Solupay For Net Suite Payments UI Site Builder And SCA Guide
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Solupay for NetSuite SuitePayments Testing Guide (NetSuite User Interface, Site Builder and Suite Commerce Advanced) I. The test system can utilize the valid test cards below or even live cards to generate expected test responses. a. Testing with the following valid test cards will ONLY work in the test environment. Whether live cards or test cards are used, the test system will never settle the cards. b. Live cards can also be utilized in the test system as well. It is important to note that these cards will never settle. c. Transactions will result in a successful response unless the amounts are between $5000 - $5999.00. To simulate an unapproved Bank Response code just add $5000.00 to the desired response code. For example, to trigger response code 55 (no processors available), $5000.55 would be the amount entered. If both the dollar and penny amounts would trigger a simulated code (for example $5200.55), the penny amount trigger will control. The following is a list of response codes (remember add the following as penny’s to $5000.00): 07 Terminal Restriction: Try again later 22 Invalid Credit Card Number 25 Invalid Expiry Date 26 Invalid Amount 27 Invalid Card Holder 28 Invalid Authorization No 31 Invalid Verification String 32 Invalid Transaction Code 57 Invalid Reference No 58 Invalid AVS String, The length of the AVS String has exceeded the max. 40 characters 60 Invalid Customer Reference Number 63 Invalid Duplicate 64 Invalid Refund 68 Restricted Card Number 69 Invalid Transaction Tag 72 Data within the transaction is incorrect 89 Invalid Transarmor Token Invalid authorization number entered on a pre-auth completion. 93 The ETG response of "93 - Violation, Cannot Complete" can be returned if you tried to send a Pre-Authorization Completion transaction and one of the required conditions were not met. In order to complete a pre-authorized transaction successfully, please make sure the following conditions are met: The Pre-Authorization Completion transaction is sent using the same Gateway ID as the one used for the original Pre-Authorization transaction. The amount in the Pre-Authorization Completion is less or equal to twice the pre-authorized amount. The Pre-Authorization Completion transaction is sent no later than 15 days after the date of the initial Pre-Authorization transaction. Invalid Currency Requested 95 This error is received when a transaction is sent in a different currency than what is on the merchant processing account. The following response codes indicate a problem with the merchant configuration at Solupay. Please contact Solupay for further investigation. 11 Invalid Sequence No 12 Message Timed-out at Host 21 BCE Function Error 23 Invalid Response from Solupay 30 Invalid Date From Host The following response codes indicate a problem with the Solupay host or an error in the merchant configuration. Please contact Solupay for further investigation. 10 Invalid Transaction Description 14 Invalid Gateway ID 15 Invalid Transaction Number 16 Connection Inactive 17 Unmatched Transaction 18 Invalid Reversal Response 19 Unable to Send Socket Transaction 20 Unable to Write Transaction to File 24 Unable to Void Transaction 37 Payment Type Not Supported By Merchant 40 Unable to Connect 41 Unable to Send Logon 42 Unable to Send Trans 43 Invalid Logon 52 Terminal not Activated 53 Terminal/Gateway Mismatch 54 Invalid Processing Center 55 No Processors Available 56 Database Unavailable 61 Socket Error 62 Host not Ready The following response codes indicate the final state of a transaction. In the event of one of these codes being returned, please contact Solupay for further investigation. 08 CVV2/CID/CVC2 Data not verified 44 Address not Verified 70 Transaction Placed in Queue 73 Transaction Received from Bank 76 Reversal Pending 77 Reversal Complete 79 Reversal Sent to Bank The following response codes indicate the final state of a transaction due to custom Fraud Filters created by the Merchant. F1 Address check failed - Fraud suspected F2 Card/Check Number check failed - Fraud suspected F3 Country Check Failed - Fraud Suspected F4 Customer Reference Check Failed - Fraud Suspected F5 Email Address check failed - Fraud suspected F6 IP Address check failed - Fraud suspected Simulate unapproved Bank Responses You can use the dollar amounts between 5000.00 - 5999.00 to trigger a variety of Bank Responses, where the desired response code is added to 5000. Response Code Name Action Comments D 000 No Answer Resend Solupay received no answer from auth network S 100 Approved N/A Successfully approved S 101 Validated N/A Account Passed edit checks S 102 Verified N/A Account Passed external negative file S 103 Pre-Noted N/A Passed Pre-Note S 104 No Reason to Decline N/A Successfully approved S 105 Received and Stored N/A Successfully approved S 106 Provided Auth N/A Successfully approved Note: Indicates customized code was used in processing S 107 Request Received N/A Successfully approved Note: Indicates customized code was used in processing S 108 Approved for Activation N/A Successfully Activated S 109 Previously Processed Transaction N/A Transaction was not re-authorized with the Debit Network because it was previously processed S 110 BIN Alert N/A Successfully approved Note: Indicates customized code was used in processing S 111 Approved for Partial N/A Successfully approved Note: Indicates customized code was used in processing S 164 Conditional Approval Wait Conditional Approval - Hold shipping for 24 hours R 201 Invalid CC Number Cust Bad check digit, length, or other credit card problem R 202 Bad Amount Nonnumeric Amount If Amount sent was zero, unreadable, over ceiling limit, or exceeds maximum allowable amount. R 203 Zero Amount Fix Amount sent was zero R 204 Other Error Fix Unidentifiable error R 205 Bad Total Auth Amount Fix The sum of the authorization amount from extended data information does not equal detail record authorization Amount. Amount sent was zero, unreadable, over ceiling limit, or exceeds Maximum allowable amount. R 218 Invalid SKU Number Fix Non‐numeric value was sent R 219 Invalid Credit Plan Fix Non‐numeric value was sent R 220 Invalid Store Number Fix Non‐numeric value was sent R 225 Invalid Field Data Fix Data within transaction is incorrect R 227 Missing Companion Data Fix Specific and relevant data within transaction is absent R 229 Percents do not total 100 Fix FPO monthly payments do not total 100 Note: FPO only R 230 Payments do not total 100 Fix FPO monthly payments do not total 100 Note: FPO only R 231 Invalid Division Number Fix Division number incorrect R 233 Does not match MOP Fix Credit card number does not match method of payment type or invalid BIN 234 Duplicate Order Number Fix Unique to authorization recycle transactions. Order number already exists in system Note: Auth Recycle only R R R 235 FPO Locked 236 Auth Recycle Host System Down Resend FPO change not allowed Note: FPO only Resend Authorization recycle host system temporarily unavailable Note: Auth Recycle only R 237 FPO Not Approved Call Division does not participate in FPO. Contact your Solupay Representative for information on getting set up for FPO Note: FPO only R 238 Invalid Currency Fix Currency does not match Solupay merchant setup for division R 239 Invalid MOP for Division Fix Method of payment is invalid for the division R 240 Auth Amount for Division Fix Used by FPO R 241 Illegal Action Fix Invalid action attempted R 243 Invalid Purchase Level 3 Fix Data is inaccurate or missing, or the BIN is ineligible for P‐card R R 244 245 Invalid Encryption Format Missing or Invalid Secure Payment Data Fix Invalid encryption flag. Data is Inaccurate. Fix Visa or MasterCard authentication data not in appropriate Base 64 encoding format or data provided on A non‐e‐Commerce transaction. R 246 Merchant not MasterCard Secure code Enabled Call Division does not participate in MasterCard Secure Code. Contact your Solupay Representative for information on getting setup for MasterCard SecureCode. R 247 Check conversion Data Error Fix Proper data elements were not sent R 248 Blanks not passed in reserved field Fix Blanks not passed in Reserved Field R 249 Invalid (MCC) Fix Invalid Merchant Category (MCC) sent Fix Incorrect start date or card may require an issue number, but a start date was submitted. R 251 Invalid Start Date R 252 Invalid Issue Number Fix Issue number invalid for this BIN. R 253 Invalid Tran. Type Fix If an “R” (Retail Indicator) is sent for a transaction with a MOTO Merchant Category Code (MCC) Fix Card was authorized, but AVS did not match. The 100 was overwritten with a 260 per the merchant’s request Note: Conditional deposits only R 257 Missing Cust Service Phone Division does not participate in Soft Merchant Descriptor. R 258 Not Authorized to Send Record Call D 260 Soft AVS Cust. Authorization network could not reach the bank which issued the card 261 Account Not Eligible For Division’s Setup N/A Account number not eligible for division’s Account Updater program setup R Contact your Solupay Representative for information on getting set up for Soft Merchant Descriptor. 262 Authorization Code Response Date Invalid Fix Authorization code and/or response date are invalid. Note: MOP = MC, MD, VI only 263 Partial Authorization Not Allowed or Partial Authorization Request Note Valid Fix Action code or division does not allow partial authorizations or partial authorization request is not valid. R R 264 Duplicate Deposit Transaction N/A Transaction is a duplicate of a previously deposited transaction. Transaction will not be processed. R 265 Missing QHP Amount Fix Missing QHP Amount R 266 Invalid QHP Amount Fix QHP amount greater than transaction amount R R 274 Transaction Not Supported The requested transaction type is blocked from being used with this card. N/A Note: This may be the result of either an association rule, or a merchant boarding option. D 301 Issuer unavailable Resend Authorization network could not reach the bank which issued the card D 302 Credit Floor Wait Insufficient funds D 303 Processor Decline Cust. Generic decline – No other information is being provided by the Issuer D 304 Not On File Cust. No card record, or invalid/nonexistent to account specified N/A Transaction previously reversed. Note: MOP = any Debit MOP, SV, MC, MD, VI only Fix Requested reversal amount does not match original approved authorization amount. Note: MOP = MC, MD, VI only Fix Transaction cannot be matched to an authorization that was stored in the database. Note: MOP = MC, MD, VI only D D D 305 Already Reversed 306 Amount Mismatch 307 Authorization Not Found R 351 TransArmor Service Unavailable Resend TransArmor Service temporarily unavailable. D 352 Expired Lock Cust. ValueLink - Lock on funds has expired. R 353 TransArmor Invalid Token or PAN Fix TransArmor Service encountered a problem converting the given Token or PAN with the given Token Type. R 354 TransArmor Invalid Result Cust TransArmor Service encountered a problem with the resulting Token/PAN. D 401 Call Voice Issuer wants voice contact with cardholder D 402 Default Call Voice Decline D 501 Pickup Cust Card Issuer wants card returned D 502 Lost/Stolen Cust Card reported as lost/stolen Note: Does not apply to American Express D 503 Fraud/ Security Violation Cust CID did not match Note: Discover only D 505 Negative File Cust On negative file D 508 Excessive PIN try Cust Allowable number of PIN tries exceeded D 509 Over the limit Cust Exceeds withdrawal or activity amount limit D 510 Over Limit Frequency Cust Exceeds withdrawal or activity count limit D 519 On negative file Cust Account number appears on negative file D 521 Insufficient funds Cust Insufficient funds/over credit limit D 522 Card is expired Cust Card has expired D 524 Altered Data Fix Altered Data\Magnetic stripe incorrect Cust Generic Decline – No other information is being provided by the issuer. Note: This is a hard decline for BML (will never pass with recycle attempts) D 530 Do Not Honor D 531 CVV2/VAK Failure Cust Issuer has declined auth request because CVV2 or VAK failed D 534 Do Not Honor - High Fraud Cust The transaction has failed PayPal or Google Checkout risk models D 570 Stop payment order one time recurring/ installment Fix Cardholder has requested this one recurring/installment payment be stopped. 571 Revocation of Authorization for All Recurring / Installments Cust Cardholder has requested all recurring/installment payments be stopped D 572 Revocation of All Authorizations – Closed Account Cust Cardholder has requested that all authorizations be stopped for this account due to closed account. Note: Visa only D 580 Account previously activated Cust Account previously activated D 581 Unable to void Fix Unable to void D D 582 Block activation failed Fix Reserved for Future Use D 583 Block Activation Failed Fix Reserved for Future Use D 584 Issuance Does Not Meet Minimum Amount Fix Issuance does not meet minimum amount D 585 No Original Authorization Found N/A No original authorization found D 586 Outstanding Authorization, Funds on Hold N/A Outstanding Authorization, funds on hold D 587 Activation Amount Incorrect Fix Activation amount incorrect D 588 Block Activation Failed Fix Reserved for Future Use D 589 CVD Value Failure Cust Magnetic stripe CVD value failure D 590 Maximum Redemption Limit Met Cust Maximum redemption limit met D 591 Invalid CC Number Cust Bad check digit, length or other credit card problem. Issuer generated D 592 Bad Amount Fix Amount sent was zero or unreadable. Issuer generated D 594 Other Error Fix Unidentifiable error. Issuer generated D 595 New Card Issued Cust New Card Issued D 596 Suspected Fraud Cust Issuer has flagged account as suspected fraud D 599 Refund Not Allowed N/A Refund Not Allowed D 602 Invalid Institution Code Fix Card is bad, but passes MOD 10 check digit routine, wrong BIN D 603 Invalid Institution Cust Institution not valid (i.e. possible merger) D 605 Invalid Expiration Date Cust Card has expired or bad date sent. Confirm proper date D 606 Invalid Transaction Type Cust Issuer does not allow this type of transaction D 607 Invalid Amount Fix Amount not accepted by network. (This response is provided by the card issuer.) D 610 BIN Block Cust Merchant has requested Solupay not process credit cards with this BIN S 704 FPO Accepted N/A Stored in FPO database Unable to validate the debit. R 740 Match Failed Fix Authorization Record - based on amount, action code, and MOP (Batch response reason code for Debit Only) Unable to validate the Debit R/D 741 Validation Failed Fix Authorization Record - based on amount, action code, and MOP (Batch response reason code for Debit Only) R/D 750 Invalid Transit Routing Number Fix EC - ABA transit routing number is invalid, failed check digit R/D 751 Transit Routing Number Unknown Fix Transit routing number not on list of current acceptable numbers. R 752 Missing Name Fix Pertains to deposit transactions only R 753 Invalid Account Type Fix Pertains to deposit transactions only R/D 754 Account Closed Cust Bank account has been closed For PayPal and Google Checkout – the customer’s account was closed / restricted R 755 Subscriber Number Does Not Exist Cust No Account/Unable to Locate R 758 Subscriber Number Not Active Cust Account Frozen R/D 760 ACH Non-Participant Cust. EC – Banking Institution does not accept ACH transactions D 776 Duplicate Check Cust Duplicate Transaction D 777 Original transaction was not approved Cust Original not approved D 787 Rejected Code 3 (Risk) Cust Decline High Risk D 788 Refund or partial amount is > original sale amount Fix Refund Greater than original sale D 802 Positive ID Voice Issuer requires further information D 806 Restraint Cust Card has been restricted D 811 Invalid Security Code Fix American Express CID is incorrect D 813 Invalid PIN Cust PIN for online debit transactions is incorrect D 825 No Account Cust Account does not exist Fix Service Established (SE) number is incorrect, closed or Issuer does not allow this type of transaction D 833 Invalid Merchant R 834 Unauthorized User Fix Method of payment is invalid for the division System error/malfunction with Issuer for Debit – The link is down or setup issue; contact your Solupay representative. D 902 Process Unavailable Resend/ Call/ Cust. D 903 Invalid Expiration Cust Invalid or expired expiration date D 904 Invalid Effective Cust./ Resend Card not active D 997 Acquirer Error Call Acquiring bank configuration problem. Contact your Solupay representative. Auth Code Responses The following Auth Code responses may be generated by Solupay to indicate the status of an authorized transaction based on your processing parameters. Code Description notdep Not deposited rcycle Not deposited – transaction sent to Solupay recycle program sofdep Deposited transaction with a soft decline tntCxx Test only (do not send in production) tstxxx Test only (do not send in production
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