PerformaCv Performa Cv962 Control User Manual

User Manual: Performa Cv962 Control User Manual

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Page Count: 48

Table of Contents
1.0 Performa Cv System
2.0 Performa Cv 962 Control
3.0 Performa Cv Filter Valve and Controls, 962F, 962FTC, 942F
4.0 Performa Cv Performance Charts and Graphs
5.0 Performa Cv Service and Troubleshooting
6.0 Performa Cv Parts

Softener/Filter

Water Control System

Installation, Operation and Maintenance Manual

Autotrol Performa Cv

®™

This system installed by:

Table of Contents

1.0 Performa Cv System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

1.1 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

1.2 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

1.3 Placing Performa Cv Softener/Filter into Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

1.4 Disinfection of Water Conditioners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

2.0 Performa Cv 962 Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

2.1 Introduction to the Performa CV Softener and Filter Systems . . . . . . . . . . . . . . . . . . . . . . . . .9

2.2 Programming and Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

2.3 Softener Programming Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

3.0 Performa Cv Filter Valve and Controls, 962F, 962FTC, 942F. . . . . . . . . . . . . . . . . . . . . .18

3.1 Programming and Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

3.2 Explanation of Parameter Values for the 962 Single and Parallel Tank Controls . . . . . . . . . .24

4.0 Performa Cv Performance Charts and Graphs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

4.1 General Specification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

4.2 Injector Curves. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

4.3 Performa Cv Softener Performance Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

5.0 Performa Cv Service and Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

5.1 Historical Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

5.2 Preventative Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

5.3 Removing the Valve Assembly for Servicing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

5.4 Removing the Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

5.5 Identification of Control Valving. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

5.6 Valve Disc Principle of Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

5.7 Performa Cv Softener Flow Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

5.8 Performa Cv Filter Flow Diagrams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

5.9 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

6.0 Performa Cv Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

6.1 Valve Component Exploded View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

6.2 Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

6.3 Performa Cv Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

1.0 Performa Cv System

1.1 Specifications

1.1.1 Performa Cv Softener

Flow Rates (Valve Only)

Service @ 15 psi (1.03 bar) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25.0 gpm (5.7 m3/h)

Backwash (Softener) @ 25 psi (1.72 bar) drop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20.0 gpm (4.5 m3/h)

Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cv = 6.5 (Kv = 5.58)

Backwash Softener. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cv = 4.0 (Kv = 3.46)

Control Configurations

962 Microprocessor Demand System and 962 Electronic Timeclock

Backwash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 to 60 minutes

Brine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Electronically calculated

Slow rinse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 to 125 minutes

Fast rinse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 to 19 minutes

External Brine Valve Required - Timed Fill

Valve Connections/Dimensions

Tank Thread . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1/2 inches - 8, male

Inlet/Outlet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3/4 inches - 12 UNC-2A, male

Drain Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3/4-inch NPT, male

Brine Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3/8-inch NPT, male

Distributor Tube O.D. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.050 inches (27 mm)

Distributor Tube Length . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1/2 ± 1/2 inches (13 mm ± 13 mm) above top of tank

Operating

Valve Body . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Glass-Filled Noryl*

Rubber Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Compounded for cold water

Weight (Valve with Control) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.5 lbs (2.0 kg)

Transformer Output. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 VAC 400 mA (4.6 vA)

Transformer Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115V 50/60 Hz, 230V 50/60 Hz

100 V 50/60 Hz

Operating Pressure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20 to 120 psi (1.37 to 8.27 bar)

Canada: 20 to 100 psi (1.37 to 6.89 bar)

Water Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35° to 100°F (2° to 38°C)

Options

Bypass Valve, Model 1265 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3/4 inches - 12 UNC-2A male

Bypass Fitting Kits:

Copper, Sweat Tube Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1/4-inch, 1-inch, 3/4-inch, 28-mm, 22-mm

CPVC, Solvent Weld Tube Adapter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-inch, 3/4-inch, 25-mm

Plastic NPT or BSPT Pipe Adapter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-inch male, 3/4-inch male

Brass NPT or BSPT Pipe Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-inch male, 3/4-inch male

Flow Meter 962 Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-inch Autotrol Turbine

*Noryl is a trademark of the General Electric Company.

1.1.2 Performa Cv Filter Specifications

Flow Rates (Valve Only)

Service @ 15 psi (1.03 bar) drop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25.0 gpm (5.7 m3/h)

Backwash (Filter) @ 25 psi (1.72 bar) drop. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25.0 gpm (4.5 m3/h)

Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Cv = 6.5 (Kv = 5.58)

Backwash Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Cv = 5.0 (Kv = 5.78)

Control Operation

942F Mechanical Clock Timer - 7 Day or 12 Day

Backwash. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-30 minutes

Fixed Fast Rinse. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 minutes

962F Microprocessor Demand

Backwash. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 to 60 minutes

Fast Rinse. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 to 19 minutes

962 FTC Electronic Time Clock

Backwash. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 to 60 minutes

Fast Rinse. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 to 19 minutes

Interval Regeneration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Day of the Week Regeneration

Valve Connections/Dimensions

Tank Thread . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1/2 inches - 8, male

Inlet/Outlet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3/4 inches - 12 UNC-2A, male

Drain Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3/4-inch NPT, male

Brine Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3/8-inch NPT, male

Distributor Tube O.D. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.050 inches (27 mm)

Distributor Tube Length . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1/2 ± 1/2 inches (13 mm ± 13 mm) above top of tank

Operating

Valve Body . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Glass-filled Noryl

Rubber Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Compounded for cold water

Weight (Valve with Control). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4.5 lbs (2.0 kg)

Transformer Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12VAC 400 mA (4.6 vA)

Transformer Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115V 50/60 Hz, 230V 50/60 Hz

100V 50/60 Hz

Operating Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 to 120 psi (1.37 to 8.27 bar)

Canada: 20 to 100 psi (1.37 to 6.89 bar)

Water Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34° to 100°F (1° to 38°C)

Options

Bypass Valve, Model 1265 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3/4 inches - 12 UNC - 2A male

Bypass Inlet/Outlet Fitting Kits:

Copper, Sweat Tube Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1/4-inch, 1-inch, 3/4-inch, 28-mm, 22-mm

CPVC, Solvent Weld Tube Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-inch, 3/4-inch, 25-mm

Plastic NPT or BSPT Pipe Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-inch male, 3/4-inch male

Brass NPT or BSPT Pipe Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-inch male, 3/4-inch male

Flow Meter 962 Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-inch Autotrol Turbine

See Section 4.1 for specification drawings.

1.2 Installation

All plumbing and electrical connections must conform

to local codes.

Inspect unit carefully for carrier shortage or shipping

damage.

Location Selection

1. The distance between the unit and a drain should be

as short as possible.

2. If it is likely that supplementary water treatment

equipment will be required, make certain adequate

additional space is available.

3. Since salt must be added periodically to the brine

tank, the location should be easily accessible.

4. Do not install any unit closer to a water heater than

a total run of 10 feet (3 m) of piping between the

outlet of the conditioner and the inlet to the heater.

Water heaters can sometimes overheat to the

extent they will transmit heat back down the cold

pipe into the unit control valve.

Hot water can severely damage the conditioner. A

10-foot (3-m) total pipe run, including bends,

elbows, etc., is a reasonable distance to help

prevent this possibility. A positive way to prevent

hot water flowing from heat source to the

conditioner, in the event of a negative pressure

situation, is to install a check valve in the soft

water piping from the conditioner. If a check valve

is installed, make certain the water heating unit

is equipped with a properly rated temperature

and pressure safety relief valve. Also, be

certain that local codes are not violated.

5. Do not locate unit where it or its connections

(including the drain and overflow lines) will ever be

subjected to room temperatures under 34oF (1oC)

or over 120oF (49oC).

6. Do not install unit near acid or acid fumes.

7. The use of resin cleaners in an unvented enclosure

is not recommended.

Water Line Connection

The installation of a bypass valve system is

recommended to provide for occasions when the water

conditioner must be bypassed for hard water or for

servicing.

The most common bypass systems are the Autotrol

Series 1265 bypass valve (Figure 1.1) and plumbed-in

globe valves (Figure 1.2). Though both are similar in

function, the Autotrol Series 1265 bypass offers

simplicity and ease of operation.

Figure 1.1 - Autotrol Series 1265 Bypass Valve

Figure 1.2 - Typical Globe Valve Bypass System

Drain Line Connection

Note: Standard commercial practices are expressed

here. Local codes may require changes to the following

suggestions.

1. Ideally located, the unit will be above and not more

than 20 feet (6.1 m) from the drain. For such

installations, using an appropriate adapter fitting,

connect 1/2-inch (1.3-cm) plastic tubing to the drain

line connection of the control valve.

2. If the backwash flow rate exceeds 5 gpm

(22.7 Lpm) or if the unit is located more than 20 feet

(6.1 m) from drain, use 3/4-inch (1.9-cm) tubing for

runs up to 40 feet (12.2 m). Also, purchase

appropriate fitting to connect the 3/4-inch tubing to

the 3/4-inch NPT drain connection.

3. If the unit is located where the drain line must be

elevated, you may elevate the line up to 6 feet

(1.8 m) providing the run does not exceed

15 feet (4.6 m) and water pressure at conditioner is

not less than 40 psi (2.76 bar). You may elevate an

additional 2 feet (61 cm) for each additional

10 psi (0.69 bar).

Not in Bypass In Bypass

Water

Conditioner

In Out

Water

Conditioner

In Out

Water Water

Not in Bypass In Bypass

Water

Conditioner

Water

Conditioner

4. Where the drain line is elevated but empties into a

drain below the level of the control valve, form a

7-inch (18-cm) loop at the far end of the line so that

the bottom of the loop is level with the drain line

connection. This will provide an adequate siphon

trap.

5. Where the drain empties into an overhead sewer

line, a sink-type trap must be used.

IMPORTANT: Never insert drain line into a drain, sewer

line or trap. Always allow an air gap between the drain

line and the wastewater to prevent the possibility of

sewage being back-siphoned into the conditioner.

Figure 1.3

Note: Standard commercial practices have been

expressed here. Local codes may require changes to

these suggestions.

Brine Line Connection

It will be necessary to install the brine line for a

Performa Cv softener to the brine fitting on the valve

(3/8-inch NPT).

Be sure all fittings and connections are tight.

Overflow Line Connection

In the absence of a safety overflow and in the event of

a malfunction, the BRINE TANK OVERFLOW will direct

“overflow” to the drain instead of spilling on the floor

where it could cause considerable damage. This fitting

should be on the side of the cabinet or brine tank.

To connect overflow, locate hole on side of brine tank.

Insert overflow fitting (not supplied) into tank and

tighten with plastic thumb nut and gasket as shown

(Figure 1.4). Attach length of 1/2-inch (1.3-cm) I.D.

tubing (not supplied) to fitting and run to drain. Do not

elevate overflow line higher than 3 inches (7.6 cm)

below bottom of overflow fitting. Do not tie into drain

line of control unit. Overflow line must be a direct,

separate line from overflow fitting to drain, sewer or

tub. Allow an air gap as per drain line instructions

(Figure 1.3).

Figure 1.4

Battery Back-Up

All 962 family controls are battery backup capable. A

9-volt rechargeable battery is available from Osmonics,

P/N 1075768. The battery is a VARTA, TYPE V7/8H

(AccuPlus Nickle Hydride Ni-mh 9v 150 mAH, No.

5522). A standard non-rechargeable battery is an

option for backup but needs to be replaced

periodically, Figure 1.5.

Figure 1.5

Right Way

Brine Tank

Overflow Fitting

Installed

Connect 1/2-inch (1.3-cm)

Tubing or Hose and Run

to Drain

Battery

1.3 Placing Performa Cv Softener/Filter

into Operation

After all previous steps have been completed, the unit

is ready to be placed into operation. Follow these steps

carefully.

1. Remove control valve cover by first depressing the

plastic clips from the front of the cover. Pull front of

cover up.

Note: The following steps will require turning the

cycle indicator to various positions. Manually

rotate the camshaft COUNTERCLOCKWISE only

until cycle indicator points to desired position.

(See manual regeneration sections for each

control’s manual operation.)

2. Rotate cycle indicator COUNTERCLOCKWISE

until it points directly to the word BACKWASH.

3. Fill media tank with water.

a. With water supply off, place the bypass valve(s)

into the “service” position.

b. Open water supply valve very slowly to

approximately the 1/4 open position.

IMPORTANT: If opened too rapidly or too far, media

may be lost. In the 1/4 open position, you should hear

air escaping slowly from the drain line.

Softener

a. When all of the air has been purged from the

tank (water begins to flow steadily from the

drain), open the main supply valve all the way.

b. Allow water to run to drain until clear.

c. Turn off water supply and let the unit stand for

about five minutes. This will allow all trapped air

to escape from the tank.

4. Add water to brine tank (initial fill).

With a bucket or hose, add approximately

4 gallons (15 liters) of water to brine tank. If the

tank has a salt platform above the bottom of the

tank, add water until the level is approximately

1 inch (25 mm) above the platform.

5. Place the conditioner into operation.

a. With the water supply valve completely open,

carefully advance the cycle indicator

COUNTERCLOCKWISE to the center of the

BRINE REFILL position. Hold at this position

until water starts to flow through the brine line

into the brine tank. Do not run for more than

two minutes.

b. Advance the cycle indicator

COUNTERCLOCKWISE until it points to the

center of the BRINE/SLOW RINSE position.

c. With the conditioner in this position, check to

see if water is being drawn from the brine tank.

The water level in the brine tank will recede very

slowly. Observe water level for at least three

minutes. If the water level does not recede, or if

it goes up, reference the Troubleshooting

section.

d. Advance the cycle indicator

COUNTERCLOCKWISE to the

REGENERATION COMPLETE position and

run water from a nearby faucet until the water is

clear and soft.

Filter

All filter medias except carbon:

a. After the air has been purged from the tank

(water begins to flow steadily from the drain)

open the main supply all the way. Backwash

media for a minimum of 15 minutes or longer if

necessary. Water running to the drain should be

clear.

Carbon media should be allowed to soak for a

minimum of 12 hours to allow air bubbles to

escape prior to backwashing.

b. After the backwash is complete plug in control

and allow it to advance to BACKWASH

COMPLETE.

Electrical Connection

100 VAC, 115 VAC, and 230 VAC units: Remove twist

tie from the power cord and extend cord to its full

length. Make sure power source matches the rating

printed on the control. Be certain a wall switch does not

control the outlet.

12 VAC: Connect the plug of the transformer (supplied)

secondary cable to the mating socket at the rear or

bottom of the timer housing. Be certain the transformer

is secure and is plugged into a power source of correct

voltage that is not controlled by a wall switch.

1.4 Disinfection of Water Conditioners

The materials of construction of the modern water

conditioner will not support bacterial growth, nor will

these materials contaminate a water supply. However,

the normal conditions existing during shipping, storage

and installation indicate the advisability of disinfecting

a conditioner after installation, before the conditioner is

used to treat potable water. In addition, during normal

use, a conditioner may become fouled with organic

matter or in some cases with bacteria from the water

supply.

Thus every conditioner should be disinfected after

installation, some will require periodic disinfection

during their normal life, and in a few cases disinfection

with every regeneration would be recommended.

Depending upon the conditions of use, the style of

conditioner, the type of ion exchanger, and the

disinfectant available, a choice can be made among

the following methods.

Sodium or Calcium Hypochlorite

Application

These materials are satisfactory for use with

polystyrene resins, synthetic gel zeolite, greensand and

bentonites.

5.25% Sodium Hypochlorite

These solutions are available under trade names such

as Clorox Bleach*. If stronger solutions are used, such

as those sold for commercial laundries, adjust the

dosage accordingly.

1. Dosage

a. Polystyrene resin: 1.2 fluid ounces per cubic

foot.

b. Non-resinous exchangers: 0.8 fluid ounce per

cubic foot.

2. Brine tank conditioners

a. Backwash the conditioner and add the required

amount of hypochlorite solution to the brine

well of the brine tank. (The brine tank should

have water in it to permit the solution to be

carried into the conditioner.)

b. Proceed with the normal regeneration.

Calcium Hypochlorite

Calcium hypochlorite, 70% available chlorine, is

available in several forms including tablets and

granules. These solid materials may be used directly

without dissolving before use.

1. Dosage

a. Two grains (approximately 0.1 ounce) per cubic

foot.

2. Brine tank conditioners

a. Backwash the conditioner and add the required

amount of hypochlorite to the brine well of the

brine tank. (The brine tank should have water in

it to permit the chlorine solution to be carried

into the conditioner.)

b. Proceed with the normal regeneration.

*Clorox Bleach is a trademark of the Clorox Company.

2.0 Performa Cv 962 Control

2.1 Introduction to the Performa CV

Softener and Filter Systems

2.1.1 Performa Cv Softener Valve (278)

The Performa Cv softener valve is available with one of

two controls. The 962 electronic demand system

control and the 962TC electronic time clock control.

The Performa Cv system offers a true 1-inch valve with

superior flow characteristics. The Performa Cv softener

valve will deliver a service flow of 25 gpm (94.6 Lpm) at

a pressure drop of 15 psi (service Cv = 6.5, Kv = 5.6).

The Performa Cv softener is capable of backwashing at

the rate of 20 gpm (75.6 Lpm) with a pressure drop of

25 psi (backwash Cv = 4.0, Kv = 3.5). The application

for this valve will be on softener systems with mineral

tanks up to 21 inches in diameter.

2.1.2 Performa Cv Filter Valve (273)

The Performa Cv filter valve is available with one of

three controls. The 962F electronic demand system

control, the 962FTC electronic time clock control, and

the 942F mechanical time clock control in a 12-day

configuration. The Performa Cv filter valve has the

same service flow capability as the softener valve

however the backwash Cv is higher (Cv = 5.0, Kv = 5.8)

resulting in the capability of backwashing at 25 gpm

(94.6 Lpm) with a 25 psi pressure drop. The Performa

Cv filter valve can be used on carbon filters with media

tank sizes up to 24 inches in diameter. Other filter

media backwash requirements will determine

maximum media tank dimensions. Refer to the

backwash flow requirements in Table 4.5 and Table 4.6.

The Performa Cv softener valve and the Performa Cv

filter valve can be identified by a label attached to the

right side of the valve.

2.2 Programming and Application

This section covers all aspects of programming the 962

control.

Note that some parameters have a single unit of

measure option such as the Rinse Time which is only

entered in minutes. Other parameters have dual units

such as Salt Amount which can be entered in pounds

or kilograms. To select which units are active, look for a

comment in the NOTES column of Table 2.1 and Table

2.4. It will reference another parameter that selects

which units are active. For example, Parameter P12

(Table 2.4) selects U.S. units if it is set to “0” and metric

if it is set to “1.”

Level I Parameters (Table 2.1)

Level I Parameters are identified as those that have an

LED indicator on the front panel. The green indicator

illuminates next to the name of the active control

setting. The end user has access to all of these

parameters. In general, pressing the DOWN ARROW

(↓) button displays the Level I Parameters in the

following order:

•Time of Day

•Time of Regeneration

•Hardness

•Salt Amount

•Capacity

If you continue to press the DOWN ARROW (↓) button,

the parameters start over with Time of Day. Pressing

the UP ARROW (↑) button displays the parameters in

reverse order. Refer to Table 2.1 for a description of

these parameters and the available ranges for each

parameter.

Press the SET button and the far right number on the

display starts flashing. If you want to change this

number, press the UP ARROW (↑) button to increase

the number or the DOWN ARROW (↓) button to

decrease the number. To skip the number without

changing, press the LEFT ARROW (←) button. When

you reach the far left digit, pressing the LEFT ARROW

(←) button will return you to the far right digit.

Note: If you press and hold either the UP ARROW (↑)

button or the DOWN ARROW (↓) button for more than

one second, the flashing number will increment or

decrement at the rate of 10 counts per second.

When the number is correct, press the LEFT ARROW

(←) button. The first number stops flashing and the next

number starts flashing. You can only change the

flashing number. Continue changing numbers until you

reach the desired setting. Press the SET button. The

numbers stop flashing and the control accepts the new

setting. After approximately 30 seconds, the control

starts alternating the display between Time of Day and

Capacity.

Note: If a beep sounds, the new setting is not accepted

because it was outside the allowable range. The old

value will be displayed.

Day of Week/Time of Day

Press the SET button. The display will show the Time

of Day with the minutes digit blinking. If you want to

change this number, press the UP ARROW (↑) button

to increase the number or the DOWN ARROW (↓)

button to decrease the number. To skip the number

without changing, press the LEFT ARROW (←) button.

The first number stops flashing and the next number

starts flashing. You can only change the flashing

number. When you have reached the far left digit,

pressing the LEFT ARROW (←) button returns you to

the far right digit. The day of the week is displayed with

the time of day in the far left digit. It is programmed at

P1, the same as the time of day. The day of week will

automatically increment at midnight. This will allow

correlation to the daily usage history stored in L7

through L13 to days of the week. Customer should use

day 1 = Sunday through day 7 = Saturday. Continue

changing numbers until you reach the desired setting.

Press the SET button to save the value.

Time of Regeneration/Time of Backwash/Time of

History

The next value displayed is the Time of Regeneration/

Backwash/History. It has a default value of 2:00 a.m. If

this is not acceptable, press the SET button and

change the number. Press the SET button to save the

value. If 2:00 a.m. is acceptable, press the DOWN

ARROW (↓) button. Time of History is the time at which

all data that have been accumulated during the

previous 24 hours, are updated. This designation is

used on the Performa Cv 962M only.

Hardness

Hardness is the next value displayed. This value is the

water hardness expressed in grains per gallon

(milligrams per liter). The default value is

0 grains/gallon (0 mg/L). This parameter must be

programmed with the correct water hardness for the

control to operate properly. Press the SET button and

enter a new value. Any value between 3 and 250 grains

per gallon (30 and 2500 milligrams per liter) is allowed.

Press the SET button to save the new value.

Salt Amount

Salt Amount is the next value displayed. The default

value for Salt Amount is 6 pounds (2.7 kilograms) of

salt; refer to Table 2.2 for suggested salt settings.

Note: This is the total amount of salt used for a

regeneration, not pounds per cubic foot. If 6 pounds is

not acceptable, press the SET button and change the

numbers. If 6 pounds is acceptable, press the DOWN

ARROW (↓) button.

Capacity

Capacity is the next value displayed and is expressed

in kilograins (kilograms). Refer to Table 2.2 for the

capacity setting that corresponds to the resin bed

volume and salt amount. The default value is 0. Press

the SET button and enter a new value. Any value

between 1 and 2600 kilograins (.1 and 260.0 kilograms)

is allowed.

Table 2.1 - Level I Programming Performa Cv 962 Parallel Multi Tank or Single Tank Softener

Parameter Range of Values Minimum

Increments

Factory

Value

Units of

Measure Notes

Name Description

P1 Time of Week

and Time of day

(1-7)

1:00 to 12:59

AM or PM Metric

(1-7)

00:00 to 23:59

(1 day)

1 minute None Hour:minute

Range depends on value

selected for P13.

For day of week SUN=1,

MON=2, TUE=3, WED=4,

THU=5, FRI=6, SAT=7.

Time of day to

start

regeneration

1:00 to 12:59

AM or PM

00:00 to 23:59

1 2:00 AM Hour:minute

Range depends on value

selected for P13. Use only if

P15 = 0, 1 or 2.

P3 Hardness of

water

3 to 250

30 to 2500

Grains/gallon

ppm

Unit of measure depends on

value selected for P12.

P4 Salt amount 0.5 to 125.0

0.2 to 50.0

0.5

0.2

2.6

Pounds

Kilograms

Select from Table 2.2 on

page 12.

P5 Capacity of unit 1 to 2600

0.1 to 260.0

1.0

0.1 0Kilograins

Kilograms

Select from Table 2.2 on

page 12.

Table 2.2 - Suggested Settings for P4, P5, P6, P7

P5 Capacity

Setting

Kilograins

(Kilograms)

Resin Volume per Tank (liters)

3 ft3 (85) 4 ft3 (113) 5 ft3 (142) 6 ft3 (170) 7 ft3 (198)

P4 Salt Setting: Pounds (kg) of Salt

60 (3.9) 18 (8.2) - - - -

80 (5.2) - 24 (10.9) - - -

84 (5.4) 30 (13.6) - - - -

90 (5.8) 45 (20.4) - - - -

100 (6.4) - - 30 (27.2) - -

112 (7.2) - 40 (18.1) - - -

120 (7.7) - 60 (27.2) - 36 (16.3) -

140 (9.0) - - 50 (22.7) - 42 (19)

150 (9.7) - - 75 (34) - -

168 (10.8) - - - 60 (27.2) -

180 (11.6) - - - 90 (40.8) -

196 (12.7) - - - - 70 (31.8)

210 (13.6) - - - - 105 (47.6)

P6 Refill Setting: 14 inch tank = 74 (.74 gpm)

16 inch thru 21 inch tanks = 130 (1.39 gpm)

P7 Brine Draw Setting. All values are based on 50 psi (3.5 bar) inlet pressure. For pressure other than 50 psi refer to brine

draw charts in Section 4.0.

Tank Diameter Injector Part Number P7 equals Color

14 in (35.5 cm) M 1055737 60 Brown

16 in (40.6 cm) Q 1035739 80 Purple

18 in (45.7 cm) Q 1035739 80 Purple

21 in (53.3 cm) R 1035884 83 Dark Grey

Level II Parameters (Table 2.4)

The Level II Parameters are P6 through P22 in Table

2.4. To access Level II Parameters, simultaneously

press and hold the DOWN ARROW (↓) and UP

ARROW (↑) buttons for three seconds. A “P” number

will display.

Refer to Table 2.4 to find the parameter associated

with each “P” number. Use the UP ARROW (↑) button

or the DOWN ARROW (↓) button to move from one

parameter to the next. The display cycles through the

“P” numbers shown in Table 2.1 and Table 2.4. When

you reach P22, the next P number will go back to P1.

When the parameter number you want to change is on

the display, press the LEFT ARROW (←) button to

display the data assigned to that parameter. Press the

SET button and the far right number on the display

starts flashing. If you want to change this number, press

the UP ARROW (↑) button or the DOWN ARROW (↓)

button. To skip the number without changing, press the

LEFT ARROW (←) button. When the number is correct,

press the SET button. The numbers stop flashing and

the control accepts the new setting. If a beep sounds,

the new setting was not accepted. Refer to Table 2.4

for allowable values for that parameter.

To change or view other parameters, press the LEFT

ARROW (←) button to have the display show “P”

numbers. Now use the UP ARROW (↑) button or the

down arrow (↓) button to move to the parameter

number you wish to change.

To exit the Level II programming mode, simultaneously

press and hold the DOWN ARROW (↓) and UP

ARROW (↑) buttons for three seconds, or wait 30

seconds without pressing a button. The control starts

alternating the display between Tank in Service, Flow

Rate and Capacity.

Settings for all parameters can be written on the label

provided with the control. The label has an adhesive

backing so it can be attached to the inside rear cover

of this manual for future service reference.

Level II Programming

•Parameter P6 is used by the control to calculate the

Refill Time. Press SET button and enter a new

value. Refer to Table 2.2 for the correct value.

•Parameter P7 is used by the control to calculate the

brine draw time. Press the SET button and enter a

new value. Refer to Table 2.2 for the correct value.

The control calculates the brine draw time using

this value and the salt amount. The brine draw time

is added to the Rinse Time (P10) to determine the

total Brine Draw/Slow Rinse Time.

•This control does not use Parameter P8. No entry

is needed for this parameter.

•Parameter P12 selects the units of measure. Be

sure that this is set to the correct value before

entering any data for Parameters P3, P4 or P5.

•Parameter P13 selects the clock display mode. If

the 12-hour mode is selected, a PM indicator is

used. If the 24-hour mode is selected, the PM

indicator is not used.

•Parameter P15 has four allowable values. Values 0

or 1 will cause the control to wait for Parameter P2,

time of day of regeneration, to begin the

regeneration. Values 2 or 3 will cause the control to

start the regeneration as soon as the capacity is

exhausted.

•When Parameter P15 selects a smart reserve type,

0 or 2, Parameter P16 is used to calculate the initial

seven average daily water usage values. The

control multiplies the total capacity by the

percentage entered for Parameter P16 and uses

that value as the initial average daily usage for each

day of the week until water usage establishes new

averages, refer to Reserve Options, page 15.

•Parameter 17 must be programmed following the

appropriate programming table. Improper

regenerations will occur if P17 is set to any other

number.

•Parameter P18 allows the installer to lock the Salt

Amount and Capacity values so they cannot be

changed. When Parameter 18 is set to 1, those two

settings can only be viewed when the control is in

the Level II mode. The settings will be skipped

when the control is in the Level I mode. When

Parameter 18 is set to zero, the Salt Amount and

Capacity can be viewed and changed in either

Level I or Level II.

•Parameter P19 selects the flow sensor that is to be

used with the system. The factory preset value is 1

for a 1-inch turbine. The range is 1 - 4. 1 = Autotrol

1-inch turbine, 2 = Autotrol 2-inch turbine, 3 = user

programmable K-factor, 4 = user programmable

pulse equivalent. The K-factors or pulse

equivalents for individual meters should be

supplied by the respective meter manufacturer.

•Parameter P20 is programmed only if P19 = 3 or 4.

P20 is where the factory supplied K-factor or pulse

equivalent number is programmed.

•Parameter P21 allows the user to tell the control

how long a signal must be present at the remote

regeneration input for it to be valid. For example; a

differential pressure switch may send false signals

of short duration many times before a filter really

does need to be backwashed. Programming P21

allows the control to start a backwash only when it

is required and not respond to false signals.

•Parameter P22. Special codes are entered at the

factory to program all of the pertinent P locations

for specific controls; Metric for example. This

parameter should never be changed by the end

user.

Electronic Time Clock Operation

Programming automatic regeneration frequency:

The Electronic Time Clock has two regeneration

options: Interval Regeneration and Day of Week

Regeneration.

To initiate an automatic regeneration one or both of the

options must be chosen. The system may also be

regenerated manually by pressing the Regeneration

button for three seconds.

Interval Regeneration — The Electronic Time Clock

may be programmed to regenerate in intervals of up to

30 days. This feature is Parameter P14 Calendar

Override (see Table 2.4). Example: If 5 is programmed

into P14 then the system will regenerate every five days

at the time programmed into P2.

Day of Week Regeneration — The Electronic Time

Clock may be programmed to regenerate on a specific

day or on specific days of the week. The instructions for

this option are found in Table 2.3 on page 15.

Application

The Performa Cv 962 Softener and the Performa Cv

962F Filter may be operated as a single, dual, or triplex

system.

Dual and Triplex Softeners and Filters

The dual and triplex systems require a different cam

than the cam that is used in the single unit systems.

They also require an interconnecting lock out cable.

This allows the unit that is in regeneration or backwash

to signal the other units and prevents them from

starting a regeneration or backwash until the first unit is

finished. Dual and triplex units should be plumbed in

parallel with each other. In a multi-unit system the

backwash water is supplied by the other unit or units in

the system. In a dual filter system consideration must

be given that the unit in service is able to satisfy service

requirements and be able to supply sufficient

backwash water to the other filter while it is in the

backwash cycle. There is a selection guide, Table 4.6,

in Section 4.0 to assist in qualifying the choice of a dual

or triplex system. This selection guide is based on

media backwash requirements and tank diameter.

A parallel kit must be purchased for multi-unit

operation. The kit numbers are:

•Dual Parallel Softener P/N 1035923

•Triplex Parallel Softener P/N 1035925

•Dual Parallel Filter P/N 1035924

•Triplex Parallel Filter P/N 1035926

Kits include parallel operation cams and the proper

interconnect cable.

Manual Start Regeneration

To force the control to perform a regeneration, press

the REGEN button. This button is located on the front

of the control. When you press the REGEN button, the

control performs a full regeneration of the conditioner.

If you press this button again more than one minute

after regeneration begins, but before the

regeneration is complete, a second regeneration

will start when the first regeneration is finished. The

display will freeze and only show the Regen Time

Remaining as an indication that the second

regeneration will be performed. When the first

regeneration is complete, the second one will begin

and the display will alternate between Flow and Regen

Time Remaining.

Automatic Regeneration

There are three ways to have the control automatically

start a regeneration: calendar override, having the

control monitor the water usage, or programming day

of the week regeneration.

Calendar Override

This feature is set in Parameter P14. It can be set for

one to 30 days. If it is set to zero, this feature is

disabled. When this feature is active, the control keeps

track of the number of days since the last regeneration

and when that number equals the value set in P14, a

regeneration is automatically started at the Time of

Regeneration set in P2.

Control Monitors the Water Usage

The control compares the water usage to the

calculated volume capacity of the system. The control

then uses the Capacity Parameter P5 divided by the

Hardness Parameter P3 to calculate the volume

capacity of the system. It also uses a reserve value to

determine if a regeneration is necessary. If the water

usage since the last regeneration is greater than the

system capacity minus the reserve, a regeneration is

needed.

Programming Day of the Week Regeneration/

Backwash

Enter Day of the Week Regeneration/backwash

programming by depressing the LEFT ARROW (←)

button and the DOWN ARROW (↓) button

simultaneously for 3 seconds. The days are shown as

d1, d2, d3, etc., on the display. Select the days of the

week regeneration/backwash should occur. To activate

that day, change the 0 to a 1. The programming mode

will be exited if no keys are pressed for 30 seconds. If

this feature is used in conjunction with calendar

override the calender override timer will be reset at the

end of this regeneration/backwash.

Reserve Options

There are two types of reserve options for this control:

fixed reserve and smart reserve (historical water usage

pattern). They are selected with Parameter P15.

Fixed Reserve

When fixed reserve is selected, the control multiplies

the maximum system capacity by the percent value set

in Parameter P16 and uses the result as a reserve.

Smart Reserve (water usage pattern)

The other reserve option allows the control to adjust the

reserve based upon the historical water usage pattern

of the system. The control keeps track of the water

usage for each day of the week and uses that day’s

average usage multiplied by 1.2 as the reserve for that

day. Every day at the Time of Regeneration, the control

recalculates the day’s average water usage. If less than

10% of a day’s average water usage is used, the

control will not change the day’s average. If more than

twice the day’s average is used, the control uses the

actual usage in the reserve calculation.

Since a new installation has no history of water usage,

the control multiplies the percent of capacity value set

in Parameter P16 by the total system capacity to

determine starting average for each day of the week.

The factory set value for P16 is 30 which means that

30% of the total system capacity is used for the starting

average for each day.

Program Parameter P15 is also used to select whether

the control waits until the Time of Regeneration set in

Parameter P2 to start a regeneration, or if the control

should begin a regeneration immediately when the

capacity remaining is less than the reserve.

Table 2.3 - Day of Week Regeneration/Backwash

# Description of Parameter Set as required

0 = No - 1 = yes Notes

d1 Sunday As required 0 = no day of week regeneration 1 = backwash this day

d2 Monday As required 0 = no day of week regeneration 1 = backwash this day

d3 Tuesday As required 0 = no day of week regeneration 1 = backwash this day

d4 Wednesday As required 0 = no day of week regeneration 1 = backwash this day

d5 Thursday As required 0 = no day of week regeneration 1 = backwash this day

d6 Friday As required 0 = no day of week regeneration 1 = backwash this day

d7 Saturday As required 0 = no day of week regeneration 1 = backwash this day

2.3 Softener Programming Tables

Go to Section 3.2 for detailed explanation of the programming parameters on this page.

Table 2.4 - Level II Programming Performa Cv 962 Parallel Multi Tank or Single Tank Softener

Parameter Description Range of

Values

Minimum

Increment

Recommended

Program Value

Units of

Measure Notes

P6 Refill controller 2-200 1 Selected from

Table 2.2

This number tells the controller the rate

of refill based on the refill control

installed. Refill dwell time is calculated

to refill the proper amount of water into

brine tank.

P7 Brine draw rate 2-200 1 Selected from

Table 2.2

This number tells the controller the draw

rate based on the injector size. The

dwell time in the draw position is then

calculated.

P9 Backwash time 4-60 1 14* Minutes *May be adjusted for application

P10 Slow Rinse time 7-125 1 40* Minutes

*May be adjusted for application. This

time does not include the calculated

brine draw time.

P11 Fast Rinse time 2-60 1 4* Minutes *May be adjusted for application

P12 Units of measure 0-1 1 00 = US, 1 = Metric

P13 Clock mode 0-1 1 00 = 12 hour clock, 1 = 24 hour clock

P14

Interval

Regeneration

(Calendar override)

0-30 1 0Days 0 = no calendar override

P15 Reserve Type 0-3 1 0

0 = Smart Reserve, 1 = Fixed Reserve,

2 = Smart Reserve with immediate

regeneration, 3 = Fixed Reserve with

immediate regeneration

P16

Initial average

usage or fixed

reserve

0-70 1 30

This number is used to establish the

fixed reserve. It is also used to establish

the initial Daily Average

P17 Operation type 0-7 1 33 = Single or Parallel Softener, 4 =

Single or Parallel Filter

P18 Salt/Capacity

Change Lock out 0-1 1 00 = none, 1 = Salt/Capacity change

locked out

P19 Flow Sensor select 1-4 1 1

1 = 1.0” Autotrol, 2 = 2.0” Autotrol, 3 =

User defined K-factor, 4 = User defined

pulse equivalent

P20 K-factor or Pulse

equivalent 0.00-255.00 .01 Number used for Meter K-factor or

Pulse equivalent

P21

Remote

Regeneration

switch delay

0-254 1 60 Seconds Time remote switch must be active to

start a regeneration

P22 Factory Use Only -

DO NOT CHANGE 99

Go to Section 3.2 for detailed explanation of the programming parameters on this page.

Table 2.5 - Programming Performa Cv 962TC Electronic Time Clock Softener

Parameter Description Range of

Values

Minimum

Increment

Recommended

Program

Value

Units of

Measure Notes

P1 Day of Week and

Time of Day

(1-7)

1:00-12:59

AM or PM

Metric

(1-7)

0:00-23:59

(1 day)

1 Minute

Current Day and

Time

Hour

Minute

Range depends on value selected

for P13. For day of week SUN=1,

MON=2, TUE=3, WED=4, THU=5,

FRI=6, SAT=7,. THIS IS THE LEFT

MOST DIGIT ON THE DISPLAY

P2 Time of day to start

regeneration

1:00-12:59 AM

or PM

00:00-23:59

As required Hour

Minute

Range depends on value selected

for P13

P3 As recommended 10

P4 Salt amount

.5-125.0

.2-50.0 .5

Selected from Table

2.2

Pounds

Kilograms

P5 Program as

Recommended 10

P6 Refill controller 2-200 1 Selected from Table

2.2

This number tells the controller the

rate of refill based on the refill

control installed. Refill dwell time is

calculated to refill the proper

amount of water into brine tank.

P7 Brine draw rate 2-200 1 Selected from Table

2.2

This number tells the controller the

draw rate based on the injector

size. The swell time in the draw

position is then calculated.

P9 Backwash time 4-60 1 14* Minutes *May be adjusted for application

P10 Slow Rinse time 7-125 1 40* Minutes

*May be adjusted for application.

This time does not include the

calculated brine draw time.

P11 Fast Rinse time 2-60 1 4* Minutes *May be adjusted for application

P12 Units of measure 0-1 1 00 = US, 1 = Metric

P13 Clock mode 0-1 1 00 = 12 hour clock, 1 = 24 hour clock

P14 Interval Regeneration

Calendar override 0-30 1 0Days between

regeneration

0 = no interval chosen - *May be

adjusted for application.

P15 Does not apply for

Timeclock operation 0

P16 Does not apply for

Timeclock operation 30

P17 Operation type 3-4 1 66 = Single 962TC

P18 Salt Change Lock out 0-1 1 00 = none, 1 = Salt/Capacity change

locked out

P19 Does not apply for

Timeclock operation

P20 Does not apply for

Timeclock operation

P21

Remote

Regeneration Switch

Delay

0-254 1 60 Seconds Time remote switch must be active

to start a regeneration

P22 Factory Use Only -

DO NOT CHANGE 99

3.0 Performa Cv Filter Valve and Controls, 962F, 962FTC, 942F

3.1 Programming and Application

This section covers all aspects of programming the control.

Go to Section 2.2 for detailed explanation of the programming parameters on this page.

Table 3.1 - Programming Performa Cv 962F Three Cycle Filter

Parameter Description Range of

Values

Minimum

Increment

Recommended

Program

Value

Units of Measure Notes

P1 Day of week and

time of day

(1-7)

1:00-12:59

AM or PM

Metric

(1-7)

0:00-23:59

(1 day)

1 Minute

Current Day and

Time

Hour

Minute

Range depends on value selected

for P13. For day of week SUN=1,

MON=2, TUE=3, WED=4, THU=5,

FRI=6, SAT=7,. THIS IS THE

LEFT MOST DIGIT ON THE

DISPLAY

P2 Time of day to start

backwash

1:00-12:59 AM

or PM

00:00-23:59

As required Hour

Minute

Range depends on value selected

for P13

P3 Program as

recommended

100

U.S.

Metric

P4 Program as

recommended 0.5

P5 Filter capacity As required

U.S.

Metric

Divide the volumetric capacity

(gallons) of the filter by 100 and

enter this number into P5.

Divide the volumetric capacity

(cubic meters) by 10 and enter this

number into P5.

P6 Program as

recommended 200

P7 Program as

recommended 200

P9 Backwash time 7-60 1 14* Minutes *May be adjusted for application.

P10 Program as

recommended 8

P11 Fast Rinse time 9-60 1 9* Minutes *May be adjusted for application.

P12 Units of measure 0-1 1 00 = US, 1 = Metric

P13 Clock mode 0-1 1 00 = 12 hour clock,

1 = 24 hour clock

P14

Interval

Regeneration 0-30 1 0Days 0 = no interval chosen - *May be

adjusted for application

P15 Reserve Type 0-3 1 0

For a detailed

explanation go to

“Explanation of

Parameter Values”

P2 on page 24.

0 = Smart Reserve, 1 = Fixed

Reserve, 2 = Smart Reserve with

Immediate Regeneration, 3 =

Fixed Reserve with Immediate

Regeneration.

P16 Fixed reserve

percentage 0-70 1 30 This number is used to establish

initial Daily Average.

P17 Operation type 0-7 1 44 = Filter Performa Cv

P18 Salt Change Lock

out 0-1 1 00 = none, 1 = Salt/Capacity change

locked out

P19 Flow Sensor

Select 1-4 1 1

1 = 1” Autotrol Turbine, 3 = User

Defined K-factor, 2 = 2” Autotrol

Turbine, 4 = User Defined Pulse

Equivalent

P20 K-factor or Pulse

Equivalent 0.01-255.0 0.01 0.01 Number used for Meter K-factor or

Pulse Equivalent.

P21

Remote

Regeneration

Switch Delay

0-254 1 60 Seconds Time remote switch must be active

to start a backwash

P22 Factory Use Only -

DO NOT CHANGE 99

Go to Section 2.2 for detailed explanation of the programming parameters on this page.

Table 3.2 - Programming Performa Cv 962F Five Cycle Filter

Parameter Description Range of

Values

Minimum

Increment

Recommended

Program

Value

Units of

Measure Notes

P1 Day of week and

time of day

(1-7)

1:00-12:59

AM or PM

Metric

(1-7)

0:00-23:59

(1 day)

1 Minute

Current Day and

Time

Hour

Minute

Range depends on value selected for P13.

For day of week SUN=1, MON=2, TUE=3,

WED=4, THU=5, FRI=6, SAT=7,. THIS IS

THE LEFT MOST DIGIT ON THE DISPLAY

P2 Time of day to start

regeneration

1:00-12:59 AM

or PM

00:00-23:59

As required Hour

Minute Range depends on value selected for P13

P3 As recommended 10

100

Potassium

Permanganate

KMnO4

.5-125.0

.2-50.0

.2 As required

A potassium permanganate feeder with a float

must be used.

Number programmed into P5 equals gallons

of dissolved potassium permanganate,

multiplied by 3.

P5 Filter capacity As required

U.S.

Metric

Divide the volumetric capacity (gallons) of the

filter by 100 and enter this number into P5.

Divide the volumetric capacity (cubic meters)

by 10 and enter this number into P5.

P6 Refill controller 2-200 1 Selected from

Table 2.2

This number tells the controller the rate of

refill based on the refill control installed. Refill

dwell time is calculated to refill the proper

amount of water into the tank.

P7 Brine draw rate 2-200 1 Selected from

Table 2.2

This number tells the controller the draw rate

based on the injector size. The dwell time in

the draw position is then calculated.

P9 Backwash time 4-60 1 20* Minutes *May be adjusted for application.

P10 Slow rinse time 7-125 1 50* Minutes

*May be adjusted for application. This time

does not include the calculated brine draw

time.

P11 Fast Rinse time 2-60 1 8* Minutes *May be adjusted for application.

P12 Units of measure 0-1 1 00 = US, 1 = Metric

P13 Clock mode 0-1 1 00 = 12 hour clock, 1 = 24 hour clock

P14

Interval

Regeneration

(Calendar override) 0-30 1 0Days 0 = no interval selected

P15 Reserve Type 0-3 1 0

0 = Smart Reserve, 1 = Fixed Reserve, 2 =

Smart Reserve with Immediate Regeneration,

3 = Fixed Reserve with Immediate

Regeneration.

P16 Fixed reserve

percentage 0-70 1 30

This number is used to establish the fixed

reserve. It is also used to establish the initial

Daily Average.

P17 Operation type 0-7 1 33 = Single or Parallel Conditioner

P18 Salt/Capacity

Change Lock out 0-1 1 00 = none, 1 = Salt/Capacity change locked out

P19 Flow Sensor Select 1-4 1 1

1 = 1” Autotrol Turbine, 3 = User Defined K-

factor, 2 = 2” Autotrol Turbine, 4 = User

Defined Pulse Equivalent

P20 K-factor or Pulse

Equivalent 0.00-255.00 .01 Number used for Meter K-factor or Pulse

Equivalent.

P21

Remote

Regeneration Switch

Delay

0-254 1 60 Seconds Time remote switch must be active to start a

backwash

P22 Factory Use Only -

DO NOT CHANGE 99

Go to Section 2.2 for detailed explanation of the programming parameters on this page.

Table 3.3 - Programming Performa Cv 962 TC Electronic Time Clock Filter

Parameter Description Range of

Values

Minimum

Increment

Recommended

Program

Value

Units of

Measure Notes

P1 Day of week and

time of day

(1-7)

1:00-12:59

AM or PM

Metric

(1-7)

0:00-23:59

(1 day)

1 Minute

Current Day and

Time

Hour

Minute

Range depends on value selected for P13.

For day of week SUN=1, MON=2, TUE=3,

WED=4, THU=5, FRI=6, SAT=7,. THIS IS

THE LEFT MOST DIGIT ON THE DISPLAY

P2 Time of day to start

backwash

1:00-12:59 AM

or PM

00:00-23:59

As required Hour

Minute Range depends on value selected for P13

P3 Program as

recommended

100

U.S.

Metric

P4 Program as

recommended 0.5

P5 Program as

recommended As required U.S.

Metric

P6 Program as

recommended 2-200 1 200

P7 Program as

recommended 2-200 1 200

P9 Backwash time 7-60 1 14* Minutes *May be adjusted for application.

P10 Program as

recommended 7Minutes

P11 Fast Rinse time 9-60 1 9* Minutes *May be adjusted for application.

P12 Units of measure 0-1 1 00 = US, 1 = Metric

P13 Clock mode 0-1 1 00 = 12 hour clock, 1 = 24 hour clock

P14 Interval

Regeneration 0-30 1 0Days 0 = no interval selected. *May be adjusted for

application.

P15 Does not apply for

Time Clock operation

P16 Does not apply for

Time Clock operation

P17 Operation type 0-7 1 77 = Single 962FTC

P18 Salt/Capacity

Change Lock out 0-1 1 00 = none, 1 = Salt/Capacity change locked out

P19 Does not apply for

Time Clock operation

P20 Does not apply for

Time Clock operation

P21

Remote

Regeneration Switch

Delay

0-254 1 60 Seconds Time remote switch must be active to start a

backwash

P22 Factory Use Only -

DO NOT CHANGE 99

Electronic Time Clock Operation

To initiate an automatic backwash one or both of the

following options must be chosen. The system may be

backwashed manually by pressing the Backwash

button for three seconds.

Programming automatic regeneration frequency:

The Electronic Time Clock has two regeneration

options: Interval Regeneration and Day of Week

Backwash.

Interval Backwash — The Electronic Time Clock may

be programmed to regenerate at intervals up to 30

days. This feature is also known as Calendar Override.

It is located at P14. Example: If 5 is programmed into

P14 then the system will backwash every five days at

the time programmed into P2.

Day of Week Backwash — The Electronic Time Clock

may be programmed to backwash on a specific day or

specific days of the week. The instruction for this

option is found in Table 2.3 on page 17.

Application

The Performa Cv 962 Softener and the Performa Cv

962F Filter may be operated as a single, dual, or triplex

system.

Dual and Triplex Softeners and Filters

The dual and triplex systems require a different cam

than the cam that is used in the single unit systems.

They also require an interconnecting lock out cable.

This allows the unit that is in regeneration or backwash

to signal the other units and prevents them from

starting a regeneration or backwash until the first unit is

finished. Dual and triplex units should be plumbed in

parallel with each other. In a multi-unit system the

backwash water is supplied by the other unit or units in

the system. In a dual filter system consideration must

be given that the unit in service is able to satisfy service

requirements and be able to supply sufficient

backwash water to the other filter while it is in the

backwash cycle. There is a selection guide, Table 4.6,

in Section 4.0 to assist in qualifying the choice of a dual

or triplex system. This selection guide is based on

media backwash requirements and tank diameter.

A parallel kit must be purchased for multi-unit

operation. The kit numbers are:

•Dual Parallel Softener P/N 1035923

•Triplex Parallel Softener P/N 1035925

•Dual Parallel Filter P/N 1035924

•Triplex Parallel Softener P/N 1035926

Kits include parallel operation cams and the proper

interconnect cable.

3.2 Mechanical

Series 942F Mechanical Control

The Series 942F mechanical control provides

mechanical timeclock function for filter applications.

Figure 3.1

3.2.1 Settings

Setting the Time of Day, the Days of Backwash and

performing manual backwashing with the 942F

controls.

Setting the Time of Day

Rotate the Clock Dial clockwise until the pointer

indicates the correct time of day. With the time of day

set, the conditioner will backwash at approximately

2:00 a.m. If it is desired to have the unit backwash at an

earlier or later time, simply offset the current time of day

accordingly. For example, to have the unit backwash at

4:00 a.m., set the Clock Dial 2 hours later than the

actual current time of day.

Note: Do not rotate the Calendar Cap by hand. The

Clock Dial indexes the Calendar Cap daily. To manually

index the Calendar Cap, rotate the Clock Dial

clockwise one complete turn for every day to be

indexed. Day pins should be in the outward position

during Clock Dial rotation to prevent an undesired

backwash. Reset day pins when completed.

Setting the Days of Backwash

Setting the days that the conditioner will backwash is

accomplished in two simple steps:

1. Pull all of the day pins outward.

2. Push in the day pin(s) for the day(s) on which a

backwash is desired.

NOTE: The NEXT DAY pin is noted on the control face.

Pushing this pin will insure a backwash the next day at

approximately 2:00 a.m. since the Calendar Cap

progresses in a clockwise direction, pushing the day

pin immediately following the NEXT DAY pin

counterclockwise will insure a backwash occurs the

following day at approximately 2:00 a.m. This

progression is noted on the control face as “FUTURE

DAYS”.

Manual Backwash

Excessive water usage or other service related issues

may create the need to manually backwash the filter.

This function is performed by rotating the Indicator

Knob COUNTERCLOCKWISE to the “START”

position. Once in this position, the filter will begin a

backwash within a few minutes. The normal schedule,

established with the pushed in day pins, will not be

disrupted by a manual backwash.

24 Hour Clock

The Performa Cv Series 942F control utilizes a 24 hour

clock dial. This is typically referred to as “Military Time”.

The hours of the day between 12:00 a.m. (midnight)

and 12:00 p.m. (noon) are designated on the clock dial

by the numbers 1 through 12, with 1 being 1:00 a.m.

The hours of the day between 12:00 p.m. (noon) and

12:00 a.m. (midnight) are designated on the clock dial

by the numbers 13 through 24, with 13 being 1:00 p.m.

Be sure to set the correct time of day accordingly.

Performa Cv 942F

Indicator Knob

Day Pin

Calendar Cap

Clock Dial

Adjusting the Backwash Setting

The Backwash Dial (Figure 3.2) controls the backwash

time. With the Indicator Knob in the BACKWASH

COMPLETE position, rotate the Backwash Dial

counterclockwise at least one full turn to cancel out the

current setting. A light clicking sound will be replaced

by a heavier clicking sound when the previous setting

is cancelled. Once the heavier clicking is heard, the

new setting may be set by rotating the Backwash Dial

to the desired setting. The numbers on the Backwash

Dial represent “MINUTES” of backwash time.

Figure 3.2 Backwash Complete

Table 3.4 - Cycle Times for 942F Control

Cycle Time (Minutes)

Backwash 8 - 30

Purge 9

Backwash Dial

3.3 Explanation of Parameter Values for the 962 Single and Parallel Tank Controls

This section contains a detailed explanation of the programming parameters in the 962 electronic control.

Number Description of

Program Values Explanation

P1 * Time of Day The day of the week is displayed with the time of day in the far left digit. It

is programmed at P1 the same as the time of day. The day of week will

automatically increment at midnight. This will allow correlation to the daily

usage history stored in L7 through L13 to days of the week. Customer

should use day 1 = Sunday through day 7 = Saturday. Then L7 will hold

the usage history for Sunday through L13 holding the usage history for

Saturday. The daily averages stored in the L-values will still be updated at

the time of regeneration, not midnight. This is required to keep an

accurate record for reserve capacity needed at the time of regeneration.

Customers should understand that the L-value displayed for the average

water usage for Sunday “day one” will be the average water usage for

Sunday at 2:00 a.m. to Monday at 2:00 a.m., assuming the time of

regeneration is set for 2:00 a.m. Customers can reduce this two hour shift

by setting the time of regeneration to 12:01 a.m.

P2 * Time of

Regeneration

If P15 is set at 0 (smart reserve), the unit will check at the P2 time to see if

the smart reserve capacity has been reached. If it has, the unit WILL

regenerate at the specified P2 time. If the capacity display reaches zero

gallons (m3) at any time during the day, the unit will NOT regenerate until

the specified P2 time is reached.

If P15 is set at 1 (fixed reserve), the unit will check at the P2 time to see if

the fixed reserve capacity (P16) has been reached. If it has, the unit WILL

regenerate at the specified P2 time. If the capacity display reaches zero

gallons (m3) at any time during the day, the unit will NOT regenerate until

the specified P2 time is reached.

If P15 is set at 2 (smart reserve with immediate regen), the unit will check

at the P2 time to see if the smart capacity has been reached. If it has, the

unit will regenerate at the specified P2 time. If the capacity display

reaches zero gallons (m3) at any time during the day, the unit WILL

regenerate immediately. It will ALSO continue checking at the specified

P2 time to see if the smart reserve capacity has been reached, initiating a

regeneration at the P2 time if it has.

If P15 is set at 3 (fixed reserve with immediate regen), the unit will check

at the P2 time to see if the fixed reserve capacity has been reached. If it

has, the unit will regenerate at the specified P2 time. If the capacity

display reaches zero gallons (m3) at any time during the day, the unit WILL

regenerate immediately. It will ALSO continue checking at the specified

P2 time to see if the fixed reserve capacity has been reached, initiating a

regeneration at the P2 time if it has. If the fixed reserve is set to zero, the

unit will ONLY regenerate when the capacity display reaches zero.

If calendar override is used (P14), the unit will regenerate every 1 to 30

days at the specified P2 time.

Fixed Reserve: Fixed percentage of capacity defined by user

(gallons)(m3).

Smart Reserve: 120% of the daily average (gallons) (m3) calculated from

historical values stored in NOVRAM.

P3 ** Hardness of water If the 962 controller is programmed at P12 to use U.S. units, enter

hardness in grains per gallon (gpg). If the 962 controller is programmed at

P12 to use metric units, enter hardness in parts per million (ppm).

P4 **

page 12

Salt amount Enter your TOTAL salt amount per regeneration. For example, salting at

10 lb (4.5 kg) per cubic foot on a unit with 3 cubic feet of resin, enter 30.

(10 lb/ft3) x (3 ft3)= 30 lb. salt. [(4.5 kg/ ft3) x (3 ft3)= 13.6 kg salt].

page 12

Capacity of unit Enter the capacity of the unit here, in kilograins (kilograms). For example,

a 3 ft3 unit with a resin capacity of 25,000 grains (1620 grams) per ft3,

enter 75 here. (25,000 grains/ ft3) x (3 ft3) = 75,000 grains = 75 kilograins.

[(1620 grams/ ft3) x (3 ft3) = 4860 grams = 4.86 kilograms].

Note: 15 lb/cu ft salting yields 30,000 grains/cu ft resin

10 lb/cu ft salting yields 25, 000 grains/cu ft resin

6 lb/cu ft salting yields 20,000 grains/cu ft resin

Reduced salting yields a reduced capacity

1 kilograin (1000 grains) = 0.0648 kilograms (64.8 grams)

page 12

Refill control Enter value from Table 2.1 - Suggested Settings on page 12 of manual.

This value is the refill flow rate times 100, rounded to the next whole

number. For example, on a 16-inch tank, the refill control has a flow rate

of 1.3 gpm. Enter 130 (1.3 gpm x 100 = 130).

page 12

Brine draw rate Enter value from Table 2.1 - Suggested Settings on page 12 of manual.

This is the injector draw rate times 100, rounded to the next whole

number. For example, on a 16-inch tank, the injector has a draw rate of

0.8 gpm. Enter 80 (0.8 gpm x 100 = 80).

P8 Not used P8 is reserved for future use.

P9 Backwash time Self explanatory. Generally, 5 to 15 minutes or until water runs clear or

specific water conservation needs are met.

P10 Slow rinse Time, in minutes, to achieve adequate slow rinse volume for resin type

used. Resin manufacturers recommend one to two and one half bed

volumes of slow rinse water. The required amount of time is calculated

using the injector performance curves provided in Section 4.0 of this

manual.

For example, assuming 4 cubic feet of resin and two bed volumes of slow

rinse water for a 16 x 65, 50 psi inlet pressure, program 43 minutes in

Parameter P10. (4 cubic feet) x (7.5 gallons/cubic foot) x 2 (bed volumes)

= 60 gallons of slow rinse water. A “Q” injector is recommended for a 16-

inch tank. From the “Q” injector performance chart the nominal slow rinse

rate is 1.4 gpm. 60 gallons divided by 1.4 gallons per minute equals 42.8

minutes. Round up to 43 minutes and enter in P10.

P11 Fast rinse Time, in minutes, to achieve adequate fast rinse volume for resin type

used. For example, for standard softening resin (Ionac C-249), fast rinse

at 30 gallons (0.11 m3) per cubic foot of resin. A unit with 3 ft3 of resin will

require 90 gallons (0.34 m3) of water to obtain the resin manufacturer’s

recommended fast rinse. (30 gal/ ft3 x 3 ft3) = 90 gallons. (0.11 m3/ ft3 x 3

ft3 = 0.34 m3). The fast rinse flow rate is controlled by the drain line flow

control. For this example, assume a 5 gpm (1.14 m3/hr) drain line flow

control. Enter 18 minutes in P10. (90 gallons/5 gpm) = 18 minutes (0.34

m3/1.14 m3 /hr = 0.3 hr/ x 60 min = 18 minutes).

P12 Units of measure Self explanatory. Enter 0 for U.S., enter 1 for metric.

P13 Clock mode Self explanatory. Enter 0 for 12-hour clock, enter 1 for 24-hour clock.

P14 Calendar override 0 = No calendar override. 1 - 30 = Maximum number of days between

regeneration/backwash.

P15 Reserve type

Immediate or delay

regeneration

See P2. Not used in Alternating mode.

Number Description of

Program Values Explanation

* The 962 controller functions in either a 12-hour or

24-hour clock mode. Programming P13 (clock mode) before

P1 or P2 will eliminate any confusion when setting these

parameters.

** The 962 controller functions in either U.S. or metric units.

Programming P12 (units of measure) before P3 or P4 will

eliminate any confusion when setting these parameters.

*** The calculated gallon amount loaded into the daily

registers (L7 through L13) at START-UP, uses this percentage

of capacity. Example: 90,000 grains in P5 ñ 10 grains in P3,

90,000 / 10 = 9,000 gallon capacity, 9,000 x .3 (30% in P16)

= 2700 gallons, which is loaded into L7 through L13, the

daily averages. For this example, the smart reserve at

START-UP, would be 2700 gallon x 1.2 (120% of the daily

average) = 3240 gallon. This daily average will change as

actual water usage information is gathered.

P16 *** Fixed Reserve

capacity

If P15 is set at 1 or 3, enter the fixed reserve capacity (in gallons) (m3) that

the unit will look for as explained in sections P2 and P15 above. Not used

in Alternating mode.

P17 Operation type Self explanatory. 3 = Single or parallel Softener or Tank; 4 = Single or

Parallel Filter.

P18 Salt/capacity

lockout

Allows for the lock out of P4 and P5 so that NO unauthorized changes to

the programmed values can be made.

P19 Flow Sensor Select This parameter is used to select the flow sensor that is to be used with

the system. The factory-preset value is 1 for a 1-inch turbine. The range is

1 - 4.

1 = Autotrol 1-inch turbine, 2 = Autotrol 2-inch turbine, 3 = user

programmable K-factor, 4 = user programmable pulse equivalent. The

respective meter manufacturer should supply the K-factors or pulse

equivalents for individual meters.

P20 K-factor or pulse

equivalent

The range is 000.01 to 255.00 in 0.01 steps. How this number is used is

defined by the values stored in P12 (units of measure) and P19 (flow

sensor select). P12 is used to define gallons or liters (0 = gallons, 1 =

liters). P19 is used to define K-factor or pulse equivalent (3 = K-factor, 4 =

pulse equivalent). K-factor is defined as pulses per gallon or pulses per

liter. Signet and Sea-Flow are two flow sensor manufacturers that publish

a K-factor. The control can now use any flow sensor as long as the

programmed K-factor is correct. The pulse equivalent is defined as

gallons or liters per pulse. The control will register 5 gallons of flow for

every pulse if P12 = 0, P19 = 4 and P20 = 5.00. Badger Meter is one

manufacturer that uses a pulse equivalent. The control will not show flow

rate if P19 = 4 (pulse equivalent). This is because pulses are accumulated

over 10 seconds and flow rate is displayed in gallons per minute. The

control will alternate between time of day and capacity remaining or

regeneration time remaining during normal operation.

P21 Remote

regeneration/

backwash switch

delay

This parameter is used to program the length of signal time required to

initiate a regeneration/backwash using a differential pressure switch or

remote start button/contact. The range is 1 to 254 seconds in 1-second

steps. The default is 60 seconds. A counter starts when there is a closed

dry contact (no voltage) to this input. A regeneration/backwash will start

when the contacts remain closed for the programmed time. The counter

will reset to zero when the contacts open for at least 0.02 seconds. The

remote regeneration input cannot be used to perform a double manual

regeneration. The remote regeneration input is ignored during a

regeneration/backwash.

P22 Factory use only DO NOT CHANGE

Number Description of

Program Values Explanation

4.0 Performa Cv Performance Charts and Graphs

4.1 General Specification

Hydrostatic Test Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 300 psi (20.69 bar)

Working Pressure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-120 psi (1.38 - 8.27 bar)

Standard Electrical Rating. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 962: series wall transformer 12V 60 Hz, 12V 50 Hz

942F: 7 day or 12 day/24 hour 50 Hz 12 V transformer, 60 Hz 120 Vac or 12 V transformer

Electrical Cord (standard rating) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60-inch (1.5-m) 3-wire with plug

Pressure Tank Thread . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1/2-inch—8 male

Riser Pipe Diameter Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.050-inch OD (26.7-mm)

Riser Pipe Length . . . . . . . . . . . . . . . . . . . . . . . . . . 1/2 inch ±1/2 inch (13 mm ± 13 mm) higher than the top of tank

Standard Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-inch (25.4-mm) copper tube adapters

Optional Connections . . . . . . . . . . . . . . . . . . . . . . . 1-1/4-inch, 3/4-inch, 22-mm, and 28-mm copper tube adapters

3/4-inch BSPT, 1-inch BSPT, 1-inch NPT brass pipe adapters

3/4-inch, 1-inch, 1-1/4-inch, 25-mm CPVC tube adapters

Brine Line Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3/8-inch NPT male

Drain Line Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3/4-inch NPT male

Optional Bypass Valve. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Rotating handles, full 1-inch porting, reinforced Noryl

Control Module, Tank Adapter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Reinforced Noryl

Rubber Goods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Compounded for cold water service

Program Clock (Timer) 942F: Available in 7- to 12-day English, German, French, Italian, Spanish, Japanese

962, 962F, 962TC, 962FTC: Available in English, German, French, Italian, Spanish, Japanese

Brine Refill Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .0.74 and 1.3 GPM

External Backwash Controllers . . . . . . . . . . . . 5, 7, 10, 12, 15, 20 GPM. Beyond 20 GPM must be outside sourced.

4.2 Injector Curves

Injector "L" in a Performa Cv Valve

Injector "M" in a Performa Cv Valve

Injector "N" in a Performa Cv Valve

Injector "Q" in a Performa Cv Valve

Injector "R" in a Performa Cv Valve

4.3 Performa Cv Softener Performance Data

Table 4.1 - Performa Cv Injector Performance Chart

Injectors L - R Flow Rate Charts (gpm)

PSI L M N Q R

Draw Rinse Draw Rinse Draw Rinse Draw Rinse Draw Rinse

20 0.26 0.4 0.3 0.5 0.4 0.65 0.4 0.9 0.45 1.2

30 0.3 0.45 0.4 0.55 0.45 0.75 0.5 0.95 0.5 1.3

60 0.5 0.6 0.6 0.8 0.75 1 0.82 1.4 0.9 1.75

80 0.6 0.65 0.7 0.85 0.8 1.1 0.9 1.6 1 2

100 0.6 0.76 0.7 0.9 0.8 1.6 0.95 1.8 1.1 2.2

Injectors L - R Flow Rate Charts (Lpm)

Bar L M N Q R

Draw Rinse Draw Rinse Draw Rinse Draw Rinse Draw Rinse

1.4 0.98 1.5 1.1 1.9 1.5 2.5 1.5 3.4 1.7 4.5

2.1 1.1 1.7 1.5 2.1 1.7 2.8 1.9 3.6 1.9 4.9

4.2 1.9 2.3 2.3 6 2.8 3.8 3.1 5.3 3.4 6.6

5.6 2.3 2.5 2.6 3.2 3 4.2 3.4 6 3.8 7.6

7 2.3 2.9 2.6 3.4 3 4.9 3.6 6.8 4.2 8.3

Table 4.2 - Service and Backwash Flow Performance Data

Flow vs Pressure Drop (gpm) Flow vs Pressure Drop (Lpm)

PSI Service (Cv 6.5) Backwash (Cv 4.0) Bar Service (Cv 6.5) Backwash Cv 4.0)

5 15 9 0.35 56 34

10 20 13 0.7 76 49

15 25 16 1 95 61

20 29 18 1.4 109 68

25 32 20 1.7 121 76

30 35 22 2.1 132 83

Table 4.3 - Recommended Drain Flow Controls (Backwash Anion and Cation Resin @ 55°F (12.7°C) Water

Temperature

Tank Diameter

Inches (mm)

Bed Area

sq. ft.

Anion Resin @ 3 gpm/sq ft

(m3h/sq ft)

Cation Resin @ 5 gpm/sq

(m3h/sq ft)

14 (35.6) 1.02 3 (.7) 5 (1.1)

16 (40.6) 1.38 4 (.9) 7 (1.5)

18 (45.7) 1.76 5 (1.1) 8 (1.8)

21 (53.3) 2.4 7 (1.5) 12 (2.7)

*May exceed 25 psi or 1.72 bar pressure drop.

Table 4.4 - Performa Filter

Pressure Loss vs Flow (gpm)

PSI Service (Cv 6.5) Backwash (Cv 5.0)

515 11

10 20 16

15 25 19

20 29 22

25 32 25

30 35 27

Pressure Loss vs Flow (Lpm)

Bar Service (Kv 5.6) Backwash (Kv 5.8)

0.35 56 42

0.7 76 61

195 72

1.4 109 83

1.7 121 95

2.1 132 102

Table 4.5 - Typical Backwash Flow Requirements for Various Filter Medias (based on 55°F (12.7°C) water

temperature)

GAC/CARBON FILTER-AG, CALCITE

GREENSAND

BIRM

SAND, MULTI-MEDIA

Tan k D ia .

inches (mm)

Bed Area

sq. ft.

8 gpm/sq ft

(Lpm/sq ft)

10 gpm/sq ft

(Lpm/sq ft)

12 gpm/sq ft

(Lpm/sq ft)

15 gpm/sq ft

(Lpm/sq ft)

14 (35.6) 1.02 8 (30) 10 (38) 12 (45) 15 (57)

16 (40.6) 1.38 11 (42) 13 (49) 16 (61) 20 (76)

18 (45.7) 1.76 14 (53) 17 (64) 21 (79) *26 (98)

21 (53.3) 2.4 19 (72) 24 (91) *29 (98)

24 (60.9) 3.14 25 (95)

* May exceed 25 psi or 1.72 bar pressure drop during backwash of second unit.

NR = Not Recommended. A flow control on the service outlet of each valve may be required to insure proper

backwash volume to backwashing unit.

Table 4.6 - Performa Cv Filter Sizing Selection Guide for Dual Unit Filters.

Typical backwash flow requirements for various filter medias (based on 55°F (12.7°C) water temperature.

GAC/CARBON FILTER-AG, CALCITE

GREENSAND

BIRM

SAND, MULTI-MEDIA

Tan k D ia .

inches (mm)

Bed Area

sq. ft.

8 gpm/sq ft

(Lpm/sq ft)

10 gpm/sq ft

(Lpm/sq ft)

12 gpm/sq ft

(Lpm/sq ft)

15 gpm/sq ft

(Lpm/sq ft)

14 (35.6) 1.02 8 (30) 10 (38) 12 (45) NR

16 (40.6) 1.38 11 (42) 13 (49) NR NR

18 (45.7) 1.76 *14 (53) NR NR NR

21 (53.3) 2.4 NR NR NR NR

5.0 Performa Cv Service and Troubleshooting

5.1 Historical Data

Level III Memory Locations

To assist in troubleshooting the Water Conditioning

System, the contents of the controller memory can be

examined to determine the status of the control and the

history of water usage. To view the controller’s memory

locations “L1” to “L15” described in Table 5.1, the

location viewing mode must be selected. This mode

can be selected by simultaneously pressing the

LEFT ARROW (←) and the UP ARROW (↑) buttons.

The control will then show “L1” on the display.

Locations can be stepped through in the same method

as described for Level II programming. However, the

[SET] button is inactive except for L4. If [SET] is

pressed when L4 is displayed, Peak Flow is reset to

zero. If [SET] is pressed when any other location is

displayed, the control will beep.

Table 5.1 - Level III Historical Data

Regeneration Cycle Advance

A function is used to advance the control to the next

stop position during a regeneration. Pressing and

holding the LEFT ARROW ( ← ) button after the control

has stopped at a cycle position (BACKWASH for

example) will cause the control to cancel the park time

in that position and advance to the next cycle park

position (BRINE DRAW for example). The regeneration

time remaining will decrease by the amount of park

time that was skipped. This function will not work when

the motor is on. The control will beep if the LEFT

ARROW ( ← ) button is held for 2.5 seconds and the

motor output is on.

Regeneration/Backwash Cancel

The regeneration/backwash may be cancelled at any

time during the operation by pressing the SET button

and the LEFT ARROW ( ← ) for 3 seconds. ERR 3 will

appear on the display and the control will advance to

the Complete position. The control may be manually

advanced by turning the cam shaft

COUNTERCLOCKWISE to the complete position.

Location Range Description

L1 1 - 7 Day

L2 0 - 255 Days since last regeneration

L3 1:00-12:59 AM/PM

0:00-23:59 Time of day that peak flow occurred

L4 0-200 (0-50.0) Peak Flow in gallons per minute (m3/hr) since location reset

L5 0-655360(0-6553.6) Water used today in gallons (m3) since time of regeneration

L6 0-655360(0-6553.6) Water used since last regeneration in gallons (m3)

L7 0-655360(0-6553.6) Average water usage for Day 1 in gallons (m3)

L8 0-655360(0-6553.6) Average water usage for Day 2 in gallons (m3)

L9 0-655360(0-6553.6) Average water usage for Day 3 in gallons (m3)

L10 0-655360(0-6553.6) Average water usage for Day 4 in gallons (m3)

L11 0-655360(0-6553.6) Average water usage for Day 5 in gallons (m3)

L12 0-655360(0-6553.6) Average water usage for Day 6 in gallons (m3)

L13 0-655360(0-6553.6) Average water usage for Day 7 in gallons (m3)

L14 0-999990(0-99999.9) Total water used since controller installed in gallons or (m3)(least significant

digits)

L15 0-167(0-16) Total water used since controller installed in gallons x 106 or (m3)(most

significant digits)

5.2 Preventative Maintenance

Injector Screen and Injector

Inspect and clean brine tank and screen filter on end of

brine pickup tube once a year or when sediment

appears in the bottom of the brine tank.

Clean injector screen and injector once a year:

1. Unplug the wall-mount transformer.

2. Shut off water supply or put bypass valve(s) into

bypass position.

3. Relieve system pressure by opening valve No. 7

(at rear) with a screwdriver.

4. Using a screwdriver, remove injector screen and

injector cap (Figure 5.1).

5. Clean screen using a fine brush. Flush until clean.

6. Using a needle-nose pliers, pull injector straight

out.

7. Flush water into the injector screen recess of the

valve body to flush debris out through the injector

recess.

8. Clean and flush the injector.

9. Lubricate the O-rings on the injector, injector cap

and injector screen with silicone lubricant only!

10. Reinstall the injector, injector cap and injector

screen.

IMPORTANT: Do not overtighten the plastic cap. Seat

the cap lightly into position. Overtightening may cause

breakage of the plastic cap that may not be

immediately evident.

11. Plug the wall-mount transformer into outlet; reset

clock if necessary.

12. Slowly open water supply valve or return bypass

valve(s) to the “service” position.

Figure 5.1

Water Meter Maintenance

The metering device used with the 962 Cv demand

controls may require simple maintenance. In rare

instances, the turbine wheel of the water meter can

collect small particles of oxidized iron, eventually

preventing the wheel from turning.

1. Shut off the water supply or put the bypass valve(s)

into the bypass position.

2. Relieve pressure by opening the Backwash Drain

Valve (the seventh back from the control) with a

screwdriver.

3. Loosen and remove the pipe/tube adapters or

1265 bypass from the inlet and outlet of the valve

body.

4. Using a needle-nose pliers, remove the turbine

from the outlet housing. Grasp one of the four

vanes of the outer gland and pull straight out to

remove turbine assembly from the outlet of the

valve (Figure 5.1).

5. Carefully remove the turbine wheel from the

housing. Use a toothbrush to lightly scrub the iron

off the magnet. Iron buildup on the surfaces can be

removed by soaking the wheel in a mild sodium

hydrosulfite (such as RoVer*) solution for a few

minutes. Flush thoroughly with water.

6. Carefully reinstall the turbine wheel into the turbine

cage housing. Make sure that the shaft of the wheel

seats into the bearing of the cage. Reassemble the

turbine cage and check that the wheel rotates

freely.

7. Reinstall the turbine cage into the outlet of the

valve.

8. Reinstall the pipe/tube adapters or 1265 bypass to

the inlet and outlet of the valve.

9. Turn on the water supply or put the bypass valve(s)

into the service position and purge the air out of the

system.

To check for proper meter operation, open a

downstream faucet and observe the water flow

indication, blinking colon, on the control display.

*RoVer is a trademark of Hach Chemical Company.

Injector

Injector Screen

Cap

Turbine

5.3 Removing the Valve Assembly for

Servicing

1. Unplug the power cord.

2. Shut off water supply or put bypass valve(s) into

bypass position.

3. Remove cover and with screwdriver, relieve tank

pressure by pushing open valve No. 7 (rear flapper)

on control as shown (Figure 5.2).

Figure 5.2

4. When used with a globe valve bypass, loosen and

detach the inlet, outlet, brine and drain lines from

the valve. If using the 1265 bypass, loosen and

remove valve from bypass as well as loosening and

removing the brine and drain lines.

5. Unscrew (counterclockwise) and remove valve

from tank.

6. To replace the control valve, reverse the above

procedure.

5.4 Removing the Control

Complete the following steps to remove the 960

ProSoft control for servicing:

1. Unplug the wall-mount transformer.

2. Shut off the water supply or put the bypass valve(s)

into bypass position.

3. Remove the rear cover by depressing the two tabs

provided on the cover, Figure 5.3. Lift the front of

the cover and remove to expose the valve body.

Figure 5.3

4. Relieve system pressure by opening the Backwash

Drain Valve (the seventh valve back from the

control) with a screwdriver, Figure 5.4.

Figure 5.4

5. To remove the camshaft or to reinstall it, the arrow

on the rear of the cam shaft must be pointing at the

line on the rear “hoop” of the top plate. This occurs

when the cycle indicator is rotated to the refill

position. Press down on the back of the camshaft

to disengage it from the rear “hoop” of the top

plate, Figure 5.5.

Slide the camshaft back to disengage it from the

timer, Figure 5.6.

Figure 5.5

Tab

Figure 5.6

6. Disconnect the turbine probe from the turbine

assembly.

7. Lift the control off the valve, Figure 5.7. To replace

the control, reverse the above procedure. Note that

the camshaft needs to be positioned correctly

before it can be inserted into the back of the

control. There is a locating arrow on the camshaft.

Position the arrow on the top of the shaft and slide

the camshaft into the control. Push up on the end

of the camshaft, furthest from the timer, snapping it

into place.

Figure 5.7

5.5 Identification of Control Valving

1 Brine Valve

2 Bypass Valve

3 Inlet Valve

4 Outlet Valve

5 Refill Valve

6 Rinse Drain Valve

7 Backwash Drain Valves

5.7 Performa Cv Softener Flow Diagrams

1Brine

Adjustment

Inlet

Outlet

Drain

Brine

Tank

Riser Tube

Valve No.

1 - Closed

2 - Closed

3 - Open

4 - Open

5 - Closed

6 - Closed

7 - Closed

Name

Brine

By-Pass

Inlet

Outlet

2nd Tank Top

Purge

Backwash

Auxiliary D

Auxiliary B

Auxiliary A

Auxiliary C

2 Backwash Position

1 Service Position

Brine

Adjustment

Inlet

Outlet

Drain

Brine

Tank

Riser Tube

Valve No.

1 - Closed

2 - Open

3 - Closed

4 - Open

5 - Closed

6 - Closed

7 - Open

Name

Brine

By-Pass

Inlet

Outlet

2nd Tank Top

Purge

Backwash

Auxiliary D

Auxiliary B

Auxiliary A

Auxiliary C

5.6 Valve Disc Principle of Operation

4 Fast Rinse Position

3 Brine/Slow Rinse Position

Brine

Adjustment

Inlet

Outlet

Drain

Brine

Tank

Riser Tube

Valve No.

1 - Open

2 - Open

3 - Closed

4 - Closed

5 - Open

6 - Open

7 - Closed

Name

Brine

By-Pass

Inlet

Outlet

2nd Tank Top

Purge

Backwash

Auxiliary D

Auxiliary B

Auxiliary A

Auxiliary C

Brine

Adjustment

Inlet

Outlet

Drain

Brine

Tank

Riser Tube

Valve No.

1 - Closed

2 - Open

3 - Open

4 - Closed

5 - Open

6 - Open

7 - Closed

Name

Brine

By-Pass

Inlet

Outlet

2nd Tank Top

Purge

Backwash

Auxiliary D

Auxiliary B

Auxiliary A

Auxiliary C

Brine

Adjustment

Inlet

Outlet

Drain

Brine

Tank

Riser Tube

Valve No.

1 - Open

2 - Closed

3 - Open

4 - Open

5 - Closed

6 - Closed

7 - Closed

Name

Brine

By-Pass

Inlet

Outlet

2nd Tank Top

Purge

Backwash

Auxiliary D

Auxiliary B

Auxiliary A

Auxiliary C

5 Refill Position

5.8 Performa Cv Filter Flow Diagrams

1 Backwash Position

2 Fast Rinse Position

Brine

Adjustment

Inlet

Outlet

Drain

Brine

Tank

Riser Tube

Valve No.

1 - Open

2 - Open

3 - Closed

4 - Open

5 - Open

6 - Closed

7 - Open

Name

Brine

By-Pass

Inlet

Outlet

2nd Tank Top

Purge

Backwash

Auxiliary D

Auxiliary B

Auxiliary A

Auxiliary C

Plug

Brine

Adjustment

Inlet

Outlet

Drain

Brine

Tank

Riser Tube

Valve No.

1 - Closed

2 - Open

3 - Open

4 - Closed

5 - Closed

6 - Open

7 - Closed

Name

Brine

By-Pass

Inlet

Outlet

2nd Tank Top

Purge

Backwash

Auxiliary D

Auxiliary B

Auxiliary A

Auxiliary C

Plug

page no.

5.9 Troubleshooting

The technology upon which the Autotrol Performa

control valve is based is well established and proven in

service over many years. However, should a problem or

question arise regarding the operation of the system,

the control can be serviced easily. For parts mentioned,

refer to exploded views in the Replacement Parts

section of this manual.

IMPORTANT: Service procedures that require the

water pressure to be removed from the system are

marked with a ! after the possible cause. To remove

water pressure from the system, put the bypass valve

or three-valve bypass into the bypass position and

open the backwash drain valve (the seventh valve back

from the control) with a screwdriver. Restore system

water pressure when the service work is completed.

Valve Troubleshooting

Problem Possible Cause Solution

1. Control will not draw brine. a. Low water pressure.

b. Restricted drain line.

c. Injector plugged !

d. Injector defective !

e. Valve (2 and/or 4) not closed.

f. Damaged injector O-ring.

a. Set pump to maintain 30 psi at conditioner.

b. Remove restriction.

c. Clean injector and screen.

d. Replace injector.

e. Remove foreign matter from disc and check

disc for closing by pushing in on stem. Replace

if needed.

f. Replace injector O-ring.

2. Brine tank overflow. a. Brine valve (1) being held open.

b. Uncontrolled brine refill flow rate !

c. Valve (3 or 4) not closed during brine draw

causing refill.

d. Air leak in brine line.

a. Manually operate valve stem to flush away

obstruction.

b. Remove variable salt controller to clean.

c. Flush out foreign matter by holding disc open

and manually operating valve stem.

d. Check all connections in brine line for leaks.

Refer to instructions.

3. System using more or less salt

than salt control is set for.

a. Inaccurate setting.

b. Foreign matter in controller causing

incorrect flow rates !

c. Defective controller.

a. Correct setting.

b. Remove variable salt controller and flush out

foreign matter. Manually position control to

brine draw to clean controller (after so doing,

position control to “purge” to remove brine

from tank).

c. Replace controller.

4. Intermittent or irregular brine

draw.

a. Low water pressure.

b. Defective injector !

a. Set pump to maintain 30 psi at conditioner.

b. Replace both injector and injector cap.

5. No conditioned water after

regeneration.

a. Unit did not regenerate.

b. No salt in brine tank.

c. Plugged injector !

a. Check for power.

b. Add salt.

c. Clean injector. Flush with water.

6. Control backwashes at

excessively low or high rate.

a. Incorrect backwash controller used.

b. Foreign matter affecting controller

operation !

a. Replace with correct size controller.

b. Remove controller and ball. Flush with water.

7. Flowing or dripping water at

drain or brine line after

regeneration.

a. Drain valve (6 or 7) or brine valve (1) held

open by foreign matter or particle.

b. Valve stem return spring on top plate

weak.

a. Manually operate valve stem to flush away

obstruction.

b. Replace spring.

8. Hard water leakage during

service.

a. Improper regeneration.

b. Bypass flapper held open.

c. Leaking of bypass valve !

d. O-ring around riser tube

damaged !

a. Repeat regeneration making certain that the

correct salt dosage is set.

b. Valve needs cleaning. Contact the installer.

c. Replace O-ring.

d. Replace O-ring.

962 Control Troubleshooting

Alarms

The Model 962 continuously monitors itself and sounds

an alarm if it detects something wrong. The alarm is a

beep that is on for one second and then off for nine

seconds.

When the alarm sounds, the display shows the letters

“Err” with a number from 1 to 4. The table below lists

the Err numbers, a description of each error, the cause

of the error, and the solutions. To silence the alarm,

press any button on the control. If the error still exists,

the control will go back to the alarm condition after 30

seconds.

Model 960 Alarms

Indication Description Cause Solution

Err1 Electronics Failure Control settings need

reprogramming.

Press any key to load default values. Refer

to “Programming the Model 960 Control”.

Err2 Improper start of

regeneration (limit switch

closed when it should be

open).

Valve camshaft has been

manually rotated during a

regeneration.

Valve camshaft has been

manually rotated out of

“regeneration complete”

position.

Faulty motor.

Faulty motor drive.

Faulty switch.

Press any key to silence the alarm. (Note:

Alarm automatically clears at “TIME OF

REGEN”.)

The control will turn the motor on and drive

the camshaft to the proper location.

Replace the control.

Err3 Improper finish of

regeneration (limit switch

open when it should be

closed).

Valve camshaft has been

manually rotated out of

“regeneration complete”

position.

Faulty motor.

Faulty motor drive.

Faulty switch.

The control will turn the motor on and drive

the camshaft to the proper location.

Replace the control.

Err4 Improper control settings

(one or more settings out of

the allowable range).

One or more settings out of

the allowable range.

Hardness: Adjust range: 3 to 250.

Capacity: Adjust range: 0.1 to 140.0.

Refill control: Adjust range: 1 to 99.

Brine draw value: Adjust range per

Table 4.1.

Problem Possible Cause Solution

1. Capacity display stays at 9999

even through there is water

usage.

a. Total system capacity was calculated to

be a value greater than 9999.

a. As the water usage continues, the remaining

capacity will drop below 9999 and then other

values will be shown.

2. Timer beeps when left arrow

button is pressed.

a. Button is only active in the programming

mode.

a. Refer to the Programming section.

3. Timer does not respond to

REGEN button.

a. Button is not active in the programming

mode.

a. Refer to the Regeneration section.

4. Timer does not display time of

day.

a. Transformer is unplugged.

b. No electric power at outlet.

c. Defective transformer.

d. Defective circuit board.

a. Connect power.

b. Repair outlet or use working outlet.

c. Replace transformer.

d. Replace control.

5. Timer does not display correct

time of day.

a. Outlet operated by a switch.

b. Power outages.

a. Use outlet not controlled by switch.

b. Reset Time of Day.

Problem Possible Cause Solution

6. No water flow display when

water is flowing (colon does

not blink).

a. Bypass valve in bypass position.

b. Meter probe disconnected or not fully

connected to meter housing.

c. Restricted meter turbine rotation due to

foreign material in meter !

d. Defective meter probe.

e. Defective circuit board.

a. Shift bypass valve into service position.

b. Fully insert probe into meter housing.

c. Remove meter housing, free up turbine and

flush with clean water. Turbine should spin

freely. If not, refer to the Water Meter

Maintenance section.

d. Replace control.

e. Replace control.

7. Control display is frozen at

Regen Time Remaining.

a. Back to back regenerations were

requested.

a. Refer to the Manual Regeneration section.

8. Control regenerates at the

wrong time of day.

a. Power outages.

b. Time of day set incorrectly.

c. Time of regeneration set incorrectly.

a. Reset time of day to correct time of day.

b. Reset time of day to correct time of day.

c. Reset time of regeneration.

9. Timer stalled in regeneration

cycle.

a. Motor not operating.

b. Motor runs backwards.

c. No electric power at outlet.

d. Incorrect voltage or frequency (Hz).

e. Broken gear.

f. Defective switch.

g. Air leak in brine connections (pressure

locked flapper).

h. Binding of camshaft.

i. Water pressure greater than 125 psi

during regeneration.

j. Defective circuit board.

a. Replace control.

b. Replace control.

c. Repair outlet or use working outlet.

d. Replace timer and/or transformer with one of

correct voltage and frequency (Hz).

e. Replace control.

f. Replace control.

g. Check all junction points and make

appropriate corrections.

h. Remove foreign object obstruction from valve

discs or camshaft.

i. Install pressure regulator to reduce pressure.

j. Replace control.

10. Continuous regeneration.

Camshaft does not stop at the

end of regeneration.

a. Broken projection on drive gear.

b. Defective switch.

a. Replace control.

b. Replace control.

11. Control does not regenerate

automatically or when REGEN

button is depressed.

a. Transformer unplugged.

b. No electric power at outlet.

c. Defective motor.

d. Broken gear.

e. Binding in gear train.

f. Defective switch.

a. Connect power.

b. Repair outlet or use working outlet.

c. Replace control.

d. Replace control.

e. Replace control.

f. Replace control.

12. Control does not regenerate

automatically but does

regenerate when REGEN

button is depressed.

a. If water flow display is not operative, refer

to item 5 in this table.

b. Incorrect hardness and capacity settings.

c. Defective circuit board.

a. Refer to item 5 in this table.

b. Set new control values. Refer to the

Programming section.

c. Replace control.

13. Run out of soft water between

regenerations.

a. Improper regeneration.

b. Fouled resin bed.

c. Incorrect salt setting.

d. Incorrect hardness or capacity settings.

e. Water hardness has increased.

f. Restricted meter turbine rotation due to

foreign material in meter housing !

g. Excessive water usage below 1/5 gallon

per minute.

a. Repeat regeneration making certain that

correct salt dosage is used.

b. Use resin cleaner.

c. Set salt control to proper level. Refer to the

Programming section in this manual.

d. Set to correct values. Refer to the

Programming section in this manual.

e. Set to new value. Refer to the Programming

section in this manual.

f. Remove meter housing, free up turbine, and

flush with clean water. Turbine should spin

freely, if not, replace meter.

g. Repair leaky plumbing and/or fixtures.

6.0 Performa Cv Parts

6.1 Valve Component Exploded View

Performa Valve

6.2 Parts List

* Not Shown

Code

Part

No. Description Qty. Code

Part

No. Description Qty.

1 1000413 Performa Cv Softener Valve Assy, w/o 1 10 1010429 O-Ring 1

Flow Controls 11 1035622 Tank Ring 1

1000418 Performa Cv Filter Valve Assy, w/o Flow Control 12 Plumbing Adapter Kits: 1

2 1035611 962 Softener Cam Assy, Single Unit 1 1001606 3/4-inch Copper Tube Adapter Kit

1030377 962 Softener Cam Assy, Multi Unit 1001670 1-inch Copper Tube Adapter Kit

1030380 962F Filter Cam Assy, Single Unit 1041210 1-1/4-inch Copper Tube Adapter Kit

1030384 962F Filter Cam Assy, Multi Unit 1001608 22-mm Copper Tube Adapter Kit

3 Drain Control Assembly: 1 1001609 28-mm Copper Tube Adapter Kit

1030355 DLFC Assy, 5 gpm 1001613 3/4-inch CPVC Tube Adapter Kit

1030356 DLFC Assy, 6 gpm 1001614 1-inch CPVC Tube Adapter Kit

1030357 DLFC Assy, 7 gpm 1001615 25-mm CPVC Tube Adapter Kit

1030358 DLFC Assy, 8 gpm 1001769 3/4-inch NPT Plastic Pipe Adapter Kit

1030359 DLFC Assy, 9 gpm 1001603 1-inch NPT Plastic Pipe Adapter Kit

1030360 DLFC Assy, 10 gpm 1001604 3/4-inch BSPT Plastic Pipe Adapter Kit

1000406 DLFC Assy, 12 gpm 1001605 1-inch BSPT Plastic Pipe Adapter Kit

1000407 DLFC Assy, 15 gpm 1001611 3/4-inch BSPT Brass Pipe Adapter Kit

1000408 DLFC Assy, 17 gpm 1001610 1-inch NPT Brass Pipe Adapter Kit

1000409 DLFC Assy, 20 gpm 1001612 1-inch BSPT Brass Pipe Adapter Kit

1000410 DLFC Assy, 25 gpm 13 1033444 Turbine Assembly 1

4 1030502 Ball, Flow Control 2 14 1001580 Spring, Flapper Valve

5 Injector Assembly (includes O-Rings): 1 15 1030372 Cover 1

1035736 “L” Injector - Orange * Valve Disc Kit:

1035737 “M” Injector - Brown 1041174 Standard

1035738 “N” Injector - Green 1041175 Severe Service

1035739 “Q” Injector - Purple * 1034312 Interconnect Cable, Dual Operation

1035884 “R” Injector - Dark Grey 1035593 Interconnect Cable, Triplex Operation

6 1000269 Injector Cap Assembly (includes O-RIngs): 1 * 1075768 Battery, 9-Volt Rechargable

7 Brine Refill Control 1 * Parallel Kits, Multi-unit Operation

1000224 .74 gpm * 1035923 Dual Parallel Softener Kit

1000519 1.3 gpm * 1035925 Triplex Parallel Softener Kit

8 1002449 Drain Fitting Elbow (3/4” hose barbed) 1 * 1035926 Triplex Parallel Filter

9 1000226 Screen/Cap Assembly 1

6.3 Performa Cv Controls

1265 Bypass

Performa Cv 962F TC

BACKWASH COMPLETE TIME OF DAY

TIME OF BACKWASH

BACKWASH CYCLE

TIME REMAINING

BACKWASH

DAY PM

SET

Clear

Window

Performa Cv 962

REGENERATION COMPLETE

TIME OF DAY

TIME OF REGEN

HARDNESS

SALT AMOUNT

CAPACITY

REGEN TIME

REMAINING

REGEN

FLOW PM

SET

Performa Cv 962TC

REGENERATION COMPLETE

TIME OF DAY

TIME OF REGEN

SALT AMOUNT

REGEN TIME

REMAINING

REGEN

DAY PM

SET

Clear

Window

Performa Cv Filter

BACKWASH COMPLETE TIME OF DAY

TIME OF REGEN

SET VALUE TO 10

SET VALUE TO .5

CAPACITY

REGEN TIME

REMAINING

REGEN

FLOW PM

SET

Clear

Window

Code

Part

No. Description Qty.

1 1053810 Performa Cv 962 50 Hz Control 1

1053811 Performa Cv 962 60 Hz Control

2 1053812 Performa CV 962FTC 50 Hz Control 1

1053813 Performa CV 962FTC 60 Hz Control

3 1053814 Performa CV 962TC 50 Hz Control 1

1053815 Performa CV 962TC 60 Hz Control

4 1053808 Performa CV 962F 50 Hz Control 1

1053809 Performa CV 962F 60 Hz Control

51040930 1265 Bypass 1

*1053780 Performa Cv 942F, 120V, 60 Hz, 7 Day Control 1

1053781 Performa Cv 942F, 120V, 60 Hz, 12 Day Control

* 1000811 Transformer 1

* 1000907 Transformer Extension Cord, 15 feet (4.6 m) 1

* 1034264 Y-Splitter (run 2 units from 1 transformer) 1

* Not Shown

Printed in USA P/N 1228354 Rev. D

PerformaCv Performa Cv962 Control User Manual

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