ImageCLASS MF249dw / MF247dw MF236n User's Guide Manual Users Us EN 1

User Manual: Manual Canon imageCLASS MF249dw User Manual | Manual Device

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imageCLASS
MF249dw / MF247dw / MF236n

User's Guide

USRMA-1354-00 2017-05 en

Copyright CANON INC. 2017

Contents
Important Safety Instructions ...........................................................................................................
Installation

............................................................................................................................................................... 3

Power Supply
Handling

2

............................................................................................................................................................ 5

................................................................................................................................................................... 6

Maintenance and Inspections
Consumables

.................................................................................................................................... 9

.......................................................................................................................................................... 10

Basic Operations .......................................................................................................................................... 14
Parts and Their Functions

........................................................................................................................................ 17

Front Side

.......................................................................................................................................................... 18

Back Side

........................................................................................................................................................... 20

Interior

.............................................................................................................................................................. 22

Manual Feed Slot
Paper Drawer

..................................................................................................................................................... 24

Operation Panel
Display

................................................................................................................................................ 23

................................................................................................................................................. 25

........................................................................................................................................................ 28

Customizing the  Screen
Using the Display
Entering Text

.................................................................................................................... 33

.................................................................................................................................................... 35

.......................................................................................................................................................... 38

Placing Documents
Loading Paper

................................................................................................................................................. 41

......................................................................................................................................................... 45

Loading Paper in the Paper Drawer

....................................................................................................................... 47

Loading Paper in the Manual Feed Slot

.................................................................................................................. 50

.............................................................................................................................................. 52

Loading Envelopes

Loading Preprinted Paper

.................................................................................................................................... 54

Specifying Paper Size and Type

............................................................................................................................. 56

Registering a Custom Paper Size
Registering in the Address Book

.................................................................................................................... 58

.............................................................................................................................. 60

Registering Destinations in the Address Book
Registering Destinations for One-Touch Dial

........................................................................................................ 61

.......................................................................................................... 65

Registering Multiple Destinations for Group Dial
Adjusting the Volume

.................................................................................................... 69

.............................................................................................................................................. 72

Entering Quiet Mode

............................................................................................................................................... 74

Entering Sleep Mode

............................................................................................................................................... 76

Copying ................................................................................................................................................................
Basic Copy Operations
Canceling Copies

79

............................................................................................................................................. 81

..................................................................................................................................................... 83

Various Copy Settings

.............................................................................................................................................. 85

Enlarging or Reducing

......................................................................................................................................... 86

Selecting Document Type

.................................................................................................................................... 87
I

Adjusting Density

............................................................................................................................................... 88

Adjusting Sharpness

........................................................................................................................................... 89

2-Sided Copying (MF249dw / MF247dw)

................................................................................................................. 91

Copying Multiple Documents onto One Sheet (2 on 1/4 on 1)
Using the  Button

............................................................................................................................ 96

Copying Both Sides of an ID Card onto One Page
Collating Copies by Page

................................................................................... 94

.................................................................................................... 98

..................................................................................................................................... 99

Changing Default Settings

................................................................................................................................. 100

Faxing .................................................................................................................................................................. 103
Configuring Initial Settings for Fax Functions
Deciding Which Fax Receive Mode to Use

............................................................................................................ 107

Registering the Fax Number and Unit Name
Selecting the Receive Mode

........................................................................................................ 108

............................................................................................................................... 110

Connecting the Telephone Line
Sending Faxes

......................................................................................................... 106

.......................................................................................................................... 112

....................................................................................................................................................... 114

Sending from Registered Destinations
Specifying from Address Book

................................................................................................................ 120

...................................................................................................................... 121

Selecting Destinations Directly by Entering Coded Dial Numbers
Specifying Destinations with the One-Touch Buttons
Specifying Previously Used Destinations
Various Fax Settings

....................................................................................... 127

........................................................................................................ 130

.......................................................................................................................................... 133

Adjusting Resolution
Adjusting Density

................................................................................................................................... 134

....................................................................................................................................... 135

Adjusting Sharpness

................................................................................................................................... 136

Scanning 2-Sided Documents (MF249dw)
Changing Default Settings
Canceling Sending Faxes
Receiving Faxes

...................................................................... 124

...................................................................................................... 138

................................................................................................................................. 139

................................................................................................................................... 140

.................................................................................................................................................... 142

Sending and Receiving Faxes According to Your Purposes
Making a Call before Sending Faxes (Manual Sending)

....................................................................................... 146

.......................................................................................... 147

Sending Faxes to Multiple Destinations Simultaneously (Sequential Broadcast)
Storing Received Faxes into Memory (Memory Reception)
Forwarding Received Faxes

........................................................ 148

..................................................................................... 150

................................................................................................................................ 154

Selecting a Document to Forward

................................................................................................................. 155

Forwarding All the Received Documents Automatically (MF249dw / MF247dw)

..................................................................................................................... 161

Receiving Fax Information Services

Checking Status and Log for Sent and Received Documents

.................................................................................... 163

Importing/Exporting Address Book Data with the Supplied Software
Sending Faxes from Your Computer (PC Fax)
Sending PC Faxes

................................................... 157

...................................................................... 165

.......................................................................................................... 167

............................................................................................................................................. 168

Attaching Cover Sheets to PC Faxes
Using Address Book for PC Faxes
Registering Destinations

.................................................................................................................... 171

........................................................................................................................ 175

............................................................................................................................. 178

Using Registered Destinations

..................................................................................................................... 182

II

Importing/Exporting Address Book Data from the Fax Driver

........................................................................... 184

Using the Machine as a Printer .....................................................................................................
Printing from a Computer
Printing a Document
Canceling Prints

189

..................................................................................................................................... 190

......................................................................................................................................... 191

............................................................................................................................................... 195

Checking the Printing Status
Various Print Settings

.............................................................................................................................. 198

........................................................................................................................................ 199

Enlarging or Reducing

................................................................................................................................. 201

Switching 1-Sided and 2-Sided Printing (MF249dw / MF247dw)
Collating Printouts by Page

.......................................................................................................................... 205

Printing Multiple Pages onto One Sheet
Printing Posters

......................................................................................................... 211

......................................................................................................................................... 213

Printing Dates and Page Numbers
Printing Watermarks

................................................................................................................ 214

................................................................................................................................... 216

Selecting Document Type
Saving Toner

........................................................................................................ 207

.......................................................................................................................................... 209

Printing Booklet (MF249dw / MF247dw)
Printing Borders

......................................................................... 203

............................................................................................................................ 218

.............................................................................................................................................. 220

Combining and Printing Multiple Documents
Configuring Print Settings to Your Needs

................................................................................................. 222

............................................................................................................. 226

Registering Combinations of Frequently Used Print Settings
Changing Default Settings

............................................................................ 227

........................................................................................................................... 229

Using the Machine as a Scanner ................................................................................................... 232
Preparing to Use the Machine as a Scanner ............................................................................................................
Scanning from the Machine

................................................................................................................................... 234

Scanning Using the  PC> Button
Scanning from a Computer

............................................................................................................. 237

.................................................................................................................................... 241
........................................................................................................................... 242

Scanning Using an Application

Configuring Scan Settings in ScanGear MF

........................................................................................................... 244

Convenient Scanning with a Machine-Based Operation (MF249dw / MF247dw)
Sending Documents as E-Mails Directly from the Machine
Saving Documents Directly in Shared Folder

Specifying Detailed Settings

..................................................................................... 246

........................................................................................... 256

............................................................................................................................... 258

Specifying a Scanning Size

........................................................................................................................... 260

..................................................................................................................................... 261

Selecting a File Format
Adjusting Density

........................................................ 245

........................................................................................................ 253

Canceling Sending Documents (E-Mail/Shared Folder)

Setting Color Mode

233

................................................................................................................................ 262

....................................................................................................................................... 264

Specifying Orientation of Your Document
Selecting Document Type

............................................................................................................................ 266

Scanning 2-Sided Documents (MF249dw)
Adjusting Sharpness

...................................................................................................... 265
...................................................................................................... 267

................................................................................................................................... 268

Adjusting Balance between File Size and Image Quality
Setting Gamma Values

................................................................................... 270

................................................................................................................................ 271

Sending Using Registered Destinations (E-Mail/Shared Folder)

III

............................................................................... 272

Specifying from Address Book

...................................................................................................................... 273

Selecting Destinations Directly by Entering Coded Dial Numbers
Specifying Destinations with the One-Touch Buttons
Specifying Previously Used Destinations
Changing Default Settings

...................................................................... 276

....................................................................................... 279

........................................................................................................ 281

........................................................................................................................... 284

Checking Status and Log for Sent Documents (E-Mail/Shared Folder)

...................................................................... 286

Can Be Used Conveniently with a Mobile Device ...........................................................
Connecting to a Mobile Device

............................................................................................................................... 290

Make Direct Connection (Access Point Mode) (MF249dw / MF247dw)
Making the Best Use of the Machine by Utilizing Applications
Using AirPrint

289

...................................................................... 291

................................................................................. 294

................................................................................................................................................... 295

Printing with AirPrint

.................................................................................................................................. 300

Scanning with AirPrint
Faxing with AirPrint

................................................................................................................................. 303

.................................................................................................................................... 305
........................................................................................................................... 307

If AirPrint Cannot Be Used
Using Google Cloud Print

.................................................................................................................................. 308

Managing the Machine Remotely

.......................................................................................................................... 312

Network ............................................................................................................................................................ 314
Connecting to a Network

...................................................................................................................................... 315

Selecting Wired LAN or Wireless LAN (MF249dw / MF247dw)
Connecting to a Wired LAN

................................................................................................................................ 318

Connecting to a Wireless LAN (MF249dw / MF247dw)

............................................................................................ 319

Setting Up Connection Using WPS Push Button Mode
Setting Up Connection Using WPS PIN Code Mode

..................................................................................... 321

......................................................................................... 323

Setting Up Connection by Selecting a Wireless Router

..................................................................................... 326

Setting Up Connection by Specifying Detailed Settings
Checking the SSID and Network Key
Setting IP Addresses

.................................................................................. 317

.................................................................................... 329

............................................................................................................. 333

......................................................................................................................................... 336

Setting IPv4 Address

................................................................................................................................... 337

Setting IPv6 Addresses
Viewing Network Settings

................................................................................................................................ 340

..................................................................................................................................... 344

Configuring the Machine for Printing or Faxing from a Computer
Configuring Printing Protocols and WSD Functions
Configuring Printer Ports
Setting Up Print Server

........................................................................... 347

............................................................................................... 348

................................................................................................................................... 351

...................................................................................................................................... 354

Configuring Scan Settings (E-Mail/Shared Folders) (MF249dw / MF247dw)
Configuring Scan Settings (Sending E-Mail)
Configuring Basic E-Mail Settings

.......................................................................................................... 358

................................................................................................................. 359

Configuring E-Mail Communication Settings

.................................................................................................. 363

Configuring the Machine for Scanning to Shared Folders
Setting a Shared Folder as a Save Location

....................................................................................... 367

.................................................................................................... 368

Configuring the Machine for Your Network Environment
Configuring Ethernet Settings

................................................................ 357

....................................................................................... 372

............................................................................................................................ 373

Changing the Maximum Transmission Unit

.......................................................................................................... 375
IV

Setting a Wait Time for Connecting to a Network
Configuring DNS

.................................................................................................. 376

.............................................................................................................................................. 377

Configuring SMB (MF249dw / MF247dw)
Configuring SNTP

............................................................................................................. 382

............................................................................................................................................. 384

Monitoring and Controlling the Machine with SNMP

............................................................................................. 386

Security .............................................................................................................................................................. 392
Protecting the Machine from Unauthorized Access
Preventing Unauthorized Access
Setting Access Privileges

................................................................................................ 393

........................................................................................................................ 394

.................................................................................................................................... 396

Setting the System Manager PIN

.................................................................................................................. 397

Setting a Remote UI PIN ..............................................................................................................................

399

Restricting Communication by Using Firewalls ......................................................................................................

401

Specifying IP Addresses for Firewall Rules

...................................................................................................... 402

Specifying MAC Addresses for Firewall Rules

.................................................................................................. 406

Changing Port Numbers ....................................................................................................................................

409

Setting a Proxy .................................................................................................................................................

411

Restricting the Machine's Functions

...................................................................................................................... 413

Restricting Access to Address Book and Sending Functions

.................................................................................... 414

Setting a PIN for Address Book

..................................................................................................................... 415

Limiting Available Destinations

..................................................................................................................... 417

Prohibiting PC Faxing

.................................................................................................................................. 418

Disabling Use of Previously Used Destinations

............................................................................................... 419

Checking Destinations before Sending Documents
Prohibiting Sequential Broadcasting

......................................................................................... 420

............................................................................................................. 422

Disabling HTTP Communication ..........................................................................................................................

423

Disabling Remote UI .........................................................................................................................................

424

Implementing Robust Security Features ................................................................................................................

425

Enabling TLS Encrypted Communication for the Remote UI
Configuring IEEE 802.1X Authentication

............................................................................................................... 429

Configuring Settings for Key Pairs and Digital Certificates
Generating Key Pairs

................................................................................... 426

...................................................................................... 434

................................................................................................................................... 436

Using CA-issued Key Pairs and Digital Certificates
Verifying Key Pairs and Digital Certificates

........................................................................................... 443

..................................................................................................... 446

Using Remote UI ........................................................................................................................................ 449
Starting Remote UI

............................................................................................................................................... 450

Remote UI Screens

................................................................................................................................................ 452

Managing Documents and Checking the Machine Status
Setting Up Menu Options from Remote UI

............................................................................................................. 461

Saving/Loading Address Book from Remote UI
Registering Address Book from Remote UI

........................................................................................ 456

....................................................................................................... 463

............................................................................................................. 467

Setting Menu List ......................................................................................................................................
Network Settings

472

................................................................................................................................................. 473

V

.......................................................................................................................................................... 483

Preferences

Timer Settings

...................................................................................................................................................... 489

Common Settings (MF249dw / MF247dw)

........................................................................................................................................................ 495

Copy Settings
Fax Settings

............................................................................................................... 493

......................................................................................................................................................... 497

Scan Settings

........................................................................................................................................................ 508

Printer Settings

.................................................................................................................................................... 513
..................................................................................................................................... 523

Adjustment/Maintenance

System Management Settings

............................................................................................................................... 529

Troubleshooting ......................................................................................................................................... 539
Clearing Jams

........................................................................................................................................................ 541

When an Error Message Appears
When an Error Code Appears
Common Problems

........................................................................................................................... 549

................................................................................................................................. 559

................................................................................................................................................ 565

Installation/Settings Problems
Copy/Printing Problems

........................................................................................................................... 566

.................................................................................................................................... 570

Faxing/Telephone Problems

............................................................................................................................... 573

When You Cannot Print Properly

............................................................................................................................ 575

Printing Results Are Not Satisfactory
Paper Creases or Curls

................................................................................................................... 577

...................................................................................................................................... 582

Paper Is Fed Incorrectly

..................................................................................................................................... 584

When a Problem Cannot Be Solved

......................................................................................................................... 586

Maintenance .................................................................................................................................................
Cleaning the Machine
Exterior

........................................................................................................................................... 589

........................................................................................................................................................... 590

Platen Glass
Feeder

588

..................................................................................................................................................... 591

............................................................................................................................................................ 594

Fixing Assembly

............................................................................................................................................... 595

Machine Interior

............................................................................................................................................... 596

Replacing Toner Cartridges

................................................................................................................................... 598

Before Replacing the Toner Cartridge
How to Replace Toner Cartridges
Relocating the Machine

........................................................................................................................ 603

......................................................................................................................................... 606

Printing Reports and Lists
TX Result Report

..................................................................................................................................... 608

............................................................................................................................................... 609

Communication Management Report
RX Result Report

................................................................................................................. 612

............................................................................................................................................... 614

Consumables Status Report
Eco Report

................................................................................................................. 601

............................................................................................................................... 615

....................................................................................................................................................... 616

PCL Font List (MF249dw / MF247dw)
Address Book List
User Data List

................................................................................................................... 617

............................................................................................................................................. 618

.................................................................................................................................................. 620
VI

Viewing the Counter Value

.................................................................................................................................... 621

Initializing Settings

............................................................................................................................................... 622

Initializing Menu

............................................................................................................................................... 623

Initializing Address Book ...................................................................................................................................
Initialize Eco Report Counter
Initializing All Data/Settings

625

.............................................................................................................................. 626

............................................................................................................................... 627

Appendix ........................................................................................................................................................... 629
Third Party Software .............................................................................................................................................
Feature Highlights

................................................................................................................................................ 631

Going Green and Saving Money
Improving Efficiency
Going Digital

......................................................................................................................... 632

......................................................................................................................................... 635

.................................................................................................................................................... 637

So Much More
Specifications

.................................................................................................................................................. 640

....................................................................................................................................................... 643

Machine Specifications

...................................................................................................................................... 644

Wireless LAN Specifications (MF249dw / MF247dw)
Document Type
Scan Area
Paper

............................................................................................... 646

................................................................................................................................................ 647

.................................................................................................................................................. 648

.............................................................................................................................................................. 649

Copy Specifications

........................................................................................................................................... 652

Fax Specifications .............................................................................................................................................
Scanner Specifications
Printer Specifications

........................................................................................................................................ 655

Specifications for Scanning to Shared Folders (MF249dw / MF247dw)
Consumables

653

....................................................................................................................................... 654

Specifications for E-Mail Sending and Receiving (MF249dw / MF247dw)

................................................................... 656

...................................................................... 657

........................................................................................................................................................ 658

Manuals Included with the Machine
Using User's Guide

...................................................................................................................... 659

................................................................................................................................................ 660

Screen Layout of User's Guide
Viewing User's Guide
Others

630

............................................................................................................................ 661

........................................................................................................................................ 665

.................................................................................................................................................................. 666

Basic Windows Operations
Menu Route Map
Notice

................................................................................................................................. 667

.............................................................................................................................................. 676

............................................................................................................................................................. 677

VII

Important Safety Instructions

Important Safety Instructions
Important Safety Instructions ................................................................................................................... 2
Installation ............................................................................................................................................................ 3
Power Supply ......................................................................................................................................................... 5
Handling ................................................................................................................................................................. 6
Maintenance and Inspections .............................................................................................................................. 9
Consumables ....................................................................................................................................................... 10

1

Important Safety Instructions

Important Safety Instructions
1469-000
The content described in this chapter is for the prevention of damage to property and injury to users of the machine
and others. Before using this machine, read this chapter and follow the instructions to properly use this machine. Do
not perform any operations not described in this manual. Canon will not be responsible for any damages resulting
from use not described in this manual, improper use, or repair/changes not performed by Canon or a third party
authorized by Canon.

2

Important Safety Instructions

Installation
1469-001
To use this machine safely and comfortably, carefully read the following precautions and install the machine in an
appropriate location.

Do not install in a location that may result in a fire or electrical shock
● A location where the ventilation slots are blocked
(too close to walls, beds, rugs, or similar objects)
● A damp or dusty location
● A location exposed to direct sunlight or outdoors
● A location subject to high temperatures
● A location exposed to open flames
● Near alcohol, paint thinners or other flammable substances

Other warnings
● Do not connect unapproved cables to this machine. Doing so may result in a fire or electrical shock.
● Do not place necklaces and other metal objects or containers filled with liquid on the machine. If foreign
substances come in contact with electrical parts inside the machine, it may result in a fire or electrical shock.
● When installing and removing the optional accessories, be sure to turn OFF the power, unplug the power
plug, and then disconnect all the interface cables and power cord from the machine. Otherwise, the power
cord or interface cables may be damaged, resulting in a fire or electrical shock.
● Do not use near any medical equipment. Radiowaves emitted from this machine may interfere with medical
equipment, which may cause a malfunction and result in serious accidents.
● If any foreign substance falls into this machine, unplug the power plug from the AC power outlet and
contact your local authorized Canon dealer.

Do not install in the following locations
The machine may drop or fall, resulting in injury.
● Unstable location
● Location exposed to vibrations

Other cautions
● When carrying this machine, follow the instructions in this manual. If carried improperly, it may fall, resulting
in injury.
● When installing this machine, be careful not to get your hands caught between the machine and the floor or
walls, or between the paper drawers. Doing so may result in injury.

3

Important Safety Instructions

Do not install in the following locations that may result in damage
● A location subject to dramatic changes in temperature or
humidity
● A location near equipment that generates magnetic or
electromagnetic waves
● A laboratory or location where chemical reactions occur
● A location exposed to corrosive or toxic gases
● A location that may warp from the weight of the machine or
where the machine is liable to sink (a carpet, etc.)

Avoid poorly ventilated locations
This machine generates a slight amount of ozone, etc. during normal use. Although sensitivity to ozone, etc.
may vary, this amount is not harmful. Ozone, etc. may be more noticeable during extended use or long
production runs, especially in poorly ventilated rooms. It is recommended that the room where the machine
operates be appropriately ventilated to maintain a comfortable working environment. Also avoid locations
where people would be exposed to emissions from the machine.

Do not install in a location where condensation occurs
Water droplets (condensation) may form inside the machine when the room where the machine is installed is
heated rapidly, and when the machine is moved from a cool or dry location to a hot or humid location. Using
the machine under these conditions may result in paper jams, poor print quality, or damage to the machine. Let
the machine adjust to the ambient temperature and humidity for at least 2 hours before use.

When using wireless LAN (MF249dw / MF247dw)
● Set the machine at a distance of 164´ (50 m) or less from the wireless LAN router.
● Do not set machine in a location where any object blocks communication. The signal may be degraded when
passing through walls or floors.
● Keep the machine as far as possible from digital cordless phones, microwave ovens, or other equipment that
emit radio waves.

In altitudes of above sea level 3,000 m or higher
Machines with a hard disk may not operate properly when used at high altitudes of about 3,000 meters above
sea level, or higher.

Connecting the Telephone Line
This machine conforms to an analog telephone line standard. The machine can be connected to the public
switched telephone network (PSTN) only.
If you connect the machine to a digital telephone line or a dedicated telephone line, it might impede proper
operation of the machine and could be the cause of damage. Make sure to confirm a type of telephone line
before connecting the machine.
Contact your optical fiber line or IP telephone line service providers if you want to connect the machine to those
telephone lines.

4

Important Safety Instructions

Power Supply
1469-002
This machine is compatible with voltages of 110 to 127 V, and electrical frequency of 50/60 Hz.

● Use only a power supply that meets the specified voltage requirements. Failure to do so may result in a fire
or electrical shock.
● Do not use power cords other than the one provided, as this may result in a fire or electrical shock.
● The provided power cord is intended for use with this machine. Do not connect the power cord to other
devices.
● Do not modify, pull, forcibly bend, or perform any other act that may damage the power cord. Do not place
heavy objects on the power cord. Damaging the power cord may result in a fire or electrical shock.
● Do not plug in or unplug the power plug with wet hands, as this may result in an electrical shock.
● Do not use extension cords or multi-plug power strips with the machine. Doing so may result in a fire or
electrical shock.
● Do not wrap the power cord or tie it in a knot, as this may result in a fire or electrical shock.
● Insert the power plug completely into the AC power outlet. Failure to do so may result in a fire or electrical
shock.
● Remove the power plug completely from the AC power outlet during a thunder storm. Failure to do so may
result in a fire, electrical shock, or damage to the machine.

Install this machine near the power outlet and leave sufficient space around the power plug so that it can be
unplugged easily in an emergency.

When connecting power
● Do not connect the machine to an uninterruptible power source.
● If plugging this machine into an AC power outlet with multiple sockets, do not use the remaining sockets to
connect other devices.
● Do not connect the power cord into the auxiliary outlet on a computer.

Other precautions
Electrical noise may cause this machine to malfunction or lose data.

5

Important Safety Instructions

Handling
1469-003

● Immediately unplug the power plug from the AC power outlet
and contact an authorized Canon dealer if the machine makes
an unusual noise, emits an unusual smell, or emits smoke or
excessive heat. Continued use may result in a fire or electrical
shock.
● Do not disassemble or modify this machine. There are highvoltage and high-temperature components inside the machine
which may result in a fire or electrical shock.

● Place the machine where children will not come in contact with the power cord and other cables or internal
and electrical parts. Failure to do so may result in unexpected accidents.
● Do not use flammable sprays near this machine. If flammable substances come into contact with electrical
parts inside this machine, it may result in a fire or electrical shock.
● When moving this machine, be sure to turn OFF the power of this machine and your computer, and then
unplug the power plug and interface cables. Failure to do so may damage the power cord or interface
cables, resulting in a fire or electrical shock.
● When plugging or unplugging a USB cable when the power plug is plugged into an AC power outlet, do not
touch the metal part of the connector, as this may result in an electrical shock.

If you are using a cardiac pacemaker
This machine generates a low level magnetic flux. If you use a cardiac pacemaker and feel abnormalities, please
move away from this machine and consult your physician immediately.

● Do not place heavy objects on this machine as they may fall, resulting in injury.
● For your safety, please unplug the power cord if the machine will not be used for a long period of time.
● Use caution when opening and closing covers to avoid injury to your hands.
● Keep hands and clothing away from the rollers in the output area. If the rollers catch your hands or clothing,
this may result in personal injury.
● The inside of the machine and the output slot are very hot during and immediately after use. Avoid contact
with these areas to prevent burns. Also, printed paper may be hot immediately after being output, so use
caution when handling it. Failure to do so may result in burns.

6

Important Safety Instructions

● When copying with a thick book placed on the platen glass, do not press the feeder forcefully. Doing so may
damage the platen glass and result in injury.
● Be careful not to drop a heavy object, such as a dictionary, on the platen glass. Doing so may damage the
platen glass and result in injury.

Laser beam
● If the laser beam should escape and enter your eyes, exposure may cause damage to your eyes.

When transporting the machine
To prevent damage to the machine during transport, perform the following.
● Remove the toner cartridges.
● Securely pack the machine in the original box with packing materials.

If the operating noise concerns you
● Depending on the use environment and operating mode, if the operating noise is of concern, it is
recommended that the machine be Installed in a place other than the office.

Other precautions
● Follow the instructions in the caution label attached to this machine.
● Avoid shaking or applying shock to this machine.
● Do not forcibly open and close doors, covers, and other parts. Doing so may result in damage to the
machine.
● Do not touch the contacts (

). Doing so may result in damage to the machine.

● Do not turn OFF the machine during printing. Also, do not open and close the cover and do not remove or
insert paper during printing. Doing so can cause paper jams.
● Use a telephone cable with a length of 118" (3 m) or less.

7

Important Safety Instructions
● The display is a touch panel. Press gently to operate. Avoid pressing with a mechanical pencil, ballpoint pen,
or other pointed object. Doing so may scratch or damage the touch panel's surface.

8

Important Safety Instructions

Maintenance and Inspections
1469-004
Clean this machine periodically. If dust accumulates, the machine may not operate properly. When cleaning, be sure to
observe the following. If a problem occurs during operation, see Troubleshooting(P. 539) . If the problem cannot be
resolved or you feel the machine requires an inspection, see When a Problem Cannot Be Solved(P. 586) .

● Before cleaning, turn OFF the power and unplug the power plug from the AC power outlet. Failure to do so
may result in a fire or electrical shock.
● Unplug the power plug periodically and clean with a dry cloth to remove dust and grime. Accumulated dust
may absorb humidity in the air and may result in a fire if it comes into contact with electricity.
● Use a damp, well wrung-out cloth to clean the machine. Dampen cleaning cloths with water only. Do not use
alcohol, benzenes, paint thinners, or other flammable substances. Do not use tissue paper or paper towels.
If these substances come into contact with electrical parts inside the machine, they may generate static
electricity or result in a fire or electrical shock.
● Check the power cord and plug periodically for damage. Check the machine for rust, dents, scratches,
cracks, or excessive heat generation. Use of poorly-maintained equipment may result in a fire or electrical
shock.

● The inside of the machine has high-temperature and high-voltage components. Touching these components
may result in burns. Do not touch any part of the machine that is not indicated in the manual.
● When loading paper or removing jammed documents or paper, be careful not to cut your hands with the
edges of the paper.

When removing jammed paper or replacing toner cartridges, be careful not to get any toner on your hands or
clothing. If toner gets on your hands or clothing, wash them immediately with cold water.

9

Important Safety Instructions

Consumables
1469-005

● Do not dispose of used toner cartridges in open flames. Also, do not store toner cartridges or paper in a
location exposed to open flames. This may cause the toner to ignite, and result in burns or fire.
● If you accidentally spill or scatter toner, carefully gather the toner particles together or wipe them up with a
soft, damp cloth in a way that prevents inhalation. Never use a vacuum cleaner that does not have
safeguards against dust explosions to clean up spilled toner. Doing so may cause a malfunction in the
vacuum cleaner, or result in a dust explosion due to static discharge.

If you are using a cardiac pacemaker
Toner cartridges generate a low level magnetic flux. If you use a cardiac pacemaker and feel abnormalities,
please move away from toner cartridges and consult your physician immediately.

● Use caution not to inhale any toner. If you should inhale toner, consult a physician immediately.
● Use caution so that toner does not get into your eyes or mouth. If toner should get into your eyes or mouth,
immediately wash with cold water and consult a physician.
● Use caution so that toner does not come into contact with your skin. If it should, wash with soap and cold
water. If there is any irritation on your skin, consult a physician immediately.
● Keep the toner cartridges and other consumables out of the reach of small children. If toner is ingested,
consult a physician or poison control center immediately.
● Do not disassemble or modify the toner cartridge. Doing so may cause the toner to scatter.
● Remove the sealing tape of the toner cartridge completely without using excessive force. Doing otherwise
may cause the toner to scatter.

Handling the toner cartridge
● Hold the toner cartridge correctly as shown. Do not stand it up or turn it upside-down.

● Do not touch the toner cartridge memory (

) or the electrical contacts (

10

).

Important Safety Instructions

● Do not scratch the drum surface (

) or expose it to light.

● Do not remove the toner cartridge from this machine or from the protective bag unnecessarily.
● The toner cartridge is a magnetic product. Keep it away from floppy disks, disk drives, and other devices that
can be affected by magnetism. Failure to do so may result in data loss.

Storing the toner cartridge
● Store in the following environment to ensure safe and satisfactory use.
Storage temperature range: 32 to 95°F (0 to 35°C)
Storage humidity range: 35 to 85% RH (relative humidity/no condensation)*
● Store without opening until the toner cartridge is to be used.
● When removing the toner cartridge from this machine for storage, place the removed toner cartridge into
the original protective bag or wrap it with a thick cloth.
● When storing the toner cartridge, do not store it upright or upside down. The toner will solidify and may not
return to its original condition even if it is shaken.
*

Even within the storable humidity range, water droplets (condensation) may develop inside the toner cartridge if there is a
difference of temperature inside and outside the toner cartridge. Condensation will adversely affect the print quality of
toner cartridges.

Do not store the toner cartridge in the following locations
● Locations exposed to open flames
● Locations exposed to direct sunlight or bright light for five minutes or more
● Locations exposed to excessive salty air
● Locations where there are corrosive gases (i.e. aerosol sprays and ammonia)
● Locations subject to high temperature and high humidity
● Locations subject to dramatic changes in temperature and humidity where condensation may easily occur
● Locations with a large amount of dust
● Locations within the reach of children

Be careful of counterfeit toner cartridges
Please be aware that there are counterfeit Canon toner cartridges in the marketplace. Use of counterfeit toner
cartridge may result in poor print quality or machine performance. Canon is not responsible for any
malfunction, accident or damage caused by the use of counterfeit toner cartridge.
For more information, see canon.com/counterfeit.

11

Important Safety Instructions

Availability period of repairing parts and toner cartridges
The repairing parts and toner cartridges for the machine will be available for at least seven (7) years after
production of this machine model has been discontinued.

Toner cartridge packing materials
● Save the protective bag for the toner cartridge. They are required when transporting this machine.
● The packing materials may be changed in form or placement, or may be added or removed without notice.
● Dispose of the removed sealing tape according to local regulations.

When disposing of a used toner cartridge
Place the toner container into its protective bag to prevent the toner from scattering, and then dispose of the
toner cartridge according to local regulations.

12

Basic Operations

Basic Operations
Basic Operations ............................................................................................................................................... 14
Parts and Their Functions ................................................................................................................................... 17
Front Side ....................................................................................................................................................... 18
Back Side ........................................................................................................................................................ 20
Interior ........................................................................................................................................................... 22
Manual Feed Slot ............................................................................................................................................ 23
Paper Drawer ................................................................................................................................................. 24
Operation Panel .............................................................................................................................................. 25
Display ..................................................................................................................................................... 28
Customizing the  Screen ............................................................................................................. 33
Using the Display ................................................................................................................................................. 35
Entering Text ....................................................................................................................................................... 38
Placing Documents .............................................................................................................................................. 41
Loading Paper ...................................................................................................................................................... 45
Loading Paper in the Paper Drawer ................................................................................................................ 47
Loading Paper in the Manual Feed Slot .......................................................................................................... 50
Loading Envelopes .......................................................................................................................................... 52
Loading Preprinted Paper ............................................................................................................................... 54
Specifying Paper Size and Type ....................................................................................................................... 56
Registering a Custom Paper Size ............................................................................................................. 58
Registering in the Address Book ........................................................................................................................ 60
Registering Destinations in the Address Book ................................................................................................ 61
Registering Destinations for One-Touch Dial .................................................................................................. 65
Registering Multiple Destinations for Group Dial ........................................................................................... 69
Adjusting the Volume .......................................................................................................................................... 72
Entering Quiet Mode ........................................................................................................................................... 74
Entering Sleep Mode ........................................................................................................................................... 76

13

Basic Operations

Basic Operations
1469-006
This chapter describes basic operations, such as how to use the operation panel or how to load the paper and
documents, that are frequently performed to use the functions of the machine.

◼ Parts and Their Functions
This section describes the exterior and interior parts of the machine and their functions, as well as how to use the keys
on the operation panel and how to view the display. Parts and Their Functions(P. 17)

◼ Using the Display
This section describes how to toggle the display and select items.

Using the Display(P. 35)

◼ Entering Text
This section describes how to enter characters and numbers for registering destinations to the Address Book, sending
faxes, etc. Entering Text(P. 38)

◼ Placing Documents
This section describes how to place documents on the platen glass and in the feeder.

14

Placing Documents(P. 41)

Basic Operations

◼ Loading Paper
This section describes how to load the paper into the paper drawer and manual feed slot.

Loading Paper(P. 45)

◼ Registering in the Address Book
This section describes how to register destinations for sending faxes or scanned documents.
Address Book(P. 60)

Registering in the

◼ Adjusting the Volume
This section describes how to adjust the volume of various machine sounds, such as those produced when fax sending
is complete or when an error occurs. Adjusting the Volume(P. 72)

◼ Entering Quiet Mode
This section describes how to place the machine in quiet mode to reduce operation sound.
Mode(P. 74)

15

Entering Quiet

Basic Operations

◼ Entering Sleep Mode
This section describes how to set the sleep mode.

Entering Sleep Mode(P. 76)

16

Basic Operations

Parts and Their Functions
1469-007
This section describes the parts of the machine (exterior, front and back side, and interior) and how they function. In
addition to describing the parts of the machine used for such basic operations as placing documents, loading paper,
and replacing the toner cartridges, this section also describes the keys on the operation panel and display. Read this
section for tips on how to use the machine properly.

Front Side(P. 18)
Back Side(P. 20)
Interior(P. 22)
Manual Feed Slot(P. 23)
Paper Drawer(P. 24)
Operation Panel(P. 25)

17

Basic Operations

Front Side
1469-008

Document feeder tray
Open to load an original in the feeder.

Placing Documents(P. 41)

Feeder
Automatically feeds documents into the machine for scanning. When two or more sheets are loaded in the
feeder, documents can be scanned continuously. Placing Documents(P. 41)

Operation panel
The operation panel consists of keys such as the numeric keys and [Start] key, a display, and status indicators.
You can perform all the operations and specify settings from the operation panel. You can move it up or
down so it is easier to operate.
Operation Panel(P. 25)
Display(P. 28)

Output tray
Printed paper is output to the output tray.

Lift handles
Hold the lift handles when carrying the machine.

Relocating the Machine(P. 606)

Power switch
Turns the power ON or OFF. To restart the machine, turn OFF the machine, wait for at least 10 seconds, and
turn it back ON.

Paper stopper
Prevents paper that has been output after printing from falling.

18

Basic Operations

Manual feed slot
Load the paper into the manual feed slot when you want to temporarily use a type of paper different from
that which is loaded in the paper drawer. Loading Paper in the Manual Feed Slot(P. 50)

Paper drawer
Load the type of paper you frequently use into the paper drawer.
Drawer(P. 47)

Loading Paper in the Paper

Scanning area
Documents loaded in the feeder are automatically fed to the scanning area for scanning.

Platen glass
Place documents to scan on the platen glass. Also, use the platen glass to place thick or bound documents
such as books when they cannot be loaded in the feeder. Placing Documents(P. 41)

Ventilation slots (MF249dw / MF247dw)
Air from inside the machine is vented out to cool down the inside of the machine. Note that placing objects in
front of the ventilation slots prevents ventilation. Installation(P. 3)

19

Basic Operations

Back Side
1469-009

MF249dw / MF247dw

MF236n

Rating label
The label shows the serial number, which is needed when making inquiries about the machine.
Problem Cannot Be Solved(P. 586)

When a

Rear cover
Open the rear cover when clearing paper jams.

Clearing Jams(P. 541)

USB port
Connect a USB cable when connecting the machine and a computer. For connection steps, see "Getting
Manuals Included with the Machine(P. 659)
Started".

LAN port
Connect a LAN cable when connecting the machine to a wired LAN router, etc. For connection steps, see
"Getting Started". Manuals Included with the Machine(P. 659)

20

Basic Operations

External telephone jack
Connect your telephone or answering machine.

Connecting the Telephone Line(P. 112)

Telephone line jack
Connect a telephone cable when connecting the machine to a telephone line.
Line(P. 112)

Connecting the Telephone

Power socket
Connect the power cord. For connection steps, see "Getting Started".
Machine(P. 659)

21

Manuals Included with the

Basic Operations

Interior
1469-00A

Operation panel
Lift this panel to replace the toner cartridges or clear paper jams.
Clearing Jams(P. 541)
Cartridges(P. 603)

How to Replace Toner

Toner cover
Open this cover to replace the toner cartridges or clear paper jams.
Cartridges(P. 603)
Clearing Jams(P. 541)

Paper exit guide
Open this guide to clear paper jams.

Clearing Jams(P. 541)

LINKS
How to Replace Toner Cartridges(P. 603)

22

How to Replace Toner

Basic Operations

Manual Feed Slot
1469-00C

Manual feed cover
Open this slot to load paper in the manual feed slot.

Paper guides
Adjust the paper guides to exactly the width of the loaded paper to ensure that paper is fed straight into the
machine.

LINKS
Loading Paper in the Manual Feed Slot(P. 50)

23

Basic Operations

Paper Drawer
1469-00E

Dust cover
Open this cover to load paper in the paper drawer.

Paper guides
Adjust the paper guides to exactly the size of the loaded paper to ensure that paper is fed straight into the
machine.

LINKS
Loading Paper in the Paper Drawer(P. 47)

24

Basic Operations

Operation Panel
1469-00F

[Home] key
Press to display the  Screen.

Customizing the  Screen(P. 33)

Display
You can view the progress of copy, fax, and other jobs and error statuses. The display is a touch panel,
allowing you to operate the screen by touch to specify settings. Display(P. 28)
Using the
Display(P. 35)

[Reset] key
Press to cancel the settings and restore the previously specified settings.

[Clear] key
Press to delete the entered numbers and text.

25

Basic Operations

[Back] key
Press to return to the previous screen. If you press this key when specifying settings, for example, the
settings are not applied and the display returns to the previous screen.

[Status Monitor] key
Press to check the status of printing or faxing, to view the usage history, or to view the network settings such
as the IP address of the machine. You can also check the status of the machine, such as the paper size and
the amount remaining in the toner cartridges, or whether any errors occurred. Display(P. 28)

Numeric keys ([0]-[9] keys)
Press to enter numbers and text.

Entering Text(P. 38)

[Stop] key
Press to cancel copying, faxing, and other operations.

[Energy Saver] key
Press to put the machine into sleep mode. The key lights up green when the machine is in sleep mode. Press
the key again to exit sleep mode. Entering Sleep Mode(P. 76)

[Quiet Mode] key
Press to put the machine into quiet mode. While in quiet mode this key is lit in green. Press the key again to
exit quiet mode. Entering Quiet Mode(P. 74)

[Error] indicator
Blinks or lights up when an error such as a paper jam occurs.

Wi-Fi indicator (MF249dw / MF247dw)
Lights up when the machine is connected to wireless LAN.

[Processing/Data] indicator
Blinks while operations such as sending or printing are being performed. Lights up when there are
documents waiting to be processed.

[Start] key
Press to scan or copy documents.

[#] key
Press to enter symbols such as "@" or "/".

[*] key
● Press to switch the type of text that is entered.
● Press to use tone dialing such as when receiving fax information services.
Services(P. 161)

26

Receiving Fax Information

Basic Operations

LINKS
Using the Display(P. 35)

27

Basic Operations

Display
1469-00H
The  Screen for initiating operations and screens for specifying settings appear in the display. You can also
view job progress and messages here. Touch the display to operate it.

 Screen
The  Screen is displayed when the power is turned ON or by pressing

on the operation panel. Use

this screen to specify settings for and register functions.

Toggle functions
Switch to copy, fax, or scan functions.
Scanner(P. 232)

Copying(P. 79)

Faxing(P. 103)

Using the Machine as a


Use this to register or edit the destinations for e-mails and faxes. You can also display a registered
destination when sending an e-mail or fax. Registering in the Address Book(P. 60)


, , and many other machine settings start from this button.
List(P. 472)

Setting Menu


Select the paper for printing. This button is also used for specifying the size and type of paper loaded in the
paper drawer and manual feed slot.
Specifying Paper Size and Type(P. 56)


Allows you to change the order that  Screen buttons are displayed in.
Screen(P. 33)

28

Customizing the 

Basic Operations


Settings are preregistered for economically copying 2 pages (or 4 pages) reduced on a single sheet.
the  Button(P. 96)

Using

 PC1> /  PC2>
By registering scan settings beforehand, you can simply tap this button to start a scan.
the  PC> Button(P. 237)

Scanning Using


Settings are preregistered for copying the front and back sides of a driver's license or other ID card onto the
same side of a page at actual size. Copying Both Sides of an ID Card onto One Page(P. 98)

 (MF249dw / MF247dw)
Use this to establish a direct wireless connection to a mobile device.
Point Mode) (MF249dw / MF247dw)(P. 291)

Make Direct Connection (Access

 to 
If you register destinations beforehand as One-Touch Dial numbers, they can be quickly displayed.
Specifying Destinations with the One-Touch Buttons(P. 127)


If you register destinations beforehand as coded dial numbers, they can be quickly displayed by simply
entering a three-digit number. Registering in the Address Book(P. 60)

 Screen
When you press

, a screen is displayed that enables you to check the status of documents that are being

printed, sent, or received, as well as the status of the machine (amount remaining in the toner cartridge, etc.)
and the network setting information such as the IP address of the machine.

29

Basic Operations


Displays the details of any errors that occurred.

When an Error Message Appears(P. 549)


Displays the status of the machine, such as the paper size or the amount remaining in the toner cartridges.


Displays the paper size specified in each paper source.

Displays the amount remaining in the toner cartridges. Other internal parts may reach the end of their
lifetime before the toner runs out.

Displays the totals for printouts.

Viewing the Counter Value(P. 621)

Status of copy/print/send/receive jobs
Displays the current status of the selected item. The  screen is shown below as an example.

30

Basic Operations


Displays the network settings such as the IP address of the machine and status such as the condition of
wireless LAN communications.

Viewing Network Settings(P. 344)

When a Message Is Displayed
Messages are displayed at the top of the screen in situations such as when end of toner cartridge lifetime is
reached or when a cover is left open. The display alternates between showing the normal screen and the
message.

When an Error Message Appears(P. 549)

When  or > Is Displayed
Tap

to view the notification.

When an Error Occurs
In some cases when an error occurs, instructions on how to respond to the error are displayed. Follow the onscreen instructions to solve the problem. The screen displayed when a paper jam occurs is shown below as an
example ( When an Error Message Appears(P. 549) ).

LINKS
Customizing the  Screen(P. 33)

31

Basic Operations
Using the Display(P. 35)

32

Basic Operations

Customizing the  Screen
1469-00J
You can change the order that buttons in the  screen are displayed in according to your application or a
preferred arrangement.

◼ Changing the Home Screen Button Display Order

1

Press

and tap .

● If a screen appears prompting you to enter a PIN, enter the correct PIN using the numeric keys, and tap
Setting the System Manager PIN(P. 397)
.

2

Tap .

3

Tap the button to move.

4

Tap  or  to move the button, and tap .

5

Repeat steps 3 and 4 to move all buttons you want to move.

6

Tap .

33

Basic Operations

◼ To Insert Blanks in  Screen

1

Press

and tap .

● If a screen appears prompting you to enter a PIN, enter the correct PIN using the numeric keys, and tap
.
Setting the System Manager PIN(P. 397)

2

Tap .

3

Tap the button where you want to insert a blank, and tap .

● To delete an inserted blank, select the blank, tap , and proceed to step 5.

4

Tap .

5

Tap .

LINKS
Display(P. 28)

34

Basic Operations

Using the Display
1469-00K
The display is a touch panel, allowing you to operate directly on the screen.

Avoid the following actions.
The display may misfunction or be damaged.
● Pressing forcefully
● Pressing with pointed objects (fingernails, ballpoint pen, pencil, etc.)
● Operating with wet/soiled hands
● Operating the display while an object is placed on it

Tap
Touch the screen lightly and quickly. Use for selecting or finalizing items.

Long Touch
Keep finger held on the screen. When text cannot be completely displayed on one line ("..." appears), touch and
hold the line to scroll all of the text. Also continuously increases/decreases the copy magnification.

◼ Selecting items
Tap an item name or button to make a selection.

35

Basic Operations

If an item is mistakenly touched
Slide your finger away then release it from the screen to cancel the selection.

To return to the previous screen
Press

to return to the previous screen.

◼ Scrolling the screen
The scroll bar is displayed on the screen when there is still information that is undisplayed. If the scroll bar is
displayed, tap
/
to scroll the screen. The screen changes page by page, and the page number is
displayed in the scroll bar.

◼ Changing values and settings
Changing values
Tap
/
to enter values. If an icon such as below is displayed at the upper left of the screen, you can enter
values directly using the numeric keys.

36

Basic Operations

To move the cursor
When

/

is displayed, tap to move the cursor.

Changing setting values
To adjust a value on a scale, tap <-> / <+>.

● You can change a variety of display-related settings, such as the scrolling speed or display language:
Display Settings(P. 485)
● To change the screen that is automatically displayed when the machine remains idle for a specified length of
time:
Function After Auto Reset(P. 492)

37

Basic Operations

Entering Text
1469-00L
Use the display and numeric keys to enter text and values.

Switching the Type of Text
Tap  to switch the type of text that is entered. The currently selected type of text is indicated by the "A",
"a", or "12" displayed above and to the right of the text input field.

You can also press

to switch the type of text.

Types of Text That Can Be Entered
Enter text with the numeric keys and the display. Text that can be entered is listed below.
Key

A

a

@.-_/

12

1

ABC

abc

2

DEF

def

3

GHI

ghi

4

38

Basic Operations

JKL

jkl

5

MNO

mno

6

PQRS

pqrs

7

TUV

tuv

8

WXYZ

wxyz

9

(Not available)

0

(space) - . * # ! " , ; : ^ ` _ = / | ' ? $ @ % & + \ ~ ( ) [ ] { } < > (Not available)

Press

or tap <#> when the type of text that is entered is  or  to display enterable symbols in

the screen. Tap symbols to enter.

Deleting Text
One character is deleted each time

is pressed. Press and hold

to delete all of the entered text.

Moving the Cursor (Entering a Space)
Tap

or

to move the cursor. To enter a space, move the cursor to the end of the text, and tap

Example of Entering Text and Numbers
Example: "Canon-1"

1

Tap  (or press

2

Press

3

Tap  (or press

4

Press

repeatedly until the letter "a" is selected.

5

Press

repeatedly until the letter "n" is selected.

6

Press

repeatedly until the letter "o" is selected.

7

Press

repeatedly until the letter "n" is selected.

8

Press

repeatedly until the symbol "-" is selected.

9

Tap  (or press

) repeatedly until  is selected.

repeatedly until the letter "C" is selected.
) repeatedly until  is selected.

) repeatedly until <12> is selected.

39

.

Basic Operations

10

Press

11

Tap .

.

40

Basic Operations

Placing Documents
1469-00R
Place documents on the platen glass or in the feeder. Use the platen glass when scanning thick or bound documents
such as books. You can load two or more sheets of documents in the feeder so that they can be scanned continuously.
For information about the types of documents that can be placed on the platen glass or in the feeder, and information
about the scannable area of a document, see Document Type(P. 647) or Scan Area(P. 648) .

Placing Documents on the Platen Glass(P. 41)
Placing Documents in the Feeder(P. 42)

Use documents that are completely dry
When placing documents, make sure that any glue, ink, or correction fluid on the documents has completely
dried.

To avoid paper jams
Do not place the following types of documents in the feeder as this may cause paper jams:
● Wrinkled or creased paper
● Carbon paper or carbon-backed paper
● Curled or rolled paper
● Coated paper
● Torn paper
● Onion skin or thin paper
● Stapled or clipped documents
● Paper printed by a thermal transfer printer
● Transparencies

To scan documents more accurately
Documents placed in the feeder are scanned while being fed into the machine. On the other hand, documents
placed on the platen glass remain in a fixed position while they are scanned. To ensure more accurate scanning
results, placing documents on the platen glass is recommended.

To scan tracing paper or transparencies
To scan transparent documents (for example, tracing paper or transparencies), place them on the platen glass.

Placing Documents on the Platen Glass

1

Open the feeder.

41

Basic Operations

2

Place the document face down on the platen glass.

● Align the corner of the document with the top-left corner of the platen glass.

To scan transparent documents (for example, tracing paper or transparencies), cover them with plain white
paper.

3

Gently close the feeder.

● The machine is ready to scan the document.
● When scanning is complete, remove the document from the platen glass.

Placing Documents in the Feeder

1

Open the document feeder tray.

42

Basic Operations

2

Spread the document guides apart.

● Slide the document guides outward until they are slightly farther apart than the actual document width.

3

Fan the document stack and align the edges.

● Fan the document stack in small batches, and align the edges by lightly tapping the stack on a flat surface a
few times.

4

Place the document(s) face up in the feeder.

● Make sure that the document stack does not exceed the load limit guide (

).

● Do not load documents of various sizes at the same time.
● Up to 50 sheets* can be loaded at a time. If 50 or more sheets are loaded, scanning may stop or a paper
jam may occur.
*For

5

MF247dw / MF236n, up to 35 sheets.

Align the document guides against the edges of the document.

● Slide the document guides inward until they are aligned securely against the edges of the document.

43

Basic Operations

● The machine is ready to scan the document.
Align the document guides securely against the edges of the document
Document guides that are too loose or too tight can cause misfeeds or paper jam.
While documents are being scanned
Do not add or remove documents.
When scanning is complete
Remove the scanned documents from beneath the feeder to prevent paper jams.

44

Basic Operations

Loading Paper
1469-00S
You can load the paper into the paper drawer or manual feed slot. Load the paper you usually use into the paper
drawer. The paper drawer is convenient when using large amounts of paper. Use the manual feed slot when you
temporarily use size or type of paper that is not loaded in the paper drawer. See Paper(P. 649) for available paper
sizes.

Paper Type and Setting for the Machine
See the table below to specify the paper settings according to the type and weight of the paper to load into the
paper source. For more information about how to specify the paper settings on the machine, see Specifying
Paper Size and Type(P. 56) . For the amount of paper that can be loaded in each paper source, see
Paper(P. 649) .
Paper Type

Paper Setting
on the Machine

Paper Weight


Plain paper

16 to 23 lb Bond (60 to 89 g/m²)

Recycled paper

16 to 23 lb Bond (60 to 89 g/m²)



Color paper

16 to 23 lb Bond (60 to 89 g/m²)



24 to 32 lb Bond (90 to 120 g/m²)



33 to 60 lb Cover (121 to 163 g/m²)



16 to 24 lb Bond (60 to 90 g/m²)



25 to 32 lb Bond (91 to 120 g/m²)



33 to 60 lb Cover (121 to 163 g/m²)



*

Heavy paper

Bond paper

Envelope



Label



Index card



*

If set to  and that printout is curled, specify  and print again.

Do not use the following types of paper:
● Wrinkled or creased paper
● Curled or rolled paper
● Torn paper
● Damp paper

45

Basic Operations
● Very thin paper
● Paper printed by a thermal transfer printer
● Highly textured paper
● Glossy paper

Paper handling and storage
● Store the paper on a flat surface.
● Keep the paper wrapped in its original package to protect the paper from moisture or dryness.
● Do not store the paper in such a way that may cause it to curl or fold.
● Do not store the paper vertically or stack too much paper.
● Do not store the paper in direct sunlight, or in a place subject to high humidity, dryness, or drastic
changes in temperature or humidity.

When printing on paper that has absorbed moisture
Steam may emit from the paper output area, or water droplets may form on the back side of the
operation panel or around the paper output area. There is nothing unusual about any of these
occurrences, which occur when the heat generated from fixing toner on the paper causes moisture in the
paper to evaporate (most likely to occur at low room temperatures).

LINKS
Registering a Custom Paper Size(P. 58)

46

Basic Operations

Loading Paper in the Paper Drawer
1469-00U
Load the paper that you usually use in the paper drawer. When you want to print on paper that is not loaded in the
paper drawer, load the paper in the manual feed slot.
Loading Paper in the Manual Feed Slot(P. 50)

Make sure to load paper in portrait orientation
Paper cannot be loaded in landscape orientation. Make sure to load the paper in portrait orientation.

1

Lift the dust cover.

2

Slide the paper guides apart.

Size abbreviations on the paper guides
The abbreviations on the paper guides in the paper drawer indicate paper sizes as follows:
● LGL: Legal
● LTR: Letter
● STMT: Statement

47

Basic Operations
● EXEC: Executive

3

Insert the paper into the paper drawer until the paper stops.

● Load the paper in portrait orientation (with the short edge toward the machine), with the print side face up.
Paper cannot be loaded in landscape orientation.
● Fan the paper stack well, and tap it on a flat surface to align the edges.
● When you insert the paper with  set to , a confirmation screen is
displayed. Notify to Check Paper Settings(P. 486)

Do not exceed the load limit guide when loading paper
Make sure that the paper stack does not exceed the load limit guide (
paper jams.

When loading envelopes or paper with a logo, see
Paper(P. 54) .

4

). Loading too much paper can cause

Loading Envelopes(P. 52) or

Align the paper guides against the edges of the paper.

● Move the paper guides in so they are exactly the width of the paper.

Align the paper guides securely against the edges of the paper
Paper guides that are too loose or too tight can cause misfeeds or paper jams.

48

Loading Preprinted

Basic Operations

5

Lower the dust cover.
When Legal size paper is loaded
The paper guides at the rear edge of the paper will be extended. Open the dust cover extension, then lower
the dust cover.

6

Pull out the paper stopper to open.

»

Continue to

Specifying Paper Size and Type(P. 56)

When changing the paper size or type
The factory default settings for paper size and type are  and ,
respectively. If you load a different size or type of paper into the machine, make sure to change the settings.
If you do not change the settings, the machine cannot print properly.

Printing on the Back Side of Printed Paper (Manual 2-Sided Printing)
You can print on the back side of printed paper. Flatten any curls on the printed paper and insert it into the
manual feed slot ( Loading Paper in the Manual Feed Slot(P. 50) ), with the side to print face up (previously
printed side face down).
● Load one sheet at a time per each print.
● You can use only the paper printed with this machine.
● You cannot print on the side that has previously been printed on.
● If you are using A5 paper, the reverse side may not be printed correctly.

LINKS
Paper(P. 649)

49

Basic Operations

Loading Paper in the Manual Feed Slot
1469-00W
When you want to print on paper that is not loaded in the paper drawer, load the paper in the manual feed slot. Load
the paper that you usually use in the paper drawer. Loading Paper in the Paper Drawer(P. 47)

Make sure to load paper in portrait orientation
Paper cannot be loaded in landscape orientation. Make sure to load the paper in portrait orientation.

1

Open the manual feed cover.

2

Spread the paper guides apart.

● Slide the paper guides outward.

3

Insert the paper into the manual feed slot until the paper stops.

● Load the paper in portrait orientation (with the short edge toward the machine), with the print side face up.
Paper cannot be loaded in landscape orientation.
● When you insert the paper with  set to , a confirmation screen is
displayed. Notify to Check Paper Settings(P. 486)

50

Basic Operations

When loading envelopes or paper with a logo, see
Paper(P. 54) .

4

Loading Envelopes(P. 52) or

Loading Preprinted

Align the paper guides against the edges of the paper.

● Slide the paper guides inward until they are aligned securely against the edges of the paper.

Align the paper guides securely against the edges of the paper
Paper guides that are too loose or too tight can cause misfeeds or paper jams.

5

Pull out the paper stopper to open.

Continue to

Specifying Paper Size and Type(P. 56)

51

Basic Operations

Loading Envelopes
1469-00X
Make sure to flatten any curls on envelopes before loading them. Also pay attention to the orientation of envelopes
and which side is face up.
Before Loading Envelopes(P. 52)
Loaded Orientation(P. 53)

This section describes how to load envelopes in the orientation you want, as well as procedures that you need
to complete before loading envelopes. For a description of the general procedure for loading envelopes in the
paper drawer or manual feed slot, see Loading Paper in the Paper Drawer(P. 47) or Loading Paper in
the Manual Feed Slot(P. 50) .

Before Loading Envelopes
Follow the procedure below to prepare the envelopes before loading.

Only one envelope at a time can be loaded in the manual feed slot. Follow steps 1 to 4 in the procedure below
to prepare the envelope for loading.

1

2

3

Close the flap of each envelope.

Flatten them to release any remaining air, and make sure that the edges are pressed
tightly.

Loosen any stiff corners of the envelopes and flatten any curls.

52

Basic Operations

4

Align the edges of the envelope on a flat surface.

Loaded Orientation
Load the envelopes in portrait orientation, short edge first, with the non-glued side (front side) face up.

Load envelopes in the same orientation for both the paper drawer and manual feed slot.
Load the envelopes so that their flaps are at the left.

53

Basic Operations

Loading Preprinted Paper
1469-00Y
When you use paper that has been preprinted with a logo, pay attention to the orientation of the paper when loading.
Load the paper properly so that printing is performed on the correct side of the paper with a logo.

Making 1-Sided Printouts on Paper with Logos(P. 54)
Making 2-Sided Printouts on Paper with Logos (MF249dw / MF247dw)(P. 55)

This section mainly describes how to load preprinted paper with the proper facing and orientation. For a
description of the general procedure for loading paper in the paper drawer or manual feed slot, see
Loading
Paper in the Paper Drawer(P. 47) or Loading Paper in the Manual Feed Slot(P. 50) .

Making 1-Sided Printouts on Paper with Logos
Load the paper with the logo side (the side to print the document) face up.

Load only one sheet of paper in the manual feed slot each time you print.

Printing on Paper with Logos in Portrait Orientation

Printing on Paper with Logos in Landscape Orientation

54

Basic Operations

Making 2-Sided Printouts on Paper with Logos (MF249dw / MF247dw)
Load the paper with the front logo side (the side to print the first page of the document) face down.

Printing on Paper with Logos in Portrait Orientation

Printing on Paper with Logos in Landscape Orientation

The  setting (MF249dw / MF247dw)
When you print on preprinted paper, you need to change the facing of the paper to load each time you perform
1-sided and 2-sided printing. However, if  is set to , the facing
that you use for loading preprinted paper for 2-sided printing (logo side face down) can also be used for 1-sided
printing. This setting is especially useful if you frequently perform both 1-sided and 2-sided printing. Switch
Paper Feed Method(P. 493)

55

Basic Operations

Specifying Paper Size and Type
1469-010
You must specify the paper size and type settings to match the paper that is loaded. Make sure to change the paper
settings when you load the paper that is different from the previously loaded paper.

If the setting does not match the size and type of loaded paper, a paper jam or printing error may occur.

1

Press

2

Tap  or .

3

Select the loaded paper size.

and tap .

● If the loaded paper size is not displayed, tap .

4

Select the loaded paper type.

56

Basic Operations
When a frequently used paper size is known
You can set the machine to display only frequently used paper sizes in the selection screen.

1

Tap .

2

Tap 
Specify how to arrange the documents on the page.

94

Copying

LINKS
Basic Copy Operations(P. 81)
2-Sided Copying (MF249dw / MF247dw)(P. 91)
Using the  Button(P. 96)

95

Copying

Using the  Button
1469-01S
You can use <2 on 1>/<4 on 1> to copy multiple documents onto a single sheet, and
<2-Sided> to copy the document onto both sides of a page. Using  in
the Home Screen, which combines these functions, makes it easier to save paper
than when using the functions separately.

● The 2-sided  settings may not be available with some sizes and types of paper.
Paper(P. 649)
● Using  reduces the copy ratio automatically (the copy ratio is displayed on the screen). You can
increase or further reduce the copy ratio before pressing

, but the edges of the document might not be

copied if you increase it.
●  is not available when using <2-Sided>, <2 on 1>/<4 on 1>, or .
● When you copy multiple documents onto one page, margins may be created in the copied image.


screen

Select the paper save copy setting

Select the document size on the 

Paper save copy settings
Select one of four setting combinations.
Original (Portrait)

Copy

<2 on 1 1->2-Sided>*

<4 on 1 1->2-Sided>*

96

Copying

<2 on 1 1->1-Sided>

<4 on 1 1->1-Sided>

*

MF249dw / MF247dw Only

LINKS
Basic Copy Operations(P. 81)
2-Sided Copying (MF249dw / MF247dw)(P. 91)
Copying Multiple Documents onto One Sheet (2 on 1/4 on 1)(P. 94)

97

Copying

Copying Both Sides of an ID Card onto One Page
1469-01U
You can use  to copy the front and back sides of a card onto the same side of
a page. This function is useful when copying a driver's license or ID card.

● All regular paper sizes can be used except Letter (Government), Legal (Government), and Envelope.
●  is automatically set to .
●  is not available when using , <2-Sided>, or <2 on 1>/<4 on 1>.

Place the card



Turn the card over

How to place the card

● When the  message appears.
When an Error Message Appears(P. 549)

LINKS
Basic Copy Operations(P. 81)

98

Copying

Collating Copies by Page
1469-01W
When preparing multiple copies of multi-page documents, set  to  to
collate copies in sequential page order. This function is useful when preparing handouts
for meetings or presentations.








The copies are grouped by page and not collated. For example, if you are making three copies of a five-page
document, the printouts will be arranged in the following page order: 1, 1, 1, 2, 2, 2, 3, 3, 3, 4, 4, 4, 5, 5, 5.


The copies are grouped into complete sets in sequential page order. For example, if you are making three
copies of a five-page document, the printouts will be arranged in the following page order: 1, 2, 3, 4, 5, 1, 2, 3,
4, 5, 1, 2, 3, 4, 5.

LINKS
Basic Copy Operations(P. 81)

99

Copying

Changing Default Settings
1469-01X
The default settings are the settings that are displayed whenever you turn ON the machine, or when you press

. If

you change these default settings to match the operations that you perform frequently, you can eliminate the need to
configure the same settings every time you make copies.

  
value of the selected item  

Settings
Select the item you want to set, and change the default value.

LINKS
Basic Copy Operations(P. 81)
Various Copy Settings(P. 85)
Copy Settings(P. 495)

100

Select the setting

Change the default

Faxing

Faxing
Faxing ................................................................................................................................................................... 103
Configuring Initial Settings for Fax Functions ................................................................................................ 106
Deciding Which Fax Receive Mode to Use ..................................................................................................... 107
Registering the Fax Number and Unit Name ................................................................................................ 108
Selecting the Receive Mode .......................................................................................................................... 110
Connecting the Telephone Line .................................................................................................................... 112
Sending Faxes .................................................................................................................................................... 114
Sending from Registered Destinations ......................................................................................................... 120
Specifying from Address Book ............................................................................................................... 121
Selecting Destinations Directly by Entering Coded Dial Numbers .......................................................... 124
Specifying Destinations with the One-Touch Buttons ............................................................................ 127
Specifying Previously Used Destinations ................................................................................................ 130
Various Fax Settings ..................................................................................................................................... 133
Adjusting Resolution .............................................................................................................................. 134
Adjusting Density ................................................................................................................................... 135
Adjusting Sharpness .............................................................................................................................. 136
Scanning 2-Sided Documents (MF249dw) .............................................................................................. 138
Changing Default Settings ............................................................................................................................ 139
Canceling Sending Faxes .............................................................................................................................. 140
Receiving Faxes ................................................................................................................................................. 142
Sending and Receiving Faxes According to Your Purposes ............................................................................. 146
Making a Call before Sending Faxes (Manual Sending) ................................................................................. 147
Sending Faxes to Multiple Destinations Simultaneously (Sequential Broadcast) ........................................... 148
Storing Received Faxes into Memory (Memory Reception) ........................................................................... 150
Forwarding Received Faxes .......................................................................................................................... 154
Selecting a Document to Forward .......................................................................................................... 155
Forwarding All the Received Documents Automatically (MF249dw / MF247dw) ..................................... 157
Receiving Fax Information Services .............................................................................................................. 161
Checking Status and Log for Sent and Received Documents ......................................................................... 163
Importing/Exporting Address Book Data with the Supplied Software .......................................................... 165
Sending Faxes from Your Computer (PC Fax) .................................................................................................. 167
Sending PC Faxes ......................................................................................................................................... 168
Attaching Cover Sheets to PC Faxes .............................................................................................................. 171
Using Address Book for PC Faxes ................................................................................................................. 175
Registering Destinations ........................................................................................................................ 178

101

Faxing
Using Registered Destinations ............................................................................................................... 182
Importing/Exporting Address Book Data from the Fax Driver ............................................................... 184

102

Faxing

Faxing
1469-01Y
This chapter describes fax settings, basic fax operations and various other useful functions to suit your needs, such as
PC Fax to send documents directly from computers, Address Book to specify destinations easily, and Forwarding to
receive faxes even when you are out of the office.

● You need to complete some procedures before using fax functions.
Functions(P. 106)

Configuring Initial Settings for Fax

● You need to register destinations in the Address Book before using this feature.
Address Book(P. 60)

Registering in the

◼ Specifying Fax Settings
Configuring Initial Settings for Fax Functions(P. 106)

◼ Using Basic Operations
Sending Faxes(P. 114)
Canceling Sending Faxes(P. 140)
Receiving Faxes(P. 142)

◼ Specifying Scanning Settings

Adjusting Resolution(P. 134)

Adjusting Density(P. 135)

103

Adjusting Sharpness(P. 136)

Faxing
Scanning 2-Sided Documents
(MF249dw)(P. 138)

◼ Specifying Destinations Simply and Quickly

Specifying from Address
Book(P. 121)

Selecting Destinations Directly
by Entering Coded Dial
Numbers(P. 124)

Specifying Destinations with the
One-Touch Buttons(P. 127)

Specifying Previously Used
Destinations(P. 130)

◼ Sending and Receiving According to Your Purposes

Making a Call before Sending
Faxes (Manual Sending)(P. 147)

Sending Faxes to Multiple
Destinations Simultaneously
(Sequential Broadcast)(P. 148)

104

Storing Received Faxes into
Memory (Memory Reception)
(P. 150)

Faxing

Forwarding Received
Faxes(P. 154)

Receiving Fax Information
Services(P. 161)

◼ Sending Faxes Directly from Your Computer

Sending Faxes from Your Computer (PC Fax)(P. 167)

105

Faxing

Configuring Initial Settings for Fax Functions
1469-020
Follow steps 1 to 4 described below to configure the fax settings. First, determine which receive mode best suits your
intended use, and then follow the on-screen instructions to configure the settings. For more information about a
particular step, click on the link to go to the corresponding section.

Step 1

Deciding Which Fax Receive Mode to Use(P. 107)

Step 2

Registering the Fax Number and Unit Name(P. 108)

Step 3

Selecting the Receive Mode(P. 110)

Step 4

Connecting the Telephone Line(P. 112)

106

Faxing

Deciding Which Fax Receive Mode to Use
1469-021
Before configuring the fax settings, determine which receive mode best suits your intended use.
Intended use

Receive mode

Use fax only/Never use telephone


This setting is for when you want to use the machine exclusively for receiving faxes,
and you do not want to use the telephone.

Mostly use telephone/Almost never use fax 
Connect your telephone to the machine. This setting is for when you mostly want to
use the telephone. You can receive incoming faxes manually.

Use both fax and telephone

Use answering machine 
Connect your answering machine. Callers can record a
message if they call while you are away from the telephone.
The machine automatically receives incoming faxes.
Use standard telephone 
Connect your telephone. The machine automatically receives
incoming faxes, and the telephone rings for incoming calls.

● Depending on the type of telephone connected to it, the machine may not be able to send or receive faxes
properly.
● If you have subscribed to a Distinctive Ring Pattern Detection (DRPD) service provided by your telephone
company,  is also available for the receiving mode.
Receiving Faxes(P. 142)

»

Continue to

Registering the Fax Number and Unit Name(P. 108)

LINKS
Receiving Faxes(P. 142)

107

Faxing

Registering the Fax Number and Unit Name
1469-022
Register the fax number and unit name of your machine. This information is printed at the top of each page sent from
the machine.

1

Press

2

Tap 

3

Tap .

and tap .

.

If you select , the receive mode is set to .

4

Tap .

108

Faxing

5

6

7

Enter the fax number using the numeric keys (
.

Tap .

Enter the unit name (such as a user name or company name) (
Text(P. 38) ), and tap .

● Enter up to 24 alphanumeric characters.
● Tapping  toggles the input modes.

»

Entering Text(P. 38) ), and tap

Continue to

Selecting the Receive Mode(P. 110)

LINKS
Receiving Faxes(P. 142)

109

Entering

Faxing

Selecting the Receive Mode
1469-023
Select the receive mode that suits your intended use beforehand (
Use(P. 107) ).

1

Deciding Which Fax Receive Mode to

Tap .

● The screen shown here is displayed after the unit name has been registered (
Number and Unit Name(P. 108) ).

2

Registering the Fax

Select the receive mode that suits your intended use.

● Select the receive mode with tapping  or .

If you have subscribed to a Distinctive Ring Pattern Detection (DRPD) service provided by your telephone
company,  is also available for the receiving mode. Receiving Faxes(P. 142)
To set the receive mode to 

To set the receive mode to 

To set the receive mode to 

To set the receive mode to 

110

Faxing

3

Tap .

»

Continue to

Connecting the Telephone Line(P. 112)

LINKS
Receiving Faxes(P. 142)

111

Faxing

Connecting the Telephone Line
1469-024
Connect the telephone line to the machine.

1

Tap .

● One of the screens shown here is displayed after the receive mode has been set (
Mode(P. 110) ).

2

Selecting the Receive

Connect the telephone line to the machine.

● Connect the included telephone cable to the telephone line jack on the machine (

) and the telephone line

jack on the wall.
● If you are using a telephone or answering machine, connect it to the external telephone jack (

).

If you are connecting an external telephone with fax functions, set up the telephone to receive faxes
manually.

3

Tap  after the telephone line has been connected.

4

Tap .

112

Faxing

If the machine does not automatically set the type of telephone line
Follow the procedure below to set the type of telephone line. If you are not sure of the type of phone line you
are using, contact your local telephone company.







line

LINKS
Installation(P. 3)
Sending Faxes(P. 114)
Receiving Faxes(P. 142)

113

.

4

Tap  or .

LINKS
Connecting to a Network(P. 315)
Connecting to a Wired LAN(P. 318)
Connecting to a Wireless LAN (MF249dw / MF247dw)(P. 319)

317

Setting

Network

Connecting to a Wired LAN
1469-064
Connect the machine to a computer via a router. Use a LAN cable to connect the machine to the router.

1

Connect a LAN cable.

● Connect the machine to a router by using a LAN cable.
● Push the connector in until it clicks into place.

2

Wait approximately 2 minutes.

● While you wait, the IP address is set automatically.
You can set the IP address manually.

Setting IP Addresses(P. 336)

LINKS
Connecting to a Network(P. 315)

318

Network

Connecting to a Wireless LAN
1469-065
Wireless routers (or access points) connect the machine to a computer via radio waves. If your wireless router is
equipped with Wi-Fi Protected Setup (WPS), configuring your network is automatic and easy. If your networking
devices do not support automatic configuration, or if you want to specify authentication and encryption settings in
detail, you need to manually set up the connection. Make sure that your computer is correctly connected to the
network.

Setting Up Connection Using WPS(P. 319)
Manually Setting Up Connection(P. 320)

Risk of information leak
Use wireless LAN connection at your own discretion and at your own risk. If the machine is connected to an
unsecured network, your personal information might be leaked to a third party because radio waves used in
wireless communication can go anywhere nearby, even beyond walls.

Wireless LAN security
The wireless LAN security that is supported by the machine is listed below. For the wireless security
compatibility of your wireless router, see the instruction manuals for your networking devices or contact your
manufacturer.
● 128 (104)/64 (40) bit WEP
● WPA-PSK (TKIP/AES-CCMP)
● WPA2-PSK (TKIP/AES-CCMP)

Required devices for wireless LAN connection
● The machine does not come with a wireless router. Have the router ready as necessary.
● The wireless router must conform to IEEE 802.11b/g/n and be able to communicate in 2.4 GHz frequency
band. For more information, see the instruction manuals for your networking devices or contact your
manufacturer.

Setting Up Connection Using WPS
When using WPS, two modes are available: push button mode and PIN code mode.

319

Network

◼ Push Button Mode
Find the WPS mark shown below on the package of your wireless router. Also make sure that there is a WPS button on
your networking device. Setting Up Connection Using WPS Push Button Mode(P. 321)

◼ PIN Code Mode
Some WPS routers do not support the push button mode. If WPS PIN code mode is mentioned on the package or in
the instruction manuals of your networking device, set up the connection by entering the PIN code. Setting Up
Connection Using WPS PIN Code Mode(P. 323)

If the wireless router is set to use WEP authentication, you may not be able to set up connection using WPS.

Manually Setting Up Connection
When manually setting up a wireless connection, you can either select a wireless router or manually enter the required
information. Regardless of the method, make sure that you have the required setup information, including the SSID
and network key ( Checking the SSID and Network Key(P. 333) ).

◼ Selecting a Wireless Router
Select this setup option if you need to manually set up the connection but want to complete the setup as easily as
possible. Setting Up Connection by Selecting a Wireless Router(P. 326)

◼ Manually Entering the Setup Information
If you want to specify security settings in detail, such as authentication and encryption settings, manually enter the
SSID and network key to set up the connection. Setting Up Connection by Specifying Detailed Settings(P. 329)

LINKS
Connecting to a Network(P. 315)
Selecting Wired LAN or Wireless LAN (MF249dw / MF247dw)(P. 317)

320

Network

Setting Up Connection Using WPS Push Button Mode
1469-066
If your wireless router supports WPS push button mode, you can easily set up a connection with a WPS button.

How to operate the wireless router may vary on each device. See the instruction manuals for your networking
device for help.

1

Tap  in the  Screen.

2

Tap .

● If a screen for entering a PIN is displayed, enter the PIN with the numeric keys and tap .
the System Manager PIN(P. 397)

3

Tap .

● If the  message is displayed, tap .
● If the  message is displayed, tap .

4

Read the message that is displayed, and tap .

5

Tap .

6

Tap .

7

Press and hold the WPS button on the wireless router.
The button must be pressed within 2 minutes after tapping  in step 6.

321

Setting

Network
● Depending on the networking device, you may need to press and hold the button for 2 seconds or longer.
See the instruction manuals for your networking device for help.

If an error message is displayed during setup
Tap  and return to step 5.

8

Check that the Wi-Fi indicator is blinking on the operation panel.

● The Wi-Fi indicator blinks when a wireless router is detected.

● When the setup is completed, the screen below is displayed, and approximately 2 seconds later, the Wi-Fi
indicator lights up.

● Wait approximately 2 minutes until the IP address settings of the machine are completed.
Signal strength
When more than one wireless router is available for connection, the machine connects to the device with the
strongest signal. Signal strength is measured using RSSI (Received Signal Strength Indication).

Reducing power consumption
You can set the machine to enter  based on signals emitted from the wireless router.
Power Save Mode (P. 474)

If the IP address of the machine has changed
In a DHCP environment, the IP address of the machine may be changed automatically. If this happens, the
connection is maintained as long as the machine and the computer belong to the same subnet.

LINKS
Connecting to a Wireless LAN (MF249dw / MF247dw)(P. 319)

322

Network

Setting Up Connection Using WPS PIN Code Mode
1469-067
If your wireless router supports WPS PIN code mode, generate a PIN code with the machine and register the code to
the networking device.

How to operate the wireless router may vary on each device. See the instruction manuals for your networking
device for help.

From a Computer

1

Access your wireless router from a computer and display the screen for entering a
WPS PIN code.

● For more information, see the instruction manuals for your networking device.

From the Operation Panel

2

Tap  in the  Screen.

3

Tap .

● If a screen for entering a PIN is displayed, enter the PIN with the numeric keys and tap .
the System Manager PIN(P. 397)

4

Tap .

● If the  message is displayed, tap .
● If the  message is displayed, tap .

5

Read the message that is displayed, and tap .

6

Tap .

7

Tap .

323

Setting

Network
● A PIN code is generated.

From a Computer

8

Register the generated PIN code to the wireless router.

● Register the PIN code on the setup screen displayed in step 1.
● The PIN code must be registered within 10 minutes after tapping  in step 7.
If an error message is displayed during setup
Tap  and return to step 6.

From the Operation Panel

9

Check that the Wi-Fi indicator is blinking on the operation panel.

● The Wi-Fi indicator blinks when a wireless router is detected.

● When the setup is completed, the screen below is displayed, and approximately 2 seconds later, the Wi-Fi
indicator lights up.

● Wait approximately 2 minutes until the IP address settings of the machine are completed.
Signal strength
When more than one wireless router is available for connection, the machine connects to the device with the
strongest signal. Signal strength is measured using RSSI (Received Signal Strength Indication).

324

Network

Reducing power consumption
You can set the machine to enter  based on signals emitted from the wireless router.
Power Save Mode (P. 474)

If the IP address of the machine has changed
In a DHCP environment, the IP address of the machine may be changed automatically. If this happens, the
connection is maintained as long as the machine and the computer belong to the same subnet.

LINKS
Connecting to a Wireless LAN (MF249dw / MF247dw)(P. 319)

325

Network

Setting Up Connection by Selecting a Wireless Router
1469-068
You can search the wireless routers (or access points) available for connection and select one from the display of the
machine. For the network key, enter a WEP key or TKIP. Before selecting a wireless router, check and write down the
required setup information, including the SSID and network key ( Checking the SSID and Network Key(P. 333) ).

Security settings
If the wireless connection is set up by selecting a wireless router, the WEP authentication method is set to
 or the WPA/WPA2 encryption method is set to  (AES-CCMP or TKIP). If you want to select
 for WEP authentication or  for WPA/WPA2 encryption, you need to set up the
connection using the manual entry method ( Setting Up Connection by Specifying Detailed
Settings(P. 329) ).

1

Tap  in the  Screen.

2

Tap .

● If a screen for entering a PIN is displayed, enter the PIN with the numeric keys and tap .
the System Manager PIN(P. 397)

3

Tap .

● If the  message is displayed, tap .
● If the  message is displayed, tap .

4

Read the message that is displayed, and tap .

5

Tap .

6

Tap .

330

Entering Text(P. 38)

Network

7

Tap the WEP key you have edited.

Using WPA-PSK or WPA2-PSK

1

Tap .

2

Select an encryption method.


Sets the machine to automatically select AES-CCMP or TKIP to match the setting of the wireless router.

Sets AES-CCMP as the encryption method.

3

Enter the network key that you have written down.
● Enter the network key using the numeric keys, and tap .

8

Entering Text(P. 38)

Tap .

If an error message is displayed during setup
Tap , check whether the specified settings are correct, and return to step 5.

9

Check that the Wi-Fi indicator is blinking on the operation panel.

● The Wi-Fi indicator blinks when a wireless router is detected.

331

Network

● When the setup is completed, the screen below is displayed, and approximately 2 seconds later, the Wi-Fi
indicator lights up.

● Wait approximately 2 minutes until the IP address settings of the machine are completed.
Signal strength
When more than one wireless router is available for connection, the machine connects to the device with the
strongest signal. Signal strength is measured using RSSI (Received Signal Strength Indication).

Reducing power consumption
You can set the machine to enter  based on signals emitted from the wireless router.
Power Save Mode (P. 474)

If the IP address of the machine has changed
In a DHCP environment, the IP address of the machine may be changed automatically. If this happens, the
connection is maintained as long as the machine and the computer belong to the same subnet.

LINKS
Connecting to a Wireless LAN (MF249dw / MF247dw)(P. 319)

332

Network

Checking the SSID and Network Key
1469-06A
When manually setting up a wireless connection, you need to specify the SSID and network key of your wireless router.
The SSID and network key may be indicated on these networking devices. Check your devices and write down the
necessary information before setting up the connection. For more information, see the instruction manuals for your
networking devices or contact your manufacturer.
SSID

A name given for identifying a specific wireless LAN. Some other terms used for SSID include
"access point name" and "network name."

Network Key

A keyword or password used for encrypting data or authenticating a network. Some other
terms used for network key include "encryption key," "WEP key," "WPA/WPA2 passphrase,"
and "preshared key (PSK)."

Wireless Security
Protocols
(Authentication/
Encryption)

When manually setting up a wireless connection by specifying detailed settings, you need to
specify security settings. Check the following information:
● Security types (WEP/WPA-PSK/WPA2-PSK)
● Authentication method (Open System/Shared Key)
● Encryption method (TKIP/AES-CCMP)

◼ Checking the SSID and Network Key from a Computer
The SSID or the network key may have been changed. If you do not know the SSID or the network key, you can check
them by using the Canon MF/LBP Wireless Setup Assistant included with the provided DVD-ROM. The Canon MF/LBP
Wireless Setup Assistant can be used on a computer connected to a wireless LAN.

If you are a Mac OS user
The provided DVD-ROM that comes with the machine does not contain the Canon MF/LBP Wireless Setup
Assistant for Mac OS. It is available from the following Canon Web site: http://www.canon.com/

1

Insert the provided DVD-ROM into the drive on the computer.

● Select a language and click [OK] if you are prompted to do so.

2

Click [Start Software Programs].

333

Network

● If the above screen is not displayed
Screen(P. 668)

Displaying the [Software Programs/Manuals Setup]

● If [AutoPlay] is displayed, click [Run MInst.exe].

3

Click [Start] for [Canon MF/LBP Wireless Setup Assistant].

4

Read the License Agreement and click [Yes] to agree.

334

Network

5

Check the information displayed for the wireless router.

● Write down the necessary information. If you do not know what information is necessary, write down all the
information that is displayed.

If wireless routers are not found
Click [Refresh]. If nothing happens, check that the settings are correctly configured on the computer and the
wireless router.

LINKS
Connecting to a Wireless LAN (MF249dw / MF247dw)(P. 319)
Setting Up Connection by Selecting a Wireless Router(P. 326)
Setting Up Connection by Specifying Detailed Settings(P. 329)

335

Network

Setting IP Addresses
1469-06C
Connecting the machine to a network requires a unique network IP address. Two versions of IP addresses are
available: IPv4 and IPv6. Configure these settings depending on the network environment. To use IPv6 addresses, you
need to properly configure the IPv4 address settings.

336

Network

Setting IPv4 Address
1469-06E
The machine's IPv4 address can be either assigned automatically by a dynamic IP
addressing protocol, such as DHCP, or entered manually. When connecting the
machine to a wired LAN, make sure that the connectors of the LAN cable are firmly
inserted into the ports ( Connecting to a Wired LAN(P. 318) ). You can test the
network connection if necessary.
Setting IPv4 Address(P. 337)
Testing the Network Connection(P. 339)

Setting IPv4 Address

1

Tap  in the  Screen.

2

Tap .

● If a screen for entering a PIN is displayed, enter the PIN with the numeric keys and tap .
the System Manager PIN(P. 397)

3

Select 

4

Configure IP address settings.



Setting

.


Select to automatically assign an IP address via a protocol such as DHCP. When  is
displayed, automatic addressing is enabled.

Select to configure the IP address settings by manually entering an IP address. In order to select this
option,  must be set to .

Select when you want to view the current IP address settings.

Automatically assigning an IP address

1

Select 

 and  to .

2

Tap .

3

Specify the IP address, subnet mask, and gateway address (or default gateway).
● Specify the settings in the following order: 



● Enter each setting using the numeric keys, and tap .

338

.

Network

Checking whether the settings are correct
Make sure that the Remote UI screen can be displayed with your computer ( Starting Remote UI(P. 450) ). If
a computer is not available, you can check the connection by using the operation panel ( Testing the
Network Connection(P. 339) ).

Testing the Network Connection

1

Tap  in the  Screen.

2

Tap .

● If a screen for entering a PIN is displayed, enter the PIN with the numeric keys and tap .
the System Manager PIN(P. 397)

3

Select 

4

Enter the IPv4 address of another device on the network, and tap .



.

● If a proper connection has been established, the result is displayed as shown above.

LINKS
Setting IPv6 Addresses(P. 340)
Viewing Network Settings(P. 344)

339

Setting

Network

Setting IPv6 Addresses
1469-06F
The IPv6 addresses of the machine can be configured via the Remote UI. Before
setting IPv6 addresses, check the IPv4 address settings ( Viewing IPv4
Settings(P. 344) ). You need to set the correct IPv4 settings to use IPv6 addresses.
Note that the scan function that uses the scanner driver or MF Scan Utility is not
available in an IPv6 environment. The machine can use up to nine of the following
IPv6 addresses:
Type

Link-local address

Maximum
number
available

Description

1

An address that is only valid within a subnet or link and cannot be used to
communicate with devices beyond a router. A link-local address is automatically set
when the IPv6 function of the machine is enabled.

Manual address

1

An address that is entered manually. When using this address, specify the prefix
length and default router address.

Stateless address

6

An address that is generated automatically using the MAC address of the machine
and the network prefix that is advertised by the router. Stateless addresses are
discarded when the machine is restarted (or turned ON).

Stateful address

1

1

An address obtained from a DHCP server using DHCPv6.

Start the Remote UI and log on in System Manager Mode.
UI(P. 450)

2

Click [Settings/Registration].

3

Click [Network Settings]

[TCP/IP Settings].

340

Starting Remote

Network

4

Click [Edit] in [IPv6 Settings].

5

Select the [Use IPv6] check box and configure the required settings.

341

Network

[Use IPv6]
Select the check box to enable IPv6 on the machine. When not using IPv6, clear the check box.
[Use Stateless Address]
Select the check box when using a stateless address. When not using a stateless address, clear the check box.
[Use Manual Address]
When you want to manually enter an IPv6 address, select the check box and enter the IP address, prefix
length, and default router address in the corresponding text boxes.
[IP Address]
Enter an IPv6 address. Addresses that start with "ff" (or multicast address) cannot be entered.
[Prefix Length]
Enter a number that indicates how many bits are available for the network address.
[Default Router Address]
Specify the IPv6 address of the default router as necessary. Addresses that start with "ff" (or multicast
address) cannot be entered.
[Use DHCPv6]
Select the check box when using a stateful address. When not using DHCPv6, clear the check box.

6

Click [OK].

342

Network

Checking whether the settings are correct
Make sure that the Remote UI screen can be displayed with your computer by using the IPv6 address of the
machine. Starting Remote UI(P. 450)

Using the operation panel
IPv6 settings can also be accessed from  in the  Screen.

LINKS
Setting IPv4 Address(P. 337)
Viewing Network Settings(P. 344)

343

IPv6 Settings(P. 477)

Network

Viewing Network Settings
1469-06H
Viewing IPv4 Settings(P. 344)
Viewing IPv6 Settings(P. 344)
Viewing the MAC Address for Wired LAN(P. 345)
Viewing the MAC Address and Information for Wireless LAN (MF249dw / MF247dw)(P. 345)

● The IP address is not correctly configured if it is displayed as "0.0.0.0".
● Connecting the machine to a switching hub or bridge may result in a connection failure even when the IP
address is correctly configured. This problem can be solved by setting a certain interval before the machine
starts communicating. Setting a Wait Time for Connecting to a Network(P. 376)
● You can print a list of the current network settings.

User Data List(P. 620)

Viewing IPv4 Settings




Select the setting to view



Select the setting to view

Viewing IPv6 Settings


344

Network

Viewing the MAC Address for Wired LAN

1

Tap  in the  Screen.

2

Tap .

● If a screen for entering a PIN is displayed, enter the PIN with the numeric keys and tap .
the System Manager PIN(P. 397)

3

Setting

Tap .

Viewing the MAC Address and Information for Wireless LAN (MF249dw /
MF247dw)

1

Tap  in the  Screen.

2

Tap .

● If a screen for entering a PIN is displayed, enter the PIN with the numeric keys and tap .
the System Manager PIN(P. 397)

3

Tap .

● If the  message is displayed, tap .
● If the  message is displayed, tap .

4

Read the message that is displayed, and tap .

5

Tap .

6

Select the setting to view.

345

Setting

Network

Viewing WEP and WPA/WPA2-PSK information

1

Tap .

2

Confirm and tap the current security setting.
● If the security settings are not configured,  is displayed.

3

Select the setting to view.

WEP

WPA/WPA2-PSK

●  and  can be viewed from


. Press

 and select the setting to view.

LINKS
Connecting to a Wireless LAN (MF249dw / MF247dw)(P. 319)
Setting IPv4 Address(P. 337)
Setting IPv6 Addresses(P. 340)
Configuring DNS(P. 377)

346

Network

Configuring the Machine for Printing or Faxing from a
Computer
1469-06J
When using the machine as a network printer or a PC-to-fax machine, you can configure the protocols and ports used
for printing and create a print server for the machine. Before configuring the machine for printing or faxing from a
computer, perform the basic setup procedures, including the printer driver installation. For more information, see "MF
Driver Installation Guide."

● Printing protocols are rules for delivering document data created on a computer to the machine, and can be
selected according to the printing purpose or the network environment.
● Ports are gateways for passing document data from a computer to the printer. Incorrect port settings are
often the cause when documents cannot be printed from a network computer.

347

Network

Configuring Printing Protocols and WSD Functions
1469-06K
Configure the protocols that are used for printing documents from a networked computer. The protocols supported
by the machine include LPD, RAW, and WSD (Web Services on Devices).

To change protocols' port numbers, see

1

Changing Port Numbers (P. 409) .

Start the Remote UI and log on in System Manager Mode.
UI(P. 450)

2

Click [Settings/Registration].

3

Click [Network Settings]

4

Configure printing protocols.

[TCP/IP Settings].

348

Starting Remote

Network

Configuring LPD or RAW

1

Click [Edit] in [LPD Print Settings] or [RAW Print Settings].

2

Configure the settings as necessary.

[Use LPD Printing]
Select the check box to print via LPD. When not using LPD printing, clear the check box.
[Use RAW Printing]
Select the check box to print via RAW. When not using RAW printing, clear the check box.

3

Click [OK].

Configuring WSD

1

Click [Edit] in [WSD Settings].

2

Configure the settings as necessary.

349

Network

[Use WSD Printing]
Select the check box to print via WSD. When not using WSD printing, clear the check box.
[Use WSD Browsing]
Select the check box to obtain information about the machine from a computer via WSD. This check box is
automatically selected when the [Use WSD Printing] check box is selected.
[Use WSD Scanning]
Available for Windows Vista/7/8/10, WSD scanning enables you to scan documents to a computer without
installing the scanner driver. Select the check box to scan documents via WSD. When not using WSD
scanning, clear the check box.
[Use Computer Scanning]
Select the check box to use WSD scanning by operating the machine with the operation panel. This check
box can only be selected when the [Use WSD Scanning] check box is selected. To perform scanning, tap
 and specify a WSD-connected computer as a scan destination. ( Scanning from the
Machine(P. 234) ).
[Use Multicast Discovery]
Select the check box to set the machine to reply to multicast discovery messages. If the check box is
cleared, the machine stays in sleep mode even when multicast discovery messages are flowing on the
network.

3

Click [OK].

Using the operation panel
● LPD, RAW, and WSD settings can also be accessed from  in the  Screen.
LPD Print Settings(P. 479)
RAW Print Settings(P. 479)
WSD Settings(P. 479)

Setting up WSD network devices on Windows Vista/7/8/10
● The WSD printer and scanner can be added from the printer folder. Open the printer folder ( Displaying
the Printer Folder(P. 667) ) click [Add a device] or [Add a printer] and follow the on-screen instructions.
For more information about how to install MF Drivers for the WSD network printer, see "MF Driver
Installation Guide."

LINKS
Configuring Printer Ports(P. 351)

350

Network

Configuring Printer Ports
1469-06L
Printing errors can occur when the IP address of the machine has been changed, or when a printer has been added via
the Windows printer folder. These errors are typically caused by incorrect printer port settings. For example, an
incorrect port number or port type may have been specified. In such situations, your attempt to print fails because the
document data cannot reach the machine. To fix this type of problem, configure the printer port settings on the
computer.

To perform the following procedure, log on to your computer with an administrator account.

1

Open the printer folder.

2

Right-click your printer icon and click [Printer properties] (or [Properties]).

3

Click the [Ports] tab and configure the required settings.

Displaying the Printer Folder(P. 667)

351

Network

Adding a port
If the IP address of the machine has been changed, add a new port. Adding a port is also an effective solution
when an incorrect port type was selected in the Windows printer folder during the printer driver installation.

1

Click [Add Port].

2

Select [Canon MFNP Port] in [Available port types] and click [New Port].

3

Click [Auto Detect], select the machine when it is detected, and click [Next].

If the machine is not detected
Click [Refresh]. If the problem persists, click [IP address] or [MAC address], enter the IP address or MAC
address of the machine ( Viewing Network Settings(P. 344) ), and then click [Next].

352

Network

4

Click [Add]

5

Click [Close].

[Finish].

Changing the port type or number
If the printing protocols ( Configuring Printing Protocols and WSD Functions(P. 348) ) or port numbers
( Changing Port Numbers (P. 409) ) have been changed on the machine, the corresponding settings on
the computer must also be configured. This change is only available for LPR or RAW ports.

1

Click [Configure Port].

2

Click the [LPR] or [RAW] radio button in [Protocol Type], change the number in the [Port Number] text box
as necessary, and then click [OK].

4

Click [Close].

LINKS
Setting Up Print Server(P. 354)

353

Network

Setting Up Print Server
1469-06R
With a print server, you can reduce the load on the computer that you print from. The print server also enables each
computer to install MF Drivers over the network, which saves you the trouble of installing the drivers on each
computer by using the provided DVD-ROM. To set up a computer on the network as a print server, configure the
settings for sharing the printer.

● To perform the following procedure, log on to your computer with an administrator account.
● You may be unable to install drivers over the network depending on the operating system and the bit
architecture (32-bit or 64-bit) of the print server and client computers.
● When implementing a print server in a domain environment, consult your Network Administrator.

To obtain device information when using a print server
● Canon Driver Information Assist Service must be added during the printer driver installation. For more
information, see "MF Driver Installation Guide."

1

Open the printer folder.

2

Right-click your printer icon and click [Printer properties] (or [Properties]).

3

Displaying the Printer Folder(P. 667)

Click the [Sharing] tab, select [Share this printer], and enter the share name of the
machine.

354

Network

When [Change Sharing Options] is displayed
Click [Change Sharing Options]. If the [User Account Control] dialog box appears, click [Yes] (or [Continue]).

4

Install additional drivers as necessary.

● This operation is required if you want to install MF Drivers in other computers running a different bit
architecture via the print server.

1

Click [Additional Drivers].

2

Select the check box for the bit architecture that other computers are running, and click [OK].

● Select additional drivers from the following, according to the operating system of the print server.

355

Network
Print server

Select the check box for

32-bit operating systems

[x64]

64-bit operating systems

[x86] under [Processor]

If you do not know whether your Windows Vista/7/8/10/Server 2008/Server 2012 is a 32-bit or 64-bit
operating system, see Checking the Bit Architecture(P. 670) .

3

Insert the provided DVD-ROM into the drive on the computer, click [Browse] to specify the folder that
contains MF Drivers, and then click [OK].
*

4

5

Specify the folder for your language in [xxxx].

● If the print server runs a 32-bit operating system, select [intdrv]
[Driver] folders on the provided DVD-ROM.

[UFRII] or [PCL]

[XXXX]*

[x64]

● If the print server runs a 64-bit operating system, select [intdrv]
[Driver] folders on the provided DVD-ROM.

[UFRII] or [PCL]

[XXXX]*

[32bit]

Follow the on-screen instructions to install the drivers.

Click [OK].

◼ Installing MF Drivers on a Computer via the Print Server

1

Locate the shared printer in the print server.
Print Server(P. 668)

Displaying Shared Printers in the

2

Double-click the shared printer.

3

Follow the on-screen instructions to install the drivers.

LINKS
Printing from a Computer(P. 190)

356

Network

Configuring Scan Settings (E-Mail/Shared Folders)
1469-06S
To send scanned originals directly by e-mail or save them to shared folders, you need to configure the network. The
Send Function Setting Tool, an application that is included with the machine, will assist you with the required setup. Set
the necessary configuration depending on your purpose and network environment.

Scanning to E-Mail

Configuring Scan Settings (Sending E-Mail)(P. 358)

Scanning to Shared Folders

Configuring the Machine for Scanning to Shared Folders(P. 367)

LINKS
Specifications for E-Mail Sending and Receiving (MF249dw / MF247dw)(P. 656)
Specifications for Scanning to Shared Folders (MF249dw / MF247dw)(P. 657)

357

Network

Configuring Scan Settings (Sending E-Mail)
1469-06U
Before configuring the machine for scanning to e-mail, check the setup flow shown below.
Make sure that the machine and the computer are correctly connected.
Connecting to a Wireless LAN (MF249dw / MF247dw)(P. 319)
Connecting to a Wired LAN(P. 318)

Make sure that you have the following information:
● The IP address of the machine.

Viewing Network Settings(P. 344)

● An e-mail address to be registered as a destination.
● Information about the e-mail server, including the SMTP server name, port
numbers, whether authentication is required, and the user name and password
for authentication.

● For more information about the e-mail server settings, contact your Internet
service provider or Network Administrator.

Make sure that the computer meets the following system requirements for the
Send Setting Tool(sending e-mail):
● Operating system
Windows Vista/7/8/10/Server 2008/Server 2012
● Web browser
Microsoft Internet Explorer 7.0 or later
● Display
SVGA monitor (with at least 800 x 600 pixel screen resolution) that supports at
least 256 colors

● Also make sure that  and  are set to .
Disabling HTTP Communication (P. 423)
Disabling Remote UI (P. 424)

Set the machine configuration.
● Configuring Basic E-Mail Settings

Configuring Basic E-Mail Settings(P. 359)

● Configuring E-Mail Receiving Settings
Settings(P. 363)

Configuring E-Mail Communication

● Configuring Detailed E-Mail Communication Settings (Authentication, Encryption,
etc.) Configuring E-Mail Communication Settings(P. 363)

358

Network

Configuring Basic E-Mail Settings
1469-06W
This section describes how to configure the e-mail settings by using the Send Function Setting Tool. With the Send
Function Setting Tool, you can also register e-mail addresses to the Address Book.

● The Send Function Setting Tool helps you configure the basic settings for sending e-mails. Instead of the
Send Function Setting Tool, you can use the Remote UI to configure more detailed settings such as the
settings for POP authentication before sending or for encrypted communication. Configuring E-Mail
Communication Settings(P. 363)

1

Start the Send Function Setting Tool.
Using a Web browser
Enter "http:///sendsupport_login.html" in the address field of a Web browser,
and press the [ENTER] key.

Using the provided DVD-ROM

1

Insert the provided DVD-ROM into the drive on the computer.
● Select a language and click [OK] if you are prompted to do so.

2

Click [Start Software Programs].

● If the above screen is not displayed, see
Screen(P. 668) .

Displaying the [Software Programs/Manuals Setup]

359

Network
● If [AutoPlay] is displayed, click [Run MInst.exe].

3

Click [Start] for [Send Function Setting Tool].

4

Click [Next].
● If you want to view "Send Setting Guide," click [How to Set].

If the screen below appears
● Click [Yes].

5

Select the machine from [Device List] and click [Next].

If the machine is not displayed in [Device List]
● Click [Search Again]. If the problem persists, click [Search by IP Address], enter the IP address of the
machine, and then click [OK].

6

2

Confirm the settings and click [OK].

Click [Start].

360

Network

● If the logon screen is displayed, enter the appropriate PIN, and click [Logon].

3

Click [Send to E-mail Settings].

● If the screen prompting you to enter the Address Book PIN is displayed, enter the PIN for the Address Book,
and click [OK]. Setting a PIN for Address Book(P. 415)

4

Specify the required settings.

[Registration]
[One-touch Speed Dial Number]
With the Send Function Setting Tool, you can register an e-mail address into  in the
Address Book. Select a number from the drop-down list.

361

Network

[Name for One-touch Speed Dial Number]
Enter the name for identifying the destination to be registered. Set a name that will be easy for you to
find later in the Address Book.
[Send Destination Settings]
[Destination E-mail Address]
Enter the e-mail address that you want to send your scanned documents to.
[SMTP Server Settings]
[SMTP Server]
Enter the SMTP server name.
[SMTP Authentication]
Click the [Not Set] or [Set] radio button to match the authentication settings of the SMTP server. When
[Set] is selected, enter the user name in the [User Name] text box and password in the [Password] text
box.

Authentication methods for sending e-mails
● To prevent e-mail transmissions by unauthorized users, the machine supports SMTP authentication (SMTP
AUTH) and POP before SMTP. For more information about the required authentication method, contact
your Internet service provider or Network Administrator.
● POP before SMTP authentication can only be configured by using the Remote UI.
Communication Settings(P. 363)

5

Click [Next].

6

Confirm the settings and click [Register].

7

Restart the machine.

Configuring E-Mail

● Turn OFF the machine, wait for at least 10 seconds, and turn it back ON.

Additional settings may be required depending on the network you are using. For more information, contact
your Internet service provider or Network Administrator.
● To enable TLS for e-mailing, see
● To change port numbers, see

Configuring E-Mail Communication Settings(P. 363) .
Changing Port Numbers (P. 409) .

LINKS
Configuring Scan Settings (Sending E-Mail)(P. 358)
Sending Documents as E-Mails Directly from the Machine(P. 246)
Registering in the Address Book(P. 60)

362

Network

Configuring E-Mail Communication Settings
1469-06X
Use the Remote UI to configure the detailed send and receive settings, such as the settings for POP authentication and
encryption of communication before you send e-mail. Contact your provider or network administrator for the required
settings.

1

Start the Remote UI and log on in System Manager Mode.
UI(P. 450)

2

Click [Settings/Registration].

3

Click [Network Settings]

4

Click [Edit].

[E-Mail Settings].

363

Starting Remote

Network

5

Specify the required settings.

[SMTP Server]
Enter up to 48 alphanumeric characters as the SMTP server name (or IP address) for sending e-mail.
[E-Mail Address]
Enter up to 120 characters for the e-mail address that you want to use for the machine.
[POP Server]
Enter up to 48 alphanumeric characters as the SMTP server name or IP address for sending e-mail.
[User Name]
Enter up to 64 alphanumeric characters as the user name for the specified e-mail account when a POP3
server is used.
[Set/Change Password]
To set or change the password when a POP3 server is used, select this check box and enter up to 32
alphanumeric characters in [Password].

Configuring Pop Authentication before Sending
POP before SMTP authentication prevents unauthorized users from using e-mail by performing user
authentication on the POP3 server.

[Use POP Authentication Before Sending]
To use the POP3 server for authentication before you send e-mail, select the check box.
[Use APOP Authentication]
Select the check box to use APOP to encrypt the password during the authentication process.

364

Network

Configuring SMTP authentication
If you configure SMTP authentication (SMTP AUTH), user identification by user name and password is
performed at the time of sending e-mail.

[Use SMTP Authentication (SMTP AUTH)]
To enable authentication on the SMTP server, select the check box and enter up to 64 characters in the [User
Name] text box.
[Set/Change Password]
To specify or change the password, enter up to 32 characters in the [Password] text box.

Configuring encrypted communication
You can configure encryption of communication with an SMTP or POP3 server.

[Use TLS for SMTP]
Select the check box to use TLS for encrypting communication with the SMTP server. Select the check box for
[Verify Certificate] or [Add CN to Verification Items] depending on your needs.
[Use TLS for POP]
Select the check box to encrypt communication with the POP3 server using TLS. Select the [Verify Certificate]
and [Add CN to Verification Items] check boxes as required.

6

Click [OK].

365

Network

● Depending on the network you are using, you may need to change the SMTP or POP3 port setting (
Changing Port Numbers (P. 409) ). For more information, contact your Internet service provider or Network
Administrator.

LINKS
Configuring Scan Settings (Sending E-Mail)(P. 358)
Configuring Basic E-Mail Settings(P. 359)
Sending Documents as E-Mails Directly from the Machine(P. 246)

366

Network

Configuring the Machine for Scanning to Shared
Folders
1469-06Y
Before configuring the machine for scanning to shared folders, check the setup flow shown below.
Make sure that the machine and the computer are correctly connected.
Connecting to a Wireless LAN (MF249dw / MF247dw)(P. 319)
Connecting to a Wired LAN(P. 318)

Make sure that you have the following information:
● The IP address of the machine.

Viewing Network Settings(P. 344)

● The name of the computer where the shared folder is located.
Computer Name(P. 671)

Checking the

● Path to and the name of the shared folder (If access restrictions are set to the
folder, the user name and password information is also needed).

● For instructions on how to create a new shared folder, see "Send Setting Guide."

Make sure that the computer meets the following system requirements for the
Send Function Setting Tool:
● Operating system
Windows Vista/7/8/10/Server 2008/Server 2012
● Web browser
Microsoft Internet Explorer 7.0 or later
● Display
SVGA monitor (with at least 800 x 600 pixel screen resolution) that supports at
least 256 colors

● Also make sure that  and  are set to .
Disabling HTTP Communication (P. 423)
Disabling Remote UI (P. 424)

Set the machine configuration.
Location(P. 368)

367

Setting a Shared Folder as a Save

Network

Setting a Shared Folder as a Save Location
1469-070
The feature of scanning to shared folders is also called "Scan to SMB" because the feature uses Server Message Block
(SMB), a Windows-specific technology. SMB is a protocol for sharing resources, such as files and printers, with more
than one device in a network ( Configuring SMB (MF249dw / MF247dw)(P. 382) ). To configure the machine for
saving your scanned documents into a shared folder in the network via SMB, specify the location of the shared folder
from a computer in advance. This section describes how to specify the save location by using the Send Function
Setting Tool.

● You can also use the Remote UI to specify the location of the shared folder as save destination by registering
the folder to the Address Book. Registering Address Book from Remote UI(P. 467)

1

Start the Send Function Setting Tool.
Using a Web browser
Enter "http:///sendsupport_login.html" in the address field of a Web browser,
and press the [ENTER] key.

Using the provided DVD-ROM

1

Insert the provided DVD-ROM into the drive on the computer.
● Select a language and click [OK] if you are prompted to do so.

2

Click [Start Software Programs].

368

Network
● If the above screen is not displayed, see
Screen(P. 668) .

Displaying the [Software Programs/Manuals Setup]

● If [AutoPlay] is displayed, click [Run MInst.exe].

3

Click [Start] for [Send Function Setting Tool].

4

Click [Next].
● If you want to view "Send Setting Guide," click [How to Set].

If the screen below appears
● Click [Yes].

5

Select the machine from [Device List] and click [Next].

If the machine is not displayed in [Device List]
● Click [Search Again]. If the problem persists, click [Search by IP Address], enter the IP address of the
machine, and then click [OK].

6

2

Confirm the settings and click [OK].

Click [Start].

369

Network

● If the logon screen is displayed, enter the appropriate PIN, and click [Logon].

3

Click [Store to Shared Folder Settings].

● If the screen prompting you to enter the Address Book PIN is displayed, enter the PIN for the Address Book,
and click [OK]. Setting a PIN for Address Book(P. 415)

4

Specify the required settings.

[Registration]
[One-touch Speed Dial Number]
With the Send Function Setting Tool, you can register a shared folder for saving scanned documents
into  in the Address Book. Select a number from the drop-down list.

370

Network

[Name for One-touch Speed Dial Number]
Enter the name for identifying the destination to be registered. Set a name that will be easy for you to
find later in the Address Book.
[Store Destination Settings]
[Protocol]
The protocol that is used for sending scanned documents to a shared folder is displayed.
[Computer Name of Store Destination]
Enter the name or the IP address of the computer where the shared folder is located.
[Shared Folder Name on Store Destination Computer]
Enter the name of (or path to) the shared folder. For example, if the shared folder is a subfolder named
"share" and is contained in the [Public] folder in drive C (path: C:\users\public\share), enter
"users\public\share."

[Status of Settings for Shared Folder]
[Access Restriction to Shared Folder]
Click the [Not Set] or [Set] radio button to match the access restrictions set to the shared folder. When
[Set] is selected, enter the user name in the [Registered User Name] text box and password in the
[Password to Access] text box.

5

Click [Next].

6

Confirm the settings and click [Register].

7

Restart the machine.

● Turn OFF the machine, wait for at least 10 seconds, and turn it back ON.

LINKS
Configuring the Machine for Scanning to Shared Folders(P. 367)
Saving Documents Directly in Shared Folder(P. 253)

371

Network

Configuring the Machine for Your Network
Environment
1469-071
The configuration of a network varies depending on the purpose of the network. Specify the settings necessary to suit
your network environment.

372

Network

Configuring Ethernet Settings
1469-072
Ethernet is a standard for communicating data in a local area network (LAN). You can set the communication mode
(half-duplex/full-duplex) and the Ethernet type (10BASE-T/100BASE-TX). In general, the machine can be used without
changing the defaults ( Ethernet Driver Settings(P. 482) ), but you can change these settings to suit your network
environment.

1

Tap  in the  Screen.

2

Tap .

● If a screen for entering a PIN is displayed, enter the PIN with the numeric keys and tap .
the System Manager PIN(P. 397)

3

Select 

4

Select whether to configure Ethernet settings automatically or manually.

Setting

.

Configuring Ethernet settings automatically
Tap . The machine detects and automatically sets the communication mode and the Ethernet type that
can be used.

Configuring Ethernet settings manually

1

Tap .

2

Select the communication mode.
● Tap 

tap  or .


Alternately sends and receives communication data. Select when the machine is connected to a
networking device using half duplex.

Simultaneously sends and receives communication data. Use this setting for most environments.

373

Network

3

Select the Ethernet type.
● Tap 

4

tap <10BASE-T> or <100BASE-TX>.

Tap .

LINKS
Changing the Maximum Transmission Unit(P. 375)
Setting a Wait Time for Connecting to a Network(P. 376)

374

Network

Changing the Maximum Transmission Unit
1469-073
In most Ethernet networks, the maximum size of a packet that can be sent is 1500 bytes. A packet refers to a chunk of
data into which the original data is divided before being sent. The maximum transmission unit (MTU) may vary on each
network. Change the settings of the machine as necessary. For more information, contact your Network Administrator.

1

Tap  in the  Screen.

2

Tap .

● If a screen for entering a PIN is displayed, enter the PIN with the numeric keys and tap .
the System Manager PIN(P. 397)

3

Select 

4

Select the MTU.

.

LINKS
Configuring Ethernet Settings(P. 373)
Setting a Wait Time for Connecting to a Network(P. 376)

375

Setting

Network

Setting a Wait Time for Connecting to a Network
1469-074
When a network is designed to enjoy redundant connectivity with multiple switching hubs or bridges, it must have a
mechanism to prevent packets from looping. One effective solution is to define the role of each switch port. However,
communication may still be disrupted for several tens of seconds immediately after you change the way that network
devices are connected, or if you add a new device. If this type of problem occurs, set a wait time for connecting to the
network.

1

Tap  in the  Screen.

2

Tap .

● If a screen for entering a PIN is displayed, enter the PIN with the numeric keys and tap .
the System Manager PIN(P. 397)

3

Tap .

4

Enter the wait time in seconds, and tap .

● Use

/

or the numeric keys to enter the time.

LINKS
Configuring Ethernet Settings(P. 373)
Changing the Maximum Transmission Unit(P. 375)

376

Setting

Network

Configuring DNS
1469-075
DNS (Domain Name System) provides a service for name resolution that associates a host (or domain) name with an IP
address. Configure the DNS, mDNS, or DHCP option settings as necessary. Note that the procedures for configuring
DNS are different for IPv4 and IPv6.

1

Start the Remote UI and log on in System Manager Mode.
UI(P. 450)

2

Click [Settings/Registration].

3

Click [Network Settings]

4

Configure DNS settings.

[TCP/IP Settings].

377

Starting Remote

Network

Configuring IPv4 DNS

1

Click [Edit] in [IPv4 Settings].

2

Configure IPv4 DNS settings.
● Settable options vary depending on the machine model.

[DNS Settings]
[Primary DNS Server Address]
Enter the IP address of a DNS server.
[Secondary DNS Server Address]
Enter the IP address of a secondary DNS server, if any.
[Host Name]
Enter up to 47 alphanumeric characters for the host name of the machine that is to be registered to
the DNS server.
[Domain Name]
Enter up to 47 alphanumeric characters for the name of the domain the machine belongs to, such
as "example.com."
[DNS Dynamic Update]
Select the check box to dynamically update the DNS records whenever the machine's IP address is
changed. When specifying the interval between updates, enter the time in hours in the [DNS
Dynamic Update Interval] text box.
[mDNS Settings]
[Use mDNS]
Adopted by Bonjour, mDNS (multicast DNS) is a protocol for associating a host name with an IP
address without using DNS. Select the check box to enable mDNS and enter the mDNS name in the
[mDNS Name] text box.
[DHCP Option Settings]

378

Network

[Acquire Host Name]
Select the check box to enable Option 12 to obtain the host name from the DHCP server.
[DNS Dynamic Update]
Select the check box to enable Option 81 to dynamically update the DNS records through the DHCP
server.
[Acquire SMTP Server Address] (MF249dw / MF247dw)
Select the check box to enable Option 69 to obtain an SMTP server address from the DHCP server.
[Acquire POP Server Address] (MF249dw / MF247dw)
Select the check box to enable Option 70 to obtain a POP3 server address from the DHCP server.

3

Click [OK].

Configuring IPv6 DNS

1

Click [Edit] in [IPv6 Settings].

2

Configure IPv6 DNS settings.
● The [Use IPv6] check box must be selected to configure the settings.
Addresses(P. 340)

379

Setting IPv6

Network

[DNS Settings]
[Primary DNS Server Address]
Enter the IP address of a DNS server. Addresses that start with "ff" (or multicast address) cannot be
entered.
[Secondary DNS Server Address]
Enter the IP address of a secondary DNS server, if any. Addresses that start with "ff" (or multicast
address) cannot be entered.
[Use Same Host Name/Domain Name as IPv4]
Select the check box to use the same host and domain names as in IPv4.
[Host Name]
Enter up to 47 alphanumeric characters for the host name of the machine that is to be registered to
the DNS server.
[Domain Name]
Enter up to 47 alphanumeric characters for the name of the domain the machine belongs to, such
as "example.com."
[DNS Dynamic Update]
Select the check box to dynamically update the DNS records whenever the machine's IP address is
changed. To specify the type(s) of addresses you want to register to the DNS server, select the
check box for [Register Manual Address], [Register Stateful Address], or [Register Stateless
Address]. To specify the interval between updates, enter the time in hours in the [DNS Dynamic
Update Interval] text box.
[mDNS Settings]
[Use mDNS]
Adopted by Bonjour, mDNS (multicast DNS) is a protocol for associating a host name with an IP
address without using DNS. Select the check box to enable mDNS.
[Use Same mDNS Name as IPv4]
Select the check box to use the same mDNS name as in IPv4. To set a different name, clear the
check box and enter the mDNS name in the [mDNS Name] text box.

3

Click [OK].

380

Network

Using the operation panel
DNS settings can also be accessed from  in the  Screen.
Settings(P. 477)

LINKS
Setting IPv4 Address(P. 337)
Setting IPv6 Addresses(P. 340)
Viewing Network Settings(P. 344)

381

IPv4 Settings(P. 476)

IPv6

Network

Configuring SMB
1469-076
Server Message Block (SMB) is a protocol for sharing resources, such as files and
printers, with more than one device in a network. The machine uses SMB to store
scanned documents into a shared folder. Depending on your network, you may have
to set the NetBIOS name and workgroup name.

NetBIOS Name
In a Windows network that uses NetBIOS, NetBIOS names are used for identifying network-connected
computers as well as for file sharing and other network services. Most computers use the computer name as
the NetBIOS name.

Workgroup Name
Workgroup name is a name for grouping multiple computers so that basic network functions, such as file
sharing, become available in a Windows network. Specify the workgroup name to identify the group that the
machine belongs to.

1

Start the Remote UI and log on in System Manager Mode.
UI(P. 450)

2

Click [Settings/Registration].

3

Click [Network Settings]

[SMB Settings].

382

Starting Remote

Network

4

Click [Edit].

5

Specify the required settings and click [OK].

[NetBIOS Name]
Enter up to 15 alphanumeric characters for the NetBIOS name of the machine.
[Workgroup Name]
Enter up to 15 alphanumeric characters for the name of the workgroup that the machine belongs to.

383

Network

Configuring SNTP
1469-077
Simple Network Time Protocol (SNTP) enables you to adjust the system clock by
using the time server on the network. The protocol is typically used for synchronizing
the machine and a server. The time is adjusted based on Coordinated Universal Time
(UTC), so specify the time zone setting before configuring SNTP ( Date/Time
Settings(P. 489) ). SNTP settings can be specified via the Remote UI.

● The SNTP of the machine supports both NTP (version 3) and SNTP (versions 3 and 4) servers.

1

Start the Remote UI and log on in System Manager Mode.
UI(P. 450)

2

Click [Settings/Registration].

3

Click [Network Settings]

[TCP/IP Settings].

384

Starting Remote

Network

4

Click [Edit] in [SNTP Settings].

5

Select the [Use SNTP] check box and specify the required settings.

[Use SNTP]
Select the check box to use SNTP for synchronization. If you do not want to use SNTP, clear the check box.
[NTP Server Name]
Enter the IP address of the NTP or the SNTP server. If DNS is available on the network, you can enter a host
name (or FQDN) of up to 255 alphanumeric characters instead (example: ntp.example.com).
[Polling Interval]
Specify the interval between one synchronization and the next. Specify an interval from 1 to 48 hours.

6

Click [OK].

Testing communication with the NTP/SNTP server
● You can view communication status with the registered server by clicking [Settings/Registration] [Network
Settings] [TCP/IP Settings] and then clicking [Check NTP Server] in [SNTP Settings] that appears. If a
proper connection has been established, the result is displayed as shown below. Note that this operation
does not adjust the system clock.

385

Network

Monitoring and Controlling the Machine with SNMP
1469-078
Simple Network Management Protocol (SNMP) is a protocol for monitoring and controlling communication devices in a
network by using Management Information Base (MIB). The machine supports SNMPv1 and security-enhanced
SNMPv3. You can check the status of the machine from a computer when you print documents or use the Remote UI.
You can enable either SNMPv1 or SNMPv3, or both at the same time. Specify the settings for each version to suit your
network environment and the purpose of use.

SNMPv1
SNMPv1 uses information called "community" to define the scope of SNMP communication. Because this
information is exposed to the network in plain text, your network will be vulnerable to attacks. If you want to
ensure network security, disable SNMPv1 and use SNMPv3.

SNMPv3
With SNMPv3, you can implement network device management that is protected by robust security features.
Note that TLS must be enabled for the Remote UI before configuring SNMPv3 ( Enabling TLS Encrypted
Communication for the Remote UI(P. 426) ).

● The machine does not support the trap notification feature of SNMP.
● To change the port number of SNMP, see

Changing Port Numbers (P. 409) .

● SNMP management software, when installed on a computer on the network, enables you to configure,
monitor, and control the machine remotely from the computer. For more information, see the instruction
manuals for your management software.

1
2

Start the Remote UI and log on in System Manager mode.
UI(P. 450)
Click [Settings/Registration].

386

Starting Remote

Network

3

Click [Network Settings]

4

Click [Edit].

5

Specify SNMPv1 settings.

[SNMP Settings].

● If you do not need to change SNMPv1 settings, proceed to the next step.

387

Network

[Use SNMPv1]
Select the check box to enable SNMPv1. You can specify the rest of SNMPv1 settings only when this check box
is selected.
[Use Community Name 1]/[Use Community Name 2]
Select the check box to specify a community name. If you do not need to specify a community name, clear
the check box.
[Community Name]
Enter up to 32 alphanumeric characters for the name of the community.
[MIB Access Permission]
For each community, select [Read/Write] or [Read Only] for the access privileges to MIB objects.
[Read/Write]

Permits both viewing and changing the values of MIB objects.

[Read Only]

Permits only viewing the values of MIB objects.

[Use Dedicated Community]
Dedicated Community is a preset community, intended exclusively for Administrators using Canon software.
Select the check box to use Dedicated Community. If you do not need to use Dedicated Community, clear the
check box.

6

Specify SNMPv3 settings.

● If you do not need to change SNMPv3 settings, proceed to the next step.

388

Network

[Use SNMPv3]
Select the check box to enable SNMPv3. You can specify the rest of SNMPv3 settings only when this check box
is selected.
[Enable User]
Select the check box to enable [User Settings 1]/[User Settings 2]/[User Settings 3]. To disable user settings,
clear the corresponding check box.
[User Name]
Enter up to 32 alphanumeric characters for the user name.
[MIB Access Permission]
Select [Read/Write] or [Read Only] for the access privileges to MIB objects.
[Read/Write]

Permits both viewing and changing the values of MIB objects.

[Read Only]

Permits only viewing the values of MIB objects.

[Security Settings]
Select [Authentication On/Encryption On], [Authentication On/Encryption Off], or [Authentication Off/
Encryption Off] for the desired combination of authentication and encryption settings.
[Authentication Algorithm]
If you selected [Authentication On/Encryption On] or [Authentication On/Encryption Off] for [Security
Settings], select the algorithm that corresponds to your environment.
[Encryption Algorithm]
If you selected [Authentication On/Encryption On] for [Security Settings], select the algorithm that
corresponds to your environment.
[Set/Change Password]
To set or change the password, select the check box and enter between 6 and 16 alphanumeric characters
for the password in the [Authentication Password] or [Encryption Password] text box. For confirmation, enter
the same password in the [Confirm] text box. Passwords can be set independently for authentication and
encryption algorithms.
[Context Name 1]/[Context Name 2]/[Context Name 3]
Enter up to 32 alphanumeric characters for the context name. Up to three context names can be registered.

7

Specify Printer Management Information Acquisition Settings.
389

Network
● With SNMP, the printer management information, such as printing protocols and printer ports, can be
monitored and obtained regularly from a computer on the network.

[Acquire Printer Management Information from Host]
Select the check box to enable monitoring of the printer management information of the machine via SNMP.
To disable monitoring of the printer management information, clear the check box.

8

Click [OK].

Disabling SNMPv1
● Some of the functions of the machine become unavailable, such as obtaining machine information via the
printer driver.

Using the operation panel
● You can also specify SNMPv1 settings and enable/disable SNMPv3 settings from the  in the 
screen. SNMP Settings(P. 480)

Enabling Both SNMPv1 and SNMPv3
● If both versions of SNMP are enabled, it is recommended that MIB access permission in SNMPv1 be set to
[Read Only]. MIB access permission can be set independently in SNMPv1 and SNMPv3 (and for each user in
SNMPv3). Selecting [Read/Write] (full access permission) in SNMPv1 negates the robust security features
that characterize SNMPv3 because most of the machine settings can then be controlled with SNMPv1.

LINKS
Enabling TLS Encrypted Communication for the Remote UI(P. 426)

390

Security

Security
Security ................................................................................................................................................................ 392
Protecting the Machine from Unauthorized Access ....................................................................................... 393
Preventing Unauthorized Access .................................................................................................................. 394
Setting Access Privileges .............................................................................................................................. 396
Setting the System Manager PIN ........................................................................................................... 397
Setting a Remote UI PIN ........................................................................................................................ 399
Restricting Communication by Using Firewalls ............................................................................................. 401
Specifying IP Addresses for Firewall Rules ............................................................................................. 402
Specifying MAC Addresses for Firewall Rules ......................................................................................... 406
Changing Port Numbers ............................................................................................................................... 409
Setting a Proxy ............................................................................................................................................. 411
Restricting the Machine's Functions ................................................................................................................ 413
Restricting Access to Address Book and Sending Functions ......................................................................... 414
Setting a PIN for Address Book .............................................................................................................. 415
Limiting Available Destinations .............................................................................................................. 417
Prohibiting PC Faxing ............................................................................................................................ 418
Disabling Use of Previously Used Destinations ...................................................................................... 419
Checking Destinations before Sending Documents ............................................................................... 420
Prohibiting Sequential Broadcasting ...................................................................................................... 422
Disabling HTTP Communication ................................................................................................................... 423
Disabling Remote UI ..................................................................................................................................... 424
Implementing Robust Security Features ......................................................................................................... 425
Enabling TLS Encrypted Communication for the Remote UI ......................................................................... 426
Configuring IEEE 802.1X Authentication ....................................................................................................... 429
Configuring Settings for Key Pairs and Digital Certificates ........................................................................... 434
Generating Key Pairs ............................................................................................................................. 436
Using CA-issued Key Pairs and Digital Certificates ................................................................................. 443
Verifying Key Pairs and Digital Certificates ............................................................................................. 446

391

Security

Security
1469-079
Confidential information is handled by information devices everywhere, including computers and printers, and any of
these devices may become a target for malicious third parties at anytime. Attackers may directly gain unauthorized
access to your devices, or indirectly take advantage of negligence or improper use. Either way, you may incur
unanticipated losses when your confidential information is leaked. To counter these risks, the machine is equipped
with a variety of security functions. Set the necessary configuration depending on your network environment.

● You can configure the best security system by building an environment that inhibits access to printers on
your in-house network via the Internet and using such environment together with the machine's security
features. Preventing Unauthorized Access(P. 394)

◼ Establishing the Basics of Information Security

Protecting the Machine from Unauthorized Access(P. 393)

◼ Preparing for Risks from Negligence or Misuse

Restricting the Machine's Functions(P. 413)

◼ Implementing Robust Security Features

Implementing Robust Security Features (P. 425)

392

Security

Protecting the Machine from Unauthorized Access
1469-07A
Prevent unauthorized third parties from accessing and using the machine. You can implement multiple security
measures, such as using firewalls and changing port numbers.

393

Security

Preventing Unauthorized Access
1469-07C
This section describes the security measures on how to prevent unauthorized access from the external network. This is
a must-read for all users and administrators before using this machine, other printers, and multifunction machines
connected to the network. In recent years, a printer/multifunction machine connected to the network can offer you a
variety of useful functions, such as printing from a computer, operating from a computer using the remote function,
and sending scanned documents via the Internet. On the other hand, it is essential to take security measures to
reduce the security risk for information leakage, as a printer/multifunction machine has become more exposed to
threats, such as unauthorized access and theft, when it is connected to the network. This section explains necessary
settings you need to specify to prevent unauthorized access before using a printer/multifunction machine connected
to the network.

Security Measures to Prevent Unauthorized Access from the External Network
Assigning a Private IP Address (P. 394)
Using Firewall to Restrict Transmission (P. 395)
Specifying the TLS Encrypted Communication (P. 395)
Setting PIN to Manage Information Stored in the Multifunction Machine(P. 395)

Assigning a Private IP Address
An IP address is a numerical label assigned to each device participating in a computer network. A "global IP address" is
used for the communication connecting to the Internet, and a "private IP address" is used for the communication
within a local area network, such as a LAN in the company. If a global IP address is assigned, your printer/
multifunction machine is open to the public and can be accessed via the Internet. Thus, the risk of information leakage
due to unauthorized access from external network increases. On the other hand, if a private IP address is assigned,
your printer/multifunction machine is closed to a local area network and can be accessed by only users on your local
area network, such as a LAN in the company.

Global IP Address
Can be accessed from the external network

Private IP Address
Can be accessed from the users within a local area network

Basically, assign a private IP address to your printer/multifunction machine. Make sure to confirm the IP address,
assigned to the printer/multifunction machine you are using, is a private IP address or not. A private IP address is
found in one of the following ranges.

Ranges for Private IP addresses
● From 10.0.0.0 to 10.255.255.255
● From 172.16.0.0 to 172.31.255.255
● From 192.168.0.0 to 192.168.255.255
For information on how to confirm the IP address, see

Setting IPv4 Address(P. 337) .

● If a global IP address is assigned to a printer/multifunction machine, you can create a network environment
to reduce the risk of unauthorized access by installing security software, such as a firewall that prevents

394

Security
access from the external networks. If you want to assign a global IP address to and use a printer/
multifunction machine, contact your network administrator.

Using Firewall to Restrict Transmission
A firewall is a system that prevents unauthorized access from the external networks and protects against attacks/
intrusions to a local area network. You can use a firewall on your network environment to block access from the
external network that appears to be dangerous, by restricting communication from specified IP address of the
external network. The function installed to a Canon printer/multifunction machine enables you to set up the IP
address filter. For information on how to set up an IP address filter, see Specifying IP Addresses for Firewall
Rules(P. 402) .

Specifying the TLS Encrypted Communication
For information on the TLS Encrypted Communication, see Implementing Robust Security Features (P. 425) , and
on the procedures to specify, see Enabling TLS Encrypted Communication for the Remote UI(P. 426) .

Setting PIN to Manage Information Stored in the Multifunction Machine
If a malicious third party attempts to gain unauthorized access to a printer/multifunction machine, setting PIN to
information stored in the machine will reduce the risk of information leakage. Canon printer/multifunction machine
enables you to protect various type of information by setting PIN.

Setting PIN to Each Function
● Setting PIN for Using Remote UI
For more information, see Setting a Remote UI PIN (P. 399) .
● Setting PIN for the System Manager Settings
For more information, see
Setting the System Manager PIN(P. 397) .
● Address Book PIN
For more information on setting a PIN, see

Setting a PIN for Address Book(P. 415) .

Listed above are some examples of security measures for preventing unauthorized access. For more information on
the other security measures, see Security(P. 392) and take necessary security measures for preventing
unauthorized access to suit your environment.

395

Security

Setting Access Privileges
1469-07E
Protect the machine from unauthorized access by only allowing users with access privileges to use the machine. When
privileges are set, the user must enter a PIN to change settings or access the Remote UI.

Access privileges are divided into two types: System Manager Mode and General User Mode. System Manager Mode
has full access privileges, and a System Manager PIN can be set to restrict logon in this mode. And by setting a Remote
UI Access PIN, you can restrict use of the Remote UI in General User Mode and in System Manager Mode without a
System Manager PIN set.

System Manager PIN
System Manager PIN is intended exclusively for Administrators having full access privileges. If you specify this
PIN, you need to log on to the machine using this PIN in order to access  or . Set the System Manager PIN when you need different access privilege levels for
administrators and general users.
Setting the System Manager PIN(P. 397)

Remote UI PIN (Remote UI Access PIN)
This is a PIN for using the Remote UI. Only users who know the PIN can access the Remote UI.
Setting a Remote UI PIN (P. 399)

396

Security

Setting the System Manager PIN
1469-07F
Set a System Manager PIN that is intended exclusively for Administrators. You can access , , etc. only when the PIN has been entered correctly. It is recommended that only
Administrators know the PIN.

1

Tap  in the  Screen.

2

Tap .

3

Select 

4

Specify the System Manager PIN.

.

● Enter a number of up to seven digits using the numeric keys, and tap .
● When  is displayed, enter the PIN once again to confirm.

● You cannot set a PIN that consists only of zeros, such as "00" or "0000000".
● To disable the PIN, press

to erase the PIN (leave the text box blank), and tap .

Setting the System Manager Name

1

Tap .

2

Enter up to 32 characters for the System Manager Name, and tap .

397

Entering Text(P. 38)

Security

Configuring settings via the Remote UI
● Start the Remote UI and log on in System Manager Mode. Click [Settings/Registration]
Management] [Edit] and specify the necessary settings on the displayed screen.

[System

● By using the Remote UI, you can register a variety of information, including contact information,
Administrator comments, the installation location of the machine, as well as to the settings that you can
register by using the operation panel. The registered information can be viewed on the [Device Information]
page of the Remote UI. Checking System Manager Information(P. 459)

If PIN is forgotten
● Do not forget your PIN. If you forget your PIN, contact your authorized Canon dealer or the Canon help line.

If a System Manager PIN is Set
● If you try to access , , etc., the following screen is displayed. Enter the set PIN.
● Entering a PIN is also required when logging on in System Manager
Mode in the Remote UI. Starting Remote UI(P. 450)

398

Security

Setting a Remote UI PIN
1469-07H
You can set a PIN for access to the Remote UI. All users use a common PIN.

1

Start the Remote UI and log on in System Manager Mode.
UI(P. 450)

2

Click [Settings/Registration].

3

Click [Security Settings]

4

Click [Edit].

[Remote UI Settings].

399

Starting Remote

Security

5

Select the [Use Remote UI Access PIN] check box and set the PIN.

[Use Remote UI Access PIN]
If you select this check box, you must enter a PIN to access the Remote UI.
[Set/Change PIN]
To set a PIN, select the check box and enter a number of up to seven digits both in the [PIN] and [Confirm]
text boxes.

6

Click [OK].

If PIN is forgotten
● Set a new Remote UI Access PIN in the settings menu on the operation panel.

Remote UI Settings(P. 531)

If Remote UI settings are initialized
● The Remote UI Access PIN is also initialized. After an initialization, reset the PIN.

LINKS
Setting Access Privileges(P. 396)
Setting the System Manager PIN(P. 397)

400

Initializing Menu(P. 623)

Security

Restricting Communication by Using Firewalls
1469-07J
Without proper security, unauthorized third parties can access computers and other communication devices that are
connected to a network. To prevent this unauthorized access, specify the settings for packet filter, a feature that
restricts communication to devices with specified IP addresses or MAC addresses.

401

Security

Specifying IP Addresses for Firewall Rules
1469-07K
You can either limit communication to only devices with specified IP addresses, or block devices with specified IP
addresses but permit other communications. You can specify a single IP address or a range of IP addresses.

● Up to 4 IP addresses (or ranges of IP addresses) can be specified for both IPv4 and IPv6.
● The packet filters described in this section control communications over TCP, UDP, and ICMP.

1

Start the Remote UI and log on in System Manager Mode.
UI(P. 450)

2

Click [Settings/Registration].

3

Click [Security Settings]

4

Click [Edit] for the filter type that you want to use.

[IP Address Filter].

402

Starting Remote

Security

[IPv4 Address: Inbound Filter]
Select to restrict receiving data from the machine to a computer by specifying IPv4 addresses.
[IPv6 Address: Inbound Filter]
Select to restrict receiving data from the machine to a computer by specifying IPv6 addresses.

5

Specify the settings for packet filtering.

[Blocked Addresses]
Register addresses to be blocked, as well as check or delete registered blocked addresses.
[Allowed Addresses]
Register addresses to be allowed, as well as check or delete registered allowed addresses.

1

Select the [Use Filter] check box.
● Select the check box to restrict communication. Clear the check box to disable the restriction.

2

Specify the address.
● Enter the IP address (or the range of IP addresses) in the [Address to Register] text box and click
[Add].

403

Security
Registered address

Result

[Blocked Addresses]

Restricts communication (received) with devices having their IP addresses entered
for [Address to Register]. Communication is allowed with devices with any other IP
addresses.

[Allowed Addresses]

Allows communication (received) only with devices having their IP addresses entered
for [Address to Register], and restricts communication with devices with any other IP
addresses.

Registered as both

Allows communication (received) only with devices having their IP addresses
registered in [Allowed Addresses], and restricts communication with devices with any
other IP addresses. However, communication is restricted for IP addresses also
registered in [Blocked Addresses].

Check for entry errors
If IP addresses are incorrectly entered, you may be unable to access the machine from the Remote UI,
in which case you need to set  or  to . IPv4 Address
IPv6 Address Filter (P. 531)
Filter (P. 530)
Entry form for IP addresses
Example

Description
Entering a single address

IPv4:
Delimit numbers with periods.

192.168.0.10

IPv6:
Delimit alphanumeric

fe80::10

characters with colons.
Specifying a range of addresses

Insert a hyphen between the
addresses.

IPv4:
192.168.0.10-192.168.0.20
IPv6:
fe80::10-fe80::20

Specifying a range of addresses with a
prefix (IPv6 only)

Deleting an IP address from exceptions
Select an IP address and click [Delete].

3

Click [OK].

404

Enter the address, followed by
a slash and a number
indicating the prefix length.

fe80::1234/64

Security

You can enable or disable the IP Address Filter settings from  in the  Screen.
Filter (P. 530)
IPv6 Address Filter (P. 531)

LINKS
Specifying MAC Addresses for Firewall Rules(P. 406)

405

IPv4 Address

Security

Specifying MAC Addresses for Firewall Rules
1469-07L
You can limit communication to only devices with specified MAC addresses, or block devices with specified MAC
addresses but permit other communications. Up to 10 MAC addresses can be specified.

This function is unavailable when the machine is connected to a wireless LAN.

1

Start the Remote UI and log on in System Manager Mode.
UI(P. 450)

2

Click [Settings/Registration].

3

Click [Security Settings]

4

Click [Edit].

[MAC Address Filter].

406

Starting Remote

Security

[Inbound Filter]
Select to restrict receiving data from the machine to a computer by specifying MAC addresses.

5

1

Specify the settings for packet filtering.

Select the [Use Filter] check box.
● Select the check box to restrict communication. Clear the check box to disable the restriction.

2

Specify the address.
● Enter the MAC address in the [Address to Register] text box and click [Add]. Allows communication
(received) only with devices having registered MAC addresses, and restricts communication with
devices with any other MAC addresses.
● You do not need to delimit the address with hyphens or colons.
Check for entry errors
If MAC addresses are incorrectly entered, you may become unable to access the machine from the
Remote UI, in which case you need to set  to . MAC Address Filter (P. 531)

Deleting a MAC address from exceptions
Select a MAC address and click [Delete].

3

Click [OK].

407

Security

You can enable or disable the MAC Address Filter settings from  in the  Screen.
Filter (P. 531)

LINKS
Specifying IP Addresses for Firewall Rules(P. 402)

408

MAC Address

Security

Changing Port Numbers
1469-07R
Ports serve as endpoints for communicating with other devices. Typically, conventional port numbers are used for
major protocols, but devices that use these port numbers are vulnerable to attacks because these port numbers are
well-known. To enhance security, your Network Administrator may change the port numbers. When a port number has
been changed, the new number must be shared with the communicating devices, such as computers and servers.
Specify the port number settings depending on the network environment.

To change the port number for proxy server, see

1

Tap  in the  Screen.

2

Tap .

Setting a Proxy (P. 411) .

● If a screen for entering a PIN is displayed, enter the PIN with the numeric keys and tap .
the System Manager PIN(P. 397)

3

Select 

4

Tap the port to change.

Setting

.

Learning more about the ports
● //

Disabling HTTP Communication (P. 423)

● /

5

Configuring Printing Protocols and WSD Functions(P. 348)

Configuring E-Mail Communication Settings(P. 363)

Monitoring and Controlling the Machine with SNMP(P. 386)

Enter the port number using the numeric keys, and tap .

409

Security

LINKS
Configuring Printer Ports(P. 351)

410

Security

Setting a Proxy
1469-07S
A proxy (or HTTP proxy server) refers to a computer or software that carries out HTTP communication for other
devices, especially when communicating with resources outside the network, such as when browsing Web sites. The
client devices connect to the outside network through the proxy server, and do not communicate directly to the
resources outside. Setting a proxy not only facilitates management of traffic between in-house and outside networks
but also blocks unauthorized access and consolidates anti-virus protection for enhanced security. When you use
Google Cloud Print to print over the Internet, you can enhance security by setting a proxy. When setting a proxy, make
sure that you have the necessary proxy information, including the IP address, port number, and a user name and
password for authentication.

1

Start the Remote UI and log on in System Manager Mode.
UI(P. 450)

2

Click [Settings/Registration].

3

Click [Network Settings]

4

Click [Edit] in [Proxy Settings].

[TCP/IP Settings].

411

Starting Remote

Security

5

Select the [Use Proxy] check box and specify the required settings.

[Use Proxy]
Select the check box to use the specified proxy server when communicating with an HTTP server.
[HTTP Proxy Server Address]
Enter the address of the proxy server. Specify the IP address or host name depending on the environment.
[HTTP Proxy Server Port Number]
Change the port number as necessary. Enter a number between 1 and 65535.
[Use Proxy within Same Domain]
Select the check box to use a proxy server specified in the same domain.
[Use Proxy Authentication]
To enable authentication by the proxy server, select the check box and enter up to 24 alphanumeric
characters for the user name in the [User Name] text box.
[Set/Change Password]
To set or change the password for the proxy authentication, when it is enabled, select the check box and
enter up to 24 alphanumeric characters for the new password in the [Password] text box.

6

Click [OK].

412

Security

Restricting the Machine's Functions
1469-07U
Some of the functions of the machine may rarely be used or provide opportunities for misuse. For security purposes,
the machine can be set to limit its capabilities by partially or completely disabling these functions.

Restricting Access to Address Book and Sending Functions

Restricting Access to Address Book and Sending Functions(P. 414)

Disabling HTTP Communication and Remote Management

Disabling HTTP Communication (P. 423)
Disabling Remote UI (P. 424)

413

Security

Restricting Access to Address Book and Sending
Functions
1469-07W
Some cases of information leakage can be prevented by limiting the available fax and e-mail destinations to those
registered in the Address Book or by setting a PIN for the Address Book so that unauthorized users cannot add or edit
Address Book entries. You can also avoid sending documents to unintended recipients if the machine is set to ask you
to enter the fax number twice for confirmation.

414

Security

Setting a PIN for Address Book
1469-07X
The Address Book can be set to require users to enter a PIN in order to add new
entries to the Address Book or edit existing entries. Setting a PIN to the Address
Book can reduce the risk of documents being sent to unintended recipients because
changes to the Address Book can only be made by users who know the PIN.

1

Tap  in the  Screen.

2

Tap .

● If a screen for entering a PIN is displayed, enter the PIN with the numeric keys and tap .
the System Manager PIN(P. 397)

3

Select 

4

Set the PIN for editing the Address Book.

Setting

. ● Enter a number of up to seven digits using numeric keys, and tap . ● When is displayed, enter the PIN once again to confirm. ● You cannot set a PIN that consists only of zeros, such as "00" or "0000000". ● To disable the PIN, press to erase the PIN (leave the text box blank), and tap . In addition to setting the Address Book PIN, you can further enhance security by performing the following operations: ● Restricting the addition of new destinations ● Disabling the PC fax function Limiting Available Destinations(P. 417) Prohibiting PC Faxing(P. 418) LINKS Registering in the Address Book(P. 60) Registering Address Book from Remote UI(P. 467) Configuring Basic E-Mail Settings(P. 359) 415 Security Setting a Shared Folder as a Save Location(P. 368) 416 Security Limiting Available Destinations 1469-07Y By limiting fax numbers that can be specified when sending documents to those already registered in the Address Book, those registered as One-Touch Dial, or those previously used, you can reduce the possibility of specifying incorrect destinations and prevent users from leaking information. Destinations for sending scanned documents by e-mail are also limited. When this function is enabled, the machine prohibits users from entering destinations using the numeric keys, adding new entries to the Address Book, and editing the existing Address Book entries. 1 Tap in the Screen. 2 Tap . ● If a screen for entering a PIN is displayed, enter the PIN with the numeric keys and tap . the System Manager PIN(P. 397) 3 Select 4 Tap . Setting . Cancels the restriction on new destinations. Fax numbers and e-mail addresses can be specified by using any method. Restricts input so that the only addresses that can be specified are those registered in the Address Book, those registered as One-Touch Dial, or those previously used. This function does not limit the available destinations for PC faxing. Prohibiting PC Faxing(P. 418) LINKS Setting a PIN for Address Book(P. 415) Disabling Use of Previously Used Destinations(P. 419) Prohibiting Sequential Broadcasting(P. 422) 417 Security Prohibiting PC Faxing 1469-080 You can prohibit users from PC faxing (faxing from a computer). 1 Tap in the Screen. 2 Tap . 3 Select . ● If a screen for entering a PIN is displayed, enter the PIN with the numeric keys and tap . the System Manager PIN(P. 397) 4 Tap . Disables PC faxing. Enables PC faxing. LINKS Sending Faxes from Your Computer (PC Fax)(P. 167) Setting a PIN for Address Book(P. 415) Limiting Available Destinations(P. 417) 418 Setting Security Disabling Use of Previously Used Destinations 1469-081 Prohibits the specification of destinations from the transmission records. Using this restriction prevents destinations being selected from the transmission records for "Send Fax", "Scan and Send as E-Mail" and "Scan and Save to Shared Folder". 1 Tap in the Screen. 2 Tap . ● If a screen for entering a PIN is displayed, enter the PIN with the numeric keys and tap . the System Manager PIN(P. 397) 3 Select 4 Tap . . Enables use of previously used destinations. Disables use of previously used destinations. LINKS Limiting Available Destinations(P. 417) Prohibiting Sequential Broadcasting(P. 422) Specifying Previously Used Destinations(P. 130) Specifying Previously Used Destinations(P. 281) 419 Setting Security Checking Destinations before Sending Documents 1469-082 By entering the fax number twice, you can reduce the risk of faxing to the wrong number due to input mistakes. Use features described in this section if you send confidential documents. Displaying the Screen for Confirming the Fax Number(P. 420) Displaying Destinations in Address Book(P. 420) Displaying the Screen for Confirming the Fax Number You can set the machine to ask users to enter the fax number twice when it is entered by using the numeric keys. This way, you can reduce the risk of faxing to the wrong number due to input mistakes. 1 Tap in the Screen. 2 Tap . 3 Select . ● If a screen for entering a PIN is displayed, enter the PIN with the numeric keys and tap . the System Manager PIN(P. 397) 4 Setting Tap . Does not display the screen for confirming the fax number. Displays the screen for confirming the fax number. Displaying Destinations in Address Book When using One-Touch buttons or coded dial numbers to specify destinations, you need to remember whose destination (or what group) is registered in what coded dial number. If you do not remember all these numbers perfectly, you may send your documents to unintended destinations. You can avoid sending data to unintended recipients by configuring the machine to display the details of the One-Touch button or coded dial number you selected/entered as a sending destination before you send documents to that destination. 1 Tap in the Screen. 420 Security 2 Tap . ● If a screen for entering a PIN is displayed, enter the PIN with the numeric keys and tap . the System Manager PIN(P. 397) 3 Select 4 Tap . . Does not display the details of the selected/entered One-Touch button or coded dial number. Displays the details of the selected/entered One-Touch button or coded dial number. LINKS Registering Destinations(P. 178) Specifying from Address Book(P. 121) Specifying from Address Book(P. 273) Registering Address Book from Remote UI(P. 467) 421 Setting Security Prohibiting Sequential Broadcasting 1469-083 Sequential broadcasting is a feature that sends faxes to multiple recipients in succession. This feature can be disabled if preferred. 1 Tap in the Screen. 2 Tap . 3 Select . ● If a screen for entering a PIN is displayed, enter the PIN with the numeric keys and tap . the System Manager PIN(P. 397) 4 Select or . Enables sequential broadcasting. Displays the confirmation screen when sending a fax via sequential broadcasting. Disables sequential broadcasting. LINKS Limiting Available Destinations(P. 417) Disabling Use of Previously Used Destinations(P. 419) Sending Faxes to Multiple Destinations Simultaneously (Sequential Broadcast)(P. 148) 422 Setting Security Disabling HTTP Communication 1469-084 HTTP is used for communications over the network, such as when you access the machine via the Remote UI. If you are using a USB connection or are otherwise not using HTTP, you can disable HTTP to block malicious third-party intrusions via the unused HTTP port. Disabling HTTP disables some of the network capabilities, such as the Remote UI, WSD printing, and printing with Google Cloud Print. 1 Tap in the Screen. 2 Tap . ● If a screen for entering a PIN is displayed, enter the PIN with the numeric keys and tap . the System Manager PIN(P. 397) 3 Select 4 Tap . . Disables HTTP communication. Enables HTTP communication. LINKS Using Remote UI (P. 449) Changing Port Numbers (P. 409) Configuring Printing Protocols and WSD Functions(P. 348) 423 Setting Security Disabling Remote UI 1469-085 The Remote UI is useful because the machine settings can be specified by using a Web browser on a computer. To use the Remote UI, the machine must be connected to a computer over the network. If you do not need to use the Remote UI, you might want to disable the Remote UI to reduce the risk of having your machine controlled remotely over the network by malicious third parties. 1 Tap in the Screen. 2 Tap . ● If a screen for entering a PIN is displayed, enter the PIN with the numeric keys and tap . the System Manager PIN(P. 397) 3 Select 4 Tap . . Disables the Remote UI. Enables the Remote UI. LINKS Using Remote UI (P. 449) Disabling HTTP Communication (P. 423) 424 Setting Security Implementing Robust Security Features 1469-086 Authorized users may incur unanticipated losses from attacks by malicious third parties, such as sniffing, spoofing, and tampering of data as it flows over a network. To protect your important and valuable information from these attacks, the machine supports the following features to enhance security and secrecy. TLS Encrypted Communication TLS is a protocol for encryption for data sent over a network and is often used for communication via a Web browser or an e-mail application. TLS enables secure network communication when you access the machine from a computer via the Remote UI. Enabling TLS Encrypted Communication for the Remote UI(P. 426) IEEE 802.1X Authentication IEEE 802.1X is a standard and mechanism for blocking unauthorized access to the network by collectively managing user authentication information. If a device tries to connect to the 802.1X network, the device must go through user authentication in order to prove that the connection is made by an authorized user. Authentication information is sent to and checked by a RADIUS server, which permits or rejects communication to the network depending on the authentication result. If authentication fails, a LAN switch (or an access point) blocks access from the outside of the network. The machine can connect to an 802.1X network as a client device. Configuring IEEE 802.1X Authentication(P. 429) LINKS Configuring Settings for Key Pairs and Digital Certificates(P. 434) 425 Security Enabling TLS Encrypted Communication for the Remote UI 1469-087 You can encrypt communication between the machine and a Web browser on the computer by using Transport Layer Security (TLS). TLS is a mechanism for encrypting data sent or received over the network. TLS must be enabled when the Remote UI is used for specifying settings for IEEE 802.1X authentication (TTLS/PEAP) or SNMPv3. To use TLS for the Remote UI, you need to set a key pair and enable the TLS function. Generate or install the key pair for TLS before enabling TLS ( Configuring Settings for Key Pairs and Digital Certificates(P. 434) ). 1 Start the Remote UI and log on in System Manager Mode. UI(P. 450) 2 Click [Settings/Registration]. 3 Click [Network Settings] [TCP/IP Settings]. 426 Starting Remote Security 4 Click [Key and Certificate] in [TLS Settings]. 5 Click [Register Default Key] on the right of the key pair you want to use. Viewing details of a certificate ● You can check the details of the certificate or verify the certificate by clicking the corresponding text link under [Key Name], or the certificate icon. Verifying Key Pairs and Digital Certificates(P. 446) 6 Enable TLS for the Remote UI. 1 Click [Security Settings] 2 Click [Edit]. [Remote UI Settings]. 427 Security 3 Select the [Use TLS] check box and click [OK]. Using the operation panel ● You can also enable or disable TLS encrypted communication from in the screen. TLS(P. 530) Use Starting the Remote UI with TLS ● If you try to start the Remote UI when TLS is enabled, a security alert may be displayed regarding the security certificate. In this case, check that the correct URL is entered in the address field, and then proceed to display the Remote UI screen. Starting Remote UI(P. 450) Enabling TLS for e-mailing (MF249dw / MF247dw) ● If the SMTP server and the POP3 server support TLS, you can enable TLS for communication with these servers ( Configuring E-Mail Communication Settings(P. 363) ). For more information about the SMTP server and the POP3 server, contact your Internet service provider or Network Administrator. LINKS Generating Key Pairs(P. 436) Using CA-issued Key Pairs and Digital Certificates(P. 443) Configuring IEEE 802.1X Authentication(P. 429) Monitoring and Controlling the Machine with SNMP(P. 386) 428 Security Configuring IEEE 802.1X Authentication 1469-088 The machine can connect to an 802.1X network as a client device. A typical 802.1X network consists of a RADIUS server (authentication server), LAN switch (authenticator), and client devices with authentication software (supplicants). If a device tries to connect to the 802.1X network, the device must go through user authentication in order to prove that the connection is made by an authorized user. Authentication information is sent to and checked by a RADIUS server, which permits or rejects communication to the network depending on the authentication result. If authentication fails, a LAN switch (or an access point) blocks access from the outside of the network. Select the authentication method from the options below. If necessary, install or register a key pair or CA certificate before configuring IEEE 802.1X authentication ( Using CA-issued Key Pairs and Digital Certificates(P. 443) ). TLS The machine and the authentication server authenticate each other by mutually verifying their certificates. A key pair issued by a certification authority (CA) is required for the client authentication (when authenticating the machine). For the server authentication, a CA certificate installed via the Remote UI can be used in addition to a CA certificate preinstalled in the machine. TTLS This authentication method uses a user name and password for the client authentication and a CA certificate for the server authentication. MSCHAPv2 or PAP can be selected as the internal protocol. TTLS can be used with PEAP at the same time. Enable TLS for the Remote UI before configuring this authentication method ( Enabling TLS Encrypted Communication for the Remote UI(P. 426) ). PEAP The required settings are almost the same as those of TTLS. MS-CHAPv2 is used as the internal protocol. Enable TLS for the Remote UI before configuring this authentication method ( Enabling TLS Encrypted Communication for the Remote UI(P. 426) ). 1 2 Start the Remote UI and log on in System Manager Mode. UI(P. 450) Click [Settings/Registration]. 429 Starting Remote Security 3 Click [Network Settings] 4 Click [Edit]. 5 [IEEE 802.1X Settings]. Select the [Use IEEE 802.1X] check box, enter the login name in the [Login Name] text box, and specify the required settings. [Use IEEE 802.1X] 430 Security Select the check box to enable IEEE 802.1X authentication. [Login Name] Enter up to 24 alphanumeric characters for a name (EAP identity) that is used for identifying the user. Setting TLS 1 Select the [Use TLS] check box and click [Key and Certificate]. 2 Click [Register Default Key] on the right of the key pair you want to use for the client authentication. Viewing details of a key pair or certificate ● You can check the details of the certificate or verify the certificate by clicking the corresponding text link under [Key Name], or the certificate icon. Verifying Key Pairs and Digital Certificates(P. 446) Setting TTLS/PEAP 1 Select the [Use TTLS] or [Use PEAP] check box. Internal protocol for TTLS ● You can select MSCHAPv2 or PAP. If you want to use PAP, click the [PAP] radio button. 431 Security 2 Click [Change User Name/Password]. ● To specify a user name other than the login name, clear the [Use Login Name as User Name] check box. Select the check box if you want to use the login name as the user name. 3 Set the user name/password and click [OK]. [User Name] Enter up to 24 alphanumeric characters for the user name. [Change Password] To set or change the password, select the check box and enter up to 24 alphanumeric characters for the new password both in the [Password] and [Confirm] text boxes. 6 Click [OK]. 7 Restart the machine. ● Turn OFF the machine, wait for at least 10 seconds, and turn it back ON. 432 Security Using the operation panel ● You can also enable or disable IEEE 802.1X authentication from in the screen. 802.1X Settings(P. 482) LINKS Configuring Settings for Key Pairs and Digital Certificates(P. 434) 433 IEEE Security Configuring Settings for Key Pairs and Digital Certificates 1469-089 In order to encrypt communication with a remote device, an encryption key must be sent and received over an unsecured network beforehand. This problem is solved by public-key cryptography. Public-key cryptography ensures secure communication by protecting important and valuable information from attacks, such as sniffing, spoofing, and tampering of data as it flows over a network. Key Pair A key pair consists of a public key and a secret key, both of which are required for encrypting or decrypting data. Because data that has been encrypted with one of the key pair cannot be returned to its original data form without the other, public-key cryptography ensures secure communication of data over the network. A key pair is used for TLS encrypted communication or TLS of the IEEE 802.1X authentication. Up to five key pairs (including the preinstalled pairs) can be generated to the machine ( Using CA-issued Key Pairs and Digital Certificates(P. 443) ). A key pair can be generated with the machine ( Generating Key Pairs(P. 436) ). CA Certificate Digital certificates including CA certificates are similar to other forms of identification, such as driver's licenses. A digital certificate contains a digital signature, which enables the machine to detect any spoofing or tampering of data. It is extremely difficult for third parties to abuse digital certificates. A digital certificate that contains a public key of a certification authority (CA) is referred to as a CA certificate. CA certificates are used for verifying the device the machine is communicating with for features such as printing with Google Cloud Print or IEEE 802.1X authentication. Up to 67 CA certificates can be registered, including the 62 certificates that are preinstalled in the machine ( Using CA-issued Key Pairs and Digital Certificates(P. 443) ). ◼ Key and Certificate Requirements The certificate contained in a key pair generated with the machine conforms to X.509v3. If you install a key pair or a CA certificate from a computer, make sure that they meet the following requirements: Format ● Key pair: PKCS#12*1 ● CA certificate: X.509v1 or X.509v3, DER (encoded binary), PEM File extension ● Key pair: ".p12" or ".pfx" ● CA certificate: ".cer" Public key algorithm (and key length) RSA (512 bits, 1024 bits, 2048 bits, or 4096 bits) Certificate signature algorithm SHA1-RSA, SHA256-RSA, SHA384-RSA*2, SHA512-RSA*2, MD5-RSA, or MD2-RSA Certificate thumbprint algorithm SHA1 *1 Requirements *2 SHA384-RSA for the certificate contained in a key pair are pursuant to CA certificates. and SHA512-RSA are available only when the RSA key length is 1024 bits or more. 434 Security ● The machine does not support use of a certificate revocation list (CRL). 435 Security Generating Key Pairs 1469-08A A key pair can be generated with the machine when it is required for encrypted communication via Transport Layer Security (TLS). You can use TLS when accessing the machine via the Remote UI. Up to five key pairs (including the preinstalled pairs) can be generated to the machine. Self-signed certificates are used with key pairs generated in "Network Communication". With a "Key and Certificate Signing Request (CSR)", you can apply for a CA-issued digital certificate for the key pair generated by the machine. Generate Network Communication Key(P. 436) Generate Key and Certificate Signing Request (CSR)(P. 438) Generate Network Communication Key 1 Start the Remote UI and log on in System Manager Mode. UI(P. 450) 2 Click [Settings/Registration]. 3 Click [Security Settings] [Key and Certificate Settings]. 436 Starting Remote Security 4 Click [Generate Key]. Deleting a registered key pair ● Click [Delete] on the right of the key pair you want to delete click [OK]. ● A key pair cannot be deleted if it is currently used for some purpose, such as when "[TLS]" or "[IEEE 802.1X]" is displayed under [Key Usage]. In this case, disable the function or replace the key pair before deleting it. 5 Select [Network Communication] and click [OK]. 6 Specify settings for the key and certificate. [Key Settings] [Key Name] 437 Security Enter up to 24 alphanumeric characters for naming the key pair. Set a name that will be easy for you to find later in a list. [Signature Algorithm] Select the signature algorithm from the drop-down list. [Key Algorithm] RSA is used for generating a key pair. Select the key length from the drop-down list. The larger the number for the key length, the slower the communication. However, the security is tighter. ● [512-bit] cannot be selected for the key length, if [SHA384] or [SHA512] is selected for [Signature Algorithm]. [Certificate Settings] [Validity Start Date (YYYY/MM/DD)] Enter the validity start date of the certificate in the range between 01/01/2000 and 12/31/2099, in the order of: year, month, day. [Validity End Date (YYYY/MM/DD)] Enter the validity end date of the certificate in the range between 01/01/2000 and 12/31/2099, in the order of: year, month, day. A date earlier than [Validity Start Date (YYYY/MM/DD)] cannot be set. [Country/Region] Click the [Select Country/Region] radio button and select the country/region from the drop-down list. You can also click the [Enter Internet Country Code] radio button and enter a country code, such as "US" for the United States. [State]/[City] Enter up to 24 alphanumeric characters for the location as necessary. [Organization]/[Organization Unit] Enter up to 24 alphanumeric characters for the organization name as necessary. [Common Name] Enter up to 48 alphanumeric characters for the common name of the certificate as necessary. "Common Name" is often abbreviated as "CN." 7 Click [OK]. ● Keys for network communication may take approximately 10 to 15 minutes to generate. ● After a key pair is generated, it is automatically registered to the machine. Generate Key and Certificate Signing Request (CSR) 1 2 Start the Remote UI and log on in System Manager Mode. Starting Remote UI(P. 450) Click [Settings/Registration]. 438 Security 3 Click [Security Settings] 4 Click [Generate Key]. [Key and Certificate Settings]. Deleting a registered key pair ● Click [Delete] on the right of the key pair you want to delete click [OK]. ● A key pair cannot be deleted if it is currently used for some purpose, such as when "[TLS]" or "[IEEE 802.1X]" is displayed under [Key Usage]. In this case, disable the function or replace the key pair before deleting it. 5 Select [Key and Certificate Signing Request (CSR)] and click [OK]. 439 Security 6 Specify settings for the key and certificate. [Key Settings] [Key Name] Enter up to 24 alphanumeric characters for naming the key pair. Set a name that will be easy for you to find later in a list. [Signature Algorithm] Select the signature algorithm from the drop-down list. [Key Algorithm] RSA is used for generating a key pair. Select the key length from the drop-down list. The larger the number for the key length, the slower the communication. However, the security is tighter. ● [512-bit] cannot be selected for the key length, if [SHA384] or [SHA512] is selected for [Signature Algorithm]. [Certificate Signing Request (CSR) Settings] [Country/Region] Click the [Select Country/Region] radio button and select the country/region from the drop-down list. You can also click the [Enter Internet Country Code] radio button and enter a country code, such as "US" for the United States. [State]/[City] Enter up to 24 alphanumeric characters for the location as necessary. [Organization]/[Organization Unit] Enter up to 24 alphanumeric characters for the organization name as necessary. [Common Name] 440 Security Enter up to 48 alphanumeric characters for the common name of the certificate as necessary. "Common Name" is often abbreviated as "CN." 7 Click [OK]. ● Key and Certificate Signing Request (CSR) may take approximately 10 to 15 minutes to generate. 8 Click [Store in File]. ● A dialog box for storing the file appears. Choose where to store the file and click [Save]. ➠ The Key and Certificate Signing Request (CSR) file is stored on the computer. 9 Attach the stored file and submit the application to the certification authority. ◼ Registering the CA-issued Digital Certificate You cannot use the key pair generated by the Certificate Signing Request (CSR) until the certificate is registered. Once the certification authority has issued the digital certificate, register it using the procedure below. 1 Start the Remote UI and log on in Administrator mode. Starting Remote UI(P. 450) 2 Click [Settings/Registration]. 3 Click [Security Settings] 4 Click [Key Name] or [Certificate] for the certificate to be registered. [Key and Certificate Settings]. 441 Security 5 Click [Register Certificate]. 6 Click [Browse], specify the file for the certificate signing request, and click [Register]. LINKS Using CA-issued Key Pairs and Digital Certificates(P. 443) Verifying Key Pairs and Digital Certificates(P. 446) Enabling TLS Encrypted Communication for the Remote UI(P. 426) 442 Security Using CA-issued Key Pairs and Digital Certificates 1469-08C Key pairs and digital certificates can be obtained from a certification authority (CA) for use with the machine. You can store and then register these files by using the Remote UI. Make sure that the key pair and the certificate satisfy the requirements of the machine ( Key and Certificate Requirements(P. 434) ). Up to five key pairs (including the preinstalled key pairs) and up to 67 CA certificates (including the 62 preinstalled certificates) can be registered. 1 Start the Remote UI and log on in System Manager Mode. UI(P. 450) 2 Click [Settings/Registration]. 3 Click [Security Settings] Starting Remote [Key and Certificate Settings] or [CA Certificate Settings]. ● Click [Key and Certificate Settings] to install a key pair, or [CA Certificate Settings] to install a CA certificate. 443 Security 4 Click [Register Key and Certificate] or [Register CA Certificate]. Deleting a registered key pair or CA certificate ● Click [Delete] on the right of the key pair or CA certificate you want to delete click [OK]. You cannot delete the preinstalled CA certificates. ● A key pair cannot be deleted if it is currently used for some purpose, such as when "[TLS]" or "[IEEE 802.1X]" is displayed under [Key Usage]. In this case, disable the function or replace the key pair before deleting it. The preinstalled CA certificate cannot be deleted. Disabling or enabling the preinstalled CA certificates ● Click [Disable] on the right of the preinstalled CA certificate you want to disable. To enable the certificate again, click [Enable] on the right of the certificate. 5 Click [Install]. Deleting a key pair or CA certificate file ● Click [Delete] on the right of the file you want to delete 6 click [OK]. Click [Browse], specify the file to install, and click [Start Installation]. ➠ The key pair or CA certificate is installed in the machine. 444 Security 7 Register the key pair or CA certificate. Registering a key pair 1 Click [Register] on the right of the key pair you want to register. 2 Enter the name of the key pair and password, and then click [OK]. [Key Name] Enter up to 24 alphanumeric characters for the name of the key pair to be registered. [Password] Enter up to 24 alphanumeric characters for the password of the private key set for the file to be registered. Registering a CA certificate Click [Register] on the right of the CA certificate you want to register. LINKS Generating Key Pairs(P. 436) Verifying Key Pairs and Digital Certificates(P. 446) Enabling TLS Encrypted Communication for the Remote UI(P. 426) Configuring IEEE 802.1X Authentication(P. 429) 445 Security Verifying Key Pairs and Digital Certificates 1469-08E Once key pairs and CA certificates are registered, you can view their detailed information or verify them for validity and signature. 1 Start the Remote UI and log on in System Manager Mode. UI(P. 450) 2 Click [Settings/Registration]. 3 Click [Security Settings] Starting Remote [Key and Certificate Settings] or [CA Certificate Settings]. ● Click [Key and Certificate Settings] to verify a key pair, or [CA Certificate Settings] to verify a CA certificate. 4 Click the icon for the key pair or certificate that you want to verify. 446 Security ➠ Certificate details can be viewed on this screen. 5 Check the details of the certificate, and click [Verify Certificate]. ➠ The result from verifying the certificate is displayed as shown below. LINKS Generating Key Pairs(P. 436) Using CA-issued Key Pairs and Digital Certificates(P. 443) 447 Using Remote UI Using Remote UI Using Remote UI ............................................................................................................................................. 449 Starting Remote UI ........................................................................................................................................... 450 Remote UI Screens ............................................................................................................................................ 452 Managing Documents and Checking the Machine Status .............................................................................. 456 Setting Up Menu Options from Remote UI ...................................................................................................... 461 Saving/Loading Address Book from Remote UI .............................................................................................. 463 Registering Address Book from Remote UI ..................................................................................................... 467 448 Using Remote UI Using Remote UI 1469-08F Using a Web browser to operate the machine remotely, you can check the documents waiting to be printed or the status of the machine. You can also make some settings such as registering the Address Book. You can do this without leaving your desk, making system management easier. Functions of the Remote UI Managing Documents and Checking the Machine Status(P. 456) Setting Up Menu Options from Remote UI(P. 461) Saving/Loading Address Book from Remote UI(P. 463) Registering Address Book from Remote UI(P. 467) Basics of the Remote UI Starting Remote UI(P. 450) Remote UI Screens(P. 452) System Requirements The following environment is required to use the Remote UI. In addition, set the Web browser to enable Cookies. Windows ● Windows Vista/7/8/10 ● Microsoft Internet Explorer 7.0 or later Mac OS ● Mac OS 10.6 or later (except for Classic environment) ● Safari 3.2.1 or later 449 Using Remote UI Starting Remote UI 1469-08H To operate remotely, you need to input the IP address of the machine into a Web browser and start the Remote UI. Check the IP address set to the machine in advance ( Viewing Network Settings(P. 344) ). If you have any questions, ask your Network Administrator. 1 2 Start the Web browser. Enter "http://(the IP address of the machine)/" in the address field, and press the [ENTER] key. ● If you want to use an IPv6 address, enclose the IPv6 address with brackets (example: http:// [fe80::2e9e:fcff:fe4e:dbce]/). If a security alert is displayed ● A security alert may be displayed if communication with an Apple device is encrypted ( Enabling TLS Encrypted Communication for the Remote UI(P. 426) ). When certificate settings or TLS settings have no errors, continue browsing the Web site. ● A security alert may be displayed when the Remote UI communication is encrypted ( Enabling TLS Encrypted Communication for the Remote UI(P. 426) ). When certificate settings or TLS settings have no errors, continue browsing the website. 3 Log on to the Remote UI. When a System Manager PIN is not set Select [System Manager Mode] or [General User Mode]. [System Manager Mode] You can perform all the Remote UI operations and settings. Enter the appropriate PIN in [System Manager PIN] ( Setting the System Manager PIN(P. 397) ). If [System Manager PIN] is not set, you do not need to input anything. [General User Mode] You can check the status of documents or the machine, and you can also change some of the settings. If you wish to delete your print documents, enter the user name of the documents in [User Name]. The user 450 Using Remote UI name is automatically set to print documents based on information such as your computer name or computer logon name. [Remote UI Access PIN] If [Remote UI Access PIN] is set, enter the PIN. Setting a Remote UI PIN (P. 399) When a System Manager PIN is set Enter the registered [System Manager PIN]. 4 Setting the System Manager PIN(P. 397) Click [Log In]. ● Portal Page (main page) will be displayed. Remote UI Screens(P. 452) 451 Using Remote UI Remote UI Screens 1469-08J This section describes the typical screens of the Remote UI. Portal Page (Main Page)(P. 452) [Status Monitor/Cancel] Page(P. 453) [Settings/Registration] Page(P. 454) [Address Book] Page(P. 455) Portal Page (Main Page) [Log Out] Logs off from the Remote UI. The Login page will be displayed. [Mail to System Manager] Displays a window for creating an e-mail to the system manager specified in [System Manager Information] under [System Management]. Refresh Icon Refreshes the currently displayed page. Device Basic Information Displays the current status of the machine and error information. If an error has occurred, the link to the Error Information page will be displayed. Consumables Information Displays paper information and the amount remaining in the toner cartridges. Click [Check Consumables Details] to display the screen for checking consumables. Consumables(P. 458) 452 Checking Using Remote UI Support Link Displays the support link specified in [Device Information] under [System Management]. [Status Monitor/Cancel] Displays the status of the current print documents and history of print, copy, send, and received documents. You can also check the status of the machine. [Settings/Registration] Displays [Settings/Registration] page. When you have logged on in System Manager Mode, you can change the settings items and save/load the registered data. Setting Up Menu Options from Remote UI(P. 461) [Address Book] Displays the destinations registered in the Address Book. You can also register or edit the Address Book when you have logged on in System Manager Mode. Registering Address Book from Remote UI(P. 467) [Status Monitor/Cancel] Page [To Portal] Returns to Portal Page (main page). Menu Click an item, and the content is displayed in the right page. Machine Status(P. 456) Managing Documents and Checking the Breadcrumb Trail Indicates the series of pages you opened to display the currently displayed page. You can check what page is currently displayed. Refresh Icon Refreshes the currently displayed page. 453 Using Remote UI Top Icon Moves the scroll box up to the top of the page when the page is scrolled down. [Settings/Registration] Page [To Portal] Returns to Portal Page (main page). Menu Click an item, the content is displayed in the right page. UI(P. 461) Setting Up Menu Options from Remote Breadcrumb Trail Indicates the series of pages you opened to display the currently displayed page. You can check what page is currently displayed. Top Icon Moves the scroll box up to the top of the page when the page is scrolled down. System Management Settings ● You can only set [System Management Settings] when you have logged on in System Manager Mode. ● When you have logged on in General User Mode, only [System Management] will be displayed. 454 Using Remote UI [Address Book] Page [To Portal] Displays Portal Page (main page). [One-Touch] Displays the list of the One-Touch. Registering in the Address Book(P. 60) [Coded Dial] Displays the list of the coded dial numbers. Registering in the Address Book(P. 60) Breadcrumb Trail Indicates the series of pages you opened to display the currently displayed page. You can check what page is currently displayed. List Number Specifies the range of coded dial numbers displayed on the page. Top Icon Moves the scroll box up to the top of the page when the page is scrolled down. Registering/Editing the Address Book You can register or edit the Address Book when you have logged on in System Manager Mode. 455 Using Remote UI Managing Documents and Checking the Machine Status 1469-08K Checking Current Status of Print Documents(P. 456) Checking the Status of Received Faxes(P. 457) Checking History of Documents(P. 457) Checking Error Information(P. 458) Checking Consumables(P. 458) Checking Maximum Print Speed(P. 459) Checking System Manager Information(P. 459) Checking Print Total Counter(P. 460) The document file name displays only 255 characters. The printed application name may be added to the file name. Checking Current Status of Print Documents The list of the documents currently printing or waiting to be printed is displayed. Log on to the Remote UI ( under [Print] Starting Remote UI(P. 450) ) [Status Monitor/Cancel] [Job Status] You can delete a document job by clicking [Cancel]. ● If you logged on in System Manager Mode, all the print documents currently printing and waiting to be printed will be listed. ● If you entered your user name when you logged on in General User Mode, your user name will only be displayed on the documents that you printed. 456 Using Remote UI ● Click [Job Number] on the paused documents to display detailed information. You can check the user name and the page count of the printed document. Checking the Status of Received Faxes You can check the status (printing/queued for printing) of up to 90 received faxes. You can also check a preview of received faxes stored in memory. Log on to the Remote UI ( under [RX] Starting Remote UI(P. 450) ) [Status Monitor/Cancel] [Job Status] You can delete a document job by clicking [Delete]. ● Click [Job Number] while a fax job is waiting to be printed to view fax details. You can check the sender, number of prints, any received images, and other information. Previewing Documents from the Remote UI(P. 152) Checking History of Documents The history of sending faxes/e-mails (TX) or receiving faxes (RX) is displayed. Log on to the Remote UI ( Starting Remote UI(P. 450) ) 457 [Status Monitor/Cancel] [Job Log] Using Remote UI Checking Error Information When an error occurs, this page will be displayed by clicking the message displayed under [Error Information] on Portal Page (main page). Portal Page (Main Page)(P. 452) Log on to the Remote UI ( Starting Remote UI(P. 450) ) [Status Monitor/Cancel] [Error Information] Checking Consumables Paper size and paper type for the paper source, toner cartridge model number, etc. are displayed. You can also click [Check Consumables Details] in Portal Page (Main Page)(P. 452) to display this page. Log on to the Remote UI ( [Consumables] Starting Remote UI(P. 450) ) 458 [Status Monitor/Cancel] Using Remote UI Checking Maximum Print Speed The maximum print speed is displayed. Log on to the Remote UI ( Features] Starting Remote UI(P. 450) ) [Status Monitor/Cancel] [Device Checking System Manager Information Information about the machine and the system manager is displayed. This information is set in [System Management] on the [Settings/Registration] page. System Management Settings(P. 529) Log on to the Remote UI ( Information] Starting Remote UI(P. 450) ) 459 [Status Monitor/Cancel] [Device Using Remote UI Checking Print Total Counter The total number of pages that have been printed by the copy, print, and fax functions is displayed. Log on to the Remote UI ( Counter] Starting Remote UI(P. 450) ) LINKS Remote UI Screens(P. 452) 460 [Status Monitor/Cancel] [Check Using Remote UI Setting Up Menu Options from Remote UI 1469-08L You can change the various machine settings by using the Remote UI. Most of the settings can be set also on the machine, but some settings can only be set using the Remote UI. Some settings require you to first log on in System Manager Mode before you can change them. 1 Start the Remote UI. 2 Click [Settings/Registration]. 3 Click the menu item you want to set, then click [Edit]. Starting Remote UI(P. 450) ● For more information about the settings menu, see each item below Menu items Referents Preferences 461 Using Remote UI Menu items Referents Paper Settings Specifying Paper Size and Type(P. 56) Sound Volume Control/Display Settings Preferences(P. 483) Timer Settings Timer Settings(P. 489) Function Settings Common Settings Common Settings (MF249dw / MF247dw)(P. 493) Copy Settings Copy Settings(P. 495) Fax Settings Fax Settings (P. 497) Scan Settings Scan Settings(P. 508) Printer Settings Printer Settings(P. 513) Output Report Settings Printing Reports and Lists(P. 608) System Management Settings System Management System Management Settings(P. 529) Network Settings Network (P. 314) Security Settings Security(P. 392) Import/Export Saving/Loading Address Book from Remote UI(P. 463) Initialize Setting Information Initializing Menu(P. 623) LINKS Remote UI Screens(P. 452) 462 Using Remote UI Saving/Loading Address Book from Remote UI 1469-08R Address Book data in the machine can be saved in your computer (export). Data that is saved on your computer can also be registered in the machine (import). You can easily copy the destinations in the Address Book to multiple machines.* To use these features, it is required that you have logged on in System Manager Mode. * Depending on the model, you cannot import the Address Book that exported from the machine. Exporting Address Book Data(P. 463) Loading Address Book Data(P. 464) Do not turn OFF the machine until the import or export process is complete It may take a few minutes to complete the process. If the machine is turned OFF during the process, it may result in damage to data or the machine. Do not operate the machine during the export/import process Before exporting/importing, check that no operation such as printing documents is currently processing. Exporting Address Book Data 1 Start the Remote UI and log on in System Manager Mode. UI(P. 450) 2 Click [Settings/Registration]. 3 Click [Import/Export] [Export]. 463 Starting Remote Using Remote UI ● If the screen prompting you to enter the Address Book PIN is displayed, enter the [PIN] and click [OK]. Setting a PIN for Address Book(P. 415) 4 5 Click [Start Exporting]. Follow the on-screen instructions to specify the location where the exported Address Book is saved. ● The Address Book will be saved. Do not operate until the process is complete. The screen remains the same during the export process. Do not operate the Remote UI until the message [The (file name) download has completed.] is displayed at the bottom of the screen. Loading Address Book Data The Address Book data currently registered is overwritten when you load the Address Book data. 1 Start the Remote UI and log on in System Manager Mode. UI(P. 450) 464 Starting Remote Using Remote UI 2 Click [Settings/Registration]. 3 Click [Import/Export] [Import]. ● If the screen prompting you to enter the Address Book PIN is displayed, enter the [PIN] and click [OK]. Setting a PIN for Address Book(P. 415) 4 Specify the Address Book file to be imported, and click [Start Importing]. ● To specify the file to be imported, click [Browse] and select the file. 5 Click [OK]. ● The specified Address Book data will be imported into the machine. 465 Using Remote UI LINKS Remote UI Screens(P. 452) Registering Address Book from Remote UI(P. 467) Registering in the Address Book(P. 60) Address Book List(P. 618) 466 Using Remote UI Registering Address Book from Remote UI 1469-08S You can register or edit the Address Book of the machine by using the computer. Specify the shared folder destination here. You can change the settings only when you have logged on in System Manager Mode. 1 Start the Remote UI. 2 Click [Address Book]. Starting Remote UI(P. 450) If the enter PIN page is displayed The Address Book is protected by a PIN. Enter the [PIN] and click [OK]. 3 Click [Coded Dial]. ● You can also register destinations in One-Touch. In this case, click [One-Touch] instead of [Coded Dial]. Registering in the Address Book(P. 60) 4 Click the text link under [Number], [Type], or [Name] for an item named "Not Registered." 467 Using Remote UI ● You can edit a registered item by clicking the corresponding text link under [Number], [Type] or [Name]. ● You can delete a registered item by clicking the corresponding [Delete] button. 5 Select [Destination Type to Register] and click [OK]. ● To register the shared folder destination, select [File]. 6 Specify the destination. To register the fax destination [Name] Enter the name of the destination. [Fax Number] Enter the fax number of the destination. [ECM TX] Select the check box to make the following possible: if an error occurs in an image that is being sent, the error is checked and corrected to prevent an improper image from being sent. [Speed] 468 Using Remote UI If it takes time for transmissions to start, such as when there is a poor telephone connection, you can adjust the transmission start speed downward incrementally starting from [33600 bps]. [Long Distance] Specify [International (1)] to [International (3)] according to the transmission conditions when registering overseas fax numbers. ● You can also specify [ECM TX] and [Speed] from ( Fax Settings (P. 497) ) on the operation panel. However, settings made from
are enabled for the detailed settings of destinations registered in the Address Book. To register the e-mail destination [Name] Enter the name of the destination. [E-Mail Address] Enter the e-mail address of the destination. To register the shared folder destination [Name] Enter the name for the destination. [Host Name] Enter the computer name or IP address using up to 120 characters. You can include a path to the shared folder with the computer name or IP address (e.g. "\\swan\share" or "\\192.168.2.100\share"). Using a DNS server ● You can also enter the host name (or FQDN) instead of the computer name or IP address (e.g. for a shared folder: "\\swan.organization.company.com\share"). [Folder Path] Enter the location of the folder to which the data will be sent (up to 120 characters). 469 Using Remote UI Use "\" as a separator. Specify the level that follows the path specified in [Host Name]. [User Name] Enter the user name set for the shared folder (up to 32 characters). [Set Password] To set a password for the shared folder, select this check box and enter a [Password] of up to 32 characters. Ensure that the same display language is selected on both the computer and the Remote UI. ● [Host Name] and [Folder Path] may not be displayed correctly or may not be referenceable. 7 Click [OK]. LINKS Remote UI Screens(P. 452) Saving/Loading Address Book from Remote UI(P. 463) Address Book List(P. 618) 470 Setting Menu List Setting Menu List Setting Menu List ........................................................................................................................................... 472 Network Settings ............................................................................................................................................. 473 Preferences ........................................................................................................................................................ 483 Timer Settings ................................................................................................................................................... 489 Common Settings (MF249dw / MF247dw) ........................................................................................................ 493 Copy Settings ..................................................................................................................................................... 495 Fax Settings ...................................................................................................................................................... 497 Scan Settings ..................................................................................................................................................... 508 Printer Settings ................................................................................................................................................. 513 Adjustment/Maintenance ................................................................................................................................. 523 System Management Settings .......................................................................................................................... 529 471 Setting Menu List Setting Menu List 1469-08U There are various settings in this machine. You can adjust each of the settings in detail. Access these settings by tapping in the Home Screen. Refer to the diagrams in PDF format that are included with this manual to visualize the mapping of the whole setting menu. Menu Route Map(P. 676) You can print the setting menu in list form to check the current settings: 472 User Data List(P. 620) Setting Menu List Network Settings 1469-08W All the settings about the network are listed with short descriptions. Default settings are marked with a dagger ( ). If a screen for entering a PIN is displayed Enter the PIN with the numeric keys and tap . Setting the System Manager PIN(P. 397) Asterisks (*) Settings marked with an asterisk (*) are only available for the MF249dw / MF247dw. Select Wired/Wireless LAN(P. 473) Wireless LAN Settings(P. 473) Direct Connection Settings(P. 475) TCP/IP Settings(P. 476) SNMP Settings(P. 480) Dedicated Port Settings(P. 481) Waiting Time for Connection at Startup(P. 482) Ethernet Driver Settings(P. 482) IEEE 802.1X Settings(P. 482) Initialize Network Settings(P. 482) Select Wired/Wireless LAN * When switching the machine from Wireless LAN to Wired LAN, you need to specify the setting. Conversely, when switching the machine from Wired LAN to Wireless LAN, you do not need to specify this setting (You can switch using the following ). Selecting Wired LAN or Wireless LAN (MF249dw / MF247dw)(P. 317) Wired LAN Wireless LAN Wireless LAN Settings * Specify settings for connecting the machine to a wireless LAN. You can also view the current settings or specify the setting for saving power consumption. See "Getting Started" Manuals Included with the Machine(P. 659) . SSID Settings Select to configure a wireless connection by specifying information including an SSID or a network key by inputting manually from the operation panel. Select Access Point Wireless LAN routers that can access the machine are automatically located, so you can select from the list. You must manually enter a network key, such as a WEP key or a PSK. Setting Up Connection by Selecting a Wireless Router(P. 326) 473 Setting Menu List Enter Manually Select to configure a wireless connection by manually entering an SSID. By using this method, you can specify authentication and encryption settings in detail. Setting Up Connection by Specifying Detailed Settings(P. 329) Security Settings None WEP Open System Select WEP Key: 1/2/3/4 Edit WEP Key Shared Key Select WEP Key: 1/2/3/4 Edit WEP Key WPA/WPA2-PSK Auto AES-CCMP WPS Push Button Mode Select to automatically configure a wireless connection by using the button on a WPS wireless router. Up Connection Using WPS Push Button Mode(P. 321) Setting WPS PIN Code Mode Select to configure a wireless connection by entering a PIN code for a WPS wireless router. Connection Using WPS PIN Code Mode(P. 323) Setting Up Power Save Mode Select whether or not the machine enters Power Save Mode based on signals emitted from the wireless router. Off On Read the displayed message Select or Wireless LAN Information Select to view the current wireless LAN settings. Viewing Network Settings(P. 344) MAC Address Wireless LAN Status Latest Error Information Channel SSID Settings Security Settings Power Save Mode 474 Setting Menu List Direct Connection Settings * Configure settings for Direct Connection. After configuring settings, you can connect to the machine directly and wirelessly from a mobile device even without an access point or wireless LAN router. Use Direct Connection Select whether to use Direct Connection. You can select or when is set to while the Wirelss LAN connection is enabled. Make Direct Connection (Access Point Mode) (MF249dw / MF247dw)(P. 291) Off On Direct Connection Only Wireless LAN/Direct Conn. (Auto Switch) Select or when is selected in Select a country or region Remote UI Settings Configure settings for using the Remote UI. Using the Remote UI allows you to configure machine settings from a Web browser. 531 Setting Menu List Use Remote UI Select whether to use the Remote UI. Using the Remote UI allows you to configure machine settings from a Web browser. Disabling Remote UI (P. 424) Off On Remote UI Access Security Settings Set whether a PIN is required for accessing the Remote UI. Set a PIN of up to 7 digits. All users use a common PIN. Setting a Remote UI PIN (P. 399) Off On Remote UI Access PIN Settings> Enter PIN PIN (Confirm) Auto Online for Remote Scan Select whether to use this feature to go online for remote scanning, even without using the operation panel. Off On Select or Restrict TX Function Specify settings for restricting access to sending functions for selected destinations. Address Book PIN Specify a PIN and require entering it to add new entries to or edit existing entries in the Address Book. Setting a PIN for Address Book(P. 415) Restrict New Destinations Select whether to limit the fax numbers and e-mail addresses that can be specified as destinations to those already registered in the Address Book. Limiting Available Destinations(P. 417) Off On 532 Setting Menu List Restrict Resending from Log Select whether to prevent a destination from being selected from the sent job logs. Previously Used Destinations(P. 419) Disabling Use of Off On One-Touch/Coded Dial TX Confirmation Select whether to display the details of an entered coded dial number when it is selected as a destination. Displaying Destinations in Address Book(P. 420) Off On Display Job Log Select whether to display the faxing logs on the display of the machine and in the Communication Management Report. Off On Select or Use as USB Device Enable or disable the USB port that is used for connecting the machine to a computer. Off On Restart the machine Select or Enable Product Extended Survey Program Enable or disable the Product Extended Survey Program (a program for the machine usage survey). Off On 533 Setting Menu List Select or Displ. Consmbls. Info (RUI/Toner Status) Set whether to display a button in the Remote UI or Toner Status for accessing the Web site for purchasing toner cartridges. Also set whether to use Toner Status. Displ. Consumables Purchase Button (RUI) Off On Toner Status Settings Off On Displ. Purchase Button Off On Select or Select or If you selected for , continue by selecting or for . Google Cloud Print Settings Enable or disable Google Cloud Print. Using Google Cloud Print(P. 308) Enable Google Cloud Print Off On Google Cloud Print Registration Status Import/Export Address Book You can import an Address Book from a computer or export an Address Book from the machine. Exporting Address Book Data with the Supplied Software(P. 165) 534 Importing/ Setting Menu List PDL Selection (Plug and Play) Select a page description language so that the machine is detected as a printer that is compatible with that language when it is connected to a computer by using Plug and Play. For more information, see "MF Driver Installation Guide." Network Select a page description language so that the machine is detected as a printer that is compatible with that language when it is detected over the network. FAX UFRII LT UFRII LT (V4) PCL6*2 USB Select a page description language so that the machine is detected as a printer that is compatible with that language when it is connected to a computer via USB. UFRII LT UFRII LT (V4) PCL6*2 Any setting change is enabled the next time the main power is turned ON. or Select a page description language Restart the machine Select Detects and connects the machine as a fax device. Detects and connects the machine as a UFRII LT printer. Detects and connects the machine as a UFRII LT printer that is compatible with XML Paper Specification (XPS). 535 Setting Menu List *2 Detects and connects the machine as a PCL6 printer. Update Firmware Select how to install the firmware update according to the environment of the machine. ● Select to manually install the firmware update available on the Canon Web site yourself. For instructions on how to install the update, see the instruction manual available on the Web site. When the machine uses a wireless LAN, update with below or use a USB cable to connect. ● Select to automatically install the firmware update without using a computer. Follow the on-screen instructions to perform the update. The machine must be connected to the Internet. ● Select to check details for the current firmware. Via PC Via Internet Version Information Initialize Address Book Select to restore the Address Book settings to the factory defaults. Initializing Address Book (P. 625) Initialize Eco Report Counter Select to restore the Eco Report Counter settings to the factory defaults. Initialize Eco Report Counter(P. 626) Initialize Menu Select to restore the settings to the factory defaults. You can restore all the settings at once. Menu(P. 623) Initializing Preferences Timer Settings Common Settings*2 Copy Settings Fax Settings Scan Settings Printer Settings Adjustment/Maintenance System Management Settings Initialize All System Management Settings Select to restore the System Management Settings to the factory defaults. You can restore all the System Management Settings at once. Initializing Menu(P. 623) 536 Setting Menu List Network Settings System Manager Information Settings Device Information Settings Use as USB Device Enable Product Extended Survey Program Security/Remote UI Settings Auto Online for Remote Scan Google Cloud Print Settings Restrict TX Function Display Job Log Displ. Consmbls. Info (RUI/Toner Status) PDL Selection (Plug and Play) Initialize All Initialize All Data/Settings Delete all data on the machine and return it to its factory default settings. Restart the machine 537 Troubleshooting Troubleshooting Troubleshooting ............................................................................................................................................. 539 Clearing Jams ..................................................................................................................................................... 541 When an Error Message Appears ..................................................................................................................... 549 When an Error Code Appears ............................................................................................................................ 559 Common Problems ............................................................................................................................................ 565 Installation/Settings Problems ..................................................................................................................... 566 Copy/Printing Problems ............................................................................................................................... 570 Faxing/Telephone Problems ......................................................................................................................... 573 When You Cannot Print Properly ...................................................................................................................... 575 Printing Results Are Not Satisfactory ............................................................................................................ 577 Paper Creases or Curls ................................................................................................................................. 582 Paper Is Fed Incorrectly ................................................................................................................................ 584 When a Problem Cannot Be Solved .................................................................................................................. 586 538 Troubleshooting Troubleshooting 1469-097 When a problem occurs, check this chapter to find out solutions before contacting Canon. ◼ Paper Jams If a document or paper jams, see Clearing Jams(P. 541) to remove the jammed paper. ◼ A Message or Error Code Appears If the screen displays a message or error code (three digits), see the following sections. When an Error Message Appears(P. 549) When an Error Code Appears(P. 559) ◼ Common Problems If you suspect that the machine is malfunctioning, see the following sections before contacting Canon. Common Problems(P. 565) Installation/Settings Problems(P. 566) Copy/Printing Problems(P. 570) Faxing/Telephone Problems(P. 573) ◼ Printing Results are Not Satisfactory If printing results are not satisfactory, see When You Cannot Print Properly(P. 575) . ◼ When a Problem Cannot Be Solved If a problem persists, see When a Problem Cannot Be Solved(P. 586) to find out where to contact. 539 Troubleshooting 540 Troubleshooting Clearing Jams 1469-098 If a paper jams, is displayed on the screen. Tap to display simple solutions. If it is difficult to understand the procedures on the display, see the following sections to clear jams. MF249dw ● Document Jams in the Feeder (MF249dw)(P. 542) ● Paper Jams inside the Machine(P. 544) MF247dw / MF236n ● Document Jams in the Feeder (MF247dw / MF236n)(P. 543) ● Paper Jams inside the Machine(P. 544) When removing the jammed paper, do not turn OFF the machine Turning OFF the machine deletes the data that is being printed. Be especially careful when receiving fax documents. If paper tears Remove all the paper fragments to prevent them from becoming jammed. If paper jams repeatedly ● Make sure that the paper and the packing material are completely removed. ● Tap the paper stack on a flat surface to even the edges of the paper before loading it into the machine. ● Check that the paper is appropriate for the machine. Paper(P. 649) ● Check that no jammed paper fragments remain in the machine. 541 Troubleshooting Do not forcibly remove the jammed document or paper from the machine Forcibly removing the paper may damage parts. If you are not able to remove the paper, contact your local authorized Canon dealer or the Canon help line. When a Problem Cannot Be Solved(P. 586) Document Jams in the Feeder (MF249dw) If there are documents placed in the feeder, remove them first. Then, follow the procedure below. 1 Remove the jammed document from the feeder cover. 1 Open the feeder cover. 2 Move the lever to unlock. 3 Gently pull out the document. 2 1 Remove the jammed document from the inner cover inside the feeder. Hold the green knob, and open the inner cover. 542 Troubleshooting 2 Gently pull out the document. 3 Close the inner cover. 3 Return the lever back in place, and close the feeder cover. Document Jams in the Feeder (MF247dw / MF236n) If there are documents placed in the feeder, remove them first. Then, follow the procedure below. 1 Open the feeder cover. 543 Troubleshooting 2 Gently pull out the document. 3 Close the feeder cover. Paper Jams inside the Machine 1 1 Remove the toner cartridge. Lift the operation panel. The operation panel cannot be opened if the feeder is not completely closed. Forcing the operation panel up may cause damage. 2 Open the toner cover by the grip at the front right of the toner cover. 3 Remove the toner cartridge. 544 Troubleshooting 2 Gently pull out the document. 3 Check whether paper is jammed inside the paper exit guide. 1 Pull out toward you while pressing the button ( 2 Gently pull out the document. 3 Close the paper exit guide. 4 ) to open the paper exit guide. Check whether paper is jammed inside the machine. 545 Troubleshooting 1 Gently pull out any paper between the fixing assembly ( ) and roller ( ) until you can see the edge of the paper. 2 5 Once the edge of the paper is visible, pull it out slowly. Check whether paper is jammed in the manual feed slot or paper drawer. 1 Slowly pull out any paper in the manual feed slot. 2 Open the paper cover and remove any loaded paper. 3 Gently pull out the document. 546 Troubleshooting 4 Load paper and close the paper cover. ● For MF236n, proceed to step 7. 6 Check whether paper is jammed inside the rear cover. 1 Open the rear cover. 2 Gently pull out the document. 3 Close the rear cover. 7 Install the toner cartridge. ● Align the right and left projections ( ) with the toner cartridge guides, and push securely all the way in. 547 Troubleshooting 8 Close the toner cover, and lower the operation panel. If you cannot close the toner cover Make sure that the toner cartridge is inserted properly. Forcing it closed may cause damage. 548 Troubleshooting When an Error Message Appears 1469-099 If you cannot send a fax or the memory is full, or you encounter operation problems, a message appears on the display. Find out more information about messages in the following list. A counterfeit or non-Canon cartridge may be in use. The amount remaining in the cartridge cannot be displayed correctly. You might not be using a Canon genuine toner cartridge. ● We recommend Canon genuine toner cartridges as replacement toner cartridges. Consumables(P. 658) Cannot change the destination type of any destination that is registered to a group. A selected destination could not be edited because it was registered to Group Dial. ● To change the type of destination that is registered to Group Dial, first delete the registered destination from Group Dial. Next, change the destination type, and then register the destination to Group Dial again. Cannot export. An error has been detected during file creation. Exporting the address book failed. ● Check the USB cable connecting the machine to a computer. ● Check if you have access permission to the destination folder of the address book on the computer. Importing/Exporting Address Book Data with the Supplied Software(P. 165) You cannot access or edit the address book if you do not have access permission to the destination folder of the address book. If you do not have permission, log on as a user with access privileges, or change the destination for saving the address book. Cannot find the access point. When automatic setting with WPS was attempted, a wireless router could not be detected within a specific period of time. ● Connect again paying attention to the time limit. Setting Up Connection Using WPS Push Button Mode(P. 321) Setting Up Connection Using WPS PIN Code Mode(P. 323) An SSID of a wireless router was entered, but the entry was incorrect. ● Check the SSID and enter the correct one again. Checking the SSID and Network Key(P. 333) 549 Troubleshooting Setting Up Connection by Specifying Detailed Settings(P. 329) A wireless router could not be detected due to setting problems of the network to be connected. ● Check whether the machine is properly installed and ready to connect to the network. Installation/Settings Problems(P. 566) ● If the problem persists, check the security settings of the wireless router. Cannot import. A file error has been detected. Importing the address book failed. ● Check the USB cable connecting the machine to a computer. ● Check if the contents of address book to be imported is correct. Importing/Exporting Address Book Data with the Supplied Software(P. 165) Cannot print RX data. A received document cannot be printed due to the following: ● Replacement period of the toner cartridge is near. ● A cover is opened. ● A toner cartridge is not set. ● Paper is not set. ● A document or paper jams. ● An abnormality occurs. ● Check whether the problems above are occurring. If messages including causes and solutions appear on the display, check the contents. Cannot receive the fax. Make sure the fax was sent correctly by the sender. The recipient's machine did not respond within 35 seconds. ● Ask the sender to send the fax again. If you hear a beep, tap to receive the fax. Receiving Faxes(P. 142) Cannot send because more than one destination is specified. Sending a fax to multiple destinations is disabled. ● To specify multiple destinations, you need to set to or . For more information, contact your Administrator. Prohibiting Sequential Broadcasting(P. 422) 550 Troubleshooting Cannot specify a group. Group Dial was specified as a destination after pressing . ● Once you tap , you cannot specify destinations in Group Dial. Tap on the screen, and specify destinations to send fax documents without tapping . Cannot use Google Cloud Print. Server authentication failed. Cloud Print could not perform server authentication, or could not acquire information for registration. ● Check whether the date and time settings are correctly specified. Date/Time Settings(P. 489) Cannot use Google Cloud Print. Server communication error. Cloud Print is unavailable due to an error. Check whether the machine is correctly connected to a wireless LAN or wired LAN. Connecting to a Wireless LAN (MF249dw / MF247dw)(P. 319) Connecting to a Wired LAN(P. 318) ● A port that is used for Cloud Print may be blocked by a firewall or other protection. Check whether the 5222 port is available with your computer. ● If a proxy server is used on the network, check whether the proxy settings on the machine and the server are correct. For details, contact your Network Administrator. Setting a Proxy (P. 411) Cart. Communication Error A counterfeit or non-Canon cartridge may be in use. Toner cartridge is not installed correctly, or there is possible trouble on the toner cartridge. ● Reinstall the toner cartridge. If this message does not disappear after reinstalling several times, the toner cartridge might be possibly broken. Contact the shop where you purchased the machine, or the Canon Customer Care Center. How to Replace Toner Cartridges(P. 603) You might not be using a Canon genuine toner cartridge. ● We recommend Canon genuine toner cartridges as replacement toner cartridges. Consumables(P. 658) Cartridge has reached end of lifetime. Rplcmt. recommended. The toner cartridge has reached the end of its lifetime. 551 Troubleshooting ● Replacement of the toner cartridge is recommended. How to Replace Toner Cartridges(P. 603) Check the authentication settings. The authentication method set on the machine does not match the authentication method set on the RADIUS server. ● Check that the same authentication method is set on this machine and the RADIUS server, and set the correct authentication method. Configuring IEEE 802.1X Authentication(P. 429) Could not connect. Check the PSK settings. The network key (PSK) of a wireless router to be connected is not set to the machine correctly. ● Check the network key (PSK) of the wireless router, and set it to the machine again. Checking the SSID and Network Key(P. 333) Setting Up Connection by Selecting a Wireless Router(P. 326) Setting Up Connection by Specifying Detailed Settings(P. 329) ● If the problem persists even after checking the network key, check whether the machine is properly installed and ready to connect to the network. Installation/Settings Problems(P. 566) Could not connect using Access Point Mode. Connection in Access Point Mode failed due to an error. ● Wait a few moments and try again. If you still cannot connect, try switching the machine off briefly. Make Direct Connection (Access Point Mode) (MF249dw / MF247dw)(P. 291) Could not connect using the wireless LAN. Turn the main power OFF and ON, then configure the settings again. A connection failed due to an error while setting wireless LAN connection. ● Restart the machine and set again. ● If the problem persists even after restarting the machine, check whether the machine is properly installed and ready to connect to the network. Installation/Settings Problems(P. 566) ● If the problem persists even after checking the wireless LAN connection, check the security settings of the wireless router. 552 Troubleshooting Could not connect using WPS. Wait a moment, then configure the settings again. When automatic setting with WPS was attempted, the connection failed due to an error. ● Wait for a while, and set again. If the problem persists, check whether the wireless router supports WPS. If WPS is supported: Check whether the machine is properly installed and ready to connect to the network. Installation/Settings Problems(P. 566) If WPS is not supported: Set using another connecting method. Connecting to a Wireless LAN (MF249dw / MF247dw)(P. 319) Could not detect any connections from wireless devices. It was not possible to detect any mobile device within the predetermined length of time. ● Connect again paying attention to the time limit. Using the Machine in Direct Connection (in Access Point Mode)(P. 291) Could not perform cleaning. Paper jammed during cleaning. ● Remove the jammed paper, set paper correctly, and perform cleaning again. Paper Jams inside the Machine(P. 544) Fixing Assembly(P. 595) Could not perform Shared Key authentication. Check the WEP settings. The network key (the WEP key) of a wireless router to be connected is not set to the machine correctly. ● Check the network key (the WEP key) of the wireless router, and set it to the machine again. Checking the SSID and Network Key(P. 333) Setting Up Connection by Specifying Detailed Settings(P. 329) ● Connect again by selecting a wireless router or by manually changing the WEP authentication method to . Setting Up Connection by Selecting a Wireless Router(P. 326) Setting Up Connection by Specifying Detailed Settings(P. 329) The authentication method of the machine is set to , but that of the wireless router is set to "Open System." ● Change the WEP authentication method to "Shared Key" at the wireless router, and connect again. For more information about how to change, see the instruction manuals for your networking devices or contact your manufacturer. 553 Troubleshooting Direct Connection terminated. Connection between the machine and the mobile device was terminated. ● Reestablish Direct Connection. Using the Machine in Direct Connection (in Access Point Mode)(P. 291) Insert the toner cartridge. The toner cartridge is not set or properly set. ● Properly set the toner cartridge. How to Replace Toner Cartridges(P. 603) Maximum number of wireless devices connected using Direct Connection has been reached. To connect other devices, terminate some of the current connections. The number of directly connected mobile devices is at a maximum. ● To connect other devices by Direct Connection, disconnect current device(s) and try connecting again. Using the Machine in Direct Connection (in Access Point Mode)(P. 291) No Paper: XXXX* * or is displayed for XXXX. Paper is not loaded in the paper drawer or the manual feed slot. ● Load the paper. Loading Paper(P. 45) Paper on which reports or lists can be printed is not loaded. ● Reports or lists can be printed on A4 or Letter size paper. Load A4 or Letter size paper and set its size. Loading Paper(P. 45) Specifying Paper Size and Type(P. 56) Paper on which received documents can be printed is not loaded. ● Received documents can be printed on A4 or Letter size paper. Load A4 or Letter size paper and set its size. Also, set the paper type to , , , or depending on the loaded paper. Loading Paper(P. 45) Specifying Paper Size and Type(P. 56) If you print received documents on paper other than A4 or Letter size, some portions of the image may be missing or the image may be divided and printed onto several sheets. 554 Troubleshooting No reply from the destination. A network cable may be disconnected, or there may be a problem in a switch. ● Check the status of the network cables and switches. No response from the host. The machine is not connected to a network correctly. ● Check the machine and network settings, and connect again. Connecting to a Network(P. 315) Paper jammed. Paper jams. ● Remove the jammed paper or document, and print again (Printing may resume automatically). Clearing Jams(P. 541) Prepare a cartridge. The toner cartridge needs to be replaced soon. ● Shake the toner cartridge to evenly distribute the toner inside the toner cartridge. It is recommended to replace the toner cartridge when printing a large volume of documents. Before Replacing the Toner Cartridge(P. 601) Replacing Toner Cartridges(P. 598) Set the correct authentication information. The client authentication information (key pair and certificate, user name and password, or CA certificate) is not set correctly. ● Check the specified authentication method and authentication information (key pair and certificate, user name and password, and CA certificate). Configuring IEEE 802.1X Authentication(P. 429) Verifying Key Pairs and Digital Certificates(P. 446) Size/Settings Mismatch The paper size setting on the operation panel does not match the loaded paper size. ● Match the paper size setting specified in and the size of the paper that is actually loaded. 555 Troubleshooting To use the loaded paper Change the setting of to match the loaded paper size. Specifying Paper Size and Type(P. 56) If printing from a computer, check whether the paper size setting in the printer driver matches the loaded paper size. To load paper without changing the settings Load the paper with the size that is set to . Loading Paper(P. 45) Specifying and registering new destinations is restricted. Only destinations that are registered in the Address Book can be specified to send a fax or e-mail. ● To enter a new destination with the operation panel, or add or edit it in the Address Book, you need to set to . For more information, contact your Administrator. Limiting Available Destinations(P. 417) The amount in the cartridge cannot be displayed correctly. Toner cartridge is not installed correctly, or there is possible trouble on the toner cartridge. ● Reinstall the toner cartridge. If this message does not disappear after reinstalling several times, the toner cartridge might be possibly broken. Contact the shop where you purchased the machine, or the Canon Customer Care Center. How to Replace Toner Cartridges(P. 603) You might not be using a Canon genuine toner cartridge. ● We recommend Canon genuine toner cartridges as replacement toner cartridges. Consumables(P. 658) The connection with the PC has been lost. Check the connection. The connection to the computer was lost during a scan. ● Check the connection between the machine and the computer. Preparing to Use the Machine as a Scanner (P. 233) The memory is full. A fax could not be sent or received, or a document could not be scanned due to insufficient memory space. ● If a sending or printing job is queued, wait until the job is completed. ● If a received document is stored to memory, print or delete it. Storing Received Faxes into Memory (Memory Reception)(P. 150) ● If sending a document with many pages, divide it into multiple sections. 556 Troubleshooting ● If sending a fax, reduce the resolution to scan the document. Adjusting Resolution(P. 134) ● If scanning, change the file format to reduce its file size. Selecting a File Format(P. 262) The memory is full. Scanning will be canceled. Do you want to print? A document could not be scanned due to insufficient memory space. ● Select whether to print up to the scanned pages or to cancel the scanning. If you cancel, divide the document into multiple sections and scan them, or change the scanning settings. The number of entered characters is incorrect or invalid characters are used. The network key (the WPA/WPA2-PSK or WEP key) of a wireless router is not entered correctly. ● Check the network key (the WPA/WPA2-PSK or WEP key) of the wireless router, and set it to the machine again. For more information about how to check the network key, see the instruction manuals for your networking devices or contact your manufacturer. Checking the SSID and Network Key(P. 333) Setting Up Connection by Selecting a Wireless Router(P. 326) Setting Up Connection by Specifying Detailed Settings(P. 329) The WEP key is not set correctly. Check the WEP settings. The network key (the WEP key) of a wireless router to be connected is not set to the machine correctly. ● Check the network key (the WEP key) of the wireless router, and set it to the machine again. Checking the SSID and Network Key(P. 333) Setting Up Connection by Selecting a Wireless Router(P. 326) Setting Up Connection by Specifying Detailed Settings(P. 329) The authentication method of the machine is set to , but that of the wireless router is set to "Open System." ● Connect again by selecting a wireless router or by manually changing the WEP authentication method to . Setting Up Connection by Selecting a Wireless Router(P. 326) Setting Up Connection by Specifying Detailed Settings(P. 329) ● Change the WEP authentication method to "Shared Key" at the wireless router, and connect again. For more information about how to change, see the instruction manuals for your networking devices or contact your manufacturer. Use Remote UI to set the information necessary for authentication. The IEEE 802.1X settings are incorrect. ● Check whether [Login Name] is set correctly. 557 Troubleshooting ● Check whether the [Use TLS], [Use TTLS], or [Use PEAP] check box is selected. ● If using TLS, check whether a key pair is registered. ● If using TTLS or PEAP, check whether a user name and password are set correctly. Configuring IEEE 802.1X Authentication(P. 429) 558 Troubleshooting When an Error Code Appears 1469-09A If printing is not successful or you cannot send or receive a fax or scanned document, or another error occurs, that error appears on a report or a message on the screen as a three-digit number (error code). Check the following to find out causes and solutions for each error code. For how to print an error report and information in the report, see Printing Reports and Lists(P. 608) . #001 A document jams in the feeder. ● Remove the jammed document. Clearing Jams(P. 541) #003 A fax could not be sent or received due to its large data size. ● When sending a fax: Reduce the resolution, and scan the document. Adjusting Resolution(P. 134) ● When receiving a fax: Ask the sender to divide the document into multiple sections or reduce the resolution before sending. #005 A fax could not be sent because the recipient's machine did not respond within 35 seconds. ● When the recipient's machine is turned OFF or the line is busy, a fax may not be sent. Ask the recipient to check the machine status. When sending the fax overseas, insert pauses in the fax number. Sending Faxes(P. 114) #012 A fax could not be sent because the recipient's machine ran out of paper. ● Ask the recipient to reload the paper. 559 Troubleshooting #018 A fax could not be sent since the recipient's machine did not respond because the line was busy or for other reasons. ● When the recipient's machine is turned OFF or the line is busy, a fax may not be sent. Ask the recipient to check the machine status. When sending the fax overseas, insert pauses in the fax number. Sending Faxes(P. 114) #022 Sending of a fax from a computer is disabled. ● To send a fax from a computer, you need to set to . For more information, contact your Administrator. Prohibiting PC Faxing(P. 418) A fax could not be forwarded because the specified destination was deleted from the Address Book. ● Register the forwarding destination again. If the documents that failed to be forwarded remain in memory, you can forward it again. Registering in the Address Book(P. 60) Printing/Resending/Deleting Documents that Failed to be Forwarded(P. 158) #037 Memory is full. ● If a sending or printing job is queued, wait until the job is completed. ● If a received document is stored to memory, print or delete it. Storing Received Faxes into Memory (Memory Reception)(P. 150) ● If sending a document with many pages, divide it into multiple sections. ● If sending a fax, reduce the resolution to scan the document. Adjusting Resolution(P. 134) #054 A fax could not be sent because the specified destination fax number exceeded 40 digits. ● Specify the destination fax number within 40 digits. #099 Printing, sending, or receiving was canceled. 560 Troubleshooting ● When you cancel an operation, this error code is displayed, but this is not abnormal. Print, send, or receive documents again as necessary. #752 E-mail sending was impossible because an incorrect SMTP server name was set. ● Check the SMTP server name, and correct the setting. Configuring Basic E-Mail Settings(P. 359) Configuring E-Mail Communication Settings(P. 363) E-mail sending was impossible because an incorrect domain name was set. ● Check the domain name, and correct the setting. Configuring DNS(P. 377) E-mail sending was impossible because the machine was not connected to a network correctly. ● Check whether the machine is properly installed and correctly connected to the network. Installation/Settings Problems(P. 566) #753 Scanned data could not be sent as e-mail or stored in the shared folder because the LAN cable is disconnected. ● Check whether the LAN cable is connected correctly. Connecting to a Wired LAN(P. 318) #755 Scanned data could not be sent as e-mail or stored in the shared folder because TCP/IP was not working correctly. ● Check , and set correctly. Network Settings (P. 473) An IP address is not set. ● Set the IP address correctly. Setting IP Addresses(P. 336) The machine cannot communicate with devices on a network immediately after the machine starts up because the waiting time for the start of the communication is set. ● The machine cannot start communicating immediately after it is turned ON. Wait until the set time for passes after turning ON the machine, and send again. Setting a Wait Time for Connecting to a Network(P. 376) #801 When communicating with an SMTP server to send an e-mail, a timeout error occurred from the server. 561 Troubleshooting ● Check whether SMTP is running on the network correctly. ● Check whether the machine is properly installed and correctly connected to the network. Installation/Settings Problems(P. 566) When communicating with the SMTP server, an error returned from the server. ● Check whether the SMTP server is set correctly. A destination is not set correctly. ● Check whether the destination is set correctly. When storing a scanned document into the shared folder, an error occurred from the folder. ● Check whether the shared folder and the computer that has the shared folder are running correctly. The incorrect folder name or password was specified when storing to the shared folder. ● Check the destination settings. #802 The SMTP/POP3 server name is not set correctly. ● Set the SMTP/POP3 server name correctly. Configuring Basic E-Mail Settings(P. 359) Configuring E-Mail Communication Settings(P. 363) #804 No access privileges to access the shared folder are granted. ● Grant the sending user (user name registered to the destination) a privilege for writing to the save location folder. For details, contact your network administrator. The incorrect folder name was specified when storing to the shared folder. ● Check the destination settings. #806 When storing data to a shared folder, an incorrect user name or password was specified. ● The same user name and password as those registered in a shared folder must be registered in the Address Book. Setting a Shared Folder as a Save Location(P. 368) Registering Address Book from Remote UI(P. 467) When sending an e-mail, an incorrect destination was specified. ● Enter the correct e-mail address, and send the message again. If the destination that was registered in the Address Book was used, check whether the e-mail address is correct. Registering in the Address Book(P. 60) 562 Troubleshooting #810 When communicating with the POP3 server to send e-mail, an error returned from the server. ● Check whether the POP3 server is set correctly. ● Check whether your mail server and network are running correctly. For more information, contact your Network Administrator. #813 The logon name or password that is used on the POP3 server is not set correctly. ● Correctly enter the logon name or password that is used on the POP3 server. #839 A user name and password that are used for SMTP authentication are not set correctly. ● Set the user name and password correctly. Configuring Basic E-Mail Settings(P. 359) Configuring E-Mail Communication Settings(P. 363) #841 When sending an e-mail, an encryption algorithm that is common to the mail server is not present. ● Clear the [Use TLS for SMTP] check box for the SMTP server. Configuring E-Mail Communication Settings(P. 363) ● Add the common encryption algorithm to the mail server settings. When verifying a TLS server certificate to communicate to the SMTP server, a verification error occurred. ● Check that the CA certificate that signed the TLS server certificate on the SMTP server side is registered to the machine by using the Remote UI. Verifying Key Pairs and Digital Certificates(P. 446) ● Check that the TLS server certificate on the SMTP server side is valid. ● Check that the TLS server certificate is not a self-signed certificate. #844 TLS encrypted communication to a POP3 server failed when sending an e-mail with POP before SMTP. ● Check the TLS encrypted communication settings in the POP3 server. ● Clear the [Use TLS for POP] check box for the POP3 server. If the problem persists, clear the [Use POP Authentication Before Sending] check box, and set the communication setting to a setting other than POP before SMTP. 563 Troubleshooting Configuring E-Mail Communication Settings(P. 363) When verifying a TLS server certificate to communicate to the POP3 server, a verification error occurred. ● Check that the CA certificate that signed the TLS server certificate on the POP3 server side is registered to the machine by using the Remote UI. Verifying Key Pairs and Digital Certificates(P. 446) ● Check that the TLS server certificate on the POP3 server side is valid. ● Check that the TLS server certificate is not a self-signed certificate. #846 An e-mail could not be sent due to a POP authentication failure. ● Check the setting, and try again. Configuring E-Mail Communication Settings(P. 363) #852 The machine turns OFF for some reason. ● Check whether the power plug is inserted into an outlet firmly. #995 A document waiting to be sent was canceled. ● Send the document again as necessary. 564 Troubleshooting Common Problems 1469-09C If you encounter problems when using the machine, check the items in this section before contacting us. If the problems persist, contact your local authorized Canon dealer or the Canon help line. Check the Following Is the machine turned ON? Is the power cord connected? ● If the machine is turned ON but does not respond, turn it OFF, check whether the power cord is connected correctly, and turn it back ON. For information on connecting the power cord, see Getting Started. Manuals Included with the Machine(P. 659) Are the phone cord, LAN cable and USB cable connected correctly? ● Check whether these cables are connected correctly. Use care not to mistake the phone cord's port for the other cables' ports. Connecting the Telephone Line(P. 112) Parts and Their Functions(P. 17) Is sleep mode activated? ● If you leave the machine unattended for a specific period of time, it enters sleep mode for power conservation, not allowing you to operate it. To cancel sleep mode, press . Is any message displayed on the screen? ● If a problem occurs, a message is displayed. When an Error Message Appears(P. 549) If a Problem Persists Even after Checking Click the link that corresponds to the problem. Installation/Settings Problems(P. 566) Copy/Printing Problems(P. 570) Faxing/Telephone Problems(P. 573) 565 Troubleshooting Installation/Settings Problems 1469-09E See Common Problems(P. 565) also. Problems with the Wireless/Wired LAN Connection (P. 566) Problem with the USB Connection(P. 569) Problem with the Print Server (P. 569) Problems with the Wireless/Wired LAN Connection The wireless LAN and wired LAN cannot be connected at the same time. ● The wireless LAN and wired LAN cannot be connected at the same time. The following can be used at the same time: a USB cable and a wireless LAN, or a USB cable and a wired LAN. Remote UI is not displayed. ● Are and set to ? Disabling HTTP Communication (P. 423) Disabling Remote UI (P. 424) ● If the machine is connected to a wireless LAN, check that the Wi-Fi indicator is lit and the IP address is set correctly, and then start the Remote UI again. Operation Panel(P. 25) Viewing Network Settings(P. 344) ● If the machine is connected to a wired LAN, check that the cable is connected firmly and the IP address is set correctly, and then start the Remote UI again. Connecting to a Wired LAN(P. 318) Viewing Network Settings(P. 344) ● Are you using a proxy server? If so, add the machine's IP address to the [Exceptions] list (addresses that do not use the proxy server) in the Web browser's proxy settings dialog. ● Is communication not limited by the firewall on your computer? If IP addresses are or an MAC address is incorrectly entered, the Remote UI cannot be displayed. In that case, you need to use the operation panel to set , , or to . Restricting Communication by Using Firewalls (P. 401) IPv4 Address Filter (P. 530) IPv6 Address Filter (P. 531) MAC Address Filter (P. 531) A connection to a network cannot be established. ● The IP address may not be set correctly. Set the IP address again. Setting IP Addresses(P. 336) ● When you connect the machine to a computer via wireless LAN, check whether the machine is properly installed and ready to connect to the network. When the Machine Cannot Connect to the Wireless LAN (MF249dw / MF247dw)(P. 567) 566 Troubleshooting You are unsure of the set IP address. Viewing Network Settings(P. 344) The connection method cannot be switched between a wired LAN and a wireless LAN. ● Did you select a wired LAN or a wireless LAN on the operation panel on the machine as well? This selection is required to have the machine switch to your selection. Selecting Wired LAN or Wireless LAN (MF249dw / MF247dw)(P. 317) You are unsure of the SSID or the network key of the wireless router to be connected. The SSID is not displayed on the screen. ● Check whether the SSID can be found on the wireless router or package box. ● Check the SSID or the network key of the wireless router by using Canon MF/LBP Wireless Setup Assistant. Checking the SSID and Network Key(P. 333) The SSID of the wireless router to be connected is not displayed in the access point list. ● Check whether the SSID is correct. Checking the SSID and Network Key(P. 333) ● If the SSID of the wireless router is hidden (using a stealth mode*), set the SSID to be visible on the wireless router. *A mode that disables the SSID auto-detection of other devices. ● Check whether the machine is properly installed and ready to connect to the network. When the Machine Cannot Connect to the Wireless LAN (MF249dw / MF247dw)(P. 567) The machine dials up to an unintended connection destination (if a dialup router is connected to a network). ● If a dialup router does not need to pass broadcast packets, set the dialup router so that the broadcast packets will not pass. If the dialup router needs to pass broadcast packets, check whether the settings are correct. ● If a DNS server is located in an external network, set the IP address to be connected, not the host name, even if connecting to the devices that are on the network that is connected to the machine. ● If a DNS server is located on a network that is connected to the machine and the information about the devices that are connected to an external network is registered to the DNS server, check whether the settings are correct. When the Machine Cannot Connect to the Wireless LAN Check the status of your computer. ● Have the settings of the computer and the wireless router been completed? ● Are the cables of the wireless router (including the power cord and LAN cable) correctly plugged in? ● Is the wireless router turned on? 567 Troubleshooting If the problem persists even after checking the above: ● Turn off the devices, and then turn them on again. ● Wait for a while, and try again to connect to the network. Check whether the machine is turned ON. ● If the machine is turned ON, turn it OFF, and then turn it back ON. Check the installation site of the machine and the wireless router. ● Is the machine too far from the wireless router? ● Are there any obstacles such as walls between the machine and the wireless router? ● Are there any appliances such as microwave ovens or digital cordless phones that emit radio waves near the machine? Perform one of the following settings again. Setting Up Connection Using WPS Push Button Mode(P. 321) Setting Up Connection Using WPS PIN Code Mode(P. 323) Setting Up Connection by Selecting a Wireless Router(P. 326) Setting Up Connection by Specifying Detailed Settings(P. 329) When you need to manually set up the connection If the wireless router is set as described below, manually enter all the required information for the wireless LAN connection ( Setting Up Connection by Specifying Detailed Settings(P. 329) ). ● ANY connection refusal* is activated. ● The WEP key that was automatically generated (hexadecimal) is selected. ● The stealth mode is activated. * A function in which the wireless router refuses the connection if the SSID on the device to be connected is set to "ANY" or is blank. When you need to change the settings of the wireless router If the wireless router is set as described below, change the settings of the router. ● The MAC address packet filtering is set. 568 Troubleshooting ● When only IEEE 802.11n is used for the wireless communication, WEP is selected or the WPA/WPA2 encryption method is set to TKIP. Problem with the USB Connection Cannot communicate. ● Change the USB cable. If you are using a long USB cable, replace it with a short one. ● If you are using a USB hub, connect the machine directly to your computer using a USB cable. Problem with the Print Server You cannot find the print server to connect to. ● Are the print server and computer connected correctly? ● Is the print server running? ● Do you have user rights to connect to the print server? If you are not sure, contact the server administrator. ● Is [Network discovery] enabled? (Windows Vista/7/8/10/Server 2008/Server 2012) Enabling [Network discovery](P. 667) You cannot connect to a shared printer. ● On the network, does the machine appear among the printers of the print server? If it is not displayed, contact the network or server administrator. Displaying Shared Printers in the Print Server(P. 668) 569 Troubleshooting Copy/Printing Problems 1469-09F See Common Problems(P. 565) also. Printing/copy results are not satisfactory. Paper creases or curls. When You Cannot Print Properly(P. 575) You cannot print. ● Can you print a Windows test page? If you can print a Windows test page, there is no problem with the machine or the printer driver. Check the print settings of your application. Printing a Test Page in Windows(P. 669) If you cannot print a test page, check the following according to your environment. Wireless LAN connection (MF249dw / MF247dw) ● Check the connection status (signal strength) of the wireless LAN. Viewing Network Settings(P. 344) If the connection is poor, try the following. ● Change the channel of your wireless LAN router. If you have more than one router, set the channels to be at least five channels apart. ● If you can change the radio output power of your wireless LAN router, raise the output power. ● If your computer is connected to a wireless LAN, are the computer and this machine using the same wireless LAN router SSID? If they are different, reset the wireless LAN connection settings of this machine. Viewing Network Settings(P. 344) Checking the SSID to Which Your Computer Is Connected(P. 674) Connecting to a Wireless LAN (MF249dw / MF247dw)(P. 319) When you reset wireless LAN connection settings ● As the wireless LAN router, select the one with the SSID to which the computer is connected. ● Have you selected the correct port? If there is no port to use, create a port. Checking the Printer Port(P. 672) Configuring Printer Ports(P. 351) ● Is communication not limited by the firewall on your computer? If IP addresses are incorrectly entered, you will be not able to access the machine. In that case, you need to use the operation panel to set or to . Restricting Communication by Using Firewalls (P. 401) IPv4 Address Filter (P. 530) IPv6 Address Filter (P. 531) ● Disable security software and other resident software. ● Reinstall the printer driver in accordance with the MF Driver Installation Guide. ● Can you print from other computers on the network? If you also cannot print from other computers, contact your local authorized Canon dealer or the Canon help line. Wired LAN connection 570 Troubleshooting ● Have you selected the correct port? If there is no port to use, create a port. Checking the Printer Port(P. 672) Configuring Printer Ports(P. 351) ● Is communication not limited by the firewall on your computer? If IP addresses are or an MAC address is incorrectly entered, you will be not able to access the machine. In that case, you need to use the operation panel to set , , or to . Restricting Communication by Using Firewalls (P. 401) IPv4 Address Filter (P. 530) IPv6 Address Filter (P. 531) MAC Address Filter (P. 531) ● Disable security software and other resident software. ● Reinstall the printer driver in accordance with the MF Driver Installation Guide. ● Can you print from other computers on the network? If you also cannot print from other computers, contact your local authorized Canon dealer or the Canon help line. USB connection ● Have you selected the correct port? If there is no port to use or you are not sure, reinstall the printer driver in accordance with the MF Driver Installation Guide. When you reinstall the printer driver, the correct port is created automatically. Checking the Printer Port(P. 672) ● Is bidirectional communication enabled? Enable bidirectional communication, and restart the computer. Checking Bidirectional Communication(P. 673) ● Disable security software and other resident software. ● Connect to another USB port on the computer. ● Can you print from a USB connection to another computer? If you also cannot print from other computers, contact your local authorized Canon dealer or the Canon help line. Via print server ● Can you print from the print server? If you can print from the print server, check the connection between the print server and your computer. Problem with the Print Server (P. 569) ● Disable security software and other resident software. ● Reinstall the printer driver in accordance with the MF Driver Installation Guide. ● Can you print from other computers via the print server? If you also cannot print from other computers, contact your local authorized Canon dealer or the Canon help line. Printing seems to be slow. * ● Print or delete data in memory. Printing Documents in Memory(P. 151) Checking/Deleting Documents in Memory(P. 151) * When the free space in memory is running low, the processing speed of the machine becomes slow, just as a computer does. There is nothing abnormal. 571 Troubleshooting You cannot print with Google Cloud Print. Using Google Cloud Print(P. 308) It takes a long time before printing starts. ● Did you print to narrow width paper? After you print to narrow width paper, the machine may cool itself to maintain the print quality. As a result, it may take some time before the next job is printed. Wait until the machine is ready to print. Printing will resume when the temperature inside the machine has fallen. A blank sheet is output (nothing is printed). ● Did you pull the sealing tape out when loading the toner cartridge? If you did not pull it out, remove the toner cartridge, pull the sealing tape out, and reload the toner cartridge. How to Replace Toner Cartridges(P. 603) 572 Troubleshooting Faxing/Telephone Problems 1469-09H See Common Problems(P. 565) also. Sending Problems(P. 573) Receiving Problems(P. 574) Sending Problems A fax cannot be sent. ● Is an external phone line busy? Wait until the line becomes free. ● Has an error occurred? Print and check a Communication Management Report. Communication Management Report(P. 612) ● Is a telephone line set correctly? Connecting the Telephone Line(P. 112) ● When sending the fax overseas, insert pauses in the fax number. Sending Faxes(P. 114) A fax cannot be sent with a destination in the history specified. ● Did you turn OFF the machine? If so, the stored history was deleted. ● Did you set to ? If so, the history before you set was deleted. ● Did you set to ? If so, the destinations in the history cannot be specified. A fax cannot be sent on an optical fiber line. ● The machine is compliant with use on analog lines. When using an optical fiber line or IP phone line, the machine may not work correctly depending on the connection environment or connected devices. In such a case, contact the provider of the optical fiber line or IP phone. The results of a sent fax are not satisfactory. ● Clean the platen glass or feeder. If cleaning does not improve the results, the recipient's fax machine may be a cause. Platen Glass(P. 591) Feeder(P. 594) 573 Troubleshooting Receiving Problems The results of received fax are not satisfactory. Paper creases or curls. When You Cannot Print Properly(P. 575) Telephone and fax cannot be switched automatically. ● Check that the receive mode is set to , , or . Selecting the Receive Mode(P. 110) ● Free space in memory may be running low. Print or delete data in memory. Checking/Deleting Documents in Memory(P. 151) Printing Documents in Memory(P. 151) A fax cannot be received automatically. ● Check that the receive mode is set to , , , or . Selecting the Receive Mode(P. 110) ● Free space in memory may be running low. Print or delete data in memory. Checking/Deleting Documents in Memory(P. 151) Printing Documents in Memory(P. 151) A fax cannot be received on an optical fiber line. ● The machine is compliant with use on analog lines. When using an optical fiber line or IP phone line, the machine may not work correctly depending on the connection environment or connected devices. In such a case, contact the provider of the optical fiber line or IP phone. 574 Troubleshooting When You Cannot Print Properly 1469-09J If printing results are not satisfactory, or paper creases or curls, try the following solutions. If the problems persist, contact your local authorized Canon dealer or the Canon help line. Smudge Marks Appear on the Edge of Printouts(P. 577) Streaks Appear on Printouts(P. 577) Toner Smudges and Splatters Appear(P. 578) Printouts Are Faded(P. 579) A Portion of the Page Is Not Printed(P. 580) Print Density Is Uneven(P. 580) 575 White Streaks Appear(P. 578) Printed Pages Have White Specks(P. 579) Printouts Are Grayish(P. 581) Troubleshooting Cannot Scan a Printed Barcode(P. 581) Printouts Are Skewed(P. 584) Paper Creases(P. 582) Paper Is Not Fed/Two or More Sheets Are Fed Together(P. 584) 576 Paper Curls(P. 582) Paper Jams Frequently with 2Sided Printing (MF249dw / MF247dw)(P. 585) Troubleshooting Printing Results Are Not Satisfactory 1469-09K Dirt inside the machine may affect printing results. Perform care and cleaning to the machine first. Cleaning the Machine(P. 589) Smudge Marks Appear on the Edge of Printouts Do you print data without margins? ● This symptom occurs if a margin is set to none in the printer driver. A margin of 1/4" (5 mm) or less around the edge of paper or 3/8" (10 mm) or less around the edge of envelopes is not printable with the machine. Make sure to have margins around the document to print. [Finishing] tab [Advanced Settings] [Expand Print Region and Print] [Off] Streaks Appear on Printouts Are you using appropriate paper? ● Check usable paper, and replace with appropriate paper. Paper(P. 649) Loading Paper(P. 45) ● If using the appropriate paper still does not solve the problem, change one of the , , and settings. Special Processing (P. 524) ● To print from a computer, change the setting for [Special Print Adjustment] in the printer driver. [Mode 1] has the least effect while [Mode 4] has the most effect. Try each in order starting with [Mode 1]. Increasing the effect makes the print density lighter. Outlines may also be blurred or images may appear somewhat grainy. 577 Troubleshooting Did you just replace the toner cartridge? Have you not used the printer for a long period of time? ● Change the setting for . Special Processing (P. 524) White Streaks Appear Is the platen glass dirty? ● Clean the platen glass and the underside of the feeder. Platen Glass(P. 591) Is the amount remaining in the toner cartridge nearly empty? ● Check the amount remaining in the toner cartridge, and replace the toner cartridges as necessary. Replacing Toner Cartridges(P. 598) Toner Smudges and Splatters Appear Are you using appropriate paper? ● Check usable paper, and replace with appropriate paper. Paper(P. 649) Loading Paper(P. 45) ● Change the setting for . Special Processing (P. 524) Is the amount remaining in the toner cartridge nearly empty? ● Check the amount remaining in the toner cartridge, and replace the toner cartridges as necessary. 578 Troubleshooting Replacing Toner Cartridges(P. 598) Printouts Are Faded Is the amount remaining in the toner cartridge nearly empty? ● Check the amount remaining in the toner cartridge, and replace the toner cartridges as necessary. Replacing Toner Cartridges(P. 598) Are you using appropriate paper? ● Check usable paper, and replace with appropriate paper. Also, specify the paper size and type settings properly. Paper(P. 649) Loading Paper(P. 45) Specifying Paper Size and Type(P. 56) Are you using the machine in a special environment (in particular, a lowtemperature environment)? ● Toner may not adhere adequately, causing printouts to appear faded. Change the setting for . Special Processing (P. 524) Printed Pages Have White Specks Are you using appropriate paper? ● Check usable paper, and replace with appropriate paper. Paper(P. 649) Loading Paper(P. 45) 579 Troubleshooting Is the drum in the toner cartridge deteriorated? ● Replace the toner cartridge with a new one. Replacing Toner Cartridges(P. 598) Are you printing a document with strong contrasts? ● Change the setting for [Special Print Mode] using the Printer Driver. When set to [Special Settings 2], print density is lighter compared with [Off] or [Special Settings 1]. Text and lines may also appear faded. A Portion of the Page Is Not Printed Do you print data without margins? ● This symptom occurs if a margin is set to none in the printer driver. A margin of 1/4" (5 mm) or less around the edge of paper or 3/8" (10 mm) or less around the edge of envelopes is not printable with the machine. Make sure to have margins around the document to print. [Finishing] tab [Advanced Settings] [Expand Print Region and Print] [Off] Print Density Is Uneven Is the amount remaining in the toner cartridge nearly empty? ● Check the amount remaining in the toner cartridge, and replace the toner cartridges as necessary. Replacing Toner Cartridges(P. 598) Is printing sometimes uneven when printing fine lines? ● Change the setting for . 580 Troubleshooting Special Processing (P. 524) Printouts Are Grayish Is in set too dark? ● Adjust the setting so that density is lighter. Correct Density(P. 496) Is the printer installed where it is subject to direct sunlight or strong light? ● Install the printer in an appropriate location. Installation(P. 3) Relocating the Machine(P. 606) Was the toner cartridge been left in direct sunlight for a long period of time? ● Store the toner cartridge in an appropriate location for two to three hours, then try printing again. This may solve the problem. If the problem persists, replace the toner cartridge. Replacing Toner Cartridges(P. 598) Cannot Scan a Printed Barcode Are you trying to scan a barcode printed with factory default settings? ● In the printer driver, specify [Special Settings 1] for the setting of [Special Print Mode]. ● When set to [Special Settings 1], print density is lighter compared with [Off]. Text and lines may also appear faded. ● White specks may appear in images when this feature is used with paper other than lightweight paper. 581 Troubleshooting Paper Creases or Curls 1469-09L Paper Creases Is paper loaded correctly? ● If paper is not loaded below the load limit guide or is loaded obliquely, it may crease. Loading Paper(P. 45) Are you using paper that has absorbed moisture? ● Replace with appropriate paper. Loading Paper(P. 45) Are you using appropriate paper? ● Check usable paper, and replace with appropriate paper. Paper(P. 649) ● If the problem persists after using appropriate paper, change the setting for . Special Processing (P. 524) Paper Curls Are you using appropriate paper? ● Check usable paper, and replace with appropriate paper. Also, specify the paper size and type settings properly. Paper(P. 649) Loading Paper(P. 45) 582 Troubleshooting Specifying Paper Size and Type(P. 56) ● If using plain paper (16 to 23 lb Bond (60 to 89 g/m²)), making the following change in the printer driver may solve the problem. [Page Setup] tab [Paper Type] [Plain L [60-89 g/m2]] ● If the use of the appropriate paper does not solve the problem, change the setting for . Special Processing(P. 524) 583 Troubleshooting Paper Is Fed Incorrectly 1469-09R Printouts Are Skewed Do the paper guides align with the edges of the paper? ● If the paper guides are too loose or too tight, the printouts are skewed. Loading Paper(P. 45) Is the paper source the manual feed slot? ● Load the paper into the paper drawer. Loading Paper in the Paper Drawer(P. 47) Are you printing on curled envelopes? ● Uncurl the envelopes, and print again. Loading Envelopes(P. 52) Paper Is Not Fed/Two or More Sheets Are Fed Together Is paper loaded correctly? ● Fan the paper stack thoroughly so that paper is not stuck together. ● Check whether paper is loaded correctly. Loading Paper(P. 45) ● Check whether the number of sheets of paper loaded is appropriate and whether the appropriate paper is used. Paper(P. 649) 584 Troubleshooting Loading Paper(P. 45) ● Check whether mixed sizes and types of paper are loaded together. Paper Jams Frequently with 2-Sided Printing (MF249dw / MF247dw) Does paper jam frequently especially with lightweight paper or curled paper during 2-sided printing? ● Set to . Special Processing (P. 524) 585 Troubleshooting When a Problem Cannot Be Solved 1469-09S If a problem cannot be resolved, contact the following: Do not disassemble or repair the machine yourself If you disassemble or repair the machine yourself, it may not be covered by warranty. Customer Support (U.S.A.) If you cannot solve a problem by referring to the information in this chapter, contact the Canon Customer Care Center at 1-800-OK-CANON, Monday through Friday, between 8:00 A.M. and 8:00 P.M. EST. On-line support is available 24 hours a day at http://www.canontechsupport.com. Customer Support (Canada) Canon Canada Inc., offers a full range of customer technical support options*: ● To perform step-by-step troubleshooting, send an e-mail to technical support, download drivers or support documents, or view answers to frequently asked questions, visit http://www.canon.ca/. ● Free live technical support is available from 9 A.M. to 8 P.M. EST, Monday through Friday (excluding holidays), for products still under warranty 1-800-OK-CANON. ● To find the location of the authorized service facility nearest you, visit http://www.canon.ca/ or call 1-800-OKCANON. ● If the problem cannot be corrected via these technical support options, repair options are available from the technical support personnel via the Web site at http://www.canon.ca/. * Available support options are subject to change without notice. ◼ When Contacting Canon When contacting us, have the following information ready: ● Product name (MF249dw / MF247dw / MF236n) ● Dealer where you purchased the machine ● Details about your problem (such as what you did and what happened as a result) ● Serial number (eight alphanumeric characters long, found on the label on the back side of the machine) MF249dw / MF247dw MF236n 586 Maintenance Maintenance Maintenance ..................................................................................................................................................... 588 Cleaning the Machine ....................................................................................................................................... 589 Exterior ......................................................................................................................................................... 590 Platen Glass .................................................................................................................................................. 591 Feeder .......................................................................................................................................................... 594 Fixing Assembly ............................................................................................................................................ 595 Machine Interior ........................................................................................................................................... 596 Replacing Toner Cartridges .............................................................................................................................. 598 Before Replacing the Toner Cartridge .......................................................................................................... 601 How to Replace Toner Cartridges ................................................................................................................. 603 Relocating the Machine .................................................................................................................................... 606 Printing Reports and Lists ................................................................................................................................ 608 TX Result Report ........................................................................................................................................... 609 Communication Management Report .......................................................................................................... 612 RX Result Report ........................................................................................................................................... 614 Consumables Status Report ......................................................................................................................... 615 Eco Report .................................................................................................................................................... 616 PCL Font List (MF249dw / MF247dw) ............................................................................................................ 617 Address Book List ......................................................................................................................................... 618 User Data List ............................................................................................................................................... 620 Viewing the Counter Value ............................................................................................................................... 621 Initializing Settings ........................................................................................................................................... 622 Initializing Menu ........................................................................................................................................... 623 Initializing Address Book .............................................................................................................................. 625 Initialize Eco Report Counter ........................................................................................................................ 626 Initializing All Data/Settings .......................................................................................................................... 627 587 Maintenance Maintenance 1469-09U This chapter describes upkeep of the machine, including how to clean the machine and initialize settings. ◼ Basic Cleaning Cleaning the Machine(P. 589) ● The machine becomes dirty Exterior(P. 590) ● Smudge marks appear on originals or printouts Feeder(P. 594) ● Streaks appear on printouts Platen Glass(P. 591) Fixing Assembly(P. 595) ● The interior of the machine becomes dirty Machine Interior(P. 596) ◼ Replacing Toner Cartridges ● If you want to check the remaining toner cartridge level Cartridges(P. 598) ● How to replace toner cartridges Cartridges(P. 603) Replacing Toner How to Replace Toner ◼ Relocating the Machine ● Relocating the machine for maintenance or an office move Machine(P. 606) Relocating the ◼ Printing Reports and Lists ● Print out reports describing transmission results, or a list of Address Book information Printing Reports and Lists(P. 608) ◼ Checking the Total Pages Printed by the Machine If you want to check the total page number of printouts Viewing the Counter Value(P. 621) ◼ Initializing Settings If you want to restore the settings Initializing Settings(P. 622) 588 Maintenance Cleaning the Machine 1469-09W Regularly clean the machine to prevent deterioration in printing quality and to ensure that you use it safely and easily. Carefully read the safety instructions before you start cleaning. Maintenance and Inspections(P. 9) Where to Clean Exterior of the machine and ventilation slots Exterior(P. 590) Rollers inside the feeder Feeder(P. 594) Interior of the machine and fixing assembly Fixing Assembly(P. 595) Machine Interior(P. 596) Platen glass and the underside of the feeder Platen Glass(P. 591) 589 Maintenance Exterior 1469-09X Regularly wipe the exterior of the machine, especially around the ventilation slots, to keep the machine in good condition. Ventilation slots are provided only on MF249dw / MF247dw. 1 Turn OFF the machine, and unplug the power cord from the AC power outlet. ● When you turn OFF the machine, data that is waiting to be printed is deleted. Fax documents that were received by using the Memory Reception function, faxes that are waiting to be sent, and reports that are automatically printed after sending and receiving faxes are not deleted. 2 Clean the exterior of the machine and the ventilation slots. ● Use a soft, well-wrung-out cloth dampened with water or a mild detergent diluted with water. ● To locate the ventilation slots, see Front Side(P. 18) . 3 Wait for the exterior of machine to dry completely. 4 Reconnect the power cord and turn ON the machine. 590 Maintenance Platen Glass 1469-09Y Regularly wipe off the dust from the platen glass and the underside of the feeder to prevent smudges to be printed on documents or printouts. Scanning area cleaning To display a message when soiling is detected on the scanning area, set to . 1 Turn OFF the machine, and unplug the power cord from the AC power outlet. ● When you turn OFF the machine, data that is waiting to be printed is deleted. Fax documents that were received by using the Memory Reception function, faxes that are waiting to be sent, and reports that are automatically printed after sending and receiving faxes are not deleted. 2 Open the feeder. 3 Clean the platen glass and the underside of the feeder. ● Clean the areas with a cloth dampened with water. Then, wipe the area with a soft, dry cloth. ● In addition to the platen glass and underside of the feeder, make sure to clean and wipe the white strip of plate ( ) and the surface of the transparent plastic part ( 591 ), too. Maintenance ● When wiping the transparent plastic part ( ), take care not to bend the plastic. If the problem persists Remove the transparent plastic part ( 1 Hold the tabs ( ) and wipe it. ) at both ends of the transparent plastic part, and remove the plastic part by gently lifting the rearward end first. ● The plastic part ( ) is rather damageable. When removing it, be careful not to bend it. 2 Wipe the scanning area ( 3 Wipe the back side of the transparent plastic part. ). 592 Maintenance 4 Wait for the plastic part to dry completely. 5 Place the transparent plastic part back into position. ● Make sure of the proper orientation, then hold the tabs and place the plastic part back into position by gently lowering the frontward end first. 4 Wait for the cleaned area to dry completely. 5 Gently close the feeder. 6 Reconnect the power cord and turn ON the machine. 593 Maintenance Feeder 1469-0A0 Dust and graphite powder may adhere to the roller inside the feeder and cause smudges to appear on printouts. To clean the feeder, perform the following procedure. 1 Turn OFF the machine, and unplug the power cord from the AC power outlet. ● When you turn OFF the machine, data that is waiting to be printed is deleted. Fax documents that were received by using the Memory Reception function, faxes that are waiting to be sent, and reports that are automatically printed after sending and receiving faxes are not deleted. 2 Open the feeder cover. MF249dw 3 Wipe roller ( MF247dw / MF236n ) inside feeder. ● Clean the areas with a well-wrung-out cloth dampened with water. Then, wipe the area with a soft, dry cloth. MF249dw MF247dw / MF236n 4 Gently close the feeder cover. 5 Reconnect the power cord and turn ON the machine. 594 Maintenance Fixing Assembly 1469-0A1 Dirt may adhere to the fixing units inside the machine and cause black streaks to appear on printouts. To clean the fixing unit, perform the following procedure. Note that you cannot clean the fixing unit when the machine has documents waiting to be printed. To clean the fixing unit, you need paper larger than plain A4 or Letter size paper. Set the paper in the manual feed slot before performing the following procedure. ● Cleaning consumes the toner cartridge. Make sure that there is sufficient toner cartridge remaining beforehand. ● It takes approximately 90 seconds to clean the fixing assembly. Checking Toner cartridge Level(P. 599) Loading Paper in the Manual Feed Slot(P. 50) 1 Press 2 Tap . 3 Tap . 4 Load paper (A4/LTR or larger) in the manual feed slot, and tap . and tap . ● After cleaning is completed and the message appears, press Screen. 595 to return to the Maintenance Machine Interior 1469-0A2 Clean the interior of the machine regularly so that toner/paper dust does not collect. 1 Turn OFF the machine, and unplug the power cord from the AC power outlet. ● When you turn OFF the machine, data that is waiting to be printed is deleted. Fax documents that were received by using the Memory Reception function, faxes that are waiting to be sent, and reports that are automatically printed after sending and receiving faxes are not deleted. 2 Lift the operation panel. If you cannot lift the operation panel Make sure the feeder is completely closed. If a thick original such as a book is placed on the platen glass, remove the original. Forcing the operation panel up may cause damage. 3 Open the toner cover by the grip at the front right of the toner cover. 4 Pull the toner cartridge out of the machine. 596 Maintenance 5 Using a lint-free clean, soft, dry cloth, wipe away toner/paper dust from the inside. 6 Install the toner cartridge. ● Align the right and left projections ( 7 ) with the toner cartridge guides, and push securely all the way in. Close the toner cover, and lower the operation panel. If you cannot close the toner cover Make sure that the toner cartridge is inserted properly. Forcing it closed may cause damage. 8 Reconnect the power cord and turn ON the machine. 597 Maintenance Replacing Toner Cartridges 1469-0A3 The machine will display a message when a toner cartridge is nearly empty. Note that the print quality becomes poor if you continue printing without taking any action. You can check the remaining toner cartridge level on the display. When a Message Appear(P. 598) If Printouts Are Poor in Quality(P. 599) Checking Toner cartridge Level(P. 599) ◼ When a Message Appear The message that is displayed depends on the amount of remaining toner cartridge. Depending on which message is displayed, you will need to make sure that you have a replacement toner cartridge ready or replace the toner cartridge. Before Replacing the Toner Cartridge(P. 601) How to Replace Toner Cartridges(P. 603) Consumables(P. 658) This message notifies you that a toner cartridge needs to be replaced soon. Shake the toner cartridge to evenly distribute the toner inside the cartridge. Replace the toner cartridge if you see this message before you start to print a large job. Specify when this message is displayed ● You can set any value as the percentage of the amount remaining in the toner cartridge that triggers this message. Displ. Timing for Cartridge Prep. Notif.(P. 523) This message notifies you that a toner cartridge has reached the end of its lifetime. It is recommended that you replace the cartridge with a new one. You can continue printing, but the print quality cannot be guaranteed. ● If this message is displayed, the incoming fax will be stored in the memory without being printed. Also, reports are not printed, even if they are set to be printed automatically. When a message is displayed 598 Maintenance ● If the message is displayed when the machine is receiving a fax or automatic report output is set, received faxes and reports will be stored in the machine so that they do not appear faded after they are printed. ● To continue printing even if the toner cartridge is running low, set to . Continue Print. When Near Cart. Life End (P. 506) ◼ If Printouts Are Poor in Quality If your printouts begin to show any of the following features, one of your toner cartridges is nearly empty. Replace the nearly empty toner cartridge even if no message is displayed. Before Replacing the Toner Cartridge(P. 601) How to Replace Toner Cartridges(P. 603) White streaks appear Toner smudges and splatters appear Partially faded Uneven density Blank space of originals becomes grayish in printouts ◼ Checking Toner cartridge Level You can check the amount remaining in the toner cartridge according to the following, whenever you want to. It is recommended that you check the level before you start to print a large job. Check the amount remaining in the toner cartridge Cartridge Level Displays the amount remaining in the toner cartridges. Other internal parts may reach the end of their lifetime before the toner runs out. 599 Maintenance ● The displayed amount remaining in the toner cartridge can be used only as a guide and may differ from the actual amount. LINKS Consumables(P. 658) 600 Maintenance Before Replacing the Toner Cartridge 1469-0A4 Perform the following before replacing the toner cartridge. The message may no longer appear, or print quality may be improved. Review cautions for handling the toner cartridge before starting. Maintenance and Inspections(P. 9) Consumables(P. 10) 1 Lift the operation panel. If you cannot lift the operation panel Make sure the feeder is completely closed. If a thick original such as a book is placed on the platen glass, remove the original. Forcing the operation panel up may cause damage. 2 Open the toner cover by the grip at the front right of the toner cover. 3 Pull the toner cartridge out of the machine. 601 Maintenance 4 5 Shake the toner cartridge 5 or 6 times as shown below to evenly distribute the toner inside the cartridge. Install the toner cartridge. ● Align the right and left projections ( 6 ) with the toner cartridge guides, and push securely all the way in. Close the toner cover, and lower the operation panel. If you cannot close the toner cover Make sure that the toner cartridge is inserted properly. Forcing it closed may cause damage. LINKS Replacing Toner Cartridges(P. 598) 602 Maintenance How to Replace Toner Cartridges 1469-0A5 Read the precautions in cartridges. 1 Maintenance and Inspections(P. 9) and Consumables(P. 10) before replacing the toner Lift the operation panel. If you cannot lift the operation panel Make sure the feeder is completely closed. If a thick original such as a book is placed on the platen glass, remove the original. Forcing the operation panel up may cause damage. 2 Open the toner cover by the grip at the front right of the toner cover. 3 Pull the toner cartridge out of the machine. 603 Maintenance 4 5 6 Remove the replacement toner cartridge from the protective bag. Shake the toner cartridge 5 or 6 times as shown below to evenly distribute the toner inside the cartridge, and then place it on a flat surface. Pull the sealing tape straight out. ● The full length of the sealing tape is approximately 19 3/4" (50 cm). When pulling out the sealing tape If the sealing tape remains inside the toner cartridge, the quality of printouts, including faxes, may deteriorate. Also note that it will not be possible to reprint a fax because the fax function automatically deletes data once it is printed. ● Do not pull out the sealing tape at an angle or sideways. If the tape breaks, you may not be able to pull it out completely. 604 Maintenance ● If the sealing tape becomes stuck when pulling it out, keep pulling until it is completely removed. 7 Install the toner cartridge. ● Align the right and left projections ( 8 ) with the toner cartridge guides, and push securely all the way in. Close the toner cover, and lower the operation panel. If you cannot close the toner cover Make sure that the toner cartridge is inserted properly. Forcing it closed may cause damage. LINKS Before Replacing the Toner Cartridge(P. 601) 605 Maintenance Relocating the Machine 1469-0A6 The machine is heavy. Make sure to follow the procedures below when moving the machine to avoid injury, and also make sure to read the safety precautions before you begin. Important Safety Instructions(P. 2) 1 Turn OFF the machine and computer. ● When you turn OFF the machine, data that is waiting to be printed is deleted. Fax documents that were received by using the Memory Reception function, faxes that are waiting to be sent, and reports that are automatically printed after sending and receiving faxes are not deleted. 2 Disconnect the cables and cord from the machine in numerical order as in the illustration below. ● Whether the cables with "*" are connected depends on your environment. Power plug Power cord USB cable* LAN cable* External telephone cable* Telephone cable* 3 4 When transporting the machine across a long distance, remove the toner cartridges. How to Replace Toner Cartridges(P. 603) Open the paper cover and remove any paper. ● If the paper guides are extended, return them so that they fit in the paper drawer. 5 Close all the open covers, and move the machine to the new location. ● Check how heavy the machine is and carry it without straining. 606 Machine Specifications(P. 644) Maintenance ● Lift by the carrying grips on the front of the machine. 6 Carefully place the machine at the new installation site. ● For installation steps after moving, see "Getting Started". 607 Manuals Included with the Machine(P. 659) Maintenance Printing Reports and Lists 1469-0A7 You can check fax results and the machine settings by printing reports and lists. TX Result Report You can check the logs of sent documents. TX Result Report(P. 609) Communication Management Report You can check the logs of sent and received documents. Communication Management Report(P. 612) RX Result Report You can check the logs of received fax documents. RX Result Report(P. 614) Consumables Status Report You can check the consumables status installed in the machine. Consumables Status Report(P. 615) Eco Report You can check information such as the number of printouts per month and amount of consumed power, and also check ways to increase savings. Eco Report(P. 616) PCL Font List (MF249dw / MF247dw) You can check the list of available fonts for the machine. PCL Font List (MF249dw / MF247dw)(P. 617) Address Book List You can check the list of destinations registered in the Address Book. Address Book List(P. 618) User Data List You can check the list of the settings ( Setting Menu List(P. 472) ) as well as the content that has been registered in the machine. User Data List(P. 620) 608 Maintenance TX Result Report 1469-0A8 You can check the fax or e-mail logs of sent documents as well as documents saved to a shared folder by printing a TX Result Report. The report can be printed either every time a transmission is completed or only when a sending error occurs. Report> Select the print setting or Select if you do not want to print TX Result Reports. Select to print a TX Result Report every time you send a document. Select to print a TX Result Report only when a sending error occurs. Example: Fax sending Example: Scanning to e-mail/shared folder 609 Maintenance Result "OK" indicates that the transmission was completed successfully while "NG" and three digits (an error code) indicates that the transmission failed ( When an Error Code Appears(P. 559) ). Sent/Error For e-mail, TX Result Reports indicate the transmission result between the machine and the mail server, not between the machine and the destination address. Even if the transmission fails, a three-digit error code will not be printed. To check the error code, print a Communication Management Report ( Communication Management Report(P. 612) ). To print a part of a fax document on the report When you select or , a part of a fax document can be included in the report. Tap to . 610 Maintenance 611 Maintenance Communication Management Report 1469-0A9 You can check the fax and e-mail logs of sent and received documents by printing a Communication Management Report. The report can be printed automatically after every 40 transmissions, or you can print it manually. Select the print setting Tap to print the report automatically after every 40 transmissions, or if you do not want to print the report automatically. Tap to print sent and received reports separately, or to print both reports on one sheet. Print the Report Manually the size of paper displayed on the screen is loaded in the machine Example: 612 Check that Maintenance Result "OK" indicates that the transmission was completed successfully while "NG" and three digits (an error code) indicates that the transmission failed ( When an Error Code Appears(P. 559) ). For e-mail, Communication Management Reports indicate the transmission result between the machine and the mail server, not between the machine and the destination address. 613 Maintenance RX Result Report 1469-0AA You can check the logs of received fax documents by printing an RX Result Report. The report can be printed either every time a transmission is completed or only when a receiving error occurs. Select the print setting Select if you do not want to print RX Result Reports. Select to print an RX Result Report every time you receive a document. Select to print an RX Result Report only when a receiving error occurs. Example: Result "OK" indicates that the transmission was completed successfully while "NG" and three digits (an error code) indicates that the transmission failed ( When an Error Code Appears(P. 559) ). 614 Maintenance Consumables Status Report 1469-0AC You can check the consumables status installed in the machine. paper displayed on the screen is loaded in the machine Example: LINKS Replacing Toner Cartridges(P. 598) 615 Check that the size of Maintenance Eco Report 1469-0E3 You can check information such as the number of printouts per month and amount of consumed power, and also check ways to increase savings. loaded in the machine Example: LINKS Consumables Status Report(P. 615) Replacing Toner Cartridges(P. 598) 616 Check that the size of paper displayed is Maintenance PCL Font List 1469-0AE You can check the list of available fonts for the machine. on the screen is loaded in the machine Example: 617 Check that the size of paper displayed Maintenance Address Book List 1469-0AF You can check the list of destinations registered in the Address Book as , , and by printing an Address Book List. print out
Select the setting you want to Check that the size of paper displayed on the screen is loaded in the machine Example: Example: Example: 618 Maintenance LINKS Registering in the Address Book(P. 60) Registering Address Book from Remote UI(P. 467) 619 Maintenance User Data List 1469-0AH You can check the list of the settings ( Setting Menu List(P. 472) ) as well as the content that has been registered in the machine by printing a User Data List. This list includes the paper size and type registered in the machine, the print settings of , , and . displayed on the screen is loaded in the machine Example: LINKS TX Result Report(P. 609) Communication Management Report(P. 612) RX Result Report(P. 614) Loading Paper(P. 45) 620 Check that the size of paper Maintenance Viewing the Counter Value 1469-0AJ You can check total for the number of pages used for printouts. This total includes faxes, reports, and lists, in addition to copies and printouts of data from computers. 621 Maintenance Initializing Settings 1469-0AK You can restore the following settings: Initializing Menu(P. 623) Initializing Address Book (P. 625) Initialize Eco Report Counter(P. 626) Initializing All Data/Settings(P. 627) 622 Maintenance Initializing Menu 1469-0AL You can restore the settings of the machine ( Setting Menu List(P. 472) ). Depending on the settings selected, you may need to restart the machine after initialization. ● If a screen for entering a PIN is displayed, enter the PIN with the numeric keys and tap . the System Manager PIN(P. 397) initialize Select the item you want to Items for initializing Select the setting you want to initialize. When is selected Select the specific system management settings that you want to initialize and tap . Settings to be initialized Select the settings to be initialized. 623 Setting Maintenance Initializes all the system management settings. If Remote UI settings are initialized ● The Remote UI Access PIN is also initialized. After an initialization, reset the Remote UI Access PIN. Setting a Remote UI PIN (P. 399) ● You can use the procedure below to restore the default . Initializes all the settings. 624 Restart the machine Maintenance Initializing Address Book 1469-0AR You can restore the settings of the Address Book. Note that all the information registered in the Address Book will be deleted after initializing. If a screen for entering a PIN is displayed, enter the PIN with the numeric keys and tap . System Manager PIN(P. 397) LINKS Registering in the Address Book(P. 60) Registering Address Book from Remote UI(P. 467) 625 Setting the Maintenance Initialize Eco Report Counter 1469-0E4 You can initialize the number of printouts appearing in the Eco Report and return it to its factory default setting. The number of printouts returns to 0 after being initialized. If a screen appears prompting you to enter a PIN, enter the correct PIN using the numeric keys, and tap . Setting the System Manager PIN(P. 397) LINKS Eco Report(P. 616) 626 Maintenance Initializing All Data/Settings 1469-0AS To make changes to registered data and settings all at once such as when changing the installation location of the machine, you can delete registered data (Address Book, etc.) and initialize all settings ( Setting Menu List(P. 472) ) together at the same time. You are required to restart the machine after initializing all data/settings. If a screen for entering a PIN is displayed, enter the PIN with the numeric keys and tap . System Manager PIN(P. 397) restart the machine. 627 Setting the and Appendix Appendix Appendix ............................................................................................................................................................. 629 Third Party Software ......................................................................................................................................... 630 Feature Highlights ............................................................................................................................................ 631 Going Green and Saving Money ................................................................................................................... 632 Improving Efficiency ..................................................................................................................................... 635 Going Digital ................................................................................................................................................ 637 So Much More .............................................................................................................................................. 640 Specifications .................................................................................................................................................... 643 Machine Specifications ................................................................................................................................. 644 Wireless LAN Specifications (MF249dw / MF247dw) ...................................................................................... 646 Document Type ............................................................................................................................................ 647 Scan Area ............................................................................................................................................... 648 Paper ............................................................................................................................................................ 649 Copy Specifications ....................................................................................................................................... 652 Fax Specifications ......................................................................................................................................... 653 Scanner Specifications .................................................................................................................................. 654 Printer Specifications .................................................................................................................................... 655 Specifications for E-Mail Sending and Receiving (MF249dw / MF247dw) ....................................................... 656 Specifications for Scanning to Shared Folders (MF249dw / MF247dw) .......................................................... 657 Consumables ..................................................................................................................................................... 658 Manuals Included with the Machine ................................................................................................................ 659 Using User's Guide ............................................................................................................................................ 660 Screen Layout of User's Guide ...................................................................................................................... 661 Viewing User's Guide .................................................................................................................................... 665 Others ................................................................................................................................................................ 666 Basic Windows Operations ........................................................................................................................... 667 Menu Route Map .......................................................................................................................................... 676 Notice ........................................................................................................................................................... 677 628 Appendix Appendix 1469-0AU This chapter contains technical specifications of this machine, instructions on how to use the User's Guide, disclaimers, copyright information, and other important information for customers. 629 Appendix Third Party Software 1469-0F7 For information related to third-party software, click the following icon. 630 Appendix Feature Highlights 1469-0AW Give the features that are described in this section a try. The features are grouped under four headings: "Going Green and Saving Money," "Improving Efficiency," "Going Digital," and "So Much More." 631 Appendix Going Green and Saving Money 1469-0AX 2-Sided Printing (MF249dw / MF247dw) You can use 2-sided printing for copies, print jobs sent from your computer, and even incoming faxes. Because you'll only be using half the paper you would otherwise, you can cut your paper costs in half. The button enables you to save even more paper by allowing you to simultaneously select the settings for 2-sided copying and for copying multiple pages onto one sheet. ● To make 2-sided copies: 2-Sided Copying (MF249dw / MF247dw)(P. 91) ● To save paper when you copy: Using the Button(P. 96) ● To print 2-sided documents from your computer: MF247dw)(P. 203) ● To print 2-Sided incoming faxes: Switching 1-Sided and 2-Sided Printing (MF249dw / Print on Both Sides(P. 504) Print Multiple Pages on a Single Sheet To really start saving paper, shrink multiple pages onto a single sheet - 2 or 4 pages for copies, and up to 16 pages for print jobs sent from your computer. This is even more effective when used together with 2-sided printing. ● To copy multiple pages of a document onto one sheet: (2 on 1/4 on 1)(P. 94) ● To save paper when you copy: Copying Multiple Documents onto One Sheet Using the Button(P. 96) ● To print multiple pages of a document onto one sheet: 632 Printing Multiple Pages onto One Sheet(P. 207) Appendix Sleep Mode For saving energy and money, a sleep mode that powers down a machine when nobody is using it has become an essential feature. This machine will enter sleep mode automatically, and can also be put to sleep whenever you want. Press once to put the machine to sleep. Press it again to instantly wake the machine back into action. For more information about this function, see Entering Sleep Mode(P. 76) . Save Toner Got multi-page documents or drafts that don't need presentation-quality printing? There's a setting that uses less toner. Give it a try and save toner and money. For more information about this function, see Saving Toner(P. 220) . Paperless Faxing Assume you need paper to fax? Those old paper printouts you always make are a thing of the past. Send documents by fax just as they are, created on your computer. It's paperless, so it's fast. And, received documents are first stored in memory, allowing you to print out only those needed and eliminating worry about paper getting used on direct mailings, etc. ● To send documents from the computer as faxes: ● To store received documents into memory: Sending Faxes from Your Computer (PC Fax)(P. 167) Storing Received Faxes into Memory (Memory Reception) (P. 150) 633 Appendix Canon strives to be environmentally and energy conscious in all aspects of its operations. Click here to learn about the ways in which Canon is helping to protect the environment. 634 Appendix Improving Efficiency 1469-0AY Address Book Entering fax and e-mail addresses in the Address Book saves you the inconvenience of entering them numberby-number, letter-by-letter every time you have something to send. By registering destinations that you frequently send to , you can quickly display them anytime. You can save your Address Book data on your computer and feel secure knowing that your important contact information is backed up. ● To use the machine to enter addresses in the Address Book: Registering in the Address Book(P. 60) ● To use your computer to enter addresses in the Address Book: Registering Address Book from Remote UI(P. 467) ● To select an Address Book address as a fax destination: Specifying from Address Book(P. 121) ● To select an Address Book address as an e-mail destination: Specifying from Address Book(P. 273) ● To save Address Book addresses on your computer or to export Address Book addresses from your computer to the machine, using the Remote UI: Saving/Loading Address Book from Remote UI(P. 463) ● To save Address Book addresses on your computer or export Address Book addresses from your computer to the machine using the supplied software: Importing/Exporting Address Book Data with the Supplied Software(P. 165) Shortcut Keys for Copying and Scanning Take advantage of the shortcut keys on the operation panel so you don't have to reconfigure the same settings over and over again. The button enables you to save paper by allowing you to copy two or four pages onto one sheet. If you are using a machine capable of 2-sided printing, you can also copy on both sides of the sheet. For scanning, use the PC1> / PC2> buttons to preset your favorite save destinations, scan types, and file formats. Just place your document and touch one of these shortcut keys to scan. 635 Appendix ● To save paper when you copy: ● To easily scan documents: Using the Button(P. 96) Scanning Using the PC> Button(P. 237) Remote Management with Remote UI Remote UI lets you manage a lot from your computer, all without having to go over to the machine. Configure settings and keep an eye on the machine's status with an intuitive, easy-to-understand Web browser interface that you'll master immediately. Save your time and energy for things other than taking care of the machine. For more information about this function, see Using Remote UI (P. 449) . Make Print Settings Quickly with Intuitive Operation You can easily specify the page layout as well as binding position, switching between 1-sided and 2-sided printing, etc. intuitively on the preview image in the printer driver. The simple click-operation allows you to conveniently make settings while viewing how settings are applied. For more information, see Printing a Document(P. 191) . 636 Appendix Going Digital 1469-0C0 Scan and E-Mail (MF249dw / MF247dw) E-mail scanned documents without even turning on your computer. Just convert your scanned document into an e-mail attachment right from the machine. If you're one of those people who'd rather send a fax than mess around with a computer, this feature is for you. For more information about this function, see Machine(P. 246) . Sending Documents as E-Mails Directly from the Scan and Share (MF249dw / MF247dw) Say you've got a paper copy of a report for a company-wide meeting. Scan it, convert it, and now everyone can see it. It's saved directly in a shared folder on your network, so there's no need to print out copies and pass them out. Once you start talking about hundreds of pages of documents that everyone needs, there's just no other way to go. For more information about this function, see Saving Documents Directly in Shared Folder(P. 253) . Scan Only What You Need 637 Appendix What if you're scanning a whole page of a newspaper but all you're really interested in is a headline and a photo? Use ScanGear MF. You can select what you want from a preview, and then have the scanner disregard the rest. Otherwise you'll have to use an editing program to crop out everything you don't need. ● Using your product to scan, print or otherwise reproduce certain documents, and the use of such images as scanned, printed or otherwise reproduced by your product, may be prohibited by law and may result in criminal and/or civil liability. If you are uncertain about the legality of using your product to scan, print or otherwise reproduce any particular document, and/or of the use of the images scanned, printed or otherwise reproduced, you should consult in advance with your legal advisor for guidance. For more information about this function, see Configuring Scan Settings in ScanGear MF(P. 244) . Searchable PDFs Searching of text in a PDF can be done with a "searchable PDF*". By scanning an original with both text and images, text portions are converted by OCR into text data. In addition to being able to search for text information, you can also copy required portions into an Excel spreadsheet or Word document in Microsoft Office. Eliminate the need to type in customer data, addresses, etc. from scratch. * You cannot create a searchable PDF in the Mac OS environment. For more information about scanning from a computer, see Scanning from a Computer(P. 241) . Add Images to a Work in Progress Some applications work with the machine to let you easily import scanned images directly into documents you're working on. This way you can skip the steps of opening a separate application just for receiving the scanned images and then exporting them to the application you're really using. 638 Appendix For more information about this function, see Scanning Using an Application(P. 242) . 639 Appendix So Much More 1469-0C1 Using a smartphone/tablet At times such as when you want to quickly print out a proposal you completed on a tablet while travelling to a business destination, or scan materials handed out at a meeting using a smartphone, Canon PRINT Business or Canon Print Service comes in handy. Even in environments without a wireless LAN router, you can connect to the machine with a mobile device wirelessly and directly. PCless, quick, and easy! An even broader range of possibilities for work/play with functionality made for this age of speed. For more information, see Can Be Used Conveniently with a Mobile Device (P. 289) . Easy Printing with Google Cloud Print Hook up to Google Cloud Print with your laptop or cell phone, send your data, and out come your printed documents. With this machine, Google Cloud Print, and your mobile device, print whenever you want from wherever you want. For more information about this function, see Using Google Cloud Print(P. 308) . Go Wireless (MF249dw / MF247dw) 640 Appendix No cables, easy installation, simple maintenance. If you've got a WPS wireless LAN router, bypass the settings process altogether and be ready to go before you know it. Enjoy the kind of clutter-free and easy to use document system that you can only get from wireless. Compatible with IEEE 802.11b/g/n for stress-free wireless, and also supports WEP and WPA/WPA2-PSK (TKIP/AES-CCMP) for tighter security. For more information about this function, see (P. 319) . Connecting to a Wireless LAN (MF249dw / MF247dw) Get Faxes Wherever You Go (MF249dw / MF247dw) Never worry about missing a fax when you're out of the office. Set a forwarding destination and any fax that comes in on the machine will go right to you. Better yet, make the forwarding destination the e-mail address for your tablet or mobile. For more information about this function, see Forwarding Received Faxes(P. 154) . Make Posters Blow up a regular one-sheet printout and make an exceptionally large poster. A large poster will be printed out on nine sheets. Put them together in a 3x3 grid, and voila! For more information about this function, see Printing Posters(P. 209) . Make Booklets (MF249dw / MF247dw) Sometimes your documents deserve better presentation than a staple in the upper-left corner. Making booklets is easy. The print driver will take care of the page positioning for you. All you have to do is fold the pages and staple them along the middle. 641 Appendix For more information about this function, see Printing Booklet (MF249dw / MF247dw)(P. 211) . 642 Appendix Specifications 1469-0C2 The machine specifications are subject to change without prior notice due to improvements of the machine. Machine Specifications(P. 644) Wireless LAN Specifications (MF249dw / MF247dw)(P. 646) Document Type(P. 647) Scan Area(P. 648) Paper(P. 649) Copy Specifications(P. 652) Fax Specifications (P. 653) Scanner Specifications(P. 654) Printer Specifications(P. 655) Specifications for E-Mail Sending and Receiving (MF249dw / MF247dw)(P. 656) Specifications for Scanning to Shared Folders (MF249dw / MF247dw)(P. 657) 643 Appendix Machine Specifications 1469-0C3 Type Personal Desktop Power Supply*1 110 to 127 V, 50/60 Hz (Power requirements differ depending on the country in which you purchased the product.) Power Consumption Maximum 1,050 W or less Average consumption during standby mode - MF249dw / MF247dw Approx. 5.6 W - MF236n Approx. 5.1 W Average consumption during sleep mode - MF249dw / MF247dw Approx. 1.2 W (by USB Connections) Approx. 1.3 W (by Wired Connections) Approx. 2.0 W (by Wireless Connections) - MF236n Approx. 1.1 W (by USB Connections) Approx. 1.3 W (by Wired Connections) When the power switch is turned OFF 0.5 W or less Warm-up Time*2 13.5 seconds or less (From power ON until machine enters standby) Weight*3 - MF249dw Approx. 30.2 lb (13.7 kg) - MF247dw Approx. 28.2 lb (12.8 kg) - MF236n Approx. 26.7 lb (12.1 kg) Dimensions (W x D x H) - MF249dw 15 3/8" x 14 7/8" x 14 1/4" (390 x 378 x 360 mm) - MF247dw / MF236n 15 3/8" x 14 5/8" x 14 1/4" (390 x 371 x 360 mm) Environmental Conditions Temperature: 50 to 86°F (10 to 30°C) Humidity: 20% to 80% RH (no condensation) Host Interface 100BASE-TX 10BASE-T Hi-Speed USB IEEE 802.11b/g/n (Infrastructure mode)*4 *1 The current value displayed on the rating label indicates average current consumption. *2 Warm-up time may vary depending on the use conditions and environment of the machine. *3 The value indicates the mass of the main unit including toner cartridges. *4 MF249dw / MF247dw only. *5 Indicates that the sound pressure level of each bystander position is below the ISO 7779 absolute criteria for the background noise level. 644 Appendix LwAd (Declared A-weighted sound power level (1 B = 10 dB)) (measured in accordance with ISO 7779, declared - MF249dw / MF247dw During standby mode: Inaudible*5 noise emission in accordance with ISO 9296) Noise During printing: 6.6 B or less (1-sided) During printing: 6.6 B or less (2-sided) - MF236n During standby mode: Inaudible*5 During printing: 6.5 B or less (1-sided) LpAm (Declared A-weighted emission sound pressure level (Bystander position)) - MF249dw During standby mode: Inaudible*5 During printing: Approx. 51 dB (1-sided) During printing: Approx. 52 dB (2-sided) - MF247dw During standby mode: Inaudible*5 During printing: Approx. 52 dB (1-sided) During printing: Approx. 52 dB (2-sided) - MF236n During standby mode: Inaudible*5 During printing: Approx. 51 dB (1-sided) Acceptable Documents Supported Document Types(P. 647) Acceptable Paper Stock Paper(P. 649) Printable Range Printable Area(P. 650) Scan Range Scan Area(P. 648) *1 The current value displayed on the rating label indicates average current consumption. *2 Warm-up time may vary depending on the use conditions and environment of the machine. *3 The value indicates the mass of the main unit including toner cartridges. *4 MF249dw / MF247dw only. *5 Indicates that the sound pressure level of each bystander position is below the ISO 7779 absolute criteria for the background noise level. 645 Appendix Wireless LAN Specifications 1469-0C4 Standard IEEE 802.11g, IEEE 802.11b, IEEE 802.11n Frequency Range 2,412 to 2,462 MHz Communication Mode Infrastructure Mode / Access Point Mode Security Infrastructure Mode WEP, WPA-PSK (TKIP/AES-CCMP), WPA2-PSK (TKIP/AES-CCMP) Access Point Mode WPA2-PSK (AES-CCMP) Connection Method WPS (Wi-Fi Protected Setup), Manual setup 646 Appendix Document Type 1469-0C5 ◼ Supported Document Types Platen Glass Feeder Up to 8 1/2" x 11 3/4" (216 x 297 mm) MF249dw Maximum size:8 1/2" x 14" (216 x 356 mm) Minimum size: 5 1/2" x 5" (140 x 127 mm) MF247dw / MF236n Maximum size: 8 1/2" x 14" (216 x 356 mm) Minimum size: 5 7/8" x 4 1/8" (148 x 105 mm) Size (W x L) 1-sided documents 13.3 to 27.9 lb Bond (50 to 105 g/m²) Weight 2-sided documents * 16.0 to 27.9 lb Bond (60 to 105 g/m² ) Paper Capacity 1 sheet MF249dw Up to 50 sheets (Letter, 21.3 lb Bond [80 g/m²]) MF247dw / MF236n Up to 35 sheets (Letter, 21.3 lb Bond [80 g/m²]) *MF249dw only. 647 Appendix Scan Area 1469-0C6 The shaded areas in the table below indicate the scan area of the document. Make sure that text and images in your documents fit within the shaded area. The scan area varies depending on the function used and where documents are placed (in the feeder or on the platen glass). Platen Glass Feeder Copy The scan area for copying may differ from the printable area. Printable Area(P. 650) The scan area for copying may differ from the printable area. Printable Area(P. 650) Saving in a Computer Saving in a Computer Sending by E-mail/Sending to a File Server (MF249dw / MF247dw) Sending by E-mail/Sending to a File Server (MF249dw / MF247dw) Fax Scan 648 Appendix Paper 1469-0C7 ◼ Supported Paper Sizes Paper sizes that can be loaded in the paper drawer, and the manual feed slot are listed below. A4 (8 1/4" x 11 3/4" [210 x 297 mm])*1 *2 B5 (7 1/8" x 10 1/8" [182 x 257 mm]) A5 (5 7/8" x 8 1/4" [148 x 210 mm]) Legal (8 1/2" x 14" [216 x 356 mm])*1 Letter (8 1/2" x 11" [216 x 279 mm])*1 *2 Statement (5 1/2" x 8 1/2" [140 x 216 mm]) Executive (7 1/4" x 10 1/2" [184 x 267 mm]) Oficio (8 1/2" x 12 1/2" [216 x 318 mm])*1 Oficio (Brazil) (8 1/2" x 14" [216 x 355 mm])*1 Oficio (Mexico) (8 1/2" x 13 3/8" [216 x 341 mm])*1 Letter (Government) (8" x 10 1/2" [203 x 267 mm]) Legal (Government) (8" x 13" [203 x 330 mm]) Foolscap (8 1/2" x 13" [216 x 330 mm])*1 Foolscap (Australia) (8 1/8" x 13 3/8" [206 x 338 mm]) Legal (India) (8 1/2" x 13 5/8" [215 x 345 mm])*1 F4A (8 1/2" x 13 1/2" [216 x 343 mm])*1 Envelope No. 10 (COM10) (4 1/8" x 9 1/2" [104.7 x 241.3 mm]) Envelope Monarch (3 7/8" x 7 1/2" [98.4 x 190.5 mm])*3 Envelope C5 (6 3/8" x 9" [162 x 229 mm]) Envelope DL (4 3/8" x 8 5/8" [110 x 220 mm]) 3x5inch (3" x 5" [76 x 127 mm])*3 Custom*4 *1 Only in MF249dw / MF247dw, automatic 2-sided printing is available without replacing paper. *2 The machine can print received fax documents. *3 You can load Envelope Monarch and 3x5inch only in the manual feed slot. *4 Custom paper size of 3" to 8 1/2" (76.2 to 216.0 mm) in width and 8 1/4" to 14" (210 to 356.0 mm) in length can be loaded in the paper drawer. Custom paper size of 3" to 8 1/2" (76.2 to 216.0 mm) in width and 5" to 14" (127 to 356.0 mm) in length can be loaded in the manual feed slot. 649 Appendix The default paper size of the machine is set to Letter. Change the paper size setting when using a different size of paper. Specifying Paper Size and Type(P. 56) ◼ Paper Type and Paper Source Capacity Chlorine-free paper can be used with this machine. Paper Capacity for Paper Drawer Paper Capacity for Manual Feed Slot 16 to 21 lb Bond (60 to 80 g/m²) 250 sheets 1 sheet 22 to 23 lb Bond (81 to 89 g/m²) 170 sheets 1 sheet 24 to 28 lb Bond (90 to 105 g/m²) 170 sheets 1 sheet 28 lb Bond to 60 lb Cover (106 to 163 g/m²) 100 sheets 1 sheet 16 to 21 lb Bond (60 to 80 g/m²) 250 sheets 1 sheet 22 to 23 lb Bond (81 to 89 g/m²) 170 sheets 1 sheet 16 to 21 lb Bond (60 to 80 g/m²) 250 sheets 1 sheet 22 to 23 lb Bond (81 to 89 g/m²) 170 sheets 1 sheet 16 lb Bond to 60 lb Cover (60 to 163 g/m²) 100 sheets 1 sheet Label 100 sheets 1 sheet Envelope 20 sheets 1 sheet Paper Type Plain paper*1 Heavy paper*2 Recycled paper*1 Color paper*1 Bond paper*3 *1 Only in MF249dw / MF247dw, automatic 2-sided printing is available without replacing paper. *2 Only in MF249dw / MF247dw, automatic 2-sided printing is available for heavy paper 1 (24 to 32 lb Bond (90 to 120 g/m²)). *3 Only in MF249dw / MF247dw, automatic 2-sided printing is available for bond paper 1 (16 to 24 lb Bond (60 to 90 g/m²)) and bond paper 2 (25 to 32 lb Bond (91 to 120 g/m²)). ◼ Paper Type and Setting for the Machine Loading Paper(P. 45) ◼ Printable Area The shaded areas in the image below indicate the printable area of the document. 650 Appendix 651 Appendix Copy Specifications 1469-0C8 Text/Photo (High Speed) 300 x 600 dpi Text/Photo, Photo, Text Scan Resolution 600 x 600 dpi Output Resolution 600 x 600 dpi Copy Ratio 100% Direct, 400% Max, 200%, 129% STMT->LTR, 78% LGL>LTR, 64% LTR->STMT, 50%, 25% Min Copy Speed* (Letter Plain Direct) MF249dw / MF247dw 28 cpm MF236n 24 cpm Continuous Copying Capacity Maximum 999 copies First Copy Time Platen glass: 8.7 seconds or less Feeder: 14 seconds or less (Letter) * The copy speed on Letter size plain paper on one-side printing is measured during continuous copying. Copy speeds vary depending on the output resolution, the paper type and size, and the paper feeding direction. Copy speeds on smaller paper sizes may be slower. Plus, the machine may experience downtime or decrease the copy speed in the middle of a continuous copy run to adjust the temperature inside the machine or maintain the optimal print quality. 652 Appendix Fax Specifications 1469-0C9 Line Used Public Switched Telephone Network (PSTN)* 1 Communication Mode Super G3, G3 Compression Method MH, MR, MMR Modem Speed Super G3: 33.6 Kbps, G3: 14.4 Kbps Automatic Fallback Transmission Speed Approx. 3 seconds per page*2 (ECM-MMR, transmitting from the memory at 33.6 Kbps) Sending from Memory/Receiving Maximum approx. 256 pages*2 (Total pages of transmission/reception) (Maximum number of fax jobs that can be sent from the memory: 10 jobs/Maximum in Memory number of fax jobs that can be received into the memory: 90 jobs) Fax Resolution Normal: 200 x 100 dpi Fine: 200 x 200 dpi Photo: 200 x 200 dpi Superfine: 200 x 400 dpi Dialing One-touch keys (4 destinations) Coded dialing (100 destinations) Group dialing (103 groups) Address Book dialing Regular dialing (with numeric keys) Automatic redialing Manual redialing Sequential broadcast (114 destinations) Reports TX Result Report Communication Management Report (By default, auto output every 40 destinations) RX Result Report Telephone Type External telephone/External telephone with the built-in answer function/Data modem *1 Depending on your locale or your telephone connection, you may be unable to perform data communication. In this case, contact your local authorized Canon dealer or the Canon help line. *2 Based on ITU-T (ITU Telecommunication Standardization Sector) Standard Chart No. 1, MMR standard mode. 653 Appendix Scanner Specifications 1469-0CA Type Color scanner Maximum Scan Size Platen glass: up to 8 1/2" x 11 3/4" (216 x 297 mm) Feeder: up to 8 1/2" x 14" (216 x 356 mm) Scan Resolution Optical resolution Platen glass: up to 600 x 600 dpi Feeder: up to 300 x 300 dpi Software interpolation resolution 9,600 x 9,600 dpi Scan Speed* Color: Approx. 4 seconds/sheet Black and White: Approx. 3 seconds/sheet (Letter, 300 x 300 dpi) Driver TWAIN WIA 2.0 ICA * Speed of scanning via the platen glass. The communication time is not included. 654 Appendix Printer Specifications 1469-0CC Approx. 100 sheets (18 lb Bond [68 g/m²]) Output Tray Capacity*1 (a fresh stack of Letter size paper) MF249dw / MF247dw 28 ppm MF236n Print Speed*2 (Letter Plain Direct) 24 ppm 6 seconds or less First Print Time*3 (Letter) Print Resolution 600 dpi x 600 dpi (1,200 dpi equivalent x 1,200 dpi equivalent) Gradation 256 gradations Consumables(P. 658) Toner Cartridges *1 May vary depending on the installation environment and paper type used. *2 The print speed on Letter size plain paper on one-side printing is measured during continuous printing. Print speeds vary depending on the output resolution, the paper type and size, and the paper feeding direction. Print speeds on smaller paper sizes may be slower. Plus, the machine may experience downtime or decrease the print speed in the middle of a continuous print run to adjust the temperature inside the machine or maintain the optimal print quality. *3 May vary depending on the output environment. 655 Appendix Specifications for E-Mail Sending and Receiving 1469-0CE Communication Protocol SMTP, POP3* Data Format PDF, PDF (Compact), JPEG, TIFF Resolution JPEG: 300 dpi TIFF (Black and White): 300 dpi (MMR Compression) TIFF (Color): 300 dpi (JPEG Compression) PDF (Black and White): 300 dpi (MMR Compression) PDF (Color): 200 dpi (JPEG Compression) PDF (Compact): Text 300 dpi, Background 150 dpi System Environment Windows Vista/7/8/10/Server 2008/Server 2012 Solaris Version 2.6 or later (with Samba 2.2 or later) Mac OS X Red Hat Linux 7.2 or later (with Samba 2.2 or later) Interface 100BASE-TX, 10BASE-T, IEEE 802.11 b/g/n (Infrastructure mode) Color Mode Color, Black and White Inputted Image Text, Text/Photo, Photo Paper Size LTR, LGL, STMT * POP3 can also be used, though limited to when authenticating before sending. 656 Appendix Specifications for Scanning to Shared Folders 1469-0CF Communication Protocol SMB (TCP/IP) Data Format PDF, PDF (Compact), JPEG, TIFF Resolution JPEG: 300 dpi TIFF (Black and White): 300 dpi (MMR Compression) TIFF (Color): 300 dpi (JPEG Compression) PDF (Black and White): 300 dpi (MMR Compression) PDF (Color): 200 dpi (JPEG Compression) PDF (Compact): Text 300 dpi, Background 150 dpi System Environment Windows Vista/7/8/10/Server 2008/Server 2012 Solaris Version 2.6 or later (with Samba 2.2 or later) Mac OS X Red Hat Linux 7.2 or later (with Samba 2.2 or later) Interface 100BASE-TX, 10BASE-T, IEEE 802.11 b/g/n (Infrastructure mode) Color Mode Color, Black and White Inputted Image Text, Text/Photo, Photo Paper Size LTR, LGL, STMT 657 Appendix Consumables 1469-0CH The following is a guide to the estimated replacement time for the consumables used in this machine. Purchase consumables at your local authorized Canon dealer. Observe safety and health precautions when storing and handling consumables ( Consumables(P. 10) ). For optimum print quality, using Canon genuine Toner, Cartridge and Parts is recommended. ● Depending on the installation environment, printing paper size, or document type, you may need to replace consumables before the end of the estimated lifetime. ● Replacement toner cartridges are different from the supplied toner cartridges, so the yield may also differ. ◼ Toner Cartridges Supplied Toner Cartridges The average yield* of the toner cartridge that comes with the machine is 1,700 sheets. * The average yield is based on "ISO/IEC 19752" (the global standard related to "Method for the determination of toner cartridge yield for monochromatic electrophotographic printers and multi-function devices that contain printer components" issued by ISO [International Organization for Standardization]) when printing A4 size paper with the default print density setting. Replacement Toner Cartridges For optimum print quality, using Canon genuine toner cartridges is recommended. Canon Genuine Toner Cartridge Average yield of toner cartridge * Canon Cartridge 137 When replacing toner cartridges 2,400 sheets How to Replace Toner Cartridges(P. 603) LINKS Replacing Toner Cartridges(P. 598) 658 Appendix Manuals Included with the Machine 1469-0CJ The manuals listed below are included with the machine. Refer to them as necessary. Getting Started Read this manual first. It describes basic setup procedures, from removing the packing materials to setting up the machine. User's Guide (This Manual) This manual describes all the functions of the machine in a manual that is viewed using a Web browser. You can browse information by category or enter a keyword to search for pages on a specific topic. Using User's Guide(P. 660) Send Setting Guide (MF249dw / MF247dw) This manual describes how to configure settings and prepare for sending scanned images by e-mail and saving scanned images to shared folders. 659 Appendix Using User's Guide 1469-0CK The User's Guide is a manual that can be viewed on your computer, smartphone, or other similar device. How to Find the Topic You Are Looking for You can find the page you are looking for using the following 2 methods. Search the contents You can find the page you are looking for by selecting the topic from [Contents] on the left side of the screen. Top Page(P. 661) Topic Page(P. 663) Search by keyword Perform a search by entering a keyword, such as "fax" or "wireless LAN", and the pages containing the keyword are displayed. You can find the page you are looking for from those results. You can also enter phrases such as "connecting to a network." The keyword search also supports the AND Boolean to search for multiple keywords. Search(P. 663) System Requirements ● If you do not have access to Adobe Reader to view the manuals in PDF format, try other programs such as PDF Preview developed by Vivid Document Imaging Technologies. 660 Appendix Screen Layout of User's Guide 1469-0CS The User's Guide is divided into different screens, and the content of each screen varies. Top Page Appears when the User's Guide starts. Contents The titles of chapters are displayed. / Click to display all items, including those nested underneath other items. Click original list. / Click to switch between the table of contents and the search display. 661 to return to the Appendix Click to specify settings such as text size, layout, and display method for the User's Guide. Click to display information on how to view the User's Guide, how to perform a search, and other information. / Click to display the previous or following topic. Feature Highlights / / / to toggle the Provides a variety of practical examples of ways to use the machine. Click display by category, or click the sliding display for more information about each category. The sliding display can be stopped by moving the pointer onto it. Feature Highlights(P. 662) [Quick Help] Click to view how to solve problems. [Notice] Click to view important information you should know when using the machine. Feature Highlights Provides a variety of practical examples of ways to use the machine. / Click to display the detailed information. Click 662 to close the window. Appendix Click to display the corresponding topic page. Topic Page Contains information about how to configure and use the machine. Navigation See what chapter topic you are currently viewing. / Click to display the hidden detailed descriptions. Click to close the detailed descriptions. Click to go to the corresponding page. To return to the previous page, click "Back" on your Web browser. Click to return to the page top. Search Click to display the search screen. Contains a text box to perform a search by keyword and find the page you are looking for. 663 Appendix [Enter keyword(s) here] Enter a keyword or keywords and click to display the search results. Search for pages containing all keywords by spacing keywords apart. Search for only pages with exact matches by enclosing keyword phrases in double quotation marks. Search result Displays the search results of the pages that contain the specified keywords. From the results, locate the page you are looking for and click the topic title of the page. ● Specified keywords appear in bold in search results. 664 Appendix Viewing User's Guide 1469-0CU Marks Cautions regarding safety, restrictions and cautions regarding the handling of the machine, useful tips, and other information are indicated using the marks below. Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly. To use the machine safely, always pay attention to these warnings. Indicates a caution concerning operations that may lead to injury to persons if not performed correctly. To use the machine safely, always pay attention to these cautions. Indicates an operation that must not be performed. Read these items carefully, and make sure not to perform the described operations. Indicates operational requirements and restrictions. Be sure to read these items carefully to operate the machine correctly, and avoid damage to the machine or property. Indicates a clarification of an operation, or contains additional explanations for a procedure. Indicates useful functions or tips for using the machine. Keys and Buttons Used in this Manual Keys on the operation panel and buttons on the computer display appear in the following notation: Example Type Keys on the operation panel Settings displayed on the operation panel Buttons and other text interfaces displayed on the computer display [Preferences] Screens Used in This Manual Unless otherwise noted, displays used in the User's Guide are those for the MF249dw. Depending on the operating system you are using, the appearance of the displays used in this manual may slightly differ from the actual displays. Also, the appearance of drivers and software may differ depending on their version. Illustrations Used in This Manual Unless otherwise noted, illustrations used in the User's Guide are those for the MF249dw. When differences are significant, multiple illustrations are used with the model names, such as "MFXXXX / MFXXXX." 665 Appendix Others 1469-0CX This section describes basic Windows operations and includes disclaimers, copyright information, and other information. From here you can also display a Menu Route Map (in PDF format) that summarizes the setting menu using a list. 666 Appendix Basic Windows Operations 1469-0F8 Displaying the Printer Folder(P. 667) Enabling [Network discovery](P. 667) Displaying Shared Printers in the Print Server(P. 668) Displaying the [Software Programs/Manuals Setup] Screen(P. 668) Printing a Test Page in Windows(P. 669) Checking the Bit Architecture(P. 670) Checking the Computer Name(P. 671) Checking the Printer Port(P. 672) Checking Bidirectional Communication(P. 673) Checking the SSID to Which Your Computer Is Connected(P. 674) ◼ Displaying the Printer Folder Windows Vista [Start] select [Control Panel] [Printer]. Windows 7/Server 2008 R2 [Start] select [Devices and Printers]. Windows 8/Server 2012 Right-click the lower-left corner of the screen Windows 8.1/Server 2012 R2 Right-click [Start] select [Control Panel] Windows 10 Right-click [ ] select [Control Panel] select [Control Panel] [View devices and printers]. [View devices and printers]. [Hardware and Sound] [Devices and printers]. Windows Server 2003 [Start] select [Printers and Faxes]. Windows Server 2008 [Start] select [Control Panel] double-click [Printers]. ◼ Enabling [Network discovery] If you are using Windows Vista/7/8/10/Server 2008/Server 2012, enable [Network discovery] to view the computers on your network. Windows Vista [Start] select [Control Panel] [Network discovery]. [View network status and tasks] Windows 7/Server 2008 R2 [Start] select [Control Panel] [View network status and tasks] select [Turn on network discovery] under [Network discovery]. select [Turn on network discovery] under [Change advanced sharing settings] Windows 8/Server 2012 Right-click the lower-left corner of the screen select [Control Panel] [View network status and tasks] [Change advanced sharing settings] select [Turn on network discovery] under [Network discovery]. Windows 8.1/Server 2012 R2 Right-click [Start] select [Control Panel] [View network status and tasks] settings] select [Turn on network discovery] under [Network discovery]. Windows 10 667 [Change advanced sharing Appendix Right-click [ ] select [Control Panel] [View network status and tasks] settings] select [Turn on network discovery] under [Network discovery]. Windows Server 2008 [Start] select [Control Panel] double-click [Network and Sharing Center] discovery] under [Network discovery]. [Change advanced sharing select [Turn on network ◼ Displaying Shared Printers in the Print Server 1 Open Windows Explorer. Windows Vista/7/Server 2003/Server 2008 [Start] select [All Programs] or [Programs] [Accessories] Windows 8/Server 2012 Right-click the lower-left corner of the screen select [File Explorer]. [Windows Explorer]. Windows 8.1/Server 2012 R2 Right-click [Start] select [File Explorer]. Windows 10 Click [ ] select [File Explorer]. 2 Select [Network] or [My Network Places] in printer server. ● To view computers on the network, you may need to turn on network discovery or search the network for computers. ➠ Shared printers are displayed. 1 ◼ Displaying the [Software Programs/Manuals Setup] Screen If your computer does not display the [Software Programs/Manuals Setup] screen after inserting the provided DVDROM, follow the procedure below. The DVD-ROM drive name is indicated as "D:" in this manual. The DVD-ROM drive name may differ depending on the computer you are using. 668 Appendix Windows Vista/7/Server 2008 [Start] enter "D:\MInst.exe" in [Search programs and files] or [Start Search] press the [ENTER] key. Windows 8/Server 2012 Right-click the lower-left corner of the screen [Run] enter "D:\MInst.exe" click [OK] Windows 8.1/Server 2012 R2 Right-click [Start] [Run] enter "D:\MInst.exe" click [OK] Windows 10 Click [Search the web and Windows] results enter "D:\MInst.exe" click "D:\MInst.exe" displayed in the search Windows Server 2003 [Start] [Run] enter "D:\MInst.exe" click [OK] ◼ Printing a Test Page in Windows You can check whether the printer driver is operational by printing a test page in Windows. 1 2 3 4 Load Letter size paper in the multi-purpose tray. Slot(P. 50) Open the printer folder. Loading Paper in the Manual Feed Displaying the Printer Folder(P. 667) Right-click the printer driver icon for this machine and click [Printer properties] or [Properties]. Click [Print Test Page] in [General] tab. 669 Appendix ➠ The test page is printed. ◼ Checking the Bit Architecture If you are not sure whether your computer is running 32-bit or 64-bit Windows follow the procedure below. 1 Display [Control Panel]. Windows Vista/7/Server 2008 [Start] select [Control Panel]. Windows 8/Server 2012 Right-click the lower-left corner of the screen select [Control Panel]. Windows 8.1/Server 2012 R2 Right-click [Start] select [Control Panel]. Windows 10 Proceed to step 2. 2 Display [System]. Windows Vista/7/8/Server 2008 R2/Server 2012 Click [System and Maintenance] or [System and Security] Windows 10 Click [ ] select [Settings] [System] [About]. Windows Server 2008 Double-click [System]. 3 Check the bit architecture. For 32-bit versions [32-bit Operating System] is displayed. For 64-bit versions [64-bit Operating System] is displayed. 670 [System]. Appendix ◼ Checking the Computer Name Windows Vista/7/8/10/Server 2008/Server 2012 1 Display [Control Panel]. Windows Vista/7/Server 2008 [Start] select [Control Panel]. Windows 8/Server 2012 Right-click the lower-left corner of the screen select [Control Panel]. Windows 8.1/Server 2012 R2 Right-click [Start] select [Control Panel]. Windows 10 Proceed to step 2. 2 Display [System]. Windows Vista/7/8/Server 2008 R2/Server 2012 Click [System and Maintenance] or [System and Security] Windows 10 Click [ ] select [Settings] [System] [About]. Windows Server 2008 Double-click [System]. 3 Check the computer name. 671 [System]. Appendix Windows Server 2003 1 [Start] 2 Click [Change] in [Computer Name] tab. 3 Check the computer name. select [Control Panel] [System]. ◼ Checking the Printer Port 1 2 Open the printer folder. Displaying the Printer Folder(P. 667) Right-click the printer driver icon for this machine and click [Printer properties] or [Properties]. 672 Appendix 3 In the [Ports] tab, check that the port is selected correctly. If you are using a network connection and have changed the machine's IP address ● If [Description] for the selected port is [Canon MFNP Port], and the machine and the computer are on the same subnet, then the connection will be maintained. You do not need to add a new port. If it is [Standard TCP/IP Port], you need to add a new port. Configuring Printer Ports(P. 351) ◼ Checking Bidirectional Communication 1 Open the printer folder. Displaying the Printer Folder(P. 667) 673 Appendix 2 3 Right-click the printer driver icon for this machine and click [Printer properties] or [Properties]. In the [Ports] tab, make sure that the [Enable bidirectional support] check box is selected. ◼ Checking the SSID to Which Your Computer Is Connected If your computer is connected to a wireless LAN network, click the connected wireless LAN router. 674 , , or in the system tray to display the SSID of Appendix 675 Appendix Menu Route Map 1469-0E0 For the settings on the machine's display, see "Menu Route Map" (PDF manual). 676 Appendix Notice 1469-0E1 ◼ International ENERGY STAR Program As an ENERGY STAR® Partner, Canon U.S.A., Inc. has determined that this product meets the ENERGY STAR Program for energy efficiency. The International ENERGY STAR Office Equipment Program is an international program that promotes energy saving through the use of computers and other office equipment. The program backs the development and dissemination of products with functions that effectively reduce energy consumption. It is an open system in which business proprietors can participate voluntarily. The targeted products are office equipment, such as computers, displays, printers, facsimiles, and copiers. The standards and logos are uniform among participating nations. ◼ IPv6 Ready Logo The protocol stack included in this machine has obtained the IPv6 Ready Logo Phase-1 established by the IPv6 Forum. ◼ Disclaimers ● The information in this document is subject to change without notice. ● CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE, OR NON-INFRINGEMENT. CANON INC. SHALL NOT BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY NATURE, OR LOSSES OR EXPENSES RESULTING FROM THE USE OF THIS MATERIAL. ◼ Trademarks Adobe, Acrobat, and Reader are registered trademarks of Adobe Systems Incorporated in the United States and/or other countries. Apple, Bonjour, iPad, iPhone, iPod touch, Safari, Mac, Mac OS and OS X are trademarks of Apple Inc. Microsoft, Windows, Windows Vista, Windows Server, Internet Explorer, Word and Excel are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license. Google Cloud Print, Google Chrome and Android are either registered trademarks or trademarks of Google Inc. This product contains the Universal Font Scaling Technology or UFST® under license from Monotype Imaging, Inc. UFST® is a trademark of Monotype Imaging, Inc. registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions. UFST: Copyright © 1989 - 1996, 1997, 2003, 2004, 2008, all rights reserved, by Monotype Imaging Inc. 677 Appendix Adobe, PostScript, and the PostScript logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Copyright © 2007 -08 Adobe Systems Incorporated. All rights reserved. Protected by U.S. Patents 5,737,599; 5,781,785; 5,819,301; 5,929,866; 5,943,063; 6,073,148; 6,515,763; 6,639,593; 6,754,382; 7,046,403; 7,213,269; 7,242,415; Patents pending in the U.S. and other countries. All instances of the name PostScript in the text are references to the PostScript language as defined by Adobe Systems Incorporated unless otherwise stated. The name PostScript also is used as a product trademark for Adobe Systems' implementation of the PostScript language interpreter. Except as otherwise stated, any reference to a "PostScript printing device," "PostScript display device," or similar item refers to a printing device, display device or item (respectively) that contains PostScript technology created or licensed by Adobe Systems Incorporated and not to devices or items that purport to be merely compatible with the PostScript language. Adobe, the Adobe logo, PostScript, the PostScript logo, and PostScript 3 are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Linux is a registered trademark of Linus Torvalds. Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. All other trademarks are the property of their respective owners. The Adobe PDF logo is a trademark or registered trademark of Adobe Systems Incorporated in the United States and other countries. Copyright © 2008 Adobe Systems Incorporated. All rights reserved. Protected by U.S. Patents 6,185,684; 6,205,549; 7,213,269; 7,272,628; 7,278,168; Patents pending in the U.S. and other countries. 678 Appendix All instances of the name PostScript in the text are references to the PostScript language as defined by Adobe Systems Incorporated unless otherwise stated. The name PostScript also is used as a product trademark for Adobe Systems' implementation of the PostScript language interpreter. Except as otherwise stated, any reference to a "PostScript printing device," "PostScript display device," or similar item refers to a printing device, display device or item (respectively) that contains PostScript technology created or licensed by Adobe Systems Incorporated and not to devices or items that purport to be merely compatible with the PostScript language. Adobe, the Adobe logo, Adobe LiveCycle® Policy Server, PostScript, the PostScript Logo, and PostScript 3 are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. All other trademarks are the property of their respective owners. Portions of this software are copyright © 2007 The FreeType Project (www.freetype.org). All rights reserved. All other product and brand names are registered trademarks, trademarks or service marks of their respective owners. ◼ Copyright Reproduction of the contents of this document in whole or in part without prior permission is prohibited. 679 SIL OPEN FONT LICENSE This Font Software is licensed under the SIL Open Font License, Version 1.1. This license is copied below, and is also available with a FAQ at: http://scripts.sil.org/OFL ----------------------------------------------------------SIL OPEN FONT LICENSE Version 1.1 - 26 February 2007 ----------------------------------------------------------PREAMBLE The goals of the Open Font License (OFL) are to stimulate worldwide development of collaborative font projects, to support the font creation efforts of academic and linguistic communities, and to provide a free and open framework in which fonts may be shared and improved in partnership with others. The OFL allows the licensed fonts to be used, studied, modified and redistributed freely as long as they are not sold by themselves. The fonts, including any derivative works, can be bundled, embedded, redistributed and/or sold with any software provided that any reserved names are not used by derivative works. The fonts and derivatives, however, cannot be released under any other type of license. The requirement for fonts to remain under this license does not apply to any document created using the fonts or their derivatives. DEFINITIONS "Font Software" refers to the set of files released by the Copyright Holder(s) under this license and clearly marked as such. This may include source files, build scripts and documentation. "Reserved Font Name" refers to any names specified as such after the copyright statement(s). "Original Version" refers to the collection of Font Software components as distributed by the Copyright Holder(s). "Modified Version" refers to any derivative made by adding to, deleting, or substituting -- in part or in whole -- any of the components of the Original Version, by changing formats or by porting the Font Software to a new environment. "Author" refers to any designer, engineer, programmer, technical writer or other person who contributed to the Font Software. PERMISSION & CONDITIONS Permission is hereby granted, free of charge, to any person obtaining a copy of the Font Software, to use, study, copy, merge, embed, modify, redistribute, and sell modified and unmodified copies of the Font Software, subject to the following conditions: 680 SIL OPEN FONT LICENSE 1) Neither the Font Software nor any of its individual components, in Original or Modified Versions, may be sold by itself. 2) Original or Modified Versions of the Font Software may be bundled, redistributed and/or sold with any software, provided that each copy contains the above copyright notice and this license. These can be included either as stand-alone text files, human-readable headers or in the appropriate machine-readable metadata fields within text or binary files as long as those fields can be easily viewed by the user. 3) No Modified Version of the Font Software may use the Reserved Font Name(s) unless explicit written permission is granted by the corresponding Copyright Holder. This restriction only applies to the primary font name as presented to the users. 4) The name(s) of the Copyright Holder(s) or the Author(s) of the Font Software shall not be used to promote, endorse or advertise any Modified Version, except to acknowledge the contribution(s) of the Copyright Holder(s) and the Author(s) or with their explicit written permission. 5) The Font Software, modified or unmodified, in part or in whole, must be distributed entirely under this license, and must not be distributed under any other license. The requirement for fonts to remain under this license does not apply to any document created using the Font Software. TERMINATION This license becomes null and void if any of the above conditions are not met. DISCLAIMER THE FONT SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OF COPYRIGHT, PATENT, TRADEMARK, OR OTHER RIGHT. IN NO EVENT SHALL THE COPYRIGHT HOLDER BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, INCLUDING ANY GENERAL, SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF THE USE OR INABILITY TO USE THE FONT SOFTWARE OR FROM OTHER DEALINGS IN THE FONT SOFTWARE. 681 The Software Subjected to Other License Conditions Please refer to Table of Software and respective License terms below, for more detail and corresponding license conditions. Table of Software Names of Software Terms and Conditions of the License: See Page Adobe PDF Scan Library 2 bldimake 5 FreeType 6 snmp 11 Incl 14 JPEG 15 math 16 mDNSResponder 17 mDNSResponder (part of mDNSShared) 21 OpenSSL 22 xpm 26 -1- Adobe PDF Scan Library Portions use software under the following terms: ______________________________________________________________________________________ This product contains either BSAFE and/or TIPEM software by RSA Security Inc. ______________________________________________________________________________________ This product includes software developed by the Apache Software Foundation (http://www.apache.org/). Copyright (c) 1998-2000 The Apache Software Foundation. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. 3. The end-user documentation included with the redistribution, if any, must include the following acknowledgment: "This product includes software developed by the Apache Software Foundation (http://www.apache.org/)." Alternately, this acknowledgment may appear in the software itself, if and wherever such third-party acknowledgments normally appear. 4. The names "Xerces" and "Apache Software Foundation" must not be used to endorse or promote products derived from this software without prior written permission. For written permission, please contact apache@apache.org. 5. Products derived from this software may not be called "Apache", nor may "Apache" appear in their name, without prior written permission of the Apache Software Foundation. THIS SOFTWARE IS PROVIDED ``AS IS'' AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE APACHE SOFTWARE FOUNDATION OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. -2- This software consists of voluntary contributions made by many individuals on behalf of the Apache Software Foundation and was originally based on software copyright (c) 1999, International Business Machines, Inc., http://www.ibm.com. For more information on the Apache Software Foundation, please see . ______________________________________________________________________________________ March 27, 2003 Portions of this product are based on Modifications created from the Original Code known as the "Sablotron XSLT Processor". The Sablotron XSLT Processor is subject to the Mozilla Public License Version 1.1 (the "License"). You may obtain a copy of the License at http://www.mozilla.org/MPL/ Software distributed under the License is distributed on an "AS IS" basis, WITHOUT WARRANTY OF ANY KIND, either express or implied. See the License for the specific language governing rights and limitations under the License. The Original Code is the Sablotron XSLT Processor. The Initial Developer of the Original Code is Ginger Alliance Ltd. Portions created by Ginger Alliance are Copyright (C) 2000 Ginger Alliance Ltd. All Rights Reserved. Pursuant to sections 3.2 and 3.6 of the License, the Modifications created by Adobe Systems Incorporated are available as Source Code. The Modifications may be downloaded via the Internet from: http://partners.adobe.com/asn/tech/xml/sablotron/index.jsp The Original Code may be downloaded via the Internet from: https://sourceforge.net/projects/sablotron/ ______________________________________________________________________________________ Portions Copyright (c) 1997-1999 Silicon Graphics Computer Systems, Inc. Permission to use, copy, modify, distribute and sell this software and its documentation for any purpose is hereby granted without fee, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. Silicon Graphics makes no representations about the suitability of this software for any purpose. It is provided "as is" without express or implied warranty. ______________________________________________________________________________________ -3- The Loki Library Portions Copyright (c) 2001 by Andrei Alexandrescu . This code accompanies the book: Alexandrescu, Andrei. "Modern C++ Design: Generic Programming and Design Patterns Applied". Portions Copyright (c) 2001. Addison-Wesley. Permission to use, copy, modify, distribute and sell this software for any purpose is hereby granted without fee, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. The author or Addison-Wesley Longman make no representations about the suitability of this software for any purpose. It is provided "as is" without express or implied warranty. ______________________________________________________________________________________ Updated Information/Additional Third Party Code Information available http://www.adobe.com/go/thirdparty . ______________________________________________________________________________________ -4- at bldimake Copyright (c) 1985, 1986, 1987, 1988 The Open Group All right Reserved. Permission to use, copy, modify, distribute, and sell this software and its documentation for any purpose is hereby granted without fee, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE OPEN GROUP BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE. Except as contained in this notice, the name of The Open Group shall not be used in advertising or otherwise to promote the sale, use or other dealings in this Software without prior written authorization from The Open Group. -5- FreeType The FreeType Project LICENSE ---------------------------2006-Jan-27 Copyright 1996-2002, 2006 by David Turner, Robert Wilhelm, and Werner Lemberg Introduction ============ The FreeType Project is distributed in several archive packages; some of them may contain, in addition to the FreeType font engine, various tools and contributions which rely on, or relate to, the FreeType Project. This license applies to all files found in such packages, and which do not fall under their own explicit license. The license affects thus the FreeType font engine, the test programs, documentation and makefiles, at the very least. This license was inspired by the BSD, Artistic, and IJG (Independent JPEG Group) licenses, which all encourage inclusion and use of free software in commercial and freeware products alike. As a consequence, its main points are that: o We don't promise that this software works. However, we will be interested in any kind of bug reports. (`as is' distribution) o You can use this software for whatever you want, in parts or full form, without having to pay us. (`royalty-free' usage) o You may not pretend that you wrote this software. If you use it, or only parts of it, in a program, you must acknowledge -6- somewhere in your documentation that you have used the FreeType code. (`credits') We specifically permit and encourage the inclusion of this software, with or without modifications, in commercial products. We disclaim all warranties covering The FreeType Project and assume no liability related to The FreeType Project. Finally, many people asked us for a preferred form for a credit/disclaimer to use in compliance with this license. We thus encourage you to use the following text: """ Portions of this software are copyright © The FreeType Project (www.freetype.org). All rights reserved. """ Please replace with the value from the FreeType version you actually use. Legal Terms =========== 0. Definitions -------------Throughout this license, the terms `package', `FreeType Project', and `FreeType archive' refer to the set of files originally distributed by the authors (David Turner, Robert Wilhelm, and Werner Lemberg) as the `FreeType Project', be they named as alpha, beta or final release. `You' refers to the licensee, or person using the project, where `using' is a generic term including compiling the project's source code as well as linking it to form a `program' or `executable'. This program is referred to as `a program using the FreeType -7- engine'. This license applies to all files distributed in the original FreeType Project, including all source code, binaries and documentation, unless otherwise stated in the file in its original, unmodified form as distributed in the original archive. If you are unsure whether or not a particular file is covered by this license, you must contact us to verify this. The FreeType Project is copyright (C) 1996-2000 by David Turner, Robert Wilhelm, and Werner Lemberg. All rights reserved except as specified below. 1. No Warranty -------------THE FREETYPE PROJECT IS PROVIDED `AS IS' WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT WILL ANY OF THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY DAMAGES CAUSED BY THE USE OR THE INABILITY TO USE, OF THE FREETYPE PROJECT. 2. Redistribution ----------------This license grants a worldwide, royalty-free, perpetual and irrevocable right and license to use, execute, perform, compile, display, copy, create derivative works of, distribute and sublicense the FreeType Project (in both source and object code forms) and derivative works thereof for any purpose; and to authorize others to exercise some or all of the rights granted herein, subject to the following conditions: o Redistribution of source code must retain this license file (`FTL.TXT') unaltered; any additions, deletions or changes to the original files must be clearly indicated in accompanying documentation. The copyright notices of the unaltered, -8- original files must be preserved in all copies of source files. o Redistribution in binary form must provide a disclaimer that states that the software is based in part of the work of the FreeType Team, in the distribution documentation. We also encourage you to put an URL to the FreeType web page in your documentation, though this isn't mandatory. These conditions apply to any software derived from or based on the FreeType Project, not just the unmodified files. If you use our work, you must acknowledge us. However, no fee need be paid to us. 3. Advertising -------------Neither the FreeType authors and contributors nor you shall use the name of the other for commercial, advertising, or promotional purposes without specific prior written permission. We suggest, but do not require, that you use one or more of the following phrases to refer to this software in your documentation or advertising materials: `FreeType Project', `FreeType Engine', `FreeType library', or `FreeType Distribution'. As you have not signed this license, you are not required to accept it. However, as the FreeType Project is copyrighted material, only this license, or another one contracted with the authors, grants you the right to use, distribute, and modify it. Therefore, by using, distributing, or modifying the FreeType Project, you indicate that you understand and accept all the terms of this license. 4. Contacts ----------There are two mailing lists related to FreeType: -9- o freetype@nongnu.org Discusses general use and applications of FreeType, as well as future and wanted additions to the library and distribution. If you are looking for support, start in this list if you haven't found anything to help you in the documentation. o freetype-devel@nongnu.org Discusses bugs, as well as engine internals, design issues, specific licenses, porting, etc. Our home page can be found at http://www.freetype.org --- end of FTL.TXT --- - 10 - snmp Copyright 1988, 1989 by Carnegie Mellon University All Rights Reserved Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation, and that the name of CMU not be used in advertising or publicity pertaining to distribution of the software without specific, written prior permission. CMU DISCLAIMS ALL WARRANTIES WITH REGARD TO THIS SOFTWARE, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS, IN NO EVENT SHALL CMU BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE. /* Copyright (C) 1995-1998 Eric Young (eay@cryptsoft.com) * All rights reserved. * * This package is an SSL implementation written * by Eric Young (eay@cryptsoft.com). * The implementation was written so as to conform with Netscapes SSL. * * This library is free for commercial and non-commercial use as long as * the following conditions are aheared to. The following conditions * apply to all code found in this distribution, be it the RC4, RSA, * lhash, DES, etc., code; not just the SSL code. The SSL documentation * included with this distribution is covered by the same copyright terms * except that the holder is Tim Hudson (tjh@cryptsoft.com). * * Copyright remains Eric Young's, and as such any Copyright notices in - 11 - * the code are not to be removed. * If this package is used in a product, Eric Young should be given attribution * as the author of the parts of the library used. * This can be in the form of a textual message at program startup or * in documentation (online or textual) provided with the package. * * Redistribution and use in source and binary forms, with or without * modification, are permitted provided that the following conditions * are met: * 1. Redistributions of source code must retain the copyright * notice, this list of conditions and the following disclaimer. * 2. Redistributions in binary form must reproduce the above copyright * notice, this list of conditions and the following disclaimer in the * documentation and/or other materials provided with the distribution. * 3. All advertising materials mentioning features or use of this software * must display the following acknowledgement: * "This product includes cryptographic software written by * Eric Young (eay@cryptsoft.com)" * The word 'cryptographic' can be left out if the rouines from the library * being used are not cryptographic related :-). * 4. If you include any Windows specific code (or a derivative thereof) from * the apps directory (application code) you must include an acknowledgement: * "This product includes software written by Tim Hudson (tjh@cryptsoft.com)" * * THIS SOFTWARE IS PROVIDED BY ERIC YOUNG ``AS IS'' AND * ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE * IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE * ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE * FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL * DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS * OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) * HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT * LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY * OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF * SUCH DAMAGE. * * The licence and distribution terms for any publically available version or * derivative of this code cannot be changed. i.e. this code cannot simply be - 12 - * copied and put under another distribution licence * [including the GNU Public Licence.] */ Copyright 1988, 1989 by Carnegie Mellon University Copyright 1989 TGV, Incorporated All Rights Reserved Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation, and that the name of CMU and TGV not be used in advertising or publicity pertaining to distribution of the software without specific, written prior permission. CMU AND TGV DISCLAIMS ALL WARRANTIES WITH REGARD TO THIS SOFTWARE, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS, IN NO EVENT SHALL CMU OR TGV BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE. - 13 - Incl Copyright (c) 1994-96 SunSoft, Inc. Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions: The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL SUNSOFT INC. OR ITS PARENT COMPANY BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE. Except as contained in this notice, the name of SunSoft, Inc. shall not be used in advertising or otherwise to promote the sale, use or other dealings in this Software without prior written authorization from SunSoft, Inc. - 14 - JPEG "this software is based in part on the work of the Independent JPEG Group.". - 15 - math Copyright (c) 1993 by Sun Microsystems, Inc. All rights reserved. Developed at SunPro, a Sun Microsystems, Inc. business. Permission to use, copy, modify, and distribute this software is freely granted, provided that this notice is preserved. copysignf.c:* Copyright (c) 1993 by Sun Microsystems, Inc. All rights reserved. math_private.h:* Copyright (c) 1993 by Sun Microsystems, Inc. All rights reserved. powf.c:* Copyright (c) 1993 by Sun Microsystems, Inc. All rights reserved. scalbnf.c:* Copyright (c) 1993 by Sun Microsystems, Inc. All rights reserved. - 16 - mDNSResponder Apache License Version 2.0, January 2004 http://www.apache.org/licenses/ TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTION 1. Definitions. "License" shall mean the terms and conditions for use, reproduction, and distribution as defined by Sections 1 through 9 of this document. "Licensor" shall mean the copyright owner or entity authorized by the copyright owner that is granting the License. "Legal Entity" shall mean the union of the acting entity and all other entities that control, are controlled by, or are under common control with that entity. For the purposes of this definition, "control" means (i) the power, direct or indirect, to cause the direction or management of such entity, whether by contract or otherwise, or (ii) ownership of fifty percent (50%) or more of the outstanding shares, or (iii) beneficial ownership of such entity. "You" (or "Your") shall mean an individual or Legal Entity exercising permissions granted by this License. "Source" form shall mean the preferred form for making modifications, including but not limited to software source code, documentation source, and configuration files. "Object" form shall mean any form resulting from mechanical transformation or translation of a Source form, including but not limited to compiled object code, generated documentation, and conversions to other media types. "Work" shall mean the work of authorship, whether in Source or Object form, made available under the License, as indicated by a copyright notice that is included in or attached to the work (an example is provided in the Appendix below). "Derivative Works" shall mean any work, whether in Source or Object form, that is based on (or derived from) the Work and for which the editorial revisions, annotations, elaborations, or other modifications represent, as a whole, an original work of authorship. For the purposes of this License, Derivative Works shall not include works that remain separable from, or merely link (or bind by name) to the interfaces of, the Work and Derivative Works thereof. - 17 - "Contribution" shall mean any work of authorship, including the original version of the Work and any modifications or additions to that Work or Derivative Works thereof, that is intentionally submitted to Licensor for inclusion in the Work by the copyright owner or by an individual or Legal Entity authorized to submit on behalf of the copyright owner. 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If You institute patent litigation against any entity (including a cross-claim or counterclaim in a lawsuit) alleging that the Work or a Contribution incorporated within the Work constitutes direct or contributory patent infringement, then any patent licenses granted to You under this License for that Work shall terminate as of the date such litigation is filed. 4. Redistribution. You may reproduce and distribute copies of the Work or Derivative Works thereof in any medium, with or without modifications, and in Source or Object form, provided that You meet the following conditions: a. You must give any other recipients of the Work or Derivative Works a copy of this License; and b. You must cause any modified files to carry prominent notices stating that You changed the files; and c. 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We also recommend that a file or class name and description of purpose be included on the same "printed page" as the copyright notice for easier identification within third-party archives. Copyright [yyyy] [name of copyright owner] Licensed under the Apache License, Version 2.0 (the "License"); you may not use this file except in compliance with the License. You may obtain a copy of the License at http://www.apache.org/licenses/LICENSE-2.0 Unless required by applicable law or agreed to in writing, software distributed under the License is distributed on an "AS IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied. See the License for the specific language governing permissions and limitations under the License. - 20 - mDNSResponder (part of mDNSShared) * Copyright (c) 2003-2004, Apple Computer, Inc. All rights reserved. * * Redistribution and use in source and binary forms, with or without * modification, are permitted provided that the following conditions are met: * * 1. Redistributions of source code must retain the above copyright notice, * this list of conditions and the following disclaimer. * 2. Redistributions in binary form must reproduce the above copyright notice, * this list of conditions and the following disclaimer in the documentation * and/or other materials provided with the distribution. * 3. Neither the name of Apple Computer, Inc. ("Apple") nor the names of its * contributors may be used to endorse or promote products derived from this * software without specific prior written permission. * * THIS SOFTWARE IS PROVIDED BY APPLE AND ITS CONTRIBUTORS "AS IS" AND ANY * EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED * WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE * DISCLAIMED. IN NO EVENT SHALL APPLE OR ITS CONTRIBUTORS BE LIABLE FOR ANY * DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES * (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; * LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND * ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT * (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS * SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. */ - 21 - OpenSSL OpenSSL License --------------/* ==================================================================== * Copyright (c) 1998-2011 The OpenSSL Project. All rights reserved. * * Redistribution and use in source and binary forms, with or without * modification, are permitted provided that the following conditions * are met: * * 1. Redistributions of source code must retain the above copyright * notice, this list of conditions and the following disclaimer. * * 2. Redistributions in binary form must reproduce the above copyright * notice, this list of conditions and the following disclaimer in * the documentation and/or other materials provided with the * distribution. * * 3. All advertising materials mentioning features or use of this * software must display the following acknowledgment: * "This product includes software developed by the OpenSSL Project * for use in the OpenSSL Toolkit. (http://www.openssl.org/)" * * 4. The names "OpenSSL Toolkit" and "OpenSSL Project" must not be used to * endorse or promote products derived from this software without * prior written permission. For written permission, please contact * openssl-core@openssl.org. * * 5. Products derived from this software may not be called "OpenSSL" * nor may "OpenSSL" appear in their names without prior written * permission of the OpenSSL Project. * * 6. Redistributions of any form whatsoever must retain the following * acknowledgment: * "This product includes software developed by the OpenSSL Project * for use in the OpenSSL Toolkit (http://www.openssl.org/)" - 22 - * * THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT ``AS IS'' AND ANY * EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE * IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR * PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE OpenSSL PROJECT OR * ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, * SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT * NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; * LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) * HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, * STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) * ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED * OF THE POSSIBILITY OF SUCH DAMAGE. * ==================================================================== * * This product includes cryptographic software written by Eric Young * (eay@cryptsoft.com). This product includes software written by Tim * Hudson (tjh@cryptsoft.com). * */ Original SSLeay License ----------------------/* Copyright (C) 1995-1998 Eric Young (eay@cryptsoft.com) * All rights reserved. * * This package is an SSL implementation written * by Eric Young (eay@cryptsoft.com). * The implementation was written so as to conform with Netscapes SSL. * * This library is free for commercial and non-commercial use as long as * the following conditions are aheared to. The following conditions * apply to all code found in this distribution, be it the RC4, RSA, * lhash, DES, etc., code; not just the SSL code. The SSL documentation * included with this distribution is covered by the same copyright terms * except that the holder is Tim Hudson (tjh@cryptsoft.com). * - 23 - * Copyright remains Eric Young's, and as such any Copyright notices in * the code are not to be removed. * If this package is used in a product, Eric Young should be given attribution * as the author of the parts of the library used. * This can be in the form of a textual message at program startup or * in documentation (online or textual) provided with the package. * * Redistribution and use in source and binary forms, with or without * modification, are permitted provided that the following conditions * are met: * 1. Redistributions of source code must retain the copyright * notice, this list of conditions and the following disclaimer. * 2. Redistributions in binary form must reproduce the above copyright * notice, this list of conditions and the following disclaimer in the * documentation and/or other materials provided with the distribution. * 3. All advertising materials mentioning features or use of this software * must display the following acknowledgement: * "This product includes cryptographic software written by * Eric Young (eay@cryptsoft.com)" * The word 'cryptographic' can be left out if the rouines from the library * being used are not cryptographic related :-). * 4. If you include any Windows specific code (or a derivative thereof) from * the apps directory (application code) you must include an acknowledgement: * "This product includes software written by Tim Hudson (tjh@cryptsoft.com)" * * THIS SOFTWARE IS PROVIDED BY ERIC YOUNG ``AS IS'' AND * ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE * IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE * ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE * FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL * DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS * OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) * HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT * LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY * OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF * SUCH DAMAGE. * * The licence and distribution terms for any publically available version or - 24 - * derivative of this code cannot be changed. i.e. this code cannot simply be * copied and put under another distribution licence * [including the GNU Public Licence.] */ - 25 - xpm Copyright (c) 1989-95 GROUPE BULL Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions: The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL GROUPE BULL BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE. Except as contained in this notice, the name of GROUPE BULL shall not be used in advertising or otherwise to promote the sale, use or other dealings in this Software without prior written authorization from GROUPE BULL. - 26 -

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