Moto E5 Play User Guide Motorola Manual

2018-06-25

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User guide

Contents

Check it out
Get Started
First look
Insert the SIM and microSD cards
Charge up & power on
Sign in
Connect to Wi-Fi
Explore by touch
Improve battery life
Learn the basics
Home screen
Help & more
Search
Notifications
App notifications
Status icons
Volume
Do not disturb
Lock screen
Quick settings
Speak
Direct Share
Picture-in-Picture
Customize your phone
Redecorate your home screen
Choose apps & widgets
Customize sounds & appearance
Discover Moto
Apps
Phone
Message
Chrome™
Camera
Photos
Gmail™
Duo
Moto
Calendar
More apps
Google Play™
Contacts
Maps

Drive
Music, movies, TV & Youtube
Clock
Connect, share & sync
Connect with Wi-Fi
Connect with Bluetooth wireless
Share files with your computer
Share your data connection
Print
Sync to the cloud
Use a memory card
Airplane mode
Mobile network
Protect your phone
Screen lock
Screen pinning
Backup & restore
Encrypt your phone
Your privacy
App safety
Data usage
Troubleshoot your phone
Restart or remove an app
Restart your phone
Check for software update
Reset
Stolen phone
Accessibility
Create a shortcut
Make your phone speak
Speak to your phone
Change your phone’s display
Change your phone’s sounds
Hearing aids (U.S. only)
Get more help
Where is my legal, safety, & regulatory
information?
Service & repairs
Copyright & trademarks

							

Check it out
When you’re up and running, explore what your phone can do.
Topic

Location

Find these fast: Wi-Fi, airplane mode,
flashlight, and more.

Quick settings

Choose new wallpaper, set ringtones, and
add widgets.

Customize your phone

Experience crisp, clear photos, movies,
and videos.

Camera

Customize your phone to match the way
you use it.

Moto

Browse, shop, and download apps.

Apps

Keep your info safe. Set up your password Protect your phone
and more.
Ask questions, get answers.

Speak

Share your Internet connection.

Wi-Fi hotspot

Tip: View all of these topics on your phone, swipe up
from the home screen and tap
Device Help. For FAQs, and other phone support, visit www.motorola.com/support.
This product meets the applicable national or international RF exposure
guidance (SAR guideline) when used normally against your head or, when worn
or carried, at a distance of 5 mm from the body. The SAR guideline includes a
considerable safety margin designed to assure the safety of all persons, regardless of
age and health.
Caution: Before using your phone, please read the Legal information. Swipe up
Settings > System > Legal information.

Check it out

>

Get Started

»» Sleep: To conserve battery power or prevent accidental touches, put the touchscreen
to sleep by pressing the Power button.

First look

»» Wake up: Press the Power button again.

Let’s get started. We’ll guide you through startup and tell you a bit about your phone’s
features.
Front Camera

Speaker

Back
Camera

»» Reboot: To reboot your phone, press and hold the Power button , then tap Restart.
Tip: To add security to your phone, see Protect your phone.

Headset Jack

Volume buttons

Flash

Your volume buttons can help:
»» Ringer volume: Press the buttons when your phone is ringing to silence it.
»» Earpiece volume: Press the buttons during a call.

Volume Buttons
Fingerprint
Sensor
(on back)

»» Music/video volume: Press the buttons during a song or video.

SIM & microSD
Card Slots
(Under back cover)

Tip: For more on volume control, see Volume.

Insert the SIM and microSD cards
To activate phone service, you might need to insert a SIM card, or this may have been
done for you. You can also add a microSD card, which is optional and sold separately.

Power Button
Press:
Display on/off.
Press & hold:
Phone on/off.
Double Press:
Open Camera.

Micro
USB/Charger

Microphone

Phone hardware buttons: top right are Volume up and down keys, middle right is Power button. Bottom middle is charging port. Top right is headset jack. On screen, top left is front camera, top right is flash. Navigation
icons are along the bottom.

Note: Certain apps and features may not be available in all countries.

Power button
Your Power button helps in a few ways.
»» Power on/off: Press and hold the Power button, then tap Power off. When your
phone is off, press and hold the Power button to turn it on.

							

Get Started

Remove the back cover

Put in the cards

To insert SIM and memory cards, remove the back cover.

Caution: Make sure you use the correct size SIM card and don’t cut the SIM card. Don’t
use tools to remove the battery -- doing so may damage your phone.

Caution: Don’t use tools to remove the cover—doing so may damage your phone.

Insert the SIM card first, then insert an optional
microSD card.
Take off the back cover.

1. SIM

Put your finger in the notch at
the bottom corner of the back
cover and pry off the cover.

(gold contacts
facing down)

2. microSD
2

1

(optional, sold
separately)

SIM card insert graphic. The SDcard card is inserted in the slot on the left with the clipped corner to the middle left. The SIM card is pre-inserted in the slot in the lower right.

Caution: Do not pull the USB port
part to remove the back cover.

Note: If you need to remove the SIM card, follow the instructions below.

Back cover removal graphic. Remove the back cover starting at the small opening on the lower left corner [looking at it from the back].

Push the SIM card down
from the top of the slot,
then pull the card from the
bottom to remove it

SIM card removal graphic. Push the SIM card down from the top of the slot, then pull the card from the bottom to remove it.

							

Get Started

Nano SIM

Charge up & power on

Connect to Wi-Fi

Put on the back cover. Charge your phone fully and turn the power on. Follow the
screen prompts to get started.

For faster Internet access and to conserve data use, swipe the status bar down, then
tap
> Network & Internet > Wi-Fi to turn Wi-Fi on. For full instructions, see Connect
with Wi-Fi.
Note: This phone supports apps and services that may use a lot of data, so make sure
your data plan meets your needs. Contact your service provider for details.

Put in the battery & put on the cover

Explore by touch
Find your way around:
»» Tap: Choose an icon or option.
»» Touch and hold: See more options.
»» Drag: Move items on the home screen.
»» Swipe: Scroll through lists or between screens.
Charge up & power on

»» Pinch or double-tap: Zoom in and out on websites, photos and maps.
»» Twist: Twist a map with two fingers to rotate it, and pull two fingers down to tilt it.
»» Back: Tap Back
»» Home: Tap Home

Press and hold the
Power button until
the screen lights up.

to return to the home screen.

»» Recents: Tap Recents
to see your recent apps (or browser tabs), and tap an app
to reopen it. Double tap to quickly switch between your recent apps. To remove an
app from the recent list, swipe it left, right or tap . To scroll the list, swipe up or
down.

Battery in and power on graphic. Put the battery back in top down first and snap the cover on. After you charge the phone, press and hold the Power button until the screen lights up.

Sign in

Tip: You don’t need to remove apps from Recents for your phone to run efficiently.

If you use Gmail™, you already have a Google™ account—if not, you can create an
account during setup. Signing into your Google account lets you access, sync, and
backup your stuff. You can see your Google apps, contacts, calendar, photos, and more.

Tips
»» To add, edit, or delete accounts, swipe up

to go to the previous screen.

>

Settings > Users & accounts.

»» To set up email accounts, see Gmail™.

»» Split screen: From the recent apps list, touch and hold an app and then drag it to the
top of the screen to view two apps at once. Not all apps will work in split screen. To
close the split screen, drag the dividing line to the bottom of the screen. Or, touch
and hold
.
»» Menus: When you see or

»» For help with your Google account, visit www.google.com/accounts.
							

, you can tap it to open options for the current screen.

»» Close Keyboard: To close a keyboard, tap

Get Started

.

Improve battery life

Learn the basics

Your phone processes tons of information. Depending on what you use, that can take a
lot of power.

Home screen
The home screen is what you see when you turn on your phone. From here you can
explore apps and more.

When your phone is stationary, not charging, or not in use for a period of time,
unnecessary background processes are shut down to optimize battery life.
»» To see what’s using up battery power, swipe up
DETAILS.
»» To help improve battery life, swipe up
and turn it on.

>

>

Settings > Battery > USAGE

Note: Software updates happen frequently, so your screen may look a little different.
11:35

Settings > Battery > Battery saver,

Tip: To quickly open Settings, swipe down on the status bar and tap

73
73°

Swipe down for
notifications and
settings.

.

Battery Tips

APR

3

TUE

To save even more battery life between charges, you could reduce:
»» Widgets that stream information to your home screen, like news or weather.
»» Unused accounts: Swipe up

>

Settings > Users & accounts.

Search by typing or
say "OK, Google.”

»» Recording or streaming videos or music.

Google

Moto

Contacts

Email

Play Store
Pl
St

Swipe up
to see
all your apps.

Home screen. In the middle, tap the Google bar to type search options or tap the right hand microphone icon to speak a search. Icons at the top show notifications and phone status icons. Swipe up from center bottom to
get to your apps. App icons along the bottom are commonly used apps: phone, message+, Google Chrome, photos, and camera.

Tips
»» Open app list: Swipe up

to see all your apps.

»» Return home: To return to the home screen from any location, tap Home

							

Learn the basics

.

»» Pages: To add a page, drag an app to the right side of the screen until you see a new
page. You can add multiple pages. To see other pages of shortcuts and widgets (if
available), swipe the home screen left.

Swipe down to see
your notifications.
Tue, Apr 3

»» Settings: To quickly open common settings, swipe the status bar down. To open
more settings, tap
.

Messages

Can you come on Sat.?

MARK AS READ

Help & more

Calendar

Learn even more about your phone and get support.
>

Tap a notification to open it,
or choose an option, such as
REPLY.

now

Karen Travis

»» Customization: To personalize your home screen, see Customize your phone.

Find it: Swipe up

11:35

REPLY

Tip: Swipe left or right to
remove a notification.
Some notifications show
more options when you
slide them halfway.

17m

Weekly Staff Meeting
10:30 - 11:30

Device Help

CLEAR ALL

Search
On the home screen, tap the Google Search box for a text search or tap
voice.

to search by

When you type, suggestions appear below the search field:
»» To search for a suggestion, tap it.

Notifications screen. Swipe down from the top of the home screen down to view notifications.

Tip: To quickly change common settings, swipe the status bar down. For more, see
Quick settings.

App notifications

Note: For more on voice search, see Speak.

You may see a notification dot on an app. This app notification, or badge,
tells you the app has an update or an announcement, such as a new email or
a missed call. Press and hold the app for more information, options, or app
shortcuts.

Notifications

Wireless Emergency Alerts (U.S. & some countries)

At the top of the screen, icons on the left notify you about new messages or events. If
you don’t know what an icon means, swipe the status bar down for details.

Wireless Emergency Alerts, also known as CMAS or PLAN,
is a U.S. national emergency alert system. Emergency alerts
can pop up to tell you about a national or local crisis. After
you close an alert, you can reopen it by swiping up
>
Settings > Sound > Advanced > Emergency broadcasts.

»» To search for text in the search field, tap
Tip: To close the keyboard, tap

on the keyboard.

.

Tip: Getting too many notifications? Touch and hold a notification to see which app is
sending them to you. Then you can turn them off.

WIRELESS
EMERGENCY

ALERTS

CAPABLE

TM

Tip: Emergency alerts have a special sound and vibration that is two seconds long,
followed by one second, then another one second.
To choose which types of alerts you receive, swipe up
>
Settings > Sound >
Advanced > Emergency broadcasts. The U.S. and local governments send these alerts
through your service provider. So you will always receive alerts for the area where you
are, and you won’t receive alerts if you’re outside of the U.S.
							

Learn the basics

For more, visit www.ctia.org/consumer-tips/how-wireless-emergency-alerts-help-savelives.

»» Total silence: Turn off all sounds and alarms. Override sound settings from other
apps. Set how long to stay in this mode, or choose indefinitely.

Status icons

»» Alarms only: Set how long you want to only hear alarms, or choose indefinitely. Tap
MORE SETTINGS to customize which other interruptions to receive.

Icons at the top right of the screen tell you about phone status:

»» Priority only: Set how long you want to only hear priority interruptions, or choose
indefinitely. Tap MORE SETTINGS to customize which interruptions to receive.

Status Icons

Tip: To create an exception for repeat callers that allows a call from the same person
within a 15 minute period, tap MORE SETTINGS > Priority only allows > Repeat callers.

Network strength

Do not disturb

/

Alarm set

Lock screen

Data Saver on

Your touchscreen is on when you need it and off when you don’t.

/

Wi-Fi in range/connected
Bluetooth on/connected

Airplane mode
/

Battery charging/full

/
/

Portrait/auto-rotate
Location on/off

Volume
Press the side volume buttons up or down to select a ringer volume from high to vibrate
.
Media

T U E S D A Y, A P R 3

Tap to show all volume
controls. Tap again to
show only the ringtone
volume.

Thanks for finding my phone!

Ring

Alarm

Add a lock screen message
for anyone who finds your
phone.
Swipe up for voice assist.

Slide the bar to
increase/decrease
volume.

Swipe up to unlock
your screen.

Tap an icon to mute
or set to vibrate.

Swipe up to open the camera.

Volume screen. Press the Volume keys up or down to control the volume for Ring Notification, Media, and Alarm sounds. On screen, change the volume using slide bars.

Do not disturb
To turn off some or all sounds, swipe the status bar down, tap Do not disturb and turn
it on. Select one of these options:
							

Lock screen showing access to voice control on the bottom left and camera on the bottom right. Swipe this screen up to unlock it.

»» Screen off and on: Press the Power button to turn the screen off and on.
»» Screen lock: To unlock the screen, touch
screen (recommended), see Screen lock.
Learn the basics

and drag up. To apply security to the lock

Speak

»» Notifications: Double tap a notification in the lock screen to open it.
Tip: To prevent notifications from appearing in the lock screen, swipe up
>
Settings > Apps & notifications > Notifications > On the lock screen > Don’t show
notifications at all.
»» Owner info: To add a message to your lock screen, swipe up
Security & Location, tap
> Lock screen message.

>

Quick settings
For quick access to Wi-Fi, Bluetooth, Airplane mode, brightness, and other settings,
swipe the status bar or lock screen down. For even more settings, tap
.
to rearrange your settings and add or remove settings.
100%

Bluetooth

Do not disturb

Turn Wi-Fi on/off.

Flashlight

Auto- rotate

Battery Saver

»» Use voice to make a call: Tap
your phone by voice.
>

on the home screen or say “Ok Google” to control

Then say “Call” and then a contact name or number. Or, say “Send text,” “Go to” an
app, or “Help”.
Tip: If a contact has more than one number, you can say which number to call (for
example, “Call Joe Black Mobile”).
»» Search by voice: Tap

on the home screen or say “Ok Google” to search by voice.

Note: See also Google Assistant.

Voice to text

11:35

Set screen brightness.
Wi-Fi

Use Google voice commands to tell your phone what you want.

Settings >

»» Screen timeout: To change your timeout (screen locks automatically), swipe up
Settings > Display > Advanced > Sleep.

Tap

Google voice

Tap an icon to turn it
on/off.

On a keyboard, tap
punctuation.

, then speak your message or search text. You can also speak

Google Assistant
Note: This feature may not be available in all languages.
Ask your phone questions, find answers and set tasks using the Google Assistant.
To turn on the Google Assistant, swipe up
Settings > Phone > Google Assistant.

>

Settings > Google > Search >

Touch and hold Home
from any screen, then speak or type a command. You can also
say, “Ok Google” to open Google Assistant.
Tue, Apr 3

See all phone settings.
Quick Settings screen that shows options, such as Wi-Fi, Bluetooth, Do not disturb, Flashlight and more. Customizable.

Screen search
Note: This feature may not be available in all languages.
Screen search provides information based on the app you’re in. Touch and hold Home
while in an app.
To turn Screen search on/off, swipe up
> Phone > Use Screen context.

>

Settings > Google > Search > Settings

For more on Google Assistant, visit https://support.google.com/assistant.
							

Learn the basics

Direct Share

Picture-in-Picture

In some apps, you can share something directly to a contact, app, or conversation.

If you’re watching a video, on a video call, or using navigation, and you change screens,
your video continues to play in a small window on your screen. Tap it to return to it. Tap
the
to close it.

Select the share option within an app, then select a contact, choose an app, or type a
name or number to find a contact.
.

11:35
TO Type an name, phone number, or email

January

K
Abe

Anna Medina

Kevin

Astrid Fanning

Tap a contact to
share information.

29

29
Fri

10 AM

Allie

M

N

Michael

Nathan

11 AM

Swipe up for more
share options.

12 PM

1 PM

Create link

Shared
album

Gmail

Weekly Project Meeting

More

Start hangout with Alexis
https://plua.Google.com/hangouts

Messages
2 PM

Pick up snacks for the party

Google Direct Share screen. Tap a contact to share an item. Swipe up to get more options.

3 PM

4 PM

5 PM

Picture-in-Picture mode. Tap the video to open it on your screen.

							

Learn the basics

Tap the video to return to it.

Customize your phone

»» Rotate: In many apps, the touchscreen switches from portrait to landscape when
you rotate your phone. To turn this on or off, swipe up
>
Settings > Display >
Advanced > Device rotation.

Redecorate your home screen

Choose apps & widgets

Customize your home screen the way you want.

»» Add apps to the home screen: Swipe up
one of your home screen pages.

11:35

»» Download new apps: Tap

73
73°

, touch and hold an app, then drag it to

Play Store. For more on apps, see App safety.

»» Group apps together: Drag one app onto another. Do it again to add more apps to
the folder. To name the folder, tap it and enter a name below the apps.
APR

3

»» See app options: Touch an hold an app. If the app has quick options (shortcuts),
you’ll see a list.

TUE

Touch and hold an empty
spot to change wallpaper.

»» Add widgets: Touch and hold an empty spot on the home screen, tap WIDGETS,
touch and hold a widget, then drag it to your home screen.
»» Resize widgets: You can resize some widgets—touch and hold a widget until you feel
a vibration, then release. Drag the white circles at the edges to resize.

Tap a shortcut to open.
Touch and hold to move or
delete.
Google

Moto

Contacts

Email

»» Move or delete widgets and apps: Touch and hold a widget or app and drag it to
another spot, another page, or to
Remove.
Note: Removing an app from your home screen doesn’t uninstall the app from your
phone.

Play Store
Pl
St

Drag shortcuts on top of
each other to make a folder.

Home screen showing customize options. Touch and hold the home screen to add a widget. Tap an app to open it. Touch and hold it to move or remove it.

»» Change your wallpaper: Touch and hold an empty spot on the home screen, then
tap WALLPAPERS.
»» Add a home screen page: Drag an app to the right side of the home screen until a
new page appears. You can add multiple pages.
»» Adjust display settings: Adjust brightness, font size, and screen saver. Swipe up
Settings > Display.

							

>

Customize your phone

Apps

Customize sounds & appearance
Customize your phone’s sounds and display settings:
»» Set ringtone and notifications: Swipe up

>

Your phone comes ready with some great apps. To find and add more apps, tap
Play Store. To learn more, see App safety.

Settings > Sound.

Phone

Tip: Set notification sounds for individual apps within the app’s settings.
»» Add vibrate for calls: To make your phone vibrate, swipe up
>
Settings >
Sound, turn on Also vibrate for calls. To silence incoming calls, see Do not disturb.

Keep in touch by choosing a contact, returning a missed call, or using a voice command
to start a call.

»» Set ringtone for a contact: Swipe up
Menu > Set ringtone.

Make a call

»» Change language: Swipe up
Languages.
»» Adjust font size: Swipe up

>

>

Contacts, tap the contact, then tap

Find it:

Settings > System > Languages & input >

Phone

»» Call a contact: To call a contact or recent call, tap the contact name.
>

»» Dial a phone number: To open the dialpad, tap
call it.

Settings > Display > Advanced > Font size .

Discover Moto

»» Voice dial: To voice dial, tap
”.

See Moto to set more custom features, like swiping down to the left or right to make
the screen smaller for one-handed use, and placing the phone face down to silence
notifications and calls.

. Enter a number, then tap

to

on the home screen or say “Ok Google”, then say “Call

»» Voicemail:
appears in the status bar when you have new voicemail. To hear it,
swipe down and tap the notification.
»» Make a contact widget: Touch and hold an empty spot on the home screen, tap
WIDGETS, then touch and hold the Direct dial widget. Drag it to your home screen,
then select the contact. Tap the widget to call the person.
Tip: To enter the international dialing code (+), touch and hold 0. To add a pause or
wait after numbers, tap Menu .

							

Apps

Note: When you hold your phone to your ear, the touchscreen goes dark to avoid
accidental touches. When you move the phone away from your ear, the screen lights
up again. Don’t use covers or screen protectors (even clear ones) that cover the
proximity sensor above the touchscreen.

11:35

Search contacts

See all your contacts.

Allie

K

Kira

See recent calls.

During a call
»» Mute a call: Tap
Mute on the call screen to mute the call. You can hear your caller,
but they can’t hear you.
»» Multi-task: While you’re on a call, tap Home
to hide the call screen and look up
a phone number, address, or open other apps. To reopen the call screen, swipe the
status bar down and tap Ongoing call.

Gracie Jo

Abe

Astrid

Lauren

Marc

M

Norm

N

»» Answer a second call: To answer a second call, tap
Hold and Answer Voice. The
first call is placed on hold. To switch between calls, tap
Swap.

Tap a favorite to call
it. Tap the Menu to
see options for the
contact.

»» 3-way call: To join two calls together, answer the second incoming call while your
first call is active, or tap
Add call to dial a second call. The first call is placed on
hold. Tap
Merge to join the calls together.
»» End a call: Tap

.

Favorites

Dial a number.

See all your favorite contacts together.
Find it:
Calls screen and options that show during a call. To find and call a contact, enter a name in the Search field, tap the Contacts tab at the top right, or tap a contact’s image in the middle of the screen. Tap the dialpad at the
middle bottom of the screen to enter a number.

Receive a call
»» Answer a call: When your phone is locked, swipe
is unlocked, tap ANSWER.

Recent calls

up to answer. When the phone

View your calls (with newest first), and then call, text, or store them:

»» Ignore a call: When your phone is locked, swipe
down to reject the call and send
it to voicemail. When the phone is unlocked, tap DECLINE.
Tip: You can also press the Power button to ignore the call, or press a volume button
to silence the ringer.
»» Respond with a text: When your phone is locked, tap
immediately send it.

Phone >

To add favorites, tap
, scroll or search to find the contact, then tap the picture (or
letter, if no picture) and tap
.

Find it:

Phone >

»» To return a call, tap

. next to the caller’s name or number.

»» To send a text message, store the number, or other options, tap the caller’s picture.
»» To remove an entry from the call log, tap the name or number, then tap Call details
>
.

and select a message to

»» To clear the list, tap Menu > Call History > Menu > Clear call history.
							

Apps

Your phone number
Find it: Swipe up
phone number

>

11:35

Settings > System > About phone > Status > SIM status > My

Messages

Gracie Jo
You: Do we need more treats?
Just now

Emergency calls
Your service provider programs one or more emergency phone numbers you can call
under any circumstances, even when your phone is locked. Emergency numbers vary
by country. Your pre-programmed emergency number(s) may not work in all locations,
and sometimes an emergency call cannot be placed due to network, environmental, or
interference issues.
1 Tap

Phone (if your phone is locked, drag

Daniel Lester
You: Lunch tomorrow?
20 min
Astrid Fanning
You: Hey, where are you?
Wed

up to unlock it, then tap Emergency).

to call the emergency number.

Write a new message.

Note: Your phone can use location based services (GPS and AGPS) to help emergency
services find you. For more information, swipe up
>
Settings > System > Legal
Information > Legal and safety > Location services.

Message

Message screen showing change and search options in the upper right, a list of previous messages with contacts, and the new message icon in the lower right corner.

Tips

Stay in touch with messages and pictures. For tips on using the keyboard, see Use the
keyboard.
Find it:

»» Add a contact: In a conversation, touch and hold a message for more options, such
as adding another contact.

Messages

»» Create: Tap

»» Delete thread: To delete a whole thread of messages, touch and hold the thread,
then tap
to delete.

.

»» Attach: When you’re typing a message, tap
more.
»» Send: Tap

Search messages.
Swipe left or right to
archive a message.

2 Enter the emergency number.
3 Tap

Change settings.

to attach a picture, audio, video, or

»» Save pictures: Touch and hold a picture, and then tap
picture, swipe up
>
Photos.

to send the message.

»» Voice entry: Tap a text box, then tap

»» Reply: Open a conversation, then enter your response in the text box at the bottom
and tap
.

to save it. To see the

on the keyboard.

Tip: If you don’t see
on the keyboard, swipe up
>
Settings > System >
Languages & input > Virtual keyboard > Google voice typing to activate voice entry.
»» Turn off notifications: Stuck in a busy conversation? You can turn off notifications.
Tap the thread, then tap Menu > People & options > Notifications.

							

Apps

Set your default messaging app

Chrome™

To set
Messages as your default messaging app, swipe up
>
Settings > Apps
& notifications > Advanced > Default apps > SMS app, and select the messaging app
to use as the default.

Access the Internet with the Chrome browser app.

Use the keyboard
»» Type or gesture: Enter letters by touching them one at a time. Or, enter a word by
tracing a path through the letters. While you’re typing, word suggestions appear
above the keyboard. Tap one to select it.

11:35
https://www.google.com

on the touchscreen keyboard, then say what you want to type.

»» Close the keyboard: Tap

Chrome

Or, from the home screen, tap the Google search box and enter or speak text to search.
Note: Your phone uses your Wi-Fi network (or your mobile phone network if no Wi-Fi
network is connected) to access the Internet. If you can’t connect, contact your service
provider. Your service provider may charge to surf the web or download data.

When you tap a text box, like in a message or search, you have keyboard options.

»» Voice entry: Tap

Find it:

ALL

See options.

IMAGES

.

Type an SMS message

I’m

I

We

See a different keyboard?
It varies by app. This one
is for texting.

Enter text to search.

Keyboard screen. Tap the microphone in the top right to speak a message.

»» Symbols and numbers: Touch and hold a letter to enter the number at the top of it.
To enter symbols, tap ?123 .
»» Capital letters: Tap

Google Chrome browser showing the options menu in the upper right corner. In the middle, enter text to search.

.

»» Keyboard options: To customize your keyboard, swipe up
> Languages & input > Virtual keyboard > Gboard.

»» Go to a web page: Tap the address bar at the top of a page and enter an address.
>

Settings > System

»» Cut, copy and paste: Touch and hold a word to highlight it, tap CUT or COPY. Touch
and hold the location you want to paste the text, and tap PASTE.

							

Apps

»» Add a bookmark: Tap Menu >

.

»» Open a bookmark: Open the address bar, then tap Menu > Bookmarks.
»» Web page shortcut: To add a web page shortcut to your home screen, go to the web
page and tap Menu > Add to Home screen.

»» Mobile sites: Some websites automatically show you a “mobile” version of their
page—if you want to show the standard computer versions of all websites, tap Menu
> Desktop site.

Camera

»» Reload: If a page doesn’t load correctly, tap Menu >

Take photos

.

Take crisp, clear photos with the back or front camera.

Find it:

»» Tabs: To open a new tab, tap Menu > New tab. To move from one tab to another,
tap 1 .

Camera

»» Take a photo: Tap

to take a photo.

»» Clear history: In the browser, tap Menu > Settings > Privacy > Clear browsing data.
Then choose history, cache, cookies, and other options.

»» Take a selfie: Tap

»» Help: For more about Google Chrome, tap Menu > Help & feedback or visit
https://support.google.com/chrome.

»» Multi-shot: Touch and hold

in the camera screen to switch to the front camera.

»» Zoom: Drag two fingers apart. To zoom out, drag your fingers together.
to take a burst of photos.

Downloads
Tap anywhere to
change the focus.

Warning: Apps downloaded from the web can be from unknown sources. To protect
your phone and personal data from theft, download apps only on Google Play™.
»» Files: Tap the download link. To show the file or app, swipe up

>

Files.

See more options.

»» Pictures: Touch and hold it, then tap Download image. To see the picture, tap
Photos > Download.

Browser settings
To change your browser security settings, text size, and other options, tap Menu >
Settings.

Switch to video camera.

Safe surfing & searching
Take a photo.

Keep track of what your browser and searches show:

See your last picture.

»» Incognito: To open a tab that won’t appear in your browser or search history, Menu
> New Incognito tab.
»» Auto complete: Your browser can automatically fill information like names or
addresses in web forms, if you have entered the same information before. If you don’t
want that, tap Menu > Settings > Autofill and payments > Autofill forms, then tap
the switch to turn it off.

Camera viewfinder screen. Take a photo by pressing the shutter button at the bottom middle, switch to front camera on the lower left. Video camera button is at the bottom right while the options menu is at the extreme
right.

Record videos
Find it:

»» Pop-ups: To stop pop-up windows from opening, tap Menu > Settings > Site
settings > Pop-ups, then tap the switch to turn it off.
							

Switch to front camera.

Apps

Camera, then tap

Tap
to start recording. Then tap
recording to save a photo.

to stop recording. Tap

on the screen while

Options

Camera settings
Point, tap, and you’re done, or play with these camera options. You can find these
options along the top of the camera or video screen:
Options
HDR

Turn on HDR (high dynamic range) effect for better pictures
in challenging lighting situations, such as outdoors.

Flash

Set to On, Off, or Auto. With the front facing camera, you
can also turn the torch on or off.

Beautify

With the front-facing camera, smooth skin and beautify
faces. Set to Auto, Manual, or Off.

Timer

Set a timer to 3 or 10 seconds.

Manual mode

Control camera settings manually.

To find these options, tap Menu

Shutter sound

Turn the shutter sound on or off.

Storage

Choose a storage location for your photos and videos
(Phone or Memory card).

Quick capture

Double tap the Power button to open the camera.

Save location

Turn on to tag photos with a location.

Photo size (rear)

Set the photo resolution for the back camera.

Tap anywhere to
capture

Capture photos or videos by tapping anywhere on the
screen. Zoom by scrolling up or down with one finger.

Assistive grid

Overlay a grid to help align the subjects in your photos.

Video size (rear)

Set the video resolution.

Capture your screen
To capture your phone’s screen, press and hold both the Power and the Volume Down
buttons at the same time.

or swipe right on the camera screen:

To see the screen capture, tap

Options

Tip: Also see Screen pinning.

Panorama

Take a wide-angle shot. Use the on-screen guide to slowly
pan while you are taking the photo.

Slow motion

Take a slow motion video.

Video

Take a video.

Photo

Take a photo.

To find these options, tap Menu
Settings:

or swipe right on the camera screen, then tap

							

Apps

Photos > Screenshots.

Photos

Gmail™

View, edit & share

Send and receive email from all of your personal accounts (even if they’re not Gmail
accounts). You can manage your accounts in Gmail and easily switch between them.

Find it:

Photos

»» Play, share, or delete: Tap a thumbnail to open it, then tap
or Menu for more options.

to share,

Find it: Swipe up

to delete,

11:35

Tip: To select multiple files, open a folder, touch and hold a photo, then tap others. Or
group photos in an album and share the whole album.
»» Zoom: Open a photo in your gallery, then double-tap or drag two fingers apart or
together on the screen.

Search mail.

Inbox

A
B

Tip: Turn your phone sideways for a landscape view.
»» Wallpaper or contact photo: Open a picture, then tap Menu > Use as > Wallpaper
or Contact photo.
»» Edit: Open a picture, then tap

Gmail

>

1:51PM

10:17AM

8:44AM

.

Dec 2

»» Slideshow: Tap a picture, then tap Menu > Slideshow. To stop the slideshow, tap the
screen. To show the slideshow on a television or other device, see Connect, share &
sync.

H

Tip: For more about Google Photos, visit https://support.google.com/photos.

Touch and hold to choose
multiple messages, then
select an option at the top.

Swipe left or right to
archive a message.

Dec 2

Compose a
new email.

Email screen listing emails for this account. Tap the magnifying icon in the top right to search email. Tap the Pencil icon in the bottom right to start a new email.

»» Add Gmail accounts: The first time you turned on your phone, you probably set
up or logged in to your Google account—that sets up the
Gmail app for one
account. To add more Google accounts, swipe up
>
Settings > Users &
accounts, then tap
Add account > Google.
Tip: In the

Gmail app, tap

> Settings > Add account.

»» Add email accounts: The Gmail app manages all of your email accounts. To add
other personal email accounts to the Gmail app, swipe up
>
Settings >Users
& accounts >
Add account. For Microsoft® Exchange server work email accounts,
tap
Add account > Exchange, and enter details from your IT administrator.

							

Apps

»» Change account settings: To change the settings for a Gmail or email account, swipe
up
>
Gmail >
> Settings, then tap the account name.
»» Delete accounts: Swipe up
>
Settings > Users & accounts > Google, then tap
the account name. Tap Menu > Remove account.

Duo

numbers, and more.
»» Call anyone: Duo works across platforms, allowing you to call friends with the Duo
app on non-Android devices.
Tip: When on a video call, your phone will automatically switch from cellular network
to Wi-Fi, if available.

Sign in with your Google account to make and receive video calls.

Moto

Find it: Swipe up

Explore special features designed to save you time and make your day easier.

>

Duo

Find it:

11:35

Moto > FEATURES

»» Moto Actions: Use gestures as phone shortcuts.

View settings.

»» Moto Display: See your notifications at a glance and night settings.
Note: Your phone may not have all features.
11:35
Hi Anna
SUGGESTIONS

FEATURES

Tap to see and change app
features, like Moto Actions.
See suggestions customized
for your phone. Tap Menu to
remove a card.

Switch to video or call.

Choose a contact.

Swipe to shrink screen
Make the entire screen reachable with
a single hand

Contacts

18.80GB available

Plenty of
storage

Google Duo screen that can be used to make video and voice calls. Tap the contacts icon to find a contact, or tap LET’S GO to invite friends.

»» Start a new video call: Tap
the video call.

Contacts, then tap a name in your contacts to start

Remove unused apps
Save up to 11.96MB

»» Preview incoming calls: See live video of the caller before you answer. To turn this
off for both the caller and receiver, tap Menu > Settings > Knock Knock.
»» Change settings: Tap Menu > Settings to change the vibration setting, block

Moto app screen. Tap Features on the top right corner to see and change app features, like Moto Actions. Moto apps are used to customize your phone

							

Apps

Moto Actions

11:35

Enhance your phone with gestures and actions.
Find it:

January

Moto > FEATURES > Moto Actions

29

Tap to refresh the
Calendar screen.
Go to today’s date.

Fri

»» Quick Screenshot: Use three fingers to capture a screenshot.

10 AM

»» Swipe to shrink screen: Swipe down to the left or right corner to make the screen
smaller for one-handed use.

11 AM

»» Pick up to stop ringing: Lift the phone to switch incoming calls to vibrate.

12 PM

»» Flip for Do Not Disturb: Place the phone face down to silence notifications and calls.

1 PM

Moto Display

2 PM

See notifications, keep the screen on when you’re looking at it, and reduce blue light in
the evenings.
Find it:

29

Weekly Project Meeting

Jump to a different day.

Start hangout with Alexis
https://plua.Google.com/hangouts

Change the calendar view,
adjust settings, get help,
and more.

Pick up snacks for the party

3 PM

4 PM

Add a new event.

Moto > FEATURES > Moto Display

5 PM

»» Night Display: Reduces the amount of blue light on your display.
»» Attentive Display: Your screen won’t dim or sleep while you’re looking at it.
»» Moto Display: Battery friendly notifications fade in and out while the screen is off to
show you what’s going on. To customize what notifications show, tap Level of details
to show.
Note: Notification display settings can also be set by swiping up
Apps & notifications > Notifications.

>

Settings >

»» Change the view: Tap the month at the top to choose a date to view. Or tap
choose Schedule, Day, 3 Day, Week, or Month.
»» Go to today’s date: Tap
»» Add events: Tap

to

at the top.

> Event, enter event details, then tap SAVE.

Tip: Alternatively, tap a time on the calendar to enter event details.

Calendar

»» Show, edit, or delete events: Tap an event to open it, then tap edit
and tap menu > DELETE to remove the event.

See all your events, all in one place.
Find it:

Google Calendar screen with today’s events shown by the hour. Tap the New item icon to add an event.

Calendar

. Tap an event

»» Show, hide, or add calendars: Tap
to show or hide calendars from your Google™
account. You can use a computer to add or remove calendars on your Google
account at www.google.com/calendar.
Tip: Add a Calendar widget to your home screen. Touch and hold an empty spot on the
home screen, tap WIDGETS, then touch and hold the Calendar widget and drag it to
your home screen.

							

Apps

More apps

»» Add a contact: Tap

Google Play™
Google Play is a digital content experience from Google where you can find and enjoy
your favorite music, movies, TV shows, books, magazines, and Android apps and games.
»» Download apps: Tap

Play Store.

»» Search contacts: In the Contacts list, tap

Tip: Tap a contact, then tap Menu > Add to Home screen to add a shortcut for the
contact on your home screen.

Contacts
Combine information from your Google™ contacts and social networks for quick access
to everyone you know.

>
11:35

Contacts

A

in the Phone app. See

Contacts
Sort contacts, change
settings, accounts, & more.

»» Synchronize: On your phone, swipe up
>
Settings > Users & accounts, choose
your Google account, then tap Account sync > Menu > Sync now to sync it (if it has
not been updated recently). You can also see these contacts at www.gmail.com.
»» Add your details: To store your user profile, tap

Set your most-used contacts as favorites, so you can get to them faster.
»» To set a favorite, swipe up

Anna Medina

Tap to view contact
information, call, send a
text message, and more.

Gracie Jo

L

Lauren

Contacts, select a contact and tap
>

.

Contacts.
Phone app.

Get contacts
Get all your contacts in one place.
»» To add your social networking contacts, swipe up
accounts, then tap Add account.

Astrid Fanning

G

>

Starred contacts also appear on your SPEED DIAL list in the

Alison
Allie

> Settings > Your info.

Favorites

»» To see your favorites, swipe up

Abe

A

.

»» Share a contact: Tap a contact, then tap Menu > Share to send it in a message or
email, via a Bluetooth® connection, or save to Google Drive™.

»» Google help: See www.google.com/support.

Tip: You can find most of these features on the Contacts tab
Phone.

or menu > Delete.

»» Call, text, or email: Tap a contact, then tap an option.
Tip: From the home screen, tap the Google search box and enter a contact’s name.

»» Log in or open a Google account: Visit www.google.com/accounts.

Find it: Swipe up

.

»» Edit or delete: Tap a contact, then tap

>

Settings > Users &

»» To add your email contacts, see Gmail™.
Tip: If you add an Exchange account, you can send messages to your coworkers,
even if you don’t have them stored in your contacts.
Add a contact.

»» To import contacts from your SIM card (if it didn’t happen automatically), swipe up
>
Contacts > Menu
> Settings > Import > SIM card.

Contacts screen that shows a list of contacts. Scroll bar on the far right to scroll through contacts. Tap the New Contact icon to the bottom right to add a contact.

							

More apps

»» To import contacts from your computer, upload the contacts to your Google account
at http://contacts.google.com. On your phone, swipe up
>
Contacts > Menu
>
> Manage accounts > Automatically sync data. You can also see these contacts
at http://mail.google.com.

»» Get directions: Tap

GO

GO, then enter a place or address.

»» Zoom: To zoom in or out, drag two fingers together or apart on the screen.
»» Turn and tilt: Rotate two fingers on the map to turn it, or drag up/down to tilt.

For help with transferring contacts, go to www.motorola.com/transfercontacts.

»» Share a location: Tap a location, then tap the address and tap Menu > Share.

Maps

»» Identify address: Touch and hold a spot on the map to show the nearest address.
»» Get map help: Tap

> Help.

Find a nearby cafe, get directions or step-by-step GPS voice navigation using Google
Maps™.

For more on maps, visit support.google.com/maps.

Find it: Swipe up

Drive

>

Maps

Enter what you want to find in the search bar, or tap

to search by voice.

Keep all your photos, videos, documents, and more safely in one place—private unless
you choose to share. Available on Google DriveTM from all your devices.

Note: Your map screen may look different.

Find it: Swipe up

11:35

Search Google Maps

Drive

>

Search by voice for
an address or location.

»» To create a new file or folder, tap

See your places, map
views, settings, help, and
more.

»» To edit a document, tap

.

»» To open a file, tap it.
.

Music, movies, TV & Youtube
Music

Find nearby food,
drinks, and attractions.

Music everywhere—stream it, buy it, save it, play it. Listen and create playlists anytime.
Find it: Swipe up

See your current location.
GO

>

Play Music

To upload your music library to Google Play Music, from a computer, visit www.google.
com/music.
Tap Listen Now to see recommendations and more.

Get directions and
navigation instructions.

Tip: Share songs directly with your contacts. Tap Menu next to a song > Share. See
Direct Share.

xplore food & dri

For more on the Play Music app, see support.google.com/music.
Google Maps screen. Enter an address or search by voice in the search field at the top of the screen.

»» Find an address: In the search field, enter an address or something you’re looking for,
like “restaurant.” Tap a item to see more, or tap CALL or DIRECTIONS.
							

Note: Copyright—do you have the right? Always follow the rules. See “Content
Copyright” in the legal and safety information on your phone.

More apps

Clock

FM Radio
Find it: Swipe up

>

FM Radio

Find it: Swipe up

Plug in a headset, then use the arrows to tune to a higher/lower frequency station.

Alarm

Tap

. Tap an alarm to edit it, or tap

to add a new alarm.

Tip: Pressing the volume button up or down while you’re setting
an alarm sets the volume level for that alarm.

Movies & TV

When an alarm sounds, tap and drag to
to
to snooze for ten minutes.

Find and rent movies and TV shows to watch on your phone, tablet, or computer:
>

Clock

Options

Note: Your phone has the Frequency Modulation (FM) broadcast receiver functionality
for reception without data usage. The phone will perform an auto tuning for the radio
channels with the best signal.

Find it: Swipe up

>

Play Movies & TV

to turn it off, or drag

Clock

To change your alarm volume, snooze delay, or other settings, tap
Menu > Settings. For other time zones, tap Home time zone.

YouTube™

Timer

For a timer, tap

Watch videos and podcasts from YouTube users everywhere—or log in to your account
to share your own.

Stopwatch

For a stopwatch, tap

To shop, rent, or watch on a computer, go to play.google.com/store/movies.

Find it: Swipe up

>

YouTube

							

.
.

Tip: To set your current date, time, time zone, and formats, swipe up
System > Date & time.

More apps

>

Settings >

Connect, share & sync

• Security: Select the type of security you want: None or WPA2 PSK. For WPA2
PSK, enter a unique password (8 characters) that others will need to access your
Wi-Fi hotspot.

Connect accessories, computers, networks, and more.

Connect with Wi-Fi

Note: To protect your phone and hotspot from unauthorized access, set up hotspot
security (WPA2 is the most secure), including a password.

Turn Wi-Fi power on/off
Find it: Swipe up
to turn it on

>

Settings > Network & Internet > Wi-Fi, then tap the switch

When Wi-Fi is on, your phone automatically reconnects to available networks it has
used before.
Note: You can also turn Wi-Fi on and off in Quick settings.

Settings > Network & Internet > Wi-Fi.

2 With Wi-Fi turned on, tap a found network to connect to it. When connected, you’ll
see
in the status bar.
Note: If you see a question mark in the Wi-Fi status indicator
down, tap the network, and enter the network’s password.

Your phone supports the following Wi-Fi modes: 802.11 a, b, g, n.

Connect with Bluetooth wireless
Find it: Swipe up
switch to turn it on

To find networks in your range:
>

Wi-Fi modes

Turn Bluetooth power on/off

Connect to networks
1 Swipe up

2 Tap SAVE.

, swipe the status bar

>

Settings > Connected devices > Bluetooth, then tap the

When Bluetooth is on, your phone automatically reconnects to available devices it has
used before. Turning Bluetooth on also lets other devices find your phone.
Note: You can also turn Bluetooth on and off in Quick settings.
Tip: To extend battery life or stop connections, turn Bluetooth off when you’re not using
it.

Wi-Fi hotspot

Connect devices

Your can make your phone a Wi-Fi hotspot to provide portable, convenient Internet
access to other Wi-Fi enabled devices. Your phone turns off Wi-Fi and uses the mobile
network for Internet access. This feature may require an additional subscription service
from your service provider.

The first time you connect a Bluetooth device, follow these steps:

Find it: Swipe up
>
Settings > Network & Internet > Hotspot & tethering, then
tap Portable Wi-Fi hotspot
Note: These steps may vary depending on your network.
1 Tap Set up Wi-Fi hotspot to set up security:
• Network name: Enter a unique name for your hotspot.

1 Make sure the device you are pairing with is in discoverable mode (for details, refer to
the guide that came with the device).
2 Swipe up

>

Settings > Connected devices > Bluetooth.

3 With Bluetooth turned on, tap a found device to connect it (if necessary, tap PAIR or
enter a passkey like 0000). You can tap
to rename the device and choose what
the device will be used for.
When the device connects, the Bluetooth connected indicator
of the screen.

appears at the top

To automatically disconnect or reconnect a device, just turn the device off or on.
							

Connect, share & sync

Note: Using a mobile device or accessory while driving may cause distraction and may
be illegal. Always obey the laws and drive safely.

To enter VPN settings, swipe up
>
Settings > Network & Internet > VPN. Tap
to add a new VPN. Choose the type of VPN and enter settings from the network
administrator. Select the VPN name to connect.

Transfer files
»» Photos or videos: Open the photo or video, then tap
»» Contacts: Swipe up
Bluetooth.

>

Share your data connection

> Bluetooth.

Your computer can access the Internet through your phone’s mobile network—you just
need a USB cable.

Contacts, tap a person, then tap Menu > Share >

1 Connect your phone to your computer using a USB cable.

Share files with your computer

Note: If your computer is running something older than Microsoft® Windows® 7 or
Apple™ Macintosh™ OSX, it might require special configuration.

Note: Copyright—do you have the right? Always follow the rules. See “Content
Copyright” in the legal and safety information on your phone.

2 On your phone, swipe up
Wi-Fi is off.

USB
To load music, pictures, videos, documents, or other files from your computer, connect
your phone to your computer with a USB cable. To change the type of USB connection,
swipe the status bar down and tap USB.
Tip: Make sure to connect the phone to a high power USB port.
Note: The first time you use a USB connection, your computer may indicate that drivers
are being installed. Follow any prompts you see to complete the installation. This may
take a few minutes.
»» For Microsoft® Windows®: On your computer, choose Start, then select Windows
Explorer from your list of programs. In Windows Explorer, your phone will appear as
a connected drive (mass storage device) where you can drag and drop files, or it will
appear as an MTP or PTP device that lets you use Windows Media Player to transfer
files. For more instructions or driver files, visit www.motorola.com/support.
»» For Apple™ Macintosh™: Use Android File Transfer, available at www.android.com/
filetransfer.

Settings > Network & Internet, and make sure

3 In Settings, tap Network & Internet > Hotspot & tethering, then tap the USB
tethering.
To stop the connection, tap USB tethering again, then disconnect your phone from
your computer.

Print
To print your photos, documents, and more from your phone, check if your printer’s
manufacture has an app on Google Play. Then swipe up
>
Settings > Connected
devices > Printing to get started.
You can also send your photos, docs, and more to any Android device in your cloud or
to Google Drive. Just download the Cloud Print app from Play Store.

Sync to the cloud
One account with access to everything, everywhere—phone, tablet, computer.

Sync your Google account

Virtual Private Network (VPN)
A VPN lets you access files on a secured network (like an office network with a firewall).
Contact the network administrator for VPN settings, and any additional apps or
requirements.

							

>

When you log in to the same Google account, all devices can get to all the same apps,
movies, books, and music from Google Play™—plus you share the same Gmail, Google
Calendar™, and Google Mobile™. To add Google accounts to your phone, swipe up
>
Settings > Users & accounts > Add account > Google.

Connect, share & sync

Phone & tablet

Caution: Do not remove a microSD card while your phone is using it or writing files to it.

Your Android phone and tablet can work together to help you get the most out of both:

Airplane mode

»» Transfer media and files: Copy files to your phone and transfer them to other
devices—see Transfer files.

Use airplane mode to turn off all your wireless connections—useful when flying. Swipe
the status bar down and tap Airplane mode
.

»» Phone hotspot: If you have a Wi-Fi tablet, turn your phone into a Wi-Fi hotspot to let
your tablet access the Internet anywhere—see Wi-Fi hotspot.
»» Bluetooth® accessories: If you have a Bluetooth keyboard or other accessories to use
with your tablet, remember you can use them with your phone too. To connect them,
see Connect with Bluetooth wireless.

Use a memory card

Note: When you select airplane mode, all wireless services are disabled. You can then
turn Wi-Fi and/or Bluetooth power back on, if permitted by your airline. Other wireless
voice and data services (such as calls and text messages) remain off in airplane mode.
Emergency calls to your region’s emergency number can still be made.

Mobile network
You should not need to change any network settings. Contact your service provider for
help.

You can use your microSD card (sold separately) as portable or internal storage:
»» Portable storage (default): Store your pictures, videos, audio and other media files.
You can remove the microSD card at any time and insert it in another device. The
media files that are on the microSD card can be viewed on and copied to that device.

To see network settings options, swipe up
Mobile network.

»» Internal storage: In addition to your media files, you can store some downloaded
apps. The microSD card acts as an extension of the internal storage of your phone.
Note: Not all apps work from a microSD card.
To set your microSD card to internal storage, swipe up
>
Settings > Storage, then
select the microSD card and tap Menu > Storage settings > Format as internal.
Caution: If your microSD card is set to internal storage, it is formatted and encrypted to
protect your information. If you want to use it as portable storage, or in another device,
you’ll need to reformat it. Before doing so, please remember that formatting erases all
the data stored on your microSD card.
Note: Your phone supports microSD cards up to 128 GB. Use a Class 10 (or higher)
microSD card for best results.

Mount or unmount memory card
To mount an microSD card, just put it in your phone (see Insert the SIM and microSD
cards).
To unmount your microSD card (so you can take it out of your phone), swipe up
>
Settings > Storage > Portable storage. Then tap
next to the microSD card name.
							

Connect, share & sync

>

Settings > Network & Internet >

Protect your phone

»» Swipe: Touch

and drag up to unlock.

Make sure your information is protected in case your phone is lost or stolen.

»» Pattern: Draw a pattern to unlock.

Screen lock

»» PIN: Enter four to sixteen digits to unlock.

The easiest way to protect your phone is to lock your touchscreen when you are not
using it. You can choose to swipe to unlock, or enter a pattern, PIN, or password to
unlock your phone.
Find it: Swipe up

>

Settings > Security & Location

»» Password: Enter four to sixteen letters, digits, or symbols to unlock.
2 After setting the lock type, tap

for screen lock settings.

To change when your touchscreen goes to sleep, swipe up
Advanced> Sleep.

Security & Location

Unlock with your fingerprint

Security status
Google Play Protect
Apps scanned yesterday at 12:00PM

You can use the fingerprint sensor to unlock your phone.

Find My Device

Find it: Swipe up

On

Device security

Show all notification content

Fingerprint

Settings > Security & Location > Fingerprint

If you forget your pattern, PIN, or password, you can enter your Google™ account email
and password on another device to unlock the phone.

January 1, 2018

Lock screen preferences

>

Can’t unlock?

Security update

Pattern

Settings > Display >

Note: You can make emergency calls on a locked phone (see Emergency calls). A
locked phone still rings, and you do not need to enter a PIN or password to answer a
call.

11:35

Screen lock

>

Set your screen lock,
then tap to adjust
settings.
Add a fingerprint for
more unlock options.

If you don’t have a Google account on your phone, contact your service provider to
have your device factory reset.
Warning: A factory reset will delete all data on your phone.

Screen pinning
Need to keep an important screen handy, like a boarding pass or shopping coupon? Pin
the screen for easy access.
To set up screen pinning, swipe up
>
pinning, then tap the switch to turn it on.

Settings > Security & Location > Screen

To pin a screen, open the app you want to pin, touch and hold Recents
Security screen that shows options for locking your phone’s screen.

1 Select the lock type:

To unpin the screen, touch and hold Back
unpinned.

»» None: Turn off the screen lock.
							

Protect your phone

and Recents

. Tap

until you see Screen

.

App safety

Tip: To secure your phone when you activate screen pinning, tap Ask for PIN before
unpinning.

Apps from Google Play™

Backup & restore
Find it: Swipe up
>
Settings > System > Backup, then tap the Back up to Google
Drive switch to turn it on

Tip: Choose your apps and updates carefully, as some may impact your phone’s
performance—see Choose carefully.

Encrypt your phone
Caution: If you forget your encryption code, you cannot recover the data stored on
your phone or memory card. Encrypting your files can take an hour or more. Leave your
phone plugged in, and be careful not to interrupt the process.
Encryption protects the accounts, settings, apps, and files on your phone, so that
people cannot access them if your phone is stolen.
You shouldn’t need to use this feature, but to encrypt your phone and require a PIN or
password whenever you turn on your phone, swipe up
>
Settings > Security &
Location > Encryption & credentials > Encrypt phone.

Some apps, such as Map, request your location in order to provide information, like
directions or helping you find a nearby gas station.
»» To turn location on or off: Swipe up
Location.

>

Settings > Security & Location >

»» To see which apps have access to your location, tap App-level permissions.

Passwords

Note: When installing an app, make sure you read the alerts that tell you what
information the app will access. If you don’t want the app to access this information,
cancel the installation.
To let your phone install apps that are not on Google Play, swipe up
>
Settings >
Apps & notifications > Advanced > Special app access, then tap Install Unknown apps
and choose which sources are allowed.

Choose carefully
Here are a few tips:
»» To help prevent spyware, phishing, or viruses, use apps from trusted sites, like the
Google Play.
»» Check the app’s ratings and comments before installing. If you doubt the safety of an
app, don’t install it.
»» Apps use up memory, data, battery, and processing power—some more than others.
If you’re not happy with how much memory, data, battery or processing power an
app is using, uninstall it.
»» Monitor children’s access to apps to help prevent exposure to inappropriate content.
»» Certain apps may not provide completely accurate information. Take care, especially
when it comes to personal health.

Your phone briefly shows password characters as you type. To turn this off, swipe up
>
Settings > Security & Location and tap Show passwords.
							

Play Store

You can get apps from other online app stores using your browser.

To restore your Google Play™ apps, see Take care of your apps.

Location

Find it:

Apps from the Internet

Your Google account data is backed up online. If you reset or replace your phone, just
log in to your Google account to restore the contacts, events, and other details you
synced with the account.

Your privacy

Get music, movies, books, apps, games, and more.

Protect your phone

Set app permissions

Data usage

You may be asked for permissions when you use a feature in an app.

You can track the amount of data your phone uploads and downloads.

To modify the app permissions settings, swipe up
>
Settings > Apps &
notifications > App Permissions, then tap a feature (such as microphone) to see which
apps have permissions to use it. Tap the switch to turn the permission on or off.

Find it: Swipe up

11:35

Data usage

Take care of your apps

Usage

»» Uninstall apps: To remove an app from a home screen page, touch and hold the
app, then drag it to Remove. The app isn’t removed from your phone, just the home
screen.

7.4
1.14 GB

Data saver

Mobile

Tap to turn on Data
saver to reduce data
usage.

Mobile data

Reinstall apps: To reinstall apps from Google Play, swipe up
>
Play Store, then
tap
> My Apps & games > Library. The apps you downloaded are listed and
available for download.
.

2.15 GB

2.15 GB Data warning

Off

To disable an app or force it to stop running, swipe up
>
Settings > Apps &
notifications > App info. Tap an app, then tap DISABLE or FORCESTOP to remove
the app from your menu. To enable it, tap ENABLE (tap the down arrow to sort the
apps listed).

»» See app data usage: To show which apps are using the most data, swipe up
Settings > Network & Internet > Data usage. For more, see Data usage.

See the total amount of
data used for this period.

kB mobile data

Jan 30 - Mar 1

To remove an app from your phone, touch and hold the app, then drag it to Uninstall.

»» See app details: Touch and hold an app, then tap

Settings > Network & Internet > Data usage

>

Mobile data usage

7.37 kB used between Jan 30 - Mar 1

Billing cycle

Monthly starting 30

Wi-F i

Your current billing cycle.
Tap to set alerts and data
limits.

>
Data Usage screen. View current billing cycle, data usage and a breakdown of which apps use the most data.

Some apps transfer data in the background when you’re not viewing them—to help
reduce this type of data usage, tap Data saver to turn it on.
Note: Usage information is provided to help you manage your phone. This may not
match the amounts charged by your service provider, as they’re not measured in the
same way.

							

Protect your phone

Troubleshoot your phone

Find the IMEI number

Restart or remove an app

You can find the IMEI number by typing *#06# on your phone’s dialpad. Or you can go
to
Settings > System > About phone > Status > IMEI information.

If an app locks up your phone as soon as you turn it on, restart in Safe Mode: Press
and hold the Power button. When you see the Power off option, press and hold it until
the screen goes dark. Your phone restarts with Safe mode in the lower left. Then, try
removing the app.

Note: For service and support, see Get more help.

Restart your phone
In the unlikely event that your phone stops responding to touches and button presses,
try a reboot—press and hold the Power button until the screen goes dark and your
phone restarts.

Check for software update
To manually check for updates, swipe up

>

Settings > System > System updates.

Your phone downloads updates over your Wi-Fi connection (if available) or mobile
network. We recommend that you download updates over a Wi-Fi connection. These
updates can be quite large and may not be available in all countries.
Note: When updating your phone, make sure you have enough battery power to
complete the update.
If the mobile network updates are not available in your country, update using a
computer. On your computer, go to www.motorola.com/update.

Reset
To reset your phone to factory settings and erase all the data on your phone, swipe up
>
Settings > System > Reset > Factory data reset.
Warning: All downloaded apps and user data on your phone will be deleted. Data on
the cloud will not be deleted.

Stolen phone
Your phone has Android Device Manager. You can remotely lock or reset your device
to protect your device from thieves. For details, see www.google.com/android/
devicemanager.
							

Troubleshoot your phone

Accessibility

Braille

See, hear, speak, feel, and use. Accessibility features are there for everyone, helping to
make things easier.
Find it: Swipe up

>

Settings > Accessibility

Combine your Braille display with TalkBack for braille and speech feedback.
1 Download the BrailleBack™ app on Google Play (swipe up
install it on your phone.

>

Play Store), and

For more information about your phone’s accessibility features, visit www.motorola.
com/accessibility.

2 Swipe up

Create a shortcut

4 On your phone, swipe up
>
Settings > Connected devices > Bluetooth, then
tap the switch at the top to turn it on and scan.

Use a gesture to quickly activate an accessibility features on your phone. For more
information, swipe up
>
Settings > Accessibility > Accessibility shortcut.
Tap Shortcut service and choose an app. When the shortcut is on, press both volume
buttons for three seconds to start the app.

Make your phone speak
>

5 Tap the name of your Braille display to pair it with the phone.

Speak to your phone
Speak a command to turn on an accessibility feature. For example: “Ok, Google, turn on
TalkBack”. For more on voice commands, see Speak.

Display settings & magnification

Settings > Accessibility > Select to Speak

Turn on, then tap
and press
. Your phone reads the screen from top to bottom.
To have your phone only read items that you touch, tap SETTINGS > Continuous read
mode to turn it off.

TalkBack
Use TalkBack to read your screen out loud—screen navigation, selections, even books.
To turn TalkBack on or off, swipe up

Settings > Accessibility > BrailleBack.

Change your phone’s display

Select to speak
Find it: Swipe up

>

3 Turn on your Braille display and put it in Bluetooth pairing mode.

>

Settings > Accessibility > TalkBack.

»» Tap something on the screen to hear a description or text readout.
»» Double-tap anywhere on the screen to open or activate the last touched item.
»» Swipe using two fingers to scroll through lists or between screens.

Text-to-speech output
To set the language, speech rate and pitch of the screen reader, swipe up
Settings > Accessibility > Text-to-speech output.

							

>

Get a closer look.
»» Change font size: Increase the font size on your screen. Swipe up
>
Accessibility > Font size. See also Customize sounds & appearance.
»» Change display size: Make the items on the screen larger. Swipe up
> Accessibility > Display size.

Settings >
>

Settings

»» Pinch to zoom: Pinch to zoom on maps, web pages, and photos—to zoom in, tap the
screen with two fingers and then drag them apart. To zoom out, drag your fingers
together. You can also double-tap to zoom in.
»» Screen magnification: Triple-tap the screen for full screen magnification, or tripletap and hold to temporarily magnify. Swipe up
>
Settings > Accessibility >
Magnification.
»» Display brightness: Swipe the status bar down, and drag the slider to set brightness
level. Setting brightness to a high level decreases your phone’s battery life.

Accessibility

»» Browser: Choose text size when browsing websites. Swipe up
>
Chrome >
Menu > Settings > Accessibility. Select Force enable zoom to allow zooming on all
web pages.

Messages

»» Call volume: During a call, press the side volume buttons to set a call volume that
works for you.
»» Position: During a call, hold the phone to your ear as normal, and then rotate/move it
to get the best position for speaking and listening.

To make text entry even easier, use features like auto-capitalization, auto-correction, and
more. Swipe up
>
Settings > System > Languages & input > Virtual keyboard >
Gboard > Text correction. Or speak your message. Tap
on the keyboard.

Change your phone’s sounds
Calls
When you want to hear who’s calling, assign a unique ringtone to a contact. Swipe up
>
Contacts, tap the contact, then tap Menu > Set ringtone.
To end a call by pressing the Power button, swipe up
and tap Power button ends call.

>

Diagram showing how to use your phone with a hearing aid.

TTY (U.S. only)

Settings > Accessibility

You can use your phone in TTY mode with standard teletype machines.
Note: Wi-Fi must be turned off.

Volume & vibrate
Find it: Swipe up

>

Tap
Phone > Menu > Settings > Accessibility > TTY mode and select the mode
you need:

Settings > Sound

»» TTY Full: Type and read text on your TTY device.

»» Drag the volume sliders to set volume levels for your music or videos, alarms, and
ringtones/notifications.

»» TTY HCO: Type on your TTY device and listen to voice replies on your phone’s
speaker.

»» To make your phone vibrate for incoming calls (even when the ringer is silent), tap
Also vibrate for calls.

»» TTY VCO: Speak into your phone and read text replies on your TTY device.

Tip: Feel a vibration when you tap the screen. Tap Advanced > Vibrate on tap to turn
it on.

Note: You’ll need a cable/adapter to connect your TTY device to the headset jack on
your phone. Refer to your TTY device guide for mode and usage information.

Hearing aids (U.S. only)
To help get a clear sound when using a hearing aid or cochlear implant, your phone may
have been rated for use with hearing aids. If your phone’s box has “Rated for Hearing
Aids” printed on it, then please read the following guidance.
Note: Ratings are not a guarantee of compatibility (visit www.motorola.com/
hacphones). You may also want to consult your hearing health professional, who should
be able to help you get the best results.
»» Settings: Tap

Phone > Menu > Settings > Accessibility > Hearing aids.

							

Accessibility

Get more help
Get answers, updates, and info:
»» Help is here: Swipe up
>
or FAQs, right on your phone.

Device Help to get walk-through tutorials, how-tos,

»» Get more: Get software, FAQs, and more at www.motorola.com/mymotoe.
»» Join the conversation: Find us on YouTube™, Facebook™, and Twitter.

Where is my legal, safety, & regulatory information?
In order to provide you with better access to this important information, we’ve made
the materials accessible from the phone’s settings menu and on the web. Review these
materials prior to using your device. To access the materials from a connected phone,
go to Settings > System > Legal information, and select a topic. To access the materials
on the web, visit www.motorola.com/device-legal.

Service & repairs
If you have questions or need assistance, we’re here to help. Go to www.motorola.com/
support, where you can select from a number of customer care options.

Copyright & trademarks
Motorola Mobility LLC
222 W. Merchandise Mart Plaza
Chicago, IL 60654
www.motorola.com
Certain features, services and applications are network dependent and may not be available in all areas; additional terms,
conditions and/or charges may apply. Contact your service provider for details.
All features, functionality, and other product specifications, as well as the information contained in this guide, are based upon
the latest available information and believed to be accurate at the time of printing. Motorola reserves the right to change or
modify any information or specifications without notice or obligation.
Note: The images in this guide are examples only.
MOTOROLA, the stylized M logo, MOTO, and the MOTO family of marks are trademarks or registered trademarks of Motorola
Trademark Holdings, LLC. LENOVO is a trademark of Lenovo. Google, Android, Google Play and other marks are trademarks
of Google Inc. microSD Logo is a trademark of SD-3C, LLC. All other product or service names are the property of their
respective owners.
© 2018 Motorola Mobility LLC. All rights reserved.
Model(s): moto e5 play (XT1921-6)
Manual Number: SSC8C29419-B

							

Get more help



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