SMART Payout Manual Set Section 1 Ticket
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SMART TICKET INTEGRATION GUIDE SMART Ticket Integration Guide MANUAL AMENDMENTS Rev. Date 18-01-13 Amendment Details First Issue Copyright © Innovative Technology Ltd 2011 Issued by AB GA860-2 SMART Ticket Integration Guide SMART TICKET MANUAL - INTRODUCTION MANUAL AMENDMENTS 1 COPYRIGHT 4 LIMITED WARRANTY 4 PRODUCT SAFETY INFORMATION 4 INTRODUCTION 5 FEATURES 6 TYPICAL APPLICATIONS 6 1. 7 QUICK START AND CONFIGURATION GUIDE 1.1 Assembly 7 1.2 Bezel Removal and Replacement 9 1.3 Earth Bonding 10 1.5 DIP Switch Settings 11 1.5 Connectors and Pinouts 12 1.6 Technical Specifications 15 1.7 SMART Ticket Error Codes 17 1.8 NV200 Bezel Flash Codes 17 Copyright © Innovative Technology Ltd 2011 GA860-2 SMART Ticket Integration Guide MAIN HEADQUARTERS Innovative Technology Ltd Derker Street – Oldham – England - OL1 4EQ Tel: +44 161 626 9999 Fax: +44 161 620 2090 E-mail: support@innovative-technology.co.uk Web site: www.innovative-technology.co.uk BRAZIL suporte@bellis-technology.com.br CHINA support@innovative-technology.co.uk GERMANY support@automated-transactions.de SPAIN soporte@automated-transactions.es UNITED KINGDOM support@innovative-technology.co.uk UNITED STATES OF AMERICA supportusa@bellis-technology.com REST OF THE WORLD sales@innovative-technology.co.uk Copyright © Innovative Technology Ltd 2011 GA860-2 SMART Ticket Integration Guide 4 COPYRIGHT This manual set is Copyright © Innovative Technology Ltd. 2013. No part of this publication may be reproduced in any form or by any means or used to make any derivative such as translation, transformation, or adaptation without permission from Innovative Technology Ltd. The contents of this manual set may be subject to change without prior notice. LIMITED WARRANTY Innovative Technology Ltd warrants each of its hardware products to be free from defects in workmanship and materials under normal use and service for a period commencing on the date of purchase from Innovative Technology Ltd or its Authorized Reseller, and extending for the length of time stipulated by Innovative Technology Ltd. A list of Innovative Technology Ltd offices can be found in every section of this manual set. If the product proves defective within the applicable warranty period, Innovative Technology Ltd will repair or replace the product. Innovative Technology Ltd shall have the sole discretion whether to repair or replace, and any replacement product supplied may be new or reconditioned. The foregoing warranties and remedies are exclusive and are in lieu of all other warranties, expressed or implied, either in fact or by operation of law, statutory or otherwise, including warranties of merchantability and fitness for a particular purpose. Innovative Technology Ltd shall not be liable under this warranty if it’s testing and examination disclose that the alleged defect in the product does not exist or was caused by the customer's or any third person's misuse, neglect, improper installation or testing, unauthorized attempts to repair, or any other cause beyond the range of the intended use. In no event will Innovative Technology Ltd be liable for any damages, including loss of profits, cost of cover or other incidental, consequential or indirect damages arising out the installation, maintenance, use, performance, failure or interruption of a Innovative Technology Ltd product, however caused. PRODUCT SAFETY INFORMATION Throughout this manual set, we may draw your attention to key safety points that you should be aware of when using or maintaining the product. These safety points will be highlighted in a box, like this: Caution! Mains voltage is present on these terminals This manual set and the information it contains is only applicable to the model stated on the front cover, and must not be used with any other make or model. Copyright © Innovative Technology Ltd 2013 GAxxx SMART Ticket Integration Guide 5 INTRODUCTION The SMART Ticket unit is made up of three basic components: an NV200 Validator, a cashbox and a ticket module (as shown below). The smart ticket module is an add-on designed to be fitted to the Innovative Technology NV200 bank note validator. NV200 Validator Head Printer Module Cashbox Smart Ticket Front View NV200 Validator Head Printer Module Cashbox Smart Ticket Rear View Copyright © Innovative Technology Ltd 2013 GAxxx SMART Ticket Integration Guide 6 FEATURES The SMART Ticket unit has many innovative features, including: Combined bank note validator & ticket printer Market leading design Eliminates the need for coin hoppers Easy maintenance, free firmware updates Fan folded or continuous roll ticket options. TYPICAL APPLICATIONS The SMART Ticket unit can be used in a variety of situations where bank note acceptance, validation and ticket printing are needed. Some typical applications are: AWP and SWP applications Self-Serve and Retail Kiosks Casinos Parking and Ticketing Vending Copyright © Innovative Technology Ltd 2013 GAxxx SMART Ticket Integration Guide 1. 7 QUICK START AND CONFIGURATION GUIDE This section is one part of a complete manual set: most users should use this section of the manual - typical users are software engineers looking at how to make it work, project engineers evaluating their first unit, or installation engineers installing the unit into a host machine. This section contains the essential information that a user needs to quickly assemble and configure the SMART Ticket unit ready for installation into the host machine. 1.1 Assembly The Smart Ticket module is designed to be fitted to the Innovative Technology NV200 bank note validator. Connecting the SMART Ticket module to an NV200 validator is a simple operation, described in the steps outlined here: 1. Remove the NV200 cash box from the metal chassis 2. If installing into a host machine, the NV200 chassis is then mounted by using the tapped holes on either side of the chassis using 4 x M4 fixing screws and a suitable mounting bracket Information Check fixing screw length before final installation to avoid damage to the cash box. Mounting bracket NV200 chassis The length of the fixing screws fitted to either side of the chassis must be no longer than 6 mm plus the thickness of the mounting bracket. Copyright © Innovative Technology Ltd 2013 GAxxx SMART Ticket Integration Guide 3. 8 Unlock the NV200 cashbox and head release lock (if fitted) 4. Lift the silver head release catch located on the front of the NV200 5. Slide the head unit forward and lift up 6. Mount the printer module using the mounting brackets on the rear of the NV200 chassis 7. Replace the NV200 head unit taking care that the connectors on the printer module line up with the connectors on the rear of the NV200 8. Ensure the NV200 head unit is securely in place – check that the release catch is fully down Information Printer module removal. Head release catch The printer module cannot be removed until the head unit has been slid forwards. Copyright © Innovative Technology Ltd 2013 GAxxx SMART Ticket Integration Guide 1.2 9 Bezel Removal and Replacement WARNING! The front bezel should be secured to the validator head using screws if the SMART Ticket unit is being installed and transported inside a host machine. Ensure bezel is secured to validator Information The length of the bezel fixing screws must be no more than 12 mm in length. Check bezel fixing screw length before installation. The bezel on the front of the validator head has been designed to be removed and refitted very easily. To remove or refit the bezel the top cover must be open fully to allow access to the bezel mounting area. Cover release latch Validator note path cover Bezel removal and fitting Electrical connector Screw mounting holes Bezel assembly Copyright © Innovative Technology Ltd 2013 Bezel connector socket GAxxx SMART Ticket Integration Guide 10 Removing the bezel: Lift the upper cover by pulling the top latch forward. If fitted, remove the two bezel securing screws and then slide the bezel assembly upwards. Finally unplug the cable from the socket on the front of the validator head. Fitting the bezel: Lift the upper cover by pulling the latch forward. Connect the cable from the bezel assembly to the socket located on the front of the validator head and slide the assembly down into place and then close the note path upper cover. If required, the bezel can be secured in place with two M3 screws - these are fitted in the two holes at the bottom of the bezel. 1.3 Earth Bonding It is very important that the cashbox chassis is bonded to earth, as lack of proper bonding can cause communication issues and failures with the SMART Ticket unit. The earth bond should be made to any of the 8 holes in the side of the cashbox and be bonded to mains earth, typically through the Power Supply Unit. Information Earth resistance. The resistance between the cashbox and the Earth pin on the mains plug should be less than 0.7 ohms. Copyright © Innovative Technology Ltd 2013 GAxxx SMART Ticket Integration Guide 1.5 11 DIP Switch Settings The SMART Ticket has 4 configuration switches to set the various options for the unit. These options are triggered by pressing and holding the action button at the rear of the SMART Ticket. Action Device prints a single test ticket Device prints a single test ticket. Enters an error state if the tickets are low. Device prints a single barcode ticket. Device prints a single barcode ticket. Device enters an error state if the tickets are low. ON Dip 1 OFF Dip 2 OFF Dip 3 OFF Dip 4 OFF OFF OFF OFF ON ON OFF OFF OFF ON OFF OFF ON OFF Copyright © Innovative Technology Ltd 2013 Action Button GAxxx SMART Ticket Integration Guide 1.5 12 Connectors and Pinouts The SMART Ticket has multiple connectors that are used to allow interfacing and programming. Information Power always required regardless of connection type. Pins 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Power for the NV200 is always required on pins 1 and 9 of the 16 way connector. Power for the Ticket Module is always required on the 4 way connector. Reference GND_NV200 N/A RS232_RXD_TITO OPTO-_RXD_NV200 TTL_RXD_TITO OPTO+_RXD_NV200 TTL_TXD_TITO OPTO_EMITTER_TXD_NV200 V_IN_NV200 N/A RS232_RXD_NV200 RS232_TXD_TITO OPTO_COLLECTOR_TXD_NV20 0 TTL_RXD_NV200 RS232_TXD_NV200 TTL_TXD_NV200 Copyright © Innovative Technology Ltd 2013 Comment GND for NV200. Reserved for future use. RS232 (Host to TITO) Opto isolation (Host to NV200) TTL (Host to TITO) Opto isolation (Host to NV200) TTL (TITO to Host) Opto isolation (NV200 to Host) +12V or +24V supply Not connected RS232 (Host to NV200) RS232 (TITO to Host) Opto isolation (NV200 to Host) TTL (Host to NV200) RS232 (NV200 to Host) TTL (NV200 to Host) GAxxx SMART Ticket Integration Guide Pins 1 2 3 4 Reference V_IN_TITO GND V_IN_TITO GND 13 Comment +24V supply GND for TITO. Also linked to GND for NV200. +24V supply GND for TITO. Also linked to GND for NV200. Copyright © Innovative Technology Ltd 2013 GAxxx SMART Ticket Integration Guide 14 NV200 Printer Module The USB connectors are standard Type ‘B’ USB socket, and can be used for interfacing to the host machine – in this case, power must be provided through the 16 way connector & 4 way connector. The USB sockets can also be used for programming the Printer Module & the NV200 units – USB 2.0 compliant Type ‘A’ to ‘B’ lead can be used to do this. USB cables should be electrically shielded and less than 5 metres long. Copyright © Innovative Technology Ltd 2013 GAxxx SMART Ticket Integration Guide 1.6 15 Technical Specifications NV200 DC Voltage Absolute limits Supply ripple voltage Minimum 10.8 V 0V Nominal 12 V 0V Maximum 24 V 0.25 V @ 100 Hz Supply Current Standby Running Peak (motor stall) 400 mA 1.5 A 3A Interface Logic Levels Logic Low Logic High Inputs Outputs (2.2 kΩ pull-up) 0 V to 0.5 V 0.6 V +3.7 V to +12 V Pull-up voltage of host interface 50 mA per output Maximum current sink Printer Module DC Voltage Absolute limits Supply ripple voltage Minimum 22 V 0V Nominal 24 V 0V Maximum 30 V 0.5 V @ 100 Hz Supply Current Standby Printing Peak (motor stall) 200 mA 2.5 A 8A Interface Logic Levels Logic Low Logic High Inputs Outputs (2.2 kΩ pull-up) 0 V to 0.5 V 0.6 V +3.7 V to +12 V Pull-up voltage of host interface 50 mA per output Maximum current sink Copyright © Innovative Technology Ltd 2013 GAxxx SMART Ticket Integration Guide 16 Functionality Printing Method Direct Thermal Printing Dot Pitch 0.125 mm Resolution 496 dots per line Print Width 72mm Print Speed 160mm/s Ticket Print and Present < 5 Seconds Barcode Types Interleaved 2 of 5, others by request. Barcode Checking Tickets checked by the NV200 Paper Loading Automatic feed Graphic resources An SD card slot is available for storage of extra fonts and images. 16M Bit internal storage available Interface: User Ticket feed button, 4 dip-switches LEDs: Ready, Paper, Open, Fault. Interface: Protocols eSSP, Interface: Electrical Open collector, True RS232, USB Support tools Template Manager & PIPS Parameter Min (mm) Ticket Type Thermal Fan-Fold & Roll Fan Fold Ticket Width 62 Performance Max (mm) 65 Ticket Length 160 Roll paper width 80 Ticket Thickness 0.1mm 0.13mm Perforation strength 0.7Kg 1.3Kg Ticket Capacity 900 Print Head Reliability 320,000 tickets Parameter Min Max (Design Guide) Operating temperature (Ambient) +5°C +60°C Humidity 5% 95% Non Condensing Environment Copyright © Innovative Technology Ltd 2013 GAxxx SMART Ticket Integration Guide 1.7 17 SMART Ticket Error Codes The SMART Ticket unit has an inbuilt fault detection facility. If there is a configuration or other error, the Status Indicator LEDs will flash in a particular sequence; a summary of the Flash Codes for the SMART Payout unit is shown below: Yellow 1 2 3 4 5 1 No NV200 Connection detected Initialisation Fail No Print Head Ticket Path Open 2 No Paper Tab Not Found Load Fail Red 3 Diverter Not Opened Diverter Not Closed Burst Fail Cut Fail Unknown Jam 4 Unknown Error Tickets Low Status LED Copyright © Innovative Technology Ltd 2013 GAxxx SMART Ticket Integration Guide 1.8 18 NV200 Bezel Flash Codes When the SMART Ticket module is installed on an NV200 bank note validator additional fault finding help is available, as the NV200 has its own set of Flash Codes. These are displayed in the front bezel of the validator. A summary of the Bezel Flash Codes for the NV200 is shown below: Flashes Red Blue 0 0 1 2 Indicated Error None Note path open Note path jam 1 3 Unit not initialised 4 1 2 1 2 3 4 1 2 3 Cashbox removed Cashbox jam Firmware checksum error Interface checksum error Dataset checksum error EEPROM checksum error Power supply too low Power supply too high Card format 5 4 1 Payout reset Firmware mismatch 2 3 Copyright © Innovative Technology Ltd 2013 Comments Close note path Remove obstruction and follow the cleaning procedure in Section 2 of this manual set Contact ITL technical support Refit cashbox Remove trapped notes Download new firmware Download new firmware Check power supply Reprogram programming card Turn power on and off Reprogram unit GAxxx SMART Payout Manual Set MAIN HEADQUARTERS Innovative Technology Ltd Derker Street – Oldham – England - OL1 4EQ Tel: +44 161 626 9999 Fax: +44 161 620 2090 E-mail: support@innovative-technology.co.uk Web site: www.innovative-technology.co.uk BRAZIL suporte@bellis-technology.com.br CHINA support@innovative-technology.co.uk GERMANY support@automated-transactions.de SPAIN soporte@automated-transactions.es UNITED KINGDOM support@innovative-technology.co.uk UNITED STATES OF AMERICA supportusa@bellis-technology.com REST OF THE WORLD sales@innovative-technology.co.uk Copyright © Innovative Technology Ltd 2013 GAxxx
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