TACC Account Instructions
User Manual:
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Getting Started at TACC Page 3-7: Create and Activate your TACC Account Page 9-11: Log in to the Cluster Create and Activate your TACC Account 2 1) Log in with Institutional Credentials https://portal.tacc.utexas.edu/utdr 3 2) Create a New TACC Account 4 3) Fill out all Information 5 4) Check your E-mail Click to confirm 6 5) Log in to the TACC User Portal https://portal.tacc.utexas.edu/ *The TACC username / password used here will also be used to log in to the appropriate clusters. Log in to the Cluster 8 1) Try logging in to the Cluster (Mac/Linux) Open the program ‘Terminal’ Type ‘ssh username@cluster.tacc.utexas.edu’ >replace ‘username’ with the username you use to login to the TACC Portal >replace ‘cluster’ with the appropriate cluster (‘stampede’ or ‘lonestar’) Type your password, hit ‘return’ >same password as the TACC Portal (example below) 9 2) Try logging in to the Cluster (Windows) Download and install the program ‘PuTTY’ >http://www.chiark.greenend.org.uk/~sgtatham/putty/download.html Enter the hostname: ‘cluster.tacc.utexas.edu’, click ‘Open’ >replace ‘cluster’ with the appropriate cluster (‘stampede’ or ‘lonestar’) Enter your TACC username and password, hitting ‘return’ after each >same username and password as the TACC portal 10 3) Troubleshooting • If your username and password are not accepted, first make sure that they work in the TACC User Portal: https://portal.tacc.utexas.edu • If they work in the Portal, but not on the cluster, AND you have received confirmation that you were added to a project / allocation, then reset your password and try again in 30 minutes: https://portal.tacc.utexas.edu/password-reset • If, after resetting your password and trying again, you still are unable to log in to the cluster, then submit a ticket to the TACC help desk describing the problem: https://portal.tacc.utexas.edu/tacc-consulting 11
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