ImageCLASS MF249dw / MF247dw MF236n User's Guide Manual Users Us EN 1
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imageCLASS MF249dw / MF247dw / MF236n User's Guide USRMA-1354-00 2017-05 en Copyright CANON INC. 2017 Contents Important Safety Instructions ........................................................................................................... Installation ............................................................................................................................................................... 3 Power Supply Handling 2 ............................................................................................................................................................ 5 ................................................................................................................................................................... 6 Maintenance and Inspections Consumables .................................................................................................................................... 9 .......................................................................................................................................................... 10 Basic Operations .......................................................................................................................................... 14 Parts and Their Functions ........................................................................................................................................ 17 Front Side .......................................................................................................................................................... 18 Back Side ........................................................................................................................................................... 20 Interior .............................................................................................................................................................. 22 Manual Feed Slot Paper Drawer ..................................................................................................................................................... 24 Operation Panel Display ................................................................................................................................................ 23 ................................................................................................................................................. 25 ........................................................................................................................................................ 28 Customizing theScreen Using the Display Entering Text .................................................................................................................... 33 .................................................................................................................................................... 35 .......................................................................................................................................................... 38 Placing Documents Loading Paper ................................................................................................................................................. 41 ......................................................................................................................................................... 45 Loading Paper in the Paper Drawer ....................................................................................................................... 47 Loading Paper in the Manual Feed Slot .................................................................................................................. 50 .............................................................................................................................................. 52 Loading Envelopes Loading Preprinted Paper .................................................................................................................................... 54 Specifying Paper Size and Type ............................................................................................................................. 56 Registering a Custom Paper Size Registering in the Address Book .................................................................................................................... 58 .............................................................................................................................. 60 Registering Destinations in the Address Book Registering Destinations for One-Touch Dial ........................................................................................................ 61 .......................................................................................................... 65 Registering Multiple Destinations for Group Dial Adjusting the Volume .................................................................................................... 69 .............................................................................................................................................. 72 Entering Quiet Mode ............................................................................................................................................... 74 Entering Sleep Mode ............................................................................................................................................... 76 Copying ................................................................................................................................................................ Basic Copy Operations Canceling Copies 79 ............................................................................................................................................. 81 ..................................................................................................................................................... 83 Various Copy Settings .............................................................................................................................................. 85 Enlarging or Reducing ......................................................................................................................................... 86 Selecting Document Type .................................................................................................................................... 87 I Adjusting Density ............................................................................................................................................... 88 Adjusting Sharpness ........................................................................................................................................... 89 2-Sided Copying (MF249dw / MF247dw) ................................................................................................................. 91 Copying Multiple Documents onto One Sheet (2 on 1/4 on 1) Using the Button ............................................................................................................................ 96 Copying Both Sides of an ID Card onto One Page Collating Copies by Page ................................................................................... 94 .................................................................................................... 98 ..................................................................................................................................... 99 Changing Default Settings ................................................................................................................................. 100 Faxing .................................................................................................................................................................. 103 Configuring Initial Settings for Fax Functions Deciding Which Fax Receive Mode to Use ............................................................................................................ 107 Registering the Fax Number and Unit Name Selecting the Receive Mode ........................................................................................................ 108 ............................................................................................................................... 110 Connecting the Telephone Line Sending Faxes ......................................................................................................... 106 .......................................................................................................................... 112 ....................................................................................................................................................... 114 Sending from Registered Destinations Specifying from Address Book ................................................................................................................ 120 ...................................................................................................................... 121 Selecting Destinations Directly by Entering Coded Dial Numbers Specifying Destinations with the One-Touch Buttons Specifying Previously Used Destinations Various Fax Settings ....................................................................................... 127 ........................................................................................................ 130 .......................................................................................................................................... 133 Adjusting Resolution Adjusting Density ................................................................................................................................... 134 ....................................................................................................................................... 135 Adjusting Sharpness ................................................................................................................................... 136 Scanning 2-Sided Documents (MF249dw) Changing Default Settings Canceling Sending Faxes Receiving Faxes ...................................................................... 124 ...................................................................................................... 138 ................................................................................................................................. 139 ................................................................................................................................... 140 .................................................................................................................................................... 142 Sending and Receiving Faxes According to Your Purposes Making a Call before Sending Faxes (Manual Sending) ....................................................................................... 146 .......................................................................................... 147 Sending Faxes to Multiple Destinations Simultaneously (Sequential Broadcast) Storing Received Faxes into Memory (Memory Reception) Forwarding Received Faxes ........................................................ 148 ..................................................................................... 150 ................................................................................................................................ 154 Selecting a Document to Forward ................................................................................................................. 155 Forwarding All the Received Documents Automatically (MF249dw / MF247dw) ..................................................................................................................... 161 Receiving Fax Information Services Checking Status and Log for Sent and Received Documents .................................................................................... 163 Importing/Exporting Address Book Data with the Supplied Software Sending Faxes from Your Computer (PC Fax) Sending PC Faxes ................................................... 157 ...................................................................... 165 .......................................................................................................... 167 ............................................................................................................................................. 168 Attaching Cover Sheets to PC Faxes Using Address Book for PC Faxes Registering Destinations .................................................................................................................... 171 ........................................................................................................................ 175 ............................................................................................................................. 178 Using Registered Destinations ..................................................................................................................... 182 II Importing/Exporting Address Book Data from the Fax Driver ........................................................................... 184 Using the Machine as a Printer ..................................................................................................... Printing from a Computer Printing a Document Canceling Prints 189 ..................................................................................................................................... 190 ......................................................................................................................................... 191 ............................................................................................................................................... 195 Checking the Printing Status Various Print Settings .............................................................................................................................. 198 ........................................................................................................................................ 199 Enlarging or Reducing ................................................................................................................................. 201 Switching 1-Sided and 2-Sided Printing (MF249dw / MF247dw) Collating Printouts by Page .......................................................................................................................... 205 Printing Multiple Pages onto One Sheet Printing Posters ......................................................................................................... 211 ......................................................................................................................................... 213 Printing Dates and Page Numbers Printing Watermarks ................................................................................................................ 214 ................................................................................................................................... 216 Selecting Document Type Saving Toner ........................................................................................................ 207 .......................................................................................................................................... 209 Printing Booklet (MF249dw / MF247dw) Printing Borders ......................................................................... 203 ............................................................................................................................ 218 .............................................................................................................................................. 220 Combining and Printing Multiple Documents Configuring Print Settings to Your Needs ................................................................................................. 222 ............................................................................................................. 226 Registering Combinations of Frequently Used Print Settings Changing Default Settings ............................................................................ 227 ........................................................................................................................... 229 Using the Machine as a Scanner ................................................................................................... 232 Preparing to Use the Machine as a Scanner ............................................................................................................ Scanning from the Machine ................................................................................................................................... 234 Scanning Using the PC> Button Scanning from a Computer ............................................................................................................. 237 .................................................................................................................................... 241 ........................................................................................................................... 242 Scanning Using an Application Configuring Scan Settings in ScanGear MF ........................................................................................................... 244 Convenient Scanning with a Machine-Based Operation (MF249dw / MF247dw) Sending Documents as E-Mails Directly from the Machine Saving Documents Directly in Shared Folder Specifying Detailed Settings ..................................................................................... 246 ........................................................................................... 256 ............................................................................................................................... 258 Specifying a Scanning Size ........................................................................................................................... 260 ..................................................................................................................................... 261 Selecting a File Format Adjusting Density ........................................................ 245 ........................................................................................................ 253 Canceling Sending Documents (E-Mail/Shared Folder) Setting Color Mode 233 ................................................................................................................................ 262 ....................................................................................................................................... 264 Specifying Orientation of Your Document Selecting Document Type ............................................................................................................................ 266 Scanning 2-Sided Documents (MF249dw) Adjusting Sharpness ...................................................................................................... 265 ...................................................................................................... 267 ................................................................................................................................... 268 Adjusting Balance between File Size and Image Quality Setting Gamma Values ................................................................................... 270 ................................................................................................................................ 271 Sending Using Registered Destinations (E-Mail/Shared Folder) III ............................................................................... 272 Specifying from Address Book ...................................................................................................................... 273 Selecting Destinations Directly by Entering Coded Dial Numbers Specifying Destinations with the One-Touch Buttons Specifying Previously Used Destinations Changing Default Settings ...................................................................... 276 ....................................................................................... 279 ........................................................................................................ 281 ........................................................................................................................... 284 Checking Status and Log for Sent Documents (E-Mail/Shared Folder) ...................................................................... 286 Can Be Used Conveniently with a Mobile Device ........................................................... Connecting to a Mobile Device ............................................................................................................................... 290 Make Direct Connection (Access Point Mode) (MF249dw / MF247dw) Making the Best Use of the Machine by Utilizing Applications Using AirPrint 289 ...................................................................... 291 ................................................................................. 294 ................................................................................................................................................... 295 Printing with AirPrint .................................................................................................................................. 300 Scanning with AirPrint Faxing with AirPrint ................................................................................................................................. 303 .................................................................................................................................... 305 ........................................................................................................................... 307 If AirPrint Cannot Be Used Using Google Cloud Print .................................................................................................................................. 308 Managing the Machine Remotely .......................................................................................................................... 312 Network ............................................................................................................................................................ 314 Connecting to a Network ...................................................................................................................................... 315 Selecting Wired LAN or Wireless LAN (MF249dw / MF247dw) Connecting to a Wired LAN ................................................................................................................................ 318 Connecting to a Wireless LAN (MF249dw / MF247dw) ............................................................................................ 319 Setting Up Connection Using WPS Push Button Mode Setting Up Connection Using WPS PIN Code Mode ..................................................................................... 321 ......................................................................................... 323 Setting Up Connection by Selecting a Wireless Router ..................................................................................... 326 Setting Up Connection by Specifying Detailed Settings Checking the SSID and Network Key Setting IP Addresses .................................................................................. 317 .................................................................................... 329 ............................................................................................................. 333 ......................................................................................................................................... 336 Setting IPv4 Address ................................................................................................................................... 337 Setting IPv6 Addresses Viewing Network Settings ................................................................................................................................ 340 ..................................................................................................................................... 344 Configuring the Machine for Printing or Faxing from a Computer Configuring Printing Protocols and WSD Functions Configuring Printer Ports Setting Up Print Server ........................................................................... 347 ............................................................................................... 348 ................................................................................................................................... 351 ...................................................................................................................................... 354 Configuring Scan Settings (E-Mail/Shared Folders) (MF249dw / MF247dw) Configuring Scan Settings (Sending E-Mail) Configuring Basic E-Mail Settings .......................................................................................................... 358 ................................................................................................................. 359 Configuring E-Mail Communication Settings .................................................................................................. 363 Configuring the Machine for Scanning to Shared Folders Setting a Shared Folder as a Save Location ....................................................................................... 367 .................................................................................................... 368 Configuring the Machine for Your Network Environment Configuring Ethernet Settings ................................................................ 357 ....................................................................................... 372 ............................................................................................................................ 373 Changing the Maximum Transmission Unit .......................................................................................................... 375 IV Setting a Wait Time for Connecting to a Network Configuring DNS .................................................................................................. 376 .............................................................................................................................................. 377 Configuring SMB (MF249dw / MF247dw) Configuring SNTP ............................................................................................................. 382 ............................................................................................................................................. 384 Monitoring and Controlling the Machine with SNMP ............................................................................................. 386 Security .............................................................................................................................................................. 392 Protecting the Machine from Unauthorized Access Preventing Unauthorized Access Setting Access Privileges ................................................................................................ 393 ........................................................................................................................ 394 .................................................................................................................................... 396 Setting the System Manager PIN .................................................................................................................. 397 Setting a Remote UI PIN .............................................................................................................................. 399 Restricting Communication by Using Firewalls ...................................................................................................... 401 Specifying IP Addresses for Firewall Rules ...................................................................................................... 402 Specifying MAC Addresses for Firewall Rules .................................................................................................. 406 Changing Port Numbers .................................................................................................................................... 409 Setting a Proxy ................................................................................................................................................. 411 Restricting the Machine's Functions ...................................................................................................................... 413 Restricting Access to Address Book and Sending Functions .................................................................................... 414 Setting a PIN for Address Book ..................................................................................................................... 415 Limiting Available Destinations ..................................................................................................................... 417 Prohibiting PC Faxing .................................................................................................................................. 418 Disabling Use of Previously Used Destinations ............................................................................................... 419 Checking Destinations before Sending Documents Prohibiting Sequential Broadcasting ......................................................................................... 420 ............................................................................................................. 422 Disabling HTTP Communication .......................................................................................................................... 423 Disabling Remote UI ......................................................................................................................................... 424 Implementing Robust Security Features ................................................................................................................ 425 Enabling TLS Encrypted Communication for the Remote UI Configuring IEEE 802.1X Authentication ............................................................................................................... 429 Configuring Settings for Key Pairs and Digital Certificates Generating Key Pairs ................................................................................... 426 ...................................................................................... 434 ................................................................................................................................... 436 Using CA-issued Key Pairs and Digital Certificates Verifying Key Pairs and Digital Certificates ........................................................................................... 443 ..................................................................................................... 446 Using Remote UI ........................................................................................................................................ 449 Starting Remote UI ............................................................................................................................................... 450 Remote UI Screens ................................................................................................................................................ 452 Managing Documents and Checking the Machine Status Setting Up Menu Options from Remote UI ............................................................................................................. 461 Saving/Loading Address Book from Remote UI Registering Address Book from Remote UI ........................................................................................ 456 ....................................................................................................... 463 ............................................................................................................. 467 Setting Menu List ...................................................................................................................................... Network Settings 472 ................................................................................................................................................. 473 V .......................................................................................................................................................... 483 Preferences Timer Settings ...................................................................................................................................................... 489 Common Settings (MF249dw / MF247dw) ........................................................................................................................................................ 495 Copy Settings Fax Settings ............................................................................................................... 493 ......................................................................................................................................................... 497 Scan Settings ........................................................................................................................................................ 508 Printer Settings .................................................................................................................................................... 513 ..................................................................................................................................... 523 Adjustment/Maintenance System Management Settings ............................................................................................................................... 529 Troubleshooting ......................................................................................................................................... 539 Clearing Jams ........................................................................................................................................................ 541 When an Error Message Appears When an Error Code Appears Common Problems ........................................................................................................................... 549 ................................................................................................................................. 559 ................................................................................................................................................ 565 Installation/Settings Problems Copy/Printing Problems ........................................................................................................................... 566 .................................................................................................................................... 570 Faxing/Telephone Problems ............................................................................................................................... 573 When You Cannot Print Properly ............................................................................................................................ 575 Printing Results Are Not Satisfactory Paper Creases or Curls ................................................................................................................... 577 ...................................................................................................................................... 582 Paper Is Fed Incorrectly ..................................................................................................................................... 584 When a Problem Cannot Be Solved ......................................................................................................................... 586 Maintenance ................................................................................................................................................. Cleaning the Machine Exterior ........................................................................................................................................... 589 ........................................................................................................................................................... 590 Platen Glass Feeder 588 ..................................................................................................................................................... 591 ............................................................................................................................................................ 594 Fixing Assembly ............................................................................................................................................... 595 Machine Interior ............................................................................................................................................... 596 Replacing Toner Cartridges ................................................................................................................................... 598 Before Replacing the Toner Cartridge How to Replace Toner Cartridges Relocating the Machine ........................................................................................................................ 603 ......................................................................................................................................... 606 Printing Reports and Lists TX Result Report ..................................................................................................................................... 608 ............................................................................................................................................... 609 Communication Management Report RX Result Report ................................................................................................................. 612 ............................................................................................................................................... 614 Consumables Status Report Eco Report ................................................................................................................. 601 ............................................................................................................................... 615 ....................................................................................................................................................... 616 PCL Font List (MF249dw / MF247dw) Address Book List User Data List ................................................................................................................... 617 ............................................................................................................................................. 618 .................................................................................................................................................. 620 VI Viewing the Counter Value .................................................................................................................................... 621 Initializing Settings ............................................................................................................................................... 622 Initializing Menu ............................................................................................................................................... 623 Initializing Address Book ................................................................................................................................... Initialize Eco Report Counter Initializing All Data/Settings 625 .............................................................................................................................. 626 ............................................................................................................................... 627 Appendix ........................................................................................................................................................... 629 Third Party Software ............................................................................................................................................. Feature Highlights ................................................................................................................................................ 631 Going Green and Saving Money Improving Efficiency Going Digital ......................................................................................................................... 632 ......................................................................................................................................... 635 .................................................................................................................................................... 637 So Much More Specifications .................................................................................................................................................. 640 ....................................................................................................................................................... 643 Machine Specifications ...................................................................................................................................... 644 Wireless LAN Specifications (MF249dw / MF247dw) Document Type Scan Area Paper ............................................................................................... 646 ................................................................................................................................................ 647 .................................................................................................................................................. 648 .............................................................................................................................................................. 649 Copy Specifications ........................................................................................................................................... 652 Fax Specifications ............................................................................................................................................. Scanner Specifications Printer Specifications ........................................................................................................................................ 655 Specifications for Scanning to Shared Folders (MF249dw / MF247dw) Consumables 653 ....................................................................................................................................... 654 Specifications for E-Mail Sending and Receiving (MF249dw / MF247dw) ................................................................... 656 ...................................................................... 657 ........................................................................................................................................................ 658 Manuals Included with the Machine Using User's Guide ...................................................................................................................... 659 ................................................................................................................................................ 660 Screen Layout of User's Guide Viewing User's Guide Others 630 ............................................................................................................................ 661 ........................................................................................................................................ 665 .................................................................................................................................................................. 666 Basic Windows Operations Menu Route Map Notice ................................................................................................................................. 667 .............................................................................................................................................. 676 ............................................................................................................................................................. 677 VII Important Safety Instructions Important Safety Instructions Important Safety Instructions ................................................................................................................... 2 Installation ............................................................................................................................................................ 3 Power Supply ......................................................................................................................................................... 5 Handling ................................................................................................................................................................. 6 Maintenance and Inspections .............................................................................................................................. 9 Consumables ....................................................................................................................................................... 10 1 Important Safety Instructions Important Safety Instructions 1469-000 The content described in this chapter is for the prevention of damage to property and injury to users of the machine and others. Before using this machine, read this chapter and follow the instructions to properly use this machine. Do not perform any operations not described in this manual. Canon will not be responsible for any damages resulting from use not described in this manual, improper use, or repair/changes not performed by Canon or a third party authorized by Canon. 2 Important Safety Instructions Installation 1469-001 To use this machine safely and comfortably, carefully read the following precautions and install the machine in an appropriate location. Do not install in a location that may result in a fire or electrical shock ● A location where the ventilation slots are blocked (too close to walls, beds, rugs, or similar objects) ● A damp or dusty location ● A location exposed to direct sunlight or outdoors ● A location subject to high temperatures ● A location exposed to open flames ● Near alcohol, paint thinners or other flammable substances Other warnings ● Do not connect unapproved cables to this machine. Doing so may result in a fire or electrical shock. ● Do not place necklaces and other metal objects or containers filled with liquid on the machine. If foreign substances come in contact with electrical parts inside the machine, it may result in a fire or electrical shock. ● When installing and removing the optional accessories, be sure to turn OFF the power, unplug the power plug, and then disconnect all the interface cables and power cord from the machine. Otherwise, the power cord or interface cables may be damaged, resulting in a fire or electrical shock. ● Do not use near any medical equipment. Radiowaves emitted from this machine may interfere with medical equipment, which may cause a malfunction and result in serious accidents. ● If any foreign substance falls into this machine, unplug the power plug from the AC power outlet and contact your local authorized Canon dealer. Do not install in the following locations The machine may drop or fall, resulting in injury. ● Unstable location ● Location exposed to vibrations Other cautions ● When carrying this machine, follow the instructions in this manual. If carried improperly, it may fall, resulting in injury. ● When installing this machine, be careful not to get your hands caught between the machine and the floor or walls, or between the paper drawers. Doing so may result in injury. 3 Important Safety Instructions Do not install in the following locations that may result in damage ● A location subject to dramatic changes in temperature or humidity ● A location near equipment that generates magnetic or electromagnetic waves ● A laboratory or location where chemical reactions occur ● A location exposed to corrosive or toxic gases ● A location that may warp from the weight of the machine or where the machine is liable to sink (a carpet, etc.) Avoid poorly ventilated locations This machine generates a slight amount of ozone, etc. during normal use. Although sensitivity to ozone, etc. may vary, this amount is not harmful. Ozone, etc. may be more noticeable during extended use or long production runs, especially in poorly ventilated rooms. It is recommended that the room where the machine operates be appropriately ventilated to maintain a comfortable working environment. Also avoid locations where people would be exposed to emissions from the machine. Do not install in a location where condensation occurs Water droplets (condensation) may form inside the machine when the room where the machine is installed is heated rapidly, and when the machine is moved from a cool or dry location to a hot or humid location. Using the machine under these conditions may result in paper jams, poor print quality, or damage to the machine. Let the machine adjust to the ambient temperature and humidity for at least 2 hours before use. When using wireless LAN (MF249dw / MF247dw) ● Set the machine at a distance of 164´ (50 m) or less from the wireless LAN router. ● Do not set machine in a location where any object blocks communication. The signal may be degraded when passing through walls or floors. ● Keep the machine as far as possible from digital cordless phones, microwave ovens, or other equipment that emit radio waves. In altitudes of above sea level 3,000 m or higher Machines with a hard disk may not operate properly when used at high altitudes of about 3,000 meters above sea level, or higher. Connecting the Telephone Line This machine conforms to an analog telephone line standard. The machine can be connected to the public switched telephone network (PSTN) only. If you connect the machine to a digital telephone line or a dedicated telephone line, it might impede proper operation of the machine and could be the cause of damage. Make sure to confirm a type of telephone line before connecting the machine. Contact your optical fiber line or IP telephone line service providers if you want to connect the machine to those telephone lines. 4 Important Safety Instructions Power Supply 1469-002 This machine is compatible with voltages of 110 to 127 V, and electrical frequency of 50/60 Hz. ● Use only a power supply that meets the specified voltage requirements. Failure to do so may result in a fire or electrical shock. ● Do not use power cords other than the one provided, as this may result in a fire or electrical shock. ● The provided power cord is intended for use with this machine. Do not connect the power cord to other devices. ● Do not modify, pull, forcibly bend, or perform any other act that may damage the power cord. Do not place heavy objects on the power cord. Damaging the power cord may result in a fire or electrical shock. ● Do not plug in or unplug the power plug with wet hands, as this may result in an electrical shock. ● Do not use extension cords or multi-plug power strips with the machine. Doing so may result in a fire or electrical shock. ● Do not wrap the power cord or tie it in a knot, as this may result in a fire or electrical shock. ● Insert the power plug completely into the AC power outlet. Failure to do so may result in a fire or electrical shock. ● Remove the power plug completely from the AC power outlet during a thunder storm. Failure to do so may result in a fire, electrical shock, or damage to the machine. Install this machine near the power outlet and leave sufficient space around the power plug so that it can be unplugged easily in an emergency. When connecting power ● Do not connect the machine to an uninterruptible power source. ● If plugging this machine into an AC power outlet with multiple sockets, do not use the remaining sockets to connect other devices. ● Do not connect the power cord into the auxiliary outlet on a computer. Other precautions Electrical noise may cause this machine to malfunction or lose data. 5 Important Safety Instructions Handling 1469-003 ● Immediately unplug the power plug from the AC power outlet and contact an authorized Canon dealer if the machine makes an unusual noise, emits an unusual smell, or emits smoke or excessive heat. Continued use may result in a fire or electrical shock. ● Do not disassemble or modify this machine. There are highvoltage and high-temperature components inside the machine which may result in a fire or electrical shock. ● Place the machine where children will not come in contact with the power cord and other cables or internal and electrical parts. Failure to do so may result in unexpected accidents. ● Do not use flammable sprays near this machine. If flammable substances come into contact with electrical parts inside this machine, it may result in a fire or electrical shock. ● When moving this machine, be sure to turn OFF the power of this machine and your computer, and then unplug the power plug and interface cables. Failure to do so may damage the power cord or interface cables, resulting in a fire or electrical shock. ● When plugging or unplugging a USB cable when the power plug is plugged into an AC power outlet, do not touch the metal part of the connector, as this may result in an electrical shock. If you are using a cardiac pacemaker This machine generates a low level magnetic flux. If you use a cardiac pacemaker and feel abnormalities, please move away from this machine and consult your physician immediately. ● Do not place heavy objects on this machine as they may fall, resulting in injury. ● For your safety, please unplug the power cord if the machine will not be used for a long period of time. ● Use caution when opening and closing covers to avoid injury to your hands. ● Keep hands and clothing away from the rollers in the output area. If the rollers catch your hands or clothing, this may result in personal injury. ● The inside of the machine and the output slot are very hot during and immediately after use. Avoid contact with these areas to prevent burns. Also, printed paper may be hot immediately after being output, so use caution when handling it. Failure to do so may result in burns. 6 Important Safety Instructions ● When copying with a thick book placed on the platen glass, do not press the feeder forcefully. Doing so may damage the platen glass and result in injury. ● Be careful not to drop a heavy object, such as a dictionary, on the platen glass. Doing so may damage the platen glass and result in injury. Laser beam ● If the laser beam should escape and enter your eyes, exposure may cause damage to your eyes. When transporting the machine To prevent damage to the machine during transport, perform the following. ● Remove the toner cartridges. ● Securely pack the machine in the original box with packing materials. If the operating noise concerns you ● Depending on the use environment and operating mode, if the operating noise is of concern, it is recommended that the machine be Installed in a place other than the office. Other precautions ● Follow the instructions in the caution label attached to this machine. ● Avoid shaking or applying shock to this machine. ● Do not forcibly open and close doors, covers, and other parts. Doing so may result in damage to the machine. ● Do not touch the contacts ( ). Doing so may result in damage to the machine. ● Do not turn OFF the machine during printing. Also, do not open and close the cover and do not remove or insert paper during printing. Doing so can cause paper jams. ● Use a telephone cable with a length of 118" (3 m) or less. 7 Important Safety Instructions ● The display is a touch panel. Press gently to operate. Avoid pressing with a mechanical pencil, ballpoint pen, or other pointed object. Doing so may scratch or damage the touch panel's surface. 8 Important Safety Instructions Maintenance and Inspections 1469-004 Clean this machine periodically. If dust accumulates, the machine may not operate properly. When cleaning, be sure to observe the following. If a problem occurs during operation, see Troubleshooting(P. 539) . If the problem cannot be resolved or you feel the machine requires an inspection, see When a Problem Cannot Be Solved(P. 586) . ● Before cleaning, turn OFF the power and unplug the power plug from the AC power outlet. Failure to do so may result in a fire or electrical shock. ● Unplug the power plug periodically and clean with a dry cloth to remove dust and grime. Accumulated dust may absorb humidity in the air and may result in a fire if it comes into contact with electricity. ● Use a damp, well wrung-out cloth to clean the machine. Dampen cleaning cloths with water only. Do not use alcohol, benzenes, paint thinners, or other flammable substances. Do not use tissue paper or paper towels. If these substances come into contact with electrical parts inside the machine, they may generate static electricity or result in a fire or electrical shock. ● Check the power cord and plug periodically for damage. Check the machine for rust, dents, scratches, cracks, or excessive heat generation. Use of poorly-maintained equipment may result in a fire or electrical shock. ● The inside of the machine has high-temperature and high-voltage components. Touching these components may result in burns. Do not touch any part of the machine that is not indicated in the manual. ● When loading paper or removing jammed documents or paper, be careful not to cut your hands with the edges of the paper. When removing jammed paper or replacing toner cartridges, be careful not to get any toner on your hands or clothing. If toner gets on your hands or clothing, wash them immediately with cold water. 9 Important Safety Instructions Consumables 1469-005 ● Do not dispose of used toner cartridges in open flames. Also, do not store toner cartridges or paper in a location exposed to open flames. This may cause the toner to ignite, and result in burns or fire. ● If you accidentally spill or scatter toner, carefully gather the toner particles together or wipe them up with a soft, damp cloth in a way that prevents inhalation. Never use a vacuum cleaner that does not have safeguards against dust explosions to clean up spilled toner. Doing so may cause a malfunction in the vacuum cleaner, or result in a dust explosion due to static discharge. If you are using a cardiac pacemaker Toner cartridges generate a low level magnetic flux. If you use a cardiac pacemaker and feel abnormalities, please move away from toner cartridges and consult your physician immediately. ● Use caution not to inhale any toner. If you should inhale toner, consult a physician immediately. ● Use caution so that toner does not get into your eyes or mouth. If toner should get into your eyes or mouth, immediately wash with cold water and consult a physician. ● Use caution so that toner does not come into contact with your skin. If it should, wash with soap and cold water. If there is any irritation on your skin, consult a physician immediately. ● Keep the toner cartridges and other consumables out of the reach of small children. If toner is ingested, consult a physician or poison control center immediately. ● Do not disassemble or modify the toner cartridge. Doing so may cause the toner to scatter. ● Remove the sealing tape of the toner cartridge completely without using excessive force. Doing otherwise may cause the toner to scatter. Handling the toner cartridge ● Hold the toner cartridge correctly as shown. Do not stand it up or turn it upside-down. ● Do not touch the toner cartridge memory ( ) or the electrical contacts ( 10 ). Important Safety Instructions ● Do not scratch the drum surface ( ) or expose it to light. ● Do not remove the toner cartridge from this machine or from the protective bag unnecessarily. ● The toner cartridge is a magnetic product. Keep it away from floppy disks, disk drives, and other devices that can be affected by magnetism. Failure to do so may result in data loss. Storing the toner cartridge ● Store in the following environment to ensure safe and satisfactory use. Storage temperature range: 32 to 95°F (0 to 35°C) Storage humidity range: 35 to 85% RH (relative humidity/no condensation)* ● Store without opening until the toner cartridge is to be used. ● When removing the toner cartridge from this machine for storage, place the removed toner cartridge into the original protective bag or wrap it with a thick cloth. ● When storing the toner cartridge, do not store it upright or upside down. The toner will solidify and may not return to its original condition even if it is shaken. * Even within the storable humidity range, water droplets (condensation) may develop inside the toner cartridge if there is a difference of temperature inside and outside the toner cartridge. Condensation will adversely affect the print quality of toner cartridges. Do not store the toner cartridge in the following locations ● Locations exposed to open flames ● Locations exposed to direct sunlight or bright light for five minutes or more ● Locations exposed to excessive salty air ● Locations where there are corrosive gases (i.e. aerosol sprays and ammonia) ● Locations subject to high temperature and high humidity ● Locations subject to dramatic changes in temperature and humidity where condensation may easily occur ● Locations with a large amount of dust ● Locations within the reach of children Be careful of counterfeit toner cartridges Please be aware that there are counterfeit Canon toner cartridges in the marketplace. Use of counterfeit toner cartridge may result in poor print quality or machine performance. Canon is not responsible for any malfunction, accident or damage caused by the use of counterfeit toner cartridge. For more information, see canon.com/counterfeit. 11 Important Safety Instructions Availability period of repairing parts and toner cartridges The repairing parts and toner cartridges for the machine will be available for at least seven (7) years after production of this machine model has been discontinued. Toner cartridge packing materials ● Save the protective bag for the toner cartridge. They are required when transporting this machine. ● The packing materials may be changed in form or placement, or may be added or removed without notice. ● Dispose of the removed sealing tape according to local regulations. When disposing of a used toner cartridge Place the toner container into its protective bag to prevent the toner from scattering, and then dispose of the toner cartridge according to local regulations. 12 Basic Operations Basic Operations Basic Operations ............................................................................................................................................... 14 Parts and Their Functions ................................................................................................................................... 17 Front Side ....................................................................................................................................................... 18 Back Side ........................................................................................................................................................ 20 Interior ........................................................................................................................................................... 22 Manual Feed Slot ............................................................................................................................................ 23 Paper Drawer ................................................................................................................................................. 24 Operation Panel .............................................................................................................................................. 25 Display ..................................................................................................................................................... 28 Customizing the Screen ............................................................................................................. 33 Using the Display ................................................................................................................................................. 35 Entering Text ....................................................................................................................................................... 38 Placing Documents .............................................................................................................................................. 41 Loading Paper ...................................................................................................................................................... 45 Loading Paper in the Paper Drawer ................................................................................................................ 47 Loading Paper in the Manual Feed Slot .......................................................................................................... 50 Loading Envelopes .......................................................................................................................................... 52 Loading Preprinted Paper ............................................................................................................................... 54 Specifying Paper Size and Type ....................................................................................................................... 56 Registering a Custom Paper Size ............................................................................................................. 58 Registering in the Address Book ........................................................................................................................ 60 Registering Destinations in the Address Book ................................................................................................ 61 Registering Destinations for One-Touch Dial .................................................................................................. 65 Registering Multiple Destinations for Group Dial ........................................................................................... 69 Adjusting the Volume .......................................................................................................................................... 72 Entering Quiet Mode ........................................................................................................................................... 74 Entering Sleep Mode ........................................................................................................................................... 76 13 Basic Operations Basic Operations 1469-006 This chapter describes basic operations, such as how to use the operation panel or how to load the paper and documents, that are frequently performed to use the functions of the machine. ◼ Parts and Their Functions This section describes the exterior and interior parts of the machine and their functions, as well as how to use the keys on the operation panel and how to view the display. Parts and Their Functions(P. 17) ◼ Using the Display This section describes how to toggle the display and select items. Using the Display(P. 35) ◼ Entering Text This section describes how to enter characters and numbers for registering destinations to the Address Book, sending faxes, etc. Entering Text(P. 38) ◼ Placing Documents This section describes how to place documents on the platen glass and in the feeder. 14 Placing Documents(P. 41) Basic Operations ◼ Loading Paper This section describes how to load the paper into the paper drawer and manual feed slot. Loading Paper(P. 45) ◼ Registering in the Address Book This section describes how to register destinations for sending faxes or scanned documents. Address Book(P. 60) Registering in the ◼ Adjusting the Volume This section describes how to adjust the volume of various machine sounds, such as those produced when fax sending is complete or when an error occurs. Adjusting the Volume(P. 72) ◼ Entering Quiet Mode This section describes how to place the machine in quiet mode to reduce operation sound. Mode(P. 74) 15 Entering Quiet Basic Operations ◼ Entering Sleep Mode This section describes how to set the sleep mode. Entering Sleep Mode(P. 76) 16 Basic Operations Parts and Their Functions 1469-007 This section describes the parts of the machine (exterior, front and back side, and interior) and how they function. In addition to describing the parts of the machine used for such basic operations as placing documents, loading paper, and replacing the toner cartridges, this section also describes the keys on the operation panel and display. Read this section for tips on how to use the machine properly. Front Side(P. 18) Back Side(P. 20) Interior(P. 22) Manual Feed Slot(P. 23) Paper Drawer(P. 24) Operation Panel(P. 25) 17 Basic Operations Front Side 1469-008 Document feeder tray Open to load an original in the feeder. Placing Documents(P. 41) Feeder Automatically feeds documents into the machine for scanning. When two or more sheets are loaded in the feeder, documents can be scanned continuously. Placing Documents(P. 41) Operation panel The operation panel consists of keys such as the numeric keys and [Start] key, a display, and status indicators. You can perform all the operations and specify settings from the operation panel. You can move it up or down so it is easier to operate. Operation Panel(P. 25) Display(P. 28) Output tray Printed paper is output to the output tray. Lift handles Hold the lift handles when carrying the machine. Relocating the Machine(P. 606) Power switch Turns the power ON or OFF. To restart the machine, turn OFF the machine, wait for at least 10 seconds, and turn it back ON. Paper stopper Prevents paper that has been output after printing from falling. 18 Basic Operations Manual feed slot Load the paper into the manual feed slot when you want to temporarily use a type of paper different from that which is loaded in the paper drawer. Loading Paper in the Manual Feed Slot(P. 50) Paper drawer Load the type of paper you frequently use into the paper drawer. Drawer(P. 47) Loading Paper in the Paper Scanning area Documents loaded in the feeder are automatically fed to the scanning area for scanning. Platen glass Place documents to scan on the platen glass. Also, use the platen glass to place thick or bound documents such as books when they cannot be loaded in the feeder. Placing Documents(P. 41) Ventilation slots (MF249dw / MF247dw) Air from inside the machine is vented out to cool down the inside of the machine. Note that placing objects in front of the ventilation slots prevents ventilation. Installation(P. 3) 19 Basic Operations Back Side 1469-009 MF249dw / MF247dw MF236n Rating label The label shows the serial number, which is needed when making inquiries about the machine. Problem Cannot Be Solved(P. 586) When a Rear cover Open the rear cover when clearing paper jams. Clearing Jams(P. 541) USB port Connect a USB cable when connecting the machine and a computer. For connection steps, see "Getting Manuals Included with the Machine(P. 659) Started". LAN port Connect a LAN cable when connecting the machine to a wired LAN router, etc. For connection steps, see "Getting Started". Manuals Included with the Machine(P. 659) 20 Basic Operations External telephone jack Connect your telephone or answering machine. Connecting the Telephone Line(P. 112) Telephone line jack Connect a telephone cable when connecting the machine to a telephone line. Line(P. 112) Connecting the Telephone Power socket Connect the power cord. For connection steps, see "Getting Started". Machine(P. 659) 21 Manuals Included with the Basic Operations Interior 1469-00A Operation panel Lift this panel to replace the toner cartridges or clear paper jams. Clearing Jams(P. 541) Cartridges(P. 603) How to Replace Toner Toner cover Open this cover to replace the toner cartridges or clear paper jams. Cartridges(P. 603) Clearing Jams(P. 541) Paper exit guide Open this guide to clear paper jams. Clearing Jams(P. 541) LINKS How to Replace Toner Cartridges(P. 603) 22 How to Replace Toner Basic Operations Manual Feed Slot 1469-00C Manual feed cover Open this slot to load paper in the manual feed slot. Paper guides Adjust the paper guides to exactly the width of the loaded paper to ensure that paper is fed straight into the machine. LINKS Loading Paper in the Manual Feed Slot(P. 50) 23 Basic Operations Paper Drawer 1469-00E Dust cover Open this cover to load paper in the paper drawer. Paper guides Adjust the paper guides to exactly the size of the loaded paper to ensure that paper is fed straight into the machine. LINKS Loading Paper in the Paper Drawer(P. 47) 24 Basic Operations Operation Panel 1469-00F [Home] key Press to display the Screen. Customizing the Screen(P. 33) Display You can view the progress of copy, fax, and other jobs and error statuses. The display is a touch panel, allowing you to operate the screen by touch to specify settings. Display(P. 28) Using the Display(P. 35) [Reset] key Press to cancel the settings and restore the previously specified settings. [Clear] key Press to delete the entered numbers and text. 25 Basic Operations [Back] key Press to return to the previous screen. If you press this key when specifying settings, for example, the settings are not applied and the display returns to the previous screen. [Status Monitor] key Press to check the status of printing or faxing, to view the usage history, or to view the network settings such as the IP address of the machine. You can also check the status of the machine, such as the paper size and the amount remaining in the toner cartridges, or whether any errors occurred. Display(P. 28) Numeric keys ([0]-[9] keys) Press to enter numbers and text. Entering Text(P. 38) [Stop] key Press to cancel copying, faxing, and other operations. [Energy Saver] key Press to put the machine into sleep mode. The key lights up green when the machine is in sleep mode. Press the key again to exit sleep mode. Entering Sleep Mode(P. 76) [Quiet Mode] key Press to put the machine into quiet mode. While in quiet mode this key is lit in green. Press the key again to exit quiet mode. Entering Quiet Mode(P. 74) [Error] indicator Blinks or lights up when an error such as a paper jam occurs. Wi-Fi indicator (MF249dw / MF247dw) Lights up when the machine is connected to wireless LAN. [Processing/Data] indicator Blinks while operations such as sending or printing are being performed. Lights up when there are documents waiting to be processed. [Start] key Press to scan or copy documents. [#] key Press to enter symbols such as "@" or "/". [*] key ● Press to switch the type of text that is entered. ● Press to use tone dialing such as when receiving fax information services. Services(P. 161) 26 Receiving Fax Information Basic Operations LINKS Using the Display(P. 35) 27 Basic Operations Display 1469-00H The Screen for initiating operations and screens for specifying settings appear in the display. You can also view job progress and messages here. Touch the display to operate it. Screen The Screen is displayed when the power is turned ON or by pressing on the operation panel. Use this screen to specify settings for and register functions. Toggle functions Switch to copy, fax, or scan functions. Scanner(P. 232) Copying(P. 79) Faxing(P. 103) Using the Machine as a Use this to register or edit the destinations for e-mails and faxes. You can also display a registered destination when sending an e-mail or fax. Registering in the Address Book(P. 60)