Solupay For Net Suite Payments UI Site Builder And SCA Guide

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Solupay for NetSuite SuitePayments
Testing Guide
(NetSuite User Interface, Site Builder and Suite Commerce Advanced)
I. The test system can utilize the valid test cards below or even live cards to generate expected test responses.
a. Testing with the following valid test cards will ONLY work in the test environment. Whether live cards or test cards are used, the test
system will never settle the cards.
b. Live cards can also be utilized in the test system as well. It is important to note that these cards will never settle.
c. Transactions will result in a successful response unless the amounts are between $5000 - $5999.00. To simulate an unapproved Bank
Response code just add $5000.00 to the desired response code. For example, to trigger response code 55 (no processors available),
$5000.55 would be the amount entered.
If both the dollar and penny amounts would trigger a simulated code (for example $5200.55), the penny amount trigger will control.
The following is a list of response codes (remember add the following as penny’s to $5000.00):
07
Terminal Restriction: Try again later
22
Invalid Credit Card Number
25
Invalid Expiry Date
26
Invalid Amount
27
Invalid Card Holder
28
Invalid Authorization No
31
Invalid Verification String
32
Invalid Transaction Code
57
Invalid Reference No
58
Invalid AVS String, The length of the AVS String has exceeded the max. 40 characters
60
Invalid Customer Reference Number
63
Invalid Duplicate
64
Invalid Refund
68
Restricted Card Number
69
Invalid Transaction Tag
72
Data within the transaction is incorrect
89
Invalid Transarmor Token
93
Invalid authorization number entered on a pre-auth completion.
The ETG response of "93 - Violation, Cannot Complete" can be returned if you tried to send a
Pre-Authorization Completion transaction and one of the required conditions were not met.
In order to complete a pre-authorized transaction successfully, please make sure the
following conditions are met:
The Pre-Authorization Completion transaction is sent using the same Gateway ID as the one
used for the original Pre-Authorization transaction.
The amount in the Pre-Authorization Completion is less or equal to twice the pre-authorized
amount.
The Pre-Authorization Completion transaction is sent no later than 15 days after the date of
the initial Pre-Authorization transaction.
95
Invalid Currency Requested
This error is received when a transaction is sent in a different currency than what is on the
merchant processing account.
The following response codes indicate a problem with the merchant configuration at Solupay.
Please contact Solupay for further investigation.
11
Invalid Sequence No
12
Message Timed-out at Host
21
BCE Function Error
23
Invalid Response from Solupay
30
Invalid Date From Host
The following response codes indicate a problem with the Solupay host or an error in the
merchant configuration. Please contact Solupay for further investigation.
10
Invalid Transaction Description
14
Invalid Gateway ID
15
Invalid Transaction Number
16
Connection Inactive
17
Unmatched Transaction
18
Invalid Reversal Response
19
Unable to Send Socket Transaction
20
Unable to Write Transaction to File
24
Unable to Void Transaction
37
Payment Type Not Supported By Merchant
40
Unable to Connect
41
Unable to Send Logon
42
Unable to Send Trans
43
Invalid Logon
52
Terminal not Activated
53
Terminal/Gateway Mismatch
54
Invalid Processing Center
55
No Processors Available
56
Database Unavailable
61
Socket Error
62
Host not Ready
The following response codes indicate the final state of a transaction. In the event of one of these
codes being returned, please contact Solupay for further investigation.
08
CVV2/CID/CVC2 Data not verified
44
Address not Verified
70
Transaction Placed in Queue
73
Transaction Received from Bank
76
Reversal Pending
77
Reversal Complete
79
Reversal Sent to Bank
The following response codes indicate the final state of a transaction due to custom Fraud Filters
created by the Merchant.
F1
Address check failed - Fraud suspected
F2
Card/Check Number check failed - Fraud suspected
F3
Country Check Failed - Fraud Suspected
F4
Customer Reference Check Failed - Fraud Suspected
F5
Email Address check failed - Fraud suspected
F6
IP Address check failed - Fraud suspected
Simulate unapproved Bank Responses
You can use the dollar amounts between 5000.00 - 5999.00 to trigger a variety of Bank Responses, where the desired response code is added to
5000.
Response
Code
Action
Comments
D
000
Resend
Solupay received no answer from auth
network
S
100
N/A
Successfully approved
S
101
N/A
Account Passed edit checks
S
102
N/A
Account Passed external negative file
S
103
N/A
Passed Pre-Note
S
104
N/A
Successfully approved
S
105
N/A
Successfully approved
S
106
N/A
Successfully approved Note: Indicates
customized code was used in
processing
S
107
N/A
Successfully approved Note: Indicates
customized code was used in
processing
S
108
N/A
Successfully Activated
S
109
N/A
Transaction was not re-authorized
with the Debit Network because it
was previously processed
S
110
N/A
Successfully approved Note: Indicates
customized code was used in
processing
S
111
N/A
Successfully approved Note: Indicates
customized code was used in
processing
S
164
Wait
Conditional Approval - Hold shipping
for 24 hours
R
201
Cust
Bad check digit, length, or other credit
card problem
R
202
If
Amount sent was zero, unreadable,
over ceiling limit, or exceeds
maximum allowable amount.
R
203
Fix
Amount sent was zero
R
204
Fix
Unidentifiable error
R
205
Fix
The sum of the authorization amount
from extended data information does
not equal detail record authorization
Amount. Amount sent was zero,
unreadable, over ceiling limit, or
exceeds Maximum allowable amount.
R
218
Fix
Non‐numeric value was sent
R
219
Fix
Non‐numeric value was sent
R
220
Fix
Non‐numeric value was sent
R
225
Fix
Data within transaction is incorrect
R
227
Fix
Specific and relevant data within
transaction is absent
R
229
Fix
FPO monthly payments do not total
100 Note: FPO only
R
230
Fix
FPO monthly payments do not total
100 Note: FPO only
R
231
Fix
Division number incorrect
R
233
Fix
Credit card number does not match
method of payment type or invalid
BIN
R
234
Fix
Unique to authorization recycle
transactions. Order number already
exists in system Note: Auth Recycle
only
R
235
Resend
FPO change not allowed Note: FPO
only
R
236
Resend
Authorization recycle host system
temporarily unavailable Note: Auth
Recycle only
R
237
Call
Division does not participate in FPO.
Contact your Solupay Representative
for information on getting set up for
FPO Note: FPO only
R
238
Fix
Currency does not match Solupay
merchant setup for division
R
239
Fix
Method of payment is invalid for the
division
R
240
Fix
Used by FPO
R
241
Fix
Invalid action attempted
R
243
Fix
Data is inaccurate or missing, or the
BIN is ineligible for P‐card
R
244
Fix
Invalid encryption flag. Data is
Inaccurate.
R
245
Fix
Visa or MasterCard authentication
data not in appropriate Base 64
encoding format or data provided on
A non‐e‐Commerce transaction.
R
246
Call
Division does not participate in
MasterCard Secure Code. Contact
your Solupay Representative for
information on getting setup for
MasterCard SecureCode.
R
247
Fix
Proper data elements were not sent
R
248
Fix
Blanks not passed in Reserved Field
R
249
Fix
Invalid Merchant Category (MCC) sent
R
251
Fix
Incorrect start date or card may
require an issue number, but a start
date was submitted.
R
252
Fix
Issue number invalid for this BIN.
R
253
Fix
If an “R” (Retail Indicator) is sent for a
transaction with a MOTO Merchant
Category Code (MCC)
R
257
Fix
Card was authorized, but AVS did not
match. The 100 was overwritten with
a 260 per the merchant’s
request Note: Conditional deposits
only
R
258
Call
Division does not participate in Soft
Merchant Descriptor.
Contact your Solupay Representative
for information on getting set up for
Soft Merchant Descriptor.
D
260
Cust.
Authorization network could not
reach the bank which issued the card
R
261
N/A
Account number not eligible for
division’s Account Updater program
setup
R
262
Fix
Authorization code and/or response
date are invalid. Note: MOP = MC,
MD, VI only
R
263
Fix
Action code or division does not allow
partial authorizations or partial
authorization request is not valid.
R
264
N/A
Transaction is a duplicate of a
previously deposited transaction.
Transaction will not be processed.
R
265
Fix
Missing QHP Amount
R
266
Fix
QHP amount greater than transaction
amount
R
274
N/A
The requested transaction type is
blocked from being used with this
card.
Note: This may be the result of either
an association rule, or a merchant
boarding option.
D
301
Resend
Authorization network could not
reach the bank which issued the card
D
302
Wait
Insufficient funds
D
303
Cust.
Generic decline – No other
information is being provided by the
Issuer
D
304
Cust.
No card record, or invalid/nonexistent
to account specified
D
305
N/A
Transaction previously
reversed. Note: MOP = any Debit
MOP, SV, MC, MD, VI only
D
306
Fix
Requested reversal amount does not
match original approved authorization
amount. Note: MOP = MC, MD, VI
only
D
307
Fix
Transaction cannot be matched to an
authorization that was stored in the
database. Note: MOP = MC, MD, VI
only
R
351
Resend
TransArmor Service temporarily
unavailable.
D
352
Cust.
ValueLink - Lock on funds has expired.
R
353
Fix
TransArmor Service encountered a
problem converting the given Token
or PAN with the given Token Type.
R
354
Cust
TransArmor Service encountered a
problem with the resulting
Token/PAN.
D
401
Voice
Issuer wants voice contact with
cardholder
D
402
Voice
Decline
D
501
Cust
Card Issuer wants card returned
D
502
Cust
Card reported as
lost/stolen Note: Does not apply to
American Express
D
503
Cust
CID did not match Note: Discover only
D
505
Cust
On negative file
D
508
Cust
Allowable number of PIN tries
exceeded
D
509
Cust
Exceeds withdrawal or activity
amount limit
D
510
Cust
Exceeds withdrawal or activity count
limit
D
519
Cust
Account number appears on negative
file
D
521
Cust
Insufficient funds/over credit limit
D
522
Cust
Card has expired
D
524
Fix
Altered Data\Magnetic stripe
incorrect
D
530
Cust
Generic Decline – No other
information is being provided by the
issuer. Note: This is a hard decline for
BML (will never pass with recycle
attempts)
D
531
Cust
Issuer has declined auth request
because CVV2 or VAK failed
D
534
Cust
The transaction has failed PayPal or
Google Checkout risk models
D
570
Fix
Cardholder has requested
this one recurring/installment
payment be stopped.
D
571
Cust
Cardholder has
requested all recurring/installment
payments be stopped
D
572
Cust
Cardholder has requested
that all authorizations be stopped for
this account due to closed account.
Note: Visa only
D
580
Cust
Account previously activated
D
581
Fix
Unable to void
D
582
Fix
Reserved for Future Use
D
583
Fix
Reserved for Future Use
D
584
Fix
Issuance does not meet minimum
amount
D
585
N/A
No original authorization found
D
586
N/A
Outstanding Authorization, funds on
hold
D
587
Fix
Activation amount incorrect
D
588
Fix
Reserved for Future Use
D
589
Cust
Magnetic stripe CVD value failure
D
590
Cust
Maximum redemption limit met
D
591
Cust
Bad check digit, length or other credit
card problem. Issuer generated
D
592
Fix
Amount sent was zero or unreadable.
Issuer generated
D
594
Fix
Unidentifiable error. Issuer generated
D
595
Cust
New Card Issued
D
596
Cust
Issuer has flagged account as
suspected fraud
D
599
N/A
Refund Not Allowed
D
602
Fix
Card is bad, but passes MOD 10 check
digit routine, wrong BIN
D
603
Cust
Institution not valid (i.e. possible
merger)
D
605
Cust
Card has expired or bad date sent.
Confirm proper date
D
606
Cust
Issuer does not allow this type of
transaction
D
607
Fix
Amount not accepted by network.
(This response is provided by the card
issuer.)
D
610
Cust
Merchant has requested Solupay not
process credit cards with this BIN
S
704
N/A
Stored in FPO database
R
740
Fix
Unable to validate the debit.
Authorization Record - based on
amount, action code, and MOP (Batch
response reason code for Debit Only)
R/D
741
Fix
Unable to validate the Debit
Authorization Record - based on
amount, action code, and MOP (Batch
response reason code for Debit Only)
R/D
750
Fix
EC - ABA transit routing number is
invalid, failed check digit
R/D
751
Fix
Transit routing number not on list of
current acceptable numbers.
R
752
Fix
Pertains to deposit transactions only
R
753
Fix
Pertains to deposit transactions only
R/D
754
Cust
Bank account has been closed For
PayPal and Google Checkout – the
customer’s account was closed /
restricted
R
755
Cust
No Account/Unable to Locate
R
758
Cust
Account Frozen
R/D
760
Cust.
EC – Banking Institution does not
accept
ACH transactions
D
776
Cust
Duplicate Transaction
D
777
Cust
Original not approved
D
787
Cust
Decline High Risk
D
788
Fix
Refund Greater than original sale
D
802
Voice
Issuer requires further information
D
806
Cust
Card has been restricted
D
811
Fix
American Express CID is incorrect
D
813
Cust
PIN for online debit transactions is
incorrect
D
825
Cust
Account does not exist
D
833
Fix
Service Established (SE) number is
incorrect, closed or Issuer does not
allow this type of transaction
R
834
Fix
Method of payment is invalid for the
division
D
902
Resend/
Call/
Cust.
System error/malfunction with Issuer
for Debit – The link is down or setup
issue; contact your Solupay
representative.
D
903
Cust
Invalid or expired expiration date
D
904
Cust./
Resend
Card not active
D
997
Call
Acquiring bank configuration problem.
Contact your Solupay representative.
Auth Code Responses
The following Auth Code responses may be generated by Solupay to indicate the status of an authorized transaction based on your processing
parameters.
Code
Description
notdep
Not deposited
rcycle
Not deposited – transaction sent to Solupay recycle program
sofdep
Deposited transaction with a soft decline
tntCxx
Test only (do not send in production)
tstxxx
Test only (do not send in production

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