User_manual Panasonic KX TDA100 TDA200 User Manual

User Manual: Panasonic KX-TDA100 TDA200 User Manual

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Hybrid IP-PBX

User Manual
Model

KX-TDA100
KX-TDA200

Thank you for purchasing a Panasonic Hybrid IP-PBX.
Please read this manual carefully before using this product and save this manual for future use.
KX-TDA100/KX-TDA200: Version 2.0

Feature Highlights
Voice Mail Integration

Call Center
This PBX can establish Incoming Call Distribution
Groups (ICD Group) by which a large volume of
calls from the external customers could be received.
One extension can act as the supervisor, and
monitor other group members.
ICD

You can forward your calls to a voice
processing system and let calling parties leave
messages in your mailbox when you are unable
to receive calls.

Group 01
Message

Message

ICD
Group 02

Customers

Message

Queuing

1.8 Call Center (Page 87)

Message

1.9.5 Voice Processing System (Page 96)

Wireless System
This PBX optionally supports a Portable Station
(PS) system. PSs can be used on the PBX
with other wired telephones.

PC Phone/PC Console
This PBX supports the PC Phone/PC Console
when your computer is connected to certain
Panasonic telephones via USB interface. The PC
Phone/PC Console provides advanced control and
monitoring of your PBX.

Computer

Appendix (Page 151)

Consult your dealer

Easy Operation
If you are using a Panasonic telephone that is
equipped with a Navigator Key/Jog Dial and a
display, it helps you to access the desired
feature easily. Also, you will be informed of the
arrival of an incoming call or a message waiting
by the lamp if it is equipped.

Call Record
(Station Message Detail Recording)
This PBX can record or print out call
information: date, time, extension no., dialed
no., duration, etc.
Date

ENTER

Navigator Key

Jog Dial

Message/Ringer Lamp

1.1 Before Operating the Telephones (Page 14)

User Manual

Time

Ext

01/02/02 10:03AM 1230
01/02/02 11:07AM 2230

Consult your dealer

• • • • • • •
• • • • • • •
• • • • • • •

In This Manual,
•
Proprietary Telephone is abbreviated as "PT".
Single Line Telephone is abbreviated as "SLT".
Portable Station is abbreviated as "PS".
Proprietary Telephone with a Display is abbreviated as "Display PT".
Digital Proprietary Telephone is abbreviated as "DPT".
•
The following icons are used frequently.

Hints

Conditions

User Manual

Important Information
WARNING
•
•

•

•
•

THIS UNIT MAY ONLY BE INSTALLED AND SERVICED BY QUALIFIED SERVICE
PERSONNEL.
WHEN A FAILURE OCCURS WHICH EXPOSES ANY INTERNAL PARTS,
DISCONNECT THE POWER SUPPLY CORD IMMEDIATELY AND RETURN THIS UNIT
TO YOUR DEALER.
DISCONNECT THE TELECOM CONNECTION BEFORE DISCONNECTING THE
POWER CONNECTION PRIOR TO RELOCATING THE EQUIPMENT, AND
RECONNECT THE POWER FIRST.
THIS UNIT IS EQUIPPED WITH A GROUNDING CONTACT PLUG. FOR SAFETY
REASONS, THIS PLUG MUST ONLY BE CONNECTED TO A GROUNDING CONTACT
SOCKET WHICH HAS BEEN INSTALLED ACCORDING TO REGULATIONS.
THE POWER SUPPLY CORD IS USED AS THE MAIN DISCONNECT DEVICE.
ENSURE THAT THE SOCKET-OUTLET IS LOCATED/INSTALLED NEAR THE
EQUIPMENT AND IS EASILY ACCESSIBLE.
TO PREVENT THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS
PRODUCT TO RAIN OR MOISTURE.
TO PROTECT THIS UNIT FROM STATIC ELECTRICITY, DO NOT TOUCH ANY
CONNECTORS OF THE UNIT.

User Manual

IMPORTANT SAFETY INSTRUCTIONS
When using your telephone equipment, basic safety precautions should always be followed to reduce the
risk of fire, electric shock and injury to persons, including the following:

1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners.
Use a damp cloth for cleaning.

4. Do not use this product near water, for example, near a bathtub, wash bowl, kitchen sink, or laundry
tub, in a wet basement, or near a swimming pool.

5. Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious
damage to the product.

6. Slots and openings in the cabinet and the back or bottom are provided for ventilation; to protect it from
overheating, these openings must not be blocked or covered. The openings should never be blocked
by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed
near or over a radiator or other heat source. This product should not be placed in a built-in installation
unless proper ventilation is provided.

7. This product should be operated only from the type of power source indicated on the product label. If
you are not sure of the type of power supply to your home, consult your dealer or local power company.

8. This product is equipped with a 3-wire grounding type plug, a plug having a third (grounding) pin. This
plug will only fit into a grounding type power outlet. This is a safety feature. If you are unable to insert
the plug into the outlet, contact your electrician to replace your obsolete outlet. Do not defeat the safety
purpose of the grounding type plug.

9. Do not allow anything to rest on the power cord. Do not locate this product where the cord will be
abused by people walking on it.

10. Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock.
11. Never push objects of any kind into this product through cabinet slots as they may touch dangerous
voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of
any kind on the product.

12. To reduce the risk of electric shock, do not disassemble this product, but take it to a qualified person
when some service or repair work is required. Opening or removing covers may expose you to
dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the appliance
is subsequently used.

13. Unplug this product from the wall outlet and refer servicing to qualified service personnel under the
following conditions:

a)
b)
c)
d)

When the power supply cord or plug is damaged or frayed.
If liquid has been spilled into the product.
If the product has been exposed to rain or water.
If the product does not operate normally by following the operating instructions. Adjust only those
controls that are covered by the operating instructions because improper adjustment of other
controls may result in damage and will often require extensive work by a qualified technician to
restore the product to normal operation.

e) If the product has been dropped or the cabinet has been damaged.
f) If the product exhibits a distinct change in performance.

User Manual

14. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote
risk of electric shock from lightning.

15. Do not use the telephone to report a gas leak in the vicinity of the leak.

SAVE THESE INSTRUCTIONS

User Manual

Attention
•

•
•
•
•
•

If there is any trouble, disconnect the unit from the telephone line. Plug the telephone directly into the
telephone line. If the telephone operates properly, do not reconnect the unit to the line until the problem
has been repaired by an authorized Panasonic Factory Servicenter. If the telephone does not operate
properly, chances are that the problem is in the telephone system, and not in the unit.
Keep the unit away from heating appliances and electrical noise generating devices such as fluorescent
lamps, motors and televisions. These noise sources can interfere with the performance of the unit.
This unit should be kept free of dust, moisture, high temperature (more than 40 °C [104 °F]) and
vibration, and should not be exposed to direct sunlight.
Never attempt to insert wires, pins, etc., into the vents or holes of this unit.
Do not use benzene, thinner, or the like, or any abrasive powder to clean the cabinet. Wipe it with a soft
cloth.
Do not use any handset other than a Panasonic handset for KX-TDA100/KX-TDA200 use.

When you ship the product
Carefully pack and send it prepaid, adequately insured and preferably in the original carton. Attach a
postage-paid letter, detailing the symptom, to the outside of the carton. DO NOT send the product to
the Executive or Regional Sales offices. They are NOT equipped to make repairs.
Product service
Panasonic Factory Servicenters for this product are listed in the servicenter directory. Consult your
certified Panasonic dealer for detailed instructions.

The serial number of this product may be found on the label affixed to the side of the
unit. You should note the model number and the serial number of this unit in the
space provided and retain this manual as a permanent record of your purchase to
aid in identification in the event of theft.
MODEL NO.:
SERIAL NO.:

For your future reference
DATE OF PURCHASE
NAME OF DEALER
DEALER’S ADDRESS

DEALER’S TELEPHONE NO.

User Manual

F.C.C. REQUIREMENTS AND RELEVANT
INFORMATION
1. Notification to the Telephone Company
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On
the side of this equipment is a label that contains, among other information, a product identifier in the
format US: ACJMF03AKX-TDA100. If requested, this number must be provided to the telephone
company.
Installation must be performed by a qualified professional installer. If required, provide the telephone
company with the following technical information:
•
Telephone numbers to which the system will be connected
•
Make: Panasonic
•
Model: KX-TDA100 and KX-TDA200
•
Certification No.: found on the side of the unit
•
Ringer Equivalence No.: 0.3A
•
Facility Interface Code: 02LS2, 04DU9.BN/DN/1KN/1SN, METALLIC
•
Service Order Code: 9.0F, 6.0P
•
Required Network Interface Jack: RJ21X, RJ48C, RJ2HX

2. Ringer Equivalence Number (REN)
The REN is used to determine the number of devices that may be connected to a telephone line.
Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming
call. In most, but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the
number of devices that may be connected to a line, as determined by the total RENs, contact the local
telephone company. The REN for this product is part of the product identifier that has the format US:
ACJMF03AKX-TDA100. The digits represented by 03 are the REN without a decimal point (e.g., 03 is
a REN of 0.3). For earlier products, the REN is separately shown on the label.

3. Incidence of Harm to the Telephone Lines
If this equipment causes harm to the telephone network, the telephone company will notify you in
advance that temporary discontinuance of service may be required. But if advance notice isn't practical,
the telephone company will notify the customer as soon as possible. Also, you will be advised of your
right to file a complaint with the FCC if you believe it is necessary.

4. Changes in Telephone Company Communications Facilities, Equipment, Operations and
Procedures
The telephone company may make changes in its facilities, equipment, operations or procedures that
could affect the operation of the equipment. If this happens the telephone company will provide
advance notice in order for you to make necessary modifications to maintain uninterrupted service.

5. Trouble with this equipment
If trouble is experienced with this equipment, for repair or warranty information, please see the attached
warranty, which includes the Servicenter Directory. If the equipment is causing harm to the telephone
network, the telephone company may request that you disconnect the equipment until the problem is
resolved.

6. Connection to Party Line
Connection to party line service is subject to state tariffs. Contact the state public utility commission,
public service commission or corporation commission for information.

User Manual

7. Combined Use with Alarm Equipment
If your home has specially wired alarm equipment connected to the telephone line, ensure the
installation of this equipment does not disable your alarm equipment. If you have questions about what
will disable alarm equipment, consult your telephone company or a qualified installer.
Note
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
•
Consult the dealer or an experienced radio/TV technician for help.

CAUTION
Any changes or modifications not expressly approved by the party responsible for compliance could
void the user's authority to operate this device.
When programming emergency numbers and/or making test calls to emergency numbers:

1. Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up.
2. Perform such activities in the off-peak hours, such as early morning hours or late evenings.

WARNING
The software contained in the ARS and TRS features to allow user access to the
network must be upgraded to recognize newly established network area codes and
exchange codes as they are placed into service.
Failure to upgrade the premises PBXs or peripheral equipment to recognize the new
codes as they are established will restrict the customer and the customer's employees
from gaining access to the network and to these codes.
KEEP THE SOFTWARE UP-TO-DATE WITH THE LATEST DATA.

User Manual

For Cell Station

CAUTION
Any changes or modifications not expressly approved by the party responsible for compliance could
void user's authority to operate this device.
Note
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
•
Consult the dealer or an experienced radio/TV technician for help.
Some wireless telephones operate at frequencies that may cause interference to nearby TVs and
VCRs. To minimize or prevent such interference, the base of the wireless telephone should not be
placed near or on top of a TV or VCR. If interference is experienced, move the wireless telephone
further away from the TV or VCR. This will often reduce, or eliminate, interference.
Operating near 2.4 GHz electrical appliances may cause interference. Move away from the electrical
appliances.

CAUTION
To comply with FCC RF exposure requirements in uncontrolled environment:
•
This equipment must be installed and operated in accordance with provided instructions and a
minimum 20 cm (8 in) spacing must be provided between antenna and all person's body (excluding
extremities of hands, wrist and feet) during wireless modes of operation.
•
This transmitter must not be co-located or operated in conjunction with any other antenna or
transmitter.
Medical—consult the manufacturer of any personal medical devices, such as pacemakers, to
determine if they are adequately shielded from external RF (radio frequency) energy. (The unit operates
in the frequency range of 2401 MHz to 2480 MHz, and the power output level can range from 0.004 W
to 0.4 W.) Do not use the unit in health care facilities if any regulations posted in the area instruct you
not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to
external RF (radio frequency) energy.

User Manual

Table of Contents
1

Operation............................................................................................... 13

1.1
1.1.1
1.2
1.2.1
1.2.2
1.2.3
1.2.4
1.2.5
1.2.6
1.2.7
1.2.8
1.3
1.3.1
1.3.2
1.3.3
1.3.4
1.3.5
1.4
1.4.1
1.4.2
1.4.3
1.4.4
1.4.5
1.4.6
1.4.7
1.4.8
1.5
1.5.1
1.5.2
1.5.3
1.6
1.6.1
1.6.2
1.7
1.7.1
1.7.2
1.7.3
1.7.4
1.7.5
1.7.6
1.7.7
1.7.8
1.7.9
1.7.10
1.7.11
1.7.12

Before Operating the Telephones ................................................................................. 14
Before Operating the Telephones ..................................................................................... 14
Making Calls .................................................................................................................... 23
Basic Calling ..................................................................................................................... 23
Easy Dialing ...................................................................................................................... 27
Redial................................................................................................................................ 31
When the Dialed Line is Busy or There is No Answer ...................................................... 31
Alternate Calling—Ring/Voice........................................................................................... 38
Calling without Restrictions............................................................................................... 39
Direct Inward System Access (DISA) ............................................................................... 40
Remote Setting ................................................................................................................. 42
Receiving Calls ............................................................................................................... 44
Answering Calls ................................................................................................................ 44
Hands-free Answerback.................................................................................................... 45
Call Pickup ........................................................................................................................ 45
Trunk Answer From Any Station (TAFAS) ......................................................................... 46
ANSWER/RELEASE Button ............................................................................................. 47
During a Conversation.................................................................................................... 49
Call Transfer ...................................................................................................................... 49
Call Hold ........................................................................................................................... 51
Call Splitting ...................................................................................................................... 55
Call Waiting....................................................................................................................... 56
Multiple Party Conversation .............................................................................................. 60
Mute .................................................................................................................................. 67
Off-hook Monitor ............................................................................................................... 67
Headset Operation............................................................................................................ 68
Absence Settings............................................................................................................ 70
Call Forwarding ................................................................................................................. 70
Absent Message ............................................................................................................... 73
Extension Lock.................................................................................................................. 75
Paging .............................................................................................................................. 76
Paging ............................................................................................................................... 76
Answering/Denying a Paging Announcement................................................................... 77
Extension Settings ......................................................................................................... 78
Timed Reminder ............................................................................................................... 78
Do Not Disturb (DND) ....................................................................................................... 79
Call Waiting/Off-hook Call Announcement (OHCA)/Whisper OHCA ................................ 81
Calling Line Identification Presentation (CLIP) ................................................................. 82
Calling Line Identification Restriction (CLIR) .................................................................... 82
Executive Busy Override Deny ......................................................................................... 83
Background Music (BGM)................................................................................................. 83
Data Line Security ............................................................................................................ 84
Time Service..................................................................................................................... 84
Paralleled Telephone......................................................................................................... 85
Wireless XDP Parallel Mode ............................................................................................. 85
Extension Feature Clear ................................................................................................... 86

User Manual

1.8
1.8.1
1.8.2
1.8.3
1.9
1.9.1
1.9.2
1.9.3
1.9.4
1.9.5
1.10
1.10.1
1.11
1.11.1
1.11.2
1.11.3

Manager Operation............................................................................. 113

2.1
2.1.1
2.1.2
2.1.3
2.1.4
2.1.5
2.1.6
2.1.7

Control Features ........................................................................................................... 114
Extension Control............................................................................................................ 114
Time Service Mode Control ............................................................................................ 114
Dial Tone Transfer ........................................................................................................... 116
External Background Music (BGM)................................................................................. 116
Outgoing Messages (OGM) ............................................................................................ 117
Hospitality Features ........................................................................................................ 118
Network Direct Station Selection (NDSS) Monitor Release ............................................ 123

Customizing Your Phone & System.................................................. 125

3.1
3.1.1
3.1.2
3.1.3
3.2
3.2.1
3.2.2
3.3
3.3.1
3.3.2

Call Center .......................................................................................................................87
Log-in/Log-out, Wrap-up ...................................................................................................87
Incoming Call Distribution Group Monitor .........................................................................89
Manual Queue Redirection ...............................................................................................92
User-supplied Equipment...............................................................................................93
Doorphone/Door Opener ..................................................................................................93
External Relay...................................................................................................................94
External Sensor ................................................................................................................95
Host PBX ..........................................................................................................................95
Voice Processing System..................................................................................................96
Walking Extension ........................................................................................................ 102
Walking Extension........................................................................................................... 102
Display Proprietary Telephone .................................................................................... 103
Call Log ........................................................................................................................... 103
Directories ....................................................................................................................... 107
System Feature Access .................................................................................................. 111

Personal Programming................................................................................................. 126
Personal Programming....................................................................................................126
Settings on the Programming Mode................................................................................127
Customizing the Buttons ................................................................................................. 137
Manager Programming ................................................................................................. 141
Programming Information................................................................................................ 141
Manager Programming ................................................................................................... 142
System Programming ................................................................................................... 143
Programming Information................................................................................................ 143
System Programming...................................................................................................... 146

Appendix ............................................................................................. 151

4.1
4.1.1
4.2
4.2.1
4.3
4.3.1
4.4
4.4.1
4.4.2

Troubleshooting ............................................................................................................ 152
Troubleshooting...............................................................................................................152
Feature Number Table .................................................................................................. 155
Feature Number Table..................................................................................................... 155
Tone................................................................................................................................ 163
Tone ................................................................................................................................ 163
Revision History............................................................................................................ 167
Version 1.1 ...................................................................................................................... 167
Version 2.0 ...................................................................................................................... 167

Index .......................................................................................................... 169
12

User Manual

Section

Operation

This chapter shows you step by step how to use each feature.
Read this chapter to become familiar with the many useful
features of this PBX.

User Manual

1.1 Before Operating the Telephones

1.1

Before Operating the Telephones

1.1.1

Before Operating the Telephones
What Kind of Telephone Can Be Used?

You can use a single line telephone (SLT), such as a rotary pulse telephone or a Panasonic proprietary
telephone (PT) such as the KX-T7636 or KX-NT136. You can also use a Panasonic Portable Station (PS),
e.g., KX-TD7690. Use the feature depending on the telephone you are using. If you are using a Panasonic
REDIAL

proprietary telephone with a special feature button such as
or a display (Display PT) or both, you can
follow the operation with the button or display messages for easy programming.
If you use a large display telephone (e.g., KX-T7636), you can follow the displayed messages to use the
features. If your telephone does not have feature buttons and/or a display, you may operate the PBX by
entering a feature number instead. Follow the operation for your type of telephone.
If you use a Console, you can use the buttons on the Console as the buttons on the connected proprietary
telephone.
•

If you use a Panasonic proprietary
telephone which does not have feature
buttons, you may change one of the unused
flexible buttons to a feature button. Refer to
"3.1.3 Customizing the Buttons".

Portable Station (PS) Registration
You must register your PS in the PBX and determine its extension number before initial use. For PS
registration, consult your dealer.

Feature Numbers
To use certain features, you need to enter specified feature numbers (and an additional parameter, if
required).
There are two types of feature numbers as follows:
•
Flexible feature number
•
Fixed feature number
Fixed feature numbers cannot be changed. However, you can change the flexible numbers to other numbers
for easier use. If you want to change the numbers, consult your dealer. In this manual, the default numbers
(factory installed) are used for operations.
A flexible number is shown as
(half-shaded key). Use the new programmed number if you have
changed the feature number. Write the new number in the "Feature Number Table" (Appendix).
If you use a single line telephone which does not have the " " or "#" keys;
it is not possible to access features that have " " or "#" in their feature numbers.

User Manual

1.1 Before Operating the Telephones

Tone
You will hear various tones, during or after an operation, for confirmation. Refer to "4.3.1 Tone" (Appendix).

Display
In this manual, you will see "the display ...". This refers to the display of a Panasonic proprietary telephone.
If your telephone is not a Panasonic display proprietary telephone, the message will not be displayed.
If you use a Panasonic display proprietary telephone, the display helps you confirm the settings. Some
proprietary telephones also give you easy access to features. A message is displayed depending on the
feature. By pressing the corresponding button on the side or at the bottom of the display, or pressing the
Navigator Key, you can access the desired feature.
Furthermore, depending on the display proprietary telephone, you can operate features or make calls using
the display message. Refer to "1.11 Display Proprietary Telephone".

Your Extension Number
If you use a Panasonic display proprietary telephone, you can check your own extension number on the
display. Press the TRANSFER button or Soft (S1) button while on-hook.

Using a Navigator Key/Jog Dial/Volume Key
The Navigator Key can be used for the display contrast and the volume control or you can search for desired
items on the display. Press the Navigator Key/Volume Key or rotate the Jog Dial in the desired direction. The
contrast or the volume level and the items will change as follows:
Navigator Key

Jog Dial

Volume Key

Up
(Level increases)

Left

ENTER

Left
(counter-clockwise)

Right
(clockwise)

(Level increases)

Right
Level decreases

Level increases

Down

(Level decreases)

Examples
The displays and the illustrations shown as examples are from a telephone connected to the KX-TDA200.

Restrictions
Some features may be restricted at your extension under the system programming. Consult your manager
or dealer.

User Manual

1.1 Before Operating the Telephones

Icon Descriptions
The following icons show you the feature availability, notes and action to use the features.
This feature cannot be used with a
single line telephone.

See "Programming" for Related
Programming if necessary.

desired no.

Seize a CO line (One of the
following).
OR
•
Press the CO button.
9
•
Dial automatic line access
OR
number 9.
CO line
group no. •
Dial CO line group access
number and CO line group
number.

(CO)

Off-hook (One of the following).
•
Lift the handset.
•
Press the SP-PHONE button.
•
Press the MONITOR button. (To
start talking, lift the handset.)
•
Press TALK button.

Press the Call button on the
Doorphone.

On-hook (One of the following).
•
Hang up.
•
Press the SP-PHONE button.
•
Press the MONITOR button.
•
Press CANCEL button.

Press the hookswitch lightly.

Press the corresponding feature
button on the proprietary telephone.

Talk.

Enter the required number.

You will hear a busy, confirmation,
dial, ring or ringback tone.
B. Tone: Busy Tone
C. Tone: Confirmation Tone
D. Tone: Dial Tone
R. Tone: Ring Tone
R. B. Tone: Ringback Tone

account code

Enter the account code.

extension no.

phone no.

User Manual

Dial an extension number.

Dial the telephone number.

outside
phone no.

Dial outside phone number.

1.1 Before Operating the Telephones

When You Use a Panasonic Proprietary Telephone
If you use a Panasonic proprietary telephone and the Console, they may have some of the useful feature
buttons described below. For a PS user, refer to "Operating Instructions" for PS. These buttons make
operations simple. The illustrations may differ from the buttons on your telephone.

Fixed Buttons

(CO)

AUTO DIAL

STORE

REDIAL

INTERCOM

MONITOR

TRANSFER

FLASH/
RECALL

VOICE CALL
MUTE

CO:
Used to make or receive an outside call.
(Button assignment is required.)
Also used as feature buttons. (Button
assignment is required.)
(Only the CO line "number" [e.g., 1, 2]
may be shown on some telephones.)
AUTO DIAL/STORE:
Used for System/Personal Speed Dialing
or storing program changes.

REDIAL:
Used to redial the last dialed number.

SP-PHONE

PAUSE

MESSAGE

INTERCOM:
Used to make or receive intercom calls.

MONITOR:
Used for hands-free dialing. You can
monitor the party's voice in hands-free
mode.
TRANSFER:
Used to transfer a call to another party.

FLASH/RECALL:
Used to disconnect the current call and
make another call without hanging up.
This button can also be used as a
CANCEL button while on-hook.
VOICE CALL/MUTE:
Used to monitor an intercom call
automatically, but it cannot be used for
hands-free conversations. It also mutes
the handset microphone during a
conversation.

SP-PHONE:
Used for hands-free operation.

PAUSE:
Used to insert a pause when storing a
telephone number. This button also
functions as the PROGRAM button when
there is no PROGRAM button on your
telephone.
MESSAGE:
Used to leave a message waiting
indication or call back the party who left
the message waiting indication.
Soft Buttons:
Used to select the item displayed on the
bottom of the display.

AUTO ANS

MUTE

HOLD

CONF

FWD/DND

AUTO ANS (Auto Answer)/MUTE:
Used to receive an incoming call in
hands-free mode or mute the microphone
during a conversation.
HOLD:
Used to place a call on hold.

CONF (Conference):
Used to establish a multiple party
conversation.

Call Forwarding (FWD)/Do Not Disturb
(DND):
Used to perform Call Forwarding (FWD)
or Do Not Disturb (DND).

User Manual

1.1 Before Operating the Telephones

PROGRAM

RELEASE

PROGRAM:
Used to enter and exit the Programming
mode.

ANSWER

RELEASE:
Used to disconnect the line.

ANSWER:
Used to answer an incoming call.

Navigator Key/Jog Dial/Volume Key:
Used to adjust the volume and the display
contrast or select desired items.

VOL

Programmable Feature (PF):
Located on the upper part of the CO
button array or on the DSS Console.
Assigns the desired button and used to
access the stored feature. Mostly used as
a One-touch Dialing button. (Only the "F
and number" may be shown on some
telephones.)

(PF)

SELECT

SELECT:
Used to select the displayed item or to call
the displayed phone number.
ENTER:
Used to confirm the selected item.

MODE

MODE:
Used to shift the display to access various
features.

SHIFT

SHIFT:
Used to access the second level of Soft
button features.
CANCEL:
Used to cancel the selected item.

Customized Buttons
If the term is in parentheses like (Account) in this section, it means a flexible button has been made into an
"Account" button. To customize, refer to "3.1.3 Customizing the Buttons".
Buttons

Feature

Loop-CO (L-CO)

Used to access an idle CO line for making outside calls.
Incoming outside calls from any CO line arrive at this button.

Group-CO (G-CO)

Used to access an idle CO line in a specified CO line group for making outside
calls.
Incoming calls from CO lines in the assigned CO line group arrive at this button.

User Manual

1.1 Before Operating the Telephones

Buttons

Feature

Single-CO (S-CO)

Used to access a specified CO line for making or receiving outside calls.

Direct Station Selection (DSS)

Used to access an extension with one touch.
It is also possible to be changed to the other feature button.

One-touch Dialing

Used to access a desired party or system feature with one touch.

Group Directory Number (GDN)

Used to access a specified incoming call distribution group for making or
receiving calls.

Message

Used to leave a message waiting indication or call back the party who left the
message waiting indication.

Message for another extension Used to have a Message button for another extension.
Call Forwarding (FWD)/Do Not
Used to forward all calls to a specified destination or refuse.
Disturb (DND)—Both calls
FWD/DND—Outside calls

Used to forward CO line calls to a specified destination or refuse.

FWD/DND—Intercom calls

Used to forward intercom calls to a specified destination or refuse.

Group FWD—Both calls

Used to forward all the calls to your group to a specified destination.

Group FWD—Outside calls

Used to forward the CO line calls to your group to a specified destination.

Group FWD—Intercom calls

Used to forward the intercom calls to your group to a specified destination.

Account

Used to enter an account code.

Conference

Used to establish a multiple party conversation.

Terminate

Used to disconnect the current call and make another call without hanging up.

External Feature Access (EFA) Used to access special features offered by a host PBX or a telephone company.
Call Park

Used to park or retrieve a call in a preset parking zone.

Call Park (Automatic Park
Zone)

Used to park a call in an idle parking zone automatically.

Call Log

Used to show the incoming call information.

Call Log for ICD Group

Used to have a Call Log button for incoming call distribution group.

Log-in/Log-out

Used to switch between the log-in and log-out mode.

Log-in/Log-out of a specified
group

Used to have a Log-in/Log-out button for another incoming call distribution
group.

Log-in/Log-out for all groups

Used to have a Log-in/Log-out button for all groups.

Hurry-up

Used to transfer the longest waiting call in the queue of an incoming call
distribution group to the overflow destination.

Wrap-up

Used to switch the wrap-up status, Ready and Not Ready mode.

System Alarm

Used to confirm a PBX error. For more details, consult your dealer.

Time Service (Day/Night/
Lunch/Break)

Used to switch the time service mode.

Answer

Used to answer an incoming call.

User Manual

1.1 Before Operating the Telephones

Buttons

Feature

Release

Used to disconnect the line during or after a conversation or to complete a Call
Transfer.

Toll Restriction (TRS)

Used to change the toll restriction level of other extension users temporarily.

Calling Line Identification
Restriction (CLIR)

Used to switch between the CLIP and CLIR services.

Connected Line Identification
Restriction (COLR)

Used to switch between the COLP and COLR services.

Headset

Used to talk using the headset.

Time Service Switching Mode
Used to switch the time service mode, Automatic or Manual.
(Automatic/Manual)
Two-way Record

Used to record a conversation into your own mailbox.

Two-way Transfer

Used to record a conversation into the mailbox of a specific extension.

One-touch Two-way Transfer

Used to record a conversation into the mailbox of a specific extension with one
touch.

Live Call Screening (LCS)

Used to monitor your own voice mailbox while an incoming caller is leaving a
message and, if desired, intercept the call.

Voice Mail Transfer

Used to transfer a call to the mailbox of a specified extension.

Network Direct Station
Selection (NDSS)

Used to access an extension connected to other PBXs in the network with one
touch.

CTI

Used to access CTI features. For more details, consult your dealer.

Check-in

Used to switch the room status of extensions from Check-out to Check-in.

Check-out

Used to switch the room status of extensions from Check-in to Check-out.

User Manual

1.1 Before Operating the Telephones

How to Follow the Steps
An example of system operation is shown below.

Calling Another Extension

Feature title

Intercom Call
PT and SLT
PT/SLT/PS
extension no.
OR

(DSS)

Off-hook.

Dial extension number
or press DSS.

Talk.

The DSS button light shows the current status as follows:
Off: The extension is idle.
Red on: Your or another extension is using the line.

Operation steps
The description of the
icons are explained on
"Icon Descriptions".

Conditions

To call using a directory, refer to "1.11.2 Directories".
For quick operation
If you are an operator or dial some extensions frequently, DSS buttons are useful.

Hints

Customizing Your Phone
3.1.2 Settings on the Programming Mode—Preferred Line Assignment—Outgoing
Select the seized line when going off-hook.
3.1.3 Customizing the Buttons
Create or edit a Direct Station Selection (DSS) button.

Programming References: The related or required programming is noted.

User Manual

1.1 Before Operating the Telephones

Connection Example
This diagram shows you a connection example.
Private IP
network

Telephone Company

Router
Computer

Hybrid IP-PBX
Computer

IP Proprietary
Telephone

Computer

Printer

Single Line
Telephone

Fax Machine

External Sensor/
External Relay

Computer
(Server)

Single Line
Telephone

Computer

Digital Proprietary
Telephone
Computer

Analog
Proprietary
Telephone

DSS Console

Digital
Proprietary
Telephone

DSS Console

Wireless Phone

Doorphone & Door Opener

External Music Source

Portable Cell
Station Station

USB
KX-T7636/
KX-T7633

Pager/ Amplifier
Speaker

Computer

Voice Processing
System
KX-T7600
Digital
Proprietary
Telephone

User Manual

KX-T7600
Digital
Proprietary
Telephone

1.2 Making Calls

1.2

Making Calls

1.2.1

Basic Calling

–
–
–
–

Calling Another Extension
Calling an Outside Party
TIE Line Access
Account Code Entry

Calling Another Extension
Intercom Call
When your telephone does not access an outside line automatically

PT
and SLT
PT/SLT/PS
extension no.
OR

(DSS)

Dial extension number
or press DSS.

Off-hook.

Talk.

When your telephone accesses an outside line automatically

PT/PS
INTERCOM

extension no.
OR

(DSS)

Off-hook.

Press INTERCOM.

Dial extension number
or press DSS.

PT/PS
While on-hook
(DSS)

Press DSS.

•

Off-hook.

The DSS button light shows the current status as follows:
Off: The extension is idle.
Red on: Your or another extension is using the line.

User Manual

1.2 Making Calls

•
•

To call using a directory, refer to "1.11.2 Directories".
For quick operation
If you are an operator or dial some extensions frequently, DSS buttons are useful.

Customizing Your Phone
•
3.1.2 Settings on the Programming Mode—Preferred Line Assignment—Outgoing
Select the seized line when going off-hook.
•
3.1.3 Customizing the Buttons
Create or edit a Direct Station Selection (DSS) button.

Operator Call
You can call an extension or a group assigned as the operator.

PT/SLT/PS

0
Off-hook.

Enter 0.

Calling an Outside Party
You have to seize a CO line before dialing an outside phone number because external calls are made via
your PBX.
Select one of the following methods:

Automatic Line Access
PT/SLT/PS
(L-CO)
OR

outside
phone no.

9
Off-hook.

User Manual

Press L-CO or
enter automatic
line access number.

Dial outside
phone number.

Talk.

1.2 Making Calls

CO Line Group Access

PT and SLT
PT/SLT/PS
(G-CO)

outside
phone no.

8
Off-hook.

CO line
group no.

Press G-CO or enter CO
line group access number
and then CO line group
number (2 digits).

Talk.

Dial outside phone
number.

To select the specified CO line

PTPT/PS
and SLT

(S-CO)

Off-hook.

•

•
•

Press S-CO.

outside
phone no.
Dial outside
phone number.

Talk.

Each of the S-CO button or G-CO button light shows the current status as follows:
Off: The line is idle.
Red on: The line is in use.
You may be restricted from making a call to the specified outside party. To make a call, refer
to "1.2.6 Calling without Restrictions".
To confirm number before dialing, you can enter a phone number and confirm it on the
display and then go off-hook. (Predialing)
To make a call to another party without going on-hook, press the FLASH/RECALL button.
It will re-access the CO line and provide external dial tone. Pressing the Terminate button will
provide intercom dial tone. You can dial the new phone number without going on/off-hook.

Customizing Your Phone
•
3.1.2 Settings on the Programming Mode–Preferred Line Assignment—Outgoing
Select the seized line when going off-hook.
•
3.1.3 Customizing the Buttons
Create or edit a Loop-CO (L-CO) button, a Group-CO (G-CO) button, a Single-CO (SCO) button or a Terminate button.

User Manual

1.2 Making Calls

TIE Line Access
You can access extensions connected to other PBXs in a private network.

To call
PT/SLT/PS

Off-hook.

private phone no.

Enter 7.

Dial private
phone number.

Talk.

To call with one touch

PTPT/PS
and SLT

(NDSS)

Off-hook.

•

Press NDSS.

Talk.

To start monitoring another PBX extension after customizing an NDSS button, go offhook, press the NDSS button, and go on-hook.
The NDSS button light will show the current status as follows:
Off: The extension is idle.
Red on: The extension is busy.

Customizing Your Phone
•
3.1.3 Customizing the Buttons
Create or edit a Network Direct Station Selection (NDSS) button.

User Manual

1.2 Making Calls

Account Code Entry
You may give a specified account code to extension users and check their telephone usage. You can specify
an account code for each client and check the call duration.

PT/SLT/PS

(Account)

account code

4
Off-hook.

D.Tone

Press Account or
enter 49.

Enter account code
(max. 10 digits).

Enter #.

outside
phone no.
Dial outside
phone number.
Seize CO line before entering
outside phone number.

•
•

A Panasonic proprietary telephone extension user can enter an account code during a
conversation and when hearing reorder tone after the other party hangs up.
Account codes may use the digits "0" through "9".

•

If you enter the wrong code, press the " " key and re-enter the account code.

•

You may not be able to make an outside call without an account code. Entry mode is assigned
to each user. Ask your manager for your mode.
For your convenience, you can store the code with the phone number in the memory (e.g.,
Speed Dialing).

•

Customizing Your Phone
•
3.1.3 Customizing the Buttons
Create or edit an Account button.

1.2.2

Easy Dialing

This is convenient for frequently dialed phone numbers.
– One-touch Dialing
– Personal Speed Dialing
– System Speed Dialing
– Hot Line
– Quick Dialing

User Manual

1.2 Making Calls

One-touch Dialing
You can store a phone number into the flexible button for one-touch operation.

PT/PS

(One-touch
Dialing)

Press One-touch
Dialing.

Off-hook.

Customizing Your Phone
•
3.1.3 Customizing the Buttons
Create or edit a One-touch Dialing button, store the desired phone number or feature
number.

Personal Speed Dialing
You can store numbers at your extension for your personal use.
This feature is also known as Station Speed Dialing.

To store a phone number

PT/SLT

3
Off-hook.

Enter

0
30.

personal speed
dialing no.

desired
phone no.

Enter personal speed
dialing number
(2 digits).

Enter desired
phone number
(max. 32 digits).

C.Tone
Enter #.

On-hook.

Enter CO line access number
before outside phone number.

•

User Manual

The maximum number of personal speed dialing numbers (default: 10 numbers, 00-09) can
be increased up to 100 numbers. For more details, consult your dealer.

1.2 Making Calls

To dial

PT/SLT
AUTO DIAL

personal speed
dialing no.

STORE

Off-hook.

•

Press AUTO DIAL
or enter
.

Enter

Dial personal speed
dialing number (2 digits).

To call using a directory, refer to "1.11.2 Directories".

System Speed Dialing
You can make calls using speed dialing numbers stored in the PBX.

PT/SLT/PS
AUTO DIAL

system speed
dialing no.

STORE

Off-hook.

•

Press AUTO DIAL
or enter
.

Dial system speed
dialing number (3 digits).

To call using a directory, refer to "1.11.2 Directories".

Hot Line
You can make an outside call simply by going off-hook if you have preprogrammed your phone.
This feature is also known as Pickup Dialing.

To store a phone number

PT/SLT/PS

7
Off-hook.

Enter

4
740.

2
Enter 2.

desired
phone no.
Enter desired
phone number
(max. 32 digits).

C.Tone
Enter #.

On-hook.

Enter CO line access number
before outside phone number.

User Manual

1.2 Making Calls

To set/cancel
PT/SLT/PS

1
7
Enter

Off-hook.

740.

Set

Cancel

Enter 1 to set
or 0 to cancel.

C.Tone
On-hook.

To dial

PT/SLT/PS

Off-hook.

•
•
•

To call another party, dial the desired party's phone number before the preprogrammed
number is dialed.
You should assign the intercom line as the seized line when going off-hook. (Preferred Line
Assignment—Outgoing)
If canceling Hot Line is difficult because this feature is activated immediately after going offhook, consult your dealer.

Customizing Your Phone
•
3.1.2 Settings on the Programming Mode—Preferred Line Assignment—Outgoing
Select the seized line when going off-hook.

Quick Dialing
You can make a call simply by pressing the preprogrammed number for quick dialing. For details, consult
your manager or dealer.

PT and SLT
PT/SLT/PS

quick dialing no.

Off-hook.

•

User Manual

Dial quick dialing
number (max. 4 digits).

It is a useful feature for Hotel.
For example, to dial the Room Service, dial the digit "3", not the full extension number.

1.2 Making Calls

1.2.3

Redial

This is convenient when calling the same outside party again.
– Last Number Redial

Last Number Redial
PT/SLT/PS
REDIAL

Off-hook.

1.2.4
–
–
–
–
–
–

Press REDIAL or enter #.

•
•

Up to 32 digits can be stored and redialed.
After pressing REDIAL, if you hear a busy tone again, press REDIAL to retry.

•

To redial automatically, press the SP-PHONE button and then the REDIAL button, or press
the REDIAL button directly. It will keep trying the busy number until the called party answers
or until a specified timeout (Automatic Redial). You can perform other tasks during dialing. To
cancel, press the FLASH/RECALL button.
Some CO lines may not support this feature.

When the Dialed Line is Busy or There is No Answer
Automatic Callback Busy
Call Waiting
Message Waiting
Executive Busy Override
Call Monitor
DND Override

Automatic Callback Busy
You can set the telephone to receive callback ringing:
•
when a dialed extension becomes idle.
•
when your desired CO line that is in use by another extension becomes idle.
You cannot set Automatic Callback Busy for a busy party outside of the PBX.
When you answer the callback ringing:
•
For an outside call: The line is seized.
•
For an intercom call: The called extension starts ringing automatically.

User Manual

1.2 Making Calls

To set (for both extension and CO line)

PT/SLT/PS
While hearing a busy tone

6
C.Tone
Enter 6.

On-hook.

To answer the callback ringing from an idle extension

PT/SLT/PS
While hearing a callback ringing

R.B.Tone
Talk.

Off-hook.

To answer the callback ringing from an idle CO line

PT/SLT/PS
While hearing a callback ringing
outside
phone no.
Off-hook.

•

Talk.

Dial outside
phone number.

If you do not answer the callback ringing within 10 seconds, this feature will be canceled.

Automatic Callback Busy Cancel

PT/SLT/PS

4
Off-hook.

User Manual

Enter

6
46.

C.Tone
On-hook.

1.2 Making Calls

Call Waiting
You can inform the called party that your call is waiting.
This feature is also known as Busy Station Signaling (BSS).

PT/SLT/PS
While hearing a busy tone

1
Enter 1.

•

Depending on the other party's telephone, the "Off-hook Call Announcement (OHCA)" and
the "Whisper OHCA" features can be used. You can talk to the other party through the
speaker and the microphone (OHCA) or you only send a call announcement through the
handset (Whisper OHCA), if they are having another conversation using the handset.
Refer to "1.7.3 Call Waiting/Off-hook Call Announcement (OHCA)/Whisper OHCA". For
telephones capable of using the OHCA and Whisper OHCA features, consult your dealer.

Message Waiting
For a caller
When the called extension is busy or does not answer your call, you
can leave a notification so that the called party may call you back.
For a called extension
As a message receiver, the Message button light or Message/
Ringer Lamp lets you know that a call has been received. If you
receive notification, you can call back the caller by a simple
operation.

For a caller
To leave a message waiting indication
PT/SLT/PS
When the called extension is busy or does not answer
MESSAGE

4
Press MESSAGE
or enter 4.

C.Tone
On-hook.

User Manual

1.2 Making Calls

To leave/cancel a message waiting indication
PT/SLT/PS
PT and SLT

1
7

0
Off-hook.

Enter

Leave

70.

Cancel

Enter 1 to leave
or 0 to cancel.

desired
extension no.

C.Tone

Enter desired
extension number.

On-hook.

For a called extension
To check the left message and call back

PT/PS
While on-hook
MESSAGE

Talk.

Off-hook.

Press MESSAGE
until the desired
extension appears.

To call back

PT/SLT/PS
MESSAGE

7
Off-hook.

Press MESSAGE or enter

Talk.

70 and then 2.

To clear message waiting indications left on your extension

PT/SLT/PS

7
Off-hook.

User Manual

Enter

0
70.

0
Enter 0.

your
extension no.
Dial your
extension number.

C.Tone
On-hook.

1.2 Making Calls

•

•
•

•

The Message button light or Message/Ringer Lamp shows the current status as follows:
Off: No message
Red on: You have a message.
The display shows the messages starting with the most recent call.
At a called extension, the MESSAGE button allows you to clear message waiting indications
if you do not want to call the callers back. To clear, press the MESSAGE button and then press
the soft button.
On your PT, you can establish one or more "Message for another extension" buttons.
These buttons can accept the message waiting notification of other extensions or various
incoming call distribution groups.
In other words, you can monitor the message waiting notifications of other telephones.
This feature is also available for single line telephone extension users with a message waiting
light. Even if they do not have a message waiting light, they may receive a special dial tone
as notification, if required.

Customizing Your Phone
•
3.1.3 Customizing the Buttons
Create or edit a Message button or Message for another extension button.

Executive Busy Override
The preprogrammed extension can call someone who is busy on the telephone and establish a three-party
conversation.

To join an intercom call

PT/SLT/PS
Party joining the call

extension no.
B. Tone
Off-hook.

Dial extension number.

C.Tone
Enter 3.

Talk.
A three-party conversation
is now established.

Parties in the conversation

During a conversation
C.Tone
Talk.

User Manual

1.2 Making Calls

To join an outside call

PT/PS
Party joining the call
(CO)

Off-hook.

B. Tone

Press
corresponding CO.

C.Tone

Talk.

Enter 3.

A three-party conversation
is now established.

Parties in the conversation
During a conversation
C.Tone
Talk.

To leave a three-party conversation with an outside party and let the two other parties talk
(originating extension only)

PT/PS
Originating party in the conversation
TRANSFER

During the three-party
conversation

You leave the three-party
conversation.
Press
TRANSFER.

Party who joined the call

On-hook.

The other extension and the
outside party stay on the line.

During the three-party
conversation
Talk to the outside party.

•
•

User Manual

The third party can leave the conversation by simply going on-hook.
It is necessary to enable your extension to transfer calls to outside lines through COS
programming. It is also necessary that Executive Busy Override is enabled at the joined
extension. For more details, consult your dealer.

1.2 Making Calls

For the originating extension
To talk to each party alternately

PT/PS
During a conversation
To continue
TRANSFER

Talk to the
other party.

Press TRANSFER.

•

You can also deny others the possibility of joining your conversation (Default: Allow). Refer to
"1.7 Extension Settings".

Call Monitor
The preprogrammed extension can monitor another extension.

To monitor

PT/SLT/PS

extension no.

Monitoring starts
C.Tone

B.Tone
Off-hook.

Dial extension
number.

Enter 5.

DND Override
The preprogrammed extension can call someone who has set the DND feature.

PT/SLT/PS
extension no.
DND Tone
Off-hook.

Dial extension
number.

1
Enter 1.

R.B.Tone
Talk.

User Manual

1.2 Making Calls

1.2.5

Alternate Calling—Ring/Voice

The caller can alternate the alerting method, either ring or
voice, when making an intercom call.
On the other hand, any extension can set the alerting
method, either ring or voice, when receiving an intercom call.
Ringing (Default): You can call the other party with a
ring tone.
Voice-Calling: You can talk to the other party
immediately after confirmation tone.

Ring
Ring

Hello
OR

To change the method

PT/SLT/PS
After dialing

C.Tone
Enter

•
•

Talk.

If the called party uses a single line telephone or portable station, Voice-Calling is not
available.
This feature is not available when the called party's telephone is in the Voice Call Deny mode.

Customizing Your Phone
•
3.1.2 Settings on the Programming Mode—Alternate Receiving—Ring/Voice
Select the alerting method, either ring or the other party's voice.

User Manual

1.2 Making Calls

1.2.6
–

Calling without Restrictions
Remote COS Access

Remote COS Access
You can use your calling privileges (Class of Service) at another extension. You may override restrictions
which have been set. To use this feature, an original extension number and an extension PIN (Personal
Identification Number) are required. You can make a call by entering a verified code and verified code PIN.
For the available verified code, ask your manager.

To call (Walking COS)

PT/SLT/PS

PIN: Personal Identification Number

4
Off-hook.

Enter

your
extension no.

extension PIN

Dial your
extension number.

Enter extension PIN
(max. 10 digits).

7
47.

C.Tone &
D.Tone

If a wrong extension PIN is
entered, you hear an alarm tone.

desired
phone no.
Dial desired
phone number.

Seize CO line before entering
outside phone number.

To call (Verified Code Entry)

PT/SLT/PS

PIN: Personal Identification Number

4
Off-hook.

Enter

verified code PIN

7
47.

C.Tone &
D.Tone

Enter verified code PIN
(max. 10 digits).
If a wrong verified code PIN is
entered, you hear an alarm tone.

verified code

Enter

Enter verified code
(max. 4 digits).

desired
phone no.
Dial desired
phone number.
Seize CO line before entering
outside phone number.

User Manual

1.2 Making Calls

1.2.7
–

Direct Inward System Access (DISA)
Calling through DISA

Calling through DISA
When outside callers access extensions in the PBX, a
prerecorded message greets the caller and gives information
about how to access an extension. You do not need the
operator's assistance.
You may be able to access system features or call an outside
party with your password depending on the security mode.
Ask your manager for the mode assigned to your PBX.

TD A2

To call an extension

From Outside Telephone

PIN: Personal Identification Number

In No Security Mode/Trunk Security Mode
DISA
phone no.

desired
extension no.
R.B.Tone &
DISA message

Off-hook.

Dial DISA
phone number.

Dial desired
extension number.

In All Security Mode
your
extension no.
DISA
phone no.

Off-hook.

R.B.Tone &
DISA message

Dial DISA
phone number.

verified
code
Enter

47.

extension PIN
OR

verified code PIN
Enter extension PIN or
verified code PIN
(max.10 digits).

User Manual

C.Tone &
D.Tone

desired
extension no.

Dial desired
extension number.

Dial your extension number.
Or enter and then verified
code.

1.2 Making Calls

To call an outside party

From Outside Telephone

PIN: Personal Identification Number

In No Security Mode
DISA
phone no.
Off-hook.

outside
phone no.

R.B.Tone &
DISA message

Dial outside
phone number.

Dial DISA
phone number.

Seize CO line before dialing
outside phone number.

In Trunk Security Mode/All Security Mode
DISA
phone no.
Off-hook.

your
extension no.

R.B.Tone &
DISA message

Dial DISA
phone number.

Enter

verified
code

47.

Dial your extension number.
Or enter and then verified
code.

extension PIN
OR

outside
phone no.

C.Tone &
D.Tone

verified code PIN
Enter extension PIN or
verified code PIN
(max.10 digits).

Dial outside
phone number.
Seize CO line before dialing
outside phone number.

To retry

From Outside Telephone
To dial a different number during a conversation with an outside party or
while hearing the ringback, reorder, or busy tone

DISA
message
Enter

phone no.

Dial phone number.

Dial a line access number as the first
digit when calling an outside party.

User Manual

1.2 Making Calls

•

1.2.8

WARNING
When you enable the Outside-to-Outside Call feature of DISA, and a third party
discovers the password (verified code PIN/extension PIN) of the PBX, there will be a
risk that they will make fraudulent phone calls using the telephone line, and the cost
will be charged to your own account. In order to avoid this problem, we strongly
recommend the following points:
a) Carefully maintain the secrecy of the PIN.
b) Specify a complicated PIN as long and random as you can make it.
c) Change the PIN frequently.
Time limit
Both parties will hear an alarm tone fifteen seconds before the specified time limit. To extend,
press any dial button except .
If Built-in Automated Attendant service is set, you can access the desired extension
simply by pressing a single digit (0-9) from the options given the prerecorded message.

Remote Setting

You can set the following features on your telephone from another extension or through DISA.
•
Call Forwarding (FWD)/Do Not Disturb (DND)
•
Changing the Log-in/Log-out Status of Extensions
•
Absent Message
•
Extension Lock
•
Time Service—Changing the Time Mode (Day/Night/Lunch/Break)

From another extension

PT/SLT/PS

PIN: Personal Identification Number

4
Off-hook.

Enter

7
47.

your
extension no.

extension PIN

Dial your
extension number.

Enter extension PIN
(max. 10 digits).

C.Tone &
D.Tone

If a wrong extension PIN is
entered, you hear an alarm tone.

User Manual

desired
feature no.
Dial desired
feature number.

1.2 Making Calls

Through DISA

From Outside Telephone

DISA
phone no.
Off-hook.

PIN: Personal Identification Number

R.B.Tone &
DISA message

Dial DISA
phone number.

extension PIN
C.Tone &
D.Tone
Enter extension PIN
(max. 10 digits).

Enter

7
47.

your
extension no.
extension no.
Dial your
extension number.

desired
extension no.
feature no.
Dial desired
feature number.

If a wrong extension PIN is
entered, you hear an alarm tone.

User Manual

1.3 Receiving Calls

1.3

Receiving Calls

1.3.1

Answering Calls

PT/SLT/PS

Off-hook.

Talk.

Select one of the following methods:
· Lift the handset to receive the preferred line.
(Default: Ringing line is selected.)
· Press the SP-PHONE button.
· Press the flashing CO, INTERCOM or G-DN button directly.
· Press the ANSWER button.

•

The G-DN button light shows the current status as follows:
Off: Idle
Green on: The line is in use. (You are using the line.)
Red on: Your extension is in Log-out mode from the incoming call distribution group.

Customizing Your Phone
•
3.1.2 Settings on the Programming Mode—
Preferred Line Assignment—Incoming
Select the seized line when going off hook.
Alternate Receiving—Ring/Voice
Select the Calling method, either ring or the other party's voice.
•
3.1.3 Customizing the Buttons
Create or edit a Group Directory Number (G-DN) button.

User Manual

1.3 Receiving Calls

1.3.2

Hands-free Answerback

You can answer an incoming call without going off-hook as soon as the line is connected.
When an intercom call arrives, you will hear the caller talking without the phone ringing.
When an outside call arrives, you will hear the caller talking after a preprogrammed
number of rings. Hands-free Answerback for outside calls requires System Programming.
Consult your dealer.

To set/cancel

PT
While on-hook
AUTO ANS

MUTE

Press
AUTO ANS.

•

1.3.3
–
–

The AUTO ANS button light shows the current status as follows:
Off: Not set
On: Set
For a PS user, refer to "Operating Instructions" for PS.

Call Pickup
Call Pickup
Call Pickup Deny

Call Pickup
You can answer an incoming call that is ringing at another extension or group from your phone without
leaving your desk.
The following types of pickup are available:
Group Call Pickup: Picks up a call within your group.
Directed Call Pickup: Picks up a specified extension's call.

PT/SLT/PS

group no.

Group

C.Tone

4
Off-hook.

extension no.

Directed

Enter 40 and then group number (2 digits).
Or enter 41 and then extension number.

Talk.

User Manual

1.3 Receiving Calls

•
•
•

If you receive a call waiting tone, you can ask a third party to pick up your second call with
Directed Call Pickup.
If there are multiple incoming calls for the same group, the longest waiting call is received first.
You can also pickup a call by pressing a flashing DSS button. System programming is
required to allow this operation. Consult your dealer.

Call Pickup Deny
You can deny or allow other people to pick up your calls.

PT/SLT/PS
1
7

0
Off-hook.

1.3.4

Enter

720.

Deny

Allow

C.Tone
On-hook.

Enter 1 to deny
or 0 to allow.

Trunk Answer From Any Station (TAFAS)

You can be notified of incoming outside calls through an external speaker. These calls can be answered
from any extension.

Through an external speaker

PT/SLT/PS
While hearing a tone

4
Off-hook.

•

User Manual

Enter

2
42.

speaker no.
C.Tone
Dial speaker
number (1 digit).

Talk.

You can also receive a paging announcement via a speaker with this operation.

1.3 Receiving Calls

1.3.5

ANSWER/RELEASE Button

The ANSWER and RELEASE buttons are convenient for operators using headsets.
With the ANSWER button, you can answer all incoming calls.
With the RELEASE button, you can disconnect the line during or after a conversation, or
complete transferring a call.

To answer

ANSWER

Talk.

Press ANSWER.

To transfer a call

PT
During a conversation
(DSS)
OR

TRANSFER

desired
phone no.
Press TRANSFER.

Press DSS or dial
desired phone number.

The called
party answers.

RELEASE

Press RELEASE.

Seize CO line before
dialing outside phone number.

To talk to a waiting caller

PT
While hearing a call waiting tone
ANSWER

Press ANSWER.

Talk.

User Manual

1.3 Receiving Calls

To transfer an outside call to an extension with a one-touch operation

PT
During a conversation

(DSS)

The called
party answers.

Press DSS.

RELEASE

Press RELEASE.

The other party is placed on hold and the
destination extension is called immediately.

To end a conversation

PT
During a conversation
RELEASE

Press RELEASE.

Customizing Your Phone
•
3.1.3 Customizing the Buttons
Create or edit an Answer button or a Release button.

User Manual

1.4 During a Conversation

1.4

During a Conversation

1.4.1

Call Transfer

–
–

Transferring to an Extension on the PBX
Transferring to an Outside Party Using the PBX Service
•

•

You can transfer a held call without talking by going on-hook.
If a call is not retrieved within a specified time, you will hear an alarm as a reminder. And, if
an outside call is not answered within a specified time, it is automatically disconnected.
If you hear an alarm tone, the destination extension did not answer the call. Answer the call.

Transferring to an Extension on the PBX
To transfer

PT/PS
During a conversation
(DSS)
TRANSFER

C.Tone

Press TRANSFER.

extension no.
Press DSS or dial
extension number.

Talk.

On-hook.

You do not have to inform the destination
extension about where the call has been
transferred from. This can be disregarded.

SLT
During a conversation

extension no.
C.Tone
Press Recall/
hookswitch.

Dial extension
number.

Talk.

On-hook.

You do not have to inform the destination
extension about where the call has been
transferred from. This can be disregarded.

User Manual

1.4 During a Conversation

To transfer with one touch (One-touch Transfer)

PT/PS
During a conversation
(DSS)

Press DSS.

On-hook.

Talk.

You do not have to inform the destination
extension about where the call has been
transferred from. This can be disregarded.

•

Even if the transferred party does not answer, you can go on-hook.

Transferring to an Outside Party Using the PBX Service
Some extensions may be restricted from performing this feature.

PT/PS
During a conversation

TRANSFER

CO line
C.Tone

Press TRANSFER.

Seize CO line.

outside
phone no.

Dial outside
phone number.

Talk.

On-hook.
The call is transferred.

SLT
During a conversation

CO line
C.Tone

Press Recall/
hookswitch.

Seize CO line.

outside
phone no.

Dial outside
phone number.

Talk.

On-hook.
The call is transferred.

User Manual

1.4 During a Conversation

•

Time limit
Both the caller and the transferred party will hear an alarm tone fifteen seconds before a
specified time period.
To return to the held call before the destination answers, press the TRANSFER button,
corresponding CO, G-DN or INTERCOM button, or the hookswitch.

Customizing Your Phone
•
3.1.3 Customizing the Buttons
Create or edit a Direct Station Selection (DSS) button.

1.4.2
–
–

Call Hold
Call Hold
Call Park
•

If a call is not retrieved within a specified time, you will hear an alarm as a reminder. And,
if an outside call is not answered within a specified time, it is automatically disconnected.

Call Hold
There are two types of hold. The difference between them is that other people can retrieve your held call
(Regular Hold) or not (Exclusive Call Hold). As they can be alternated, ask your manager what the current
mode is.

Call Hold

PT/PS
During a conversation
HOLD

OR
TRANSFER

C.Tone

On-hook.

Press HOLD, or press TRANSFER and
then enter 50.

SLT
During a conversation

5
Press Recall/
hookswitch.

Enter

0
50.

C.Tone
On-hook.

User Manual

1.4 During a Conversation

Call Hold Retrieve

PT/SLT/PS
At the holding extension (Call Hold Retrieve)
(CO)
OR
INTERCOM

5
Off-hook.

Talk.

Press flashing CO
or INTERCOM,
or enter 50.

To retrieve an outside call from another extension—only Regular Hold
(Call Hold Retrieve–Specified with a held line number)
(CO)
OR

5
Off-hook.

Press CO, or enter
number (3 digits).

C.Tone

held line no.

Talk.

53 and then held line

To retrieve an intercom call or outside call from another extension—only Regular Hold
(Call Hold Retrieve–Specified with a holding extension number)
(DSS)

holding
extension no.
Off-hook.

•

User Manual

Enter

51.

Press DSS or dial
holding extension
number.

C.Tone

Talk.

The CO or INTERCOM button light shows the current status as follows:
– Regular Hold mode
Flashing green slowly: Your held call
Flashing red: Another extension's held call
– Exclusive Call Hold mode
Flashing green rapidly: Your held call
Red on: Another extension's held call
Hold Mode Change (PT only)
After pressing the HOLD button, if you press the HOLD button again, the status switches from
the Regular Hold mode to the Exclusive Call Hold mode or from the Exclusive Call Hold mode
to the Regular Hold mode.

1.4 During a Conversation

•

For simple operation, you can automatically hold a call by pressing another CO, G-DN or
INTERCOM button, only if preprogrammed. (Automatic Call Hold) Consult your dealer.

Call Park
You can put a call on hold in a common parking zone of the PBX so that any extension can retrieve the
parked call. You can use this feature as a transferring feature.
A call can be put into either a specified parking zone (Specified) or any idle parking zone (Auto). If a Call
Park button and Call Park (Automatic Park Zone) button have been established, you can select either way
to park by simply pressing the corresponding button.
When a call is parked automatically, or more than one call has been parked at the same time, you need to
specify the parking zone number to retrieve the required call.

To set

PT/PS
During a conversation

(Call Park)

Press Call Park.

PT/PS
During a conversation
parking zone no. Specified
TRANSFER

C.Tone

Auto
Press TRANSFER.

Enter

52.

Enter a specified parking
zone number (2 digits) or press
to park at an idle parking zone
automatically.

On-hook.

If you hear a busy tone, enter another
parking zone number or press again.

SLT
During a conversation

5
Press Recall/
hookswitch.

Enter

2
52.

parking zone no.
C.Tone
Enter a specified parking
zone number (2 digits).

On-hook.

If you hear a busy tone, enter another
parking zone number.

User Manual

1.4 During a Conversation

Call Park Retrieve

PT/PS

(Call Park)

Press a flashing Call Park.

PT/SLT/PS

5
Off-hook.

Enter

2
52.

stored parking
zone no.
Dial stored parking
zone number (2 digits).

C.Tone
Talk.

•

If a call is parked automatically, confirm the parking zone number on the display.

•

If you hear a reorder tone when retrieving a parked call, there is no held call. Confirm the
stored parking zone number.
After you park a call, you can perform other operations.

•

Customizing Your Phone
•
3.1.3 Customizing the Buttons
Create or edit a Call Park button or Call Park (Automatic Park Zone) button.

User Manual

1.4 During a Conversation

1.4.3

Call Splitting

When talking to one party while the other party is on hold, you can swap the calls back and forth
(alternately).

To alternate between the parties leaving one party on hold temporarily

PT/PS
During a conversation
(DSS)

TRANSFER

C.Tone

Press
TRANSFER.

extension no.
Press DSS or dial the other
party's extension number.

Talk to the
other party.

Press
TRANSFER.

Talk to the
original party.

The other party will be on hold.

SLT
During a conversation

extension no.
C.Tone

Press Recall/
hookswitch.

Dial the other party's
extension number.

Talk to the
other party.

Press Recall/
hookswitch.

Talk to the
original party.

The other party will be on hold.

To leave the conversation and then let the two parties talk

PT/PS
During a conversation

(DSS)

TRANSFER

C.Tone

Press TRANSFER.

extension no.

Press DSS or dial the other
party's extension number.

Talk to the
other party.

Press TRANSFER.

On-hook.

User Manual

1.4 During a Conversation

SLT
During a conversation
OR

extension no.
C.Tone

Press Recall/
hookswitch.

1.4.4
–
–

Dial the other party's
extension number.

Talk to the
other party.

Press Recall/
hookswitch.

On-hook.

Call Waiting
Answering Call Waiting in the PBX
Answering Call Waiting from the Telephone Company

Answering Call Waiting in the PBX
During a conversation, a call waiting tone or voice announcement through the speaker or the handset occurs
when an outside call has been received or another extension is letting you know a call is waiting. You must
activate this feature to use it. (Default: Enable—Tone)
You can answer the second call by disconnecting (1) or holding (2) the current call.

1. To disconnect the current call and then talk to the new party

PT/SLT/PS
While hearing a tone

On-hook.

User Manual

Off-hook.

Talk to the
new party.

1.4 During a Conversation

2. To hold the current call and then talk to the new party

PT/PS
While hearing a tone
(CO)
OR
HOLD

INTERCOM

Press HOLD.

Press CO or
INTERCOM.

Talk to the
new party.

Disregard this step if both
parties are extensions.

SLT
While hearing a tone

C.Tone

Press Recall/hookswitch.

Enter

Talk to the
new party.

50.

After talking to the new party (second call), you can disconnect (2.1) or hold (2.2) it and then retrieve
the first call.

2.1 To disconnect the second call and then talk to the original party

PT/PS
During a conversation
(CO)
OR
INTERCOM

On-hook.

Off-hook.

Talk to the
original party.

Press CO or
INTERCOM.

PT/SLT/PS
During a conversation

C.Tone
On-hook.

Off-hook.

Enter

50.

Talk to the
original party.

User Manual

1.4 During a Conversation

2.2 To hold the second call and then talk to the original party
After holding it, you can talk to the original party. Then, you can disconnect it and then talk to the new party
again.

PT/PS
During a conversation
(CO)
OR

HOLD

INTERCOM

Press HOLD.

Talk to the
original party.

Press CO or
INTERCOM.
Disregard this step if both
parties are extensions.
(CO)

OR
INTERCOM

On-hook.

Talk to the
new party.

Press CO or
INTERCOM.

Off-hook.

SLT
During a conversation

C.Tone

Press Recall/hookswitch.

Enter

Talk to the
original party.

50.

C.Tone
On-hook.

•

User Manual

Off-hook.

Enter

50.

Talk to the
new party.

Depending on your telephone, the "Off-hook Call Announcement (OHCA)" and the
"Whisper OHCA" features can be used. You can talk to the other party through the speaker
and the microphone (OHCA) or you can receive an announcement through the handset
(Whisper OHCA), if you are having a conversation using the handset.
Refer to "1.7.3 Call Waiting/Off-hook Call Announcement (OHCA)/Whisper OHCA". For
telephones capable of using the OHCA and Whisper OHCA features, consult your dealer.
The caller's name or number is displayed for five seconds in fifteen second intervals while
waiting to be answered.

1.4 During a Conversation

Customizing Your Phone
•
3.1.2 Settings on the Programming Mode—Call Waiting Tone Type Selection
If you select "Tone 1", you will hear the same tone for Call Waiting from an outside party
and an extension. If you select "Tone 2", you will hear different tones for Call Waiting from
an outside party and an extension.
15 s

Default
(Tone 1)
Special Tones
(Tone 2)

Answering Call Waiting from the Telephone Company
This is an optional telephone company service. service. You can receive a call waiting tone with the caller's
name or telephone number information. For details, consult your telephone company.

PT/PS
While hearing a tone
FLASH/
RECALL

PT/SLT/PS
While hearing a tone
TRANSFER

OR
OR
OR

(EFA)

Press FLASH/RECALL
or EFA.

•
•
•

Press TRANSFER
or Recall/hookswitch.

Enter

60.

To return to the original party, repeat the operation.
In this case, FLASH/RECALL button on proprietary telephones is in the External Feature
Access (EFA) mode.
The caller's telephone number will not be displayed on telephones or wireless phones
connected to SLT ports.

Customizing Your Phone
•
3.1.3 Customizing the Buttons
Create or edit an External Feature Access (EFA) button.

User Manual

1.4 During a Conversation

1.4.5
–
–
–
–

Multiple Party Conversation
Conference
Unattended Conference
Leaving Three-party Conference
Privacy Release

Conference
You can add one or more parties to your conversation.

To establish a conference call

PT/PS
During a conversation
CONF

desired
phone no.

CONF

C.Tone

TRANSFER

Press CONF
or TRANSFER.

Dial desired
phone number.

Talk to the
new party.

Talk with
multiple parties.

Press CONF.

Seize CO line before
dialing outside phone number.

PT/PS
During a conversation

TRANSFER

Press TRANSFER.

desired
phone no.

Dial desired
phone number.

Seize CO line before
dialing outside phone number.

Talk with multiple parties.

User Manual

TRANSFER

Talk to the
new party.

Press TRANSFER.

Enter 3.

C.Tone

1.4 During a Conversation

SLT
During a conversation

desired
phone no.

Press Recall/
hookswitch.

Dial desired
phone number.

Talk to the
new party.

Press Recall/
hookswitch.

C.Tone

Enter 3.

Seize CO line before
dialing outside phone number.

Talk with multiple parties.

To establish a conference call when receiving a call from an outside party during a two-party
conversation

PT/PS
While hearing a call waiting tone
CONF

HOLD

(CO)

Press HOLD.

TRANSFER

Press the
flashing CO.

Talk to the
new party.

Press CONF
or TRANSFER.
CONF

(CO)
OR

C.Tone

INTERCOM
TRANSFER

3
Press the flashing CO or
INTERCOM corresponding
to the original party.

Talk to the
original party.

Press CONF, or press TRANSFER
and then enter 3.

Talk with
multiple parties.

User Manual

1.4 During a Conversation

To add four or more parties to a conference

PT/PS
During a conversation
To continue

desired
phone no.

CONF

Press CONF.

Dial desired
phone number.

CONF

C.Tone

Talk.

Press CONF.

Talk.

Seize CO line before
dialing outside phone number.

To add an outside party on hold to a conference

PT/PS
During a 3- to 7-party conference
CONF

CONF

(CO)

Press CONF.

Press the flashing CO
corresponding to the party
on hold.

C.Tone

Press CONF.

To talk to two parties alternately in a three-party conversation

PT/PS
During a conversation
TRANSFER

Press TRANSFER.

SLT
During a conversation

Press Recall/hookswitch.

User Manual

Talk with
multiple parties.

1.4 During a Conversation

To disconnect one party and then talk to the other in a three-party conversation

PT/PS
During a conversation
(CO)
TRANSFER

FLASH/
RECALL

OR
INTERCOM

Press TRANSFER once
or twice to establish a
conversation with the
party to be disconnected.

Press FLASH/RECALL.*

Press the flashing CO or
INTERCOM corresponding
to the party on hold.

Talk.

The other party will be put on hold.

•
•
•
•

* In this case, the FLASH/RECALL button on a proprietary telephone must be in the Flash/
Recall mode.
During a three-party conversation, pressing the TRANSFER button or Recall/hookswitch
alternates between the two other parties in the conversation.
You can have a conference with a maximum of eight parties (comprising intercom or CO lines)
simultaneously.
During a conversation involving four or more parties, you cannot disconnect one party and
maintain the conversation with the other parties.

Customizing Your Phone
•
3.1.3 Customizing the Buttons
Create or edit a Conference button.

User Manual

1.4 During a Conversation

Unattended Conference
The other parties can continue their conversation.

To leave a conference

PT/PS
During a 3- to 7-party conference
CONF

Press CONF.

On-hook.

To return while others are talking

PT
(CO)
OR
INTERCOM

Press flashing green CO or INTERCOM.

To complete a conversation

PT/SLT/PS
During a conversation

On-hook.

•

Time limit
Both parties will hear an alarm tone before a specified timeout. The originating extension will
hear an alarm tone before timeout. The call is disconnected when the time runs out unless
the originating extension returns to the conference.

Customizing Your Phone
•
3.1.3 Customizing the Buttons
Create or edit a Conference button.

User Manual

1.4 During a Conversation

Leaving Three-party Conference
The other two parties can continue their conversation.

To leave a conference

PT/PS
During a three-party conference
TRANSFER

Press TRANSFER.

On-hook.

SLT
During a three-party conference

Press Recall/hookswitch.

On-hook.

To complete a conversation

PT/SLT/PS
During a conversation

On-hook.

•

To leave a conference call involving an outside party or parties and have the conference
continue, it is necessary to enable your extension to transfer calls to outside lines through
COS programming. Consult your dealer.

User Manual

1.4 During a Conversation

Privacy Release
You can let a third party join your current outside call and establish a three-party
conversation. You can also leave the conversation and then let the two other parties talk.

To let a third party join your conversation and establish a three-party conversation

PT/PS
Your extension (on the outside call)
Wait for an answer.
To prolong, press
the S-CO again.

(S-CO)

C.Tone

Press green
S-CO.

Other extension

Talk.
The S-CO button will flash
at all extensions that have
that S-CO button.

A three-party conversation
is now established.

(S-CO)

Press the flashing
S-CO within 5 seconds.

C.Tone
Off-hook.

Talk.

To leave the conversation and let the two other parties talk

PT/PS
Your extension
TRANSFER

You leave the three-party
conversation.

During the three-party
conversation
Press
TRANSFER.

Other extension

On-hook.

The other extension and the
outside party stay on the line.

During the three-party
conversation
Talk to the outside party.

•
•

User Manual

Only an S-CO button can be used for this operation.
To leave a three-party conversation and have the conversation continue, it is necessary to
enable your extension to transfer calls to outside lines through COS programming. For more
details, consult your dealer.

1.4 During a Conversation

1.4.6

Mute

You can disable the microphone or the handset to consult privately with others in the room
while listening to the other party on the phone through the speaker or the handset.

To set/cancel

PT
During a conversation
AUTO ANS

MUTE

OR
VOICE CALL
MUTE

Press MUTE.

•

1.4.7

The AUTO ANS/MUTE or VOICE CALL/MUTE button light shows the current status as
follows:
Off: Normal
Flashing red: Mute
If mute is used during OHCA, it will become Handset Mute.

Off-hook Monitor

You can let other people in the room listen to the conversation through the speaker while
continuing the conversation using the handset.

To set/cancel

PT
During a conversation using the handset
SP-PHONE

Press SP-PHONE.

User Manual

1.4 During a Conversation

•

•
•

•

1.4.8

The SP-PHONE button light shows the current status as follows:
Off: The voice is heard through the handset.
On: The voice is heard through the speaker and the handset.
This feature is controlled work by programming. Ask your manager.
This feature may not be available with certain proprietary telephones. For more details,
consult your dealer.
Hands-free operation
You can have a conversation in hands-free mode using the SP-PHONE button. You can
perform other tasks simultaneously.
Helpful hints for hands-free operation:
•
If it is difficult to hear the other party's voice;
Raise the sound level using the Speaker Volume Control.
•
If the other party has difficulty hearing you;
Lower the sound level.
•
Absorbing echoes;
Using this unit in a room which has curtains or carpeting or both.
•
To avoid missing part of the conversations;
If you and the other party speak at the same time, parts of your conversation will be lost.
To avoid this, speak alternately.

Headset Operation

You can have a conversation using a headset.
In this case, you must select "Headset on" in programming mode or set the Headset button
on (red) in advance.
This feature is also known as Handset/Headset Selection.

To talk using the headset

SP-PHONE

Press SP-PHONE.

User Manual

1.4 During a Conversation

To use the handset during a conversation using the headset

Off-hook.

To talk in hands-free mode during a conversation using the headset

(Headset)

Press red Headset.

•

The Headset button light shows the current status as follows:
Off: Headset mode off
Red on: Headset mode on

Customizing Your Phone
•
3.1.2 Settings on the Programming Mode—Headset Operation
Select the equipment to use.
•
3.1.3 Customizing the Buttons
Create or edit a Headset button.

User Manual

1.5 Absence Settings

1.5

Absence Settings

1.5.1

Call Forwarding

–

Call Forwarding (FWD)

Call Forwarding (FWD)
You can have your incoming calls forwarded to a specified
destination.
All Calls:
All calls are forwarded. Preset extensions may also forward
from their own receiving group.
Busy:
All calls are forwarded when your extension is busy.
No Answer:
All calls are forwarded when you do not answer the call
within a specified time period.
Busy/No Answer (BSY/NA):
All calls are forwarded when you do not answer within a
specified time period or when your extension is busy.
Follow Me (From):
If you fail to set the above-mentioned "All Calls" to forward
before you leave your desk, you can set the same feature
from the destination extension.

•
•
•
•

Call

Forwarding
extension

User Manual

You can set the voice mail floating extension number as a forward destination to receive calls
into your mailbox.
You can set your mobile telephone as the forward destination. The voice mail can be used to
receive calls if you are unable to answer.
Incoming calls can be forwarded up to four times.
Boss & Secretary feature
The extension which has been set as the destination can call the forwarding extension.

TD A2

Forward
set

destination

1.5 Absence Settings

To set/cancel

PT/SLT/PS
0

Both Calls

Outside Calls

Intercom Calls

Off-hook.

Enter

71.

Enter 0 to 2 as
you desire.

Cancel

All Calls

Busy

No Answer

Busy/No Answer

Enter required
number.
For "Cancel", go on-hook
directly after entering 0.

destination
extension no.
OR

outside
CO line
phone no.
access no.
(max. 32 digits)
Enter destination extension number.
Or enter CO line access number
and then outside phone number.

C.Tone

Enter #.

On-hook.

To set from another extension

PT/SLT/PS
0

Both Calls

Off-hook.

Enter

your
extension no.

Enter your
extension number.

•

Outside Calls

71.

7
8

Follow Me
Follow Me Cancel

Intercom Calls

Enter 0 to 2 as
you desire.

Enter 7 or 8.

C.Tone
On-hook.

When using a proprietary telephone, you can set or cancel Call Forwarding by pressing the
FWD/DND button (fixed button) instead of " 710".

User Manual

1.5 Absence Settings

To set the timer for "No Answer" and "Busy/No Answer"

PT/SLT/PS

Enter

Off-hook.

time

C.Tone

713.

On-hook.

Enter time
(seconds [2 digits]).

Call Forwarding (FWD) for your Incoming Call Distribution Group

PT/SLT/PS

ICD Group: Incoming Call Distribution Group

Both Calls

Outside Calls

Off-hook.

Enter

71.

Set

Cancel

Intercom Calls

Enter 4 to 6 as
you desire.

Enter 1 to set
or 0 to cancel.

outside
CO line
phone no.
access no.
(Max. 32 digits)

•

User Manual

Enter ICD Group
extension number.
For "Cancel", go on-hook
directly after entering ICD
Group extension number.

destination
extension no.

Enter destination extension number.
Or enter CO line access number
and then outside phone number.

ICD Group
extension no.

C.Tone

Enter #.

On-hook.

The FWD/DND button light shows the current status as follows:
Off: Neither feature is set.
Flashing red slowly: FWD mode
Red on: DND mode
The Group FWD button light shows the current status as follows:
Off: No set
Flashing red slowly: FWD mode

1.5 Absence Settings

•

The system has two modes: (1) FWD/DND Cycle Switch Mode and (2) FWD/DND Setting
Mode. Ask your manager what mode your system is in if you are not sure.

(1) When in the FWD/DND Cycle Switch Mode:
Pressing the FWD/DND button (fixed button) while in idle status will cycle the setting as
shown below:
FWD

DND

Off

(2) When in the FWD/DND Setting Mode:
Pressing the FWD/DND button (fixed button) while in idle status will take you directly to
the programming mode for the FWD/DND setting.
(Refer to "3.1.2 Settings on the Programming Mode".)

•
•

Note
A FWD/DND button (customized button) is always in FWD/DND Cycle Switch Mode: the
mode cannot be changed.
Transferred outside calls are also forwarded to the destination assigned for outside calls.
When intercom calls are set to be handled differently from outside calls (forwarding type,
forward destination), we recommend establishing buttons for both FWD/DND—Outside calls
and FWD/DND—Intercom calls, and/or Group FWD—Outside calls and Group FWD—
Intercom calls, because:

a) the light patterns of the FWD/DND—Both calls button (including FWD/DND button [fixed
button]) and the Group FWD—Both calls button will indicate the setting for either outside
calls or intercom calls, but not both.
Note
The FWD icon on PS display reflects the setting for outside calls only.

b) pressing the FWD/DND—Both calls button (including FWD/DND button [fixed button]) or
the Group FWD—Both calls button will not change the FWD or DND mode for intercom
calls and outside calls separately.
Customizing Your Phone
•
3.1.3 Customizing the Buttons
Create or edit FWD/DND (Both calls, Outside calls, Intercom calls) buttons, or Group
FWD (Both calls, Outside calls, Intercom calls) buttons.

1.5.2

Absent Message

You can show the reason you do not answer, if the caller uses a Panasonic display proprietary telephone.
There are eight preprogrammed messages and one for your personal message (16 characters). The
selected message is shown on the display of your telephone.
Message no.

Message (Example)

Will Return Soon

Gone Home

At Ext %%%% (Extension number)

Back at %%:%% (Hour:Minute)

User Manual

1.5 Absence Settings

Message no.

Message (Example)

Out until %%/%% (Month/Day)

In a Meeting

7
8

A message assigned for each extension.
(Personal Absent Message)

To set

PT/SLT/PS
7
Enter

Off-hook.

750.

1
2
3
4
5
6
7
8
9

Will Return Soon
Gone Home
At Ext %%%% +
Back at %%:%% +
Out until %%/%% +
In a Meeting

Extension no.
Hour : Minute
Month / Day

Enter required number.
C.Tone

Enter #.

On-hook.

To cancel

PT/SLT/PS

Off-hook.

•
•
•

User Manual

Enter

750.

0
Enter 0.

C.Tone
On-hook.

Enter the desired value in the "%" positions. You must enter the correct number of characters
as represented by the "%" using 0 to 9 or .
The default messages can be changed. Consult your dealer.
To create your personal message (Message no. 9), refer to "3.1.2 Settings on the
Programming Mode".

1.5 Absence Settings

1.5.3

Extension Lock

You can lock your extension so that other users cannot make inappropriate outside calls.
This feature is also known as Electronic Station Lockout.

To lock

PT/SLT/PS

1
C.Tone

Enter

Off-hook.

Enter 1.

77.

On-hook.

To unlock

PT/SLT/PS

PIN: Personal Identification Number

7
Off-hook.

•

Enter

7
77.

extension PIN

Enter 0.

Enter extension PIN
(max. 10 digits).

C.Tone
On-hook.

If you forget the extension PIN or cannot unlock your phone, consult your manager. He
can clear your extension PIN. Then, you can set the new PIN and unlock your extension by
entering it.
If your extension is locked by this feature, it cannot perform the following operations:
– Making outside calls
– Changing the call forwarding destination
If you do not set extension PIN, you cannot lock and unlock.

User Manual

1.6 Paging

1.6

Paging

1.6.1

Paging

–
–

Group Paging
Paging and then Transferring a Call

Group Paging
You can make a voice announcement to proprietary telephones or external speakers or both in the preset
group simultaneously.

To page

PT/SLT/PS

3
Off-hook.

•

Enter

paging group
no.

3
33.

Wait for an
answer

C.Tone

Dial paging group
number (2 digits).

Announce.

Talk.

If the group which you paged is already being used for paging, you hear a busy tone.

Paging and then Transferring a Call
PT/SLT/PS
During a conversation
TRANSFER

OR
OR

Press TRANSFER or
Recall/hookswitch.

Enter

paging group
no.

33.

C.Tone

Dial paging group
number (2 digits).

The other party is
placed on hold.
Wait for an
answer
Talk.

On-hook.
The held party and the paged extension are
connected and start a conversation.

User Manual

Announce.

1.6 Paging

•

1.6.2

After you go on-hook, the caller can talk to the person who answers the page.

Answering/Denying a Paging Announcement

To answer

4
Off-hook.

Enter

C.Tone
Talk.

43.

Paging Deny

PT
1
7

0
Off-hook.

•

Enter

721.

Deny

Allow

Enter 1 or 0.

C.Tone
On-hook.

The following are extensions that cannot receive a paging announcement:
–
Portable station
–
Single line telephone
–
Proprietary telephone that is ringing or busy
–
Proprietary telephone in Paging Deny mode
–
Proprietary telephone in DND mode
Even if the announcement is not paging your extension, you can answer it, if it is paging your
group.

User Manual

1.7 Extension Settings

1.7

Extension Settings

1.7.1

Timed Reminder

You can receive an alarm at your telephone to remind you of a meeting, appointment or as a wake-up call.
The alarm can occur either once or daily (every day until canceled) at a preset time.
When you go off–hook to answer, you will hear a special dial tone or prerecorded message.

To set

PT/SLT
0
12 H:

7
Off-hook.

760.

Enter

hour/minute

C.Tone
On-hook.

Enter 0 for once
or 1 for daily.

To cancel

PT/SLT

7
Enter

Off-hook.

6
760.

To stop or answer the ringback

PT/SLT
INTERCOM

Press INTERCOM or off-hook.

User Manual

Enter hour (01-12) and minute (00-59) and then
0 for AM or 1 for PM.
Or enter hour (00-23) and minute (00-59).

Daily

24 H:

Enter 1.

Once

hour/minute

0
Enter 0.

C.Tone
On-hook.

1.7 Extension Settings

To confirm

TRANSFER

Press TRANSFER
several times.

•
•
•
•

1.7.2

You can also confirm the Timed Reminder by using the soft button.
The alarm keeps ringing for preprogrammed seconds.
If you receive an incoming call during ringback, the ringing starts after the ringback stops.
If you are having a conversation exceeding alarm ringing period, the ringback will start
after your conversation.

Do Not Disturb (DND)

You may set this feature when you are in a meeting or busy.

To set/cancel

PT/SLT/PS
0

Both Calls

Off-hook.

Enter

•

71.

Intercom Calls

Outside Calls

Enter 0 to 2 as you desire.

Set
Cancel

Enter 1 to set
or 0 to cancel.

C.Tone

On-hook.

When using a proprietary telephone, you can set or cancel Do Not Disturb by pressing the
FWD/DND button (fixed button) instead of " 710".

User Manual

1.7 Extension Settings

•

The FWD/DND button light shows the current status as follows:
Off: Neither feature is set.
Flashing red slowly: FWD mode
Red on: DND mode
The system has two modes: (1) FWD/DND Cycle Switch Mode and (2) FWD/DND Setting
Mode. Ask your manager what mode your system is in if you are not sure.

(1) When in the FWD/DND Cycle Switch Mode:
Pressing the FWD/DND button (fixed button) while in idle status will cycle the setting as
shown below:
FWD

DND

Off

•
•
•
•

Note
A FWD/DND button (customized button) is always in FWD/DND Cycle Switch Mode: the
mode cannot be changed.
If your extension has set this feature, a calling extension will hear DND tone.
If this feature is set, the Call Forwarding (FWD) feature does not work.
Specified extensions can override this feature and call DND extensions (DND Override).
When intercom calls are set to be handled differently from outside calls (DND set/cancel), we
recommend establishing buttons for both FWD/DND—Outside calls and FWD/DND—
Intercom calls, because:

a) the light patterns of the FWD/DND—Both calls button (including FWD/DND button [fixed
button]) will indicate the setting for either outside calls or intercoms calls, but not both.
Note
The DND icon on PS display reflects the setting for outside calls only.

b) pressing the FWD/DND—Both calls button (including FWD/DND button [fixed button])
will not change the FWD or DND mode for intercom calls and outside calls separately.
Customizing Your Phone
•
3.1.3 Customizing the Buttons
Create or edit FWD/DND (Both calls, Outside calls, Intercom calls) buttons.

User Manual

1.7 Extension Settings

1.7.3

Call Waiting/Off-hook Call Announcement (OHCA)/
Whisper OHCA

During a conversation, you can be informed of a call waiting with a tone or voice announcement through
your built-in speaker or handset. (Default: Enable—Tone)
Call Waiting Tone:
a waiting tone through the built-in speaker of PT/handset of SLT. To change the tone from PT, refer to
"3.1.2 Settings on the Programming Mode".
OHCA:
a voice announcement through the built-in speaker
Whisper OHCA:
a voice announcement through the handset

To set/cancel for intercom calls

PT/SLT/PS

No call

Tone

C.Tone

OHCA

Enter

Off-hook.

731.

On-hook.

Whisper OHCA

Enter 0 to 3 as you desire.

To set/cancel for outside calls

PT/SLT/PS
0

1
Off-hook.

•
•

Enter

732.

No tone

Tone

Enter 0 or 1.

C.Tone

On-hook.

OHCA is only available with certain digital proprietary telephones. For more details, consult
your dealer.
Whisper OHCA is only available with certain digital proprietary telephones and IP proprietary
telephones. In addition, both you and the other party must use supported telephones. For
more details, consult your dealer.

User Manual

1.7 Extension Settings

1.7.4

Calling Line Identification Presentation (CLIP)

CLIP:
When making an outside call, you can present your preprogrammed telephone number to the called party.
You can select the telephone number sent, either the number of the line used or the number assigned to
your extension.
If you select "Public", the calling/called party sees the number of the line used (subscriber's number).
If you select "Your extension", they see the telephone number assigned on your extension.

To show either the number assigned to the CO line or your extension

PT/SLT/PS
1
7

2
Enter

Off-hook.

•

1.7.5

7 2.

Public

Your extension

C.Tone

Enter 1 for public or 2
for your extension.

On-hook.

If you use the G-DN button to make a call to the other party, the telephone number assigned
to the G-DN will be used.

Calling Line Identification Restriction (CLIR)

When making an outside call, you can select whether the called party can see your telephone number or
not.

To show/prevent

PT/SLT/PS
0
7

1
Off-hook.

•

Enter

7 1.

Show

Prevent

Enter 0 to show
or 1 to prevent.

C.Tone

On-hook.

You can change the mode by pressing a preset CLIR button while on-hook.
The CLIR button light shows the current status as follows:
Off: shows your telephone number.
Red on: prevents your telephone number being displayed.
Availability of this feature depends on the ISDN service of your telephone company.

Customizing Your Phone
•
3.1.3 Customizing the Buttons
Create or edit a Calling Line Identification Restriction (CLIR) button.

User Manual

1.7 Extension Settings

1.7.6

Executive Busy Override Deny

PT/SLT/PS
1
7

Prevent

0
Off-hook.

•

1.7.7

Enter

733.

Allow

C.Tone
On-hook.

Enter 1 to prevent
or 0 to allow.

Some extensions may be prohibited from performing this feature.

Background Music (BGM)

You can listen to the background music through your telephone speaker while on-hook. An
external music source, such as a radio, must be connected.
If your extension becomes busy (off-hook, making or receiving a call etc.), the music stops
temporarily. When you go back on-hook, the music starts again.

To select and set/cancel

PT
BGM no.

0
Off-hook.

Enter

751.

Cancel

Enter BGM number
(1 digit) or 0 to cancel.

C.Tone
On-hook.

User Manual

1.7 Extension Settings

1.7.8

Data Line Security

You can protect the line against audible notification tones, such as a call waiting tone during a conversation.
Set this feature if your extension has a data communication device, such as a computer or fax machine
connected to ensure secure data transmission.

To set/cancel

PT/SLT/PS
1
7

0
Enter

Off-hook.

1.7.9

730.

Set

Cancel

Enter 1 to set
or 0 to cancel.

C.Tone
On-hook.

Time Service

You can check the current status of the Time Service on the display.

PT
While on-hook
TRANSFER

(Time Service
(Day/Night/
Lunch/Break))

Press TRANSFER or Time Service
(Day/Night/Lunch/Break).

•

The Time Service (Day/Night/Lunch/Break) button light always shows the current status as
follows:
Off: Day mode
Green on: Lunch mode
Flashing green: Break mode
Red on: Night mode
Flashing red: Holiday mode
Any extension user except the managers can check the current status by pressing the Time
Service (Day/Night/Lunch/Break) button.

Customizing Your Phone
•
3.1.3 Customizing the Buttons
Create or edit a Time Service (Day/Night/Lunch/Break) button.

User Manual

1.7 Extension Settings

1.7.10 Paralleled Telephone
A digital proprietary telephone extension user can choose whether the single line
telephone connected in parallel will ring or not, when an incoming call is received.
(Default: Ring)

DPT
1
3

0
Enter

Off-hook.

•
•

Ring

No ring

C.Tone

Enter 1 to ring
or 0 not to ring.

39.

On-hook.

Even if "No ring" is selected, calls can be made and answered on the single line telephone
by lifting the handset.
If you go off-hook while your paralleled telephone is in use, the call will switch over to you.

1.7.11 Wireless XDP Parallel Mode
Your PS can be used in parallel with a PT or SLT.
When in this mode, incoming calls to a wired telephone also ring the paired PS.

To set
PS

4
Press TALK.

Enter

8
48.

extension no.

Enter 1.

Enter extension number
of the paired telephone.

C.Tone
Press CANCEL.

To cancel
PS

4
Press TALK.

Enter

8
48.

0
Enter 0.

C.Tone
Press CANCEL.

User Manual

1.7 Extension Settings

•
•

Some wired telephones are prohibited from using this feature.
If you go off-hook while your paralleled telephone is in use, the call will switch over to you.

1.7.12 Extension Feature Clear
You can reset the settings of the following features on your extension to the default settings with one
operation.
This feature is also known as Station Program Clear.
Features

Default Setting

Hot Line*

Off

Message Waiting—(All the messages that have been left by other extension users) Off
Call Pickup Deny

Allow

Call Forwarding (FWD)*

Off

Absent Message

Off

Paging Deny

Allow

Timed Reminder

Cleared

Do Not Disturb (DND)*

Off

Call Waiting*

Enable—Tone

Executive Busy Override Deny

Allow

BGM

Off

Data Line Security

Off

Paralleled Telephone

The telephone in parallel
rings.

Log-in/Log-out

Log-in

* These features may not be reset depending on the system programming.

PT/SLT/PS

7
Off-hook.

•

User Manual

Enter

9
790.

C.Tone
On-hook.

After performing Extension Feature Clear, the setting of Call Waiting becomes "Enable—
Tone". In this case, dial tone 2 will be heard when you go off-hook.

1.8 Call Center

1.8

Call Center

1.8.1

Log-in/Log-out, Wrap-up

You can control your status in an incoming call distribution
group. When in the Log-out mode, incoming calls to the
group will not ring at your extension. When you return, calls
will again ring at your extension. (Default: Log-in)
Even if your extension is logged-in, you can have a
specified time period (wrap-up time) when you will not
receive calls after completing a previous call. This time can
be used for you to write a report and so on.
You can also manually select "Not Ready" mode to
temporarily leave a distribution group.

Log-out
Log-in
Talk.

Ready

Wrap-up

Not Ready

To set Log-in/Log-out
ICD Group: Incoming Call Distribution Group

PT/SLT/PS

0
7

1
Off-hook.

Enter

ICD Group
extension no.

Log-out

736.

Log-in

Enter 0 or 1.

Specified

C.Tone
All

Enter ICD Group
extension number or

On-hook.
.

User Manual

1.8 Call Center

ICD Group: Incoming Call Distribution Group

PT/PS
While on-hook

ICD Group
extension no.

Specified

(Log-in/Log-out)

All

Press Log-in/Log-out.

Enter ICD Group extension
number or .

PT/PS
While on-hook

(Log-in/Log-out
of a Specified Group)

Press Log-in/Log-out of a Specified Group.

To enter/leave the Not Ready mode
PT/SLT/PS

1
7

0
Off-hook.

Enter

735.

Not Ready

Ready

Enter 1 or 0.

C.Tone

On-hook.

To set/cancel the Not Ready mode or to leave the Wrap-up mode (To enter the Ready mode)
PT/PS
While on-hook
(Wrap-up)

Press red or flashing red Wrap-up.*

User Manual

1.8 Call Center

•

•
•
•

* The status will be as follows:
Ready
Not Ready
Not Ready
Ready
Wrap-up
Not Ready
The Log-in/Log-out of a specified group button light shows the current status as follows:
Off: Log-in mode
Red on: Log-out mode
The Wrap-up button alternates the setting of Wrap-up mode, Not Ready mode or Ready
mode.
The Wrap-up button light shows the current status as follows:
Off: Ready mode
Red on: Not Ready mode
Flashing red: Wrap-up mode
In Wrap-up mode/Not Ready mode, your extension does not receive calls through any group,
even if it belongs to multiple groups.
There may be at least one extension in the incoming call distribution group that is in the Login mode.
The Supervisor extension can control the Log-in/Log-out status of other extensions.
For more information, refer to "1.8.2 Incoming Call Distribution Group Monitor".

Customizing Your Phone
•
3.1.3 Customizing the Buttons
Create or edit a Log-in/Log-out button, a Log-in/Log-out of a specified group button or a
Wrap-up button.

1.8.2

Incoming Call Distribution Group Monitor

– Monitoring the Status of Waiting Calls
– Monitoring and Changing the Log-in/Log-out Status of Extensions
The extension assigned as a Supervisor extension can monitor and control the status of other extensions
in an incoming call distribution group. It should have a PT with 6-line display. The display and DSS buttons
show as follows:

Initial Display

Date/Time &
extension no.

Busy Status Monitor

739

ICD Group
extension
no.

Monitoring the
Call Status

Queuing Monitor

"EXIT"

Busy Status Monitor

"EXIT"

Monitoring the Call Status
and Log-in/Log-out Status
"SPRVS"

"EXIT"

Queuing Monitor

Log-in/Log-out Monitor

"LOG"

Call Log History
ICD Group: Incoming Call Distribution Group

Busy Status Monitor

User Manual

1.8 Call Center

Monitoring the Status of Waiting Calls
The Supervisor extension can monitor the status of calls waiting to be answered in the queue. If an incoming
call distribution group has an overflowed call, the display shows the status automatically.
The following information is displayed.

•
The current date/time
•
The ICD Group extension number/name
•
The number of waiting calls
•
The longest waiting time

•
The date/time when cleared at last time
•
The total number of received calls
•
The number of overflowed calls
•
The number of unanswered calls
•
The average waiting time of queuing calls

To monitor

Display PT

Off-hook.

ICD Group: Incoming Call Distribution Group

Enter

739.

ICD Group
extension no.
Enter ICD Group
extension number.

C.Tone
On-hook.

To clear Call Log History

Display PT
LOG

CLEAR

Press "LOG".

•

User Manual

Press "CLEAR".

The accumulated data is cleared.
"****" shows if the number to be displayed exceeds the maximum displayable digits.

1.8 Call Center

Monitoring and Changing the Log-in/Log-out Status of Extensions
The Supervisor extension can monitor the Log-in/Log-out status of the incoming call distribution group
members by the DSS button light. It can also change their Log-in/Log-out status if needed.

To monitor

Display PT
After viewing the status of waiting calls
SPRVS

Press "SPRVS".

To change the Log-in/Log-out mode

Display PT

(DSS)

Press desired DSS.

•

The DSS button light shows the current status as follows:
Off: The extension is not in the group.
Green on: Log-in (Ready) mode
Flashing green: Log-in (Not Ready) mode
Red on: Log-out mode

User Manual

1.8 Call Center

1.8.3

Manual Queue Redirection

When your incoming call distribution group is busy and other outside calls arrive, the arriving calls are put
in a waiting queue.
Extensions can check the status of the queue with the Hurry-up button light, and forward the longest waiting
call in the queue to a preset destination manually.
This feature is also known as Hurry-up Transfer.

To forward the waiting call

PT/PS

(Hurry-up)

Press red or flashing red Hurry-up.

•

The Hurry-up button light shows the current status as follows:
Off: No waiting call.
Red on: Some calls are waiting.
Flashing red: The number of calls exceeds the manual queue redirection level.

Customizing Your Phone
•
3.1.3 Customizing the Buttons
Create or edit a Hurry-up button.

User Manual

1.9 User-supplied Equipment

1.9

User-supplied Equipment

1.9.1

Doorphone/Door Opener

You can talk to a person at the door through the doorphone. Preprogrammed extensions or an outside party
can receive the calls from the doorphone. You can open the door.
– Doorphone Call
– Door Open

Doorphone Call
To call from the doorphone

Doorphone

C.Tone
Talk.

Press doorphone
button.

To answer a call from the doorphone

PT/SLT/PS

Off-hook.

To call the doorphone

PT/SLT/PS

3
Off-hook.

•

Enter

1
31.

doorphone no.
C.Tone
Enter doorphone
number (2 digits).

Talk.

If no one answers a doorphone call within a specified time period, the call is canceled.

User Manual

1.9 User-supplied Equipment

Door Open
Some extensions may be prohibited from using this feature.

From a specified extension

PT/SLT/PS

5
Off-hook.

Enter

5
55.

doorphone no.
C.Tone
On-hook.

Enter doorphone
number (2 digits).

From any extension while talking to the doorphone

PT/SLT/PS

C.Tone
On-hook.

Enter 5.

•

1.9.2

The door open will be triggered for a specified time period.

External Relay

Preprogrammed extensions can switch on a relay (e.g., alarm) connected to the PBX.

To switch on the relay

PT/SLT/PS

5
Off-hook.

•

User Manual

Enter

6
56.

relay no.
C.Tone
Enter relay number
(2 digits).

The relay will be switched off after a specified time period.

On-hook.

1.9 User-supplied Equipment

1.9.3

External Sensor

Preprogrammed extensions can receive an alert call from an external sensor (e.g., security alarm)
connected to the PBX.

To answer a sensor call

PT/SLT/PS

D.Tone
Off-hook.

•

1.9.4
–

On-hook.

If you do not answer a sensor call within a specified time period, the sensor call will stop.

Host PBX
External Feature Access (EFA)

External Feature Access (EFA)
You can access special features (e.g., Call Waiting) offered by a host PBX or telephone company. This
feature is only effective for an outside call.

To hold the current call and then talk to the new party

PT/PS

SLT

While hearing a tone

FLASH/
RECALL

desired service
code

(EFA)

desired service
code

OR
TRANSFER

Press FLASH/RECALL or EFA.
Or press TRANSFER and
then enter 60.

•
•

Enter desired
service code.

Press Recall/
hookswitch.

Enter

60.

Enter desired
service code.

In this case, FLASH/RECALL button on a proprietary telephone is in the External Feature
Access (EFA) mode.
Regarding the service code, consult your dealer.

User Manual

1.9 User-supplied Equipment

Customizing Your Phone
•
3.1.3 Customizing the Buttons
Create or edit an External Feature Access (EFA) button.

1.9.5

Voice Processing System

You or an outside party can access the Voice Processing System from a telephone.
– Call Forwarding to Voice Mail (Voice Mail Integration)
If your PBX has a Panasonic Voice Processing System connected (e.g., KX-TVS series) using digital
integration, the following features are also available:
– Live Call Screening (LCS)
– Two-way Record

Call Forwarding to Voice Mail (Voice Mail Integration)
– To forward your calls to your mailbox
– To transfer a call to a mailbox
– To listen to messages
If you cannot answer calls, you can forward them to your mailbox. You can select the type of incoming calls
(Intercom Calls/Outside Calls/Both Calls). If your telephone has a Message button, the Message light turns
on and lets you know you have messages. Even if a Message button is not provided, you will hear an
indication tone* when going off-hook.
You can also transfer received outside calls to a mailbox so that calling parties can leave messages. If you
create a Voice Mail Transfer button on your phone, the transfer is done without knowing the mailbox number
(Voice Mail Transfer).
The duration for recording depends on the voice processing system.

To forward your calls to your mailbox

PT/SLT/PS
0

Both Calls

Outside Calls

Off-hook.

Enter

71.

Intercom Calls

Enter 0 to 2 as you desire.

Cancel

All Calls

Busy

No Answer

Busy/No Answer

Enter required number.
For "Cancel", go on-hook
directly after entering 0.

voice mail floating
extension no.

Enter voice mail floating
extension number.

Enter #.

User Manual

C.Tone
On-hook.

1.9 User-supplied Equipment

To transfer a call to a mailbox

PT/PS
During a conversation
(DSS)
OR

(Voice Mail
Transfer)

desired
extension no.

Press Voice Mail
Transfer.

Press DSS or enter desired
extension number.

To listen to messages

PT/SLT/PS
MESSAGE

voice mail floating
extension no.
Off-hook.

Press MESSAGE or enter voice
mail floating extension number.

*Indication tone after off-hook

•

You can access a voice mail with one-touch.

Customizing Your Phone
•
3.1.3 Customizing the Buttons
Create or edit a Voice Mail Transfer button or a Message button.

Live Call Screening (LCS)
While a caller is leaving a message in your mailbox, you can monitor the call without answering. If you so
desire, you can answer the call while monitoring. There are two methods available (Default: Hands-free
mode).
Hands-free mode:
You can monitor the message automatically, live through the telephone speaker.
Private mode:
You will hear an alarm tone while the caller is leaving a message.

Before operating
•
•
•

Create a Live Call Screening (LCS) button (Personal Programming).
Select the mode, either Hands-free or Private (Personal Programming).
Set the extension PIN (Personal Identification Number).

User Manual

1.9 User-supplied Equipment

•

Set the Live Call Screening feature.

To set Live Call Screening

PT/PS

PIN: Personal Identification Number

extension PIN

(Live Call
Screening)

Press Live Call
Screening.

Enter extension PIN
(max. 10 digits).
This is required only when
an extension PIN is stored.

To cancel Live Call Screening

PT/PS

(Live Call
Screening)

Press red Live Call Screening.

User Manual

1.9 User-supplied Equipment

Operation Flowchart
The operations in the shaded areas can be done hands-free.

PT/PS
Hands-free Mode

Private Mode
(Alarm Tone)

Monitoring (Hands-free)
Monitoring

SP-PHONE

Monitoring (Handset)

MONITOR

No operation

(Live Call
Screening)

Press SP-PHONE, MONITOR or Live Call
Screening.

Off-hook.

Stop
monitoring Answering
SP-PHONE

(Live Call
Screening)

Press Live Call
Screening.

Stop
monitoring

Answering
the call

Stop
monitoring

Answering
the call

(Live Call
Screening)

Press
Live Call
Screening.

On-hook.

Press
Live Call
Screening.

MONITOR

Press
SP-PHONE
or MONITOR.

SP-PHONE

MONITOR

Press SP-PHONE or
MONITOR.

•

•
•

•

The Live Call Screening (LCS) button light shows the feature status as follows:
Off: LCS is off.
Flashing green rapidly: Alerting in the Private mode.
Flashing green slowly: Monitoring.
Red on: LCS is on.
The manager extension can clear an extension PIN.
This feature is available for a single line telephone if it is connected to a proprietary telephone
in parallel. (Private mode only)
To answer the call while monitoring, press Recall/hookswitch.
Only the handset monitoring in the Private mode is available for PS users.

Customizing Your Phone
•
3.1.2 Settings on the Programming Mode—Live Call Screening Mode Set
Select the mode, either monitoring the message through the speaker automatically or
receiving, while the caller leaves a message.
•
3.1.3 Customizing the Buttons
Create or edit a Live Call Screening (LCS) button.

User Manual

1.9 User-supplied Equipment

Two-way Record
You can record a conversation into a mailbox while talking on the phone.
You can select the mailbox each time you record a conversation.

To record into your mailbox

PT/PS
During a conversation

(Two-way
Record)

To stop recording,
press this button again.

Press Two-way Record.

To record into another mailbox (Two-way Transfer)

PT/PS
During a conversation
(DSS)
(Two-way
Transfer)

Press Two-way
Transfer.

another
extension no.
Press DSS or enter
another extension
number.

To stop recording,
press this button again.

To record into another mailbox with one touch (One-touch Two-way Transfer)

PT/PS
During a conversation
(One-touch
Two-way
Transfer)

Press One-touch
Two-way Transfer.

•

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The Two-way Record button light, Two-way Transfer button light or One-touch Two-way
Transfer button light shows the current status as follows:
Off: Not recording.
On: Recording the conversation.

1.9 User-supplied Equipment

•

Note:
Many states have imposed regulations on the manner in which 2-way telephone
conversations may be recorded, so you should inform the other party that the conversation is
being recorded.
Consult your local telephone company for further information.

Customizing Your Phone
•
3.1.3 Customizing the Buttons
Create or edit a Two-way Record button, a Two-way Transfer button and a One-touch
Two-way Transfer button.

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1.10 Walking Extension

1.10 Walking Extension
1.10.1 Walking Extension
You can use the same functions assigned on your previous extension even if you move to another extension
in the office.
You can retain your settings such as extension number or One-touch Dialing memory etc. on the new
extension.
This feature is also known as Walking Station.

To set

PT/SLT

PIN: Personal Identification Number

Off-hook.

Enter

727.

extension PIN
Enter extension PIN
(max. 10 digits).

•
•
•

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your previous
extension no.

Enter your previous
extension number.

D.Tone
On-hook.

Your previous extension will get the old settings of your new extension.
This feature is available for movement between SLT and SLT, PT and PT or SLT and PT.
For more information, refer to "3.1.1 Personal Programming".

1.11 Display Proprietary Telephone

1.11 Display Proprietary Telephone
1.11.1 Call Log
This is available for the display proprietary telephone and the portable station.
– Incoming Call Log
– Outgoing Call Log

Incoming Call Log
When you receive an outside call or an external sensor call, call information is recorded automatically in the
incoming call log. A preprogrammed number of calls can be logged per extension.
When the call log is full and other call arrives, the oldest call is deleted.
You can modify the logged telephone number.
When the Call Log button light turns on, there is a call which you did not answer.
The following information is logged.

Telephone KX-T7636/KX-T7633/KX-T7630
KX-NT136

KX-TD7690/KX-TD7680
Information
Caller's Name
Date/Time call
received

3-line display PT
except KX-T7735/
KX-T7633/KX-T7630

1-line or 2-line
display PT
KX-T7735

6-line display PT

Wireless phone
(KX-T7885/KX-TD7895)

Answered or
Not Answered
Confirmed or
Not Confirmed
Caller's Phone
Number

*: If the caller's name is not logged, the caller's phone number is displayed.
If the caller's name is logged, the caller's phone number is not displayed.

To view the log information with the Call Log button

Display PT
While on-hook
(Call Log)

Press Call Log until
desired party appears.

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1.11 Display Proprietary Telephone

To view the log information with the Navigator key

T7600
While on-hook

Press Left twice.

Press Up or Down until
desired party appears.

To clear the log information

Display PT
While viewing the log information
(Call Log)

TRANSFER

Press Call Log, or Up or Down
until desired party appears.

Press TRANSFER.

To call

Display PT
While viewing the log information
(Call Log)

Press Call Log, or Up or Down
until desired party appears.

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User Manual

Off-hook.

1.11 Display Proprietary Telephone

•

•
•

•
•
•
•

The Call Log button light shows the current status as follows:
Off: No incoming call, or you have already viewed the call log.
Red on: You have missed calls to view.
If your call is answered by another extension, the caller's information is recorded in the logs
of both your extension and the answering extension.
You can lock your call log by using an extension PIN (Personal Identification Number), so that
you can prohibit access to your logged information. Refer to "3.1.2 Settings on the
Programming Mode".
You can also have a Call Log button for an ICD Group (Incoming Call Distribution Group).
If a call arrives while you are using the call log, the call log display will be replaced with the
caller's information.
For a PS user, refer to "Operating Instructions" for PS.
Caller information received with a call waiting tone from the telephone company will not be
logged in the call log.

Customizing Your Phone
•
3.1.3 Customizing the Buttons
Create or edit a Call Log button or Call Log for ICD Group button.

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1.11 Display Proprietary Telephone

Outgoing Call Log
You can redial using the outgoing call log.

To call

T7600
While on-hook

Press Left.

Press Up or Down
until desired number
appears.

Off-hook.

To call with the REDIAL button

Display PT
While on-hook
REDIAL

REDIAL

Press REDIAL to
display the outgoing
call log.*

•
•

Press REDIAL
until desired number
appears.

Off-hook.

* System programming is required for this operation. Consult your dealer.
This operation is available only for digital proprietary telephones with a display.

To store the caller's information in personal speed dialing

Display PT
When the desired party is displayed
AUTO DIAL

STORE

Press STORE.

•

•
•

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User Manual

You can lock your call log by using an extension PIN (Personal Identification Number), so that
you can prohibit access to your logged information. Refer to "3.1.2 Settings on the
Programming Mode".
If a call arrives while you are using the call log, the call log display will be replaced with the
caller's information.
For a PS user, refer to "Operating Instructions" for PS.

1.11 Display Proprietary Telephone

1.11.2 Directories
You can select and call using the directories (Personal Speed Dialing Directory, System Speed Dialing
Directory and Extension Number Directory).
Only personal directories can be stored, edited or deleted on your extension.
If a call arrives while you are using a directory, the display will be replace with the caller's information.
– Calling with the Directory
– Storing Names and Numbers
– Entering Characters

Calling with the Directory
To select and call

T7600
While on-hook

Press Right until
desired directory
appears.*

•

•
•
•

Press Up or Down
until desired
party appears.

Off-hook.

* The display order is as follows:
One time: Personal Speed Dialing Directory
Two times: System Speed Dialing Directory
Three times: Extension Number Directory
To cancel or exit, press the CANCEL or FLASH/RECALL button.
Directory entries generally should include name and number. If the name is not registered,
an entry cannot be displayed.
The System Speed Dialing Directory can be displayed simply by pressing the AUTO DIAL
button while on-hook.

To make an intercom call using Extension Number Directory when your telephone accesses
an outside line automatically

T7600
While on-hook
INTERCOM

Press Right
three times.

Press Up or Down
until desired
party appears.

Press INTERCOM.

Off-hook.

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1.11 Display Proprietary Telephone

Storing Names and Numbers
To store a Personal Speed Dialing Directory item

Display PT
While on-hook
PROGRAM

phone no.

Enter phone number
(max. 32 digits).

•
•
•

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User Manual

name

AUTO DIAL

PAUSE

STORE

Press ENTER
or STORE.

Enter name
(max. 20 characters).

Press ENTER
or STORE.

Press PROGRAM
or PAUSE.

Telephone number and name on the display are stored using the first spare Personal Speed
Dialing memory available.
For a PS user, refer to "Operating Instructions" for PS.
For more details, refer to "To store the names and numbers in personal speed dialing" in
"3.1.2 Settings on the Programming Mode".

1.11 Display Proprietary Telephone

Entering Characters
You can enter the following characters. The tables show you the characters available for each button. Table
1 or Table 2 can be programmed.
Table 1 (Standard mode)

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109

1.11 Display Proprietary Telephone

Table 2 (Option mode)

110

User Manual

1.11 Display Proprietary Telephone

1.11.3 System Feature Access
You can access a feature with the "Feature Access" menu.

To access "Feature Access" menu and select the feature

T7600
While on-hook

Press Right
four times.

Press ENTER.

Press Up or Down
until the feature appears.

Features

Refer to

Automatic Callback Busy Cancel

1.2.4 When the Dialed Line is Busy or There is No Answer

Group Call Pickup

1.3.3 Call Pickup

Directed Call Pickup

1.3.3 Call Pickup

Doorphone Call

1.9.1 Doorphone/Door Opener

Door Open

1.9.1 Doorphone/Door Opener

External Background Music

2.1.4 External Background Music (BGM)

Paging

1.6.1 Paging

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1.11 Display Proprietary Telephone

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Section

Manager Operation

This chapter shows the manager how to control the other
extensions or the PBX.

User Manual

113

2.1 Control Features

2.1

Control Features

2.1.1

Extension Control

The manager extension can control the settings of other extensions.
– Changing the Settings of Other Extensions

Changing the Settings of Other Extensions
Remote Extension Lock
This feature is also known as Remote Station Lock Control.

PT/SLT/PS
2
7

3
Off-hook.

•

2.1.2

Enter

78.

Unlock

extension no.
Lock

Enter 2 to unlock
or 3 to lock.

Enter extension
number.

On-hook.

If your extension is unlocked by the Remote Extension Lock feature, the Extension Lock
assigned by itself will be unlocked.

Time Service Mode Control

The manager extension or the preprogrammed extension can change the time mode (Day, Lunch, Break or
Night).
There are two methods (Automatic or Manual) of changing the time modes.
Automatic: enables the time mode for each day of the week to change automatically. You may also change
it manually.
Manual: enables to change a mode in manual as follows.

To change the time mode (Day/Night/Lunch/Break)

PT/PS
While on-hook
(Time Service
(Day/Night/
Lunch/Break))

Press Time Service
(Day/Night/Lunch/Break)
until the desired mode
appears.

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2.1 Control Features

PT/SLT/PS

7
Off-hook.

Enter

8
780.

Day

Night

Lunch

Break

Enter 0 to 3
as you desire.

C.Tone
On-hook.

To select the time service switching mode (Automatic/Manual)

PT/PS
While on-hook
(Time Service
Switching Mode
(Automatic/Manual))

Press Time Service
Switching Mode
(Automatic/Manual).

•
•

•

Besides the time mode, there is Holiday mode. It can change mode once on a specified date.
The Time Service (Day/Night/Lunch/Break) button light shows the current status as follows:
Off: Day mode
Green on: Lunch mode
Flashing green: Break mode
Red on: Night mode
Flashing red: Holiday mode
The Time Service Switching Mode (Automatic/Manual) button light shows the current status
as follows:
Off: Automatic
Red on: Manual

Customizing Your Phone
•
3.1.3 Customizing the Buttons
Create or edit a Time Service (Day/Night/Lunch/Break) button or a Time Service
Switching Mode (Automatic/Manual) button.

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2.1 Control Features

2.1.3

Dial Tone Transfer

The manager can change the restriction level, permitting an extension to make a call.

PT/PS
During a conversation with an extension

(Toll Restriction)

C.Tone
On-hook.

Press Toll Restriction.

The extension can hear the dial
tone and then make a call.

•

The restriction level is changed to the preprogrammed level of Toll Restriction button.

Customizing Your Phone
•
3.1.3 Customizing the Buttons
Create or edit a Toll Restriction (TRS) button.

2.1.4

External Background Music (BGM)

The manager extension can select and broadcast background music in the office through external speakers.

To select and start/stop the background music

PT/SLT/PS
external
pager no.

BGM no.
OR

0
Off-hook.

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User Manual

Enter

35.

Enter external
pager number
(1 digit) or for all.

Enter BGM number
(1 digit) or 0 to stop.

C.Tone

On-hook.

2.1 Control Features

2.1.5

Outgoing Messages (OGM)

The manager extension can record three kinds of greeting messages (OGM) as follows:

1. DISA message: Used to greet and guide callers so that they access extension group
or outside party without operator assistance.

2. Incoming Call Distribution Group message: Used to greet and guide callers to an
incoming call distribution group.

3. Timed Reminder message: Used for a wake-up call message when the extension
answers the Timed Reminder.
All messages have their own extension numbers. You can select the desired message. You have two
methods for recording a message. One is recorded using the handset, and the other is recorded from an
external BGM (MOH) port.

To record

PT
3
Off-hook.

Enter

36.

AUTO DIAL

STORE

OGM floating
extension no.

Enter 1.

Enter OGM floating
extension number.

Progress
Tone &
C.Tone
Record
message.

The message
is played back.

C.Tone

On-hook.

Press STORE.
When the time limit passes,
it stops automatically.

To play back

PT
3
Off-hook.

Enter

OGM floating
extension no.

Enter 2.

Enter OGM floating
extension number.

6
36.

C.Tone

The message
is played back.
On-hook.

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2.1 Control Features

To record from an external BGM (MOH) port

PT
3
Off-hook.

Enter

36.

Enter 31.

CONF

You hear
the message.

C.Tone

OGM floating
extension no.

Enter OGM floating
extension number.

The message
is recorded.

Press CONF.

Progress
Tone &
C.Tone

AUTO DIAL

STORE

C.Tone

Press STORE.

When the time limit
passes, it stops
automatically.

The message
is played back.
On-hook.

To clear the message

PT
3
Off-hook.

•

2.1.6

Enter

OGM floating
extension no.

Enter 0.

Enter OGM floating
extension number.

6
36.

Progress
Tone &
C.Tone
On-hook.

Record voice messages only; avoid the recording of music.

Hospitality Features

The hotel operator can check in or check out guests from his extension. When the hotel operator presses a
flexible button assigned as "Check-in" or "Check-out" on his extension, the extension will switch to Room
Status Control mode, and the DSS button light will show the current room status of extensions. Other
features can also be used in a hotel-type environment.
– Check-in
– Check-out
– Setting a Timed Reminder to a Room Extension (Remote Wake-up Call)
– Recording room information using a room extension

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2.1 Control Features

•
•

The hotel operator must be using a 6-line display PT.
Each DSS button light shows the current status as follows:
Off: Check-out
Red on: Check-in
While in Room Status Control mode, the hotel operator extension is considered to be busy.
While in Room Status Control mode, the display, INTERCOM button, and flexible buttons do
not operate for other telephone features.
Some of the operations in this section require system programming. Consult your dealer.

•
•
•

Check-in
The hotel operator can change the room status of extensions to check-in by using the Check-in button
assigned on his extension.

To check in

Display PT
While on-hook

EXIT

ENTER

extension no.

YES
OR

(Check-in)
(DSS)

Press Check-in.

•
•

(Check-in)

Dial extension number and then press
"ENTER", or press desired DSS.

Press "YES".

Press "EXIT"
or Check-in.

After check-in, the guest can make outgoing calls from the room extension.
When the room status of extensions is changed, detailed room status information is recorded
automatically. This requires system programming.

Date

Time

02/02/00 03:07PM

Ext
1234

Dial Number
Check in

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2.1 Control Features

Check-out
The hotel operator can change the room status of extensions to check-out by using the Check-out button
assigned on his extension.

To check out

Display PT
While on-hook

(Check-out)

Press Check-out.

•
•

YES
OR

(DSS)

(Check-out)

Dial extension number and then press
"ENTER", or press desired DSS.

Press "YES".

Press "EXIT"
or Check-out.

After check-out, outgoing calls from the room extension will be prohibited.
After check-out, features set on the room extension will be reset to the default settings. For
features that are reset, refer to "1.7.12 Extension Feature Clear".
After check-out, wake-up call and Call Log information for the room extension will be cleared
automatically.
When the room status of extensions is changed, detailed room status information is recorded
automatically. This requires system programming.

•
•

Date

Time

02/03/00 08:08AM

120

EXIT

ENTER

extension no.

User Manual

Ext
1234

Dial Number
Check out

2.1 Control Features

Setting a Timed Reminder to a Room Extension (Remote Wake-up
Call)
The hotel operator can remotely set/cancel a Timed Reminder to a room extension. He can also confirm the
current setting.

To set

Display PT
extension no.

(DSS)

Off-hook.

Enter

Enter 1.

0
12 H: hour/minute

24 H:

Dial extension number
or press desired DSS.

Once

hour/minute

Daily

C.Tone

Enter 0 for once
or 1 for daily.

Enter hour (01-12) and minute (00-59) and then
0 for AM or 1 for PM.
Or enter hour (00-23) and minute (00-59).

On-hook.

To cancel

Display PT
extension no.

C.Tone
(DSS)

Off-hook.

Enter

Enter 0.

Dial extension number
or press desired DSS.

On-hook.

To confirm

Display PT
extension no.

(DSS)

Off-hook.

C.Tone

Enter

Enter 2.

Dial extension number
or press desired DSS.

The display shows
Timed Reminder
information.
On-hook.

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2.1 Control Features

•

Timed Reminder can also be set from the room extension. The most recent setting will be
valid no matter which extension made the setting.
When a Timed Reminder starts, and when it is answered or not answered, detailed Timed
Reminder information is recorded automatically. This requires system programming.

•

Date

Ext

Time

02/02/00 02:45PM
02/02/00 02:46PM
02/02/00 02:47PM

1234
1234
1234

Dial Number
Timed Reminder/Start
Timed Reminder/No Answer
Timed Reminder/Answer

Recording room information using a room extension
Room information can be recorded from a room extension using up to 8 preprogrammed messages (1-8).
Depending on the content of the messages, a variety of information can be recorded. For a list of
preprogrammed messages, consult your dealer.

To record
PT/SLT

Off-hook.

•
•

Enter

761.

message no.

parameter
C.Tone

Enter message
number (1-8).

Enter parameter
if required.*

0300

message no.

parameter
(Snack charge)

Data similar to the example below is recorded.

Date

Time

02/02/00 10:45AM

User Manual

On-hook.

* If you see "%" signs, you are required to enter a parameter. Enter values in the "%" positions
using 0 to 9 or .

If "Snack %%.%%" has been preprogrammed as message number 1 (for recording charges
for room snacks consumed), hotel employees would enter data as in the example below using
the room extension:

761

122

Enter #.

Ext
1234

Dial Number
Snack 03.00

2.1 Control Features

2.1.7

Network Direct Station Selection (NDSS) Monitor Release

NDSS buttons can be customized on any extension connected to your PBX. An NDSS button allows an
extension user to monitor another extension connected to another PBX in a private network. The NDSS
button light shows the current status of the monitored extension. When it becomes unnecessary to monitor
an extension connected to another PBX, the manager can stop the PBX from monitoring it. Any NDSS
buttons set to monitor that extension will also stop monitoring.

PTPT/PS
and SLT

another PBX
extension no.
OR

C.Tone

(NDSS)

Off-hook.

•

Enter

784.

Dial another PBX extension
number and then enter #, or
press NDSS.

On-hook.

To restart monitoring of an extension after performing this operation, go off-hook, press the
corresponding NDSS button, and go on-hook.

Customizing Your Phone
•
3.1.3 Customizing the Buttons
Create or edit a Network Direct Station Selection (NDSS) button.

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2.1 Control Features

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Section

Customizing Your Phone & System

This chapter shows you how to customize your individual
telephone or PBX according to your needs. Find the desired
setting and program as necessary.

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125

3.1 Personal Programming

3.1

Personal Programming

3.1.1

Personal Programming

You can customize your telephone features. For example, you can change the initial settings or button
features according to your needs.
– Extension PIN (Personal Identification Number)
•

If you change your desk and extension, refer to "1.10.1 Walking Extension".

Extension PIN (Personal Identification Number)
You can assign a password to each extension.
The following features require an extension PIN.

1. Screening calls (Live Call Screening [LCS])
2. Prohibiting other people from seeing your personal directory and call log (Directory and Call Log
Lock)

3. Using the same settings as your extension at other extensions (Walking Extension)
4. Remote Control Operation (Walking COS)
5. Extension Lock Clear
To set

PT/SLT/PS

Off-hook.

126

PIN: Personal Identification Number

Enter

799.

Enter 1.

same
extension PIN

Enter #.

Enter same extension
PIN (max. 10 digits).

Enter #.

User Manual

extension PIN

Enter extension
PIN (max. 10 digits).

C.Tone
On-hook.

3.1 Personal Programming

To cancel

PT/SLT/PS

Off-hook.

PIN: Personal Identification Number

Enter

799.

stored
extension PIN

Enter 0.

Enter stored
extension PIN.

C.Tone

On-hook.

•

•
•
•

3.1.2

WARNING
When a third party discovers the password (extension PIN) of the PBX, there will be a
risk that they will make fraudulent phone calls using the telephone line, and the cost
will be charged to your own account. In order to avoid this problem, we strongly
recommend the following points:
a) Carefully maintain the secrecy of the PIN.
b) Specify a complicated PIN as long and random as you can make it.
c) Change the PIN frequently.
Valid numbers for an extension PIN are "0" through "9".
If the wrong extension PIN is entered for a preprogrammed number of times, the PIN is
locked.
If you forget your extension PIN or your extension PIN is locked, your manager can clear the
extension PIN and extension PIN lock.

Settings on the Programming Mode

You can program features using the programming mode.
– Setting Features
– Clearing Features
•
•

To exit at any time, lift the handset.
To enter the programming mode when using a PS, refer to "Operating Instructions" for PS.

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127

3.1 Personal Programming

Setting Features
The default settings are shown in bold letters. For later reference, place a check mark in the boxes below to
indicate your customized setting.
To program

To enter the programming mode

To exit

PROGRAM

OR
PAUSE

PROGRAM

programming
input

selection &
parameter

OR
AUTO DIAL

STORE

Press PROGRAM
or PAUSE.

Item

Follow
programming
input.

AUTO DIAL

PAUSE

STORE

Press ENTER Follow Selection Press ENTER Press PROGRAM
& Parameter.
or STORE.
or STORE.
or PAUSE.

Programming
Input

Selection & Parameter
PT: The display shows the PBX number, slot number and port
number.

Your extension information

EXT1050:10308
PBX no.
Port no.
Slot no.

PS: The display shows the PS number.

EXT3001:99001
PS no.

Preferred display contrast
level from the 4 levels
available.
(Display Contrast
Selection)*1

Which display language do
you prefer?
(Display Language
Selection)

128

User Manual

Light

Little Light

Little Dark

Dark

English

2nd Language

3rd Language

4th Language

5th Language

3.1 Personal Programming

Item

Would you like the call
duration to be shown
automatically on the display
when answering an outside
call?
(Display Switching Mode)

Would you like to turn on
the display backlight of the
KX-T7633/KX-T7636?
(Display Backlight
Selection)*1

Would you like to dial a
preset number simply by
going off-hook?

Should you prevent your
number being displayed on
the called party's
telephone?
(Calling Line Identification
Restriction [CLIR])
Which number should be
displayed on the called
party's telephone? (Calling
Line Identification
Presentation [CLIP])

Programming
Input

No—Manual (The display keeps
showing all of the outside caller's
information unless you change it to the
call duration manually.)

Yes—Automatic (The first line of
the display will change to the call
duration automatically when you
answer an outside call.)

Selection & Parameter

Yes—ON in use

Yes—always ON

No—always OFF
desired no. (max. 32 digits)

Do not use

Use

No—Allows your number to be
displayed

Yes—Prevent your number being
displayed

Caller ID assigned to your extension

Caller ID assigned on the CO line being
used

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3.1 Personal Programming

Item

Which do you prefer to
seize when you go off-hook
to make calls?
(Preferred Line
Assignment—Outgoing)

Programming
Input

Selection & Parameter
0

No line

An idle CO line

2 +
CO button no.*2
(01-36)
or

A CO/G-DN button

(CO)

3
or
INTERCOM

Which line do you prefer to
answer when you go offhook?
(Preferred Line
Assignment—Incoming)

1
2

Intercom

No line
The longest ringing line (when
multiple calls arrive)

+
CO button no.*2
(01-36)
or

An assigned outside button

(CO)

How do you prefer to
receive an intercom call?
(Alternate Receiving—
Ring/Voice)*1

Should the single line
telephone in parallel ring?
(Paralleled Telephone)*1
Do you prefer to answer a
call without going off-hook
regardless of the AUTO
ANS button status?
(Forced Answerback
Selection)*1

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User Manual

Ringing (Tone Call)

Directly—The party's voice is heard
without ringing.

Ring only—Prohibiting the caller
switching to the voice mode.

No—The telephone will not ring.

Yes—The telephone will ring.

No—Disable

Yes—Enable

3.1 Personal Programming

Item
Which service do you prefer
when a calling party is
recording a message in
your mailbox?
(Live Call Screening Mode
Set)*1

Programming
Input

Would you like to keep
recording after answering
the call in the LCS mode?
(LCS Mode Set [After
Answering])

Do you prefer to receive call
waiting for outside calls?

Which type of call waiting
for intercom calls do you
prefer?
(Call Waiting Selection)

Which type of call waiting
tone do you prefer?
(Call Waiting Tone Type
Selection)

Would you like to show a
message on the caller's
telephone display?
(Absent Message)

Selection & Parameter

You can monitor the message
through the telephone speaker. (Handsfree mode)

Only an alarm tone is heard. (Private
mode)

No—Stop recording

Yes—Keep recording

No (No tone)

Yes (Tone)

No call

Tone

Voice announcement through the
built-in speaker (OHCA)*3

Voice announcement through the
handset (Whisper OHCA)*3

Tone 1

Tone 2

No—Off

message no. (1-8)
9

Creating your personal
message.
(Personal Absent Message)

Yes—Shows the selected message.
Yes—Shows your personal
message.

message (max. 16 characters)

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131

3.1 Personal Programming

Item

Programming
Input

Selection & Parameter
0

Off

Do Not Disturb (DND)

FWD/DND

(for both calls)
Where are your incoming
calls forwarded or refused?
(Call Forwarding [FWD]/Do
Not Disturb [DND])

5
1
(for outside
calls)

5
2
(for intercom
calls)

To set the timer for "No
Answer" and "Busy/No
Answer".
(FWD N/A Timer)
Should you prohibit other
people from picking up your
calls?
(Call Pickup Deny)

Do you use the headset?
(Headset Operation)*1

Do you prohibit other
people from joining your
conversation?
(Executive Busy Override
Deny)
Would you like to prohibit
paging announcements?
(Paging Deny)*1
Do you prefer to hear the
key pad tone?
(Key Pad Tone Set)*1
Do you want back ground
music through your
telephone speaker while
on-hook?
(Background Music
[BGM])*1

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User Manual

2 + desired no.
(max. 32 digits)

All—Forward all calls

3 + desired no.
Busy—Forwarded when your
(max. 32 digits)
extension is busy.
4 + desired no.
No Answer—Forwarded when you
(max. 32 digits)
do not answer.

Busy/No Answer—Forwarded when
5 + desired no.
you do not answer or when your
(max. 32 digits)
extension is busy.

(0-120) seconds
(Default: 15 seconds)

No—Allow

Yes—Deny

No—Headset off

Yes—Headset on

No—Allow

Yes—Deny

No—Allow

Yes—Deny

No—Off

Yes—On

No—Off

+ BGM no.
(1digit)

Yes—On

3.1 Personal Programming

Item

Would you like to set your
extension PIN or change a
stored extension PIN to new
one?
(Extension PIN [Personal
Identification Number])

Programming
Input

Selection & Parameter
extension PIN
(max. 10 digits) +
To set an extension PIN
ENTER/STORE +
same extension PIN

stored extension PIN
+
new extension PIN To change a stored extension PIN to
(max. 10 digits) + new one
ENTER/STORE +
same extension PIN
extension PIN
(max. 10 digits) +

To prevent other people
from using your telephone.
(Extension Lock)

To unlock

0
9

extension PIN
(max. 10 digits) +

To lock

To prevent other people
from seeing your personal
directory and call log.
(Directory and Call Log
Lock)*1

extension PIN
(max. 10 digits) +

To unlock

0
9

extension PIN
(max. 10 digits) +

To lock

Do you prefer to set the
One-touch dialing only?
(One-touch Dialing
Assignment Mode
Selection)

No—Normal (Any Flexible CO
buttons can be modified.)

Yes—Only One-touch dialing
buttons can be modified. However, to
modify them, there is no need to enter
"2" before the number.

*1: Not available for a PS
*2: CO button numbers (25-36) are available only when the Add-on Key Module is attached to your
telephone.
3
* : Only available for certain digital proprietary telephones. Consult your dealer.

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133

3.1 Personal Programming

•

WARNING
When a third party discovers the password (extension PIN) of the PBX, there will be a
risk that they will make fraudulent phone calls using the telephone line, and the cost
will be charged to your own account. In order to avoid this problem, we strongly
recommend the following points:
a) Carefully maintain the secrecy of the PIN.
b) Specify a complicated PIN as long and random as you can make it.
c) Change the PIN frequently.
After the program number is entered, the program title is displayed.
The programming screen can be changed with the Navigator key (Up or Down).

•

You can select the parameter with the Navigator Key (Up or Down) instead of entering a
number.

To store the names and numbers in personal speed dialing
PROGRAM

0
personal speed
dialing no. (location no.)

AUTO DIAL

PAUSE

STORE

Press PROGRAM
or PAUSE.

phone no.

Enter 10 and then press ENTER.
Or press STORE.

Enter personal speed dialing number
(location number) (2 digits).

name

STORE

Enter phone number
(max. 32 digits).

Press ENTER
or STORE.

OR
AUTO DIAL

AUTO DIAL

Enter name *
(max. 20 characters).

Press ENTER
or STORE.

PROGRAM

OR
PAUSE

Press PROGRAM
or PAUSE.

•
•

134

User Manual

* To enter characters, refer to "Entering Characters".
The maximum number of personal speed dialing numbers (default: 10 numbers, 00-09) can
be increased up to 100 numbers. For more details, consult your dealer.

3.1 Personal Programming

To edit the names and numbers of personal speed dialing
PROGRAM

0
personal speed
dialing no. (location no.)

AUTO DIAL

PAUSE

STORE

Press PROGRAM
or PAUSE.

Enter 10 and then press ENTER.
Or press STORE.

Enter personal speed dialing number
(location number) (2 digits).

To erase a number or character

CLEAR

Press Left or Right
to select a desired part.

Press "CLEAR".

OR
AUTO DIAL

STORE

To insert a number or character

Press ENTER
or STORE.

number/character
Press Left or Right
to select a desired part.

Enter a number or
character.

It will be inserted in front
of the selected part.

Clearing Features
You can reset the settings of the following features on your extension to the default settings with one
operation.
Features

Default Setting

Display Switching Mode

Automatic

Hot Line

Off

Calling Line Identification Restriction [CLIR]

Allow

Calling Line Identification Presentation [CLIP]

Caller ID assigned on your extension

Preferred Line Assignment—Outgoing

Intercom

Preferred Line Assignment—Incoming

The longest ringing line

Alternate Receiving—Ring/Voice

Ringing (Tone Call)

Paralleled Telephone

Paired SLT will ring

Forced Answerback Selection

Disable

Live Call Screening Mode Set

Hands-free mode

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135

3.1 Personal Programming

Features

Default Setting

LCS Mode Set [After Answering]

Stop recording

Call Waiting Selection—Intercom Calls/Outside Calls

Enable (Tone)

Call Waiting Tone Type Selection

Tone 1

Absent Message

Off

Personal Absent Message

Cleared

Call Forwarding [FWD]/Do Not Disturb [DND]—Intercom Calls/ Off
Outside Calls
FWD N/A Timer

15 seconds

Call Pickup Deny

Allow

Headset Operation

Headset off

Executive Busy Override Deny

Allow

Paging Deny

Allow

Key Pad Tone Set

Background Music [BGM]

Off

Data Line Security

Off

Log-in/Log-out

Log-in

Message Waiting

Off

Timed Reminder

Cleared

To set

PROGRAM

PAUSE

AUTO DIAL

PAUSE

STORE

Press PROGRAM
or PAUSE.

•

136

User Manual

Enter ##.

Press ENTER
or STORE.

Press PROGRAM
or PAUSE.

If you do not desire that the Call Waiting, FWD/DND or Hot Line to be cleared by this feature,
please ask your dealer.

3.1 Personal Programming

3.1.3

Customizing the Buttons

You can change the flexible CO buttons/DSS buttons, and programmable feature (PF) buttons on PTs, DSS
Consoles, Add-on Key Modules, and PSs to the following function buttons. For example, if your telephone
has more CO buttons than available CO lines, you may change unused CO buttons to one-touch buttons.
•

To enter the programming mode when using a PS, refer to "Operating Instructions" for PS.

To program

To enter the program mode

To continue

PROGRAM

To exit

(CO, DSS, PF)

PAUSE

PROGRAM

programming
input

OR
PAUSE

OR
AUTO DIAL

Press PROGRAM
or PAUSE.

Buttons

Press CO,
DSS or PF.

Follow
programming
input.

STORE

Press ENTER
or STORE.

Programmable
Button
CO

DSS

Press PROGRAM
or PAUSE.

Programming Input

Loop-CO (L-CO)
Group-CO (G-CO)

+ CO line group no. (2 digits)

Single-CO (S-CO)

+ CO line no. (3 digits)

Direct Station Selection (DSS)

+ Extension no.

One-touch Dialing*1

2 *²

Group Directory Number (GDN)
Message
Message for another extension

+ Desired no. (max. 32 digits)

3
0 + Incoming call distribution group
extension no.
4

4
0 + Extension no./Incoming call distribution
group extension no.

Call Forwarding (FWD)/Do Not
Disturb (DND)—Both calls

FWD/DND—Outside calls

FWD/DND—Intercom calls

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137

3.1 Personal Programming

Buttons

Programmable
Button
CO

Group FWD—Both calls

4
4 + Incoming call distribution group
extension no.

Group FWD—Outside calls

4
5 + Incoming call distribution group
extension no.

Group FWD—Intercom calls

4
6 + Incoming call distribution group
extension no.

Account

Conference

Terminate

External Feature Access (EFA)

Call Park

Call Park (Automatic Park
Zone)

Call Log*3

Call Log for ICD Group*3
Log-in/Log-out
Log-in/Log-out of a specified
group
Log-in/Log-out for all groups
Hurry-up

138

DSS

Programming Input

5
4 + Incoming call distribution group
extension no.
5

5
5 + Incoming call distribution group
extension no.
5

5
6 + Incoming call distribution group
extension no.

Wrap-up

System Alarm*3

Time Service (Day/Night/
Lunch/Break)

Answer*3

Release*3

User Manual

+ Parking zone no. (2 digits)

+ 0/1/2/3*4 (+

+ Tenant no.)

3.1 Personal Programming

Programmable
Button

Buttons

DSS

Programming Input

Toll Restriction (TRS)

Calling Line Identification
Restriction (CLIR)

Connected Line Identification
Restriction (COLR)

Headset*3

Time Service Switching Mode
(Automatic/Manual)

(+ Tenant no.)

Network Direct Station
Selection (NDSS)*6

+ Another PBX extension no.

CTI

Check-in*3

Check-out*3

Two-way Record*5

+ Voice mail floating extension no.

Two-way Transfer*5

+ Voice mail floating extension no.

9
1 + Voice mail floating extension no. + # +
Extension no./Incoming call distribution group extension
no.

One-touch Two-way Transfer*5

Live Call Screening (LCS)*5

Voice Mail Transfer*5

•

+ Toll Restriction (TRS) Level (1-7)

+ Voice mail floating extension no.

*1 " ," "#," FLASH/RECALL, PAUSE, SECRET (INTERCOM) and T (Transfer) can also be
stored.
If you do not want to display the stored number when making a call, press the SECRET
(INTERCOM) button before and after the numbers you wish to conceal.
If you store an outside party's number, you should first store a line access number.
If you need to enter an account code, you can enter the specified account code before the
line access number.

SECRET

1234

Account code feature no. Account code

[ 123 4567 ]

Account code delimiter

Automatic line
access number

Phone number

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139

3.1 Personal Programming

•

*2 For a PF button, "2" is not required to enter before the desired number.

•

*3 This button is not available for a PS.

•

*4 0: Day/Night/Lunch/Break, 1: Day/Night/Break, 2: Day/Night/Lunch, 3: Day/Night

•

*5 This button is used for the integrated voice mail features.

•

*6 The button may not be available depending on the networking method in use or the settings
of the PBX. For more details, consult your dealer.
To exit at any time, lift the handset.

•
•

You can select the parameter with the Navigator key (Up or Down) instead of entering a
number.

To distinguish the ringing tones for each CO, INTERCOM or G-DN button (Digital proprietary
telephone only)
To continue

(CO)
PROGRAM

(CO)

INTERCOM

PROGRAM

tone type no.

R.Tone
OR

(G-DN)

Press
PROGRAM.

•

AUTO DIAL

OR
STORE

(G-DN)

Press CO,
INTERCOM
or G-DN.

Enter tone type
number.*

Press ENTER or
STORE.

* Available tone types vary depending on the telephone you are using:
•
KX-T7600 series: Tone types "01" to "30" are available.
•
Other telephones: Only tone types "01" to "08" are available.
It is possible to enter a tone type number from "09" to "30", but you will hear tone type
"02".

To clear the button
To continue

PROGRAM

(CO, DSS, PF)

PAUSE

AUTO DIAL

PAUSE

STORE

Press PROGRAM
or PAUSE.

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User Manual

Press
PROGRAM.

Press CO,
DSS or PF.

Enter 2.

Press ENTER or
STORE.

Press PROGRAM
or PAUSE.

3.2 Manager Programming

3.2

Manager Programming

3.2.1

Programming Information

The manager can program the following item.
•
Other Extensions Control

Available Extension
The extension assigned as a manager

Required Telephone
A Panasonic Proprietary Telephone with display (over 2 lines)
(e.g., KX-T7636)

Manager Password
To enter programming mode, the manager password (max. 10 digits) is required. (Default: 1234)

Conditions
The programming extension must be idle, on-hook and holding no calls.

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141

3.2 Manager Programming

3.2.2

Manager Programming
Changing the Settings and Extension Control
To enter the program mode

To program
To continue

PROGRAM

OR
PAUSE

Press PROGRAM
or PAUSE.

Enter

manager
password

Enter manager
password.

PROGRAM

HOLD

programming
input

PAUSE

Follow
programming
input.

Press
HOLD.

Item

Press PROGRAM
or PAUSE.

Programming Input

Changing the manager password.

+ Password (max. 10 digits) +

Locking/unlocking other extensions.
(Remote Extension Lock)

+ Extension no. +

(to lock)/

(to unlock) +

Clearing the PIN and PIN lock for extensions.

+ Extension no. +

Clearing the PIN and PIN lock for verified
codes.

+ Verified code +

+ Verified code + PIN (max. 10 digits) +

Setting the verified code PIN.

•

142

To exit

User Manual

WARNING
When a third party discovers the password (verified code PIN) of the PBX, there will be
a risk that they will make fraudulent phone calls using the telephone line, and the cost
will be charged to your own account. In order to avoid this problem, we strongly
recommend the following points:
a) Carefully maintain the secrecy of the PIN.
b) Specify a complicated PIN as long and random as you can make it.
c) Change the PIN frequently.

3.3 System Programming

3.3

System Programming

3.3.1

Programming Information

You can customize your system according to your requirements.
[Your system already has default settings (factory installed).]
The programming is shown below. (Program number)
•
The date and time [000]
•
System speed dialing numbers and names [001]/[002]
•
Extension number and name [003]/[004]

Available Extension
The extension allowed through COS programming

Required Telephone
A Panasonic Proprietary Telephone with display (over 2 lines)
(e.g., KX-T7636)

System Password
To enter programming mode, the system password (max. 10 digits) is required. (Default: 1234)

Conditions
The programming extension must be idle, on-hook and holding no calls.

List
Before programming, decide the settings and write them down. Your notes will provide a useful record of the
programming for future reference. Your dealer also has programming records which contain all of the system
programming. You may ask for photo copies of these tables to be aware of the facilities and features
available.

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143

3.3 System Programming

Icon Descriptions
Fixed Buttons
Function
T7600/NT136

T7200/T7400
REDIAL

PREVIOUS (PREV)

SP-PHONE

FWD/DND

CONF

AUTO DIAL

STORE (ENTER)
STORE

SHIFT

PROGRAM

PAUSE

HOLD

AUTO ANS

None

Back to Previous Menu (CANCEL)

SHIFT

PROGRAM

END

MESSAGE

SELECT

MUTE

FLASH/
RECALL

TRANSFER

INTERCOM

144

User Manual

FLASH

CLEAR

SECRET

3.3 System Programming

Procedure
The basic steps are shown below.

1. Entering the programming mode

PROGRAM

system password

OR
PAUSE

Press PROGRAM
or PAUSE.

Enter

Enter system password.

2. Programming
You can enter each program number (3 digits).
•

To exit the programming mode at any time, lift the handset.

3. Exiting the mode

PROGRAM

OR
PAUSE

Press PROGRAM
or PAUSE.

•

To exit the programming mode at any time, lift the handset.

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145

3.3 System Programming

3.3.2

System Programming
Date & Time [000]

The proprietary telephones display the current date and time while on-hook.

date

year

SELECT
(AUTO ANS/MUTE,
MESSAGE)

Enter 000.

Press ENTER.

Enter year
(00-99).

Press SELECT Press Right.
for month.

hour

Press ENTER. Press NEXT.

Enter hour
(01-12).

minute

Enter minute
(00-59).

Enter date
(01-31).

AM/PM
Select
AM or PM.

To end

END
(HOLD)
Press ENTER. Press END.

•
•
•
•
•

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User Manual

After changing the desired values, you can press the ENTER button. You do not have to
perform the rest of the steps.
The clock starts immediately after the ENTER button is pressed.
You cannot leave a value empty.
You can clear the entry by pressing the CLEAR button.
To confirm your entry after storing data:
– The STORE button light: Lights red.
– Confirmation Tone:
One beep: Your entry is accepted.
Three beeps: Your entry is rejected.

3.3 System Programming

System Speed Dialing Number [001]
You can store the phone numbers of frequently dialed numbers.

Enter 001.

Press ENTER.

To end

system speed dialing
no. (location no.)

phone no.

Enter system speed
dialing number (location
number) (3 digits).

Enter phone
number (max.
32 digits).

Press ENTER.

Press END.

To continue

Press NEXT.

Press PREV.

Press CANCEL.

•

If the desired number is more than 32 digits, divide the number and store it into a speed
dialing number.

•

" ", "#", FLASH/RECALL, PAUSE, and SECRET (INTERCOM) can also be stored.
If you do not want to display the stored number when making a call, press the SECRET
(INTERCOM) button before and after the numbers you wish to conceal.
If you store an outside party's number, you should first store a line access number.
If you need to enter an account code, you can enter the specified account code before the
line access number.

SECRET

1234

Account code feature no. Account code

[ 123 4567 ]

Account code delimiter

Automatic line
access number

Phone number

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147

3.3 System Programming

System Speed Dialing Name [002]
You can store the name associated with the speed dialing number. These names are displayed when
making calls using the display operation. To enter characters, refer to "Entering Characters".
To end

system speed dialing
no. (location no.)

Enter 002.

name

Press ENTER. Enter system speed
dialing number (location
number) (3 digits).

Enter name
(max. 20
characters).

Press ENTER.

Press END.

To continue

Press NEXT. Press PREV.

Press CANCEL.

Extension Number [003]
You can assign an extension number to each extension.
To end

0
Enter 003.

3
Press ENTER.

extension no.

new
extension no.

Enter extension
number.

Enter new
extension number.

Press ENTER.

Press END.

To continue

Press NEXT. Press PREV.

Press CANCEL.

•
•

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The leading number(s) should be the same as the number(s) assigned for Flexible
Numbering. Consult your dealer.
A duplicate entry is invalid.

3.3 System Programming

Extension Name [004]
You can store the name of an extension user. This is useful if you want to know who is calling, or who you
are calling when making an intercom call using the directory.
To enter characters, refer to "Entering Characters".
To end

0
Enter 004.

4
Press ENTER.

extension no.

name

Enter extension
number.

Enter name
(max. 20
characters).

Press ENTER.

Press END.

To continue

Press NEXT. Press PREV.

Press CANCEL.

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3.3 System Programming

150

User Manual

Section

Appendix

This chapter provides the Troubleshooting, the Feature
Number Table and Tone List. Check the Troubleshooting
section before consulting your dealer.

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151

4.1 Troubleshooting

4.1

Troubleshooting

4.1.1

Troubleshooting
Troubleshooting
Problem

Remedy

The telephone does not work properly.

•

I cannot use the telephone.

•

Consult your dealer.
The telephone is locked.
Unlock your telephone. (
1.5.3 Extension
Lock, 2.1.1 Extension Control)
Your telephone is connected to an eXtra Device
Port.
System programming is required. Consult your
dealer.

Some features do not work.

•

System management may restrict certain features.

•

Consult your manager.
The feature numbers have changed.
Confirm the revised number and try again.

Even though following the manual
instructions, none of the operations
work when using a proprietary
telephone.

•

The Intercom line was not seized. The seized line,
when going off-hook, was changed by personal
setting. (
3.1.2 Settings on the Programming
Mode)
In the manual, going off-hook means an Intercom
line is seized.
If the setting has been changed, press the INTERCOM
button after going off-hook and follow the instructions.

The paralleled single line telephones do
not ring.

•

The telephone does not work using the
personal settings or with other settings.
(One-touch dialing, forwarding
destination, etc.)

•

My proprietary telephone does not have
a feature button.

•

"No ring" may be selected.
Change the setting to ring. (
Telephone)

1.7.10 Paralleled

The extension line has been changed. The previous
telephone's settings have not been cleared.
Clear the settings and then program your desired
settings again. (
1.7.12 Extension Feature Clear,
3.1.1 Personal Programming, 3.1.3 Customizing the
Buttons)
Some models do not have the feature button.
(

Change a flexible button to the desired button.
3.1.3 Customizing the Buttons)

Enter the specified feature number instead of the
feature button. (
1.1.1 Before Operating the
Telephones)

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4.1 Troubleshooting

Problem
A reorder tone is audible or "Restricted"
is displayed.

Remedy
•

The telephone is locked.

•

Unlock your telephone. (
Lock, 2.1.1 Extension Control)
Toll restriction is activated.

1.5.3 Extension

Consult your manager or dealer.
•

An account code is required. (
1.2.6 Calling
without Restrictions, Account Code Entry in 1.2.1
Basic Calling)

I cannot make an outside call using the
One-touch Dialing button or speed
dialing.

•

A line access number was not stored.

I cannot remember the feature numbers.

•

Ask your dealer to change the feature numbers for
easier use.

While talking to an outside party, the line
is disconnected.

•

The time limit has run out. (
1.4.1 Call Transfer,
1.4.5 Multiple Party Conversation)

A line access number is required for outside calls.
(
1.2.1 Basic Calling, 3.1.3 Customizing the
Buttons)

Consult your dealer to extend the time, if
necessary.
Redialing does not function.

•

The stored number was more than 32 digits or an
extension number. (
1.2.3 Redial)

The personal computer and fax machine
communication failed.

•

An indication tone may have interrupted
communication. (
1.7.8 Data Line Security)

I do not want to show my telephone
number to the calling or called party's
telephone.

•

I want to show my telephone number to
the calling or called party's telephone.

•

(
1.7.4 Calling Line Identification Presentation
(CLIP))

I cannot send a call waiting tone to the
dialed extension.

•

The other party has not set the Call Waiting
feature.
(
Call Waiting, 1.4.4 Call Waiting, 1.7.3 Call
Waiting/Off-hook Call Announcement (OHCA)/
Whisper OHCA)
The other party has set Data Line Security.
(
1.7.8 Data Line Security)

•

Consult your manager or dealer.

I forgot the password.

•

Ask the manager to assist you.
(
2.1.1 Extension Control)

The background music started suddenly.

•

Turn off the music.
(
1.7.7 Background Music (BGM), 2.1.4 External
Background Music (BGM))

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153

4.1 Troubleshooting

Problem

Remedy

I do not want to display a number which
is stored in memory.

•

Conceal the number.
(
Storing Names and Numbers, 3.1.3 Customizing
the Buttons)

I want to confirm my extension number.

•

(
Your Extension Number in 1.1.1 Before
Operating the Telephones)

The date and time are not correct.

•

Set the date and time by system programming.
(
Date & Time [000] in 3.3.2 System
Programming)

The display is not shown well.

•
(

154

Change the Display contrast level.
3.1.2 Settings on the Programming Mode)

I want to distinguish the tones.

•

(
To distinguish the ringing tones for each CO,
INTERCOM or G-DN button (Digital proprietary
telephone only), 3.1.3 Customizing the Buttons)

The MESSAGE button light lit.

•

Another extension left you a message waiting
indication while you were on the phone or away
from your desk.

User Manual

4.2 Feature Number Table

4.2

Feature Number Table

4.2.1

Feature Number Table

Numbers listed below are the default settings. There are flexible feature numbers and fixed feature numbers.
If you change the flexible feature numbers, fill in your assigned numbers (new) in the list for future reference.
Default
(New)

Feature (While dial tone is heard)

Additional digits

1.2.1 Basic Calling
Operator Call

0
(

Automatic Line Access

)
9

(
CO Line Group Access

outside phone no.
)

8
(

TIE Line Access

CO line group no. (2 digits) + outside phone no.
)

7
(

Account Code Entry

private phone no.
)
account code + # + outside phone no.

49
(

)

1.2.2 Easy Dialing
Personal Speed Dialing
– To store

30
(

)

(

)

(

)

personal speed dialing no. (2 digits) + outside
phone no. + #

– To dial

+ personal speed dialing no. (2 digits)

System Speed Dialing
– To dial

system speed dialing no. (3 digits)

Hot Line
– To store

740
(

)

2 + phone no. + #

– To set

– To cancel

1.2.3 Redial
Last Number Redial

#
(

)

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155

4.2 Feature Number Table

Default
(New)

Feature (While dial tone is heard)

Additional digits

1.2.4 When the Dialed Line is Busy or There is
No Answer
Automatic Callback Busy Cancel

46
(

Message Waiting
For a caller

)
70

(

)

– To leave/cancel

1/0 + extension no.

For a called extension
– To call back

– To clear

0 + your extension no.

1.2.6 Calling without Restrictions
Remote COS Access
To call (Verified Code Entry)

extension no. + extension PIN + phone no.

47
(

)

+ verified code + verified code PIN + phone
no.

1.2.7 Direct Inward System Access (DISA)
Calling through DISA
– To an extension
(In All Security Mode only)

your extension no./( + verified code) +
extension PIN/verified code PIN + extension no.

– To an outside party
(In Trunk Security Mode/All Security Mode
only)

your extension no./( + verified code) +
extension PIN/verified code PIN + outside
phone no.

1.2.8 Remote Setting

your extension no. + extension PIN + feature
no.

– From another extension
– Through DISA
1.3.3 Call Pickup
Call Pickup
– Group
– Directed

)

Call Pickup Deny

– To allow

156

User Manual

extension no.

41
(

– To deny

group no. (2 digits)

40
(

)
720

(

)

1
0

4.2 Feature Number Table

Default
(New)

Feature (While dial tone is heard)

Additional digits

1.3.4 Trunk Answer From Any Station (TAFAS)
– Calls through an external speaker

speaker no. (1 digit)

42
(

)

1.4.2 Call Hold
Call Hold/Call Hold Retrieve

50
(

)

Call Hold Retrieve
– Specified with a held line number
(
– Specified with a holding extension number

)
extension no. which has a held call

51
(

Call Park
– To set

CO line no. which is held (3 digits)

)
52

(

)

– To retrieve

parking zone no. (2 digits)/
stored parking zone no. (2 digits)

1.4.4 Call Waiting
Answering Call Waiting in the PBX

50
(

Answering Call Waiting from the Telephone
Company

)
60

(

)

1.5.1 Call Forwarding
Call Forwarding (FWD)/
1.7.2 Do Not Disturb (DND)
– Both Calls

0 (Cancel)/

710
(

– Outside Calls

)
1 (Do Not Disturb [DND])/

711
(

– Intercom Calls

)
2 (All calls) + phone no. + #/

712
(

)

3 (Busy) + phone no. + #/
4 (No Answer) + phone no. + #/
5 (Busy/No Answer) + phone no. + #/
7 (Follow Me) + your extension no./
8 (Follow Me Cancel) + your extension no.

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157

4.2 Feature Number Table

Default
(New)

Feature (While dial tone is heard)
–To set the timer for "No Answer" and
"Busy/No Answer"

Additional digits
00-99 (second)

713
(

)

Call Forwarding (FWD) for your Incoming Call
Distribution Group
– Both Calls

714
(

– Outside Calls

)
715

(
– Intercom Calls

)
716

(
1.5.2 Absent Message
– To set

)
750

(

)

– To cancel

1-9 (+ parameter) + #
0

1.5.3 Extension Lock
– To lock

1 (Set) + ICD Group extension no. + phone no.
+ #/0 (Cancel) + ICD Group extension no.

77
(

)

– To unlock

1
0 + extension PIN

1.6.1 Paging
Group Paging

paging group no. (2 digits)

33
(

)

1.6.2 Answering/Denying a Paging
Announcement
– To answer

43
(

– To deny
– To allow

721
(

1.7.1 Timed Reminder
– To set

)
)

)

12H: 1 + time (hour/minute) + 0 (AM)/1 (PM) +
0 (once)/1 (daily)
24H: 1 + time (hour/minute) + 0 (once)/1 (daily)

760
(

– To cancel

1.7.3 Call Waiting/Off-hook Call Announcement
(OHCA)/Whisper OHCA
– For intercom calls
(No call/Tone/OHCA/Whisper OHCA)
– For outside calls
(No tone/Tone)

158

User Manual

731
(

)

0 (No tone)/1 (Tone)

732
(

0 (No call)/1 (Tone)/2 (OHCA)/3 (Whisper
OHCA)

)

4.2 Feature Number Table

Default
(New)

Feature (While dial tone is heard)
1.7.4 Calling Line Identification Presentation
(CLIP)

Additional digits

7 2
(

)

– Public

– Your extension

1.7.5 Calling Line Identification Restriction
(CLIR)

7 1
(

)

– To show

– To prevent

1.7.6 Executive Busy Override Deny
– To prevent

733
(

)

– To allow

1.7.7 Background Music (BGM)
– To select

751
(

)

– To cancel
730
(

)

– To cancel
39
(

)

– No Ring

1
0

1.7.11 Wireless XDP Parallel Mode
– To set

1
0

1.7.10 Paralleled Telephone
– Ring

BGM no. (1 digit)
0

1.7.8 Data Line Security
– To set

48
(

)

– To cancel

1 + paired wired extension no.
0

1.7.12 Extension Feature Clear

790
(

)

1.8.1 Log-in/Log-out, Wrap-up
Log-in
Log-out

736
(

To enter/leave the Not Ready mode

)
ICD Group extension no.

739
(

0 + ICD Group extension no./
1 (Not Ready)/0 (Ready)

735
(

*3 1.8.2 Incoming Call Distribution Group
Monitor

1 + ICD Group extension no./
)

)

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159

4.2 Feature Number Table

Default
(New)

Feature (While dial tone is heard)

Additional digits

1.9.1 Doorphone/Door Opener
Doorphone Call

doorphone no. (2 digits)

31
(

Door Open

)
doorphone no. (2 digits)

55
(

1.9.2 External Relay

)
relay no. (2 digits)

56
(

)

1.9.4 Host PBX
External Feature Access (EFA)

service code

60
(

)

1.9.5 Voice Processing System
Call Forwarding to Voice Mail (Voice Mail
Integration)
– Both Calls

0 (Cancel)/

710
(

– Outside Calls

)
2 (All Calls)/

711
(

– Intercom Calls

)
3 (Busy)/

712
(

)

4 (No Answer)/
5 (Busy/No Answer)
+ voice mail floating extension no. + #

1.10.1 Walking Extension

your previous extension no. + extension PIN

727
(

)

2.1.1 Extension Control
*1 Remote Extension Lock
– To unlock
(
– To lock

)

*2 2.1.2 Time Service Mode Control

– To stop

160

User Manual

)
780

(

*1 2.1.4 External Background Music (BGM)
– To play

extension no.

783
(

– Day/Night/Lunch/Break

extension no.

782

)

0/1/2/3

35
(

)

external pager no. (1 digit)/
digit)

+ BGM no. (1

external pager no. (1 digit)/

4.2 Feature Number Table

Default
(New)

Feature (While dial tone is heard)
*1 2.1.5 Outgoing Messages (OGM)
– To record

Additional digits

36
(

)

– To play back

1 + OGM floating extension no.
2 + OGM floating extension no.

– To record from an external BGM (MOH)
port

3 + BGM port no. (1 digit) + OGM floating
extension no.

– To clear

0 + OGM floating extension no.

2.1.6 Hospitality Features
*4 Setting a Timed Reminder to a Room
Extension (Remote Wake-up Call)

76
(

)

– To set

12H: 1 + extension no. + hour/minute + 0 (AM)/
1 (PM) + 0 (once)/1 (daily)
24H: 1 + extension no. + hour/minute + 0
(once)/1 (daily)

– To cancel

0 + extension no.

– To confirm

2 + extension no.

Recording room information using a room
extension

(

*1 2.1.7 Network Direct Station Selection
(NDSS) Monitor Release

(

message no. (+ parameter) + #

761
)

another PBX extension no. + #

784
)

3.1.1 Personal Programming
Extension PIN (Personal Identification Number)
– To set

799
(

)

– To cancel

1 + extension PIN + # + same extension PIN + #
0 + stored extension PIN

*1 : Manager only
*2 : Manager and preprogrammed extension user only
*3 : Supervisor only
*4 : Hotel operator only

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161

4.2 Feature Number Table

Feature (While busy, DND or call tone is heard)

Default

1.2.4 When the Dialed Line is Busy or There is No Answer
Call Waiting

DND Override
Executive Busy Override

Message Waiting

Call Monitor

Automatic Callback Busy

1.2.5 Alternate Calling—Ring/Voice

Feature (While dialing or talking)

Fixed
Number

1.4.5 Multiple Party Conversation
Conference

1.9.1 Doorphone/Door Opener
From any extension while talking to the doorphone

162

User Manual

4.3 Tone

4.3

Tone

4.3.1

Tone

While on-hook
Ring Tones
The following tones are
programmable allowing
recognition of call type (Outside,
Intercom or Doorphone).

Tone 1

Tone 2

Tone 3

Tone 4

When going off-hook
Dial Tones
Tone 1

Normal

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163

4.3 Tone

Tone 2

Any one of the following features is
set:
•
Absent Message
•
Background Music
•
Call Forwarding
•
Call Pickup Deny
•
Call Waiting
•
Do Not Disturb
•
Extension Lock
•
Executive Busy Override
Deny
•
Hot Line
•
Timed Reminder

Tone 3
•

•
•
•

•

1s
After pressing
TRANSFER or Recall/
hookswitch to hold a call
temporarily (e.g., Call
Splitting)
While a called PS is
being searched
When Account Code
Entry is performed
When answering a
Timed Reminder call with
no message
When answering an
external sensor call

Tone 4

Message waiting indication was
received.

When you make calls
Busy Tone

Reorder Tone

The CO line you tried to seize is
not assigned or denied.

Ringback Tone 1
Normal ringback tone

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User Manual

4.3 Tone

Ringback Tone 2

Special ringback tone for DISA
call

Do Not Disturb (DND) Tone

The dialed extension is refusing
incoming calls.

While off-hook
Indication Tones
Tone 1

15 s

Call waiting tone

Tone 2

15 s

A call is on hold longer than the
specified time.

When talking to an outside party
Warning Tone

This tone is sent 15, 10 and 5
seconds before the specified time
for disconnection.

When setting the features or programming
Confirmation Tones
Tone 1

The feature setting was set
successfully.

Tone 2

Before receiving a page through
an external speaker

Tone 3

Before the following features
activate:
•
Retrieving a held call
•
Picking up another call
•
Paging/Answering a
paging announcement
•
Answering the call
through a speaker

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165

4.3 Tone

Tone 4

Establishing or leaving a
conference

Tone 5
A call has been put on hold.

166

User Manual

4.4 Revision History

4.4

Revision History

4.4.1

Version 1.1

Changed Contents
•

•

4.4.2

1.1.1 Before Operating the Telephones
When You Use a Panasonic Proprietary Telephone
– FLASH/RECALL
1.2.4 When the Dialed Line is Busy or There is No Answer
Message Waiting
– To clear message waiting indications left on your extension
1.11.1 Call Log
Incoming Call Log
Outgoing Call Log
1.11.2 Directories
Calling with the Directory
Storing Names and Numbers
Entering Characters

Version 2.0

New Contents
•

•

•
•
•
•

1.1.1 Before Operating the Telephones
When You Use a Panasonic Proprietary Telephone
– Network Direct Station Selection (NDSS)
– CTI
– Check-in
– Check-out
1.2.1 Basic Calling
TIE Line Access
– To call with one touch
1.9.2 External Relay
1.9.3 External Sensor
2.1.6 Hospitality Features
2.1.7 Network Direct Station Selection (NDSS) Monitor Release

Changed Contents
•

1.2.2 Easy Dialing
Personal Speed Dialing
– To store a phone number

User Manual

167

4.4 Revision History

168

User Manual

Index

User Manual

169

Index

A
Absence Settings
70
Absent Message
73, 131, 158
Account
19, 138
Account Code Entry
27, 155
Alternate Calling—Ring/Voice
38, 162
Alternate Receiving—Ring/Voice
130
Answer
18, 19, 47, 138
ANSWER/RELEASE Button
47
Answering Call Waiting from the Telephone Company
Answering Call Waiting in the PBX
56
Answering Calls
44
Answering/Denying a Paging Announcement
77
Appendix
151
AUTO ANS (Auto Answer)/MUTE
17
AUTO DIAL/STORE
17
Automatic Call Hold
53
Automatic Callback Busy
31, 162
Automatic Callback Busy Cancel
32, 156
Automatic Line Access
24, 155

B
Background Music (BGM)
83, 132, 159
Basic Calling
23
Before Operating the Telephones
14
Boss & Secretary feature
70
Busy Station Signaling (BSS) —> Call Waiting
Busy Tone
164

C
Call Center
87
Call Forwarding
70
Call Forwarding (FWD)
17, 70
Call Forwarding (FWD)/Do Not Disturb (DND)—Both calls
19, 137
Call Forwarding [FWD] for your Incoming Call Distribution Group
72
Call Forwarding to Voice Mail (Voice Mail Integration)
96
Call Hold
51, 157
Call Hold Retrieve
52, 157
Call Log
19, 138
Call Log for ICD Group
19, 138
Call Monitor
37, 162
Call Park
19, 53, 138, 157
Call Park (Automatic Park Zone)
19, 53, 138, 157
Call Park Retrieve
54
Call Pickup
45
Call Pickup Deny
46, 156
Call Splitting
55
Call Transfer
49
Call Waiting
33, 56, 81, 158, 162
Call Waiting from the Telephone Company
157
Call Waiting in the PBX
157
Call Waiting Selection
131
Call Waiting Tone Type Selection
131
Call Waiting/Off-hook Call Announcement (OHCA)/Whisper OHCA
81
Calling an Outside Party
24
Calling Another Extension
23
Calling Line Identification Presentation (CLIP)
82, 129, 159
Calling Line Identification Restriction (CLIR)
20, 82, 129, 139, 159
Calling through DISA
40

170

User Manual

Calling without Restrictions
39
CANCEL
18
Changing the Settings and Extension Control
142
Changing the Settings of Other Extensions
114
Check-in
20, 119, 139
Check-out
20, 120, 139
Clearing Features
135
CO
17
CO Line Group Access
25, 155
Conference
17, 19, 60, 138
Confirmation Tones
165
Connected Line Identification Restriction (COLR)
20, 139
Connection Example
22
Control Features
114
CTI
20, 139
Customized Buttons
18
Customizing the Buttons
137
Customizing Your Phone & System
125

D
Data Line Security
84, 159
Date & Time [000]
146
Dial Tone Transfer
116
Dial Tones
163
Direct Inward System Access (DISA)
40
Direct Station Selection (DSS)
19, 137
Directories
107
Directory and Call Log Lock
133
Display
15
Display Backlight Selection
129
Display Language Selection
128
Display Proprietary Telephone
103
Display Switching Mode
129
DND Override
37, 162
Do Not Disturb (DND)
17, 79
Do Not Disturb (DND) Tone
165
Door Open
94, 160
Doorphone Call
93, 160
Doorphone/Door Opener
93
During a Conversation
49

E
Easy Dialing
27
Electronic Station Lockout —> Extension Lock
75, 133, 158
ENTER
18
Entering Characters
109
Examples
15
Exclusive Call Hold
51
Executive Busy Override
35, 162
Executive Busy Override Deny
83, 132, 159
Extension Control
114
Extension Feature Clear
86, 159
Extension Lock
75, 133, 158
Extension Name [004]
149
Extension Number [003]
148
Extension PIN (Personal Identification Number)
126, 133, 161
Extension Settings
78
External Background Music (BGM)
116, 160
External Feature Access (EFA)
19, 95, 138, 160

Index

External Relay
External Sensor

94
95

Live Call Screening Mode Set
131
Log-in/Log-out
19, 87, 138, 159
Log-in/Log-out for all groups
19, 138
Log-in/Log-out of a specified group
19, 138
Log-in/Log-out, Wrap-up
87
Loop-CO (L-CO)
18, 137

F
Feature Highlights
2
Feature Number Table
155
Feature Numbers
14
Fixed Buttons
17
FLASH/RECALL
17
Forced Answerback Selection
130
FWD N/A Timer
132
FWD/DND Cycle Switch Mode
73, 80
FWD/DND Setting Mode
73, 80
FWD/DND—Intercom calls
19, 137
FWD/DND—Outside calls
19, 137

M
Making Calls
23
Manager Operation
113
Manager Password
141
Manager Programming
141, 142
Manual Queue Redirection
92
Message
17, 19, 137
Message for another extension
19, 137
Message Waiting
33, 156, 162
MODE
18
MONITOR
17
Monitoring and Changing the Log-in/Log-out Status of Extensions
Monitoring the Status of Waiting Calls
90
Multiple Party Conversation
60
Mute
67

G
Group Directory Number (G-DN)
19, 137
Group FWD—Both calls
19, 138
Group FWD—Intercom calls
19, 138
Group FWD—Outside calls
19, 138
Group Paging
76, 158
Group-CO (G-CO)
18, 137

H
Handset/Headset Selection —> Headset Operation
Hands-free Answerback
45
Hands-free operation
68
Headset
20, 68, 139
Headset Operation
68, 132
HOLD
17
Hospitality Features
118
Host PBX
95
Hot Line
29, 155
How to Follow the Steps
21
Hurry-up
19, 138
Hurry-up Transfer —> Manual Queue Redirection

68, 132

J
Jog Dial

K
Key Pad Tone Set

132

L
Last Number Redial
31, 155
LCS Mode Set (After Answering)
131
Leaving Three-party Conference
65
Live Call Screening (LCS)
20, 97, 139

Navigator Key
18
Network Direct Station Selection (NDSS)
20, 139
Network Direct Station Selection (NDSS) Monitor Release

123

I
Icon Descriptions
16, 144
Incoming Call Distribution Group Monitor
Incoming Call Log
103
Indication Tones
165
INTERCOM
17
Intercom Call
23

89, 90, 159

Off-Hook Call Announcement (OHCA)
81
Off-Hook Monitor
67
Off-hook Monitor
67
One-touch Dialing
19, 28, 137
One-touch Dialing Assignment Mode Selection
133
One-touch Transfer
50
One-touch Two-way Transfer
20, 100, 139
Operation
13
Operator Call
24, 155
Outgoing Call Log
106
Outgoing Messages (OGM)
117, 161

P
Paging
76
Paging and then Transferring a Call
76
Paging Deny
77, 132
Paralleled Telephone
85, 130, 159
PAUSE
17
Personal Absent Message
131
Personal Programming
126
Personal Speed Dialing
28, 155
Pickup Dialing —> Hot Line
29, 155
Portable Station (PS) Registration
14
Predialing
25
Preferred Line Assignment—Incoming
130
Preferred Line Assignment—Outgoing
130
Privacy Release
66
PROGRAM
18
Programmable Feature (PF)
18

User Manual

171

Index

Programming Information

141, 143

Q
Quick Dialing

R
Receiving Calls
44
Recording room information using a room extension
122
Redial
17, 31
Release
18, 20, 47, 138
Remote COS Access
39, 156
Remote Extension Lock
114, 160
Remote Setting
42, 156
Remote Station Lock Control —> Remote Extension Lock
114, 160
Reorder Tone
164
Required Telephone
141, 143
Restrictions
15
Revision History
167
Ring Tones
163

S
SELECT
18
Setting a Timed Reminder to a Room Extension (Remote Wake-up Call)
121
Setting Features
128
Settings on the Programming Mode
127
SHIFT
18
Single-CO (S-CO)
19, 137
Soft Buttons
17
SP-PHONE
17
Station Program Clear —> Extension Feature Clear
86, 159
Station Speed Dialing —> Personal Speed Dialing
28, 155
Storing Names and Numbers
108
System Alarm
19, 138
System Feature Access
111
System Password
143
System Programming
143, 146
System Speed Dialing
29, 155
System Speed Dialing Name [002]
148
System Speed Dialing Number [001]
147

Terminate
19, 138
TIE Line Access
26, 155
Time Service
84
Time Service (Day/Night/Lunch/Break)
19, 84, 114, 138, 160
Time Service Mode Control
114
Time Service Switching Mode (Automatic/Manual)
20, 115, 139
Timed Reminder
78, 158
To answer a sensor call
95
To cancel
121
To check in
119
To check out
120
To confirm
121
To record
122
To set
121
To store the caller's information in personal speed dialing
106
To switch on the relay
94

User Manual

U
Unattended Conference
64
User-supplied Equipment
93
Using a Navigator Key/Jog Dial/Volume Key

V
Verified Code Entry
39, 156
Version 1.1
167
Version 2.0
167
VOICE CALL/MUTE
17
Voice Mail Integration
96, 160
Voice Mail Transfer
20, 96, 139
Voice Processing System
96
Volume Key
18

W
Walking COS
39
Walking Extension
102, 160
Walking Station —> Walking Extension
102, 160
Warning Tone
165
What Kind of Telephone Can Be Used?
14
When the Dialed Line is Busy or There is No Answer
31
When You Use a Panasonic Proprietary Telephone
17
Whisper OHCA
81
Wireless XDP Parallel Mode
85, 159
Wrap-up
19, 87, 138

Y
Your Extension Number

172

Toll Restriction
20, 139
Tone
15, 163
Tone 1
165
Tone 2
165
TRANSFER
17
Transferring to an Extension on the PBX
49
Transferring to an Outside Party Using the PBX Service
Troubleshooting
152
Trunk Answer From Any Station (TAFAS)
46, 157
Two-way Record
20, 100, 139
Two-way Transfer
20, 100, 139

Index

User Manual

173

Panasonic Consumer Electronics Company
Division of Panasonic Corporation of North America
One Panasonic Way
Secaucus, NJ 07094

Panasonic Puerto Rico, lnc.
Ave. 65 de Infantería, Km. 9.5
San Gabriel Industrial Park
Carolina, Puerto Rico 00985

http://www.panasonic.com/csd
Copyright:
This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use
only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic
Communications Co., Ltd.

PSQX2231XA KK0703EK2015

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Mod Date                        : 2004:12:13 11:51:39+09:00
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Metadata Date                   : 2004:12:13 11:51:39+09:00
Creator                         : Kuba
Title                           : User_manual.book

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User_manual Panasonic KX TDA100 TDA200 User Manual

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