearby Devices

105

APPS AND ENTERTAINMENT
Camera and Video

106
107

Camera Overview

107

Take Pictures and Record Videos

108

Take Pictures

109

Record Videos

109

Take Panoramic Photos

110

Zoom In or Out

110

Switching between Cameras

110

Selfie Shot

111

Using the Power/Lock Button

111

Gesture Shot

111

Interval Shot

112

Gesture View

112

Save as Flipped Image

112

View Pictures and Videos Using Gallery

113

Edit Pictures

114

Share Pictures and Videos

115

Send Pictures or Videos by Email

115

Send a Picture or Video by Multimedia Message

115

Send Pictures or Videos Using Bluetooth

116

Share Pictures or Videos via Additional Apps or Social Media

116

Share Videos on YouTube

117

Camera Settings

117

Switch Cameras

117

Set Camera Functions

118

Productivity
Google Calendar

119
119

Add an Event to the Calendar

119

Add Reminders in the Calendar

120

Create a Goal in the Calendar

120

Edit Calendar Events, Reminders, or Goals

121

Delete Calendar Events, Reminders, or Goals

121

Quickly Hide or Show Events

121

Calendar Settings

122

Using the Stylus Pen

122

Navigation Apps

123

Google Maps

123

Scout

123

Google Search

124

Use Google Search

124

Use Google Voice Search

125

Calculator

126

Clock

126

Set Alarms

126

Additional Clock Features

127

Capture+

128

QuickMemo+

129

File Manager

129

Voice Recorder

130

Uninstalled Apps

130

Entertainment and Activities

131

Google Play Music App

131

Play Music with Google Play

131

Google Play Music Screen Layout

132

Create Playlists in Google Play Music

132

Sprint Music Plus
Back Up Your Downloaded Music Files
YouTube

133
135
135

View YouTube Videos

135

Post a Video to YouTube

136

Get Support from Sprint Zone

136

NASCAR MOBILE

137

SETTINGS

138

Networks Settings

139

Basic Settings

139

Airplane Mode

140

Wi-Fi Calling

140

Wi-Fi Settings

140

Bluetooth Settings

140

Mobile Data Settings

140

Call Settings

141

Share & Connect

141

Tethering

142

Roaming Settings

143

Virtual Private Networks (VPN)

145

Prepare Your Phone for VPN Connection

145

Set Up Secure Credential Storage

145

vii

Add a VPN Connection

145

Connect to or Disconnect From a VPN

146

Sound Settings

147

Sound Profile

147

Volume

148

Ringtone

148

Ringtone ID

149

Sound with Vibration

149

Vibrate Type

149

Do Not Disturb

149

Lock Screen

150

Apps

150

Notification LED

150

Display Settings

152

Home Screen

152

Lock Screen

154

Theme

157

Home Touch Buttons

157

Font Type

157

Font Size

157

Bold Text

158

Brightness

158

Comfort View

158

Auto-Rotate Screen

158

Screen Timeout

159

General Settings

160

Language & Keyboard

161

Location

161

Accounts & Sync

162

Accessibility

162

Shortcut Keys

165

Google Services

165

Fingerprints & Security

165

Pen

166

viii

Date & Time

167

Storage

167

Battery & Power Saving

167

Memory

168

System Updates

168

Apps

168

Backup & Reset

169

About Phone

170

GETTING HELP
For Assistance

INDEX

171
172

Troubleshooting

172

Sprint Account Information and Help

173

Sprint Account Passwords

173

Manage Your Account

174

Sprint Support Services

175

Anti-Theft Guide

175

176
177

Getting Started
The topics in this section will introduce you to your phone, help you get set up with service, provide
an overview of the phone screen, and get you started with basic phone operations.

Getting Started

Introduction
The following topics describe the basics of using this guide and your new phone.

About the User Guide
Thank you for purchasing your new LG Stylo 3. The following topics explain how best to use this
guide to get the most out of your phone.

Before Using Your Phone
Read the Important Information booklet that was packaged with your phone thoroughly for proper
usage.
Accessible services may be limited by subscription contract conditions.

Descriptions in the User Guide
Note that most descriptions in this guide are based on your phone's setup at the time of purchase.
Unless otherwise noted, instructions begin from the phone's home screen, which is displayed by
tapping the Home key

. Some operation descriptions may be simplified.

Screenshots and Key Labels
Screenshots in the user guide may appear differently on your phone. Key labels in the user guide are
simplified for description purposes and differ from your phone's display.

Other Notations
In the user guide, the phone may be referred to either as "phone," "device," or "handset." A
microSD™ or microSDXC™ card is referred to as an "SD Card" or a "memory card."

Getting Started

Introduction

Set Up Your Phone
The following topics give you all the information you need to set up your phone and wireless service
for the first time.

Parts and Functions
These topics illustrate your phone’s primary parts and key functions.
Note: Your phone's screens and apps layouts are subject to change. This user guide uses sample
images only.

Phone Layout
The following illustration outlines your phone’s primary external features and buttons.

Part
Proximity/Ambient Light
Sensor

Description
Senses proximity towards other objects (such as your head) so
that touch commands are not accidentally activated during a call.
Note: Please be careful not to cover the sensors with a
protective film, pouch, or a protective case not authorized by LG.
The ambient light sensor analyzes the ambient light intensity
when the auto-brightness control mode is turned on.

LED Light

Flashes to show some notifications according to your settings.

Touchscreen

Displays all the information needed to operate your phone, such
as the applications, call status, the Contacts list, the date and
time, and the signal and battery strength.

Getting Started

Set Up Your Phone

Part

Description

Back Key

Returns to the previous screen. It also closes pop-up display
items such as menus and dialog boxes.

Microphone

Transmits your voice for phone calls or records your voice or
ambient sounds for voice recordings and videos.

Home Key

Returns to the home screen. If you're already viewing one of
extension canvases, it opens the central home screen. Touch
and hold to access Google Now.

Overview Key

Allows you to access recently-used apps. While using an app,
touch and hold to use two apps at the same time with the MultiWindow feature.

Front-Facing Camera Lens

Allows you to take pictures and videos of yourself. Also lets you
participate in video chats.

Earpiece

Lets you hear the caller and automated prompts.

Back-Facing Camera Lens

Lets you take pictures and record videos.

Stylus Pen

You can use the stylus pen to input commands. Supported apps
will allow you to write or draw with the stylus pen.

Power/Lock Button with
Fingerprint Sensor

Locks the screen. Press and hold to open the phone options
menu for the following options: Power off, Power off and restart,
and Turn on/off Airplane mode.
Turn on the fingerprint recognition feature to simplify the process
of unlocking the screen. See Fingerprint Recognition for details.
Place your finger on the button to take selfies using the front
camera. Double-tap, then hold to take a screenshot.

Speaker

Lets you hear the different ringers and sounds. The speaker also
lets you hear the caller’s voice in speakerphone mode.

Charger/Accessory Port

Allows you to connect the phone charger or an optional USB
cable.

3.5mm Headset Jack

Allows you to plug in a headset for convenient, hands-free
conversations.

Volume Buttons

Allows you to adjust the ringer and media volumes, or to adjust
the in-call volume during a call.

Flash

Helps you take pictures and video in dim lighting.

CAUTION! Inserting an accessory into the incorrect jack may damage the phone.

Battery Use
The following topics explain how to insert and remove your phone’s battery.
Battery Cautions
Getting Started

Set Up Your Phone

Storage: Avoid storing or leaving battery with no charge remaining. Saved information and
settings may become lost or changed, or battery may become unusable. Charge once every six
months before storing or leaving unused for a long period.
Bulges: Depending on use, bulges may appear near end of battery life. This does not affect
safety.
Replacing Battery: The battery is a consumable item. It needs to be replaced if operating time
shortens noticeably. Purchase a new battery.
Cleaning: Clean soiled terminals between battery and phone with a clean, dry cotton swab.
Soiled terminals can result in a poor connection and prevent charging, etc.

Insert the Battery
Follow these instructions to insert your phone’s battery safely and properly.
1. Remove the back cover.

Lift gently in the direction shown.

2. Insert the battery.

Getting Started

Set Up Your Phone

Align the contacts of the battery with the contacts in the phone.

3. Attach the battery cover.

Make sure all the tabs are secure and there are no gaps around the cover.

Remove the Battery
Follow these instructions to remove your phone’s battery. Always power the phone off before
removing the battery.
1. Remove the back cover.
Getting Started

Set Up Your Phone

Lift gently in the direction shown.

2. Remove the battery.

Lift upward gently as shown.

Charge the Battery
Your phone is equipped with a Li-Ion battery. It allows you to recharge your battery before it is fully
drained. The battery provides up to 25 hours of continuous digital talk time.

Getting Started

Set Up Your Phone

You can charge your phone’s battery using either the included AC adapter or via a USB connection
with your computer.

Charge Using the AC Adapter
1. Plug the USB cable into the charger/accessory port at the bottom of your phone.

2. Plug the other end of the USB cable into the AC adapter.
3. Plug the AC adapter into an electrical outlet.
l

The indicator light illuminates when charging starts. The light goes off when the battery is
fully charged. Fully charging a battery may take up to four hours.

4. After charging, disconnect the phone from the charger.
l

Unplug the AC adapter from the outlet, and remove the USB cable from the phone and the
AC adapter.

Note: Always unplug the charger from the wall socket after the phone is fully charged to save
unnecessary power consumption of the charger.

Charge Using a PC Connection
Before using a PC connection to charge your phone, ensure that the computer is turned on.
Depending on the type of connection, your phone’s battery may not charge.
1. Insert the small end of the USB cable into the charger/accessory port at the bottom of your
phone.

Getting Started

Set Up Your Phone

2. Insert the large end of the USB cable into an external USB port on your computer.
3. After charging, remove the USB cable from both the phone and the computer.

Nano SIM Card
The Nano SIM card is an IC (Integrated Circuit) card containing phone number and other customer
information.

Handling the Nano SIM Card
Keep the following in mind when handling a Nano SIM card.
n

Customer is responsible for any damage caused by inserting Nano SIM card in another-brand
IC card reader, etc. Sprint is not responsible in such case.

Always keep the IC chip clean.

Wipe clean with a dry, soft cloth.

Avoid applying labels. May damage the Nano SIM card.

See instructions included with the Nano SIM card for handling.

The Nano SIM card is the property of Sprint.

The Nano SIM card is replaceable (at cost) in case of loss/damage.

Return the Nano SIM card to Sprint when cancelling your subscription.

Returned Nano SIM cards are recycled for environmental purposes.

Note that Nano SIM card specifications and performance may change without notice.

It is recommended that you keep a separate copy of information that is stored on the Nano SIM
card. Sprint is not responsible for damages from stored information that is lost.

Always follow emergency procedures to suspend service if your Nano SIM card or phone (Nano
SIM card inserted) is lost/stolen. For details, contact Customer Service.

Always power off the phone before inserting/removing a Nano SIM card.

Insert Nano SIM Card
Follow these instructions to insert a Nano SIM card. Remember to power off your phone before
inserting a Nano SIM card.
1. Remove the back cover.

Getting Started

Set Up Your Phone

Lift gently in the direction shown.

2. Insert the Nano SIM card.

Insert gently with gold IC chip facing downward.

3. Insert the battery.

Getting Started

Set Up Your Phone

4. Attach the back cover.

Make sure all the tabs are secure and there are no gaps around the cover.

microSD Card
Your phone supports the use of an optional microSD card (not included) to expand its storage
capacity. Some cards may not operate properly with your phone.
microSD card Cautions

Getting Started

Set Up Your Phone

Data: Information stored on the microSD card can become lost or changed accidently or as a
result of damage. It is recommended that you keep a separate copy of important data. Sprint is
not responsible for damages from data that is lost or changed.
Reading/Writing Data: Never power off or remove the battery while reading or writing data.
Handling microSD card: Use/store microSD cards away from the reach of infants. May cause
choking if swallowed.

Insert microSD Card
Follow these steps to insert an optional microSD card (not included). Make sure to power your
phone off before inserting or removing a microSD card.
1. Remove the back cover.

Lift gently in the direction shown.

2. Insert the microSD card.

Getting Started

Set Up Your Phone

Insert the microSD card all the way gently without bending and with the terminals facing
down.
Insert only microSD cards.

3. Insert the battery.

Getting Started

Set Up Your Phone

4. Attach the back cover.

Make sure all the tabs are secure and there are no gaps around the cover.

Unmount and Remove the microSD Card
Follow these instructions to unmount and remove a microSD card. Always unmount the microSD
card before removing it from your phone, and always power the phone off before inserting or
removing a microSD card.
1. Tap

> Tools

> Settings

> General tab.

2. Tap Storage.
3. Tap

The status of the SD card changes from Ejecting to Ejected. The card is now unmounted.
4. Press and hold the Power/Lock Button button and then tap Power Off > POWER OFF to
turn off your phone.
5. Remove the back cover.

Getting Started

Set Up Your Phone

Lift gently in the direction shown.
6. Remove the battery.
7. Slide the microSD card out of the slot to remove it.

8. Insert the battery and replace the back cover. (See Insert the Battery.)

Format microSD Card
When you insert an optional microSD card for the first time, it is recommended that you format it on
your phone.
1. Tap

> Tools

> Settings

> General tab.

2. Tap Storage.
3. Tap SD card.
4. Tap

> Storage settings.

5. Tap Format > FORMAT.
All data on the microSD card is erased, and the card is formatted for use on your phone.

Turn Your Phone On and Off
The instructions below explain how to turn your phone on and off.

Getting Started

Set Up Your Phone

Turn Your Phone On
n

Press and hold the Power/Lock Button.
Your phone will power on. Depending on the settings, you may see the lock screen.
l

See Lock and Unlock Your Screen and Select Screen Lock for information about using the
screen lock.
The first time you turn the phone on, you will see the setup screens. See Complete the Setup
Screens for details.
If your phone is not yet activated, see Activate Your Phone for more information.

Turn Your Phone Off
1. Press and hold the Power/Lock Button to open the phone options menu.
2. Tap Power off to turn the phone off.
3. Tap POWER OFF to confirm.
Your phone will power off.
Your screen remains blank while your phone is off (unless the battery is charging).
Tip: The KnockON feature allows you to double-tap the screen to easily turn it on or off.

Getting Started

Set Up Your Phone

Use the Touchscreen
Your phone’s touchscreen lets you control actions through a variety of touch gestures.

Tap
When you want to type using the onscreen keyboard, select items onscreen such as application and
settings icons, or press onscreen buttons by simply tapping or touching them with your finger.

Touch and Hold
To open the available options for an item (for example, a contact or link in a Web page), touch and
hold the item.

Getting Started

Set Up Your Phone

Swipe or Slide
To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.

Drag
To drag, touch and hold your finger with some pressure before you start to move your finger. While
dragging, do not release your finger until you have reached the target position.

Getting Started

Set Up Your Phone

Flick
Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick
strokes. This finger gesture is always in a vertical direction, such as when flicking the contacts or
message list.

Rotate
For most screens, you can automatically change the screen orientation from portrait to landscape by
turning the phone sideways. When entering text, you can turn the phone sideways to bring up a
bigger keyboard.

Note: The Auto-rotate switch needs to be selected for the screen orientation to automatically
change. Tap

> Tools

> Settings

> Display tab > Auto-rotate screen.

Tip: You can also access the screen rotation setting from the Notifications Window. Drag the status
bar down and tap Rotation to select or deselect the option.

Getting Started

Set Up Your Phone

Pinch and Spread
“Pinch” the screen using your thumb and forefinger to zoom out or “spread” the screen to zoom in
when viewing a picture or a Web page. (Move fingers inward to zoom out and outward to zoom in.)

Activate Your Phone
Follow the instructions below to activate your phone if it has not already been activated. Depending
on your account or how and where you purchased your phone, it may be ready to use or you may
need to activate it on your Sprint account.
n

If you purchased your phone at a Sprint Store, it is probably activated and ready to use.

If you received your phone in the mail, and it is for a new Sprint account or a new line of service, it
will activate automatically when you first turn it on.

If you’re swapping phones for a number already on your Sprint account, go to
sprint.com/activate and follow the instructions.

To confirm activation, make a phone call. If your phone is still not activated, visit sprint.com/support
for assistance. If you do not have access to the Internet, call Sprint Customer Service at 1-888-2114727 from another phone.

Getting Started

Set Up Your Phone

Tip: Do not press the Power/Lock Button while the phone is being activated. Pressing the
Power/Lock Button cancels the activation process.
Note: If you are having any difficulty with activation, visit sprint.com/support.

Complete the Setup Screens
The setup screens help you set up certain features and preferences on your phone. Once your
phone has been turned on, you will see an Accessibility message. You can then complete the setup
process.
Note: You may be able to complete the setup screens before your phone has been activated on your
account.
1. On the configuration screen, touch NEXT to get started.
2. Follow the onscreen instructions to complete each section. For each topic, you will have the
option to skip it and continue to the next screen.
l

Language Selection - Select a desired language.
Set internet connection - If prompted, follow the prompts to sign in to an available Wi-Fi®
network. For secured Wi-Fi networks, you will need to enter a password. See Wi-Fi for more
details.

Google Account - Sign in or set up a Google Account.

Name - Add your name to personalize some apps.

Add your fingerprint - Prevent others from using this phone without your permission by
activating device protection features.
Google services - Read all of the information for the available Google Services and, if you
agree, tap NEXT. Otherwise, uncheck the options and tap NEXT.
o

Help apps find your location - Helps apps determine location. This means sending
anonymous location to Google, even when no apps are running. Tap Learn more for
additional information.

Improve location accuracy - Allows apps and services to scan for Wi-Fi networks
even when Wi-Fi is off.

Help improve your Android experience - Allows your device to send diagnostic and
usage data to Google automatically. Tap Learn more for additional information.

Legal documents - Read all of the information about legal documents.
o

EULA (End-User License Agreement) - Read the End-User License Agreement and
tap the I agree check box if you agree to the terms.

Getting Started

Set Up Your Phone

Low power location estimation - Read the Low power location estimation information
and tap the I agree check box if you agree to the terms.

3. Tap Done. Your setup is now complete. Follow the onscreen instructions to learn about basic
touch menu navigation, view tutorials, or just get started.

Getting Started

Set Up Your Phone

Basic Operations
The following topics outline basic features and operations of your phone.

Basics
The following topics offer an overview of your phone’s basic operations.

Home Screen
Most of your phone’s operations originate from the home screen.
n

From any screen, tap the Home key

to display the home screen.

For information about using the home screen, see Home Screen Basics.

Select Options and Navigate Screens
Tap icons, onscreen keys, and other items to open or activate the assigned function.
n

Tap Back

to return to the previous screen.

Menu Operations
You can display options menus using the menu key, any app-specific menu icon, or by tapping and
holding a screen area, depending on your current app.
n

Tap

to view available settings and options.

Getting Started

Basic Operations

Recent Applications
You can display a list of recently used applications using the Overview key.
n

Tap Overview

to view a list of recently used applications.

Phone Settings Menu
You can customize your phone’s settings and options through the Settings menu.
n

Tap

> Tools

> Settings

– or –
Drag the status bar down and tap

> Settings

For more information, see Settings.

Portrait and Landscape Screen Orientation
The default orientation for your phone’s screen is portrait (vertical), but many apps will change to
landscape orientation (widescreen) when you rotate the phone sideways.

Note: Not all screens will adjust for landscape orientation.

Turn Screen Rotation On or Off
1. Pull down the status bar to display the quick settings menu.
2. Tap Rotation
l

to turn the option on or off.

You may need to scroll left or right to see the Screen rotation option.

Getting Started

Basic Operations

Note: You can also set the rotation option from the main settings menu. Tap
Settings

> Tools

> Display tab > Auto-rotate screen.

Capture Screenshots
You can use your phone’s power and volume buttons to capture screenshots.
n

Press and hold the Power/Lock Button and Volume Down Button at the same time to
capture a screenshot of the current screen.
– or –
Tap the Power/Lock Button once, then immediately press and hold it after.
The current screenshot will be captured and stored in the Screenshots album in the phone’s
Gallery. Tap

> Gallery

Applications
All installed apps can be accessed and launched from the home screen.
1. Tap

Getting Started

Basic Operations

2. Tap an app icon to launch the corresponding application.

The application opens.

Preinstalled Apps
The following table outlines the primary apps that have been preinstalled on your phone.
App

Function/Service
Access the Google applications.

Google

Take pictures and record videos using the front and rear cameras.

Camera

Browse the Internet.

Chrome

Displays the Contacts that can be synchronized with your phone from
either your Google or Outlook account. Contacts can only be synched
to a managed account.

Contacts

Emergency Alert

Displays a Gallery of camera images and video saved on your phone.

Gallery
Management
Messenger

Access power and storage space management apps.
Provides access to your text and multimedia messages.
Access the dial pad to make calls.

Phone
Play Store

Getting Started

Provides access to your emergency messages and its settings.

Browse, search for, and download applications from the Google Play
Store app.

Basic Operations

App

Function/Service

QuickMemo+
LG SmartWorld
Sprint Fun &
Games

Allows you to take screen shots and write a memo using the images.
Launches the LG SmartWorld app.
Allows you to access the newest apps and games.

Sprint Zone

Access your Sprint account, get device information and help, find
recommended apps, and more.

Tools

Access the File Manager, Calculator, Voice Recorder, Downloads
applications, and more.
Use Visual Voicemail for a quick and easy way to access your
voicemail. Now you can find exactly the message you are looking for
without having to listen to every voicemail message first.

Voicemail

Fingerprint Recognition
You must register your fingerprint on your device first before using the fingerprint recognition
function.
You can use the fingerprint recognition function in the following cases:
n

To unlock the screen

To view the locked content in the Gallery or QuickMemo+.

To confirm a purchase by signing in to an app or identifying yourself with your fingerprint.

Note: Your fingerprint can be used by the device for user identification. Very similar fingerprints from
different users may be recognized by the fingerprint sensor as the same fingerprint. To enhance the
device security, set the screen lock to a pattern, PIN or password.

Precautions for Fingerprint Recognition
Fingerprint recognition accuracy may decrease due to a number of reasons. To maximize the
recognition accuracy, check the following before using the device.
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The device’s Power/Lock Button has a fingerprint sensor. Ensure that the Power/Lock Button is
not damaged by a metallic object, such as coin or key.

When water, dust or other foreign substance is on the Power/Lock Button or your finger, the
fingerprint registration or recognition may not work. Clean and dry your finger before having the
fingerprint recognized.

A fingerprint may not be recognized properly if the surface of your finger has a scar or is not
smooth due to being soaked in water.

Getting Started

Basic Operations

If you bend your finger or use the fingertip only, your fingerprint may not be recognized. Make
sure that your finger covers the entire surface of the Power/Lock Button.

Scan only one finger for each registration. Scanning more than one finger may affect fingerprint
registration and recognition.

The device may generate static electricity if the surrounding air is dry. If the surrounding air is dry,
avoid scanning fingerprints, or touch a metallic object such as coin or key before scanning
fingerprints to remove static electricity.

Registering Fingerprints
You can register and save your fingerprint on the device to use fingerprint identification.
1. Tap

> Tools

> Settings

> General tab > Fingerprints & security > Fingerprints.

Note: This feature is available when the secured lock is activated. Lock the device with Knock Code,
Pattern, PIN Password and more. If the screen lock is not active, configure the lock screen by
following the on-screen instructions. See Select Screen Lock for details.
2. Locate the Power/Lock Button on the back of the device and gently put your finger on it to
register the fingerprint.
Note: Gently press the Power/Lock Button so that the sensor can recognize your fingerprint. If you
press the Power/Lock Button with an excessive force, the screen lock function may start or the
screen may be turned off. Ensure that your fingertip covers the entire surface of the sensor of the
Power/Lock Button.

3. Follow the on-screen instructions.
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Repeat scanning the fingerprint by moving your finger little by little until the fingerprint
registers.

4. When the fingerprint registration is done, tap OK.
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Tap ADD MORE to register another fingerprint. If you register only one fingerprint and the
corresponding finger is not in a good condition, the fingerprint recognition may not work well.

Getting Started

Basic Operations

As the preventive measure against this kind of situation, register multiple fingerprints.

Managing Fingerprints
You can edit or delete registered fingerprints.
1. Tap

> Tools

> Settings

> General tab > Fingerprints & security > Fingerprints.

2. Unlock according to the specified lock method.
3. From the fingerprint list, tap a fingerprint to rename it.
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To delete it, tap

Unlocking the Screen with a Fingerprint
You can unlock the screen or view the locked content by using your fingerprint.
Activate the desired function:
1. Tap

> Tools

> Settings

> General tab > Fingerprints & security > Fingerprints.

2. Unlock according to the specified lock method.
3. On the fingerprint settings screen, activate the desired function:
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Screen lock: Unlock the screen with a fingerprint.
Content lock: Unlock content with a fingerprint. To do this, make sure that the content lock
is set.

Multi-tasking Feature
You can use two apps at the same time by separating the screen into multiple windows.

Multi-Window
While using an app, touch and hold
recently-used apps list.
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from the Home touch buttons, then select an app from the

You can use two apps at the same time.

Getting Started

Basic Operations

To stop the Multi-Window feature, touch and hold

Note: The Multi-Window feature is not supported by some apps, including downloaded apps.

Overview screen
The Overview screen provides a preview of your recently-used apps.
To view the list of recently-used apps, tap
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on the Home touch buttons.

Touch and hold an app and drag it to the top of the screen to start the app with the Multi-Window
feature. You can also tap

at the top of each app preview.

Phone Number
Follow the instructions below to display your phone’s wireless phone number.
1. Tap

> Tools

> Settings

> General tab.

2. Tap About phone.
3. Tap Status.
You will see the number listed under My phone number.

Airplane Mode
Airplane mode turns off all functions that emit or receive signals, while leaving your phone on so you
can use apps that don’t require a signal or data.

Getting Started

Basic Operations

To turn on airplane mode:
1. Press and hold the Power/Lock Button to display the phone options menu.
2. Tap Turn on Airplane mode > TURN ON.
Your phone is now in airplane mode. You will see the airplane mode icon

in the status bar.

Tip: You can also access airplane mode through the status bar menu. Drag the status bar down and
tap Airplane mode

> TURN ON.

To turn off airplane mode:
1. Press and hold the Power/Lock Button to display the phone options menu.
2. Tap Turn off Airplane mode.
Your phone’s wireless connection features are now restored.
Tip: You can also turn off airplane mode through the status bar menu. Drag the status bar down and
tap Airplane mode

Enter Text
You can type on your phone using one of the available touchscreen keyboards or Google voice
typing.

Touchscreen Keyboards
Your phone offers you a choice of touchscreen keyboards for entering text. The keyboard appears
automatically onscreen when you tap a text entry field, and they can be used in either portrait or
landscape mode.
The methods available include:
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Google voice typing allows to use Google voice recognition to convert speech to text.

LG Keyboard allows you to use a LG keyboard to enter text.

Note: Keyboard layouts and options may change depending on where you’re using them. For
example, if you’re entering text to do a Web search, a search icon may be available instead of an
enter key.
To change the keyboard:
1. From any screen where you can enter text, tap the input field to reveal the keyboard.
2. Drag the status bar down and tap Change keyboard.

Getting Started

Basic Operations

QWERTY Keyboard
You can enter text using the on-screen keyboard. The on-screen keyboard appears on the screen
when you tap an available text entry field.

Getting Started

Basic Operations

Phone Keyboard
When T9 is off, to enter text, tap the key labeled with the desired letter until it appears on the screen.
For example, tap
once for “a”, twice for “b”, or three times for “c."

Tips for Editing Text
Your phone gives you many options to make entering text easier, including copying, cutting, and
pasting text, using voice-to-text input, customizing the user dictionary, using predictive text, and

Getting Started

Basic Operations

more.
To cut/copy and paste:
1. Touch and hold a word to highlight it.
2. Drag the blue highlight markers to highlight the text you want.
– or –
To select all the text, tap
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> SELECT ALL in the context menu.

To cancel the selection, simply tap unselected text or empty area.

3. Tap CUT or COPY in the context menu.
4. Place the cursor on the location where you want to paste the text.
5. Touch and hold the text field and tap PASTE. The text that you pasted also remains in the
phone's memory (temporarily), so you can paste that same text in another location.

Move Cursor Using the Space Bar
Touch and hold the space bar and slide your finger to the left or right to move the cursor.

Split Keyboard Using Gesture
The split keyboard feature allows you to use both hands to type while in landscape view. Each half of
the keyboard withdraws to the left and right of the screen. Place both thumbs on the keyboard and
slide them outwards in opposite directions.

Getting Started

Basic Operations

To change the keyboard height:
1. Tap

> Keyboard height and layout > Keyboard height.

2. Drag the blue bar to adjust the keyboard height.

To change the bottom row keys:
1. Tap
> Tools
> Settings
> General tab > Language & keyboard > LG Keyboard >
Keyboard height and layout > QWERTY keyboard layout.

Getting Started

Basic Operations

2. Drag to add or delete keys or change the order. To change to another character on the visible
key, tap the key and choose the desired character that you want displayed.

Note: This function does not support some languages.

Google Account
You will need a Google Account to access several phone features such as Gmail, Google Maps,
Duo, and the Google Play applications. Before you are able to access Google applications, you must
enter your account information. These applications sync between your phone and your online
Google Account.
Google Account Cautions
Be sure not to forget your Google Account ID or password.

Create a Google Account
You must create and/or sign into a Google Account to use Gmail, Duo™, Google Calendar™, and
other Google Apps. Signing into a Google Account is also necessary to download applications from
the Google Play Store app to sync your data (if applicable) with the Google servers, and to take
advantage of any other available Google services on your phone.
If you don’t have a Google Account, you will be prompted to create one. If you have an enterprise
account through your company or other organization, your IT department may have special
instructions on how to sign into that account.

Create a Google Account Online
1. From a computer, or from your phone's Browser, navigate to www.google.com.
2. On the main page, tap or click Sign in > Create an account.
3. Follow the on-screen prompts to create your free account.
4. Log into your provided email address, locate the email from Google, and respond to the new
email to both confirm and activate your new account.

Getting Started

Basic Operations

Create a Google Account Using Your Phone
1. Tap
> Tools
Google.

> Settings

> General tab > Accounts & sync > ADD ACCOUNT >

2. Tap Google and then tap Or create a new account.
3. Follow the prompts to set up your account. Tap NEXT to proceed between steps, which may
include:
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Enter your First name and Last name.

Enter a desired Username.

Enter and reenter a password.

Create a security question and answer, enter a secondary email address to help you recover
your password if you ever lose it.

On the Finish account screen, select your Web history and additional Google Play options.

Enter the letters from the Authenticating screen.

After your phone connects with the Google servers, select the items you would like to sync
with your phone and then tap Sync now.

4. Tap Finish setup.
You are signed in to your Google Account, and your phone will synchronize the selected items.
Note: When setting up a new Google Account, either on your phone or online, you will be prompted
to add a secondary email address. Enter a second Gmail address or any other email address from
which you currently send and receive email. This address is used to authenticate your account
should you ever encounter problems or forget your password. It is strongly encouraged for Android
users so you can regain access to Google services and purchases on your phone.

Create an Exchange Account
If you synchronize your phone with your Exchange account, you can read, manage, and send email
in the same easy way as with a Gmail Account.
1. Tap
> Tools
Exchange.

> Settings

> General tab > Accounts & sync > ADD ACCOUNT >

2. Enter the EMAIL ADDRESS and tap NEXT.
3. Enter the PASSWORD and then tap NEXT.

Getting Started

Basic Operations

4. Follow the onscreen prompts to configure options for the account.
5. Enter an account name and a display name and tap NEXT to complete setup.
Your corporate email account is set up and you will begin receiving email for the account.

Sign into Your Google Account
If you have a Google Account but have not yet signed in with your phone, follow these instructions to
sign in to your Google Account.
1. Tap
> Tools
Google.

> Settings

> General tab > Accounts & sync > ADD ACCOUNT >

2. Enter a Google Account and tap NEXT.
Note: If you do not already have a Google Account, tap Or create a new account and follow the
on-screen prompts to create your new account.
3. Enter your Password and tap NEXT.
4. Select if you want to back up your phone's apps, app data, settings, and Wi-Fi passwords and
tap NEXT.
5. Checkmark the entries you want to set up payment info (if necessary) and tap NEXT.
Your phone then communicates with the Google servers to confirm your information.

Factory Reset Protection
When you sign in to a Google Account on your device, Factory Reset Protection is turned on.
Factory Reset Protection (FRP) prevents other people from using your device if it is reset to factory
settings without your permission. For example, if your device is lost or stolen and a factory data reset
is performed, only someone with your Google Account username and password can use the device.
You will not be able to access the device after a factory data reset if you do not have your Google
Account username and password. For more information, see Factory Data Reset.
Caution: You should remove your Google Account before shipping your device to LG or any other
service provider for service and before resetting the device to factory settings.

Enable Factory Reset Protection
Adding a Google Account to your device automatically turns on the Factory Reset Protection (FRP)
security feature. No further action is necessary to turn on FRP.

Disable Factory Reset Protection
To disable FRP, remove all Google Accounts from the device.

Getting Started

Basic Operations

1. Tap

> Tools

> Settings

> General tab > Accounts & sync > Google.

2. Tap a Google account.
3. Tap

> Remove account > REMOVE.

Google Play Store
Google Play™ is the place to go to find new Android apps, books, movies, and music for your phone.
Choose from a wide variety of free and paid content ranging from productivity apps and games to
bestselling books and blockbuster movies and music. When you find what you want, you can easily
download and install it on your phone.
To access the Google Play store app, you must first connect to the Internet using your phone’s Wi-Fi
or mobile data connection and sign in to your Google Account. See Chrome Browser and Sign into
Your Google Account for details.
Installing Applications
Many different kinds of applications can be installed on your phone from Google Play (provided
by Google Inc.). Sprint is not responsible in any way for user-installed applications (quality,
reliability, legality, fitness for a purpose, credibility, accuracy, etc.) or resulting malfunctions
(viruses, etc.).
Important: Our policies often do not apply to third-party applications. Third-party applications may
access your personal information or require us to disclose your customer information to the thirdparty application provider. To find out how a third-party application will collect, access, use, or
disclose your personal information, check the application provider’s policies, which can usually be
found on their website. If you aren’t comfortable with the third-party application’s policies, don’t use
the application.

Find and Install an App
When you install apps from Google Play app and use them on your phone, they may require access
to your personal information (such as your location, contact data, and more) or access to certain
functions or settings of your phone. Download and install only apps that you trust.
1. Tap

> Play Store

2. Browse for an application. Once you have decided on one, tap it to view its details.
3. Read the application descriptions and comments.
4. Tap INSTALL (for free applications) or the price button (for paid applications).
Warning: Use caution with applications which request access to any personal data, functions, or
significant amounts of data usage times.

Getting Started

Basic Operations

5. Check the progress of the current download by opening the Notifications Panel.
6. You will be notified when the item is downloaded and installed on your phone.
7. On the Play Store screen, tap
and then tap OPEN.

> My apps & games, tap the installed application in the list,

Purchasing Applications
Purchase apps at your own risk. Sprint is not responsible for any harm to you or third parties
resulting from the use of purchased applications.

Request a Refund for a Paid App
If you are not satisfied with an app, you can ask for a refund within 15 minutes of the purchase. Your
credit card is not charged and the app is uninstalled from your phone.
If you change your mind, you can install the app again, but you can’t request a refund a second time.
1. Tap

> Play Store

2. Tap

> My apps & games.

3. Tap the app to uninstall for a refund.
The details screen for the app opens.
4. Tap Refund, and then tap Yes to confirm.
Your app is uninstalled and the charge is canceled.

Update an App
Depending on your settings, many apps will update automatically, or you can update apps directly
from the Play Store app.

Update an App Directly
1. Tap

> Play Store

2. Tap

> My apps & games.

3. Tap the app you want to update, and then tap UPDATE > CONTINUE.
The app update is downloaded and installed.

Getting Started

Basic Operations

Set Automatic App Updates
1. Tap

> Play Store

2. Tap

> Settings.

3. Tap Auto-update apps and select an option.
The app is set to update automatically whenever an update becomes available (depending on
your settings).
Note: Automatic updates are unavailable for some apps.

Uninstall an App
You can uninstall any app that you have downloaded and installed from Google Play.
1. Tap

> Play Store

2. Tap

> My apps & games.

3. On the Installed screen, tap the app you want to uninstall, and then tap UNINSTALL > OK.
The app is uninstalled and removed from your phone.

Get Help with Google Play
The Google Play store app offers an online help option if you have questions or want to know more
about the app.
1. Tap

> Play Store

2. Tap

> Help & feedback.

The Web browser will take you to the Google Play Help Web page, where you will find
comprehensive, categorized information about Google Play.

Lock and Unlock Your Screen
Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock
it when you need it.

Turn the Screen Off When Not in Use
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To quickly turn the screen off, press the Power/Lock Button. Pressing the Power/Lock
Button again or receiving an incoming call will turn on your phone screen and show the lock
screen.

Getting Started

Basic Operations

To save battery power, the phone automatically turns off the screen after a certain period of time
when you leave it idle. You will still be able to receive messages and calls while the phone’s screen is
off.
Note: For information on how to adjust the time before the screen turns off, see Display Settings.

Turn the Screen On and Unlock It
1. To turn the screen on, press the Power/Lock Button.
The lock screen appears.
2. Swipe your finger across the screen to unlock it.

The screen is unlocked.
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If you have set up a screen lock, you will be prompted to draw the pattern or enter the
password or PIN. See Select Screen Lock.

Unlock Your Screen Using the Knock Code
Feature
The Knock Code feature allows you to create your own unlock code using a combination of knocks
(or taps) on the screen.
To activate the Knock Code feature:
1. Tap

> Tools

> Settings

> Display tab.

2. Tap Lock screen.
3. Tap Select screen lock > Knock Code.

Getting Started

Basic Operations

4. Use the 2x2 grid to create a sequence of knocks (or taps) to set your knock code.

To unlock the phone using Knock Code:
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While the screen is off, tap the same sequence you established anywhere on the screen. The
home screen will be accessed directly.

Update Your Phone
From time to time, updates may become available for your phone. You can download and apply
updates through the Settings > General tab > System updates menu.
Software Update Cautions
During update: The phone cannot be used until the software update is complete. It may take
time to update your phone’s software.
Signal during update: Update your phone where signal reception is good, and do not change
location during the update process. Make sure the battery is adequately charged before
beginning an update. A weak signal or low battery during an update may cause the update to fail.
An update failure may disable the phone.
Other functions during update: Other phone functions cannot be used during a software
update.

Update Your Phone Software
You can update your phone's software using the System Update option.

Getting Started

Basic Operations

Before Updating Your Phone
Updating your phone may result in a loss of saved data depending on the condition of your phone
(malfunctioning, damaged, water seepage, etc.). You must back up all critical information before
updating your phone firmware.
Back Up All Data Prior to Update
To back up your Gmail information:
1. Tap

> Tools

> Settings

> General tab > Accounts & sync.

2. Tap the Auto-sync data option to enable the feature.
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If the Auto-sync option is on, email, Calendar and Contacts automatically synchronize
whenever a change is made.
If the Auto-sync option is off, tap the sync icon within the account field to reveal the account’s
synchronization settings screen.

3. Select an account and then tap

> Sync now to sync your Google Account information.

To back up your Exchange Mail information:
1. Tap
> Tools
Exchange.

> Settings

2. Select an account and then tap
information.
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> General tab > Accounts & sync > Microsoft

> Sync now to sync your Microsoft Exchange account

Toggle the onscreen buttons to manually synchronize the desired parameters (Contacts or
Calendar).

To restore your Google apps following the update:
1. Tap

> Play Store

2. Tap

> My apps & games > ALL tab.

Scroll through the list of previously downloaded Google apps and choose those you wish to
reinstall. Follow the onscreen instructions.

Note: Your Google app purchases are reloaded remotely and can be re-installed after the update is
applied.
As an added precaution, to preserve any data on your microSD card, please unmount it from your
phone prior to starting the update process. Tap
Storage >

Getting Started

> Tools

> Settings

> General tab >

Basic Operations

Update Your Phone’s Software
Once you have backed up all your data, use the Update now option to update your phone’s software.

1. Tap

> Tools

> Settings

> General tab > System updates.

2. Tap Update LG software > CHECK FOR UPDATE.
Your phone automatically downloads and installs any available updates. You may be required
to power your phone off and back on to complete the software upgrade.
Alternatively, you can access system updates through the notification panel.
1. Locate the System Update Available icon

in notifications.

2. Pull down the status bar.
3. Tap

to open the System Updates screen.

4. Tap Download and follow the onscreen instructions.
The downloading icon
the necessary files.

appears within the status bar to indicate the phone is downloading

5. Tap Restart and install to complete the process.

Confirm Your Current Phone Software
1. Tap

> Tools

> Settings

> General tab > About phone.

2. Tap Software info.

Update Your Profile
This option allows you to automatically update your online user profile information. If you choose to
change your user name and select a new one online, you must then update the user name on your
phone.
1. Tap

> Tools

> Settings

> General tab > System updates > Update profile.

2. Follow the onscreen instructions.
The phone will download and install the profile update and you will see a confirmation when
complete.
Note: If your data services or account syncing ever seems to go out unexpectedly, use this feature to
reconnect with the network.

Getting Started

Basic Operations

Update Your PRL
This option allows you to download and update the PRL (preferred roaming list) automatically.
1. Tap

> Tools

> Settings

> General tab > System updates > Update PRL.

2. Follow the onscreen instructions.
The phone will download and install the PRL update and you will see a confirmation when
complete.

Getting Started

Basic Operations

Your Phone's Home Screen
The following topics describe how to use and customize your phone’s home screen, understand the
status bar, and use the notifications window.

Home Screen Basics
The home screen is the starting point for your phone’s applications, functions, and menus. You can
customize your home screen by adding application icons, shortcuts, folders, widgets, and more.

Home Screen Layout
Your home screen extends beyond the initial screen. Swipe the screen left or right to display
additional screens.

Item

Description

Notifications

Displays your current notifications.

Phone App

Tap to open the dial pad. Also provides additional tabs to access
Call logs, Contacts, and Groups.

Back Key

Tap to return to the previous screen.

Home Key

Tap to display the main home screen.

Overview Key

Tap to access a list of your most recently-used apps. Touch and
hold while using an app to use the Multi-window feature.

Application Icons

Tap an icon (application, folder, etc.) to open and use it.

Getting Started

Your Phone's Home Screen

Item

Description

Status Bar

Shows device status information including the time, signal
strength, battery status, and notification icons.

Extended Home Screens
In addition to the main home screen, your phone features extended home screens provide more
space for adding icons, widgets, and more. Swipe across the screen to move from the main screen
to an extended screen. The small circles above the primary shortcuts let you know your current
screen position.
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Tap the Home Key

to display the main home screen.

To go directly to a particular screen:
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Swipe left and right to access additional home screen panels.

Tap the location dots near the bottom of the home screen to move to the selected panel.

Status Bar and Notification Panel
Your phone’s status and notifications are available at a glance at the top of the screen.

Status Bar
The status bar at the top of the home screen provides phone and service status information on the
right side and notification alerts on the left. To view the notification panel or access the quick settings
menu, pull down the status bar from the top of the screen.

Status Bar Layout

Main Status Icons
Icon

Status
Bluetooth® active
GPS active
Wi-Fi active
Downloading

Getting Started

Your Phone's Home Screen

Icon

Status
Vibrate
Network (full signal)
Network (roaming)
4G LTE data service
3G (data service)
Airplane mode
Sync active
Alarm set
Battery (charging)
Battery (full charge)

Main Notification Icons
Icon

Notification
Missed call
New voicemail
New email
New Gmail
New text or MMS message
New Sprint Zone message
Event
USB connection
Warning
Update available
Update downloading

Getting Started

Your Phone's Home Screen

Icon

Notification
Update successful
Keyboard active
More notifications available (pull down to view)

Note: Additional notification icons may appear. All notifications may be accessed through the
notification panel.

Notification Panel
Your phone’s notifications appear at the left side of the status bar, and you can access the full
notification panel by pulling down the status bar. From there, you can check notifications, download
updates, open messaging apps, use the quick settings menu, and more.

Open the Notification Panel
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Pull down the status bar. (Slide your finger down from the top of the screen.)
The notification panel opens. To check notifications, tap an item in the list.

Close the Notification Panel
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Slide the notification panel up. (Slide your finger up from the bottom of the screen.)
– or –
Tap Back

to close the notification panel.

Notification Panel Layout
The notification panel gives you access both to notifications and the quick settings menu.

Getting Started

Your Phone's Home Screen

Customize the Home Screen
Learn how to set the wallpaper and add, move, or remove shortcuts, widgets, and folders from the
home screen.

Operations for Rearranging the Home Screen
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Moving Widgets and Icons: From home, touch and hold an item and then drag it to the desired
location.

Deleting Widgets: From home, touch and hold an item and then drag it to Remove

Displaying the Home Screen Menu: From home, touch and hold an empty space to display
the home screen menu. Menu options include Wallpapers, Widgets, and home screen settings.

Change the Wallpaper
Select and assign your phone’s background wallpaper.
1. Tap

> Tools

> Settings

> Display tab > Home screen/Lock screen > Wallpaper.

2. Tap an option to select the wallpaper.
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Home screen to set the background wallpaper for your home screen. Select from Gallery,
Wallpaper gallery, Sprint ID, Live wallpapers, and Photos.
Lock screen to set the wallpaper for your phone’s lock screen. Select from Wallpaper
gallery or Gallery.

3. Select a wallpaper and tap OK or SET WALLPAPER.
The wallpaper is set.

Getting Started

Your Phone's Home Screen

Note: If you select Gallery, you will need to select an album and a picture. Once selected, use the
crop tool to resize and position the image and then tap OK.
Note: If you select Live Wallpapers, before you tap Set wallpaper, you can tap Settings to select
custom animation settings, etc., for the live wallpaper.

Add Widgets to the Home Screen
You can add widgets to your phone’s home screen. Widgets are self-contained apps that display on
a home screen. Unlike a shortcut, the Widget works like an onscreen application. There are all kinds
of widgets, including links to a specific contact, Internet bookmarks, Facebook® status windows,
Gmail and email accounts, and many others.
1. Tap

, touch and hold an empty space, and then tap Widgets.

The widget list opens.
2. Touch and hold a widget icon.
The icon will disengage and you will see thumbnails of your home screens.
3. Drag the icon to an empty location on one of the home screens.
The widget is added to the home screen.

Add Folders to the Home Screen
You can group home screen shortcuts into folders for convenient access.
1. Tap , touch and hold a shortcut you want to place in a folder and drag it over another icon you
want to place in the folder. Then release it.
A new folder is created.
2. To add more app shortcuts to the folder, touch and hold a shortcut and drag it on top of the new
folder.
The new shortcut is added to the folder.

Change Folder Names
Once you have added folders, you can change the name easily from the folder display.
1. Tap

, tap the folder to open it, and then tap the folder name.

2. Type a new name and then tap OK.

Getting Started

Your Phone's Home Screen

Making Connections
The topics in this section will cover your phone’s ability to help you make connections, from phone
calls and maintaining contacts, to text messages, email, Internet, and international services.

Making Connections

Phone Calls and Voicemail
The following topics outline the use of your device’s phone app to place and receive calls, use
voicemail, set up and manage contacts, and more.

Place and Answer Calls
The following topics describe how to directly dial calls, how to answer incoming calls, and how to use
the in-call screen options.

Adjust In-Call Volume
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Adjusting Call Volume: Press the Volume Buttons during the call.

Troubleshooting
Issue: Difficulty during call.
Solution 1: It may not be possible to make a call properly in a noisy location.
Solution 2: When calling using Speaker, check the call volume. Raising the call volume may
make calling difficult.
Issue: Sound pops momentarily during a call.
Solution: Are you changing location while calling? Sound pops when signal is weak and the
phone switches to a different area.
Emergency Call Cautions
Emergency calls are restricted in Airplane mode.

Call Using the Phone Dialer
The most "traditional" way to place a call is by using the phone's dialer screen.
1. Tap

> Phone

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> Dial tab.

Phone Calls and Voicemail

2. Enter a phone number using the on-screen dialpad and tap
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If you enter a wrong number, tap

To erase the entire number, touch and hold

to erase digits one by one.
.

You can open other applications during a call. The
call is underway.

will appear in the status bar while the

Press the Volume Up/Down Buttons to adjust the call volume.
Use the on-screen buttons to add another call, put a call on hold, to use the speakerphone,
and for other options, as described in In-Call Screen Layout and Operations.

3. Tap

to end the call.

Tip: To redial your last outgoing call, follow step 1 to access the Dialer, tap the Call logs tab, locate
the call entry and tap

You can also make calls from your Contacts list and from the Call logs.

Call Emergency Numbers
You can place calls to 9-1-1 even if the phone’s screen is locked or your account is restricted.
To call the 9-1-1 emergency number when the phone’s screen is locked with a screen lock:
1. From the lock screen, tap Emergency call.
2. Tap

As long as you are in an area covered by wireless service, the emergency call is placed.

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To call the 9-1-1 emergency number normally or when your account is restricted:
1. Unlock the screen. For more information, see Lock and Unlock Your Screen.
2. Tap

> Phone

> Dial tab.

3. Tap

As long as you are in an area covered by wireless service, the emergency call is placed.

Enhanced 9-1-1 (E 9-1-1) Information
This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E 91-1 emergency location services where available.
When you place an emergency 9-1-1 call, the GPS feature of your phone seeks information to
calculate your approximate location. Depending on several variables, including availability and
access to satellite signals, it may take up to 30 seconds or more to determine and report your
approximate location.
Important: Always report your location to the 9-1-1 operator when placing an emergency call.
Some designated emergency call takers, known as Public Safety Answering Points (PSAPs), may
not be equipped to receive GPS location information from your phone.

Answer Phone Calls
The following information lets you know how to answer incoming calls, mute the ringer on incoming
calls, reject incoming calls, and more.
When you receive a phone call from a contact, the Incoming call screen appears and displays the
caller ID icon, name, and phone number of the calling party. When you receive a phone call from
someone who is not stored in People, only the default caller ID icon and phone number appear on
the Incoming call screen.
Note: If your phone is turned off, all calls automatically go to voicemail.

Answer an Incoming Call
1. When a call arrives, drag
2. To end the call, tap

in any direction to answer it.

Mute the Ringing Sound
To mute the ringer without rejecting the call, you can do any of the following:
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Press the Volume Down Button.

Place the phone face down on a level surface.

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Reject an Incoming Call
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When a call arrives, drag

in any direction to reject it.

The ringtone or vibration will stop and call will be sent directly to voicemail.

Reject a Call and Send a Text Message
You can reject an incoming call and automatically send a text message to the caller.
1. When a call arrives, slide Decline with message up from the bottom of the screen.
The ringtone or vibration will stop and you will see a list of preset text messages.
2. Tap one of the messages to send it to the caller.
The selected message will be delivered to the caller.
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You can edit the reject messages through the Call settings menu. From the phone app, tap
> Call settings > Call blocking & Decline with message > Decline with message
and edit or create the reject messages.

In-Call Screen Layout and Operations
While you’re on a call, you will see a number of onscreen options. Tap an option to select it.

In-Call Screen Layout
Tap options to activate them during a call.

Add call to initiate a 3-way call.

End to end the current call.

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Phone Calls and Voicemail

Dialpad to display the dialpad to enter additional numbers, for example, an extension or access
code.
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For example: When you call your bank‘s 800 number, use your dialpad to enter your account
number and PIN.

Speaker to route the phone’s audio through the speaker (On) or through the earpiece (Off).
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Activate the speaker to route the phone’s audio through the speaker. (You can adjust the
speaker volume using the volume buttons.)
Deactivate the speaker to use the phone’s earpiece.

Warning: Because of higher volume levels, do not place the phone near your ear during
speakerphone use.
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Mute to mute the microphone during an active call. Tap again to unmute the microphone.

Bluetooth (Only available when a Bluetooth headset is connected to your phone) to route the
phone’s audio through a connected Bluetooth headset (On) or through the speaker (Off).
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When the call is routed to a Bluetooth headset, the current call area shows the Bluetooth call
icon (

Note: The Headset button is activated to show the current call is routed to the connected Bluetooth
headset.
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To route the current call back to the phone, tap Bluetooth to temporarily use the phone. Tap
it again to route the call back to the connected Bluetooth headset.
When Bluetooth or the Bluetooth headset is turned off, the call is routed through either the
earpiece or speaker and shows (

Tap
l

during a call to display a list of additional in-call features:

Contacts: Display your contacts list.

Place a Call from Contacts
You can place phone calls directly from entries in your Contacts list.
1. Tap

> Phone

to display the phone app.

2. Tap the Contacts tab to display the Contacts list.
3. Tap a contact.
4. Tap Call

next to the number you want to call.

5. To end the call, tap

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Call from Call Logs
The Call logs list lets you quickly place calls to recent incoming, outgoing, or missed numbers.
1. Tap

> Phone

to display the phone app.

2. Tap the Call logs tab to display the Call logs list.
3. Tap an entry to display the call details.
4. Tap Call

to place a call.

5. To end the call, tap

Voicemail
The following topics describe how to set up and use your phone's voicemail and visual voicemail
features.

Voicemail Setup
You should set up your voicemail and personal greeting as soon as your phone is activated. Always
use a password to protect against unauthorized access. Your phone automatically transfers all
unanswered calls to your voicemail, even if your phone is in use or turned off.
1. Tap

> Phone

2. Touch and hold

> Dial tab.
to dial your voicemail number.

3. Follow the system prompts to:
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Create your password.

Record your name announcement.

Record your greeting.

Important: Voicemail passcode – It is strongly recommended that you create a password when
setting up your voicemail to protect against unauthorized access. Without a password, anyone who
has access to your phone is able to access your voicemail messages.

Visual Voicemail Setup
This topic describes the Visual Voicemail feature of your phone's service, as well as the steps
required to set up Visual Voicemail on your phone.

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About Visual Voicemail
Visual Voicemail gives you a quick and easy way to access your voicemail. Now you can find exactly
the message you are looking for without having to listen to every voicemail message first. This
feature periodically goes out to your voicemail, and gathers the caller information from all of the
current voicemails. It then populates a list with the caller name and number, along with the length of
time and priority level of the voicemail message.

Set Up Visual Voicemail
Setting up Visual Voicemail follows many of the same procedures as setting up traditional voicemail.
You should set up your voicemail and personal greeting as soon as your phone is activated. Your
phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or
turned off.
Note: To set up your traditional voicemail box, see Voicemail.
1. Tap

> Voicemail

You’ll see a Welcome to Visual Voicemail screen.
2. Scroll through the introduction screens to view a brief explanation of visual voicemail services.

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3. At the end of the welcome screens, you'll come to a Personalize your voicemail prompt.

4. Tap PERSONALIZE and follow the system prompts to:
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Create a password (part of standard voicemail).

Record your name announcement.

Record your greeting.

Review Visual Voicemail
Visual Voicemail lets you easily access and select which messages you want to review.
1. Tap

> Voicemail

You will see the voicemail inbox.
2. Tap a message to review it.

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Tip: There are several icons at the bottom of the review screen for maintenance, storage,
messaging, and other options. For an explanation of all your options, tap Menu
Voicemail Menu.

> Help > Visual

Listen to Multiple Voicemail Messages
When you are done listening to a voicemail message you can easily access other voicemail
messages without returning to the main voicemail screen.
1. Listen to the current voicemail message.
2. Swipe your finger left or right to display the next or previous message.
The next or previous message will begin playing automatically.
You can navigate through voicemail messages as frequently as you'd like. You can even move to the
next or previous message before you're finished listening to the current one.

Visual Voicemail Options
Use the following options to access and configure your Visual Voicemail options.
1. Tap

> Voicemail

2. From this initial screen, you can:
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Tap

to view the voicemail messages in other folder: Inbox, Sent, Archive, and Trash.

Tap
to access New Voice SMS, New Avatar message, Search, Upgrade to
Premium, Store, Help, and Settings.

Configure Visual Voicemail Settings
The Visual Voicemail settings menu lets you access settings for notifications, pictures, greetings,
and more.
1. Tap

> Voicemail

2. Tap

> Settings and select from the following:

Avatar
o

Disable Avatar to disable Avatar compose features and content store.

Avatar Facebook ad signature to enable avatar advertising signature when posting on
Facebook.

SMS delivery to allow sending SMS message to recipients who do not have Avatar
capability.

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Display
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Themes to choose the type of theme used for the application.

Display name to enter a name to identify yourself to people when replying or forwarding
messages.

Help/Info to see the visual voicemail help.

Preferences

Manage subscription to subscribe and unsubscribe from the visual voicemail premium
monthly subscription service. This may take a minute.

Auto forward to email to send a copy of new messages to an email address of your
choice.

Personalize voicemail to change your voicemail greeting for incoming calls and update
password.

Transcription language to choose the transcription language (if available).

Delete messages to set Visual Voicemail to permanently delete messages from the
Trash folder after a specific number of days.

Mobile advertising preferences to manage participation in the Mobile Advertising
Program, including enabling bonus app features.

Disable ads to control whether ads are displayed inside Voicemail.

Transcriptions displayed to transcribe Voicemails from voice to text.

Enable/Disable Free Trials to opt in or out of future free trials.

SMS delivery of voice message to allow voice message delivery via SMS to recipients
who do not always have VoiceSMS capability.

Sound
o

Notifications to determine how you are notified of new voicemails. Set the notification
sound and vibrate option.

Speakerphone to automatically turn the speaker on or off.

Updates to search for an upgrade to your Visual message software.

About Voicemail to view build information about the current visual voicemail application.

Change Your Main Greeting via the Voicemail Menu
Your main greeting can be changed directly via the Visual Voicemail system. This direct access
saves you from having to navigate within the voicemail menu.

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Phone Calls and Voicemail

1. Tap

> Voicemail

2. Tap

> Settings > Preferences > Personalize voicemail.

3. Tap OK to connect to the voicemail system. Follow the prompts to change your current greeting.

Edit the Display Name via the Voicemail Menu
From your Visual Voicemail menu, you can quickly change the name or number attached to your
voice messages.
1. Tap

> Voicemail

2. Tap

> Settings > Display > Display name.

3. Tap the existing identification field and enter a new identifying name or number (used to identify
you to recipients of your voice messages).
4. Tap OK to save your information.

Optional Calling Services
The following topics outline additional voice-related services available with your phone, including call
services and more.

Wi-Fi Calling
Wi-Fi Calling uses Wi-Fi networks to help improve voice and data coverage. It sends and receives
calls over a connected Wi-Fi network and may offer better coverage in buildings and areas of poor
cellular reception.

Set Up Wi-Fi Calling
1. Tap

> Tools

> Settings

> Networks tab.

2. Tap Wi-Fi Calling and follow the online prompts to set up Wi-Fi Calling.
Wi-Fi Calling is set up. You will see
in the status bar when Wi-Fi Calling is active, or
Wi-Fi Calling is set up but you are not currently connected to a Wi-Fi network.

Tip: For more information about Wi-Fi Calling, visit this FAQ link at sprint.com/support.

Enable or Disable Wi-Fi Calling
1. Tap

> Tools

> Settings

> Networks tab > Wi-Fi Calling.

2. Tap On/Off to turn Wi-Fi Calling on or off.
Wi-Fi Calling will be turned off, and the Wi-Fi Calling icon will not appear in the status bar.
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Tip: You can also turn Wi-Fi Calling on or off through the quick settings menu. Pull down the status
bar to display the quick settings menu and tap Wi-Fi Calling

to enable or disable the feature.

Caller ID Blocking
Caller ID identifies a caller before you answer the phone by displaying the number of the incoming
call. If you do not want your number displayed when you make a call, follow these steps.
1. Tap

> Phone

2. Tap

> Dial tab .
.

3. Enter a phone number.
4. Tap

Your caller information will not appear on the recipient’s phone.
To permanently block your number, call Sprint Customer Service.

Call Waiting
When you’re on a call, Call Waiting alerts you to incoming calls by sounding two beeps. Your
phone’s screen informs you that another call is coming in and displays the caller’s phone number (if it
is available).
To respond to an incoming call while you’re on a call:
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Swipe

in any direction. (This puts the first caller on hold and answers the second call.)

To switch back to the first caller:
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Tap Swap calls.

Note: For those calls where you don’t want to be interrupted, you can temporarily disable Call
Waiting by pressing
reactivated once you end the call.

before placing your call. Call Waiting is automatically

Conference Calling
With conference calling, also known as 3-way calling, you can talk to two people at the same time.
When using this feature, the normal airtime rates will be charged for each of the two calls.
1. On the dial pad screen, enter a number and tap

(or place a call from Log or Contacts).

2. Once you have established the connection, tap Add call, and dial the second number (or place
the call from Logs or Contacts).
This puts the first caller on hold and dials the second number.

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Phone Calls and Voicemail

3. When you’re connected to the second party, tap Merge calls. Your conference call is now in
session.
4. To end the three-way call, tap

Note: If one of the people you called hangs up during your call, you and the remaining caller stay
connected. If you initiated the call and are the first to hang up, all callers are disconnected.

Call Forwarding
Call Forwarding lets you forward all your incoming calls to another phone number – even when your
phone is turned off. You can continue to make calls from your phone when you have activated Call
Forwarding.
Note: You are charged a higher rate for calls you have forwarded.
To activate Call Forwarding:
1. Tap

> Phone

2. Tap

> Dial tab.
.

3. Enter the area code and phone number to which you want your calls forwarded.
4. Tap

You will hear a tone to confirm the activation of Call Forwarding. All calls to your wireless
number will be forwarded to the designated phone number.
To deactivate Call Forwarding:
1. Tap

> Phone

> Dial tab.

2. Tap
3. Tap

.
.

You will hear a tone to confirm the deactivation.

Call Settings Menu
Your phone’s Call Settings menu lets you configure your voicemail options and a number of other
settings for the phone application.

Call Settings Overview
Use the Call Settings menu to adjust the following settings:

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Setting

Description

Decline with message
You can send out a text message when you want to ignore an
under Call blocking & Decline incoming call and respond to the caller with a text instead. You can
with message
add or edit quick messages.
Blocked numbers under
Call blocking & Decline with
message

You can set call rejections and manage the reject list.

Digit filter under Call
blocking & Decline with
message

Block calls based on the starting or ending digits in their number.

Private numbers under Call You can set call rejections from a private number.
blocking & Decline with
message
End calls with the Power
key under Answer and end
calls

You can set the phone to end calls with the Power/Lock Button.

Auto answer under Answer
and end calls

Allows you to set the time before a connected hands-free device
automatically answers an incoming call.

Incoming voice call pop-up Activate to display the incoming call pop-up when using an
under More
application.
Vibrate when call ends
under More

Activate to vibrate when a call ends.

Smart dialing under More

Activate to make a call to the U.S. from abroad without entering the
national code. Touch and hold
or tap the contact.

Silence incoming calls
under More > Gestures

You can set the phone to silence incoming calls by just flipping the
phone.

Save unknown numbers
under More

You can set the phone to save the phone numbers not saved in
Contacts yet.

Proximity Sensor under
More

When receiving and making calls, this sensor automatically turns
the backlight off and locks the touch keypad by sensing when the
phone is near your ear. This extends battery life and prevents the
touch keypad from activating unintentionally during calls.

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Setting

Description

TTY mode under More

A TTY (also known as a TDD or Text Telephone) is a
telecommunications phone that allows people who are deaf, hard of
hearing, or who have speech or language disabilities, to
communicate by telephone. Your phone is compatible with select
TTY phones. Please check with the manufacturer of your TTY
phone to ensure that it is compatible with digital cell phones. Your
phone and TTY phone will connect via a special cable that plugs
into your phone's headset jack. If this cable was not provided with
your TTY phone, contact your TTY phone manufacturer to
purchase the connector cable.

Hearing aids under More

Tap to turn on hearing aid compatibility.

Use the Call Settings Menu
1. Tap

> Phone

The phone app opens.
2. Tap

> Call settings.

The call settings menu appears.
3. Configure your options.
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Tap a menu item to display its options.

Select your options and follow the prompts to set them.

Your call settings options are set.

TTY Mode
A TTY (teletypewriter, also known as a TDD or Text Telephone) is a telecommunications device that
allows people who are deaf, hard of hearing, or who have speech or language disabilities, to
communicate by telephone.
Your phone is compatible with select TTY devices. Please check with the manufacturer of your TTY
device to ensure that it supports digital wireless transmission. Your phone and TTY device will
connect using a special cable that plugs into your phone’s headset jack. If this cable was not
provided with your TTY device, contact your TTY device manufacturer to purchase the connector
cable.
To turn TTY Mode on or off:

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1. Tap

> Phone

2. Tap

> Call settings > More > TTY mode.

> Dial tab.

3. Tap TTY Full, TTY HCO, or TTY VCO to turn TTY mode on.
– or –
Tap TTY Off to turn TTY mode off.
Your phone’s TTY mode is set.
Note: When enabled, TTY mode may impair the audio quality of non-TTY devices connected to the
headset jack.
Warning: 9-1-1 Emergency Calling – It is recommended that TTY users make emergency calls
by other means, including Telecommunications Relay Services (TRS), analog cellular, and landline
communications. Wireless TTY calls to 9-1-1 may be corrupted when received by public safety
answering points (PSAPs), rendering some communications unintelligible. The problem
encountered appears related to TTY equipment or software used by PSAPs. This matter has been
brought to the attention of the FCC, and the wireless industry and the PSAP community are
currently working to resolve this.

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Phone Calls and Voicemail

Contacts
The Contacts application lets you store and manage contacts from a variety of sources, including
contacts you enter and save directly in your phone as well as contacts synchronized with your
Google Account, your PC, compatible email programs (including Exchange Server), and your
friends from compatible social networking applications.
Contacts Cautions
Information saved in Contacts may be lost or changed if the battery is removed for a long period
or left uncharged. Accident or malfunction may also cause loss or change to information. It is
recommended that you keep a separate copy of contacts and other important information. Sprint
is not responsible for any damages from lost or changed contacts.

Add a Contact
You can add contacts on your phone and synchronize them with the contacts in your Google
Account, Microsoft Exchange account, or other accounts that support syncing contacts.
The Contacts application tries to join new addresses with existing contacts to create a single entry.
You can also manage that process manually.
1. Tap

> Contacts

2. Tap

to add a contact.

3. Tap a destination type, Phone contact or Google (if available).
4. Tap

to select a picture to display next to the name in your list of contacts and in the Caller ID.

5. Tap the Name field and enter a name for your contact.
6. Tap the Phone field and enter a phone number.
7. Enter any additional information you may want to save and when you're finished tap SAVE.

Save a Phone Number
You can save a phone number to Contacts directly from the phone keypad.

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Contacts

1. Tap

> Phone

2. Enter a phone number.

3. To add the number to an existing contact, tap Update contact. To add a new contact, tap
Create contact.
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For an existing contact, tap the contact name and select a number type for the new number.

For a new contact, enter the name and any additional information.

4. Tap SAVE.
The contact is added.

View Contacts
View a contact’s details by displaying a contact entry.
1. Tap

> Contacts

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Contacts

2. Tap a contact to view its details.

Contacts Screen Layout
The following illustration show’s your Contacts app layout and describes the various features.

Item

Description

Groups tab

Show contact groups.

Contacts tab

Show all contacts.

Contact

Tap to show a contact’s details.

Image

Tap to show a thumbnail of the contact entry. Tap an icon to place a call, send a
message, etc.

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Contacts

Item

Description

Search contacts.

Index

Browse contacts by letter.

Add new

Add a new contact.

Edit a Contact
Once you’ve added a contact, you can add or edit any of the information in the entry, assign a caller
ID picture, customize with a unique ringtone, and more.
1. Tap

> Contacts

2. Tap the contact to view its details.
3. Tap Edit

4. Tap any field you want to change or add.
5. Add or edit the information, and then tap SAVE.
Note: To select a type (label) for a phone number, email address, or postal address (such as Home,
Work, etc.), tap the type to the right of the field.
Note: To add more phone numbers, email addresses, etc., tap

on the right side of the entry field.

Delete a Contact
You can delete a contact from the contacts details page.
1. Tap

> Contacts

2. Tap a contact to view its details.
3. Tap

4. Tap DELETE.
Tip: You can also touch and hold the contact from the contact list and then tap Delete contact >
DELETE.

Share a Contact
You can share contacts with others by sending as vCard files.

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Contacts

1. Tap

> Contacts

2. Tap

> Share.

3. Tap the contacts you want to share, then tap SHARE.
4. Choose the method for sending.

Import Contacts
You can import contacts from your internal storage directly to your Contacts application.
1. Copy the vCard files to your phone from your computer.
2. Tap

> Contacts

3. Tap

> Manage contacts > Import.

4. Select where to import from and save to, then tap OK.
5. Tap the files you wish to import and tap IMPORT and IMPORT to confirm.

Back Up Contacts
You can back up and export all of the contacts on your phone, as vCard files. You can then copy this
file to a computer or another phone that is compatible with this format, such as an address book
application.
1. Tap

> Contacts

2. Tap

> Manage contacts > Back up.

3. Select a storage location and then tap OK.
4. Tap the contacts you want to export, then tap BACK UP and BACK UP to confirm.
5. Enter a file name and tap OK.

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Contacts

Messaging
With wireless service and your phone’s messaging capabilities, you have the opportunity to share
information through many different channels and accounts, including Messenger, Gmail (Google),
personal and corporate email.

Messenger
You can send and receive text messages, photos, voice messages, and video using Messenger.
When you receive a new message, you will be notified by your phone. Messaging is available via the
Messenger application. The icon

appears status bar when a new message is received.

Send a Text Message
Quickly compose and send text messages (SMS) on your phone.
Note: See your service plan for applicable charges for text messaging.
1. Tap

> Messenger

2. Tap

3. Tap the To field and enter a contact's names, phone numbers, or email addresses that you'd like
to message. You can also pick from your top contacts or your whole contact list.
4. Tap

5. Tap the text field and enter your message.
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To enter a emoji, tap . Select a category and make a selection from the list to insert it into
your current message.

6. Review your message and tap

Send a Multimedia Message (MMS)
When you need to add a little more to a text message, you can send a multimedia message (MMS)
with the contents such as images, videos, etc.
Note: See your service plan for applicable charges for multimedia messaging.

Compose Multimedia Messages
1. Tap

> Messenger

2. Tap

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Messaging

3. Tap the To field and enter a contact's names, phone numbers, or email addresses that you'd like
to message. You can also pick from your top contacts or your whole contact list.
4. Tap

5. Tap the text field and enter your message.
6. Tap

7. Select a multimedia attachment type:
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Sticker: Diverse stickers are available.

Take picture/Record video: Take a picture or record a video to insert in your message.

To take a picture, tap

To see the camera in full-screen view, tap

To start recording a video, tap

To stop recording a video, tap

Gallery: Opens the Gallery application. Tap a picture or a video to attach to your
message.

Record audio: Touch and hold

until you finish recording.

Location: You can send your location.

Note: To remove or replace a picture or an audio attachment, on the Compose screen, tap
to the attachment.
8. When you are finished creating your new MMS message, tap

Save and Resume a Draft Message
While composing a text or multimedia message, tap
draft.

to automatically save your message as a

To resume composing the message:
1. On the screen with all message threads, tap the message. The Draft label is shown if a saved
draft is available.
2. When you finish editing the message, tap

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Messaging

New Messages Notification
Depending on your notification settings, the phone will play a ringtone, vibrate, or display the
message briefly in the status bar when you receive a new text or multimedia message. To change
the notification for new text and multimedia messages, see Text and MMS Options for details.
A new message icon
also appears in the notifications area of the status bar to notify you of a new
text or multimedia message. The Messages application icon (if shown on the home screen) also
displays the number of new messages
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To open the message, pull down the status bar to open the notification panel. Tap the new
message to open and read it. For information on reading and replying to messages see Manage
Message Conversations.

Manage Message Conversations
Text and multimedia messages that are sent to and received from a contact (or a number) are
grouped into conversations or message threads in the Messenger screen. This allows you to see
exchanged messages (similar to a chat program) with a contact on the same screen.

Read a Text Message
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Do one of the following:
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On the Messenger screen, tap the message thread to open and read it.
If you have a new message notification, drag the status bar down to open the Notifications
Window. Tap the new message to open and read it.

View a Multimedia Message (MMS)
1. Tap

> Messenger

2. On the Messenger screen, tap a message thread to open it.
3. While viewing a message, tap the play icon (on the video or audio file) to playback the file or tap
the image to view the picture.
Tip: The file attachment on the multimedia message can be saved to your phone's internal storage.
To save the attachment, touch and hold the file and tap

Note: When Auto-download MMS is disabled, only the message header is downloaded. To
download the entire message, tap the Download button in the message. For details, see Text and
MMS Options.

Making Connections

Messaging

Reply to a Message
1. Tap

> Messenger

2. On the Messenger screen, tap a message thread to open it.
3. While viewing a message, tap the text field and type your reply message.
4. Once completed, tap

To return to the All messages screen from a text message thread, tap

Note: To view the details of a particular message, in the message thread, touch and hold the
message to open the options menu, and then tap

Note: If a message contains a link to a Web page, tap the message and then tap the link to open it in
the Web browser.
Note: If a message contains a phone number, tap the message and then tap the phone number to
dial the number or add it to your contacts.

Delete Conversations
1. Tap

> Messenger

2. On the Messenger screen, touch and hold a message thread to display
l

To select multiple conversations, tap each conversation to delete.

3. Tap

.
will be shown.

and then tap DELETE to confirm.

Tip: You can also delete a conversation while you're viewing it. While viewing a conversation, tap
> Delete.

Delete a Single Message
1. While viewing a conversation, touch and hold the message that you want to delete.
2. Tap

and then tap DELETE to confirm.

View Contact Information from a Message
When you have received a message from someone in your stored contacts, you can tap the
contact’s photo or icon in the message thread to open a menu of options. Depending on the stored
contact information, you can view the contact details, place a phone call, send an email message to
the contact, and more.

Making Connections

Messaging

Text and MMS Options
The messages settings menu lets you control options for your text and multimedia messages
including message limits, size settings, and notifications.
1. Tap

> Messenger

2. On the Messenger screen, tap

> Settings.

3. Adjust the following settings according to your needs:
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Default SMS app: To change your default messenger app.

Get notifications: Select whether to get notifications or not when a new message arrives.

Notification sound: Allows you to select a ringer to sound when a new message is
received. Tap this option, and then select a ringtone that is specific to new text and
multimedia messages. A sample will briefly be played upon selection, then tap OK to save
your new setting.
Hear outgoing message sounds: Select whether to hear sounds when you send a
message.
Vibrate: Enable this option if you want the phone to vibrate when a new text or multimedia
message is received.
Advanced
o

Enhanced features: Configure the enhanced features (available when the mobile
network allows).

Group messaging: Select the group messaging option between Send an SMS reply to
all recipients and get individual replies (mass text) and Send an MMS reply to all
recipients (group MMS).

Auto-download MMS: Enable this option to automatically retrieve the entire content of
your multimedia message. When enabled, the multimedia message header, message
body, and any attachments will automatically download to your phone when the
message is received. If you disable this option, only the multimedia message header will
be retrieved and displayed.

Auto-download MMS when roaming: Disable this option if you only desire the
multimedia message headers to download while roaming. Enable this option to
automatically download your complete multimedia messages even while roaming.

Use simple characters: Turn this on to change special characters in text messages into
simple ones.

Making Connections

Messaging

SIM card messages: You can view SIM card messages.

Phone number: Tap this to change the phone number you use to send messages.

Gmail
Use Google’s Gmail service and your Google Account to send, receive, and manage your Gmail
messages. Before using Gmail, you must register a Google (Gmail) Account on your phone. See
Google Account for details.
Gmail Cautions
Gmail is handled as email from a PC. Restricting email from PCs on your phone prevents your
phone from receiving Gmail.

Create and Send a Gmail Message
Use your phone to create and send Gmail messages.
1. Tap

> Google

> Gmail

The Gmail inbox opens.
2. In the inbox, tap

The Gmail composition window opens.
3. Enter the message recipient(s), subject, and message, and then tap Send

The Gmail message is sent.

Gmail Composition Options
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Adding Cc/Bcc: In the mail composition window, tap

Attaching Pictures or Videos: In the mail composition window, tap Attach file
and then tap the picture or video you want to attach.

Save as a Draft (Send Later): While composing your message, tap
message is saved as a draft for later.

> Save draft. The

Delete Mail Being Composed: In the mail composition window, tap

> Discard.

Note: To view your draft email messages, in the inbox, tap
Note: To view your sent messages, in the inbox, tap

Making Connections

Messaging

and then add recipients.
. Locate

> Drafts.

> Sent.

Check Received Gmail Messages
Your phone allows you to access, read, and reply to all your Gmail messages.

Open Gmail Messages from Notifications
When new Gmail arrives, you will see

in the status bar.

1. Pull down the status bar to display the notification panel.
2. Tap the new message from the notification panel.
The new Gmail message opens.
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If you have two or more new Gmail messages, tapping the notification opens the Gmail
inbox.

Open Gmail Messages from the Inbox
You can also read and reply to all your Gmail messages from the Gmail inbox.
1. Tap

> Google

> Gmail

The Gmail inbox opens.
2. Tap the message thread you want to view.
The message thread opens, with the newest message displayed.

Options when Reviewing Gmail Messages
n

Replying to Gmail Messages: With the Gmail message open, tap Reply
reply message, and tap Send
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To reply to all, tap

, compose your

> Reply all.

Forwarding Gmail Messages: With the Gmail message open, tap
recipient and an additional message, and tap Send

> Forward, enter a

Use Gmail Labels
Gmail saves all mail in one box, but you can add labels that allow you to sort your Gmail conversation
threads. For example, when a new thread starts with a received mail, the label "Inbox" is
automatically added to the thread. By then adding the label "travel," all threads with "travel" are
shown in a list.
1. Tap

> Google

> Gmail

The inbox opens.
Making Connections

Messaging

2. Touch and hold a conversation thread to add a checkmark to it, and then tap
labels.

> Change

3. Tap a label for the thread.
The thread is added to the selected label.

Archive Gmail Threads
Remove sent and received Gmail threads so they do not appear in the inbox. When replies arrive for
archived threads, they appear in the inbox again.
1. Tap

> Google

> Gmail

The inbox opens.
2. Touch and hold a conversation thread to add a checkmark to it, and then tap Archive

The thread is now archived.

Mute Gmail Threads
If registered on a mailing list, there will be threads with always-continuing conversations. For long
threads that are not important, mute the threads and they will no longer appear in the inbox. When
mail arrives that includes user's address as a recipient or in Cc, mail will again appear in the inbox.
1. Tap

> Google

> Gmail

The inbox opens.
2. Touch and hold a conversation thread to add a checkmark to it, and then tap

> Mute.

The thread is now hidden.

Delete Gmail Threads
If you no longer wish to keep a Gmail conversation thread, you can simply delete it from the inbox.
1. Tap

> Google

> Gmail

The inbox opens.
2. Touch and hold a conversation thread to add a checkmark to it, and then tap Delete

The thread is deleted.

Search Gmail Messages
If you need to find a specific message or message thread, you can search Gmail from the inbox.

Making Connections

Messaging

1. Tap

> Google

> Gmail

3. Enter your search text and tap

The inbox opens.
2. Tap

The search results appear. Tap a message or thread from the list to display it.

Report Spam
You can report spam Gmail messages from your phone’s Gmail inbox.
1. Tap

> Google

> Gmail

The inbox opens.
2. Touch and hold a conversation thread to add a checkmark to it, and then tap
spam.

> Report

The selected message is reported as spam Gmail.

Add Another Google (Gmail) Account
If you have multiple Gmail accounts you wish to view on your phone, you can add them from the
Settings > Accounts & sync menu.
1. Tap

> Tools

> Settings

> General tab > Accounts & sync > ADD ACCOUNT.

2. Tap Google, and then tap Enter your email.
3. Enter your Gmail username and password, and then tap NEXT.
4. After your phone connects with the Google servers, select the items you would like to sync with
your phone and then tap Sync now.
5. Tap Finish setup.
You are signed in to your Google Account, and you can access both of your Gmail accounts
from the Gmail app.
Note: You can also sign up for a new Gmail account from the Settings menu. In step 2 above, tap Or
create a new account and follow the prompts.

Switching between Gmail Accounts
If you have more than one Gmail account set up, you can switch between them in the Gmail app.

Making Connections

Messaging

1. Tap

> Google

> Gmail

The inbox opens.
2. Tap

3. Tap the account you want to view from the list at the top of the menu.
The selected account inbox is displayed.

Gmail Settings
You can access settings for the Gmail app and for your individual Gmail accounts from the Gmail
Settings menu.
1. Tap

> Google

> Gmail

The Primary inbox opens.
2. Tap

> Settings

3. Tap General settings to access settings for all accounts, or tap an account name to configure
settings for a specific Gmail account.
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General settings: Gmail default action, Conversation view, Swipe actions, Sender image,
Reply all, Auto-fit messages, Auto-advance, Confirm before deleting, Confirm before
archiving, and Confirm before sending.
Account settings: Inbox type, Inbox categories, Notifications, Inbox sound & vibrate,
Signature, Vacation responder, Sync Gmail, Days of mail to sync, Manage labels, Download
attachments, and Images.

Note: Available settings are subject to change.

Making Connections

Messaging

Internet and Social Networking
The following topics describe how to connect to and use the Internet on your phone, and how to
access popular social networking sites such as Facebook, Twitter, and Duo.

Data Services General Information (4G LTE and
3G Networks)
The following topics will help you learn the basics of using your data services, including managing
your user name, launching a data connection, and navigating the Web with your phone.
Important: Certain data services requests may require additional time to process. While your phone
is loading the requested service, the touchscreen or QWERTY keyboard may appear unresponsive
when in fact they are functioning properly. Allow the phone some time to process your data usage
request.

4G LTE
The 4G enhanced LTE network provides your phone with wireless Internet access over greater
distances than Wi-Fi and delivers data transfer rates of up to 60 Mbps. To connect your phone to 4G,
you need to be in an area covered by the 4G enhanced LTE network.
For more information about the availability of 4G in your location, visit sprint.com/coverage.
Note: The availability and range of the network depends on a number of factors including your
distance to the base station, infrastructure, and other objects through which the signal passes.

Set Your Network Options
1. Tap
> Tools
mode.

> Settings

> Networks tab > More > Mobile networks > Network

2. Select the desired option.
By default, the phone will scan for the best available Sprint network and will automatically
connect to it.
When your phone is connected via 4G, the LTE icon

appears in the status bar.

Note: The 4G network is self-discoverable, which means no additional steps are required for your
phone to connect to it.

Making Connections

Internet and Social Networking

Data Connection Status and Indicators
Your phone displays the current status of your data connection through indicators at the top of the
screen. The following symbols are used:
Icon

Status
Network (full signal): The number of bars indicate the strength of the signal. More
bars mean a better signal.
Enhanced 4G LTE data service: Your phone is connected to the 4G enhanced LTE
network.
3G (data service): Your phone is connected to the 3G network.
Wi-Fi connection: Your phone is connected to a Wi-Fi network for data.

Chrome Browser
The Chrome mobile Web browser gives you full access to both mobile and traditional websites on
the go, using data service or Wi-Fi data connections.
If you are signed in with a Google Account, the Chrome browser will import all your bookmarks and
other Web preferences for use on your phone.

Use the Browser
Launching the browser is as easy as tapping an icon.
1. Tap

> Chrome

The browser opens.
2. Tap the address bar at the top and enter search words (for a Google search) or a Web address.

Chrome Support
n

To find help in the Chrome browser, tap

> Help & feedback.

A Web page will open displaying Google help for Chrome.
Tip: For more information visit: google.com/intl/en/chrome/browser/mobile/.

Add a Bookmark
Bookmark favorite sites using the browser menu options.
1. Tap

> Chrome

The browser opens.

Making Connections

Internet and Social Networking

2. Navigate to the Web page you want to bookmark, and tap

The Web page is added to bookmarks.

Bookmark Options
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Editing Bookmarks: From the browser, tap

> Bookmarks >

> Edit > edit the favorite >

.
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Deleting Bookmarks: From the browser, tap

> Bookmarks >

> Delete.

View Browser History
Use the browser menu options to view your browsing history.
1. Tap

> Chrome

The browser opens.
2. Tap

> History.

The browser history window opens.
3. Tap an entry to open the Web page.

Open New Browser Tabs
Use tabbed browsing to switch between websites quickly and easily.
1. Tap

> Chrome

The browser opens.
2. Tap

> New tab.

A new tab appears.
Tip: To switch tabs, tap

> Recent tabs.

Browser Settings
Customize your experience with the Internet through the browser settings menu.
1. Tap

> Chrome

The browser opens.
2. Tap

> Settings and customize your browser settings.

Making Connections

Internet and Social Networking

Your browser settings are saved.

Facebook
Post updates, read what your friends are up to, upload pictures and check-ins, and more with onthe-go Facebook access.

Install the Facebook App on Your Phone
Before you use Facebook on your phone, you must download and install the app from the Google
Play store app.
1. Tap

> Facebook

2. Tap INSTALL (or UPDATE).
The app will be downloaded and installed on your phone.
3. When the download has completed, tap OPEN.
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Tap

> Facebook

> Tools

2. Tap Facebook

> Settings

> General tab > Accounts & sync > ADD ACCOUNT.

3. Enter your Email or Phone and password and tap LOG IN.
Your Facebook account is added to your phone.

Use Facebook
Once you’ve downloaded the app and signed in, you can post and read updates, upload pictures, tag
locations, and more, all from your phone.
1. Tap

> Facebook

The Facebook app launches.
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If this is the first time you’ve used Facebook on your phone, enter your Email or Phone and
password and tap LOG IN to sign in to an existing account, or tap CREATE NEW
FACEBOOK ACCOUNT to set up a new Facebook account.

2. Tap What's on your mind? and type an update, tap Photo/Video and upload a picture or
video from the gallery, tap Check In to share your location, “Like” and comment on friends’
posts, and more.

Making Connections

Internet and Social Networking

Twitter
Tweet (post messages) and view other people's tweets on Twitter. Login may be required to use
Twitter. For details on Twitter, visit twitter.com.

Install the Twitter App on Your Phone
Before you can use Twitter on your phone, you have to download and install the app from Google
Play.
1. Tap

> Play Store

2. Tap the Search icon and search for "twitter."
3. Tap Twitter from the results list.
4. Tap INSTALL (or UPDATE).
The app will be downloaded and installed on your phone.
5. When the download has completed, tap OPEN.
l

Tap

> Twitter.

Tweet on Twitter
Read Twitter feeds, follow your friends, and tweet your own updates right from your phone.
1. Tap

> Twitter.

The Twitter app launches.
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If this is the first time you’ve used Twitter on your phone, tap Log in to sign in to an existing
account, or tap Sign up to set up a new Twitter account.

2. Tap

type a tweet, and tap Tweet.

The tweet is sent and appears on your Twitter feed.

Duo
Duo is a one-to-one simple video calling app for everyone, regardless of OS (Android/iOS).

Open the Duo Application
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Tap

> Google

Making Connections

> Duo

Internet and Social Networking

Global Services
With your phone and global roaming service from Sprint WorldwideSM Wireless Service, you can
make phone calls and use wireless data services around the globe on compatible CDMA and
GSM/UMTS networks. For a country-specific travel guide, select your phone and destination from
sprint.com/traveltips.

Activate Sprint Worldwide Service on Your
Account
Before using your phone in global roaming mode, you must activate Sprint Worldwide service.
To activate Sprint Worldwide service:
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Chat with or email an international support rep by visiting sprint.com/swwsupport.
– or –
Call Sprint Worldwide Customer support at 1-888-226-7212.

Your Phone’s SIM Card for International GSM
Roaming
Your phone comes with a preinstalled SIM (Subscriber Identity Module) card to support roaming on
compatible GSM networks.
Note: Your SIM card should be preinstalled. If you need to reinstall your SIM card, follow the
instructions below.
Note: The SIM card included with your phone contains information specific to your phone and
should be retained for use on GSM networks.

Insert a SIM Card
Follow these instructions to insert a SIM card. Remember to power off your phone before inserting a
SIM card.
1. Remove the back cover. (See Insert a microSD Card.)
2. Insert the SIM card.
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Insert gently with gold IC chip facing downward.

3. Replace the back cover.
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For more information, see Nano SIM Card.

Making Connections

Global Services

Enable Global Roaming Mode
Your phone is designed to enter global roaming mode automatically when you activate your Sprint
Worldwide service, meaning that it should automatically connect to an appropriate CDMA/LTE
network or GSM/UMTS network when you travel. You may set global roaming options through the
settings menu.
You may also need to set your network mode options through the settings menu. See Set the
Communications Method for Global Use.
To set your roaming options manually:
1. Tap

> Tools

> Settings

2. Tap Use roaming

> Networks tab > More > Mobile networks > Roaming.

3. Select the desired roaming options for each category.
The selected options are set.

Set the Communications Method for Global Use
Select a communications method for an overseas carrier as needed.
1. Tap

> Tools

> Settings

> Networks tab > More > Mobile networks.

2. Tap Network mode > Automatic / LTE/CDMA / CDMA / GSM/UMTS.
The communications method is set.
Note: At the time of purchase, your phone is set to the Automatic mode by default. This allows global
usage and normally will not need to be changed.

Select a Carrier
You can select a specific local carrier to use when traveling internationally. At the time of purchase,
your phone is preset to connect automatically to an appropriate carrier in your current area.
1. Tap
> Tools
> Settings
> Network operator.

> Networks tab > More > Mobile networks > 4G settings

2. Tap an available network.
The selected carrier is set.
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To automatically select an appropriate carrier (default), tap Choose automatically.

To search for all available networks, tap Search networks.

Making Connections

Global Services

Make and Receive Worldwide Calls
When traveling on international networks, you can place and answer calls as you would on the
Sprint network (see Place and Answer Calls), although some additional instructions may be
required to place a call. Some features and services are not available in all countries. For more
information on services that are available while roaming, visit sprint.com/sww.

Make Calls Using Plus (+) Code Dialing
Placing calls from one country to another country is simple with the Plus (+) Code Dialing feature.
When placing international calls, you can use Plus Code Dialing to enter the appropriate
international access code for your location (for example, 011 for international calls placed from the
United States).
Note: Plus Code Dialing is only available when roaming internationally on GSM networks and on
certain CDMA networks in the United States, Canada, and the Caribbean.
Note: International access codes and dialing information are available online at sprint.com/sww.
To use Plus Code Dialing to place an international call:
1. Tap

> Phone

> Dial tab to display the phone screen.

2. If you are on the GSM network, touch and hold
to insert a “+” on the phone dial screen.
(The “+” symbol automatically inserts the international access code for the country from which
you are calling.)
3. If you are on the CDMA network outside Canada or the Caribbean, enter the international
access code for the country from which you are calling.
4. Tap
5. Tap

to insert the US country code, and then enter the area code and number.
to place the call.

Sprint International Voicemail Service
Your Sprint voicemail will follow you as you travel. All of your unanswered calls will be forwarded to
your Sprint voicemail. You will need to be sure your voicemail box is already set up and that you
know your voicemail passcode.
Note: Sprint voicemail may not be available on all networks; check sprint.com/sww for service
information.

International Voicemail Troubleshooting
There are a few tips to keep in mind when using Sprint voicemail while traveling.

Making Connections

Global Services

Some carriers may not support voicemail indicators. It may be necessary to call your voicemail to
see if you have any new messages.

If you hear the message “Please enter the number of the subscriber you wish to call,” enter your
10-digit wireless phone number.

Set Up Your Voicemail Access Number for International
Use
To simplify accessing your Sprint voicemail while traveling, you can set up your voicemail access
number as a Contacts entry. This will make it faster and easier to access your messages while
roaming internationally.
1. Tap

> Contacts

2. Tap

to add a contact.

3. Type the contact information (for example, “My Voicemail”).
4. Touch and hold

and then tap

(+1), your area code, and your wireless phone number.

5. Tap SAVE.
Your voicemail access number is saved as a contact.

Access Your Voicemail Internationally
You will need to call your voicemail number to access your voicemail while roaming internationally.

New Message Indicators
Your voicemail message indicators may be displayed differently when roaming internationally.
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A “Message Waiting” indicator icon or a text message is displayed when a voicemail message is
received.

You may see “Missed Call” on your screen prior to receiving a message notification.

You must call voicemail in order to retrieve messages. Follow the instructions on the previous
page to store your voicemail number for easy access.

Retrieve Voicemail Messages
The voicemail retrieval process while traveling is the same as on the Sprint Network; however, you
will be required to enter your voicemail passcode.
To retrieve your voicemail messages:

Making Connections

Global Services

1. Tap

> Contacts

2. Tap the voicemail entry and then tap the number to call it.
Your phone dials your voicemail number.
3. When your voicemail answers, tap
voicemail.

, enter the passcode, and then tap

to access your

Your voicemail box is accessed.

International Data Roaming
Sprint Worldwide Wireless Service can also keep you connected via email and Web browsing when
traveling in countries in which Sprint offers data service.
Data services are available on both CDMA and GSM/UMTS networks. Check sprint.com/traveltips
and sprint.com/sww to determine the services available where you are traveling.
Note: Prior to using your Sprint Worldwide GSM/UMTS Data Services, you must establish and
utilize your CDMA data services domestically on the Sprint Network.

Get Started With Sprint Worldwide Data Services
To use Sprint Worldwide Data Services, you will need to have these services activated on your
account.
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To activate, call Sprint Worldwide Customer Support at 1-888-226-7212. Representatives are
available 24 hours a day, 7 days a week to assist you.

Access Email and Data Services Internationally
To access your email and browse the Web when traveling, you may need to manually select the
carrier that provides Sprint service in your location. You can find a list of carriers for each country
where GSM data service is offered at sprint.com/sww. Then, follow the instructions below to select
the appropriate carrier network on your phone.

Access International Data Services on GSM/UMTS Networks
To select a GSM data service carrier for a specific country:
1. Tap

> Tools

> Settings

> Networks tab > More > Mobile networks.

2. Tap Network mode > GSM/UMTS.
Data roaming on GSM/UMTS networks is set.

Making Connections

Global Services

Access Email and Data Services Internationally on CDMA Networks
If data service is available on an international CDMA network, then you only need to set the phone to
CDMA; you will not need to select the specific carrier. Selecting a specific carrier is only necessary
for providers on the GSM network. If your phone has automatically selected a GSM network while
traveling, then you will need to set the phone to CDMA to access CDMA data services. (See Enable
Global Roaming Mode.) Visit sprint.com/sww for a list of services available in each country.

Contact Sprint for Assistance with International
Service
If you experience any issues with voice or data services while outside of the United States, Sprint
offers customer support 24 hours a day. In the event that you do experience an issue, try the
following actions:
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First try powering your phone off and then back on; this will force your phone to reregister with
the network.

Try manually selecting another network. Information for selecting networks can be found in the
phone guide.

If neither of these actions resolves your issue, you will need to contact customer service (see below).
When calling to report an issue, the following information will be beneficial in trying to resolve your
issue as quickly as possible:
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Your wireless phone number.

The city and country you are traveling in.

Any error message that displays on your phone or that you heard when trying to place a call.

If the issue is with data, were you able to place voice calls?

If the issue is with voice service, were you able to access data?

Please call the numbers below if you need assistance:
While in the United States: Call 1-888-226-7212.
While traveling outside the United States:
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In GSM mode: touch and hold

and then dial 1-817-698-4199.

In CDMA mode: enter the country code and then dial 1-817-698-4199.

There is no charge for this call from your wireless phone.

Making Connections

Global Services

From a landline phone when outside the United States:
Sprint Worldwide Customer Support can be reached from a landline phone at 1-817-698-4199.
Access or connection fees may apply. The toll free numbers below can also be used to contact
Sprint Worldwide Customer Support in the following countries:
Country

From Landline Phone

Caribbean (Anguilla,
Barbados, Cayman Islands,
and Dominica)

1-888-226-7212

France

0800-903200

Germany

0800-180-0951

Italy

800-787-986

Mexico

001-877-294-9003

Trinidad and Tobago

1-800-201-7545

United Kingdom

0808-234-6616

Note: This toll free service is available on ordinary landline phones and some public pay phones.
This service does not cover any hotel access charges.

Making Connections

Global Services

Connectivity
The following topics address your phone’s connectivity options, including USB file transfer and
tethering, Wi-Fi, Bluetooth, IR connectivity, and more.

Transfer Files Between Your Phone and a
Computer
You can use the supplied USB cable to connect your phone directly to your computer and transfer
music, pictures, and other content files.
For example, if you have a music album stored on your computer that you want to listen to on your
phone with any of the music apps, just attach your phone to the computer and copy the files to the
music folder.

File Transfer Tips
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If you want to save data to a microSD card on your phone, make sure the microSD card is
installed and active. See microSD Card.

Avoid removing the battery or microSD card while transferring data.

Data exchange may use the methods outlined in the following table:
Method

Description

File transfer

Transfer files between your phone and PC such as pictures, videos, and
music.

Photo transfer

Transfer image files between your phone and PC.

Transfer Files Between the Phone and a Computer
1. Connect your phone to your computer using the supplied USB/charging cable.
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Insert the larger end of the cable into the charger/accessory port at the bottom of the phone.
Insert the USB end of the cable into an available USB port on your computer. You may need
to remove the USB cable from the charging adapter to access it.

2. When appears in the notifications area, drag the Status bar down to display the Notifications
window.
3. You will see either USB PC connection as File transfer or Photo transfer.
The files on your phone can now be accessed via your computer.
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For most transfers, you'll want to use File transfer.

Making Connections

Connectivity

To change the option, tap it in the Notifications window to open the storage settings, and
then tap the desired option from the USB PC connection window.

4. On your computer, navigate to the detected device (such as through the My Computer menu)
and open it.
5. If available, select a drive (SD card for microSD card or Internal storage for internal phone
storage).
6. Select a folder (for example, Music for songs and albums) and copy files to it from your
computer.
7. When you are done, disconnect your phone from your computer.
The transferred files are now saved to your phone or microSD card.

Wi-Fi
To use your phone’s Wi-Fi, you need access to a wireless access point or “hotspot.”
The availability and range of the Wi-Fi signal depends on a number of factors, including
infrastructure and other objects through which the signal passes.

Turn Wi-Fi On and Connect to a Wireless Network
Use the Wireless & networks setting menu to enable your phone’s Wi-Fi radio and connect to an
available Wi-Fi network.
1. Tap

> Tools

> Settings

> Networks tab.

2. Tap Wi-Fi.
3. Tap the Wi-Fi switch

to turn Wi-Fi on.

You will see the names and security settings of in-range Wi-Fi networks.
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To disable Wi-Fi, tap the switch

again.

4. Tap a Wi-Fi network to connect, enter the password (if it’s not an open network), and then tap
CONNECT.
Your phone is connected to the Wi-Fi network. You will see (
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) in the status bar.

The password, for a household wireless LAN router, is sometimes found on a sticker on the
router (WEP, WPA, KEY, etc.). Contact the router manufacturer for information. For
password for a public wireless LAN, check with user's service provider.
Entering a password is not required if an access point is not security protected.

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Connectivity

Note: The next time your phone connects to a previously accessed secured wireless network, you
will not be prompted to enter the password again, unless you reset your phone to its factory default
settings or you instruct the phone to forget the network.
Note: Wi-Fi networks are self-discoverable, which means no additional steps are required for your
phone to connect to a Wi-Fi network. It may be necessary to provide a user name and password for
certain closed wireless networks.

Configure Wi-Fi Settings
Use the Wi-Fi settings menu to manually set your Wi-Fi connection options.
1. Tap

> Tools

> Settings

> Networks tab.

2. Tap Wi-Fi.
3. Tap the Wi-Fi switch

to turn Wi-Fi on.

You will see the names and security settings of in-range Wi-Fi networks.
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To disable Wi-Fi, tap the switch

4. Tap

again.

> Advanced Wi-Fi.

5. Configure your Wi-Fi settings.

Disconnect Wi-Fi
You may wish to disconnect from a connected Wi-Fi network without turning Wi-Fi off.
1. Tap

> Tools

> Settings

> Networks tab.

2. Tap Wi-Fi.
3. Tap the name of the connected access point and then tap FORGET.
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After disconnecting from an access point, you may need to re-enter the password to
reconnect.

Wi-Fi Direct
Use Wi-Fi Direct to connect directly to other Wi-Fi Direct devices simply via Wi-Fi, without an access
point or the Internet.
1. Tap

> Tools

> Settings

> Networks tab.

2. Tap Wi-Fi.
3. Tap the Wi-Fi switch

Making Connections

to turn Wi-Fi on.

Connectivity

You will see the names and security settings of in-range Wi-Fi networks.
4. Tap

> Advanced Wi-Fi > Wi-Fi Direct.

5. Tap a device with which to connect.
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If connected via Wi-Fi, you will see a confirmation. Follow the onscreen instructions.

6. Accept the connection on the other device.
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If a connection is not accepted after a certain period, the connection request is cancelled.

To stop a connection, tap the device > OK.

Tethering
Use Tethering to share your device’s Internet connection with a computer that connects to your
device via USB tethering, Wi-Fi hotspot or by Bluetooth.
1. Tap

> Tools

> Settings

> Networks tab > Tethering.

2. Select a tethering option: USB tethering, Wi-Fi hotspot or Bluetooth tethering.
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USB tethering: Allows other devices to connect to your phone via USB cable.

Wi-Fi hotspot: Allows other devices to connect to your phone via Wi-Fi.

Bluetooth tethering: Pair your phone with the other device via Bluetooth.

Tip: For additional support with tethering, tap Help from the tethering menu.

Hotspot
Wi-Fi Hotspot allows you to turn your phone into a Wi-Fi hotspot. When this feature is turned on, you
can share your phone's mobile data services via Wi-Fi with other Wi-Fi enabled devices. The feature
works best when used in conjunction with 4G data services (although 3G service can also be used).
Important: Use of the Hotspot feature requires an additional subscription. Sign on to your account
at sprint.com/mysprint or access your account via Sprint Zone (Tap
more.

> Sprint Zone

) to learn

Note: Turning on Hotspot will disable your phone's connection to other Wi-Fi networks.

Set Up Wi-Fi Hotspot
1. Tap

> Tools

> Settings

> Networks tab.

2. Tap Tethering > Wi-Fi hotspot.

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3. Tap the Wi-Fi hotspot switch

to turn Wi-Fi hotspot on.

Wi-Fi hotspot is enabled.
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To disable Wi-Fi hotspot, tap the switch

again.

Note: The best way to keep using the phone as a hotspot is to have it connected to a power supply.
Important: Write down the passkey (password) for this communication (shown onscreen).

Connect to Wi-Fi Hotspot
1. Enable Wi-Fi (wireless) functionality on your target device (laptop, media device, etc.).
2. Scan for Wi-Fi networks from the device and select your phone hotspot from the network list.
3. Select this phone and follow your onscreen instructions to enter the passkey (provided on the
Wi-Fi Hotspot page).
4. Launch your Web browser to confirm you have an Internet connection.

Bluetooth
Bluetooth® is a short-range communications technology that allows you to connect wirelessly to a
number of Bluetooth devices, such as headsets and hands-free car kits, and Bluetooth-enabled
handhelds, computers, printers, and wireless phones. The Bluetooth communication range is
usually approximately 30 feet.
Bluetooth Function Cautions
Information may not appear correctly on connected devices depending on the transferred data.

Bluetooth Information
Bluetooth is a technology that enables wireless connection with PCs, Bluetooth devices with handsfree features, etc.
Function

Description

Audio output

Listen to music wirelessly.

Hands-free calls

Call hands-free, using Bluetooth-capable hands-free devices and headsets.

Data exchange

Exchange data with Bluetooth devices.

Enable the Bluetooth Feature
Use the settings menu to enable or disable your phone’s Bluetooth capabilities.
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Wireless connection to all Bluetooth functions is not guaranteed for the phone.

The phone may not connect properly depending on the other device.

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Noise may be experienced with wireless calls and hands-free calls depending on the conditions.

To enable Bluetooth:
1. Tap

> Tools

> Settings

> Networks tab.

2. Tap Bluetooth.
3. Tap the Bluetooth switch
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to turn Bluetooth on.

To disable Bluetooth, tap the switch

again.

Tip: You can also turn Bluetooth on or off with the toggle menu in the Notifications window. Drag the
status bar down to display the Notifications window and then tap Bluetooth to turn Bluetooth on or
off.
Note: Turn off Bluetooth when not in use to conserve battery power, or in places where using a
wireless phone is prohibited, such as aboard an aircraft and in hospitals.

Pair Bluetooth Devices
Search for and pair nearby Bluetooth devices. Registered Bluetooth devices can be connected
simply.
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Enable the Bluetooth function on the Bluetooth devices being paired beforehand.

To pair Bluetooth devices:
1. Tap

> Tools

> Settings

> Networks tab.

2. Tap Bluetooth.
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Nearby devices appear in the “AVAILABLE DEVICES” list.

If a target device is not detected, tap SEARCH to search again.

3. Tap a device from the “AVAILABLE DEVICES” list, and follow the onscreen instructions to pair
with the device.
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Methods to accept a Bluetooth connection differ depending on the devices used.

Unpairing from a Paired Device
1. From the Bluetooth settings menu, tap Settings

next to the paired device you wish to unpair.

2. Tap Unpair.
The device is unpaired from your phone. To make another connection with the device, you will
need to pair again.

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Connect to a Paired Bluetooth Device
You can listen to music over a Bluetooth stereo headset, or have hands-free conversations using a
compatible Bluetooth headset or car kit. It’s the same procedure to set up stereo audio and handsfree devices.
1. Tap

> Tools

> Settings

> Networks tab.

2. Tap Bluetooth.
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Paired Bluetooth devices appear in the “PAIRED DEVICES” list.

3. Tap a device from the “PAIRED DEVICES” list.
Your phone connects to the paired device.
The pairing and connection status is displayed below the device’s name in the Bluetooth devices
section. When the device is connected to your phone, the Bluetooth paired icon is displayed in the
status bar. Depending on the type of device you have connected, you can then start using the
headset or car kit to listen to music or make and receive phone calls.
Note: Due to different specifications and features of other Bluetooth-compatible devices, display
and operations may be different, and functions such as transfer or exchange may not be possible
with all Bluetooth-compatible devices.

Send Information Using Bluetooth
You can use Bluetooth to transfer information between your phone and another Bluetooth-enabled
device such as a phone or computer.

Types of Data You Can Send via Bluetooth
You can send the following types of information, depending on the device you are sending to:
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Images and videos

Calendar events

Contacts

Audio files

In the instructions below, Contacts data is being used as an example.

Sending Contacts Data via Bluetooth
1. Tap

> Contacts

2. Tap

> Share.

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3. Tap the contact(s) you want to send and then tap SHARE > Bluetooth.
4. Tap a paired device to receive the data.
The contact information is sent.
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If you see a message to confirm, follow the onscreen instructions.

Receive Information via Bluetooth
Your phone is capable of receiving a wide variety of file types with Bluetooth, including pictures,
music tracks, and documents such as PDFs.
1. When another device attempts to send a file to your phone via Bluetooth, you will see a request
to accept the file.
2. Tap ACCEPT.
The file is sent to your phone.
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When your phone receives a file, you will see a notification. To open the file immediately,
drag the status bar down to display the Notifications window, and then tap the notification.
When you open a received file, what happens next depends on the file type:
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Media files and documents are usually opened directly in a compatible application. For
example, if you open a music track, it starts playing in the default music application.

For a vCalendar file, select the where you want to save the event, and then tap SAVE
TO CALENDAR. The vCalendar is added to your Calendar events.

For a vCard contact file, if there are multiple vCard files on your storage card, you can
choose to import one, several, or all of those contacts to your contacts list.

Content Sharing
Share your device’s data to other devices via various methods.

Playing Content
You can play photos, videos or music saved on the device from a TV.
1. Connect the TV and device to the same Wi-Fi network.
2. Execute a file from the Gallery and tap Play on other device.
3. Select the TV.
Note: To use Chromecast, update Google Play to the latest version.

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Sending or Receiving Files
You can send or receive files saved on your device to another LG device or tablet.
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Tap

> Tools

> Settings

> Networks tab > Share & connect > File sharing >

SmartShare Beam and swipe

to activate it.

Note: Make sure that your device is connected to the same wireless network as the file transfer
target device.
Note: Make sure that File sharing is turned on in the notification panel of both the device and the
target device.

Sending Files to Another Device
1. Select a file and tap
tapping
Beam.
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> SmartShare Beam. You can also share multiple files at once by

from the file list, selecting the desired files, then tapping SHARE > SmartShare

When the search permit confirmation window appears, tap OK.

2. Select a device from the list of nearby devices that support SmartShare Beam.
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The file is sent to the device.

Using Nearby Devices
You can play multimedia files saved on a connected device from your device.
1. From the Gallery, select

> Nearby devices.

2. Select a device from the device list.
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If the desired device is not seen on the device list, check that DLNA is turned on, then tap
Search nearby devices.

3. Play content saved on the selected device.

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Apps and Entertainment
The topics in this section will explore the features that make your phone so much more than a phone,
from the camera and productivity apps to music, entertainment, and more.

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Camera and Video
You can use the camera or camcorder to take and share pictures and videos. Your phone comes
with a 13 megapixel camera that lets you capture sharp pictures and videos and a 5 megapixel front
camera.

Camera Overview
The camera's viewfinder screen lets you view your subject and access camera controls and options.

Flash to turn the flash On, Off or set it to Auto.

Swap camera to swap between the rear camera lens and the front camera lens.

Film filter effect to add diverse film filter effect.

Mode to select the mode from: Auto, Panorama.
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Auto: Default setting, automatically focuses on a subject.
Panorama: Creates a wide photo of a panoramic view. Hold the phone horizontally,
press the shutter once to start and slowly sweep the camera across the scene.
Settings to adjust the following camera and video settings.

Note: Available options vary depending on the selected camera (front or rear camera) and the
selected camera mode.
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Photo size: Select values for aspect ratio and size for taking photos.

Video resolution: Select between FHD and HD.

HDR: Obtain photos or videos in vivid colors, and get compensated effects even when they
are taken against the light. These functions are provided by the high dynamic range (HDR)
technology equipped in the camera of the device.
Timer: Set the timer to automatically take photos after a specified period of time.

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Cheese shutter: Take photos with voice commands.

Steady recording: Activate the Steady recording for a stable video image.

Tag locations: Save the image with GPS location data.

Grid: Display guide grids to so that you can take photos or record videos based on the
horizontal and vertical reference lines.
Storage: Select if you want to store the pictures and videos in the Internal storage or SD
card. (Available when the memory card is inserted.)

Simple view: Hide all menus from the camera screen.

Help: Provide help information for each camera menu.

Additional Options on the Front Camera
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Selfie shot: Customize the selfie shot settings.
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Gesture shot: Take a photo using the Gesture shot feature.

Auto shot: Take a photo when the camera detects a face.

Gesture view: Check your selfie after you take it by bringing your phone closer.

Save as flipped: Save as flipped images after taking selfies.

Learn More About Your Phone's Camera
For an overview of your phone's camera and its features, you can access more information through
the phone's settings menu.
1. Tap

> Camera

The camera viewfinder appears.
2. Tap

> Help, and scroll through the topics to learn more.

Take Pictures and Record Videos
You can take high-resolution pictures using your phone’s camera.
Note: If you have an SD card installed, pictures and videos can be stored to the SD card. If no card is
installed, pictures and videos are saved to your phone’s memory.

Capturing Pictures/Videos
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File Format for Pictures: File format for pictures is JPEG.

File Format for Videos: File format for videos is MPEG4.

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Camera Cautions
If the Lens Becomes Dirty: Fingerprints/smudges on the lens prevent the capturing of clear
still images/videos. Wipe the lens with a soft cloth beforehand.
Avoid Exposure to Direct Sunlight: Be careful not to expose the lens to direct sunlight for
long periods. It may discolor the color filter and affect image colors.
Flash Warning
Do not shine the flash close to your eyes. Do not look directly at the flash when shining it. Do not
shine the flash at other people's eyes as it may affect eyesight, etc.

Take Pictures
You can take high-resolution pictures using your phone’s camera.
1. Tap

> Camera

2. Frame your subject on the screen.
3. Tap

. Your picture will be automatically saved to the Gallery.

Note: When the screen is turned off or locked, start the camera by pressing the Volume Down (-)
key twice. To use this, make sure the feature is turned on in Settings.
Tap
> Tools
> Settings
Capture+/Camera feature.

> General tab > Shortcut keys and turn on the Open

Record Videos
Record high-quality videos using your phone’s video camera.
1. Tap

> Camera

2. Frame your subject on the screen.
3. Tap

to start recording the video.

4. The length of the recording is displayed on the screen.
Note: Tap
5. Tap
6. Tap

to take pictures while recording video.
to pause recording video. You can resume recording again tapping

to stop recording. Your video will be automatically saved to the Gallery.

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Take Panoramic Photos
You can create a panoramic photo by moving the camera in one direction to photograph and stitch
continuous shots of a wide view.
1. Tap

> Camera

2. Tap

> Panorama.

3. Tap

and then slowly move the camera in one direction.

Move the device by following the direction of the arrow in the guideline.

4. Tap

to stop capturing the panoramic.

Zoom In or Out
You can use zoom in or out on the camera screen while taking a photo or recording a video.
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On the camera screen, pinch or spread two fingers to zoom in or out, then use the displayed +/slide bar.

Note: The zoom feature is not available when using the front camera.

Switching between Cameras
You can switch between the front and rear cameras to suit your environment.
On the camera screen, tap
rear cameras.

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or drag the screen in any direction to switch between the front and

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Note: Use the front camera to take selfies. See Selfie Shot for details.

Selfie Shot
You can use the front camera to view your face on the screen and take selfies.

Using the Power/Lock Button
Simply place your finger on the Power/Lock Button when the front camera is on.

Gesture Shot
You can take selfies by using gestures.
Show your palm to the front camera and then clench your fist. You can also clench your fist and then
open it towards the front camera.
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In three seconds, a photo is taken.

Note: To use this function, make sure that Gesture shot is selected under camera Settings.

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Note: Make sure that your palm and fist are within the reference line so that the camera can detect
them.

Interval Shot
You can take selfies at an interval.
While using the front camera, touch and hold
clench your fist twice quickly.
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. You can also show your palm to the camera, then

Four photos are taken at about two seconds interval after a timer delay of three seconds.

Gesture View
After taking a selfie with the front camera, you can preview the selfie immediately by placing the
screen close to your face.

Note: Tap

> Gesture view to enable the Gesture view feature.

Note: Only one preview is available each time a photo is taken.
Note: If you rotate the device while in preview screen, the screen switches to camera mode.

Save as Flipped Image
Before taking a photo or recording a video with the front camera, tap
image is flipped horizontally.

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Camera and Video

> Save as flipped. The

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View Pictures and Videos Using Gallery
Using the Gallery application, you can view pictures and watch videos that you’ve taken with your
phone’s camera, downloaded, or copied onto your storage card or phone memory.
For pictures that are on your storage card or phone memory, you can do basic editing such as
rotating and cropping. You can also easily assign a picture as your contact picture or wallpaper and
share pictures with your friends.

View Pictures and Videos
You can access and view all your stored pictures and videos from your phone’s Gallery.
1. Tap

> Gallery

The album list opens.
2. Tap an album (such as Camera).
The list of pictures and videos for the album opens.
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To select another album, tap Back

to return to the Albums tab.

3. Tap an image to view the picture or video.
The picture opens or the video begins playing.
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Tap a picture or video to view it full screen.
When viewing pictures and videos, you can touch and hold an image to open a selection
menu and choose what to do with the picture or video.

Pictures and Videos: Review Screen
After capturing a picture or video, from the camera screen, tap the thumbnail image at the bottom
right corner of the screen to see the item in the review screen. From there, you can access options
such as save, view, send, or delete the picture or video.

Pictures and Videos: Options while Viewing
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Zoom In or Out on a Picture: Tap the screen twice or pinch the screen to zoom in or out on a
picture.

Viewing Videos: Use the onscreen controls to play, pause, or stop the video playback.

After selecting an album from the Albums tab, you can browse through the pictures and videos of
that album. Tap a picture or video to view it in full screen. By default, the pictures and videos in an
album are displayed in grid view.

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Note: When viewing pictures, you can touch and hold on a picture or video to open a selection menu
and choose what to do with the picture or video.

Edit Pictures
Whether you’re browsing pictures in filmstrip or grid view in the Gallery application, you can touch
and hold on a picture to open a selection menu and choose to delete the picture, rotate or crop it, and
more.

Rotate and Save a Picture
1. Tap

> Gallery

The album list opens.
2. Tap an album (such as Camera).
The list of pictures and videos for the album opens.
3. Tap the picture you want to rotate.
4. Tap

> Rotate, then select either Rotate left or Rotate right.

The picture is rotated and saved to the phone or SD card, depending on your settings.

Crop a Picture
1. Tap

> Gallery

The album list opens.
2. Tap an album (such as Camera).
The list of pictures and videos for the album opens.
3. Tap the picture you want to crop.
4. Tap

> Crop.

A crop box appears on the picture.
5. To adjust the crop box size, touch and hold the edge of the box. When directional arrows appear,
drag your finger inward to or outward to resize the crop box.
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To move the crop box to the part of the picture that you want to crop, drag the crop box to the
desired size and position.

6. Tap OK to apply the changes to the picture.
The cropped picture is saved in the album as a copy. The original picture remains unedited.

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Share Pictures and Videos
The Gallery application lets you send pictures and videos using email or multimedia messages. You
can share pictures on your social networks (such as Facebook, Flickr, and Twitter) and share videos
on YouTube. You can also send them to another phone or your computer using Bluetooth.

Send Pictures or Videos by Email
You can send several pictures, videos, or both in an email or Gmail message. They are added as file
attachments in your email.
1. Tap

> Gallery

The album list opens.
2. Tap an album (such as Camera).
The list of pictures and videos for the album opens.
3. Tap the picture or video you want to share.
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To select multiple items, tap
include.

while viewing an album. Then tap all the items you want to

4. Tap SHARE and then on the Share via menu, tap Gmail.
5. Follow the onscreen prompts to complete and send the message.
For more information about using Gmail, see Create and Send a Gmail Message.

Send a Picture or Video by Multimedia Message
Multimedia Messaging (MMS) lets you send pictures and videos using your phone’s messaging app.
Although you can send several pictures or videos in a multimedia message, it may be better to just
send one at a time, especially if the files are large in size.
1. Tap

> Gallery

The album list opens.
2. Tap an album (such as Camera).
The list of pictures and videos for the album opens.
3. Tap the picture or video you want to share.
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To select multiple items, tap
include.

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while viewing an album. Then tap all the items you want to

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4. Tap SHARE and then on the Share via menu, tap Messaging.
5. Follow the onscreen prompts to complete and send the message.
For more information about sending multimedia messages, see Send a Multimedia Message
(MMS).

Send Pictures or Videos Using Bluetooth
You can select several pictures, videos, or both and send them to someone’s phone or your
computer using Bluetooth. Make sure that Bluetooth is on.
1. Tap

> Gallery

The album list opens.
2. Tap an album (such as Camera).
The list of pictures and videos for the album opens.
3. Tap the picture or video you want to share.
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To select multiple items, tap
include.

while viewing an album. Then tap all the items you want to

4. Tap SHARE and then on the Share via menu, tap Bluetooth.
5. Follow the onscreen prompts to complete and send the files.
For more information, see Bluetooth.

Share Pictures or Videos via Additional Apps or Social
Media
From Gallery, you can share your pictures and videos from a variety of apps and social media sites,
such as Facebook, Google+, Instagram, Flickr, and more. Available apps will vary depending on
what you have installed on your phone.
1. Tap

> Gallery

The album list opens.
2. Tap an album (such as Camera).
The list of pictures and videos for the album opens.
3. Tap the picture or video you want to share.

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To select multiple items, tap
include.

while viewing an album. Then tap all the items you want to

4. Tap SHARE and then on the Share via menu, tap the app you want to use.
5. Follow the prompts to complete and post or share your pictures or videos.
The upload is completed.
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For confirmation, check the status bar for the upload information.

Share Videos on YouTube
You can share your videos by uploading them to YouTube™. Before you do this, you must create a
YouTube account and sign in to that account on your phone.
1. Tap

> Gallery

The album list opens.
2. Tap an album (such as Camera).
The list of pictures and videos for the album opens.
3. Tap the video you want to share.
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To select multiple videos, tap
include.

while viewing an album. Then tap all the videos you want to

4. Tap SHARE and then on the Share via menu, tap YouTube.
5. Enter the prompted information, such as title and description, and select a privacy option.
6. Tap Upload

The upload is completed.

Camera Settings
You can adjust your camera’s settings using the icons on the main camera screen and the full
camera settings menu.

Switch Cameras
Your phone lets you use different types of cameras depending on your settings and downloads.
1. Tap

> Camera

The camera viewfinder appears.

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2. Tap

The camera switches.

Set Camera Functions
You can configure your camera’s settings to fit any situation and event.
1. Tap

> Camera

The camera viewfinder appears.
2. Tap

The camera settings menu opens.
3. Select your desired settings.
The settings are applied.
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Items that can be set differ depending on the camera type in use.

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Productivity
The following topics detail many of your phone’s tools and features such as the stylus pen, maps and
navigation, calculator, clock, Capture+, QuickMemo+, and more.

Google Calendar
Use the Calendar to create and manage events, meetings, and appointments. Your Calendar helps
organize your time and reminds you of important events. Depending on your synchronization
settings, your phone’s Calendar stays in sync with your Calendar on the Web, Exchange ActiveSync
calendar, Google Calendar, and Outlook calendar.
In order to sync with your Google calendar, you must sign in to a Google account on your phone. See
Google Account.

Calendar Operations
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View Today’s Calendar: From the Calendar, tap

Change Calendar View: From the Calendar, tap
change the current view.

View Next/Previous Month (Month View): From the Calendar, flick the screen left or right.

View Next/Previous Week (Week View): From the Calendar, flick the screen left or right.

View Next/Previous Day (Day/3 Day View): From the Calendar, flick the screen left or right.

View the Next/Previous Time Period (Day/3 Day/Week View): From the Calendar, flick the
screen up or down.

> Day, 3 Day, Week, or Month to

Add an Event to the Calendar
Add events to your calendar directly from the Calendar application.
1. Tap

> Google

> Calendar

The Calendar app opens.
2. Tap

> Event

An event entry screen opens.
3. Enter an event title, start date/time, end date/time, etc., and then tap SAVE.
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If you have more than one account to sync with, tap Events and select one in which to add
your event.

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The event is added to your calendar.
Tip: You can also create event by finding an empty time on your calendar. Just switch to a view with
an hour grid, like Day view, and then double-tap an empty time.

Add Reminders in the Calendar
You can add reminders in Google Calendar. Reminders carry over to the next day until you mark
them as done. Your reminders are private and can’t be shared with anyone else.
1. Tap

> Google

> Calendar

The Calendar app opens.
2. Tap

> Reminder

3. Type your reminder, or choose a suggestion and tap DONE.
4. Choose a date, time, and frequency.
5. Tap SAVE.
You will see the reminder in the Google Calendar app. When you mark a reminder as done, it
will be crossed out in the Google Calendar app, and will stay on the date you marked it as
done.

Marking a Reminder as Done
1. Tap

> Google

> Calendar

2. Tap the reminder.
3. Tap MARK AS DONE.
The reminder will be crossed out on your calendar.

Create a Goal in the Calendar
When you create a goal, you choose how much time you want to spend on it each week. Google
Calendar automatically schedules time to work on your goal.
1. Tap

> Google

> Calendar

The Calendar app opens.
2. Tap

> Goal

An event entry screen opens.

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3. Choose a category, like Exercise or Build a skill. To create a custom goal, pick a category,
then tap Custom.
4. Follow the directions on your screen to set up your goal.
5. Tap

Goals will be automatically added to your calendar, starting with the first of four weeks. You
can adjust the time or length of these events at any time.

Marking a Goal as Done
1. Tap

> Google

> Calendar

2. Tap the goal.
3. Tap Did it.
The goal will be crossed out on your calendar.

Edit Calendar Events, Reminders, or Goals
You can view and edit events, reminders, or goals.
1. Tap

> Google

> Calendar

2. Tap the event (or reminder or goal) you want to edit.
3. Tap

4. Make changes to your event, then tap SAVE.

Delete Calendar Events, Reminders, or Goals
You can delete an event, a reminder, or a goal from its details page.
1. Tap

> Google

> Calendar

2. Tap the event (or reminder or goal) you want to delete.
3. Tap

> Delete > OK.

Quickly Hide or Show Events
You can easily hide or show calendars if you don’t need to see them all the time.
1. Tap

> Google

2. In the top left, tap

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3. Tap each item (such as Events or Holidays) to hide.
The checkmark changes to an empty box outline. The item will be hidden on the calendar.

Calendar Settings
You can change your settings for Google Calendar, including your display, notifications, and time
zone.
1. Tap

> Google

2. In the top left, tap

> Calendar

> Settings.

3. Tap General to access general settings, Events from Gmail to add events from Gmail
messages, or tap each calendar item to configure it.
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General: Start of the week, Use device time zone, Time zone, Alternate calendar, Show
week number, Show declined events, Default event duration, Notify on this device, Use
standard tone, Vibrate, and Quick responses.
Events from Gmail: When you get an email about event like a flight, concert, or restaurant
reservation, it will be added to your calendar automatically. To deactivate this, tap the switch
.

Tap Events, Reminders, Birthdays or Holidays to customize its settings, such as color
code or notifications.

Using the Stylus Pen
You can create a memo using the real pen-like stylus. With the Pen Pop feature, you can quickly
access Memo apps when you pull the stylus pen out.

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To configure options for when the stylus pen is removed from its slot, see Pen.

Navigation Apps
Your phone offers a number of location-based navigation programs to help you figure out where you
are and get you where you’re going.

Enable Location Services on Your Phone
Before using any location-based services, you must enable your phone’s location feature. For
information about setting your phone’s location options, see Location.

Google Maps
Use the Google Maps app to determine your location, find directions, browse local businesses and
attractions, rate and review places, and more.

View Maps of Specified Places
Use Google Maps to locate and map a specific address or destination.
1. Tap

> Google

> Maps

to view videos stored in the storage.

Google Maps opens.
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If prompted, follow the onscreen instructions to accept terms of use.

2. Tap the search bar.
3. Enter an address, city, facility name, etc., and then tap a candidate in the results list or tap the
Search icon in the keyboard.
A map of the specified location opens.

Scout
Scout™ by Telenav is a daily personal navigator that helps you get where you’re going. It lets you
see and hear turn-by-turn directions and it can provide important, personalized information about
traffic and alternate routes.

Install the Scout App on Your Phone
Before you use Scout on your phone, you may need to download and install the app from the Google
Play Store app.
1. Tap

> Play Store

2. Tap the Search icon and search for "scout."

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3. Tap Scout GPS Navigation & Meet Up from the results list.
4. Tap INSTALL, and then tap ACCEPT.
The app will be downloaded and installed on your phone.
5. When the download has completed, tap OPEN.
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To open the app from the home screen, tap

> Scout

Use Scout as Your Personal Navigator
1. Tap

> Scout

The Scout app will open.
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If prompted, accept the terms of use before continuing.

2. Follow the on-screen instructions to access, launch, and use.

Google Search
Search information saved on the phone and in phone applications as well as on the Internet.

Use Google Search
Type search terms in the Google Search bar to find information on your phone and around the globe.
1. From the home screen, tap the Google search bar or tap

> Google

The Search window opens.
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If confirmation appears, follow onscreen instructions.

2. Type your search keywords and tap

Search results appear.
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To search by voice, tap in the search bar and speak your search terms.

Google Search Options
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Changing Search Information: In the search window, tap
and select where to search.

Using Google Now: Google Now automatically searches for information based on search
keywords used, your current location, etc., and presents search results in the search screen.
Google Now also informs users of scheduled events.

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To use all of Google Now’s functions, ensure that Google Location Reporting and Location
History are turned on in your location settings. Tap
> Tools
> Settings
tab > Location > Google Location History and select your options.

> General

Use Google Voice Search
Use your voice to search instead of typing, with Google Voice Search.
1. Tap

> Google

2. Tap

in the search bar.

> Google

The Voice Search window opens.
3. Say your search terms.

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Search results appear.

Calculator
Your phone’s convenient built-in calculator lets you perform basic and advanced mathematical
equations.
1. Tap

> Tools

> Calculator

2. Use the keypad to make a calculation.
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To use scientific calculator, drag the green colored slide bar located on the right side of the
screen to the left.
To restart a calculation, touch and hold the DEL button.

Clock
Your phone has a clock app that lets you set alarms, view time in time zones around the world, use a
stopwatch, set a timer, and use your phone as a desk clock.

Checking the Time
You can check the phone any time on your phone. The current time displays in the upper right corner
of the status bar. Many widgets and lock screens also display the time and provide options for how
time is displayed.

Set Alarms
Set multiple alarms using your phone’s Clock app.
1. Tap

> Tools

> Clock

2. Tap an existing alarm to change its time and other attributes or tap Add alarm
one.

to add a new

3. Set the time of the alarm. You can change the time by scrolling up/down the hour and minute and
AM/PM field or tap the hour and minutes fields to enter the time with the keyboard.
4. Tap Repeat to select the days when you want the alarm to sound. (If you don't set a repeat, the
alarm will only sound on the assigned day.)
5. Tap Alarm sound to select a ringtone for the alarm. The ringtone plays briefly when you select
it.
6. Slide the button on the Alarm volume slider to the right to increase the alarm volume and to the
left to decrease it.
7. Tap Alarm with vibration to have the phone vibrate, in addition to playing the ringtone.

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8. Tap Snooze duration to open a dialog box to set the amount of time to wait before sounding the
alarm again if it is not dismissed. You can set the alarm to ring repeatedly from 5 minutes up to 1
hour.
9. Tap Enter memo text to enter a name for the alarm.
10. Tap Puzzle lock to enable this option if desired, which requires you to wake up enough to solve
a simple puzzle to dismiss the alarm.
11. When you're finished, tap SAVE.

Additional Clock Features
Your phone’s clock app provides additional useful features including world clock, stopwatch, and
timer functions. All features are available from the clock app display.
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Tap

> Tools

> Clock

World Clock
The world clock lets you keep track of the current time in multiple cities around the globe.
1. Tap

> Tools

2. Tap

to add a city.

> Clock

> World clock tab.

3. Enter the city name in the search field and tap

on the keyboard.

– or –
Scroll through the cities list and tap the city.
4. You can add as many cities as you want. Repeat steps 2 and 3.

Timer
The timer provides a countdown timer.
1. Tap

> Tools

> Clock

> Timer tab.

2. Tap the Hour/Minute/Second sections to set the timer.
3. Tap
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Tap

to start.
to reset the timer and start over.
to resume the timer after it's stopped.
to pause the timer.

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Stopwatch
The stopwatch lets you time events down to the hundredth of a second.
1. Tap

> Tools

> Clock

> Stopwatch tab.

2. Tap

to start stopwatch time.

3. Tap

to pause the stopwatch.

While measuring time, tap

to record lap times.

Capture+
The Capture+ feature allows you to create memos and capture screen shots. You can use Capture+
to easily and efficiently create memos during a call, with a saved picture or from most phone screens.
1. While viewing the screen you want to capture and create a memo on, slide the status bar down
and tap

2. Create a memo using the following options:
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: Tap to save the current memo.

: Tap to undo the most recent action.

: Tap to redo the most recently undone action.

: Tap to add typed text to the memo.

: Tap to add freehand notations to the memo.

: Tap to use the eraser on the drawing you've added to the memo.

: Tap to crop the memo.

: Tap to share the memo or change the background paper style.

Note: Please use a fingertip while using the Capture+ feature. Do not use your fingernail.

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3. Tap

to save the current memo.

4. Tap QuickMemo+ or Gallery to select where to save the note.
Discard the current Capture+:
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Tap

until you exit Capture+.

View the Saved Memo
Your memo can be saved in the QuickMemo+ application or in the Gallery application.
To view the memo saved in QuickMemo+:
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Tap

> QuickMemo+

and select the memo.

To view the memo saved in your Gallery:
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Tap

> Gallery

and select the Capture+ album.

QuickMemo+
Use your phone’s QuickMemo+ app to save text, memos, lists, and more.
1. Tap

> QuickMemo+

The memopad list appears.
2. Tap and enter your memo title and text.
3. Tap

The memo is saved.

File Manager
View files stored on your phone.
1. Tap

> Tools

> File Manager

File Manager launches.
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Follow onscreen instructions for first-time use and permissions.

2. Tap the file type and then tap the file you want to open.
The app opens and displays the file.

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Voice Recorder
You can record and save your voice or others’ voices from important events. Recorded voice files
can be played back or shared.
1. Tap

> Tools

> Voice Recorder

To save the location details of a recording, tap Location.

To add an event, tap Event and add an event to the date you want.

2. Tap
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To pause the recording, tap

3. Tap
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.
.

to end the recording.

The file is saved automatically and the Recorded files screen appears.

4. Tap

to play the recorded voice.

Note: If you tap

, recorded voice files appear. You can play a recorded voice file from the list.

Uninstalled Apps
You can view the uninstalled apps on the home screen. You can also reinstall apps which were
uninstalled within 24 hours from now.
1. Tap

> Uninstalled apps

2. Activate the desired function:
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Reinstall: Reinstall the selected app.
: Remove the uninstalled apps permanently from the device.

Note: Uninstalled apps are automatically removed from the device 24 hours after it was uninstalled.
If you want to reinstall the uninstalled apps, you must download them again from the app store.
Note: This feature is activated on the default home screen only. If you uninstall apps while using the
EasyHome screen or other launcher, they are immediately and permanently removed from the
device.

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Entertainment and Activities
The following topics address your phone’s entertainment and activities options.

Google Play Music App
The Google Play Music app lets you browse, shop, and play back songs purchased from Google
Play as well as songs you have loaded from your own music library. The music you choose is
automatically stored in your Google Play Music library and instantly ready to play via streaming or
download.
For more information about Google Play Music, visit play.google.com/about/music.
Note: For information about loading music onto your phone, see Transfer Files Between Your
Phone and a Computer.

Play Music with Google Play
Use the Google Play Music app to listen to all your music on your phone. Compatible music file
formats include: MP3 (.mp3), AAC (.m4a, .aac), WMA (.wma), FLAC (.flac), Vorbis (.ogg), ALAC
(.m4a).
1. Tap

> Google

> Play Music

The Play Music app opens to the Listen Now screen.
2. To view additional music options, tap Menu

and select an option.

3. Tap an item from the category window and then tap a song.
The song begins playing.

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Google Play Music Screen Layout
The following diagram outlines the main features of the Play Music app player screen.

Feature

Description

Music title/Artist

Displays music title and artist (if available).

Repeat/Play next

Repeat the current song or play the next song queued.

Elapsed time

Amount of time the song has been playing.

Rate (thumbs
up/thumbs down)

Rate the current song.

Previous song

Play the previous song.

Play/Pause

Play or pause the current song.

Next song

Play the next song.

Song length

The length of the song.

Shuffle playlist

Shuffle the current playlist or queue.

Music image/Album
name

Display music images and album names (if available).

Options menu

Access the options menu.

Music list

View the current playlist or queue.

Create Playlists in Google Play Music
Organize music into playlists to fit every occasion.
1. Tap

> Google

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The Play Music app opens to the Listen Now screen.
2. Tap Menu

and tap Music library > Albums or Songs tab.

3. Tap More options

next to an item from the category window and then tap Add to playlist.

4. Tap NEW PLAYLIST.
5. Enter a name and tap CREATE PLAYLIST.
The playlist is created.
6. Return to the library view and select ALBUMS or SONGS.
7. Tap More options

next to an item and then tap Add to playlist > [playlist name].

The song or album is added to the playlist. Repeat to add more items to the playlist.

Adding Currently Playing Music to a Playlist
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From the player view, tap More options

> Add to playlist > [playlist name].

The music is added to the playlist.

Sprint Music Plus
With Sprint Music Plus and the Music Store, Ringtone Store, and Ringback Tone Store, you can
purchase, download, and play music, ringtones, and ringback tones for your phone.

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Install the Sprint Music Plus App on Your Phone
Before you use Sprint Music Plus on your phone, you must download and install the app from the
Google Play store app.
1. Tap

> Play Store

2. Tap the Search icon and search for "sprint music plus."
3. Tap Sprint Music Plus from the results list.
4. Tap INSTALL.
The app will be downloaded and installed on your phone.
5. When the download has completed, tap OPEN.
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To open the app from the home screen, tap

> Sprint Music Plus

Access Sprint Music Plus
1. Tap

> Sprint Music Plus

The app opens.
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The first time you use the app, tap Accept to agree to the Premium Services Terms of Use.

2. Tap a store option from the main page (Ringbacks Store, Music Store, or Ringtones Store),
or tap
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> Music (under Library) to access your music.

Tap the onscreen navigation tools to skip ahead or rewind. Tap
additional options.
For more information, tap Menu

at any time to see

> Settings > About or Help.

Note: If you have loaded music on to your phone from your computer (see Transfer Files Between
Your Phone and a Computer), you will need to sync your music to listen to it through Sprint Music
Plus. From the Sprint Music Plus app, tap > Settings > Synchronize your music library. Once
synced, you will see your music in the library.

Purchase and Download Music from the Sprint Music Plus Store
From the Sprint Music Plus Store, you can shop for songs to purchase and download to your phone.
1. Tap

> Sprint Music Plus

> Music Store.

The app will open and display the Music Store.

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2. Enter a song or artist in the search field or browse through options in the tabs in the center of the
screen.
3. Tap a song to select it.
The song information screen is displayed.
4. Follow the onscreen instructions to preview or purchase the song. Tap
the Sprint Music Plus menu.

at any time to display

Tip: For ringtones or ringback tones, tap Ringtone Store or Ringback Tone Store from the Sprint
Music Plus main menu.

Back Up Your Downloaded Music Files
Sprint recommends that you back up your downloaded music files to your computer. Although the
downloaded files can only be played on your phone and on your account, backing them up to your
computer lets you access the files in case your phone is misplaced.
1. Connect your phone to your PC using a USB cable.
2. Open the Notifications Panel and tap the USB connection.
3. Select File transfer and use your computer to navigate to phone's Music folder.
4. Select and copy the music files to a folder on your computer’s hard drive.

YouTube
View videos uploaded to YouTube and upload your own videos to your YouTube account.

View YouTube Videos
You can use the YouTube app to view videos on YouTube even if you aren’t signed in to a YouTube
account.
1. Tap

> Google

> YouTube

The YouTube app launches.
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If you’re prompted to provide confirmation to use the site, follow the onscreen instructions to
continue.

2. Search through the YouTube channels and tap a video you want to see.
The video plays on your phone screen.
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Tap the screen to pause or resume play while watching.

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Post a Video to YouTube
You can post videos to your YouTube account from your phone. Before posting, you must set up a
YouTube account and sign in to it on your phone.
1. Tap

> Google

> YouTube

The YouTube app launches.
2. Tap

3. Select a video to upload.
Enter a title, description, and tags, and select a privacy setting.
4. Tap

The video is uploaded to your YouTube channel.

Get Support from Sprint Zone
Access your Sprint account, get phone information and help, find recommended apps, and more.
1. Tap

> Sprint Zone

2. Tap an option on the main screen or tap Menu

and select from a full list of options.

Note: Sprint Zone categories and options are subject to change. Check back frequently for new
content and updates.

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NASCAR MOBILE
Now you have the ability to get every bit of NASCAR coverage, news, and stats right on your phone.

Install the NASCAR MOBILE App on Your Phone
Before you use the NASCAR MOBILE app on your phone, you must download and install the app
from Google Play.
1. Tap

> Play Store

2. Tap the Search icon and search for "nascar mobile."
3. Tap NASCAR MOBILE from the results list.
4. Tap INSTALL, and then tap ACCEPT.
The app will be downloaded and installed on your phone.
5. When the download has completed, tap OPEN.
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To open the app from the home screen, tap

> NASCAR

Use the NASCAR MOBILE App
1. Tap

> NASCAR

The NASCAR Mobile app opens.
2. Follow the prompts to customize your app and begin following your favorite racers.

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Settings
The topics in this section will cover your phone’s settings menus and options. For an overview of the
settings menu, see Basic Settings.

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Networks Settings
This group of settings lets you control your phone's Wi-Fi settings, Bluetooth, Tethering, VPN,
Mobile networks, and more.

Basic Settings
Your phone’s settings menu provides access to all your phone settings, from connections, display,
and sounds, to accounts, applications, and more.

Access Settings
1. Tap

> Tools

> Settings

The settings menu opens.
2. Select categories and then select your settings options.
Tip: You can also access settings from the notification panel. Pull down the status bar and tap
Settings

Networks Settings Overview
The network settings menu allows you to configure the following options:
Category

Description

Airplane mode

Turn on or off wireless connections.

Wi-Fi Calling

Set up Wi-Fi Calling and enable/disable it.

Wi-Fi

Enable and set Wi-Fi options.

Bluetooth

Enable Bluetooth connections.

Mobile data

Check your phone’s mobile data.

Call

Set various call settings.

Share & connect

Share data and media with other devices.

Tethering

Share your mobile device's Internet connection.

Adjust additional network settings.

Access Networks Settings
1. Tap

> Tools

> Settings

2. Tap Networks tab.
3. Set your networks options.

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Your networks settings are saved and applied.

Airplane Mode
Airplane Mode (flight mode) allows you to use many of your phone’s features, such as games, and
music, when you are in an airplane or in any other area where making or receiving calls or data is
prohibited. When you set your phone to Airplane Mode, it cannot send or receive any calls or access
online data.

Activate Airplane Mode
1. Tap

> Tools

> Settings

> Networks tab.

2. Tap the Airplane mode switch
phone’s status bar will display

to turn the function on. While in Airplane Mode, your
.

Deactivate Airplane Mode
1. Tap

> Tools

> Settings

2. Tap Airplane mode switch

> Networks tab.
to turn the function off.

Wi-Fi Calling
You can make and receive calls over a connected Wi-Fi network to help improve voice and data
coverage. For details on Wi-Fi Calling feature, see Wi-Fi Calling.

Wi-Fi Settings
Your phone lets you take advantage of Wi-Fi hotspots for high-speed data access using available
computer networks. For details on your phone‘s Wi-Fi features and settings, see Configure Wi-Fi
Settings.

Bluetooth Settings
Your phone’s Bluetooth capabilities let you use wireless headsets, send and receive pictures and
files, and more. For details on your phone‘s Bluetooth settings, see Bluetooth.

Mobile Data Settings
You can check the current data usage, set to enable/disable mobile data, or set the mobile data limit.

Settings

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Turn Mobile Data On or Off
1. Tap

> Tools

> Settings

2. Tap the Mobile data switch

> Networks tab > Mobile data.
to turn it on.

– or –
Tap the Mobile data switch

to turn it off.

Call Settings
Your phone's Call settings menu lets you configure options. For details on your phone's Call
settings, see Call Settings Menu.

Share & Connect
Your phone lets you use the wireless technology that enables data transmission between devices.

File Sharing
Send and receive files with computers and LG devices.
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Tap

> Tools

> Settings

> Networks tab > Share & connect > File sharing.

Media Server
Share media content with nearby DLNA-compatible devices.
1. Tap

> Tools

> Settings

> Networks tab > Share & connect.

2. Tap Media server > Content sharing to allow nearby devices to access your content.

LG AirDrive
Connect to your PC to manage your phone. Download LG Bridge from the LG Electronics website
on your PC before use. When you sign in to the same LG Account on your phone and PC, you can
use the LG AirDrive function.
1. Log in to the same LG account on a mobile device and a PC.
2. Tap

> Tools

> Settings

> Networks tab > Share & connect > LG AirDrive.

3. Run the LG Bridge application on your PC and select LG AirDrive.

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Printing
The Printing menu allows you to manage your Google Cloud Print settings and print jobs.
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Tap

> Tools

> Settings

> Networks tab > Share & connect > Printing.

Tethering
Your phone's Tethering settings menu lets you configure to share your phone's Internet connection
with other devices. For details on your Tethering, see Tethering.

More
This menu allows you to personalize additional wireless feature settings.

Mobile Networks
This menu allows you to configure various mobile network settings.
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Tap

> Tools

> Settings

> Networks tab > More > Mobile networks.

Mobile Data
Enable and disable data access over the mobile network.
1. Tap

> Tools

> Settings

2. Tap the Mobile data switch

> Networks tab > More > Mobile networks.
.

4G Settings
View your 4G network provider and IP address.
1. Tap

> Tools

> Settings

> Networks tab > More > Mobile networks.

2. Tap the 4G settings to check Network operator and IP address.
Network Mode
Choose your preferred network mode.
1. Tap
> Tools
mode.

> Settings

> Networks tab > More > Mobile networks > Network

2. Choose from the following options:
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Tap Automatic to turn on the Automatic radio band.

Tap LTE/CDMA to turn on the LTE/CDMA radio band.

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Tap CDMA to turn on the CDMA radio band.

Tap GSM/UMTS to turn on the GSM/UMTS radio band.

Access Point Names
Manage APN information.
1. Tap

> Tools

> Settings

> Networks tab > More.

2. Tap Mobile networks > Access point names.

Roaming Settings
With your phone and global roaming service, you can make phone calls and use wireless data
services around the globe on compatible CDMA and GSM/UMTS networks.

Roaming Icon
Your display screen always lets you know when you’re off the Nationwide Sprint Network.
Anytime you are roaming, the phone displays the roaming icon (

Roam on Other Digital Networks
When you’re roaming on digital networks, your call quality and security will be similar to the quality
you receive when making calls on the Nationwide Sprint Network. However, you may not be able to
access certain features, such as data services, depending on the available network.
Note: If you’re on a call when you leave the Nationwide Sprint Network, your call will be dropped. If
your call is dropped in an area where you think Sprint service is available, turn your phone off and on
again to reconnect to the network.

Check for Voicemail Messages While Roaming
When you are roaming off the Nationwide Sprint Network, you may not receive a notification of new
voicemail messages on your phone. Callers can still leave messages, but you will need to
periodically check your voicemail for new messages if you are in a roaming service area for an
extended period of time.
1. Dial your 10-digit wireless phone number.
2. When you hear your voicemail greeting, tap

3. Enter your passcode at the prompt and follow the voice prompts.
When you return to the Nationwide Sprint Network, voicemail notification will resume as normal.

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Roaming Mode
Your phone allows you to control your roaming capabilities. By using the Roaming menu option, you
can determine which signals your phone accepts.
Choose from two different settings on your dual-band phone to control your roaming experience.
1. Tap

> Tools

> Settings

> Networks tab > More > Mobile networks > Roaming.

2. Tap Use roaming to enable roaming on your device.
3. Tap each Domestic roaming option and International roaming option to place a checkmark and
connect to voice and data service while roaming.
Note: With Data roaming off, you can still transmit data with a Wi-Fi connection. See Configure WiFi Settings.

Roaming Alerts
Roaming alerts make it easy to manage your roaming by providing a warning when your device is
roaming on another carrier's network.
To turn Call alerts on or off:
1. Tap

> Tools

> Settings

> Networks tab > More > Mobile networks > Roaming >

> Set roaming alerts.
2. Tap each roaming alert option to activate or deactivate this function. When active, an extra key
press is required for dialing when in a roaming area.
Note: Call alerts are turned on by default on your phone. Voice dialing and speed dialing are not
available when you are roaming with Call Guard enabled.
To place roaming calls with Call alerts on:
1. Tap

> Phone

2. Enter 1 + area code + the seven-digit number and tap

To answer incoming roaming calls with Call alerts on:
1. Swipe
apply.

in any direction. A message will be displayed notifying you that roaming charges will

2. Tap CALL.

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Data Roam Guard
Depending on service availability and roaming agreements, your phone may be able to access data
services while roaming on certain digital systems. You can set your phone to alert you when you are
roaming off the Nationwide Sprint Network and try to use data services such as messaging.
Note: Data roaming alerts are not turned on by default on your phone.
To set your Data roaming notification:
1. Tap

> Tools

> Settings

> Networks tab > More > Mobile networks > Roaming >

> Set roaming alerts.
2. Tap the Domestic data roaming, International data roaming buttons or both to activate the
function.
To use data services when Data roaming alerts are active:
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When a pop-up notification appears informing you that data roam charges may apply, tap
Connect or Always Connect to connect.

Virtual Private Networks (VPN)
From your phone, you can add, set up, and manage virtual private networks (VPNs) that allow you
to connect and access resources inside a secured local network, such as your corporate network.

Prepare Your Phone for VPN Connection
Depending on the type of VPN you are using at work, you may be required to enter your login
credentials or install security certificates before you can connect to your company’s local network.
You can get this information from your network administrator. Before you can initiate a VPN
connection, your phone must first establish a Wi-Fi or data connection.

Set Up Secure Credential Storage
If your network administrator instructs you to download and install security certificates, follow the
instructions below.
1. Tap

> Tools

> Settings

> General tab > Fingerprints & security.

2. Tap Certificate management > Install from storage for desired certificates.
You can then download and install the certificates needed to access your local network. Your
network administrator can tell you how to do this.

Add a VPN Connection
Use the Wireless & networks settings menu to add a VPN connection to your phone.

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1. Tap

> Tools

> Settings

> Networks tab > More > VPN.

2. Tap Basic VPN > Add Basic VPN or LG VPN > Add LG VPN.
Note: A screen lock is required to configure a VPN.
3. Configure the settings according to the security details you have obtained from your network
administrator.
4. When finished, tap SAVE.
The VPN is then added to the VPNs section of the VPN settings screen.

Connect to or Disconnect From a VPN
Once you have set up a VPN connection, use the Wireless networks settings menu to connect to or
disconnect from the VPN.

Connect to a VPN
1. Tap

> Tools

> Settings

> Networks tab > More > VPN.

2. In the VPNs section, tap the VPN that you want to connect to.
3. When prompted, enter your login credentials, and then tap CONNECT. When you are
connected, the VPN connected icon

appears in the notification area of the status bar.

4. Open the Web browser to access resources such as intranet sites on your corporate network.

Disconnect From a VPN
1. Drag the status bar down to open the Notification panel.
2. Tap the VPN connection, and then tap Disconnect VPN to disconnect.

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Sound Settings
In the Sound settings menu, you can configure call and notification ringtones, audio volume, as well
as some related settings.

Sound Settings Overview
The sound settings menu allows you to configure the following options:
Category

Description

Sound profile

Set your phone's sound profile.

Volume

Adjust your phone's volume settings to suit your needs and your
environment.

Ringtone

Set ringtones to alert you of incoming calls.

Ringtone ID

Set incoming calls with ringtones composed automatically from their
phone number.

Sound with vibration

Set the phone to vibrate accompanying the ringtone.

Vibrate type

Set a vibrate type.

Do not disturb

Set a schedule when to prevent interruptions from notifications.

Lock screen

Choose if you want to show or hide notifications on the lock screen.

Apps

Prevent apps from displaying notifications or set apps to show
notifications with priority.

Notification LED

Configure the notification flash options.

Adjust additional sound settings.

Access Sound Settings
1. Tap

> Tools

> Settings

2. Tap Sound tab.
3. Set your sound options.
Your sound settings are saved and applied.

Sound Profile
Set your phone's sound profile.
1. Tap

> Tools

> Settings

> Sound tab.

2. Tap Sound profile.

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3. Tap one of the three options:
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Sound

Vibrate only

Silent

Volume
Adjust your phone's volume settings to suit your needs and your environment.
1. Tap

> Tools

> Settings

> Sound tab.

2. Tap Volume.
3. Adjust each volume level.
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Ringtone: Changes the volume of your call ringtones (if applicable).
Notification sound: Allows you to set this volume level. This is the volume of the ringtone
when you receive a notification.
Touch feedback & system: Changes the volume for feedback taps and system
notifications.
Music, video, games & other media: Changes the volume of your music, videos, and
other media.

4. Tap OK.
Tip: You can adjust the ringer volume on the home screen or Applications screen, or almost any
screen by using the Volume Buttons on the back of your phone. In other applications such as Music,
YouTube, spoken directions, and other audio, the Volume Buttons control the volume of the
application.

Ringtone
The phone ringtones alert you of incoming calls.
To select a ringtone for voice calls:
1. Tap

> Tools

> Settings

> Sound tab.

2. Tap Ringtone.
3. Tap a ringtone to select it and to hear it. If you want to set the ringtone, tap OK. If not, select
another ringtone or tap CANCEL.
To use a song as a ringtone:

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1. Tap

> Tools

> Settings

> Sound tab.

2. Tap Ringtone.
3. Tap

and tap a song.

For details about using the Music Player application, see Google Play Music App.

Ringtone ID
Allows you to set incoming calls with ringtones composed automatically from their phone number.
1. Tap

> Tools

> Settings

> Sound tab.

2. Tap Ringtone ID.
3. To activate this feature, tap the Ringtone ID switch

4. Tap Compose ringtones for to select if you want to create ringtones for everyone, your
contacts, or your favorites.

Sound with Vibration
Allows you to set the phone to vibrate accompanying the ringtone.
1. Tap

> Tools

> Settings

> Sound tab.

2. Tap the Sound with vibration switch to turn on the feature.

Vibrate Type
Allows you to set a vibrate type for incoming calls, incoming messages and email, alarms, and
calendar events.
1. Tap

> Tools

> Settings

> Sound tab.

2. Tap Vibrate type.
3. Set each vibrate type to the desired option.
4. Tap OK.

Do Not Disturb
Allows you to set a schedule when to prevent interruptions from notifications. You can set to allow
certain features to interrupt when Priority only is set.

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1. Tap

> Tools

> Settings

> Sound tab.

2. Tap Do not disturb.
3. Set the desired options as needed.

Lock Screen
Allows you to choose if you want to show or hide notifications on the lock screen.
1. Tap

> Tools

> Settings

> Sound tab.

2. Tap Lock screen.
3. Tap the desired option.

Apps
Allows you to prevent apps from displaying notifications or set apps to show notifications with priority
when Do not disturb is set to Priority only.
1. Tap

> Tools

> Settings

> Sound tab.

2. Tap Apps.
3. Tap the desired apps.
4. Choose Block to show no notifications from the app or choose Priority to show notifications
with priority on top of others and when Do not disturb set to Priority only.

Notification LED
Configure the notification flash options.
1. Tap

> Tools

> Settings

> Sound tab.

2. Tap Notification LED.
3. To activate LED lights for notifications, tap the Notification LED switch

4. Select the notification type(s) you want the LED to flash for.

More
This menu allows you to adjust additional sound settings.

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Notification Sound
When you receive a notification such as the arrival of new messages, calendar events, or alarms, the
phone sounds a ringtone.
1. Tap

> Tools

> Settings

> Sound tab.

2. Tap More > Notification sound.
3. Tap a sound to select it and to hear it. If you want to set the sound, tap OK. If not, select another
sound or tap CANCEL.

Vibrate on Tap
Vibrate when tapping the Home touch buttons and during other UI interactions.
1. Tap

> Tools

> Settings

> Sound tab.

2. Tap More > Vibrate on tap.
3. Tap the switch to turn on the feature.

Sound Effects
This menu lets you select whether you hear tones when touching numbers on the dialpad, selecting
on-screen options, and more.
1. Tap

> Tools

> Settings

> Sound tab.

2. Tap More > Sound effects.
3. Tap the switch next to a desired option to enable or disable the feature.

Voice Notifications
This menu lets you select whether or not you want the phone to read out the incoming call and the
message event automatically.
1. Tap

> Tools

> Settings

> Sound tab.

2. Tap More > Voice notifications.
3. Tap

Settings

to turn the feature on and set the desired options.

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Display Settings
Adjusting your phone's display settings not only helps you see what you want, it can also help
increase battery life.

Display Settings Overview
The display settings menu allows you to configure the following options:
Category

Description

Home screen

Configure your phone's home screen settings.

Lock screen

Configure your phone's lock screen settings.

Theme

Choose the desired theme.

Home touch buttons

Configure options for your home touch buttons.

Font type

Choose the desired font type.

Font size

Choose the desired font size.

Bold text

Choose whether the phone displays bold text.

Brightness

Adjust your screen’s contrast (brightness) to suit your surroundings.

Comport view

Set to reduce the amount of blue light on screen to reduce eye strain.

Auto-rotate screen

Choose whether the phone automatically switches the orientation of the
screen as you turn it sideways or even upside down.

Screen timeout

Select how long the display screen remains backlit after you touch the
screen or press a key before the screen darkens.

Adjust additional display settings.

Access Display Settings
1. Tap

> Tools

> Settings

2. Tap Display tab.
3. Set your display options.
Your display settings are saved and applied.

Home Screen
Configure your phone's home screen settings.

Select Home
Choose the desired Home theme.

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1. Tap

> Tools

> Settings

> Display tab.

2. Tap Home screen > Select Home.
3. Tap Home (standard Android layout), EasyHome (simplified version for users less familiar with
Android navigation), or Home & app drawer (provides separate layout for the Home screen
and apps list).

Wallpaper
Choose the desired wallpaper for the home screen.
1. Tap

> Tools

> Settings

> Display tab.

2. Tap Home screen > Wallpaper.
3. Choose a location and select the desired wallpaper.
4. Tap OK o SET WALLPAPER to set it as the wallpaper.

Screen Swipe Effect
Choose the desired type of effect to display when you swipe from one home screen canvas to the
next.
1. Tap

> Tools

> Settings

> Display tab.

2. Tap Home screen > Screen swipe effect.
3. Tap the desired effect and then tap OK.

Sort Apps By
Sort apps by name or download date or download date on the home screen.
1. Tap

> Tools

> Settings

> Display tab.

2. Tap Home screen > Sort apps by.
3. Tap the option you want to sort apps by.

Grid
Set the layout of the home screen.
1. Tap

> Tools

> Settings

> Display tab.

2. Tap Home screen > Grid.
3. Tap the desired grid type and then tap OK.

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Hide Apps
Choose if you want to show or hide apps on the home screen.
1. Tap

> Tools

> Settings

> Display tab.

2. Tap Home screen > Hide apps.
3. Tap the app(s) that you want to hide and APPLY.

Lock Screen
The Lock screen menu lets you configure screen lock options.

Select Screen Lock
You can increase your phone's security by setting up a knock-code, pattern, PIN, or Password.
When these features are enabled, draw the correct unlock pattern, enter the PIN, or enter the
password on the screen to unlock and regain access to the phone.
1. Tap

> Tools

> Settings

> Display tab.

2. Tap Lock screen > Select screen lock.
3. Select the desired screen lock option from the following options:
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None: No screen lock set.

Swipe: Swipe any part of the screen to unlock the screen.

Knock Code: The Knock Code feature allows you to create your own unlock code using a
combination of knocks on the screen. You can access the home screen directly when the
screen is off by tapping the same sequence on the screen. You can also select which
notifications to show on the lock screen.

Pattern: Opens a set of screens that guide you through drawing a screen unlock pattern.

PIN: Enter a numeric PIN to unlock screen.

Password: Enter a password to unlock screen.

Fingerprints: Use your fingerprint to unlock the screen or content.

From then on, any time you wish to turn the phone on or unlock the screen, you must draw your
unlock pattern or enter the PIN or password to unlock the screen.
Note: You have five opportunities to enter your unlock Pattern, PIN or Password. If you've entered
wrong information five times in a row, you must wait 30 seconds before you can attempt again.

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Note: When using Knock Code, failing to enter the correct sequence 5 times will display an outlined
grid box to allow you precise entry.

Smart Lock
Allows you to set when to automatically unlock the phone.
1. Tap

> Tools

> Settings

> Display tab.

2. Tap Lock screen > Smart Lock.
Note: If you use this function, set a screen lock first.

Wallpaper
Select the wallpaper to display for your lock screen.
1. Tap

> Tools

> Settings

> Display tab.

2. Tap Lock screen > Wallpaper.
3. Choose a location and select the desired wallpaper.
4. Tap SET WALLPAPER to set it as the wallpaper.

Clock
Select the position of the clock on the lock screen.
1. Tap

> Tools

> Settings

> Display tab.

2. Tap Lock screen > Clock.
3. Select the position of the clock on the lock screen.

Shortcuts
Allows you to choose the shortcuts available on the lock screen.
1. Tap

> Tools

> Settings

> Display tab.

2. Tap Lock screen > Shortcuts.
3. Tap a shortcut and select the desired app. You can also select

to delete the shortcuts.

4. Tap SAVE.

Screen Swipe Effect
Choose the desired screen swipe effect when you swipe the screen.

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1. Tap

> Tools

> Settings

> Display tab.

2. Tap Lock screen > Screen swipe effect.
3. Tap Particle, Soda, Basic circle, or Vector circle.

Weather Animation
Show weather animation effect on the lock screen.
1. Tap

> Tools

> Settings

> Display tab.

2. Tap Lock screen.
3. Tap the Weather animation switch to show a weather animation on the lock screen when it
rains or snows in your current location.

Contact Info for Lost Phone
Select whether to display the owner information on the lock screen and customize the owner
information.
1. Tap

> Tools

> Settings

> Display tab.

2. Tap Lock screen.
3. Tap Contact info for lost phone.
4. Enter the desired information in the field provided and tap SAVE.

Lock Timer
Choose the amount of time before the screen automatically locks after the screen has timed-out.
1. Tap

> Tools

> Settings

> Display tab.

2. Tap Lock screen > Lock timer.
3. Tap the desired time.

Power Key Instantly Locks
Allows you to instantly lock the screen when you press the Power/Lock Button.
1. Tap

> Tools

> Settings

> Display tab.

2. Tap Lock screen.
3. Tap Power key instantly locks to turn on the feature.

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Theme
Choose the desired theme.
1. Tap

> Tools

> Settings

> Display tab.

2. Tap Theme.

Home Touch Buttons
Configure options for your home touch buttons.
To select the combination of your home touch buttons:
1. Tap

> Tools

> Settings

> Display tab.

2. Tap Home touch buttons > Button combination.
3. Drag the icons to rearrange the Home touch buttons.
To select the color of your home touch buttons:
1. Tap

> Tools

> Settings

> Display tab.

2. Tap Home touch buttons > Color.
3. Tap the desired color theme from the list.

Font Type
Choose the desired font type.
1. Tap

> Tools

> Settings

> Display tab.

2. Tap Font type.
3. Tap a desired font type.

Font Size
Choose the desired font size.
1. Tap

> Tools

> Settings

> Display tab.

2. Tap Font size.
3. Tap a desired font size.

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Bold Text
Choose whether the phone displays bold text.
1. Tap

> Tools

> Settings

2. Tap the Bold text switch

> Display tab.
to set the bold text.

Brightness
Adjust your screen’s contrast (brightness) to suit your surroundings.
1. Tap

> Tools

> Settings

> Display tab.

2. Scroll down to Brightness and use the slider to set the brightness level.
Tip: For the best battery performance, use the dimmer levels. You can also set Auto to adjust
brightness depending on the surrounding lighting.

Comfort View
Set to reduce the amount of blue light on screen to reduce eye strain.
1. Tap

> Tools

> Settings

> Display tab.

2. Tap Comfort view.
3. Tap the switch to use comport view and select the blue light filter.

Auto-Rotate Screen
Choose whether the phone automatically switches the orientation of the screen as you turn it
sideways or even upside down.
1. Tap

> Tools

> Settings

> Display tab.

2. Tap the Auto-rotate screen switch

to automatically rotate the screen.

– or –
To disable the auto-rotate feature, tap the Auto-rotate screen switch

again.

Note: Some applications on your phone do not support the Auto-rotate feature.

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Screen Timeout
Select how long the display screen remains backlit after you touch the screen or press a key before
the screen darkens.
1. Tap

> Tools

> Settings

> Display tab.

2. Tap Screen timeout.
3. Select 15 sec, 30 sec, 1 min, 2 min, 5 min, 10 min, 15 min, or Keep screen turned on.
Note: Long backlight settings reduce the battery’s talk and standby times. For the best battery
performance, use the shortest convenient timeout.

More
The More settings menu allows you to adjust additional display settings.

Display Size
Set the items on the screen to a size that is easy for you to see. Some items may change position.

KnockON
Turn on or off the screen by tapping the screen twice.

Screen Saver
Screensaver will be on when the phone is sleeping while docked and/or charging.

Mini View
Turn on this menu to shrink the screen for use with one hand by swiping left or right across the Home
touch buttons.

Motion Sensor Calibration
Improve the accuracy of the tilt and speed of the sensor.

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General Settings
The following topics detail your phone's general settings, including Language & keyboard, Location,
Accounts & sync, and more.

General Settings Overview
You can set the following options in the General settings menu:
Category

Description

Language & keyboard Set the language and keyboard type.
Location

Enable location service.

Accounts & sync

Manage and sync your accounts.

Accessibility

Configure any accessibility plug-ins you have installed on your phone.

Shortcut keys

Select whether to enable shortcut keys feature using the Power/Lock
Button and Volume Buttons.

Google services

Use Google Settings to manage your Google apps and account settings.

Fingerprints &
security

Use the Fingerprints & security settings to help secure your phone and its
data.

Pen

Use the Pen settings to configure options for when the pen is removed.

Date & time

Set your preferences for how the date and time is displayed. You can
also select a time zone.

Storage

Monitor the used and available internal memory and SD card (if
available). You can also mount/unmount the SD card and erase its
contents.

Battery & power
saving

Show any battery information and configure options.

Memory

Monitor the memory used on average and the memory used by apps in
the device.

System updates

From time to time, updates may become available for your phone. You
can download and apply updates through the Settings menu.

Apps

View details about the applications installed on your phone, manage their
data, force them to stop, and set whether you want to permit installation
of applications that you obtain from websites and email.

Backup & reset

Back-up your data, automatically restore data, and erase all the data on
your phone.

About phone

Displays information such as the network, battery, hardware, and
software.

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160

Access General Settings
1. Tap

> Tools

> Settings

2. Tap General tab.
3. Set your general options.
Your general settings are saved and applied.

Language & Keyboard
Your phone's Language & keyboard settings let you select a language for the devices screens and
menus, as well as manage a personal user dictionary. The keyboard settings let you select a
preferred input method, control keyboard settings, and more.

Language
You can choose to display your device's on-screen menus in multiple languages.
1. Tap

> Tools

> Settings

> General tab > Language & keyboard > Language.

2. Select a language from the list.

Keyboard & Input Methods
Shows the current keyboard type and the available input methods. Tap the options to configure each
keyboard’s settings.

Text-to-Speech Output
Tap to set the preferred engine or general settings for text-to-speech output.

Pointer Speed
Adjust the pointer speed.

Reverse Buttons
Reverse the mouse buttons to use the primary button on the right side.

Location
The Location settings menu allows you to enable location service. Your phone determines your
approximate location using GPS, Wi-Fi and mobile networks.

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161

Tap
l

> Tools

> Settings

> General tab > Location.

Mode : Set the location mode as High accuracy (GPS and networks), Battery saving
(Networks only), or Device sensors only (GPS only).
RECENT LOCATION REQUEST: View apps that recently requested location information.
Low power location estimation: Estimate the device location by using low power
consumption.
Google Location History: Permit Google services to collect your location information.

Accounts & Sync
Use the Accounts & sync settings menu to add, remove, and manage your Google and other
supported accounts. You also use these settings to control how and whether all applications send,
receive, and sync data on their own schedules and whether all applications can synchronize user
data automatically. Gmail, Calendar, and other applications may also have their own settings to
control how they synchronize data; see the sections on those applications for details.
1. Tap

> Tools

> Settings

> General tab.

2. Tap Accounts & sync.
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Tap ADD ACCOUNT to add new account.

Tap Auto-sync data to automatically sync your account data.

Accessibility
Use the Accessibility settings to configure any accessibility plug-ins you have installed on your
phone.
Note: Requires additional plug-ins to become selectable.

Vision
The Vision setting allows you to configure the visual options.
1. Tap

> Tools

> Settings

> General tab > Accessibility > Vision.

2. Set the following options:
l

Settings

TalkBack: Tap the TalkBack switch
to turn it on. Tap Settings at the bottom of the
screen to adjust the TalkBack settings. When TalkBack is turned on, the touchscreen
settings require the user to first tap an item they wish to select, and then double tap the item
again in order to access this feature.
Voice notifications: Use automatic spoken alerts for incoming calls and messages.

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162

Font size: Tap to set the size of the text.

Bold text: Tap to set bold text.

Display size: Set the items on the screen to a size that is easy for you to see. Some items
may change position.

Touch zoom: Zoom in or out by triple tapping the screen.

Window zoom: Zoom in or out within a window and invert the color.

Large mouse pointer: Magnify the mouse pointer.

High contrast screen: Turn the background color into black for a high contrast screen.

Screen color inversion: Tap to invert the colors of the screen and content.

Screen color adjustment: Set the color contrast for better screen viewing.

Grayscale: Tap to set grayscale screen.

End calls with the Power key: Tap so that you can end voice calls by pressing the
Power/Lock Button. When this option is enabled, pressing the Power/Lock Button during
a call does not lock the screen.

Hearing
The Hearing setting allows you to configure hearing options.
1. Tap

> Tools

> Settings

> General tab > Accessibility > Hearing.

2. Set your preferred options.
l

Captions: Customize caption settings for those with hearing impairments.
All notification LED: Blink the LED light for all app notifications and keep it on when
charging.

Flash alerts: The flash will blink for incoming calls and notifications.

Turn off all sounds: Activate to turn off all sounds.

Audio type: Tap to change the sound to Mono or Stereo.

Sound balance: To manually adjust the sound direction.

Motor & Cognition
The Motor & cognition setting allows you to configure physical and motor options.
1. Tap

> Tools

> Settings

> General tab > Accessibility > Motor & cognition.

2. Set your preferred options.

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163

Touch assistant: Provide a touch board with easy use for general buttons or gestures to
access in short. Tap the Touch assistant icon
to access the Power Button, Home
Button, Volume Down Button, Volume Up Button, and the Next button (Screen
capture, Accessibility, Pinch).

Touch input: Enter text by touching and holding the screen or modify it by simply touching
the screen.

Physical keyboard: Customize the keyboard settings.

Auto mouse click: Automatically click the mouse pointer in case of no movement.

Touch and hold for calls: Answer or decline calls by touching and holding the call button
instead of dragging it.
Screen timeout: Turn off the screen automatically when the device is left idle for a specified
period of time.
Touch control areas: Limit the touch area so that only a particular portion of the screen can
be controlled by touch input.

General
The General settings allows you to configure general system options.
1. Tap

> Tools

> Settings

> General tab > Accessibility.

2. Set your preferred options.
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Accessibility features shortcut: Sets quick, easy access to selected features when you
triple-tap the Home Key

Persistent notification: Tap the switch
to turn it on. Alerts sound repeatedly when
there are unread notifications for certain apps.
Auto-rotate screen: Tap to allow the device to rotate the screen depending on the device
orientation (portrait or landscape).

Services
The Services setting allows you to configure the service option.
1. Tap

> Tools

> Settings

> General tab > Accessibility.

2. Tap Switch Access to control your device using configurable key combinations.

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164

Shortcut Keys
Shortcut keys provide quick access to apps using the Power/Lock Button and Volume Buttons. If
you want to disable a shortcut key feature, tap the switch to turn on/off.

Power
You can take selfies or screenshots using the fingerprint sensor in the Power/Lock Button.
1. Tap

> Tools

> Settings

> General tab > Shortcut keys.

2. Tap each switch to enable/disable the feature.
l

Take a selfie in Camera: When the front camera is on, place your finger on the
Power/Lock Button.
Take a screenshot: To take a screenshot, tap the Power/Lock Button once, then
immediately press and hold it after.

Volume
You can quickly open Capture+ or Camera by pressing the Volume Buttons twice when the
screen is off or locked.
1. Tap

> Tools

> Settings

> General tab > Shortcut keys.

2. Tap Open Capture+/Camera switch to enable/disable the feature.
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Capture+: Press the Volume Up Button twice.

Camera: Press the Volume Down Button twice.

Google Services
Use Google Services to manage your Google apps and account settings.
n

Tap

> Tools

> Settings

> General tab > Google services.

Fingerprints & Security
Use the Fingerprints & security settings to help secure your phone and its data.
n

Tap

> Tools

> Settings

> General tab > Fingerprints & security.

Fingerprints
Use your fingerprint to unlock the screen or content.

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165

Content Lock
Select lock types to lock files in the QuickMemo+ app.

Encrypt SD Card
Encrypt SD card storage and keep data unavailable for other devices.

Secure Start-up
When you power on your device, you will be required to enter your screen lock.

Password Typing Visible
Enable to briefly show each character of passwords as you enter them so that you can see what you
enter.

Phone Administrators
Allows you to view or deactivate device administrators.

Unknown Sources
Allows installation of non-Play Store applications.

Credential Protection
Displays the storage type for credentials.

Certificate Management
Allows you to manage the certificate.

Trust Agents
View or deactivate Trust agents.

Screen Pin
This feature allows you to lock your device so that the current user can only access the pinned app.
This is useful for users with children.

Usage Access
Allows you to set access to App usage.

Pen
Use the Pen settings to configure options for when the stylus pen is removed from its slot.

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166

Tap

> Tools

> Settings

> General tab > Pen.

Open When Pen is Removed
Allows you to select which feature will automatically start when the pen is removed from the device.
Choose from None, Pen Pop, and Pop Memo.

Pen Pop Shortcut
Allows you to designate an app you can access as a shortcut from the Pen Pop options icons.

Screen-off Memo
Enable this option to allow you to create notes when the screen is off and you remove the pen.

Pen Detection
Enable this option to be notified by sound and/or vibration when the pen is removed or inserted.

Pen Keeper
Enable this option to be reminded to replace the pen. You'll receive an audio and/or visual
notification when the device is moved with the screen off and the pen removed.

Date & Time
Set your preferences for how the date and time is displayed. You can also select a time zone.
n

Tap

> Tools

> Settings

> General tab > Date & time.

Storage
The Storage menu lets you monitor the used and available internal memory and SD card (if
available). You can also mount/unmount the SD card and erase its contents.
n

Tap

> Tools

> Settings

> General tab > Storage.

Battery & Power Saving
The Battery menu lets you show any battery information and configure options.
1. Tap

> Tools

> Settings

> General tab.

2. Tap Battery & power saving.

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167

Tap Battery usage to display the apps that use the most battery power.
Tap Battery percentage on status bar to display the battery percentage indicator on the
status bar.
Tap Battery saver to set the Battery saver feature on or off and select which functions are
changed when the feature is activated.

Memory
You can monitor the memory used on average and the memory used by apps in the device.
n

Tap

> Tools

> Settings

> General tab > Memory.

System Updates
From time to time, updates may become available for your phone. You can download and apply
updates through the Settings menu.
n

Tap

> Tools

> Settings

> General tab > System updates.

Apps
The Apps settings menu lets you view details about the applications installed on your phone,
manage their data, force them to stop, and set whether you want to permit installation of applications
that you obtain from websites and email.
To view details about your applications:
1. Tap

> Tools

> Settings

> General tab > Apps.

2. Tap the desired app to view its information.
To force applications to stop:
1. Tap

> Tools

> Settings

> General tab > Apps.

2. Find the application to force stop and tap the application.
3. Tap Force stop.
4. Read the disclaimer and tap OK.
To uninstall a downloaded application:
1. Tap

> Tools

> Settings

> General tab > Apps.

2. Find the application you want to uninstall and tap it.

Settings

General Settings

168

3. Tap Uninstall.
4. Read the disclaimer and tap OK.

Backup & Reset
The privacy settings on your device allow you to back-up your data, automatically restore data, and
erase all the data on your phone.
n

Tap

> Tools

> Settings

> General tab > Backup & reset.

LG Backup
Backs up all information on the device and restores it in the event of data loss or replacement.

Back Up My Data
Allows you to back up app data, Wi-Fi passwords, and other settings to Google servers.

Backup Account
Allows you to choose an account to back up data.

Automatic Restore
When reinstalling an app, enabling this option restores backed up settings and data.

Network Settings Reset
Reset all network settings.

Factory Data Reset
Resetting the phone restores all the factory defaults, including personal data from phone storage,
information about your Google Account, any other accounts, your system and application settings,
and any downloaded applications. After resetting the phone, the next time you turn on the phone,
you’re prompted to reenter the same kind of information as when you first started the phone. See
Activate Your Phone.
1. Tap

> Tools

> Settings

> General tab > Backup & reset.

2. If you are certain that you would like to restore all factory settings, tap Factory data reset.
3. Tap RESET PHONE.
4. Enter your unlock sequence if you have configured one, then tap Delete all and RESET to
confirm.

Settings

General Settings

169

About Phone
The About Phone menu displays information such as the network, battery, hardware, and software.
1. Tap

> Tools

> Settings

> General tab > About phone.

2. Tap the desired menu.

About Phone Overview
The following About Phone items may be reviewed or set:
About Phone Item

Description

Phone name

Change the name of your device.

Update Center

Check updates for apps provided by LG Electronics.

Network

Check network information such as the signal power, IP address and
etc.

Status

Check your phone's status such as your phone number, MEID/IMEI and
etc.

Battery

Check your battery status, level and usage.

Hardware info

Check your hardware information such as the model number, hardware
version and etc.

Software info

Check your software information such as the Android version, software
version and etc.

Legal info

Review various types of important legal information for LG software,
open source licenses, Google and etc.

Patent information

Check patent information for this model.

Settings

General Settings

170

Getting Help
The topics in this section will cover phone specifications and how to contact Sprint and manage your
wireless service.

Getting Help

171

For Assistance
The following topics address areas of support for your phone, including troubleshooting, account
information, and customer service contact information.

Troubleshooting
Check the questions and answers below for troubleshooting solutions for common phone issues.

Check Here First
Issue: Phone freezes/operation is unstable.
Answer: Turn the phone on again. If you are unable to turn the phone off, remove and replace
the Battery, and then turn the phone on again. Data that was being edited is erased after your
phone is powered on again.
Issue: Operation is unstable after a new application was installed.
Answer: The newly installed application may be the cause. Uninstall the application in Safe
mode. See Uninstall an App. To turn the phone on in Safe mode:
l

Press and hold the Power/Lock Button > touch and hold Power off, read the disclaimer
for safe mode, and then tap TURN ON.
o

After turning the phone on in Safe mode, "Safe Mode" appears at lower left.

After restarting in Safe mode, your phone can be powered on as usual.

Before turning the phone on in Safe mode, it is recommended that you back up important
data.

By powering the phone on in Safe mode, added widgets may be deleted.

Issue: Cannot use phone, mail, or Internet.
Answer 1: Check whether you are where signal is weak or out of service area.
Answer 2: Power the phone on again.
Answer 3: Is the phone in Airplane mode? To check that Airplane mode is canceled:
1. Tap

> Tools

> Settings

2. Tap Airplane mode switch

> Networks tab.
to turn the function off.

Answer 4: Is data communication disabled? To check that data communication is enabled:

Getting Help

For Assistance

172

1. Tap

> Tools

> Settings

2. Tap the Mobile data switch

> Networks tab > Mobile data.
to turn it on.

Answer 5: Is a disabled access point set? To reset to initial settings:
1. Tap

> Tools

> Settings

> Networks tab > More.

2. Tap Mobile networks > Access Point Names.
3. Tap

> Reset to default.

Issue: Battery level goes down quickly.
Answer: Are you where signal is weak or have been out of service area for a long period?
Calling where signal is weak or being out of service area uses a lot of Battery.
Issue: Cannot install applications.
Answer: Applications cannot be installed with only a little free space on the phone or SD card.
To check free space, see Storage. Applications not supported by your phone cannot be installed.
Issue: Cannot unlock screen.
Answer: Power the phone on again. If you are unable to turn the phone off, remove and replace
the Battery, and then power the phone on again. Data that was being edited is erased after the
phone is powered on again.

Sprint Account Information and Help
Find out about account passwords and information about managing your account and finding help.

Sprint Account Passwords
You will need to create passwords to protect access to your personal account information, your
voicemail account, and your data services account. As a Sprint customer, you enjoy unlimited
access to all your information.

Account User Name and Password
If you are the account owner, you will create an account user name and password when you sign on
to sprint.com/mysprint. (Click Register and follow the prompts to get started.) If you are not the
account owner (if someone else receives the bill for your Sprint service), you can get a sub-account
password at sprint.com/mysprint.

Getting Help

For Assistance

173

Voicemail Passcode
You’ll create your voicemail passcode when you set up your voicemail. See Voicemail Setup for
more information on your voicemail passcode.

Data Services Password
With your Sprint phone, you may elect to set up an optional data services password to control access
and authorize purchases.
For more information, or to change your passwords, sign on to sprint.com/mysprint.

Manage Your Account
Manage your Sprint account from your computer, your Sprint phone, or any other phone.
Online: sprint.com/mysprint
n

Access your account information.

Check your minutes used (depending on your Sprint service plan).

View and pay your bill.

Enroll in Sprint online billing and automatic payment.

Purchase accessories.

Shop for the latest Sprint phones.

View available Sprint service plans and options.

Learn more about data services and other products like games, ringtones, screen savers, and
more.

From Your Sprint Phone
1. Tap

> Phone

> Dial tab.

2. Do any of the following:
Tap
questions.

to access a summary of your Sprint service plan or get answers to other

Tap

to access the “Pay My Bill” section of Sprint Zone to make a payment.

Tap

to check minute usage and account balance.

Getting Help

For Assistance

174

Sprint Support Services
Sprint 411 and Sprint Operator Services let you easily access information and calling assistance
from your Sprint phone.

Sprint 411
Sprint 411 gives you access to a variety of services and information, including residential, business,
and government listings; movie listings or showtimes; driving directions, restaurant reservations, and
major local event information. You can get up to three pieces of information per call, and the operator
can automatically connect your call at no additional charge.
There is a per-call charge to use Sprint 411, and you will be billed for airtime.
n

Tap

> Phone

> Dial tab, and then tap

Sprint Operator Services
Sprint Operator Services provides assistance when you place collect calls or when you place calls
billed to a local telephone calling card or third party.
n

Tap

> Phone

> Dial tab, and then tap

For more information or to see the latest in products and services, visit us online at
sprint.com/mysprint.

Anti-Theft Guide
You can set up your device to prevent other people from using it if it’s been reset to factory settings
without your permission. For example, if your device is lost, stolen, or wiped, only someone with your
Google Account or screen lock information can use the device.
All you need to make sure your device is protected is:
n

Set a screen lock: If your device is lost or stolen but you have a screen lock set, the device can’t
be erased using the Settings menu unless your screen is unlocked.

Add your Google Account on your device: If your device is wiped but you have your Google
Account on it, the device can’t finish the setup process until your Google Account information is
entered again.

After your device is protected, you’ll need to either unlock your screen or enter your Google Account
password if you need to do a factory reset. This ensures that you or someone you trust is doing the
reset.
Note: Do not forget your Google Account and password you had added to your device prior to
performing a factory reset. If you can’t provide the account information during the setup process, you
won’t be able to use the device at all after performing the factory reset.

Getting Help

For Assistance

175

Copyright Information
©2017 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are trademarks of their
respective owners.
LG and the LG logo are registered trademarks of LG Corp. LG Stylo 3 is a trademark of LG Corp. WiFi® and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance. Bluetooth® is a registered
trademark of Bluetooth SIG, Inc. worldwide. Google is a trademark of Google Inc. microSD™ is a
trademark of SanDisk. Other trademarks and trade names are those of their respective owners.
Unless otherwise specified herein, all accessories referenced herein are sold separately. All
features, functionality, and other product specifications are subject to change. Screen shots are
simulated and subject to change.
Note: Open Source Software
To obtain the source code under GPL, LGPL, MPL, and other open source licenses, that is
contained in this product, please visit http://opensource.lge.com. In addition to the source code, all
referred license terms, warranty disclaimers and copyright notices are available for download. LG
Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of
performing such distribution (such as the cost of media, shipping, and handling) upon email request
to opensource@lge.com. This offer is valid for three (3) years from the date on which you purchased
the product.

Getting Help

For Assistance

176

Index
4

4G LTE 85
A
About Phone 170
About the User Guide 2
Access Email and Data Services
Internationally 94
Access Your Voicemail Internationally 93
Accessibility 162
Accounts & Sync 162
Activate Sprint Worldwide Service on Your
Account 90
Activate Your Phone 20
Add a Bookmark 86
Add a Contact 70
Add a VPN Connection 145
Add an Event to the Calendar 119
Add Another Google (Gmail) Account 83
Add Folders to the Home Screen 52
Add Reminders in the Calendar 120
Add Widgets to the Home Screen 52
Additional Clock Features 127
Airplane Mode 140
Answer Phone Calls 56
Anti-Theft Guide 175
Applications 25
Apps 150, 168
Archive Gmail Threads 82
Auto-Rotate Screen 158
B
Back Up Contacts 74
Back Up Your Downloaded Music Files 135
Backup & Reset 169
Basic Settings 139
Basics 23
Battery & Power Saving 167
Battery Use 4
Bluetooth 101
Bluetooth Information 101
Bluetooth Settings 140
Bold Text 158
Brightness 158
Index

Browser Settings 87

Calculator 126
Calendar Settings 122
Call Emergency Numbers 55
Call Forwarding 66
Call from Call Logs 59
Call Settings 141
Call Settings Menu 66
Call Using the Phone Dialer 54
Call Waiting 65
Caller ID Blocking 65
Camera Overview 107
Camera Settings 117
Capture Screenshots 25
Capture+ 128
Change the Wallpaper 51
Charge the Battery 7
Check Received Gmail Messages 81
Chrome Browser 86
Clock 126
Comfort View 158
Complete the Setup Screens 21
Conference Calling 65
Configure Visual Voicemail Settings 62
Configure Wi-Fi Settings 99
Connect to a Paired Bluetooth Device 103
Connect to or Disconnect From a VPN 146
Contact Sprint for Assistance with
International Service 95
Contacts Screen Layout 72
Content Sharing 104
Copyright Information 176
Create a Goal in the Calendar 120
Create a Google Account 36
Create an Exchange Account 37
Create and Send a Gmail Message 80
Create Playlists in Google Play Music 132
Customize the Home Screen 51
D
Data Connection Status and Indicators 86
Data Services General Information (4G LTE
and 3G Networks) 85
177

Date & time 167
Delete a Contact 73
Delete Calendar Events, Reminders, or
Goals 121
Delete Gmail Threads 82
Disconnect Wi-Fi 99
Do Not Disturb 149
Duo 89
E
Edit a Contact 73
Edit Calendar Events, Reminders, or
Goals 121
Edit Pictures 114
Enable Global Roaming Mode 91
Enable the Bluetooth Feature 101
Extended Home Screens 48
F
Facebook 88
Factory Reset Protection 38
File Manager 129
Find and Install an App 39
Fingerprint Recognition 27
Fingerprints & Security 165
Font Size 157
Font Type 157
Format microSD Card 15
G
Gesture Shot 111
Gesture View 112
Get Help with Google Play 41
Get Support from Sprint Zone 136
Gmail 80
Gmail Settings 84
Google Account 36
Google Calendar 119
Google Maps 123
Google Play Music App 131
Google Play Music Screen Layout 132
Google Play Store 39
Google Search 124
Google Services 165
H
Home Screen 23, 152

Index

Home Screen Basics 47
Home Screen Layout 47
Home Touch Buttons 157
Hotspot 100
I
Import Contacts 74
In-Call Screen Layout and Operations 57
Insert microSD Card 12
Insert the Battery 5
Install the Facebook App on Your Phone 88
Install the Twitter App on Your Phone 89
International Data Roaming 94
Interval Shot 112
L
Language & Keyboard 161
Listen to Multiple Voicemail Messages 62
Location 161
Lock and Unlock Your Screen 41
Lock Screen 150, 154
M
Make and Receive Worldwide Calls 92
Manage Message Conversations 77
Manage Your Account 174
Managing Fingerprints 29
Memory 168
Messenger 75
microSD Card 11
Mobile Data Settings 140
More 142, 150, 159
Multi-tasking Feature 29
Multi-Window 29
Mute Gmail Threads 82
N
Nano SIM Card 9
NASCAR MOBILE 137
Navigation Apps 123
New Messages Notification 77
Notification LED 150
Notification Panel 50
O
Open New Browser Tabs 87
Optional Calling Services 64
178

Overview screen 30
P
Pair Bluetooth Devices 102
Parts and Functions 3
Pen 166
Phone Settings Menu 24
Place a Call from Contacts 58
Place and Answer Calls 54
Play Music with Google Play 131
Playing Content 104
Portrait and Landscape Screen
Orientation 24
Post a Video to YouTube 136
Precautions for Fingerprint Recognition 27
Preinstalled Apps 26
Prepare Your Phone for VPN
Connection 145
Q
Quickly Hide or Show Events 121
QuickMemo+ 129
R
Receive Information via Bluetooth 104
Record Videos 109
Registering Fingerprints 28
Remove the Battery 6
Report Spam 83
Request a Refund for a Paid App 40
Review Visual Voicemail 61
Ringtone 148
Ringtone ID 149
Roaming Settings 143
S
Save and Resume a Draft Message 76
Save as Flipped Image 112
Scout 123
Screen Timeout 159
Search Gmail Messages 82
Select a Carrier 91
Selfie Shot 111
Send a Multimedia Message (MMS) 75
Send a Picture or Video by Multimedia
Message 115
Send a Text Message 75

Index

Send Information Using Bluetooth 103
Send Pictures or Videos by Email 115
Send Pictures or Videos Using
Bluetooth 116
Sending or Receiving Files 105
Set Alarms 126
Set Camera Functions 118
Set the Communications Method for Global
Use 91
Set Up Secure Credential Storage 145
Set Up Your Voicemail Access Number for
International Use 93
Share & Connect 141
Share a Contact 73
Share Pictures and Videos 115
Share Pictures or Videos via Additional Apps
or Social Media 116
Share Videos on YouTube 117
Shortcut Keys 165
Sign into Your Google Account 38
Sound Profile 147
Sound with Vibration 149
Sprint Account Information and Help 173
Sprint Account Passwords 173
Sprint International Voicemail Service 92
Sprint Music Plus 133
Sprint Support Services 175
Status Bar 48
Status Bar and Notification Panel 48
Storage 167
Switch Cameras 117
Switching between Cameras 110
Switching between Gmail Accounts 83
System Updates 168
T
Take Panoramic Photos 110
Take Pictures 109
Take Pictures and Record Videos 108
Tethering 100, 142
Text and MMS Options 79
Theme 157
Tips for Editing Text 33
Transfer Files Between Your Phone and a
Computer 97
Troubleshooting 172
Turn Wi-Fi On and Connect to a Wireless
Network 98

179

Turn Your Phone On and Off 15
Tweet on Twitter 89
Twitter 89
U
Uninstall an App 41
Uninstalled Apps 130
Unlock Your Screen Using the Knock Code
Feature 42
Unlocking the Screen with a Fingerprint 29
Unmount and Remove the microSD
Card 14
Update an App 40
Update Your Phone 43
Update Your Phone Software 43
Update Your PRL 46
Update Your Profile 45
Use Facebook 88
Use Gmail Labels 81
Use Google Search 124
Use Google Voice Search 125
Use the Browser 86
Use the Touchscreen 17
Using Nearby Devices 105
Using the Power/Lock Button 111
Using the Stylus Pen 122

Y
Your Phone’s SIM Card for International
GSM Roaming 90
YouTube 135
Z
Zoom In or Out 110

V
Vibrate Type 149
View Browser History 87
View Contacts 71
View Pictures and Videos Using Gallery 113
View YouTube Videos 135
Virtual Private Networks (VPN) 145
Visual Voicemail Options 62
Visual Voicemail Setup 59
Voice Recorder 130
Voicemail 59
Voicemail Setup 59
Volume 148
W
Wi-Fi 98
Wi-Fi Calling 64, 140
Wi-Fi Direct 99
Wi-Fi Settings 140

Index

180

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LG Stylo 3 User Guide Plus Manual

LG-Stylus-3-Manual LG-Stylus-3-Manual

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