RS232 Guide PLANAR Clarity Matrix

User Manual: PLANAR Clarity Matrix RS232-Guide

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RS232 Control for
Clarity Matrix LCD Video Wall System with G2 Architecture
TM

The ascii protocol for RS232 lets you use English words with a minimum of mysterious code.

What’s in this document:
Connecting RS232 Communication .....................................................2
Using the Operation Commands Table ...............................................7
Using Key Commands............................................................................. 11
Examples of Operation Commands................................................... 13
Operation Commands for the ClarityTM Matrix LCD Video Wall
System with G2 Architecture................................................................ 15
Troubleshooting Serial Connections................................................. 42
Index ............................................................................................................. 46

You should already know how to operate Clarity Matrix Video Wall with the
remote control and how to read the menus. See the Guide for more
information.

020-

11 December 2013

1

Connecting RS232 Communication
Connecting RS232 Communication
RS232 control is not necessary for operation, but is a convenient way to control
displays from a computer at a distance. If your installation will not use RS232 control,
skip this section.
Everything you can do with the remote, you can do with RS232 commands. Plus, you
can send inquiries to the displays and find out the current settings and values.
RS232 connections are made with cables like Ethernet straight-through cables. This is
the common type of LAN connection cable sometimes called a Cat 5 cable.

Connecting RS232 Cables
1 Connect the cable to the serial output connector of the controlling computer.
(This computer does not have to be the same one as the computer used as a
picture source.) The serial output is sometimes called the Comm Port, and
sometimes there is more than one.

How to Form Commands
Basic Rules
• RS232 commands consist of a string of ascii characters.
• All numeric values are decimal; you do not need to use hex or binary digits in the
commands.
• Spaces or tabs may be used in the commands to separate the parts and make
them easier for humans to read. This “white space” is ignored by the command
reader in the Clarity Matrix Video Wall.
• You cannot use commas, slashes, or other punctuation as separators. Periods
have a special purpose in commands.
• Commands are not case sensitive, so you can use upper and lower case letters as
you wish, EXCEPT the first two letters of every command must be both upper or
both lower case. After that, it doesn’t matter.
• When a command requires a response, wait for the response before sending
another command to this or another display.
• All commands must end with a carriage return character, shown as [CR] in the rest
of this document. Depending on your serial communications program,
commands may automatically be ended with a [CR]. If you are uncertain whether
your application automatically does this, send a test command such as ky 00
menu without a [CR]. If the menu displays on screen, you will not need to insert a
[CR]. If nothing happens, you will need to add a [CR] at the end of each
command.
RS232 Control

2

Connecting RS232 Communication
Types of Commands
Key Commands
Key commands simulate pressing a key on the remote control. This is not very useful
unless you can see the screen, because you won’t know where the selector is in the
menu.
Operation Commands
Tip: Operation commands are more flexible and easier to use than Key commands

Operation commands tell the display exactly what to do.
• Set green in the white color balance to 27
• Save the current settings into memory slot 23
• Recall memory slot 7
Operation commands can ask questions and get answers, such as:
• What is the state of ? (on, off, failed, etc.)
• Which connector is used if memory slot 3 is recalled?
String Commands
String commands send strings of characters to the display.
String commands can also retrieve information from the display. For instance,
ST

BUILD.DATE? [CR]

returns the build date of the firmware:
ST

BUILD.DATE= "JUN 15 2009 08:48:24"

Addresses in Commands
All commands must be addressed. Each display has a two-character ID that is unique
to it.The first character is called the Group ID, and the second one is the Unit ID.
• Commands can be addressed to individual displays: . When this form of address
is used, the display will respond to the host computer.
Note: Whenever a command is sent to an individual ID, wait for the response before
sending a second command.

• Commands can be addressed to all displays: **
• Commands can be addressed to a group of displays: *4 (all displays with 4 as the
Unit ID), A* (all displays with A as the Group ID).

RS232 Control

3

Connecting RS232 Communication
Command Structure
All commands start with two letters:
OP or op for operations commands (but not Op or oP)
KY or ky for key commands (but not Ky or kY)
ST or st for string commands (but not St or sT)
The next two characters are the address.
The next section of the command is the operation, the remote key, or the string, the
main part of the command telling the display what to do.
A few commands have a ‘target.’ For example, to adjust white balance, you must state
which color to change: red, green, blue, or all. Or to determine whether a memory
slot is empty, you must target the memory slot number. The target is always in
(parentheses).

RS232 Control

4

Connecting RS232 Communication
The next character is the command function symbol. There are five function symbols:
Function

Symbol

Action on display

Set

=

makes the display take that value

Get

?

asks what the value is

Increment

+

adds 1 to the current value

Decrement

–

subtracts 1 from the current value

[none]

performs an action, such as a reset

Execute

• Some commands are Execute only, such as saving a slot.
• Others are Set and Get only, such as setting the pattern or asking what the
pattern is.
• Some are Get only, such as getting the horizontal frequency of the source.
• And some are Set, Get, Increment, Decrement, such as color balance.
• The last part of the command, for Set commands only, is the value. The value
may be a number or one or two words.
Sample Operation Commands
Command Example

1

Explanation

op A3 auto.position.disable = DISABLED [CR]

Disable the auto position
feature in display A3

op G4 auto.position.disable ? [CR]

Is the auto position feature
enabled or disabled in display
G4?

op A* brightness + [CR]

Increment the brightness in all
displays with Group ID A

op ** window.reset.size [CR]

Makes all the Zoom and
Viewport settings return to the
default values.

op A1 center.point (red) ? [CR]

What is the value for the red
pixel at the center (sampling)
point in display A1?

The command line must always end with a carriage return character, noted in the examples above as [CR]. The Clarity Matrix Video Wall will not act on the command unless the
last character is a carriage return character (ascii hex value: 0D).

1

RS232 Control

5

Connecting RS232 Communication
Sample Key Commands
Command
Example

Explanation

1

ky menu [CR]

Press the MENU button on the remote

ky down [CR]

Press the down arrow on the remote

ky enter [CR]

Press the ENTER button on the remote

As you can see from Sample Key Commands sequence, if you are not looking at
the screen, you won’t know what you just did. You don’t know where the cursor
was at the start.

1

Sample String Commands
Command
Example
st revision ?[CR]

Explanation
What is the revision level of display ?

RS232 Control

6

Using the Operation Commands Table
Using the Operation Commands Table
The Operation Commands table starts on page 15.

Operations and Operation Numbers
The commands are listed in alphabetical order by Operation. In a command, you may
use either the ascii text of the operation or its Operation Number. For instance, to
get the display power, all these commands are equivalent:
op A3 display.power ? [CR]
opA3display.power? [CR]
op A3 1094 ? [CR]
opA31094? [CR]
OP A3
dIsplAy.Power ?

[CR]

Target
If the Target column has anything in it, the command must use one (and only one) of
the targets, and it must be in parentheses. Use either the ascii text or the Target
Number. These are equivalent commands:
opa2 center.point (red) ? [CR]
opa21110(0)? [CR]

RS232 Control

7

Using the Operation Commands Table
Command Types Allowed
Use only the types listed in the first column.
Symbol

Meaning

Example

Result

=

Set

tells the display
to take the
value that
follows

op A* white.balance (all) = 100
[CR]

All displays with a Group
ID of A (and Unit ID of
anything) will set their
white balance levels for
red, green and blue to
their maximum of 100

?

Get

asks for the
value

op A1 contrast ? [CR]

Tells display A1to send
the value of contrast to
the host computer. Note
that the display will only
respond if it is addressed
individually.

+

Increment

increments the
value

op ** gray.balance(red) + [CR]

Makes all the displays
increase their Gray
Balance value by one.
Note that any display
whose value is already at
the top (in this case 15)
will not increase it.

–

Decrement

decrements the
value

op ** white.balance(green) - [CR]

Makes all the displays
decrease their White
Balance value by one.
Any display that had a
white balance of 1
before the decrement
will not change.

[none]

Execute

means the
command is
executed. No
character
follows the
command (or
the Target, if it
has one)

op ** slot.save (0) - [CR]

Saves slot 1 to memory.

Note: Any word or character or phrase that appears between [square brackets] is for
information or clarification only. It is not sent to the display or received from it.

RS232 Control

8

Using the Operation Commands Table
Values
The Value may be sent as text or as a value number.
Text values can be sent in upper or lower case or with mixed case. They are listed in
UPPER CASE in the table to make it easier to see the difference between the value
and any [explanation].
[varies] means the range of acceptable values and replies varies with the type of
source.

Reading the Response
Two commands establish the features of the replies. (Remember the displays only
reply when individually addressed.)
ascii.eol determines the End Of Line character the display will send at the end of
every command.
ascii.response determines how you want the replies to look when they come
back to you.
• Symbolic means the replies will come back as ascii characters, if the value
column allows them.
• Numeric means that the Value Number will come back.
• Data means that only the value is returned, not the preceding information.
The following table shows examples of each setting for ascii.response and
three possible responses:
Command Sent

Response

Explanation

op A1 ascii.response = symbolic [CR]

OPA1ASCII.RESPONSE=SYMBOLIC

The display received the
command and has set the
response type to symbolic
and replies will be ascii
characters

op A1 pattern ? [CR]

OPA1PATTERN=BLACK

The current test pattern is
black.

RS232 Control

9

Using the Operation Commands Table
Command Sent

Response

Explanation

op A1 ascii.response = numeric [CR]

OPA11137=1

The display received the
command and has set the
response type to numeric
and will reply with the
value number

op A1 pattern ? [CR]

OPA11036=6

The current test pattern is
black.

op A1 ascii.response = data [CR]

ACK

The display received the
command and has set the
response type to data and
will reply with only a
number

op A1 pattern ? [CR]

6

The current test pattern is
black.

Note: Replies are always in ALL CAPS, regardless of how the query was sent.

RS232 Control

10

Using Key Commands
Using Key Commands
Key commands always start with ky or KY. There are two kinds of key commands,
command word and numeric equivalent commands.

Command Word Key Commands
Command word key commands simulates pressing a button on the remote. For
example, the command:
ky A1 menu

[CR]

simulates pressing the menu button. All the other named buttons on the remote
control can be “pressed” in this manner by using the name on the remote. This
picture shows the command for each named key:

RS232 Control

11

Using Key Commands
Numeric Equivalent Commands
Numeric equivalent commands also simulate pressing a remote button. For example,
the command:
ky

r

[CR]

simulates pressing the MENU key on the remote. All the keys have “R” numbers
associated with them, even keys that don’t exist on the real remote.
In the illustration below, the white buttons don’t exist on the remote, and the shaded
buttons contain the command key equivalent:

RS232 Control

12

Examples of Operation Commands
Examples of Operation Commands
Recalling Memories
Remember: The slot target number used in the command is one less than the memory
slot number as seen in the menus. For example, to recall memory slot #40, in
commands you’d specify slot.recall(39). Likewise, to recall the first slot, you’d
specify slot.recall(0).
The simplest slot commands are slot.recall(n) and slot.save(n). These are the
preferred commands. slot.action and slot.target can also be used but require two
commands to accomplish the same thing.
Examples
Assume that memory slots #1, #2, and #6 are used (full). Memory slots #3, #4, and #5
all the others are empty, as shown in the illustration below:
1

op

1

2

3

4

5

3

7

8

This saves all the current settings into memory
slot #4 with the default memory name.

slot.save(3) [CR]

2

6

4

5

6

7

8

▲

op

1

This action fails, because there is nothing in
slot #5. Nothing happens to the picture on
the screen; it does not change.

slot.recall(4) [CR]

2

3

4

5

6

7

8

▲

op

1

This recalls slot #6.

slot.recall(5) [CR]

2

3

4

5

6

7

8

▲

RS232 Control

13

Examples of Operation Commands
Asking (Get) and Telling (Set)
To ask about a value or condition, use a question mark [ ? ]. No character should
follow the question mark. To set a value or condition, use an equal sign [ = ]. A value
must follow the equal sign.

Types of Responses
Response from the display can be Symbolic (mostly text), Numeric (mostly numbers),
or Data.Whenever a command is sent to an individual ID, wait for the response before
sending a second command.
Note: Remember: displays only respond when they are individually addressed. If you want to
know a status or a value in six different displays, you must ask the question six times, and you
must wait for the response from each display before sending the question to the next one.

RS232 Control

14

An Index on page 46 lists all the entries, plus other names for the entries. For instance, “memory” in the index will lead to “slot,” which is the name used in
the commands to refer to memory numbers. All commands are Operation commands which should start with “op”, except those marked with [ST]
which are String commands, and those marked [LIST] which are List commands.
For String commands, use the form ST -- asset.tag = “This is my asset tag” and substitute the unit ID for the --. There is no target
for string commands.
For List commands, use the form LI -- rtc(1)={xx,xx,xx..} where xx is a number, or LI -- rtc(1)? and substitute the unit ID for the --.
The number of items in the list and their ranges depend on the individual command.

1

ambient.lux

1087

2

ambient.threshold

1167

Value
If numbers listed first, use
numbers only. Data in
[square brackets] is for
information only.

?

=

?

Value number

dec

inc

get

Command
types allowed
(Use only
one symbol)
set

(Target)
Target or Target number
must be in parentheses.

(Target
number)

Operation
or String [ST ]
or List [LIST]

Operation or
String
number

Row

Operation Commands for the ClarityTM Matrix LCD Video Wall System with G2 Architecture
Notes

0 The current lux read by the ambi: ent light sensor.
1846
+

–

0 When BACKLIGHT.MODE is set
: to auto, an AMBIENT.LUX read1846 ing lower than this value will
cause the backlight intensity to
change to the value set in
DIMMED.INTENSITY

3

ascii.eol

1138

=

?

CR
CRLF
LF
LFCR

0 Determines the End Of Line
1 character used in replies.
2
3

4

ascii.response

1137

=

?

SYMBOLIC
NUMERIC
DATA [onli]

0 Determines the style of the reply:
1 SYMBOLIC replies with the
2 Value [except for what is in

15

square brackets]
NUMERIC replies with the Operation number and Value number
DATA replies with the Value number only

1054

6

aspect.status

1092

7

asset.tag [ST]

8

auto.frequency.disable

9

auto.lamp

Value number

dec

Value
If numbers listed first, use
numbers only. Data in
[square brackets] is for
information only.

Notes

=

?

FILL
CROP
LETTERBOX
16X9
ONE.TO.ONE
4X3

0
1
2
3
4
5

?

EQUAL
TALLER
WIDER

0 TALLER and WIDER refer to the
1 source picture being taller than
2 or wider than the aspect ratio of

inc

get

aspect

Command
types allowed
(Use only
one symbol)
set

5

(Target)
Target or Target number
must be in parentheses.

(Target
number)

Operation
or String [ST ]
or List [LIST]

Operation or
String
number

Row

Operation Commands for the ClarityTM Matrix LCD Video Wall System with G2 Architecture

the screen or wall.

=

?

17421

=

?

NOT.DISABLED
DISABLED
TOGGLE

0
1
2

1037

=

?

DISABLE
ENABLE

0
1 Note: This command only

16

0
:
20

A usel-settable string of up to 25
characters

applies to LED-based products.

10

auto.phase.disable

17420

=

?

NOT.DISABLED
DISABLED
TOGGLE

0
1
2

11

auto.position.disable

17422

=

?

NOT.DISABLED
DISABLED
TOGGLE

0
1
2

12

auto.resync.disable

17438

=

?

NOT.DISABLED
DISABLED
TOGGLE

0
1
2

13

backlight.intensity

1085

=

?

16

+

–

0
:
100

Value
If numbers listed first, use
numbers only. Data in
[square brackets] is for
information only.
AUTO
MANUAL

Value number

?

dec

=

1290

inc

get

backlight.mode

Command
types allowed
(Use only
one symbol)
set

14

(Target)
Target or Target number
must be in parentheses.

(Target
number)

Row

Operation
or String [ST ]
or List [LIST]

Operation or
String
number

Operation Commands for the ClarityTM Matrix LCD Video Wall System with G2 Architecture
Notes

0 When set to auto, the ambient
1 sensor controls the backlight.
When manual, backlight is controlled with the BACKLIGHT.INTENSITY command

15

baud

1143

16

blue.only

1057

17

border.color.custom

1457

18

brightness

19

build.date [ST]

1

?

20

bytes.received

1140

?

=

RED
GREEN
BLUE
ALL

?

2400
4800
9600
19200

?

DISABLE
ENABLE

0
1
2
3

Baud rate

0
1
The border color is the color of
the screen when there is no
image to display, such as when
source is absent, or on the
edges of a letterboxed image.
With this command you can set
the border color to any color
within the 30-bit color range.
This is used for testing purposes when it is desirable to
see the full 10 bits per color output as opposed to the CUSTOM.PATTERN command
which only allows 8 bits per
color precision

=

16387

17

?

+

–

0 – 255

Used when digital source is
YPbPr.
Retrieves text: firmware compilation date and time.

0 – 32767

Used only to indicate that bytes
have been received. Resets to
zero upon reaching its maximum value.

21

bytes.sent

1141

22

center.point

1110

23

clear.input.memory

24

clipboard.gray.balance

1163

25

clipboard.recall

1161

[execute]

26

clipboard.save

1162

[execute]

27

color.temp

1268

=

28

colorspace

1180

29

custom.pattern
custom.pattern [LIST]

1237

RED
GREEN
BLUE
ALL

0
1
2
3

Value
If numbers listed first, use
numbers only. Data in
[square brackets] is for
information only.

Value number

dec

inc

get

Command
types allowed
(Use only
one symbol)
set

(Target)
Target or Target number
must be in parentheses.

(Target
number)

Operation
or String [ST ]
or List [LIST]

Operation or
String
number

Row

Operation Commands for the ClarityTM Matrix LCD Video Wall System with G2 Architecture

?

0 – 32767

Used only to indicate that bytes
have been sent. Resets to zero
upon reaching its maximum
value.

?

0 – 255

The center point is the one pixel
used by auto level.

[execute]

16902
RED
GREEN
BLUE
ALL

RED
GREEN
BLUE
ALL

Makes the display “forget” any
sources it has seen before.

?

0
1
2
3

=

0
1
2
3

18

Notes

0 – 15

?

3200K
5500K
6500K
8500K
NATIVE
CUSTOM

0
1
2
3
4
5

?

RGB
YPBPR

0
1

?

+

–

0 – 255

For the [LIST] command, the 3
elements are the Red, Green
and Blue components of the
customer test pattern. If the test
pattern is not up when this command is sent, it will be dispalyed. (To remove the pattern,
send the operation PATTERN=NONE)

dec

=

?

+

–

1462

Value
If numbers listed first, use
numbers only. Data in
[square brackets] is for
information only.

Value number

inc

(Target
number)

Command
types allowed
(Use only
one symbol)
get

dimmed.intensity

(Target)
Target or Target number
must be in parentheses.

set

30

Operation
or String [ST ]
or List [LIST]

Operation or
String
number

Row

Operation Commands for the ClarityTM Matrix LCD Video Wall System with G2 Architecture
Notes

0 The backlight value to use when
: the ambient light is below the
100 AMBIENT.LUX threshold when
BACKLIGHT.MODE is AUTO

31

display.power

1094

32

display.type

1416

33

edid.custom.enable

1241

=

=

?

OFF
ON

0 This turns on/off .
1

?

LX46S3D
MX55HDS
MX46HDS
LX46HDS
LX55HDS
LX55HDS3D
MX55HDU
LG55HD
MX46
LX46
MX55HD
HX60
MX46HD
LX46HD
LX55HD

1 Returns the type of display con2 nected. Not all of these types
5 are sold with Matrix with G2
6 architecture
7
8
9
8
0
1
2
3
5
6
7

?

0 If a custom EDID has been
: downloaded via a EDID.CUS1 TOM.LOAD list command, then

this command can be used to
enable or disable that EDID. A
non zero value enables the custom EDID.

34

edid.custom.load [LIST]

=

1261

?

1 For set, the first parameter is the
for get address within the EDID to start
the loading. This is followed by

2 up to 32 byte-values to be
loaded.
:
For get, only the address is sent.
33 The 32 bytes returned start at
for get that address.

19

35

edid.mailbox

1261

36

edid.timing.1.only

1440

Value
If numbers listed first, use
numbers only. Data in
[square brackets] is for
information only.

Value number

dec

inc

get

Command
types allowed
(Use only
one symbol)
set

(Target)
Target or Target number
must be in parentheses.

(Target
number)

Operation
or String [ST ]
or List [LIST]

Operation or
String
number

Row

Operation Commands for the ClarityTM Matrix LCD Video Wall System with G2 Architecture
Notes

?
=

?

ENABLE
DISABLE

0 When enabled, all timings will be
1 removed from the EDID except
for Detailed Timing 1, also
known as the Preferred Timing.
Some video drivers get confused by the large resolution
timings that are in the default
EDID. This is a way to work
around those issues.

37

edid.timing.2

=

1452

?

3 For set, if the number of parameor ters sent is 3, they are inter9 peted as HACTIVE. VACTIVE,
VREFRESH and “Fully Specified” is assumed to be False.
If the number of parameters sent
is 9, they are GACTIVE, VACTIVE, PCLK, HBLANK, HFP,
HSYNC. VBLANK, VFP, VSYNC
in that order.
For get, all 9 parameters are
returned in the order given
above.

38

edidtiming.1 [LIST]

=

1451

?

3 For set, if the number of parameor ters sent is 3, they are inter9 peted as HACTIVE. VACTIVE,
VREFRESH and “Fully Specified” is assumed to be False.
If the number of parameters sent
is 9, they are GACTIVE, VACTIVE, PCLK, HBLANK, HFP,
HSYNC. VBLANK, VFP, VSYNC
in that order.
For get, all 9 parameters are
returned in the order given
above.

39

frame.lock.enable

=

1292

20

?

DISABLE
ENABLE

0 When disabled, display will not
1 try to frame lock.

40

frame.locked

1275

?

41

framelock.delay

1445

?

Value
If numbers listed first, use
numbers only. Data in
[square brackets] is for
information only.
DISABLE
ENABLE

Value number

dec

inc

get

Command
types allowed
(Use only
one symbol)
set

(Target)
Target or Target number
must be in parentheses.

(Target
number)

Operation
or String [ST ]
or List [LIST]

Operation or
String
number

Row

Operation Commands for the ClarityTM Matrix LCD Video Wall System with G2 Architecture
Notes

0
1
0 This read-only value shows the
: current delay in line times from
4095 the start of input vertical sync to
the first output display line.

42

framelock.delay.override

=

1446

?

0 When this value is 0, the firm: ware will calculate the optimal
4095 delay. When this value is non-

zero, that value will be used,
instead of the calculated value,
to set the delay in line times
from the start of input vertical
sync to the first output display
line. Using this control might
introduce a frame tear in the
video.

43

frequency

44

frequency.horizontal

1070

?

[KHz*100]

45

frequency.pixel

1069

?

[MHz*100]

46

gain.all

1033

?

+

–

0 – 255

For ?, returns the average of red,
green, and blue. For + and –,
adjusts red, green and blue.
Applies to analog sources only.

47

gain.blue

16394

=

?

+

–

0 – 255

gain.whatever adjusts the White
Level; offset.whatever adjust the
Black Level. Applies to analog
sources only.

48

gain.green

16392

=

?

+

–

0 – 255

49

gain.red

16390

=

?

+

–

0 – 255

=

16404

21

?

+

–

[varies]

inc

dec

=

?

+

–

Value
If numbers listed first, use
numbers only. Data in
[square brackets] is for
information only.

Value number

get

Command
types allowed
(Use only
one symbol)
set

(Target)
Target or Target number
must be in parentheses.

(Target
number)

Row

Operation
or String [ST ]
or List [LIST]

Operation or
String
number

Operation Commands for the ClarityTM Matrix LCD Video Wall System with G2 Architecture
Notes

50

gray.balance

1031

51

horizontal.period

1264

52

hue

53

interlaced

54

ip.address [ST]

55

ir.remote

1095

=

?

DISABLE
ENABLE

0
1

56

justify

1053

=

?

LEFT [top]
CENTER
RIGHT [bottom]
FILL

0 The values LEFT and RIGHT are
1 used for top and bottom justifi2 cation when the source aspect
3 ratio is wider than the screen.

57

lamp.saver

1105

=

?

DISABLE
ENABLE

0 This enables/disables DPMS
1 delay. (All lamp.saver com-

RED
GREEN
BLUE
ALL

0
1
2
3

0 – 15

+

–

0 – 180

?
=

16395

?

?

1065

OFF
ON

Used when digital source is
YPbPr. This controls the color
hue. Default value is 90.

0
1

171

Returns the IP address of the
(optional) network module.

mands are related to products
with LEDs.)

22

Value
If numbers listed first, use
numbers only. Data in
[square brackets] is for
information only.

Value number

0MIN
5MIN
10MIN
15MIN
30MIN
45MIN
1HR
2HR
4HR
6HR
8HR
12HR
24HR

0
1
2
3
4
5
6
7
8
9
10
11
12

Notes

58

lamp.saver.delay.discrete

1286

=

?

59

lamp.saver.delay.hours

1145

=

?

+

–

0 – 23

This is DPMS delay.

60

lamp.saver.delay.minutes

1144

=

?

+

–

0 – 59

This is DPMS delay with fine
control.

61

lamp.saver.state

1146

?

inc

get

dec

Command
types allowed
(Use only
one symbol)
set

(Target)
Target or Target number
must be in parentheses.

(Target
number)

Operation
or String [ST ]
or List [LIST]

Operation or
String
number

Row

Operation Commands for the ClarityTM Matrix LCD Video Wall System with G2 Architecture

DISABLED
USER.OFF
AUTO.OFF
ON
WAIT.ON

62

last.fault.hours

1149

?

0 – 32767

63

last.fault.minutes

1148

?

0 – 59

64

localdim

1434

=

23

?

0 USER.OFF = turned off
1 because the user turned off.
2 AUTO.OFF = off because lamp
3 saver turned off.
ON = on.
4
WAIT.ON = off, waiting for the
cool-down timeout to end so
can come on.
Elapsed system time, not real
time, since last fault.

0 Setting this to non-zero turns on
: AP/LED (local dimming) in the
1 LX55HDS3D panel

65

matrix.layout.module.exists

1381

A1
A2
A3
A4
B1
B2
B3
B4
C1
C2
C3
C4
D1
D2
D3
D4
E1
E2
E3
E4
F1
F2
F3
F4
G1
G2
G3
G4
H1
H2
H3
H4
I1

0
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
24

Value
If numbers listed first, use
numbers only. Data in
[square brackets] is for
information only.

Value number

dec

inc

get

Command
types allowed
(Use only
one symbol)
set

(Target)
Target or Target number
must be in parentheses.

(Target
number)

Operation
or String [ST ]
or List [LIST]

Operation or
String
number

Row

Operation Commands for the ClarityTM Matrix LCD Video Wall System with G2 Architecture
Notes

353
(CO
NT.)

matrix.layout.module.exists
(continued)

1381
cont.

I2
I3
I4
J1
J2
J3
J4
K1
K2
K3
K4
L1
L2
L3
L4
M1
M2
M3
M4
N1
N2
N3
N4
O1
O2
O3
O4
P1
P2
P3
P4
SUBWALL.1
SUBWALL.2

33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65

25

Value
If numbers listed first, use
numbers only. Data in
[square brackets] is for
information only.

Value number

dec

inc

get

Command
types allowed
(Use only
one symbol)
set

(Target)
Target or Target number
must be in parentheses.

(Target
number)

Operation
or String [ST ]
or List [LIST]

Operation or
String
number

Row

Operation Commands for the ClarityTM Matrix LCD Video Wall System with G2 Architecture
Notes

353
(CO
NT.)

matrix.layout.module.exists
(continued)

1381
cont.

SUBWALL.3
SUBWALL.4
SUBWALL.DPORT
SUBWALL.DUAL.LINK
SUBWALL.TWO.INPUT
DPORT
CUSTOM
NONE

66
67
68
68
69
70
254
255

26

Value
If numbers listed first, use
numbers only. Data in
[square brackets] is for
information only.

Value number

dec

inc

get

Command
types allowed
(Use only
one symbol)
set

(Target)
Target or Target number
must be in parentheses.

(Target
number)

Operation
or String [ST ]
or List [LIST]

Operation or
String
number

Row

Operation Commands for the ClarityTM Matrix LCD Video Wall System with G2 Architecture
Notes

66

matrix.layout.position

1398

A1
A2
A3
A4
B1
B2
B3
B4
C1
C2
C3
C4
D1
D2
D3
D4
E1
E2
E3
E4
F1
F2
F3
F4
G1
G2
G3
G4
H1
H2
H3
H4

0
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31

27

Value
If numbers listed first, use
numbers only. Data in
[square brackets] is for
information only.

Value number

dec

inc

get

Command
types allowed
(Use only
one symbol)
set

(Target)
Target or Target number
must be in parentheses.

(Target
number)

Operation
or String [ST ]
or List [LIST]

Operation or
String
number

Row

Operation Commands for the ClarityTM Matrix LCD Video Wall System with G2 Architecture
Notes

354
(CO
NT.)

matrix.layout.position
(continued)

1398
(cont.)

I1
I2
I3
I4
J1
J2
J3
J4
K1
K2
K3
K4
L1
L2
L3
L4
M1
M2
M3
M4
N1
N2
N3
N4
O1
O2
O3
O4
P1
P2
P3
P4
SUBWALL.1

32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64

28

Value
If numbers listed first, use
numbers only. Data in
[square brackets] is for
information only.

Value number

dec

inc

get

Command
types allowed
(Use only
one symbol)
set

(Target)
Target or Target number
must be in parentheses.

(Target
number)

Operation
or String [ST ]
or List [LIST]

Operation or
String
number

Row

Operation Commands for the ClarityTM Matrix LCD Video Wall System with G2 Architecture
Notes

354
(CO
NT.)

67

SUBWALL.2
SUBWALL.3
SUBWALL.4
SUBWALL.DPORT
SUBWALL.DUAL.LINK
SUBWALL.TWO.INPUT
DPORT
CUSTOM
NONE

matrix.layout.position
(continued)

matrix.route.output

Value
If numbers listed first, use
numbers only. Data in
[square brackets] is for
information only.

Value number

dec

inc

get

Command
types allowed
(Use only
one symbol)
set

(Target)
Target or Target number
must be in parentheses.

(Target
number)

Operation
or String [ST ]
or List [LIST]

Operation or
String
number

Row

Operation Commands for the ClarityTM Matrix LCD Video Wall System with G2 Architecture

65
66
67
68
68
69
70
254
255
DIGITAL.1
DIGITAL.2
DIGITAL.3
DIGITAL.4
DPORT.IN
DUAL.LINK.IN

1399

29

0
1
2
3
4
4

Notes

matrix.route.qconfig

1379

NEXT
REFRESH

1
2

30

dec

inc

get

Command
types allowed
(Use only
one symbol)
set

(Target
number)

(Target)
Target or Target number
must be in parentheses.

Value
If numbers listed first, use
numbers only. Data in
[square brackets] is for
information only.

Value number

68

Operation
or String [ST ]
or List [LIST]

Operation or
String
number

Row

Operation Commands for the ClarityTM Matrix LCD Video Wall System with G2 Architecture

A1
A2
A3
A4
B1
B2
B3
B4
C1
C2
C3
C4
D1
D2
D3
D4
E1
E2
E3
E4
F1
F2
F3
F4
G1
G2
G3
G4
H1
H2
H3
H4
I1
I2
I3
I4
J1
J2
J3

0
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38

Notes

356
(co
nt.)

69

matrix.route.qconfig
(continued)

1379
(cont.)

menu.position.horizontal

12341

(continued)

Value
If numbers listed first, use
numbers only. Data in
[square brackets] is for
information only.
J4
K1
K2
K3
K4
L1
L2
L3
L4
M1
M2
M3
M4
N1
N2
N3
N4
O1
O2
O3
O4
P1
P2
P3
P4
SUBWALL.1
SUBWALL.2
SUBWALL.3
SUBWALL.4
SUBWALL.DPORT
SUBWALL.DUAL.LINK
SUBWALL.TWO.INPUT
DPORT
CUSTOM

(cont.)

=

31

?

+

–

0 – 32767

Value number

dec

inc

get

Command
types allowed
(Use only
one symbol)
set

(Target)
Target or Target number
must be in parentheses.

(Target
number)

Operation
or String [ST ]
or List [LIST]

Operation or
String
number

Row

Operation Commands for the ClarityTM Matrix LCD Video Wall System with G2 Architecture
Notes

39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
68
69
70
254
Horizontal offset from the default
side.

get

inc

dec

menu.position.vertical

12342

=

?

+

–

0 – 32767

Vertical offset from the default
side.

71

menu.timeout

8194

=

?

+

–

0 – 60

Seconds menu will remain on
screen; 0 = forever

72

menu.top

1189

[execute]

73

network.factory

1454

Restores the network module to
its default values. This will reset
the IP address to its default.
Use NETWORK.RESET to
force it to get an IP address
from the DHCP server.

74

network.module

172

Returns the version information
returned by the network module
firmware.

75

network.module [ST]

172

76

network.reset

1453

77

offset.all

1032

78

offset.blue

16393

79

offset.green

16391

(Target)
Target or Target number
must be in parentheses.

(Target
number)

70

Row

set

Value
If numbers listed first, use
numbers only. Data in
[square brackets] is for
information only.

Operation
or String [ST ]
or List [LIST]

Operation or
String
number

Command
types allowed
(Use only
one symbol)

Value number

Operation Commands for the ClarityTM Matrix LCD Video Wall System with G2 Architecture
Notes

Used with Key commands to be
sure the menu selector is at the
top.

?

Firmware version information
from the network module
Resets the network module.

32

?

+

–

0 – 127

For ?, returns the average of red,
green, and blue. For + and –,
adjusts red, green and blue.
Applies to analog sources only.

=

?

+

–

0 – 127

offset.whatever adjusts Black
Level.
gain.whatever adjusts the White
Level.

=

?

+

–

0 – 127

When colorspace = YPBPR, this
controls the black level (Brightness) of whole picture, not just
the green. Default value varies
and is set at factory. Not used
with digital sources.

1177

82

orbiter

1109

=

?

+

–

16389

83

overscan

1184

84

part [ST]

2

Value
If numbers listed first, use
numbers only. Data in
[square brackets] is for
information only.

=

Notes

0 – 127

[execute]
0

Value number

dec

offset.reset

inc

81

get

offset.red

Command
types allowed
(Use only
one symbol)
set

80

(Target)
Target or Target number
must be in parentheses.

(Target
number)

Operation
or String [ST ]
or List [LIST]

Operation or
String
number

Row

Operation Commands for the ClarityTM Matrix LCD Video Wall System with G2 Architecture

Sets offset.red, offset.green and
offset.blue to mid levels.

?

0 When target is 0, this enables or
: disables the orbiting function.
1

1

0
When target is 1, this sets the
: number of seconds between
65535 shifts.

2

0 When target is 2, this sets the
: number of pixels to shift.
15
=

?
?

33

+

–

0 – 20 [% of image hidden at
edges]
Retrieves firmware part number

1028

=

?

86

phase

16400

=

?

87

plug.and.play

1152

=

?

+

–

Value
If numbers listed first, use
numbers only. Data in
[square brackets] is for
information only.

Value number

pattern

dec

85

inc

get

Command
types allowed
(Use only
one symbol)
set

(Target)
Target or Target number
must be in parentheses.

(Target
number)

Operation
or String [ST ]
or List [LIST]

Operation or
String
number

Row

Operation Commands for the ClarityTM Matrix LCD Video Wall System with G2 Architecture

NONE
WHITE
GRAY
RED
GREEN
BLUE
BLACK
RED.SCALE
GREEN.SCALE
BLUE.SCALE
GRAY.SCALE
COLOR.BARS
LOGO
GRID
CHECK4X4
COLORSCALE
UNIFORMITY
ALIGNMENT
FOCUS
CUSTOM
CYAN
YELLOW
MAGENTA

0
1
2
3
4
5
6
7
8
9
10
11
12
18
20
21
22
24
25
26
28
29
30

[Range 0–31]

DISABLE
ENABLE

Notes

Value for = or ? commands is 0 –
31. In the menu, the value is
shown in degrees. Each step (0
– 31) is 11.25 degrees.

0 Enables/Disables DDC (EDID)
1 response; factory default is
enabled.

88

position.horizontal

16398

=

?

+

–

[varies]

89

position.vertical

16399

=

?

+

–

[varies]

34

Value
If numbers listed first, use
numbers only. Data in
[square brackets] is for
information only.

Value number

?

dec

=

inc

get

Command
types allowed
(Use only
one symbol)
set

(Target)
Target or Target number
must be in parentheses.

(Target
number)

Operation
or String [ST ]
or List [LIST]

Operation or
String
number

Row

Operation Commands for the ClarityTM Matrix LCD Video Wall System with G2 Architecture

5x4
4x3
15x9
16x9

12
13
16
17

90

preferred. source.detection

91

product [ST]

3

?

92

product.type

1171

?

93

replies.sent

1139

94

reset.balance

1034

95

resolution.horizontal

16401

=

?

[varies]

96

resolution.vertical

16402

=

?

[varies]

97

revision [ST]

98

rtc [LIST]

99

rtc [ST]

100

runtime.hours.high

1288

RS232

?

0

0 – 32767

Retrieves the firmware revision
number, as shown in the Program Informaton menu.

=

This command will get or set a
real time clock event. The target
is which event to set. Event 0
sets the internal clock.
The parameters are

?

0
:
20
=

1113

35

Used only to indicate that replies
have been sent. Resets to zero
upon reaching its maximum
value.
Resets color balance values to
100/7 (white 100; gray 7).

?

1324

9

Retrieves display product name
in text

[execute]

4

Notes

?

Returns what is programmed in
the target slot in a human readable form.

[hours / 10000]

Do not set runtime or system
hours/minutes unless actual
time was lost, such as when the
control board is replaced. Note:
Product warranties are not
based on these timers.

4100

=

?

102

runtime.hours.reset

4613

[execute]

103

runtime.minutes

4101

=

104

serial.diagnostics.clear

1188

RS232

0

[execute]

105

slot.action

1082

SAVE
RECALL
DELETE
NONE

0
1
2
3

[execute]

106

slot.count

1410

0
1

?

107

slot.current

1150

108

slot.delete

1174

0 [slot 1]
1 [slot 2]
:
39 [slot 40]
255 [current target]

109

slot.full

1114

0 [slot 1]
1 [slot 2]
:
39 [slot 40]

110

slot.name. [ST]

5

111

slot.name.clear

1081

?

?

Value
If numbers listed first, use
numbers only. Data in
[square brackets] is for
information only.

Value number

runtime.hours.low

dec

101

inc

get

Command
types allowed
(Use only
one symbol)
set

(Target)
Target or Target number
must be in parentheses.

(Target
number)

Operation
or String [ST ]
or List [LIST]

Operation or
String
number

Row

Operation Commands for the ClarityTM Matrix LCD Video Wall System with G2 Architecture
Notes

[hours mod 10000]

0 – 59

Performs the action (save, recall,
delete) on the currently targeted
slot.

0 returns 40, which is the total
number of slots.
1 returns the number of filled
memory slots.

0 – 39 [slot # – 1]
255 [none now used]

[execute]

?

0
1
:
39

0 [empty]
1 [full]

Returns the name that will be
used when saving the target
slot.

[execute]

36

Operates on the currently
selected slot (see slot.target
and slot.recall.target)

slot.name.letter

1080

0 [1st char]
1 [2nd char]
:
23 [last char]

113

slot.recall

1173

0 [slot 1]
1 [slot 2]
:
39 [slot 40]
255 [current target]

114

slot.recall.target

1077

115

slot.save

1172

0 [slot 1]
1 [slot 2]
:
39 [slot 40]
255 [current target]

116

slot.status

1083

0 [slot 1]
1 [slot 2]
:
39 [slot 40]

117

slot.target

1068

Value
If numbers listed first, use
numbers only. Data in
[square brackets] is for
information only.

Value number

?

dec

=

0
1
:
23

inc

get

112

Command
types allowed
(Use only
one symbol)
set

(Target)
Target or Target number
must be in parentheses.

(Target
number)

Operation
or String [ST ]
or List [LIST]

Operation or
String
number

Row

Operation Commands for the ClarityTM Matrix LCD Video Wall System with G2 Architecture

[one ascii character value]

Notes

The target is the nth letter of the
24-character string: 0–23.
The value is the ascii character
to send: numbers, letters, punctuation. Not all punctuation is
available.

[execute]

=

0 [slot 1]
1 [slot 2]
:
39 [slot 40]

0
1
:
39

[execute]

0
1
:
39
=

37

Slot.save, slot.recall and
slot.delete are more direct ways
of accomplishing what
slot.action does.

?

EMPTY
FILLED
FILLED.AND.CURRENT
NAME.EDITED

?

0 [slot 1]
1 [slot 2]
:
39 [slot 40]

0
1
2
3
0 Sets (or recalls) the target slot
1 number for other actions. The
: target slot is used by slot.action,
39 slot.name.clear, slot.name.letter, and slot.setting.

Value
If numbers listed first, use
numbers only. Data in
[square brackets] is for
information only.

Value number

dec

inc

get

Command
types allowed
(Use only
one symbol)
set

(Target)
Target or Target number
must be in parentheses.

(Target
number)

Operation
or String [ST ]
or List [LIST]

Operation or
String
number

Row

Operation Commands for the ClarityTM Matrix LCD Video Wall System with G2 Architecture
Notes

118

source.search.status

1133

?

VIDEO.DISPLAYED
GRAPHICS.DISPLAYED
AUTO.RUNNING
AUTO.SETUP.COMPLETE
OUT.OF.RANGE
SEARCHING
DETECTED
HOLDING
IDLE

0
1
2
3
4
5
6
7
8

119

sync.type

1064

?

UNKNOWN
SOG
COMPOSITE
SEPARATE

0 SOG = sync on green
1 SEPARATE = separate H and V
2 sync
3

120

system.hours.high

1112

=

?

[hours / 10000]

121

system.hours.low

4098

=

?

[hours mod 10000]

122

system.hours.reset

4612

[execute]

123

system.minutes

4099

=

124

temperature.c

1153

BOARD

125

uart.clear

1187

126

uart.errors

127

uart.overflows

Do not set runtime or system
hours/minutes unless actual
time was lost, such as when
control board is replaced. Note:
Product warranties are not
based on these timers.

?

0 – 59

0

?

0 – 125

Temperature, in Celsius.
BOARD = control board

RS232

0

[execute]

1186

RS232

0

?

0 -32767

Resets to zero upon reaching its
maximum value.

1185

RS232

0

?

0 -32767

Resets to zero upon reaching its
maximum value.

38

Value
If numbers listed first, use
numbers only. Data in
[square brackets] is for
information only.

Value number

dec

inc

get

Command
types allowed
(Use only
one symbol)
set

(Target)
Target or Target number
must be in parentheses.

(Target
number)

Operation
or String [ST ]
or List [LIST]

Operation or
String
number

Row

Operation Commands for the ClarityTM Matrix LCD Video Wall System with G2 Architecture

128

vertical.lines

129

video.standard

130

viewport.window.bottom

1042

131

viewport.window.height

1100

132

viewport.window.left

1039

=

?

+

–

0 [–100]
:
100 [0]
:
200 [+100]

0
:
100
:
200

133

viewport.window.right

1040

=

?

+

–

0 [–100]
:
100 [0]
:
200 [+100]

0
:
100
:
200

134

viewport.window.top

1041

=

?

+

–

0 [–100]
:
100 [0]
:
200 [+100]

0
:
100
:
200

135

viewport.window.width

1099

136

wall.column

1051

1263

?

0 – 65535

17426

?

NTSC
NTSC.60.443
PAL.50.358
PAL
SECAM
N/A

=

?

+

–

?

39

?

Raw number of lines detected by
the display.

1 If the format is completely
3 unknown, or it is not a video
4 source, the response is N/A.
6
8
22
0
:
100
:
200

[pixels]

?
=

0 [–100]
:
100 [0]
:
200 [+100]

[pixels]
+

–

1 – 32

Notes

dec

137

wall.height

1049

=

?

+

–

1 – 32

138

wall.mode

1052

=

?

+

–

DISABLE
ENABLE

139

wall.row

1050

=

?

+

–

1 – 32

140

wall.status

1066

141

wall.width

1048

142

white.balance

1285

143

window.reset.size

1091

[execute]

144

ypbpr.reset

1181

[execute]

145

zoom.window.bottom

1047

=

146

zoom.window.height

1098

147

zoom.window.left

1044

?

RED
GREEN
BLUE
ALL

0
1
2
3

?

+

–

1 – 32

=

?

+

–

0 – 100

40

?

0
1

Sets zoom and viewport windows
back to default values.

[to factory calibration]
+

–

?
=

Notes

0 [ok]
1 [error horizontally]
2 [error vertically]
3 [this cube is blank]

=

?

Value number

inc

Value
If numbers listed first, use
numbers only. Data in
[square brackets] is for
information only.

get

Command
types allowed
(Use only
one symbol)
set

(Target)
Target or Target number
must be in parentheses.

(Target
number)

Operation
or String [ST ]
or List [LIST]

Operation or
String
number

Row

Operation Commands for the ClarityTM Matrix LCD Video Wall System with G2 Architecture

0 [–100]
:
100 [0]
:
200 [+100]

0
:
100
:
200

[pixels]
+

–

0 [–100]
:
100 [0]
:
200 [+100]

0
:
100
:
200

dec

Value number

inc

Value
If numbers listed first, use
numbers only. Data in
[square brackets] is for
information only.

get

Command
types allowed
(Use only
one symbol)
set

(Target)
Target or Target number
must be in parentheses.

(Target
number)

Operation
or String [ST ]
or List [LIST]

Operation or
String
number

Row

Operation Commands for the ClarityTM Matrix LCD Video Wall System with G2 Architecture

148

zoom.window.right

1045

=

?

+

–

0 [–100]
:
100 [0]
:
200 [+100]

0
:
100
:
200

149

zoom.window.top

1046

=

?

+

–

0 [–100]
:
100 [0]
:
200 [+100]

0
:
100
:
200

150

zoom.window.width

1097

?

41

[pixels]

Notes

Troubleshooting Serial Connections

Troubleshooting Serial Connections
There are many small details involved in getting an entire wall or group of displays to
communicate over a serial link. By starting with simple commands you can ensure all
these details are in place before moving on to more complex control. If you are
setting up a wall or group of displays for the first time, follow these steps for easy
setup. If you have problems later, you can refer to the troubleshooting flowcharts
starting on page page 44 as necessary.

Setup
1 Connect the RS232 cable from the computer to the RS232 In connector of.
Connect the out connector of that display, to the RS232 In connector of the next
display and so on until all displays are connected.
2 Set the baud rate of the host computer to 19200. If this is not possible, set the
baud rate of each display to match the baud rate of the host computer. The baud
rate is not set automatically. If the baud rate of a display does not match the baud
rate of the computer, communication will not happen.
3 Open a program on the host that allows you to easily type commands. Serial Talk,
available from our website, is one such program. Be sure you know how to send a
carriage return character with whatever program you are using. All commands to
the displays must end in a carriage return. The rest of this document will use
Serial Talk syntax in the examples.

Global Command
1 Send the command op ** pattern=red ^M
2 Did all displays in the wall put up a red test pattern?
a If yes, go on to send individual commands.
b If none of the displays responded, go to Global Command to First Display on
page 44.
c If the first display went red, but one or more of the others didn’t, go to Global
Command to Subsequent Displays on page 44.

RS232 Control

42

Troubleshooting Serial Connections

Individual Command
1 For each display in the wall, send the command op
substituting each display’s ID in turn.

pattern=blue ^M,

2 Did each display turn blue when commanded?
a If not, check .
3 Did you receive an echoed response back each time?
a If not, go to Response From Individual Displays on page 45.

Data Query
1 Send a command which asks for information to each display in turn. For example,
2 Did each display return its ?
a If not, go to Response From Individual Displays on page 45.

Troubleshooting Useful Commands
If you are trying to send a particular command and are having trouble, first make sure
you have established the wiring and settings are correct by using the simple
commands suggested above. After you have established that, the problem is
probably in the command itself.
If a display doesn't respond to a particular command, look at the “Commands
Received” number. If it doesn't increase by one, the display didn't understand the
command. Double check the spelling and syntax. Be sure to start operations with op
or OP, not oP or Op. Be sure to end with a ^M.
If the Commands Received increases but the display didn't respond, it may be in a
state where it cannot respond at this time, or it may have invalid data. Try sending
the command with an individual (not global) address, and watch the response. If it
sends a NAK, it wasn't able to carry out the command. For example, you can't change
the brightness unless you have a valid source. It will also send a NAK if the data is out
of range. For example, you can't set the brightness to 1000. If it sends an ERR, it
didn't understand the command. Perhaps it is spelled wrong, or you are trying a
command that is not valid on this product.

RS232 Control

43

Troubleshooting Serial Connections

Global Command to First Display

Global Command to Subsequent Displays

RS232 Control

44

Troubleshooting Serial Connections

Response From Individual Displays

Open the RS232 Serial Port Status menu on all
displays.

Do you see your
query on the bottom
line of the menu of
the display in
question?

No

Go to troubleshooting a global
command chart.

No

Check for a carriage return on
the command.

Yes

Does the
commands
received number
increase on the
display?

Check that the first two
characters are the same case
(OP or op) not (Op or oP).

Yes

Does the
commands sent
number increase
on the display?

Check the spelling of the
command.

No

Check that . If two displays try to
respond, the message will be garbled.

Does the Last Packet
Address say “This
Cube Alone”?

No

Yes
Check the wiring of the RS232
connectors and adapters. The Tx line to
the host may not be making connection.

Check the address. Only
addresses with no * in them
will be answered.

RS232 Control

45

Index

Index
The numbers in Bold are the Row numbers in the
Table of Commands. The non-bold numbers are
the numbers in the Operation, String or List
column.
Operation Numbers
1, 19
1028, 85
1030, 142
1031, 50
1032, 77
1033, 46
1034, 94
1037, 9
1039, 132
1040, 133
1041, 134
1042, 130
1044, 147
1045, 148
1046, 149
1047, 145
1048, 141
1049, 137
1050, 139
1051, 136
1052, 138
1053, 56
1054, 5
1057, 16
1064, 119
1065, 53
1066, 140
1068, 117
1069, 45
1070, 44
1077, 114
1080, 112
1081, 111
1082, 105
1083, 116
1085, 13
1087, 1
1091, 143
1092, 6
1094, 31
1095, 55

RS232 Control

1097,
1098,
1099,
1100,
1105,
1109,
1110,
1112,
1113,
1114,
1133,
1137,
1138,
1139,
1140,
1141,
1143,
1144,
1145,
1146,
1148,
1149,
1150,
1152,
1153,
1161,
1162,
1163,
1167,
1171,
1172,
1173,
1174,
1177,
1180,
1182,
1184,
1185,
1186,
1187,
1188,
1189,
12341,
12342,
1237,
1241,
1261,
1263,

150
146
135
131
57
82
22
120
100
109
118
4
3
93
20
21
15
60
59
61
63
62
107
87
124
25
26
24
2
92
115
113
108
81
28
144
83
127
126
125
104
72
69
70
29
33, 33
34, 35
128

46

Index

1264, 51
1268, 27
1275, 40
1286, 58
1288, 90
1290, 14
1292, 39
1324, 98
1379, 68
1381, 65
1398, 66
1399, 67
1410, 106
1416, 32
1434, 64
1440, 36
1445, 41
1446, 42
1451, 38
1452, 37
1453, 76
1454, 73
1457, 17
1462, 30
16, 7
16387, 18
16389, 80
16390, 49
16391, 79
16392, 48
16393, 78
16394, 47
16395, 52
16398, 88
16399, 89
16400, 86
16401, 95
16402, 96
16404, 43
16902, 23
171, 54
172, 74, 75
17420, 10
17421, 8
17422, 11
17426, 129
17438, 12
2, 84
3, 91
4, 97
4098, 121
4099, 123
4100, 101
4101, 103

4612, 122
4613, 102
6, 110
8194, 71
9, 99

A
action, slot, 105
address, ip, 54
adjust frequency, 43
adjust phase, 86
ambient
intensity, 149
lux, 1
threshold, 2
ascii response type, 4
aspect ratio, 5
fill, 5
justify, 56
letterbox, 5
one-to-one, 5
status of, 6
asset tag, 7
auto
frequency, 8
lamp on, enable/disable,
phase, 10
position, 11
resync, 12

9

B
backlight
intensity, 13
mode, 14
balance, gray, 50
baud, 15
blue
gain, 47
offset, 78
only, 16
border color, custom, 17
bottom zoom, 145
brightness, 18
build date, 19
bytes received, number of, 20
bytes sent, number of, 21

C
Celsius temperature, 124
center pixel, value of, 22
character, end of line, 3
clear input memory, 23
clear serial diagnostics, 104

RS232 Control

47

Index

clear slot name, 111
clear uart, 125
clipboard
gray balance, 24
recall, 25
save to, 26
clock, real time, 74
color balance
clipboard, gray value in, 24
gray, 50
recall clipboard values, 25
reset values, 94
save values to clipboard, 26
white, 142
color temperature, 27
color, border, custom, 17
colorspace, 28
column, wall, 136
CR, 3
CRLF, 3
crop, 5
current memory (slot.current), 107
custom border color, 17
custom load edid, 34
custom pattern, 29

EDID
control (plug.and.play), 87
mailbox, 35
edid
custom load, 34
custom, enable, 33
timing 1 only, 36
edid timing 2, 37
enable
auto lamp, 9
big picture mode, 138
blue only, 16
DDC, 87
EDID, 87
IR remote, 55
lamp saver, 57
plug and play, 87
remote IR, 55
wall mode, 138
end of line character, 3
eol, ascii, 3
equal aspect ratio, 6
erase slot name, 111
error
uart, 126
uart overflow, 127

D
F

data only response, 4
date, build, 19
DDC control (plug.and.play), 87
delete slot, 108
diagnostics, serial, clear the, 104
dimmed intensity, 30
disable
auto lamp, 9
big picture mode, 138
blue only, 16
DDC, 87
EDID, 87
IR remote, 55
lamp saver, 57
plug and play, 87
remote IR, 55
wall mode, 138
display
power, on/off, 31
display type, 32

fault
last, hours, 62
last, minutes, 63
fill, 5
frame lock enable, 39
frame locked, 40
framelock
delay, 41
delay override, 42
frequency
adjusting, 43
auto, 8
horizontal, 44
pixel, 45

G
gain
all, 46
blue, 47
green, 48
red, 49
go to top of menu, 72
gray balance in clipboard,
green
gain, 48

E
edge
zoom left, 147
zoom right, 148
zoom top, 149

RS232 Control

24

48

Index

offset,

M

79

mailbox, EDID, 35
matrix layout
module exists, 65
position, 66
matrix route
output, 67
qconfig, 68
memory
current (slot.current), 107
empty (slot.full), 109
full (slot.full), 109
input, clear, 23
name letter (slot.name.letter), 112
name, clear/erase (slot.name.clear), 111
recall target (slot.recall.target), 114
save, 115
save/recall/delete action (slot.action), 105
slot delete, 108
slot recall, 113
status (slot.status), 116
target (slot.target), 117
target for recall (slot.recall.target), 114
menu
go to top, 72
position horizontal, 69
position vertical, 70
selector, 72
timeout, 71
minutes
lamp saver delay, 60
runtime, 103
system, 123
mode
wall, enable/disable, 138
module
network, 74, 75

H
height of wall, 137
height of zoom, 146
high system hours, 120
horizontal
frequency, 44
period, 51
position, 88
resolution, 95
hours
lamp saver delay, 59
runtime, high, 100
runtime, low, 101
runtime, reset, 102
hue, 52

I
input memory, clear, 23
input search status (source.search.status),
intensity
backlight, 13
dimmed, 30
intensity, backlight, 13
interlace, on/off, 53
ip address, 54
IR remote, enable/disable, 55

118

J
justify aspect ratio,

56

L
lamp
on, auto, enable/disable, 9
saver delay hours, 59
saver delay minutes, 60
saver, delay discrete, 58
saver, enable/disable, 57
saver, state of, 61
last fault
hours, 62
minutes, 63
left
side zoom, 147
letterbox, 5
LF, 3
LFCR, 3
lines, vertical, 128
local dim, 64
low system hours, 121

N
name letter, memory (slot.name.letter),
name, product, 91
network
factory, 73
reset, 76
network module, 74, 75
NTSC, 129
number
revision, 97
number of
bytes received, 20
bytes sent, 21
columns in wall (wall.width), 141
rows in wall (wall.height), 137

RS232 Control

112

49

Index

numeric response,

4

reset
color balance values, 94
offset, 81
runtime hours, 102
system hours, 122
YPbPr, 144
resolution
horizontal, 95
vertical, 96
response
ascii, 4
sent, number of, 93
types, 4
resync, auto, 12
revision number, 97
RGB colorspace, 28, 28
right side zoom, 148
row, wall, 139
rtc, 74
runtime
hours, high, 100
hours, low, 101
hours, reset, 102
minutes, 103

O
offset
all, 77
blue, 78
green, 79
red, 80
reset, 81
one.to.one, 5
orbiter, 82
overscan, 83

P
PAL, 129
part number, software, 84
pattern
custom, 29
test, 85
period of horizontal, 51
phase
adjust, 86
auto, 10
pixel
frequency, 45
value of center, 22
plug and play, 87
point, center, 22
position
auto, 11
horizontal, 88
horizontal, menu, 69, 70
vertical, 89
power, display, on/off, 31
preferred.source.detection, 90
product
name, 91
type, 92

S
save
color balance values to clipboard,
memory slot, 115
slot name, 110
saver, lamp, status of, 61
search, status of source search, 118
SECAM, 129
serial diagnostics, clear, 104
shape, 5
slot
action, 105
count, 106
current, 107
delete, 108
empty (slot.full), 109
full, 109
name letter, 112
name save, 110
name, clear, 111
recall, 113
recall target, 114
save, 115
status, 116
target, 117
software
part number, 84
source

R
ratio
aspect, status of, 6
real time clock, 74
recall
color balance clipboard values, 25
memory slot, 113
memory, target of (slot.recall.target),
red
gain, 49
offset, 80
remote control, enable/disable, 55
replies sent, 93
reply types, 4

114

RS232 Control

26

50

Index

search status, 118
status
aspect, 6
input search (source.search.status),
lamp saver, 61
memory (slot.status), 116
slot, 116
source search, 118
wall, 140
stretch
bottom, 145
left side, 147
right side, 148
top side, 149
string
build date, 19
build.date, 19
product, 91
revision, 97
slot.name.save, 110
uart, 84
symbolic response, 4
sync type, 119
system
hours reset, 122
hours, high, 120
hours, low, 121
minutes, 123

type
of product, 92
sync, 119
118

U
uart
clear, 125
errors, 126, 127

V
vertical
lines, 128
position, 89
resolution, 96
video
standard, 129
viewport window, 130, 131, 132, 133, 134, 135

W
wall
column, 136
height of, 137
justify, 56
mode, enable/disable, 138
row, 139
status, 140
width of, 141
white
color balance, 142
wider aspect ratio, 6
width
wall, 141
zoom, 150
window, viewport, 130, 131, 132, 133, 134, 135
window.reset.size, 143

T
taller aspect ratio, 6
target
memory (slot.target), 117
slot, 117
temperature
Celsius, 124
test pattern, 85
custom, 29
time
lamp saver delay hours, 59
lamp saver delay minutes, 60
last fault hours, 62, 63
reset system hours, 122
runtime hours, 100, 101
runtime hours, reset, 102
runtime minutes, 103
system hours, 120, 121
system minutes, 123
timeout
menu, 71
top
of menu, go to, 72
zoom, 149

Y
YPbPr
colorspace, 28, 28
reset, 144

Z
zoom
bottom, 145
height, 146
left side, 147
right side, 148
top side, 149
width, 150

RS232 Control

51

Index

RS232 Control

52

Index

RS232 Control

53

RS232 Control

54

RS232 Control

55

RS232 Control

56

RS232 Control

57

RS232 Control

58

RS232 Control

59



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