P4K Maintenance And Administration Manual Perception 4000 Mainteinance & R2.0 PERCEPTION4000 R2
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PERCEPTION 4000 PERCEPTION 4000 MAINTENANCE & ADMINISTRATION MANUAL Release 2.0 © COPYRIGHT 1993 TOSHIBA AMERICA INFORMATION SYSTEMS, INC. All rights reserved. No part of this manual may be reproduced in any form or by any means — graphic, electronic, or mechanical, including recording, taping, photocopying, or the use of information retrieval systems — without express written permission of the publisher of this material. P4K R2 M&A ____________ Serial Number Issue 2, December 1993 SECTION 4000-014-000 Item Number: P 4 K - M A - M T / A D M R 2 4047004 PERCEPTION 4000 TRADEMARKS The following trademarks are used in this document: ■ PERCEPTION®: registered trademark of Toshiba America Information Systems, Inc. ■ ExpressWriter, P351, and PS321: trademarks of Toshiba America Information Systems, Inc. ■ IBM and Proprinter: registered trademarks of International Business Machines Corporation In accordance with U.S. Copyright Law, a license may be required from the American Society of Composers, Authors and Publishers, or other similar organization, if radio or television broadcasts are used for the Music-onHold feature of this telecommunications system. Toshiba America Information Systems, Inc. disclaims any liability arising out of the failure to obtain such a license. Certain state and federal laws regulate the monitoring of calls without the knowledge of parties involved. Prior to performing any method of call monitoring, any such regulations should be identified and complied with. Toshiba America Information Systems, Inc. disclaims any liability arising out of the failure to comply with such regulations. Toshiba America Information Systems, Inc. reserves the right to change any of this information including, but not limited to, product characteristics and operating specifications without prior notice. ISS 2, SECTION 4000-014-000 Table of Contents PERCEPTION 4000 TABLE OF CONTENTS SUBJECT INTRODUCTION General Description .......................................................................................................... Purpose ............................................................................................................................ Organization ..................................................................................................................... How to Use This Manual................................................................................................... Conventions Used in the Manual.................................................................................. PAGE vii vii vii vii viii CHAPTER 1 OPERATION ......................................................................................................................... Security Levels ................................................................................................................. Initiating an M&A Session................................................................................................. Login............................................................................................................................. Change Log.................................................................................................................. On-line Help...................................................................................................................... Command Category ..................................................................................................... MMI Tutorial.................................................................................................................. System Messages ........................................................................................................ Control Keys ................................................................................................................. Command Invocation ........................................................................................................ Predefined Keys................................................................................................................ Formatting Keys ........................................................................................................... Control Keys ................................................................................................................. Field Parameter Input ....................................................................................................... Keyword........................................................................................................................ Decimal ........................................................................................................................ Decimal with Fixed Length ........................................................................................... Hexadecimal................................................................................................................. Text ............................................................................................................................... Dialing Digits ................................................................................................................ Dialing Digits Plus * and # ............................................................................................ DN Type........................................................................................................................ EQ Type........................................................................................................................ Range Indicator ............................................................................................................ Increment Indicator....................................................................................................... Scope Indicator ............................................................................................................ Field Indicator............................................................................................................... Undefined Data Indicator.............................................................................................. Command Prompt ........................................................................................................ Moving Between Command Levels .................................................................................. Row/Field Operation Format............................................................................................. Data Entry Mode............................................................................................................... Setup Mode ...................................................................................................................... Ranges ......................................................................................................................... Fixed Values ................................................................................................................. Interactive Mode ........................................................................................................... Add Operation................................................................................................................... Delete Operation............................................................................................................... Modify Operation .............................................................................................................. Display Operation ............................................................................................................. Help Operation.................................................................................................................. 1-1 1-1 1-1 1-1 1-2 1-2 1-2 1-2 1-3 1-3 1-3 1-4 1-4 1-8 1-9 1-9 1-10 1-10 1-10 1-10 1-10 1-10 1-10 1-11 1-11 1-11 1-12 1-13 1-13 1-13 1-14 1-14 1-16 1-17 1-17 1-18 1-19 1-20 1-21 1-22 1-24 1-24 i ISS 2, SECTION 4000-014-000 PERCEPTION 4000 TABLE OF CONTENTS SUBJECT PAGE CHAPTER 1 OPERATION (continued) Help Hierarchy Structure .............................................................................................. Terminating an M&A Session ........................................................................................... 1-25 1-28 EXAMPLES........................................................................................................................... Station Assignment (CMD 330) ........................................................................................ Operations.................................................................................................................... Parameters ................................................................................................................... Examples of ADD Operations ...................................................................................... Examples of DELETE Operations ................................................................................ Examples of MODIFY Operations ................................................................................ Examples of DISPLAY Operations ............................................................................... How to Use theKey ......................................................................................... How to Use the Command ................................................................ HELP Examples ........................................................................................................... COMMAND Selection Level ..................................................................................... OPERATION Selection Level ................................................................................... PARAMETER Selection Level .................................................................................. 2-1 2-1 2-2 2-3 2-7 2-10 2-13 2-15 2-19 2-22 2-22 2-22 2-25 2-30 COMMANDS......................................................................................................................... Command Format............................................................................................................. Command Name (Numeric ID).................................................................................... Prerequisite Commands............................................................................................... Operations.................................................................................................................... Parameters ................................................................................................................... System Error Messages ............................................................................................... Comments .................................................................................................................... Related Commands...................................................................................................... Command Notations ......................................................................................................... Maintenance & Administration Commands....................................................................... Account Code Assignment (CMD 348).................................. ACD Agent Assignment (CMD 356).................................. ACD Group Assignment (CMD 355).................................. ACD Group Parameter Assignment (CMD 357).................................. ACD Status Display and Remote Logout (CMD 358).................................. Alarm/Fault Display and Reset (CMD 160).................................. Announcement Pattern Assignment (CMD 353).................................. Area Code Restriction Tables (CMD 341).................................. Area/Office Code Restriction Tables (CMD 339).................................. Attendant Feature Key Assignment (CMD 371).................................. Attendant Group Assignment (CMD 372).................................. Attendant Incoming Call Priority Assignment (CMD 373).................................. Attendant Password Assignment (CMD 375).................................. Attendant Position Assignment (CMD 370).................................. Authorization Code Assignment (CMD 349).................................. Autodial Number Display (CMD 324).................................. Call Forwarding Destination Display (CMD 325).................................. 3-1 3-1 3-1 3-1 3-1 3-1 3-1 3-2 3-2 3-2 3-2 3-5 3-7 3-11 3-17 3-21 3-25 3-32 3-38 3-41 3-44 3-48 3-55 3-58 3-61 3-68 3-72 3-76 CHAPTER 2 CHAPTER 3 ii ISS 2, SECTION 4000-014-000 PERCEPTION 4000 TABLE OF CONTENTS SUBJECT PAGE CHAPTER 3 COMMANDS (continued) Call Pickup Group Assignment Canned Text/Advisory Message Creation Class of Service Assignment Clock Provider Assignment Clock Reset Common Carrier Assignment Coordinated Numbering Plan Assignment Country Code Assignment Country Code Restriction Tables Crash Dump Display Data Hunting Assignment Data Interface Parameter Assignment Data Station Assignment Data Station Parameter Assignment Data Structure Display Data Structure Display 2 Destination Restriction Level Assignment Device Service Status Dialing Definition Dictation Group/Machine Assignment DID/CCSA/DNIS ACD Parameter Assignment DID/CCSA/DNIS DISA LDN Assignment DID/CCSA/DNIS LDN Assignment DID/CCSA/DNIS Trunk Group Assignment Digital Carrier Channel Assignment Disk File Manipulation DTMF Receiver Assignment Emergency Call Destination Assignment Exception Restriction Tables Facility Restriction Level Profile Assignment File Consolidation File Dump Forced Account Code Toll-free Tables Group Speed Calling List Assignment Group Speed Calling Membership Assignment High Usage Data Destination Assignment I/O Port Assignment I/O Port Configuration Assignment Initiate Switchover Interchangeable Office Code Table Intercom Group Member Display Internal Call Alternate Routing Assignment ISDN Channel Group Assignment ISDN Channel Group Hunting Assignment ISDN IPRC and IPRI Card Assignment ISDN Service Min/Max Assignment ISDN Trunk Group Parameter Assignment LCR Area Code Routing Assignment (CMD 346).................................. (CMD 328).................................. (CMD 334).................................. (CMD 417).................................. (CMD 121).................................. (CMD 344).................................. (CMD 303).................................. (CMD 335).................................. (CMD 338).................................. (CMD 164).................................. (CMD 366).................................. (CMD 361).................................. (CMD 360).................................. (CMD 362).................................. (CMD 167).................................. (CMD 169).................................. (CMD 337).................................. (CMD 208).................................. (CMD 317).................................. (CMD 401).................................. (CMD 359).................................. (CMD 315).................................. (CMD 316).................................. (CMD 314).................................. (CMD 413).................................. (CMD 152).................................. (CMD 416).................................. (CMD 345).................................. (CMD 340).................................. (CMD 387).................................. (CMD 153).................................. (CMD 151).................................. (CMD 352).................................. (CMD 351).................................. (CMD 350).................................. (CMD 368).................................. (CMD 415).................................. (CMD 414).................................. (CMD 102).................................. (CMD 318).................................. (CMD 333).................................. (CMD 374).................................. (CMD 423).................................. (CMD 424).................................. (CMD 422).................................. (CMD 425).................................. (CMD 421).................................. (CMD 381).................................. 3-79 3-82 3-85 3-89 3-91 3-95 3-97 3-99 3-101 3-104 3-106 3-109 3-115 3-122 3-127 3-130 3-132 3-135 3-140 3-144 3-147 3-150 3-153 3-158 3-163 3-169 3-176 3-178 3-181 3-184 3-186 3-188 3-190 3-193 3-195 3-198 3-200 3-203 3-207 3-209 3-212 3-214 3-217 3-221 3-224 3-229 3-234 3-237 iii ISS 2, SECTION 4000-014-000 PERCEPTION 4000 TABLE OF CONTENTS SUBJECT PAGE CHAPTER 3 COMMANDS (continued) LCR Area/Office Code Routing Assignment LCR Country Code Routing Assignment LCR Digit Translation Profile Assignment LCR Routing Table Assignment LCR Special Routing Assignment LCR/Authorization TZ Change Assignment Label Print Logical Line Call Forward Assignment M&A Security Level and Access Assignment Memory Test Miscellaneous Device Assignment Modem Pool Assignment Name Dialing Assignment Night Bell Assignment Numbering Plan Assignment Private/Hotline Assignments Redundancy Selection Assignment SMDR Configuration Assignment Secondary Line Appearances Display Station Assignment Station Feature Key Assignment Station Feature Key Pattern Assignment Station Hunting Assignment Station-Level Parameter Assignment System DISA Security Code Assignment System Holiday Assignment System Inventory System Number Summary System Option Flag Assignment System Speed Calling Assignment System Timer Assignment T-1 Clock Provider Selection Assignment Terminal Maintenance Time Activated Command Programming Time Zone Assignment Timeout Routing Destination Assignment Trace Setup Traffic Measurement Object Assignment Traffic Measurement Setup Assignment Traffic Measurement Time Zone Assignment Trunk Assignment Trunk Group Assignment Trunk Group Parameter Assignment Trunk Group Routing Assignment Trunk Group Toll-free Tables Trunk Hunting Assignment Trunk PP Parameter Change Trunk Routing Assignment Trunk-to-Trunk Connection Assignment iv (CMD 382).................................. (CMD 380).................................. (CMD 386).................................. (CMD 383).................................. (CMD 384).................................. (CMD 343).................................. (CMD 312).................................. (CMD 322).................................. (CMD 403).................................. (CMD 144).................................. (CMD 400).................................. (CMD 347).................................. (CMD 367).................................. (CMD 405).................................. (CMD 300).................................. (CMD 332).................................. (CMD 410).................................. (CMD 409).................................. (CMD 327).................................. (CMD 330).................................. (CMD 331).................................. (CMD 320).................................. (CMD 342).................................. (CMD 329).................................. (CMD 321).................................. (CMD 404).................................. (CMD 210).................................. (CMD 326).................................. (CMD 408).................................. (CMD 402).................................. (CMD 407).................................. (CMD 412).................................. (CMD 206).................................. (CMD 110).................................. (CMD 336).................................. (CMD 323).................................. (CMD 168).................................. (CMD 902).................................. (CMD 900).................................. (CMD 901).................................. (CMD 313).................................. (CMD 310).................................. (CMD 420).................................. (CMD 307).................................. (CMD 311).................................. (CMD 309).................................. (CMD 364).................................. (CMD 308).................................. (CMD 305).................................. 3-239 3-242 3-245 3-249 3-254 3-257 3-260 3-262 3-264 3-267 3-269 3-272 3-277 3-280 3-283 3-289 3-293 3-295 3-298 3-301 3-312 3-322 3-328 3-333 3-338 3-341 3-344 3-350 3-354 3-359 3-362 3-367 3-369 3-377 3-381 3-385 3-387 3-391 3-394 3-397 3-400 3-406 3-414 3-418 3-422 3-425 3-428 3-431 3-434 ISS 2, SECTION 4000-014-000 PERCEPTION 4000 TABLE OF CONTENTS SUBJECT PAGE CHAPTER 3 COMMANDS (continued) UCD Group Assignment UNP Routing Assignment Uniform Numbering Plan Assignment Voice Paging/Code Call Assignment (CMD 354).................................. (CMD 302).................................. (CMD 301).................................. (CMD 319).................................. 3-438 3-442 3-445 3-448 CHAPTER 4 ERROR AND INFORMATION MESSAGES.......................................................................... Message Format............................................................................................................... Common Error Messages................................................................................................. Individual Command Error Messages............................................................................... 4-1 4-1 4-1 4-4 APPENDIX A FIELD PARAMETER INPUT CHARACTERS .......................................................... Appendix A-1 APPENDIX B MAINTENANCE & ADMINISTRATION COMMANDS.............................................. Appendix B-1 APPENDIX C MAINTENANCE & ADMINISTRATION FEATURES ................................................ Appendix C-1 APPENDIX D LINE PREFERENCE FIELD (PREF) (CMD 331)..................................................... Appendix D-1 GLOSSARY................................................................................................................................... Glossary-1 INDEX............................................................................................................................................ Index-1 FIGURES FIGURE 1-1 1-2 1-3 1-4 1-5 1-6 1-7 1-8 1-9 1-10 1-11 1-12 1-13 1-14 1-15 1-16 1-17 TITLE Command Header................................................................................................................. Hierarchy Levels.................................................................................................................... ESCAPE Key Loop Operation............................................................................................... Range Indicator..................................................................................................................... Increment Indicator ............................................................................................................... Scope Indicator ..................................................................................................................... Undefined Data Indicator ...................................................................................................... Command Prompt ................................................................................................................ Key Parameters..................................................................................................................... Example of Data Entry/Setup Mode...................................................................................... Example of Display .................................................................................... Example of Data Entry Mode ................................................................................................ Use of Ranges ...................................................................................................................... Fixed Values - ADD Operation .............................................................................................. Fixed Values - DISPLAY Operation....................................................................................... Interactive Mode (1) .............................................................................................................. Interactive Mode (2) .............................................................................................................. PAGE 1-4 1-5 1-6 1-11 1-12 1-12 1-13 1-13 1-14 1-15 1-16 1-16 1-18 1-18 1-19 1-19 1-20 v ISS 2, SECTION 4000-014-000 PERCEPTION 4000 FIGURE 1-18 1-19 1-20 1-21 1-22 1-23 1-24 1-25 1-26 1-27 1-28 2-1 2-2 2-3 2-4 2-5 2-6 2-7 2-8 2-9 2-10 2-11 2-12 2-13 2-14 2-15 2-16 2-17 2-18 2-19 2-20 2-21 2-22 2-23 2-24 2-25 2-26 2-27 2-28 2-29 2-30 2-31 2-32 2-33 2-34 2-35 3-1 3-1a 3-2 vi TABLE OF CONTENTS TITLE ADD Operation...................................................................................................................... ADD Confirmation ................................................................................................................. DELETE Operation - Busy Options....................................................................................... DELETE Confirmation........................................................................................................... MODIFY Operation - Busy Options....................................................................................... MODIFY Operation - Wait Options........................................................................................ DISPLAY Operation .............................................................................................................. Release, Version, Date ......................................................................................................... HELP Menu, Command Level............................................................................................... HELP Menu, Operation Level ............................................................................................... HELP Screen, Row/Field Level ............................................................................................. ADD Operation - Data Entry Mode ....................................................................................... ADD Operation - Setup Mode with Confirmation .................................................................. ADD Operation - Setup Mode without Confirmation ............................................................. ADD Operation - Setup Mode - Individual Entries ................................................................ DELETE Operation - Data Entry Mode ................................................................................. DELETE Operation - Setup Mode......................................................................................... DELETE Operation - Setup Mode - Forced Idle.................................................................... MODIFY Operation - Data Entry Mode ................................................................................. MODIFY Operation - Setup Mode (1) ................................................................................... MODIFY Operation - Setup Mode (2) ................................................................................... DISPLAY Operation - Complete Database List..................................................................... DISPLAY Operation - Specific Attributes Selected ............................................................... DISPLAY Operation - Ranges/Fixed Values (1) ................................................................... DISPLAY Operation - Ranges/Fixed Values (2) .................................................................... DISPLAY Operation - Subset of Text Entry .......................................................................... Key - Data Entry Mode ............................................................................................. Key - MODIFY Operation, Setup Mode .................................................................... Key - DELETE Operation, Setup Mode .................................................................... Operation - Data Entry Mode..................................................................... Operation - Setup Mode ............................................................................ Entry into HELP Operation - Command Level ...................................................................... HELP Menu - Command Level ............................................................................................. Command Categories ........................................................................................................... List of Specific Commands ................................................................................................... Specific Command Main Menu ............................................................................................. General Command Information............................................................................................. Exit from HELP Operation..................................................................................................... Entry into HELP Operation - Operation Level ....................................................................... Command Operations Menu ................................................................................................. MODIFY Operation Information ............................................................................................ Field Parameter Menus......................................................................................................... MODIFY Operation - Field Parameter Menu......................................................................... Field Parameter Description.................................................................................................. Stepping Up the Hierarchy Levels......................................................................................... Parameter Level HELP Screen ............................................................................................. Previous/Current Buffers....................................................................................................... Key Positions......................................................................................................................... Key Positions - PERCEPTION 4000 Digital Telephones....................................................... PAGE 1-20 1-21 1-21 1-22 1-23 1-23 1-24 1-25 1-26 1-27 1-27 2-8 2-8 2-9 2-10 2-11 2-12 2-12 2-13 2-14 2-15 2-16 2-17 2-17 2-18 2-18 2-19 2-20 2-21 2-22 2-22 2-23 2-23 2-23 2-24 2-24 2-25 2-25 2-25 2-26 2-26 2-27 2-28 2-28 2-29 2-30 3-31 3-74 3-315 ISS 2, SECTION 4000-014-000 PERCEPTION 4000 FIGURE 3-3 3-4 TABLE OF CONTENTS TITLE Key Positions - Electronic and DKT Digital Telephones ........................................................ Key Positions - AD1, AD2 Devices........................................................................................ PAGE 3-316 3-317 vii ISS 2, SECTION 4000-014-000 PERCEPTION 4000 This page left blank intentionally viii Introduction PERCEPTION 4000 ISS 2, SECTION 4000-014-000 INTRODUCTION GENERAL DESCRIPTION The PERCEPTION 4000 system provides various Maintenance and Administration (M&A) commands. These commands print out notification on potential or actual component failures, system usage reports, database reports, and diagnostic reports. The commands also allow you access to database attributes and system control parameters for modification purposes. A local or remote maintenance port is used to input the commands. The Man-Machine Interface (MMI) referred to in this document is the means by which the user interacts with the M&A console. Through this interaction, you may define facility access, feature access, and terminal attributes for voice stations, data stations, attendant consoles, and trunks. In addition, you may monitor system features, reports, and alarm conditions. This manual assumes that the M&A command user has a good working knowledge of telecommunications terms, technology, and the needs of end users. We recommend that you attend and successfully complete one of the courses on the PERCEPTION 4000 product line, at the technical level, prior to performing maintenance or administrative operations. PURPOSE This manual is meant to help maintenance and administrative personnel gain an understanding of the PERCEPTION 4000 M&A commands used for defining system features and hardware. For more information regarding your system hardware or interfacing with the PERCEPTION 4000 PBX system, refer to the PERCEPTION 4000 Database Programming Manual, Installation and Troubleshooting Manual, Installation Provisioning Manual, and Installation Site Guide. ORGANIZATION This manual is divided into four main sections. The first section provides an overview of the Man-Machine Interface operation. Step-by-step instructions are provided, detailing how to initiate an M&A session, use the online help feature, and invoke M&A commands. Section two shows several examples of M&A operations to assist you in understanding MMI operation. The third section lists and describes the M&A commands. Section four lists all system error and information messages. Appendices provide additional information such as listings of valid field parameters, and listings of commands, both by their ASCII character abbreviations, and their their M&A feature numbers. HOW TO USE THIS MANUAL To understand the operation of the M&A console, we recommend that you read through Chapter 1. In this section, procedures show you how to: ■ ■ ■ ■ ■ Initiate an M&A session Login to the system Invoke commands Use formatting and control keys Move between command levels ix ISS 2, SECTION 4000-014-000 PERCEPTION 4000 ■ ■ ■ ■ INTRODUCTION Access on-line help menus Enter data in the Data Entry, Setup, and Interactive modes Perform ADD, DELETE, MODIFY, and DISPLAY operations Terminate an M&A session Once you are familiar with MMI and the console operation, Chapter 2 reinforces what you have learned. After reviewing the sample operations, you will be ready to proceed with actual command interaction. CONVENTIONS USED IN THE MANUAL In the chapters that follow, several types of notation have been used to differentiate between operations, fields, data entry, and keys. ■ Maintenance and administration operations appear in all capital letters: ADD, DELETE, MODIFY, DISPLAY ■ Fields, which appear in Data Entry and Setup modes, are printed with quotation marks around them in descriptive text: The "EQUIP #" field.... or "AUTH CODE" is a required field. ■ Field parameters, or data input, are shown bolded and capitalized: When set to YES, an audible alarm goes off... or When ASY is entered ..... ■ Bolded, capitalized words enclosed in the less than (<) and greater than (>) signs signify keys on the M&A console keyboard: x ISS 2, SECTION 4000-014-000 Chapter 1 PERCEPTION 4000 OPERATION SECURITY LEVELS PERCEPTION 4000 Maintenance and Administration (M&A) has four different levels of security: ■ ■ ■ ■ Manufacturer (Toshiba) Vendor/distributor End-user Tenant levels Access to each operational level is determined by an M&A user's security password. A separate security password can be assigned to each level. Each command in the M&A system is assigned to a particular category of information on one of the four security levels. An M&A user can access any M&A commands that are assigned to his/her level of security, as well as those commands that are available to any lower security levels. Access to specific operations within commands can also be defined. For example, one M&A user may be allowed to modify command data, while another M&A user may only be allowed to display existing information. The privilege hierarchy follows the order above: Toshiba personnel have the most capabilities, while tenants have the least. Higher privilege levels may modify/display the security codes of any level below them. 1. Press . INITIATING AN M&A SESSION The key acts as an "enter information" control and is pressed to initiate an M&A session. This key is also pressed after each command or user response to a prompt to indicate the end of data input. All keys other than the key are ignored while the M&A system is idle. LOGIN 1. After pressing the key, the message, "SECURITY CODE=", displays. 2. Enter your security code and press . The prompt "COMMAND=" displays. Before accessing M&A commands, you must login to the system with an assigned security code, or "password". After pressing the key to initiate an M&A session, the screen displays the message, "SECURITY CODE=". Type in your password. Note that the cursor does not move, nor is the password displayed on the screen. If an invalid password is entered, an error message displays. After a third unsuccessful attempt to login, the M&A system ignores input from the requesting device for a period of three minutes. This measure is taken to prevent an unauthorized user from breaking the security codes to gain access to the system. 1-1 ISS 2, SECTION 4000-014-000 PERCEPTION 4000 OPERATION CHANGE LOG The Change Log file records all modifications made to the system at the maintenance console, and all feature registrations such as Call Forwarding destinations, Do Not Disturb, etc. These modifications are collected into a temporary buffer. Contents of the buffer are saved into a Change Log file when the buffer becomes full, when the day changes (i.e., midnight of each day), or when a logout from an M&A session occurs, either from a logout command or when the M&A terminal times out due to inactivity. When the Change Log file reaches 80 to 85 percent capacity, a warning message appears on the maintenance console alerting the system administrator of the condition. If 90 percent capacity is reached, a warning message is printed for every "buffer-to-file" movement. These messages allow the administrator to make plans to perform a file consolidation, which permanently records all of the changes and modifications. Upon performing a file consolidation, the Change Log file is written to the system disk for permanent storage, and then cleared. At the next system start-up, the modified database on the system disk is loaded into memory and the Change Log file is ready to record any new changes. ON-LINE HELP 1. Press . If assistance is required while in an M&A session, press the “?” (SHIFT-/) key. The present level of operation determines what appears on the display screen. The first level of operation, the Command Level, provides four different categories of assistance: ■ ■ ■ ■ Command Category MMI Tutorial System Messages Control Keys COMMAND CATEGORY To find information on a specific command, select the Command Category option. A list of available categories based on your security level displays on the screen. This display is in the form of a menu. Select a category and the system produces a “Command List.” After choosing a command, a menu displays offering general information or specific operational information. The menu hierarchy continues with the Operation Level and finally to specific fields within each operation. MMI TUTORIAL This category gives a brief explanation of M&A commands. SYSTEM MESSAGES 1-2 ISS 2, SECTION 4000-014-000 PERCEPTION 4000 OPERATION The system provides error and information messages during an M&A session. The System Messages category explains the format used for these messages. CONTROL KEYS The M&A program provides control key operation to perform various functions, such as to delete a field. The Control Keys Help option lists the control sequences and their functions. Refer to the "HELP Operation" section later in this chapter for more detailed information on the many levels of assistance available to you. COMMAND INVOCATION 1. "COMMAND=" XXXXXX... 2. Press . To invoke a command, respond to the "COMMAND=" prompt with the appropriate command identifier, then press the key. The command identifier is a multi-key input that consists of a three-digit identifier or a command keyword. As an example, the I/O Port Assignment command is identified as either 415 or as I/O_PORT_ASSIGN. Using a Numeric ID COMMAND=415 COMMAND NAME: I/O_PORT_ASSIGN OPERATION= Using a Command Keyword COMMAND=I/O_PORT_ASSIGN COMMAND NUMBER: 415 OPERATION= If a command keyword is used, only the characters that make the keyword unique are required. Since the keyword for command 414 (I/O Port Configuration Assignment) is I/O_PORT_CONFIG, when entering this command, I/O_PORT_C must be entered to differentiate it from I/O_PORT_A(SSIGN). The identifier cannot be used as part of any other input and must be terminated with the key. A command identifier is available at the "COMMAND=" prompt level only. The system verifies the level of access for the requested command and, if permitted, accesses the command and prompts you for the operation type: "OPERATION=". After entering the operation to be performed, the system again checks the access level. If you are permitted READ_ONLY access, then DISPLAY and ? (HELP) will be the only operations available. Standard operations include: 1-3 ISS 2, SECTION 4000-014-000 PERCEPTION 4000 OPERATION ADD DELETE MODIFY DISPLAY ? (HELP) Additional operations exist for special diagnostic and maintenance commands: ALARMS BACKUP RESTORE BUSY IDLE COMPARE COPY COUNTS CREATE ENABLE DISABLE FORMAT FREE INIT (Initialize) INS (In Service) OOS (Out-of-Service) INSTALL REMOVE PASSWORD RESET SETUP SWAP SWITCH Once you have entered an operation keyword, the system displays a command header, which is comprised of a set of fields that are separated by a “|” symbol. These fields form columns in which the data is to be entered. Figure 1-1 shows the command header for the Area Code Restriction command. Figure 1-1 TRGN DRL TYPE AC AC AC AC AC ... Command Header The command header also acts as a guide and prompts you as to what information is expected in each field. PREDEFINED KEYS Predefined keys are provided to give you added power. These keys include Formatting Keys and Control Keys. FORMATTING KEYS Formatting keys consist of either a single key, (i.e., ) or a combination of keystrokes, (i.e., ). These keys are used to: ■ Move between command input fields. ■ Correct the input line. ■ Abort long printouts/displays. ■ Move between operations. ■ Terminate a data input line. The following paragraphs describe the formatting keys used in the 1-4 ISS 2, SECTION 4000-014-000 PERCEPTION 4000 OPERATION implementation of PERCEPTION 4000 M&A commands. Carriage Return , , or is a single key entry used to indicate the end of data input and to automatically execute a command. It is available at all levels of the command hierarchy. Escape is a multi-key entry which consists of the keys on a standard keyboard. is used to abort from the current hierarchy level to the next level up, or to cancel (correct) the current line of input. For example, during a DISPLAY operation, is used to abort the display of a large set of data (i.e., halt the printout of a list of items). NOTE: An key on standard keyboards does not equate to an escape operation. The system's hierarchy levels are illustrated in the following figure. COMMAND LEVEL OPERATION LEVEL DATA ENTRY MODE SETUP MODE Figure 1-2 Hierarchy Levels An exception to this hierarchical order is the DISPLAY command, which moves directly from the Operation level to Setup mode, thereby bypassing Data Entry mode. Discussion of Data Entry and Setup modes can be found later in this chapter. The key is available at all levels of the command hierarchy except at the Command Level. Pressing the key while the cursor is at the beginning of a 'clear line' moves you back to the previous level of operation. A 'clear line' occurs after each hierarchical prompt or when the cursor is at the far left field in Data Entry and Setup modes. If is entered in Data Entry or Setup mode, an informational message displays indicating that the current input line was aborted. Note that the system displays a message indicating what the current 1-5 ISS 2, SECTION 4000-014-000 PERCEPTION 4000 OPERATION hierarchical level is: COMMAND= OPERATION= DATA ENTRY MODE: SETUP MODE: Certain rules apply to use of the key. Rules 1 and 2 apply to escapes within loop fields; Rule 3 applies at all times; and Rule 4 applies only when the resource is unavailable for modification/removal. Rule 1 Pressing while in the interactive mode in a loop operation provides two options: ■ To continue the current loop operation, skipping this entry. or ■ To abort the current loop operation. If the current loop operation is not the prime loop, after is pressed, the system asks whether to continue with prime loop entries, or to abort the prime loop. Figure 1-3 illustrates use of the key in a multi-loop operation. Figure 1-3 PRIME LOOP COMMAND = 401 COMMAND NAME: DICTATION_ASSIGN OPERATION = ADD CONFIRM EACH MODIFICATION (YES/NO) = NO GRP# DEV EQUIP# NAME SETUP MODE: SECOND LOOP 2: 1: 7 8 PRIME ENTITIES TO BE ADDED: 6 ENDING VALUE: 7 CONTINUE (C/R), ABORT ( ) = INTERACTIVE MODE: GRP# DEV EQUIP # NAME 2 1 60401 2 2 ESCAPE Key Loop Operation The system asks whether the current loop (DEV) should be aborted or should continue: CONTINUE (C/R) OR ABORT THE SECOND LOOP ( ) = Pressing continues the operation, skipping this entry. Pressing aborts the loop and displays the following message: 1-6 ISS 2, SECTION 4000-014-000 PERCEPTION 4000 OPERATION CONTINUE (C/R) OR ABORT THE PRIME LOOP ( ) = DATA ENTRY MODE: The operation is aborted and the system returns to Data Entry mode. Rule 2 Pressing on a 'clear line' moves the hierarchical level up one level, such as from Setup mode to Data Entry mode, from Data Entry mode to the OPERATION level, or from the OPERATION level to the COMMAND level. Rule 3 Whenever you abort from data input or halt the system from carrying out a task, such as displaying a report, an abort message displays confirming that the request has been carried out. Rule 4 If an entity is unavailable at the time of a modification/ removal request, the system asks whether a "FORCE TO IDLE" or a "WAIT WHEN IDLE" state should be posted. If "FORCE TO IDLE" is selected, the entity is made idle and the modification/removal request is carried out. If "WAIT WHEN IDLE" is selected, the system waits for the entity to become idle, and then carries out the modification/ removal request. An may be performed to abort the waiting process and display a message giving the options to force or abort the operation. Pressing again aborts the request and places the console in Data Entry mode. Operation of the key within Data Entry and Setup modes is described below. ■ Data Entry Mode 1. On a 'clear line' - takes you back to the OPERATION level. 2. Within an input line - lets you re-enter the current input line. ■ Setup Mode 1. On a 'clear line' - takes you back to Data Entry mode. 2. Within an input line - lets you re-enter the current input line (if a loop is not started or from a loop field). 3. Within a loop field on an input line - aborts the current loop and goes to the next higher loop or to Data Entry mode. Refer to the example, "How to Use the Key" in Chapter 2 for further information on using in the various levels of commands. 1-7 ISS 2, SECTION 4000-014-000 PERCEPTION 4000 OPERATION Tab is a single key entry used to terminate input in the current field and to move to the first column of the next field. This key is the same as pressing . A may also be entered to skip fields when entering data in Data Entry or Setup modes. Immediate Help (?) is implemented the moment it is pressed. Its function is to store the input entered so far, display an information menu based on both the command hierarchy and/or field that the question mark was entered in, process the help request, redisplay the data entered prior to the help request, and continue to accept input. The operation is available at all levels of the command hierarchy. Chapter 2 illustrates several HELP operations. CONTROL KEYS Special control keys have been defined to expand the power of the ManMachine Interface (MMI). When entering a control sequence, hold the key down while pressing the second key. Control keys and their functions are described below. Control-D deletes the original contents of a field in a MODIFY operation. However, not every field in the MODIFY operation has the delete option. Each command specifies which fields accept input. Control-P is used to enter Setup mode from Data Entry mode. Within Setup mode you may establish a set of conditions/instructions that the system will use to perform the current operation, such as adding a group of stations with identical parameters. Control-S stops the display on the output device. The command does not abort the process; it provides a method to halt the output, examine it, and then resume it (with a ) without affecting the system. This command is available in all levels of the command hierarchy, but is most often used during a DISPLAY operation. Control-Q resumes output that was halted when the keys were pressed. This command is available at all levels of the command hierarchy, but is most often used during a DISPLAY operation. 1-8 ISS 2, SECTION 4000-014-000 PERCEPTION 4000 OPERATION Control-F is used in Data Entry or Setup mode to duplicate the value used in the same field on the previous input line. After entering the system automatically displays the value and tabs over to the next available field in the operation. In Setup mode, this control sequence is used on the second line of data input. Control-R is used in Data Entry or Setup mode to duplicate the values from the previous input line for the remaining fields on the current input line. The system automatically displays the values under each of the remaining fields. In Setup mode, this control sequence is used on the second line of data input. Control-W redisplays the most recent system prompt and/or command header and the current line of input. The command is implemented immediately but does not affect the current line of input. If the cursor is on a 'clear line' then only the system prompt or command header is displayed. If is entered within an operation, the command header displays along with the current input line. This command is available at all levels of the command hierarchy. Several operations are illustrated in Chapter 2 under "How to Use the Command". FIELD PARAMETER INPUT M&A commands accept various forms of data input. These data types are listed as: Keyword, Decimal, Decimal with fixed length, Hexadecimal, Text, Dialing Digits, Dialing Digits plus * and #, DN Type, or EQ Type. The following paragraphs describe these data types along with the various field parameters used in the M&A commands. Note that HELP messages for individual operations display what specific data type is expected for each field. Appendix A provides a complete listing of valid field parameter input characters. KEYWORD A keyword field parameter is composed of a letter or digit followed by up to 19 additional letters, digits, or the "_" character. A keyword must contain at least the minimum number of characters that will uniquely distinguish it from the other keywords defined for the selected field. For example, if the keywords for a field are: AAA, AAB, ABB, and BBB, the minimum 1-9 ISS 2, SECTION 4000-014-000 PERCEPTION 4000 OPERATION characters that could be entered to select each keyword are: AAA, AAB, AB, and B respectively. DECIMAL The decimal field parameter is composed of a set of digits (0 to 9). The maximum number of digits permitted is unique to the command and the operation. DECIMAL WITH FIXED LENGTH This field parameter indicates that a fixed amount of digits must be input. For example, in the System Speed Calling Assignment command (CMD 402), the "INDX" field requires a three-digit code, with valid input of 001 to 999. All three digits must be entered to be valid. HEXADECIMAL The hexadecimal field parameter is composed of a set of digits (0-9) and/or the letters: A, B, C, D, E, or F. TEXT A text field parameter is composed of a set of ASCII characters (digits, letters, and/or symbols), with the exception of the comma (,), hyphen (-), and colon (:). As an example, in the ACD Agent Assignment command (CMD 356), the format for the "NAME" field is zero to nine ASCII characters in length including spaces and punctuation. DIALING DIGITS Dialing digits include the numbers 0 to 9, and specify a destination number. The maximum number of digits permitted is unique to the command and the operation. DIALING DIGITS PLUS * AND # In addition to the numbers 0 to 9, the characters * and # are used when programming telephone functions, such as dial tone detection and timed pauses. DN TYPE The Directory Number (DN Type) field parameter is the same as the dialing digits field parameter. 1-10 ISS 2, SECTION 4000-014-000 PERCEPTION 4000 OPERATION EQ TYPE Each line or trunk is assigned to a circuit on a line card. The Equipment Number field parameter (EQ Type) defines the hardware location of the connection, and is five or six digits in length. The first one or two digits (1 to 10) represent the shelf number; the next two digits represent the card slot number; and the last two digits represent the circuit number. RANGE INDICATOR The range indicator (:) terminates input in a field and indicates that the next line of input will contain the upper/lower range value of the field. This parameter is used in numeric data fields and only in Setup mode. After entering the range indicator, the cursor positions itself in the next field and waits for data input. SETUP MODE: 10503: 10510 2010 RANGE INDICATOR NO NO RNG YES . . . . PRIME ENTITIES TO BE MODIFIED: 8 ENDING VALUE: 10510 CONTINUE (C/R), ABORT ( ) = Figure 1-4 Range Indicator If the range value on the second line is less than the range value on the first input line, the system re-arranges the low and high values internally and displays them incrementally. The default increment for a field is determined by the system. To change the increment value, enter a comma after the range value in the second input line, and enter the increment value on the third line (see the following section entitled "Increment Indicator"). In addition, range indicators may define the bounds of loop fields versus displaying a 'range' of values. DELETE and DISPLAY operations may use ranges, whereas other operations may use looping. INCREMENT INDICATOR The increment indicator (,), used in Setup mode, terminates input in a field and indicates that the next line of input will contain the value to use to increment the field. This parameter is only used in fields with range indicators and must be entered after the range value in the second input line. The default value is 1. Figure 1-5 illustrates an increment operation. 1-11 ISS 2, SECTION 4000-014-000 PERCEPTION 4000 OPERATION SETUP MODE: INCREMENT INDICATOR 2010 NO NO RNG 10503: 10510, 2 YES . . . . PRIME ENTITIES TO BE MODIFIED: 4 ENDING VALUE: 10509 CONTINUE (C/R), ABORT ( ) = Figure 1-5 Increment Indicator If the increment value being used does not match the last value when the range cycle completes, the system displays how many operations will take place and what the last value will actually be. The option of aborting the requested sequence or continuing the operation is given. In a DISPLAY operation, however, after entering the increment indicator, the system automatically displays the requested information without any notification of number of entities to be displayed or ending value. The (,) acts like a key in that it automatically moves the cursor to the beginning of the next field if another loop field is in the command header. SCOPE INDICATOR The scope indicator (-) terminates input in a field and indicates that the input value in the next field will contain the upper/lower value of the field. This parameter is used in ADD and DELETE operations. As an example, the Area/Office Code Restriction Tables (CMD 339) may use the scope indicator as shown in Figure 1-6. TRGN 2 DRL 12 TYPE AC OC OC DNY 312 500 - 600 OC OC OC OC OC SCOPE INDICATOR Figure 1-6 Scope Indicator The scope indicator includes all office codes from 500 to 600 in area code 312. Differences between the scope and range fields are: ■ ■ 1-12 Increment of the scope field is always 1. The scope parameter is used in both the Data Entry and Setup modes. However, the range field can only be used in Setup mode. ISS 2, SECTION 4000-014-000 PERCEPTION 4000 OPERATION ■ Scope input is not allowed in a DISPLAY operation, though output may appear in scope-type format. FIELD INDICATOR The field indicator (|) is displayed by the system and is used as a field separation indicator to aid in lining up the cursor under the proper field. All input lines within an operation terminate with the field indicator displayed. UNDEFINED DATA INDICATOR The undefined data indicator (.) is used by the system during report displays to indicate fields for which no data has been defined. The character occurs in non-text, optional input or locked fields and displays across the entire field, as shown in the "EXT" field in the Station Assignment command (CMD 330) in Figure 1-7. EQUIP # PRM DN TYPE PAT 10401 10402 5001 5002 2010 2010 1 1 A1 A2 EXT RNG NO NO ........ RNG NO NO ........ RNG COS ... 3 3 ... ... UNDEFINED DATA INDICATORS Figure 1-7 Undefined Data Indicator COMMAND PROMPT The command prompt (=), which is displayed by the system, acts as a ready indicator notifying you that the system is ready to receive input. This indicator is not a field parameter. The prompt is used at the COMMAND and the OPERATION hierarchical levels, as illustrated in the following figure. COMMAND PROMPT COMMAND = 330 COMMAND NAME: STA_ASSIGN OPERATION = ADD COMMAND PROMPT Figure 1-8 Command Prompt 1-13 ISS 2, SECTION 4000-014-000 PERCEPTION 4000 OPERATION MOVING BETWEEN COMMAND LEVELS Various methods are available for moving between the levels of commands in an M&A session. ■ ■ ■ ■ ■ ■ To go from the COMMAND level to the OPERATION level, enter the three-digit command identifier or the command keyword and press . To go from the OPERATION level into Data Entry mode, enter the operation desired, such as ADD, DELETE, or MODIFY, and press . To go into Setup mode, press on a 'clear line' while in Data Entry mode. On a 'clear line' in Setup mode, press to return to Data Entry mode in ADD, DELETE, and MODIFY operations. On a 'clear line' in Data Entry mode, press to return to the "OPERATION=" prompt. To go to the "COMMAND=" prompt level, press at the "OPERATION=" prompt. Access to each command and operation is restricted based on your security code. If access to a command is denied, the system displays an error message and returns to the "COMMAND=" prompt. If access to an operation is denied, the system displays an error message and returns to the "OPERATION=" prompt. ROW/FIELD OPERATION FORMAT The following is a general explanation of the row/field operation format. Certain operations may vary from this explanation in one or more particulars, and exceptions are mentioned in the appropriate command/ operation description. Operations in row/field format use one or more entities, called key parameters. Examples of key parameters include directory numbers, equipment numbers, and group numbers. Figure 1-9 shows the key parameters (EQUIP # and TGN) in the row/field format for the "Trunk Assignment" command (CMD 313). EQUIP # TGN ORG KEY PARAMETERS Figure 1-9 Key Parameters 1-14 TERM SIG CO SUP TYP ST DT ... ISS 2, SECTION 4000-014-000 PERCEPTION 4000 OPERATION After selecting a specific command and operation, the system may ask a series of questions based on the operation. Once these are answered, a command header is displayed. The command header, as shown in Figure 1-9, serves as both a prompt and a guide. The column headings denote categories of attributes relevant to the selected command and operation. At this point, you are in Data Entry mode (Setup mode for the DISPLAY operation). From Data Entry mode you may request HELP, enter the desired data one entity at a time, or go to Setup mode by using the command. The response to the command header is a command line which consists of entries in the fields designated by the command header. The command line may be up to 80 characters long and consist of a single row of information in Data Entry mode and up to three rows in Setup mode (as illustrated in Figure 1-10). DATA ENTRY MODE: 10405 2020 SETUP MODE: 10506: 10516, 2 NO 15 ... Figure 1-10 Example of Data Entry/Setup Mode The exact length of input depends on the length and number of fields in the command header. To move from one field to the next, press the key or use one of the two automatic duplicate data commands ( or ). When any of these keys are used to move to the next field, a vertical bar (|) displays between the two fields and the cursor moves to the first column of the next field; or, the remaining fields are duplicated and the carriage return is automatically implemented, depending on the control sequence entered. When the command line is complete, press to enter the information into the system. In Setup mode, the line is examined to determine if additional information is to be entered. For example, one of the entries in a field might end with a ":" which indicates that the upper/lower range value will be entered on the next command line. The system waits for the next command line input and then examines it. If still more input is expected, the system will again wait for input. This continues until all input has been entered or there is an error in the command line. 1-15 ISS 2, SECTION 4000-014-000 PERCEPTION 4000 OPERATION The system evaluates the command line for correctness only after the entire line has been entered, and, if incorrect, indicates the specific field entries that are invalid. You can request the system to redisplay the command header by entering a without additional input under the first field. Figure 1-11 illustrates operation of a entry. DATA ENTRY MODE: 10404 10405 5016 2020 EQUIP # PRM DN TYPE PAT A1 10405 2020 A2 EXT RNG COS . . . Figure 1-11 Example of Display In a DISPLAY operation, by entering a and a on the 'clear line' under the command header, all information for the command is displayed. See the first example in Chapter 2 under "Examples of DISPLAY Operations" for an illustration of key operation. Help is available for an operation by pressing after the "OPERATION=" prompt. For detailed information about the data expected for a field, select the summary option from the HELP menu. In general, the following operations are available for each command: ADD, DELETE, MODIFY, and DISPLAY. DATA ENTRY MODE 1. At the "COMMAND=" prompt , enter the command keyword or numeric ID. The "OPERATION=" prompt appears. 2. Enter the operation type. Data Entry mode is activated. NOTE: If a DISPLAY operation is entered, the system automatically goes into Setup mode, bypassing Data Entry mode. 1-16 In this mode, data is entered on a single entity basis. A command header is displayed upon entering Data Entry mode from the "OPERATION=" prompt. Ranges and increments are not allowed, but scope-type input is allowed. A single line of input is used to indicate the modifications to be made to the entity. The modification takes place immediately after the key is pressed (if the input line passes the validation checks). All fields that are required to have input in them for this command must be entered on this single input line, as illustrated in Figure 1-12. DATA ENTRY MODE: TRGN 2 DRL 12 TYPE DNY AC OC OC OC OC 312 500 - 600 Figure 1-12 Example of Data Entry Mode OC OC OC ISS 2, SECTION 4000-014-000 PERCEPTION 4000 OPERATION You may correct a line of input or abort by using the key. If is entered on a 'clear line', the system exits the current operation and goes to the "OPERATION=" prompt level. Refer to Chapter 2 for examples of Data Entry mode operation. SETUP MODE 1. On a 'clear line' in Data Entry mode, press . Setup mode is activated. In Setup mode, you may enter ranges, increments, and/or fixed values. The system uses these entries to automatically assign values to some or all of the fields. Up to three lines of data may be entered in Setup mode. Valid input is listed with each command description in Chapter 3. If an incorrect range or value is entered, an error message appears. Upon completion of all instruction lines necessary to perform the operation, the system validates any ranges entered, displays how many repetitions of the first loop will take place, indicates what the final value for the first loop's range will be, and prompts whether these conditions match the request. Figure 1-5 (under "Increment Indicator") illustrates a Setup mode operation. If you do not abort from Setup mode at this time, the system may prompt you for additional conditions based on the operation, such as whether to confirm the modification prior to performing it. The system then automatically performs the operation. The following are rules for Setup mode: RANGES Rule 1 Ranges must remain within the scope of the controlling loop in ADD, DELETE, MODIFY, and DISPLAY operations. Rule 2 In a DISPLAY operation, ranges are used as a limiting factor in fixed form numeric field(s). In the following figure, entries in the "EQUIP #" field apply to Rule 1, while entries in the "PRM DN" field apply to Rule 2. 1-17 ISS 2, SECTION 4000-014-000 PERCEPTION 4000 OPERATION SETUP MODE: EQUIP # PRM DN TYPE PAT A1 10101: 10502 5005: 5035 10404 10405 10501 10502 5015 5016 5025 5035 2010 2020 2010 2010 1 2 1 1 NO NO NO NO A2 EXT RNG COS . . . NO NO NO NO ... ... ... ... RNG RNG RNG RNG 3 2 3 2 ... ... ... ... Figure 1-13 Use of Ranges Only "EQUIP #"s 10101 through 10502 with a "PRM DN" between 5005 and 5035 display. FIXED VALUES In ADD and MODIFY operations, fixed values cannot be changed interactively. For example, Figure 1-14 illustrates an ADD operation where Add-on modules 1 and 2 (A1 and A2) and Data Security (SEC) are set to NO for equipment numbers being added to the system. In addition, the "RNG" field is set to RNG for all devices. When the command is executed, these fields cannot be modified. To make any changes, you must re-enter the device "EQUIP #" to be changed and enter the appropriate data. SETUP MODE: EQUIP # PRM DN TYPE PAT A1 10505: 10510 10505 10506 10507 10508 10509 10510 5065 5076 5085 5095 5105 5115 A2 EXT RNG COS NO NO 2020 2020 2020 2010 2020 2010 2 2 2 1 2 1 NO NO NO NO NO NO NO NO NO NO NO NO ... RNG ... ... ... ... ... ... RNG RNG RNG RNG RNG RNG 2 2 2 3 2 3 ... ... ... ... ... ... Figure 1-14 Fixed Values - ADD Operation In a DISPLAY operation, fixed values are used as limiting factors in any attribute or loop field. Figure 1-15 illustrates a fixed value entry in a DISPLAY operation. 1-18 ISS 2, SECTION 4000-014-000 PERCEPTION 4000 OPERATION SETUP MODE: EQUIP # PRM DN TYPE PAT A1 A2 EXT RNG COS 10501: 10510 10505 10506 10507 10508 10509 10510 5065 5076 5085 5095 5105 5115 ... 2020 2020 2020 2010 2020 2010 2 2 2 1 2 1 NO NO NO NO NO NO NO NO NO NO NO NO ... ... ... ... ... ... RNG RNG RNG RNG RNG RNG 2 2 2 3 2 3 ... ... ... ... ... ... Figure 1-15 Fixed Values - DISPLAY Operation Only "EQUIP #"s between 10501 and 10510 are displayed. If an is entered in the middle of an input line in Setup mode, the current input line is ignored, an abort message is displayed, and the cursor moves to the far left column on the next line. INTERACTIVE MODE Setup mode is interactive in an ADD operation. When adding a number of stations/equipment with the same parameters, this mode assists in speeding up the process. The first line of input includes the parameters to be set for all of the stations/equipment being added. Figures 1-16 and 1-17 illustrate interactive mode operation. SETUP MODE: EQUIP # PRM DN TYPE PAT A1 10507: 10509 2010 1 A2 EXT RNG COS NO NO 3 ... ... PRIME ENTITIES TO BE ADDED: 3 ENDING VALUE: 10509 CONTINUE (C/R), ABORT ( ) = CONFIRM EACH ADD (YES/NO) = NO 10507 * * The cursor stops here and waits for input. Figure 1-16 Interactive Mode (1) 1-19 ISS 2, SECTION 4000-014-000 PERCEPTION 4000 OPERATION Enter the "PRM DN" and press . The cursor moves to the next valid empty field (RNG) and waits for input. After each empty field is filled in or tabbed over (->), the system fills in the balance of the input line with predefined values and moves the cursor to the end of the line. Press and the cursor automatically positions itself in the first column under the "PRM DN" field for the next "EQUIP #". 10507 10508 10509 5065 -> 5069 -> 5085 -> 2010 NO NO . . . 2010 NO NO . . . 2010 NO NO . . . -> YES -> YES -> YES 3 . . . 3 . . . 3 . . . DATA ENTRY MODE: Figure 1-17 Interactive Mode (2) Looping within the operation is carried out by the MMI. You are not permitted to alter a loop sequence while in the Interactive mode. The key may be used to correct a line of input or abort from a loop. Refer to the "Formatting Keys" section earlier in this chapter for more complete details on use of the key. If Interactive mode completes naturally, or aborts because of an error condition or use of the key, the system automatically goes to Data Entry mode. NOTE: A message displays every time a transition from one mode to another occurs, or when the key is pressed. Refer to Chapter 2 for examples of Setup mode operations. ADD OPERATION 1. At the "OPERATION=" prompt, enter ADD. 2. Press . Upon entering ADD at the "OPERATION=" prompt, the system goes into Data Entry mode and displays the command header. In this mode, single entity/attribute adds may be performed. Figure 1-18 is an example of an ADD operation for the Miscellaneous Device Assignment command (CMD 400). DEV AM02 EQUIP # USAGE 011207 ACD Figure 1-18 ADD Operation The option of going into Setup mode in an ADD operation is available for most M&A commands by pressing from a 'clear line' state. In this mode you may define a sequence of installations that are to be 1-20 ISS 2, SECTION 4000-014-000 PERCEPTION 4000 OPERATION performed automatically by the system. The data entered at this level determines if any interactive entry will take place. Once all input of command lines have been made, the system automatically performs the operation. If ranges were entered in any of the loop fields, the system first displays a message as to how many entities will be added and then asks whether a confirmation prompt should appear after every loop is incremented. If you select the confirmation option, each command line is displayed, followed by a prompt asking whether or not you wish to perform the install as listed. An example of this, using the Station Assignment command, (CMD 330) is illustrated in Figure 1-19. 10507 5065 -> 2010 NO NO (YES/NO) = -> -> YES 3 . . . Figure 1-19 ADD Confirmation Upon completion, the system automatically returns to Data Entry mode. Note that any error condition encountered aborts the system to Data Entry mode. Refer to Chapter 2 for examples of the ADD operation. DELETE OPERATION 1. At the "OPERATION=" prompt, enter DELETE. 2. Press . Upon entering the DELETE operation from the "OPERATION=" prompt, the system goes into Data Entry mode and displays the appropriate command header. Single entity/attribute deletions may be performed in this mode. If the entity is unavailable for removal, the system displays the message shown in Figure 1-20. EQUIPMENT IN USE: 1. FORCE TO IDLE 2. WAIT FOR IDLE CANCEL REMAINING REMOVAL REQUESTS ACTION =_ Figure 1-20 DELETE Operation - Busy Options The option of going into Setup mode in a DELETE operation is available for most M&A commands by pressing from a 'clear line' state. In this mode you may define a sequence of deletions that are to be performed automatically by the system. Upon completing input of all command lines, the system automatically executes the commands. If ranges were entered in any of the loop fields, the system displays how 1-21 ISS 2, SECTION 4000-014-000 PERCEPTION 4000 OPERATION many entities will be deleted, displays the ending value, and prompts to continue or abort, as illustrated in Figure 1-21. SETUP MODE: 10503: 10505 PRIME ENTITIES TO BE DELETED: 3 ENDING VALUE: 10505 CONTINUE (C/R), ABORT ( ) = EQUIP # 10503 PRM DN (YES/NO) = Y Figure 1-21 DELETE Confirmation Enter YES if this station is to be deleted, or NO if this station is to be saved, then press . Once all command lines have been executed, the system automatically goes to Data Entry mode. If an entity is in use or busy, the system displays the options to 'Force to Idle', 'Wait for Idle', or 'Cancel Remaining Removal Requests'. If "WAIT FOR IDLE" is selected, the system waits for the entity to become idle, and then carries out the removal request. An may be performed to abort the waiting process and display a message giving the options to force or abort the DELETE operation. Pressing again aborts the request and places the console in Data Entry mode. An error condition also aborts the operation and returns the session to Data Entry mode, as determined by each command/operation. Refer to Chapter 2 for examples of the DELETE operation. MODIFY OPERATION 1. At the "OPERATION=" prompt, enter MODIFY. 2. Press . "CONFIRM EACH MODIFICATION (YES/NO) =" "DISPLAY ORIGINAL VALUES (YES/NO)=" 1-22 When first entering the MODIFY operation from the "OPERATION=" prompt, the system asks whether to confirm each modification and whether the Original/New values for the entity (primary field) should be displayed. After entering a YES or NO in response to these inquiries, press . The command header displays and the system enters Data Entry mode. Individual field modifications may be performed in this mode. Both the entity and at least one other field must be entered. When input is completed, press to automatically execute the modifications. ISS 2, SECTION 4000-014-000 PERCEPTION 4000 "DISPLAY NEW VALUES (YES/NO)=" OPERATION If the entity is unavailable for the modification, the system responds with the options shown in Figure 1-22. 1. FORCE TO IDLE 2. WAIT FOR IDLE CANCEL REMAINING MODIFICATION REQUESTS ACTION =_ Figure 1-22 MODIFY Operation - Busy Options The option of going into Setup mode in a MODIFY operation is available for most M&A commands by pressing from a 'clear line' state. In Setup mode, you may define a sequence of modifications that are to be performed automatically by the system. Note that interactive data entry is not permitted in a MODIFY operation. Upon completing input of all command lines in Setup mode, the system automatically executes the commands, displaying each command line as it is executed, if specified. If an entity is in use or busy, the program halts and displays the options to wait, skip, or force the modification. If "WAIT FOR IDLE" is selected, the system waits for the entity to become idle, and then carries out the modification. An may be performed to abort the waiting process and display a message giving the options to force or abort the MODIFY operation, as illustrated in Figure 1-23. Pressing again aborts the request and places the console in Data Entry mode. 1. FORCE TO IDLE ABORT THE MODIFICATION ACTION =_ Figure 1-23 MODIFY Operation - Wait Options If the key is entered prior to modification of the waiting entities, the system cancels the modification request for those entities. Once all command lines have been executed, the system automatically goes to Data Entry mode. If an error condition occurs, the system asks whether to continue with the next modification or to abort the operation and return the session to Data Entry mode. Refer to Chapter 2 for examples of the MODIFY operation. 1-23 ISS 2, SECTION 4000-014-000 PERCEPTION 4000 OPERATION DISPLAY OPERATION 1. At the "OPERATION=" prompt, enter DISPLAY. 2. Press . Upon entering the DISPLAY operation from the "OPERATION=" prompt, the appropriate command header displays and the system goes into Setup mode, bypassing Data Entry mode. In Setup mode, you may define a sequence of entities that are to be displayed on the output device. After completing input of the command lines and pressing , the system automatically executes the commands. If ranges are entered in any of the fields, the system uses these values to limit the scope of the search algorithm. Figure 1-24 illustrates a DISPLAY operation. SETUP MODE: EQUIP # PRM DN TYPE PAT A1 A2 EXT RNG COS . . . 2020 1: 9 10405 10504 10513 10514 5015 5055 5166 5170 2020 2020 2020 2020 2 2 2 2 NO NO NO NO NO NO NO NO . . . . . RNG . . . . . RNG . . . . . RNG . . . . . RNG 3 2 2 3 ... ... ... ... Figure 1-24 DISPLAY Operation In this example, all 2020-type devices with a Class of Service between 1 and 9 are displayed. Any values entered in Setup mode must exactly match the configuration for the entity in order for the entity to be displayed. Only entities in which every condition matches are displayed. The system automatically returns to Setup mode after listing the requested data. may be pressed at any time to cancel the display and return to Setup mode. Pressing the and keys on a 'clear line' causes all information in the database for the command to display. Refer to Chapter 2 for more examples of the DISPLAY operation. HELP OPERATION 1. Press . 1-24 The HELP operation is a menu driven hierarchical system of text information. Each level of the hierarchy contains more detailed information than the preceding level. Access to the HELP feature is via the control key. When this key is entered, the system interrupts the current input and ISS 2, SECTION 4000-014-000 PERCEPTION 4000 OPERATION goes into a HELP menu. Upon exiting the HELP operation, the system redisplays the last input line up to the interruption ( entry) and allows you to resume input at that point. HELP HIERARCHY STRUCTURE The hierarchy of the HELP operation follows the same hierarchy as the Maintenance Console Operation in that there are three distinct levels of access and capability: ■ ■ ■ Command Selection Operation Selection Parameter Selection After each selection is made from a menu, a new menu displays with a set of options. These options note specific details about the selected menu item, or additional information regarding a specific operation, entity, or attribute display. To access an adjacent hierarchical level, you must move back up the hierarchy to the point from which the path to the new item may be accessed. Access to commands is based on the security code entered at login time. Release Number, Version Number, and Date This information indicates the current release number, version number, date, and time that the system program module was created, and displays along with each HELP menu, as illustrated in the following figure. Release X.X Version X.X.X Day Month Date and Time Figure 1-25 Release, Version, Date Command Selection Level The Command Selection level, accessed by pressing the key after the "COMMAND=" prompt, provides access to a list of command categories, plus other pertinent information. See Figure 1-26. 1-25 ISS 2, SECTION 4000-014-000 PERCEPTION 4000 OPERATION COMMAND = ? HELP MENU Release X.X Version X.X.X Day Month Date and Time Select one item: 1. Command Category 2. MMI Tutorial 3. System Messages 4. Control Keys Q. Quit Help Operation ITEM NUMBER = Figure 1-26 HELP Menu, Command Level The Command Category provides a list of the available categories, such as administrative commands, station commands, trunk commands, or maintenance commands. The system only displays help for those commands which you are authorized to access, as based on your entered security code. The lists of command categories, commands, and operations in the menus are adjusted accordingly. Once a specific command is selected, the system loads the overlay file for the command from the disk. Operation Selection Level This help level, as illustrated in Figure 1-27, provides information about operations and field parameters available for the selected command. The system only displays help for those operations which you are authorized to access, based on your entered security code. The lists of operations and fields in the submenus are adjusted accordingly. Information about other commands is not available from this level. 1-26 ISS 2, SECTION 4000-014-000 PERCEPTION 4000 OPERATION OPERATION = ? HELP MENU Release X.X Version X.X.X Day Month Date and Time Select one item: Command ID: (cmd366) 1. ADD 2. DELETE 3. MODIFY 4. DISPLAY 5. Field Parameters Q. Quit Help Operation ITEM NUMBER = Figure 1-27 HELP Menu, Operation Level Parameter Selection Level This help level provides specific information about the selected field. Figure 1-28 shows a parameter-level help screen. EQUIP # PRM DN TYPE PAT A1 A2 EXT RNG COS 11101 4220 2010 1 ? ... Add-On Module Number 1 (A1) Keyword Type: Not allowed Value: N/A Format: Keyword: NO - No Add-On M1 - Add-On module 20 keys type M2 - Add-On module 60 keys type Required: ADD operation only for PERCEPTION 40xx telephone types Range: Not allowed Loop Field: Not allowed Figure 1-28 HELP Screen, Row/Field Level Information about other operations or commands is not available from this level of the help hierarchy. Refer to Chapter 2 for more examples of the HELP operation. 1-27 ISS 2, SECTION 4000-014-000 PERCEPTION 4000 OPERATION TERMINATING AN M&A SESSION 1. At the "COMMAND=" prompt, enter LOGOUT or 0. 2. Press . 1-28 To terminate a session and return the M&A system to the idle state, enter LOGOUT or 0 (zero) in response to the "COMMAND=" prompt and then press the key. The system responds with a logout message. If you leave the terminal without logging out, the system terminates the session after approximately one to thirty minutes (depending on the system parameter) and automatically displays an information message. ISS 2, SECTION 4000-014-000 Chapter 2 PERCEPTION 4000 EXAMPLES Examples of how to use the Maintenance and Administration (M&A) Man-Machine Interface (MMI) are presented in this chapter. The Station Assignment command is used to illustrate the various operations. STATION ASSIGNMENT (CMD 330) The Station Assignment command is the primary command in assigning stations to the system. This command defines the station's prime directory number, establishes linkage to a hardware circuit, instructs the system on what type of station this is (digital, electronic, analog single-line) and defines terminal-level and prime-line attributes. The Station-Level Parameter Assignment command (CMD 329) is also required to complete fundamental station information. Multi-line devices also require the Station Feature Key Assignment command (CMD 331) for further definition. Attributes defined/modified with this command include: Equipment Number Prime Directory Number Station Type Add-on Module #1 (20/60 key) Add-on Module #2 (20/60 key) Analog Extension Ring Option Data Security Class of Service Destination Restriction Level Facility Restriction Level Profile LCR Queue Priority Level Answer Position Station Group Number Station Owner's Name Department Name EQUIP # PRM DN TYPE A1 A2 EXT RNG SEC COS DRL FRL QPL ANSPOS GRP NAME DEPT NOTES: 1. If the station's "TYPE" field is an ID10 or ID20 (digital telephone with DIU), the station must be assigned to a DSTI card configured for 2B operation, thereby allowing for simultaneous voice and data communications. 2. If the station's "TYPE" field is a 2010 or 2020 (digital telephone without DIU), the station may be assigned to a DSTI card configured for 1B or 2B operation. When installed on a DSTI card configured for 2B operation, a '2B' device (ID10 or ID20) must already be assigned to the card. 3. If a 10-key or 20-key digital telephone is selected in the "TYPE" field (2010 or 2020) and installed on a DSTI card configured for 2B operation, the circuit's data channel is ignored by the system. 4. In a MODIFY operation, a '2B' device may not be changed to a '1B' device. 2-1 ISS 2, SECTION 4000-014-000 PERCEPTION 4000 EXAMPLES OPERATIONS Available operations: ADD DELETE MODIFY DISPLAY ? (HELP) The following sections describe the function and required data fields for each operation. Abbreviations used include: req opt locked - Data is required in this field. - Data is optional in this field. - This field is not available for modification. ADD EQUIP # | PRM DN | TYPE | PAT | A1 | A2 | EXT | RNG | COS | DRL | FRL | QPL | ANSPOS | SRG | NAME | DEPT req opt locked opt req opt locked opt The ADD operation assigns a station port to a spare equipment port location. You are required to enter the minimum amount of data that defines the station port. The directory number (PRM DN) selected must meet the constraints established for prime directory numbers. Loops are permitted so that you may set up large numbers of station ports with one operation. DELETE EQUIP # | PRM DN | req opt This operation changes a station port to a spare equipment port. The equipment number is required. Looping is allowed in the “EQUIP #” field to expedite the deletion of large numbers of ports. If the station has secondary directory numbers assigned to its line(s) or key(s), all of the secondary directory numbers must be removed through the Station Feature Key Assignment command (CMD 331) prior to performing this operation. The station must also be removed from group associations such as hunting, speed calling, ACD, etc. If the station's "TYPE" is an ID10 or ID20 (digital telephone with integrated DIU), the data station must be deleted first. 2-2 ISS 2, SECTION 4000-014-000 PERCEPTION 4000 EXAMPLES MODIFY EQUIP # | PRM DN | TYPE | PAT | A1 | A2 | EXT | RNG | COS | DRL | FRL | QPL | ANSPOS | SRG | NAME | DEPT req locked opt locked opt Station attributes are modified with this operation. The "EQUIP #" field is the only required field. The “PRM DN” field, though optional, cannot be modified; this field may be skipped over during a MODIFY operation, or the existing prime DN may be entered. Before changing attributes of a station, review the NOTES at the beginning of this command. DISPLAY EQUIP # | PRM DN | TYPE | PAT | A1 | A2 | EXT | RNG | COS | DRL | FRL | QPL | ANSPOS | SRG | NAME | DEPT opt locked opt opt locked locked opt All station equipment ports that meet the conditions established for each field may be displayed. Ranges are permitted in any field that accepts numeric input, (i.e., COS, DRL, FRL, etc.). The “EQUIP #” field is the only loop field for this operation. PARAMETERS Each field parameter is described in this section. Any variations for a particular operation are noted separately. Equipment Location (EQUIP #) TYPE: FORMAT: VALUE: KEYWORD: REQUIRED: RANGE: LOOP FIELD: EQ Type 5 or 6 digits (0)10101 - 101416 * Not allowed ADD, DELETE, and MODIFY operations Allowed in a DISPLAY operation only ADD, DELETE, and DISPLAY operations * Use the following chart to determine valid ranges for various types of equipment. For BSTI and DSTI equipment cards, the following ranges apply: Digits Range Hardware First digit(s) Second two digits Last two digits (0)1~10 01~11, 13 01~16 Shelf no. Card slot no. Circuit no. NOTE: Slot 13 is unavailable if the card is a 2B type. 2-3 ISS 2, SECTION 4000-014-000 PERCEPTION 4000 EXAMPLES For an EKTI or XSTI card, the following are valid ranges: Digits Range Hardware First digit(s) Second two digits Last two digits (0)1~10 01~14 01~08 Shelf no. Card slot no. Circuit no. Prime Directory Number (PRM DN) TYPE: FORMAT: VALUE: KEYWORD: REQUIRED: RANGE: LOOP FIELD: DN Type 1 to 5 digits 0 to 99999 Not allowed ADD operation only Allowed in a DISPLAY operation only Not allowed Station Type (TYPE) TYPE: FORMAT: VALUE: KEYWORDS: Keyword Predefined ASCII characters Not allowed 2010 - 10-key digital telephone 2020 - 20-key digital telephone ID10 - 10-key digital telephone with Digital Interface Unit ID20 - 20-key digital telephone with Digital Interface Unit ANLG - Analog telephone ANMW - Analog telephone with Message Waiting AVMS - Analog VMS port EK01 - Electronic telephone with 1 line key and 3 fixed keys EK10 - Electronic telephone with 10 flexible keys and 4 fixed keys EK20 - Electronic telephone with 20 flexible keys and 4 fixed keys EK2D - Electronic telephone with 20 flexible keys, 4 fixed keys, and display DK10 - DKT digital telephone with 10 flexible keys DK1D - DKT digital telephone with 10 flexible keys and display DK20 - DKT digital telephone with 20 flexible keys DK2D - DKT digital telephone with 20 flexible keys and display REQUIRED: ADD operation only RANGE: Not allowed LOOP FIELD: Not allowed Pattern Number of Template for Position of Feature Keys (PAT) TYPE: FORMAT: VALUE: RANGE: LOOP FIELD: 2-4 Decimal 1 digit 1 to 4 Not allowed Not allowed ISS 2, SECTION 4000-014-000 PERCEPTION 4000 EXAMPLES First Add-on Module Type (A1) TYPE: FORMAT: VALUE: KEYWORDS: Keyword Predefined ASCII characters Not allowed M1 - 20-key Add-on Module M2 - 60-key Add-on Module (three 20-key modules) NO - No Add-on Module REQUIRED: ADD operation for digital telephones only RANGE: Not allowed LOOP FIELD: Not allowed Second Add-on Module Type (A2) TYPE: FORMAT: VALUE: KEYWORDS: Keyword Predefined ASCII characters Not allowed M1 - 20-key Add-on Module M2 - 60-key Add-on Module (Reserved for future use) NO - No Add-on Module REQUIRED: ADD operation for digital telephones only RANGE: Not allowed LOOP FIELD: Not allowed Analog Extension (EXT) (Reserved for future use) TYPE: FORMAT: VALUE: KEYWORDS: Keyword Predefined ASCII characters Not allowed EXT - Digital Telephone Extension NON - Non-extension REQUIRED: ADD operation (for analog telephones only) RANGE: Not allowed LOOP FIELD: Not allowed Ringing Option (RNG) TYPE: FORMAT: VALUE: KEYWORDS: Keyword Predefined ASCII characters Not allowed RNG - Ring (All devices default to RNG when added to the system.) NRG - No Ring REQUIRED: ADD operation (For analog telephones with an extension) RANGE: Not allowed LOOP FIELD: Not allowed 2-5 ISS 2, SECTION 4000-014-000 PERCEPTION 4000 Class of Service (COS) TYPE: FORMAT: VALUE: KEYWORDS: REQUIRED: RANGE: LOOP FIELD: Decimal 1 or 2 digits 1 to 64 Not allowed ADD operation only Allowed in a DISPLAY operation only Not allowed Destination Restriction Level (DRL) TYPE: FORMAT: VALUE: KEYWORDS: REQUIRED: RANGE: LOOP FIELD: Decimal 1 or 2 digits 1 to 16 Not allowed ADD operation only Allowed in a DISPLAY operation only Not allowed Facility Restriction Level Profile (FRL) TYPE: FORMAT: VALUE: KEYWORDS: REQUIRED: RANGE: LOOP FIELD: Decimal 1 or 2 digits 1 to 32 Not allowed ADD operation only Allowed in a DISPLAY operation only Not allowed Queue Priority Level (QPL) TYPE: FORMAT: VALUE: KEYWORDS: REQUIRED: RANGE: LOOP FIELD: Decimal 1 digit 1 to 8 Not allowed ADD operation only Allowed in a DISPLAY operation only Not allowed Answer Position (ANSPOS) TYPE: FORMAT: VALUE: KEYWORDS: REQUIRED: RANGE: LOOP FIELD: 2-6 DN Type / Keyword 1 to 5 digits / Predefined ASCII characters 0 to 99999 / NON NON - No answer position is selected N/A Allowed in a DISPLAY operation only Not allowed EXAMPLES ISS 2, SECTION 4000-014-000 PERCEPTION 4000 EXAMPLES Station Group Number (GRP) (Reserved for future use) TYPE: FORMAT: VALUE: KEYWORDS: REQUIRED: RANGE: LOOP FIELD: Decimal 1 or 2 digits 1 to 16 Not allowed ADD operation only Allowed in a DISPLAY operation only Not allowed Station Name (NAME) TYPE: FORMAT: VALUE: KEYWORDS: REQUIRED: RANGE: LOOP FIELD: Text 0 to 9 ASCII characters (excluding a colon [:], comma [,], or dash [-]) Text Not allowed N/A Not allowed Not allowed Department Name (DEPT) TYPE: FORMAT: VALUE: KEYWORDS: REQUIRED: RANGE: LOOP FIELD: Text 0 to 4 ASCII characters (excluding a colon [:], comma [,], or dash [-]) Text Not allowed N/A Not allowed Not allowed EXAMPLES OF ADD OPERATIONS When first entering an ADD operation the system is in Data Entry mode. In this mode installations of individual stations are performed. A complete command line, without ranges or automatic increments, must be entered. Note that "EXT" and "GRP" are locked fields and are therefore skipped over by the system. In the first example, the ADD operation is selected and the system immediately goes into Data Entry mode. The example continues with some basic installations. NOTES: 1. Each input line is terminated with a Carriage Return ( ), not shown. 2. User entered data is shown in Boldface type. 3. An arrow (->) indicates a . 2-7 ISS 2, SECTION 4000-014-000 PERCEPTION 4000 EXAMPLES OPERATION = ADD (Data Entry Mode) EQUIP # PRM DN TYPE PAT A1 A2 EXT RNG COS DRL FRL QPL ANSPOS GRP NAME DEPT 5055 2010 1 NO NO 5 4 3 1000 EXAMPLE 1 ACCT 10503 RNG 3 ENTER NEW LINE 10505 5052 2020 1 NO NO -> 2 2 1 2 1000 EXAMPLE 2 ACCT Figure 2-1 ADD Operation - Data Entry Mode To go from Data Entry to Setup mode, enter a on a 'clear line'. If ranges are used, the option is available to confirm each add while the system executes the commands. If any of the required fields are left empty, the cursor goes to the first column in the empty field and waits for data input. Upon execution of all commands, the system automatically returns to Data Entry mode. SETUP MODE: 10507: 10509 2010 NO NO -> YES 3 5 4 3 1000 PRCH PRIME ENTITIES TO BE ADDED: 3 ENDING VALUE: 10509 CONTINUE (C/R), ABORT ( ) = CONFIRM EACH ADD (YES/NO) = YES EQUIP # PRM DN TYPE PAT A1 A2 EXT RNG COS DRL FRL QPL ANSPOS GRP NAME DEPT 10507 5065 2010 1 NO NO 3 5 4 3 1000 EXAMPLE A PRCH -> 10507 5065 2010 1 NO NO RNG 3 5 4 3 1000 EXAMPLE A PRCH (YES/NO) = Y 10508 5069 2010 1 NO NO -> 3 5 4 3 1000 EXAMPLE B PRCH 10508 5069 2010 1 NO NO RNG 3 5 4 3 1000 EXAMPLE B PRCH (YES/NO) = Y 10509 5085 2010 1 NO NO -> 3 5 4 3 1000 EXAMPLE C PRCH 10509 5085 2010 1 NO NO RNG 3 5 4 3 1000 EXAMPLE C PRCH (YES/NO) = Y DATA ENTRY MODE: ENTER NEW LINE Figure 2-2 ADD Operation - Setup Mode with Confirmation 2-8 ISS 2, SECTION 4000-014-000 PERCEPTION 4000 EXAMPLES In the following example, four stations are added to the system, all having the same attributes. "PRM DN" is the only field requiring individual data entry. This operation does not request confirmation after each addition. SETUP MODE: (Optional) EQUIP # PRM DN TYPE PAT A1 A2 EXT RNG COS DRL FRL QPL ANSPOS GRP 10511: 10514 2010 1 NO NO -> 3 6 5 2 NAME DEPT NAME DEPT 1002 PRIME ENTITIES TO BE ADDED: 4 ENDING VALUE: 10514 CONTINUE (C/R), ABORT ( ) = CONFIRM EACH ADDITION (YES/NO) = NO EQUIP # PRM DN TYPE PAT A1 A2 EXT RNG COS DRL FRL QPL ANSPOS GRP RNG 3 10511 5170 2010 1 NO NO 6 5 2 1002 10512 5169 2010 1 NO NO RNG 3 6 5 2 1002 10513 5168 2010 1 NO NO RNG 3 6 5 2 1002 10514 5167 2010 1 NO NO RNG 3 6 5 2 1002 DATA ENTRY MODE: Figure 2-3 ADD Operation - Setup Mode without Confirmation In the following example, four stations with varying attributes are added to the system. The cursor automatically goes to the first column in each field requiring data input. After entering data, press the key to go to the next field. This operation does not request confirmation after each addition. 2-9 ISS 2, SECTION 4000-014-000 PERCEPTION 4000 EXAMPLES SETUP MODE: (Optional) EQUIP # PRM DN TYPE PAT A1 A2 EXT RNG COS DRL FRL QPL ANSPOS GRP 10601: 10604 NAME DEPT NO NO PRIME ENTITIES TO BE ADDED: 4 ENDING VALUE: 10604 CONTINUE (C/R), ABORT ( ) = CONFIRM EACH ADDITION (YES/NO) = NO EQUIP # PRM DN TYPE PAT A1 A2 EXT RNG COS DRL FRL QPL ANSPOS GRP NAME 10601 5601 2010 1 NO NO -> 15 8 5 2 1002 STA 5601 DEPT ACCT 10602 5602 2010 1 NO NO -> 3 6 4 2 1002 STA 5602 ACCT 10603 5603 2020 2 NO NO -> 3 6 4 1 1004 STA 5603 ADMN 10604 5604 2020 2 NO NO -> 1 2 1 1 1004 STA 5604 ADMN DATA ENTRY MODE: ENTER NEW LINE OPERATION = Figure 2-4 ADD Operation - Setup Mode - Individual Entries EXAMPLES OF DELETE OPERATIONS Minimum information essential to the DELETE operation is the equipment number. When first entering a DELETE operation the system is in Data Entry mode. In this mode removal of individual stations is performed. The equipment number, without ranges or automatic increments, must be entered. NOTES: 1. Each input line is terminated with a Carriage Return ( ), not shown. 2. User entered data is shown in Boldface type. 2-10 ISS 2, SECTION 4000-014-000 PERCEPTION 4000 EXAMPLES OPERATION = DELETE CONFIRM EACH MODIFICATION (YES/NO) = Y EQUIP # PRM DN 10503 10503 (YES/NO) = YES ENTER NEW LINE 10504 10504 (YES/NO) = YES ENTER NEW LINE 10507 EQUIPMENT IN USE: FORCE TO IDLE 1. REMOVE WHEN IDLE 2. CANCEL REMAINING REMOVAL REQUESTS ACTION = 2 ENTER NEW LINE Figure 2-5 DELETE Operation - Data Entry Mode To go from Data Entry to Setup mode, enter a on a 'clear line'. If ranges are used, the option is available to confirm each DELETE operation while the system executes the commands. Upon completion of all removals, the system automatically returns to Data Entry mode. Note that an error condition or an 'abort' operation causes the system to return to Data Entry mode also. 2-11 ISS 2, SECTION 4000-014-000 PERCEPTION 4000 EXAMPLES SETUP MODE: 10503: 10505 PRIME ENTITIES TO BE DELETED: 3 ENDING VALUE: 10505 CONTINUE (C/R), ABORT ( ) = EQUIP # PRM DN 10503 (YES/NO) = Y 10504 EQUIPMENT IN USE: 1. FORCE TO IDLE 2. REMOVE WHEN IDLE CANCEL REMAINING REMOVAL REQUESTS ACTION = 2 10505 (YES/NO) = Y Figure 2-6 DELETE Operation - Setup Mode The system waits for EQUIP # 10504 to become idle. If the entity continues to be busy, press the key. After a period of time, the following message appears: EQUIPMENT BUSY: 1 FORCE ABORT ACTION = 1 ENTER NEW LINE OPERATION = Figure 2-7 DELETE Operation - Setup Mode - Forced Idle Equipment number 10504 is forced to the idle state and deleted. 2-12 ISS 2, SECTION 4000-014-000 PERCEPTION 4000 EXAMPLES EXAMPLES OF MODIFY OPERATIONS Minimum data essential for the modification of a station device is the equipment number and data for at least one other field. Modifications are made only in those fields where data is entered. All other fields remain unchanged. In the following examples minimum data has been included. In the examples, the "EXT" and "GRP" fields are locked fields and therefore left blank. When first entering a MODIFY operation the system is in Data Entry mode. In this mode modifications to individual stations are performed. The system asks whether confirmation is required for each modification, and whether the original and/or new values should be displayed. In Data Entry mode a complete command line, without ranges or automatic increments, must be entered. NOTES: 1. Each input line is terminated with a Carriage Return ( ), not shown. 2. User entered data is shown in Boldface type. 3. An arrow (->) indicates a . OPERATION = MODIFY CONFIRM EACH MODIFICATION (YES/NO) = NO DISPLAY ORIGINAL VALUES = NO DISPLAY NEW VALUES = NO EQUIP # PRM DN TYPE PAT A1 A2 EXT RNG COS DRL FRL QPL ANSPOS GRP NAME 10401 NO NO 5 2 M EXMPLE ENTER NEW LINE 10402 ENTER NEW LINE 10405 3 DEPT DOC 1 2020 ENTER NEW LINE Figure 2-8 MODIFY Operation - Data Entry Mode To go from Data Entry to Setup mode, enter a on a 'clear line'. Upon completion of all modifications, the system automatically returns to Data Entry mode. 2-13 ISS 2, SECTION 4000-014-000 PERCEPTION 4000 EXAMPLES OPERATION = MODIFY CONFIRM EACH MODIFICATION (YES/NO) = YES DISPLAY ORIGINAL VALUES = YES DISPLAY NEW VALUES = YES EQUIP # PRM DN TYPE PAT A1 A2 EXT RNG COS DRL FRL QPL ANSPOS GRP SETUP MODE: (Optional) EQUIP # PRM DN TYPE PAT A1 A2 EXT RNG COS DRL FRL QPL ANSPOS GRP 10507: 15 1003 -> 10510 PRIME ENTITIES TO BE MODIFIED: 4 ENDING VALUE: 10510 CONTINUE (C/R), ABORT ( ) = NAME DEPT NAME DEPT NAME DEPT EQUIP # PRM DN TYPE PAT A1 A2 EXT RNG COS DRL FRL QPL ANSPOS GRP OLD: 10507 5085 2020 2 NO NO . . . RNG 2 2 1 2 1000 ... NEW: 10507 5085 2020 2 NO NO . . . RNG 2 15 1 2 1003 ... STA 10507 (YES/NO) = YES OLD: 10508 5095 2010 NEW: 10508 5095 2010 1 NO NO . . . RNG 3 5 4 6 1000 ... STA 10508 1 NO NO . . . RNG 3 15 4 6 1003 ... STA 10508 (YES/NO) = YES OLD: 10509 5105 2010 NEW: 10509 5105 2010 1 NO NO . . . RNG 3 5 4 6 1000 ... STA 10509 1 NO NO . . . RNG 3 15 4 6 1003 ... STA 10509 (YES/NO) = YES OLD: 10510 5115 2010 NEW: 10510 5115 2010 1 NO NO . . . RNG 3 5 4 6 1000 ... STA 10510 1 NO NO . . . RNG 3 15 4 6 1003 ... STA 10510 STA 10507 (YES/NO) = YES DATA ENTRY MODE: ENTER NEW LINE Figure 2-9 MODIFY Operation - Setup Mode (1) In Figure 2-9, modifications were made to equipment numbers 10507 through 10510. The "DRL" and "ANSPOS" fields were changed to 15 and 1003 respectively. Original and new values were displayed, and a confirmation was requested after each modification was made. 2-14 ISS 2, SECTION 4000-014-000 PERCEPTION 4000 EXAMPLES In the final MODIFY operation example, three entities are modified with confirmation for each modification and display of original values. Display of new values is not requested. OPERATION = MODIFY CONFIRM EACH MODIFICATION (YES/NO) = YES DISPLAY ORIGINAL VALUES = YES DISPLAY NEW VALUES = NO EQUIP # PRM DN TYPE PAT A1 A2 EXT RNG COS DRL FRL QPL ANSPOS GRP SETUP MODE: (Optional) EQUIP # PRM DN TYPE PAT A1 A2 EXT RNG COS DRL FRL QPL ANSPOS GRP 10512: 1003 10514 PRIME ENTITIES TO BE MODIFIED: 2 ENDING VALUE: 10514 CONTINUE (C/R), ABORT ( ) = EQUIP # PRM DN TYPE PAT A1 A2 EXT RNG COS DRL FRL QPL ANSPOS GRP OLD: 10512 5165 2010 1 NO NO . . . RNG 3 6 5 2 1002 ... (YES/NO) = YES OLD: 10513 5166 2020 2 NO NO . . . RNG 2 5 1 4 1002 ... (YES/NO) = YES OLD: 10514 5170 2020 2 NO NO . . . RNG 2 5 1 4 1002 ... NAME DEPT NAME DEPT NAME DEPT (YES/NO) = YES DATA ENTRY MODE: ENTER NEW LINE OPERATION = Figure 2-10 MODIFY Operation - Setup Mode (2) EXAMPLES OF DISPLAY OPERATIONS All fields in a DISPLAY operation are optional. Data that is output in a DISPLAY report is controlled by setting conditions in any of the optional fields. All of the conditions specified must be met before the 'equipment' displays on the output device. Ranges may be entered in each of the numeric fields to set lower and upper limits to the values that are to be displayed. If no data is entered, the minimum and maximum values for the field are set automatically. A single number may be entered in a numeric field, thereby limiting output to equipment that matches the number for that field. For fields that expect 'keywords' such as the "TYPE" field, if no data is entered the system displays all types. If data is entered in this field, then only equipment matching the 'keyword' displays. 2-15 ISS 2, SECTION 4000-014-000 PERCEPTION 4000 EXAMPLES For 'text' fields, like the 'keyword' fields, if no data is entered, the match is always successful. If data is entered, the characters entered must exactly match a subset of the characters stored for the equipment. For example, by entering AD in the "DEPT" field in the following examples, all stations with the department name of ADMN display. If the character sequence entered exactly matches the same sequence of characters within the text string stored for the equipment, the entire text string is considered as having been matched and the equipment is displayed (if all other conditions have been successfully matched). Leading and trailing spaces are ignored. To display a complete listing of the data base, enter a and press . The following figures illustrate various DISPLAY operations. NOTES: 1. Each input line is terminated with a Carriage Return ( ), not shown. 2. User entered data is shown in Boldface type. OPERATION = DISPLAY SETUP MODE: EQUIP # PRM DN TYPE PAT A1 A2 EXT RNG COS DRL FRL QPL ANSPOS GRP 10401 10402 10403 10404 10405 10501 10502 10503 10504 10505 10506 10507 10508 10509 10510 10511 10512 10513 10514 10515 10516 5001 5002 5003 5016 5015 5025 5035 5045 5055 5065 5075 5085 5095 5105 5115 5125 5165 5166 5170 5185 5186 2010 2010 2010 2010 2020 2010 2010 2010 2020 2020 2020 2020 2010 2010 2010 2010 2010 2020 2020 2010 2020 1 1 1 1 2 1 1 1 2 2 2 2 1 1 1 1 1 2 2 1 2 NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... RNG RNG RNG RNG RNG RNG RNG RNG RNG RNG RNG RNG RNG RNG RNG RNG RNG RNG RNG RNG RNG 3 3 3 3 3 3 3 3 2 2 2 2 3 3 3 3 3 2 2 3 2 5 1 5 5 5 5 5 5 2 2 2 15 15 15 15 5 6 5 5 6 5 2 4 4 4 4 4 4 4 1 1 1 1 4 4 4 4 5 1 1 5 1 3 3 3 3 3 3 3 3 2 2 2 2 6 6 6 3 2 4 4 2 4 1000 1000 1000 1000 1000 1000 1000 1000 1000 1000 1000 1003 1003 1003 1003 1000 1003 1003 1003 1003 1003 ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... NAME MOD EXMPL STA 10402 STA 10403 STA 10404 STA 10405 STA 10501 STA 10502 STA 10503 STA 10504 STA 10505 STA 10506 STA 10507 STA 10508 STA 10509 STA 10510 STA 10511 STA 10512 STA 10513 STA 10514 STA 10515 STA 10516 DEPT DOC DOC DOC ADMN ADMN ADMN ADMN ACCT ADMN ACCT ACCT PRCH PRCH PRCH MFG MFG ENG ENG ENG ACCT ACCT SETUP MODE: EQUIP # PRM DN TYPE PAT A1 A2 EXT RNG COS DRL FRL QPL ANSPOS GRP Figure 2-11 DISPLAY Operation - Complete Database List 2-16 NAME DEPT ISS 2, SECTION 4000-014-000 PERCEPTION 4000 EXAMPLES In the following example, all entities with NO "SEC", a "DRL" of 15, and "ANSPOS" 1003 display. SETUP MODE: EQUIP # PRM DN TYPE PAT A1 A2 EXT RNG COS DRL FRL QPL ANSPOS GRP 15 1003 10507 10508 10509 10510 5085 5095 5105 5115 2020 2010 2010 2010 2 1 1 1 NO NO NO NO NO NO NO NO ... ... ... ... RNG RNG RNG RNG 2 3 3 3 15 15 15 15 1 4 4 4 2 6 6 6 1003 1003 1003 1003 ... ... ... ... NAME DEPT STA 10507 STA 10508 STA 10509 STA 10510 PRCH PRCH PRCH MFG NAME DEPT SETUP MODE: EQUIP # PRM DN TYPE A1 A2 EXT RNG SEC COS DRL FRL QPL ANSPOS GRP Figure 2-12 DISPLAY Operation - Specific Attributes Selected Figure 2-13 illustrates use of ranges in DISPLAY operations. In the first example, "PRM DNs" in the range 5005 to 5055 display. In the second example, equipment numbers between 10401 and 10505 having an "FRL" of 1 and an "ANSPOS" of 1000 display. SETUP MODE: EQUIP # PRM DN TYPE PAT A1 A2 EXT RNG COS DRL FRL QPL ANSPOS GRP 5005: 5055 10404 10405 10501 10502 10503 10504 5016 5015 5025 5035 5045 5055 2010 2020 2010 2010 2010 2020 1 2 1 1 1 2 NO NO NO NO NO NO NO NO NO NO NO NO ... ... ... ... ... ... RNG RNG RNG RNG RNG RNG 3 3 3 3 3 2 5 5 5 5 5 2 4 4 4 4 4 1 3 3 3 3 3 2 1000 1000 1000 1000 1000 1000 ... ... ... ... ... ... NAME DEPT STA 10404 STA 10405 STA 10501 STA 10502 STA 10503 STA 10504 ADMN ADMN ADMN ADMN ACCT ADMN NAME DEPT STA 10504 ADMN SETUP MODE: EQUIP # PRM DN TYPE PAT A1 A2 EXT RNG COS DRL FRL QPL ANSPOS GRP 1 1000 10401: 10505 10504 5055 2020 2 NO NO . . . RNG 2 2 1 2 1000 ... Figure 2-13 DISPLAY Operation - Ranges/Fixed Values (1) Note that only one entity between 10401 and 10505 has an "FRL" of 1 and an "ANSPOS" of 1000. 2-17 ISS 2, SECTION 4000-014-000 PERCEPTION 4000 EXAMPLES The following example displays all 2020-type stations with data security and a COS between 1 and 9. SETUP MODE: EQUIP # PRM DN TYPE PAT A1 A2 EXT RNG COS DRL FRL QPL ANSPOS GRP 2020 1: 9 10405 10504 10513 10514 10516 5015 5055 5166 5170 5186 2020 2020 2020 2020 2020 2 2 2 2 2 NO NO NO NO NO NO NO NO NO NO ... ... ... ... ... RNG RNG RNG RNG RNG 3 2 2 2 2 5 2 5 5 5 4 1 1 1 1 3 2 4 4 4 1000 1000 1003 1003 1003 ... ... ... ... ... NAME DEPT STA 10405 STA 10504 STA 10513 STA 10514 STA 10516 ADMN ADMN ENG ENG ACCT Figure 2-14 DISPLAY Operation - Ranges/Fixed Values (2) In the final example, a subset of the current text entries is entered in the "NAME" field to display all entities with a name beginning with STA 105. SETUP MODE: EQUIP # PRM DN TYPE PAT A1 A2 EXT RNG COS DRL FRL QPL ANSPOS GRP 10501 10502 10503 10504 10505 10506 10507 10508 10509 10510 10511 10512 10513 10514 10515 10516 5025 5035 5045 5055 5065 5075 5085 5095 5105 5115 5125 5165 5166 5170 5185 5186 2010 2010 2010 2020 2020 2020 2020 2010 2010 2010 2010 2010 2020 2020 2010 2020 1 1 1 2 2 2 2 1 1 1 1 1 2 2 1 2 NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... RNG RNG RNG RNG RNG RNG RNG RNG RNG RNG RNG RNG RNG RNG RNG RNG 3 3 3 2 2 2 2 3 3 3 3 3 2 2 3 2 5 5 5 2 2 2 15 15 15 15 5 6 5 5 6 5 4 4 4 1 1 1 1 4 4 4 4 5 1 1 5 1 3 3 3 2 2 2 2 6 6 6 3 2 4 4 2 4 1000 1000 1000 1000 1000 1000 1003 1003 1003 1003 1000 1003 1003 1003 1003 1003 ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... NAME STA 105 DEPT STA 10501 STA 10502 STA 10503 STA 10504 STA 10505 STA 10506 STA 10507 STA 10508 STA 10509 STA 10510 STA 10511 STA 10512 STA 10513 STA 10514 STA 10515 STA 10516 ADMN ADMN ACCT ADMN ACCT ACCT PRCH PRCH PRCH MFG MFG ENG ENG ENG ACCT ACCT NAME DEPT SETUP MODE: EQUIP # PRM DN TYPE PAT A1 A2 EXT RNG COS DRL FRL QPL ANSPOS GRP OPERATION = Figure 2-15 DISPLAY Operation - Subset of Text Entry 2-18 ISS 2, SECTION 4000-014-000 PERCEPTION 4000 EXAMPLES HOW TO USE THE KEY An key on the M&A terminal is a multikey entry which consists of the keys . In these examples, MODIFY and DELETE operations are used to demonstrate various methods for aborting from any of the operation modes. In a DISPLAY operation, the key is used to halt output of a report. NOTE: A is not needed after an is entered. The system immediately acts upon receiving the key; the current input line aborts, an abort message appears on the output device, and the cursor goes to the far left column on the next input line. The system remains in the current operation unless the key is pressed on a 'clear line'. The following figures show examples of key operation. OPERATION = MODIFY CONFIRM EACH MODIFICATION (YES/NO) = NO DISPLAY ORIGINAL VALUE = YES DISPLAY NEW VALUE = NO EQUIP # PRM DN TYPE PAT A1 A2 EXT RNG COS DRL FRL QPL ANSPOS GRP NAME DEPT 5016 1003 10404 OLD: 2010 1 10404 5016 NO NO . . . RNG 3 5 4 3 1000 . . . STA 10404 ADMN ENTER NEW LINE 2020 10405 I00201 - Input Line Aborted 2 2010 1 2020 2 10405 OLD: 10405 5015 NO NO . . . RNG 3 5 4 3 1000 ... STA 10405 ADMN ENTER NEW LINE