Terra Go Edge Windows Installation Guide

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Edge® Windows Installation Guide
V 3.8

Table of Contents
1.

About this Guide ................................................................................................................................. 3

2.

Installation .......................................................................................................................................... 3
2.1.

InstallShield Wizard ..................................................................................................................... 3

2.2.

License Agreement ....................................................................................................................... 3

2.3.

Silent Installation ......................................................................................................................... 6

3.

Upgrading from Previous Versions ....................................................................................................... 7

4.

Getting Started .................................................................................................................................... 8

5.

Licensing............................................................................................................................................ 13
5.1.

Online Activation ....................................................................................................................... 13

5.2.

Offline Activation ....................................................................................................................... 14

6.

Troubleshooting steps ....................................................................................................................... 15

7.

Repair ................................................................................................................................................ 16

8.

Uninstallation .................................................................................................................................... 18
8.1.

Uninstall TerraGo Edge through Add/Remove Panel .................................................................. 21

8.2.

Uninstall PostgreSQL Database Server........................................................................................ 22

8.3.

Uninstall PostGIS........................................................................................................................ 24

1. About this Guide
This document provides instructions on how to install, upgrade, configure, and uninstall the Edge web
application on the Windows platform.

2. Installation
2.1. InstallShield Wizard
1. Locate and double click the .exe executable file.
2. Once the files are extracted, the installation wizard starts as shown below:
3. Click the Next button to proceed with the installation process.

Figure 1: Installation Wizard

2.2. License Agreement
1. By default, the ‘I do not accept the terms in the license agreement’ option is selected. After
reading the License Agreement, click the ‘I accept the terms in the license agreement’ option.
2. Once you select this option, the Next button is enabled.
3. Click the Next button to proceed.

Figure 2: License Agreement
4. By default, the application is installed in the following path: C:\Program Files.
5. Click the Change button if you want to change the installation path.

Figure 3: Destination Folder
6. Select the destination folder in which you want to install the application.
7. Click the OK button to select the destination folder.

Figure 4: Select Destination Folder
8. The path that you selected is now displayed.
9. Click the Next button to proceed.

Figure 5: Destination Folder
10. The confirmation screen for installing the application opens. Click the Install button to proceed.
11. Click the Back button if you want to change the installation settings.

Figure 6: Confirm Installation

2.3. Silent Installation
12. The installation process of the Edge application requires PostgreSQL database server and PostGIS to
be installed in your computer. If you do not have the PostgreSQL and PostGIS in your computer, this
installation process will automatically install the PostgreSQL and PostGIS.

Figure 7: PostgreSQL Installation

13. Once the installation is complete, the InstallShield Wizard Completed window opens as shown
below. Click the Finish button to complete the installation.
14. The Launch Terrago Edge now checkbox is enabled by default. If you click the Finish button, the
edge application opens in your default browser.
15. If you disable the Launch Terrago Edge now checkbox, then click the Edge application icon on your
desktop to open the application.

Figure 8: Installation Complete

Figure 9: TerraGo Edge Application Icon

3. Upgrading from Previous Versions
1. Double click the .exe executable file. The InstallShield wizard opens as shown below:

Figure 10: Upgrade
2. A message appears prompting you to restart your computer to continue with the installation.
3. Click OK to continue. Restart your computer.
4. Now, double click the .exe executable file again. The InstallShield wizard opens.
5. Follow the installation steps given in the Installation section. Your upgrade is now complete.

4. Getting Started
1. Double click the Edge application icon in the desktop.
2. The Edge application is launched with the following server url:
https://{PC Name}:8080/edgeServer/, where ‘PC Name’ is the name of your computer and ‘8080’
is the default port number.
The iOS devices (ipad/iPhone) will access the Edge application through this server URL:
https://{PC Name}:8080/edgeServer/
3. Once the application opens, the first screen enables you to set the password for the Edge
application with the default username ‘admin’.
4. Click the Next button to proceed.

Figure 11: Set your password
5. On this screen, you can configure the email and server settings.
6. Enter your Email ID and Password, and click the Test button. Once your credentials are approved,
the Next button is enabled.
7. You can now view the server connectivity details: https://{PC Name}:8080/edgeServer/. You can
edit it in the Setup your server URL field.
8. Click the Next button.

Figure 12: Email and Server Settings

9. You can view and edit the email and server settings by clicking the Settings icon on the menu bar.
•

Sever Settings: You can view and edit the server connectivity details on the Server Settings tab
and click the Save Changes button.

Figure 13: Server settings
•

Email Settings: You can configure the email settings on the Email settings tab. Enter the Email
ID and Password. Click the Test button for approval of your credentials. Click the Save
Changes button.

Figure 14: Email Settings
10. The License status screen opens. You have 21 days of trial period to use the application.

Figure 15: License Status
11. To add a user, enter the following details: First Name, Last Name, User Name, Email Address,
Password, and Confirm Password.
12. Select the Enable Mobile Access checkbox if you want to provide mobile acccess to the user.
13. Click the Add User button.

Figure 16: Add New User
14. An email is sent to the user with the password and server URL to access the application.
15. Once you add the user, the User information & devices window opens as shown below:

Figure 17: Add device to user
16. To add the devices that will be used by the user, click the Add device button.
17. Select the Device type and enter the Device name.
18. Select the Enable user locator checkbox if you want to track the location of the user.
Note: This checkbox is enabled by default, if the user locator settings are enabled.
19. Click the Save Changes button. A licensing mail is sent to the registered mail ID with instructions for
opening the Edge application in the iOS devices (iPhone, iPad).
20. On the tab bar, click the Settings icon and select the License and user admin option to modify the
user and device settings as shown below:
21. To edit the user details, click the Settings icon corresponding to the user whose details you want to
modify.
22. To add devices to the user, click the

icon corresponding to the user to whom you want to add

devices.

Figure 18: Modify User and Device Settings

23. The User information & devices window opens displaying the Server URL, Username,
Authorization code, Device type, and Device name as shown below:
24. The (Number of) devices remaining indicates the number of devices that you can still add to the
particular user.
25. Click the Add device button to add a device to the user.
26. The Authorization code, Server URL, and Username will enable the user to access the mobile
devices offline.

Figure 19: Add device

5. Licensing
You must purchase and update the license within the trial period for uninterrupted usage of the Edge
application. To update your license and enter your product key, click the Settings icon on the tab bar
and select the License and user admin option. You can do online or offline activation.
For any licensing issues, please contact TerraGo Support at support@terragotech.com or
call 678-391-9666

5.1. Online Activation
1. Click the Purchase License button to purchase the product through the TerraGo Online Store.
2. After successful purchase of the product, the product key will be sent to the email ID that you
registered during the purchase.

Figure 20: License Status

3. Click the Activate/Renew button and enter the product key that you received.
4. Now click the Update License button. The license is now activated.

Figure 21: Online Activation

5.2. Offline Activation
You can activate TerraGo Edge by calling TerraGo Support when you have connection restrictions
limiting you from accessing the TerraGo Online Licensing Service. Please call us at 678-391-9666 with
the lock code to obtain a license key.
1. Click the Go to Offline Activation link.
2. Call TerraGo Support at 678-391-9666 with the lock code to obtain a license key.
3. Enter the licence key that you received and click the Update License button. The license is now
activated.

Figure 22: Offline Activation

6. Troubleshooting steps
1. If the application is not launched in the browser even on double clicking the Edge shortcut icon on
the desktop, navigate to the path where the Edge application is installed in the user’s computer.
2. For example, if the application is installed in the path ‘C:\Program Files (x86)\ TerragoEdgeServer’ ,
then:
3. In the windows explorer, navigate to C:\Program Files (x86)\TerragoEdgeServer\conf.
4. Click the Server.xml file.
5. In the Server.xml file, change the port numbers (four-digit number starting with 80xx) to the
unused port numbers in your system.
6. Identify the unused ports in your computer:
•

Press the Windows and R buttons to open the Run dialog box. Type cmd to open the
command prompt.

•

Type netstat -ano in the command prompt. From the list of port numbers displayed, select any
of the three distinctive unused port numbers which is not under the Listening state.

7. Update these unlistened port numbers in the Server.xml file.

Figure 23: Port Numbers
8. Restart the apache tomcat.
•

Press the Windows and R buttons to open the Run dialog box. Type services.msc to open the
services dialog box.

•

Find Apache Tomcat TerTomcat in the services dialog box.

•

Restart the service.

9. Now, relaunch the Edge application.
If you still cannot launch the Edge application, please contact TerraGo Support at
support@terragotech.com or call 678-391-9666

7. Repair
1. Double click the .exe executable file. The InstallShield wizard opens.

Figure 24: InstallShield Wizard
2. Select the Repair option to repair any installation errors in the application already installed in the
computer.
3. Click the Next button to proceed.

Figure 25: Repair Application
4. Click the Install button to confirm repairing the application.

Figure 26: Repair Confirmation
5. Enable the Show the Windows Installer log checkbox to view the log file.

Figure 27: Repair Completed
6. Click the Finish button to exit the InstallShield Wizard.
7. The log file opens as shown below:

Figure 28: Log File

8. Uninstallation
1. Double click the .exe executable file. The InstallShield wizard opens.
2. Click Next to continue.

Figure 29: InstallShield Wizard
3. Select the Remove option to remove the application from the computer.
4. Click the Next button to proceed.

Figure 30: Uninstall Application
5. In the confirmation screen, click the Remove button to confirm the uninstallation process.

Figure 31: Confirm Uninstallation
6. If the Apache Tomcat TerTomcat is not stopped, the following screen is displayed.
7. Select the Automatically Close and attempt to restart application option.
8. Click the OK button.

Figure 32: Apache Tomcat Error
9. The uninstallation progress is displayed as shown below:

Figure 33: Uninstallation Progress
10. Once the installation is complete, the InstallShield Wizard Completed window opens as shown
below.
11. Enable the Show the Windows Installer log checkbox to view the log file.

Figure 34: Uninstallation Completed
12. Click the Finish button to complete the uninstallation.
13. The log file opens as shown below:

Figure 35: Log File

8.1. Uninstall TerraGo Edge through Add/Remove Panel
You can also uninstall the Edge application through the Add/Remove panel.
1. Click Start > Control Panel > Programs > Programs and Features.
2. Select TerraGoEdge.
3. Select the Uninstall option to remove the application from the computer.

Figure 36: Program & Features - Uninstall
4. A confirmation window opens. Click Yes to confirm the uninstallation.

Figure 37: Uninstallation Confirmation
5. Now, the TerragoEdge application is uninstalled successfully.

8.2. Uninstall PostgreSQL Database Server
1. Click Start > Control Panel > Programs > Programs and Features.
2. Select PostGreSQL 9.3.
3. Select the Uninstall option to remove PostGreSQL 9.3 from the computer.

Figure 38: PostGreSQL - Uninstall
4. A confirmation window opens. Click Yes to confirm the uninstallation.

Figure 39: PostGreSQL Uninstallation Confirmation
5. The uninstallation progress is displayed as shown below with the alert message indicating that the
Data directory is not removed. Click the OK button to proceed.

Figure 40: Uninstallation Progress

6. Now the PostgreSQL database server is uninstalled successfully.
7. To delete the Data directory manually, navigate to the path where the application is installed.
•

Navigate to C:\Program Files (x86)\

•

Search and select PostgreSQL

•

Right click on the PostgreSQL folder

•

Select the Delete option

8.3. Uninstall PostGIS
1. Click Start > Control Panel > Programs > Programs and Features.
2. Select PostGIS 2.1.3.
3. Select the Uninstall option to remove PostGIS 2.1.3 from the computer.

Figure 41: PostGreSQL - Uninstall
4. In the uninstallation wizard that opens, click Uninstall.

Figure 42: PostGreSQL Uninstallation Confirmation
5. Once the uninstallation is complete, the Uninstallation Complete message is displayed as shown
below.
6. Click Close. PostGIS is now uninstalled successfully.

Figure 43: Uninstallation Progress
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