HP LaserJet P4010 And P4510 Series Printers Service Manual ENWW P4014_P4015_P4515_Service_Manual P4014 P4015 P4515

• Product basics
  • Quick access to product information
  • Product comparison
    • HP LaserJet P4014 models
    • HP LaserJet P4015 models
    • HP LaserJet P4515 models
  • Product features
  • Product walkaround
    • Front view
    • Rear view
    • Interface ports
    • Model and serial-number label location
  • Supported operating systems
  • Supported product software
    • Software included with the product
      • Software for Windows
        • HP Web Jetadmin
        • Embedded Web server
        • HP Easy Printer Care
      • Software for Macintosh
        • HP Printer Utility
          • Open the HP Printer Utility
          • HP Printer Utility features
    • Supported printer drivers
      • Supported printer drivers for Windows
      • Supported printer drivers for Macintosh
    • Software for other operating systems
  • Connectivity
    • Supported network protocols
• Control panel
  • Control-panel layout
  • Use the control-panel menus
  • Show Me How menu
  • Retrieve Job menu
  • Information menu
  • Paper Handling menu
  • Configure Device menu
    • Printing submenu
    • Print Quality submenu
    • System Setup submenu
    • Stapler Stacker submenu
    • MBM-5 (multi-bin mailbox) submenu
    • I/O submenu
    • Resets submenu
  • Diagnostics menu
  • Service menu
• Paper and print media
  • Supported paper and print media sizes
  • Supported paper and print media types
    • Supported paper types for input options
    • Supported paper types for output options
  • Tray and bin capacity
  • Special paper or print media guidelines
  • Load trays
    • Paper orientation for loading trays
      • Load letterhead, preprinted, or prepunched paper
      • Load envelopes
    • Load Tray 1
    • Load Tray 2 or an optional 500-sheet tray
    • Load an optional 1,500-sheet tray
  • Configure trays
    • Configure a tray when loading paper
    • Configure a tray to match print job settings
    • Configure a tray by using the Paper Handling menu
    • Select the paper by source, type, or size
      • Source
      • Type and size
  • Use paper output options
    • Print to the top (standard) output bin
    • Print to the rear output bin
    • Print to the optional stacker or stapler/stacker
    • Print to the 5-bin mailbox
• Manage and maintain the product
  • Print the information and show-me-how pages
  • Use the HP Easy Printer Care software
    • Open the HP Easy Printer Care software
    • HP Easy Printer Care software sections
  • Use the embedded Web server
    • Open the embedded Web server by using a network connection
    • Embedded Web server sections
  • Use HP Web Jetadmin software
  • Use security features
    • IP Security
    • Secure the embedded Web server
    • Secure stored jobs
    • Lock the control panel menus
    • Lock the formatter cage
  • Manage supplies
    • Supplies life
    • Approximate print-cartridge replacement intervals
    • Manage the print cartridge
      • Print-cartridge storage
      • Use genuine HP print cartridges
      • HP policy on non-HP print cartridges
      • Print-cartridge authentication
      • HP fraud hotline and Web site
    • Replace supplies and parts
      • Supply replacement guidelines
      • Change the print cartridge
      • Load staples
      • Perform preventive maintenance
        • Reset the maintenance-kit counter
    • Install memory, internal USB devices, and external print server cards
      • Overview
      • Install memory
        • Install product memory
      • Check DIMM installation
      • Save resources (permanent resources)
      • Enable memory for Windows
      • Install internal USB devices
      • Install HP Jetdirect print server cards
        • Install an HP Jetdirect print server card
        • Remove an HP Jetdirect print server card
    • Clean the product
      • Clean the exterior
      • Clean the paper path
      • Clean the paper path automatically
    • Upgrade the firmware
      • Determine the current firmware version
      • Download new firmware from the HP Web site
      • Transfer the new firmware to the product
        • Use FTP to upload the firmware through a browser
        • Use FTP to upgrade the firmware on a network connection
        • Use HP Web Jetadmin to upgrade the firmware
        • Use Microsoft Windows commands to upgrade the firmware
      • Upgrade the HP Jetdirect firmware
• Theory of operation
  • Basic operation
    • Major print systems
    • Internal components
    • Operating sequence
  • Engine-control system
    • DC controller PCA
    • Motors and fans
      • Failure detection
        • Motor failure
        • Fan motor failure
      • Engine power supply
        • Fuser-control circuit
        • Low-voltage power supply
        • High-voltage power supply
        • Overcurrent/overvoltage protection
  • Laser/scanner system
    • Laser failure detection
  • Image-formation system
    • Image-formation process
      • Block 1: Latent image formation
        • Step 1: Primary charging
        • Step 2: Laser-beam exposure
      • Block 2: Developing
        • Step 3: Developing
      • Block 3: Transfer
        • Step 4: Transfer
        • Step 5: Separation
      • Block 4: Fusing
        • Step 6: Fusing
      • Block 5: Drum cleaning
        • Step 7: Drum cleaning
        • Step 8: Drum charge elimination
  • Pickup, feed, and delivery system
    • Pickup-and-feed block
    • Fuser/delivery block
    • Paper trays
      • Printing from Tray 1
      • Printing from Tray 2
    • Formatter system
      • Sleep mode
      • Resolution Enhancement technology
      • EconoMode
      • Input/output
        • USB
        • Embedded print server
        • Expanded I/O
        • Hard-disk accessory
        • CPU
      • Product memory
        • Read-only memory
        • Random-access memory
        • DIMM slot
        • Nonvolatile memory
        • Memory Enhancement technology
      • PJL overview
      • PML
      • Control panel
• Removal and replacement
  • Removal and replacement strategy
    • Warnings, cautions, notes, and tips
    • Electrostatic discharge
    • Required tools
  • Service approach
    • Before performing service
    • After performing service
    • Post-service tests
      • Test 1 (print-quality test)
    • Types of screws
    • Parts removal order
    • Product input trays and cabinet wheel locks
    • DC controller diagram
  • User-replaceable parts
    • Print cartridge
    • Memory DIMM
    • Tray 2
    • Tray 2 separation, pickup, and feed rollers
    • Transfer roller
    • Top-accessory cover
    • Envelope feed accessory covers
    • Duplex accessory or cover
    • Tray 2 extension door
    • Rear output bin
    • Fuser
    • Formatter cover, formatter cage, and formatter PCA
      • Reinstallation notes, formatter
      • Installing a new formatter and a new DC controller
  • Service replaceable parts
    • Tray 1 pickup and feed rollers
    • Tray 1 separation roller
    • Registration assembly
    • Top cover
    • Right-side cover
      • Reinstall the right cover
    • Left-side cover
    • Right-front cover
    • Rear-upper cover
    • Control-panel assembly
    • Front cover
    • Fan FN102
    • Fan FN103
    • Pickup-motor assembly (M101)
    • Drum-motor assembly (M102)
    • Lifter-motor assembly (M103)
    • DC controller PCA
    • Reinstallation tip
    • Installing a new formatter and a new DC controller
    • Pickup-drive assembly
      • Reinstall the pickup-drive assembly
    • Fuser-motor assembly (M299)
    • Drum-drive assembly
      • Reinstall the drum-drive assembly
    • Fan FN101
    • Fan FN301
    • Environmental sensor (TH3)
    • High voltage power supply
    • Feed-guide assembly
      • Reinstall the feed-guide assembly
    • Tray 1 paper-pickup assembly
    • Feed-roller assembly
    • Laser/scanner assembly
    • Paper-delivery assembly
      • Reinstall the paper-delivery assembly
  • 1,500-sheet feeder assembly
    • 1,500-sheet feeder feed rollers
    • 1,500-sheet feeder separation roller
    • 1,500-sheet feeder rear cover
    • 1,500-sheet feeder right-side cover
    • 1,500-sheet feeder left-side cover
    • 1,500-sheet feeder door
    • 1,500-sheet feeder motor
    • 1,500-sheet feeder driver PCA
    • 1,500-sheet feeder lift-drive assembly
• Solve problems
  • Troubleshooting checklist
  • Menu map
  • Troubleshooting process
    • Power-on checks
      • Overview
  • Troubleshooting tools
    • Individual component diagnostics
      • LED diagnostics
        • Understand lights on the formatter
          • HP Jetdirect LEDs
          • Heartbeat LED
        • Formatter test
      • Engine diagnostics
        • Engine test
      • Half self test
      • Drum rotation test
      • Paper path sensors test
      • Paper path test
      • Sensor test (interactive)
        • Manual sensor test (special mode test)
        • Manual sensor test 2 (special mode test)
      • Print/stop test
      • Component tests
    • Diagrams
      • Block diagrams
        • Main assemblies
        • Main parts
        • Motors and fans
        • PCAs
        • 500-sheet feeder
        • 1,500-sheet feeder
      • Connectors
        • DC controller PCA connectors
        • Product base connectors
        • 500-sheet paper tray connectors
        • 1,500-sheet paper tray connectors
        • Duplexer connectors
        • Envelope feeder connectors
      • General timing chart
      • Circuit diagrams
    • Print quality troubleshooting tools
      • Repetitive image defect ruler
      • Cleaning page
  • Control-panel messages
  • Event log messages
    • Print an event log
    • Show an event log
    • Sample event log
  • Paper-handling problems
    • Jams
      • Common causes of jams
      • Jam locations
      • Clear jams
        • Clear jams from the top-cover and print-cartridge areas
        • Clear jams from the optional envelope feeder
        • Clear jams from the trays
          • Clear jams from Tray 1
          • Clear jams from Tray 2 or an optional 500-sheet tray
          • Clear jams from the optional 1,500-sheet tray
        • Clear jams from the optional duplexer
        • Clear jams from the fuser area
        • Clear jams from the output areas
          • Clear jams from the rear output bin
          • Clear jams from the optional stacker or stapler/stacker
            • Clear paper jams from the optional stacker or stapler/stacker
            • Clear staple jams from the optional stapler/stacker
          • Clear jams from the optional 5-bin mailbox
      • Jam recovery
    • Product feeds incorrect page size
    • Output is curled or wrinkled
    • Product will not duplex or duplexes incorrectly
  • Solve image quality problems
    • Image defects
  • Solve performance problems
  • Solve connectivity problems
    • Solve direct-connect problems
    • Solve network connectivity problems
      • Solve network printing problems
      • Ping test
  • Service mode functions
    • Service menu
    • Product resets
      • Restore factory-set defaults
      • Hard disk initialization
      • NVRAM initialization
      • Service ID
        • Restore the service ID
        • Convert the service ID to an actual date
      • Reset page counts
      • Cold reset paper
• Parts
  • Order parts, accessories, and supplies
    • Order directly from HP
    • Order through service or support providers
    • Order directly through the HP Easy Printer Care software
  • Order replacement parts
    • Paper-handling accessories
    • Print cartridges
    • Maintenance kits
    • Memory
    • Cables and interfaces
    • Paper
  • How to use the parts lists and diagrams
  • Customer/field-replaceable units
  • Assembly locations
  • Covers
  • Internal components
  • PCAs
  • Input devices
  • Output devices
  • Alphabetical parts list
  • Numerical parts list
• Service and support
  • Hewlett-Packard limited warranty statement
  • Print cartridge limited warranty statement
  • Customer self-repair warranty service
  • Customer support
  • HP maintenance agreements
    • On-site service agreements
      • Next-day on-site service
      • Weekly (volume) on-site service
    • Repacking the device
    • Extended warranty
• Specifications
  • Physical specifications
  • Electrical specifications
  • Acoustic specifications
  • Operating environment
• Regulatory information
  • FCC regulations
  • Declaration of conformity
    • Declaration of conformity
  • Safety statements
    • Laser safety
    • Canadian DOC regulations
    • VCCI statement (Japan)
    • Power cord statement (Japan)
    • EMI statement (Korea)
    • Laser statement for Finland
    • Substances table (China)
• Index